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SureStay Hotel by Best Western Bowling Green North, Bowling Green

700 Interstate Drive, 42101-7100, Bowling Green, United States - See on a map
SureStay Hotel by Best Western Bowling Green North - Welcome to the SureStay Hotel by Best Western Bowling Green North! The SureStay Hotel by Best Western Bowling Green North is ideally located in the center of Bowling Green. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy a comfortable stay and the quality service that you deserve at the SureStay by Best Western Bowling Green North, Kentucky. Situated off I-65 at Exit 28, our hotels location gives you easy access to corporate locations, attractions, shopping and dining. Thoughtfully designed for the business traveler, our Bowling Green, KY hotel includes complimentary wireless Internet access, as well as the 24-hour business center. We are only a few miles from nearby industrial parks and manufacturing locations of companies like General Motors, Fruit of the Loom, Magna International, Bilstein, American HOWA, Constellium LLC and many more. Our property is great for leisure travelers too, with convenient access to nearby local attractions such as the National Corvette Museum and the NCM Motorsports Park, Lost River Cave and Valley and Beech Bend Park & Splash Lagoon. We are also within minutes of The Med Center and downtown Bowling Green. Our amenities include complimentary continental breakfast, a 24-hour business center as well as free RV and truck parking. We provide a name you can trust and the great service you deserve.

SureStay

Hotel by Best Western Bowling Green North

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 38 guest reviews
NOTE ISSUED
Excellent
36
Very Good
1
Average
1
Poor
0
Terrible
0
REFER TO NOTICE
Business Business
7
Couples Couples
5
Family Family
7
Friends getaway Friends getaway
0
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very Pleasant, Helpful Staff and Pet Friendly"

5
krebet64, Monroeville, Pennsylvania 11/02/2021

Very nice hotel would highly recommend--they provided a bagged breakfast for us while other hotels aren't providing any breakfast due to COVID. The breakfast was fresh and wrapped. The hotel thought of everyone even the dogs. We had my service dog with me; however, she didn't need to be a service dog the hotel is pet-friendly and offers an enclosed area between the rooms where the dogs can walk without the fear of being hit by a car or having to cross a road. The price of the room was very reasonable. We book a single double bed pet friendly non-smoking for $39.00; and because they didn't have one available we were upgraded to two double beds on the third floor at no additional charge. The staff was wonderful and the amenities in the room were wonderful. A+++++

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear krebet64, Thank you for taking the time to review your stay and for choosing our SureStay Hotel by Best Western for your visit to Bowling Green. It is through valuable feedback such as yours that we are able to continuously improve our standards. It was our pleasure to host you - our hotel is indeed perfect for our furry guests as well. Our facilities are well-equipped and we are steps away from many entertainment options and all the attractions of Bowling Green. I bet we were a great base to enjoy Bowling Green. It is our passion to deliver exceptional guest experiences on all levels. We are pleased that you enjoyed our breakfast offering. We want our hotel to be a respite for all our guests, two-legged and four-legged, where all their needs are met with urgency and a great attitude. Thank you so very much for your rave review! I hope we'll be hearing from you soon with another fantastic stay. See you real soon! Best, Nicolas G., GM

"GREAT STAY"

5
hrnjwb20, Bowling Green, Kentucky 07/02/2021

The lady at the front desk when I checked in on Friday February 5, 2021 was EXTREMELY HELPFUL!!!! She is a GREAT employee and an asset to your hotel. I'm sorry I cant remember her name but if you could please look up who was working that night and give her a raise!! Thank you so much for the WONDERFUL STAY and I will DEFINITELY be back again to stay with you all!!!

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear hrnjwb20, We are thrilled to receive such an amazing review - thank you for taking your time to share your experience with us. Here at SureStay Hotel by Best Western, our ethos is to serve our guests with warmth and professional service. We have a great team – whose attention to detail is incredible. We are most proud of our wonderful staff. I will share your compliments with the staff member you mentioned. We are so glad to see that you were impressed with our hotel and services. . And, with our enviable central location, we are a great base for exploring this incredible city. We appreciate your fantastic feedback. We loved having you and we are looking forward to welcoming you again very soon. Regards, Tariq A., GM

"Room"

5
User 04/02/2021

This room was clean, spacious and I did not find any type of bugs. I would definitely stay here again!!!!! The room very cozy and clean. Friendly staff and the willing to assist at anytime was an option.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear OwenAlvarez, Thank you so much for your kind words from your recent stay with us at our SureStay Hotel by Best Western. I am truly touched that my lovely team made you feel so welcomed and ensured that had a memorable experience. I am glad that you appreciated the warm welcome by our Front Desk team and all the team members you encountered. We are so delighted to hear that we were able to spoil you and show appreciation for choosing us. We are happy that you've become such a great fan of the hotel. We look forward to welcoming you back in the near future to enjoy more fond memories in Bowling Green. Take care and stay safe! Regards, Tariq A., General Manager

"Going Home"

5
User 21/01/2021

We were on our way home from Indiana. I had not heard of SureStay prior to looking for a place to stay at a half way point. We were very happy with this choice; the staff that greeted us and registered us, was very respectful and helpful. The room was clean, comfortable, and had what we needed for a good nights sleep

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear lgherriman, Our SureStay Hotel by Best Western has an undeniable quality that welcomes you to an impeccable stay time after time. The guestrooms provide all of the comforts of home, and the location is simply perfect. Your visit truly seems as if it was amazing and that thrills us! It is such an honor to read that our team members made such a lasting and positive impression during your visit. Hopefully, you'll have the opportunity to come back in the near future for a longer stay and enjoy our amenities. Also, with so much to do and see in Bowling Green, a wonderful time is guaranteed. On behalf of our staff, we look forward to your next perfect visit! Kind regards, Tariq A., GM

"Hotel management awesome as PRICELINE incorrectly gave me wrong dates!"

5
244peterr, Inwood, West Virginia 27/12/2020

Upon check-in on 12-15-20, I was told that my reservation was for the 29th. I booked for the 15th and was told that at least three other people had all been experiencing the same thing. Maybe a glitch in their system, I do not know, but the management helped me with a booking for that night. The room was very clean and the staff ENTIRE staff including the Manager were very cordial. I would recommend this hotel to anyone just for their professionalism. I would stay here again. PS In this age of COVID-19, it was a classy touch to give us a brown bag breakfast!

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear 244peterr, Thank you for offering such an esteemed review! Although I was glad to see that your issues were professionally and efficiently addressed by our Management, I can certainly empathize with the way you felt when you experienced the glitch, which cast a shadow on your check-in experience. Nevertheless, we were indeed pleased to read that your room was impeccably cleaned and that you received great housekeeping service. I do hope we will have the pleasure of welcoming you back in the near future, at which time we will spare no effort in providing you with a perfectly seamless visit from check-in to check-out. We appreciate your recommendation and it's wonderful to know that our legendary guest service and lovely facilities impressed you. With gratitude, Tariq A., GM

"Good stay"

5
121tomm, Mt. Sterling 22/12/2020

Internet in my room was rather slow, but the room was very clean and quiet and the hotel location was excellent. The last night the lock malfunctioned and I could not get into my room. The lovely young desk clerk worked long and hard in the cold, and with the assistance of another guest who had some tools, was able to get a cover removed so that she could use her master key to open the door and let me in. Other than these two issues, my stay was quite pleasant, the price was excellent, and I will certainly stay there again next time I'm in Bowling Green.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Hello Tom, Thank you for complimenting our warm and welcoming staff who are always eager to assist with any questions or concerns you may have. Our team is expected to uphold our SureStay by Best Western hotel's reputation for guest service and so, is always very responsive. We take these matters very seriously as this malfunctioning lock must have been quite frustrating. We are very proud of our genuinely friendly, professional staff and will make sure to commend the young lady you mentioned in your review for the exemplary service she provided during your stay. Thank you for sharing your feedback with us. We do pride ourselves on providing impeccable guest service and a relaxing and comfortable stay and so we thank you for highlighting this. Regards, Tariq A., GM

"Great value"

5
K8793DFwilliamc, Alexandria 18/12/2020

I chose this because of its proximity to the National Corvette Museum and was very pleased. The rooms are clean and fixtures and furniture appear to be new. Everything worked perfectly. It is much nicer on the inside than one might expect by its exterior appearance. The service was exceptional. Covid-19 precautions were evident. Amazing value for the money.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Hello Thank you very much for your review of your recent stay at SureStay Hotel by Best Western Bowling Green. We were delighted to read about your positive impressions of the hotel. Having the opportunity to unwind in our unique location that is in such close proximity to the National Corvette Museum and the sights and scene of Bowling Green can be a real treat. We are so glad you fully enjoyed your time while in residence with us. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to COVID-19, we have taken additional measures developed in consultation with local public health authorities to make our cleaning and hygiene protocols even more rigorous. We are pleased that it has ensured that you feel safe and well cared for. We hope you can return for a visit sometime soon and enjoy the faultless experience that we always aim to deliver! Regards, Tariq A., GM

"Down Trucker"

5
User 18/12/2020

I'm a over the road trucker. My truck went down in Bowling Green, the truck shop recommended this Surestay. This motel was great, they allowed me to check in early, the room was very clean & their was a wide variety of channels on their cable package. Hopefully I'm not broke down anytime soon, but if I'm in the area, I'll be staying here.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Hello 288darnellw, Now this is a superb review to read! Thank you for taking the time to share your appreciation and your loyalty. I am so pleased that you thoroughly enjoyed your stay experience with us at our SureStay by Best Western! We certainly could not ask for a better endorsement. You highlighted all the personal touches implemented to ensure a great experience - indeed nothing is too much for us and I am thrilled you could experience this quality service first hand. We eagerly await another opportunity to host you again in the coming months, though we hope it's not due to a breakdown! Regards, Tariq A., GM

"Best Hotel Experience"

5
cubs2769, Lombard, Illinois 10/12/2020

The front desk personnel was welcoming, friendly and helpful even when I arrive in the early AM hours without a reservation. The same person was at the desk when I left and he was equally pleasant then. He was truly invested in making my stay comfortable. The facility was clean and new. A great experience

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear cubs2769, Now, this is a superb review to read! Thank you for taking the time to share your appreciation of our SureStay by Best Western. I am so pleased that you thoroughly enjoyed your stay experience with us! We certainly could not ask for a better endorsement. From our Front Desk colleagues to our Housekeeping team, everyone is fully invested. You highlighted all the personal touches implemented to ensure a great experience - indeed nothing is too much for us and I am thrilled you could experience this quality service first hand. We eagerly await another opportunity to host you again in the coming months. Regards, Tariq A., GM

"Driver"

5
charlesf589, McAllen, Texas 08/12/2020

Nice clean and quiet, will be staying here next time when in Bowling Green, real close to The Corvette Museum, restaurants close by, right off highway. Comfortable beds, good water pressure with plenty of hot water

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Hello charlesf589, How lovely to hear how much you enjoyed your stay with us! We are so glad to see that you were impressed with our hotel and services, and thrilled to see that you highlighted the convenience of our location. With our enviable central location, we are a great base for exploring this incredible city. I am happy that our quality mattresses and perfect choice of bedding guaranteed a great night's sleep. Your kind words about our clean and serene ambiance also left us humbled. We will certainly share your feedback with everyone and thank them for looking after you so well. Thank you again and we hope to welcome you back very soon! Regards, Tariq A., GM

"My stay"

5
997lorettah, United States 25/11/2020

This is a great place to stay. Came to Ky to help my son move into his new home, and stayed at the Surestay. They are very nice people and clean rooms. Will be staying here on my next visit. Also has easy on and off to the interstate.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear 997lorettah, The safety and comfort of our guests are our priority. As you experienced, we always endeavor to offer the very best service and your review encourages us to ensure that we cement the reputation of our fantastic SureStay by Best Western hotel as one of the best in Bowling Green. The many aspects the hotel has to offer range from our superb location to the restaurants in close proximity. Not to mention our spacious bedrooms that are incredibly maintained. Our SureStay has such a friendly and welcoming appeal that our guests feel it is their home away from home. Thank you again for your five-star review and we look forward to you returning to our wonderful hotel. Until that time from myself and the team, we wish you all the very best. With gratitude, Tariq A., GM

"Great gem! Clean!!!! Great service"

5
User 19/11/2020

What a great little hotel. I've had to stay at a whole lot of hotels during this whole covid disaster and I can honestly say that this was the cleanest hotel room I visited since this all began back in whenever...I'm Marriott Platinum elite and this little place was cleaner and felt safer than any of the probably 10 or so hotels I've stayed at in the last 6 months. This was a pleasant surprise on my trip from Chicago to Florida. I'm in the process of moving myself and my dog down to Florida and when my eyes were getting too tired to go any further late at night I decided stop in bowling Green and stay here based on the positive reviews and the affordable price as well as it being pet friendly. When I checked in at about 2:00 in the morning the front desk gentleman was super pleasant, very helpful, I'm very friendly. I was pleasantly surprised when I checked into the room because it was extremely clean. Everything in the room was perfectly in its place from the hotel info sheet,remote,and even the shampoo. Anyone can make a bed but I feel that you can really tell how clean the place is when you look a little beyond that into some of the corners,and this place didn't miss a speck. The heat and AC unit was very quiet and the that was quite comfortable, much better than I anticipated. Upon checkout, the general manager made the experience even better with his wonderful demeanor and friendly welcoming personality. Definitely would highly recommend.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Dear Laramik, We are thrilled to receive such an amazing review - thank you for taking your time to share your experience with us. Here at SureStay by Best Western, our ethos is to serve our guests with warmth and professional service. We are nestled in a superb Bowling Green neighborhood where our guests delight in taking advantage of the attractions and sightseeing opportunities is a few minutes away by car. We are grateful that we earned a top spot on your list of favorite hotels. Your kind words were shared and celebrated with our team. No matter the occasion for your visit, for work or for fun, we always strive to provide the best possible experience for every guest which includes meticulously cleaned and maintained guest rooms and facilities. We appreciate your fantastic feedback, your recommendation and we are looking forward to welcome you again very soon. With gratitude, Tariq A., GM

"Tara"

5
User 19/11/2020

The hotel was great ! Traveling with a service dog and they had no problem with that. Very clean and affordable. Would definitely recommend .every one was friendly and understanding and accommodating to our families needs

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Hello Jtlapp, I'm thrilled to learn your recent stay at our SureStay by Best Western was practically perfect in every way! Thank you very much for your rave review! We do have an enviable location - you really can't beat the fact that we are so close to the best that Bowling Green has to offer. I am especially happy to know you had such wonderful experiences with our hotel staff, as we are always striving to provide the highest level of guest service. I cannot express enough gratitude that you have sought to salute their efforts with such a great review. From the comfort of our accommodations to the cleanliness of our facilities, this SureStay is truly special—we hope to welcome you back again soon! Thanks for sharing your review with us! Best, Tariq A., GM

"Probably got what I paid for"

3
User 26/10/2020

Needed a room to stay in on the drive up from Florida. Had 2 rooms side by side that were supposed to be non-smoking. One was fine, but the room I stayed in reeked of smoke. Spoke to the manager about this as well as the noise out in the parking lot coming from some young adults hanging out in the parking lot partying. Was told he couldn't move me due to the hotel being full. Claims that housekeeping tries to sanitize and deordorize each time. Not buying it. There was no way this is the first or only time someone smoked in that room. And he also said the noise should stop by 10 given a noise ordinance. At 11:15 pm I had to call the front desk as it was still continuing. They were very pleasant and tried to be helpful. However they still chose to rent to young adults to party at their establishment.

"SureStay"

5
User 26/10/2020

The SureStay is a new addition to the Best Western lineup. Previously this location was called America's Best Value Inn. Having traveled the country enough times, this location has convenience stores and restaurants within walking distance as well as the Corvette Museum and a few other local attractions nearby. Great place to stay during any of the car gatherings such as LSFest, Import Alliance, and Corvette meet ups.

"Clean, Spacious and Quiet"

5
debasis457, Sterling Heights, Michigan 24/10/2020

Very near to all Bowling Green tourist destinations. Parking infront of the room. Room and bathroom was very clean. Breakfast was grab bag which was good too. Check-in was quick and employees were helpful.

"Excellent Stay"

5
KarenRowe40, Willard, Ohio 24/10/2020

This was a great place to stay! The staff was very helpful, friendly and delightful. The room was very clean and exactly what we needed for our overnight stay. We actually booked a double bed and the front desk clerk upgraded us to a king due to a cancellation without charging us additional. They are coping with the COVID dilemma and it was not unbearable. I recommend this hotel and will be sure to stay here again the next time we are in the area.

"Friendly staff, close to corvette museum"

4
Elizabeth J, Lexington, Missouri, United States 19/10/2020

This was our first visit to Bowling Green and to the Corvette Museum. This motel was advertised as recently remodeled and under new management. The clerk, Maggie, was outstanding - as the person who checked us in. Friendly, southern hospitality and sanitary. The queen bed was comfortable and the room clean. There were 3 pillows on a queen bed for two people, which aren't enough. But, after asking for another pillow, we got one from the friendly manager. The only complaint is that the metal door plate where the lock is on the inside of the door was filthy. It appeared to have not been cleaned in a long time. We brought wipes with us and were able to immediately wipe it down and anything else we thought might qualify. It's the attention to details like four pillows on a queen bed and door handles and light switches being cleaned that are so important especially nowadays. While the motel is close to the museum, there are two abandoned buildings next to it . Not the motel's fault, but left us wondering how safe we were. There also weren't any hangers for clothing. We had to drape our clothes over the door. We didn't have any problems in our two night stay despite a lot of activity in the parking lot. In hindsight, despite the closeness to the museum, we discovered numerous restaurants and higher end hotels just five miles down the highway - ten minute drive - away, where we'd likely stay again.

"Great staff"

5
User 14/10/2020

I visited SureStay on 10/12 on a whim. I am a Marriott platinum rewards member due to business travel, but I needed a hotel that would accommodate my yorkie at a fair rate with a nearby open door type of hotel courtyard and quiet setting. Major plus, right next to I-65 & Starbucks. The hotel wasn't perfect, but it fulfilled what I needed for the time being. Staff was very attentive and pleasant.

"Great stay!"

5
User 13/10/2020

Just got home from staying here for 4 nights with my young son and grandmother. Good location in the middle of lots of attractions, the corvette museum is right across the street, and the many caverns are within a 20 to 30 min drive. The hotel was clean and newly remodeled. There was no continental breakfast but they did pack individual go breakfasts at the front desk to pick up . It was a great stay,and I would stay here again!

"Awesome choice for a last minute stay"

5
User 30/09/2020

We enjoyed our stay. Great location Very friendly staff Nice room Great value. Nice choices of restaurants near by Delicious fried chicken at gas station close by hotel. Continental breakfast was great need more than one choice of muffin.

"Great...."

5
User 24/09/2020

This place was great, clean and the staff was excellent! I would come back and stay here! It was pet friendly. It was close to restaurants and the attractions around the area. I will recommend this to family and friends.

"Great Place"

5
User 23/09/2020

Room Was Clean, Service was Great, Location is Excellent right by the highway Close to Corvette Museum. I recommend this hotel to anyone staying in the Bowling Green area. I will be booking my next trip here.

"Awesome Customer Service"

5
User 23/09/2020

My husband and I have spent many days and nights at many hotels in my life as a former athlete. We are very satisfied of the quality of service we receive from ALL the staff here at this hotel. Personally, I felt like I was at home. The hotel is clean and very accommodating. Having a mom who was a former hotel Executive Housekeeping supervisor with Sheraton and Holiday Inn for over 30yrs, I am usually picky where I staybecause of her guidance with standards. But, I must say, Tariq and his team are wonderful. Anytime we return to Bowling Green, we will continue to stay at this hotel because of the good service and prices. So, if you ever come to Bowling Green check in at this Surestay!

"Great place to stay for a car show"

5
User 21/09/2020

Room was just what we needed, great location from venue. Close to restaurants, Quiet clean, staff was nice helpful, we will stay there next year for the same Car Show. It was also close to Corvette Museum as well, close to interstate too.

"Great Place"

5
User 20/09/2020

Hotel was very clean and nice. Staff was very friendly and polite. They were ready to help anyway they could. The outside was neat and well taken care of. The appliances in the room were clean and all worked.

"Great Value & Excellent Customer Service "

5
JCLRASCAL, Versailles, Kentucky 13/09/2020

I spent 9 days here over 2 different weeks and was very pleased with the rooms, the customer service and the overall value. This was previously an America's Best Value Inn which I rarely stay at but they have recently rebranded under the Best Western Sure Stay franchise and the hotel has been completely renovated. Practically everything was brand new in the rooms and even though it wasn't super luxurious, it was still nevertheless very comfortable & clean. I had interactions with several of the employees including GM Tariq plus Nick, Maggie and one additional young lady and they were all very courteous, professional & helpful. I think the hotel is owned by an older Asian Indian couple and they were always busy working around the hotel and smiling too. This hotel is right off exit 28 which is 6 miles north of the busy commercial Scottsville Rd exit 22 but it still had several restaurants within both walking distance and also within 1.5 miles. Plus it's only about 4 miles to downtown Bowling Green and the WKU campus. Overall I was very pleased with this hotel especially with regards to the overall value. I definitely will come back and stay again the next time I'm in town on business.

"Dowda⁰"

5
137deborahd, Byron, Georgia 06/09/2020

Enjoyed our stay, quiet and very clean. Staff were very friendly and courteous. This place is the perfect location for the Corvette Museum and other attractions.I easily give it 5 stars. I definently will be staying there again.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you so much for choosing the SureStay by Best Western - Bowling Green North. We are glad that you had a great experience and hope to see you again when you are in the area. We truly appreciate your feedback!

"Great rooms, great staff"

5
SSherlock26, Toledo, Ohio 06/09/2020

The establishment was updated nicely. Staff was friendly and helpful. Room was clean and provided what was needed. The location was great, minutes from downtown which was full of great food options, 2 minutes from Corvette Museum and motorpark, and minutes from other attractions. We are sure to stay again

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for choosing our hotel while in Bowling Green! We are so happy to hear that you had a great experience at our hotel. Thank you for your kind words and feedback, we appreciate you and looking forward to welcome you again!

"Several days stay"

5
User 01/09/2020

General Manager is friendly and professional. Very dedicated to making the place a great place to stay. Staff is awesome as well. Very knowledgeable and competent. Customer Service is excellent and Housekeeping is extremely hard working and kind. My expectations for Customer Service is high because I've worked in Customer Service for years and I'm glad good Customer Service still exists, especially during a pandemic.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you so much for your feedback and for choosing the SureStay by Best Western - Bowling Green North. We are so happy to hear that you had a great experience. We are looking forward to welcome you and serving you again, next time you are in Bowling Green.

"Wonderful place!"

5
Nickkris2016, Addison, Illinois 01/09/2020

We came here with our dogs as a first stop on our roadtrip and they are simply wonderful. The room was a lot nicer than what I was anticipating given the low price and it was quiet, clean and conveniently located! The staff is absolutely lovely and accommodating and next time were out in Kentucky this is where we will stay! Highly recommend!

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for choosing our hotel while traveling through Bowling Green. We appreciate your kind words and are glad that we were able to provide you with a great experience.

"Great place!"

5
User 27/08/2020

We just stopped in for a nap and shower while passing through. The staff was very friendly and the place was clean, with comfy beds! If we're ever in Kentucky again, this is where we'll stay. Thank you!

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for your feedeback and also for choosing the SureStay by Best Western - Bowling Green North. We hope to see you again sometime, we truly appreciate your business.

"Friendly, clean, priced right"

5
judylaper, Markesan, Wisconsin 26/08/2020

What a wonderful find! My husband and I traveling through and found this gem. Newly remodeled it is a clean and friendly hotel. The price was right also. If ever back in this area will be certain to stay here again.

"Great stay!"

5
User 23/08/2020

Stayed for three nights to attend a local event. We were very pleased with the cleanliness of the room. Even the grounds were very well maintained. The staff could not have been nicer! Our room was missing a list of TV channels - we asked for one at the front desk and it was delivered -timely - as promised. We would recommend this hotel to anyone and plan on making it our stop when we travel back through the Bowling Green area.

"Wow! Beyond our greatest expectations!"

5
User 22/08/2020

Just a quick night on our trip home but we could've stayed for days! New exterior & interior in a comfy sophisticated style! New management! Super clean, super friendly & fresh! Right across the street from Corvette museum! Even their covid-19 breakfast bag was a step up!

"Review of surestay hotel in bowling green Kentucky"

5
User 19/08/2020

We stayed for 4 nights for family court and we loved it! The manager TarIQ was very helpful and understanding. The front desk staff Alessia and Nick were very nice and comforting as well as all staff were on top of things didnt have to ask for anything! I'd suggest staying here the rooms were clean and smelled good we even stayed in a room that was a dog approved room and you couldn't tell any other dogs were in there before. Id give it a 10 out of 10.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you so much for choosing the SureStay by Best Western Bowling Green North. We are glad that you had good experience and hope you visit us again when in Bowling Green.

"Very pleasant"

5
johnhM6896XG, Winter Haven, United States 17/08/2020

While this place is listed as a hotel, the rooms are accessed from the outside. I was given a ground floor room as requested. The front desk staff, both checking in & out, were helpful & friendly. The only thing of concern was the bathtub. It was rather slippery when entering to take a shower. It appears that it used to have those decals put on the bottom to make it less slippery, but they were no longer there. Recommended to front desk they consider installing a handle on the shower wall & the front desk appreciated it.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you so much for choosing the SureStay by Best Western Bowling Green North! We are so glad that you had a good experience and truly appreciate your feedback. We can only improve if our guests share their experience with us! I hope we will see you again when you are in Bowling Green!

"Great service"

5
Lovestruck88, Bowling Green, Kentucky 16/08/2020

The room was clean and everyone was super friendly. Tiffany got me checked in quickly and explained checkout time faucets and breakfast. More info then i ever get from anyone at a hotel. Will be back.

Claudia Russell, Sales at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for choosing our hotel and the kind feedback. We are glad that you had a good experience and hope to see you again when in Bowling Green!

"Excellent Service"

5
User 16/12/2019

The room is clean, pillows very comfortable & the help desk friendly and professional. Breakfast was simple and delicious, massive parking lot also can be fitted for 18 wheelers. Highly recommended hotel.

00gc, Manager at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for choosing Americas Best Value Inn Bowling Green and for your terrific review. It is delightful to know you appreciated our clean accommodations and comfortable pillows, as well as our friendly front desk staff. We are also happy you started your day right with our delicious complimentary breakfast. Thank you also for recommending us to future guests, and we look forward to welcoming you back. Sincerely, Assistant General Manager

"Dec0119"

4
User 02/12/2019

Very clean and comfortable. The girl at the front desk was very friendly. Stayed for one night and friendly staff. Close to the Corvette Museum. Continental breakfast, good coffee. Would recommend staying.

00gc, Manager at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for choosing the Americas Best Value Inn Bowling Green for your overnight stay, and for sharing your comments. Even though it was a short stay, we are happy that you enjoyed our friendly staff as well as our comfortable accommodations and that our locations close to the Corvette Museum worked well for you. It is also great to learn you started your day right with our complimentary breakfast and coffee. Thank you again for recommending us to future guests, and we look forward to hosting you and your family again soon. Sincerely, Assistant General Manager

"Good for the price"

4
JGriffin1977, Middlesboro, Kentucky 29/09/2019

Our son os a student at Western Kentucky University and we stayed here for family weekend. Checkin was easy and fast, staff was friendly. The room was very clean, beds are a little on the firm side but were fine. Bathrooms are small and shower water pressure isnt the best but overall the stay was very nice. The property is right off the interstate and there is a gas station across the street as well as a McDonalds and Wendy's, a Hardees is on the same side of the street as the property all within walking distance if so choose. It is very basic but I wasnt expecting anything more. Was quiet just heard people exiting their cars when arriving is all considering parking was right in front of the room Stayed in a downstairs room and didnt hear much above us I would recommend staying here if visiting the area or just needing a place to stay on the way thru the area.

00gc, Manager at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for choosing Americas Best Value Inn Bowling Green for your family weekend. We are delighted you enjoyed your stay and that we were able to exceed your expectations for a great price. We believe that fresh and comfortable accommodations, excellent customer service, and our convenient location make us an excellent choice. Thank you again for recommending us to future travelers, and we look forward to welcoming you back whenever your travels bring you to the area. Sincerely, Assistant General Manager

"Good value"

4
User 27/08/2019

Very clean. Room had fridge, coffee machine. Quiet. Off the beaten track. Not near the downtown core. The closest to the corvette museum. Staff very friendly. Simple breakfast,coffee, toast, muffins , banana and apple.

00gc, Manager at SureStay Hotel by Best Western Bowling Green North, responded to this review
Thank you for mentioning what a good value we are for our guests! We are pleased you enjoyed our clean and well-equipped accommodations as well as our complimentary amenities like continental breakfast. It is also wonderful to know our location close to the National Corvette Museum was ideal for your needs and that our friendly and attentive staff made you feel right at home. Thank you again for choosing Americas Best Value Inn Bowling Green, and we hope to welcome you back whenever your travels bring you to the area. Sincerely, Assistant General Manager

"Incompetent Staff"

1
User 17/08/2019

While traveling in a group of 3 motorcycles, we were caught in a very strong storm and had to pull off the highway at around 10pm. We found this place, stopped in and reserved a couple rooms, and asked if we could park our motorcycles on the sidewalk outside our rooms, under the patios on the second floor, but away from any doors...to which the front desk clerk said no problem. Though the rooms smelled musty, we went to bed around 1100 because we had a 0300 wake up to make our destination. At 0130, the super-loud phone startled me and it was the manager calling to say that we must move the motorcycles, claiming they created a “safety issue”. When we went outside to see what was going on, the manager was there and I asked what the issue was and she said that if there was a tornado, they might prevent guests from exiting safely. (1. Nobody should go outside during a tornado; 2. Moving bikes from being BETWEEN doors, into parking spaces 3 feet directly IN FRONT OF the door, makes exiting the rooms in an emergency LESS SAFE). When we were getting ready to leave (after I couldn't get back to sleep because of the commotion), I told the manager how what she said didn't make sense, so she then said that it violates their parking policy. I asked if I could see their parking or safety policy, she said she didn't have it there. I asked where she might keep that hotel's local policy, if not on-site, and she didn't have an answer. When we were leaving, after the interruption during an already-short night, I asked her if the clerk told her that she gave us specific authorization to park on the sidewalk, between rooms - to which she said no. I asked if there was anything she could do or give some kind of discount for DISABLING our ability to get a reasonably disruption-free night's sleep, resulting specifically from her staff telling us to park there, and her creating an illogical “safety issue” per a policy she couldn't produce. Again there was just “nothing we can do”. What a joke of customer service!! Highly recommend you avoid this place and their incompetent staff.

00gc, Manager at SureStay Hotel by Best Western Bowling Green North, responded to this review
John, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Assistant General Manager

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