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Best Western Hotel Sunset Inn, Cody

4.0/5  - basé sur 1024 notations.
1601 8th Street, 82414-4134, Cody, United States - See map

Discover this hotel in Cody, Wyoming offering free breakfast, high-speed internet and an ideal location near Yellowstone National Park. The Best Western Sunset Inn is a AAA 2 Diamond hotel located in Cody. Hotel guests will receive attentive customer care and the right travel amenities. This hotel is the perfect lodging choice when visiting the Buffalo Bill Center of the West, Old West Trail Town and Yellowstone National Park. Hotel guests will be near favorite local events including the Cody Night Rodeo, Pow-Wow and Rendezvous Royale. Guests will enjoy the nearby fishing, nearby horseback riding, hunting and snowmobiling in the Wyoming outdoors. Valued guests will enjoy modern, comfortable rooms equipped with cable television and free high-speed internet. A deluxe, complimentary continental breakfast is served daily, come and enjoy it on our outdoor pergola. For those interested in a spacious dining experience, we also offer a great discount at the 8th Street Restaurant for breakfast hours. Please call the hotel for additional details. Additional hotel amenities include an indoor swimming pool, seasonal outdoor swimming pool, exercise facility, meeting and banquet rooms. Make a reservation at the Best Western Sunset Inn serving travelers in the Cody, Wyoming area. Thank you for another terrific season! ***Our seasonal property will close Friday, Oct. 12, 2018 (after guest departures & breakfast). Join us for opening on May 1, 2019! For a budget-friendly room in Cody, WY, please call the luxurious year-round Best Western Premier Ivy 307-587-2572 *** Our seasonal outdoor pool will close on September 23, 2018 ** Pet Fee is $30.

Best Western

Hotel Sunset Inn

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1012 guest reviews
NOTE ISSUED
Excellent
369
Very Good
387
Average
159
Poor
70
Terrible
27
REFER TO NOTICE
Business Business
35
Couples Couples
442
Family Family
385
Friends getaway Friends getaway
80
Solo travel Solo travel
28
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"One night stay"

3
20/09/2018

This is a Motel where one can park right in front of your room. We stayed in a 2 bedrooms suite, but the room was kind of dark and not spacious at all. The bathroom was very noisy when the light was turned on. But it was just a passing through to go to Yellowstone and it is near the city center. The front desk was very friendly and helpful. Breakfast was more than adequate with some varieties.

"Older but updated"

4
17/09/2018

This motel has been in Cody awhile, but it has been updated very well. It is quaint, and friendly! The rooms are not spacious but quite adequate! Everything you might need is in your room. And the grounds and amenities are very nice. Lovely pool. The breakfast is good. The bed is comfortable. Would stay there again.

SunsetPropertiesInc, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the nice review of our hotel. We are happy to hear that you enjoyed your stay and would stay with us again in the future. Our staff works very hard to make sure our rooms and the grounds are well maintained. We are glad you noticed.

"Great Stay"

4
16/09/2018

We spent the night at the Best Western Sunset Inn & were very happy with our stay. The room was a nice size, as was the bathroom. The bed was comfortable & the free breakfast was very good, with adequate choices. We'd stay at this hotel again.

SunsetPropertiesInc, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the nice review of our hotel. Our very large breakfast does have some great choices on it that we rotate every day. We are happy to hear that you enjoyed your stay and would stay with us again in the future.

"A little pricey"

3
15/09/2018

This was pretty much a place to sleep before going to Yellowstone. We felt that the price was a little more than it should have been. I have stayed in Hawaii with a balcony overlooking Waikiki beach and diamond head for less. It was clean but nothing special.

SunsetPropertiesInc, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us. Our rates are very comparable to other hotels in Cody and the surrounding Yellowstone Park area. Thank you for the review.

"Good place to stay "

4
13/09/2018

We stayed one night and were pleased with the room. This is a motel where you park in front of your room like the hotels of long ago. The room was updated and very nice. It was nice not having to lug our baggage through a lobby and up the elevator. They serve a nice breakfast from 6-9 but it seemed we all decided to eat at the same time overwhelmingly the staff and seating area. Overall this is a very nice hotel.

SunsetPropertiesInc, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the nice review of our hotel. Our breakfast is always complimented on. Our hours are from 6-10. We are happy to hear that you enjoyed your stay and would stay with us again in the future.

"Some good some bad. "

3
13/09/2018

Spacious rooms , great indoor pool and hot tub . Very nice fitness center. There is a breakfast included but there was not sufficient seating. Overflow seating was outside across the driveway from the main desk. We left and bought breakfast at a local place.

"Two Nights in Cody"

4
12/09/2018

We were visiting Yellowstone National Park on a coastal journey across the states and due to the high price of hotels within the Park we decided to stay in Cody. The front desk staff were extremely helpful and gave us suggestions for dinner and also road routes to and from the park. Definitely would recommend this hotel to others and well worth the cost.

"Best Western in Park City"

5
11/09/2018

The overall appearance of the Best Western Plus hotel was better than I expected upon checkin. Rooms are comfortable and have the amenities needed , such as a iron, hair dryer and ironing board., safe. There were a few odd things I noticed, the closet is behind a mirror door, shampoo, conditioner and body wash are in large dispensers in the shower rather than small bottles usually found.

"Cody Trip September 2018"

5
10/09/2018

Great staff throughout the whole facility. We really enjoyed our stay here. Itvis very ose to the museum and lots CV of stores and goodies to see along the way. At dinner, try the 8 Ivy restaurant at the CV other BW. Great food!!

"Clean and comfortable...."

5
04/09/2018

We were visiting family in Cody WY and tried the Best Western Sunset Inn. Loved our room. Everyone was so nice and friendly. Enjoyed the breakfast as it was different every morning that we were there. We will stay there again and definitely recommend this Best Western Sunset Inn.

"good location"

3
02/09/2018

This is an older style motel--single level, exterior doors. Our room was large and comfortable, but seemed a bit dated. The breakfast, served in the lobby, was decent, but there is just not enough room for the number of guests, at least in the summer. The staff members were friendly and efficient. The best thing about it is the location. It's an easy block to the museum, and the very touristy downtown is not much further. The price was on the steep side, even for a tourist area, given what you get.

"Nice hotel but needs a few updates"

3
27/08/2018

Clean room. Friendly staff. Comfortable bed/pillows. For the price of this hotel, I expected more. Curtains were ripped and there was a musty odor in our room. Definitely needs some updates but overall our stay was good.

"Quick overnight stay"

4
22/08/2018

We were a bit worried upon pulling up to this hotel based on looks. I choose this over the best western premiere which is basically right across the street based on orgers' Reviews and the breakfast sounded better. We arrived very late at night, slept, ate breakfast (which was decent) and were off again so we did not make much use of the property. Room was clean, beds comfy. Would stay again.

"Best Western Sunset Inn"

4
21/08/2018

Excellent Staff. Very clean and comfortable. Price was ok for being in a very tourist area. Breakfast was ok. Staff was very nice and friendly and offerred several suggestions for restaurants in the area.

"Excellent place to stay in wonderful Cody!"

5
18/08/2018

Loved this hotel. We stayed here based on other TripAdvisor recommendations and we were not disappointed at all. Very nice room, wonderful breakfast. The grounds were meticulous. Laundry room spotless and has nice, reasonably priced machines. Wonderful outdoor seating area and we sat and had the lovely breakfast outside and enjoyed watching all the different vehicles, campers, bikes go by. Great location.

"Basic Lodging - both clean and comfortable"

3
17/08/2018

Not the kind of place you'd rave about, but it was recently refreshed, beds were comfortable and linens/towels were typical hotel quality. Was there for a popular annual event and perhaps for that reason prices were elevated beyond actual value. New, covered patio was a nice place to enjoy a drink with its pleasant surroundings. Staff were both friendly and helpful,

"Motorcycle trip"

5
14/08/2018

Ten of us stayed here. As always Best Western exceeds my expectations. Rooms are clean beds are perfect. Beautiful courtyard. A pergola with a fireplace for outdoor sitting. And if you need your bike washed they have all the supplies for you to wash it.

"We love it here"

5
11/08/2018

This was our second trip to Cody! We love staying here. The breakfast is wonderful, the location is perfect and it's pet friendly! We did have a couple bumps in our reservations this time. Our rooms were not reserved as pet rooms--this was probably and error with the booking company we used. Our rooms were not able to be side by side and in fact were on opposite ends of each other since only one pet room was available. Our pet had to stay with the rest of our family since she was not allowed in our room. If you use a booking company--make sure you check directly with the hotel. We also were charged more than we were quoted but I was told this was still below the current rates--not a great answer but we do love this place and the staff is still mostly friendly. The breakfast is awesome and you can even enjoy it outside on the patio in the morning. The pool is nice and clean and there is a small playground. Lots of areas to walk your pet, and pet stations. It's within walking distance of DQ, Sierra Trading and a little further walk is the museum. Another great stay! Thanks.

"Good quality for a Best Western. "

4
11/08/2018

We will stay here again when we come to town. Nice rooms. We had a pet friendly room so the floor was a nice wood laminate. The hot tub was nice and holds 10+ people. Indoor and outdoor pool. Nicely decorated and seemed like a higher end motel/inn. A little expensive but was told everything was inflated in Cody during the summer. You can park right by your room so that is nice if you have a pickup bed loaded down. Highly recommend.

"Nice, older motel."

4
11/08/2018

Motel is older but well maintained. Nice to be able to back up to the door and unload the car. Clean and quiet with nice pools and guest laundry. 5 stars except breakfast area too crampt and crowded and breakfast ends too early.

"summer vacation with family"

4
10/08/2018

our stay at best western was really good. good beds, pillows, room. the room was quiet and fresh. the bathroom was clean and had lots of towels for our family of four. They had a pool inside and outside which was fun. The hot tub needs steps to enter it though.

"DON'T STAY HERE! POOR CUSTOMER SERVICE!"

1
09/08/2018

I booked a long room easy early. Due to lack of maintenance that they were aware of, they did not have a king room. They said they "Upgraded" us to a queen, because we had more square footage! I SLEEP IN THE BED, NOT THE FLOOR! The manager, Susie would not adjust the price of our room since we had so much square footage. DON'T STAY HERE!

SunsetPropertiesInc, Guest Relations Manager at Best Western Sunset Inn, responded to this review
It is unfortunate to hear that you did not enjoy your stay. There was a maintenance issue with the door lock so we did upgrade you to a room that was more expensive. Rather than having to wait for maintenance to come to the property and fix the lock we upgraded you and were able to get you into a room right away. When you called I did try to explain that the room we upgraded you into did cost more than the room that you had booked. If we had adjusted the price, you would have actually been paying more. We understand your frustration and hope you have a nice trip. Thank you for the review.

"pretty nice place"

4
05/08/2018

Spent 2 nights at the hotel last week as we saw the sights in the area. The hotel was clean, spacious, and all in all pretty nice for an older facility. I personally don't care for the beds (too soft) or the pillows (too hard). but I would probably stay there again. Cody is a nice town and the Best Western is near most of the action. The staff was friendly and the breakfast was good. The room was quiet.

"A good choice"

4
01/08/2018

We stayed here one night on a recent road trip. We were very happy with our choice. The reception desk was full of friendly, happy employees. It's always nice to be met with a smile. Our room was nice.....clean, good mattress, good size bathroom. Internet was good. There are two pools at this motel....an indoor and an outdoor. Both very nice, but especially the outdoor pool! I can definitely recommend this place to,stay in Cody.

"Convenient location & Nice Room"

5
31/07/2018

We liked stay for 3 nights. Our unit was away from the road & very clean. Our bed was great & there was 2 sinks. Our first unit had 2 separate rooms & no seating area. So the hotel gladly & quickly gave us a unit we really liked. Their breakfast was well managed with good choices.

"Yellowstone with Mom"

5
29/07/2018

Since is it so hard to get a room in the park I chose Cody, the facilites were great and i loved the town, very nice, we even went to the rodeo. We also stopped by the old town and had a meal at the local establishment then drove back and forth to the park. It was a very nice trip

"Cody Visit From Arizona"

5
29/07/2018

My wife and I totally enjoyed our stay at the BW Sunset Inn. We stayed 4 nights. We mainly spent our daytime visiting Yellowstone and the Cody area during the day and used the hotel mainly to sleep in. The hotel is dated from the outside but the rooms were spacious and clean. There was a patio area with furniture out the rear patio doors and the hotel had both outdoor and indoor swimming pools. Part of the hotel is made of small buildings which had 3 rooms side by side. The back of each room led to a patio area with grass beyond that. This gave us the feeling of having our own little

"Pleasantly surprised!"

5
28/07/2018

We weren't expecting much because there was another but more expensive BW nearby. That said we were totally surprised and pleased to find a wonderfully large room that was neat and very clean. This place was older but well kept. Breakfast was also a treat with omelets, sausages and French toast slices along with the usual bread, pastries and beverages. I would definitely recommend this lovely hotel to anyone looking for an affordable place to stay.

"Convenient "

4
27/07/2018

Stayed at Best Western sunset inn on our way to Yellowstone National Park . Close to the vistor center and CBD. Rooms are decent size .very clean and family friendly place. Decent selection in breakfast buffet.

"Bugs!"

2
22/07/2018

We found small bugs crawling all over the bed and pillows. We requested a different room. Didn't find any bugs in the second room. Mattress was old and needed to be replaced. There is an outdoor pool which was nice.

"Clean & Convenient"

5
21/07/2018

Best Western Sunset Inn was the first place we have ever stayed where the pools were actually warm enough to be in and be comfortable and enjoy swimming. The property has been updated well and the room was very clean. The breakfast had more than just cereal and muffins to choose from which increased the value. The location was great, easy in and out to Yellowstone.

"Nice place to stay in Cody."

5
19/07/2018

We stayed at the Best Western Sunset Inn 2 nights. Great location, friendly staff, clean & comfortable. Two pools, one indoor. Nice area, we walked to a couple nearby stores. Easy to get to “downtown” Cody. Would stay here again.

"Nice place to stay"

4
18/07/2018

We only spent 1 night in Cody, wish we had more time to spend in this town. When pulling in at the hotel I was a little skeptical but the stay was great. Very friendly staff, very charming room with kinda of frontier feel. Room was clean and very comfortable. Pool was very nice, they have both indoor and out door pools. Breakfast was great. Would highly recommend this hotel.

"Great location. Decent rooms"

4
17/07/2018

Location was great. Just a short drive from the Walmart and from downtown. Very walkable area even if it was just walking around the parking lot to get your steps in. Dairy Queen was a short walk from the hotel for ice cream. Facility was nice. Enjoyed the indoor/outdoor pool and large Jacuzzi. Rooms were big and and spacious, but a little outdated. There was a musty odor when we first opened the door, but nothing that a can of Lysol or air freshener couldn't improve. The biggest plus was the breakfast. Different selection every morning. Vending and ice machine area was centrally located, but door was hard to open and it slams shut. There were thirty of us in a group and it was accommodating.

"Easy to find"

5
15/07/2018

Stopped here for one night in June. Easy to find.Reception staff very helpful our room was not quite ready as we were early so they put us in another room. Did not stay for breakfast the following morning as ready to explore the area. The room was spacious although quite dark found it difficult so see a TV picture some of the time. Beds comfortable and room very clean.

"Clean and friendly"

5
12/07/2018

This is a little older Hotel but the rooms were very clean and the staff were very friendly they had a nice breakfast and we're really close to the Buffalo Bill Museum would recommend this hotel to anyone.

"Surprisingly Nice!"

4
12/07/2018

When we pulled up to the hotel I was not convinced - but I was wrong to have any hesitations - although it is more like a motel than hotel as you pull your car up right in front of your room - it is very clean and nice! We had never stayed in a place like this and I actually laughed when I saw it. The pool is terrific and the landscaping was quit pretty. We were in the middle of a cross country our and needed to do laundry and they had a very nice laundry room. Breakfast was good. Rooms were large.

"Overpriced"

2
11/07/2018

We stayed here for one night and paid over $200 (we have pets). At check in, we needed the name of the room changed. The attendant seemed really bothered with having to assist with this, which made me uncomfortable. But she did successfully help us, which we appreciate. The room was a good size, with a mix of updated amenities and outdated ones. However the bed was awful. Every time we moved, it creaked and groaned. It was a very old mattress but we got in so late we didn't want to ask to change rooms. When I let the front desk know at checkout, they just made a note of it. I'm sorry, but for $200 plus a night - please have nice mattresses. :( Breakfast was good. Everything else was decent. It's an older building with one floor, and our dogs were accepted, which was the main priority.

"dont get room140"

3
09/07/2018

I feel bad about writing a negative review but this room had a foul smell, broken sewage pipe essence. Otherwise the hotel grounds were well maintained and the pool was nice. There were some upgrades to the room interior, thank you but room 140 not good, sorry.

"Great stay"

5
07/07/2018

Hotel was clean and comfortable. Room with two double beds was big. Indoor and outdoor pools were great for kids. Although I've never done laundry on vacation, we needed clean clothes after spending several days in Yellowstone. Large laundry room was really clean and machines were efficient. Free breakfast and close to Buffalo Bill Center of the West. Would stay again.

"Great room"

5
06/07/2018

Stayed at this hotel last week. The staff were very friendly and welcoming. The room was clean and nice. The bed and pillows were comfortable. I would stay here again. They didn't charge an arm and a leg for the room.

"Excellent king suite"

4
02/07/2018

We really enjoyed staying here. When we pulled up we thought it looked like any other motel, but when we opened our door we got a surprise. We had a lovely two room suite, so we had a sitting room completely separate from the bedroom. We also had a hallway which insulated us from the traffic noise. There was lots of storage space and we were very comfortable, could have stayed a week. One annoying thing was the fan in the bathroom. It came on when you turned the light on in the outer bit of the bathroom, where the handbasin is situated. So if you were just washing your hands, or making a coffee, the noisy fan and light came on behind the closed door in the bathroom. Seemed a poor design. Excellent laundry room, never seen so many machines in a hotel laundry room. The breakfast room needs some sorting out. It was very badly laid out so that people had to keep criss-crossing the room to go from cereals to milk for example, and the toaster was crammed into a corner where it caused congestion. The room was about half the size it needed to be for so many guests.

"Nice place to stay"

5
01/07/2018

I was unsure of what the room would be like, but the room was large with 3 chairs including the desk chair. Two sinks and a bench outside the bathroom made getting ready a breeze. best laundry facility and fitness cemetery of any motel or hotel I've been to. It was quiet and peaceful. We never made it to the pools but it looked great.

"Great place...AWESOME hot breakfast included"

5
28/06/2018

We had 3 rooms for our family trip...chose this place for the Hot breakfast and price...and it was just what we needed...spacious....nice indoor pool and hot tub...but the breakfast was by far the best I've had in a chain hotel..... WisAIR from Wisconsin

"Excellent apart from coach parties stripping breakfast buffet"

4
28/06/2018

Stayed one night between Buffalo and Yellowstone N.P. The hotel is well situated near centre of town but set back from road so no noise. The rooms are spacious and well appointed. The facilities including outdoor pool and laundry are good. The motel is a short drive from the rodeo stadium which we went to in the evening. The only downside was in the evening we saw a large coach load of Chinese arrive. Having been to China we knew there would be a scrum from the breakfast. We went for breakfast at 6.30am when it opened but unfortunately the coach party got there first. There was no food left and the coffee machine had been emptied due to them filling their flasks and taking food to take out.

" Stay"

5
20/06/2018

Our stay here was enjoyable. Breakfast had the standards (bagels, muffins, etc), plus warm cooked eggs/sausage/potatoes, and a good selection of cereal/juice/yogurts. Beds were comfortable. Great staff. Lots of parking - we literally parked right outside our door, making unloading/loading our luggage a breeze.

"Cod museum visit"

5
18/06/2018

Just the nicest people and the hotel is clean and comfortable!!! They can't seem to do enough to make you happy!! Our dog preferred their dog bed to ours!!! It is perfectly located near the amazon Buffalo bill historical center..a must see

"Excellent place to stay!!!"

5
16/06/2018

I admit, I am a hotel snob, so when I booked this for the incredible price close to Yellowstone, I wasn't sure what to expect. We arrived and i was so very surprised! This place is super clean and the staff is very helpful and friendly! I will definitely stay here again and will refer all my friends here! The housekeepers made the animals out of towels giving that luxury hotel feel for a simple price. Great hotel, clean, good room with plenty of amenities. About 1.5 hours to Yellowstone, but the scenic drive is worth it!

"Great!"

5
16/06/2018

This motel is a throw back to your childhood. Very clean, friendly and helpful staff. Indoor and outdoor pools. Our room was recently updated. The location is close to restaurants and shopping. I highly recommend it.??

"Good value for money"

4
12/06/2018

Hotel rooms are a bit dated and small, but it's a clean hotel and reasonably priced. Located within a 5 minute walk from restaurants. Good internet, nice people and a decent breakfast. Value for money is ok.

"great hot breakfast with sugar free jelly and syrup"

5
27/05/2018

We were well treated in this older but like new Best Western and loved the hot free breakfast and helpful people like Sue in registration. Very, very clean, very quiet. Close to anything in the town of West Yellowstone and right on top of entrance to Yellowstone National Park. We arranged two tours from here for the two loops of the Park. Excellent tours as well by knowledgable and neat guides.

"review--best western sunset inn, cody, wy"

2
23/05/2018

Clean, comfortable rooms; exceptionally good services from desk and breakfast workers. Its quiet and seems safe. Pleasant experience overall. Location is rather far from east and northeast entrances to Yellowstone Park; and the distances from entrance to popular spots are long. But the drive is interesting and its where we saw most of the animals we saw.

BestWesternHotels, Corporate at Best Western Sunset Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Best Western Cody WY"

5
21/05/2018

Nice, clean motel. Quiet with no problems during stay. We were there just overnight, so didn't get to try out fitness room. Breakfast was good, but room was a little crowded for the number of units they have. Could use a larger space for breakfasts.

"Western setting"

4
27/04/2018

We appreciated that this kind of old style motel was just one story and that we could park right in front of our room. Everything was clean. The remotes even had their own bags! There are 2 pools, spa with towels and a playground. This is a large property. It's on the way out of town towards Yellowstone and not far from Buffalo Bill Center of the West. We enjoyed the breakfast but the area is rather small and the place was crowded. They offered fried eggs which we had not seen before for a "free" offering besides potatoes O'Brien, sausage and all of the other stuff. Great experience!

"Old Property, But Centrally Located and Accomodative and Clean"

4
09/02/2018

When our two week's Western Trip turned sour in Rapid City, SD due to unexpected heavy crowds with "Bike Week", and after the Northeastern Wyoming I-90 Visitor's Center redirected us to several new experiences in Wyoming, we cancelled two days of visiting in SD and jumped at the chance to see more of Wyoming. We immediately called the two BWs in Cody, WY in order to secure lodging before eventually heading the 395 miles on mostly two lane roads to Cody that night. The two BW's in Cody are under the same BW franchise ownership, and both had openings despite the late date change in plans. We chose the BW Sunset Inn mostly due to price considerations, which were quite different between the two -- one (Ivy) much higher because the property is relatively new and upscale, and the other (Sunset) quite more economical due to its older and smaller property. Never-the-less, Sunset proved to be centrally located, clean, offered free parking in front with outside entrances, and the people were very accommodative to booking two nights despite peak season for them. The rooms are on one floor, handicap accessible, and adjacent to several dining establishments (and right next door to a DQ!). We were very pleased with this quiet motel which is built perpendicular to a busy main thoroughfare through Cody, near the Yellowstone exit from the city. The staff readily and often helped direct us to our interested locales in the area.

"dog friendly with additional charges and even more than they say"

2
21/11/2017

i booked a room for a stop off at Yellowstone on my move from Chicago to Seattle using hotels.com. as i was moving i had both my dog and a uhaul to deal with. i booked a dog friendly room which was slightly more expensive than the standard rooms but i have no issue with that. the problem was that when i got there i had to pay for an additional $27.25 as a pet fee, i found this strange since i paid more for a pet friendly room at a pet friendly hotel already but it was late and i was tired from a day of driving so i just paid for it. i then let them know i had a uhaul and trailer and would not be able to fit in one one of the available spots outside of the rooms without blocking traffic. they had me park on the road next to the hotel by a dentists office which they said would be fine because "they own it", again i was tired and just accepted it. there was no issue parking there but it was unnerving leaving everything i own on a dark street blocked by the pool room so it cannot be seen by the hotel at all. the room was nice and we had no issue there. the pool room was also nice and had a hot tub that was permanently stuck on full jets and bubbles which was actually nice since you did not have to get out and push a button to restart the machine. we left in the morning to continue on the drive to Seattle. about a month later i went through and was reviewing expenses for the trip and noticed i was charged that additional $27.25 twice on two separate days 9-29-17 and 10-02-17 even though we only stayed on the night of 9-27-17. i called the hotel to clarify the additional charge and was told it was normal and was an "authorization charge" and one of the charges would be refunded to me. it is now 11-21-17 and the charge has still not been refunded to my account. my wife has reached out and emailed best western corporate support and they have yet to email us back. An off season stay at a best western hotel that was supposed to cost $153.05 is now up to $207.55 and a large headache.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us. It is unfortunate to hear that you had trouble with your booking. Our pet friendly rooms need to be booked directly through the hotel itself. Next time be sure to call the hotel directly and we will be more than happy to book you one of our pet friendly rooms. 3rd party sites are unable to book a pet friendly room. They only charge for the room. The pet fee was charged directly through the hotel itself. If you have any other questions do not hesitate to call the hotel and we would be more than happy to help you .

"Dog friendly"

5
09/11/2017

We sooo appreciate a dog friendly hotel. The room is large and beds were comfortable. The landscaping was well kept and provided privacy. Parking located outside room so very convenient Close to museum and shopping. Perfect location with friendly staff. Great breakfast and well appointed room. Thanks for a great night!

"Good alternative"

3
02/11/2017

Bear tooth Pass was closed so we had to try to enter Yellowstone from the East. This area is pricey but this hotel turned out to be a good alternative given the circumstances. Breakfast area was really crowded yet food was good. Sleep quality was good.

"Fly drive USA"

4
23/10/2017

Good comfortable motel situated 15 minutes walk out of town but 5 minutes to Buffalo Bill museum. It has a indoor and out door pool, there is also a hot tub but this was not filled while we were there. Usual fayre at breakfast and again free. Staff friendly and helpful 24 hour reception.

"Loved our room"

5
21/10/2017

This was a 10-day vacation beginning in Salt Lake City and ending in S Dakota. We were originally scheduled to spend 1 night in this hotel as kind of a stopover between Yellowstone and Rapid City, but we didn't really care for our hotel in Jackson Hole and wanted to be closer to Yellowstone. We ended up checking out early from our hotel in Jackson Hole and extended our stay in Cody to 3 nights. Unfortunately, mother nature threw a monkey wrench in our plans and the roads in Yellowstone were closed due to snow. We were diverted north to Montana. It wasn't until later in the evening that we finally got cell service and I was able to call the Best Western and let them know we couldn't make it. They did not charge me for the night! We checked in the next afternoon, and we were put in a suite. I don't know if this was because AAA booked the hotel or if it was because the hotel was relatively empty or if I recently because a rewards member, but whatever the reason we loved it!!! There were thermostats in all of the rooms, including the bathroom, and tv's in both the living room and bedroom. We were also provided a Wifi password upon check-in. My only complaint about the room was that there were no extra blankets. That's it! The only other issue I had was at breakfast. The bottom of the biscuits were hard as a rock. The only issue my boyfriend had was the lock on the door to the indoor pool. This was a great hotel and we wished more of our vacation was spent at this hotel, and Cody as well. It was a beautiful city with gorgeous scenery, and we wished we would have had time to take in what the city had to offer. We definitely plan to return to Cody and to this Best Western. Since returning home, my boyfriend and I have both said that after spending a couple days in a suite, we don't know if we could stay in a "regular" hotel room again. ;)

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us and the great review. We are thrilled to hear that you enjoyed your stay. We couldn't agree more that our rooms are very comfortable and make a perfect place to relax after a long day of traveling. I will pass your comments along to the 8th Street and the hotel staff and tell them all to keep up the hard work. We look forward to seeing you again.

"A quaint throwback to another era of motel"

5
14/10/2017

Clean, high attention to detail, very friendly staff. A great mid range stay. The hotel lobby was warm and inviting and breakfast was better than most motels in this price range. I particularly enjoyed the work ethic of the staff

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the nice review. We are happy to hear that you enjoyed your stay with us. It is so nice to know that you enjoyed our large breakfast. I will be sure to pass your compliments along to our staff. Thank you for staying with us. We hope to see you again.

"Good place to stay"

4
11/10/2017

The Best Western Sunset Inn is a good choice for a stay in Cody. It's a short walk away from Sheridan Ave where most of the restaurants and shops are located and the Buffalo Bill Center of the West. You can park right outside your room which features a fridge, microwave, Standard Definition TV, Air Con and free Wi-Fi, but no safe. The complimentary breakfast had plenty of nice options: eggs, sausage patties, biscuits & gravy, cereals, bread, bagels, yoghurt and fruit. The breakfast seating area is small though.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us and the great review. We are glad that you enjoyed your stay and enjoyed our complementary breakfast. We hope to see you again soon!

"BW in Cody - east of Yellowstone"

4
10/10/2017

We used this hotel has a launching point for two days in Yellowstone; even though it is about an hour from the park and 2-1/2 hours from Old Faithful. It is motor hotel with clean and comfortable rooms. The complimentary breakfast was good and it is close to other fast food restaurants, grocery stores and gas stations. If I had a choice between the two Best Westerns in Cody; I would pick this one as I feel it is of better value.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the nice review of our hotel. We are happy that you enjoyed your stay. Our guests give us great compliments regarding our breakfast and we are happy that you also enjoyed it. Our location is a great location in Cody and close to the park. We hope to see you again.

"Great family hotel"

5
08/10/2017

The rooms were clean and included refrigerator and microwave. Pool and hot tub were in great condition and a highlight for kids. Full continental breakfast made getting on the road easier in the morning. We will definitely come back to this hotel next time in Cody.

"Not Recommended for Wheelchair Users"

3
07/10/2017

If you are traveling with a pet, this is a great hotel. There is lots of grass to walk the dog. And the grounds are beautiful. They also have a large guest laundry facility. The only issue we had was the size of the bathroom for a handicapped person. The door to the bathroom is small and not adequate for a wheelchair, even a small wheelchair.

"Run far away from this hotel"

1
03/10/2017

Room was dirty, tub/shower was clogged - staff said no one else had complained. Finally they sent out a maintenance person to unclog the drain. Cleaning person never did clean the dirt lines on the tub during out stay - complained, and no one cared. Breakfast selection was cold and old. No fitted sheets, and King bottom sheet just sat on top of the bed, so whenever you moved the sheet moved with you. Run far away from this hotel!

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us and your comments. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It is unfortunate to hear that you did not enjoy your stay. We normally receive such great compliments about our housekeeping staff and how clean the rooms are. Our maintenance staff was notified about the room you stayed in and have checked the bathtub after you left to ensure that it is still draining properly. I will be sure to pass your comments along to our housekeeping and maintenance managers. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Great place to stay"

5
02/10/2017

This hotel is a very good value for your money. It's new and has very good quality amenities. Breakfast offers a wide variety of hot and cold items. The room was very nice and still has that "new" feeling.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for your review. We greatly appreciate the positive feedback. We are glad that you enjoyed your room and continental breakfast. We hope to see you again soon.

"Well Done - Nice Room. Fair price."

5
02/10/2017

Moved here from another place in town that was really bad. Room looked to be recently updated - like new. Everything in very good condition. Bed and bath clean and comfortable. Excellent service. The towel critters were a nice touch. Nice friendly staff. Would definitely stay here again.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for your review. We greatly appreciate the positive feedback. We are glad that you enjoyed the recent remodel and the towel critters. We hope to see you again soon.

"Good stay for an overnight"

5
30/09/2017

We stayed at the BW Sunset while traveling through Cody. It was a good stop - the rooms were clean and comfortable. The pool was nice to have on a hot day. The breakfast had many offerings and the overall stay worked out well for us. The only negative would be the noise from the room air conditioner. But it's better than not having any AC. Good stay for our needs.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for your review. We greatly appreciate the positive feedback. We are glad that you enjoyed your room. We do apologize that the air conditioner was noisy. I will pass that information on to our maintenance department. We hope to see you again.

"Don't do it"

3
30/09/2017

not so pet friendly room smelled of chemicals management became challenged when given a issue. a mistake was made by the night clerks , in the morning we were accused of not disclosing a pet. breakfast was very nice ,very busy h

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
We apologize that you did not enjoy your stay. We have looked back at the cameras per your request and there was no dog at check in. We did switch the room to a non pet friendly room at your request as it was stated that it wasn't needed. The registration card was also initialed that there were no pets with you. We understand that our breakfast area can become quite busy in the mornings that is why we offer a 25% discount at our restaurant and additional seating outside in our newly built pergola. We hope to see you again.

"Best place to stay in Cody"

5
25/09/2017

I love the BW Sunset Inn. I have been staying there for 20 +years and don't even consider any place else. The rooms are well appointed and clean. The location is perfect for access to the Buffalo Bill Center of the West, the sweet town of Cody, and it is on the way to Yellowstone National Park. The staff is friendly and helpful. Like I said the best place to stay in Cody.

"Touring The West"

5
24/09/2017

Cody is a beautiful location and the BW setting with the hills and view of the surroundings was Awesome. Our check went well, the room was nice, especially the outside openings of the rooms directly to the outside, made the stay even better, in my opinion. The desk clerks recommendation to eat at the restaurant was helpful . Overall we loved this location and especially now since we've stayed at another location BW Plus(Greenwood Village Denver Tech Center) BW Plus. The only thing have noticed among these BW's and other hotels is when the hotel lies with distance of National or State Parks they raise the hotel prices.

"our stay in Cody, WY"

5
23/09/2017

this was an excellent place to stay for the three nights we were in Cody. staff was very friendly and helpful. rooms were exceptional - very clean and everything well organized. breakfast was good, but on the biscuits and gravy - the gravy was cold.

"Average hotel with friendly staff"

3
23/09/2017

While the staff was helpful and friendly, and the room was adequate, the bed pillows were too small to serve as a sleeping pillow. The quality of the breakfast was below average with options that were neither tasty nor appealing.

"Nice"

4
21/09/2017

Good location, ample breakfast, bed was good. Only disappointment was the hot tub was out of order indefinitely. Value for the money was good compared to others around we felt. Check in was very good.

"A Great Hotel On the Way to Yellowstone!"

5
21/09/2017

This Best Western was a great hotel on the way to Yellowstone. Our room was clean, with a microwave and refrigerator. The king bed was very comfortable. There was a great chair and ottoman in the corner and a desk for my laptop. The bathroom was clean and the water pressure in the shower was great. The hotel is walking distance to Buffalo Bill's Center of the West and to the downtown shops and restaurants. The staff is very accommodating. The continental breakfast was good - many choices. A perfect hotel for us!

"Very Good affordable hotel after (or before) Yellowstone."

4
20/09/2017

This hotel is all on one floor w/parking in front of your door. They have indoor and outdoor pools, a hot tub, and a playground, plus pleasant green areas. Our room was very clean, nicely decorated, and had a refrigerator and microwave. There was a sink and large counter in the bathroom ( and good shower), plus a sink and counter in the hall area before the bathroom. Near there was a wide low shelf for our suitcases. The furniture in the main room includes a large long dresser with big TV, plus a table and chairs. We also had two other comfortable chairs, but the room did not feel crowded. The bed was comfortable. The staff was very helpful and pleasant. The breakfast was good, including more than its advertised 'Continental Breakfast'- eggs, sausage french toast etc.etc. We got a good price for the room, even though we arrived at 9:30 p.m. with no reservation. We will definitely use this hotel again.

"Needs maintenance and updated"

2
20/09/2017

Would not stay there again. Needs maintenance. The AC barely worked, the bath fan was so noisy we had to use earplugs. The room did not feel clean and furniture was beat up. The sheets were scratchy and uncomfortable. The front desk staff was not friendly, just doing their job and handing over room keys. There was very little seating area for breakfast and the breakfast itself was poor quality.

"A lovely motel"

4
20/09/2017

I really enjoyed my stay in this clean, quiet motel. The spacious area that the motel sits in is well kept with two great pools both indoors and outdoors. Customer service is also good! I would recommend this motel.

"Fair to midland"

3
14/09/2017

Older motel that was remodeled. Rooms were a bit small and you could hear the people in the next room easily including a barking dog. This was an issue of thin walls, not because they were being noisy. Our most expensive room as we were going across the country, but definitely not the best.

"Best Stay!"

5
14/09/2017

We'd been on vacation for a week - heading home - 6 hotels from Montana to Idaho - Wyoming--- this was the best one yet and very reasonable priced. Very clean - great breakfast - beds were fine. Liked the idea of being able to park in front of room

"Wonderful Property"

5
14/09/2017

Excellent Breakfast ...... Good Staff Justin a tad expensive but I will come back .the park was still open so that should not not been a surprise. The Motel is remarkably maintained. Close to the Wm Cody museum.

"Older Best Western 3 Star at best"

3
14/09/2017

We stayed at the Best Western Sunset for a night. It's an old hotel they tried to fix up. Big gap under the room door to outside parking lot. Fair room for the price compared to others in the area. It was ok, just not what I expected for a 4 star hotel on Trip Advisor.

"Wonderful! "

5
13/09/2017

This Best Western is the best we've stayed in! My husband and I are on a road trip and staying at several Best Westerns for the reward points. This one had a comfortable Serta mattress! The room was spacious and cozy. You can park right at your room. Breakfast was great but a little crowded. Would stay here again in a heartbeat! It's right near the heart of Cody too.

"Best Western Sunrise Cody, WY"

4
07/09/2017

Hotel is a short walk to the Buffalo Bill museum and a short drive to the rest of town. Our room was a good value for a touristy town. The room was small but had all the amenities we needed. Bed was comfortable. Shower was good. Breakfast was good except for the omelets. Beware that they has some kind of pepper jelly inside! Offered more than some News wehavestayed at. I would recommend this hote

"Cody Visit"

3
06/09/2017

Hotel was ok but not usual layout of a Best Western. Had to walk outside to get to lobby for breakfast. Breakfast room is too small for size of hotel, especially when group from a tour bus crowded in at the same time. A/C was window unit and installed so high that we couldn't reach the controls. Bathroom door was beat up and needed to be replaced. For rate we were charged, we expected a nicer place.

"Would not recommend"

3
05/09/2017

I requested inside room and when I check in, I am told they do not have inside rooms. Bathtub had dental floss hanging from everything in the tub and there were two dead flies on the bathroom floor. Room was decent but heard all the road noise and light from sign kept us up. Staff was not interested in helping with situation. Breakfast was a disaster. Very small room for tons of people and staff was in the way. Food was cold

"Great location and comfortable room"

4
05/09/2017

We enjoyed a two-night stay and found our small King room to be comfortable and perfect for us. Comfortable bed, refrigerator, microwave and the quietest wall mount AC unit I have ever seen. The grounds were well kept and the room was clean. We were able to easily walk downtown and enjoyed being right next door to a DQ for ice cream dessert. Our only complaint is the size of the breakfast area...way too small for the size of the hotel. The second morning it was so busy we couldn't eat there so went out. We will book here again in the future.

"Nice location, many amenities, good parking"

4
04/09/2017

This hotel has a lot going for it, including location, ease of access to all crossroads, downtown, and museums, closeness to Yellowstone National Park. Daily paper would be nice. Both inside and outside pools a big plus for some. Laundry room available, nice lobby with fruit and coffee always available.

"Quality Room at Fair Price"

5
29/08/2017

We were surprised to get a great room at a decent price during the tourist season in Cody, Wyoming. The staff was especially friendly and helpful! A short distance to the Buffalo Bill Museum, downtown, and great places to eat.

"Good time in Cody."

5
28/08/2017

We started with just a one night stay to see if it was adequate and ended up staying three nights. Room was comfortable, clean and up to date. Staff was great and the grounds well groomed. Breakfast was good but seating crowded when everyone decided on breakfast at the same time. Did not use the pools but did take a look and both the indoor and outdoor looked very clean and well maintained. Little notes left by housekeeping made you feel they were pleased to be of service. Would definitely stay again.

"Clean"

5
27/08/2017

The units were very clean and well maintained. We thought internet was slow. Staff is very friendly and helpful. Good breakfast with lot of different choices. Close to Buffalo Bill Cody museum. Overall great stay.

"Vacation"

4
27/08/2017

From time of check in to checking out every one was kind friendly! Lobby clean neat room clean comfortable had what you needed tv coffee pot for am! Breakfast was good! Helpful in finding a good place for dinner!

"Surprised by a two-bedroom unit!"

4
26/08/2017

Not having a definite travel plan, we were late arriving in Cody and just looking for a comfortable bed for the night. After stopping at another hotel and overhearing a rather rude desk clerk telling the people ahead of me their high prices for what didn't appear to be as nice a facility, I drove on and stopped at the Best Western Sunset Inn. The desk clerks were friendly and helpful and our room turned out to have two separate bedrooms (nice when my hubby could watch TV in one and I could read in the other without the TV noise!), and price was better than what I heard quoted for the not-as-nice place down the street. Unfortunately, the restaurant next door was closed, but the Dairy Queen sufficed for a quick meal after we checked in. The only downside was the way too small breakfast area for a facility as large as this one. There is a nice patio with tables which helps with the overflow seating, assuming the weather is good.

"A nice surprise"

4
24/08/2017

I was a little concerned when we pulled up to this vintage looking motel, but our room was lovely; looked recently redone with a low key western vibe. We were located at the back of the complex away from the main drag which was nice and quiet. The bed was comfortable, the water pressure in the shower was good. I was aware of the TV playing in the room next to us, but fortunately they went to bed early. The hotel is within walking distance of the Buffalo Bill Museum of the West (highly recommend) and a little bit further into town. There's also a bank close by (only $2 ATM charge for use by non-customers) and a Dairy Queen next door. Breakfast at the hotel was fine but it was very crowded and picked over and we had to sit in the lobby with our plates in our laps. There are not a lot of mid-scale hotel options in Cody like Hampton Inns, Homewood Suites or Courtyards. There's a newer, more expensive Best Western down the street, but this property was a great option.

"Nice place to stay"

5
21/08/2017

We stayed one night on our way to Yellowstone. It was clean and the breakfast was good. We would stay here again if we are traveling through. It was a bit pricey but couldn't expect anything less since it was August that we stayed.

"Quick stop in Cody"

4
20/08/2017

This was a great room if you are traveling with other people as each room was separated by a door off a main highway. Breakfast was great. Hotel was clean. Stafff very nice. Great location close to downtown. My only complaint was that it was way overpriced for the quality of the rooms. I would definitely stay again but I honestly will probably look for a less expensive room before trying this hotel unless traveling with other people where I would want the privacy of my own room.

"The managers put a lot of love into this hotel."

5
19/08/2017

Everything is spotlessly clean and new here, from the bathrooms to the pool (even the indoor pool) and the breakfast room. You can tell that it is well managed. The rooms are nice, everything is new and well maintained. The location is between the Buffalo Bill Museum and the Rodeo. All in all a great place to stay.

"Great Place to Stay While visiting Cody, WY"

4
18/08/2017

Staff were friendly, helpful and made us feel very welcome. They really helped us out of a jam after our car broke down and left us stranded the night before we were to leave for home. The Hotel is a short walking distance from the Center of the West and downtown Cody for those that don't want to hassle with finding parking spots. Housekeeping staff did a wonderful job maintaining our room and making our stay more pleasant. Definitely will stay here again.

"A nice place to stay."

4
16/08/2017

This property is located just a few blocks away from the big Buffalo Bill Museum. The staff was friendly and welcoming. There are a lot of units. There is a front group, "U" shaped around the office, then behind them is another group with a swimming pool in the center. We had a room in the front group, not too far from the office/breakfast area. This hotel is not new, but is well maintained. The rooms are on the small side and the electrical outlets are limited. I travel with a CPAP machine and there was no outlet on my side of the room. We called the office and they came quickly with a long extension cord. There was a small fridge with no freezer space, and a microwave. The bed was very comfortable as were the pillows. They seem to have more units than they have places to have the people in those units eat breakfast. They have built a sort of large covered gazebo to the side on the side front of the property, in front of the one set of rooms, but it's not exactly convenient - or warm. The breakfast is good, but not outstanding, and some days were better than others. The breakfast on Monday was not good. They had "obviously left over" potatoes and omelets. The omelets were a different color than the day before and my husband took one. He took one bite and said they tasted funny so threw the rest away. They had no separate milk available, just 2 smallish pitchers in the fridge - one skim and one 2%. No waffles, but one day they did have French toast sticks, which were very good. It was quiet and we slept well, so all in all not a bad spot to stay.

"Upped Their Game"

5
14/08/2017

I stayed at this hotel a couple of years ago, and it was fine but nothing special. I have to say that they have upped their game. My room clearly had been renovated recently. It was spacious and spotlessly clean. The exercise room also has been redone, and although it's small, it's clean and the equipment is is great condition. Lots of attention to detail in daily housekeeping, decent breakfast (nothing thrilling but it's on par with what you would get at similar hotels), and as before, the location is outstanding. Worth every cent, and a good value for money. It is true that the breakfast area is a little small, but in good weather you can sit outside on a pretty patio and look at the mountains.

"This is a motel"

4
14/08/2017

We stayed here July 29th and 30th. This is a good property as the rooms are on the ground floor and you park outside your door. Our room was a pet free room, however, we found pet hair on the furniture and the scratches on the inside of the bathroom door were a definite sign that someone had a pet in that room. We asked for some special cleaning as we have allergies and it was not done. Breakfast was typical hotel fare. The area was small for the amount of guests the hotel can have - this is a large property. It was a good place to stay while visiting the Buffalo Bill Center of the West museum.

"Noise four wheel Polaris & yelling of staff"

1
14/08/2017

When checking out the lady at the front desk she was very rude. I told her about the noise four wheel Polaris driving back and forth and how they drive fast and the unsafe it was for kids or dogs she did not do anything.we had checked in at 12:00 midnight and it started about 6:00am the staff yelling and then the four wheeler driving back and forth each 20 minutes. I would not stay there again!

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us during your travels. It is unfortunate to hear that you did not enjoy your stay and would not consider staying with us again. We apologize that you heard noise from the room next to you early in the morning. Our staff does first use the Polaris in the morning to pick up garbage from our breakfast, but not until 8:00am. They don't use it again until they start to pick up laundry at 9:30am. I have spoke with our staff about your check out experience. Thank you for your comments.

"Nice Hotel in Cody Rooms with nice amenities were nice as well All rooms On Ground Floor Rooms were very clean"

5
13/08/2017

The hotel was nice All rooms are on the ground floor and were very clean Breakfast was good as well Nice pool as well Staff was friendly It was near downtown and the Rodeo 10 of us stayed and we had 5 rooms everyone was pleased

"Drive up to you room."

4
10/08/2017

Ok place to stay. It is an older style motel, where you drive right up to your room. This is great for those with mobility issues. Don't overpay for this property. Good if you can get a deal. It is is in a nice location with a nice pool area and nice grounds.

"Best Western Sunset Inn"

5
10/08/2017

This property was in an excellent location. Was within walking distance to the Buffalo Bill Museum. Staff were friendly, cooperative, informative and knowledgeable of the area and what it had to offer. I would highly recommend this facility

"Nice motel"

4
10/08/2017

The room was roomy, clean and the bed was comfortable. Our bathroom door would not close properly due to a maintenance issue that should be taken care of before it's used again. Staff was friendly and helpful, and the breakfast was very well done with lots of options. So busy though and we had to eat in our room....should have used the large covered gazebo feature next to the front desk,,,,,very nice feature.

"Good value"

5
10/08/2017

Good value for the money. Very clean, laundry, pool, breakfast, playground for kids. Central to everything in Cody and just an easy hour to Yellowstone. Polite and helpful staff. Would stay here again.

"Stayed for job interview"

5
09/08/2017

Stayed one night. Was really impressed with the hotel surroundings and the room was great. Breakfast in the morning was top notch. The front desk was very helpful and friendly. I plan n staying or recommending this hotel again.

"Helpful staff at check in"

4
03/08/2017

Large clear room. Quiet location and excellent breakfast service. Fast and easy check out Very peaceful sleep refreshing sleep Would recommend this for a break in an otherwise long drive. Great to break up the trip and good for for a history stop

"Great Location and Price"

5
03/08/2017

Clean, comfortable and spacious rooms, The staff was professional, friendly and helpful! Overall this hotel was an excellent value! They offered great breakfast choices. Conveniently located - close to great restaurants, museums, etc.

"Large, clean room!"

5
02/08/2017

We stayed here to be near Yellowstone, without the absurd pricing of staying much closer to the park. We had a nice large room, very clean, comfortable. It was nice to be able to pull up to the door and be close to the car (I miss that...many motels in recent decades have turned into real dumps). The breakfast was also nice--since the dining area was overcrowded, we went outdoors to the patio in perfect weather. Great way to start the day. The town is also nice to pay a visit to--we found two nice places for dinner on the two nights we stayed in town.

"Helpful Staff"

4
01/08/2017

Nice hotel. Loved that the continental breakfast lasted until 10 a.m., so I got to sleep in and still have breakfast!! The best thing for me, however, was the 2 staff members that were down-to-earth, kind, and extremely helpful.

"Great Family Hotel"

5
30/07/2017

Family of 4 stayed here for two nights during July, we enjoyed our stay here. The hotel is located a short drive (or long walk) from downtown, the rooms are clean and spacious. The room had an table/patio outside of a sliding glass door which was an added bonus. Also of value is the ability to park right in front of your room - this makes unloading and loading your vehicle so much easier. Both the outdoor and indoor pool where very nice, plenty of chairs and tables for parents to sit back and relax while the kids swam. The grounds overall were very well kept. The first night we were there the pool towels were gone so I called the front desk they were replenished within minutes, the staff was very attentive. Breakfast was good, it was standard fair but they had a few warm items and everyone was filled up. We plan to come back to the Cody area and would stay here again in a heartbeat!

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you so much for the great review of our hotel! We are thrilled to hear that you enjoyed all aspects of your stay. We try very hard to be sure that all our guests have a positive experience and we are glad that we were able to provide that to you. Thank you for staying with us. We hope to see you again!

"Large clean room"

4
27/07/2017

We only spent one night here, so this is a limited review. The front desk/lobby was nice, clean, sort of plain. The room was very large, plenty of room, same with the bathroom. Uncharacteristic of us we did not visit the pool/hot tub area, nor did we try their breakfast. We would stay there again, and from what we experienced, I think you will be satisfied too. It is close to the big museum.

"Very Nice"

4
27/07/2017

We stayed at this hotel for 3 nights on a recent motorcycle trip. It was conveniently located on the west side of town near the Buffalo Bill Museum. There was also a shuttle pick-up for the rodeo a short walk away at the campground. Although the hotel was a little old, it was in very good condition. The room was clean, quiet, and comfortable. I was very pleased with the hot tub and pools (indoor and outdoor). There are 2 patio areas for small gatherings. One near the outdoor pool and the other at the front of the property.We were also pleased with large laundry facility as we needed to do laundry for the remainder of the trip. We were also pleased to find out that the hotel offered a bike wash station fully stocked with soap and towels. This could also be used for a car wash if needed. There is a restaurant available across the street at the BW Premier location, however breakfast was served on-site in the lobby area. The breakfast items were generally pretty good.

"Good Hotel with breakfast"

3
26/07/2017

On the way to Billings, Montana this hotel was a good place to stop for the night. Comfortable accommodations with breakfast included. The breakfast was just okay. Limited amount of food that had to be replenished repeatedly.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us and the review. We are happy to hear that you enjoyed your stay. Our breakfast can get quite busy and our breakfast staff works very hard to replace items as fast as they can. It is unfortunate to hear that you did not enjoy it. We hope to see you again.

"Close to Buffalo Bill Museum"

4
25/07/2017

Nice rooms, well appointed, quiet and close to everything. Average breakfast, but attentive service with outdoor seating. Staff very cordial, professional and helpful. Would definitely stay there again.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay and would stay with us again. It is great to know that you were able to use our pergola outside during breakfast. We hope to see you soon.

"Great hotel "

5
25/07/2017

Very nice hotel with an amazing staff. When we arrived the room was clean and comfy but we also found a welcome note, some candys and the towels folded in the shape of a dog with some glasses on, so cool !!! The hotel have two pool one outside and one inside with a spa next to a fitness room (which lack of dumbbell but it works anyway). The laundry room is very nice and it's only 2$ for washer and dryer ! The continental breakfast was just awesome, French toast, omelettes, sausages, different kind of breads, bagels, English muffins, juice, potatoes etc. Enough to make everyone happy ! I recommend !

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you so much for the great review of our hotel! We are thrilled to hear that you enjoyed all aspects of your stay. We try very hard to be sure that all our guests have a positive experience and we are glad that we were able to provide that to you. Thank you for staying with us. We hope to see you again!

"Nice place especially if you have a pet"

4
19/07/2017

Nothing fancy, but comfortable. Special rooms for pets. I liked that the floor in the room wasn't carpeting. Reasonable pet fee. Nice grass area for walking as well as poop bags. Breakfast had all the basics

"Best Western Sunset Inn, Cody, Wy"

4
19/07/2017

Overall great stay. I liked that you can park in front of your motel room. Did not use either pool, but an indoor and outdoor pool are both available. Saw both being used on a regular basis. The fitness room is really small (need to go through the indoor pool to get to it). A treadmill, elliptical, bike and weight machines are available. Great place to stay right in the middle of Cody. Just a small walk to the Buffalo Bill Museum and downtown shopping.

"Family fun time in Cody"

5
18/07/2017

Very nice accommodations and excellent breakfast. Cody has a lot to offer and the drive to Yellowstone was absolutely gorgeous. The laundry had a several machines. The indoor and outdoor pools are very clean.

"Loved it"

5
18/07/2017

Great place. Rooms are new, clean and private. Best pool/ hot tub area I've seen in a hotel. Probably the best place I've stayed at in a few years. Good continental breakfast. Liked the "motel" style set-up. Very convenient to load/ unload car. Very impressed.

"Great stop-breakfast was awesome!"

5
18/07/2017

Staff were friendly courteous and had a sense of humor! Our room was most accommodating. We were blown away with the variety and selection of choices at breakfast! Got us on our way with a really good start to our day.

"Nice and clean"

4
13/07/2017

Rates were high because of the time of year in a tourist town, but they recognized my military service and gave me a little bit better rate. Every staff person that I interacted with was very helpful and professional.

"Family Reunion Trip"

5
13/07/2017

Beyond expectations! Staff was wonderful! We had a large group so decided to rent the "house". I wish we had planned to stay longer in order to enjoy this suite. The indoor pool was enjoyed by our grandson and the fitness center by our daughter.

"Good night sleep"

4
12/07/2017

At first a bit skeptical as we don't usually enjoy rooms with doors right at parking, but it was a nice clean room and we both slept very well on the bed, king size, softer mattress than firm. Bathroom was a little small but not tight and looked recently redone and clean. The outdoor covered patio was nice for sitting with an evening drink. A family was grilling their dinner and we had nice conversation with them. Laundry room had a lot of machines and kept neat. Only negatives was that the ice machine had recently broke but front desk provided ice to us quickly and friendly. Room's lighting was a little low. Breakfast was usual selections (cereal, oatmeal, eggs, etc). All and all a peaceful relaxing stay

"Old fashioned"

4
12/07/2017

An old fashioned motel with all rooms at one level with parking outside the rooms. Our room was quite dark even though we had a window to the front and back of the room. The decor was in need of modernisation, but the bed was comfortable. The breakfast was the best free breakfast of the 11 hotels/motels we stayed at. It included a good selection of juices, cereals, yoghurts, bread etc plus a choice from 4 different hot options each day. The laundry was also a decent size with half a dozen washers and driers. Note the adjacent Sunset House restaurant is now closed, so don't rely on eating next door to the Sunset Inn anymore.

"Great rooms!"

4
12/07/2017

No one was at front desk to check out. Bagels at breakfast were old dry. Pool was great. Location was great. Clean and updated rooms. Big rooms. Nice tile floors. Comfy beds. I actually slept which is a good thing.

"Quick stop"

3
06/07/2017

The room was comfortable and clean. When we checked in the staff was helpful in directing us to our room. The breakfast was medeocor with not much flavor but it was something to get in your stomach and on the road.

"Very disappointing"

1
04/07/2017

We called in Feb/Mar about our room making sure it was handicap access. We were assured everything was okay. When we checked in I had asked about the handicap rm, the clerk showed a quizable face. We received a room all the way in the back- over 100 yrs away from the front. My wife could not make it to eatery or pool. There were no handicap ramps anywhere. As for the room we could get the walker or wheel chair in bathroom. There was only one poorly located grab bar. The floor was very slick in the shower. My grand son fell twice. The breakfast was okay, nothing great. At one time there was no coffee. We were very disappointed.

"Great hotel!!!!"

4
04/07/2017

My husband and I have stayed here for four nights on vacation. Our room was extremely clean and quite large. The bed was a little firmer than what I am used to but I still slept quite well. Breakfast was good. I would totally recommend this hotel!

"Great Place To Stay"

5
03/07/2017

We were traveling in a group of 8 on motorcycles the front desk lady was very helpful and accommodating, she offered us sunscreen, lip balm, a drying towel for the bike and a kick stand pad as well as stowing our gear until our rooms were ready. The guest laundry was an added bonus and breakfast was good.

"Best Western Sunset in Cody"

5
03/07/2017

The people at the front desk were extremely helpful. The breakfast presented a good assortment of hot and cold items. The pool and fitness room were very well tended. The grounds were spotless and well manicured. The room itself was very clean and very well laid out and the location in town was on the main street so very convenient to everything.

"Out dated old motel"

1
29/06/2017

Not a good place to have the name of BW. Paid way to much for an old out dated place. Paid way to much for an old motel that they are calling a BW. There were so many other places that were close by that I am sure was a lot cheaper. Not enough room for breakfast, rooms were not nice, and bathroom was a joke. Would not and do not recommend.

"great relaxing and fun"

5
29/06/2017

The staff went out of there way right down to the cleaners to make it a great stay. The kids loved the choices at breakfast and the pool was a big hit. The hotel was close to the rodeo and not a bad drive to Yellowstone and Bill Cody Ranch for horse back riding. I would stay here again.

"Good Clean Room!"

4
28/06/2017

Tourist Season is setting in on this June 7 2017 day so the prices are rising and we paid with everything $161.32 for a party of 4 in a Room. The place is Safe and you can walk to the Museum and Park from this Location and even to the Town in which we did. Very Clean and Friendly Staff. Nice Grounds! Love Cody Wyoming anyway! Love everything about Wyoming! Partial I guess!

"Good room"

5
27/06/2017

We were pleased with the room and the friendliness of the check in employee. She was knowledgeable and get us to the rodeo and dinner place. They had us a rollaway ready. We got a good price and breakfast the next morning was great.

"Best hotel of our Yellowstone vacation"

4
27/06/2017

Probably the nicest of the 7 hotels on our Yellowstone trip. Two room suite with separate bathrooms. Spotless. Most of the rooms ground level, so no lugging suitcases up stairs. Breakfast area was a bit small but not crowded the morning we were there.

"Nice Place"

4
21/06/2017

Nice Place to stay> Hotel employees were friendly and patient and the location was just down from the Powwow, very conveniently located. If we are ever in the area again we will definitely stay here...

"Slept well"

3
21/06/2017

We stayed here because we usually get a good value from Best Western. Our room was what we expected but the WiFi was week. They served breakfast but we didn't eat there because of no place to sit and eat, to crowded.

"What to expecr"

2
19/06/2017

If you book this place expecting a roadside motel, you will be surprised. The room was clean, the staff was friendly. If you book this place expecting a hotel, you will be disappointed and asking yourself why you paid almost $200 a night here. Breakfast was nothing to be desired. Either the food was burnt or rubbery which made most of it inedible. Also, the room that breakfast is smaller than most master bedrooms which makes it difficult to do anything

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the review of our hotel. It is unfortunate to hear that you did not enjoy your stay with us. Our rates are very comparable to other hotels in our area in the same market segment. We do understand that our breakfast area can become quite crowded in the morning so we have added extra tables and even built a pergola next to the lobby. If you are ever in Cody again, we hope that you will decide to stay with us again.

"Best place to stay in Cody"

5
19/06/2017

My wife & myself were on a vacay of a life time trying to visit all the places we've heard about out west while heading towards Yellowstone NPS we chose to stay at this BW and it turned out great. The staff was the best, the breakfast was outstanding for a BW and even the laundry worked great. I highly recommend staying here.

"Great place!"

5
19/06/2017

CUTE! Cute room, great layout to the complex, adorable rooms. Clean. Internet was perfect. Great samsung flatscreen. Totally impressed and would book again. Close enough access to Yellowstone. Adorable town! Good location right on a main road with easy access to town, eateries, and the rodeo.

"waterguy"

4
15/06/2017

There was way to much light at night coming through top and bottom of window made for hard sleeping other then that it was a good stay. The maid did a great job on my six night stay. In all I recommend this place.

"Most Pleasant Stay"

5
15/06/2017

We reserved a suite for a 3 night stay in Cody for 5 people. Imagine our surprise when we were told "Oh you have the house." Oh my word! We had the most beautiful, charming, well appointed, clean, immaculately clean, 3 bedroom house to use during our stay. Beds were comfortable. Showers had hot water. Toilets flushed and all drains drained, not a speck of dust anywhere. Then you add the leather seating, the tv's in all the rooms, the full size kitchen in this beautiful setting of well groomed lawns and flower beds. Add in the pristine clean hot tub and swimming pools, the new playground equipment all within a short distance of any room; it was wonderful. This was our second stay here and loved it so much the first time that we had to come back with extended family. Breakfast could use a bit of help. This is a busy busy motel, and a very small space for breakfast. And in spite of chaos that volumes of people and no room brings, the staff was wonderful; friendly and warm. Highly recommend!

"Overpriced hotel!"

1
14/06/2017

Our room was musty, there was no hot water in the morning and the staff didn't seem to cared about the problem. They offered an apology but we were not offered a discount on our room on checking out. The property is totally overpriced. We paid $217.78 Canadian! I would not recommend this property to anyone.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you again for reviewing our hotel. It is unfortunate to hear that you did not enjoy your stay with us. It is also unfortunate to hear that you felt our hotel was over priced as our rates are very competitive with other hotels in our area in the same market segment. We checked all of our maintenance logs for the morning of your check out, and we did not receive any other calls or comments regarding any of our other rooms not having hot water. We do have a 24hour front desk staff so if you ever have any problems in your room, please be sure to call our desk and we would be more than happy to come assist or send someone on our maintenance staff to come check your room. Thank you again.

"Family room"

5
14/06/2017

My husband and I took my elderly parents on vacation. We called the front seat to make a reservation because I was having problems with the website. The front desk employee was extremely helpful. He set us up with a family room with two separate bedrooms with a bathroom to share for a very reasonable price!!! I was really pleased with our stay. The rooms were very clean and tidy. I wish every hotel would do this. I would stay there again in a heart beat!

"Your basic Motel"

3
13/06/2017

This is your basic motel. The lobby has been renovated and the rooms are clean with some new furniture but the building itself is old but looks to be kept up fairly well. We stayed here one night on our way to Yellowstone. For a "roadside motel" it fits the bill.

"Nice hotel, good location"

4
08/06/2017

This hotel is near the main part of town. It was nice, had clean, spacious rooms and a nice breakfast bar for free. I think this hotel had waffles on the breakfast bar. Not sure. No complaints. I'd stay here again.

"cody"

4
08/06/2017

the price of the laundry was reasonable compared to other hotels and the property was very manicured. The rooms were very nice, just a little small for two couples. The area was very nice and the town was nice, just wish we could have spent more time there. The downtown area was very close to the hotel.

"Surprise!!"

3
05/06/2017

My husband opened the door to our room and 3 people greeted him; should I tell you how surprised he was? The room also smelled strongly of cleaning supplies. The staff was having an inspection and the front desk should have never given us keys. Other than that surprise, the room was clean and a good size.

"A motor court type of hotel"

3
04/06/2017

For those who do not know what a motor court type of hotel is, this is a motel where all of the rooms are entered from the parking lot. This is not intended as a criticism rather an indication of an older property. In spite of the age of the motel, it has been very well taken care of and the insides of the rooms have up to date décor. The problems I have with this motel all concern the breakfast area and the breakfast itself. This is a pet friendly motel, but that does not mean that guests should be allowed to bring their pet into the breakfast area. That is what I witnessed on the 1st morning of my stay. On the 2nd morning they ran out of eggs, French toast, and bacon at the same time and it took 15 to 20 minutes to be restocked. On the 3rd morning they completely ran out of eggs and had nothing to substitute for this hot item. They also ran out of coffee and the coffee they brought out to replace it was very bitter. The breakfast area is entirely too small for the number of rooms the motel has. People had to stand in line and outside waiting to get a table.

"Cody Best Western"

5
31/05/2017

My first impression was the wide parking spaces provided making it easy to get in and out of car with luggage. Entering the room I was impressed with it being larger than usual. At first I could not find the frig but later found it concealed in the cabinet. We loved staying there and would certainly stay there again. Last but not least they had a nice area to do laundry.

"Very Nice Grounds"

4
30/05/2017

Rooms are average size, but the beds are very comfortable. The grounds are very well laid out with the pool, playground and laundry all centered. The breakfast was a bit of a disaster. It was not centrally located and even though the food was good, there wasn't enough room to accommodate all the guests and they kept running out of food. Most people were forced to carry there food back to their rooms. We had a problem with our DVD player in the room. We reported it and where told they would send someone down. When no one showed up after 2 hours, I called back and told them never mind it was too late anyways. A different person answered the phone and told me he had just come on duty and was not informed of the problem. He was very nice and did apologize for our inconvenience. I expected more for the price.

"Clean/Modern Rooms, Friendly Staff"

4
30/05/2017

After our camping plans fell thru we decided to give the Best Western Sunset Inn in Cody, WY a try. It was a great choice! Rooms were very modern and CLEAN! We stayed at many hotels on our vacation and to be honest, have a hard time finding a room as spotless and roomy! Parking is available out front of each room/unit and are all single-story so no worries of people pounding around on the floor above you all night long! Breakfast was adequate, nothing to rave about but enough to get you going. Grounds were also very well maintained and staff were all very friendly. Would stay again. Only complaint is the room rates were a little steep for a Best Western, but our stay was good. Great job on the service/presentation/cleanliness-keep up the good work!

"Loved our stay"

5
27/05/2017

Rooms were what we expected but did like that they were spread out. No loud hallways where every sound is heard. Separate buildings with outside doors made it easy to access car and also go for walks. In Cody this would be a great place to stay.

"Nice place"

5
18/05/2017

Surprisingly good breakfast for a hotel buffet. Had a microwave to heat the food a little more. Nice clean rooms with two queen beds and two sinks one outside of shower/toilet room. All units on ground floor so easy access to the car and no one bouncing up and down above you.

"FIRE SCHOOL"

4
09/05/2017

Room were very nice, price could of been a little cheaper for Cody fire School. This is a very important school and if rooms were priced cheaper you would draw more fire fighters to your business. But over all it was a great place to stay.

"Large rooms, good breakfast, enjoyable stay."

4
06/05/2017

We reserved 3 rooms for a family get-together and found this to be a convenient location... not in the busiest section of town, and therefore not too noisy. We enjoyed the complimentary breakfast, and did our laundry one day as well. The fitness center and outdoor pool were under renovation, but we took several walks instead.

"Great hotel"

5
24/04/2017

We stayed here for a soccer tournament and loved how large our room was. We had lots of room for our family. Our room seemed to have just been remodeled and was beautiful. The room was spotless. The breakfast was good and the customer service was outstanding!

"Very nice"

5
28/03/2017

I booked this motel over phone,sight unseen which is scary sometimes but when we pulled into it we were impressed.. The employees were so helpful to us and we really appreciated that..Cody is a beautiful town with a lot of things to do for everyone.. They have 2pools and nice large and clean hot tub...we also liked having our car right outside our door..we were there in July 2016 and only stayed one night as we were heading to Yellowstone... I will happily stay in this motel again if we travel that way again...

"Not really pet-friendly"

2
17/01/2017

I planned to book a two-night stay for June. The hotel website states that they are pet-friendly, but you must make sure that you book a room where dogs are allowed. Fair enough. There were plenty of rooms still available, so I called the hotel to ask which one(s) were pet-friendly. None of them, was the answer. Here's my beef: It you really don't want dogs, then don't advertise falsely that you do. You're just wasting everyone's time.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for the review. It is unfortunate to hear that there was some confusion during your reservation process. During the winter the Best Western Sunset Inn is closed for the season. Rooms can still be booked for our hotel, but all the calls are transferred to our sister property which is also in Cody, the Best Western Premier Ivy Inn & Suites. The Ivy is not pet friendly. Although our front desk employees answer the phone stating, "Best Western Premier Ivy Inn & Suites in Cody", it can sometimes be missed and our guests only hear the Cody part. We would be more than happy to book you a pet-friendly room at the Best Western Sunset Inn. Please give us a call and we can get this booked for you.

"Great Place to Stay"

5
20/11/2016

We stayed at the Best Western Sunset Inn in July 2016. Our room was clean and newly remodeled. The room had a microwave and fridge. Staff was friendly and helpful. Breakfast was adequate. There was a playground for children as well as 2 swimming pools. We would stay here again.

BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you so much for your nice review of our property. We are happy to hear that you enjoyed your stay with us. We want all of our guests to have a positive experience with us. It is also great to know that you would stay with us in the future. I will be sure to pass your compliments along to our staff. We hope to see you again.

"Nice Place"

3
19/11/2016

The motel is located in town, but is pretty quiet despite the location. This is a motel with buildings that reach far back off of the road. Rooms were decent, clean, nothing special. Staff was pleasant and helpful. No rooms with views, drive up to your door and park.

"Great people!"

5
07/11/2016

Cody, WY, is a cute town on the east side of Yellowstone Park, so it is a good place to stay to access that part of the park. We had a reservation at this hotel, but somehow it had gotten lost and they were completely booked in the price-range of our room. But Chris on the desk saved the day!! He put us in a much larger space for the same price. We were SO appreciative!! The place was very clean and quiet, the beds were extremely comfortable with quality bedding and they served a nice complimentary breakfast.

"Cozy in Cody"

4
25/10/2016

The staff at the hotel were friendly and helpful. The room was clean, quiet and comfortable with plenty of room. The layout of the hotel was unusual; it was all single story like a motel. It was located with easy access to downtown, the Cody Museum and restaurants.

"Yellowstone trip"

5
14/10/2016

This hotel was in beautiful Cody Wyoming 50 mules from Yellowstone but the drive in each day was breathtaking and we saw a lot of wildlife even before entering the park, Cody has some excellent restaurants for breakfast and dinner.

"In the mild Wyoming hills"

4
13/10/2016

Very nice hotel near the heart of a quaint town. Excellent services and amenities. The hotel had a wonderful hot tub and pool (indoors). I liked having the breakfast served in the adjoining cafe and having someone serve you..

"Comfortable, clean room"

4
12/10/2016

Stayed her 3 nights, while visiting Buffalo Bill Museum, and the east entrance to Yellowstone. Convenient location for both. Comfortable bed. Good towels. Great water pressure. Renee (housekeeper) made swan towels in our room. Nice treat. There is a very good restaurant next door. This would have been a five, but we were told by front desk that the hours for breakfast were changed to 7-10 from 6-9. We got to breakfast room at 9:30 and we're told only coffee was available.

"Wonderful"

5
07/10/2016

We stayed for 7 nights while we visited Yellowstone. Our room was great, plenty of space. Very clean and decorated with a lodge feel. We were in room 120 real close to the front office. Worked in the morning for breakfast. The breakfast changed everyday, nice selection. All the staff was great and friendly.

"Vintage Made Modern"

4
06/10/2016

Updated, modern motel with all the amenities. It was great to park right in front of your room to unload. (No fetching luggage carrier, taking elevator and then, returning said carrier.) 2 comfy chairs in room to read, watch TV, or surf the web vs laying on the bed. Good WiFi connection and Breakfast with a restaurant next door with "comfort" food" plus adult beverages. Rooms were clean with newer furnishings. Good location for East entrance of Yosemite. Recommend.

"What a pleasant surprise"

5
06/10/2016

My husband booked this Inn without researching enough to find out it is a motel, not a hotel. When we arrived, we were in shock as we haven't stayed in a motel since 1970. We were also shocked that a motel was charging this much for one night's stay. The friendly front desk lady assured us that they had just been newly renovated and she gave us a corner room. She also said the rate was well below what we would pay for other comparable rooms in the area. The room was dimly lit, but newly furnished and the bathroom had the latest fixtures. It was a good location just outside of Yellowstone. The full breakfast was very good. We did have to share a table with another person. We were pleasantly surprised how nice the place was. The beds were comfortable and we did not hear other guests coming and going.

"Good chooise for us."

4
05/10/2016

After a long day in Yellowstone it was a fine motel too end the day at in a nice town. It's all ground floor and you park outside the door, easy and good after long days... The rooms are pretty much "Best Western standard", maybe a little better, Motel is clean and has everything you possible could need, the staff are helpful. Breakfast was ok but the breakfast area was way too small

"Stay near Yellowstone National Park"

5
03/10/2016

We visited Yellowstone and wanted a place in Cody before heading home. We booked this room after reading the positive reviews and the price was great. This BW is a motel type which is nice for the convenience of being able to park right outside your room. We had some reviews indicating the breakfast room was overcrowded. We did not experience any problems with finding a place to enjoy breakfast. We were traveling in September so the property might not have been as busy at that time of the year. This property also has some pet rooms. If you need a pet room you must book directly with the front desk and cannot book a pet room online. If you don't have a pet you don't need to ask for a pet free room if you book online. I enjoyed being able to have vanilla yogurt with fruit and granola for toppings. A step up from the yogurt cups. They also had ice water available! We made a trip to Buffalo Bill Dam and Reservoir. Interesting site and only a short drive from Cody. Would definitely stay here again.

"Perfect Place for travelers and a short stay"

4
02/10/2016

The BEST WESTERN Sunset Innat 1601 8th Street, Cody, WY 82414-4134 provides you everything you need on a short stay. Clean and large rooms, friendly and supportive staff and it is perfect located to have a walk to the surrounding area

"Older Hotel but OK for the Money"

3
01/10/2016

My wife & I stayed two nights here. This is an older hotel so it doesn't have some of the amenities that newer hotels have. One advantage that this had was that all the rooms are on the ground floor and you park right outside of your room door. So no lugging your luggage through the lobby an up the elevator. There are several out buildings from the main building, plus indoor pool & laundry room. A decent hotel for the money if you don't need fancy. Typical hotel breakfast, note the breakfast area is not very large so seating can be limited.

"Perfect stay for us"

5
30/09/2016

Loved the motor court layout, we parked right in front of our room. Pools and hot tub were great for wearing the kids out and the room was spacious and clean. Property was well maintained with laundry and a playground on site. The front desk staff was helpful and friendly. We would definitely stay again if we were in Cody.

"Great experience"

4
29/09/2016

We loved this hotel ... it was like stepping back in time, only updated. The buildings are spread out over large grounds that are very pretty and well maintained. Our room was very large and well laid out, clean and updated. The indoor and outdoor pools were nice as well as the large hot tub. My only complaint was the size of the breakfast room. It should be larger for that size of hotel. A very nice restaurant is next door where they offer a discount for breakfast.

"Limited number of pet friendly rooms"

1
28/09/2016

The hotel has limited number of pet friendly rooms. Used third party to book a room in this hotel. When our family arrived with a cat in the car at check-in, we were surprised that there actually was no pet friendly room for us. The staff told us that we also should have called them after booking online to make sure there was really a pet friendly room left. So after 5 hours of driving we had to spend one hour waiting for the hotel manager to talk to our third part booking company about canceling our booking and refund our money. They found a room for us after an hour of phone calls from the booking company to the hotel management, but the cat was not happy in the car so we decided to book another hotel while we waited and thanked them for finding accommodations for us and the cat after an hour of problems. So if you travel with your pet and book a room at this hotel call them ahead to make sure they really will have a room for you, otherwise you might find the worst western sunset as you scramble to find another hotel for you and your pet.

"Nice hotel"

5
27/09/2016

Room was a little dated, but clean and spacious. Liked having the two separate sink areas. Convenient to attractions. Breakfast was usual continental breakfast but good. Staff was very helpful and friendly.

"Good position "

4
25/09/2016

This motel is at the end of the Main Street in Cody and the outstanding Bill Cody Museum of the West is within easy walking distance (as is the Main Street). It is a single storey building. Whilst the room was small, it was perfectly adequate with comfortable beds. Outside pool was heated and there was also an indoor pool and very large jacuzzi. Breakfast was good but dining area inadequate for numbers of guests. Suggest avoiding 8.30 am - 9.30 am. Outside eating area in process of completion - which would be fine in the summer! This is maybe a short sighted solution.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for staying with us and the review of our hotel. We are happy to hear that you enjoyed your stay with us. Our breakfast area can become quite busy during the morning and we are working on ways to help accommodate more guests at one time. The pergola that we are building will be a great spot for breakfast as well as for our guests to relax at in the afternoon. We hope to see you again one day and get your thoughts regarding it when it is finished.

"Delightfully Surprised! Service and Nice Amenities!"

5
25/09/2016

OK, so when you arrive, you think: Old School style drive up to the door motel; not gonna be updated or modernized. Surprise! This property might have the old footprint of a "motor court", but it has totally been renovated. Nice linens, electronics, a CLEAN place to do guest laundry and amazing Jamaican housekeeping staff. So friendly and willing to do anything for you! We thoroughly enjoyed our stay and would book here again. Also, great value.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you so much for your nice review of our property. We are happy to hear that you enjoyed your stay with us. Everyday we receive compliments on how nice our rooms are and how are guests love the easy access to the rooms. We want all of our guests to have a positive experience with us. It is also great to know that you would stay with us in the future. I will be sure to pass your compliments along to our staff. We hope to see you again.

"Nicely situated"

5
25/09/2016

We staid here for a night and it was great. Parked the car right outside the room opened the door and the room was really nice. Check in was swift and the member of staff gave us a map to find the room, swimming pools etc. They were so helpful. Bed was comfy and the room spotless. Breakfast was great and had everything you need for a good start around Yellowstone.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
We are thrilled that you enjoyed your room. I will let our staff know that check in was smooth and friendly. Our breakfast can become quite busy, but we receive great compliments on it and the numerous items that we rotate through daily. We hope to see you again one day. Thank you for the review!

"Quaint Older Motel Renovated to Today's Standards"

4
25/09/2016

Quaint Older Motel Renovated to Today's Standards. Very convenient for visiting the Cody Museum. Being an older design with drive up parking to single story buildings was handy for this trip especially since it was raining and didn't require a long walk in the rain to the parking lot. the rooms are updated very nicely with a good western decore.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for staying with us and the nice review. We are glad that you liked being able to pull up outside of your room. The vast majority of our guests love being able to do this. We work hard as a team to make sure our guests have a positive experience and we are happy we were able to provide this to you. We hope to see you again.

"Yellowstone Visit"

4
25/09/2016

As visitors from the UK wanting to visit Yellowstone we had to choose where to base our trip. I didn't like the look of West Yellowstone ( seemed over commercialised) so chose Cody. This hotel is well managed, clean, modern. Large rooms, pull your vehicle right up outside. Can get busy at breakfast, but if you are not on a budget there is a great breakfast place right next door. Plenty of interesting places to eat in Cody. We did find the ridiculous mini bed pillows annoying, what's wrong with normal size pillows? Travellers should be aware, however, that it is an hours drive ( pretty spectacular) to the east entrance of Yellowstone, AND THEN A FURTHER HOUR to get to the Parks main attractions. Despite this, we still reckon we chose well.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you so much for your nice review of our property. We are happy to hear that you enjoyed your stay with us. It is great to hear that you enjoyed being able to park outside your room. We want all of our guests to have a positive experience with us. I will be sure to pass your compliments along to our staff. Yellowstone is quite the drive from us, but most travelers love the beautiful scenery and don't mind the commute as well. We hope to see you again.

"Nice place"

4
22/09/2016

Nice clean hotel near Yellowstone. The hotel has an outside entrance and we had a great time. Friendly staff. Arrived late but would have used the outdoor pool if the rain did not start. The breakfast was included.

"A good choice"

4
22/09/2016

The bed was comfortable, the breakfast more than adequate, and the the motel was well located. It was very convenient being able to park the car immediately in front of the room. I went to the front desk to ask for an extra hand towel and was given two. There was limited seating in the breakfast area, however, on a nice day, there was seating outside.

"Slept well!"

5
19/09/2016

This hotel has 120 rooms and was booked full when I was there. Checking in was efficient and the clerk took the time to answer my questions, mark on a map where my room was, and explain parking and breakfast. My room was clean, quiet, and comfortable. Breakfast items were replenished constantly. I was impressed with how well this large property is maintained and managed.

"We loved it here"

5
19/09/2016

Sandy checked us in and could answer all our questions about the area and had ideas that we did not even think about. She was so friendly. Our room was very clean and well located. We liked that way this facility was laid out with several separate buildings that were surrounded by lawns and with convent parking. The laundry was large and convent. Great breakfast. Would definitely stay here again.

"Cody Wy"

5
17/09/2016

The staff was friendly and courteous, and quite helpful with finding a restaurant that was open late. The housekeeping staff was also friendly. This hotel was chosen because of its location to Yellowstone National Park (it is an hour outside the park). It was clean, the rooms not as large as some of the other BW hotels we stayed at during this trip

"Super nice!!"

5
17/09/2016

This is such a great property! Love that it is all one story, very spread out but you definitely don't get the typical motel feel. Location was great - walking distance to the museum. I can't say enough good things about the housekeeping staff. The room was super clean and fresh and even had towel animals great us each day. Also, they have tile floors. LOVE that feature! Will certainly be back!

"Don't judge a book by the cover! Nice motel."

3
15/09/2016

Compare hotels and motels before you make a stop in Cody. There are hotels/motels in Cody that are overpriced and since it is so close to Yellowstone they can get people to pay the price. There are two Best Western Hotels in Cody. This was a motel and set up with the typical one story buildings that are not connected. The other Best Western is a newer hotel. Most of the rooms have been remodeled and on the smaller size. However, there are new fixtures and the while the bedroom was small the new fixtures were a nice touch. The parking is very limited and needs to be improved. Get there early if you can as it can be tough to park near your room. Cars were parked both ways and made it seem like you were driving through a labyrinth. The breakfast was very nice and a nice selection of breakfast items However, there is very limited space and it was very crowded and this was at 8:00 a.m. Very comfortable beds and free Wi-Fi.

"Very nice hotel"

4
13/09/2016

Stayed at this motel August 26-28 while visiting Cody, WY, Picked this motel because it is within walking distance of the Buffalo Bill Museum. This is a motel, not a hotel where one drives their vehicle up to their room. The majority of the rooms have been remodeled with the exception of the curtains. The curtains in my room were literally falling apart and was told by maintenance that they would soon be replaced. The rooms are very comfy with queen/king size beds. Even with all the rooms being occupied, the noise level was at a minimum. Numerous visitors from all over stayed at this motel due to its close proximity to Yellowstone and other places to visit. The Cody Rodeo is just down the street from this motel and definitely would recommend a nightly visit to this rodeo. The only drawback I had with this motel was the breakfast situation -- there was no room to even sit down. I suggested turning the living room part into an extended breakfast area as hardly no one sits there. I was told the owner was building a gazebo for people to go outside to sit at and carry their breakfast out there. I even had one of the front desk personnel tell me to carry my food back to my room to eat. Even though it was advertised they would offer waffles, this was not the case. Instead, they had stale cinnamon toast that was very hard to chew. At one time there was a package labeled eggs and bacon and it was a tortilla with eggs/bacon inside. Also at the motel is a laundry room where one can wash/\\dry their clothes. Cost is very minimal about .75 to wash and $1.00 to dry. The motel also offers a hot tub and indoor/outdoor pool. Within walking distance is the Buffalo Bill Museum. There is a trolley ride of Cody where the company will pick you up at the front entrance of the motel to give you an hour's ride and history lesson on Cody. About a mile down the road is a Wal-Mart. If you would like a river float ride, almost next door to Wal-Mart is a river float company that offers a scenic ride down the river -- a must do.

"Decent sized room, overcrowded breakfast area"

4
12/09/2016

The Best Western Sunset Inn was a great place to stay on the night before heading into Yellowstone. We were directed to the Rodeo which we were able to get to after check-in. The pool is great and centrally located. Our room slept 5 which was fantastic since we usually need to find a suite or two rooms which gets to be very expensive. The only drawback was breakfast. Although there was the standard fare, they need to rethink the location of the food and add more tables for people to sit. So many people got fed up with waiting for a table and ended up bringing their food back to their room. Other than breakfast, a good stay.

"Thanks Best Western"

4
12/09/2016

Pulled into town and all the places had no Vacancy. Good thing we had a reservation. Wait our reservation was for the next day. Oh no......they cancelled our wrong booking and gave us a room! You guys rock. Doesn't look like much from the street but the place has been upgraded and well maintained. We enjoyed the pool and spa. The front desk was very pleasant accommodating . Lovely stay.

"Good place to stay in Cody"

5
11/09/2016

Cody hotels are overpriced, so I decided on this one because it was a little cheaper, still overpriced. The rooms were very nice. Good amount of rooms. Beds comfortable. Very clean. Large bathroom counter. They do have a breakfast, but they need more seating area. People were having to sit in the lobby to eat. They did bring out probably tables for some of those people. We just took our food to our room. Breakfast area was very crowded. The food choices were pretty good. They do have hot foods that most Best Westerns don't have. I am not sure if this nicer breakfast is just a summer thing or not. It is in a good location, near restaurants and not far from the rodeo. Parking is right in front of your room.

"Great hotel "

4
11/09/2016

after having had a bad hotel in keystone south Dakota this hotel is a Great surprise, clean big room Nice bathroom, firm beds, parking in front of the Room free breakfast so absolute go when you are in Cody Also 200 meters away from the wild west museum

"Vacation"

4
10/09/2016

This is a nice, clean, friendly hotel. The shaped towels on arrival in the room was a novelty. The room was very spacious. The whole complex had a surprising layout. It is very handy for either north east or east entrances to yellowstone.The northeast probably having the most scenic road in the whole 48 states. Would recommend anyone to stay but be aware that the breakfast is a little bland and lets the whole complex down. We went next door and had a cracking breakfast for as little as $20.

"2nd Yellowstone Visit"

4
10/09/2016

We booked our room months in advance, our rate was good. Friendly check-in service. I think the hotel was booked solid that night. The rooms were remodeled since our last visit 2 yrs ago, upgraded hotel signage too. Wi-Fi worked a lot better too. Quiet at night, we slept well. Pool, Laundry facility ... but we didn't use them. Friendly staff when keys returned. Breakfast included is always a nice touch. Not far from Yellowstone's East Entrance.

"Love it!!!"

5
05/09/2016

We stayed here for 3 nights. Helpful, friendly staff, clean rooms, good breakfast. Would stay again. Hotel set up was awesome, you parked right in front of your room. Kids friendly. Cribs and high chairs available.

"Great service"

5
04/09/2016

Third stay in this motel and plan on staying here again next year. The room was very fine and the service was good. Breakfast's were very good with a wide variety to choose from. We were especially appreciative of the motorcycle wash facility.

"Great stay"

5
04/09/2016

This property is wonderful. The staff could not be more friendly and helpful. The property was very well taken care of. You had an indoor and outdoor pool, all very clean. The rooms were very clean, comfortable bed, nice lines and towels. The room had an up to date appearance. The electrical plugs were convenient for charging the phones and computers. The breakfast was tasty and food was served warm and plenty to choose from. The motel was convenient to the airport and museum.

"Cody R&R"

5
04/09/2016

We were well into our USA road trip when we stayed at Cody for two nights. This hotel was lovely for us. We could park right outside the room. Our room was a nice size, indoor and outdoor pool, breakfast was great, we always got a seat and everything was well looked after and clean. We were able to do laundry here in a large laundry room with multiple washers and dryers. A nice restful stay.

"Not sure I would stay there again"

3
04/09/2016

The two clerks that greeted us at the start were not friendly. All other clerks and staff were very friendly. Air conditioner had to be changed out from the beginning. The two queen beds were wore out and were slanted where people had slept on them for so long. It was sleeping on a slant.

"Motorcycle trip"

4
01/09/2016

I love this kind of set up for a motorcycle trip! Park the bikes right in front of the room, no stairs and they even have a bike wash and supply rags and soap etc! AC, bathrooms were really nice, 2 sinks one in bathroom with shower & 1 outside of bathroom with coffee pot. Outdoor pool and indoor pool/hot tub, laundry & free breakfast. My only complaint was no lotion so i bought some then on day 2 the housekeeper left lotion...so I think it was just missed. It's not too far too walk to town either. We will stay again if we come through!

"Beautiful Hotel"

5
01/09/2016

Multiple buildings with Indoor and outdoor pool, playground and laundry room. Grounds very clean and taken care of.Room clean and 2 areas to get ready in morning. Quiet. Dairy Queen next door and restaurant next door you can use voucher for breakfast discount. Didn't try complimentary breakfast due to early rising to sightsee. Front desk very helpful with local attractions and directions. Best Western rewards are adding up.

"Nice motel in busy Cody"

4
31/08/2016

We stayed here two nights which was the end of the bike rally in Sturgis, S. D. This Best Western was full of bikers who were delightful to visit with. Rooms were good and location downtown was excellent. We were in the back of the open court which was quiet. Children enjoyed the outdoor pool; generally the motel was full of happy people. Front desk staff were great. A good stay for visiting the Buffalo Bill Museum.

"Cody BW"

5
30/08/2016

Sunrise is a Great Hotel in Cody and very well located close to the outstanding Cody Museum as well as all the attractions Cody has to offer. great Staff and outstanding house keeping crew. Would not hesitate to stay here again and recommend it to anyone looking for a great hotel.

"A pleasant day"

3
29/08/2016

We were on a three week trip of WY.we stopped in this hotel on July 4th.We were greated by a wonderful local small town parade which we enjoyed very much.The hotel was fine. The breakfast room is too small for the amunt of people there that day so we had to take our food back to our room. Not a Problem. The rooms could use some updating bu were adequate for us. The pool was clean and inviting.The restaurant next door that seems to be connected in some way was fine for dinner.We stayed only one night as Yellowstone was beckoning . But it was a nice stay.

"Bike trip"

5
29/08/2016

Great Hotel. Clean updated and well run. The property is immaculate. The housecleaning staff did a fabulous job and the breakfast staff took good care of us. Front desk staff answered all are questions and requests. This is a great place to stay when traveling in and around Cody. we will stay here again.

"Good value"

4
27/08/2016

We stayed here on our way to Yellowstone national park. Great location and we liked the layout of the hotel: all one level, kind of courtyard style. Breakfast was good, they had burritos you could just take with you if you were in a hurry. Tasted good too. Decent hotel, would stay again if in Cody.

"Decent motel"

4
26/08/2016

Stayed at this motel for a night. Made the mistake of going to the larger, more modern BW down the street. Didn't realize there were two in town, literally two blocks from each other. The BW Sunset Inn is a single story, multi-building motel with all street access. As it looked from my vantage point at least. The rooms all appeared to have adequate parking, and all off-street. Didn't use the pool or other facilities as we were tired, but they do have both indoor and outdoor pools, hot tub, laundry, fitness, etc. We were in the "back" building and were pleased how quiet it was. Room was adequate, however we laughed at the "leprechaun toilet" as it was very "squat" And short. Probably TMI, but funny none-the-less. Breakfast was semi-full with more than continental, but not quite all the fixings. The breakfast room was very crowded when I went in, but I was able to find plenty to eat. Price for the room and everything was reasonable given the time of year. I would probably stay again even with the inconvenience of having to go out into the rain to access any of the facilities.

"Cody Experience"

4
25/08/2016

I have shied away from BW properties as I felt they had dropped down in what they had to offer. This experience in Cody, WY. proved me wrong and I need to look more closely to them in the future. When I have stayed at BW in the past, if it wasn't a Plus or better I would pass - this was the exception. They were in the process of upgrading their property and I am sure they will be at least a Plus. They seemed really glad I was staying with them and very helpful in offering advise and travel hints.

"Way vacation "

4
23/08/2016

The hotel was located at the end of town, but well within walking distance to restaurants and a beautiful park. The room was a little dated but worth the price for what we paid . There were a few mosquitos in the room at night. The grounds were well maintained and the pool looked nice. The breakfast offered a lot of choices and luckily had breakfast burritos to take with you, the sitting area was very small and crowded . I would stay here again.

"Spend Sunset Here"

4
22/08/2016

The Sunset inn in Cody is the perfect place to stop if you are on your way to Yellowstone or just hanging out in Cody. It is a typical Motor Inn (one story with rooms that open up to the parking lot). The rooms were fairly large and the bed was comfortable. If you have a room at the front of the hotel (as we did) there is some occasional noise from the street. The continental breakfast had many items to choose from and coffee was very good.

"Surprisingly Wonderful"

5
22/08/2016

Staff are tops. Great recommendations. The breakfast burritos are a hit. The pool and jacuzzi were very nice. While the hotel may have been built in the 60's, it is impeccably maintained. Our stay was brief but very satisfying.

"This is what I imagined a motor lodge was..."

5
20/08/2016

Stayed here as part of cross country trip. This is a gem. Room 228, seemed recently renovated, spacious and had really useful space for family travel. Two sinks, one in bathroom, one out, good space for luggage. They were packed with travelers and with bikers going to Sturgis, but staff was friendly, helpful and gave good local food recommendations. Stopped here on they way to Yellowstone, glad we did. Kids loved the indoor and outdoor pools.

"very nice"

4
20/08/2016

Nice little motel in the American West where the car is parked in front of the door. Clean room with bathroom. A bit small for 2 adults and 2 teenagers with suitcases. Breakfast OK. The dining room is small. Possibility of breakfast in room or is s beautiful outside on tables in the lawn. Outdoor pool. Relatively high prices (period of July 4 with big event of rodeo). Very friendly.

"A great spot to stay!"

4
15/08/2016

We stayed for 2 nights whilst we were in Cody. We were pleasantly surprised by the rooms. We had 2 rooms next to each other and they were both huge and well equipped with Dvd player too which was handy. Really clean and renovated. The staff were really helpful and friendly at check in and gave us lots of local info. It's well placed to visit all that Cody has to offer. The only reason we have it 4 rather than 5 stars is down to the breakfast area. Although the breakfast ( free, included with room!) was lovely, the area to eat it in was tiny and got very crowded with some guests eating in the lobby too. I would recommend any friends to stay here and would defiantly stay here if we were in the area again.

"Close to Yellowstone"

3
15/08/2016

This hotel was okay. We decided to check in a day early which they were helpful since we had to change rooms for the 2nd night. It is an old hotel but seems to have been updated some. Price was a little expensive but then this is a tourist town in the summer.

"From Yellowstone"

4
14/08/2016

Looks older from outside, but updated and beautiful! We had a nice stay in Cody after a long day at Yellowstone. We were pleasantly surprised by the updated room and beautiful indoor lighted pool! In the morning we had an amazing breakfast with French toast sticks and BACON!! My 5 and 7 year old daughters were happy! We had a small issue with Trip Advisor/the payment to the hotel, but they contacted Trip Advisor directly and corrected it without issue.

"Very nice accomadations"

5
13/08/2016

We stayed for 3 nights so had a good "feel" for the hotel. The room was very nice. The breakfast bar had a variety of items to choose from and there were different items each day. It was close to the downtown area so it was not far to drive to what we wanted to do. They had an indoor and outdoor pool, plus a hottub. I also used their laundry room to wash some clothes and it had several washers and dryers to use.

"Visit to Yellowstone"

5
13/08/2016

We had stay here everytime we visit Cody and have not been disappointed. The last visit was 10 years ago and it was everything that I remember. Clean spacious rooms, breakfast, pools both indoor and outdoor, laundry facilities. I like the fact that there is a sink in the bathroom and one outside the bathroom. Makes for a family getting ready easy. Would recommend this hotel for anyone traveling to the Cody area. The desk staff was very helpful regarding resturants and things to do in the area. The ladies working the breakfast area kept the food stocked and were also very polite. Keep up the great job!

"Best Value of a 14 day West Trip"

4
13/08/2016

Don't overlook this gem due to the exterior and older design. The rooms are clean, modern and recently updated. Easily the best value of an entire two week tour of the west. Rooms had mini fridge, modern showers, separate sink area and WIFI. Guest laundry and nice pool area with guest towels. Through free breakfast on top of that. Easy walk to all of the eateries in town and museums, Dairy Queen 100' away for the evening snack.

"Great amenities for a reasonable price!"

5
13/08/2016

I don't usually write reviews, but I was impressed with this motel. It was reasonably priced for the rodeo season in Cody. The beds were comfortable. It was clean. There is a hot tub, and two pools (one indoor and one outdoor). We had a microwave and small fridge in our room, too. There is a lot to choose from on the complimentary breakfast. Plus there is a decent fitness center and a playground! We will definitely visit again!

"Clean, updated motor inn"

4
12/08/2016

This is an older style drive up motor inn, but rooms have been completely updated and are clean and comfortable. Nice indoor and outdoor pools and hot tub. Breakfast buffet was fine with both hot and cold choices. Close to lots of activities.

"Great Place"

5
11/08/2016

This place was a delight after the disappointing accommodations in jackson Hole. Rooms were spotless, bright, comfortable with everything you might need. Staff was very helpful. Breakfast was included and while not gourmet, was enough for anyone...Would recommend this place and will stay here again when in Cody.

"A great location for Yellowstone"

5
11/08/2016

A great place to stay. Very clean and a great breakfast. Friendly staff.Does not have a modern look. If your into that stay else where. Very plain and simple but very roomy. Fridge and microwave in room and lots of storage.

"Nicest people at desk ever"

5
10/08/2016

I loved this motel. It is really a motor inn which was perfect, easy access, park right outside the door and no stairs! Every single person we interacted with at this location were the nicest people ever. They were professional, friendly, cheerful and helpful. It is exactly what you are looking for when you are on vacation. The room was nice, not spectacular but you are in Cody! Great location and so convenient to the entrance of Yellowstone. Lots of little conveniences like being able to purchase our Rodeo tickets right at the desk so we didn't have to deal with that at the gate; refrigerator and microwave. They had a pool which we didn't use or even go look at. Some of the rooms looked like they had little patios with table and chairs outside. We thoroughly enjoyed the breakfast. Limited menu of course but all that you need. They had eggs, sausage, awesome biscuits and gravy, coffee and juice and some pastries, oatmeal cereal etc. I would stay here again in a heartbeat!

"Great room and pool, terrible breakfast"

3
07/08/2016

The room was updated and huge with a big TV and good AC. Parking is easy right out front. Biggest problem was the loud biker gangs riding past the room at all hours of the night. Kids liked the pool. Real problem was breakfast which is in a tiny space and basically a total joke. We tried to get food and stood behind somebody until they left so we could sit down, but the food was awful and we ended up going elsewhere.

"Ok hotel"

4
07/08/2016

Average plus hotel. Not much to choose from in Cody, but close to the East entrance of Yellowstone, and good value for the money. Recently remodeled. Quite adequate. Clean & friendly. Good stop for a night or two, and reasonably priced, especially considering that hotels in Yellowstone book almost a year in advance and are pricey, plus they are not remodeled nor updated. Good alternative to lodging inside the park.

"Complete remodel."

5
04/08/2016

Large property with both indoor and outdoor swimming pools. Nicely kept landscaping. Rooms were great. Tile just inside the door, fridge and microwave that were concealed, nice sized bath with granite and a dressing area with a large counter and cubbies to put your things away in. Felt fresh and new. We were in room 151. Convenient location to the lobby where hot and cold items for breakfast are served. Great coffee, too. The staff did a good job as it was sold out and very busy.

"Dirty room"

2
02/08/2016

We spent 4 night here, in that time the tile floor was never cleaned (we ended up using a wash cloth to clean the bathroom floor), the carpet between the two beds was filthy and the room smelled like cat urine. when I spoke with the night clerk he didn't act surprised, nor did he indicated that he would pass my concerns to management. I will not return.

"Clean,Cozy but a Bit Loud"

3
01/08/2016

I really wanted to like this hotel. After six hours behind the wheel, the friendly face and cheerful welcome was just the right way to start my stay. Unfortunately, I missed the fact that all the rooms have external doors, facing out into the parking lot. Since I was traveling alone on a business trip, this made for a less than restful night. listening to cars pulling in and out. The room is clean, clean, clean. Upholstered chairs and round table with coffee maker with selection of Seattle's Best Coffee. Great TV with more channels than you could imagine. Ironing board, steam iron and full length mirror shows that the management cares. Tight bathroom with even smaller shower/tub.

"stop over"

4
01/08/2016

Was there 27 July . Great people when we checked in . Had places to was the motorcycles . Break fast was great, Just came off the Bearthooth. Heading to Buffalo Wy . Rooms were very clean. Checkout was a breeze.

"Enjoyed BW stay in Cody"

5
31/07/2016

Reasonable price and a clean comfortable room. Location is a bit away from the attractions but also away from the noise and bustle of downtown. We enjoyed the quiet area and the great staff. So friendly and eager to please.

"Not bad"

4
29/07/2016

Stayed here a week ago, very convenient to the museum. Close to town, friendly staff, decent breakfast. Rooms seemed a little small but the location was worth it. We walked to walmart from there, quite the walk. Cool lil town and they do an old western shootout everyday of summer in town.

"great hotel"

5
28/07/2016

For the area the price was great. It seems to have more of a motel feel to it from the outside, but inside it's very nicely decorated and more upscale. The breakfast was very nice complete with breakfast burritos, yogurt, etc.

"Clean and comfortable "

5
24/07/2016

Clean room, comfortable beds, easily accessible, decent breakfast, good price. What more can you ask for? They want more characters but there's nothing else to say. If you're looking for a good place to stay in Cody Wyoming this is a good place.

"Excellent customer service"

4
24/07/2016

This is an older, single story, park in front of your room type hotel. Rooms were your basic two queen beds with a small desk and chair, plus fridge and tv. Everything was clean, quiet, and comfortable. We had traveled a long way the day before and ended up sleeping in longer than most everyone else at the hotel. Housekeeping was busy cleaning all the rooms when we got up and all the employees greeted us with smiles on their faces. Breakfast is served off of the lobby and has your basic continental breakfast with a few hot items. Two ladies were in charge of cleaning the room and keeping food stocked, and they did an excellent job. One of my kids spilled a completely full 12oz cup of juice all over the place. The attendant cleaned it up very quickly, while thanking me for my help and assuring me it wasn't necessary. I would absolutely stay here again.

"Very friendly and helpful staff"

5
22/07/2016

The hotel staff were helpful with a communication problem we had back home and went out of their way to help us. They recommended things for us to do while in Cody. Rodeo was great there. Room was clean and breakfast was delicious.

"Great hotel."

4
22/07/2016

We decided to leave a day early on our way to Yellowstone and couldn't get an extra night at the hotel I had already booked. After looking on TripAdvisor for other hotels in the area I booked a room at the BW. We were pleasantly surprised! On-line I was skeptical but hotel was better than photos shown, the rooms were newly renovated, large and great. They had an outdoor pool as well as an indoor pool which was great. It is right down the street from the Buffalo Bill Center of the West and very easy walk. We would stay again.

"Clean, spacious, and recommended!"

5
22/07/2016

I have stayed at many a hotel over the years. I generally choose budget friendly options but had to exceed my normal limit to stay here. However, our room felt like a small apartment with a patio doors and patio set right outside (room 209 was ours) Very clean and quiet with updated fixtures and flooring and a sink both in and outside of the bathroom. Yes, the breakfast area is crowded but the hotel does set up tables around the lobby to try to compensate since they are limited on space. I would highly recommend this hotel.

"Highly recommend this hotel"

5
22/07/2016

The staff went out of their way to help us with a communication problem we needed back home and they were very friendly. The front desk recommended things for us to do while we were in Cody, and the rooms were clean and breakfast was delicious with a nice variety to choose from.

"Great night!"

5
21/07/2016

I think this is day 15 of our annual cross con try motorcycle ride. So far this hotel is at the top of the list. We enjoyed the convenient location. The room was very comfortable and clean. It was also convenient to park the bike outside the door. The breakfast was the best so far. You can tell the staff work hard. We will stay here again. Travel safe...

"First Trip to Yellowstone"

5
21/07/2016

We picked a Best Western because of past pleasant experience with the chain. It was chosen sight unseen with no prior knowledge of the area. We were more than pleased with our choice as it was central to everything, the facilities were exceptional and the staff couldn't have been more accommodating. If we pass that way again, we'd stay again.

"Great stay for family on an adventure!"

5
20/07/2016

Family of 4 stayed here 4 nights on a 9 night road trip... Hotel easy to find and was close to everything in town! A 1 hour drive to Yellowstone. Room was spacious and comfortable for us - small bathroom, but there was an extra sink / mirror area that helped tons when all 4 of us needed to get ready to leave / for bed. Also, a large built in bench in room helped with all the luggage / clothing storage. Breakfast daily was so good, variety of options, changed daily. Saved us a lot of money not having to go out for breakfast 4 days. Fridge and microwave came in handy too! On site laundry room was reasonably priced, centrally located on the hotel 'campus' and was super clean! This was so helpful for us in packing less and taking a little time to do a couple loads to get us back home in clean clothes! Indoor pool & hot tub was really nice, a little small, but clean and nice! Kids really enjoyed it. All staff we encountered were happy, helpful and prompt. Always smiling! Everything was absolutely wonderful here. Loved our stay!!

"Great stop on way to Yellowstone"

4
20/07/2016

Inn has comfortably renovated rooms...it was clean, quiet and comfortable. Breakfast was typical of this chain but a welcome bite to eat before leaving town. Easy walk to Dairy Queen for a late night dessert. Staff very helpful and friendly...answered questions and sold us tickets to rodeo that evening. Would definitely stay again.

"Should have stayed another night."

4
20/07/2016

Booked the room on the road the day before with the TripAdviosor app, it was very simple. When we arrived all the "paperwork" was ready and waiting. The front desk staff was cheerful and helpful. The room was better than expected, large, clean with a western motiff. The mattress on the bed great, both my wife and I liked it and that is hard to do. We didn't have any problems with the wifi as others have said. The complementry breakfast had the fruit and yogurt my wife wanted and the biscuits and gravy that I perfer. All in all I wished we stayed another night.

"Fun in Cody"

5
19/07/2016

The hotel staff goes above and beyond to help the guests. The breakfast staff eager to help and kept everything stocked. Location was convenient to Yellowstone National Park. Also the places around Cody were easy to get to.

"Should've camped instead..."

2
18/07/2016

This is a motel not a hotel. The entry is not through a hallway, thus a motel. It looks newly renovated so The inside is okay enough but I am not impressed especially for the price. The fitness center is very subpar. The room also has a bit of an odd smell. I usually love Best Westerns for the cleanness and friendly staff- which this had but with a motel feel. I am sad I booked here instead of camping this night.

"They could do better!!"

3
18/07/2016

WiFi was an extremely frustrating issue that was corrected by your IT finally performing a full reboot after 3-1/2 hours of looking elsewhere for an answer. Door keys become an issue as they also needed Bridget to correct after having them rekeyed 2 times and Chris having to meet us with the pass key which also did not function until Bridget "blew the dust out of unit". Breakfast was inadequate both in food quantity and space for people to sit.

"Just OK and Overpriced"

3
16/07/2016

A typical Best Western hotel. Old, in need of remodeling, loud and ineffective wall-mount air conditioners, (some) nice staff, barely passable breakfast, etc. and they charge $165 a night. Not our favorite stop on this trip. Granted, it's Cody in the summer, but they really need to update the facilities.

"Lovely quiet spot"

4
15/07/2016

We stayed here two nights and the room was extremely comfortable and quiet. The arrangement of the towel into a dog , complete with sunglasses,was a nice surprise. Our room rate covered a breakfast but the room was so cramped and crowded that we declined this. I think they need to make other arrangements or not bother. To show how quiet the spot was, when we left our room one morning there were deer outside. A lovely surprise.

"Cross country motorcycle ride"

5
14/07/2016

We traveled cross country with our friends by motorcycle. We made our reservations way in advanced. They were ready for us and the rooms were great! Very clean great laundry area. Fantastic continetal breakfast. Love the soap and shampoo container in the shower. Very convenient. Easy in and out with motorcycles. Place. To return when traveling through cody

"It is shortly to great..."

4
14/07/2016

Well-kept hotel, nice and clean. Enjoy a privileged location next to the exit direction of the Cody Yellowstone Park. Staff were helpful and kind. Offer breakfast a bit poor. Unfortunately during my stay the outdoor pool was unusable, but I honestly, do not know how many will use it. Good positioning of the various building with rooms. Really recommended.

"Perfect family reunion spot!"

5
14/07/2016

Fourteen of my family members met for three days over the 4th of July, and we couldn't have chosen a better place than the Sunset. Some of the family brought their dogs, and the "dog rooms" were of course an extra charge and separated from the rest- large with tile floors. All the rooms are a little outdated but clean and well organized. The breakfast was very nice, the staff wonderfully friendly and helpful. The very best thing for us was that there was a large grassy area with picnic tables where the dogs could play and we could meet. If we didn't know where someone was, we all knew to meet at the tables! It made a big difference to our family get-together for us to have a place to congregate. I loved parking right outside the room. The motel is very well located, and we walked to the Museum and downtown. The Inn was not fancy, but for the price was an excellent choice for us! Did I mention the great pools and hot tub?

"Best Western Sunset Inn, Cody, Wyoming"

5
13/07/2016

This was the best hotel room we had on our trip in June. The room was pleasant, comfortable, clean, well equipped and quiet. The bed was very comfortable and I had the best nights sleep of our trip here. The electrical outlets were plentiful, a nice surprise compared to many hotels. The television was a good size and worked well and the internet service provided by the hotel was easy to use and quick. I thoroughly enjoyed my stay here and would recommend it highly to others. The complimentary breakfast was good but the flow of the dining are was not easy for a number of people.

"Lovely Stay"

5
11/07/2016

This was our third time to Cody, Wy. and the Best Western. It was the first time in a two bedroom suite. We were delighted that the suite had two bathrooms. Two thumbs up for the designer. The beds were comfy and the fridge nice for storing cokes. Breakfast was standard but adequate. We like the area restaurants and having a Walmart close by for restocking for our long trips. There are two pools and a hot tub. The grounds are lovely and a playground for the little ones. I would recommend this hotel for a family. Cody is a lovely town with lots of adventures.

"Out Dated but Very Clean"

4
10/07/2016

The Best Western rooms were a little outdated but they were big and had plenty of space. Our room had a nice tv, microwave, and comfortable beds. The inside and outside pools were very nice and the hot tub too. The hotel offers a free continental breakfast. This an area that they can improve. The breakfast was decent but the area was way to small for the number of guests they had. It was crowded and hard to get a plate. They also need to update their appearance. The hotel is probably .25 mile from the Buffalo Bill Museum. Overall, I would stay there again.

"Amazing stay!"

5
08/07/2016

We stayed here July 3&4. The room setup was incredible!!! We found the housekeeping staff to be so friendly & cleans the rooms spotless. Even something to give an extra smile. I will post a photo. The breakfast was great! Breakfast area needs to be larger. Will definitely recommend to friends traveling out there! Janet Adams

"Pretty decent place"

4
08/07/2016

Overall good clean rooms, helpful staff, and decently priced compared to others. I would recommend to others if they are coming to Cody. Breakfast could be better but it wasnt too shabby. Most places where twice as much when we checked and we felt we got a good bang for our buck

"Surprised at Nice Room"

5
06/07/2016

Checking in, I thought oh an old motel room.To my delight, the room was like a brand new room and totally refurbished. I loved parking in front of the room. East to load and unload. The restaurant next door...poor food.

"Good family value"

5
05/07/2016

For $153 the grandkids and I got the usual kind of 2-queen room with good beds and everything neat and functional. But there is also a great pool with a hot tub and showers and a roomy, thoughtfully furnished laundry room with a big sorting table and cleverly designed carts. They really thought about what a family needs and wants. No meat offerings at breakfast - my only gripe, because it was a nice experience overall.

"Very old"

2
05/07/2016

The room was very small and crowded. The bathroom was way too tiny. The bathtub was half the size of a normal one. All the rooms have an outside door instead of off a hallway. The breakfast area is too small for that size of a motel. The carpet was filthy. When you walked barefoot your feet got filthy.

"Great room for the price"

5
05/07/2016

In any resort town, the hotels/motels can charge an arm and a leg and sometimes for the most nominal of rooms. This place has a number of room choices and at great value and they have a very passable breakfast.

"Good location"

3
04/07/2016

Perfect for our family on our way through to Yellowstone. The only concern was the breakfast buffet was subpar and crowded, coffee was lukewarm. The Rooms are clean and great front desk staff! Close to the museum and other stores and attractions.

"Comfortable, Friendly Motel in Cody"

4
02/07/2016

Sunset Inn has been in Cody for a long time, but it's extremely clean and tidy. Our room was enormous and everything worked as it should. Very quiet. And close to the Buffalo Bill Museum. At breakfast, it was crowded with families enjoying themselves. A nice clientele of travelers to Cody.

"Excellent "

5
29/06/2016

After a long drive we were pleasantly surprised by a very nice room, great pool, wonderful staff, and guest laundry services. Wonderful place! And to top it off a cute little elephant made of wash cloths awaiting our arrival. Highly recommended

"Great place to stay in Cody"

5
29/06/2016

Super location and within walking distance to the Buffalo Bill Museum complex. Refreshing pool and great breakfast in the morning. Quiet place, with clean rooms, convenient laundry facilities and comfortable beds. We mostly stay in Best Westerns when we're on our summer road trips, and this was a good one!

"cody"

5
29/06/2016

this is the best hotel we stayed at on our 14 day trip cross country. The rooms were fantastic!! We felt we could vacation here for 2 weeks and afford it and enjoy it. The pools (2) and hot tub were perfect!! Would recommend this hotel to anyone traveling. Thank you

"Outstanding Staff & Hotel"

5
29/06/2016

The property is wonderful, with very clean rooms along with a large laundry room on site. Rooms are very large, and the breakfasts offered great variety. We really enjoyed the breakfast tortillas with eggs, bacon, and cheese. Staff worked with me on moving up my reservation a day early with only a few hours of notice. The price remained the same. Would definitely stay here again if traveling in the area down the road.

"Excellent choice for a stay in Cody Wy"

5
28/06/2016

Excellent stay. Rooms are clean and spacious. Bathrooms are recently remodeled and spacious. Quiet stay without the usual noise of surrounding neighbors. Provided many options for breakfast, hot and cold items available.

"Nice, comfortable motel"

4
27/06/2016

This was a very nice, comfortable motel within walking distance of the excellent Buffalo Bill museum. Very good accommodations and one of the cleanest rooms we have ever stayed in. Kudos to the cleaning staff for an excellent job! The motel has a complimentary breakfast, but they also offer a discounted breakfast at the very nice restaurant next door, also named the Sunset.

"Average hotel. Good Location"

4
25/06/2016

Large, old style motel on the main route to Yellowstone NP. Rooms were average size and modestly clean. The breakfast buffet was varied and good. Adjacent to the Buffalo Bill Museum and numerous restaurants.

"High cost low aminities"

2
25/06/2016

Our room was very small. Bath tub was half sized. Outside light shined into bathroom all night long. Just not the quality of a Best Western we are use to. Easy check in and out. Friendly staff. Coffee maker broke and so no coffee for breakfast. The omelet at breakfast was like a rubber omelet. Lower quality for a higher price. We were on a 3 week road trip staying in Best Westerns and this one just did not match up to BW standards.

"Wyoming trip - June 16, 2016"

5
24/06/2016

Very clean rooms and comfortable beds - helpful staff - left laundry area open for us after hours - nice breakfast (eggs, bacon, cereal, juice, etc) - small pool - could not find fitness room (small?) - motel with nice grounds- convenient location

"Great location, comfortable stay"

4
24/06/2016

Very close to Yellowstone. Room was spacious and clean. Breakfast was excellent. Good value for the area. Staff was very helpful. Large TV and comfortable bed. Always prefer first floor when traveling.

"Great Stay"

5
24/06/2016

Wonderful stay at Best Western Cody WY. A tad pricey, but was the last room available so well worth the cost. Comfortable beds but would like a "less fluffy" pillow. Breakfast was very good with many different choices.

"Cody lodging"

5
22/06/2016

A really nice place that was very clean and a manicured appearance. Staff were very professional and helpful. Great location and breakfast which varied daily. I checked out ratings previously and concur with the high ratings.

"Comfortable, spacious, clean rooms!"

5
21/06/2016

We stayed here after a long day at Yellowstone, it was so nice to have a King size comfortable bed and room to relax in! Parking space was right outside our window so we could keep a eye on our truck. Will recommend this hotel to family and friends.

"Comfort stay"

4
20/06/2016

- Comfort stay after long drive - Located just in front of Yellowstone National Park East Entrance - Close to stores to prepare some food - on my stay, there was road construction in front of hotel. not much bothered

"Spacious Rooms"

4
19/06/2016

We overnighted at the Sunset Inn on a recent Western vacation. We were impressed with the size of the rooms and the quality of the furniture. The breakfast service is inadequate for the # of rooms and # of guests during peak season. At $150 we thought the facility was slightly overpriced; by at least $20. Overall it was a good stay.

"Clean/Neat-convenient to Devils Tower"

4
19/06/2016

Clean/neat motel--convenient to Devils Tower. Only stayed one night in June 2016. Rooms were clean. Staff was cordial and helpful. Breakfast was normal fare--relatively small dining area. If traveling to Devils Tower--would recommend this facility.

"Tiny room, Huge price"

2
19/06/2016

This is a 1960's motel which has been updated in decor but not in size. At half the cost it would be okay, but at $185 rack, $166 discounted it is way over priced. I think the charges are made "because they can". Are you familiar with the term "lipstick on a pig"?

"Very Clean and Well Appointed"

4
16/06/2016

This property was a welcome site after traveling on a road trip for the past few months. The rooms are very large and have two sink areas so the coffee can be brewed outside the bathroom...yay! Large television and plenty of places to lounge in the room. Refrigerator in the room was great for all our beverages and perishables. I was nicely refreshed as we headed to Yellowstone.

"Good stay for a busy vacation stop"

3
13/06/2016

Comparing prices for Cody, I chose the Sunset Inn over the deluxe Best Western across the road. This place was just slightly above average. The outdoor pool was closed, but the indoor pool, hot tub, playground area and laundry facilities were huge pluses. Rooms were nice, beds comfortable, staff was incredibly helpful- which was nice because we had quite a few issues for a 2 night stay. Our lock would not open. After 5 sets of keys (which meant 4 trips to the office from our rooms at the rear of the area after long days driving and hiking), maintainance replaced the locking mechanism and we had no more issues. Our 2nd room had a nasty wad of hair left in the bathroom from the previous stay. They did discount the room - for that 1st night only. The included breakfast was sufficient, but so crowded it was almost not worth attempting. The room is too small with no where near enough seating for the amount of people attempting to eat at one time. You could barely move without bumping into someone. I would stay there again because they were helpful in dealing with the issues we encountered.

"Love it!!"

5
11/06/2016

This is a great place. I wish I could pick it up and move it to our next 2 stops. The pool and hot tub were great. The beds were great. Very comfortable. Patios out of the back doors for each room. Bathroom and room were clean. Breakfast was great. It was super busy because of a tour bus there, but we never noticed and they were well prepared for breakfast for everyone. Great personnel too.

"Great choice "

5
10/06/2016

Very nice hotel. Don't be turned off by the drive up rooms. Big rooms. Comfy beds. Great showers. Convenient to everything. We stayed in room 209. Very helpful front desk. Bought rodeo tickets from them. They were helpful with everything. Our room had a patio off the back.

"Impressed"

4
09/06/2016

When driving by you would probably not stop but you will be pleasantly surprised if you do. The hotel is updated and very clean. There is an indoor pool, a stainless steel hot tub, a work out room, a restaurant next door, a large laundry room, and lots of grass. Rooms are well furnished with sinks separate from the bathroom. A comfortable place to stay going to or coming from Yellowstone.

"Fantastic place to stay - don't let the outside fool you"

5
06/06/2016

From the parking lot, this looks like a well kept but basic old-style motel. Several long, single story buildings of drive-up rooms like you'd picture from a 50's road trip. But step inside and it's a modern, very well maintained facility, appears recently remodeled. The room was spacious, clean, and comfortable. A great feature is a 3-part bathroom - There's a sink outside the door, go through the door to another sink, and through another door to the stool and shower. So 2-3 people could all be getting ready or using the bathroom at once in privacy. Also, while some have the sink outside the main bathroom, if you are up earlier or later than others that still doesn't work - this has one you can go into separately and not bother anyone. Plus, as examples of how it's maintained - there were two people doing yard work, another sweeping and vacuuming the parking lot, and FIVE cleaning the workout and pool area - VERY thoroughly. Last couple cool things, parking stalls are extra wide, so even if a slob parks next to you, there's 6-8 feet between you and he won't ding up your car when he unloads. And, while most motels provide a single, miniature washer and dryer, this one has six full size washers, and eight dryers. Outstanding facility, and top on my list to stay at next time I'm in town. Oh, and while it cost a little more than a lot of best westerns, it was very reasonable for a tourist town like this in summer.

"Vacation"

5
05/06/2016

What a very quaint place. Reminded us of the past motor inns. Excellent staff and service. They have a large stainless steel hot tub and it was wonderful. Towels were nearly placed for us to use. Rooms were spacious and decor good. Bathroom had double sinks. I would love to stay there again on my next visit. The breakfasts were tasty, different things offered daily. I will recommend this place to anyone without hesitation.

"Better than rated by AAA"

5
03/06/2016

Told the room might be small when making reservation, but since there were only the two of us and since we only would be there one night we decided to stay there. Wow we were really surprised by the beautiful room decor and the size was fine. The staff were very helpful. The laundry, ice, and pool were a short walk. We would definitely stay there again and it was really close to the Buffalo Bill museum.

"Motor Inn Hotel"

4
01/06/2016

Traveling from Seattle and not knowing the area of Cody you never know what to expect. It's a different kind of place where all the individual rooms are in a row. They are very comfortable and roomy. Lots of folks staying for one night and then moving on to another town of interest. Breakfast was wonderful and we had some very interesting conversations with folks from all over the U.S.

"Super Clean and Nice"

5
31/05/2016

This was a great motel! I was a little unsure of how Priceline would work out in selecting a good motel, but this Best Western was great! Super clean, quiet, and it looked to be newly renovated. I would definitely stay here again! Highly recommend!

"Nice and clean"

4
31/05/2016

A very nice, clean, large hotel room. The breakfast was acceptable, although they have very limited eating space for such a large hotel. The grounds are well maintained, the indoor pool and hot tub were both clean and nice. I think $135 a night plus taxes was expensive..

"Pricey for a BW Property"

4
25/05/2016

This hotel is undergoing a complete remodeling, so the rooms are nice, and the location is good. The breakfast is so-so, even for the 'free' breakfast offered at other BW properties. We experienced a few issues (hot water, loose handles) that could be expected with newly remodeled rooms, that were quickly fixed by staff.

"Nice stay"

5
22/05/2016

Ended up staying at this hotel for 3 nights while in Cody, Wy. Our room was large, clean and very suitable for handicap needs. Grounds and ammenities were great, large heated pool and hot tub. Quiet, convenient location to all Cody has to offer. Breakfast with all the usual hot and cold items, at times seemed a little dry and over microwaved? Internet worked well. Lobby warm and friendly for meeting with friends.

"We loved this place"

5
21/05/2016

I enjoyed this place! The little grass yards in front of all the little buildings were great! I liked the place! I loved the rooms and the yards! I would stay here again next year when I come back to Yellowstone!!

"Pleasantly surprised"

5
19/05/2016

This BW Property has recently been renovated and the pet friendly rooms transitioned to tile floors instead of carpets, getting rid of the toxic chemicals left in the carpets after cleaning and the possibility of fleas. The rooms are beautifully decorated and delightfully fresh and clean. They also are a single level property with lots of lawns and pet friendly spaces and parking in front of your room

"Very nice"

5
17/05/2016

Went to this hotel due to a business trip. Staff was very kind and helpful. I absolutely loved the room and the property itself was gorgeous! The rate wasn't the greatest, but that's a Best Western for you I guess. The rooms was gorgeous, and well put together! Would probably stay again if the rates weren't so high. But good stay over all!

"Overpaid for what we got"

4
02/05/2016

1 week before the opening of Yellowstone East Gate = low season in our book. Rates were high season even though the town & region was dead for tourist. Breakfast was promptly removed at 8:30 am, ridiculous for a weekend and in a vacation - gateway location. The room was clean & spacious and the grounds for the expansive hotel were quite nice. The restaurant next door was convenient for walking over to. Mattress was too soft and gave me a sore back.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for staying with us and reviewing our motel. It is unfortunate to hear that your stay was not what we had hoped it would be. We try very hard to make sure our guests have a positive experience. Our rates are very comparable to other hotels in our area in the same market segment. Our breakfast hours are shorter during this time of the year. We apologize if we had cleaned up before you were able to come for breakfast. I will pass along your compliments to our maintenance and housekeeping staff. We hope if you are in our area again you will give us the chance to make your stay a great one.

"Better to do walk in that loyalty program"

3
28/04/2016

Don't book online. walk in customers get the best rates. Don't ever think this hotel values loyalty! While aged, the hotel is in very good repair and other than only getting warm (not hot) water in the shower we enjoyed the stay. Just a bit irritated that I was charged 20% more for my stay than a walk in customer when the hotel was mostly empty AND I am a diamond member of their loyalty program! The hotel is nice and not sure if BW or the hotel is responsible for the pricing/policy...but certainly don't feel valued!

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for staying with us and your review. Our Best Western Rewards members are always given a discount and upgraded if we have an upgrade available. It is unfortunate to hear that you felt you paid more than a guest who did not have a reservation. I did look back at your reservation and made sure that you had in fact received a discount. I did send an email prior to seeing your review and I hope you did receive it. Thank you again for staying with us.

"Only if there is nothing else available"

2
24/04/2016

Stayed here for 2 days. Everywhere else was booked, the rate was outrageous for what kind of room we had it was pretty basic, when I went down for breakfast there was no hot breakfast left and it was before 9. My kids ate but said it was disgusting. I could hear the people getting up next to me at 5am, paper this walls. I was told the out door pool was running but when I got there it wasnt. Everyone tellsyou something different everything. Keep going down the street to the Ivy. I heard it was and will have to try that place next time.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for staying with us. We appreciate your feedback. It is unfortunate that you did not enjoy our breakfast. We receive such great compliments regarding it from our guests about how many options we have. We wish we could have made you feel the same. As I had emailed you about earlier, we do apologize that one of our new staff members who was in training gave you some inaccurate information about our pool. We normally do not open the outdoor pool until Memorial Day weekend as it is still to cold an snows even into the first few weeks of May. We do understand how frustrating this must have been and I have made sure to talk to our staff regarding this. Thank you again.

"Nice"

5
15/12/2015

I stayed here for a few weeks while working. It was great. Many amenities including indoor and outdoor pool, hot tub, laundry, snack machines. The free breakfast is pretty nice too. Everyone I dealt with there was very friendly and helpful. I actually ended up staying in two different rooms and they were both very up to date, clean, quiet, and comfortable. It's also very convenient to Cody attractions. I would stay there again.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for the nice review regarding out motel. We are all happy to hear that you like both of the rooms that you stayed in while you were here. I will be sure to pass your compliments along to our staff. Thank you for staying with us.

"summer road trip 2015"

5
29/11/2015

I was traveling by myself on a 8 day , nine state trip. This was night number 5 after a long day at Yellowstone park. My room was recently remodeled. It was cozy, comfortable & rustic looking. I felt very safe there. Breakfast was delicious. I would definitely stay there again!

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for the nice review of our motel. We are pleased to hear that you enjoyed your stay with us. Our breakfast is something that we take great pride in. It is great to know that you enjoyed it. It's also very nice to hear that you felt safe at our property. We hope that all our guests feel this way. We look forward to seeing you again.

"Perfectly fine for our needs - clean and comfortable"

4
26/10/2015

Hi, We are an Aussie family of 4 with two kids aged 13 and 14. We stayed for one night in September. We were in an older style motel room where you park right outside the door. Room was very clean and comfortable. Reception staff were friendly and very helpful. Nice pool area - indoor and outdoor. We didn't use - mainly as we didn't have a lot of down time here. We arrived from Yellowstone (via Beartooth Hwy) and arrived in the early afternoon. Basically checked in and went to the Buffalo Bill museum and the Cody College Rodeo. Great breakfast the next morning and then left for South Dakota. Very happy with our stay here. Walking distance to the museum, short drive to Rodeo and Walmart etc.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Inn, responded to this review
Thank you for staying with us and the nice review of our motel. We are happy to hear that you enjoyed your stay with us. Our location is very convenient to the main attractions in town. As you saw there are many things to do in Cody. We hope that one day you are able to return and experience more of what Cody has to offer.

"Good Location"

3
02/10/2015

This is an old single floor, exterior entry motel which has been remodeled. The parking area is newly refinished and it is convenient to park right at your door. Staff very nice and the exterior grounds are well kept. Interior has been updated and it is a larger room. The room was very clean. Air conditioning unit was not the quietest in the world, but it did shield any potential outside noise. Breakfast was just OK and the sitting area is rather small for the size of motel. As has been mentioned by other reviewers, it is close to the Buffalo Bill Center. The price is out of line, as are the other hotels in the area who take advantage of tourists headed to and from Yellowstone.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Motor Inn, responded to this review
Thank you for staying with us and the review of our motel. We are glad to hear that you liked our upgraded rooms. Our guests have been giving us great feedback regarding them. The maintenance staff work very hard to make sure that the grounds are well taken care of as you noticed. It is unfortunate to hear that you felt our motel was overpriced. Our rates are very comparable to the other hotels in our area in the same market segment. We hope to see you again.

"Close to downtown Cody"

3
28/09/2015

There are two Best Western properties in Cody; this one is the Sunset. It was a very convenient place for one night as we traveled to Yellowstone National Park. The room was expansive, quiet and clean with good beds. The breakfast area was packed in the morning as everyone there was up and about. Good basic breakfast to start your day.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Motor Inn, responded to this review
Thank you for staying with us while you were in Cody. We are pleased to hear that you enjoyed your stay with us. Our rooms are very large and we receive great compliments regarding them. We are brainstorming ways in which we can expand our breakfast to accommodate more of our guests at one time. We hope to see you again.

"Great stay in Cody"

5
25/09/2015

The hotel has really clean rooms at a reasonable price. The office staff was friendly and very helpful. The hotel is just a short walk to the Buffalo Bill Center. There is absolutely No Smoking allowed in any of the rooms. I would stay here again if I ever return to Cody. You can walk to the downtown area from this hotel.

"Great place to stay"

5
25/09/2015

Hotel is near the Buffalo Bill Museum. This is an older hotel but it is clean and well kept. I loved the wide parking spaces and you can park in front of your room. Staff was very nice in allowing us to change rooms so we were not so close to the main street. The only criticism is the breakfast area needs to be bigger. It is fairly small considering the number of rooms at this hotel so you have to wait to get a seat or take the food back to your room.

"Nice place to stay if you have a pet"

4
25/09/2015

This is a very nice and clean motel with a good staff. Room 173 Nice size good bed and shower. Close to several restaurants They have a fine pool and the exercise room is just ok. Great place to walk. The town is not far to walk. We enjoyed the location.

BWSunset, Guest Relations Manager at BEST WESTERN Sunset Motor Inn, responded to this review
Thank you for the nice review. We are very happy that you enjoyed one of our pet friendly rooms. The location of our motel is perfectly located between the downtown area and the Rodeo. Many of our guests comment on how nice this is as you did. It is great that you were able to use our pool and fitness center. We hope to see you again. Thank you for staying with us.