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Best Western Hotel Airport Inn, Calgary

4.0/5  - basé sur 503 notations.
1947 18th Avenue NE, T2E 7T8, Calgary, Canada - See map
Best Western Airport Inn - Hotel Exterior The Best Western Airport Inn is ideally located in the center of Calgary. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Guests searching for hotels near Calgary Airport won’t be disappointed by this property, just minutes away from check-in and a favorite for frequent fliers. Looking for hotels near the Calgary Zoo and other top Alberta attractions? At this Calgary hotel, getting to the top destinations in the city is easy and quick. The location, close to the airport, makes it a popular choice for business travelers. Plus, being near downtown Calgary means all the excitement of the city is just a few minutes away, from fine dining to legendary shopping. Enjoy easy access to Hwy 1 and Hwy 2, allowing for road trips to stay on track. Visit the Telus Spark Center for fun-filled events year-round. At the Gateway to Banff and the Canadian Rockies, this Calgary hotel is often a luxurious resting point for outdoor lovers and adventure seekers. Whether travelers are here for the Calgary Stampede or the Global Petroleum Show, staying at a great property is crucial. It’s what sets the tone for the entire trip, and plush pillow top mattresses along with quiet accommodations is exactly what’s in order. The Calgary Motorcycle Show always brings a crowd to the region, but any time of year is a fantastic time to visit Alberta. Take advantage of the indoor heated pool for a relaxing visit, and start each morning with a complimentary breakfast spread. With shopping malls and the heart of the city just a few kilometers away, starting each morning with a delectable meal gives travelers the energy they need to make the most of their getaway. Knowledgeable staff members double as local ambassadors and are happy to give tips and recommendations. From Calgary Tower to Tim Hortons®, guests are kept in the know about the best places to visit. Sleep and Fly package available! Park your car at the property while you're away on vacation from September - May. Please call the hotel for details and to reserve. Reserve your room at the Best Western Airport Inn for the best rates in town!

Best Western

Hotel Airport Inn

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Hotel advantages

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
based on 503 guest reviews
NOTE ISSUED
Excellent
149
Very Good
192
Average
107
Poor
28
Terrible
27
REFER TO NOTICE
Business Business
109
Couples Couples
148
Family Family
164
Friends getaway Friends getaway
28
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent stay for a business trip"

5
31/10/2018

Hotel is clean and convenient with a fitness facility, pool and excellent breakfast. The location is close to the international Airport, Deerfoot Trail and the TransCanada Highway and business areas in the eastside of Calgary.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Bill K: Thank you for your review of our hotel and awarding us a 5 out of 5. We appreciate your feedback and are glad you enjoyed your stay with us.

"Nice property for an overnight before your flight"

3
29/10/2018

Property is conveniently located not too far from the airport, though you hear noise from the nearby firefighters' station 4.I think there is room for improvement on cleanliness and guest' service (for example I had to ask for the invoice, the night audit didn't get it ready for me when I checked out).

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Odyssey76406: Thank you for your review of our hotel and for giving us 3 out of 5. We appreciate your feedback and will address your concerns with the appropriate departments.

"Excellent rates and good breakfast"

5
06/10/2018

Love the price, breakfast and comfortable beds. Had a great stay. This hotel was very quiet and the staff were super professional and helpful. The parking was close to the entrance so it was easy to take our luggage in. Washer and dryer on our floor

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear LaurieReed: Thank you for your kind words regarding your stay at our hotel. We will pass on your comments to the staff regarding your comments on our excellent service. We look forward to you returning to our hotel when you find yourself in Calgary.

"Incredible staff."

5
05/10/2018

The hotel is your usual Best Western but the staff was well beyond helpful. Everything we requested was acted on immediately and to our satisfaction. The hotel was very convenient to all areas in Calgary that we wanted to visit. The room was very good with one exception. The shower did not have holder for soap. This was brought to our attention before hand as the rooms had been upgraded and that part is still stuck at the border (not a major problem.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Richard B: Thank you for your kind words regarding your stay at our hotel. We will pass on your comments to the staff regarding your comments on our excellent service. We look forward to you returning to our hotel when you find yourself in Calgary.

"Clean and Comfortable"

4
05/10/2018

I stayed here for 2 nights September 26th-28th and found the hotel and rooms to be clean and comfortable. Staff were friendly and welcoming. I did not try the breakfast as I was attending a conference elsewhere. I would recommend this hotel.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Nigel P, Thank you for staying with us at Best Western Airport Inn. We appreciate you scoring our property a 4 out of 5, and we look forward to your next visit.

"First hotel of three week holiday"

5
30/09/2018

We were a party of four, we stayed here from 9 - 12 Sept our first hotel after flying I from UK. We found this hotel excellent very friendly staff at reception, some of our luggage was mislaid at airport they offered to deliver it to our room as soon as it arrived, the room was large clean and very comfy beds. Breakfast was good and staff were quick to help if you couldn't find things food was of good Quality I would recommend this hotel to any one who wants to get to a hotel quickly after a long flight, not to far to the city but away from the sky scrapers

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Maureen RT: Thank you so much for the review of our hotel. We very greatly appreciate the 5 out of 5 you gave us. We will ensure all staff are informed of how much you appreciated the service given to you. We hope you will come back and see us again soon.

"Location!"

4
26/09/2018

This hotel is in an ideal location located just off the TransCanada highway! Away from busy downtown but a convenient drive to the airport, attractions, shopping and restaurants! Our room was spacious, clean and had a walk in shower! Breakfast is included and was very good, especially the cheese omeletts! We were very impressed and pleased to see security cameras in the parking areas!

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Val H: Thank you for your review of our hotel. We appreciate the feedback you have provided to us. We have passed on to our staff your kind words regarding the cleanliness of the room and how you appreciated having omelets for breakfast.

"Disappointing"

3
23/09/2018

This property needs a deep cleaning. Although the room looked clean in general, the tile floor in the shower was mildewed and stained. The counters behind the equipment in the breakfast room did not look like they had been cleaned in a long time. I would rate this an average hotel because we did have a great night's sleep and the price was right so close to the airport.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear gothamNYC: Thank you for your feedback from your recent stay at our hotel. We are sorry that we were not able to meet your expectations. The ownership of the hotel take all complaints seriously and will address your concerns with the appropriate departments.

"Highly recommended"

5
16/09/2018

We stayed here for 3 nights, the free shuttle cars collected us from the airport and took us back at the end of our stay. The staff were very helpful and knowledgeable of the eating facilities in the area, as they do not have an adjoining restaurant. In the morning we requested breakfast before the stated time, this was not a problem for the staff, buffet food was out ready, coffee made, and the fridge opened on request. Rooms were very spacious with a sofa and desk & chair so we could both relax without having to sit on the bed.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Lesley C: Thank you for the 5 out of 5 on your review of our hotel. We appreciate your kind words regarding our staff and their ability to help you out with all your needs. We hope you will come back and see us again soon.

"Very nice rooms and staff"

5
14/09/2018

Front desk staff very helpful. Breakfast available and good quality Rooms clean, beds comfortable. Water pressure in the shower below average. Pool and hot tub quite nice. Very easy to find and numerous restaurants in walking distance

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Thank you Michelle R. Thank you for taking the time to complete the survey, and for giving us 5 out of 5. We appreciate your kind words for our staff and breakfast. We hope you will come back and see us again soon

"Take a pass on this one"

1
14/09/2018

Stayed 3 nights. Very basic hotel, room was decent looking but the bed was not comfortable and the bathroom tiny. A good night sleep was elusive due to noise and the bed. The AC unit at the window was great for the birds, not for humans!

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Safari608569, We appreciate you staying with us at Best Western Airport Inn, Calgary. I sincerely apologize on behalf of the management for any inconveniences we may have caused during your stay. Management takes such comments seriously and will definitely look into this issue and address it accordingly. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Wonderful hotel"

5
13/09/2018

This was a wonderful facility. Everything was very clean, the staff were very friendly and helpful. The pool area was really nice. The breakfast had a lot of choices, all the food was very good and the seating area was exceptionally comfortable. I would definitely stay here again.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear kimberlybM8355VL: Thank you for scoring our property a 5 out of 5. We also appreciate you sharing your amazing experience, and we will continue to offer you with our excellent services anytime you visit.

"Great Experience"

5
04/09/2018

Very friendly and helpful staff. They were very accommodating and allowed us to switch rooms twice during our stay to better meet our needs and comfort. Hot breakfast had a good selection. Comfortable beds, decent fitness centre. Great location, close to the Cross Iron Mills outlet mall. I also like hotels located in areas without tons of traffic

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear 285jennifer: Thank you for the 5 out of 5 on your review of our hotel. We appreciate your kind words regarding our staff and their ability to help you out with your needs.

"Good value for the $"

3
21/08/2018

Basic lodging but clean and sufficient. Free breakfast is good but not amazing. I would stay here again for times when you aren't in the room much and just need a place to sleep. Staff was friendly and price was very reasonable.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear HockeyfanAlberta: Thank you for the review of our hotel. We are glad you enjoyed you stay and our complimentary breakfast.

"Nice hotel"

4
20/08/2018

Family and I enjoyed the hotel was a bit small, but manageable. Breakfast was ok, had better continental breakfasts. One day staff were busy they were running out of things waffle mix, plates, utensils, bread, juice but they were working hard to catch up for the guests. Went out for the day and room was nice and clean when we got back. I was very pleased to come back to a clean hotel. Would stay again.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Chey R: Thank you for reviewing our hotel and giving us 4 out of 5. We are glad we were able to meet your expectations for your stay.

"Don't book with points"

2
16/08/2018

My Wife, my Daughter and I stayed here for 2 nights on our way back home from B.C. We had a ton of Airmiles to use up so we decided to use them for a few hotel stays along the way. We were given Room 101 which has to be a converted broom closet they give to people who book with their points. When we arrived the dude at the front desk was very friendly and helpful so we were off to a good start. When we got in to our room my wife immediately noticed there was no bathtub only a stand up shower(our fault for not researching this before booking) I went to the front desk and asked if we could switch rooms to one with a bathtub so we could give our 3 year old a bath. He informed us that all rooms in this hotel only have a shower(again our fault not theirs) We unpacked our things and made ourselves at home. We noticed that the desk chair in the room was broken and didn't roll on the carpet but that wasn't a big deal. We had several flies in our room as well as fruit flies but it's summer so that happens sometimes. I went in to the bathroom to use the toilet and locked the door behind me only to have my Daughter barge in a minute later. I kicked her out and closed the door only to find the door didn't lock nor did it even close properly. We had a great time playing in the pool and relaxing in the hot tub. We returned to our room to have showers and go to bed. Once we were done we had a really nasty moldy smell in our bathroom for the rest of our stay. My wife woke up at 7am to the sound of dishes from the breakfast banging together in the employee kitchen area which was about 10 feet from our door. Dirty towels and sheets collected outside our door for the next few hours while the staff did the laundry 5 feet from our room. Next to one of the beds was a spot on the floor that would make a clanking noise when stepped on. I thought maybe this was where Chester Copperpot went searching for One Eyed Willy's gold. But when I went searching for the entrance all I found was a bunch of chips and skittles under the bed. I was joined later in the day by several giant ants in the stinky bathroom. I pointed them in the direction of the chips under the bed which they could bring home as long as they didn't attempt to carry my 3 year old off in the night. We were happy to leave when it was time to check out. The front desk staff was friendly again so at least the stay ended well. I hope not all the rooms in this hotel were in the same state as ours was and that we just got the airmiles room. We try to always stay in Best Western hotels on our travels but this is one we will not be returning to.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear nyjets51: Thank you for writing a review about your experience at out hotel. We are very sorry we were not able to meet your expectations for your stay. The management of the hotel take all issues seriously and will address you concerns with all appropriate departments. We will have our maintenance department look at the bathroom door issue as well as the noise in the carpet area. We have replaced the chair in the room as well. We are also investigating as to why the bathroom smelled after you had used the pool and then showered. The housekeeping issues are also being addressed with our housekeeping supervisor. We are sorry you felt this was an "airmiles" room, but we do not assign rooms by how they are booked. At the time of your arrival, we were completely sold out and had very few rooms to chose from. Again, please accept our apology for your experience at out hotel.

"Nice Rest Spot"

4
14/08/2018

The room was nice and clean. Air conditioner was somewhat loud but didn't affect my sleep. Within walking distance to a good restaurant. Great hot breakfast in the morning. Well worth a stay. Quiet considering it is clise to airport.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Donna W. Thank you for the review of our hotel and for awarding us 4 out of 5. We appreciate your kind words regarding our clean room, and we have looked into the issue with the noisy air conditioner. Thank you for bringing it to our attention.

"Great family stay!"

5
10/08/2018

We just spent 3 nights at this hotel and we were very pleased with everything. The staff are very friendly and accommodating. The hot breakfast is good and everything you need. I love the fact that you can have tea, coffee, hot chocolate anytime of the day or night. We enjoyed the pool and hot tub. Thank you to Archie, Giovanni, and Tere who were very friendly and helpful and all other staff too (don't know all the names). The airport shuttle was great too. We would definitely recommend this hotel!

BWAInn, Manager at Best Western Airport Inn, responded to this review
Dear pgaur77: Thank you for giving us 5 out of 5 on your review of our hotel. We deeply appreciate your kind words regarding our breakfast buffet and your ability to enjoy coffee and tea 24 hours a day. We look forward to giving you our exceptional service when you return to our hotel.

"Clean & Good Breakfast"

5
09/08/2018

Hotel room is clean and quiet, which was very surprising despite the location close to the airport. The wifi is good, the staff extremely helpful and the included Breakfast offers a lot of variety. This was a very comfortable and well positioned hotel for those wanting a stay near the airport.

BWAInn, Manager at Best Western Airport Inn, responded to this review
Dear 143redAngie, Thank you for the review of our hotel, and for giving us 5 out of 5. We have passed on to our staff your remarks on how they are helpful and friendly. The housekeeping staff have also been notified as to your room cleanliness. We look forward to see you again.

"Great hotel, Great Location and Great service!"

5
08/08/2018

I stayed at this hotel while attending a Music festival at the Max Bell center. the hotel was kind enough to call us a taxi when we asked, which arrived quickly. The rooms were clean, organized and everything was in working order. Hotel provided breakfast but if you missed it there is also a Denny's across the street!

BWAInn, Manager at Best Western Airport Inn, responded to this review
Dear jessicaJ9406OB, Thank you for your review of our hotel, and for giving us 5 out of 5. We enjoyed having you with us. We have passed on to the staff your kind words letting them know their friendliness was appreciated. Sincerely Best Western Airport In

"Good hotel for a quick stop"

3
30/07/2018

Hotel is clean and quiet, which was very surprising as it is close to the airport. The rooms are small but have everything you need. Breakfast offers a lot of variety. It is an average hotel and good value for the area. They provide shuttle service to the airport and for a quick overnight stay it is great.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear 123debbiew2015: Thank you for your review of our hotel and for giving us 3 out of 5. We appreciate all your kind words from your stay at our hotel, and have passed them on to the appropriate departments to inform the staff.

"Worst hotel I've ever stayed in."

1
19/07/2018

I spent 32 years in the military spending many night in hotels around the world. Right from going onto the hotel web site and the res. being out sourced which cost me extra money to hotel staff not good

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear shupekn: We are very sorry we did not meet your expectations during your recent stay at our hotel. The management of the hotel takes all issues seriously and will be investigating your concerns with the website booking.

"Night before the Zoo"

3
18/07/2018

We went down to Calgary with out booking a reservation The staff was incredible they booked us in for the night gave us directions to local restaurants The pool was cold water - hot air in the room made it not to bad once u were use to the water. Our room had 2 Queen beds very comfortable clean but the room was small not much walking space between the end of the beds and the dresser and mounted TV The bathroom however was very small we had to climb over / around the toilet to close the bathroom door to get into the shower The whole toilet was a bit loose (not just the seat) so when u sat on it u rocked back and forth Breakfast was nice hot waffles eggs nice was to start the day Over all for all the Quirks to the room we would stay here again on another trip to Calgary Clean Hotel friendly staff reasonable prices

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Loveablepeanut: Thank you for your review of our hotel. We sure hope you enjoyed your day at the zoo. We are very sorry the room was small for your needs, and we do agree the bathrooms do need an update. Your appreciation of our breakfast is also very welcome.

"Easy, simple and comfortable stay!"

4
15/07/2018

Clean, well furnished hotel close to airport with friendly staff: we landed very late after midnight at Calgary airport and hotel arranged for a complimentary taxi to pick us up swiftly at the airport. Great breakfast, free airport shuttle and hassle-free hotel for a one night long stay and on a trip to the area....A bit pricey for the location but hotels seem to be like that near the airport.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Bernard S. Thank you for giving our hotel 4 out of 5 on your review. We are glad we were able to meet your expectations for your stay. The staff at our location strive to be friendly with all our guests and we appreciate how a good breakfast in the morning can make your day.

"One of my “go to's” in Calgary"

4
13/07/2018

I've stayed here quite a few times and I like it even though it isn't downtown. Rooms are always clean, the front desk staff is always helpful and friendly. The price during Stampede was decent and the exercise facilities did the trick. $20 cab ride to downtown isn't a big deal. The only annoying thing (and this is totally my fault) is that I left my favourite belt in the closet when I packed up and left. I called four hours after I checked out and it wasn't found. I mean it's totally on me but come on....a belt? Honestly this isn't going to deter me from staying there again (again my fault) because I like the place I just wish I had my belt back.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Sean C: Thank you for your review of our hotel. Thank you for the kind words regarding your stay, and we are still looking for your belt.

"Love this hotel"

5
28/06/2018

Have stayed here multiple times and every time has been great. Beautiful clean rooms. Very friendly helpful staff. Beds are so comfortable. Great location just off the trans Canada highway and deerfoot in Calgary.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear reyanne2018: Thank you for the review of our hotel, and for giving us 5 out of 5. We have passed on to our staff your remarks on how they are helpful and friendly. The housekeeping staff have also been notified as to your room cleanliness. As you stated you have been here multiple times, we look forward to any and all future visits.

"Terrible Experience"

2
28/06/2018

Bathroom facilities are poor, bath soap & shampoo can only be placed on the floor while taking shower. And most terrible is that there was no hot water in the shower, it seemed that the faucet control did not work!!!

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear vivigogo97: Thank you for writing a review of our hotel. We are sorry your experience did not meet with your expectations. The management of the hotel take all issues seriously and will address your concerns with the appropriate departments.

"Looks are deceiving"

5
25/06/2018

Don't let the exterior fool you, this was a very comfortable and well positioned hotel for those wanting a stay near the airport. The rooms are clean, comfortable and despite the location close to major roads, very quiet. Only recommendation is to have a ledge in the shower area for toiletries. The wifi is good, the staff extremely helpful and the included breakfast was of a good standard and selection. Other food options are close by including a Dennys, Vietnamese restaurant and pizza shop along with a liquor store and convenience store across the road. It is also within close proximity (about 5 minutes in a cab) to a good size shopping mall (Sunridge) for those with a need for retail therapy! Would thoroughly recommend for those with a need to get to the airport.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Mavrick232: Thank you for giving our hotel 5 out of 5 on your review. We have passed on to our staff your comments about how helpful they were to you. We do agree with you on the ledge/shelf for the shower, and they have been ordered and we are currently waiting for their delivery. We look forward to you visiting again should you find yourself in our area.

"SpeedBird approved"

4
24/06/2018

Stayed here on business for 4 nights. Room 335. Location was ideal. Close to highways 1 and 2 Room was smaller, but well laid out, updated, clean, quiet and comfortable. Large flat screen, consistent internet connection, lots of hot water, fridge, microwave, coffee maker, in-room safe. Staff were all very friendly. Check in / check out was easy and professional. Breakfast was good. Food was hot, fresh. Dining room was very clean, local news on the TV Convenience store in handy location across the street, close to Dennys, check out Friends Pizza in plaza across the street, good pie - Donair place was so-so My only suggestion for improvement would be in the shower - there was no place to put soap/shampoo and wash cloth - you need a small shelf - had to try and balance soap on shower faucet - bit tricky Looking forward to my next stay SpeedBird approved !!

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Good afternoon SpeedBird: Thank you for your review of our hotel and giving us 4 out of 5. We appreciate all you had to say about the different items you enjoyed during your stay in room 335. We also appreciate your comments regarding the shower. We have ordered new dispensers for the showers and are currently awaiting for them to arrive. We are also looking forward to your next stay at our hotel.

"Recommended hotel"

4
20/06/2018

Great place to stay before early flights. Very comfortable and clean Great hot breakfast Staff are very friendly and helpful. Nice size rooms. Shuttle service to and from hotel and airport. Very happy with our stay.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Cathyfinn: Thank you for giving us 4 out of 5 on your recent stay at our hotel. We are very glad you appreciated our friendly and helpful staff. Our shuttle drivers will also be happy to hear that you enjoyed your shuttles to and from the airport.

"Very good Hotel and great staff who really do go that extra mile to welcome guests."

5
11/06/2018

We only stayed here for 1 night prior to flight to JFK.New York.Absolutely first class service,good clean room,good breakfast and a shuttle service to the airport . Unfortunately not a great selection of restaurants in the area but would certainly stay there again if we were in Calgary.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear calspickman: Thank you so much for the review of our hotel. We very greatly appreciate the 5 out of 5 you gave us. We will ensure all staff are informed of how much you appreciated the service given to you.

"Swim Meet Getaway"

5
01/06/2018

Hi we were there for a swim meet friendly staff,clean hotel and good breakfast Reasonable prices Will stay again Our favorite place to stay for a sweim meet . Close to restraunts not to close to airports

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Christine C: Thank you for giving our hotel a 5 out of 5 on your review. We appreciate you letting us know the friendly staff, clean rooms, and breakfast were appreciated by your group. We sincerely hope the swim meet was enjoyed by all.

"Best Western Airport Inn"

5
28/05/2018

Excellent value for your money. The staff were very helpful and friendly, went out of thier way to accomodate our large group, which was very much appreciated. Rooms are on the small side, but clean and comfy.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Tee0110: Thank you for your review of our hotel. We enjoyed having your group with us. We have passed on to the staff your kind words letting them know their friendliness was appreciated.

"Quick visit"

5
24/05/2018

My second stay at this hotel. First stay was in May of 2017 and nice to see a year later it's still a great place to stay. Awesome staff, nice rooms, breakfast good (except for the coffee). Location is great too!

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Dave C. Thank you for your review of our hotel, and for giving us 5 out of 5 for your stay. We have let all departments know how you appreciated the staff and the breakfast buffet.

"Uncontrolled noise"

1
22/05/2018

Location is great. Uncontrolled noise from kids running and screaming was horrible. Staff did nothing to stop this problem. No internet connection in the mornings, stayed for 4 nights and not once was there a quiet evening. Will never return.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear davidsP5257TB: We do apologize for the noise during your stay at our hotel. The ownership of the hotel takes all issues seriously and will address your concerns with the appropriate staff. Once again, please accept our apologies that your stay was not up to your expectations.

"Calgary stay"

5
22/05/2018

This hotel was excellent in many ways, just be sure to talk to them if you cannot find a parking spot later in the eve, they will help you out. Food was great, clean rooms, hot tub and pool area was clean,

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear wlandry2018: Thank you for your review of our hotel. We do appreciate your giving us 5 out of 5. We will definitely pass on to the appropriate staff your kind words regarding parking, food, cleanliness and pool area.

"Confusion, Noisy but the beds were ok"

2
19/05/2018

Took forever to check in even though we were pre-paid from our head office. Excessive paperwork and photocoping of ID, personal questions, etc. Then we were placed next to the pool (smell, noise). Our rooms smelled like cigarette smoke, there were kids running down the hall screaming late into the night the windows are really dirty (nothing to see anyway). The bed was comfortable.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Manyfreckles: Thank you for your review of our hotel. We do apologize that your stay was not up to your expectations. The ownership of the hotel takes all issues seriously and will address your concerns with the appropriate departments.

"family visit"

4
06/05/2018

Friendly staff. Good location near the airport. Few stores and restaurants in the neighborhood. Would stay there again. Breakfast was good. The room was clean, the bed was comfortable. They also have a pool.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Carol: Thank you for your review of our hotel. We appreciate your kind words regarding the friendliness of our staff, our breakfast, and how the room was clean and comfortable.

"Stay"

3
04/05/2018

Room was small... sounded like a herd of elephants was above us.. breakfast was good.found a pill on our bed and we had a toddler with us...staff seemed friendly... parking is a nightmare.. fireball next door

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Bellena F: Thank you for your review of our hotel. We are sorry we did not meet your expectations for your stay. We have discussed and shown your review to our housekeeping department. Should you return, please allow us the opportunity to provide you a superior experience.

"Short stay at Best Western Airport Inn"

4
28/04/2018

This is my second stay at this hotel. Even though the hotel seemed full, you could you sleep peacefully at night. The bedroom is well arranged and have all the necessary amenities to make your stay a wonderful experience.In the morning also you could sit and eat your breakfast in an excellent atmosphere.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear guest fazlenoor: Thank you for giving our hotel 4 out of 5 in your review.We appreciate your kind words regarding your getting a good night sleep. We will also pass on to our breakfast staff your appreciation of the excellent atmosphere.

"Calgary Central Location Accomodation"

5
24/04/2018

Front desk staff are very professional, friendly, helpful & knowledgeable. Hotel is at a very centralize location to access to rest of Calgary. Breakfast spread is very good. Love the idea that the Coffee & Tea is accessible 7x24 at the breakfast area & drinking our beverages facing the pool. No lag in internet and ample parking. Love the room washroom & shower area. Love this place.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Larry C: Thank you for giving us 5 out of 5 on your review of our hotel. We deeply appreciate your kind words regarding our breakfast buffet and your ability to enjoy coffee and tea 24 hours a day. We look forward to giving you our exceptional service when you return to our hotel.

"Home away from Home"

4
10/04/2018

We discovered this gem by accident. We were looking for a hotel to stay in Calgary. We are fans of Best Western. Over the years, we have tried each one of the hotels in the city. We soon discovered that this one was the friendliest, comfortable, quiet, of them all.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Larry K: Thank you for your review of our hotel. We appreciate you giving us 4 out of 5 on your review. We look forward to a return visit so that we are able to continue to exceed your expectations.

"Exceptional price"

4
22/03/2018

Decent hotel, really good amenities. Excellent stay for the price. Limited parking due to lots of snow. Pool a good size and location near Deerfoot was excellent. Would difinitely recommend and stay again.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear baxterqh: Thank you for your review of our hotel. We appreciate you ranking us with a 4 out of 5. Thank you for your kind words and should you find yourself in Calgary in the future we would look forward to providing you excellent service once again.

"Disappointing "

2
01/03/2018

After a long day we booked this hotel online due to price and the decent reviews/rating. Check in was very disappointing. As it was an Unexpected overnight with my son, credit card was left at home and they wanted a $500 cash deposit. The room was not even $100. Never have I seen this outrageous deposit for 1 night. . I get cash deposits but $500?! Room was decent beds comfy. Bathroom very small. Breakfast room had a dripping ceiling and could use an update. For a best Western this was very disappointing and will not ever stay again or recommend.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Pam: Thank you for your review of our hotel. We do understand an unexpected trip, however it is a standard to have a valid credit card for any check in. As you did not, we were willing to make an exception to this policy and allow you to check in with a deposit. I acknowledge that $500.00 may seem a bit extreme as the room and taxes did not even come to $100.00, however any deposit would need to cover any potential damages to a room, which is also why we would check the room before issuing a refund. We do appreciate your letting management know about the issue in the breakfast room and I sincerely hope you had a restful night.

"Fabulous Stay!"

5
09/02/2018

We stayed here for one night on our way through Calgary and it was such a great treat! The hotel staff that checked us in were very friendly; chatting and joking around is what I like when I meet the people who will be giving me my room - this first impression made my stay so much better. My king room was very clean and the bed/pillows very comfortable. We tried out the pool / hot tub and really enjoyed that after a long travel day. The next day we had the free breakfast (eggs, hash browns, meat patties, toast and waffles) delicious!! I love how small this hotel is; nothing complicated. This will be our regular hotel when we visit Calgary - I highly recommend!

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Valued Guest. Thank you for your kind words regarding your recent stay at our hotel. We do appreciate when our guests have as good a time as our staff. We will let the front desk staff that were working on Friday Feb.9 how much their friendliness was enjoyed. We look forward to a repeat visit from you.

"Quick trip for a family of 4"

5
05/02/2018

Gray price and great hot breakfast. I he Hotel is fairly central as last cared on the corner of hwy two and Trans Canada. Great if you are driving as not a lot around it. Staff were friendly and accommodating. Stayed as it was a quick night over in Calgary and the price was very affordable. Was very supposed to see the hot breakfast in the morning and was delighted with the selection they had. I would have to say it was better selection than most I've stayed at. The rooms were a bit smaller but still lots of room for a family of 4 and were well laid out. No view from the window but we really only used the hotel for sleeping and did not hang out in the room very long. Did not get to use the pool area which is connected to the downstairs breakfast area but looked nice and kid friendly. Will be staying here again and look forward to our next visit

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Trvljnki: Thank you for expressing your appreciation of our staff and breakfast from your recent overnight stay at our hotel. We look forward to a return visit should you find yourself in Calgary in the future.

"Great place to stay at"

5
01/02/2018

Nothing bad to say about this motel everything was great.Breakfast was really good and the room was very goo. Service was excellent.Parking was great and location was very easy to find. Area to find resturants easy to find and locate.

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear edwardsZ1473JI: Thank you for your kind words regarding your stay at our hotel. We will pass on your comments to the staff regarding your comments on our excellent service. We look forward to you returning to our hotel when you find yourself in Calgary.

"Fantastic stay"

5
16/01/2018

First impression of exterior did not impress but once we got inside everything changed. Desk staff were fantastic and they gave us a room of the third floor "away from the kids and the pool". The single elevator got us upstairs and the room was great. Immediate impression of the room was fantastic and it was clean and bright. We immediately noted a closet area (by the door) and three light switches to control different lights rather than the common single switch. The two queen beds each had four thick pillows which made watching the large flat screen TV mounted on the wall opposite the beds comfortable. The room had both a microwave and a mini-fridge which also was great. A coffee maker with plenty of supplies too The bathroom was a bit small but functional and amenities were great. We did not hear sounds through the walls but did hear kids running back and forth in the hallway (bad parenting rather than hotel issue). Although the hotel is located very close to the airport flight path, we were able to hear the planes but they were not annoying Breakfast (in a very nice area overlooking the pool area) is included in the stay which included eggs, sausage, waffles, yogurt, a variety of breads, apples and oranges, juices, and hot beverages

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Jonathan K, We appreciate you sharing your wonderful experience during your stay. We are also glad to know that we met your expectations and made your stay enjoyable. Should you visit us anytime, we will continue to offer you with our excellent services.

"Good hotel"

3
07/01/2018

Stayed for one night. Room was clean and ok, staff was ok. Breakfest was better than Hampton inn- more options with vegetables etc Hotel have shuttle service to and from airport. Hotel is accesible only by car. There are some small shop or restaurant options walking distance from hotel.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Zolbergs, We appreciate you sharing your wonderful experience during your stay, and we look forward to offer you with our excellent services anytime you visit.

"Calgary overnight"

4
30/12/2017

Daughter stayed overnight for flight to San Diego originating from Vancouver. The hotel did not have staff for the shuttle from the airport, but they paid for taxi fair to and from airport. No other problems occurred during stay and booking room using points was hassle free.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Stewart K, Thank you for sharing your experience during your stay. We are very glad we met your expectations and look forward to your next stay.

"Calgary BW Airport"

4
13/12/2017

Very nice friendly and helpful staff. Check-in and out was quick. Building is slightly dated but inside was clean and fresh. Was late for breakfast and asked for a coffee and the staff put together a plate of food for me as they were just cleaning up the dinning area and had just remove the hot food. Very thoughtful and much appreciated.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear David A, Thank you for staying with us at Best Western Airport Inn. We appreciate your excellent feedback and we look forward to your next stay.

"Tiny Bathroom"

3
10/12/2017

This hotel is not really an airport hotel as it is over 20 minutes from the airport to the hotel. The bathroom had a really nice shower in a bathroom that was so small I had to stand beside the toilet to close the bathroom door so that I could open the shower door. Could not dry my self with the bathroom door closed and could not use the bath mat. Front desk staff were very good on both check in and check out. and room service staff were very honest to report my cell phone left in the room. Would not use this hotel again for a short layover as it is too far from the airport.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Kenneth K, Thank you for sharing your wonderful experience during your stay. We are glad to know that we met your expectations, and we look forward to your next visit.

"Hidden gem"

5
09/12/2017

This hotel tries very hard for your business and it is worth it. It has been well modernized and treats guests with respect and makes them feel welcome. I stayed three and had great sleeps, good breakfasts and a fast internet connection. What could be better?

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear PauleQ7004SA, We appreciate you staying with us at Best Western Airport Inn. We are very glad to know that we met your expectations and made your stay very comfortable. Should you visit anytime, we will continue to offer you with our quality services.

"Awesome place"

5
03/12/2017

I flew into Calgary and arrived early morning on a Saturday (7:30 am) and the shuttle can and picked me up within a half hour. The shuttle driver was also one of the desk clerks and she was awesome! I booked he room for Sat, Sun and Mon nights but the desk told me that the room they had booked me in was not used last night so I could get into it right away even though it was shortly before 8:00 am. I was picking up a vehicle from my son who recently moved to Calgary so we arranged for him to drop the car off at the hotel on a Friday night t and leave the keys with the front desk. They gave me my keys and said they were happy to help out! The room itself was very nice and appears to have been recently renovated The bathroom only has a shower (very nice and large) and was fine for me but I know my wife would have liked a bathtub had she been with me. The morning breakfasts that are included were very good, basic breakfasts with some hot options (sausage or patties with eggs, hash browns, pancakes and a waffle maker). This really can save money when you have a family staying with you. The hotel has easy access to major roads and allows easy accessibility I give this hotel a 5 Star as it deserves it.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear 898petere, Thank you for scoring our property a 5 out of 5. We also appreciate you sharing your wonderful experience during your stay. Should you visit us anytime, we will continue to offer you with our excellent services.

"Close but not too close"

4
30/11/2017

Euro style rooms are compact/step saver/cozy. Reasonably appointed. Don't be intimidated by the bunker style exterior, it is quite nice inside. Clean room, friendly staff. NOTE: the airport shuttle takes about 10 minutes in quiet traffic and requires travel on the Deerfoot, which can get jammed up at rush hour. Give yourself time!

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Jim C, We appreciate you staying with us and sharing your wonderful experience. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Not so good visit!"

3
28/11/2017

We were traveling to USA for holiday and stayed a this hotel, since they offer for a reasonable price, to leave your car parked, we stayed here. They have improved a lot since the last time we were here, however, the staff need to work and customer service skills, maybe not all of them but at lease Giovanni or one of the male front desk staff. The room was little, but very clean and nice. The complimentary breakfast was really good and you can access it even before 6 if you are leaving early.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Sergio L, Thank you for sharing your experience during your stay, and we will continue to offer you with our quality services whenever you visit.

"Great Stay"

5
26/11/2017

Nice room, great breakfast, close to downtown. We would stay there again in a heartbeat. My husband liked the bed and pillows. Staff are very nice and helpful. Parking was readily available and very close to the front entrance. Shower had good pressure and was very clean.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear HelloMcFly, Thank you for staying with us at Best Western Airport Inn. We appreciate you scoring our property a 5 out of 5, and we look forward to your next visit.

"relaxing stay"

5
15/11/2017

Comfortable and clean room; helpful staff; lots of options at the breakfast buffet; good internet connection; transportation to and from airport - convenient. I would stay at the Best Western Airport Inn again.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Shawn H, We appreciate you sharing your wonderful feedback during your stay. We are also glad that we met your expectations and we look forward to your next visit.

"U-Haul moving"

5
01/11/2017

It was our last trip for moving, trucks (2) to be picked up the next morning. Movie and supper at Applebee's before resting on the best beds in our room. My guests enjoyed their experience as they hadn't stayed at a Best Western before.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear R9418HMpatriciaf, Thank you for your business as well as sharing the great experience of your guests. We look forward to work with you in more in the future.

"Great hotel experience"

5
30/10/2017

Not an airport hotel at all, we never heard any outside noise. Hotel was clean, the breakfast had lots of options and of high quality. The pool was great, and the room was very clean. All yhe staff were friendly and very helpful.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear 240krystalp, We appreciate you sharing your experience and scoring our property a 5 out of 5. We are also glad that we met your expectations and made your stay very pleasant. We look forward to your next visit.

"Adventure weekend"

3
28/10/2017

We were on a quick weekend trip and this was a last minute stop. Not sure why at check in they had to actually charge my credit card with $50.00 for incidentals then have to turn around and refund it, 2 transactions???? I have not had that done in a very long time. I have always had to have the card on file but not do an actual transaction! The room was clean, bed comfortable, updated decor. The bathroom was weird no tub, the door banged into the shower ,with very little room to actually shut the door to use the toilet, strange arrangement.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Bonnie J, We appreciate you staying with us at Best Western Airport Inn, and we look forward to offer you with our excellent services on your next stay.

"good location small rooms"

4
24/10/2017

The location of the hotel is very convenient is travelling North or South on Deerfoot right off #1 Highway.- I found the parking lot tight for parking and the rooms quite small compared to other BW's - The room was clean and very quiet.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Debbie M, We appreciate you scoring our property a 4 out of 5. We are also glad that we met your expectations and we look forward to your next visit.

"Pretty good!"

3
22/10/2017

We enjoyed our stay. The staff was not friendly but not rude. The room was pretty clean. Comfy beds. Didn't have time to try out the pool or hot tub but did see people having fun in there. I did find it odd that I could hear so many planes just because I have stayed at hotels that back onto the runway of the airport and not hear anything. The sounds did not wake me in the night or anything I was just shocked because I didn't think we were “that” close to the airport. Very thin walls though. You can hear everything your neighbours are doing and walking through the halls you can tell who has their shower running. Again, this did not keep me up at night or anything just not used to it I guess. The breakfast in the morning was OK. The sausage patties looked a little sketchy and the hash browns were very dry. Waffles were good. No real complaints, decent for a free breakfast.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Anastasia B, Thank you for sharing your experience during your stay and we look forward to offer you with our great services anytime you visit.

"Thanks! Customer service amazing! "

5
21/10/2017

I booked on hotels.com and she I got there I realized that I couldn't leave my car because I didn't book direct. Jessica was amazing. She helped me so much and she dealt with me when i was stressed and cranked cuz I was sad I would lose my $ on hotels.com so she called hotels.com with me and helped me straighten it out. I cannot thank her enough for her hospitality. Will definitely stay here every time I need to fly out of Calgary. That is again Jessica

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Holly M, Thank you for scoring our property a 5 out of 5. We also appreciate you sharing your amazing experience, and we will continue to offer you with our excellent services anytime you visit.

"Has everything you need"

4
13/10/2017

Recently stayed here for one night and found that this hotel had everything we required.The rooms are well equipped with all the usual amenities. It was very clean and the bed was very comfortable, There is no restaurant or bar in this hotel but a small tuck shop in the lobby. There was a free breakfast with hot and cold items. Lots of variety and well stocked. Lots of shopping with a nearby liquor store and restaurants. The swimming pool and hot tub was enjoyed after travelling. One suggestion would be for the hotel to clean the vent above the hot tub as it is unsightly. Price was about $150 with the various taxes and was lower than most in the area.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Riflemn, Thank you for staying with us and sharing your wonderful experience. We are glad to know that we met your expectations and made your stay very comfortable and pleasant. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Excellent value - Airport are"

4
11/10/2017

Spent two nights here recently. As a standard BW property this hotel exceeded my expectations. Check in was easy with exceptionally friendly front desk staff. Room was spotless, bed very comfortable, excellent cable TV availability, great wifi, excellent decor. Bathroom well lit, large, great shower (no tub), lots of good towels. Breakfast was the best of any BW I've stayed in. Great value for one or two nights in the airport area.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Cal T, Thank you for sharing your wonderful experience during your stay. We are also glad to know that we exceeded your expectations and will continue to offer you with our quality services anytime you visit.

"Good stay"

4
09/10/2017

A family visit in a hotel convenient as you approach from Highway 16 TransCanada from east. An aged property ,but service and cleanliness are prime importance.Excellent breakfast. If you need to leave very early a courtesy snack bag is offered.There is an hourly shuttle to the airport.One restraint across the street ,mediocure but food. Others a few blocks away.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Ivan025, Thank you for scoring our property a 4 out of 5. We are pleased to know that we met your expectations and made your stay enjoyable. Thank you for your wonderful comments and we look forward to your next visit.

"not a family hotel"

3
06/10/2017

Definitely a hotel for people with out children. I booked it because it's close to the zoo but the pool is very very cold ! The hot tub isn't hot it's more like a warm bath. Breakfast was okay some items were questionable. Beds were decent not to hard or bumpy ! Staff is okay.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Mariah M, We appreciate you staying with us at Best Western Airport Inn and sharing your experience. Should you visit again, we will continue to offer you with our excellent services.

"Great Place to Stay"

5
04/10/2017

This is a great hotel that offers you so many good things for the money. They have very reasonable rates, one of the best breakfast. very clean and friendly staff. I will recommend to sign in to get Best Western Rewards. We have enjoyed many free nights. Close to down town and the airport. If you have kids they will like their pool. When we go to Calgary is the first place we check for a place to stay. We have stayed so many times that we consider this place like home. You will love it just as we do.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Rafael R, Thank you for staying with us at Best Western Airport Inn. We are pleased to know that we met your expectations and made your stay very comfortable and enjoyable. Should you visit us anytime, we will continue to offer you with our quality services.

"Good hotel near airport"

4
02/10/2017

Good hotel for the night before a flight. About 15 minutes from the airport. Friendly and helpful staff. Clean rooms and nicely appointed. Least expensive of the 3 BW near the airport. Not many restaurants nearby, so a little limited if you do not have a car.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Jean W, Thank you for scoring our property a 4 out of 5. We also appreciate your excellent feedback and we look forward to your next stay.

"Very nice hotel"

5
27/09/2017

Very nice hotel, in a quite area on weekends maybe more busy on weekdays. Great location close to shopping, attractions and airport. Relaxing rooms and great beds. Good breakfast. The breakfast lady was very busy but, pleasant.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear JoannebU6660DF, Thank you for scoring our property a 5 out of 5. We also appreciate your excellent feedback and look forward to your next stay.

"Enjoyed our stay"

4
26/09/2017

Good value for the price. The room was very clean but a bit small for a party of three adults. The heating/fan was very quiet, which we appreciated. Breakfast was very tasty and the variety available was excellent. Loved the waffles!. The staff was courteous and very helpful. It was nice to have a shuttle available for the airport.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Marie B, We appreciate you sharing your wonderful experience during your stay. Should you visit us anytime, we will continue to offer you with our quality services.

"Nice stay at Best Western Airport Inn"

5
25/09/2017

Great location and nice hotel rooms. Gas station and stores nearby and the hotel was built away from the highway. The room is quiet and comfortable. Friendly staff and overall value for the price is great! The morning breakfast is great, lots of fresh choices and fruits. café attendants are efficient and always have the counter filled up with foods and stuff. I will recommend to stay at this hotel whatever you are travelling on business or leisure.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear JohnIX4025TR, Thank you for staying with us at Best Western Airport Inn. We are so glad to know that we met your expectations and made your stay pleasant. We look forward to your next visit.

"Comfortable Stay and Tasty Breakfast!!"

5
19/09/2017

Convenient and close to Calgary airport. The hotel provides free shuttle service, book with them one day before departure. This hotel is pretty new, the room I stayed was very clean and comfy. I LOVE their hot buffet breakfast!!

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Reany1984, Thank you for staying with us at Best Western Airport Inn. We are pleased to know that we met your expectations and made your stay very enjoyable. Should you visit us anytime, we will continue to deliver our quality services to you.

"Hotel deceptively good"

5
12/09/2017

From the outside it did not look promising. The main lobby area also did not look enticing. However the reception agent was excellent. The room was a pleasant surprise as was the bathroom with the great shower. The breakfast ws first rate and well appointed..

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Q733LRvaleriem, Thank you for sharing your wonderful experience during your stay. We are also glad that we met your expectations and look forward to your next visit.

"Comfortable and easy stay"

5
11/09/2017

We keep returning to this hotel every time we are in Calgary and have never been disappointed. Very reasonable rates, convenient location, friendly and welcoming staff, modern clean rooms, good breakfast and internet. This hotel provides all that I look for in a hotel stay.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear AnulM, Thank you for your excellent feedback and we appreciate you scoring our hotel a 5 out of 5. We will always remain loyal to you and look forward to your next visit.

"Good central Hotel"

4
11/09/2017

We enjoyed our weekend at the Best Western Airport Inn. The location is excellent for accessing downtown, the zoo, Spark despite the Airport name. Our King room was comfortable and had lots of space. Great soap and shampoo, but odd towel rack height which meant water dripping down arms after washing hands. No bathtub, but excellent shower water pressure and temperature. The breakfast buffet had lots of choices, but some items seemed overcooked and the waffle irons didn't work very well. Use lots of the oil spray provided. I appreciated that they offered gluten free and dairy free options as this is an issue for some of our family members. They were not on the buffet so cross-contamination would be avoided. Overall, an enjoyable stay.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear 905sallyn, We appreciate you sharing your wonderful experience during your stay. We are pleased to know that we met your expectations and made your stay enjoyable. Should you visit us anytime, we will continue to offer you with our quality services.

"Very pleased with our stay. I would stay again."

5
10/09/2017

Very pleased with our stay. I would stay again. It was only 10 minutes from downtown and only 10 minutes to the airport very close to the zoo and many other amenities. The rooms were very clean the staff was accommodating when I requested to change to a room with a better View. Staff was very pleasant. And the rates were very reasonable.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Kim_muise, Thank you for staying with us at Best Western Airport Inn. We are very glad that we met your expectations and made your stay enjoyable. Should you visit us anytime, we will continue to offer you with our quality services.

"Good choice for out of town visitor."

4
08/09/2017

I drove to Calgary from the east on Trans Canada Highway, and maneuvered to the hotel without difficulty. Easy drive f ok here to Calgary zoo. If flying into the city I'd appreciate the complimentary airport shuttle service. i hope the hot tub is soon back in operation.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear LCDL, We appreciate your excellent feedback and we look forward to your next stay.

"good hotel"

4
06/09/2017

Hotel is well located beside the Deerfoot Trail and Trancanada Highway, the staff is excellent, hotel was clean and quiet, room was nice with a good bed but there was only a shower , breakfast was good.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Bill K, We appreciate you scoring our property a 4 out of 5. We are also glad that met your expectations and will continue to offer you with our excellent services anytime you visit.

"Enjoyable experience will come back again"

4
05/09/2017

The hotel is small but very pleasant and was very reasonably priced. Room was clean. We really enjoyed the breakfast and were surprised with the variety of choices available. Food was refilled often and hot. We will stay in the hotel again when we travel to Calgary next time.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Fion416, We appreciate you sharing your wonderful experience during your stay. We will always remain loyal to you and look forward to your next visit.

"Excellent stay!"

5
05/09/2017

Had excellent stay at this hotel. Breakfast and free wifi, rooms are clean. Always coming back and stay in this hotel. The staff is very professional. I would definitely recommend this hotel. It is our favourite!

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Dominiki806, We appreciate you sharing your wonderful experience during your stay. We will always remain loyal to you and continue to offer you with our quality services whenever you visit.

"Clean and quiet hotel"

4
02/09/2017

Overall pretty happy with this hotel and price. Stayed here mostly because it was so close to the airport. Nothing but a Denny's around though. my only complaints are that the parking lot was a bit tight, and the bathroom was cramped even though the room had plenty of unused space. Poorly designed bathroom to room space ratio.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Pnickel87, Thank you for scoring our property a 4 out of 5. We also appreciate your feedback, and look forward to your next stay.

"Great hotel and great service!"

5
29/08/2017

The price of the hotel was great compared to its competition that's right across the road from them. The staff was nice, had answers to my questions and suggestions that will help me book my next room at a best western. Its a very nice hotel in a convenient spot with professional polite and kind staff.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear JessicaJ9406OB, We appreciate you staying with us at Best Western Airport Inn. We are also glad that we met your expectations and made your stay very comfortable and pleasant. Should you visit us anytime, we will continue to deliver you with our excellent services.

"Accomodating staff, comfortable stay"

4
28/08/2017

Our stay at this hotel was comfortable and an awesome experience for the kids. It didn't fail my expectations. My aunt opted for express check-out during check-in and we didn't need to fall in line during check out. We just packed our bags and left the very next day. Both reception and kitchen staff were accomodating, courteous and kind. Our room was at the third floor and it was spick and span including the washroom/toilet. The A/C was functioning well as with the TV and remote, microwave, and mini-fridge. Coffee maker was a bit dusty in the inside but there's complimentary 24-hr coffee/tea served in the pantry/dining hall. Free wifi was strong and fast. Our stay included a complimentary breakfast. There were also complimentary coffee bags and tea bags available in our room as well as the usual toiletries. It would have been perfect if reception told us ahead of time the pool was to be drained and cleaned. We were already swimming for about an hour with the kids when service staff apologized and told us we had to leave since someone threw up in the pool and they had to clean it!! They could have written a note and taped it at the pool entrance informing anyone that the pool had to be drained and cleaned. Other than this situation, our stay had been uneventful.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Lexa Elaine Dao, Thank you for sharing your wonderful experience during your stay at Best Western Airport Inn. We will always remain loyal to you and look forward to offer you with our quality services, anytime you visit.

"Needs some TLC"

2
27/08/2017

Things are substandard compared to other Best Westerns I've been to. Security box not working, hot tub not hot, air conditioner leaking, water surged when taking a shower, beds were too hard, TV has no guide and no info.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Corinne P, We appreciate your feedback and sincerely apologize for not meeting your expectations. Management will definitely address this issue immediately and we hope to see you again.

"Great place."

5
25/08/2017

The front desk receptionist that helped me was very accommodating and helpful. I think her name was Nikita. I asked for a different room and she did not hesitate one bit and basically made me feel that they want me to be a 100% comfortable with my stay. The room I was initially given was too close to the pool and having a very early flight meant that I need to sleep very early. The decor of the rooms are great. I like the contrast of colours. The bathroom is a little small but unless if you want to have a meeting there, then that shouldn't be a problem. Also, complimentary shuttle to the airport!!! So awesome! I'd definitely stay again.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Krisxcouture, Thank you for staying with us and sharing your wonderful experience. We will always remain loyal to you and look forward to your next visit.

"Nice quiet spot"

3
23/08/2017

This hotel is a nice quiet spot in a large city. It is close to major thorough ways and close to the highway, easily accessible. The staff is very welcoming and the facilities though a little older are well kept and neat. I would stay again.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear JennifermC3631IL, We appreciate you staying with us and sharing your experience . We are also glad that we met your expectations and made your stay comfortable. Should you visit us anytime, we will continue to offer you with our excellent services.

"great value overall"

4
18/08/2017

This is our second visit to this Best Western hotel. I would rate this hotel as a 9 out of 10 - considering - price paid, location, cleanliness, comfort and the selection of breakfast items. What was appreciated the most was the friendliness of the front desk staff. If you are traveling through Calgary and in the Airport area I would recommend you give them consideration. They also offer a complimentary airport shuttle.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Q9744WSandrews, We appreciate you sharing your wonderful experience during your stay. We will always remain loyal to you and look forward to your next visit.

"Decent"

4
16/08/2017

Smaller room, but clean and found a seat sale, so got a good price. Found it kinda sad you pay for the zoo package, on top of your room, had I got that it would have cost me more than just the room and zoo separate.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Rebbieleigh83, We appreciate you sharing your experience during your stay and we look forward to offer you with our quality services, anytime you visit.

"nice for the price"

4
16/08/2017

just stayed one night hotel was clean and young lady at check in was so friendly and helpful. location was nice. easy to get to everything. breakfast was great... eat and go! would stay here again if in the area.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear 544donnav, Thank you for staying with us at Best Western Airport Inn. We are very glad to know that we met your expectations and made your stay very comfortable. We will always remain loyal to you and look forward to your next visit.

"Disgusting"

1
14/08/2017

Poor breakfast, hotel shabby and falling apart, air conditioning doesn't work, dirty shower, cold hot tub. Gtoss deep fried sausage and uncooked eggs. I will never stay here again or recommend it to anyone.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear 737alisond, I sincerely apologize on behalf of management for not meeting your expectations. We appreciate your feedback and will definitely address these concerns.

"Good rooms, good breakfast, good value."

4
14/08/2017

We have stayed at the Best Western Airport Inn in Calgary many times, but not for the last two years as our travel did not take us to Calgary. The upgrades to the hotel in the last two years are really great. Fine staff, fresh, clean rooms, and a breakfast that was a cut above. Well done. Great value for the money.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear C120COdaving, Thank you for sharing your wonderful experience. We are very glad that we met your expectations and made your stay very enjoyable. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Friendly staff, clean and good value"

4
12/08/2017

Went to Calgary for a tournament at the Fox Hollow golf course, very convenient location and easy to find. Staff were helpful right from the phone call to book to checkout! Breakfast was a decent assortment of hot and cold items and rooms were clean. Love that you have a choice to run the a/c or open a window; my only issue was that there was no screen in the window. Although I didn't use the hot tub or pool, it looked inviting. Coffee in the room was tasty and there's a microwave and small fridge for convenience. After reading an article about how disgusting the germs are on a tv remote in hotels it was nice to see that they clean them and put them in a wrap so you know it's clean. Price wise, very economical considering its in Calgary! Loved the walk in shower too and fairly soundproof compared to other hotels I've stayed in.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Carol_4102, We appreciate you sharing your wondering experience during your stay, and we will continue to offer you with our quality services anytime you visit.

"Travelling teachers"

5
09/08/2017

The location of that hotel was perfectly accessible for both north-south and east-west highways to leave and drive. Breakfast was very good and we liked tasty brown hash. The receptionist was so helpful to solve my membership online and called the next hotel for room reservation quickly. Thank you for the excellent sleep overnight after driving a long way against the sunshine.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Gregory D, We appreciate your great feedback during your stay. We will always remain loyal to you and we look forward to offer you with our quality and excellent services, should you visit anytime.

"Wonderful People"

4
08/08/2017

I stayed at the best western with my husband and 2 year old son. The front desk people were very nice and friendly. The room was very clean and the free breakfast was great and had a variety of choices.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Samantha R, Thank you for sharing your experience during your stay. We are glad to know that we met your expectations and look forward to your next visit.

"Older but neat"

3
08/08/2017

Bed was lumpy. The room where we stayed could use a new carpet. Facility was older but was neat and tidy. Breakfast had more selections than the usual BW. The staff at check in was not friendly. Great location for our trip.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Foxrim, We appreciate you staying with us at Best Western Airport Inn and we will continue to offer you with our excellent services whenever you visit.

"Travelling family vacation"

4
06/08/2017

A good hotel but nothing special. Breakfast was typical but good selection (hot and cold choices). The pool area was small. Watch out... the roof is very low if you're driving in to the front door. I would stay there again for the price.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Liketotravel777, We appreciate your feedback and we will continue to offer you with our excellent services anytime you visit.

"Great Value for your dollar"

4
04/08/2017

Though the hotel is a little older, the rooms are very clean. Beds are extremely comfortable and the staff are all very pleasant and are more than willing to assist you in any way! The location is close to the airport and highways for getting around the city.

BWAInn, General Manager at Best Western Airport Inn, responded to this review
Dear Gary K, Thank you for staying with us at Best Western Airport Inn. We are so glad that we made your stay very comfortable and pleasant. Should you visit anytime, we will continue to offer you with our quality services.

"Best Western Ottawa"

4
01/08/2017

I was greeted by friendly staff and contacted via text within 5 minutes to see how the room was. Great service! The rooms have been recently updated with modern décor! Comfy beds! Clean rooms! Good location to airport, Central Experimental Farm, downtown.

"Again my usual stay when in Calgary."

4
29/07/2017

This was an unexpected stay... I was supposed to drive on to Edmonton but got delayed so I quickly called to book a room. This was the FIRST time to have anything broken or not working as should in my room. It was a couple of simple things the housekeepers should have noticed and had fixed... nothing to stop my clean comfortable QUIET restful night sleep! The location is great, has a decent breakfast, has Dennys across the street and the best Taiwanese restaurant across the street called the White Elephant. This will be my go to BW, and ill be here again next week for my flight home

"Average stay"

3
26/07/2017

We experienced great service from staff upon arrival and departure.Comfy beds but found stains on bedspread and towels. We were surprised that there was just a shower and no tub. There was a good hot breakfast.

"1st Family Trip to Calagry"

5
21/07/2017

We had a great stay all of the staff we talked to or delt with were super friendly and nice and very helpful, we picked this hotel beacuse it we within 15 - 30 mins from all the fun things we wanted to do.

"A good nights rest"

4
20/07/2017

Great place, friendly staff and a really good breakfast. I stay in this hotel 3 or 4 times a year for business travel. The staff know their jobs and do them well. Never have had an issue staying here. Location is perfect for easy access to main roads north, south east and west.

"Pleasantly Surprised"

4
19/07/2017

I wasn't expecting a lot given the price, but was quite pleased with the condition of the rooms and the decor. Breakfast was also much better than expected. Location is very convenient if you are just sight seeing. We were just overnighting it to go to the Zoo and Calgary Tower.

"Good, reasonable place to stay"

3
18/07/2017

It's a good, comfortable place to stay enroute: near the Trails and just off Trans Canada yet quiet and easy to find. Pool for the kids and exercise/TV for the parents. Close to Sunridge Mall and restaurants.

"Good value for your money."

4
17/07/2017

We stayed at this hotel for 3 nights while visiting Calgary for a wedding. It was in a good location, near to a couple of highways that made it easy to get to downtown and the Calgary Stampede. The continental breakfast had lots of choices and the food was fairly good. The breakfast area was a bit but this may have been because the Stampede was on. Overall our room was clean and the bed was comfy. Air conditioning worked well. There was no fan in the bathroom and a bit of a musty smell but this would be my only complaint.

"Convenient Place in Calgary"

5
16/07/2017

We stayed here during the Calgary Stampede. The staff at the desk were busy but were still very pleasant and polite. Check-in was very easy. The room rate included breakfast and wi-if. There is lots of parking. There is shuttle service to the Calgary Airport. Despite being located near the airport and a fire station, the room was quiet. Our room was large and well-appointed with a comfortable king-sized bed. There were numerous places to charge electronics too. The shower was updated and large. The desk clerk gave us a great tip for dinner - a nearby Thai restaurant located in an orange and black painted hotel across the street. If we are ever back in Calgary, we would stay there again.

"Decent Hotel"

4
11/07/2017

Everything was fine except the bed was far too soft and hammock like. Overall we were very happy with the location, price and service. I would stay here again and would recommend it to friends and family.

"Airport Best Western"

5
05/07/2017

The hotel was clean and the staff were friendly. Breakfast was hot and plentiful with many selections of food. I find it a bit confusing that there are 3 Airport Best Westerns in Calgary so I never know which one I am staying at until I arrive at the hotel. All 3 of them are good I have ended up staying at all of them through the confusion.

"Lovely hotel excellent staff"

5
05/07/2017

This hotel was a real surprise. Really lovely rooms excellent breakfast good pool and hot tub but the staff were outstanding. I have to mention Nikita and Giovanni who went out of there way to assist, Nikita saw we were struggling and carried all our heavy bags to our room and Giovanni packed all our car up the next day, I would definitely stay here again.thank you to all at the hotel.

"Weekender in Calgary"

4
05/07/2017

Very Good, passing through Calgary. Very convenient on way home and also to Cross Iron Mills mall. It is also very handy if catching a flight as it is about 10 min from airport. It is also handy if going to or from Banff National Park.

"fantastic stay"

5
04/07/2017

Staff is friendly and knowledgeable. Rooms are clean. Beds are extremely comfortable. The have quite a good breakfast with a variety of both hot and cold items. The location of the hotel makes it easy to access whether you are going to the airport, down town for business or out to do shopping. I would definitely recommend it to anyone to stay here if you are in Calgary. We will be staying at this hotel when we are in the area.

"Great Value"

5
04/07/2017

My Wife and I and our grandaughter stayed here last year and came back this year. Overall experience was excellent. Great value for the money. Pool was good size and clean. Staff were very helpful .Free breakfast had a good variety. We'll be back the next time we're in Edmonton.

"Great value."

5
27/06/2017

I checked out of another Best Western on McLeod Trail becausr their rates went up every day. Not busy or anything, just raising the rate. This hotel was very reasonable and was not lacking. I will stay here again.

"good experience no problems"

5
20/06/2017

the hotel is easy to f ind, staff friendly and helpful, rooms clean comfortable, had refrigerator WIFI, has small pool and jacuzzi, breakfast was good, typical free included breakfast especially the waffles. I recommend this hotel

"Good nights stay"

5
18/06/2017

Helpful staff, good breakfast, quiet and clean room. After long drive from Kelowna BC it was booked ahead and in a great location. Would stay there again. Shower stall could use some bleach attention but otherwise good.

"Great place to stay"

5
18/06/2017

We found the staff friendly the room clean and good complementry breakfast, free parking, good location. We have stayed at this hotel before with the same experience and would recommend it for the value and service.

"Not bad, Not great"

3
11/06/2017

This hotel is okay (at least the room we got). One of the beds had such a poor mattress that every time my husband or I moved during the night we jostled the other. The hot and cold water are reversed and we weren't told this until I called the front desk after trying to have a shower. We left something in our room by accident and when I called to inquire about it the day after we checked out it hadn't been found (it it should have been easy to find as it was left IN one of the beds). Breakfast was pretty good though.

"Two week stay at Best Western Airport Inn, Calgary, Alberta"

4
04/06/2017

Cleaners left room dusty and once in awhile did not replace towels, plus bathroom door, in this room made washroom small and tight, should have a sliding door, but hotel well located and would highly recommend to my friends and family.

"Great Service and Allergen Free Options Available"

5
25/05/2017

The hotel quality was superb and the service steller. The fact that gluten free options were available standard was nice, but there was no way to toast the gf bread and the quality of the bread was standard grocery store dry bread. Edible but not great. I went with fruit and boiled eggs which were much better options.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear 150lucillem, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us. We appreciate your business and value your feedback! Thank you for taking the time to write a review on Trip Advisor, and for rating us a 5 out of 5 stars! We are grateful that everything met your expectations and we would love to welcome you again to our hotel! Shall you stay with us again, we will continue to offer you with our excellent and quality services. Sincerely, Best Western.

"hotel review"

4
24/05/2017

Great experience. The hotel was well maintained and the rooms were good size and clean. Could do better with the interior decor. Loved the breakfast and service quality. Had enough parking spaces for the cars which was great

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear 619mercyf, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay. We appreciate your business and value your feedback! Thank you for taking the time to write a review about us on Trip Advisor! We are happy that everything met your expectations and would love to welcome you again! Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Calgary BW Airport Hotel"

4
22/05/2017

Very quiet, excellently appointed hotel with caring staff. Although quite some distance from Calgary Airport shuttle is fast and efficient; drivers very caring and helpful. Am very happy to unreservedly recommend this Best Western Hotel.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear daviddW2740BE, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay. We appreciate your business and value your feedback! Thank you for taking the time to write such kind words about our staff and hotel. Also we thank you for rating us a 4 out of 5 stars on Trip Advisor! It is great to hear that you would unreservedly recommend our hotel to your family and friends! Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day!! Sincerely, Best Western

"Quick trip"

5
22/05/2017

Excellent hotel to stay at, with very professional, courteous and friendly staff. The desk clerk couldn't have been better. He went out of his way to make sure we had a good stay, to the point of having a hot breakfast ready for us at 5am and a take away breakfast for guest in a hurry.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear sawdoc48, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay. We appreciate your business and value your feedback! Thank you for taking the time to write such kind words about us on Trip Advisor. We take pride in our team here at the hotel, and are glad you felt everyone was professional, courteous and helpful! We are so glad to hear that our night auditor went out of his way to make you breakfast at 5am, and you appreciated taking one of our grab and go bags that are ready for early risers! Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day!! Sincerely, Best Western

"Great location with airport shuttle"

5
15/05/2017

I have stayed here many times and really like the boutique feel of the hotel. It is tucked into the neighborhood but easy access to Trans Canada 1 and heading west after arriving to Calgary. The airport shuttle is very good and like all things to be offered has a $5.25 per room charge. Really cheap. The hotel has some restaurants nearby. Breakfast is free.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear 78Dave, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear that you enjoyed your stay with us! Your business is very important to us and we value your feedback. Thank you for taking the time to write such a detailed accurate description of our hotel and why you enjoyed it, and for rating us a 5 out of 5 stars on Trip Advisor! Its great to hear that you are a regular guest with us, and enjoy the boutique feeling of the hotel with our new renovations. We are happy that our location is convenient and close to major highway routes and restaurants nearby. Thank you for your compliments of the airport shuttle service, and our $5.25 airport levy fee per room being very cheap, and am so glad you enjoyed the free breakfast as well!! Shall you visit us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Best Western Airport Inn, Calgary Alberta Canada"

4
15/05/2017

the staff was very friendly, the room was nice and clean, the breakfast was very good. Overall my stay was very good. They even provided shuttle service from and back to the airport for me. I would stay there again.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear 557kirtw, Thank you for staying at the Best Western Airport Inn Calgary. We are glad to hear that you enjoyed your stay with us! We appreciate your business and value your feedback. Thank you for taking the time to write a review about your stay and for rating us a 4 out of 5 stars on Trip Advisor. Its great to hear you were able to use our shuttle service and that everything was nice, clean and to your expectations. Our staff strive to be as friendly as possible, and make our guests feel at home. Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Nice & Close to Airport & Highways"

4
05/05/2017

Quick check in. Even had a washer dryer guests can use on 2nd flr. Hot breakfast in the AM, very nice selection. Next to Calgary Fire station #4. Accommodations were nice & clean, not always the case in some hotels I've stayed at. We would stay again.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear Ben Y, Thank you for staying with us at Best Western Airport Inn Calgary. We are thrilled to hear your enjoyed everything with your stay. We appreciate your business and value your feedback. Thank you for taking the time to write such kind words, and for rating us a 4 out of 5 stars on Trip Advisor. We are glad that your check in was quick, and that breakfast had a good selection in the morning, and that you enjoyed it. We are proud to provide laundry services to our guests on the second floor, and are happy we are in close proximity to the fire hall in case of emergencies. I am so glad to hear that everything was nice and clean, and met your expectations. Shall you stay with us again, we will continue to offer you with our excellent and quality services. It is truly great to hear a guest say they would stay here again, we would love to welcome you again! Have a great day! Sincerely, Best Western

"Good hotel but no airport parking"

3
05/05/2017

We stay at the BW Airport Inn every time we visit Calgary, but most recently stayed before traveling via YYC. While it's a nice hotel with all the standard BW features - they apparently don't offer airport parking?! We received very little assistance from staff other than "go ask the hotel across the street, maybe they can help.". Lesson learned, and next time we fly from YYC - we'll have to stay elsewhere. Otherwise, it's a fine place to stay.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear Paul H, Thank you for staying with us at Best Western Airport Inn Calgary. On behalf of our our entire team I apologise that you were not able to leave your vehicle here while you were away. We do offer a stay and travel package between the months of October to March and other than that we are too busy to accommodate any extended parking. We apologise if this was an inconvenience to you. The hotel across the street has kindly accommodated our guests in the past as they have a larger parking lot, and we gave this to you as a cheaper option than keeping the vehicle at the airport. Shall you stay with us again, we will continue to offer your with our excellent and quality services. Have a great vacation, and again we are very sorry and hope we can make it up to you. Sincerely, Best Western

"calgary stay"

4
05/05/2017

clean comfortable room , hot breakfast was ok but i have had better at other BW hotels . I would stay here again. they also have a shuttle service to the airport I believe it goes every hour on the hour.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear Kevin M, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear that you enjoyed your stay with us. Thank you for taking the time to write a review, and for rating us 4 out of 5 stars on Trip Advisor. We appreciate your business and value your feedback! Shall you stay with us again, we will continue to offer you with our excellent and quality services! Have a great day! Sincerely, Best Western

"Customer Satasfication."

5
04/05/2017

The hotel was great and clean, and the customer service was great. All amenities was there. The location was peaceful as well comfortable. The location was close to all key points in the City of Calgary.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear Q9098NUdavidw, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear that you enjoyed your stay with us, and that everything met your expectations. Thank you for taking the time to write a review on Trip Advisor and for rating us a 5 out of 5 stars! We appreciate your business and value your feedback! Thank you for writing such kind words about our location, cleanliness and our staff. We are glad that we are conveniently close to all key attractions in Calgary. Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western.

"Quality, affordable, convenient"

5
30/04/2017

This hotel is located perfect for access around the city. Major roadways nearby, but not right out your window. Beds are soft, showers huge, and staff excellent. The rooms have plenty of space to relax. Nice pool for getting active. Make this a first choice hotel.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear Robert F, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us! We appreciate your business and value your feedback, thank you for taking the time to write such a nice review! It is great to hear that our location suited your needs perfectly for your stay and that with having major roadways nearby was convenient for you. We are so glad you found the beds soft and comfortable, the showers large and spacious. Thank you for the compliments about our staff, we take pride in our team and will be sure to share this with them. Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Great Value!"

5
30/04/2017

Very clean and comfortable hotel. Excellent breakfast, would definitely stay again. Easy commute to shopping, restaurants, the zoo and downtown Calgary; easy access to Deerfoot Trail. I enjoyed staying here and would not hesitate to book this hotel again.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear Stacey S, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us! We appreciate your business and value your feedback! Thank you for taking the time to write a review about us, and for rating us at 5 out of 5 on Trip Advisor. We are happy that you found everything clean and comfortable. Our staff works very hard to ensure the comfort of our guests is our number one priority. Its great that you loved the breakfast in the morning, and that it will make you come back and stay with us again! Shall you visit with us again, we will continue to offer you with our excellent and quality services. Have a great day! Hope to see you again. Sincerely, Best Western

"I would not recommend staying here they call it the airport inn however there is no airport shuttle service or long term"

1
29/04/2017

No long term parking and had to pay personally for another parking spot and a cab to return to my vehicle - very disappointed as they did not tell us this at check in or when booking Staff were not helpful when we asked about where we could Leave our vehicle

BWAInn, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Collette M, Thank you for staying with us at Best Western Airport Inn. We apologise on behalf of our entire team that your expectations were not met during your stay. I apologise that you were not able to leave the vehicle here while you were away on vacation, but our stay and travel package ended March 31st and you stayed on the 15th of April and we could not make an exception to anyone as our parking lot space is very limited. We do have a shuttle service to and from the airport, but because we could not allow you to leave your vehicle here we could not provide the shuttle service to you. On the morning of your departure we did send you in a cab, paid for by us to the airport. We did inform you that you could not leave your vehicle here when you checked in, and a place to alternatively leave your vehicle while you were away. For future reference, please call the hotel directly to ask about leaving your vehicle as each hotel has their own policies and packages for extended parking. Our stay and travel package runs from October-March and it would have been completely fine to leave your vehicle here within that time period. I apologise but we cannot make exceptions to any guests outside that time frame as we are too busy during that time and cannot accommodate everyone's vehicles. We are sorry if we did not meet your expectations with your stay, and hope we can rebuild your trust to stay with us again in the future. Sincerely, Best Western

"Overnight stay"

4
24/04/2017

The room was clean and well setup. The hot breakfast was great. A very reasonable price for a nice overnight stay. The pool and hot tub were a nice addition. My only concern was that the handicap parking was a long distance from the lobby.

BWAInn, Front Desk at Best Western Airport Inn, responded to this review
Dear marchX3994QZ, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay, thank you for rating us a 4 out of 5 stars on Trip Advisor. We appreciate your business and value your feedback, thank you for taking the time to write us a kind review. We are glad that the rooms were clean and comfortable for you, that the breakfast was great and that you felt your money was well spend for an overnight stay. Unfortunately our handicap parking stall is right in-front of the main entrance only about 10 feet and could not possibly be any closer to the building, we apologize if this was an inconvenience to you during your stay. Shall you stay with us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"you get a lot for your money. we have stayed many times and is a very pleasant hotel to get a good night sleep."

5
18/04/2017

great hotel and rooms are very clean. good breakfast and service. we have stayed many times and have never encounter any issues. the staff are very friendly. Best Western hotels have good reputation I will recommend them to everyone.

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear Rafael R, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad you hear you have always enjoyed your stays with Best Western and would intend to recommend them to friends and family, we really do appreciate it! Thank you for taking the time out of your day to write such kind words, and for rating us a 5 out of 5 stars on Trip Advisor! We appreciate your business and loyalty to the brand and always value your feedback, we would love to welcome you back to our hotel one day! It is so good to hear that everything has always met your expectations! Shall you visit us again, we will continue to offer your with our excellent and quality services. Have a great day! Sincerely, Best Western.

"Best Western Airport Inn"

4
18/04/2017

Hotel is nice, Service is good. Room is comfortable. Wifi works well. Location is good. Breakfast has not much variety from day to day. Stuff is very friendly and make the effort to make you feel at home

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear Pedro Julio O, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us! Thank you for taking the time to write such kind words and for rating us a 4 out of 5 stars on Trip Advisor! We appreciate your business and value your feedback! We are glad you found that our service was good, the rooms were comfortable and the Wi-Fi worked well for you during your stay. We pride ourselves in our convenient location and quality of the breakfast items. It warms my heart to hear that all our staff could work together to make you feel at home during your stay. Shall you stay with us again, we will continue to offer your with our excellent and quality services. Have a great day! Sincerely, Best Western

"Consistency is Appreciated"

5
12/04/2017

My wife and I have stayed at the Best Western Airport Inn on numerous occasions. We have never been disappointed. This property gives good value for money spent. It's not a fancy place, but it meets our needs and expectations. We have found the staff to be friendly, efficient, and respectful of our needs. It's a clean hotel and is conveniently located near the major traffic arteries in Calgary. We have no reservation in recommending this property.

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear Glen G, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us! Thank you for taking the time to write such kind words and for rating us a 5 out of 5 stars on Trip Advisor! We appreciate your business and value your feedback. We are so glad that you and your wife have been returning guests to our hotel and that you have never been disappointed. We really appreciate that you would recommend us to family and friends! It is great to hear that we can meet all your needs, that our staff is friendly, clean and convenient for your stay. I will be sure to share your pleasant words with the rest of the team! When you stay with us again, we will always continue to offer you with our excellent and quality services. Have a great day, see you again soon! Sincerely, Best Western

"Best Western Airport Inn, Calgary, AB"

4
06/04/2017

Very satisfied with room, shuttle service, hot breakfast. Overall good experience. We would recommend this hotel to friends. Also if we required a hotel in Calgary we would probably choose your hotel. Our only issue was that I was unable to get the hair dryer to work.

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear 65gloriaf, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us, thank you for taking the time to write a review and for rating us at 4 out of 5 stars on Trip Advisor! We appreciate your business and value your feedback! We are pleased to hear that everything met your expectations with the room, breakfast and shuttle service. We wish you would bring it to our attention and we would have given you assistance with the hair dryer. Thank you for recommending us to your friends, we really appreciate it! We would love you welcome you back to our hotel! Shall you visit us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Simple, comfortable and affordable."

4
05/04/2017

I opt to stay at this location because I love their choice for soap/shampoo which doesn't aggravate my skin like most stuff and still smells great. Hotel is older, recently updated interior. You can still feel the age walking around but it's kept clean and the staff are lovely.

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear Hskemp, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you have enjoyed your many stays with us, and love to hear that you are a repeat guest! We appreciate your business and value your feedback! Thank you for taking the time to write a review about us on Trip Advisor. We are very happy you like the type of soap and shampoo we have supplied in the room, and glad it keeps you coming back! We take pride in our staff and I will be sure to share your kind words with the team! Shall you visit us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Nice renovated place"

4
04/04/2017

The hotel has been nicely renovated, at least the room I was in. The bed was good with lots of pillows and the room had black out blinds. The Internet was good, the shower had lots of pressure and the toilet flushed easily, and yes today I had a bath mat. The room was quiet. Lots of channels on TV. Still no pen in the room though. Front Desk was nice and helpful and offered to get me a muffin if I wanted it since I missed breakfast time which ends at 9 AM weekdays and 10 AM weekends

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear Steph72-11, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay! We appreciate your business and value your feedback, thank you for taking the time to write a review and for rating us a 4 our of 5 stars on Trip Advisor. It is very good to hear that everything in your room met your expectations and that you liked the new renovations we have done! We are sorry that you missed the breakfast in the morning, and do apologize that we forgot to put a pen in the room for you. Shall you visit us again, we will continue to offer you with our excellent and quality services. Have a great day! Sincerely, Best Western

"Calgary"

5
27/03/2017

nice quiet place located by the things to see in Calgary zoo, tower and Calgary stampede, China town slept like a baby each night here the people went way out of there way to make you feel at home thanks for the great memories for my family

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear 166carlk, Thank you for staying with us at Best Western Airport Inn Calgary. We are so glad to hear you enjoyed your stay with us. We appreciate your business and value your feedback! Thank you for taking the time to write such kind words on TripAdvisor! We take pride in our location being conveniently close to many of the main attractions in Calgary, we are so glad that you got to make the most out of them! All of our staff work hard to go above and beyond to make sure our guests feel at home, your comfort is our number one priority! Shall you visit us again, we will continue to offer you with our excellent and quality services. Have a great day! Hope to see you again soon. Sincerely, Best Western

"Great Value, friendly staff"

5
25/11/2016

The hotel staff was very welcoming and accommodated me with a late check in, which was greatly appreciate as I had my car in the garage on the other side of the city. My queen room was a fair size and renovated recently. I enjoyed the glass shower the most! They stocked my room with MANY toiletries which is greatly appreciated because most hotels give you one of each. Breakfast was a complimentary buffet which was hot and satisfying. I think my favorite part of breakfast was the lady working the breakfast room who greeted me with a big smile, she was very sweet! I will definitely be back as this is an affordable, clean hotel with close proximity to downtown. Thank you!

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear Jordan L, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay! Thank you for writing such an awesome review about us and for rating us 5 out of 5 stars on Trip Advisor! We are happy to hear you found our staff helpful and accommodating you with a late check in. We have worked hard on the renovations in our hotel and I am glad you enjoyed the new glass showers the most. We are glad to hear you also enjoyed the complimentary hot breakfast in the morning and that you appreciated the company of our breakfast attendant and found her the best touch! We are overjoyed to hear you plan to join us again in the future, and cant wait to welcome you when you do! Our staff work very hard to ensure our guests have a great stay and I am glad that we have succeeded, I will be sure to share this with our team! Thank you and have a great evening! Sincerely, Best Western

"Excellent room & great service"

4
12/11/2016

This best western is conveniently located to the airport with efficient shuttle service and easy access to main city thoroughfares. Staff are courteous and helpful. Very clean and spacious rooms. Excellent value for your hotel dollar.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear Bruce D, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us! Thank you for taking the time to write such a wonderful review. We are happy to hear you enjoyed our efficient shuttle service and kind staff. We take pride in our staff members, I will be sure to share this with our team! We are glad you enjoyed our rooms and found them clean and spacious, and that everything was to your satisfaction. We appreciate your business and value your feedback! We look forward to welcoming you back to our hotel in the near future, and will continue to offer you with our excellent and quality services. Sincerely, Best Western

"Super accommodating hotel staff"

5
01/11/2016

The staff at this fairly central, clean hotel were very accommodating to us. We were travelling as 4 seniors and the staff was very prompt about providing extra coffee, towels, and toiletries. They willingly charged our fitbits. The hot breakfast in the morning was delicious. They also made sure we had a ground level floor room.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear Debbiebelik, Thank you for staying with us at Best Western Airport Inn Calgary. We are happy to hear that you and your guests were happy during your stay. We are glad we could accommodate a main floor room for your comfort. Our staff go above and beyond to ensure our guests have a pleasant experience and I am so glad you did! We are glad to hear you all enjoyed the breakfast in the morning. We hope to welcome you all again to our hotel, the next time you find yourselves in Calgary! We will continue to serve you with our excellent and quality services. Have a great day! Sincerely, Best Western.

"Under Renovation"

3
29/10/2016

My room was quite lovely as it had been newly renovated. However I didn't realize that my door did not lock until 6 hours later but they very quickly moved me to a secure room. Nice little snack bar downstairs and I saw a little dining area but as my flight left early the next morning I did not get to use it.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear VivianLeslie10, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear you enjoyed your stay with us. I apologise on behalf of management in regards to your door, and any inconveniences this may have caused you. We are happy that we had a room available for you to move to and that it helped you feel more comfortable during your stay. We are sorry you did not get to enjoy the breakfast in the morning as your flight was too early, maybe next time! We hope to welcome you again to our hotel, and will continue to offer you with our excellent and quality services! Have a good day. Sincerely, Best Western

"An OK Hotel - Good Value"

3
23/10/2016

If you're looking for a decent place to stay without breaking the bank, this is a good option. The average rating isn't a bad thing in this case - there was nothing to outstanding either good or bad. Despite the name, there are probably 20 hotels closer to the airport, but it's still within 20 minutes drive (if traffic is light). The location at the Intersection of 16th Avenue (Highway 1) and Deerfoot Trail (Highway 2) does offer conveniences other than proximity to the airport. Getting elsewhere in the city is fairly easy, given the hotel is on two major traffic arteries. The room was reasonably clean and comfortable, but not spectacular. It wasn't huge, but it did have both a microwave and small fridge, as well as an iron and board, and an in room coffee maker. The bathroom was fairly modern, no tub, but a spacious shower. One minor inconvenience with the shower - it took a long time to get hot water. There is a small snack shop in the lobby, and a fairly typical hotel hot breakfast is included with the room rate. Decent value, no really glaring problems, but if you're wanting quick access to the airport, there are other, closer options.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear HungryInTheHat, Thank you for staying with us at Best Western Airport Inn Calgary. We appreciate your business and value your feedback! Thank you for writing such a detailed review about our hotel and for rating us a 3 out of 5 stars on TripAdvisor! We are very glad to hear you enjoyed your stay, from the rooms to the breakfast in the morning we pride ourselves in giving the best service we possibly can. We apologise that we have no tubs in the bathrooms and if the time it took to get hot water was an inconvenience for you and your stay. We hope to welcome you into our hotel the next time you find yourself in Calgary. Have a wonderful evening! Sincerely, Best Western

"Great night....wonderful staff"

5
17/10/2016

We booked a 2 night stay for a wedding but bad weather had us coming in a day late. I contacted the hotel and explained the situation. The front desk receptionist Chris was amazing, she told us not to worry about the room and to get in touch the next morning prior to our arrival so she knew we on our way. She had our room ready when we arrived and the hotel refunded us the night we missed due to the road conditions. The room itself was comfy and served us well. If we return to Calgary for an overnight or extended stay we would definitely return to this hotel.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear iheartmexico52, Thank you for staying with us at Best Western Airport Inn Calgary. We appreciate you taking the time to write such an awesome review here on TripAdvisor and rate us 5 out of 5 stars! We are glad we could accommodate you because of the delays due to weather conditions for your stay. We pride ourselves in our friendly staff and quality costumer service. We are happy to hear that you plan to visit us again one day, and everything with your stay was to your satisfaction. We look forward to welcoming your back to our hotel in the future! Enjoy newly married life! Have a great day! Sincerely, Best Western

"No deposit received back."

2
12/10/2016

We came here for the last 2 nights of our honeymoon..... and unfortunately we were left feeling disappointed. Firstly our card into the hotel room didn't work, so after multiple attempts we went back to the reception and got a new key. Once access was gained it seemed that the jacuzzi room we had booked didn't exist!! (Booking.com has been made aware of this by the hotel) We obviously told someone about this and felt angry as we paid extra to have this room. We spoke to the manager who was friendly and wanted to sort our issue, she kindly upgraded us to a king suit further up the hall. This was was nice and just been refurbished. I wanted to take a shower so got myself ready and put the shower on... it was stuck in some sort of powerful jet stream which I couldn't turn off! The more I tried to stop it the more apparent the fact that the shower head wasn't fitted to the wall properly appeared. I stopped there and then as we all know who has to pay the bill if something goes wrong there. The swimming pool and the hot tub were good and clean. the breakfast served in the morning was always good and plenty of variety. We were charged a "holding" fee when we arrived as standard procedure and was told on leaving that it would appear back in out account within 5 working days...  unfortunately this hasn't happened. So over all a disappointing end to our honeymoon but as hotels go it's fairly average with no nasty bits to it...  just not the service we had received everywhere else in Canada.

BWAInn, Front Desk at BEST WESTERN Airport Inn, responded to this review
Dear Jamface12, Thank you for staying with us at Best Western Airport Inn Calgary. We sincerely apologise on behalf of management for your experience. We appreciate your business and value your feedback, such comments we take seriously. Management will be speaking with booking.com again today to ensure they know exactly what we have to ensure this does not happen again. We are glad to hear you enjoyed the pool and hot tub, along with the breakfasts in the morning. Because of the long weekend it may take a bit longer, depending on your bank to receive the funds back into your account. Once we release it on our end its then up to the bank when they release it. We are sorry for any inconveniences we may have caused you and hope we can make it up to you next time. We hope you are enjoying newly married life. We hope to welcome you back to our hotel, have a fantastic day! Sincerely, Best Western

"Mother daughter night"

4
11/09/2016

Hotel check in was great, spacious room for me and my daughter. Was told tat we got a jacuzzi tub in our room wasnt told that they dont work. Slightly dissapointing but not enough to make me stop coming to Best Western can't win them all. Overal great stay.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear MrsChefCowan, Thank you for staying with us at Best Western Airport Inn Calgary. We are glad to hear that you and your daughter enjoyed your stay with us, and that almost everything was to your satisfaction. We apologise for the inconvenience regarding the Jacuzzi tub in the room, and that you were not informed that they are out of order. We are currently going through renovations to remove all the tubs in the hotel and are required to shut of the water that runs to the tubs to avoid leaks into other rooms. Thank you for being loyal to the Best Western brand, we apologise you were not completely satisfied with your stay. We look forward to the opportunity to welcome you and your family again the next time you are in Calgary. Sincerely, Best Western

"Trip to Calgary/Jasper"

5
10/09/2016

On the last night of our stay in the Calgary/Banff/Jasper trip, this motel was very nicely decorated in the lobby. The attendants were so helpful and willing to do whatever we needed. The young man working the night shift was amazing. He knew there were several people leaving very early (3:00 a.m.) for a flight out of Calgary, and he already had the coffee and breakfast items ready so we could have a quick meal before leaving. How accommodating!!!!

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear 467debrac, Thank you so much for staying with us at Best Western Airport Inn Calgary. We are so glad to hear you enjoyed your stay, and that we could finish off your trip on a positive note! We strive to serve our guests with the best service possible and I am glad that we could follow through on that promise! We are happy to hear you were able to enjoy some breakfast and coffee at such early hours of the morning before your flight home. We hope your vacation was enjoyable and we cant wait to welcome you back to our hotel again in the future! Have a wonderful evening. Sincerely, Best Western

"Adequate"

3
31/08/2016

Parking is limited in both availability and space -especially challenging on the weekend. The rooms are small, as is the pool. Would not recommend for a family stay. The hotel is clean. The breakfast has a number of options. Close to attractions and the airport.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear Erin D, Thank you for staying with us at Best Western Airport Inn Calgary. We apologise about the limited space our hotel has to offer, in the parking lot and in the rooms. Although we wish we could expand to make everything more comfortable and convenient for our guests, we just cannot. We apologise for the inconvenience, and wish we could do more. I am glad to hear that you enjoyed the selection of the breakfast options in the morning, and the convenience of being close to the airport and attractions in the area. Hope we see you again in the future! Sincerely, Best Western

"Experience at Best Western"

5
29/08/2016

The BW hotel at Calgary's Airport location was top notch and clean and comfortable. The staff were very friendly and helpful. The location was very convenient for us and easy access to and fro the highway. This is my second stay at this hotel and I recommend this BW hotel.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Dear hemandrabinos, Thank you for staying with us at Best Western Airport Inn Calgary. We truly value your feedback and we are so pleased to hear that you enjoyed your stay. Thank you for taking the time out of your day to write such an amazing review about us! We pride ourselves in our friendly and helpful staff, we are so happy we could help make your stay excellent! We thank you for your loyalty to us and the Best Western brand. We hope you will continue to visit our hotel and we cannot wait to welcome you and your family again in the future. Have a fantastic day! Sincerely, Best Western

"Good with small kids"

4
29/08/2016

Stayed for 1 night on our way home. The pool was great for small kids and non swimmers like me. The deep end is only 5 feet. They serve an abundant breakfast. The only downside was the room was supposed to be non smoking but smell of cigarette reaked as soon as we walked in the room.

BWAInn, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
Thank you for staying with us at Best Western Airport Inn. I am glad to hear you enjoyed the swimming pool and the continental breakfast in the morning. Thank you for taking time out of your day to write a review about your stay on Trip Advisor! I do apologise about the smell in the room, and hope everything else with your stay was to your satisfaction. We hope to welcome you and your family again to our hotel, and we will continue to offer you with our excellent and quality services. Sincerely, Best Western

"Good Value"

4
15/08/2016

This is a great hotel if you do not need the look and feel of a modern hotel building.The appearance of the hotel looks dated, but looks like it may have been recently renovated as the washroom fixtures and shower look new. The rooms and facilities are clean and hotel staff were excellent. As usual with Best Western, the included breakfast was nice.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Good Afternoon Michael G, Thank you for taking the time to share on Trip Advisor how your experience was staying with us at Best Western Airport Inn in Calgary. We are very glad to know that we made your stay comfortable and enjoyable. We all appreciate your compliment about our staff and I am very glad that you enjoyed the continental hot breakfast in the morning. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Calgary Accomodation"

4
12/08/2016

This location is convenient for the type of business that I have to do while in Calgary. The rates and service are good. Parking is a challenge, not many spaces and they are very small. The rooms are clean and the breakfast has nice variety.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Good evening Ms. Leanne D Thank you very much for taking the time to share your positive experience. I am so glad we are conveniently located for you and your business in Calgary. I apologize for the lack of parking space in our parking lot, unfortunately the spacing of the parking spots are out of our control. Currently due to the renovations once those are complete more spaces will open up on the north end of our hotel and they are more spacious. We look forward to welcoming you again to our hotel. Have a great evening Sincerely Best Western

"Suspicious staff"

2
09/08/2016

It was odd. The room was pr-booked though the chain's website and using a customer loyalty account. And it was guaranteed by a credit card. But still the staff was more suspicious than welcoming on check-in.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Good Evening Mr. Stan B We offer our apologies if we may have came across suspicious to you or your family. Please don't hesitate contact us directly and we will be glad to assist you in order to prevent this situation from occurring again. Also, we will be taking your comment into great consideration and ensuring that all further encounters between our staff and guests are warming and friendly. Again we sincerely apologize for your unpleasant experience with checking in, and our inability to meet your standards in regards to customer service. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Best Western

"Granddaughter time!"

4
08/08/2016

It was pretty good. We had to change rooms because we could get into the room. Had difficulty with room keys all weekend. It was nice that they have been doing upgrades. There's no USB ports in the room so we had to get electrical plug for our phones. The staff were super nice and the food was good. It could use a second waffle maker but I guess that's being picky

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Good Evening Ms. Adelle B We sincerely apologize for the inconvenience with the room door and the USB port, thank you for being so patient and understanding with us. We appreciate the compliment of our staff, we pride ourselves in providing a friendly atmosphere for our guests. Thank you for your suggestion about the waffle machine, we agree that especially on our busy days a second waffle maker would make breakfast run a lot more smoothly! We hope to see you and your family the next time you visit Calgary! Thank you and have a wonderful evening Sincerely Best Western

"Good hotel, great price"

4
06/08/2016

The hotel is conveniently located close to the airport and right off the Trans Canada Highway. Room was clean ... recently renovated, staff very friendly and accommodating ... brought extra towels and toiletries when we asked. Their breakfast buffet is free and food selection decent. Will definitely stay here again.

BWAInn, Manager at BEST WESTERN Airport Inn, responded to this review
Good Evening ssb1916, Thank you for staying with us at Best Western Airport Inn, Calgary. We are truly grateful for you taking the time out of your day, to review our hotel in such a positive approach. We are thrilled that you had a wonderful experience with us. We look forward to welcoming you and family next time you visit Calgary. Sincerely, Best Western

"Hotel stay"

4
02/08/2016

Twin bed room is small. Parking could be a problem. Hotel was full on a Friday night and we had to park on the street. Service was very good and continental breakfast was also very good. I will stay here again.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Wil R, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"just average"

3
30/07/2016

we arrived around 9pm, front desk is not very accommodating, we asked if we could stay in a king bed instead of 2 queen but denied citing safety reason since there were three of us, my son is only 4 years old and is used to sleeping in our bed, we were tired so i didn't argue any further. We were assigned to the ground floor close to the swimming pool, room is clean but tight, no tub just shower, swimming pool water had too much treatment on it my son's eye was irritated all day from the water, i suggest get your pool water checked. Breakfast ok.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Jaycon D, We appreciate you staying with us at Best Western Airport Inn, and will continue to offer you with our excellent services whenever you visit.

"Friendly Staff"

4
26/07/2016

A Few Years Ago stayed at a different Best Western in Calgary , however , this Best Western had friendlier staff & price is cheaper than some other Best Western's in Calgary , but the rooms were just as nice .

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Peter z, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our hotel. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Above average Best Western"

4
18/07/2016

The building and facilities were slightly ahead of what I'd been expecting. We stayed here 5 nights, during the Stampede Week. Prices were probably higher than normal as a result. There is a pool (although didn't use it), they do a nice breakfast and there is one lift/ elevator in the 3-storey building. Also On-site parking. The location is fairly central within Calgary too - although not right in the downtown centre, it's easy to get connections to all the main motorways. Plenty restaurants and shopping malls within a short drive, an ideal location Free shuttle service from hotel to airport, and cheap pickup price from airport to hotel No real complaints, would definitely stay here again if in Calgary.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear SeemsTVL, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our hotel. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Standard Best Western Quality"

4
08/07/2016

The room is what can come to expect from a Best Western (clean and affordable). The hotel restaurant's dinner menu was not that great. I would suggest going to a local restaurant. The full breakfast was good. There is a decent size pool on-site.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Mutch_0514, Thank you for staying at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our hotel. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Besttripever"

5
01/07/2016

I had the best time ever at Best Western! The price and location and the comfortable and clean and spacious room was just right! I also enjoyed the pool and hot tub. The breakfast was great with a wide variety of foods.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Constance L, Thank you for staying at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and pleasant. We also appreciate your good comments on our hotel. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Great Location"

5
28/06/2016

This is one of the best location for a stay in Calgary. It's close to everything and a bee line to Banff. Staff is great and very attentive to any concerns. I would definitely stay here again if I come back to Calgary.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Raymond T, Thank you for staying at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and pleasant. We also appreciate your good comments on our hotel and staff. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Clean, comfortable and central for driving around Calgary"

5
27/06/2016

Beds were comfortable. A/C unit worked no problem (In some hotels they are impossible). There is a firehall next door but we didn't hear any sirens overnight. Everything was clean. There was no tub but the shower head was high enough on the wall and had different settings which my tall brother enjoyed. The room had two luggage racks and I've only ever seen a room with one. The indoor pool is small and only goes to 5ft deep but it was enough for my Mom who does aquafitness. The breakfast room was quite impressive with even hot items to choose from. Staff kept it clean and stocked. My only complaint would be against the verbally abusive guest we overheard!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Kristina J, Thank you for staying at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our hotel and staff. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Good night stay for business."

4
19/06/2016

This hotel is very close to the airport, which made it easy in the morning to catch my flight. The staff work very hard to ensure the comfort and satisfaction of their guests. The room was small, but adequate. The breakfast area was very busy the morning I was there, which made the experience time consuming, and a bit frustrating. I also had to take my breakfast to my room as there were no tables left. Overall, a good stay.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Deb R, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Great hotel"

4
12/06/2016

This is the fourth time we have stayed at this hotel and as long as they keep looking after us we will continue to return. It is clean, comfortable, the price is right and it is located in a very convenient place for access to and from most of Calgary or Airdrie.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Graham W, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"After flight into Calgary"

4
04/06/2016

We stayed in this hotel after a late flight into Calgary. The rooms were clean and the bed fine. Looks like it had been redone recently. Breakfast was good Parking left a little to the imagination. The front desk staff were very welcoming and helpful as we departed. The cooling system lacked a little

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Janice G, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"good hotel"

4
03/06/2016

this hotel was great for our vacation clean hotel with very friendly staff this place has the best breakfast great pool the rooms are well set up lots of space and good price for the room will return in the future

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Coachfitz, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Dark and unwelcoming hotel"

2
01/06/2016

Pillows were too firm and thick, had a sore neck the next morning. Fitness centre open too late (should be open at 6:00 am). Lamps were all unplugged in the room. had to move furniture to plug in lamps then could turn on lights. room was small. Hotel in general was substandard, compared to all the Best Westerns I booked across Canada. (changed my reservation going back home)

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Linda C, We appreciate you staying with us at Best Western Airport Inn, Calgary.

"Best Western - best breakfast"

5
23/05/2016

This was our first stay at this property and it was most enjoyable. The room was well appointed with a great shower stall that we loved. The staff were friendly and helpful. But above all the breakfast that is included with your room was amazing. Chicken sausage, scrambled eggs, potato fritters, and of course the belgian waffle maker. There was an assortment of real juices and great coffee. Even french toast that could be heated in a toaster. Truly one of the most impressive breakfasts we have had at a BW. As an aside, the desk staff had applied stay to our membership card without be asked. That too is impressive.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Ron T, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are glad to know that we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Reunion"

4
23/05/2016

It was a better than average good priced Best Western Hotel. Stayed in several of them on interstate 15 from Edmonton to Las Vegas over the years. The bathroom was a tad small but really who cares it would be almost impossible to make them bigger.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Gmagap, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our property. We will always remain loyal to you, and should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Good location east end of city"

4
21/05/2016

Good location if you are coming in by car from the east, and also close to intersection for those travelling south on a highway 2. Smallest bathrooms I've ever seen, no tub ( at least in the room we saw). Don't let them put you in the room that has no outside window (it has a window that looks into the indoor pool). We asked to be moved and they accommodated our request, which was appreciated. Typical breakfast, nice breakfast room

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Elizvictoria, We appreciate you staying with us at Best Western Airport Inn, Calgary. We will always remain loyal to you, and will continue to offer you with our great and quality services.

"Great stay"

5
17/05/2016

It was great to stay there. I would stay there again next time I went to Calgary. Service and rooms were great. Grab 'n Go is a great idea. Wish more hotels did that. Only suggestion I have is to upgrade the small appliances ie. Irons.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Nancy L, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"to give your guest satisfaction"

4
16/05/2016

I will recommend this hotel to my friends and relatives. I see the hotel staff they work together to achieve their goal .The impact of each individual contribution and the importance of maintaining a cooperative & supportive work environment.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Milandro H, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our property. We will always remain loyal to you, and should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Apr 2016 family visit"

3
16/05/2016

Very pleased with my stay and the staff were great and tried to help in every way possible, However, Best Western refused to give me credits on my REWARD points because I booked through a 3rd party. I paid the hotel price and stayed at the hotel which to me should qualify to earn Reward points so I fail to understand the logic of denying this to me. I always try to use Best Western wherever I travel simply because of the Reward points and they provide very good service

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Cliff M, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our property. We will always remain loyal to you, and should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Great!"

5
16/05/2016

Very good experience. The pool and breakfast were both great. All employees that helped me where efficient and thoughtful. They moved my room because in the past there was a problem with the light coming from the parkade coming into my room (last year), this time I didn't have that problem. Pillows were nice also. Thanks for a great stay!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Meaghan M, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are glad to know that we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Convenient location"

4
06/05/2016

A nice hotel with up to date decor and a convenient spot...close to the freeway and the airport. It was relatively quiet given its location and it was nice to be able to open a window for some air rather than having to rely on fans. Nice breakfast as well. Obviously more oriented to business clients as by the time we got to the breakfast room, it was almost empty. Sometimes it works to be on vacation and get up a little later.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Mary L, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our property. We will always remain loyal to you, and should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Gift stay from work"

1
24/04/2016

I had received a gift certificate from work to stay at this particular hotel. My husband and I were very excited. We stayed the night on the way to banff. We had a hard time finding the hotel. It was our first Time in Calgary and We had to drive Back and forth on the highway. Finally we found it, it is located a little further from the highway. Still after finding the bestwestern sign, we had to figure out how to access the building. We requested for a complimentary late check out as we had a late check in, the staffs refused us outright. We asked them again in the morning, they refused us. Would I recommend this hotel? No!! Why? Because the service was not what I was expecting from a best western.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Rishte, We appreciate you staying with us at Best Western Airport Inn, Calgary. The hotel usually accommodates late check outs depending on our occupancy. I sincerely apologize if this was not communicated to you at the time of your request. Management takes such comments seriously and will look into this.

"Best sleep!"

5
21/04/2016

The Best Western Airport Inn located in Calgary was amazing! The staff were so nice and the room was beautiful and clean. The bed was truly amazing and I had the best sleep I have had in a long time in a hotel!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Annettestar, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Very Good"

4
20/04/2016

Good location, room was clean with updated decor, beds were comfortable. Bathroom was quite small but the shower gave great water pressure. Front staff was friendly and attentive. The continental breakfast had a good selection and was well stocked, the seating area was well kept also. I truly have no complaints. Great deal.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Taylor M, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff. Should you visit us anytime, we will continue to offer you with our excellent and quality services.

"Black Mold Exposure"

1
16/04/2016

Spiders, black mold, cigarette smoke, busted faux marble jacuzzi tub that took up more than half of our room. Worst hotel stay of our life. Rude front desk chewed us out made us feel unwelcome. DO NOT STAY HERE!!! YOUR HEALTH IS AT RISK!!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Lake M, We appreciate you staying at Best Western Airport Inn Calgary.

"Comfortable but not nearest"

4
24/03/2016

Comfortable clean hotel with very friendly staff. Great breakfast choices which were well presented. Only down side was the hotel was not the nearest Best Western to Calgary airport after a tiring flight.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Z2518ZZwilliamp, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. Should you visit again, we will continue to offer you with our quality and excellent services.

"All Good!"

5
22/03/2016

The staff was friendly and helpful, and extremely professional. The hotel was clean and organized, also comfortable. No parking issues and the breakfast good enough to start a good day! No problem at all. I'll be back and I recommend!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear SandrapI7247NG, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are glad to know that we made your stay very comfortable and enjoyable. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Great Hotel"

5
21/03/2016

We stayed for 2 nights in room 311, a King room. The hotel is 100% non-smoking, so no cigarette odours in the hallways or room. The room was fairly large, but there is not enough room for two people to pass between the end of the bed and the desk/unit. Both of us agreed that the bed was the most comfortable hotel bed we have slept in for a while. The shower is huge and the water pressure is excellent. The hotel is right next to fire station but we never heard any noise from that quarter, in fact the location is exceptionally quiet. The breakfast for the two mornings we were there offered a pleasing variety. All the staff we encountered were friendly and helpful. We will be staying here again the next time we are in Calgary.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear AlnMarg, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are glad to know that we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"The staff was not great"

1
21/03/2016

The staff took up the breakfast room the first day. Took all the bagged breakfasts the the first day. Did not get help on a can opener, told us that it was there then when went to the desk it was taken. Asked for coffee, not enough in the room for a couple of nights stay and got a bad reaction for asking. The door to the bathroom did not lock same with the door to the hall way. The cleaners are the only one that saved that hotel. I have stayed in a lot of hotels and will never stay there again.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Fromheaven, We appreciate you staying with us at Best Western Airport Inn, Calgary. I sincerely, apologize on behalf of management for any inconveniences we may have caused during your stay. Management takes such comments seriously, and will definitely address this issue.

"Awesome stay! spotless rooms, super friendly staff, excellent breakfast buffet"

5
18/03/2016

Wonderful place to stay..was there last week and when I had to go to Calgary again I chose this Best Western among all the hotels there... super clean rooms with bar fridge and microwave, comfy beds, excellent staff, excellent breakfast buffet included where you can watch a great big screen tv, great little pool and hot tub, at a price that cannot be beat. I've stayed at Hiltons and although they are bigger rooms and flashier, this Best Western feels like home...at 1/3 of the cost.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Canadianholiday, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are glad to know that we made your stay very comfortable and enjoyable. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Very good experience"

5
14/03/2016

good location, friendly staff, breakfast included with good varieties, excellent internet services. The room is spacious, well decorated. car parking is available for free. swimming pool available. I stayed there for only one night but was short and sweet.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Faraj E, Thank you for staying at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our property and staff, and will continue to offer you with our excellent services, whenever you visit.

"BW Airport Inn"

4
09/03/2016

Great friendly staff, nice clean and warm environment. Breakfast was also good and complimentary. Overall a good stay. Parking is a little tight in some area's. Pool and Hot Tub were clean and nice to use. Great location close to hwy's.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Marc D, Thank you for staying at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our property, and will continue to offer you with our excellent services, whenever you visit.

"Very convenient hotel!"

5
24/02/2016

I've stayed here before a year ago, and it was still under renovations. I was glad to see that the hotel is beautiful and construction was complete when I came back a second time back in November. I thoroughly enjoyed my stay. I had a king business room which was more than what I could have asked for. The shower was wonderful, and the bed was so comfy. The continental breakfast was great and I definitely enjoyed it. This hotel will continue to be my go to hotel when I come to Calgary. Thank you!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Allan H, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are also excited to know that we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Good hotel overall"

4
22/02/2016

Overall is a good hotel if you look for something close to the airport. the location is not within the hotel and it took about 15 minutes to go to airport. Mattress is good! facility is enough for a transit type of hotel; they have good breakfast.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Andywdj, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are also excited to know that we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Horrible Experience!"

1
21/02/2016

I will never stay here again after my two nights in December! We chose this hotel because it is a Best Western and offered the stay and fly package! The room looked great, but when you have kids and you are on the floor collecting things, I saw how not nice it was. The floor was less than clean, the mouldings were falling off the walls, in some spots the carpet was even lifting. The elevator barley fit the luggage cart, which made it difficult to maneuver. The pool and hot tub were out of service as well. I had to go to the counter twice the first night for new keys, as ours wouldn't work. The shuttle from the hotel to the airport was great. The driver was friendly, and very helpful with our luggage and sending us in the right direction into the airport. Now the worst part of this whole stay, was the shuttle from the airport back to the hotel when we came back from our trip. Before leaving I asked numerous times what the procedure was for the shuttle as we would be arriving at 11pm with a toddler and newborn baby. When we arrived at the airport, I called right away for our shuttle, was told it would be about 20mins. We got to the door that they told us, and waited. My husband went outside to wait for the shuttle and when it arrived, a few people walked up to it, the driver called my name, and my husband said that was us, and that he just had to get me and the kids from inside, he came to get me, and then noticed that the shuttle left with other people instead. I called the hotel and was told I had to wait an hour before the next shuttle would be back......I'm standing in a hotel with a newborn baby and 3 year old, at midnight, after the shuttle i called for left us there.......after some choice words with the hotel staff on the phone, they finally agreed to pay for a cab to bring us back. It took us almost two hours from when I called for the shuttle to get back to the hotel. It was a horrible ending to our trip, and for that reason, I would never go back!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Iworsnop, We appreciate you staying with us at Best Western Airport Inn, Calgary. I sincerely apologize on behalf of the management for any inconveniences we may have caused during your stay. Management takes such comments seriously and will definitely look into this issue and address it accordingly.

"Fantastic Hotel"

5
20/02/2016

First time at this hotel and it has been a great chioce! Hotel staff have been helpful and friendly, accommodation very clean and comfortable, breakfast and location superb!!! Will stay again, no worries!!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Allison L, Thank you for staying with us at Best Western Airport Inn, Calgary. We are pleased to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our hotel and staff, and will continue to offer you with our excellent and quality services, anytime you visit.

"Excellent Place to Stay"

5
17/02/2016

Everything was Excellent from staff to room to breakfast. We will be staying there again next time we fly into Calgary and need a place to stay until our next flight leaves the next day. The only bad thing, is the location away from the airport, but the excellent service makes up for it.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Brianamb, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and pleasant. We also appreciate your good comments on our hotel and staff, and will continue to offer you with our excellent and quality services, whenever you visit.

"What you would expect"

4
14/02/2016

Everything about this stay is what I would expect except for the coffee in the breakfast room. LIQUID COFFEE at a Best Western!! Come on guys. Thermal coffee or a machine that grinds beans would be much better. I get the 24 hour thing but there are much better options.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Brykar, We appreciate you staying with us at Best Western Airport Inn, Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"Relaxing"

4
06/02/2016

We were in Calgary for medical reasons this hotel looked after all our needs including giving us a map and highlighting where we needed to go. We were able to just relax after getting back in the hot tub and used the swimming pool.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Gail W, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. We also appreciate your good comments on our hotel, and will continue to offer you with our excellent and quality services, whenever you visit.

"Soiled Sheets"

4
06/02/2016

When I got to my room I was very tired.Went to get into the bed and I found a fresh soiled stain on the sheet.I do not believe the sheet was ever changed from the previous guest.Fortunately the second bed was available.I always stay at Best Western when I can but this experience has me wondering why.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Russel B, We appreciate you staying with us at Best Western Airport Inn, Calgary. I sincerely apologize on behalf of management for this experience you had with us. Management takes such comments seriously and will definitely address this issue. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Customer Service"

4
04/02/2016

Very professional front desk ,Lady names Connie was very helpful. Good breakfast. Clean rooms. I will definitely stay there again . Location is pretty convenience close to the airport. Airport shuttle is also available.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Ranjit P, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and pleasant. We also appreciate your good comments on our hotel and staff, and will continue to offer you with our excellent and quality services, whenever you visit.

"Ok"

3
30/01/2016

Meh , small room , smaller bathroom . Nice front desk person. Typical hotel. Poor layout in the room. Not enough power outlets. To all hotels in the world nobody uses iPhone 4 charge alarm clock. Parking awesome . Tv good but poorly placed. Did I say it was a small room yup.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Valued Guest, We appreciate you staying with us at Best Western Airport Inn, Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"One short night"

5
28/01/2016

The whole experience was lovely. The shuttle driver was great, the counter staff was pleasant and helpful, the room immaculate and the breakfast just perfect. I truly hope the rest of my time in Alberta is as good an experience. If I'm ever back in Calgary I'll be back!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Kelli W, Thank you for staying with us at Best Western Airport Inn, Calgary. We also appreciate your good comments on our hotel and staff, and will continue to offer you with our excellent and services, whenever you visit.

"OK Experience"

4
02/01/2016

We love staying at Best Western hotels, my son always looks forward to swim in their pools whenever we go for long or short holidays. My husband always looks forward to their hot or warm breakfast, i love their pancake and waffle makers, since breakfast is the most important part of the day. Beds are comfy and washrooms are clean. Towels are fluffy too. We spent our new year holidays on this hotel and it was great.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Valued Guest, Thank you for staying with us at Best Western Airport Inn, Calgary. We are also glad to know we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Functional"

3
11/12/2015

If you are staying more than a night or two, looking for all of the comforts of home or anything special, skip this property. This hotel is clean and functional, but that's about it. Small guest rooms, cramped lobby, right next to the fire department (noisy).

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Kathryn B, We appreciate you staying at the Best Western Airport Inn, Calgary and will continue to offer you with our quality and excellent services, whenever you visit.

"Not really an airport hotel"

3
27/11/2015

Clean and friendly. No restaurant,so if you arrive late, no food. Can Oder take out. Comes quickly. 15-20 minutes from airport depending on traffic and weather. Shuttle fee and not always at airport. Leaves hotel hour on the hour. Better choices closer to airport, even attached to airport.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Gorlinjay, We appreciate you staying with us at Best Western Airport Inn, Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"close to airport"

5
22/11/2015

Hotel is 10 minutes from the airport, but without airport hotel prices! Hotel is very clean and staff is friendly and helpfull! It is near restaurants and other amenities and right on the trans canada highway!

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Harvey H, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and enjoyable. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Good Location with Friendly Staff"

4
21/11/2015

Stayed here two nights before and after flights. The hotel is about a 10 minute drive to the airport and is across the street from a small mall with Vietnamese restaurant, convenience stores and liquor outlet. There is an indoor pool although it was closed for repairs. The buffet breakfast has hot and cold items and was quite extensive for a budget hotel. The rooms were large with good walk-in showers. Large television with multiple stations. Wi-fi was free and easy to access. Staff were friendly and overall better than many hotels of this class. Room rates were quite reasonable although we had booked on Booking.com.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Noelab, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that we made your stay very comfortable and pleasant. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Good Value - But Not the Ritz"

4
16/11/2015

We stayed at the Best Western Airport Inn because it offered good value for our money. Calgary is an expensive city, so we were pleased with the rate that was offered to us. Travelers should understand that this is not Best Western Plus or Premier. It offers good, basic accommodation. For example, our room was clean and we found the bed to be comfortable. My wife, however, was disappointed that our bathroom did not include a bath tub; - only a shower. The complimentary breakfast was very good. We were really impressed with the service provided by the breakfast room attendant. The fitness room contains only two pieces of equipment, and the swimming pool area was closed to all guests. Our major concern with this property was the apparent inexperience of front-desk personnel. The young lady had difficulty explaining credit card pre-authorization to us. She also did not apply a special $25.00 Best Western Credit to our account. Fortunately, a supervisor was able to correct the error. Despite the above concern, we can recommend this property for short-term stays.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Glen G, We appreciate you staying with us at Best Western Airport Inn Calgary, and will continue to offer you with our excellent and quality services, should you visit us again.

"Affordable and comfortable"

4
15/11/2015

I stayed 1 night - was welcomed by a friendly and knowledgeable front desk clerk. The room was comfortable, and clean. I did have minor issues with the internet, where it was slow for a few minutes here and there. But otherwise had a good stay.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Laura S, We appreciate you staying with us at Best Western Airport Inn Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"Good value fopr money"

4
10/11/2015

The Best Western Airport Inn is conveniently located right next to Trans Canada Highway 1 in the NE corner section of Calgary. There is ample free parking and offers a shuttle to the airport. The hotel is clean and offers free breakfast. Be sure to request a room on the upper floors because the ground room we stayed in was smaller.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Kaushik D, We appreciate you staying with us at Best Western Airport Inn Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"Good hotel, but take the free shuttle. It's 9 miles (15 km) from the airport!"

3
02/11/2015

Front desk staff were pleasant and room was clean. Property was clearly well-managed. We thought as an "Airport" Inn, it would be close to the airport and therefore we grabbed a taxi. That was a mistake; this Airport Inn is quite far from the airport (9 miles/15 km) and the travel time is roughly 30 minutes. At least if you take the free shuttle, you won't feel the distance as acutely in your wallet.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Paul F, We appreciate you staying with us at Best Western Airport Inn, Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"Nice hotel, good staff"

3
26/10/2015

My overall experience at this hotel was that it is a great option to stay. The staff was very friendly, the rooms are a good size, and everything was clean. I was there for business, and it's important that the wifi works well, which it did. I enjoyed the breakfast. The location was convenient to the airport, and easy to find. My downside to the whole experience was that in the middle of the night, there was a security issue outside my room. I believe it was an unusual event that wouldn't probably ever be recreated, so no details are necessary. My disappointment was that no one offered to move me to another room, or compensated me for a couple of lousy sleeps due to nervousness after a scare. Aside from that, I had a good stay.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear TannisRob, Thank you for staying with us at Best Western Airport Inn, Calgary. We appreciate your comments on our property and staff, and will continue to offer you with our quality and excellent services, whenever you visit.

"Good hotel"

4
19/10/2015

We were on a two week road trip and this was the best room that we had. The pool did not look clean when we were there. The staff was very friendly and helpful. The breakfast was very similar to other hotel that we stayed at.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Debbie 495, We appreciate you staying with us at Best Western Airport Inn, Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"Great Stay"

4
12/10/2015

Location was very accessible to our main destination. Breakfast was great. Complement to the lady who works there every morning.. Didn't got her name.. Bed was comfortable specially the pillows.. Very huge room had plenty of space.. Staff was very friendly.. Just some comments: Bathroom was very tight. Sheets have stains. Suggestion: Please do not put towels under the sink. The washroom sink was dripping so towels placed under the counter top was not usable anymore..

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Say Z, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that you had a pleasant and enjoyable stay. We also appreciate your comments on our property and staff, and will continue to offer you with our excellent and quality services, whenever you visit.

"Calgary Best Western Airport Inn"

3
03/10/2015

Recent renovations improved the appearance. Staff very friendly. Basic things like refrigerator had broken racks and not levelled/stable in two different rooms. Had heavy smoker stay in room prior to my stay (apparently did not smoke in room) however his B/O or general smoker odor sure did transfer to the room. Staff could not get odor out. I did choose to remain in this room, however the smell was annoying.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Daryl N, We appreciate you staying with us at Best Western Airport Inn, Calgary, and will continue to offer you with our excellent and quality services, whenever you visit.

"Good airport hotel"

4
02/10/2015

Clean and well maintained. Staff were friendly and welcoming. Good pool work out room and nice to have breakfast in the morning. Good hotel airport. Don't take room on first floor they face the pool and have no fresh air ventilation. Would stay here again but only one night.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Phonolog, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are also pleased to know that we made your stay very enjoyable, and will continue to offer you with our excellent and quality services, whenever you visit.

"Short Stay"

5
02/10/2015

Very clean (small bathroom), professional, polite, cheerful staff including the shuttle driver. Was a ways from airport and we arrived late in the evening so we had a 4hr sleep then had to return to the airpot. We would definetily recommend this hotel to others. Only hotel we use if possible.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Carl B, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that you had a pleasant stay, and also appreciate your good comments on our staff and property. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Great Experience"

5
01/10/2015

The staff made me feel more than comfortable during my stay, and gave me great references of dining and places to sight see. I would highly recommend this hotel and their staff to anyone traveling in the Calgary, Canada area.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Samuel F, Thank you for staying with us at Best Western Airport Inn, Calgary. We are very glad to know that you had a pleasant stay, and also appreciate your good comments on our staff and property. Should you visit us again, we will continue to offer you with our excellent and quality services.

"Nice Hotel close to #1 and Deerfoot Trail"

4
01/10/2015

Very handy to Trans Canada and Deerfoot Trail if you have business or family in NE Calgary. Continental breakfast very good except the scrambled eggs left a little to be desired! strange dense texture and cubed! Otherwise good selection of hot and cold. Have stayed here often and have yet ot heat any sirens from the Fire Hall next door.

BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review
Dear Harold70, We appreciate you staying with us at Best Western Airport Inn, Calgary. We are also pleased to know that we made your stay very comfortable, and will continue to offer you with our excellent and quality services, whenever you visit.