Best Western Hotel Suites,  Columbus

4.5/5  - based on 408 guest reviews.
1133 Evans Way Ct, 43228-9178, Columbus, United States - See map
+1 614 870 2378 +1 614 870 9919

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 410 traveler reviews
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Looking to be near OSU, Berliner Sports Park, the Ohio State Fair and Hollywood Casino? This adorable Columbus hotel offers a pool and fitness room. All the spacious, clean rooms offer free Wi-Fi, cable television with HBO®, a refrigerator, microwave, coffee maker and more. Wake up feeling refreshed each day at this Columbus hotel and get the right start with a complimentary hot breakfast. After fueling up for a big day, you'll be in the perfect location for both work and leisurely activities. Just six miles away from downtown Columbus, where you'll find the Columbus Convention Center, Ohio Expo Center, COSI, the Arena District and Brewery District. Sports enthusiasts will enjoy visiting the nearby Berliner Sports Park, the Arnold Classic, Ohio State University, and Murifield Country Club. Families will delight in visiting the Columbus Zoo, Zoombezi Bay Water Park, the Ohio State Fair and many local fairs and festivals. Business travelers will have a productive trip, as Farm Science Review, Ohio State University, Franklin University and Columbus State University are all near the Best Western Suites. Just 15 miles to the Columbus International Airport allowing guest to travel with ease. Want a Columbus hotel with shopping and dining? Our property is close to the Mall at Tuttle Crossing, Lane Avenue Shopping Center, the Walmart® center and many restaurants are within a mile or less from this Ohio hotel. Splash about in our sparkling indoor pool or unwind in the hot tub. Keep up with your daily routine at our onsite fitness center or get some work done at our business center. This Columbus hotel also offers, meeting facilities, 24-hour front desk and free parking. For a great stay in Columbus, reserve a stay at the Best Western Suites today and save!

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Room 1

Guest reviews


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based on 410 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
217
Verygood
 
125
Medium
 
43
Poor
 
13
Horrible
 
12
Business Business 71
Couples Couples 92
Family Family 169
Friends getaway Friends getaway 35
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Suites,Columbus
  • 5
    « The very best in Ohio »

    I've stayed at this hotel on several occasions and I can easily say that it is the best hotel in Ohio. The rooms are fit for a king and super clean and comfortable. The price is always fair. And the staff members are all wonderful people. I'd like to say a special thanks to Heather, Margaret, Cindy, Howie, Samir, and Allison. You've all gone above and beyond for me every time I've stayed here and I will definitely be a returning guest. The hotel is easily accessible I-70 at Exit 91 if you're heading east and Exit 91A if you're heading west. And there are a lot of restaurants and stores within a 3 mile radius for added convenience. I will definitely return again and again.

    5
    « No Complaints Just Praise »

    This hotel was excellent, great service from the minute we walked in until we left. Rooms were spotless, beds were very comfortable, staff friendly and willing to ask any questions. One of the reasons other than positive reviews we chose to stay here as we noted manager Cindy addressed all reviews and the couple of complaints, which told us she cared about her hotel. We me Cindy when checking out and she was very cordial, friendly. Thank you Cindy and your staff to a wonderful stay, we will be back.

    4
    « Lovely property »

    We have stayed at this place a couple of times on our trips across the state. Always clean, nice rooms, easy check in/out and breakfast is nice too. Afternoons they have Pizza available for the guests which is a nice treat.

    5
    « Very good hotel »

    Our family booked 3 rooms for 4 days to attend our nephew's wedding. The service was excellent. The staff was very friendly and went out of their way to be helpful. We especially like Petra who was in charge of serving breakfasts. BTW, the breakfast was very good. The bed was huge and comfortable. We even like the pillows. The hotel was renovated 3 years ago and is in very good conditions, nice and clean. But we saw a crew continuing working on the renovation.

    3
    « Tired building, needs renovation »

    My husband and I recently stayed here using points. The room they gave us was clean enough but was right next to the fire door for the hallway. This meant that the door was slamming shut every time someone went through it. You would think that the hotel would assign someone who stayed at their chain enough to use points for a free room a room that was quiet so they would be encouraged to stay there even more. Not here. The decor in the room was tired. Boring tan paint on the walls and dull brown comforter on the bed. The carpet had either been burned or damaged somehow, ugly gold in color. The sidewalks had been painted gray to cover the red underneath but the gray paint was peeling making the exterior looking dilapidated. The staff was nice enough but the hotel is in great need of an update.

    5
    « The Gem of Ohio »

    Or, for that matter, Michigan, Tennessee, Oregon or Arizona. I've criss-crossed the country by car as often as I can, almost always staying at places offering the same moderate rates and amenities (I can't even imagine paying for my own breakfast), like many of my fellow Trip Advisors, and rarely find that favorite that becomes a destination of its own, worth planning a trip around. This is one of them and a good thing about such a handsome and prosperous mid-sized city like Columbus that it is on the road to just about anywhere else. After finding this place by chance last spring, I made it a point to return this year to see what made it so special then. Not only did it not disappoint this trip, it reminded me among the multitude of off-road accommodations across the country just what it takes to really make a five-star stop. Take notes: It starts with the quality and hospitality of its staff. None of those little signals to road weary travelers that they would rather be working somewhere else. It isn't being coached by a management book either: there is just a genuine happiness around this place that makes a visitor feel comfortable and at home. They also keep up the place so that the freshness of the rooms and the imaginative art on the walls and the little porcelain French Pig that offers the breakfast special of the day all looks both original and fun, too. The rooms are laid out like small studio apartments with little personal touches: this year, there was a non-slip pad on the tub. Why hasn't anyone thought of that one? And, yes, every piece of equipment in the gym works too. If you were the fussiest hotel critic (and some days I am), it would be hard to find a thing out of place-- and if you did and happened to call the front desk, I know someone even fussier than you are would be right over. Those full breakfasts work are varied with both plentiful and healthy choices too. There is the location: just off the interstate and set back from the main commuter roads to offer quiet grounds and a feeling of security-- no need to keep one eye on the parking lot at night. Its size is just right: large enough to have a large family pool (which the kids love), but not so over-sized you feel like you've just invaded a group of corporate noisemakers (all paying less than you are). Here's a clue: you actually enjoy spending time outside your room. Finally, here is the ultimate test: you sleep well here and you leave rested and ready for probably a less special overnight somewhere else. My future trips will begin and end with a reason to return to Columbus.

    4
    « First stay Best Western Suites »

    Clean large room. Only thing is no blankets or sheets for couch bed. Found out after getting ready for bed you have to get that stuff at front desk no big deal just took a cover off bed. Plenty of room nice clean bathroom well stocked. In a nice location close to interstate and places to eat and shops. Went to Steak and Shake for dinner.. Was ask to go to Country inn and Suites behind it to use pool because a child had gotten sick in the Best Western Pool . it was no problem to get in other pool and hot tub. Breakfast was good had egg and cheese omelets was really good. Not far from Cosci and main Columbus.

    5
    « Great Value »

    Hotel was nice. Excellent value for the hotel, location, and amenities. During our stay, a child had gotten sick in the pool while we were out to dinner. When we arrived back the lady at the desk informed us of the situation and also let us know that hey had called the neighboring hotel and they would allow us to swim there due to Best Western having to close the pool. Breakfast was an average hotel breakfast, nothing fancy but a good start to the day. The only two negative things would be the wifi didn't work in the room and we had a stand up shower instead of a tub in our room. With small children it makes it a little more of a challenge, but not a huge ordeal We booked late so that might have affected that. Overall we were pleased with the staff, cleanliness, and the bed was very comfortable. We would definitely stay again.

    5
    « Very nice experience »

    I stayed here last night and had a very nice experience. I was a little skeptical about the Best Western Brand but have to say I was very pleased. From the airport shuttle, the hotel is experience, through check out, I could not have been more pleased. I was upgraded without a request to a jacuzzi room. After a long flight and a difficult day, the jacuzzi was just perfect. The room as very clean, the staff was wonderful, and the mattress was heavenly. I'll definitely stay here again.

    5
    « Business Trip »

    Staff was very helpful and the hotel was very close to Columbus and so easy to get downtown to the convention center. Rooms were clean and comfortable. Internet worked well and having breakfast ready in the morning was a great help to get on the road for work. Thank you!

  • 1
    « Dirty. Rude morning staff. »

    The carpet in the hallways is disgusting, multiple places where there has been vomit/spills where they have cleaned up the mess, but not actually cleaned the carpet. Evening check-in staff was friendly but morning check-out person was rude and inattentive. When I asked her about check-out she said "leave your key on the counter" then turned around and walked away. No "Good morning". No "How was your stay?". Apparently I had inconvenienced her by asking a simple question. Breakfast was decent at best but is not served until 7:00 - not good if you need to get up and out early - I had to grab a quick plate to go. Should have spent a few extra dollars and stayed somewhere else.

    5
    « Nice »

    It was very clean and the internet was fast and the food was good. The check in and check out was quick and easy in and out also the employee was very nice also the room was at a nice temperature is was a nice stay. Thanks you.

    5
    « Much better the second time around »

    I had stayed at this property once before and I was less than impressed. But my second visit and all the ones after that have been superb. It's a clean place at a fair price and it's cozy and quiet. Most of the staff here take great care if you and know what hospitality is all about. Cindy is a great manager and actually cares about the guests. Heather is super pleasant and efficient. Margaret is always super nice and has gone out of her way to get me a great rate and has been accommodating with my points. Howie is always really nice and we talk for a while. Samir is always friendly and knowledgeable. And Allison is really sweet as well. As much as I hate to say anything negative after saying so many nice things, Rebecca is terrible. She's rude and I always feel like I bother her when I ask her for anything. Whether it's for towels or a wake-up call, I always get the cold shoulder. You have a great hotel with a lot of great people. Rebecca is the only downside to this hotel. But everyone else is superb. I will definitely return again and again.

    5
    « What a great place! »

    Probably the best breakfast I've ever had in a hotel in a looong time! Everyone was extremely friendly and the entire hotel is super clean. The kitchen help was very polite. Lobby was a little hard to find but no big deal.

    5
    « Terrific Customer Service! »

    Called at the last minute to get two rooms for family traveling from Midwest to east coast. Hit bad weather and needed to stop for the night. The person taking the reservation was great...very very accommodating. Rooms were clean, comfortable, exactly what was needed. Thanks so much for helping us in such a friendly manner! Highly recommend.

    5
    « Very comfortable hotel »

    We love this hotel! The location is extremely convenient in relation to our family in the area. It's also very comfortable and well maintained, with a great staff. It's also really nice to have the option of both a hot and cold breakfast.

    5
    « Great Value! »

    This BW was a fantastic location as well as very hospitable and a great value! The pool and jacuzzi were a great hit with us,clean warm and the service of fresh hotel towels for swimming supplied by front desk was a bonus you don't find in your average hotels. It was a very wonderful stay and superior service and accommodations! Will return again next time we're in town to see grandchildren!

    4
    « Rewards overnighter »

    Check in and check out staff were just average-could have been friendlier and more pleasant. Room was very nice and clean. Overall Hotel area was pretty quiet. Breakfast was very good, both hot and cold items. Breakfast staff was friendlier then check in and check-out staff.

    4
    « Bad coffee »

    Nice size rooms. Great location off the interstate. There was Loud talking in the hallways at times in the early evening. Breakfast was pretty good, coffee in breakfast room was luke warm and tasted horrible.

    4
    « Wildlights Trip 2017 »

    Good clean hotel. heather at check in was awesome. Evening staff, not so much. Breakfast typical fare but poorly cooked. Very busy intersection but area is new with lots of restaurants to choose from.

  • 5
    « Great hotel »

    Great hotel very close to the interstates and just far enough away from Columbus that youndint have to deal with the congestion of down town. Traffic getting out of the hotel is a little tricky at times.

    4
    « On the road again, part 2 »

    Nice room, comfortable bed. Staff was attentive and professional in appearance along with their speech. Close to where I needed to be so it is accessable . I would recommend this hotel to anyone traveling to Columbus, Oh.

    4
    « overnite for conference »

    Hotel is close to interstate,the room I was in was very quiet,large,clean.The bed was comfortable.Variety of eats close by.Shopping approx. 1mile away.Easy access to downtown.Easy check-in and check out.Seems to fill up quick.OK breakfast bar,area kept clean.Small parking area.Nice pool area with hot tub.Small work out area.

    1
    « Don't Stay Here! »

    I have stayed all over the US including major cities and this is the only hotel that my truck has ever been broken into (please note I never leave any valuables in my vehicle and realize it is park at own risk). Anyhow when providing feedback to manager the canned response was it is the holidays, we can't be responsible and park at own risk. In other terms tough luck we are running a business here and guest security is not important since it takes away from our profits. Oddly enough hotel staff admits several holes in west fence line, security cameras are blurry and knew ahead of phone call that PD doesn't come out unless $3k minimum theft etc.. if you value your vehicle and contents stay somewhere else!

    1
    « Not with the money »

    The room was advertised as a suite but it wasn't. Stains on the walls, stains all over the pull out bed, nasty old bathroom. Nasty carpet. Dust all over the desk. The good thing is that the linens were clean and there were no bed bugs.

    1
    « Dirty hotub »

    Nasty hotub and the amount of money I paid don't ever go to this hotel. My hotub was dirty and the place had ??.. The breakfast was cheap also for the amount of money you pay there. And the amount of money you pay there is it hard to have a shuttle van

    5
    « What a difference a few days male »

    Last Spring my wife and I traveled to St Louis Mo to visit with our youngest daughter and her family to celebrate our Ist great grandndaughter. The Breakfast area at that time was in a vitual mess.I left a pointed review with Trip Advisor and the Hotel.Now went we arrived in the Fall it seemed the situation was remedied much to my surprise.MY y wife and I will continue to stop at Best Western Hotels in Columbus because it is very conveniently situated at the midpoint of our Journey between Rochester NY and St.Charles MO

    3
    « Upgrade appreciated, unfriendly staff not appreciated »

    This was my first stay at this property and I was rather disappointed. Cindy was very kind about giving me an upgrade and I certainly do appreciate that. But the front desk staff didn't really impress me much. Samir was pretty nice and helpful to us. Heather was alright. She was sort of polite, but she didn't really seem to care or feel anything whenever I interacted with her. And last and by far the biggest disappointment was Rebecca. She's one of those people that I knew wouldn't like from the start and I was right. She was rude and obnoxious and gave my girlfriend and I the cold shoulder. And I feel like we just annoyed her without saying or doing anything. We stayed Friday night and tried to stay again on Saturday and Rebecca wouldn't give us the room we reserved. She did absolutely nothing to help. She told my girlfriend that she would charge her card and then take her cash at check-out. That's not how it works. And what stupid hotel takes the money at check-out? We could've crawled out the window and left and changed the credit card after. I just knew she was making up excuses to deny us service. It's an okay hotel. They'd be a whole lot better if Heather had more of a personality and Rebecca wasn't so nasty. Best Western, you have disappointed me this time.

    5
    « Very Nice! »

    Roomy and extra sofa bed for guest if needed. My hubby and I loved this room! I also liked my room way better than my friend's room when I visited her at the Holiday Inn Express. I'll always look for a Best Western on all of my future small or big trips.

    5
    « Best hotel experiance ever!!Awesome location!! »

    Everything you need is within reach at this hotel.Got the presidental suite that included a hot tub in the suite.The hot tub was roomy enough for 2.The bed was huge,actually the suite was huge!!Also the hot breakfast is an added bonus with donuts available all day.There wasn't many people at this hotel it seems so we got the pool and Jacuzzi all to ourselves it was such a nice treat!I will definitely be coming back to this hotel anytime I go to columbis.Well worth the price and you won't regret staying here!!

  • 4
    « Columbus Trip »

    Considering that this was a very busy and eventful weekend due to Buckeye vs Penn State Game, this hotel was conveniently located. Room was larger than other comparable hotels and the price was very reasonable. The room was clean and staff helpful.

    4
    « A few issues, but good service »

    We had a booking here end of Feb 2017. We checked in, and were given a room number and key. When we entered the room we were given, we found it to be uncleaned. The bed was not made, there was random garbage around the room. Housekeeping had clearly not touched it. We returned to the front desk and told of our issues, and the person was very apologetic. We were given another room, this one appeared clean and without issue. Besides the initial mistake, we were happy with our stay.

    5
    « This one just hit our list of regulars. »

    BW Suites on the west side of Columbus, just off I-70. We were greeted warmly and helpfully on our late arrival. The room was really nice with great visual separation between the sleeping and sitting/desk area. Wi-Fi worked great. Everything clean fresh and quiet. Hotel honored our request for a room far from the highway. BEST of all: nice pool, swimmable for short laps on one lane and OPEN UNTIL 10PM. Good BW breakfast. The biscuit gravy was as rich in sausage as any we've ever had on the road.

    5
    « Great find »

    Just a quick stop on our trip, but what a find. Beautiful hotel, room was very spacious, updated, clean... Just so many positive things to say. Book early and look for deals. Even the front desk was amazed at the price we locked the room in at. If I go back to Columbus, this is where I'll be staying!

    3
    « Not thrilled »

    It was an okay stay. Not thrilled with the attitude of the desk clerk. Cleanliness of the room was poor. The desk clerk wasn't exactly rude, but not very helpful either. The housekeeping staff obviously didn't do much while we were there including emptying the garbage.

    5
    « Cruising back home »

    This hotel was both our first and last stop for our bus tour and cruise. I'm glad we stayed here a second time because this was one of the two better hotels we patronized. The rooms are spacious and the beds are very comfortable with extra pillows. Amenities include in-room refrigerator and microwave. The breakfast area was kept stocked and clean by an attentive staff member. If I pass through the area again, this hotel would be my place of choice to stay again.

    4
    « Good location for JW assembly in London »

    We received a nice rate for our bi-annual assembly which was one of the deciding factors in choosing BW. The hotel has recently been remodeled, it's modern, clean and even smells inviting. I noticed the pleasant smell as I walked down the upper hallway to the fitness room and pool area. Nicely equipped fitness center. Free weights, stability ball, mat and cardio equipment. Great! The pool water and pool area was too warm for a refreshing swim. The cleanliness would have been 'very good' if I hadn't noticed dust bunnies behind the furniture. Everywhere else seemed 'very good'.

    5
    « Tennessee Trip »

    This B/W has a wonderful, friendly front desk staff! It pays to be a B/W Rewards Member because you are always offered a gift bag or extra points upon check-in, this one offers both! The central location, cleanliness and great breakfast made our stay very enjoyable. I would love to come back here some day!

    5
    « Great hotel. »

    My friends and I booked this hotel for a girls weekend. The room was great we had enough room for everyone and it was clean and comfortable. The beds were very comfy and the free breakfast was great. I would definitely stay here again.

    4
    « Affordable, Clean Hotel »

    This hotel met my expectations - good price and nice room; however, our hotel room didn't have a fresh smell. Maybe it was a smoking room? Otherwise, everything else at the hotel was in working order.

  • 5
    « Ideal stay »

    Courteous and friendly staff, good value, clean and fresh rooms, close to many shopping and dining experiences, short drive to anywhere in the Columbus area I stay at this hotel anytime I am in town, tough to beat in this area

    5
    « Clean and affordable »

    Nice clean rooms with a great location close to alot of things less then 10 minutes away from everything truly happy about my experience will book again no question good parking and friendly staff great value

    4
    « Nice Hotel »

    We are on a bus trip/cruise with Golden Frontier and stayed here on our first night. Bed was comfortable; breakfast was varied and excellent. Menu consisted of eggs & Canadian bacon, a variety of cereals, yogurt, muffins, etc. They also had Krispy Kreme donuts.

    5
    « Great place to stay »

    We were in town from Atlanta for a Glass Animals concert at 9/30/17. We were happily checked in early around noon ( we did not use the room until later that night) to avoid a late night check in after a long day. Very clean, safe place stay.

    5
    « Amazing Service »

    Won't find a hotel with better service than this! Hotel is very nice, clean and well maintained. Location is convenient when doing road trips. Not a 5 star luxury hotel, but not a 5 star price either.

    5
    « Loved It »

    The hotel is a beautiful modern building easy to find off the expressway. Well kept lobby and the rooms are nice size, clean and quiet. The highlight was the surprisingly great breakfast. Not the usual waffle, muffin fair. We frequently come to this area for family and will look forward to returning to this Best Western.

    5
    « Will probably stay there on the way home. »

    We really liked this place. We stay in a real dump two days before so it made this place even better. Check in was easy and quick, the price was good and the staff was great. The breakfast was very good. We will go back.

    5
    « OSU football trip »

    We traveled from Cleveland to attend the OSU football game and visit our son. The staff was very accommodating. We had a snafu on an online hotel reservation not with BW. They gave us the Presidential Suite at a wonderful rate. I have stayed here several times. Love it!

    5
    « Modern and Clean »

    Great modern and clean hotel. And it was an easy drive from the OSU football stadium. We checked in late and we were warmly greeted and were upgraded to a Jacuzzi suite due to membership status. I love the little extras on the sink (shower cap and makeup towelette remover) Great stay, thank you!

    4
    « Great Hotel for Business Travel! »

    We stayed 1 Night during a Leadership Business Convention. Clean Room. The Location was close to the Columbus Convention Center. I enjoyed using the Business Center to Print my Reports & get Work done while traveling.

  • 3
    « Great location, good stay »

    Spent 2 nights here, sister-in-law's family did the same. The location is excellent - we chose this hotel for its proximity to the highway and points west, but it's really not that far from downtown or even the airport. I liked the mattress, we slept well, and there's plenty of room to spread out. Our room 115 was the first one off the lobby and the hall door closing between us and the lobby gets a lot of use in the morning, so try for one farther down the hall. The place was hopping on the weekend, lots of folks here for the Labor Day weekend. Breakfast was so-so (we're spoiled with European breakfasts). Everything is warmed up rather than cooked fresh. Lots of carbs on the second morning - eggs would be nice daily for protein. Hubby enjoyed swimming in the pool both mornings.

    5
    « By far, The Best! »

    Have been down here 3 separate times from Minnesota for my son's medical appointments and this is by far the best place we have stayed! The hospitality and very friendly staff are awesome! They had exactly what we were looking for! Definitely will stay here again if another treatment is needed! Thank You Best Western Staff for the awesome stay!!

    4
    « Best room on our trip »

    We had a nice suite at the Columbus Best Western. Room was great, breakfast was good, pool / spa were very nice. Price was higher than other chains that we stayed with, but company (BW)support and comfort made it worthwhile.

    5
    « Excellent Hotel »

    We had an excellent stay at this hotel. Staff & personnel at this hotel were great and gave us an upgrade. Food was very good. Restaurants nearby were very good. We would definitely stay at this hotel again.

    5
    « Great Value for a Great Price »

    The hotel room was very nice and clean and able to accommodate 3 adults and 3 children! The staff was very friendly. we chose this hotel because it wasn't too far from the Columbus Zoo. The pool was a bit on the chilly side, but the hot tube felt great! Overall we enjoyed our stay!

    4
    « Getaway with Grandson »

    We reserved this hotel to take our 9 year old grandson on his special grandparents trip. We took him to the zoo and then to the Ohio Caverns on our way home. The motel lobby and common areas were very clean. Our room had a funny odor, almost smelled like someone had smoked in the room, and the carpet had several "spots". Our grandson slept like a log, but my husband and I had trouble and didn't think mattress was very comfortable. The pillows were great. The pool and hot tub were very nice. The breakfast items were presented nicely, but we felt that the bacon was undercooked and nuked it in the microwave. Staff were all friendly and to be honest we did not complain about the odor.

    4
    « Good stay »

    Room was clean and comfy. Enough room for our family of 5. We booked a two queen with a sofa sleeper. Hotel staff was not the friendliest and the breakfast was not the beat. Overall a good stay. Parking lot a little small as well.

    5
    « great new property »

    recommend the hotel, but since its new not all the mapping tools out there give you accurate directions :) convenient location to activities downtown (being next to highway) will stay here again on next visit to columbus

    4
    « Great Value »

    The hotel and the staff were wonderful. We would recommend this hotel to travelers. The staff was friendly and helpful. the breakfast choices were very good. One of the nicer properties we have encountered in our travels. We would definitely stay at this hotel again.

    5
    « Helpful staff, clean and comfortable room »

    The staff at this location is friendly and willing to go above & beyond to be helpful. The rooms are clean and comfortable. While the breakfast may have been a little disappointing, there was plenty of it and it was kept piping hot. Overall, a pretty great stay.

  • 5
    « 08/09/17 »

    Marvelous motel. Beautifully appointed, friendly competent staff and great breakfast. Breakfast server was engaging and gave us a smile and chat to start the day. Would definitely stay there again if in the area.

    4
    « vacation »

    We chose Best Western because of price and I had an excellent experience qt Sandusky location plus one of hotels that provide free breakfast. I was disappointed in our room in Columbus because the bed was too soft and no place to put our personnal hygiene stuff in bathroom. Staff was excellent though from front desk to housekeeping.

    5
    « Amazing »

    Always a great stay. Very willing to make any accommodations you might need. We stayed here while my grandson who is 5 months old was having open heart surgery. They gave us an excellent rate. Couldn't be any happier.

    4
    « Easily accessable to driving »

    Enjoyed our stay, pool was wonderful and staff very helpful. Breakfast was a bonus. Newspapers were available and you could grab an apple or banana if you needed a snack from the breakfast room. Pool area was clean and towels were provided.

    4
    « Great place at a great price! »

    Clean, comfort, great price!! This hotel is at a great location for where we were going out at. The room was nice and clean the beds were very comfortable. I will definitely stay here again when we come back to Columbus.

    4
    « Visiting family »

    My husband and I came from Ontario to see family. The hotel staff was awesome and the cleaning staff worked hard to make our room perfect. The breakfast staff was extra helpful to make sure my food was nut free. The things negative was different staff were on their phone too much and and so many did it at the front desk One night around 8 pm we used the swimming pool and the sign says no children alone in the pool and there was. Night staff didn't even notice or stop them. The boy was about 16 and the girl was way younger. I would stay here again.

    2
    « 3 strikes and we're out. »

    We had stayed at this hotel in 2016 on a family vacation. At the time, I thought the room was fair. Our other family members mentioned that they were less than impressed. But we decided to give it another try July 2017. When we got to our room, we noticed a strong smoke smell so I asked for another room. The second room smelled musty/moldy, so I asked to see a third. Great, no terrible smell but the air conditioner made a "whomp, whomp, whomp" sound. So we decided not to stay.

    5
    « Staff great, quiet, parking OK and pizza »

    Room was clean, everything worked, shower clean. Had pizza when I checked in at 4 pm. Wi-Fi worked well Bed was good. Slept well. Breakfast was free and decent. I am now using up my 200 characters, Just a few more to go. Ahhh, I think this will do it.

    3
    « Average hotel for price »

    Just your average hotel with nothing over the top. Room could have been cleaner and they could have better upkeep. If you need a fair room for a fair price not bad. Breakfast was average. Watch the tile around the pool, extremely slick. They could have used a better surface so people wouldn't almost fall by just walking.

    5
    « Clean and Comfortable »

    This Best Western was clean and comfortable. Nice Hot Breakfast, Pool and Hot tub were a nice addition. Everyone was friendly and rate reasonable. Even got the room with the Jacuzzi next to the bed for only a few dollars more. Great deal. Will stay there again.

  • 3
    « Okay Stay »

    Staff was friendly upon check-in. We chose to stay here for their "Presidential Suite" which had a separate bedroom with Jacuzzi. The room was spacious and clean. My daughter loved the Jacuzzi. The T.V. remote in the living area wouldn't work unless it was pointed towards the far right side of the T.V., and even then it was spotty. The pool area was nice. We didn't get to enjoy it much, it was very busy. There were large amount of kids throwing a beach ball across the pool to someone in the hot tub, so obviously we couldn't enjoy the hot tub either. We weren't a fan of the design of the hut tub being so small and so close to the pool, but as far as people tossing the ball and not using the hot tub properly, that was by no fault of the hotel's. Our room was right next to the elevator as well as a door that was the entrance to the hallway. I will say there seemed to be a serious lack of soundproofing in this hotel. Every room we walked by we could hear their conversations, and in our room we could hear the elevator every time it was in use, and we could hear every single time someone opened the door to the hallway. Breakfast was okay. The staff was excellent at refilling all the items quickly. The selection was standard for a smaller hotel. Overall it was an average stay.

    4
    « kC trip »

    spent the night here, rooms were nice, staff that we interacted with were friendly. Breakfast was very nice. The hotel overall has a great appearance, it is clean and well kept, will stay here again. We have stayed here in the past when we attended columbus crew games, its location is very convenient for those games.

    5
    « nice place to stay in columbus »

    The hotel was very nice. Well maintained. Woudl recommend it if someone wanted a nice pool and comfy beds! Staff was very professional and accomadated us to the best of thier limits. thank you for a clean place to hang our heads

    1
    « Bad stay »

    The bathroom has no counter tops and the shower is small with no water pressure. The room smelled horrible, beds were hard and we were put in a room we had to bend down to turn on the lights. We will not stay again.

    5
    « Another nice stay »

    Like the location... easy access to the interstate. Nicely decorated rooms, comfy bed, and good hot breakfast with eggs and meat. A hot tub is a must for us with our arthritis, and this one was nice & hot, as well as clean. Very friendly staff. Will definitely stay again.

    5
    « Senior Men's Softball team stay »

    This hotel was everything we want as a weekend stay for our team . Very friendly and helpful staff . Very clean and easy access from the interstate . The breakfast , pool , hot tub and rooms were all very nice for a hotel in this class . Many restaurant choice close by . We will for sure stay here again if playing in Columbus , OH .

    4
    « Vacation in Ohio »

    This Best Western was very clean and the staff was pleasant. It has a pool and serves breakfast. Very close to many attractions and many restaurants. The rooms are spacious and clean. The lounge area is comfortable

    3
    « Great service! Room had overwhelming smell of cigarette smoke. »

    Everyone was friendly! Great location, decent size rooms. Breakfast needs improvements but there was a variety of food. Rooms had heavy smell of cigarette smoke. Would have requested a different room if the arrival time was not so late.

    5
    « Baseball tournament...................... »

    We chose this hotel for our baseball team while we were attending a baseball tournament. It was a great place to stay, and the location to Berliner Park was great. The breakfast was good quality and more than ample.

    4
    « Good Hotel »

    Rooms are very nice but costly if on a budget. Very clean and very personable personnel. Breakfast needs a lot of work . Overall I love this hotel. I have stayed here two years in a row for my anniversary because of the Jacuzzi tub suite. Not really sure why its called a suite but it is very cozy. I will plan on doing this again next year to make it a tradition to get away for a weekend. I just wish the price was a little more friendly for senior citizens.

  • 5
    « Excellent hotel; convenient location, near restaurants »

    located west of Columbus, just one hour from Dayton, just off I-70; near many restaurants, very convenient to I-70. Pleasant staff. Room is quiet, spacious, comfortable, clean. Breakfast is decent. Great value for the money. WiFi very good and easy to use. Only slight complaint is that room lighting is not to my liking for reading.

    5
    « Returning stay »

    We previously stayed at this hotel and were happy to return. It's located is a good location just outside of Columbus with easy access to the main highways. The staff is friendly and professional. The rooms are Very comfortable and CLEAN! It was over all a great experience. I would not hesitate to make a reservation there again.

    5
    « Perfect for our needs »

    The beds were so comfortable and too. Was clean. The breakfast was good for a hotel biscuits and gravy scrambled eggs and waffles along with cereal etc. The front desk was always polite and answered our questions as we were not from the area.

    5
    « Pleasant experience »

    Super nice place to stay. Beautiful and clean place to stay. They had a friendly staff. I have no complaints against the motel. Will probably stay there next year for our conference. I would highly recommend this motel to anyone.

    5
    « Great Hotel to stay with family and friends. »

    Your hotel was very nice, clean and great people to help you. It was easy to find and easy to get into. We were treated with respect and kindness which is a great thing. Thanks for everything. Would recommend it to others.

    2
    « Rooms Smelled Horrible »

    When we arrived we were given a room with 2 double beds as requested. We walked into the room which smelled horribly like cigarettes even though it was a non smoking room. We were then given another room - king size bed, which didn't fit our needs since we have 4 in our family. We walked into the 2nd room which smelled not as strong like cigarettes but that mixed with a horrible musty smell. Even my 7 and 10 year old boys would complain each time we would come back to the room. There was long curly hair in the corner by the shower when we first got into the 2nd room also. The lobby and the rest of the hotel were ok and staff was friendly, however I would not stay here again.

    4
    « Great Facility - Skip the Breakfast »

    This is an amazing Hotel. Clean, Large well appointed rooms. Large writing desk, sofa and coffee table for lounging Beds were very comfortable and I slept great! Bathroom was small, but very clean and well supplied (I forgot my shampoo!) Pool, Hot tub and spa area Beautiful, just the right temp Relaxing retreat after a long drive Breakfast: the French toast was horrible. The scrambled eggs were plastic VERY poor options for a gluten free diet.

    5
    « A nice place to stay »

    A really decent place to stay overnight or for a few days like we did. Staff was super friendly and continuously went out of there way asking if everything was ok. Looking forward to my next stay here in 2018

    5
    « Very nice place »

    We stopped here while traveling with family. We had a king suite for $94. Included refrigerator and sofa. Hotel and room was very nice, bed was comfortable. Tub appeared to be an older style but there was plenty of hot water and everything was very clean. Breakfast was included with room price.. Waffles, sausage, egg patty, sausage and Biscuits and muffins. Juice seemed to be watered down. Quiet place with walking distance to steak n shake and Denny's restaurant. Total bill came to $113 with taxes. They accept AARP and AAA discounts.

    5
    « Great Stay »

    Room and hotel in general was sparkling clean. Comfortable foam mattress. Spacious rooms. Friendly and helpful staff. Pool area was very clean and did not have a strong chlorine odor. We had a party room across the hall but that isn't the hotels fault. They quieted down by 11.

  • 5
    « Just fine, no issues »

    It's a Best Western folks, not the Ritz. I've give it an 'excellent' for what it is, a budget option that is well maintained. No reason for anyone to be disappointed, as long as you know what you are paying for. A nice location close to I-70 with many food options.

    5
    « One night stay with family »

    Great location that offers plenty of places to shop and eat. The BW has been newly renovated and has really nice rooms, pool, and offers a variety of breakfast items. The staff are always great and my family and friends have been staying at this location for many, many years!

    4
    « A modern review »

    Good hotel with upgrades very modern attractive décor. Check in was friendly enough. Room was good but could use new mattress. Breakfast was same old quick fix foods with no taste but will get you by for a while.

    3
    « Average »

    The staff were friendly when we interacted with them. The breakfast choices were many - even a "to go" option on the weekdays. The pool and hot tub were clean and a nice temperature. Our room keys were an issue - too close to our cell phones a couple of times and when they were fixed at the front desk, they still didn't work. We just resorted to using the one that did work, which was fine. The bed was fine - not too soft, not too hard. I would say the hotel is dated - the bathroom counter, desk, lamps, tv/fridge/microwave stand, nightstands and paint(?) have been updated, but overall the hotel seems dated, maybe worn is a better word.

    5
    « Exceptional breakfast »

    Location convenient just off thruway, in near a mall with selection of businesses. Room well appointed, clean, spacious. The breakfast was exceptional: not only the usual waffle and bagels, but hot sausage, fresh scrambled eggs, etc., well-served.

    3
    « Work stay »

    Not bad but could have been better for the amount paid. Bugs in the bathroom. Didn't report that my internet would not work because I worked all day and would only have a hour or two of relaxing. The pool and hot tub are close so don't go when there's kids or your relaxing soak will not be pleasant.

    5
    « Soccer Group parent »

    In town for a high school club soccer tournament. The accommodations were very good. Loved the size of the rooms. Breakfast area was very nice and large enough for lots of people. Staff was very helpful. Would definitely stay here again.

    5
    « Always Clean and Comfortable »

    We have stayed here many times and it is always clean and comfortable. Staff is friendly and helpful. We were able to check in early, which helped with our schedule. The breakfast is hot and fresh. Easy location to get on and off interstate.

    2
    « Manager seems to not care. »

    I have stayed at this hotel many times on business trips to Columbus. Never have I had a worse stay. The room smelled musty upon entering, the bed was barely made and the sheets not changed. Mold on the bottom hem of the shower curtain. I had wanted to use the hot tub but the manager would not open it for me as it was after the 10pm closing time.

    4
    « a great hotel without the high price »

    I was debating which low price motel I wanted to use .I finally picked this motel and boy was I surprised. A motel that was clean,friendly,has great rooms and a good free wifi and breakfast.My wife was surprised with the comfort of the bed and the rooms layout.I will definitely use this place again when visiting Columbus Ohio.The front desk and staff were very courteous and welcoming. A real Nice Stay.

  • 5
    « Super! »

    It was a bit hard to locate but well worth the search. X-Zavier at front desk was very pleasant & check-in was smooth. Lobby was orderly and clean. Elevator a bit small but good enough for luggage carrier. The room was immaculate , bed comfortable and we had 4 pillows, carpet clean.TV worked well. Bathroom was very clean , large , & had plenty of hot water & pressure. Towels seemed new but a bit thin. Air unit was very cold , didn't try heat. The breakfast had nice selection.... busicuits/sausage gravy , sausage links , French toast , cereal, sweet stuff, bagels with toppings. And more! Quite a pleasant place to spend the night. Don't hesitate on this one!!

    5
    « Great little hotel! »

    The front desk staff went out of their way to help me with several needs. The rooms were very large and clean. Breakfast had a nice selection. Overall, it was a very good experience. I would definitely stay there again.

    5
    « Best (Western) »

    Check in is easy. Lots of parking. Breakfast room comfortable and location is great. Did not use the pool but it looked very inviting. Close to other restaurants and Highways. We also found a Casino near by.

    5
    « Hiden Gem »

    This is a great hotel. The decore is top notch. The loby was very high end. The breakfast was far superior to other hotels we have stayed in. Everything was super clean and looked nice. I would recommend this hotel to anyone.

    4
    « Nice place »

    This facility is at a convenient location, although getting out onto the street is a bit of a problem. The hotel itself is clean and comfortable. The room is above average. The breakfast is adequate and includes several hot items. I've stayed here before and would do so again.

    5
    « Nice Clean, newer hotel »

    Rooms were very spacious, clean and modern looking. This appears to be a newer hotel, so nothing is run down! convenient right off of I-70. Hotel staff was very pleasant to deal with as well. The only downfall during my stay was that the parking lot seems to be a little undersized and if you don't get a spot earlier in the day you may be parking out on the service road! There is a Country Inn right next door but it seems there parking lot is small as well and the two hotels might have some issues with customers parking in each others lots!

    3
    « Almost great! »

    I don't think I'm ridiculously picky but but there are some red flags for me such as candy wrappers next to the bed that I found within 2 minutes of entering the room. But no one is perfect so not a deal breaker. The reason I won't return is the design of the bathroom. There was not a single spot to put cosmetics, hair appliances,etc, unless you place them on the toilet seat or the top of the water tank. In the shower (no tub) there was again no place to put soap, razor, shampoo and conditioner bottles or anything you might need except the floor of the shower. There was a seat in the area (wood). I thought this to be a very odd bathroom configuration so at checkout I asked the desk clerk if there were other rooms appointed differently. She told me that all of the rooms have that same " no vanity/shower only" design. Everything else about this hotel was pleasant. The staff was friendly and helpful. The The property was clean and attractively cared for. The breakfast area was large and the food selections were varied and tasty. Our room was also large and the decor was attractive. Our bed was quite comfy! It never occurred to me to inquire about bathroom design, but I guess I will now! Sorry, BW.

    4
    « Nice stay »

    1 night stay for business, very nice property, looks newer or at least recently updated. My room had a couch and sitting area, mini-fridge and microwave, lots of TV channels to choose from, breakfast was good, lots of restaurants near by. I would recommend

    4
    « girll trip »

    Hotel was clean and nice. Had a very nice breakfast. Attendants were very polite and helpful. Appears to have undergone some remolding or is fairly new. The only negative would be that condo's or apartments are being constructed very close to this facility and when complete there will probably be a traffic nightmare unless other outlets are available.

    5
    « Excellent Hotel »

    Overall, the room was great. I had no problems with it. King bed with a pull out couch. Very spacious room. My girlfriend claimed the room smelled moldy to her. It did not affect our ability to sleep. I had no issues with the room.

  • 4
    « Wonderful Stay »

    We pulled very tired after driving 10 hours. The Staff was so helpful. We would stay there again in a heartbeat.The swimming pool and hot top were wonderful after being stuck in a car for so long. The person in charge of breakfast (I think her name was Tami) was extremely helpful when I told her I had Allergies. She graciously looked up ingredients and helped me make good choices. All in all, I would recommend this Hotel to anyone. It would have been nice to have been able to stay another day but we had an Itinerary we were following.

    4
    « Krispy Kreme donuts for breakfast »

    Nice hotel tucked between a lot on new apartment construction. Needed WAZE to actually find our way in. The lobby has been nicely redone, and perhaps some of the rooms. We had an accessible room - which we didn't need so i cannot comment on the amenities. The room had a small alcove with sofa, desk and desk chair. Also microwave and refrigerator. All nice extras. Breakfast here is very good - variety every day, and a notice board in front of the breakfast room noting the following day's specials. Very close to freeway - but getting onto the access road is tricky due to high traffic volume.

    4
    « Nice hotel »

    Stayed only one night as we were dropping our son off at Ohio State. The room was relatively large and was amazingly sound proof. We were close to a busy road but didn't suffer any road noise whatsoever. The breakfast was also a pleasant surprise from the typical underwhelming offerings. They had fresh blueberries and raspberries, which I hadn't see at a hotel breakfast before. Finally, the price was quite reasonable. All in all a very good experience. Only reason for not giving it a 5 is the location, which is not by any means dangerous, but also not that attractive, not to mention the construction that was going on next door. But among the things they can control, this hotel does a very nice job.

    5
    « Nice stay »

    Staff was very friendly , breakfast was very good the pool and the gym were a extra added bonus which the Red Roof Inn Plus doesn't have and the hotel was more than what I would spend but worth it in the long run . Will stay there next time on my visit to OSU .

    5
    « Comfortable visit »

    Other than a reservation error on the corporate website that placed us in a handicap room we hand a pleasant and comfortable three day stay while visiting family. Easy access to the highway, plenty of dining in the immediate area. Beside the usual chain restaurants Columbus has excellent local food establishments. Note to travelers, our first experience with the new Best Western Logo and we never recognized the tall sign visible from the highway. Still used to the older version. Not sure that change was necessary but now we know. This hotel was far superior to our experience a few years ago at a BW Columbus north. I see by their ratings that hotel has not improved and is no long a BW plus.

    5
    « Great Hotel »

    I really enjoy staying at this hotel. the staff is great! I guess the only problem I had is that the Wi-Fi is not that great. But I've noticed most hotels have slow Wi-Fi. perhaps due to the amount of people that use it?

    4
    « Clean room, comfortable beds »

    We were thrilled with our room in Columbus. We chose to stay at Best Western because we had stayed at a BW in another city during the winter and had been pleased. This was a good-sized room for an extended weekend stay with family, everything was clean and worked as it should. The pool was great. The breakfast had a nice variety of hot and cold items and the attendant was helpful. In-room Wi-Fi worked with no problems.

    5
    « Great Motel ! »

    Very nice rooms and clean !! The staff was very nice and help. Anyone in the area I would recommend you stay here. Lots of great places to eat near and lots of shopping just minutes away ! Easy to get to and back on the interstate from this motel. Make the call ahead to stay, they fill up fast because of the great location and all the great things around the area.

    5
    « great place to stay »

    very clean, friendly, well staffed. Enjoyable. No problem guests. Breakfast was well stocked. Rooms were very clean. Was right off the interstate and relatively affordable. Will definitely recommend and stay again soon.

    4
    « Nice but nobody told us... »

    Nice place. Very clean. Extremely considerate staff. Love the cookies at night, and the above average continental breakfast. However, we should it was a wheelchair accessible room. We are happy they offer this, but we didn't need it. We would have preferred to have had the vanity in the bathroom and a place to put our shampoos in the shower. We obtained the reservation through the BW 800 #. They should know their stuff. The Hotel is great, but the 800 # is not. This is not our first issue with the 800 #.

  • 4
    « Nice Stay »

    We stayed here on our way home from visiting friends in Indiana. We arrived a bit early for normal check-in and called the front desk to see if our room was available. They were still cleaning rooms, but were able to find us a room that was ready. The room was very spacious, except the bathroom seems a bit cramped. As other reviewers have noted, our room seemed to have a bit of a musty smell - but it did seem to go away after a while. We enjoyed having the pool all to ourselves a couple times during our stay. The pool room was a bit too warm for me, but my family liked it. I found it a bit unusual that you had to ask for pool towels at the front desk and there was not a bathroom close to the pool - but not a major inconvenience. We were able to walk to Bob Evans for dinner. The Eddie Bauer Warehouse store is only about 5 minutes away, so my wife loved that. Breakfast was good with the usual assortment of items. Would stay here again on way through Columbus.

    2
    « Team hotel »

    The location was nice and the lobby and breakfast area were nice, however,the rooms are in desperate need of attention. I am not one to complain but everyone in our group said that the rooms had a musky smell. I gave this place the benefit as the power had just been restored just prior to us getting there. The rooms had a musky smell, not sure if it was the carpets or the air conditioning but the smell was there our entire stay. Breakfast is ok but staff was very nice. We had a team cookout on the back patio and occupied the breakfast area and staff was more than accommodating. I would spend a little extra and stay somewhere else unless I heard from someone I know that the smell in the rooms has been eliminated.

    3
    « Average stay...did the job. »

    Needed to stop by on our drive to Maryland. Got in late, so we were not there very long. The smell of the room upon walking in was musty. We ran the air to try and eliminate the odor. It sort of helped. Every once in awhile in the entry/bathroom there was a strong urine smell. The bed was comfy. The room was clean. The breakfast was okay. No issues with parking. The location was perfect for us.

    3
    « Was disappointed with room »

    The hotel was easy to get to, despite being in a large city. The hotel had been recently remodeled, was very nicely appointed. The elevator was a bit small for two people and a luggage cart. The room was large enough, two queen beds, and a lounge area, however, the bathroom was very small. The doorway was narrower than usual, and having the only mirror in the bathroom made it cramped for two to get ready in the morning. The A/C unit was working - however, the room always had a musty smell, it never seemed to dispel the humidity, and the carpet always felt a bit damp. The night check in staff was not helpful in honoring our request for a first floor room - despite the reservation being made in February. Further talk with the morning manager did clear up the mistake. The breakfast area was very clean, items presented nicely and staff very friendly.

    4
    « Great stop over on a family vacation »

    This hotel was a great find on a recent family road trip. The hotel is all suites so each room has a pull out sofa bed in addition to the beds in the room. Our room comfortably slept our family. It was very roomy and comfortable. The hotel is currently being refurbished and is very nice in general. Our AC unit was somewhat loud and made the room feel very humid. Other than that, it was a very nice stay. The free breakfast was wonderful for the family. Waffles, French toast, hard boiled eggs, sausage, and even donuts. The coffee left a little to be desired. Would stay here again if we were in the area. Great value for the stay!

    5
    « Great Hotel »

    I enjoyed my stay here. everything was great. I signed up for the rewards and look forward to staying here and at other BW I&Ss in the future. That's all I have to say for now, but apparently I have to use 200 characters for my review. maybe this will be enough now. I RECOMMEND STAYING HERE.

    5
    « Special Olympics Weekend »

    Great Hotel, Friendly Staff, Great Rooms, Comfortable Beds, Clean Rooms, Great Location, A Good Morning Breakfast Meal, Great Value. We look forward to be staying at this hotel again next year for the Special Olympics State Games in Columbus.

    4
    « great location, accessible to everywhere »

    The Best Western on Evans Way offers a good hot breakfast menu. It is easily accessible to everywhere in the city. The main drawback is how hard it is to exit onto a main street. I am told that this will improve with a stop light.

    5
    « Beyond a 5 star experience »

    Starting with a phone call to see if they had a vacancy and If a discount coupon would be good to check out everything was perfect. First they guaranteed a room at the walk-in discount price 2 hours before we arrived. The young lady at the desk was one of the most pleasant hotel front desk personnel I have ever met , and this includes some of the finest major luxury chains. The recently refurbished room was spotless well decorated and very comfortable. The breakfast room was well stocked with a good choice of food and it was spotless. The interior corridors and lobby is tastefully decorated in grey and black. At this time the exterior is in the process of a total makeover to finish the transformation. By the way they were over 20% less and offered more than others at this rt70 location

    4
    « A few nights stay for zoo visit »

    Rooms were very clean although there was a "smokey" smell. Beds were comfortable. The AC did seem to have a hard time keeping our room cool. Breakfast was more than sufficient . Certainly okay for a few nights.

  • 5
    « Best Hotel »

    My company was driving thru to NY and this was our half way point. This hotel was amazing. The rooms were big and wonderfully clean. I loved the dinning area where you could have an actual sit down meal. The only thing I wish it had was a actual sitting area out side where the smokers could sit comfortable and not be right in front of the door.

    5
    « Good place to stay »

    Room was very nice however the day I was there the toaster didn't work and I didn't see any eggs or meat at the breakfast room. The potatoes were good. The staff was very nice. Would stay there again....

    4
    « Comfortable, without being too expensive! »

    I booked this hotel for myself and two friends as we were going to the Rock on the Range festival at The Columbus Crew (MAPFRE) Stadium. The location is to the west of Columbus, and it took us 15-20 minutes to drive to the festival venue. For us that was ideal. The staff were friendly and able to offer up advice for places to eat that were local. I was also assisted with the treadmill in the small gymnasium when I was completely flummoxed by how to start it! All in all, the staff were more than happy to talk to you and help in any way. The bedrooms were of a good size, with a king size double in each room that we had. I found the bed to be 'just right' and had no problems sleeping. No external noise was noted, which was good given the proximity to I70. There was a wide selection of channels available on the flat screen tv, and the wifi was free, and with a good signal. The bathroom was a little dated and the water from the shower lacked a little in power, but it did the job! I didn't get the chance to use the swimming pool, but it was nice to know it was available if required. The gym is small, with one treadmill, one bike, and one cross trainer, along with some free weights (dumb bells). Nearby was a Steak n'Shake and a Bob Evans, as the hotel don't do evening meals. A little drive gives you access to most of the normal chain restaurants you find in the US (for us it was Olive Garden on the first night we were there). A Wal Mart is a 5-10 minute drive away - handy for stocking up on goodies (each room had a fridge and a microwave). We were very happy with this hotel as our venue for the five days we were in Columbus. If we return to the festival next year then I would happily book here again.

    4
    « Best Western »

    I enjoyed this hotel and for the money it was very reasonable. The breakfast was a bonus and I really enjoyed it. The staff was very friendly and helpful. I also really enjoyed the location of this hotel because it was close to the many amenities that I enjoy.

    5
    « Why I like Best Western »

    The convenient location of this Best Western Hotel. It was located very near the convention site. It was highly recommended to us by the Potter's House Church of God. The moderately price of the rooms and the attractiveness of the rooms as well as the overall appearance of this facility. The courteousness of the entire staff at the desk, the custodial crew, and the dining room attendants were all very friendly and helpful.. We will be planning on staying at this faciloity when we are in the Columbus area.. The convenient location of this facility to my conference site. The overall appearance of this facility, the price, the staff, the room appearance, the easiness to find parking, the food in the dining room, the staff who had oversight of the dining room.

    4
    « Convenient place to stay »

    Easy access to Columbus - difficult to get on main road from hotel. Hotel was receiving an exterior face lift. Breakfast room was really good and offered a great variety. Definitely would stay again. nice hotel.

    5
    « Getting a good night sleep »

    So far, staying at Best Western has been very a pleasure.. The clerks and crew have been very versed on what they do. The room was very vice and clean. All in All the stop off was super. I feel that this review is very good and need no more to say.

    4
    « weekend getaway »

    My family stayed at this motel for a weekend getaway. It was about halfway between the zoo and the large antique store in Harmony which were our principal destinations. The property was clean and well maintained. The room was large and the beds comfortable. The staff were friendly and helpful. The breakfast was fine. We would definitely stay here again.

    4
    « First stay at this hotel »

    Due to the Best Western rewards program I decided to try this Best Western rather than the Comfort Inn where I had stayed previously. I found it to be clean, comfortable, and a reasonable value. I liked the little things like a free USA Today, 24 hr. coffee, and some snacks. The in-room refrigerator and microwave was nice. The breakfast was good. My only criticism was that there was a sofa bed for seating, but not a comfortable chair to sit and watch TV.

    5
    « Clean, well-managed, and a great value! »

    This property is clean and well-managed. Attention to detail was seen in every aspect of our stay here. From thorough check-in?resulting in an emailed PDF receipt?to the brilliance of a door isolating lobby/dining from our hallway, and an abnormally clean and quiet room, we were impressed. Great value with a level of perfection rarely seen in a mainstream hotel.

  • 5
    « Great place to stay »

    This was a wonderful motel. We loved it. Everyone was helpful and courteous. Our room was the best. I am always glad when we can stay at a motel that offers breakfast. We are now Best Western customers....forever.!

    4
    « A good deal »

    The hotel was clean, and the staff helpful. The pool was wonderful. We arrived late 9pm but still had time to enjoy a relaxing time in the pool and hot tub. Check in and check out was fast. The value for the money is well worth the time to stay here.

    4
    « Very nice hotel but room near elevator was noisy »

    The lobby of the hotel was very presentable, also the area where breakfast is served. The public areas of the hotel (lobby, halls, public restroom) were very clean. I had just a few minor complaint. The room I stayed in could have been vacuumed a bit better and the mirror could have been cleaned a bit better. Also, there was no mattress cover under the sheet. Finally, my room was next to the stairs and elevator, so I was bothered by the noise.

    5
    « Charming in Columbus »

    Oh, the joy of returning to a trusted hotel! Happily we were able to return to the Best Western Suites on Evans Court in Columbus. We were greeted warmly and entered our roomy suite with gratitude after our drive. The room was again sparkling clean with lots of room to stretch out. The refrigerator was clean and cool, which meant all the fruit and cheese we had were kept fresh and delicious. The pool was warm and welcoming and the hot tub just hot enough to relax every sore muscle in my back after all that driving. Breakfast the next day had many healthy (and a few yummy ones- doughnut) the next day. Thank you for a wonderful evening and a good night's rest! Hope to return again!

    5
    « extremly satisfied »

    very clean rooms, fitness area, and pool area. Was greeted friendly and offered towel to wipe bike off without having to ask. Was also offered to park bike under canopy. Very courteous to bikers with a excellent breakfast. Location was near interstate, easy to get to and was in quiet area.

    4
    « Soccer parent »

    The hotel staff were very helpful and friendly and the rooms were clean and I love that the hotel is a non-smoking room hotel!! The breakfast was very good and a variety for even the pickiest eaters. The hotel location is located in a good area for easy on and off highway and plenty of choices for restaurants and places to go with your children and close enough to downtown.

    5
    « Great place and great staff »

    By far the best place and cleanest. Staff is just so friendly that they make you want to come back. Pool area was beautiful and spotless!! You get a great hot breakfast each and every morning. Had different food each morning. Internet was very helpful and the computer center in the lobby was easy to use.

    2
    « need to do better im afraid »

    room kind of dirty stains large on couch and carpet. bedskirt ripped and hanging off bed when we walked in. No parking left at 9pm. waited in fire lane as asked by front desk (10 mins) for 30 mins and gave up and went in to see what was going on. came down 1 hour before breakfast done and food was gone basically, the person cooking had been called up to clean something. top ten worst hotel stays i'm sorry to say.

    5
    « Nice Getaway »

    We took a 2 night breather from the everyday and stayed at this Best Western. It was close to the highway and we were able to get to our attractions very easy. The kids and wife also loved the work out room and the heated pool. So many places advertise that it is heated and it never is. Thank you. Even the ambient temperature in the pool room was in the high 70's. The breakfasts were very good, too. We enjoyed our stay.

    4
    « Good, But Housekeeping Needs Attention »

    Check-in was smooth, friendly, and efficient. The room was clean...accept the poop in the toilet and the stains around the stool. This was probably a one-time issue, but it was enough to make us think twice about a re-book on our return trip through Columbus.

  • 5
    « Best Get Away »

    This hotel is awesome, the breakfasts were terrific, not the run of the mill bland breakfast. The staff was very friendly. I was only going to stay one night and was so relaxed I ended up staying for two. We had the pool all to ourselves for over 3 hours on a Saturday morning. The rooms are spacious and clean. The only draw back was the flowery smell of the carpet cleaning chemicals. This was the best weekend getaways I have had in a long time.

    5
    « Excellent rooms.Clean.Friendly and helpful service »

    Filling breakfast but could be more organise ie the breakfast area.Only sore point is the visitor's attraction rack was at the far end of the lobby behind that's floor ice machine.Rooms was large and very comfortable..Not very close to downtown Columbus,however

    3
    « Decent »

    The hotel was nice, but I had a group with 11 rooms for business and found a used condom in one room and bed bugs in 3 others. No refund or free stay was offered either and one of my employees had to go to the doctor, due to swelling from bed bug bites...

    5
    « Best Western Evans Way »

    This place has the best staff. They are friendly and always willing to go out of their way to help when asked. Rooms are clean and comfortable. I had a great sleep. Great property to stay in! The workout room is clean and nicely setup. The washer and dryer works great if you need to wash anything during your stay. I have used it 3 times and have never had any of my clothes come out ruined...which happens quite often using public washers/dryers.

    4
    « Nice »

    Nice place ample space in rooms, moderate breakfast. Good place to take family, easy access location. Breakfast could have been offered a little earlier on the weekend so we could get on the road faster. Maybe 6 a.m.-11 a.m, which also increases the hours.

    5
    « Best Western Columbus »

    This hotel is a very nice and new hotel. The breakfast was decent, and they offered free pizza as an evening snack. The exercise room was new with free weights and cardio equipment. I recommend this hotel for business or pleasure

    5
    « always the Same »

    It is always the same at this hotel. Always Clean Always Helpful employees Always quiet. The price is very reasonable This is my fifth visit at this motel. I find it excellent for visiting Columbus Ohio..

    5
    « best place ever »

    I love this place evertime I come to Columbus this is the only hotel I book a stay at. They're always caring helpful the rooms are clean and the updates are awesome the beds are confortable. the sausauge was ok for breakfast. the pool was very clean and the people were very nice. I will always come stay here before looking into any other hotel.

    4
    « Good Value »

    this property offers a Great value. There are many restaurants and lots of shopping in the immediate area. The location is excellent, it is only a short drive to downtown Columbus, and by staying here you will avoid the higher prices associated with downtown columbus.

    5
    « We Would Definitely Stay Here Again... »

    We have had very good luck lately with Best Wester Suites and the Evans Way Court Suites didn't let us down! The hotel was very, very clean, the staff were all helpful and accommodating, and the breakfast was as good as anything we've ever had at a Hampton or Fairfield Inn.. Since we were new to the Columbus area, we were unsure (even with our phone GPS's) on how to travel the easiest route to the Nationwide Arena. The hotel desk clerk (without a moments hesitation) printed us out directions to the Arena and a few other places we were interested in visiting. She also told us to try and arrive at the Arena BEFORE 4PM since rush hour gets pretty bad. (Traffic in Columbus is pretty intense without rush hour, so we appreciated that little tidbit). I think her name was Danielle, and she was very helpful and professional. Thank-you! If we ever travel back to Columbus, without hesitation this would be where we would book. Clean, clean, clean!

  • 5
    « When walking into our room we said, "This is a Best Western" »

    We rented a Suite with a king size bed. We were amazed on the cleanliest, comfort and, quietness of the room. Room size was more than enough for the two of us. Bathroom was comfortable. HDTV was an LG. Easy on/off of highway 70. Good morning breakfast (the becoming standard complimentary meal, scramble egg pucks, sausage, waffles, yogurt, etc.) Check in/out was easy and quick. Think the biggest thing that stands out is when we walked into the room we couldn't believe this was a Best Western hotel, the quality and comfort was up there with Marriot, Embassy Suite type of chains. Bargain value

    5
    « Excellent »

    Very quite! The bed was comfortable and the tub was very clean. The staff was super friendly! Hotel room was much bigger than I expected (Microwave and Fridge included) . This hotel has a FREE full size breakfast including BACON!!!

    5
    « Best Value for your money »

    I stay at Best Westerns on a regular basis because I feel like they deliver high value for the price paid. This hotel was excellent for cost, could not ask for a better experience at a very fair price. Very clean and neat hotel. Very friendly staff. Great internet, good breakfast.

    4
    « "Recommend this hotel" »

    Spacious, clean and nicely decorated room. Comfy bed with lots of pillows. Great free breakfast. Really enjoyed the swimming pool and whirlpool. Very close to lots of fast food, restaurants and shopping choices. Easy to get to downtown Columbus. And their staff was great.

    4
    « Pleasant Surprise »

    The room was tastefully decorated in neutral colors. The housekeeping staff kept the entire place very clean. Breakfast choices were well above average for a continental breakfast. Coffee station and fresh fruit were available evening and morning. Beds were very comfortable with enough pillows for everyone!

    5
    « Very nice, good price »

    The is the nicest hotel I've stayed in for the price we paid, The pool area is clean, the whirlpool is something you have to check out, great after a day at work. Bathroom/room was clean, good sized and everything was as it should be. Water is very hot. The breakfast is very generous, but you have to get up a bit early for it, it only runs from 6-9am. They had eggs, potatoes, waffles, fresh fruit, cereal, donuts, biscuits & gravy, bagels, muffins & more. There's a casino just down the road & plenty of eateries too! Very convenient! I've seen a few reviews for this place that said the room smelled like smoke, but ours did not.

    5
    « Columbus »

    Outstanding hotel and location is perfect for a trip to the casino nearby overnite. Great free hot breakfast in the morning. Not in the middle of all the hustle and bustle and traffic of Columbus. Loved it. Staff was very friendly also

    5
    « Another great stay »

    Whenever we're in the area we stay at this hotel. It's always clean, quiet and well maintained. We almost never have any issues, but on that rare occasion, the staff is always very helpful and accommodating. We don't even look at other hotels anymore.

    4
    « Convenient »

    We were in town for a funeral, and needed last minute arrangements. Hotel is very convenient to many amenities. Checking in and out went flawless - very clean. In room internet worked well. We didn't have the opportunity for breakfast, but it seemed very clean, and would take advantage under other circumstances.

    5
    « Hotel Stay »

    I would certainly recommend this hotel to anyone looking for a place to stay. The room was immaculate and the staff was friendly and helpful. They were cleaning the hallways while we stayed there. I have never seen anyone cleaning the hallways before in any hotel I have stayed at.

  • 5
    « Love this place! »

    This is my second stay at this hotel. Great staff! Great location! Clean rooms! Staff will help you out in any situation if an when needed. Coffee - Tea 24/7 Love the breakfast! Tons of places to go in the area

    4
    « Nice stay »

    Very nice stay. Clean room nice staff. Comfortable bed. The only thing I didn't like was the water pressure in the shower and lower end TP. It was easy off and on the interstate with access to many restaurants and shopping in the area. I would stay here again

    5
    « Best hotel stay ever! »

    From the front desk clerks to the breakfast room attendants--everyone was super friendly. The room was spacious, clean, and quiet. We didn't hear any noise coming from adjoining rooms---no showers running, toilets flushing, TV's blaring. Just quiet. Breakfast wasn't the usual cereal, bagels & english muffins. Those were there along with eggs, sausage, gravy & biscuits, waffles, donuts, yogurt, & fruit. I give the Best Western Suites two thumbs up!

    5
    « great place for the price. »

    stayed here overnite during the state playoffs. the place is very clean. front desk clerk was very friendly . check in was quick and easy. our room was big and very clean. bed was very comfortable and the sleeper sofa must have been too as my teenage son had no complaints. the breakfast was very good waffles ,scrambled eggs and bacon sausage gravy and biscuits. pool area was very clean and pool was bigger than most places. hot tub was just right. you need 2 towels just to dry off./ my only complaints are the bathroom door is not very wide, and the guest computers are right by the front door. everytime the doors open it gets very cold. could use a cubicle to block the cold air. this would not stop me from staying here again.just something minor.

    5
    « Good stay »

    Well kept, clean hotel. Recently remodeled hallways. Indoor pool is very modern and enjoyable for swimming. Good breakfast selection. for this class of hotel. Have stayed here the last 3 Thanksgiving weekends.

    4
    « better than expected »

    Very clean facility, nice staff. It would be nice if the Breakfast selections had fewer sugary items. Adding whole grain bread, peanut butter, and yogurts that don't have artificial sweeteners would be very welcome.

    5
    « Very Nice place to stay »

    For the price, convenience and quality it was a very good choice. I will stay here again when in Columbus area for business or with family for a weekend at the Zoo. Staff was friendly and comfort of room was great. I felt it was a very safe area and when I am travelling alone that is important.

    5
    « Awesome »

    We traveled from Jacksonville Florida and stayed here for one night. The People were incredibly accommodating and very friendly. My room was ready ahead of time and check in was a breeze. The room was superb. Breakfast was fabulous and the girls very friendly and helpful. We will be coming back next year to stay for the Ohio State Michigan game. The location in reference to the stadium was great and the convenience to the restaurants was great. Definitely and awesome stay.

    2
    « Confirmed reservations mean nothing »

    We had reservations for a room with 2 beds, but when we arrived to check in, we were told that another guest had not vacated our room, so we were being assigned to a room with a king bed. After 42 years of marriage, there are reasons we now choose to sleep in separate beds! Consequently, neither of us got a good night's sleep. The floor of the shower was too slippery for my husband to feel secure. There was only one electrical outlet available on each side of the bed....inadequate for my tablet and iphone which need to be beside the bed. To be fair, I must mention that the facilities were clean and in good working condition and the desk clerks were polite and professional. We did not take advantage of the spa tub in our room, the indoor pool, or the breakfast buffet. We travel to this area at least 6 times each year. This was our first and last stay at Best Western Suites.

    5
    « Super Nice & Clean »

    My husband and I stayed here for 2 nights while we took a training class in Columbus. We have no complaints. The entire hotel is very clean and the staff was very friendly. We needed a few more towels and they brought them to us without expecting anything. We even got a call to see if we found our room ok shortly after we arrived. Breakfast on the morning was ok and fresh. Seriously, we have no complaints. Will definitely stay here agin.

  • 5
    « Clean and comfortable »

    Arrived Saturday night for an overnight stay. Staff was super friendly. I was very surprised when they gave me a care package at time of check-in, Snacks and water. Room was clean and spacious. Breakfast the next morning had a lot of choices. I used my points and stayed for free. They treated me as if I was paying full price anyway.

    5
    « Nice and clean hotel! »

    Great hotel with a good price! I believe it is newly renovated. It was very clean! The hotel is right off the highway, easy to find, and really quiet. The beds are soft and we slept great. Great breakfast with a large variety. We would stay here again!!

    5
    « Relaxing Night Away »

    My husband and I just needed a break from the world and chose to stay at this hotel because of the spa tub. It was fantastic!! Large enough for 2 to relax. The water pressure and temp was fabulous. We will definitely return for another escape!

    4
    « A quite and friendly hotel »

    This is a friendly and clean hotel located not far from the highway and shopping centers. The rooms are clean they have an indoor pool and jim. i enjoied staying in it and if you are in Columbus I highly recommend staying in it. .

    5
    « Great room, great price »

    I absolutely loved this hotel! it is by far one of the best i have stayed in. People were great and the cleanliness was amazing. i really loved the decor of the lobby and my room. Wifi worked great and i loved the set up of the room as far as where the bed was and couch and desk. Great access to the highway from here as well.

    5
    « Great Place »

    The hotel was very clean, convenient, and a great value. The breakfast was quality food, the staff was very clean, friendly, and helpful, I would gladly stay at this location again if I am ever in the area.

    5
    « You may need a GPS, to find it »

    Room was very nice, spacious and well prepared. The staff was very pleasant and accommodating. The free breakfast was as good as most any other hotel. Check-out was easily accomplished. The local taxes applied are exorbitant.

    4
    « pros and cons »

    It is a nice and friendly quite clean hotel. the staff is kind, beds are comfortable, a very good internet service in the lobby and in the room. I suggest that lights in the corridor should be dimmed after 22:00h and sensors can be used when a visitor comes, light from the corder penetrates the room.

    5
    « Excellent value »

    Our room was large and clean with a large bathroom and lots of counter space. The TV had lots of HD channels as well as free on demand shows and movies. A desk and chair with plugs nearby was included. The rooms and lobby area are well decorated. The bed was comfy for a quiet night's sleep. Breakfast was good (french toast was very good) with a good sized seating area. The bathroom door is only 24 inches wide which we thought was strange for a hotel. Some would definitely have trouble getting in and out. Excellent value for the price charged. There are 2 restaurants (Bob Evans and a Steak and Shakes) within walking distance.

    4
    « Almost excellent »

    The hotel was clean and well decorated. Bed was very comfortable. My only complaint was the smell of cigarette smoke. (I'm not a smoker so it bothered me). I was told the hotel is non-smoking. So, the odor must have lingered from when smoking was allowed, I suppose. Other than that, I have no complaints and would recommend it. Hotel is near restaurants and shopping but is in a very congested area as far as traffic is concerned. Be patient when exiting the parking lot.

  • 5
    « Good Experience »

    Newly renovated, well appointed, clean, and caring, attentive staff. Everything worked. There were no facility glitches, which is unusual at many hotels. Staff seemed proud to be serving the guests. Easy access to interstates. Many restaurants nearby.

    2
    « Suffering delusions of granduer! »

    We had a room that was ostensibly billed as a suite. My definition of suite implies two or more rooms. I guess they consider Room 1 as a sleeping room and Room 2 as a bathing room. Room 1 had a King size bed situated between the jacuzzi and a pull out sofa bed. To be fair, there was some kind of vestigial arch on the ceiling between the King size bed and the sofa but no one in their right mind would consider this puny arch as a demarcation line between the two rooms of a suite....it was a decoration on the ceiling. I use the overall condition of the bathroom as a barometer for the cleanliness of a room. This place was substandard. There was black mold around the joint between the bathtub and the tiled floor. This was not the result of poor maid service, this was the result of poor facility maintenance. From a safety standpoint, the rear exterior door did not lock so the hotel was vulnerable to intruders. The heater was exceptionally loud in this room.

    3
    « Average Best Western »

    We spent one night at this Best Western on our driving vacation. The check-in was efficient and friendly, however there was no information provided regarding breakfast area or time, pool area, wi-fi information, etc. It is not difficult to find these things, just would have been better had it been provided when we checked in. The lobby was neat and clean, the parking was good. We had a large suite with sofa, desk, microwave, fridge, flat screen TV and the room was clean. However, our room was on the first floor at the very back of the hotel. The problem was every time someone entered the building, the back entrance door would slam, with guests arriving late it was quite loud and should be fixed. The breakfast was good with lots of choices. There are few if any restaurants in the area, so you need to drive. It is close to the airport for those who are not driving. Overall, the hotel was good but pretty average.

    5
    « MargeN. - Karen P. - Ohio Buckeyes - 9-25-15 »

    Well managed establishment. You can believe the pictures. We were there to attend OSU game. Stayed 2 days. Room was very clean and environment was unusually quiet for a motel. Breakfast food was good. Nice selection. All associates had excellent appearances and were gracious and helpful. Kumar Taxi Service was most enjoyable. Plenty of restaurants and shopping close by. Will definitely use this motel again. Very soon I hope.

    1
    « Avoid...This Best Western.... »

    My family and I traveled to Columbus, OH for an 18u softball tournament. When I checked in I felt as though I was bothering the desk attendant. Our room on the second floor smelled old and musty. The bathroom tile was chipped beyond repair, so let's just leave it like it is....The carpets are terribly stained the bedding was disgusting. I would not suggest staying at this hotel to anyone...

    5
    « football weekend »

    We came in for a football weekend. The front desk was very helpful. We had booked through another site and they only had one of the rooms booked. The hotel was full but the front desk called to get us another room at the hotel next door. Everything was clean and fairly new. The breakfast had variety, was hot and well done. We loved the pool and hot tub and liked that it was open until 11:00.

    5
    « Very pleased with this hotel »

    The hotel is conveniently located near the interstate highway but we didn't notice any road noise. The room was very attractive and clean. The mattress was excellent...probably the best we've ever encountered. Very quiet room. Good breakfast. Very friendly and helpful staff. It was obvious that the hotel was recently renovated. The TV was a nice flat screen model but there were no HD channels. They are waiting for the cable company to install desktop boxes. If HD viewing is important to you, call ahead to confirm they have made the switch. We appreciated that we could walk to a Bob Evans restaurant and an ice cream parlor. We would definitely stay there again.

 

Getting to the hotel ...

All directions
·From: Cleveland. Take Interstate 71 south to Interstate 270 West to Interstate 70 West. Take Exit 91A off Interstate 70 to the second traffic light. Turn right at the light then right again on Evans Way Court. The Best Western Suites is at the end of the drive. ·From: Cincinnati. Take Interstate 71 North to Interstate 270 West to Interstate 70 West. Take Exit 91A off Interstate 70 to the second traffic light. Turn right at the light then right again on Evans Way Court. The Best Western Suites is at the end of the drive. ·From: Cambridge. Take Interstate 70 West through downtown Columbus to Exit 91A. Follow the exit ramp to the second traffic light and turn right, then right again onto Evans...

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