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Best Western Plus Hotel Maple Leaf, Dhaka

4.5/5  - basé sur 235 notations.
Plot: 1/B, Road: 01, Sector: 01, Uttara, 1230, Dhaka, Bangladesh - See map
Best Western Plus Maple Leaf - ็Hotel Building The Best Western Plus Maple Leaf is ideally located in the center of Dhaka. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Relax and unwind at the Best Western Plus Maple Leaf, a newly-built hotel located just minutes from Bangladesh’s main international gateway, Hazrat Shahjalal International Airport. Also having unsurpassed transport links, we are also located just steps away from South Asia’s largest shopping mall, restaurants, banks, multinational company offices and diplomatic zones, while the Army Golf club is just a five minute drive from the hotel. Offering contemporary accommodation for the 21st Century traveler, our 50 spacious rooms and suites offer an array of modern amenities, including large work spaces, LED lighting, complimentary Wi-Fi and a signature bed to guarantee a good night’s sleep. Facilities including a bar, spa and gym ensure you will leave our hotel rested, revitalized and energized. Enjoy your stay!

Best Western Plus

Hotel Maple Leaf

LABEL_ITINERAIRE

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 236 guest reviews
NOTE ISSUED
Excellent
147
Very Good
76
Average
10
Poor
0
Terrible
3
REFER TO NOTICE
Business Business
172
Couples Couples
15
Family Family
22
Friends getaway Friends getaway
10
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The best hotel for access to the airport"

5
16/11/2018

Dhaka`s traffic problems are legendary and so being able to leave the airport and be seated comfortably in the hotel enjoying a very good cup of coffee in under 20 minutes was fantastic! First class hotel pick up service. Friendly and efficient reception staff, perfect coffee and excellent restaurant serving international, Bangladeshi and Thai dishes. Our room was clean and quiet, with a good shower in the bathroom. I contacted the hotel via email before our trip and was delighted to be offered a very attractive room rate - considerably less than the comparison sites. 100% recommend this hotel

"Very nice hotel"

4
08/11/2018

The hotel is very near to the Dhaka international airport and convenient for short stay in Dhaka. The staff members are very professional, courteous and helpful. The room is clean and comfortable, but very small. The breakfast offering is very nice. Overall a very good business hotel. Mohammed USA

"Ticks all the boxes"

5
08/11/2018

We are here on business and we came to stay at this hotel because it's close to the airport. It really ticks all the boxes. There is a cafe and 2 restaurants, a spa and gym. The staff are so friendly and attentive to all our needs. Jasmine, in the cafe, is very cheerful and is fantastic at making a great coffee and they have a delicious cake selection made on site. The restaurants offer a large selection of food, not just local and it is delicious. I thank all the management and staff for making us feel so welcome.

"Transit hotel in Dhaka"

5
07/11/2018

The staff at the Best Western Maple Leaf were fantastic, the driver was waiting for me before I had even cleared customs and check in was flawless. I only stayed one night but would highly recommend for any duration of stay. When transiting on my return leg I originally intended to stay at the airport but I rang the hotel and within 10 minutes a driver had collected me and they accommodated me for a 10 hour transit. Fantastic service all round that was much appreciated.

"Pleasant stay!"

4
30/10/2018

Very nice and confortable hotel, the staff is very attentive and the food is very good and diverse from sweats, fresh fuit, traditional and international. It was a pleasure staying and being like home

"Mr"

5
18/10/2018

Perfect rooms, very kind stuff. Definitely will see you soon again. Thanks for a great stay. I enjoyed the rooftop restaurant and also the (Small - but totaly sufficiently) gym got new equipment. Spent today 5 hours in the lobby as waited for some samples - very relaxed place to be.

"Muhammad Ashraful Quaded"

4
16/10/2018

Visited the rooftop restaurant on the 10th floor with few friends. Basically it's a grill house restaurant. We enjoyed the evening with delicious food and service. The cozy environment inside was lovely and pleasant. The menu card has versatility for people with varied taste. Thanks to the management. Keep it up.

"Very friendly staff"

4
09/10/2018

I was very happy to meet friendly staff at the hotel who had recognised me from my stay the previous year. In particular Shaheer was very helpful. I would recommend you always check out booking.com before booking as it was significantly cheaper than booking directly with the hotel

"Wonderfull"

5
26/09/2018

Hotel is great, location, service, room and specially the restaurant & breakfast! The manager of the restaurante is very kindly and helpfull. There was a bit of smoke smell on the non-smoking room, but not that bad. For sure it is not hotel's fall, it might have come from a stupid person which doesn't respect the law. Congrats guys!

"Ottimo hotel"

5
24/09/2018

I've been in this hotel two time for a total of 5 weeks. Cleaning room service excellent. External security always present. Good Wi-Fi. The personal is professional and always to your service. The international food is good, especially the charcoal restaurant at the last floor. A special thanks for the professionality for my 5 weeks staying to Zahid, Samiul, Chingsui and all the staff.

"?nternational Quality "

5
07/09/2018

Best price Best Quality Best location. 2 minutes from the airport. safe. the quality of the food is very good especially the breakfasts.room service good and fast. reception is open 24/7.you can even go on foot even if the airport shuttle service is not a very good thing.

"An amazing experience and quality services from each of the hotel staff"

5
07/09/2018

This hotel is truly amazing and very comfortable. Their staff from reception to room service to house keeping to cafeteria on level 2 are just very kind and always ready to provide to serve the hotel guests at anytime. In addition, each of the staff at the cafeteria on level 2 always asked what does their guests would like to drink and always offer to bring food to the table even without asking any of them to do so. Overall, this hotel is truly awesome and i definitely going to stay here whenever i come back to dhaka

"Best coat benefit"

5
05/09/2018

Superb accommodation near dhaka international airport , nice room plus living room, bath, 2 tvs , fast wifi. Fair tariff , excelente cost benefit convenience . Good restaurants, grill on top floor with good prices comparing to other places. Delicious ceasar salad served by Zahid, great services.

"Mr. "

5
05/09/2018

This BW has awesome food. The hotel looks small but rooms are large and spacious. Highly recommend this to anyone wanting to stay near airport. Staff are very helpful and accommodating. If one is only travelling with a back pack or small suitcase - you could very comfortably walk to the airport.

"review"

5
02/09/2018

The rooftop BBQ restaurant food & service was great with an amazing view of the Runway. We had a very pleasant dinner here service quality was up to mark. All of the staffs were polite and smiley. I would definitely recommend this restaurant to my well known and colleagues.

"Great hotel, close to the airport"

5
27/08/2018

Highly recommend this clean, modern and convenient hotel, run by professional and friendly staff. We had a long transit, so rather than wait at the airport, contacted the hotel and they sent a car to collect us. We had lunch in the restaurant which had a range of different cuisines on offer. We happened to be there during the student protests, and the staff managed the situation brilliantly, ensuring the safety of guests, and getting us back to the airport. Thank you to all at the Best Western Plus Maple Leaf.

"Very Convenient"

5
25/08/2018

Normally I do stay at Sonargoan Hotel. This is first time I stayed here at Best Western Maple Leaf. It is very clean. Food is good. And hospitality is excellent. Location is very close to airport. Going to city is not a big deal with UBAR.

"Great Hotel by the Airport"

5
13/08/2018

Perfect spot if you want to stay by the airport. The staff were all very friendly and welcoming, especially Tuhin, Roy and Zahid at reception. They arranged a car to the airport and were generally very helpful with everything I needed. Rooms were nice and the hot waterfall shower felt great.

"Best Western Plus Maple Leaf - Best in Dhaka"

5
13/08/2018

I stayed for 6 nights at this hotel and it was a pleasant surprise. From the moment i checked in, to when i checked out, the hotel, all the staff from Front Desk to Housekeeping staff were all excellent. Breakfast at Tarragon restaurant on 2nd floor was very good, nice spread to cater to all tastes and staff were courteous & very friendly. I've stayed at many other of the more expensive chains in Dhaka before, but would place the Maple Leaf at the top of my list and would recommend to all.

"Great overnight hotel"

5
11/08/2018

Stay here when travelling though Dhaka. Very clsoe to airport - and you get a pick-up/drop-off. Staff very friendly - and if you travel regularly - remember you and your preferences. Hotel is clean, tidy and well maintained. Food excellent and they have two restaurants and a coffee shop. Not tried the rooftop terrace yet but the second floor restaurant has an excellent buffet or a la carte. Would recommend for travellers wishing to stay for a night. Not left the hotel so cannot comment on surrounding area/facilities.

"THE BEST OF DHAKA"

4
10/08/2018

There's always something special happening in the heart of Dhaka City. Whether you're planning a business trip, romantic weekend or family vacation, This Hotel is centrally located beside the Airport, making it a perfect home base for exploring and adventures.

"Stay at best western plus maple plus"

5
09/08/2018

Good place to stay - pleasing and helpful employees esp at coffee shop, ( name I can recall sohale) , in general v clean rooms and comfortable stay , close to airport and reasonable price, value for money

"Great stay close to airport"

5
06/08/2018

Close to the airport and great for quick layovers. Very attentive service. I checked in late and everything was very smooth. The hotel had someone meet me at the airport and help with luggage and navigating through customs etc.

"Tarragon restaurant "

4
05/08/2018

When I stay at Maple Leaf I feel like at home, all staff is really nice and helpful, in this hotel there are two restaurants: one at second floor and one at 10th floor. Usually I take dinner at second floor and this evening I got my Greek salad and Mixed noodles suggested by Jasmine. I've never ate them but really good taste!! At least I called this dish Noodles Jasmine Style. I thanks also Aziz and Sami because their service was efficient and, of course, the chef because the food in here is really good! One mention also for the espresso coffee.

"Friendly customer service"

5
04/08/2018

The Housekeeping Manager and all other staff extended a warm hospitality during my overnight stay. Slept well in a clean, well-furnished room. The breakfast was both healthy and hygienic. A plus point is it's 500m away from Dhaka international airport and the hotel provides shuttle service to the airport.

"Good experience with Best Western Maple Leaf "

5
03/08/2018

I stayed with my family last Month. We got ambience and specially bed is very comfortable. Good choices of breakfast as I expected. Perfect location for the travelers moving out of the country.This is really nice place. I will suggest to stay at this hotel at least once.

"A wonderful dinner with family ."

5
02/08/2018

I think it is one of the best hotels at Uttora, near the airport. best place for the tourist. The view of the rooftop of this hotel is amazing. Environment was superb, we enjoyed a lot. Food is just wow!! Food rating 9/10. U all should go once in a month to enjoy the charcoal ,the food with ur family..

"Awesome dining Experience"

5
02/08/2018

I went there to have dinner with my wife & some of friends. It was really good & testy food i had there, service & Service team is very gentle in terms of communicating. compare to others same category restaurant & hotel, i found Best Western is much ahead of.

"Awesome breakfas.."

5
01/08/2018

The environment very peaceful. specially their breakfast was excellent. So many choice. Food also was great very much tasty. Their staff were very friendly and helpful. their services were excellent as well. Above all we enjoyed their very much..

"Best transit Hotel"

5
31/07/2018

As the name of Hotel , it was very pleasant to have the hotel near the wayout from and to Airport but outside airport area, we will no face traffic to reach hotel, the receptionis very helpfull, room in excelent condition and also food, you may have vary kind of food , bangla food, chinese food even western food and all taste nice. pls keep clean for hotel and secure for guess.

"Enjoyed best day of the year at hotel Dhaka Best Western Plus Maple Leaf."

5
27/07/2018

One of the best hotel in Dhaka city. Foods are excellent and they stuffs are very much friendly and well behaved. Their services are also very excellent. The interior decoration of the hotel is also very charming.

"Rabbi Ahamed"

5
26/07/2018

One of the most beautiful hotle in Bangladesh .this is the hotel ever i have been seen.i really enjoyed in this with my friends and all of the staff activities was really good and meeknes & the hotel management system was really good..

"Dinner time"

5
25/07/2018

The food was great and we eajoyed it a lot. We had Thai chicken green curry and sweet & sour prawn with fried rice. The way they served us was really awesome. I will definitely visit this place again. ??

"I feel like home there."

5
24/07/2018

Beautiful place with Great service. Loved it. I stay there for two days with family and it was a great experience. Beautiful view, organize service. All over a very good one in town to stay with family and friends.

"At least a really good hotel"

4
24/07/2018

I can affirm everything was fine during my 4 days bussines trip. Staff were efficient and helpful, room was always as it had to, and restaurant services were great. To improve, I´d add some evening ammenities. The only negative point was the pricey bill, but not much hiher than others in Uttara.

"A home from home"

5
19/07/2018

This is my fourth stay at this hotel and I cannot praise it enough. Stayed in the same room as my previous 2 visits. All the staff are fantastic and very welcoming. Great cafe latte made by Samiul Food in rooftop Charcoal restaurant is excellent

"Best hotel in Bangladesh ever!"

5
18/07/2018

Firat time in BD but this hotel made my trip so perfect! The bearest hotel from airport. Breakfast and 2nd floor and roof top restaurant were so good and delicious! All staffs are really kind and professional! Bed is so comfortable, made my stays so perfect!

"Great hotel service"

5
15/07/2018

We arrived at Best western hotel at July 11th. The staff pick us up at the airport. We have a very good rest at the hotel. And the breakfast are very delicious. Next time if We have business trip We will choose it agai

"Excellent "

5
15/07/2018

The hotel is excellent, service is 5 stars and mostly the staff is super helpful, polite and friendly. Also the restaurant has a very varied menu and the food is delicious. I highly recommend this hotel!

"Great stay"

5
14/07/2018

Very close to the airport. Polite and very helpful staff all around, and we were able to get a late check out to rest up. Quiet room, efficient darkening shades, wonderful bed with what felt like (and perhaps were) down pillows, after a grueling 30 hour travel day. Large breakfast buffet with made-to-order omelets. We'd certainly stay again. Reasonable price point for us.

"Very efficient, very helpful"

5
06/07/2018

Building and facilities-wise, this is a typical airport hotel. No frills but efficient. On the day I stayed here, the staff was super efficient, going out of their way to help me shop; pick me up and drop me at the airport at no extra cost; and agreeing to receiving part of the payment in cash as I had Takas to off load. Super happy.

"3-Night Stay"

5
06/07/2018

I stayed at Best Western for 2 nights at first. A week later, I stayed with them again for 1 night. The staff was very professional, courteous, timely, and helpful. I had to travel by plane from Dhaka to Saidpur and they booked a flight for me right away. They also made a booking for me to stay with them for when I returned to Dhaka. The front desk staff kept some parcels and shopping that my friends had dropped off until I returned to the hotel at the end of the day, including some important papers. I felt very safe keeping my things with the front desk. They have a car service to and from the airport. They picked me up when I returned from Saidpur and dropped me off at the airport when I left Bangladesh. They were at the airport on time in both instances. Their car was nice and clean. I only had to ask and they fulfilled my requests. I will definitely stay with them again.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Ms. Afrida, Many thanks for your kind review, i am delighted to know that your stay with us was enjoyable and our services met your expectation. your kind review will motivate us to work even harder to keep our guests satisfied and give a world class service. Looking forward to welcoming you to Best Western Plus Maple Leaf again. kind regards, Fahim

"Heavenly Feelings"

5
28/06/2018

First of all, very near to the Airport, situated in such a place where all the necessary shopping can be found. The hospitality of all the staffs is remarkable. All kinds of foods are tasty & delicious. Neat, clean & well decorated room with all kinds of facilities. Gorgeous swimming pool & gym. The Management is so much professional & humble to take care of.

"Excellent stay"

5
18/06/2018

Rooms are very well decorated. Bathrooms are very clean and hygiene. Staffs are very well trained and very curtious. Close to airport. They have their own pickup and drop service from the airport. Food is excellent. Highly secured. Trained guards.

"Nice place for Iftar during Ramadan !!"

4
10/06/2018

This hotel has two restaurants which serve very good iftar items during holy month of Ramadan.You can have buy one and get one offer for certain credit cards.In the first floor restaurant gives buffet iftar with dinner.Food quality very good and environmnt is unique. We availed iftar with family members and enjoyed a lot. Prices are affordable. The foreign borders also enjoy iftar menu.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear mmk07, Many thanks for your kind review, are are humbled to know that we met your expectation that we hope to welcome you to our restaurants in near future. Please note that apart from the two restaurants there is a Lobby cafe which serves delicious cakes and pastries. kind regards, Fahim Rahman

"Maple leaf hotel"

5
06/06/2018

clean hotel with excellent services, friendly, kind and helpful staff along with the management. 3 minutes away from Dhaka airport. Provides shuttle bus from and to the airport in addition to have excellent internet connection

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Rola A, Many thanks for your kind review. we hope to received your continuous patronage and ensure that we serve our guests with utmost dedication and care. kind regards, Fahim Rahman

"Mr"

5
06/06/2018

The best hotel and the best staff ever,,,very clean and comfurtable room,,they are very helpful,,its very close to dhake airport only 3 menuts ,,the house keping managar MR rahman is very nice man and verey helpful also,,,the service staff and the front disk staff is amazing

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Basel A, Many thanks for your kind review, i am delighted to know that your stay with us was enjoyable and our services met your expectation. your kind review will motivate us to work even harder to keep our guests satisfied be able to give a world class service. kind regards, Fahim

"Perfect location and freindly staff"

5
29/05/2018

This hotel is located only 500 m from the international airport and you should not pay more than 200 taka for a Tom Tom from the airport to the hotel. Reception is freindly and helpful. My room on the tenth floor was nice and clean with a good beed. Wifi OK fast and lots of tv channels. Breakfast was awesome. Everything you could possible think of. Even danish blue cheese. Good coffey. Sahida is the head waiter and he is the perfect choise for the job. Polite, nice and very keen to make you feel at home. I am glad to recommend this hotel. Both for one night and for more nights in Dhaka.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Karl, Many Thanks for your kind review. It is our pride and honor, the way our patrons feels about our hotel and our services. I would like to thank you once again for your time and effort to give your valuable feedback. We hope to welcoming you to our hotel in days to come. Kind regards, Fahim Rahman

"A nice place for an airport layover"

5
30/04/2018

This is a nice hotel conveniently located just a few minutes away from the airport (depending on traffic). It's perfect for airport layover. The rooms are very clean and stylish. The staff are very warm and professional. I was here for a short transit. I booked airport shuttle service. Their service was impeccable! Highly recommend if you need a hotel by the airport!

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear yuyu418, Many thanks for your kind review. Our dedication comes from our patrons and reviews such as this. we aspire to be the hotel second to none in service quality and Guest satisfaction. I would like to take this opportunity to thank you once again for choosing Best Western Plus Maple Leaf for your stay in Dhaka. Kind Regards, Fahim

"hotel met our needs"

3
24/04/2018

We stayed one night at this hotel to catch a flight. We were travelling in a large group and booked 4 rooms and requested the rooms be provided on the same floor, unfortunately the hotel was not able to provide this and gave us rooms across 3 floors although we had booked one month in advance. In general the hotel met our needs, we got picked up and dropped off at the airport in a nice spacious hotel vehicle. The staff were friendly and competent and the hotel provided adequate facilities. We eat at the rooftop restaurant and the food was excellent. However, when I compare this hotel with other similar or lower priced hotels in the neighbouring countries or other parts of the world, this hotel falls short. The rooms are small, shared spaces like lobby and corridors felt confined and dull. For short stays and if you want the assurance of an international brand, this hotel is fine, but I have stayed in better local hotels at significantly cheaper rates. I would like to mention that one of our luggage was left behind in the hotel luggage storage when we got dropped off at the airport. As soon as we realised this, we contacted the hotel and they delivered the luggage to us at the airport. We are grateful for this and how quickly this was done as we had no time left.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Sanawar, Thank you for your kind review. under the circumstances we were not able to give you rooms on the same floor due to the fact that there were long staying guests on each floors. as you would have experienced our most of the guests are long staying. I sincerely apologize for the inconveniences. we hope that you will consider this as a once off event and allow us to give you better stay experience on your next stay with us. kind regards, Fahim

"Best western"

5
29/03/2018

Very good personal on both restaurants good food...recommended.. Nice hotel near the airport.. Service fast.. Room cleaned and also the laundry is perfect.. Reception open 24 h and transport to hotel free..

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear ionutulici, Many thanks for your kind review sir. We are delighted to know your happiness about our services. we would definitely work harder to make sure we deliver the exact same service as always. kind regards, Fahim Rahman

"Best Hotel In Dhaka!"

5
21/03/2018

Excellent value for your money. Whether it is the location, comfort, staff & service quality, upkeep or the quality of F&B, the Best Western Plus Maple Leaf compares with all the luxury hotels in the city - that too, at very competitive rates. One of my best hotel stay experiences.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear hv717, We thank you for your recent stay at our hotel and taking the time in sharing your reviews on Trip Advisor about your experience. Your feedback is our only source of information to develop and upgrade our services to all our esteemed guests like you. We are very encouraged with your response where you have enjoyed our services, ambience and the decor. We at the Best Western Plus Maple Leaf Dhaka are eagerly looking forward to your continued patronage and your recommendation to your company, colleagues, friends and relatives to enjoy the services provided. Thank You & Best Regards Fahim Rahman

"Long work staying "

3
11/03/2018

The hotel is in a strategic position close to the airport. It is quite clean and comfortable.The staff is quite kind. The food can be improved, sometimes the chefs make wrong recipes. The beverage policy should be changed, an hotel who wants get international guest must allows alcohol consumption with lower prices. Now are simply foolish and govt. taxes cannot be an excuse to sell a bottle of wine at more than 50euros (value 5/8 euros). The structure should be aligned with the other international hotels in the city. Anyway hotel highly suggested for long staying.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Micro, Many thanks for your kind review. we have informed the concerned department to look in the matter. We understand your needs and hope to serve you better on your next stay with us. kind Regards, Fahim Rahman

"Another comfortable stay on my regular business travel"

5
06/03/2018

Clean, tidy, good service, hot shower and nice food at a reasonable price. An extremely conveniently located hotel near the airport so missing hours of traffic ! I always stay there when in Bangladesh and see no reason to change that.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Andy, Many thanks for your kind review sir. We are delighted to know your happiness about our services. we would definitely work harder to make sure we deliver the exact same service throughout. kind regards, Fahim Rahman

"awesome panoramic view from rooftop restaurant, comfy rooms and tasty food."

5
04/03/2018

I got couple of opportunity to enjoy their hospitality when i came to visit for business meeting and friends gathering. The most close one from Dhaka Airport and if you start walking from the exit gate of airport, it won't take more than 5 minutes to reach hotel reception. A property with nice & international standard amenities, friendly & professional staffs, tasty food and comfy room for a relaxing sleep. The unique part is the rooftop restaurant of the hotel. You will enjoy awesome panoramic view of surrounding area, the airport runway and a part of Dhaka city. Specially evening view is so good from the rooftop when lights are all around. I really love this place and hope to continue my visit there in future.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. Our aspiration comes from happy guests. We would continue to work harder to have all the guests who visits us satisfied. Thank you once again for your time to review us. Kind Regards, Fahim Rahman

"Friendly Staff"

4
24/02/2018

I am a frequent traveller. I stayed at Best Western Plus Maple Leaf during my recent business trip. I was pleasantly surprised with the friendliness of the staff in this mid-size hotel. Will definitely stay at this property again.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear drdpcm, Many thanks for your kind review sir. We are delighted to know your happiness about our services. we would definitely work harder to make sure we deliver the exact same service throughout. Best Regards, Fahim

"Good, friendly hotel in Dhaka, with benefits of being close to airport."

5
03/02/2018

Good hotel, reasonably priced for Dhaka area. Beds are very comfortable, with top grade linen. TV caters for all nationalities. Restaurants on 2nd and top floors are good. Waiters and receptionists are friendly and always willing to help. Security has improved over the last year or so. Free shuttle service to and from airport. Would I return- yes I have many times over the last 3 years and will do again.

"Good hotel to stay"

5
29/01/2018

Professional staff, good food, clean room and nearby international airport. The room is quiet if is not located at the street side (in Dhaka the drivers are using the horn excessively). Honestly, I will always comeback with pleasure at this hotel.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Many thanks for your kind review sir. We are delighted to know your happiness about our services. we would definitely work harder to make sure we deliver the exact same service throughout. Kind regards, Fahim Rahman

"Comfortable short stay"

4
26/01/2018

In order to catch flights due to road blocks stayed one night. Ordinary but comfortable bed, food was so so in dinner, breakfast was not up to standard very few options. Stale food served e.g. croso bread and cheese. The toiletries are inadequate, no shaving razors which are essentially required for customers who are using this hotel as stopover. The hotel is certainly overpriced may be they do not get enough customers and therefore as a policy they take as much as they can from those few who had to stopover in need. However, this policy can be counterproductive as customers' pain had long term impact. I am sure management should rethink customer satisfaction on a long term basis.

"Clean, comfortable with extremely helpful staff"

5
22/01/2018

This hotel is like an oasis in the midst of crazy Dhaka. The hotel is clean and very comfortable. The staff were extremely helpful and could not do enough to make us feel comfortable and well cared for. The breakfast buffet was astonishingly complete but the highlight was the rooftop bar where we enjoyed some great food. Airport shuttle was nice. Location is brilliant for the airport.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Ms. Sheila, We thank you for your recent stay at our hotel and taking the time in sharing your reviews on Trip Advisor about your experience. Your feedback is our only source of information to develop and upgrade our services to all our esteemed guests like you. We are very encouraged with your response where you have enjoyed our services, ambience and the decor. We at the Best Western Plus Maple Leaf Dhaka are eagerly looking forward to your continued patronage and your recommendation to your company, colleagues, friends and relatives to enjoy the services provided. Thanks & Regards Fahim Rahman

"Best service ever"

5
19/01/2018

I really have to say that coming to Bangladesh I was worried about a lot of things, but coming to the Best Wester Plus Maple Leaf made my stay a very good one. The staff was very welcoming, (they even fetched me from the airport) and the room was above standard. If I ever come back I defenitely stay at that place again, since it is close to the airport which leaves out the traffic between airport and city centre. Also: The restaurant is recommended. Only thing: I was not allowed ANY visitors, even during the day and even if I had a suite wich a sitting area. That was a bit strange but after all, it's Bangladesh. But that was matched by great service and friendly staff with good english.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Soeren, We thank you for your recent stay at our hotel and taking the time in sharing your reviews on Trip Advisor about your experience. Your feedback is our only source of information to develop and upgrade our services to all our esteemed guests like you. We are very encouraged with your response where you have enjoyed our services, ambience and the decor. We at the Best Western Plus Maple Leaf Dhaka are eagerly looking forward to your continued patronage and your recommendation to your company, colleagues, friends and relatives to enjoy the services provided. Thanks & Regards Fahim Rahman

"Excellent service, room, and breakfast"

5
25/12/2017

Very attentive and friendly staff! Shaheen did a great job cleaning up after me :). The breakfast buffet is large and covers many cultures. Internet is strong, outlets are universal, water has good pressure, heat, and no odor. Laundry was on time and perfect. Security staff was kind but competent. A nice view from my room. Very close to the airport, and easy to find on a major street. I would totally stay here again.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Felice, Many thanks for your kind review. we hope to keep up to your exceptions in days to come and continue to serve with dedication and hard work. thank you once again for taking the time to review us. kind regards, Fahim Rahman

"Great"

5
17/12/2017

Very close to the airport, very convenient, the place is visually more satisfying than most American hotels. Food was great and Mohammad Jalal and Mohammad Aziz were great helpers and excellent service.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Baizeed, Many Thanks for your kind review, we hope to keep up to your expectations always. thank you once again for taking the time to review us. kind regards, Fahim Rahman

"Recommend to stay next time"

4
17/12/2017

good service and clean. Our flight is 2am in the morning and we ask if they have 1/2 day rate so that we can take a shower b4 heading to the airport. They said can only cater for 1 hour for free, which is a lenient offer. Free shuttle to and from airport is a plus. But hotel restaurant is very slow. Wl return next time and expect some corporate rate.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear 505waiyiw, Many Thanks for your kind review, we hope to keep up to your expectations always. Please advice if there was prolonged waiting time for the food deliver as mentioned in your review. We hope to overcome and ensure services to meet your expectation. Thank you once again for taking the time to review us. kind regards, Fahim Rahman

"Good experience"

4
07/12/2017

nice hotel, clean, and efficiently run. very helpful personnel, professional attitude. Stuped rule from Tripadvisor to demand minimum 200 letters - it means that I will NOT be entering any kind of recommendation through Tripadvisor in the future.

"Great hotel and nice staff"

4
02/12/2017

The localisation of the hotel is perfect in Uttarah. Close to the airport and to the center. Rooms are of good size and the staff is really very nice. The hotel is located closed to a large avenue and those that are looking for no noise have to find another place. I do recommand that hotel.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Bernard, Many thanks for your kind feedback. We work hard ensures our guests leaves with a intention of staying with us again on next visit to Dhaka. We take pride in Your positive feedback, as it motivates us to improve and make our guest service second to none in Bangladesh. Our Hotel Rooms are equipped with double glazed window which ensure maximum noise reduction. Thank you once again for taking the time to review us, Kind Regards, Fahim Rahman

"Always a delight"

5
02/12/2017

This has been my 3rd stay at this hotel and it really feels like a home from home (stayed in the same room on all visits. Great service all round - staff are extremely friendly and very helpful. The food available on the rooftop restaurant Charcoal is excellent and also great range from the other restaurant for breakfast and for room service. I think the gym needs one more running machine- there is room for it - only “negative” point really Highly recommended- close to airport and right side of town if you need to visit factories in Ashulia, Tongi and surrounding areas Should be back here early next year!!

"Highly recommended"

5
16/11/2017

Had been staying in this hotel for several times. Service is good and staff are very attentive to every requests. Immediate response from all staff. Very near to airport and good security. Free airport transfer which is very good

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Shane, Many thanks for your kind review. we work harder each day to ensure our guests leaves with a intention of staying with us again on next visit to Dhaka. We take pride in Your feedback, as it motivates us to improve and make our guest service second to none in Bangladesh. Thank you once again. Kind Regards, Fahim Rahman

"Very Helpful Staff"

4
15/11/2017

Stayed at Best Western for exhibition in Dhaka. Overall the hotel experience was pleasant. Front desk was helpful whenever requested, same is to the staff in cleaning team (requested for extra chair, and it was delivered within 10 minutes!). The staff greets you when you leave and when you come back with smiles, which is really nice. Some points to take note: it is very close to main road, thus it can be quite noisy even till late night. Also, even though hotel room is generally clean, the shower is not very good (always have to call for help as drainage system is often stucked, and sometimes there is no hot water...) Generally would recommend for business as the location is really convenient (5 min away from airport).

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Liangchiehc, Many thanks for your kind feedback. We work hard ensures our guests leaves with a intention of staying with us again on next visit to Dhaka. We take pride in Your positive feedback, as it motivates us to improve and make our guest service second to none in Bangladesh. Thank you once again. Kind Regards, Fahim Rahman

"Service i can reply on"

5
13/11/2017

This is the second time I used this hotel for my event with customers. The staff are professional and they looked into every single details and I can plan my event with ease. They are cooperative, sincere and we have a good time working together. the rooms and facilities are clean, comfortable with airport transfers. All my guests are satisfied with their stay.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear D4541zHireneh, Many thanks for your kind feedback. Our hard work pays off, when our guests leaves with the intention of staying with us again on next visit to Dhaka. We take pride in Your positive feedback, as it motivates us to improve and make our guest service second to none in Bangladesh. Thank you once again. Kind Regards, Fahim Rahman

"I recommend this hotel."

5
12/11/2017

I recommend this hotel. I think it is the best one in Dhaka, concerning big traffic in Dhaka this hotel has excellent airport connection - just about 10 minutes. Good breakfast, very good service. Overall my number one choice in Bangladesh.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Wjciechb171, Many thanks for your kind feedback. We work hard ensures our guests leaves with a intention of staying with us again on next visit to Dhaka. We take pride in Your positive feedback, as it motivates us to improve and make our guest service second to none in Bangladesh. Thank you once again for staying with us at Best Western Plus Maple Leaf. Kind Regards, Fahim Rahman

"Excellent staff "

4
12/11/2017

Always excellent staff. A pleasure to to be treated unbelievably well by Rumila and Jalal. Very good service at breakfast Close to aitport and easy access. Rates are reasonable compared to most other hotels in dhaka where the big brands are normally more than 300 usd per night More boutique hotel and quite noisy however Overall well recommended

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Ebrahim, Many thanks for your kind feedback. We work hard ensures our guests leaves with a intention of staying with us again on next visit to Dhaka. We take pride in Your positive feedback, as it motivates us to improve and make our guest service second to none in Bangladesh. Thank you once again. Kind Regards, Fahim Rahman

"Best choice."

5
30/10/2017

This is clearly the best choice in Dhaka. Best personal for the best service. If you are looking for a place to relax after a hard working journey around Dhaka, this is clearly your hotel. The rooms are exactly for that and all the personal will do the best in order you to feel comfortable in all aspects. Price rate and proximity to the airport are also to be taken in account.

"Best Western Plus Maple Leafs"

5
28/10/2017

This property is very close to the Airport in Dhaka that our guests find it so much comfortable for them. They also liked the breakfast quality. The service was very good both in the room and in the lobby. Moreover, the security is also quite good enough to feel safe at this property.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Sir, Many thanks thanks for your kind review. We take pride in our service quality and striving to make every stay as comfortable and seamless as possible. your valued feedback would give us extra inspiration for work harder. Thank you once again for taking the time to review us. kind regards, Fahim Rahman

"Excellent for light-travellers"

5
22/10/2017

This is a conveniently located, clean, nicely decorated and offering all faciltiies hotel. I woud therefore describe it simply perfect, at least for business travellers. Breakfast and 2nd floor dinner are excellent re quialty and service. The room clean,well equiped. The staff is polite and helpful, the security is not needlessly exaggerating as it happens elsewhere. Special tanks for the sweet that was expecting me when returned very late night, hungry and tired from business meetings and to Mr. Roy at the reception for all the info he provided me.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Meropi2016, Many Thanks for your kind review. our pride and honor is the way our patron feels about our hotel and our service. thank you once again and hope to welcoming you to our hotel, Kind regards, Fahim Rahman

"Very Good"

4
17/10/2017

All the staff very nice and helpful. 11 floor restaurant have very nice view, taste is good in the Bangladesh. The 2/f restaurant also the food also very nice. Hotel local is very good, from airport just 10 mins. The security feeling safety.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Andyyingkitl, Many thanks for your kind review. we work harder each day to ensure our guests leaves with a intention of staying with us again on next visit to Dhaka. We take pride in Your feedback, as it helps us to improve and make our guest service second to none in Bangladesh. Thank you once again. Kind Regards, Fahim Rahman

"Nice Hotel"

4
25/09/2017

The hotel is clean and the staff very helpful, only one issue to report some customer book a non socking room, burt in the room can around 7 people to smoke all the evening and let the door open. After reclamation the hotel staff change this customer to a smoker room, maybe the hotel should apply some fine around 50USD to ensure that not append again, a lot of hotel applied this fine. I still recommended this hotel, because he is clean and well insulated from the external noise, not common in Dakha.

"Best customer service ever"

5
22/09/2017

Stayed one night here as I had a few meetings in dhaka and domestic flight following day. Rooms are clean, tidy and comfortable. Location is very good, about 10 minutes from airport. The outstanding point about this hotel is it's customer service. We arrived at 10.30am and check in was at 2, yet they still managed to arrange a room for us within 1 hour. On check out we missed breakfast by almost 2 hours but Rakib and Sabbir on reception kindly arranged with kitchen staff to fix us a lovely breakfast. I have stayed in many hotels in various countries but the customer service I have received here exceeds all. I cannot recommend enough! !!

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Ladi Badi, Thank you for your time to review us. Our dedication and hard work pays off when a guest is satisfied with our services. It also motivates us to work harder and making sure that all our guests needs are met with quality services. thank you once again and hoping to welcome you once again to our hotel. kind regards, Fahim Rahman

"Nice New hotel"

4
19/09/2017

I stayed for two nights for business trip. (+) 1. Very near to airport. 2. Check in was very fast and the staff is very friednly and helpful. 3. New building with comforting odor. 4. Room design was simple and nice. 5. Bedding is very comfy. 6. They serve fresh fruit in room, its nice. 7. Roof top restaurant have a nice city and airport runway view. I tried their Lamb chop, big portion and delicious. Staff was very friendly and attentive, especialy one guy name Jalal. (-) 1. Room size is very small. 2. Room view was very limited, this hotel neighbourhood is business district so my room view is another building wall. 3. Lobby area so small, they dont even has seating area. You have to sit on coffe shop beside reception. Despite all, i think i will return if i have early or late night flight.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Mikhael, Many thanks for your kind review. We are always improving and working hard to exceed our guests expectation. it is a challenging job and this is what we love about it. we would like to make sure all our guests return to us for their following visits to Dhaka. hoping to welcome you once again at Best Western Plus Maple Leaf Hotel. Kind Regards, Fahim

"short stay, conveniently close to the airport"

4
18/09/2017

Although i only stayed 1 night, i would certainly recommend this hotel, the room was clean an well organised and the bed was good, the staff is friendly, always smiling and the hotel restaurant serves excellent choice of food for breakfast and lunch. It is recommended to contact the hotel to arrange transportation from and to the airport, this is easier then trying to get there by taxi. Hotel transportation is good and fast.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Guest, Many thanks for your kind review. We are always improving and working hard to exceed our guests expectation. we would like to make sure all our guests return to us for their following visits to Dhaka. hoping to welcome you once again at Best Western Plus Maple Leaf Hotel. Kind Regards, Fahim

"Jack So"

5
14/09/2017

Excellent services, tidy and efficient room cleaning, caring attitude, very good! Enough water, clean bathroom and toilet, also organized my stuff tidy. I will stay at this hotel again due to the good room services!!!

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Ka Chuns, Thank you for your time to review us. Your Feed back motivates us to work harder and making sure that all our guests needs are met with quality services. thank you once again and hoping to welcome you once again to our hotel. kind regards, Fahim Rahman

"Excellent housekeeping"

4
14/09/2017

Hotel is very nice & friendly . housekeeping service is very excellent. Housekeeping Mr Arif is one of good supervisor with comparative. he is very well service all of careering .Breakfast is very good. All staff is very comparatively

"Excellent team"

5
14/08/2017

The thing that I appreciate most was the kindness and professionalism of the staff. It really made the difference! Of course also the hotel it is nice, with spa, restaurant and full breakfast. Only thing to improve: faster check out. But at the end they give me a little gift so I forgive them absolutely :) excellent hotel!

"Safe & secure for Guest"

5
07/08/2017

It was great stay. Staffs were very friendly & helpful. Safe and secure Hotel for guests. Very near to Hazrat Shahjala Interantional Airport. A great view of Airport from Suit Room which is situated on 9th floor.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Thank you for your honest review. and we hope to welcome you to our hotels once again. kind regards, Fahim

"An unexpected great pleasure"

5
02/08/2017

Having been in Dhaka before 20 years ago - the stay in the Best Western was a complete surprise!! Nice people, great location, nice food and choices. No remarks here what could be improved!!! Top. Will recommend and return

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Palingboer, Many thanks for your kind review. We hope that after such a long time your visit and stay with our hotel was a pleasant one. hoping to welcome you once again to our hotel. kind regards, Fahim

"Hotel facilities meets international standard ."

5
26/07/2017

The team are work well to maintain the higher standard of the hotel . Keep up the good work ! The suites are clean and modern,the beds are soft and comfort,the buffet breakfast are tempting, cakes and coffee at the cafe are delicious. We will go back to stay at this hotel again . See you again !

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Ms. Marina, Many Thanks for your kind feedback. Our dedication and hard work pays off when a guests leaves our hotel satisfied and willing to come back again. thank you once again for your feedback and this inspires us to work even harder. kind regards, Fahim Rahman

"Short stop"

4
04/06/2017

I arrived very late and was welcomed with a smile. I was checked in with swift efficiency and the bags were in my room before I had time to blink. The public areas are clean and modern with a touch of Asian charm. The lift was clean, quiet with no fingerprints on the number touch plate. My room was bright and smelt fresh. The bed was very comfortable with no bumps or lumps. The sheets were white and crease free. The room is well lit and provides ample space from which to work from. The WiFi is free and easy to connect to. I has no buffering and a good level of internet speed is provided. There are plenty of sockets for you to charge all your gadgets. Tea, coffee and bottled water are complimentary within the room. The bathroom is cleaned to a high standard. There are good quality complimentary bathroom products. The towels were white and soft. I also used, for a charge, the pick up service form the airport. The car was in good condition and the driver was very friendly and courteous. I would stay here again. Please note when you come to Bangladesh you can obtain a visa on arrival $51 each. You have to fill in a form so bring a pen. When you have completed the form go to the little booth (one man in it) first he will give you a receipt. Then take all paperwork to the two men at the large wooden desk who will give you the visa stamp in your passport. Have to hand your accommodation because you have to put this on the form. They also want the hotel/ B&B etc phone number. It will save you time.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Helen, Thank you for your kind review. we get highly motivated to work even harder to make sure that our service is second to none in Dhaka. kind regards, Fahim Rahman

"Good and recommended"

5
03/05/2017

Good hotel. While it is very near to the airport (about 5 - 10 minutes drive, depending on traffic), it is far away from Gulshan and Dhanmondi. I stayed here on my last night, for about 5 hours before my flight back home. It is a good hotel to stay for the last night before your flight off, so that you do not have to worry about going to the airport much earlier, just in case the traffic is bad. I will definitely come back to this hotel again. Room is nice, clean and comfortable. Lighting is just nice. Only one bad experience - the power cut off twice, and once for more than a minute. The room was pitch dark. Perhaps, they should install emergency lamp in all room. Pitch dark room in a hotel can be scary, mmmmkay. Overall, great experience. Staff are great, security is good, no complain at all.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear James, Many thanks for your kind review, My sincere apology for you having to endure a scary night at the hotel. we have taken initiative to reduce the time takes for the back up power kick in. how ever there was Small torch light (looks like a lightsaber) placed in the room on the wall near the tea coffee making machine. your suggestion on having a emergency automatic light being placed in the room has been put up with the management. for any further assistance and information please mail me at [email protected] kind regards, Fahim Rahman

"Meets the requirement "

4
02/05/2017

It's the best hotel in the north part of Dhaka (Utara) as most of the hotels are near Gulshan. Nice clean rooms and breakfast in morning gets you going. Stayed for second time and staff is very pleasant.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind feedback. we truly appreciate you recognizing hard work and dedication. and positive reviews such as this makes push even harder to make sure we maintain a world class standard. yours truly Fahim Rahman

"Great Hotel in a Difficult City"

5
25/04/2017

DAC is a difficult city for any foreigner and this hotel is the perfect place to call home. We stayed for a week at the Best Western and Roy and his team were fantastic and caring. We took ill and the hotel staff, espeically breakfast staff were kidn enough to even deliver special food to our room to help. the warmest people I have met in my life with the biggest smiles. Perfect location to airport with free transfer. Safe and woudl highly recommend for all western travellers. Thank you all for taking such good care of us and we will be back. The spa and massage was also a perfect relaxation with in house guest receiving a discount.

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Ms. Zainab, Many thanks for your kind review. We are truly humbled by your expression. And consider ourselves blessed. All our hard work and dedication pays of when a guest leaves our hotel with satisfaction and willing to come back and stay with us. Thanking you once again for your review. kind regards, Fahim Rahman

"Good place for continental breakfast"

4
17/04/2017

Went for breakfast only. They have a wide selection of items, focusing mainly continental ones. Good value for money. The service provided by the restaurant staff was very professional. Shows signs good training and staff selection. Keep it up!

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear CakeByDaOcean, Many thanks for your kind review. Our Breakfast menu changes every day. Based on the nationality of the guests staying with us. On group reservations for Breakfast we try arrange buffet items based on guest suggestions. We also have weekend dinner buffet which serves wide range of food from Indian to Continental. thank you once again for visiting us. kind regards, Fahim Rahman

"Excellent service"

4
09/04/2017

Overall experience was good. -Rooftop restaurant -Nice food -Taxi service available -No Swimming pool -24 Hours room service with midnight menu -On the main higheway so rooms should be taken on the back side. -Near airport

BWPML, Manager at Best Western Plus Maple Leaf, responded to this review
Dear Mr. Vishvendra, Many thanks for your kind review. we appreciated our guests' feedback as it is the only we can get an insight on how our guests feel about our hotel. We put in lot of hard work to make sure that each and every guests get the best of service in Bangladesh. we hope to welcome you once again in near future. kind regards, Fahim Rahman

"Good choice for staying"

5
04/04/2017

I am trying to come to this hotel, when I have to travel to Bangladesh. The close location to the airport is very conveniant. The staff is helpful, friendly ... and just nice. The service is great. The food quality in the restaurants is really good - I typically do not order a salat in this part of the world, but in Maple Leaf I have no issue. And when you look at the choices at the breakfast buffet, it will be difficult to find it better in a much higher rated hotel. The rooms are a bit smaller than normal, but surely big enough. The price is a bit high, but worth for what you get.

"An "easy" hotel in a "difficult" city."

5
10/02/2017

There are easy, lucky cities and countries, and difficult ones. Bangladesh is the Malthusian victim of overpopulation, limited resources, and climate change. Dhaka is where millions of people have settled in recent years, fleeing problems all over the country. The city is crowded and polluted. Movement in the streets, on foot or in some kind of conveyance (there are supposed to be some 400,000 rickshaws) is not easy, and traffic frequently locks in stationary mode for some time. This hotel is a jewel. Well run, it is a haven from the maelstrom outside. Yes, it is expensive for a developing country, but it is worth every penny to have a clean, quiet room in a hotel with good restaurants, a small fitness centre, and good staff. And, it is near the airport.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. considering a hectic day in the busy city like Dhaka. Our dedication is to ensure best of the best services to our deserving guests. and our hard work and dedication is paid off when a guest walks out our door satisfied and willing to come back to us again. i would be looking forward in welcoming you once again to our hotel. kind regards, Fahim

"Excellent service from the staff"

4
05/02/2017

Excellent service from the staff who are very courteous and helpful. Rooms are very clean and hotel is pleasantly quiet and relaxing. V convenient for the airport. Breakfast is very good - maybe the dinner at the Charcoal Restaurant on Level 11 could be improved a little.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Andrew, many thanks for your kind review. we would looking to ways how we can improve. however i would request you to be little bit more specific about the area that really needs improvements for example food, service, venue decoration. our inspiration to work hard with dedication comes from a guest who walks out our door satisfied. kind regards, Fahim

"Excellent staff and service"

5
17/01/2017

Great place, small but with every amenity once could wish for. The rooms are comfortable and well maintained, and there is a spa and a rooftop restaurant with a view across Dhaka. The best thing about this place, though, are the attentive and thorough staff, who ensure a level of service that a far bigger place would be proud of.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, I would like thank you for your kind review. our inspiration to work hard comes from a patron's word of satisfaction. so that we can ensure that every little details are taken care of and in quality of service we aspire to be second to none. kind regards, Fahim Rahman

"Best Hotel"

5
22/11/2016

I stayed in Best Western Plus Maple Leaf hotel on my consecutive journey on August & then 19th Nov 2016. On both itinerary I stayed there for 3 days in a row. Little expensive for regular travelers (130 USD/night exl. tax) It's a good hotel. And if you are on a corporate deal, chances are you are getting one of the best deals at this range. Given your office negotiated well enough. Thank you Mr. Reza Khan for making my stay fabulous. Food is very good with mainly Continental, a few Chinese and European Cuisines. You can also enjoy few spicy local dishes. Rates are ok compared to other five stars Appreciated & Special Thanks to MR. Reza Khan Again !!! The staff was extremely friendly, the restaurant very flexible (appreciate this!) If you are a smoker then please ask for a smoking room at the reception during Check in. Nice Hotel, would love to come back

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Mujeeb, Many thanks for your kind Review. We are humbled that you have chosen Best Western Plus Maple Leaf for your stay with us. kind regards, Fahim Rahman

"Good"

5
07/11/2016

Good Hotel near the airport. Shuttle service just takes 5 minutes. Clean with comfortable beds and warm water. Restaurant on 2nd floor is open 24/7. Restaurant on 11th floor with bbq on outside terrace closes at 10:30/11 pm

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. Hope you had a pleasant stay with and hope to welcome you once again on your next Visit to Dhaka. Kind regards, Fahim Rahman

"Perfect business hotel"

5
12/10/2016

This Best Western hotel is better than any 5 star hotel in Dhaka. Though it is a relatively new hotel, unlike other hotels in the city, this is very well maintained. It is located just 5 minutes from the airport. The staff are the very kind and always ready to help. I highly recommend it. Beware about Dhaka's traffic. It is perhaps one of the worst in the world.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Armen, Many thanks for your kind review. we are honored and humbled by your kind review. we hope that you continue to stay with us in near future. our hotel is located less than 2 KM from airport. and it is prime location in Dhaka city and commute from airport to hotel is cut to a minimum. To avoid city's traffic after a long flight. kind regards, Fahim Rahman

"Returning costumer to BW Maple Leaf"

4
22/09/2016

The BW maple leaf is the best hotel I have stayed in while working in Bangladesh for the past 4 years. It's amenities are very good and the rooms are all the same-clean and comfortable. The staff and management are friendly and always ready to help. My company chooses the hotel I stay in, I'm very happy they choose the Maple Leaf.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your review. we would like to be knows for our services and hospitality extended to our patrons. our dedication and hard is paid off when a guest checks-out of the hotel with satisfaction and willing to recommend our hotel to every one. we would like to thank you for staying with us. kind regards, Fahim Rahman

"Excellent, Caring, Compassionate"

5
12/09/2016

Room is amazing. Excellent service and if you require any help, you will get the hotel staffs in just minutes in front of your room. One of my notable experience in this hotel was recently; I was not feeling welI with continuously flu and sneezing. While the room service was taking place, a gentleman offered me an antihistamine tablets with a prescribe dosage. I was surprise and delighted with the service. After then, I knew that the gentleman goes by the name of Mr. Reza who is the hotel business development manager. This is something that I never expect. Finally, I understood that the people of Bangladesh are friendly, compassionate and caring. I will strongly recommend this hotel for newbies and if you really want to be safe and secure in all aspects, this is the place.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Ms. Sara, Many thanks for your kind review. we are glad that you have fully recovered from the Flu. it is recommended for the first time traveler to choose their food carefully. As traditionally Bengali food is spicy. it is highly recommend to consume meals in restaurants located withing the hotel. Since food outside cannot be guaranteed for food quality and hygiene. we would continue to work harder to receive reviews that motivates us to give more to our patrons. i would like to thank you once again for choosing Best Western Plus Maple Leaf. kind regards, Fahim Rahman

"Well Secured hotel in Dhaka"

5
07/09/2016

Best Western Plus Maple Leaf Hotel Is a best hotel in the town.very convenient for airport passenger, price is reasonable,food is good.security is very perfect.stuff is friendly.here its worth for your money.Mr. Reza Business Development Manager is very helpful & professional.thanks

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Guest, Many thanks for your kind review. we would like our patrons to remember us for our service and dedication. please visit mapleleafhotels.com for more offers and promotions. kind regards, Fahim Rahman

"Well secured & well maintain"

5
02/09/2016

Very nice hotel I will definitely visit again. peoples are smiling face always. Rooms are excellent & food was too.special mention to Reza Khan. He is very helpful. restaurant is good enough for buffet breakfast. very neat & clean hotel.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Chowdhury, Many thanks for your feedback. our inspiration to work harder with dedication. Comes from our satisfied guests. i would like to thank you once again for choosing Best Western Plus Maple Leaf. kind regards, Fahim Rahman

"Outstanding services and great food"

5
31/08/2016

I stayed again here due to my best experience in past. This time it is again added to my Best. This time I used the GYM, sauna and steam though it is small but perfectly working. The housekeeping staff is very good and taking care of guest very nicely. I impressed with Mr Shahin ,a house keeping person's attitude and work. Finally the food as always the best of my Taste. And the best out them is Mr Nazmul Hasan who is taking personal care to each and every Guest and make sure they get the food of their taste. All the other person in Restaurant are also very humble, polite and taking a great care of guest. I Highly recommend to visit this hotel and enjoy the hospitability with great food.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Nikhil, Many thanks for your kind review. we are truly honored that, we are able to meet your expectations from the previous experience. we would continue to work harder. So that we get more and more satisfied guests. i would like to thank you once again for your time and choosing us. kind regards, Fahim Rahman

"Excellent !"

5
26/08/2016

Best Western PLUS maple leafs Uttara team I would like to extend my my appreciation for wonderful service that I had with you during my stay . From the front desk Roy,Peter ,Sargie,Asif ,Ziaul and other staff Name that I did not recall who always attentive . Restaurant team Jesmin ,Lenin and Nazmul and not forgetting other staff names that I couldn't remember ,they are always with great Big smile . Security team ,standing guard despite rain and shine,dust and noise. Room service cleans tip top swift and clean . Excellent team ! Strategic location ,near to airport and vibrant color and lifestyle town just few streets next to hotel .

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Michelle, Many thanks for your kind review. Positive feedback inspires us even more to work harder and give our best to the guests. i would like to thank you once again for choosing Best Western Plus Maple Leaf as your hotel in Dhaka. kind regards, Fahim

"Good Boutique Hotel But _ _ _"

3
23/08/2016

This hotel can be considered a boutique hotel. The reception staff are friendly and check-in was efficiently done. I had the mini suite and was impressed with the appointment. Very nice layout and the bathroom even had a jacuzzi and a rain shower. Air conditioning in the room was very controllable and the double bed provided for an amazing sleep. However do get a room not facing the main road as it is too noisy. Not to mention also being a Muslim country, the call to prayer is very discernible in the room. The small gym has a wonderful stationary cycle but the universal gym leaves a lot to be desired. The treadmill is ok but no padding on the base unlike newer machines. Housekeeping is very receptive and room service food was quite good. What I did not appreciate was the room service staff waiting to be tipped when there is already a 10% Service Charge on the bill. I did not have local currency and intended to make all my payments by credit card. I did not want to tip in foreign currency as I know they will have difficulty in changing it due to strict currency laws. The coffee house staff are very receptive and the food is quite palatable.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Menon, Many thanks for your generous review. i would like apologize for the behavior of the staff. The individual is going under counselling and discipline training. Trust that apart from the small indecent, you had a pleasant stay with us. and we hope that you fly more often to Dhaka and honor us with the opportunity to give you better service. yours truly, Fahim Rahman

"A convenient hotel"

5
12/08/2016

The location was excellent. Staff very friendly, breakfast and dinner, delicious. My room was very clean and silent. Provided me the environment I needed for sleep... I had forgotten my ring in the room, they urgently handed me over the ring before I left. What else would you expect from a temporary housing?. I would definitely prefer the same hotel again...

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Guest, Many thanks for your kind review. Our Hard work and dedication pays off when we receive positive feed back from our esteemed guests. i would like to thank you once again for your feedback of our hotel. hope you have you with us on your next visit to Dhaka. kind regards Fahim Rahman

"Superb"

5
04/08/2016

I stayed in The Maple Leaf for two weeks and the customer service was amazing. Every member of staff is as attentive and well trained as the next. The staff are trained to remember that the customer is their first priority. The rooms are gorgeous, massive beds, lush deep mattresses, high quality bedlinen, clean bathrooms...really clean european style rooms. The hotel photos of the rooms are an accurate reflection of the rooms in real life. There is no pool, but there is a roof terrace restaurant, which is great, there is also a beauty salon / spa and a small gym. If you need a driver or concierge to the airport, reception will sort it for you. Highly recommend and it is also reasonable priced by Dhaka standards.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Ms. Susan, Many thanks for your kind review. Reviews such as this, motivates us perform and go that extra mile. We strive to provide a service to remember us by. and we hope to have you as our esteemed guest in near future. kind regards, Fahim Rahman

"Excellent Services"

5
30/07/2016

Stayed there last week before our trip to London. The Hotel rooms are excellent, very comfortable at par with all the best hotels in the Country. Food was great. Hotel staff went out if the way to help us at all the request made by us, excellent services provided by the hotel staff! Would highly recommend this hotel for anyone staying in Dhaka!

BWPML, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Ms. Sabina, Many thanks for your kind review. we get our motivation to work hard and give our best, from positive feedback such as this. Our aspiration comes from the satisfaction of our patrons. Thank you for choosing Best Western Plus Maple Leaf. kind regards, Fahim Rahman

"awesome!!!"

5
29/07/2016

very nice stuff specially front office team Peter ,Roy ,Asif , Nadia, Tuhin all are very friendly special mention Reza Khan the Business Development Manager, he is super duper friendly anything you need to know just ask him another name i want mention is Restaurant supervisor Nazmul,anything about food ask him .nice and clean rooms.location is very nice . awesome stay.

BWPML, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Prakash, Many thanks for your kind review. We are delighted to know your satisfaction regarding the hotel and services. Please keep staying with us and give us the chance to serve you better. Thank you for choosing BEST WESTERN PLUS Maple Leaf. kind regards, Fahim Rahman

"beautiful hotel"

5
28/07/2016

a hotel with a staff courteous and gentle all too helpful, you feel the center of attention with you, always make you feel more comfortable. People responsible for rooms, are prompt in helping you how great kindness

BWPML, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Vasilache, Many thanks for your kind review. We are delighted to know your satisfaction regarding the hotel and services. our aspiration to serve better comes from the positive responses of your valued guests. Thank you for choosing BEST WESTERN PLUS Maple Leaf. kind regards, Fahim Rahman

"5 days in Dhaka"

4
22/07/2016

I recently had the pleasure of visiting the amazing country of Bangladesh. I spent 5 days in Dhaka. I stayed in the conveniently located (5 minutes free shuttle from the airport) Best Western plus Maple leaf hotel. I have a positive reaction to the hotel and facilities. All in all was a good stay. For feedback, I have some positives and a few negatives...... I missed having a pool on site, although the front desk said that if I wanted a swim, they could arrange something for me. This may be a cultural difference and it obviously differs between everyone, but I found the staff generally over attentive. Particularly in the restaurants. My experience was that while dining in one of the quiet restaurants I had staff literally hovering by my table. The moment I shifted in my chair, they were there, asking if I need anything. To many, this may be considered good service, but while I was clearly trying to have a quiet moment, I found this a little over the top. There is good service and there is trying too hard. This I suppose will come from experience. Another negative for me was again, possibly a cultural difference. I am a smoker. And every time I went outside for a cigarette I had staff commenting on the amount I smoke. Not really something you want to hear. Sometimes when you travel you need a level of anonymity, depending on the size of the hotel, that can be possible, but at the Maple Leaf, it seemed that you saw familiar faces every turn I took. In some ways, this can be positive, but it felt too much at times....... On a positive note, The staff were incredibly friendly and welcoming. True Bangladesh hospitality. The front desk were very efficient and accommodating and helpful. Always smiling. All the staff were great but some honourable mentions - Ashish at the roof top restaurant was great! Reza, the business manager was super friendly. Giving me a gift and calling me a rockstar (old rockstar). He took pictures of us. I think it's because I have tattoos (that don't rub off). Nazrul was a top geezer security guard, very helpful and Fatima was always sweet on the door. Lastly, Anwar Hussein kept my room spotless. Thanks for that!! I would recommend the hotel for short business trips. Top hotel, top food and ultimately, it's the staff who make it!

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear TheStroller, Many thanks for your kind review. we are addressing the situations that were stated in your review. Hope you would be able notice positives changes on your next stay with us. it would be our privilege to have you once again. on behalf of the Management and the Maple Leaf Family i would like to thank you once again for your choosing Best Western Plus Maple Leaf for your accommodation in Dhaka. yours truly, Fahim Rahman

"Excellent"

5
20/07/2016

This hotel is the best hotel I even stayed in Dhaka, the room is clean and tidy, the service is warn, Mr Tuhin in front dest is very warm and arrange very detailed. They stay in the airport to pick me at mid night! Good hotel!

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Valued Guest, it is our immense pleasure to have your feed back. our inspiration to work harder comes from the reviews that we receive. which show our strengths and weaknesses. we shall continue to work hard and promise to deliver quality product, service, safety & Security to all our guests. kind regards, Fahim Rahman

"On the way to srilanka"

4
03/07/2016

I visited this hotel before going to srilanka.beautiful hotel with all the facilities except swimming pool.roof top restaurant and the other restaurant is nice but overpricy.spa is average.transportation from airport,airport pick & drop is excelent.just 5 minute distance from airport.central location at uttara.overall very good hotel for going abroad and shopping purpose.

BWPML, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. Regarding the pricing of the restaurant food. Concern department is alerted so that we could be more competitive. kind regards, Maple Leaf Team

"My Stay"

4
30/06/2016

Hi I have stayed in Maple leaf twice this month. The experience has been quite satisfying. Very friendly and helpful staff increases the comfort and pleasure by two folds in otherwise tiring business trips. To quote an incident, the morning buffet was lacking on eggs and chicken items however was prepared n taken care of immediately when pointed out. The man behind it is Md. Nazmul Hasan Supervisor Food & Beverages. He showcases and clearly understands the importance of representing the service industry. Definately an asset to Maple leaf. Would also recommend Lenin and Akhi in his team for giving good prompt table service. All the best.. Regards Sudhir

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. we also have a wonderful Dinner buffet served on Thursday and Friday. On your next opportunity to stay with us. I would recommend you to try it out. Best Regards, Fahim

"Convenient business hotel near airport"

4
24/06/2016

Nice place to spend your short business trips in Dhaka city. Major advantage is proximity to Dhaka airport which takes only 5 minutes and you are assured no traffic jams at any time of the day. Airport pick & drop is properly arranged by the hotel. Rooms are well maintained, clean & sleeping quality is excellent - convenient AC & bed. Overall staff is very efficient & friendly. Ideal to have business meeting at the hotel since traveling to many parts of Dhaka city mainly commercial areas would take longer time & get in to traffic congestion. Although limited choices in breakfast & dinner buffet its quality & taste is high. Free WIFI provided in rooms & other areas is very fast & work well. Free local calls within Dhaka city is useful. My first experience is it would be a nice place for short business visits.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many thanks for your kind review. Our hard work and dedication is inspired from the positive reviews that we receive. kind regards, Fahim

"Good Hotel near airport"

3
22/06/2016

The rooms are decent - modern and clean. A little small, but good enough for a single traveller. 1 thing to comment is the food at Charcoal. They do not have a drinks menu, and so no prices are shown anywhere. I ordered a soda water, and the waiter asked if I wanted lemon. I said yes, then he comes with this lemon syrup and pours into my Schwepps soda water. I ordered a 2nd soda water, but this time he didnt not offer the lemon but I didnt bother. When the bill came, I was surprised - that little big of lemon syrup made the drink cost twice as much, and they charged it as lemon soda?! I was unhappy when I saw the bill and the waiter just shrugged it off and said it is lemon soda. I paid in cash and told him I wanted the receipt (to show here) and instead he threw it away and kept the change! Very unpleasant end to an otherwise good stay.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Ms. Karen, Many thanks for your kind feedback. moreover i would like to thank for retrieving the thrown out bill. which has enabled us to identify the staff involved and the management has taken disciplinary actions. we hope that you would give us a chance to make it up to your for the unpleasant experience. Kind regards, Fahim

"BEST HOTEL IN DHAKA"

5
18/06/2016

5 star room.good service.restaurant and food very nice.staff very good and polite.easy access to all the places.very clean room and hotel.bed very good.very fast service.from airport only 5 minutes and worth for the price.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Shanker, We are very happy to hear that you are satisfied of our hotel and services. Please keep staying with us and give us the chance to serve you better. in the meanwhile please visit our Tarragon restaurant during the month of Ramadan for special offers delicacies form the region. Thank you for staying with BEST WESTERN PLUS Maple Leaf. kind regards, Fahim Rahman

"A rather interesting hotel to say the least"

4
16/06/2016

From the outside, it doesn't look much to be honest, the reception is tiny and rather chaotic as the lack of space makes it difficult to queue behind someone without getting rather close to the person in front. A little bit of confidentiality is important and missing when checking in. The reception staff are very friendly and once check in was complete and I entered the lift, it was a different world! Very modern hotel and spacious too. The rooms are on par with any 4/5 star hotel in the world and the mod cons are excellent. Whatever you do, I would wholeheartedly recommend the rooftop restaurant. The view is breathtaking, but beware of the mosquitos. The staff are so incredibly friendly, professional and dedicated. I would certainly stay there again. The only gripe I had (and I told them about it!!) was the $5 charge for the airport drop-off. Oh, the airport is less than a minute away but rather difficult to get to on foot. This should be complimentary in my opinion. Overall, a good experience at this rather nice hotel, although it resembles a tardis even Dr Who will be proud of!

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. i have informed the concern department to revise the airport transfers. we will be charging for pick up only since there is a third party involved for Meet and greet service at the airport. which is right after the immigration desk. and as suggested we would be working on ways so that we can make the drop off complimentary. thank you once again. hoping to welcoming you once again to our property. kind regards, Fahim Rahman

"Great food & service!!!"

5
08/06/2016

Great food was served by 'Tarragon' restaurant on 2nd floor!!! Any questions about the food? You just have to look for Supervisor 'Nazmul'! He will help you w/ great service and you will walk out w/ a big smile on your face!

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many thanks for your kind review. hoping to welcome you on your next stay with us. your kind review inspire us to perform with dedication and utmost care. kind regards, Fahim Rahman

"Excellent Location and Excellent staffs"

5
08/06/2016

Well the hotel is centrally located and the staffs are excellent and very friendly... My advice to meet Mr. Roy at the front desk , he is such a wonderful host and we felt really at home... Big appreciation sent from our team at WTTS Kuwait. I would really recommend this hotel to any traveler, be it family, friends, business...This is the best pace to stay in Dhaka. Thanks alot to all the staffs and management for making our trip a really memorable and comfortable.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. our hard work and dedication comes from the positive feedback that we receive. For the month of Ramadan there are rooms available inclusive of Buffet Breakfast and Iftar with Buffet Dinner. kind regards, Fahim Rahman

"Best hotel in Dhaka!"

5
05/06/2016

Nice location, clean room condition and great quality service from the staff especially 'Reza Khan'!!! Very professional!!! I have been to many different hotels in Dhaka, but I think it is the best hotel! I am willing to come back to this hotel in the future and I don't need to search for hotels in Dhaka anymore!

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many thanks for your kind review. hoping to welcome you on your next stay with us. our aspiration to work hard comes from the guests satisfaction. kind regards, Maple Leaf Team.

"Service with a SMILE ..."

4
21/05/2016

I had an opportunity of staying with Hotel Maple Leaf (Uttara, Dhaka). Nice location to avoid traffic chaos of the Dhaka City and the service is excellent with every member of the team more than eager to help you with a smile. Thanks for making the stay comfortable.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear KrishRoy4U, Many thanks for your kind review. our inspiration to work harder and make sure that all the guest who stay with us. Keeps coming back @ BEST WESTERN PLUS Maple Leaf. Hope to welcoming you as our guests soon. kind Regards, Fahim Rahman

"Highly recommended hotel"

5
18/05/2016

My hotel experience was excellent. The staff are kind and are willing to extend a hand if you need extra help. The room was not so roomy but it was well kept. Breakfast also has a wide variety of food. And the best thing that it is only 5-7 mins away from the airport and they do airport transfers. Will definitely come back in the future.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear LevAgus, Many thanks for your kind review. You would be happy to know that our Roof Top BBQ restaurant "CHARCOAL" is one of the best BBQ rooftop restaurant in Dhaka. hoping to welcoming you once again to our hotel soon. kind regards, Fahim Rahman

"Service is the brand ambassadors at this hotel"

5
10/05/2016

Great Service, care. The staff are really the differentiators here. Gentle and take extra care of the requirements. One example, The House keeping guy came for evening service, first requested permission to carry out the service, checked out everything, confirmed to me what all he had done. When I said no and thanked him for his service, he requested if he may convey something AND requested me to kindly inform my friends about the good service and quality of this hotel, if I may. This is a simple gesture but goes a long way to prove that the staff are so concerned about the Word of Mouth of the guests to create the right impression about the hotel and use it as a brand. Hats off to them and their service. Only point one has to think is the rather high tariff. May be due to the location of being near to the airport, but it is still high.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. you would find rates are tailored to the guests need. and also there are rates that are low and have full pay confirmed rates. which gives the guests to choose the rate that fits the guests travel plan. and for the regular visitors or for the guests who has a liaison with a local company. for them we offer very attractive rates as our corporate partner. please contact [email protected] for more information. Kind Regards, Fahim Rahman

"Quality Hotel Uttara "

4
08/05/2016

This hotel quality is European Standart. Breakfast, room cleaning is very good. Reception people kindly interests guest requirements especially Mr. Peter is very experienced and good people Best Regars

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. You are our motivation to work harder. so that you get the best of the services. kind regards, Fahim Rahman

"Fantastic staff"

5
20/04/2016

The rooms are small, but very clean and adequate, the staff are very helpful and very friendly, cannot do enough for you, the coffee shop is great, lovely coffee, the 10th floor is a very nice place to have dinner at the end of a working day, a very relaxed atmosphere.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many thanks for your kind review. hoping to welcome you on your next stay with us. kind regards, Maple Leaf Team.

"Best Western Plus Maple Leaf, Uttara"

4
20/04/2016

Very nice hotel with friendly staff. Very very close to the Dhaka International Airport, you can avoid the dreaded Dhaka city traffic and reach to the hotel very quickly. Overall a good value for money business hotel.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. our hard work and dedication comes from the positive feedback that we receive. hope you would try our roof top live BBQ restaurant on your next stay with us. kind regards, Fahim Rahman

"Good Business Hotel"

4
10/04/2016

The place is very close to the international hotel, takes about 5 min or so. The rooms are quite luxurious but the prices are on the expensive side. The hotel has a nice restaurant and the breakfast has good selections. I found a bed bug in my room but the staff was very cooperative and changed my room immediately. The personnel are very eager to help and very supportive.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Shivdas, Many thanks for your kind review. we would like to take this opportunity to clear the misunderstanding, that the silverfish insect was misunderstood as bedbug. and usually silverfish are present in old books. With the standard that we follow to keep our rooms clean. There is weak chance of having bedbugs in our establishment. every guest complain or report is dealt with utmost care. This is the first and hopefully the last review on a mistaken identity of silverfish. please check your books to prior to travelling to avoid future mistaken identity. kind regards, Fahim Rahman

"Very Good for a short stay"

4
05/04/2016

The Best Western Plus Maple Leaf is a good place for a short stay in Bangladesh. The hotel is literally minutes from the airport. The rooms are relatively small in comparison to larger luxury hotels and the closet space is at a premium but it is clean, well kept, and comfortable, especially for a short stay. There are two restaurants with a decent menu, the food is good and well presented. The overwhelmingly best feature about the hotel is an Outstanding staff and service. The Housekeeping and F&B Supervisors do an outstanding job of providing top notch service. Their staff is pleasant, courteous, efficient, reliable, and motivated to provide for all your needs, meeting and exceeding your expectations. I had a two week stay for business and was very pleasantly surprised and satisfied with my stay.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your Kind review. our aspiration to work hard and give our best to the Guest. comes from positive feedback. and in time and time again we hope to do our best so that the guests would have a perfect stay in one of the busiest city in the world. kind regards, Maple Leaf Team

"Very Nice Service and Hospitality"

5
02/04/2016

Best Wester has a very nice service and Hospitality, Very Kind. When i was seek in Bangladesh they provide a driver and premium assistant at the Hospital. FIVE STARS Nice cleaning Room Service And food restaurant

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, many thanks for your kind review. Our inspiration comes from such reviews. which makes us work harder to create a reason for our guests to choose us all the time. During your stay in Dhaka. kind regards, Maple Leaf Team

"Hotel Staff and Housekeeping Staff"

5
24/03/2016

I am writing this review to let all know that the hotel staff and the housekeeping staff go out of their way to make you feel comfortable. Supervisor Arif takes action to see that the customer is well taken care of. Congratulations General Manager you have a caring and hard working staff!

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. our aspiration comes from the positive feed back from our patrons. which motivate us to work harder to give a perfect hotel experience. kind regards, Maple Leaf Team

"Best Western - Uttara Dhaka"

4
08/03/2016

Very friendly staff at the rooftop restaurant "Charcoal" overlooking the airport - Sincere thanks to the supervisor Mr. Moyeen and the Chef there. Small but functional rooms, silent even though being on the main road. Very rigid about drinking water bottles, you have to pay if you may drink more than 1 ltr per day. Most weird is that they fanatically check your bags at entrance for water you may carry from outside and put stickers.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we would like to ensure safety and security that of you and our guests. as per the hotel policy there will be two complimentary water bottle in the room. and additional water bottles is available on request. And is chargeable. i would like thank you once again for your kind review. and i have notified concern departments regarding the rigidity of water bottles. so that on you next visit we can accommodate to your request. thank you for choosing BEST WESTERN Plus Maple Leaf Hotel. Kind Regards, Fahim Rahman

"Convenient on location and supporting staff."

4
02/03/2016

Stayed for 4 nights- Very close to the airport and midway to citycentre. Though rooms are small but are well maintained, clean, hygienic. Food is average but you have options nearby on Restaurants to go if you don't like hotel food. overall nice property to stay with.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind feedback. it would really be helpful to us if you could point areas where we could develop in the Food so that we could improve from being average. there is also a roof top restaurant that opened live BBQ counter recently. hoping to have you with once again. thank you once again for choosing BEST WESTERN PLUS Maple Leaf Hotel. Kind Regards, Fahim Rahman

"Value for money with comfort."

5
21/02/2016

I find the hotel staff really very supporting and the food is great. I enjoyed the stay. Though the rooms are small but they are well maintained and well lit. I am Indian so their supervisor made sure that food taste like India.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. our hard work and dedication comes from the positive feedback that we receive. hope you would choose to stay with us once again in future. kind regards, Fahim Rahman

"Excellent hotel, best part is the staff"

5
06/02/2016

I stayed for one night and thought the bed was great! The staff went above and beyond to make sure I was comfortable and had everything I needed. They helped me activate my SIM card, and overall made the hotel seem like a full service place. Breakfast was very good, food for every taste, some local recipes, very professional and helpful staff. I would select this hotel over any others in the city and will make sure I stay here when I come to Dhaka again.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind feed back. Reviews as such inspires us to go that extra mile and make our patrons feel at home. i would also like to inform that there is a live BBQ restaurant on the roof top that you can try on your next stay with us. until then stay happy and healthy. Kind Regards, Fahim Rahman

"Convenient and quiet"

5
30/01/2016

Very close to airport but amazingly quiet even though I could see the planes out my window. The staff were very friendly and the room was very comfortable. Very comfy bed and modern room layout. Will definitely stay here again.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Ms. Elizabeth, many thanks for your kind review. you would also be delighted to know that there is now a live BBQ station placed at the roof top restaurant Charcoal. it would benefit us to know if you have visited our Food and Beverage Outlets. Their reviews would help us serve our clientele better. we aspire to work harder to make our guests get the best of our services. kind regards, Fahim Rahman

"Modern"

5
27/01/2016

its a new hotel. modern, beautiful and small. but nice place to spend time. specially lobby lounge. quite, small and cheap. i been to meet with my client and it was good meeting for me. but regarding transportation, its not easy to find any paublic transport easily. if you have your own transportation then its the best place.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many Thanks for your kind Review. we aspire to work harder and efficiently so our valued Guests can have a perfect stay in Dhaka. We have a Sedan and a Toyota Grand Micro bus. for transportation hire or for information please contact our front office department. thank you once again for such an aspiring review. kind Regards, Maple Leaf Team

"good location but too expensive"

4
13/01/2016

the only positive about this hotel is good location and helpful staff!! the rooms are small. the breakfast is not up the standard of 5 star. The hotel has a spa and health club which is a added attraction & very close to the airport!

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many thanks for your kind review. please note that the rooms on the higher floor are little bigger. there is a Roof Top BBQ which serves fantastic steaks. with refreshing beverages to chill out after day's work. we hope to welcome you once again to our Hotel. kind regards, Maple Leaf Team

"really a comfortable place"

5
12/01/2016

The hotel is very near to the airport but you can't get it by walk. Despite this proximity the hotel rooms aren't noisy. There is a good restaurant on the rooftop. The wifi works very well everywhere. We had our room even if we arrived at 10.30am. The service is very good and all the hotel is cool. The transport' service to the airport is included.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear City Traveller, we would like to thank you for staying with us on your visit to Dhaka City. I would also recommend you to our roof top BBQ restaurant which serves fantastic BBQ Steaks. and Refreshing Beverages to choose from. wish to welcome you once again to stay with us. kind regards, Maple Leaf Team

"Excellent Hospitality in Uttara, Dhaka Best Western Plus Maple Leaf - Ryan"

5
05/01/2016

The Hospitality at the Uttara, Best Western Plus Maple Leaf Hotel is excellent. The service is very prompt and the Hotel Services are Managed Professionally. If you ate travelling to Dhaka on Business or Pleasure, this is a place you should try. The Food is exquisite. The Sales Team Specially Amit is highly professional and makes every effort to make the stay at Maple Leaf comfortable. Overall you can stay with safety, homely atmosphere, Roof Top View of the Airport and the City of Lights by Night.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Many thanks for your kind review. our aspirations comes from the guest satisfaction. which makes work harder to make our guests feel at home away from home. with gratitude, Maple Leaf Team

"Comfortable stay with excellent service"

5
12/12/2015

After staying at the hotel for a month I can only express my sincere gratitude to all the staff. It was my first time in Bangladesh and they have made my stay as comfortable as possible. The restaurant food is great with a huge choice of local and international cuisine. The room was a good size and always clean. The staff are friendly and helpful and I would recommend a stay here.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, many thanks for your kind review. our inspiration to work harder comes from a patron's word of satisfaction. so that we can work harder to make our guest feel at home. kind regards, Fahim Rahman

"Comfortable with great value"

4
09/12/2015

Arriving Dhaka after mid-night, the room was a bit of a delight after a long day travel and location in a few minutes next to the airport was just great. Being the first time to Bangladesh, having heard of bad experience about the city traffic, while considering the need to catch a morning flight, this place was a perfect choice. Even though the hotel is in close neighborhood of the airport, noise didn't come in and you could have a comfortable good sleep. However, it wasn't really pleasant when you check-in the room in the mid-night and the staff followed behind coming in to spray mosquito killer spray, leaving you with the smell of it. Would be much appreciated if they could do that before the guests' arrival. My room seemed to be next to the entrance of the fitness centre and it was a little noisy in the evening when other guests started going in and out, playing the music loud… Other than this, everything was fine. Shower was user-friendly and comfortable. Food was great, both room service dishes and buffet breakfast, though the Bangladesh style was a little salty (?). Staff have been friendly and helpful too. I will stay again for my next visit to Bangladesh. Thank you!!

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Guest, Many thanks for your kind review. we have notified the concern department regarding the mosquitoes spray and late night staffs. little tips when you request for your room. you may notify us of your room preference and we shall do our best to allocate your room accordingly. thank you once again for choosing Best Western Plus Maple Leaf Hotel for your stay in Dhaka. Maple Leaf Team.

"Continued Improvement"

5
07/12/2015

I've just completed my second visit to Bangladesh. I again stayed at the Best Western Maple Leaf. My first stay was two week after they opened in 2014. This stay coincided with their 1st year anniversary of the opening in 2014. Even though the Best Western is a chain this hotel is more of a small bouquet hotel. The improvements to the facility was impressive . The roof top restaurant is open and serves BBQ. They have added a Spa areas for massage etc. The restaurant on the 2 floor improved the menu with great choice and also serve a buffet on the weekends. The food was excellent. As usual the customer serve is outstanding. This really is the choice to make for a successful stay in Dhaka. I highly recommend it.

Maple L, Public Relations Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. our valued patrons' reviews makes us work harder to make perfection in what we do. we care therefore we would like to make sure that the patrons gets the best of everything during their stay at Maple Leaf. kind regards, Maple Leaf Team Maple Leaf

"A surpise amongst the chaos"

5
30/11/2015

Was my first time heading to Bangladesh and it was with some trepidation as there was some unrest. My partner had been staying at the hotel for some time and was quite positive. Arrival at reception was warm and welcoming. The hotel was quite new and the rooms reflected this. Fairly standard up to date decor in compact rooms. Bathrooms were very small but for a short stay were more than adequate. We used the roof top terrace a few times for drinks and dinner. A great view across the city and airport. We were lucky that it was not too hot. Service was a bit hit and miss and I think that cam down to the inexperience of the staff and a bit of a language barrier. They do offer beer and wine to foreigners but supply can be limited. The main restaurant which we used for breakfast is comfortable and there is a decent choice of food and the coffee was fine too. Overall it was a very good stay made even better by meeting the owner whose hospitality was incredibly gracious.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your review. My apologies for the services. since we are training and developing our staffs so that we can groom them to our satisfaction. reviews such as this tool that we can develop areas where we are lacking. kind regards, Maple Leaf Team.

"This is one of the best quality and service hotel in Dhaka"

5
19/11/2015

After a very bad experience on a poor hotel, I moved to this hotel, it was surprisingly good in service and quality, although its not cheap, but you wont regret to pay extra for much better service and quality. The rooms are not big, but very modern and clean, it can provide you a very comfort stay during your trip, This hotel is only 1 year old, everything still feeling brand new. The breakfast was also very good buffet type and many varieties. The top floor (roof top) Grill restaurant is a must to go during the stay, the food and service are so good, although its top floor, you won't find much good view as Dhaka is not a very beautiful city at night. Anyway, I had great stay in this hotel and I sure will pick this one again on my next business trip.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. we hope that roof top restaurant was preferred outlet for your dinner on your next visit. kind regards, Maple Leaf Team.

"Young Hotel -Surprisingly Good"

4
15/11/2015

I stayed at the Maple Leaf for one week. It will be celebrating its first anniversary very soon. It is very convenient to the airport just 5 minutes away even with Dhakka's famous traffic. The restaurant had a varied menu and everything I tried was very good. The breakfast was very good compared to other hotels I have stayed. Clean rooms, comfortable beds, a responsive staff. I'd stay here again.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. we also have a wonderful Dinner buffet served on the weekends. when you get the next opportunity to stay with us. I would recommend you to try it out. kind regards, Fahim Rahman

"It was good ."

4
05/11/2015

west window room of better than east side room . Its has large window ..... near to airport . There customer executive and sales and marketing employe behavior's is commendable. Food is testy and good . .

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, many thanks for your kind review. our inspiration to work harder comes from a patrons word of satisfaction. so that we can work harder to make our guest feel at home. kind regards, Fahim Rahman

"Business"

4
25/10/2015

A very nice hotel. Located close to the airport with a good airport shuttle. The rooms are meat and well maintained. Restaurant has good Indian and continental style food. The breakfast is varied and complete with a lot of choices. A good hotel to stay in Dhaka.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. i would like to thank you for choosing BEST Western Plus Maple Leaf as your hotel in Dhaka. just so you know there is a newly opened restaurant at the top, that you may like to visit on your next Stay with us. thank you, Fahim Rahman

"Nice Hotel and fantastic Breakfast Buffet!"

5
21/10/2015

Very nice Hotel, I enjoyed my stay at this hotel, I stay there 3 nights on 18th sept. came from ItalyStaffs are very polite and professional, specially restuarant staff wellcoming with smile and greet with well manner , everytime when I come to the Restuarant. And Breakfast Buffet is all organized . You can find all kind of foods including cheese, freash and mouth-watering local fresh fruits. Healthy soups and many verity of Bakery selections! These Bakery goods are in par with European 5 star Hotels! They are serving fresh juice & freshly brewed coffee , I think its the best Breakfast I had in dhaka city. I had 2 dinners at the hotel restuarant , the food tested excellent, food quality & presentation was 5 star standard, I strongly recomended this Hotel. Overall its a great Hotel! We will come back again!

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind Review. we aspire to do even better in coming days. Your Positive reviews are a motivating factor in giving our best to our valued guests. kind regards, Fahim Rahman

"Excellent place"

5
21/10/2015

We stayed at this hotel for 2 nights a few days before Christmas 2010 and it was everything I hoped it would be. It's well located off the Main Street and the main markets of the town and room we paid for (the attic loft deluxe) was probably the best hotel room I've ever stayed in. The included breakfast was good enough and the mini bar in the room not overly priced. The overall decor and feel of the hotel was great and it served as an excellent base to explore At dhaka at Christmas time. ! Thanks also to the small group of people who clapped and cheered when they saw us

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. We have a roof top restaurant that serves delicious BBQ food. hope you would visit it in your next stay with us. kind regards, Maple Leaf Team.

"Had dinner at Tarragon Restaurant"

4
14/10/2015

Good steaks and delicious chicken wings. However, did not care for the Thai soups. Service was very attentive. Manager came by and checked up on us. Great thing about the Tarragon Restaurant is it is open 24 hours. It's on the 2nd floor.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. kind regards, Maple Leaf Team.

"Nice place to stay for factory visits."

4
13/10/2015

The hotel is very close to the airport 5 minutes walking distance. The rooms are excellent with modern infrastructure. The staff is also very helpful. The roof top restaurant is also good. It's location is strategic to people who visit factories as a lot of time is saved in traffic. some good restaurants are also located within walking distances.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your kind review. we hope to have you as our valued guests once again. we also have a wonderful Dinner buffet served on the weekends. when you get the next opportunity to stay with us. I would recommend you to try it out. kind regards, Maple Leaf Team.

"Excellent stay"

5
27/09/2015

Rooms are equipped with most modern fittings and furnitures. Very well decorated and they provide with excellent amenities. Food is upto the standard. Excellent staffs and very well behaved. Joy the Receptionist was very helpful and very well behaved. Overall I would say that it's was worth paying whatever the charge were. I would definitely stay here again if I have to stay at a hotel in Dhaka city although we do have a company Resthouse. It was worth staying here. Sharing some beautiful family suit room pic.

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Madam, Many thanks for your kind review, it is our honor that you have chosen BEST WESTERN Plus Maple Leaf Hotel instead of your company rest house. We would like to take this opportunity to thank you for giving us a chance to serve you as our esteemed guest. and in the process making an impression. hoping to have your as our guest once again in future. kind regards, Maple Leaf Team

"Finally a fantastic hotel at a sensible price in Dhaka !"

4
22/09/2015

I travel every month to Dhaka and have been constantly appalled at what passes for international hotels in Dhaka. The prices of the established hotels are day light robbery and an insult to all business people who had to stay in them because there were no alternatives. The food in most of these hotels was also second class at 6 star prices!. I have been using this newly opened hotel for a few months now and have enjoyed every stay. The rooms are very good and just what you need. The prices are correct so for once you can relax without thinking "why is this hotel ripping me off"?! The BBQ restaurant on the terrace is the best (I would eat there every single night without hesitation) The management are all very attentive in every area (especially the restaurants) and highly trained in the West at some of the best 5* Hotels in Europe. Is it perfect? not quiet but that has more to do with being so new and junior staff having to understand the expectations of international travellers - small example of what I mean is staff leaving room service trays in the stair well for later collection because they assume business people always use the lifts. I always check the fire exits ( don't you?). But this is far outweighed by quality of rooms, food, management and location (5 mins from Airport- my business is not in city centre),All rooms are double glazed so street noise is at acceptable levels. But if you are particularly sensitive to noise then all back rooms are silent. Oh did I also mention they have the best Ice Cream ? :)

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Mr. Andrew, Many thanks for your kind review. We hope to having you as our guests once again. kind regards, Maple Leaf Team

"Hotel near Dhaka airport with amazing staff and service"

5
06/09/2015

My wonderful experience started with airport pick-up. The greeter was waiting at immigration so I did not have to worry about how I would get to the hotel. They had my check-in ready to go and I received a very warm greeting from all staff. Mr. Hossain gave me his card in case I needed assistance during my stay. I am beyond impressed with the staff at the hotel: they were extremely friendly and professional. By the end, everyone knew my name. Overall the food was great; I expected to get sick in Dhaka but did not feel even a little sick at all during my 6 night, 7 day stay. The food quality is excellent. They have a variety of food options for lunch and dinner and their Western food is good too. The breakfast buffet could be improved (I don't normally eat chicken nuggets and chow mein for breakfast but they also have eggs, toast, and fruit). I also felt extremely safe in Dhaka as they arranged private cars for my business meetings around the city. Hiring a car through the hotel was convenient even if it was pricey. You did not need cash for this service as it is added to your hotel bill. A suggestion to the hotel: I recommend making the airport transfer complimentary, as the hotel is so close to the airport and transfer is otherwise a bit pricey. I understand why other hotels might charge for this, but many hotels offer the free service and are much farther away. While I am glad I was safe during my travel around the city, the hourly car hire is also very expensive, much more expensive than if you booked directly with the service, since the hotel charges a large premium. I suggest working out a daily price rather than hourly, as hourly hire was very costly when I had 10+ hour days. Hotels in Dhaka are very expensive, and this one is no exception, but I was happy with the service I received. Some other great features: they have a wonderful lobby to sit and work outside of your hotel room, but the room is also great for business travel with a desk area and chair. The TV service is fantastic with English news and entertainment channels. The shower pressure is some of the best I have ever had. The WiFi is fast and could handle all of my Skype calls back home. The hotel had no electricity issues. The hotel is new, and the room was very clean. At checkout, they will help answer any questions you have about your room bill and mine was very accurate. All of my food and beverage and car hire charges were clearly listed. Thank you for making my first of many trips to Dhaka a wonderful experience. See you in a few months!

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Sir, Many thanks for your review, we aspire to serve our customer in such a way that they remember us by the quality of service and dedication of our staffs. we take pride in our product and the positive reviews are the moral boost to do even better. kind regards, Maple Leaf Team.

"a nice place to stay for business"

4
28/08/2015

Very close to the airport, only about 10 minutes driving. Single room is small but quiet, comfortable and very clean, air condition and free wifi work well everywhere. Staff are very polite and friendly, securities helped pull the car door every time we left or arrived, breakfast is hearty, you can find at least 3 kinds of cheese including blue cheese. I had 2 dinners at the hotel restaurant, the food tasted good, especially local cuisine, I strongly recommend beef masala, I think it's the best masala dish in dhaka city. overall it's a great hotel to stay for business

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Michael, we appreciate your great feedback. we are always working really hard to make the quality come first. So that out guest remember us by the best quality product that comes with the top quality service. your comment about the Beef Masala has been passed on to our production team. we feel it is really motivational for us get positive feedback from time to time. hoping to have you as our guest once again, kind regards, Maple Leaf Team

"Great stay and comfortable. Staff are friendly"

4
10/08/2015

Great stay and comfortable. Staff are friendly. Very warm hotel when you enter the lobby, nice for everything. There is a roof to restaurant with a group of music band. Breakfast very good, overall I'm satisfied great great city hotel in Dhaka

Maple L, Manager at BEST WESTERN PLUS Maple Leaf, responded to this review
Dear Elivia, we sincerely appreciate your feedback. Your comments are motivational for us. we aspire to serve you better, our valued guest. Hoping to have you as our guest once again n future. kind regards, Maple Leaf Team