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Best Western Plus Clocktower Inn

2511 1st Avenue N, Billings, 59101-2320 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (406) 259-5511
4.5 / 5
1598 Avis Tripadvisor
REVENIR_AU_DEBUT
My research
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Hotel advantages

Activities

Skiing nearby
Swimming pool
Horseback riding

Hotel services

Sauna
Restaurant on site or nearby
Laundry
Air conditioning in the hotel
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
Elevator
24/7 reception
Buisness Plus equipment

Room services

Hair dryer
Refrigerators
Iron and ironing board
Coffee maker
The strong points

Activities

Skiing nearby
Swimming pool
Horseback riding

Hotel services

Sauna
Restaurant on site or nearby
Laundry
Air conditioning in the hotel
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
Elevator
24/7 reception
Buisness Plus equipment

Room services

Hair dryer
Refrigerators
Iron and ironing board
Coffee maker

Description

Conveniently located in downtown, this pet-friendly Billings hotel is near popular attractions, many corporate locations and major medical facilities. Looking to make the most of your work trip. Business travelers have just a short commute to the areas corporate locations or organizations, such as First Interstate Bank, Rocky Mountain College, MSU-Billings and Strategic Retirement. You can also talk business on the golf course - Par 3 Exchange Golf Club is just a mile away from the Clocktower Inn. Sports enthusiasts will also delight in visiting Metra Park Arena and Dehler Park baseball field both are less than a mile away. Many other attractions are within a mile of this Billings hotel, including The Pub Station, Yellowstone Art Museum, Historic Billings Depot, Alberta Bair Theater, Historic Moss Mansion and Shrine Auditorium. Guests enjoy taking a short drive to Zoo Montana, Pompeys Pillar, Bighorn Canyon Park and Beartooth Mountain Pass. Many vacationers also stay at this pet-friendly Billings hotel when visiting for the Montana Fair. You will find all the comforts of home in the spacious, clean rooms - all offer cable satellite television, a refrigerator, a coffee maker, high-speed wireless internet access, a desk and more. Stellas Kitchen and Bakery is on the premises and 15 restaurants are also located within a less than a mile of this downtown Billings hotel. Hotel guests are also encouraged to take advantage of the 24-hour exercise facility, free parking, business center and meeting facilities. Call today to find out more about having your next meeting with us. For a stay in downtown Billings with a great location, make a reservation at the Best Western Plus Clocktower Inn today and save. We have EV Chargers! There are 15 restaurants within easy walking distance. Traveling with your pet? We have limited pet-friendly rooms. Please check with the hotel to confirm your room is pet friendly.

Activités

Customer reviews

4.5
based on 1598 guest reviews
Excellent
912
Very Good
409
Average
156
Poor
69
Terrible
52
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Best Hotel Choice in Billings"
Dave2014981, 09 Octobre 2024

The hotel was clean and well kept up and the room was very comfortable. No issues with the WIFI. Be sure to use your voucher or the free breakfast next door. The breakfast there is really good as are the baked goods. The manager of the hotel is super nice and very accommodating. The hotel staff is friendly and attentive. I will definitely be staying there again as I come to Billings each year.

"Great Value"
Fish224, 07 Octobre 2024

I was in Billings for business, and they had arranged the room at the Clocktower. I normally stay at the Northern, which I love, but I thought the Clocktower was a terrific value. Really friendly staff, big clean room, comfy bed, and good amenities. The location is right downtown and really convenient.

"Great Hotel"
Ryan D, 12 Septembre 2024

This place is really nice. It was clean with a really comfortable bed. The staff was great. I didn't have any noisy neighbors. I got there early so I had a good parking spot. Some of the carport parking looked a little tight but I didn't have to deal with it. All in all I have nothing to complain about other than I wish my boss would give me more days off so I could visit again!!!

"Fun weekend in Billings! Shopping, gambling, eating and Cody Johnson concert!"
GrandTour3924, 09 Septembre 2024

The staff are very friendly and helpful! Close to, (walking distance) fine restaurants, lounges, coffee and shops. Rooms are clean, great bed and shower. Stella's restaurant has amazing food and the best fresh squeezed orange juice! Great coffee and bakery!

"Mother daughter trip"
Jonda Q, 08 Août 2024

We Loved the separation between the sink and bathroom so 2 can get ready easily. The Beds were super comfortable. I had four soft pillows to curl up with for a great night's sleep. Breakfast was included and directly across the parking lot. Bakery items and resturant really hit the spot.

"Stay Here"
mslade, 07 Août 2024

Conveniently located in central downtown Billings. Check in and out was easy. Staff were very friendly. Room was clean, bed comfortable, and bathroom was clean. Breakfast is at a restaurant a few feet away and you're given a coupon with a list of choices. Adequate parking. Lots of eating establishments within walking distance. I would definitely stay here again.

"This is great hotel and the team represents Best Western well. The breakfast provided is at Stella's Kitchen/Bakery."
Bill J, 07 Août 2024

Great breakfast at Stella's Kitchen/Bakery. This small restaurant is open from about 0530 to about 1500 and they have their own bakery there. They make homemade fruit pies and cinnamon rolls. The normally have breakfast and lunch and serves breakfast only on Sundays. Great restaurant.

"Breakfast was the best"
Loretta B, 06 Août 2024

This Best Western was hard to locate, and parking was tight, as they had under cover parking. Mathew was efficient at check in. Pros - very clean, good bed and linens, vanity outside the bathroom, Keurig coffeemaker in room. Cons - Small room with not enough room to set bags, connecting door (we asked for NO connecting door), No hot water in shower, whirlpool tub didn't work. Breakfast - We received a voucher to Stella's Cafe (next door) and I had, French Toast, 1 egg, 2 bacon slices and coffee, Hubby had Biscuits and sausage gravy, 1 egg, hash browns and coffee.

"Stay away"
Jen C, 04 Août 2024

This is maybe worth $116 a night at best. Certainly not $250+ for the king suite. Our room wasn't properly cleaned, with a washcloth from the previous guest still hanging over the shower curtain. We also had quite a few ants in our room And we didn't have pillows for the sofa bed despite me putting on the booking that we would need sofa bed linens (there were none when we checked in but the young male quickly brought us sheets and a blanket) and despite me requesting them a number of times from the staff - who told us they simply didn't have any and there was nothing they could do. Absolutely insane to not have enough pillows for the booked rooms at a hotel and to not empower your employees enough to have them focus on finding solutions instead of raising their voices (the older woman who took over the phone from the young man) and then just suggest (knowing all the above mentioned issues) at 8:30pm that we just check out and find another hotel - while we have small children who were in bed trying to sleep already. Absolutely horrible. Delicious breakfast next door at Stella's

"A happy, comfortable stay"
Lunette F, 19 Juillet 2024

Our family reunion of 8 all stayed at the Inn. The location was ideal for walking to enjoy restaurants, shopping, and the Weatern Heritage Center. I was able to buy local art at the Strawberry Festival. The airport was only minutes away. The summer weather turned out to be unusually hot so the courtyard pool was a welcome relief. Outstanding breakfast options.

"New mattresses needed"
BEH1960, 17 Juillet 2024

Ok location, parking is bad, rooms were clean, pool area is ok. The mattresses we had were staging in the middle. Staff were nice. Best part is the breakfast voucher for Stella's next door. I wouldn't say avoid this place, but the mattresses definitely would make me think twice about coming back.

"Great choice for a hotel"
George M, 16 Juillet 2024

Great place to stay. The location was in downtown near a number of other hotels so meeting other family members for a wedding was easy. Rooms were large and clean. The pool was well maintained. The staff was very friendly. The hotel gave a breakfast coupon for Stellas (just a 3 second walk) which covered the cost of a great breakfast. Locals come to Stellas for breakfast and lunch. Reasonably priced for late spring/summer season.

"Great hotel & breakfast"
Corinne H, 09 Juillet 2024

Everything from check in to check out was fantastic! The staff are super friendly and helpful, the rooms are clean and a good size, the pool was great (it's heated and lit at night!). They also have a fireplace near Stella's but our group didn't use it. Stella's is the restaurant that provides your breakfast and it was so good! Thanks for a great stay during our girls Softball tournament!

"Amazing place to stay!"
parnellcorinne, 09 Juillet 2024

The staff were friendly and the rooms were spacious and comfortable. We were right by the pool and used it a couple times - it's heated and lit at night too! The breakfast restaurant (Stella's) was phenomenal too! Would stay here if ever in Billings again.

"Billings Trip"
Shannon B, 01 Juillet 2024

This was a nice clean hotel located in a safe neighborhood and had a wonderful restaurant right next to it

"Good budget hotel with a couple of 'buts'"
IanPurvis59, 30 Juin 2024

Very good location for Downtown and shopping and dining spots. Good sized bedroom and bathroom. Too close to 2nd Ave for my liking and at times it was very noisy. I would have preferred a room on the inside of the hotel complex. Staff were helpful at all times and breakfast at Stella's Diner was first class,

"EXCELLENT BEST WESTERN"
Wendy Q, 29 Juin 2024

This is one of the BEST, Best Westerns that we have ever stayed at. The hotel was well organized, very clean, and safe. Stella's Kitchen and Bakery excellent. Staff at hotel and restaurant were friendly and attentive. It also elevator! The shower was big with rain head. We would definitely stay here again.

"Nice Hotel for a Good Night Sleep"
LazyRT, 21 Juin 2024

We just stayed for the night but the hotel was clean, the pillows and mattress were comfortable and the breakfast options were good. The staff was very friendly and helpful.

"Great Location"
mppermitting1, 07 Juin 2024

The Clock Tower has been a main stay for travelers for many years. It's location is very centralized and there are several very good restaurants within walking distance and of course Stella's which is second to none for breakfast and fresh baked goods!

"Cleanest place i have ever stayed"
Kathleen M, 05 Juin 2024

This was the cleanest place i have ever stayed! I have traveled a lot so I have many places to compare it to. Lots of fun stuff to walk to and best free breakfast! Did not like that i had accidentally chosen a Motel, with out side doors, but there was an elevator and secure doors to access all the areas so felt very comfortable.

"Great hotel"
sugarbear88517, 04 Juin 2024

I enjoyed my stay at the best western clock tower inn. The bed was comfortable as always like any best western I've stayed at. The pool was heated and outside which I loved. There was a nice fire pit located outside by the front office to sit at and relax. There was a nice fitness room. The staff here was very helpful. An off duty house keeper noticed I looked lost trying to find my room and she showed me where my room was. The breakfast is partnered with a restaurant next door and it opens at 530. I had to be on the road at 6am and i got me food quick to go and was on the road before 6. Thank you staff at the best western clock tower inn Billings I will definitely be staying here when I travel through.

"Convention"
pishcan84, 04 Juin 2024

Great staff only issue is parking I need a hundred charters so mine still writing and writing and writing

"Summer Cross Country Trip"
Edward B, 27 Mai 2024

We were traveling to the east coast from Alaska and stopped at Billings. We had no idea that we would find one of the best hotels on our journey! Friendly staff, great room and breakfast at Stella's were excellent. We highly advise anyone traveling through Montana to stop at the Clocktower Inn.

"Nice place and a Great Breakfast"
blakef27, 26 Mai 2024

The hotel is in downtown Great Falls. It's easy to find. It appears to be an older property, but it is well maintained and clean.There is also free covered parking that is available on a first-come, first-served. The hotel staff was friendly and welcoming. The breakfast was provided by a restaurant on the premises of the property. Guests get to select from a menu of 8 choices. All breakfasts are individually prepared and delivered to your table by a waiter. It was the best breakfast my wife and I had received at a Best Western. In fact, it was the best breakfast ever received at a hotel that provides breakfast as part of the stay,

"Conveniently downtown, but..."
Lonesome_Sparrow, 15 Mai 2024

The hotel was quite ok for the one night I was staying there. What's good is that the parking places are under the roof and you don't get wet from the car to the room. They don't have breakfast, but you get a voucher for the neighboring restaurant, where you can select between a handful of combinations. This is not how I like my breakfast when on the road. I'd prefer to combine the stuff I eat by myself which is usually the case at other hotels of that brand.

"Very poorly ‘updated' room"
roselaneess, 06 Mai 2024

Noisy, paper thin walls, poorly updated and expensive. Would not stay again. People running straight piped trucks through the parking garage outside our room.

"A Very Nice - Clean - Updated Property in Downtown, Billings, MT"
Barry G, 04 Mai 2024

There are a handful of downtown hotels in Billings but this is a very good choice if you want to stay in the downtown area. Two levels to the hotel but an elevator is available. Lighting inside rooms is extremely bright. This could be a good or bad thing dependent upon how bright one likes their room. Plenty of places to eat in the area for evening meals. All employees were very helpful and/or personable.

"Great location!!"
ma3101, 27 Avril 2024

We went to a concert right across the street for this hotel, so for us location was key. The room was clean and met all our expectations. Our only complaint was the noise from upstairs. You can hear everyone walking around. That being said, we would stay again!!!

"One day getaway"
AnthonySimmons3, 11 Mars 2024

Love the room, very relaxing!!! I tend to come down often with a couple of friends for the weekend. It's a great location and it's by pretty good restaurant as well as social locations spots. They have worked with me before on rates, not sure why it changed.

"Parking issues"
mh98535, 26 Février 2024

We're told we could park the 14 ft box truck on the exit of the hotel. 3 hours later, we are ready for bed by now, got a phone call that now we had to move the truck because of the garbage truck coming the next. Day. As we were checking out the garbage truck came, we would not have been in their way.

"BW down town"
jkb0tt, 10 Février 2024

We have stayed here several times. The times we had our dog with us were our best experiences. The down town noise can be loud depending on your room location. Stella's is fantastic and the staff is friendly.

"Trust us...stop and stay at this BW!"
Jeffreywatson317, 21 Janvier 2024

Close to interstate, safe, comfortable and welcoming..covered parking in this fabulous older BW location...and you MUST stay for breakfast! The hotel will give you menu options for registering guests...an man o man is it an amazing restaurant...I could barely finish the portions and the service was beyond reproach. Stop, stay and relax...soooo worth it

"Excellent stay!"
Jeanne K, 17 Janvier 2024

Stayed on a vacation trip, room was large and very clean. Excellent staff and breakfast was amazing!!! Would definitely stay again! Only negative thing was no microwave in the room, but giving 5 stars regardless as everything else was perfect!

"Loved this hotel"
happytraveler1971, 06 Janvier 2024

Super nice hotel located downtown, walking distance to so much. Check in was easy, staff friendly. The room was very spacious, clean, comfy pillows and loved the thick towels. I set up an airport shuttle for the AM. Not only did they have amazing pasteries to-go but the shuttle was on time and friendly driver. Quick trip to the airport. Highly recommend this hotel

"Amazing stay in the Heart of Billings"
Kara307, 28 Décembre 2023

Beautifully remodeled rooms. Boathrooms have in floor heat. Rooms are nice and spacious - great for traveling and working remotely. One of the best features is breakfast at Stella's Bakery. Amazing food. We dined in and carried out. Both options were great. Amazing service.

"confusing room lay out"
Jeff M, 25 Novembre 2023

couldn't find our room. drug our suitcases all over and up the elevator and found out it was on the other side up a set of stairs. Opened the door to find a room that hadn't been cleaned. Desk clerks aren't friendly. Parking sucks.

"worst hotel ever seen - afraid to park, afraid to take one step in area"
MBasedow, 01 Octobre 2023

We've been through Billings before . It is largely a pit, but the piitiest part is downtown, where one finds the wayyy out of time Clocktower BW looking like a horror movie set. The were active drug users in in impossible parking lot. A man crouched in the handicapped spot cleaning his nails and teeth with a long, notched knife. Sirens were screaming an there was a line waiting at this place that was perhaps 50% people experiencing homelessness or worse. How on earth this became a BW-plus beggars belief. We drove perilously through accidents an police incidents to the newish chain hotels near the I-90 Zoo exit. We found something cheaper than American Horror Story BW downtown. For the record, I lost money thanks to these insanely inaccurate reviews, and in addition, my attempts to call BW or management went to AI chat as far as I can tell.

"1 night stay"
bacerac, 13 Septembre 2023

Stopped for 1 night during a road trip through the area. The hotel was easy to get to, the designated parking was great, room was very clean and comfortable. The restaurant breakfast was great!! Highly recommend!

"Great customer service! Beautiful outdoor pool! The BEST hotel breakfast we have ever experienced!"
badnadkoch, 28 Août 2023

We came with our 2 kids for the weekend. We are Best Western rewards members. Without even asking we were offered an upgrade. They gave us a poolside room. The hotel breakfast is a voucher that is used at the restaurant adjacent to the hotel. A choice of 7 meals that are made fresh to order. You can sit and dine or they will prepare it to go. Hands down best breakfast ever!

"Great stay in Billings, MT"
Mary W, 23 Août 2023

Just spent one night in this hotel but it was very nice. The bed was super comfortable and the room was spacious and very clean. Breakfast was included and it was also really good. We would definitely reccommend this hotel.

"Great hotel - amazing staff"
Jason R, 23 Août 2023

Best hotel I have stayed at in Billings, staff were very accomodating. Rooms were newly renovated and clean, breakfast was supplied by the attached restaurant with a choice of menu items and was fantastic. Downtown location with walking distance to a number of restaurants. As a bonus, this hotel offered a motorcycle washing station.

"Centrally Located in Billings, Cool Place"
Kris O, 19 Août 2023

The staff at this hotel was very nice and the room seemed to be recently remodeled. I wish I would have had more time to use the pool and eat at the restaurant, but I was in and out. The next time I'm in Billings I'll stay here for sure. A side benefit is this hotel is right in the middle of a lot of restaurants and bars in downtown Billings, which makes it very appealing. No driving needed for a good time!

"Best Western in Billings, MT Gem"
robtravels2023, 14 Août 2023

This is a really nice hotel for the value in downtown Billings walking distance to all the downtown shops and a few blocks from some well known restaurants. Hotel provides a voucher for a breakfast with many options at a local favorite restaurant. The food and volume for a complimentary meal far exceeded my expectations.

"Very clean, affordable and walking distance to restaurants."
poseidon847, 09 Août 2023

Within downtown area. Easy access to restaurants, shops and bars. Lobby is very clean, room is great for the price, friendly staffs. Affordable price. They provide a great company discounts. Breakfast was great

"The Best Western Clock Tower has everything."
Justin K, 08 Août 2023

Superb service from the moment Brooke checked us in. Lovely, clean, and attractive room. Did not have the opportunity to use the pool. For the only time that my wife or I can remember, the complimentary breakfast was a choice of one full selection from about ten real breakfast plates like eggs and potatoes, oatmeal and fruit, etc., not just a bagel and cold cereal. Located right downtown with a dozen places for dinner within an easy walk.

"Never again"
davidpbr3, 03 Août 2023

Traffic noise through the entire night was untenable. Sky high luxury resort price for a downtown middle of the road motel. The only plus,,,,it was convenient to my business meeting and the optional hotels where I could have stayed were booked. I'll plan better next trip.

"Best Westen Clocktower in Billings Montana"
Z5910TIstephenb, 31 Juillet 2023

The best staff and facilities with lots of support and both knowledgeable and efficient personnel. Having an agreemnet with Stella's Restaurant next door was great! Shuttle service a terrific addition.

"Great stay"
Twila E, 28 Juin 2023

Check in was smooth, All staff we encountered were friendly. Nice clean hotel rooms. The breakfast was great and the hotel was walking distance to several food and drink options. We would definitely stay here again.

"Gem hotel in Montana "
CSS9112014, 26 Juin 2023

What a gem. Very safe and clean establishment the fire pit to sit out was wonderful our king room was so comfy bed was perfect slept great There bfast is right next door and off a menu was delicious! We would stay again

"Valiant attempt to upgrade"
Freedom27270861346, 17 Juin 2023

What we liked: air conditioning was on when we arrived; soft bed and pillows; large bathroom; good size room; cookies and water upon arrival; large TV; some covered parking; breakfast at a real restaurant next door (waiting list got up to 45 minutes); friendly skeleton staff; WHAT WE DIDN'T LIKE: small frig without freezer and spoiled, smelly food left in it; no microwave; personal hair in tub and shower and on shower curtain; horrible smell from spoiled food left in the room; germy shower curtain; used bar of soap with personal hair on it in bathroom; all bottles of shampoo, conditioner and body wash were empty (called the front desk to ask for supplies but was told they didn't have the staff to bring soap to us but I could get dressed and go to the office to get soap); FYI: nice outdoor sitting areas; nice pool area but noisy at night; large, old complex; heard dogs barking and howling (not near our room) so they must allow pets; in the center of downtown

"Hospital"
741krisg, 18 Janvier 2023

The staff were very accommodating knew I has a procedure done at the hospital and made sure I had a bar in the bath room was very hel pful for me the bed was very comfortable and breakfast was wonderful

"Jet lagged family with teens in subzero Montana"
larandre2018, 09 Janvier 2023

The Clocktower shuttle picked us up from the airport minutes after we called. We were really pleased with the room, location, friendly staff, downtown discounts and Stella's famous breakfast. We stayed on two different occasions, invited friends for breakfast get togethers and ended up recruiting additional family members to book a room as well. Recommended.

"No manager to resolve issue"
Retiredbeanctr, 01 Janvier 2023

Hotel was excellent with new high end remodeled rooms, heated floors, wood shutters, huge TV and charging station on the clock. The breakfast at the attached restaurant was excellent, food portions were huge. we had the omelette and cinnamon roll. Had problem with the desk clerk on check in but no manager was around to resolve the issue that she would not give me the breakfast menu even though I was fully checked in and my credit card was run. "company policy" I had to wait for requested first floor room which was not a problem so I could not get menu until I got room key

"Comfortable and clean stay!"
india0309, 18 Décembre 2022

Friendly service and a clean comfortable room made this a great stay for the two of us and our dogs. This hotel has an excellent location with so many great restaurants nearby (we loved Jake's Downtown), and we saved 10% with our room key. The complimentary breakfast from Stella's was delicious as well. I highly recommend this hotel for comfortable and well-located accommodation.

"Great place"
Babbee W, 16 Décembre 2022

Remolded rooms, best breakfast, the pastrys at Stella's are very good and the staff at Stella's are friendly. Pet friendly and great staff will do what ever it takes to make your stay a great one. Thanks for making it a great place to stay for our Christmas shopping

"Clocktower Inn, always a good choice."
rjthomas406, 24 Novembre 2022

Throughout the years I have stayed at the Clocktower Inn several times. The experience has always been great. The rooms are fairly priced with everything you need and are comfortable and quiet. Breakfast at Stellla's never disappoints, it's the best fringe benefit of staying at the Clocktower by far. Combined with it's prime location downtown, it's hard to beat the value per dollar at the Clocktower.

"Always the Best"
frankieq300, 17 Novembre 2022

A wonderful gem in the heart of Billings, Mt. Should you have any sort of concern it is always addressed very quickly and as we are usually in the town for medical purposes they can and do help with easing the strain of the visit.

"My ‘Go To' hotel"
donmorgan2022, 12 Novembre 2022

I always enjoy staying here. Clean, easy, friendly staff, welcoming, comfortable beds, Stella's! The location is close to many nice restaurants of all ethnicities and some excellent pubs. Wouldn't stay anywhere else.

"Fantastic Stay"
japlg897, 08 Octobre 2022

The service was great. Rooms were nice and clean. Fantastic for the price! Comfortable beds! You get 10% off local bars and restaurants. Grab and go breakfast available or top breakfast restaurant in Billings next door. Extremely close to the Metra.

"Great spot!"
Peter v, 06 Octobre 2022

I came through with a touring band, and loved this hotel, and the breakfast across the way was great, too. It's getting harder and harder to find a decent hotel for a reasonable price, so this was a pleasant couple of nights for us.

"Excellent Experience"
Linda A, 23 Août 2022

We couldn't have asked for more! Very helpful and friendly desk agents,delicious free breakfast at Stella's Diner right next door, comfortable bed, refreshing pool with long hours, convenient location!

"17 Year Review"
Z5910TIstephenb, 22 Août 2022

Every summer for the past 17 years I have had the comforting and relaxing experience of staying at the Clocktower Inn. Professional staff, impeccable facilities and a grand experience. I slept like a baby and totally relaxed and it was precisely what I needed!!

"Late night"
uthe2022, 20 Août 2022

Clean nice room! But………did not get room I booked. Breakfast is a local restaurant next door with only a couple of choices and a 60 minute wait. No elevator. No microwave in room. Beautiful room but with other issues it makes it hard to choose them.

"Best Choice in Hotels"
Patti C, 20 Août 2022

Looked for nice hotel in Billing's MT, the Best Western is always our choice of hotels, we were not disappointed, the check in and service we received was exceptional, as was the check out, the hotel breakfast was first class as was all the amenities , the pool and area was clean and well kept. A plus was the covered parking for the vehicle, I would recommend this hotel to everyone.

"Great rooms and super clean."
Q5394CZrobp, 18 Août 2022

Came in for a couple of days for business. Staff Had amazing customer service and the front desk keep checking on me. Made me feel like I was staying at a 5 star resort. Made my stay so much nicer. Thank you I will be back!

"What a Best Westerrn shouild be!"
Pete A, 16 Août 2022

Stayed here for 2 nights as we drove out to Littl;e Bighorn National Monument. The friendly young man at reception could not have been more helpful both at check in and when I solught further information the following day - top marks! Parking was availble right outside our room. The room had comfortable beds and was spacious, as was the bathroom area. Breakfast, included in the room rate, was available at the adjacent Stella's restaurant.

"Average, Very Clean Hotel with Good Breakfast/Customer Service"
megsfrommn, 11 Août 2022

Great customer service, good complimentary breakfast at Stella's, rooms were very clean (and I'm SUPER picky when it comes to cleanliness!) Parking is very convenient (the parking lot is surface-level parking right outside of the hotel). The hotel is dated and the fitness center is pretty small, but other than that it's a good stay.

"Clocktower Inn is great"
jennaway2022, 07 Août 2022

Clocktower Inn was great. 1. It was close to downtown, we walked to a choice of multiple restaurants. These restaurants all coordinated with Clocktower Inn to offer 10% discount. 2. Clean, spacious and quiet. 3. The shower was great. It had pressure and the shower head was fixed great (no squatting to get the top of my head wet)! 4. Free breakfast in the famous Stella's restaurant. 5. Free parking. I will definitely stay here again.

"Great service"
DrSamuelTaylor, 06 Août 2022

A little off the freeway but worth it, great customer service (gave me a microfiber towel and had a wash station for my motorcycle) and decent rooms. Not the quietest but not the loudest for sure, I would definitely stay here again.

"Great crew and downtown too!"
Journey66194605782, 04 Août 2022

Excellent staff - helped in several fronts including options for plugging in our hybrid minivan. Kids loved the pool and we were glad it was open till 10pm as we arrived a bit later than usual. Brooke and Seth were both wonderful. And the breakfast place next door was great.

"Do not stay here"
annmallie, 03 Août 2022

Overall impression of the hotel was "gross". Loud, dirty pool area, super long wait for breakfast in a adjacent restaurant. Hotel was in a very loud, rundown part of the city. We could easily hear room above us. Standards were not up to a Best Western "Plus", just a Best Western.

"Clean, comfortable, AND affordable!"
TeahP81, 30 Juillet 2022

I've stayed at this hotel a number of times. It is consistently clean, comfortable, affordable, and has great staff. It's got a good location near restaurants and a short drive to the airport. Stella's food is always excellent. You can't go wrong here.

"Average"
redlulu, 28 Juillet 2022

We stayed in Billings on a family road trip to Glacier. Easy to find off interstate. Front desk staff was pleasant and welcoming. They provided nice little bags for the dogs. Caution if you have a box on top of your car, you won't fit in the parking garage. Room was clean. Big fridge. The main drawback was the AC didn't work which made for a sweaty July night. Only response at desk was, “sorry about that. You should have called us.” Unlikely to have remedied anything at 1 am but ok. The saving grace was the included breakfast, which is provided by the diner on the property. It was shockingly terrific. Worth the stay. No sad buffet of yogurt, pop tarts and hard boiled eggs. This was a made to order breakfast with homemade bread. Go for the breakfast alone!

"Great Value, downtown, clean room, nice amenities"
tristaj25, 27 Juillet 2022

It looks a little interesting as you drive up, but the room was clean, the property felt safe and the amenities seemed well cared for. It took a reeaaallly long time to get breakfast even though we were seated quickly.

"Will not be returning"
brok05, 21 Juillet 2022

My trip was required to bring an Aunt to the Billings Clinic for surgery. This hotel was nearby and had good reviews, so I booked the trip last minute. Additional nights required would be dependent on how her surgery went. I booked through a third party company for two nights. The total of my first two nights cost me $360.88. I needed to stay an additional night and booked directly through the hotel for my same room. This single additional night booked through the hotel was an additional $212.82. That's a ridiculous change. I still have two other charges pending on my credit card in the amounts of $50 (assuming deposit) and $175.99. Given my experiences already, I am hoping these do not become another issue down the road. I was woken up in the middle of the night for an emergent room change re: a supposed broken pipe in my room that was causing issues to the room below me. My first room was rented out the same night, so I have a hard time believing it was so urgent I needed to be woken up in the middle of the night to pack my things and change rooms. In my second room, the day I went to go visit my aunt in the hospital I put up the Do Not Disturb placard on my door. When I returned later that evening, hotel staff had been in my room. I know this is the case because my bed was made, towels were picked up off the floor, and my toilet seat left up. I did not appreciate this intrusion. Overall, if I ever have to return to Billings, I will gladly spend my money elsewhere.

"Good place to stay in Billings"
DnolanMt, 20 Juillet 2022

We stay at Best Western Clock Tower +when we're in Billings for several reasons. It's a convenient walk to restaurants in the area, all of which off a meal discount for staying at the hotel. It's less expensive than the Northern Hotel where we used to stay but just as comfortable. It offers a 15% discount when staying for medical procedures and a shuttle to the procedures. Finally it offers a free breakfast at the restaurant next door.that is far better than typical hotel breakfasts.

"Stressfree"
gcross49, 12 Juillet 2022

Our room clean and well furnished. The lighting wS can lights with led bulbs. The parking was secure. The complimentary sit down breakfast was a welcome change. We were given a menu upon arrival with a variety of FULL BREAKFAST offerings.

"Fine, been to better BWs"
sarahlg33, 12 Juillet 2022

It was fine but I've been to way better Best Westerns. While it's nice to have a real breakfast it does add a layer with kids. If you have a topper on your car there are very few parking spaces. The pool is a little dirty and could use a good chemical cleaning.

"Overpriced"
Tony S, 10 Juillet 2022

We booked far in advance paying $227 for one night here which was between $50-100 more than slightly superior accommodation we had in Fargo, Bismarck and Glendive, At that price we felt entitled to expect a significantly higher standard here for our money. We didn't get it and felt ripped off. The price differential can't be explained by demand in Billings, which is hardly a tourist hot spot. There's nothing wrong with the Clocktower but absolutely nothing special either. The acid test is value for money and it fails.

"Great Place to stay."
macioroski, 06 Juillet 2022

Great place to stay. The staff is very knowledgeable and accommodating to help make your stay less stressful. The staff at Stella's are a hard working group who treat you with the utmost respect when dining.

"Quality"
392marshaf, 05 Juillet 2022

Price was pretty high for the quality. Almost $200 and not even a freezer or microwave. Floors were filthy and chunks of lint on floor. Host was very nice and helpful. Parking is very small. Not very good insulation in the walls

"Great place"
diegelrose, 02 Juillet 2022

The check in staff were extremely kind and courteous. The ladies in the restaurant for breakfast were very helpful and kind. Everything was within walking distance. Overall, was very happy with my stay. Will definitely stay here again.

"Billings trip!"
Carrie G, 02 Juillet 2022

We enjoyed our stay at Best Western so much! The staff was friendly and helpful! The pool was very well kept! We loved Stella's next door! Although this is an older hotel, they keep it EXTREMELY cleaned and it smelled fresh!

"Comfortable and convenient"
910ireneg, 30 Juin 2022

We loved our stay. The breakfast was a highlight, provided a delicious start to the day. The location makes it easy to walk to restaurants and it is convenient to get to the airport via shuttle. The room was clean and comfortable.

"Comfortable & clean stay, in Billings Montana, with excellent customer service"
Mark K, 28 Juin 2022

Cozy, comfortable & clean hotel stay in Billings, Montana. Excellent breakfast, on site, included. Wonderful customer service from all staff members. Will definitely stay again when traveling in/near Billings.

"Terriable experience"
lynnbeauvais, 28 Juin 2022

I do not recommend this place. Dirty bedsheets, request for extra items not met, not enough parking spaces - had to park in another lot & not reimbursed. No door separating shower/toilet room from vanity room

"RESTAURANT IS NOT CONNECTED TO THE HOTEL"
Joan2108, 24 Juin 2022

This hotel is overpriced for what you are getting for. The bathroom was not cleaned up to the standard of what we are paying for. In order to have breakfast, we had to go out of the hotel to go in the restaurant which is not ideal. The free breakfast which comes with the room was very limited in items. We have stayed at other hotels in the same area of the states with a much cheaper price for the room and a much bigger selection for the buffet. This hotel does not have a buffet.

"Location is great, otherwise…"
JJTOH, 15 Juin 2022

We had stayed at this property previously but in a different section. The location is terrific for walking to restaurants and entertainment. In this case, though, the room detracted from any location benefits: small, dark, in need of a new bathtub, and very noisy. When management leaves earplugs on the bedside table, you know you're in trouble. I used rewards points, so maybe that affected my room assignment. The only good thing about the stay was the included breakfast at Stella's next door. I would not stay in this hotel again unless I could be assured of a room elsewhere.

"Highly Recommended!!"
dsleeson, 15 Juin 2022

We have stayed here before and will definitely stay again. The rooms are always very clean and comfortable. The staff is always nice and friendly. Pet friendly rooms are so clean you couldn't tell pets were in there beforehand. Enjoyed visiting with the friendly staff, everyone is awesome!!

"Excellent hotel but confused Gracie"
CarlS292, 09 Juin 2022

Excellent hotel with parking close to your door. Clean and comfortable. Gracie. our dog, was confused with the potty area. They have astrotuff with a drainage system below , but the surface confused her. Try the great restaurant next door called Stella's.

"Interesting Structure, Clean & Downtown"
87vette, 07 Juin 2022

Hotel on second Floor plaza and one parks on first Floor, very interesting. Friendly Staff were very helpful. Clean, large rooms. This Motel is older but well maintain. Attached is a very nice restaurant and Bakery which is excellent! This is a winner

"Working Nights"
jwvarney, 31 Mai 2022

overall it was good. loud guest talking during the day but mostly a quiet stay. The town was sold out when I stayed for a shutdown so parking was tight, but the hotel was doing their best, very friendly. the location as great for the downtown area.

"Easy to locate amidst the one-way streets."
mtscribe, 24 Mai 2022

Checkin was prompt; locating parking not so prompt. Hotel seems to be several disconnected buildings with parking beneath and between. Finding electrical receptacles to charge our devices was tricky; too few outlets. The bathroom door squeaked badly. Otherwise, stay was comfortable. Adjacent (not free) restaurant served a good breakfast, but slow service. Ten percent discounts offered for locally owned restaurants in downtown Billings (by presenting BW room key).

"good"
aboyt6267, 19 Mai 2022

It was raining but the room was warm. My daughter and my grandkids were happy to have find the hotel and to find something to eat before going to bed. The room was cleaned like I would have cleaned it myself.

"Traveling to West Coast"
G4144JMfredk, 17 Mai 2022

Front desk attendant was absolutely phenomenal! So cheerful and helpful! Room was clean. Free breakfast was delicious and promptly served. Coffee was exceptional. Parking was covered and very close to rooms elevator.

"Great hotel and location"
Andrew L, 14 Mai 2022

Close to all 5he great shopping, bars and 4estaurants in downtown. Very friendly and helpful front desk staff. Rooms are very modern with some great features including good lighting and heated bathroom floors. This will always be my place to stay in Billings

"Comfortable"
mollycallie, 09 Mai 2022

The room was above average and the beds SUPER comfortable. The bathroom was large but missing the door between the sink and shower/lavatory. A/C didn't work. Weird floor creaks throughout the night from neighbors.

"Beautiful and comfy accommodations"
janevir, 06 Mai 2022

We never stay somewhere in our own city…but due to a leaky pipe, we had to stay in a hotel for a bit. They have done a recent remodel and they did a fantastic job. The rooms are updated in a very pleasing modern style. The beds are very comfy and the bathroom is spa-like. We have often enjoyed the restaurant (Stella's) that is adjacent to the hotel (and owned by the same people) so we knew we would fully enjoy the free breakfast that came with the stay. Our dog was accommodated so well and even got a bag of treats. It was a great experience! We'll be recommending it to out-of-town friends.

"Staff Is AWESOME!"
carolyngF9548EF, 03 Mai 2022

Great little place! The girl at the front desk was extremely helpful and my puppy loved her. The jetted tub in my room was amazing. The place looks a little dated from the outside but the rooms are nice so don't let it fool you. It is a little noisier than normal places because it's downtown. But you have a lot of different places to walk to for entertainment.

"I would recommend staying at the Clocktower Inn."
kkclark802, 29 Avril 2022

I would recommend staying at the clocktower Inn. This is the second year I have attended a convention here. Was very pleased with the customer service of the staff. Very friendly, rooms are clean and they except your fur babies.

"Convenient location, but lacking upkeep."
Jackie C, 05 Avril 2022

Convenient downtown location. Room split into two with a bed in each, which was nice. But, there were obvious hairs on floor of the bathroom, as well as little black ants. The light above the vanity was going out and flickering. Filters from the heater were left out on the window sill. Requested an upper floor when checked in/registered online but did not get it. Front desk staff was friendly. Unfortunately I didn't have time to bring these issues up with the staff.

"Great find!"
OutzR, 05 Avril 2022

Talk about a hidden gem! The friendly staff, clean rooms, fabulous bed and amazing free breakfast where a great suprise! Not to mention for $20 you're able to check out 3 hours later...3 hours!!! All this right downtown. We'll never stay anywhere else!

"Great location and nice rooms"
Joyce59635, 01 Avril 2022

The rooms are nice and clean, check in and out was very fast. The location is great business stays. The free breakfast is done thru Stella's next door and the food is amazing. Be ready to wait in line on Sunday mornings though.

"Great Stay!"
Susan C, 27 Mars 2022

Always a streamlined stay at the BW Clock~! Clean rooms, Heat by sink floor. easy temp adjustment. fridge in room. TV works good. Downtown location is very handy to restaurants, airport and highway. Always stay there when in Billings.

"The best"
seanspackman, 23 Mars 2022

The staff are the best I've interacted with. They were all professionally, friendly, and warm, and welcoming. Brooke at the front desk was a particular stand-out and I can't speak highly enough of her

"Friendly, clean, up to date rooms!!"
Saskgal64, 19 Mars 2022

I was greeted with a cheery gal who gave us all the info we needed and made sure I was set up with a rewards account. Explained everything so well. This is a motel with outside doors. The room was clean and up to date. Appeared to be all new flooring. The tub was slightly scuffed if you are really fussy but we would book this room again in a heartbeat! The breakfast that was included was in the restaurant in the parking lot. Great hot breakfast from a limited menu with great service. I took my husbands huge delicious cinnamon bun to go! All good! You can't go wrong here

"Great stay"
marlie15, 26 Février 2022

Brook was a wonderful ambassador for the hotel, checking us is, recommended a dining option based on our desires, giving us a 10% discount, and generally being a wonderful help. Breakfast is NOT your typical "free breakfast" option, but the option to use for free a REAL restaurant with real waitresses and fantastic food. Limited to 5 or 6 options but ALL great -- we had eggs, 3 huge strips of bacon, hash browns, toast (options), and coffee. Other options were equally good. Absolutely wonderful. If every Best Western Plus is this good, we will be back. Certainly we will stay at this one next time we are in Billings.

"Friendly staff and comfortable bed"
KristiCelander, 22 Janvier 2022

The staff was very friendly. Beds are very comfortable and good pillows. There is a nice pool area but we didn't get to use it as it is outdoor. Free breakfast at the very popular restaurant next door.

"Great customer service!"
Silerc18, 01 Janvier 2022

I had to call and change a few details of my stay. I spoke with Brooke on the phone and she was amazing! Extremely helpful, quick, and incredibly friendly. Everything about the stay (check in, room, check out) was very easy.

"Love this hotel!"
Terry H, 26 Décembre 2021

Friendly staff, clean room, comfortable bed and free breakfast at Stella's restaurant and bakery next door! What's not to love! And a great location to restaurants, casinos and City Brew coffee. Great casino recommended by the night clerk.

"Best hotel in Billings, MT"
Lewis907, 18 Novembre 2021

Clocktower never disappoints, Pet friendly, Personable, professional staff, Warm inviting rooms. Staff was very helpful and professional at all times. Rooms are recently remodeled and nicely appointed. Stella's restaurant adjoins the Inn and is the local favorite. Situated downtown puts it within easy walking distance of first class dining facilities and car rental facility.

"The Place To Stay in Billings, MT"
769pierceb, 18 Novembre 2021

The staff was very helpful. Breakfast next door at Stella's Bakery is exceptional. The 10% discount at several local restaurants was a great marketing tool and no problem to use. This included Jake's Downtown Steakhouse that is within 2 blocks walking distance.

"Very nice hotel and wonderful breakfast"
smtakach, 07 Novembre 2021

The hotel is in downtown Billings. The location was concerning but the staff made me feel safe. It's a very nice hotel with nice amenities. The bed was very comfortable, the shower was awesome. The breakfast is from a restaurant right next door, excellent breakfast and the pastries looked so yummy. You can eat at the restaurant or pick it up. My stay was very nice and I will return to that hotel if I need to stay in Billings again.

"Business Travel staying at Best Western Properties"
L2292XSjohns, 01 Novembre 2021

Service was always very good. Rooms were very clean. Desk clerks were very friendly and helpful. Breakfasts were always very good especially in Billings clock tower location and Spokane WA Liberty Lake location. Would definitely stay there again.

"BWP"
ho486, 20 Octobre 2021

The bathroom is on the small side but it's cute and clean Very friendly and informative staff They even provided ear plugs due to construction Free breakfast at Stella's Kitchen and Bakery. The food was so good I wanted to slap somebody. We thoroughly enjoyed our meal. If I'm in Billings Montana again , I know exactly where to stay

"Clocktower Inn"
RNS66, 19 Octobre 2021

Nice and clean hotel. The staff were very pleasant and helpful. The room was clean and very accommodating for my business trip. The internet was free and easy to access. Breakfast at Stella's was free from a select menu which offered plenty of options. Stella's is an icon in Billings and did not disappoint.

"Nice location for travelers"
Tammy B, 17 Octobre 2021

The hotel is in the downtown area, close to services and good restaurants. Also an easy drive to the highway as you leave the city. Rooms are adequate but kind of small for larger families. Hotel staff are really nice. A good, safe place to stay.

"Excellent service all around"
BackPacker812689, 14 Octobre 2021

Great things about this place: Picked us up quickly from the airport. Very friendly driver. Front desk check in was quick and easy. Front desk clerk was friendly and helpful. Room was super clean. The complimentary breakfast was top notch.

"Temple trip"
741krisg, 10 Octobre 2021

We love staying at the best western clock tower inn and all the extras like 10% off at some resturants and free breakfast at Stellas plus nice comfortable rooms and the best friendly front desk staff.

"Over night stay"
cindybG4724AU, 06 Octobre 2021

Good location near stores and restaurant next door. Only problem was near very busy street down town.. and top room guests were noise half the night. Floor in bathroom was heated very pleasant when out of shower. No microwave just a fridge. Restaurant serves meals til 4pm.

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Global193509, 03 Octobre 2021

The help at the front desk was exceptional. All three I dealt with in my short stay were wonderful. Breakfast was great. One of them printed off my concert tickets, was most helpful. I will stay at the Clocktower whenever I get to Billings.

"Friendly staff"
SusanR921, 16 Septembre 2021

Very pleasant hotel, very friendly helpful staff, large rooms, great complimentary breakfast at restaurant next door. Only downside is that parking with a tall van is a little confusing but again staff was very helpful with this as well

"Hidden gem"
ROGERC616, 08 Septembre 2021

This gem was a great stop in our travels. I chose it because the rates were lower than all other brand hotels in the area. Everything was good but as an added bonus the breakfast they offered was a choice of selections at the adjoining restaurant, Stellas Kitchen and Bakery. Also worth mentioning is the gentleman in charge of keeping the outside premises clean. He does his job well.

"Nice hotel but Not safe in Billings!!"
KeepingTheRoadsHotWV, 08 Septembre 2021

The only bad thing we encountered was witnessing a man getting beat up by 2 other men within a block of the hotel. Did not feel safe. We had asked about the safety around the hotel and were told that it was very safe. So, we ventured out to a restaurant to get a bite and witnessed the man getting beaten up. Then at the restaurant and our waitress informs us that it is not safe around there. She told us there had been and shoot out with a death a couple of weeks before in the alley which was between the hotel and restaurant. Do not venture out alone. Hotel was very nice for an older hotel. Looks to be recently updated. Beds very comfortable. Rooms very clean. Staff were wonderful. Breakfast was wonderful. Definitely try the cinnamon rolls!!

"No complaints! A great stay."
amyjen2697, 06 Septembre 2021

Clean and well-managed. Staff was helpful. Great restaurants within walking distance. Wi-fi was good and the bed was comfortable. Great breakfast. Really, what more can you ask for at this affordable price? I've paid more and gotten less.

"Wonderful Hotel Wonderful Staff Just Wonderful"
danielsC3950HV, 30 Août 2021

I rarely review hotels that being said this place is amazing! Was in town for business, front desk staff let me know the company I was doing business with has a special rate. I saved over $1000 on my 10 day stay! Staff was friendly, helpful, and informative. Free breakfast every day at a real restaurant on site and 10% off at other local businesses was a huge perk! On site free parking, daily housekeeping (rare these days) oh the list just goes on and on! Rooms are comfortable and clean bathroom floors are heated (nice touch). I highly recommend this place and for the value you can not go wrong. Any time I am in Billings I won't even think of going anywhere else but here. Thanks guys!

"Comfortable stay while moving across country!"
716lizzyp, 28 Août 2021

This hotel was so clean and the staff was very friendly! I want to give a specific shout out to Wayne! Moving across the country alone is tough. he saw me struggling to pack something super heavy in my jeep and just jumped in and helped! Thanks again Wayne, you a real one!

"Needs an update and a hot tub"
idewey2017, 24 Août 2021

The hotel has great customer service but for the price , could use a facelift. I was sad to see no hot tub after a long day , but the customer service made it worth it. The bed was uncomfortable but the location allowed me to sleep later since it is right in the middle of town. Costs the same as other hotels in the area so it could use some updates.

"The Best Western Plus Clock Tower Sucks, stay away!"
rocknrranch, 17 Août 2021

Worst experience ever staying at a Best Western! Crappy rooms, terrible parking situation, had to park in a dark alley and pack our luggage a block to our room and they thought that was okay, I didn't!! Could not get any service. Had to request towels because they were not replace everyday, even after requesting towels, didn't get them. Stayed there 5 days and was able to take 2 showers, again NOT HAPPY! We have stayed at many Best Westerns and this place came close to ending that!! Lucky for Best Western, after this place we stayed at another in Cody, WY and they were awesome, they saved the day. As far as this place in Billings, forget it, I will never stay there again!!

"Staying in Billings Montana"
Stephen B, 16 Août 2021

The Best Western "CLocktower" was a superb place to stay and rest during my trip in Montana. Great service, professional people, and superb accommodations. Access to secure internet and resources made this layover a breeze.

"Great hotel in downtown Billings"
tsmcg2021, 14 Août 2021

This hotel is a gem. Very nice staff, we had parking outside our door, super clean rooms, walkable to many restaurants. (A lot of restaurants close for the weekend due to being downtown.) The free breakfast is made to order at the on-site restaurant and is quite good.

"Great stay"
Robert W, 12 Août 2021

Check-in was friendly and fast. You get the sense from staff they they are truly happy to see you and very much appreciate your business. Great covered parking and access to the elevator. The room was clean and nicely appointed. The pool area was clean and relaxing after a long day's drive. The hotel is located within a short walking distance to excellent restaurants for dinner. Stella's bakery and restaurant located adjacent to the hotel serves an excellent complimentary breakfast. We would definitely stay here again.

"Montana Wyoming business meeting"
TheButcher72, 11 Août 2021

Rooms are. Lean, beds are comfortable, Logan set up our event and the service was top notch! Super helpful and friendly staff. Limited parking for vehicles over 6'6, just think ahead, get here early or find a spot on the street for large trucks.

"Lovely Inn!"
Roving710393, 06 Août 2021

Of utmost importance to us was how well-lit the rooms were!! The Inn & rooms were very clean & spacious. The AC worked beautifully. Your staff were professional, helpful, engaging, & friendly. I also appreciated the contact you made with us prior to our arriving. Communication, instructions, etc. were very clear. The outside surroundings were manicured & clean. There were comfortable seating areas outside & around the pool. The pool was also well managed & very clean. We appreciated the artwork placed throughout the Inn.

"Budget Motel"
3milyym, 01 Août 2021

This hotel is an extremely overpriced budget motel. Do not let the photos online trick you into thinking this is a hotel, because it absolutely is not. It is a two-story motel with doors on the outside. Downtown Billings is extremely busy, so if you're a light sleeper and need a high floor, I would not recommend. The parking here is an absolute nightmare. They allegedly have a guard that walks around 24/7, but I did not see one the entire time we were there. They do not have security cameras in their uncovered parking area, but do in the covered area that you have to walk quite a ways to get to. Billings has a high crime rate, so this was very concerning. Some positives for the hotel include heated floors in the bathroom, mobile check in/ check out, and friendly staff. Overall, I'd rather pay the extra $50/ night for a different hotel downtown than stay here again.

"Perfect stay"
935phillipr, 26 Juillet 2021

Great property! Scott helped me park my too tall for the parking garage vehicle and offered to fetch me a luggage cart! This is why I stay at BW's. The room was spacious and comfortable. The AC was awesome on this terribly hot day. WiFi was strong and reliable.

"Great place to stay"
scooz123, 23 Juillet 2021

Hotel was very clean and up to date! Friendly staff! Breakfast offered was outstanding! Check in was convenient as was checking out. The pool area was nice and there was adequate parking areas for all.

"One of the nicest Beat Westerns I have stayed at"
Tom H, 19 Juillet 2021

Have been on a road trip staying mostly at Best Westerns. This one had everything. First I got a call while on the road offering a poolside room. Then is got a gift with water and candy on arrival. Then I got a map with multiple downtown restaurants within walking distance and was told to use my room card fir a 10% discount. Then we were given a voucher for their restaurant across the parking lot for breakfast. The room was clean and large. The sheets were much better fabric than other places. And covered parking. Staff was great.

"Excellent"
741krisg, 09 Juillet 2021

We loved the hotel and Breakfast at Stella's is wonderful the resturantsbwithin walking distance was a blessing plus the discount at the resturant was a pleasant surprise we will definately plan on staying here again.

"Decent place to stay but not best part of town."
Annette K, 09 Juillet 2021

Was a little concerned at the location and initial appearance but once we got inside felt a little more secure. Definitely not in the best part of town with some homeless roaming around. Kinda worried about the safety of my vehicle but all turned out well. Room was fairly cramped and floor was extremely sticky... when we wiped it up the white wash cloth turned brown instantly like the floor hadn't been mopped in weeks:( Pool area was lovely and perfect place for kids to burn some energy and mom to put her feet up for a bit after a long day of travel. Breakfast at the restaurant was amazing. All in all we would stay here again...

"Best breakfast"
dalora2, 04 Juillet 2021

Nicest hotel I've stayed at in very long time. Comfy beds - nice separation Wall and door between beds . cool rain fall shower in ceiling of bath. And the best part- made to order hot breakfast included at great cafe next door.Definitely recommend!

"non working a/c and housekeeping a no show"
Exploration737088, 30 Juin 2021

Room would not cool below 70. Maintenace came 3 times and could not be fixed . Housekeeping was supposed to give us fresh towels and empty garbage cans but did not show. Called fromt desk and was told it would get handled. Never did had to use dirty towels the next day.

"Noise, Breakfast, and dogs"
Jim H, 30 Juin 2021

If you like the noise of garbage trucks slamming dumpsters around at 7:00 AM this is the place for you. If you like to hear people shouting outside your room at 6:00 AM this is the place for you. If you like to hear dogs barking early in the morning this is the place for you. If you want to wait 45 plus minutes for breakfast you will enjoy this place. Noise easily penetrates the door and walls of our room. Sheets were stained but appeared to be clean. Could not block light from coming in the window like other places we stay. There is no breakfast area at this hotel and one has to go to a restaurant across the way for your breakfast. The restaurant was packed and informed us a 45 plus minute PLUS wait before being seated. Can not rate breakfast as we did not stay. There were so many people waiting for breakfast that people came back and were waiting in the motel lobby to be seated. Desk clerk was courteous and nice. She did give us a discount on the room and points for no breakfast. Motel is a bit difficult to get to because of the downtown location. Parking is very crowded and spots are very small. Not suited for larger pickup trucks, RVs, or trailers. This not the normal Best Western Plus Motel and should be rated BEST WESTERN MINUS.

"BW Clocktower - Billings top choice for downtown"
waynehZ3499YR, 29 Juin 2021

We absolutely love staying at the BW Clocktower in Billings. So convenient for working downtown, hotel is totally remodeled and feels like a brand new hotel. Staff are outstanding and Stella's for breakfast exceeds every other BW we stay at. Great place to stay for Billings MT

"Don't do it!"
haugrudb, 26 Juin 2021

way to many issues from a not clean room, to check-in issues to rate issues to booking poolside rooms and ending up on the second floor. We were suppose to get a call from the manager, never happened.

"Best option in Billings!"
carefreecasey85, 21 Juin 2021

The night security guard who got me at airport was amazing. He took my 55lb suitcase up the stairs and right to my door. The bed was the most comfortable bed I've ever found in a restaurant and the breakfast option at Stella's was perfect! I will stay here monthly now when I come down for my kids ortho appointments.

"Nice"
LORPIT1234, 21 Juin 2021

The rooms are very clean and well taken care of the staff was very friendly and helpful. I like the text messaging for check in and check out. Also notices about items I had left behind. Great location for walking everything nearby and handy. Great Restaurants and the free breakfast was fantastic.

"Comfortable"
F4613GLjaneh, 19 Juin 2021

Convenient location to restaurants. Comfortable accommodations along with refrigerator. Shower felt great after driving all day. Air conditioner in room made strange noice but I bring ear plugs for things like that. Restaurant attached had good complementary breakfast for guests.

"Disappointing Stay"
Diane51891, 19 Juin 2021

We stayed one night. Room was not ready at check in time although other people checking in were getting their rooms. We were told to go for a walk and they would text us when it was ready. It was a very hot late afternoon we walked around town and then just sat on a park bench after about an hour we hadn't heard and went back. Room still not ready and we asked if they could give us any room that was available. Desk person finally found a room and we checked in. The room was very warm when we opened the door and we couldn't get the air conditioner to turn on. Front desk sent over maintenance who fixed the problem. Wall unit air conditioner was very loud turning on and off all night making it hard to sleep. Bathroom door was dirty. We know it's hard to get help these days but this was the first BW property that we have been disappointed with the quality.

"Great place to stay in Billings"
karenfL3165PR, 06 Juin 2021

Staff was very courteous- Brooke was amazing! Complimentary breakfast at Stella's was great. Also appreciated the discount for dinner/drinks at surrounding restaurants, shuttle service to the airport and clean rooms.

"In downtown Billings, so be warned!"
JackSon62220, 06 Juin 2021

It's located on a one way street in downtown Billings, not convenient, unless you need to be in Billings for whatever reason. The parking is rather atrocious due to being downtown, with very limited spaces under the building (gets worse if you're there during graduation season as I was). There was no breakfast, but instead a voucher to use at the restaurant next door for a breakfast, including being served. Nice, but you'll need to tip the wait staff. There was a refrigerator, but no microwave! I brought microwave meals with me, but couldn't cook them! I had to walk to a Jimmy John's for dinner as it was the only thing close enough, and fast enough. I don't recommend this primarily because it's right downtown, and since I went during graduation season, around 1 AM, I was awaken by a group of high school kids having a party right outside my room. After complaining, they stopped, only to return again a half hour later, this time smoking in front of my door, a non-smoking area! I had to complain yet again, then they finally broke up and went to bed. The group should have been removed after the second complaint, not given a second warning to continue staying there. If you're young, and/or like downtown areas, then this place is for you, but if you're like me, a middle age traveler on business, only stopping through on your way to the next stop, pass on by this location, it's not for you.

"Awesome!"
G8081ZBmikem, 05 Juin 2021

I highly recommend the Best Western Clock Tower Inn, in Billings MT. Very clean!! Excellent customer service! The room was very clean and nice. We really enjoyed our stay, and the location is fantastic! The breakfast place next to the hotel was perfect. Thank you Hannah, we really enjoyed our stay! Five stars!

"Best Western/Best Place"
ronaldebooth, 02 Juin 2021

By far the kindest folks, best rooms and area in Billings. Great restaurant, super good breakfast, quite and very clean/modern. Most definitely recommend staying with Best Western Clock Tower Inn for any occasion.

"Breakfast!"
brucesP9488KB, 10 Mai 2021

The best breakfast I have had at a hotel! The breakfast is served at Stella's restaurant. There are numerous options and the restaurant is also a bakery! All the staff were awesome. The interior and exterior areas are very clean and up to date. Located in the downtown area of Billings with many nearby reastaurants. Will be back!!

"Incredible service"
CELopez98, 07 Mai 2021

This is 1 of the best BW I have stayed. We arrived late but had no worries because the hotel kept in touch via text. They offered check in and out via text service. And after we left, when they discovered that we had left an item in our room, we received a text asking us to contact them. Unbelievable!! Great job, thank you.

"Best hotel hands down!!!!!"
kristenwS7960XL, 01 Mai 2021

My family and I stayed here for a tournament. The receptionist was very friendly, professional and prompt. She also gave us wipe down rags for our motorcycles, a much needed and welcomed touch. We had covered parking and I felt safe. The room was gorgeous and LOVED the bathroom. Beds were very comfortable!!!!! We will stay here every time from now on!

"Amazing staff and customer service!"
ellennewell46905, 16 Avril 2021

The staff made me feel so comfortable and right at home. Housekeeping had a wonderful sense of humor and were so welcoming. I traveled with my cat and they were so friendly and loving to him. I will definitely stay here anytime I'm in the area.

"Don't bother staying here."
Susan W, 30 Mars 2021

We wouldn't recommend this motel to anyone, especially if your room is under another room. The noise level was extreme and late at night. Also, the pool is outdoors, so no usage during the cold months. No hot tub, which we were looking forward to. There is a sauna, which we did not use. The room still had a scent of smoke.

"Billings Clock Tower"
aprilfZ3826JS, 30 Mars 2021

The room was beautiful and I'm guessing was remodeled somewhat recently. The heated bathroom floors and rainwater shower head made it feel luxurious. Very clean and smelled clean. Great location to walk to my conference as well as a large variety of eating establishments. And the breakfast at Stella's was outstanding. Great staff and no complaints. Loved my stay!

"AN EXHAUSTING DAY"
670juliez, 25 Mars 2021

After driving 13 hours with a Uhaul in tow, helped our daughter's best friend unpack her stuff and then take the trailer back to Uhaul; needless to say we were exhausted. So it was quite wonderful to get inside our SPOTLESS room, with the MOST COMFY hotel bed I think I've ever slept on!!! Then the FREE BREAKFAST at Stella's Bakery was the topper!!! I'm picky when it comes to hotel stays, so when I give it five stars, it's because they deserve it!! WAY TO GO BEST WESTERN CLOCKTOWER INN!!!!

"So clean"
AmberO915, 22 Mars 2021

The cleanest hotel I've stayed in. Pet Friendly with no indication of previous pets being there. Front desk was friendly and helpful. Free breakfast at adjacent diner/bakery. Lots of options to choose from fresh and homemade.

"Road trip to Florida"
907Amosmoses, 21 Mars 2021

We both loved the room! The lady at the front desk was very sweet at check in. Big comfortable bed, the shower was amazing and it had heated floors which was a nice surprise. Theres a voucher for FREE breakfast, which was delicious and the options for FREE Breakfast were really good! If we are ever back thru this way we will definitely stay here again !

"Terrific Billings Hotel!"
LTB007, 20 Mars 2021

I was very surprised upon check-in as it has the older motel look. However, once inside the lobby and most especially our room, the comfort and level of service you expect from a Best Western was quite apparent. Our room was modern and comfy. No issues whatsoever. And breakfast next door at Stella's was the cherry on top. Highly recommend!

"Great place to stay"
lynette436, 14 Mars 2021

Wonderful place if you are wanting to stay close to downtown activities and restaurants. Breakfast at Stella's is always great and staff at both hotel and restaurant are pleasant and helpful. Rooms are clean and secure with Covid guidelines in place.

"We will return again and again and again!"
surfercharlie, 23 Février 2021

I wrote a review of this hotel a few years ago, but need to write another one because, after staying here a few more times, I would like to share more of our experiences and thoughts about this hotel. First, the hotel is still amazing. The rooms are comfortable. Some are smaller and some are larger, but you know that going in based on the bed size and number you choose. The rooms are immaculate. The beds....so very comfortable. The amenities are plentiful and everything a person would expect from a Best Western Plus. Ok, so that's all of the normal information and that alone is worth 5 stars to me, but there is more. We stayed recently with our furbabies. They treated our dogs like royalty and even gave them each a gift bag. No hassles whatsoever for having dogs. (They could use a better place for doggie "rest stops" but they do the best they can.) My wife and I appreciated so much that they treated us respectfully, politely, and even make a positive fuss over our dogs. There are a lot of places where dogs are allowed but we are not treated as well. On our last visit, which was just a night ago, we took my granddaughter. They treated her with the same respect they treated us, and even made sure she was provided with the same complimentary cook to order breakfast at the on-site restaurant that we were given. This impressed us SO MUCH!!! I have to say that we stayed at another cook to order complimentary breakfast hotel in Billings not too long ago, and while my wife and I were given complimentary breakfasts, we were told that kids do not get the breakfasts, that they can eat cold cereal. We appreciate the wonderful staff at the Clocktower so much for treating all of us - from furbabies to grandbabies to oldies (us) with kindness, courtesy, and respect. There are a lot of hotel choices in Billings. I was raised there and while I no longer live there, we do return often. We have tried just about every hotel in town. Best Western Clocktower is among the very best, and because of the excellent way they treat our entire family, and the incredibly comfortable rooms and perfect location, we will return again and again and again.

"Hockey trip"
439sheris, 07 Février 2021

Love the fact they allow dogs and that they have covered parking and the room has a door directly to the outside. Super nice room, double Queen with 2 TVs and a sliding door. Excellent, this is our new main hotel for Billings trips. Super nice front desk and clean room.

"Convenient place to stay"
Kitty70, 04 Janvier 2021

We had a very nice and pleasant stay at this Hotel. It was very clean, staff very friendly, breakfast is excellent, and overall makes you feel comfortable and safe during these Covid times. Definitely will come back again.

"Super Clean"
gasgzlr, 03 Janvier 2021

Extremely clean and very nice. We stayed in the Corporate Loft Suite, which is mostly removed from the other rooms and is right above the lobby. First Avenue is right next to the room, so there is a little traffic noise. The suite itself has two full bathrooms, a kitchen/living room, and the bedroom. Rainfall and regular shower heads in both showers and heated tile floors in the bathrooms. The front desk person was very friendly and we enjoyed the complimentary breakfast at Stella's. I stay in a lot of hotels and this room stands out. Overall a very pleasant stay!

"Fabulous Experience!"
Alicia_Scot, 17 Décembre 2020

We had the most enjoyable stay! Clean, very comfortable room. Such warm, welcoming, personable, professional and knowledgeable staff!! Received vouchers for Stella's Kitchen & Bakery next door - WOW! Fabulous service and food. Would certainly go again and absolutely recommend. While we cannot recall the gentleman that checked us in late at night, he was wonderful, and it was great meeting his dog Bain. Jillian assisted us during the day with every detail in such a kind and professional manner, even suggesting local areas to visit. Hanna and Megan stopped and chatted and added much to the conversation and suggestions. Upon arriving home we even received a personal thank-you from Steve Wahrlich, the Manager/Owner. What a great touch. Thank you for the great experience.

"Slept like a Baby"
Angel R, 16 Décembre 2020

We were on a Trip to Texas. Left a little late at stop at this best Western. I needed a quiet place so that in the morning i would be rested, and ready to go. The Hotel is Clean, Staff professional, quiet, perfect. The moment I hit the bed, I fell asleep. That's rare for me.

"My stay"
Uriellight, 06 Décembre 2020

The staff were very helpful and the facilities very clean and comfortable. I look forward to staying here again in the future. The breakfast provided was a great surprise and the proximity to all the locations I wanted to visit was excellent.

"Perfect gem downtown"
Darcy A, 05 Décembre 2020

We love staying here when my husband and I are in Billings. The rooms are well sized, the bed was nice and comfortable. I really like the walk-in showed over a tub. I thought the whole hotel was well decorated. Although we didn't use it, the FirePit outside was a nice addition. It is a perfect location for all our favorite restaurants downtown.

"Excellent"
501scot, 14 Novembre 2020

Great place to stay! Has covered parking super friendly staff, excellent location, and super clean rooms! Not to mention Stellas is the best breakfast place in town! Which I was shocked was provided with purchase of room. And they open at 5:30 am giving you plenty of time to eat, and enjoy even if you have to catch an early flight out.

"Great service, nice room"
Sdsssfhdeff, 12 Novembre 2020

Front desk and lot attendants were very friendly and welcoming. Nice room and voucher for a hot breakfast at the restaurant next door. Great dog friendly hotel as well, my boy loved the treats! Definitely recommended

"Great location for visiting Billings"
AZSusan16, 29 Octobre 2020

The hotel was nicely furnished and quiet. Rooms open to outside. The heater was very quiet with a thermostat. Restaurants and Enterprise Rental Car were within walking distance. Breakfast was provided by Stella's the restaurant which was next to the hotel. You could either eat-in or take out. The offered several breakfast options to order. Stella's also had a bakery - excellent cinnamon rolls. Pools was closed for the season and no hot tub.

"Ok"
samartinez2017, 29 Octobre 2020

The property is dated, the floor creaks when you walk around the room. Heat worked well. Breakfast place on property is nice, not sure if bfast is always included but I was given a coupon so that was nice. Hot water works well, the shower has two shower heads on opposite sides of the wall, I thought that was cool.

"Stay here in a snowstorm!"
bj060819, 24 Octobre 2020

Booked this place in a pinch traveling cross country. Stuck in a snowstorm. And yes, heated floors in the bathroom.....a MAJOR plus! Clean and a cute little spot for your furry friends to relieve themselves close to your room!

"So So"
jillhQ8515HB, 27 Septembre 2020

Good location and friendly staff. Was clean. But OMG it is noisy. The mini fridge squealed all night, we could hear parking lot traffic and street traffic, the person in the room above us walked back and forth all night and we heard every step. I guess we should have known when we walked in the room and saw complimentary ear plugs on the table.

"Dated and not well kept"
881cathyd, 26 Septembre 2020

This property is very dated and is not being maintained well. Booked first floor room as we are traveling with lots of luggage before flying out of Billings airport. Turns out, first floor requires parking below the hotel and using elevator or stairs to get to first floor. Luggage cart would not fit in the tiny elevator so had to schlep our stuff by hand into the elevator and then down a long hallway. Got to our room only to find neither room key worked. Had to trek all the way back down the stairs and to another building to get new keys. Several surfaces in the rooms had not been cleaned as evidenced by sticky substances, ring stains from glasses etc so we got out our own cleaning products to try and disinfect. Ran into a maid in the hallway who was not wearing a mask and who refused to respond to us saying hello. Not friendly. Mattress soft. Don't believe it when reading this hotel has been refurbished. Perhaps the lobby but during Covid you cannot really use the lobby anyway. Unlike other hotels Best Western's policies do not allow for cancelling rooms which were paid in full before the pandemic so we could not have changed this even if we wanted to. That does not create brand loyalty. They call this a Best Western “Plus” property but there is nothing “Plus” about it.

"Great location. Clean. Quiet"
John83814, 21 Septembre 2020

Very comfortable room. Quiet and conveniently located. Restaurants and casinos within 2 or 3 blocks. Very good complimentary breakfast at restaurant across the parking lot. Friendly and helpful staff. Covered parking

"Awesome place to stay."
amazonwoman0366, 20 Septembre 2020

What a find!! Traveling with a friend and loved the room we had. Spacious and a door to separate the rooms. Clean and comfortable. Did pre-check in online so front desk had everything ready when got there. All staff we interacted with were friendly and helpful. I would definitely stay here again!

"STILL the Best hotel to stay at while in Billings, MT for the PBR! (or anytime!)"
kareneschu, 16 Septembre 2020

I've stayed at this property several times and things just keep getting better. What a great property, if by chance, something isn't going right, just tell them! They will make it right! LOVE this property. The recent renovations look great! I can't wait to go back and enjoy the outdoor fire-pit area!

"Fabulous place to stay!"
joybb123, 16 Septembre 2020

Chose this hotel as we were driving through, and what a great choice! Very comfortable rooms, and the bathroom floors were heated! The complimentary breakfast was at the restaurant next door and was great! Excellent check in service from Jillian and Megan! Will definitely stay here again!!!

"What a Gem!"
Linda M, 15 Septembre 2020

Loved everything about this in town Inn. We always travel with our dog and it's so nice to find such walkable areas when staying at a Best Western. Everyone was so friendly! I forget my charger and they had one to loan out from lost and found!

"Most accommodating service!"
betsyb328, 10 Septembre 2020

We needed a last minute reservation over the Labor Day weekend because my daughter was having her first baby. The staff at the Best Western Clock Tower were most accommodating. Check in was a breeze even though it would 10am on Labor Day!

"Best breakfast"
holly_mcghee, 09 Septembre 2020

We stopped here over night on an out west vacation. This hotel is in downtown Billings, which may not appeal to some people. However, this was the best hotel we stayed in for the money on the two week trip. Best part was the breakfast that the hotel includes is not a typical continental breakfast, but a full breakfast at the little diner next door. You get your choice of 8 or 10 breakfast choices. The choices were very good & large portions.

"Will come again"
586mariettas, 03 Septembre 2020

Great location, allows pets, inexpensive, very clean and modern rooms, friendly staff, great breakfast. So happy we chose to stay there. Our only problem was that we had a trailer. So it was hard finding a parking space. Worth the trouble though

"For a Best Western Plus we were disappointed in the facility."
103danielk, 01 Septembre 2020

OK at best. For a Best Western Plus we were disappointed in the facility. Dated and shabby looking, rooms are small. Air conditioner sounded like a turbine engine spooling up. Was staying a second night and moved to another hotel. Soft bed The breakfast was the best we've had in multiple stays at other hotels during the Pandemic, Full menu either take out or sit down.

"Convenient and comfortable."
lvfrancis2020, 31 Août 2020

This was a nice, clean hotel located downtown within walking distance of shops museums, restaurants, etc. Our room had been updated and quite nice. Bed was great. Breakfast at a restaurant across the street was good but busy. We'd stay there again.

"Not Complying with Covid Policies "
88mollyw, 30 Août 2020

Multiple staff and guests not complying with stated Best Western policies, including not wearing mask indoors. If we had know that these policies were not being followed, we would not have stayed here.

"My favorite hotel in Billings"
troyhwtt, 24 Août 2020

I come to Billings once a month. They have the nicest pet friendly rooms. And great staff. Always friendly. Even when you lose you hotel card the 7th time. Lol. Close to down town with great food options. Even just a few blocks from a grocery store. Also easy for food apps to find.

"What a great hotel!"
ATLATXYYC, 20 Août 2020

I have stayed in many similarly-priced hotels this summer - hands down this was the best experience. I chose this hotel because they take dogs. I was delighted I could drive right to my door. I am not a fan of hotel room carpet so was pleased they had removed it and updated the flooring. This was the cleanest hotel room I have seen in a long while. At check in, you are given a map of the many nearby restaurants you can walk to in the evening. The front desk staff were extremely helpful and friendly. I would stay here again.

"Nice accommodations in a nice, downtown location!"
Y9320HAlisab, 13 Août 2020

The room was clean, the beds were comfy, and the shower was warm... my initial requirements for a hotel/motel room. We were able to keep our little dog and were pleased that the room had laminate flooring and not carpet, as it makes a pet room feel cleaner. The vanity was of adequate size to be able to get ready. The staff were super friendly on check-in/check-out. The location is walkable to restaurants, coffee shops, shopping, etc. There appeared to be adequate parking and, if not, there is a parking garage across the street. You also get discounts from many downtown businesses. We will definitely be back!

"Billings"
agkkinsey, 04 Août 2020

Nice restaurant and bakery room was ok. After we figured out the only microwave was I'm the lobby had to go to the registration desk. No room maintenance when you stay more than one day. If you need towels or shampoo have to visit registration desk ask for more. Garbage built up. I finally found a garbage can to empty it into. Thanks

"Great location!"
fs2, 03 Août 2020

We stayed on our last night of vacation, to be close to the airport. The location is great and easy walk to many restaurants (Jake's Downtown!). The room was clean, the bed comfortable and the staff friendly. Overall excellent stay.

"Great overall"
JennyB210, 02 Août 2020

This is in a really nice location- within walking distance to anything that you may need. Nicely decorated with a western theme. Nice outdoor pool area. For breakfast they gave us vouchers for Stellas Cafe located right next to the hotel with some great breakfast options. This isn't a luxury hotel by any means, but for the price paid it was an excellent value- very clean and comfortable!

"Wonderful stay and pet friendly!"
KansasKate1984, 30 Juillet 2020

This hotel was the perfect stay for us on our cross country move. They were so nice and accommodating: especially when it came to finding parking for our massive Uhaul even though they are downtown. Very comfortable beds! Pet friendly too (we were traveling with a cat). The breakfast was a voucher for Stella's next door. Amazing!!!! (Try the cinnamon roll!) Wound definitely stay again!

"Really really disappointed!"
catherinep906, 27 Juillet 2020

We are moving across country and thought I would book at mostly Best Western Plus because of what they say about how they are managing COVID. First, the person behind the desk was not wearing a mask. The bathtub/shower had hair in it. The hotel is actually a MOTEL and doesn't feel safe. The chairs are torn, no microwave in the room. Just really awful. I will think twice before booking with Beat Western. Shame on you!!

"Visiting Father"
ashleysmith89706, 25 Juillet 2020

We enjoyed our stay at this hotel. The office staff was very pleasant as was the security guard. Our breakfast was comped at the affiliated restaurant in the hotels parking lot and the food was REALLY GOOD. I would definitely stay at this hotel again.

"Great for the price"
SandiBellingham, 24 Juillet 2020

You can't beat this location. The pluses are plenty; the price for being downtown, free parking next to your door, good helpful staff, best ever free breakfast at Stellas next door. I would encourage the management to install shower non slip mats and see about insulation to prevent noise travel from room to room. Oh, our sink stopper didn't work.

"Great accommodations!"
820courtneyk, 24 Juillet 2020

We stopped here on our way to Yellowstone and glad that we did. The room was very clean and newly updated with comfortable beds. We enjoyed our complimentary breakfast at Stella's. Great hotel for a great price!

"motorcycle tour of Yellowstone"
amyrL3728BA, 22 Juillet 2020

We worked out way through Montana from Pa. Never been here before. Our goal was to drop into Yellowstone Nat. Park from the northest point. We stopped in Billings, MT exhausted, hot and tired from the days ride. I booked literally 1 hour before at dinner. When I walked in, I was greeted with kindness, and compassion. We were offered ice cold water and micro towel for our bike. Our rooms were clean and staff was VERY friendly. Our free continental breakfast was a a restaurant next to hotel. We had about 7 choices to pick from!!!!! AMAZING. THANK YOU FROM THE DIRTY BIKERS

"Another pleasant stay at our go to place"
Mark J, 12 Juillet 2020

Once again, the staff & accommodations didn't disappoint us. We've been here 3-4 times over the past 2 years and each time is as pleasant as always. Comfortable beds, working AC, clean and big walk-in shower and the rooms are always very clean. Getting breakfast at Stella's next door just puts an exclamation point on our stay...actually 2 exclamation points!

"Best Hotel & Restaurant in Downtown Billings"
waynehZ3499YR, 16 Juin 2020

If your business or personal travel plans are taking you to Billings, we highly recommend the Clocktower and Stellas. The hotel is updated and very conveniently located and Stellas, well it is likely the best breakfast and lunch restaurant in Billings!

"Clean."
kawasakipro3, 15 Juin 2020

The lady at the front desk was very nice. The room was good. Wish the air-conditioning worked a little better but was a really nice stay. My dog was happy with the room as well. The bathroom was very nice. Would recommend.

"Great Stay"
tammieh948, 08 Juin 2020

I loved my stay at The Clocktower Inn. It was clean , comfortable, and quiet. Breakfast was amazing and I will stay again soon. The staff there is amazing, always accommodating, and hands down some really great people.

"Excellent"
156jessyr, 27 Mai 2020

The facility was really clean even with renovations going on. The room was fabulous. The front desk staff were amazing with working with us for check out as I was at a medical appointment and my husband was still at the hotel. Definitely recommend them.

"Visit Mom"
dominicm535, 22 Mai 2020

The service and bedroom at Best Western Clocktower Billings was awesome! The breakfast included in room charge was great old fashioned good food ! The bed was so comfy and I was able to rest! It is really close to all you need in downtown area! I visited my mom in the room with my family all day! The staff and service was very respectful! Thank You! Dominic

"Great Hotel"
kismelee, 17 Mai 2020

Great breakfast, check-in was easy. Would definitely stay again. Would recommend not have room by the pool if u sleep in. Too noisy. Everything else was good. Service was speedy. Shower was really nice.

"Wonderful conference room"
Departure29470627273, 01 Avril 2020

i used the conference room to care for and assess healthy seniors as the senior center was closed due to the Covid 19 pandemic. Staff was gracious and helpful keeping my patients safe and healthy. The room was clean and brightly colored.

"Best Western Plus Clocktower Inn"
mshipman2020, 01 Avril 2020

The Best Western Plus Clocktower Inn is always wonderful. You cant't beat Stella's bakery in the morning for breakfast. I would reccomend the Best Western Plus Clocktower Inn for any time of year while visiting Billings Montana.

"Love this hotel"
Andrew L, 13 Mars 2020

Beautifully appointed clean room, very well lit and large TV with HD picture. Free breakfast is excellent quality full service, soooo much better than the typical standard hotel fare. Location is walking distance from all of Billings downtown restaurants, added bonus of 10% discount for Best Western guests. Highly recommend and my go to hotel in Billings

"Fun In the Tower"
flyinghorse75, 24 Février 2020

Overall this is an average place to stay as far as the rooms. Rooms are nice and clean. Pillow are small except one. One surprise was the heated tiles in the bathroom and tiled areas. Nice to walk on a warm floor. The best thing about our stay was the breakfast. The breakfast here is the best I've ever had - it is not your typical continental breakfast. The Tower gives you a coupon for the restaurant chain a few steps from the office. The menu choices are good and they make and sell homemade rolls and breads. This alone made the stay worth it. They also had a suana that worked! Parking could have wider spaces especially for handicap. Location was not ideal and we pasted it the first time and had to find a one-way dtreet to circle back around.

"BW Plus Clocktower Inn"
bluediamond97, 22 Février 2020

Excellent hotel. There was not any part of my stay that was not made pleasant by this staff from the moment I checked in until I checked out. Right down to giving me 2 bottles of water, so I could jump on the treadmill. I completely forgot to bring myself some to have for exercising. They were beyond kind to myself and my son. That kindness will be the reason I return here to stay, when I return for visits with him or his sister and for his medical appointments/procedures that I go to.

"Great hotel"
oceangoer1, 21 Février 2020

Great downtown location. Rooms remodeled and very nice. Great staff, very helpful. The restaurant was good and it was nice to have a cooked t order breakfast included with the room. Will stay here next time in Billings

"Loved staying here!"
Tracy S, 31 Janvier 2020

Spacious king room, heated bathroom floors, bathroom was large. Very clean. Friendly, helpful staff. We stayed 2 nights and enjoyed every bit of our time. Loved the HBO channels. Complimentary breakfast at Stella's was amazing. We will be back!

"Location"
jjb99683, 29 Janvier 2020

Poor Location, tight parking, small bathrooms and no grass plus the restaurant closed at 4pm. We had a clean room but the bathroom was so small- only one person could use it at a time. Due to the physical downtown location- a lot of road noise. Parking was very tight with our pickup. And finally - no grass for our service dog. I know BW are dog friendly and since you are- please have a grassy area set aside so you don't have to walk in questionable neighborhood areas. I'll gladly pickup after our dog.

"Billings"
hollishackman, 11 Janvier 2020

We stayed at the Clocktower Inn recently and were very satisfied with our experience. Check in was flawless and the associate helped us locate dining downtown.Room was very clean and spacious. Stella's for breakfast was awesome. Best of all, our points covered the cost of the room, and for a complimentary room we were very impressed with the space and amenities!

"Parking is tight, but worth it!"
Byrne W, 08 Janvier 2020

I really enjoy staying at this BW. The breakfast at Stella's is such a nice treat compared to most convenience breakfasts. Parking is tight, but the cleanliness and friendliness of the property and its people make the stay great!

"A wonderful hotel!!"
MelBop, 02 Janvier 2020

I had a great stay at this hotel! The whole process from booking the reservation, to checking in, to the room itself was so easy and everyone was so friendly and helpful! My room was huge, super comfortable and very clean! My absolute favorite part though is the complementary breakfast at the Stella Cafe and Bakery that's right next to the hotel, they give you great options and the food is DELICIOUS with equally friendly and helpful staff. This hotel is close to lots of restaurants and breweries that it's very convenient if you don't have a car. It was also super easy to schedule a pick up time for the shuttle to take me to the airport. This was my first trip to Billings and this place was so good to me I will 100% stay here every time from now on!

"Great hotel! "
Sully S, 30 Décembre 2019

Had a great stay here with my family. The rooms are modern with great amenities like heated flooring the bathrooms and fast internet. The staff was helpful and friendly. Imagine it's even better in the summer with the outdoor pool. Another great perk is the breakfast voucher for Stella's - best complimentary breakfast ever :)

"Great Hotel, not Impressed with Customer Service"
adventuresoutthere04, 23 Décembre 2019

We have stayed at this hotel many times, and always enjoyed our stay. The rooms are clean, the shuttle is very convient, and the free breakfast is delicious. However, while we stayed there this time my debit card was hacked. Someone called me on the hotel phone, and it said the call was coming from the front desk/office. I answered, and they said that they needed to verify the card info I used as there was an issue with billings. I gave my debit card info and they thanked me for verifying and the call ended. A few moments later a $1,174 purchase was made with my card at a Lowes store. I called the hotel to inform them of what is happening in there hotel, and the lady I spoke with just said that she would let the next shift know about it. No apology, she didn't act like it should be looked into or taken seriously. I asked if she could see phone records, and she said told me that isn't something they can do. I understand this probably isn't the hotels fault, and they might not be able to see phone records right away. However, an apology or acting like the situation was at all serious would have been appreciated. Love the hotel, but after her behavior I may reconsider staying here again.

"Great Location"
misterkunkel, 18 Décembre 2019

The Watchtower Best Western is conveniently located near sports, shopping, dining, and medical facilities in downtown Billings. Friendly staff and competitive room rates makes it a must-stay location.

"Great for families with pets"
JustinA804, 15 Décembre 2019

We are traveling with a dog, and this hotel made it easy. At check in they greeted us with a food bowl and some snacks. They also put us in a room right next to a pet pad where the dogs were able to relieve themselves without being in the way of other guests. For humans they have good beds, clean rooms, and a full-service restaurant that provides delicious free breakfast (from a pre-selected menu) for guests.

"KerryKilen"
KIlen, 09 Décembre 2019

Clock Tower Inn is a great place to stay! The friendlist staff in Billings and go above and beyond to infinity to Welcome you to Billings. Yeah that's what I like when I'm traveling a friendly smile. Thanks again for all you do. Stella's restaurant is my #1 spot for Breakfast also. Bakery is awesome. I'll be back for sure.

"Excellent as always!"
katherinemQ6928SY, 07 Décembre 2019

Friendly, helpful staff. Clean, quiet and comfortable rooms. Fantastic downtown Billings location. We stay at the ClockTower every time we come to Billings and have never been disappointed. What more can be said? Recommended 100%!

"Best Western Billings superb"
Stay21641149443, 06 Décembre 2019

We loved this place. Super neat and clean, even the remote control cleaned and in wrap. New styles and everything was new looking so either new or kept up well. Plenty of room and towels and very nice. Everyone was super friendly and kind, from checkin to text welcome and thank you and check out. Free breakfast at Stella's restaurant. Perfect. Coffee in room as well. Discount at a few restaurants 1 short block away.

"Still a great stay...!"
JensyGirl, 01 Décembre 2019

The rooms have been updated since my last visit - and very nice. The front desk staff was kind and accommodating after a horrendously long drive in bad weather. I've stayed here several times before so when looking for a room in Billings I'd rather drive to The Clocktower than any place else. Thank you!

"Emergency overnight "
mtsho0678, 30 Novembre 2019

Rooms are clean. Nice vanity set up. Nice shower head. Parking is tight, but have open garage parki g, great for keeping you dry. Stellas has a great breakfast menu for our stay, complimentary. Large tv good selection of channels. Friendly staff and pet friendly motel. Downtown, and it was pretty quiet. We would stay again.

"Room 184, November 22/23"
Hoot1man, 28 Novembre 2019

This is our second stay at the Clock Tower and both times have been excellent! We love the location, right downtown and close to the music venue we like to attend. Our room had a King bed, couch and foot rest, large screen TV and fridge. The room was spotless and well appointed. The bed was very comfortable with nice sheets, the towels were big and fluffy. The check in was so easy we even received a text before we got there welcoming us to the hotel, front desk staff were friendly and helpful. You get a free breakfast at Stella's next door, there are about 5 choices you can pick from. Stella's can get quite busy so get there early. Great place to stay!

"Great Downtown Motel"
thomasehlersjr, 26 Novembre 2019

We stay at the Clock Tower Inn whenever we attend music events in downtown Billings and we are never disappointed in our stay. We also travel with our two rescue mutt dogs and we are always welcome at the Clock Tower Inn with the dogs!

"Girl's weekend!"
SheridanGreymare, 25 Novembre 2019

We love staying at the Clock Tower Inn! The front desk personnel are always friendly and helpful! The rooms are always extremely clean & the beds are super comfy....the free breakfast is always delicious at Stella's next door!

"Concert Get Away"
Marie S, 23 Novembre 2019

We had an excellent stay, the front desk was awesome and friendly. Leah checked us in but everyone I spoke to was amazing and helpful. We slept so well on the beds, that we all slept in and hadn't planned on it!! The breakfast was really good too!!

"Surprisingly awesome stay!"
Melissa T, 23 Novembre 2019

I was in town for a job interview and they put me up at this BW. I had just stayed at a BW in a different location earlier in the week, and was expecting a similar experience with a rough room but was pleasantly surprised by the cleanliness, newness, and comfort of this BW! Thankfully I was assigned a room on the inner hallway- most of the rooms are motel rooms with doors that open directly outside but there's one hallway with secure access. As a woman traveling alone, I prefer a more secure area. The bathroom floors are heated and you can adjust the heat. There were plenty of towels and the bed was very comfortable. There were two shower heads, one was an overhead rain shower head and it's possible to toggle between the two. I had absolutley everything I needed and had a lovely stay. I didn't have time to try to complimentary breakfast at Stella's but heard from locals that it's an awesome breakfast place.

"Impressed"
jenniferhInkle, 21 Novembre 2019

Great price! Impressive complementary breakfast! Right across street from our concert venue. Easy walking distance to downtown restaurants and bars. Clean rooms We were very pleased with our stay!!!!!

"Quick business trip"
Debi D, 17 Novembre 2019

Traveled from Helena to Billings on business and stayed at the BW Clock Tower Inn. We arrived early but the Front Desk Clerk was able to assign us our rooms and assured us it was no problem. The room is clean and I love the heated bathroom floor. The breakfast at Stella's is always good If you want delicious rolls, breads or other goodies they have that as well. If you have business downtown Billings highly recommend this property.

"A good place to stay"
Miriam N, 16 Novembre 2019

Clean rooms, good proximity to airport. Nice amenities. No problems encountered. Nice staff at the front desk. A good breakfast if you don't have to fly out too early, which we did. Would recommend for anyone needing a place to stay before an early flight.

"Service"
yellowstoneworkshops, 16 Novembre 2019

Even though the motel is in an old structure with smallish rooms, the rooms are exceptionally nice, super clean, with upscale finishes and linens. But what sets this motel up to be so good is the staff. Everyone from the front desk to the maids to the shuttle driver was pleasant, helpful, and clearly had customer service as a priority. We will definitely stay again. The downtown location is walkable.

"Good place to stay"
sdmurch, 11 Novembre 2019

This is a great hotel with a wonderful location. Close to excellent restaurants. Very clean and nicely furnished room. Check-in was fast, and we needed a first level room, which accommodated pets, and were accommodated.I would definitely go back and recommend it.

"Beautiful property in downtown Billings"
patriciaa486, 08 Novembre 2019

Though this is an older motel, you would not believe it is older. Property is well maintained and we had the largest room ever. Building is quiet and parking is excellent. A lot of the parking is covered which is great in a town that has snow. The on site restaurant, Stellas, is very good the the motel provides a coupon for breakfast. Would stay here again.

"Perfect for business stay"
betsyb328, 31 Octobre 2019

I love staying at the Best Western Clock Tower. The location is convenient to downtown restaurants. The room has everything I need - coffee maker, make up mirror, frig, microwave and the price is a great value!

"Best Best Western!"
David O, 28 Octobre 2019

The nicest Best Western I have stayed at. Nicest rooms, great service and breakfast (included) at Stella's beats and 'normal hotel breakfast. Hands down, the nicest property in Billings. Close to great restaurants is a bonus.

"Wow!"
294gail, 20 Octobre 2019

I chose to stay here because of its close proximity to the Billings Metra. It's also within walking distance of great restaurants, Optional canopied parking great for Montana winters! Elevator to second floor and inside hallway felt very secure. My room was sparkling clean, modern yet cozy and quiet. Wonderful bed. Free breakfast at Stellas--the cinnamon rolls there are famous in Billings! I'm planning a romantic getaway with my husband to come here, walk down the street to Jake's or Walker's for dinner, and then enjoy Stella's for breakfast! Couldn't be happier!

"Mediocre Experience for a Best Western Plus Inn"
george7188, 19 Octobre 2019

I recently stayed at the Best Western Plus Clock Tower Inn in Billings, Montana for a conference. I won't say the experience was horrible, but I am not sure I would recommend this facility to many. First, the Inn is designed like some kind of maze that for a new person was extremely strange to maneuver, and the parking lot spaces are tight to fit in since many of them require you to park next to a car and a concrete post. Also, all the rooms open to the enclosed?? parking lot. I would hate to stay here in the winter time. However, the check-in was positive and everything when well. Secondly, the breakfast situation is kind of a rigged deal. I was given two breakfast vouchers with a very nice selection of breakfast choices at Stella's, a restaurant located next to the inn. However, you are only given one drink choice that does NOT include orange juice or milk. Thus, I was charged over $3.00 for small glasses of each. Finally, when I got back from my conference on the first day, my room was not made up or cleaned; however I did have new towels laid out. At check-out, I mentioned this to the front-desk person who gave me the standard, "I'll report this to housekeeping. Thank your for letting us know." As a Best Western Rewards member, I thought I should have received a little more than this. On the positive side, my room was spacious and clean, the bed was comfortable, and the television worked great. You decide!!

"Looks strange on the outside but my room was great!"
MontanaGo, 13 Octobre 2019

I wasn't too sure about staying here, but was on business for a conference. When we checked in one of the attendants was having trouble with her computer and was getting very agitated (there was a line of us from the conference waiting to check in). She wanted to write down our credit card number to enter later for the deposit. I said no and suggested she reboot her computer. She did and we were able to get checked in. I was worried about getting an outside room but was pleasantly surprised that our rooms were in an inside secure hallway. The room was spacious with a comfortable mattress and pillows (there were hairs on a couple of the pillowcases - ugh! Use a sticky lint roller please!) The bathroom was nice and clean - two shower heads, which was interesting. The luggage rack was broken. The alarm clock went off at 5 a.m. I wish housekeeping would check for this! Breakfast at Stellas was so good - better than any hotel breakfast. We were sure to get there early (busy times are listed on the voucher). Parking could be better - it is pretty tight. Covered, but there are multiple openings to outside streets in downtown Billings - it made me a little nervous, but there were lots of cameras. The best part was Booker the dog at the counter. He was adorable and you could tell he wished he could actually check people in and out!

"Unhappy camper"
egrigg268, 12 Octobre 2019

Do not stay at this hotel. It is awful. The curtains are made not to close so a light shines into your room all night. Plus anybody walking by can clearly see in. I booked my room at least 6 months in advance and requested a downstairs room with a frig and a microwave. I had also notified them when booking and before arriving that I would be flying in very late, and wanted to make sure I had my room secured. When I got in I got an upstairs room with no microwave. I didn't get any sleep because of the light shining right into my face,. The parking situation is horrible. The room had a layer of dust and needs an upgrade terribly. The Kelly Inn which is a Best Western Plus is on the other hand a very nice and pleasant stay.

"Best Western Plus ClockTower Inn"
Connie L, 10 Octobre 2019

We stayed in this hotel when we had car problems in Billings. The front desk was very friendly. They bent over backwards to get a king bed room for us when they were quite booked up. The room was nice. The bed was comfortable although a spider decided to startle me when I lifted my pillow when I was getting ready for bed. The breakfast deal was wonderful.

"Great hotel, but avoid Billings on Sunday"
guyannec, 08 Octobre 2019

This is a very nice, clean hotel, arranged more like a motel than a hotel. Staff are helpful and courteous, and rooms are clean and comfortable. The layout of the hotel is a bit confusing, but they provide a map with the room key, which, unfortunately, makes the key container too big to fit into your wallet. The ClockTower Inn has some features that are among the best I have seen anywhere. 1. The bathroom is spacious and well appointed, with two shower heads, a regular one and an overhead rain simulator. 2. The high speed internet is the best, fastest, and most reliable that I have experienced in a hotel in recent memory. 3. The breakfast at Stella's Cafe, on the property and included in hotel price, gives a number of choices and is of excellent quality. 4. There is covered parking, and room key is required in order to gain access to the elevator. Now for the bad news. Most restaurants within walking distance of the hotel are closed on Sunday. Streets in the area are poorly lit at night. The elevator was out of service when I got up in the morning. The blackout curtains on the windows (which the owner assured me exist) were impossible to locate (which, in fairness, may have been my fault because I was exhausted when I arrived). On the whole, I would recommend this hotel, but if you arrive on Sunday, expect to have to drive to find a decent restaurant.

"Noisy and dining options"
Atweet, 07 Octobre 2019

The hotel checkin was rebooting the system due to changeover so we had to wait some time.. our neighbors enjoyed their night out and we heard all about it. Upon wake up we went to the diner for breakfast and had to wait in a huge line with non hotel guests and the wait was an hour.. if they made reservations for guests or priority seating I would have rated a little better however overall it wasn't a good experience

"Downtown location"
dynamite_deb, 29 Septembre 2019

Comfortable stay in this downtown location. Clean and attractive older property. Nice poolside rooms. We stayed for two nights. The restaurant on property is busy in the morning. Better off going to Dennys or Perkins.

"What a Gem!"
kzzrz, 28 Septembre 2019

We just finished a 2 night stay here. We were impressed with the clean updated rooms,heated bathroom floor and friendly service. Great location to walk to restuarants and the Western Heritage center. Breakfast is a hotel voucher at Stellas next door plus the hotel gives a 10% discount on most nearby restuarants.You must try Stellas delicious cinnamon rolls!

"I would stay again"
Paradise39537131942, 23 Septembre 2019

Everything was top notch. It's a bit older hotel but it's in excellent shape. The room was very nice and comfortable. There are many places, within walking distance, to eat dinner and they will give you a 10% discount if you mention that you are staying at Clock Tower BW. The breakfast is served at an actual restaurant on the property. It was great but you need to be there early as it fills up quickly. They give you the option of taking it to your room or you can actually get BW points if you don't eat there. Overall, the stay was a 10!

"Great room for price"
arschwei, 22 Septembre 2019

Stayed here on our way to Yellowstone. Front desk staff very pleasant and welcoming. Room was clean and comfortable. The complimentary breakfast next door at Stella's bakery was wonderful. And the complimentary cinnamon rolls at check in were amazing!!

"Comfortable and convenient"
Debra B, 19 Septembre 2019

Stayed here before and after our trip to Yellowstone and Grand Teton National Parks, as we had flown in and out of Billings Logan Intl. Airport. The hotel location is great. Close drive to airport and easy walking distance to downtown Billings shops, restaurants and breweries. The hotel is older; but the rooms, and bathrooms, have been nicely updated. Staff was friendly and helpful.

"An okay hotel, but dated"
766donalds, 17 Septembre 2019

I picked this hotel because it was close to the airport, it offered a shuttle to the airport, it offered a free breakfast, and it was decently priced. The staff is super friendly, the rooms were clean, the carpet is quite dated. The bathroom is a little small, with a separate shower/toilet and sink area. The sink area is quite small but it worked. Breakfast is served next door at a separate restaurant. They give you a voucher, but tips are still up to you. (Check my picture). Overall it was a good stay, a comfortable stay, but I've stayed at better (updated) hotels for the same price.

"Close to airport"
Heidi T, 15 Septembre 2019

This was a noisy location. Lots of traffic in town, parking is kind of cramped. Lots of easy to walk to restaurants. As an outsider, I felt like it was kind of a sketchy location. It was less than 3 miles from the Billings airport which was a big plus.

"Comfortable and close to all"
Janikins55, 14 Septembre 2019

What wonderful places are Billings and the BW Clocktower Inn. From checkin to checkout 3 days later, we felt welcomed and all were happy to chat if no other guests needed assistance. Our ground floor room was huge and extremely clean and it had plenty of cupboards and space to leave large luggage bags. It's in easy walking distance to numerous good restaurants and Stella's Cafe next door for breakfast and afternoon tea is good also. Thank you BW Clocktower Inn

"Dog trip to Seattle"
Chris1105c, 13 Septembre 2019

One of the main criteria's of selecting the best western was their acceptance of my dog, Lango. The facilities for the dogs were excellent, including a walking area near the motel and treats at check-in for Lango.

"Better inside than it looks outside"
BillPatti, 10 Septembre 2019

I booked this place based on good reviews on Trip Advisor. As we pulled in my wife said wow this is a really old motel in a voice that I knew she wasn't happy. Check in went well, but finding a parking place close to the door we had to use was tough. The hotel is spread between a number of buildings and parking is VERY tight. There was no elevator in the building we were in so we had to carry all our bags upstairs. The room had a door that opened to an outside hall. As that point were though we were in for an unpleasant stay. But once we got inside our room everything changed. The beds were super comfortable, the pillows were large and felt just right, the bathroom was very upscale. We had the best night sleep in quite sometime on our road trip. Couple negatives. The ice machine was in the main building, so we had to go outside to get ice, it was raining. The restaurant next door which is where you get your breakfast with a voucher is great like people say, but there is always a wait to get seated. Bottom line, would we stay there again. Absolutely !!!

"centertown good for a night"
Monpetit, 04 Septembre 2019

Arriving from Paris via Minneapolis, a good choice and before driving to Yellowstone. Large rooms, quiet-but Billings by night is quiet..., clean. Relatively rapid check in, fast check out. Breakfast at Stella Kitchen's bakery : more than correct(and buy some biscottio there : perfect..).

"Great stay! "
LinzJ13, 03 Septembre 2019

Stayed for one night on a road trip, check in was friendly and quick. We were upgraded and given a massive room on the top floor. The breakfast was lovely, plenty of options. Would stay again for sure.

"Good enough"
jamderson, 01 Septembre 2019

This was a decent enough place . the room was clean just dated . the location was easy to get to and leave . the staff where good and friendly . they give a voucher for the resturaunt next door for breakfast . Very much worth it .

"Impressed!"
Manwkids, 18 Août 2019

This hotel put every other place I stayed during a week long trip across country to shame. Great staff, clean and spacious room, central location. We called ahead as we were traveling in a large truck and a space was saved and ready for us. Breakfast at a nearby highly rated bakery location was included. Would definitely recommend.

"Very good hotel!"
MartijnP_12, 18 Août 2019

Excellent room. Clean. Large TV. Friendly service. We were surprised by receiving complimentary breakfast at next door's Stella's Kitchen & Bakery. I recommend staying at this good hotel in a perfect location in Billings!

"A surprising gem!"
indoorkitty, 13 Août 2019

My companion and I were spent from a long cross-state drive on a warm summer day, and what a joy it was to step into our spotlessly clean and blissfully cool room. A staff member, Scott, kindly carried my heavy bag upstairs and later helped us hook up our computer to the TV. I asked the front desk for a dining recommendation, and they sent us to the perfect place, with fresh vegetables and strong cocktails - exactly what I asked for. And the free breakfast the next morning at Stella's Bakery . . . I am still dreaming of those oversize freshly baked cinnamon rolls!! We were so comfortable and happy here, and the staff could not have been friendlier or more attentive to our needs.

"An excellent spot in the heart of town"
hpschatz16, 12 Août 2019

For the most part, a lot of the Best Westerns we have stayed at are just off highways, and/or a little out of town, but the Clock Tower Inn, is very well situated in the heart of the city, surrounded by excellent restaurants, cafes and shops. Had we not had a tight schedule, we would have gladly spent another night to take in more of what Billings has to offer. The staff are great and gave us some great recommendations for food and drinks (Doc Harper's is a blast). The “rooftop” pool was great too! I'm sure our travels will have us stopping by again.

"Perfect price / quality / position"
Axeletsharon, 07 Août 2019

We arrive late and the very kind and helpful reception lady found perfect clean room well equipped at good price. The breakfast is included and taken in the best bakery of the city in front of the hotel. Walking distance you have a wide choice of restaurant open late and with the hotel card you get 10% discount. I recommend the place.

"Great downtown hotel"
FarAway00641129772, 04 Août 2019

From check in to check out it was a wonderful experience. The staff was friendly, pleasant and helpful. We were provided with a free bike wash including a microfiber cloth which was a great unexpected extra.

"Great hotel"
Voyager744044, 01 Août 2019

Clean nice room. Really impressed with the bathroom. Very spacious. Excellent staff. Daughters loved the outdoor pool. The location was very good with many great restaurants within walking distance. Would absolutely recommend and stay again.

"Great place while traveling"
SandF2012, 01 Août 2019

We left Yellowstone and traveled to Billings where we stayed at The Best Western Clock Tower in mid-June. If you're looking for a nice hotel in Billings please consider staying here. Our room was on the main floor toward the rear with a spotless bathroom and we were able to park our car perpendicular in front of our room. The staff was great; very knowledgeable, courteous and helpful. We enjoyed our stay and we would definitely stay at this Best Western again if we ever return to Billings.

"Check other rates first - July 2019"
Kitman, 01 Août 2019

Travelling to Wisconsin from northern California, we planned an overnight stop in Billings, MT. My buddy had stayed here before and selected this particular hotel which is located downtown. The surrounding neighborhood is somewhat questionable but the building exterior appeared inviting. I also thought the lobby was quite nice. Now the covered parking seemed a little sketchy in appearance...I imagine that the winter snow would hide a lot of this. There were lots of parking spaces, but finding an open one in the later part of the day was a bit challenging, but we did find a few. The elevator was working, unlike other post had mentioned...appeared to be new or at least had a good make over. You need your room card on the first floor to operate it, but not on the second floor. I believe the exercise room was on the second floor but we didn't use it. If you stay here, everyone in your party gets a limited selection, complimentary breakfast next door (see my other review). Our room was nice, but it definitely had signs of age. There were also signs of room repairs such as new caulking around the tub. But as an old construction worker, the workmanship was not up to standard and somewhat sloppy. But I have seen much worse. Caulking is an art in my humble opinion...some are great at it, but a lot are not. Whoever did the caulking here should have someone more experienced give them some tips...I bet they'd be pretty good afterwards. The beds were nice and comfy...this counts most in all my hotel stays. Lots of pillows too! Flatscreen TV worked good. We got stuck in Billings a second night due to mechanical issue and stayed here both nights. I decided to go out for a short jog to Two Moons Park and back (r/t appx 6 miles). Yes I saw a few questionable individuals, but no one bothered me or tried to panhandle from me. In fact, I ask some workers for directions and they were quite nice. From the hotel you can make your way down to a path along the Yellowstone River. Great jogging/cycling on this path with nice views! I tried a bit different route on the way back....a mistake that added 3 more miles to my run. With more friendly instructions from another local, I found my what back to the hotel. Hotel staff seemed really nice. We didn't complain about anything to them. I believe we had rooms 214 and 217 but am not 100% of this. Both were of the same quality. Now the price per night was high in my opinion (appx $125 per night midweek with no reservations). Overall, I was happy with our stay and I'd stay here again, but will probably seek a better rate or try somewhere elsewhere with a lower price.

"Excellent location and facilities"
claire t, 30 Juillet 2019

Stayed a couple of nights to break our journey to yellowstone. Great location, literally five mins from downtown bars and restaurants (billings is very small so don't expect a sprawling metropolis, rather a couple of nice streets - Broadway or montana are good shouts). The hotel key card gets you 10% off your bill in many of the nearby restaurants, reception give you a map when you arrive which shows which establishments do this. Pool area was great and we got an amazing free breakfast at Stella's cafe next door. We also used the gym which was great too and they have a lovely dog on site who likes to say hello. Rooms were clean and had all we needed. Great stopover choice.

"Great motel in a great location"
FredHarris1948, 30 Juillet 2019

I was riding home from Alaska to Florida and Billings was a convenient place to stop for a night. This BW Plus was a wonderful find!! They are friendly, well priced and conveniently located for getting on and off the highway. I usually stay at BW's as they are biker friendly and this particular motel had a wonderful bike washing station!! Strongly recommended especially if you ride a motorcycle.

"Clean and convenient but room is small"
CreveCoeurMo, 25 Juillet 2019

I don't know how we ended up in downtown Billings when we were on the road. I was pretty surprised as maps was taking us into town. When we pulled up, it is the layout of one of those 50's motels. Fortunately it has as elevator. The interior of the room was modern and updated, but it was really small with only one bed. We didn't try the restaurant for breakfast. That looked like more hassle than it was worth. And there are lots of fun places in walking distance. It turned out to be a bonus of a location. We had a good time walking around and eating in a young, upscale restaurant. The biggest bonus was the nice staff. My husband left with leather bound personal kit (nail clippers, scissors, etc.) We called and they fed exed to us.

"Not a “Plus” as Best Western states"
dess1223, 22 Juillet 2019

To be fair it was late so I didn't take the time to do my research and our first choice was full. We chose to get this motel at the discounted price of $154.00 and cancellations were not allowed. We won't make that mistake again. We probably would not have stayed. It is an overpriced older style motel that has been updated and is clean. No interior hallways, the second floor room had squeaky floors. The fan in the refrigerator made a terrible noise during the night. The AC worked but was noise. The breakfast was good at an adjoining restaurant and we were told we would be responsible for the tip. I'm thinking that is not fair to the wait staff, wondering how many people walk out with tipping. The Motel's staff were helpful and I appreciated their help in finding a place to park in a very crowded parking lot.

"NO Service"
private20192019, 22 Juillet 2019

stayed 3 nights and got zero room service. Had to walk to front desk all 3 days to request fresh towels. front desk wasn't even sure where the towels were located. was told they would bring them to me . A hour later still no towels. Had to go down a second time to get them. on the second day I was told it was my fault my room wasn't cleaned because i didn't hang the sign on my door. This was not explained at check in, nor was it mentioned after i went down the first day to complain that we had not been cleaned. not a lot of communication between workers. only good thing about the stay was the breakfast is wonderful.

"Extremely noisy street level location in downtown Billings."
Kevin B, 21 Juillet 2019

This motel is located at at extremely noisy street level location in downtown Billings. The free airport pickup, friendly staff, nominal decor and amenities and location close to all the downtown action do not offset the drone of main drag traffic, idiot guests coming and going very loudly at all hours and the adjacent business that seems to have their dumpsters emptied every morning at 6am. Good luck getting any sleep here if you are not deaf. I have stayed here several times over the years and the noise situation is untenable.

"Great Stay in Billings!"
lisabigham2019, 20 Juillet 2019

Very nice, clean hotel. Beautiful, clean rooms!! I loved the decor, very Montana! The rooms was very nice, very clean and the bed was awesome!! I'd stay again next time business brings me to Billings Montana.

"Nice stay while visiting Billings."
Jan Y, 17 Juillet 2019

The room was clean, nice with fridge. The bed was very comfortable and no problem with wifi while there. The only issue we had was a almost stopped up drain in the shower/bath tub and even though we were there three nights the problem was never addressed. I liked the "overhead" parking provided that was a protection from any storms in the area. Also, a fantastic breakfast was provided at the ajoining restaurant that was delicious, bountiful and served with a smile.

"Sleeper Hit"
Jordan B, 16 Juillet 2019

Stayed for one night after a girls trip to Yellowstone. Obvious that the staff and management take pride in their hotel. - Very clean and comfortable - Friendly and helpful front desk - Small-ish but private and well-maintained 2nd story pool - Heated bathroom floors and spacious rooms - Beautiful flowers in window boxes and planters around the pool and property. The hotel is within two blocks of both healthy (Well Pared) and fancier (Walker's) dining options (as well as the list of discounted/partner restaurants provided at check-in). We did not have a pet on the trip but loved meeting Molly, the resident mini Aussie shepherd.

"Great Stay"
Mobile38818240474, 15 Juillet 2019

Great Stay. Clean. Lots of restaurants in walking distance. Amenities were good. Staff was super friendly. I will stay here again when we return to Billings. Brewery and distillery district within one block!!!!!!!

"Nice Hotel in Billings, MT"
NorthWestMTTraveler, 14 Juillet 2019

I stayed at this hotel for one night while passing through Billings, Montana. This is an older Best Western Hotel, but has been well kept. The staff was very friendly and the room was clean and the hotel is pet friendly. There is a free breakfast available but I left too early in the morning to try it. The breakfast is at a restaurant adjacent to the hotel. The hotel does have free WiFi which worked well. There are many restaurants nearby, all within easy walking distance. Overall, this is a nice hotel in downtown Billings.

"Breakfast arrangements below Best Western standards"
Tom G, 13 Juillet 2019

This Best Western gives you a 20% discount coupon at an adjacent restaurant, instead of a normal in-house BW restaurant...can't comment on the quality of the food, because long waits and lines to sit down meant 45-60 minutes minimum for breakfast...way too long! They should simply announce on their website that there is NO BREAKFAST INCLUDED at this shabby downtown motel, and reduce the lodging price by $5 per night...

"Biker Friendly - Great Location"
John E, 12 Juillet 2019

We ended up staying two nights because of the excellent location and wonderful rooms. This place is biker friendly with a motorcycle washing bay stocked with towels, buckets, soap, and brushes. The breakfast at Stella's was terrific and FREE. The grounds were impeccable and clean. Downtown is an easy walk away. Highly recommended.

"Excellent Stay in Billings!"
Jennifer L, 10 Juillet 2019

Our room was first rate! Very clean, quiet and comfortable. Free off-street parking. Staff was professional; welcoming and helpful. Newspapers and maps of local points of interests provided in lobby. Downtown location allowed us to walk to a local tasting room, which was great, and to a very good Thai restaurant. Great breakfast venue next to motel included. When in Billings, we will stay at this inn again!

"Staying downtown Billings"
269ap, 09 Juillet 2019

We had a GREAT trip to Billings and had never been there before so did not know what to expect. We booked at the ClockTower because we needed a place that provided some kind of breakfast and we wanted an outdoor pool. BREAKFAST WAS AMAZING. Sit down breakfast every day provided at Stella's. Pool was great! lots of chairs and clean towels. Very friendly staff and the location was perfect for us. Close to airport, coffee shops and restaurants and a movie theatre.

"Good stay, excellent breakfast (included) next door"
Cat M, 07 Juillet 2019

The room is much nicer than the exterior looks, rooms open to the outside, which I usually avoid, but a key card is needed to access walkways leading to the rooms, and they are heavy and secure. The breakfast next door (included) was excellent diner fare. My omelet was large and fluffy and my coffee cup never allowed to be more than an inch empty. I included a pic of the menu choices available to hotel patrons. The bathroom had adjustable radiant floor heat. Con: Exterior noise must be an issue because they provide free ear plugs in the room, but I didn't need them.

"Great in town location"
Outlanders, 05 Juillet 2019

Older Hotel recently renovated Outdoor pool which was wonderfully planted with Gorgeous Flowers We stayed facing the pool where there are couches right outside your room to enjoy Keg Room had a couch I was very comfortable Breakfast is served at a small restaurant Bakery next door which was fabulous breakfast to order

"Clocktower stay"
AshleeM132, 04 Juillet 2019

I had an unexpected trip to Billings as my father was in the hospital. This hotel came up as close to St Vincent's so that is where we went late on Thursday night. I was able to get a room and the front desk worked with me as I didn't know how long I would be staying. They also gave a medical discount for the room. The kindness of the staff was amazing. The room was clean, comfortable and quiet.

"Great room not so great pool"
Carlee A, 02 Juillet 2019

We loved our king room. It seemed like it had been recently remodeled and had a wonderful waterfall shower head with heated floors in the bathroom as well. Unfortunately we booked on a busy weekend and sort of expected a bigger pool area that would accommodate a crowd and sadly that wasn't the case. The pool was full to the brim with no available lounge chairs to even lay out. Over all it was a nice room, but I probably won't be back unless we're passing through.

"Lovely"
JewelsO101, 02 Juillet 2019

Our Room was very nice with lots of amenities . Breakfast at Stella's was fabulous as always. Love the ability for Express checkout. Really enjoyed sitting out on the patio. Staff was delightful. Would definitely stay here again

"Really nice place and GREAT breakfast!"
05MK2000, 01 Juillet 2019

We had a pool side room and the property was well maintained. All the staff was very friendly and the room was clean. I'll definitely stay again. I decided to join the membership program. The hotel also offers discounts at various restaurants in the area which was a nice surprise.

"Great breakfast "
CMP63, 26 Juin 2019

Rooms are clean. Very comfortable beds, a/c works great. Fluffy towels and heated bathroom floor. Breakfast is free next door at Stella's Cafe. The not so good parts are: check in staff a bit rude. Would not talk to me about being assigned a room in the section I requested when making the reservation. Parking is tight. But the absolute worst is the air freshener they put in the room - boy did it stink. It was so heavy, you could taste it. Gave it 4 stars because of the comfort of the room and breakfast at Stella's. But won't stay there again since I'm allergic to perfume.

"Room smelled like urine"
dsfasdfasdfa, 19 Juin 2019

This hotel, located in downtown Billings, looked pretty rough from the outside and had limited parking for trailers. Upon check in, we went to our $160 room to find that it smelled like it was blasted with urine. While the interior looked relatively new, it was pretty small and the smell was unbearable. I called the front desk, and they didn't really seem to care. They would not let us switch rooms but, instead, sent maintenance to spray the room. The spray covered the smell for about 15 minutes. This was not otherwise addressed and, even though I complained about it in the morning, nothing was done. Breakfast was great, but not really included. The hotel gives you a voucher for a small breakfast, like a sandwich, or bowl of yogurt / cereal or something similar - not a full meal. That didn't really matter to me, as we just paid for a full meal - and it was fantastic. Overall, the hotel was disgusting and way overpriced. The pool was nasty, the layout is awful (hard to even find the proper stairs for each wing of the motel). This hotel, about the same class as a hotel 6, should be rated as a two star hotel and charge about $60 a night.

"Outstanding!"
dwilken43, 18 Juin 2019

We used to stay at this hotel often but had not been there for several years. It has been remodeled & updated & was very comfortable! Sorry we waited so long to get back there! A little hard to get in & out of but it's right downtown & close to many fine restaurants & shopping. They also offer a free breakfast at Stella's, one of Billings' best restaurants which is right next door.

"Good Downtown Choice"
V6A4B3, 15 Juin 2019

Not our first visit to the Clocktower but its been a few years. We booked a standard king. Assigned one on the main floor on the lobby side. Reasonable size room with - two bed end tables, lots of toy charging outlets, TV, coffee maker, fridge, free Wi-Fi, free local calls, iron & board, shower in tub, air conditioning (a bit noisy), heated bathroom floor, writing desk & table, one luggage rack, some noise from rooms above and beside. Good choice for downtown business district and the entertainment row on Montana Avenue.

"Road Trip Out West"
17gloriaa, 14 Juin 2019

Very comfortable rooms, clean and in a great location. Reasonably priced. Full breakfast is complimentary in a neat restaurant right next to the hotel. (STELLA'S). Stella's has very good food. Staff were very friendly and helpful. We had no issues. We stayed there 1 night.

"Great Location"
John-Cypress-Tx, 13 Juin 2019

A great location within walking distance to all the shops and restaurants downtown. The room was clean but I wish it would have had a couch rather than just two hard backed chairs and there was no clock by the bed.

"Couples get away"
LovetheBeach58503, 12 Juin 2019

We chose this hotel because it was across the street from The Pub Station which we attended a concert. We feel this was a great chose. The staff are very friendly, from checking in to walking to your room, always a smile and friendly greeting. Hotel rooms were clean, updated and spacious. Hotel offers a breakfast voucher at Stella's which is right beside the hotel. Fantastic meal and several options. Also 10% discount at several places nearby. We appreciate the free meal and discounts. The hotel price is reasonable so these were a bonus.

"OK little spot"
MissBBlue, 09 Juin 2019

We are driving from East Coast to West Coast with our 2 small dogs. Needed a place in Billings that allowed pets. We found this Best Western that is downtown. It looks like it's wedged between buildings!! Nice place. Our room was very spacious, actually it was 2 rooms with a queen bed in each room and very comfortable. Large TV in each room. Nice bathroom. Very clean. There is an area to take your dog that is called Molly's Patch. It's a very nice little spot of AstroTurf. Truthfully?? I didn't think it would work!! I just knew the dogs would look at the fake grass and say “Are you kidding me?” But was I wrong! They both took care of business without any issues! They provide poop bags if you forget them. Actually this is a pretty cool idea!! This way everyone cleans up after their pet. You can't walk away!! Would be shameful!! The hotel is within walking distances to many nice places. There are discounts for a lot of the restaurants. We went to Montana Brewing Company. Lots of fun. Good food and beer, and a 10% discount. Breakfast is next door at Stella's Kitchen and Bakery!! My lord it is superb!! There are options you can get that are complementary. The hotel pays for them. Highly recommend this option! The biscuits and gravy with hash browns are to die for!! Actually everything is. All homemade right there every day. It was absolutely marvelous!! A real bonus!!!! I'd recommend this place. We had a very noisy person above us and we didn't sleep well at all! We should have called and complained to the management, but we didn't. That was our fault. So we didn't get a good nights sleep. Also I will warn you, if you have a car top carrier, it's a little tricky. Low clearance. 6'6”. BUT there is a way to avoid the low areas. Just be aware!!

"Good hotel close to historic Montana Avenue"
Titanole, 30 Mai 2019

Stayed here on consecutive Saturday nights and enjoyed both stays. The breakfast at Stella's Kitchen is good. If you are there on Sunday morning get there early. It gets crowded. The location is a short walk to Montana Avenue and some good restaurants. If I have a complaint, it would be that idiots drive on 1st Avenue with loud exhausts as obnoxious people with no regard for others like to do. There's not much the hotel can do about that though.

"Helpful staff"
Paradise46272759041, 28 Mai 2019

Fairly updated rooms, when my TV wasn't working in my original room and the service person couldn't get it working, they quickly moved me to a room two doors down. The breakfast is AHH-MAZING, the breakfast alone is worth it. Work out room is small but had free weights and cables and pulleys as well as a few other machines.

"Not impressed"
williamsonshay1, 27 Mai 2019

Staff was friendly and room was clean. When I called and made our reservation I made it for 2 nights. When checking in I was told they only had one room available! Very annoying that we had to find a different hotel for the second night, but we ended up not being that disappointed this happened! The room stunk like they were trying to cover up a smell! The bed was terrible!! I've slept better on concrete floors! Also the noise from the haullway. We were woken up multiple times during the night from people talking! Air conditioning was also terrible! Price also felt very high for what we got! Our second night we stayed in a very high end suite that was cheaper then this motel!!

"One of the best motel we visited across the country"
michellekop76, 20 Mai 2019

We drive across the country twice a year and stay in Best Western motels pretty much the entire way (when available). The ClockTower Inn was, by far, the best we have encountered. It is Pet Friendly (a must for us). The room was immaculate and the location was perfect (close to some great restaurants). The best part, however, was the fact that breakfast in the restaurant next door was included. This was NOT a buffet inside the facility but a full service restaurant next door. The food was great and the waitress awesome. Great experience!!

"Perfect downtown loocation"
RodneyH29, 11 Mai 2019

We stay at this hotel quite often. It is walking distance to all amenties in downtown Billings. Clean comfortable and suer friendly establishment. We have been staying here for over 20 years....Come stay !

"Buyer beware!"
jab6737, 08 Mai 2019

While the BW Clock Tower has a good location in downtown Billings close to a couple of really outstanding restaurants, the location also has it's drawbacks, not the least of which is the almost constant noise from the street. In addition, rooms on the first floor are subject to noise coming from the rooms above. In our case (Room #157), the guest above us was up using the bathroom at 1;30 am, then back up at 4;30 am bouncing back and forth from the room to the bathroom getting ready to leave. In the mean time, trucks and motorcycles on the street raced by pretty much all night. We should have been suspicious when we noticed there were earplugs on the nightstand! So if a decent night's sleep is what you desire, beware of this hotel. It won't happen.

"Satisfied"
raymondr67, 03 Mai 2019

Had a very nice stay. Everything as you would expect at a Best Western very clean, comfortable, and friendly service. I personally was impressed by the complementary shuttle service from the airport. They were very prompt even with the midnight arrival time.

"BEST HOTEL - Best Western for your PBR weekend!"
kareneschu, 19 Avril 2019

Steve's staff at the Clocktower are always outstanding, the desk staff is super friendly and their night management team and shuttle driver's are always pleasant - and go out of their way to talk with you. Outstanding place to stay!

"Best of the Best Westerns"
JimH3705, 16 Avril 2019

We travel often, always staying at Best Westerns - hands down, the Clock Tower is our favorite. Friendly knowledgeable staff, excellent hotel. Modern, clean and spacious rooms. And - make sure you grab a bite at Stella's - Highly recommend!

"No breakfast buffet"
plfkgf, 13 Avril 2019

This hotel offers a breakfast menu instead of the traditional breakfast buffet offered by other Best Western hotels. You had to walk outside to get to the restaurant The menu selection was limited. I prefer the buffet breakfast so you can choose a piece of fruit and a bowl of cereal or a waffle with yogurt. This is a two storey hotel but the elevator was broken and couldn't be fixed until June which was 2 months away. There was access to some rooms on the second floor with a different elevator as I understood it. If this breakfast menu is the way the hotel chain is going then I might be going to a new chain of hotel that still offers the buffet breakfast.

"great hotel"
Adventure67316193666, 10 Avril 2019

Very nice hotel, loved our room. Breakfast is very busy and can have a bit of a wait but very good service and food. Hotel was located in a great spot was right in the middle of everything we wanted to do

"Great Location!"
tamijelly2019, 08 Avril 2019

The Best Western plus clock tower inn Has always been my go to choice when visiting Billings Montana. The hotel location is key to experiencing Billings at its best. The staff is helpful friendly and professional. The rooms are updated clean and comfortable. I highly recommend this hotel.

"Best way to go"
Excursion43255634731, 01 Avril 2019

We recently had a family emergency bring us to Billings. After scouring unsuccessfully through other hotels, we called BW Plus Clocktower Inn. Not only was the rate incredibly affordable, but the staff was so kind. I am the kind of person who checks the bed, pulls back the covers, looks under the bed, inspects the shower, and more when I enter a hotel room. Our room was so clean! We checked out then had to check in due to unexpected circumstances and our second room was to the same standard. The breakfast is included and for our family of three this was an added value of at least $30. It was delicious and portions were HUGE. Stay here, trust someone with high expectations!

"You can trust the Best Western name"
katherine5478, 31 Mars 2019

Bed was very comfortable, room was clean, parking with an SUV was a little difficult, free breakfast was offered. Located downtown so usual city noise at night, but close to hospitals so very easy to visit patients.

"Great rooms"
Katieko22, 21 Mars 2019

I didn't love Billings but the hotel was great. Rooms were huge, clean and heated floors were amazing. Showers were amazing with the rain shower. Very clean. People at desk were kind and helpful with where to go and where not to go!

"great stay in Billings"
betsyb328, 15 Mars 2019

This property is always well maintained and has very friendly staff. The amenitites are perfect for busiess travel. Make up mirror, fitness center, in room coffee and fridg. Right in the center of downtown. Easy walking to restaurants and shops.

"Good Hotel in Convenient Location"
orrVisitor, 09 Février 2019

I recently stayed at the BW Clock Tower having never been to Billings. A friend's medical emergency made the trip necessary on a last-moment basis. In all, I spent four nights there. I found the staff to be accommodating particularly as I had no idea how long I would need to be there. They were able to extend my stay daily without changing rooms. The room was comfortable and clean. Of particular note was the heated floor in the bathroom which came in handy as the temps were below zero throughout my stay. The other major "plus" to BW Clocktower is their free breakfast at Stella's which shares a parking lot with BW. This arrangement is a definite advantage to staying there. For those with loved ones at Billings Clinic, BW Clocktower is relatively close - very short drive. They offer a special "medical" rate as well. Also, being right downtown, BW Clocktower is close to several really nice restaurants. My only "complaint" is outside noises can intrude - emergency vehicles, loud cars/trucks, and people pulling luggage carts can be heard in the room. My sleep was not impacted however. I would not hesitate to return here in the future.

"A 4 star MOTEL"
Chuxmax, 03 Février 2019

Don't be mistaken, this is a 4 star motel, but with a great breakfast included. Very close to downtown Billings and well worth it. It is close to all of the city, walking distance. Don't head south because you get the river/feces stank.

"Somewhat Noisy but A Solid Best Western Plus. Recommended."
LaramieJoe, 29 Décembre 2018

Stella's Restaurant, which is apparently attached to this property, is one reason I recommended staying at the ClockTower Inn. The other reason is that the rooms have been refreshed and are very nice. The value, therefore, is strong. Clean and extraordinarily well located in downtown Billings, this property is worth your time and money.

"Love this hotel!"
adventuresoutthere04, 26 Décembre 2018

We were in town for the Chase Hawks Rodeo at the Metra. The hotel offered a free shuttle to and from the event. We arrived early, and were picked up very soon after the event ended. The hotel was conveniently located, so we able to enjoy the near by bars without having to pay for a taxi. The breakfast at Stellas was great as well. There is a variety, and the staff is very friendly! The bed in our room was also very comfortable! Will stay here again.

"Great experiece"
Fearless67588222847, 10 Décembre 2018

Fast and easy check in, Friendly staff, very clean room, very accommodating for us. We needed an early check in to be able to get ready for a wedding and they were more than willing to make sure that happened.

"Excellent Sevice"
Gaynor M, 09 Décembre 2018

Hotel was clean and staff friendly and helpful. Loved that it was right in the heart of downtown Billings so I could walk to restaurants and shops. Room was clean, bed was very comfortable. Will stay here again when I travel.

"Great stay when I was away!"
GoPlaces52171170403, 06 Décembre 2018

The room that I got was the King bed for one night, decent price $105(special). The staff were great on info about the surrounding area and where to get a good bite to eat! I would recommend the ClockTower Inn to anyone who asks or doesn't ask! Haha. The breakfast at Stella's (the restaurant that is part of their establishment) is one of the best places to get breakfast! Honey buns!!!

"Dated/outdoor entrance to room. As a platinum rewards member, the room was a big disappointment & not worth the money."
terripf, 01 Décembre 2018

As a platinum rewards money, this was not worth the money I paid for a two night stay. The room was small, dated, with loud downtown traffic. The outdoor entrance to my room felt more like a motel rather than a quality best western hotel.

"Excellent Customer Service and Stay"
777travel2018, 16 Novembre 2018

A fabulous hotel and a great location. The entire staff was wonderful and made the stay absolutely perfect. The rooms were very nice and clean. Just an all around amazing stay at this hotel. No complaints whatsoever.

"Perfect Location"
surfercharlie, 12 Novembre 2018

We were in Billings for a concert, and also wanted to try dinner at a downtown restaurant, and could not have picked a better location. Clocktower Inn had a free airport shuttle that picked us up at the airport. They also had a free shuttle to the concert, although we were late getting back from dinner so took an uber. They offer a complimentary cooked to order breakfast that is very nice. Free wifi. The bed was comfortable and the room was clean. Friendly staff. The only bummer was the pool was closed for the season.

"Nice Hotel in Billings"
douglaslane, 06 Novembre 2018

Nice hotel with great staff. Our room was clean and comfortable. We brought our dog with us and stayed in a pet friendly room. The hotel is in the downtown area. The staff were very friendly and efficient during check-in. The next morning the staff went above and beyond to help us with our next reservations at a Best Western by Yellowstone Park. They helped us with directions, map and travel advice to Yellowstone. The restaurant for morning breakfast was excellent. We enjoyed our stay here.

"BW Clock Tower Inn - November 2018"
Trek33665760972, 05 Novembre 2018

Thank you to the BW Clock Tower Inn in Billings, MT. Our family stayed with you in Nov 2018 and had a wonder stay. Everything was smooth, from check-in, to our room amenities, to check-out. The staff was very friendly and the room had many great upgrades and was very clean. We will definitely stay here on our next trip to Billings.Warm regards,Andrew

"Ask For Earplugs!"
juliebC1532IG, 04 Novembre 2018

We stayed for only one night, just passing through. The bed was super comfortable and the room was very clean. Breakfast is provided at Stella's Bakery which is adjacent to the property. The hotel guest menu was varied with great choices, and the food was excellent. Note that gratuity is not included. My only issue with the property is that it gets VERY noisy early in the morning. There was a drunk woman yelling in the parking lot at 430 am and then the trash collectors started picking up at 530 on a Saturday morning. You can also hear the adjacent toilets, the doors all opening and closing, and other guests vehicles sitting and idling. There was a complimentary pair of earplugs in the room upon arrival, however only ONE pair and there were TWO of us. I would highly suggest requesting a pair for each guest when you first arrive and check in.

"Don't Let Exterior Turn You Off "
ETB1006, 04 Novembre 2018

Glad we trusted the GW Plus. We drove by and it didn't look enticing, but the room was great. Super-comfortable beds —and heated bathroom floors! Plus complimentary (limited) breakfast at great bakery next door. (Plenty of good choices, but you can also add/substitute for up-charge; e.g., fresh-squeezed OJ for ~$1.) Also 10% discount at area restaurants for dinner. All-in-all, an excellent experience.

"Costs too much for what you get"
rtc3411, 25 Octobre 2018

I was skeptical about paying over $100/night to stay in a downtown outdoor motel, but because of the high ratings on TripAdvisor I decided to give it a try. I was disappointed. The layout of the hotel is very confusing. The lobby is not clearly marked if you are driving straight in to their parking lot. After parking I had to wander around for a few minutes to find where to check in. The motel has several different sections and you have to find which building is yours. Staircases are also not clearly marked and hard to find. When I checked in my key didn't work the first time so I had to wander through the lot again to find the lobby. When I finally got in the room it was fairly decent looking at first glance. But looking more closely the furniture is beat up, the toilet looks decades old, the floors creak badly. It's also very noisy, you can hear everything going on outside - people talking, cars, sirens, etc. No real soundproofing - they put earplugs in the rooms instead. They do have a security guard which was good, and the staff is friendly enough. The room did seem clean. I haven't stayed in a Best Western in awhile and saw a placard about their UltraClean standards. I looked it up and it's really cool that Best Western cares enough to actually sanitize things. Of course there's no way to verify that the hotels are actually doing what the program requires but good for Best Western for taking real cleanliness seriously. I would have given 2 stars but I appreciate the cleaning program. Other than that, I was unimpressed. I don't usually stay in outdoor-corridor motels like this so maybe my expectations were too high but this place is not worth $100+ per night.

"A older place in great shape"
Richard W, 25 Octobre 2018

As a older Best Western it is well maintained and quiet. The room was clean and very comfortable. Staff was very helpful and experienced. Breakfast was a cafe next door which they have a contract with was extremely good and well cooked. Definitely stay here again. Even my Super duty crew cab truck fitted in their covered parking with room to spare.

"Nice place to stay"
Stephen C, 17 Octobre 2018

I really enjoyed my stay at this place. The staff were very friendly and professional the rooms were nice the the breakfast was awesome. You go over to the bakery next door for your breakfast and it's a awesome place to eat

"Great location and good service"
Lucian P, 14 Octobre 2018

We stopped in Billings on our trip to Colorado and we stayed at this hotel. It was a great experience, the room was very nice and clean and the check-in was very straight forward. The exercise room was very well equipped. The hotel is very close, in walking distance to nice restaurants. The hotel does not have their own breakfast area and partnered with the restaurant on site for breakfast and it offers discount of a specific menu. The breakfast, while tasty has limited choices, especially if you are not into bacon, hash-brown, ... and it is quite busy if you're not there early.

"over night"
Dalton B, 14 Octobre 2018

the room was nice and spacious and the king bed was comfortable and bathroom was bigStella's Bakery Eatery was very nice - they did mix up one order but all was goodonly complaint was with the noise level around the room as guests outside and in room above were noisy as was a guests dog - until they returned to the room. if in Billings we would stay again.

"Great downtown location"
RodneyH29, 13 Octobre 2018

This hotel is always clean and comfortable. We travel from sheridan, wyoming to do our shopping up in Billings. We get to enjoy all of downtown Billings as well. The Clock Tower will always be our first choice.

"Perfect mid point to stay!"
987jannab, 01 Octobre 2018

Room was very comfortable - with heated bathroom floors! Check in was easy and they were so nice - even providing a complimentary water bowl and treats for our small dog. Bed was wonderful; everything worked. Best complimentary breakfast right next door at STELLAS - huge great cinnamon rolls!

"Nice Hotel for Airport"
Tony0146484, 01 Octobre 2018

We stayed here as a good ending point for our vacation as we wanted something close to the Billings-Logan Airport, easy to get to from I-90, easy check-in, express check-out, comfortable and within easy walking distance of restaurants. This hotel provided everything we were looking for. Easy to get to off of I-90, check in was very fast and we were pleased to get a 10% off coupon for a nearby restaurant (we chose Jake's Steakhouse for dinner which was literally 2 blocks away and excellent) a free breakfast at Stella's which was across the street. We arrived about 6:00 PM on a Wednesday and did not have any problem with traffic. We left about 8:15 AM next morning for the airport and got there in less than 10 minutes no traffic problems. Upon arriving parking was a bit tight and we got lucky with a spot right next to the office which was ground level covered parking (under the main building). But without luck it may have been frustrating. The room we were in was set up in a courtyard type design with the rooms facing a pleasant outdoor courtyard. The rooms were accessed by a covered balcony. We were in room 204 and it was very nice. The only drawback I could see is if the weather was bad and you didn't get luck with parking. I don't know Billings but I believe this is pretty much located in the downtown area. Parking and Wi-Fi were free. This turned out perfect for our needs. Very friendly staff.

"Exceptional Stay"
Shane Y, 25 Septembre 2018

My wife and I did a trip from Calgary to Corpus Christi and stayed one night in Billings. We chose the Clocktower because of it being pet friendly and all I can say is that if you ever need to stay in Billings, this place is amazing. The rooms were clean, and fulfilled all our requirements and the breakfast at Stellas next door was beyond great. But the best part was being greeted by Stan and Norma and 'Lil Guy'!! The three of them made my long travel day end on such a high note that when we left the next morning, we missed them dearly. There are good people in this world and hands down, you will find them at the Clocktower in Stan and Norma! Will definitely stay here again if I ever find myself in Billings again. Thank you guys, you made my trip!

"If there was a 'good' category it would be there..."
598chrise, 24 Septembre 2018

Good hotel overall, nice room of good size, comfortable bed, bathroom reasonable size and good shower pressure. Downsides are no restaurant and no bar! Breakfast is included at the cafe opposite, okay but nothing special.

"Great stay in Billings, MT"
Jrae6684, 18 Septembre 2018

Motel was clean and comfortable. The free breakfast at Stella's is great. The motel is surrounded by restaurants, bars, and boutiques. Such a fun location. We are planning our next stay. Can not wait!

"Great place to stay"
lve2travel, 15 Septembre 2018

My husband and I spent two nights here. The room was clean and comfortable. However, the best part is they give you vouchers for breakfast at Stella's nextdoor. I would stary here again just for that. The hotel is, also, in walking distance to many of the breweries and restaurants downtown.

"Great Staff & Restaurant"
fivefishys, 13 Septembre 2018

It was kinda cool that the parking was above ground, but under the pool. It's a good set up for saving space. I had a nice room, super comfortable bed, and a great experience checking in. Breakfast was free at the restaurant next door! It was outstanding! It was downtown, so not the easiest to park my truck in, but it worked and I would happily stay here again.

"My favorite place to stay in Billings"
girl1der1975, 09 Septembre 2018

This is my favorite hotel in Billings for a number of reasons. Most importantly is how dog friendly they are. I have two dogs; both of them 70 lbs and bully breeds. They don't discriminate at this hotel and actually welcome bigger dogs which isn't as easy to find as you'd think. One of my dogs is blind and they always give me a room that is really easy for him to navigate. Because he's blind, he's afraid of stairs and so a ground floor room makes my life so much easier. The rooms are always clean, the staff is super friendly, and they give free breakfast vouchers for the restaurant on the corner. The hotel has a swimming pool, sauna, and fitness facility. The location is great as well. It's within walking distance of restaurants, bars, breweries, art galleries.. in downtown Billings. It also has free parking. I've stayed at other, more expensive hotels in Billings but once I found this location I've continued going back. What more could I ask for at such a reasonable price?

"Acceptable"
DayTrip787419, 08 Septembre 2018

My fiance and I stayed here on 9/6 and checked out 9/7. My fiance had a surgery scheduled for 6:30 a.m. so we decided to stay in Billings the night before. The room was nice but the pillows were small and almost square instead of rectangular and the sheets were a little scratchy. There were over head lights which were helpful and there are block out curtains on the Windows but they are underneath the sheer curtains so they might be easy to miss. There were two different thermostats in the room which was a little confusing as we weren't sure which one to use. There was a good sized refrigerator but no microwave in our room. My only issue with the cleanliness of the room was several flies that were buzzing around in the room and a dead bug stuck to the ceiling near one of the beds. Parking was really tricky but trump was in town the same night so they were very full up and we were able find a spot that was still hotel parking. The breakfast at stella'a was excellent and the staff was helpful and professional, we just wish the room had been more thoroughly cleaned.

"Much needed getaway!"
Bonnie A, 05 Septembre 2018

We haven't traveled anywhere for leisure in over a year due to me having developing medical issues that have left me with mobility issues. This hotel was beyond what we expected for our getaway! Very friendly, very clean, easy handicapped access for us, great location, and the breakfast!! Not some dry donut or toast your own toast, but a full hot breakfast voucher to use at a restaurant that's on the hotel property!! You can also use it all day, not cut off at 9:00 a.m. And, they will even deliver it to your room for $5.00 that you pay (we actually splurged and had it delivered one day for our anniversary!). This hotel is in the heart of downtown Billings, walking distance to a lot of options. My only complaint is because it's downtown there is some noise, but I think it was because we were in an end room on the ground floor and they are outside entry rooms, I think the other rooms wouldn't be very noisy. We'll stay there again!! ??

"Super friendly staff and clean room"
L4380TTwilliams, 03 Septembre 2018

This hotel is walking distance from downtown. We stayed here to attend an event at the Alberta Bair Theatre and it was in a perfect location. Breakfast was provided by going to Stella's which is on the property of the hotel. There is a little bit of a wait to be seated at restaurant but food was amazing. The rooms are clean, however, outdated. The walls are a little thin so it is possible to hear the people that are in the room next to you.

"good location"
WYOR, 02 Septembre 2018

We were here for a quick overnight stay before catching a flight out. The front desk staff were very helpful. The room was very nice, though a bit small. The location is great, easy walking distance to many good restaurants in downtown Billings. The only negative is the parking, which is kind of cramped.

"Great location to restaurants and bars."
Duran R, 18 Août 2018

Location was good, short walk to several restaurants and bars ( which several close early due to local liquor laws) Rooms were good sized (there were 5 of us so had to get a cot as well) and clean. Although we didn't use the pool, looked nice and maintained. Can't always fit it in on a quick trip. Breakfast was included, which Is always great to have, especially when you are traveling with kids!

"Downtown Surprise"
Peggy H, 17 Août 2018

If you are going to be in downtown Billings this is a great place to stay. The room we had overlooking the pool was beautiful and spacious. I loved the soaker tub and rainshower! Great location and very friendly staff.

"excellent accommodations in billings, MT"
greg g, 16 Août 2018

rolled into billings on a x-country road trip; was attempting to target budget, usually 2-star type hotels, but being a BW rewards member, drove by Best Western PLUS (clock tower), and decided to check on availability for that night. bingo! covered parking...super helpful desk agents checked the two of us into a lovely two queen corner room within minutes, complete with excellent pricing for a Best Western and a great recommendation for dinner. was impressed with a bike (motorcycle) wash station and noted it for my next 2-wheeled road trip. the room was very spacious, well lit, with ample power outlets, top quality soap, shampoo and other amenities, in-room coffee, and a high shower head that was much appreciated for a tall guy (who often has to duck down to get under the water stream). ample square footage, great layout, comfy beds with ample pillows. hotel has a rooftop courtyard with outdoor pool. one of the many highlights was included breakfast, not the buffet type, but at a very popular, excellent adjacent (on site) bakery restaurant; you can select from several breakfast choices at no charge (tip not included) and i must say it was one of the best, easiest included hotel breakfast experiences i've ever had! bonus is clocktower's location within a few blocks easy walking distance to downtown dining and bar choices. this is THE place to stay on your pass through billings.

"Downtown Isn't a Bad Word"
Karla S, 16 Août 2018

We recently stayed, again, at the Clocktower Inn. The proximity to some of Montana's best dining is a draw. (Breakfast at Stella's was included) They have a discount with many restaurants in the area when you show your room card. And they are within walking distance. The swimming pool is nice this time of year and the survey sent after a stay was responded to by the owner. I forgot my swimming suit in the room and when I called, two weeks later, they had it and mailed it to me. The front desk is always a great experience. It's also great not to have big-rigs running in the parking lot..in fact for being downtown the noise level is pretty low.

"Good time in Billings at the BW Clock Tower Inn"
Deborah D, 15 Août 2018

When business takes me to downtown Billings I always stay at the BW Clock Tower Inn. it is convenient to downtown businesses, restaurants and retail shopping.The staff at the Clock Tower Inn are most welcoming and efficient. They make you feel very welcome.The rooms are up to date with comfortable beds, in room coffee makers, refers for left overs. BW Clock Tower Inn works with Stella's Cafe for a breakfast selection. The food and service are outstanding.I highly recommend the Clock Tower Inn when business takes you to downtown Billings.

"Perfect Hotel"
Foodange, 07 Août 2018

We stayed here for a couple of days and it was great. The guy on reception was lovely with us and had actually spent some time in Manchester, UK. We'd asked for a quiet room and were given one of the few (16 we think) that were actually completely inside on the second floor, not in the 'motel' part at all. The room was enormous with the biggest TV we've ever seen in a hotel room. There were also 2 showers in a double one and a fabulous king size bed. There was more than enough parking, most of it under cover. We did sit around the pool one morning on very comfy loungers. All very peaceful until some guy just sat there shouting into his cell phone. We thought about asking him to be quiet but his size and glare put us off! Maybe ban cell phones from the pool area? The room had the usual note about conserving resources but even though we followed instructions and hung our towels up, they were taken away and we were given fresh ones! Very central to Billings and you can walk everywhere - perfect!

"A wonderful nights lodging!"
Janet A, 06 Août 2018

I absolutely loved the Clocktower Hotel! It was clean and quiet, with our corner pool-side room, and couldn't ask for better service. And the voucher for breakfast at Stella's was a wonderfully delicious bonus! I am recommending it to all! Our family enjoyed great restaurants within walking distance, as well.

"The ClockTower Inn in Downtown Billings"
richardfO3209DL, 31 Juillet 2018

I have stayed at the ClockTower Inn several times as convenient overnight stop on my cross country flights. The hotel has courtesy transportation to and from the airport, a major plus for me. The hotel has been upgraded over the years, although old, its age is not problematic. Unlike many motels and hotels the electrical outlets are plentiful and not worn out. Remodel bathrooms are very nice, clean, and well lit. Decor is contemporary and attractive, excellent beds and bedding. Air conditioning in Billings in the summer is essential. This hotel's AC systems are thermostatically controlled and do a good job. Check in/out service is prompt and courteous. A complimentary breakfast is included at Stella's Bakery Restaurant next door. The portions are generous and the quality very good. Being located downtown, you are in short walking distance of the restaurant row and will have many choices.

"great hotel"
Rich H, 31 Juillet 2018

I travel about 200 nights a year and this one of the nicer hotels I stay at. The room are big and very clean and updated. Staff is welcoming. The hotel is right downtown, walking distance to some great restaurants. I would highly recommend this hotel when visiting Billings

"BW Plus - Not!"
Timothy B, 30 Juillet 2018

This hotel or should I say motel. Does not keep up with other Best Western Plus Hotels. Limited Parking Extremely Noisy - Do not get a ground floor room. Being right downtown it has all the sirens and interesting characters of any city. The room came with one set of complimentary ear plugs! That is a dead giveaway of what to expect. Their queen bed is only a double and not a queen. The only saving grace of this place is Stella's Bakery next door for breakfast. I will not use this motel again.

"Downtown/Uptown with a great pool deck"
harpatlaw, 27 Juillet 2018

Always stay at the Clocktower when have any type activity in downtown/uptown area, be it business, medical or entertainment. This time medical/situated close to medical facilities. Next week the Blues Fest just across the street. Excellent hotel.

"Excellent!"
Elaine U, 27 Juillet 2018

The 2 rooms we stayed in at the BW Clocktower Inn were recently remodeled and beautiful. Easily the nicest BW rooms we've ever stayed in. The complimentary breakfast at the adjacent restaurant was awesome! Highly recommended for anyone staying in the general vicinity.

"Coop"
Leza C, 26 Juillet 2018

Great place I love the friendly staff and clean rooms the breakfast they provide is outstanding . You can't go wrong at this hotel . It's very close to a lot of outstanding restaurants there's Burger Dive featured on the food network channel man vs food across the street as well and steak house . So many choices in walking distance I was very pleased

"Nice hotel with a great breakfast"
Sharon S, 25 Juillet 2018

This is a large hotel and it is very well kept. There are beautiful flowers in the courtyard. The breakfast at Stella's was amazing, and we bought cinnamon rolls to go for our breakfast the next day. We had a little difficulty finding our room because we had to walk across to the parking garage and go up an elevator and around to the very back, however the lady at the front desk did a good job of showing this to us on a map. The air conditioner didn't seem to be working so my husband called the front desk and they said maintenance would be right up. He opened up the door to look out to see if they were coming, then shut it and the air started working! He called the front desk back and she said "Oh yes, there are sensors on the door, it must not have worked the first time you came in the room." Weird....and maybe she could have mentioned for us to try that first instead of calling maintenance. Everything else was fine, and the bathroom is large. The only other problem we had was when we were leaving and I called the front desk and said I would need airport transportation in 20 minutes. She said that's great, come down when you are ready. We came down and nope, not there. She called them and 10 minutes later we were still waiting. Then another guest called the front desk with the same request so she said we would have to wait on them to come too so we could all ride together. I understand this, but it's a good thing we didn't miss our flight because by that time we were about a half hour later getting to the airport than anticipated.

"Excellent! You can't go wrong!"
James M, 24 Juillet 2018

The ClockTower Inn consistently provides exceptional service. The facility is clean and well maintained, the staff always friendly and professional. Rooms are quiet and comfortable. Since there is no lobby breakfast, the alternative offering of a free breakfast at neighboring Stella's is great! (You MUST try a cinnamon roll!) Easy walking distance to most downtown attractions.

"Great stop in Billings!!"
SoCalGal52, 22 Juillet 2018

Wow. Wanted to book a place in downtown - SO glad I found BW Clocktower!! Location is PERFECT - able to walk easily to different food/coffee places. The room is extremely well-outfitted: super bed, lots of charging outlets, great frig (on a long road trip so that's nice), comfortable easy chair and very well-organized -stocked bathroom. AND - Stan (the Man) at the front desk. Helpful, charming, genuine and fun person who helped us settle in - offered great dinner suggestions as well. We really enjoyed him - the personal touch at a corporate place can make a customer want to return, and recommend one place over another. We would happily stay here again! Thanks, Stan.

"Great vacation stay"
John P, 19 Juillet 2018

The room was very nice and one minor problem was very quickly fixed to our satisfaction Free breakfast is provided by their in-house restaurant, Stellas, it was amazing. If you are a breakfast person this is a must stop!!!

"Amazing"
countryback420, 16 Juillet 2018

We had a great time. The lady that checked us in (coffee) that's not how it's spelled but how it sounds, was great, very helpfull and patient with us, the engineering/security (Lawrence) dropped everything he was doing because he noticed we had a baby with us. He took all of our luggage and showed us directly to our room, he took the time to explain everything, advise is on places to eat and fun things to go do, he went way above and beyond to make sure we had an amazing experience. The property is breathtaking, beautiful,clean,and even though it's in the heart of downtown it is very safe and secure. And the on property restaurant with free breakfast was great! Thank you Lawrence and the entire staff for making our stay amazing! We will stay there every time we come to Billings.

"Its breakfast adds a lot of value"
Thomas M, 15 Juillet 2018

The hotel itself was fine. Not fancy, but not a lot of noise (plumbing) either. Its location lets you walk downtown Billings very easily, as we did. But its breakfast at the diner next door makes the those bleak motel breakfast look like poor value, indeed. Recommended.

"Great experience"
lisalimpy, 15 Juillet 2018

Staff was genuinely friendly. They were very helpful, professional and expedient, which I appreciated. The hotel amenities are awesome. They have a swimming pool on the second floor above a parking garage, interesting. The rooms are very clean. The rooms could use more sun/light blockage, that is somewhat disruptive. Other than that it was a good experience.

"Excellent"
monicajmorrison10, 13 Juillet 2018

We drove into Billings, started looking for a pet friendly hotel and this one came up. We've always had good experiences with Best Western so we drove right to it and we weren't disappointed. Clean, comfortable, the staff was great and the breakfast was wonderful!! Lots of parking and easy to find.

"Fantastic Place"
dewetlcook, 13 Juillet 2018

Late night check in was exceptional, very pet friendly with the little pups own scenic area to do their business...missed out on the breakfast but we will be staying there again and be taking advantage of the offer. Nice location in a busy area of town...

"Nice location, lacks in housekeeping"
justkab, 12 Juillet 2018

Our second day into our 4 night stay, housekeeping failed to show up. I called the front desk at 5 pm and they were very apologetic, but we could only get minimal services. We were given 500 reward points, but we paid for a decent room, not points. I'd like to say this was an isolated incident, but the beginning of July the same thing happened. The rooms have always been very clean upon arrival, just not well maintained during. When we stay for 10 days it is nice to have a clean room. We continue to stay at this location because maintenance and the front desk personnel are extremely helpful and very friendly. The pool looks inviting, and I have spent many hours on the cozy patio furniture reflecting on the day while watching the sunset. The location of the hotel is amazing, as is the on-site restaurant. It is very close to the hospitals, as well as to many great restaurants for dinner.

"Great Best Western Experience!"
lvehmas, 12 Juillet 2018

I have to admit I was pleasantly surprised at how nice this Best Western is - great staff, nice, clean room, very comfortable bed and pillows, good breakfast next door at Stella's. Will definitely stay here again when I'm in Billings. Location is within walking distance of a lot of restaurants. Area is pretty industrial but I felt safe.

"Excellent customer service"
estaband952, 11 Juillet 2018

The front desk staff,( Kaufi in particular was excellent.) She provided above average service. From reserving the room to check out she did an awesome job. The room was clean and very up to date.Parking was good. We were pool side and had a great time. I would recommend this hotel to anyone staying in Billings, make sure to ask for Kaufi when checking in she will take care of you!

"Late flight in to Billings from Las Vegas"
dsbirdfarm, 04 Juillet 2018

We stopped in to make our reservations for our return trip from Las Vegas. We were greeted and reservations made for a late arrival since our flight did not get in until 9:15pm. At a Holiday Inn years ago, I specifically told them I would not get in until 11pm or later only to find they canceled my reservation for my room when I got there at 1am from Belize and had to walk to the nearest hotel to try to get a room! I have since switched to Best Westerns but wanted to personally book the room. The staff person (wish I wrote down his name) was so gracious and I knew I could count on the room being saved for me for the night we were to arrive. It worked out perfectly! Checked in at 11pm July 2nd and it was FAST and efficient and given a slip to have free breakfast at Stella's next door the next morning. Had a delicious free breakfast and headed home to Wyoming. I'd stay here again for certain!

"Good hotel location "
GEK549, 03 Juillet 2018

I would have given a five star but we had noise at night. Other than the noise the bed was comfortable, room was clean, and my wife loved the heated floors in the bathroom. One of the benefits of staying here your free breakfast was at Stella's right next door. That place cannot be beat.

"A pleasant stay"
sheilapfeiffer, 02 Juillet 2018

We booked the room on line. We didn't know the location was right downtown, which was nice. We were able to walk around a lot. The staff were very helpful on telling us what to see and where to eat. Our room was very spacious, the bathroom had a heated floor. Our room opened onto the pool area. The breakfast included with the room was in a restaurant across from the hotel. What a great meal... We liked the hotel so much we ended up booking another night. Great place to stay

"Gem of a Motel"
Roxalt, 28 Juin 2018

This motel, while not new, is well-kept and has great service. The breakfast is AMAZING. Loved all the planters with beautiful flowers everywhere. Sparkly-clean rooms that are well appointed, and the location is right near the best restaurants in Billings. I'll be back!

"Surprisingly great!"
nctravelingcpl, 26 Juin 2018

Recently renovated and paid attention to every detail. Rooms are nicely appointed. Shower pressure was great. Excellent location in the heart of downtown. Walking distance to most downtown attractions. Free breakfast at the on-site restaurant (Stella's) was excellent. Secure self-laundry facilities were nice and clean (included a change machine - wash and dry for less than $4). We did not take advantage of the sauna, but it looked very nice as well.

"Bucket list trip"
larryl784, 20 Juin 2018

Very friendly staff they did need to change my room from two twin beds to king bed great parking for motorcycles they had motorcycle bike wash supplied towels for bike wash went out of their way to please customers Breakfast next-door at restaurant good breakfast good restaurants within walking distance

"Average Hotel Stay for Us"
loist51, 16 Juin 2018

We did sleep well at the hotel. The breakfast was not included, and apparently the word that people staying at this hotel will get a discount on breakfast next door at Stella's bakery did not get public press. Oh well. Would have been nice.

"Best Breakfast"
coachfs, 13 Juin 2018

The Clocktower is centrally located. We walked 2-3 blocks to downtown where there was a wine and crafts festival taking place that we enjoyed. We strolled to some of the shopping area before stopping at local pubs for a refreshing beer. We had a wonderful breakfast at the restaurant where Clocktower offers complementary breakfast for guest

"This hotel is an anomaly - in a good way."
RogueAirborne1, 12 Juin 2018

After years of being a Diamond level member with Hilton, I have been staying at BW Plus more often after seeing how nice they are and learning more of what BW does for military members and veterans. Decided on this hotel for our night in Billings that we were looking for lodging. When first pulling up was a little surprised to see the layout of the hotel - like how roadside motels were laid out 30-40 years ago: Rooms opening up to the parking lot, 2 buildings divided by an alley, parking below the motel, etc. This hotel sits on the eastern edge of downtown Billings, so there are plenty of restaurants within walking distance. The rooms are very well appointed: Beds are quite comfortable. Linens, pillows and towels are of high quality - like what would find at a full service Hilton or Marriott hotel. The bathroom mirror has recessed vanity lights in it, shower has a normal shower head and a rainfall shower head in the ceiling, with a knob in the shower to switch water flow from one to the other - a nice touch. Bathroom has heated floors. You rarely see this in Ritz Carlton or Waldorf hotels, let alone a Best Western. Lighting was ample, plug outlets were plentiful. Internet speeds for a hotel were good (~20Mbps down/10Mbps up) None of the outlets have the USB ports built in them yet, no big deal for me. Tv has plenty of channels, including 10 or so HBO channels. AC/Heat was quiet (This can often be a problem!). Across from the lobby is a restaurant called Stellas (Menu and bakery items like a Perkins would have) which is where you get your breakfast as a guest. Guests can select from a limited menu of 7 breakfast options(2 eggs, 2 slices bacon, toast and hashbrowns were one option with a beverage) included in your room rate. These breakfasts are quite large, filled both my boys up which is no easy feat! And the food and service is excellent! I highly recommend getting the fresh squeezed OJ. Having a full breakfast like this for the 3 of us included in a room rate made the value of this stay even better.

"Great hotel, great service"
Alan N, 05 Juin 2018

We stayed here while traveling across Montana. It is downtown, so is a little out of the way and somewhat difficult to get to. But it is close to some good restaurants, is quiet with ample parking. The beds were comfortable and the free breakfast at the restaurant was very good.

"On the way out west"
Anna R, 01 Juin 2018

We stopped here just to sleep and get back on the road. The staff were nice. The room was average. But what we really enjoyed was the breakfast across the way. Not your typical continental breakfast, an actual server at a restaurant! We would stay here again.

"Super"
UlverstonJanet, 24 Mai 2018

This is a great place to stay in Billings, it is convenient for th centre. The room we had was great very quiet and on the second floor near the pool. The covered parking was good as we had a very violent hail storm while we were there. Breakfast is in Stella's Bakery next door. The staff were great.

"Great experience"
Scott C, 23 Mai 2018

I enjoyed my stay at this facility. Staff was great to speak to and very helpful and they really took the time to answer my questions as it was the first time I had been to Billings. The food that was furnished for their free breakfast was great.

"Don't judge a book by it's cover "
Shelby G, 21 Mai 2018

We had a great experience at this hotel! Great secured parking, great rooms, and pet friendly. The pillows were ok but everything else was wonderful. There's a bakery attached to the hotel for breakfast and the included breakfast was fantastic. Would recommend if you're driving through or need a place to stay for a couple days.

"Downtown Billings"
hermand314, 18 Mai 2018

We like staying at the Best Western ClockTower Inn when we are in Billings because of the location. We can walk anywhere downtown to eat or to sample the various breweries that are located downtown. The staff are very friendly and helpful. Breakfast is great at Stella's too!

"Convenient, clean and unpretentious."
Chuck G, 17 Mai 2018

So I gave it four stars but that doesn't mean its a four star hotel. Four star motel maybe but that shouldn't discourage anyone from staying here if they're looking for a decently priced place to stay in downtown Billings. It had what I was looking for: comfortable bed, decent TV options, mini-fridge, good water pressure in the shower, good location and an airport shuttle service. Staff was friendly, helpful yet unobtrusive. The complimentary breakfast at Stella's is a $10 value and worth taking advantage of. It's on the east side of downtown, but the west side is maybe a 10 minute walk so everything downtown is walking distance. Would definitely stay again.

"Convienent and Unique"
wanderoften07, 02 Mai 2018

This was a unique property that was clean and affordable. The clerk who checked me in was friendly and helpful. There was loud construction going on in the morning, but we were up so it wasn't a big deal. We arrived late and left early, but would definitely stay at this property again! Its a great location and is pet friendly. The bed was decent, but there pillows were uncomfortable.

"Best Western Clocktower Inn"
woodrowk54, 17 Avril 2018

A nice, above-average hotel in downtown Billings, MT. Nearby restaurant is a plus, though the hours could have been longer into the evening. It can be a walk to get to your room in this large hotel. Overall, a good value and experience.

"Conveniently located"
Margarete R, 13 Avril 2018

Excellent front desk service;generously sized room; wonderful breakfast at the little bakery adjoining the property. Nice restaurant withing walking distance. Would stay there again next time we come theough Billings.

"Best pet area ever!"
BigSky1, 13 Avril 2018

We travel with a small dog and love the hotel's wonderful pet area, complete with a shade tree, park benches, and ASTROTURF!. Also, breakfast is provided at the fabulous Stella's next door - a real bonus. Nice hotel, very comfortable, recently remodeled, with a convenient downtown location and a very friendly staff. This was our 5th stay at this hotel and we already look forward to the next.

"Located in the Center of Billings"
calflyer80, 07 Avril 2018

Best Western Inns are like the box of chocolates - "you never know what you are going to get." In this case it was one of those very good choices. I had a large room in a quite section of the inn. The room was spotless. The bed was comfortable and the air ventilation system was perfect. The staff was very friendly and helpful. Plenty of parking was available. The location was in the center of downtown with easy access to restaurants, entertainment, businesses, and the two major medical centers, Breakfast was available from a limited but varied menu in the adjacent restaurant. Based on my two day stay I would definitely stay again if in the area. Complimentary airport transportation is provided.

"Stayed one night"
Roy B, 01 Avril 2018

Very nice place to stay. We will stay here again if we are back in Billings. Price is fair and location is ideal. Very nice steak house very close. Clean rooms and well adorned for our needs. Very busy during fair season.

"Great downtown location."
carima18, 22 Mars 2018

Got a late start on a business trip and decided to stop in Billings, MT rather than push it to Casper, WY. Happy I did. The clerk at check in was very personable and efficient. Recommended a great restaurant for a late dinner w/in walking distance! Really nice being downtown and the little restaurant/bakery next door had a wonderful breakfast w/lots of locals so you knew it was good. Room was clean and spacious, great bed & comfortable range of pillows. Wonderful heated floor and roomy smoking tub.

"Hotel Review"
Brandon R, 21 Mars 2018

The Clock tower is the best hotel to stay in Billings,MT. Great staff, nice rooms, amazing breakfast, Great Internet and more. It is close to some Nice restaurants and bar's as well. I would recommend the best western Clocktower inn on any occasion.

"Weekend Getaway"
Heather R, 18 Mars 2018

My husband and I really enjoy staying at this hotel. The rooms are clean, the breakfast at Stella's is always a treat and the price is reasonable. BUT our favorite part about staying at this hotel is that it is close to all the great restaurants and bars. It's our favorite weekend getaway spot ??

"What a great place!"
591thereser, 10 Mars 2018

I stay here often and have never had a bad experience. The service is wonderful, the rooms are clean and updated. There is a restaurant on site that has wonderful food. They are very busy but the hotel does tell you the best times to go.

"Keep This In Consideration As A Place To Stay"
Diana C, 06 Mars 2018

Conveniently located in Downtown Billings. Clean. Very friendly staff. The parking is a bit tight but unless you are a terrible driver you will be fine. Has the potential to be noisy, but when we were there, any noise was short lived. Complimentary breakfast is at Stella's, a wonderful bakery/restaurant just across the driveway. Hotel price, comfortable bed, cleanliness and Stella's makes this quite a deal.

"Impeccable Kindness!"
Baumbachs, 04 Mars 2018

Pulled in after driving 860 miles and was warmly greeted by Stan! He was so kind and quickly squared us away so we could call it a day! My husband and I are Best Western Reward Members (sign up on the spot and instantly receive 10% off your stay) even if you don't travel much! THEN COMPLIMENTARY BREAKFAST AT STELLA'S ! Make certain to take your appetite and plan not to eat the rest of the day! No kidding!! Upon our departure the same beautiful courtesy . It was Sunday morning and I had left my toothbrush at the last hotel, she did not miss a beat as she handed me what I needed. Thank-you!!

"Nice rooms, needs sound/weather proofing!!"
Letz_Get_Going_x4, 28 Février 2018

First of all, the staff are amazing and very accommodating. The rooms are clean, but extremely noisy. We were stuck in room 158 which is right on the end corner next to the street. Needless to say, we didn't sleep that night. I think the main problem is the doors don't seal. You can see light all on at least 2 -3 sides. With freezing weather, the cold air blows through, therefore the heater clicks on and off about every 3 minutes. We went in the next morning and they were able to switch us to a different room, although a little better, the door still didn't seal. So the heat still ran every 5-10 minutes. The place would be great place if they'd just do a little weather proofing/sealing!!

"Great experience"
alleykat888, 20 Février 2018

We had the pleasure of staying here last weekend. Room was clean and comfortable. Could use a new mattress though. Staff was very friendly and helpful. We would definitely stay here again! It is also in great location can walk just about anywhere in the downtown area.

"Top Notch Downtown Hotel In Beautiful Billings"
Robert V, 15 Février 2018

This hotel, one of many in its chain of BW franchisees, is perhaps the best Best Western we have ever stayed at. The hotel has several stories, all inside rooms on the courtyard, and is located in downtown Billings, on one-way 1st Avenue North, and just one block between N 24th Street and N 21st Street. The hotel is clean, modernized, has a courtyard with a swimming pool, and offers a free breakfast at an adjacent restaurant it promotes. Parking is free below, but with easy access outside the hotel. The staff is very friendly, and the rooms are of fair value for a major downtown hotel. For a downtown hotel, especially in Montana's largest city, the place was very quiet for sleeping. Many good restaurants are within just a few blocks of walking distance. There is easy access to the airport, just a mile or so on top of the plateau/mountain overlooking downtown Billings.

"Impeccable Service!"
James M, 10 Février 2018

Hands down, the service here is great. From maintenance to front desk staff, we have always been treated kindly and professionally. Staff is knowledgeable about Billings and can provide excellent recommendations in the area. Rooms are clean and quiet and very nicely appointed. Although they don't have breakfast in the inn itself, they offer breakfast at Stella's (famous for breakfast in Billings) and it's right across the parking lot. Have stayed there several times, and will continue to.

"Montana tour 2018"
frank d, 08 Février 2018

Stayed at the best western and we enjoyed the room as well as the area and restaurants. Room was clean, employees where friendly. Good value, parking was difficult but hotel provided us with options. Complementary breakfast was great.

"Dog friendly!"
Erin L, 05 Février 2018

Had an unexpected stay in Billings over the weekend. Had my dog with me so was worried about finding a hotel with her. But this place didn't disappoint. Super pet friendly, they even had a little treat bag for her when we checked in. They also had an awesome little “grass” area for her to do her business. The room was clean and comfortable. Getting a free breakfast, off of a limited menu, the next morning was great. Really enjoyed my stay here. Only negative I have, is that the pillows SUCK! They are the tiny square ones and we're so lumpy. I normally travel with my own pillow due to this issue in most hotels.

"Great value"
stephaniewE1068QI, 29 Janvier 2018

Great value and location. Hotel restaurant is very good and there are many good restaurants within walking distance. Hospital is very close which was important for us this trip. Rooms are well equipped. Parking is a little sketchy with a bigger vehicle.

"What to do if you don't have pets"
LoveTravellingTLT, 22 Janvier 2018

This hotel has two wings to it...one for people who have pets and another for those who don't. Unfortunately, we weren't offered a non-pet room. And unfortunately, we were located on the first floor with the pet potty in front of our room. Not only did we have to tolerate the pet debris, but the owners would sit in the area and smoke. So be sure to ask for the non-pet rooms, if you don't have pets. Other than this very unpleasant part of our stay, the hotel room was very nice. They provide breakfast at a restaurant next door which was very good. Would stay here again only, if I can stay in the non-pet area.

"Nice!"
plazb, 21 Janvier 2018

We had a very nice stay here the evening before we returned home out of the airport in Billings. The hotel is conveniently located to a number of restaurants within walking distance and the airport is a short drive. The on-site restaurant serves an excellent breakfast, but plan ahead because it gets crowded. We ordered our meals over the phone and brought it back to the room so we could finish packing and have an un-rushed morning. The staff were great, the rooms were clean, and we had no issues. We would not hesitate to stay here again.

"worst night sleep"
reteehit3, 20 Janvier 2018

We were traveling through Montana on the I 90. We choose Billings as our stopping point for the night. I used my Travel Advisory App. to pick a Best Western hotel. I selected The Best Western Clocktower Hotel downtown. Clean room which features a balcony with each room which amounts to an open area that everyone uses to go to there rooms, it over looks the Parking lot and back side of Stellas Restaurant. The walls are thinly built where the adjoining room guests conversations are easily overheard. we were forced to turn on white noise to drown out the voices booming into our room. 6am the next morning the parking lot is taking deliveries for the Restaurant. the trucks back up alarms were a constant sound for the next hour. This was one of the most expensive choices in Billings and was very disappointing.

"Mixed review"
Doti07, 14 Janvier 2018

There are pros and cons to this hotel. Pros included that the room was very nice and also very clean. Also the breakfast in the morning from the restaurant was wonderful. They make fantastic cinnamon buns. Cons include lack of customer service at the front desk – we had asked to have the pull out couch made up as we were going to be late checking in and we were told no that was our responsibility. When we arrived there was no bedding in the room for the pull out bed therefore we had to call back down to the front desk in order to receive some. Parking was absolutely awful if you drive anything besides a small car. Please note that this is more of a motel then a hotel as the doors to the rooms open up to the outside instead of a hallway. It was not worth it for the price.

"Great Night Sleep!"
Pjc10324, 11 Janvier 2018

My sons and I were driving from Chicago to Seattle and selected Best Western Clock Tower Inn for our first nights rest. This location was clean, the staff was professional and it was close by to some great dinner choices. Glad we stayed here and will use BW more frequently.

"staying an paying that is the a big deal when you have to pay twice for your room with out being told that when booking"
leanner660, 08 Janvier 2018

It would have been nice if I was told that I would have to pay twice for my room! it sucks that you book a room online then you go check in in then get told that you have pay again for your that is not right?

"Comfortable Hotel"
cowgirlzangel, 27 Décembre 2017

All the staff we encountered were very nice. The lobby was set up and decorated for Christmas which was adorable. The hotel offers mostly outside access rooms. It is was a little confusing at first to find our room from the main office. However they Do provide a map of the complex. Wifi seemed to be working well and at a good speed. The room's heater was already on when we arrived so the room was not cold. This was a nice little touch.

"Not worth it"
John D, 27 Décembre 2017

First the place is a motel not a hotel. The rooms were updated nice but having to walk up a cold stairway (with no cameras or security) then outside in the snow to get to our room is not my idea of a good room. Biggest complaint was the pushy room service. They literally pounded on my door at 8am. Then they came back two more times before 10. There was no do not disturb signs in the room to hang on the door so one would think they could talk to the front desk about who was checked out. Also the heat was either on or off. Woke up to the room 50 degrees and then turned it on and it took hrs to heat back up.

"Sketchy Location"
jpeayid, 13 Décembre 2017

We arrived late to the Best Western Plus Clock Tower Inn. After seeing its location, I think we would have found someplace else, but they take animals and we were tired. This hotel is located in downtown Billings. It is sort of weird, in that it seems like a typical motel usually found on the edge of town that had been squished into its present location. The parking was awkward, although most was in an attached one level garage. The room was nice and clean. However, there were several individuals hanging around the area that gave me pause. The just seemed to be hanging around the block with the hotel which caused me to make sure that nothing of value was left in our car. Ultimately, nothing unusual happened during our stay. I will also say that their space to let your dog go to the bathroom was a small space, maybe three parking spots in size covered in astroturf.. My dog did not seem to care, but it was odd. Overall, I won't stay here again, opting for newer hotels nearer the interstate.

"Great Weekend Stay"
shaleyh2017, 11 Décembre 2017

Stayed here for the Foo Fighters concert. Great hotel. All staff that I came in contact with was awesome and very helpful. after a 5 hour drive it was nice to be able to check-in quickly and be greeted with such joy. Thank you guys for a wonderful stay. Also wanted to note that the heated floors in the bathrooms are awesome!

"Awesome Service!"
Kevin C, 11 Décembre 2017

We were in Billings for Foo Fighters concert and wisely so we picked the Best Western Clock Tower Inn. The staff was friendly and efficient! The rooms and nice and clean and beds are comfortable. Upon check in we were told their is a free shuttle to the concert. The shuttle drivers were awesome and picked us up after the show. A free breakfast at Stellas (one of Billings Best) was included. I stay often in Billings for a variety of events and the Best Western Clock Tower Inn is now my top choice in town.

"Over night stay"
Toni W, 11 Décembre 2017

Nice clean and comfortable, room had great water pressure and plenty of hot water in the shower, great local places in walking distance, you also great 10/off when you show your room key, would stay here again. Staff was very friendly, great experience

"Rude reception "
Ben Z, 11 Décembre 2017

While the hotel was decent and the breakfast fabulous, for some reason the front desk concierge felt it his duty to share his opinion with me that we had too many children, (3 to be exact) since the earth is already overpopulated. In the future, he should keep his opinions to himself.

"Get in Gear -- Location & Quality"
davidhD5276AA, 07 Décembre 2017

Great downtown location--much to see and do within walking distance from 3-start restaurants to the Yellowstone Museum. Staff totally geared to customer service who would have thought about Billings, MT?

"Teresa Hubbell"
teresahI9033OA, 05 Décembre 2017

This was a great place to stay! The staff is awesome and the rooms were clean and comfortable!! You can tell the staff takes price in their work place!!! The price was within our budget!! The place will be my number one spot to stay when visiting Billings Montana! It is close to the Medical offices and hospitals. Not to mention great places to eat!! I had breakfast at Stella's and it was awesome!!

"First rate stay"
Semianualroadtrip, 28 Novembre 2017

This was a repeat stay for us. We enjoyed the ram statues by the elevator, the free breakfast options at the restaurant next door, and the small but adequate fitness room. My spouse loved the combination wall shower and overhead rain shower, while I loved the heated bathroom floor. Will definitely stay here again.

"Clock Tower Billings"
Linda Ms S, 28 Novembre 2017

Very nice place to stay if you need to be in the heart of Billings.Shopping and dining are a walk away. Helpful staff and the Stella's Restaurant serves an excellent breakfast with very nice staff.Parking is good for the space the hotel has.

"Most enjoyable stay!"
Shelly H, 27 Novembre 2017

I was in Billings for Jury Selection. I was a bit stressed out until I got to the Best Western Plus Clocktower Inn! Stan, at the front desk, was so friendly & very helpful. The other people working there were also kind and thoughtful! If I ever get called for Jury Selection again, I will definitely be staying here!

"Love the Clocktower Inn and Stella's"
lorimariee, 27 Novembre 2017

This hotel is my go to when I have to stay in Billings. The rooms are always clean. The sauna is clean. The staff is always friendly and helpful. Great downtown location that doesn't cost an arm and a leg to stay at.

"Peer Collaboration"
77gordonc, 26 Novembre 2017

On a quick trip to collaborate with peers I choose to again stay the Best Western. It's right in town and has access to everywhere else. There is a good restaurant right next door and many others within walking distance. If one needs to shop that is close also. The freeway is close and has good signage.

"Bad location, old hotel"
HOGG00007, 21 Novembre 2017

We got this night on best western rewards and will never stay there again. Hotel is downtown in a so so area. The hotel once was a nice hotel but has seen its better days. Front desk staff were very nice. Room did not even have a microwave and so we phoned front desk to see if there was a microwave available and were told yes at the front desk. We went to the front desk and had to go behind the desk to an area in the back to use the microwave. Not impressed. Breakfast was next door at the restaurant, that we wanted to go for dinner to but it closes at 5pm, and breakfast was very good.

"Great location in Billings"
365chadg, 20 Novembre 2017

Helpful and attentive staff. The restaurant is really good and I would eat there even if I wasn't staying at the hotel. I would definitely stay here again. The location is perfect for the downtown area. Close to the breweries and restaurants and entertainment. Love the downtown area in Billings.

"best restaurant"
June T, 16 Novembre 2017

staff reserved parking for our 20 foot boat very helpful .downtown location is busy but well situated for night life and shopping complimentary restaurant breakfast next door makes this hotel a must stop for travellers.

"Nice, comfortable rooms."
Linda L, 14 Novembre 2017

The room was very clean, and it looks like it was recently updated. The staff was very friendly. The breakfast was delicious and served quickly. The only down side was that they have 2 buildings and it was a little challenging to find our room in the second building.

"A comfortable welcoming place"
marilynl541, 11 Novembre 2017

A check-in at 1 a.m. was made comfortable by the cheerful clerk waiting for me, and the pickup by their shuttle. They had a non-smoke/non-pet comfortable room waiting for my arrival. I loved this hotel.

"Stay in Billings, Montana"
Ann K, 10 Novembre 2017

We decided to try a different Best Western on our way through Billings on our way home from Idaho. This property is located downtown and a little farther off the freeway. If Goggle maps had used a different exit off the freeway it would have been better. This property is more like a motel; however, there is an elevator for the 2nd floor rooms which was very nice. Instead of breakfast in the lobby you receive a voucher to have breakfast at the restaurant next door. I really like this option. Because we were traveling outside prime vacation time we did not have to wait to be seated. Breakfast was great! You also receive a voucher for a discount at several downtown restaurants and bars. We arrived late in the evening and left the next day so weren't able to take advantage of this voucher. Nice idea for the traveler who has more time. Our room was very nice and noise level was non-existent.

"one night"
685randyr, 09 Novembre 2017

very nice stay parking is cramped for a full size pickup very attentive staff! nice rooms with great bed!! the restaurant is very good wonderful bakery!! didn't get to try the pool we loved it!! nice downtown location easy walking distance of many great eating places

"Friendly Staff, Great Location"
Megan B, 06 Novembre 2017

The Clocktower was located across the street from the venue we were going to for a concert so we chose it based on location. The young man who greeted us upon check in was amazing. Very funny and professional. The rooms were upgraded and very clean. The beds were very comfortable. I will definitely be staying here for future billings trips. I would suggest getting to Stellas early as there was a bit of a wait but once inside our waitress was hilarious and the food was delicious.

"Perfect Location, friendly staff"
U6907XSmeganb, 06 Novembre 2017

The young man who checked us in was outstanding. Very friendly and professional. This hotel was across the street from the venue we were going to which is why we picked it. Very nice rooms. Breakfast at Stellas was outstanding, but I suggest getting there early to beat the wait times. Will be returning for any future trips!

"Questionable?"
U6669LHdougs, 03 Novembre 2017

Off the beaten track (not close to freeway), hard to get to. Not your typical BW, seemed like a converted motel. May have hit it at a off time. Breakfast was great though. most of the places recommended for eating were closed. Parking is tight, don't go there with a trailer.

"Drunks, Traffic and Sirens"
disctrucker, 02 Novembre 2017

The hotel is nice, but everything outside of your door is against you. There are the drunks, the meth heads, the cops, sirens and rescue vehicles racing by all night long. Did I mention the noise of people yelling? If not expect it.

"BW Clock Tower"
Susan C, 31 Octobre 2017

Always stay here while in Billings.. Easy in, easy out, location is perfect from airport to my business location. Always been clean. Quiet for the most part. All generic amenities. Hair dryer always works. Generic cable. Heat in BR floor is wonderful~!~! Fresh, bright, clean towels. Staff has always been helpful. Been staying there the last 4 years off and on....

"Group Travel"
lydia101215, 29 Octobre 2017

I recently booked a block of rooms at the Clocktower Inn for a group that was traveling out of the country. The staff was extremely helpful and accommodating. Our rooms were very nice and clean and we had covered parking for our vehicles while we were gone. I would definitely stay here again!

"Old, dirty, outside entry like an old motel."
J4219FZcynthiaw, 29 Octobre 2017

This old, dark and dirty motel has drive up rooms. My room was so dirty I put towels in the floor to get to the bathroom. View of the parking lot. Staff was very nice and not responsible for this terrible motel. I should have known better but our hosts suggested it. Moved for the second night.

"Nice place to stay."
675kirk, 29 Octobre 2017

Always enjoy this motel and it's location. The complimentary breakfast is excellent. If looking for a location near plenty of restaurants and night life this motel works perfect. Never had a bad experience here.

"Don't Stay here"
TravelWyoming, 22 Octobre 2017

The place was not clean and over priced for an old dirty hotel with staff that did not care. They blocked the parking and the hotel shuttle would not move so you could not get in the door upon check in. Dad had surgery and they would not move so we could drop him off

"Great stopover"
Beverley_11, 18 Octobre 2017

This was hotel number 8 on our tour and we stayed here after Rapid City on the way to Yellowstone Park. The welcome was warm and the pool very welcoming after a long drive. We took the opportunity to catch up on our laundry and took the offered advice for dinner at a local steak restaurant which gave 10% discount to clock tower residents. The included breakfast across at Stella's was excellent again with friendly service, we also bought a muffin each to eat later.

"BW Clock tower Billings"
Rollon64, 18 Octobre 2017

We drove down to Billings from Calgary and stayed at the Clock tower Inn. We received a warm welcome from the front of house employee Stan on our arrival who took care of all the usual formalities! The rooms ( King) were very good,spacious and clean with all the usual amenities you'd expect from Best western including a comfy bed ! The Inn is in a good central location for food,drinks and such like . I would stay here again but for a longer period . Our check out in the morning was quick and efficient by the front of house girl Misooki Well worth the stay and visit not to mention good value for money .

"Good"
Sarah S, 15 Octobre 2017

VERY friendly and funny staff. Room was nice and liked that there were 4 Good pillows. They even had a dog friendly area. We didn't go to the pool but they had one. There was a parking garage also. Situated close to a bustling area with a great night life.

"Wonderful Place!!!"
23carig, 13 Octobre 2017

Had a very relaxing time here. The staff was great and the woman who checked us in was so wonderful. She gave us advice on what to see in Billings and we were not disappointed. The room was great and very clean. Everything worked. The bathroom floors are heated. Just overall a great place to stay. And pet friendly too!!

"Could have been better"
7zacharys, 13 Octobre 2017

The staff were nice and helpful but it very tight for parking load and Location kinda sucked the bed was not very comfortable and their free breakfast is another place but it was busy so didn't try it but it was nice to have discounts at other places in the area.

"enjoyable stopover"
disneytastic31, 11 Octobre 2017

Pleasant hotel near the airport so perfect after a long flight. The doors open on to the courtyard which is probably the least attractive part of the resort. Breakfast is served in the adjacent bakery and was delicious and fresh with good service

"Nice Stay"
MKtravelers19, 09 Octobre 2017

Stayed one night after road trip. Stan was very welcoming and helpful. Room was nicely appointed. Breakfast is next door and very good. They offer pick up and drop off at the airport. We left at 6 am and the car was waiting for us. Good location in town. Recommend

"Easy Place to visit, feels like home"
pbope, 09 Octobre 2017

The staff is very friendly and helpful. The rooms are modern and up to date. The court yard is a great place to relax after a long day. Stella's restaurant for breakfast is a tad slow but all made from scratch so that take's time. I am usually in a hurry in the mornings so that is my issue not theirs. Plenty of very nice restaurants within walking distance for dinner. What's not to like about the Best Western Clock Tower Inn. As a business traveler I will be back. : )

"Vacation"
Gasunshine48, 09 Octobre 2017

This hotel is very nice. The breakfast they provide for at Stella is very good. Wasn't really happy with the room location they assigned us. It was in a group that were like being in a alley. Overall rooms were clean and nice.

"Amazing Staff"
gladyss146, 09 Octobre 2017

Perfect location for our visit. Free shuttle from the airport was a Big help. The staff at the front desk were amazing. We came in early in the day, so they let us check in early. Had to leave late in the day, so they let us check out late & kept our luggage safe until our flight out. The breakfasts at Stellas were included. Huge portions & delicious. Nice Variety or the list for the included options. Other items on the menu were very good too. Free WiFi was helpful. The room was very clean.

"good stay"
kenhP5850ZW, 05 Octobre 2017

I attended a wedding at the Depot. The staff gave very good directions on getting there. Only three blocks away, easy walking distance. The restaurant next door served a very good breakfast that was included with a meal voucher. The television wad high quality with an easy to use remote. I was impressed by the heated floor in the bathroom. I'm a restless sleeper so the large bed allowed me plenty of room to move around. Very comfortable.

"Excellent room and service"
Michael C, 04 Octobre 2017

I was greeted professionally and personably. They truly cared that I had chosen their facility. The room was we'll appointed and the bed was very comfortable. The hotel has its own restaurant and the food and service we're excellent as well. I would highly recommend a stay at this Best Western.

"Very nice hotel"
MVPinBoynton, 04 Octobre 2017

We stayed here while on a bus tour. When we arrived, the hotel Operations Manager boarded the bus. In addition to welcoming us to Billings and his hotel, he informed us that because the next day was Labor Day, the hotel restaurant would be closed. Breakfast had not been included in our rooms; but the manager told us that since we couldn't go to their restaurant and enjoy their famous cinnamon buns, they would put out a complimentary breakfast in one of the meeting rooms for us. Everyone cheered. That was very generous of the hotel and most appreciated. But it sure made me crave one of their cinnamon buns. The have a lovely pool area with many colorful flower boxes. Our room was very comfortable, especially the bed. This was the first hotel room we had been in that had bright lights in the rooms. It was such a pleasure to not have to turn on every light in the room to be able to see. It also had a heated floor in the bathroom; which in this part of the country must be a welcome bonus to guests in the winter. We would happily stay here again if ever in the area.

"Road trip II"
702jamesy, 02 Octobre 2017

The stay at the clock tower was for a wedding at the train station, which was close by. The wedding was the purpose, but we took it as part of a14 day road trip. The hotel and room was better than expected; the breakfast each day was very good. The backery across the parking lot provided pastries each day in the lobby of the hotel. The internet and wifi were easy to use.

"Surprise in the heart of downtown Billings"
robertamR1591FS, 02 Octobre 2017

We were fortunate to find this hotel. The lobby was welcoming and cozy and the front desk clerk was a jewel. She processed our request for a room in swift fashion and suggested a wonderful restaurant just a block away for a late supper. The room was super clean and bed and pillows were fabulous. Our bathroom was bright and spacious as well. Despite being close to a busy street it was quiet and comfortable. The complimentary breakfast was hosted at a bakery/restaurant adjacent to the hotel and it was exemplary. Someday we hope to get back to Billings to explore what it has to offer and you can BET we will be staying at this hotel!

"Great Service and Amazing Staff"
NVTraveler17, 27 Septembre 2017

First off, I travel a lot, and Billings, MT has the friendliest people! Everyone was so nice and helpful. Rooms were clean, comfortable and more than adequate. The heated bathroom floor was a bonus! As a single female traveling alone, I felt safe on the property. The complimentary breakfast was at the small restaurant on the property. Great food, and plenty of Gluten Free options which is rare! The staff here is amazing.

"A Wonderful Place to Stay"
angelicab77, 26 Septembre 2017

The staff at this Best Western was very helpful and kind. Rooms are very clean and comfortable. They give you vouchers for the Restaurant next door called Stella's which the food was delicious. You have to try the baked goods... yummy!

"Hotel staff"
Jessica K, 25 Septembre 2017

We arrived after driving almost 1000 miles. Stan was understanding and a pleasure to work with. He gave us all our options up front including surrounding restaurants and delivery. We got delivery and it was exactly as he said it would be.

"Clock Tower"
748willk, 25 Septembre 2017

The thing that impressed me the most was the young man at the front desk. He was professional, very pleasant and attentive. He is a great representative of the motel and its staff and the people of Billings. Great place to stay.....Great location to downtown Billings!

"Billings Go-To!"
GemStateTraveler, 25 Septembre 2017

A great place to stay in Billings. Centrally located downtown and close to Rocky Mountain College, the Interstate, and elsewhere. Clean rooms and a friendly staff make this place my go-to in Billings. Full service breakfast at Stella's Restaurant and Bakery on-site!

"Great Place in downtown Billings"
H1506BAstephaniew, 19 Septembre 2017

Great value for the $ . Courteous, professional staff. The onsite restaurant in worth the stay there. Very clean room. My only complaint was the sheer curtains that let in light and no way to block it.

"Would return and recommend"
CocoaBerkshire, 17 Septembre 2017

We enjoyed our stay here. The building doesn't look much from the outside, most Best Western Motels look drab from the outside, which is a shame. Our room was fine, the lighting was very modern and excellent. Lit up an otherwise dark room. Microwaves had been removed from all rooms due to misuse by guests. There was a fridge. Room was comfortable, bath and shower with basin outside, typical BW. The outdoor swimming pool is upstairs, make sure you get directions from reception. Take your room key to access the pool and the ice machine room. You get a voucher to use at Stella's Café and Bakery, which is virtually on the premises. You have a set selection to choose from, which is more than adequate, but if you want any extras you just pay for it yourself. It gets busy, so don't leave going till the last minute. We walked to the local restaurants, they are not far away. You get 10% off if you eat in certain restaurants, and you have loads to choose from. We had no trouble parking, but we did have a standard saloon car. Plenty of spaces Labour Day weekend. I would definitely stay here again.

"Close to Downtown Billings"
Darlene J, 13 Septembre 2017

Spent one night at this hotel before flying back East. Hotel was in a good location - two blocks to the eating area of Billings - walkable. Arrived late in the afternoon and left early in the morning - did not take advantage of the breakfast offered to guest at restaurant right next to the hotel because of early departure - upon checkout we received a bag that had a piece of fruit and breakfast bar and was offered coffee and a breakfast muffin, nice gesture. The rooms were recently upgraded - the staff was professional - the gentleman who drove us to the airport early that morning was pleasant for that early in the morning. Quiet even though rooms had an outside entrance and was near the main street. Would stay here again.

"Hard Parking"
susanoM4853GG, 13 Septembre 2017

The rooms were clean and available for our arrival. The park was very difficult. The stalls are small and larger vehicles take two stalls. Support pillars for the building are in the stalls making it harder to park your vehicle.

"The best"
torkjellh851, 13 Septembre 2017

For me as a guest without a car I can't think of a better place to stay in Billings. I usually stay 3 night's every time I'm in Billingsand I have been using this hotel since 1992 and will continou to use it when I vistit Billings. All the staff I met on my last stay and on previous stays has been really kind and helpfull. And the location is superb.

"Business trip"
788edwardo, 10 Septembre 2017

Great stay good staff happy people shuttle drivers when above and beyond. Staying here every time I come to Billings. Great food. Close to shopping. Many amenities and close to dining pool sauna good.

"Downtown Hotel"
219estherh, 09 Septembre 2017

If you like being in a downtown hotel with lots of good eating places nearby, the Best Western Hotel & Resort - Clock Tower is the place to go. We loved our time there. The pool deck area is covered in plants and flowers. The room was large and very nice. Lots of TV channels to pick from at night. Free Wi-Fi. Pleasant helpful staff. Stella's Restaurant is excellent and bountiful with food. You'll need a box to take the large serviing of food home for late night snacks. You'll love this hotel.

"Jumping Off Place for Ranch Trip"
Susan R, 07 Septembre 2017

Recommended to stay here on either side of a Ranch vacation. Flew in a couple days early to get some outfitting done locally. This place is large, and quite busy. Quite nice, with lovely flowers all around. There is a very cold pool, but it did feel good on a 90 degree afternoon. A limited breakfast at Stella's is included, as well as a discount at many other restaurants. We had a very nice rate of $129 nightly, shared amongst 3 people. I consider this very good value. The front desk staff were quite helpful about storing our luggage as well after the official check out time.

"Conveniently located"
Willard F, 06 Septembre 2017

If you want to be where the action usually is in Billings, MT then the best place to stay is Clocktower Inn. You have the best breakfast place in town with Stella's right in the parking lot and you are walking distance to a ton of great food joints & bars. If you are in Billings for a concert or sporting event at the Metra then what easier place to go than the Clocktower. One way street to the Metra & one way street coming back to the hotel, perfect!! They also have done a great job of keeping the rooms updated & they have a lovely pool area. Next time in Billings, give the Best Western Plus Clocktower Inn a try, I think you'll love it.

"Impressive Hotel"
leonardw575, 05 Septembre 2017

Overall impression is great. Have kept up with any renovations so that you didn't feel like it was a hotel that was in operation for a long time. When entering the room, it felt welcoming & clean. Upgraded furniture, fixtures, decor & inside doors. Very nice & updated lobby.

"excellent"
William T, 05 Septembre 2017

would recommend highly,Rooms were fantastic.Staff were very friendly.Great downtown location.one of my favorite Best Western hotels.Stellas restaurant right nextdoor offers fabulous food.Parking was great.Total experience was awesome

"Used to be our Favorite Hotel in Billings"
Melanie S, 05 Septembre 2017

We have stayed in this hotel times in the past and it has always been awesome, this time, everything was just off. I was rushed through check-in because of a gal who had left the office and then come back to the office because of the price of a room(?) and when we were put in a room it was smelly with stain marks all over the floor. We were moved to a room that was less smelly but still had stains on the floor. As a Diamond member, I was saddened by this as we had been looking forward to our stay here. Perhaps if i hadn't been rushed through the check-in process i would have been able to have a more clarifying conversation with the guy that checked us in but it was already 9PM and we driven in from Thief River Falls MN and we were very tired and had still needed to grab some dinner. The breakfast was amazing as usual and the staff at the restaurant friendly and professional as usual.

"One of the best hotels I have stayed in this year."
X3963TWbarbarah, 30 Août 2017

The people are friendly and helpful. I have stayed here before. I also have booked my parents here in the past. I would recommend this to anyone. Breakfast is always hot and prepared for you individually at Stella's. Any information you need about activities, travel, museums, or local entertainment they can help you.

"Excellent hotel!!!"
T4867YDdebbiep, 26 Août 2017

Would highly recommend this hotel to anyone traveling through Billings. The hotel staff is extremely friendly and helpful. The hotel itself is very clean and comfortable and an outstanding bakery and breakfast!

"Extraordinary downtown Billings lodging"
Drew076, 25 Août 2017

We had never visited Billings, so were uncertain what to expect other than great reviews online. Our first impression is that this is the best kept hotel we saw on our trip in spite of its age. Walking to the room expectations were exceeded by the beautiful landscaping and attention to detail. (Look in the stairwells) The room has been updated to like-new condition with high-end details such as rain shower and heated bathroom floors. Another bonus was several very good restaurants in easy walking distance. Breakfast in the restaurant/bakery was good and friendly. I will recommend this hotel to anyone traveling to Billings.

"Little gem in the heart of downtown Billings"
sybken, 25 Août 2017

We had the pleasure of staying at this hotel and found it to be updated and very well maintained. The check in staff was outstanding! Helpful with advice as to nearest restaurants and giving out cold water bottles to a pair of parched motorcyclists!

"Nice room , breakfast questionable "
Chloeh114, 23 Août 2017

We stayed here on our way to Yellowstone. The hotel is located downtown , a little tricky to find , but with Siri help no problem . There are to a lot of one way streets downtown, The room was big and comfortable. Parking was free and available. The check out lady was very friendly and helpful. Breakfast is a little different as it was served in the restaurant next door. The place can be busy, So the wait for a table can be 15 minutes or more. I found the waitress not friendly . You were limited on your chooses and nothing could be sub .The toast was pre buttered , which if I had know would have order with out ... So I could not eat it.... This limited menu with no subs , I found to be wasteful of food . The chooses were not the heathy ones I. Would have prefer the normal type of breakfast you find at other best western , the optional buffet . The room was comfortable and clean.we were by the pool and found it quiet and relaxing.

"Like Family"
katherinemQ6928SY, 21 Août 2017

We love, Love, LOVE staying here. Front desk staff is awesome and extremely helpful. The location is fantastic, however a little difficult to get to if you're just traveling through on the interstate. I love the fact that they work with other local Billings businesses to offer discounts on entertainment. Rooms are very nice, pretty quiet.

"satisfaction"
Charles B, 21 Août 2017

the best western's are always the best place in town to stay at!! we love the whole team of employee's who work so hard to make all the guests so very comfortable and happy!! It's always our first choice for a hotel..

"We'd stay again"
bobliz2016, 20 Août 2017

We spent only one night when traveling through Billings, but the property was great for that. There was a shuttle to and from the airport. The room (a king) was huge with a heated floor in the bathroom. Unlike most Best Westerns, this one offered a complimentary cooked-to-order breakfast at the restaurant/bakery next door. The location was ideal for walking to numerous nearby restaurants. The desk staff--especially Stan--was efficient, friendly, and helpful. The only glitch was our shuttle to the airport was late picking us up. Next time, we would allow more time for that, although the airport is only ten-minute drive from the hotel

"This is the BEST Western"
cjm1913, 19 Août 2017

This Best Western Property was very nice very clean and very relaxing. The complimentary breakfast at Stella's was amazing. Very dog friendly, I was impressed that they give you a bag of goodies for your dog upon check-in. Great location several very good breweries nearby and also right across from a concert venue.

"One night stay"
1805bob, 17 Août 2017

Hotel was easy to find, and rooms were comfortable and clean if a little cramped. The style is more motel than hotel, with primarily open access to rooms via main level parking or balcony. Perfectly good for in transit, and excellent breakfast at the adjacent Stella's Bakery

"A quaint gem in downtown Billings MT"
Sandy D, 17 Août 2017

This lovely motor inn is complete with lovely flower boxes, a swimming pool, and an little doggie area. It offers a complimentary breakfast to a notable establishment next door mentioned in national restaurant reviews.

"Room & Staff great location noisy"
pjulagay, 17 Août 2017

Room & Staff great location noisy it's in the business district you hear every siren and person outside the door and windows. Had a great breakfast that was part of the fee but service was pretty slow

"Billings Clock Tower"
Don E, 15 Août 2017

Great place to stay Hard to find Their breakfast was offered in a restaurant next door and it was fantastic. We had a tough time finding the location from the interstate. More Signage was needed and five o'clock traffic didn't help. Have stayed at many Best Westerns and this one ranks up there with the Airport BW in Tucson. Have stayed there twice first time on business and went back for leisure the second time.

"Best of my week long trip"
parrothdjim, 14 Août 2017

On my yearly visit out west, this year I stayed in 6 different motels in 7 nights in Montana. All were nice but the BW Plus Clock Tower Inn was by far the best value and nicest. Huge room with king bed, couch, easy chair, desk and chair and small refrigerator.The entire grounds, especially the courtyard, were landscaped with colorful flowers. Can't say enough nice things about this place.

"Nice downtown hotel"
brynnes, 10 Août 2017

Stayed here based on a review that mentioned the brewery walk. Unfortunately we arrived to late to really Partake of the walk. Had a room near the pool which was a lovely spot. Room was comfortable and the bed excellent. Didn't take in the free breakfast at the bakery next door since the wait was quite long so we took the BW points instead.

"Rest at the end of a Long Trip"
236dwightj, 09 Août 2017

The staff in Billings were all amazing. Each person we encountered were over the top polite and efficient, . The presence of Family coming home would summarize our experience, we had never been to Billings and we are almost 80 years old ending our three state trip for family Reunions.

"Great Hotel"
Theresa H, 09 Août 2017

Great hotel with clean, comfortable rooms. Heated floor in front of the sink was a pleasant surprise. Within walking distance to several different restaurants and free breakfast at Stella's the next morning.

"Dirty "
shellyneff, 09 Août 2017

I have stayed at this location three time in the last 5 weeks. The first time we had room 186 which was clean nice and very much enjoyed our stay. We booked again for our anniversary 7/23/17. The room was 188 was ok. The bed was uncomfortable And the room air conditioning was either freezing or hot. The location was the selling point. I then had to stay in billings again and was put into room 186. It was filthy smelled horrible on walking in there were black musty stuff on the bed, foot prints on the floor,( from the pool from the previous guests) spilled coffee on the counter and trash in the trash can by the desk. BUT the kicker was the poop on the toilet. I requested to be moved and Was after I had to explain to three people Why I didn't like The room. I was moved, rushed to a new room 280 which in first glance was clean to find lipstick on the sink, toothpaste on the counter, grimey finger print on there door and shower curtain plus a bloody nose I suspect on the shower curtain. The room was not clean either. It was loud and the housekeepers who are over worked started rolling their carts outside the door on concrete floor at 7:30. Its loud and dirty the only thing it has going is location to downtown. The rooms are updated but the hotel is old. For a non smoking room all rooms stink of smoke which I think was coming from the parking garage below. I probably won't stay again. Oh the breakfast was good. Long long wait to eat a limited menu at Stella's which was delicious but ridiculous the way it works. If ya have all day it's worth the wait but not convenient at all. Overall the hotel was dirty, the elevators to the rooms. Maybe they are short handed or who Knows but I won't stay again and for the price of $150. Which I was quoted $112. Ridiculous this is about a $70 a night room. We just booked at the Hampton inn a king suite for $123. Sorry best western ya got Our last $

"Love the Downtown Atmosphere"
Debbie N, 09 Août 2017

Love that is within walking distance to all the shops and restaurants downtown. Parking is awful there but we stay anyway. Breakfast at Stella's is always a treat. The rooms are clean and comfortable for an older hotel

"Nice visit except for construction. "
Nancy A, 03 Août 2017

We stayed 2 nights in a 2 double bed room. The pool was quiet and clean with no children - pleasantly surprised! Breakfast was included and was delicious. I had to buy some of the baked goods to bring home. Our room was facing the office parking area, which was okay but a little noisy and there was construction going on during the day. Beds were okay, no problems with shower and towels. I would stay again.

"Clocktower Hotel"
C4755WXjamesv, 03 Août 2017

The Clock Tower Hotel was convenient to many areas of town. It seemed to be a busy area with one way streets on all sides and a small parking lot. The hotel staff was very friendly and helpful. The room was good.

"Great overnight"
Jean J, 02 Août 2017

We just happened upon this Best Western because we made a wrong turn on the hwy. Best wrong turn. This is a great place to stay, clean comfortable and has the softest towels we have encountered in ages. The staff was exceptional. Would highly recommend stopping here.

"Best Western Clock Tower Inn Billings Montana"
Michael P, 01 Août 2017

Our travels this year on our annual family motorcycle trip took us through Montana and with one of our stops planned for the Billings area I naturally looked for a Best Western. I was very pleased to have selected the Clock Tower Inn and from start to finish it was one of the best hotels we stayed at in 15 days on the road. The staff were super accommodating and we were able to get the ground floor rooms that we had asked for during our reservation process two months earlier! The rooms were superb, they were very spacious and more typical of a suite! The biggest surprise was the pool area which is actually located on the 2nd floor (top)of one complex. The pool was super clean and surrounded by lovely gardens which really gave it an upscale resort feel, a lovely oasis and quite unexpected in the city! One of the highlights was the breakfast at Stella's bakery and restaurant next door which was included with our stay. This was a new bench mark for hotels in our travels and absolutely the best ever! I hope to return some day!

"Happiness in Billings Montana"
437kerryk, 01 Août 2017

Very Nice Hotel Loved the Pool Area. Awesome place to relax! Glad that clothing was a option. Just Kidding . LOL oh so you do read these. Love the Clock Tower. I will always try to get a room there but they book up fast. Gotta be on my game to get a room darn those last minute decisions at work.

"Central location"
SKAfoof, 27 Juillet 2017

Even though this is an older facility, it was clean and had all the amenities needed. Located in downtown Billings, we could walk to several museums, delicious restaurants in a minimum amount of time. The attached restaurant (open for breakfast and lunch), Stella's Cafe and Bakery was great! Complimentary breakfasts here were better than any provided in house. Staff was friendly and helpful, as were ALL the folks in Billings! We had a very enjoyable five day stay and would love to return to Big Sky Country!

"Great hotel, excellent location"
Donald H, 26 Juillet 2017

This hotel is outstanding for chain hotels in its price range. We have stayed there before and would do so again. Location is easy to find and close to good restaurants. Easy, quick access from I 90 and easy return

"Awesome place!"
Susan J, 20 Juillet 2017

My husband and I were travelling through Billings and he found the Clock tower Inn on line. The owners,of this hotel have done a major remodel recently, and our room was updated and very clean! We were right off of the pool and did not have anynoise issues at all. Downtown Billings is a short walk away so we were able to get out and explore the area. Some great brewpubs and restaurants within walking distance. Breakfast at the cafe next door-special menu free through the hotel- was also great! Highly recommend!!

"Great hotel experience"
335jaredm, 19 Juillet 2017

Very comfortable rooms, helpful staff and great breakfast. Stella's was fantastic and fast for breakfast. Fitness room, sauna, and pool were great. Custodial staff even brought out some pool toys for my kiddos! This will be the only place I stay when I come again.

"Always a great stay"
DD4535, 18 Juillet 2017

We have made return trips to this hotel because of it's location and exceptional service. They pay attention to detail and are service oriented. This last stay, we had reserved a room with 2 double beds, not what we wanted. but when we got there, the desk associate noticed this and moved us to a room with a king bed and by the pool. We really appreciated the thoughtfulness. The rooms are nicely appointed and very comfortable. Silly little things make me happy but I appreciated having a magnifying makeup mirror and a special face cloth for removing makeup without having to use a white one. That's thinking! Breakfast in the restaurant next door was great but the Folgers coffee wasn't. Starbucks on the next corner!!

"Fantastic staff great location"
Jordan D, 18 Juillet 2017

In the heart of downtown Billings, this charming hotel has fantastic staff, is within walking distance of many excellent restaurants, and the on site breakfast partner restaurant is fantastic (if a little busy), but well worth the wait.

"Unexpected comfort"
mstokley, 17 Juillet 2017

We were traveling from Denver area to Lewiston Id to visit family. According to driving distance calculator Billings, MT was half way point. The BW Plus Clocktower Inn was highly recommend, and we'll worth the stay! They are pet friendly with it's own little dog park? 2 blocks from downtown eateries and local Brew pubs! My wife and I would definitely recommend this Inn to any of our friends traveling in Montana!

"awesome"
Dave S, 10 Juillet 2017

Fantastic decor through out the building. Everywhere you go you see beautiful pictures and statues. The statues of the moose are awesome. The breakfast is the best I have ever had in traveling . It is held right across the street in a restaurant. They give you a list of things that you can order. And it is a lot on the plate and very good. an't wait to go again when I travel that way again.

"Horrible"
Stefan P, 10 Juillet 2017

We have stayed in best western plus hotels on this holiday but this one was no where near the standard is was poorer that a roadside motel. Drab rooms, small noisy and near the road noisy dusty and if we were staying longer we would have checked out and gone elsewhere. Breakfast was next door with a voucher if you did not go early you would wait for over 30 mins for a seat. Avoid this place go to the doubletree

"Location location location"
Sheila W, 05 Juillet 2017

You just cant renovate a hotel in a horrible location and get a 4.5 star rsting. Neighbourhood was terrible. People screaming on the streets. Ambulances police cars. People shooting up on street. Felt insafe

"Ok"
pamG2020ZI, 05 Juillet 2017

We have stayed there quite a few times. The Feds seam to be getting poorer. This last room wasn't very nice. Terrible bed, stained carpets. For being diamond members I felt we got down graded to the worst room they had. But maybe there are worse rooms then the one we had. The only saving grace to that hotel is the breakfast at Stella's restaurant.

"Excellent hotel"
Kaz51_11, 03 Juillet 2017

Great hotel and lovely rooms. We were upgraded for free and had a room right by the pool, it was very nice. We had vouchers to have a free breakfast at Stella across the road, very nice breakfast with poached eggs.

"Downtown Access"
GIS_Traveler, 03 Juillet 2017

This is a big hotel with enough parking for everyone but you may have to park away from your room but this is minor inconvenience for a parking spot in downtown Billings where you can just walk out your door and be into downtown Billings for all the stores and great restaurants.

"1 night in Billings"
Jack E, 03 Juillet 2017

on an extended vacation, passing through Billings on the way to Little Big Horn Battlefield. The Best Western Plus Clocktower Inn filled the bill for a convenient, clean, comfortable, reasonable place to stay for 1 night. We were very pleased with the accommodations and the staff.

"You will not be disappointed..."
ZiggyMary, 29 Juin 2017

Amazingly comfortable, pet friendly, newly remodeled hotel. If you are lucky, you will have Dan checking you in for your stay. Great free breakfast (hot with many choices - all good). It was also quiet and we got a great night's sleep.

"Passing through, but pleasantly surprised"
Mary P, 28 Juin 2017

We only stayed one night as we were passing through Billings on a road trip. The room was clean and comfortable (great AC on a hot a day!), and the staff was friendly and helpful. The hotel was in easy walking distance from a bunch of great dining options!

"Perfect location"
larry m, 28 Juin 2017

This has been our favorite hotel in Billings for nearly fifty years. It has been transformed into what appears to be a brand new hotel with every amenity one could ask for. A coupon is provided for a complementary breakfast next door at Stella's with seven different selections available to satisfy everyone's taste. The property is within two or three blocks of some very good restaurants ranging from moderately priced sandwiches and salads to some of Billings most popular steak houses.

"Helpful staff and overall good property"
Bryon M, 27 Juin 2017

This is a nice property located, I guess, in the business district of Billings. The staff was more than helpful when checking in, and assisting with large vehicle parking. My only complaint is that this property is a "motel" type set-up, with doors on the outside. Just not a fan of these types of hotels. But that wont deter me from staying here again.

"Great family stay"
ROBERT H, 27 Juin 2017

Our family met up in Billings. The rooms are so nice, comfortable and clean. The free breakfast at Stella's was outstanding. You can visit the micro breweries and downtown all in walking distance. Great place to stay. It is the family's favorite place to stay in Billings.

"Great stop in Billings"
t0iv0f, 22 Juin 2017

I've stayed here on many trips, never disappointed. Close too most downtown food & drink. Stella's is a must for breakfast and lunch home cooking. Great location walking distance to many fun places. They keep this hotel in top shape.

"Convenient"
EdFoNY, 22 Juin 2017

This motel is located downtown, close to restaurants (Jake's, the best restaurant in Billings, is two blocks away, and you get a 10% discount for staying here), free breakfast is at a restaurant next door, and the airport is a few minutes away; also within easy reach of Interstate 90. Staff was helpful, room was fine for a brief stay, and the price was right.

"Comfortable and centrally located"
JVPG, 22 Juin 2017

Stayed here for just one night and found it to be very comfortable. Our room was large, clean and quiet. Plenty of parking onsite with a good deal undercover. Breakfast isn't served in the hotel but in Stella's Bakery which is just across from reception. The hotel gives you a voucher which gives you a number of breakfast options it worked fine and the food was good. Would stay again.

"a real treat"
susanaK1308NF, 22 Juin 2017

Came to Billings for a concert at the Metra. Clocktower Inn provided a shuttle service to the concert which was greatly appreciated. Check-in and Check-out was efficient. Breakfast at Stella's is always great. Room was clean and comfortable. Bed provided a great sleep. So nice to be downtown Billings within walking distance of many things.

"Bitten by Dog in Office!"
Travelers2003, 21 Juin 2017

We like to stay to this hotel, as it is located by Dehler Park, home of the Billings Mustangs, and is near great restaurants. It is a comfortable clean hotel, with great staff! Our most recent stay we had an incident with either the owner's dog or a staff member's dog.....small dog who was kept behind closed doors in their office. We needed to store our bags for an hour, and the lady at the front desk said we could store them in their back office. She opened the door, and as I was placing our bags, the small dog came from behind, and she said....."there's the devil dog." I continued to put our bags down when the dog bit the back of my calf. No blood, but painful with teeth marks. She said, "he did that yesterday to a guest." I was in shock that he had done it, let alone done it the day before! She was nice and apologized. I didn't say anything to management/owner at the time, probably should've, but when I returned home I emailed them and just asked them to remove this dog from the hotel property, it's never good having a dog who bites people around guests. Even though they keep him behind closed doors, he obviously can get out or guests can go back to office. I am disappointed that no one has responded/acknowledged my email. I didn't even ask for anything, just wanted owners to be aware. And know what steps they've taken to address this. I'm torn, because I love this hotel and want to continue to give them business, but ignoring this issue isn't good service. It is a 5-star in cleanliness, comfort, pool, and location. But less because of customer service in this case.

"Clean room, comfortable beds and located down town."
rnmomof7, 14 Juin 2017

The front desk staff were very pleasant and helpful. There was a free breakfast at Stella's right next door but we chose to eat out. The beds were very comfortable and the room spacious. The bathroom was very large and there was a rain shower type shower head in addition to the regular shower head. We didn't use the outdoor pool but it looked very clean and well kept also. We won't hesitate to recommend this hotel to friends and family or to stay here again.

"Great experience!"
tonyan914, 13 Juin 2017

We went for a concerts and have nothing but good things to say. The room was clean and comfy, the staff was very pleasant, and the shuttle service we received to and from the concert was phenomenal. We will be staying here again and would recommend it to anyone.

"everything good until the sewer backed up that morning"
746josepht, 13 Juin 2017

All employee's were great but the manager only allow a 15% discount when raw sewage was in my tub that morning. everything else was fine. the parking attendant was Great and help me into my room and showed me all around the new room. he also came back and fixed my TV. The sewer in the Bathtub was not only dangerous and un healthy. Should of gotten a full refund. Had to get out of the room because Raw sewage was horrible to finish dressing and brushing my teeth

"Friendly staff & clean rooms!"
JMcC17, 12 Juin 2017

My husband and I came to town for a concert and the hotel is conveniently located close to the Metra Park. The staff was so friendly, helpful and their shuttle from the hotel to the Metra Park was so easy & stressless. The room was nice, updated and clean. Breakfast at Stella's was great before getting out town. Highly recommend!

"Best Staff at the Best Western Plus"
winningdaysun, 12 Juin 2017

I stayed here last week on my way moving back to the Northwest. It was so wonderful to be welcomed by Stan at the front desk. He was SO nice and thoughtful, and after being in the car by myself all day, absolutely the person that I wanted to start having conversations with again. In seeing him work with other guests, he made a personal connection with each one of them, and it just made the atmosphere so comfortable and personal and kind. His courtesy and ability to connect with people made him the best part of my stay, and I hope that he is recognized for being an outstanding part of the Best Western Plus ClockTower Inn team!

"Really Nice Hotel in Downtown Billings"
Corbin S, 08 Juin 2017

I have stayed at the ClockTower Inn several times over the past two years. Usually, my stay is for 5-7 days. I enjoy staying here for several reasons, including: The reception clerks are always friendly and helpful. The house cleaning staff do a really good job and are always courteous, friendly and there to help. The rooms are clean, comfortable and spacious, with a nice bathroom, shower and/or tub, The TV service is great, with many different channels, including movie channels. The rooms also have a small desk and office chair, should a person need to work from their lap top in the room. And, very important for me, the Wi-Fi Service is excellent. The hotel also has a very nice outside pool and lounging area that is used by many guests. And there is an outside shaded area where guests can walk and tend to their small dogs. The hotel provides guests with a coupon for Stella's Restaurant which is located on-site. You will never be disappointed with the breakfast services at Stella's. It is a real treat and meeting place. The food, hospitality and service here are outstanding. As well, the hotel is located right downtown, which puts you within walking distance to many businesses, coffee shops and restaurants. Billings, Montana is a great place to visit and there are many sights to see and things to do around the city. But, for the traveler, staying downtown in Billings also provides a unique opportunity to see the character of the city and its many different cultural influences. There are many great restaurants and eateries within walking distance of the hotel. My only complaint about my most recent stay in late May, has to do with the delivery truck that parked outside my window at 4:00 AM one early morning and left its large diesel engine running while the driver unloaded supplies, etc. for Stella's restaurant. I had an unintended early start to my morning that day.

"Helping a tough trip be MUCH better."
Donald T, 08 Juin 2017

We had had vehicle challenges relocating to a new job in CA. I had to stop here and fly to start my new job. The staff, especially the night maintenance young man, was absolutely wonderful and caring in helping us in any possible way they could. He, especially, went out of his way to help us but the entire staff was genuinely concerned about our travel challenges and helping to make out trip a little better however they could. The manager was wonderful and concerned that we were happy and our stay relieved maybe just a little of the stress we had been going through. My wife and I will absolutely stay here in the future. Their care for our pets was the best we've EVER experienced in our many years of traveling. A wonderful place to stay, relax, and enjoy. That's exactly what we'll do the next time we stay here.

"Very nice accommodations!"
Kevin V, 05 Juin 2017

My wife and I stopped on our way to Wisconsin from Idaho. We typically make reservations ahead of time, but decided to 'wing it' this time. Our previous experiences with Best Western have been very positive so we decided to look for one as we began to grow weary of driving. We found this Best Western and assumed it was right off the freeway. It was a few miles from the exit and was in downtown Billings. As usual with our previous stays at Best Western, the rooms were very clean, well maintained, and the stay VERY personable and friendly! We had to leave before the breakfast was made available so we were each given a bag with some fruit, a breakfast bar, and oat bar. We also liked that, within walking distance, were several places to eat that offer 10% off the bill (we were given a list of establishments that offer this upon checkin). Thank you for a pleasant stay at a reasonable price!

"stay in nbillings montana"
T3528TVneilb, 05 Juin 2017

excellent staff very helpful parking attendant excellent very honest check in clerk very helpful overall experience excellent I would recommend this best western to my friends and I wouid definitely stay there any time I am passing through billings montana

"clocktower inn"
wynaw2017, 05 Juin 2017

great place to stay and breakfast is great. we stay here often and enjoy the beds. rooms are quiet. the staff are always friendly and helpful. we will stay here again and again. i would recommend the clocktower inn to all my friends and family.

"great place to stay!!"
E7351VJkathyg, 31 Mai 2017

a really great place, comfortable,safe, good food. stayed near pool which appeared to be well maintained. alrady had hanging pots out which were colorful. Quiet. Friendly staff. parking was close and accommodating.

"Road trip through Western US"
stephenwG1728WG, 30 Mai 2017

Convenient place to stay in center of downtown Billings.close to good restaurants including a great breakfast place. Office people very helpful with accommodations and directions. We have stayed at this location every time we have been to Billings.

"Friendly Staff"
375trishac, 29 Mai 2017

All of the staff we encountered were super courteous and friendly. They went out of their way to make us comfortable and our stay a pleasant one. This location was friendly to our little dog, and provided him with a treat bag, and a water bowl. It was a nice change from the other hotels we had stayed at.

"Nice Best Western "
onthegoMontana, 24 Mai 2017

Downtown location older hotel with the center courtyard but well kept. Very friendly staff, rooms are updated and comfortable. Parking is tight. Lots of places to eat within walking distance. And a must for me the windows in the room open for fresh air.

"Excellent Room and Breakfast Next Door a Plus"
Marci S, 24 Mai 2017

Stayed in Billings on the way to Big Sky, MT for a wedding. Chose the Best Western due to price. Was skeptical at first since it was downtown and wondered how much traffic noise there would be. I was pleasantly surprised! The location was quiet and conveient with so many eating establishments within in a few blocks. The complimentary breakfast was amazing at Stella's. The room was clean, comfortable and the shower was huge with a rain shower head! Highly recommended for a quick stay or multiple nights.

"Great friendly place"
babbeew, 23 Mai 2017

This is a great place to stay, parking is a little tight but it is friendly, clean and the breakfast is the best. Stellas has great breakfast and the rolls and goodies that you can buy for the trip home or just to have in your room is great, we go to Billings alot and this is where we stay every time, we have never had a problem or complaint.

"After Yellowstone"
janetbX5284BB, 22 Mai 2017

Looks are deceiving. Nicer than we thought it would be. Very accommodating staff. Moved us to quieter room when requested.Nothing opens until after 7:30am on Sunday...lol. Great beds. Floor warmer in bathroom?? Very present staff.

"Conveniently Located"
Shirley N, 22 Mai 2017

The staff appeared friendly and helpful. There is some construction occurring in the lobby but other than that the rooms are clean and comfortable. This hotel offers free airport shuttle service which I used. They are approx 5-10 min. away from the airport.

"Amazing Customer Service"
Tina7425, 18 Mai 2017

We pulled up to this hotel on our way through Billings, MT. We stayed at the hotel Monday, April 3rd. We were greeted with a very friendly and very helpful staff. The two front desk ladies Cori and Sara were so and help us get signed up for the rewards program. Then Scott and Rodney helped us park our truck, even helped us with our bags to our room, then took the time to tell us about all the perks of our room. Just amazing customer service!! The king size room suite was so comfortable, soft beds, nice pillows, heated floors in the bathroom as well as extremely clean. I cant brag enough at how amazing this hotel was for us. Then the icing on the cake was the awesome breakfast at the little restaurant next to the hotel that was included in our stay!!

"The Only Place We Will Stay in Billings!"
bcharltonus, 14 Mai 2017

Whether or not you travel with a dog (like we do), this hotel is clean, modern, friendly, and happy! The room decor is on-trend, and the heated bathroom floor was a lovely surprise! The staff always seems happy and energized, and the facilities are clean and well maintained.

"Nice stay"
Janet D, 13 Mai 2017

Nice stay at Clocktower. Convenient location. Restaurant is one of our favorites. Rooms are nicely updated. Helpful staff. Would recommend this hotel when staying in Billings. Ample parking. Good internet service.

"Quality Hotel"
going53, 10 Mai 2017

Stayed one night - excellent service - very clean and modern room. I was traveling via my Harley and by mistake left my gloves on the seat. The night security guard found them and turned them in at the front desk! I ate at the restaurant for breakfast and it was excellent - even had "gluten free" items! I would stay here again any time!

"Great Place to stay"
Jeffrey H, 10 Mai 2017

Nice, big rooms, pool, in the downtown area. The room had a king size bed, a nice desk and was good for getting some work done, even though it wasn't a business trip. The hotel had a lot of guests, but was still quiet and pleasant for a good nights sleep. Had a nice stay.

"Every trip to Billings"
christinetR2827MS, 09 Mai 2017

Great location, very friendly staff, nice rooms. Great value! I always stay here though there are many options in Billings. Breakfast at Stellas next door is offered and is a must do. I highly suggest staying here if visiting Billings.

"Passing through"
663corys, 07 Mai 2017

Was great except garbage truck wake up at 6am. Rooms clean. Floor heat in bathroom was nice. Close to downtown n restaurants. Breakfast was quick with good variety to choose from. Friendly service. Would stay again

"Very nice"
Chpielme, 02 Mai 2017

I had to go to Billings to update some medical training and I chose this hotel because it was very close to where I needed to me. The hotel is in an ideal location to stores and restaurants downtown although it can get a little noisy due to street traffic (Nit the hotels fault or really in their control). When I got there, Stan, who was working the front desk was very helpful and informative about the hotel and the surrounding area. The room was very nice as well. I did get a free upgrade to a suite which was great after a long drive. The internet was very fast and was easy to connect to. I will definitely stay here again if I have to go to Billings.

"Great room, 2nd rate service"
Daniel E, 02 Mai 2017

Weekend trip to Billings for downtown engagements, so we chose the BW Plus Clocktower for proximity to our venues and restaurants. The good - room was excellent, well appointed, comfortable, with good internet service. Vouchers for breakfast at Stellas (next door) were excellent value with very good food. The bad - hotel did not honor our request for ground floor room, put us on 2nd floor near pool. On both nights noise from adjoining rooms was constant and excessive, and was not curtailed despite calls to front desk. Also, housekeeping never visited our room during 2 night stay. At checkout the desk representative barely acknowledged the problems we encountered and stated that a note had been put in the file about the noise and the owner notified. But not even an apology nor any hint of adjustment for the inconveniences. Our planning for next trip to Billings will result in expanded search for hotels.

"Clocktower"
Steve S, 29 Avril 2017

Very good location, easy to get around, great service. I would highly recommend this hotel woke in billings. We were traveling with a service dog and a pet and they went out of their way to make us comfortable.

"Downtown and Uptown"
harpatlaw, 27 Avril 2017

This is an excellent hotel, right downtown/uptown, close to entertainment and many fine dinning establishments. As a bonus, your key card gets you a 10% discount on your meals. During warmer months this hotel has a wonderful patio swimming pool area for your and your family's enjoyment and relaxation.

"Wonderful stay!"
AmandaS1988, 26 Avril 2017

We stayed here for 2 nights and were very impressed overall. This was our first visit to Billings and because it was so great we hope to return. I would definitely stay here again. The location is perfect for anyone looking to explore downtown Billings as everything is within walking distance. The staff at the front desk upon arrival were wonderful and the room was great. Being employed at a hotel myself my standards are very high and again everything here was great!

"Convenient stop, comfy room"
Lindsey N, 21 Avril 2017

Was helping my brother move across the country, needed a good night sleep and solid breakfast. This hotel fit the bill exactly. I especially loved the adorable doggy with the necktie at check-in. As per usual at BW, the staff was wonderfully friendly.

"Nice stay"
nickjesspetritz, 15 Avril 2017

I stayed here for 1 night while in Billings for work. Front desk staff was friendly. Room was spacious and very clean. Bed was super comfy. Shower had the option for two different shower heads one normal and one like rain falling from the ceiling. Hotel is right down town in a busy area, but parking for the hotel was easy. There is also a great little restaurant and bakery right at the hotel. I would stay here again in the future.

"end of a vacation"
SheridanGreymare, 12 Avril 2017

We arrived at the hotel after midnight and it was a pleasure to be greeted by such an awesome front desk clerk....she was so friendly.....our room was outstanding....we had our grandson with us and he even said what an awesome room it was!! We try and stay at the Clocktower as it is always clean, exterior is very nice and the personnel are ALL friendly....rooms are quiet and the new remodel job on the rooms is wonderful

"Never a disappointment"
Jim H, 11 Avril 2017

We stay at this hotel several times a year - and we have never had an unpleasant experience. The property is well kept, the staff is extremely helpful and courteous - and the rooms are clean and contemporary. Internet is very sufficient and you will be hard pressed to find a better breakfast. Thoroughly enjoyed our stay - looking forward to our next trip!

"Re-modeled rooms look great!"
BWSunset, 10 Avril 2017

The newly remodeled rooms really look good - the showers that do have the glass door (not all of the rooms do) are great and spacious. This hotel is a great place to stay. Parking pass the staff give you at the FD is necessary and the staff is helpful!

"Nice decor"
marydL6868FA, 07 Avril 2017

Very new, contemporary decor, even had heated tile flooring in the bathroom. The breakfast is outstanding, they partner with Stella's restaurant literally like 20 feet away from the hotel. Stella's is fast and delicious. I always called my order in and it was done in 5 minutes sometimes (depending on the meal ordered). Her cinnamon rolls are amazing! The double tree across the street lost my vote due to no free breakfast and no pool. BW clocktower has a pool, very nicely kept as well.

"Nice room and great location"
abarker02, 31 Mars 2017

This hotel is well located near the middle of Billings and offers both lots of parking and walking access downtown. Our room was a good size, clean and well maintained. This is a great place to stay if you are visiting Billings. Hotel is pet friendly and breakfast is included.

"Great stay"
Ada J, 20 Novembre 2016

I loved the rain shower in the bathroom. The room was comfortable and very clean. It made our stay there very nice. The restaurant on the property was amazing. Our breakfast was awesome every morning and one day we ate lunch there and the food was just stellar! Their staff was friendly and professional.

"Wonderful Experience"
JoJo S, 16 Novembre 2016

Fantastic customer service; Very friendly and accommodating. Very comfortable bed and everything was extremely clean. Having my room upgraded was a wonderful perk of being a Gold Member with Best Western. I would definitely recommend this room to anyone staying in the Billings Area. I enjoyed my stay!

"Not the best Best Western"
David D, 09 Novembre 2016

This hotel has thin walls which make sleeping difficult; I could hear the guy in the next room cough and sneeze and anytime someone went into the bathroom in the adjacent room I could hear EVERYthing; it also had a very perfumy lobby, and a confusing layout with multiple buildings. The low garage ceiling (6'6") made parking difficult because I have a roof-top carrier on my car which would not fit inside the garage, relegating me to the outdoor lot which was full so I had to park on the street.

"Excellet Location"
Sandy C, 09 Novembre 2016

The room was clean and the beds were comfortable. The location was very central to everything. It was a good value. The café that is attached had good food and courteous people working for them. Everyone we encountered in Billings was very nice and helpful.

"Great place to stay!"
118cliffordg, 07 Novembre 2016

This was an excellent place to stay. The staff, the property, and the location were fantastic! The bathroom with the 2 headed shower and heated tile was amazing, Stella's (the restaurant) serves excellent food (although they are super busy with locals) and there's literally dozens of eating and drinking establishments within walking distance of the hotel. Try Jake's if you want some fantastic food and wine( although they're not cheap!). I will not hesitate to book here again.

"Good rooms (if you find yours)"
PasCaLady, 01 Novembre 2016

A good clean room in an older motel with a strange layout, one section with two floors, one with three floors, parking in the middle and under one section, first floor on ground in one section, first floor on the second floor in another - people wandering around parking lot looking for their room. Once found it was a good room: large, two chairs, desk, large wall TV, beds and pillows very comfortable, plug-ins by the bed, large bathroom with large excellent shower and big, fluffy towels, very long counter with shelves for storage, big mirror and good light.

"Rooms not the usual BW standard"
Lynn K, 01 Novembre 2016

Very friendly and easy check in, parking easy and close to city centre. Rooms were not as good as most other best western hotels. Breakfast location was just outside the hotel in a separate building which was fine and friendly.

"Terrible"
miller9890, 31 Octobre 2016

Where do I start. I went there for a concert that was being held nearby with 3 other 55+ year old women. The room was nice enough, but location was the biggest plus. The downfall all started with getting called during dinner to move my car that was parked a few inches over the designated line to avoid hitting the pillars with the car doors when we got out, or else it would be towed away. Asking me to move it would've been sufficient. Next, when we returned from dinner to get ready for the concert about 6pm we had a Bose stereo playing and not loudly. We received a knock on the door, they informed us this was our only warning that we were too loud. Really??? It was 6 pm! We went to the concert, had a great time. 2 of us came back about 11pm, the other 2 came back about 1am and were excitedly talking as they were getting ready to go to sleep. Again we got a knock on the door. They told us they were kicking us out and calling the police despite the fact that we had been drinking and had nowhere to go without driving and risking others lives as well as our own. They said it wasn't their problem, that we had to leave right now. We ignored them and went to bed, the police never came. I get that we were probably talking louder than we thought but just telling us they had a complaint would've been sufficient. My issue is how they handled this situation, not whether we were talking louder than we thought we were. I would never stay there again or recommend anyone else to stay there, ever!

"Trip back in time"
lebarnes, 31 Octobre 2016

I usually stay in downtown Billings, but this was my first stay at the Clock Tower Inn. It has the old school motor inn vibe but with all the modern amenities. Great location, walking distance to great restaurants and bars. Front desk staff was very friendly. Had a complimentary breakfast at Stella's next door which was an unexpected surprise and a great meal!

"Park & Fly!"
TTR4us, 28 Octobre 2016

We love using the Park & Fly package at ClockTower Inn. Our vehicle is secure and covered while we vacation and no matter how late our plane arrives at night, the shuttle driver and front desk are as friendly and welcoming as if you were arriving at noon instead of midnight. After a great night's sleep in our clean, comfy room we enjoy the free breakfast at Stella's Bakery. Wouldn't change a thing and will be staying here again!

"Good location, near downtown dining"
Steven W, 28 Octobre 2016

We selected this location for its proximity to the downtown restaurant district. We usually stay (2x yearly) on the West side of town at Comfort Suites, and drive downtown to eat. The hotel was nice, the room was VERY clean and well kept. Unfortunately, our room was a ground-level unit, right next to an outside gathering area with benches and grass. About the time the bars closed (1:45am), a number of people {guests?} congregated in the area, and carried on loud conversations for an hour or more, waking us and keeping us awake until they dispersed sometime after 3am.

"Billings Meeting"
Bill M, 27 Octobre 2016

I had to be in downtown Billings for a meeting at the Northern Hotel. For less than half the price I got a great room (nicely furnished, great shower, very clean) at the Best Western Clocktower. Two short blocks to my meeting. Great breakfast in Stella's. Hotel is close to everything you might need downtown.

"Convenient, friendly, quality, economical"
lbl54, 26 Octobre 2016

From the convenient airport shuttle provided on call from the hotel to the very friendly and helpful staff, to the quality of the rooms for the economical price, and also being dog friendly, when we come to Billings again we'll stay here.

"Rooms so nice Staff outstanding!!"
Suzanne M, 24 Octobre 2016

Great location for work and breakfast at Stellas is amazing. Great Staff and so glad dog friendly. Rooms are re-done and done very nicely. I always stay here on my visits for work to Billings, Montana. Great location, Rooms and People there are truly amazing, they care about you, vs. just a job. Thank you again!

"Fine hotel"
Timmayo, 21 Octobre 2016

Wife and I visited for the Billings Marathon and stayed here a few days. The hotel is dated which probably generated a bias. The rooms were clean but a bit dark. The location was excellent. The front desk service was also good. Worth a look.

"Good Solid Choice"
jeans163, 21 Octobre 2016

We had 2 opportunities to sample this hotel. Once on the way in & once on the way out. They were very different on the actual room. The first was very used worn and dreary. The second visit was in a remodeled section & was much nicer though not as convenient for an overnight stay. The staff was consistent 'Great'; these young ladies very frank, knowledgeable, helpful, & actually acted like they enjoyed their job. They have an adjoining breakfast restaurant that packs 'em in no matter when you go. They give you a restaurant card with discounts (Show room key) to places that are a short walk away & our choice was excellent (Chow Mambo). Literally 4 minutes to the airport. We had no electricity in half our room on arrival & housekeeping arrived in 2 minutes to fix it.

"Trip for medical appointments"
Dawn G, 16 Octobre 2016

My trip was made so much easier by staying here. Not only did i receive a medical discount, I was allowed to check in early on my day of arrival. They also offer free homemade breakfast. On checkout day my medical appointments lasted a couple hours past checkout time and the office staff had no problem with me checking out late. Thank you for such great hospitality!

"Great Location And Very Friendly Staff"
IrishStewed, 14 Octobre 2016

The staff was outstanding! They went out of there way to help in anyway we requested. The room was clean and breakfast second to none. The location is fantastic, within walking distance to many shops and restaurants. Well done! The noise level was a little high, but nothing can be done about that.

"Best hotel on our trip"
User, 13 Octobre 2016

We will make it a point to stay here. We travel with Clari, our Chihuahua. Our room was right outside one of the AstroTurf dog spots, so convenient and well-maintained including doggie cleanup bags. The room was well-appointed, with many creature comforts. Every lamp had outlets for charging our 4+ devices. Casually elegant decor, and clean as a whistle. Whenever we make the trip from Texas to Montana, this is where we will stay.

"great value for dogs and humans alike"
Mary A, 12 Octobre 2016

This is a wonderful, pet friendly hotel in the heart of downtown Billings. Its close to restaurants and medical facilities. The staff is excellent and very friendly. We chose this hotel because we had our dog with us. They have a special dog area right adjacent to a block of rooms that have individual exterior doors. Breakfast at Stella's next door is included in the rate and is excellent. The exterior was beautiful with colorful window boxes, and the lobby was comfortable. This is an older hotel with a lot of charm that is well taken care of. The room we had was clean and outstanding for the rate. We will stay here next time in Billings with or without our dog.

"A long time favorite downtown hotel!"
larry m, 11 Octobre 2016

This hotel has been around for a half century and was formerly named The Ponderosa Inn. Despite being fifty years old the roo,s are nicely appointed and kept updated and attractive as well as very clean. The desk staff was efficient and pleasant and a maintenance man offered his assistance while I was unloading my car. It is conveniently located right downtown, close to many great restaurants, galleries, museums and shopping.

"Nice choice in downtown Billings"
susmertravel, 08 Octobre 2016

We found the rooms to be very comfortable with quiet AC. Good central location. It is on a one way street, which is a little confusing, but there is an alley that crosses to the street going in the other direction. The best thing was the breakfast. You order off the menu at an excellent restaurant next to the motel. Very nice people at the desk. Very good value.

"Pleasantly surprised!"
juliehible, 07 Octobre 2016

Stayed here 22nd and 23rd Sept and then again on the 1st Oct after a week at theTx ranch! Was a little unsure,because it was a motel rather than a hotel! The shuttle picked us up from the airport, which was great as we arrived quite late at night. The staff were excellent, very friendly and really helpful! The rooms were nice and clean, but much prefer the rooms around the pool. It was the first time in the States for my sister and I, so we bombarded the staff with constant questions! They went out of their way to help us and they were great fun and made us feel really welcome and at ease. The breakfast at Stella,s next door was fab!

"Best place to stay in Billings!"
christophercatlin, 07 Octobre 2016

If you are heading to Billings you need to try the Best Western Clock Tower Inn downtown. My friends and family and I have stayed there for several years. The grounds are clean, the rooms are beautiful and spacious, and they provide everything a traveler needs. They are very dog friendly with a pet welcome kit at registration and "relief areas" outside in the heart of downtown. The staff is professional and attentive to every request. The owner, Steve, is a gentleman who would love to meet you and make sure you have everything you need. The restaurant on site called Sella's is fabulous for breakfast and lunch with one of the best bakeries in the western U.S. Dinner choices nearby include Jake's steakhouse and Walkers, both within 2 blocks. Bottom line, you can't find a finer place to stay for business or family vacation than this!

"Convenient"
JJTOH, 06 Octobre 2016

We stayed overnight while driving cross country and were glad we did. This is obviously an older property. Check in was great, and we were allowed to park right near the stairs to the room. The room itself was a bit small - never a surprise for an in-town hotel. The furniture was in pretty good shape and the refrigerator was big. There aren't many electrical outlets, and one thing looking for them revealed is that the hotel needs to clean under and behind the bed and tables. The bed was comfortable. Wifi was slow. The grout around the tub had mold. The location is great: we were able to walk easily to lots of restaurants for dinner (there's a discount if you remember but I did not) and in the morning had a great breakfast next door. The checkout person was just as good as check in. I wish the'd do some cleaning and fixing but would stay again

"Not for me."
justgo64, 06 Octobre 2016

Don't usually stay in motel type places but this one had great reviews and it was on our way to Colorado. They accept pets and do not keep them to particular rooms which does not bode well for the non pet people. Carpet stains were a distraction-I kept my socks on. Otherwise seemed clean. Slept good. Check in staff were great. The rush on the complimentary breakfast created a line of people so we did not stay for that.

"Excellent downtown location"
Paul M, 06 Octobre 2016

An overnight stay to fly out of Billings after visiting Wyoming and Montana for 2 weeks. Restrant (Stella's) next to property and great breakfast included. Other items on menu get 10% off. Staff very friendly, professional and helpful. Hotel is an older motel style, but upgraded and retrofitted very nicely. No bath but double walk-in shower stall was fantastic. 2 shower heads, no waiting! Free airport shuttle efficient and on time. Again the staff were excellent and that is what makes or breaks a hotel...Along with a good free breakfast.

"Great place to stay in downtown Billings"
Sarah S, 06 Octobre 2016

The ClockTower has 1960's motel style buildings--easy in and out by car, rooms ringing a swimming pool, and an old fashioned diner style restaurant with an outstanding breakfast. The hotel has been remodeled recently, so everything is in good condition. The location is in central Billings so it has a city feel and more soul than hotels one finds out on the interstate. My room (an ADA wheelchair accessible room) was very comfortable with a king bed, a large seating area, and an easy access bathroom. Stella's, the restaurant, closes at 5 pm, but I found a cool farm-to-table style restaurant nearby and got carry-out food. I would definitely stay at the ClockTower again.

"A Wonderful Surprise"
KimballPN, 04 Octobre 2016

It was on a sad occasion that we visited Billings for the first time, as my wife's cousin's wife had passed away. We were traveling with my in laws, as sharing a suit at the hotel that night, which can always be challenging. But as we made our way to the Best Western Clock Tower Inn, we immediately felt at home. We arrived late, and there was an energetic young man who was the night clerk, happily conversing with a lady checking in for her stay, and a couple who were relaxing in the comfortable chairs, enjoying a cup of coffee. The clerk apologized for the delay -- which there really was none -- exclaiming he really likes people. The decor was warm and inviting, and I was wondering if it might just be a facade to hide something. But I was pleasantly surprised! We parked our vehicles safely in the covered parking area, and made our way to our room. As we exited the elevator, our eyes beheld an oasis in the center courtyard -- the pool all lit up and inviting, with everything in its place. Then, we opened our door to our room, and were welcomed by a nicely furnished room, with amenities that one might expect from a hotel of greater expense. The furnishings appeared to be brand new. The bathroom was well thought out, with a spacious shower with two shower heads -- one on the ceiling that gave a soft cascade of water that each enjoyed as it was his or her turn. The big screen LCD TV mounted to the wall proved perfect for catching some college football in high def. we all slept soundly, and my back, which had been hurting all day, was pain free in the morning. Anxious to try breakfast, we all made our way to Stella's Restaurant, which shares a corner of the property. The place was alive with happy, people enjoying their morning breakfast. We were given a voucher from he hotel to take with us. Now, I was skeptical again of what we wee allowed to have included in our room fee. But again, I was surprised at the choices on the menu we were given, along with the regular menu. The waitress didn't treat us as second class because we weren't ordering off the big menu, and said I could order off both, and pay the difference. Again, thinking the portions might be small, I ordered the ham and cheese omelet with hash browns, toast and juice. Then, I ordered a side of oatmeal and fresh fruit -- what I'd pay extra for. When the food came, I was pleasantly surprised to see I was wrong yet again. The portions were large and satisfying. I left happily very full, as did we all. We gathered our things, and checked out. Again, the morning clerk treated us like family, and was careful to make sure everything went as hoped. I would recommend staying here to anyone going to Billings. Anyone.

"Road Trip"
D0tC0m2012, 01 Octobre 2016

An excellent hotel. Nicely decorated spacious room with very comfortable beds. Reception staff very welcoming, helpful and cheerful. Adjoining Stella's kitchen and bakery is great for breakfast and pastries. Lots of good restaurants and bars in close proximity.

"Convenient for the airport"
Jeremy B, 01 Octobre 2016

We flew in near midnight and it was no trouble for the hotel shuttle to pick us up and drop us back to the airport when we left. The staff were great and patient despite the late hour, so a good place to choose for a quick, efficient and comfortable pass through.

"A nice little oasis in downtown Billings!"
ZumaDawg, 29 Septembre 2016

Nice Best Western in downtown Billings. Lots of p,ants and flowers all around the property. The rooms were very nice, large with updated bathroom fixtures. Pretty quiet for a downtown hotel. Coupon for hot meal at restaurant next door. The staff was very friendly and helpful. Outdoor parking as well as indoor covered parking. Within walking distance of many restaurants.

""Great""
andymg30, 28 Septembre 2016

Wasn't sure what to expect with this hotel, and booked it as it's brilliant for downtown Billings. Other hotels are situated about 4/5 miles away from downtown, If you're from UK/Europe, you may not be used to the format in how the rooms are set up, on a motel style, but do not let this put you off. If you're unsure about having a ground level room, then ask for a second level room in your booking. We found the room great, clean, and front desk service excellent. Parking is on site, but a little tight. Free coffee and Wi-Fi. The free breakfast is unbelievable, if you can finish anything you order you'll be doing well. We enjoyed our stay here and would certainly recommend to others.

"A real gem in Billings, MT."
Mike M, 28 Septembre 2016

Front desk at check in was like coming home. Staff greeted us like we were family. Efficient use of space. From the rooms to the covered parking spaces. 24 Hr. airport shuttle came in handy as we had to be at the airport by 0515.

"Very Nice for the $$"
DexterDad22, 26 Septembre 2016

I recently stayed two separate nights the The Best Western Plus Clocktower in Billings. Everyone we dealt with there was friendly, funny and helpful. You could tell they enjoyed working there. The room was very clean and very spacious and most importantly the shower had lots of pressure and hot water! This was especially important after 6 days camping and horseback riding in Montana! Should I ever find myself in Billings again, I would not hesitate to stay there again.

"Disappointing. It's a motel not a hotel."
Pamela T, 25 Septembre 2016

The location is good, it's right downtown. The front desk personnel are friendly. The room leaves much to be desired. The building is old and needs to be updated. You enter the rooms from an outside walkway, so it is like a motel. The beds are not very comfortable.

"Nice place to stay in Billings"
Jeff D, 24 Septembre 2016

The rooms are clean and large. The free breakfast is great, as the attached restaurant is one of the top places to eat in Billings. The staff is very nice and helpful. Given the location in the middle of downtown, the hotel is a great place for business travelers.

"Vacation sleeper"
Lenn D, 23 Septembre 2016

Just what we were looking for. Great location, very clean, pool, excellent breakfasts, walking distance to breweries, downtown shopping and food. We will be back and stay here again. Very happy my wife found this hidden gem!

"Place to stay in Billings, MT"
N7333SXedh, 22 Septembre 2016

Top notch! Great comfortable room; speedy wifi; great service; walking distance to great night spots and dining; best breakfast in town...get a cinnamon roll for sure! You are also within walking distance of shopping, Trail Head Distillery, and brew pubs. You cannot go wrong staying at the Clocktower Inn.

"Nice room"
Nicola H, 19 Septembre 2016

We stayed here for 1 night in September. We arrived late and left early so didn't get to visit Billings itself. The hotel was easy to find and the room was clean. We had breakfast at the cafe, which was lovely.

"Small rooms but very clean"
lovegoodfood899, 16 Septembre 2016

Rooms were very clean but very small. Bed was comfortable. Service was good. This hotel is downtown so we could walk to many restaurants. Would have given 5 stars but hotel is a little dated but they do keep it clean & nice with tons of flowers on the property. Best part is they give you a voucher to eat breakfast next door at "Stellas", which was a great place for breakfast...is also a bakery!! Overall a great value for the money here.

"Good Value"
Chris H, 13 Septembre 2016

Nice centrally located hotel with pleasant staff. The single I booked was a european double so plenty of room with a large shower. Airport shuttle and excellent cafe next door a very convenient bonus.

"Pleasant Surprise"
notredame1980, 12 Septembre 2016

The location of the hotel is excellent. The staff is friendly. Now the parking is a little concerning, very spread out and dark at night leaving concerns of safety. The rooms are a little small but this is all made up for from the location.

"Great Stay"
Gerald Bonnie V, 11 Septembre 2016

The owner and his staff were very friendly, cooperative, and helpful. They made special arrangements to park our RV during our stay. The hotel is very pet friendly, Kayla who worked at the check in desk offered to watch our dog while we went out for dinner. Breakfast was provided as part of the stay, next door at Stella's and it was great. The hotel and restaurant staff made for a wonderful stay.

"Great Place to Stay"
dpetty2016, 11 Septembre 2016

We stayed for 5 days at the Best Western clock Tower and the rooms were clean the Staff was amazing. You could walk to everything downtown and the breakfast that comes with your room is amazing. Thank you to Steve and his Staff

"Great Location/Breakfast Option A Treat!"
Janet F, 06 Septembre 2016

Loved the downtown location with quality dining options that were within a short walk to the hotel. We also enjoyed the breakfast in at Stella's next door in the morning. It was packed, and they did a great job accommodating everyone quickly.

"Wing Ding 38"
Brian M, 06 Septembre 2016

Very friendly & comfortable. The staff went out of their way to make sure that we felt welcome! We met the owner in Huntsville, AL. at Wing Ding 37 and he assured us that our trip would go off without a hitch and it did!! His staff and his property were all prepared. The breakfast that was included was the best that we had on our 17 day trip that covered 6,500 miles.

"BEST WESTERN CLOCKTOWER"
Steve Copy A, 06 Septembre 2016

Very clean and friendly, I have stayed here for the past 22 years and have no complaints, it is my go to hotel in Billings and always try to book it for my annual trip.......the only thing I would like changed would be quieter air conditioning as I am not used to sleeping with air conditioning units running

"Clean, Comfortable and a great spot!"
M T, 05 Septembre 2016

We thoroughly enjoyed our recent stay, staff at front desk were so helpful and efficient. Rooms were super clean, beds comfy, and the towels in the bathroom impressed me so much. The free breakfast was outstanding, we went early as we heard it gets busy, excellent service. Free parking a nice perk as well. Highly recommend this hotel.

"Close to downtown restaurants and bars but not without some problems"
AustinWhitewater, 03 Septembre 2016

The free airport shuttle, modern rooms, strong Wi-Fi, and decent free breakfast next door at Stella's are all reasons to stay here. The area has lots of restaurants and shops within easy walking distance, including an Albertson's and a CVS just a few blocks away as is the Yellowstone (County) Art Museum. On arrival at the airport I called for the shuttle and was told it would be there in about 10 or 15 minutes. A half hour later and no shuttle, I called back and was told sorry but no one told the drive to pick me up so it was another wait until the pickup arrived. Not a good start. I slept OK here, my ultimate test, but if in Billings again I might try one of the other downtown hotels instead.

"Clean and comfortable !!!"
Douglas J, 01 Septembre 2016

So we wound up here after the flight out was canceled ... the room was a bit on the tiny side but very clean and comfortable. The staff was AMAZING !!! It's not far from some great places to dine. A nice little outdoor pool (sigh ... unheated so hit in when the sun is at it's peak). A very secure building.

"Great downtown location"
Thomas D, 01 Septembre 2016

We wanted a location right in the downtown area . We choose this hotel and we are glad we did. The hotel is two story with inside and outside corridors with a pool in the courtyard. We parked the car and walked all over downtown area the two days we were there. Dozens of shops,art galleries, restaurants and bars within walking distance. The room was large and clean. The hotel provides breakfast at a restaurant on premises, Stellas, which was delicious. Anyone who wants to stay in downtown Billings should consider this hotel.

"Owner Management take pride in this property"
betsyb328, 01 Septembre 2016

I love staying at the Best Western Clock Tower in Billings! The management of this property obviously take great pride in their facility. The staff are very accommodating and the facility is well maintained with extras! I love the make up mirror in the bathroom. I would highly recommend this property. The central downtown location makes it easy access to wonderful restaurants and shopping

"One night only"
Wendy M, 31 Août 2016

Good for one night not for a lengthy stay. Breakfast was excellent and the restaurant was next door. The swimming pool needs work and was not very attractive. Te hotel is old and updated rooms but still feels old.

"Welcoming and Comfortable"
bellaragazza1, 30 Août 2016

We booked this at the last minute because of a change in plans. We needed a pet-friendly room and Best Western Plus ClockTower Inn had one. After a long 10-hour drive, we arrived to a very friendly greeting by Patrick at the front desk. Our room was fantastic because the 2 beds were divided by a partial wall, one with a TV and one without. There was plenty of room for our dog, his bed and his food. It was absolutely perfect for us! Honestly, we've been to other Best Western hotels and they were adequate so we were wonderfully surprised over the rather deluxe accommodations here. The arrangement with the restaurant for breakfast was especially nice! All in all, this is a 5-star hotel, in our opinion and we will plan to stay here again when we travel through Montana.

"Great place to stop"
John S, 30 Août 2016

clean, great location and very helpful and friendly staff. AND, the breakfast coupon for the on-site, full service restaurant for a full menu breakfast was super and at least a $25 value for a couple.

"Nice"
Lea W, 26 Août 2016

They got my room mixed up so they upgraded me to a bigger room that you entered into from inside. Being a single female, I was concerned about outside doors, but that wasn't a problem with the upgrade. Staff was very friendly. Didn't get to eat the breakfast next door at Stella's due to an early flight so they gave me 1,000 reward points. Would stay again if I'm ever in the area again.

"Warm Welcome & Great Breakfast"
Trisha B, 26 Août 2016

We arrived late into Billings - upon arrival the desk gal had warm smile with our room key all ready for us. Room was comfortable & clean - We enjoyed the breakfast - a little wait but well worth it. Friendly place - would stay again.

"Great Customer Service and Quiet Room"
KBx3, 26 Août 2016

We arrived to a busy lobby. The two people behind the counter were smiling and joking with the customers. Calls were coming in with questions from those staying and they never once lost their smiles. The room was right outside the pool and I was a bit hesitant but it was quiet! Comfortable, excellent customer service and clean. I would stay there again.

"Well maintained and staffed hotel"
Sheri C, 25 Août 2016

The staff was very accommodating and the rooms were clean and comfortable. Breakfast was at the adjacent restaurant and was delicious! I would recommend this hotel and will stay here again on my next visit to Billings.

"Exceptional"
Barbara C, 25 Août 2016

This was the best hotel deal we have had in a very long time. Breakfast excellent(we got a voucher from the hotel) Clean rooms. Cori checked us in and was exceptional giving friendly and expert help....she had only been working there for one month! Flowers galore surrounding the pool area and on balconies. Many nice thoughts put into the room. Motorcycle wash....we do not ride but very nice offer for riders. Would never consider staying in another hotel in this town!

"Overnight Stop"
T2U2014, 24 Août 2016

We stayed at the Clock Tower did just one night as a stop over on our way home. We found the front desk staff very friendly and helpful. As noted by others the layout of the property is a bit odd but overall nicely kept. Or room was newly renovated and nicely furnished. The outdoor pool is a bit on the small side but more than enough for a cooling off the dip for our two grandchildren. We were very pleased with the breakfast vouchers for the restaurant adjacent to the hotel as the food was delicious and there was plenty of it. We would definitely stay there again. Overall a pleasant experience.

"Breakfast at Stella's next door"
Kathleen H, 23 Août 2016

Good location close to the airport, perhaps a 5-10 minute drive. Very nice and helpful staff. Within walking distance to nearby restaurants and brew pubs. There is a Starbucks a block away. Parking was included. Our room was nice and clean, on the second floor, dark curtains were good for sleeping, very comfortable beds. Door fob also works the elevator. Rather than offer breakfast, room included a choice of meals at Stella's, a local coffee shop next door. Stella's was very busy and they suggest allowing a half an hour to be seated but it took only about 5-10 minutes. It may be longer with a large party. Have someone go downstairs and put your name on the list to shorten wait time. Very large portions and you can purchase some of the largest cinnamon rolls I've ever seen. The large order of pancakes filled the entire plate and served with the equivalent of a stick of butter. Good homestyle food. Great for large appetites. Despite the crowd meals came out quickly. We enjoyed our stay here.

"Great Experience"
Judith B, 23 Août 2016

The last night on the road driving from Anchorage to Denver. What a nice treat to unwind in by far the nicest Best Western I've stayed. Check in was painless, even though they were extremely busy. The location is outstanding, walking distances to a great downtown. Makes me want to return to Billings again.

"Enjoyed this place"
E3360FZcraigw, 23 Août 2016

Clean is our biggest concern. But this is a 3 star hotel, so very clean. Excellent free breakfast in their own restaurant. They give you a voucher and you get what you want. Nice open pool area in the enclosed courtyard. Very nice upscale room which I would expect for a 3 star.

"Average hotel with above average rating."
powdahsdad, 21 Août 2016

Checking in was very slow but, understandable considering front desk guy was new. Room was nice but not great, noisy appliances. Parking was a nightmare! There were no available spots and the surrounding area is sketchy. There was a dirty homeless man rummaging through a dumpster less than 100 ft from our room late at night, I encountered him as I was making the sketchy trek from my off property parking spot to my room. The breakfast was outstanding and the best part of staying here. There are several area hotels that are better priced and just as good or better. It pains me to say that as I am very fond of the Best Western chain. This is an average hotel across the street from a homeless shelter in a not so desirable part of town.

"Great place to stay; great staff!"
2007st1300, 21 Août 2016

Nice rooms, friendly staff. And includes a wonderful breakfast at Stella's. There are a lot of restaurants within walking distance. Several excellent breweries too, including Montana Brewery, Carters Brewing and Uberbrew. We'll stay here again.

"Nice hotel in the heart of Billings."
markgac, 21 Août 2016

Stayed for 2 days of our 2 week Montana vacation. The complimentary breakfast is actually next door at Stella's restaurant. GREAT food there. The hotel was very clean and the staff friendly. Would stay again.

"convenient town stay"
marsha556, 21 Août 2016

this was the lesser priced bw in billings, mt. was convenient for travel and road transfer for us the following morning. the restaurant next door was open for breakfast, lunch; closing at 5:00 p.m. so we checked in and immediately went to eat before closing. roads in this town are one way which made this a bit more challenging.

"First Class Clock Tower "
Darren B, 20 Août 2016

On our last trip to Billings we stayed at the Best Western Clock Tower Inn. What a nice hotel. The outside kind of made me wonder if we made a good choice. But once we opened the door to our poolside room. I new we made a great choice. The room was super nice. It had two queen beds. A big flat screen T.V. It had granite counter tops. And a huge light up mirror.As well as a magnifying mirror. The tub was extra deep and it had a soaker shower as well as a regular shower. The floors had new carpeting and new tile in the bath area. The pool was outdoor but a very nice pool. The flowers and trees around the pool were amazing. It was a very nice area to swim and relax at. The breakfast at Stella's the restaurant on the property had an amazing complementary breakfast. It was busy and took a bit to get a table but it was worth the wait. If your in Billings be sure and stay at the Best Western Plus Clock Tower Inn.

"Great location & very spacious rooms"
Christine D, 19 Août 2016

Don't judge this property by it's quaint motel like appearance. The rooms are spacious, modern & updated, the bathroom is extra large with heated tile floor, there are plenty of electrical outlets for charging all electronics. There is a bike wash station available for those of us that are traveling by motorcycle. Very good wifi connection too. It's within walking distance of some great spots to eat. The included breakfast at Stella's, the adjacent restaurant, is outstanding!

"Great rooms/Great location"
Mary Z, 19 Août 2016

So many things that we love about this hotel... There were new people at the front desk this time. They were very friendly, very efficient, and gave us some advice about the restaurant that nobody has bothered to tell us before. The rooms are very clean and usually in great working order. We've had a problem twice, with a shower curtain bar that was starting to come out of the wall and once when our TV didn't work. Maintenance was quick to come by and fix both issues. We found this place when we were looking for somewhere within walking distance of the breweries and restaurants downtown. We stayed at a couple of the other hotels, just to check them out, but we always end up back at the Clocktower. As I said, before, the rooms are really clean. The restaurant (Stella's) is excellent! You have to arrive super early, or there's a long line. The tip that we received from the clerk at the front desk, is that you can order "to go", and get your order in a very short time. We'll definitely do this from now on.

"Best Option in Downtown Billings"
Cami S, 18 Août 2016

To avoid sounding phony I have to find something negative to say, so - - it would have been nice to have a hook on the back of the bathroom door for wet towels. That's the only "complaint" I can come up with.

"Nice property"
Tom L, 17 Août 2016

The rooms are better than the dated outside appearance of the hotel as you drive up to it. Great location if you need to be near downtown Billings. Lots a restaurants nearby - my favorite is Jakes. The rooms are updated and very clean - but small. The staff is very attentive and friendly.

"better places to stay"
bruceg228, 17 Août 2016

The rooms need to be updated. Carpet is the dirtiest I have ever seen. The a/c is energy efficient so does not run unless you are in the room. Checked in at 4 came back at 10 the temperature was at 76. Took hours to come to the temperature that we had set it at. Told from desk and they basically said too bad. Stayed here numerous times over the years will go elsewhere next time. Many new hotels in area that are cleaner and up to date.

"An average Best Western "
RLG-AZ, 16 Août 2016

This is an older property, and it is showing some signs of wear. Our room was one of the smallest of any hotel we have visited in recent years. Also, this was the first hotel we have stayed at with no microwave. The vehicles parked near the doors, and there was a loud motorcycle that was easily heard in our room.

"Loyal Sleeper"
Karla S, 16 Août 2016

This hotel has always been our favorite place to stay in Billlings, MT. It has received bad reviews for location but, is conveniently located in downtown, within walking distance to some of the best dining in town. It is clean and safe and the front desk and cleaning staff are always pleasant and efficient. That said, our most recent stay did not go off without a hitch. There was a mix up in our bill which took over a week and numerous phone time to resolve.. the biggest issue with this was that we were never contacted by the manager to let us know that he was looking into the situation or that it had been resolved. The room was to be paid for with BW Rewards Points, the first time we had done this and I still don't know what went wrong so that we don't have a repeat, because, Blake the manager never bothered to return numerous telephone inquiries. Bad form! Do not rely on express check-out, if it's offered (it was not) unless you have the time to make 5-6 phone calls and never get a call back...go to the front desk, where they are eager to help.

"Little old. Little noisy"
DenverJim48, 16 Août 2016

Had high expectations for this hotel, but it was quite noisy being located on a main street in downtown Billings. Traffic was noisy and soundproofing of walls and windows minimal. And this hotel is getting a bit worn around the edges. Need to do an overhaul to modernize.

"Great location and excellent staff"
JillLaois, 16 Août 2016

This hotel is in a very central location in Billings. When we checked in, the staff were extremely friendly. The girl told us about "Alive after Five", which was happening in Billings that evening, with live music outdoors. She was very informative about good places to eat, providing us with a map and explaining where we received discounts as hotel guests. I would recommend this hotel to anyone staying in Billings

"Nice room!"
jamie L, 15 Août 2016

Excellent facilities with excellent service, the staff friendly and helpful. Great location. - within walking distance of many attractions.We really enjoyed the on site cafe. Quiet and comfortable rooms.

"excellent stay!"
Marcia S, 13 Août 2016

We choose this hotel for it's location. It is across the street from a popular night club. The staff at check in were very helpful even though very busy. Covered parking for BW members was greatly appreciated as it was very hot that weekend. The room was nicely decorated and the A/C was quiet and efficient. Staff was able to recommend a good pizza place that delivered. Breakfast is offered at a restaurant on site but we chose a different place. It was very busy there. Would definitely stay here again. Location is great for the downtown area of Billings too.

"Great Location, Great Room"
Patricia F, 12 Août 2016

Located in downtown Billings, within walking distance of many different restaurants to suit anyone's taste. The room was well kept, and very comfortable. Breakfast at Stella's was delicious. Will definitely stay there again when I pass that way again.

"Radiant floor heat in bath"
WarwickTraveler29, 10 Août 2016

Solid room -- Clean comfy, protected parking, radiant floor heating in ginormous bath, great shower with dual heads and Free breakfast at Stella's. Good choice in Billings downtown and I can recommend it to you.

"Clocktower Best Western"
Rosemary/katie M, 10 Août 2016

The Clocktower Best Western in Billings Montana was outstanding. The breakfast was a full breakfast and was one of the best breakfasts I have ever had as a complimentary breakfast. I would recommend this motel highly.

"EXACTLY what I needed!"
Yontahey, 09 Août 2016

Close to downtown. Close to interchanges-easy outbound on any point of the compass. VERY comfortable bed (always key for me-last one this nice-Stanley Hotel!) Farmers Market downtown on Saturday was a plus, as it was my outbound day. Nicely remodeled and a value for the price! The pool was a little "meager", but AT THE price, a real value stay at this hotel. Breakfast included at excellent restaurant a plus. More than offset the pool, I might add.

"Great location in downtown Billings"
Kar61, 09 Août 2016

If you want to stay in downtown Billings, the Clock Tower is a great choice. The staff is very accommodating, and the room we stayed in was recently renovated and attractive. It is within walking distance to many downtown attractions. Although we did not take our dog, it is a dog friendly hotel. The WiFi worked well. We will stay there on future trips.

"Nice hotel and good value"
Gary P, 08 Août 2016

The hotel was very comfortable and the noise level very low, even for a room right by the pool. On the down side the pool is very small and the hotel is not in the best area of the city. I had a run in just off the property with someone looking for handouts, not a fault of the hotel of course but just a note that it is not in the best area. The breakfast at the restaurant next door was good but not as good as I had expected based upon other reviews. The parking is barely enough but I was fortunate enough to not have any issues

"Great place"
Rick D, 08 Août 2016

Located right downtown, reasonable price and very clean comfortable room, newer remodel. Attached to a great breakfast place. Walking to a bunch of cool restaurants and bars, not far from airport. Nice staff

"Good hotel but parking nightmare"
Kevin H, 07 Août 2016

My wife and I stayed at the ClockTower Inn for one night as part of a road trip. The room was excellent and I like the fact you need to use your room key to gain access to the floor your room is on when you get into the elevator. The reception staff were excellent and able to offer advice on close at hand restaurants and the town itself. The only difficulty we had was parking which is really difficult. You can park at the hotel but space is limited and it is really hard to find a suitable bay to park up. Complimentary breakfast was served in Stella's Bakery which adjoins the hotel and was excellent. You get a choice of ordering off the menu or enjoying the complimentary continental style breakfast - we chose the complimentary and were really pleased with the quality of the food available. Despite the parking difficulties, which to be fair was probably worse than normal as the hotel seemed very busy if not full to capacity, we had an enjoyable one night stay.

"Friendly 24 hour service."
GeorgeR1966, 06 Août 2016

This is my second time staying at this hotel and I am alway struck by how friendly the staff is. I came in at midnight and left a couple of days later at 6AM in the morning and folks were friendly. I appreciate the airport shuttle from the hotel. Besides the cleanliness of my room, I liked that there is breakfast at Stella's restaurant and I had the choice to do take out. The breakfast was very filling and delicious. So from now on, this is my go to hotel when I am in Billings.

"The General Manager Stephen Wahrlich was AWESOME!!"
H3213DHsandrag, 06 Août 2016

We were on our way to Sturgis and had reservations set but forgot to check about parking for large truck & trailer. Stephen asked if he could help out and got us a great spot to park at a neighboring business for free! They are down town Billings and had a blues festival going on so it was extremely busy and he was super accommodating, great sense of humour and all around great guy!! The rooms were updated, beds were AMAZINGLY comfortable and breakfast was included at Stella's bakery and it was delicious! Shout out to our waitress Nicole, she was fabulous too!!

"Poor service in general"
2NO-mad, 05 Août 2016

We called the 1-800 number from the road as we were only about 30 minutes from Billings and wanted to know if there was a room available prior to arriving. We got to reserve a room and said we'd be arriving at around 5 a.m.. The rep over the phone assured me there was a room and that we'd be able to check in at this odd hour. We had been driving overnight for our cross-country trip this summer. When we arrived, the attendant at the hotel could not find our reservation and was not keen on helping. Once again I called the general number to find that the last person had made our booking for the day before! And, I was told I would be paying for the reservation anyway, since it was too late to cancel it. I had to argue that I had made the reservation less than an hour before. Only after the rep spoke to her supervisor was that they were able to find us a room for the day we arrived and fixed the reservation, but we had to hang around to check in at the regular hour. Luckily, there was a change of employees later that morning and the new person tried her best to put us in a room by 11 am (because of her, this gets 3 little balls or else it would have been 2). The room was not great and not the cleanest I've seen, but we were tired and needed rest. The aircon was the most annoying. There was no way to control its airflow and it blew right on top of the bed, and it was noisy. We solved the problem by placing a big chair with cushions in front of it. Our little one was offered a folding bed, since this room was smaller than the original requested, but the mattress was way too soft and had that groove in the middle. The carpet was visibly dirty. For those who want a good movie at night, the TV only had the cheapest channels available. I thought Best Western would have high standards for cleanliness and service, but obviously this is not the case. Our experience at the Hampton Inn was by far what one should expect for the same price: spotless service.

"Outstanding breakfast included"
LauraDaniel2014, 03 Août 2016

Stayed at the Clocktower Inn for 6 days and every day were provided a free, full breakfast at the attached restaurant. Excellent value!! Wonderful location of room next to the pool provided great opportunity to relax in lovely surroundings. Very friendly and helpful staff.Great downtown location with easy walking to many restaurants.

"Great updated King rooms"
Ryan G, 02 Août 2016

I've stayed at this hotel multiple times. Beats other downtown hotels on price, very comfortable. Comes with free breakfast from next door cafe. The recently updated King rooms are great, well-lit and functional for business travel.

"Pretty decent hotel"
Markeshia G, 01 Août 2016

This hotel is super clean! One of the cleanest bathrooms I have actually seen. The layout is nice and I truly appreciate the on site eatery. The hotel gives you a card for each day of stay to be used as a coupon for breakfast. Wonderful!!!! There are snack machines and soda machines. The gym is pretty small..one elliptical and two treadmills and some weights but suffices. The pool is cute and has frequent guests :) Very modern looking and def. Recommended. I stayed here while doing a site visit in billings, crow agency and lame deer.

"Clean, great value, excellent staff"
Tammy M, 31 Juillet 2016

This hotel is located very close to St Vincent Hospital with a two minute drive. We were pleased that they also allowed pets and that the staff was awesome. I would highly recommend this Hotel whether your visiting, business or are in need of a place close to the hospital.

"Billings"
William T, 30 Juillet 2016

Outstanding value and service for the price. The hotel staff was exceptional and friendly. The breakfast was very good with excellent offerings. The room and beds were very comfortable, and the bathroom was clean and well designed.

"Comfiest bed Ive eve slept in!!"
MamaSug, 29 Juillet 2016

Another stop on our cross country adventure! Check in was very quick. Our room was on the second floor. There are stairs and an elevator. Room was very clean and very modern. The bed was the comfiest bed I've ever slept in. I loved it. Internet was fast. They had a rainfall shower head which was a nice surprise and a heat lamp in your bathroom if you were cold getting out of the shower! My only complaint with this Hotel is it's location. It's right on the main road which is convent but sucky at the same time. You could hear traffic going by alllll night. A group of motorcyclist went by on "hogs" and it was ear piercing. While I am a motorcycle driver myself, I have no issue with bikes it was the noise. I would think if they were that close to the road it should be more sound proof. The hotel provided you with a coupon for the amount of people staying in your room for breakfast at Stella's right across the parking lot. Lets just say it was delicious. Take the time and go over. They are very busy but well worth the wait. Overall this s a great hotel with lots of perks. Im not sure I would stay here again due to the constant noise from the traffic but that is me!

"Great Location"
Barbara S, 29 Juillet 2016

Everything was great. The breakfast was very outstanding. Check in a little slow but they were very busy. It is downtown and the parking is not good. Everything else was great. This would be a great place to stay if you are a person who likes a lot of night life. The pool was so beautiful and clean. Had a really nice stay.

"Nice Stay"
vickia61, 27 Juillet 2016

The room was clean but it had a stain on the carpet, so I only give it an 'ok" for cleanliness. The beds were very comfy, the bathroom, bright and immaculate, and the staff was pleasant and helpful. You get a breakfast form the restaurant next door that is delisous. We sat outside on the chairs in the evening which was nice.

"Great location but Tiny room"
kathyw716, 26 Juillet 2016

Location is great for walking downtown. A full breakfast is included at the adjoining restaurant. However, the room was the smallest we encountered on our 7 day trip traveling through Montana. For the same price our other rooms were much more spacious and comfortable.

"Outstanding Staff & Location"
Rocky B, 26 Juillet 2016

I rarely take the time to write a review however I felt compelled to because the staff was outstanding! They went beyond the call of duty to help in anyway I requested. There was much harmony between the staff which made our stay that much more enjoyable along with clean room, breakfast second to none, and fabulous location within walking distance to many shops and restaurants. Well done!

"Vacation"
Karen M, 26 Juillet 2016

This Hotel was very close to everything downtown. With in walking distance to anything you plan to do in town. The room was very nice. The breakfast at the bakery on the property was wonderful. The parking was my only complaint.

"Very nice staff and a special greeting: bottle of water and microfiber rag...."
lvnlifgrl, 25 Juillet 2016

We were on motorcycles not too much before Sturgis BIke Week so I'm guessing that's why we were greeted with the water and the rag. How nice of them! Hotel is right in town, very nice area, nice rooms, nice staff and great breakfast in their yummy restaurant. OH and a beautiful outdoor pool and very pretty flower boxes all over the place. My only complaint would be that they only have one washer/dryer for all those rooms!

"Would Absolutely Recommend"
RMPannell, 24 Juillet 2016

Pros: Huge and clean room, comfortable bed, awesomely new and pristine bathroom, great location. Cons: No microwave in the room and the mini-fridge didn't work (these weren't deal breakers for us since there's a microwave behind the front desk for guests to use).

"Gateway to the WestS"
Guy B, 22 Juillet 2016

Staff very friendly, although could use more help on Reception at times, rooms well furnished and spacious breakfast provided next door on receipt of a ticket, easy distance from shops, restarants and the airport with free collection

"Made Us Feel at Home"
Roy W, 19 Juillet 2016

We stayed here on a two-week bus tour. We were made to feel like family. Staff was helpful and accommodating. It was the 4th of July weekend and the staff made up for the services that were unavailable for that reason in Billings. Our double room had good queen beds, shower, dressing area separate from the bathroom, with a second sink, an extra large TV, large desk with swivel chair and a lap desk. There was a large pool area that had tables with umbrellas. There is a full-sized washer and dryer, exercise room and restaurant on the property. We were given a map with 26 restaurants indicated, within a three-block radius, that offers guests of the hotel a 10% discount. We used that. We really enjoyed our stay!

"Downtown Billings Stay"
Michael R, 19 Juillet 2016

Nice location within walking distance to plenty of restaurants. Only a few minutes from the airport. Quirky layout but rooms are very clean, staff is extremely helpful and all employees are smiling. Breakfast coupons for Stella's restaurant are a great touch. Would stay again.

"Surprised"
Heather H, 17 Juillet 2016

Great accommodation, just a little surprised to find it was more Motel style then Hotel style. Breakfast was sort of included, a coupon for breakfast across from the hotel, which was great, plenty of choices to choose from.

"Great Updates and Friendly Staff"
Daniel L, 15 Juillet 2016

Recently renovated hotel where you can tell the management and staff care about the guests. Good location in downtown Billings near food, drink and entertainment. Have stayed for both business and pleasure and have always had a good experience.

"Great accomadations"
Jeff L, 13 Juillet 2016

We stay at the Clock Tower Best Western Every year when passing through Montana. We always enjoy our stay. The staff is friendly and very helpful. The room is always clean and neat. The floor near the bathroom was kind of squeaky, I hope we did not annoy the guests below us.

"Awsome place for Bikers to stay"
Greg K, 11 Juillet 2016

I have stayed at many hotels on bike trips in the past but this hotel goes above and beyond. They have designated covered bike parking, a bike wash station on the property free of charge and they give out a bike rag is given upon check free of charge as well. The rooms are large, clean and modern. The pool is a warm outdoor pool in an outdoor courtyard. Great place to hang out with the rest of the bikers. I highly recommend staying here if you are in Billings. After check out, make sure you take advantage of the free breakfast, it was great and you won't leave hungry.

"My stay at Best Western"
James M, 11 Juillet 2016

The staff was very friendly and professional, rooms were clean and breakfast was excellent and the Fitness room and pool were good. The location was in the poor part of town and the parking was very cramped. But overall, I would recommend this hotel.

"Very accomodating"
nanchantress, 11 Juillet 2016

I had a flight that came in before check in and they allowed me to check in early. They also provided a shuttle to the airport. They went above and beyond with hospitality and it was greatly appreciated.

"Great property!"
Tim M, 10 Juillet 2016

I was on a motorcycle trip back from Vermont when I stayed at the Clocktower Inn and am happy to report that it was one of the best properties that I stayed at during the trip. Comfortable, quiet and elegant. Such a nice place!

"Great Staff"
John P, 09 Juillet 2016

The thing that makes this place is the staff. Our flight was delayed, our luggage was lost by the airline, but the staff bent over backwards to see that we had what we needed and to help with drives up the mountain while the airline found our bags one by one over the space of two days. Breakfast or lunch at Stellas cannot be beat. Rooms are typical Best Western Standard, which is to say that in this cost bracket they are very good. Nothing to fault with our stay and we stay here often. Great Location. Highly recommended.

"Great Location, Wonderful Breakfast, Average Hotel"
TheKrezAbides, 09 Juillet 2016

Okay, a Best Western is a Best Western. The strengths of this one: the excellent location and the fun breakfast place right next door. I would stay there for the breakfast at Stella's, really. The room was big, but a little faded from a decor standpoint. It may have been our room, but we could hear everything going on around us. The parking is difficult because of small, covered spaces, but that is only a problem for full size pickup trucks and up. Smaller cars would be fine. And the price point seemed a little steep.

"More than excellent, attention to breakfast."
Naughty-Cougar, 07 Juillet 2016

Excellent location, helpful staff and very kind. Quiet rooms and all facilities.The parking lots are so many, but unfortunately were insufficient, likely problem in high season. Strongly recommended. The bad thing,is the breakfast, which should give it in the Stella`s House adjacent. So far no problem, but this place is extremely crowded. Find free place may be difficult. Possible long waits. Obviously everything with a lot of noise.

"Great place to make your home away from home in Billings!"
RaminWI, 06 Juillet 2016

We really like the Clocktower Inn. The location is excellent. And the beds are really great. We have a king bed that is at least as good as our bed at home. The new rooms (we're poolside) are very nicely appointed and even have heated bathroom floors. The location is excellent and breakfast at Stella's is awesome. Definitely the best value in any hotel in town.

"Much better than expected"
mattgX5104AF, 05 Juillet 2016

Very nice rooms, stayed in pool side king. I liked it better than the crown plaza. The free breakfast at Stella's cant be beat. Walking distance to Montana Ave night life and food. Will always check availability at the Clocktower when in Billings for now on.

"Nice hotel, good location, great staff"
Loren E, 05 Juillet 2016

nice hotel, good location, great staff. The staff were, kind, friendly and helpful. Rooms were clean. Good proximity to great restaurants and shopping in Billings including Jake's steak house. Restaurant next to hotel was very nice family style restaurant. I'd stay there again.

"Good/Bad"
Josh Y, 03 Juillet 2016

CONS: Quality control is lacking - rooms were not prepared when arrived. There is a little to no security on the grounds. PROS: Staff are welcoming and professional. You are given a voucher for breakfast at a nearby restaurant - it is fantastic.

"Nice Big Modern Rooms!"
Melissa S, 03 Juillet 2016

The rooms are very nice. Pleasantly surprised at the huge bathrooms. Beds were very comfortable and lady at front desk went above and beyond! Beautiful front desk area. Pool area was nice and clean! Definitely recommend and will stay here again!

"Nice stay"
scott p, 02 Juillet 2016

It has very nice and comfortable room and a very nice pool for the kids and adults to relax and enjoy the outdoors in,the only reason it gets 4 stars is the parking spaces are too small if you have any larger vehicle although most spaces are in a parking garage

"T"
T8630KObruceb, 02 Juillet 2016

Good value for the money. Had to go out in parking lot and hook up to wifi to secure room at rate quoted online. Online booking format needs work. Couldn't edit inputs on tablet. Would not let me change number of people in room, thus needed to go inside and she finally gave me the online rate.

"Good Place"
Stephen w, 01 Juillet 2016

Great place. Great restaurants all within walking distance. Friendly staff, make sure you see Molly - what a cute dog. Finally, ask for a room up by the pool deck more $ but really nice. Property staff is well trained and seems to care about a guest's stay.

"Billings, MT"
Ann S, 01 Juillet 2016

Friendly, easy, room nice, clean, had more than we needed, pool, restaurant superb. Every one helpful. Saw we were looking around, showed us to our room. Pick up at airport when we returned car and shuttle to airport next morning excellent too. Can't say enough.

"Best Western Best Stay"
Deni M, 01 Juillet 2016

What a pleasant stay!!! The rooms were clean, nicely furnished, and the bed was very very comfortable. I especially appreciate the use of a fitted sheet as I hate the tangled mess of a flat sheet on top of a mattress. Full TV and internet service with a variety of channels to choose from including premium channels. The shower is walk-in with a dual shower heads and rain head feature. The restaurant next door, Stella's, is terrific, local, friendly, and the food is delicious. Staff was helpful and friendly at both the restaurant and hotel. I highly recommend this gem in Billings!!!

"My Fav"
hheser, 30 Juin 2016

I always try to stay here when I'm in Billings. It's locally owned and not such a cookie cutter hotel like the big ones. You can tell it was built to optimize space so it has an interesting layout. Makes you feel like you are downtown. I love the rain showers, patio, pool, and fitness center. Plus, BREAKFAST DOESN"T GET ANY BETTER THAN STELLA'S. And they deliver. It's not perfect or cold (sterile) and I love it.

"Billings"
Richard A, 28 Juin 2016

Jim who setup and picked me up from airport with the Hotel shuttle service, also drove me to the Metro Center. He was great!, He gave me a quick run through downtown Billings and suggested places to dine at. Also the room staff were super pleasant and the ladies at the front desk. A very enjoyable visit! Great staff!

"Dreary and rude..."
Lyndsey C, 27 Juin 2016

This place is pretty dreary. Rooms are dark and don't feel very clean... though they did at least update the showers to have some amenities like a rain shower, but it doesn't work great... the handle fell off in my hand when I tried to turn it on. We only stayed here because our friends got married nearby and this is where their hotel block was. The vending machines weren't all stocked with water, the pool rarely had towels until you asked, the people, aside from the front desk, were not pleasant and rarely smiled and definitely weren't happy if you asked them for anything. The cleaning staff was rude.

"very nice"
victoriae407, 25 Juin 2016

Very pleased with this motel, best we stayed at during a longer trip. Exceeded our normal expectations. Pool area with courtyard appeared very pleasant though we never used it. We chose it for the pool.

"relax by the rimrocks"
Jude D, 25 Juin 2016

This is a great stay. Clean and comfortable rooms with adequate space, fluffy white towels and gorgeous sheets. The on site breakfast/lunch restaurant is amazing. Friendly staff, easy access to all rooms and all of the city and nearby sights. A pool - small but lovely to sit by and relax. And they really do love dogs!

"Front desk gals made this stop memorable"
Tom-Maria, 24 Juin 2016

A weird little hotel in downtown Billings. The layout is the strangest I have ever encountered. The front desk gals were very charming and fun when I came to check in after hours on the road. I was dog tired and their cheerfulness made my day. Their was no cold scrambled eggs continental breakfast offered, but instead they gave us coupons for a free breakfast at a top notch restaurant next door to the hotel. Do not miss that opportunity. The breakfast was very good and the dessert pastries were excellent.

"Terrific Accessible Room"
Sally D, 23 Juin 2016

Extremely spacious King room with excellent ceiling lighting - for a change! Probably the most comfortable accessible room we have encountered with one exception - the space on the right side of the bed was very tight for the wheelchair and the end table was not moveable. Breakfast was delicious and hotel was a short walk to many restaurants.

"Older but Nice"
David R, 21 Juin 2016

This is truly an older property but nice. Rooms are comfortable and the front desk ladies were most helpful and efficient, especially Lindsey I think it was. Two story but no elevator. Short drive to nice restaurants. In the older part of town.

"Nice hotel, Great location."
Tim M, 21 Juin 2016

This place is our #1 choice for value and location in Billings Mt. It is not a fancy place but it is comfortable, very nicely kept and the pool is newly updated. There is a pool level that is completely surrounded by rooms and is a great spot to just hang. I come to billings often and I stay here whenever possible.

"Better than most"
Rhonda D, 21 Juin 2016

Tiny, neat and clean. Right on a main street, so the outside traffic and car noise can be a bit loud if you get a room up front. Nice parking garage in case of hail. Close to Grocery, Civic Center, Coffee, Eateries.

"Downtown"
E W, 20 Juin 2016

This does not look like a plus on the outside. Downtown and very motel feel. Front clerks friendly. Room was clean. Glad we were not near pet area as the fake grass stunk from urine. Free breakfast at attached restaurant is sit down service, with limited menu. Still it was good, just took a bit longer than grab n go method.

"Best of Best Western"
James B, 17 Juin 2016

totally great staff n best breakfast of most Best Western Plus's very well priced n hard to beat the staff from the courtesy clerk/driver all the way to the owner and yes u read right the "owner" , as we had checked in and were getting out of our car to go to our room a person dressed in hotel colored attire asked" if he could help us in any way shape or form n he said" I'll carry/get 2/3 of those bags for U " n I replied thx but I can get it, I didn't know he was the owner till I went to check out, very friendly and great service and amenities just no micro's in room do to Fire hazard but I understand why

"Good Downtown Choice"
Ted M, 16 Juin 2016

Arrived late afternoon without a reservation (the hotel we had booked did not have our reservation). Reservation and other hotel staff are friendly and efficient. Selected a king bed on the pool level. Nicely appointed renovated room. Lots of seating, writing desk, large TV, free in room Wi-Fi. air conditioning (it is noisy), lots of plugs-ins for recharging toys. The shower and towels are good quality with nice lighting in the tub/shower. The sink lighting could be brighter. The king bed was perfect firmness. The stay came with a hot breakfast (7 fixed choices to cover any diet at Stella's restaurant on the hotel property - excellent large breakfast. Parking (most covered) is free. Great downtown location and we would stay here again.

"Great Choice, Excellent Hotel"
Samantha R, 15 Juin 2016

We drove into Billings late and luckily Check In was very easy because we were very tired. The room and shower were amazing. We had to leave before breakfast in the morning, but when we checked out the Front Desk had hot coffee and pastries for us to take with us. This was truly a great stay!

"Very clean and affordable hotel in downtown Billings"
R T, 08 Juin 2016

I arrived late due to a flight delay. I stayed here one night before driving to Yellowstone park. The room was very clean and the staff was friendly. Parking is free. The rate was very good. You are given a coupon for some breakfast choices at the next door restaurant "Stella's Kitchen and bakery". The restaurant was excellent and is recommended whether or not you have a coupon.

"Comfortable Room, GREAT Breakfast!"
TerrynJean_Quinn, 07 Juin 2016

The room was comfortable (and quiet), The parking was a bit strange but workable. The real "star" of this place was an attached restaurant "Stellas Kitchen" - WONDERFUL food. Easily the best breakfast of any "free breakfast" in any Best Western property.

"Very nice."
denpine, 05 Juin 2016

Stayed here for two nights. This place was recently remodeled and is very nice. I would definitely come back here if they weren't so booked up. They provide breakfast via free coupons to a neighboring restaurant called Stellas. Very good food. The first day we were there, Memorial Day, Stellas was closed. So the motel hired two of Stellas cooks to come in early and cook up a buffet for the guests and provided that free to the motel guests. Very nice and very good food. Don't miss Stellas.

"Just what we needed"
Kevin J, 04 Juin 2016

We stayed here overnight on our drive across the USA. The room was smaller than most, and the fan on the air conditioner was a bit too loud (common in hotel rooms), but there was everything we needed. Parking was close to our room, and there is an elevator. Dickie's BBQ is about one block away, and is a great spot for dinner.

"Excellent value"
khorais, 03 Juin 2016

The staff were all friendly, the location was close to the airport, and the room was comfortable. I could tell the hotel was recently upgraded. The lap desks for your computer was a nice little extra. The best part was the complimentary breakfast at Stella's next door, a legitimate breakfast restaurant. Such a nice change from the regular fare offered at hotels nowadays.

"Best Best Western Hotel EVER!!"
dls0406, 02 Juin 2016

On 5/23/16 we stayed at the Clocktower and were very impressed. From the Spring Shower Head, heated bathroom floor and mobile magnifying mirror, we were amazed that this was a Best Western hotel! Because they do not have a "breakfast bar" they have contracted with a neighboring restaurant (Stella's) to provide breakfast for guests. Upon arrival you receive a sheet of paper which lists 5 possibly breakfast menus to chose from. The food is delicious--you just tip the server. Our fee including tx and fees and 10% off for AARP or Rewards member was $123.61. We thought this was a very fair price...

"Very nice place to stay"
chazmcclure, 01 Juin 2016

They were all ready for us at check-in and we were on our way to our room in moments with Wi-Fi into and numerous restaurant choices in hand. Fastest friendliest check-in ever. Very clean and comfortable place. Breakfast next door was the best in years.

"Wonderful location, room, staff!"
Janet B, 01 Juin 2016

Stayed here on the way to visit friends. The room was very clean, comfortable and affordable. I was very impressed with the water pressure in the shower. Great free breakfast at the restaurant close by. Very impressed and will recommend this place to friends.

"Best Western Inn, Billings, TOP NOTCH"
Richard M, 28 Mai 2016

Great service and great restaurant. NOT a skimpy "continental" breakfast but a full meal, comped by the hotel. VERY pet-friendly. Don't even think about using another downtown hotel in Billings, MT. We always use Best Western and this time it was well worthwhile.

"Great Location!"
Melissa W, 23 Mai 2016

We stayed here on our way back from Yellowstone. Love that we could walk everywhere downtown! Easy parking. Friendly staff! Loved the workout room! The free breakfast vouchers are for next door and that place was AMAZING!!!!!!! Hotel was super quiet, clean. Wanted to stay in the comfy king bed all day!

"Should be your first choice"
zanddm, 23 Mai 2016

The Best Western Plus Clocktower Inn in Billings should be your first choice for a hotel in Billings. It is located in Downtown Billings, within easy walking distance to great restaurant and shopping. Easy access to the airport and interstate. They have newly remodeled rooms, pool area, lobby that will make your stay very pleasing. The On-site covered parking is an additional great feature as it saved our vehicle any damage during a recent storm. The on-site restaurant serves the best breakfast and lunch in Billings, but go early as there is always a wait that is well worth it. We travel and stay at many hotels and the Clocktower is one of our favorites, you won't be disappointed.

"The plus is really plus"
David E, 21 Mai 2016

I enjoyed staying at the Best Western Plus. It is the first PLUS that I have stayed at. The breakfast is fantastic. Not your normal self serve restaurant. They actually had menu items. I will definitely stay at the BW Plus again.

"Billings Best Breakfast"
David M, 21 Mai 2016

Stella's breakfast is worth staying there. Conveniently located around many resturanuts in their downtown location. I would defiantly stay there again. Also they are pet friendly and have a secured hallway with rooms.

"okay for a night"
floridagal893, 18 Mai 2016

Hotel was in a great location for our travels, but room very small, shower strange to use with toilet and shower all in one area, ended up with water all over, difficult for secure footing. Unusual to have to go to a restrurant for breakfast, but it was very good. Was concerned that if we didn't set alarm and get up to be there before &:30 we would be waiting for up to an hour.

"Very Nice Choice!"
JoAnn S, 17 Mai 2016

We enjoyed our stay at this hotel. It was very clean & the staff was helpful. We chose it because we found that staying just outside of a major metro area (in this case Billings, MT) was less expensive than staying in a larger city. We were pleased with our room and the free breakfast was on par with other hotels where we stayed. We would not hesitate staying here again when we are traveling out west.

"Convenient location and parking"
Jessica E, 16 Mai 2016

We have a fairly tall truck that will not fit in the parking garages. We like the location of this hotel and restaurant and the open parking area, as well as friendly staff and clean rooms. Thank you.

"Traveling through Montana"
726robertn, 15 Mai 2016

Booked this hotel through TripAdvisor as we travelled through Montana. Overall nice older hotel in downtown setting. Great breakfast voucher at adjacent Bakery/restaurant! Easy walk to centrally located restaurants. Very satisfied.

"Clock tower hotel"
Ralph W, 11 Mai 2016

One of the very nicest places I've ever stayed in Super clean and the employees made you feel at home. I will recommend this place to everyone ! The complimentary breakfast at stella's next door was superb

"Correct not more"
Monpetit, 11 Mai 2016

While driving in westernb state and no idea where to sleep, BW are generally a good option. In Billings this one is correct...Not in the best BW , but not in the worst.. Clean, but no charm, breakfast average. Convenient because in downtown and not too noisy.

"Clean /Mid range cost"
Denise P, 10 Mai 2016

No grass area for pet friendly hotel-have to cross street and 1/2-1 block away every time you take your pet out. Clean room. Wifi free. Price was more than it should be for the facility-pool closed, laundry facility out of service, restaurant food was terrible and expensive.

"My first choice in billings"
Jake M, 06 Mai 2016

I travel to Billings often from Wyoming. I love the location of this hotel, plenty of bars and restaurants near by to attend. Great rooms too. The diner has great food and it is right next door. the hotel offers great discounts as well. but above all my favorite thing about this hotel besides the staff is the location location location. Downtown billings, so plenty of entertainment!

"Smoke Room"
Mícheál D, 01 Mai 2016

There was a lingering smell of smoke in my room which is just disgusting. the motel is also in the heart of the city so lots of street noise and your room opens direct to car park so you hear everyone's conversations in the carpark. slept badly.

"Outstanding Hotel"
69ronaldg, 29 Avril 2016

Great service, had an excellent room, and free breakfast is best we have ever had in a hotel. Outstanding stay. We will use this hotel again when in this city. The location to downtown Billings was excellent and near theater, shopping, and other needs and wants.

"Nicest BW room I've stayed in"
Delbert D, 29 Avril 2016

This is my favorite Best Western. I loved the dry sauna. The room was freshly remodeled one of the best I've stayed in. Love the two shower heads and the tile floors. They had free weights in the exercise room. The breakfast was complementary at Stellas Kitchen and Bakery in the parking lot. Everything is made fresh on site. I tried 3 out of the 6 complementary choices. It was perfect. I can see why it is rated one of the best in Billings.

"Clocl Towner Inn Billings"
Deborah D, 28 Avril 2016

The property is centrally located downtown. The property is clean even with construction going on in the lobby. The staff are friendly and helpful. The staff are very willing to let you know about the amenities offered, where restaurants are located. My room was clean, the bed very comfortable and quite. I would highly recommend the property especially with Stella's restaurant right next door. Great food and serevice.

"Hotel in walking distance of Brewery District"
Sheryl C, 28 Avril 2016

We had read about Billings having "the only walkable brewery district in Montana" and stayed at this hotel because it was in the middle of the brewery district. The room was clean, the staff was friendly, and we didn't hear the downtown traffic or noise at all.

"Overnight stay in Billings"
LassenRVresort, 27 Avril 2016

Stayed here overnight to catch a connecting flight the next day. Hotel is nice and comfortable, staff was very friendly and helpful. They have a free airport shuttle, which worked out well for me. There is a breakfast at Stella's next door included, but they were closed for Easter, when I stayed so did not get to try that. Staff put a continental breakfast in the lobby which worked out well.

"Pleasant Surprise"
river280, 26 Avril 2016

We stayed at The Bestwestern Clocktower while catching an early morning flight out of Billings. I wasn't sure what to expect, as my prior experiences with Best Western hotels were that they could be a little run down, but after reading the reviews, decided to give it a try. I was pleasantly surprised. The rooms were clean and updated and the ground were well-maintained. We were warmly greeted by Coffi at the Front Desk who readily answered our questions and gave local area information. We were leaving too early for the complimentary breakfast, but they offered us a breakfast to-go bag at checkout. The stay was a good value for what we received.

"Where it is"
380Roger, 23 Avril 2016

Situated in the heart of downtown this motel has all you could want. Park your car and enjoy life. Your room key gets you 10% off at a number of establishments in the immediate area so you are not limited in cuisine, style, etc. Breakfast is at the adjacent bakery/diner where you may have to wait to be seated. There is a choice of 7 complimentary breakfasts or you can use the 10% off option of the rest of the menu. I was surprised that the obscure drapes did not cover the whole window but there is excellent lighting and a fold-out make-up mirror by the wash hand basin.

"Convenient to downtown shopping and restaurants"
Wysnowbird, 22 Avril 2016

Best Western is always our hotel of choice, however, I have not figured out why this one is considered a "plus". This time we were at least put in a newly remodeled room. Last time we stayed here it was under construction and the room was nothing special. We asked for an upgrad3 but I think all we got was a regular room. Maybe their upgrade is a remodeled room.??? I feel that the remodel could have at least included a table in case you wanted to have a snack or a drink. The chairs were very uncomfortable. Lighting and beds and heating were excellent. Tub was clogged. No wastebasket in bathroom. The coffee pot was not good. One of those one cup things that I don't like. However the lady at the desk did give us an extra couple of coffee packs so we could have 2 cups in the morning. Breakfast next door at Stella's was excellent. This is something new. Didn't use to get a free breakfast at Stella's. Overall I would rate it a 8 or 9. Much better than last stay.

"closet size bathroom"
Peggy K, 20 Avril 2016

Bathroom was so small you had to sit to one side to get the door closed to reach the toilet paper. Also maid left door open when she was done cleaning and remained open until evening when I returned. Noise level was high due to room being close to the street. Also parking spots were very tight

"Great Stay - Great Location!"
BWSunset, 18 Avril 2016

This downtown property is a great hotel with very friendly staff. The parking can certainly be a challenge but the street parking is fine on the weekends. The remodeling and upgrades are looking great! Thanks for a great stay!

"Best Stay!"
Lonnie Allen Mr W, 13 Avril 2016

This was an excellent stay and experience. Nice staff and hotel is close to everything downtown! The on-site restaurant is top notch for breakfast! Awesome non-buffet food!! One of the best business stays I've had. Good food to start the day, close to everything for business needs and the best restaurants for dinner.

"A Nice Little Hotel"
Michael W, 12 Avril 2016

It's a good hotel and the staff is usually pretty good at what they do. I had the unfortunate experience of being in the room with rowdy guest with their dogs directly above me that kept me up way after midnight.

"Good night"
LeeLeeG87, 11 Avril 2016

While the hotel was a little hard to find and the parking left something to be desired, the room was nice and the bed comfortable. The $20 pet fee was a bit of a surprise though. The doggy 'business' area is a unique feature.

"Love the Clocktower Inn!"
Lindsay V, 11 Avril 2016

The staff at the Clocktower Inn were super helpful and friendly. The rooms were clean and comfortable, and it's in a great location in downtown Billings. I would recommend staying here to anyone traveling to big sky country!

"Great hotel"
Linda K, 10 Avril 2016

Very spacious rooms with heated bathroom floors. Friendly, helpful staff. The free breakfast at Stella's Restaurant next door was excellent and far above average compared to a usual hotel hot breakfast. The hotel also gave us a 10% off voucher to use at nearby restaurants and businesses. That was great - we used it at Jake's for dinner (very good food) and at Starbucks which is right around the corner, a quick 2 minute walk. We ended up not using it, but the hotel also has a shuttle service to anywhere in town you want to go. One of the best hotels I've ever stayed at. The only down sides were the lumpy, uncomfortable pillows and the adjoining door with the people next door that we did not know. We could hear their every word as if we were in the same room. Very annoying. They did seem to talk extra loud and were bickering very early in the morning.

"Right Downtown!!"
Rick S, 06 Avril 2016

We were looking for an affordable place downtown, near some good restaurants, and there was the ClockTower (much cheaper than the local competition). While parts are under construction and it's a little older, the room was comfortable and the staff was excellent.

"Great location!!"
Robyn T, 04 Avril 2016

This was not my first visit to the Clocktower, and it won't be my last!! The staff is always so friendly!!! On top of clean, comfortable rooms (the dual showerhead and heated floors help), you get a discount at a lot of the surrounding restaurants!!! Plus vouchers for free Stella's breakfast!!! My three year old nephew didn't want to leave!! The Clocktower Inn is now my go to hotel destination in Billings!!

"Not Impressed!"
jldavidsongirl, 31 Mars 2016

Not impressed this trip with the Clock Tower Inn! We arrived 30 minutes early for check in because we had places to be and were not able to check in because of a system update. We were told 15 minutes, so we went to eat at Stella's (which was very very good--definitely impressed). Came back and still was not able to check in for another 30 minutes. I understand that check in is 3:00, however I don't think that I have ever not been able to check in a few minutes early...it's called customer service. After checking in our room we were not impressed. We had a room on the bottom floor that was INCREDIBLY small, the curtains would not shut and there was a light shining in our room that was really bright all night long. You could not even get undressed without being in the TINY bathroom. It was not a pleasant experience, will eat at Stella's next time but will not be staying here.

"Great Location and Nice Breakfast"
Jodie L, 18 Mars 2016

Great downtown location, lots of evening activities within walking distance. Breakfast at Stella's is very good but go early on weekends or you will have to wait for a table. The rooms are older but clean and beds are comfortable. We had an issue with our TV on the first night and the Staff worked to correct the problem as quickly as they could.

"Super Friendly Staff"
Andrea V, 16 Mars 2016

The front desk team- Rebecca and Jordan- was amazing and so was our parking lot security agent! They have it dialed in for excellent customer service! Rebecca went out of her way to make us feel welcome, gave us maps and took her time to assist us with all of our questions! Super stars!

"Great Stay"
Dallas G, 13 Mars 2016

This motel is one of the best we have ever stayed at. From the top to bottom clean and we'll cared for. Staff courteous and friendly, willING to help in anyway. Breakfast at Stella's amazing. Can't go wrong staying here when in Billings.

"Loved the Location!"
Deb K, 08 Mars 2016

Very friendly staff - made my reservation direct over the phone, Front Desk Clerk was friendly and thorough. Checked in with Kaylee (?) she was super-friendly - even offered to dogsit while we went to dinner. The dogs (2) loved "Molly's Patch" and we enjoyed sitting outside there ourselves. The room was a bit small with leftover coffee in the coffee maker - a common "miss" for housekeepers - breakfast was very good over at Stella's - very good and friendly service!! Even bought some pastries to take home!! Thank you,

"Great location-best Free breakfast ever"
Andrew S, 08 Mars 2016

So many nice dinner locations within walking range! Best free breakfast ever, guests receive a 10 item choice menu from one of Billings favorite breakfast restaurants! Good value in the center of Billings. Parking can be a little tight, but it works out.

"Clean and Great Price"
Bonnie M, 07 Mars 2016

We were very happy with the Best Western Clock Tower Inn. It was a great price for the location, the cleanliness of the room and the breakfast. The front desk staff was very nice and helpful. It was nice to walk to downtown restaurants. The breakfast included was served at Stella's Kitchen and Bakery and it was delicious. I'd stay here again!

"Business"
Andrew C, 28 Février 2016

Stayed here before and I enjoyed my stay. Today was no different. Staying downtown and with in walking distance of restaurants is nice. The rooms are comfortable and quiet. Breakfast is recommended next door and there is a free coupon for a good breakfast.

"Great !!!!"
Ken H, 27 Février 2016

Like all Best Western Plus motels the Clocktower in Billings Montana was far from disappointing... Excellant room, courteous staff in all areas, and breakfast At Stella's next door. A truly GREAT stay... We Highly recommend this motel...

"Great Customer Service!"
Karen W, 25 Février 2016

When making a reservation, I booked a room for three nights on the wrong week. When I called the online travel company to change the reservation they wouldn't help me, but the hotel was willing to go above and beyond and move the reservation without extra charges. I will definitely book with them again!

"nice place to stay"
Henry G, 20 Février 2016

front desk guy was very helpful friendly lobby was nice and cozy my room was very clean bed very comfi the only problem was no outles by my bed besides that everything was great nice experience I gonna stay here again

"Housekeeping didnt use check list"
WounderingBear, 18 Février 2016

I would have given this property a 4 stars but the house keeping staff left food in the fridge (Olive Garden) and hadnt wiped down the desk. Straight shot from airport to hotel Rooms are as described updated and otherwise clean. They have ample parking for large and small vehicles. Huge led tvs in each room New beds - a bit soft for my comfort Starbucks is a block away Downside the breakfast is not self serve its in the adjacent resturant and they offer a limited prefix for hotel guest. Dont loose the paper they give you or you are SOL. Norma is awesome

"Great place to stay in Billings"
betsyb328, 18 Février 2016

This property is very well maintained. The staff are professional and friendly. It's a great downtown location and a great value. I love staying at the Clock Tower. traveling alone it is great to have the option of the interior hallway rooms. Thanks

"My stay"
April H, 16 Février 2016

Overall great stay. The internet was extremely slow and would disconnect very often. The staff was very friendly and very attentive. Great location with many restaurants close by. I would definitely stay here again!

"Great Billings Hotel"
MontanaCyclist, 12 Février 2016

If you're staying in Billings, especially in the downtown area, this is by far the best hotel. It's surrounded by Billings' two most famous hotels, and they are much more expensive, but even if I didn't know the price, I'd rather stay at Clocktower. It's just a touch above what you'd expect from this price range. Great, friendly staff too.

"Great place to stay"
babbeew, 06 Février 2016

We love this place. It is close to my doctors/hospital, the breakfast is AWESOME and the rooms are clean, beds are very comfortable and the staff will go out of there way to help you in anyway they can. The only thing bad about this place it the parking.

"Best Value!"
Betsy Pahut N, 04 Février 2016

This property was renovated with the greatest of care for the visitor. The location is close to shopping and in the historic district of Billings. Staff is very helpful and courteous. You won't be sorry you stayed here. Breakfast was outstanding and I will certainly be returning.

"business/pleasure"
SheridanGreymare, 01 Février 2016

We try and stay at the Clocktower when in Billings as it is such a clean, comfortable hotel....the front desk staff is ALWAYS cheerful, helpful and accomodating....rooms are very clean and quiet...if you want a great breakfast, next door at Stella's is awesome!!

"Nice one night stay "
Ambra M, 31 Janvier 2016

I slept here my first night in Montana as the hotel was pretty close to the airport and I'd landed in Billings around 11 pm. It's very easy to get there, whenever you land all you have to do is call the reception and they'll send their shuttle to pick you up. Both the receptionists I met were very nice and helpful, no complaints about the service. The room was clean and comfortable, but it was located outside the main building, on ground floor, so you had to walk a little bit to reach it. Unfortunately the shuttle driver was also the bellhop, so I've had to carry the luggages by myself (which is usually not a problem, but after a 22-hour trip I was literally dragging my feet). For breakfast they give you a voucher to use in the front restaurant named Stella's where I had a wonderful brunch. I definitely suggest this place if you need to stay near the airport.

"GO TO PLACE"
DebPrescott_Arizona, 26 Janvier 2016

We have 2 dogs and this is the Best Western that welcomes dogs. albeit 20 dollars a piece per night. They are very well set up for pets though. We stay here when in the area. We do stay here with our without our dogs. Very convenient to great dining.

"Great Hotel Downtown"
Thomas M, 25 Janvier 2016

All around clean, solid internet, hot shower, great staff and close to great food. Would highly recommend this place to anyone. They run a tight ship. I travel a lot, and this is by far the most well run hotel I have seen. You can tell the owner is on top of things.

"Very Clean"
Tim G, 15 Janvier 2016

Thanks to fellow traveler reviews we took a chance on this motel style accommodation and am very happy we did. While the outside has an older appearance, the room interiors are up to date, and ours was super clean. Parking was right outside our door. Nice sized 'mini' fridge and TV in room. Bed was super comfy. We both slept great! Door to seperate toilet /shower and sink area which worked well for us. Breakfast - ummmmm WOW! Short walk to Stella's Kitchen for a full breakfast. Pay attention to the paper you get when you check in becuse it shows you the Kitchen's busy time. We were given a table within 10 min and had HUGE servings in front of us in less than 30 min. p.s. try the bacon! If management sees this please commend your housekeeping staff and show them appreciation because they certainly deserve it.

"Walking distance to everything in Billings downtown"
BigSkyHome, 14 Janvier 2016

We really liked the homey feel of this place. Everything was clean and up to date. And it was quiet despite being in the middle of the bustle of Billings downtown. Guests get to eat free at Stella's next door. We loved Stella's so much we ate almost every meal there. I have never met more friendly, welcoming staff, where do they find these people?

"Great Service, VERY Dog friendly"
Scott S, 11 Janvier 2016

I arrived on New Years Eve without a reservation and we were greeted by a very sweet gal at the front desk. Without even seeing our dog she offered to "babysit" her while my wife I and I went out for dinner. We took her up on the offer and everyone was happy. By the way, our dog is an Alaskan Malamute who is certainly a crowd pleaser! Nice place to stay, great service all around.

"Excellent room and Staff"
Jessica G, 08 Janvier 2016

The staff from check in to cleaning to checkout was excellent. Through out our stay they were prompt in service and very upbeat and polite. The room was clean and very spacious. The breakfast at the restaurant was excellent. There was a lot of convenient parking. I would definitely recommend this hotel.

"Nice rooms, RUDE Staff Load facility"
J T, 05 Janvier 2016

I stayed here night before flying out. I had to be up by 3am and to the airport early on Christmas eve. Got less than 2 hours sleep due to the noise. The shuttle person was so kind. I booked a night stay here when returning as well. I got an email for survey and filled it out. I commented on the noise and the owner emailed me and said he upgraded us to a quitter portion of the facility on our return stay. When we returned we called hotel for shuttle from the airport. I was put on hold for 2 minutes. The lady came back on and wanted to take a number and call me back. I asked if we could just get the shuttle. We checked in with no problem. It was New Year's Eve and we just wanted to grab dinner and got to our room and rest as we traveled all day. 30 minutes after we got in our room loud music below began playing so loud it was vibrating our floor. It continued and I called the front desk to complain. It was around 8:30pm. The desk clerk was so rude. She told me that a New Year's Eve party had been booked in the conference room below us and the music would not stop until after midnight. I never raised my voice, but was very displeased. I asked her if there was a quieter room available or if we could get a refund. She said we would not get a refund but could check out. I began telling her how we were upgraded to a quiet room per a survey I took and she said "I don't like your tone and how dare you talk poorly about my staff." I apologized to her if I was speaking in a rude tone and began explaining that it was her boss who upgraded us. She said "you already have 20% off your room!" I began to tell her that the floor of the room was literally vibrating, but she hung up on me before we could actually finish or resolve the issue. We packed got our stuff, left and drove 175 miles to our home. I will never stay here again and will tell everyone I know never to stay here either. Too many other places in Billings to stay with better treatment. The rooms are very nice, but if you like loud, party type hotels, by all means stay here.

"A warm welcome on a cold winter trip at Best Western Clock Tower Inn"
Jan D, 04 Janvier 2016

Friendly staff, comfy room, convenient parking and close to local restaurants this Best Western was both people and pet friendly. Parking was covered but the drive, walkways and pet area were cleared of snow on our arrival and in the morning. Easy checkin and out. Breakfast was an especially delightful surprise...we almost stayed another day...we'll be back!

"exceptional"
K5599QRjohng, 02 Janvier 2016

I cannot imagine anyone finding fault with this facility. Value, service and the facility itself stand far above the normal. This was my second stay here and everything was consistent with both visits. Kudos to the owners and staff, a job well done.

"Rude Check In Staff"
Michael W, 28 Décembre 2015

A rude check in woman who really could have cared less. There was a problem with check in and the woman was less then helpful and only helped when I pushed back. She gave me an 800 number to call and wasn't going to check me in until I called the number. She finally checked me in but didn't give me the price quoted on line.

"Excellent rooms, excellent staff, excellent location, meh ammenities"
Matuts J, 15 Décembre 2015

I'm staying in a King Bedroom. The bed is really comfortable, I prefer firmer beds and this one was a little soft for me but I slept very well. The covers and the sheets felt really nice and the pillows were decent, a little too small but I'm not complaining. The bathroom has heated floor tiles and there is a walk-in shower with a ceiling mounted over head shower. The free wi-fi is decent, the test I did yesterday got about 3Mb up and down. There is also plenty of covered parking. The package I got came with free breakfast next doors at Stella's and it is amazing. The only real downside is the fitness room, the equipment is pretty mediocre other than that I don't have any complaints.

"Clock Tower nice down town location"
Scott S, 13 Décembre 2015

I out of Billings every so often, And I like to stay at this Hotel when I do. It is not far to drive to the airport from there. They have a shuttle service, when I get some one to drop me off. And it is located right down town. Right next to Jake's, and the new Sushi spot, Wild Gingers. There are casino's near by, and Stella's is famous for it's breakfast. Nice rooms.

"surprised"
Tony M, 07 Décembre 2015

the staff went out of their way to make you feel at home and at ease. Montana is very neighborly anyway and this downtown Billings motel is in the heart of the city and close to everything. The rooms are priced competively with others close by, so chose this one and be happy with your choice

"Perfect & Pet Perfect"
15marye, 03 Décembre 2015

Easy to access and park when you find the location and learn the one-way streets. Stella's is the best restaurant anywhere. Rooms are nice and warmed up quickly. Perfect pet area. Had no real complaints.

"Pleasantly Surprised"
Lorie J, 28 Novembre 2015

Given the location and the price of hotel room, I had low expectations when I made reservations. However, I was pleasantly surprised, no amazed, at how clean and beautiful this hotel appeared. The location had easy access to the airport, the staff were so helpful and polite, and the facilities were great. The breakfast was yummy. And did I mention that the room was everything and then some? Definitely staying here again!!

"Business meeting - Billings"
terry g, 21 Novembre 2015

The room was modern and had all of the conveniences one would expect at a mid-range hotel. Large TV, refrigerator (ours wasn't working but we didn't need it) and friendly staff. The hotel was located in a very convenient area, close to restaurants, breweries, and a distillery. Parking was right in front of our room

"Hotel"
Gregory S, 20 Novembre 2015

Great room at a reasonable rate plus pet friendly and a delicious breakfast included.Within walking distance of many downtown Billings restaurants and Breweries . My brothers dog felt right at home.Located on main drag easy access for shopping and the airport.

"Best Western Clock Tower"
67lynetteh, 16 Novembre 2015

Excellent place to stay for overnight. We had an early plane to catch so we did not get a chance to use all the amenities at this hotel. Beds were comfortable, hot water great, tv excellent. Plenty of restaurants in walking distance.

"The best complimentary breakfast ever!"
iluvred, 08 Novembre 2015

The rooms were clean and well maintained except they are very, very small (particularly the bathroom). Haven't used a motel with outdoor room access for a long time so that took getting used to. The walls are thin so the TV noises from the adjacent room were loud. Parking is cramped. However, the complementary breakfast from Stella's next door offset many of the negatives. In addition top recharging our room, the hotel charges a $100 deposit which was not mentioned when registering. Supposedly it will be refunded when we check out. If your expectations aren't too high, it's an acceptable place to stay.

"Nightmare Best Western"
Don C, 07 Novembre 2015

The worst hotel for Best Western. The staff was rude and the parking terrible.The room was the smallest I have ever been in at ANY hotel or motel. You could barely fit in the bathroom. It was as if they chopped the rooms in half to allow twice as many people to occupy the space and still charge double.

"Best Western Billings Montana"
John G, 06 Novembre 2015

The rooms and the hotel service was great. The complimentary breakfast was the best I have ever been served at any motel chain. The only thing I didn't like was the cramped parking. It was difficult to get in and out of your vehicle and my brand new car got a door ding from another guest.

"Stayed several times, always good"
teacup610, 02 Novembre 2015

We have stayed several times in the past few years. Always fabulous service. Quick shuttle from/to the airport. Drivers are friendly and actually talk to you.front desk very efficient. Our last room in the Big Sky section looked recently renovated. Clean spacious room.always went to Stella's for breakfast anyway, but now having some free options made it a great value to us.

"great find!"
Annette Alice C, 02 Novembre 2015

really a gem of a hotel and dining experience! super convenient walking distance to everything downtown! staff are conscientious, warm and always smiling! restaurant is also super popular with the locals. i'll definitely stay here again

"convenient"
Susan/lillian H, 02 Novembre 2015

The motel location was within walking distance of all venues we attended. The restaurant next door is a big draw. The lobby was clean and we used the fireplace as we sat there. The lobby was understaffed when we arrived.

"Overnight in Billings"
Kenny Z, 31 Octobre 2015

Had a site to audit in Billings and this is where I ended up. Super nice and efficient check in clerk and a quiet comfortable room. The bathroom was a little small but how long do you spend in the bathroom? All in all a comfortable stop and the breakfast coupon for the place next door was better than any free buffet I've encountered in a lobby.

"Room Smelled Moldy, Phones Don't Work..."
MontanaLaura, 30 Octobre 2015

They also coated the deck of the pool the st before we came and the smell was toxic! The pool was the whole reason Id chosen this place over another place so we were very disappointed. The only two positive things I can say about this place was that the staff was awesome and the free breakfast next door was fantastic!

"pleasure trip"
petec418, 28 Octobre 2015

The rooms were clean and the motel was centrally located to downtown Billings, so we could walk to the Jake's Steakhouse and to the theater. We thought that the Best Western was a great value for such a great quality motel.

"Not what I expected, but not bad"
ThatPilotTech, 27 Octobre 2015

First of all, this hotel is in the downtown district of Billings in close proximity to many locally owned restaurants, bars, etc. This is definitely a great convenience as the two places that I went to were very good. The hotel itself is an older hotel, and the rooms open to the outside, in a past life it was probably a motor lodge. The room was clean, bedding good, everything worked. I am a business traveler and don't take pets on the road with me, but I don't mind that others do. In that regards, this hotel is most definitely pet friendly and this is apparent the moment you step to the counter. If the dog in the seat or on the floor did not clue you in, their pictures on your key cards will. When traveling I try very hard to eat and stay at locally owned establishments instead of the big "chains". This is a whole lot easier with restaurants versus hotels but in this case it was pretty easy as the hotel gave me a card with a map and locations of all these great places. Good value for the money.

"BW Clocktower Inn, Billigs MT."
Brian O, 27 Octobre 2015

Good location, very quiet, average amenities, should have had a king bed or even 2 queens instead of just one queen. I feel it was over priced considering the competition and would probably stay elsewhere were I to stay in Billings MT again.

"Hidden pet fee"
Allie6248, 26 Octobre 2015

Before we booked our room we searched online to see if there were any pet fees. There was nothing listed. Then when we paid for it the $20 fee popped up. We don't mind the $20, we do mind the hidden fee. It should be in the open so you can decide whether to pay it or not. The front desk clerk wasn't helpful about it at all. It also was very loud with people coming home from the bars at 2:30 am. You can hear everything.

"Great Value, awesome staff, next door to Stella's"
RaminWI, 16 Octobre 2015

This is a great place to stay in Billings. The room, especially the bathroom and its linens are fantastic. I work on the road and the WIFI and digital TV is great. The staff are really special and super-friendly. The restaurant next door (Stella's) is definitely where the locals go, and has the best breakfast and lunch in town. Try the Avocado Chicken salad for lunch. Am definitely coming back.

"10 days in Billings"
X6849AIpauln, 15 Octobre 2015

Spent 10 days for a class at this hotel and they were very accommodating with free Wi-Fi and breakfast, good assortment of TV channels and convenient to a number of restaurants and bars. I would stay here again if I were to come back to Billings.

"Pricey ? NOT AT ALL !!!"
William S, 15 Octobre 2015

My original impression was negative at the price plus it being in the middle of town. I was so wrong !! I was in the middle of town, but they have done a masterful job of isolating the site from the typical downtown noise and negatives. It's like stepping into an island get away !! The price was actually a bargain when factoring in the AMAZING breakfast !! Easily a $15 to $20 per person perk. It wasn't the typical BW breakfast at all. Stella's Kitchen should be featured on the Food Network !!

"Convenient and Friendly"
Troy M, 15 Octobre 2015

I stayed at Clock Tower Inn.. I would recommend them.Convenient to everything and was able to walk to most things close by. That's a plus. Room was a great value and most things were up to the level I am use to but better pricing. I travel 45-55 days a year. So cleanliness is important, amenities are decent and clean. I would stay there again.

"Worth the price!"
Amber F, 14 Octobre 2015

We stayed in a suite. So relaxing, bed comfortable. Had a regular and rain shower. Pet friendly and everyone was extremely friendly. You get free breakfast from cafe next door and great food! Worth it!

"Very Good for price"
Debra R, 10 Octobre 2015

Good bang for the buck. Great location, easy walking distance. Service at Stella's was questionable, they seated us and tended to all other customers, the food was good just poor service. Over all was good service.

"Nice place to stay downtown!"
showe24, 10 Octobre 2015

Very nice remodeled room. We were right next to the outdoor pool which would have been great if it was summer! Covered parking. Best of all, free breakfast at Stella's, my favorite breakfast place in Billings. Beats continental breakfast any day!

"Traveling to Wyoming thru Montana"
Tina B, 09 Octobre 2015

This hotel I loved clean and friendly folk yes breakfast in morning but I had to leave before I could enjoy flight out at 6 had to be at airport at 5am. Told her the night before she handed me a grab and go breakfast bag. Water two breakfast bars and a apple I have never had this before what a great Perk. Very nice people!

"Great"
Gloria W, 03 Octobre 2015

This hotel has been renovated, however, the room we stayed in was poolside and was very clean. The best part was having breakfast at "Stellas Bakery" (a choice of 7 full meals)which was included in the price and was next door.

"Very Nice !!!"
Jim E, 02 Octobre 2015

This facility is in downtown Billings. Very nice rooms, clean and comfortable. Unusual layout due to the location but very well done. Not close to town, in town. Walk several blocks to a dozen restaurants. Breakfast served at a restaurant adjacent to the facility. Very friendly and helpful staff.

"Small town service in big city"
john k, 01 Octobre 2015

Great place to stay in Billings while traveling from east coast to Yellowstone National Park as has least driving time to park entrance. Very close to airport and within walking distance to good restaurants. Had a wonderful breakfast at next-door bakery restaurant with excellent food and great servers. Hotel is secure, despite being located in city center and close to many attractions. Helpful and friendly staff made sure we could find good food and entertainment.

"ethics"
Heather H, 29 Septembre 2015

The room had that "old smoke, perfume cover-up smell" when old hotels try to convert to non-smoking. I spent the next day with a sore throat and sneezing. I also forgot my pajamas at home, so purchased a new pair which were very nice. I realize it is my responsibility to check the room before checkout to see if I left anything. I was at the hotel for a conference, which is why I stayed there the first night. I hung my PJ's on the back of the door, which when open I could not see them. The hotel knew I was there all day for a conference, but when I checked later in the day to see if they had been turned in, which I learned was their policy, I was brushed off that "they must have been thrown away". Trust me, no one threw these away! They were very nice, new pajamas. Even though it is my responsibility to keep track of my belongings, I felt the staff has low morals and ethics in returning someone else's property, especially when they knew I was on campus all day. The second night I stayed somewhere else.

"Excellent hotel and service while traveling down the Interstate."
3rtw, 28 Septembre 2015

We stayed here with our teen and our dog, very comfortable, great service. The free breakfast was tasty, and we were well-fed. There was plenty of room to walk our dog around the hotel, and the exercise room was perfect. We had called the hotel earlier that day, and were given a very nice room, with excellent service. I would recommend this hotel.

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