Bruntsfield Hotel, WorldHotels Elite

The location is superb, close to the old town. We had a huge, comfortable room, which was cleaned properly every day. Bogi, the receptionist was really helpful and kind, we received some good recommendation regarding restaurants, museums, places worth to visit. We enjoyed a generous and delicious breakfast every day.

Can't understand why no one else has complained about mice in their room. We stayed here the first couple of weeks in June and had to have a room move because of this, the second room was no better, it was infested too. I have a video as proof of these creatures. Obviously this problem must be throughout the hotel it's a well known fact that mice breed.

Great overnight stay to attend theatre - chose not to upgrade so room was a bit dated but clean and tidy - the bed and pillows were the comfiest we have ever had - the breakfast was amazing and even better the hot food could be ordered from a menu with good range of choices and served straight to table (all was piping hot and so tasty). Staff were all very cheery and helpful. Bus stop 2 mins away from front door with great links into city and drops off across from the Playhouse so never needed to use a taxi.

We had an amazing time at this hotel. I am in a wheelchair and my Husband is my carer as well. The facilities were great, the breakfast choice ample and delicious, the hotel clean and the staff happy to help you in any way they could. Nothing was too much trouble and always with a smile. Bus stops were nearby with numerous buses into central Edinburgh. If in Edinburgh again(given we live in Spain) we would definitely stay at The Bruntsfield. We were fortunate to meet the manager and suggested to him to have a key press on the outside of the bar door where the ramp is to let you in (for wheelchair users). This door is locked from 11pm so if coming back later you have to buzz and call the night receptionist down to let you in. A key press would prevent this. Obviously any code would need to be changed and if you were able to give your name and room number this would make it more secure. Overall though this hotel deserves more than 5 stars.

We stayed at the Brunstfeld at the beginning and end of our recent trip to Scotland and it was a perfect place to stay. From the get go the staff was so kind and helpful and especially Bogi at the front desk helped me manage a third party booking issue with advice that helped me save paying for an extra night as we changed our itinerary! We loved the location so much just on the historic meadows park and near very lively restaurants and shops and easy buses to get everywhere (including the airport). Great spacious rooms, and super clean. Great prices too. Was a perfect homebase for our trip.

Stayed for 4 nights. Excellent hotel. Spacy rooms, professional stuff and great location. It is not very central, but that is the idea: Far from the main tourist attractions and in front of a green park and several places to eat and shop. Recommended.

I had a lovely stay at JA The Bruntsfield Hotel on Friday 26th June 2026. The hotel has a comfortable, relaxed atmosphere and is in a great location, close enough to enjoy Edinburgh while still feeling peaceful. Boglarka Dombi on reception was very helpful, warm, and welcoming from the moment I arrived. I had my AD with me, and she handled everything in a kind and professional way, making the stay feel even more comfortable and stress-free. The room was clean, comfortable, and well presented, including a dog bed for my AD. The overall experience was smooth and enjoyable from arrival to departure. I would happily stay here again and would recommend it to anyone looking for a comfortable, friendly, and well-located hotel in Edinburgh.

I booked the Cardoon function suite at the hotel for a funeral reception and also stayed the night of the funeral at the hotel. Everything about it was perfect - it was a very well attended reception and we were close to capacity but the numbers fitted just right. We were able to set the room up as we liked including photo displays and the afternoon tea served was excellent with ample choice. The room itself was well laid out allowing family members to circulate among the guests easily. The hotel also gave us ample time and we were not rushed at all and everything was very well organised under the supervision of hotel manager Imogen Frank who was our single point of contact for dealing with everything. The hotel is in an excellent location near the Meadows in Edinburgh from where you can walk into the West End in around 20 minutes and this room is ideal for a reception of 100-120 guests. I was also impressed with my room and breakfast and with all the staff that we dealt with who were very friendly. I would definitely hire this room again for a similar sized function.

I travel to Edinburgh with a large group for work about twice each year. We have stayed at the Bruntsfield hotel several times, and in the past, I always had a nice experience. I'm sorry to say that my experience in May 2026 reflected a serious decline. I'm posting these details here in the hope that the hotel will improve its facilities. Here are the problems I had during this stay: 1. TOO HOT: This was in early May, and Edinburgh was pleasantly warm during the day and perfectly cool at night. The hotel seemed to keep the heat on throughout the day in all the halls, and the upper floor was very hot by evening. I turned off the heat in my room, but the room was still very hot every evening, and there was no way to cool it down. The windows only open about 2 or 3 inches. I used a fan to try to blow air from this tiny opening into the room, but this was not effective. Sleep was uncomfortable all week in this hot sweaty room with a very loud fan. Unless they install air conditioning or allow guests to open the window more than 3 inches, it seems like the upper floor of this hotel will be very hot and uncomfortable throughout summer and fall. So if you don't like sleeping in a hot room, I recommend you go to a different hotel. I will add that this was not just my experience. Other people in my group who were on the upper floor felt the same way about the heat. 2. TOO MUCH LIGHT FOR SLEEPING: Because the window had to stay open to allow any air into the room, the room was bight starting at sunrise at approximately 5:40 every morning. Again, sleep was difficult. 3. POORLY FUNCTIONING TOILET: The toilet in my room did not work well. It required massive strength to make it flush, and even then, the flushing was not fully effective. Over the course of the week, I learned to use the toilet down in the basement restaurant instead of the one in my room. When I informed the front desk about the problem, the man working there said that they would not send anyone to check on the problem because some of the rooms had old toilets that just work poorly, and they accepted that as normal. 4. POORLY DESIGNED SHOWER: The shower had one of these irritating designs where there was no way to take a shower without getting the entire bathroom wet. 5. DANGEROUS SHOWER: The shower was a high step up from the floor, and it was extremely slippery with no handles. I'm not a particularly old or unbalanced person, but I thought this was a pretty treacherous situation during entry and exit. 6. MISTAKE ON BILL: The hotel overcharged me and refunded this later. This is of course an honest mistake, and I appreciate their efforts to correct the situation. However, I was using my work credit card, and it's still an ongoing hassle one month later to try to get this expense report approved with the strange 38 pound overcharge. Since the Bruntsfield has been good for us in the past (nice location, reasonable price, nice staff, good beds), I might give them another chance, but only in winter when there's no risk of having to sleep in such a hot room. And seriously, how could they not check to make sure the toilet is working properly?

Went for dinner in the neighbourhood bar and it was absolutely excellent. Chris was our server and he was incredible, his knowledge and ability to sell his products is impressive! Will definitely be returning.

We stayed at The JA Bruntsfield for three nights and had a really enjoyable experience. The hotel is in a fantastic location, making it easy to explore the surrounding area and get into the city. Our room was clean, comfortable, and well-maintained, which made for a relaxing stay. What really stood out, though, was the staff — they were absolutely fantastic throughout our visit. We did have a small issue in the car park during our stay, but the team handled it brilliantly. They couldn't have been more helpful, going out of their way to resolve things quickly and make sure we were looked after. We had a great stay and would definitely return in the future.

Brilliant update to this hotel, which we have visited several times before. The newly revamped family rooms with bunk beds on the ground floor are the best we have stayed in. As ever, the staff are so attentive and welcoming. They couldn't have been more helpful. We will be back again.

Bar staff were brilliant, very accommodating and friendly, especially heather she pours a great pint if I do say so myself!

Lovely valentines meal. Portions extremely generous, but a nice atmosphere and the team clearly trying hard for their guests. Would recommend!

Lovely hotel Spotless Room superb with everything you need Staff at reception and hotel bar extremely friendly and polite Extremely good value Couldn't fault anything

We've been here many times but this was the first time we tried the restaurant. Fantastic food and great service, my steak was done to perfection. A really nice experience.

Had a lovely dinner, excellent service by waitstaff and excellent food cooked by Artur and Anjana in the kitchen! The Nachos were excellent with guacamole and soured cream, the steak was also lovely.

Had dinner in the restaurant. The steak was excellent and cooked exactly how each of us asked - thanks to Artur and Anjana the chefs for a great job. Attentive and friendly waiters too - Matt and Archie - looked after us. Highly recommended if you're looking for dinner in this part of town, or make use of the small car park if you're visiting just for dinner.

Had a gorgeous dinner, would totally recommend. We shared the starter, haggis Bon Bons, followed by chicken Balmoral and cod with borlotti bean cassoulet. So tasty, best dinner we've had out in a good while. Great service. Friendly staff, alll great

I hosted a celebratory dinner at The Neighborhood with family and friends, and it was truly the best decision. Booking our reservation through Adam was seamless, and the service throughout the night was exceptional. Chris, CJ, and Matty went above and beyond to make sure we had everything we needed. And the food—absolutely incredible. Compliments to the head chef! We will definitely be coming back.

The Neighbourhood restaurant has great food, and Zipporah provided excellent service. I really enjoyed my visit and would definitely come back.

Great food. CJ and Cameron were fantastic. The fried Mars bar was eccellent. The ambiance is relaxing and I would come back again.

My niece, April and I stayed a week at this hotel and loved it! The included breakfast was scrumptious, the location was within walking distance of the castle , the room was fine, the beds comfy, and most of all the staff was so welcoming . A special shout out to Abigail and Chris who worked the dining area, they treated us like friends, welcomed us every day and made us feel like we had found a home away from home.

We stayed for three nights and absolutely loved our time here. The room was spotlessly clean, beautifully presented, and incredibly comfortable — especially the bed and the bath, which was such a treat after a long day out. Everything felt peaceful and relaxing; it was wonderfully quiet, and we slept so well each night. Breakfast was another highlight of our stay. There was a great selection of fresh, tasty options each morning, and the service was outstanding. A special mention to Chris, the breakfast manager, who went above and beyond to make sure everything was perfect. He was friendly, attentive, and made us feel truly welcome. Overall, a fantastic stay

Hotel looked nice on the website. We come to Edinburgh at this time of year to celebrate my wife's birthday. I knew this was a nice location overlooking the park. Th problem is the terrible windows (had to climb onto the cill to close the top slider, it was open about an inch when we came into the room. Managed to close the gap but the windows basically don't fit together properly and the noise is terrible. Also, thin walls and creaky floorboards. I'm writing this in my room, 212, second floor, 2 windows to the front overlooking the road and park. having had to listen to traffic noise, people talking outside as they walk back from town, not even noisily, and a toddler in the next room crying. Being consoled, playing with toys, moving about on the creaky floors. I'm lying in bed now in the hope that our neighbours go to breakfast early so we only have to deal with the outside noise. The rest of the experience at this hotel has been great. Nice looking room, nice enough staff, lovely breakfast. Spend some money on the windows. Put up some noise cancelling panels on thin walled rooms. Screw down the squeaky floorboards. Basics of any hotel. A decent night sleep should be your number 1 priority.

This was our first visit to the Bruntsfield and it won't be our last. The staff were very friendly and helpful, our room was spacious with a very comfortable bed, bath robes, tea and coffee making facilities and blackout curtains (very important to me!). After a great night's sleep, we enjoyed a fabulous breakfast of fresh fruit salad, berries and natural yogurt and a really delicious cooked breakfast. Thank you for a fantastic stay!

It's an old building which has incorporated its neighbours and the effect is that there are irregular corridors leading to the rooms on 3 levels. Clean, tidy and comfortable with nice friendly staff. The menu is not extensive but varied and a modest drinks menu - all fairly priced . The restaurant is in the basement. All in all a nice hotel to stay at.

We booked in as a big group for an anniversary and university reunion lunch. The staff were very professional and all our needs were catered for. The food was superb with great choices on offer. Had a great time and we would definitely return to The Bruntsfield again for our next event.

We always come to Bruntsfield for many reasons, the location to city, park opposite and cafe culture nearby, however it was disappointing this time. The coffee machine leaked everywhere, on replacement the next one did the same. We were on a short stay so didn't bother to ask for another. Breakfast was always a highlight and is still very good, only my cooked breakfast was rather bare on certain ingredients! The staff are always very nice, helpful and pleasant!

We stayed here for a long weekend for my partner's birthday. The hotel is quiet and situated appropriately 20mins easy walk from the centre. Our room was huge and very comfortable, we had added the breakfast option and there was a delicious buffet followed by a hot breakfast option. There is also a bar/restaurant on site which offers a good selection of food. We thoroughly enjoyed our stay.

Location superb. Great local restaurants, cafes, village like atmosphere. Staff exceptional, especially Boggie, Alison, Monika, Tomasz, I am sure I have missed someone! No hesitations in recommending. And look forward to return.

Iryna. Chris and Archie were fantastic. Had a lovely dinner and they shared so much information about Scotland. Thanks so much guys. Can't wait to come back.

We picked the Bruntsfield due to reviews and proximity to our children's home. It did not disappoint. Added on the Full Scottish breakfast which was excellent and a good value. Room was spacious and bed comfortable. We looked out over the courtyard with open windows noise was acceptable (no AC). Not sure that would be the same with an event occurring. Will not hesitate to stay again.

Enjoyed a comfortable and pleasant stay at this lovely hotel. The breakfast was top notch but it was the Irn-Bru fish and chips I had for dinner in the Neighbourhood Bar, the hotel's restaurant, that really stood out. It was my last night in Scotland and the last chance for a really good fish and chips and I couldn't have asked for better. I was served a good sized portion of flakey fish in a light and tasty crispy batter with perfect thick-cut chips and mushy peas. Wait staff were friendly and welcoming and the service was excellent.

Excellent stay. Very comfortable hotel with friendly staff in a lovely area or Edinburgh. Easy walk across the park to get to the fringe venues and really good shops, cafes, bars and restaurants right by the hotel. The parking was an added bonus. Will definitely book again. Thank you

17.05.25 Our WEDDING DAY! From the moment we viewed The Bruntsfield we loved it. Charlotte showed us around and her energy and personality pretty much sold it for us. The hotel is lovely and the function room and courtyard were perfect for the type of wedding we hoped to have. Also, the fact the hotel is dog friendly and wheelchair accessible was a real deciding factor. Our little dog Coco had her last day out there before she sadly passed away and she loved it too. After we booked, we spent a lot of time discussing plans with Imogen and Ferris, and then Adam closer to the wedding. Imogen, in particular, was absolutely fabulous throughout the planning process, she was very patient, answering the thousands of questions we had and dealing with any concerns swiftly and professionally . By the time the wedding came, she had written a document with a log of everything we had discussed with all details for the day covered. My friend had made our wedding invites on Canva, we sent the design to Imogen, and she added it to the table plans, drinks vouchers for guests and the signs for the buffet food, which was a lovely personal touch. She was extremely supportive right up to the wedding day when seating plans changed at the last minute due to ill loved ones, she was a gem. We visited the venue multiple times on their wedding open nights, to meet with Roni from All Wrapped Up Events who the hotel also recommended to provide room decorations. It was really helpful to see options set up in the venue and Roni was great to work with and very reasonable priced! Adam was super helpful during planning, meeting with our master of ceremonies to walk around the venue and discuss the running order for the day. He also hosted our food tasting, offering suggestions and recommendations when we were unsure, which was really helpful. We finally decided on BBQ style buffet food which was absolutely delicious! We also wanted cocktails for the drinks reception which Adam was happy to accommodate. We had Cosmopolitans and Espresso Martini's which are our favourites, the Bruntsfield do some of the best in Edinburgh! These were also available to guests in the function room bar, which went down a treat! The bar staff even brought us one each right after the ceremony which was a nice unexpected touch! Adam also ensured we had access to the venue the evening before for Roni to dress the tables and for us to set up our snack wall and guest book, which prevented added stress on the morning of the wedding! The Bruntsfield use CEE DEE Entertainments for the disco and they were so good. They were happy to use our specific playlist, which was super important to us as we had lots of family favourites on there which made the day really personal. Throughout the day, the staff at the Bruntsfield were totally on the ball, there was never a queue at the bar or at the buffet despite us having close to 100 guests, they were so professional! We stayed for a few extra nights after the wedding with our dog Cuba and the staff couldn't do enough for us. One of the kitchen staff helped us up to our room with the leftover cake. At breakfast, staff asked how our day had gone and on the Monday, Adam was on duty and made the effort to come and check in on how our day had went, This was a really nice touch.. Archie gave us a cocktail on the house the day after the wedding, this made us feel special. Him and Chris also chatted away to Cuba. The reception stay were so friendly and attentive, in particular Andrew who was working throughout our stay and really made us feel like guests of honour for our stay! We literally had the best day of our lives, and The Bruntsfield played a massive part in that. We cannot thank them enough. Choosing them as our venue after 18 years together, was the best decision we made. We will never forget it.

Lovely hotel, good size room and bed, comfortable and helpful staff. Loved having towel warmer. Close to city and can walk to castle.

The Bruntsfield is a great hotel with a lot of character in a really cute neighborhood and an easy walk through a park to the main attractions in Edinburgh. The breakfast was one of the best we had in Scotland. I would certainly stay there again if I have a chance to go back to Edinburgh. My only issue with the Bruntsfield is that our room was uncomfortably stuffy even though it was very cool outside. The room was not air conditioned, and although a floor fan was provided, it mainly moved the air around; it did not cool the room or bring in the cool outside air. Our windows only opened a few inches, which was not enough to allow for circulation. I know that air conditioning is not common in Edinburgh, but if I have one suggestion for the hotel (and I know they read these reviews) it would be to provide actual window fans for the rooms.

We are from the USA and stayed at the Bruntsfield for the first three nights of our Scotland trip. It gave us a chance to get over the jet lag from the overnight flight and have a few walking days before getting the rental car and adjusting to driving on the left hand side. The hotel is about a 15 - 20 minute walk to the Grassmarket and Edinburgh Castle and we were able to navigate around the city for those three days of touring. The hotel offers an early one o'clock check-in for an added fee and it's worth the cost. At check-in, we were upgraded to a larger room and greatly appreciated the gesture. The room was clean, spacious, and the bed very comfortable. We prepaid for the breakfast and were very happy with the quality of the food and the service. The Bruntsfield was recommended to us by friends and we would be happy to endorse this hotel as well. Upon returning to Edinburgh, we would stay here again.

My wife and I and small dog recently stayed in the Bruntsfield for 3 nights. We were very happy with the hotel which is situated in a lovely part of Edinburgh just outside the city centre and on a main bus route. There are nice shops, pubs and restaurants nearby and open parkland and a golf links across the road. We were able to park our car in the hotel grounds. The hotel is quiet and comfortable with very helpful and friendly staff. We particularly enjoyed the quality and choice at breakfast and the very efficient service. The hotel is dog friendly and our pet was welcomed in all parts of the hotel. We would definitely like to come back for another stay.

The hotel is located a little on the outskirts of Edinburgh, but with good bus connections to the city center. If you want to walk, it's easy to walk, it takes about 15-20 minutes. We chose it because we didn't want to stay in the city center, but more in a quiet area (even the hotel is too quite..). Bruntsfield is really quiet with many local shops, restaurants and cafes. The hotel is clean and tidy, the rooms are located on three floors (there is a lift) and in the basement there is a pub, which is also the breakfast room. The rooms are generous, comfortable beds and the bathroom is practically designed. The rooms are relatively warm, so having the windows open is a tip. The traffic is not disturbing... The breakfast is traditional English, i.e. relatively unimaginative. You have some bread to choose from, a few different spreads, lots of sugary cereals in different shapes. You choose the hot dishes from a menu, everything from scrambled eggs, bacon to different omelettes. The coffee actually tastes better than we expected... a pretty standard English breakfast... If you want to stay, clean and tidy, in a quiet area within walking distance to the centre and with good bus connections around the corner. Then you should choose this.

We had dinner at The Neighbourhood Restaurant a few weeks ago and had a fantastic experience. The food was exceptional, and the service from Chris and CJ was outstanding – they really took great care of us. The atmosphere was warm and welcoming, and the location is perfect. Highly recommend this place for a great time!

I recently visited restaurant with friends for a birthday dinner. Lovely food and friendly atmosphere 😊 Everything was nice and on time. Very happy with the service. Looking forward to coming again. Highly recommend. We had a great start of the evening.

We stayed here for one night as we were in Edinburgh for a weekend trip. I chose this hotel as it looked nice and also I was able to get some money off the price by using my Best Western Rewards card which was great. The location of the hotel is good, it's only a short 15 minute walk to Edinburgh Castle and the city centre. We were welcomed by Andrew at check-in who was very friendly and helpful. I had forgotten to bring my phone charger and he leant me one to use from the hotel which was useful. The reception area was very spacious with some comfy sofas and there was complimentary water and Tunnocks tea cakes which was a nice touch. Our room was very spacious, clean and well equipped. We were very impressed with the complimentary bath robe, slippers and toiletries which made our stay even more comfortable. There was complimentary water, tea and coffee, fudge and Tunnocks tea cakes which were delicious. There was also a Nespresso coffee maker. The bathroom was also big and very clean. We went to the hotel bar for a drink which was very relaxing. Breakfast wasn't included in our room rate so I can't comment on that. Overall we had a wonderful stay at The Bruntsfield Hotel and would definitely stay here again the next time we are in Edinburgh.

We had a wonderful experience at this hotel. Excellent and speedy service from Ellie at the bar, comfortable and room, amazing food! Highly recommend this hotel and it is in a great location too. It is also very good value for money, worth every penny!

My husband and I stayed here as part of a little UK road trip and booked via Voyage Privé. This A visually beautiful hotel within walking distance of Edinburgh Castle, out the front door, turn left and you already get a view, it was perfect how central it was! The reception staff were incredibly friendly and gave us the necessary information upon check-in, however, we were not advised when or where breakfast would be the following morning, at the information is not covered in the welcome email that is provided to replace paper within the room (which is a great idea). In the reception area there is chilled water and Tunnock Tea Cakes to help yourself to, a very welcome treat! The room itself was large, airy and spacious, very modern with some decent lighting and good quality dark furniture, a Nespresso machine and bottled water. We had a few hairs on the bedding and some long hairs on the carpet, the room layout, was slightly ‘odd' as the lighting was heavily focussed toward the bed and the ceiling lights shone in the eyes, and the television was positioned next to the very large wall cabinet, so the screen was a little obscured for the person on the left side of the bed, the TV would have been better positioned on the other side. The shower had great water flow and became hot very quick, with a mirror that didn't condensate and products that had a subtle scent but foamed amazingly… it's a shame there was no moisturiser though. The sink / mirror are behind the door so you have to be careful if someone is in the bathroom. The toilet in our room kept making creaking noises and releasing water, almost like an overflow failsafe. It did this multiple times through the day and night. The options for breakfast are very generous and decent quality, with both continental and cooked breakfast being provided, and if it's included with your room then you can have both! Jams and butter are provided on each table as well as up at the continental section, coffee and tea, or you can choose to use the machine to make a cappuccino or latte etc. We had a couple of drinks in ‘The Neighbourhood', the hotels adjoining bar / restaurant area, which I will set another review for. Overall this a a really good hotel, with some flaws that would need addressing, which, for now, make us wonder got it is part of WorldHotels Elite. However, we understand there are some renovation / restoration works starting soon, and would happily return after this has been completed to check out the updates.

The Bruntsfield Hotel is an absolutely fabulous venue for a family wedding. At every stage of the process the staff communicated quickly and nothing was too much trouble. Every single member of staff was warm and welcoming and made our wedding and our weekend stay perfect. The hotel is immaculate and all guests commented on the spacious rooms and beautiful food. I cannot recommend The Bruntsfield Hotel highly enough - it exceeded all our expectations. Thanks to everyone we had the pleasure to deal with over the last few months and over the course of the wedding weekend. The best city centre hotel within walking distance of so many fantastic amenities! The best in the business!

It's been a while since our last visit and pleased to say it's as good as ever. We had an upgraded room which was fantastic and as ever the breakfast was superb. The staff were extremely friendly and helpful and to be honest we couldn't fault any of it.

We stayed with friends for 3 nights over this weekend. Lovely hotel, great staff, very clean and very comfortable spacious rooms. Fabulous breakfast. Good location. A little way out of main town but walkable and good bus service. Excellent restaurants nearby.

Such a lovely hotel however description of the location was very deceiving. It took us at least 40 minutes to walk to princess Street and easily 30mins to the royal mile. I like to think of myself as a pretty for 36 year old, who attends the gym but even I struggled in the walk. Not central at all. Beautiful hotel however and lots of eye to detail.

I favour the Bruntsfield if I am in Edinburgh for business. Location is great. Parking is provided albeit you never had no pay for it until fairly recently. The hotel management will know that's a gripe from veterans. The hotel is clean and very comfortable and I would highly recommend. The only issue I have is the single room or compact as they call it. Room 118 has a good small double bed which is good and comfortable but ridiculously it has two small round tables and one old fashioned dining room chair. Is this a business room or a leisure single? It was neither and they need to review this as I say ridiculous again as that is what it is. This means this is a very good hotel but some attention to accommodation is required. And before they say lack of space, there is plenty room for a comfy chair in the room.

We had a great two nights here! The room was warm and spacious, with the delightful touch of two Tunnocks teacakes awaiting us on the table. Nice range of tea and coffee in the room too. The bed was giant and really comfy. The bathroom was swish and modern, and the giant-head shower was epic. We take breakfast seriously, and this was excellent. Really great range of fruit, yoghurt, cereal, breads, juices...it's a long list! Plus the cooked breakfast was delicious. We appreciated also that the greeter asked if we'd been before, then explained everything that was on offer and that someone would take our hot food order at the table. It sounds like a small thing, but this kind of detail saves awkward faffing about and wondering what's what! We had breakfast included in the room rate, but the price is definitely great value. Every member of staff we encountered was really friendly and helpful – but in a nice and relaxed way. The location was great for us, with an easy stroll into town (past plenty of nice bars and restaurants to choose from). We're really happy we picked this hotel!

Excellent hotel right in the heart of Edinburgh. The hotel staff were very welcoming and friendly. Our room had everything we needed and was very comfortable. Everywhere was spotless throughout the hotel. The breakfast service was amazing with plenty to choose from including continental and English breakfast. We would highly recommend and would certainly return.

Beautiful hotel with plenty of amenities within and nearby. Across from Bruntsfield links and The Meadows which is a spectacular green space . The hotel offered flavored water and delicious bon-bon's in spacious lobby with elevator access to our room. Or room was massive , well appointed except minifridge. Our openable windows gave us wonderful views of courtyard and Edinburgh Castle ( when not foggy ) with fresh air. Bathroom was modern and well equipped with soaps, shampoo, etc.. Basement lounge and breakfast dining was very clean, chic with friendly ,fast service. The outside courtyard provided warm blankets, space heater and bar service - perfect for planning or unwinding, Breakfast was included with our stay with buffet / a la carte options. Scottish breakfast was overwhelming , but so delicious that I over indulged to finish. My wife and I are both walkers, and this hotel is a fair distance from Castle or major attractions, but finding the best route takes you to amazing places. Find the Flodden Wall and let your adventure begin. This hotel may seem a bit on the outskirts, but the outskirts have wonderful shopping, pubs for locals and tourists alike, and delicious and varied ethnic restaurants without the tourist crowds or pricing.

We really loved our stay at the Bruntsfield and would highly recommend a stay here. The staff at reception were really nice and friendly and made check in very smooth indeed. The room was very nice with a view of the castle, nice comfortable bed, television, lots of wardrobe space and a great shower, all you need really. Breakfast was really good with a great selection of cereals, pastries, fruit, breads and a cooked breakfast made to order. The tunnocks mallows are a real treat, 2 in your room for coffee and a help yourself supply in reception, very nice touch indeed. I hate to put a negative in the review but this is from a ladies perception, (not mine) ... there is a hair dryer and a mirror, but no plug socket beside the mirror to plug it in, perhaps this cold be looked at ? But all in all we had a great midweek break and would definitely return again, great access to the city via the Lothian road or the Links and Meadows ,and a very peaceful and quiet location.

From first entering, after a delayed rail journey, we felt at home. Even our standard room was spacious & well appointed, with a very comfortable bed & lovely cotton bedding. The breakfasts are very good, with a huge choice of hot & cold & cater very well for gluten free guests. The coffee machine is great & we never waited long for an order. The breakfast room is welcoming, the bar/restaurant more intimate for evenings & service is good. The only downside was road noise in an upper floor front room, but the views over the Links made up for this & the walk into town across the Meadows was lovely, arriving by Greyfriars Kirk & the National Museum, though we did use the very frequent buses most days to save sightseeing time. Would gladly stay here again.

What an excellent location. Fantastic rooms with a great bar and restaurant. Maria made our stay perfect... thank you Maria. We had lots of snow and it made our first experience in Edinburgh even greater. The city was very pretty with lots of history and Christmas spirit.

Disappointed to say the least, arrived to check in to be informed that parking your car would be £12.50 per night, not a private car park but the hotel grounds car park, also the male receptionist was lacking in manners and courtesy whether lacking in English or just rude I could not determine, the hotel itself was excellent but meddles to say was let down by the above..

Really nice hotel, not too far from the city centre, attentive staff, nice touches in the plush rooms such as complimentary Tunnocks Teacakes and fudge. Plenty of restaurants nearby too, the Blackbird does amazing sandwiches. Only slight downside is no food served Monday and Tuesday evenings but a great breakfast.

2 night stay as a couple. Pro's: Lovely location across from the park. Easy walk about 15/20 minutes into the main heart of the city. Front desk check in was great by a lovely gentleman (apologies I can't remember your name). Nice touch with water and turnocks tea cakes in the lobby. Cons: Room super hot and unfortunately couldn't leave the windows open due to the road noise. Noisy early hours in the morning and late at night bin lorry collection. Mold on the curtain netting. Biggest disappointment was the cooked breakfast, this was served cold, overcooked eggs and burnt potato bread. Continental options ok however clearly poor quality cooked breakfast ingredients. I would strongly advise not wasting your money on the breakfast. Overall we wouldn't return but would recommend the area and Edinburgh as a city.

The pictures show what £327 per night looks like. It may have been during the Fringe season but that's a very lame excuse for holey towels, a broken door latch guard and ill fitting dusty sanitaryware. The room was otherwise OK but certainly didn't justify the spend per night.

My new wife and I had the most amazing of wedding days here. Whilst looking for our perfect venue we made a visit to The Brunstfield which is pretty much on our doorstep. We were met by the wonderful Adam who showed us around, answered any questions we had and allowed us to visualise what our special day would fee like if we chose here. Instantly we knew this was the right place for us both, thanks to the incredible enthusiasm knowledge and experience displayed by him. We have to say thanks to the wonderful Imogen, the front of house manager who was always an email away throughout the process, dealing with the admin side and answering any questions we had thoroughly and being incredibly helpful throughout what can be a stressful process at times. Fast forward to the wedding day and we had Adam as our co-ordinator on the day. How glad we were to have him keeping us right, having everything ticking along and making sure the whole day run as smooth as he could. He's an absolute credit to the hotel and business. Nothing was too much for him and we wouldn't have wished for anyone else to assist us. Adam and every member of staff was friendly, helpful and nothing was too much for them throughout. Food was amazing and our guests were nothing but complimentary on what was served along the quality. The evening buffet we chose the BBQ option which was equally to a high standard and enjoyed by our guests. All of the our guests were full of praise regarding the venue, the accommodation and members of staff they encountered. The only slight negative feedback we had which we have shared already was the speed of service in the main bar during the flipping of the function room etc, but it was a minor thing that didn't detract from the amazing wedding day we had. Thanks to everyone we truly had the most memorable of wedding days, better than we dreamt it would be and cannot recommend this venue highly enough!

Stayed here last weekend (Friday 11th) for one night only. We arrived late but were met with a warm welcome from the hotel reception staff. We managed to get to the bar just before closing time, and were met by Tom, who couldn't have made us feel any more welcome! He stayed open for us and even talked us through the whiskey options available! Top chap! The room was spotlessly clean, comfortable bed and it was lovely and quiet. Breakfast was superb and the checkout process swift and painless. All in all, we thought the hotel was great!

Lovely hotel, superior room was big and elegantly furnished, bed very comfy. Plenty of wardrobe space and well appointed bathroom. Staff attentive throughout although bar staff could do with a bit more training. Great location, pretty park opposite although main road quite noisy so best to try to get bedroom at the back of hotel. About 20-25 minute walk into Old Town. Had an unexpected water leak through bathroom ceiling on last night, not hotel's fault, silly guest above left bath taps running! So we had to change rooms which was a shame, but hotel dealt with it very well, very good service.

What a lovely hotel, warm reception and services. The breakfast was made fresh and a very good variety of choice. With comfortable beds, a cosy clean room and also dog friendly. Its a great location and highly recommend for a visit to Edinburgh.

We were guests at my cousins daughter's wedding. What a fabulous day from start to finish. Ceremony held in a lovely conservatory type building in the garden. Then in to main bar for drinks and canapés. For the meal, the table set up was absolutely beautiful as was the meal itself. Smoked salmon, fillet steak which was so thick and perfectly cooked. A trio of desserts followed each more decadent than the next! A lemon posset, a crumble tart with creme anglaise and the most beautiful chocolate pot… couldn't finish it all. Anyone thinking of booking a wedding here please don't hesitate. Only criticism - dance floor is small and service at bar a bit slow but mainly because not enough staff serving.

Excellent service in every way staff food room perfect. Thank you always on hand to make sure you're comfortable and the rooms were spotless. Would really like to say thank you for everyone who worked at the hotel and made my stay a pleasant experience.

We have just checked in and the hotel is a HUGE disappointment. . I'd love to get out but we are locked into a no refund three night stay. This so called easy walk to central town is 30 minutes . It's a blatant falsehood that it's an easy walk . My mattress was burned and broke . There are no drawers for your items . No phones in the rooms . The bathroom kitchen vent is literally taped up with what looks like bandaids . Front desk upon check in barely spoke to us and put us an a family room for 6 when we're two and on top of the parking lot. The hotel is not by any means full . We were moved but underwhelmed . This place is not worth the money at all . Stay closer to town at least you'll have location . A big fail , I'd take my money elsewhere .

Very very disappointed with our stay. Having visited the hotels several years ago, when we had a wonderful experience, this time is was very different! It felt like they were focusing exclusively on profile making rather than quality of the customer's experience. Cooked breakfast was awful! Very poor quality produce poorly cooked.

Except from the building location and the reception lounge, nothing was good. The hotel has lost his prestige in my opinions. For an almost £500/night room you will get a really noisy air system, a quite old bathroom, already used soap and an unclear TV picture. To be honest, this is unacceptable, we will try negotiating a discount. Only positive point was the receptionist present the 26th august that was professional and gave us good advise on the city. Breakfast was correct but nothing crazy. I have seen 3 star hotel doing a better job...

Two complaints with this hotel. The pillows are horrible feather pillows and when you put your head on them they were flat leaving both of us with neckache the next day. The car parking costs were ridiculous. We stayed two nights, not getting there until 6pm but was charged for that day parking, and the next day. Total £25 which, I thought, was a rip off considering you have already paid to stay there. Everything else staff, breakfast was lovely.

Really couldn't fault this hotel as regards location and amenities, and we'll be back (the Tunnocks teacakes are a welcome bonus!). But I would just say that the room was VERY hot when I first checked in. Assuming the lack of air con is the reason for the large fan being provided; fortunately it was a good deal more comfortable once I got the fan going and figured out how to open the window. Any plans to have aircon though?

The hotel is situated in a very nice area with parking available. You are close to the city centre, but having the parks nearby is a nice bonus. The rooms are tidy, large and comfortable. Breakfast offering boasts a wide range and there is a bar as well.

Spent a week in Edinburgh for business and leisure. The hotel has a perfect location, close to the old town but has peaceful surroundings. Very clean and the breakfast is delicious. Bogi, the receptionist was especially very kind and helpful.

Lovely hotel, nice rooms, great location, quirky bar for a relaxing evening, and Maria was incredibly welcoming and extremely accommodating, she could not do enough for us. Breakfast was great as well. We had an amazing stay and managed to explore lots of Edinburgh.

Excellent experience at The Neighborhood at the Bruntsfield Hotel!! We had the Garlic Balls, the Bruschetta, and the Hummus. All three were very good, but the Churros we had for dessert were the best. Our server, Cleo, was amazing!! Definitely will be back, especially for the Churros…yum!!!

We really enjoyed this hotel. It was very comfortable , in a great location and the restaurant we found to be very good. Our complaint is with the absolute lack of cleaning in the room. I just don't understand why we never received toilet paper or soap. Our room was not vacuumed. We stayed 8 nights. It got disgusting .. they want you to put a sign on your door so they never have to come in and clean at all . It's utterly disgusting. If you could clean the room properly this place would be a fabulous find

booked with our dog, we paid £25 for her. the room was small and it had a joining door to room next door, and there was no sound proofing so we could hear every word laugh, singing...there was a dirty smelly dog bed, which we did not let our dog use, so after 2 hours of noise we went and spoke to reception and the lady very nice moved us to a larger better room, i asked should you not inform if putting people into a joining room? she shrugg her shoulders. the only way that room should be sold is to families/friends. the second room was very nice room, but un lucky for us the vents for kitchen etc, came on at 6AM and as the windows are sash style they do not shut fully so we were woke up...the bathroom was not as clean as you would expect for a 4 Star hotel, so overall not a good first impression. the room number was 37 which has a joining door , and the room with loud extractin noise is 11. the prices charged for these rooms are over priced.

This hotel was great for our needs! We got a family room, which allowed us to have our kids sleep in one room while we slept in another (so that we could be up past their bedtime). It was all set up with a crib, too, when we arrived. It was a great space for us. We enjoyed the breakfast each day, though they did strangely run out of eggs one of the days we were there. The only downsides about the room were that the curtains let in a lot of light (an issue when the sun barely sets) and the bathroom is in the kids room, without a separate door from the adult bedroom. The staff was generally very friendly and we loved the location! About a 20-30 minute walk to just about everything and with many bus routes nearby, but also not in the tourist center. There is a park right across the way with a few cute playgrounds, too. Be aware that it is kid-friendly, but does have stairs to the entrance, so if you have a kiddo sleeping in a pram/stroller, you will need to carry them up the stairs.

Had a brilliant private event in the gardens/outside area there and our server Lupa was a delight! The servjce was great and the food nice. We felt very welcome thank you for such a good evening. We were so happy and well certainly recommend it to others.

I stayed at The Bruntsfield my last two nights of an 7 night Scotland tour, beginning and ending in Edinburgh. This was a very pleasant way to end the tour, this hotel was my favorite of the 5! I enjoyed the modern decor, friendly staff, and my single room was a perfect size- it was a single, but not so terribly small an adult would trip on their suitcase or feel claustrophobic. I appreciated the modern bathroom, tea kettle and mood lighting. FYI the hotel does NOT have central heating/cooling, going in May it was perfect to crack the window a bit, and a standing fan was placed in the room. We had both continental and hot breakfast included (yay), and the coffee machine kept the caffeine flowing. In the evenings I would ask the bar staff for a glass of ice and relax in my room after a long day. My only downside to this hotel is that it is a bit of a walk to Prince's Street/the Royal Mile, however at the price point it's not a negative, I used Uber or walked. Shout out to Maria at the front desk for being so great.

I've stayed at the hotel several times. It is on a great location - easy walking distance for city centre - business or tourist sites - also on main bus routes. The hotel is a warren - 3 or 4 old buildings joined together but it does have character. Our room 105 was large and very quiet as it was at the back of the building. The bar is good - open 7 days. The restaurant is closed Mondays & Tuesdays but there are plenty of good options within a few hundred meters - try Cafe Grande. In terms of value we paid just under £500 for 3 nights excluding breakfast. You can park at the hotel for £12.50 per night plus they have an EV charger. Overall good value for Edinburgh and I will happily stay again.

My wife and I found this lovely hotel online will planning our trip to Edinburgh from Canada. We were very impressed. The classic building has old world charm but has an updated interior. Service was excellent and the room and bed very comfortable. The restaurant food was excellent as was the staff. We were able to walk to many interesting areas of the city easily due to its great location in a quiet area. We hope to return one day and stay with them again.

Staying as two couples, we booked using a booking site & honestly found the savings via discounts and others made this a reasonable priced stay. Reception was prompt as we'd completed the arrival check in before arrival online. Took payment for parking immediately, rather than at the end of the stay. Rooms were comfortably furnished, standard amenities but no fridge, only one serving of tea/coffee for entire duration, no face cloths, no bar of soap, no extra pillows in room etc - basics as such, but nothing special. Bed was comfortable, so good nights sleep. Didn't eat at the hotel as lovely little cafes around for breakfast and went into Edinburgh to experience different restaurants at night. Parking available on a limited basis, tricky to get into spaces against walls or at tight angles. Location worked very well for travelling into central Edinburgh for the main sights.

Great helpful booking direct with hotel which has been recently refurbished, Large comfortable executive room . Helpful friendly staff . The hotel is close to many shops and restaurants. Also on an efficient bus route to centre of city ,which links with tram to airport . No rental car required ! The breakfast service , run by Jean and her team ,was outstanding !!! All in all an enjoyable stay !

It's with a heavy heart that I write this review. We've stayed in this lovely hotel for 25 years. Great location away from the tourist honey traps. Unfortunately it's just another faceless hotel lacking in customer service driven by the online computer booking system. We did book online. Only twin rooms were on offer. We phoned the hotel last week to ask for a quiet room. This has never been a problem in the past. We were allocated the noisiest room in the hotel - next to the kitchen fans. We stayed in this room many years ago and they confirmed that the noise from the fans hasn't changed. The manager could not deny how noisy the room was and offered no solution. Staying in that noisy room was not an option for us. We had to check out and potentially return home. Fortunately, we managed to get the last room in a nearby hotel. We could have done without the stress. The hotel used to be privately owned with staff who had been there for many years. Not the case now. Might as well be run by robots.

We stayed in the Bruntsfield last week. The staff were helpful and pleasant at all times. The rooms and hotel lovely and clean, decor beautiful. The gluten free breakfast was exceptional, with a variety to choose from. I'm so impressed and would definitely recommend . Finally great location. Perfect.

After family emergency dash from Newcastle to Edinburgh hospital, I booked a room late at the bruntsfield, extremely tired and emotional, i checked in at 10:30pm (i booked it at 10pm) only to feel like i had come home, the staff were so lovely and anything I needed was never a problem, from the reception team to the super maid who went out of her way to make sure I had everything. I ended up staying a second night and they ensured I stayed in the same room to save me checking in and out (again super helpful) I had a room that was on the front and I slept so well, the sheets were soft and the bed was comfortable. Actually cant wait to go back .. without the emergency next time. Thank you to the Team !

Superior room so noisy hardly slept at all. The sole purpose of paying for a hotel room is to sleep. Room smelt stale and stuffy so also had to ventilate on arrival. Dreadful experience couldn't wait to leave. No idea where its four stars come from.0

What a wonderful find, I have been travelling to Edinburgh on business and for pleasure, for the last 40 years and finally have found a great little hotel with courteous staff, clean and well appointed rooms and a good breakfast to boot. Excellent - I will be back.

I would like to recommend this hotel for the astonishingly excellent hospitality and kindness of all the staff working here. Whether or not you go to a fancy hotel management school does not matter in the end. What matters is that the people working in a hotel make you feel welcome and care about you and do everything to help you enjoy your stay. I had to change rooms a few times because of some personal issues and each time the wonderful managers Adam and Imogen did everything possible to accommodate me, by finding a room with an accessible shower, and other amenities I desired. Adam brought me fresh pillows and a cup of tea during a moment of distress. The cheerful and hardworking housekeeper, Briney (hope I spelled it right) made me feel so at home as she worked tirelessly to prepare the beautifully arranged rooms. There are tasty treats in the rooms, exquisitely comfortable beds and pillows (rare for hotels) and stunning rooms with a view to the Meadows. While I preferred a quiet room to the back on the courtyard, I saw that each room has something special to recommend it. The scrambled eggs on toast with smoked salmon were fluffy, hot, and perfectly cooked. The lovely waitress made me a specially prepared coffee, and assured me with a genuine smile that she was ready to do it tomorrow. The lovely young ladies at reception are also kind, smiling, and helpful. You will be very welcome at the Bruntsfield Hotel. You will leave wishing every hotel was lucky enough to have such kind, caring and professional staff. And you will want to return! Thank you so much to all of you at the Bruntsfield Hotel.

Welcoming hotel in nice area with lots of cafes nearby also walkable or on bus route to Edinburgh centre. Our room was at rear of hotel and was silent even with window open. Standard room included high quality bed linen, bath robes and good tea tray refreshed daily. Very clean throughout with comfortable bed and plenty of hot water. We didn't have breakfast so cant comment on that!

Lovely hotel would highly recommend. I stay in a lots of hotels for work which are normally poor. This was a personal trip and the hotel didn't disappoint. Only thing to note is book your breakfast when you arrive as price goes up if you book it later

We had our daughter's 21st party in the pub downstairs, which we hired out for the night. Communication via calls and emails during the organisation and planning was excellent and efficient, we also visited the venue twice to talk about layout etc. everyone was friendly and helpful that we encountered. We were able to get what we and our daughter wanted to personalise her night without any issues. The staff on the bar were fab during the party and everyone bent over backwards to help. I have to say the quality of the catering on the night was much better than most buffet food options, lots of it and laid out really well. There are so many options to choose from for your party. Everyone commented what a great space there is, bar, quieter area, dance floor etc, private twinkle light outdoor space. We brought our own disco lights, decorations etc. would highly recommend for a party or event of any kind. Fabulous! Definitely have your party here! Thanks for an amazing night and the birthday girl couldn't have been happier!

So i'll start by saying the staff on the front desk were lovely and very accommodating, not that I needed anything, but first impressions count. Maria was especially lovely and always had a smile on her face. The location was great, not too far from anywhere really. The room was fully stocked, with fresh towels, robes and slippers. Plenty of tea bags which is always a winner for me and even a lovely tunnocks tea cake to go along side. The room was little warm though to say it was winter. Air conditioning is probably the only thing this hotel needs.

Room stank, were upgraded to a better room which was roasting hot in December with the windows open, were downgraded again on Christmas Day with no offer of help with our bags or any sort of compensation (even a day's free parking would've lessened the blow). I provided them with this feedback and they ignored me hence my review as I wouldn't usually make any negative comments public. It's a shame as I work in the Christmas industry and will be in Edinburgh every year. My parents also live around the corner from this hotel which allowed me to mix business with pleasure, but with plenty of other accommodation options in town, I certainly will not be staying here again. Shout out to the night porter which was the only thing going for this hotel.

Really nice hotel really nice location. The staff were very friendly and helpful especially Andrew on reception and Archie and Archie in the bar and restaurant! Extremely dog friendly. Would definitely go back next time we're in Edinburgh.

Great hotel in an ideal location for exploring Edinburgh. Two ladies who served breakfast in the morning (Pauline and Jean, I think) were outstanding, excellent service, welcoming and good fun. Will definetley return.

It is approx 15 min walk from Princess Street. It was great to stay away from the crowds of the Princess Street during the festivities in Ediburgh. We booked a superior room and assigned a recently rennovated one. Loved our stay. Thank you.

I would not class this as a boutique hotel we had a superior room which was on the ground floor in front of the main road. The room was very noisy due to the traffic the curtains did not close so the light shone through all night, the shower was so hot you could not get it right without burning yourself, we did speak to the reception who said there was nothing wrong with it after checking other trip advisor reports they also commented on this problem, we returned to the bar at around 11.25pm one evening to be told we could have a drink but take it back to our room all though there were other people in there drinking. The pillows were hard but we changed when asked. We have travelled around the world using many boutique hotels and this does not compare in any why. The staff however were very nice especially the 2 ladies in the breakfast room. Don't book if you are looking for something special, i would class this as a 3 star hotel not (boutique)

I was not overly impressed with the Brutnsfield hotel. Check in was very easy but we were not able to check in until 3pm, however they did store our luggage and pointed us in the direction of a restaurant so we could have lunch as the hotel bar and restaurant does not open on a Monday or Tuesday during the day. I opted to upgraded my room prior to my arrival to a superior room, which was very disappointing, a very basic room. The hotel is located on a main road which is very noisy. The rooms do not have air con so had to leave the windows open at night making it very difficult to sleep. I had to climb into the bath to have a shower however there were no hand rails to help you. The shower pressure was not great and water temperature took ages to adjust. Breakfast was good and the staff friendly. ****Please note this hotel does not accept any cash, which i was not aware of until i tried to pay for my room upgrade, which is very frustrating **** Sorry to say i will not be returning.

Stayed at the Bruntsfield for five nights in room 4. It was absolutely spot on. Everything clean and tidy and room refreshed every day.Breakfast was first class.Servers could not be faulted and Jean,who we have met on countless visits there was her usual happy,cheery self.She certainly brightens up your day.The receptionists we're very helpful.I use a mobility scooter and it was no bother for them to help me get about.Would highly recommend this hotel for anyone looking for lovely people and excellent facilities.

Every one is so professional, They all happy to help and the bedroom was amazing with great views. The breakfast was also nice with plenty of choices. We will definitely go back. On check out you can leave your stuff in the luggage room which is very helpful if you got a late flight

Dramatic experience. Motorcycle stolen in the night parked in the private parking lot just in front of the stairs of the hotel lobby in the video-monitored parking lot. No one saw or heard anything. Total lack of empathy and understanding. Aggressive employees either disappeared or got caught cleaning their nails rather than helping us (to summarize, but it would take a full story on each of them). Result? Us without a motorcycle, explanation or help, them without any responsibility. To be avoided if you don't want to lose money or anything else....

We stayed in a superior room but compared to other hotels it would only rate at most executive. Ensuite requires attention especially shower.Duvet and pillows bit lumpy and room nothing special. The food in the restaurant was good and breakfast was good.Staff friendly and helpful.

The room we stayed in was uncomfortably hot, even with both windows open and a fan on. We had repeated problems with breakfast. The front desk staff did not log our reservation for breakfast, and on one night they did not provide us with a voucher (required as proof). As a result, we were charged an additional £31 on checkout for a breakfast we had already paid for. The breakfast hostess was rude, abrupt, and rushed us through our meals. We found her to be unapproachable. On the last morning of our stay, she also messed up our breakfast order. After checking out of the hotel, we realised that we had left a bag of clothes behind (either in our room or at the reception desk). After a long phone call with reception, the bag was not found.

Not been since Covid. But had some stays in past. Food good as before. Room too. Clean. Got free upgrade, without asking. Hotel on good bus routes. The corridor layout is confusing at first. But it is a refurbished older building. Staff are as friendly as before, with one exception. There is a park across the road. Good for walking down dinner. One small niggle. Bar/restaurant is cashless. Only takes CARDS. Now I didn't mind in that situation. But do think customers should be able to pay with all legal means. So small black mark for that.

If this is a four star hotel it must be on a 10 point scale. Rooms had old crappy furniture and pitiful decor - they look nothing like the hotel's professional pictures. But the best part was that my room only had one small slanted window. It had zero air flow since it is on the inside corner of the building and didn't effectively cool the room even with a fan right in front of it (see pic). As an added bonus,, while there is a shade that slides over the window, it is useless when the window is open. So you get to choose between being cool and having a dark room. Classy! I left after one night and checked into the Waldorf which was excellent. This place is garbage.

A lovely hotel. The receptionist was lovely, professional and welcoming. The reception area set the tone with juice and Tunnocks Tea Cakes. If you're Scottish you'll appreciate that. A very comfy room with a wonderful soft mattress. I have back problems and it was perfect. The amenities surprised me. I didn't expect to have Brodies tea/coffee and Border biscuits and more tea cakes. Reading this you might wonder why that's a deal. Trust me, if you're Scottish you'll understand and if you're not you will when you have them. Our evening meal was nice, large portions and affordable. Breakfast was the nicest I've had in a long time and was a proper Scottish one with tattie scones. There's a good bus service but it's a nice walk into town with nice shops. We couldn't fault it. I'll go back.

Absolutely amazing location, service, and amenities. We loved the Bruntsfield. Our room was absolutely lovely. The location, within walking distance of everything (20 min or so from the Castle) was perfect. We loved walking up Morningside and around the neighborhoods. The service at the Bruntsfield was superior. We really enjoyed everything about our stay here, and we can't wait to return!

We stayed the night before a wedding- as part of a bridal party and everything was great. Maria at reception was really helpful with our luggage and any requests throughout. The rooms was spacious and comfortable. It was definitely a great stay!

Pre-wedding meal for 22 people which was delicious and served in the conservatory so we had privacy and access to the garden which the children present enjoyed. Halal and non alcohol drinks were catered for and the breakfast was varied and excellent. Rooms clean and well equipped. Multiple stairways and quirky shaped rooms and corridors gave it character but modern deco. I loved the Victorian caricatures on the wall. So handy for city centre and parking spaces were not expected but were available. View onto the bruntsfield links was a bonus and not too much road noise.

I went for a school reunion from the 3 until the 5 of June. The food was good and the staff were good enough to read the menus for us because we were all visually impaired The rooms were good to. The only thing that was wrong was getting around the hotel. The stairs were to steep.

Travelled to Edinburgh for a family vacation and stayed at the Bruntsfield Hotel for a few days. I am someone who follows a whole food plant based diet. The restaurant at the Bruntsfield Hotel, The Neighborhood, went above and beyond at accommodating all of my dietary needs. When asked to modify my meal (salad and entree), not only did the chef modify the dishes, he created a whole other dish with the accommodations I needed. I strongly recommend eating at The Neighborhood!

Dirty rude staff food disgusting DO NOT VISIST THIS HELL HOLE Its dirty staff are all rude and food is disgusting carpets stained staff taking drugs and just gossip about there employees nightmarish DONT STAY HERE FOR LOVE NOR MONEY

I haven't visited the BH for a good few years, I regular had lunch there with my mother and always found the service and food to be good. It was good to see that the standards were still the same. Me and my partner had fish and chips, we requested breaded rather than battered. The fish was a good size and the double or triple cooked chips were amazing. All in all exceptionally good. The staff were very friendly and knowledgeable about wines and service was very efficient. I would have given 5 stars but have knocked one off for displaying a 'NO CASH' sign. I do realise this is an overall Best Western policy but IMO business is business and cash is still king.

We stayed at this hotel overnight, outside and inside looked lovely, staff lovely, room was absolutely perfect and bathroom was amazing. Would highly recommend this to anyone staying, right next to city centre and close to everywhere, we parked at a Q-PARK although there is £10 parking on hotel and the road.

I spent 4 nights in Edinburgh for my boyfriend's birthday and we are very happy with our stay. We arrived and we were welcomed by a very sweet lady called Audrey, the room wasn't ready as we arrived early but she stored our bags and gave us all the information we needed. When we came back from our walk we got our bags and the keys and we were surprised by the room they gave us, it was massive with also a dressing room and overlooking the lovely view over the park. The breakfast is very tasty and very well layed out. The staff is very friendly and helpful. The Location is perfect as it is only 20 mins walk to the city centre and the castle. It was the perfect stay! I highly recommend this hotel. Thanks for making our stay perfect. We will be back!

Booked for a birthday trip for my son. All round great experience. Rooms spacious with very comfortable beds. The downstairs bar was very cosy and inviting, special mention to the barman who put great effort into a perfectly presented pint of beer! We had the breakfast and was it ticked all the boxes. Every member of staff we interacted with were friendly and helpful. We'll be back for sure

Great stay at The Bruntsfield Hotel, lovely hotel, nice location, super staff & service. A short & convenient bus ride from central Edinburgh. We went for the Christmas market (a little disappointing tbh) and to see the sights & sounds of this great city, which certainly did not disappoint! We would stay here again without hesitation.

What a wonderful stay! We stayed for 2 nights with the intention of visiting the Christmas market. From the hotel to the centre was approximately a 25 minute walk which was fine for us. We'd read that parking on site could be difficult but that wasn't our experience with several spaces available when we arrived just before 3pm. Yes, there was a charge but we thought it was worth it for the convenience. Although we arrived a little early, our room was ready and we were delighted to be offered an upgrade. The room itself was warm, spacious and spotlessly clean with a very comfortable bed and ample storage. The blanket was super soft! The bathroom was a good size and very clean. The shower was hot and powerful. There was bottled water provided on the first day and I was pleasantly surprised to find hot chocolate available as well as tea and coffee. The hotel was beautifully decorated for Christmas. Staff were very welcoming and accommodating. We didn't have breakfast as we felt it was a little pricey at £12.50 but this does seem to be the going rate.

I see that they have ditched the Best Western association at this hotel and this is no bad thing in my book. It has the appearance of somewhere which when you get inside could be ok but also could be run-down and faded. It's very much the former. Having been refurbished it is clean and attractive with good bedrooms and bathrooms and very well presented. Staff were very friendly and helpful and it is ideally situated.

After staying in London hotel it was refreshing to see are room. Room was nice neat and well equipped. Bed was comfy. Location is a bit from downtown but at least it's all downhill when you start. Brisk walk to Royal Mile. I would cab from train station as it's all uphill and a hike. I would have given this place a five star review but one of staff was not friendly at all. Two of the three were fantastic. The other lady wouldn't even lift here gaze when you came in every time. The two gave great advice on how to and where to go. Morning breakfast was good. Staff seemed a bit overwhelmed leading to being flustered when things didn't go right. Long story short I would recommend.

We really enjoyed our stay here, very helpful and attentive staff, a breakfast to die for and a great location. For us what let it down was the room. The toilet was coming off the wall, there was mould all over the bath panel and it could have been cleaner. Another thing was it's just been refurbed but the standard could be batter. In our bath room there was grout missing, the plastic skirting wasn't finished, it's all down to attention to detail and it just didn't really look finished. We will come back but it could be so much better.

Great location, good value for money (tip - include the breakfast for £10, saving £5. And it's good!) Staff all friendly and attentive. Met our needs and were helpful when needed. Beds comfy, rooms smart (recently renovated) and clean. We would definitely stay again.

We have recently returned from a 3 night stay at the Bruntsfield Hotel in Edinburgh. What a good find, at first we were a little dubious about the parking arrangements which turned ot to be very good no issues whatsoever. The hotel has been totally refurbed and still ongoing with no issues for guests apart from a couple of the stairs are out of use but the lift is spot on. The breakfast is absolutely top class with a great choice of hot food and continental served by wonderful staff. Although the hotel is a 15-20 minute walk from the centre it well worth the effort in what you get back. Close to the hotel any amount of good restaurants hairdressers and coffee shops. We used the hotel restaurant which was very good especially getting a 25% discount. We will most definitely return.

Our 3 night stay started very well with an upgrade to front suite 206. Like the hotel entrance it was up some stairs near the lift.The rooms were well decorated and furnished. Strangly the bed blankets had been positioned between the sheets instead of over them, the hotel being warm we needed open windows and the front road traffic noise by day and night was a big problem to me, even wearing ear plugs at night! The windows are mostly faulty and do not seal. Our bathroom excellent with fine bath and seperate shower. TV's in both sitting area and bedroom. The room servicing was nearly good, but after the arrival day no further bottled water was given. Decent coffee/tea etc but biscuits not always replaced. The one night we wanted to eat from the bar the kitchen was closed for some time before reopening. Residents should either be able to order or told exactly when that will be possible rather than be turned away. In short I would try this hotel again but never in a front/road side room because of the noise.

We stayed just one night here. We were told we were upgraded to a superior room. It had been recently decorated judging by the smell of paint. On the face of it, it looked very smart and we appreciated the little touches such as robes and slippers. On closer inspection there were a few issues that required attention e.g. the shower door would not fully open so we had to squeeze in to the available gap; the shower head had a gap at the side where the water escaped making the flow very light; the heated towel rail had rust on it and the buttons on the electric radiator in the bedroom were broken and illegible. That said, we had a comfortable sleep and enjoyed our breakfast the next morning. It is a good hotel that I would use again if these problems were addressed.

The Bruntsfield hotel about 15-20 minute walk from the royal mile. Nice location, bus stop close and nice interior. Breakfast really good and huge thank you to Pauline helpful and friendly service at breakfast. Would recommend to stay here.

We stayed here for three nights and had a fantastic stay, the hotel is located in a leafy area just outside of the city, only a 20 minute stroll through the park, the hotel staff are very friendly and helpful, the hotel is very clean,our room was large, clean and was refreshed everyday, the view from our room of the park opposite was very nice, breakfast in the hotels restaurant, was excellent with plenty of choice and again friendly and efficient staff, parking on the grounds of the hotel we found to be readily available and secure,the downstairs bar and restaurant was very clean, with welcoming staff, we felt the only let down to our stay was the evening menu, we tried it once and it was very disappointing, there are several other restaurants within a very short walk, which are excellent.

We stayed 3 nights at The Bruntsfield and it was absolutely fabulous in every way. The rooms were really comfortable, the food was delicious (we had booked bed and breakfast but had dinner in the hotel on 2 nights plus enjoyed the summer Saturday afternoon BBQ), and the staff were amazing ~ professional, friendly and a joy to be around. We would highly recommend The Bruntsfield.

Myself and a friend met in the hotel bar for lunch on saturday and were not disappointed as food was amazing. Had steak burger and scottish burger with side order of chips, stuffed afterwards and fantastic value for money. Spotlessly clean and professional staff that couldn't do anymore to make us feel welcome. Will definitely be back again as the whole experience was so relaxing and enjoyable from start to finish.

I stayed at The Bruntsfield for 5 nights with my wife and children. We were made to feel very welcome from the moment we arrived. The room was large and clean, the staff were excellent and the food was delicious, both at breakfast and in the evening. Thanks to all of your team, with a special shout out to Dougie.

Excellent location and the Bedrooms are lovely. The location is perfect if you are wishing to explore a beautiful city. The Breakfast was waiter service and the staff were lovely and helpful. I arrived on a Tuesday night and the restaurant was closed, but there are many places to eat nearby.

For the money and star rating, this hotel fell short of our expectations. We chose it for the location, but it isn't somewhere we would return to. Other properties have delivered more in Edinburgh. We had two rooms for 3 nights. One frustration was the repeated failure of our room keys. It's pretty annoying to get to your room at the end of an evening and have to go back downstairs to Reception to get your key reset….especially if staff are busy with other guests. The rooms were ok but our bed wasn't comfortable and the pillows were awful. It meant 3 broken nights sleep for both me and my husband. Cleaning of our bathroom wasn't great either - hair in the shower tray, mouldy grout lines and the shower gel/shampoo provided were pre-used. I have NEVER been to a hotel where they give you partly used toiletries!!? I am afraid I also didn't trust the towels were all fresh either (stained and marked) so I asked for replacements on arrival. Having searched for the hair dryer, I found it in a bag covered in dust from the low shelf where it was hidden. It also only worked if you kept your finger on a start/stop button that wasn't very reliable and required some considerable dexterity to keep an even flow. What is wrong with providing a normal dryer? And then there was the complimentary water, provided on the first night, but after that we were told to turn on the bathroom tap. No problem with that (although at more than £200/night, bottled water might have been nice), but at least put a note in the room to tell guests? I have read other very positive reviews about this hotel so I can see there are better experiences than ours amongst other guests, but I am afraid this hotel just wasn't for us.

Nothing to fault at The Bruntsfield. Excellent service from check-in through to departure. Maria on reception was so helpful and professional. Room was very acceptable, breakfast was excellent, plenty of choice and the service was first class.

This hotel was booked for us by a travel agent and it was for our last two nights of an eight day vacation in Scotland. What a way to end our trip! The rooms are gorgeous and comfortable with the best bed I slept on during our entire trip. The breakfast is extensive with quick grab items available and hot items that can be ordered off a menu. The hot items are served quickly. Conveniently located near many sites of interest and directly across from a lovely (and huge) green space. Just lovely.

Our stay at the Bruntsfield ended perfectly our wonderful stay in Scotland : the breakfast was delicious, the room spacious and clean, the beds very comfy. Many thanks to all the staff who was so kind and professional, and to Imogen in particular who was very helpful ! We had a great time ! We alraidy miss the silhouettes of Edinburgh's building and will come back with no hesitation at the Bruntsfield !

The title says it all, booked the hotel for a last minute trip back home to Edinburgh and as we love the Bruntsfield area we were very happy after choosing this hotel which looks directly over the Bruntsfield Links connecting with the Meadows. We also brought our big furry friend, Charlie the Bernese Mountain Dog :-) Lots of hotels in Edinburgh are dog friendly and he is always welcomed as Charlie is so friendly. The staff were great with him, showing an interest and no issues at all with him coming and going through the lobby and into the bar / beer garden. We'll be booking this hotel again when we come back in the Winter.

My wife and I were booked in recently for one night with several members of our family to attend a graduation ceremony at nearby Edinburgh University. We were made to feel very welcome by reception staff. Our room was very comfortable and all the staff we came into contact with were genuinely friendly. My one disappointment was the diabolical Wi-Fi connectivity and speed. Quite shocking for a hotel of this status. I wasn't encouraged to complain about it, because one of our group had stayed several times before and his comments about it fell on deaf ears.

The Bruntsfield was a great place to stay in Edinburgh. Easy walking distance of the Royal Mile yet in what felt like a more peaceful neighborhood, across the street from a large park. We visited beautiful coffee shops and a grocery store nearby, although the restaurant/pub looked very welcoming too.

We recently booked The Cardoon Suite at The Bruntsfield Hotel for a party for a group of youngsters. From the outset the staff couldn't have been more helpful, particularly Tomas Perez. We had a wonderful night in a lovely setting. The group enjoyed mocktails and a fantastic buffet. The suite was perfect for our party size and it was great to have use of the conservatory and a dining area. Everything ran like clockwork. The food and drinks were served right on time and our students and staff had a very special night. A huge thank you to everyone at The Bruntsfield Hotel. We highly recommend this venue for private functions.

I lived near the Bruntsfield about 40 years ago, and I spent quite a lot of time in its bar! It was great to come back to Edinburgh and actually stay at the hotel, especially since I had such a comfortable stay. The hotel staff are friendly and helpful, the room was spacious and had a bath, the coffee sachets were perfectly adequate (see review below), and the breakfast was the most delicious and comprehensive hotel breakfast I've ever had. Thank you very much, Bruntsfield — I'll definitely be staying with you the next time I'm in Scotland, and I hope that's sooner than another 40 years!

This is a lovely but small old house that was turned into a hotel. The room we had overlooked the park and was beautiful. Great food nicely served. In the evening we had a concert to go to after our dinner and the staff went above and beyond to see we got through our meal on time. And, because of the concert there were many guests also going to the same venue. The new outside seating booths are a bonus if you want to relax outdoors. I believe sometimes they do barbecue evenings.

The staff and service at Bruntsfield was exceptional. But when checking in ask about the facilities, apparently they have a Spa. The restaurant and bar and very nice and again the staff were so helpful and catered to everything. I was delightfully impressed. But ask for a fan in the summer, there's no air-con

We have just come back from a two night stay at The Bruntsfield, and honestly we thought it was a cracking place to stay. We arrived in the early hours of the morning after a flight delay, and the staff were really helpful and welcoming despite the time. In terms of food, I really can't believe the negative reviews here. I have stayed at a number of hotels recently and the breakfast at The Bruntsfield was head and shoulders above the other hotels I've stayed in, and we particularly enjoyed the haggis on the Scottish breakfast. We also had an early evening meal in Neighbourhood and the food was absolutely lovely. The rooms have had a recent refurb and have been done out tastefully. Our only minor grumble was that our room was on the smaller side, but still more room than an Ibis or Moxy hotel. We would not hesitate to stay here again. Lovely place.

Room not clean, v stuffy and amenities poor (cheap coffee sachets, one tea option etc). NO ROOM SERVICE & GRUMPY staff (one sweet receptionist but otherwise all staff very ABRUPT and not accommodating at all). Food very basic, coffee not high quality, cooked food low quality. We had a nice stay because the location was convenient to seeing friends & weather was good but would not recommend the hotel and WOULD NOT STAY AGAIN.

We stayed at the hotel for 3 nights with breakfast. The room was nice and the bed was huge!! It had everything we needed and the robes were a nice touch. We had drinks in the bar downstairs and the bar tender (I think it was Dougie, or a similar name) was brilliant. He made sure our drinks were topped up and was also funny and talking to us about our day and various other things. He didn't hover either and is generally a really nice guy to chat to. Breakfast was lovely. There was a continental buffet but also hot food cooked to order. There was 1 woman at breakfast who seemed to be doing everything by herself. She somehow managed to seat guests, bring drinks, take food orders, serve food, clear tables, keep the buffet stocked and check up on guests. She provided an excellent service and I couldn't believe she was managing to do everything but she did. I didn't get her name but she worked really hard and is a real credit to the hotel. There's lots near the hotel and you can very easily walk or get the bus into the centre. You can walk a few minutes to nice restaurants, cinema, park etc. We used the park and ride which I would also recommend doing but there was car parking spaces at the hotel also.

Fabulous trip from start to finish. Literally right from the start. Car park space, which is a necessity as no road parking nearby. Staff very helpful and friendly throughout the stay. Room spotless, plenty of tea/coffee/biscuits. Location is perfect for getting into the centre of Edinburgh. A walk through the park, 20 minutes. We are in the hotel and it was superb food. The breakfast was everything you could have wanted and very well cooked. Again the staff very helpful and attentive. I honestly can't think of anything to fault with our stay.

The stay was a true disappointment. We paid a lot of money and received a stay that was not worth it. Starting off, we received a room right next to the ventilation of the kitchen. The rooms smelled not only like food but also chemicals. Also the room only had one small window, making it very dark. We asked for another room, but they were booked out and we were forced to sleep in a smelly and dark room. The day after, we were able to switch our rooms. But again, we were close to the ventilation of the kitchen, just 2 floors up and the other side. The worst was the cleaning of the toilet however. There was no toilet brush and marks in the toilet from previous guests. This shows that there was no cleaning performed by the hotel. Instead of cleaning it, they gave us a toilet brush and we had to do it our selves!!! What a shame! Also the flush barely works and the internet does not function everywhere in the hotel. The doors don't close properly in the rooms. Breakfast ends early at 09:45, so you should be a morning person on the weekend to have breakfast. The rooms look nice, but a standard double room bed is quite small.

Our 9 days in Edinburgh were made so enjoyable by the staff of the Bruntsfield. Our room was lovely and well cared for, and the location so nice away from the crowds but easy to go to the sites. The staff was so friendly, helpful and understanding. The airlines lost my wheelchair and the staff helped us rent one until it was found. They were so helpful with all the challenges that come with travel in a wheelchair we are grateful for their help. It was a special visit with our family, and this was the perfect place to stay. Thank you, Alistair, Andrew and all those who made our trip great.

We spent 3 nights at the Bruntsfield on our recent honeymoon to Scotland. Our welcome was warm and friendly and all interactions with staff throughout the days we were there was very pleasant. Our room was very spacious and clean, well decorated with a comfy bed - we slept very well! Lots of fantastic amenities including fresh coffee and toiletries. There was a fantastic continental spread at breakfast and the hot food offerings were lovely too. The hotel was only a 20 minute walk to the Castle (top of Royal Mile) which was perfect for us. Overall, a really beautiful hotel, we had a fantastic stay and we would recommend to anyone visiting Edinburgh.

Nice old building, room was lovely. Car park on site but first come first serve, I parked up and left it there and either walked or took a cab as it is in a busy part of the city. Breakfast was nice, staff were all nice.

It was all OK, something in between a chain hotel and independent with work ongoing in the corridors and radiators not working properly in my room, I booked a double and was given a family room with bunk beds... Lots of space so that was nice but pretty odd in all and since the room was split into 2, it was then even harder to heat with dodgy radiators. Staff 50/50 I felt like a bit if an inconvenience.

Booked the hotel at short notice for a two day break, having been let down by an airline. The hotel was spotless, the food and facilities were great and all the staff were exceptional, in particular Angela who surprised us with a gift when she learned of our cancelled holiday

Just returned from a delightful three day break at the Bruntsfield. Splendid welcome, spotless room and as on previous visits wonderful breakfasts served in a friendly and courteous manner. The refurbishment of the hotel has been carried out in a tasteful and thorough manner. Bruntsfield and Morningside are delightful areas and the views across The Meadows are stunning. Will come again !

Surprised to read reviews that suggest cleanliness problems, I stayed for two nights last week and my room and the public areas of the hotel were absolutely spotless. Room appeared to have been recently renovated, stylish modern appearance, and very comfortable. Good bathroom (my room had a proper shower stall, I really wish more hotels would provide this rather than showers over bathtubs). Breakfast was excellent with plenty of vegetarian options. Staff were all great. Being picky, one of the reasons I choose this hotel is they have an EV charge point. It really needs to be better marked, over two days I saw several people park in that spot when others were free, which would have prevented an EV owner using it for its intended purpose.

Filthy. Honestly the dirtiest hotel I've ever stayed in., I felt uncomfortable from the second I stepped in the room. There were beard hairs in the sink, hair in the shower, hair all over the bathroom floor. I truly doubt they hoover between guests - impossible from what I saw. Dirt and dust collected on the mirror, hairs all over the linen, thick dust on the top of the wardrobe (which I only realised when I put my suitcase on top and a cloud of dust came down!) For the extortionate price (we paid £230 for two nights) it's appalling how they get away with this. My in-laws room was the exact same so it really wasn't worth the confrontation with the hotel staff to ask to move, as I strongly believe the next room would have been the same. By the looks of some of the reviews the dirtiness of this place seems to be quite a problem. Why hasn't management done anything about it? Shocking. Stay clear.

We booked very last minute and with some trepidation after reading some very negative recent reviews. We need not have worried as all aspects of this hotel were very good indeed. The superior room was large, spotlessly clean and with a huge bathroom. The shower was superb with excellent products to enhance the experience. Breakfast was also excellent. The only slight downside was the traffic noise and I was concerned my sleep would be affected but by 11pm all was quiet and I slept very well. The extra large bed was very comfortable. The hotel has a fabulous position within very easy walking of the city centre and local neighbourhoods, with numerous dining options.

I have stayed at the Bruntsfield many times and it is always good. The rooms are big and well-equipped and there are really nice public spaces. The breakfast is superb and the bar a great place to hang out. The staff are very pleasant and helpful. Very few hotels in Edinburgh really have parking whatever they say - usually it is valet service with your car taken away for the duration so not good for popping in and out. The Bruntsfield does though. The location is very good. The restaurant food is perhaps not up to the standards of the rest of the place but I do not think it is the sort of place that you would dine unless the weather is very bad - do not understand me, it is not bad at all - just not quite to the standard of the rest of the hotel.

The room was not clean. Clothes were left from the previous guest. Had to shower in sliders because the bath was dirty. Makes you wonder if the sheets have been changed. Decor is outdated. Unfortunately, disappointed and wouldn't stay again. This was brought to staffs attention who apologised yet I paid full price for the room. Only positive is the location which is great with lots of bar's restaurants in walking distance.

Stayed in one of the refurbished rooms (33) Hotel is looking great as we are regular visitors we saw a big improvement from last summer. Room was lovely and breakfast and service was great. Main problem was the noise from the bar directly underneath the room. Reception had said bar closed around 11pm. Music was very loud in our room and went onto past 12.30. Couldn't sleep sounded like a nightclub below us....

Hotel very amenable to city centre. Staff very helpful and pleasant to talk to with any queries. Breakfast had a good and varied selection. Drinks fairly expensive in bar but would not stop us visiting again.

This is one of the Best Hotels we have stayed at in Edinburgh, The staff are so friendly and helpfull, Rooms are very clean and comfortable, A very good choice of food, Staff booked Taxi,s for us and advised on thing,s to see and do during our stay, Overall a very enjoyable stay and we will book again next Summer,

Lovely modern hotel - The décor was is so modern and well presented, the rooms are spacious and inviting and comfortable. I loved the bright red throw on the crisp white bedding and the deer prints. The hotel bar and breakfast area had a real cosy feel and I would feel happy being there as a solo traveller which I would not normally consider. Staff are very attentive and polite. The breakfast was 10/10 . I could not fault the hotel. It is a short walk from the centre surrounded by lovely shops and scenery. I was on a short business trip but it was more of a social event. I will defiantly return for pleasure.

Always stay here when on business in Edinburgh. On site parking a big bonus - although they now charge £10 - used to be free to residents. Very good standard of furnishing and decor in rooms and public areas. Breakfast spot on - Plenty of choice and good cooked options. Bar area very comfortable - nice place to have a drink or meal. 10-15 mins walk to Princess Street.

Everything worked, good simple rooms with good shower, good internet and comfortable bed. The location was perfect having to work in the area around bruntsfield but close to the center of town as well over the medows. Note the room rate and value were skewed by the hotel being full due to COP26 with a large consignment of police :)

It's a nice hotel within walking distance of the centre. Alternatively, there are multiple bus routes that will take you to the city within 5-10 mins. The building itself is a bit dated. There is a massive park opposite the hotel which would be good for running. The check in was quick and easy. We were on the 2nd floor with a decent size room and a massive bathroom. The only downside was the creaking sound of the floors as well as no sound proofing. I could feel a bang every time a door closed on our floor. I understand that the hotel is being refurbished but I am not sure if it will get rid of this issue. The staff were helpful and happy to answer any questions. The breakfast had plenty of choices including cook to order options. Overall, a decent stay.

I stayed at this hotel for a period of 18 nights for work and it was nothing short of superb. The hotel itself is excellent, but the staff - in particular Iain, Jean and Dougie make it something else. They were the most friendly, polite and helpful staff - nothing was too much trouble. No criticism of the hotel whatsoever.

I would certainly recommend this hotel just on the outskirts of the centre in easy walking distance. The rooms are great and the staff are really friendly making you feel very welcome. The food is good and a good variety. The staff are very welcoming. I will be back to visit again.

This hotel is a pleasant short stroll through the Meadows to the city centre but has shops and all amenities on its doorstep. Our room was clean, comfortable and recently refurbished, staff were very attentive and the breakfast excellent and freshly prepared. Highly recommend.

The Best Western Plus in Bruntsfield was a wonderful place to stay. It was quiet while still being close to the city action. There was a park across the way for a run in the morning and a lovely breakfast menu. Check in was quick and easy with the lovely Audrey, and both check out and luggage storage was easy as well. The room was newly redone and other than needing a desk chair and luggage rack, everything in the room was cozy and new. I had several wonderful meals in the restaurant/bar, Bisque, and recommend it as well, even if you're not staying in the hotel.

On arrival we were very lucky to get ourselves a parking space, and well priced at £10 a day compared to the price of up to £30 or more elsewhere in the city. The receptionist at check in was helpful but not the fastest to check us in. The room was a very good size and all appeared well. That evening we visited the bar, and the gentleman at the bar was fantastic. Very welcoming and friendly. The food in the restaurant was also very good. However we did encounter several issues. Firstly we were not informed of building works happening in the hotel until we checked in. This was not advertised on the website when booking either. Although the receptionist thought it was, which was news to us. However after double checking there was no warning of this. As early as 08:00am we were disturbed from banging and drilling near our room and were not impressed. We also had the fire alarm go off multiple times, the earliest at 08:40. This is not acceptable as we were sleeping in after our long days travelling. Furthermore when our room was serviced, we discovered a short curly hair between our 2 teaspoons that had been replaced that day. At this point we had enough and went to reception to complain. The lady at reception was very helpful and wrote down our issues. She told us she would refer these issues to the General Manager. However we did not hear anything back until we checked out. Throughout our stay we found the room servicing to be well below par, not even cleaning the toilet. There was a dirty pint glass left with the dirty mugs each day that was never removed and we actually ran out of toilet roll! It seemed to us that all they did was make the bed and change the towels over our 4 night stay. I'm surprised at this considering we complained after 2 nights specifically about the room servicing. On checkout there was no mention of our complaints until we re-mentioned it and then added more... Apparently the duty manager was busy at breakfast and not available to speak to us, so we checked out, awaiting a phone call to find out more. A couple of hours later we received a phone call from reception to say they had nocked the car parking off the bill. Honestly I don't think this was an acceptable amount of compensation given the amount of issues we had, and the lack of rectifying them or communicating with us after our first complaint. On a good note the hotel is in a lovely location, around a 15 min walk into the centre and close to several local independent cafes and restaurants.

The hotel is very convenient for the city centre sights, we mostly walked to and from with our 8 year old. There is a park opposite and quite a few good places to eat very close by. The hotel is clean and smart with renovation underway (but not impacting guests).

Check in was slow and room keys didn't work, so had to go back down and get a second set, rather boring. On the plus side, It was a Large room and shower room, but why no mirror for hair drying? Lovely bedding and nice and clean room, plus the breakfast was excellent and great value. But the in room phones don't work properly, the kettle lid has a mind of its own and parking is first come first service at £10 daily charge. Am guessing it is due a re-furb, as the decor, notably in the basement bar is depressingly brown, sorry. But good selection of gins.

Great hotel, it was recently renovated and the room was clean, comfortable and large enough for the whole family. It was in a great location, parking was available and the staff was friendly and helpful.

We had a 1 night stay in this hotel. Very comfortable, nice rooms and impressed with the quality of service throughout the hotel. Good location close to the city centre. We didn't have lunch or dinner but did have a good breakfast.

Had a lovely stay here whilst attending a wedding in Edinburgh, the rooms were spacious, clean and nicely decorated following a bit of a refurbishment, We had breakfast included in our stay which was cooked to order and lovely, The location is great, lots of lovely little shops locally and plenty to do round about it, Will definitely stay again

Generally pleasant staff but having to deal with difficult circumstances (COVID and building works) that are letting the paying guest down. The room I had was very tired and worn. There was a few to many crumbs and hairs around the bed and bathroom from previous guests for my liking. Access to breakfast was by a single small lift, which with it being a tight confined space in my opinion is a COVID flash point, especially with lots of builders using it. For the price per night, I expected better. Maybe the management should consider retiring the old rooms, reducing guests, and speeding up the refurbishment program........ I feel that the room price did not reflect the quality received and, for me, has let the brand down.

A very comfortable hotel in a fabulous location. It is perfect for exploring the best of what Edinburgh has to offer, with the castle a short walk away, and a range of astonishingly good restaurants on your doorstep. The hotel was just completing an upgrade when we were there, and we were well looked after by the very attentive staff. Thoroughly recommend.

Please don't stay here. Our room was covered in stains and unsightly fittings. The room, and presumably the hotel, has a clothes moths problem. Our room had a clothes moth trap on the wall, full of dead moths. Our kids were quite distressed by the ugly stains, old bathroom and dead moths and refused to sleep in their allocated beds which meant none of us could sleep. There are lots of great hotels in Edinburgh. This is one to avoid.

Rather lackluster. Firstly we paid for an executive suite which was advertised as having a bath, it did not so was unhappy about that. The coffee/tea tray was not refreshed every day. Furthermore, the room itself was rather dark. Also be aware the hotel's car park is very small and it's therefore hard to get a space, if you do you are still being charged for it. In terms of its advantages the location is excellent and it is very quiet at night. The staff all seem very helpful and nice, and its overall not terrible. Oh and the restaurant sells overpriced Wetherspoons food but I have to say I enjoyed it anyway.

Very welcoming place to stay. The room was clean and spacious with everything we needed. Breakfast was good with a great selection to choose from and all the staff were happy and smiley although it was busy.

We spent the first two nights of our honeymoon here. The room was clean and a great size. It didn't match the pictures on the website though. The hotel is undergoing renovations so I assume we got one of the old rooms. Its about 15/20 mins walk into the city centre so well placed. Parking is limited but we managed to get a space. Our friend had rang ahead and arranged for drinks to be left in our room..it was lovely that the hotel could accommodate this.

Would stay again but put off by the car parking charge especially as the car park is small and Ive had a car damaged in that car park. The staff were attentive and the room problem we had with our first room was sorted by moving us to a recently refurbished room which smelled fresher and was cooler and larger. Need to ensure you get the upgrade if you are a Best Western card holder. Very good breakfasts.

My self and my husband have just spent 3 nights here and would definitely recommend this hotel, well positioned for all amenities,a pleasant walk to the castle ,shops and other attractions,the hotel was nice and staff friendly and helpful

We arrived on a Saturday afternoon, to find no car park Spaces available, apparently the hotel has 69 rooms & 22 spaces. They had builders in who were taking about 3 spaces. Re eption told us to try and park across the road if we could, but all the streets were for permit holders. We asked where nearest pay & display, said don't know. Should have been informed of this prior to booking. Wouldn't have booked this hotel if known.

Second time I've stayed here. The hotel is well-place to walk into Edinburgh and is a pleasant place to stay. The hotel has parking at £10 per day but spaces are limited. Onroad parking is £2.90 per hour up to 5.30 and free at weekends. Breakfast was good with plenty of choice and rooms well-equipped.

We chose Best Western as we know the brand standards and because of the photos posted on their website. Unfortunately, the photos do not represent all the rooms as the hotel is going through a renovation which is still in progress (29 August 2021), a fact that needs to be highlighted on their website especially during COVID-19 as all construction workers are roaming the hotel without wearing face masks!! As rooms are still under renovation, we had the unfortunate luck to land on room 201. Old room, worn furniture, worn carpets, old bathroom, and the smell didn't reflect a smoke-free room. The smell was a mixture of cigarettes and humidity. The first night kids were unable to sleep and all the family stayed awake. Though we were very disappointed, the hotel staff showed great professionalism and customer-centricity that reflects the hotel brand and 4 stars rating: As we immediately complained about the room, the Front Office Manager (Emogene) was very professional. She acknowledges the problem, showed great pressionalism. Eventually, she managed to move us the next day to another executive family room worthy of the brand that the Best Western hotels reflect. As for the hotel itself, it is perfectly located. 25 min walk to the city center and all the city historical locations. Also, you can find in its vicinity many bakeries, coffee shops, and restaurants. Good luck with the full renovation and we will be definitely staying again at the hotel when we will visit Edinburgh again. Once more, I would like to say thank you to the front office staff in general and to Emogene the FOM in particular

This hotel has as superb location as Bruntsfield is like a little 'Hampstead'.. you can easily walk into the city centre, or take the 23 bus, but all the nearby cafes, restaurants and green spaces are lovely. I personally like the hotel, it is Victorian, but my room was modern. I did not have breakfast as I like going to the local cafes.

Lovely hotel in great location, room could be redone as dated and few stains on chairs but clean and bed comfy. Internet access was good, breakfast was quick and not buffet style for hot food which was lovely and fresh but need to top up fruit more often. Would stay again.

Room was very disappointing, nothing like advertised. Booked an executive family room but didn't receive an executive room, instead we received a very old and dated room nothing like advertised. Made to feel like we were not valued customers being put in such quarters, very very disappointing. Felt the staff could have done more to accommodate us rather than just a reduced rate to keep us where we were. Bunk bed was not made up properly a flat sheet was simply folded in half and laid on top of mattress not folded around so had to do it myself. Eldest daughter and myself didn't sleep much as didn't feel comfortable. Only stayed for 1 night too so the hotel room was a big part of our mini break, left feeling very disheartened after seeing other families in their lovely rooms. Was told there was only executive rooms but I had actually booked an executive and that the hotel was at full capacity however I was able to go on the website and book for the same night so shows there was availability. Received a room rate reduction but still put a dampener on things that the room wasn't as advertised.

Was meant to book a standard room but they upgraded us to the executive room. Decor was outdated and found some hair on floor so the room wasnt cleaned thoroughly. Advertisement such as images can be misleading I booked it on the basis of that however I got something completely different. ALSO booking.com says there is car park available however they charge you £10 a night if you leave the spot it can be taken by someone else at any time.

We booked this very much last minute and didn't know what to expect. A pleasant surprise, fantastic service and a really nice room made it a nice experience. We will definitely come back here, it was a great place to stay and in a great location.

We had just finished a 4 hours journey from up north and at reception politely asked if we could use the toilet before checking in. The older guy at reception looked at us like we were not good enough to be in the hotel and told us Public toilets are what we should head for as the hotel toilets are only for guests and we obviously weren't guests. Well maybe if your staff listened they would know that we were about to check in!!! Secondly one of the main reasons we booked here was the car charger which you advertise as available free of charge. Fail to point out tho that you are allowing non EV cars to park in it so it's not been accessible at all. Would not recommend to anyone!

My fiancé and I stayed at this hotel for a couples night away. On the positive side, location is good, can park on site (at an additional cost), and staff on the day we were leaving were very politely and helpful. After we raised our concerns with our stay (as detailed below) the staff on the second day gave us a discount which was good of them. On the negative side, room was not clean (dirt on windowsills and dust on most surfaces) and very tired in appearance (pealing wallpaper, holes in walls, holes in curtains), my fiancé ordered Prosecco for our room at an additional cost and the glasses had to be re-washed by ourselves, we were let in late to our room which pushed back our whole schedule and no explanation was given to explain the late room by the gentleman at reception, our room safe did not work, and the gentleman manning the reception on arrival showed everyone else to their room aside from ourselves (we feel that this may have been because we asked why our room was not ready on time). We were advised that the hotel will be refurbished in the coming months and so I would return here until it has had a complete face lift.

This was my third stay at this hotel. It's a great base and a bit quieter than the middle of town with the benefit of the Lovely green open space of the Meadows. Staff are friendly, rooms are clean and comfortable, the bar is welcoming. I always find it good value. There are a number of great cafes, shops, bars and restaurants in walking distance. I'll no doubt return.

I had a wonderful time staying at the Best Western Hotel. My room was spacious, the bed was comfy and the room was clean. Breakfast was delicious too! Was only a short walk into the city centre and it had a beautiful park opposite the hotel which it was lovely to walk through. Staf were very friendly and helpful. Will definitely be coming back to stay here!

This was a great 4 days away with my Family! The hotel is in a great location overlooking a beautiful park a bit out of the centre of Edinburgh so not at all noisy. A 15/20 min walk to the centre. There is parking which is great however not loads of spaces so luck of the draw whether you get a space thankfully we were lucky! The Bedrooms were spacious the decor was lovely. It is very reasonably priced for what was a great stay! Would definitely return to this hotel if I was to visit Edinburgh again. The Staff were very professional and Friendly. Thank You for a lovely Stay!!

Had a lovely stay and hotel in great location. Room a little tired in places but hotel being renovated. Bar area needs some improvement as not very cosy to sit in the evening. Would love to come back in the future.

Very friendly hotel, staff were helpful, polite and courteous. Good breakfast and our evening meal was lovely. would stay again but without the car. Parking is a real issue and would be the only reason I'd go somewhere else

Left disappointed and frustrated. Upon arrival at the hotel we were greeted by a full car park. The website states that the hotel provides 23 parking spaces for guests. However the hotel seems to prioritise workers/contractors over their paying guests, as they had taken up 5 of the spaces in the car park. When we asked about other options for parking we were told to try “around the corner by another hotel” or “on the street outside”, which is completely unacceptable as street parking costs £2.70 PER HOUR. I'm thankful to have a rather expensive sports car therefore the complete lack of understanding from the hotel staff left me feeling frustrated. Eventually I was ushered back into the car park by a rather miserable hotel “manager” having waited on the street for about 20 minutes waiting for a space to come available. This wasn't ideal after a 6 hour drive to Edinburgh. I felt like I couldn't even drive my own car around such a beautiful city due to the worry of returning to no spaces to park in. Completely disappointing. The room itself was decent, with a pleasant view of Arthur's Seat. However the bed was uncomfortable and pillows like saggy rocks. The bathroom was on a slant, door didn't stay shut unless slammed, toilet flush didn't work properly unless you applied a rather unreasonable amount of pressure. The room gets rather hot, make sure your room has a fan. We opted out of having the breakfast as the reviews were poor, and the staff weren't particularly welcoming. We ended up going less than 5 minutes walk down the road to “the treehouse cafe” (recommended! And CHEAPER) Members of staff made no effort to make your stay feel worth the money and we were left feeling like dirt on their shoe. Not what I desire as a paying guest.

Delighted with my first stay at this hotel. It will not be my last. Warm, friendly reception staff and most attentive restaurant service. Cannot praise staff at breakfast enough. Prompt and courteous in serving freshly cooked food at table. My room was spotlessly clean, comfortable and quiet. Bruntsfield is a delightful area with a wide range of independent shops and eateries. The Links and Meadows are close by giving access to the Old Town and there is a frequent service of buses to the central area of Princess Street and New Town.

Our stay at the hotel was very comfortable, and pleasant, service was very good, reception staff very helpful, food excellent, could not ask for more, really good value for money. Although not in town centre bus services extremely efficient.

Location opposite green parks is very pleasant, road noise a little high (you need to wrestle with the windows to get them closed). Staff at check-in, restaurant very friendly and chatty. Breakfast quality a bit poor (cheap eggs, sausages). No hot water available in room on morning of departure (8am). Additional cost added to bill that wasn't detailed in confirmation mail from BestWestern - be warned.

We would not be visiting the Hotel again or recommend it due to our experience here. When we went to use the bath we noticed it was quite badly scratched which actually made it look dirty. We spoke to the duty manager at the time who was extremely apologetic and explained it was a known issue and was due to the bath being made of tin. He himself had raised this with his own management but nothing had been done to fix the issue. Unfortunately there was no other family room available but we were offered an alternative room where we could use the bathroom and some money was also taken off the bill. The hotel is apparently going to be refurbished in the next couple of months but we don't believe the room should have been made available to customers until after renovations were complete. Unfortunately we also found the serving staff unwelcoming and at times impatient. Finally, the rooms would benefit from air con though obviously this is only an issue during the summer months.

Spent the weekend here to celebrate our wedding anniversary. The service was amazing, and the team are so attentive and you are never left looking for anything. The breakfast is well worth ordering and a great choice is offered I have absolutely no reservations in recommending this hotel

Checked in, then went out to meet friends and have dinner. On late return we found the toilet wasn't flushing, the mattress was uncomfortable, so we're pillows. No cups or glasses for coffee or water. Noise early morning was loud from general hotel cleaning, garbage truck etc. Room was on front of street.

Spent four nights staying here and the room was very clean and comfortable, staff were friendly and breakfast was enjoyable. Perfect location for exploring the city, a great short stay experience overall

I used to stay at the Bruntsfield regularly. This is my first visit since retirement and it is still the most comfortable and friendly hotel in the City. The rooms are all spacious and comfortable and many are not standard room design and they have a homely feel. This visit was no exception and we were efficiently checked in to a room with a view over the Links. Breakfast is always cooked to order and the staff are happy to cater for all tastes.

Not the best experience. First room we were given we dusty and the bathroom was not very clean. We switched rooms and it was slightly better, but the bathroom was still not very clean, lil moths found on the towels - not ideal. Quite run down and not worth the price in my opinion. Staff were lovely though.

Spent 2 nights and was very pleased with our stay everything was perfect. Unfortunately did not use restaurant so cannot comment on that but think that would be great too. Would definitely stay here again

This was first stop on tour of Scotland and what an excellent choice it was. Staff were excellent and very accommodating from the moment we set foot through the door. As motorcyclists it's nice to know the bike is catered for and this hotel went above and beyond. Down a gated passageway to a rear courtyard (big GS with panniers). Food both at dinner and breakfast were excellent and filling. All the staff both in the restaurant, bar and reception are a credit to the company. Thanks

My mum and I are Bruntsfield locals and before lockdown used to love eating and having a drink in Bisque, their restaurant and bar . I thought I would treat my mum to a post lockdown staycation last night with dinner and breakfast . It was lovely being back and the staff are fantastic, in particular Dougie( barman) and Ian the Manager . I hear the hotel is changing management and do hope they appreciate the amazing staff there that have worked there for years . Thank you for a fantastic stay - we shall be back.

We would like to thank all the hotel staff for helping to make our daughter's wedding an exceptional occasion during what has been a difficult time navigating the restrictions in the pandemic. From our initial contact with Alistair Bruce to working through the fine details with Michael Anthony, the professionalism, attention to detail, care and kindness were exemplary. The ceremony venue, reception venue and hospitality services from all, were fabulous. We also stayed overnight in a beautiful and comfortable room and highly recommend this hotel and staff. Ali & Mike M

Lovely, big room with a very comfortable four-poster bed. Well-appointed bathroom. Excellent breakfast choices - delicious black pudding and haggis. Staff were very friendly and helpful. Great location for the city centre and parks but not noisy.

During a difficult time, the hotel made a memorable wedding day for our son and his bride in an intimate group of just over 30. We were all looked after so well from the moment we arrived. Michael, in particular, was professional in his handling of the day. The food was delicious and the reduced staff were very organised. There was a beer garden that we were able to use with a well run table service in operation. Several of the group stayed overnight and were very pleased with the standard of accommodation and breakfast. The hotel is in a lovely part of Edinburgh overlooking the Bruntsfield Links and a few minutes walk from the city centre.

We stayed as a family of 4 for a funeral and were warmly welcomed for our stay even though the hotel was only open on a very limited basis - with the senior team covering all of the roles. We had a really great room with a super view of the Links and bunk beds for the kids. The beds were very comfortable and the room was clean and warm. The location is great and we look forward to returning in happier times.

I really like staying at the Bruntsfield Hotel in Edinburgh. This was my second stay and the few staff on duty worked tirelessly to ensure the rooms were safe, to provide excellent room service and deliver a tasty breakfast in the morning. Hat's off for doing everything you can. This hotel has a lovely, cosy feel to it. Not far from the popular Morningside and within walking distance of the city centre. My only (very small gripe) is that it is sometimes tricky to park, especially if the hotel is full and functions are taking place. This time, that wasn't a problem. I will definitely be looking to stay here again.

These are obviously difficult times for the hospitality industry, but everything at this hotel points to a team who are doing all they can for their guests and their hotel. The senior management team are working together to cover all the roles, reception, housekeeping, waiting at breakfast, providing room service, and they are doing a great job. We were warmly welcomed, the room was comfortable and the staff couldn't have been more helpful. Parking on site was a real bonus. Well done team!

Staff very courteous, friendly and welcoming. Room very spacious and comfy, with a first class room service. We also included breakfast - this was little slow coming, but this was understandable, given the covid staffing situation at the time. Delicious when it arrived!

2 nights in a 4 poster and it was fantastic. For a small fee you can book in from 11am which makes a difference on such a short Edinburgh break. We thought the breakfast was really good considering all the covid stuff that the staff have to contend with. This is a safe covid hotel and it shows from check in to check out. All the staff were very helpful. We really enjoyed our break and will return again soon. You can park your car at the hotel also. The city centre is a few minutes walk from the hotel

When I arrived the entrance smelt lovely and fresh and had a nice Christmasy feel. The hotel has really reacted well to covid. My room was clean and smelt really fresh and the bed was comfortable. Haven't really got any complaints..only very slight negatives was the water was temperamental as the shower took ages to warm up and then kept going hot and cold. I ordered a sausage sandwich each morning for breakfast which I made clear that I wanted it just on white bread with butter and not toasted but each time I ended up with a toasted sandwich and without butter sometimes but these are just tiny little faults and wouldn't stop me staying here again. The staff were friendly. I liked that the tv controller was in a bag, and so were tea and coffees showing that they were really taking on board covid. Lovely touches with hot chocolate as I don't drink tea or coffee. I would recommend this hotel to anyone,I felt so safe here and it was nice to be in a lovely fresh and clean smelling hotel!!

Great hotel and really attentive and friendly staff, things were a bit strange due to Covid as very few guests but we were really well looked after across the 3 night stay. Hotel just refurbed so really nice lobby and rooms (got a free upgrade due to rewards status many thanks) Really could not fault our stay highly recommended

We only had one night so we upgraded the room which proved to be a good decision. The room was spacious and comfortable with the largest bathroom we've had in an hotel. The bed was very comfortable. We even had two televisions. The staff were very friendly and courteous. The Covid rules were excellent and you could see that they were adhered to and taken seriously. We had dinner in the hotel which was most enjoyable and breakfast the next morning was very good....especially generous with the toast which pleased me. I would rebook for the breakfast alone! We also attended a funeral wake in the hotel which was very well done. Covid rules applied. Extremely well thought out and handled with great understanding and care. The situation of the hotel is excellent...opposite the Links so we had a really nice walk in the morning admiring the autumn colours. If anyone ever asks where they should stay in Edinburgh the Bruntsfield Hotel will be top of my list.

The Bruntsfield Hotel is perfectly situated to allow easy access to all of Edinburgh. We particularly enjoyed being so close to the Meadows allowing for a lovely start in the mornings. Staff were all friendly and the breakfast was wonderful. I have stayed in several hotels in Edinburgh and this is the best of them!

We arrived at the hotel earlier than planned and as we had already checked in online every thing was ready and waiting for us. The hotel have done a good job around the social distancing insisting that face coverings are worn in all communal areas and screens up in the bar areas. We were given room 231, which is located on the 2nd floor. The room was very clean and of a really good size. The bed was really soft and comfortable, which aided a good nights sleep. The bathroom was pretty massive as well. The shower was ok, but the pressure wasn't that great. Our room had a great view of the castle. I would certain look at staying at this hotel next time I am in the area.

I just stayed here one night while visiting the city for a dental appointment. It was my first overnight stay since the start of Covid so didn't know what to expect. From the moment I arrived I felt safe. I got a lovely warm welcome with Andrew. There were screens up at reception and hand gel. In the room (number 6, really beautiful, room at the front of the hotel),lots of covid measures were taken. All sanitized items were sealed in bags and labelled (hand sets etc). Antibac wipes were provided too. The cups were throw away ones, rather than reusable. I ate in the restaurant for my evening meal. Again, everything really well done. People very well spaced out. After guests left, all table/chair etc were thoroughly cleaned with disinfectant. Michael was running the restaurant, he was very friendly and welcoming. The food was good. Obviously because of the situation, there was a limited menu, but the food was good. There was no alcohol served due to the government restrictions, but it didn't matter. Check out (didn't get the lady who served me's name) was lovely. They kept my case for a few hours while I did some shopping. My advice to other travellers thinking of booking this hotel - book it! It is a safe and clean, and beautifully decorated hotel. The staff are wonderful, even though now times are exceptionally hard for hospitality. It is in a great part of city close to the centre.

This is a really nice hotel. It is really nicely situated opposite the Links ( a park area) and on the main street in Bruntsfield with great coffee shops and bars literally minutes walk. The rooms are not ultra modern but very pleasant and spotlessly clean. The lobby and reception and bar have been renovated and are quite stylish. We will definitely stay again.

This hotel is situated in a lovely area of Edinburgh. It is close by to dozens of lovely shops, cafes and restaurants, and we spent a whole day browsing up one side all the way to Morningside and back down the other, stopping for coffee and cakes, a pre-lunch drink and then lunch along the way. The other direction and you are soon amongst the tourist sites. The hotel check in was friendly and quick. Our room was very clean and had all the facilities needed for a 3 night stay. The furniture was slightly dated but that didn't bother us. There was a huge bathroom. A good size TV was wall mounted. We enjoyed our breakfast every day - who can resist a cooked breakfast when you are on holiday ! It was delicious. They are doing a great job given the current limitations on hospitality provisions. The staff were all very friendly. We are returning for another stay soon .

Stayed at the Bruntsfield hotel for business, two night stay and excellent as usual, even during this very difficult time for hospitality the staff were excellent, my accommodation was fully sanitised and the hotel was spotless, parking on the hotel ground close to the city allowed me the flexibility to enjoy an evening walk. Thank you and am looking forward to booking again during my next trip to Edinburgh.

Staff had arranged special locked parking for our motorbikes. Michael and the staff were amazing and couldn't do enough to make our two night stay good. Always available to unlock parking as and when we needed it.Excellent service Staff and guests all adhering to Covid guidelines everyone helpful and cheerful. We will be back Thank you

Have stayed several times at this hotel and always been 100% happy with the hotel, services and staff. When ever staying in Edinburgh, this is the first hotel I look at for a room. Thank you to Bruntsfield Hotel.

Very good location, few bus stops from city centre, free parking. This was our third stay for Christmas Market and definitely will not be the last one. Lovely staff, very tasty breakfast. Nothing to complain about.

This hotel ticks all the right Covid boxes in terms of safety. We stayed Fri & Sat 11th Sept in a 4 poster room with breakfast. Breakfast was really good and had everything you could possibly want all served at your table and cooked fresh. The staff were all helpful and there for you when you needed them. I can't understand some of the negative comments on here from others as in times like these you have to make allowances for some thing such as not having your room cleaned etc.A great old lady of an hotel and we enjoyed or stay throughout. Being able to park your car in Edinburgh at the hotel is also a plus. We will definitely return and felt the price we paid was great value when you take into account that it included our breakfast.

Stayed for two nights whilst we help move our son into a flat for university. We had two executive doubles with breakfast included , which were spacious and clean . Staff polite and helpful, especially when we asked for toilet roll as none in the bathroom on our arrival . Room was quiet, (142),an occasional noise from the corridor , otherwise it was peaceful . Breakfast was average , disappointed with sausages and mushrooms, otherwise the fresh fruit both mornings was lovely . Managed to get parking on both nights too. Overall we enjoyed our stay, will certainly be back as our son stays very near.

Stayed in an executive twin, a large room if rather old fashioned furniture and decor. However it was very quiet at the rear of the hotel, and bathroom looked more recently refurbished than room. Very comfortable beds, nice crisp white bed linen. Door had sticker seal to show no one had been in since it was cleaned. A pity about the hair in the bath. Otherwise very clean. Paper cups provided for tea/coffee and only two supplied even though we were there for two days. Had to ask at reception for more, and for some coffee as only decaffeinated in room. Also had to ask for more milk. We didn't have breakfast and restaurant was not open in evening. Such a shame as all other restaurants in area were very busy. The bar was open but empty, not doubt because everyone staying had to go elsewhere to eat. Should have taken advantage of the Eat Out to Help Out, and many places nearby have extended their offer. Very nice staff, friendly and helpful. I lived in this area many years ago, so this is why I chose the hotel for its location. Walkable to Old Town and Princes Street, although the buses are plentiful and cheap. Lovely cafes and restaurants nearby.

Everything was perfect. The hotel was very clean and spacious and comfortable. Staff were lovely and accommodating. We had breakfast included in our stay which was delicious with plenty of choice. Will definitely stay again next time I visit Edinburgh.

We have just arrived back from a 5-day trip to Edinburgh, staying at the Bruntsfield Best Western Plus. This is a fabulous hotel which, even with the excellently managed constraints of Covid-19, retains its class. Spotlessly clean, attentive and well trained staff and superb hot breakfasts in a welcoming Scottish tradition. We arrived on a Sunday afternoon when you might expect to find a lull, but after parking our hire car in one of the hotel spaces we were shown our room with the minimum of fuss. We decided to take up the offer of an upgrade to a superior room. An understatement as it was actually a suite. 10 foot high curtains, dual aspect, separate dressing room area with desk etc, tasteful furnishings, giant bathroom with double shower and a double bath, smart tv, huge queen-size bed, robes and slippers etc. These are difficult times for hotels and if this excellent level of customer service is conducted during a pandemic, then normal service would allow the hotel even more opportunity to impress. The food is top notch, freshly cooked to order, quality ingredients, served piping hot with a smile. We met Alastair Bruce, the general manager - now there is a professional hotelier if ever we saw one - the staff clearly respect him and he certainly respects them. Big shout out to Angela on the desk and the lively, lovely lady who runs breakfasts. Loved Edinburgh, but equally loved the hotel. 10/10 and thanks to everyone

Having stayed here before we booked the hotel pre-covid to attend an event that was cancelled. We therefore paid top price. Our preference would have been to cancel the booking and reschedule for a longer stay at a later date but the hotel were within their rights not to agree . We therefore went for a short break. The executive room was adequate, and clean but the room was both warm and noisy in the early morning as refuse collection took place outside our window. There was no room service due to Covid, which we accept but it would have been nice to have been informed of this at check in. The hotel wi-fi did not work on the day of our arrival but worked satisfactorily on the subsequent two days Breakfast was poor. We were given the choice of two times. 8 am or 9:30 neither of which would have have been our first choice. From the breakfast menu the fruit bowl and fruit salad turned out to be the same thing. A plastic wrapped dish of prepackaged tasteless essentially tinned fruit. The granola my wife ordered appeared to be crumbled granola bars and was very poor. she could not eat it. Bread / toast was of cheap supermarket quality. Coffee was not very hot. The cooked breakfast was better but my fried egg was over-cooked and the tomato was undercooked. For a hotel of this quality some fresh fruit would have been expected. I have eaten better breakfasts at motorway service stations. For the record we were never asked whether we enjoyed our stay by the receptionist but I have filled in a subsequent marketing questionnaire by the hotel. The hotel location is good but we are unlikely to choose to stay here or any Best Western hotel again

We stayed here recently for three nights. We had a large room which for what we paid was excellent value. Staff on reception were not friendly and not helpful. Had to ask for an additional toilet roll as only half left in the room and it seemed to be an issue to give us another one. Also seemed unwilling to restock tea and coffee for the room. We requested a cot and on arrival was told we could have one as it was wood and not cv complaint. We eventually received one but the chap on reception was difficult and awkward to deal with. I thought the room was clean but decor is tired and needs some attention. Overall ok stay but don't think I would recommend to friends.

Stayed with husband and three grown up children for three nights. First impressions, very friendly staff and covid safe. Rooms were clean, comfy and spacious. One of our rooms was very large with a small off room and a massive bed, bath and separate walk in shower. There is a nice bar open in the evening but not for food, which was fine for us. We had a drink there before heading into the city centre, either a 20 min walk or a short bus ride. The number 11 bus runs every 10 minutes from just outside. Breakfast was very good every day and plentiful for our hungry teenage boys. The chap who served us in the bar in the evening deserves a mention, he was particularly friendly and welcoming. Would definitely recommend as a base for exploring Edinburgh.

I can't mark down to covid . The hotel was clean and rooms large . The staff were friendly and the hotel is in a nice location with a park opposite. The rooms were thoroughly cleaned and not entered again unless we requested . The only thing I would say is the hotel served a delicious cooked breakfast but the restaurant was not open in the evening so the bar was empty . I think they missed a trick as all the local restaurants were full in a relaxed way

This is a very comfortable and convenient place to stay. Great staff, great breakfast and lovely location. Within walking distance of major attractions and lots of good restaurant options close by. Highly recommend!

A great hotel in an ideal location, close to everything but next to the park so a little quieter. A big selling point is the car park, which costs only £10 for the night. The room was well equipped, comfortable and clean. Cannot fault the staff, who were very friendly and nothing was too much trouble. Would really recommend this hotel.

I was absolutely delighted with the service, we got an upgrade on arrival as it was my partners birthday and the staff remembered from my correspondence, the room has huge and spotless. Had a delicious breakfast which set us up for our long journey home. The staff were so nice and were very helpful.

Lovely room with excellent facilities. Superior double room. Very comfortable king sized bed. Quiet room. Bathroom was spacious and very well equipped. Hotel was in an excellent location for local restaurants and bars. Would definitely visit again

Lovely personable staff who will go the extra mile for you, decent rooms and an excellent location allowing you to walk into the centre or up the road to Morningside for the restaurants and bars there.

We return here every year, love the location, shops all around and beautiful park straight across from hotel. The Superior suite is worth booking for the extra space, large table and luxuriously comfortable 'Kingsize' + bed. The staff were very accomodationg considering the circumstances which can't be easy at this present time. Breakfast was continental but ample.. Look forward to returning next year!

We were there three nights and had really great stay.Room had big old four poster bed which was very comfortable. Staff low key but just very friendly. Room service excellent and not too expensive. Great experience all round.

This isn't a flashy or boutique hotel- but it's a very attractive and comfortable hotel to stay in. Large rooms, comfortable beds, efficient and friendly staff and well thought out. We had everything we needed. Very reasonable price in a good location. The breakfast was everything you needed with a nice garden view. Minor niggles in the room - but nothing that would prevent me coming again. I definately would book again. Really enjoyed our stay here.

Can't fault the hotel or its staff. The local area is vibrant with great places to eat drink and shop, or it's a twenty minute walk or a short cab ride into the city centre.Great shortbread on reception too.

Beautiful Hotel, excellent service, delicious food. Opposite a Park. Perfect for me. Suitable for Business Travellers and Families too, or just the two of you. Everyone who serve you, serves you with a smile, is helpful and goes above and beyond.

The location is excellent, the prices are reasonable and breakfast menu is very good, so the hotel definitely has what you need. Especially as the rooms are quiet too. We had a lovely stay and can warmly recommend the hotel to others.

The manegment at this hotel are not very nice. I also advise anyone not to use BOOKING.COM as this caused me a lot of problems with this hotel. Due to my husband having an illness related to a heart condition I was not allowed to make changes to my booking. I lost quite a lot of money and it spoiled my trip to Edinborough. I will not grace the door of this place ever again.

Nicely appointed rooms which include an iHome with two USB ports and a wireless charging port on top. Room was clean and bathroom was well maintained. Front desk staff were friendly and efficient. Quiet surroundings as the hotel is away from the royal mile, but only a 20 minute walk to get there. Would definitely recommend!

Visited here on a hen party Kiki was our master class host and what a fab job she did!! Getting a sele tion to chose from for your cocktail and the buffet food served afterwards was 1st class plenty to soak up the alcohol after the masterclasses. Will def recommend in the future

Just back from my daughter's wedding at the Bruntsfield Hotel, Edinburgh and if you are looking for a venue don't hesitate to book this one. The hotel is beautiful, the food is delicious, the rooms cosy and comfortable with a choice of pillows, the staff are AMAZING and all at quite an affordable price. I will certainly be visiting again just for the experience at every opportunity.

Have stayed several times at this hotel and always been 100% happy with the hotel, services and staff. When ever staying in Edinburgh, this is the first hotel I look at for a room. Thank you to Bruntsfield Hotel.

Bruntsfield Hotel is super convenient for Edinburgh city. Own car park, really clean and decent sized rooms with a superb breakfast. This hotel is so reasonably priced and could be the bargain accommodation of the city, certainly if you are driving and need to park.

Having stayed at this hotel on several occasions we are always drawn back to it for its location, standard of service and comfy rooms. The hotel is great for sightseeing with public transport easily accessible. Definitely recommend!

Stayed here one night in January while working in Edinburgh. I used to live in this part of Edinburgh as a student 40 odd years ago and there was a little snug bar at the side that was our local. It's long gone, but the hotel itself, which I'd never stayed in before, seems to have gone from strength to strength. Nothing not to like about this stay for me. I was given a large room with period features at the front, with a big three part window looking over Bruntsfield Links. The would have been great but unfortunately it was dark all the time I was there. There was another room attached with bunk beds and a second TV, wardrobe and the dreaded trouser press and off it was the en-suite bathroom. This would obviously be great as a family room. The room itself was great, plenty of space for a massive bed, desk and chair and couple of bucket seats and a coffee table. There was also everything you would need including a hairdryer and an ironing board and table in case you don't trust that trouser press... The double glazing and heavy curtains meant there was little traffic noise and I slept reasonably well. Ate in the Bisque bar in the evening and found the service good and the food decent and reasonably priced. There's also plenty of different types of restaurant in the immediate area. Breakfast was also good with the usual buffet and the usual cooked options. No smoked haddock and poached egg which is my personal favourite, but plenty of other choices so can't complain. Staff that I met were all great. For anyone that doesn't know Edinburgh, Bruntsfield is a great area to stay in. It's trendy and elegant and has its own community feel, with great shops, restaurants and pubs and some great open space in the Links and nearby Meadows. It's also great for the city centre with plenty of good bus services, though you can walk to the city centre in maybe about 25 minutes and Haymarket station in about 20. Overall, really enjoyed my short stay and would return without hesitation.

Helpful and patient staff. Arrived without reservation and was given a newly refurbished room at a good price. They also allowed us to keep our car in the car park for the day. Very happy with our stay, would recommend to anyone.

Very comfortable hotel in a quiet and elegant part of the city. Exec Room was large and comfortable, bed was excellent, very good shower. Restaurant food was excellent with very friendly staff and breakfast choice was massive. We thought it was good value for money. Not posh but very comfortable feel to it. Room was very warm so we had to turn the heater off and open the windows to make it more comfortable even in January as it was mild weather. No air con so might be hot in summer so they provide fans. The location is 20 mins walk to the city so not too far and close to the The Meadows park. Bruntsfield Place itself has plenty of restaurants and bars and local shops which was a nice option in the evening. Within 10 mins walk there are bistros, Italian, European, Chinese, Indian restaurants walking away from the city centre.

This was our 2nd stay at this hotel. Although it is listed as a city centre hotel, it is just slightly outside what I would term as city centre. Parking is a bit tight, and that is about the only down side to this hotel. The staff are great, cleanliness is excellent, the rooms comfortable and well equipped, and the Full Scottish Breakfast is terrific! We stayed in a Superior Room on a bed and breakfast basis, and will obviously consider using the hotel again next time we visit Edinburgh!

We stayed here as a group of 6 friends to celebrate hogmanay. The hotel is around a 20 minute walk from Edinburgh Old Town, and it is a lovely stroll. The room was clean and the bed comfortable. We also had a lovely view of the city from our room The bathrooms probably need an upgrade. The shower was an 'in the bath' shower, with the shower head at a fixed point, which meant you have to stand almost on top of the taps to wash. The water temperature was very erratic and frequently went from boiling hot to freezing cold. The room could have benefitted from a mini bar and room service Breakfast wasn't included but we did eat once at the hotel and it was perfectly adequate. Not sure if I would recommend this hotel or return. Although we did have an excellent time in Edinburgh celebrating hogmanay.

Stayed at this hotel many times as my daughter is at Edinburgh University and always found it good and a handy location for me We booked a 2 night stay for New Year and even with a free upgrade I thought it was expensive, although everywhere in Edinburgh is expensive for new years eve

Dirty bedding, broken radiator & broken toilet seat! Was told by assistant manager the manager would compensate. Never heard anything again? Told receptionist when we left were asked to leave email and number and still never heard anything. We were really looking forward to staying here and were let down. Not even an apology.

Very pleasent stay to an affordable prize. I stayed for two days and everything was perfect. In the evening I ate delicious food in the basement lounge where I also could use an excellent WIFI connection.

My wife and I stayed at the Bruntsfield Hotel for a 3 night break just before Christmas. I had stayed at this hotel previously when travelling on business, but it was my first trip with my wife to Edinburgh. The room, the service and the location of the hotel was excellent and we had a thoroughly enjoyable stay. We would definitely consider staying at the Bruntsfield Hotel again if we came to Edinburgh in the future.

My room was very large but outdated. The windows are not double glazed so if you are facing the street, you can hear the traffic until wee hours of the night and also starting very early in the morning. Breakfast was the highlight of my stay.

From arrival to departure the staff were extremely helpful. The parking facilities are excellent and part of the deal , which is a great saving in Edinburgh.I regularly get upgraded and the freshly cooked breakfast in the morning is always a treat.

We only visited for one night. The room was clean and well kept. We didn't spend much time in the room but can say the staff are really friendly and helpful. The hotel is well located for exploring the city.

Very disappointed with the vegetarian option. Prawn cocktail served in a knickerbocker glory glass so sauce all at bottom. Veggie Wellington looked liked a steak bake from Greggs smeared in mint sauce and couldnt cut it!! Orange n chocolate mouse was like eating the skin of an orange very bitter Like last year I had to ask twice if they were serving tea and colleague had to ask them to bring out the mince pies, half an hour after tea and coffee was served. Disappointed as we were there last year and it was okay Ps. Are your bar staff asked to ask if you want doubles every-time you venture to the bar?

Second visit in a month after having a less than perfect stay last time, i was however willing to give a second chance as previous visits have been fine. Big mistake. Currently sitting here at midnight unable to sleep due to function directly below me, not a single word of warning from reception staff on booking in, had i been given warning i would have asked for room change, had this not been an option then i would have simply moved hotels. I appreciate that hotels generate large income in festive season but it appears this overides the need to give paying guests a good nights sleep which is the reason i am in a hotel room. General Manager indicated that he would seek me out on this visit to discuss problems from last visit, not a sight of him. I spend large ammounts of hard earned money staying in Best Western, no longer. Makes a mockery of awarding Diamond Select as a valued customer. I would point out that young barman was a pleasure to deal with.

Though we've visited Edinburgh many times Over the years my husband and i had never Been to the Bruntsfield area before.The best western Bruntsfield was recommended by my son and we Were not disappointed.The hotel has a pleasant exterior And the lobby is smart and welcoming We found the staff Very pleasant and helpful too.Our room was spacious And smart ,and on the ground floor which was appreciated as My husband has poor mobility.We took a taxi into the city But it is only a 15 minute walk for the able bodied We also explored the bruntsfield and Morningside areas Which have some lovely independent shops.All in all A very pleasant trip .Highly recommended

Often passed on frequent Edinburgh visits but treated ourselves to 3 nights. Only chose breakfast on final morning. Big mistake! Great value at £10pp. Lovely tastefully decorated spacious room. Wide range of food. Piping hot coffee, fresh bread from the oven and best haggis tasted to date. Service very friendly and the lady i/c, without prompting, brought over the toast when the first batch was exhausted. Our standard room was also spacious. Good range of toiletries. Very quiet despite overlooking road by The Meadows and extremely comfortable mattress. A defective table lamp was speedily replaced and the large tv and comfortable chairs allow full relaxation. Also a bath. All staff both friendly and very helpful. On deals this hotel is great value

Very good location, few bus stops from city centre, free parking. This was our third stay for Christmas Market and definitely will not be the last one. Lovely staff, very tasty breakfast. Nothing to complain about.

We arrived on Tuesday 19th November to a full car park and nowhere to park. We went and asked at reception and were told that just outside the hotel we could park for free from 6.30pm - 8.00am the next day, which was great for us. Check in for both of us was simple and within a few minutes were in our rooms. We ventured into the city centre in the evening and to the xmas markets, which took us about 15 minutes and was a nice easy stroll. The rooms were large, had tea/coffee facilities, safe, toiletries, tv and plenty of towels. Bed was comfortable and slept well til 4am when I was woken by traffic noise (was at the front of the hotel). We had breakfast, which was cooked to order and helped ourselves to the continental selection. Good quality cooked breakfast, which wasn't too over facing and set us up for the morning. Check out only took a minute, professional and friendly staff and as it was just starting to come light, had a lovely view over the park.

Good modern room on first floor, everything in room that was needed. Good quality food as well, nice bar downstairs. Quick check in and out, car park small but managed to find a space so happy, buses on doorstep and taxi easy to get outside main door. Would return

Stayed for three nights in November and loved the hotel. All of the staff members whom we dealt with were friendly and helpful especially the lady who was on the reception desk (I didn't catch her name). We had arrived early, before our room was ready (room 213) however she took all our details, issued me with the carpark permit - yes we managed to get a space - and we went for a coffee whilst we waited on the room being serviced. The room was big and spacious and we had no complaints. Bed was very comfortable and we both slept well. One thing that other hotels could learn from here is - a free safe !!! Most hotels charge extra for an “in room safe” but this one was included as part of the tariff. We stayed bed and breakfast but didn't try the restaurant in the evening, maybe next time. Breakfast was plentiful and well presented with the hot breakfast “cooked to order” and brought to the table. Delicious !!! Approximately 20 minutes walk took you to the foot of Princess Street so the hotel is not too far away from the biz. On one occasion we came back through the parks - I bet it's lovely in the summer. Whilst in town we saw the Christmas lights being switched on (with Santa's sleigh high above the crowds) and also the opening of the Christmas markets. Looking forward to returning sometime in the future !!!!

Great hotel, slightly out of the centre but we quite like that. Lovely staff, great bar & breakfast is excellent. Car park is small & tight but we've always found a space. We were delayed leaving this year as we found ourselves blocked in & had to wait for the culprit to return to move his truck. Also, we had no hot water one morning as one of the boilers failed, it was fixed within a couple of hours so only a slight inconvenience

We visited this hotel for a short stay in Edinburgh. This hotel was attractive as it said free parking. On arrival at 11.30am we discovered there were about 20 spaces which were all full so had to park in a multi story which was half a mile away which was disapointing. The staff were very polite and helpful and the hotel overall appeared clean and well kept. Our room was rather dated but was large and had a great view of the castle. I would concider this hotel again but may look for one a little closer to the centre without a car park as we couldnt park near the hotel anyway.

I've stayed in a number of hotels in Edinburgh, including a couple of 5 star properties. While the Bruntsfield is not a 5 star hotel – no turndown service, no chocolates on the pillows, no concierge on duty, etc. – I found this hotel to be a very attractive property. The rooms were large and modern and the bathrooms were completely up-to-date with contemporary plumbing. The staff were friendly and helpful and the location, while not in the city center, is in convenient walking distance of Princes Street, with many local merchants on the streets nearby. On my last night I had dinner at the hotel and found the food to be surprisingly good, at a very reasonable price. All in all, I enjoyed my stay at the Bruntsfield and will stay there on my next trip to Edinburgh.

Stayed for 3nights for my daughters graduation at the cutlers hall, which was a 10 min walk away. Rooms clean and warm, even though no heating apparent. Bathroom and shower ok, although the bath had a fair bit of flex in it when having a shower.All in all a pleasant stay, breakfast was excellent and the selection was good. Would stay again, well placed for walking distance to the attractions.

A very welcoming,friendly and efficiently run hotel , situated just outside the town centre ,plenty of buses run from outside the hotel if you don't fancy the love!y 15 min walk through the park . Will most definitely stay again when visiting Edinburgh.

We stayed for one week in October 2019 and give a strong recommendation for these reasons: 1)Location - quieter than the castle area yet quick to get there by convenient bus or walk, also preferred the large park across the street 2)Building- very nice room with space and excellent bathroom layout, comfortable king bed 3)People- spoke with the front desk times for good tourist ideas, very helpful, and arranged for cab to return back to airport at 3AM. Remember if paying with any cash you need to do it the night before, and NO issues paying with credit card any time. We knew the process so worked great. 4)Excellent restaurant as we paid a fair price for breakfast inclusion and it was excellent with made to order and buffet. We also ate dinner there twice- best salmon I have likely had in my life based on the prep and side dishes, so thats why we ate there multiple times. Staff was very good with help and proper courtesy- very easy to talk with and the general manager even made the time to talk with us and was cordial and professional. A final comment on location- using the bus or a longer walk it was easy to get to the train station for two day trips and Highland bus tour area. Would recommend returning again this hotel- the taxi ride to and from the airport were reasonable time and again we liked not being in the very busiest area of the city

Just back from 2 night stay. Got a lovely room for a very reasonable price with breakfast. Very quiet at night, slept really well. Room was great, very clean with everything you could need. Staff from reception through to resteraunt are extremely friendly and helpful. Breakfast was excellent with a great selection. Could not fault this place, we will go back!

We spent 4 nights at this fabulous hotel for a winter break and to celebrate my wife's birthday. From our arrival to checking out our stay was perfect. All the staff were friendly and our room was immaculate. The personal touch was greatly appreciated with a birthday card for my wife. We had breakfast every morning which was perfectly cooked. We also had dinner on two nights which was delicious. A nice walk into the city across the park with the autumn colours still evident took between 20 -25 minutes. Edinburgh is such a beautiful city which we have only started to explore. When we return we will certainly love to stay here again.

The hotel is in a very leafy part of Edinburgh, very scenic and across the road from the park. The car park is very cramped and the spaces are small, so just be warned. We were lucky on arrival and managed to grab the last parking spot, so it could be an issue for some? I had booked an Executive Double for a wee treat and the first room we were offered 335, we had to refuse as it smelt terribly of damp, with black mould growing round the window frame. This room should never have been offered to guests, hopefully it has now been rectified and cleaned. They had left the window open in an attempt to get rid of the smell, all to no avail. It was very shabby round the edges, dirty wallpaper and had a very tatty, worn out sofa in the room, that had seen much better days. I immediately went to reception to ask that we moved rooms. The young man on reception was very obliging, he never moaned, just found us another Executive Double to move to. It was so much fresher and cleaner, room no. 35. Breakfast was very good indeed. You have a help yourself selection and you can also pick from a long list of items from the menu, where your breakfast is cooked to order. All the staff we encountered were very friendly and attentive. Good to be a Best Western member as you get a small discount. It is about a 20 mins stroll into the city centre.

I booked this hotel for my mums 80th birthday, from the first phone call to check if they had a room which would suit my mums mobility needs, to the fantastic breakfast -including options for gluten free and vegan, the staff made sure we had everything we needed. The room was spacious and spotless, with a huge bathroom. We both slept really well, the breakfast buffet and hot options were extensive and would suit every need. We were able to leave our bags following checkout, until we needed to collect them before our train departed. I can't praise the staff highly enough, the reception staff in particular were friendly, professional and went out of their way to make us feel special. All in all it was a wonderful birthday experience for my mum, and we can't wait to return!