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Best Western Hotel Vista Inn, Buena Vista

4.5/5  - basé sur 525 notations.
733 US Highway 24 N, 81211, Buena Vista, United States - See map

Escape to this award winning, non-smoking Buena Vista, Colorado hotel with breathtaking views of Mt. Princeton. Welcome to the Best Western Vista Inn where guests will find all of the amenities and outstanding service customers expect from the Best Western name. Guests staying at this Buena Vista hotel will enjoy well appointed guest rooms featuring cable satellite television and free high speed internet access. Start the day off right with a complimentary full hot breakfast, a refreshing dip in the hotels indoor swimming pool and spa or the seasonal outdoor spa. The knowledgeable staff at the Best Western Vista Inn is highly skilled at planning any event with space available to accommodate up to 100 people. The onsite View Cafe is a great place for afternoon espresso and pastries. The Best Western Vista Inn is close to historic downtown Buena Vista as well as a variety of outdoor activities including the headwaters of the Arkansas River for whitewater river rafting, fishing, biking, horseback riding and hiking. Ski Cooper and Monarch Ski Area are nearby offering the best in winter skiing and snowmobiling. The Best Western Vista Inn is the hotel of choice because of its proximity to mountain climbing in the Collegiate Peaks Range, the top of the Continental Divide at Cottonwood Pass and natural hot springs pools. The friendly, helpful staff at the Best Western Vista Inn is ready to ensure a fun filled memorable stay in Buena Vista, Colorado. Make a reservation today and save.

Best Western

Hotel Vista Inn

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Hotel advantages

  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 525 guest reviews
NOTE ISSUED
Excellent
296
Very Good
183
Average
33
Poor
4
Terrible
9
REFER TO NOTICE
Business Business
51
Couples Couples
187
Family Family
178
Friends getaway Friends getaway
57
Solo travel Solo travel
28
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Awesome place "

5
27/06/2018

This is a nice hotel with nice rooms and a nice pool and hot tub. Breakfast is also really good. My dad hurt his leg when we went horseback riding and they went above and beyond to move us to a first-floor room. They even moved our stuff because we were going to be gone during the day. The staff is very friendly and accommodating.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Melanie, thank you for recapping your recent stay with us! We're happy we were able to assist and make you comfortable!

"Outstanding in every way!"

5
21/06/2018

Okay, so this is a typical two-story roadside hotel. But it takes that template and does everything right. Our room was spacious, well-furnished, and comfortable. The bathroom was immaculately clean, with plenty of space to spread out and nice toiletries provided. WiFi was reliable and fast. Breakfast was outstanding, with lots of hot and cold food options and real silverware for a change. Finally, the hotel is located just outside of Buena Vista, so there are restaurants nearby. The views of the mountains from the hotel are spectacular.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for taking time to share your positive assessment of your recent stay with us! We appreciate your business.

"I like the fact that the management is on top of things, not off taking a vacation as in many hotels"

5
15/06/2018

Very clean rooms, can't be better, front desk has people that speak English and I can understand. Parking is good, Desk help knows what they are talking about. Broken Coke machine, fixed ASAP. Very helpful...Desktop computer, was the worst, it was changed out by morning. Breakfest was perfect and is better than all the other hotels I have stayed at, the have everything. Best bang for your buck. Fill free to contact me. Pool small workout room, hot tub...all good.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Gregg, we're pleased to have met your expectations! Thank you for the recommendation!

"Nice place"

5
13/06/2018

This hotel has Clean rooms with a microwave and refrigerator, soft comfortable beds, breakfast is included and very nice staff. Only 2 floors and does not have an elevator. Will definitely recommend .

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Kathleen, we're pleased to have your recommendation! Thank you for taking the time to leave this review of our hotel!

"Good View"

4
29/05/2018

Nice older style hotel that has been well maintained. Be aware this is a two story property with no elevators. The breakfast was very good but the breakfast room seemed a bit overcrowded. My only problem was a lack of ice machines because one was waiting for parts and the other one was empty.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Hello, and thank you for recently staying with us. We apologize for the inconvenience experienced due to ice machines. One of our ice machines was pending service. The other ice machine was temporarily moved due to capital improvement upgrades involving tiling where the machine sat. Some things we cannot avoid but we do our best to address in an expeditious manner. We hope to have you stay again, and the ice machines should both be functioning properly by that time!

"Great Place to Stay"

4
25/05/2018

We stayed at the Best Western in Buena Vista while driving through to Durango. The hotel staff were very friendly and helpful. The rooms were clean and nicely furnished. We enjoyed the hot breakfast which had many choices. The rates were reasonable. This hotel worked great.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We're glad our hotel worked great for you! Thanks for the nice review!

"Plan to Return to Buena Vista"

4
12/05/2018

Very nice BW in the Banana Valley in the Rockies. Rooms were very nice and the Mountain View appreciated. Breakfast was above average. Close to a quaint Main Street with restaurants and bars. Staff was very helpful. We stayed there on our way to visit Vail.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Lauren, thank you for staying with us on your way to Vail! We are happy that the location worked for you and that you enjoyed the views! Thank you for the review!

"A nice place to stay"

5
01/05/2018

Very clean, handy location, with attentive staff. We were here only one night, but we put this on our list of hotels we would stay at again. The breakfast has a nice assortment of items and the eating area is kept clean.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Beth, thank you for the review! We were happy to have you stay with us and glad you enjoyed your accommodations.

"Best stay ever"

5
28/04/2018

Such a great stay, very clean rooms and friendly staff. Thanks to the front office.. helpfull and nice The pool was very warm, breakfast has so many things that making the choice hard :D Thanks to everyone :)

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Maria, we're pleased to have hosted your best stay ever! Thank you for the review, and please come again!

"Great Overnight"

4
29/03/2018

We have stayed at this Best Western several times as we drive through on our way to Santa Fe. The hotel is nice, clean and quiet. It does offer a breakfast, but not the best, but good enough for something quick to grab and go. The coffee is nice and strong. A good option to stay in Buena Vista with reasonable prices.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Lena, thank you for your recent business and for taking time to write this review. Happy Easter!

"3 or 4 - Tough Call"

3
28/03/2018

I travel around CO a fair amount on business and I've done a number of Tripadvisor reviews. I take them seriously because I think other people may depend on them as much as I. Three years (and two or three visits ago) I gave the BV Best Western a five star review. I'm hoping the owner/manager/person-in-charge will see this and consider some suggestions from a relatively frequent guest. This motel is slipping, in my opinion. It's still the best choice in Buena Vista and probably the best choice in both BV and Salida/Poncha Springs. But it is not at the same level as before, in my opinion. Still great - front desk staff, cleaning crew, extremely active breakfast room attendants and the view coming out the front door, as always is as drop-dead great as anywhere in CO. What needs some attention is 1) mattresses, 2) pillows, and (not sure what they can do about this other than knocking out a wall) 3) a pretty crowded breakfast room. My mattress and pillows were probably great a few years ago but (particularly the pillows) are ready to be replaced. The breakfast room simply is too small at anything like motel capacity (and I was there on a Tuesday night in late March). Plenty of fresh food thanks to tireless efforts from two staff members, but still pretty close quarters. If I didn't have such fond memories from 5-star days in 2015 I probably would have given a 4 star in 2018, but it's time to freshen the place up a bit, folks. Sorry!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Dear Niwotois, Thank you for choosing our hotel during your recent trip. We appreciate you considering our hotel the best in the area, and we're pleased to have you as a frequent guest. During the past few years, we've made significant upgrades to our rooms and amenities. We have a multi-year capital improvement plan, and we anticipate further updates. We appreciate your feedback and hope to have you again.

"Very Nice Property"

4
20/03/2018

A beautiful property with a great view of the mountains. From check-in to check-out this place has been great. All employees I've encountered have been very friendly and seem motivated about and proud of where they work. No question I've asked hasn't been greeted with a smile and a helpful answer. The pool area is very nice with a long pool for laps and a whirl pool for relaxing. Exercise room is well equipped. The morning breakfast is well above the average and I would venture to say if you left hungry it would be your fault. There's also a coffee and gift shop attached to the property. A great place to relax.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Lee, we're glad you took time to leave a review after your recent visit to our hotel. We're pleased you got along well with our staff and were able to relax during your stay. We hope to have you again on your next trip.

"Well done older hotel "

4
18/03/2018

Here for a few days on business pleasantly surprised by the attention of the staff and the condition of the older hotel. Very quiet and the bread easy was great. The heating system was ok pretty normal for most hotels.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Gary, we're pleased we were able to accommodate your business trip. We hope you continue to stay with us while on business. Thank you for the review!

"Girls Birthday Week-end"

5
12/03/2018

We have family who lives in Buena Vista, CO and have stayed at other venues, but the Best Western Vista Inn is by far the best value and quality. The excellent gift shop and coffee bar included in the facility is a wonderful asset. The breakfast selection was superior. The amenities in our room were outstanding.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We're pleased to have accommodated your girls birthday weekend! Likewise, we're happy you consider our hotel as having the best value and quality in Buena Vista. We hope to have you back many more times!

"Great place"

5
04/02/2018

I visited buena vista with my fiancée and her parents. We had a great time at the Best Western - the staff was welcoming and helpful, the rooms big and clean, the hot tub and indoor pool were great fun, and the breakfast was excellent! Great place to stay to enjoy the hot springs!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Ohad, we're happy you found us to be welcoming and helpful with rooms and amenities that met your needs! Thank you for the 5-star review!

"Wonderful Experience"

5
05/01/2018

Our basketball team stayed at the Best Western in December. LeAnn and Brent were very accommodating and so helpful, ex. giving us a conference room where were could meet and eat as a team. The cleaning staff were very patient and did an amazing job. I can't say enough about how wonderful this place is. Thank you

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We're so pleased to read about your experience with us! Happy New Year, and please come again!

"Exceeded expectations!"

5
02/01/2018

Wife and I snuck away sans kids for New Years. Everywhere we wanted to stay was booked so we "settled" for Best Western. After staying here I would say we did not settle at all, in fact this would be my first choice on our next trip to BV. Upon entry, the lobby was noticeably very clean. The manager checked us in and was very friendly and helpful to get through all the paperwork BW requires. Room was clean, nice, and larger than expected. We had a direct view of Mt Princeton so was BEAUTIFUL. Any room facing west is going to have a good view. Did not realize upon booking but a hot breakfast was included. They could use more fruits or vegetables but overall was shocked at how many choices there was for breakfast. They had breakfast burrito stuff with surprisingly good green chile! Also have 2 people managing the area which I have never seen and was awesome because they were friendly and tables were cleaned immediately. Also when food was out it was replaced very quickly. Overall it is a great value to stay here, the location is awesome!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Zacharaiah, it makes us so pleased to have exceeded your expectations during your New Years visit! We definitely hope to have you back! Thank you for the great review!

"Friendly staff, clean rooms"

4
31/12/2017

While not a fancy place, it is clean, breakfast is good and the staff is very friendly and helpful. The motel is located right on the highway so it is very easy to find. We did not find traffic noise to be a problem.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Beth, thank you for taking time to write this review. We were happy to have you stay with us and hope you come again. Happy New Year!

"Clean, comfortable rooms and amenties"

4
18/12/2017

I needed to stay here for business, just for 1 night. The building isn't new, but has been updated in many areas. I appreciated the well-proportioned bathroom and double-queen room. It was well maintained and clean. Breakfast contained both hot and continental items. The staff were all very nice. In Buena Vista there are fabulous mountain views in all directions, particularly to the road side (west).

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for the thoughtful review on your stay at our hotel. We appreciate the feedback and wish you happy holidays!

"Buena Vista Stay"

5
10/12/2017

This hotel is always clean and very comfortable. Staff goes above and beyond to accommodate. The gift shop and coffee bar are another great perk. This is the 6th year we have stayed here and it has been great. The parking lot is also very spacious.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We were pleased to accommodate you, Stacey! Thank you for your continued business!

"Thanksgiving in BV"

5
26/11/2017

Friendly, clean, comfortable. Staff took great care of us accomdating room change for elderly dad who had trouble with steps. Fantastic breakfast options before our trip home. Gift shop could be on main street, great variety of cute gifts both seasonal and Colorado. Coffee was also delicious!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Kurt, thank you for staying with us over Thanksgiving! We were pleased to accommodate you. Happy holidays!

"Great accommodations, Excellent Staff"

5
20/11/2017

Friendly and welcoming staff throughout the stay - from check-in to breakfast to check-out. Rooms are clean, suffiently modernized and new updates were in progress while we were there. Staff is to be commended for their excellent personal attention and customer experience!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Michael, it's great that we were able to meet your expectations regarding your experience with our staff. We enjoyed serving you! We hope to have you stay again. Have a great holiday season!

"Clean and Comfortable"

4
10/11/2017

We had a relaxing one night stay. The room was clean and well equipped with microwave and small fridge and the beds were comfortable. The breakfast buffet had a lot more items then normal for this type of hotel, even the pancakes were pretty good. We liked that you could make your own breakfast burrito. We would stay here again if in the area. Several things listed on their website, we didn't see - free coffee, tea and cookies in the lobby and robes in the rooms.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Hello, and thank you for recently choosing to stay with us. In response to your comment on missing amenities, we do provide free coffee and tea in the breakfast area during breakfast hours as well as in each guest room. We also provide robes as part of an amenity package for executive room types. Please always feel free to contact the front desk during your stay with any questions on amenities! We want to be sure you're able to receive the full experience that we offer!

"Relaxing Atmosphere"

4
27/10/2017

Passing thru Buena Vista or staying a few days, the BW Inn offers a good place to stay. The place is run by long time area family wanting the guests to be happy. Buena Vista is growing area with many things to do.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Buena Vista certainly does have a lot of things for visitors to experience! Thank you for the great review.

"Fall 2017 Mountain Retreat"

5
27/10/2017

Made last minute reservations for a weekend ATV trip to BV. Hotel was clean, comfortable and convenient to get to. Staff was pleasant and complimentary breakfast was GREAT! We will definitely recommend and hopefully be back!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for the recommendation, and we'll be pleased to have you return!

"Great place to stay"

5
27/10/2017

Don't miss this place. Great service and views are breathtaking. Love the indoor pool too Seattle best coffee is so welcome from what you usually get and glass coffee mugs are a welcome bonus. We always look forward to staying here when in Buena Vista.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are happy to have you as one of our regular customers! Thank you for the great review!

"A lovely place to stop or stay in this part of CO"

5
24/10/2017

This Best Western has a lovely lobby, cafe, and gift shop as well as very comfortable rooms and friendly staff. Although not the cheapest option in the area, the location and quality of the facility make it a great choice for those passing through or staying for local recreation. BV has some lovely amenities--great hiking trails along the Arkansas, kayaking and fishing access, and fun restaurants, bars and shops. This BW is convenient to all. And the view of the Collegiates is spectacular!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Kathleen, we share your love for the views of the Collegiate Peaks and everything else that BV has to offer! We are glad you had a good trip and appreciate the review!

"A Pleasant Stay"

5
23/10/2017

This was my first stay at the Best Western Vista Inn and I would definitely choose this hotel again on future trips to the area. The room was clean, quiet and comfortable with everything in working order and the hot tub was a perfect temperature. The breakfast choices were many and the food was most adequate. You can't beat the views of Mt. Princeton to the west!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Kristin, thank you for posting this overview on your stay. We enjoy the view of Mt. Princeton as well! We hope you come stay with us again the next time you come to Buena Vista.

"Great stay"

5
17/10/2017

The hotel was quaint and cozy, the staff were friendly and helpful. The room was spacious and clean and the bed/pillows were so comfy! Breakfast was good, a variety of hot items plus a waffle maker (bonus in my book)! The pool and hot tub were clean and refreshing to use after a day of hiking. I have nothing bad to say at all! Keep it up BW!!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We will keep it up! Thanks for the great review!

"Excellent Hotel!"

5
16/10/2017

The staff was extremely pleasant, helpful, and professional. The hotel is in excellent condition and accommodations were lovely. The Cafe next to to the Hotel is also a great asset. Breakfast was well organized and the staff was very helpful.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you, Janet. We are pleased that we were able to meet your expectations.

"Nicest hotel in Buena Vista, CO"

5
16/10/2017

Great hotel and very helpful staff, I would recommend this place above others in town. The rooms was very well designed and comfortable. The front desk persons were very nice and helped with great choices for meals and events. The pool looked nice, but I didn't have the chance to try it. The Internet service was very good and overall, this hotel was equal and above the larger chains I've stayed at before.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are happy to be the hotel you recommend in Buena Vista, Allen!

"Another great reason to visit Buena Vista!"

5
16/10/2017

Excellent accommodations at The Best Western in Buena Vista! They have really Up Their Game and offer lovely rooms, great, friendly, knowledgeable employees, and an unbeatable complimentary breakfast.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Anne, thank you for sharing these thoughtful details! We are pleased to be up to your standard!

"My favorite BW in Colorado"

5
14/10/2017

Everything here is great. The staff is efficient and personable. The rooms are roomy and comfortable. The location has a beautiful view of Mt Princeton. The breakfast is the best we've encountered with a friendly attendant who makes sure everything is available and tables are cleaned. Nice pool and perfect hot tub. Pool was too cool temperature-wise but very large and well-maintained. They have an adjacent coffee shop and gift shop with many collectibles available for purchase.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are happy to be your favorite Best Western in Colorado, Daphne! Thank you for the great review.

"Exemplary Experience"

5
09/10/2017

Our great experience @ Vista began with observance of the outstandingly maintained exterior and interior appearance of the facility. At check-in, the exceptionally professional tone of the place was set. It continued with the neatness and comfort of the bedding and bed, the quiet refrigerator and AC system. The 18-item breakfast, its setting and the service ladies is beyond compare on our "delight meter".

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for sharing on your trip. We appreciate this review and hope to have you return someday.

"lady manager at front desk was rude!"

1
08/10/2017

Not a good experience at all. Manager at front desk was very rude. The sad thing was I believe she was training someone new also. Breakfast area seemed very crowded with table and chairs so close to each other.

"Best Western"

4
08/10/2017

We stayed at the BW in Buena Vista, the building and rooms were very nice, the staff was wonderful and they also have a cute little store inside the Hotel with absolutely beautiful things. We will definitely be staying at the BW on our trip back to Buena Vista, CO.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We will be happy to have you again, Laura!

"Truly the BEST Western hotel..."

5
08/10/2017

This is by far the best overall Hotel that I have stayed in in the last year of traveling the US. It has every single thing that I want and need ; Price amenities cleanliness breakfast Pool Service... Everything. It's the only hotel that I found met all of my expectations to the highest degree. Even the television remote was cleaned and had its own baggie!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We're pleased that we met your expectations, Richard! Thank you for staying with us!

"Buena Vista Best Western"

5
08/10/2017

Our family had a very pleasant stay at this Best Western. Staff very friendly and helpful. The breakfast was a little disappointing. It has a very neat little gift shop. We had a problem with the television and then noise in room next door but the staff corrected that very quickly.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
John, thank you for the great feedback. We are glad you had a pleasant stay.

"Love the location & the breakfast. Discount tickets to Mt. Princeton Hot Springs too!"

4
04/10/2017

We came here after spending the day at Mt. Princeton Hot Springs. (PS If you're going, stop by the hotel first! They have discount tickets!). The hotel was clean, beds were comfortable but the breakfast was amazing! They ONLY negative about the breakfast was the room. Those new BIG HUGE chairs make it difficult to navigate the room no matter how big or small you are. We were in the back of the hotel and the view was kinda ugly but we were there to sleep not look out the window.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Bren, I'm glad you got tickets to Mt. Princeton and enjoyed your guest room and breakfast. We recently made improvements to our breakfast area with new chairs, and we will note your feedback. The view from the back of the hotel is of Sleeping Indian/ Midland Hill. The guest rooms on the front of the hotel feature a great view of Mt. Princeton, so try that next time!

"Wow"

5
30/09/2017

Wow what an amazing continental breakfast, never had so many choices or service. attached gift shop was quite nice, plus the had a smoothie bar. This was a last minute decision to stay here, what a pleasant surprise

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Margaret, we are also happy you decided to stay with us at the last minute! Thank you for the review!

"Staff went above and beyond in service"

5
29/09/2017

The rooms are clean and comfortable, and the breakfast buffet is great! We were really impressed by the breakfast staff both mornings of our stay. They were kind, friendly, and very helpful, serving us breakfast items while we had our hands full with our toddler and infant. We'll definitely be back!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Jared, it's always nice to hear when guests have a good experience at our hotel. We're pleased you got along well with our staff. We'll be happy to have you back- thank you!

"Great stay"

5
24/09/2017

Such a great location and value for this hotel in Buena Vista. We will definitely be back and stay here. It is close to Main Street and you can practically walk to most of the restaurants around. Had a great time!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Caroline, we are pleased you found value in your stay. We'll be happy to have you again!

"Our stay at Best Western"

5
23/09/2017

Great hotel, very friendly staff. rooms were very nice as well. The folks at this hotel also gave us good ideas for things to do. They also told us about some of the great places to have dinner. The ladies in the dining area were very nice and helpful with all of the options that were available.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Jody, thank you for the note. We're glad you got along well with our staff. We hope to have you again!

"Outstanding facility"

5
23/09/2017

This is a very well-run facility. The staff has obviously received excellent training. Everyone was efficient, helpful and friendly. For this area, the room rate was reasonable and the location was convenient to various activities and entertainment. We were very pleased with the physical facility, the cleanliness and appearance. Great facility.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Sue, we're pleased you enjoyed our hotel! Thank you for sharing!

"Pleasant stay,"

3
22/09/2017

We spent one night here and had a pleasant experience. The front desk clerk was efficient and personable. The room was comfortable and clean - everything was working fine. The only negative was no elevator.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
You are thoughtful to leave this nice review about our hotel. Regarding second floor access, we are happy to accommodate first floor room requests if stairs are an issue! Thanks for staying with us.

"Great value"

4
19/09/2017

Great value and price. Stayed here on our way to Great Sand Dunes. Mattresses are old and worn out and need replacing. The rooms were clean. Breakfast was good and the server was very nice and attentive. The rest of the staff was knowledgable and friendly. I would recommend this hotel again.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Dale, thank you for taking the time to leave a review. Likewise, thank you for the recommendation. We continually invest in improvements to our hotel and will continue to do so, so we appreciate the feedback!

"An overnights stay"

5
16/09/2017

After a long drive from Colorado Springs, I was thinking that the room and the stay was going to be just average but boy was I surprised. The outside of the Best Western was just like out of a magazine. The hotel staff made me feel welcome. The breakfast was outstanding, and the scenic view of the mountains just made my day.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
John, we are pleased that the view from our hotel made your day! Come again!

"Lovely stay"

5
16/09/2017

We enjoyed our 5 day stay, town has good restaurants, and close to many good hikes. Both east and west views good, but the west, the better side cause great views of the Collegiate Peaks. The railway line to the east not a problem, many years since it's been used. Road noise off the 24 not bothersome.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Lystra, thank you for the thoughtful review. We are pleased you enjoyed your stay.

"BV vista inn"

4
14/09/2017

Very pleasant Place to stay. Great staff and all are very helpful. Good location. Room was very clean , shower was excellent, TV was very good, wi fi was good. We needed to schedule a late checkout and they were very cooperative.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
John, thank you for leaving this feedback on your stay with us. We hope to see you next time!

"Definitely Recommend"

5
12/09/2017

Excellent customer service and breakfast. Even though we arrived early, they worked hard to have a room ready and called us when it was, over an hour early. Very nice lobby, rooms, and facility. There were a few little things...maybe new pillows and fix all the drains in the sink/tub to work and flow well. Quiet and relaxing.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are pleased that you are pleased! Thank you for the rating and review!

"Perfect base for exploring the mountains."

5
12/09/2017

Wanting a comfortable bed while doing off road driving for a few days. Nice , clean , modern , private access hotel right on the road through town. Friendly staff and very good breakfast. I'll be back next trip up to Buena Vista.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Dennis, we are happy to accommodate you on every one of your trips to BV. Thank you for the great review!

"Fine mid-level brand motel"

4
10/09/2017

The inn sits on the east side of the main north-south road through Buena Vista, so its views of the Presidential range are across the highway and through electrical lines. Our room was large, with a couch and comfortable chair, in addition to the desk chair. There is no closed closet or wardrobe, just a hangar rod in an indented area near the door. The shower/bath offers a rubber mat but no safety handles. The bathroom counter is spacious. The mini-fridge was larger than usual but there was no safe. The inn has a sizable heated indoor pool and a hot tub. The breakfast area is also large with multiple options on three sides. It was well overseen, with options for a continental breakfast enhanced by eggs, sausage, oatmeal, and make-your-own waffles and pancakes. The woman at the main desk of the inn seemed confused and moody. The second floor is accessed only by stairs, with no elevator.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for your recent business. We appreciate the detailed feedback, and wanted to respond specifically regarding your room type. We have handicap accessible rooms available by request which include safety handles in the bathroom. Likewise, we are happy to accommodate first-floor room requests! We hope to have you again soon.

"Great stay"

5
08/09/2017

Great place to stay, staff was great, food was good. Offered to let us park our motorcycle under the car port if it rained. Great restaurant recommendations as well. Would highly recommend and will stay again!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Jeffrey, we look forward to having you again! Thank you for staying with us and leaving this review!

"Awesome stay"

4
07/09/2017

Our family had a wonderful stay at Best Western Buena Vista. We only stayed one night but the staff made a lasting impression. We came early and they were able to accommodate our needs. We had an infant and since we were checking in early I didn't expect the pack-n-play to be there but much to my surprise it was. They even had a crib sheet and included a baby blanket. I've stayed at a few higher end hotels with my son and no one else included those extras. They situated us next to the staircase which was another nice touch. Breakfast was wonderful and included every breakfast food you can imagine. The gift shop was also as cute as can be. I picked up a few gifts and I never impulse buy. Overall I was very impressed with Best Western of Buena Vista. If I am ever in the area again I would hesitate to make this my home base.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Brit, thank you for this wonderful review! We are pleased we were able to accommodate your family. We are happy to be your home base!

"My Family's Overall Pick for Buena Vista"

4
05/09/2017

Any time my family travels out to Buena Vista, this is the hotel where we all choose to stay. Overall good customer service, decent rooms, and good breakfast. The gift shop/coffee shop is also a nice plus. Before this last stay it had been a little over a year since we'd been there before. This time we had a king room, which seemed a bit nicer than the 2 queen room we had on our previous trip. My husband was definitely happier with this room as well. I do feel it's a little over-priced for what it is though. $180/night seems to be the average of our stays and I've stayed at much nicer hotels in bigger cities for that amount. Otherwise, no complaints.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are pleased to have your family stay with us on your trips to BV. Please note our prices vary per season. Come take another vacation with us in a couple months!

"Very nice."

5
02/09/2017

We were in Buena Vista to hike Mt. Harvard so we needed a quiet, peaceful night and we received just that. The room was clean, beds comfortable and bathroom was spacious. We left before breakfast so cannot comment on that although, they did inform us of a grab and go option, so next we'll take advantage of that.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Randy, thank you for choosing us for your hike at Mt. Harvard! We are glad that you got adequate rest before your climb!

"Enjoyable Stay!"

5
31/08/2017

The staff was extremely pleasant and helpful. The room was clean and beds very comfy. It was very quiet. Be sure to venture to the new "pop up" community on South Maine to enjoy the Farmer's Market on Fridays, live entertainment in the evening and eats at the Eddyline Brewery. Would definitely stay at this hotel again when in the area.

"A hairy experience"

3
30/08/2017

There was hair all over the pillows and the bedding like it had not been changed. I got woke up at 6:30am by someone's music blasting for over an hour. Yes they changed the bedding but for $180 A night it should have been clean

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We sincerely apologize that you had to experience this during your stay. We boast a clean hotel and hold cleanliness to the highest standard, and this was a complete slip up on our part. We will do our best to prevent mishaps like this in the future. We really appreciate your business and hope to have you again in the future.

"Great Hotel"

4
26/08/2017

This is a very clean and nice hotel. Very nice pool and hot tub after long hikes! The hot breakfast is very nice. The rooms are great size and very clean. Hotel is only two stories so if you don't want to walk stairs ( no elevators) request a room on first floor. Our room had a very nice view and was located on 2nd floor and view of hills (faced away from 24).

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for the review, Khristy. We appreciate your business.

"Very Nice Base Camp"

4
26/08/2017

I have stayed at this inn several times the night while hiking in the Sawatch mountain range. During my last stay, upon learning that I was planning to depart early in the morning, the night staff offered to open the breakfast room and help me select some refrigerated items to take to my room. That gesture was thoughtful and very appreciated.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are glad you use us as your base camp, Erika!

"Lovely stay"

4
22/08/2017

Our stay at the Best Western Vista Inn was vastly enjoyable and the hotel is clean, well-maintained and rooms well-appointed. Staff were friendly and efficient and once again our check-in was a pleasure with everything being ready for our party of 13 on arrival. The bathrooms were great and a really nice touch for the ladies was a dark coloured facecloth, with "Make-Up" embroidered on it, so as not to ruin the other facecloths. The dining area was large and the breakfast on offer was very good - with a choice of just about everything to cater for all tastes. The views from the hotel were absolutely spectacular and watching the sunset in the evening and moon set in the morning was very special.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We enjoyed reading your review, Fiona and Mark. Thank you for staying with us!

"Wonderful hotel!!"

5
20/08/2017

Clean room and hotel. Staff went above and beyond to make my stay wonderful. The View Cafe was a big bonus - smoothies and cute shop of nick knacks! Breakfast had a wide variety of yummy things to eat. Just close enough to downtown Buena Vista.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you, Kathy! We appreciate your feedback and your business!

"Nice Hotel"

4
16/08/2017

Hotel was right on the highway, easy access to downtown and places of interest. Hotel was very clean and breakfast was the standard, but had hot eggs and sausauge. All personnel were very friendly that we had contact with. Hotel was a little pricey, but worth it.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for choosing to stay with us, Gene, and thank you for the review.

"Mountain Gem"

4
13/08/2017

Concur with the many very positive reviews. This is a remarkable property, in a surprisingly attractive/ entertaining mountain town. The drive up appeal is vintage motel, but the rooms are sophisticated and well-maintained. Numerous small amenities that distinguish very good from just " ok". Pleasant, helpful staff. Highly recommended.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We appreciate the recommendation, Tyler!

"Best Lodging In Buena Vista"

5
12/08/2017

We stayed for four nights and although the hotel was full, it was quiet in our room and there was always plenty of space in the Breakfast Room and plenty of parking. The staff is very friendly and helpful. Especially enjoyed Brenda, who was in the Breakfast Room and Café. Hotel was clean and had a nice, lodge feel. We stayed in a King Suite. The room was spacious and the bathroom was large. Bed was comfortable. Ample selection of breakfast items. My husband loved the Belgian waffles, and be sure to check out the pancake "printer". I have never seen one except for this hotel. Push a button and in less than a minute, out come 2 hot pancakes! Don't miss "The View" Café and Gift Shop, located on the other side of the lobby. They have a wonderful selection of nice things, not just the usual "souvenir" items. Definitely our favorite place to stay in Buena Vista!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Sharon, we appreciate this detailed and thoughtful review. We are happy to be your favorite place to stay in Buena Vista!

"Great base in BV"

5
09/08/2017

Nice, clean, very well kept. It was an excellent base as our family explored the area. The pool and laundry facilities were great. The breakfast was particularly good - lots of choices. This is as good as it gets for this class of hotel

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Patrick, thank you for this great review and rating. We hope you and your family return soon!

"Best Western Vista Inn"

5
07/08/2017

Great place to stay. Clean rooms and all around great staff. The cafe staff were great assistance in planning daily activities and recommending great places to eat. The staff was very accommodating and friendly.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Well thanks! We really appreciate this review and your business.

"best place to stay"

5
07/08/2017

We were told by a local police officer that it is, by far, the best lodging in BV and they were right! Really nice beds and the best complimentary breakfast we've ever seen. They went out of their way to accommodate a party of 5 and asked if there was anything else we needed and it was quite late when we arrived. The breakfast was easily worth over $60.00 and we generously tipped (optional) the hard working dining staff who keep the facility spotless.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Glenn, we are pleased that our local law enforcement directed you to us! Thanks for staying and being a great guest!

"Excellent - Diligent about Non-Smoking"

5
05/08/2017

We appreciated the signs posted outside the hotel asking people not to drop their cigarette butts; too often smokers drop cigarette butts in the nearest smoking area and make it look and smell disgusting. This hotel has no elevator. The lobby consists of just a couch. This hotel has a nice breakfast room and the breakfast service includes meat, eggs, cereal, oatmeal, waffles, and pancakes, at three or four different stations. The room had stains on the carpet in two different areas. The room was spacious and the bathroom had nice counter space. There was no safe, but there was a nice refrigerator and even a small microwave oven.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Ben, we are glad that you appreciate our smoking policies. We take care to provide a clean and healthy environment for our guests. Thank you for the 5 stars and for staying with us.

"Great stay. "

5
05/08/2017

We stayed one night. The room was very clean and well appointed. The staff were very friendly and helpful. There's no elevator so if you have trouble with stairs request a group floor room. Otherwise the staff will help carry luggage up to your room. Breakfast was good with a lot of good choices. Room for towed trailers to park. We would stay again. Plan ahead because they book up quick.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
George, thank you for the 5 star review. We appreciate your business and are glad that we were able to deliver what you needed during your recent stay. Come again!

"Nice place"

5
01/08/2017

This hotel was or looked new. the hotel was clean and neat. The staff were very nice and courteous and helpful. I would stay here again if I ever am in the area. I definitely would recommend it to anyone. The breakfast was very good. it's always nice to be able to eat breakfast before departing the hotel.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are so glad! Thank you for taking the time to post this review!

"Good overnight stop"

4
31/07/2017

A well-run and maintained motel-type inn. Very friendly welcome and efficient check-in. The rooms are comfortable, though the pillows were a bit lumpy, and clean. The included breakfast is a good one. (I'd suggest a room upstairs - I was on the ground floor and the early start of the folks above woke me up because of creaky floors!).

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Jasper, thank you for the review. We can definitely accommodate a top-floor room upon your next stay.

"Great place!"

5
27/07/2017

Great stay, great place! We would definitely go back! Everyone at the hotel were so nice and welcoming! othee than a "medium" sticker sticker stuck to the wall near the closet, our room was very clean.

"Group with 20 rooms"

5
26/07/2017

Premises and Building great appearance, clean, well kept up inside and out. Rooms were the same with updated or new fixtures and with a great shower. Entire staff very neat, professional, well trained and friendly Nice location with great view.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are pleased your group booked with us! Thank you for the great feedback.

"Just a pleasure"

5
24/07/2017

Thank you for your attention to detail and very accommodating. The continental breakfast and front desk went above and beyond. The cafe was a great addition and definitely was inviting. The pool and hot tub were nice and clean and we had a great family time with thanks to the additions that you made and how friendly it was.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Allisa, we very much appreciate these comments. Thank you for taking the time to post.

"Great deal"

4
20/07/2017

Simple: professional and courteous at check in, clean room, comfortable bed, good shower, coffee machine okay, temp in room very easy to control. The price was decent. Easy to get from vehicle to the room. Nice view from window. Good mini fridge, microwave.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
This is just what we like to hear, Chaslin. Thanks!

"Coffee shop onsite and patio a plus"

4
20/07/2017

Nice hotel but beware if your someone who enjoys daily fitness as fitness room is unavailable until 7 am. Pool is nice sized for a swim, temp was perfect. Best part of this hotel was the on-site coffee shop, with a very nice and accommodating young lady running it and the outside patio.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
James, thank you for staying with us, and please come again.

"Best Western Vista Inn"

5
18/07/2017

Our family booked 2 rooms for one Friday night here via phone call. I had attempted online, but for whatever reason was unable to complete the reservation. The woman on the phone said I would receive an email with my confirmation numbers, but when I had not received anything a day later, I made another phone call to the hotel. This time I did receive my confirmations a few hours later. The rooms we booked were 2 Queen and King Executive. Check in was smooth. Both rooms were clean and well appointed. We were not there long enough to use any of the amenities, but I might have used the pool if it was open past 10 PM. The breakfast was good (although coffee just okay) and the staff was attentive to replenishing the food items. I would recommend this hotel, but book as early as possible as they are very busy this time of year.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thanks for the 5-star rating! Yes, this is our busy season and we are glad you were able to stay with us. Please come again!

"Easy handicapstay"

5
18/07/2017

Very nice personnel, clean stylish hotel. Excellent handicap accessible bathroom. Space between desk & refrigerator when moving from entrance or bathroom is a bit tight. Stayed here several times over about 4 years and quality of hotel and staff has remained excellent.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are sincerely pleased to read your review and have you as a regular customer! Thank you for taking the time to share your experience with us.

"An outstanding place."

5
15/07/2017

We were very happy with the Vista Inn. The front desk people were friendly and quite helpful, especially in recommending restaurants. Our room was large, clean, and tastefully appointed. The bathroom facilities were especially attractive, suggesting a recent upgrade. The climate control worked well and was not too loud. This place also has nice views. On one side is a range of fourteeners, though you're also looking at the highway. On the other side is a field of sage and rocks going down to the Arkansas river. Our only complaints about the Vista Inn were that the beds were a bit too soft for our taste, and we could hear people walking on the floor above. That said, we would certainly stay again.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for this detailed and thoughtful review about our hotel and surrounding area. We'd love to have you again!

"Great place to stay"

5
13/07/2017

We stayed a couple of nights and found this to be a nice place to stay. Friendly staff and a nice breakfast layout were a plus. The beds were comfortable and there is a nice indoor pool and fitness room!

"quality hotel in Buena Vista"

4
13/07/2017

While the hotel is not in the quaint "downtown" area, it is very close to it. The hotel was nice, and the front desk staff were friendly. Breakfast was good. My daughter made herself a waffle. I cannot eat gluten - so luckily the scrambled eggs and sausage were good. The hotel has a very nice coffee and gift shop with lots of quality items.

"Enjoyable stay!"

5
12/07/2017

We stayed only 1 night. Our room was very clean, beds were very comfortable, bathroom was clean and spacious. Front staff was helpful and friendly as were the ladies keeping the breakfast area clean and stocked. Breakfast had many choices (typical breakfast fare). Everything was very good! The pool was very well kept and clean. The only downfall is there is no elevator, we survived without it so no complaints here!

"Functional budget hotel"

3
10/07/2017

Our room was clean and comfortable, and the front desk staff was very friendly and helpful. There is no elevator, so there is only stair access to the second floor rooms. The sinks drained quite slowly. This was a perfectly functional motel for a short stay while hiking nearby, but don't expect much more than a place to rest your head.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Steve, we are glad the hotel met your standards for cleanliness and comfort, as that's exactly what we strive to provide. Regarding room accessibility, our staff is always willing to accommodate first-floor room requests if preferred. Please come again the next time you hike in the area!

"mountain getaway"

5
10/07/2017

We enjoy visiting the community of Buena Vista and fishing in nearby rivers. This motel is a joy---welcoming, comfortable, clean, convenient. Surprisingly good choices for the included breakfast. Appreciate the laundry, fitness room, and pool amenities. Really lovely adjacent/attached gift shop and coffee cafe.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Julianne, we're happy you had a nice time in Buena Vista and at our hotel. We appreciate this great review. Thank you for staying with us!

"Super friendly place!"

5
27/06/2017

Great property, rooms, service, and friendly staff. Beautiful view of the mountains. Close to downtown Buena Vista! We were in town for a wedding and other family members stayed here as well. We were able to spend time together at breakfast and at the pool.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Paul, we are loving this review! Thank you for being such a great customer! We are glad that your family had a nice time.

"Most expensive hotel of trip"

2
27/06/2017

Stayed one night here because we had just driven 500 miles (only reason) This is the most I have ever paid for ANY hotel room ($197) anywhere in the world, including London, Rome and Venice plus Denver city centre this trip, to be fair the hotel is not bad, just wildly overpriced, although the breakfast was very poor ( a very limited buffet)

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Jean, in response to your comments on the cost of staying with us, we are completely transparent when it comes to the price of our product and what comes with it. Rates are determined at time of reservation, and our guests are required to initial the rate upon check-in to show that they accept the rate. Our breakfast may not please everyone, but we do not claim to be a restaurant. We are glad that after driving 500 miles you were able to stop and hopefully get some rest.

"Good location and well managed hotel."

4
26/06/2017

Stayed for two nights at this hotel and everything was as expected. The mountain views also face the road, but there was no noise. Not much on-site for dining, but everything in Buena Vista is pretty close and walkable.

"GREAT Place To Stay!"

5
26/06/2017

Had a great stay for 4 nights. We checked in Thursday and stayed until Sunday. The employees go out of there way for you. The breakfast is great, and they have a big room for family/friends to congregate. It was great for our large family to meet in the mornings to make our plans for day trips. Rooms are large and very clean. I will certainly be staying there again!

"Very comfortable"

5
26/06/2017

We had a pleasant stay at this hotel. The bed was very comfortable and the room was very clean. We would definitely return to this hotel on future trips. We also thought the hotel staff were friendly and helpful.

"Love the Town"

3
22/06/2017

Nice town, clean room. Ridiculous fitness room - you cannot access it until you sign out a special key to get into the fitness room and then return the key when you are done - EACH time you want to use it. :(

"Best Western Stay"

4
11/06/2017

The Best Western in BV is comfortable, the staff is friendly, and I really liked the coffee and gift shop area. The fitness center could be bigger and nicer. It was very small and there wasn't much room for stretching. In my opinion, go for a hike/walk/run outside! The views around the hotel are beautiful!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Katrina, we are glad you enjoyed our hotel and your time in BV. We agree, the recreational opportunities area amazing! Thanks for staying.

"Always stay here in this beautiful town"

5
09/06/2017

I have stayed here many times and it's always a great experience. Rooms are large and comfortable. The pool and hot tub are great with a comfortable temperature for kids. Breakfast is great. Easily accessible from highway with ample parking.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Daphne, thank you for this lovely review. You are always welcome at our hotel and in Buena Vista!

"Buena Vistas Best!"

5
09/06/2017

Clean, friendly and perfect location. I stay here every year for the BV Bikefest. It works out Perfect! Talked my friends into staying there this year and they liked it also. I will stay there again next year.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Hey Golf Guy- thanks for the shout-out. We are happy to have you annually for BV Bikefest, and we hope that you had a great time!

"Value for the dollar is there..."

5
08/06/2017

Modest hotel but I'd guess the best in town since it's a relatively remote place. My party traveled to Buena Vista for a rafting and camping trip so we weren't there for the thrills. The staff was pleasant and professional, the morning breakfast was hot (eggs, sausage, pancakes, etc.) and way above what one might expect - a continental breakfast. It was about as half as nice as the hotel I stayed in back in Denver on the return leg of the trip... but then again, this stay cost about half as much ;)

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Ben, we are pleased that you found value with your stay. We appreciate your business and the 5-star rating. We hope you had fun in BV!

"Clean rooms, good service"

4
06/06/2017

Room was clean and quiet with everything working properly. Breakfast was included in rate and was hot. Several offerings at breakfast were OK but eggs seemed to be powered. I enjoyed the indoor swimming pool and jacuzzi.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Connie, I'm glad you enjoyed the pool and Jacuzzi. We try to provide breakfast items for all taste buds, and we hope you got your fill! Thanks for staying with us.

"Great place to stay"

5
05/06/2017

Easy check-in. Great breakfast and pool. Clean rooms, quiet, great location. The only downside was the construction on the main road, but that was all of Buena Vista, not just in front of our hotel. Wonderful stay while we visited the area.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Angela, thank you for this great review. We are so happy to hear about your wonderful stay.

"Above and beyond!!!"

5
28/05/2017

This place is great in every way especially the breakfast area as the mountain view is spectacular! These people go out of their way to accommodate you! The gift shop has a lot to offer! It's great to have access to a barista without leaving the property!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Lewis, thanks for the shout-out. We hope you had fun on your trip!

"Great place to stay in Buena Vista"

5
24/05/2017

We stayed here for 2 nights as we were hiking in the area, and hanging out in town. Chris at the front desk upon arrival was very helpful in getting our reservations straight, as we changed them last minute. He even ran into me at the grocery store, remembered my name and asked how the rooms were. THAT is awesome! Beds were very comfortable, I slept well and the bathrooms were clean, good water pressure and plenty of hot water. Fridge and microwave were very helpful when traveling with 5 kids. Breakfast was pretty good as well, and the person working the breakfast (weekends?) was very nice as well. All in all a great stay!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Jim, thank you for sharing the good experience you had with our staff. We are pleased that you had a great stay. We hope to have you again!

"Good Location"

4
18/05/2017

About once a year we stay at The Best Western in Buena Vista. The hotel is convenient to Hwy 24, the charming Main St., stores and restaurants. The hotel staff are all very helpful to accommodate. I believe the hotel is the best lodging in town.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Hey Bob, we are so glad to have you stay with us annually. Thank you for this great review!

"BW - Buena Vista"

5
14/05/2017

We have stayed at this property multiple times over the past years. Our stays have always been great. We ride motorcycles and the staff has always been accommodating, allowing us to park under the canopy.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Roy, we are glad that you choose our accommodations for your motorcycle journeys! You are always welcome. Thank you for the review.

"Can't Say Enough!"

5
01/05/2017

What a great hotel. The staff is so friendly and helpful! Our rooms were very nice and comfortable. The cleaning staff were friendly and so helpful always making sure we had plenty of everything. The pool, hot tub and workout room were nice too. We spent a lot of time in the pool and hot tub with our granddaughter it was fun! Breakfast is really good with a lot of variety. The breakfast staff also was friendly and helpful. There is a coffee shop right there and a great gift shop. This will be the hotel we stay at when we visit our family. Thank you to everyone on staff!

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Linda, we are pleased to read about your recent experience with us. Thank you for this kind feedback, and you're always welcome!

"Lovely"

5
29/04/2017

We only stayed one night, but it was very nice. The views of the mountains across the street are spectacular. Staff was friendly, everything was immaculately clean, and breakfast was very good. Highly recommended.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for recommending our hotel on TripAdvisor. We hope to have you stay with us again.

"great experience"

5
28/04/2017

excellent service and personnel, clean facilities friendly staff, excellent location great city and location probably the best Best Western we have been to all employees went out of their way to be sure we were satifsied

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Roberto, we are pleased reading your feedback on our facility, staff, and location. Thank you for taking time out of your day to write this review.

"Great place with a great rate!"

5
21/04/2017

Super cute gift shop and AWESOME coffee! Loved the staff and the rooms were very clean. Thanks for a good breakfast. Made my short stay perfect! Close to everything and so relaxing. Clean pool and great workout room.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Abby, thank you for this wonderful 5-star review. We love hearing about our guests having a great trip! We're glad that you got along well with our staff and enjoyed yourself at our hotel. Please come again!

" Excellent hotel"

5
16/04/2017

This is an excellent little hotel right off the highway and near almost everything in Buena Vista. The breakfast is excellent, I highly recommend the green chili. The pool is large and nice and I liked the rooms with comfy beds. If you can get a room on the West side, the views are amazing. My only 2 complaints are that the in room outlets are in weird locations and I had to wait to get checked in. I ended up having to call the hotel on the phone just to get someone at the counter.

BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
John, we like the green chili for breakfast as well! We've relayed your comments regarding check-in to management. We really appreciate the 5-star reviews!

"Business"

4
14/04/2017

Overall a good stay. Nice bed, clean frig. Clean room, good breakfast. Had some trouble with the pancake machine, finally got it fixed. My room was on the backside of the hotel, so no view. The west side has a great view of the mountains.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We are glad that your stay with us was overall good. We're also glad that we got the pancake machine working for your breakfast. Whichever view you prefer, feel free to request a room on that side and we'll accommodate if we can! Thanks for your visit.

"Beautiful Views"

5
09/04/2017

This is a bargain for the views and amenities. The check in staff and other people were so helpful. Great items at breakfast but make sure to get there way before the 9:30 end time. We went at 9:10 and many items were depleted and not replaced. Great gift shop too.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Joy, I'm pleased to hear you enjoyed our hotel and amenities and were able to experience the great view! We will take note of your comments regarding breakfast and they will be addressed. Breakfast does run until 9:30 AM, and guests should have access to those items until that time. Thanks for the great rating and for staying with us!

"Dirty Sheets! Not Changed between guests!"

1
08/04/2017

Stayed here a couple of weeks ago. Went to go to bed and found crumbs and candy in the bed. The sheets were not changed between guests. We had to pack up everything and change rooms just when we were ready to go to bed. Hotel manager offered us 2,000 point credit to my Best Western account..takes 20,000 for a room! I asked for a refund or other compensation and manger would not give anything other than the points. I have no problem paying $140.00 for a room but do have a problem paying for it when it's not clean! Not many hotels in Buena Vista but go somewhere else!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Cathy, we are not pleased that your experience with us was not enjoyable. These kind of slip-ups by housekeeping are not something that happen often at our hotel, if at all. We're sure that after you noticed the discrepancy, our staff provided you with clean sheets/ bedding. Management has certainly taken note of the situation, and we'll be sure that something like that does not happen to future guests.

"Very nice mid-range hotel"

5
04/04/2017

The staff are superb. Everyone there was really friendly and kind. Every room in the hotel has gorgeous views of the mountains all around. The pool and hot tub were clean and towels were available. The pool was actually a decent size. Parking was easy and it was easy to get anywhere in Buena Vista that you wanted to go - great location. Housekeeping did a super job and check in was great.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Christina, we're happy you jived with our staff and enjoyed the hotel, amenities, location and view from your room! Please be sure to stay with us again the next time you're in Buena Vista!

"Great Staff"

4
04/04/2017

Arrived for a mini-vacation and work trip. Was very warmly created by Teresa at checkin, who went out of her way to allow an early checkin for me. Chris in the evening was very kind and helpful, always answering my many monotonous questions effectively...and was kind about making more key cards as I kept misplacing mine. At checkout, Rita said she was new and it was only her first week, by my goodness, you would have never guessed. Very sweet and eager to assist. Rooms were clean, however everything was dusty. Also, it would be nice to have a few more keys to the fitness room or have the room keys as a form of access. Just a thought. All in all...when returning to the area, this will be my go to hotel hands down.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We are glad you enjoyed your time during your recent mini vacation/ business trip. We are so pleased to read about your experience with us. We will relay the comment about your room to our housekeeping team. Regarding the fitness keys, we do this to ensure that only our guests are utilizing the equipment, but we'll certainly take your feedback into consideration. Thanks for the review!

"Nice hotel but price is a bit high"

4
03/04/2017

Clean, great breakfast, comfortable beds. But as the title states I think the price is pushing it just a little bit for Buena vista Colorado. I'd also like to see a better lighting on the backside of the hotel for trucks with trailers... It could be as simple as some power pole with solar powered lights.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
John, we are happy to hear you enjoyed the breakfast, beds, and cleanliness of our hotel. Regarding pricing, we are a tourist destination, and we like to keep our pricing competitive with the other hotels in the area. We will take your comment on lighting into consideration. Thank you for choosing to stay with us.

"Good Last Minute Motel"

5
30/10/2016

Able to accommodate a one-night stay (in late Oct) at the last minute as we were passing through town (after coming over Independence Pass) and getting late in the day. Good bed, decent room, nice staff, decent breakfast with several options. Probably best chain motel available to use in Buena Vista, CO. Lots of construction going on in the main street through town.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We were happy to accommodate you at the last minute. Thanks for stopping and staying with us. Roadwork should be complete by the next time you stay if you choose to stay with us again in the future; we hope you do!

"Good Service Nice Hotel"

5
25/10/2016

Very personable, professional and attentive staff. The hotel location was good for hiking, hot springs, shops and a couple good restaurants. The adjacent shop was filled with unique gift items. Breakfast was a nice variety and the rooms were comfortable and clean.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks! We always appreciate when our guests go out of their way to leave us nice reviews like this! It sounds like you had some fun activities involved with your trip. We hope you come to our area again!

"Need to Work on Customer Relations"

1
22/10/2016

This hotel is located on a busy road with only a parking lot separating the building and the road. We asked for a room on the back when we checked in at 4 pm. The clerk told us they were fully booked, and no rooms were available on the back. He added that we should have requested a room on the back when we made the reservation. We felt he implied this situation was our fault. Then he asked the manager to come to the desk. She said we could have an "executive" room for $20 more. It seemed like "bait-and-switch." This has never happened to us before, and we travel a lot. When we agreed, she gave us the choice of four different rooms. We were a little shocked that there were four rooms available in a "fully-booked" hotel. The room we chose was fine except the sheets were so pilled that it was difficult to sleep. Also, there was an ice machine in the hallway making an awful racket. The room was spacious with a small refrigerator. There were a couple of robes in the closet. I guess that is what made it "executive." Our bill was over $140 for our stay in this standard Best Western hotel in a small town in Colorado. When we had dinner and shopped in Buena Vista, other places were great. Everyone was respectful and friendly. We will certainly visit Buena Vista again, but we will find somewhere else to stay.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Hello, We've emailed you to further regard your comments, and we believe that they have been addressed. Our hotel does fill up quickly, as it is still tourist season in our area. We are always happy to accommodate special room requests; however, this can sometimes only be done with prior notification due to the logistics of switching around rooms/reservations. Thanks for choosing to stay with us.

"A perfect stop"

5
20/10/2016

This is the s\\second time I have been at this Best Western in two months and both times was immensely satisfied: Friendly staff, clean well appointed rooms, very nice breakfast, and nice pool. It is a long stretch sometimes on the roads in the mountains, and this hotel is certainly a bright spot.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks for sharing this great news! I'm absolutely pleased to know that you enjoyed yourself during your two recent stays with us. We're sincerely appreciative of your business, and we hope we're able to continue to serve you.

"Nice little place, Close to the mountains"

4
19/10/2016

We decided at the last minute on a one day trip to Buena Vista for our anniversary. We looked at some of the b&bs, but decided on the Vista Inn. Good place to stay. The rooms are just the right size, and we got a beautiful view of the mountains. Great pics early in the morning. The king size bed was perfect and clean. The breakfast was a typical free buffet, but the coffee and donut holes were amazing! The staff was friendly and the hotel close enough to town that my husband and I rode our bikes everywhere. Good last minute choice!!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Diane, thank you for sharing this feedback on your recent trip! We are pleased that you chose to lodge with us! We're glad you enjoyed our breakfast, facility, and the view from your room! Likewise, it's great the location allowed you to ride your bike to your destinations. Please come again!

"Great Place to stay"

5
18/10/2016

Buena Vista is a well-kept secret. We were travelling from Durango to Denver and I basically stuck a pin in the map to find a place to break the journey half way. How lucky I was! Buena Vista is a beautiful little town and the Best Western Vista Inn turned out to be way above my expectations. Best Westerns can be hit or miss as they are all independently owned but this one is remarkably good. They have a lovely coffee shop and a superb gift shop, the rooms are extremely clean, comfortable and well appointed and the staff are pleasant and helpful. We requested a room with a view when we booked and we were not disappointed. They gave us a room with a lovely view of the mountains. There are some great restaurants nearby.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Chris, we are so happy that you decided to stop in Buena Vista on your trip and even happier that you choose to lodge at our hotel! We take pride in our facility and the services we provide, as well as in our town. It sounds like you were able to have a nice time here, and we hope you pinpoint us again on your next journey!

"nice hotel, good and convenient location; service was hit and miss"

5
17/10/2016

I am a Choicehotel member and had a few average and below average experiences at Quality Inns recently and decided to give BW a try. It didn't disappoint me. The hotel is well maintained. Service is a bit in consistent: the service during check-in in the evening was sub-par. However, the manager/representative in the morning and during our check out (10/10/2016) was very helpful, pleasant and gave us great tips for local hiking trails.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks Denis, we're so glad you decided to take that leap and give us a try! I'm also pleased that we were able to provide useful hiking information to help you enjoy your trip out here. Please try us again!

"a worthwhile place to stay"

5
13/10/2016

This is a fine Best Western hotel; clean rooms, comfortable beds, quiet, and a delicious, wide variety of breakfast items. The staff was very friendly and accommodating. Our children tried out the pool, which they found to be a good size, bigger than most other hotel pools. We did not have a chance to use the facilities in the fitness room, but note that in order to enter, the key must be obtained from the front desk. Room keys will not work. We stayed here in order to visit the Mt. Princeton Hot Springs which is located close by. Buena Vista is beautiful in the autumn, vibrant with golden aspen leaves and other spectacular foliage. I would definitely stay here again.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Melinda, we're appreciative of this review and happy that you'd stay here again! We hope you do!

"High end Best Western"

5
12/10/2016

My wife and I stayed at this hotel for one night in a ground floor level room. The room was nice, clean, and well appointed. The beds were comfortable. The pool and hot tub (inside) looked fine, although we did not use them. The hot breakfast was quite good - at or above the level of a typical Holiday Inn Express. The front desk staff were helpful and honest. This hotel is within walking distance of some restaurants. The only issue we had was with the "cool", no touch key cards. If your card comes anywhere remotely near your cell phone (direct contact is not required), it'll stop working. Then you'll have to go to the front desk to have it reprogrammed. We each had this happen one time. Placing the cell phone in a front pocket and the key in the back pocket seemed to be safe (just don't hold your key over your front pocket). This Best Western is currently pet friendly if you ask in advance (we paid a $25/night + tax fee). Next time we're in Buena Vista, we'll stay here again.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We like that comparison you made about our breakfast being at or above our competitors- thanks! Regarding the key cards, this is just where the technology is at right now, and ours are actually far less touchy than some other hotels'. We hope you visit Buena Vista again soon- we'd love to have you back!

"Some problems on this visit"

3
11/10/2016

We stayed here one week ago. There are a lot of good things to say about this place. The beautiful view, the overall comfort of the room and great towels. However, maybe because we booked through hotels.com, we were given a room on the second floor at the back (no elevator) and, though the bed seemed comfortable, the roughest sheets we've ever slept on, the roughest toilet paper and tissue paper we've ever experienced almost ruined the stay for us. As for staff, the young lady at the breakfast buffet was friendly and helpful, but the woman at the front desk seemed confused and slow, and though there was an envelope to tip the room cleaner, the tissue box had one left in it (we went downstairs to get our own replacement) and a bobby pin was left on the counter by it. The vending machine by our room was also out of order. I only include this information to be helpful to management.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We appreciate the good things that you have to say about your good stuff. Likewise, we respect our guests that try to help us with constructive feedback. Regardless of how you booked your stay with us, please always feel free to contact our staff via phone prior to your stay. We completely understand and support our guests that prefer first floor rooms and are generally able to accommodate those requests with prior notification. We want to provide a comfortable and enjoyable stay for you. Our bedding is often complemented by guests, and we update it frequently, so we assume it's a matter of preference; however, all of your items are certainly noted.

"Good stay"

5
10/10/2016

Large, clean, updated room; beds and pillows were very comfortable; continental breakfast was typical, but average; danishes were stale; no oatmeal, front desk was mostly friendly (just easily bothered by a simple request. Nice property. Would stay again.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
I'm pleased to hear you enjoyed your stay with us. Your comments regarding breakfast and staff will be noted. Thank you for choosing our hotel!

"Nice place to stay"

5
10/10/2016

Very clean hotel with a friendly staff. The breakfast was nice with lots of variety. Nice patio in back to relax with a great pool. There is also a very nice coffee shop next door with great lattes and a nice selection of souvenirs as well as gift items.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Jodee, What great comments about our staff, amenities, and facility! Thank you so much for staying with us. We definitely hope you come again!

"Nice Best Western"

5
07/10/2016

Very clean, updated accomodations, friendly staff. Includes nice gift and coffee shop. There was road construction during our stay, but that didn't diminish our appreciation for the hotel and nice location surrounded by mountains.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Anne, I'm so pleased to hear your account of your experience with us! We hope you come back to visit our Town and hotel in the future! Road construction should be completed soon! Thanks for writing this nice review!

"Can't go wrong with this one!"

5
04/10/2016

Great place to kick back and relax. Wonderfully comfortable beds, clean facility, great breakfasts. Part of the pleasure of visiting Buena Vista is staying in this motel. Our family has been staying at this motel every fall for almost 10 years -- it's great! You can't go wrong here.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks for taking time out of your day to share this great review, Jean! You and your family are valuable customers, and we very much appreciate you staying with us.

"Wonderful stopping spot."

5
03/10/2016

Beautiful location with a great facility. Roadwork kind of hampered our tourist activity. Hotel staff was very caring and the morning breakfast had quite a selection. Cafe on site which is very helpful. We would stay again!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Lloydene, we really appreciate this 5-star review! We're so glad to hear you'll stay again. Maybe by the next time you come, the roadwork will be complete!

"A "B+" Best Western"

4
01/10/2016

room 116 King Thursday night The start to this stay was unpleasant due to the front desk man having a negative attitude right from the get-go. He was slow in the paperwork process. Then when asked why the discount from a Best Western Travel Card was not reflected on the form he presented for us to sign he rather petulantly said, "Well if you want to stand here for a half an hour while the system makes the adjustment, go ahead. Don't worry, I'll take care of it." So much for the hospitality aspect of check-in. Other than that not so-warm a welcome it was a good experience. The motel has a nice entryway, the grounds and common areas are clean & well maintained. Our room was large and clean. Some of the nice touches included: robes for going to the pool, six large pillows, a lounge chair w/ ottoman, good breakfast selections ( both a waffle maker & auto pancake machine), very good coffee both in-room & dining area, morning paper & to-go coffee also available although not in lobby as expected but in the attached "café" area. This is a great location as a starting & ending spot for the large number of outdoor activities in the area. A few shortcomings: no pen & paper in room; decent tv but somewhat limited channels (no NFL), the guest computer (only one) in front lobby with no privacy, and in the room there is a full-length mirror mounted on the bathroom door such that as one uses the toilet one has a full view of one's self--really great for the excessively narcissistic among us.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for your thoughtful comments regarding our amenities. I'm glad you got to experience them and that they helped make your stay enjoyable. Your comments regarding check-in and additional feedback have been noted and will be dealt with accordingly. Our staff is always open to providing items that you think could be missing from your room (i.e. pen and paper). Likewise, we do provide an extended cable package which includes HBO, and our staff would be happy to provide a list of channels. We're glad you were still able to have a decent experience, and we hope that you consider us for your stays in the future.

"My idea of a perfect motel"

5
27/09/2016

I can't say enough good things about this place. We stayed here ten years ago and remembered how much we liked it, and were not disappointed. Room was comfortable with easily controllable temp. TV was great with the closed captioning I like, bathroom perfect with real glass glasses, nice tub and shower and great towels, breakfast had almost too many choices with constant servicing. Coffee maker had real mugs, just lots of little things that added up to a great stay. Also great pool and hot tub.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
What a thoughtful review! We sincerely appreciate your kind comments and the time you took to share them. We're so happy to know that you enjoyed yourself during your recent stay with us and were able to utilize our amenities. Thanks again, and we always welcome you to come back!

"Great spot for connecting to the trail"

5
19/09/2016

I was fortunate enough to get one of the remaining rooms in Buena vista. The best western offered a large room, comfy bed, breakfast in the morning and a coffee shop if you wanted something special . Staff was super nice .

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Hello, and thank you for this nice review. We're certainly happy that we could get you in. It sounds like you were able to experience some of our amenities, including our Seattle's Best coffee and gift shop, The View Café. We appreciate your business and hope to have you again.

"Best Best Western"

5
16/09/2016

I've visited many Best Westerns but this one was unique. It was quiet, the beds were very comfortable and it had the best breakfast ever. Expensive but worth it! The town has also grown since I was last there and has lots of interesting places.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Toni- Thank you for giving us 5 stars and providing this feedback! We hope you'll continue to visit BV, and stay with us when you do!

"Buena Vista Colorado BW a Must Stay!"

5
12/09/2016

We'd had a less than stellar hotel experience (not BW) in Colorado Springs so decided to cut that stay short and head toward western Colorado via Hwy 24. I checked if there were any BWs and was pleasantly surprised that there is. And then the pleasure came. We were greeted well. We needed to wait a little while because we were checking in early, but went out to scope out the town. When we returned our room was ready - fresh - clean - comfortable. And we got the sleep that we so badly needed!!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Allan, what a fantastically interesting review! Thanks for sharing how you ended up staying at our hotel! We're glad you ventured west and found some rest!

"Great View and Location, Facilities Good, But Limited"

4
06/09/2016

We had guests from out of town stay here on our recommendation and nickel. In addition our family recommended this hotel for out of town guests to stay while attending our family's wedding nearby. The rooms are clean, comfortable, and those on the highway side have a great view of the Collegiate Peaks. The back side also looks toward smaller mountains and toward the Arkansas River (not visible). The adjacent coffee shop/gift store is a nice plus. There are a couple of full service restaurants within walking distance, and other restaurants downtown to enjoy. Our guests gave up the two thumbs up for their stay... quiet, pleasant, comfortable beds.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
John, thanks for recommending our hotel to your family! We were glad to have them stay with us! We appreciate the nice feedback!

"Fishing and Hiking in Buena Vista colorado"

4
06/09/2016

Stayed at Best Western for two nights. Problem with Heater/AC the first night and fixed the next day. Good breakfasts. We enjoyed the hot spa. Staff was great and always greeted us when passing. Beds were not that comfortable.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
William, good to hear we got the climate control to meet your needs. Likewise, I'm glad you enjoyed our breakfast buffet, spa, and staff. Regarding our beds, EverNu (Simmons) tops are included in each of our guest rooms. We're glad you chose us for your hiking and fishing trip, and we hope to have it again the next time you're in the area!

"Good place to stay for hiking Mt Elbert"

4
03/09/2016

We stayed 2 night at this hotel, it's an old hotel but location was perfect for us before and after hiking in Colorado, it's about 30 minutes to Mt Elbert trail head, it's not cheap, but if you like to stay at the better place than cabins closer to trail head, then choose this one.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks for the recommendation Shohreh. We're glad you enjoyed your stay, and hope you enjoyed your hike as well!

"Unbelievably good!"

5
29/08/2016

We chose this hotel based on reviews and location, and it exceeded our expectations. Every employee we met, from the front desk to the breakfast area to the maintenance man, was friendly and helpful. We witnessed incredible patience from the from desk clerk with a difficult guest. The hotel was very clean and, if the opportunity presents itself, we would definitely stay here again!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Yes! We are so please you jived with our staff! We are thrilled to read this review, and definitely look forward to seeing you again!

"Little Pricey, but good"

4
29/08/2016

The staff was great, the breakfast was good but I was sticker shocked after staying three nights. I would expected a restaurant would be onsite. The rooms were very clean and the business center was a computer in the middle of the entry way.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for choosing our accommodations for your business needs and for sharing your feedback. It is currently high tourist season, but our rates are competitive with the surrounding area. We hope you were able to experience our onsite Seattle's Best coffee and gift shop, The View Café. We hope to have you again!

"Amazing location with amazing views"

5
24/08/2016

Im not sure if Best Westerns all over the country are like this, but, if they are, they've now got a customer for life. Clean rooms, huge clean bathrooms, incredible breakfast, amazing little coffee shop attached, and an amazing view of the mountains. I'm not usually a fan of hotel chains, but Best Western has proved that it is possible to have a quality establishment without an extravagant price tag. Must mention how kind and courteous the front desk personnel was. It was a pleasure staying here.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Our gratitude for your business, Maxx! I'm thrilled to hear your enjoyed your stay with us! Thanks for this wonderful review and rating!

"Best hotel in Buena Vista (and that's not just because there are hardly any!)"

5
18/08/2016

We visited during Gold Rush Days, so the place was busy and full occupancy. But the staff handled everyone with personal care. The rooms were clean. The breakfast was more than the usual microwaved stuff. Some hotel breakfasts seem rushed as there are more people than tables. Not here. Nobody had to eat standing or take their food to their room. Despite all the hustle and bustle, the rooms were quiet and peaceful. WiFi was effective. I'd definitely come back to this place.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
And we'd love to have you come back! Thank you for these wonderful comments about our hotel- we really appreciate it!

"Good location, spacious rooms"

4
10/08/2016

We had wonderful weather for August! When we arrived it was 51, and the lobby fireplace was going, which made for nice atmosphere. Our room was clean and spacious. There is an indoor pool and work out room. This hotel is located close to all the stuff in town.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We're glad that you enjoyed our hotel and the Buena Vista weather! It's like this all fall- do come again!

"Buena Vista Stay at BW"

5
07/08/2016

Staff was very helpful in rearranging rooms so that we could extend our stay even though they were booked. They went out of their way to help us get situated in a good room and to help us get car repairs on a quick turnaround basis. The facilities were very nice and the location was convenient for our needs.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
William, I'm so happy to hear that our staff was able to assist with your needs! Thank you for this feedback!

"A very modern hotel close to the Collegiate Peaks and Arkansas River"

5
06/08/2016

We stay here all the time when we are in the area. All employees we encountered were very friendly and helpful. Our room was comfortable and well-maintained with all expected amenities including frig and microwave. Loved the shampoo, conditioner and soap dispensers in shower. Breakfast was ample and yummy.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Daphne, we're pleased that you continue to choose to stay with us. Thank you for sharing your comments on what you enjoy about our hotel!

"Nice Hotel"

4
05/08/2016

Employees are very nice, especially the lady in the lounge where breakfast is served. They had a wide range on the breakfast buffet. Very clean and quite hotel. For those that need an elevator....there is not one available!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Hello, Thank you for the feedback. We're always happy to hear that our guests enjoy our staff and amenities. Just so you know for next time, our staff is always willing to arrange a first floor reservation with prior notification. We hope to have you again!

"An OK hotel - no elevator"

3
30/07/2016

Hotel located on main road through town. We had gone river rafting near Canon City and chose the town as an overnight spot on our way to Estes Park. We had a room on the backside, one with 2 queen beds. Bathroom was nice, very large. The rate included breakfast which was nice. Only drawback was that the hotel does not have an elevator, so carrying up luggage would be difficult for some.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We're pleased you enjoyed your large bathroom and complementary breakfast. Regarding your elevator comment, first-floor room accommodations can certainly be arranged with prior notice. Additionally, our staff is always willing to assist with luggage. Thanks for staying with us.

"Comfortable and consistent place to stay"

4
29/07/2016

We have stayed here multiple times over the years, most recently 2 separate times in July 2016. The hotel is nice and the staff are very accommodating. We had one instance where the bathroom could have been a bit cleaner, and once they were told this they were in there and had it taken care of quickly. Indoor pool and hot tub are perfect for unwinding and for the kids to have a little play time. Views to the front are of the Collegiate Peaks and on the back to hills. It has a very good breakfast set up in the morning and a surprisingly large and well inventoried gift shop. If you are spending time in Buena Vista this is a place to definitely seriously consider.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We appreciate that you decided to stay with us twice this past month! Likewise, we're happy our housekeeping staff was able to meet your requests in a timely manner. Thank you for the recommendation!

"Great hotel with friendly staff!"

5
29/07/2016

Definitely enjoyed my stay at this Best Western! Incredible views of the mountains! Very convenient to restaurants, Main Street and the walking path at the river park! Friendly staff who were always making sure I had everything I needed in my room or directions to sights to see! Beds were great and bathrooms were very clean! Will definitely stay there again!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Suzie, I'm so glad that you took the time to write this review! It sounds like your vacation in Buena Vista was superb, and we're glad that our hotel could be a part of it! Thank you, and we'll see you next time!

"Great beds!"

4
28/07/2016

The hotel was clean. The room was spacious and the bed was very comfortable! The most comfortable bed we have had in any hotel ever. The only negatives were the parking, we were pulling a trailer and they made us park back behind the hotel in a gravel parking lot that was very dark. Also, when I made reservations I told them we had 2 adults and 2 kids and she said they had a king bed with sofa bed available which was enough room for us. However when we checked in they told us the max in the room was 3 people. They allowed us to keep our reservation but it was frustrating to us that they made that error. The breakfast was good and the staff was professional and friendly.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for choosing to lodge with us on your recent trip. Trailers park on the side of our hotel and access the side entry as to allow parking spaces for the remainder of our guests. Our staff is always willing to accommodate a room near the side entry with prior notification. Regarding your check-in experience, your comments are noted. Thank you!

"Great Value & comfortable room"

5
28/07/2016

We spent 2 nights at the hotel, Great value & comfortable room! surpassed our expectations, we had a kingsized bed and pull out couch for our family of 4. The room is very large and spacious, we were very comfortable. Our room was kept clean, good sized fridge, good coffee and tea available, washer dryer facilities, friendly helpful staff.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks for this 5 star review and rating. We appreciate the comments and are happy to hear that we surpassed your family's expectations!

"Great stay"

4
28/07/2016

Great rooms (check in early for a room with a view!) with fridge and microwave, comfortable beds, friendly staff and very convenient to everything in BV! Wonderful coffee to start the day with pretty typical continental breakfast. Would stay again!

"Best of Best Western!"

5
28/07/2016

From the time we arrived to the tie we left - this was the best hotel stay ever! Loved the Staff - Eva, Sarah, Rob, Sami, LeAnn - All extremely helpful & Thorough in reviewing all information with us, getting anything we needed, Best of the Best! All staff very genuine. The Hotel is pristine. Best Mattresses too!!! We loved the Coffee Shop & Gift shop too - it was icing on the cake!

"Barely decent room, VERY poor WIFI, lackluster everything else."

3
22/07/2016

Room was clean, and although we were early, they worked hard to get it ready for us. Above average breakfast, good coffee offering and well varied options. The whole experience was just BLAH and IMHO, a hotel like this should NOT go for $180 a night, market demand or not, this is just not the right level for that kind of money. Given no more options in the area, you are basically at the mercy of whatever you are willing to pay to stay there. Feels wrong that way.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Guillermo, we're pleased that our staff was able to accommodate your early check-in, and that you enjoyed our breakfast options and Seattle's Best Coffee. Your stay with us took place during high tourist season, and our rates are competitive with the lodging in the area. Our guests find great value in their stays with us almost 100% of the time, which is reflected in the other reviews on this site. We hope you enjoyed your time in Buena Vista.

"Just what we needed"

4
19/07/2016

After 6 nights in the mountains, this was the perfect recovery hotel. Very clean, great breakfast, comfortable beds, and courteous staff.Good location since everything in BV is so close by. Would stay here again.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Bryan, I'm happy you were able to recover and relax at our hotel. Thanks for this great review, and we hope to have you again soon!

"comfy"

5
19/07/2016

was an awesome hotel ,beds were comfy,great service and location..rooms had coffee maker,fridge and microwave..would stay there again if were were traveling through here...a little pricey for us ,but a good nights sleep was worth every penny !

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks, we're glad you received value with your stay!

"Typical for a chain, clean, convenient"

4
18/07/2016

We were only passing through, but this Best Western was one of the only choices for last minute summer season. Reasonable rooms and rates, decent hot breakfast (with good green chile sauce for the eggs!). Right near everything in Buena Vista, and easy access for quick travel back on the highways.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks for stopping in! Glad you enjoyed the location of our hotel, as well as the green chile with your breakfast!

"Comfortable rooms"

5
18/07/2016

The rooms at this hotel are very comfortable and it is nice and quiet. There was a young man, Dylan, working the front desk all three days we were there. He was so polite. He helped me book an extra night and got me back in my toom when my family left on a fishing trip with our key cards. There was a young lady working at night who helped me seal up some popcorn so it wouldn't get stale. Some hotels have lost the touch for simple extras, not this one. We used the gym and everything was fine in there. We didnt use the pol but it was a large nice area. We went on to stay in Colorado Springs and wished we had stayed in Buena Vista. Very charming relaxed area. We will be back again.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks for the 5 stars, Kathy! It sounds like you really got to experience much of what our hotel has to offer! We are looking forward to having you again.

"This is the "NEW" Best Western."

5
17/07/2016

My usual hotel chain did not have a facility in Buena Vista, so this was the best alternative for my two day stay. This Best Western was enough to change me over to the Best Western chain for the next city on my way back home. BTW, a good hotel is not a building, it includes a helpful staff that can survive a power outage and remain calm and helpful.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Hello, and thank you for this wonderful review and rating! We are so thankful that you decided to try us out, and liked your experience!

"Three day stay"

4
16/07/2016

Towards the end of a 2 week western state vacation. The room was decent sized and clean. Comfortable. Breakfast was standard. Gift shop was very nice. Good location right on the main thoroughfare. If we return, would not hesitate to stay again.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Marcus, we're so pleased that you enjoyed our hotel and would not hesitate to return. Thanks for taking time to share this review.

"Great Place"

4
13/07/2016

My family stayed here for one night while visiting family. Very clean and comfortable. The indoor pool and hot tub were great. Can't speak to the continental breakfast, as we didn't try it. I enjoyed the soap/shampoo/conditioner dispensers in the shower.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Angela, thank you for visiting our hotel on your recent trip to Buena Vista. Next time, certainly try our complementary breakfast- there's a lot to choose from! We're glad you enjoyed our pool, hot tub, and shower. We hope you had a nice trip visiting your family!

"Pleasant Surprise"

4
06/07/2016

Very nice stay in the heart of Buena Vista. Hotel and rooms appear to have been recently updated. Room was clean and comfortable. Decent complimentary breakfast. Hotel itself well kept and in a good location.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We're happy to hear that you enjoyed your stay at our updated hotel. We appreciate the time that you took out of your day to write this review- please come again!

"Good location; Very nice room."

3
04/07/2016

Attending a wedding celebration in Buena Vista we stayed two nights at the Vista Inn. Room was more than adequate. WiFi was free and relatively fast. Beds were very comfortable. Parking was convenient. Our room faced the back of the property and was very quiet. No elevator. If you have heavy luggage or mobility issues you should ask for a lower level room. Breakfast was okay, but not as good as many other places we have stayed. We went to the Brown Dog Cafe both mornings and loved it. If not for one incident the rating would have been Above Average. One morning as we were getting ready to leave one of the housekeeping staff walked into the room without knocking. Not only that, but when I asked her to leave immediately she started to argue with me. Yes, I could have double locked the door, should not have had to. Will not be back.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Jeffrey, I'm glad that our guest rooms, beds, parking, and free Wi-Fi all worked for you. I hope that you were able to fully experience our complementary breakfast, which includes everything from pancakes and sausage to fruit, yogurt, and oatmeal (and more). We also have an on-site Seattle's best coffee and gift shop, The View Café. We offer hand-crafted espresso drinks, as well as novelty gift items and souvenirs. Regarding the elevator, our staff can surely accommodate first-floor room requests. Likewise, they're even willing to go above and beyond to help you carry your bags, if needed! We enforce a strict policy that requires our staff to knock and announce their role prior to entering a guest room, regardless of whether or not the room is marked as occupied. The situation you mention regarding our staff will certainly be looked into. Thank you for staying with us.

"Nice place to stay "

5
04/07/2016

Lovely place to stay, very clean and newish. We enjoyed staying here and the town was nice, too. The room was roomy and nicely furnished. The pool was wonderful and there's a hot tub, too. We had a tiny chipmunk outside our room. He was adorable.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Judy, we are so happy to hear that you liked our hotel as well as our town, Buena Vista! Thank you for the great rating and review, and we hope you'll come again!

"Great gift shop! Clean rooms, huge indoor pool"

4
03/07/2016

We stopped here as a last minute overnight after passing up on Salida. Nice, clean rooms, front desk staff super friendly. The indoor pool was unusually large and well maintained. The gift shop/coffee shop was the big gem at this hotel. Like something you would find at a much more posh resort!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Marla, thanks so much for the review! We're really pleased to know you were able to explore our on-site coffee and gift shop, The View Café. It's always great to hear that our guests enjoy our amenities! We hope to have you again!

"Good Sleep, 62+ age discount"

5
02/07/2016

Comfy bed for a good night of sleep. Quiet, clean room, nice facilities. During breakfast there was a very nice woman keeping things organized and stocked. The breakfast was great! Eggs, sausage, and the full spread of continental breakfast options -- all complimentary. Free wi-fi, free parking, right off the main drag in Buena Vista. After a 62+ senior discount, our room with two double beds was $150 in late June (high tourist season).

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Hello, and thank you for this great review of your visit with us! I'm pleased that you were able to enjoy our amenities. Please come again if you're ever in the area.

"A nice place"

4
29/06/2016

My wife and I stayed 1 night 2 weeks ago. Room 121 was clean with comfortable beds...big bathroom. Breakfast was ok. The breakfast room attendant was a very pleasant lady and looked after us very well always bringing us more water and coffee.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Tom- we're glad that your room was clean and comfortable for you. Likewise, it's always wonderful to hear comments on our staff. We now offer a wide menu of options for our complementary breakfast, so we hope that you were able to experience that fully. Thank you for the review, and we hope that you will stay with us again in the future!

"good place to stay"

4
27/06/2016

not a lot of choices here. I think this was one of the better ones. close to where we needed to be for the white water rafting. Good courteous staff. they were booked solid when we got there but still had smiles on their faces. I did have the rooms I requested when I booked, opposite the highway and the upper floor

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Brad, I'm glad that you chose to stay with us. I'm also glad that you found our staff to be accommodating and precise with your room request. We hope to have you again on your next rafting adventure.

"Great find!"

5
26/06/2016

We discovered this hotel 3 years ago and it has turned into a wonderful place to stay. Personnel are courteous & very helpful. Rooms are modern and clean. Breakfast is good. However this year we tried some of the local color at the "Evergreen Diner" - another great discovery.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you very much for this great review and rating of our hotel! We're so glad that you continue to stay with us!

"Sleeper!"

4
25/06/2016

We visited Buena Vista and didn't have a place to stay for one night. We booked at this Best Western and boy were we amazed at the quality of the rooms, cleanliness and comfort. Staff was warm and professional and the price was right. Definitely worth staying here - great location.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Tracey, thank you for choosing to stay with us on your trip to Buena Vista. I'm glad that you were pleased by the quality, cleanliness, comfort, and our staff's professionalism. We appreciate the recommendation!

"Clean Room and Friendly Front Desk Staff"

4
23/06/2016

Just passing through and needed a place to stay ...would stay here again. Comfortable bed, clean room, friendly staff, quiet, beautiful area and easy access. Buena Vista is in a beautiful area of Colorado so we were surprised that the cost was reasonable.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Tim, we're glad that you enjoyed our hotel and Buena Vista. We'd love to have you again.

"Stay"

4
20/06/2016

Everything about the one night stay was very good. Only negative would be that the cleaning person missed some hair on the bathroom floor. At the time, the price for the various motels that I was interested in was the best I could find.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Robert, we'll relay the comment regarding the bathroom to our cleaning staff. Our price is certainly competitive with the other hotels in the area, but we believe that by choosing our hotel you receive the greatest value. Thank you for staying with us.

"Great Views and Wonderful Staff"

5
19/06/2016

We stayed at the Best Western Vista Inn during our recent jaunt to Buena Vista. The hotel staff was very helpful and accommodating. The rooms are spacious and clean. You get a very nice view of the mountains from the hotel. They offer a nice hot breakfast with a wide variety of choices to start your day. I would recommend this hotel to anybody staying for a few days in the Buena Vista, CO area.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you so much for the wonderful comments and rating of our hotel! We hope to have you again on your next jaunt.

"Good place in small town"

4
18/06/2016

The only bad thing I can say is there is no elevator. At 8200 feet in altitude toting luggage up a tall flight of stairs is a killer. When making reservations, request a ground floor room. The staff was very nice and attentive and wanted to please the guests. Rooms were clean and the beds were most comfortabl

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Hello, and thank you for choosing to stay at our hotel! We're glad to hear you enjoyed our rooms, beds, and staff. Our staff is always willing to accommodate special room requests such as ground floor rooms. We hope to have you again sometime.

"Wedding Party Weekend"

4
14/06/2016

Room was clean & comfortable and the property well maintained. Book a room on the front for a great view. Great coffee shop attached next to the lobby. Breakfast was standard BW which is adequate for us. Close proximity to downtown and the river and south main, down by the river.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Greetings and thank you for your kind review of our hotel. We're thrilled that you enjoyed and took the time to mention our hotel's onsite gift shop, The View Café. Likewise, I'm glad that our hotel's proximity to Buena Vista's main street was convenient for you. Please do come again if you're ever in the area.

"Top This?"

5
10/06/2016

Bible in room. Heap of 'USA Today' in Reception. Hotel immaculately presented. Slow at reception but very helpful, pleasant people. Large bedroom, no noise issues, with two very comfortable Queens, two white towelling bathrobes for trips to the pool, etc., amazing quality they each weighed a ton! China mugs - extra marks for these. Two swipe cards for access, these work far better than the insert and pull out style which are tricky to get right. The swimming pool was large and adequately heated. The adjacent spa worked well. Squeezy bottles in bathroom containing good quality shampoo, conditioner, body wash and body lotion rather than individual toiletries. Unusually the towels were yellow to match the decor rather than the standard white - nice touch. Envelope by television soliciting a tip for room preparation. In house shop cum coffee shop selling unusual items, we bought some early Christmas presents. Good breakfast with wide range of items. The lady on duty was very helpful and kept the room clean and the food items topped up. A glass jar was prominently on display with exquisitely displayed dollar bills!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for that fantastic description of the experience you had lodging with us. It is so nice to hear that you were able to utilize and enjoy the many amenities that we offer. We truly appreciate the rating and the time that you took to complete this review.

"Fantastic Getaway"

4
09/06/2016

Lovely hotel in Buena Vista. We were just driving through, but this hotel met our needs perfectly. Main St is less than a mile away, and has excellent food and coffee. Included wi-fi was great, since cell service can be very spotty. Our room had absolutely stunning mountain views.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Ms. Kathy, how wonderful of you to share the experience you had at our hotel. Thank you for stopping and staying with us on your way through Buena Vista.

"Best Western Vista Inn"

4
30/05/2016

This was an enjoyable lodging experience. The front desk staff, as well as the breakfast staff, were all friendly and professional. The room was clean, tastefully decorated and the bed provided a nice, comfortable sleeping experience. I would recommend this Best Westren to any one looking for a room in the Buena Vista area.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for taking time out of your day to share the positive experience that you had with our hotel. I'm pleased that you found our staff to be friendly and professional. Likewise, it's great to know that you enjoyed your room and received restful sleep. We appreciate the recommendation!

"Worst hotel ever!"

1
15/05/2016

This hotel was WAY overpriced for what you get! The rooms were in need of a renovation. You can hear other guests through the walls like they are right in your room. The bed had two worn in spots where people have slept. The water never got hot. The free breakfast..... Was deplorable! At one point a customer said the eggs tasted funny and an employee had someone else taste them and hen she said oh well at least you don't have to be to work for the next two days. Terrible stay! We got a room that faced the dumpster as well.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Lynn, fortunately, 91% of our 320 reviewers found us in the very good to excellent range. Your comments come as a surprise, as our guests typically complement on our breakfast, rooms, and staff. I wish that you could have had a similar experience to that of our other guests.

"Incredible Value, Highly Recommend"

5
02/05/2016

I would recommend this Best Western to anyone; it's clean, updated, has an amazing breakfast with friendly and helpful staff AND has an awesome gift shop attached. Not your average hotel gift shop, this is much more.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for taking the time to rate and review us, Karla! We are so happy to hear that you enjoyed our hotel's staff, cleanliness, and amenities. We really appreciate the kind comments, and we hope to have you again sometime!

"Spring Fling and a Hot Springs Soak"

5
20/04/2016

The Buena Vista Best Western was a perfect springboard for our Spring Fling it was centrally located to Cottonwood Hot Springs and just miles away from Mt. Princeton Hot Springs and Resort, It was just minutes away from the wonderful shops along Main St. in downtown Buena Vista, it offered a wonderful view from our west facing 2nd floor window and the most pleasant staff, A refreshing escape from the hustle and bustle of the city. 10's all around !

BrentJewellGM, Manager at BEST WESTERN Vista Inn, responded to this review
Thanks Daniel! We're sincerely pleased that you enjoyed your vacation in Buena Vista, and that our staff was able to provide you with an exceptional experience! We appreciate the review and five-star rating!

"Above average"

4
20/04/2016

This Best Western is better than most. We normally don't stay at chain motels but arrived late in Buena Vista and decided to check in. It was very clean and quiet. Normally we will not get in a hot tub but this one appeared well maintained so we did. It was very relaxing. Road noise was minimal and the view of the mountains was great. Breakfast was good. I would stay here again.

BrentJewellGM, Manager at BEST WESTERN Vista Inn, responded to this review
It's great to see that you chose our hotel and found it to be clean, quiet, and relaxing- that's just what we like to hear. Thank you, and we hope you stay again.

"Great View. Nice coffee shop"

4
11/04/2016

Affordable hotel with nice amenities and a beautiful view. Staff friendly. Nice town. Great hot breakfast. Adorable coffee shop with fabulous chai tea! The pool was a nice size, bummer it was indoor, but was clean and not too cold!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Debbie, thank you for taking time to share your experience. I'm pleased to hear that you enjoyed our staff, coffee shop, amenities, year-round indoor pool, and town. We hope to have you again.

"Hotel Stay"

5
25/03/2016

I would recommend this hotel to anyone. The rooms were nice and clean. The staff are very friendly. The free breakfast is your basic Continental Breakfast but our favorite part was the make your own waffles. The Coffee/Gift Shop was very nice not your normal hotel gift shop loved the available items for purchase.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you for commenting on the good experience that you had with our staff and amenities. We appreciate the recommendation.

"Pleasant Stay"

4
24/03/2016

We enjoyed our stay at this Best Western. It was family friendly, with comfortable beds, good breakfast and great pool! The location was perfect for our needs to Monarch Mountain. There is a great park nearby.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Kristi, it's good to hear that the location, amenities, and atmosphere of our hotel worked for you. We're glad you had a good time.

"Great stay"

5
18/03/2016

Stopping for the night we were looking for a nice hotel with a pool. This best Western had a pool, hot tub, and exercise room. What I wasn't expecting is the very friendly staff and delicious breakfast. The beds were comfy and the rooms were clean. It was a wonderful nightly stay for my family.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Amber, I'm so glad you and your family had a nice stay with us. Thank you for taking the time to share.

"Very Best lodging in Buena vista"

5
17/03/2016

The rooms are spacious and clean. Staff were very nice during our stay. Very nice coffee and gift shop area. I recommend at least try the chain tea, recommend it. Brent Jewell was super kind to us. The only small thing is the glass cups, would rather have Styrofoam cups ( I just would rsther not have glass.) The barist is very sweet lady. This is the place I will recommend to both family and friends back home.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Shane, it's great to hear that you enjoyed our staff and on-site café! Concerning your feedback about drinking glasses, guests are always welcome to request disposable cups from the front desk. To-go cups are also provided with breakfast. Thank you for the feedback- we appreciate the recommendation.

"Nicest hotel in Buena Vista"

4
16/03/2016

Our suite was very nice and extremely comfortable with a king size bed, couch, desk, table, large TV. I was uncomfortable with the cleaning of water glasses by housekeeping. I would recommend using the styrofoam glasses for health's sake.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
We're very glad you had a comfortable stay with us. We sanitize all of our glasses by running them through a dishwasher. Guests that prefer disposable cups are welcome to use the to-go cups provided at breakfast or make a request to front desk. Thanks for taking the time to review.

"Great Choice!"

5
23/02/2016

Recommended by friends... they said this is the ONLY hotel to consider and they were right! Great location, fabulous coffee and gift shop attached, the smoothies were amazing! Super friendly Barista, Jody, who couldn't have been nicer! After arriving home I realized I forgot a camera charger and phone charger behind. I called and they said they would mail them to me. They very easily could've said they never saw them. The entire staff was great! This was my third visit and already have a fourth stay booked!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you Gary, we really appreciate the time you took to write us this review! It's great to hear that you enjoyed our onsite coffee and gift shop. Likewise, I'm pleased that our staff was accommodating when you left your belongings. We hope to see you again at our hotel!

"Great Stay"

5
21/02/2016

We chose the Best Western for the price. We were so impressed that this is where we will stay whenever we are in Buena Vista! The only think that could have better was the beds...I am spoiled by my Tempurpedic mattress!

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Kirsten, thank you for the feedback and the 5-star rating. We're so happy to hear that you'll chose our hotel when you visit Buena Vista. As far as our beds, we have Simmons Beautyrest Next Generation Pillowtop, high quality mattresses. We hope that all of our guests get a good-night's sleep when they visit. Thanks again!

"Very clean and quiet."

5
10/02/2016

This was a great hotel. We stayed here while waiting to get into the Bed and Breakfast we had reservations for, and after staying at a rather odd (but new and clean too) hotel down by the river that you had to climb very steep steps to get to your bed! This hotel was easy accessed and easy to get to the bed. This hotel is very clean and very quiet, especially for being on a main highway. It was easy to get the surrounding activities.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
CJ, we're glad to hear that our hotel provided you with the accessibility that you needed during your stay. Our staff makes cleanliness a priority, and hopefully the quiet allowed you some relaxation during your trip. Thank you for staying with us and taking the time to review!

"Clean and Consistent"

5
28/01/2016

I've always had a good experience with Best Western. The process is simple, staff are friendly, room is consistently clean and comfortable. This one is located off the main drag but it wasn't noisy and was simple to find after a long drive.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thank you Nathalie, we appreciate your review. It's great that we were easy for you to find, and that you were satisfied with our staff and facility. Thanks for choosing our hotel.

"Excellent Accomodations"

5
16/01/2016

The staff here is exceptional - professional, knowledgeable, and friendly. The rooms are spacious, comfortable, quiet and CLEAN. The indoor pool area is a great way to unwind after a busy day. There is a delightful gift and coffee shop that I guarantee will have you opening your wallet. Quality items at very affordable prices. Absolutely the best place to stay in Buena Vista.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Thanks so much for the thoughtful review Katy. Customer service is very important to us, and we take pride in the product that we deliver. I'm pleased that our staff and amenities met your needs!

"Ok stay with a great view"

4
10/01/2016

This motel has some renovated rooms that were good enough. It had a microwave and full size pull out table. The views of the mountains are amazing and the location is just on the north end of town making it a decent location to get to all the local hot springs in the area. The room included free breakfast that had traditional buffet options. Overall decent, nothing to write home about, but good enough.

"Excellent place"

5
01/01/2016

We booked a last minute New Year's Eve stay at the Best Western and go to Cotton wood Hot springs. Everything about the hotel was excellent. Very nice rooms, huge breakfast inc.We have stayed at 3 other places in the town and will always stay at Best Western from now on.

"Pleasant stay"

4
01/01/2016

Very clean, well-maintained property. Comfortable beds. Friendly staff.Easily the best motel in Buena Vista. Breakfast was pretty good with very good coffee. The only negative is the hot offerings were the same every day-fine for a one-nighter, but gets old with a long stay. Rooms were quiet,except for people stomping in the halls. Excellent wi-fi.

"Best Western Buena Vista, CO"

4
29/12/2015

The quality of service and cleanliness were good value for the cost. I would stay at this hotel again. The only disappointment was the cleanliness of the telephone in our room. The staff had not seen the mess that someone had previously spilled and hardened in the cradle and on the receiver. Other than this experience, we had no complaints. The positive and helpful attitude of the kitchen staff made up for the phone. They made sure the food line was well stocked and clean. Thank you!

"Nice place to stay"

4
23/12/2015

I have visited this property several times and have always found nice rooms and and a very helpful staff. The breakfast is above average, the WiFi works great and the rooms are comfortable. The staff resolved any issues quickly and was very helpful with some personal problems. The only drawback is they don't have an elevator, if you have issues with stairs ask for a ground floor room.

"Weekend in Buena Vista"

4
20/12/2015

We stay in Buena Vista when we ski in Monarch. It's about 30 minutes away from the ski area, but we enjoy this town when we visit. The room was very clean and everything was comfortable. The pool and hot tub were nice after a day of skiing with great views of the mountains. We would definitely stay here again.

"Great place to stay"

5
26/11/2015

I don't know where to start. This is a great place to stay. The staff Julie, Lee Ann, Mary, Mary Ann, Jess, and others make this by far the best hotel in Buena Vista. The rooms are clean,the hallways are clean. The complimentary breakfast in the morning is always hot and excellent. If you're going to stay in Buena Vista this is the place you need to stay, you will not be disappointed.

"Needs upgrading in several areas"

2
20/11/2015

The mattress was badly in need of replacement, as were the towels and sheets. The room was clean and quiet. The breakfast was token at best. The little egg omelets had to be replaced as they were rubbery. The "fresh" fruit (apples) were very bad (mushy). The donuts tasted like day old donuts. The coffee was ok. There are other options in the area. You might want to check these out. There is a Bread and Breakfast in the area that we will likely go to in the future when we are in the area.

BrentJewellGM, General Manager at BEST WESTERN Vista Inn, responded to this review
Dear Patrick - I am sorry that you did not find our hotel in the shape or manner as 270 out of 298 other reviewers on this sight that gave us either "excellent" or "very good" marks. We have a team of dedicated and hard working staff members who's focus is to deliver the very best product to our guest. It saddens me that you did not have the experience that wished you had. I hope that the readers on this review sight will consider the 270 reviewers that gave us solid reviews rather than yours. You mentioned that you will look for another lodging option while in Buena Vista, that is great - and I hope you do, because it appears our 3 diamond rated hotel does not meet your expectations. Best of luck to you.

"Great hotel"

5
04/11/2015

I was very pleased with this hotel. The room felt as if it was brand new . My room was very clean and all of the furniture was nice looking. The bed was extremely comfortable and the pillows were great. The sleep alone was worth the stay. In the morning I was surprised by the breakfast buffet. There was plenty of selection and the food was actually very good. There is a little coffee shop in the hotel itself and the coffee I had was great. This was a great surprise on a long business trip. I will bring my family to this hotel for a future vacation.

"Great place to stay!"

5
02/11/2015

The Best Western was clean and had a friendly staff. They had a pool and hot tub as well as breakfast. Great place! The staff was friendly and very helpful. We went to Mt. Princeton Hot Springs and had a great time. The area is beautiful.

"Wonderful experience in a small town atmoshere!"

5
01/11/2015

I am retired military and have stayed in a lot of small towns and city's and have seen slim pickings for good, clean, quality hotels and motels. It was so refreshing to see such a high quality Best Western. The entire hotel, pool area, and lobby areas were very neatly kept. Was really pleased with the condition of our room. The breakfast was awesome. Nice to have hot foods for breakfast. Staff was very professional and courteous. I had the distinct pleasure to be checked in by the Owner... his name is Brent. Great guy! Told Brent to his face, that his hotel is top notch! Check out his wall of accolades and you will see why he runs such a great establishment. Thanks Brent for everything and when we come back you definitely have earned our business. Only negative would be staff member with pink hair. Not good first impression. Look forward to staying there on our next visit Brent.

"We had a very nice room and a lovely view at the Best Western Vista Inn in Buena Vista, CO"

5
28/10/2015

Our room in Buena Vista, CO at the Best Western Vista Inn was very nice! It was roomy, and very clean (which we appreciate a lot!) and had many amenities such as a little refrigerator, a microwave, a nice flat-screen TV, a coffee-pot, etc. We had a beautiful view of the Collegiate Peaks (mountains) as we looked out our window. Even though our window and room overlooked the main street in town, which is also the main highway, we were not bothered at all by any street noise during the night. Breakfast the next morning, in the breakfast room in the hotel lobby was VERY nice - many options and lots of variety - all clean and good! We enjoyed our stay here!

"Satisfied with the visit"

4
21/10/2015

We were returning home from a backpacking trip. We Google searched for hotels on our route home and this one came up first. Room was clean. Desk staff helped us find a good place for dinner. Everything met our needs.

"Clean Comfortable"

5
05/10/2015

The wife and I stayed for just the weekend. We really enjoyed the layout and size of the room. Very clean and very comfortable. The only bad thing if you want to call it that is the TV. We were not impressed with the quality of the picture. Will definitely stay again.

"Overall very good lodging"

5
04/10/2015

It's the generally high quality one expects from Best Western. They let me check in a little early, and got me into a room area I requested. The heated indoor pool, free WIFI, hot breakfast were all a major consideration for my one night leisure stay and were excellent/fully functional. I will not take points away because of the cleaning staff oversight on not removing the previous guests leftover food left in the room fridge,which was immediately removed after my front desk call. I would definitely stay there again.

"Very nice, clean and comfy"

4
01/10/2015

We had a good stay at BW. It's just a short walk to the Main Street shops and restaurants. (Make sure to check out Eddyline Brewery) rooms are large, the beds are comfy and my husband was especially excited about the jar of jolly ranchers. The continental breakfast had a good selection: waffles, pancakes, toast, biscuits and gravy, muffins, omelette s, cereal, and much more. Would stay here again.

"Kellie0806"

5
28/09/2015

This was an excellent hotel. The room was spacious and nice, with an exceptional bed. The room had a super view of the mountains. It is situated in a quaint small town convenient to many outdoors activities, yet not the hustle-bustle of better known areas such as Aspen. The hotel had a nice directory of local restaurants along with the menus. The staff was pleasant and the room came with a very nice free breakfast.

"Comfortable Hotel in Arkansas River Valley"

4
28/09/2015

When we go to Mt. Princeton Hot Springs, a few miles out of Buena Vista, Colorado, we like to stay at the resort, but it is fairly expensive, running from $350-$550 a night for a cabin, and the lower end hotel style rooms on the hill are usually sold out well in advance. So, often, we stay at the Best Western Vista Inn, in Buena Vista. Prices are affordable, the breakfast, which has a good variety, is included, and the beds are comfortable.