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Best Western Plus Port O'Call Hotel

1935 McKnight Boulevard NE, Calgary, T2E 6V4 Canada
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (403) 291-4600
4.5 / 5
1817 Avis Tripadvisor
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Hotel advantages

Activities

Skiing nearby
Swimming pool
Jacuzzi
Golf on site or nearby
Hairdressing or beauty salon

Hotel services

Room service
Restaurant on site or nearby
Charge Applies For Parking On Premises.
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Fitness center
Elevator
24/7 reception
Buisness Plus equipment

Room services

Hair dryer
Refrigerators
Microwave
Iron and ironing board
Coffee maker
The strong points

Activities

Skiing nearby
Swimming pool
Jacuzzi
Golf on site or nearby
Hairdressing or beauty salon

Hotel services

Room service
Restaurant on site or nearby
Charge Applies For Parking On Premises.
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Fitness center
Elevator
24/7 reception
Buisness Plus equipment

Room services

Hair dryer
Refrigerators
Microwave
Iron and ironing board
Coffee maker

Description

The moment you fly into Calgary International Airport, you'll see how convenient the location is of our Calgary hotel. Our central location is within minutes to the Calgary International Airport and the vibrant energy of downtown Calgary. Our full service hotel is ideally located with ease of accessibility to all major driving routes. We are in the heart of it all with the Calgary NE Business district and large corporate offices at our doorstep. We welcome any visitors in town whether travelling for business or the ultimate vacation, our hotel has it all. Our banquet facilities are perfect for catering to both corporate meetings and splendid intimate weddings affairs. Our onsite indoor Waves Water Park makes us a favorite attraction, urban oasis fun for the entire family. It's easy to spend a day exploring the points of interest this city and its' surrounding areas have to offer. The Calgary Stampede and Calaway Park are a great place to get your adrenaline started. This full service award winning hotel features friendly staff eager to ensure your experience is a positive one. Whether you're here for the oil and gas show or to stroll around and discover new restaurants, it's all easy when you have the preferred business address in our city. This Calgary hotel is also famous for the mouthwatering, breakfast buffet dished up daily for a nominal fee, so bring your appetite to the most important meal of the day. Featuring sizzling bacon, fresh prepared waffles and eggs, there's no better way to start your day. Complement your meal with fresh in-house made pastries, fresh fruits, cereal, yogurt, house made granola and 100% Arabica brewed coffee. That's how a perfect day should begin! Hotel does not allow pets except for Medical Assistance. Book your fresh, clean, spacious oversized room at Best Western Plus Port O'Call Hotel for the best location and value! Opt for our Breakfast Package. A valid credit card and government issued photo ID are required at check in. VISA debit and pre-paid credit cards are not accepted for incidentals. A minimum hold of $200.00 CAD per day will be placed on the credit card upon check-in.

Activités

Customer reviews

4.5
based on 1817 guest reviews
Excellent
1047
Very Good
513
Average
136
Poor
54
Terrible
66
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"GREAT EXPERIENCE"
JO Ann A, 18 Septembre 2024

The front desk was very nice and helpful. The room was very clean. The bed was comfortable and so were the pillows. The bar staff were very friendly. I enjoyed watching the kids play on the waterslides. Next morning for Sunday brunch was absolutely delicious.

"Nice hotel and great value"
Daniel H, 13 Septembre 2024

This hotel was spotlessly clean, the room was much larger than expected and the wi-fi worked great (at no extra charge). We had a lovely meal in the attached restaurant and free shuttle to the airport. We would definitely stay here again if we are in the area..

"disapointed with no disability access to parkade and pool"
Evan M, 05 Septembre 2024

There is limited accessibility ( stairs to parkade and waterpark) create a mobility issue. We were not advised of this even though we said there were those issues. Also we are used to breakfast being included with hotel stay, not $16.95 each.

"Good Family Hotel"
Kciesielski, 28 Août 2024

Pros: Good location to get to Spark, and Zoo. Not bad to get out of town to Calaway. You can buy advance tickets to zoo and calaway that are cheaper than online. Really good waterpark for the kids. They love the 2 wateralides and event the baby pool. Despite what other reviewers say about cleanliness, I actually think this pool is well maintained and kept clean. They have workers in through the day to pick up towels, they sweep, mop, etc. I've taken our kids to various other hotels with pools and this one is by far the cleanest. Rooms are rooms. Clean enough and they have smart rvs which we used to login to Netflix. Also really like that you can watch the planes take off and land. And you don't hear them. Staff is friendly. Cons: The restaurant is a bit expensive for the buffets. We try not to eat at it to save money and the breakfast buffet end too early at 930 am. Who on vacation is moving that fast with kids? Housekeepers aren't communicating with maintenance. We had a broken toilet seat, broken tub drain and a broken leg on the desk. All obvious especially if you are cleaning. None of them really affected us but they should be more proactive than waiting for guests to let them know. Not much coffee. You get 2 pods a day, which is fine but lots of hotels have a general coffee and tea station on the main floor for free. They do not, which is disappointing. I like my coffee! Pool can get busy! You have to sign up for 6pm to 9pm weekdays. Overall I'd jeep going back because it's the best fit for our kids. The cons were minor.

"Good location but room I am not too sure."
SSB1963, 29 Juillet 2024

The location was great but I found my room had a broken sofa and the bed was high. I am an average person, and I was a little high. The A/C made too much noise and sleeping was not easy. Hotel rooms are taken by people to sleep. I did find the TV to be a good one. The washroom wasn't clean and the water pressure was average.

"Nice family hotel with pool"
ACrates, 27 Juillet 2024

Booked a poolside room #101 to have unlimited pool access. Kids enjoyed the warm wading pool and main pool. The hot tubs are a nice touch. Did not have a chance to try the sauna. Room was average. While we were ok with the noise level of being by the pool (which is used from 8 am - 10 pm) and the sound of the water running at night, others might not be. We would come back again due to the larger pool area and the kids enjoying it.

"Great Family Friendly Hotel"
katiewagner80, 14 Juillet 2024

We have stayed here a few times over the years and the kids always enjoy the pool and waterslides. The rooms were much cleaner than the last time we stayed and the beds were comfortable.

"upset"
Wanda K, 12 Juillet 2024

stayed here and also reserved a private room for a 75th birthday party. All seniors attending party. We were eating and drinking alcohol when the manager cut us off alcohol and told us we were drinking to fast and could only have one drink per hour. can you imagine being treated like children at our age. will never stay at a Best Western again. your loss.Wanda Krohn.

"Waterslides for the win"
Simmar16, 29 Juin 2024

This was our second time staying at this Best Western location. We absolutely love this place! The kids are in love with the pool as it has two waterslides. It is a very family friendly hotel. The buffet breakfast was worth the price as the food delicious. Lots of items to choose from. They also accommodate dietary restrictions.

"Family and kid friendly"
deborahmathias, 28 Juin 2024

Front staff and restaurant staff were very friendly and accommodating. I had 7 kids with me. They really enjoyed the pool.

"Wonderful hotel with huge rooms and excellent facilities"
Mark G, 24 Juin 2024

Fabulous hotel, huge room and excellent facilities. We were very pleased with this hotel, its location and its facilities. The bathroom was amazing. Had a whirlpool bath tub. The bed was very comfortable, the room was HUGE and overall it was a very nice experience. Will totally book this hotel next time we are in Calgary and it will become our "go to" hotel.

"Favorite hotel of our trip"
kendrawils4421, 22 Juin 2024

Super clean, friendly staff at check in and very helpful! The breakfast was great for a buffet. Most of all the water park was the highlight and kept my kids entertained for hours after a very long road trip.

"Great experience at Port O Call Calgary"
audreyisenor, 21 Juin 2024

We travelled with our daughter and 4 young children. Breakfasts were excellent - service was great. Very accommodating when we had to stay an extra day due to airline issues. Highly recommend.

"GREAT POOL"
Val H, 18 Juin 2024

The hotel has very friendly staff! The rooms are nice and the bed comfortable! Our granddaughters absolutely love the swimming pool! There's two waterslides, the pool, a hot tub and a kiddie splash pool!

"Good Hotel"
agrainger2024, 11 Juin 2024

Hotel was clean and tidy, good value for the price. The bed was fairly comfortable, not the best bed ever but not the worst.

"Exciting experience."
b3nryu, 10 Juin 2024

I stayed one night at Best Western Plus Port O'call Hotel. The room was very clean and wide at the same time, and fitness center was amazing. I enjoyed Sauna there too. it was first time I enjoyed this kind of amenty at the hotel.

"Great stay"
Travellerbyheart23, 09 Juin 2024

Loved my stay and the water park was great 👍 loved the breakfast, it was good value for money and the parking was ample

"A great hotel with an awesome waterpark"
jgcalderon, 08 Juin 2024

Rooms were perfectly nice and clean, spacious as well. Pool in the waterpark is not that big but still a good size. Adults could still enjoy the slides, trust me. And it's so perfect that the have a separate pool with mini slide for babies & toddlers.

"Amazing property with great pool."
shrushthakkar, 08 Juin 2024

The property and the service both were nice, the staff was always happy to help. Would definitely go back to this hotel.

"Great value and underground parking!"
Vacation676025, 06 Juin 2024

Clean, cheap and cheerful. Food was great in both restaurant and bar. Underground parking is a great plus for safety and security, will definitely keep in mind for future trips.

"i dont want to comeback on this hotel if possible"
karenericagarcia2024, 05 Juin 2024

the staffs are unprofessional. the rooms sofa,chair looks dirty. trust me. you wouldnt feel comfortable laying your bag there. It feels like its old and dirty that it could have some bugs.

"Great Experience !"
kaitlynbartolitius, 04 Juin 2024

The Port O'Call was an amazing stay! Our family enjoyed it! Having the waterpark was the highlight of our trip! Added bonus was discount tickets to the zoo! We will be back! We also loved that it was so close to everything we needed! Ten minute drive to the zoo - other restaurants were 10 minutes away!

"Horrible Hotel"
Hl0131, 29 Mai 2024

Staying at a hotel on a long weekend was our usual tradition. We had planned to stay for 3 nights and upon unpacking, we found out toilet was not working properly. Water would fill up the toilet bowl each use. Flushing it a couple times didn't work either. On top of this, the TV was broken. After they had told us they were going to send maintenance right away, we still had to wait 30 minutes for someone to come. But the worst part is, instead of maintenance coming, they sent housekeeping. Which they also confirmed that the toilet was broken. A little too frustrating at this point. We were moved to a different room and the same issue was happening. We got away with flushing the toilet 3 times after using but all in all, the experience was disappointing and having a toilet that works is the last thing I wanna worry about especially after opting out to stay in a hotel rather than an Airbnb.

"great location, aging hotel"
Naomi A, 24 Mai 2024

We stayed for four days. It was very clean and main areas are well maintained, however the room could have used some TLC. The good stuff first: great location, easy to get around and enough food nearby that you don't have to venture very far. Hotel staff was extremely friendly and accommodating. The pool was fun and clean with tons of fresh towels. The bedding was soft, there were ample pillows and housekeeping was wonderful. I didn't notice a single airplane or helicopter, I actually found it very quiet. Big tub with handles so it's easy to bathe the kids. Lots of towels in the room! The hair dryer is awesome and the microwave and fridge were a nice bonus. Underground parking and lots of available space was one of the better surprises. A bit of bad stuff: the lighting in the rooms was so bad I couldn't even do my make up. If you're coming here for a wedding or any type of event that requires a good make up application, bring a light up mirror. The shower was also ancient, wheezed like a smoker and there's a few good minutes of hot water. The restaurant, while touted as amazing by locals, wasn't for us. The food was alright and definitely better than most hotels but the selection was lukewarm and for some reason in the darkest part of the restaurant. Service was lovely though. Overall, we'd stay here again. The pros outweighed the cons. We felt like it was worth the cost and some minor inconveniences didn't ruin anything.

"Wonderful stay"
Tinablush, 19 Mai 2024

Alberta children's hospital for our youngest childs follow up appointment. We typically have to come every couple of months now instead of weekly, but we extended our stay for family leisure.

"Great water park for the kids!"
mrs_ymm, 17 Mai 2024

We e stayed here a few times, it's a great location with plenty of amenities around. The star of the hotel is the swimming area! It's one of the best pools we've been to at a hotel in Canada! The rooms are comfortable, spacious and quiet. The only thing I would change is the amount of time it takes to check in. It took us and the other person checking in at the same time somewhere from 10-15 minutes to get through the process. I've worked at many hotels, and there must be a way to improve this timing.

"Deliberately Misleading"
edandcarolgf, 10 Mai 2024

We chose this hotel due to the ad which read “free airport shuttle from 4AM to 10PM at scheduled times”. Since our flights were within those parameters we paid for the hotel. Only then did it clarify that the shuttle only runs Mon-Fri. The careful choice of wording “at scheduled times” seems deliberate in order to lure unsuspecting guests. No amount of pointing this out to hotel management resulted in any satisfactory settlement.

"Not a good “airport hotel”"
kailynbeaulac, 08 Mai 2024

The hotel's website advertises it as having a “convenient location” and “within minutes of the international airport”, however their shuttle only runs on the hour during “operating hours” which are not listed. The “nominal fee” for breakfast is rather expensive. The rooms are pretty dated and the tub drain was broken in our room. Would recommend picking a different airport hotel to get more for your money.

"BW Port O'Call"
KtownTrevor, 05 Mai 2024

Fairly quiet some floors have a lot more noisy people but the higher floors seem to be good. Lots of parking

"Girls get away"
marlenenawrot, 05 Mai 2024

This trip was made with my adult daughters and I 2 adjoining rooms were booked on arrival there was no heat in one room on a cold afternoon so that was less than welcoming , had to wait for maintenance to come and repair our heat 2nd room had no hot water in the shower we were not advised that the breakfast was not a free continental breakfast as is offered at most all BW hotels so ended up paying 20.00 per plate for a continental style breakfast which being a group of ladies we are typically small eaters anyway very dissapointing this location is also very out of the way from ANY Amenities making it inconvenient would not recommend if not from the area and unfamiliar with it

"Added expenses not planned for"
Dream55566612345, 29 Avril 2024

Hotel shuttle was not operational resulting in added $50 each way taxi expense too and from hotel. No complementary water, paid $5+ for two bottles from the vending machine. Booked stay here for the water park, but the park was closed for stair replacement. Received a call in advance to advise, but given the time until our trip, there was not a comparable hotel for the same expense, all other hotel prices increased so we didn't rebook to a different hotel for this reason.

"Amazing service"
KSBillington, 25 Avril 2024

We were most impressed with the service, both at the front desk and in the restaurant. The pizza in the restaurant was one of the best pizzas we have ever had, and the view of the sunset from there was amazing. Would not hesitate to stay there again.

"Paid for a Service we never received, When we tried to clear up the issue, we were delt with very very poorly"
RegStamina, 23 Avril 2024

I would never recommend the Best Western or Booking.com to anyone. The service was bad and as the stated they are a Billion dollar company, and could not help us out with $216.74, WOW I work in service and our company would Definitely take care of our shoppers.

"Worst"
Climber671801, 22 Avril 2024

Late noticed that they will be havin a water park reno. I havent heard anything from the management and when we checked in it is too late. We should receive a compensation because the reason why we booked there is for the kids. And we didnt enjoy there.

"Run down, dirty, management doesn't care"
garth1928, 02 Avril 2024

Never again! As a BW diamond member I had a 45 minute wait for the airport shuttle. I can get over that. Check in went rather smooth although I was not recognized or thanked for being a diamond member. I can also get over that. The room was the first thing I could not get over. Stained carpet, broken bathroom tiles, missing trim, and a toilet that ran all night. The room was also not cleaned properly. I immediately called the front desk and was told there were no other rooms available to which I call Bull$hit! Early checkout followed by an email to the manager came back with no resolve and the generic “very sorry”. Easy solution is to find another hotel when in Calgary

"Best Western Port O Call Nail Spa"
Becky K, 15 Mars 2024

We had a wonderful time with our 4 kids, ages 17, 12 and twin 4 year olds. My girls and I went for an amazing pedicure! She was able to accommodate each of us and spent time and care with hot Towles and hot stone massage. She even gave my daughter complementary nail art. We were all very happy, highly recommend! The kids all enjoyed the waves water park! We spent most of the day there. In the evening you have to choose an hour time slot to go, it made it so much more enjoyable because it would have been too crowded. The restaurants are great and affordable. We were here for 3 nights.

"I Slept Like a Baby"
PMedKing, 14 Mars 2024

This is my “go to” hotel when travelling out of YYC, mainly due to the underground parking and shuttle service. We had a really nice room with a king sized bed. There was plenty of hot water for showering and the wifi was strong. The bed was really comfortable. which made for a good nights sleep. The friendly check in staff made me feel right at home. Highly Recommended!!!

"Port o Call Calgary"
Danny H, 05 Mars 2024

My home away from home when in Calgary, Alberta. I have been staying at the Port O Call for more than forty years and the service just gets better and better. Thanks to a great staff. Their buffet breakfast is next to none.

"Great Family friendly place to stay"
kamarieedwards234, 29 Février 2024

The hotel pool is definitely the main attraction for kids. With two water slide, a smaller kiddie pool, water fountains in the pool, and a hot tub, there's something for everyone. I would imagine it's a busy place on weekends. The breakfast option was priced right and convenient without having to leave the hotel to find food elsewhere. Only downside is being so close to the airport, there is definitely a noise factor to consider. If you're worried about that, don't stay here. Otherwise it's a great place to take the family for a little overnight trip.

"Just what couples need"
Curiosity32897506809, 28 Février 2024

Great relaxing evening away from the children. Binge watched a series. jumped into the private Jacuzzi in-room. Enjoyed a delicious Sunday Brunch. Free underground parking available. Would definitely look at doing another trip with our children for a staycation. Waterslides look great.

"Rooms need some attention"
RedHazey1224, 28 Février 2024

Room was out dated and had tile falling off the bottom of the walls. Drains in sink and bathtub needed to be cleaned out. We would go for the swimming are in the past but after this stay I would not recommend as it has gone down hill.

"Very busy hotel,"
481cec, 27 Février 2024

Very busy, family and team destination I think, lots of kids in the pools . Hotel was clean and comfotable, not too noisy considering how busy it was. The 2 pools were very noisy, and full of kids. Close to the airport

"Fun day for kids"
kupalpalpal, 21 Février 2024

It was a blast for my kids, and will book beside the pool next time for a easy acces in the pool, its our first time in that hotel but we will keep coming back for more. Cant wait to book in that hotel

"Best Western"
warriorgal75, 20 Février 2024

Our room was huge and all amenities were close by. Convenient location. Breakfast was very well prepared. Will definitely stay here again. Pool area was well maintained and the water park was so much fun.

"Soccer trip"
rachelvriend, 18 Février 2024

This was our third time staying here and it did not disappoint. Kids love the pool so much and the breakfast is really great. Lots of fruit! Staff are really friendly and helpful and the parkade below is really nice when travelling in the winter.

"Great hotel"
288traveller1, 15 Février 2024

This hotel is great! I love that they have a lounge! If I had kids it would also be a great place to stay! We used the shuttle to the airport! Was great! The only disappointment was when we flew back in we tryed to get ahold of the hotel for a ride and no one answered so we had to take an Uber!

"Elevator access and room cleanliness not the best"
tracyk73123, 13 Février 2024

There was no elevator access from parking garage. The elevators only go to one end of the hotel so if you have a room it is a long walk with luggage. Room wasn't the cleanest. Found fake eyelashes from previous guest on sink, hot water to sink took forever. The sauna was not on so we weren't able to use as it didn't get up to temp in time

"Great hotel"
kbissell13, 12 Février 2024

Great hotel to stay with kids. Wish they still had continental breakfast. A little noisy, but otherwise our go to when in Calgary! Complementary Coffee would be a huge bonus for parents who need that pick me up in the morning.

"Family get away"
PENNEE H, 30 Janvier 2024

The pool is wonderful we encountered a number of staff all were helpful and friendly the hotel was easy to find and in close proximity to the places we wanted to visit we felt very safe the only downside and it's a small one is the tv channel selection

"Wonderful stop"
lderb2024, 30 Janvier 2024

I stopped here from the Calgary airport to and from home. I had a wonderful stay. I had a late dinner in the lounge. Very friendly and attentive staff. The breakfast buffet was very diverse, something for everyone. They also have senior rates.

"Fell short"
Angieross23, 29 Janvier 2024

We disappointed to find out after check in that the water slide pool could only be accessed for a 1 hour time block. Also to find out that you are only provided with a limited number or wristbands to access the water slide pool area. Guests not swimming were not permitted to enter the pool area. Was unaware there was a separate pool area downstairs that had open access overhearing other guests. Other minor inconveniences, only one bathrobe in the room, room would overheat then get cold. Changing the settings didn't help at all.

"Superior Service"
Hemp85, 26 Janvier 2024

All employees are kind, knowledgeable and are willing to make your stay the best ever. If any issues arise they handle it promptly and efficiently. Overall, best hotel I've stayed at in Alberta. Book here, you won't regret it!

"Excellent stay"
thall715, 22 Janvier 2024

Fantastic staff. Friendly, helpful, accommodating. We were staying due to massive flight delays with Westjet. The staff at the Port O'Call made us comfortable, provided a later checkout and were fantastic to us and all of the guests we spoke to.

"Terrible service"
jenturko, 11 Septembre 2023

Can't go anywhere including the elevator without your room card. The staff discriminate people at the entry of the pool and are extremely rude, they refused to give us towels. We booked our pool time slot (only allowed one hour) and they crossed us off and refused to let the rest of us in because two of our party went in before us and left during that hour.

"Excellent Stay"
AndyKansasCity, 08 Septembre 2023

We stayed here for one night while traveling through Calgary and were thoroughly pleased with our stay. Our room was comfortable and quiet. We didn't use the water park. The restaurant closes at 8:00, and we arrived after that time, but were able to have an excellent dinner in the lounge. Breakfast is not included in the stay, there's a Tim Horton's across the street if you want a quick breakfast.

"Great value for families: clean rooms, water slides, underground parking."
ronpavon, 05 Septembre 2023

Great value for families: clean rooms, water slides, underground parking. Internet was good for streaming movies Kids loved the water slides Parking is underground which is good during the winter. Staff was very helpful.

"Very family friendly"
niomieaglechild, 04 Septembre 2023

I really enjoyed my stay and I love how the pool area is family friendly and the separate section for toddlers to swim and how the water is kept warm in the toddler pool. There is an IHOP close by and The big box was close by so that was a bonus for me

"Need to know info!!"
Clare L, 02 Septembre 2023

The reason we chose this hotel was because it has water slides and room service. What we were not told is that on the weekend you can only have 1 hour of pool time after 6pm and have to book a spot. That's not advertised anywhere. The hot tub was also broken further adding to the disappointment. For room service they don't even answer the phone. I tried for over an hour. It's not acceptable. They also charge for breakfast and charge for their normally “free” coffee bar. The room was ok, drain didn't work. Overall this was a disappointing experience. I expect better of a Best Western Plus.

"Not worth price!!"
jessa19852023, 31 Août 2023

Over priced rooms, over packed small pool, zero complementary breakfast or even coffee….adds make it sound like a grand water park, it is not 2 water slides and a small pool which they pack what seems like hundreds in at a time, not safe at all! Save your money and stay up the road for much less and receive much more!

"The Grandkids love the Pools here!"
HelenaW87, 25 Août 2023

This is the second time we stayed here and the kids had just as much fun as the first time. We had a king bed with a pull out couch. The bed was super comfy and the room was spacious. The buffet breakfast was discounted and extremely good with table service as well. The staff are all extremely helpful and friendly. We will definitely include this hotel in our travels when it is on our path.

"Lots of fun."
joanbeaton, 25 Août 2023

My grandchildren didn't want to leave the water park. Small warm pool for tiny ones and two large slides into bigger pool. Hot tub also. Pool area clean and well maintained. Beds were super comfortable and room was very clean.

"Great Family Hotel"
Kciesielski, 21 Août 2023

This hotel was great for our kids aged 2 and 3. They have 2 waterslides which they both loved and a mini slide that my 2 year old liked when he was tired or cold (as it was a warmer pool). Kids loved the planes flying by and we never heard them inside. We always had the fan on at night so if there was noise, it was drowned out. The location is decently close to the zoo and spark. Lots of restaurants and stores near, including costco.

"Not so great"
83kryspin, 16 Août 2023

I found a collection of sharp objects on the floor: a pin, a safety pin, and a chisel staple. This was particularly concerning as I was travelling with a toddler. I reported my apprehensions to the staff and requested an additional cleaning before returning to the room. Upon my comeback, the floor was tidy, and the bathroom towels had been replaced with fresh ones. However, this did not alter our overall impression that the hotel was unclean and outdated. The pillows and bed sheets emitted a sweat odour, the window drapery was stained and covered in dust, the mini-fridge produced a constant noise, and the pool was also unclean, with only one functional shower. I would not recommend this hotel to my friends or family, nor would I choose it for my future stays in Calgary.

"Love this hotel"
beka892023, 16 Août 2023

We have stayed here several times throughout the years. The waterslides and main pool were down while we were there but they adjusted the price to make up for it. Our tv said "no signal", we called down to the front desk and someone came up right away to fix the problem. We will stay here again and again when in Calgary.

"Disappointed"
dennispI6392FO, 13 Août 2023

booked in for 3 nights. Unfortunately the main pool was closed, no advanced notice until we arrived at the front desk. Attached restaurant was to have a pizza & Pasta buffet, but seemed to run out of buffet items early in the dinner hour - certainly not worth the price.

"Very fun hotel"
Mathew I, 13 Août 2023

This is a very nice hotel. it was clean and well looked after. It has an amazing water park that was very busy. It has a second pool and hot tub by the fitness room we did not know about until after we were done. the only disappointment is that breakfast does not come with some room reservations.

"Does The Job"
Stephen S, 12 Août 2023

A basic hotel, well beyond walking distance from anywhere, but convenient as a 1 night stop on the way to Lake Louise after a late night arrival in Calgary. The hotel was basic but clean, safe, 15 minutes from the airport, had free parking and the room was quiet. Not somewhere for a long stay, but a reasonable option for a late night arrival or stopover.

"Disappointed"
jken3_99, 10 Août 2023

Bathroom floor not clean. I washed it down myself. Young people running around lobby after 11 pm. Not spoken to by staff . Had to move rooms at 10:45 pm as door would not open from the inside. No compensation from hotel for inconvenience.

"Awesome Stay!"
jessller199, 08 Août 2023

Everything here was amazing, the staff was so friendly, room service was fast and delicious, the pool was excellent and the room was so clean and everything was in working order. Very pleasant and enjoyable stay, my boyfriend and I have already discussed that we will be returning in the future!

"Amazing stay"
michelle p, 07 Août 2023

We stayed here for our vacation while visiting family. The staff were kind and very helpful. We stayed during the stampede and the theme inside the hotel was cowboys. the room was clean and we really enjoyed our stay. Would stay here again.

"A great place for families"
Poynton, 06 Août 2023

In town to celebrate my granddaughters 7th birthday and couldn't have been happier with the experience here. The staff was helpful and the pool was great for the kids to enjoy. I would stay here again should the need arise.

"Water park is aces!"
Julia S, 04 Août 2023

The hotel room was roomy and clean, with a view of the Calgary Tower, but that is completely irrelevant in comparison to the water park. We were in the water park with our 12 year old every morning and every night, and she was happy as a clam! Add to that the all you can eat Pizza and Pasta buffet at the hotel restaurant, and you're talking kiddie heaven!

"Not worth the price!"
Krissy D, 03 Août 2023

I specifically booked this hotel for the “water park” for the kids. We checked in with no issues and got into our room which was decent but nothing special. Kids went to the pool and it was PACKED full of people. Lots of kids running around screaming, 8 kids at a time going down the slides together and butting in line in front of younger kids. Parents weren't paying attention to their children which I mentioned to the staff attendant who was dealing with towels. (I can't blame her for the nonsense though) pool wasn't clean and had bandaids and other particles floating in it which grossed my kids out so we left. When booking this hotel i assumed it included breakfast which it did NOT unless you want to pay for it. Our room wasn't cleaned properly and had a dirt scum ring around the tub and the hairdryer was full of dust and had some type of stickiness on the handle. Woke up the next morning to children yelling and running up and down the hallway at 7:30am. I did bring my concerns to the front desk upon check out and the response I got was I'm sorry we will try and do better for next time and made notes of what was wrong with the room. On the plus side they did have underground parking. (Very tight parking spaces)For $200 a night I expected much better from a Best Western as this has always been our go to hotel chain. We will not be back as I can find a better priced hotel elsewhere that includes everything this one has plus more.

"Waste of money"
Breeze2023, 27 Juillet 2023

Pool was not open or waterslides dirty rooms clogged toilet and sinks disgusting balcony with old clothing and over grown in weeds poop floating around in pool and no water for 2 days of our stay! Restaurant served of burgers that were pink inside. Over charged us on calaway passes and zoo.

"Visited for leisure."
jere248, 27 Juillet 2023

The stay was great. Breakfast is buffet style, waitresses are efficient and friendly.The pool was a nice feature for the kids, which we enjoyed. We had recieved passes to Calaway park/Calgary Zoo at a discounted rate, which helped us save some money.(always a bonus).Are stay here was very pleasant will be coming back in the future.

"Nit Worth the Money"
Dion N, 21 Juillet 2023

For how expensive it is, it's pretty ridiculous that you have to book a time slot at the pool, you aren't allowed outside food or drinks in your room, not pet friendly, and you need to book a reservation in the restaurant. Too many inconveniences for something so pricey.

"Pleasant stay in Calgary"
Susan G, 19 Juillet 2023

Stayed at Port O'Call for over a week while visiting family in Calgary. Happened to be Stampede Week, so hotel was quite crowded. Room was spacious and clean. Excellent breakfast buffet. Only issue was lack of sufficient parking spaces for those with mobility problems. Only three designated spaces in front of hotel.

"Convenient location."
Diana089, 14 Juillet 2023

This hotel is close to the airport, but aircraft noise was at a minimum. The hotel staff were very friendly and helpful. Our room was very large, with two king-size beds. The bed was comfortable, there was plenty of hanging space for clothes, the aircon worked well. The coffee machine was easy to use. The bathroom was a good size, with the shower over the low bath, with grab rails. We had breakfast in the hotel twice, with waitress service and a good choice, but huge portions! (We were to get use to being given huge portions during our Canadian stay!). There was a more limited menu for evening meals, but the food was very good.

"Fantastic Family Hotel!"
SLangfam, 12 Juillet 2023

My family and I spent 4 nights at this hotel as we explored Calgary and the surrounding area. The Breakfasts are fantastic with lots of fresh ripe fruit and quality options available, the best hotel breakfast I have had. We had pool access from our room which was very fun for the whole family.

"Kids Hotel"
Cdnehrider, 10 Juillet 2023

This could be called BW Plus for Kids! After many days on the road we wanted a hotel with a pool to enjoy at the end of the day. This BW has a pool with a big slide making it a perfect play area for kids...and there were lots of them. As one reviewer stated there we're so many in the pool it was unsafe. It is a nice hotel to take the young family to play however we were unable to use the pool at any time. The hotel should designate an adult only time each night. With so many chikdren the halls were noisier. Also there is no breakast provided. No breafast and no use of the pool makes this an expensive stsy.

"Not what we were promised"
belladawn1975, 05 Juillet 2023

Room was dirty, pool was extremely over populated which made it unsafe, they said pool was controlled by time slots but that didn't happen, ice machine broken, drink machine broken, shuttle bus broken, no zoo tickets to purchase even tho was told there would be,

"Staycation"
Edwin F, 01 Février 2023

We stayed at the Best Western Plus Port O'Call Hotel for one night. We had two rooms for five of us. Check in was easy and the staff friendly. The hotel was very busy as was the water park. We stayed for the Sunday brunch which was good. Will certainly stay again.

"SHARDS OF GLASS IN POOL, Do not bring children here!"
Jmacdonald1990, 10 Janvier 2023

I've tried to reach out to the hotel several times without response (I stayed here 2 weeks ago) I have came here to warn people not to stay at this hotel. During our stay I was cut by broken glass in the toddler pool, bleeding into the water. I personally picked 6 pieces of broken glass out of this pool. There was glass smashed all over the walking area as well where small children were walking around in bare feet!! my husband went to get the lifeguard to show her and kick people out of the pool. we observed people swimming in that area of the pool later that evening. There is NO way for them to ensure all the glass was out of the pool in that span of time. i am very lucky this happened to me and not my 4 year old. We were unable to use the pool any further because of our concern over safety- the pool was the only reason we came to this hotel. this hotel has yet to reach back out to me to offer an apology, some form of refund. Nothing. Radio silence. Guess safety isn't a top priority for this hotel. Photos were taken after cut had been cleaned up.

"Lots to Offer for Families"
Samicat7, 09 Janvier 2023

This hotel has everything and is in a great location. Waterpark with separate small slide for the little ones, two bigger slides, small pool area and hot tub. Unfortunately the water was quite cool. There is a small pool and hot tub next to the fitness center which was sadly closed. The room was generally comfortable, but we were disappointed with the cleanliness of the room, however the property itself appeared very clean and well maintained overall. Breakfast is not included, however it is available at an onsite restaurant at a reasonable price. Room service is also available at this hotel with several selections and a kids menu. Free and secure underground parking was greatly appreciated.

"Not the place it was...."
Sean M, 08 Janvier 2023

Stayed here many times. Must say this was the least pleasant. Dated room, toilet seat wasn't attached to the toilet. Dirty bed sheets, room faced airport departure runway. Ground floor with kids running back and forth. The restaurant/pub was supposed to be opened till midnight, but was closed by 10:20. Had l known this l would have stopped for a bite to eat before I arrived.

"Great Staycation"
B4172EBbrendaa, 05 Janvier 2023

Water slides are amazing! My entire family - from age 9 to age 51 love the water park. The hotel is 15 minutes from our home but we still come at least once a year for a fun staycation. Lots of parking and food options.

"AWESOME"
worldparrot, 05 Janvier 2023

Born and raised in Calgary and the Port O'Call has always been there. We live way south but had a free night, with the kids still out for winter break… well wow! From the front desk to check in to check out all was awesome. Kids loved the pool, restaurant lounge was great service decent prices and Joy was an amazing waitress. Breakfast was great at a reasonable price. Rooms are dated but a good size. Loved this property and would stay again. The pool for the kids with 2 slides is really good and would recommend this hotel if you have an overnight stay close to the airport.

"Calgary stay"
Cruiser613611, 01 Janvier 2023

The pool was the highlight. However one of the hot tubs was out of order and the second one was like a lukewarm bathtub. However the slides were fun. The restaurant has amazing servers and lots of options. The breakfast price is the best buffet price I have seen in a long time, and the food was good. The bar was nicely renovated and a great end to the night. The rooms were average for the price paid. Not outdated, but not super renovated/ modern. The shower pressure wasn't great.

"Christmas stay"
brettgavan, 27 Décembre 2022

We had requested adjoining rooms because of our large family. The hotel had everything ready when we arrived. We requested a cot for one room and it was delivered immediately. Mo at the front desk was so kind and helpful. We had a great time!

"Christmas trip"
travisbumphrey, 26 Décembre 2022

It was a pretty good stay service was fairly quick and the room i reserved where well cleaned and comfortable very crowded in the pool but that was to be expected at Christmas time my family loved our stay

"Friendly manager"
Rchan82, 23 Décembre 2022

The manager at the front was very helpful and friend. He noticed we were suppose to have the rooms with the connecting pool, but unfortunately it got over book. He was willing to make it right for us which was very helpful.

"Quiet clean room close to airport"
rucksae, 18 Décembre 2022

Always enjoy staying at port o call. Great front desk service every time. Close to the airport. Clean rooms that are usually very quiet. Beds are like sleeping on clouds! Great room service delivery food too. And underground parking which is a must in the winter!

"Home away from home!"
TNC1954, 15 Décembre 2022

Amazing hotel. Great location. Best hotel breakfast ever. Jetz lounge is great. Love the hot tub and fitness centre. Friendly, attentive staff. It's really the BEST hotel for work trips. Families seem to like it for the water park but I haven't used that.

"Great stay"
iverp633, 10 Décembre 2022

Had a overnight stay before leaving on vacation. Used the email check in and everything worked great no problems. Used the restaurant and lounge that night and food was great drinks were great and atmosphere was really good. Will stay again when coming to Calgary.

"Well Rested"
elroyl2019, 09 Décembre 2022

Stayed at this Port a Call Best Western Calgary for several years and have never been disappointed. We have enjoyed the staff presence. the Internet is excellent. the guest rooms have always been very clean with all the amenities, fridge, microwaves, complimentary coffee.

"Meal"
edtaghvaee, 12 Novembre 2022

It is very good hotel the Star friendly they were very helpful rooms are clean It has an excellent location and it's multiple levels plus underground parking warm underground parking which is very helpful in the cold

"Best Front Desk Staff"
LisaMe1015, 17 Octobre 2022

Can't beat super great customer service staff in this hotel. Kudos to Angela for a perfect customer service. Even the room service staff will greet at the hall way when you pass by. My kids always enjoy the pool and of course we enjoy the hot tub.

"Best place to stay."
toewsden, 14 Octobre 2022

We have stayed here a few times over the past years and it is always exceeds our expectations of a home away from home. Always clean, always comfortable, and always friendly staff. would recommend to anyone looking for a place to stay.

"Great stay!"
Trish-Edmonton, 12 Octobre 2022

Ever since we started to go to Calgary I have always wanted to stay at Port O Call. Very friendly and informative reception! Our room was very clean, with enough space and quiet! Located south of the airport which has the main road to the rest of Calgary. Loved that they had so much pool space but found it a bit crowded! They do also have a 2nd more private pool and exercise room which was great! Loved the restaurant and the plane theme throughout the hotel. Underground parking fits our pick-up truck but very tight corners to get around in there. They had a couple of squash rooms that I would love to see another time if they are available. The restaurant was great. Could you a few cheaper options though. Would I return? Yes, I would!

"Downhill it went"
ilovefromage, 11 Octobre 2022

We have stayed there many time when our kid was younger and although dated back then, the rooms were clean and service was great then. We have just returned to see this place in need of major TLC. The water park is in rough shape, the handrails and stairs are covered in rust and major staining is visible. The room looked very dated, we found a candy wrapper below the one of the beds and the actual full hard candy was under the other bed, so gross. Also saw a cleaning lady drop an entire lot of clean bed sheets in the hallway only to grab them and proceed in the room to make the bed. We were told at check in that the breakfast was until 11, thank goodness we checked the voucher as it's only until 0930 on Sunday's. The buffet is great and service was good. This is a best western plus I believe, if so, major improvements need to happen. It's the little things, no bottles of water, no robes, no laundry bag, horrible old school plastic tray coffee machines… We will try a different hotel next time.

"Friendly staff, accomodating, great pools and excellence breakfast buffet"
g00chy76, 06 Octobre 2022

Friendly staff, accommodating, great pools and excellence breakfast buffet. The service was exceptionally fast, room was clean and the staff made me feel very welcomed. I would definitely go back and would recommend this to family & friends.

"Better places to stay for the price."
mattsmook, 03 Octobre 2022

The hotel is in need of an update/renovation. Rooms were acceptable, but there was stains on the sheets and in the curtains. Wall paper was peeling and there were 2 Lage holes in the wall where there clearly used to be a picture hanging. The waterpark is past it's prime it needs a major renovation but at a minimum it needs to be kept clean. The hot tub water was murky. There was mold in the stairs to the waterslide and there was Grit on the bottom of the pool. Breakfast not included and charging $40 for a breakfast that you can get free at many other hotels that charge less is unacceptable. I would not recommend this hotel to anyone.

"Incredible front desk service."
maddycampb, 02 Octobre 2022

We often take our kids for ‘staycations' around alberta and I have never had more friendly service than I experienced at the port o call Calgary. While checking in I observed the other attendants helping hotel guests and noted how friendly and patient they were too! Seriously, I have never had better front desk service. High notes for this hotel were the waterpark and the FREE underground, secure parking. The only complaint I have is how much it cost to rent a movie, $25! For that price I could buy a movie, but it is a luxury and most wouldn't rent one anyways so overall I give this place a 10/10! I wasn't able to try the buffet but it's so nice to have one on site!

"positive experience"
John G, 01 Octobre 2022

The staff is super friendly and helpful. The room was comfortable, definitely high quality by Best Western standards. Convenient to have restaurant in building given that we had no car. Fairly near the airport.

"Calgary casino weekend"
BAJA2, 26 Septembre 2022

. Good location to travel from, close to freeway and connecting routes around the city. Close to airport. Great place for families and children. Two food establishments on site, and nice lounge to relax in.

"Great pool."
MeganJ422, 19 Septembre 2022

The hotel was in a great location for Getting to Calaway park, and the Calgary zoo. The pool was awesome having a childrens area and then the pool/hottub and water slides in the upper area. The sky harbour buffet was really good and had a nice variety of food. The room is a bit dated, If you are travelling with a toddler I would recommend requesting a room that does not have a pool view, the noise will keep your child awake, and the lights come on at 7am for morning maintenance. Room service is hit or miss, we called and got hung up on. There were dirty towels on the floor under the sink (below the shelf) and a dirty sucker stick on the top of the headboard, also our shower squealed loudly which made showering after our child was asleep impossible. Overall we had a great stay!

"Business trip but great for families"
Cabinsherry, 17 Septembre 2022

Hotel was excellent, food exceptional. Called to inquire about ride from airport and was told if I fly in on West Jet. I phoned the next day and confirmed. I followed the instructions and when I arrived the hotel told me it was only for employees of West Jet .. I was made to feel like I was in the wrong but I assured them I confirmed .. cost me 40$ so I felt annoyed. Also, the tub was slow draining and there was a distinct dirt ring - which then of course leads me to wonder what else has been missed .. on the whole things were clean and staff were friendly.

"Overnight Stay"
khuggins2022, 10 Septembre 2022

Everything was clean and the staff were very pleasant and helpful. My kids used the pool, although it was very busy. We had supper and breakfast at the restaurant buffet and it was very good as well. I really liked the omelet cook. Super! People are rude and take way more bacon than necessary so we didn't get much of it. But overall, really good.

"wedding"
shawncrouch, 09 Septembre 2022

The hotel was perfect! Great location/ everyone was very helpful. The pool was so much fun, brunch was amazing, food was amazing and the bar was fun. The staff in each venue were fantastic, very helpful and accommodating. Would definitely recommend!

"Not worth the price."
maintenanceoverload, 04 Septembre 2022

Much better hotels for the price. Best part was the Waterpark. Bed was comfy but cheap pillows. Air conditioning barely worked, poor reception with TV, could only watch maybe 4 channels,. Other best westerns have better service and offer more bang for your buck.

"Worst stay ever at a Best Western might as well stay at road side Inn"
andrewgray32022, 03 Septembre 2022

Worst stay our room had drugs and drug packages in it. Staff was shocked but didnt clean our obviously dirty room we grabbed clean blankets from a cart in the hallway out first night. Each day after a long day of fun we would come home to a room not cleaned nor beds made nor garbage taken out or new towels. After talking to front desk they gave a basic understaffed and poor quality staff excuse but would call house keeping to clean room while we would go to the pool. Waterpark very nice rest of stay was so beyond sub par and when talking to other parents they were also shocked as they had same problems with rooms not getting cleaned. For your money stay at a holiday inn express they have pools and continental breakfasts And i argued till i was blue in the face for a discount or a sorry and they laughed and said no.

"Family stay. 2 families, one room."
Ruth M, 31 Août 2022

We booked the family room. The Murphy bed was an amazing touch, also the extra sink was super handy. We never got to use the Waterpark, but it looked amazing. All the beds were so comfortable!! Great stay.

"Not worth the pool"
Heydontpanic, 30 Août 2022

I will first start by saying you couldn't hear the airplanes from the airport which was nice. The staff was very friendly and accommodating. But our first room was dirty and when we went to turn down the a/c the room filled with the smell of burnt hair so bad we had to leave immediately. They were able to give us another room right away which was also not very clean. We went to the pool which in pictures looked so fun but was also not clean. The whole place is definitely in need of a overhaul.

"Thieves working for them"
nelson9steven, 29 Août 2022

Group booking - had a staff member enter my brother-in-law's room while we were out and steal a beer from the fridge he'd fully stocked prior to us going out. We did not have anyone come to clean the rooms and no one entered to perform any maintenance. While it's only a beer, it could've easily been any of the electronics left lying around. I have been repeatedly brushed off by reception and management - the latter of which said “it's been passed on to housekeeping” and then hung up on me. And no one seems to know anything when asking for a follow up. They do have cameras in their hallways so it is not difficult to look into and then communicate SOMETHING to your guests when an issue arises. They also charged me for all three rooms instead of separately as stated a million times, so now I'm waiting for almost $1,000 to be returned to me. The person serving us at breakfast charged us $42 for one breakfast and one coffee, and my aunt the same for her single breakfast as he chose to split the payments equally per room despite us explaining precisely who had what, which meant our brother-in-law's room also paid $42 despite their six breakfasts. Not a big deal but might be for others so worth noting. Check in was long and tedious with a ton of confusion - and there are nowhere near enough porter's trolleys. The vending machines barely work and only do one transaction at a time if you have to use a card. And our ice machine was out of order. The bathroom had mold and smelled odd - the only saving grace was knowing it was clean by the smell of cleaning products when turning on the shower. But the bath mat was full of questionable stains. And dusting in general left a lot to be desired. Onto the good: Lisa who served us in the bar was fantastic - she was lovely and a total credit to this location. The food was great and we had a great time. The beds were ridiculously comfortable too - we actually overslept the one morning! I do recommend going for the suite if you have a few kids and need room for a playpen. Ours are too small to share comfortably and we needed to put up a playpen for our baby, and the suite was the perfect size. I'd have preferred a separate bedroom for the children but the room size was decent.

"Horrible stay"
mandiie2005, 28 Août 2022

Get to front desk Lady was rude and we were rushed. Charged me extra 45 on top of what i was quoted. Get to room... No towels in room,No shampoooos and conditioners ,No soaps Room was very dirty. I had to clean tub and room myself after calling housekeeping to stock room and clean. And only showed with 3 big towels. We had 5 checked in. Lol. Called again...waited over an hour... Missed the water park waiting. They never showed. Then went to front desk in am. All they had was 2 towels. I spent about 15hours trying to get soap or shampoo, teas. That we never got. Lol. And i spent 30 min cleaning my own room. I couldn't shower to get chemicals from pool off that night or morning. What a great staycation vacation! They offered me 1 food voucher for 16.00. After i complained about that being ridiculous... They offered my free movie. 24.99. I was qouted 159.00. I paid 220.00 , 245.00 with movie rental. And got 24.99 off for movie. Still paid 220. Lol 70 more than what i was told when booking. I would never stay at Best Western again. I worked in hotel industry for 15 years. I would have handled these situations a little better!

"Not worth it"
danicadesserre, 27 Août 2022

We have stayed here over a dozen times and this time was the worst. The hotel has gone down hill. Not clean, sketchy people and unsafe environment as all floors were unlocked for all guests and non guests.

"Beat splash park for kids"
sabinalee8, 25 Août 2022

Our favourite part of the stay was the splash park. Hands down the best we've experienced. Two water slider for older kids and a smaller splash park and water slide for toddlers/ babies. Location was great close to stampede grounds and zoo.

"worst hotel stay in years"
Daniel F, 25 Août 2022

I travel monthly and experience many hotels, and this is by far the worst experience in years. Don't let the waterslides fool you, you cant even get a towel. The room was falling apart, broken bed with loose sharp springs, rotting food and tea bags left on the floor, broken tiles and sharp grout in entry that fell apart each time the door closed, broken closet doors, and no housekeeping is provided even when requested. I fully understand staffing shortages, but this was bad. I requested a room change but hotel was full. The Steam room in executive pool area was out of order also. The breakfast was ok and staff was mediocre.

"Superb service"
PatJane54, 20 Août 2022

Welcoming staff at the front desk, helpful for special requests. Great experience in the restaurant for lunch with friendly staff along with excellent food. The catered meals for our event were exceptional!

"Wonderful overall experience."
jtb_hse1111, 20 Août 2022

The buffet was beyond our expectations with variety and quality of food. The rooms were delightfully clean and spacious. We made good use of the pools and water slides, which of course travelling with kids is a must. Soooo much fun for the whole family.

"It's for the kids"
saidie, 19 Août 2022

You're staying here because of the water park, it's definitely for the kids. At all times the pool is busy and very chlorinated. We highly recommend the lounge for supper the food was awesome! Far exceeded our expectations and very fair prices!

"Best Western…. best value"
coffeebrewer1, 16 Août 2022

My son had a lot of fun in the indoor waterpark. Rooms are clean. Staff are friendly. Buffet breakfast was worth the money. And conveniently located. Not too busy of an area but also not too far of a drive to downtown.

"Decent hotel for families"
391sheldonw, 08 Août 2022

Stayed in this hotel in July 2022. Overall we were relatively happy with our stay. The kids loved the pools and that's why we picked this hotel in the first place. Lots of food options within a short drive and we booked with the option to have breakfast included at the restaurant buffet which was good enough. This hotel is old though, but it seems they do their best. My room was clean but very noisy as it connected to the pool. Luckily they enforce the closure of the pool and it is silent from 10pm to 8am. The kids have asked us to stay here again, so we probably will. The pool was that big of a hit!

"Decent Hotel"
MrsTravelBug79, 07 Août 2022

The pool is nice with the two slides and a section for little kids with a smaller slide. We went in July and it was quite busy so the pool area gets busy as well. There's another pool one floor down with a hot tub. Just a basic pool but that one was nice and quiet. More maintenance around the pool is needed - mopping, cleaning up, etc. The hotel itself is old. You can see the the age of the hotel in the rooms. If kids are out in the hallway, you can definitely hear them. The wall paper in our room was slightly peeling, the carpets were stained. The tub in the room was nice and new though. The overall cleanliness of the room was okay. There was a yellow stain on one of the towels, a stain on a pillow and on our flat sheet. They have a parking garage, which was nice especially with the heat. We liked the location. Easy to get places. Unfortunately, they didn't have a free continental breakfast. Overall our stay could be described as okay.

"Nice hotel, unimpressive room"
mach0515, 06 Août 2022

My family and I first stayed at this hotel in 2018 in the north part of the building. The room was the cleanest hotel room I've ever stayed in, so I definitely wanted to stay here again while we were in Calgary this past week. We were given a room that backs onto the pool area and I was very unimpressed immediately after walking in. It was outdated, small, smelled like chlorine, hot and the remote to the air conditioning was gone. The bathroom was filthy. However my kids were super excited to be backing onto the pool so I decided to give it a chance. The first night, the pool stayed open until 11:30pm and all we could hear was kids screaming. The next day we went to go to the pool directly from our room (the only good thing about this room) and it was dead bolted shut. I went to the front to ask why, was told it should have been opened and they would have someone open it. Went for breakfast, came back to the room, still wasn't opened. Had to go back again and wait in line and request again that someone open it. We were going to be gone all day at the zoo so we requested to have our room cleaned. We came back that evening and it still wasn't done. Went back to the front to complain, was told it would be done while we were at dinner, came back it still wasn't done. Had to go complain again. It wasn't cleaned until 7 at night and it was still dirty. Some positive things: there are two restaurants in the hotel that are both wonderful. The breakfast buffet in the morning is very good, we used it both mornings we were there. The waiting staff there are very nice and helpful. We went to Jets restaurant for dinner and the food was reasonably priced with good portion sizes and great service! The pool and watersides are so much fun, my kids LOVED them. The lounge and common areas of the hotel are nicely decorated and very clean. The location is convenient, especially if you are going to the zoo, or need to be close to the airport. The parking area is huge (with underground parking available as well). I would stay here again, however I would request my room be on the north part of the building. I would not recommend staying in the rooms backing onto the pool area until they are renovated and cleaning staff properly trained.

"Dirty room, ac not working, pool was closed."
thehumesca, 03 Août 2022

Horrible experience, booked a one night pool side room. Pool was closed upon arrival with cleaning being done (apparently small child fouled the water) stuck in the room. Room was not clean, nor was bathroom. the AC in the room made a great deal noise, but did not produce cool air - it also reeked of chlorine. Bed was too soft and the pillows were actually lumpy (gross) I would not return nor recommend until upgrades/repairs are made. Definitely not worth what we paid.

"Great place to stay in Calgary"
Jiuer, 02 Août 2022

Staff are very helpful. Clean. Waterpark is wonderful for the kids. Breakfast buffet is very good as well, lots of options, including fruits and yogurt which is very nice. Good deal on breakfast family package.

"Nice location and friendly service, dirty pool and rooms"
cassandrecusack, 27 Juillet 2022

Took a family trip to Calgary to visit the zoo. Nice location on NE side of Calgary, close to the zoo and decent shopping/restaurants close by. Booked this hotel primarily because of the water park but sadly the pool was very dirty. If wanting to spend any time in the pool would definitely not book here again. Rooms were just so so and also not that clean.

"It was ok"
616jodiem, 25 Juillet 2022

OK hotel. The pool was very dirty and packed all the time. But parking and location is great. Near airport and easy to navigate. The room was clean but the t.v was glitchy and only had 1 channel that worked properly. Probably would not stay again.

"Awesome pool, not very clean"
ouellette12, 23 Juillet 2022

Pool water and rooms wasn't very clean. Chunks of hair found in room and pool. Stay for the water slides, the kids love having two slides. Hotel is outdated could really use a makeover. Staff were very nice.

"Nice family hotel. Not good if visiting without a car"
Katharina291, 17 Juillet 2022

I'm not sure why I picked this hotel. I'm pretty sure I was rushing and my experiences with Best Western have been favourable. In this hotel: Room was clean. Staff were very friendly. Restaurant staff were friendly; food was very good. They have a pool facility that seemed to be well-used by families. (I did not use it- so no other comments). Generally it was quiet. I could hear children in the halls on the way to their rooms but that was it. The only negative for me - and it was significant - it's not on a good bus route or walking route. I could see a coffee shop across the road but there was no pedestrian light (or it wasn't working), so I ended up having my breakfasts in the hotel (more expensive than I'd planned - but definitely good), I also ordered in dinner (Skip The Dishes), since taking a cab to go get dinner wasn't something that excited me. I usually go exploring with my camera when on vacation but there wasn't really anywhere to walk to - no sidewalk on one road/busy highway on the other. I also went to Stampede and came back after 11pm but needed to get a cab ($40 including a tip), since it's not in the LRT route. So, if you stay here - recommend you have a car (or expect to cab it everywhere). All the concerns with transportation are due to my haste in booking the hotel. Most people will have cars and if you do, it's a fine hotel.

"Great Family Spot"
Evan D, 11 Juillet 2022

The Hotel has an amazing pool that the kids had a great time in. The overall upkeep and quality was top notch and they have a very safe keycard system so that you can only access your floor if you have a room on that floor. They have an underground parking but my SUV was too big to go in there. The front desk staff also helped us with an unusual request that was very appreciated.

"Wedding Weekend"
patandal2022, 05 Juillet 2022

Great location, good food and truly caring staff. Our special occasion was wonderful primarily as a result of the worry-free care with which we were surrounded. The bride and groom and their families relaxedand we all had a great time.

"It was a great experience"
fakintimehin, 04 Juillet 2022

We enjoyed the slides at the swimming area, the brunch buffet was excellent and the other meals we had at the restaurant were very good and very affordable! We'll be going there again with more friends and family.

"Over the top helpful"
irishfemme1, 29 Juin 2022

After being delayed from a flight. The check in staff was not only supportive but she helped us find food at a very late hour as well as found us some pop and we were dying of thirst. She went above and beyond to make us comfortable

"Amazing stay at a family friendly hotel"
krizmawood, 20 Juin 2022

Absolutely wonderful stay. The hotel was family friendly with an amazing water park for hotel guests only. It was so close to all of our activities and favourite restaurants. It was quiet in the evening, which made for a great sleep. All of the staff I spoke with were so friendly and accommodating. Definitely one of the best (if not THE best) stays of my life!

"Busy Family Friendly Hotel"
D6436NUsharonh, 18 Juin 2022

Nice comfy bed and the room was nice. Very clean! Great tub in the bathroom. The front desk staff member who checked us on was great - so friendly! The food in the lounge left a lot to be desired. I wouldn't recommend eating there if you're able to go elsewhere. The elevator floors were constantly soaked by people coming from the pool. I'm not sure what the hotel could do about this - half the problem is that people just don't bother to properly dry off and then leave their mess for someone else to clean up. Aside from that, it was a positive experience. The hotel definitely feels geared towards families.

"Excellent place to stay"
cookgmc, 16 Juin 2022

The hotel is slightly dated but the staff, cleanliness, beds and amenities are great. The staff were very knowledgeable and accommodating. Another great feature is the secure underground parking. If there is one little negative you are adjacent to the airport so some noise from flights until late.

"Simple and easy process"
fekbuts, 10 Juin 2022

Well manage. no breakfast was offered but my family had fun just staying in the hotel and no need to go out while I am in meeting. Right question are being ask for the review. My kids had fun having an option to to a kids pool and I am not worried for their safety.

"Outdated"
Donny66321, 06 Juin 2022

Had high expectations but unfortunately left dissatisfied, Room had old appliances- fridge froze everything, No USB's, expensive movies for kids, loud ac. Expected more for $190 a night. Kids pool small

"Wonderfully relaxing"
rottwielersrule, 02 Mai 2022

Went for a family trip and stayed at the Port O Call as a weekend get away. The suite was absolutely wonderful and relaxing with a large jacuzzi tub that you could melt into. The restaurant was decent but nothing to really rave about, but by the looks of it they are renovating a second one so hopefully it is higher end.

"Good for the young family."
Kristi W, 30 Avril 2022

The room was decent but few of us slept well as the beds and pillows were not very comfortable and the rooms are not very sound proof. The Murphy bed provide enough space for 6 of us to stay in one room, which was a great option. The rooms look clean, but dated. Having a sink in the bathroom and one just outside of it really helped the bedtime and morning routines move quicker. The coffee in the room was terrible. The pool was excellent. The kids LOVED the 2 water slides. And the adults appreciated that there were 2 hot tubs in the same area. Typically there is a 2nd pool and hot tub available on a lower level. Though we were disappointed that the lower pool was closed. We did not make use of the fitness area this time, but have on previous visits. It is larger than many others we've seen, and well equipped. I really like that there is a water bottle filling station in it too. The showers in the fitness area change rooms are awkward, as the frosted glass turns clear when wet. A sauna in the charge room is a nice addition, but it takes a long time to heat up. If you plan to use it after your work out, perhaps turn it on before, or partly through, your work out. Having underground, roomkey-access parking is very nice. For the price this hotel costs, and to truly make it a family hotel, it should really have breakfast included.

"After work stay"
Global17974889903, 28 Avril 2022

One of the best hotel i stay in. When we go to Calgary with the family we always stay here, on 17yrs now and the staff is the best, Either Mo at front desk, Dave in the bar or Chelsie as are waitress all the best staff ever.

"the worst"
S2960FLsusannew, 24 Avril 2022

room was fair size. not the cleanest. the downstairs pool and hot tub were closed which wasnt stated on website..we wouldnt have booked. Then we called about buffett breakfast...were told the wrong closing time which left us hour less of time. The buffett was what you would get for free at any other hotel except at other hotels its free. mucky eggs..cold ham....not worth 16.

"Great value and fun for grandkids!"
HelenaW87, 07 Avril 2022

The room was large and the pools were so much fun. Our grandchildren loved this hotel. Told the doorman at the Paliser/Fairmont in Calgary that their hotel was nice but the BW Port ocall was better because of the slides at the pool. Lol! Will definitely stay there again if we have the grandkids in Calgary.

"Disgusting !!"
RRR202020, 04 Avril 2022

Rooms are filthy. Switched rooms due to having crusty boogers on the headboards, glasses not cleaned, filthy TV remote, hair and other filth in the tub and sinks. ETC... Pool area over capacity causing a safety hazard. Front desk staff were very friendly. However, the onsite manager was rude and unprofessional with an overall bad attitude.

"Disappointing Stay"
Travellingmama2022, 03 Avril 2022

This hotel has been our go to in the past for the kids as they love the waterpark. During our last stay, we experienced problems with non functioning AC and burning skin after getting out of the pool. We expressed both of these concerns to staff and the response was “no one else has complained”. We were offered the ability to change rooms (which we did once) and also a discount on our rooms, but it didn't solve the issue. Despite our best efforts to seek resolution, neither issue was resolved during our stay. Continuing to switch rooms multiple times while travelling with 3 kids under 5 is just not feasible. The kids want to go do activities, the baby needs to nap and I don't want to waste an hour moving things. We were also not the only guests complaining about “burning” skin after getting out of the pool. Despite water being tested, this should probably be taking seriously before it causes an injury to a guest. Something must not be right if people experience burning skin after getting out of the pool! Not an enjoyable stay to say the least.

"Great for kids"
dayna228, 02 Avril 2022

Over priced for a three star hotel. Rooms weren't overly clean, pool area was packed with bandaids on the floor…if you can look past cleanliness and price, you will be fine. Great location with lots of restaurants and other amenities very close by.

"Happy with visit"
cristaltillyer, 27 Mars 2022

Stayed for 2 days. Room was spacious and clean. My son enjoyed the pool and Waterpark. Staff are patient and friendly. Will go again if visiting Calgary again in the future. Restaurant next door is yummy and convenient.

"Great Staycation"
tine2525, 26 Mars 2022

Very kid friendly atmosphere. Your kids will love the water park and be exhausted by end of day. Lots of fun and comfortable rooms. Staff is friendly and very accommodating. Restaurant food is good and lots of variety for adults and kids alike. Buffet is awesome and lots to choose from. Our little guy found it to be a fun experience and wanted to stay! Rooms are a bit dated but still well kept. Only felt that the pool area could have more staff around for wiping up water and cleaning through the day. We had a pool view and also felt that more attention to end of day cleaning could have been much better than the 15 min spent. Was a Very busy place during spring Break but kiddo had an amazing time. Definitely recommend!

"Pool water gross, black mold in my bathroom"
jk00ns, 26 Mars 2022

We chose this hotel for the pool but we were pretty grossed out by the water as it was not clean at all! There was black mold on the walls in the bathroom. I also don't appreciate a knock on the door at 8:30 from house keeping asking when we are leaving when check out is not till 11.

"False advertising"
brade270, 25 Mars 2022

This hotel advertises Airport Shuttle. When we arrived at the airport and called the hotel for a shuttle, they said it hasn't been offered since the beginning of Covid. Most other hotels we have stayed at offer a taxi voucher when airport shuttles aren't available. It is a $25 cab ride one way from the airport, so this is an extra $50 we weren't planning on. When you've spent already spent $196.19 a night to stay in this hotel, this is an annoyance. The fact that they are using Covid as an exuse still at the end of March 2022 is lame, considering all the restrictions have been lifted everywhere. For the price they are charging for a room at this hotel, guests should be offered a taxi voucher. They also could have changed the wording on all their hotel descriptions online so they are not false advertising.

"New Trip"
GlenBeaumont_Alberta, 25 Mars 2022

Satisfied with the service at the front desk and in the restaurant. The pool was a big draw for the guests. The waterslide was very busy as it was spring break for all the kids. The hotel has improved the internet and tv channels since my trips after Covid have increased,

"Don't book cabana room"
INSOMNIACRAYMOND, 21 Mars 2022

The cabana rooms are not worth it. The room was dark dingy and felt like a basement suite. They put carpet in a room with pool access, needless to say the carpet was wet when we got there and pretty much stayed wet the whole time. They rooms on the higher floors are nicer.

"Decent stay with great, friendly staff"
Travel-Bug-Family123, 16 Mars 2022

For the price we paid this was a good mini staycation. The room was clean and a decent size plus the pool was fun. The hotel was sold out so the pool got really busy at times but we seemed to be leaving just as it really filled up so didn't impact us too much. The only reason for the 4* was due to walkability. For restaurants (other than the lounge or buffet options) we had to drive other than that a good stay.

"Great Stay"
mrsamymiller, 16 Mars 2022

Great place for kids, great pool with slides and a kiddie pool too. Felt like a very safe location with lots of parking and really close to the airport. Front desk was helpful and friendly, will choose again next time we're in Calgary.

"Best stay ever!"
kylashawn, 12 Mars 2022

Every staff member is this hotel went above and beyond to ensure we had a great stay! The room, pool, fitness area and restaurant were all clean and enjoyable. The extra help provided was always done with a smile and "anything else"? We will be looking for a Best Western to stay at for all of our future travels due to our experience here.

"Fun waterpark"
Moscato-Mama, 11 Mars 2022

March 2022 We stayed for one night and chose this place because of the waterpark (we have been there before) We got joining rooms on the main floor, they were in need of some reno's but they were clean. Rooms had a mini fridge and microwave and two queen beds in each room. Be aware there is noise from planes as it is close to the airport and seems to be right on the path of many flights going over, I was woken a few times in the night they were so loud. The waterpark is lots of fun. There is a toddler area with it's own small slide and wading pool, and then two large waterslides in the other pool. The yellow one is covered and dark but the blue one is open the hole way. There are two hot tubs, the other one is a bit out of sight behind the waterslides. The pool area could use some attention to cleaning at the end of the night, the same wristbands and Kleenex were on the stairs the next day and the pool water was looking pretty murky the next morning. There were always plenty of towels. There is a restaurant in the hotel called the Sky Harbour Lounge, it has a very reasonable buffet breakfast for $37 for 2 adults and 2 kids. There was plenty to choose from and I would say it was well worth the price. There is a bar in the hotel as well. It was a fun night away and I would recommend it for family's looking for a waterpark.

"Clean rooms, nice staff, great food!"
MeaganT71, 22 Février 2022

We were welcomed with big smiles, our room was clean, WIFI pw was provided with check in, pool was fun and the buffet is amazing! Our kids were happy with the hotel, the price was perfect as well. We would visit again :)

"Good Price for a break"
Edwin F, 22 Février 2022

We have stayed at Best Western Plus Port O'Call Hotel a few times previously. On this occasion we had two rooms. The staff were friendly and helpful. Underground parking is a plus especially in the winter. Will no doubt be staying again later in the year.

"Meh"
X7545NDkatieg, 21 Février 2022

The staff were absolutely lovely. Easy check in & were able to accommodate early check in. The rooms were dated, but clean. The bed was so incredibly hard that neither my husband or I had restful sleeps. I wound up taking all the pillows and laying on top of them to try and get more comfortable. The kids had tons of fun in the water park. It looked very dated compared to the pictures on their website. Bordering dirty. The toddler wading pool didn't even have the same slide/play structure as shown in the pictures. The restaurant was slightly a frustrating experience. We went there for a total of 3 meals. The food was typical buffet hotel food, with lots of kids friendly options which was nice. the service was absolutely terrible! You would wait at the front entrance for a lengthy time before a server/hostess would acknowledge your presence & seat you. Once seated, you would wait a very long time before someone would take your drink order. My husband was on his second plate of food before anyone took our drink orders. Refills? Ha, forget about it. Overall, It was a meh experience. We chose this hotel solely for the water park. There are other Calgary hotels with less dated & cleaner looking waterparks that we will revisit instead. Great price point if you're looking for a cheap water park weekend though!

"Superior customer service"
maxwell_dm, 13 Février 2022

I have no words to thank Angela enough for the extraordinary/superior/prime/fantastic service! She went above and beyond to make sure I would have a spectacular stay. Angela was extremely professional, knowledgeable, friendly and kind!

"Best Place"
ElizabethSaquibal, 04 Février 2022

I recently rented a bunch of rooms with family and friends to celebrate my birthday and Port O'Call Hotel and everyone, especially Robin, went above and beyond my expectations. The waterslides were a hit with the kids and the adults had just as much fun. Everything you needed was in the hotel and the staff were fantastic and very accommodating. I am so grateful to Robin who helped me keep my group of 50 people organized, with 13 room bookings, so we could all be on the same floor. He helped me with ordering food and letting me know what amenities were available on-site. Robin allowed my group a late check out at 1pm so we could enjoy breakfast in the restaurant and swim some more. Robin and his team went above and beyond all our needs and they were very accommodating and very friendly. I can't wait to come back with all my family and friends again.

"Ready for an update"
maplewicket, 26 Janvier 2022

It's been a few years since being down, figured the water park would be good for the kids. Water is fun and fine but I cringed thinking about updated Tetanus shots as the whole stairs up to the water slides is rusting out. Looks gross. The furniture is aging and the pull out coach had no useable mattress. The hotel was really good and had the foam mattress to substitute so my review isn't all bad. The staff is fantastic and generally a great place, they just need a couple upgrades.

"New Years 2022"
kofiw2022, 07 Janvier 2022

Our stay was from December 31 to January 2, 2022. My family and I had a great time. The pool area is amazing for kids. The dinning is perfect. Can basically go down for breakfast and head right to the pool. I'm a travel agent and I love staying at this location with my family. Great work Port O'call. Great work Mo to you and your staff keep up the great work. Also, I like booking my clients to this location.

"Putting Their "Best" Foot Forward"
Barbara R, 31 Décembre 2021

I always consider the overall conditions when giving my review, especially during this Pandemic situation...crazy right! Anyway, I felt that all the staff were doing their best to try and keep everyone comfortable within the Restrictions placed. It was greatly appreciated!

"My Second Home"
NanaJoyce, 28 Décembre 2021

They treat us with love and kindness, we have been staying with them for years! I love the heated parking for my vehicle. The Jetz Lounge has great food! The front desk is always there for me, especially Robin and Moe, they are so kind, they treat me 1st class! I'm always so happy to see them. My only wish was that they had their shuttle service up and running, it cost me alot for taxi to airport for departure and arrival, well over $50.00 for both.

"Usually 5 stars but not this time"
eatoutwaytoomuch09, 26 Décembre 2021

Usually the best place to stay and check in this time left sour taste in my mouth. The lady wasn't very nice. She took forever. And first wouldn't accept debit until the other guy came over and said we can take it. We stay here every year for Christmas and never had an issues at check in till today. As for the rest of the stay it was great. Rooms are nice and big. The kids love both pools (waterslide one was a little cold). Also love the underground parking option. Just hope the lady at the desk was having a bad day and it's not her usually service she offers.

"Good Stay for a Goid Price"
973TylerH, 17 Décembre 2021

The hotel was clean, tidy and well maintained but a few little things showing its age (exhaust fan not working for example). Pool was awesome for the kids. Parking was amazing and great especially for winter. The hotel was close to everything we were doing, Zoo, Telus Spark, Cross Iron Mills were all withon 10 minutes. Close to the airport, which if air traffic was at normal levels might be noisy (but also very close to the airport for a stay). The restaraunt was excellent with great family breakfast options. All in all a really good place to stay for a family weekend getaway.

"Not bad, not amazing"
judithsR3175NU, 03 Décembre 2021

Our room was a little dated, but really clean. It had everything we needed. The kids loved the waterpark. Staff should be a little better trained in first aid as one of the kids cut themselves. We loved the Christmas decorations in the lobby. The staff were all super friendly and helpful. I should suggest ordering in as the buffet was not great.

"Best place to bring your kids for a Swim"
sheila906, 22 Novembre 2021

My daughter always have a great time with her friends each time I book and overnight get together with her friends To top it off they always enjoy the good buffet breakfast and I don't have to worry on what to feed this teenager as Skyharbour offer an amazing buffet.

"Good place for the family relaxation"
senwerem82, 18 Novembre 2021

My family and I enjoyed our stay but the service we received from the kitchen staff wasn't encouraging. We will definitely come back. The underground parking makes our stay more fun. The room is well organized and equipped for the stay.

"Horrible covid protocol"
710tenillet, 16 Novembre 2021

We were booked to stay for three nights and left after the first. The first thing I noticed at check in was how extremely busy the hotel was and kids were running around all over the place with no masks on. When they took my information at the front desk, they never did ask for my husband's vaccination record which made me uneasy. The room was clean but quite run down. The pool was incredibly over packed and the water was freezing ! There were signs everywhere to social distance but no limit on how many could be in the pool area at the same time.

"Excellent service and friendly staff!!!"
babysalazarmarquez07, 15 Novembre 2021

We had our daughters 18th birthday in this hotel Since day one the general manager and the staff are already friendly until we finish the event. Food was great and our rooms are clean. we definitely recommend this hotel to family and friends.

"Awesome service so satisfied"
jmrye713, 08 Novembre 2021

Overall stay is like your in your home. I love the swimming pool it's nice to relax and enjoy ! The parking as well very satisfied with the service cool staff . The cleanliness is awesome and I did have a good sleep

"It was a great night at the hotel the pool was amazing specially for our little one."
sumsylove, 18 Octobre 2021

Pool is amazing for the whole family. Pasta night buffet on Fridays a hit for everyone after the pool. You need to be aware that you need a room key to get to your car in the parking lot even after check out

"Great for Families"
AliBear19, 12 Octobre 2021

We spent two nights here on thanksgiving weekend. The rooms were nice and big, easily able to blow up an extra queen mattress. The water slides and pool were fantastic. My 10yo and 7yo were able to go down both slides in their own. The separate pool area was nice to get away from the craziness of the slide area. We will likely stay here every time we come to Calgary.

"Very nice hotel w/ amazing waterpark"
jmarkmgd, 12 Octobre 2021

Love love the waterpark and the pool area. Amazing staff at Sky Harbour Restaurant. Front desk were very helpful and friendly. you will feel very welcomed. Internet is a little bit slow though. Nice ambience

"Staycation"
Edwin F, 11 Octobre 2021

We had two rooms on the thanksgiving weekend. The rooms were great and my granddaughter loved the pool complex. The staff in the hotel, the Jetz bar and the Skyharbour grill were all excellent and very friendly. Would certainly recommend this hotel and will be staying again soon.

"Family-friendly hotel in a central location"
Ney11, 04 Octobre 2021

The hotel itself is standard, but it's relatively clean (save for the brown ring of dirt in our bathtub), the beds are comfy, the staff are friendly and helpful, and the pool of course was a hit with the kids. The pool water was warm and the entire deck was clean, though more chairs and youth life jackets are needed for how busy it is. There were possibly two, with two adult and about eight infant. The breakfast buffet is a great deal, but the dinner pasta/pizza buffet was lackluster, bland and too expensive--not something we'd recommend. The hotel is centrally-located to lots of attractions, but as it's in an industrial area, most of the nearby restaurants cater to businesses and close before dinner. We would stay here again.

"Great Hotel for a family"
Fearless729243, 03 Octobre 2021

I Booked for my daughters birthday and went with another family. We booked three rooms and were able to have two of them adjoining. The girls had their own room and lived it and I felt at ease knowing they were right beside me just thru the door! They loved the water park and their room. The staff was great and we had a great experience! We do not stay at hotels a lot, but will definitely book again for a mini staycation!

"Calgary staycation"
J_R_Villanueva, 27 Septembre 2021

BW Port o' Call is a great hotel to stay. I enjoyed a king suite with hot tub and balcony. Very nice and relaxing. The dinner buffet was modes, understandable due to covid restrictions but the staff were great!

"Worth it for the Pool"
heatercowcable, 27 Septembre 2021

We had a great stay a few small maintenance issues in the room, nothing that took away from our experience. The water park was why we booked and it didn't disappoint! They staff were kind and courteous answered all questions, even a few times before we arrived through phone calls.

"A run down hotel not worth the money"
jadamysky, 07 Septembre 2021

You might choose this hotel for the waterslide but it was overrun and not enjoyable. The rooms were run down and not cleaned well AT ALL and there are no working bathroom fans! First and last trip - we won't be staying here again.

"Port O Call Calgary Airport"
MariafromMarkham, 06 Septembre 2021

After much research and keeping a budget for a trip to Alberta, I picked the Port O Call hotel. It was the right decision for the quality and advantages it offered. We rented a car and being close to the airport due to late arrival, was the right choice. Downtown us only 10 minutes away and much more expensive. The hotel offered a nice ambiance, excellent wholesome breakfast, free indoor heated parking and nice beds. The bonus was two sinks one in the room and the second in the bathroom. It was a great choice for a family trip. I would not hesitate to recommend this hotel to any visitors in Calgary.

"Stay elsewhere"
Cynnaminblue, 05 Septembre 2021

Decided to go with the higher priced place and room as a splurge but was really let down. Room was listed as a suite which was our whole basis for booking it so we could have our own areas. We had requested a higher floor but was given one on the very bottom level. When we got to the room it was not a suite but just a larger hotel room with a single bed. We went back to the front desk and let them know that we may have been given the wrong room type and was told “the room you booked are all in use and not available”. We decided we'd deal with it and went on. When we got back to the room and tried to settle in we realized how terrible it was (especially when you consider the price we paid). Door handles sat loose in the doors so if you used them to open the doors they would just pop right out, door hinge to fridge was completely snapped in 2 so it hangs on by the bottom hinge only, sliding mirror door for the closet doesn't fit in it's track so it just rolls on the floor and would randomly slide out from under itself, blown lightbulbs, jacuzzi was visibly dirty, shower was super tiny with a busted door, towels were raggedy with unravelling edges. During our second day there we came back after an outing and the cleaning staff had blocked off the door with their carts. Late in the night they came knocking at the door to give us a remote that was not requested. We were yelled at coming in by the Same staff that checked us in the day before because i was walking in with my service dog (who had been with me the whole time). And the pool was so jam packed that we couldn't even take advantage of that either. The room itself looked like it was put together by a broke college student. The tv was bolted to what used to be an armoire that they had clearly removed the doors from. I've stayed in a lot of hotels, but this one was definitely one of the worst.

"Good but not Great"
mowins88, 02 Septembre 2021

This hotel was recommended to me by friends, but also through social media in local parenting groups, etc. I have to say, after my experience, I would not do the same. Here are a few reasons for this: the pool and hot tub did not have consistent temperatures, and varied throughout my 2 night stay (over the course of 4 separate swims), the room was lacking a hotel safe, the window would not open, so we were left to only cool the room by using the built in ac... it would start up and run incredibly loudly off and on through the night leaving us with a very disrupted sleep. Also, the toilet seat was slightly broken so it would shift when you sat on it. The fine details of making the room ready for new guest presentation where also overlooked, for example, the cups for drinking or the coffee station were not replenished so we had to call up for some. All in all, none of these on their own were a deal breaker, but combined, for the price of $170/night, I will explore other options in Calgary going forward.

"Nice family getaway."
9leasedCustomer, 29 Août 2021

This hotel is very family oriented. The rooms, menus and breakfast family special made things very easy for us. We used room service for several meals and the menu was appropriately sized and priced for families. My only issue was the lack of crowd control in the water park. On the evening of our first night, it was very crowded which was a concern due to covid 4th wave. I have been vaccinated, but it was still a concern. the following 2 days were much better during the day when people were out sightseeing. It was interesting to watch plane traffic as the hotel was near the south end of the Calgary airport. It was not particularly noisy.

"Amazing hotel for children"
lilm0use101, 23 Août 2021

This hotel is close to the airport! Amazing staff always clean and very accommodating for children! Coffee is strong so if your need a really good wake up call they have the best for that!! 2 swimming areas underground locked parking can't beat that!! Not mentioning your close to a Tim Hortons and lots of restaurants! And let's talk about lounges my kids die for the nachos from the lounge and kids are allowed till 10 then put them to bed and have a couple after a long day!!

"Excellent convention destination"
John J, 23 Août 2021

Our association hosted a conference for 75 participants. Over the course of the two days we had numerous opportunities to interact with the staff at the Port O'Call. They were all courteous, helpful, and professional. The venue and food were fabulous, and the hotel was clean and modern.

"Very disappointed"
Cosmopolitan570722, 23 Août 2021

We are in a pandemic. Buffet style breakfast that was self serve, meaning all patrons had their hands on dishes, food, silverware etc. When we arrived in our room clothing articles from a previous guest was left in our bathroom. The entire time we stayed, I never seen anyone clean the elevators, or door handles. While my grandchildren were swimming in the pool, another child vomited in the pool. I advised the front desk, and they did nothing about it. Again we are in a pandemic, They never vacated the clients from the pool.

"So much fun!"
KellzElm, 22 Août 2021

Me and my husband booked a one night stay with our 3 children, aged 3-6. The room was nice, and clean. My kids had such a great time at the pool, we had equally as much fun. Very family friendly and I would highly recommend it.

"Family stay"
Navigator37762722254, 21 Août 2021

We had a great stay at this hotel. It was great for kids and had everything we needed for our 2 nights. There were a couple minor problems like the remote not working and a mix up with the nachos we ordered for room service but they were quickly rectified and I was impressed with how they handled it all. We will definitely be staying here on our next stay in the city.

"Updated review"
Lisa H, 19 Août 2021

We stayed at this hotel in June 2021. I was disappointed in the cleanliness of the 2 rooms I had. I was also disappointed in the lack of response we got from the hotel. I just wanted to update my review and say that they reached out to me and apologized for the lack of cleanliness and for their lack of response. Because of this I would go back to this hotel and give them another chance.

"Mixed result"
relative, 18 Août 2021

While the rooms, meals, lounge, appearance and staff support was great the waterpark area left me concerned on safety. There were too many people allowed in the hot tub and waterslide area of the pool. There were numerous collisions and lots of children using the waterslide unwisely. More supervision was needed.

"The Kids love the pool"
LB1982, 14 Août 2021

We stayed here on a quick visit to family. The location is great coming from Edmonton and easy to get to other areas of Calgary. We wish that you could book pool time, but it is first come first serve, even though a pandemic is going on. The front desk staff were friendly and quick to help out. Our two queen bed room was large and gave our family of four enough space.

"loved the jetted tub"
LindaS6346, 14 Août 2021

I stayed in the king room with a jetted tub. The room was very nice. The jetted tub was amazing. Initially it was not working but when I reported that issue the maintenance crew immediately resolved the problem (a breaker was off) It would have been nice to have information in the room about what amenities are available, the hours of the restaurants and pool, menus, etc.

"Great experience!"
carolynseverson, 12 Août 2021

The staff, pool, restaurant and bed was very good. Would've liked a buffet dinner offered at the hotel during the week only offered on the weekends. Overall, a very clean, well managed hotel. We will be back!

"Great Experience"
Jenna K, 09 Août 2021

Everything at this hotel was great, from staff to the pool to the amazing deal for a buffet breakfast at the restaurant. Only issue we had was in the evening when we tried to watch TV the connection was really bad and a lot of the channels were glitchy. Overall a great Stay as we were mainly there for the pool and waterslides!

"First time visit"
kristak654, 08 Août 2021

We were told to visit this hotel based on the waterpark and it did not disappoint. The waterside are great for kids. HOWEVER, the pool was packed! To the point you could not swim without bumping into someone. The breakfast buffet is expensive in my opinion. It's basically a contention breakfast but you are being charged 35.00. Nothing to write about. Bacon. Eggs. Sausage. Pancakes. Fruit. But for that price it should be included. The rooms are outdated. I think this hotel needs a bit of an upgrade but you go there for the pool. As much as we enjoyed ourselves, I don't think we will be back based on how busy this hotel is with and the pools being jammed packed.

"great place"
mdepadua, 06 Août 2021

Clean and great place to stay. Front desk are so helpful finding room for Us. I was looking at third party website for availability won't give Us room in short notice. Call them for availability they where happy to assist.

"No safety or social distancing enforced."
CaoimhinFox, 04 Août 2021

According to the Hotel's website, "Social distancing measures are in place and Property confirms they are implementing guest safety measures" I can confirm that was NOT true when we stayed there over the August long weekend. The buffet and Pool areas were not following any form of social distancing, nor were there any hotel staff present at the pool to control the number of people coming in and the pool area was dangerously full and was busy from 8 am until 10 pm. The rooms were loud from the heater/air conditioner even if you shut it off, you can hear it from the next suite.

"ZERO Social distancing enforced."
CalvinOfCanada, 03 Août 2021

The hotel itself was average, the room was your average airport hotel room with worn down furniture. It was nice to have a second sink outside the bathroom and the bathtub was deep. There was no take-out menu, phone book or room service information available and renting any movie to your room was over $30. The Restaurant appeared to only be open for breakfast buffet and they were out of various items with the promise it would be right out, then after waiting in line again...all out. There was cereal and yogurt but no spoons. The lineup was crazy with ZERO social distancing and the food wasn't anything special. Our Biggest concern was the swimming pool area, Forget the fact we are coming out of a pandemic (Covid19) , Social distancing can be difficult at a pool but the pool area had to have been well over its capacity with nowhere for the majority of people outside the pool to sit (it appeared there were families of 10 there to watch 2 kids) , was a waiting period to get on the slides with people lined up all three flights of stairs and There were No lifeguards present or hotel staff to enforce any rules as the pool and pool area were dangerously crowded and this Best Western Location should be ashamed of how out of control it was. There has to be some sort of pool capacity, health and safety or even fire code rule in effect that was clearly violated. We chose this location for the pool but will not return due to its lack of responsibility.

"Disappointed in room and response from hotel"
Lisa H, 02 Août 2021

I was very disappointed with this Best Western. We had 2 room. In one room we found a bandaid in the bed. The second room we found dirty socks that did not belong to us and the closet door was broken. I mentioned these to one of the clerks at the desk and she did nothing. I also mention Ed this at check out and again nothing was done. Not even a sorry yo hear about that. I even emailed Best Western the day we left and never heard anything. Next time I go to Calgary I will find a different chain to stay at. Very disappointed that they never reached out.

"Adventures to Calgary"
bmeasner, 31 Juillet 2021

We really needed a get away after the covid restrictions were lifted and along with another family booked into Port of Call Best Western Calgary. The children loved the water slides & pool!! We were able to purchase discount tickets to Calaway Park there! The hotel staff are awesome, the rooms were very clean and of a decent size. Any request you have I'm sure if able, they will accommodate. Definitely be back here soon!

"Weekend in Calgary"
vale11634, 26 Juillet 2021

The hotel was convenient, clean & the staff were friendly & helpful. The breakfast was good with enough choices. The kids enjoyed the pancakes, French toast & fruit. The scrambled eggs were a bit wet though. The kids loved the pool & waterslides! The a/c was a bit noisy but after a full day we slept quite well. Would definitely stay here again.

"Could have been Better"
elaine0523, 25 Juillet 2021

Check in staff pulled up and printed wrong reservation information, despite me giving her my printed copy and my credit card. One of rooms we requested was wrong, had to then redo our room assignment. Door keys didn't work, had to wait almost 1/2 hour for front staff to return to reset my door reader and provide me with working keys. Meanwhile the rest of my family went to the pool without me. One of our rooms was missing glasses and coffee mugs. Hallways were not clean. Made me wonder how clean our room really was. Air conditioner didn't work properly, room was too warm. Overall not what I expected from a Best Western.

"One night mimi vacation "
lbfound3, 17 Juillet 2021

We have stayed here numerous times in the past. This is the first time since restrictions have been lifted so decided to hit Calgary during stampede and go to Jubilations dinner theater. As all the times in the past we were treated like old friends. We have never stayed on the top floor before and the front end staff recommended changing our usual room to one with a better view of the city and mountains loved it . Breakfast in the dining room was great as usual,great to see our old friend is still the concierge. Great job guys

"Great for family trip"
17jewelS, 14 Juillet 2021

Waterslide and pool are big, I like that they have a small pool for toddlers. Lobby is clean and decent. We stayed in a two superior queen beds room, its clean and beds are comfy. Staff is friendly and informative. Location is okay. We will stay here again!

"Great Stay"
JaenaSoriano, 13 Juillet 2021

Best Western Plus Port O'Call Hotel always nice and clean and located in a convenient location. Have a comfortable mattress and soft fluffy pillow. Front Desk Staff on duty were very polite and accommodating. The price is always affordable and reasonable. My kids enjoyed the slides & pool. I highly recommend BW Plus Port O'Call

"Horrible expericen"
codylima, 13 Juillet 2021

Food was gross got room the 1st night because i was checking in late and i got the chicken fingers and they were burnnnntt and then my wife got the fish and it was under cooked and gross buffet was horrible and the swimming pool water was ice cold like a lake water

"The hotel is great for a young family"
101cared, 05 Juillet 2021

The pool is fantastic. Great for kids of all ages. Was told a crib would be in our room for my infant, double checked a few hours before arrival and when we got to our room there was no crib. After our 3rd day and no room cleaning we asked for more towels and came back to ohr room to find a bag of towels thrown on the bathroom counter

"Dirty Room & horrible pool schedule"
angiemuir19, 28 Juin 2021

We booked this hotel for the pool. I called a day prior to check in to book a pool time For Friday when we arrived. We were told we can't until we get there. When we got there there was no available times. Frustrating

"Home away from home"
E2003FNbm, 27 Juin 2021

This hotel has been my home away from home for the past 6 months, all the staff are amazing and treat me like one of their family. Words cannot express how well they treated me during my stays. Thank you once again for your true hospitality. I will definitely be back. Huge shoutout to Angela and Mo at the front desk. You are both amazing at what you do. Thank you :) Brandon

"Disappointing"
Kim D, 26 Juin 2021

We stayed at this hotel for 4 nights for a family trip. The room was a decent size, a bit dated and nothing special. The TV had terrible picture and quality, and the image was frequently fuzzy or frozen, or said it had no signal. 1 of the water slides was broke and couldn't be repaired on the weekend apparently which was quite disappointing since that was one of the reasons we chose this hotel. The kiddie pool was a good temperature one day and freezing cold the next. Due to Covid you had to book a 45 min pool time for each day, so having 1 water slide unuseable meant the other one was very lined up and your 45 minutes passed quickly with only a few trips down the one slide. I'm not sure why they just wouldn't have some spare parts on hand in order to repair breakdowns. Seems like poor planning. For that reason I wouldn't stay here again.

"Fantastic Hotel"
carle01519, 14 Juin 2021

The hotel amenities are well known in Calgary but what really stood out was the way the staff conducted themselves. Everyone was helpful, and friendly and made the experience all the more enjoyable. The room was fantastic and was just what we needed (a separate room for our kids to sleep in) One downside was the sofa bed wasn't overly comfortable. Pool is superb, and the food is great value. Once we had checked in, we didn't leave until checkout. Made everything really convenient.

"Great pool and clean rooms"
Ryan M, 13 Juin 2021

We took our kids here for a family weekend at a hotel with a pool and water park and it was a huge hit. The kids loved the waterslides and pool, which had to be booked for 45 minute blocks. I thought this was fine for our family with young kids but people with older kids might want a longer time. The room was comfy and actually pretty huge. The beds were comfy and the room was very clean and neat. The covid protocols were good but didn't get in the way of anything. We would go back again for a nice few days away.

"So accommodating as I visited my mom in the hospital"
sbeaubien2018, 08 Juin 2021

Management upgraded my room as I was spending 13-14 hours a day at the Lougheed hospital with my mom who has ALS. Mom needed to stay there longer than expected sadly, so Angela extended my reservation in the same room with a 3pm check out as it was day by day. My length of stay depended on the doctors and the Team at Port O Call went above and beyond.! Will definitely be back. Thank you.

"leisure"
snider67, 24 Mai 2021

top notch service. have stayed here many times over years. always a great stay. Rooms were large and comfy. We always try and stay in honeymoon suite as this room is the most comfortable. Restaurant food was excellent. You will not be disappointed.

"Excellent hotel for families & children"
Lola B, 09 Mai 2021

We visited during the pandemic with our little ones. We were very happy to see our room had a jetted tub. The children loved the rooms. The food was excellent! Breakfast was great. The staff was so kind during our pool time. A great option for families visiting Calgary.

"Excellent Service, your Home away from Home"
Juanderman, 27 Avril 2021

First of, I would like to commend Rene, Faiz and Ratika of the Front Desk for their warm hospitality. Me and my family feels so welcome from the time I called to book up to our check out. Our room is clean and has a nice view and their waterpark is the best. My son, who celebrated his 8th birthday there says he would give them a 5 star. I encouraged everyone to stay and experience their service and waterpark. Special shoutout also to Parminder who made sure that our room is covid free. We will for sure book again.

"Not bad, not great"
amiiv2015, 27 Avril 2021

Booked a night as a late birthday celebration for our 8 year old. Overall the stay was fine. Our room wasn't ready when we arrived at 315pm (check in at 3), not a huge deal but with 3 very excited kids it was mildly inconvenient to sit in our vehicle and wait for 20 minutes until it was. The room was nice enough, could have been cleaner (considering that why we had to wait to check in) My kids found a toy from the last occupants, shelves on the murph bed were dusty, the fridge was filthy, not really things I'd expect when cleaning protocols are increased due to Covid. We were going to order from the restaurant but found the menu over priced and underwhelming so we went with SkipTheDishes. The kids had a wonderful time at the pool. Water was great, slides fun and overall it was a really fun time. Staff is friendly and the hotel itself (from what I saw) is nice. As I said, our stay overall was fine but for the price of the room (no breakfast and 45 minute swim) we will likely book elsewhere next time.

"Nice Hotel"
christinamh28, 02 Avril 2021

This is a very nice hotel, located close to the airport. They have a big indoor pool area with 2 waterside which is great for kids. Breakfast is not included which is disappointing but the restaurant at the hotel is very good with huge portion sizes (my sons kids meal was the same size as an adult meal). Overall a nice stay.

"Best hotel"
cindyenright2020, 17 Mars 2021

This hotel is the best, the staff there go above & beyond to make your stay as comfortable as possible very friendly staff, food in their restaurant/lounge was very good, I would defiantly recommend this place to my friends and family ❤️

"Great spot"
Byron2021, 19 Février 2021

Great place to stay. Staff are very friendly and helpful. Some services/amenities were not available but not hotels fault, I suspect that they are Covid related restrictions. Restaurant wasn't open the first night and breakfast wasn't available which is amazing here.

"No airport shuttle"
Lzryde, 04 Février 2021

I picked this hotel since it was close to the airport hoping I could save money on using their airport shuttle service. Unfortunately the airport shuttle is no longer available due to. Covid. Funny enough taxis are still available? Spent an extra $30 on taxis that could have been avoided if I would have stayed elsewhere. There was a random weird vibration in the ceiling every couple minutes. No bottled water in the room upon arrival. Internet was painfully slow the short time I spent trying to use it. So slow it was unusable even to load a webpage. Eventually it seemed to speed up but by that point it was time for bed anyway.

"Best hotel in Calgary"
jensen26244, 22 Janvier 2021

The room was clean and the beds were so comfortable. I was able to come up for work and not worry about my family as they were able to have fun at the hotel and be comfy. The service was absolutely amazing as the staff is professional, friendly and thoughtful.

"Amazing Value"
eldon306, 17 Janvier 2021

The employee culture is comparison to a high end hotel as they are friendly and attentive to the customer needs. I expected a 3 star hotel as that is usually the experience at a BWH. The recently renovated exterior, lobby, restaurant and guest rooms is what you would expect in a 5 star hotel. The business centre makes conducting work easy And convenient. The exercise, sauna and pools are a great feature after a busy day of work. I highly recommend this hotel.

"Nice and fun"
court_39, 15 Décembre 2020

Very friendly staff. Stayed during Covid 19. Staff did everything they could to accommodate for families wanting to use the pool. It was too bad that breakfast had to be cancelled because this hotel usually has a good breakfast. Room was clean. No coffee makers in rooms during Covid. Definitely will stay again.

"MY EXPERIENCE WHILE STAYING AT BEST WESTERN"
Erica A, 07 Décembre 2020

My experience while staying at the Best Western was top notch service! When I called on the phone to enquire the girl was so nice. She gave me the room for a great price! While at the Best Western when I checked in. I had the option to go to the pool. It was by appointment only. But, still a nice option to have during covid. The temperature of the water was so nice. The girl who was so nice to me on the phone was working in the pool area. She remembered me, and started talking to me. She was so friendly! I was impressed that she remembered me, and started talking to me. The sevice was top notch! My experience at Best Western was top notch! I would 100% stay there again before choosing any other hotel!

"Port o Call Best Western Calgary"
karmahc2020, 03 Décembre 2020

Always a pleasure to stay at this hotel, always guaranteed a great stay and the staff is wonderful, helpful and always pleasant to interact with. Amenities are great, a great value for the money your money well spent.

"Top Notch"
Kelly W, 27 Novembre 2020

I have always loved this hotel and it is my first choice for a staycation. It has upgraded drastically in the last few years. It was very clean and the service was excellent. The front desk staff was very friendly and made check in very easy. We went to the restaurant for dinner before swimming in the pool. Food was amazing and the service was great.

"Excellent"
jsmarianocad, 19 Novembre 2020

Clarissa made our stay memorable. She was so knowledgeable and helpful to us.. very friendly.., Very nice room, clean and comfortable. They have underground parking., I would definitely stay here.. also robin and the night manager Mo was very accommodating and friendly in my last stay..

"PRETEENS BIRTHDAY PARTY"
Mahawanatu, 31 Octobre 2020

I have been celebrating my daughter's birthday parties here and it awesome. The staff are extremely knowledgeable, kind, and funny. They meet all of our needs with smiles and true support and kindness. The staff truly ensures we enjoyed great hotel experiences in the very clean property, restaurant, lounge, fitness center, ease in parking our car and the incredible pool and water park center. We truly and enjoy our experience at this hotel. We will definitely be back very soon. Thank you for making our stay fun and memorable.

"Family pool fun"
davestummy, 29 Octobre 2020

We took a weekend break with our extended family and selected the Port Of Call because of location and swimming pool / water slides for the grandchildren. Rooms were clean and evident of compliance with Covid protocols . Free heated underground parking is a big plus

"Some great service. Clientele was so, so"
bshynk, 12 Octobre 2020

Angela at the front desk was the reason we booked another night. Her actual care factor was over and above. During our stay she was amazing and then when we got home and realized we forgot our Firestick in the TV she had the room checked and sent it to us. The restaurant is great and the water park is awesome for kids. During Covid they have the check in policy and are doing the best they can. Parking is a little far away for a lot of people. The rate was great and would stay there again for the rate and for the kids. There Is quite a bit for fast food about 5 min away driving and there is a Tims across the street. The hotel restaurant was better though. It's about 15 min or $25 cab ride to airport.

"Pandemic happening, please clean room."
firesnake05, 22 Septembre 2020

Found dirt in room, inside bathroom had dirt running up it, thought it was stain or so.ething so I used a damp face cloth and it came off? Restaraunt service was great and we saw cleaning. Decor was very nice inside and out. Quiet at night.

"Always Great for the Family & Affordable!"
kellyaO4330HG, 02 Septembre 2020

We have stayed here about 5 tines and love it every time. We went for two nights with kids 8,5,2 for two nights during Covid for a getaway. Breakfast vouchers with a great room rate (139/149 a night including breakfast) gets you a huge breakfast, plate service due to Covid. Excellent service and coffee - remember to bring a tip :) The pool is hands down my kids favourite of all pools it has two great slides plus a toddler area and slide. They have life jackets or bring your own. The place was empty during the week and they clean the whole place every hour between bookings, I think we went for 5 bookings over our stay! We don't even leave the hotel to eat as Jets Lounge has really great food (pizza and $8 huge kids meals) and a six hour happy hour plus it's super chill for kids. They sell zoo tickets there $19 for adults $13 for kids and you do not have to book a timed entry with the hotel vouchers you can just show up at the zoo. I recommend this place for any mom looking for a Covid vacation! Very clean and great experience every time!

"This hotel is amazing!"
Myazane63, 31 Août 2020

What an amazingly great hotel! We had the best time here-staff is super courteous and extremely efficient. The 2 restaurants had really good food with fast room service. The room was huge with a view of the airport runway. The topper was water park! It was extremely clean with Covid cleaning implemented every 45 minutes. They only allowed a certain number of people in at a time so booking your time slot is mandatory. I can't wait to go back in a few weeks.

"Great place for staycation"
EMZ702020, 24 Août 2020

We love our staycation in Best Western Port O Call. We could have stayed for few more nights. Rooms are nice and clean, staffs are very helpful and friendly. The best part...is the Waterpark/pools. My kids really had a blast. We will surely comeback

"Awesome! Will be back!"
Fern S, 23 Août 2020

Loved this hotel, the room was very spacious and clean. We booked this hotel because of the waterslides and the price was good. The kids had a blast at the pool. Wish we got longer then 45 min time slot but it was worth it. L The pool water was nice and warm. We will be back!

"Pool too crowd"
925rmp, 19 Août 2020

Hotel is decent. Rooms are relatively spacious and clean. My concern is the way the pool is managed. Upon check in, you can book a 45 minute time slot, then the pool is closed for cleaning. I thought this sounded good, so we booked for 8 pm. I guess a lot of other families felt the same because it was crowded. There was no social distancing. We turned around and left. At the front lobby we asked about the numbers and they said they allow 15 rooms per hour. Well, at 4 people per room, this is potentially 60 people. The funny thing is the pool rules list a maximum capacity of 52! There was also no questionnaire on Covid exposure prior to entering the pool. To be fair, we booked a 3 pm slot the next day, and it was far less busy. I just think the maximum capacity during these times should be much lower. Ultimately we are all responsible for our own choices, but this may help others who are deciding where to stay in Calgary.

"Perfect!"
Curiosity597257, 15 Août 2020

This is the ideal place to stay if travelling with children. It is located next to the airport and is great value for money. The waterpark is well-regulated and lots of fun for any age. The breakfast was delicious and made to order. The rooms were very comfortable.

"Great hotel"
nbvcplus3, 04 Août 2020

We stopped overnight for one night here. Room was big and clean. Food was good: we ordered room service dinner and everyone enjoyed theirs. Staff were friendly. Pool with the slides was a big hit with the kids, they loved it.

"Amazing staff !!!! Robin and Klarissa at the front desk were incredible !!! Super helpful!!!"
emoge, 18 Juillet 2020

As a family we loved the pool protocols to keep everyone safe !!! Excellent cleaning every 1 hour at the pool. kids had lots of room to play and slide in the water. The staff at this location are amazing !!!!!! They work so hard to make everyones stay excellent!!!! BEST EVER !!!

"quality service"
Linda P, 16 Juillet 2020

scary traveling with COVID out there.Yet staff greeted you with a smile Rooms spotless, Jet lounge served the upmost delicious meal. Would always recommend this place. Quiet rooms, great amenities. Can't beat the helpfulness of staff. Kids that I saw sure enjoyed the amazing water slide.

"Not super clean"
princessandthepea7, 10 Juillet 2020

Honestly, I expect a little more of hotels in regards to cleanliness with COVID around. I was disappointed to see that the windows in our room had handprints all over it, the elevators weren't sanitized regularly (visible handprints), and I was shocked that they still provided toiletries and cups in the room. We had stayed at another best western earlier in the week and it was very clear that Port O Call missed the memo on taking measures to stop the spread. Covid aside, the floors were still filthy and there were yellow stains on our bedspread. We won't be staying here again.

"Excellent Stay"
DBG2761, 06 Juillet 2020

We had never stayed at this property before. Great facility, right by the airport so a bit of noise from planes taking off and landing, but nothing too troublesome. Our first room had a broken television, but we were immediately moved to a room with a working television - no other issues at all during our stay. There is a fairly active water park, which of course means there are a lot of children running up and down the hallways. Not a concern for us, but might be for some. My only regret - I was unaware the hotel had a Squash court - would have loved to get in some games. Excellent, extremely helpful and friendly staff.

"quick leisure stay"
darrellclose1, 28 Juin 2020

Quiet. Peaceful. Very comfortable beds. Friendly helpful front desk staff. Convenient restaurant on premises. Food was delicious. Water park looks so fun although we did not have time to take advantage of this amenity.

"Very quiet."
elttileoj, 11 Juin 2020

My car broke down between Vancouver and Ottawa the part to fix it would take 4 days to arrive. Hello Best Western. Check in was a breeze with no reservation, staff was polite and professional and the Port O Call made what could have been a terrible week into something enjoyable.

"weekend getaway"
trevorkrell, 18 Mai 2020

I've stayed here before but this visit was rough right from the start. With things being slow b/c of COVID I was expecting a way nicer stay. At check in they gave me the wrong room, had to switch and then they had me for only 1 night when I had booked for 2. Got a phone call at 4 pm asking when we were going to check out only to inform them that I had booked for 2 nights. Hot water wasn't working either - had to wait 1/2 an hour to fill up our tub. We weren't offered anything special to make up for all the mistakes either - I would have appreciated if a staff member would even have asked how our stay went.

"Hotel"
wwcowgirl, 20 Mars 2020

All right was great my daughter thought that she was a princess receipt it's not that fancy with her child it was probably pretty special for staff is great pleasant very helpful very clean hotel nothing out of place

"A great weekend"
CTF01, 16 Mars 2020

The concert we went to see was cancelled. The people we had contacted were not available so we spent more time at the hotel than usual. Clean, comfortable and well equipped. The water park pool made the weekend - warm, fun for all. The water slides are good, the kiddie pool is excellent. We will go back. This is an older hotel that is in great shape, very well updated.

"excellent property close to YYC"
Jeff M, 12 Mars 2020

Very nice stay with pleasant professional staff in all areas of the hotel. Food and beverage areas had great quality and quantity for a fair price. The interior has been renovated quite recently, so is a modern Best Western.

"To and From Mexico"
RAWKY982, 10 Mars 2020

My wife and I go to Mexico every year for around a month. for the past 2 years we have stayed at the BW Plus Port of Call. It has a shuttle to and from the Airport. But the thing we like the best is the restaurant and lounge! Jenny in the restaurant is the best!! She actually CARES about you and would do anything to make your experience in the dining room better! In the lounge the service was great and really cared about us and not serving us any Gluten (celiac) Great for kids! Indoor pool

"Nice and fun"
court_39, 08 Mars 2020

This hotel was nice, clean, friendly and fun. The only downside to this hotel was that there was no continental breakfast. And the outside parking is way off to the side of the hotel. The waterpark was a pot of fun for the whole family.

"Will be looking for other hotels"
308candice, 08 Mars 2020

Room was in need of desperate repair. Wallpaer peeling off, shower curtain missing and old food found along the beds. When I complained I was told "sorry about that" with no offer to rectify any of the concerns.

"Over rated"
Ashley B, 07 Mars 2020

We stayed as a family for 1 night with kids aged 1 and 3. Hotel shows it's age, we knew that going in but chose based on the pool. Pool is great but was absolutely insane on Friday at 3:30 pm when we went. At least 60 people at the time. Hot tub is small and there wasn't a place you could have even squeezed in. Not sure if it's always like that but keep that in mind if your not up for mass chaos. Front desk was helpful and friendly. No complaints there. Cleanliness of the room was underwhelming - we found garbage that was missed under the bed (ranch container and stuff from pizza). Close proximity to restaurants was nice. Keep in mind this is by the airport so occasionally you'll hear planes. I'd stay somewhere else next time.

"Not the best."
bflint312, 17 Février 2020

Overall I would not recommend this hotel to anyone. Unfortunately there was blood on the shower curtain. I did mention it to Rene, who said he would have housekeeping change it. They did not. When I complained again he said he forget to tell the housekeeping staff. They were also understaffed for check in. If you have kids they will enjoy the water slides if you don't, stay somewhere else.

"Great place with lots of amenities"
Resort57090955345, 16 Février 2020

The hotel surpassed my expectations! The waterpark was amazing for our family and the staff was super friendly. Like a little vacation resort that you don't have to leave. Will definitely be back again.

"Overnight stay"
Reney47, 09 Février 2020

If you stay here ask for the higher floors 6 or 7. Avoid room 333 you will be looking at a cement wall! Moved to 639 beautiful view of Calgary and the airport. Hot tubs were awesome, water slides fun.

"A Great Hotel"
RDMcL, 07 Février 2020

Best Hotel Value in Calgary! Clean, comfortable, reasonably priced, friendly staff & great WiFi. BW Port of Call has it all. Close to airport, malls and business centres. Best night sleep I've had this year.

"Remembering a Friend"
61Hemswell, 05 Février 2020

Having been a frequent business traveller and now retired, I have to say that this is the Go To Hotel when in Calgary on business or pleasure. I have used the Port O'Call since 1985 a few years after it was opened. They have always kept up with the changes in life styles and the Hotel has been upgraded many times. You will love it for the amenities, easy access to many attractions, as well as great staff in all area's of the Hotel. See if I am right and try the Port O'Call out on your next visit to Calgary. GS

"Location and friendly staff!"
Phil D, 04 Février 2020

Perfect location for travellers, leave and park your car for a fee much affordable than airport parking. Simple request and upgraded to a room for a more relaxing stay, great staff and very accommodating!

"Exceptional service at Best Western Plus Port O'Call Hotel"
jebear663, 04 Février 2020

The Best Western Plus Port O'Call location is my location of choice when I need to stay in Calgary for work, this location has everything I need for a comfortable and productive stay. The staff at this location are exceptional. Thank you

"Pleasantly surprised!"
Jay_em_zee_3, 03 Février 2020

We got out for a night away and had a fantastic stay in a beautiful upgraded room. We got out for a night away from the kids and had a nice relaxing stay... but once we saw the water park we know we will be back with the kids next time for a fun family staycation!

"Great Hotel for the famy"
Matthew G, 31 Janvier 2020

Rooms are veryg strong shower. Pool is open late, has 2 slides, 2 hot tubs and a little kids pool with separate slide. Breakfast buffet is fantastic! Staff have always been and happy,polite and helpful.

"Great place for family"
Cemason1967, 28 Janvier 2020

We were going to Canmore but when we got to our hotel they informed us the pools were closed checked a few other hotels they had there pools shut down and we desired to go to CALGARY, been a long time since we went to the port o call, never new they had such a awesome pool area. The place was very nice everything was clean and we had a very fun night with our grandson as he played on the water slides and kid pool. I have no complaints. In the end I am glad we decided to go to CALGARY and found this hotel, we will stay again next time we are in the area!

"Amazing"
Evers1984, 27 Janvier 2020

From check in to check out our stay was amazing. Angela and Rene (I think is his name) from the front desk were professional and friendly. We were there as my son had appointments at the children's hospital and this looked like the best kid friendly hotel in the city. After a very busy and mentally draining week, it was nice to walk into this hotel and feel like we were at home. The only suggestion I have is to maybe try and and find somewhere else to put all the coffee items as they take up a lot of the desk space and little hands like to explore. We will definitely be back.

"Always my favourite place to stay in Calgary"
parkerboy77, 24 Janvier 2020

I am never disappointed with this hotel and the staff. Everything, from the service, to the food, to the cleanliness of everything, it shows that the Best Western Port O'Call prides itself on serving it's customers.

"Amazing pool"
brittanyinman, 20 Janvier 2020

Once we were able to actually check in (front desk continually accepting and dealt with phone calls while we were attempting to check in rather that place phone calls on hold to speak with a guest in front of them) we were impressed by the cleanliness and atmosphere. The pool was great the kids loved the wading area and the slides. Don't be bothered to attempt room service. My husband was hung up on by staff and we tried to order from both onsite locations (both saying it was the other locations time to fill orders).

"Service and location"
biggestpat, 19 Janvier 2020

We stayed at BW Port of Call Inn for two nights for a hospital appointment. The hotel is close to the hospital(10 min.) The staff were helpful and friendly and I would definitley stay there again.Thanks,BW

"Very Welcoming"
warkliz, 17 Janvier 2020

Had great service. I found the room to be very clean, the king bed I slept on was so comfy. Really good food. If you come visit the salon they will give you excellent service. I got a pedicure. And they treated me so well.

"This is our go to in Calgary when traveling with the Family"
tylerameccii, 14 Janvier 2020

The staff and property has always been spot on. Every property can and will have issues but with the Port O'Call in Calgary these have always been VERY minor and address right away. The staff has always been accommodating if anything is needed. The Jetz Bar has good food, cold beer and drinks that are not short poured. The pool and slides is the way to go if traveling with your family as they are so much fun. Last is we travel with a service dog and there has never been a issue from the staff with this. The property does not take "pets" but welcome registered service dogs so it makes traveling with ours very easy.

"New Favorite Hotel in Calgary"
reneedmcleod, 08 Janvier 2020

We loved this hotel! Helpful, friendly, smiling staff, amazing pool area, lovely & clean room, delicious breakfast with lots of variety. Easy to get to location, close to the airport & the Telus Spark.

"Lots of things to do in the hotel"
laaglaag, 05 Janvier 2020

We spent a night here during Christmas. They have a big water park aside from sauna and pool. No breakfast included on our night stay but price that day wasn't the pricey. There are lots of vending machine for soup, Tylenol, etc. Great staff... they allowed us to have late check in.

"Excellent family hotel with the BEST water slides and pool!"
Hermalita, 05 Janvier 2020

This hotel exceeded our expectations. Great friendly service. Excellent buffet breakfast with many choices. Clean rooms with super comfortable beds. Great family hotel. Kids loved the water slides. Overall pool facility is the best!

"Great Experience"
mjsanchez2020, 02 Janvier 2020

Best choice to spend a family stay cation. My kids enjoyed the pool (toddler and a teen). Very convenient restaurant that offers a lot of option for breakfast and dinner. Staff were nice. Offers an express checkout.

"Best lodging ever"
Marie500122, 02 Janvier 2020

Check in was quick and efficient. Shuttle service prompt. Great driver. Check out was Extremely pleasant. Enri is perfect role model for excellent customer service. Can't wait to return to this hotel. The rooms are clean. Wonderful hot buffet breakfast. The perfect comfort of bed and pillows cannot be matched anywhere else.. Thank you Best Western.

"Xmas Stress Reliever"
BSJYYC, 30 Décembre 2019

Myself and my 2 boys spent an evening in a pool side room. Great little "staycation" over the Christmas break. Having the pool and water slides right outside our door was very convenient with small kids. Kids could have the breaks and snacks they needed without having to pack up and travel up to their room. We will definitely do this type of getaway again

"Best hotel"
Odyssey20587482400, 28 Décembre 2019

Great place. I always have great service at this hotel and the water park Is great for the kids. This is the only hotel we ever stay in when we are in town. It's in a great part of the city to do shopping as well.

"Christmas Day (12-25-19)"
577geraldinem, 27 Décembre 2019

Stayed here overnight on Christmas Day. I would like to personally thank Enrie (Guest Relations Agent) were very approachable and helpful. The room was clean and beds were comfy. The breakfast was good. I will definitely stay here again.

"Amazing stay for families"
Paradise228124, 27 Décembre 2019

Great Hotel, very well set up and gave a very safe feeling environment. There are two pools, one great for kids and one more for adults. He had a lot of fun and the service was phenomenal! staff was very polite and very helpful.

"Christmas with the Dutkas"
eatoutwaytoomuch09, 26 Décembre 2019

So we started an annual tradition of staying in a hotel on Christmas. This is our third time here and it was just as good as the first time. I will rate things. Service A Bed B Shower C Pool B Pillows C They don't offer free breakfast but do have a great deal for family of 4 people breakfast buffet for $32.99 for everyone.

"Cost effective family hotel"
Serendipity052, 22 Décembre 2019

Clean, family friendly hotel. Water area suitable for young children. Staff friendly, handled change of room request without any issies. Room decor a bit dated. Buffet breakfast great selection, $15 per person.

"Annual Christmas break with grandkids"
Harald_CarolL, 13 Décembre 2019

We book this hotel every year because of location, facilities, and staff. The rooms are always clean, the beds comfortable, and amenities adequate. The children enjoy the waterslides and we all enjoy the breakfast buffet and the children enjoy the dinner buffet while the adults enjoy meals from the menu.

"Another great stay at Best Western Port O Call"
D1365WTjohnj, 11 Décembre 2019

I stay at this hotel often (10 plus nights per year). The wonderful staff, clean rooms, excellent food, and efficient service are the key reasons I keep coming back. There is a positive atmosphere that starts right when you first check in, and continues throughout the stay. This hotel knows what it means to provide excellent service. Whether I'm hosting meetings at their location, or simply staying for a night, they put forward an excellent effort to meet the needs of their clientele.

"Great place for families. Exceptional pool. Great staff"
nkb1008, 04 Décembre 2019

A great place for families. The pool and water slides are great. We spent a lot of time there. The breakfast buffed is also very good. And the friendliness and helpfulness of staff was exceptional. We had a problem one evening, and they exceeded our expectations of how to solve it.

"Very nice"
canadianworldtravelr, 01 Décembre 2019

We really liked this hotel. My only comapkjt is that every best western plus that I have stayed at has the free breakfast. This one did not so we were surprised. Otherwise, the room and the hotel are very nice. Will stay here again.

"Great Family Hotel"
Curiosity33087215515, 21 Novembre 2019

This hotel is great for families. Something for everyone. Location is close to airport hospital and shopping. Rooms are clean staff is friendly. This has become our go to hotel in Calgary for our quarterly hospital visits at Alberta Children's Hospital.

"great hotel"
jonathan k, 19 Novembre 2019

We have been to this property several times and the Manager Prem Mishra has done a fantastic job ensuring his staff pay attention to details. When we arrived we were immediately greeted by one of the warmest, friendliest staff members Rene who remembered almost all of our details for check in. While we specifically requested the room we were assigned, the novelty of a four poster bed has worn off and we will ask for a different room next time. The room was very cost with an electric fireplace and a balcony with two chairs. We were able to watch the squirrels playing in and around the trees which is always fun. We still cannot understand why, after repeated notifications of the problem, one member of the dining room staff persists on wearing overpowering cologne, especially in a day and age where more and more people are suffering from allergies and places are advocating scent free environments accordingly. The breakfast buffet offers a large amount of fresh fruit and cereals as well as scrambled eggs, bacon, sausage, waffles, hash browns and generally some kind of vegetable. There are also a few types of juice and cottage cheese and a homemade muesli. The restaurant was fairly busy during this visit so coffee was scarce.

"Expect a great experience"
apjm1951, 17 Novembre 2019

If you enjoy a clean comfortable hotel with helpful staff who care about their guests, do not hesitate to book at this property. Meeting rooms, restaurant, & bar offer great service. The breakfast buffet alone will exceed your expectations.

"Always a great stay!"
Seanna N, 15 Novembre 2019

The Port O'Call is a great place to stay while in Calgary! The staff are friendly, the rooms lovely and the beds comfy and the food is delicious! I will definitely be staying at the Port O'Call again.

"Birthday"
Tanya S, 14 Novembre 2019

Perfect for family with kids. Water slides were the star attraction! Buffet breakfast was great value especially for children and offered something for everyone. We requested adjoining rooms in advance since we were with 4 children and upon arrival found out our rooms were on different floors. Staff was apologetic and was able to correct the mistake but as a result check in took a very long time even though we completed the online, advance check-in.

"Like a home away from home"
tappdance, 07 Novembre 2019

We don't travel lots, however we have come to really appreciate BW for quality and comfort wherever we go. The Port 0' Call Inn is a favourite, we feel at home here. The staff is awesome, and Mo remembers us months between visits. Everything is comfortable and right here.

"Planes"
chaliday2019, 05 Novembre 2019

Hotel staff were friendly and understanding. Room was clean and comfy. Only downfall of this place is it's right in the path of planes taking off and landing so it's loud and can rattle the place a bit.

"Hotel staff are great front desk is awesome restaurant needs help!"
travisshanks, 04 Novembre 2019

Hotel staff go above and beyond but they can't fix the restaurant and the staff in the restaurant are helpless the restaurant management is a total waste of employment! Quality of food and lack of support staff give make the restaurant a failure!

"Always a nice stay"
wes3188, 04 Novembre 2019

The water park is obviously a huge attraction. But the rooms are very. comfortable, and up to date. We've been staying at the Port o Call for many years. Usually when we travel to Mexico. Because we park our vehicles indoors, and it's warm. Plus it has great security! It's not free, but very reasonably priced. And the shuttle is quick. We also take mini vacations their with our daughter and grandkids for a little time for the kids to blow off steam in the water park

"Rooms and staff are good"
Patricia B, 30 Octobre 2019

Would have given 5 star rating, except the food in the restaurant was absolutely disgusting and quite expensive for what you got. Other than that, the staff are wonderful and the rooms are very comfortable.

"Nice rooms, great service"
BusinessTrip102019, 26 Octobre 2019

Stayed overnight for a business meeting. Booked a Jacuzzi suite. The room was beautiful, comfortable bed. Had some maintenance issues with the tub, the jets are meant to purge the water for a few minutes after use, but would not shut off. A call to the front desk remedied this, but then the room lost power. It was quickly fixed. Overall the room exceeded my expectations, the shower was very nice. Do not recommend parking a pick up in the underground parking as the exit has a very sharp corner, was driving a half ton and it's very difficult to clear. Breakfast is buffet style and at an extra charge, purchase this through the front desk as you will get a discount on the meal. The hotel grounds were nice and well kept.

"Family Getaway"
Y7554FMchrisf, 22 Octobre 2019

BW Port O'Call always a fun place to stay. Water park is great for the kids. Close to amenities and an in house restaurant/lounge. Sunday buffet was also great. Lots to choose from and a reasonable price for the 4 of us. Underground parking is awesome during the colder season. There is a nice pool away from the main area with a hot tub also. Our stay was a little crazy on a packed Saturday but all in all it was fun. Rooms are clean and spacious. Poolside rooms are great if you can snag one of the very few available.

"Great location, great service"
safetymb, 21 Octobre 2019

I thoroughly enjoyed this stay, breakfast buffet and lunch buffet were both excellent with lots of delicious choices. Room was well appointed with comfortable bed and pillows. Quiet. Only complaint was access to electrical plugs for charging and by the bed for cpap setup.

"EXCELLENT HOTEL VENUE"
dekujat, 20 Octobre 2019

Good location near airport with easy access to freeway and rest of city. Rooms and beds are comfortable and cleean, The htel has emmenities to faciitate any type of guests or organization. Good food in resturant and lounge. The best thing about this hotel is effiient, friendly staff in every department ann operation, They always go out of the way to assist with any faction of your visit. Ours' was a 10+

"Family thanksgiving"
LDomingue, 15 Octobre 2019

Had a wonderful time at the Port O Call ..as always the staff are amazing , food is awesome and location is perfect . Close to the airport and cross iron mall .Jetz bar has always been a favourite location to meet old friends during my quick Calgary visit

"Time well spent"
stevenjeffery, 11 Octobre 2019

The wife and I needed a night away, and this was for sure the perfect place to do so. Spent a few hours in jetz bar and grill down stairs, the stuff was friendly, food was great as well as fast. If I was to take another night to relax this would be the place.

"spring visit"
terrydouglasjones, 09 Octobre 2019

very clean nice pool friendly staff had a very nice stay at this hotel great pizza down stairs in the lounge felt safe in the hotel in door underground parking was a very nice touch .located close to everything

"Great again!"
David K, 08 Octobre 2019

Another great night at the Port of call best western in Calgary. Front desk was fast and really helpful. I think the lady I had at the front desk was far more helpful than usual. Great room and perfect space for business travel. The jetz lounge was comfortable and the food was fine. Il be vack.

"Great Stay in Calgary"
BaileyTucker, 29 Septembre 2019

Could not have been any better, the only downer was the weather outside. The room was top shelf, the buffet breakfast was outstanding. Being able to park underground with the conditions outside was another plus.

"Loud room"
Claire B, 27 Septembre 2019

Room was very loud! We were on top floor and had loud bangs every 20 minutes or so. It kept waking us up. Wifi was so slow we didn't even use it! Sofa bed was so old and uncomfortable I felt bad making my 4 year old daughter sleep in it. Pool under construction with no warning. Jacuzzi tub not staying plugged. Pillows so very lumpy and uncomfortable. No free breakfast.

"Good hotel and friendly staff"
mitimish, 25 Septembre 2019

Friendly staff always available to help you, very good breakfast with a large variety of meals, cleaning room with fresh smelling, close to the mall and shopping center. The free shuttle is available from the airport, maybe n adjusted the schedule from every hour to every 30 minutes, will help your guest a lot.

"Family-oriented Hotel with Amazing Staff"
Clarissa L, 23 Septembre 2019

When you first walk into the lobby you see a view of the impressive waterpark straight ahead and then 2 family restaurants to either side as well as a hair salon and nail bar! The rooms are modern, clean and you get lost in the beds! The staff are so welcoming and accomodating, they do everything in their power to make your stay amazing and what keeps our family coming back every trip to Calgary!

"Great stay for a group"
allant149, 21 Septembre 2019

Excellent rooms and service. The value for the price was outstanding. Our international student group enjoyed the waterslides and hottubs in the evening and had a fantastic breakfast before heading off for their tour of Banff.

"Port O Call"
Philip E, 20 Septembre 2019

Stayed here before and they maintain an excellent standard. Meal in lounge was great. Room clean and bed super comfortable. They even called My room to let me know the dry cleaner had arrived in order for me to have my suit dry cleaned. Great service.

"Top notch"
Alexander S, 19 Septembre 2019

Brilliant customer service, always willing to help you out where they can. A very clean and tidy Hotel with plenty of amenities (swimming pool, bar, restaurant, salon, etc.) It is always a pleasure staying at the Best Western Port O'Call Hotel.

"Awesome family friendly hotel"
Kittycat_lz, 16 Septembre 2019

Best hotel ever. We have a 3 1/2 year old and a 4month old it was a spontaious trip so we had nothing with us. This hotel had so much for the kids to do. The room was so clean that I felt comfortable enough to leave my youngest on the floor and all of us enjoyed the pool area ( a bonus to the pool to was they supplied life jackets which was very nice in our situation) . The staff was so helpful and Angela (front desk receptionist) even offered to help me with my luggage. We are definitely returning back to this hotel and telling all our friends and family about it!!

"Food is overpriced and shuttle is inconvenient"
LeWeez, 15 Septembre 2019

The hotel rooms are nice and the location of the hotel is good for airplane travelers. When I travel, a shuttle to the airport is important. The shuttle hours are inflexible and I needed to leave the hotel ridiculously early. The pub is difficult to find and a dinner plate size of nachos was 24 dollars.

"Not what it once was.."
930hopeh, 12 Septembre 2019

Previously we loved this place but it needs updating.The waterpark is amazing for kids- they had so much fun, food is fantastic, beds are uncomfortable, rooms are dated. We even had doors that were broken and didn't open. Our friends had bugs in their room and had to move rooms and then had to argue to receive money off their bill that was promised to them. The staff seem reactive to problems rather than proactive. The pictures and fake plants in the rooms need to go. The wifi was great. Some servers were so friendly and others were quite rude. We love the layout of the suites- great for families but the pullout is horrid- you can feel every spring. So disappointed that the TVs are being removed from the bathrooms. Overall-disappointed and not sure it's worth the price anymore.

"over the top service!"
kevintu2019, 12 Septembre 2019

I always get top notch service from this hotel, and sometimes they even recognize me and welcome me back. I have some hearing loss and the front desk was very helpful in ensuring that i had a 2nd wake up call and would have knocked on my door so that i didn't miss my flight.

"Exceptional hotel "
debk110, 10 Septembre 2019

Absolutely love this hotel. From the moment you walk in the staff are friendly and helpful. The room they assigned us had a strange Pine-Sol type smell. They immediately changed us to a different room. The room service is fast and the food is excellent. They offer tickets to Calgary zoo and Callaway Park discount. Very enjoyable all the way around the pools are lovely and heated. Their check in time is 3 PM and checkout is 11 AM which is better than most hotels. There is Secure underground parking. Would highly recommend this hotel. I love best westerns in general.

"Decent hotel"
grizzyb81bpool, 08 Septembre 2019

We stayed here for 2 weeks everything was great, food was really good and well worth a try. Staff really helpful. Location really close to the airport. Rooms good size, cleaned every day. Pools were good for the area.

"Great staff! Great Hotel!"
hglass66, 08 Septembre 2019

Awesome owners and staff in every department! Everyone goes out of their way to make you feel welcome! Never seen anyone not smiling! This is an amazing place to stay and really a home away from home!! Kudos to you all!

"Always a great place to stay in Calgary"
loainslie2016, 06 Septembre 2019

This hotel is always warm and friendly. Great pool and slide for the kids. Excellent restaurant and/ or lounge on site. I've not visited the cafe but it seems to have a nice variety and presentation of breakfast goodies.

"Great hotel, amazing amenities"
Cashpops2009, 03 Septembre 2019

Wife, myself, mother in law and kids stayed here as a single night before flying out. We were able to get conjoined rooms, each with two queen beds. Fit our family perfectly! Our family LOVED the water park. Kids had hours and hours of fun. I recommend this place to other families like ourselves. Several restaurants on site too if you don't want to venture out into Calgary. 4/5 stars!

"Recent stay"
smithcraig65, 03 Septembre 2019

Has an amazing water park for the family. Restaurant and food was great. Underground parking is very convenient, however, it is poor access to rooms and lobby. Overall very clean, quiet and comfortable.

"Extremely pleased!"
geord100, 03 Septembre 2019

Me and my family really enjoyed our stay at this location. The staff was amazing and very helpful.W were so happy with everything it had to offer! And the breakfast buffet was amazing! We would absolutely stay here again.

"Love the pool"
berber87, 03 Septembre 2019

We travel to Calgary multiple times a year just to stay at the Port O Call. It is a hotel with great service and a pool the kids love. The price is reasonable and it is in an area with plenty of restaurants, etc. around.

"Would not stay here again!"
Barbandkids, 30 Août 2019

Old, run down, hot tub was lukewarm and murky, pool was murky, water slides had bumps in them that hurt, three maintenance men were testing the murky pool water, room lighting was not sufficient, mobile express check in was pointless as I had L to go through a regular check in process anyways, pillows were flat, requested extra pillows and Blanket three times without any success, underground parking was nice.

"Very disappointed"
helloooo332, 28 Août 2019

Beds sucked Pillows sucked 1 elevator working took along time to get to us Internet slow Lounge not good service 10-15min for a drink Bar was better service Restaurant buffet cold food Pools over crowded

"Horrible Service"
James P, 27 Août 2019

After a long day on the road, we just wanted to lay down and relax. We had asked for a room not close to the elevator, not next to the pool and if we could, a room on a higher floor (we had booked this far in advance). Upon arrival, we were told we had a room on the third floor which was fine. As soon as we got in the room, we noticed something was wrong. The bed was not clean and pillows were strewn over the room. The bathroom had dirty towels and water was everywhere. And the worst part. There were diapers over the floor. We went down stairs and alerted them that the room was a mess. They said it would take about an hour to clean. It was almost eleven at night and we were too tired to wait. The only room they could offer us was on the second floor. The manager told us that it was far away from the elevator. And for compensation he gave us breakfast coupons. Though in order to use them we would have to wake up and get down their at eight. Upon arriving at our second room we noticed it wasn't far from the elevator. It was only two rooms down. And it was close enough to the pool that we could hear the loud hum all night, so we didn't get a good night's sleep. Plus people were arriving late at night so every time we could hear them. We did get up early so we could use our coupons, and brunch was quite good. But we noticed that about half of the people there had coupons too. Did they all have bad service? We went down to the pool later and noticed it was overrun by families and little kids. People were getting hurt on the slide and there was no one up there to manage it. At one point, a guy was up there but when I was waiting for the light to turn green the guy gave me an unexpected push. We were very disappointed because another bad service experience had happened before and we thought we were just unlucky. This place is not what it used to be. It is overrun by families and the people at customer service don't really care about your stay. No way am I staying here again, and I recommend staying at another hotel!

"Great for kids!"
lonway08, 26 Août 2019

We had a great stay here. Easy to access Calgary. The waterpark was a major hit! Restaurant onsite had great breakfast. The only thing I recommend is depending on how many of you are staying, it may be cheaper to pay directly in the restaurant for breakfast rather than buying the "coupon deal" at the front desk. Be sure to ask because we ended up over paying! They also sell hugely discounted Zoo and Telus spark passes as well as some others so don't purchase ahead of time online. I saved way more buying from the hotel than i would have if I used my AMA

"Great Visit to Calgary"
joannehT201QM, 26 Août 2019

I would highly recommend staying at Port O'Call Hotel in Calgary due to proximity to pretty much anything you would need in the city. They treat you like celebrities; offer up great food and a fun place for the family to stay. Couldn't ask for more from a hotel.

"One night stay"
Slightlyrippled, 22 Août 2019

Stayed at this hotel for one night at the end of a holiday. I cannot fault the lady in reception that booked us in; very patient, polite and knowlegeable. The room was spacious and very clean. The buffet breakfast was excellent with lots of choice. We didn't use the pool but it was very popular. It's a few miles from downtown Calgary and we paid $25.00 for a taxi one way. They also stored our luggage free of charge and provided a free shuttle to the airport.

"One bad time"
ryangeological, 20 Août 2019

Inconvenienced numerous times by front desk and was not compensated at all. Charged extra for take out food containers bc room phone didn't work to order room service and had to physically order and pick up downstairs. Didn't have enough towels, ran out of toilet paper and Kleenex. Room was poorly cleaned prior to my check in and throughout stay. Room was humid and reeked of chlorine. Pool with water slides was good but super busy. Water slide hot tub was brutal. Was not told of the secret second pool- that pool and hot tub was great

"Always my go to spot in Calgary"
chrisleblanc2019, 14 Août 2019

The water slides are fun, the food is fantastic and the hotel is close to all amenities. Always pleasant staff to help you with all your needs. Whether it's for business or pleasure this is the place to stay

"An unsatisfied guest."
ksloan262361, 12 Août 2019

I wouldn't recommend this Best Western property to others. The staff was extremely unhelpful, the rooms where outdated and the walls paper thin. We booked this hotel based on the pool/water park area for our children and were unimpressed when arriving and the pool was much smaller than how pictures appear. The pool was very unclean ( we found two band-aids, numerous hair ties and a room key in the pool) The water park was very busy on the Tuesday afternoon/evening we stayed. Busy to the point that it felt almost unsafe for the amount of people using the facility at the time.

"Very happy with our family stay at best western plus"
claymc65, 11 Août 2019

Great service kids loved the water slides and the little splash park our two year old enjoyed it. The staff was friendly help and with any thing we needed . The cleaning staff was excellent extra towels or any thing else was not a problem and very quick on bringing the items to the room.

"Entry to Vacation in Canada"
Pierre André K, 11 Août 2019

For the 5th time we started our Canada journey having a sleep over at this excellent hotel located pretty close to the international airport. Great, spacious room, friendly and helpful staff at the reception as well as at the bistro. On top of that a wonderful, big breakfast buffet at the restaurant. :-)

"Mildew pool. Terrible smell"
Becky A, 08 Août 2019

Everything else was great but the pool is absolutely disgusting. The water touching your skin leaves a smell of mildew. Nice buffet for breakfast and Jetz is a great restaurant. Our previous experience with the port o call was much better than this time.

"Excellent and friendly service at Port of Call Best Western"
annem2018, 07 Août 2019

all the Staff were extremely courteous and helpful. My daughter was moving back to Saskatchewan from Vancouver and we were spending the night in Calgary en route. The staff were very helpful in assisting us to insure that all my daughter's belongings were secure while we stayed at this HOtel.

"family weekend to visit the pandas"
pat542010, 07 Août 2019

came to visit the zoo with kids and grandkids. Staff were very friendly and accommodating. Breakfast and pasta buffet were both good...just enough choices. Rooms were clean although the TV in one of the rooms did not work the first night. Very close to our chosen venues. Grand kids enjoyed the water slides. would definately stay here again....

"A bit stinky "
Island411, 06 Août 2019

We had a bumpy start to our visit here. The first room had a really bad smell as did the second. We finally had luck with the third room. They made us wait about 10 to 15 mins so that housekeeping can freshen up the room for us. First room smelled like sewage. And could smell from hallway. Second room smelled like bad body odor. Or like someone with bad foot odor walked around and the smell got ground into the carpet. Think we ended up in room 227. It had a balcony and overlooked the main entrance. Sofa bed opened to a double bed. Kids really enjoyed the water slides and pool. Staff was accommodating. This is really a 2.5 but no way to do a half point.

"Great place to stay to be a tourist in Calgary"
happytravellers_SG, 06 Août 2019

The rooms and hotel itself are a bit older. The room was clean and worked well for our family of 4 (2 young kids). One annoying feature is the room is that the bathroom light also turns on a light outside the bathroom at another vanity. The extra vanity was great but when your kids go to bed at 7pm, having a light on that lights up most the room was annoying. Not a deal breaker though. Breakfast was great, good value of $30 buffet for a family of 4. There were lots of different options and the service was great. Make sure to purchase from the front desk ahead. The waterpark was a hit with the kids (and us). It was a great way to unwind after a day at the zoo or calaway Park. They have really cheap zoo tickets and discounted tickets for several other calgary attractions. We would definitely stay there again.

"Consistent excellent service"
tanyaestes, 02 Août 2019

I stay at the BW PortO'Call multiple times during the year for business. The staff is always stellar and makes it a pleasure to stay there. Especially Moe. I the overall great atmosphere. And will always stay when I come to YYC.

"Pampered beyond expectations."
twitesman, 01 Août 2019

The staff was excellent and made our family reunion more enjoyable. Breakfast was GREAT with a variety of items available every day. Our room was spacious and up to date. The internet connection worked very well. One elevator was being "updated" but we worked around that.

"Best Western Calgary"
TammyR1477, 29 Juillet 2019

This was a great stay for us and we enjoy coming. The staff is kind and caring, the pool is convient and warm. Our room was comfortable and clean. This hotel is easy to get to and very close to the Airport.

"best western Port O Call Calgary"
andre h, 28 Juillet 2019

I always come to this hotel as it is exceptional. Staff and amenities are excellent. For me, the location is perfect as it is close to the airport and all areas I need to get to. I will recommend this hotel to everyone I meet.

"Trip to Calgary"
DarkLeelan31, 27 Juillet 2019

We take yearly trips to Calgary from Edmonton to see the sights such as Calaway and the zoo. First time at Port O Call. Chose it for a deal I had and the amazing looking water park. The water park didn't let my son down as he had a blast. Even though the water was colder than other hotels we've visited. Clean hotel in general. Breakfast area was good, and so was plenty of the food but some could use improvement. A fresh waffle machine would be better than precooked hard as rock waffles. Same with the French toast. Inedible. Stuck to bacon, yoghurt, fruits and oatmeal. Staff were mostly all friendly. Room was a very typical two bed standard room. Beds were comfy. We had a ‘Do Not Disturb' the first night but it got stolen overnight. Not a concern. Next day I tracked a housekeeper and asked her for a sign as we didn't need service. She nodded, walked away and never returned. I tried searching their carts for one, nothing. Next morning I decided on service as I was sick and took a change of fresh sheets. (I've been in the industry 17 years so I usually don't take service at all to give the attendants an easier day). I left a tip and a note asking for the do not disturb sign and some extra towels. The attendant cleaned the room, left no sign or extra towels. Did that myself, grabbed towels off a cart. So apparently privacy is really hard to get at the hotel. Without a sign I resolved to service next day as well since no choice and we came back when hskp was in room; I don't know how she cleaned the toilet but toilet water was all over my bathroom floor (you could see the toilet covered too, so you knew it was that. Everything else was done already) and I doubt she cleaned it proper as hair and dirt was still on the floor after she cleaned; so no vacuuming and she wiped the toilet and dried her mess, but nothing else. I resolved to half my bathroom floor was cleaned/covered with toilet water. Gross. So. Not impressed with housekeeping one bit even though the rest of the hotel and staff were great. Coming back would be questionable if we take the trip next year.

"Good to start your trip."
WillekeBusker, 25 Juillet 2019

Stayed here for 2 nights and the beginning of a road trip in Canada. We wanted to stay in a hotel close to the airport. With two small children and long flight we just didn't want to travel to far. Place was ok. Rooms where fine. The main reason to book this hotel was the pool with the slides. It is a bit old, but my daughter loved it. The Centre of Calgary is a 10 min drive, which is fine. So overall, a great place to start our trip.

"Great for small children"
oliviafataevents, 22 Juillet 2019

Stayed at the Best Western Plus Port O'Call Hotel while visiting friends in Calgary; staff were very friendly + helpful, the room was clean and the pool was a fantastic addition for my 6 year old daughter.

"Simple stay for work"
Chelsea B, 20 Juillet 2019

Amazing friendly service, they'll take care of you. The restaurant has fabulous food especially for breakfast! Best buffet breakfast I've ever had and the staff are waiting on your every move. Such a great experience. Angela at the front desk is the best!

"Great location and pool for families"
kristircampbell, 20 Juillet 2019

My kids love this hotel because of the pool. There are two water slides that they love. I like how the location of this hotel is close driving distance to many Calgary attractions. They also offer discounted attraction passes for a few Calgary attractions such as the zoo and TELUS Spark

"Great people and place."
Wanderer658321, 14 Juillet 2019

We were at Port O' Call hotel on Saturday July 13 2019 and can say enough good things about this hotel, the service is fantastic starting with Rene at the front desk he has the biggest smile and very helpful no matter how busy he is his service is always exceptional. Next is the restaurant service Virginia and Ravindran are both very welcoming, friendly and always smiling and ready to assist you. When we come to Calgary we know exactly were we staying and we have been for the last 14 years and always is memorable for our kids now 21 years and 16 years old. Glad we have this hotel to call home away from home

"Awesome water park"
Culture52043747127, 04 Juillet 2019

Loved the slides. Beds were some of the best we have had. Great night sleep. Good breakfast buffet. Nicely located, close to airport and major roads. Already making plans to return over Christmas and New Years.

"Decent place"
661leannes661, 30 Juin 2019

Hotel was great everything went smooth it was clean Elevator was out of service and down to 1 so long wait. Also people smoke at the front entrance. Didn't like walking past a waft of smoke. Other than that it was great

"Great family hotel"
yackj, 24 Juin 2019

We stayed here for one night with a 4 year old and 4 month old. The hotel price was great. The room was very clean and the beds comfortable. The bathroom was very clean with a great bathtub for the kids. By far the best part is the pool with the water slides. Our son loved the water park. The staff here were also fantastic. My daughter was awake in the middle of the night, so I took her down to the lobby as I didn't want to disturb my husband and son and the people in the rooms next to us. Every staff on the night shift came up to say hi to her as we walked the lobby for over an hour before she fell back asleep. The staff at the breakfast buffet were also wonderful. They allowed me to purchase the buffet and provided a tray to take it back to the room to eat. We would most definitely stay here again with our kids.

"Great experience!"
eecarmonadlc, 23 Juin 2019

This is likely one of the best hotels in Calgary. My room was clean, tidy. Just exactly what my wife and I were looking for. The restaurant offers succulent food. Front desk people were awesome! (Enrie, thanks a lot!). I will come back soon.

"Rooms with a different view. "
RubyLoLo76, 23 Juin 2019

I loved this hotel! It was clean, comfortable and spacious and above average for me as far as your “typical” hotel room expectations go. The bed and pillows were super comfortable.l, well above average. From our window you could see the planes coming and going, which is something I really enjoy. You could hear them at night as well but they weren't as loud as I thought they would be. If you're a super light sleeper, then I would recommend avoiding that entire area, not just this hotel. Staff very friendly. The restaurant and lounge were awesome and I highly recommend. Didn't get to try the pool area but it looked very nice and well kept.

"Great stay!!"
Go59900222909, 21 Juin 2019

A wonderful stay and the best hotel pool in the city!! The entire team was very welcoming from the moment we all walked in to the time we had left. A great place to celebrate a kids pool party with rooms connected to the pool.

"Two night stay there this week"
Darlene D, 20 Juin 2019

My daughter, her 3 year old and 11 month old and I stayed here Monday and Tuesday night this week. ALL of the staff were so helpful and nice. The water slides were a big hit. Would definitely stay here again. Beds were comfortable. Thank you Port O Call.

"Great hotel, weak shuttle service"
LyndaatWOW, 18 Juin 2019

Everything about the hotel was great except the shuttle will only pick you up at certain times. We had to wait 40 minutes for the next shuttle. After travelling from Europe for 23 hours we took a cab but it cost $30. Unfortunately add that onto the overall cost and we could have stayed at a hotel closer to the airport.

"Great stay"
svbehan, 15 Juin 2019

Had a great stay at the hotel. The staff are friendly and great facilities, the pool and water slides were great fun. The room had two large beds and was very clean. The room service was very good value

"An Excellent Family Hotel"
tammys217, 13 Juin 2019

My wife and I along with our 6 year old twins loved the hotel! Very quiet room with Balcony on the second floor, clean, and a powerful shower!. We all loved the pool area! The slides were perfect, clean, and well maintained. Loved the underground parking, and we also felt very safe, as you need a room key to access most areas. The Wi Fi was excellent for us. Lots of airplanes landing regularly, but did not keep us awake at all. Note: we did not eat any of the food, as it was a bit pricey, and there is no complimentary coffee downstairs. There is a simple single mug coffee maker, just enough to get the day started, just fine for us. Beds were fine for us, and excellent blackout curtains. We saved a ton, by buying our zoo admission at the hotel!! Also other attraction tickets available. Excellent front desk service. We will return!

"Our favorite hotel in Calgary"
Brican, 11 Juin 2019

The Best Western Plus has been our go to hotel accommodation for about 20 years. The staff, amenities and food has always been excellent. We have enjoyed the many upgrades they continue to undertake over the years which shows they care about their guests. We use the underground parking option and take the excellent shuttle service when we go on vacation. Our grandchildren love the pool when we meet there for family weekends. Try it and you will find it excellent as well.

"Great"
Tahner, 11 Juin 2019

Stayed here on business. Hotel is clean and updated. Bed was comfortable, wi-fi was good. Had the sunday brunch which was pretty good. Never had a chance to go to the pool but the water slide and pool area would be great for kids.

"Decent hotel, decent food, poor wifi."
I5144KSandrear, 10 Juin 2019

My experience was ok with this hotel. Had to change rooms due to the chlorine smell and due to myself suffering from asthma. Next room was bettter. Beds were not the greatest. Really springy and not comfortable. Internet/wifi. Well that was extremely poor and never working. Very frustrating for children and adults to get any emails or work stuff down. Pool area floor was nasty. Definitely needs sandals or flip flops on at all times. Lots of hair and dirt on the pool deck. Heck I even slipped down the stairs the first night we went to the pool. Now onto food: breakfast was lacking, not enough items out, ran out of pancakes and no bacon offered the first morning breakfast. Overall lacking foods. Juices were the cheap juices not the real kind. All needed to be watered down. Overall the price for breakfast isn't worth it.

"Very Friendly!"
Sherpa47215585414, 02 Juin 2019

We had a fantastic stay with friends here while we visited the zoo. The staff was super friendly, service was quick and even when breakfast was very busy, the food was hot and there was more than enough. The kids loved the pools and beds were comfortable. Would definitely stay again!

"Stay"
Trek26854027072, 02 Juin 2019

Great location even though it's in a business hub. Makes for a quiet stay and everything is a short drive away (sightseeing fun, restaurants, etc). Great clean hotel with lots of parking. Very nice rooms.

"Not as advertised "
heynowwww, 31 Mai 2019

Claims to be the best team hotel for travelling teams. Not true. Coming to tell 6 year olds about noise complaints at 6pm.... Really? Breakfast buffet is the same garbage as other best westerns, wet piles of scrambled eggs and clumped together bacon. The bar and lounge are pretty good. Kids enjoy the water park but dangerous. Two water slides and no monitoring. Kids landing on other kids when they come down. The pictures are better than what's actually there.

"Wonder full Service"
Mike O, 28 Mai 2019

This is one of the best hotels i have stayed in not big and fancy but with a staff next to none and a owner how is hands on keeping it in tune,Had a great dinner and a cold beer and a great nights sleep after a very long drive as well as a great breakfast to start my day for my Trip Home and a great shuttle ride to Alaska Airlines. TOP MARKS TO ALL THE STAFF, looking forward to coming Again.

"Perfect family hotel"
Curiosity33087215515, 28 Mai 2019

The location was good for us, close to children's hospital. Good hotel for the whole family. Yet still adult areas to enjoy a quiet evening alone. This will be a regular hotel for us now going forward.

"Wonderful caring staff"
Fearless25502962644, 26 Mai 2019

I had to cancel my sons big birthday trip due to financial reasons. I called and spoke with Angela, who was lovely. She gave us a great rate, included breakfast and even had goody bags and colouring for the kids. Thank you guys for making my special little guys day so special.

"Wonderful staff, great pool!"
roxer79, 24 Mai 2019

We had an overnight stay here and enjoyed it very much! We stayed in a family suite (very clean) and really appreciated the extra space! The pool is even better in person! the kids LOVED it and slept like logs, only until the pool re opened in the morning for a second go at the water slides! We made a mini vacay and went to the Zoo and rode horses at Rafter6! This entire trip gets a 10/10 from us!

"In bad need of repair and replacement"
Lara P, 20 Mai 2019

Miscommunication at booking landed me a larger bill. Not a huge deal if no issues along the way. Mini fridge froze all of my fresh food. Spider webs hanging from the ceiling. Dust across fireplace mantle. Long dark hair hanging from bathroom towels. Office chair had no cushion left. Was like sitting on a wood frame. I would have rather sat in a full wooden chair. Sofa bed so old me eight year old said the springs pushed into her back. My room for "6" was a room for four, with some past due furnishings that were useable if you didn't mind discomfort. Went for breakfast at 9:10 and they start taking the buffet down at 9:30. No warning. Kids had fun in the pool. Staff was friendly. Not enough to bring us back.

"Not a bad place"
d0ubled19, 17 Mai 2019

Not to bad of a place. Need to upgrade the internet to make it faster. Only got 1 elevator. The other one been down for over a year. Great pool. Great breakfast. Lounge was a little slow with service and bringing the bill to pay. Food was all right.

"Great stay - fantastic pool"
Bpegrad, 16 Mai 2019

Had a great stay at the port o'call in May 2019. Had our gymnastics club in Calgary for a competition. Service was excellent, rooms were clean and the pool was remarkable. For a hotel pool it was far above the expectation, especially for the kids. Would recommend staying here if you are travelling through Calgary and need a hotel on the north side of the city.

"Great place to stay!"
cdh852017, 13 Mai 2019

The facility was very clean & tidy. The pool was fantastic for all ages. We appreciated the toddler pool for our 2 & 4 year olds. The staff were all very friendly. Bonus points for having an extra sink outside of the washroom in our room!

"A Great Family Stay-cation"
Wanderer23700708543, 11 Mai 2019

We stayed 2 nights last weekend for a family 'getaway'. This hotel was recomemnded to us by friends and we were not disapointed. They really cater to families here which was nice. I really have no complaints about this hotel other than the pool is freezing but my son didnt mind at all. There were more than a couple blue lipped kids that came to the hot tub to warm up though ;) This will be our hotel of choice from now on when staying in Calgary as a family

"Outstanding service "
willythewhale, 07 Mai 2019

I have had the privilege of staying here a few times now. Both times the level of service exceeded my expectations. Very clean property with great amenities. I will be back soon with my grandkids to enjoy the excellent water park. I highly recommend this hotel for your next visit to Calgary.

"Family Friendly -All in 1 Hotel"
ronnaf, 06 Mai 2019

The staff were so friendly and the hotel was clean during our stay..We are very satisfied with our room.. we were given a joining room upon my request because we booked 2 rooms as we have 6 kids.. We really enjoyed the waterpark and the peacefulness of the pool down in the basement..

"Great hotel, great value"
Sunshine55054423435, 06 Mai 2019

We stayed at the best western mostly for the water slides/pool because of couple 4 year olds and it was a hit, my little guy stayed in the pool and hot tub till late and then was the first thing he wanted to do the next morning, everything flew nicely that you can go back to room, shower, go have something to eat.it was easy to find and not out of the way. will stay there again for sure

"Stay was excellent"
edwardpQ4120XA, 03 Mai 2019

Rooms are clean and well kept. Hotel is in a great location as it's close to the airport. Staff are very friendly and accomodating. Eager to please. They have a shutte service to and from the airport, so that was a welcome no hassle with cabs etc.

"Great family hotel"
Matthew G, 29 Avril 2019

My wife and 3 girls 1-6yrs old all had a great time. Breakfast buffet was really good. Room was spacious. Staff were extremely helpful and polite. The two slides and two hot tubs were a great way of wearing the kids out. They slept like logs afterwards.

"4 good nights"
Dan M, 28 Avril 2019

My family stayed here 4 nights. Clean room and lobby. Good restaurant and lounge. Good breakfast/coffee bar. Busy, busy pool area with not much for adults, but fun for the kids. Adults: note the second, much quieter and less used hot tub in behind the slides. Enrie at the front desk provided amazing customer service throughout my stay.

"I was not happy"
Nomad15583988707, 27 Avril 2019

It was Easter Weekend and we spent it there it was to busy, the pool was over busy all nights, the water was dirty, it was cold for the kids, the elevator was broken, there was never any food at the buffet, there was never any glasses for the juice bar, the fitness equipment room was always too hot, the kids, there were kids playing on the machines in wet clothing, the machines were broken, the bathrooms were out of order, I would not stay there on any holiday or busy time ever again. Plus the price on a holiday was unbelievably expensive for no reason

"One of the better places to stay near the airport."
frunktafyd, 23 Avril 2019

I've traveled to Calgary for business several times now and stay at a different hotel each time. This was probably my best stay yet. The staff is very friendly, patient and helpful. Lots of smiles ease the tension of traveling when arriving. The pool and fitness area is ine of the better ones for hotels that say they have a fitness center. You can actually get a real work out in. The restaurant and bar in site gave enough options so if you didnt want to go anywhere after work you didnt have to. Oh and Timmies is across the street.

"Probably wont go back"
Ruzel J, 22 Avril 2019

Check in time is 3PM, but our room wasnt ready. They told us to wait at the lounge if we wanted to eat (out of our own money). Okay fine as we dont have anywhere to sit while waiting. There was no one to serve us in the snack bar. Pool smells like something that hasnt been aired out for a long time. The water was not clear. The couches in the room or carpet looks loke it needs a lot of cleaning up. Its probably the color, but it doesnt look clean. There was a stain on one of the pillow. We stayed at a suote with jetted tub but didnt use the tub cause imnot sure how they clean.

"Excellent"
Go25826787385, 20 Avril 2019

Highly recommend! This resort is perfect for family who loves swimming especially with the little ones, rooms is clean and ha a good night sleep with the comfy bed, we are coming back there Again .............

"very satisfied in all ways"
Safari626236, 20 Avril 2019

All staff went above and beyond to make our stay pleasant. Sarika went out of her way to confirm our breakfast reservation. Great pool , good restaurant service and staff are very friendly. We would certainly recommend this hotel to friends and we will certainly stay hear again.

"great food, caring staff and safe , clean environment"
Linda P, 17 Avril 2019

I think the price is really good considering the great service. Staff care! omg the food, large portions and oh so good. Some say airplane noise. Turn on the tv and forget it or enjoy watching the jets come in and take off! Oh fun time for kids, clean, accommodating, and fair!

"BW + Port O'Call in Calgary"
Elaine W, 15 Avril 2019

Excellent service. Obviously popular with families because of the waterslides, but that was not a problem as children were accompanied by parents. Close to airport. Planes could be faintly heard in guest rooms but not when asleep. Restaurant buffet for breakfast was outstanding value.

"Good hotel"
449lesleym, 15 Avril 2019

A good place to stay. Nice rooms, clean, cozy lobby, pool. The breakfast and lunch buffets were very good with lots of food choices. The beds in the rooms were very high. A short person would have trouble getting into them.

"Excellant Spot"
GlenBeaumont_Alberta, 13 Avril 2019

Hotel has nice restaurant and a small Water park for the children. Underground parking is a bonus when the whether is cold and snowing. They have a bar for the adults and a nice business conference center for the guests to use.

"Excellent hospitality!"
mizof553, 11 Avril 2019

For business I have stayed in many hotels. Everytime I come back to BW Plus Port-O-Call they never stop to impress me, from the time I check-in with Haya, Mo and all the front desk crew, room service, technicians, restaurant staff, gym staff.. They all make sure to provide all I need to be able to do my job in a very relaxed, calm surroundings. They are always there to help at any time. Very pleasant, professional people's.. will certainly come back!

"Clean Hotel - Great Water Park"
Vacation11941060976, 11 Avril 2019

Nice hotel to stay in. Easy access from major roads. The waterpark is great for a hotel. It works well for all ages. I found the hotel to be a bit pricey for not having a breakfast option... Would probably stay again.

"Best hotel"
Odyssey20587482400, 09 Avril 2019

Absolutely love this place. I always get treated like I own the joint. Upon arrival they know my name and have me checked in immediately. This time I even had specific valuables that they looked after for me during my stay.

"Pool is amazing!"
Explore61802655485, 08 Avril 2019

We chose this hotel based on the pictures of the pool. And we were extremely satisfied. Our overall stay was great. Clean room, cable and free wi-fi. Enrice (not sure on correct spelling) at the front desk was amazing. Such a great experience when dealing with him. Will definitely book here again when in the area.

"Above satisfactory"
Relax33557211119, 08 Avril 2019

This place is an amazing place to be whether you're by yourself, with your family, or as a couple, or a group. The staff(Clarissa) went above and beyond for me and my family. We off handedly told her about our anniversary because we were joking around and while we went swimming she brought us a nice surprise! That was well worth the stay in itself and the housekeepers are very wonderful the room was sparkling clean!

"Great for families mixed on business"
Roving13115992277, 04 Avril 2019

My stay was for work and it also coincided with spring break. Lots and lots of young people so the hallways could be noisy at times. Hotel is close to airport and offers easy access to surrounding activities. Nightly dinner specials in the restaurant and loung made meals simple. Angela at the front desk is outstanding as the entire crew is above the average. Housekeeping was great. The only drawbacks for me was the fitness center/pool/jacuzzi were under renovation most of my stay. Only one working elevator was a bummer at times.

"Great Family Hotel"
FarAway66192, 31 Mars 2019

My teens enjoyed thentwo waterslides. The check in staff was friendly and helpful. Enjoyed supper in the lounge - giant burgers, good salads and dessert. Kids slept in and missed the breakfast buffet but the price sounded really reasonable.

"Great Stay"
Prairietraveller01, 22 Mars 2019

All Agents and team members that I encountered were professional and friendly. The room was clean, quiet and comfortable. There were a couple of minor issues with the room, that I brought forward to the Front Desk and everything was remedied to my complete satisfaction. I did appreciate that there was a second hot tub area away from the water park. I did not have the opportunity to have the breakfast buffet but given the number of guests in the restaurant it must be okay. The burgers at the Jetz Bar were pretty good. I would have no problem staying there again or recommending the Hotel.

"Sports Trip"
Lee S, 17 Mars 2019

Travelled with my daughter's cheer team and the hotel was perfect. Beds were amazing, quiet rooms, breakfast was fantastic and the pool facilities were above expectations, she loved it! Will definitely be back for a family trip.

"Most everything was good, except the sleeping part."
861racheller, 17 Mars 2019

This is a fun hotel to take kids to if they like to swim. There is a pool with two waterslides, two hot tubs, and a baby/toddler section. The pool is not as huge as I thought it would be, when advertised as a "waterpark", but it's still a little bigger than a lot of hotel pools. The pool was really quiet on a Thursday, but when we got to the weekend it was jam packed. The staff were all friendly, especially the cleaning staff. The hotel and room were very clean. There is parking outside as well as lots of underground parking. You can pay $30 at check-in to get the breakfast buffet for 4 people. It's a good deal if you plan on eating there, because normally it's $15 per adult and $7.50 per kid. It was a pretty good buffet. One out of two elevators was not working the entire time we were there, and we did not see anyone trying to fix it either. This made going up and down very slow. The only major complaint was the beds and pillows. The beds were rock hard and very uncomfortable. The pillows were horrible and felt like they needed to be replaced. None of the 4 of us slept very well at all. My 7 year old also commented on how scratchy the sheets were. We would still probably stay here again, despite the bedding.

"Excellent"
Nolgam54, 14 Mars 2019

We stayed four nights at this hotel and we totally loved it. The location is very good, their rooms are modern and very clean. Their restaurant is fantastic. Very friendly and professional service at Front Desk.

"Overnight Stay for Bowling Tournament"
Shirlee25, 04 Mars 2019

This hotel is really good for families or couples as they have areas such as the pool, waterslide, and hot tub area that can be used to entertain children and adults can supervise and visit. Also we had a group of 8 and found the restaurant great for supper and breakfast. Also the breakfast buffet was a good value for staring our morning including it with our room. The only complaint we would have was the room temperature was hard to regulated as under the window it kept blowing cold air but the sleeping area was quite warm. Also in the lobby it was quite cool so when going to the pool you were quite chilly

"Home away from home"
hglass66, 03 Mars 2019

We have been staying at this hotel for 15 years and the staff is SO caring and it's like our second home. They always ask how our daughter and day is after retiring from the hospital!! They are genuine and caring!!

"Excellent"
Trail603996, 03 Mars 2019

It was a very good experience. Kids enjoyed pool and water park very much. Except breakfast option, everything was excellent. Staffs are very gentle helpful and organized especially front desk. Overall excellent.

"Amazing"
Brad M, 03 Mars 2019

Seriously an awesome hotel. The pool was the highlight. Two waterslides, a kids pool area, and a nice little hot tub. Only thing I wish is that the water was a little bit warmer. The staff were incredibly friendly and helpful throughout, just a wonderful experience with them. And the value. For the price you can everything you would want and more. We will be back for sure.

"Conenience and courtesy"
James S, 01 Mars 2019

Having a medical procedure at Peter Lougheed Hospital made this our hotel of choice. Everyone from check in to checkout was kind and helpful. We would highly recommend Port o' Call especially if medical appointments close by.

"No pre-check of room before checking in"
155christalj, 01 Mars 2019

Remote was broken, was simply told by repair man "Just have to push it really hard". Didn't end up watching TV that night. Broken cupboard hinges - dangerous with kids and had to juggle food and drinks in order to utilize the mini fridge

"Beautiful Hotel / Beautiful People"
Paradise22869754091, 25 Février 2019

In the past couple of months due to business have not been home and staying in Hotels. Jasper, Edmonton and Especially Calgary, the stays were made to make me feel at home, in a clean, happy environment. Staff was super, food was good, and the bed was comfortable! Oh and the bathtub is sooo nice!

"Clean, friendly staff, great for families"
Tourist27462126898, 24 Février 2019

This is our go to hotel when in Calgary. Easy to get to and access all areas of the city, has long-term parking if you are flying out for a week vacation somewhere, and the kids love the waterpark. Rooms are always clean and staff helpful if you have a request. The Sky Harbour restaurant has a great menu with decent prices, can't complain. Bed was super comfy, although pillow was a bit worn down and lumpy, hotel staff was quick to replace it on request. We'll be back again!

"Great hotel"
Seaside63841465386, 22 Février 2019

I've stayed here many times. It has been an excellent experience every one of those time. Also, great prices relative to other hotels which pale in comparison. If you have kids, they have a great pool with two different water slides which are awesome.

"Great stay"
Eemc88, 21 Février 2019

Clean comfortable updated rooms, fantastic customer service. Convenient shuttle to the airport. My son really loved the pools. A great place to stay when you have a child with you or just want somewhere comfortable to sleep.

"Kids love it"
Odyssey23328125537, 21 Février 2019

My kids love this hotel the pool and water slides keep them busy while i relax in the hot tub. The pool down in the fitness centre is always quiet if we need to get away from it all. Every time we go to Calgary they ask for this hotel. Thanks again for another great stay.

"Kids had a blast but hard to sleep at night"
Paradise43966600241, 21 Février 2019

Overall was an ok experience. Waterpark was the highlight. Guest rooms not as shown in photos. Hallway noise was really bad. Tv didn't have regular channels and had to pay per view if you wanted to watch anything.

"Saturday night with Grandma!!!"
jarodon3, 04 Février 2019

What an excellent hotel we picked for our family night! From a great rate , check in and underground parking we were already excited to come for the swim park and sleepover. The front desk staff were excellent! Once we arrived at our rooms we were so pleased to see a beautiful double queen spacious room! Great for kids!!! We went down to the waterpark and what fun we all had. We tried the pool and hot tub near the exercise room and that pool was spectacular!!! My daughter , myself and of course 5 grandkids had the best time. With minus 27 weather what a treat to head to the car in the morning with our t-shirts on! Highly recommend for families wanting a mini-vacation! Thanks to the Port O Call Staff who made our stay so pleasant! We will be returning for sure!

"Decent hotel"
Jet46770901319, 04 Février 2019

Stayed here for a cheer competition, kids had fun playing in the pool, rooms were clean and beds were comfy. A little noisy at times when we were trying to go to sleep but nothing to bad. Need better coffee options and earlier breakfast times as we had to leave before breakfast was avaliable.

"Not helpful...at all"
Maps685425, 03 Février 2019

This was the 2nd time staying at this hotel and getting our vehicle broken into. The front desk offered no help with where to go to get it repaired. We had to stay an additional night and was offered a discount rate ($10) less than full price...which was more expensive than the price on expedia.The tap in the bathroom sprayed you when it was turned on...and the heater made a terrile growling noise when it was running.

"Loved it!"
Maps61077445237, 21 Janvier 2019

Greta hotel! Friendly staff! One waterslide wasn't working, but otherwise great time! Love the underground parking! The room service was quick and the food was great! We will definitely stay there again!

"Parking issues"
bud322018, 13 Janvier 2019

When I booked the stay I was sold a package that included free breakfast and indoor heated parking. At check in was told the parking was outdoor only and the breakfast didn't start until after we had to leave for the airport. So much for the package that cost us way more. Very disappointed the staff did not try to help at all. Was just told to pay WAY more.

"One person explores Calgary."
Gnomeno2, 13 Janvier 2019

Older man on trip to satisfy life long intentions. No family, no responsibility. This accommodation provided very good security and base of operations to explore a city never been to before. Location so far from downtown was a challenge for a man who doesn't drive. Learned effectively about public transit in Calgary. Maybe provision of simple instructions on bus routes and ctrain routes would more effectively help people who do not drive.

"Another great trip"
Daniela P, 10 Janvier 2019

We stay here for work all the time. The hotel staff is always very friendly, and Moe is amazing. The shuttle service is very professional, and the rooms very clean. Ended up going down the water slides about 12 times :)

"Great for families with children (>13)"
Go27338971730, 02 Janvier 2019

The breakfast and pool were the best! I doubt you would find a better pool (waterpark) or breakfast spread in anywhere in Calgary. If you prepay for your breakfast at check in, it is only $30 per family of 4.The waterpark is amazing for small babies right up to older children! And they have a smaller separate pool for people looking for a quieter, normal pool environment. Only downside during our stay was no guest use laundry facilities that we desperately needed.

"Comfortable and clean near airport"
Carla H, 02 Janvier 2019

Hotel is located in an area close to the airport. It was easy to get to. Check-in was quick and friendly. All info about the amenities was shared upon check-in (ie., dining options, pools, parking). Underground parking very appreciated on cold winter day. Breakfast affordable with good options for a buffet. Kids especially enjoyed the water park. It was nice to have the option of the downstairs pool and hot tub when the water park was too crowded. The rooms were very comfortable and spacious. The beds and pillows comfortable and the shower was great. Nice to have additional sink outside of the main bath area. Noise from airport was not a problem. We had noisy neighbours across the hall and when reported to the front desk was dealt with immediately.

"Another New Years"
Blueroses2, 02 Janvier 2019

I always booked this hotel at New Year's because it's convenient to the party that we go to. The hotel is convenient to the airport and it's convenient to a lot of things. It's a nice hotel the staff is very nice and very welcoming and very exceptional. But I do think that their rooms need a facelift. Especially the heating systems in their rooms they're still using the old fashion kind of heaters that you have to go and turn the knob and then if it gets too hot you got to turn the knob on and off. I suggested they go to a thermostat system like most of the other upgraded Best Western Hotels. I stay at Best Western all the time when I travel I know them all very well. And as I said I've been at this hotel every year for at least the last 4 years. The one thing this hotel has going for it is that there is a huge swimming pool with a water slide and of course it's perfect for families. But sometimes that could be a little bit annoying as well depending on what you're looking for but it is what it is. The hotel as I said is a four out of five star in my opinion and I keep coming back for my New Year's party location. But it could use a little tidying up other than that it's a good place

"Super friendly and helpful staff"
Russel R, 28 Décembre 2018

Once again stayed at the BW Port O Call in Calgary. They helped us check-in early and the express check-out is awesome. Clean, clean rooms and those beds are soooo comfortable. The chef surprised us with a free dessert (which just happened to be my favourite) creme brûlée even though we were not celebrating anything. I have stayed in hotels across North America and Australia and none met the standard set by Port O Call in Calgary, Alberta Canada.

"Excellent"
Odyssey20587482400, 28 Décembre 2018

Love this hotel it's the only place I will ever stay also the water park is great and the hotel has multiple pools and hot tubs and fitness center underground parking the restaurants and lounge and pub are also great

"Family hotel, watersides, great breakfast, close to the airport"
Excursion53204152388, 27 Décembre 2018

Great family hotel, water slides, kiddie pool and hot tub. Best breakfast selection, tons of choices. In room movies were ridiculously overprices, $20.00 per movie. Close to the airport, Timmy's around the corner.

"Christmas with the Dutkas"
eatoutwaytoomuch09, 26 Décembre 2018

So we started an annual tradition of staying in a hotel on Christmas. This is our second time here and it was just as good as the first time. I will rate things. Service A Bed A Shower A Pool B just cause it was really cold Pillows B The only thing I don't like is they don't offer breakfast here. If you have kids this is a must stay.

"Business trip stay"
Maps13920095774, 21 Décembre 2018

Nice and quit were my room was. Nice pool for kids. Friendly staff. Awesome shuttle drivers. But if you dont have a car you cant get to stores for food. Nothing walking distance. Its in a industrial part of town. Again pool very nice.

"The best place for family's #1 for Staff"
Wes M, 20 Décembre 2018

Best place to take your kids if visiting the Calgary area hands down! Okay my family and I have been going here now for years now and the hotel has made some very good upgrades to fit and finish and the internet is one of the best I know of for a hotel and did I mention the awesome water park, great steam rooms, workout room, second pool down stairs, 3rd hottub down stairs, racketball courts and on and on all for a real decent price But the real story here is the staff! First of all thank you personally to Robin and Mo for alway treating us like we are rock stars or something my kids think you guys are great and that you have a magical hot chocolate machine behind the desk. To the rest of the staff you all have great professionalism and my respect. That is front end, the restaurant staff and house keeping. The staff in the restraunt even remember what I like on my sandwich and what I like to drink 8 month later wow. All I can say is we keep coming back for one reason it's you guys . Ps the whole water park is wheelchair accessible huge plus for me. Thank you

"5th Annual Christmas visit"
Harald L, 14 Décembre 2018

We stay here for the convenience of locations and also because of the waterslides for our grandchildren. It can get noisy with a lot of children around but the rooms themselves are quiet. Buffet dinner in the dining room needs updating but menu items are good. Dining staff are great.

"Pleasant Surprise"
Daryl J, 12 Décembre 2018

Friendly efficient staff, very courteous. Clean comfortable room, excellent service and food in the lounge/bar. Great value all round. Easy to find, and location was close to my meeting place the next day.

"Comfy room in a quiet hotel"
Robert D, 11 Décembre 2018

Stayed here for one night with my daughter. The hotel accommodated our requests for a quiet space away from ice machines and elevators so we had a great sleep and were well rested for our trip home. Location was close to the airport as well.

"Another great stay"
jonathan k, 06 Décembre 2018

Occasionally a visitor will encounter a minor glitch/problem while away from home and, depending on how the matter is handled, the person will be happy or less than happy. On this trip we encountered a minor glitch which was immediately resolved so we were very pleased. Our night sleep was quiet and the room seemed extra dark. I'm not sure if they replaced the black-out drapes of not since I failed to look but was exceedingly pleased with the lack of leaking light. We did decide to try the buffet breakfast in the restaurant and it was okay. For those who love juice, there were several types to choose from. For those who like fruit, there again were many varieties of fresh and canned to choose from. For those who like breads, incredibly there were no English Muffins (a standard at most continental breakfasts) nor did I see bagels. There was scrambled eggs, hash browns, bacon, sausage, waffles, sour cream, and salsa. I asked about cheese and was told "not for breakfast" despite their having "Mexican style eggs" with cheese the last visit. They had lots of cereals too for those who eat them. All in all, for the Standard American Diet (SAD), there was lots to choose from. For someone who stays away from fruit and wants zero carbs and/or sugar, there was very little to choose from (eggs and sour cream). Still have not figured out why they don't include coffee/tea with their breakfast since it too is free at EVERY other Best Western. I guess the restaurant manager figures you should drink it for free in your room and then ride the elevator and pay for it. Whatever, our overall impression of the breakfast was "okay" and our overall stay was great. On cold winter days/nights we also really appreciate the indoor heated parking. We also figured out that there is a Cineplex theater about a five minute drive away so we enjoyed seeing a movie this stay. We especially want to give HUGE KUDOS to Sonia who greeted us in the morning and assisted with our checkout. It is rare to find someone with as much enthusiasm as that displayed by Sonia.

"Training in Calgary"
cassandracop, 05 Décembre 2018

Loved this hotel. Awesome for families as they have some pretty cool waterslides. Fabulous breakfast packages as well. Rooms were amazing. Heading back for work again next week and looking forward to it.

"Guest Services"
jenn_keirstead, 03 Décembre 2018

My 2 year son and I had a fantastic experience at this hotel. Incredibly comfortable beds, super-fast water slides, and over-the-top, excellent front desk assistance. Angela, in particular, was amazing to us. Last minute, we needed to check-out early...she bent over backwards to help us use our pre-paid night for another date. A very special, heartfelt thanks to her! Sincerely, Jenn

"Clean, quiet and close to airport"
caroldA9912PQ, 30 Novembre 2018

Great , helpful and friendly staff from check-in to check out. The rooms are very clean and cozy. I had dinner at Jetz bar and it was delicious with efficient and friendly staff. I love this hotel for its proximity to the airport but a bonus to me is its comfort and homey atmosphere.

"Amazing people "
Daniela P, 29 Novembre 2018

I was scheduled for a week long stay at the hotel for work. The one thing I noticed right away is that it was very clean, otherwise a medium hotel. A couple of nights into my stay there was an incident that required me to switch rooms. It was not preventable by the hotel, but the level of care with which they dedicated themselves to make the rest of my stay here was amazing. The evening manager, Mo, is a kind, sweet man who not only sent food and drink my way, but is so involved in the everyday of the hotel (shuttle driving is his thing). The staff in both the dining room and lounge are lovely. This hotel has zero ideas of grandeur, but the genuineness of the staff is the real reason to stay here. I highly recommend it.

"Excellent stay"
Cruiser25708384126, 19 Novembre 2018

Our family enjoyed a wonderful stay, the staff was courteous and the water park was great for the kids. The room was clean and the beds were warm and cozy, the kids also loved that we could watch planes land at the airport from our room window

"Comfy beds!"
Murray H, 17 Novembre 2018

Great check in, really comfortable beds, sheets clean and waters hot! What more do you want in a room!, They have a lounge on the end that serve up one of the better clubhouse sandwiches to be had. You won't be disappointed!

"Poor choice generally"
MJSiriano, 17 Novembre 2018

Terrible housekeeping. Room wasn't particularly clean at check-in, but they were fairly quick to provide, towels, cups, glasses and coffee when requested. Unfortunately on the second day room wasn't made up until after 4:00pm. Was staying in a large family room with children, 4 people in all. Only 2 fresh bath towels provided, nothing else. We were left with dirty cups and glasses, trash not emptied, nothing wiped down at all, no vacuuming. We had to bring up towels from the pool area to shower, and cups and glasses from the restaurant. Service in restaurant was non existent, but it was buffet style. Choices were extremely limited, items were not replaced less than an hour into service, no beverage service provided. Disappointing experience in general. Although the kids had a great time in the "water park" they all experienced fairly severe skin irritation due to excess chlorine in the water. I'll be making a different choice next visit to Calgary.

"Great for kids!!"
VacationingCanadians, 12 Novembre 2018

Hotel is clean, beds are comfortable, staff is friendly and helpful. Little kids pool is perfect for little guys. The water slides are great, and the hot tubs are nice too! Would highly recommend for a fun family overnight treat! This was our 2nd time there, we will be back again!

"Amazing Hotel"
LeeMcH, 08 Novembre 2018

We loved this hotel! We reserved 2 rooms for my daughters 13th birthday party and the rooms were awesome! The staff was super friendly and helpful, made sure our rooms were side by side and the kids loved the water park! I will definitely be staying here with my kids again and recommend to anyone coming through the city, with or without kids!

"Amazing everything"
DeanLind, 08 Novembre 2018

Not sure where to start. I'm still at the hotel writing the review. It all started this morning when I heard dripping water in the bathroom. LOTS of dripping water. I went to investigate to learn that it was raining from the ceiling. Odd because I'm on the top floor and it is a cold November morning (not rain). I called to the front desk and was politely informed that maintenance would be up right away. Maintenance showed up with a polite introduction, apology and a handshake. As it turned out a hot water pipe had burst. He called for assistance and what I assumed to be the maintenance supervisor showed up. Again another polite introduction, another apology and another handshake. He escorted me down to the front desk. Sonya, (Spelling?) was very apologetic and said she would take care of things. They no longer had a suite like mine available but would accommodate me with another jacuzzi suite to stay in, an immediate room to shower in and because no longer had a meeting room in my hotel room, she arranged a fully equipped banquet room for my meetings for the whole day. Oh and Sonya called back to my room to apologise again and offered a substantial discount for my troubles...Amazing. The rooms are great, clean and well maintained. Things like pipes bursting can happen. How they handle it makes all the difference. This has by far been the best Best Western experience to date...and I'm old. Highly recommended. I certainly will be back as I travel to Calgary frequently

"The best hotel I've stayed at"
Camper39838090036, 04 Novembre 2018

Fabulous water park, great hotel service, wheelchair friendly. We have stayed here several times and it has been the best hotel I've ever stayed at. It is very clean and the staff are amazing. Highly recommended

"Great Value"
X5643TDpatd, 29 Octobre 2018

Great Location, close to family. Fabulous food in both the restaurant and Lounge. Kids loved the pool. Rooms are starting to show some wear and tear, but overall a great stay. All the staff we encountered were friendly and helpful.

"Storming Outside Cozy Inside"
Barbara R, 25 Octobre 2018

As we live 1-1/2 hours outside of Calgary, and there were storm warnings, and our flight was leaving early AM, we called and booked a room for the night before our flight. We also wanted to leave our car for 4 days. Henri did the booking and was very personable on the phone and when we checked in, he upgraded the room as my Birthday was soon due We will stay here again if need be, when we travel.

"Nice hotel"
leafsin67, 23 Octobre 2018

Stayed here on our way to Vancouver, room was very clean and staff was very nice. Got to wake up in the morning and see a bit of the mountains, nice way to start the day. Had a nice dinner and breakfast.

"Exceptional service and great value"
nomadis_jpl, 20 Octobre 2018

We often travel to Calgary on business and have always been staying at this property for over 3 years. We find it's the best value you can get, but most importantly the staff are all wonderful. Rooms are always super clean, comfortable beds. Breakfast and lounge food are reallly good.

"Quiet and fun"
LRyeg, 14 Octobre 2018

2 nights on 6th floor. We asked for a quiet room and the 6th floor at the end was perfect! The room was clean and in good condition. Waterslides were fun, but very busy. Front desk staff were friendly and efficient. We brought our own food/drinks using the minifridge and microwave in room. We also brought our own small fan, but the clock radio had a nature sounds function if needed. Close to University and airport.

"Staff go above and beyond!"
Josette M, 09 Octobre 2018

I stayed at the Port O Call for 3 days during the worst snow storm Calgary's had in 104 years and the staff went above & beyond, phoning into the night to ensure I got a cab for work in the morning. (It was impossible to get a cab during that storm.) The room was great, as always, the food was great and staff are very helpful. We've been going to the Port O Call for at least 10 years and it's always a wonderful experience!

"A good first night on a 10-day trip"
hr60, 08 Octobre 2018

We were on a group expedition, and the hotel was chosen by the organizer. It was a good choice—our room was comfortable, and dinner and buffet breakfast at the hotel were quite satisfactory. We didn't have a chance to use the pool or the exercise room, but both appeared to be well appointed.

"Great Family Hotel"
CosmicDare, 07 Octobre 2018

We stayed here on Thanksgiving weekend and were very pleased. Pleasant and quick checkin. We had room 347 with 2 queen beds. The room was spacious and clean and we even found a microwave and fridge tucked in the cabinet. The kids really enjoyed the waterpark and it was great that it was open late until 10pm. The free underground parking was convenient. There are a couple restaurants on site, although we didnt eat there this time it was nice to have the option. We will definitely stay here again.

"Great Hotel"
Danielle H, 03 Octobre 2018

I stayed here one night with two children ages 10 & 12. The hotel is very clean. The room was lovely- comfy beds and I like the extra sink in the room. We loved the pool and water slides. Special mention to Enrie for the smooth and efficient check in. Thanks for answering my questions.

"Good experience before a long journey back home"
Jappe, 03 Octobre 2018

We stayed here one night, in order to get a good start on our journey back home to Denmark. Really nice and extremely children-friendly hotel. Good restaurant, although the breakfast was highly disappointing. Good beds, easy access and close to many exciting shopping facilities in Calgary. Cheap and really good value for money.

"Great way to start a trip or a business stop"
kellybk2015, 02 Octobre 2018

This Hotel goes above and beyond. The hotel is close to the airport has great shuttle service always on time. The check in staff is very friendly . The restaurant has a great buffett. The rooms are nice and quite and the beds are very comfortable. I stay here about 15 times per year and always get a good nights rest

"Brilliant"
Gene S, 02 Octobre 2018

I could go on and on about this hotel but it was so lovely, clean and my room was immaculate. The food was lovely and Although i never used it the indoor pool looked great. The only downside was I was only staying for one night. Credit to all the staff from cleaners to reception, brilliant.

"Not a hotel to remember"
Yoav_Lurie, 02 Octobre 2018

This is actually a complement. The hotel is all an Airport hotel needs to be. Efficient, comfortable, good breakfast (even very good), clean. And wiped from the memory the moment you get out the door. I like hotels that don't become the center of things, hotels that are forgotten because they had no major malfunctions, and no high thrills

"End of August stay :)"
mtsenekos, 25 Septembre 2018

We stayed at the Best Western Port O'Call at the end of August and everything was amazing as usual. This is the only hotel that we stay in while we are in Calgary. All of the staff in the hotel are customer orientated, they are kind and look in to requests always. The kids enjoy the waterpark so much! I also love that there is a toddler area for kids not able to go on the big slides yet. There is also an additional pool on the lower level too! This hotel has everythign you would need and is a great location too! On this recent stay the staff went above and beyond as I forgot my apple watch at the hotel (my 2 year old was playing with it). Sonia and Primm were so helpful in this situation! After getting the hotel staff to look for the watch they found it after a couple of days! I was so so so happy, I couldn't believe they found it!! Thank you so much to all the Port O'Call staff, we love coming to your hotel!! Keep up the great work!! Sonia - hope to see you soon, the kids love you too!! You guys are the best!! Thank you so taking such good care of us when we stay at your hotel!!!

"A fantastic stay"
mapl3, 25 Septembre 2018

Booked here for one night and what an enjoyable experience! The rooms were fantastic, the entire hotel had a feeling of cleanliness and the front desk staff at both check in and check out were exceptionally friendly, helpful and just a breath of fresh air to be honest! Kids spent a few hours in the pool, the entire set up is fantastic for participants or spectators. It was just nicely busy, without being over crowded. Quite well set out. We had to print out boarding passes and they conveniently have computers located in the lobby. Had dinner in the restaurant, super friendly staff, reasonable prices and good food. All in all, what an enjoyable lovely stay, we had even considered checking to see about availability for another night. The next time we are in Calgary, we will be back.

"Fun family oriented hotel"
travelbug182018, 24 Septembre 2018

Best Western Port O'Call is always a great place for the family to go! The kids love the waterpark and we love joining them but also relaxing in the hot tub! Clean, updated and friendly staff. Will definitely return!

"Excellent customer service"
Kaori A, 16 Septembre 2018

We stayed here at the beginning of our trip to Europe and at the end of it. We parked our car for 3 weeks there and came back to find that one of the tires of our car was flat. Two staff memebers there came immediately to put the air in so we could take it to a tire shop. Also our flight was delayed in Toronto and we had to change our booking at this hotel to the day after. Although it was less than 24 hours notice, and it was dealt via Email the change was made right away without any penalties. Robin at the front desk is very professional as well as other staff memebers. I would go back again.

"Best hotel!"
biancaandpatrick, 16 Septembre 2018

Excellent hotel, friendly staff, very clean and nice decor. Our kids love the pool and we love how nice all the staff is! We try to stay here everytime we are in Calgary although hard to get in as it's a very popular hotel.

"Great family fun"
Bet F, 15 Septembre 2018

We enjoyed a big family reunion and used this hotel as our base. They were very accommodating to our big group, booking us all in the same area and helping with any concerns. The staff were very friendly. The breakfast buffet was very nice with a wonderful variety of choices and the staff really took care of our big group. The water park was lots of fun. Rooms were clean and beds comfortable. Great choice for a hotel.

"Courtesy call to cancel dismissed by Angela"
jandy446, 15 Septembre 2018

Bad customer service experience. Having travelled from England we were expecting to be forced to have a layover and had booked this hotel. However we were lucky that the airline had last minute seats available and we were able to fly home and therefore did not need reservation which we prepaid for on Expedia. I made a courtesy call to hotel to let them know we won't require the room and didn't expect any type of refund as we were simply happy to get home without overnight. Long story short; Angela couldn't care less...told me to call and cancel via Expedia. I reiterated I'm making a courtesy call and don't expect refund, but simply wanted to let them know. She then said thanks for calling without asking my name or details of the intended cancellation. Very bad customer service. Won't be using this hotel for personal or my business travel in future. Angela, you could have been a little more professional and understanding and not so rude.

"Okay....."
tina702018, 07 Septembre 2018

This hotel was okay. The restaurant was terrible during our stay. Probably wouldn't stay there again due to this. Staff were very nice and pleasant. Rooms are clean. The pool is great but very cold where the waterslides were.

"Great place to stay!"
leannel255, 05 Septembre 2018

The front desk staff was amazing ensuring us a fast and efficient check in and out experience! Room was very clean and bed was super comfortable! Can't wait to stay again! Only downfall was only 1 elevator was working but it was fixed before we left!

"Great Stay"
CoreyQ5, 04 Septembre 2018

This hotel has a great pool, hot tub, and water slide area. There is also another quiet pool away from the slides. The rooms are great and the breakfast buffet in the restaurant is awesome! There are fast places close by and it is close to the airport. Great stay!!

"Yearly Trip"
Pmbell0705, 03 Septembre 2018

Stayed here for 2 nights for our yearly Calgary trip. Rooms were very clean how ever I found popcorn just under the bed that you could see plain as day as the skirts don't touch the floor. Pool area was great other than the size of the hot tub and how cold the air in the pool area is. The staff was very friendly and helpful. We ate at the restaurant in the hotel for breakfast and supper and both times it was alright but nothing spectacular. Over all I thought it was alright for the price you pay. I plan on staying again next year and would recommend it to anyone who wants a good kid friendly hotel!

"Decent place"
solameandcoldinsask, 30 Août 2018

The breakfast is ok, the water slides and pool are nice. The hot tub is a pathetic size, a 5 man hot tub for a huge hotel like this?! Not near enough seating in the pool area either. Seems like the forgot to size the pool area for the hotel size. Overall it was a good stay, but definitely overpriced for what you get.

"Nothing to get excited about"
Natalie C, 29 Août 2018

I was pretty disappointed with this hotel. It was quite drab. Nothing to get excited about. It didn't exactly sparkle. Staff weren't overly friendly in the hotel, although the restaurant staff were amazing. The pool and hot tub (luke warm) was so cloudy that I only went in it once as I was so grossed out and it was painful to watch the kids swim in such dirty water (which thankfully they didn't notice). The kids loved the waterslides and bubbles which was why we selected this hotel. All in all I would not go here again, although the complimentary full buffet breakfast in the restaurant was AMAZING and made up for everything else!! What a good spread they offer. For light sleepers, beware that you can hear planes flying overheard. I had trouble sleeping as a result.

"Dirty and Outdated"
TillyW22, 29 Août 2018

The good: Our check In Clerk was so warm and welcoming, she was very knowledgeable and kind. The beds were super comfy and the waterslides were fun! The not so good: We arrived to our room, set our suitcases down and noticed a sticky food/ mess on the bedside table. The same gross sticky mess was on the workdesk by the coffee maker, it wasnt a small mark, it was about a 4" square mess. Clearly a housekeeping supervisor never checked the room prior to guests arriving or they would have noticed it straight away. Then the bedside table was around 1.5ft away from the wall (between the two beds). I thought it was very bizarre to have it so far from the wall, so gently lifted it and pushed it back. I immediately regretted doing that, there were snacks, toddler puffs, potato chips and more food debris under it! The house keeper pulled the table over the mess instead of vacuuming it up! There were urine stains along the caulking that joins the toilet to the tile floors. Our room overlooked the indoor swimming pool and it was noisy during opening hours, so as long as you go to bed late and wake up early, you wont be disturbed from the waterpark noise. The air conditioner sucked the pool air into the hotel room, so it stunk heavily of chlorine. I have my pool operators certificate and the smell of chloramines (chlorine that has been used up/binded with material) was awful, water was incredibly cloudy and burned our eyes. The buffet breakfast was cold and over $30 for 4 people.

"Fantastic vacation!"
pjohnsa180, 29 Août 2018

Spent a week at hotel...it was amazing. My grandsons loved the Water Park . Everything was above expectations ....room, service and amenities . We pretty much ate at hotel. The restaurant and lounge were great....good food...good prices...good service. We were all tired from excursions and swimming so was nice to be able to just go down the hall for meals.

"Excellent hotel and training venue"
Head O, 28 Août 2018

I have been coming here for years. And, each time my adventure and experience here excel from the previous. The service here is super. The facilities here are top shelf. And, the overall experience is quite memorable.

"Perfect for first family trip"
Robin M, 23 Août 2018

Stayed here on my families first leg of our road trip with our 3 year old boy. It's our first every road trip with him and didn't know how he would do. But when you first walk in to the hotel you see big picture window showcasing the kids water park area which was cause for excitement for my son. So no fears. Later on we went into the pool area and had a blast. There are slides for young tots and adults. Just before bed we noticed we could find a toy he likes to sleep with. I went to the front desk to see if they found a toy in the lobby and they had and all was good in the world again. The service was friendly, room was clean and it was overall a really fun time.

"Birthday get a way"
johnnW441YW, 23 Août 2018

Looking for a hotel with water slides, and it did not disappoint after the changed us to a better room. The grandsons enjoyed it and spent every spare moment in it. The hotel was really accommodating at getting our birthday boy who turned 14 Xbox hooked up to the tv. The room was very comfortable and the beds awesome. It woul have been great to have a complimentary breakfast, bu all in all Would stay there again.

"Skyharbour Grill"
Krista P, 20 Août 2018

We had a bridal shower in the Skyharbour Grill for brunch and mimosas. Their service was amazing. Our server Virginia was so friendly and we received amazing service from her and her team. We will definitely be back!

"house keeping"
hrubyhruby, 17 Août 2018

I booked this stay for myself, 3 grand children and daughter. I requested an adjoining room which we received. The fridge in the room had a partially eaten Sensations chocolate cheese cake in it. It was not ours. Not sure how long it was there. I took the cake to the front desk and explained where I found it. Front desk said they would pass the info along to house keeping. My sink area just outside the bathroom looked like someone had opened a shaken carbonated beverage as the were dried brown droplets on the wall paper. I let the front desk know but it was still there when we checked out. In the adjoining room the grandkids found a gummy bear on the floor near the air conditioner. We did not bring any gummy bears with us so who knows how long it was there.The grandkids did have a wonderful time at the waterpark in the hotel but my daughter did snag a nasty hair ball with her hand while in the water.The staff at the front desk were very helpful and professional. Would I stay there again? Perhaps.

"Only hotel we stay at when in Calgary"
Ryan S, 14 Août 2018

Just overall great location people are great. Breakfast buffet is delicious. The waterpark is great for kids. The staff are pretty friendly and they are helpful. Overall you need to check it out. Worth the stay and its great for familys.

"Great Stay"
CMA1957, 14 Août 2018

Stayed at the BW Port O Call on August 11th and 12th with my son and 2 granddaughters. We had 2 rooms with 2 queen beds. The rooms were great with lots of space. Each room had a small fridge and microwave. The girls loved the pools and water slides. Housekeeping mistakenly took a bag of dirty clothes from one of the rooms. On our way home the hotel called to advise they located the missing clothes and said they would mail them back. Now that's good customer service. Thanks BW Port O Call!

"Our preferred location when in Calgary"
Kermit403, 13 Août 2018

We try to stay here when visiting Calgary. Unfortunately for us, this is a very popular destination and it seems to be booked to the max whenever we stay. The water park is great for kids and adults alike. The SkyHarbour restaurant serves up a good buffet style breakfast and there is a discount if you prepay at the desk for those bargain hunters out there. The Jetz lounge offeres typical pub food which is really average and nothing remarkable. I was a bit put off b the staff who were having a good (and loud) visit with an off duty member of the team while the telephone rang several times. I am glad it was not me on the other end! The hotel offers discount packages for most of the popular attractions in the city such as Heritage Park, Calaway Park the Zoo etc. We like it overall and will continue to make this our first choice in Calgary.

"Wonderful experience"
weaverrobin, 13 Août 2018

Stayed here for an inner- city vacation as my mother in-law was sick in the hospital and we weren't able to leave the city. The staff was amazing and the room was lovely. We stayed for 2 nights and my 5yr old daughter spent approximately 10 hours in the water park and loved it! Excellant choice for families!

"Great Family Getaway!"
Erika P, 06 Août 2018

The rooms here are spacious. The water park is so much fun for all ages! My 12 month old and 3 year old enjoyed the shallower pool and the bigger kids could slide and swim for hours. The staff we very accommodating and friendly. Would definitely stay there again.

"Great Value"
WestCoastScotty, 05 Août 2018

Stayed here for 3 nights before heading to Banff. Staff were very friendly and best breakfast we had in Canada, great range of fresh hot and cold food and staff super helpful. Swimming Pools and Gym good for this size of Hotel and rooms decent size but a wee bit dated re decor. Bar snack and service was good and overall we had a great time here and the staff couldn't be more helpful.

"well above expected"
SamLowery, 28 Juillet 2018

Ordered just one night for me and my family, for staying after flight, before proceeding on. Got more then expected. Very nice and spacious room. Kind staff that gave excellent service. The breakfast deal was very good (30 CAD for the whole family), for a meal y which was very generous, even though no vegetables at all in a very middle American way. There is a small but nice water park located indoors that the kids enjoyed.

"excellent hotel"
Neil K, 24 Juillet 2018

This Best Western hotel is very well managed and looked after. The water park is an excellent place for kids to burn off energy and it is always clean. Hotel rooms are neat and well maintained. I would recommend this hotel to anyone wanting a clean and comfortable place to stay in Calgary

"Seamless and good value"
stuckonaswing, 24 Juillet 2018

We were very pleased that the hotel offered discounted rates to the zoo, which we were planning to attend. This decreased the cost of our vacation. The room was clean and the bed was comfortable. I would have preferred a king room, rather than two queens, and was disappointed that the rate was more for the king room.

"Good Family Hotel"
CassCurr, 24 Juillet 2018

The water park was hit with the kids. Good Location . Tim Hortons across the street , 9 mins to the zoo & Spark . A lot of shopping near by. Our room was average . Parking was a limited. You get discounted passes to local attractions with stay. An included breakfast would be nice with the cost of the rooms.

"Great Location"
jamescX2103SX, 23 Juillet 2018

The Port O' Coll is located close to the airport and provides everything for the business traveller and families alike. Great Gym, Pools, Meeting Rooms and in house restaurant and lounge. Everything you need. Fantastic staff and always consistent experience. Something for everyone.

"Loved it, a great experience!"
Lioness777017, 23 Juillet 2018

Excellent, large spacious room, comfortable bed, had everything we needed. Had a family wedding reception here, and it was lovely, the food was top notch and we had a wonderful time. We found it a little expensive, but other than that, it was really delicious, and the staff were excellent and very accomodating.

"Good stay"
Travl4lifer, 13 Juillet 2018

We have stayed at this hotel quite a few times and always enjoy ourselves. The rooms are spacious with comfortable beds, microwave and a small fridge. The pool is great for families. Front lobby staff are friendly and helpful. We have noticed some rooms appear more updated than others. Elevators are on the slower side (only one of 2 appeared to be working when we were there). Under ground parking is available as well as a large parking lot above ground. We will be back!

"Very nice hotel"
jonathan k, 12 Juillet 2018

Hearing that there was a water slide, we should have better recognized that there would probably be a large number of children who wanted to have fun. I was raised to KNOW that one can have fun and respect others at the same time. Why some parents seem to think it is okay to teach their children that it is acceptable to race back and forth in the hallways is beyond me however, it is one of those things that hotels have very little control over, unless another guest chooses to spend their time to track down the owners of the unruly children. Upon arrival we hoped to get a room with two queen beds however, we were told that with a 99% occupancy, none of those rooms were available so we graciously accepted the king bed they offered. The room was very nice and faced the west where we could watch some of the airplanes land and take off. I was please to note the triple glazed windows which eliminated most of the airport noise (except the very large jets on takeoff). The room was very nicely laid out and included a couch (sofa bed) and a chair as well as a business desk and chair. It was nice to see that they also included an outlet on the desk for a laptop as well as a retractable internet cable (in case you chose not to go wireless). This was the first hotel that provided an in-room coffee maker which allowed the option of one or two cups of coffee. It may not take long between cups when normally brewing but being able to do both at the same time was a nice touch. Another interesting touch was that they had real glassware (mugs and glasses) instead of the normal plastic/paper/Styrofoam ones. The position of the large TV screen was a bit awkward in that it was not centered on either the bed or the couch. I incorrectly presumed that the position they chose meant it would be equipped so that it could pull out and turn accordingly but this was not the case so, regardless of where one decided to watch from, you had to look at the screen from a sideways angle. A little strange but not the end of the world. The king bed felt comfortable but both of us woke up with aches indicating this was not the bed for us. For the most part there was very little noise during the night so we did enjoy that aspect. The bathroom was very well done. First they provided a sink in the "anti-room" so that one could wash their hands without disturbing the person using the facilities which we felt was an excellent touch. Next they reduced the size of the counter and turned the toilet to increase the amount of room and mobility in the bathroom itself. This was HUGE considering that this was one of the suggestions we had made to each of the previous hotels we had stayed in. The bath/shower was one large fixture and it was very nicely done. Someone thought about the fact that a large number of people in the world are tall and they used an adapter to re-position the shower head all the way up to the ceiling. GREAT JOB. Ample towels were available on a wicker stand. One minor drawback was the odor of chlorine that remained in them. I understand the need to clean and disinfect however, chlorine is toxic and remains one of my pet peeves. Another great touch was providing bathrobes in the rooms. I have found this normally reserved for higher-end hotels so it was very enjoyable to lounge around in one. We had become accustomed to Best Western providing a free breakfast in the morning and were slightly disappointed to learn that this location had discontinued this practice. We learned that the Skyharbour Grill offered a buffet breakfast so opted to try it. I will make a separate post about the restaurant but will say here that it was definitely NOT WORTH WHAT THEY CHARGED. We did pop into the pool area just to see what it was like and were immediately overpowered by my least favourite chemical, chlorine. I absolutely understand that when large numbers of children are present in a pool, it is often difficult to control the level of toxins they leave behind however, there MUST be a happy medium somewhere and, in my opinion, it should not be anywhere close to the point where it knocks me on the ground. Regardless, the six people who were using the pool appeared to be enjoying themselves. Check out was efficient and we were asked if we had parked underground or not (something that was not mentioned or offered at check-in). The entire facility was remarkably clean; parking lot, entrance, hallways, and room. There was a rugby pitch immediately to the west and, while we stayed there, several games were being played so that too provided some entertainment.

"Good place to stay"
Voyles, 12 Juillet 2018

CALGARY We stayed at Port O'Call Best Western and it is excellent. The rooms are modern, clean and very comfortable. We eat dinner the first night in the hotel bar and the pizzas are very good. Last night we eat at the hotel dinning room and had prime rib and vegetables for $20 and it too was very good. Unless you want to go out to eat, then the hotel is a good choice. This hotel in near the airport and they have a free shuttle from the airport to the hotel. The Uber to down town cost $20.

"Great stay"
lwest1124, 05 Juillet 2018

We needed a place to stay near the Calgary airport. I am glad we decided to stay here. The rooms were spacious and clean! This hotel had many options as far as swimming-hot tubs-pool and apparently a water park downstairs. We did not get a chance to see the water park but thought that was a great amenity for families! Staff was friendly. At the front desk they gave us coupons for the Calgary tower. Would stay here again!

"Family oriented hotel"
TeenBean15, 03 Juillet 2018

We travelled to Calgary for the Canada Day long weekend. We chose this hotel due to good reviews and excellent waterpark for our 6-year old twin girls. Before we arrived,we called them if we can check in early. The lady I spoke to said it depends if the room is available. Having said that, we showed up at noon and they accommodated us and gave us our key card!! The room is huge with 2 queen beds . Very nice bathroom with complimentary toiletries. We are on the 5th floor and my kids loved looking out the window. There's coffee, tea creamers you name it. Flat screen TV ??. We used the waterpark and the kids loved it!! The big pool is on the cooler side with probably no heater but my kids doesn't care! All they care was to go up and down the huge slides!! We purchased our zoo tickets through front desk. It was a huge discount and we skipped the long line ups at the zoo! I can't say anything about the restaurants as we didn't go there to eat. We explored the city and googled some restaurants close by! The only thing I can say is there's no complimentary breakfast! My co-worker there used to be a breakfast included during the stay but this time there's none. You have to pay $14.95/adults and half price for kids. All in all it was a great stay. Will recommend to my friends and family.

"Overall Good"
Teresa S, 02 Juillet 2018

We having been wanting to stay here for a long time and finally made it happen this weekend. Check in was easy and super friendly! They even had cake for guests for Canada Day which was a kind gesture. There is 15 minute complimentary parking spots to make unloading easier as the parking lot is a bit of a walk and the parkade didn't seem very accessible for luggage carts. We had a regular 2 queen bed quest suite we booked with air miles. We will definitely book a suite next time as it works better for our family but the room was well set up, roomy, had comfortable beds, plenty of towels, a sink in and out of the bathroom and a microwave and mini fridge. A crib was promptly brought up for our baby which we appreciated. The pool was a highlight. We loved the wading area for our littlest and how warm the water was. Our son enjoyed the slides and I liked how much room there was for playing in the slide pool. We had breakfast at the Skyharbor and were pleased. Very good and worth eating there. We were graciously given a late checkout which allowed us to use to the pool for a bit after eating. That was wonderful! The only thing that took away from our stay was that our room was above a set of balcony rooms. Guests were outside until at least midnight and were so loud it seemed like they were in our room. It was Canada Day and I didn't want to be a stick in the mud so we let the noise go. What was really awful was the cigarette smoke that travelled into our room from them smoking on the balcony. I would have called downstairs about that but my baby was finally asleep and I didn't want to risk waking her by calling. When we checked out we weren't asked how our stay was. Overall we would likely stay again. We have stayed at a few Calgary hotels in the area so if the price was right the next time we are down, it will be our list of possibilities.

"Great pool - fun for family"
drsnowdon, 26 Juin 2018

We stayed here because of the swimming pool and were not disappointed. There's a great wading pool and small slide for little kids, and two fun waterslides for the big kids. The rooms are a little bit dated which is reflected in the cheaper price, but the room service pizza was excellent and the kids had fun.

"A great stay! "
KECHUS, 25 Juin 2018

We just had a great stay!! Hotel is very nice, our room very clean and pool area was too! We ordered room service and the staff gave extra attention to make sure our sons allergies were covered. That means so much to us. A big thanks to our server this morning - Virginia! Thanks for the great service and smiles.

"A find!"
TwigsInOmaha, 21 Juin 2018

We needed to find a place close to the Calgary airport, and booked here without knowing much about it. Turned out to be a great move. The place was friendly, the room was really clean and fresh smelling, the bath was great, the on-site restaurant was unexpectedly classy and the morning breakfast buffet was delicious and not expensive. I'd say that's a pretty good deal. I would definitely stay here again.

"great stay"
Northernfly, 18 Juin 2018

We stayed one evening at this hotel , which is near the airport. Easy to access, room was clean and pool was busy but nice. Close to many restaurants We enjoyed receiving the CAA rate and they also have a seniors rate. They have a restaurant as well.

"Very friendly service and very family oriented."
md c, 12 Juin 2018

It was a nice stay with a big room, a water park for the whole family (including little ones). The only drawback is that there is no free breakfast of any kind. Other than that free underground parking and amenities close by. Also, close to the airport.

"Great airport hotel"
jennifer135, 30 Mai 2018

I had been wanting to try this hotel for awhile due to the pool and waterslides (as our son is a big waterslide fan), but had not stayed previously as it is a bit more than we normally spend on a Calgary hotel room. This visit, we needed a place to stay for two nights: one before our departure flight, one after our return flight. I lucked out and found the Port O'Call at an unbeatable price through Priceline, so booked right away. We had two great stays. The pool and waterslides are awesome and the room was nice. The airport shuttle worked well and was on time. This hotel is further from the terminal building than some of the other airport hotels, but the shuttle still only took a few minutes. It might have been nice if the shuttles had been a bit more frequent, but really no complaints, as the shuttle was free of charge. We also paid to park our car at the hotel while we were on vacation. The price was very reasonable. One downside to this property is that breakfast is not included. The breakfast buffet was fairly reasonably priced (not the cheapest hotel breakfast I have had, but certainly not the most expensive either) and offered a good selection of choices. The front desk staff were very professional and kind. Overall, we definitely had a nice stay and would stay again, if we could again find a discount.

"Visiting My Home Town Again"
hlake2018, 21 Mai 2018

I have booked the Port O'Call for the past 6 or 7 years for staying in Calgary mainly because we would put our industry seminar there. But for the last couple of years we have put it on in our new office. I always like the Port O'Call so I still stay there as it is close to our office. The rooms are very spacious with 2 queen beds. The beds are very comfortable so its easy to sleep. All the rooms I have stayed in are very neat and clean. The internet is easy to get onto wirelessly. I have used the in room coffee every time I have stayed. Although I didn't eat there this time in the past I have and the choice of different dishes gives you lots of choices. The Best Western points for staying is a great bonus as I have had free nights and even once had an upgrade to a suite.

"BW Port of Call"
michaelmC25WU, 18 Mai 2018

I THs property is very convenient for any business traveler that needs to all areas of Calgary. Rooms are very comfortable and the staff is extremely friendly and welcoming. The amenities are great especially for the price point for this hotel. Great waterpark inside and if doing business meetings their catering staff is fantastic in both service and quality of food.

"Amazing Hotel"
Kim T, 16 Mai 2018

Clean, friendly service, great breakfast options, short distance to airport. I would recommend staying in this hotel, I usually visit a couple times a month for business. The staff are very accommodating if you have any issues and provide prompt service.

"Exceptional service and hospitality"
69Kell, 16 Mai 2018

Stayed two nights for a conference and was blown away but the seamlessness of the entire conference experience. Based on the number of front-line employees including housekeepers who looked me in the eye and greeted me and the overall level of warmth and professionalism , I would highly recommend this property. To top it off, the quality of food and attentive service from the banqueting/meeting team gives a Ritz Carlton a run for their money.

"Delicious breakfast, fun waterpark for kids!"
Mija S, 07 Mai 2018

We flew from the states into Calgary and had been traveling all day, so the hotel close by to the airport was very convenient. I was traveling with my husband, toddler, and infant. We were on the way to Banff the next day. Our room air was not working for some reason, so it was very stuffy and warm, but this was the only hotel negative. We had an amazing jetted tub in our room that was wonderful! My toddler and I spent about an hour in the kiddie pool area, as well as the bigger pool. There were a ton of younger adolescent kids in the pools, and they were pretty rough and a little obnoxious (to be somewhat expected- it was a Saturday afternoon.) My toddler really enjoyed the kiddie pool water slide. The pool water was warm enough to be comfortable. The breakfast in the morning was DELICIOUS! There was a huge buffet selection, and the customer service was incredible. I was also impressed with how many kids were there and how well behaved they were. I also appreciated how helpful folks were since we had two littles. Overall, it was a great stay! Thank you!

"Not the best "
jlkn08, 05 Mai 2018

Room was clean and comfortable... Fan in the bathroom wasn't working. Low quality, cheap finishing. Significant lack of plug ins. Coffee bar not open on time. Services and amenities were okay. Underground parking and key card security for elevators was a plus. Food at the bar was okay, but not great.

"Great location "
QMartin007, 01 Mai 2018

Close to the airport. Clean comfortable rooms. Water park and kids area. Suited my needs for a quick overnight visit . Free shuttle to the airport . Very convenient. Breakfast and lounge area with a full restaurant as well.

"One night awesome stay"
Tjetjep R, 29 Avril 2018

Clean, big and cozy room, plenty of parking area. Love the hotel since I staying away from crowded downtown but still have enough facilities around. A lot of restaurants, hang out places and coffee shops.

"Excellant Spot"
GlenBeaumont_Alberta, 27 Avril 2018

Hotel is a very good location for both business and personal stays. It is also a good location for families with younger kids due to the water slides. This gives the adults in the group to relax and enjoy some free time for themselves.

"Very relaxing evening and enjoyable pool and slides."
thumpersports, 19 Avril 2018

Took my kids to this hotel during the week so they could hopefully enjoy it being a bit quieter. Success! Very few people in the evening and the next morning we were the only ones in the pool at some points. STRONGLY suggest getting the pool side room. It was slightly more expensive but came with its own private balcony/patio with table and chairs. That was great!!

"Great! Absolutely everything!"
billcunningham1, 18 Avril 2018

Great hotel! I really couldn't be happier and everything was excellent. In business, you want to exceed expectations and Port O' Call did that in every way. From the shuttle and driver Juma from the airport to the staff, and Mo the evening Manager. I was there for 2 nights and they allowed me a very late check out as I was attending a conference and then flying out that same night. I had my first-morning breakfast the main restaurant and the buffet is wonderful. I enjoyed 2 meals at the Jetz restaurant and they were both good with specials every night. Only sorry when I was checking out that I missed the Prime Rib Special tonight at the main restaurant. A friend stayed here a month ago and said the steaks in the main restaurant were excellent. Our company has sent people here before and we will again. I didn't have time to enjoy the water park in the hotel but would love to bring my wife and children here to do just that. There are many other facilities here as well such as a salon that I am sure my wife will visit when here. Wow, just a really great hotel and people, in so many ways.

"Port O' Call great airport base."
ilhepher, 14 Avril 2018

Book a room for one night at the beginning or end of your trip, and leave your car on site. Free shuttle to the airport is a great service. We always stay here. Exceptionally clean, warm reception, courteous staff, underground parking if you want it...

"Large clean rooms and great water park for kids"
angefromairdrie, 13 Avril 2018

We stay-cationed here for a night, chose it based on the water park which was really busy over spring break but big enough it didn't matter to much. 2 large water slides, kiddy pool, 2 hot tubs and decent sized pool. The pool deck has lots of seating and lounging which was great. Rooms are fairly standard, recent updates and clean. Our room was nice sized with lots of furniture for comfortable seating.

"WI-FI issues and Modernize the Fitness Center"
jluke7, 12 Avril 2018

Overall it was a good stay. The water slides where open and staff was helpful, kind and courteous. Our only issue was the wi-fi was not working properly in our room. They took $20 a night off of our stay. The Fitness Center could be updated........ saying that its still a decent one. The Staff are great! We will be back!

"A solid, fun stay!"
matrix_of_J, 06 Avril 2018

In a sentence, this is a great stay for families, especially with younger children, say 10 and under. The waterpark is great, although it is geared towards smaller, younger kids...slides are smaller diameter, small splash pool for infants, etc. Two main waterslides, one all enclosed, the other open. The kiddie pool has a small waterfall and slide, a mushroom shower and even a cave. Wifi, tables and loungers for the parents! Very busy in the waterpark - no surprise, as it's super, but lineups, etc. Kids love it, parents perhaps not so much, lol.... Not trying to complain, as it is SO much better than the vast majority of other hotels with a single water slide, but just so others reading this review get a sense of the place. For adults or folks wanting a quieter water experience, there is a second small pool and hot tub in the hotel, which was without any other guests while were were there and featured a very unique hot tub....a much quieter and relaxing experience. Rooms are comfy, clean and a decent size, nothing fancy, but a good value for what we paid - $123 Cdn. Fairly close to the airport....about a 12-15 minute shuttle ride. There is a good restaurant and a bar on site, and the breakfast buffet is quite nice. It's not a continental breakfast, but is a very nice selection of foods. This was a fun stay for a family at a very reasonable price, and all in all, was a solid choice for a hotel.

"Best in customer service "
Agentmom003, 02 Avril 2018

What an amazing experience we had staying here! We booked one night for my daughters birthday so we could use the water park. It was perfect. Angela at the front desk was superb! Made sure all our requests were met. Thank you Angela you are a star?? Pool was great for the kids, restaurant was delicious and the room was comfy and clean. We will absolutely be back!!

"Excellent for families"
onelife14, 02 Avril 2018

I had heard about this hotel from many other friends with kids so we decided to check it out over Easter weekend. It was an excellent place for a "staycation". My daughter loved the pools and waterslides. There's something for every age and the big pool isn't freezing cold, which was nice. We also ate at the sky harbour restaurant a couple of times which I highly recommend. Rooms were spacious and comfortable. My only complaint is that only half the channels on our TV worked (no kids cartoons). They also have discounted tickets for some of the city attractions. Highly recommend!

"Awesome front desk staff!"
shannon e, 01 Avril 2018

we checked in last minute because of bad weather on the way to banff. The lady at the front desk Angie was really one of the best hospitality staff members i;ve ever met she went above and beyond. fixed our room mistake took care of everything . Its nice to see people who like their job and working with people. Will come back forsure , great place for children !!!

"This is a very fun hotel for a family."
Darcee O, 01 Avril 2018

The experience was great and the front desk people. The water slides are very fun and the hot tub was comforting. The rooms are nice and clean. When ever we go to Calgary the Best Western will be our hotel.

"Stay over before heading home"
Lawson H, 31 Mars 2018

This hotel is the perfect place for families or older couple like us. Love leaving vehicle inside in their parkade while we travel . Staff are very professional and the property is very clean . Food is good and if you are in a hurry they get you in and out but if you just want to relax you never feel rushed

"Great Family Hotel"
Brenda B, 28 Mars 2018

Clean hotel with friendly staff. We enjoyed two nice meals in two different restaurants and both were good value for the food. The waterpark was enjoyed by the children and adults alike. It is nicely laid out. The entire hotel was welled equipped for handicapped access, including an elevator between the pool levels.

"Great staff and location"
STEVEN E, 28 Mars 2018

My wife had a course in Calgary and I booked her into this hotel. She absolutely loved it. She stated that the staff were friendly and made her feel right at home. She would definitely stay there again if traveling alone. She loved the beds and pillows for comfort. Great location in north Calgary, food is great and the staff in the lounge and restaurant are great.

"Love this hotel for young families"
Chelsey O, 27 Mars 2018

The pool is everything to our family. 2 Waterslides, a hot tub and a smaller kiddie pool for our toddler is so perfect for us. The rooms are clean and the staff are very friendly. This is our go-to hotel every time we visit Calgary.

"Hocky playoffs with my grandchildren"
jaynew1956, 26 Mars 2018

Great place to stay. good food great price excellent accommodations and staff very helpful. Pool area clean hot tubs(2) well kept and staff very helpful. Close to airport and have shuttle service at no cost. One of the best places we have stayed at.

"5 night stay"
buckylav2018, 24 Mars 2018

Hotel is very clean and staff are excellent. Hot tubs are good but need updating. Overall a very good experience. Room was very clean and well laid out. Bathroom was clean and updated although shower head could have used some CLR

"Great Hotel with Great Facilities"
42Moore42, 19 Mars 2018

Super friendly staff. No free breakfast but there is a restaurant and lounge on site. There is a fantastic waterpark with 2 slides and kiddy area. The fitness facilities are great. Convenient location.

"I won't have her work for me and I have 1000's emploed"
154919Michaelt29, 17 Mars 2018

For the price the hotel is very outdated and make shift in terms of repairs and maintenance. The blonde management person thinks she owns the place and I definitely wouldn't employ her. The breakfast is ok but who doesn't have Heinz ketchup. I've stayed in thousands of hotels around the world and I definitely won't be coming back anytime soon.

"Long review, but please read"
Dora F, 03 Mars 2018

Hotel is bigger and busier than I expected. However, it was quiet despite how many guests there were and how close it is to the airport. Generous sized room, nothing fancy, but fair value for the price. The reason for staying here was the attraction of the water park. Well, it was beyond busy. There was not even any room to sit ! Long lineups for the slides. Two hot tubs, yes, but both packed like sardines. Not really into sitting that close to friends, let alone complete strangers ! Water park was running pretty close to max capacity. Brutal. Right till closing. Complete chaos. There is a second pool and hot tub adjacent to the fitness room, pool ice cold, hot tub out of order. Next morning, got up early, headed straight for the water park. To beat the crowd, we got there the minute -and I'm not kidding !- it opened. First ones there ! Clean deck, all water features running, plenty of fresh towels. Totally different experience from the night before. Lovely place. Got in a lot of sliding with the kids, left with a big grin on our faces, just as it was getting busy again. Overall it was a good experience. Probably won't go back on a weekend, maybe mid week. Breakfast package is a great deal, 4 can eat for $30. Very good value. Dinner buffet was not worth the money, ordered off the menu. Cleanliness of the hotel was a little less than expected. From a BW Plus I expected more. The room was fine, but the hall, the lobby, the elevator all could have used a little more cleaning. The water park was also in not the best shape at night. I truly hope it was just a super busy weekend and it was tough to keep up.

"Family fun"
motoman8615, 03 Mars 2018

A great place for kids age 0 to 12. My family and I had a great time here! They work hard to put AC in the room we wanted and were very accommodating. The rooms were clean and the cleaning staff did a great job every day

"Too busy"
Sabrina C, 03 Mars 2018

This hotel is older, it is taken care of good, but so busy for the water park area , and rooms were nothing fantastic but were not bad as well the food at the restaurant was delicious ! The buffet was mediocre

"It's ok for the price - waterpark definitely overrated"
bvonm, 27 Février 2018

We booked this hotel for a single night, with the potential to book for a second night if we liked it. The check-in was easy, and the staff cordial. The common areas were in good condition, as were the rooms. They were nothing extraordinary, but for the price we paid (just over $100), it's tough to complain. We were a bit disappointed in the waterpark - mostly because it was pumped up so much by other reviewers. Maybe they haven't had the same experiences we have, but this was an average waterpark that could be improved with a few items. First, the water was stinky - when you got out, you smelled bad. It was after the Family Day long weekend, so perhaps there wasn't the opportunity to fully clean the water after what must have been a busy weekend - but there's no excuse for this in my opinion. We were the only people I saw who took a shower before going into the pools / slides, so that will definitely have an effect on the cleanliness. Second, there was no identifiable lifeguard on duty - and there were kids running around and jumping on places they shouldn't, and nobody seemed to care (including their absentee parents). This would also help in making sure people rinse before entering. Third, the air and water was cold. There was one hot tub that was warmer, the other was lukewarm - and at some points there were almost 10 people in the tiny hot tub, likely because it was so darn cold everywhere else. I can only imagine how clean that hot tub water was - it also stank unfortunately. Fourth, it was packed - there were lineups for everything, the only warm pool in the place was way over capacity for what it should have been. There is another pool and hot tub in the basement, that water was much cleaner and we ended up there - although the hot tub was out of order that day. We booked primarily due to the rave reviews of the waterpark - but this was definitely a disappointment and we chose to stay our second night at another nearby hotel with waterpark that was far superior - albeit more expensive. The rest of our experience at the hotel was fine - the heated underground parking and the cheap nightly price elevates this property from average to very good. The rooms were clean, beds comfortable, common areas clean overall (except the waterpark). The location is very good if you need access to the airport. But if you're going to book this hotel for a quality waterpark experience, you should look elsewhere unless you don't have a lot of experience with waterparks - in which case, you may not know any better.

"Great hotel"
xxhermxx, 26 Février 2018

We often need a place to stay close to the airport. This is an excellent choice because of the parking. The only disadvantage was that the shuttle times didn't work out well for our flight so we took a cab. Not a big deal. The hotel is clean and always seems reliable. No surprises.

"Great place to stay near the airport. Cool waterpark and amenities"
Andy G, 12 Février 2018

We had an early flight, so we stayed here. I wish we could have stayed another night. The waterpark was neat. Loved the parking garage to keep the car out of the snow. It was so nice to be able to catch dinner at the restaurant/bar downstairs. Really nice room. Super-friendly staff. I'll be back the next time I pass through Calgary.

"Never dissapoints"
mtnman2010, 12 Février 2018

This place never disappoints. Many thanks to the woman at the front desk for making sure that we got the room we wanted so we could watch the planes takeoff/land. The pool is fantastic. But a little cool this time Great hotel !!

"Family Fun"
emilyt8092018, 12 Février 2018

We d coded yo book a last min trip to Calgary for some family fun. The receptionist was very friendly and helpful when I called to book and was very understanding and friendly when I called back about possibly having to cancel because of weather. We did make it, and had a great time. The big pool was a little chilly but still fun. Our room was clean comfortable. We will be back for sure!

"Thank you"
8brandied, 05 Février 2018

This is always our first hotel choice in Calgary. Pool, room, restaurant is all awesome. Staff is always smiling and helpful. Late checkout was no problem so we could enjoy the pool just a little longer.

"Good for family and friends."
Zahir P, 01 Février 2018

It was a nice stay. Good for friend and family specially. Friendly services at the desk. All the staff that we came across were helpful and always there ready for help. Room was very clean and yes, they have recently renovated the hotel. So all over it was a nice stay.

"Kids birthday party"
LottieH10, 30 Janvier 2018

Booked two 6 person family rooms, so we could accommodate 12 people for a birthday party and sleepover. Great place to let kids have fun in the water park, order pizza for dinner and buy the prepaid breakfast package.

"Port O Call"
crystalh760, 28 Janvier 2018

Girls night with friends, overall good hotel. Great place to take kids. Pool is amazing but very busy. Close to the airport but didn't hear a single plane... amazing! We would stay here again without question.

"Good place for a team"
kels09, 21 Janvier 2018

We were travelling for a tournament, and this hotel hosted a number of our teams. Check-in was easy, and we were able to get in early. Rooms were large and clean. The waterpark was a huge hit with the kids, and the buffet breakfast was pretty good. There was a large range of options for everyone, including healthy choices. Some of the hot food didn't seem really fresh, but overall above average for a hotel buffet. It does close early on Sundays though. Outdoor parking can be limited - there is an underground parkade, but not great for trucks. The airport is very close, so you can hear planes, but this wasn't a problem at night. Would definitely go back with a team.

"BW/Best Western Hotel & Resorts"
Markdesjarlais, 12 Janvier 2018

Beautiful Hotel, Great relaxing atmosphere. excellent service. I recommend this Hotel with a 5 star rating for Work or pleasure. Great for families and business. nice place and very professional and respectful service. meals were great, hotel staff very courteous and caring.

"Get place to stay before flying"
Daveinthesouth, 09 Janvier 2018

Port O'Call is my choice for airport hotel. They offer the friendliest staff in Calgary, clean rooms, great food and a nice indoor pool with 2 slides. Anytime we are leaving on an early flight for holidays we stay here. Saves the early morning drive and stress. They offer free airport shuttle. You cannot go wrong staying here.

"Excellent stay"
ellenn477, 07 Janvier 2018

Excellent stay!! This hotel is in a very convenient location close to everything. They have underground heated parking which is such a nice treat when it is so cold and snowing. The fitness room is very nice, large and clean. Great Pool area as well!

"Great hotel!"
Brad W, 06 Janvier 2018

Service PLUS! Night manager went out of his way to give me the best possible room for the night. Room was very well appointed, had every amenity. Only issue was the mob of uncontrolled kids in the room next door with no parental supervision. Finally got up and tuned them in at 11:15 pm. Called the front desk about the issue, no response and/or action by them. Only detractor in an otherwise PERFECT stay.

"Fantastic and affordable"
13Roja, 05 Janvier 2018

The indoor pool and slides were definitely the highlight but the room was very clean and updated. The kids absolutely loved the pool and slides but its a good thing there are 2 hot tubs because the pool water is chilly. Staff are super friendly. Got a discount for being Costco member. Would definitely stay here again.

"Worthy of 6 stars!"
ROBERT. K, 05 Janvier 2018

We were looking for a family friendly hotel for family coming from across the country . We had never stayed here before but were so very pleased on every count. The weather was unseasonably cold so many of the planned outdoors activities didn't work- the heated underground parking was really appreciated and the great recreational facilities kept everyone happy. The double waterslide, hot tubs, kiddy pool, complementary life jackets for the little ones, sauna were in great shape and very well used. The rooms were a generous size, modern and very well kept. There was a breakfast buffet that was outstanding in its quality and affordability. Probably the greatest asset though was the staff who couldn't do enough for us, from Prem at the front desk who managed to find us adjoining rooms, to Virginia in the restaurant who greeted us each morning and after the first day, knew who wanted coffee right away.

"First 3 days of 2018"
Badbadtz1218, 04 Janvier 2018

When we went to our assigned room I thought there was still people checked in i that room apparently it hasn't been cleaned so the front desk gave us a new room which is goog because the room was just beside the water park area. All in all it was a great experience it was our first time in Best western and I can say we will come back soon. The kids really loved the water Park.

"Great hotel! "
Andrea Z, 02 Janvier 2018

We stayed over NYE and had a great stay. The pool is fantastic for kids of all ages...only thing I recommend is maybe turning up the heat in the pool area it was freezing and could not have my 8 month old in there very long. Besides that it was great service and nice clean rooms. Will be back again!

"Wonderful Stay!"
X5643TDpatd, 30 Décembre 2017

We spent 2 nights here over Christmas and it was very relaxing. Our daughter loved the water park. Staff were amazing, friendly and helpful. Clean comfortable room, good food. Great atmosphere. Thank you!

"Fabulous Family Stay"
willyAlberta, 29 Décembre 2017

This hotel is an excellent family choice ... great water park for all ages. I recommend this destination to all. The beds are very comfortable and customer service is exceptional ... they go out of their way to make your stay enjoyable.

"Clean, comfortable and cost effective"
christinabenty, 27 Décembre 2017

I found this hotel to be clean, comfortable and cost effective......the best part is the friendly staff. A pleasant encounter with the front line staff always improves the experience immensely. It is not overly close to the airport but the shuttle is convenient. I would stay here again.

"Like a resort "
wingirl6, 27 Décembre 2017

This is one of our favourite Best Westerns for a variety of reasons. The service is perfection. We always feel warmly received and accommodated. The rooms are spotless and cozy. Any issues are dealt with quickly and graciously. The breakfast is a huge buffet with limitless options. Ravindra is our favourite server and he is attentive, lovely, professional and welcoming. The highlight feature here for families is the pools with water slides. On this visit, the boiler that heats the pools was being repaired. This would normally be a huge disappointment and inconvenience for us but the way the staff handled this was impressive. We were compensated and given vouchers and a pass to a local pool. The next day it was up and running. The lobby was beautifully decorated for Christmas and the hotel felt festive. We enjoyed our stay and look forward to returning again!

"Nice hotel"
Jason A, 20 Décembre 2017

I enjoy staying at this hotel as it is a good value for the money. The staff is nice and the hotel is clean. It is older but it is well maintained. I would recommend this hotel to anyone who is looking for a good location with shuttle service to the airport. Best value that I have experienced in Calgary.

"Great hotel but lousy overpriced Italian buffet"
Grant M, 20 Décembre 2017

The hotel is a nice up speed hotel with a great water park for the family-that why we decided to choose this hotel. The hotel staff friendly and professional. The downside was the Italian buffet on the Saturday night. We had our son wife and 2 grandkids so the thought the buffet was the route to go...and who doesn't like pizza and pasta right? Well the buffet was far from average for variety, quality and the price was too high for what you got. We will stay here again but will have different dinner plans.

"Great Hotel & Meeting Facilites"
Lisa A, 19 Décembre 2017

I stayed here in September as I was holding a business meeting. The room I stayed in was great, spacious and clean. I used room service and the service was very quick! Lunch buffet in the restaurant was great as well. I also used one of their meeting rooms for a 15 person meeting. The room was perfect and they were very accommodating. I would definitely stay here again, whether for business or pleasure (didn't get to try out the waterslide but it sure looked fun!)

"Pre christmas get a way"
Lawson H, 18 Décembre 2017

My wife and I have stayed here numerous times . We had points to use up so took a two night holiday here as usual everything went perfect. The staff from the front desk to the lounge staff and restaurant are all impecable. We were treated to a great weekend . Upgraded to a room with a great view of the mountains. 520 if I remember and the meals in the restaurant eere terrific. I had a steak sandwich that was more like a filet perfectly prepared. A special person whom has been there since our last visit though working both opening and closing shifts made our visit very special was Jenny . Our waitress in the hotel. Having said that all staff were exceptional. There is underground parking and a vip bus that will take you to the airport if you want to leave your vehicle underground that can be arranged for a nominal fee. I highly recommend this hotel. It is clean modern quiet with exceptional staff.

"Nice hotel, at a good distance from the airport"
ssander88, 18 Décembre 2017

Nice and clean hotel. Employers were very friendly. Everything you expect from a hotel where you pay this price per night. WIFI reception was good and the walls are solid (so no excessive noice from other guests and whatsoever. Maybe for a european guest a bit more variety in breakfast possibilities. It's mainly just toast, eggs, cerial and fruit.

"Excellent hotel stay"
joandZ6555MU, 13 Décembre 2017

Best asset of this hotel is their heated underground parking which can be utilized while you fly away for your vacation. Proximity to the airport and shuttle service is a plus. Excellent decor and staff. Very clean.

"Annual Christmas stay"
Harald L, 11 Décembre 2017

We stay here with 3 of our grandchildren every year as part of their Christmas gifts. It's so great to have the waterslides on sight and inside. Appreciate that we can all be in one room and can eat in the restaurant on sight. Don't have to leave the hotel all weekend!

"Great place for a family mini vacation"
terjima, 11 Décembre 2017

Even though we live in Calgary the kids insist we stay here at least once a year. They love the pool side room and the breakfast buffet in the morning. I appreciate that the room keys only open your section of the hotel so the kids can't run throughout the facility. We usually go with another family or 2 and the hotel is very helpful with coordinating rooms close to each other.

"Beautiful family friendly hotel!"
spP475YJ, 10 Décembre 2017

Will definitely be staying here again!! Beautiful hotel with an awesome pool!! The staff were super friendly! Great place to stay for business, pleasure! Very family friendly!!! We will most definitely be back within the year!!

"Outstanding!"
alvh2017, 07 Décembre 2017

I had a meeting scheduled at this facility, it was absolutely an outstanding experience, great staff, 2nd to none service, clean, comfortable and fairly priced. I would highly recommend this property for either a business or personal stay.

"Excellence at Port o call"
Steve R, 05 Décembre 2017

Can't wait till Port o call becomes Premium from Plus. Great staff Awesome property Great food This is a great great property, great location, great great value. Amazing staff, Excellent shuttle service.

"Noisy"
Sara J, 04 Décembre 2017

Hotel and rooms are clean, pool is fun for the kids, but it is a noisy hotel. Lots of travellers due to it's proximity to the airport, and lots of teams staying here. Lobby is loud, hallways are loud, planes are loud. Good value for the $ though.

"Fun for the Family near the Airport"
lorrainek684, 04 Décembre 2017

Stayed one night with the family. Grandchildren had a blast in the pool with the water slides. Staff were great, hotel was very clean, room was great, beds were comfortable. Everything we needed and wanted. Good value for what we wanted. We have stayed here before and will stay again next time we are in Calgary.

"Super Friendly & Couteous Staff"
Robert D, 04 Décembre 2017

Although not a 5 star hotel, this is a great place to stay. The differentiator are the people. Courteous, helpful and during my stay they went out of the way to assist me. The morning buffet breakfast is very good and attentive staff that keep filling up your coffee. Also impressed that there is a water-park on site. The shuttle service was superb and I was never left waiting. A clean and secure property close to the airport. Was in the habit of staying at the Marriott every time needing accommodation near YYC, but will now change my loyalties to this property.

"LOVED this hotel"
leicaf2017, 30 Novembre 2017

We stayed in a room that had two queen beds and a sofa bed- it was perfect for a family of 5. It was incredibly clean and well kept. The kids loved the pool area and all the different pools and waterslides. The restaurant had an amazing buffet, simply awesome. The hotel staff went above and beyond. We will definitely stay here again.

"Great Stay!"
chriswT7582WT, 30 Novembre 2017

Staff was excellent! Two different swimming areas and a nice fitness center and sauna. The restaurant buffet was amazing - I ate there twice. I will definitely stay there next time and bring my family.

"Great place to stay!"
romyp908, 29 Novembre 2017

Would for sure recommend this hotel to everybody. The hotel was very clean. The staff was great, friendly and helpful. The pool was so much fun! My daughter loved the slides!!! We also enjoyed the restaurant, the food and service were fantastic ????

"Best hotel in Calgary!!!!!"
webb6708, 27 Novembre 2017

I have not had such wonderful customer service in so long. This hotel goes above and beyond in customer service. You will NOT be disappointed and you Will be treated like royalty! The staff are 10 star!!!!! I will be staying here for all of my Calgary visits from now on. No other hotel can beat this!

"Water slides!!!"
Katrina S, 25 Novembre 2017

The pool at this hotel is well worth it! If your room is “pool side” on the first floor, you get a picnic table “on deck” which was great for when we had friends come visit. (You can't supervise your kids from these tables, but they're still so nice). The toddler slide, two huge slides, a hot tub, plus two more pools near the fitness centre. We had such a great visit.

"An oasis in a desert of hotel choices"
Peter V, 23 Novembre 2017

I didn't know this hotel even existed, never mind the experience we had during our stay - which was incredible in every aspect, eg, food, amenities, comfort of the bed, and exemplary staff. For the price, this is dollar for dollar, the most economical hotel in Calgary!

"My favourite"
STEVEN E, 22 Novembre 2017

I have stayed here several times and enjoy the staff. They treat you right and remember my name when I walk through the doors. My wife can't believe how well they treat me when she joins me. The beds are very comfortable and I sleep like a baby. Close to the airport and shuttle service is available. They also let me leave my vehicle there when traveling out of town. Great place to stay

"Great Vale at Best Western Port O Call"
L9831MZjasonh, 21 Novembre 2017

We were in Calgary for a Hockey event and couldn't be more delighted to stay at the Best Western Port O Call. Great Breakfasts, Lounge, Water Parks were Awesome for the kids! Great time all round and I'm sure to stay there again in the future.

"Impressed"
dianawO8805NA, 20 Novembre 2017

Excellent hotel with professional and friendly staff, well-appointed room, quiet and comfortable, beautiful restaurant with good food reasonably priced, close to YYC airport and other amenities, enjoyed our stay.

"Clean and Functional"
Figure1961, 20 Novembre 2017

Very good hotel for the money. Close to the airport, great pool with slide for the kids to burn off energy. Rooms are clean and well maintained. Bathrooms are also very clean. No complaints at all. Would recommend this hotel for families.

"Great bet for young families"
mavis188, 14 Novembre 2017

We've stayed at the Port O'Call twice now- and it's soley for the waterpark. My husband and I have a 4 year old son and he loves the waterpark- kid friendly splash area, and the blue slide. (The orange slide is too dark for him). The staff are friendly- they were able to honor a coupon for a standard room even though they only had the King size suite left. The rooms themselves are pretty standard. In need of some further upgrades, but you can tell some aesthetic fixes have already happened. Highly recommend to young families.

"Stay Here"
ali h, 13 Novembre 2017

What a place to take a hockey team! Clean, amazing helpful staff, clean rooms, AMAZING POOL! Restaurant has a great buffet. Definitely recommending to friends and family. We will be back for hockey and any other time we need to be in Calgary.

"Exceptional"
170amandalynnj, 13 Novembre 2017

The staff was exceptional in all areas. Helpful, friendly and professional.That's not easy to find these days. The kids enjoyed the pool a lot. The buffets were replenished quickly and there were many choices.

"Excellent Staff and facilities"
M7323DJanthonyl, 13 Novembre 2017

The staff is wonderful and accommodating, quick to respond to guest concerns and questions. The in hotel restaurants are very pricey and the food quality is not quite reflective of the price point - $24 for nachos?

"Hotel stay"
barryl236, 13 Novembre 2017

It was overall great. Exempt from all the kids playing hockey in the hallways up till 11:30pm. Just amazed that the parents would let the kids stay up that late knowing there is other people in the hotel banging sticks off the doors yelling and running the halls

"Best Hotel Around Calgary"
473brentr, 06 Novembre 2017

We have been staying at this hotel for over 10 years. The staff is the same as when we started staying here. What does that tell you! Food is good beds are perfect and you feel right at home. Another great stay.

"Great Stay"
Y7554FMchrisf, 06 Novembre 2017

Staff was friendly and helpful. Hotel was clean. Pool and waterslides were great for the kids. Lots of food choices. Underground parking was awesome during snowstorm. Cabana with patio rooms were great. Very quiet.

"Special nights staycation with family"
87rhianw, 06 Novembre 2017

My children love this hotel for a family staycation. I was surprised when some stuff was out of order when we arrived due to safety issues and special events. I feel that a email would have been nice to advise what is not working, but front desk did the best to keep us informed. The restaurant staff is amazing with tweens making my daughter's birthday special and the buffets are great value. Despite the out of order items, my other daughter would love to have her birthday sleep over here next year. I felt safe and the hotel is an amazing find.

"Good Hotel"
LisaRohr, 05 Novembre 2017

This is a good hotel in a convenient location but you do hear the airplanes taking off and landing Also our bed was very bowed. This wasn't the first time we have stayed here though and have Had good beds in the past so it would have just been this particular room/bed this visit. We stay here frequently as the pool facilities for our daughter are slot of fun.

"Great Hotel"
L9645MVdan, 04 Novembre 2017

This is a great hotel and very family friendly! We stayed here and were impressed with the waterpark. Wonderful pool with 2 slides as well as a shallow wading pool with a small kid's slide (perfect for toddlers). We ordered room service and found the food fairly priced and good. The room itself was comfortable and clean. We would absolutely stay here again!

"EXTREMELY CLEAN & Friendly"
reneew881, 30 Octobre 2017

BEST beds and pillows. The Room was Nice and Cool, NOT DRY and stuffy for sleeping. The pool area and Water slides.were awesome with lots to do and it didn't get boring for the kids. The front desk staff was very friendly.

"Great Service and Facilities for a High School Group"
allant149, 26 Octobre 2017

We had a group of over 100 international high school students who were welcomed and entertained by a great staff. The waterslide and pool area easily handled our large group and the fitness centre was also a hit with the kids. Rooms were clean and spacious for four and the breakfast buffet was outstanding. All in all an exceptional experience.

"A relaxing start to fall trip"
johngS3678VO, 26 Octobre 2017

Always a pleasure to stay at Best Western Port O Call Calgary - almost like home. Always greeted as if I was part of the family always first name basis which I find comforting. Must be a regular since they know me as I walk in.

"Great Family hotel"
529ginaf, 23 Octobre 2017

My 4 year old lobes the pool area and water slides. Breakfast is always enjoyable with a large selection of items. Hotel is clean and well maintained. A bit off the beating path of where we were heading but the pool made it worth it.

"Calgary Zoo getaway"
jeffrV5370NN, 19 Octobre 2017

Excellent hotel for family. Stayed with my wife, son and daughter-in-law, plus 2 year old granddaughter. Water park was great and lots of fun. Had adjoining rooms which was great. Also, close to the Calgary Zoo.

"Holiday"
rolandh797, 17 Octobre 2017

We maked a Family Holiday & we get a great time in BestWestern Port O Call.The Pool area was lots of fun for the whole Family .My Wife would like have a Sauna but she was happy with he 2 hotpools & the big pool was a little bit chilly.The Bed was little bit to hard for us .The Skyharbour Restaurant was yammy and got great deals ( Saturdays Pasta& Pizza Buffee& Breakfast Buffee was lots of choices)

"Amazing water park "
Kelly2509, 14 Octobre 2017

We spent one night at the hotel and had a great time, especially in the water park. 2 amazing sliders for the bigger one and a special area for the little kid. They didn't want to leave. Loved the Italian buffet (dinner) The stuff was very efficient The room was nice, nothing

"Great hotel for a family"
lovecruisin09, 12 Octobre 2017

We enjoyed our stay at the Port o' Call in Calgary. The hotel has a great waterslide which is fun for the whole family, as well as a second pool by the fitness center. The rooms are spacious and clean, and internet works great.

"Port O Call"
703douge, 12 Octobre 2017

pool area was fun, rooms were slightly run down. Staff was friendly. Found that the buffet was glorified hotel breakfast not worth the $29.00. Jets is a nice little Bar. Room furniture was warn out and needs to be replace which Im sure it will as it is done

"exceptional service and facilities"
B2038FDkarens, 10 Octobre 2017

whenever we need a short getaway ,this hotel is always our best choice...staff is very accommodating to extra things as early check-in and late check out when okey for them. Food is good and more than enough for us in 1 seating. Thank you and will come back soon.

"great time"
X9546EOedwards, 10 Octobre 2017

Very clean rooms . Good food ,and the water park was a thumbs up with our 4 year old grandson . Would most deffinatly recommend a visit .We found all the staff to be helpful and tentative . Very comfortable beds and good quality toletries

"Another Business Stay at the Port o Call"
Mike N, 06 Octobre 2017

Another outstanding 4 night stay at the Port o Call. No surprises after 5 years of patronage and just that expected consistent high level of customer care that includes recognition to genuine smiles from all staff/mgmt. Take advantage of the complimentary shuttle from the Airport to the hotel business center and rec center. Enjoy one of many features in the Lounge. My fav is the Avocado Salad. And in my opinion the best $$$ value with frequent traveler points.

"Handicap Service"
692junef, 05 Octobre 2017

I really appreciated the availability of a handicap room when we needed the leave our home while it was being painted. It was like a little holiday. I checked at several motels within our area before I found Port O' Call. I would stay there again if the occasion was presented.

"Great hotel"
jenniferwO7508FU, 05 Octobre 2017

This is a great hotel. Great location with warm friendly staff. But the BEST part of this Location is the WATERSLIDES!!! So much fun for the kids!!! The room service was amazing in every way, they really take care of you here!

"Best stay ever!"
Judi C, 04 Octobre 2017

Staff is super friendly, room was very comfortable, spacious and clean. Just wish I could have stayed longer, but plane didn't land until 1:00 am, so by the time I was picked up at the airport (driver was super friendly!) and checked in it was 2:30. Best hotel experience ever!!

"last minute stay becuase of snow storm"
glenr581, 04 Octobre 2017

This is a great place to stay, we have stayed here before and would recommend it to anyone . Very friendly staff and has excellent facilities. this stay was last minute due to the early snow storm in Alberta and staff were most helpful.

"Great family Hotel"
E731YJsarahn, 02 Octobre 2017

We really enjoyed the water park! Had a fun stay. Will come again. Great for the whole family. Nice and clean, comfortable beds. Rooms nice and roomy, had everything we needed! Friendly and helpful staff.

"Friendly Staff, nice and clean"
SkyHopper1, 27 Septembre 2017

This is not my first time in this hotel and I always feel welcome here. The lobby itself is very welcoming, much more with the front desk staff. Rooms are nice and clean, decent size. Comfy bed and good amenities. The pool area is awesome too and they have a nice hot tub/jacuzzi. Pity, didn't get the chance to dip in during this stay. Fantastic buffet breakfast. I had my room service the next day. It was fast and the food was good and well presented. Bonus- extra vanity to do your hair and make up adjacent to the actual toilet and bath plus clean and crisp robe(s). Summing it up, I had a wonderful stay. However, the area though is quite far from any shopping or recreational complex. There's only the nearby Tim Hortons pretty much right across the hotel and that's it!

"Family Trip"
542smith636, 26 Septembre 2017

Awesome hotel for any reason you go to Calgary. We went on a family trip and they have awesome discounts for many different family activities around the city. They also have an awesome pool and water slides. I will definately be staying at port o'call-best western every time I go to Calgary !!!

"Great treatment for a quadriplegic"
Jim R, 25 Septembre 2017

As a full quadriplegic it is difficult for my wife and me to travel. Going to a new place is always difficult because we are not sure if our requirements for my care will be met. The hotel and in particular the staff at this hotel were more than accommodating and courteous and dealing with me and my requirements. They went above and beyond to ensure I had a room that was more than adequate for my needs. We can't say enough about how people like this make our lives better. We hope that when you stay at this hotel you will feel the same.

"Awesome stay"
Gazorninplat, 24 Septembre 2017

Had a wonderful time at the hotel. The waterpark was well used by the kids. The pool by the gym was also great as it was usually deserted. Breakfast buffet was good but not great. But $30 for four is a good deal. Staff were all awesome; very responsive to requests. Will be back!

"Awesome Staff"
313warrena, 22 Septembre 2017

We spent 2 nights and found literally every member of the staff friendly & helpful. They made certain our stay was special. Restaurant meals were excellent and nicely presented. We enjoyed the excellent selection of craft brews and wines.

"Business casual"
davidwR5573BT, 20 Septembre 2017

Great staff, great service - Very friendly and attentive. Every request is quickly responded to and addressed. Very comfortable for a business stay. I stay here every time I am in town and the service keeps getting better and better.

"Always a pleasure"
Brita D, 19 Septembre 2017

I have stayed at the Port 'O Call on numerous occasions and it never disappoints. The beds are the best! I am a bad sleeper, but always look forward to a night or two there because I sleep so well. The staff is friendly, competent, professional and caring. If there ever is a problem they solve it quickly. I'd highly recommend this hotel. I usually have company transportation, but there have been numerous times when I've also caught a bus right outside to go downtown Calgary or connect with the C train. It's very easy. It's about a 15 min walk to the Cactus Club or other restaurants, which on a crisp, sparkly winter night is very pretty and enjoyable after sitting in an airplane - so you don't always have to use a taxi or uber.

"Good for kids"
749thanhnhant, 17 Septembre 2017

I always stay at this hotel, because they have the water slide for kids and you can buy park tickets for cheap... The price is good. Staffs are professional. Water park is fun. Beautiful lobby. Good food

"Our last night in Calgary, we wanted to be close to the airport..."
Mary V, 17 Septembre 2017

After a couple weeks of traveling between Banff and Jasper, returning to the "big city" was a bit of a letdown; however, it was a good transition to get us used to being home again. We are grateful to the Best Western Plus Port O'Call hotel for helping us ease into things again. The staff was helpful, the room clean, the bed amazingly comfortable - we had a microwave and ample refrigerator space to be able to heat our dinner leftovers and also prepare breakfast for ourselves the morning we left. This hotel is not in an area where you would walk around and see things - rather industrial but we picked it because of its proximity to car rental return and airport terminals. Glad the staff straightened out the rug in front of the elevators - strange place for a rug in that luggage seems to cause lumps in it as it's rolled out of the elevators - trip hazard for sure. Perhaps remove the rug? Overall, a good place to stay if you need to be near the airport. Top notch staff.

"Good location "
Alison G, 16 Septembre 2017

Good location to the airport for an early morning flight, clean rooms , comfortable beds ,good customer service , shuttle service to the airport and you can park onsite while your away. Definitely stay here again

"Pretty Alright..."
647hotelman, 14 Septembre 2017

It's a decent hotel, slightly better then most. It has nice pool, steam room and a OK gym. The gym could use a squat rack and more weights, but it still enough to get in a OK work out. Lastly the staff decent and very helpful for planning/getting cabs.

"Great hotel!"
Sarah C, 12 Septembre 2017

This was our second stay here. Excellent customer service, very family friendly. Cribs are sturdy. Delicious break fast buffet. Our children really enjoyed the water park- great for children of all ages!

"We LOVE the Port O'Call!"
316darcyh, 11 Septembre 2017

Our family loves the Port O'Call! The kids live for the water slides and pool, and we always enjoy the food at the Skyharbour restaurant. The staff are courteous and always full of smiles! You can really tell they treat their employees with great respect! Will continue to stay at the Port O'Call for future visits!

"My first choice in YYC"
neildr2017, 10 Septembre 2017

This is a great place for family or business, I've stay for both reasons and will be back! Clean rooms and friendly staff make the stay even better. My kids love the water park and the onsite dinning options are excellent.

"Outstanding"
Princesstamtam55, 09 Septembre 2017

Convenient location close to the airport and Hwy #1. My husband and I stayed here last night while driving to Manitoba from Vancouver. Check in was smooth, the room was spacious and over stocked with towels, the desk had every office supply you could need and we also had a fridge and microwave. The hotel has a beautiful pool for little ones, a coffee shop, restaurant and a very cute little spa - all of which we didn't use but are great services to have. There is a parking area reserved for unloading, lots of trolleys for luggage and even underground parking. Would definitely stay here again while driving through. Thank you to all the happy smiling staff and manager for making this hotel great.

"Great service"
Jocelyn O, 06 Septembre 2017

Great place for families with young kids. Water park is great, service was very good. Close drive to the airport, easy to get to the zoo. Only real negative is the coffee. Honestly saw people driving to the nearby Tim Hortons. Made our mornings a bit rough.

"Great swimming for kids"
761christinaf, 05 Septembre 2017

clean, friendly staff, delicious breakfast, nice pool for kids, nice fitness room. Clarify how many free breakfasts passes you will get when you book hotel. There is a second pool near the fitness gym

"Great family hotel"
aaronbW9701RK, 05 Septembre 2017

Great family friendly hotel with a great waterpark. Right off a main drag so easy to get to and amenities close by. Lots of parking. Clean rooms and comfortable beds. Our tv wasn't working when we got in our room and they came and fixed it within 10 min of us calling.

"Love the Pool!"
515raymondp, 04 Septembre 2017

If you have kids, this is a great place to stay! The pool has 2-water slides, 2 hot pools and a beautiful main pool. Couldn't drag the kids away from the pool, they had a riot! The breakfast was ok and it is not included in the price however, they do give you a "family" option which is quite reasonable. They need to include a Continental style breakfast for those people who don't want a buffet breakfast every day. The Hotel is very clean and quiet! Even with all the kids that were there. We had great sleeps even if the bed was a bit hard for my liking. Staff was exceptional! Very helpful getting us tickets to all the attractions around Calgary. Super friendly too!!!

"Port o Call"
335candisb, 03 Septembre 2017

Pleasant and Welcoming staff. Great atmosphere with comfortable and quiet rooms. Breakfast buffet is always worth waking up in the morning and wandering down. Food is always plentiful and fresh. Service is amazing. Always a smile. Long term staff that love their employment and it shows. Nice to be remembered ever if it's been 6 month since they last saw me.

"Great Hotel!"
756simonew, 31 Août 2017

We stayed here as a group for a family get together and it was wonderful! The staff were very friendly and professional. Our rooms were clean and bright. The beds were comfortable. We had a really good price and loved that they offered discounts to local amenities at the front desk. The kids LOVED the pool! We will be staying there again for sure!

"Best Place For Families!"
Paul R, 30 Août 2017

Very good breakfast selection which includes eggs, pancakes, hashbrowns, bacon/sausage. Comfortable beds. Awesome pool with double waterslide is a major hit for families. Above all...very good service and personable staff.

"Great family stay location"
billmT9861DY, 30 Août 2017

I was there on Business but the hotel was full of families. From what I could tell the pool was a great attraction because it was packed with families. The staff at the front desk made sure I was given all rewards and discounts afforded to me by my Best Western status. The breakfast was great and had a great variety of foods with selection for all types of eating habits. Also this location gave me great access to customers I was visiting on this trip. I would highly recommend staying at this hotel.

"Great family hotel"
doreenn517, 30 Août 2017

Poet O Call is a great family hotel featuring a water park with 2 slides and 2 hot tubs. There is a good fitness center wit a second pool there. The breakfast buffet exceeded expectations. Overall it is a very clean well cared for hotel with friendly staff.

"I will go back again for sure"
hamidk561, 29 Août 2017

I would like to stay again in the same hotel. they offered amazing service and very good for the money I paid. Kids enjoyed the swimming pool and sliding. and for sure happy life with Happy wife, we were close to Cross iron mill mall which is the best destination for shopping.

"Good Stay, nice staff"
Dana C, 23 Août 2017

Had a nice stay at this hotel. The manager was extremely helpful when we raised the concern about the state& safety at the swimming pool. Some families do not respect the rules, kids can be unruly and the pool which has a nice slide can get really busy. The rooms are spacious and clean, the housekeeping is doing a great job, but the hotel is older so upgrades may be needed. The plus are the proximity of the Calgary airport as well as hairdresser and a nice little spa in the lobby and the pool with the slide. Good hotel if you need to stay close to the airport. Evidently, very popular with families with children.

"great service"
D1365WTjohnj, 23 Août 2017

The staff here are wonderful. It's a great place to host meetings; we have been using this hotel for our business meetings for many years and are always satisfied with how professionally we are treated. As an added bonus, if you bring your family along, there is a great pool, hot tub and waterslides for the kids. The restaurant and lounge have excellent food as well.

"Overnight stay"
442sheilal, 22 Août 2017

Hotel was good, waterpark was fantastic for our kids. The only complaint is that your room key limits you to your floor and makes it harder to get around the hotel. We were on the 2nd floor and couldn't access anything higher. We stayed there for one night and went to Calaway park, location was decent for this. Staff were helpful and friendly.

"Fantastic!"
999695, 21 Août 2017

Stayed for 1 night after flying in from U.K. Kids loved pool and direct access to poolside, downstairs pool was very quiet. Great reception staff and a breakfast that was out of this world! All the staff were friendly and couldn't do enough. Totally recommend.

"Excellent hotel, always!"
Bluenosedolphin123, 20 Août 2017

We always stay at this hotel when visiting Calgary. I can always be 100% certain that my room will be clean and service top notch. The best staff in the hotel are the housekeeping staff. They always acknowledge you in the hallway and elevator. Rooms are modern, renovated and clean. Parking is free and wifi is excellent. The water park Is always a hit with the family, but it gets very, very busy. The location is just off of Deerfoot which gives easy access to many parts of Calgary. Although I am tempted to try out a different hotel when coming to Calgary, I always seem to come back here because I know what to expect in terms of service, price, and cleanliness.

"Excellent "
shylau, 17 Août 2017

Great hotel, excellent customer service. 2 nice fun pools. My kids had a blast on the slides and also at the pool downstairs. Very busy but understandable as it is a great establishment! Very clean, nice big rooms. Will stay here again!

"Perfect stop for a family vacation"
Sumara007, 17 Août 2017

The hotel was friendly courteous and clean. We went for a 3 day trip to calaway park , the zoo etc The rooms were spacious and the fridge and microwave were awesome for keeping our young grandchildren well fed. Room service were very accommodating with plates and cutlery for our in room use. The pool was fabulous fun for the kids but too cold for the very old and very young. Thank goodness for the hot tub! Avoid the breakfast buffet pricy and poor. watch out tea and coffee are extra!

"Bang for your buck!!!!"
hemihandyman, 16 Août 2017

My wife and had one room and our daughter and grand kids had the adjoining room! First off ....A-1 situation! Ate at the restaurant for supper! Great food and better than excellent service! We bought the family pack breakfast buffet! Easily the best breakfast deal we have ever come across! I'm the first one to complain about bad service and/or bad food! Taking that stand also makes it mandatory for me to give kudos to great service, quality food ,and a very clean and comfortable room! Great job!!

"Excellent value! And very hospitable!"
Milledge2, 16 Août 2017

I stayed at Port O'Call briefly in 2015, as part of a tour, and recommended it when visiting with friends recently. I was very pleased that we all were so satisfied with this hotel. The usual expectations (cleanliness, bedding, good bathroom, etc.) were all at an above-average level. The Sky Harbor restaurant was very good and offered superb buffets, especially at Sunday brunch. But the most distinctive part of both recent visits (consecutive weekends) was the courteous and helpful staff. I was phoned to tell me I had left items behind, after the first visit, even before I had missed them; they were waiting for me when I returned and delivered in excellent condition. In the restaurant, Virginia waited on us both weekends; she was professional but delightfully congenial; she remembered little requests each of us had made and anticipated them on the second visit; she did not rush us; we were made to feel at home. The desk staff was attentive and efficient and recognized that they had seen us before, despite having checked many people in and out in the interim. We did not have children in our party, nor did we use the pool facilities. Families seemed to be enjoying this, but there was no noise to disturb others, nor was there a chlorine odor nearby. This is not a boutique or "luxury" property, but the attention to hospitality was what one would have received in such a place. It is convenient to the airport and offers hourly free shuttle service. If you are passing through Calgary, look into staying here.

"Nice Stay"
Lyndsay67, 16 Août 2017

This hotel was very nice and clean. We stayed 1 night for business and booked the room with our points.Our room was on the second floor right beside the water park/pool and the view out the window was of the pool which wasn't the best because all we heard was children screaming. The pool opens at 8am and closes at 10pm so don't plan to sleep anytime between these hours if you have this room. Most Best Western's have a continental breakfast included with your stay but this one didn't. They do have a restaurant that serves a breakfast buffet or menu items but you have to pay $13 - $16 a person for it. All in all it was a nice hotel but I'm glad we only stayed the one night

"Couldve been alot better"
darcyleab, 10 Août 2017

The service and hotel staff were excellent, but the room was a let down considering it cost almost $1000 for 3 nights. The room was dirty, the pillows flat, no where to hang a towel when having a shower, shower also need directions on what handle does what. There were ketchup packets and crayones visible on the carpet, tables were very dusty...the room had not been used in awhile I would suspect but someone should've checked to make sure it was ready to go. Breakfast: eggs were slimy and the bacon greasy and tasted very old.

"best western port'O'call"
andre h, 09 Août 2017

I truly enjoy this hotel as it has the best service bar none and the location in great. Close to everything you need. Far enough from airport not to disturb you. east side has spectacular views. Jets Lounge/ Bar is excellent.

"Clean Room, water park , quality , and Services"
labibd2015, 08 Août 2017

This hotel has very good services the most important was Clean Room, nice water park , quality , great restaurant , and has good Services, and very strong security system from parking lot to leveler and room lock

"Wonderful stay, caring staff,"
jbrownbrownj, 08 Août 2017

We were part of a wedding group, staff went out of their way to ensure we had an amazing experience. We arrived early and I was able to have an wonderful facial, mani-pedi in the lobby. Wonderful after travelling a couple days.

"Almost everything to be perfect"
770yanm, 06 Août 2017

This hotel had everything to be perfect: Large room Enough space for 6 persons Water slides that kids enoyed so much Really close to the airport The only drawback was the sofa bed. this sofa bed was not comfortable at all and too close to the air conditioning system. We had to change the kids in the large bed to make sure they sleep well and we could enjoy the next day :) As it was so close to the air conditioning system we also had to shut down the climatisation during the night so it was really hot in the room. The other thing to remember if the shuttle service which is at every hour that needs to be considered if you are on t atoght schedule. In conclusion, for 4 people this would have been a perfect choice of hotel :)

"Very nice family hotel"
S4279ZTjuliea, 03 Août 2017

We spent 3 nights at this hotel with our little ones - 2 and 4 yr old. We were very satisfied, and our children loved the pool. My oldest said it was her favorite hotel. Staff (front desk and restaurant) was polite, professional, helpful and courteous. We had a very pleasant stay.

"Hope our travels take us back to this hotel again"
484marjoriet, 02 Août 2017

The staff were extremely pleasant and helpful. Its location is easy to find. Fantastic swimming pools. In addition the restaurant food & staff was top notch. My only complaint was the slow near impossible wifi.

"Excellent customer service!"
peelsdr, 02 Août 2017

It was our first anniversary and we were offered an free upgrade to the honeymoon suite! It was fabulous! The room was huge and included a whirlpool tub. It also had a deck so we could enjoy some fresh air. We will definitely stay here again.

"Great hotel. Excellent service."
Jean O, 29 Juillet 2017

I have stayed at this hotel several times over the last 2 years. Every time I am impressed with the staff and their sincere desire to please the customer. I've read a couple of comments from people who say the hotel is out dated. I didn't find l that to be true. I don't know what part they are referring to but every thing I expect in a hotel was there. The rooms were comfortable, clean and roomy. The restaurant has a great morning buffet. The only suggestion I can make to suggest an improvement would be to have wamed plates. After food has sat in a buffet it cools and warm food on a cold plate is not how I like my breakfast. A warmed plate would improve this greatly. I decided to stay an additional night but my double queen room had been reserved so they upgraded me to a King suite for the same price. It was a wonderful treat to stay in a superb room with all the extra amenities on my last night there. I really recommend this hotel.

"Pleased Guest"
robynnk961, 28 Juillet 2017

The hotel service was awesome. The employees were so friendly. The food in the lounge was delicious. There were times when the splash park was to crazy busy for me and my kids. So we went to the downstairs pool. It was quiet and we all had fun! Also bought passes to he zoo and heritage park at the hotel for a cheaper price!

"A very good hotel with a few exceptions"
Benjamin M., 27 Juillet 2017

This hotel had some very good points. The front desk service and the cleaning service was very good. The staff were helpful, even in times of busyness, and were attentive. Top marks for that. The room quality was, I would say, very good. A fairly typical room with a decent size bathroom and vanity area. We faced the Calgary skyline so had excellent views of the city. The beds were comfortable. Parking was easy and free, located beneath the hotel. The breakfast buffet was excellent. Lots to choose from, attentive staff, delicious food. My only beef is that they should have just rolled the price into the lodging fare rather than tack it on to the bill as an extra. It was worth the price, but from an administrative perspective, seems like it might have been easier to just include it. Two things which brought this hotel down from 5 stars to 4: first is the restaurant. I've reviewed it separately, but it really wasn't very good. Not sure if it is considered part of the Jetz Lounge or not, but it is located on site. It was just blah food. The second issue is the swimming pool facilities. The main facilities include a pool, two waterslides, a toddler pool, a hot tub. The facilities themselves are really good and even exceptional for a hotel. The problem is the facilities are not big enough for the crowds and there is no supervision from lifeguards, which might be expected in a facility this size. Imagine kids running around, yelling, getting hurt, and one or two hapless housekeepers (yes, that's what their badges said) trying to maintain some order. I blame the parents more than anything, but it is on hotel property... At one point I counted 45 people (including about 40 kids) in the main pool, with probably dozens more in the hot tub, lining up for the slides, in the kiddie pool, etc. It was just loud and crowded. I also saw lots of kids and people without passes/wrist bands. Makes me think a lot of people might be uninvited "guests" sneaking in - certainly nobody was checking. This is also a safety issue. The waterslides drain directly into the main swimming pool, with no floating barrier or cordoned area to keep people from swimming directly in front. There was also a second smaller hot tub area on a different floor which was adjacent to an exercise room. My wife would have gone to work out, but again there was nobody on duty to stop the young teenage boys, dripping wet, playing on the treadmills and step climbers. Recipe for electrocution. So the hotel needs to better staff the pool areas, give staff the authority to kick people out for bad behavior, and also validate wristbands.

"Loyalty at its best "
krenton, 27 Juillet 2017

I travel frequently in and out of Calgary for work and always stay at the Port O Call. I have never stayed at a hotel where every staff member understands what it means to have exceptional customer service. I have yet to run into someone at this hotel who can't answer or help me with a question or need. The breakfast is one of the best included breakfasts' I have ever experienced at a hotel, and Jetz bar has great service and food that you really don't need to go anywhere else. This hotel was recently renovated and looks fresh and clean. I would recommend anyone looking for a hotel by the airport to stay here. It is about a 10-15 minute walk to other restaurants in the area, great pool downstairs (if you don't want to be at the one with the water slide) and the workout room is equipped with well maintained equipment. See you next week BW!

"A great hotel, not quite perfect"
Laoldar, 25 Juillet 2017

Stayed a few nights for a family trip. The kids loved the waterpark, especially the wading pool for smaller kiddos. Excellent water slides. The staff was friendly and helpful. The first room we were on was nice and quiet, but the deadbolt failed (locking us in). The staff quickly drilled it and moved our room, but unfortunately the planes were noticeably loud on that side. A quiet hotels overall, considering how it was packed with families. Solid walls.

"Dated and in need of upgrades"
Htownmom, 25 Juillet 2017

We booked a one night during Stampede just so my kids can enjoy the waterpark. The hotel itself is old and dated but clean. Unfortunately one of my kids got sick so we couldn't use the waterpark, and it was crowded anyways. So I headed down to the gym instead...The machines in the gym were so old and did not function properly. Weights were ok but the whole gym in general really needs better up keeping.

"Great Family Hotel, Luxury feel, fantastic ammenities"
247keria, 23 Juillet 2017

My family loved this hotel. We had a great day sightseeing around Calgary, then spent the evening at the hotel, having dinner and spend hours in the hotel waterpark. My kids had a blast, and they were good and tired at bedtime! Staff was extremely helpful, courteous, and professional. I will definatley be back.

"Good hotel"
Harriet590, 20 Juillet 2017

We spent half a day and one night at this hotel. The lady at the reception was charming and helpful. The hotel is extremely well kept. It is children friendly. Has a water park in the hotel for kids. The room was very spacious with a TV, fridge,microwave and coffee and tea facilities. We ate dinner in the dining room which was good. The waitress was lovely and offered information. I highly recommend this hotel for a night waiting for your early morning flight. The hotel runs a shuttle service from and to Calgary airport. Very polite drivers.

"Wonderful and very helpful Staff"
SirandMommie, 19 Juillet 2017

Attended a wedding at Port O'Call and stayed three nights. The experience was wonderful. The staff were great from the people at the front desk to the chambermaids. We especially liked Myrna in the Restaurant/Bar area. There were a lot of family there so very busy as also celebrating a birthday on the Friday night. She took everything in stride, and served us really well - food and drinks for about 30 people. They were decorating the hotel for the Calgary Stampede (we were there one week before) and it looked great. We even had a cake in the lobby for Canada Day (July 1st) and sang O Canada. In the evening, they let the wedding party into a meeting room on the top floor to view the fireworks, something they didn't need to do but was much appreciated by all. The rooms are really, really comfortable and very clean. Would definitely recommend this hotel. Very close to the airport, but not really in the flight path, so not noisy. The pool and water slide area is lots of fun. We adults enjoyed ourselves immensely. It's also just a short walk to Tim Horton's if you have to have their coffee in the morning. The hotel is in an area where you can't really walk anywhere - that was the only disappointment.

"Very Pleased"
118darylb, 18 Juillet 2017

I have had many stays at this hotel and it has always been a pleasure. The staff are pleasant & accommodating. The hotel is clean and although older, has been updated. This is my go to hotel in Calgary. It is close to the airport and very good access to the freeway system to allow for easy travel within Calgary

"Great hotel amenities and friendly staff"
davidu568, 17 Juillet 2017

recently stayed at this hotel, and it was great, the staff was friendly, went above and beyond to meet our needs, the pool facility was amazing! my self and my husband and our children had so much fun!

"5 BIG Bubbles! (Stars)"
GermaineL, 17 Juillet 2017

Wow. This hotel excelled in fast and courteous customer service, modern decor, location, and amenities. The rooms were large, modern and comfortable. The waterpark is a huge plus and the best I've seen in a standard hotel. There is also a pool and hot tub on the bottom floor with a sauna in each change room. I almost missed this but highly recommend it to adult travellers (I've paid to visit day spas that couldn't match this quiet oasis). A buffet breakfast could be added for $15/person. The price was also great. Don't miss this gem!

"Great Hotel"
Greg H, 13 Juillet 2017

I have been staying at this hotel for many years. They continue to upgrade and really make your stay perfect.The entire team at the Best Western Port O Call always look after your stay. I would never consider another hotel.

"Great water park! "
WellWellTravelled, 12 Juillet 2017

We booked this hotel specifically for the water park. We stayed only one night. The room was a typical hotel room. The hotel was fairy quiet at night. No complaints about room. The water park was great. Two awesome slides. My 6 year old had a great time. We saw some discrepancies in what time the pool/ water park opened. In the end, we got in earlier than the posted time. Also, there is a separate pool attached to the gym. This pool opens earlier than the ware park. However the water is cool and it's a small pool, so kids get bored after not too long. In the opening, the hotel had a great buffet breakfast. This was included in our specific hotel package deal. We could come back again, just to use the water park!

"Fun family hotel with gluten free dining!"
SHANTEL W, 07 Juillet 2017

This hotel has it all for families. The gluten free menu and staff that understand the needs for someone traveling with celiac disease makes this hotel top of our list. The waterpark in this hotel is perfect for the kids to unwind and the free underground parking is super convenient!

"Jensen Family Reunion "
Brenda R, 07 Juillet 2017

Our family of 57 gathered for 2 nights to celebrate our parents 60th wedding anniversary on the July long weekend 2017. This hotel was the perfect venue for us. The rooms were great, especially the suites. The complementary breakfast was fabulous. We thought the staff needed special recognition. They were very accommodating, especially Virginia! We arranged to have a special supper on Saturday night to celebrate and when the staff found out it was our parents 60th anniversary they brought out a beautiful dessert especially for them. We would highly recommend this hotel, there is lots to do for all ages.

"Great Stay"
Janice B, 06 Juillet 2017

Kids really loved the water park and we enjoyed late night room service of delicious appies! It was also super convenient to get passes to local attractions at a great value price. I would recommend this hotel and have often. This is where we have stayed every time we come to Calgary.

"Great family trip experience"
jesset12495, 04 Juillet 2017

room was very coumfy and clean for a great price , the pool and water slides were exceptional my family had alota fun in the evenings enjoying the pool. The staff were a delight to interact with extremely friendly and helpful

"Great family hotel!"
amysQ3026GR, 04 Juillet 2017

This was an amazing hotel when traveling with family. They have great service, friendly staff, clean rooms and a great water park for the kids. Food was good, and kids were free for the buffet because of their age. My family loved staying there!!

"Great for business near the airport"
susaneO7848LS, 04 Juillet 2017

I have stayed at the Port O'Call on a few week long occasions and am always very pleased with the service and quality of the hotel. The waterpark is great fun and the separate hot tub and gym area for a quiet soak is always a highlight of the trip. Proximity to the airport is convenient and I do not notice any outside noise as I had expected.

"Enjoyable and relaxed"
Warner R, 04 Juillet 2017

We have been coming to this hotel for years now and my experience has always been very good. My children love the water park and the amenities. The area has many dining places close by and other attractions for the children

"Best pools and slides!"
sixjansens, 29 Juin 2017

This hotel was one of nine that we stayed at during our move from Oklahoma to Alaska. The kids absolutely loved the water park with slides and hot tubs. They thought the main pool could've had a deep end though. We also enjoyed the regular hotel pool and hot tub as well as the exercise room and stream rooms! We stayed two nights and went to Winsport on our day off driving. The bar was nice for a late date for Mom and Dad. We would definitely stay here again. Wish there was complementary breakfast but overall an excellent stay!

"Can't say enough good things "
Gloria L, 28 Juin 2017

Staff was amazing letting us check in at 7 am with no added charge after driving 12 hours with a infant and toddler great pool for kids they offer life jackets as well as a warm water kiddie pool,also a second pool for adults who want to just Want to swim laps without being bothered by kids or slides amazing deep soaker tub comfortable beds. Great little coffee bar to grab quick breakfast items to go. We ordered room service a few times always prompt hot and delicious.Hotel offers discount ticket prices on zoo etc which is a great value .I can't say enough good things it's truly a hidden gem in Calgary amazing value and so worth the short drive to shopping etc will be out go to hotel when visiting Calgary

"Great Hotel"
MacapaAB, 26 Juin 2017

This property is close to the Calgary Airport and offers a complimentary shuttle service. Check in and out was quick and easy and the staff were all very friendly and helpful. We had a room with two queen beds, mini fridge, microwave and coffee maker. The room was clean, beds comfortable and we loved having an additional sink just outside the washroom for brushing teeth and washing hands. Wifi worked well in all areas. The property was renovated not long ago and looks great. There is also plenty of complimentary parking for guests. The breakfast buffet was excellent and the server always made sure we had everything we needed. There is a fairly large water park located in the hotel including water slides, kiddie pool and hot tubs. They provide life jackets which is great for younger children. There were plenty of towels for guests at all times. Great hotel for a stopover or for a staycation!

"Best Value"
746thail, 26 Juin 2017

Majority of the time we go to Calgary this is the place we stay. The rooms are clean and the staff are amazing people. The kids really enjoy the pool. The hotel maybe located close to the airport but you can barely hear the planes. Lots of close by amenities from fast to fine dining.

"Love this hotel"
Jim C, 25 Juin 2017

We absolutely love this hotel from the huge Clean rooms, friendly staff, comfortable lobby with Comfortable chairs & amazing pool that's warm separate kids pool, water slides & hot tub! Absolutely loved staying there can't wait to go again!!

"Great for families"
Trudy K, 21 Juin 2017

Lovely hotel with great waterpark for kids! Breakfast has a great selection of hot items and fresh fruit. Large room with ample room for a cot. Friendly staff. Room was clean with comfy beds. Good location close to the airport and zoo. Good prices on packages for calaway park. Will be back for sure!

"Great Hotel"
catherinegQ9467HG, 20 Juin 2017

We stayed overnight at the last minute which I booked through a third party site (paid to the third party). I phoned and asked for a king-sized bed which the desk clerk kindly agreed to. The front desk staff was very attentive and quick upon our arrival and even followed up with a phone call to see if everything was to our satisfaction. The room was super clean (even the tv remote was in a bag indicating it had been cleaned). The bathroom products were very nice and the bed super comfortable. The breakfast buffet the next morning was delicious and very good value, the wait staff excellent. I would highly recommend this hotel. We didn't get to experience all the amenities but I'm sure they were equally as high quality.

"Best hotel in calgary"
Ryan S, 20 Juin 2017

This is the only hotel I stay at. Great customer service friendly staff. The water park is great for kids. The breakfast buffet is amazing. They treat you like you are family. All in all good price great people worth the stay!

"Perfect for Families with young children"
carolyna929, 20 Juin 2017

The pool and waterslides are a blast. The family room suite fit my family perfectly. The service was great and the staff was friendly. I would recommend this Hotel to anyone. We forgot our daughters jacket at the hotel and I contacted them and right away they mailed it to us.

"great stay"
Genevieve P, 19 Juin 2017

overnight stay, great shuttle from airport, kind staff, clean and confortable rooms. Dinner was great and appreciated the espresso bar with fresh bakeries for breakfast., service and food quality and reasonably priced.

"Family Fun"
JAP1964, 13 Juin 2017

The Best Western Plus Port O'Call Hotel, Calgary, Alberta is a great place for a family get-away. The pool area is wonderful with waterslides, pools, hot tubs for all ages from toddlers to grandparents.

"Nice hotel and professional staff"
686laurelc, 13 Juin 2017

We have stayed here multiple times and have always enjoyed our stay. Comfortable, good memories, clean. We hope to return sometime. It is convenient in terms of location to the airport. Recently remodeled.

"for water kids"
Hiromi H, 11 Juin 2017

We stayed Cabana Room (2Qween beds, pool side room) that directly connected to the swimming pool. My daughter was so exited and we loved own patio too. Only one thing if you want to go sleep early we recommend to have earplugs. It is pretty noisy until the swimming pool closed (10pm)

"General"
gregorybW27AC, 11 Juin 2017

Excellent place to stay will be back. Staff went above and beyond to make us feel comfortable. The location for us is perfect for shopping (close to Crossiron Mills shopping center and for catching a flight.

"Always love staying here!"
johnvH7088QD, 09 Juin 2017

The hotel and it amenities are excellent! But it is the staff that make it for me and my hubby! From Mo, Rene,Sonja, and Kavish at the front desk. To Virginia, Janet, Jenny and Ravi in the Restaurant!

"Calgary Vacation"
Amanda_81_81, 04 Juin 2017

Would highly recommend this location to anyone staying in Calgary. Rooms were very clean, all hotel staff was very friendly and helpful. The lounge has really good food and great staff! The breakfast buffet was delicious and staff was amazing!

"Port O' Call Calgary"
F3593YNdennism, 04 Juin 2017

We choose this hotel for several reasons. We often travel and they have reasonable rates for underground secure parking. The staff are wonderful (ALWAYS). Price is reasonable rooms are clean and has free shuttle to and from the airport which is only about a 10 minute ride. Now that's impressive.

"Great"
rachelhY1126GT, 03 Juin 2017

Great price for hotel, kids loved the pool. Friendly, professional staff. No complaints with anything. Would not want room with door going directly into pool if was not travelling with kids. Lounge was good supper.

"Best Western Port O Call"
A A, 01 Juin 2017

I took my grandson to this hotel last weekend. The staff at the front desk were very welcoming, friendly and helpful. I chose this particular hotel because, the reviews on their waterpark were very good. My grandson loved the slides and was happy that there were two pools to choose from. The main pool area has two awesome slides. The rooms were spacious and clean. The view from our room was amazing. We could see all of downtown Calgary skyline and the majestic Rocky Mountains in the background. I will most definetly be back with my grandson for more fun times!

"Best hotel ever"
sunshinemack, 31 Mai 2017

We have stayed at many many hotels and have never been as pleased as this stay. The hotel is very lovely all around. The water park is soo much fun and loved that there was a toddler area for my little one to play too. They have lots of life jackets available for the littles to use as well. The only downfall was we had family in town that wanted to come and swim with us but weren't allowed because they were not guests and all guests require wristbands to use the water park. We ate at the restaurant and all the food was Delicious! Our hotel room was huge, we had 4 adults and a toddler and we had tons of room. Very spacious. I highly recommend staying here and this will be my hotel of choice for future Calgary stays!

"EXCELLENT!!!"
Kayla K, 29 Mai 2017

Excellent place to stay, especially for families! Excellent water park. Very clean and very kind, helpful staff. Will be staying here again! Breakfast was a delicious buffet style with fresh food. They sell tickets to the zoo & new space centre for almost half of the price you would have to pay at the door of those places. Lovely hotel.

"excellent!"
joseem286, 29 Mai 2017

will be coming back! great place, amazing staff!t we checked in with 4 kids, the reception knew they were looking forward to the waterpark so they offered us a late check out so we could benefit from our stay to use the pool!

"This hotel meets all of our family needs for business and plasure"
pennyniels, 29 Mai 2017

This Best Western is a truly all service hotel., It meets our family needs for pleasure and business I have no trouble recommending this hotel. The hotel is structured for family pleasure and when on a business trip it meets all of our needs being close to facilities in Calgary and having the business requirements a hotel needs.

"Great family fun"
67gillianw, 25 Mai 2017

We travelled to Calgary for a family vacation with a 2 year old and 3 year old. We stayed at the Best Western Port O Call. The staff were very friendly and helpful. They made us feel like VIPs.the hotel was very clean and quiet. The rooms were extremely comfortable and made traveling with kids easy. The hotel has a great little water park, which we enjoyed daily, and good restaurant options for kids and adults alike. In addition, they offer discounted tickets to the family tourist attractions (e.g. Calgary zoo and Telus Spark Center). All in all this was a fantastic vacation and hotel. I highly recommend it.

"Best while flying out west"
833gregoryd, 24 Mai 2017

Staff made me feel like an old friend, very welcoming. The room was clean and modern. Very comfortable. Jetz bar served delicious, quality food at a reasonable price. On the whole...very good... I'd stay again.

"Wonderful suprisr"
sunset185, 22 Mai 2017

My family took a trip to BC and decided to stay for 2 nights and booked this hotel because of the price. My 4 year old and 2 year old as well as myself loved the pool. The rooms were well kept and clean. The staff was very friendly with a last minute check in and then another night added.

"Always a favorite"
Dwayne P, 19 Mai 2017

Love the atmosphere although it is getting a little dated. Staff is always good. Always clean. The pool area is the strong point. Kids love it! Restaurant food can be a hit and miss but is okay. The staff at restaurant is friendly. Will stay our Calgary hotel choice

"3 days training in Calgary, Alberta."
kduxbury, 18 Mai 2017

The Best Western Port O Call hotel is where I stayed. I found the hotel to be very close to the training center. It is easy to get to and also leave. It is located just off McKnight Blvd. and has easy access to Deerfoot. (#2 highway). I ate in the main restaurant every day for breakfast and supper and had very good selection and well prepared meals. They have 3 offerings each from 2 different, local, craft breweries. The staff are very friendly and helpful. The housekeeping was excellent, the room was spacious and well presented. I am only concerned with two aspects for a hotel room, a comfortable bed with nice linen, and a functioning bathroom. The Port O Call had both. It looks as though the floor I was on(2nd) has been recently renovated, as well as the lobby and main dining room. All this for $130.00. per night. There is underground secure parking available, though I did not use it, it was offered. Over all, this is a very nice hotel. I cannot make a negative comment as the stay was most enjoyable, with no detraction. I will definitely stay here my next trip to Calgary.

"Business to pleasure!"
MilenaT78, 18 Mai 2017

My stay at the Best Western started off for business, but I extended my stay for pleasure as well. The staff is lovely, and my overall experience with the hotel was wonderful. They are definitely my go-to hotel when I'm looking to travel.

"First class service"
CatherineL82, 15 Mai 2017

This was my first time staying at a Best Western Plus, but it will not be my last. Although the hotel is a little older than some nearby, it made up for it with excellent customer service. The front desk staff were so friendly and made me feel like a VIP!

"Quick Stay"
847vittorios, 11 Mai 2017

We chose to stay at an airport hotel the night before an early morning flight. The BW Port o'call was in a convenient location, free shuttle to and from the airport and affordable parking for the week. We checked in late and left early so we could not make use of the many amenities at this property. The breakfast area looked great as well as the pool area. I would recommend this hotel for all your needs in Calgary.

"A Fantastic Hotel"
NathanYQQ, 09 Mai 2017

This hotel is almost totally renovated from top to bottom. I've stayed here many times and it's always extremely pleasant. The staff are outstanding and really make the stay special. The rooms are spacious, well appointed and extremely clean. If you have kids the pool is amazing, with waterslides, a shallow pool and a kids play area. I always look forward to my stay here!

"Best hotel in calgary"
705sujatap, 09 Mai 2017

We stayed in this hotel in may, a family trip to Calgary and had awesome experience. My kids loved the swimming pool and slide. Room was well decorated and cozy. Quite and cozy room close to airport. I recomand this hotel to everyone.

"Awesome Birthday Party Location!"
klester0427, 09 Mai 2017

We celebrated my daughters 10th birthday with a girls hotel sleepover and waterpark party. We booked two cabana rooms right off the waterpark and had a blast! The hotel is very nice. The room was very nice. Yes the waterpark was a tad loud from the cabana room BUT thats what you get for booking a cabana room. I booked it for the sheer convenience as we had 5 10-11 year old girls running around and this was the easiest way. HIGHLY recommend booking this hotel for this type of birthday party...or for any reason at all.

"Great Place to Stay"
Z3909XMkimm, 08 Mai 2017

Great place to stay for the money that was paid out. Price was a little high, but still ok. Location close to air port and was able to get every where else quickly that we needed to be. Great staff and great food. Water park was great for the son, he had a blast.

"1 Stop Shop"
603coryc, 01 Mai 2017

When you walk in the doors you feel like your at a resort. Excellent for the kids. Staff are fantastic. Food was good. Kids had a blast in the swimming area The gym has all the equipment for a good workout. The steam room is amazing.

"Fantastic hotel"
samanthak242, 01 Mai 2017

They really went out of their way to correct a mistake with the site we booked through and we had an excellent time.. breakfast buffet is good and the Waterpark kept the kids asking to go back. We go to this hotel everytime we go to Calgary and everytime they've always rolled out the red carpet. If I were you I'd stay here in Calgary.

"Ok"
emmarV1329IP, 01 Mai 2017

We would have been more pleased if we had been able to use the pool .. should have seniors hour as there was a hockey tourney with lottsa kids and we could not get near the pool .......a place to relax wasour goal and a respite weekend as we come here often with our kids .

"Great hotel, AMAZING STAFF"
Jess_3633, 30 Avril 2017

This hotel has so many amenities. Pools, hot tubs, water slides, gym, many delicious options for food, lots of places to sit to relax or work. Super comfy beds and pillows. Very clean! What blew me away the most was the EXCELLENT customer service! Everyone was so friendly, welcoming, and helpful! I will definitly stay here again!

"Cozy, hospitalbe, perfect for the for families!"
Daydreamer272010, 29 Avril 2017

We stayed here before flying out the next day. We had supper and breakfast at the hotel. Both were very delicious lots of variety and very friendly staff. The kids loved the pool and water slides. It was very clean and set up very nicely for spectators.

"Great water park"
687josht, 26 Avril 2017

We come to this hotel often for mini vacations. The kids love the water park, keeps them busy for hours. The staff are friendly, the rooms are clean, room service and restaurant serve good food. We will return.

"Excellent"
katherinesM6654DC, 26 Avril 2017

Most accommodating. I injured my leg during our trip and could not walk unassisted. We decided to stay the night and when we arrived by shuttle, they offered me a wheel chair for my use during our stay and a room with a walk in shower so that I did not have to try to climb into a tub. We have stayed at the Port O Call before, but after the exceptional service this last time. We will make this our main stay hotel whenever we travel.

"Great hotel"
adambY9211AM, 25 Avril 2017

Loved the pools! Kids had a fantastic time! We will definitely be back in the future! Clean rooms, great breakfast buffet, beautiful lobby, and pool areas. Bed could be a bit more comfortable, other than that, great hotel!

"A great hotel for business or pleasure"
Y5230QTscottc, 23 Avril 2017

As a Westjet employee it is always a pleasure to stay at this location. It is clear that management is doing a very good job at this location since many of the employees have remained the same over the years. The staff are very familiar with our needs and go out of their way to make our stay enjoyable. They recognize us as returning Westjetters and make us feel very welcome. I always request this hotel when coming to YYC for Westjet business. While I do not use it, this location also has a fantastic, indoor water park and appears to be a very family friendly location.

"Weekday Stay"
Allen B, 22 Avril 2017

We stayed here for a Wednesday and Thursday night. The rooms were clean and spacious. The water slides and toddler pool was excellent. The on site restaurant had great food and was incredibly accommodating towards dairy and glutton allergies. Only critic is that the internet was almost unusable during peak times, could definitely be upgraded. This will likely be our go to hotel in Calgary.

"16:30"
809erwinb, 20 Avril 2017

very awesome hotel and amazing staff. they really were polite and always went above and beyond for my wife and I. The restaurants was ok but could have had more items on their menus and the closing times were too early.

"Great stay"
167dalea, 19 Avril 2017

We arrived late and left early the next day. Just a needed night stay at the end of a vacation. We had a short stay but everything was perfect. Very friendly staff and quick in and out. Great room and I love their pillows lol. We will be staying here again in the fall and I hope to get to the great pool area that we saw.

"Best hotel in Calgary!"
KtheGM, 19 Avril 2017

The Best Western Port O Call in Calgary is truly the best hotel I've stayed in for short family vacations or stop over for connecting flights. It offers absolutely everything: great staff in all areas, freshly updated rooms with great decor and comfy beds, the best pool with waterslides and hot tubs, awesome restaurant and lounge plus a coffee bar, fitness room, racquetball court, second swimming pool, salon, underground parking, and shuttle service to and from airport. It really lacks nothing. Terrific location in NE for airport, zoo, downtown, Cross Iron Mills shopping - really very easy to get anywhere because it's so close to Deerfoot Trail. And a very reasonable price. We actually visit Calgary more often because of this great hotel !!

"Forgot My Swimsuit"
Patricia B, 18 Avril 2017

I came here for a wedding ceremony and reception. The basement has few nice meeting rooms that are easy to organize. They also have a ballroom with a decent dance floor. The food was really nice, in a buffet style format. The swim areas are great. I forgot my swimsuit but they have slides, pools, hot tubs. And in the basement with the boardrooms there is an exercise room with it's own quiet pool with hot tub and steam room. The hotel is a bit out of the way from conveniences but is close to the airport for those coming in and going out of town. Keep this in mind if you are a light sleeper.

"Moe is the man"
cameronu941, 18 Avril 2017

Moe the best there is, the best there was, and the best there ever will be! His honesty and high quality demeanor has rubbed off on all the staff there. They need a free breakfast and a better gym. I have stayed at others in the area but the Port is quieter cause its made of concrete and not OSB wood.

"Port O Call"
X197EDjenniferm, 13 Avril 2017

Stayed for two nights with my two kids. Duvet was thin so it wasn't a comfy sleep, wingback chair was dirty, swimming pool towels were hard as a rock and the room was dated. My family and I wouldn't stay there again.

"Excellent hotel"
Neil K, 11 Avril 2017

Very professional staff and rooms are clean and comfortable. Excellent water park for kids and their Sunday brunch is terrific. You are greeted with a smile from the friendly check in staff and that goes a long way in starting the hotel experience off on the right foot.

"Rivals Disneyland"
teri512017, 09 Avril 2017

The hotel is brand new inside, spotlessly clean, everything works,staff friendly and courteous. Waterpark was so so fabulous, we stayed three hours and hated even then to go to the room. And the price was reasonable. It was as pleasuresble as staying at the Disney pier hotel in Disneyland. Can't wait to go back. My ( just) 3 year old grand daughter would not quit going down the BIG water slides. She also enjoyed the toddler water slide park and the hot tubs. Great place.

"Best Customer Care"
annetS3476OI, 08 Avril 2017

I felt valued and important to the staff. Instant service was always there for me, every step of the way. From my room to the front desk, to the restaurant, coffee shop, pool, to luggage assistance. Service was instant, friendly and the staff always asked if there was anything more they could do. Thank you very much!

"Disappointing service "
Chelsey V, 05 Avril 2017

My husband, my 7 month old, and I spent 4 nights here. My husband was taking a course in the hotel. I agree with the other reviews that state that the hotel cares more about their renovations then their guests. I called the front desk at least once every day of our stay asking them to stop making so much noise in the hallway, in the adjacent rooms, etc because I have a baby who needs to nap. Only once did the noise actually (temporarily) stop. Water park is ok, cold pool. Restaurant was not good for lunch. Room was clean and spacious, but couldn't rest in it during the day due to the noise that started every day around 8:30 am. Not impressed at all with the lack of customer service. We paid good money to stay here. Will not be back.

"A great place to stay"
l0rendaa, 03 Avril 2017

Friendly staff, clean, comfortable rooms, and great food. We come to Calgary every year for a baseball draft and stay overnight. The Port o Call does not disappoint. We are happy to make our reservations with them.

"Totally depends on purpose of visit"
shshmex, 24 Novembre 2016

The hotel is past glory. The waterpark is totally vintage. The rooms are comfortable but tasteless. Now, I stayed at the hotel because of a meeting, which made sense. It is close to the airport (free shuttle). It is close to a decent size shopping mall (Sunridge). I prefered having my meals elsewhere, since I do not enjoy breakfast buffet or hotel food in general. The bar is a good option for a more informal meal and a cool drink. Angela is most amazing receptionist I have ever met. She is very service oriented, interested, smiley and helpful. In general the staff is very pleasant and well trained.

"Perfect hotel and location "
Sophie M, 24 Novembre 2016

Stayed at BW Port O'Call for business. It was nice to be greeted with great smiles. The hotel lobby is very nice. My room was large and very clean. Ordered room service. It was quickly delivered and meal was good.

"Greatplace"
crystalmY142DM, 21 Novembre 2016

Awesome amenities and comfort for people brining kids. Above and beyond along with great value. Pool area is fantastic. Staff is accommodating. Breakfast buffet is great so you don't have to leave the premises.

"Close to airport and highway"
867grantl, 19 Novembre 2016

The Port of Call was in Calgary when I lived here in the early 80's. It has been very tastefully up dated. The restaurant was good for both breakfast and dinner, and the prices are very much in line compared to some on the other hotels in the airport area

"Nice surprise!"
Rhonda G, 02 Novembre 2016

We stayed in the honeymoon suite. A very comfortable and spacious room! The staff in this hotel are awesome, from the front desk to housekeeping, everyone we interacted with was so friendly and helpful. We ate at the restaurant and the service was fantastic and the food was delicious! We did hear airplanes (to be expected from an airport hotel) but it was not as loud as we expected it to be. The only complaint is there was only sheers on the windows and would have appreciated black out curtains to get a bit more sleep.

"Calgary Trip"
Dennis F, 02 Novembre 2016

Staff were very helpful and pleasant, bed was very comfy, Lounge was relaxing. We lived in Calgary for more than 10 years and have moved to BC in 2010, we never had any experience at this hotel whether it was for leisure or an event. Needless to say, we would definitely stay here again if we visit Calgary again.

"We stayed 3 nights in this lovely hotel"
GoddessoftheNorth016, 02 Novembre 2016

Our stay was absolutely fabulous !!! The front desk people ( I'm sorry I cant recall your names ) go above and beyond !!! They pay close attention to details and always remembered our names when they spoke with us !!!!! Our room was spotlessly clean and fresh. The pool is outstanding!!! We ate several times in the Sky Harbour Restaurant, with the fabulous buffet available for any meal. We had the pleasure of meeting Ravi at the restaurant and he personally attended to our every need !! Ravi we love you !!! Our nine year old boy also enjoyed his stay.... something for everyone !!

"Good Pub, great gym and pool"
Greg L, 01 Novembre 2016

I stay here when I need to fly out of town. The amenities in the hotel are great, the rooms are always fresh. The heated underground parking is fantastic and reasonably priced. A must in a cold Calgary winter.

"Layover say"
Diane P, 28 Octobre 2016

I picked this hotel because I have stayed here many times before and the staff have always been more that helpful. The hotel is always well decorated and clean, the beds comfortable. I will use this hotel again.

"Love this Hotel!"
GwenRandy, 26 Octobre 2016

We stay at this fabulous hotel whenever we are in town. It is usually whenever we are preparing to fly out somewhere but have stayed here for a couples weekend. Friendly staff and clean spacious rooms!! I highly recommend it ??

"Port O'Call 1978"
banzai888, 24 Octobre 2016

Was working at Chemex Labs (AB) Ltd since 1976 and was one of the original patrons of the pub and cabaret. We held many events at the Port including Stampede week and Christmas parties. Miss the Hot Irons and Popcorns cabarets! What a party in 1985. Just about drowned in the Jajuzzi suite. Sweet Memories.

"What a wonderful hotel!"
Joanne5502, 24 Octobre 2016

Our son ( and then future) daughter-in-law, planned their wedding to happen in your hotel. They also asked for a block of rooms for guests. Well we were in those rooms this last week-end. Although we had a small problem with the main door on our room they quickly dealt with it and were so very good about it. I thank them so much for that. As for the rest of the hotel it was just amazing and can't say enough good things to say about it. The bed was so comfortable, the water park and downstairs pool/hot tub/steam room were wonderful. I even went down all slides. We went to the bar and shared natchos/calimari with our son which were delicious! and 3 mornings in a row..we would eat breakfast in your cafe. Virginia was very good and made us feel at home there.. many kudos to Virginia. Will add a pic of herself and I..she was so good to get her pic taken with me.If I was to offer any suggestions it would be to hold onto Virginia, shes a keeper! :-) Also the staff on the front desk, they were so good as well. We sure hope we get to stay in your hotel again and we are so happy our son and wife chose your hotel for their wedding.Thank you all so very much for the great hospitality and the wonderful service.

"Business trip - 8 night stay"
WirralScouser25, 24 Octobre 2016

Just returned from a 9 day stay at the Port O'Call while working nearby for business. Location was good for me as I was working fairly close by, however there wasn't much else close by in terms of amenities. the room was large with a nice big comfortable bed. Sleeping was never an issue. Close to the hotel yes, however no issue with plane noise. Breakfast was very good - the continental an offer was more than sufficient for a good start to the day, if a little cold on a couple of days. Reception staff was helpful and attentive. Used the airport shuttle bus once which runs once an hour for free, a nice touch. The Jets bar does really good chicken wings with a nice offer on during some sporting events. Fairly good beer selection as well. Only ate in the restaurant a couple of times due to other commitments, but found it to be good food. Large selection too. Never tried the pool area so can't comment, although I had feared the reception area would be overrun with kids, which it wasn't I was pleased to find. Overall a good stay - hotel looks a little dated from the outside however when inside it does all it needs to. Some extra storage/hangers would help though for the likes of myself who is staying for a number of nights. Big comfortable bed though was a bonus. I'd have no problems recommending this hotel for anybody travelling to the area for business for a few nights.

"great for the family"
Jesse M, 19 Octobre 2016

pertty nice place kids loved the water park room was clean staff was nice wifi was acceptable (as an IT professional this is a hot button for me) NO free breakfast! well i guess it cant be all good . .

" Ministry ambassador "
steve r, 19 Octobre 2016

Stayed overnite Great accommodation. Love underground parking. Organized a hot breakfast 10 people. Great meal. Room was okay. Catering (Anne) our hostess was perfect Virginia in catering was helpful and an asset.. Reasonable price

"Excellent hotel"
GMHO2012, 18 Octobre 2016

We had a large room with a king bed and sofa. The bed was very comfortable. The room was nicely decorated. We appreciated having an extra sink outside of the bathroom area. The countertops were modern-looking. Airplane noise was very minimal. Front desk staff were very helpful. We didn't have a chance to use the hot tubs but it was nice to know that there were two spa areas. They both looked inviting. There were a few restaurant options although no continental breakfast. The hotel was very easy to access when we arrived from the north (Deerfoot Trail) and it was very easy to find our way west along Stony Trail when we departed.

"Awesome Fun, but cold pool! "
TellingwhatIthink, 17 Octobre 2016

It was a wonderful experience. ALL the staff are friendly. The room service was great! Super clean! The pool is great fun. The only draw back is the pool room itself is freezing. Going up the stairs to the slides you FREEZE! And the pool water isnt overly warm either. Used the hot tub a lot to warm up quickly. But other then that it was perfect!

"WEEKEND IN THE CITY"
Mark D, 17 Octobre 2016

Another good weekend in Calgary, kids love it with the water park and the optional second pool area. Nice to have underground parking and it is a great choice for families needing close proximity to the airport and shopping!

"Absolutely amazing"
BarbAWS, 16 Octobre 2016

This is certainly the "best" Best Western I have ever visited. I would have thought it was much more upscale brand. The rooms were lovely. The service staff was professional and friendly. The dining room was extremely well staffed and the food was marvelous.

"Excellant Stay for families"
Shirlee25, 14 Octobre 2016

We booked a room at this hotel last minute and upon arriving we asked if we could get a room close to our son and his family. The staff were very accomodating finding us a room across the hall. We checked out the next morning but realized a couple hours later we would need rooms for another night so went back and once again the staff was able to get us in rooms similar to what we had after checking with cleaning people. The hotel has a water park and a kiddies pool as well as 2 hot tubs which we enjoyed. All the staff greeted you with smiles and went over and above to make our stay an Excellant one we would definitely stay there again when in Calgary Also free underground parking.

"Not impressed"
Colin S, 14 Octobre 2016

Was not impressed that both nights of our stay there was a small child banging on our door. I complained the first night but nothing was done as it continued. There were someone wearing dirty shoes in the pool area and there is a sign that says "no shoes" and 2 hotel employees were looking at him but said nothing. There was a kid skateboarding in the lobby when we checked out but the staff said nothing

"Excellent choice for extended trips"
Garry M, 13 Octobre 2016

We were booked on a very early flight so we stayed overnight and left our car there. VERY REASONABLE!! They have bus shuttle to and from the airport. The return shuttle was too long of a wait so we took a cab ($25.00)

"Best Hotel by the Airport"
Jenni_751, 13 Octobre 2016

We loved our one night stay at the Best Western Plus Port O' Call hotel. We booked the room on air miles so it was even FREE. The rooms were very large and comfortable and clean. The pool was a very big hit with my girls. Two waterslides and lots of other fun places to swim. We really enjoyed our stay and will be back when we pass through Calgary again.

"Great stay at this hotel"
AlbertaMilly, 12 Octobre 2016

I have to start by saying that our first night at this hotel was a bit disappointing, due to smoking in an adjacent room. When we complained the following morning, it became evident why this is a highly rated hotel. Both staff person Robin and the hotel manager took our concerns very seriously, and went above and beyond to make sure the balance of our stay was exceptional. Problems and issues occur at every hotel...the difference is how it is handled. My husband and I left with a high regard for this hotel, and we will definitely be back.

"Great Value"
Rick H, 12 Octobre 2016

Spent 2 nights at the POC hotel and was pleasantly surprised with the accommodations. The check in was quick and the staff were friendly . My room was spacious and very clean , and even though the hotel is located close to the airport , the noise from aircraft landing and taking off was minimal. I was on the 6th floor and really didn't notice most of the time. The fitness room was a 6 out of 10 ( one pce of equipment was out of order ) , but the large steam room was great , with a large supply of towels on hand in the change room. I didn't use the pool , jacuzzi or water slide , but the entire area was clean and looked enticing. All of the staff were friendly and helpful and made my stay all the more enjoyable. Room service was quick as was the service in the restaurants located in the hotel. Parking is available outdoors or in the hotel parkade underground. I would definitely stay at the POC again and would recommend it to my friends.

"Very recommandable hotel"
Always_0n_trip, 11 Octobre 2016

We stayed in the hotel for one night before picking up our camper for a longer tour through Canada. They picked us up at the airport, transfer is every hour on request. The hotel is located in the vicinity of the airport, not downtown. Check-in went ok. We had two rooms and both were very spacious and clean. Bathroom was ok too. They are providing parking lots for free. We had dinner and breakfast in the hotel, as no other restaurant was close by in walking distance. The dinner was very good including service. Also the breakfast was very good, no only offering the standard american breakfast, but also fruits, cereals and others. They do have a large swimming area inside the hotel, mainly for kids entertainment. We used the pool in the basement instead, which was also very good. All in all, no complaints, a hotel was all amienties, a very good restaurant and an excellent service at a reasonable price.

"Excellent choice, convenient to Calgary airport"
Carol F, 07 Octobre 2016

Nothing missing at this hotel! Loads of amenities here! They have everything you might want in a hotel, including clean and comfy beds. We took advantage of their airport shuttle service and were given late checkout privilege. Room rate was quite reasonable too. We especially recommend this hotel for families and seniors....also a good choice for business overnights.

"Good Hotel Near Airport"
TravelNotTourism, 03 Octobre 2016

This hotel is within a short drive of the Calgary airport, located in the NE of the city. VERY enthusiastic welcome. The room, which was very clean, included a microwave and bar refrigerator. There is a separate sink and mirror located outside the bathroom, which would be very convenient if the room was being shared by two or more persons. There is a large indoor parking garage. Besides a "water park," with pool and hot tub, there is, on the basement level another hot tub and small pool with various kinds of exercise equipment. The "water park" may at times be awash - pun intended - in children, so the basement level can be quieter. I had two disappointments - I found the mattress FAR too firm for my comfort, and although the desk chair in the room was comfortable, neither of the two upholstered chairs were.

"Great Hotel for a Family"
ZARA78, 03 Octobre 2016

We stay at the Port o Call every summer because our children love the waterpark. Rooms are spacious and beds are nice. This hotel is very close to lots of restaurants and Cross Iron Mills. I'd recommend it!

"No Hot Water!!!"
buptin, 02 Octobre 2016

Right after checking in last night my partner took a two minute shower before the hot water completely ran out. I had to have a cold shower before bed and even when I got up this morning the water was still cold.

"Excellent service!"
bogeeah, 02 Octobre 2016

Had a birthday sleepover for my daughter. Everyone was patient with the kids, courteous, and the facilities were great! Rooms were clean and the staff were awesome. Nice to see management around as well.

"Wonderful place for families"
Shirleen B, 30 Septembre 2016

This is our 4 th time to stay at the BW Port O call. The water park is great for the children ( ours are ages 9 & 6). It gets very busy but the kids love it. We only live an hour away, but coming to this hotel is their special treat. They like it that much. The staff is very friendly and accommodating. The room is always clean. The beds are comfortable. Altogether you can't go wrong.

"Great Stay nicely renovated suites"
hopingnikkita, 28 Septembre 2016

Stayed here with my daughter. The staff is welcoming and friendly. Rene at the front desk is a fun and fantastic person. He went out of his way to make sure that we were settled and had everything that we needed. Fantastic tubs in the rooms and the double sinks were a blessing for two women getting ready in the mornings. Large rooms and comfy beds. I will definitely be back if we need a place to stay.

"Always feel taken care of!"
Serge514, 27 Septembre 2016

I usually end up here once a year. The service is always great. The food selection is great and at reasonable prices. The wings are fsntastic at Jetz Bar. There is also many food options nearby. There have been some renovations since he last time I was here. The tooms can use a bit of a facelift but overall it is clean!

"Excellent place to hang your hat"
William John D I, 26 Septembre 2016

Excellent place to stay when in Calgary on the way out of the country or just arriving back in the country. My wife and I have stayed at this hotel several times and the quality of the product and the service are always top notch.

"Great Family Hotel"
Colette A, 23 Septembre 2016

We can in late at night because the other hotel we booked did not have parking for our family vehicle. We were offered a room right away and to our delight the hotel had a waterpark. The kids were so excited!!! We were very thankful! :)

"First Class all the way"
Terrance B, 21 Septembre 2016

This hotel and its staff are amazing. First class food, service, rooms and accommodations. They could not do enough for us. Amazing all the way. From the moment I checked in to the checkout everything was done with great care to make our meeting and conference go smoothly.

"Great hotel, pull out couches need to be replaced"
Sabrina H, 21 Septembre 2016

I love staying at this hotel with my family! We have three little girls and they love it there! We stayed in their nicest room (the suite) last time but have also stayed in the 2 queen room before too. Breakfast is awesome for the price!! The pool is great, staff is wonderful. The room was nice and clean. The only issue we had was the pull out couch. We have stayed at a lot of hotels and we expect a pull out couch to be a little uncomfortable because it's just a pull out couch but this one was painful! It was the worse pull out couch I've ever laid on and desperately needs to be replaced! I almost slept on the floor but ended up putting the couch back together and just squishing on there to sleep the first night. Staff took care of me for the next 2 nights and provided me with something more comfortable. It seems like the hotel is aware of how uncomfortable they are so I don't understand why they don't replace them or at least leave a memory foam on them so they are bearable to lay on. Everything else was great! We love this hotel... just really hope they replace those couches!

"Incredible!"
rbarsalou, 19 Septembre 2016

This hotel was so clean and modern. Beautiful view of nose hill park too. The water park was so awesome to top it off! I will definitely be back! The staff were also very friendly and professional. You could hear some of the airplanes taking off but it did not bother us or our baby at all.

"Excellent Hotel "
Foodie5972, 13 Septembre 2016

Spent a night here while on vacation with the kids. Good, clean hotel. Staff were very pleasant and helpful. Waterpark is excellent and tons of fun, 11yr old and 4yr old loved it. Breakfast is not included, other than that I thoroughly enjoyed this hotel.

"port o call inn calgary. Great hotel near airport"
andre h, 13 Septembre 2016

I like to use Port O Call Inn as my last stay in Calgary before I return home. I usually stay 5-6 days because of the large balcony I reserve because it gives me space and a little bit of home feel. the rooms are always clean, fresh and comfortable. The internet connection has improved greatly without problems. The Jet bar / lounge is great and the food is as well. It Is close to everything I need and if I need to get south, Deerfoot is nearby. Great staff and always ready to help with results. I don't go anywhere else but here...

"Water slide"
Veronica H, 13 Septembre 2016

This was a pleasure trip for my grandsons and I. Easy directions, great water slide. Breakfast buffet looked good however, was packaged foods that do not work with allergies. Staff was very nice from room staff to front desk.

"Wonderful hotel! "
SparkySprite, 12 Septembre 2016

My husband and I visited here for a 3 day weekend. We stayed in a king suite, with a delightful Jacuzzi tub. The shower had body jets and was very spacious. The bed was extremely comfortable, and we loved having such a nice sitting area in which to read or watch the large flat panel TV. Given the location of the hotel the end of the runway, you would think that the room would be noisy. But it wasn't at all noisy we slept very well. The waterpark was a blast, I had a great time on the waterslides. What a great place for a family to get away for the weekend. What some people didn't realize, is that there was another smaller swimming pool located next to the fitness center, which also had a hot tub. So there really is a good variety of activities at the hotel for both families and couples! The staff were very friendly, and helped make our stay very enjoyable. The parking was free, and plentiful. The restaurant offered a fantastic Sunday brunch. We will definitely be back to stay at the Port O Call in Calgary! My only regret in our stay at the hotel, was that we left soda and cider in the fridge, because we were in a hurry to check out. I hope somebody ended up enjoying it!

"Excellent Hotel"
Neil K, 10 Septembre 2016

Wonderful hotel and always clean and staff is very professional. The waterpark is amazing and the restaurants have excellent food. Overall a very very good hotel. Whenever I stay in Calgary this is the hotel of choice

"Comfortable and spacious "
Josefina R, 07 Septembre 2016

This is an older property with renovations to a portion of the hotel. Request for rooms on the tower side. Convenient underground parking with room key access. Only things not working in the room was the bathroom exhaust fan nor the blow dryer. Requested for a new blow dryer from front desk and it was promptly delivered. Conveniently located very near the airport but luckily you cannot hear airplane noise.

"Recent stay"
kimking2014, 04 Septembre 2016

Since my last stay they have changed the shuttle, no longer long wait times. I absolutely love this hotel. Best buffet I ever had. Rooms are always clean. Check in is fast, and extremely friendly! Jets has the best steak dinner, give it a try you won't regret

"Excellent and caring"
lilbiteb, 03 Septembre 2016

I had a family emergency and had to rush to Calgary. I arrived late at night totally unprepared and distressed. Without going into details, the front desk were wonderful and very caring. The room was lovely and comfortable and breakfast was great, again with very nice staff. Thank you to all of the staff. Great job!

"Customer Service WOW"
rcgelono, 02 Septembre 2016

Had rental car trouble that kept us in Calgary another night- rechecked in as we needed a place for the night. During check-in, related to the desk person the rental issues that delayed our travel. At the end of the process, she handed me a small white bag with treats, stating " I hope this sweetens your night". I almost broke down right there, it was most touching after a very difficult day! We have stayed at this Best Western each time we flew into Calgary at the start of our biennial Canadian Rockies vacations. It is close to the airport and rates are quite reasonable, rooms are comfortable and definitely the customer service is remarkable. I wish I paid more attention to the name tag of that remarkable desk staff( rechecked in Aug 28). She deserves commendation AND we will keep coming back to stay at this BW whenever in Calgary.

"Best Staff in Calgary"
L9062CDdaniellel, 31 Août 2016

This is a great hotel with excellent clean amenities. The staff put this hotel over the top, seriously they are wonderful and will do whatever they can to make your stay comfortable. The waitress Pamela in the lounge is the best waitress i have come across in years.

"great staff and care for their quests"
Mary P, 30 Août 2016

The needs of their quests are top priority all you have to do is ask and they will make you happy. Lots of amenties to suite all interest levels. I wil definitely be a return customer and have suggested my stay to others also.

"Another excellent stay"
John S, 28 Août 2016

This is the second summer we have stayed at the hotel and the entire hotel is clean, the room is a nice size (I like that the desk faces the room instead of the wall), and the underground parking is great. It is a busy hotel with lots of kids running around so maybe not the best place for business travelers.

"Awesome spot with kids!"
KRV16, 19 Août 2016

We have stayed here several times over the years. My 6 and 8 yr olds love the water park! The rooms r nice/clean, staff r always great, close to crossiron mills shopping, close to the airport, easy to get to, Loads of great restaurants all around. Will continue to stay here. .

"Fun pool"
Kelly S, 18 Août 2016

We stayed 3 nights in a family room. The room was large and had a nice balcony. One bed was comfortable but the other was not. Unfortunately we put our two year old who wouldn't know the difference in the comfy bed and she wasn't switching. I can't say I loved what the hotel itself had to offer. No free coffee in the lobby (only a pay coffee bar that was only staffed until 1 p.m.). No breakfast (but an option for a $15 breakfast buffet). As I was checking out the front desk staff asked if my daughter wanted a juice then told me if we needed anything for the kids to ask the front desk (would have been nice to be told that at check in). I am fairly loyal to Holiday Inn and may have to continue that trend. We picked this hotel for the waterslides and they would be the only reason I would return.

"Great for Families"
Stephrox77, 16 Août 2016

Really great hotel. Sonia at the front desk greeted us so warmly and really made us feel welcome. She also made us awarw that the hotel offered discounted zoo tickets which was fantastic and saved us some cash to spend at the zoo. The hotel is clean, quiet, and all the staff was very helpful and friendly. The water park is excellent for the kids to burn some energy and the restaurant has a variety of moderately priced but very tasty food. The room was very clean and the fixtures were modern and the bathroom had a double sink area which made getting ready much easier. I would definitely stay here again and will recommend it to friends and family.

"First Night Kickoff"
Xuthl, 15 Août 2016

We stayed at this hotel on the first night of our BC vacation. We left Edmonton shortly after work and drove through as far as Calgary. We weren't here long enough for me to provide much of a review. The pool was EXCELLENT! Curious that they gave us arm bands for the pool, and then when we got down to the pool hardly anybody was wearing one. It really didn't seem to matter. We have a nice sleep and a quick continental breakfast, and hit the road again. Thanks Best Western!

"Would have given this 5 stars but..."
Roomsgonewrong, 11 Août 2016

I loved just about everything with this hotel my only concern was when leaving the hotel the ramp was blocked by the shuttle and we needed to use it with the luggage cart and we had to push it off the curb and we spilled my baby's formula container and it was full after the spill it was almost empty and she is on a special formula that you can only get a certain places so travelling did not make that easy! Other than that everything was great would definetly stay again! Beds were comfy, water park was good but busy, parking was good and staff were great

"Awesome Family Experience"
Dee C, 11 Août 2016

A great place to stay with children. The waterpark is excellent and the staff are professional, friendly, and helpful. The location is easy to get to and convenient to the Airport as well as major routes to other parts of the city. The breakfast buffet was well laid out and I love that it was 1/2 price for kids. We'll be back.

"Awesome water park!"
kmanning, 10 Août 2016

We got in at 9 pm and our kids were in the water park by 9:15. It was busy, but the younger families started leaving and by 9:45 it was almost empty. Our kids (10, 13 & 15) all loved it! The room was very nice and we'd recommend it.

"Another great stay"
thritchen, 10 Août 2016

I've stayed at the Port O' Call many times for business and it never disappoints! The hotel is great for not only business travellers but families as well and has a fantastic pool/waterpark. The rooms are spacious, clean and really quiet; everything you'd want in a hotel room. The morning buffet is great and the service there is wonderful! The shuttle drivers are always cheerful! The front desk staff is warm and caring. Sonia checked me in and really took the time to accommodate my needs and made me feel at home. Everyone I came into contact with went above and beyond to make my stay wonderful.

"Friendly cozy place!"
sOophiaK98, 10 Août 2016

Very friendly cozy place to visit! Free WF & parking. Very nice chose for breakfast. Wonderful water park . Cozy furniture & pictures in the rooms. Microwave, refrigerator. great location , close to downtown, 10 min to drive.

"calgary best western"
Cathy A, 10 Août 2016

This is a very enjoyable hotel to stay at. The rooms are very good. The restaurant has excellent service and the food is very good and reasonably priced. There is a waterpark on site a well as a separate pool and hot tub on another level. It would be nice if the separate one could be adults only.

"Pre flight stay"
Steve H, 10 Août 2016

An excellent hotel with extremely helpful and friendly staff.The water park is a great facility to the hotel helping children and adults relax prior to or after a long journey. The restaurant offers and excellent range of food for breakfast and the staff are very attentive allowing you to relax and enjoy your stay.

"Love this room"
Pat M, 08 Août 2016

The honeymoon suite is amazing. Hot tub, steam shower, bar with high seats, very spacious. Comfy and relaxing if that's what you want or can get really fun and and a bit crazy if you like. Also two great pool areas.

"Fantastic Hotel"
DontStopExploring, 07 Août 2016

Hotel was very easy to find and staff were friendly and warm. We requested a quiet room and it was so quiet we felt like we were the only ones in the hotel. The pool was a bit hit with all the kids. The Sunday brunch was well worth the $24.00 price per person.. We will definitely stay here again and will recommend.

"Great stay, as usual"
John O, 06 Août 2016

Always a great stay at BW Port O'Call in Calgary. Staff and service is great. The restaurant, not sooo good. Prime Rib tough and chewy, Southern Chicken meal awful. 7 of us ate, the best thing ordered were the kids chicken fingers (and they were nothing special).

"Beautiful pool!"
Shelley B, 06 Août 2016

We loved our stay at the Port O' Call Beast Western Plus in Calgary. Beautiful Pool and workout areas; wish we would have had more time to enjoy this hotel. Dinning room looks wonderful;and staff were great. Great location for many Calgary adventures. We would return to this hotel again. Thank you so much.

"Excellent stay with great location!"
Judi H, 04 Août 2016

This place is clean, comfortable and the location is excellent! The staff is friendly and warm and very willing to help in any way they can to make your stay great! The Sky Lounge has great buffetts and the service is great too.

"Nice place "
GrammyJudi, 03 Août 2016

Stayed one night following a family reunion. Clean, large room, microwave and fridge. Water park including two waterslides, hot tub and kiddies area. Bar and restaurant, we ate at bar, good burger. Shuttle to airport was included but they forgot us, no problem, hotel ordered taxi which they paid for. Looking forward to staying there next year

"Great hotel with awesome staff!"
Demaluni, 03 Août 2016

This hotel is really worth a stay. Not far from the airport with quick transfers included but in a quiet surrounding. The hotel and the rooms are very clean and well maintained and the room was perfect to accommodate us four (two adults and two kids). Pricing is very good and parking is free if you arrive by car. My kids were crazy about the pool with waterslides – lots of fun after a long trip. There is a restaurant on site where we had breakfast. Wow – so much to choose from, very tasty and freshly made – really amazing! But the best thing about this hotel are the people. It´s been a while that we met so friendly and helpful staff in a hotel or restaurant – no matter who was on duty, which time it was and what questions we had. That is really awesome and exceptional! There are other hotels near the airport and some recently opened but we absolutely would prefer and recommend the Port O´ Call. We will be happy to stay here again in the near future. Thanks for the great time!

"Huge hotel"
chelsmaxwell, 02 Août 2016

Stayed here with my boyfriend while on our way back home and it was great, they had indoor parking and a huge pool/water park. We stayed up on one of the higher floors and the room was nice and spacious and friendly staff. Would stay again and recommend.

"Great hotel - awesome waterpark"
StazzyB, 02 Août 2016

This is the third time we have been at the Port of Call and our family loves it. We have two boys - 10 and 13 and they enjoy the two water slide water park and the food. Especially the pizza from Jetz. The staff is friendly and the rooms are clean and spacious. The fridge and microwave are also a plus. The fact that the hotel is located near the airport is a plus for us. We enjoy the quieter location and do t mind the drive. It's about 20 minutes to Heritage Park, 30 to Calaway Park and 1.5 hours to Banff. We will be back!

"Excellent Hotel Especially for Families"
Berns, 01 Août 2016

Booked 2 rooms right off the pool deck and brought our 5 grand kids ages 2-16. It was so handy being right there on the pool. We got rooms with a little balcony but they also had some right at the shallow kiddie pool. 2 water slides, nice pool, 2 hot tubs and a very good size kiddie pool. The rooms were very clean and updated. Beds were comfortable and the wifi worked well in the rooms. We had the buffet breakfast which was good. $14.95 for adults and $7.95 for kids 11 and under. The hotel offered zoo passes at half price which saved us a lot of money. There was plenty of Underground parking. Overall this was a great stay and we would definitely come back!

"Typical hotel"
JanetSaunders_10, 31 Juillet 2016

My son and I stayed at this hotel Friday for just one night. The rooms are spacious but dated. We heard doors slamming and loud noises all night so got very little sleep. We also ordered room service and it was burnt so we had to send it back. It took them 45 mins to come back so we cancelled our order. When we booked our room it stated free buffet breakfast but when we went to the restaurant the next morning they said our room category didn't have that option not would they even let me go grab my phone in our room to prove it so we just walked out. In my opinion the only selling feature of this hotel is the water slides. They were so much fun but extremely busy. We don't stay here again. I'll pick somewhere with better service.

"Awesome swimming"
Holly R, 28 Juillet 2016

Great pool and water slides for the kids! Always a huge plus. When we arrived we weren't given a poolside room as we had booked. the staff quickly fixed the problem and we were promptly moved to a poolside one. The only complaint is we would have loved a freezer in our room. Otherwise other then the rooms being dated our stay was great. Also would have loved breakfast included in our rate. Will definitely recommend to others and stay here again if we go to Calgary.

"What an amazing place to stay with your family!"
Alex T, 28 Juillet 2016

Absolutely loved this place - very quiet room, very nice waterpark, hot tubs and pools. Bed was comfortable and I just found the entire experience for my family to be wonderful. From the staff who greeted us when we arrived, to discovering that they had the two hot tubs on the main floor, and then going downstairs and finding a quieter kidney shaped pool and another hot tub with waterfall feature - led to a great experience for the whole family. Absolutely recommend!

"Great One Night Stay for a Family"
PT_Duck06, 28 Juillet 2016

We spent one night here at the end of our vacation before catching our plane home. The room was clean, comfortable, and quiet. Our dinner at the restaurant was very good (butter chicken and grilled chicken salad). If you are catching an early plane, the restaurant does not open very early on the weekend. There is a coffee bar near the lobby that also has limited hours, but there is a sign saying reception staff will serve you outside of working hours (not sure if this is true). There is a 24 h Tim Horton's a short walk, if you need food very early. The waterpark was a zoo (to be expected) but with a 2 year old we were able to enjoy the quiet toddler pool and waterslide. We used the shuttle to go to the airport. The service was prompt (be sure to speak to hotel staff about the schedule so as not to be disappointed in the frequency). All in all, it was a relaxing last day and we would definitely return here.

"Wonderful Hotel"
aabd, 27 Juillet 2016

This hotel was amazing. First off, despite it being close to many different things in Calgary (airport, zoo, etc), it was very quiet at night. Second of all, it had the most fun pool/waterpark ever. I completely understand how some people book birthday parties here, if we were local I would do the same! Two great slides, both different (1 tube, 1 not), that go into a warm pool. A little pool for small children with their own mini water slide. Two hot tubs in that same area as well! And if the idea of sharing a pool with a lot of excited kids is a turn off, Port O' Call has thought of that, too. On a different floor, they have a second pool, and a hot tub that has mini waterfalls emptying into it. This is a very quiet pool. Third, they had the most friendly lobby staff I've ever met. Fourth, the housekeeping was amazing. I recommend staying here, especially if you have children.

"Great Family Hotel"
Honeym00nerz, 26 Juillet 2016

This is a great hotel for a family stay. The waterpark has two slides, and decent toddler area and two hot tubs. We stayed in a 2 queen + sofa bed room that was very clean and spacious. The hotel is near the airport so expect some air traffic, but it is really not that noticeable. The hotel is close enough to deerfoot and other major roads, so getting around isn't too bad...i.e. 5-10mins to the Zoo, 30 to Calaway park. The Breakfast buffet is good - it is not free like other Best Western's, but we added on a package to our room for something like $10-20 for the entire family and it was well worth it, however I didn't enjoy dinner there. Being a family hotel, there is some running and yelling kids, but nothing too bad. The gym is decent (universal, free weights, pull up/dip bar, cardio equipment) and there is a separate pool and hot tub next to it.

"Excellent Hotel"
why32, 25 Juillet 2016

Excellent service by all staff. Free parking. Very clean hotel. Kid friendly. The pool in the fitness centre was a nice retreat if you didn't want to be among all the activity in the waterpark. I would definitely stay here again. The only negative thing I would comment on is the prices in the restaurant. They are a bit high. We chose not to eat at the restaurant during our stay.

"Great Service - Nice Rooms "
realtortravels, 24 Juillet 2016

We stayed here with family requiring 3 rooms which were next to each other as requested, this helped a lot with young kids. The rooms are spotless & appear to be recently remodelled, large bathroom, with extra sink outside the main bath area, lots of sitting area in the double queen rooms. The beds were comfortable and we had a great sleep. We had both supper & breakfast in the Sky Harbour Dining room - both were great and once again excellent service. There was a small mix up about included breakfast, which the front desk staff ( Sonia I think) and the manager rectified immediately, which was much appreciated. The kids had a great time in the water park, which is also very clean even though it was a extremely busy Saturday. We definitely will be back.

"Go to"
mtnman2010, 23 Juillet 2016

This is our go to when we spend nights in Calgary. The pool and waterslides are awesome. The staff are courteous. They have a huge underground parking garage that you can keep your car in for the duration of your holiday. And they have poolside rooms with exits into the pool

"Satifactory stay"
Howard W, 23 Juillet 2016

Good stay however and the facility and the service was good however a little disappointing when the rate quoted over the phone was different from what I was charged.I did not expect that as I am a loyal gold member.

"Lucky find"
shenancy, 21 Juillet 2016

Our flight out of Calgary was canceled, and hotel space was tight due to the Stampede. We flagged down the shuttle driver and asked if there were any rooms at his hotel. He promptly called the hotel, and there was one room left! Upon arrival he made sure the busy, friendly front desk staff knew we had arrived. We received only wonderful hospitality from the clerk, the maids, the restaurant staff, and also the morning shuttle driver. This hotel is very clean and well maintained!

"Stay prior to flying to Chicago"
jan5621, 20 Juillet 2016

Great hotel and staff. Good food. Nice rooms. We had stayed here many years ago. Updated decor and rooms. Indoor water park. Indoor parking to leave your vehicle when travelling by air. Would highly recommend. Drive you to the airport and pick you up no charge

"Great way to spend a birthday weekend"
mweaver27, 19 Juillet 2016

First off, the staff here is wonderful. They are all welcoming, friendly, and pay attention to detail. Housekeeping is tops, spotless rooms, and they great you in the hallways with smiles. The water park here is great for kids. Everyone was having a blast. Parents could watch there young ones from the hot tub, great feature. The room was well equipped, two queen beds, bar fridge, large flat screen, and a view of a small green space (facing north). My only complaints would be that can hear people in next room and hallway quite clearly. The HVAC unit in the room has a tough time keeping a steady temperature. Either hot, or cold. Minor complaints, but definitely worth mentioning. Tips: - if you have kids, try to book a poolside room - don't try parking in underground parking with a large vehicle, impossible - request a room away from the ice machine - present your CAA or AMA card for a discount

"Anniversary"
Dave S, 19 Juillet 2016

Right from check in service was impecible. Sonia checked us in. She was so ready to make sure our evening went off without a hitch. Wine and roses were sent to room after we had checked in. Manager brought them to room himself. Honeymoon suite was perfect. Stayed here a couple of times on our anniversary. Sunday breakfast was hot buffet style. Food was very good. That's why my wife and I keep coming back to this hotel. A perfect way to spend our anniversary.

"Canadian hotels/Calgary"
Ian B, 18 Juillet 2016

Excellent experience, my only complaint was tv reception. Staff is always beyond helpful, great family type of atmosphere from them. Easy access to hotel from all directions. Meals we had were top notch. Breakfast buffet great and seemed to be very fresh every time.

"Clean, quiet and great staff"
Mo89564, 16 Juillet 2016

I booked this hotel using my airline miles and specifically chose it because it was close to the airport the night before our flight out and had good reviews. My husband and I checked into the hotel and there was an issue that I won't go into details about, but the staff at the front desk fixed our issue immediately. I have to give them major kudos for immediately recognizing a problem, immediately taking the steps to fix that problem, and even offering to comp breakfast in the morning at their restaurant. We couldn't take them up on their offers as we recognized it was a mistake and it was fixed, but I really appreciated the gesture. That's the way a business, especially in the hospitality industry, should be run. Our room was very comfortable, spacious and clean. I also enjoyed the water slides. I have no shame as an adult to be a kid again! The actual fitness center was a level below the slides and appeared to be rather small, but had the standard equipment. In the morning, the airport shuttle was prompt and got us to the airport safely. We were also able to drop off our rental car the day before and use the shuttle, which saved us a bit of money and one less thing to worry about before our flight. I gave this hotel 5 stars because it met or exceeded my expectations for my personal hotel needs (clean, quiet, wifi and airport shuttle). While I did use airline miles to "pay" for the room, I know how much it typically would cost to stay here and would not have had a problem paying that. I understand travelers have different needs, but if your hotel needs are relatively close to mine, I do recommend staying here.

"Excellent accomodation"
Audrey B, 15 Juillet 2016

We were traveling through Calgary enroute to West Kelowna, BC. As Stampede was on the hotel rooms at hotels were limited. We chose Best Western Port o Call. They do have two sets of pools/hot tubs. One on main floor in front of Registration and one on basement floor by Gym that is equipped with steam room, showers etc. Registration neglected to tell us of the Gym level amenities. I would recommend to anyone needing a place to stay in Calgary.

"Pricey for what you get"
MacFamily7777, 14 Juillet 2016

We live in Calgary and bought an on-line deal for this hotel because of the pool and waterslide. This part the kids really enjoyed, the water park is quite big. But I had on jeans and a hoodie and froze while sitting on the pool deck! They needed heat in that place. The room was spacious, but the bathroom is in need of updating. The carpet along the bathroom wall was completely soaked, like could not walk on it without shoes on. We let the front desk know, and someone came to look at it. They offered to move us, but we had already unpacked and were just staying the one night. I was not impressed how easy it was for my 7 year old to purchase a movie, for $21!! I called the front desk, and after a lengthy discussion they took off the charge and blocked movies for purchase from my room. If you stay here, be sure to ask for that. Staff friendly enough, but no one really went out of their way for us. The hotel is in a very industrial part of town, with nothing around it but loud trucks. I don't think we would return, with so many other hotels with waterparks in the area.

"Good"
Tuff_Mulhall, 14 Juillet 2016

Good but the decorations were a bit old. The reataurant waa good for breakfast buffet. You need to take the train or travel by car to get to down town. We didnt use the pool but it looked good with the water slides

"overnight business trip"
Sylvia S, 13 Juillet 2016

a decent hotel to stay at for short visits. Nothing extraordinary but nothing to complain about. Hotel is older but quiet. Very convenient to the airport so for early morning flights it is very convenient. Rooms are quiet and the staff is very helpful.

"Awesome Hotel & Staff"
SherryLV, 12 Juillet 2016

We were traveling as a school group and was stranded at the Calgary Airport due to inclement weather. The manager and staff at this Best Western accommodated the needs of our group exceptionally well! Considering it was Stampede weekend, they were so good to our group in getting us rooms at a reasonable rate. Thank you from the SSS group!

"Great place to stay for a young family"
Ryan D, 12 Juillet 2016

Great place to stay for a young family. Excellent services. Comfy room, great food and the pool is amazing !!! Great discount tickets for 4 great places to go in Calgary. Can't wait to stay here again.

"Great Hotel. Clean, and friendly staff."
Scubapers, 10 Juillet 2016

The hotel is close to the airport but you will not hear any planes flying by. The location is very convenient and you're close to restaurants about a block away. Tim Hortons is just across the street if you have the Timmy's urge. The staff are very friendly and helpful. The highlight of our stay was the water-park in the hotel itself. My kids got to enjoy the pool the following day before checking out. Thanks to the staff and management for making our stay so pleasant.

"Great hotel"
Claire G, 10 Juillet 2016

Staff are always helpful and friendly, kids love the pool with the slides. Breakfast buffet is excellent, as was the dinner we had in the restaurant. Rooms are clean and well presented. Overall a good choice in Calgary.

"A jerky start turned Pleasant "
MJMCan, 08 Juillet 2016

We checked in and the room was absolutely not up to our standards. The evening Manager Mo Eissa and Front reception clerk Angela quickly rectified the situation. Mo turned an ugly situation into a pleasant stay. I highly recommend this location because of the staff and management. Thank you Mo

"Good hotel, well situated"
phil52_10, 06 Juillet 2016

We stayed here for three nights. The reception area is bright and airy and the desk staff are really welcoming, polite and helpful.We had a room on the 7th floor which was quiet, well decorated and very spacious and very clean. There is a water park for the kids which would keep them amused for hours. There is no complimentary breakfast here, but the adjoining Skyharbour grill can provide this. You are only ten minutes from the airport and twenty minutes from Calgary, so it is ideally placed and easy to get anywhere north of the city. The condition of the hotel, the friendliness of all its staff, the adjacent facilities and its position make this a " will stay again " hotel.

"Nice hotel!"
Melissa A, 04 Juillet 2016

It is a nice hotel and the staff was very friendly. The location of the hotel was perfect. Close to the Zoo and Crossiron Mills shopping center. The kids enjoyed the pool. Only have few complaints. The biggest one was the smell of wet towels when we first got into our room. The bathroom smelled like they used a dirty cloth to wipe it down.

"Another good stay at Port O Call"
Mike C, 04 Juillet 2016

I stayed overnight at the Port O Call before travelling on to Edmonton. Staff very attentive. Although this was a business trip, there is an excellent indoor water facility for kids. I usually stay here when on business and am never disappointed.

"good choice for Airport Convenience"
jch0505, 02 Juillet 2016

I stayed at this property because I had a very early(6AM) flight out of the Calgary airport the next day. It is a very nice property with very helpful staff. The only issue was that the restaurant was closed (it was a Sunday night) but the bar was open - fewer choices for a vegetarian but not disappointing.

"Quick one night stay on road trip"
Forann99, 30 Juin 2016

This hotel was excellent for us. From the moment we walked in wreckers greeted with a very friendly front desk staff (Angela) who was super friendly and made us feel get welcome. Room was perfect and my six year old loved the water slides! Hotel restaurant excellent but really it was the staff that made this place shine. Will definitely be back. Stayed in room 248 June 30 2016.

"The best family hotel you can imagine. We will be returning!"
michaelsZ5230GX, 27 Juin 2016

My two kids and I had a great time last weekend at the Best Western Plus Port O' Call in Calgary. We booked it because we heard that the waterpark was fun, and that the service is great, and the hotel lived up to our expectations and more! Upon arrival, Angela at the front desk was super helpful. She had a small bag of toys for the kids. She treated us so well! We had a nice room with comfy beds. The bathrooms were great. We visited the waterpark 3 times on our two nights there for 2 hours each time. My kids could have even played for longer. We enjoyed the breakfast buffet, room service, and in-room movie. It was a perfect mini vacation. My sister lives in Calgary with her husband and kids, and I plan on staying at the Port O' Call whenever I come to visit!

"Ok - not great"
Pivo06, 27 Juin 2016

Stayed here, on a couple of occasions, over the past few months. The lobby and the restaurant are nice (good buffet). The rooms are basic and average at best. The gym is average to poor with good sized space but average equipment. At this price, I would expect breakfast included but...unfortunately not.

"Excellent place to hang your hat"
William John D I, 27 Juin 2016

My wife and I have stayed in this hotel several times and have always enjoyed the quality of the room and the service that the hotel staff have given us. The food in the dining room at diner and at breakfast is always very good.

"Awesome stay"
Austen M, 27 Juin 2016

Came off a long 3 hour car ride from Edmonton to Calgary arrived at 12:40PM to be in our rooms after a speedy 5 minute check in. Left the next morning at 9:00 to check out and be on the road again by 9:10. Overall great experience! Well Done!

"Great place"
cody t, 21 Juin 2016

We just stopped for the night on our way through town. Great for the kids to stretch out on the waterslide. Super professional staff, just amazing! Tones of restaurants close by. It's not a brand new hotel but it's very well kept. We found our new spot to stay every time we're through Calgary!

"Great hotel and Amazing staff"
Ferd I, 19 Juin 2016

Stayed at the Port O Call as my GF had a seminar/workshop nearby. We went the day before as I was in charge of looking after our 6 month old. Because she was in the seminar for 6 hours the next day, we were concerned that the checkout time would affect us and the baby. We asked the front desk if there was any way of extending the checkout as I didn't want to roam around for 5 hours with a 6 month old in a city without a place for her to nap and feed. They were AMAZING and accommodating to our plight. We got to stay way later than I thought they would let us. As we were going for breakfast that day we also noticed that our carriage's front wheel was locking due to dried mud. I believe either the manager on duty or general manager noticed and offered to get the baby carriage cleaned up while we ate!! That was incredible service. The rooms are very clean and the beds comfortable. The water park/kiddie pool was also very clean and pretty big for a hotel one. I would highly recommend not only for price but the staff actually care about your stay. It is a bit far from the downtown but if you have a vehicle it is very easy to get around. Kudos to the staff and especially front desk and manager (who cleaned the baby carriage) for a great experience.

"Review"
Brad B, 16 Juin 2016

Awful WIFI Have to pay for breakfast - and it is not cheap Little bit dated inside Great location Amazing staff Good TV's All in all a decent hotel, I have been in better and I have been in worse. Lack of vending machines however was a bit annoying and the restaurant/bar is quite expensive.

"The King Deluxe suite is awesome"
Benjamin T, 16 Juin 2016

When we walked in the room, we were very impressed. Neither me or my wife had been in a room this big ever. The room had a living area with a TV, which unfortunately was mostly pay-per-view movies. The bed was very comfortable. The jacuzzi tub comfortably fit two and the large walk in shower was a nice feature. Overall, we were very satisfied with our stay.

"Wedding Bliss"
lisajean420, 15 Juin 2016

I just want to write a review in regards to the amazing service I received from start to finish for holding my wedding at this hotel. They were very professional and quick to reply with all my questions I had. The information laid out and was very easy to decide on the details. We were able to taste the food before make any changes we needed. The Honeymoon Suite was very clean and beautiful. This hotel was so amazing to deal with a review does not quite cut it.

"Amazing pool"
Shannon M, 15 Juin 2016

The pool and water slides are amazing! Hotel room was clean, quiet and well maintained. It's very close to the airport and there is not much to do in the area. If the purpose of the trip is to see Calgary, a car is a must. I would definitely recommend this hotel.

"Excellent hotel"
Chris C, 15 Juin 2016

I have used this hotel probably close to 2 dozen times and they handle group reservations very well. The front desk staff is helpful and friendly and the dining room staff are exceptionally good, year after year and even remember me during my stays. Rooms are spacious and clean. Beds are comfortable and the internet even seems to work. Only downside is you are a bit isolated here with only the choices of the in house restaurant or bar / lounge for meals. Other than the usual fast food chains, it's a fair walk to any other decent restaurants, but like I said the food and the service at the dining room and the lounge are quite good.

"family gathering"
tracyg682, 14 Juin 2016

We had three family's meet at the hotel and had a birthday celebration. The kids are 3,5 and 10 and enjoyed the water slide. We went to the Calgary Zoo and bought tickets at the hotel at a 50% off discount. It was a good location to get around the city. The breakfast buffet was very good, and had lots of choices.

"So ... so. Just average"
Wojciech K, 14 Juin 2016

Just average hotel. Nice staff and clean. Restaurant average and close to the airport. Lots of parking. Rooms are a bit dated but very clean. The view and location is average. Nothing close by. Would stay again.

"Very good stay."
Samuel J, 10 Juin 2016

Stayed at this hotel for one night before flying back to the UK the next day. Would suggest this hotel to anyone was a very pleasant stay. The Air con in the room was very effective even though the sun was beating down the room remained nice and cool. The Buffet breakfast was well worth it. My only reservation was that the Evening meal was not the best.

"Not up to "Plus" level"
Brian M, 08 Juin 2016

As compared to other Best Western Plus properties, this one is well below par. We all's are so thin you can here everything next door. Linens, bed, room amenities were all below par. Head board banged on wall with every movement. Airport shuttle only runs hourly, so you better time it right, and don't arrive late at night. Other people properties include breakfast, but this I need charges $20 with tax. If you are looking for a Calgary airport hotel try the Best Western Premier for which I gave a raving review.

"Nice Staff, Room, But need some LIGHTS"
Em A, 07 Juin 2016

This hotel is within close proximity of Calgary Airport and has complimentary shuttle service that takes about 25 minutes to get back and forth to airport. The room is very comfortable, super bed and has the usual amenities (micro, fridge, etc.). However, they have to do something about the lighting in the bathroom. I guess if your a business man you can shave in that light, but a business woman needs more light to achieve that "sparkle". I don't really mind the low light in the room, but please lets amp up the bathroom lights. Perhaps they could invest in a lighted makeup mirror that I have seen in some hotels. The staff is super nice, ready to accommodate when every they can. I dealt with Mo and others at the front desk. Mo is very customer oriented and makes you feel like he cares you are staying there. The restaurant staff is also super nice, it's not their fault the food is pretty bad. Both times I ate there were uneventful. The order of some of "the best chicken wings" in Calgary I got were very salty and dry outer part and there wasn't much chicken on those bones. But this shouldn't deter you from staying here, it's a good hotel. One thing I should note is that I did not eat in the better of the two restaurants in the hotel, so I can't judge the quality of the food in both.

"Excellent Stay"
Steve B, 06 Juin 2016

The water park was excellent for my 6 year old. We spent a lot of our down time in the pools. It did get busy at times but was still very fun. Staff was very friendly and accommodating. Restaurant had a great buffet option for breakfast and Saturday evening dinner. Room was very good. Nice to have a microwave and fridge and the bed was very comfortable. Highly recommend for anyone with young kids.

"Hotel - Went Beyond Our Expectations"
Glen G, 03 Juin 2016

The Best Western PLUS Port O'Call Hotel went beyond our expectations. This hotel is conveniently located near the Calgary International Airport. It offers good value for our money. We even received a $25.00 discount as we are loyal to the Best Western Brand. My wife and I were warmly welcomed to the hotel by front desk personnel. We found our room to be spacious and very clean. We, particularly, appreciated the double sinks in the bathroom. We found the water park on the hotel premises to be a real bonus. As a senior citizen, I appreciated that young parents and their children were quite tolerant of this old guy. Finally, there is underground parking at no extra charge. Again, we found good value in this property. We have no hesitation in recommending this hotel for future visits to Calgary.

"A hotel staff that enjoys ensuring the comfort of their guests."
Alana D, 02 Juin 2016

I wondered whether the caring nature of the staff was due to a their experiences helping the victims of the Fort McMurray fires or whether these attitudes were there previously. Regardless of the reasons I felt that they were helpful because they enjoyed being helpful not because it was their job or that they would be rewarded for being helpful.

"NICE HOTEL"
Johanne G, 31 Mai 2016

nice hotel with great service but the restaurants a snak bar and a sitted restaurant are very expensive... 24$ for breakfast...a little too much for me...The suite we had was great with the hot tub ... A little far from town but in walking distance (35 minutes) on a side of a busy street and even fartest from downtown Calgary... Nice pool for kids

"Great for kids!"
Lisa K, 29 Mai 2016

Have stayed here 3 times within the 12 months. We enjoy for the Waterpark and that there is a smaller side for the small kids and big pool with 2 large water slides for adults and older kids. The rooms were clean and satisfactory for our needs. The restaurant I would rate about 3 stars out 5, The last time we were there, the gift shop had closed, it would be nice if they open one up, that way there is a quick stop for snacks, medications and other sundries as needed. There is a quick stop snack counter but the hours are very limited, I would only trust to grab a drink there or prepackaged food. There are surrounding restaurants to the hotel: Tim Hortons, Chili's and Moxies that are a quick drive too. Parking: there is both above and underground parking, we loved the underground parking in cold weather months. Will stay here again because it suitable for families.

"OK, not great"
Eldon B, 28 Mai 2016

Hotel was nice. Rooms along the pool are exceptionally stuffy (no exterior window) and smell of chlorine and my daughter came up from the bottom of the pool with a giant clump of hair (not hers) wrapped around her arm. Front desk service was good. Easy access to most amenities and attractions in Calgary area.

"GREAT for kids!"
kaaryn, 27 Mai 2016

We stayed here for one night and will definitely return. The pool area was the highlight for the kids - with two water slides and a pool with sprayers, it is ideal for kids ages 7+, and there is a wading pool with a small slide for the little ones. Poolside rooms are a bonus for families - although we found the room a bit dark due to being an interior room, it was clean and comfortable. The onsite restaurant is excellent with top-notch service from staff. Generous portions all around including the kids' menu. If you're in more of a hurry in the morning, there is a little coffee shop where you can grab something to take with you - but if you have time to stay for breakfast (we didn't) the buffet looks great. To be more competitive with other hotels, it would be nice if the room rates included breakfast - but unlike some other properties in the area, there was no add-on charge for parking or wifi.

"Great stay for families"
Jeremy H, 26 Mai 2016

excellent service and terrific waterpark for kids to keep busy, pool side rooms are great. Rooms were big beds are very comfortable. Hotel is in great location to the airport shuttle service was great

"Great Value in Calgary"
David C, 24 Mai 2016

This hotel has a waterslide and pools for our grandkids. The rooms are spacious and comfortable. There is excellent underground parking and it is easy to travel to events and family locations from here.

"Kids and Waterslides"
Mel S, 23 Mai 2016

It seems even the friends I have who have taken their kids to Disney Land always say the part the kids liked the best was the hotel pool. This hotel got it right. They are close to the Zoo, the space Science Centre and we even went to the Calgary Tower, but what the kids loved was the pool and the 2 waterslides one closed and one open. We travel with a child with Autism he loves the open slide, his brother loves the closed slide and their cousin who is 14 months loved the kiddie pool. The hotel was clean, quiet - and had a great breakfast buffet and evening supper restaurant. 5 stars we will stay here again!

"Mini Vacation"
Shannon A, 21 Mai 2016

Great hotel to visit! Kids had a blast at the waterpark. Good food at the restaurant. The buffet style eating makes meal time quick and easy. Clean rooms and comfortable beds. Great customer service at check in and out. No issues. We look forward to returning!

"Awesome Hotel and staff !!!"
SunFun549, 20 Mai 2016

Wow ! We were upgraded to this big king suite .....1 full bath with its own tv AND a second 2 piece bathroom ! Huge beautiful bedroom ! Living room/dining room ......3 tvs total in this suite .....Huge Thank you to the wonderful, amazing front desk staff who never fail to impress us each and every time we stay here !!! Airport shuttle very reliable ! Highly recommend this hotel , we can't wait to stay here again !

"Great place to stay for a young family"
Ryan D, 20 Mai 2016

This hotel was fantastic. Very clean and modern looking. Rooms very spacious and beds very comfy. Great pool for kids of all ages. Good selection for food at numerous restaurant options. Very close to airport and highway so getting around to all of Calgary tourist hot spots very good. Going back this summer and have recommended to all family and friends.

"GREAT Family hotel ... but not exactly my cup of tea"
Jess699, 18 Mai 2016

Traditionally, I tend to stay away from these Big Chain Hotels. However, I was travelling on business and this is where they put me. The hotel was clean, bed was comfortable and the staff was friendly. They had a small fresh snack bar (which was nice in the am). The big attraction seemed to be the water park! I spoke with a colleague who has an 8 year old daughter and she said that she travels to this hotel as a complete holiday! They travel with a couple other families and the kids prefer to stay at the hotel over visiting the Calgary Zoo! I, however, can be a bit of a hipster snob at times and prefer my hotels to be boutique, unique and filled with amenities such as roof top bars and craft cocktail lounges. The other drawback for me is that it was 20 minute drive to 17th ave (a trendier part of Calgary that has my preferred amenities). For a Best Western Style Experience 5 out of 5. For me, OK - 3 out of 5.

"Clean, affordable, great for famillies with kids that enjoy water slides."
Dixydyanne, 17 Mai 2016

Clean rooms,comfortable beds, water park with water slides. Poolside rooms very handy for families with kids under 5. Hotel easily accessed from QE 11 highway 2. Easy to get to all Calgary attractions. Great Sunday brunch buffet!

"Best best western in Calgary. "
Chris D, 17 Mai 2016

I come to Calgary every other week for business and this feels like my second home. Robin and all the front desk staff are great and will do anything to make your stay great. Beautiful room, nice indoor water park for the kids and under ground parking (is great in the winter) I highly recommend this hotel to anyone coming to Calgary.

"Overnight "
minnie999, 17 Mai 2016

Best Western Porto Call is the only hotel we use as its close to the airport and has free shuttle to and from the airport . It has very nice rooms and have always been super nice to us while we are there. We wouldn't go any where else have nothing but nice things to say about the hotel.

"GREAT POOL"
rmorrow73, 16 Mai 2016

nice hotel, great pool, but expect a ton of kids! two pools, good workout room. but at the front counter they never told us about the second pool, we found it for ourselves. don't park on the first level of underground parking, no elevator access must use stairs with your bags. great staff

"Almost perfect..."
Tashina D, 14 Mai 2016

This hotel is great. Not too far from the places we were going to, yet not in the hustle and bustle of busy downtown. We had our boys (4&2) with us and I only have two complaints. The lighting in the rooms isn't practical. You can't just turn on the bathroom light, it turns on the light outside the door as well, waking everyone up, and can't be used as a nightlight. My other complaint is the prices and selection of the hotel food. I know I'm cheap but we had to go out for dinner because we couldn't afford the meals here. Good thing there's a Denny's not too far away. Other than that, the kids loved the water park. We loved having underground parking and very friendly and prompt staff. We had to call for extra blankets once, towels a different time and help to get the bathroom door unlocked as our 4 year old pushed the button and then closed it as he exited. :( Both were less than 3 minutes waiting, and we were on the very far end of the hotel. Always friendly and helpful! Love best western chain. We used Airmiles for this visit and it was definite worth it.

"Fantastic!"
mstrzelec2016, 14 Mai 2016

As flight crew I have spent many nights In the Best Western Plus Port O'Call Hotel. This Hotel runs off of an amazing and caring staff. For a While I was calling this hotel my second home and I always felt it was true. Thank you for being my home away from home I have never felt so well taken care of. From the front desk to the two restaurant options to the shuttle services and of course management well done!

"Retired Xray"
RetiredXray, 13 Mai 2016

This hotel is the only one we stay at when flying out of or into Calgary. The reception staff are both professional and friendly. The room was clean and neat. All the amenities were in good working order. The restaurant and lounge both have plentiful choices on their menu. The breakfast buffet is excellent, too. The only downfall we have is that you are charged for breakfast as in other BW locations you get a voucher for complimentary buffet breakfast.

"Fabulous"
Jeremy S, 12 Mai 2016

What a wonderful experience. We stayed here the first time because it was a random booking and the best price. The rooms were great and the service was wonderful. When we booked the second time about 2 weeks later the girl at the front counter remembered us by name. Our dog got sick at the last minute so we called to cancel because we couldn't take our dog. They told us they had a sister hotel under another company that allowed pets. They cancelled our reservation at the last minute and gave us the number to book with their sister company. Our kids had been looking forward to the first class water park for weeks and they were sad we couldn't go back to the same hotel so even though we weren't guests at the Best Western they gave us full access to the waterpark at no charge. Better rates then half the other hotels for more quality. As far as we're concerned there is no other hotel in Calgary.

"Great Hotel"
Kerri A, 11 Mai 2016

The staff are very friendly and helpful. The rooms are clean and well maintained. I've stayed at this hotel many times for those very reasons. It's a great hotel if you are coming to stay business purpose. It's also a great place to stay with the family. The waterslides are a big hit with the kids.

"Awesome hotel, Kids will love it."
Chad P, 10 Mai 2016

I found the staff and the Overall hotel to be Excellent, Rooms were very good value even exceeding the quality of a hotel twice the cost. the rooms were very clean. Waterpark is a definite must for families. Thank you.

"Pool"
Jolene S, 09 Mai 2016

Room was nice...only complaint was we booked a room here for my grandsons bday,especially for the water park..they shut it down at 830 for cleaning and never reopened it!! The whole purpose was the pool for our stay!! Was not impressed with that

"Fantastic hotel and the staff make the difference"
Jennifer S, 09 Mai 2016

I always enjoy staying here for business trips. The staff always make us feel welcome, it's like our home away from home. They have also done a lot of nice renovations, and have a great pool area and fantastic breakfast buffet. The management will always go out of their way to accommodate your special requests. See you again soon Port O' Call!

"Calgary Stay"
Deborah M, 07 Mai 2016

This was an excellent hotel. Buffet breakfast was lovely. Close to the city but away from the noise and easy to find your way around.Rooms are very comfortable with excellent bathrooms. Free airport shuttle was ideal especially as we arrived at 2355 and driver was very helpful, he even went and got coffee and hot chocolate for myself and my husband which we greatly appreciated. I would recommend this hotel to anyone.

"A great stay"
jeanoudy, 02 Mai 2016

I flew in from Vancouver for the weekend to visit family. From check-in to check-out my stay was very pleasant. The hotel shuttle & front desk staff were so thoughtful. I was allowed to check-in 3 hours early and was given complimentary passes to the water park for my 2 young grandchildren. The room was extremely comfortable, spotless with all the amenities expected included lots of good coffee. Free Wifi and a soaker tub were really nice. I noticed the extra security lock on the inside of the door wasn't working properly and 2 very pleasant maintenance staff came and fixed it immediately. We spent from 9am-4pm in the pool/waterpark. The water was cold to start with but by noon it had heated up & was perfect, mind you the children hardly noticed the water temperature. It was grandma that needed the hottub! Endless towels, a hottub pool and water slides; perfect for younger children & guardians. Room service and all the food I ate from the restaurant was excellent. The beds were sooo comfortable. I ended up checking out a bit late but that didn't seem to be a problem. All in all the staff were all so friendly and ready to help in any way they could. I'll definitely be staying here again.

"excellent in every way!"
Cora W, 02 Mai 2016

Loved the pool! toddler area was perfect!!! Water was cold though. Rooms were nice and big! extra pillows! YAY! all staff very friendly and asked every time if we needed anything! close to the Zoo and shopping! we were able to check in a couple hours early Thankyou!!

"Excellent Hotel near Calgary Airport"
theytravel, 30 Avril 2016

Great place to stay between flights or en route to another destination. Super staycation location for Calgary area families. I cannot say enough about how courteous and helpful all staff were. Superb service especially appreciated since I was travelling as a single woman. I felt completely safe and cared for. Highly recommend.

"Another fantastic stay!!"
LoriWish, 30 Avril 2016

We have stayed here many times and always have had great service and our stay April 16th and April 24th were no exception!We were greeted both times by the lovely Sonia and what a delight she is...made our stay perfect!

"Super Friendly Staff"
senic1, 29 Avril 2016

A great place to stay and also great food. One of the best hamburgers I've ever had was in the Jetz lounge. I can't remember the name but it had an egg in it, very good. The free shuttle to and from the airport and free wifi is also a big bonus. The two ladies that served the breakfast brunch were super friendly and efficient, my coffee never went empty once. Right from check in until I left I was well looked after. I will be back for sure. :))

"Great customer service"
Maggieb3, 27 Avril 2016

We booked through travelzoo on a deal. Was for a night's stay with up to 14 day free parking and shuttle to airport. Everything was explained in detail when checking in. All papers were given out on shuttle and times. Room was very clean and nice. Will look into this deal again when travelling and staying in Calgary before flying out in morning.

"great water park and sunday brunch !!"
Justin F, 26 Avril 2016

we stayed just for one night as we went for a quick trip for a birthday. kids 7 & 8 loved the waterslides and the sunday brunch we excellent. Room for improvement would be the speed of the in room internet as well as the price for sunday brunch was a bit high.

"Wonderful "
Chelsea W, 25 Avril 2016

Great place to stay! Got there ended up staying an extra night! Even signed up for best western rewards, everything was pleasant from checking in to our showers to checking out. I highly recommend this hotel even just for a friendly face ?? Chelsea Regina, sk

"Pleasantly Surprised"
Christine G, 24 Avril 2016

Stayed here for a few nights over spring break. Used our SUTP coupon for a good rate that included the great buffet breakfast that typically is extra. Pros: Pool areas with slides & hot tubs. Lower level pool was quieter Breakfast was great, staff were love.y & helpful Great location Clean rooms, comfy beds Some pool side rooms have a private terrace Cons: Pool side rooms are loud from people playing until 10:30 Chlorine smell in pool side rooms was harsh for some

"Relaxing and Fun"
Verna S, 23 Avril 2016

Well, I needed a night to get away, here in the city. My granddaughter and I decided to spend a night somewhere, where there was a pool. BW Port O call came to mind and I called in to see if we could book that night there. Much to my surprise they were not busy. Then the dreaded question I always ask...Do you take debit? I do have a Visa but it is a pay as you go, and the lady on the other end was so awesome, she responded yes. Yay....Being unemployed I do not have the luxury of credit, but have cash. Anyway, she was an awesome host, took my information and allowed us to stay the night. Which of course had a WATER PARK....yay. My granddaughter spent 4 hours there. It was awesome...I invited my son and brother to tag along and we sat by the pool and watched my GD have a blast. The pool area was loud due to all the kids, having a blast. It was loud in there but, the fun my little Angel had was worth it. I loved the front desk staff and Sonjia or Sophia (I will get her name right) was amazing. Very sweet, kind and friendly. I loved my stay and will for sure book another night!! Take yer swimsuit and have fun...

"Lovely room, incredible service!"
Bernie P, 21 Avril 2016

Our king-size room was very spacious, with a comfortable sitting area with sofa and armchair. But the thing that set this hotel apart from most others was the staff, who genuinely seemed to be enjoying their job. The service was first class, from the moment we walked through the door Everybody from the cleaners to reception staff to servers were super-friendly and helpful and always had a smile on their face. What a difference that makes! Also, the buffet breakfast was amazing. We will definitely return.

"Great Waterpark"
stephanie b, 20 Avril 2016

Stayed her for one night for a family getaway. The rooms were okay and clean. Little run down but definitely not terrible. We thoroughly enjoyed the Waterpark. The hotel lobby was also tastefully renovated. The Waterpark alone is worth staying here if you have children you need to occupy

"Birthday Gift"
Brenda M, 14 Avril 2016

We take each of our grandchildren overnight to a hotel with a swimming pool for their birthday gift. The Port O'Call Hotel with their fun, warm water water park, and hot tubs made us look like heroes in our 6 year old grandson's eyes. The staff was wonderful and we had a ton of fun. We would highly recommend this hotel.

"Wonderful stay"
Roy S, 11 Avril 2016

This is a great hotel for families with children. Our 3 children (ages 4 and under) had a blast with the swimming pool and slides and my husband commented that it felt like a resort. We hope to return again soon.

"Calgary family Trip"
Kent W, 10 Avril 2016

The only thing that would have made the hotel PERFECT for us was if it included breakfast!!! 14$ a person for breakfast, especially when the children don't eat much, is ridiculous. the underground parking was so nice to have, the pool and water slides the kids loved and said after holiday that it was their favourite.

"pleasantly surprised"
Parents_of_3Boyz, 06 Avril 2016

okay, so i was a bit nervous initially booking. we were here for a stopover and my kids really wanted to stay in a hotel with a waterslide. the hotel rate was decent... but I was very surprised, as i actually liked the hotel. the hotel is very quiet and is definitely working on renovating and updating. The pool area was VERY CLEAN and did not have a strong chlorine smell. the slides were fun for the kids. we had a family room which was not "newly" updated, but was spacious, clean and comfortable. the housekeeping staff were very friendly, greeting us in the hallway and making conversation with our boys. the hotel is VERY CONVENIENT and close to EVERYTHING. It is just minutes to the airport AND tons of restaurants and shopping.

"Best hotel when travelling with Kids."
Karl D, 06 Avril 2016

One word - Pool. Specifically a pool with an area to accommodate small children/toddlers. Heck yes! Also, the breakfast buffet is great! The staff are very friendly, especially the night staff which I frequently saw thanks to a little one who didn't want to settle. Rooms were clean, service was good and we feel we got good value for our money.

"Great hotel!"
Tim W, 04 Avril 2016

We needed a hot