Best Western Jangwani Sea Breeze Resort

I booked the Queen Jacuzzi suite. Pros: The hotel is very nice like the pictures - very remote, quiet. Breakfast was solid with a lot of varieties. We mostly enjoyed our stay except for a few irritations. Cons: - Wifi is horrible in my room with constant disconnections on all our devices - especially at night. Gets slightly better in the morning. Was frustrating as I needed to do some work. - Reason I booked the room is coz of the Jacuzzi. The Jacuzzi fills up well, warm. however the moment u power the pump, all sort of dirt mixes up with the water. Indicating the pump and pipes need to be cleaned. Ended up using it like a regular pool without the pump - a bit frustrating - Hotel has a 2 bottle water policy per day. This isnt a big deal if u are by yourself. But after charging me extra for having my spouse and my 4 month old child - how can u tell me there is a 2 bottle water limit per day for 3 people especially when you dont even make sure you place water every day. I had to remind the lady they didnt place water the day before. Before she finally gave me water to feed my son - annoying. I wouldnt have bothered much, but it was 11pm, and nearest store is 10 mins away.

I have given this Hotel a 1 star as we had 2 nights here, it was not an enjoyable experience. We arrived late at night the First room we were allocated was very very dirty and smelling of Cigarettes, hand towel in the bathroom had been used previously. We asked to change rooms, which they did immediately this room was clean and ok. Restaurant is out the Hotel and over the road on the beach. Food wasn't great, service was awful, not a good experience at all. We had a 5am checkout in the morning, we had paid our Bill the evening before reception had arrange for us to have sandwiches and fruit to takeaway assured us it would be sitting on the counter at reception. The kitchen staff had to wake up!! Receptionist from the back room as it was not there. Eventually we received our tin foil packages and in it only sandwich each no fruit!!!!! We left and will never return to this hotel .

I had dinner two evenings, the food was delicious. I sat at the bar and ordered a fruit plate for dessert, and what did I see, the plate intended for me, the waiter simply eats the fruit from my plate before bringing it, I was shocked. Behaved like pigs. I should have made a scandal, but I was so disgusted that I wanted to get out of there as soon as possible. I ate shrimp for dinner, I would like to know until all the shrimp came to me.??? I do not recommend this place.

The place was as advertised. Check-in/Check-out was fast and efficient. room was big spacious and very clean. breakfast was ok only downside was birds in the dining area. Staff were really good and attentive. the beach area mhhhh was really not that good. at night the place was dark with little to no lighting. in the morning the area was littered with trash/ garbage. the pool was good and clean. all in all our stay and the hotel was good and will definitely come back Senga

All staff super friendly. The rooms were a little outdated. The food at breakfast was not much variety but the food in the courtyard bar was amazing. Freshly cooked and incredible flavours. Resort is right opposite the beach which is beautiful (although beach a little dirty and outdated sun loungers) Overall good experience.

This is our 2nd time staying this year, we enjoyed the resort so much the last time it was a "no brainer" to return again. The staff from reception to the bar staff and all the conscientious cleaners are always there to help out. The private pool and are for hotel guests is something else, peace and quiet for all. The rooms are all clean and tidy and prepared on a daily basis. One special mention. Michael, your Latte is the best ever. If you are looking for somewhere that has a bit of everything then you need to come here. We will be back with the kids next time as it is the perfect getaway but still within touching distance of the city.