Best Western Plus Port O'Call Hotel,  Calgary

4.5/5  - based on 1215 guest reviews.
1935 McKnight Boulevard NE, T2E 6V4, Calgary, Canada - See map
+1 403 291 4600 +1 403 250 8814

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1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
  • Massage services
    Massage services
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The moment you fly into Calgary International Airport, you'll see how convenient the location is of our Calgary hotel. Our central location is within minutes to the Calgary International Airport and the vibrant energy of downtown Calgary. Our full service hotel is ideally located with ease of accessibility to all major driving routes. We are in the heart of it all with the Calgary NE Business district and large corporate offices at our doorstep. We welcome any visitors in town whether travelling for business or the ultimate vacation, our hotel has it all. Our banquet facilities are perfect for catering to both corporate meetings and splendid intimate weddings affairs. Our onsite indoor Waves Water Park makes us a favorite attraction, urban oasis fun for the entire family. It's easy to spend a day exploring the points of interest this city and its' surrounding areas have to offer. The Calgary Stampede and Calaway Park are a great place to get your adrenaline started. This full service award winning hotel features friendly staff eager to ensure your experience is a positive one. Whether you're here for the oil and gas show or to stroll around and discover new restaurants, it's all easy when you have the preferred business address in our city. This Calgary hotel is also famous for the mouthwatering, breakfast buffet dished up daily for a nominal fee, so bring your appetite to the most important meal of the day. Featuring sizzling bacon, fresh prepared waffles and eggs, there's no better way to start your day. Complement your meal with fresh in-house made pastries, fresh fruits, cereal, yogurt, house made granola and 100% Arabica brewed coffee. That's how a perfect day should begin! Hotel does not allow pets except for Medical Assistance. Book your fresh, clean, spacious oversized room at Best Western Plus Port O'Call Hotel for the best location and value! Opt for our Breakfast Package.

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Room 1

Guest reviews


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based on 1219 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
721
Verygood
 
380
Medium
 
86
Poor
 
17
Horrible
 
15
Business Business 284
Couples Couples 165
Family Family 638
Friends getaway Friends getaway 40
Solo travel Solo travel 41
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Port O'Call Hotel,Calgary
  • 4
    « Visiting My Home Town Again »

    I have booked the Port O'Call for the past 6 or 7 years for staying in Calgary mainly because we would put our industry seminar there. But for the last couple of years we have put it on in our new office. I always like the Port O'Call so I still stay there as it is close to our office. The rooms are very spacious with 2 queen beds. The beds are very comfortable so its easy to sleep. All the rooms I have stayed in are very neat and clean. The internet is easy to get onto wirelessly. I have used the in room coffee every time I have stayed. Although I didn't eat there this time in the past I have and the choice of different dishes gives you lots of choices. The Best Western points for staying is a great bonus as I have had free nights and even once had an upgrade to a suite.

    5
    « BW Port of Call »

    I THs property is very convenient for any business traveler that needs to all areas of Calgary. Rooms are very comfortable and the staff is extremely friendly and welcoming. The amenities are great especially for the price point for this hotel. Great waterpark inside and if doing business meetings their catering staff is fantastic in both service and quality of food.

    5
    « Amazing Hotel »

    Clean, friendly service, great breakfast options, short distance to airport. I would recommend staying in this hotel, I usually visit a couple times a month for business. The staff are very accommodating if you have any issues and provide prompt service.

    5
    « Exceptional service and hospitality »

    Stayed two nights for a conference and was blown away but the seamlessness of the entire conference experience. Based on the number of front-line employees including housekeepers who looked me in the eye and greeted me and the overall level of warmth and professionalism , I would highly recommend this property. To top it off, the quality of food and attentive service from the banqueting/meeting team gives a Ritz Carlton a run for their money.

    5
    « Delicious breakfast, fun waterpark for kids! »

    We flew from the states into Calgary and had been traveling all day, so the hotel close by to the airport was very convenient. I was traveling with my husband, toddler, and infant. We were on the way to Banff the next day. Our room air was not working for some reason, so it was very stuffy and warm, but this was the only hotel negative. We had an amazing jetted tub in our room that was wonderful! My toddler and I spent about an hour in the kiddie pool area, as well as the bigger pool. There were a ton of younger adolescent kids in the pools, and they were pretty rough and a little obnoxious (to be somewhat expected- it was a Saturday afternoon.) My toddler really enjoyed the kiddie pool water slide. The pool water was warm enough to be comfortable. The breakfast in the morning was DELICIOUS! There was a huge buffet selection, and the customer service was incredible. I was also impressed with how many kids were there and how well behaved they were. I also appreciated how helpful folks were since we had two littles. Overall, it was a great stay! Thank you!

    2
    « Not the best »

    Room was clean and comfortable... Fan in the bathroom wasn't working. Low quality, cheap finishing. Significant lack of plug ins. Coffee bar not open on time. Services and amenities were okay. Underground parking and key card security for elevators was a plus. Food at the bar was okay, but not great.

    4
    « Great location »

    Close to the airport. Clean comfortable rooms. Water park and kids area. Suited my needs for a quick overnight visit . Free shuttle to the airport . Very convenient. Breakfast and lounge area with a full restaurant as well.

    4
    « One night awesome stay »

    Clean, big and cozy room, plenty of parking area. Love the hotel since I staying away from crowded downtown but still have enough facilities around. A lot of restaurants, hang out places and coffee shops.

    5
    « Excellant Spot »

    Hotel is a very good location for both business and personal stays. It is also a good location for families with younger kids due to the water slides. This gives the adults in the group to relax and enjoy some free time for themselves.

    4
    « Very relaxing evening and enjoyable pool and slides. »

    Took my kids to this hotel during the week so they could hopefully enjoy it being a bit quieter. Success! Very few people in the evening and the next morning we were the only ones in the pool at some points. STRONGLY suggest getting the pool side room. It was slightly more expensive but came with its own private balcony/patio with table and chairs. That was great!!

  • 5
    « Great! Absolutely everything! »

    Great hotel! I really couldn't be happier and everything was excellent. In business, you want to exceed expectations and Port O' Call did that in every way. From the shuttle and driver Juma from the airport to the staff, and Mo the evening Manager. I was there for 2 nights and they allowed me a very late check out as I was attending a conference and then flying out that same night. I had my first-morning breakfast the main restaurant and the buffet is wonderful. I enjoyed 2 meals at the Jetz restaurant and they were both good with specials every night. Only sorry when I was checking out that I missed the Prime Rib Special tonight at the main restaurant. A friend stayed here a month ago and said the steaks in the main restaurant were excellent. Our company has sent people here before and we will again. I didn't have time to enjoy the water park in the hotel but would love to bring my wife and children here to do just that. There are many other facilities here as well such as a salon that I am sure my wife will visit when here. Wow, just a really great hotel and people, in so many ways.

    5
    « Port O' Call great airport base. »

    Book a room for one night at the beginning or end of your trip, and leave your car on site. Free shuttle to the airport is a great service. We always stay here. Exceptionally clean, warm reception, courteous staff, underground parking if you want it...

    4
    « Large clean rooms and great water park for kids »

    We stay-cationed here for a night, chose it based on the water park which was really busy over spring break but big enough it didn't matter to much. 2 large water slides, kiddy pool, 2 hot tubs and decent sized pool. The pool deck has lots of seating and lounging which was great. Rooms are fairly standard, recent updates and clean. Our room was nice sized with lots of furniture for comfortable seating.

    4
    « WI-FI issues and Modernize the Fitness Center »

    Overall it was a good stay. The water slides where open and staff was helpful, kind and courteous. Our only issue was the wi-fi was not working properly in our room. They took $20 a night off of our stay. The Fitness Center could be updated........ saying that its still a decent one. The Staff are great! We will be back!

    4
    « A solid, fun stay! »

    In a sentence, this is a great stay for families, especially with younger children, say 10 and under. The waterpark is great, although it is geared towards smaller, younger kids...slides are smaller diameter, small splash pool for infants, etc. Two main waterslides, one all enclosed, the other open. The kiddie pool has a small waterfall and slide, a mushroom shower and even a cave. Wifi, tables and loungers for the parents! Very busy in the waterpark - no surprise, as it's super, but lineups, etc. Kids love it, parents perhaps not so much, lol.... Not trying to complain, as it is SO much better than the vast majority of other hotels with a single water slide, but just so others reading this review get a sense of the place. For adults or folks wanting a quieter water experience, there is a second small pool and hot tub in the hotel, which was without any other guests while were were there and featured a very unique hot tub....a much quieter and relaxing experience. Rooms are comfy, clean and a decent size, nothing fancy, but a good value for what we paid - $123 Cdn. Fairly close to the airport....about a 12-15 minute shuttle ride. There is a good restaurant and a bar on site, and the breakfast buffet is quite nice. It's not a continental breakfast, but is a very nice selection of foods. This was a fun stay for a family at a very reasonable price, and all in all, was a solid choice for a hotel.

    5
    « Best in customer service »

    What an amazing experience we had staying here! We booked one night for my daughters birthday so we could use the water park. It was perfect. Angela at the front desk was superb! Made sure all our requests were met. Thank you Angela you are a star?? Pool was great for the kids, restaurant was delicious and the room was comfy and clean. We will absolutely be back!!

    5
    « Excellent for families »

    I had heard about this hotel from many other friends with kids so we decided to check it out over Easter weekend. It was an excellent place for a "staycation". My daughter loved the pools and waterslides. There's something for every age and the big pool isn't freezing cold, which was nice. We also ate at the sky harbour restaurant a couple of times which I highly recommend. Rooms were spacious and comfortable. My only complaint is that only half the channels on our TV worked (no kids cartoons). They also have discounted tickets for some of the city attractions. Highly recommend!

    5
    « Awesome front desk staff! »

    we checked in last minute because of bad weather on the way to banff. The lady at the front desk Angie was really one of the best hospitality staff members i;ve ever met she went above and beyond. fixed our room mistake took care of everything . Its nice to see people who like their job and working with people. Will come back forsure , great place for children !!!

    5
    « This is a very fun hotel for a family. »

    The experience was great and the front desk people. The water slides are very fun and the hot tub was comforting. The rooms are nice and clean. When ever we go to Calgary the Best Western will be our hotel.

    5
    « Stay over before heading home »

    This hotel is the perfect place for families or older couple like us. Love leaving vehicle inside in their parkade while we travel . Staff are very professional and the property is very clean . Food is good and if you are in a hurry they get you in and out but if you just want to relax you never feel rushed

  • 5
    « Great Family Hotel »

    Clean hotel with friendly staff. We enjoyed two nice meals in two different restaurants and both were good value for the food. The waterpark was enjoyed by the children and adults alike. It is nicely laid out. The entire hotel was welled equipped for handicapped access, including an elevator between the pool levels.

    5
    « Great staff and location »

    My wife had a course in Calgary and I booked her into this hotel. She absolutely loved it. She stated that the staff were friendly and made her feel right at home. She would definitely stay there again if traveling alone. She loved the beds and pillows for comfort. Great location in north Calgary, food is great and the staff in the lounge and restaurant are great.

    5
    « Love this hotel for young families »

    The pool is everything to our family. 2 Waterslides, a hot tub and a smaller kiddie pool for our toddler is so perfect for us. The rooms are clean and the staff are very friendly. This is our go-to hotel every time we visit Calgary.

    5
    « Hocky playoffs with my grandchildren »

    Great place to stay. good food great price excellent accommodations and staff very helpful. Pool area clean hot tubs(2) well kept and staff very helpful. Close to airport and have shuttle service at no cost. One of the best places we have stayed at.

    4
    « 5 night stay »

    Hotel is very clean and staff are excellent. Hot tubs are good but need updating. Overall a very good experience. Room was very clean and well laid out. Bathroom was clean and updated although shower head could have used some CLR

    4
    « Great Hotel with Great Facilities »

    Super friendly staff. No free breakfast but there is a restaurant and lounge on site. There is a fantastic waterpark with 2 slides and kiddy area. The fitness facilities are great. Convenient location.

    1
    « I won't have her work for me and I have 1000's emploed »

    For the price the hotel is very outdated and make shift in terms of repairs and maintenance. The blonde management person thinks she owns the place and I definitely wouldn't employ her. The breakfast is ok but who doesn't have Heinz ketchup. I've stayed in thousands of hotels around the world and I definitely won't be coming back anytime soon.

    3
    « Long review, but please read »

    Hotel is bigger and busier than I expected. However, it was quiet despite how many guests there were and how close it is to the airport. Generous sized room, nothing fancy, but fair value for the price. The reason for staying here was the attraction of the water park. Well, it was beyond busy. There was not even any room to sit ! Long lineups for the slides. Two hot tubs, yes, but both packed like sardines. Not really into sitting that close to friends, let alone complete strangers ! Water park was running pretty close to max capacity. Brutal. Right till closing. Complete chaos. There is a second pool and hot tub adjacent to the fitness room, pool ice cold, hot tub out of order. Next morning, got up early, headed straight for the water park. To beat the crowd, we got there the minute -and I'm not kidding !- it opened. First ones there ! Clean deck, all water features running, plenty of fresh towels. Totally different experience from the night before. Lovely place. Got in a lot of sliding with the kids, left with a big grin on our faces, just as it was getting busy again. Overall it was a good experience. Probably won't go back on a weekend, maybe mid week. Breakfast package is a great deal, 4 can eat for $30. Very good value. Dinner buffet was not worth the money, ordered off the menu. Cleanliness of the hotel was a little less than expected. From a BW Plus I expected more. The room was fine, but the hall, the lobby, the elevator all could have used a little more cleaning. The water park was also in not the best shape at night. I truly hope it was just a super busy weekend and it was tough to keep up.

    4
    « Family fun »

    A great place for kids age 0 to 12. My family and I had a great time here! They work hard to put AC in the room we wanted and were very accommodating. The rooms were clean and the cleaning staff did a great job every day

    3
    « Too busy »

    This hotel is older, it is taken care of good, but so busy for the water park area , and rooms were nothing fantastic but were not bad as well the food at the restaurant was delicious ! The buffet was mediocre

  • 4
    « It's ok for the price - waterpark definitely overrated »

    We booked this hotel for a single night, with the potential to book for a second night if we liked it. The check-in was easy, and the staff cordial. The common areas were in good condition, as were the rooms. They were nothing extraordinary, but for the price we paid (just over $100), it's tough to complain. We were a bit disappointed in the waterpark - mostly because it was pumped up so much by other reviewers. Maybe they haven't had the same experiences we have, but this was an average waterpark that could be improved with a few items. First, the water was stinky - when you got out, you smelled bad. It was after the Family Day long weekend, so perhaps there wasn't the opportunity to fully clean the water after what must have been a busy weekend - but there's no excuse for this in my opinion. We were the only people I saw who took a shower before going into the pools / slides, so that will definitely have an effect on the cleanliness. Second, there was no identifiable lifeguard on duty - and there were kids running around and jumping on places they shouldn't, and nobody seemed to care (including their absentee parents). This would also help in making sure people rinse before entering. Third, the air and water was cold. There was one hot tub that was warmer, the other was lukewarm - and at some points there were almost 10 people in the tiny hot tub, likely because it was so darn cold everywhere else. I can only imagine how clean that hot tub water was - it also stank unfortunately. Fourth, it was packed - there were lineups for everything, the only warm pool in the place was way over capacity for what it should have been. There is another pool and hot tub in the basement, that water was much cleaner and we ended up there - although the hot tub was out of order that day. We booked primarily due to the rave reviews of the waterpark - but this was definitely a disappointment and we chose to stay our second night at another nearby hotel with waterpark that was far superior - albeit more expensive. The rest of our experience at the hotel was fine - the heated underground parking and the cheap nightly price elevates this property from average to very good. The rooms were clean, beds comfortable, common areas clean overall (except the waterpark). The location is very good if you need access to the airport. But if you're going to book this hotel for a quality waterpark experience, you should look elsewhere unless you don't have a lot of experience with waterparks - in which case, you may not know any better.

    5
    « Great hotel »

    We often need a place to stay close to the airport. This is an excellent choice because of the parking. The only disadvantage was that the shuttle times didn't work out well for our flight so we took a cab. Not a big deal. The hotel is clean and always seems reliable. No surprises.

    5
    « Great place to stay near the airport. Cool waterpark and amenities »

    We had an early flight, so we stayed here. I wish we could have stayed another night. The waterpark was neat. Loved the parking garage to keep the car out of the snow. It was so nice to be able to catch dinner at the restaurant/bar downstairs. Really nice room. Super-friendly staff. I'll be back the next time I pass through Calgary.

    5
    « Never dissapoints »

    This place never disappoints. Many thanks to the woman at the front desk for making sure that we got the room we wanted so we could watch the planes takeoff/land. The pool is fantastic. But a little cool this time Great hotel !!

    5
    « Family Fun »

    We d coded yo book a last min trip to Calgary for some family fun. The receptionist was very friendly and helpful when I called to book and was very understanding and friendly when I called back about possibly having to cancel because of weather. We did make it, and had a great time. The big pool was a little chilly but still fun. Our room was clean comfortable. We will be back for sure!

    5
    « Thank you »

    This is always our first hotel choice in Calgary. Pool, room, restaurant is all awesome. Staff is always smiling and helpful. Late checkout was no problem so we could enjoy the pool just a little longer.

    5
    « Good for family and friends. »

    It was a nice stay. Good for friend and family specially. Friendly services at the desk. All the staff that we came across were helpful and always there ready for help. Room was very clean and yes, they have recently renovated the hotel. So all over it was a nice stay.

    4
    « Kids birthday party »

    Booked two 6 person family rooms, so we could accommodate 12 people for a birthday party and sleepover. Great place to let kids have fun in the water park, order pizza for dinner and buy the prepaid breakfast package.

    4
    « Port O Call »

    Girls night with friends, overall good hotel. Great place to take kids. Pool is amazing but very busy. Close to the airport but didn't hear a single plane... amazing! We would stay here again without question.

    4
    « Good place for a team »

    We were travelling for a tournament, and this hotel hosted a number of our teams. Check-in was easy, and we were able to get in early. Rooms were large and clean. The waterpark was a huge hit with the kids, and the buffet breakfast was pretty good. There was a large range of options for everyone, including healthy choices. Some of the hot food didn't seem really fresh, but overall above average for a hotel buffet. It does close early on Sundays though. Outdoor parking can be limited - there is an underground parkade, but not great for trucks. The airport is very close, so you can hear planes, but this wasn't a problem at night. Would definitely go back with a team.

  • 4
    « BW/Best Western Hotel & Resorts »

    Beautiful Hotel, Great relaxing atmosphere. excellent service. I recommend this Hotel with a 5 star rating for Work or pleasure. Great for families and business. nice place and very professional and respectful service. meals were great, hotel staff very courteous and caring.

    5
    « Get place to stay before flying »

    Port O'Call is my choice for airport hotel. They offer the friendliest staff in Calgary, clean rooms, great food and a nice indoor pool with 2 slides. Anytime we are leaving on an early flight for holidays we stay here. Saves the early morning drive and stress. They offer free airport shuttle. You cannot go wrong staying here.

    5
    « Excellent stay »

    Excellent stay!! This hotel is in a very convenient location close to everything. They have underground heated parking which is such a nice treat when it is so cold and snowing. The fitness room is very nice, large and clean. Great Pool area as well!

    4
    « Great hotel! »

    Service PLUS! Night manager went out of his way to give me the best possible room for the night. Room was very well appointed, had every amenity. Only issue was the mob of uncontrolled kids in the room next door with no parental supervision. Finally got up and tuned them in at 11:15 pm. Called the front desk about the issue, no response and/or action by them. Only detractor in an otherwise PERFECT stay.

    5
    « Fantastic and affordable »

    The indoor pool and slides were definitely the highlight but the room was very clean and updated. The kids absolutely loved the pool and slides but its a good thing there are 2 hot tubs because the pool water is chilly. Staff are super friendly. Got a discount for being Costco member. Would definitely stay here again.

    5
    « Worthy of 6 stars! »

    We were looking for a family friendly hotel for family coming from across the country . We had never stayed here before but were so very pleased on every count. The weather was unseasonably cold so many of the planned outdoors activities didn't work- the heated underground parking was really appreciated and the great recreational facilities kept everyone happy. The double waterslide, hot tubs, kiddy pool, complementary life jackets for the little ones, sauna were in great shape and very well used. The rooms were a generous size, modern and very well kept. There was a breakfast buffet that was outstanding in its quality and affordability. Probably the greatest asset though was the staff who couldn't do enough for us, from Prem at the front desk who managed to find us adjoining rooms, to Virginia in the restaurant who greeted us each morning and after the first day, knew who wanted coffee right away.

    4
    « First 3 days of 2018 »

    When we went to our assigned room I thought there was still people checked in i that room apparently it hasn't been cleaned so the front desk gave us a new room which is goog because the room was just beside the water park area. All in all it was a great experience it was our first time in Best western and I can say we will come back soon. The kids really loved the water Park.

    4
    « Great hotel! »

    We stayed over NYE and had a great stay. The pool is fantastic for kids of all ages...only thing I recommend is maybe turning up the heat in the pool area it was freezing and could not have my 8 month old in there very long. Besides that it was great service and nice clean rooms. Will be back again!

    4
    « Wonderful Stay! »

    We spent 2 nights here over Christmas and it was very relaxing. Our daughter loved the water park. Staff were amazing, friendly and helpful. Clean comfortable room, good food. Great atmosphere. Thank you!

    5
    « Fabulous Family Stay »

    This hotel is an excellent family choice ... great water park for all ages. I recommend this destination to all. The beds are very comfortable and customer service is exceptional ... they go out of their way to make your stay enjoyable.

  • 4
    « Clean, comfortable and cost effective »

    I found this hotel to be clean, comfortable and cost effective......the best part is the friendly staff. A pleasant encounter with the front line staff always improves the experience immensely. It is not overly close to the airport but the shuttle is convenient. I would stay here again.

    5
    « Like a resort »

    This is one of our favourite Best Westerns for a variety of reasons. The service is perfection. We always feel warmly received and accommodated. The rooms are spotless and cozy. Any issues are dealt with quickly and graciously. The breakfast is a huge buffet with limitless options. Ravindra is our favourite server and he is attentive, lovely, professional and welcoming. The highlight feature here for families is the pools with water slides. On this visit, the boiler that heats the pools was being repaired. This would normally be a huge disappointment and inconvenience for us but the way the staff handled this was impressive. We were compensated and given vouchers and a pass to a local pool. The next day it was up and running. The lobby was beautifully decorated for Christmas and the hotel felt festive. We enjoyed our stay and look forward to returning again!

    5
    « Nice hotel »

    I enjoy staying at this hotel as it is a good value for the money. The staff is nice and the hotel is clean. It is older but it is well maintained. I would recommend this hotel to anyone who is looking for a good location with shuttle service to the airport. Best value that I have experienced in Calgary.

    4
    « Great hotel but lousy overpriced Italian buffet »

    The hotel is a nice up speed hotel with a great water park for the family-that why we decided to choose this hotel. The hotel staff friendly and professional. The downside was the Italian buffet on the Saturday night. We had our son wife and 2 grandkids so the thought the buffet was the route to go...and who doesn't like pizza and pasta right? Well the buffet was far from average for variety, quality and the price was too high for what you got. We will stay here again but will have different dinner plans.

    5
    « Great Hotel & Meeting Facilites »

    I stayed here in September as I was holding a business meeting. The room I stayed in was great, spacious and clean. I used room service and the service was very quick! Lunch buffet in the restaurant was great as well. I also used one of their meeting rooms for a 15 person meeting. The room was perfect and they were very accommodating. I would definitely stay here again, whether for business or pleasure (didn't get to try out the waterslide but it sure looked fun!)

    5
    « Pre christmas get a way »

    My wife and I have stayed here numerous times . We had points to use up so took a two night holiday here as usual everything went perfect. The staff from the front desk to the lounge staff and restaurant are all impecable. We were treated to a great weekend . Upgraded to a room with a great view of the mountains. 520 if I remember and the meals in the restaurant eere terrific. I had a steak sandwich that was more like a filet perfectly prepared. A special person whom has been there since our last visit though working both opening and closing shifts made our visit very special was Jenny . Our waitress in the hotel. Having said that all staff were exceptional. There is underground parking and a vip bus that will take you to the airport if you want to leave your vehicle underground that can be arranged for a nominal fee. I highly recommend this hotel. It is clean modern quiet with exceptional staff.

    4
    « Nice hotel, at a good distance from the airport »

    Nice and clean hotel. Employers were very friendly. Everything you expect from a hotel where you pay this price per night. WIFI reception was good and the walls are solid (so no excessive noice from other guests and whatsoever. Maybe for a european guest a bit more variety in breakfast possibilities. It's mainly just toast, eggs, cerial and fruit.

    5
    « Excellent hotel stay »

    Best asset of this hotel is their heated underground parking which can be utilized while you fly away for your vacation. Proximity to the airport and shuttle service is a plus. Excellent decor and staff. Very clean.

    4
    « Annual Christmas stay »

    We stay here with 3 of our grandchildren every year as part of their Christmas gifts. It's so great to have the waterslides on sight and inside. Appreciate that we can all be in one room and can eat in the restaurant on sight. Don't have to leave the hotel all weekend!

    4
    « Great place for a family mini vacation »

    Even though we live in Calgary the kids insist we stay here at least once a year. They love the pool side room and the breakfast buffet in the morning. I appreciate that the room keys only open your section of the hotel so the kids can't run throughout the facility. We usually go with another family or 2 and the hotel is very helpful with coordinating rooms close to each other.

  • 5
    « Beautiful family friendly hotel! »

    Will definitely be staying here again!! Beautiful hotel with an awesome pool!! The staff were super friendly! Great place to stay for business, pleasure! Very family friendly!!! We will most definitely be back within the year!!

    5
    « Outstanding! »

    I had a meeting scheduled at this facility, it was absolutely an outstanding experience, great staff, 2nd to none service, clean, comfortable and fairly priced. I would highly recommend this property for either a business or personal stay.

    5
    « Excellence at Port o call »

    Can't wait till Port o call becomes Premium from Plus. Great staff Awesome property Great food This is a great great property, great location, great great value. Amazing staff, Excellent shuttle service.

    3
    « Noisy »

    Hotel and rooms are clean, pool is fun for the kids, but it is a noisy hotel. Lots of travellers due to it's proximity to the airport, and lots of teams staying here. Lobby is loud, hallways are loud, planes are loud. Good value for the $ though.

    4
    « Fun for the Family near the Airport »

    Stayed one night with the family. Grandchildren had a blast in the pool with the water slides. Staff were great, hotel was very clean, room was great, beds were comfortable. Everything we needed and wanted. Good value for what we wanted. We have stayed here before and will stay again next time we are in Calgary.

    5
    « Super Friendly & Couteous Staff »

    Although not a 5 star hotel, this is a great place to stay. The differentiator are the people. Courteous, helpful and during my stay they went out of the way to assist me. The morning buffet breakfast is very good and attentive staff that keep filling up your coffee. Also impressed that there is a water-park on site. The shuttle service was superb and I was never left waiting. A clean and secure property close to the airport. Was in the habit of staying at the Marriott every time needing accommodation near YYC, but will now change my loyalties to this property.

    5
    « LOVED this hotel »

    We stayed in a room that had two queen beds and a sofa bed- it was perfect for a family of 5. It was incredibly clean and well kept. The kids loved the pool area and all the different pools and waterslides. The restaurant had an amazing buffet, simply awesome. The hotel staff went above and beyond. We will definitely stay here again.

    5
    « Great Stay! »

    Staff was excellent! Two different swimming areas and a nice fitness center and sauna. The restaurant buffet was amazing - I ate there twice. I will definitely stay there next time and bring my family.

    5
    « Great place to stay! »

    Would for sure recommend this hotel to everybody. The hotel was very clean. The staff was great, friendly and helpful. The pool was so much fun! My daughter loved the slides!!! We also enjoyed the restaurant, the food and service were fantastic ????

    5
    « Best hotel in Calgary!!!!! »

    I have not had such wonderful customer service in so long. This hotel goes above and beyond in customer service. You will NOT be disappointed and you Will be treated like royalty! The staff are 10 star!!!!! I will be staying here for all of my Calgary visits from now on. No other hotel can beat this!

  • 5
    « Water slides!!! »

    The pool at this hotel is well worth it! If your room is ?pool side? on the first floor, you get a picnic table ?on deck? which was great for when we had friends come visit. (You can't supervise your kids from these tables, but they're still so nice). The toddler slide, two huge slides, a hot tub, plus two more pools near the fitness centre. We had such a great visit.

    5
    « An oasis in a desert of hotel choices »

    I didn't know this hotel even existed, never mind the experience we had during our stay - which was incredible in every aspect, eg, food, amenities, comfort of the bed, and exemplary staff. For the price, this is dollar for dollar, the most economical hotel in Calgary!

    5
    « My favourite »

    I have stayed here several times and enjoy the staff. They treat you right and remember my name when I walk through the doors. My wife can't believe how well they treat me when she joins me. The beds are very comfortable and I sleep like a baby. Close to the airport and shuttle service is available. They also let me leave my vehicle there when traveling out of town. Great place to stay

    5
    « Great Vale at Best Western Port O Call »

    We were in Calgary for a Hockey event and couldn't be more delighted to stay at the Best Western Port O Call. Great Breakfasts, Lounge, Water Parks were Awesome for the kids! Great time all round and I'm sure to stay there again in the future.

    5
    « Impressed »

    Excellent hotel with professional and friendly staff, well-appointed room, quiet and comfortable, beautiful restaurant with good food reasonably priced, close to YYC airport and other amenities, enjoyed our stay.

    4
    « Clean and Functional »

    Very good hotel for the money. Close to the airport, great pool with slide for the kids to burn off energy. Rooms are clean and well maintained. Bathrooms are also very clean. No complaints at all. Would recommend this hotel for families.

    4
    « Great bet for young families »

    We've stayed at the Port O'Call twice now- and it's soley for the waterpark. My husband and I have a 4 year old son and he loves the waterpark- kid friendly splash area, and the blue slide. (The orange slide is too dark for him). The staff are friendly- they were able to honor a coupon for a standard room even though they only had the King size suite left. The rooms themselves are pretty standard. In need of some further upgrades, but you can tell some aesthetic fixes have already happened. Highly recommend to young families.

    5
    « Stay Here »

    What a place to take a hockey team! Clean, amazing helpful staff, clean rooms, AMAZING POOL! Restaurant has a great buffet. Definitely recommending to friends and family. We will be back for hockey and any other time we need to be in Calgary.

    5
    « Exceptional »

    The staff was exceptional in all areas. Helpful, friendly and professional.That's not easy to find these days. The kids enjoyed the pool a lot. The buffets were replenished quickly and there were many choices.

    5
    « Excellent Staff and facilities »

    The staff is wonderful and accommodating, quick to respond to guest concerns and questions. The in hotel restaurants are very pricey and the food quality is not quite reflective of the price point - $24 for nachos?

  • 5
    « Hotel stay »

    It was overall great. Exempt from all the kids playing hockey in the hallways up till 11:30pm. Just amazed that the parents would let the kids stay up that late knowing there is other people in the hotel banging sticks off the doors yelling and running the halls

    5
    « Best Hotel Around Calgary »

    We have been staying at this hotel for over 10 years. The staff is the same as when we started staying here. What does that tell you! Food is good beds are perfect and you feel right at home. Another great stay.

    5
    « Great Stay »

    Staff was friendly and helpful. Hotel was clean. Pool and waterslides were great for the kids. Lots of food choices. Underground parking was awesome during snowstorm. Cabana with patio rooms were great. Very quiet.

    4
    « Special nights staycation with family »

    My children love this hotel for a family staycation. I was surprised when some stuff was out of order when we arrived due to safety issues and special events. I feel that a email would have been nice to advise what is not working, but front desk did the best to keep us informed. The restaurant staff is amazing with tweens making my daughter's birthday special and the buffets are great value. Despite the out of order items, my other daughter would love to have her birthday sleep over here next year. I felt safe and the hotel is an amazing find.

    4
    « Good Hotel »

    This is a good hotel in a convenient location but you do hear the airplanes taking off and landing Also our bed was very bowed. This wasn't the first time we have stayed here though and have Had good beds in the past so it would have just been this particular room/bed this visit. We stay here frequently as the pool facilities for our daughter are slot of fun.

    5
    « Great Hotel »

    This is a great hotel and very family friendly! We stayed here and were impressed with the waterpark. Wonderful pool with 2 slides as well as a shallow wading pool with a small kid's slide (perfect for toddlers). We ordered room service and found the food fairly priced and good. The room itself was comfortable and clean. We would absolutely stay here again!

    5
    « EXTREMELY CLEAN & Friendly »

    BEST beds and pillows. The Room was Nice and Cool, NOT DRY and stuffy for sleeping. The pool area and Water slides.were awesome with lots to do and it didn't get boring for the kids. The front desk staff was very friendly.

    5
    « Great Service and Facilities for a High School Group »

    We had a group of over 100 international high school students who were welcomed and entertained by a great staff. The waterslide and pool area easily handled our large group and the fitness centre was also a hit with the kids. Rooms were clean and spacious for four and the breakfast buffet was outstanding. All in all an exceptional experience.

    4
    « A relaxing start to fall trip »

    Always a pleasure to stay at Best Western Port O Call Calgary - almost like home. Always greeted as if I was part of the family always first name basis which I find comforting. Must be a regular since they know me as I walk in.

    4
    « Great Family hotel »

    My 4 year old lobes the pool area and water slides. Breakfast is always enjoyable with a large selection of items. Hotel is clean and well maintained. A bit off the beating path of where we were heading but the pool made it worth it.

  • 5
    « Calgary Zoo getaway »

    Excellent hotel for family. Stayed with my wife, son and daughter-in-law, plus 2 year old granddaughter. Water park was great and lots of fun. Had adjoining rooms which was great. Also, close to the Calgary Zoo.

    5
    « Holiday »

    We maked a Family Holiday & we get a great time in BestWestern Port O Call.The Pool area was lots of fun for the whole Family .My Wife would like have a Sauna but she was happy with he 2 hotpools & the big pool was a little bit chilly.The Bed was little bit to hard for us .The Skyharbour Restaurant was yammy and got great deals ( Saturdays Pasta& Pizza Buffee& Breakfast Buffee was lots of choices)

    5
    « Amazing water park »

    We spent one night at the hotel and had a great time, especially in the water park. 2 amazing sliders for the bigger one and a special area for the little kid. They didn't want to leave. Loved the Italian buffet (dinner) The stuff was very efficient The room was nice, nothing

    5
    « Great hotel for a family »

    We enjoyed our stay at the Port o' Call in Calgary. The hotel has a great waterslide which is fun for the whole family, as well as a second pool by the fitness center. The rooms are spacious and clean, and internet works great.

    4
    « Port O Call »

    pool area was fun, rooms were slightly run down. Staff was friendly. Found that the buffet was glorified hotel breakfast not worth the $29.00. Jets is a nice little Bar. Room furniture was warn out and needs to be replace which Im sure it will as it is done

    4
    « exceptional service and facilities »

    whenever we need a short getaway ,this hotel is always our best choice...staff is very accommodating to extra things as early check-in and late check out when okey for them. Food is good and more than enough for us in 1 seating. Thank you and will come back soon.

    5
    « great time »

    Very clean rooms . Good food ,and the water park was a thumbs up with our 4 year old grandson . Would most deffinatly recommend a visit .We found all the staff to be helpful and tentative . Very comfortable beds and good quality toletries

    5
    « Another Business Stay at the Port o Call »

    Another outstanding 4 night stay at the Port o Call. No surprises after 5 years of patronage and just that expected consistent high level of customer care that includes recognition to genuine smiles from all staff/mgmt. Take advantage of the complimentary shuttle from the Airport to the hotel business center and rec center. Enjoy one of many features in the Lounge. My fav is the Avocado Salad. And in my opinion the best $$$ value with frequent traveler points.

    5
    « Handicap Service »

    I really appreciated the availability of a handicap room when we needed the leave our home while it was being painted. It was like a little holiday. I checked at several motels within our area before I found Port O' Call. I would stay there again if the occasion was presented.

    5
    « Great hotel »

    This is a great hotel. Great location with warm friendly staff. But the BEST part of this Location is the WATERSLIDES!!! So much fun for the kids!!! The room service was amazing in every way, they really take care of you here!

  • 5
    « Best stay ever! »

    Staff is super friendly, room was very comfortable, spacious and clean. Just wish I could have stayed longer, but plane didn't land until 1:00 am, so by the time I was picked up at the airport (driver was super friendly!) and checked in it was 2:30. Best hotel experience ever!!

    5
    « last minute stay becuase of snow storm »

    This is a great place to stay, we have stayed here before and would recommend it to anyone . Very friendly staff and has excellent facilities. this stay was last minute due to the early snow storm in Alberta and staff were most helpful.

    5
    « Great family Hotel »

    We really enjoyed the water park! Had a fun stay. Will come again. Great for the whole family. Nice and clean, comfortable beds. Rooms nice and roomy, had everything we needed! Friendly and helpful staff.

    4
    « Friendly Staff, nice and clean »

    This is not my first time in this hotel and I always feel welcome here. The lobby itself is very welcoming, much more with the front desk staff. Rooms are nice and clean, decent size. Comfy bed and good amenities. The pool area is awesome too and they have a nice hot tub/jacuzzi. Pity, didn't get the chance to dip in during this stay. Fantastic buffet breakfast. I had my room service the next day. It was fast and the food was good and well presented. Bonus- extra vanity to do your hair and make up adjacent to the actual toilet and bath plus clean and crisp robe(s). Summing it up, I had a wonderful stay. However, the area though is quite far from any shopping or recreational complex. There's only the nearby Tim Hortons pretty much right across the hotel and that's it!

    5
    « Family Trip »

    Awesome hotel for any reason you go to Calgary. We went on a family trip and they have awesome discounts for many different family activities around the city. They also have an awesome pool and water slides. I will definately be staying at port o'call-best western every time I go to Calgary !!!

    5
    « Great treatment for a quadriplegic »

    As a full quadriplegic it is difficult for my wife and me to travel. Going to a new place is always difficult because we are not sure if our requirements for my care will be met. The hotel and in particular the staff at this hotel were more than accommodating and courteous and dealing with me and my requirements. They went above and beyond to ensure I had a room that was more than adequate for my needs. We can't say enough about how people like this make our lives better. We hope that when you stay at this hotel you will feel the same.

    5
    « Awesome stay »

    Had a wonderful time at the hotel. The waterpark was well used by the kids. The pool by the gym was also great as it was usually deserted. Breakfast buffet was good but not great. But $30 for four is a good deal. Staff were all awesome; very responsive to requests. Will be back!

    5
    « Awesome Staff »

    We spent 2 nights and found literally every member of the staff friendly & helpful. They made certain our stay was special. Restaurant meals were excellent and nicely presented. We enjoyed the excellent selection of craft brews and wines.

    4
    « Business casual »

    Great staff, great service - Very friendly and attentive. Every request is quickly responded to and addressed. Very comfortable for a business stay. I stay here every time I am in town and the service keeps getting better and better.

    5
    « Always a pleasure »

    I have stayed at the Port 'O Call on numerous occasions and it never disappoints. The beds are the best! I am a bad sleeper, but always look forward to a night or two there because I sleep so well. The staff is friendly, competent, professional and caring. If there ever is a problem they solve it quickly. I'd highly recommend this hotel. I usually have company transportation, but there have been numerous times when I've also caught a bus right outside to go downtown Calgary or connect with the C train. It's very easy. It's about a 15 min walk to the Cactus Club or other restaurants, which on a crisp, sparkly winter night is very pretty and enjoyable after sitting in an airplane - so you don't always have to use a taxi or uber.

  • 4
    « Good for kids »

    I always stay at this hotel, because they have the water slide for kids and you can buy park tickets for cheap... The price is good. Staffs are professional. Water park is fun. Beautiful lobby. Good food

    4
    « Our last night in Calgary, we wanted to be close to the airport... »

    After a couple weeks of traveling between Banff and Jasper, returning to the "big city" was a bit of a letdown; however, it was a good transition to get us used to being home again. We are grateful to the Best Western Plus Port O'Call hotel for helping us ease into things again. The staff was helpful, the room clean, the bed amazingly comfortable - we had a microwave and ample refrigerator space to be able to heat our dinner leftovers and also prepare breakfast for ourselves the morning we left. This hotel is not in an area where you would walk around and see things - rather industrial but we picked it because of its proximity to car rental return and airport terminals. Glad the staff straightened out the rug in front of the elevators - strange place for a rug in that luggage seems to cause lumps in it as it's rolled out of the elevators - trip hazard for sure. Perhaps remove the rug? Overall, a good place to stay if you need to be near the airport. Top notch staff.

    4
    « Good location »

    Good location to the airport for an early morning flight, clean rooms , comfortable beds ,good customer service , shuttle service to the airport and you can park onsite while your away. Definitely stay here again

    4
    « Pretty Alright... »

    It's a decent hotel, slightly better then most. It has nice pool, steam room and a OK gym. The gym could use a squat rack and more weights, but it still enough to get in a OK work out. Lastly the staff decent and very helpful for planning/getting cabs.

    5
    « Great hotel! »

    This was our second stay here. Excellent customer service, very family friendly. Cribs are sturdy. Delicious break fast buffet. Our children really enjoyed the water park- great for children of all ages!

    5
    « We LOVE the Port O'Call! »

    Our family loves the Port O'Call! The kids live for the water slides and pool, and we always enjoy the food at the Skyharbour restaurant. The staff are courteous and always full of smiles! You can really tell they treat their employees with great respect! Will continue to stay at the Port O'Call for future visits!

    5
    « My first choice in YYC »

    This is a great place for family or business, I've stay for both reasons and will be back! Clean rooms and friendly staff make the stay even better. My kids love the water park and the onsite dinning options are excellent.

    5
    « Outstanding »

    Convenient location close to the airport and Hwy #1. My husband and I stayed here last night while driving to Manitoba from Vancouver. Check in was smooth, the room was spacious and over stocked with towels, the desk had every office supply you could need and we also had a fridge and microwave. The hotel has a beautiful pool for little ones, a coffee shop, restaurant and a very cute little spa - all of which we didn't use but are great services to have. There is a parking area reserved for unloading, lots of trolleys for luggage and even underground parking. Would definitely stay here again while driving through. Thank you to all the happy smiling staff and manager for making this hotel great.

    4
    « Great service »

    Great place for families with young kids. Water park is great, service was very good. Close drive to the airport, easy to get to the zoo. Only real negative is the coffee. Honestly saw people driving to the nearby Tim Hortons. Made our mornings a bit rough.

    5
    « Great swimming for kids »

    clean, friendly staff, delicious breakfast, nice pool for kids, nice fitness room. Clarify how many free breakfasts passes you will get when you book hotel. There is a second pool near the fitness gym

  • 5
    « Great family hotel »

    Great family friendly hotel with a great waterpark. Right off a main drag so easy to get to and amenities close by. Lots of parking. Clean rooms and comfortable beds. Our tv wasn't working when we got in our room and they came and fixed it within 10 min of us calling.

    5
    « Love the Pool! »

    If you have kids, this is a great place to stay! The pool has 2-water slides, 2 hot pools and a beautiful main pool. Couldn't drag the kids away from the pool, they had a riot! The breakfast was ok and it is not included in the price however, they do give you a "family" option which is quite reasonable. They need to include a Continental style breakfast for those people who don't want a buffet breakfast every day. The Hotel is very clean and quiet! Even with all the kids that were there. We had great sleeps even if the bed was a bit hard for my liking. Staff was exceptional! Very helpful getting us tickets to all the attractions around Calgary. Super friendly too!!!

    5
    « Port o Call »

    Pleasant and Welcoming staff. Great atmosphere with comfortable and quiet rooms. Breakfast buffet is always worth waking up in the morning and wandering down. Food is always plentiful and fresh. Service is amazing. Always a smile. Long term staff that love their employment and it shows. Nice to be remembered ever if it's been 6 month since they last saw me.

    5
    « Great Hotel! »

    We stayed here as a group for a family get together and it was wonderful! The staff were very friendly and professional. Our rooms were clean and bright. The beds were comfortable. We had a really good price and loved that they offered discounts to local amenities at the front desk. The kids LOVED the pool! We will be staying there again for sure!

    4
    « Best Place For Families! »

    Very good breakfast selection which includes eggs, pancakes, hashbrowns, bacon/sausage. Comfortable beds. Awesome pool with double waterslide is a major hit for families. Above all...very good service and personable staff.

    4
    « Great family stay location »

    I was there on Business but the hotel was full of families. From what I could tell the pool was a great attraction because it was packed with families. The staff at the front desk made sure I was given all rewards and discounts afforded to me by my Best Western status. The breakfast was great and had a great variety of foods with selection for all types of eating habits. Also this location gave me great access to customers I was visiting on this trip. I would highly recommend staying at this hotel.

    5
    « Great family hotel »

    Poet O Call is a great family hotel featuring a water park with 2 slides and 2 hot tubs. There is a good fitness center wit a second pool there. The breakfast buffet exceeded expectations. Overall it is a very clean well cared for hotel with friendly staff.

    5
    « I will go back again for sure »

    I would like to stay again in the same hotel. they offered amazing service and very good for the money I paid. Kids enjoyed the swimming pool and sliding. and for sure happy life with Happy wife, we were close to Cross iron mill mall which is the best destination for shopping.

    4
    « Good Stay, nice staff »

    Had a nice stay at this hotel. The manager was extremely helpful when we raised the concern about the state& safety at the swimming pool. Some families do not respect the rules, kids can be unruly and the pool which has a nice slide can get really busy. The rooms are spacious and clean, the housekeeping is doing a great job, but the hotel is older so upgrades may be needed. The plus are the proximity of the Calgary airport as well as hairdresser and a nice little spa in the lobby and the pool with the slide. Good hotel if you need to stay close to the airport. Evidently, very popular with families with children.

    5
    « great service »

    The staff here are wonderful. It's a great place to host meetings; we have been using this hotel for our business meetings for many years and are always satisfied with how professionally we are treated. As an added bonus, if you bring your family along, there is a great pool, hot tub and waterslides for the kids. The restaurant and lounge have excellent food as well.

  • 4
    « Overnight stay »

    Hotel was good, waterpark was fantastic for our kids. The only complaint is that your room key limits you to your floor and makes it harder to get around the hotel. We were on the 2nd floor and couldn't access anything higher. We stayed there for one night and went to Calaway park, location was decent for this. Staff were helpful and friendly.

    5
    « Fantastic! »

    Stayed for 1 night after flying in from U.K. Kids loved pool and direct access to poolside, downstairs pool was very quiet. Great reception staff and a breakfast that was out of this world! All the staff were friendly and couldn't do enough. Totally recommend.

    5
    « Excellent hotel, always! »

    We always stay at this hotel when visiting Calgary. I can always be 100% certain that my room will be clean and service top notch. The best staff in the hotel are the housekeeping staff. They always acknowledge you in the hallway and elevator. Rooms are modern, renovated and clean. Parking is free and wifi is excellent. The water park Is always a hit with the family, but it gets very, very busy. The location is just off of Deerfoot which gives easy access to many parts of Calgary. Although I am tempted to try out a different hotel when coming to Calgary, I always seem to come back here because I know what to expect in terms of service, price, and cleanliness.

    5
    « Excellent »

    Great hotel, excellent customer service. 2 nice fun pools. My kids had a blast on the slides and also at the pool downstairs. Very busy but understandable as it is a great establishment! Very clean, nice big rooms. Will stay here again!

    5
    « Perfect stop for a family vacation »

    The hotel was friendly courteous and clean. We went for a 3 day trip to calaway park , the zoo etc The rooms were spacious and the fridge and microwave were awesome for keeping our young grandchildren well fed. Room service were very accommodating with plates and cutlery for our in room use. The pool was fabulous fun for the kids but too cold for the very old and very young. Thank goodness for the hot tub! Avoid the breakfast buffet pricy and poor. watch out tea and coffee are extra!

    5
    « Bang for your buck!!!! »

    My wife and had one room and our daughter and grand kids had the adjoining room! First off ....A-1 situation! Ate at the restaurant for supper! Great food and better than excellent service! We bought the family pack breakfast buffet! Easily the best breakfast deal we have ever come across! I'm the first one to complain about bad service and/or bad food! Taking that stand also makes it mandatory for me to give kudos to great service, quality food ,and a very clean and comfortable room! Great job!!

    5
    « Excellent value! And very hospitable! »

    I stayed at Port O'Call briefly in 2015, as part of a tour, and recommended it when visiting with friends recently. I was very pleased that we all were so satisfied with this hotel. The usual expectations (cleanliness, bedding, good bathroom, etc.) were all at an above-average level. The Sky Harbor restaurant was very good and offered superb buffets, especially at Sunday brunch. But the most distinctive part of both recent visits (consecutive weekends) was the courteous and helpful staff. I was phoned to tell me I had left items behind, after the first visit, even before I had missed them; they were waiting for me when I returned and delivered in excellent condition. In the restaurant, Virginia waited on us both weekends; she was professional but delightfully congenial; she remembered little requests each of us had made and anticipated them on the second visit; she did not rush us; we were made to feel at home. The desk staff was attentive and efficient and recognized that they had seen us before, despite having checked many people in and out in the interim. We did not have children in our party, nor did we use the pool facilities. Families seemed to be enjoying this, but there was no noise to disturb others, nor was there a chlorine odor nearby. This is not a boutique or "luxury" property, but the attention to hospitality was what one would have received in such a place. It is convenient to the airport and offers hourly free shuttle service. If you are passing through Calgary, look into staying here.

    3
    « Nice Stay »

    This hotel was very nice and clean. We stayed 1 night for business and booked the room with our points.Our room was on the second floor right beside the water park/pool and the view out the window was of the pool which wasn't the best because all we heard was children screaming. The pool opens at 8am and closes at 10pm so don't plan to sleep anytime between these hours if you have this room. Most Best Western's have a continental breakfast included with your stay but this one didn't. They do have a restaurant that serves a breakfast buffet or menu items but you have to pay $13 - $16 a person for it. All in all it was a nice hotel but I'm glad we only stayed the one night

    3
    « Couldve been alot better »

    The service and hotel staff were excellent, but the room was a let down considering it cost almost $1000 for 3 nights. The room was dirty, the pillows flat, no where to hang a towel when having a shower, shower also need directions on what handle does what. There were ketchup packets and crayones visible on the carpet, tables were very dusty...the room had not been used in awhile I would suspect but someone should've checked to make sure it was ready to go. Breakfast: eggs were slimy and the bacon greasy and tasted very old.

    5
    « best western port'O'call »

    I truly enjoy this hotel as it has the best service bar none and the location in great. Close to everything you need. Far enough from airport not to disturb you. east side has spectacular views. Jets Lounge/ Bar is excellent.

  • 4
    « Clean Room, water park , quality , and Services »

    This hotel has very good services the most important was Clean Room, nice water park , quality , great restaurant , and has good Services, and very strong security system from parking lot to leveler and room lock

    5
    « Wonderful stay, caring staff, »

    We were part of a wedding group, staff went out of their way to ensure we had an amazing experience. We arrived early and I was able to have an wonderful facial, mani-pedi in the lobby. Wonderful after travelling a couple days.

    4
    « Almost everything to be perfect »

    This hotel had everything to be perfect: Large room Enough space for 6 persons Water slides that kids enoyed so much Really close to the airport The only drawback was the sofa bed. this sofa bed was not comfortable at all and too close to the air conditioning system. We had to change the kids in the large bed to make sure they sleep well and we could enjoy the next day :) As it was so close to the air conditioning system we also had to shut down the climatisation during the night so it was really hot in the room. The other thing to remember if the shuttle service which is at every hour that needs to be considered if you are on t atoght schedule. In conclusion, for 4 people this would have been a perfect choice of hotel :)

    5
    « Very nice family hotel »

    We spent 3 nights at this hotel with our little ones - 2 and 4 yr old. We were very satisfied, and our children loved the pool. My oldest said it was her favorite hotel. Staff (front desk and restaurant) was polite, professional, helpful and courteous. We had a very pleasant stay.

    5
    « Hope our travels take us back to this hotel again »

    The staff were extremely pleasant and helpful. Its location is easy to find. Fantastic swimming pools. In addition the restaurant food & staff was top notch. My only complaint was the slow near impossible wifi.

    5
    « Excellent customer service! »

    It was our first anniversary and we were offered an free upgrade to the honeymoon suite! It was fabulous! The room was huge and included a whirlpool tub. It also had a deck so we could enjoy some fresh air. We will definitely stay here again.

    4
    « Great hotel. Excellent service. »

    I have stayed at this hotel several times over the last 2 years. Every time I am impressed with the staff and their sincere desire to please the customer. I've read a couple of comments from people who say the hotel is out dated. I didn't find l that to be true. I don't know what part they are referring to but every thing I expect in a hotel was there. The rooms were comfortable, clean and roomy. The restaurant has a great morning buffet. The only suggestion I can make to suggest an improvement would be to have wamed plates. After food has sat in a buffet it cools and warm food on a cold plate is not how I like my breakfast. A warmed plate would improve this greatly. I decided to stay an additional night but my double queen room had been reserved so they upgraded me to a King suite for the same price. It was a wonderful treat to stay in a superb room with all the extra amenities on my last night there. I really recommend this hotel.

    5
    « Pleased Guest »

    The hotel service was awesome. The employees were so friendly. The food in the lounge was delicious. There were times when the splash park was to crazy busy for me and my kids. So we went to the downstairs pool. It was quiet and we all had fun! Also bought passes to he zoo and heritage park at the hotel for a cheaper price!

    4
    « A very good hotel with a few exceptions »

    This hotel had some very good points. The front desk service and the cleaning service was very good. The staff were helpful, even in times of busyness, and were attentive. Top marks for that. The room quality was, I would say, very good. A fairly typical room with a decent size bathroom and vanity area. We faced the Calgary skyline so had excellent views of the city. The beds were comfortable. Parking was easy and free, located beneath the hotel. The breakfast buffet was excellent. Lots to choose from, attentive staff, delicious food. My only beef is that they should have just rolled the price into the lodging fare rather than tack it on to the bill as an extra. It was worth the price, but from an administrative perspective, seems like it might have been easier to just include it. Two things which brought this hotel down from 5 stars to 4: first is the restaurant. I've reviewed it separately, but it really wasn't very good. Not sure if it is considered part of the Jetz Lounge or not, but it is located on site. It was just blah food. The second issue is the swimming pool facilities. The main facilities include a pool, two waterslides, a toddler pool, a hot tub. The facilities themselves are really good and even exceptional for a hotel. The problem is the facilities are not big enough for the crowds and there is no supervision from lifeguards, which might be expected in a facility this size. Imagine kids running around, yelling, getting hurt, and one or two hapless housekeepers (yes, that's what their badges said) trying to maintain some order. I blame the parents more than anything, but it is on hotel property... At one point I counted 45 people (including about 40 kids) in the main pool, with probably dozens more in the hot tub, lining up for the slides, in the kiddie pool, etc. It was just loud and crowded. I also saw lots of kids and people without passes/wrist bands. Makes me think a lot of people might be uninvited "guests" sneaking in - certainly nobody was checking. This is also a safety issue. The waterslides drain directly into the main swimming pool, with no floating barrier or cordoned area to keep people from swimming directly in front. There was also a second smaller hot tub area on a different floor which was adjacent to an exercise room. My wife would have gone to work out, but again there was nobody on duty to stop the young teenage boys, dripping wet, playing on the treadmills and step climbers. Recipe for electrocution. So the hotel needs to better staff the pool areas, give staff the authority to kick people out for bad behavior, and also validate wristbands.

    5
    « Loyalty at its best »

    I travel frequently in and out of Calgary for work and always stay at the Port O Call. I have never stayed at a hotel where every staff member understands what it means to have exceptional customer service. I have yet to run into someone at this hotel who can't answer or help me with a question or need. The breakfast is one of the best included breakfasts' I have ever experienced at a hotel, and Jetz bar has great service and food that you really don't need to go anywhere else. This hotel was recently renovated and looks fresh and clean. I would recommend anyone looking for a hotel by the airport to stay here. It is about a 10-15 minute walk to other restaurants in the area, great pool downstairs (if you don't want to be at the one with the water slide) and the workout room is equipped with well maintained equipment. See you next week BW!

  • 4
    « A great hotel, not quite perfect »

    Stayed a few nights for a family trip. The kids loved the waterpark, especially the wading pool for smaller kiddos. Excellent water slides. The staff was friendly and helpful. The first room we were on was nice and quiet, but the deadbolt failed (locking us in). The staff quickly drilled it and moved our room, but unfortunately the planes were noticeably loud on that side. A quiet hotels overall, considering how it was packed with families. Solid walls.

    3
    « Dated and in need of upgrades »

    We booked a one night during Stampede just so my kids can enjoy the waterpark. The hotel itself is old and dated but clean. Unfortunately one of my kids got sick so we couldn't use the waterpark, and it was crowded anyways. So I headed down to the gym instead...The machines in the gym were so old and did not function properly. Weights were ok but the whole gym in general really needs better up keeping.

    5
    « Great Family Hotel, Luxury feel, fantastic ammenities »

    My family loved this hotel. We had a great day sightseeing around Calgary, then spent the evening at the hotel, having dinner and spend hours in the hotel waterpark. My kids had a blast, and they were good and tired at bedtime! Staff was extremely helpful, courteous, and professional. I will definatley be back.

    5
    « Good hotel »

    We spent half a day and one night at this hotel. The lady at the reception was charming and helpful. The hotel is extremely well kept. It is children friendly. Has a water park in the hotel for kids. The room was very spacious with a TV, fridge,microwave and coffee and tea facilities. We ate dinner in the dining room which was good. The waitress was lovely and offered information. I highly recommend this hotel for a night waiting for your early morning flight. The hotel runs a shuttle service from and to Calgary airport. Very polite drivers.

    5
    « Wonderful and very helpful Staff »

    Attended a wedding at Port O'Call and stayed three nights. The experience was wonderful. The staff were great from the people at the front desk to the chambermaids. We especially liked Myrna in the Restaurant/Bar area. There were a lot of family there so very busy as also celebrating a birthday on the Friday night. She took everything in stride, and served us really well - food and drinks for about 30 people. They were decorating the hotel for the Calgary Stampede (we were there one week before) and it looked great. We even had a cake in the lobby for Canada Day (July 1st) and sang O Canada. In the evening, they let the wedding party into a meeting room on the top floor to view the fireworks, something they didn't need to do but was much appreciated by all. The rooms are really, really comfortable and very clean. Would definitely recommend this hotel. Very close to the airport, but not really in the flight path, so not noisy. The pool and water slide area is lots of fun. We adults enjoyed ourselves immensely. It's also just a short walk to Tim Horton's if you have to have their coffee in the morning. The hotel is in an area where you can't really walk anywhere - that was the only disappointment.

    5
    « Very Pleased »

    I have had many stays at this hotel and it has always been a pleasure. The staff are pleasant & accommodating. The hotel is clean and although older, has been updated. This is my go to hotel in Calgary. It is close to the airport and very good access to the freeway system to allow for easy travel within Calgary

    4
    « Great hotel amenities and friendly staff »

    recently stayed at this hotel, and it was great, the staff was friendly, went above and beyond to meet our needs, the pool facility was amazing! my self and my husband and our children had so much fun!

    5
    « 5 BIG Bubbles! (Stars) »

    Wow. This hotel excelled in fast and courteous customer service, modern decor, location, and amenities. The rooms were large, modern and comfortable. The waterpark is a huge plus and the best I've seen in a standard hotel. There is also a pool and hot tub on the bottom floor with a sauna in each change room. I almost missed this but highly recommend it to adult travellers (I've paid to visit day spas that couldn't match this quiet oasis). A buffet breakfast could be added for $15/person. The price was also great. Don't miss this gem!

    5
    « Great Hotel »

    I have been staying at this hotel for many years. They continue to upgrade and really make your stay perfect.The entire team at the Best Western Port O Call always look after your stay. I would never consider another hotel.

    4
    « Great water park! »

    We booked this hotel specifically for the water park. We stayed only one night. The room was a typical hotel room. The hotel was fairy quiet at night. No complaints about room. The water park was great. Two awesome slides. My 6 year old had a great time. We saw some discrepancies in what time the pool/ water park opened. In the end, we got in earlier than the posted time. Also, there is a separate pool attached to the gym. This pool opens earlier than the ware park. However the water is cool and it's a small pool, so kids get bored after not too long. In the opening, the hotel had a great buffet breakfast. This was included in our specific hotel package deal. We could come back again, just to use the water park!

  • 5
    « Fun family hotel with gluten free dining! »

    This hotel has it all for families. The gluten free menu and staff that understand the needs for someone traveling with celiac disease makes this hotel top of our list. The waterpark in this hotel is perfect for the kids to unwind and the free underground parking is super convenient!

    5
    « Jensen Family Reunion »

    Our family of 57 gathered for 2 nights to celebrate our parents 60th wedding anniversary on the July long weekend 2017. This hotel was the perfect venue for us. The rooms were great, especially the suites. The complementary breakfast was fabulous. We thought the staff needed special recognition. They were very accommodating, especially Virginia! We arranged to have a special supper on Saturday night to celebrate and when the staff found out it was our parents 60th anniversary they brought out a beautiful dessert especially for them. We would highly recommend this hotel, there is lots to do for all ages.

    5
    « Great Stay »

    Kids really loved the water park and we enjoyed late night room service of delicious appies! It was also super convenient to get passes to local attractions at a great value price. I would recommend this hotel and have often. This is where we have stayed every time we come to Calgary.

    5
    « Great family trip experience »

    room was very coumfy and clean for a great price , the pool and water slides were exceptional my family had alota fun in the evenings enjoying the pool. The staff were a delight to interact with extremely friendly and helpful

    5
    « Great family hotel! »

    This was an amazing hotel when traveling with family. They have great service, friendly staff, clean rooms and a great water park for the kids. Food was good, and kids were free for the buffet because of their age. My family loved staying there!!

    5
    « Great for business near the airport »

    I have stayed at the Port O'Call on a few week long occasions and am always very pleased with the service and quality of the hotel. The waterpark is great fun and the separate hot tub and gym area for a quiet soak is always a highlight of the trip. Proximity to the airport is convenient and I do not notice any outside noise as I had expected.

    4
    « Enjoyable and relaxed »

    We have been coming to this hotel for years now and my experience has always been very good. My children love the water park and the amenities. The area has many dining places close by and other attractions for the children

    5
    « Best pools and slides! »

    This hotel was one of nine that we stayed at during our move from Oklahoma to Alaska. The kids absolutely loved the water park with slides and hot tubs. They thought the main pool could've had a deep end though. We also enjoyed the regular hotel pool and hot tub as well as the exercise room and stream rooms! We stayed two nights and went to Winsport on our day off driving. The bar was nice for a late date for Mom and Dad. We would definitely stay here again. Wish there was complementary breakfast but overall an excellent stay!

    5
    « Can't say enough good things »

    Staff was amazing letting us check in at 7 am with no added charge after driving 12 hours with a infant and toddler great pool for kids they offer life jackets as well as a warm water kiddie pool,also a second pool for adults who want to just Want to swim laps without being bothered by kids or slides amazing deep soaker tub comfortable beds. Great little coffee bar to grab quick breakfast items to go. We ordered room service a few times always prompt hot and delicious.Hotel offers discount ticket prices on zoo etc which is a great value .I can't say enough good things it's truly a hidden gem in Calgary amazing value and so worth the short drive to shopping etc will be out go to hotel when visiting Calgary

    4
    « Great Hotel »

    This property is close to the Calgary Airport and offers a complimentary shuttle service. Check in and out was quick and easy and the staff were all very friendly and helpful. We had a room with two queen beds, mini fridge, microwave and coffee maker. The room was clean, beds comfortable and we loved having an additional sink just outside the washroom for brushing teeth and washing hands. Wifi worked well in all areas. The property was renovated not long ago and looks great. There is also plenty of complimentary parking for guests. The breakfast buffet was excellent and the server always made sure we had everything we needed. There is a fairly large water park located in the hotel including water slides, kiddie pool and hot tubs. They provide life jackets which is great for younger children. There were plenty of towels for guests at all times. Great hotel for a stopover or for a staycation!

  • 5
    « Best Value »

    Majority of the time we go to Calgary this is the place we stay. The rooms are clean and the staff are amazing people. The kids really enjoy the pool. The hotel maybe located close to the airport but you can barely hear the planes. Lots of close by amenities from fast to fine dining.

    5
    « Love this hotel »

    We absolutely love this hotel from the huge Clean rooms, friendly staff, comfortable lobby with Comfortable chairs & amazing pool that's warm separate kids pool, water slides & hot tub! Absolutely loved staying there can't wait to go again!!

    5
    « Great for families »

    Lovely hotel with great waterpark for kids! Breakfast has a great selection of hot items and fresh fruit. Large room with ample room for a cot. Friendly staff. Room was clean with comfy beds. Good location close to the airport and zoo. Good prices on packages for calaway park. Will be back for sure!

    5
    « Great Hotel »

    We stayed overnight at the last minute which I booked through a third party site (paid to the third party). I phoned and asked for a king-sized bed which the desk clerk kindly agreed to. The front desk staff was very attentive and quick upon our arrival and even followed up with a phone call to see if everything was to our satisfaction. The room was super clean (even the tv remote was in a bag indicating it had been cleaned). The bathroom products were very nice and the bed super comfortable. The breakfast buffet the next morning was delicious and very good value, the wait staff excellent. I would highly recommend this hotel. We didn't get to experience all the amenities but I'm sure they were equally as high quality.

    5
    « Best hotel in calgary »

    This is the only hotel I stay at. Great customer service friendly staff. The water park is great for kids. The breakfast buffet is amazing. They treat you like you are family. All in all good price great people worth the stay!

    5
    « Perfect for Families with young children »

    The pool and waterslides are a blast. The family room suite fit my family perfectly. The service was great and the staff was friendly. I would recommend this Hotel to anyone. We forgot our daughters jacket at the hotel and I contacted them and right away they mailed it to us.

    5
    « great stay »

    overnight stay, great shuttle from airport, kind staff, clean and confortable rooms. Dinner was great and appreciated the espresso bar with fresh bakeries for breakfast., service and food quality and reasonably priced.

    5
    « Family Fun »

    The Best Western Plus Port O'Call Hotel, Calgary, Alberta is a great place for a family get-away. The pool area is wonderful with waterslides, pools, hot tubs for all ages from toddlers to grandparents.

    4
    « Nice hotel and professional staff »

    We have stayed here multiple times and have always enjoyed our stay. Comfortable, good memories, clean. We hope to return sometime. It is convenient in terms of location to the airport. Recently remodeled.

    5
    « for water kids »

    We stayed Cabana Room (2Qween beds, pool side room) that directly connected to the swimming pool. My daughter was so exited and we loved own patio too. Only one thing if you want to go sleep early we recommend to have earplugs. It is pretty noisy until the swimming pool closed (10pm)

  • 5
    « General »

    Excellent place to stay will be back. Staff went above and beyond to make us feel comfortable. The location for us is perfect for shopping (close to Crossiron Mills shopping center and for catching a flight.

    5
    « Always love staying here! »

    The hotel and it amenities are excellent! But it is the staff that make it for me and my hubby! From Mo, Rene,Sonja, and Kavish at the front desk. To Virginia, Janet, Jenny and Ravi in the Restaurant!

    5
    « Calgary Vacation »

    Would highly recommend this location to anyone staying in Calgary. Rooms were very clean, all hotel staff was very friendly and helpful. The lounge has really good food and great staff! The breakfast buffet was delicious and staff was amazing!

    4
    « Port O' Call Calgary »

    We choose this hotel for several reasons. We often travel and they have reasonable rates for underground secure parking. The staff are wonderful (ALWAYS). Price is reasonable rooms are clean and has free shuttle to and from the airport which is only about a 10 minute ride. Now that's impressive.

    5
    « Great »

    Great price for hotel, kids loved the pool. Friendly, professional staff. No complaints with anything. Would not want room with door going directly into pool if was not travelling with kids. Lounge was good supper.

    5
    « Best Western Port O Call »

    I took my grandson to this hotel last weekend. The staff at the front desk were very welcoming, friendly and helpful. I chose this particular hotel because, the reviews on their waterpark were very good. My grandson loved the slides and was happy that there were two pools to choose from. The main pool area has two awesome slides. The rooms were spacious and clean. The view from our room was amazing. We could see all of downtown Calgary skyline and the majestic Rocky Mountains in the background. I will most definetly be back with my grandson for more fun times!

    5
    « Best hotel ever »

    We have stayed at many many hotels and have never been as pleased as this stay. The hotel is very lovely all around. The water park is soo much fun and loved that there was a toddler area for my little one to play too. They have lots of life jackets available for the littles to use as well. The only downfall was we had family in town that wanted to come and swim with us but weren't allowed because they were not guests and all guests require wristbands to use the water park. We ate at the restaurant and all the food was Delicious! Our hotel room was huge, we had 4 adults and a toddler and we had tons of room. Very spacious. I highly recommend staying here and this will be my hotel of choice for future Calgary stays!

    5
    « EXCELLENT!!! »

    Excellent place to stay, especially for families! Excellent water park. Very clean and very kind, helpful staff. Will be staying here again! Breakfast was a delicious buffet style with fresh food. They sell tickets to the zoo & new space centre for almost half of the price you would have to pay at the door of those places. Lovely hotel.

    5
    « excellent! »

    will be coming back! great place, amazing staff!t we checked in with 4 kids, the reception knew they were looking forward to the waterpark so they offered us a late check out so we could benefit from our stay to use the pool!

    5
    « This hotel meets all of our family needs for business and plasure »

    This Best Western is a truly all service hotel., It meets our family needs for pleasure and business I have no trouble recommending this hotel. The hotel is structured for family pleasure and when on a business trip it meets all of our needs being close to facilities in Calgary and having the business requirements a hotel needs.

  • 5
    « Great family fun »

    We travelled to Calgary for a family vacation with a 2 year old and 3 year old. We stayed at the Best Western Port O Call. The staff were very friendly and helpful. They made us feel like VIPs.the hotel was very clean and quiet. The rooms were extremely comfortable and made traveling with kids easy. The hotel has a great little water park, which we enjoyed daily, and good restaurant options for kids and adults alike. In addition, they offer discounted tickets to the family tourist attractions (e.g. Calgary zoo and Telus Spark Center). All in all this was a fantastic vacation and hotel. I highly recommend it.

    5
    « Best while flying out west »

    Staff made me feel like an old friend, very welcoming. The room was clean and modern. Very comfortable. Jetz bar served delicious, quality food at a reasonable price. On the whole...very good... I'd stay again.

    5
    « Wonderful suprisr »

    My family took a trip to BC and decided to stay for 2 nights and booked this hotel because of the price. My 4 year old and 2 year old as well as myself loved the pool. The rooms were well kept and clean. The staff was very friendly with a last minute check in and then another night added.

    4
    « Always a favorite »

    Love the atmosphere although it is getting a little dated. Staff is always good. Always clean. The pool area is the strong point. Kids love it! Restaurant food can be a hit and miss but is okay. The staff at restaurant is friendly. Will stay our Calgary hotel choice

    4
    « 3 days training in Calgary, Alberta. »

    The Best Western Port O Call hotel is where I stayed. I found the hotel to be very close to the training center. It is easy to get to and also leave. It is located just off McKnight Blvd. and has easy access to Deerfoot. (#2 highway). I ate in the main restaurant every day for breakfast and supper and had very good selection and well prepared meals. They have 3 offerings each from 2 different, local, craft breweries. The staff are very friendly and helpful. The housekeeping was excellent, the room was spacious and well presented. I am only concerned with two aspects for a hotel room, a comfortable bed with nice linen, and a functioning bathroom. The Port O Call had both. It looks as though the floor I was on(2nd) has been recently renovated, as well as the lobby and main dining room. All this for $130.00. per night. There is underground secure parking available, though I did not use it, it was offered. Over all, this is a very nice hotel. I cannot make a negative comment as the stay was most enjoyable, with no detraction. I will definitely stay here my next trip to Calgary.

    4
    « Business to pleasure! »

    My stay at the Best Western started off for business, but I extended my stay for pleasure as well. The staff is lovely, and my overall experience with the hotel was wonderful. They are definitely my go-to hotel when I'm looking to travel.

    5
    « First class service »

    This was my first time staying at a Best Western Plus, but it will not be my last. Although the hotel is a little older than some nearby, it made up for it with excellent customer service. The front desk staff were so friendly and made me feel like a VIP!

    5
    « Quick Stay »

    We chose to stay at an airport hotel the night before an early morning flight. The BW Port o'call was in a convenient location, free shuttle to and from the airport and affordable parking for the week. We checked in late and left early so we could not make use of the many amenities at this property. The breakfast area looked great as well as the pool area. I would recommend this hotel for all your needs in Calgary.

    5
    « A Fantastic Hotel »

    This hotel is almost totally renovated from top to bottom. I've stayed here many times and it's always extremely pleasant. The staff are outstanding and really make the stay special. The rooms are spacious, well appointed and extremely clean. If you have kids the pool is amazing, with waterslides, a shallow pool and a kids play area. I always look forward to my stay here!

    5
    « Best hotel in calgary »

    We stayed in this hotel in may, a family trip to Calgary and had awesome experience. My kids loved the swimming pool and slide. Room was well decorated and cozy. Quite and cozy room close to airport. I recomand this hotel to everyone.

  • 5
    « Awesome Birthday Party Location! »

    We celebrated my daughters 10th birthday with a girls hotel sleepover and waterpark party. We booked two cabana rooms right off the waterpark and had a blast! The hotel is very nice. The room was very nice. Yes the waterpark was a tad loud from the cabana room BUT thats what you get for booking a cabana room. I booked it for the sheer convenience as we had 5 10-11 year old girls running around and this was the easiest way. HIGHLY recommend booking this hotel for this type of birthday party...or for any reason at all.

    4
    « Great Place to Stay »

    Great place to stay for the money that was paid out. Price was a little high, but still ok. Location close to air port and was able to get every where else quickly that we needed to be. Great staff and great food. Water park was great for the son, he had a blast.

    4
    « 1 Stop Shop »

    When you walk in the doors you feel like your at a resort. Excellent for the kids. Staff are fantastic. Food was good. Kids had a blast in the swimming area The gym has all the equipment for a good workout. The steam room is amazing.

    5
    « Fantastic hotel »

    They really went out of their way to correct a mistake with the site we booked through and we had an excellent time.. breakfast buffet is good and the Waterpark kept the kids asking to go back. We go to this hotel everytime we go to Calgary and everytime they've always rolled out the red carpet. If I were you I'd stay here in Calgary.

    4
    « Ok »

    We would have been more pleased if we had been able to use the pool .. should have seniors hour as there was a hockey tourney with lottsa kids and we could not get near the pool .......a place to relax wasour goal and a respite weekend as we come here often with our kids .

    5
    « Great hotel, AMAZING STAFF »

    This hotel has so many amenities. Pools, hot tubs, water slides, gym, many delicious options for food, lots of places to sit to relax or work. Super comfy beds and pillows. Very clean! What blew me away the most was the EXCELLENT customer service! Everyone was so friendly, welcoming, and helpful! I will definitly stay here again!

    5
    « Cozy, hospitalbe, perfect for the for families! »

    We stayed here before flying out the next day. We had supper and breakfast at the hotel. Both were very delicious lots of variety and very friendly staff. The kids loved the pool and water slides. It was very clean and set up very nicely for spectators.

    4
    « Great water park »

    We come to this hotel often for mini vacations. The kids love the water park, keeps them busy for hours. The staff are friendly, the rooms are clean, room service and restaurant serve good food. We will return.

    5
    « Excellent »

    Most accommodating. I injured my leg during our trip and could not walk unassisted. We decided to stay the night and when we arrived by shuttle, they offered me a wheel chair for my use during our stay and a room with a walk in shower so that I did not have to try to climb into a tub. We have stayed at the Port O Call before, but after the exceptional service this last time. We will make this our main stay hotel whenever we travel.

    5
    « Great hotel »

    Loved the pools! Kids had a fantastic time! We will definitely be back in the future! Clean rooms, great breakfast buffet, beautiful lobby, and pool areas. Bed could be a bit more comfortable, other than that, great hotel!

  • 5
    « A great hotel for business or pleasure »

    As a Westjet employee it is always a pleasure to stay at this location. It is clear that management is doing a very good job at this location since many of the employees have remained the same over the years. The staff are very familiar with our needs and go out of their way to make our stay enjoyable. They recognize us as returning Westjetters and make us feel very welcome. I always request this hotel when coming to YYC for Westjet business. While I do not use it, this location also has a fantastic, indoor water park and appears to be a very family friendly location.

    5
    « Weekday Stay »

    We stayed here for a Wednesday and Thursday night. The rooms were clean and spacious. The water slides and toddler pool was excellent. The on site restaurant had great food and was incredibly accommodating towards dairy and glutton allergies. Only critic is that the internet was almost unusable during peak times, could definitely be upgraded. This will likely be our go to hotel in Calgary.

    5
    « 16:30 »

    very awesome hotel and amazing staff. they really were polite and always went above and beyond for my wife and I. The restaurants was ok but could have had more items on their menus and the closing times were too early.

    5
    « Great stay »

    We arrived late and left early the next day. Just a needed night stay at the end of a vacation. We had a short stay but everything was perfect. Very friendly staff and quick in and out. Great room and I love their pillows lol. We will be staying here again in the fall and I hope to get to the great pool area that we saw.

    5
    « Best hotel in Calgary! »

    The Best Western Port O Call in Calgary is truly the best hotel I've stayed in for short family vacations or stop over for connecting flights. It offers absolutely everything: great staff in all areas, freshly updated rooms with great decor and comfy beds, the best pool with waterslides and hot tubs, awesome restaurant and lounge plus a coffee bar, fitness room, racquetball court, second swimming pool, salon, underground parking, and shuttle service to and from airport. It really lacks nothing. Terrific location in NE for airport, zoo, downtown, Cross Iron Mills shopping - really very easy to get anywhere because it's so close to Deerfoot Trail. And a very reasonable price. We actually visit Calgary more often because of this great hotel !!

    4
    « Forgot My Swimsuit »

    I came here for a wedding ceremony and reception. The basement has few nice meeting rooms that are easy to organize. They also have a ballroom with a decent dance floor. The food was really nice, in a buffet style format. The swim areas are great. I forgot my swimsuit but they have slides, pools, hot tubs. And in the basement with the boardrooms there is an exercise room with it's own quiet pool with hot tub and steam room. The hotel is a bit out of the way from conveniences but is close to the airport for those coming in and going out of town. Keep this in mind if you are a light sleeper.

    5
    « Moe is the man »

    Moe the best there is, the best there was, and the best there ever will be! His honesty and high quality demeanor has rubbed off on all the staff there. They need a free breakfast and a better gym. I have stayed at others in the area but the Port is quieter cause its made of concrete and not OSB wood.

    3
    « Port O Call »

    Stayed for two nights with my two kids. Duvet was thin so it wasn't a comfy sleep, wingback chair was dirty, swimming pool towels were hard as a rock and the room was dated. My family and I wouldn't stay there again.

    5
    « Excellent hotel »

    Very professional staff and rooms are clean and comfortable. Excellent water park for kids and their Sunday brunch is terrific. You are greeted with a smile from the friendly check in staff and that goes a long way in starting the hotel experience off on the right foot.

    5
    « Rivals Disneyland »

    The hotel is brand new inside, spotlessly clean, everything works,staff friendly and courteous. Waterpark was so so fabulous, we stayed three hours and hated even then to go to the room. And the price was reasonable. It was as pleasuresble as staying at the Disney pier hotel in Disneyland. Can't wait to go back. My ( just) 3 year old grand daughter would not quit going down the BIG water slides. She also enjoyed the toddler water slide park and the hot tubs. Great place.

  • 5
    « Best Customer Care »

    I felt valued and important to the staff. Instant service was always there for me, every step of the way. From my room to the front desk, to the restaurant, coffee shop, pool, to luggage assistance. Service was instant, friendly and the staff always asked if there was anything more they could do. Thank you very much!

    2
    « Disappointing service »

    My husband, my 7 month old, and I spent 4 nights here. My husband was taking a course in the hotel. I agree with the other reviews that state that the hotel cares more about their renovations then their guests. I called the front desk at least once every day of our stay asking them to stop making so much noise in the hallway, in the adjacent rooms, etc because I have a baby who needs to nap. Only once did the noise actually (temporarily) stop. Water park is ok, cold pool. Restaurant was not good for lunch. Room was clean and spacious, but couldn't rest in it during the day due to the noise that started every day around 8:30 am. Not impressed at all with the lack of customer service. We paid good money to stay here. Will not be back.

    5
    « A great place to stay »

    Friendly staff, clean, comfortable rooms, and great food. We come to Calgary every year for a baseball draft and stay overnight. The Port o Call does not disappoint. We are happy to make our reservations with them.

    4
    « Totally depends on purpose of visit »

    The hotel is past glory. The waterpark is totally vintage. The rooms are comfortable but tasteless. Now, I stayed at the hotel because of a meeting, which made sense. It is close to the airport (free shuttle). It is close to a decent size shopping mall (Sunridge). I prefered having my meals elsewhere, since I do not enjoy breakfast buffet or hotel food in general. The bar is a good option for a more informal meal and a cool drink. Angela is most amazing receptionist I have ever met. She is very service oriented, interested, smiley and helpful. In general the staff is very pleasant and well trained.

    5
    « Perfect hotel and location »

    Stayed at BW Port O'Call for business. It was nice to be greeted with great smiles. The hotel lobby is very nice. My room was large and very clean. Ordered room service. It was quickly delivered and meal was good.

    5
    « Greatplace »

    Awesome amenities and comfort for people brining kids. Above and beyond along with great value. Pool area is fantastic. Staff is accommodating. Breakfast buffet is great so you don't have to leave the premises.

    4
    « Close to airport and highway »

    The Port of Call was in Calgary when I lived here in the early 80's. It has been very tastefully up dated. The restaurant was good for both breakfast and dinner, and the prices are very much in line compared to some on the other hotels in the airport area

    4
    « Nice surprise! »

    We stayed in the honeymoon suite. A very comfortable and spacious room! The staff in this hotel are awesome, from the front desk to housekeeping, everyone we interacted with was so friendly and helpful. We ate at the restaurant and the service was fantastic and the food was delicious! We did hear airplanes (to be expected from an airport hotel) but it was not as loud as we expected it to be. The only complaint is there was only sheers on the windows and would have appreciated black out curtains to get a bit more sleep.

    4
    « Calgary Trip »

    Staff were very helpful and pleasant, bed was very comfy, Lounge was relaxing. We lived in Calgary for more than 10 years and have moved to BC in 2010, we never had any experience at this hotel whether it was for leisure or an event. Needless to say, we would definitely stay here again if we visit Calgary again.

    5
    « We stayed 3 nights in this lovely hotel »

    Our stay was absolutely fabulous !!! The front desk people ( I'm sorry I cant recall your names ) go above and beyond !!! They pay close attention to details and always remembered our names when they spoke with us !!!!! Our room was spotlessly clean and fresh. The pool is outstanding!!! We ate several times in the Sky Harbour Restaurant, with the fabulous buffet available for any meal. We had the pleasure of meeting Ravi at the restaurant and he personally attended to our every need !! Ravi we love you !!! Our nine year old boy also enjoyed his stay.... something for everyone !!

  • 5
    « Good Pub, great gym and pool »

    I stay here when I need to fly out of town. The amenities in the hotel are great, the rooms are always fresh. The heated underground parking is fantastic and reasonably priced. A must in a cold Calgary winter.

    5
    « Layover say »

    I picked this hotel because I have stayed here many times before and the staff have always been more that helpful. The hotel is always well decorated and clean, the beds comfortable. I will use this hotel again.

    5
    « Love this Hotel! »

    We stay at this fabulous hotel whenever we are in town. It is usually whenever we are preparing to fly out somewhere but have stayed here for a couples weekend. Friendly staff and clean spacious rooms!! I highly recommend it ??

    4
    « Port O'Call 1978 »

    Was working at Chemex Labs (AB) Ltd since 1976 and was one of the original patrons of the pub and cabaret. We held many events at the Port including Stampede week and Christmas parties. Miss the Hot Irons and Popcorns cabarets! What a party in 1985. Just about drowned in the Jajuzzi suite. Sweet Memories.

    5
    « What a wonderful hotel! »

    Our son ( and then future) daughter-in-law, planned their wedding to happen in your hotel. They also asked for a block of rooms for guests. Well we were in those rooms this last week-end. Although we had a small problem with the main door on our room they quickly dealt with it and were so very good about it. I thank them so much for that. As for the rest of the hotel it was just amazing and can't say enough good things to say about it. The bed was so comfortable, the water park and downstairs pool/hot tub/steam room were wonderful. I even went down all slides. We went to the bar and shared natchos/calimari with our son which were delicious! and 3 mornings in a row..we would eat breakfast in your cafe. Virginia was very good and made us feel at home there.. many kudos to Virginia. Will add a pic of herself and I..she was so good to get her pic taken with me.If I was to offer any suggestions it would be to hold onto Virginia, shes a keeper! :-) Also the staff on the front desk, they were so good as well. We sure hope we get to stay in your hotel again and we are so happy our son and wife chose your hotel for their wedding.Thank you all so very much for the great hospitality and the wonderful service.

    4
    « Business trip - 8 night stay »

    Just returned from a 9 day stay at the Port O'Call while working nearby for business. Location was good for me as I was working fairly close by, however there wasn't much else close by in terms of amenities. the room was large with a nice big comfortable bed. Sleeping was never an issue. Close to the hotel yes, however no issue with plane noise. Breakfast was very good - the continental an offer was more than sufficient for a good start to the day, if a little cold on a couple of days. Reception staff was helpful and attentive. Used the airport shuttle bus once which runs once an hour for free, a nice touch. The Jets bar does really good chicken wings with a nice offer on during some sporting events. Fairly good beer selection as well. Only ate in the restaurant a couple of times due to other commitments, but found it to be good food. Large selection too. Never tried the pool area so can't comment, although I had feared the reception area would be overrun with kids, which it wasn't I was pleased to find. Overall a good stay - hotel looks a little dated from the outside however when inside it does all it needs to. Some extra storage/hangers would help though for the likes of myself who is staying for a number of nights. Big comfortable bed though was a bonus. I'd have no problems recommending this hotel for anybody travelling to the area for business for a few nights.

    4
    « great for the family »

    pertty nice place kids loved the water park room was clean staff was nice wifi was acceptable (as an IT professional this is a hot button for me) NO free breakfast! well i guess it cant be all good . .

    5
    « Ministry ambassador »

    Stayed overnite Great accommodation. Love underground parking. Organized a hot breakfast 10 people. Great meal. Room was okay. Catering (Anne) our hostess was perfect Virginia in catering was helpful and an asset.. Reasonable price

    5
    « Excellent hotel »

    We had a large room with a king bed and sofa. The bed was very comfortable. The room was nicely decorated. We appreciated having an extra sink outside of the bathroom area. The countertops were modern-looking. Airplane noise was very minimal. Front desk staff were very helpful. We didn't have a chance to use the hot tubs but it was nice to know that there were two spa areas. They both looked inviting. There were a few restaurant options although no continental breakfast. The hotel was very easy to access when we arrived from the north (Deerfoot Trail) and it was very easy to find our way west along Stony Trail when we departed.

    5
    « Awesome Fun, but cold pool! »

    It was a wonderful experience. ALL the staff are friendly. The room service was great! Super clean! The pool is great fun. The only draw back is the pool room itself is freezing. Going up the stairs to the slides you FREEZE! And the pool water isnt overly warm either. Used the hot tub a lot to warm up quickly. But other then that it was perfect!

  • 5
    « WEEKEND IN THE CITY »

    Another good weekend in Calgary, kids love it with the water park and the optional second pool area. Nice to have underground parking and it is a great choice for families needing close proximity to the airport and shopping!

    5
    « Absolutely amazing »

    This is certainly the "best" Best Western I have ever visited. I would have thought it was much more upscale brand. The rooms were lovely. The service staff was professional and friendly. The dining room was extremely well staffed and the food was marvelous.

    5
    « Excellant Stay for families »

    We booked a room at this hotel last minute and upon arriving we asked if we could get a room close to our son and his family. The staff were very accomodating finding us a room across the hall. We checked out the next morning but realized a couple hours later we would need rooms for another night so went back and once again the staff was able to get us in rooms similar to what we had after checking with cleaning people. The hotel has a water park and a kiddies pool as well as 2 hot tubs which we enjoyed. All the staff greeted you with smiles and went over and above to make our stay an Excellant one we would definitely stay there again when in Calgary Also free underground parking.

    3
    « Not impressed »

    Was not impressed that both nights of our stay there was a small child banging on our door. I complained the first night but nothing was done as it continued. There were someone wearing dirty shoes in the pool area and there is a sign that says "no shoes" and 2 hotel employees were looking at him but said nothing. There was a kid skateboarding in the lobby when we checked out but the staff said nothing

    5
    « Excellent choice for extended trips »

    We were booked on a very early flight so we stayed overnight and left our car there. VERY REASONABLE!! They have bus shuttle to and from the airport. The return shuttle was too long of a wait so we took a cab ($25.00)

    5
    « Best Hotel by the Airport »

    We loved our one night stay at the Best Western Plus Port O' Call hotel. We booked the room on air miles so it was even FREE. The rooms were very large and comfortable and clean. The pool was a very big hit with my girls. Two waterslides and lots of other fun places to swim. We really enjoyed our stay and will be back when we pass through Calgary again.

    5
    « Great stay at this hotel »

    I have to start by saying that our first night at this hotel was a bit disappointing, due to smoking in an adjacent room. When we complained the following morning, it became evident why this is a highly rated hotel. Both staff person Robin and the hotel manager took our concerns very seriously, and went above and beyond to make sure the balance of our stay was exceptional. Problems and issues occur at every hotel...the difference is how it is handled. My husband and I left with a high regard for this hotel, and we will definitely be back.

    5
    « Great Value »

    Spent 2 nights at the POC hotel and was pleasantly surprised with the accommodations. The check in was quick and the staff were friendly . My room was spacious and very clean , and even though the hotel is located close to the airport , the noise from aircraft landing and taking off was minimal. I was on the 6th floor and really didn't notice most of the time. The fitness room was a 6 out of 10 ( one pce of equipment was out of order ) , but the large steam room was great , with a large supply of towels on hand in the change room. I didn't use the pool , jacuzzi or water slide , but the entire area was clean and looked enticing. All of the staff were friendly and helpful and made my stay all the more enjoyable. Room service was quick as was the service in the restaurants located in the hotel. Parking is available outdoors or in the hotel parkade underground. I would definitely stay at the POC again and would recommend it to my friends.

    5
    « Very recommandable hotel »

    We stayed in the hotel for one night before picking up our camper for a longer tour through Canada. They picked us up at the airport, transfer is every hour on request. The hotel is located in the vicinity of the airport, not downtown. Check-in went ok. We had two rooms and both were very spacious and clean. Bathroom was ok too. They are providing parking lots for free. We had dinner and breakfast in the hotel, as no other restaurant was close by in walking distance. The dinner was very good including service. Also the breakfast was very good, no only offering the standard american breakfast, but also fruits, cereals and others. They do have a large swimming area inside the hotel, mainly for kids entertainment. We used the pool in the basement instead, which was also very good. All in all, no complaints, a hotel was all amienties, a very good restaurant and an excellent service at a reasonable price.

    5
    « Excellent choice, convenient to Calgary airport »

    Nothing missing at this hotel! Loads of amenities here! They have everything you might want in a hotel, including clean and comfy beds. We took advantage of their airport shuttle service and were given late checkout privilege. Room rate was quite reasonable too. We especially recommend this hotel for families and seniors....also a good choice for business overnights.

  • 4
    « Good Hotel Near Airport »

    This hotel is within a short drive of the Calgary airport, located in the NE of the city. VERY enthusiastic welcome. The room, which was very clean, included a microwave and bar refrigerator. There is a separate sink and mirror located outside the bathroom, which would be very convenient if the room was being shared by two or more persons. There is a large indoor parking garage. Besides a "water park," with pool and hot tub, there is, on the basement level another hot tub and small pool with various kinds of exercise equipment. The "water park" may at times be awash - pun intended - in children, so the basement level can be quieter. I had two disappointments - I found the mattress FAR too firm for my comfort, and although the desk chair in the room was comfortable, neither of the two upholstered chairs were.

    4
    « Great Hotel for a Family »

    We stay at the Port o Call every summer because our children love the waterpark. Rooms are spacious and beds are nice. This hotel is very close to lots of restaurants and Cross Iron Mills. I'd recommend it!

    1
    « No Hot Water!!! »

    Right after checking in last night my partner took a two minute shower before the hot water completely ran out. I had to have a cold shower before bed and even when I got up this morning the water was still cold.

    5
    « Excellent service! »

    Had a birthday sleepover for my daughter. Everyone was patient with the kids, courteous, and the facilities were great! Rooms were clean and the staff were awesome. Nice to see management around as well.

    4
    « Wonderful place for families »

    This is our 4 th time to stay at the BW Port O call. The water park is great for the children ( ours are ages 9 & 6). It gets very busy but the kids love it. We only live an hour away, but coming to this hotel is their special treat. They like it that much. The staff is very friendly and accommodating. The room is always clean. The beds are comfortable. Altogether you can't go wrong.

    5
    « Great Stay nicely renovated suites »

    Stayed here with my daughter. The staff is welcoming and friendly. Rene at the front desk is a fun and fantastic person. He went out of his way to make sure that we were settled and had everything that we needed. Fantastic tubs in the rooms and the double sinks were a blessing for two women getting ready in the mornings. Large rooms and comfy beds. I will definitely be back if we need a place to stay.

    4
    « Always feel taken care of! »

    I usually end up here once a year. The service is always great. The food selection is great and at reasonable prices. The wings are fsntastic at Jetz Bar. There is also many food options nearby. There have been some renovations since he last time I was here. The tooms can use a bit of a facelift but overall it is clean!

    5
    « Excellent place to hang your hat »

    Excellent place to stay when in Calgary on the way out of the country or just arriving back in the country. My wife and I have stayed at this hotel several times and the quality of the product and the service are always top notch.

    5
    « Great Family Hotel »

    We can in late at night because the other hotel we booked did not have parking for our family vehicle. We were offered a room right away and to our delight the hotel had a waterpark. The kids were so excited!!! We were very thankful! :)

    5
    « First Class all the way »

    This hotel and its staff are amazing. First class food, service, rooms and accommodations. They could not do enough for us. Amazing all the way. From the moment I checked in to the checkout everything was done with great care to make our meeting and conference go smoothly.

  • 4
    « Great hotel, pull out couches need to be replaced »

    I love staying at this hotel with my family! We have three little girls and they love it there! We stayed in their nicest room (the suite) last time but have also stayed in the 2 queen room before too. Breakfast is awesome for the price!! The pool is great, staff is wonderful. The room was nice and clean. The only issue we had was the pull out couch. We have stayed at a lot of hotels and we expect a pull out couch to be a little uncomfortable because it's just a pull out couch but this one was painful! It was the worse pull out couch I've ever laid on and desperately needs to be replaced! I almost slept on the floor but ended up putting the couch back together and just squishing on there to sleep the first night. Staff took care of me for the next 2 nights and provided me with something more comfortable. It seems like the hotel is aware of how uncomfortable they are so I don't understand why they don't replace them or at least leave a memory foam on them so they are bearable to lay on. Everything else was great! We love this hotel... just really hope they replace those couches!

    5
    « Incredible! »

    This hotel was so clean and modern. Beautiful view of nose hill park too. The water park was so awesome to top it off! I will definitely be back! The staff were also very friendly and professional. You could hear some of the airplanes taking off but it did not bother us or our baby at all.

    5
    « Excellent Hotel »

    Spent a night here while on vacation with the kids. Good, clean hotel. Staff were very pleasant and helpful. Waterpark is excellent and tons of fun, 11yr old and 4yr old loved it. Breakfast is not included, other than that I thoroughly enjoyed this hotel.

    5
    « port o call inn calgary. Great hotel near airport »

    I like to use Port O Call Inn as my last stay in Calgary before I return home. I usually stay 5-6 days because of the large balcony I reserve because it gives me space and a little bit of home feel. the rooms are always clean, fresh and comfortable. The internet connection has improved greatly without problems. The Jet bar / lounge is great and the food is as well. It Is close to everything I need and if I need to get south, Deerfoot is nearby. Great staff and always ready to help with results. I don't go anywhere else but here...

    4
    « Water slide »

    This was a pleasure trip for my grandsons and I. Easy directions, great water slide. Breakfast buffet looked good however, was packaged foods that do not work with allergies. Staff was very nice from room staff to front desk.

    5
    « Wonderful hotel! »

    My husband and I visited here for a 3 day weekend. We stayed in a king suite, with a delightful Jacuzzi tub. The shower had body jets and was very spacious. The bed was extremely comfortable, and we loved having such a nice sitting area in which to read or watch the large flat panel TV. Given the location of the hotel the end of the runway, you would think that the room would be noisy. But it wasn't at all noisy we slept very well. The waterpark was a blast, I had a great time on the waterslides. What a great place for a family to get away for the weekend. What some people didn't realize, is that there was another smaller swimming pool located next to the fitness center, which also had a hot tub. So there really is a good variety of activities at the hotel for both families and couples! The staff were very friendly, and helped make our stay very enjoyable. The parking was free, and plentiful. The restaurant offered a fantastic Sunday brunch. We will definitely be back to stay at the Port O Call in Calgary! My only regret in our stay at the hotel, was that we left soda and cider in the fridge, because we were in a hurry to check out. I hope somebody ended up enjoying it!

    5
    « Excellent Hotel »

    Wonderful hotel and always clean and staff is very professional. The waterpark is amazing and the restaurants have excellent food. Overall a very very good hotel. Whenever I stay in Calgary this is the hotel of choice

    4
    « Comfortable and spacious »

    This is an older property with renovations to a portion of the hotel. Request for rooms on the tower side. Convenient underground parking with room key access. Only things not working in the room was the bathroom exhaust fan nor the blow dryer. Requested for a new blow dryer from front desk and it was promptly delivered. Conveniently located very near the airport but luckily you cannot hear airplane noise.

    5
    « Recent stay »

    Since my last stay they have changed the shuttle, no longer long wait times. I absolutely love this hotel. Best buffet I ever had. Rooms are always clean. Check in is fast, and extremely friendly! Jets has the best steak dinner, give it a try you won't regret

    5
    « Excellent and caring »

    I had a family emergency and had to rush to Calgary. I arrived late at night totally unprepared and distressed. Without going into details, the front desk were wonderful and very caring. The room was lovely and comfortable and breakfast was great, again with very nice staff. Thank you to all of the staff. Great job!

  • 5
    « Customer Service WOW »

    Had rental car trouble that kept us in Calgary another night- rechecked in as we needed a place for the night. During check-in, related to the desk person the rental issues that delayed our travel. At the end of the process, she handed me a small white bag with treats, stating " I hope this sweetens your night". I almost broke down right there, it was most touching after a very difficult day! We have stayed at this Best Western each time we flew into Calgary at the start of our biennial Canadian Rockies vacations. It is close to the airport and rates are quite reasonable, rooms are comfortable and definitely the customer service is remarkable. I wish I paid more attention to the name tag of that remarkable desk staff( rechecked in Aug 28). She deserves commendation AND we will keep coming back to stay at this BW whenever in Calgary.

    5
    « Best Staff in Calgary »

    This is a great hotel with excellent clean amenities. The staff put this hotel over the top, seriously they are wonderful and will do whatever they can to make your stay comfortable. The waitress Pamela in the lounge is the best waitress i have come across in years.

    5
    « great staff and care for their quests »

    The needs of their quests are top priority all you have to do is ask and they will make you happy. Lots of amenties to suite all interest levels. I wil definitely be a return customer and have suggested my stay to others also.

    4
    « Another excellent stay »

    This is the second summer we have stayed at the hotel and the entire hotel is clean, the room is a nice size (I like that the desk faces the room instead of the wall), and the underground parking is great. It is a busy hotel with lots of kids running around so maybe not the best place for business travelers.

    5
    « Awesome spot with kids! »

    We have stayed here several times over the years. My 6 and 8 yr olds love the water park! The rooms r nice/clean, staff r always great, close to crossiron mills shopping, close to the airport, easy to get to, Loads of great restaurants all around. Will continue to stay here. .

    4
    « Fun pool »

    We stayed 3 nights in a family room. The room was large and had a nice balcony. One bed was comfortable but the other was not. Unfortunately we put our two year old who wouldn't know the difference in the comfy bed and she wasn't switching. I can't say I loved what the hotel itself had to offer. No free coffee in the lobby (only a pay coffee bar that was only staffed until 1 p.m.). No breakfast (but an option for a $15 breakfast buffet). As I was checking out the front desk staff asked if my daughter wanted a juice then told me if we needed anything for the kids to ask the front desk (would have been nice to be told that at check in). I am fairly loyal to Holiday Inn and may have to continue that trend. We picked this hotel for the waterslides and they would be the only reason I would return.

    5
    « Great for Families »

    Really great hotel. Sonia at the front desk greeted us so warmly and really made us feel welcome. She also made us awarw that the hotel offered discounted zoo tickets which was fantastic and saved us some cash to spend at the zoo. The hotel is clean, quiet, and all the staff was very helpful and friendly. The water park is excellent for the kids to burn some energy and the restaurant has a variety of moderately priced but very tasty food. The room was very clean and the fixtures were modern and the bathroom had a double sink area which made getting ready much easier. I would definitely stay here again and will recommend it to friends and family.

    5
    « First Night Kickoff »

    We stayed at this hotel on the first night of our BC vacation. We left Edmonton shortly after work and drove through as far as Calgary. We weren't here long enough for me to provide much of a review. The pool was EXCELLENT! Curious that they gave us arm bands for the pool, and then when we got down to the pool hardly anybody was wearing one. It really didn't seem to matter. We have a nice sleep and a quick continental breakfast, and hit the road again. Thanks Best Western!

    4
    « Would have given this 5 stars but... »

    I loved just about everything with this hotel my only concern was when leaving the hotel the ramp was blocked by the shuttle and we needed to use it with the luggage cart and we had to push it off the curb and we spilled my baby's formula container and it was full after the spill it was almost empty and she is on a special formula that you can only get a certain places so travelling did not make that easy! Other than that everything was great would definetly stay again! Beds were comfy, water park was good but busy, parking was good and staff were great

    5
    « Awesome Family Experience »

    A great place to stay with children. The waterpark is excellent and the staff are professional, friendly, and helpful. The location is easy to get to and convenient to the Airport as well as major routes to other parts of the city. The breakfast buffet was well laid out and I love that it was 1/2 price for kids. We'll be back.

  • 4
    « Awesome water park! »

    We got in at 9 pm and our kids were in the water park by 9:15. It was busy, but the younger families started leaving and by 9:45 it was almost empty. Our kids (10, 13 & 15) all loved it! The room was very nice and we'd recommend it.

    5
    « Another great stay »

    I've stayed at the Port O' Call many times for business and it never disappoints! The hotel is great for not only business travellers but families as well and has a fantastic pool/waterpark. The rooms are spacious, clean and really quiet; everything you'd want in a hotel room. The morning buffet is great and the service there is wonderful! The shuttle drivers are always cheerful! The front desk staff is warm and caring. Sonia checked me in and really took the time to accommodate my needs and made me feel at home. Everyone I came into contact with went above and beyond to make my stay wonderful.

    5
    « Friendly cozy place! »

    Very friendly cozy place to visit! Free WF & parking. Very nice chose for breakfast. Wonderful water park . Cozy furniture & pictures in the rooms. Microwave, refrigerator. great location , close to downtown, 10 min to drive.

    4
    « calgary best western »

    This is a very enjoyable hotel to stay at. The rooms are very good. The restaurant has excellent service and the food is very good and reasonably priced. There is a waterpark on site a well as a separate pool and hot tub on another level. It would be nice if the separate one could be adults only.

    5
    « Pre flight stay »

    An excellent hotel with extremely helpful and friendly staff.The water park is a great facility to the hotel helping children and adults relax prior to or after a long journey. The restaurant offers and excellent range of food for breakfast and the staff are very attentive allowing you to relax and enjoy your stay.

    4
    « Love this room »

    The honeymoon suite is amazing. Hot tub, steam shower, bar with high seats, very spacious. Comfy and relaxing if that's what you want or can get really fun and and a bit crazy if you like. Also two great pool areas.

    5
    « Fantastic Hotel »

    Hotel was very easy to find and staff were friendly and warm. We requested a quiet room and it was so quiet we felt like we were the only ones in the hotel. The pool was a bit hit with all the kids. The Sunday brunch was well worth the $24.00 price per person.. We will definitely stay here again and will recommend.

    5
    « Great stay, as usual »

    Always a great stay at BW Port O'Call in Calgary. Staff and service is great. The restaurant, not sooo good. Prime Rib tough and chewy, Southern Chicken meal awful. 7 of us ate, the best thing ordered were the kids chicken fingers (and they were nothing special).

    5
    « Beautiful pool! »

    We loved our stay at the Port O' Call Beast Western Plus in Calgary. Beautiful Pool and workout areas; wish we would have had more time to enjoy this hotel. Dinning room looks wonderful;and staff were great. Great location for many Calgary adventures. We would return to this hotel again. Thank you so much.

    4
    « Excellent stay with great location! »

    This place is clean, comfortable and the location is excellent! The staff is friendly and warm and very willing to help in any way they can to make your stay great! The Sky Lounge has great buffetts and the service is great too.

  • 4
    « Nice place »

    Stayed one night following a family reunion. Clean, large room, microwave and fridge. Water park including two waterslides, hot tub and kiddies area. Bar and restaurant, we ate at bar, good burger. Shuttle to airport was included but they forgot us, no problem, hotel ordered taxi which they paid for. Looking forward to staying there next year

    5
    « Great hotel with awesome staff! »

    This hotel is really worth a stay. Not far from the airport with quick transfers included but in a quiet surrounding. The hotel and the rooms are very clean and well maintained and the room was perfect to accommodate us four (two adults and two kids). Pricing is very good and parking is free if you arrive by car. My kids were crazy about the pool with waterslides ? lots of fun after a long trip. There is a restaurant on site where we had breakfast. Wow ? so much to choose from, very tasty and freshly made ? really amazing! But the best thing about this hotel are the people. It´s been a while that we met so friendly and helpful staff in a hotel or restaurant ? no matter who was on duty, which time it was and what questions we had. That is really awesome and exceptional! There are other hotels near the airport and some recently opened but we absolutely would prefer and recommend the Port O´ Call. We will be happy to stay here again in the near future. Thanks for the great time!

    5
    « Huge hotel »

    Stayed here with my boyfriend while on our way back home and it was great, they had indoor parking and a huge pool/water park. We stayed up on one of the higher floors and the room was nice and spacious and friendly staff. Would stay again and recommend.

    5
    « Great hotel - awesome waterpark »

    This is the third time we have been at the Port of Call and our family loves it. We have two boys - 10 and 13 and they enjoy the two water slide water park and the food. Especially the pizza from Jetz. The staff is friendly and the rooms are clean and spacious. The fridge and microwave are also a plus. The fact that the hotel is located near the airport is a plus for us. We enjoy the quieter location and do t mind the drive. It's about 20 minutes to Heritage Park, 30 to Calaway Park and 1.5 hours to Banff. We will be back!

    5
    « Excellent Hotel Especially for Families »

    Booked 2 rooms right off the pool deck and brought our 5 grand kids ages 2-16. It was so handy being right there on the pool. We got rooms with a little balcony but they also had some right at the shallow kiddie pool. 2 water slides, nice pool, 2 hot tubs and a very good size kiddie pool. The rooms were very clean and updated. Beds were comfortable and the wifi worked well in the rooms. We had the buffet breakfast which was good. $14.95 for adults and $7.95 for kids 11 and under. The hotel offered zoo passes at half price which saved us a lot of money. There was plenty of Underground parking. Overall this was a great stay and we would definitely come back!

    3
    « Typical hotel »

    My son and I stayed at this hotel Friday for just one night. The rooms are spacious but dated. We heard doors slamming and loud noises all night so got very little sleep. We also ordered room service and it was burnt so we had to send it back. It took them 45 mins to come back so we cancelled our order. When we booked our room it stated free buffet breakfast but when we went to the restaurant the next morning they said our room category didn't have that option not would they even let me go grab my phone in our room to prove it so we just walked out. In my opinion the only selling feature of this hotel is the water slides. They were so much fun but extremely busy. We don't stay here again. I'll pick somewhere with better service.

    5
    « Awesome swimming »

    Great pool and water slides for the kids! Always a huge plus. When we arrived we weren't given a poolside room as we had booked. the staff quickly fixed the problem and we were promptly moved to a poolside one. The only complaint is we would have loved a freezer in our room. Otherwise other then the rooms being dated our stay was great. Also would have loved breakfast included in our rate. Will definitely recommend to others and stay here again if we go to Calgary.

    5
    « What an amazing place to stay with your family! »

    Absolutely loved this place - very quiet room, very nice waterpark, hot tubs and pools. Bed was comfortable and I just found the entire experience for my family to be wonderful. From the staff who greeted us when we arrived, to discovering that they had the two hot tubs on the main floor, and then going downstairs and finding a quieter kidney shaped pool and another hot tub with waterfall feature - led to a great experience for the whole family. Absolutely recommend!

    4
    « Great One Night Stay for a Family »

    We spent one night here at the end of our vacation before catching our plane home. The room was clean, comfortable, and quiet. Our dinner at the restaurant was very good (butter chicken and grilled chicken salad). If you are catching an early plane, the restaurant does not open very early on the weekend. There is a coffee bar near the lobby that also has limited hours, but there is a sign saying reception staff will serve you outside of working hours (not sure if this is true). There is a 24 h Tim Horton's a short walk, if you need food very early. The waterpark was a zoo (to be expected) but with a 2 year old we were able to enjoy the quiet toddler pool and waterslide. We used the shuttle to go to the airport. The service was prompt (be sure to speak to hotel staff about the schedule so as not to be disappointed in the frequency). All in all, it was a relaxing last day and we would definitely return here.

    5
    « Wonderful Hotel »

    This hotel was amazing. First off, despite it being close to many different things in Calgary (airport, zoo, etc), it was very quiet at night. Second of all, it had the most fun pool/waterpark ever. I completely understand how some people book birthday parties here, if we were local I would do the same! Two great slides, both different (1 tube, 1 not), that go into a warm pool. A little pool for small children with their own mini water slide. Two hot tubs in that same area as well! And if the idea of sharing a pool with a lot of excited kids is a turn off, Port O' Call has thought of that, too. On a different floor, they have a second pool, and a hot tub that has mini waterfalls emptying into it. This is a very quiet pool. Third, they had the most friendly lobby staff I've ever met. Fourth, the housekeeping was amazing. I recommend staying here, especially if you have children.

  • 4
    « Great Family Hotel »

    This is a great hotel for a family stay. The waterpark has two slides, and decent toddler area and two hot tubs. We stayed in a 2 queen + sofa bed room that was very clean and spacious. The hotel is near the airport so expect some air traffic, but it is really not that noticeable. The hotel is close enough to deerfoot and other major roads, so getting around isn't too bad...i.e. 5-10mins to the Zoo, 30 to Calaway park. The Breakfast buffet is good - it is not free like other Best Western's, but we added on a package to our room for something like $10-20 for the entire family and it was well worth it, however I didn't enjoy dinner there. Being a family hotel, there is some running and yelling kids, but nothing too bad. The gym is decent (universal, free weights, pull up/dip bar, cardio equipment) and there is a separate pool and hot tub next to it.

    5
    « Excellent Hotel »

    Excellent service by all staff. Free parking. Very clean hotel. Kid friendly. The pool in the fitness centre was a nice retreat if you didn't want to be among all the activity in the waterpark. I would definitely stay here again. The only negative thing I would comment on is the prices in the restaurant. They are a bit high. We chose not to eat at the restaurant during our stay.

    5
    « Great Service - Nice Rooms »

    We stayed here with family requiring 3 rooms which were next to each other as requested, this helped a lot with young kids. The rooms are spotless & appear to be recently remodelled, large bathroom, with extra sink outside the main bath area, lots of sitting area in the double queen rooms. The beds were comfortable and we had a great sleep. We had both supper & breakfast in the Sky Harbour Dining room - both were great and once again excellent service. There was a small mix up about included breakfast, which the front desk staff ( Sonia I think) and the manager rectified immediately, which was much appreciated. The kids had a great time in the water park, which is also very clean even though it was a extremely busy Saturday. We definitely will be back.

    4
    « Go to »

    This is our go to when we spend nights in Calgary. The pool and waterslides are awesome. The staff are courteous. They have a huge underground parking garage that you can keep your car in for the duration of your holiday. And they have poolside rooms with exits into the pool

    4
    « Satifactory stay »

    Good stay however and the facility and the service was good however a little disappointing when the rate quoted over the phone was different from what I was charged.I did not expect that as I am a loyal gold member.

    5
    « Lucky find »

    Our flight out of Calgary was canceled, and hotel space was tight due to the Stampede. We flagged down the shuttle driver and asked if there were any rooms at his hotel. He promptly called the hotel, and there was one room left! Upon arrival he made sure the busy, friendly front desk staff knew we had arrived. We received only wonderful hospitality from the clerk, the maids, the restaurant staff, and also the morning shuttle driver. This hotel is very clean and well maintained!

    5
    « Stay prior to flying to Chicago »

    Great hotel and staff. Good food. Nice rooms. We had stayed here many years ago. Updated decor and rooms. Indoor water park. Indoor parking to leave your vehicle when travelling by air. Would highly recommend. Drive you to the airport and pick you up no charge

    4
    « Great way to spend a birthday weekend »

    First off, the staff here is wonderful. They are all welcoming, friendly, and pay attention to detail. Housekeeping is tops, spotless rooms, and they great you in the hallways with smiles. The water park here is great for kids. Everyone was having a blast. Parents could watch there young ones from the hot tub, great feature. The room was well equipped, two queen beds, bar fridge, large flat screen, and a view of a small green space (facing north). My only complaints would be that can hear people in next room and hallway quite clearly. The HVAC unit in the room has a tough time keeping a steady temperature. Either hot, or cold. Minor complaints, but definitely worth mentioning. Tips: - if you have kids, try to book a poolside room - don't try parking in underground parking with a large vehicle, impossible - request a room away from the ice machine - present your CAA or AMA card for a discount

    5
    « Anniversary »

    Right from check in service was impecible. Sonia checked us in. She was so ready to make sure our evening went off without a hitch. Wine and roses were sent to room after we had checked in. Manager brought them to room himself. Honeymoon suite was perfect. Stayed here a couple of times on our anniversary. Sunday breakfast was hot buffet style. Food was very good. That's why my wife and I keep coming back to this hotel. A perfect way to spend our anniversary.

    5
    « Canadian hotels/Calgary »

    Excellent experience, my only complaint was tv reception. Staff is always beyond helpful, great family type of atmosphere from them. Easy access to hotel from all directions. Meals we had were top notch. Breakfast buffet great and seemed to be very fresh every time.

  • 5
    « Clean, quiet and great staff »

    I booked this hotel using my airline miles and specifically chose it because it was close to the airport the night before our flight out and had good reviews. My husband and I checked into the hotel and there was an issue that I won't go into details about, but the staff at the front desk fixed our issue immediately. I have to give them major kudos for immediately recognizing a problem, immediately taking the steps to fix that problem, and even offering to comp breakfast in the morning at their restaurant. We couldn't take them up on their offers as we recognized it was a mistake and it was fixed, but I really appreciated the gesture. That's the way a business, especially in the hospitality industry, should be run. Our room was very comfortable, spacious and clean. I also enjoyed the water slides. I have no shame as an adult to be a kid again! The actual fitness center was a level below the slides and appeared to be rather small, but had the standard equipment. In the morning, the airport shuttle was prompt and got us to the airport safely. We were also able to drop off our rental car the day before and use the shuttle, which saved us a bit of money and one less thing to worry about before our flight. I gave this hotel 5 stars because it met or exceeded my expectations for my personal hotel needs (clean, quiet, wifi and airport shuttle). While I did use airline miles to "pay" for the room, I know how much it typically would cost to stay here and would not have had a problem paying that. I understand travelers have different needs, but if your hotel needs are relatively close to mine, I do recommend staying here.

    5
    « Excellent accomodation »

    We were traveling through Calgary enroute to West Kelowna, BC. As Stampede was on the hotel rooms at hotels were limited. We chose Best Western Port o Call. They do have two sets of pools/hot tubs. One on main floor in front of Registration and one on basement floor by Gym that is equipped with steam room, showers etc. Registration neglected to tell us of the Gym level amenities. I would recommend to anyone needing a place to stay in Calgary.

    3
    « Pricey for what you get »

    We live in Calgary and bought an on-line deal for this hotel because of the pool and waterslide. This part the kids really enjoyed, the water park is quite big. But I had on jeans and a hoodie and froze while sitting on the pool deck! They needed heat in that place. The room was spacious, but the bathroom is in need of updating. The carpet along the bathroom wall was completely soaked, like could not walk on it without shoes on. We let the front desk know, and someone came to look at it. They offered to move us, but we had already unpacked and were just staying the one night. I was not impressed how easy it was for my 7 year old to purchase a movie, for $21!! I called the front desk, and after a lengthy discussion they took off the charge and blocked movies for purchase from my room. If you stay here, be sure to ask for that. Staff friendly enough, but no one really went out of their way for us. The hotel is in a very industrial part of town, with nothing around it but loud trucks. I don't think we would return, with so many other hotels with waterparks in the area.

    4
    « Good »

    Good but the decorations were a bit old. The reataurant waa good for breakfast buffet. You need to take the train or travel by car to get to down town. We didnt use the pool but it looked good with the water slides

    3
    « overnight business trip »

    a decent hotel to stay at for short visits. Nothing extraordinary but nothing to complain about. Hotel is older but quiet. Very convenient to the airport so for early morning flights it is very convenient. Rooms are quiet and the staff is very helpful.

    5
    « Awesome Hotel & Staff »

    We were traveling as a school group and was stranded at the Calgary Airport due to inclement weather. The manager and staff at this Best Western accommodated the needs of our group exceptionally well! Considering it was Stampede weekend, they were so good to our group in getting us rooms at a reasonable rate. Thank you from the SSS group!

    5
    « Great place to stay for a young family »

    Great place to stay for a young family. Excellent services. Comfy room, great food and the pool is amazing !!! Great discount tickets for 4 great places to go in Calgary. Can't wait to stay here again.

    4
    « Great Hotel. Clean, and friendly staff. »

    The hotel is close to the airport but you will not hear any planes flying by. The location is very convenient and you're close to restaurants about a block away. Tim Hortons is just across the street if you have the Timmy's urge. The staff are very friendly and helpful. The highlight of our stay was the water-park in the hotel itself. My kids got to enjoy the pool the following day before checking out. Thanks to the staff and management for making our stay so pleasant.

    5
    « Great hotel »

    Staff are always helpful and friendly, kids love the pool with the slides. Breakfast buffet is excellent, as was the dinner we had in the restaurant. Rooms are clean and well presented. Overall a good choice in Calgary.

    4
    « A jerky start turned Pleasant »

    We checked in and the room was absolutely not up to our standards. The evening Manager Mo Eissa and Front reception clerk Angela quickly rectified the situation. Mo turned an ugly situation into a pleasant stay. I highly recommend this location because of the staff and management. Thank you Mo

  • 4
    « Good hotel, well situated »

    We stayed here for three nights. The reception area is bright and airy and the desk staff are really welcoming, polite and helpful.We had a room on the 7th floor which was quiet, well decorated and very spacious and very clean. There is a water park for the kids which would keep them amused for hours. There is no complimentary breakfast here, but the adjoining Skyharbour grill can provide this. You are only ten minutes from the airport and twenty minutes from Calgary, so it is ideally placed and easy to get anywhere north of the city. The condition of the hotel, the friendliness of all its staff, the adjacent facilities and its position make this a " will stay again " hotel.

    4
    « Nice hotel! »

    It is a nice hotel and the staff was very friendly. The location of the hotel was perfect. Close to the Zoo and Crossiron Mills shopping center. The kids enjoyed the pool. Only have few complaints. The biggest one was the smell of wet towels when we first got into our room. The bathroom smelled like they used a dirty cloth to wipe it down.

    4
    « Another good stay at Port O Call »

    I stayed overnight at the Port O Call before travelling on to Edmonton. Staff very attentive. Although this was a business trip, there is an excellent indoor water facility for kids. I usually stay here when on business and am never disappointed.

    4
    « good choice for Airport Convenience »

    I stayed at this property because I had a very early(6AM) flight out of the Calgary airport the next day. It is a very nice property with very helpful staff. The only issue was that the restaurant was closed (it was a Sunday night) but the bar was open - fewer choices for a vegetarian but not disappointing.

    4
    « Quick one night stay on road trip »

    This hotel was excellent for us. From the moment we walked in wreckers greeted with a very friendly front desk staff (Angela) who was super friendly and made us feel get welcome. Room was perfect and my six year old loved the water slides! Hotel restaurant excellent but really it was the staff that made this place shine. Will definitely be back. Stayed in room 248 June 30 2016.

    5
    « The best family hotel you can imagine. We will be returning! »

    My two kids and I had a great time last weekend at the Best Western Plus Port O' Call in Calgary. We booked it because we heard that the waterpark was fun, and that the service is great, and the hotel lived up to our expectations and more! Upon arrival, Angela at the front desk was super helpful. She had a small bag of toys for the kids. She treated us so well! We had a nice room with comfy beds. The bathrooms were great. We visited the waterpark 3 times on our two nights there for 2 hours each time. My kids could have even played for longer. We enjoyed the breakfast buffet, room service, and in-room movie. It was a perfect mini vacation. My sister lives in Calgary with her husband and kids, and I plan on staying at the Port O' Call whenever I come to visit!

    3
    « Ok - not great »

    Stayed here, on a couple of occasions, over the past few months. The lobby and the restaurant are nice (good buffet). The rooms are basic and average at best. The gym is average to poor with good sized space but average equipment. At this price, I would expect breakfast included but...unfortunately not.

    5
    « Excellent place to hang your hat »

    My wife and I have stayed in this hotel several times and have always enjoyed the quality of the room and the service that the hotel staff have given us. The food in the dining room at diner and at breakfast is always very good.

    5
    « Awesome stay »

    Came off a long 3 hour car ride from Edmonton to Calgary arrived at 12:40PM to be in our rooms after a speedy 5 minute check in. Left the next morning at 9:00 to check out and be on the road again by 9:10. Overall great experience! Well Done!

    5
    « Great place »

    We just stopped for the night on our way through town. Great for the kids to stretch out on the waterslide. Super professional staff, just amazing! Tones of restaurants close by. It's not a brand new hotel but it's very well kept. We found our new spot to stay every time we're through Calgary!

  • 5
    « Great hotel and Amazing staff »

    Stayed at the Port O Call as my GF had a seminar/workshop nearby. We went the day before as I was in charge of looking after our 6 month old. Because she was in the seminar for 6 hours the next day, we were concerned that the checkout time would affect us and the baby. We asked the front desk if there was any way of extending the checkout as I didn't want to roam around for 5 hours with a 6 month old in a city without a place for her to nap and feed. They were AMAZING and accommodating to our plight. We got to stay way later than I thought they would let us. As we were going for breakfast that day we also noticed that our carriage's front wheel was locking due to dried mud. I believe either the manager on duty or general manager noticed and offered to get the baby carriage cleaned up while we ate!! That was incredible service. The rooms are very clean and the beds comfortable. The water park/kiddie pool was also very clean and pretty big for a hotel one. I would highly recommend not only for price but the staff actually care about your stay. It is a bit far from the downtown but if you have a vehicle it is very easy to get around. Kudos to the staff and especially front desk and manager (who cleaned the baby carriage) for a great experience.

    4
    « Review »

    Awful WIFI Have to pay for breakfast - and it is not cheap Little bit dated inside Great location Amazing staff Good TV's All in all a decent hotel, I have been in better and I have been in worse. Lack of vending machines however was a bit annoying and the restaurant/bar is quite expensive.

    5
    « The King Deluxe suite is awesome »

    When we walked in the room, we were very impressed. Neither me or my wife had been in a room this big ever. The room had a living area with a TV, which unfortunately was mostly pay-per-view movies. The bed was very comfortable. The jacuzzi tub comfortably fit two and the large walk in shower was a nice feature. Overall, we were very satisfied with our stay.

    5
    « Wedding Bliss »

    I just want to write a review in regards to the amazing service I received from start to finish for holding my wedding at this hotel. They were very professional and quick to reply with all my questions I had. The information laid out and was very easy to decide on the details. We were able to taste the food before make any changes we needed. The Honeymoon Suite was very clean and beautiful. This hotel was so amazing to deal with a review does not quite cut it.

    5
    « Amazing pool »

    The pool and water slides are amazing! Hotel room was clean, quiet and well maintained. It's very close to the airport and there is not much to do in the area. If the purpose of the trip is to see Calgary, a car is a must. I would definitely recommend this hotel.

    4
    « Excellent hotel »

    I have used this hotel probably close to 2 dozen times and they handle group reservations very well. The front desk staff is helpful and friendly and the dining room staff are exceptionally good, year after year and even remember me during my stays. Rooms are spacious and clean. Beds are comfortable and the internet even seems to work. Only downside is you are a bit isolated here with only the choices of the in house restaurant or bar / lounge for meals. Other than the usual fast food chains, it's a fair walk to any other decent restaurants, but like I said the food and the service at the dining room and the lounge are quite good.

    5
    « family gathering »

    We had three family's meet at the hotel and had a birthday celebration. The kids are 3,5 and 10 and enjoyed the water slide. We went to the Calgary Zoo and bought tickets at the hotel at a 50% off discount. It was a good location to get around the city. The breakfast buffet was very good, and had lots of choices.

    3
    « So ... so. Just average »

    Just average hotel. Nice staff and clean. Restaurant average and close to the airport. Lots of parking. Rooms are a bit dated but very clean. The view and location is average. Nothing close by. Would stay again.

    5
    « Very good stay. »

    Stayed at this hotel for one night before flying back to the UK the next day. Would suggest this hotel to anyone was a very pleasant stay. The Air con in the room was very effective even though the sun was beating down the room remained nice and cool. The Buffet breakfast was well worth it. My only reservation was that the Evening meal was not the best.

    2
    « Not up to "Plus" level »

    As compared to other Best Western Plus properties, this one is well below par. We all's are so thin you can here everything next door. Linens, bed, room amenities were all below par. Head board banged on wall with every movement. Airport shuttle only runs hourly, so you better time it right, and don't arrive late at night. Other people properties include breakfast, but this I need charges $20 with tax. If you are looking for a Calgary airport hotel try the Best Western Premier for which I gave a raving review.

  • 4
    « Nice Staff, Room, But need some LIGHTS »

    This hotel is within close proximity of Calgary Airport and has complimentary shuttle service that takes about 25 minutes to get back and forth to airport. The room is very comfortable, super bed and has the usual amenities (micro, fridge, etc.). However, they have to do something about the lighting in the bathroom. I guess if your a business man you can shave in that light, but a business woman needs more light to achieve that "sparkle". I don't really mind the low light in the room, but please lets amp up the bathroom lights. Perhaps they could invest in a lighted makeup mirror that I have seen in some hotels. The staff is super nice, ready to accommodate when every they can. I dealt with Mo and others at the front desk. Mo is very customer oriented and makes you feel like he cares you are staying there. The restaurant staff is also super nice, it's not their fault the food is pretty bad. Both times I ate there were uneventful. The order of some of "the best chicken wings" in Calgary I got were very salty and dry outer part and there wasn't much chicken on those bones. But this shouldn't deter you from staying here, it's a good hotel. One thing I should note is that I did not eat in the better of the two restaurants in the hotel, so I can't judge the quality of the food in both.

    5
    « Excellent Stay »

    The water park was excellent for my 6 year old. We spent a lot of our down time in the pools. It did get busy at times but was still very fun. Staff was very friendly and accommodating. Restaurant had a great buffet option for breakfast and Saturday evening dinner. Room was very good. Nice to have a microwave and fridge and the bed was very comfortable. Highly recommend for anyone with young kids.

    5
    « Hotel - Went Beyond Our Expectations »

    The Best Western PLUS Port O'Call Hotel went beyond our expectations. This hotel is conveniently located near the Calgary International Airport. It offers good value for our money. We even received a $25.00 discount as we are loyal to the Best Western Brand. My wife and I were warmly welcomed to the hotel by front desk personnel. We found our room to be spacious and very clean. We, particularly, appreciated the double sinks in the bathroom. We found the water park on the hotel premises to be a real bonus. As a senior citizen, I appreciated that young parents and their children were quite tolerant of this old guy. Finally, there is underground parking at no extra charge. Again, we found good value in this property. We have no hesitation in recommending this hotel for future visits to Calgary.

    5
    « A hotel staff that enjoys ensuring the comfort of their guests. »

    I wondered whether the caring nature of the staff was due to a their experiences helping the victims of the Fort McMurray fires or whether these attitudes were there previously. Regardless of the reasons I felt that they were helpful because they enjoyed being helpful not because it was their job or that they would be rewarded for being helpful.

    4
    « NICE HOTEL »

    nice hotel with great service but the restaurants a snak bar and a sitted restaurant are very expensive... 24$ for breakfast...a little too much for me...The suite we had was great with the hot tub ... A little far from town but in walking distance (35 minutes) on a side of a busy street and even fartest from downtown Calgary... Nice pool for kids

    4
    « Great for kids! »

    Have stayed here 3 times within the 12 months. We enjoy for the Waterpark and that there is a smaller side for the small kids and big pool with 2 large water slides for adults and older kids. The rooms were clean and satisfactory for our needs. The restaurant I would rate about 3 stars out 5, The last time we were there, the gift shop had closed, it would be nice if they open one up, that way there is a quick stop for snacks, medications and other sundries as needed. There is a quick stop snack counter but the hours are very limited, I would only trust to grab a drink there or prepackaged food. There are surrounding restaurants to the hotel: Tim Hortons, Chili's and Moxies that are a quick drive too. Parking: there is both above and underground parking, we loved the underground parking in cold weather months. Will stay here again because it suitable for families.

    3
    « OK, not great »

    Hotel was nice. Rooms along the pool are exceptionally stuffy (no exterior window) and smell of chlorine and my daughter came up from the bottom of the pool with a giant clump of hair (not hers) wrapped around her arm. Front desk service was good. Easy access to most amenities and attractions in Calgary area.

    5
    « GREAT for kids! »

    We stayed here for one night and will definitely return. The pool area was the highlight for the kids - with two water slides and a pool with sprayers, it is ideal for kids ages 7+, and there is a wading pool with a small slide for the little ones. Poolside rooms are a bonus for families - although we found the room a bit dark due to being an interior room, it was clean and comfortable. The onsite restaurant is excellent with top-notch service from staff. Generous portions all around including the kids' menu. If you're in more of a hurry in the morning, there is a little coffee shop where you can grab something to take with you - but if you have time to stay for breakfast (we didn't) the buffet looks great. To be more competitive with other hotels, it would be nice if the room rates included breakfast - but unlike some other properties in the area, there was no add-on charge for parking or wifi.

    4
    « Great stay for families »

    excellent service and terrific waterpark for kids to keep busy, pool side rooms are great. Rooms were big beds are very comfortable. Hotel is in great location to the airport shuttle service was great

    5
    « Great Value in Calgary »

    This hotel has a waterslide and pools for our grandkids. The rooms are spacious and comfortable. There is excellent underground parking and it is easy to travel to events and family locations from here.

  • 5
    « Kids and Waterslides »

    It seems even the friends I have who have taken their kids to Disney Land always say the part the kids liked the best was the hotel pool. This hotel got it right. They are close to the Zoo, the space Science Centre and we even went to the Calgary Tower, but what the kids loved was the pool and the 2 waterslides one closed and one open. We travel with a child with Autism he loves the open slide, his brother loves the closed slide and their cousin who is 14 months loved the kiddie pool. The hotel was clean, quiet - and had a great breakfast buffet and evening supper restaurant. 5 stars we will stay here again!

    5
    « Mini Vacation »

    Great hotel to visit! Kids had a blast at the waterpark. Good food at the restaurant. The buffet style eating makes meal time quick and easy. Clean rooms and comfortable beds. Great customer service at check in and out. No issues. We look forward to returning!

    5
    « Awesome Hotel and staff !!! »

    Wow ! We were upgraded to this big king suite .....1 full bath with its own tv AND a second 2 piece bathroom ! Huge beautiful bedroom ! Living room/dining room ......3 tvs total in this suite .....Huge Thank you to the wonderful, amazing front desk staff who never fail to impress us each and every time we stay here !!! Airport shuttle very reliable ! Highly recommend this hotel , we can't wait to stay here again !

    5
    « Great place to stay for a young family »

    This hotel was fantastic. Very clean and modern looking. Rooms very spacious and beds very comfy. Great pool for kids of all ages. Good selection for food at numerous restaurant options. Very close to airport and highway so getting around to all of Calgary tourist hot spots very good. Going back this summer and have recommended to all family and friends.

    3
    « GREAT Family hotel ... but not exactly my cup of tea »

    Traditionally, I tend to stay away from these Big Chain Hotels. However, I was travelling on business and this is where they put me. The hotel was clean, bed was comfortable and the staff was friendly. They had a small fresh snack bar (which was nice in the am). The big attraction seemed to be the water park! I spoke with a colleague who has an 8 year old daughter and she said that she travels to this hotel as a complete holiday! They travel with a couple other families and the kids prefer to stay at the hotel over visiting the Calgary Zoo! I, however, can be a bit of a hipster snob at times and prefer my hotels to be boutique, unique and filled with amenities such as roof top bars and craft cocktail lounges. The other drawback for me is that it was 20 minute drive to 17th ave (a trendier part of Calgary that has my preferred amenities). For a Best Western Style Experience 5 out of 5. For me, OK - 3 out of 5.

    3
    « Clean, affordable, great for famillies with kids that enjoy water slides. »

    Clean rooms,comfortable beds, water park with water slides. Poolside rooms very handy for families with kids under 5. Hotel easily accessed from QE 11 highway 2. Easy to get to all Calgary attractions. Great Sunday brunch buffet!

    5
    « Best best western in Calgary. »

    I come to Calgary every other week for business and this feels like my second home. Robin and all the front desk staff are great and will do anything to make your stay great. Beautiful room, nice indoor water park for the kids and under ground parking (is great in the winter) I highly recommend this hotel to anyone coming to Calgary.

    5
    « Overnight »

    Best Western Porto Call is the only hotel we use as its close to the airport and has free shuttle to and from the airport . It has very nice rooms and have always been super nice to us while we are there. We wouldn't go any where else have nothing but nice things to say about the hotel.

    4
    « GREAT POOL »

    nice hotel, great pool, but expect a ton of kids! two pools, good workout room. but at the front counter they never told us about the second pool, we found it for ourselves. don't park on the first level of underground parking, no elevator access must use stairs with your bags. great staff

    4
    « Almost perfect... »

    This hotel is great. Not too far from the places we were going to, yet not in the hustle and bustle of busy downtown. We had our boys (4&2) with us and I only have two complaints. The lighting in the rooms isn't practical. You can't just turn on the bathroom light, it turns on the light outside the door as well, waking everyone up, and can't be used as a nightlight. My other complaint is the prices and selection of the hotel food. I know I'm cheap but we had to go out for dinner because we couldn't afford the meals here. Good thing there's a Denny's not too far away. Other than that, the kids loved the water park. We loved having underground parking and very friendly and prompt staff. We had to call for extra blankets once, towels a different time and help to get the bathroom door unlocked as our 4 year old pushed the button and then closed it as he exited. :( Both were less than 3 minutes waiting, and we were on the very far end of the hotel. Always friendly and helpful! Love best western chain. We used Airmiles for this visit and it was definite worth it.

  • 5
    « Fantastic! »

    As flight crew I have spent many nights In the Best Western Plus Port O'Call Hotel. This Hotel runs off of an amazing and caring staff. For a While I was calling this hotel my second home and I always felt it was true. Thank you for being my home away from home I have never felt so well taken care of. From the front desk to the two restaurant options to the shuttle services and of course management well done!

    5
    « Retired Xray »

    This hotel is the only one we stay at when flying out of or into Calgary. The reception staff are both professional and friendly. The room was clean and neat. All the amenities were in good working order. The restaurant and lounge both have plentiful choices on their menu. The breakfast buffet is excellent, too. The only downfall we have is that you are charged for breakfast as in other BW locations you get a voucher for complimentary buffet breakfast.

    5
    « Fabulous »

    What a wonderful experience. We stayed here the first time because it was a random booking and the best price. The rooms were great and the service was wonderful. When we booked the second time about 2 weeks later the girl at the front counter remembered us by name. Our dog got sick at the last minute so we called to cancel because we couldn't take our dog. They told us they had a sister hotel under another company that allowed pets. They cancelled our reservation at the last minute and gave us the number to book with their sister company. Our kids had been looking forward to the first class water park for weeks and they were sad we couldn't go back to the same hotel so even though we weren't guests at the Best Western they gave us full access to the waterpark at no charge. Better rates then half the other hotels for more quality. As far as we're concerned there is no other hotel in Calgary.

    5
    « Great Hotel »

    The staff are very friendly and helpful. The rooms are clean and well maintained. I've stayed at this hotel many times for those very reasons. It's a great hotel if you are coming to stay business purpose. It's also a great place to stay with the family. The waterslides are a big hit with the kids.

    5
    « Awesome hotel, Kids will love it. »

    I found the staff and the Overall hotel to be Excellent, Rooms were very good value even exceeding the quality of a hotel twice the cost. the rooms were very clean. Waterpark is a definite must for families. Thank you.

    3
    « Pool »

    Room was nice...only complaint was we booked a room here for my grandsons bday,especially for the water park..they shut it down at 830 for cleaning and never reopened it!! The whole purpose was the pool for our stay!! Was not impressed with that

    5
    « Fantastic hotel and the staff make the difference »

    I always enjoy staying here for business trips. The staff always make us feel welcome, it's like our home away from home. They have also done a lot of nice renovations, and have a great pool area and fantastic breakfast buffet. The management will always go out of their way to accommodate your special requests. See you again soon Port O' Call!

    5
    « Calgary Stay »

    This was an excellent hotel. Buffet breakfast was lovely. Close to the city but away from the noise and easy to find your way around.Rooms are very comfortable with excellent bathrooms. Free airport shuttle was ideal especially as we arrived at 2355 and driver was very helpful, he even went and got coffee and hot chocolate for myself and my husband which we greatly appreciated. I would recommend this hotel to anyone.

    4
    « A great stay »

    I flew in from Vancouver for the weekend to visit family. From check-in to check-out my stay was very pleasant. The hotel shuttle & front desk staff were so thoughtful. I was allowed to check-in 3 hours early and was given complimentary passes to the water park for my 2 young grandchildren. The room was extremely comfortable, spotless with all the amenities expected included lots of good coffee. Free Wifi and a soaker tub were really nice. I noticed the extra security lock on the inside of the door wasn't working properly and 2 very pleasant maintenance staff came and fixed it immediately. We spent from 9am-4pm in the pool/waterpark. The water was cold to start with but by noon it had heated up & was perfect, mind you the children hardly noticed the water temperature. It was grandma that needed the hottub! Endless towels, a hottub pool and water slides; perfect for younger children & guardians. Room service and all the food I ate from the restaurant was excellent. The beds were sooo comfortable. I ended up checking out a bit late but that didn't seem to be a problem. All in all the staff were all so friendly and ready to help in any way they could. I'll definitely be staying here again.

    5
    « excellent in every way! »

    Loved the pool! toddler area was perfect!!! Water was cold though. Rooms were nice and big! extra pillows! YAY! all staff very friendly and asked every time if we needed anything! close to the Zoo and shopping! we were able to check in a couple hours early Thankyou!!

  • 4
    « Excellent Hotel near Calgary Airport »

    Great place to stay between flights or en route to another destination. Super staycation location for Calgary area families. I cannot say enough about how courteous and helpful all staff were. Superb service especially appreciated since I was travelling as a single woman. I felt completely safe and cared for. Highly recommend.

    5
    « Another fantastic stay!! »

    We have stayed here many times and always have had great service and our stay April 16th and April 24th were no exception!We were greeted both times by the lovely Sonia and what a delight she is...made our stay perfect!

    5
    « Super Friendly Staff »

    A great place to stay and also great food. One of the best hamburgers I've ever had was in the Jetz lounge. I can't remember the name but it had an egg in it, very good. The free shuttle to and from the airport and free wifi is also a big bonus. The two ladies that served the breakfast brunch were super friendly and efficient, my coffee never went empty once. Right from check in until I left I was well looked after. I will be back for sure. :))

    5
    « Great customer service »

    We booked through travelzoo on a deal. Was for a night's stay with up to 14 day free parking and shuttle to airport. Everything was explained in detail when checking in. All papers were given out on shuttle and times. Room was very clean and nice. Will look into this deal again when travelling and staying in Calgary before flying out in morning.

    4
    « great water park and sunday brunch !! »

    we stayed just for one night as we went for a quick trip for a birthday. kids 7 & 8 loved the waterslides and the sunday brunch we excellent. Room for improvement would be the speed of the in room internet as well as the price for sunday brunch was a bit high.

    5
    « Wonderful »

    Great place to stay! Got there ended up staying an extra night! Even signed up for best western rewards, everything was pleasant from checking in to our showers to checking out. I highly recommend this hotel even just for a friendly face ?? Chelsea Regina, sk

    4
    « Pleasantly Surprised »

    Stayed here for a few nights over spring break. Used our SUTP coupon for a good rate that included the great buffet breakfast that typically is extra. Pros: Pool areas with slides & hot tubs. Lower level pool was quieter Breakfast was great, staff were love.y & helpful Great location Clean rooms, comfy beds Some pool side rooms have a private terrace Cons: Pool side rooms are loud from people playing until 10:30 Chlorine smell in pool side rooms was harsh for some

    5
    « Relaxing and Fun »

    Well, I needed a night to get away, here in the city. My granddaughter and I decided to spend a night somewhere, where there was a pool. BW Port O call came to mind and I called in to see if we could book that night there. Much to my surprise they were not busy. Then the dreaded question I always ask...Do you take debit? I do have a Visa but it is a pay as you go, and the lady on the other end was so awesome, she responded yes. Yay....Being unemployed I do not have the luxury of credit, but have cash. Anyway, she was an awesome host, took my information and allowed us to stay the night. Which of course had a WATER PARK....yay. My granddaughter spent 4 hours there. It was awesome...I invited my son and brother to tag along and we sat by the pool and watched my GD have a blast. The pool area was loud due to all the kids, having a blast. It was loud in there but, the fun my little Angel had was worth it. I loved the front desk staff and Sonjia or Sophia (I will get her name right) was amazing. Very sweet, kind and friendly. I loved my stay and will for sure book another night!! Take yer swimsuit and have fun...

    5
    « Lovely room, incredible service! »

    Our king-size room was very spacious, with a comfortable sitting area with sofa and armchair. But the thing that set this hotel apart from most others was the staff, who genuinely seemed to be enjoying their job. The service was first class, from the moment we walked through the door Everybody from the cleaners to reception staff to servers were super-friendly and helpful and always had a smile on their face. What a difference that makes! Also, the buffet breakfast was amazing. We will definitely return.

    4
    « Great Waterpark »

    Stayed her for one night for a family getaway. The rooms were okay and clean. Little run down but definitely not terrible. We thoroughly enjoyed the Waterpark. The hotel lobby was also tastefully renovated. The Waterpark alone is worth staying here if you have children you need to occupy

  • 5
    « Birthday Gift »

    We take each of our grandchildren overnight to a hotel with a swimming pool for their birthday gift. The Port O'Call Hotel with their fun, warm water water park, and hot tubs made us look like heroes in our 6 year old grandson's eyes. The staff was wonderful and we had a ton of fun. We would highly recommend this hotel.

    5
    « Wonderful stay »

    This is a great hotel for families with children. Our 3 children (ages 4 and under) had a blast with the swimming pool and slides and my husband commented that it felt like a resort. We hope to return again soon.

    5
    « Calgary family Trip »

    The only thing that would have made the hotel PERFECT for us was if it included breakfast!!! 14$ a person for breakfast, especially when the children don't eat much, is ridiculous. the underground parking was so nice to have, the pool and water slides the kids loved and said after holiday that it was their favourite.

    4
    « pleasantly surprised »

    okay, so i was a bit nervous initially booking. we were here for a stopover and my kids really wanted to stay in a hotel with a waterslide. the hotel rate was decent... but I was very surprised, as i actually liked the hotel. the hotel is very quiet and is definitely working on renovating and updating. The pool area was VERY CLEAN and did not have a strong chlorine smell. the slides were fun for the kids. we had a family room which was not "newly" updated, but was spacious, clean and comfortable. the housekeeping staff were very friendly, greeting us in the hallway and making conversation with our boys. the hotel is VERY CONVENIENT and close to EVERYTHING. It is just minutes to the airport AND tons of restaurants and shopping.

    5
    « Best hotel when travelling with Kids. »

    One word - Pool. Specifically a pool with an area to accommodate small children/toddlers. Heck yes! Also, the breakfast buffet is great! The staff are very friendly, especially the night staff which I frequently saw thanks to a little one who didn't want to settle. Rooms were clean, service was good and we feel we got good value for our money.

    5
    « Great hotel! »

    We needed a hotel close to the airport after our ski trip in BC as we had an early flight back home in the morning. This was a perfect location and the kids had a blast in the waterpark. We had a good meal in the hotel's restaurant and the room was nice and clean. We would definitely stay here again!

    4
    « Great place for stopover »

    Stayed one night prior departing for Lithuania.Found location good for Airport and a shuttle service is available. Great Staff and service check in and out FAULTLESS. Water park so nice for the kids. Good quality food at Restaurant.

    1
    « Would not return »

    Have travelled all over the world - although only started doing reviews here in the last few years. Have never walked out of a hotel before til now. Our flight was late. We had a reservation but they said there was only one room left. It was by the pool and said we have to warn you there is a strong chlorine smell in the room. I said at that point that won't work though. My son already has asthma. No. - that was ALL they had. We went to look at it. It was very obvious this was an old room. It was almost toxic - the overwhelming chlorine odour would not have been bearable for a night. We immediately went back to the desk and said no. Another person appeared and said there were other rooms. Other arrivals were expected - someone else could have that room. They would put us somewhere else. Already a confusing scenario here. We were clearly told nothing else was available. I have a few hotel loyalty cards. I do have a Best Western one. We thought a BW plus brand would have a better room. We had previously received an email welcome and hotel info- that was appreciated. A manager also came out to our vehicle and took the luggage cart back which was appreciated - especially given it was after midnight and we had to get to another hotel. Great to hear they are renovating because what we saw clearly doesn't resemble the brand. Old carpet, old wood door on room and the terrible standard of that room and exposing customers to airborne chemicals is unacceptable. That room should be taken out of customer options. Left the hotel unimpressed. Won't return.

    4
    « Excellent customer service »

    Great room and great time staying at the port of call. But the best was the customer service-we had an unfortunate event happen and the hotel front end staff was kind, compassionate and extremely helpful. I wouldn't hesitate to stay here again!

    5
    « RENOVATED Best Western Plus - Port o Call Hotel »

    I am back again twice in a month to my ?go to? business hotel in Calgary, Alberta. STILL ? the best in price, great service amenities and the most genuine greetings that I have ever experienced. And believe me, I travel a lot in North America & Internationally. Now this property is in the final stages of lobby, coffee shop, and business centre renovation. There also select rooms upgraded as I was recently in one with new washrooms and etc. That is also a good sign especially when they are all done. Special features that I use are the free shuttle from Calgary Airport, enjoy the pool/gym/sauna, free parking, free internet and a very convenient lobby business centre. As a treat, while I am working in the lobby, the the front desk staff will pop over and offer me a coffee or water. I also enjoy the perfect buffet breakfast with my favorite fruits and homemade muesli. Highly recommended if you are doing business at the airport. Otherwise, it is about 20 minutes downtown by taxi. Very convenient. Drop me a note if any questions. Safe travels & hope these tips help MikeN

  • 5
    « Best Western Plus Port O'Call Hotel, Calgary »

    I was very pleased with my 3 night stay at this hotel. The staff was pleasant, courteous, professional and extremely helpful. I would highly recommend this hotel. The kids loved the pools and water slides and also the breakfast menu. All around I could not say anything negative about our experience there.

    4
    « Good stay »

    We arrived Thursday night around 5pm. Check in.was.easy and fast. We were located on third floor. Room was partially renovated. Old carpet old couch and super soft mattress. Room was specious. We had microwave and fridge. Pool was nice but way to cold on Thursday night. I think AC was running not heat. It was very busy as it was easter weekend. Second pool in the basement is quiet most of the time. It's nice to have two. Hotel is nice. Main area is nicely renovated. We didn't use any of their restaurants so I can't tell you if food was good. We would go back..

    5
    « Excellent Hotel »

    One of the best best western I have stayed in. The rooms the food the staff are all top notch . Not far from the airport the only down side would be it is located in an industrial area. I was not to keen on that. However, a wonderful stay.

    4
    « Super fun waterslides »

    Spent 1 night here when dropping family off at the airport. Check in staff were very friendly and let us have a later check out. Two restaurants - again friendly staff who spoiled the 4 kids. The breakfast buffet was not very good.

    4
    « Nice Place »

    I found the hotel to be quite nice! The hotel staff were very friendly even though it was a busy weekend. I had an issue with my key-card and they happily resolved it in no time at all! The conference facilities were also very good and the staff who served the food were very pleasant. They even made accommodations for dietary restrictions and waited around until the last person finished their meal. Great Service!

    4
    « After a long day »

    My hubby and I checked in around 1am after being picked up from the airport. Can't say enough about the service we received. Quickly checked in and up to our room which was a great surprise, very large with a sitting area and office desk. The bathroom was large, modern and fully stocked. Good nights sleep, I had requested a late check out which was given without any issue - really appreciated after a very long day. Check out was even better as Prem went out of his way to make sure our bill was correct and that we received our Best Western points ( did not have our card, but he took the time to find our number). This hotel allowed us to park our vehicle for up to 2 weeks and dropped us off and picked us up from the airport- excellent option if you are flying!

    5
    « AWESOME »

    everything was great ther service, the double pools, one was private close to the gym, and other one was more for kids with waterslides, there was underground parking, and the rooms were nice and big and clean, only thing we didnt like was slow internet and beds were kind of hard

    5
    « Last Minute Idea »

    Arrived at Hotel at 7 pm. My son and his two friends we decided to get the room for the night so they could use the slide and swim. Service at front desk was perfect. I wish i got her name. She was super nice to me and the kids. We go up to our room. Bed were soooo comfy and clean, I love the welcoming bag if you sign up for Best Western points. I love love love the bathtub. Coolest one i have seen in any hotel anywhere. Went to the pool. Lots of fun. Got up for breakfast and the guy who was there his name started with an F. He was incredible. He was so friendly and went above and beyond for myself, my son and his two friends. Tried to go to pool after but it was closed. So the boys went in hot tubs. Will be coming back in April :) Highly recommend.

    5
    « Great service »

    Other than Airport pickup service timing this was a great venue. The hotel check in process after airport pick up was excellent. The young lady from Brazil went out of her way to make out stay a pleasure. We traveled with another couple and we were equally please with the visit and made use of both the restaurant and bar for meals and were pleased with both.

    5
    « Great place to stay »

    Overall this is a great place to stay in Calgary. I've traveled for work and regularly flew out of Calgary. Stayed here all the time except for a couple times they were full. Great and friendly staff who tend to the guests needs. Room service staff, the ones ignored most of the time, are great at keeping the rooms clean. I'd recommend this hotel to anyone doing business on the north end of Calgary.

  • 4
    « Another Great Stay »

    Our second stay at this hotel, we stay here so the grandkids can enjoy the Double Waterslide and the small pool for toddlers. The rooms are tastefully decorated and clean with comfortable beds. We also like the heated underground parking it is nice to get into a warm car during the winter months. This is a great location close to Calgary's airport and they offer shuttles to and from airport.

    5
    « Best place »

    We arrived here somewhat bedraggled and with a tired and grumpy diabetic toddler. The woman who checked us in, Angela, was so friendly and accommodating and really made our stay relaxing for us. Our two older kids loved the pool. The room was spacious and quiet and even had a balcony. Bi booked another stopover here before we left.

    4
    « Short weekend getaway to Calgary. »

    Stayed here on the 27 and 28. Checked in was quick. Very nice of the hotel for giving out a free bottle and chocolate as a BW Member. Room is clean, quiet and bed is comfortable. Looks like they just been renovated. Nice little water park. Was planning to use the steam room but was told it was in the fitness area. Another level down not convenience so did not go.

    5
    « Great Place »

    You will love this Hotel. I have stayed many years and they always go out of their way to look after me. They have a shuttle to the airport that is not very far away. Sports Bar great dining and a coffee bar with on the go muffins and sandwiches. I have recommended this Hotel to many friends and business associates.

    4
    « Nice hotel, Bland area. »

    Nice hotel, good amenities, close to the airport. the breakfast buffet is really good, can`t complain. Shuttle service to the airport, nice pool area, gym is alright, rooms are very clean and spacious.

    4
    « clean and comfortable »

    I have stayed here many times in the past few years. The hotel is clean, comfortable, and offers both outdoor and underground parking at a reasonable fee if you need to leave your car during a trip. My biggest beef is that the airport shuttle leaves only once an hour on the hour from the hotel and once an hour on the half hour from the airport. This usually means having to leave to too early in the morning or having to wait too long coming back. Overall, I do like this hotel and prefer to use it for travel plans since we have to drive from Medicine Hat for our flights. Although they serve an excellent breakfast for a price, it starts too late if you have an early flight. A complimentary continental breakfast available to early travellers would be greatly appreciated.

    5
    « Excellent as always »

    The rooms are spotless and the beds are very comfortable. The bonus is the shuttle service to the airport. Parking at the hotel is free with a one night stay. The food is always good and kids are allowed in one of the lounges. The staff do a great job and are very professional.

    5
    « Great service »

    Best Western Port o Call is a great place to stay for business, the hotel has all the amenities needed and the staff have exception service. Highly recommended. The hotel has a great water park as well for those on a family vacation.

    4
    « Good Location »

    We stayed here before and after our vacation. I chose this hotel for its location to the airport, free shuttle and many recommendations from friends. The rooms are a good size and clean. The shuttle to the airport was very handy. We booked it the night we arrived, and it took 10 minutes to get from the hotel to the airport in the morning. We phoned for the shuttle as we were picking up our luggage and it was there in 15 min for the shuttle. This was a great place to stay, and if we fly out of Calgary agai we will stay here.

    4
    « Fantastic Service! »

    We booked two adjoining rooms for our kids and I, one room with two queens and the other with one king. Both rooms were extremely generous in size, very comfortable and clean. Huge water park pool area- It was super busy and VERY loud! We ended up going down to the basement pool (where the gym is) It is small but very quiet and beautiful! We purchased the breakfast buffet with or room which was really good for what we paid, however if we would have paid full price for the four of us we would have been really disappointed. Unpleasantly surprised to be charged extra for coffee at a breakfast buffet. The hotel seems to be going through some renovations which didn't interfere at all with our pleasant stay. We will definitely keep this hotel in mind for future Calgary visits.

  • 4
    « Great renovations! »

    Best Western you did not disappoint! Your renovations looks spectacular. The family really enjoyed staying in the poolside room! The room service tasted great and we loved that we could eat it on the deck outside the room by the pool! The staff was as friendly as ever... We recommend it for anybody wanting clean rooms, fun water slides and friendly service!!

    4
    « Enjoyable break »

    I had business meetings in Calgary, and since the kids had the week off school we decided to make it a family trip. The kids loved the waterslides, and while I was in meetings, the rest of the family made use of the discounts for visiting the Zoo and Telus Spark. Room was clean and beds very comfortable. Some aircraft noise, but not bad. All in all we had an enjoyable winter break.

    5
    « Awesome Place for Families »

    If your kids like waterslides this is the hotel to be at. Excellent pool area with Hot Tub and kiddies pool. Staff were great. We had a wonderful 2 nights. Great food at the Restaurant and prices are not that bad. Close to Airport, Downtown and malls

    5
    « Excellent hotel, with comfortable spacious rooms and great service »

    We stayed here for two nights mid February and got a reasonable price when booking through a third party website. The Best Western Plus Port O'Call is a great place to stay and we feel exceptional value. We had a large spacious room, with two queen beds, which was very well appointed. Great beds with good quality bed linen so we slept well. The bathroom was in excellent order, very clean and had an additional sink nearby. Free Wi-Fi was fast and reliable. All staff were professional, friendly and helpful throughout our stay, especially Sonia and the duty manager on the main reception desk when we checked-in. thank-you both. There are many other facilities available throughout the hotel property and the smaller bar which closes at 10pm was a relaxed place to enjoy drinks and food. The hotel was attractive and is in the process of being renovated in part. There is a nice business area in the lobby which you can use for free and a nice gentleman came over to me to ask whether I wanted a hot drink or a fruit juice which was a nice touch. The pool area looks wonderful for children and adults alike. Free transfer is available to and from the airport. We requested a late check-out as we were flying at 20.15 and the hotel allowed us to stay in our room until 4pm which was amazing and very much appreciated. We would highly recommend this hotel and would have no hesitation in staying again.

    4
    « First time in a long time »

    I stayed at the old Port o Call years ago before it was a Best Western. While travelling to Calgary on business this week I noticed the Port o Call had a strong aeroplan offer on rocketmiles, so I booked in for three nights. I was pleased to discover recent major renovations, the room is spacious and clean with two sinks, one in the washroom and one just outside, which is convenient. They have an airport shuttle (free) that runs every 45 minutes or hourly. Room service quick, menu at Jetz (lounge/bar) is concise, food good. Had the breakfast buffet one morning, also very good. There is a water slide/pool here and on the Sunday there were a ton of family's partaking, so the hotel was a little loud, but Monday the hotel was back to normal. Cheerful helpful staff, I like this place.

    5
    « Great Hotel »

    Staff at Best Western Port O Call are amazing. They are very friendly and accommodating. The pool area is beautiful and clean. The kids spent hours playing in the water. The rooms are very inviting and clean. I would definitely go back

    5
    « Excellent Hotel »

    Hotel is an excellent place to stay. Rooms are always clean and well stocked with amenities. Staff are always helpful and courteous. This hotel has an awesome waterpark so kids can have hours of enjoyment

    5
    « Best is Right »

    Best definitely describes this BW location. Very friendly staff, clean and nice looking rooms. I did not get a chance to use the pool but the people in it seemed to be enjoying. Lastly a very convenient location, close to zoo and all amenities.

    5
    « Great stop over »

    We stayed here between flights. It was nice that we got in in time for the kids to use the waterpark before it closed - a great amenity and lotsa fun! Our room was large with two double beds and a couch-bed. Lots of space for a bigger family, room was clean etc. Win-Win! They are making hotel improvements/renovations and it's a really nice place. Front desk staff was friendly & helpful at check in. We ended up eating in the Jetz Lounge on site which is a great place too - fish & chips, pilot burger and pizza were all really good (not all consumed by me!!!) We were a bit unimpressed with the morning shuttle. They say it runs 24 hrs but to be more specific, its once every hour on the hour. (And pick up at airport is on the half hour) We ended up booking a taxi the night before to pick us up at 3:30am. We specified that it had to be a van and fit 6. Of course we get to the lobby the next morning and they tell us that the van is busy and we would need to pay for two cabs. Not happening. We ended up pressing for the van and got it, 10 mins later than the booked time but all was well. Frustrating though that at that early hour, they can't accomodate the shuttle service being that there are no airport pick ups until probably 6am. The shuttle just sat in front of the doors the entire time... Regardless, we were impressed with this hotel and would stay here again :)

    4
    « Retired Xray »

    Being members of the Rewards Program, we tend to mostly stay with BW. We stay in this hotel for the convenience to the airport. The shuttle service is good. During this stay the buffet restaurant was undergoing some changes which meant going to the lounge/restaurant for dinner. We had good food and good service. Our room met all of our needs in cleanliness, comfort, and appearance. Overall, we would recommend this hotel at stay at.

  • 4
    « Fun Staycation! »

    Stayed here New Years eve. Kids had fun in the pools, however the water was somewhat cold. Room was clean, front desk people were friendly. Downside - New Years Eve brings out a lot of crazy kids running the hallways until 2 am. Security tried to control them but the kids parents were not even at the hotel with them. Very bust place on New Years eve.

    5
    « Overnight stay to be close to the Airport »

    Free shuttle, parking available for a week while we were in Cuba. Great service, large lounge to wait for the shuttle with small continental breakfast. Currently renovating and I'll be back to see the results.

    5
    « Great hotel, great service! »

    I love this hotel, staff is so helpful! My husband had to live at this hotel for almost two years, and we always stay there even when I have things to do on the south side of Calgary. :) This hotel has it all, great for business travel or traveling with kids!

    5
    « I'd go back! »

    Rooms were clean, water park had two slides which were so fun. Sunday breakfast is award winning for a reason! So yummy! Hotel had lots of suggestion of what to do and eat. Has a pub named Jetz and the staff were all really nice. Never tried the salon but props for having one!

    5
    « Good Family Value »

    The hotel is not necessarily fancy or does it have luxurious amenities, however if you have a family with kids then this hotel is the best bang for your buck. Its simple with clean rooms and kid friendly amenities. And the best buffet in Calgary.

    5
    « Kid friendly hotel »

    Waterpark amazing. Convenient that main floor rooms have direct access to waterpark. Buffet way too expensive for a family of 4. Post prices at door please. Buffet way too expensive for a family of 4. Post prices at door please. Buffet way too expensive for a family of 4. Post prices at door please. Buffet way too expensive for a family of 4. Post prices at door please. Buffet way too expensive for a family of 4. Post prices at door please. Buffet way too expensive for a family of 4. Post prices at door please. Buffet way too expensive for a family of 4. Post prices at door please. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review. Don't force a Minimum 200 Characters review.

    3
    « Close to airport »

    Close to airport with shuttle service. Renovations are in progress in and around the reception area, but the room was quiet. The reception staff were all very friendly, engaged and helpful. Our room backed on to the pool area and it was very noisy with children. But it quieted down at 10:00 pm when the pool closed. If you are not going to use the pool, and prefer quiet, request a room not adjacent to the pool. Underground parking is a perk and we left our vehicle there while out of the country on vacation. I'll be back! Especially when I need to come to Calgary a day early to catch an early flight.

    5
    « Family Friendly »

    We recently stayed at the hotel for just one night, but had experienced this hotel in the past. Overall, while no Fairmont, the hotel is overall in good shape and what you would hope for in a family friendly hotel.. The rooms are clean and comfortable and the waterpark is definitely a feature. Unfortunately during our most recent stay there was problems with the heater and the pool was so cold it was pretty much unusable - to the point our children asked to leave after about 30 minutes. I have to say I never thought I would see the day my kids would ask to leave a waterpark - last time we had stayed here we had to bribe our kids to leave. Fortunately we had stayed before so we knew that this cold temperature was not the status quo for this hotel - I did contact the hotel and let them know - and I was extremely impressed with their genuine concern and their offer of remediation. In fact, it was how professionally they handled the situation that prompted me to provide a review. They showed me they truly do care about the comfort and enjoyment of their hotel guests - I think this is an important feature of any hotel property.

    4
    « Under Construction »

    Rooms in great shape nice and clean. Swimming / slides area for the kids was awesome. Food was great too. The lobby construction is less to be desired and can be a little dangerous. Great place for the whole team to stay!

    3
    « Clean Room! »

    We took our young daughters to the Port O' Call hotel for an overnight mini getaway to celebrate our middle daughter's 6th birthday. Our room was clean and much bigger than we expected with a microwave and a fridge in the room. We had chosen the Port O' Call for the water park and it is clean and attractive. The water was very cold however and we did not stay very long in the larger pool. The toddler pool was a welcome diversion for our young children. Actually, our family preferred the downstairs pool as it was significantly warmer and quieter. The beds were very comfortable, one of the best nights sleep that I've had in a hotel in quite some time! My one complaint is the lack of supervision in the water park. While there are clearly stated safety rules, such as no running, one person on the slide at a time, there is no one enforcing these rules. While we were in the pool we were constantly being splashed and narrowly missed by unsupervised adolescents. There were two hotel staff present but they did not approach any of the young people who were clearly violating the posted rules. This was even a problem in the toddler pool as a group of young teens were playing tag, racing up and down the toddler pool stairs, and making it difficult for my four year old to play safely.

  • 5
    « Solid Hotel »

    Great hotel for business or pleasure. My stays are more business so I have the choice of kicking back in Jetz lounge or dining in the restaurant which is great too. Rooms are always clean and staff are always professional, courteous, and most of all friendly. Great people, great experience!

    2
    « Lobby upgrade false impression of dated oom »

    Booked hotel through Best Western call centre. Not informed of major renovation to lobby. Dust and chemicals permeated the air on main and second floor. Stayed in two queen bed suite with pullout on second floor. Room and furnishings were dated and carpet was worn. Hallway noise was very clear and did not allow a good sound sleep. No complimentary breakfast. Location poor as limited amenities in vicinity.

    5
    « Great Hotel close to the Airport »

    We have stayed her a number of times and each time I am happy that we did. The hotel is easy to find and close to the airport. The rooms have always been clean and the staff has been friendly. They are one of the only hotels close to the airport that has underground heated parking which is nice to leave your car at when you are travelling in the winter. They do have a swimming pool there although I have never actually been to it, it looks nice! I have been to their lounge which is a nice small lounge to be able to relax. They have a few VLT's in there which we enjoyed and you can also order pub food and drinks! I will definitely be staying here again!

    5
    « Amazing hotel »

    This was an amazing hotel! The staff were extremely helpful and friendly. We stayed in the Spa Suite and it was perfect. It was very clean and well stocked. The buffet the next day was one of the best that I have ever been to and was not expensive. Location is not the greatest if you want to walk around but it is within close driving distance of many shops and restaurants. I would highly recommend this hotel.

    4
    « Always a Good Choice »

    This is the third time that I've stayed at the Port o Call. Friendly service and clean rooms. I particularly like that the rooms are very very quiet. The underground parking is a excellent option as my car is clean and warm for the morning. The Sky Harbour restaruant provides a great dinner and the breakfast buffet is above average. I will return.

    4
    « Excellent stay at the Port O'Call »

    Spent the night here more as a couples getaway than anything but it had the added benefit of being near my morning flight to work. Excellent location near the airport and relatively close to downtown. There were several nice dining options available here and also a Tim Horton's very close by, 3 minute walk perhaps. There is an awesome water park inside this hotel, really impressive for a hotel, definitely a fun time for the kids. We had a very large, clean, comfortable room on the 7th floor - the elevators were super fast. I would highly recommend this location and can pretty much guarantee that we will be back, likely in the very near future.

    5
    « Always a favorite »

    Whenever we make a trip down to Calgary, this is the hotel we always stay at. Our daughter LOVES the water park. Brunch in the restaurant is always excellent and so are the staff. They cater to families that want a room that backs onto the pool for their own private entrance. The underground parkade is also a nice perk for the cold winter months.

    4
    « One sleep close to airport »

    This is a very clean and comfortable hotel. I have stayed in this hotel before because it is close to the airport and I have always had a good night's sleep. I wasn't there long enough to check out any of the amenities.

    4
    « Well Kept Hotel, Spacious Rooms »

    We stayed at the hotel for 2 nights. I booked the 'family' suite which had 2 queen beds and a sofa bed (sitting area). It was so spacious! Even with the sofa bed out as a bed, still plenty of room for our family of 4. I also liked the tiled area when you entered the room, again very helpful getting outdoor gear off/on. The room was very quiet at night, although we were at the end of the hall which helped. The water park is definitely unique with the tot pool, 2 water slides and 2 hot tubs. This may be being picky but the temperature of the pool deck and non-hot tub water is on the colder side. We found it hard to stay longer than 30 minutes both times we went because we were just so cold! Again, being picky perhaps, but there is no breakfast included with a normal room (I believe there are some packages which include it.) There is breakfast at the restaurant that can be charged to your room, but it would have been over $40/day for our family so we opted to eat elsewhere. I was aware of this when I booked the room, but I'm just pointing that I wish breakfast was included in the price of the room. The front staff are very friendly and were very helpful. I hope my review helps you make your decision!

    5
    « Nice hotel and waterpark »

    Nice and clean hotel, very friendly staff. Water park is so nice and my kids liked it. Breakfast is very nice with many varieties. Free underground parking is good to use in winter. Rooms are clean and quiet. Rooms have microwave, fridge and coffee maker.

  • 3
    « Great location, friendly staff and awesome pool! »

    Stayed here for with a large group over the weekend. If your kids love the water be prepared to have to drag them out of the pool. The pool is out dated and could really stand to use some upgrades, but kids don't care about that stuff! My only suggestion is that you book a pool side room early or at least a room close to the pool. We were way back on the opposite side of the hotel and the elevator is really slow so it was a small annoyance to get back and forth to the pool (esp if you forgot something)

    4
    « Overnight stay »

    Stayed at the property as an overnight in Calgary before our next day flight. Lobby was being renovated, but no big deal. Tried using my key, as instructed, to park underground, but it would not work...it was late so didn't bother going back to the front desk, it wasn't cold so just parked outside. The room was nice and comfortable. Our rate included buffet breakfast - it's a nice one. Good selection and good quality. We also made last minute use of the hair salon located in the hotel. She was nice and did a decent job.

    5
    « Large Cozy Room: »

    Close to the airport. Large, clean comfortable rooms. King size bed was so comfortable. Small couch and table. Bathroom large with an extra wash station from the toilet and tub. Lobby is under construction but that didn't stop our quick check in and out. Free heated under ground parking. They also have airport shuttle service.

    5
    « Luxury at a value price »

    top notch, recommend this hotel to families with kids. The water park is worth the extra expense. Very nice private pool for when the kids are asleep. The king suite has a very nice bed and couch pull out for the kids.

    5
    « Home Away From Home »

    We recently stayed here one night prior to catching a flight out the next morning. This is our preferred hotel at the Calgary airport. We booked through AMA and the $140+tax rate gave us accommodation for one night plus free outside parking for 2 weeks while we were on vacation. The hotel also has complimentary shuttle service to and from the airport. We had dinner at the hotel restaurant in the evening and the food was excellent. The hotel staff has always been professional and friendly.

    1
    « Not Sure What Others See »

    We stayed here one night for a trip out of town. The parking charge is extra which was a surprise, and the shuttle didn't come, so we took a cab back to the hotel after standing outside at the airport for a 1/2 hour. If you need a hotel that is close to the airport, pick a different one.

    5
    « Great service and attention to detail »

    Excellent place to stay. Near the airport. Easy access to highways, nearby restaurants and services. Clean. Great service. The Manager really sets the pace on customer service for all the staff. Highly recommend this hotel.

    4
    « Great place for our one night stay. »

    We went Christmas shopping in Calgary and booked the Port of Call for the night. Had our grandkids and daughter with us. Had a cabana room right beside the waterpark. Great location for the kids and it made it easy to supervise and still enjoy visiting as adults. The breakfast buffet was excellent and service was very good. The only negative was that the hotel was under renovation.

    5
    « Ministry ambassador »

    Birthday dinner. Ate in dining room. Great meal.....Italian buffet. Well priced and very tasty. Will have breakfast in morning. Great service. Love the Philippino's. Hotel is always excellent and the dining room topped it off.

    3
    « good for Airport travel »

    Stayed here for two nights travelling to and from Atlanta. Comfortable rooms. Good restaurant, but expensive. Shuttle to airport only once an hour. Parking available indoors, heated, not cheap. Service is good!

  • 5
    « Consistently good »

    I've stayed at this hotel a number of times and it's never been a disappointment. The rooms are clean, the beds are comfortable, and the breakfast is great. The only downside is that the in-room wifi cuts in and out. I've yet to experience hotel wifi that isn't though.

    3
    « Ho hum .... Not that great »

    $36.00 for a breakfast that consisted of 2 pieces of toast, a muffin, coffee and orange juice! ( for two). What's with that? Bed was ok, there was toothpaste on the rim of the sink, couldn't figure out how to work the TV (no instructions). Just wanted to watch the news! ..... Thought I was going to end up renting a movie....... Somebody reviewed. " breakfast included!"?. VERY NOISY. Definitely won't be at the top of my list next time we're in Calgary.

    4
    « Great »

    I enjoyed my experience except for the pool not being ready when stated. The staff in general were very accomadating. I would stay again. It was a great place to stay if you have children. Hope you have a great stay

    4
    « Amazing Staff »

    I was booked into the hotel for a week of training in Calgary, and must say from the front desk welcome, to the house keeping staff and everyone in between, they are the most accommodating and always friendly staff! I am an individual with celiac so eating out can be a challenging experience to say the least. The chef came out everyday to go over the brunch options that were acceptable for me, and offered to make me something when brunch menu was limited for my condition. The water park was closed for renos so was probably quieter than usual. Its a short ride by shuttle from the airport and close to our office so a great location for me. Thank you so much for a great stay!

    3
    « amenities not available »

    Waterslide was closed for refurbishing for 3 months. When making the resevation, staff did not inform me of this. So when i showed up with my kids, this amenity was not available (which is why I selected this hotel over others).

    5
    « Excellent Stay »

    Great hotel. Very family oriented. Great services. Kids loved the waterslides pool for the slides and the second pool downstairs was great too. It was heated and very relaxing. Very clean rooms. Staff very friendly and always willing to help

    5
    « VERY clean! Fun Water Park! »

    I recently stayed at this hotel for one night with my son. We have stayed here in the past (for 4 nights) which is why we chose to stay again. This hotel is always so clean; floors, furniture, bathrooms... clean, clean clean. They have a fabulous water park with 2 slides, 2 hot tubs, kid pool and regular pool which provides hours of fun for kids. The lounge has great food and kids are allowed in there during dinner hours and the Sky Harbor restaurant is also very good (recommend the breakfast buffet for sure!). We don't get to Calgary very often but when we do go we always choose to stay here. If you get a chance while staying at this hotel, walk across the street to the Aerospace Museum, lots to learn here and another place kids would love to see.

    5
    « First impressions of Canadian Hospitality,Brilliant. »

    After 25 hours of travelling from the UK to arriving in this great hotel, the welcome could not have been better.Front desk staff were brilliant,made special arrangements so that we wouldn't have to vacate our room until late the next day. The breakfast was inspiring, great choice,staff could not have been more friendly. We decided there & then that our last two nights in Canada would be at The Port o Call. Again,we were not disappointed,well looked after, great room, good food and well priced for the location. Well done Best Western, this hotel is a credit to you.

    4
    « Great stay »

    Good hotel for family. Pool is nice. Staff friendly. Thumbs up. The kids enjoyed the pool. We ate at the restaurant and it was good as well. The hotel is near a mall where we did some shopping and later went to order some food. Will definitely stay at this hotel again for a family get away or as an overnight on the way travelling to or from a more distant location.

    5
    « I felt like they truly welcomed me »

    I stayed here on the last night of my trip to the Canadian Rockies. From check in to check out, the stay was wonderful. My check in was expedient and the clerk went out of his way to help me with directions to the airport so that I could drop off my rental car, and he scheduled for a shuttle to pick me up for my return to the hotel as well as my shuttle back to the airport the next morning. The room was spacious, modern, clean, and had a comfortable bed. WiFi connection was solid and the hotel was quiet. As far as breakfast buffets at a hotel go, this one was among the best that I've seen. I didn't have time to enjoy it as I was running late for my shuttle, but was grateful that one of the staff went out of her way to get me some yogurt for the road. I'll be returning to the Canadian Rockies next May and I'll again spend my last night of the trip at this hotel.

  • 5
    « caring service »

    Friendly service. Helpful advice. Even brought a get well basket for a young boy in our group who was sick! So very thoughtful! Very clean, quiet rooms. On a previous trip, we were able to get adjoining rooms which worked well as we had two children with us. The fresh cookies and coffee in the lobby are very welcoming.

    5
    « Great Value »

    The Hotel was Comfortable and Clean. Great Amenities, there is a restaurant, lounge and a bar. There is also a pool, waterslides and a gym. The Staff was courteous and friendly. The room was a good size and well laid out. There is heated underground parking. This is very good value for the price.

    5
    « Enjoyable stay at this Best Western! »

    We enjoyed our stay at this Best Western Plus. Excellent buffets, good location, friendly pleasant staff. We would definitely stay at this hotel again! The rooms were clean, comfortable beds, spacious washroom with extra sink, adequate parking, fast check in and out, no discrepancies regarding final amount owing at checkout. All over good experience, we would recommend this hotel to family and friends!

    5
    « Great for kids »

    Stayed here with our 5 & 8 yo. The waterslide was excellent. The kids loved it. The water was nice and warm. The room was clean and comfortable. Excellent experience. I would definitely stay here again.

    5
    « Wonderful Stay! »

    Read the reviews on this place before coking and indeed it certainly is a 4 star plus! Spacious, richly decorated, solidly built, quite sound proof, conveniently located near the airport and right off Desrfoot Trail. The morning buffets are amazing and the Sunday brunch outstanding! I had all the fresh fruit I could ever desire, chia and flax seeds, soy milk and so much more! The variety is incredible! Our server( sorry I forgot the name) was so attentive, polite and accommodating. This was at the Sky Harbour Restaurant. There is also a little cafe where I enjoyed a latte to my liking because it was very hot. The beds are super comfy and rooms spacious . I used the weight room, sauna and pool but not the water slides. It's a wonderful place for families because the kids get to have fun in the slides. The front desk staff are wonderful as was the shurtle driver. Very respectful and so polite! So were the chamber maids. Really all of the staff are friendly, polite., and helpful The only thing I can suggest for this wonderful hotel is to get softer kleenex and toilet paper and to lower the heat in the sauna as it was way too hot. Otherwise, awesome place fo stay and eat and I would not hesitate to recommend this hotel to anyone! Would return in a heart beat. Thanks for a lovely stay!

    5
    « Very Comfortable Room »

    We stay at this hotel whenever we are in Calgary to get a flight for a vacation-once or twice a year and it is always excellent. The rooms are always clean and quiet. And the front desk always helpful and the shuttle and parking work seamlessly every time. This last stay however was just over the top. In the special requests section I had asked for a room on a higher floor away from the pool area, tends to be quieter....and they gave us a king suite on the 7th floor. It was so awesome! Tons of rooms, and a brand new jetted tub, and the tub itself heated up. It was so nice. A very nice quiet night in a very comfortable room. We highly recommend this hotel.

    5
    « Overnight in Calgary »

    The hunting outfitter recommended that we stay at the Best Western Port O'Call Hotel in Calgary overnight as we had an early-morning flight out the next day. They were easy to locate, clean, attractive, comfortable, friendly and helpful. The restaurant downstairs was enjoyable, and the food was pretty good. We didn't have anything more than appetizers really, but they were good. There was a good variety offered on the menu though! If in Calgary, we would stay there again.

    4
    « Best Best Western »

    Enjoyed the stay at the Best Western Port of Call. The hotel has been in renovations but that doesn't stop the staff from making the experience wonderful. Great Breakfast buffet, comfortable beds and dispute being by the Airport quiet.

    5
    « Excellent Choice! »

    Highly recommend this hotel! Everything about the stay was awesome from the staff to the amenities! Free shuttle service to the airport, an amazing pool! The water slides were awesome and the area was very clean. The decor of the hotel was really nice and welcoming. The staff were professional and friendly! The beds were so comfortable, and the room size was great, I didn't feel squished at all! I can't wait to go there again!

    4
    « Port o Call - Calgary »

    Pretty fun hotel (waterpark). Staff was friendly and helpful. Location of the hotel was pretty convenient. I did not eat at the hotel but my colleagues said the food was pretty good. I would stay here again when in Calgary.

  • 4
    « Fantastic Airport Hotel »

    I have stayed at this hotel many times while visitng YYC on business. It is a well maintained, comfortable hotel. Underground parking is available free of charge. The breaktast buffet is expensive but offers many options. The bar in the hotel, Jetz, is clean and has great service. I will continue to stay here during future trips.

    4
    « Getaway Glory »

    This hotel seems to be primarily a stop over for airplane travel, but it offers so much more. The world class zoo,shopping and dining all so very close. All that and a waterpark with two very decent slides, a separate small pool and three hot tubs. Also included is a great fitness room complete with steam room. A restaurant and lounge are available for dining although we choose to eat out. Gluten free pizza is offered on the lounge menu and a coffee bar with pastry and treats. One thing I do miss is the normal Best Western free buffet breakfast. Great stay for a getaway. Will certainly be back.

    5
    « Clean, friendly staff and good value »

    I recommend this hotel for anyone coming to Calgary for either a business trip or for a family vacation. It's very clean, free internet, underground parking and close to all amenities. The pool and waterslides are a hit with the kids.

    5
    « Nice hotel with some issues »

    We went to Calgary for a short break in the fast pace of retired life and stayed in a Best Western as usual. We found the hotel to be well situated for us having come from a northerly direction. Our room had a great view of downtown and the Rockies. The hotel had all of the things that Best Western prides itself on-clean, friendly and well thought out. We were quite surprised to go into their lounge at 5 PM for a snack and drink and find that we were the only customers. We soon found out why! The bartender disappeared from behind the bar on our arrival and did not reappear to serve us for 5 minutes. We asked about a menu for the snack we wanted and were informed that the restaurant was open straight down the hall. We exited the lounge and the hotel and went where our cash and smiling faces were appreciated. On returning about 9 PM we checked the lounge and found the bartender had done his job and there was only one table occupied. This was a Saturday night and the other places we had visited were very busy. Perhaps there is a problem in this lounge.

 

Getting to the hotel ...

All directions
·From: The North. From Deerfoot Trail take McKnight Boulevard. Exit east follow second set of lights, turn right and right again into parking lot of the Best Western Plus Port O'Call Hotel. ·From: The South. From Deerfoot trail take McKnight Boulevard. Exit east follow second set of lights, turn right and right again into parking lot of the Best Western Plus Port O'Call Hotel. ·From: The West. TransCanada/16th Avenue turn left onto Barlow Trail, turn left on to McKnight Boulevard. Next, make a left at 19th Street and first right in to parking lot of the Best Western Plus Port O'Call Hotel. ·From: The East. TransCanada/16th Avenue, turn right onto Barlow Trail, turn left on to McKnight Boulev...

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