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Best Western Plus Hotel Casper Inn & Suites, Casper

4.5/5  - basé sur 584 notations.
651 Granite Peak Drive, 82609, Casper, United States - See map
Best Western Plus Casper Inn & Suites - Exterior The Best Western Plus Casper Inn & Suites is ideally located in the center of Casper. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Plus Casper Inn and Suites in Casper Wyoming. Conveniently located off I-25 Exit 182, in the heart of Casper’s new development area, next to Mountain View Regional Hospital and where popular restaurants, shopping and entertainment destinations are just minutes away. Our guests are always our priority, while staying here you will enjoy complimentary high-speed Wi-Fi Internet access, free hot breakfast, pool, hot tub, 24-hour business center, 24-hour fitness center and many other upgraded guest amenities. Our tastefully appointed guestrooms provide guests with added comforts, such as plenty of pillows, a 42-inch flat screen television, refrigerator, coffee maker and desk and with our 950 square feet of sophisticated, flexible meeting space for small business meetings, receptions, reunions and more. It's easy to see why our hotel is the place to stay in Casper. Conveniently located in the McMurry Business Park right off I-25 in Casper, our brand new Best Western Plus hotel is just minutes away from local area attractions such as Casper Events Center, Ft. Caspar, The National Historic Trails Center, Tate Geological Museum, The Nicolaysen Art Museum & Discovery Center, Lake Alcova, Hogadon Ski Area, the downtown shopping district and Casper Cutthroats Stadium! You won't have to go far to find a delicious meal and/or relaxing drink with the FireRock, Red Lobster® and Olive Garden® conveniently located right up the road. In need of some fresh air? Visit the 15 mile Platte River Parkway walking path, golf courses, Casper Mountain with its beautiful waterfall and over 15 city parks. all a quick drive down the street! Enjoy the best Casper has to offer with our friendly, informal and affordable hotel perfect for families, couples, business travelers. An excellent value, ideal location and unbeatable hospitality are what you will find at the Best Western Plus Casper Inn & Suites, book now! Enjoy your stay!

Best Western Plus

Hotel Casper Inn & Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 584 guest reviews
NOTE ISSUED
Excellent
455
Very Good
105
Average
12
Poor
7
Terrible
5
REFER TO NOTICE
Business Business
101
Couples Couples
179
Family Family
236
Friends getaway Friends getaway
23
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good place to stay"

5
24/10/2018

No complaints. Clean, comfortable and the staff was very nice. Typical motel breakfast. Would stay there again. Comfortable room and good beds. We had dinner at the Firehouse Steakhouse which was very good (see review).

"Comfortable and Clean"

4
21/10/2018

This is one of our mandatory stops one our regular trips to visit Mother-in-Law. It is convenient, close to services and restaurants, and the staff is helpful and courteous. It is easy to get to, just off the interstate.

"Overnight Stay "

5
18/10/2018

Very nice room. Savanna the desk clerk was helpful and nice. Breakfast was real! Eggs, bacon, home fries, oatmeal, cereal, waffles bakery goods juice coffee water and fresh fruits! Good price ($94 total $103 with taxes)for room with free breakfast ! Easy to get to off highway.

"Good Nights rest & Friendly staff"

4
17/10/2018

Good nights rest, clean and comfortable. Stayed one night, the room was very clean and bright. This is a very new property and thus very little wear shows. The clerk at the counter was incredibly friendly, recommend a place to eat and trying to accommodate room requests (Good Job Sandra) About the only slight criticism is the breakfast which is low on selection and clearly microwave prep everything. That said, I still think free breakfast is a great deal and while I wish they had more hot choices, it's not a deal breaker.

"Best deal in Casper WY area"

5
16/10/2018

We've stayed in many hotels in the Casper WY area & are always looking for the best quality at a reasonable price. We've definitely found it here at the Best Western Plus Casper! Extremely comfortable beds & cleanliness over all which is a must. The hot breakfast is excellent with plenty of choices of breakfast items to choose from. Also our room has been equipped with a frig & microwave which is convenient for snacks & beverages. The staff has always been professional & eager to help in any way & it is our home away from home..we highly recommend this hotel to anyone!

"Great Place To Stay"

5
14/10/2018

We checked in for one night. The person at check in was friendly, quick, and helpful. The room was large, clean, with good decor. We were able to get some laundry done and had dinner delivered. Dogs are welcome. One of the best staffs I have ever encountered. Went above and beyond to help.

"Very few lodgings in Casper this nice for lodging AND service"

5
10/10/2018

This property has been my go-to in Casper when I am here on business...and for many reasons. Service is the best from the time I walk in until I leave. The staff, Erin, Dan, Ashley, Ray, Romero, other desk staff that my sieve of a brain can't extract, breakfast staff and last but not least the housekeeping staff are friendly, welcoming, remember me from stay to stay, make sure I'm comfy, lend a helping hand, and so when on biz in Casper (or leisure) they are my home away from home. The rooms are nicely appointed, clean, comfy beds with nice linens, clean fridge, clean microwave, clean bathroom, the wifi works great (if you don't use your own cell phone, tablet, or laptop: there is a great business center). The pool and hot tub is always stocked with towels. The pool and hot tub are cleaned daily as well as the chairs and deck. Both are open until 11PM. Kids should be supervised by adults or chaperones so other guests can enjoy as well. The staff from visit to visit does everything they can for a guest...which means, you are valued and treated well. For the last four years since my work includes Casper, I have ruled at many hotels for various reasons but not this one (I always like the staff at all hotels and the reason not staying at others is the odor of the rooms near the river area, as well as cleanliness). This hotel works well with gov employees to make sure you fall in proper range for your per diem. Breakfast changes most days: always fresh fruit, breads, some type of egg dish or eggs, bacon, sausage, oatmeal, cereals, juices, teas, coffee, waffles, pancakes and French toast sometimes, daily made pastries. There is always flavored fresh and iced water and cooooookies...I could get into being a monster over them...me want, cooooookies! Would you need anything here? Nope, they are at the top of their game!! Love ya, Best Western Casper Inn and Suites...anothe close encounter of the Best Western kind!!

"Loved our stay!"

5
10/10/2018

We loved our stay. Check-in was easy, room was spacious and clean. I'm not sure when it opened but it appeared to be a newer hotel. The breakfast dining area was comfortable and many good choices of food. Definitely recommend to others.

"Great property and staff!"

5
05/10/2018

I'm told that this property is just a few years old, but it looks/feels like new. Very clean, cheery, and exceptionally well maintained. My single room was big and cozy. Breakfast was tasty (with real eggs), and the staff were really kind and helpful. The location was right off the highway (no noise problems) and close to everything without being in the middle of all the construction. Highly recommend!!!

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Hello ProducerKaren! Thank you for your review. We are so happy that you enjoyed your stay with us and for sharing your excellent recommendation with your fellow travelers. We hope to see you again!

"Great employees!"

1
05/10/2018

Front desk employees were extremely helpful, very efficient & extremely efficient. The oxygen company tried to delivery my oxygen concentrator 2 days early so the front desk employee called me to confirm my arrival date & despite the desire of the oxygen employee she did not allow him to leave the concentrator which would have resulted in an additional 2 day charge. I was very impressed & thankful.

"Casper"

4
30/09/2018

This is a great place to stay in Casper. The staff members were all helpful. The rooms are very nice. Breakfast is delicious. The grounds and building are well taken care of. It is a good location that is near shopping and restaurants with a mountain view

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear Stay788644, Thank you for taking the time to share your experience with us, as well as your fellow travelers. We are glad that you enjoyed your stay with us and will be sure to share your compliments with the rest of the team. We hope to see you again!

"Great place"

5
29/09/2018

Check in and out was simple. The staff was very nice and helpful told us a great place for dinner. There are lots of restraurants nearby wich give lots of options. Hotel is 20 minutes away from airport.

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you GaryB for sharing your experience. We are glad that you enjoyed your time in Casper and your stay with us. We look forward to your next visit!

"Best room"

5
28/09/2018

best room we stayed in during our 10 day road trip, room was very large and clean - the breakfast was the best we had out of all of our stays - friendly staff, the price was very reasonable for the room

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you so very much sansansandy1957 for sharing your review! We are delighted that you enjoyed your stay with us enough to call our rooms and breakfast the best of your trip. That is really quite an honor! We thank you for staying with us and hope to see you again in future travels.

"Nice roo, large breakfast area, skim milk available"

5
26/09/2018

We had a nice stay here. Our room had plenty of space and 2 chairs which is much appreciated. The luggage carts were on the small side so we had to make 2 trips. Breakfast had lots of options and the plastic ware was in a dispenser which is much healthier. Otherwise, the utensils are touched by many others. OTmeal was a bit on the soupy side, but had nice toppings.

"Still Great!"

5
16/09/2018

We stayed at this Best Western Plus a few years back when it was brand new, and it was great then. We returned this time hoping for the same experience, and we weren't disappointed! The rooms are large, clean and comfortable. The bathroom was great. The breakfast was above-average for this type of hotel. All-in-all, we had another great experience here.

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share you experience WanderingYank! We are so happy to hear that you enjoyed this stay just as much as your stay when we first opened. We hope to see you again sometime!

"Overnight stay while traveling"

5
15/09/2018

We stayed at this Best Western on our way to Yellowstone. Room was clean. The beds were comfortable. The breakfast better than most with a good variety of hot and healthy options. The staff were all very courteous.

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for your review taf134! We are so glad you enjoyed your stay with us. We will be sure to pass along your comments to the rest of the staff to continue to inspire everyone to provide each guest with an exceptional experience. We hope you will choose to stay with us again should your travels bring you back to the Casper area.

"A good overnight stop."

4
14/09/2018

This is a relatively new place in a relatively new motel ghetto. Our room was clean and tastefully furnished. Service was mediocre (we weren't offered a goody bag, which one always receives at a Best Western Plus) but was adequate. Breakfast is served just off the lobby and is o.k. One nice feature is the elevators, which are very handy if you are on an upper floor. The halls are narrow, and navigating them is a challenge when the maids are working. The biggest problem we had with this place is that there are no good restaurants nearby. Getting back into the car and driving two miles is the last thing I want to do after a day on the road.

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you plainsrefugee for sharing your experience! We are very sorry to hear that you were not offered a snack bag upon your arrival to our hotel. This is a rewards perk for our Gold, Platinum, and Diamond members and should be offered to all our guests of elite status upon arrival. We will be addressing this with the front desk staff to ensure that all our Gold, Platinum, and Diamond members are being offered this upon check in. We would also like to apologize that you found our location to be a bit inconvenient. We are in the newer part of Casper, just at the edge of town, but have great expectation that Casper is expanding our direction and there will be closer restaurant options in the future. We thank you again for taking the time to share your experience with us, as well as your fellow travelers. We hope to see you again!

"Clean and comfortable "

4
10/09/2018

We stayed overnight on our way back to Denver. One of the nicer bathrooms we have had and the room was fine. The only downside was the room had a slight smell on entering, which we soon forgot about. Good breakfast too. The staff at check in were friendly.

Dan G, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear Alison R, Thank you for sharing your experience at our hotel! We will be sure to share your comments with the staff, and look forward to seeing you again if future travels!

"Casper"

4
09/09/2018

Super nice place very quiet and clean and the employees helpful and friendly .They told us about going up the mountain and places to go and what's ahead for the winter as for skiing ..We coukd definitely recommend and come back .

"Beautiful newer property"

4
06/09/2018

Lovely, large room. Nice large bathroom area. This is a relatively newer property and shows it! Extra large breakfast area with good selection. We thought the midweek rates were very reasonable! Easy access from the freeway.

"Stay here!"

5
01/09/2018

We enjoyed our stay in Casper, Wyoming at the Best western. They are an excellent value and exceeded expectations. Restaurants are close by and plenty of safe exterior space for an evening to morning walk.

"Really nice!"

5
31/08/2018

This hotel is 3 yrs old, very modern, nice and clean. Room was spacious, very nice and comfortable. Great breakfast and service. Very similar to an updated Hampton Inn. Great location a little bit on the edge of Casper with lots of good restaurants nearby. Also good price. Would highly recommend to anyone needing a hotel in this area.

"Good location"

4
30/08/2018

This hotel is close enough to downtown, but in a semi-rural setting. I saw rabbits on the grounds and pronghorn antelope nearby. We liked it enough to stay again on our way home. Breakfast was good. Front desk people were courteous and helpful.

"Fantastic!"

5
12/08/2018

You can't go wrong with this hotel. It's super clean and has some of the friendliest staff I have ever met. The front desk lady was an awesome ambassador for Best Western. She was very helpful in assisting us with extra blankets.

"Very new"

3
10/08/2018

Very new facility with comfortable bed, large rooms, comfortable and roomy dining area. Toilet seat is too small. Heard voices from an adjoining room but we were able to sleep. I can't believe Trip Advisor will not accept this review unless it is 200 characters long.

"Pleasantly surprised"

5
06/08/2018

I was frankly not expecting a lot in this small Wyoming city. But this hotel seemed very well, and well cared for. The lobby and eating area were very nice. The rooms were very modern and clean, and the beds were super comfy. They also gave great treats for being a Best Western member. It is in a very convenient location, just off the Interstate.

"nice hotel"

4
05/08/2018

We stayed at this hotel on our way through Casper. It was a great hotel with great service. Really liked Anderea at the front desk. The hotel was clean and bright. Breakfast was good and the place was clean. $116.73 cost for the night

"Quick stop"

4
04/08/2018

We were headed in from a full day of driving. The front desk was helpful and checkin was quick and easy. My girls enjoyed the pool and were able to get out a lot of pent up energy before bed. It was very quiet and We slept great.

"Relaxing, Clean and Friendly Pitstop"

5
03/08/2018

On a long family trip to Yellowstone, my family of 5 stopped in Casper to get some rest. We had a very wonderful experience at this Best Western. The staff we encountered was very friendly and helpful. The hotel and room was incredibly clean. There is a well-maintained continental breakfast that offered a variety of food. This hotel is in a good location off of the freeway with quality restaurant options nearby. We left our car topper on with all of our camping supplies and felt assured that it would remain safe by employees who make regular rounds in the parking lot. The pool was fine - heated, but not the warmest. The hot tub was out of commission. That was disappointing. The double bed room we were given was large and spacious. We had plenty of room to put our many bags and suitcases, in addition to having space to move around. The one downside was having limited access getting in and out of the back door. For a hotel this size, it would have seemed reasonable to have another floor entrance. But, we managed and would definitely come back.

"Wonderful hotel after a long day on the road"

5
03/08/2018

We came into the hotel after a long day on the road my kids had one goal in mind and that was the pool. The pool was small but there were only two other people in there so the kids were able to play and not bother anyone. The room was spacious and comfortable. The breakfast was good and the kids were happy with the selections. The staff was extremely helpful and nice.

"Very comfortable rooms"

5
21/07/2018

Pro: We were in a very nice room. It did not feel crowded with 3 adults. The beds were extremely confortable and everything was clean. Con: this hotel was very hard to find. The sign is not visable from interstate.

"Newer Hotel, Clean and Convenient"

5
19/07/2018

Newer hotel - everything is fresh and clean. Convenient location near the interstate (but still quiet). Lots of restaurants just down the road. Request a south facing room for a great view of the mountains. Would definitely stay there again.

"New Hotel"

5
16/07/2018

This hotel was built in 2015. Granite countertops in the bathrooms, very comfortable beds, large rooms with ample space. The breakfast area is more like a restaurant with plenty of seating for guests. Many breakfast options as well. From check in to check out, everything was wonderful.

"Perfect!"

5
14/07/2018

We thoroughly enjoyed this hotel. Comfortable and clean room with beautiful decor. The staff was extremely helpful, efficient and friendly. Out of many hotel stays this year, this is definitely our favorite.

"Nice facility, but VERY RUDE STAFF - CLEARLY NOT A CHILD FRIENDLY HOTEL!!!!!!!!!!!!"

1
11/07/2018

This is unfortunately hands down the worst stay at a hotel that I have ever had, all because of the way the staff treated our children!! We were here for a boys 11 year old baseball tournament, and the minute we walked in the door I knew we were going to have problems! The woman behind the desk was immediately extremely rude to both the parents checking in, and the boys in the lobby/breakfast area. The pool hours were posted until 11pm, but our boys were told they had to leave much earlier due to the noise they were making - even though there were no other guests in the pool. When we ordered pizza to feed them after a long day of games, we were told the boys could not eat it in the lobby/breakfast area where all the tables were. One of our parents received a phone call in her room regarding the "noise" from her room...and was told that she had to pack her things and her kids and leave - at 11:30 p.m. The manager was of course not available to talk to any of the parents despite several requests. One of our families wrote to corporate about our experience, and after nearly a month - have not heard a word from anyone. Very disappointing experience, we are a great group of parents and kids who have never had any complaints about our kids at any other hotel - and we have traveled extensively as a team. Save yourself the hassle and stay elsewhere if you have kids!!!!!

"Up to Date Property"

4
04/07/2018

In the area with most of the hotels on the outskirts of town. Nice condition; fairly new. Only complaint is that the towels are small and thin and sparse. Better towels available at the pool. Pool is indoors. Small and too warm to be refreshing. The hot tub is nice and hot as it should be. Room has everything one needs but not for a long stay. The closet is very small but for one night, who cares.

"Wonderful"

5
22/06/2018

Very very beautiful hotel. Thid hotel has a wonderful breakfast area and a great pool area as well. Room was clean and bed was decent. Stayed here for 4 nights and can't say we had any complaints. The snack area wad ok for what it was but the hotel wasn't to far away from some great restaurants!!

"Travel"

5
17/06/2018

Excellent service and amenities. Nice quiet area of town yet close to everything. Because we were traveling we had not planned for a whole lot. Were we surprised. large breakfast social area, there is laundry service available.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We are thrilled to hear you were pleasantly surprised when you chose our hotel. We appreciate your compliments and hope to see you again!

"Outstanding Hotel"

5
17/06/2018

This was our first time in Casper so we made reservations here based on reviews. What a wonderful choice! This property has a great setting, clean, comfortable room and a very helpful staff. We will book this hotel again when we are near Casper.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for telling us about your experience! We are so delighted by your wonderful compliments. We take great pride in our Hotel and always strive to exceed our guests expectations. We look forward to your next visit in Casper!

"Great Hotel"

4
10/06/2018

We were pleasantly surprised to find this is a fairly new hotel (maybe two years). It was very clean with a small fridge, microwave, coffee pot and toiletries provided. The room was comfortable. There is a pool and complimentary breakfast . It is located in a new commercial area with about every store and restaurant you can imagine nearby so it is very convenient. Would definitely stay here again.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted you enjoyed your stay with with us and appreciate your wonderful compliments. We hope to see you again soon!

"Very nice"

4
03/06/2018

The hotel was very nice and clean. Services were convenient and the employees were friendly and helpful. The only negative was the extra $25.00 charge for my small non-shedding dog. I know this is probably a common practice and probably reasonable but... PS, I arrived at dusk and the hotel did not have a lighted sign making a little hard to locate.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We appreciate your compliments on our hotel and team. We are thrilled to finally allow dogs into our hotel. Rooms with pets do require additional cleaning which is why we have to add a pet fee. We hope to see you again when you travel to Casper!

"Beautiful"

5
28/05/2018

Beautiful hotel: I was very impressed at the hotel appearance and everything else too. The staffs are super nice and helpful. This is the best best western hotel I ever stay and one of the best hotels I stayed also.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted you had a great stay and enjoyed our team and hotel. We hope to see you again!

"Excellent motel"

5
28/05/2018

Reception at check-in by Ashley was very pleasant. Room was very comfortable. Breakfast was well above average. The staff at breakfast and checkout were great. One of best places that I have ever stayed in.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We appreciate your compliments and will pass them along to the team! We hope to see you again!

"The Best!"

5
25/05/2018

This hotel is one of the nicest places we've stayed at on our trip so far! Would definitely recommend to anyone journeying through this area. The whole place is so clean and the rooms are nice. The beds are super comfy and cozy. The pool is very nice as well. It's a short drive from shopping areas and right off the highway.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. Its fantastic to hear we were one of the best hotels you stayed in during your trip! Thank you for your wonderful compliments and we hope to see you again!

"Best place to stay"

5
24/05/2018

Traveled for 10 days on a vacation and this was the BEST motel we stayed in. So, so clean and lots of room in the breakfast area with lots of food selections. Maid staff to be commended! We highly recommend this place to stay!

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled to be the best hotel you stayed in during your trip. We hope to see you again!

"Quiet and quite nice!"

5
19/05/2018

Very enjoyable employees. Efficient check in and out. Clean and comfortable rooms. Typical but good breakfast. A very good restaurant just up the hill. My wife and I will be going back soon. A good stopping place between Montana and Colorado.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you had a great stay with us and look forward to your next visit!

"Sporting Event Visit"

4
09/05/2018

I arrived late afternoon and was greeting by an extremely helpful reception person named Slade. Extremely helpful young man he was! My room was well appointed, roomy, and comfortable. The facility is located near multiple dining establishments so your choices are many. I was also given excellent directions to my final destination in town. I was a little disappointed in the breakfast however it could have had something to do with 2 high school track teams staying at the same facility and when young athletes eat in the morning it's like an invasion of locusts. They were gladly very well behaved young people. The area for breakfast and lounge area is one of the largest I've seen in an American hotel/motel and it was very comfortable. Cookies, coffee, tea, and iced water were readily available to guests on a 24/7 basis.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted Slade was extremely helpful and was able to exceed your expectations. We apologize the breakfast did not meet your expectations and will use your feedback to ensure we accommodate all of our guests especially when we have our teams here. Thank you again for choosing us and we hope to see you again!

"Excellent Hotel"

5
08/05/2018

Location, staff, and amenities were excellent. The beds were comfortable, the breakfast was excellent with a wide choice, the location is right off the interstate which makes it easy to find. I would highly recommend this hotel to anyone.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your feedback with us. We are thrilled you had an excellent time during your stay with us and enjoyed our breakfast. We sincerely appreciate your recommendation and hope to see you again soon!

"Almost a mile High"

5
24/04/2018

Depending on direction of travel, Casper, WY Best Western puts you within striking range of Billings to the north or Denver to the south. Lovely room with views to the front range or the prairie depending on which side of the building you are on. Pet friendly, for a small fee, lovely places to walk your pooch. The breakfast is lovely nice variation of items and fresh fruit.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted to be a great stopping point between Denver and Billings. We appreciate your compliments and hope to see you again soon!

"Best bed!"

5
22/04/2018

Very friendly and helpful staff. Very clean and nice rooms. But the best thing is the beds! Better than my bed at home! Good breakfast. The steakhouse located a few blocks away is also excellent. Hotel is a bit out of the way but worth the drive.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you enjoyed our beds and were able to get a comfortable nights rest. We appreciate you choosing us and hope to see you again soon!

"Casper Best Western"

5
21/04/2018

The Best Western in Casper is an excellent motel. The room was very clean and the bed was very comfortable. It is close to shopping and dining. The staff was very helpful. I never had to wait very long for someone at the front desk. The breakfast was clean, and had very good choices.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for sharing your experience with us. We are delighted by all your wonderful compliments and that you had a great stay with us. We hope you will come stay with us again soon!

"Excellent Hotel and Great Location!!!"

5
11/04/2018

Love Best Western Hotels and this one is exceptional as well. Highly recommend this to anyone coming through area. Rooms and staff are amazing and reasonable priced. A definite must stay here. I use Best western for business travel and this one held up to the high quality as well. Excellent!!!!!

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
thank you for taking the time to share your experience with us! We are so thrilled you feel we are an excellent hotel with amazing staff. We sincerely appreciate your compliments and recommendations and hope to see you again soon!

"Clean and Comfortable; above average breakfast"

4
08/04/2018

This place has done a nice job of keeping their hotel clean. One slight pet peeve I have nowadays with many hotels is that when you stay more than one night they don't necessarily expect you would want your room cleaned. If I am paying the same amount for a room the second night as I did the first night, the answer is YES! The breakfast and atomosphere are very good. The room itself and the hallways are very clean. The pool and hot tub are average size, but decent. The staff is friendly and even the breakfast attendant worked hard to make sure all was okay. This is an all around good place to stay and I would return.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you enjoyed breakfast and our team. We do have housekeeping everyday here at our hotel to ensure our guests are well taken care of. We look forward to seeing you again in the future!

"New in Casper"

5
06/04/2018

This is a nice new hotel in Casper in the new hotel zone. Close to restaurants and medical facilities. Large breakfast room - with the usual self serve breakfast items. Comfortable and close to the Interstate.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you had a comfortable stay and appreciate you compliments. We hope to see you again in the future!

"Great Family Hotel"

5
03/04/2018

Great family hotel a little out of town. We stayed on Sunday night. Not too busy. Family had fun in the pool. Rooms were clean and spacious. Staff were great. We all enjoyed breakfast. Good restaurants within walking distance.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Brook, thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay and had fun swimming! We hope you will come stay with us again soon!

"Review"

5
26/03/2018

The Best Western Plus in Casper was very clean. We have stayed here for 2 consecutive years each time we are in Casper. I booked again for next year but their price has increased $40 per night so we may need to look elsewhere.

Erin M, General Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear WyomingPride, Thank you for choosing to stay with us these past 2 years while in Casper! We very much value and appreciate your business. Hotel Rates and variance fluctuate with high event dates, high occupancy, room demand to name a few. I encourage you to take the opportunity to enroll in our BWR Program to immediately begin earning discounts and points toward your stays with us; BTW your Best Western Rewards Member Points never expire. Please also feel free to check in with us often as again rates do fluctuate. Thank You again for your loyalty to our hotel and feel free to contact us anytime if we can be of assistance with future reservations. Warm Regards and Safe Travels. E. Roden, General Manager.

"Nice Rooms but Breakfast Service is weak."

3
23/03/2018

I travel to Casper once a month. Sometimes I stay here sometimes at The Holiday Inn Express. The rooms are large and very quiet. It is a newer hotel and less expensive than the Holiday Inn Express. My only complaint is the breakfast. They do a poor job of keeping the food stocked up and several times I have come down to see a few crumbs of scrambled eggs in the pan and no fruit. This is at 7:30 - 8:00, in the middle of their breakfast time. The coffee pots are almost always empty. Last stay, my refrigerator did not work. Front Desk clerk came up quickly and discovered the fridge was unplugged. It is in a large heavy cabinet that is almost impossible to move. He was finally able to pull the fridge out of the cabinet, crawl in and get it plugged back in. I like the convenient location so I guess I will return. Just need to get down for breakfast when they open. They also have a nice little snack store for late night munchie attacks.

Erin M, General Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear 5280Beach, Thank You for choosing to stay with us while in Casper; I've reviewed your comments and have noted that you have stayed with us several times; please accept our apologies as we clearly did not exceed your breakfast expectations during your last stay. I will address your experience with the appropriate personnel to ensure we consistently maintain our High Quality Breakfast Standards. We do not use egg substitutes or pre-packaged microwaveable scrambles as some do; our eggs are freshly cracked and prepared and served from kitchen to breakfast bar; although this measure does take a bit more time, we can guarantee a better taste and quality. Our automatic coffee dispenser was indeed out of order until the vendor could procure a replacement part; our efforts to brew clearly fell short of the demand for a cup; I very much understand how important coffee service is for our guests to enable a good start to the day. I have advised our Guest Room Attendants to double check that all appliances are plugged in as part of their routine while servicing rooms. If I can be of further assistance please don't hesitate to contact me. Warm Regards and Safe Travels. E. Roden, General Manager.

"Overall an ok, clean place to stay "

4
17/03/2018

My impression of this property overall is positive due to the wonderful hotel staff who greeted us and replaced my missing toothbrush and toothpaste. The room was very clean. The only downside is you can easily hear through the walls and there are no actual comforters on the bed. Luckily there was an extra fleece blanket but if you like a heavy comforter, you will not find it here. Breakfast was par for this level of hotel. Free cookies in the evening is a nice touch!

Levi B, Public Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We appreciate your feedback and will use it to improve our hotel. We hope to see you again soon!

"Great hotel and helpful friendly staff!"

5
12/03/2018

There are so many options in Casper and we were so pleased we chose Best Western Plus. It is conveniently located right off of I 25, yet you're not hearing freeway noise. Upon our arrival the evening of 3-11-18, we were greeted by the friendly staff member (I think it was Dan) who worked to get us the best rate. We used our AAA card and saved $15 dollars. He was helpful with suggestions for supper as well. (Lots of options!). The rooms were clean and comfortable. The next morning we left before the breakfast room was open and the early morning staff member (sorry, I didn't catch his name-he was working the early morning of 3-12-18) was equally as helpful and had a Grab and Go breakfast ready to go for us. There is a reason for their high rating and we'd definitely stay there again.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you so much for taking the time to share your experience with us! We are thrilled to hear you had a great stay and that our team were friendly and helpful. We will make sure to pass along your compliments and look forward to your next visit!

"Very nice stay"

4
06/03/2018

Very nice stay at a clean new hotel with a very good breakfast. We did have a weird experience though. There was some type of electromagnetic force in our room. Neither of our phones' touch screens worked in the room and the touchpad on our computer didn't either. They all did the next morning when we left. That night the male receptionist thought I was nuts when I told him. The room was 201 at the end of the building.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. While we are thrilled by your compliments we do want to sincerely apologize about the issues you had with your devices in your room. We will most certainly investigate to ensure there are no problems that need to be addressed. We appreciate you choosing us and hope to see you again soon!

"Best Western Plus"

5
08/01/2018

We have stayed here many, many times, and it is always clean and comfortable, the staff is friendly, and the breakfast is great too. It's great to have a place that can be counted on. Highly recommended! We'll be back!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear Sarah, We are so delighted you choose to stay with us each time you come to Casper! We always enjoy seeing our guests repeatedly and look forward to your next visit!

"hotel nite after hospital ER"

5
02/01/2018

We came from Gillette to Casper to see doctors about my husbands medical issues. We were very tired and finding the hotel and being taken care of at the late hour in the winter weather all made for stress. The hotel was so nice and the bed so comfortable we just enjoyed being there. Thank you.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear Terry, We are delighted you found our beds to be comfortable and enjoyed staying with us. We really enjoyed having you and hope to see you again!

"Nice building horrible wifi and toilet paper"

4
02/01/2018

The toilet paper is the lowest grade toilet paper I have ever used in my life. This paper fell apart immediately and took vast amounts of paper to clean properly. You are not saving money using this, because it takes a quarter roll of that paper to equal the cleaning capacity of 12 inches of something like “Charmin”. The WIFI was pathetically slow. Why build a beautiful building then scrimp on the wifi. Wifi is not a luxury but a necessity now days. Please correct this because it is unusable for doing business work on it. I will stay somewhere else based on the WIFI, I can bring my own toilet paper, but not wifi.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We want to apologize for not exceeding your expectations as we want to make sure every guest has an enjoyable stay. The toilet paper we supply is a brand name two ply however we will look into our current stock to make sure it is up to our guests standards. We will look into the WiFi as well as we do offer some of the best Casper has to offer. We always offer 24/7 guest services including WiFi support. We hope you will consider giving us another chance to make things right.

"I'll be back!"

5
31/12/2017

What a gem of a place for the price! Room was clean, staff was friendly, breakfast was perfect, even used the hot tub and pool, which were very clean and comfortable. Easy access and just a great overall experience!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us! We are delighted by your compliments of our team and hotel! We sincerely appreciate you and hope you will come see us again soon!

"Excellent"

5
23/12/2017

Staff were very warm and welcoming. Very warm atmosphere. Cleanliness spotless. Breakfast lounge clean and food good. Checkout was very easy . Exterior well kept. I was very impressed with my stay at this hotel.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We are thrilled you were very impressed with your stay. Our goal is always to exceed our guests expectations and love to see it show! We hope to see you again soon!

"Very nice hotel"

5
22/12/2017

We enjoyed our stay at Casper Best Western Plus. People were friendly, room was exceptionally clean, very good value for the price. I would recommend to anyone. The only thing not too great was the quality of the eggs at breakfast. I think they must have been cook at 3:00 am and left on till breakfast. I would suggest you skip the eggs and sausage and opt for the cereal. Hot or cold.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted you enjoyed your stay with us! We will most certainly look into the eggs as we want everything to be fresh and appetizing for our guests. Thank you again for your feedback and for your recommendation. We hope to see you again soon!

"Funeral to attend"

4
21/12/2017

Large clean newer rooms, good selection for breakfast, very nice lobby that is great to gather if you have a group of people, the gym has a limited amount of equipment but is more than sufficient to get a good work out, very nice indoor pool.

"Off to Colorado"

4
21/12/2017

The hotel is quite new. Everything worked properly, the unit was quiet, clean and comfortable. The breakfast was good with a fairly large selection. If there is a down side the place is not memorable. It is very gray and unremarkable in most every way. While there is not a restaurant in the hotel, there are several good options a short drive away.

"Great Place to Stay"

5
18/12/2017

Stayed here for work on my last trip through and everything was amazing. The breakfast could have used some more drink options but overall I was pleased. The Compotes for your pancakes were awesome. I really liked the bed too, it was super comfy.

Levi B, Public Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We delighted you had an amazing time with us and hope you you will come stay with us again soon!

"Very good place"

5
12/12/2017

Great location, newer and quiet. Very nice staff. Good breakfast, enough good stuff. Easy to get to from the interstate. Nice pool and hot tub. Very clean and quiet rooms even though it was sold out. Will stay again

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted you enjoyed your stay with us and look forward to your next visit!

"Can't go wrong with Best Westerns"

4
05/12/2017

Clean rooms, friendly and helpful staff, great hot tub! There are also some great restaurants nearby. It is a little away from downtown Casper but easy to get to/from places being conveniently located near I-25.

Levi B, Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for your recent stay at our Hotel and for letting us know how we're doing. We hope to see you next time you stop in Casper.

"Great stay at Best Western"

5
04/12/2017

Very new, clean and pleasant stay, with very reasonable prices. Will stay again! There was a couple of good restaurants not far from the hotel, as well as being relatively close to the freeway and the mall.

Levi B, Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel, we hope to see you next time you travel through Casper.

"Clean, quiet place"

5
01/12/2017

Overall it was a great experience. The room was quiet, very clean and comfortable. Staff was really easy to communicate with and were very accommodating. It all looked and felt new. Things I'd change: the breakfast setup was one I hadn't seen before-- the coffee came out of a machine that made me think of the hot chocolate machines that mix powder and water as they pour. Still, it tasted as expected at a hotel breakfast bar. It also wasn't in walking distance of much, but that wasn't a big issue for us. I'd stay there again without hesitation.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience while staying with us. We are thrilled you had a great experience and enjoyed your room! We appreciate your compliments greatly and hope you will come visit us again soon!

"Nice Low Key Best Western"

4
30/11/2017

This is my second time staying at this BW. The staff are nice and the location is close to just about everything in Casper. The price for the week I stayed there was Awesome! and as always the breakfast is Excellent and the selection of food items is spot on. My room was clean and the bed was comfortable. Best Western has decided to go with the very cheap blue and white remote for their T.V's and they stink. The channel choices in Casper were weak and those cheap remotes that you have to press with the strength of THOR to change the channel make it worse. Fortunately, this was a business trip so not a lot of time to watch anyway. All in all a nice BW and I would definitely stay there again.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thanks for sharing your experience with us and for your repeat business! We really enjoy seeing our guests again and again and making sure every experience is wonderful. We hope to see you again on your next trip!

"Fabulous!!"

5
18/11/2017

Both times I have stayed at this hotel, it has been great!! All of the front desk staff are so friendly and kind. The rooms are clean and comfortable. The pool and hot tub are nice too. The breakfast had a nice variety of options.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear Misty, Thank you for taking the time to share your experience with us. We are delighted you feel we are fabulous and enjoyed both of your stays with us. We hope to see you again for a third stay!

"Great location in Casper"

5
08/11/2017

Easy access near interstate, dining, etc. The property is in great shape with a good staff working there. The fitness center if basic, pool looks nice, Breakfast area has a nice selection of choices and is kept stocked and clean

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us, We appreciate your compliments on our hotel and hope to see you again soon!

"Wonderful Hotel"

5
06/11/2017

Beautifully decorated, Great great food, wonderful Staff, Non-Smoking Facility, and very clean and spacious rooms. We go back a couple of times a year for games and always stay here!! Oh yes the parking is great, the pool is clean and the property is taken care of as well as any of the higher end motels!!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience and for choosing to stay with us every time you come to town for games. We sincerely appreciate you and look forward to your next visit!

"Great Experience"

5
04/11/2017

This is a very nice, well maintained and clean. The staff is extremely friendly and helpful. We will stay here again when we are spending time in Casper. We will recommend this hotel to our friends and family.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We sincerely appreciate your compliments on our hotel and staff and look forward to your next visit!

"Great Stay in Casper"

5
29/10/2017

Staff was friendly, polite and effecient.Property was new and clean , amenities were very nice . Anytime in the future I stay in Casper it will be here. I highly recommend this hotel for your Casper stays.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We sincerely appreciate your compliments and hope you will come visit us again soon!

"Fantastic place to stay!"

5
08/10/2017

I've stayed in Casper before but not here and I wish I would have. The staff was amazing and accommodations were really great. The room smell wonderful and housekeeping is very, very good. Not one complaint here! I will return and recommend it to all. I travel a lot for work and I'm pretty picky about hotels. This one fits the bill.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you feel we are a fantastic place to stay while here in Casper! Our entire team is dedicated to making sure every guest has the best experience during their stay. We appreciate your recommendation and hope to see you again soon!

"Staff could have done more..."

4
01/10/2017

At the time of check out reported to check out staff no hot water in bathroom sinks. They went through the motions of reporting but did little to fix the problem. See my previous comments for more detail

"Very accommodating"

5
28/09/2017

I was in Casper, WY to take an overnight trail ride. Because of my schedule I needed an early check-in and late check-out.The staff was most accommodating and pleasant. It was most convenient and a great experience!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us! We are delighted to hear we were able to accommodate your schedule while staying with us and appreciate your compliments. We hope to see you again soon!

"Does What It Needs To Do"

5
28/09/2017

Stayed one night. Everything was great, from the room, to high speed internet, to breakfast. Better than many high end hotels. Best Western has certainly stepped up their act. They have regained leadership in the mid tier hotel market.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are very honored you feel we are better than many high end hotel and sincerely appreciate your compliments! We hope you will be back to visit us again soon!

"Wonderful Hotel"

5
25/09/2017

We stayed here for 2 nights while visiting family. Room was nice size and nice looking. Bed was comfortable. Nice breakfast both mornings, eggs, waffles, sausage, biscuit and gravy first day, second day was eggs, bacon, potatoes, plus both days also had danishes, muffins, cold cereal, juices, coffee and tea.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. Our breakfast always aims to start the day right and we are happy to hear you found plenty of options each day! We hope to see you again!

"Great Hotel!"

5
23/09/2017

One of the best hotels I've stayed in! Exceptionally clean, seemed brand new, less expensive than the competition, super friendly, helpful staff, outstanding full breakfast... if you're in this area, make sure you stay here!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. Our priority is always to insure our guest have the best stay possible while here in Casper and we are thrilled to see that accomplished with your recent stay! Thank you for your recommendations and we hope to see you in the area again soon!

"Never disappoints"

5
21/09/2017

We always stay at this Best Western. It doesn't look like much when you drive up to it, but it is beautiful inside. The staff is always friendly and the beds always comfortable. It is a little out of the way from most of Casper, but for the price and the quality you get; totally worth it!

"Good new hotel"

4
20/09/2017

Easy access to freeway south of Casper. Staff very friendly and knowledgeable of the areas dining and tourist sites. Breakfast items well presented and tasty. Room comfortable and clean. Reasonable rate, good value for price paid.

"Great service"

5
20/09/2017

The staff at the Best Westerbn Plus in Casper, Wyoming were among the best that we have worked with over our many years of traveling. Vey friendly and helpful and went out of their way to make sure things were great for our visit.

"Great hotel."

5
17/09/2017

Great service, clean and comfy beds. Great breakfast ... warm food and fresh. The hotel is new, so everything was very nice. Great pizza along with salad at place across the street. I will definitely stay again.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We are thrilled you feel we are a great hotel and that you enjoyed our breakfast! We hope to see you again soon!

"Clean, friendly, Beds and breakfast just ok."

3
17/09/2017

Staff and property were inviting. We really appreciated the food our sofa bed and the ability to comfortably sleep our family of 6. However, beds were pretty uncomfortable and the pillows were all way fluffy - too high for my neck. Breakfast was more limited than I was hoping for based on other stays at this hotel brand and the single toaster took forever. Few dairy free options. There IS a pool, even though the website doesn't list it. Everything was very clean and new. There's an overpriced little store for stuff you might have forgotten plus candy etc. $5 for two Zantac pills for example. Location of property is the far East side of town right off of the freeway by hat 6 road so take that into account when staying.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We apologize for not exceeding your expectations while staying with us. Our guests are always our top priority and we will review all aspects you have mentioned to insure all future stays are met with the highest of standards. Please feel free to contact us anytime to review this further. We hope you will consider giving us another chance to impress you.

"A Comfortable Nights Rest"

5
13/09/2017

This is a newer hotel with friendly staff and nice accommodations. The rooms were nicely decorated and very clean. There is an elevator that will take you to the floor your room is on. The parking is easily accessed with many stalls available.

"Great place to stay!"

5
12/09/2017

Professional, accommodating, friendly staff; clean, comfortable guest room; great mattresses & pillows; hot water; well-presented breakfast variety; good TV offerings; excellent value; property is extremely well-maintained. We've stayed here several times & are consistently pleased with the experience.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience while staying with us! We are delighted you had a great stay with us each time and look forward to your next visit!

"Great People; Great Establishment"

5
12/09/2017

If you get a chance to be in Casper, WY, this is the place to stay. My husband and I stayed four nights there during the eclipse of 2017 and had a wonderful time. The hotel is very clean, the rooms are nicely decorated and comfortable, every Staff member we encountered was just super, very accommodating, and the breakfasts were the best we've ever had at any Best Western we've stayed at. I highly recommend this Best Western.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are so thrilled you had a wonderful time staying with us over the Eclipse! We appreciate your compliments and will pass them along to the team! We hope you will come visit Casper again!

"New and Quiet"

5
08/09/2017

This is a beautiful, new hotel. Located on the extreme eastern edge of town in a quiet business park, I'm glad I had Google Maps to talk me to the hotel -- it's pretty dark in the area. My king-bed room had a comfortable couch, and all the accoutrements one would expect of a new BW-Plus. I slept great in the very quiet room. Breakfast was great -- eggs, waffles, bacon. Check-in and check-out were so simple, and I was on my way to the Black Hills! I fully enjoyed my stay in this hotel!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you had a great stay and slept well while here in Casper. We appreciate all your wonderful compliments and will pass them along to the team. We hope to see you again in future travels!

"A new property on the east outskirts of town."

4
08/09/2017

This property is set back from the main road on a side street so it is very quiet. Our room was a good size, that's why we found it odd that they had only one nightstand and one chair where they could have easily fit a nightstand on both sides of the bed and a love seat. There was also a desk chair, so if you wanted to watch TV or read the newspaper one person got the nice chair and the other a desk chair. I guess they think people travel alone? Since I travel with a CPAP I had a problem with the lack of a nightstand. We called down to the desk and a small plastic stack of drawers arrived very quickly which fit the spot where a nightstand should have been and would hold my CPAP. We had a bit of trouble regulation the heat/air but it was cool at night so we didn't have a problem just leaving it off. There was a micro wave and a small fridge - no freezer compartment. The breakfast was really lovely. Real eggs, breakfast meat, pot of cooked oatmeal, nice choice of breads, yogurt, waffles, cereal, juice, milk - much nicer than is usually offered. We thought it was a very nice place to stay.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted you really enjoyed our breakfast and are happy to hear our team was able to find a solution for your CPAP Machine. We hope you will come stay with us again on future visits to Casper, WY!

"Retiree"

5
07/09/2017

This hotel was built in April of 2015, so very nice and new. Their rates are really reasonable and we received a 15% senior discount. They have a really good full, hot breakfast, with bacon eggs and potatoes. The eating area is very large and comfortable. The silverware dispenser was the talk of the breakfast crowd:) The bathrooms are very clean and the beds are comfortable. My only concern is the noise from the room above us: the footsteps and the flushing of the toilet are easily overheard and especially noticed during the night time. A new hotel does not automatically ensure proper insulation between floors! We would definitely stay here again due to the good rates and the newness of the hotel.

"B.W. Plus????"

3
04/09/2017

While we are very grateful we found room at this BW location, and the staff was very nice, I guess we are comparing it to another BW+ that was outstanding. This location is a in almost a secluded area righto off the f'way. It's in a group of all the other hotels, and was a little confusing on which driveway to enter. The lobby is open, and spacious with enough room for all the guests at the included free breakfast. Water, coffee & tea is available 24/7, and that was a big "plus". The rooms however are dated. There is a refrigerator in the room, and there was enough space to walk around. The bathroom needs a little lift. You need to drive for all the food spots that is about 1-2 miles away from this hotel. We did have to remind the check in person we were gold members. Usually we get a big welcome. Maybe it was just a bit busy on this day. Otherwise it was a pleasant stay.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We strive to exceed every guests expectations and want to apologize for not meeting yours during your stay with us. Our location on the East side of Casper is in a new development area that continues to grow consistently and understand that for some of our guests we are not in the ideal location. We hope you will consider giving us another chance to exceed your expectations. If there is anything we can do please feel free to contact us directly.

"Nice Stay"

5
04/09/2017

Quiet hotel, courteous staff, clean amenities, and good location. Get a suite if you can. Huge room! We had 3 people in our party and had plenty of room for our luggage and belongings. Will definitely stay again when back in the area.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are thrilled you had plenty of space in one our our suites! We appreciate your compliments and look forward to your next visit!

"Trip through South Dakota and Wyoming"

5
04/09/2017

My wife and I made an extended trip through South Dakota and Wyoming while returning from a veterans reunion in Minneapolis. Our travel took us down Interstate 25 through Casper, Wyoming. I selected this Best Western through the BW internet page. We were pleasantly surprised by the quality and appearance of this BW location. It was easy access off I-25. The exterior and interior appearance was excellent. We thought the hotel was fairly new, but were told it is 2 and a half years old. You could not guess the age by its appearance. It looks to be 4-5 months old. The hotel is well maintained and very clean. The breakfast area is one of the largest I have ever seen in any hotel. I would recommend this hotel to anyone traveling in the area.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are delighted you chose to stay with us during your trip and enjoyed your stay! We take great pride in our hotel and its appearance and appreciate when its recognized by our wonderful guests. We hope to see you again on your next trip!

"Eclipse Trip to Casper"

5
31/08/2017

Excellent option during our visit to Casper for the solar eclipse. The hotel staff was very helpful and accommodating. The area was on the eastern edge of town, and was very spacious and quiet. The price was a bit high due to room demand during the eclipse, but overall it was a very nice facility.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share our recent experience with us. We are delighted you enjoyed your stay with over the Solar Eclipse here in Casper. We hope you will come see us again soon!

"Convenient to highway a bit pricey"

4
30/08/2017

The hotel is located in a business park right near the highway but it is a little way from downtown and there is not a lot in walking distance. It was fairly expensive for this class of hotel on a Wednesday 5 days before the eclipse, not sure about 'normal' rates. The room was quite large and open, so overall a good experience. Decent breakfast bar and plenty of parking.

"Great Stay"

5
30/08/2017

If you have to travel for business and want a quick place to stay, I highly recommend this hotel. I got in late and had to leave early, but it was a great comfortable bed, nice bathroom, and a great night's sleep. Breakfast was a full compliment of hot items and cold cereal.

"New hotel; very helpful staff."

4
29/08/2017

We stayed in Casper in our traipse from seeing one set of kids in Idaho to the other set in Iowa. It is a very new hotel, very clean and modern. The staff was very helpful - during check-in and check-out. The kitchen attendant located my wife's wallet which she misplaced during breakfast. The staff shipped a half-drawer of clothes to me that I inadvertently left behind. We do pass through Casper periodically, and will definitely stay here again.

"Vacation"

5
28/08/2017

Staff and room excellent! Great location and lots of shopping and restaurants within a few miles of the motel. Would recommend the Wyoming Ale Works for good eating and atmosphere. Very good value and great food!

"Vacationing"

5
24/08/2017

Beautiful facility and amazingly clean especially given hotel was full the day before because of eclipse viewers! Beds comfy..rooms large with lots of room to move about..quiet... with vending and ice in their own room which so makes sense...very spacious breakfast area with broad variety of eats...would definitely recommend and stay again. I've stayed at inclusive resorts and this BW room was equal to far more expensive accommodations. No complaints. Though not a complaint, I prefer softer pillows than those provided; however full confession I did not check with the front desk to see if softer pillows were available. A note...decor colors soothing!

"Road trip pit stop"

4
24/08/2017

This place seems quite new and fresh. Easily accessible from 25 on the east side of the town. It is a three star type hotel, nothing posh , towels aren't big and fluffy no down comforter. Overall we were completely satisfied. I would suggest to expand the duties of the employee casually Swiffering lobby to emptying trash in the breakfast area. The gal there was hustling to keep supplies and food replenished.

"Enjoyed BW Hotel Stay"

5
23/08/2017

I had a very easy time making my reservation and was given a nice room for the night I needed. Very pleasant check in and check out personal . I enjoyed a wonderful breakfast with all the food entrees I like to eat. Fruit, pancakes, eggs, sausages, cinnamon rolls, etc. etc.. Very Good !

"Excellent staff and hotel!"

5
22/08/2017

Where to begin: I hated to leave! Generally I log about 160 nights per year in hotels/motels, and my stay at Casper's BW+ has been about the best one in a very long time!! The room was excellent and Housekeeping does and excellent job, and friendly, the whole week! Breakfasts were amazing compared to many other places and even some other Best westerns! The staff in the dining area work hard, are helpful and friendly, and know how to manage "Breakfast!" :-) Front Desk staff are "Aces!" The greetings; friendly & helpful demeanors all make for a pleasant stay! Hotel management rocks too!! Everybody was at their best and performed excellently despite very busy festival week. This speaks of an excellent hotel community and supportive management! I would stay here again anytime!! BTW- Casper Wyoming is one of the best communities for friendly vibe, music, business, and great food! Super people and a welcoming bunch! Aces!!

"Very impressed "

5
20/08/2017

The breakfast was delicious and well stocked. Nice hot breakfast, not your typical continental. The staff was polite, friendly and very helpful. And this place is clean, clean,clean. Highly recommended.

Levi B, Guest Relations Manager at Best Western Plus Casper Inn & Suites, responded to this review
Hello Melissa, We are absolutely thrilled by your wonderful compliments and your recommendations. It was a pleasure having you and we hope to see you again soon!

"What happened to BW?"

2
16/08/2017

OK - I guess I shouldn't look a 'gift horse' in the mouth, and this really is just my subjective review. We stayed at this BW for free (we used points). Now, I get that paying for a room with points can mean we get the least desirable room; as management at some places are like that. However, our room was poor for more than just being in a bad spot in the hotel (by the stairs and an outside door). Construction of this near new property is not particularly good: building shortcuts are evident from the bathroom fixtures (the shower/tub water control valve and tub spout were loose and shaky to operate), to NO soundproofing and paper thin walls. The hotel, which caters to construction workers and others working in the area, is NOISY. Not just from comings and goings, but room to room noise, too. While the noises were nothing more than you'd normally expect, a door closing, footsteps from upstairs, etc; the volume seemed to be amplified by the thin walls, sparsely decorated rooms, and 10 foot ceilings. Just the sound of a door closing sounded like a gunshot and at 01:15 A M, that doesn't do much for sleeping. Then there are the towels. Simply poor quality. We had better towels in my (public) high school gym. . . Just another shortcut taken to keep costs down and maximize revenue. At the end of the day, we were just as glad to have stayed for "free". It's not worth the price otherwise. I normally don't give poor ratings, but this place was not up to the usual Best Western standards, especially for a newer place.

Erin M, General Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear RockinDowntheHwy; Thank you for your new review which contains more elaborate details than the BWI Survey Response you wrote yesterday which I have addressed. First I would like to allay any concerns you may have regarding your building assessment of our property and ensure you that this property exceeds all standards of quality and detail and was built with much pride and care in experienced ownership. The Hotel Team Members from the Front of the House to the Back of the House have the most impeccable work ethic and give nothing less than 200% every day. I am very proud and honored to have the opportunity to work for and with these great people who share the same values. Our goal is to exceed our guests expectations every guest, every stay. After careful review and follow-up, I am unable to substantiate your assessment of our building schematics or linen inventory; however thank you for the opportunity to review these areas to ensure we continue to deliver High Quality, Services, Accommodations and Guest Satisfaction for which we have received many Customer Voice and Physical Environment Awards. We do not "cater" to any specific groups whether they are hard working construction folks, families enjoying a trip to Yellowstone, State and Federal Agencies to name a few; we value all of our guests and appreciate their continued business. We in good faith wish to extend additional bonus points to your membership account which you may use at any BWI you prefer and hope you enjoy your stay. Warm Regards and Safe Travels as you continue RockinDownthHwy.

"Why look anywhere else"

5
15/08/2017

Stayed here several times. Always a good experience. Comfortable and clean with a very good complementary breakfast. The only problem was this last trip in Aug. when bikers felt that they had to rev their bikes up at 5:30 in the morning to let all of us still sleeping that it was time to get up.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experiences with us. We are delighted you have chosen to stay with us on multiple occasions and appreciate you very much. We look forward to your next visit!

"Don't use third party"

5
15/08/2017

As I checked in to the Hotel i found out that did not have a room due to the fact that the third party booking service that I used had fail to do there part. The young man was more than helpful to get us a room.

"Spotless"

5
14/08/2017

Great rooms, super clean. Everything seemed brand new. Breakfast was decent, nothing special. At .5 mile up the road, ate at Fire Rock restaurant, which was AWESOME (steak kabobs and cedar plank salmon).

"Excellent modern hotel with good facilities"

5
14/08/2017

An excellent modern hotel with good facilities. The rooms are spacious and well appointed. The front-desk service was very friendly and helpful. The Price represents good value for this standard of hotel.

"Best Hotel in Casper"

5
08/08/2017

Just a great experience. Staff friendly, rooms impeccable, breakfast yummy, beds super comfortable, room super clean. Would definitely stay here again. I can't think of anything negative to say about this hotel. I was superb!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Dear J W, We want to thank you for taking the time to review your stay with us. We are so thrilled you feel We are the best hotel in Casper and had a great experience. We hope you will come see us again soon!

"Great place to stay, easy on the wallet"

5
04/08/2017

We had a very comfortable stay at this BW Plus location. Very comfortable bed, room was very clean, ample space. Staff was SUPER friendly and accommodating. Wonderful experience, especially for the price!

"Great experience!"

5
03/08/2017

Excellent place to stay in Casper Wyoming. Clean, friendly staff, nice amenities, great prices and quiet setting. Beds were very comfortable and rooms were spacious and in like new condition. I would definitely stay here again.

"Great place to stay"

5
02/08/2017

This hotel already had great reviews and I can easily add to those. Really enjoyed the friendly staff and excellent accomodations. The breakfast was one of the best I have had at a Best Western. Provided a great start to our vacation!

"great staff, great hotel"

5
01/08/2017

I have had to stay in Casper unexpectedly twice this year because of family in hospitals and both times I stayed at the Best Western and both times were excellent. The staff was very helpful and supportive, the hotel was clean and comfortable, the amenities were more than I expected. Overall an exceptional experience.

"Perfect stay, great breakfast"

5
31/07/2017

This was a perfect stay. Everything clean and smelling fresh. The best part was a great breakfast. Tammy was in charge of this and talked to and greeted everyone. Eggs were actually pan cooked to perfection. We loved it all. Sausage, pancakes, oatmeal and everything else.

"Great place to stay"

5
28/07/2017

Best Western!! this location is new and very comparable if not a step up to the Marriott (Fairfield) hotels. The service was great, rooms, very nice and clean. You will not be disappointed! Did I mention good pricing and value?

"Don't sleep just anywhere - sleep here!"

5
26/07/2017

If you are anywhere near Casper WY and it is time to choose a place to sleep for the night, hands down - this is the place. I promise you won't be disappointed! The facility, the staff, the location, the nearby restaurants - all outstanding. It is clean, refreshing, and the beds are very comfortable - what more could you ask? Well, wait until you go down for breakfast.....they outshine most everyone else and the coffee brews fresh with every cup made! No waiting for a table here - there is plenty of room for guests to enjoy their meal and not feel rushed to give up the seating. I give their hospitality an A++ and they don't even live in the South!

"Good Experience"

4
24/07/2017

Overall a great place to stay. However, avoid room 217 as the view is completely obstructed by the front carport. In addition, you can clearly hear the front door opening and closing through the night and early morning while trying to sleep as this room is directly above the lobby.

"Nice hotel for a reasonable price."

5
24/07/2017

I really enjoyed the cleanliness and comfort of this hotel. The complimentary breakfast was nice and the staff was professional and friendly. No complaints. A shuttle to the airport would have been a nice amenity but it will not keep me from returning to this hotel.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted you really enjoyed staying with us and feel our team was friendly and professional. We hope to see you again in the future!

"Traveling through"

5
24/07/2017

This Best Western Is a clean, comfortable place to stay. The staff is very polite and helpful. The coffee is excellent and the food is very good, especially considering it is free. We will stay again on our return trip and when we pass through in the future.

"Great hotel"

4
23/07/2017

We stayed here on our way to Devil's Tower. It is a nice hotel, friendly staff and great choices (cold and hot) for breakfast. My kids enjoyed the pool. We would recommend staying here if you are in the area.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are happy you feel we are a great hotel and appreciate your compliments and recommendations. We hope to see you again on your way through.

"Casper Inn Is The Best"

5
18/07/2017

On our 2 week driving trip across the western half of the US, this is the absolute best hotel we stayed in. It appears to be brand new and we had absolutely no problems at all here in Casper. The pool was great. The internet was great. Excellent breakfast selection here, they encourage you to take small items to-go so the kids can snack on the road. It appears to be practically brand new. Best stay we had on our trip.

"Jt"

5
17/07/2017

This was a great stay, the staff is always pleasant and friendly. I enjoy staying at this location it is new and kept up well and has good eating establishments located near it. I will stay this location again the next time in Casper

"Fantastic hotel in a great town!"

5
17/07/2017

On a recent BMW motorcycle trip, we stayed at this property and were happy with our experience from the time we arrived until the moment we put our kickstands up and glided out. The employees were very nice and super accommodating. The room was extremely clean and decorated nicely, and the beds were very comfy. Morning breakfast was spot on and offered more than just yogurt, fruit, cereal, waffles and muffins - this hotel had real scrambled eggs, bacon, fried potatoes and all the fixings to create your own breakfast burrito. Due to being on a long distance motorcycle trip and feeling fatigued from long days and miles, I was a bit slow in preparing for our departure that morning, but the staff was so sweet and accommodating about a later check-out. I highly recommend a stay at this fabulous hotel!

"Newer hotel, nice rooms and facility"

5
17/07/2017

This is a newer property in excellent condition as you would expect. Excellent breakfast spread, comfortable and clean rooms. Sits just South of the town in a quiet area but with easy access to some outstanding restaurants nearby.

"Training in Casper"

5
17/07/2017

Courteous staff, clean rooms, good breakfast. Look forward to staying there again! Easy freeway access, and tons of places to eat nearby. Wife was able to shop nearby. Nice area of town. Look forward to visiting Casper again, and will try to stay there again.

"Wonderful Motel"

5
13/07/2017

This motel is a nice looking motel as you drive up. The front desk clerk was wonderful. The rooms are clean and spacious. Breakfast was hot and good. The atmosphere in the motel was really comforting.

"Good price for a place to sleep"

4
12/07/2017

We stayed at this hotel as a stop over on a national park road trip nourbayite was huge. Our teens were happy with the pool. The pullout was not comfortable as usual, but the staff provided us with extra comforters to use as extra padding. Breakfast was decent as expected. Overall a good value for the cheapest hotel we stayed at over the course of 2 weeks.

"Very nice updated hotel"

5
08/07/2017

Very nice, newly updated hotel. Breakfast was good, rooms were clean, beds comfortable, and quiet. We had rooms near elevator but no noise noticeable. Nice pool and hot tub area. Fitness center and business center were also very nicely done.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for sharing your experience while staying with us. We are delighted by all your wonderful compliments on our hotel and amenities. We hope to see you again soon!

"Very clean hotel + very friendly staff"

5
08/07/2017

This hotel is one of the cleanest hotel we ever stayed. It feels like it just opened. Everything looked new. The entire staff (including the chef) was very friendly and willing to go the extra mile to do what's necessary to make their guests happy. Overall a nice and clean experience ... :-)

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are Thrilled to be one of the cleanest hotels you have stayed in! Our team strives to make sure ever detail is taken care of and appreciate the compliments. We hope you will come stay with us again soon!

"HOOTIES 2017 TRIP"

5
06/07/2017

Outstanding stay at this Hotel---Employees (ALL) were the BEST----all went out of the way to make our stay an unforgettable experience, we loved staying there, mostly because of the employees. Great location and close to so many things in Casper and still a quiet area away from all the businesss.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are Thrilled you found our team to be the BEST! Its a privilege to have such wonderful guests and we hope to see you again!

"Great Hotel!"

5
04/07/2017

This hotel was great. We are a family of 6, and it is often hard to find places that will sleep more than 4 without reserving a second room. The suite that we reserved slept 6 comfortably, and we were very pleased with the room. I'm not sure when this was built, but it felt brand new and was very clean. The complimentary breakfast was an added bonus. It included hot foods: eggs, sausage, waffles, potatoes, French toast, not just the typical continental breakfast of danish and fruit. The man cooking and refilling the food for the breakfast was doing a great job despite the big rush of people that all arrived for breakfast at the same time.

"Great place!"

5
03/07/2017

The facility seemed to be brand new! Friendly staff, good internet and a real nice breakfast that included some tasty hot items. Very handy location to the interstate, easily go and easy off. If we pass through Casper again we would definitely stay here!

"Best Place to Stay!"

5
02/07/2017

Great service - this hotel has excellent staff, comfortable inviting rooms and good location! I had left a water bottle, and house cleaning staff turned it in. Thanks for honesty! I highly recommend staying here while on business, with family or just passing through.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for sharing your experience while staying with us. We are thrilled you feel we are the best place to stay here in Casper and sincerely appreciate your compliments. Thank you for your recommendations and we hope you will be passing through again!

"Amazing"

5
02/07/2017

It was great. Clean, comfortable and friendly staff. Best Western is where we will stay on all our travels. We had our 15 yr old son with us and he enjoyed it also. It's location was perfect. Close to the freeways and places to eat.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you again for staying with us and sharing your experience. We are delighted you and your family had a great stay with us! We hope you will be back in Casper again soon!

"Love Casper!! "

5
29/06/2017

This was one of nine hotels we stayed at during our move from Oklahoma to Alaska. We loved the town of Casper and this hotel. Small little pool but enough for the kids to have fun. Great staff, great breakfast, comfy beds. Overall an excellent stay!

"June 27th 2017 Stay"

5
29/06/2017

This was a nice new clean hotel and was pleasant to stay at. Breakfast had a good variety of item and was hot and well maintained and stocked. Also when I asked for additional items like extra towels they provided them right away, I would stay again.

"Extremely Comfortable"

5
22/06/2017

Our stay here was awesome. The beds were very comfortable and soft and the rooms were quite and clean. The breakfast was great. Omelets, bacon, eggs, oatmeal, waffles, and much more.Close to any location in Casper, WY.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience while staying with us. We are delighted you were able to be extremely comfortable and hope to see you again in the future!

"Casper"

4
21/06/2017

A fine hotel, although a bit too far removed from everything else in Casper. Offers a good breakfast and the hotel features good services and amenities. A good example for the Best Western brand. Check-in and check-out were seamless. No problems of any kind.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for giving us your feedback on your stay. We are delighted you enjoyed your stay and our amenities. We hope to see you again soon!

"Great stay"

4
20/06/2017

Casper Inn and Suites was a great place to overnight. Front desk staff are very helpful and nice. I rolled in around 10pm and was greeted as if I had been staying there over a few days. Clean rooms, average breakfast. Would recommend.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for giving us your feedback on your stay. We are thrilled you had a great stay with us and appreciate your recommendation. We hope you will come stay with us again!

"Excellent place to stay"

5
19/06/2017

We loved this BW--clean rooms, bathrooms, soft comfortable bed. The staff was excellent. The breakfast was EXCELLENT !! They had everything you could want to eat and more. Highly recommend staying here!!!

"Clean & Good Value"

5
19/06/2017

Very clean and very nice hotel for its class! Comfortable beds, I could bathe my child in the tub with no concern and had a decent breakfast, although no real food veg/vegan options (typical for this class of hotel) but GREAT coffee with syrup flavors available!! Excellent value and aesthetically pleasing to stay in!

"Casper Experiance"

4
14/06/2017

The hotel was clean and well maintained. The staff were friendly and helpful. The room was quite large and well maintained. The complementary breakfast was good, well presented and kept well stocked. My wife and I would not hesitate to stay at this hotel again.

"Beautiful and comfortable"

5
12/06/2017

We were searching for a hotel for a 2 day stay in Casper. I am glad we selected this one. This is a newer hotel; staff is friendly, the room was comfortable. My son had to stay one the sofa bed, which he said was not that comfortable, but it is a sofa bed !! We especially liked the location. Lots of restaurants, movie theater, and shopping. The mall is right down the road too! The price was a little step for us, $150+ However; there was a lot going on so maybe on a non-busy weekend it would be more reasonable. We are extremely pleased that we opted for this property.

"Fantastic hotel"

5
07/06/2017

This is a fantastic hotel. Caring staff; clean, comfortable rooms; great breakfast; beautiful building. We were thrilled with our night in Casper at the Best Western. We will definitely stay here again.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thanks so much for staying with us and rating us so highly! We are delighted by your compliments and will pass them along to the team. We look forward to seeing you again soon!

"Very impressed"

5
03/06/2017

The hotel itself is modern and clean. Our room (standard two queen bed room) was well decorated, spacious and clean. The breakfast was great! There was no need to go out for breakfast because it had everything you could want. We would definitely stay here again!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled by your wonderful compliments and are happy to know you got everything you wanted with the breakfast. We hope to see you again soon!

"Great Place to Stay"

5
31/05/2017

We were traveling cross country and choose this hotel by name only and were pleasantly surprised. The staff was excellent and the service was as well. A variety of items were available for breakfast which allowed for everyone to have a favorite. The decor was attractive and well cared for. I would certainly return.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are delighted to have pleasantly surprised you during your stay! We hope you will come back and stay again soon!

"Great place to stay in Casper"

5
28/05/2017

This is a superior quality Best Western in a good location near, but not too close, to the Interstate. The hotel is fairly new & the rooms are large, comfortable & well-equipped. We were only staying overnight but would happily have stayed longer if holidaying in the area. There are a number of restaurants (including a very good steakhouse) within easy reach. The inclusive breakfast was one of the best of its kind with a good choice & an extremely helpful server. Definitely a good choice for accommodation in Casper.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you so much for taking the time to review your stay! We are delighted you consider us a superior Best Western and really enjoyed our breakfast! We want to thank you again for staying with us and hope to see you again!

"Very great extended stay!"

5
26/05/2017

We stayed at this hotel for three weeks while transitioning to Casper for work. Absolutely no complaints! Levi and Lindsey were amazing at the front desk. Joe was the man in charge of the breakfast and did an amazing job. It is the nicest complimentary breakfast we have ever had. Several different hot choices everyday. Yogurt, fresh fruit . . . the list goes on. Nice pool, hot tub and workout room. The rooms were very quite and spotless. The cleaning staff did an excellent job and were very friendly. Would definitely stay again!

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Jane, Thank you for taking the time to share your experience with us! We are trilled you really enjoyed your stay and had wonderful interactions with all of our team! It was a pleasure having you and we hope to see you again soon!

"Great hotel"

5
25/05/2017

I went with my 2 kids, this was a fantastic stay. The room was large, extremely clean, they loved the pool and the people are overall very friendly and it was a very nice stay. We only got to stay for one night but would really have liked to stay longer.

"Great price for a nice Casper hotel"

5
25/05/2017

If you're looking for a nice, clean, comfortable hotel in Casper, with great staff and a full breakfast at an unbeatable price, this is your place! I just stayed here for four nights, and couldn't have been more pleased.

"A new option for staying in Casper"

5
23/05/2017

A lovely new hotel with very comfortable rooms. The staff was very helpful and welcoming. The breakfast area is lovely and the food offered was deliciously prepared. A great place to stay anytime. We stayed on the 4th floor and had a nice view of the mountains.

Levi B, Front Office Manager at Best Western Plus Casper Inn & Suites, responded to this review
Mary B, We are thrilled to hear you enjoyed your stay with us and found our breakfast to be delicious! We hope you will come stay with us again soon!

"Fabulous!"

5
18/05/2017

This is hands down the best Best Western we have stayed at. The hotel was beautiful. CLEAN! The free breakfast was wonderful for our needs. All of the staff we encountered were professional and caring.

"Casper, WY Best Western"

5
16/05/2017

Great staff, rooms and view of the mountains from our room. The only things we weren't impressed with were the soft bed and pillows. Cleanliness was impressive even after having several teenagers staying there. We can understand why Best Western hotels are preferred to others. We started staying in BW hotels/motels on our honeymoon 53 years ago.

"Super Clean/Great Breakfast"

5
15/05/2017

We chose this hotel based on the reviews and they were spot on. The rooms were exceptionally clean and the breakfast was fantastic. There was something for everyone. The beds were comfortable but the pillows were lumpy however we did not check with the front desk to see if there were options.

"New, clean hotel"

5
13/05/2017

This is a new hotel. We stayed here during the firs week of May '17. Everything is very clean. The breakfast area is the roomiest of any hotel I can remember. The staff is nice and professional. Since the hotel is new, the rooms, and especially the bathrooms, were very clean, and smelled fresh. The hotel is pretty close to the mall and other shopping areas such as Target and Wal-mart. Also, there were quite a few decent options for dining close by. The Olive Garden was just down the hey, maybe a mile or so.

"If you visit Casper...this is where you should stay"

5
10/05/2017

I can't say enough about the staff at this hotel. They are highly professional, guest centric, knowledgeable, authentic, genuine, and do all they can for each guest so that guest returns. They are a fine example of Wyoming hospitality; and even if they were not in Wyoming, they would do the same job as they understand the hospitality business. I should know as I taught the ProStart Culinary Arts and Hospitality Program in a high school for years. The breakfast managers are fantastic, keep the breakfast room clean, well stocked and make a darn good breakfast with MANY choices. They make sure guests leave satisfied: waffles, daily meats such as sausage and bacaon, juices, coffees, teas, fresh fruit, yogurt, granola, oatmeal, cereal. toppings for cereals/granola/oatmeal, milk, fresh strawberries/blueberries for waffles and cereals, muffins, breads, rolls that are fresh baked (in fact all the items are freshly prepared such as eggs/bacon/breakfast burritos/tolls). Oh, forgot, pancakes/french toast. Choices change daily such as meats/breakfast entrees such french toast and pancakes. Will you leave satisfied...well YES! Check in and check out is quick and easy. The property is clean, well, maintained. The pool and hot tub are nicely appointed with towels so you don't have to bring your own or ones from the room. Both are clean and well maintained. Rooms are appointed nicely with great business set up, WiFi, desk, comfy desk chair, well lit, clean, roomy, clean fridge and microwave, really comfy beds, easy temp control. The exercise room has up-to-date equipment as well as towels. You need not worry about cleanliness as this room is spotless. Conference rooms are really well appointed and comfortable though I have not used them; just looked at them. This is the whole deal here: service from great staff, comfy rooms/beds/amenities. great breakfast choices. great location. nice property, clean pool and hot tub, great exercise room, ample parking. I only stay here when I'm in Casper and that can range from 5-18 days a month. I would not stay anyplace else.

"Good choice"

4
06/05/2017

Convenient location, clean and new hotel, friendly staff, good breakfast. Close to restaurants and coffee shops, shopping. Quiet. It was only a one night stay, do coming up with more than that is a challenge.

"Leisure Travel"

5
02/05/2017

Wonderful accommodations. Staff was great. The location worked out very well since we were traveling on to Jackson Hole. We had an 89 yr old with us and the special accommodations for someone with a walker was outstanding.

"Great night stay"

5
29/04/2017

Great night stay. Greeted by friendly staff and refreshing cucumber water. Worth trip for those reasons alone. The rooms are clean and beds are awesome. There is a steakhouse nearby that is a must do also.

"Convenient and Safe place to stay"

5
28/04/2017

I was there for business. I liked the location, close to shopping and restaurants. I am a runner and do not enjoy treadmills. The location has a safe feel. I did not hesitate to run outside early in the am before daylight. The pool was available late and early, which I enjoyed and used.

"Pleasant place with awesome free breakfast"

5
27/04/2017

The place was your average hotel stay. Staff was friendly. But the breakfast buffet was fantastic and was very clean area. I would recommend this BW and they offer AARP rate, so ask for that rate if you are a member. Worth saving the extra few bucks.

"Rest Stop for the night"

5
27/04/2017

It was a very clean hotel and front desk personnel was very friendly. We stop to rest for the night and plan to be on the road at 5:00 am. The room we got was above the pool and making a clicking noise. We were unable to go to sleep with the noise. We called down to the front desk and ask if we can switch room. She was really nice to let us switch room and accommodated to our need. Thank you.

"Very Nice Stay"

5
25/04/2017

Easy access to restaurants and mall shopping. Very comfortable room with an exceptional breakfast. Extremely friendly staff and well decorated lobby and room.Did not use the pool or the exercise room but they looked inviting. The hotel was quite busy with business travelers.

"Pleasant surprise"

5
24/04/2017

i was pleasantly surprised with this Best Western form the moment we walked in the lobby to when I open my room door. I would recommend this location to anyone looking for a comfortable location to stay at.

"Best .. Best Western is in Casper Wyoming"

5
18/04/2017

Made reservations while in route. Pulled in and Tambra had us all ready to go. Right to the room and was clean and cozy. Great nights sleep in the beds. Best REAL breakfast we ever had in any hotel. Easiest checkout. Folks were very kind and professional.

"Stayed at the Best Western and highly recommended!"

5
17/04/2017

This hotel was excellent, we so enjoyed our stay. Everything about it was excellent, the staff, the room, the outside, the breakfast, the pool, everything! We will be back in Casper and will stay here again. The breakfast was actual eggs and bacon, omelets, and the usual, fruit, oatmeal, cereal, yogurt. The pool and hot tub were very clean and very refreshing.

"Bring your own ALARM"

4
17/04/2017

Great stay except do not rely on them being able to set a wake-up call. Also if you book on a travel site your going to get the Ice Machine/Elevator room so do not plan on getting much sleep. Don't pay the extra for the suite, they give you a handy-cap accessible room not a suite.

"Night out with friends"

5
16/04/2017

We had a night out with friends and stayed at the Casper Best Western and the service and quality of the hotel we're exceptional. We always stay at best westerns everywhere we go if we can. Thank you for such a great chain of hotels!

"Perfect!"

5
12/04/2017

Loved it here! It was new and nice and we loved how clean it was! We stayed here for a soccer tournament and was very happy that we got a late check out at 1:00pm since we had early soccer games it gave us time to come back and get our stuff! Loved how New and Clean this place was amazing!

"Superb service and accommodations!"

5
09/04/2017

The hotel.is fairly new being placed in the McMurray business Park. Yeah so the views not so great but who's looking.. the pool.was nice and clean and the staff were compassionate and service oriented. A rarity. The room was top notch the beds comfortable and the rest easy. We had a blast there!

Erin M, General Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Kelly, Thank you for choosing to stay with us during your recent trip to Casper, it was our pleasure to welcome you. We value our guests feedback and would like to also thank you for your kind compliments to our team. Warm Regards and Safe Travels.

"Enjoyed BW Hotel Stay"

5
05/04/2017

Very comfortable bed and had a great fluffy extra blanket to throw over me to make for a great sleep. Awesome Complementary Breakfast ! I was able to check my email easily. I used the workout room and even enjoyed a quick swim. The water was perfect !

"Good place"

5
04/04/2017

Easy access off I-25. Newer hotel everything worked well. Located outside Casper Wyoming a few miles on hat six road. Lots of food choices close by. This is a large hotel with lots of rooms. I would stay again.

Erin M, General Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Norman, Thank you for choosing to stay with us at the Best Western PLUS Casper Inn and Suites, it was our pleasure to welcome you. Your kind feedback is greatly valued and appreciated and we're glad you enjoyed your stay. Warm Regards and Safe Travels.

"Beautiful Best Western"

5
29/03/2017

Beautiful hotel, great staff. Conveniently located. Great help getting around Cadper with all the museums to see. Very quiet, comfortable beds, good breakfast. The rooms Are super clean and well appointed.

"Home Away from Home"

5
26/11/2016

Looking for a hotel that feels like you are at home? Searching for clean surroundings, courteous service, a great grab and go hot breakfast, and indoor pool and hot tub. Well stay at the Best Western in Casper.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Frank, We are so delighted you think of us as your home away from home! Its always our goal to make each and every guest as comfortable as possible and we enjoy seeing that success. We appreciate your wonderful compliments and hope to see you again soon!

"ABSOLUTELY THE BEST!"

5
23/11/2016

Staff very accomodating! Easy check in - check out! Beautiful spacious rooms, extremely clean! I would recommend this hotel to anyone traveling to Casper, WY. Easy off - easy on from I-25. Beautiful view of Casper Mountain! Close to excellent restaurants, theaters, shopping, etc.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Denzel, We are absolutely thrilled you feel we are the absolute best and really enjoyed your stay with us! We are glad our location was perfect for you and hope to see you again soon!

"Best bang for your buck in casper"

5
22/11/2016

I cannot even believe I entertained staying anywhere else. The price was right and the service was incredible. Nothing beats a clean, new hotel, close to all the attractions downtown. I'm glad I had the opportunity to stay here!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We are thrilled we had the opportunity to impress you! Our guest are always our priority and we hope you will come stay with us again soon!

"Excellent Hotel"

5
22/11/2016

This is a great hotel for its amenities, cleanliness and value. I typically like to stay at Marriott properties, but decided to try this Best Western instead, and was very pleased. I would highly recommend this hotel for those staying in hotel.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Doug, We are delighted to hear you were very pleased with our hotel and would highly recommend us. Thank you for giving us a chance and we hope to have you stay with us in the future!

"Gps WRONG! Nice but...."

4
20/11/2016

It smells like a carpet store. We wasted 45 minutes trying to find it! Very nice room, pool, nice bed. Look for it behind the Holiday Inn, exit 182. On the opposite side of the highway is a big gas station with fast food (scholarly) and great convienence store with fruit, drinks and Kombucha!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Marie, We want to thank you for sharing your experience with us. We understand that new carpet can have a strong smell and apologize if it was uncomfortable for you. We appreciate your compliments and hope you will come stay with us again!

"Must stay!! New, close to amenities!!"

5
20/11/2016

My wife and I got a king suite for probably the cheapest I've ever paid for a motel!! The staff was super friendly and very nice!! Thats something you don't always get when staying at a motel. 5 minutes away from dining and the mall and starbucks!! Rarely rate 5 stars but this one got it!!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear David, We are absolutely thrilled you felt we deserved the 5 star rating from you and found our location to be a great spot! We appreciate your compliments and recommendation and hope to see you again soon

"Great Hotel Great Value"

5
19/11/2016

Hotel is new, modern finishings yet all you want for family accommodations too. Full breakfast from 6:30-9:30; fridge and microwave in room, plenty of charging ports and friendly staff. Loved it and will stay again.

"New, Nice and Quiet"

4
19/11/2016

This hotel is NOT located in Casper, but is on the south end. There are some restaurants nearby, but not in walking distance. You can find plenty of places to eat within a 10 minute drive. The hotel is new, rooms are large, clean, comfortable and a decent breakfast in the morning. No hesitation to stay here again.

"Great place to stay in Casper"

4
10/11/2016

We've stayed at this Best Western a couple of times and would stay there again. Great location, near restaurants etc. Room was very clean, has microwave & refrigerator. Good variety of breakfast selections. Hotel staff was fabulous especially the breakfast staff.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
We are delighted you have stayed a few times and would continue to do so! We appreciate your compliments on our fabulous staff and hotel and hope to see you again soon!

"Clean and Fresh"

5
04/11/2016

This was a very nice hotel. The staff was awesome. The room was clean and fresh. The bed was comfortable. We asked for early check-in and our room was ready when we arrived. We would most definitely stay there again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Lisa, Thank you for taking the time to let us know how we did. We are so pleased you had a great stay, feel our staff is Awesome and were able to get into your room early. We hope you will be back in Casper again soon!

"New, Clean, Comfortable"

5
03/11/2016

Very happy with entire stay - lobby clean, check in quick & helpful - room was great! clean, comfortable - breakfast area was very large (plenty of room - not a little cramped space) nice quality standard breakfast fare - will definitely stay here again

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
thank you for taking the time to review our hotel. We are delighted you were very happy with your entire stay and really enjoyed your room. We hope to see you again soon!

"Awsome Service "

5
02/11/2016

My family and I have stayed here twice in the last week between traveling, and the service has been great. Clean and spacious rooms, friendly staff. The best part of the stay was the breakfast service, the gentleman who was working was the most nicest and friendly person we have every came across while traveling. We will definitely use as our go to hotel while I'm Casper.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Elizabeth, We are absolutely delighted you have received such great service while staying with us and will make us your go to hotel here in Casper. We will let Joe know aout your compliments and look forward to your next visit!

"Nice Job Team"

5
01/11/2016

We had a Great stay ,very comfy bed, clean rooms, great breakfast - even the carpet is plush feeling :) We really enjoyed our stay - The team was really friendly and helpful. Quiet rooms too, The wind blew something fierce outside yet we did not even know it - thanks everyone!!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Pam, We are so pleased to hear you had a great stay with us and enjoyed our team! We appreciate your wonderful compliments and will pass them along. We hope to see you again soon!

"Can't Beat It"

5
26/10/2016

Great place to stay, only little over a year old. Very clean friendly staff and nice breakfast, We were not disappointed Close to good restaurants , Right off the interstate, was a nice break on our trip Elk hunting heading to Colorado

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled we cant be beat and you really enjoyed your stay with us. We are happy we were in a good location for you and hope you had a successful hunting trip! We hope to see you next season!

"Great Value for Lodging and Breakfast"

5
24/10/2016

We were well impressed from the exterior to the check in, to the rooms, and finally the great breakfast. The grandchildren also loved the indoor pool. The rooms were new, clean, spacious and well furnished. The bathroom was spacious, well laid out and functional. Elevators were quiet and quick. Staff very friendly. Breakfast help were attentive and helpful. Desk clerk was friendly and efficient and gave great directions to the best places for dinner. Would recommend highly and would stay there again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
We are so delighted you were impressed with our hotel during your stay! We want to thank you for taking the time to share your experience and for your wonderful compliments. We will certainly pass them along to the entire team. We appreciate your recommendation and hope to see you again soon!

"Great!"

5
17/10/2016

We always stick with Best Western for our family stays. We were not disappointed. This is a beautiful hotel and nice and new! I must say, after waking up at the crack of "oh-my!" to head back out on the road, Tammy, the breakfast room hostess, was such a welcome ray of sunshine! She just brightened our day as we headed out! Thanks, Tammy!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Tamara, Thank you for sharing your experience while stay with us! We are thrilled you were not disappointed while staying with us and will pass your compliments along to Tammy. We hope you will be back again soon!

"Wonderfully comfortable"

5
17/10/2016

This hotel is one of the newest hotels I've stayed in, yet priced comparable to hotels that are 30-40 years old! The rooms are quiet, and the beds are incredibly comfortable! Everything is well appointed and operational. The outdoor vistas surrounding the hotel are beautiful, it is set back away from the highway and it is close to several nice restaurants.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Randall, Thank you for taking the time to review our hotel! we are so happy the rooms were quiet and the beds incredibly comfortable for you. We want to thank you for your compliments and hope you will come stay with us again soon!

"What a place"

5
16/10/2016

My husband and I were on our way home from Glacier National Park and had spent the previous night in Billings, MT. On our way to Casper, I checked Trip Advisor for hotels. I found this place for $106.00 per night. Now I must say that we had stayed in several hotels across Glacier for more than amount. When we arrived at Best Western, we could not believe our eyes. Beautiful lobby. Very large breakfast and lounging area with a large flat screen TV for viewing. Since this is a new hotel, everything was new and well kept. The bed was excellent as well as the room. There was even a sitting area with a lamp for reading. My husband had driven most of the day so he really enjoyed the hot tub and pool. We had dinner at the Olive Garden which was less than 5 minutes away. We had asked for a room on the mountain side which meant we had a view and it was very quiet. Even though this hotel is close to the internet it was very quiet even in the lobby. Now for the breakfast! WOW. So many choices. All of it was so good. I made some egg and potato tacos. They even had salsa. The coffee was very good and fresh...even my husband liked it and he is picky. The staff was excellent and went the extra mile to help us. The route trip goodie bag was wonderful. I almost hated to leave - it was like home. I will definitely stay in other Best Westerns Plus because of my experience here. Thank you.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear MarieH, We are so honored it felt like home while you were staying with us. We are delighted by your compliments on how beautiful and well kept our hotel is and that you and your husband enjoyed our amenities. We hope you will be back again real soon!

"A great place in Wyoming"

4
16/10/2016

We stayed in the Best Western Casper Inn and found it to be a newer hotel and was first class and the staff were very helpful, it was out of town which was nice and quiet and easy to get into town to shop or whatever you wanted to do. We visited the old Casper Fort and this was so enlightening as to the way life was in the pioneering days. We had a snack at lunchtime in town and I tried a cinnamon bun, big mistake as I could not eat anything else all day but it was delicious

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear David We are thrilled to hear you had a great time here in Casper even with the Cinnamon bun that kept you from eating anything else. We appreciate your wonderful compliments and your opinion of us being first class. We hope to see you again here in Casper again soon!

"Nice place with nice extra touches"

5
14/10/2016

As I understand it, this inn is only about a year old, so physically it's in great condition and a real pleasure to stay at. It's handy to the interstate yet far enough away from it to offer really quiet rooms. What really sets it apart from most of the other inns we stayed at on a 4,000-mile road trip are the outstanding staff and numerous nice touches such as at check-out giving you a bag of goodies--containing a fresh apple, a granola bar, a bottle of water--to take with you on the road. I can see why it's rated number 1 in Casper.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Medimundo, Thank you so much for taking the time to share your experience with us! We are delighted by your wonderful compliments on our staff and the little extras we provide for our guests! We hope you will be back again in the future!

"Very Nice and comfortable "

5
08/10/2016

We stayed here for a quick stop enroute to Denver from MT. It is about 5 minutes away from the eating joints. I would highly recommend this place for the free breakfast alone. The pool and hot tub are very nice.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for your wonderful review and your recommendation! We hope you will be traveling through again soon and look forward to seeing you!

"Amazing hotel"

5
08/10/2016

I really liked this place. It appeared to be brand new. It smelled new. Everything was fresh, clean, and new. It was very modern. The staff was super friendly and helpful. They all seemed to genuinely care that the guests had everything they needed. My only complaint is that the bed was new and firm. My husband likes a firm bed, but I do not. I would still give it 5 stars because I don't have another single complaint. There was a girls basketball team that stayed there the same evening as is. Even though the girls got up before the breakfast started, the staff made sure they got everything up and running for them. I was pretty sure it would be wiped out when we got down there at 7, but it was all cleaned and full. These people are on top of everything. I would stay here again for sure!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear KHurto, We are very happy to hear you really liked our hotel! We appreciate all of you compliments, are are thrilled we were able to keep the breakfast stocked for you after the teams. We look forward to your next stay with us!

"Great value"

5
07/10/2016

Well if you have to stay in Casper, I would definitely recommend this place. Because it is so new, it feels like you are the first one to stay in a room. The place is immaculate, the lobby and breakfast are big and it is quiet. I imagine they will raise their rates, but at $110 it is a great deal.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Albert, we are delighted by your recommendation of our hotel and your wonderful compliments. We hope to see you again in the future!

"Hospitality Done Right"

5
06/10/2016

This hotel is about a year and a half old so everything is new and the quality of the construction is good. The staff is very friendly and helpful. I booked a double sofabed suite and it had loads of room and all the amenities. Housekeeping was great for the two days I stayed. The beds are comfortable; not too soft or too hard. Water pressure is strong and the HVAC wall control has a feature to leave the fan on continuously to avoid interruptions to sleeping when the air conditioning comes on. Security is fine but the hotel is in a new area with other hotels so I never felt threatened by the surroundings in any way. The desk area has a sofa and coffee table opposite and an upholstered chair to relax in. Lighting in the room was excellent, with desk, end table, & night stand lamps and a floor lamp next to the reading chair described above. I didn't pull out the sofabed but there are extra blankets and pillows in the closet if this extra bed is needed. Nice granite counter in the bathroom with a vent to exhaust steamy air. A full length mirror is opposite the adjacent closet. You can hear some muted noise from the adjacent room through the wall; it wasn't super quiet but was adequate. A pair of earplugs always comes in handy when staying at hotels. The deluxe hot breakfast has something for everyone included scrambled eggs. It was all presented and prepared very well. The attendant did a good job keeping things supplied. Overall this was a great experience, and a great value for the money.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled you had a great experience with us and really enjoyed the spacious room. We will pass along your wonderful review and hope to see you again!

"Great Rate-Great Hotel"

5
06/10/2016

This is a lovely new hotel with great ambiance, great decor and excellent employees. The rooms were tastefully decorated and very clean. I appreciated the 2 comfy chairs in the room. I, personally do not like reading, surfing the web and TV viewing from a bed. The bathroom had an extensive vanity area where you were able to spread out all you "stuff". The Breakfast room was huge and the food extremely good for "included in the price". The attendant was super efficient so no glitches there or waiting. Their dining suggestion was "spot on". Highly recommend.

Levi B, Public Relations Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you feel we are a lovely new hotel and really enjoyed the room and your stay with us. It was a pleasure having you and we hope to see you again soon!

"New and sparkling clean"

5
03/10/2016

This hotel has everything right. Friendly employees. Clean. Comfortable bed. Good towels. We were on the 3rd floor and it was very quiet. Microwave and fridge. Flat screen tv. Very nice hot breakfast included. Only complaint was the luggage carts. We travel with a lot of camera equipment, so the larger trolleys are more efficient. They have carts like at an airport All said this was an excellent stay

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Mary, Thank you for taking the time to provide us with your valuable feedback. We are delighted you had an excellent stay and enjoyed our many amenities offered. We hope you will come back to Casper Soon!

"Felt at home"

5
29/09/2016

Outstanding staff / service / and accommodations. Complimentary Breakfast was outstanding!!!!! Rooms nice and clean!!! Location near Interstate, shopping and restaurants. Definitely will return when in area!!! .

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Elaine, We are absolutely thrilled by your fantastic compliments on our hotel and team. We are happy our location was a great spot for you and look forward to seeing you again!

"Perfect Place to Stay"

5
28/09/2016

This hotel was perfect for our business trip. Quiet, clean, comfortable,up-to-date, exceptional staff, great breakfast. Facilities in every area were well kept and the front desk staff was superior. I don't have a single complaint or negative comment to offer.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Wendy, We are delighted to hear our hotel was perfect for your business trip here in Casper. We appreciate your wonderful compliments on our hotel and staff and will most certainly pass them along. We hope you will be back again soon!

"Best Western Plus is great!"

5
26/09/2016

A convenient place to stay especially if you have medical needs in that area, or other shopping needs. It is close to shopping and restaurants in the area. We enjoyed the free breakfast in the nice, spacious dining area. The staff was very friendly. We would definitely stay there again!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Lori, Thank you for taking the time to share your experience wit us. We are delighted you had a great time with us and appreciate your compliments. We hope you will be back soon!

"New"

5
25/09/2016

This is a new Best Western Plus. Very clean. Staff very friendly and helpful. Beds are comfortable. Breakfast good.and dining area very spacious. Easy access from highway. Not far from down town restuarants.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Cynthia, Thank you for taking the time to share your experience with us. We are thrilled you had a great stay and very much appreciate your compliments on our hotel and staff. We hope to see you again soon!

"quiet comfortable room"

5
23/09/2016

A pleasant stay, even for a quick overnight. . Came in really late, but still had a good nights sleep. Did not hear any ambient noise. Staff was pleasant and breakfast was great! Lots to choose from and very filling. Staff was right there to make sure tables were clean. Even asked if we were satisfied

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Gudrun, We are delighted you had a pleasant stay with us and were able to get a good nights rest. We appreciate your compliments about our team and breakfast and hope to see you again in the future!

"business travel"

4
22/09/2016

Stayed top floor king room. Although room was same side as freeway did not find it to be a problem. Perhaps because I was on top floor. The thermostat allows you to lower the temperature pretty low at night which is great as it can be difficult to sleep when can't cool the room enough. Breakfast options pretty standard. Larger common area which is good to find options for seating. Will stay again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Stefanie, We want to thank you for taking the time to review your stay with us. We are happy to hear you had a great stay and were able to get the temperature down low enough for your comfort. We look forward to your next stay!

"A great Best Western Plus"

5
19/09/2016

One night stay. Hotel is very clean, bright, spacious room, comfy bed. Breakfast was standard, good. Guest laundry available and reasonable price. Fitness room was clean, equipment all working. Staff was friendly and helpful. We visited the National Historic Trails Center, and drove to see the ruts and the Register Cliff , where emigrants carved their names into the soft rock. Had a nice meal at J's Pub and Grill.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to provide us with feedback of your stay. We are delighted to hear we are a great Best Western and appreciate your compliments on our hotel and staff. We hope you had a great time touring Casper and hope to see you again!

"Such a gem"

5
17/09/2016

It was a very real pleasure to stay at this establishment. Not only were the staff friendly and helpful but everything worked the way it was supposed to, even the Internet!!! Comfortable bed, great pillows, and the place was so clean. Keep up this standard best western Casper and you'll have continued success.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hi Gayle, We are honored to be such a gem in your eyes! We want to thank you again for staying with us and for all your wonderful compliments on our staff and hotel! We will most certainly not only keep this standard but work to keep setting the bar for our hotel and others! We hope to see you in Casper again soon!

"Great choice in east Casper"

5
17/09/2016

This hotel is only about a year old and everything shines! The room was very spacious and comfortable. The staff were friendly and helpful. The breakfast area is huge, and the selection and quality were great. Our GPS couldn't find the location since the hotel is new, so look for Exit 182 on I-25.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience at our hotel! We are thrilled the room was plenty spacious for you and our staff were friendly and helpful. We apologize about the GPS and hope to be on there soon. Thank you again and we hope to see you in the future!

"Casper Trip"

5
17/09/2016

We arrived at this hotel close to 9PM, the desk clerk was friendly and polite, he tried to give us the location of restaurants that were still open. The room was big and very comfortable. Breakfast was provided in a spacious area of the hotel and had a nice selection.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the tie to share your experience with us! We are delighted you found our rooms to be big and very comfortable! We hope you will come stay with us again soon!

"Felt like Luxury"

5
15/09/2016

This was night 2 of a 15 day road trip. The previous night we stayed in an average-ish motel so the may also have contributed to our liking of this best. We were greeted by a very nice man at the desk (wish we got his name). Even though we arrived pretty late, he was alert and quick to check us in and even made some pleasant small talk. Rooms were very modern and up to date. Our room was looking very new and very clean. Bed was much better than I would have expected. The shower was above average. There was a pool and spa but did not experience them since we were so tired. I don't think we heard any noise the entire night (except for the 40mph wind gusts). The breakfast was good; eggs, bacon, toast, yogurt, cereal, waffles, oatmeal, and a coffee bar type thing. This was a relatively cheap stay for a very nice hotel. I will definitely be staying here again if I am ever in Capser again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hi Martin, We are absolutely thrilled with your perception of our hotel! We always appreciate compliments on our hard work and enjoy seeing happy guests! We are pretty sure if the wind stopped blowing here in Casper we would all fall over because were so use to it. We hope you will be in Casper again soon to provide us with another opportunity to impress you!

"Just passing through"

5
13/09/2016

Beautiful, new hotel. Needed a place to stay overnight and this was perfect. Easy access to the interstate and several restaurants nearby. The room was clean and offered a lovely view. The rate for one night was very reasonable. Would have been a great place for a longer stay.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are so pleased to hear we were the perfect place for your overnight stay with easy access! We appreciate your compliments and hope to see you again soon for a longer stay!

"Great Place to Stop"

5
12/09/2016

Stopped here on our way to Montana. BWPlus has been open a little less than a year. So it is new and immaculately clean. Rooms are large with comfortable beds, good linens. Room includes small fridge and microwave. There is a small shop with microwaveable food just next to the reception desk. Breakfast room was very well stocked -- included bacon, eggs, hash browns, waffles, and all usual cold breakfast items. Staff was super courteous. Several large chain restaurants are a short drive. Great place to stay.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Eliza, Thank you for taking the time to share your experience with us. We are so delighted we are a great place to stay and our rooms were comfortable for you. Thank you for all your wonderful compliments and we hope to see you again!

"Top marks"

5
11/09/2016

This is a fairly new hotel and equally complimented by staff who want to be there. The room is quite large and spacious with a huge TV and the breakfast is very very decent, Our daughter was not well and had vomited the cleaning team did a terrific job and that too with a smile.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for sharing your experience with us at the Best Western Plus! We are delighted by your compliments on our team and appreciate your feedback on our hotel and breakfast. We hope to see you again soon!

"Amazing hotel"

5
09/09/2016

We were in town for a soccer tournament and were so impressed from the moment we walked in! The staff was amazing, the room was huge, pool area was spacious and breakfast was fantastic! This will be our go to hotel when we are in town for soccer events!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us! We are so delighted to hear you were very impressed with us and will make us your go to hotel here in Casper! We sincerely appreciate your compliments on our staff and hotel and look forward to the next soccer event!

"Nice hotel"

4
09/09/2016

We had wondered if there was a good hotel in Casper for the price range we wanted. We were pleased to find the Best Western and learned it was relatively new in the area. The room was very nice, beds comfortable, lighting good, bathroom good. All was clean and neat. Only one issue was that the phone in the room turned out to have no dial tone when we went to use it for express checkout. No problem though, as the clerk at the desk immediately completed a trouble ticket for it. It was a very minor inconvenience. Food was very good for breakfast.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us! We are delighted to hear we were a great match for what you were needing. We d apologize again about the inconvenience of the phone but are glad to hear we addressed it immediately for you. We hope to see you again soon!

"First-rate Hotel in Casper"

5
08/09/2016

This is an excellent hotel in all respects. It's new, extremely clean with well-appointed, comfortable rooms. The location is on the eastern outskirts of Casper, but it's an easy drive to the centre via 2nd street. Shopping malls and restaurants are also close. The hotel price includes a really good buffet breakfast. Highly recommended.

"best western deserves the plus in the title."

5
08/09/2016

We really like staying here especially since the reason we come to Casper is for medical procedures. It's very close to hospital and clinic we use. It's nice to know we have a comfortable place to stay after being in a medical situation.

"Nice hotel in Casper"

4
07/09/2016

I've stayed at this hotel twice in the past year, and was very impressed both times. The only negative thing to note is the shower experience. The water pressure is not very strong, so when getting out, you will still be slippery from the soap. Using the hottest water I could stand, and scrubbing vigorously did not help. The free breakfast was great.

"Wonderful Accomodations"

5
06/09/2016

We chose this hotel based on other Trip Adviser reviews and it was an excellent choice! The property is very new, so it is was in excellent condition. Our room was spacious, quiet and comfortable. The breakfast at this hotel is amazing! So many things to choose from - we stayed 4 nights and could have something different each morning. I would definitely recommend this property to anyone staying in Capser, WY.

"New, clean, convenient"

5
04/09/2016

Convenient location. Room was very clean. There are many restaurant choices nearby if you arrive in the evening and are looking for choices - they are right down the road without having to go back on the freeway. Nice, free breakfast spread (waffles, sausage, eggs, breakfast potatoes, oatmeal with fixings, yogurt, muffins/bagels, etc)!

"New, Clean, friendly staff"

5
04/09/2016

Perfect stay! This hotel is slightly removed from the heart of Casper but a quick drive into downtown. It is new and very clean. The staff was super friendly, our room well stocked, and our son had a blast in the pool and we enjoyed a soak in the hot tub. We stayed in a queen suit with comfy beds with a nice little hang out area. We'll be back to stay again if ever in the area. No pets allowed was my only complaint.

"Nice place to stay"

5
29/08/2016

Very comparable to the more expensive hotels in the area. I have stayed at the Holiday Inn Express, right next door, and had to pay, and wait, for breakfast. This hotel offers free breakfast. A good value and a nice room.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled you find us very comparable to the expensive hotels here in Casper but with a free breakfast! We appreciate your compliments and hope to see you again!

"Hotel accomendations Excellent"

5
29/08/2016

I was very pleased with the Great Breakfast that had everything I could want to eat like fresh fruit, eggs, sausages, cereal, waffles, muffins and cinnamon rolls, fresh orange juice, etc. The helpful staff was able to give me good driving directions. Plus this hotel had the most comfy pillow I've ever slept on.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for sharing your experience while staying with us. We are delighted you really enjoyed our breakfast and the helpfulness of our team! We hope you will be coming back again soon!

"Super-Nice Best Western Plus"

5
28/08/2016

One of our best Best Western stays. The hotel was very new and conveniently located far enough off the interstate to be quiet, but still close to dining options near the mall. The check-in staff was very friendly. The room had an extra-large bath with a comfortable bed and sanitized TV remote. There was a large variety of tasty breakfast items included with the room rate.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for sharing your experience with us! We are thrilled our hotel was one of the best Best Westerns you have stayed at. We appreciate your compliments and hope to see you again!

"Excellent staff and new accommodations"

5
27/08/2016

My family had to make two emergency trips to Casper, WY in June and July as our mother had life threatening health. We arrived at the hotel at 4 am after driving 4 1/2 hours. The staff was so kind and understanding. They allowed us to have breakfast and check in early at no extra charge. The hotel is new, bed and linens very good quality and breakfast varied, hot and fresh. This is a recommend to stay if ever in Casper!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hi gkane, We were so pleased to be able to accommodate you and help every way we could during your emergency trips. We were absolutely delighted to have you and appreciate your complements.

"Solid choice!"

4
25/08/2016

Clean, Comfortable and quiet rooms, a decent pool and hot tub (though fairly small/crowded), nice enough free breakfast, and many welcoming touches, like grab and go breakfasts and convenient laundry. i would stay here again!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are delighted you enjoyed your stay and really noticed all of our extra touches that we provide to make sure our guests have everything they need. We hope you wil be back in the area soon to come stay with us again!

"A stay at Casper"

5
25/08/2016

We stayed wt the brand new Caper Wyoming Best Western on our way home from Montana. The front desk was great as we didn't know for sure if we would need the room for that night. She held the room for a time to help us out. Then she was just the right amount of friendly when we checked in. The breakfast was very good with lots of tables.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hi Jeesie, Thank you for taking the time to review our hotel! We are delighted our front desk were able to work with you on your reservation and are glad you stayed with us. We appreciate your compliments and hope to see you again soon!

"AWESOME hotel"

5
24/08/2016

This was THE best hotel I have ever stayed in! Beautiful facility, exceptionally clean and new. Wonderful amenities, including free coffee/water/granola bars, swimming pool and hot tub. Clean, clean, clean. Great luggage racks to transport bags to and from car. Friendly staff. Wonderful breakfast, to include lots of items not usually seen at typical hotel buffets. Would stay here again in a heartbeat!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hi Melanie, We are so thrilled and honored to be the best hotel you have ever stayed in! We want to thank you so much for your delightful compliments. We will pass this along to the rest of our team and hope you will come stay with us again real soon!

"Nice new hotel on outskirts of town"

4
23/08/2016

This hotel was brand new and very nice. The kids enjoyed the swimming pool but it was cold for this momma! If I were to plan the trip again I would have picked a motel on the west side of town, closer to the trails museum and downtown Casper. I was dreading our stay in Casper (my husband was visiting friends) but it ended up being just fine!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. We are happy to hear you liked our hotel and ended up liking your stay rather than dreading it! We hope you will choose us again on your next stay!

"Fantastic Place"

5
21/08/2016

I left a similar review for a similar property in Lincoln, NE. My son and I stopped here (and then next day in Lincoln) on the return leg of an Ohio-Prudhoe Bay, AK road trip (11,000 miles, 24 days). I'd stayed in the Lincoln property a year ago after it first opened and knew how nice it was, so i scheduled us here and in Lincoln again (the same architect was apparently used for both properties). Rooms are quiet, floors are solid, people are nice, food is good! I'm picky when it comes to where I stay and I say without reservation this is a "no brainer". if BW+ puts more units like these up, watch out competition! Wonderful place!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hello Larry, Thank you for taking the time to review our hotel. We are thrilled to hear you had a great stay in our Lincoln property and again with us. We very much appreciate your wonderful compliments and are happy we have set the bar for you. We hope you will be staying with us again soon!

"Excellent Value"

5
20/08/2016

We have been very impressed with the Best Westerns in WY, and Casper is no exception. This is a modern hotel with spacious rooms, an attractive decor, a personable, accommodating staff, and a large breakfast area. What sets this hotel apart from its competition, like Marriott Courtyard or Hampton, for example, is the excellent breakfast. It's the only self-service breakfast hotel that I have seen that has fresh strawberries, blueberries, and bananas. They also had both bacon and sausage for the meat eaters. Highly recommended.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hello Tony, Thank you so much for sharing your experience with us! We are delighted you really enjoyed our breakfast, staff and rooms! We always strive to have our guests leave with a smile and are happy to hear you did. We appreciate your recommendation and hope to see you again soon!

"Outstanding"

5
18/08/2016

Our stay at the Best Western Plus in Casper was outstanding. It is located at the far east side of town in a newly developed area. Very quiet with easy access to Interstate 25. Great value and I would definitely stay here again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Max, Thank you for sharing your experience with us! We are absolutely thrilled your stay here was outstanding. We hope you will back to stay with us again soon!!

"Outstanding Hotel "

5
16/08/2016

This hotel is a newer property, and it is well maintained. Our room was very clean, quiet, and spacious. We got a great night's sleep. The staff was friendly and helpful. The breakfast choices were outstanding and delicious. For all this, the price was good. If we return to Casper, this is the place we will stay.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for sharing your experience with us! We are so delighted to hear you had a great stay with us and our team was friendly and helpful! Hopefully you will return to Casper so that we can see you again!

"Great Rooms & Friendly Staff"

5
16/08/2016

I travel a ton for work, but I am always happy when I get sent to Casper, because I know my hotel experience is going to be wonderful. The hotel is new, well maintained, and very comfortable. The staff is amazing and always goes above and beyond. I've got one more trip planned to Casper and I'm a little bummed that I won't get to come back for a while, because this is a rare place these days. Caring professional staff, and wonderful rooms, & services.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hi Christopher, We want to thank you for taking the time to share your experience with us! We are so thrilled you enjoy your stay with us and know you will always have a wonderful stay here in Casper with us. While we are a little bummed as well that you won't be back for a while we are looking forward to your next stay!

"Great Hotel"

5
11/08/2016

The Best Western Plus Casper Inn and Suites seemed to be a new hotel. The room was nicely decorated with up to date furnishings and finishes. It was clean and quiet. a free breakfast was offered. We would definitely stay again if we were in the area.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hello Thomas, We are delighted to hear you had a pleasant stay with us and very uch appreciate your compliments on how clean and quiet it was. We hope you will be in the area again so that you can come stay with us!

"WOW ! REALLY WOW ! This Exceeds any Best Western"

5
09/08/2016

Walk into the absolute best hotel on I-25 in Wyoming! I frequently stay at Hilton or Marriott properties knowing quality would be there. Watch out Hilton and Marriott. .....There is an exceedingly better hotel chain rising. Best Western Plus have you beat in Casper, Wyoming! They told me this hotel is 1 and 1/2 years old yet it STILL smells brand new everywhere you go ! Excellent job Housekeeping staff!!! Travelers do NOT doubt yourself booking this hotel. You will shortly discover your best decision of the day. Front desk staff, Martie and Nathan came to the rescue when my reservation ,done online, was incorrect. They straightened it all out in a very short time and were very accommodating and pleasant.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Hello Michelle, We are more than thrilled at your amazing review of our hotel! We are so delighted you had such an amazing stay and wonderful encounters with our team! We pride ourselves on being a top notch hotel and love to see the feedback that comes from all the hard work! We hope you will be in Casper again and come stay with us again soon!

"Great stay"

5
05/08/2016

This hotel was awesome a very nice hotel and a great bargain for the price! The breakfast was better than most, The pool was left all to myself, and everything was very friendly! The guy at the front desk nick or nathan i think was his name helped me with all of my crazy requests and questions, and the location was great to hop back on the road for my trip!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for taking the time to share your experience with us. We are thrilled you think our hotel is awesome and that Nathan was very helpful for you. We hope you will be taking another trip that brings you back here to Casper.

"Excellent new property in a newly developing eastern suburb of Casper"

5
05/08/2016

Even numbered room are facing I-90 but due to distance (over 1/2 mile) it is not a problem. An acceptable spa, pool and fitness room and we enjoyed a well provisioned hot breakfast. We expect to see many more restaurants and shopping in future years.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thomas, Thank you for taking the time to review our hotel. We very much appreciate your compliments and we as well hope to have many more resturaunt options near us. We hope to see you again soon!

"Excellent Best Western Hotel"

5
04/08/2016

The rooms appear to very new and large. Based on the trip advisor reviews, we elected to stay here. It is one of the top Best Western Plus Hotels. The staff was helpful and friendly. It is located on the south side of Casper, Wyoming. Typical Hotel Express Breakfast.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your experience with us. We are thrilled we could exceed your expectations of our hotel and of Best Western. We hope your travels will bring you back to Casper!

"Better than I expected."

4
04/08/2016

Flew to Casper on our way to Mount Rushmore. This hotel had a good rating so we booked it. This hotel is much nicer than a Best Western I stayed in years ago. Large rooms with comfortable beds. Nice staff and good breakfast. Would stay again if in area.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are pleased to hear we gave you a much better opinion of Best Western this time around. We would be thrilled to have you stay with us again when you are in the area!

"Like New"

5
04/08/2016

The rooms were large, The hotel is exceptionally clean and appears to be new. I would definitely stay here again. A bargain rate. One of the Best of the Best Western Plus. This is not in my AAA Tour Book so I followed Trip Advisor Reviews. I am glad I did.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for sharing your experience with our hotel! We are so delighted to hear you had such a wonderful stay and found our hotel to be exceptionally clean. We very much appreciate your compliments and hope to see you again soon!

"Best Best Western Stay"

5
04/08/2016

We stay at BWs whenever we travel, if at all possible. We are loyal rewards members. This was BY FAR the nicest BW hotel we have visited. It is exceptionally clean and comfortable, and the breakfast is excellent.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for reviewing our hotel! We are so thrilled we are the nicest BW Hotel you have visited and are proud to have exceeded your expectations. Again thank you for your compliments and we hope you will visit us again!

"So good we stopped again"

5
02/08/2016

Hubs and I stayed here on our way to Yellowstone Park. We were so impressed with this place that we came back on our way home to Florida. It's all been said in other reviews so if you are traveling and want a good value and a solid place to stay make your reservations at the Best Western Plus in Casper!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Deb, thank you for sharing your experience with us. We are delighted you were impressed with our hotel and stayed with us again on your way home! We We appreciate your recommendation and hope to see you again soon!

"Very new and large rooms"

4
31/07/2016

Not much more to say beyond what other reviewers have mentioned. This seemed like a popular option for travelers. My only complaint was that as we were leaving, we took most of our bags to the car and realized I left my pillow in the room. While it was in a white pillowcase, it clearly was not a hotel pillow because it is gel and has blue thread. When I went back to the room less than five minutes from carrying my bag out, the beds were already stripped (had not even turned in my keys yet), and I found my pillow in a heap of blankets and amongst the other pillows for the room on the chaise lounge. Would have been less suspect if the pillow had been left out but it seemed strange to me that it was sort of hidden and I had barely left the room.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Ashley, We are pleased we have lived up to the expectations set by other travelers review and exceeded your expectations. We do want to insure you that our priority is our guests and all of their belongings. It is standard for our team to immediately strip beds and start the cleaning process. When they strip beds they start with the bottom sheet and pull all bedding off into a pile that is easily retrieved for laundry.When items are found they are logged for safe keeping until they are returned to our guests. We apologize it seemed strange and hope you will stay with us again!

"Clean"

4
31/07/2016

The place was clean and nice. The pool area is indoors but very nice. The cleaning staff was very kind and efficient. The only problem I had was the two adjacent rooms had drunk people popping in after 3AM. They kept me up for close to an hour, and I was there for my brother's funeral. The phone has a button that states front desk, but in actuality, it is to check your voicemail. I hit that button several times and finally used my cell phone to contact the front desk to complain. I received no apology for the noise.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Brenda, we want to thank you for taking the time to share your stay with us. While we are thrilled you had a mostly pleasant stay we do want to apologize about the noise from other guests. We understand how important sleep is especially for emotional times and are sincerely sorry for that interruption. The front desk was able to contact the guests and get them settled down once they were notified. We hope you will give us another chance to make sure you get a full restful sleep!

"Driving through..."

5
31/07/2016

Driving from Denver to Montana. Stopped for the night in Casper. Great hotel! Clean, comfy and newer! Great staff, great breakfast! The breakfast area was super busy but everyone was so friendly and the staff was busting their butts to keep the food stocked! Highly recommend this hotel! Great value!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Anabel, thank you so much for sharing your experience with us! We are delighted to hear you had a very enjoyable stay with us and hope to see you again when your passing through.

"What a wonderful hotel"

5
31/07/2016

This is the best hotel we have ever stayed in....and that's saying a lot!!! Our son and daughter-in-law with their 3 children couldn't stop praising the experience. They loved the pool and weight room. Although the food was typical of most Best Western hotels, the dining room was especially open and appealing. We didn't have to stand and wait for an available table as in some others.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Montana, We want to thank you for your fantastic compliments of our hotel during your stay with us. We are so thrilled to have exceeded all other hotels you have stayed in to really set the bar for future stays. We will pass your compliments along and hope to see you in the future!

"excellent value"

5
31/07/2016

Motel was clean and very quiet. Staff was attentive, hot tub was clean, breakfast was very good. I would definitely stay at another Best Western Plus. Bed was comfortable and the room could be set to a comfortable temperature.

"GREAT HOTEL"

5
29/07/2016

I will stay here again with my family. we found the parking lot clean and tidy the whole time we were here. the staff was helpful in giving directions and advice on locations to eat. We have found that we will return here again and again. The pool was a little small for what we have seen in a best western, but it was still nice and clean.

"Excellent Hotel, Location Less So"

5
28/07/2016

This ia a fairly new property (I was told it opened about 14 months ago) and is sparkling clean and well-maintained. If you are passing through Casper, it's a great option, and was on sale for the night I needed. But if you want to VISIT Casper, you might choose another hotel, because this one is WAY at the edge of the city in a new still-being-built area. Lots of chain restaurants and one good local one nearby, but quite far from the central downtown area.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Susan, Thank you for taking the time to review our hotel! We are thrilled you really enjoyed our hotel and got a great deal. We understand our location is on the far east end of Casper in McMurry business park that is slowly expanding to include many more options for entertainment, restaurants and shopping. We again want to thank you and hope you will stay with us again while in Casper.

"great stay at best western"

5
26/07/2016

Staff was so friendly and the hotel was beautiful. Room was extremely nice and very clean and the free breakfast in the morning was amazing. Pool area was very nice. Would certainly recommend this hotel as a great place to stay.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Carol, Thank you for taking the time to share your experience with our hotel. We very much appreciate your compliments and will pass them along to the team! Thank you for your recommendation aand we hope you will be staying with us again soon!

"Excellent overnight stop!"

4
25/07/2016

This relatively new Best Western turned out to be the best value overnight on-the-road hotel stop we have had in a long time. The staff were too notch, the rooms were large & quiet, the bed was soooooo comfortable. AND the continental full breakfast was the best we have had at a hotel in a very long time. Highly recommended!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for taking the time to review your stay with us! We are thrilled you had a great stay with us and appreciate your compliments, and are happy our breakfast was the best you have had in a long time! We hope to see you again soon!

"Great new hotel in Casper"

5
25/07/2016

The best western plus is Casper is a new hotel and great stop for your trip. Friendly staff and nice amenities all at a good price. Close to tons of shopping. Easy access to the interstate for those on the go but not too close to bother you with noise. Definitely a great place to stay.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Rob, Thank you for sharing your experience with us. We are so thrilled to hear you had a great stay with us and want to again thank you for your compliments. We hope to see you again soon!

"Great stay in Casper"

5
24/07/2016

We went to Casper to visit family and selected the Best Western based on other reviews. We were very glad we did. The staff was very friendly, rooms clean and spacious. We selected the King with refrigerator and microwave which was very convenient. They serve hot/cold breakfast options daily and it was very good. We had a upper level room and it was very quiet. We recommend this hotel if traveling to WY.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Nancy, Thank you for sharing your experience with us. We are so pleased we exceeded your expectations from other top reviews of our hotel. Thank you again for staying with us and recommending us to other travelrs!

"A Beautiful New Property"

5
24/07/2016

This is an excellent choice if you are in Casper. It is fairly new, and the rooms are nice. The staff is very efficient and friendly. The beds were comfortable, and the pool area was great for the kids. The room rates are very reasonable and represent good value.

"Loved it."

5
24/07/2016

This new hotel is the best Best Western I have stayed in. It is new and the rooms are very nice. The bed is very comfortable and the rooms have a large TV. The staff were helpful and friendly. Breakfast was basic but nice. There is a number of restaurants within a 5 minute drive. The hotel is very close to a number of the regions medical facilities. If I am ever back in the area I will stay here again.

"Passing Through - Great Spot"

5
23/07/2016

Very nice property located on the east side of Casper, very easy to access. The property is approximately 1 year old so is in exceptional condition. Staff was very friendly, the breakfast was well presented and assorted. Wifi worked great. All good and would recommend.

"Excellent Value for the Money"

4
23/07/2016

My stay at this Best Western was very good. I believe this is a new hotel and it was very clean and spacious. I was most impressed with the accommodations. The Internet worked great. The bed was a little firm and felt lumpy to me but I had a good night's sleep. The breakfast buffet was very good. All items were presented well and fresh. I would stay here again.

"Great place in Casper"

5
22/07/2016

Traveling with family to Glacier Park and found this hotel on Trip Advisor. It is just a year old and still has that new smell. Rooms were very clean and roomy. Staff very friendly and recommended great Mexican restaurant close by. Would stay here again.

"Very nice stay"

5
21/07/2016

We got into Casper a day earlier than expected and had no place to stay. Best Western was able to get us into a room for the extra night, and at the same rate I got on the original booking, which was in April, in spite of the county fair and rodeo being in Casper for the weekend. Room was very clean (looked like we were the first ones to stay there!), staff was great, and the breakfasts were huge! The $107 per night proved to provide more bang for the buck than any other place we stayed on this ten-day trip.

"Best Western has really stepped it up!"

5
21/07/2016

I cannot say enough about this hotel. It is absolutely fantastic. Nice, clean rooms, great amenities, good breakfast and outstanding staff! I travel back and forth from Montana to Colorado frequently and I will definitely make this my overnight stop from now on!

"Very Friendly!"

5
17/07/2016

Great experience! The hotel staff were very pleasant. It is a new facility. The room was very pleasant. The breakfast was excellent with lots of selections, both hot and cold. I will stay their again!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Sean, We are thrilled you had a great experience with us during your stay in Casper! We want to thank you for taking the time to write us a review and we are excited to see you again!

"Wyoming Trip"

5
16/07/2016

The was the first night of our vacation and it was a great experience at this hotel. I highly recommend to stay here if you are traveling to Yellowstone. The hotel is very clean and a really good value. The breakfast was A+ the staff all pay attention to detail and go above and beyond to meet your needs.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dennis, Thank you for taking the time to share your stay with us! We are so happy you had a great A+ Breakfast with us and found that our staff goes above and beyond for our guests. We hope to have you stay with us again on your next trip to Yellowstone!

"New = Good"

5
16/07/2016

I usually stay at Hilton hotels, but I enjoy staying at new hotels where everything has the "new car smell." The folks at Best Western were accommodating to give me a top floor room, which I always appreciate. The hotel is a little outside of Casper (about 5 minutes), but still not bad. The rooms with views to the south are very nice -- view of the mountains is nice in the evening and morning. This is a fairly standard hotel for this price range -- the breakfast was standard for continental type breakfasts of this hotel class (waffles, eggs, toast, cereal). The workout facility is small, but they have a nice assortment of free weights with two tv's. The pool looked nice but flooded with kids, so I avoided. The rooms are impeccably clean and it was a pretty quiet hotel in the rooms. Good housekeeping. Front desk staff was quite helpful and friendly. I'd stay here again if I were to pass through Casper.

"great place!"

5
14/07/2016

Great new hotel. Stopped to stay on our way to Colorado. Would stay here again! Staff is friendly and helpful. We had driven 10 hours that day so we were tired. The beds were a dream come true! So comfortable...wish we had it at home. Close to everything yet in an area that wasn't congested with traffic. Several restaurants a few minutes away. Worth the money to stay here

"Great Place to stay the night in Casper"

5
12/07/2016

Best Western has really stepped up their game out west. The quality of this hotel in Casper was excellent and the service was great. The hotel is located just outside of the main Casper area, but near a lot of restaurants and just off the highway. Felt like this was a pretty good deal vs. other hotels of similar quality in the area.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Arrak, Thank you for taking the time to share your experience with us and for your wonderful compliments. We hope you will come stay with us again real soon!

"Will Be Back"

5
11/07/2016

This Best Western Plus is just that! We thoroughly enjoyed our stay and will be back. It is a new hotel with just a few quirks I am sure they will make adjustments. The towels are thick and fresh, always an indicator for me. The quirk is that the air conditioner vents need to be adjusted so the cool air isn't blowing on the person sitting at the desk near by. The staff is truly remarkable, always appreciate the warmth and professionalism of the hotel staff from checking in to checkout. The breakfast was great, even had a fruit selection for yogurts, etc., that was a pleasant surprise. Great options for hot and cold breakfast and the area was certainly well maintained and cared for. As I always appreciate the staff with a sense of humor, they did not let us down. The bathroom is big and enough light. The rooms are bright and equipped with big queen beds, flat screen TV, great channels and free WiFi! Always a plus! So appreciate the area. We will be back. Thank you for uncomplicated and wonderful stay!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for sharing your wonderful stay with us! We are positively thrilled you had a thoroughly enjoyable stay with us and we appreciate your sincere compliments. We will pass along your compliments to the team and we hope you will come stay with us again soon!

"The room was great! "

5
11/07/2016

The room was great. It was clean and spacious. It was a quiet stay until the time of check out then it got a little noisy. Housekeeping got to our room later in the even because we where in the room most of the morning, but it was great we didn't miss any chance to get a clean room. Only negative I have to add was my boyfriend checked in at a decent time but I didn't arrive until 3am. The doors where locked and no one at front desk, luckily my boyfriend was up and came down to the desk to get the door open. Overall great hotel for great price!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Keira, Thank you for taking the time to review your stay. We are glad to hear you had a great stay and for your compliments of our hotel. We do apologize about the doors being locked with no attendant and will insure they practice watching the doors more carefully for any of our guests needing in. We hope you will come stay with us again.

"Great Place to Stay"

5
11/07/2016

Just on the outskirts of Casper, Best Western offers a very comfortable and above average accommodations. The rooms are spacious and clean. The front desk staff is friendly. The breakfast room is big and the selections are numerous. The staff is always alert when an item is running low and fills it quickly. The area around the hotel is pretty new and still going expansion; however, not overpowering. I highly recommend a stay here.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Roberto, Thank you for taking the time to share your stay with us and for your high recommendation. We are pleased to hear you enjoyed your stay with us and hope to see you again soon.

"Another great stay!"

5
10/07/2016

This was the second time we've stayed at the Best Western Plus. Last year the hotel was so new they hadn't finished paving the parking lots. Everything again appeared virtually new. We were on the second floor this year. Last year I noted we did not have a microwave in our room; this year our room had one. Everything in our room was top notch. Breakfast was great. The guy in charge told my wife that he baked the bacon in an oven and that was why it was so good. He made sure everyone's needs were taken care of during breakfast. I was impressed with the wide offering they had and will not try to list everything. This was the largest room we had on our trip. The Internet service was plenty speedy. They have two speedy elevators so I suspect any of the rooms would be fine from that perspective. We parked near the back door which is steps away from the elevators which made it easy to get to our room. We would definitely stay here again--and if you can find a discount on the room price, then all the better.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Bruce, We are thrilled you came back and stayed with us again. We are happy to hear we exceeded your expectations and that you found the microwaves in the rooms useful. We work very hard on making sure our guests have everything they need and more! We hope you will be staying with us again next year!

"Pretty new hotel, well maintained."

5
08/07/2016

Fairly new hotel and well maintained. We were driving through to Yellowstone and stayed one night. Ate breakfast (good variety) of options and then left. Would definitely recommend. Good value for price paid.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Anna, Thank you for taking the time to share your experience with us! We are thrilled you found us to be a good value and would recommend us. We hope to see you again on your travels.

"For a brand new Hotel, very disappointing."

3
06/07/2016

If it were not for the fact that this was our last night of our trip to Yellowstone, this stay could have been a disaster! Jean (my wife) needs to take an injectable medication which requires refridgerator. The refrigerator in the room could not reach a temperature lower than 50 degrees no matter what we (or the resident manager) could do so we had to pack the medicine in ice (from the ice machine) to keep it from spoiling until the next morning. While everything appeared new and fresh, it also appeared as if the owners lacked sufficient capital to actually run the place. It appeared that there was only ONE individual on duty that afternoon (and evening) for the entire facility and subsequently had to everything from checking guest in to maintenance (on the offending fridge), cleanup, etc.. While he was cheerful, I think he had to work MUCH too hard to try to do everything which needed to be done. Whatever he was being paid, I am sure it isn't enough!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thanl you for taking the time to share your experience with us. We strive to insure our guests always have a pleasant stay and have everything they need but unfortunately we did not meet your needs and we want to sincerely apologize for that. We understand how important medicine is and will use your feedback to enact procedures to insure that we will avoid this unfortunate problem in the future. We hope you will give us another chance to show you we can and will exceed your expectations.

"Very nice motel"

5
06/07/2016

We booked this motel because of the location and we know we can count on Best Western being quality motels. We booked the room on expedia for two nights. After the first night we left in the morning and returned in the early afternoon to find that our key card did not work. We happened to see the manager as we were headed for the front desk, he told us he guessed that we thought we wore booked for a second night and he had already prepared for us to stay, he made us new key cards and we had a great second night in the same room.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Bryan, Thank you for taking the time to share your experience with us. Im so glad we got your reservation fixed and you were able to stay with us for a 2nd night! We hope to have you come stay for two more nights soon!

"New, nice & clean"

5
05/07/2016

Stopped for an overnight driving from WI to WY. New hotel so everything was clean and fresh. Nice pool/hot tub and a great hot breakfast. Great service, very friendly staff. Good location right of the highway

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Joel, Thank you so much for taking the time to review your stay with us! We are thrilled you enjoyed your saty and we hope to see you again soon!

"New hotel, on way to Grand Teton/ Yellowstone "

5
03/07/2016

The place looks brand new. Easy access off the highway, convenient to restaurants, various shops, and the Historic Trails Site. Rooms very good size and very comfortable beds . Microwave and fridge in the room. Nice, unusually large and well set up breakfast area. Highly recommend.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for staying with us and for sharing your great stay with us! We are thrilled to hear you found our location to be convenient and the rooms to be very good size! We hope to see you again in Casper on your next trip!

"Nice new motel in Casper"

4
02/07/2016

This Best Western is about a year old and very clean and comfortable. It's on the far edge of town and certainly could use BETTER SIGNAGE on E. 2nd St. Signs get you off I-25 and then leave you hanging, as the motel is hard to see from the road. Other than that. it's a fine place to stay. And the sheets are wonderful.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Terrie, Thank you for taking the time to share your experience and give great feedback. We understand hoe frustrating it can be to locate a hotel and will most certainly look into some more signage. We are glad you enjoyed the sheets and hope to see you again!

"Fantastic staff and facility"

5
01/07/2016

Hotel rooms and public spaces are in excellent condition. Equipment in the exercise room works. Staff is constantly maintaining the facility. The front desk clerk offered to help with the baggage when we checked in. Breakfast has a large variety of options. Hot breakfast items are constantly replaced with fresh hot items.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Fred/B.J., We are thrilled to hear you had another amazing stay with us! We always love to see our guests returning to stay with us! Thank you for all your wonderful compliments and we look forward to your next stay in December!

"Very nice"

4
29/06/2016

We stopped here on our way from Louisiana to Montana. The place was very clean! Staff was friendly. Beds were comfortable. Unfortunately, we did not get to have breakfast at the hotel, as it didn't start until 7:00, and we wanted to get an early start. Price was decent, considering I've paid much more for way less. I would stay here again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Tracy, Thank you for staying with us and for providing such valuable feedback! We are overjoyed you found our hotel to be very clean and our staff friendly. We apologize you missed breakfast, please let us know when you stay again and we would be happy to get you a grab and go breakfast that we provide to our early departing guests!

"Hotel Review"

5
29/06/2016

Outer Appearance I wasn't impressed by, but the interior was wonderful and clean. Great hotel to stay in. Breakfast was great and staff covering breakfast were super friendly while helping guest out with a smile.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Anne, Thank you for taking the time to share your stay with us! Though we want to thank you for all you wonderful compliments we do apologize our exterior was not up to standards and will most definitely make sure to correct that. We hope you will come stay with us again soon!

"New and everything nice"

5
28/06/2016

This was such a pleasant stay. The hotel is relatively new, so everything is modern. Staff were pleasant, especially the kitchen staff. I suffer from food allergies and the cook was kind enough to check on the foods I could eat. Breakfast is part of the package and is better than your standard continental. The room was nice, as was the bathroom. The hotel is located near lots of restaurants, so there are plenty of choices for dinner. I have no complaints. Should I ever head to Casper again this is where I would stay. I will definitely be checking out other Best Western Plus Hotels for future trips.

"Great hotel"

5
27/06/2016

Very clean rooms and very friendly staff. We were just traveling through the area and needed a place to stop. I would stay again for sure. Rooms were big enough for the family and beds were comfortable. Breakfast was perfect had a lot of options, the kids were happy.

"Brand new hotel, great value for the money! "

4
27/06/2016

My family if 4, stayed one night here in the way from Yellowstone to Denver, perfect for a stop over. Brand new hotel so very clean and new. Rooms were a nice size as well as bathroom. Beds were comfortable, pillows were not. The room has a microwave and small refrigerator, as I said it was perfect for a stop over. It was quite noisy and the cleaning staff came by very early ( 8:30 am) to knock on the door to clean. That was not acceptable since we got in at 1130 the night before. Not much seems to be going on in Casper,moved on to the next town. Breakfast was included and good for a buffet. Overall a good value for the money, just bring your ear plugs and your pillow!

"No complaints!"

5
26/06/2016

The staff was terrific and the room was very clean and comfortable. The wife never touched the thermostat one time, and that is something amazing! She is never comfortable with the room temperature in most motels. The wife liked the pool and workout facilities. The breakfast was one of the best I have had at a chain motel and you should really try the strawberry waffles! Top marks and will stay again next time we visit the kids!

"Best hotel on I-25"

5
26/06/2016

I read these reviews on TripAdvisor before booking and hotel. Believe me when I say that this is one of the best hotels my family has ever stayed at. The front desk staff is amazing, the managers friendly, and the rest of the crew made us feel right at home - even prompting my son to ask to stay another night. Pool area was clean, beds comfortable, room quiet, and breakfast was great. This will be the only place we stay at in Casper from now on.

"Wonderful"

5
23/06/2016

We are on a 16 day roadtrip and this was the nicest hotel we have stayed in. Only a year old, it still seemed brand new. The rooms were immaculate and the cleaning staff plentiful. The bathrooms were clean, well-lit and comfortable. The amenities were generous (micro, fridge, coffee maker, coffee, tea, toiletries). The free breakfast was very good (hot eggs, sausage, Canadian bacon, potatoes, cereal, waffles, yogurt, juice, fresh fruit, etc.). The front desk staff were pleasant too. We would definitely stay here again if we were in town.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
We are so thrilled we were the nicest hotel you have stayed in! Our teams priority is to make sure every guest has the WOW factor when they stay with us. We sincerely appreciate your compliments and hope you will be back in Casper soon!

"Great place to stay. "

5
22/06/2016

Very pleased with this hotel. Very new and attractive. Rooms were comfortable and quiet. The staff was very pleasant. I highly recommend this hotel. Breakfast was good. Homemade waffles, eggs, assortment of pastries. We were lpleased with the assortment of food. Great for families.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Melinda, Thank you for taking the time to review your stay with us! We are so happy to hear you are pleased with our hotel! We very much appreciate your compliments on our hotel and your high recommendation.

"Vacation"

5
22/06/2016

Our stay at this Hotel was great!! Hotel was very clean and breakfast was great! Bed was comfortable and the staff was attentive and nice!! Definitely a place to stay anytime!! I took pictures but forgot to post and then I just forgot in general lol but I definitely can say that it was worth the money we paid great for family and friends!! Very very nice.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to give our hotel such a wonderful review! We are overly happy to hear your stay with us was great. Thank you for your compliments and we will most certainly pass them along to the whole team! We hope you will come stay with us again soon!

"Great service"

5
22/06/2016

Rooms and the entire hotel were clean. Rooms were quiet, breakfast was great. It is within 2 miles of Walmart and many restaurants. Nice area to walk around. Nice indoor pool, our child really enjoyed it.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Jamie, We are so happy to hear your child really enjoyed staying here with us! Its always our priority that every guest no matter how young always leaves with a smile! We hope you will come stay with us again soon!

"On your mark"

5
20/06/2016

One for the money - easy check in. Two for the show - helpful information gladly given by staff. Three to get ready - pleasant, comfortable room/bed/bath. Four to go - agreeable breakfast, easy check out.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Alfred, We thoroughly enjoyed your review and want to thank you for your fantastic compliments! We are thrilled you had a great stay and hope you will come stay with us again soon!

"Beautiful room and spotless hotel"

4
18/06/2016

Excellent brand new and modern travel hotel. No serious complaints. Very quiet. Nice complimentary breakfast. Good location just off the Interstate but far enough away to be very quiet. There did not appear to be an ice machine on the 3rd floor so I had to go to the lobby, a minor issue for us but a bit odd perhaps it was just out for repair?

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. We want to thank you for your wonderful compliments on our hotel and its amenities. We do want to apologize for the inconvenience of no ice machine on the 3rd floor. Unfortunately due to the laundry room on the 3rd floor there was no room for an ice machine but they are on all other floors. We hope you will come stay with us again!

"Very Good Value!"

4
17/06/2016

I really enjoyed my stay. This location was very clean, quiet and modern. I found the staff to be very friendly and helpful. Overall, I thought the free breakfast, wifi and pool to be good. The fitness center is lacking some basic strength equipment, in my opinion, but the location is a beautiful place to run freely outside and take in Casper Mt. Unfortunately during the stay my room was double-booked at 100% occupancy. The GM took it upon herself to take ownership of the error and rectify the situation, which I sincerely appreciated. I highly recommend this location for it's quality and value. It's also conveniently located next to local shops and restaurants and just 10 minutes from downtown Casper.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for staying with us and taking the time to share your experience. We are very glad to hear you enjoyed you stay with us and found our location to be clean and quiet. We do want to apologize again for the booking mistake but are happy to hear our GM was able to fully resolve the situation for you. Thank you again for the recommendations and we hope to hae you stay with us again!

"Trip out west"

4
17/06/2016

Great, clean hotel! Stopped here with family to catch a rodeo. Room was very spacious and clean. Hotel has extra bonus of clean guest laundry room! Makes it very convenient to pack clean clothes for trip home. Boys loved the pool. We will highly recommend this hotel! Nice breakfast included as well.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Angela, Thank you for staying with us and highly recommending us to fellow travelers. We love to hear our guests enjoyed their stay with us and had fun in the pool! We hope you will come see us again on your travels!

"Well appointed room with great value"

5
17/06/2016

I really like the fine feel of this hotel. Traveling with 3 kids isn't easy. But we had a room with 2 queen beds and a pull out sofa bed, so everyone fit easily. Extra bathroom counter space and shelves very much appreciated, as was the rounded shower curtain. Very clean all around. Only place they skimped - sound proofing! You could hear conversations outside your door and toilets flushing down the walls. But the breakfast, facility, and staff totally make up for this downside.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Melissa, Thank you for taking the time to share your experience! We are excited to hear you enjoyed your stay and had plenty of space in one of our Two Queen Suites. We do want to apologize for the noise through the wall but are thrilled to hear we made up for it in other ways.

"Best Western was the BEST!!!"

5
16/06/2016

14 nights on the road with 4 days spent in Casper, WY. This motel was the cleanest motel we stayed at, the staff was courteous and friendly and efficient. This is where I will stay each time I visit Casper, WY!

"Great Hotel-You will be surprized how nice!"

5
09/06/2016

Best Best Western I have ever seen. Immaculate interior and nice rooms. I was disappointed that we could not book a Hilton Brand Hotel and was amazed at how nice this hotel is finished and furnished. Very good breakfast!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Del, Thank you so much for such fantastic compliments of our hotel! We are overjoyed at your compliments and will pass them along to the team! We hope you will come stay with us again real soon.

"Great Value"

4
09/06/2016

Very reasonably priced, clean, comfortable, and the nicest staff at breakfast you'll find anywhere. Always our first choice of place to stay when we're in Casper. Great location where it's quiet and not so congested.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Lisa, We are thilled to hear we are your first choice while staying in Casper. We want to thank you again for staying with us and for you r compliments of our hotel and staff. We will pass them along to the breakfast staff! We hope to see you again real soon!

"Great new hotel"

5
08/06/2016

This was a wonderful hotel. New and super clean. Great staff and great breakfast. Very happy with our stay. I would stay here in a heart beat any time I'm going through or staying in Casper WY. Rooms were large and clean.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Jeremy, Thank you for giving us a great review of your stay with us and such fantastic compliments. We are delighted to hear you had a wonderful stay and enjoyed our staff, breakfast and cleanliness! We are excited to have you stay with us again on your way through Casper!

"Excellent stay!"

5
07/06/2016

We stayed here for only one night while on a cross-country journey. The room was very big, the beds were very comfortable, and we slept very well. The rooms must have extra insulation because we had neighbors that we could hear in the hallway and not our room. I also took advantage of the guest laundry and it was very clean. The breakfast was one of the best we had on our trip. In addition, the hotel had an attendant who was very nice and checked on us a few times.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for sharing the wonderful experience you had while staying with us! We are thrilled to hear you slept well and very much enjoyed breakfast. Thank you again for staying with us and we hope to see you again soon!

"Newer hotel"

5
06/06/2016

Newer hotel on the south side of Casper. It is down the road a bit from the highway but is easy to find. Room was a good size. Very nice. Good breakfast. Lots of selections. Lot of food options nearby. Staff was helpful. Would stay here again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for sharing your experience with us. We are happy to hear you had a great stay and enjoyed the breakfast with many selections and that our staff were helpful. We hope you will come stay with us again soon!

"Bad view, great stay"

4
06/06/2016

The room we had was huge. It was clean and comfortable, well worth the price. Breakfast was good. Ask for a room on the south west side, then your view of the mountains will be great, except for the three rooms directly over the lobby.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Claudine, Thank you for taking the time to review your stay with us. We are pleased to hear the room was large, clean, comfortable, and well worth the price. We understand how great a view can be in the room and want to apologize the room you stayed in did not have one. Hopefully we will be able to set you up in a room with a better view on your next stay. Thank you again for staying with us!

"Nice and New"

4
05/06/2016

Hotel appears to be brand new. It was very easy to find off of I-25. We requested a quiet room in the top floor and we were accommodated. Room was clean and beds were comfy. It is a short drive from the mall and eating establishments. I recommend Firerock Grill just down 2nd Street. Breakfast was good compared to other hotel breakfasts.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to share your stay with us. We are happy to hear we were able to accommodate your requests and got you a nice quiet room on the top floor. We agree with your recommendation of the FireRock, they have great food! We hope to see you again soon!

"All New"

5
03/06/2016

Very nice new hotel with fun extra features. Loved the new baggage carts to take luggage to the room. Big rooms, huge bathroom. Great Sleep. Little extra's at breakfast like cereal/yogurt/waffle toppings. Lots of selections. Only trouble was finding it. Needs more signage. Close to restaurants but need to drive to them.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Susan, Thank you again for staying with us and sharing your wonderful stay. We very much appreciate all your compliments and will pass them along to the team. We hope you will come stay with us agian soon!

"Perfect Location in a nice town"

5
02/06/2016

This is an excellent new hotel in a good location. Close to the highway to Denver, close to an excellent mall and a very good carwash. The rooms are in an excellent condition, the staff is extremely helpful and friendly and I really enjoyed my short overnight stay en route from yellowstone to denver. Highly recommend this place.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for your fantastic compliments of our hotel. We are ecstatic you enjoyed your stay with us and found our team to be extremely helpful/ We hope you will come see us again!

"A+++++"

5
01/06/2016

Best hotel we stayed at on our week long road trip! The property is new and was very clean, comfortable. We stayed in a 2 queen bed suite...so we had the added benefit of a pull out sofa bed and extra space! Bonus: the suite was the same rate as a regular 2 queen bed room! Our room was at the end of the hall and was so quiet. I'm a light sleeper so the peace & quiet afforded me a great nights rest! We hadn't planned on being in Casper but we had to change our route last minute. Since it was the holiday weekend, we weren't sure what the rates would be or if there would be availability. However, when we arrived, the gentleman who check us in was very friendly and was able to match a lower rate we saw online. Breakfast was standard hotel breakfast but it worked for our family. If only all the hotels we stayed at on our road trip were this nice!!

"Lives up to other reviews"

5
01/06/2016

Spent two nights here for a family function in the area. Rooms were exceptionally clean, quiet, and comfortable.Desk staff was professional and very accommodating. Definitely would stay here again if travels take us to Casper. Only complaint was that Wi-Fi was marginal at best.

"Clean, comfy and amazing breakfast!"

5
31/05/2016

Very clean and well kept up room and accommodations! The breakfast was amazing and the pool and hot tub was an added bonus!! This will be our families hotel pick whenever we are in Casper! Nice staff who had everything ready for us upon arrival and departure. Thank you!

"Loved the Hotel!"

5
31/05/2016

Staff was very helpful and friendly. Continental breakfast was awesome, great variety! Cook for the continental breakfast came out and talked to us he was very friendly and funny. Rooms are very clean.

"Great stay"

5
31/05/2016

We stayed 3 nights while we attended a soccer tournament. The bed was so comfortable and the room.was very spacious and clean. My girls loved the pool and spent all of their free time there. The staff at the front desk very friendly and accommodating. I had booked through Hotels.com and they billed my card, but hotel didn't show it had been paid. The young man was very helpful in figuring out what happened. We checked out and realized we were going to stay another night and I was sorry to see it was booked. Would definitely recommend.

"Nice place to stay."

5
31/05/2016

Our room was clean, the bathroom was extremely clean. The bed was comfortable, pull out couch was a little rough but most are. Free breakfast was good. Location is right off I-25. Close to several restaurants. Nice place to stay.

"Best Best Western Stay in 15"

5
30/05/2016

My wife and I have been travelling around the US for 5 weeks. This motel is by far the best, and best for the money, that we've stayed at. Service is great. Breakfast area is large enough to hold all guests. The handicap room we used was the best, having the most aids. Would return here in a heartbeat.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
James, Thank you so much for such a fantastic review! We are absolutely thrilled we were the best hotel you have stayed at while traveling. Thank you for such wonderful compliments, we will pass them alongto the team and we hope to see you again really soon! Safe travels.

"Nice Place"

5
28/05/2016

This new hotel is very nice. The rooms are decent sized and visually appealing with plenty of outlets for electronics. The staff is very helpful and the breakfast is nice because it is a bit unique. The pool is good size. The only unsatisfactory aspects are the fitness room and the fact that an average sized suitcase doesn't fit in the closet. Otherwise all around nice place to stay.

"A Great Stay"

5
28/05/2016

We were day 11 of a 3 week vacation in the Badlands and Black Hills of South Dakota. Our room at the Best Western was comfortably large. There was plenty of room for our suitcases and other paraphernalia. The king size bed was just the right amount of firm and the pillows fluffy. The breakfast was the best free breakfast we encountered! It was the typical scrambled eggs but there was also bacon and hash browns! There were toppings for oatmeal, cereal and waffles. There were fresh blueberries and strawberries as well. I emptied a vanilla yogurt into a bowl and topped with blueberries and nuts. Very much enjoyed our night here.

"Terrific short stay"

5
26/05/2016

It was only a one night stay. We did not use most of the amenities, but the staff was fabulous and the room was meticulously clean, beds were comfortable. The breakfast was good. Used trip advisor to book, got a really great price. Would stay again

"Rating of 9.4 it's more like 4.9"

1
22/05/2016

I was there for work, and treated badly. I wasn't the only one. I got the the clerk that made faces , then turned around told, the GM. She came out and said I was cussing which I never did. Remember people the cameras are there to film you and the back side of them. The GM never gave a chance to explain and threw me out. I am a diabetic and a heart patients was not able to get to my insulin so you can imagine, I got sick. When my husband called the GM said i was being ugly and cussing. My husband gave me a key cause he was at work by that time I was not doing well. My co-workers were treated bad. Emails to the GM and Guest Services Manager for a variety of reasons, they never responded. About 5 coworkers left the hotel just because of treatment. One guy was working for a month and never got his hotel room clean was working nights others hotels in the area were doing night cleaning . I felt bad every time I walked threw the lobby and the girl that gave me hell, would look at me mean. I felt if I didn't walk with my head down I was going to get kicked out. Thank goodness we have called our corp office never to used that hotel ever again. At first I thought it was me , but when we all were talking it was everyone. But I will give credit when it is due, Tambra and the guy with the strawberry blonde hair were very nice when I saw them I had a smile on my face anything we needed or ask they would help. You would think staying 33 days that would like steady business when cuts came we all wanted to leave. I don't understand how their rating is a 9.4.

Erin M, General Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Ann M. We have no record for you as a registered guest of our hotel. However the Best Western Plus Casper Inn and Suites is indeed the honored recipient of 3 "Chairman's Awards" in "Recognition of Outstanding Quality", a "Certificate of Excellence" Awarded by "Trip Advisor", a "Guest Review Award" as "Best Guest Experience Provider" Awarded by "Booking.Com" and 3 Certificates presented to our hotel and staff in "Recognition of our High Standards of Commitment to Excellence and to the Comfort of our Guests" awarded by "Best Western International" a "Triple Diamond Rating" Awarded by "AAA", all of which represent the voice of our valued guests. With that being said, we do wish you Safe Travels and a pleasant Summer.

"Best Western Casper"

5
16/05/2016

Hotel was neat and clean. Bed was very comfy great location. The location is in the newer construction of Casper and close to many quality amenities. The staff was professional and courteous. The breakfast buffet had ample selections for consumption.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Timothy, Thank you again for staying with us and reviewing your experience. We are thilled to hear you had a great stay with plenty op options on the breakfast and professional encounters with our team. We hope you will come stay with us again soon.

"Trip to visit family"

4
11/05/2016

This hotel was nice and worth the money. My shower head would not move and my mattress was a little "bowed"; however, I must admit, I prefer a very firm mattress. All in all, you really can't go wrong with this hotel.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to tell us about your stay! We are happy that our hotel was nice and worth the price. We do want to apologize for the inconveniences of the shower head and bed. We pride ourselves on making sure every guest leaves with a smile. If there is anything we can do to make your stayed better please don't hesitate to let us know. We appreciate your business and hope you will come stay with us again and give us the opportunity to WOW you!

"great stop over"

5
06/05/2016

Casper is a little pricey compared to some cities but a great stop over point on our way home. The hotel was new and very clean and the staff was very pleasant. A little out of the way from downtown but not that far from amenities.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Brian, Thank you again for staying with us and telling us about your stay. We are pleased to hear you had a great stay with pleasant staff and a very clean room! We hope to see you again soon!

"Comfy overnight"

4
02/05/2016

Only needed an overnight hotel while on a road trip. Was more than satisfied with Casper Best Western Inn and Suites. Room was spacious and very clean. Check-in friendly and efficient. Lots of good advice about where to eat etc. Breakfast offered hot and cold buffet selection catering for most people's needs. Plenty of parking. Free wi-fi. Not a lot of dining options near but Can recommend the Popular Red Rock just up the road. Good value for money.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Noela, Thank you so much for all your wonderful compliments on our team and hotel. We are thrilled to hear you had a great experience with us and hope you will comeback and stay with us again soon!

"Great Stay"

5
29/04/2016

We stayed here for a weekend sports tournament. Great stay with great service. Appears to be a rather new hotel. Rooms were clean and quiet. Good breakfast selection. We would stay here again while in Casper.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for providing wonderful feedback about your stay! We are excited to hear you had a great stay with great service. Our guests are our priority and are glad to see that hard work pay off. We hope you will come stay with us again soon!

"Great Stay"

5
24/04/2016

Rooms were clean and spacious. Stayed with a friend so chose to stay in a queen suite room and found there was ample room for both of us to move about the room and have separate spaces when we needed our privacy. We did not experience excessive noise from people coming and going in the hallway. The front desk check in was fast and they allowed a later check out due to the need to stay until scheduled mid afternoon medical appointment. My friend enjoyed breakfast (I was fasting).

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Connie, Thank you so much again for staying with us and for sharing your experience. We are thrilled you had a nice, quiet stay and that your friend enjoyed breakfast! We hope you will come back soon and try our breakfast.

"Reasonable cost for what you get (so new google maps doesn't even show this location)."

5
20/04/2016

My trip included a family visit and business appointment at the same time. The hotel was easy to find on the east end of town. Basically the first major pull off across I-25 from the Sinclair Travel Plaza with a short drive to dining and theater as well. My only two minor issues with the room wre the standard bed covers are way to light for winter months so you may have to ask for extra blankets. The TV in my room was way to dim with no apparent way to adjust brightness (but I was too lazy to ask). Otherwise for the price you get a really nice and large lobby to hang out in and a pretty good breakfast buffet included with friendly serving staff. The pool and work out room will help keep you fit while traveling. A small convenience store in house allows you to grab some snacks and drinks with out getting back in your car. The rooms are large with pretty good wi-fi, large tv, fridge, ironing board, hair dryer, desk, and pretty good black out curtains and nice comfy bed. Electronic key card allows for access to back door entry, pool, work out room. If you bring family there's the pool for your kids to work off some of their energy or large lobby with tables to hang out in. I have a second trip planned back in Casper and will definitely stay here again ! If you hang a right at nearby 2nd Street it will take you straight into town and past shopping and dining with out getting back on the highway.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for staying with us and giving us such a great, detailed review! We are thrilled you enjoyed your stay and will be returning to stay with us again and we cant wait!

"A pleasant surprise, even when expecting a great hotel"

5
17/04/2016

This is a very new hotel, located just east of Casper, convenient to the Interstate. We stayed in a beautiful room, very well appointed. We found the staff to be very helpful and very friendly. The free breakfast was one of the best we've had at a "free breakfast" hotel. We'll be back.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for sharing your experience and staying with us. We are excited to hear you had such a great stay and really enjoyed our breakfast. We want to thank you again and look forward to your next stay with us.

"Casper Wyoming"

5
12/04/2016

I enjoyed staying at this hotel. It is definitely a brand new hotel so has no problems with worn carpet or any problems with rooms. The breakfast was wonderful with so many choices! The food manager kept all items filled constantly and this made the food fresh and delicious. I got the last room for the night and the clerk at check in, Tambra was very helpful and courteous. She helped me find food and got me checked in quickly.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Rebecca, Thank you so much for staying with us and taking the time to share your experience. We are thrilled you were able to get our last room and found breakfast to be wonderful. We will most certainly pass along your compliments to Joe, Tambra and the rest of our team! We hope to see you again soon!

"Very Nice, Quiet, Comfortable and Most Importantly Clean."

4
11/04/2016

Making the drive cross country. Looked at TripAdvisor before booking everyone had only good things to say and they were right. Very nice, quiet, comfortable and most importantly clean. I have stayed in a few Best Western Plus hotels and this one definably lives up to the Best Western Plus standard. This hotel is located very close to the Interstate which is nice. We hit the road early so we didn't have time to try the breakfast which starts at 6:30 but they do have little convenient grab and go. When in the area I will defiantly stay here again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you again for staying with us and reviewing your experience with us. we are thrilled you had a good stay with us and for your compliments on our hotel. We want every guest to enjoy their stay with us and love to hear the feedback as a result. We can't wait to see you again when your in the area!

"Stay Here!"

5
08/04/2016

I stayed here because it was the best-rated and had better rates than many other hotels. Excellent, clean, comfy, spacious room! Huge breakfast area & clean pool. Cleanest place I've stayed in a while:)

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for staying with us and taking the time to give such great feedback on your stay! We are thrilled you enjoyed your stay and found us to be the cleanest place you have stayed. We hope to see you again soon!

"Great Rooms & Friendly Staff"

5
06/04/2016

Stayed overnight on business. The room was clean and comfortable, but the staff were amazing! Super helpful and friendly. Highly recommend staying here! As someone who travels a ton for work and pleasure, I can say this is one of the best hotel experiences I have had in terms of overall value for the money.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Christopher, Thank you so much for staying with us and sharing your experience with us! We are thrilled staying with us was one of the best hotel experiences you have had and thank you for you compliments on our team. We hope your travels will bring you back to Casper soon!

"Excellent"

5
02/04/2016

Newer hotel with comfy rooms and great breakfast. Internet wasn't great, but better than most. I would definitely stay again. Friendly and helpful staff. Location is close to shopping, but on the outskirts of town where it's a little more quiet.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Scott, Thank you for staying with us and taking the time to review your stay with us! We are excited to hear you would definitely stay with us again and look forward to it! We will pass your compliments on to our team and want to thank you again!

"Good hotel"

5
30/03/2016

This hotel is very clean and the staff was friendly. Breakfast was typical hotel breakfast, but breakfast staff were very nice and attentive. Workout room was new and clean. There are a lot of restaurants near the hotel, which is always a plus as a traveler. I would recommend.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for staying with us and sharing your experience. We are thrilled to hear you would recommend us! thank you for your compliments on cleanliness and attentiveness of our staff. We hope you will come stay with us again!

"Very nice and feels almost brand new!"

4
26/03/2016

Stopped for stay with my family this week. Overall very nice hotel- great condition and super breakfast. Pool was decent even though a bunch of folks were hanging out in the hot tub for a while playing music and we really couldn't use it..

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Mark, Thank you for staying with us and taking the time to review our hotel. We are delighted to hear you enjoyed breakfast and overall found our hotel to be very nice. We do hope you will come stay with us again!

"Quick overnight stay"

5
21/03/2016

We stayed at this hotel on our way to Denver this past weekend. We arrived late and left fairly early, but had a great stay. Newer hotel, on the southeastern end of town off of I-25, and kind of far away from everything else. You have to double back a bit, but a quick 5-minute drive gets you to restaurants and shopping. Great facility, and would definitely stay there again.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Kelly, Thank you for staying with us on your way to Denver! We are so happy to hear you had a great stay with us and hope you will come stay with us again soon and spend some more time with us!

"Great Stay and Service"

5
21/03/2016

The price was great and very comparable to other Motels... the breakfast was excellent and so nice that it was complimentary making the cost of the rooms even better. The staff was very professional and was so accommodating!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Kathleen, Thank you so mush for staying with us and taking the time to give us your feedback! We are thrilled to hear you enjoyed our breakfast and our staff were professional and accommodating for you! We hope to see you again soon!

"Great Stay"

5
21/03/2016

Convenient check in, comfortable room, nice breakfast, clean property. Highly recommend. We stayed for a youth basketball tournament and the room was ready and clean. I'm not sure if this property is new, but if not, it sure looked as clean and well kept as a new one!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Chris, Thank you for staying with us! We are truly excited to hear you would highly recommend us and really enjoyed everything about your stay! We will most certainly forward your comments to our staff and we hope you will come stay with us again!

"Could have been 5 stars"

4
17/03/2016

This new hotel could have been 5 stars, but needs better signs interstate. Also we had some housekeeping trouble, that turned out to be an communication problem between housekeeping and the booking desk. The people before us checked out a day early and housekeeping wasn't notified. We had used cups in the bathroom, un-emptied trash cans, used sheets on both beds, used soap and shampoo in shower, ect. The hotel was fully booked, so we could not move to another room. But front desk, night employee, Favio did a great job by coming to our room and removed the used bedding, supplied us with new toiletries, and offered a few times to change the beds for us! He was very sincere in his apologies and informed the next person on duty at the front desk of our troubles. We will stay there again, if the situation arises. But housekeeping were rude and 2 of them were arguing in Spanish loudly as we were leaving. The head of housekeeping did not greet us with a smile either time we saw her, or offer an apology for our troubles.

Erin M, General Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear Jollysgrandma, Thank you for your review on Trip Adviser regarding your recent stay at our property. I've reviewed your comments and addressed your concerns accordingly. Indeed you were checked into a room that had not been prepared for guest arrival and for that I sincerely apologize as it is not our Standard of Quality and was an error in communication that did happen during a sold out weekend. Thank you once again for bringing it to our attention,we've implemented additional process to ensure the same error does not happen again. The Executive Housekeeper has addressed your perceptions of housekeeping and ensured the team understands when conversing to be mindful of the volume so as not to be perceived as more than a conversation. I am happy we were able to resolve your issues during your stay and on behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for choosing to stay with us while in Casper and if I can provide any assistance for future stays please don't hesitate to contact me directly.

"Nice motel with reasonable rates"

5
15/03/2016

Nice motel with reasonable rates. I appreciate the fact that they didn't double their rates during an event. Holiday Inn and Holiday Inn express wanted 195 dollars a night for a room during this week.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Vance, Thank you for staying with us! We are happy to hear you found our rates to be reasonable. We hope you will come stay with us again!

"Very comfortable"

4
13/03/2016

The Best Western is a bit difficult to find, but it is worth the effort. The price is competitive, the hotel was clean, and the staff helpful. The breakfast was better than most for the "free hot breakfast". We have tried other hotels in Casper with miserable results. We will be back.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for taking the time to give our hotel a great review. We are thrilled to hear everything was clean, staff were helpful and our breakfast was better tan most you have had! We hope you come stay with us again real soon!

"Great breakfast "

5
11/03/2016

The breakfast staff worked really hard keeping up with everything thanks Joe!! the coffee is super hot and good it's a great place to stay. The rooms are nice but the bathroom sinks hot water wasn't very warm in room 415. It is a little ways out of town but it's nice.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to review our hotel! We are pleased to hear you had a great experience with Joe and enjoyed the coffee. We do apologize about the hot water not being hot and will most certainly look into that right away. Thank you again and we hope to see you again soon!

"Nice Hotel"

4
10/03/2016

Every thing was very good. Just a little hall noise from others. WiFi is easier than most places I have stayed to connect. I would definately stay there again when in the area. quick and easy check in and out. They were a little quick to start the breakfast clean up in the morning.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Lynn, Thank you for staying with us and taking the time to give us a review of our hotel! We are thrilled to hear you would stay with us again and had easy of access with the WiFi. Thank you again and we hope to see you again.

"Mrs LC"

5
07/03/2016

The breakfast was fabulous! They kept all the food stocked so we never ran out! Very friendly front desk staff and helpful finding places to eat and how to get to the events center. Rooms were spotless. The motel still had a brand new smell. Kids loved the pool area!! Definitely will stay here again!!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Berta, On behalf of our entire team I want to thank you for such a fantastic review of our hotel. We are thrilled to hear breakfast was fabulous and our front desk staff were friendly and helpful. We are excited to see you again soon!

"Great Stay!"

5
07/03/2016

My son and I stayed a couple of nights. The bed was great and the breakfast was awesome! We were very comfortable in our room. We enjoyed the pool and I enjoyed the exercise room. The staff is so courteous and kind.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Shelly, Thank you so much for taking the time to write a great review of our hotel! We are ecstatic to hear you enjoyed our pool and fitness center and found our staff to be courteous and kind. We hope you will come stay with us again soon.

"Review"

3
04/03/2016

Had a good stay Hotel overcrowded, breakfast was scarce and not good. The hotel was clean and well kept. Most staff was friendly and helpful. There were so many people at the people and adults drinking and not watching their kids.

Erin M, General Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Dear William, Thank you for taking the time to review us on Trip Advisor regarding your most recent stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction and comfort are utmost priority and I'm sorry to hear you had less than a relaxing experience. It will be my pleasure to share your kind compliments regarding our impeccable cleanliness, attention to detail and friendly, helpful staff. During very high demand months, such as March, indeed Casper Hotels are filled with the excitement of sports teams and the excitement and enthusiasm that comes with the anticipation of a big win; often times, they bring along their "biggest fans". I would like to address any concerns you have regarding your sensation of overcrowding and would like to speak with you personally to ensure a better experience for all guest who may have shared in your perception and would also value hearing your specific feedback regarding breakfast. We offer a complimentary full American Breakfast Buffet and have been fortunate to receive high compliments, so please feel free to share with us what you did not like so we can implement any necessary improvements to ensure we offer a better experience for all guests. I hope you will consider staying with us again and if I can provide any assistance please don't hesitate to contact me directly. Warm Regards & Safe Travels.

"Nice stay"

4
29/02/2016

We had a very pleasant stay at this hotel. While we didn't use any of the amenities, it had what you come to expect from this class of hotel now. Slightly on the higher priced side for this kind of hotel but most in this area are. It is located pretty far out of town itself but it's nice and new. I had a very restful sleep as well, which is actually the most important thing to me when paying for a place to, well, sleep.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
We are happy to hear you had a pleasant and restful stay at our hotel. We pride ourselves on keeping every one of our guests happy when they are with us! We hope you will come stay with us again soon!

"Very nice new hotel"

5
29/02/2016

Wonderful new hotel in Casper, WY. I really enjoyed the room, breakfast and fitness room. I would recommend this hotel to both business and personal travel. The location was near shopping, restaurants and medical facilities. Also not that far from downtown.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Judi, We are thrilled you had a wonderful stay with us and enjoyed your room, breakfast and the fitness center! We appreciate your wonderful review of our hotel and we hope to see you again soon!

"Would stay again"

5
29/02/2016

New, very nice motel, very clean, on the edge of town so exceptionally quiet. Stayed during State Wrestling Tournament and the rates were surprisingly reasonable, great breakfast, friendly, helpful staff. Received ground floor as requested. Loved the cookies! Will definitely stay again when we are in town.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Shirley, Thank you so much for a great review of our hotel! We are pleased to hear it was exceptionally quiet and you had friendly, helpful service during your stay! We hope you will come stay with us again and have another one of our freshly baked cookies!

"Meetings"

5
25/02/2016

This is the first time we've stayed at a Best Western Hotel! We chose your NEW HOTEL in Casper, WY. It is absolutely a beautiful and EXCELLENT facility! Staff was above average as was the service offered throughout your beautiful hotel!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Denzel, Thank you so much for taking the time to give us such a fantastic review. We are glad to hear we were your first Best Western and our team went above the average service for you! We hope to see you again soon!

"Business Trip"

4
22/02/2016

The rooms were very clean and the location is quiet. They offered a good breakfast that included a variety of choices. Close to good restaurants and easy access to downtown. Would not hesitate to recommend Best Western to travelers.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Cheryl, Thank you for taking the time to write a wonderful review of our hotel. We are thrilled to hear you found us to be clean and quiet! Thank you for recommending us and we hope you will come stay with us again.

"10/10 Would Recommend to everyone"

5
06/02/2016

I stay in hotels pretty often, and this was definitely one of the nicest hotels, if not THE nicest for this price range. Breakfast was very nice and it was of a high quality. Rooms were very neat and nice. High speed internet was great too. I would recommend this hotel to anyone going through Casper.

"One of the nicest hotels i have stayed at!"

5
05/02/2016

I am writing this review on behalf of my husband. He was recently up in Casper for work and he stayed at this Best Western. He told me the rooms were super clean and the staff was extremely nice. There was one person who stuck out the most to him.... Joe, the cook in the mornings. He went above and beyond. Not only did he cook the breakfast, he also offered to get my husband another glass of orange juice and took his plate for him. That is great customer service. If he is ever up in Casper again for work he will definitely be back.

"Great new place in Casper"

5
30/01/2016

I stayed two nights and usually stay at Hampton or Holiday Inn but I tried the Best Western and was pleasantly surprised....New and Clean with a great staff, easy parking, great location and very comfortable and a great value

"New and very clean, but not ideal for us"

3
26/01/2016

This is a new property and very clean. I really wanted to like it more. The problem was that there was no way to cool the room off. The air conditioning was turned off for the season (January), so all we could do was turn the heat off since the windows do not open. The room stayed in the 70's (degrees Fahrenheit) all night. I sleep better in a room that's just a bit cooler (say mid-60's..). We didn't complain about it since we figured they do probably turn off the air conditioning in January and there really wasn't much else that could be done about it. Breakfast was good - great oatmeal, lots of fresh fruit, soft scrambled eggs(NOT overcooked!), and good muffins. Service was good - especially for the breakfast room - they ran out of cranberry juice and the attendant noticed i had to switch to orange - so he brought over a glass of cranberry when he refilled it. I appreciated him going the extra step. If we had slept better, this would have been a great hotel.

Levi B, Guest Relations Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for taking the time to review our hotel. We are pleased you found our hotel to be clean and that our team taking the extra steps for you. We do want to apologize that you were not able to sleep well due to the room being warm. Unfortunately when the weather gets below 40 degrees the air conditioners will freeze up though we may be able to turn on the fan for you allowing in fresh air into your room. We hope you will stay with us again and please feel free to contact our front desk if there is ever anything you need so that we may guarantee you a restful night and a joyful stay with us.

"One of the best "Best""

5
13/01/2016

This Best Western is one of the nicest I have stayed; the list is endless of perks. Great staff in all areas, breakfast was superb for a hot breakfast with so many choices. There was fresh water and cookies for my evening snack. The location is very convenient off the highway and close to town. Glad we stayed here and will stay again if we are in the Casper, WY area.

"Great Hotel"

5
10/01/2016

Passing though and needed a place to stay. We usually stay at Best Westerns because for the most part they are all very nice. Positives: - Friendly staff - Very clean - Great breakfast selections Negatives: - Cant think of any

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
On behalf of our team, thank you for writing such a great review of our hotel. We are so pleased to hear you enjoy Best Westerns and your stay with us! We hope you will come stay again soon!

"Fantastic hotel"

5
03/01/2016

Best breakfast we have had at a motel. Fresh fruit, large variety of choices. We plan to switch to Best Western in Casper.We have been staying at a competitor twice a year for an extended stay, but Best Western's Extended Stay offer, plus the policy on children, lured us to try -- and we liked the motel. Most importantly for me was the ,motel,s compliance with ADA requirements -- the excellent grab bars and the height of the commode -- both missing at the competitor's older building. Thank you, Casper Best Western!

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
On behalf of our entire team I would like to thank you for your fantastic review! We are so thrilled you enjoyed your stay with and found a large variety with our breakfast. Thank you again and we hope to see you again soon!

"Pleasant stay at Best Western Plus"

4
31/12/2015

I recommend this hotel for business or pleasure travellers. It is conveniently located, with a good breakfast and exercise room, as well as WiFi. (There are also a pool and jacuzzi, but they were regrettably out of order during our 2 night stay.) The rooms are clean and pleasant and the staff is helpful and friendly.

"Great Stay"

5
29/12/2015

This property is conveniently located for travelers driving through Casper or those accessing the hospital. The hotel is very nice, new and extremely clean. Great value with large guest rooms and a good breakfast offering enough choices to feed even our most selective child. We also used the pool/hot tub and were pleased with the area. The kids enjoyed the pool although it was a bit cool for the adults.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
ON behalf of our entire team thank you so much for such a great review! We are thrilled you found our hotel to be extremely clean and conveniently located! Thank you again for staying with us and we hope to see you again soon!

"Clean and Comfortable"

5
28/12/2015

Stayed over Christmas and everything was clean and comfortable. We made good use of the pool and hot tub to keep the kids entertained. Breakfast was good. Staff was friendly and helpful. Great stay will stay here again next time in town.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
On behalf of our team I want to thank you for taking the time to write such a great review of our hotel. We are thrilled you enjoyed your stay and that the kids enjoyed the pool. We look forward to your next stay with us!

"Wonderful stay"

5
18/12/2015

We stayed her for a night away. The hotel was beautiful, rooms were clean and the breakfast was amazing. Staff were very friendly. This hotel is close to shopping and great restaurants yet away from the business.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
On behalf of our entire team I want to thank you for writing such a wonderful review of our hotel. We are so happy you found us to be friendly and close to all your needs. Thank you again for staying with us and we hope to see you again real soon!

"Weekend Christmas Shopping with Family"

4
15/12/2015

Convenient for shopping, large selection of chain restaurants close by, very clean, nice lobby/breakfast area, courteous staff, relaxing large room with sitting area, easy freeway access, close to several new car dealers, very close to emergency care if need arose

"best WESTERN CASPER WY"

5
07/12/2015

Everything was clean and the front desk was very nice. LOVED THE DECOR OF THE ROOM .I t was clean, fresh, the front desk clerk was very helpful, my dad celebrated his 83rd birthday and we went to the GRAND CANYON, YOSEMITE AND YELLOWSTONE. THIS ROOM WAS NICER THAN THE ROOM at the Grand Canyon and was a lot less expensive! we also requested rooms downstairs and was always accommodated with our request. thanks BW! !

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for giving us such a fantastic review! We are happy to hear you enjoyed your stay with us, loved our décor, and found us to be accommodating to your request. We hope you Dad had a fun filled birthday and hope to see you again soon!

"new motel, great experience"

5
05/12/2015

We stayed here on Sunday after Thanksgiving after 2 horrible days driving with closed roads and ice storms. This motel was only a few months old. Very clean and still smelled like new carpet. We got a good night sleep and continued home on Monday well rested.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you for taking the time to write a great review of our hotel. We are thrilled to hear you got a good nights rest with us and found our hotel to be very clean with that new smell still in the air. Thank you again for staying with us ad we hope to see you again soon!

"Best Best Western yet"

5
03/12/2015

I travel a lot and this hotel is one of the best so far. Staff very good, breakfast was great and the room very clean. I would highly recommend this hotel to anyone looking for value. I was so impressed with the hotel that I took the time to write a review. I usually don't and now I know why, they want 200 characters.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
On behalf of our entire team we want to sincerely thank you for taking the time to give us such a fantastic review. We are thrilled you found us to be one of the best hotels you have stayed with. Thank you again for your wonderful comments and we hope to see you again soon!

"An great place to stay when traveling"

5
29/11/2015

Looking for a clean hotel, superb customer service, and a welcoming breakfast each morning? Like freshly baked cookies for a late night snack. Interested in convenient location near mall and restaurants? Need a quick dip in a pool or hot tub? Interested in working out before beginning your day? Want to look out your hotel window and see a mountain range? Check out the Best Western in Casper, Wyoming.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for an amazing review! We are so thrilled to see you enjoyed your stay and many of our features. Thank you again for staying with us and we hope to see you again really soon!

"Best Nights Sleep Ever"

5
23/11/2015

I always have a hard time sleeping in a strange place, especially in a hotel. However, and for whatever reason, I slept better than I slept at home. Thanks for the good nights sleep. the breakfast attendant that was on duty in the morning was very friendly and personable. He went out of his way and took time to ask me how my stay was. It was very nice to have someone generally interested in how their service affected my time away from home. I would definitely stay again and would refer this hotel to my friends. The hotel is a little out of the way, but it was worth it.

"Awesome hotel!"

5
19/11/2015

The girl at the front desk was very friendly when we checked in. The room was very nice and really big! The property is very well taken care of and was also clean. It is in a great location away from the busy streets. Would definitely recommend this hotel!

"It's fairly NEW, in a GOOD area, and there is a BAR at the hotel next door."

4
18/11/2015

OK so here is my review - the whole truth and nothin' but the truth: It is a fairly new hotel. The room is fresh and clean. It is in a good area. I feel safe there. If I want a drink I can just walk to next door. That's it.

"New And Clean"

5
15/11/2015

Very Nice Stay if I came to Casper again I would stay here. everything is new and clean. Staff is friendly breakfast was better than most hotels. Bed was comfortable and rooms were clean and comfortable. Close to highway easy to find

"gr8 Night"

5
13/11/2015

This is the nicest B W I have ever had the pleasure of staying at (from Florida to Idaho). I could not find any faults whatsoever. The pool & spa area was spotless, just the right water temp & open late for my late arrival. I have a new - favorite place to stay when passing through Casper. B W has set the bar pretty high with this new hotel.

"New, beautiful, yummy breakfast!"

5
12/11/2015

Our family with 3 small children stayed here on a Tuesday night in November. The hotel is only 8 months old and looks and smells new. Beautiful, immaculate, welcoming lobby area boasts large leather club chairs, fire place, and citrus-infused water and cookies to welcome guests. Overall, hotel was very well lit, fresh smelling, clean, and spacious, down to the stair well! We enjoyed the pool and hot tub and were pleasantly surprised by fluffy towels draped over all lounge chairs. Pool area was also spotless. We found a Pack n Play set up in the room, with bedding in it. How kind! The room was large with 2 queen beds. It was so clean! Room temperature was satisfactory as well, running the fan continuously. We appreciated the fridge to keep medicine in. Breakfast was a highlight: Joe was brought on 2.5 months ago to elevate breakfast, and he has delivered! He laid out fresh offerings, with signs giving ideas to dress up yogurt (with fresh berries and granola), make a breakfast sandwich, dress up eggs, etc. Many yummy choices including sausage, waffles, biscuits and gravy, fresh fruit, hash browns, and cheese, diced ham, and salsa toppings. We had a pleasant chat and cheerful help from Joe: he washed our toddler cup. This hotel would be our first choice when passing through Casper again. A must-stay!

"Nice new hotel"

5
08/11/2015

Nice new hotel, handy to the Inter State. Very quiet location. Staff was extremely accommodating when I requested a room in a quiet area because I'm a light sleeper. Very professional staff. A well run operation.

Levi B, Front Office Manager at BEST WESTERN PLUS Casper Inn & Suites, responded to this review
Thank you so much for such a fantastic review of our hotel. We are thrilled that you enjoyed your stay and found us to be extremely accommodating towards your needs. Thank you again for the compliments and we hope you will come stay with us again soon!

"Very nice motel"

4
03/11/2015

Very nice place to stay. New, good price and with a great breakfast. My only complaint was that the wind was howling and the sound kept me awake. They didn't make it easy for me to know that they have a pool and spa, I didn't bring my swim suit so I missed our on a relaxing soak in the spa.

"Friendly staff, great amenities"

4
03/11/2015

Staff was very helpful and friendly. Food was great. Room was very nice and clean. Access to the internet service was simple and the speeds were not too bad either. Received a tasty piece of apple pie during check-in. Overall, it was a great experience staying here.

"New-ish hotel"

5
30/10/2015

According to the front clerk the hotel was about 6 months old. Everything was still new smelling and fresh. The lobby with the breakfast area is super large. My room on the 4th floor was a suite, not too bad for price at $125 compared to others in the area. Price included breakfast. Only con I saw was breakfast didn't start til 0630, most hotels start theirs at 0600. Not quite sure why it couldn't have been at 0600, saw kitchen staff just milling about in the dining area at 0545. For business people as myself we need to be on the road early.

"Traveling through "

5
29/10/2015

New and beautiful...they worked our a phone issue but no big problem...would stay there again...absolutely. Breakfast was great. The beds excellent. Rooms big. CLEAN AND NEW. We booked on line to get the best deal just before going in. All was perfect.

"Decent"

4
28/10/2015

I refused to pay the price the Hamton Inn & Suites wanted so checked Trip Advisor and booked their number 1 hotel. Haven't stayed in a Best Western for a long time. This is a very new hotel, beds were good and service excellent.

"Great stay and attention to detail."

5
26/10/2015

My mother and I stayed here for 3 nights while we visited family in the area. The good-the hotel was clean. The breakfast options was large with added touches (individual fruit toppings servings for cereals, several toppings for scrambled eggs), weekday breakfast employee went way and beyond expectations. Hotel had indoor pool, hot tub and what looked liked a decent exercise room but did not use. Room was clean and housekeeping did a great job. Front staff was helpful when I asked for help in hooking up ipad to tv. A little snack store in lobby. The only bad thing about it was location. It was about 1/2 mile to nearest restaurant, but the area is growing and I am sure there will be something close by soon. It did not bother us as we were gone all day long. The plus about location was that I saw antelope across the main highway every morning and evening. Overall a very nice place and had great rates.

"Great place to stay"

5
25/10/2015

This is a relatively new property; excellent service, outstanding breakfast, comfortable, clean, great beds and pillows. We had our little granddaughter with us so we swam and enjoyed the spacious room and amenities.

"Passing Through"

4
21/10/2015

Very nice new motel with an extremely friendly staff. The overall stay was nice and the breakfast was fine. Only items that I wish could be improved was the sound that came through the walls-especially from the outside and the light that came through the window shades (including the parking lot lights).

"New smell, so Swell!"

5
19/10/2015

Newly brand new balanced against surprisingly low nighty rates make this place a winner, and anyone who stays here as well. Drove in from California on the way to Minnesota and very spent after 14 hours behind the wheel. Booked in online and arrived minutes later. Beautiful room on the third floor. New means no apprehensions about cleanliness or the unexpected. Furthermore the staff is totally on their toes regarding their sincere efforts to please (top in customer service). This was especially evident at the breakfast buffet (7-10AM Saturdays). You felt as if you were in a fine restaurant and being constantly waited on. Loved it! In fact so much that although I'd planned on one night, I stayed two because of everything being so right (relaxing). Used the pool in the interim and it was very relaxing and...new, fresh, great. I've reviewed other remarks, here on Trip Advisor (TA) and agree that the housekeeping staff did, indeed, knock on the door (regardless of the “Quiet Please” sign on the exterior door knob) around 8:30AM. But a request, at check-in, to have them refrain from knocking, before 9AM (or not at all) or...if they do, the shared expectation that the stay be comped, I assume would remedy that issue? It wasn't bothersome to me as in I switched out towels and picked up new shampoo, soap, etc. However if one has a “Do Not Disturb” sign up, then one isn't, supposedly, to be disturbed. In summary, very nice room, nice hallways, newness, attentive staff, great breakfast, and reasonably low online bookings, made this a great travel bargain.

"BEST Western"

5
17/10/2015

Always try hard to base our night stops, when travelling, with where we can find a Best Western - whatever country we are travelling in - quality for price second to none and Casper did not disappoint us.

"Good Value for Casper"

4
15/10/2015

This is a new property and I was impressed overall. Good staff, clean throughout, and decent breakfast. It was quiet when I was there, so I have no complaints. The hotel is at the extreme east end of town, so it is a drive to anywhere. But it is convenient to good restaurants and other amenities. I've stayed in all the decent properties in Casper and this is a good value. I'll stay here again.

"Big Room"

5
12/10/2015

We left the super 8 because they messed up our reservation and the room was to small for 3 guys with all our outdoor gear. We moved to the best western and got a room with 2 queens and a couch with a hide-a-bed. The room was 4x the size of the super 8 and easily accomidated us and all our gear.

"Internet is amazing"

5
11/10/2015

For business or for gaming the wifi never failed at this site. My room was excellent and the breakfast was good. My family came and swam in the pool which was always clean and never super crowded. We were here for the better part of a week and it felt like home. Couldn't have had a better stay.

"Best ever"

5
09/10/2015

Best hotel we've stayed in. We've travelled the world and have been hard pressed to find the "perfect" hotel. This is it. Super clean, friendly and helpful staff, and great tasting breakfast. What impressed us the most was the cleanliness.

"Perfect stay"

5
05/10/2015

Needed a spot in Casper for 1 night on way home back to SLC. Great stay at a great price. Newer property, easy to find. Great staff. Nice hot breakfast in am with plenty of options and huge seating area. Clean, clean property. Would return and recommend without any hesitation.

"Great Hotel"

5
04/10/2015

We spent one night at the Casper. I would liked to have stayed longer. Rooms were clean and very comfortable. This really is a nice hotel and the staff was very pleasant. The provided breakfast was good and the staff working the breakfast area was very friendly. I highly recommend this hotel.

"A New Hotel, clean, comfortable and very affordable!"

5
03/10/2015

The BW Plus is a new property. Our King room was large, very clean, and very comfortable. It was on the first floor, and even though the parking lot was right outside, we heard nothing. The hotel location is excellent, easy to find off I-25. The front desk staff was very helpful recommending a very fine choice for dinner. Would definitely stay there again!

"Spotless Hotel, Friendly Staff, reasonable price"

5
02/10/2015

This is a pretty new hotel, nicely decorated, and spotlessly clean. Nice touch - slices of Apple pie on check in. Fully stocked, hot breakfast in the morning. When the friendly staff isn't making sure everything is ok they are cleaning. Had nice "to-go" snack on check out and said next time in the area stop by for a cup of coffee, even if not staying there. ok - only thing bad to say is it's easy to miss driving by because the Holiday Inn in front of this hotel blocks seeing it on first pass. Looking for a nice place to stay this is it.

"Perfect choice!"

5
30/09/2015

We had a very nice, but brief stay at the Best Western Plus. Absolutely no complaints. All the employees were extremely polite and friendly from check-in to breakfast. Our room was very comfortable and clean, and I liked the nice touch of a chocolate on the pillow. I will definitely stay here again if I am in Casper.