My reservation and my points
Best Western Rewards
A Memorable Hotel Experience
A Memorable Hotel Experience
Your reservation
Not sure what Executive is supposed to mean but this property was disappointing by regular Best Western standards. Hallway floors were dirty and the areas around the elevator weren't mopped the week I stayed. Breakfast options were limited at best, with no daily variety on the hot options. The printed menu indicated muffins and bagels were supposed to be offered but the only options were white or wheat bread. Exercise room opened at 8AM each morning and was locked before hours so not sure when they think executives go to work or try to work out.
I got ate up by bugs while Sleeping when I woke up was itching and there was bites all Over me told The girl at check out said she will report
Travel work all the time but would definitely come back to the best western absolutely amazing job by the staff there thank you very much for the service .
My stays here are predictably comfortable and easy. Never any surprises or glitches, thank goodness. I'm very thankful for everyone that works there. Great shower, comfy beds and the pillows are AWESOME. I always get a great nights sleep.
Pros: bed was comfortable and pillows were nice and big. AC worked great. Cons: Bathroom had black mold on the ceiling. I put the do not disturb hanger on the door while I was gone for work. Came back one night to find cleaning staff had been in my room because my bed was made and had new towels. I guess they don't respect privacy. What's the point in having the door hangers if they are going to go in your room anyway? I had left my suitcase open and personal belongings out. I wouldn't have if I had know someone was going to be in my room.
First time staying at a best Western, the room was very cozy. The bed especially was comfortable, honestly some of the best sleep I had in awhile. I like being able to control the temperature in the room, really maximizes the comfort for me.
I always have a good experience when staying at this hotel. The customer service is great, the breakfast is tasty, and the rooms are always clean. I don't believe I've ever encountered any issues when staying here.
Why is the coffee service next to the toilet? The hotel needs a good cleaning and new management. None of the employees acted like they enjoyed their job. I felt like they were waiting for us to leave as soon as we checked in. Breakfast was provided but left a lot to be desired. The eggs were over cooked and the sausage was swimming in grease. We will stay elsewhere th next time we are in town for a family funeral.
My family and I enjoyed our stay this past weekend. The bed and pillows were comfortable. The breakfast was good. The staff overall was good. Unfortunately, there was one front desk staff who was not friendly.
To avoid driving home at night after Thanksgiving dinner with relatives, we needed a clean, comfortable place to spend night. BW+ in Corsicana fit the bill. We prefer BW+ because this franchise has more dependable local owners than some other chains.
This is the second time I've stayed at this hotel and I really liked it. The bed is very comfortable, the rooms are clean, the staff are friendly and helpful. We have stayed in four hotels in the past few months and have decided that this one fit our needs the best.
Beware of this establishment. Check pricing if any tragedy has occurred in the area and expect a 50-60% increase. Additionally, this particular hotel will require a $50 security deposit held for at least 2 days after checkout but has no process to for checking a room upon checkout. This hotel is a $70-80 double queen price point which charged $180 on the night we stayed as they were gouging folks displaced by a storm a few mile south. Others in our group paid closer to $230. Beware - for $70-80 it would be what one would expect.
Front desk clerk was on the phone when we checked in and barely acknowledged us. It seemed she was incapable of smiling or using niceties like please and thank you. Elevator stank. Room was clean but needed some updating & maintenance. Bed was fairly comfortable. Bathroom smelled mildewy, probably because the curved shower curtain rod was pulling away from the wall, so curtain wouldn't stay closed, making it easy for water to spray out. The was broken tile. Worst of all was the coffee/ drinks station on the counter within arm's reach of the toilet. Gross and unhygienic! I tried calling the front desk to report issues, but the room phone did not work. These issues seemed like they'd been in place for a while, but when I reported them to the front desk(twice) everyone acted surprised. Breakfast was average and not actively monitored, so guests had to go the front desk to report when things ran out. The coffee at breakfast was surprisingly decent. Overall, it wasn't our worst hotel experience but far from the best.
Professional staff. Two-bed room on second floor was clean and in working order. Breakfast options were reasonable, fresh and hot. Eating area was rather small. Convenient location. Fitness room was fully occupied so we did not use. Pool looked fine but we did not use. Facilities could use some cosmetic repairs here and there.
The hotel is close to I-45 and near a variety of restaurants. Everywhere we went seemed in close proximity. The staff was friendly, the hotel was clean and quiet, and breakfast had a lot of choices from hot to cold and even fresh fruit.
BUGS!! Stayed there this past weekend. We all woke up with bites all over our body. We notified the front desk and they did absolutely nothing about it. Can't even offer a discount or refund due to us booking with Expedia! It's obviously just an excuse because they weren't even apologetic or cared. Save your money and don't stay in this dirty outdated place. They claimed that it was a silver fish and nothing was found yet we woke up with our body covered in bites. Don't recommend at all! Rooms1.0Service1.0
The positive: Front desk people were friendly and helpful. The hotel smelled stale, the breakfast was less than average, there were loose tiles on the floor outside the elevator. The fire extinguisher in the room leaked water on the floor. They called the room handicap because there was a grab bar in the bathtub.
The room (215) had been cleaned but several stains on: Carpet, couch, and ceiling. Black mold was located on the ceiling above the shower and in the shower area. There was also bubbling and missing paint in the living area.
The hotel is very accessible to downtown Corsicana. Staff was friendly and the area felt relatively safe. It's not scenic, but it's clean and fresh. Internet was a not rock solid. We steamed a movie, but had to wait at one point because the internet went down. It came back quickly, and we finished the movie.
I stayed here for one night, and I enjoyed my stay. My room was clean and the beds were very comfortable. All of the furniture in the room was in good repair, although the towels were pretty worn. Breakfast was sufficient, but my friends said the coffee was not very good, so I did not try it. I would gladly stay here again.
Nice hotel with comfortable beds and a great ac unit. We like a cold room at night and thank goodness the ac worked well. The beds seem small but comfortable. The paint and curtains are an odd color combination and someone apparently doesn't know what contrasting colors are. Breakfast was hit and miss because we stayed here going to Houston and back to home. The tiny biscuits were awful and over 10 seconds in the microwave made them hard as nails. We ate breakfast at 8:15 on Wednesday and the potatoes were hard and not cooked and there was no scrambled eggs left. Coming back no forks at 8:00, no muffins or pastries. On a positive note, the location is good, and the staff is nice.
Extremely dirty, smelled, in disrepair, dirty sheets/bathroom/etc, stained carpet. Bathroom was dirty, bathtub backed up, seals were peeling & moldy. 1st night had to change our own sheets as they looked like someone else had slept in them. Ac didn't work in one of the rooms neither did the TV. Worse experience ever. One of the staff seemed annoyed when we reported problems.
I made a reservation on 1/12/22 thru the Best Western App, of which I am a Diamond Select member. Upon arrival I presented my DL for identification and my EFS debit Mastercard. Desk clerk informed me, that because I was a truck driver ( they have truck parking), they wouldn't accept my debit card because it doesn't have a chip. I have never had a problem with this. So I asked to speak to the manager, and the desk clerk obliged by calling the manager on call. This manager also told me over the phone, that because I was a truck driver, I couldn't be trusted to use a debit card with no chip. At this point I was very irritated, but gave in and produced another card that does have the chip, at which point I was then told there were no rooms available. Reservation would not be honored.
Drove from Mississippi and got as far as Corsicana. I pulled in after 1 AM and was surprised at the wonderful clean smell of the front lobby that was so nice! Christopher was extremely pleasant and we had a very nice chat. We were quickly checked in and got ourselves (my daughter, her 3-month-old, and her 2-year-old) cleaned up and straight to bed. The sheets were clean, the bed was firm and the variety of pillows allowed us to pick our favorites. The bathroom was immaculately clean and the shower head was amazing! We wanted to take a picture of it to try to buy the same one for ourselves! :) We had a great night's sleep and were very comfortable. In the morning my daughter and her toddler went down for breakfast and Suru, the General Manager was sweet to put on a children's tv show while they ate. They had a nice conversation and came back to the room happy and full. When I went down to eat, Suru complimented me on my family and kindly changed the kid's show to the news for me. We ended up chatting for a good while, making me almost wish we lived closer to Corsicana because I could see making a lifelong friend with Suru. :) The hotel is very well maintained, in a great location right on Hwy 31, and felt like it was in a safe area. I didn't have a single complaint about our stay there and would highly recommend this hotel to anyone. Thank you, Suru!
Property was clean & well maintained. My room was exceptionally clean & in good order (carpet was as clean as possible, but had some permanent stains). All appliances/services worked well. Large TV with lots of channels to choose from. Fitness center & pool were also well maintained. All staff I encountered were courteous. Looking forward to staying here again.
The check in process was simple and quick. The area is quiet and they were not full. I felt safe going out to my car at night. The room was clean. The air conditioner worked great, getting the sleeping temperature down to 63. If we are in the area again, we will return.
Staff was pleasant and helpful during check in. We dropped off our bags and went to dinner. After we returned as soon as I laid down on the bed, I started having an allergic reaction to something. My eyes started tearing, frequent sneezing started and my voice started getting hoarse. Breathing was OK but not normal. I went to the front desk to ask about animals having been in our room and the employee said that they allow service animals, but the room is thoroughly cleaned afterwards. I called the booking service that I used for the property and was told that if a refund was to be issued, they would need to speak with a manager. No manager was on duty so the front desk tried to call the manager, did not get a response and said that she would probably not get a call back until the next day. Feeling terrible with no other option, I checked out and drove to another hotel to spend the night. Since this stay, The booking service has tried to speak to Hotel management and has not been successful so they are not allowing for a refund. I have called the property on three occasions and have left messages with staff requesting a call from a manager and three weeks later I have yet to receive a call. I have never before given a Terrible review rating on a business but given the lack of responsiveness on the property management, this one is well deserved.
I've stayed at worse hotels, but this one could definitely use some improvement. We had made prepaid reservations, so check in should have been quick and easy. Wrong. It took close to 20 minutes for us to check in and the other couple that was staying with us in a separate room. The staff was very friendly and courteous, but none of them seemed to know what to do. They had to ask the manager to come and help them. We finally got checked in and sat in our room, visiting with our friends for about an hour. Our friends returned to their room across the hall, and when I turned back the covers on the bed later, I found the bedding completely soaked, while the comforter on top was dry. That tells me that housekeeping simply threw a comforter over the top of the wet bed and called it clean. We complained to the front desk and they moved us to another room. So, we had to pack up all our belongings and schlep down the hall in our pajamas to another room, only to find THAT room had not been made up. Dirty towels in the bathroom, bed unmade, etc. So, back to the front desk we went and we were moved to yet another room. By this time, it was after midnight. The situation was ultimately made right, but it was a very unpleasant experience. On top of that, the mattress was worn out and uncomfortable and left both of us with sore backs the next day. I might add, there was no offer of compensation for our inconvenience.
I would like to say that this place was a decent place to stay, but that would be a lie. We checked in on the thirtieth of June. There was dirt in the floor and gross stains on the walls and sheets. There was also a cockroach in the light fixture. Also there were some bugs that hid behind the floor boards. I asked for a refund and they offered me a room in the third floor, that was also just as dirty. The included pictures are proof. They are also denying me a refund because I turned down their filthy 3rd floor room.
I worked with the hotel manager on reserving multiple room. She was very responsive and communicated very well me to ensure all of my rooms were booked with the right party. The hotel was clean and service was good. I had zero complaints from our team on the quality of the rooms or service. I can't say that with other hotels in the area.
We had a long drive to the hotel. They kept calling me to see if I was coming. When I arrived the check in process was very long. The front desk kept talking and taking her time. She even got on her personal phone and was talking while I was waiting to get checked in. The rooms were decent and clean, but it was hot in the room when I arrived so it was hard to get to sleep waiting for it to cool. The bathroom smelled bad and there were hairs in the tub and shower walls.
Hopefully city mandates will clear so pool can be open. BW staff are exceptionally friendly and helpful. Rooms were comfortable and pleasantly decorated. Atmosphere was quiet but family friendly. Gr8 work out room.
We have stayed at this motel quite a few times through the years and it continues to decline. This time we checked in and the room was so moldy and stunk that we requested a refund and left. The management came up to the room and wanted to spray a deodrizer to mask the scent but we declined. The place is really run down now. I suggest another motel if you stay in Corsicana, Texas
I love best western they are the best hotel around good customer service at all times very clean and nice at all times the mangers I just love her she is so sweet sura they rooms are always cleans and fresh
Hotel not the cleanest. Staff is slow at check-in, you receive sandpaper instead of towels in your room. The overall staff couldn't care less if you were a Platinum Member of just Joe off the street. By-Pass this BW if at all possible.
We had a fun stay with family and the Best Western was our HQ. Nice staff. Very helpful, though I am ready for the grab and go breakfast to just go. Rooms were nice, and I appreciate the extra steps everyone is taking to keep us all safe.
We had a nice stay here! Kennedy made our check-in very pleasant and easy. She was able to let us get to our room earlier than planned and it was greatly appreciated! The room was comfortable and quiet.
While getting my bags ready to leave they were rushing me to hurry up and leave the room. & for the price of 90$ Rip off because I was really looking foward to the pool but it was even open it was dirty and green. Nowere online did they mention that
Power was out at my house since Monday at 4 am.The room was clean and Warm.Beat Western manager was so polite and welcoming.The whole town was booked but they had an available Room.Thank you so much!We highly recommend this Hotel!
Amazing hotel! Would definitely come back. Extreme helpful, sweet staff with great help with available places to go and eat. Will definitely come back and share with friends and family to come and stay at the Best Western in Corsicana, TX!
The beds could be a little bit softer or they could even upgrade to a sleep number bed where you can choose your own sleep number so that way you feel like you're at home and if it's a late arrival you definitely will get a peaceful sleep in your Short amount of time
I must say my stay at best western properties have been nothing but exceptional! Not every property is the same but you get the same great service across the board but hey don't take me word for it go check out a property yourself!
As a solo business trip, relocated all my items in my car, I felt safe and knew my car full of things was safe. Easy check in, great breakfast, fluffy bed, clean property, nice staff. I will definitely return again soon.
This was the worst BW room I have ever stayed in. The carpet was so stained and we rolled to the middle of the bed because the mattress was so worn out. The folks above were very loud but i cant blame the hotel on that.
I booked this hotel a bit hesitantly due to a few of the recent reviews. We were pleasantly surprised. The staff was friendly, and the room was comfortable. The black out drapes blocked the light from the security lights, and the room stayed cool. We slept well. We will stay here again.
Good location, very convenient to i 45 freeway , Big parking lot , friendly staff, pretty big room, comfortable bed , clean room, breakfast was good and coffee and orange juice very good But dinning area little bit of messy,
There was hair all over the bathroom floor, the carpet was disgusting, the floor had holes in it covered with carpet and was uneven, the mirror was dirty and dusty, the coffee maker was dusty, the pillows smelled unwashed, there were stains on the pillowcases underneath the top layer pillowcases, and our phone didn't work. That is not all that was wrong with our room. This was literally the most disgusting hotel room I have ever stayed in. I'm not really sure why it got such a high rating on the website we booked it on. The front desk staff were very unhelpful. The lobby was untidy also. I felt dirty staying here. Save your hard earned money and stay somewhere with better management.
I was given a discount when I reserved the room but because we changed rooms the discount was taken away, I was double billed, lied to and treated rudely. I do not recommend staying at this hotel if you do double check your bill!
We've stayed at this property several times over the past few years for family get togethers. We tried others (HIE & HI out on 287) a couple of times, but the BEST Western is, by far, the BEST and consistent value We don't have a huge group - only about 8-10 rooms - as many cousins live in the area. But the staff always make us feel welcomed! Rooms are clean and very comfortable. Great beds & linens! Clean baths. Functional irons and hair driers. The staff are friendly and accommodating if asked for anything. Our last stay was during the World Series and we parked ourselves downstairs in front of the TV and ordered pizza. Other guests stopped by and visited, too. It's very relaxed and easy to stay here. We won't stay anywhere else now.
The room was clean, air conditioning/heating operated well. The staff was friendly and helpful. The breakfast buffet was good, except for the scrambled eggs. The eggs were ok, but were not adequate for making a breakfast sandwich.
The stay itself was okay but the problem started after check out. This hotel has billed the card that was used to hold the reservation not once but twice! Then they charged the actual card used to pay for the rooms incorrectly. The billed us for 2 days on one room and then charged the full price for a room that was given a military discount! After talking to the manager they refuse to refund ANY money! Don't do People. They will try to steal you blind! Management, Have fun with the Visa and Mastercard credit card Fraud Departments! Honestly goes a long ways! NEVER AGAIN!
The property has been nicely updated. The evening staff are pretty good, the day staff are marginal. They could use a marketplace inside the hotel. The rooms are in good condition and they are quiet at night.
Great place, very clean and the staff was friendly. Also include breakfast that was delicious. I would definitely recommend staying here. Nice and quiet i have no complaints about this hotel. My stay here was amazing.
We stopped on the way home from Texas and stayed the night. The hotel is very nice, the staff was very friendly. The room was clean and updated, the beds comfortable. Great aircondition and lots of channels. The breakfast was great for the price we paid. It was a hot breakfast with waffels. The coffee was great and they had two different juices.
We stayed here since it's close to Dallas, but not in Dallas. Room was clean, nice. Check in was convenient. Breakfast was good; Shirley, the attendant in the breakfast area was very nice, and made us waffles. Would stay here again if I'm coming back to Corsicana. The Collin Street bakery is only a mile away.
There for a family reunion. The front desk ladies were very friendly and helpful. Everything was wonderful, the breakfast, rooms, and the pool. This is our third time staying for the family reunion and I can say this was bt for the best time we had.
We got into our room, turned the bed down, looked like the sheets were dirty on one sheets, the other be had blood stains on the sheets, the came to change them went thru numerous sheets to find some the didn't have stains on them. The shower wouldn't drain, the hot water wouldn't turn off, they did come fix the water and shower the next day, they had to fix the tv twice because it wouldn't work, just a snowy picture. the carpet was filthy and the bathroom and entry floor was sticky, shoes would stick to it when walking. I was only given a 25% discount for the first night, which I thought wasn't sufficient, Will never stay there again !!
This is a best choice in Corsicana. The staff is extremely helpful and friendly. The rooms are nice, clean, and comfortable. It is convenient to anything you need and most of all the highway. It's a short one mile trip to Historical Downtown Corsicana where there are plenty of places to browse, eat and visit.
The bed was Comfortable lots of pillows. The room was clean and large and smelled normal lol. Nothing worse than a smelly room. Good a/c in room too. The grounds are clean and the parking is well lit. Close to downtown and restaurants. I stay here whenever I am in town.
My mom and I traveled to Corsicana for a overnight stay for a funeral the next morning. We we're greeted when we arrived in the afternoon, and the customer service was awesome! Our room was comfortable, clean, we had a quiet night and a great breakfast the next morning. Everyone we came in contact with was so nice! We really appreciated that, being it was a hard trip to say goodbye to a loved one.
This was a very clean hotel with fun modern decor and all the amenities needed for an overnight stay on a longer trip. The staff was very helpful and friendly and the rate was an excellent value. I would have expected to pay much more for the room we stayed in. Haven't stayed at a BW in years and was surprised at how nice it was!
Management refused to refund charges made to my credit card for one day past my departure date. I had asked as I checked in to change the last day of my departure and was told they would do that when I checked out. I was charged for one day that I did not stay there.
Corsicanna, the location was great and service went above and beyond what is usually just a so so experience at a just so so establishment. It was very late, the sky was dark, very few people around, and then there was a bump in the night. Is that 200 words yet?
I regularly stay at this location, to the point where some of the night clerks recognize me. I've always had exceptional customer service here and the rooms are clean and comfy. Nice lobby, good selections at breakfast (the eggs, sausage, and pastry could be higher quality, but hey, it's free).
We recently stayed at a Best Western for the first time and the staff was outstanding! They wanted to make sure we were pleased with our stay. Shirley was so helpful in regards to the breakfast that was served. She even prepared my Belgian waffle for me! She also helped me with my food to the elevator. Gigi and Joy were courteous and extremely helpful as well. We decided to stay in Corsicana for one night but the service was exceptional so we decided to stay another night. Thank you Best Western for such a pleasing experience!
We checked in late, but were warmly welcomed by the desk clerk. We found the hotel's prices to be reasonable, a clean room and bathroom, very comfortable beds, and a plentiful breakfast that was served in a spotless dining area with the kitchen server, named Shirley, so friendly she even offered to make our waffles! This hotel was a delightful find. Next time we are passing this way we will definitely stay here again!
Reasonable price, biiig breakfast buffet, nice machines in the fitness center. Loved the turquoise wall color in the king room. Front desk staff were friendly and they gave me a toothbrush. Microwave and fridge in the room. Nice shower with rain style shower head. Downside: difficult to control the temp and the heat doesn't exactly make it to the bathroom since the unit is under the window.
I came in early, booked then on to work. Got called to go to South Texas about 3 and canceled room just to call back at 4 and rebook it. I got there and the lady who checked me in was great, funny, friendly and helpful. I walked into my room and smoke smacked me in the face.... I called the desk and she said she would spray. I did about an hour's worth of paperwork then left to go eat... Got back still stunk. She came and sprayed again.. Not only did it stinky, it had a unpainted patch on the wall, phone didn't work and the phone had nasty something on it. The girl at the desk was helpful and I should have moved to another room. Next morning at check THAT girl really didn't care and even said... Oh that was the old smoking room, but it's been remodeled... Haha and the smoke comes back. Geez as a diamond elete member with over 100 nights at BW this year you'd think they would put me in a GOOD ROOM. As far as location it's great, good parking and easy access. Breakfast is the same old microwave junk everyone else has but the beds are usually good here. I will see how the respond to me over the stinky room and then decide if it's time to move on or not. As far as price? This is a fair price but NOT this trip cause of the stinky room.
We came here for a family reunion, They were doing some remodeling but it didnt really bother us to much. Nice breakfast area with a good variety. The rooms were nice and big as well as clean. Conviently located where we needed to be
Enjoyed meeting helpful and gracious staff. Shirley was available to help everyone in morning breakfast. The women at the service desk were very kind and quick to attend to our needs. Convenient to I-45 and center of town.
First of all, be prepared for the hidden $50 "incidental" charge...you will be required to allow them to charge an additional $50 to your credit card (above an beyond whatever rate you are going to pay for your room) at the time you check-in. They will refund it to your card within 7-10 days after you checkout (as long as you don't steal anything or damage the room). Second, the night clerk must have been having a really bad night...she was very rude and not interested in anything except whatever she had going on in the room behind the check-in counter (asked if the rooms had a folding luggage rack in them...her response was "I don't go into the rooms, so I really don't know. If there is one in the room when you get up there then "Yes", if there isn't one in the room, then "No"!!!!) Third, the A/C on our floor was broken (fortunately the A/C in the room worked), so when you left your room it was like walking into a sauna. The same night clerk responded "Yes, we are aware that it is broken on that floor, but management has not decided to fix it yet!!!"
I came to CORSCICANA, TX to visit family. This hotel was perfect! The room size was perfect for our family. 3 kids 7,6,&1 and my husband and I. We brought the kids to swim in the pool, we had breakfast every morning and they had different choices daily. And staff was really nice. Just put 4 stars cause in between the bed there were crumbs of some kind that got me worried if the floors were cleaned. But, the room was clean, bed was very comfortable, and everywhere else was very clean.
Nice place to stay. Convenient to Interstate 45 and main roads to town. Quiet and plenty of self-parking. Some areas have been remodeled. Carpet in rooms are clean but shows wear. Excellent value. There are not many choices for budget rooms in the area, and this one is a good choice.
We stopped in Corsicana very late at night on our way back to Austin from a wedding in Tyler, Texas. Living in Austin, we are accustomed to having a large selection of really nice hotels to choose from, and I was a little reluctant to stop at a small town chain inn for the night, but we were pleasantly surprised. The person who checked us in at almost one o'clock in the morning, Dustin, was very welcoming and helpful. Our room was clean and comfortable, and the lady who was helping in the breakfast area Sunday morning, Helen, was super sweet and helpful. Overall it was a nice stay.
We arrived late but were greeted with smiles and welcome. They had suggestions for dinner and offered a reminder about breakfast in the morning. Manager was very nice while training a new assocate. greated other guests as they came in for night. nice.
I stopped at this hotel on my way home from Dallas. The first room I was given was locked from the inside as though someone already occupied it. The second room I was given had cockroaches in it, one which came from behind the hand towel I had used. I had just changed into my PJs, but when I saw that roach, I changed and left. I expect more from BW. I won't use this location again.
Most Best Westerns are pretty good but this one needs a lot of improvement. Too much light came through the door and curtains. We had to use close pins for the middle of the curtains and stack objects along the sides of the curtains as well as placing towels around the door. The walls are paper thin allowing too much noise and the bed was unusually lumpy. The carpet was also heavily stained. I moved the sofa to compare the carpet. The lady attending the breakfast area was very nice and kept the room clean, unfortunately there are too many other hotels in the area to risk coming back here again.
This was our second visit to the Corsicana TX area. We stayed at a pricier hotel for our first stay and it was nice. We opted for the Best Western for our second visit and it was just as nice, if not nicer, for about $75/night less. The room was spacious and clean and the breakfast was great. The lady in charge of the breakfast area, Helen, was awesome - so sweet and accommodating. She was cleaning up the whole time we ate - it had to be one of the cleanest breakfast areas we have ever encountered. They were getting new furniture for the entry way and rooms while we were there - can't wait to go back and see the updates!
We were on our way to San Antonio when we were caught in a terrible storm and could not drive safely. I called just 15 minutes ahead of arrival, asking for a room. The clerk, Brandy, was very helpful and told me she would hold a room for us. We were very pleased with her attention to our situation.
We spent one night here for a trip to Waco as it was way more reasonable than anything in Waco. The hotel is clean and comfortable but the rooms are a little outdated and some of the lights in our room didn't work. On the plus side, the bed was very comfortable and the A/C was booming.
Nice clean helpful the bed was great. Fast check in and check out. Great place to stay their breakfast could us some work but overall it was a great stay. Parking lot was clean and safe. Thank you enjoyed it
This hotel was very clean. Conveniently located right off the HWY. Reasonably priced. The staff was very helpful with an issue we had with a loud neighboring guest. Generous breakfast and fast checkout.
The staff was friendly and helpful. I appreciate the breakfast staff person being there early and has a neat clean place to eat and food ready. The hotel is clean and beds comfortable.I really only ask for clean and comfortable with friendly staff.
Very nice hotel. Clean, and quiet. Convenient to local attractions. Very good value for the price. I have stayed at this hotel multiple time and I have had a pleasurable experience each time with no surprises.
Brandy at the front desk was so helpful and friendly at check-in and all during the evening of our stay. The hotel is convenient to I-45. The rooms are very clean. The room rate is very reasonable. The beds are comfortable and we recommend this hotel and we plan on staying here again in the future. The hotel is a great value for the dollar.
This Best Western is located just off the Highway on the main road through town, Restaurants and shopping all easy to get to from here. Plus the checkin/checkout staff, the same girl, was very cheerful and friendly. The room was nice. No complaints.
nice hotel located in good area easy excess on & off I-45. I have stayed here serval times. I've all ways been very pleased here the staff is friendly & professional the rooms has all ways been clean & comfortable & I rest well here.
We stay at this hotel when visiting family. The location is good, the beds are very good. The hotel is quiet, no road noise from the highways. The breakfast is okay - three choices for cold cereal, sausage and eggs, waffles, sometimes bananas are available. Not crazy about the coffee .
A reasonably priced hotel. Breakfast was adequate, however, the eggs left a lot to be desired. Would consider this facility in the future if I was planning a stop in the area. The local newspaper should be replaced by a paper from the Dallas area.
The hotel is easily located, and has plenty of tractor/trailer parking and a convenience store across the street! My room was clean, my bed was comfortable, and breakfast was good. Priced right! I recommend this location. :-) Hayley made the difference, with her awesome customer service skills!
This hotel is an older BW property, of lower quality that is obviously undergoing a renovation so they can charge more money. Let me say first that we very much like the BW brand, have stayed there extensively, have spoken with corp management on more than one occasion ifound them intelligent, helpful and responsive, and have had very enjoyable experiences overall. This hotel is not up to their normal standard, much less the Executive level. Let me be be specific...(not necessarily in order of importance) 1.There is no hot tub - this is usually part of an Executive product offering. 2.The internet sucks. Download sp. eeds are pathetically slow. REDICULOUS! 3. The first thing we had to do was work on the glitchy cable connection. Dumb! 4. Bedding was ok, but felt "hollow" in terms of its qualtiy. Not a luxurious experience, and bedding is the key to a good stay - and not expensive to upgrade. 5. New carpet and paint couldnt hide the lower quality facility. 6. Odor was unpleasant. 7. You could tell it was not a nicer BW by the number of highway construction workers there with their trucks. Yellow vested workers everywhere - strange comment I know but I usually like to stay at places a little nicer than where hourly manual laborers are centered. Take it for what its worth. I dont have to be PC, just honest so others can make a better decision. 8.Front desk personnel were ok, but could have been much nicer and more helpful. 9. Breakfast had no color, fresh fruit or veggies or any appeal whatsoever. Could not get out fast enough at breakfast time to go elsewhere - and it was included in my room price. 10. Soap (somewhat universally) at motels is an unpleasant and greasy experience. Here too. 11. Strangely, the washrags felt like sandpaper on my face and private parts. Wife commented on it too. Maybe they are made with polyester to make them more durable. DONT DO THAT. Use nice quality, thick, soft wash rags and towels. 12.Sinks, chrome and tiles were worn out and in need of replacement. 13.We stayed on a mid week night in November. Obviously not a sell out night. They put us right accross from the elevator, which was noisy. Not sure why. 14. THE MOST ANNOYING PART OF BW IS THEY ACT LIKE YOU STOLE FROM THEM WHEN YOU BOOK WITH A THIRD PARTY. THEY CALL YOU OUT FOR IT, TELL YOU THE BEST PRICE FOR A ROOM IS ALWAYS AVAILABLE ON THEIR SITE (NOT) AND CAP IT OFF BY DENYING YOU YOUR POINTS FOR BOOKING WITH ONE OF THEIR HIRED AGENTS (BOOKING, HOTELS.COM PRICELINE, ETC). DUMB DUMB DUMB. ALIENATES CUSTOMERS. YOU HIRED THE THIRD PARTY AND GAVE THEM THE INFORMATION THEY POST ON YOUR BEHALF. OWN IT AND CORRECT THE PENALTY YOU IMPOSE ON YOUR CUSTOMERS FOR USING THE BEST MOST LIQUID, MODERN AND TRANSPARENT PRICING TOOLS.
We have been staying at the hotel for the last several years when we do our annual shopping trip to Canton, Texas. Everyone is always pleasant and very helpful. They had just remodeled and it looked very nice. We will be back again next year.
This is a great little hotel that's just been remodeled. Everything was excellent, only ding might be the quality of the beds which I would only rate as very good - The hotel is a bit far from some of the other amenities in corset Kanae such as the movie theater and their outlet mall area, but rooms were very quiet, very clean, and staff was really great
From check in to check out all the staff we met and dealt with were extremely professional and friendly! The rooms were very clean and comfortable and well decorated. We will definitely stay at this hotel again!
I have stayed here for the passed five years. The remoding is fresh appearace and the customers service is great. As long as I have to come to Corsicana, I will stayed at the Best Western Inn, it is like a second home to me, Margaret Snyder Houston
I have stayed here off an on since April. The remolding is almost complete. The staff and owners are very helpful. I have since from April to October stayed 27 days and will stay here again on my next trip. Newly painted, new carpet, etc. Great place to stay for a night or a few.
This newly remodeled hotel has a fresh appearance. The staff was helpful in getting us into a room early to change clothes for a wedding we were attending. Breakfast choices were good, including yogurt, boiled eggs, cereals, oatmeal, bread, sweet rolls, eggs, 2 kinds of sausage, biscuits and gravy, coffee and juices.
My husband and I stay on this property every year for the races and let me say from last year to this year it has a beautiful face lift. The interior from top to bottom has been remodeled and is gorgeous. We were greeted by a girl full of tattoos and smiles, who turn out to rock. We had to wait for her to check in 2 other people and get interaction with everyone was constant and genuine. She got everyone check in very quickly while at the same time kind of getting know people. We got the pleasure of have her on the front desk the 2 days we were there. The rest of the staff was always full of "hi, how r you?" And be smiles. We will deffently be back next year!
This is such a great Hotel. With an Amazing staff who went above and beyond to help me out. Jessica & Suru the Managers were both warm and pleasant to deal with. I was acknowledged as a member and offered help every time i passed by desk by many different Front Desk workers. Room was clean, Brand New Carpet! Freshly Painted walls, you do not see much mess, but can clearly see that the Hotel is under remodel and is looking GREAT! I will look forward to next Months Trip.
I had to stay a night cause I was driving through and I had one of the best experiences I've ever had at a hotel. Jessica, the girl I dealt with was an absolute pleasure to deal with and made sure that I was taken care of. The staff was very friendly and it was very clean. I don't do these types of things often but I felt that I really needed to this time. Give that girl a raise!
Not a pleasure trip by any means. Ample parking, well-lighted at night. Carts are available to transport luggage, but the elevator is practically full with one cart & 4 people. Brandy, the lady at the front desk, was friendly & helpful during check-in and when we arrived at the room. Discovered some of the electrical outlets were inoperative, when I connected my laptop & phone charger. The antenna connection to the TV was apparently loose. Initially, had a very snowy picture, but when I rotated the TV to access the control panel, the picture cleared up just fine & there were no further issues. The bed was quite comfortable, but unfortunately, we didn't get to enjoy it very long. Room was very quiet. The ice machine & vending were on the 1st floor only ... a bit of an inconvenience. Breakfast was just average, but filling. The sausage & gravy was quite good, but the eggs (fake?) were completely tasteless. A 24-hour convenience store is next door ... nice.
Room was very good with exception of cable TV reception being a bit fuzzy. Counter staff was great on check-in since I did not have a reservation and went out of their way at checkout to help me resolve an issue...extremely pleasant and helpful!
Room was clean and staff was friendly. Bed was very comfortable and very quiet. The breakfast was very good, better than most breakfasts in motels. Parking lot was wet lit and secure. Definitely will stay here again if in the area.
Best Western Hotels, where we stayed, were clean, staff was very helpful and the breakfasts were delicious. My wife and I stayed at the BW in Waco, Texas 2 nights. We visited Magnolia Farms, where my wife lived as a child and one of the bridges where the bronze statues of cowboys herding the long horn steers.
I had to evacuate for hurricane Harvey and best western took great care of my family. Their rooms were clean staff was friendly and assisted in filling out tax paperwork. If I come to Corsicana again I will definitely stay at best western.
I arrived late and staff knew my name as soon as i said I had a reservation. They had me in a room within 3 minutes. Loyalty was recognized and the hotel went far beyond expectations. Very polite and welcoming.
The room was nice. Only stayed one night as we were traveling through to Houston. What was impressive was the service from the staff. As we were driving I received a phone call from the front desk want to know if we really wanted the multiple rooms reserved under my name. I said my reservation was only for one room. After calling expedia to confirm, I thought all was settled. But got a second call saying that the mistake was not fixed and she was trying to save me from the cancellation fee. I really appreciated her working on this and by the time we arrived, she and her manager had fixed the snafu.Really great customer service!
The staff was helpful and friendly. We were upgraded to a king suite without asking. The placed us on the first floor just off lobby. The room was very quite. Will be staying here again. The breakfast was hot and well maintained.
This Best Western was very friendly and helpful. They upgraded us to a king suite was very grateful. The room was very clean and comfortable. All of the staff was very helpful. Location was just off of the Interstate. The room was very quite and was just off the main lobby . Will stay here again.
This Best Western is perfect. Jessica and Kimberly took care of me. It is well worth the value and close to town. Pool is great and parking is ideal. It's on a major hiway next to I45 and you can get to town Quick. Stay there every time I'm in Corsicana.
Brandy is very helpful she helped us find a place to eat and was very quick at the check in process I would recommend this property to my friends and family. Breakfast could have been better though it was still good
The bed was comfortable, the room was clean and quite. Everything was just as you would want it to be when your away from home and weary from traveling. It was difficult to find but not so bad once we spotted it in the dark.
This hotel is always a welcomed stay. I will not stay at any other one because they go above and beyond to ensure their guests get a great experience! This is from the cleaning staff all the way to the owners.
I stayed at this hotel in August 2016 while in town working on a large project and then again in June 2017 as part of a continuation of that work. Despite being mid-renovation and having a large group of people coming and going at all hours, the management did a wonderful job of making sure that we were taken care of and had everything we needed. If we found ourselves coming back to Corsicana for a third time, we would certainly stay there again. They did everything possible to make our visit efficient and enjoyable!
Wanted a quiet, clean place to spend the night after being at a lake all day and this place was it!. It has been updated and looks very nice. The complimentary breakfast was also good. We'll stay here again.
A good stay at a reasonable price! Personnel were friendly and helpful. I definitely would stay here again if I were passing through that general area. The room was perfect for our needs. I had no complaints.
I stay here a few times per year when visiting family. Always friendly, clean & a great value. Great location just off the freeway but very quiet. In the middle of some nice renovations. Would recommend!
I love coming to this best western in Corsicana, Texas! The staff is always so friendly and they do everything to make you feel at home. The breakfast in the morning is fantastic with eggs , sausage , bacon , waffles and also oatmeal and cereal and hot coffee , Hot cocoa tea and multiple types of juices, plus more ! The temperature in the rooms is just right and you can set it however you like very simply Also I slept so deeply on this tripand the beds are very comfortable I can't wait to go back!
Lady that checked me in was kinda harsh. I've stayed at a lot of Bestwestern over the last 4 years. This motel doesn't seem to care about me. On 6/13/2017 had dunk people outside my window yalling at each other at 11:45pm woke me up. Police where called by someone and came out2 times. Called front desk at 12am and I asked when the pool closes she it didn't tonight is what she was told. This yalling then started inside the motel halls and slamming room doors then back out side. This went on tell around 1:30am. Lady at front desk did nothing to stop this all this crap. I'm thinking about going somewhere else. I'm supposed to stay tell around the 25th of this month.
Had to call to get room cleaned. Told that they didn't make beds in Texas unless you requested. At 5:00 in the afternoon, no clean towels. Pool area was disgusting. We were not told there was renovation being done. Bugs were everywhere.
Overall, it's a good hotel for the price. The staff was friendly, the room was clean and the bed was comfortable. Close to shopping, if you're interested in that stuff. It had everything that I needed. I didn't try pool, exercise room or the business center.
Very nice hotel. No major complaints. Breakfast is OK. Very quite. Some remodeling happening. Disappointed they are charging a two day minimum for special events. I45 is under construction (6/2017) so be careful.
Linens appeared to be unchanged, floor not vacuumed, hair on bathroom floor, dirty bathroom counter. At checkout, the clerk stated they were having problems with workers. I told her that didn't mean floors couldn't be vacuumed or linens changed.
It was a horrible experience! Bugs where everywhere! I had to kill roches numerous of times plus nats were flying everywhere I couldn't even sleep. I slept with the light on because who knew what would've crawled out with the lights off! I was scared the bugs would fly in my mouth! Furthermore, I pulled back the sheets and they were dirty, additionally a receipt from two days prior was within the sheets which means the sheets weren't even CHANGED; plus it smelled moldy in the room so I had to light a candle! Also, they are remodeling and you aren't even informed of that before booking so it was VERY noisy. Horrible experience!!!! I wouldn't recommend this place to anyone! I'll be posting on BW Facebook page or where ever else! It was my first and last time staying here; I'll stick to the Marriott!
Very nice hotel, modern renovated and good location. Staff was outstanding and I appreciate that. Would tell friends about this hotel, front desk staff was very helpful, location of hotel is good. Near the main road and stores. I would stay here again.
I expected more than a low-end Days Inn. In fact, I could have stayed for $40 less somewhere else. The staff was nice enough. The room was okay. The carpet wasn't clean and didn't match up with the entry tile. There wasn't a garbage can in the bathroom. We were told when we checked in that there would be a $50 hold on our account in case there was damage. We're a senior couple. When we got to the room, we saw on the desk a list of prices for any items we decided to steal and take home with us. I've included a picture. I just didn't feel welcome at this place. Fortunately the visiting girl's soccer team above us finally went to bed. If we ever stay in Corsicana again, we'll check in somewhere else. The breakfast was plentiful and tasty.
Enjoyed our overnight stay. Hotel is undergoing renovations, but the workers were cleaning up and leaving when we arrived. Wouldn't have known, otherwise. Our first floor room was spacious, clean, and very comfortable. Very quiet on backside of property, but this hotel is a block away from highway, so all rooms are probably quiet. The shower head was awesome! Want a great, full-power shower like at home? This is your place. Breakfast service was the usual, tasty and filling, several choices. The young lady taking care of the breakfast service area was very pleasant and helpful. Would recommend this propety to anyone going to or through Corsicana TX.
Upon check in, front desk clerk was very nice and pleasant lady. When i arrived in my room, I noticed bed was soiled, but was moved to another room. The following early morning, I found 2 roaches in room. When I spoke to hotel management, her response to the bug issues was that it was normal to see bugs after pest control sprayed. Really?!?! In my opinion, there shouldn't be bugs if pest control is maintained. Not even an apology from management. I'm a frequent traveler and don't recommend this hotel. It's filthy, bug infested and poor management. Total disappointment for Best Western brand
We had a great stay at the Bestwestern in Corsicana Texas. Friendly staff, clean rooms and relaxing atmosphere . Close to good restaurants and they have great delivery options.we recommend them to friends and family
SEE PHOTOS! AT CHECK IN, INTERNET WAS DOWN SO THEY COPIED MY CC. 1ST ROOM WAS FILTHY. WENT BACK TO FRONT DESK, SHE GAVE ME ANOTHER ROOM KEY. 2ND ROOM WAS WORSE. WENT BACK TO FRONT DESK. 3RD ROOM WAS DIRTY, BUT WAS BETTER THAN THE FIRST TWO. IT WAS LATE, AND WE WERE TIRED. At check in, internet was down and they COPIED my cc, which I thought was odd because I had given them my number when I made my reservation, so I know they had it on file. 1st room was filthy-see photos. Went back to front desk, and she dave me another room. It was worse. Went back to front desk and was given yet another room. It was not as bad, but still dirty. It was later-we were tired so I told her I would stay but would need they copy of my credit card back. She did not know how to take the $100 that I handed her. Another couple came in and she told me I would have to step aside. I explained that I had already had been thru THREE rooms and didnt think I should have to wait anymore. She tried again to figure what to do with the cash. The sign said they were remodeling, so I ask her to put me in a room that had been remodeled and she said the entire 3rd floor and been remodeled (those where the rooms I had been in, so I showed her the pics and ask her if those looked like rooms that had been remodeled. Her response was that she just worked the front desk. She then proceeded to take the $100 and slid it down the counter and told me I would have to wait again. Needless to say, I left!
It was an extremely comfortable bad and stay. Yet, the ceiling light didn't have a cover, there was mascara on the sheets and a lamp didn't work (and I requested a replacement bulb- never received). There did seem to be screws loose on something... However, wonderful breakfast and setting. Would highly recommend!
well this was somewhere around my 10th time at this property. Again it was a good night's rest. Clean, quiet and easy access. They had remodeling going on and that made for fresh paint smells, some mess and crowded parking but still manageable. Now location is the best thing about this property... close to everything but yet out b of the hustle and noise. Now the only issue was two fold... first I was NOT recognized as a Elite member in anyway and was charged more for my second night. To some this may seem like no big deal but when you go out if your way to use a hotel brand to get rewards.... well that's what I expect. Next time I will walk away and go elsewhere but this day I was brushed and just wanted to rest so no walk out plus the check in lady was real nice just clueless to what to do with a elite member. I will try them again.
Had to stay here for 5 days due to remodeling delays with a family members home. Check in friendly and courteous. Rooms large and comfortable, only one problem and that's why 4 stars and not 5, the aircon was not working properly, or I did not know how to work it. Breakfast was good. If need be will stay again.
Some staff members are unwilling to help you out. Long time best western member and will no longer stay after this past weekend. Couldn't replace my broken hair dryer in room never once mentioned HEY DON'T TURN ON BECAUSE IT SPARKS although it was unplugged from the outlet. Rooms still real of smoke eve though they say NON SMOKING.
Service is polite. Rooms are clean but dated. Rooms have a mini fridge and a small microwave, along with small coffee pot. Breakfast is offered in the morning with yogurt, eggs and sausage, fresh fruit, and cereal. It's okay for a night or two on the less expensive side of things. Same amenities as most other hotels but on the lower end side.
This hotel is not anywhere close to the BW standard! Horribly disappointed ??..the carpets were filthy thru out the whole hotel...the stairways looked like they hadn't been vacuumed in months...our bedding smelled like somebody's sweat...our friend in a different room found toenail clippings on her bathroom floor! The noise from the trains and street made this a horrible sleep! I will never return!
This is a wonderful Hotel to stay. Rooms are clean and very comfortable. Price was excellent, staff is friendly and efficient. Check in and out very smooth. We will be back the next time we are in town.
Have often passed this hotel but never had occasion to stay. If I need to, I know I can use it again. I always like Best Western. This one has an easy to reach location, very clean and comfy (room was nice and large, and had a great breakfast (both hot and cold selections, good taste and presentation).
Great hotel. No problems whatsoever. Great price, great breakfast, clean sheets, and bathroom. Staff was very friendly and went out of their way to make sure I had the room I wanted. I don't travel a lot but when I do I find Best Western the best bang for my buck.
We were here for 4 nights as we prepared to buy a house in Fairfield. Breakfast was good with a nice selection. Staff was good and the manager was beyond great. They have a great passion for their guests and we will definitely stay there again if the need arises. Thank you for your hospitality.
I have stayed twice at this location. I found my family and we travel a lot there. I love to stay there! The rooms are very nice! And the customer service is great! They really care about your stay. If you are every in town this is the place to stay!
Staff is friendly, rooms were okay but nothing special. Pillows were horrible!!!! Housekeeping didn't clean the room everyday and when asked they did it in stages. Came back to my room to find a sheets off the bed and not replaced for hours later.
I made my reservation several days in advance for my planned visit to Corsicana, Texas thru Booking.com. It was an excellent value and I arrived at the hotel around 10pm. My room was clean and pleasant. The mattress was a little hard and pillows soft and lumpy but once I got to sleep I slept soundly. The breakfast and coffee the next morning was really good and they allowed me an extra hour to check out. I would recommend this hotel without hesitation.
our stay was awesome. we were there on a planned trip and was extremely satisfied with everything from the service to the staff to the breakfast. Karmen was the girl who checked us in and she even went out of her way during our stay to brew coffee at often random times (we are total coffee drinkers!!) and were on California time. The breakfast was actually very tasty. The gravy made all the difference! The beds were comfortable. Not at all what i expected. We looked for a smoking hotel and this is one of the only ones i could find that looked even remotely decent. I was surprised at how nice the room was, the comfort, the accommodating staff. It was a long drive from California and we were glad that we had chosen this hotel. If i could make one suggestion to the hotel it would be for windows in smoking rooms to open. Yes, we smoke, but we also appreciate fresh air.
Front desk staff was very friendly and helpful. My room was kept very clean with daily towel changes. Loved the room refrigerator--It was the item that I needed and the selling point for the hotel. Hotel was located near the highways and close to my daughter's college so I could visit easily.
We come to this motel at least once a year. It is a common meeting point for our friends from around Texas. The staff are all very friendly and helpful. The breakfast is very good. We made a lot of use of the dining area as we were rained in while we were there. We usually meet to play cards and visit so the rain was of no consequence. The front desk people were unusually helpful and pointed out some restaurants that were exceptionally good. The only problem was our room wasn't cleaned as well as it should have been. Having said that, we would stay there again and plan to next year.
The room was comfortable, and everything worked as it should. Unfortunately, at 5 AM a loud party broke out in the Lobby and Breakfast areas with raucous laughter and drinking of booze and beer. That continued until almost 7 AM when I called the desk and asked about Quiet Hours. I was told everyone WAS quiet. Several minutes later, we went to breakfast and saw/heard the party still going full blast. Again, I told the Desk Clerk how disgraceful it was that he allowed the noise. As I turned into the breakfast area I saw several bottles of booze more than half empty, many bottles and cans of beer, so I asked the DC about that. He (Johnnie) seemed surprised. Some minutes later he got up the courage to announce that no alcohol was permitted. At that point the party broke up with the group leaving behind their mess.
room was great size but carpet was stained in several areas, Wi-Fi was very slow, be was comfortable, elevator was dirty, location was excellent, price was on the high side for the quality of the hotel,. : l
great hotel, and staff . clean rooms. We all know B.W. isn't a resort hotel. but when it comes to having a nice clean safe place to stay on business they are really hard to beat. This location was no exception.
The stay would have been great if it hadn't been for our room smelling like smoke (we were in a non smoking room) and the hallways were extremely hot. Up on check out we waiting for a long time for someone to come and check us out of the hotel. I might stay here again if I don't find a better hotel.
The reason I always choose this hotel when staying in the area is because they have decent prices for a decent room and they have smoking rooms, which are hard to find. Always satisfied. If you are just looking for a place to get some rest & don't need a lot of extras, this place is perfect.
Clean facility, good location and nice staff. ladjfad ifna;lkcvp aiodfzdkcn apodifjad;k cnaopdif adnaodifja;df iodfzdkcn apodifjad;k cnaopdif adnaodifja;df ad ifna;lkcvp pdif adnaod hare Your Experience on TripAdvisor (Optional): Best Western Executive Inn, Corsicana, TEXASWhat's this?
The outside and lobby of the hotel are nice. The rooms need to be updated. Stayed here 2 nights and luckily we weren't in the rooms much. The carpet was nasty, huge stains and gum on the floor. If you opened your door to the hallway the stale smoke smell came in. Very strong stale smoke smell in hallway. Super friendly gentlemen working the counter and helped with any of our needs.
Maids need to clean bathrooms better. Floor was filthy. They also need to learn to wadh out or change the mop heads once in a while. Lobby, elevator, ice/vending areas smelled sour and a little rancid everytime they mopped. It became extremely offensive. But on the plus side, Deo (not sure of the spelling of this young mans name) was super friendly and helpful and Elizabeth was very friendly and offered some great suggestions for local food and fun in town.,
We stopped here knowing that Best Western would be a sure thing with no surprises. There was a ball tournament in town and we had not made reservations but were able to get a room. The breakfast was a typical Best Western breakfast and was all that was needed.
The hotel was typically what you would expect. The room was clean and noise level was very low. The only complaint is the towels were thin and frayed. I believe they could surely afford to furnish at least an average quality towel for their guests.
Room was not cleaned. Reported to front desk. No offer to clean and no offer to deliver us clean towels or linens. Had to go to front desk and plead for clean towels. How difficult is it to clean a room? Isn't this what cleaning staff is paid for. Empty a wastebasket, change linens and leave clean towels. To make matters worse, staff completely ignored us when we reported it. Had to go to front desk and plead for clean towels. Save your money and stay at La Quinta down the street.
This hotel could be much better. The hallways and elevator do not have any air conditioning, so even in cool weather it was hot. The room was clean and mattress not very comfortable. The tile on the bathroom floor had grout loose and falling out. The breakfast was yucky. Same thing both Sat. and Sun. Scrambled eggs and sausage patties served in dish with about an inch of water. Kitchen area was clean but served by one poor young lady who was expected to take care of it and the front desk. I would not stay there again!
i have stayed here several times while visiting relatives. Rooms are clean and well equipped, and staff is friendly. I've never had a problem while staying here. The hotel is easy to get to. The free breakfast is good for the price of the room.
The room was very clean with a super comfy bed (pillows, not so much). We got a king suite, which was the same price as 2 queen beds and a little larger. TV and wi-fi were awesome, and furnishings were quite nice. Breakfast was just so-so.
Great hotel, friendly staff, good breakfast, rooms, and a friendly staff. This hotel is reasonably priced, and glad I stayed there for first time. I have stayed at another hotel previously, but plan to stay at Best Western in Corsicana, TX for all returns.
Stayed here for Little Dribbler nationals. Our entire team & families stayed. The price was excellent and the staff was very helpful & friendly. The hotel had problems with water heaters and had a fire alarm scare but the staff were professional & friendly and went out of their way to make things right! Rooms were clean, breakfast was good and again the price could not be beat! Hats off to Elizabeth & Suru! They had to put up with a lot of little dribblers teams all week and still managed to serve people with a smile!
This was my third time to stay at this property. Easy access although the parking is not very good. The room was clean, everything worked, the price was OK but one flaw... the breakfast is nothing to write home about. Just stick to yogurt or cereal. I may stay here again but if you want a good breakfast you might need to look elsewhere.
This hotel was decent and had a great rate. I wouldn't say it was great but it was good for the price point. Staff was friendly enough but couldn't put us next to some other family members even though I called a week ahead of time to request it. A couple of things in the bathroom were broken but not a huge deal. The bed was ok. Breakfast wasn't very good but was edible. I'm torn between 3 and 4 stars but Giving it 4 stars because of the price.
Hotel was clean and comfortable. We had no problems with our room or any part of the hotel. The breakfast was wonderful. We were also glad that it wasn't overfull with other guests. The location was convenient to the highway and several restaurants.
Deo at the front desk was a gem - helpful and inviting, with good suggestions for places to grab a bite. The room was large and comfortable and reasonably priced with an AARP discount applied. Breakfast was included, and had a good selection: scrambled eggs and sausage, waffles, yoghurt, cereals, juice...you get the picture. The room we had was quite quiet, although we had to turn off the AC at night as the fan was a little loud. Overall a good value and comfortable stay.
Were traveling on our annual Texas trip, decided to give this hotel a try, glad we did, check in was a breeze. We had a clean comfortable and most of all a quiet stay. The breakfast got us up and going in the morning, your typical continental breakfast, nothing fancy but good. We will definitely use this hotel in our travel in the future. I recommend this hotel for anyone wanting a good night rest.
Very nice place to stay. Very clean and great value. Beds are comfortable. Staff was very friendly and helpful. Breakfast had many choices and food was very good. Easy access to get to and plenty of parking. Been staying at this hotel for several years and never had a problem. Treadmill in fitness room would trip out after several minutes use but this was not a deal breaker for me. I never reported the treadmill issue.
I cannot brag on the staff at this BW+ property enough! From check in to check out I could not have asked for a more better experience, or more pleasant staff. Breakfast was good, and everything in the hotel was absolutely spotless! Can't believe I stayed at a BW+ for a lot less than what I have paid to stay at a standard BW property!
We went to concert in Corsicana & decided to get a room instead of drive home so we got in pretty late and left by 9am but the hotel was clean, the man working was friendly, check in was smooth and breakfast was delicious. I would definitely stay here again.
Great hotel for my experience. Stayed in a King room with pull out couch for 7 year old daughter. Room was large and clean. I'm very picky regarding hotels; and especially cleanliness. And have to say there was not one instance in 4 days / 3 nights where I felt the room or bathroom was not clean or taken care of well while we were out. Breakfast was nice. Nothing over the top, but it was good and an easy option if you wanted it. Staff seemed nice in the little time we had with them. Was able to get checked in at 1pm a few hours early. We booked the room using their website; seemed the cheapest option when compared to TripAdvisor and other sites that add small fee's. We stayed first floor just past the supply room; and we never had an issue with people walking by or the maid service making noise. Heard one thud from the room above us out of three nights,,, so no complaints about the noise. (Stayed in a hotel in Branson, MO our 4th night and heard more noise in 2 hours than all our nights in Corsicana)
we really enjoyed our stay with this hotel very clean nice friendly staff excellent place to stay. Very clean with updated rooms. Clean and nice lobby . The food was really good. Overall a great place to stay i would recomend this Hotel to anyone staying the area. The staff was very nice and helpful .in finding the perfect room. It made the Holiday very special for us. The location of this hotel was also very convenient to the main attractions in the town. The front desk staff were extreamly helpful in getting us checked in and out quickly.
We both noticed that the hotel was nice and quiet, and we had a good night's sleep. Check-in and check-out were fast and efficient with friendly staff. The location was fairly easy to find and easy to get on and off the freeway.
Desk clerk was happy to see us--for real. Check in was quick and our rooms were great. Each room was a mini suite. Clean and well maintained. We stayed 2 nights and the breakfast was very good with a wide variety. Hotel had double windows so the outside noise was limited. I would recommend this hotel if in the area.
Room was very nice, clean and comfortable. The staff was friendly and accommodating. The hotel is located in a good spot, easy to access the interstate if travelling. Parking lot was not full and it seemed secure the night I stayed.
This hotel was very nice and clean and staff was very helpful and polite .The breakfast was good and the biscuits and gravy was fantastic,the best so far I have had at a bestwestern hotel.the hotel was right off HWY 45 so quick on and off.
Motel was clean and quiet. We were amazed at how quiet the room was The breakfast had a good variety of items to eat including waffles, muffins, eggs, sausage, bisquits, and cold items. We will definitely stay here again when visiting family.
The front desk personnel was very proficient and had a great personality. She suggested a really good restaurant in town. It was a small place with great steaks! Meanwhile back in my room, it was very quiet, clean, and I enjoyed a good night's sleep. I would definitely stay here again!
This was one of the best hotel experiences I have ever had. The staff was great, breakfast with the Texas shaped waffles were great the food selection was great. Additionally, my stay was during severe thunder storms 15 inches plus of rain in a 36 hour period and the staff remained professional and everything was business as usual. I would highly recommend this property to anyone in the Corsicana TX area.
The outside of the hotel is average, but once you step inside the front door you will be impressed with the great quality of the hotel. Front desk clerk was very friendly and helpful. Room was very nice and clean. Only down side was very slow internet service.
I was very satisfied with my stay at this hotel. The staff was very pleasant and the rooms were nice and clean. Hotel in a nice area and everything was very clean. Breakfast was good for hotel food and lobby area was very nice
The rooms (we stayed twice within a week, once on first floor, once on second floor) were very clean and quite spacious. The beds are very good and pillows okay. The bathroom on second floor had a very loose shower handle but it worked adequately. The morning hostess was very friendly and always enquired how we were doing. The hotel is located on a highway but was quiet. TV reception was good. The breakfast area was very good, the hostess worked hard to keep the items well stocked and the area very clean. The selection of items was adequate. The exercise facility is poor. The treadmill does not work and the bicycle seat was loose.
The Best Western Hotel chain is our hotel of choice, and we see a wide variety of quality across the country. This one falls in the middle of the quality category. By quality, I rate sleeping quarters, hotel staff, breakfast area, pool and other amenities. The sleeping quarters were great, with nice bedding, pillows, sofa, a large TV, and sufficient lighting. Upon checking the room, I noticed that the refrigerator and microwave were not working. I mentioned this to the desk clerk as we left for dinner, and it was fixed by the time we returned. Great Job! The breakfast in the morning was also in the middle range of quality. Eggs and Sausage were readily available, some pastries, and of course the traditional Texas shaped waffles, were available. Also, cold items, milk, cereal, yogurt, juice were all there. The free wi-fi was available, but unstable. It was faster just to use my data plan. We had a great time, until the last night of the stay. The room next door, decided to have a party until about 3:30am. We complained the staff after midnight, and the noise level decreased a bit. We complained again about 2:00am and nothing further happened until around 3:30am.
Walked in, saw sketchy looking guy and a lot of bugs hanging out in the dimly lit lobby, was treated inacceptably by the desk clerk, left and went down the road to the Hampton Inn, a much better property. Honestly, sometimes I don't understand how some of these properties make it to the number one rated lodging in a city.
The staff in this hotel we're welcoming and friendly. We had booked a room which was disabled accessible for my mother. It was accessible and had plenty of room in the bathroom. Unfortunately one of the grab rails in the shower was loose which could have caused a nasty accident. The room was rather dark, but clean and spacious. The air con was incredibly noisy and went off and on all night. We would have switched it off altogether but it was a hot night. Breakfast was just adequate. No tea! The hotel was just by the freeway so was handy to stop in on our was from Houston to Dallas.
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