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Best Western Hotel Paradise Inn, Corpus Christi

3.5/5  - basé sur 178 notations.
6301 S Padre Island Drive, 78412-4013, Corpus Christi, United States - See map

When visiting Texas Gold Coast, stay at this Corpus Christi hotel, just three miles from the Corpus Christi Bay. The Best Western Paradise Inn provides an ideal location for guests to relax on the sunny Texas gulf and enjoy local fine dining and shopping malls. Visitors will have easy access to major attractions such as the Texas State Aquarium and Lexington Aircraft Carrier Museum. Hotel guests will be only ten minutes away from beautiful beaches and gulf fishing. Just five miles away guests can visit Texas A&M University. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO®, coffee/tea maker and iron/ironing board. Every morning guests to this Corpus Christi hotel are greeted with a deluxe complimentary continental breakfast. Other hotel amenities include an outdoor pool, free newspaper on weekdays and complimentary coffee service all day. Come experience the hospitality and professional service at the Best Western Paradise Inn in Corpus Christi, Texas.

Best Western

Hotel Paradise Inn

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 178 guest reviews
NOTE ISSUED
Excellent
68
Very Good
43
Average
34
Poor
18
Terrible
15
REFER TO NOTICE
Business Business
34
Couples Couples
47
Family Family
69
Friends getaway Friends getaway
9
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Never Stay There Again"

2
30/04/2018

Never stay there again. Computer in the business center is about 30 years old and doesn't work and the rooms stink. I will never stay here again. The location is the only good thing about this hotel. I hated it.

Paradise I, Asst. Manager at Best Western Paradise Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 361-992-3100. Sincerely, Asst. Manager Best Western Paradise Inn

"Great service at a great price"

5
29/01/2018

This hotel is clean and very nice. Room have been updated there is NO carpet Bed are super comfortable Karen is at the front desk and she is super helpful and makes for a great experience. We will be back!!!

"lots of noise, cramped parking"

3
27/01/2018

This is more motel than hotel. There are no Elevators so if you stay on the second floor you will have to use stairs. We checked in with Karen who was super friendly. Rooms were a bit cramped and the bathrooms could use some deep cleaning and care and new showers/tubs. The noise levels were terrible, lots of highway noise, slamming doors and you could hear people talking at all hours of the night through your door. The AC wall unit was also noisy. Beds were alright but you could tell they had seen better days. Breakfast was a decent layout of hot and cold items and plenty of seating. Given the price I would not stay here again.

"OK but not great"

3
05/11/2017

If you are working on a budget and need a couple of nights this would probably be ok. It is more of a motel than a hotel, we quite often found small bugs running around the room and the swimming pool urgently needed a clean. The place was full owing to people being housed there from Port Aransas after Hurricane Harvey and a lot of workers there repairing damage. Room was big and bathroom was ok, beds were big and comfortable, cleaning was good and room smelt clean and always looked tidy but it is in urgent need of modernisation and painting, With all the workers etc there it could be a bit noisy especially first thing in the morning as all rooms are very close to car park.

"No elevators! So request first floor if you can't carry luggage upstairs. This is more motel, than hotel. Expensive."

3
24/10/2017

Will not stay at this location again. No elevators made it difficult to carry luggage up to second floor. Breakfast was not kept up. Hot food were not kept filled. I took the last of bacon, left the last of potatoes for my niece and neither of us got eggs.

"Terrible Staff and Hotel"

1
16/10/2017

Don't bother staying here. They have dirty old rooms, linens are old and yellow, staff, for the most part, are unpleasant. It seems to be a party hotel from dark til daylight. Would not recommend for anyone to stay here.

"Taking advantage of hurricane victims"

3
01/09/2017

In the aftermath of hurricane Harvey this hotel had no internet, no cable, no ATM, and no way to process credit cards so payment had to be made in cash. In spite of all these problems, the hotel was still charging full price.

"Perfect Location"

5
25/08/2017

The rooms were clean, beds comfortable. A pretty good breakfast. This hotel is very convenient to both North Padre Island, Port Aransas and downtown Corpus Christi. The staff are very friendly and very helpful.

"Quick one night stay!"

5
22/08/2017

Quick one night stay but was a good experience. Room was very clean and AC worked great! Will stay there again. Price was very affordable and a good location right off highway. Staff was friendly. Next time will make time to check out the breakfast.

"Very Clean"

5
15/08/2017

Nice and clean . Could not complain if I wanted to. One of the nicer hotels I've stayed in while at the coast fishing . Front staff was very friendly . Room was clean and comfortable. Will definitely stay again while in the area.

"Great Friendly Service"

5
10/08/2017

I stay here weekly. I'm greeted by my name with a smile. I'm asked by the current desk clerk if the room meets my expectations. I receive a wake up call on time. If I font answer the wake up call, it calls again.

"Great Hotel and Great staff"

5
02/08/2017

Staff is very friendly and helpful. Hotel was clean. I loved the fact that they had a washer and drier for guest to use free of charge. Great hotel, nice pool, great location close to a lot of great restaurants.

"Great Location"

4
02/08/2017

Location of hotel was great! Many stores/food/restaurant in the surrounding area. Location of hotel was close to Whitecap Beach - can drive car on the beach. Hotel room was reasonable for beach kind of weather - i.e. tile floors instead of carpet. One negative about this room was upon arrival, it smelt strongly of cleaning chemicals.

"Wonderful Staff and Establishment"

5
31/07/2017

The staff was wonderful, including the cleaning lady. Thank y'all so much for a fabulous stay. My husband and I went for a nice get away and it was a pleasure to stay at your motel. Thanks again for everything. See you next time.

"Nice place"

4
31/07/2017

Nice place to stay when you are going to the National Seashore. It is located near most any type of restaurant you could want, plus big grocery stores. In a town that makes its' living by charging all they can to tourists, this is a reasonably priced hotel. Staff is very nice, property is clean and fresh.

"Great place to stay.."

4
29/07/2017

I enjoyed my stay at the hotel it was very clean and the staff very helpful. breakfast was good and I liked the WiFi. They have a pool that was present to use it was clean and quiet. The only issue I had was the smoking corner upstairs in the hall by stares and window. It was anoyung having people standing out side rooms smoking all hours of day and night, it would get in room as you would come and go. I would strongly recommend the hotel it was very nice except for my one issue.

"Great"

5
27/07/2017

We always try to book this hotel..Usually very reasonable...great location. Rooms were not ready when we got there but it was booked the night before...very friendly staff..great bteakfast clean rooms

"Needs upgrading"

2
22/07/2017

We were told it had been remodeled sometime back..I asked the maid for shampoo as only 1 in the room. That's all they are allowed to put, no conditioner or lotion. The coke machine only takes change, no paper dollars.The a/c did not function properly as to the reason most of the people kept their doors open till late. The bathroom is small & the door had to shut hard to close. We had enough points for our second night, however, the beds were not comfortable, so we packed up and left about 7pm & headed home. We are members of the Best Western but will not stay in this one again when visiting family. The La Qunita next door seems ideal. sorry guys.

"Great Location"

4
20/07/2017

We where there for the beach. It was located in a wonderful area that had access to pretty much anything you would need. We where only 10 miles for access 6 for Padre Island, which is the last for many miles and the best access for the area by far. The floors are tile because of the sand and storms for cleaning purposes, but it made for a nasty floor really fast. I hate my feet dirty. But, other then an issue I took to the desk clerk and I believe was the owner, we had a wonderful time.

"Good place to stay...."

4
19/07/2017

Easy access to restaurants and shopping...not to far from either beach. You could go to south padre island or head North to the beach by the Lexington and the Texas Aquarium either way its just a short distance.

"Not bad, could have been better."

4
11/07/2017

They make an honest effort to make your stay comfortable. If not for a couple of bugs in the restroom, less than fresh comforter, and tiny bath soap bar the room was fine. In spite of a few typical shortcomings, I would stay there again.

"Very nice"

5
05/07/2017

Very reasonable rates, close to beach we wanted without paying high price, very good breakfast of bacon and eggs one day and eggs and sausage with gravy the next Hotel staff egar to please and the atmosphere was very nice

"Best Western"

3
02/07/2017

My family and I took my son for his college orientation at Texas A&M when we walked in my wife noticed the restroom had someone else's hair on the floor also both the wash shink and the bedroom tube were clogged.

"Great Stay!"

5
22/06/2017

We recently visited TAMU-CC and we stayed at the Best Western. Great service and value! Desk personnel changed our room from smoking to non-smoking without any problems. Highly recommend this Hotel! And, it's right off the freeway! We were able to acces local restaurants and movie theater.

"Good and Affordable"

4
20/06/2017

This hotel is very conveniently located by the side of South Padre Island Boulevard. Easy access is perfect. Very clean, is satisfying when you first enter your room. Great air conditioning equipment allows the guest to have a comfortable stay all the time spent there. The complimentary breakfast was very good also, with a good variety of items for all tastes.

"Great proximity to the beaches"

4
02/06/2017

We chose this hotel because it is in a great location. It's close to restaurants and gas stations but not right on the island. Plus I am a BW member so I can use my points. The hotel has been recently remodeled so the lobby was nice. But the rest of the hotel was just average. However it met our need for one night stay.

"Great place"

4
23/04/2017

Lighting was a little dark. And the pillows where kind of small. Very clean and worth saving the money for the 5 minute drive to the beach. Very nice staff. Great options for beakfast. Convent to restaurants/Walmart etc

"Don't stay here"

1
11/04/2017

The rooms were cigar and musty smelling. Bad gnat and fly problems. Room had roach bait stations on floor under sink, and on side of microwave. Carpet was dirty looked unvacumed. Bathroom dirty. Tv Remote didn't work. Clerk at desk told us she could check is out when we complained.

Paradise I, Front Office Manager at Best Western Paradise Inn, responded to this review
Dear Guest: I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs. Sincerely, Asst. Manager Best Western Paradise Inn

"Did not sleep very well."

2
29/03/2017

I rented a room with two queen beds, both beds were very hard and uncomfortable. The pillows were hard and lumpy. Roaches came out from behind the big mirror in the dressing area. The swimming pool was dirty. The staff was very friendly and polite.

Paradise I, Front Office Manager at Best Western Paradise Inn, responded to this review
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 361-992-3100. Sincerely, 44510 Property Asst. Manager Best Western Paradise Inn

"Excellent"

5
27/03/2017

Checking in was great. She explained everything and made it fast and easy. Reserving it on line was great. They allowed us to reserve it and pay at the hotel. We were having issues with our credit card

"Truly Impressed! Lifelong BestWesterner!"

5
13/03/2017

Sonia Sanchez made me a forever fan! I called Best Western Paradise Inn from the hotel room of the nearby Howard Johnson, which actually had better reviews than your hotel. I am saddened to say that I had chosen their hotel over yours, but I'm glad that I chose to leave there and go to Best Western. I explained the horrors of my stay at the other hotel and asked to simply have a clean, comfy room and have people leave me alone to sleep. She was amazing and friendly, booked my stay over the phone, was incredibly helpful and pleasant and the list goes on! Traveling a lot, I have stayed at many different hotels, but none have left me satisfied enough to even remark on the hotel. Sonia went out of her way to make me feel comfortable, was more than willing to accommodate any request (even the corkscrew!) and even happily called me in the morning to remind me to get some breakfast. The best part is that you could tell that she's genuinely happy to help! This woman literally made me a Best Western Paradise Inn fan- I won't stay anywhere else on my stays in Corpus Christi, which are quite frequent. I'm thankful to have met Sonia and more than happy to say that this hotel not only met but surpassed my expectations. Clean Rooms, property, lobby, soft beds, high thread count soft sheets, plenty of pillows, plush towels, high quality toiletries, amazing breakfast, INCREDIBLE staff, great value and a very happy customer.

"Not the best night."

3
22/02/2017

Things to be aware of: the rooms are outside. I thought hotel always meant indoors. It was noisy, road noise, clothes dryer and voices outside were easily heard in the room. The non-smoking room smelled like stale smoke. The bed was hard. Things to praise-the staff..they were great!!!! The breakfast average. The pillows were nice! The rooms are clean. The decor is lovely. The tea selection is stellar if you are into that kind of thing!

"Won't stay again.."

3
20/11/2016

The room was nice. Only thing is we took the blanket off we saw blood stains on the bed took the sheet off. And woke up more little blood stains. Was grossed out also told the lady when I checked out didn't seem to care much..

"Overall Good - but no late check out"

3
05/10/2016

For the most part this was a good stay. The hotel itself is fine. The room was clean, and looked fairly new. The price is right and the location is excellent for getting to anywhere on the southside or the Island easily. My only issue was the lack of willingness to accommodate guests with late check out requests. Especially when the hotel isn't even close to being completely booked. We were in town for a 5K on the island. Check out was 11am. By the time our race ended and we got back to the hotel it was already 10:30 am. When we checked in the night before, we asked if we could get a late check out - at noon...only an hour late. We wanted to be able to come back, take a shower after the race, and then check out. The guy at the front desk was adamant that they never allow late check outs and would make no exceptions. I rarely need a late checkout, but the few times I have asked other hotels for one, they have always been more than willing to give me an extra hour. So that was frustrating and didn't really make us happy. We ended up not having time to take a shower post race, which was pretty annoying. Not the end of the world by any means, but it was enough to give me a slightly negative view of this hotel. So if you are not going to be running an early morning 5K and have no reason to ask for a late checkout, then this hotel is perfect. But plan accordingly. If you have any reason to believe that you might need a late checkout then another hotel that is a bit more accommodating is probably a better choice for you. The 5K that we ran is one that I have run for 3 straight years. The first two years I lived in Corpus, so I had no need for a hotel. When we come back to run it for a 4th year, we will choose another hotel to stay in this time.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Dear Brooklet425, Thank you for taking the time to share your feedback your recent stay at BEST WESTERN Paradise Inn. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. One thing i want to let you know that our check out time is Noon. Sincerely, Danny J.,AGM

"STAY AWAY!"

1
26/09/2016

I wouldn't stay here again even if you paid me and here is why: • The room reeked of mildew. • The shower drain is clogged, I was standing in 4 inches of water in no time... • The AC made an annoying loud inconsistent sound which kept me up. • The towels in my room were dirty. • The cleaning lady banged on my door uncontrollably before 10 on a Saturday and woke me up as if there was an emergency. I asked her to come back and she never did. • Breakfast on the weekend had practically nothing left by 9am and it's supposed to be until only 9:30am. I feel cheated for staying here, I don't understand why this place has decent review.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Dear izzoizzy, Thanks for the review. I'm so sorry your guest experience was sub par during your stay with us at Best Western Paradise. I have taken action addressing room reeked of mildew, shower drain is clogged, towels in my room were dirty. Please feel free to contact me in regards to the breakfast and all other experiences you had with us during your stay. I want to ensure we address every need for you and other guests coming to stay with us in the future. Thank you again! Thank You Danny J

"Clean and simple"

4
25/09/2016

Less than $100 room, close to everything we want. Clean, simple, nothing more needed. They do offer simple breakfast from 6-930. But I'd recommend exploring the to local breakfast spots. La palmera mall is right across the freeway, and HEB is only 10 mins away.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Dear Andy S, Thank you for taking the time to leave a review and let others know of your positive experience with our hotel. We strive everyday to deliver an experience that exceeds all of our guests expectations. Sincerely, Danny J

"Great hotel"

5
17/09/2016

Very clean, check in staff very friendly and helpful. Breakfast selections good. Need 2 more waffle irons had to wait to make waffle. Will stay here again. Vert convenient to places we wanted to visit.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Dear Sharlynn H, hank you for the awesome review of our hotel! We are happy to hear that you enjoyed your stay and hope to see you again very soon. Danny J. AGM

"Great!"

5
05/09/2016

Very comfortable beds, clean and fresh feeling. The breakfast was supurb! The location was just right for us. The staff was friendly and ready to assist. The internet was very good. no problems with connection.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Dear Mary M, Thank you for the awesome review of our hotel! We are glad that you had such a great experience at our hotel from the comfy beds to our great breakfast. We hope to see you again very soon. Thank You Danny

"My Review"

4
07/08/2016

I like the hotel, it is in a good location the only think I would say is they need to work on the breakfast and get a better variety of food. The pool is nice and the front desk staff is very helpful. Oh yes the bed is very comfortable.

"Receptionist AWESOME (night shift 23rd of July)"

4
25/07/2016

Lovely staff especially the receptionist we had at check in (greetings from Jamaica). Breakfast was good. No wait for table though the hotel was fully booked. The only con was the fact that there was an opened can of Dr. Pepper behind the sofa. Having worked in hospitality managing my department for 4 years (across various hotels in 3 popular chains) I'd defiantly recommend Best Western.

"Great weekend trip"

4
10/07/2016

We visited the property 3 years ago and enjoyed our stay. My little one wanted to visit Corpus for her fourth birthday so we decided to use Paradise Inn. We had a great stay the room was clean and the beds were comfy. The hotel is near the beach and pier. The free breakfast was good. They have a machine where you can make your own waffles, cereals, oatmeal, yogurt, coffee, juice, sausage,eggs, toast and bagels. My kids loved swimming in the pool. The only down side is there is no elevator. So if you have a lot of things to carry it can get tough taking it all up the stairs. We had a second room floor, we loaded up our bags in the beach wagon thinking we would take it up the elevator and when we couldn't find it my husband asked and then found out they don't have one.

"BW CC Tx"

3
14/06/2016

The rooms were nice. The hotel was clean and the staff was great. The location was close to where my business was being conducted. Breakfast was a joke. The only hot items were eggs and gravy, no meat items. I was going to eat bisquets and gravy, but when I went to get the bisquet, it had mold on it. I ended up eating breakfast at Denny's.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Sissy S, Thank you for your comments concerning your stay at the Best Western Paradise Inn. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced. I am disappointed we failed to gave you the fine service and consideration we strive for with all our guest - the type of service we pried ourselves in. I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Vijay Jadeja,GM

"weekend rate to high"

4
11/06/2016

week and weekend rates should be the same. This is a really nice place to stay its just to expensive on the weekends, Close to SPID and food places, I will stay here again but only on weekdays. I always thought Friday was a weekday but I guess I am wrong

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Wesley H, Thank you for describing your visit and providing a review on TripAdvisor. We do provide different weekend rates and rates very depending on the time of year. It is best to call us and if you are flexible on your dates and can provide you dates to receive a value rate on the weekend. Sincerely, Vijay Jadeja,GM

"One night stop"

3
20/05/2016

WE STAYED HERE ONE NIGHT while on our way to N. Padre Island. IT was clean &just an average place. Can't complain---breakfast was mediocre, nothing special.Think for the price it was OK.Being basic--Id say it was clean & a one night stop

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Greetings Virginia S, Thank you for taking the time to share your feedback. While I wish you had a better experience. I hope you can give us chance, i personally like to meet you so i get some idea from you to make stay better for upcoming guest. Thanks VJ Gen Mgr

"Good Hotel"

4
17/05/2016

The hotel was good. It does a hot breakfast which was good. It also has a pool. The only problem I can see it that it is not close to the beaches, but it is not a bad drive to the beaches on Padre. Depending where you want to go on Padre we drove it in 20 minutes. There plenty of restaurants around. They also have a washer and dryer you can use for free.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Beach1946, Thank you for taking the time to share your feedback.Glad to hear you enjoyed your stay along with our breakfast. I glad that you like our free washer and dryer concept. We hope to welcome you back to our hotel very soon! VJ Jadeja Gen. Mgr

"Beautiful on the inside and outside"

5
10/05/2016

Hotel breakfast had hot free breakfast. Sausage, eggs, biscuits and waffles. The suite was roomy, updated and comfortable. The hotel is on a very busy and noisy road but we could not hear that on the inside of the room. Office staff were very kind, and accommodating.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Gail R, Thank you for the wonderful compliments on our on our staff,friendly service and our property. We are glad you had a chance to enjoy our full hot breakfast and the waffles. We thank you for your business and we look forward to seeing you again in the future. VJ Gen. Mgr

"Good value"

4
04/05/2016

This hotel was clean and close to shopping and water. My stay was very good. The beach was a 5 minute drive. There was shopping and many restaurants nearby. I was on 5 minutes from my conference and really didn't need to use my gps. Everything is located nearby and the pace was very laid back. I enjoyed my stay and would stay there again.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
gwendolynb595, Thank you for staying with Best Western. We are glad you enjoyed the nice clean rooms. We appreciate your business and the wonderful compliments on location of property. VJ

"Rooms not maintained"

2
02/05/2016

Outside appearance of hotel looks good, but I rented two rooms full of problems. In one room the tub would not drain, lights were MUCH dimmer that neighboring room, A/C was struggling and phone was inoperable. The other room's door did not lock.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
322douglasw, Thank you for taking the time to share your feedback. I apologize for any inconveniences you experienced during your stay. We are working hard to make sure all of our amenities are in working order for each guest room. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank You VJ Gen Mgr

"Awesome as always"

5
05/03/2016

Shelly was so cheerful when I checked in. She was always smiling, cheerful and was very helpful to me. The Paradise Inn has always been extremely clean and the staff very accommodating. It's been that way every time I've stayed there.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
J W, It was a treat to have you back as guests. We're always working hard to raise the bar of hospitality in Corpus Christi, TX. you enjoyed our hospitality services and hope the rest of your trip was just as fantastic. Come see us again when back in area again! Vijay Jadeja Gen. Mgr

"Power and A/C Failure"

2
24/02/2016

Booked a room at the hotel in preparation for attendance at a funeral the following day. At approximately 1030 PM, the power in the area went out. It was restored about an hour later. At approximately 1230 AM, the AC unit in the room failed. Due to the late hour; the fact that we had unloaded the car; and planned an early departure; we stayed in the room. During the funeral, got a call/voicemail from hotel staff. Returned the call later that afternoon and was told that someone would return my call. This did not happen. Was told by relatives who live in Corpus Christi that the area in which the hotel is located frequently experiences power outages. Will not stay at this hotel or in the general area again during our frequent trips to Corpus Christi.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Windy187, It was unfortunate though that we fell short because of the A/C Failure and temporary power interruption though it is an isolated situation that we have had. We have taken note of these and we have already put measures to resolve this. Nonetheless, thank you and we hope to see you back again for us to have a chance to extend to you in your next visit whatever improvement we have out of your review. Vijay Jadeja Gen. Mgr.

"Nice Clean Bright Room"

4
22/02/2016

Our room was clean. Loved the tile floor so much better than carpet, new flat screen TV. Breakfast too elementary for us, but the basics are there. Bad coffee, that instant kind but we bring our own pot. Stuff was very friendly. Parking lot very well lit.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Charben57, Thank you for staying with Best Western. We appreciate your business and we are glad you enjoyed your stay. Thank you for the wonderful compliments on our hotel and our wonderful customer service. We hope to see you again and We thank you recommending your friends and family to us. We wish you safe travels. Happy Travelers, Vijay Jadeja Gen. Mgr.

"Great Location but bad room smell and dirty shower."

3
15/02/2016

Hotel is in a great location by the mall. Was late getting into the room and upon entering the room had an awful mildew/moldy smell. The smell was more than likely coming from the mold or mildew that was pouring out from behind the shower panel when I tried to take a shower. Bed was uncomfortable as well. Did not complain due to being exhausted and the hotel being sold out so no room swap would be possible. Thought about changing hotels but most other hotels were sold out as well.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Clint C, Thank you for your kind review. We are happy to know that you enjoyed the location of our Hotel. Your comment has certainly help us to spot on the area where we have fall short on. We have already taken immediate action to rectify the problems. We apologize for the mold or mildew smell as it may seem unpleasant, however, we have already called on related personnel to remove the shower panel and do it with a new one. Such incident will not happen again. Overall, we would like to invite you back to stay with us and see the changes we have made according to your feedback. We hope to be able to serve you in the near future! and once again, Thank you for choosing BEST WESTERN Paradise Inn Hotel and thanks for the feedback. Regards, Vijay Jadeja (GM)

"Noisy, very noisy"

2
04/02/2016

The only thing nosier than the traffic on the highway was the fan in the bathroom. Thin walls allow you to hear everything going on in the adjacent rooms. Seems to be popular with traveling work contractors. Lots of trucks in the parking lot. At one point I believe I was approached by a prostitute, Wow!

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Hi David M Thank you for taking the time to write a review. We are sorry to see that we did not meet up to your expectations. I will share this review with my team to ensure a better stay for the next guest. We do hope you decide to give us another chance. Sincerely, Vijay Jadeja (GM)

"Wonderful Staff"

4
31/01/2016

The Staff at this location was extremely helpful. I enjoy staying at Best Westerns the prices are always good and the staffing always goes above and beyond. This location is not far from the beach and Port Aransas is a short drive. This is an excellent hotel. We will definitely be coming back.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Hi Duane K, Thank you for such an incredibly nice review! We are thrilled we were a great ambassador to the brand. We are appreciative of anyone who takes the time to leave a friendly review and love that your experience was highly positive. Please come back and visit us again soon Duane! Happy travels! Regards, VJ Gen. Mgr

"Noisy"

3
27/01/2016

Upstairs room had a loud party until 4am. Did not get sleep, phone did not work, so I could not call front desk in the middle of the night. Very noisy freeway because hotel is just off the main freeway.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Dear Arthur L, I would like to start by saying thank you for sharing your experience about your stay here with the BEST WESTERN Paradise Inn, as this is a tool that we use to help us learn and grow. I apologize for any inconvenience you may have encountered during your stay with us as these are not typical mishaps that happen here. Please be sure and contact me personally upon any possible future reservations as I would like to make sure you are accommodated accordingly. I can be reached at 361-992-3100. Regards, Vijay Jadeja

"Nice location, clean rooms"

5
02/01/2016

We stopped in because we liked the location. Fast Check in. AARP discount. Room was clean and bedding nice. Nice breakfast in the morning. It wasn't their fault we had noisy neighbors slamming doors. It was just a nice place to stay for a night.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Mary P, Thank you for letting us know that you enjoyed your stay! We love when our hard work is recognized. Thank you for mentioning the AARP discount ,that future guests will come prepared. and don't forget to sign up with Best Western rewards card help you to save more in future. Your review is much appreciated. Take Care, VJ

"Nice stay for a quick overnight trip"

4
23/11/2015

Attend a birthday party over the weekend. Hotel close to venue. Easy to get in and out of. Did notice some traffic during the night. Hotel lobby clean could use update. Rooms clean.....beds not so comfortable. Overall stay was good for the price.

BWSONORA44487, Manager at BEST WESTERN Paradise Inn, responded to this review
JOYCE D, Thank you very much for you candid review of your recent stay at BEST WESTERN Paradise Inn. Your feed back is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciated your comment about aspects of room and lobby needed updating. Happy Holidays!!! Vijay J. AGM

"The absolute worst customer service ever!!!!"

1
20/11/2015

We live in Mexico and, about once a year, we travel to the States to do some shopping and hang out. We called the hotel to see if it was ok to have a few items from Amazon shipped to the hotel. They assured me it was. Upon arrival, we were told there were no packages. A few minutes after we got to our room the phone rang and we were told there were 2 packages at the desk. The packages were open and we were told the other had ?? been shipped back. We left on Monday and contacted Amazon...they said the package was not recieved by them. Now we find out that the package was there and nobody bothered to look for it. Management never talked to us about the problem. I contacted their Corporate office in Phoenix and they don't seem to care either! I just bought another water conditioner and no move Best Western.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Rick, Thanks for the review. I'm so sorry your guest experience was sub-par during your stay with us at BEST WESTERN Paradise Inn. I have taken action addressing package was open and shipping back package. Please feel free to contact me in reading the issue,I want to ensure we address every need for you and other guests coming to stay with us in the future. Thank you again!! Regards, Vijay J.

"Must, Ants, Mildew"

1
17/11/2015

We had a total of 2 rooms for 4 people. Both smelled very musty. The chest of drawers in our room smelled sour. I wouldn't even put our clothes in it. We had ants in the bathroom and on the sink. They got into our toothbrushes and other items (they cleaned the sink and provided bug spray). The lamp shade between the beds had mildew (they did replace it upon request). We stayed in our room until 11 am and housekeeping was still cleaning rooms, but they never came back. We had to go to the front desk to get towels, and they said housekeeping was onsite until 2. No explanation as to why they didn't service our room. I chose this hotel because of the good reviews but now I have to wonder if they were actual customers or just employees who wrote false reviews. Don't stay here. It's awful.

Vijay J, General Manager at BEST WESTERN Paradise Inn, responded to this review
Martha K, I'm sorry to hear that your stay with us was less than stellar. it is our goal to give you the best stay possible every time. Please contact me as I would like to come to a resolution with you about this issue. Thanks, Vijay J

"great place to stay"

5
30/10/2015

home away from home accept the; breakfast ! same every day needs to be different some days, but rooms are very clean plus the restrooms and tub are spot less the beds are very comfortable including the pillows are soft and smell clean plus the sheet smell very clean

"decent"

3
20/10/2015

Decent stay. Rooms clean. Breakfast was decent. The rooms were noisy. You could hear every noise from outside and anyone staying above you. The AC unit did not have a " fan" option to leave on, so we could drown out the noise. The location was good. But I asked the woman at the front desk where a close beach was, and she said she just moved there, and didn't know. She didn't ask anyone or try to find the info for us.

"Minor issues"

3
15/10/2015

Overall the bed was comfortable, room was clean, ac worked great. Didn't eat the breakfast because we meet up with family that lived there in town. But parking lot spaces were full due to trucks hauling boats and trailers and the staff didn't contact them to be moved like promised. Sugar ants were found near the shower at night but were gone by morning. Told the front desk clerk and she stated that is a minor problem and pest control has came out to spray but that since it's normal because of the hotel location. Never heard that before. But overall room was nice.

"Decent Mid range Hotel"

4
23/09/2015

Spent 3 nights here starting 09/19/15. The first day, room service somehow missed our room. The night manager provided us with coffee, fresh towels soap and shampoo. The breakfast is decent and consists of hot scrambled eggs, sausage and biscuits. There is also a waffle maker and the usual cold cereal, muffins, juice etc. The bed was very comfortable (we always bring our own pillows). We saw a couple of small beetles in the room. The room was not carpeted. There is free wifi, microwave and refrigerator. The location is decent with a relatively short drive to area attractions and beaches. We would probably stay here again.

"Great place"

5
20/09/2015

Great place to stay and clean large room. Friendly staff. I was here for the conquer the coast bike ride. The breakfast was good and it was great that it started at 6am. TV in the dining room was a little loud. I did not use the pool but it looked well maintained. Brightly lit parking lot and building. I would stay here again.

"Very good stay"

5
24/08/2015

If you playing a short stay or even a long stay I highly recommend coming. Staff was very friendly and the room was a decent price of staying and had everything we need for our stay will come back again

"Great Hotel!"

5
16/08/2015

I spent a couple nights in Corpus Christi and I picked this place based on past TripAdvisor reviews and photos. It turned out to be a great choice! The room was clean and maintained nicely, there were no stains or worn down furniture. The bed was comfortable, I brought my own pillow but I used 2 of theirs to prop up while watching TV and they were comfortable as well, and there was no issue with getting hot water for showers. The check in process was easy and fast, and it was the same at check out. My room key seemed to have deactivated at some point during day 2 as neither of the 2 keys they give you worked, but I just went to the front desk and they were happy to give me new room keys. Their lobby area is very clean and looks new, their breakfast offers normal breakfast foods, but it was really good. They were in the middle of repainting the building, but the workers weren't disruptive at all and I never smelled paint in my room. The place is also very well lit at night. I traveled solo for this trip and felt safe during my entire stay. I would definitely recommend this place to anyone wanting to visit Corpus Christi or Port Aransas!

"Love"

5
14/08/2015

I have enjoyed this Best Western, every time that we have stayed here. This is one of the few hotels that we will stay in, when coming to Corpus Christi! I highly recommend trying it out! The rooms are always clean, the staff has always been friendly and the prices aren't so bad!