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Best Western Hotel Belleville, Belleville

387 N Front Street, K8P 3C8, Belleville, Canada - See on a map
Best Western Belleville - Lobby The Best Western Belleville is ideally located in the center of Belleville. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A fitting hub between Toronto, Ottawa, and Montreal, the Best Western Belleville is the perfect location in Belleville for business or easy access to a variety of activities and attractions in the Bay of Quinte Region including Brighton, Quinte West (Trenton), Prince Edward County, Tyendinaga Mohawk Territory, Hastings County, and Napanee. Conveniently located off Highway 401 in Ontario, the Best Western Belleville offers a friendly, helpful staff and luxury amenities. The Best Western Belleville is located in the heart of the city, minutes from a variety of local restaurants and shops as well as Belleville's Industrial Park. Guests staying at the Best Western Belleville will appreciate the spacious well-appointed guest rooms, each featuring digital television and wireless high-speed internet access. The hotel offers a complimentary hot breakfast each morning featuring waffles, scrambled eggs, bacon or sausage. Other hotel amenities include an indoor swimming pool, a whirlpool hot tub, and business services and meeting space to accommodate up to 100 people. Enjoy the new amenities of our hotel such as a lobby bar and a guest laundry room! The hotel also offers special golf packages with local golf courses Trillium Wood, Black Bear Ridge, Picton Golf and Country Club in Prince Edward County, Bay of Quinte Golf Course, and Timber Ridge. The Best Western Belleville provides guests with convenient access to a variety of recreational activities such as golf, skiing, fishing and other water activities. The hotel is located just one kilometer from the Quinte Sports and Wellness Centre, the CAA Arena-home to the Belleville Senators, the Wally Deaver Arena and Reid's Dairy. Guests traveling on business will appreciate the hotel's close proximity to businesses such as Bell Canada, Kellogg’s® and Proctor and Gamble. Make a reservation today and save at the Best Western Belleville! April 8-13 Pool/Hot Tub closed. Room renovations until 6-15-22. May be noise from 9 a. m. to 5 p. m.

Best Western

Hotel Belleville




Hotel advantages

  • Catering Services
    Catering Services
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Spa
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

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Certificate of Excellence 2020
Travelers Choice 2022
Travelers_Choice 2020
based on 760 guest reviews
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Sleep Quality

"Don't let the facade deter you"

dewwyy, Toronto, Canada 10/05/2022

Driving up I was worried but the inside is lovely. We were pleasantly surprised by the excellent renovations inside. The room was very clean with comfortable beds. The front desk clerk was very friendly and helpful. 10 out 10 for our stay.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you very much for taking the time to write a review, we are so pleased to hear you enjoyed your experience with us. We do hope we will see you again at our location !

"Good value for the money"

User 09/05/2022

The rooms were very clean and had recently been refurbished. The breakfast is reasonable and a nice addition to the value of the room. Staff were pleasant and always willing to be of assistance. Would stay here again.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you so much for taking the time to write a review. We look forward to having you back at our location again soon!

"Not the greatest"

Shirley4444, Ottawa, Canada 11/04/2022

We stayed here one night, checking in was great lady was very nice, room was facing parking lot, so all cars coming we could hear and see there car lights, it was also very noisy in the hallway, in the bathroom the vent in the ceiling had a lot of dust it hadn't been washed in a LONG time, they did have breakfast which was good, bacon, eggs beans, waffles, cereal, toast

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for your review, we are sorry that you didn't fully enjoy you stay with us. We are pleased you enjoyed the breakfast, we will look into the other areas you have mentioned and work on improving them. We hope you give our property another chance if back in the area to improve your experience.

"Great pet friendly hotel."

User 04/04/2022

Staff were very helpful and friendly. Breakfast was really enjoyable with hot choices and cold. Coffee was good. Really like the room renovation. The dogs loved watching out of the window. Overall an enjoyable experience.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for your review, we are so pleased that you enjoyed your stay with us ! We hope to see you return again soon!


User 01/04/2022

Our room was very clean. I loved the window coverings. You could really block out the light. The mirror in the bathroom was a novelty with it's magnified, lighted mirror. When we reserved, we requested a ground floor room due to mobility issues. Upon arrival, we were informed, one was not available. (There had been no mention of ground floor renovations.) We were looking forward to the pool and hot tub. The hot tub was not working and the pool had just undergone maintenance and was not up to it's usual temperature. Breakfast the first morning was good with lots of choices. The second day was not as impressive. Was it because the usual overseer was off that day? The worst was the elevator. It was gross. The floor, the area carpet and the door track had not been maintained. I might try this motel again but would call ahead to see what was really available.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking the time to write a review we do apologize that your stay was not entirely enjoyable. We appreciate your honesty and we will be looking into improving in the areas mentioned to ensure if you choose to return that you will fully enjoy your stay.

"1st time back in 2022"

Dave D, Beamsville, Canada 17/03/2022

Very nice hotel in Belleville. Offers some decent rates depending on time of year. Staff are informative and willing t help if they can. Nice to see the amenities reopening again as this makes your stay more enjoyable

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking the time to write a review, we are pleased you enjoyed your stay with us and we hope to see you again soon!

"Great Experience"

User 11/03/2022

Was an overall pleasant experience. Good breakfast, multiple hot and cold options. New Bar area to sit, relax and enjoy in the afternoon after a day of running around. Courteous, friendly helpful staff that go out of their way to help. Close to shopping and muti-cultural food experiences to tempt every palate!

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so pleased your enjoyed your stay with us! Happy to hear you enjoyed our new lobby bar! Hope you will come back and see us again soon!

"great quick stay"

BeeBunch, Carp, Canada 11/03/2022

Needed somewhere to sleep as we were arriving late at night and leaving early in the morning. Got the CAA rate, and the front desk was there to help quickly. Let us know about some of the renovations in the hotel and which areas to keep out of and how to get to the pool. Super comfortable bed, and quick delicious breakfast.

"Nice hotel"

Osgoode13, Ottawa, Canada 23/02/2022

Price and location was good. newly renovated on the 3rd floor and front lobby was very nice. Pool and hot tub were good. Breakfast was decent. Staff was very friendly and accommodating. Pets are welcome for a small fee.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking the time to write a review, we are pleased you enjoyed your time with us and hope you will return again if you back in Belleville.

"Bed Bugs!!!"

User 21/02/2022

We were jolted awake at 3AM on our second night to bed bugs crawling in the bed and biting us. 2 days later and we've still been offered no apology or correspondence regarding a refund after we were forced to stand in the lobby for 3 hours with our belongings in garbage bags and us in our pyjamas at 3AM sorting out what to do next. They would not place us in another room or offer accommodations. The GM has been extremely rude and has not offered an apology or even sympathy for how horrific our situation has been.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking time out of your day to leave this review. I'm grateful we've had the opportunity to connect and resolve your concerns. Please know we value your feedback and hope you that will choose our brand in the future.

"Stay at BW in Belleville"

User 16/01/2022

There was not enough hot water for a shower in the morning. I had to turn the water all the way to HOT and still it was luke warm. The breakfast was very disappointing. The menu looked great; however, many items not available or ran out.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We do apologize you did not enjoy your stay. We will be looking into the water issue, we have a brand new system there should not be said issues. As well we do apologize your options became limited for breakfast we are working to improve that , we hope if in the area you will give our property another chance to provide you with the experience you deserve!

"Great overall"

User 16/01/2022

Really enjoyable stay and great front desk staff and good breakfast in the morning in light of covid, great options to take it away. Great location in the heart of food and shopping and right off the highway.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so pleased that you enjoyed your stay with us, we have been doing out best to still create the best experience even with all the restrictions covid-19 has presented. We hope you will come back and see us again soon!

"Very pleasant stay"

BruceLaRue, Toronto, Canada 18/12/2021

Everything worked well from check-in to check-out. Highly recommend. Staff very friendly and attentive to our questions. We had received a coupon prior to our stay and it was immediately applied. No fuss no bother.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you kindly for taking the time put in a review, we are so pleased you enjoyed your stay with us ! We hope to see you again in 2022!

"Good Value"

mulhall-dk, Belleville, Canada 13/11/2021

Needed one night stay in Belleville. Great price, comfy bed, coffee, tea, fridge microwave, wifi, breakfast. Would stay again. Close to mall restaurants. Not fancy but definitely serves the purpose. No tub but large shower with seat

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so pleased you enjoyed your overnight stay with us, we hope to see you again soon!

"Stay surpassed expectations"

User 12/11/2021

My expectations were completely surpassed at my recent stay at the Belleville Best Western. The rate was less then other hotels in the area and provided such value! We had a great night sleep as the bed was very comfortable, the entire hotel and room were extremely clean. The family also enjoyed both pool and hot tub; which were both clean. Great experience and will definitely stay there again.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you kindly for taking the time to write a review, we are so pleased you had a wonderful stay with us and we do hope that you and your family come back and see us again soon!!

"Great place to stay"

mickeymousemobile, London, Canada 30/10/2021

Always friendly staff, convenient location, micro fridge in every room, pool and hot tub. Great hot breakfast free with stay. Close to Reids dairy up the road which has awesome ice cream and shakes for a great price. Close to many shopping and restaurants. Close to 401 highway access. Pool and hot tub are nice, pool could be a little warmer it was quite chilly during our visit.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you so much for taking some time to write about your stay, we are so pleased to hear you enjoyed your time with us! We do hope you come back and see us again soon!


wanpaw28, Bancroft, Canada 25/10/2021

We always had a wonderful time staying at the Best Western can't say a bad thing about staying there. What else can I say. We enjoyed the pool the breakfast was awesome.had a fantastic time.It was very relaxing

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you kindly for your review , we are so pleased to hear your enjoyed your stay with us! We hope to see you back again soon!

"Good stay "

carriesunshine, Orillia, Canada 17/10/2021

We were pleasantly surprised to have a renovated room which was lovely and had a good stay. Good location and well kept hotel and very COVID safe. Lots of restaurants close by. And very decent drive into PEC. Also has a good breakfast buffet..

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you kindly for your feedback, we appreciate you kind mentions. We are also so pleased you enjoyed your stay with us, and enjoyed the newly renovated rooms! We hope to see you again soon!

"Great Stay"

atrimble2021, Aurora, Canada 15/10/2021

The hotel was better than the price would suggest and better than I was expecting Clean and well equipped room and common areas, friendly staff and good value for the money. We will probably stay here next time we are in the area.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking the time write a review, we are so pleased you enjoyed your stay! We hope you will return again soon!

"Rude Staff. Dog Hair. Dirty Pool"

brandyp834, Ottawa, Canada 10/10/2021

Wasn't impressed. Covid protocols very lacking, staff without masks, sarcastic and rude front desk staff Kayla, bugs and grime in pool and hottub, dog hair in room, dirty tub, peeling wall paper, very noisy room. I would never stay here again. I was very uneasy and felt uncomfortable with the lack of cleanliness.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so sorry that you did not enjoy your stay with us, we will be addressing the issues mentioned as we take all feedback from guests to ensure we are always improving areas needed. We do hope you change your mind one day and return so you can see improvements!

"Above expectations"

Sweetnana64, Toronto, Canada 07/10/2021

We were given a renovated room on 3rd floor. Room was very clean. Only problem was water in shower was only just warm. Beds and pillows were so comfortable Pool area. Very clean nice to see number of persons was controlled by front desk also proof of vaccination required to use this area Was very surprised and appreciated with breakfast such a good variety of both hot and cold items. Eggs, bacon muffin toast yogurt and of course tea and coffee and juice Hotel is in a good area for restaurants and shops Definitely will be back if in area

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for such a kind review, we will look into the water in the room stayed in to see what the issue is there, we appreciate your feedback. We look forward to seeing you again in the future!

"Location to highway"

Dave D, Beamsville, Canada 07/10/2021

Belleville Hotel easy to locate with quick access to the Highway 401. Close to multiple dining choices within walking distance. Rooms are well kept and hotel does have indoor pool if wanting to use it. Buffet breakfast was a nice change from grab and go meal

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thanks Dave, we appreciate your feedback and so pleased you enjoyed your stay! We hope to see you back again soon!

"Excellent Hotel stay. Very responsible with Covid rules"

denisf255, Toronto, Canada 06/10/2021

Stayed at the BW. Checking in was fast and friendly. Room came with Free Parking, Internet and a wonderful Hot Buffet Breakfast. As most other hotel do not offer buffet breakfast due to Covid (Just an excuse to cut back on costs), the Best Western does with social distancing. Was really appreciated

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so pleased you enjoyed your time with us and that you felt safe with the protocols we have in place! We do hope to see you again soon !!

"Good Value"

User 05/10/2021

For the price we paid, the comfort afforded us and the quality of the breakfast buffet were well worth it. Location is very convenient and there's a great little Italian food and pizza joint right next door!

"an ok stay for one night"

Rob O, Ottawa, Canada 03/10/2021

We stayed here for one night to break up our drive. We got in late and had no issue checking in. The room was clean but the furniture was dated. The hotel doesn't seem to offer queen beds, and their double beds are a tight squeeze for 2 adults. I wouldn't recommend them unless you are ok with getting cozy. Otherwise our stay was ok, and the breakfast was good as well.

"Great Value"

User 15/09/2021

The room provided a comfortable bed and good shower pressure. The free breakfast of scrambled eggs and sausage (with fruit, muffin and yogurt options) exceeded expectations. WIFI operation was good. .The hotel has close proximity to several dinner options and is across the street from a mall. The cost was very competitive.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We appreciate you taking the time to write such a kind review, we are so pleased you enjoyed your stay with us! We hope to see you back again soon!

"My new go-to."

User 06/09/2021

Great accommodations and conference facilities are a perfect location for staff training! Everything was very clean, and the staff were so friendly and eager to help. I will be staying here again in the future.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so pleased you enjoyed your stay with us , we appreciate the positive feedback! We look forward to having you stay with us again!

"Good value for money"

User 06/09/2021

It was a last minute booking so called the hotel directly as online was all sold out. We got the rooms and booking on the phone was very convennient. Hotel was surprisingly clean and staff were good and breakfast was a bonus. Will definitely stay there again.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you kindly for taking the time to review your stay with us. We are so pleased you enjoyed your time with us we look forward to having you back with us again soon!

"Terrific place to stay when visiting Prince Edward County"

SkaterLB, Toronto, Canada 21/08/2021

I stayed here two nights to visit Prince Edward County. The hotel is just a 30-min drive from PEC. The staff were friendly and helpful, the rooms were spotless, the beds were comfortable and the shower was wonderful. The indoor pool was clean and quiet (COVID precautions limited the number of swimmers). There is a fair amount of choice for breakfast, served cafeteria style with both indoor and outdoor eating areas. While the focus of our trip was was PEC, we also enjoyed stopping at the Belleville Farmers Market to stock up for a picnic lunch.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you so much for taking the time to write a review about your stay with us, we are so pleased you enjoyed your time here in our region! We hope to see you back again soon!

"Nice Hotel"

A5929XImathieu3937, Gatineau, Canada 17/08/2021

Great service at checkin . Staff was friendly Quiet hotel and great rooms Hot buffet breakfast , just limited food options maybe due to covid . I would recomend if you are in Belleville for work or personal stay .

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are so happy you enjoyed your stay with us, thank you for taking the time to write a review! We hope to see you again soon!


jenn d, Hawkesbury, Canada 29/07/2021

Booked a 2 night stay last minute with dog online for Sandbanks during Quebec construction week! Pleasantly surprised at cleanliness and updated room! Service through Tracey at front desk was beyond 5stars, we even extended our stay an extra night because we felt right at home with her, taking such great care of us and our dog by making our stay worry-free! Hope that everyone else gets to have such a heartfelt welcome like she gave us, this woman is a gem!!

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Hi Jenn, we are beyond happy that you enjoyed your stay with us! We appreciate you taking the time to write a review, we will pass along the wonderful things you have said to Tracey, we are pleased you felt at home with us! We hope to see you again soon!

"Fantastic customer service"

ggillies, Calgary 01/07/2021

The BW Belleville has become our ‘go to' stopover when in town visiting relatives. This is our second multi-day stay and we are very satisfied with the cleanliness of the hotel and the customer service. We wearily rolled into town after a day of travel, only to find the bed in our room smaller than expected. Even though we probably booked that size online we asked about a move to a room with two beds? Not a problem. Presto change-o and we were fast asleep! It's close to the 401 but still quiet, has a better than average ‘free' breakfast and excellent value for the price. We look forward to our next trip!

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking the time to write such a fantastic review we appreciate that! We look forward to having you back with us , we are happy to be your go to place!

"Cleanliness needs improvement"

kellyonthecoast1, Oakville, Canada 03/06/2021

Great staff at front desk. Great breakfast options. Housekeeping could use improvements. The room was not satisfactory for cleanliness. Dirty fridge, mouldy, expired food ( 3 months old !! ) Hair in the shower.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for your response Kelly, we will be looking into the housekeeping issue you experienced, we are pleased that you otherwise enjoyed your stay. We hope you come back and see us again soon!

"Clean and Fresh"

Leslie S, Shelburne, Canada 25/05/2021

I try and stay at this brand of hotel wherever I travel. I can count on superb service, clean and freshened rooms and friendly staff. The bed is really comfortable and the pillows are so soft and easy on the neck. This hotel was very quiet. Also the parking is close to the front door and the lot was very clean, no litter.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you so much for your lovely review! We appreciate the feed back and we are so pleased you enjoyed your stay with us! Hope to see you again soon!

"An excellent experience"

ruthbrown2021, Belleville, Canada 16/05/2021

Great location, close to 401 and shopping, efficient and speedy check in, knowledgeable staff, room clean and spacious with refrigerator, great breakfast with hot western wrap on weekends along with with plenty of other choices.

"Good Location"

keyeslaw, London, Canada 12/04/2021

Stayed here in March 2021, got a deal on Booking. Staff was very friendly, room had been recently updated and was comfy. It was just your standard room. A tad small but nice. The Pool was freezing cold as was the hottub which made it useless. Its right off the highway (401) lots of bars and stuff within walking distance. I would stay again here.

"My Stay at the Best Western Belleville"

User 28/03/2021

I stayed at the Best Western in Belleville will on a business trip. The room was clean and quiet and the bed comfortable. The staff were friendly and professional. I would recommend this location as a place to stay if you're in the area.

"Nice to return"

Dave D, Beamsville, Canada 24/03/2021

I have not traveled very much since the end of 2020 . I booked rooms at some of my favorites spots including the Best Western Belleville. Very clean and quiet and rate at this of year was very good. Staff are very accommodating


alvond2021, Oshawa, Canada 14/03/2021

There are only males and females, no “other” Please remove that from your questionnaire. I am offended by even being asked this question.My partner was outraged as I am.WE WERE ALSO DISAPOINTED BY THE LIMITED NUMBER OF TELIVISION CHANNELS AVAILABLE.

"Exactly what we wanted!"

elisajmr, Ottawa, Canada 08/03/2021

My daughter and I came to Belleville for the night and chose this Best Westen because it had great reviews. Hotel was very quiet as I don't think there were many guests staying there. We found the hotel had good Covid-19 restrictions in place; we didn't feel like they made our stay any less comfortable. The pool area was open and we thought it was very nice. We both had a very good sleep. Our room was nice and cool and bed was very comfortable. We signed up to pick up a bagged breakfast at a certain time and we found it waiting for us then. It was more than enough for us. The Quinte Mall and many amenities are within walking distance. Very enjoyable stay for us!

"Don't stay at Best western Belleville"

User 05/03/2021

No hot water my entire stay (4 days 3 nights) then the day I was leaving I had a freezing cold shower like usual but then got scolded by hot water out of nowhere while washing my FACE!! My make up barely covered the burn mark! All the manager and front desk staff said was they were changing the hot water tanks that day and they were sorry!! They took $20 off my bill and that was it! So infuriating and felt like a slap in the face!! I do not recommend it this place!!

"Quiet & Comy"

User 10/02/2021

Room and bathroom is quite spacious. Hotel is smoke-free and pet friendly with a fenced section for their comfort. Bed & pillows were so comfortable. Breakfast was ample, even though it was much restricted due to Covid-19. Wish I had brought my bathing suit for the heated pool!

"Couldn't ask for friendly people"

Samisbs2020, Apsley, Canada 24/12/2020

The staff are great the house keeping is fast the check in/out is fast you get top quality service......only downfall is now the pools and hot tub are closed till further notice the one other thing it could use is hot tub rooms

"Location Location Location"

User 18/12/2020

Right off the 401, and close to many restaurants. GoodLife a minute away and they give a token to go (bring a towel). Awesome pool as well. COVID is a non-issue here; that have done a great job. Casino is a 5 minute drive and within 30 minutes of wine country

"Excellent value"

foozle, Toronto, Canada 15/12/2020

Low price. Excellent quality breakfast that was preordered and picked up at a specific time slot. Comfortable beds. Room had a refrigerator. Hairdryer in bathroom, good quality toiletries. Staff were helpful and professional.

"Lovely Experience"

Smita-Sid, London, Canada 14/12/2020

Me and my husband visited this place on my Birthday and It was amazing. Rooms were clean, fresh, and spacious. The pool and the Hot Tub are amazing. The advantage of being slow due to covid-19 - we got to use the pool and hot tub for ourselves for more than an hour. The staff was extremely friendly. Tonisha, Reeba, Amanda, and Tracey ( I Think) were outstanding. Tracey even gave a homemade cookie to me and it was amazing. They have followed all the required restrictions perfectly. Breakfast is served in a to-go bag and it's sufficient. They even had a small letter with Happy Birthday on it presented in the room for me. Thank you guys for making our stay awesome. We Will definitely visit again.

"comfortable stay"

Scott M, Peterborough, Canada 06/12/2020

very relaxing stay. pool and hot tub open. breakfast is excellent. hot item with good variety served to you at the time you wish to pick it up. staff is really nice. this is a great staycation hotel. if you are staying close to home, go to this best western. you will not be dissapointed

"Great place to stay"

Sonja M, Mississauga 29/11/2020

We had an excellent experience at this hotel, it was very clean, the staff was very professional, helpful and pleasant. The continental breakfast, which was included, was excellent. We would stay at the hotel whenever we come to Bellevile.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for taking the time to write a review we are pleased you had a 5 start stay! We hope to see you back at our location next time you are in the Belleville area!!

"great rate"

Dave D, Beamsville, Canada 20/11/2020

I have not stayed at the Belleville location for several months but booked a room for my 1 night travel based on the great rate posted online. Very comfortable night and as a rewards member I was upgraded in room class.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for returning to our location ! We appreciate you loyalty! We hope to see you back at our location soon!

"Amazing time staff is great will definitely be back again"

smacdougall15, Belleville, Canada 09/11/2020

The staff went over and beyond when I had needed extra cot, pillows and other things, My stay was comfortable, relaxing and enjoyable. Will definitely go back again. I would recommend a stay here to friends

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Amazing! We are happy you enjoyed your stay with us, we look forward to seeing you again!

"Access all areas!"

SimonOnvacation, Toronto, Canada 20/10/2020

The title says it all - close to restos, the mall, short drive to parks, near Sandbanks, just across Hwy401, churches nearby, it's even beside a gas bar and a car wash facility. Staff was helpful and discussed all there is to know during our short stay. Breakfast was managed pretty well with a checklist, just come down and pick up. Room was neat and tidy and can't complain. I'd book here again.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you Simon, we appreciate the kind mentions you made about our location! We hope you will come back and see us soon! All the best and stay safe out there!!

"Clean and cozy"

User 14/10/2020

We had a Thanksgiving weekend getaway. This hotel was very clean, our room was cozy and comfortable. The location is very convenient to a mall, grocery stores and good restaurants. The staff were very helpful, pleasant and made sure our stay was going well. I would highly recommend this Best Western, it's lovely.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
We are very pleased you enjoyed our location! Thank you for the recommendation and the review, we hope you will return back to us in the near future!

"An Okay Stay"

ReReNerd, Burlington, Canada 05/10/2020

My stay at Belleville Best Western was just OKAY. It was for business. Check-in was fine but they did not acknowledge my gold member status (which is very odd because usually BW is very good at this). My room was okay in terms of cleanliness but I would have thought with COVID-19 that it would have been pristine. There were tones of cobwebs in the corners of the room and the bathtub was clearly clogged and in need of some serious drain-o. As I was only going to shower twice during my stay I did not bring it to the attention of staff as I didn't want to move rooms and have to sanitize all over again just for a backed up shower/bathtub. The breakfast options are lacking in terms of vegan (although I am not vegan but a coworker of mine is) and gluten free. Overall the stay was OKAY and I am staying again this week as I have to be in the area for work again and I still love my BW rewards points!

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you kindly for your honest review, we are always looking for ways to improve our guests stay. I do apologize about you not be recognized as an Elite member as that is something we are to be doing! Please contact me directly at the location and I would be happy to apply some bonus points to your rewards account for the inconvenience.

"Great stay"

657ottawa2020, Ottawa, Canada 22/09/2020

Very clean, organized, all Covid precautions all in place. Our first hotel experience since Covid started, felt very safe. Breakfast was very generous, lots of options to choose from. Well organized as well.

Tonisha Porter, General Manager at Best Western Belleville, responded to this review
Thank you for the kind mentions regarding our Covid precautions that we have in place, we have been doing our very best to create that environment for our guests. We are pleased you felt safe with us, we hope you will return back to our location again soon!

"Fantastic stay!!"

User 13/09/2020

Always stay at the Best Western when in Belleville. Staff are fantastic and even babysat our puppy when we went out for dinner. Exceptional service all around. Would recommend this hotel to anyone with pets. Location is fantastic!!!

"Two night stay"

cedarlee, Barrie, Canada 11/09/2020

They were very accommodating as we were in town for a burial, they gave us the bereavement price which was very kind. I had to multiple times in the 2 weeks prior to our stay change how many rooms were needed and this was never a problem.

"Overall a Satisfactory Stay"

User 02/09/2020

Helpful staff, quiet room on 3rd floor, and a large selection of breakfast items that was made available for take out or for eat in. Location is a 5 minute walk to the main mall and close to coffee shops and restaurants.

"Wonderful Staff - Tonisha"

ricktallman, Dorchester, ON 31/08/2020

I had made a mistake and booked into two different hotels. I realized my mistake and called the manager, Tonisha. She was so understanding of my situation. I felt sick about the costly mistake that I had made. We came to a mutual agreement regarding my account. I cannot thank Tonisha enough for her understanding and great customer service. I ended up not staying at this hotel but if I ever return to Belleville, this is the place I would stay. Thank you so much Tonisha, you have no idea how you made my day.

"A Safe Clean Place to Stay"

User 21/08/2020

I was a little nervous of staying at a hotel during the pandemic. We decided to go with BW because of their covid policy. I felt very comfortable the moment I saw the posters on the doors to wear a mask. The front desk team were very helpful in answering my questions and were very professional. They provided me with a breakfast menu, and ask that I drop it off. Breakfast was served by two very efficient and happy people. Great way to start the day. The General Manager stopped to check if we needed any help, to ask if we were enjoying our stay and if there was anything they could do to make us more comfortable. I had to say "no" as everything was perfect the way it was. Thank you for making our weekend very enjoyable!

"Excellent Location"

Pierre_124, Gatineau, Canada 21/08/2020

We stayed at this hotel as a Base Camp for a week visiting beaches, wineries and breweries in the Prince Edward County. The hotel was near the highway, restaurants, mall and +/- 30 minutes from the attractions of the County. The hotel and rooms were clean, the take-out buffet was ok, the pool open to 23h00 (with restrictions, but not an issue/problem during our stay) and the staff excellent specifically Amanda at the front desk who took care of our reservation and answered all our questions before and during our stay.

"Best Western Belleville - Clean with Great Value"

Lets_Cruise_13, Ottawa, Canada 16/08/2020

On Thursday July 9th, 2020, after driving south from Huntsville, my wife and I arrived at our booked destination, the three floor 88-guestroom eco-friendly Best Western Belleville situated at 387 North Front Street in Belleville, Ontario. It is conveniently located near Highway 401 and provides quick access to Prince Edward County. Check-in was easy and quick and getting our card/room keys was a breeze. Our spacious and well-maintained King Room on the 3rd floor had a large sitting area with sofa bed. Other attributes were a mini fridge, a coffee maker, a microwave, a large HDTV, a desk with chair, free Wi-Fi, and free parking. We enjoyed the comfortable premium bedding with its many pillows. An adjoining private bathroom with a dark colored décor, a shower/tub combination with basic toiletries, a hair dryer, a cosmetic mirror and a large black counter and sink. Due to associated health concerns under Covid-19 and the safety protocols, we were not able to enjoy the hot tub, the fitness centre, the breakfast room as they were all temporarily closed. However, we did enjoy the heated indoor swimming pool. It was noticeably quiet during our stay, as we were just a few guests in the entire building. That evening we ordered in for pizza from a nearby Dominos Pizza. The next morning, we did get a pre-packaged Grab & Go Breakfast and before leaving the front desk made sure we got our Best Western invoice statement by E-mail. Because of the hotel quality, the cleanliness under the We Care Clean Program, the organizational process, and great customer service, we would recommend Best Western Belleville and would rate our stay as 4 stars.

"Took TP advise and it was bad"

AimeeB8, Thornhill, Canada 27/07/2020

Stayed here Friday/Saturday this weekend. Outdoor was nice. Front desk staff was lovely. However, I have never stayed in a hotel where I was afraid to take my shoes off. The carpet was so old, worn and dirty looking. The wallpaper was also peeling off the walls. We asked the Front desk staff if any of the rooms had been updated more recently and were told NO. Also the cable kept cutting out. Hard to watch the ball game. Stayed at the Best Western in Owen Sound the weekend before and it was lovely.

"Clean and great location"

rockobello, montreal 14/07/2020

This hotel is centrally located (by car). Near some great shops and 40+ minutes on a scenic drive to Sandbanks National Park. We are in covid19 mode so breakfast was a pre order not a buffet. Not much selection but had fruit, coffee, juice, wraps, yogurt etc that you tick off a list the night before. No waffles but hey, we adapt. Pool was open so that was great.

"great value, close to amenities"

skynnyman, Toronto, Canada 11/07/2020

still offer a small breakfast during pandemic comfy bed and room close to highways and restaurants and shopping nice pool, needed it during the heatwave great service from hard working cleaning staff, friendly front desk

"Convenient and simple"

Nolinice, Toronto, Canada 27/06/2020

Chosen because of proximity to the Tesla charger, I found a good hospitality, a decent bedding and quiet room. The COVId protocol made the very simple breakfast (ordered on a menu the night before) delivered to your room.

"travelling during civid"

colyn13, Ottawa, Canada 22/06/2020

We stayed three days as a small group of golfers. With so many hotels competing for business, this BW sets itself apart with outstanding service. We had several requests and they were able to meet every one. The staff is a pleasure to deal with. We will be back.

"COVID-19 Stay"

User 21/05/2020

I had to make a two day stay with my son at this location. Very good overall value. We stayed in our room and did not use any amenities and did not order any food. Hotel was clean,guest service was nice and courteous.

"From Montreal"

User 06/03/2020

I loved the fact that they reduce all plastic in the dining room. The last hotel I went, every thing was wrapped in plastic. I was horified to know how much went in to the trash. The room was very clean and the beds comfortable. I recommand. They offer a good selection of food for breakfest.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much for taking the time to write your review! We appreciate all the feedback and pleased that you enjoyed your stay! We hope to see you again at out location!!

"Highly recommended "

15leslieh, Campbellford, Canada 25/02/2020

First time staying at this location. Desk staff was very welcoming and pleasant. Check in was hassle free. Rooms were extremely clean. Beds were so comfortable . Breakfast was the best breakfast buffet I've seen offered at the hotel. Hotel grounds were clean and smelled fresh. Highly recommend this Best Western.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much for your kind review, we are pleased you had a great stay with us! We hope to see you back at our location in the near future!

"Birthday weekend"

Helen662013, Peterborough, Canada 16/02/2020

Stayed for an overnight visit to attend a birthday party. Very welcoming, we lived the pool and hot tub.....hours where great swam till 11pm. And back at it at 8 am ! Rooms where clean. Staff was awesome

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank for your review Helen , we are happy to have been able to provide you with superior service and that you enjoyed our pool and hot tub! We hope if you are ever coming back to Belleville that we will see you again at our location!

"2nd time"

Dave D, Beamsville, Canada 24/01/2020

I travel Ontario and had not stopped overnight in Belleville until late in 2019. Best Western is a nice stop so I decided to come back again in January. Location is good. Close to 401 with multiple dinning choices very close

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you for your review, we are pleased that you chose us to come back to! Hopefully we will get to see you again this year!

"very nice place very clean"

crowhurst37, Belleville, Canada 17/01/2020

we found that the place was very clean through out the building the rooms were very clean. The pool and hot tub were enjoyable and had towels there nicely folded up.Hotel staff were very polite to us and explained how to use thier services while we were there.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much for your 5 star rating. We appreciate you taking the time to write such a kind review and we are pleased you enjoyed your stay with us! Hopefully if you are back through Belleville we will see you again! Ryan Williams - General Manager


Erica S, Oshawa, Canada 15/01/2020

As close to being home as possible! Staff were friendly and went out of their way to be helpful. Property was clean and welcoming! Best value in the Belleville area, I would not hesitate to stay there again!

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much Erica for taking the time to write your review! We appreciate the feedback! Hope to see you again soon! Regards, Ryan Williams

"Amazing Staff and clean rooms"

User 13/01/2020

Staff helped with any issues/concerns i had, were very helpful and were very Professional and Polite during the speedy check-in. Rooms were very clean. Overall i would recommend this Best Western if staying in Belleville!

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much for your 5 start rating, we are pleased you enjoyed you stay with us, we hope to see you back at our location if you are ever back in the area. Thanks again, Ryan Williams

"2 day stay"

David C, Gananoque Ontario, Canada 28/12/2019

We stayed at this hotel for 2 days over Christmas. Staff were friendly and efficient. Breakfsst was fresh with lots of choice. Used the pool and hot tub with no issues or problems. Overall just a wonderful 2 day stay.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you David for taking the time to write such a kind review, we are so pleased you enjoyed your stay! We are happy to have helped make your Holiday time enjoyable and a Happy New Year! Regards, Ryan Williams

"Friendly Staff"

rickeus1966, Ingersoll, Canada 22/12/2019

I stay at this hotel when I travel here on business. Staff is always friendly and welcoming. Hotels are hotels and the staff make all the difference to an enjoyable stay. Rooms are clean and always comfortable. Thank you!

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you for your review! We appreciate you taking the time to fill out the survey, we hope to see you again soon at our location! Happy New year! Ryan Williams

"Clean and comfy"

Mary-Lou S, Belleville, Ontario, Canada 16/12/2019

Great place to stay in the hub of the city! Great rooms that are clean and comfortable. Breakfast is very good! Wide range of options from fruit, juices, eggs, waffles, breads and pastries, etc. Hot coffee and teas as well! Great service from staff! The only place I choose to stay while in Belleville!

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you kindly Mary-Lou , we appreciate you taking the time to write your review. We are so pleased that you enjoyed your stay with us, we hope you will return to the hotel the next time you are in the Belleville area!

"Great Location"

User 08/12/2019

very comfortable hotel, location is great, just off 401. Good shopping and casino near by. very clean, friendly and pleasant staff. Relaxing pool, complementary hot chocolate anytime. Hot and cold breakfast.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you for your 5 star review! We are extremely pleased that you enjoyed your stay. We appreciate all the kind mentions about our location and we hope to see you back one day soon!

"Best Western Belleville"

Michael R, Huntsville, Canada 03/12/2019

This hotel was extremely clean and the decor was excellent. The staff were more than friendly; they went out of their way to help us when my wife was not feeling well and had to stay in the room while i attended to business in Kingston. For that reason, I stayed a second night.

Ryan W, General Manager at Best Western Belleville, responded to this review
So sorry to hear your wife was not well, happy that we could accommodate your needs, thank you for taking the time to write this kind review. We hope if you are back in the area you will come back and see us! Best Wishes, Ryan Williams

"Relaxing weekend"

User 03/12/2019

The room certainly met our expectations and requirements. The staff were friendly and willing to help. Unfortunately the snow came so we didn't site see like we had planned. Next time we will pick a warmer time of year.

Ryan W, General Manager at Best Western Belleville, responded to this review
We look forward to your return to the hotel and thank you for taking the time to write your review! Regards, Ryan Willams

"Family accommodation"

Diane J, Ottawa 26/11/2019

A great hotel for a family weekend get-away half way between Ottawa and Toronto to meet. Adjoining rooms, free (mostly healthy) breakfast options, pool and hot tub, close to parks and shopping. Lots of restaurants nearby.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much Diane for taking the time to write your review ! We appreciate the kind mentions! We hope if your back to the area again we will see you here at the Best Western again! All the best, Ryan Williams

"Pleasant Stay"

philiprt2019, Ottawa, Canada 16/11/2019

The staff were very pleasant and helpful to deal with. The room, the pool/hot tub and the buffet breakfast were great. Not a fancy hotel, but clean, quiet and pleasant to stay at for the price. Will stay there again.

Ryan W, General Manager at Best Western Belleville, responded to this review
We are so happy that you enjoyed your stay, thank you for all of your kind words! We appreciate all feedback from our guests! Take care, Ryan Williams

"Nov 13th, 2019"

Cyn6211, Guelph, Canada 15/11/2019

Stayed one night as a quiet getaway. The room was lovely. The bed was a touch softer then I prefer,but I still had a fabulous sleep. Pool and hot tub area were spotless and welcoming. Front desk staff were pleasant, courteous, and helpful. The entrance from the road was a bit tricky, but after a couple of passes I figured it out! There was free popcorn in the lobby and breakfast was included, however, I was too busy sleeping in to partake of the breakfast! I would recommend staying here and will likely be back!

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you kindly for taking the time to write a review about your stay, we are so pleased that you enjoyed your time at the hotel! We appreciate the kind words we pride ourselves on superior service. We hope to see you return back to the hotel if you are ever back in the area! Thank you, Ryan Williams

"Stayed at Best Westurn in Belleville, Ont"

User 12/11/2019

The Rooms are very clean, Staff is friendly, Breakfest was good but more variete would be better. Didn't get to use the pool but it looked clean and the water was clear. The location was great as it is close to numerous restaurants and the Quite mall. Plenty of parking and also noticed an on-site electric charging station.

Ryan W, General Manager at Best Western Belleville, responded to this review
We are so pleased that you enjoyed your stay with us! We are so happy that our location worked well for you! Thank you for taking the time to write the review, hopefully we will see you again one day if you are back in the area! Regards, Ryan Williams

"Excellent Experience!"

User 07/11/2019

We always have a great experience at the Best Western Belleville. It is so close to the highway for coming and going. Directly across the street from the Quinte Mall for all your shopping needs. In close proximity to some fabulous eating establishments. Can't wait to come back!

Ryan W, Manager at Best Western Belleville, responded to this review
Thank-you very much for your 5-star review! We are happy you enjoyed your stay and we look forward to seeing you again in the near future!

"Last minute stay in Belleville"

Cathy b, Granton, Canada 06/11/2019

Very pleased with this last minute reservation and choice of hotels. The Best Western is extremely clean and well kept. The lobby is inviting, pool area immaculate, rooms are comfortable. The staff is friendly. The Breakfast, while included with our room, was average at best...this was the only area that could have been improved. The coffee was hot though. We will stay here again!

Ryan W, Manager at Best Western Belleville, responded to this review
Thank-you for your review! We are incredibly happy that you enjoyed your stay. We are making changes to our breakfast monthly. Please let us know in the future what you would enjoy at breakfast and we will look at adding it!

"Great Spot"

User 30/10/2019

This was a great spot to stay - very convenient to many restaurants and shopping if that is of interest( wasn't to us). The breakfast was excellent as was the room and general facility. Would recommend for any occasion involving travel!

Ryan W, General Manager at Best Western Belleville, responded to this review
We appreciate the review and we are so pleased you enjoyed your time at out hotel! Please consider coming back to hotel if you are ever back in the area to stay with us again, we love seeing familiar faces! With Warm Regards, Ryan Williams


pat9doerr11, Hancock, New York 29/10/2019

Great place to stay. Room comfortable and clean. Near a park and shops. Pool looks great. Breakfast was fantastic and even had bacon. Walking distance of a mile to the Belleville Senator arena. Staff was very friendly.

Ryan W, General Manager at Best Western Belleville, responded to this review
We are so pleased that you enjoyed your stay with us! We appreciate you taking the time to write such a kind review. For future reference we also offer stay and play packages for the Senator team, if we can be of assistance with anything please just let us know. If you are ever back in the area we hope that you come and stay with us again! Regards, Ryan Williams

"Weekend Away"

kidtripping, Ottawa, Canada 28/10/2019

This is the third time we've stayed at this hotel. A couple of comments. They've done a very nice renovation of the breakfast area. Unfortunately they only have double beds in the rooms which makes it difficult for our family with older kids. Not a negative just something to be aware of. The air conditioner was really loud. Others on our team had similar complaints. I think it's time for an upgrade. The pool area was fun and a hit. While generally clean the hot tub really needed a clean. Overall if you get a good rate this hotel is a decent Choice with very good staff.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much for taking the time to write a review of our hotel! We appreciate all feedback from our guests on how we can approve future stays! We hope that you will come back to hotel and see any improvements needed hopefully put into action! With Warm Regards, Ryan Williams

"Great Value for the price"

jlatam, Kingsville, Canada 28/10/2019

We often stay with Best Western, preferring their Best Western Plus hotels. Even though this hotel was not a Best Western Plus it was up there with this level. The lobby, breakfast area and rooms were very nice and in very good condition,


Danika10, Brownsburg-Chatham, Canada 25/10/2019

I'm reading the reviews here and I'm kinda left perplexed here. I'm used to staying at Best Westerns but this one I'm disappointed. There were 2 long hairs in-between the sheets. I was a maid and we always made sure our hair was in a pony tail for that reason exactly. I found another hair in the eggs at the buffet. Now for the worst part, the bed smelled like poop/farts. Every time we would sit on the bed a smell would come out of the bed/mattress. Room 312. Also I was reading in the hotel book what were the services offered at the hotel and it says “Lodgenet movies”. We went down to the lobby and asked what it was and the girl told us she had never even heard of that. Maybe it was just a bad day, a bad room, but I wouldn't go back to this location. I give it 2 stars because we slept like babies (minus the smell). Breakfast was included and good (minus the hair).

BestWesternHotels, Corporate at Best Western Belleville, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Renovation tough stay with us"

User 15/10/2019

Friendly staff, clean rooms & healthy Breakfast made our stay comfortable. The staff mad our stay comfortable through a stressful situation. The access to fresh tea through the day made it feel a bit like home.

"Personal trip"

shirley12019, Brampton, Canada 15/10/2019

I would recommend this hotel to all my friends & family. Very close to golf courses, shopping, dining & wonderful walking trails along river. Also wineries in the area. Very beautiful in the fall with the changing of the leafs.

"Good place to stay"

xathanhson, Columbus, United States 09/10/2019

It is nice place to stay, very quiet, good breakfast, close all the restaurant and gas station. Make you feel like at home. at night have pop corn to what the movie. One thing I miss no Gym room. It is not normal the hotel I usually stay.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you for filling out a review on the hotel, we appreciate all mentions from our guests on how we can improve any stays. So sorry that we do not have a gym on site, for any future stays we do have an affiliation with our good life fitness a short 5 minute walk from the hotel where you can pay only $5.00 for a drop in fee and have full use of their facilities for the day. Overall, we are so pleased that you enjoyed your stay with us, hopefully you will choose to stay again in the future. Thanks, Ryan Williams

"A great place to stay"

Rosemary L, Montreal, Canada 08/10/2019

Pool is great and open until 11 pm for those who arrive late; the rooms are comfortable, clean and quiet with lots of pillows; the staff are super helpful; breakfast hot and lots of variety; the hotel is easily accessible from the highway and there are plenty of places to eat and shop within walking distance.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you kindly for taking the time to review your stay with us! We always appreciate all feedback from our guests on how we can improve, or continue doing what we love to do which is provide a comfortable and pleasant stay along with superior service! If you are ever back through the area we hope that you will come back and see us! Thank you once again for your kind review; Ryan Williams

"Family visit."

User 05/10/2019

My husband and I came to Belleville to visit my Aunt and Uncle. My Aunt is allergic to dogs so we stayed at the Best Western Belleville for 3 nights. The staff welcomed our young dog and even offered to puppy sit! The location of our room was convenient and large enough for a comfortable stay.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank you so much for taking the time to fill out this review we appreciate all feedback from guests. We love the fact that we have the option for families like yourselves to bring everyone, we consider dogs apart of the family as much as anyone else! We hope that we can offer you the same service and experience on any future travels to Belleville! Regards, Ryan Williams - General Manager

"Excellent service, clean rooms"

paraags2017, Albufeira, Portugal 26/09/2019

The stay was very comfortable and the staff were excellent. What sets them apart from previous chain hotels in the area is the wonderful communications pre-check in via a text message (Thank you Tonisha) asking me what they could do to make my stay comfortable before I even showed up at the hotel. The room was very clean too! I will definitely stay here again!

Ryan W, General Manager at Best Western Belleville, responded to this review
Wonderful! We are so pleased that you enjoyed your stay with us! Thank you for the mention about the pre-check in message , it is something we have been trying the past year and appreciate any and all feedback! We are very happy to hear that you will stay here again, if there is anything that we can do for you please do not hesitate to contact myself or the hotel directly . 613 969 1112 is our hotel phone number . Hope to see you soon, Ryan Williams

"Hockey Tournament"

Passenger720169, Renfrew, Canada 23/09/2019

Excellent service and accommodation for price! Staff are super friendly, thoughtful, and courteous. In door pool and hot tub. Standard free breakfast buffet. Clean comfortable rooms, with fridge, coffee maker, and usual sample toiletries included. Check in and out was quick and efficient. Located conveniently across from the Quinte Mall and within walking distance of numerous full service and fast food restaurants. Overall great experience - no complaints.

Ryan W, General Manager at Best Western Belleville, responded to this review
Good afternoon, Thank-you for your review and for visiting Best Western Belleville! We are thrilled that our team was able to exceed your expectations and that you were able to have a great vacation. We look forward to seeing you again upon your return to Belleville! Regards, Ryan Williams GM Best Western Belleville

"Great Stay!"

DDevalia, Toronto, Canada 21/09/2019

My great experience began with the quick efficient reservation for my stay. Once I reached the hotel, the desk staff were quick, attentive and professional .The room was clean and neat. Mattress and pillows were very comfortable. All in all a very enjoyable stay. Highly recommend!

Ryan W, General Manager at Best Western Belleville, responded to this review
Good afternoon, Thank-you for your review and for visiting Best Western Belleville! We are thrilled that our team was able to exceed your expectations and that you were able to have a great vacation. We look forward to seeing you again upon your return to Belleville! Regards, Ryan Williams GM Best Western Belleville

"Our favorite hotel"

Norm T, Wasaga Beach, Canada 19/09/2019

I have never been at a hotel that is as pleasant as Best Western Belleville. The staff were helpful and always friendly. It was clean and well cared for. We loved the pool. The front desk staff were very helpful and gave a whole list of things to see. They made it a perfect vacation.

Ryan W, General Manager at Best Western Belleville, responded to this review
Good afternoon, Thank-you for your review and for visiting Best Western Belleville! We are thrilled that our team was able to exceed your expectations and that you were able to have a great vacation. We look forward to seeing you again upon your return to Belleville! Regards, Ryan Williams GM Best Western Belleville

"Good value"

User 13/09/2019

Good value and comfortable room. Reasonable breakfast. For a quick stop over it's everything you need. I wouldn't come for a formal occasion however. You don't have to worry about bugs and unclean beds etc.

Ryan W, General Manager at Best Western Belleville, responded to this review
Good afternoon, Thank-you for your review and for visiting Best Western Belleville! We are thrilled that our team was able to exceed your expectations and that you were able to have a great vacation. We look forward to seeing you again upon your return to Belleville! Regards, Ryan Williams GM Best Western Belleville

"Wedding stay"

User 09/09/2019

Hotel was very clean. Staff where friendly and fun. Would definitely stay here agan. Front lobby staff went above and beyond to make our stay a wonderful experience. Night staff especially. Thank you for a great stay

"Reasonable rates. Average rooms"

User 01/09/2019

The room fridge was a large bar fridge. Carpet was dated but otherwise room was fine. Our shower handle was installed upside down making it impossible to get warm water. Only HOT or COLD. Called front desk and repair man was up and fixed it within 15mins. Breakfast was good.

"Ok with kids!"

User 12/08/2019

The room will need a couple of updates, but it is ok for the price. Except for the really really hot water in the shower! I had to wash my son with cold water because we were enabled to set the temperature correctly. Otherwise, nice stay. Breakfast a bit to fresh fruits.

"Good Family Hotel"

happyguest416, Toronto, Canada 03/08/2019

Although the hotel appeared somewhat dated from the outside, the rooms were clean and offered all of the basic amenities. The shower was slow to drain, but otherwise everything was in good working order. A hot breakfast was included with our stay. Although it was busy, the staff worked hard to ensure the food was well stocked and that the tables were cleaned and turned over quickly. Unfortunately, the coffee was not very good, but the rest of the offerings were adequate. All in all, it was a clean hotel with very helpful and pleasant staff. It provided a good base from which we explored the Sandbanks beach and the other treasures of Prince Edward County.

"Good location good price and clean"

cynt262019, Laval, Canada 02/08/2019

Great experience overall. The room was clean and the location of the hotel for us was ideal (we wanted to be near the sandbanks area : 35 min). The breakfast was really good. The only dowside was the double bed because it was a little small.

"Welll Placed!"

wiseoopik, Ottawa, Canada 31/07/2019

Stayed at the hotel as a young relative staying with us enjoyss using its pool at least once a day. Turned out to be across the road from two miniature golf courses abd a large retail mall. Allso just down the street from a fabulous ice cream outlet. Room was comfortable with good internet access. Enjoyable breakfast in the lobby was included.

"Attended the Wheels on the Bay"

Randy J, Fenelon Falls, Canada 29/07/2019

We went to the Wheels on the Bay car show and stayed at the Best Western. This was a good choice. The hotel is close to restaurants and shopping if needed. Belleville is a nice clean city to visit and we paln to returned

"Belleville hotel near highway "

User 28/07/2019

Stayed here for the night on the way to the Thousand Islands. Nice clean room and easy checkin and checkout. Staff were very friendly and offered suggestions for things to do in the area. The hot chocolate and popcorn in the lobby were greatly appreciated. Good breakfast selection.

"Excellent in all aspects"

guyandlouiseg, Ottawa, Canada 21/07/2019

My spouse and I stayed at the Best Western in Belleville, Ontario (July 18 to 20th,.). Our experience was again excellent. From our greeting at the main desk to the room we had requested. We observed that the lobby area has been renovated. It is really nice in our opinion and it feels more discreet. They installed panels with pictures along the ramp leading to the elevator (3 storey hotel) which makes the breakfast eating/relaxing lobby area more intimate (gas fireplace). The colours used are a light grey with off white . All the furniture in the lobby has been changed and is of a greyish colour. The food area was refurbished with new counters and it has a better layout to accommodate the morning rush for breakfast. The included breakfast was delicious and there were many items to choose from (scrambled eggs, bacon or sausages (they alternate every day), beans, self made waffles, bagels, muffins, bread/toast, cereals, many jams, yogurts, fruits (bananas, oranges, apples), juices and 24 hour coffee...), all was plentiful and always replenished before any items went low/missing. There was free popcorn available in the lobby area (afternoon & night time). This popcorn is healthy, no butter or salt and you can obtain small bags to bring to your room. We had a renovated room which we enjoyed. Our queen size bed was very comfortable. There is a fridge in the room. We did not go to the indoor pool. We found All of the employees to be friendly, helpful & smiley. There are MANY restaurants in walking distance to choose from. So no need to drive if you had a drink at the hotel prior to dinner.... Also, the Quinte mall is nearby (walking distance). We visited the Sandbanks Provincial Park beach and enjoyed it. Overall, our experience was again excellent. We will be returning to this hotel....

"A great hotel that represents the Best Western chain very well!"

Craig H, Ottawa, Canada 21/07/2019

We stayed here on the first night of our vacation. The room was spacious and clean, the staff was friendly, and it was a great stay! The free popcorn is a nice touch and the breakfast buffet was good. We forgot a portfolio in the room when we left and when we called, the staff was more than happy to scan and fax the documents to us in Niagara Falls, going above and beyond. Service like that definitely earns our repeat business! Thank you!!!

"Love the Free Popcorn"

elewisOttawa_On, Ottawa, On 15/07/2019

My wife and i stayed at this hotel, July 8 - 10, 2019. Check in was easy. The room was nice, bright and clean. The bathroom is big. Very spacios countertop. There is also a fridge in the room. Every afternoon, there is free popcorn in the lobby. It is very good! Staying at this hotel gets you a 10 % discount on your meal at Shoeless Joe restaurant across the street. Would stay at this hotel if i'm in the area again.

"Friendly and Comfortable Hotel"

trainfan2000, Hamilton, Canada 13/07/2019

This is the place we stay whenever we are in Belleville. The staff are super friendly and the service is excellent. The rooms are moderate in size and furnished nicely. the beds are always comfrtable and everything in the room has always worked (shower, toilet, AC, television, etc.) They have free popcorn at night and there is a nice lounge area in the lobby where you can sit play a game or if you just want to get out of the room. The pool and hot tub are usually nice and warm. The lobby has recently been redone and is nice and light and has an airy feel to it. Breakfast is the usual BW standard. If you are lucky you may get to meet Gem, the resident poodle who enjoys greeting guests.

"Great stay at Belleville's Best Western"

Sharon A, Niagara-on-the-lake, Ontario 02/07/2019

This hotel is conveniently located off the 401, but not right on the highway! The is a mall across the street and lots of choices for restaurants. This was our first visit to Belleville and now we are looking forward to a return. Great bike paths throughout the city.

"No problems and a good location"

george p, Ajax, Canada 26/06/2019

Stayed last night and had no issues. Clean, quick and close to several restaurants. Breakfast included and free parking. Only odd thing was no soap dish in the shower. Small thing I know, but i could not see why they would not have one. I'll be back.

"The Howell's at Best Western"

Jet27581672814, Brossard, Canada 23/06/2019

Belleville Best Western is one of the best places we have stayed at in quite some time. Friendly staff, very clean, great service, good breakfast, Would recommend this place without thinking about it.

"Best sleep"

Curiosity11902301883, St. Catharines, Canada 19/06/2019

The beds are so comfortable, the bonus of breakfast is great. Forgot my problem. Required early check in, also no problem. The overall experience for us was outstanding! This is our favourite hotel.

"Great perks"

ssmith2610, Smiths Falls, Canada 11/06/2019

Pretty great hotel for a family getaway. Parking was easy and well lit at night. Side door to the parking lot had lots of spiders and mosquitoes in them at night which was the downfall to the side doors, otherwise they were very convenient. Pool was great temperature. Could use a bit of cleaning along water line as well as jets in the hot tub. Complimentary popcorn was a big hit! As well as the 24/7 coffee/tea. My room bed had a spider waiting on it upon arrival as well as a centipede in the bathroom... I HATE bugs but realize they could've snuck in any time. Bed was super comfy otherwise... And room was otherwise very clean. Hotel was in a convenient location. Every single staff member I encountered was just lovely!

"Great customer service"

Lil872, Ottawa, Canada 02/06/2019

We booked by telephone and the receptionist was extremely helpful and friendly. The day we were to arrive, the receptionist sent a text asking if there was anything they could do before we arrived, which we thought was fantastic. I cannot day enough good things about the friendliness of the staff. They were always helpful and cheerful. The room was big and clean and had everything we needed. The only thing we didn't like was the the duvet. I know it sounds silly, but it was so big that we were constantly pulling it up all night since there was so much overhang by our feet. I enjoy big blankets, don't get me wrong, but there was no cover on the duvet and it was slippery. Would have been better if the duvet was in a cover. I would definitely recommend this hotel.

"totally enjoyed this hotel"

User 27/05/2019

We had a lovely stay at this hotel with friendly reception and checkout as well as really enjoying the comfortable bed and soft pillows- excellent. It is also pet friendly which suited us as well so we could bring our dog to stay with us. The breakfast was also excellent with lots of choices to pick from.

"1 night stay for social event"

Rideauski, Perth, Canada 25/05/2019

My wife and I stayed here for 1 night so I could attend a retirement party. It is very well located so she had dinner options, shopping mall across the road and movie theatre within a 10 minute walk. This Best Western had a small hot tub and pool open 8am - 11pm. Breakfast is very good of this type of stay. Hotel staff are very friendly and helpful. Fridge in room if you have beverages of other items you need to keep cool. I have stayed here many times and will return in future. Fr

"Nice and Clean"

U9819PVdavidv, Toronto, Canada 13/05/2019

We stayed here for one night on May 11, 2019. Nice clean room, the bed was excellent. Staff were friendly and quick to get us checked in. The complimentary breakfast was great with enough choices and lots of food and coffee. Overall a very nice stay.

"Great place to stay!"

User 29/04/2019

Clean, friendly, great indoor pool and even though we didn't have our pet, it was a pet friendly hotel and we loved visiting with other pets! The morning breakfast served an extended continental breakfast which was more than we expected. Right off the 401 and easy to access.

"Incredible staff"

User 17/04/2019

Being a hotel that accepts pets was a key decision for staying at this hotel but we were also pleasantly pleased by the staff and cleanliness. The staff here were pleasant friendly helpful and knowledgeable about the area. We would stay here again.

"Hotel “Gem” in Belleville, Ontario, Canada"

User 16/04/2019

I've stayed in the Belleville Best Western in Belleville, ON for many years. Some years up to 20 nights or more. I've never once been disappointed. The rooms are immaculate, the breakfast is a full, many-options meal. The foyer has just been renovated and update to a beautiful new, modern standard. The staff are welcoming and most courteous. The pool, hot tub, and exercise room are first-class. It's easy off and on to highway 401. Great place that when I compare it to other facilities, it still is my fav place to stay.

"Location Location Location"

User 16/04/2019

Staying at the Best Western Belleville should be on everyone's radar when visiting this beautiful city. Here's why: - POINTS!! They add up very quickly and always have seasonal incentives with free nights - Accessible off the 401 East and Westbound - Staff have been there for many years and understand the value of client retention - Great place for business, but if you're there to visit Picton wine country or the casino the value cannot be beat

"Very Good Value and Overall Experience - but Reservation process needs improvement."

Dennis D, Kitchener, Ontario, Canada 15/04/2019

The only reason I did not rate it a "5" was because of the reservation process. I phoned the hotel to make a reservation but did not receive a written confirmation. This made me feel anxious especially when the BW Website said "no reservation found". I phoned the hotel two more times to confirm (which they did) but still I did not receive an email confirmation. They said they had "problems with their system". The third time I called the 1-800 number and finally received an email. BW needs to improve this process to make the customer feel better. I attended a Convention and we got a slightly reduced group rate. Overall it was a very good experience. The room was clean and comfortable and the overall condition and cleanliness of the hotel was very good. The desk staff was extremely friendly and helpful and greeted us whenever we walked past the desk. The breakfast was typical of Best Western. There was a fair selection of food which was fresh and tasty. The coffee could have been a bit stronger for my taste.

"Always friendly Front Desk staff"

Henning A, Barcelona 10/04/2019

The staff goes out of their way to make you feel welcome and well taken care of - and with BIG smiles. Ideal location close to the 401 and the rooms are clean and spacious. The breakfast buffet could have just a few more healthy choices.

"Good pet friendly hotel"

SGG2013, Tiny, Canada 31/03/2019

We stayed here for a hockey tournament in March with our family of 4 and our small dog. The front desk staff were great. There was a good breakfast included and a nice park close by for walking our dog. The kids enjoyed the pool as well.

"A nice rest place"

Athomeanywhere, Mississauga, Canada 16/03/2019

The building is well placed close to the highway. Rooms very clean, staff exceptional. Breakfast has good variety of items. Will come again if in the area. Compared to other hotels BW is good value for the money and points can be used at a later date for extra nights.

"Very enjoyable holiday stay"

Jeff M, Brockville, Canada 12/03/2019

Staff was amazing as always. Complimentary breakfast was great and the beds are top notch! We always choose to stay here when anywhere near Belleville. We have never had any issues and they go above and beyond being accommodating.

"Would recommend"

Amy B, Lewisburg, Pennsylvania 12/03/2019

The staff is very friendly. The pool is warm and open 8 to 11. Breakfast is a great variety and hot. The rooms were very clean and accommodating. Location is within mins to fold, fuel, mall and the bay.

"Stuck in the snowstorm"

elinau835, Vaudreuil-Dorion, Canada 06/03/2019

Front staff is nice room is clean breakfast was good overall our experience was good staff was helpful Enough parking next to highway 401 there was a good choice of breakfast my children loved it close to shopping facilities

"Family get-away"

Diane J, Ottawa 06/03/2019

We come from Ottawa and our family comes from Toronto. The staff was extremely flexible in providing us with adjoining rooms and a pet-friendly room for our daughter. The front desk staff made us feel so welcome!

"Best Western Belleville is GREAT"

rlambieucc, Montreal, Canada 27/02/2019

The hotel is close to the highway, to restaurants and other shopping, yet quiet, clean and very pleasant staff. Lots of parking, clean and comfortable rooms, with lots of soft towels. There's a great pool and hot tub, and breakfast is included. Can't ask for more!

"Excellent Staff"

User 23/02/2019

Showed up to the hotel and was a quick and easy check in, staff is amazing and always ensures you are comfortable and satisfied with everything upon arrival and during your stay. I highly recommend this hotel and can guarantee you will not be disappointed!

"Home Away from Home"

User 22/02/2019

We have been staying in this hotel for work for a number of months now. Very clean, newly furnished rooms. Great, friendly staff who make you feel welcome and a priority, making sure we have everything we need. They also have a pool and hot tub which we didnt use.

"One of the quietest hotels I've stayed in"

Scuggins, Ontario, Canada 18/02/2019

Just needed a quiet comfortable clean room for the night that didn't cost too much. In town to visit family for one night. Asked at front desk if there was any hockey teams that night and she said "no, not until tomorrow night." It was so quite I didn't wake up once to noise in the halls. Way to go BW.

"Weekend Stay"

NorthStar28459170689, Toronto, Canada 18/02/2019

Me and my family stayed at this hotel for the family day weekend while we visited some events happening around prince edward county. It was such a good time. The staff were immediately attentive, friendly, and professional, and the room was nest and tidy when we arrived. Before arriving we actually received a text from the hotel asking us if there was anything we would like before we got there and we requested a cot for our room because we had a young child with us and it was there and waiting when we arrived. This service was so refreshing and helpful, it was really appreciated.

"Great location"

Daryl W, Kingston, Canada 02/02/2019

Great value and a great location. Across from the Quinte Mall, just off the highway 401. Surprisingly quiet. Currently undergoing some renovations to the front desk, but don't worry, the staff and hotel are still open for business. Great breakfast!

"Under renovation but still a nice place to stay"

User 29/01/2019

The lower level of the hotel was a construction site but the hotel made a great effort not to let it effect the guest experience. The staff was very helpful and nice. Having a popcorn machine in the lobby is a nice touch. The rooms were comfortable and clean. The breakfast was nice, but I missed having the chance to make my own waffles which is an option at several Best Western hotels. The checkout was rapid, especially since the fire alarm went off just as we were leaving! Impressed at the professional way the staff handled it, would definitely go back.

"Nice clean hotel"

Gardengnome57, Ajax, Canada 16/01/2019

Clean and nicely appointed rooms, front desk staff very friendly and accommodating. Breakfast lounge area was lovely, but quite busy. We were there with a huge group for a wedding. Would definately stay here again and plan on it when we travel to the area.

"Trip and stay very good event if trip was for a not too happy occasion"

User 15/01/2019

The staf was very help full and answer all question that we had. The buildind and room are in good condition and renovated lately.. The indluded breakfeast had lots of choice and in good quantity .The staf and policy are enviromentaly friendly. We didn't have the time to enjoyed the swiming pool and jjacuzi.but we are planing to do so our next stay.. Also have a plug in for electric car what I did used both night

"BW Stay"

erinpat, Norwood, Canada 11/01/2019

Great location. Friendly staff. Rooms were clean and very comfortable. I would stay there again! it is close to all attractions and just off the 401. lots of places to eat and shop close by. didnt use the pool but looked inviting.

"Exceptional value once again!"

Sue E, Sarnia, Ontario, Canada 09/01/2019

This Best Western in Belleville has consistently been our home away from home while visiting family in the area. The hotel is very clean and well maintained and the staff are most welcoming. The amenities offered for the room rate are terrific - Large pool and whirlpool facilities, great breakfast buffet, 2 min from 401, close to retail shopping and great restaurants within walking distance. We have been stayed at this property multiple times over the past 10 years and continues to maintain high standards for service and cleanliness.


FarAway33893312152, Whitby, Canada 05/01/2019

The room was clean just need to update it with having USB ports to charge devices, staff was very friendly and helpful and went out of their way to make sure everything was good, we travelled with a 13 yr old boys hockey team

"Great stay"

User 05/01/2019

From booking to the actual stay, the overall experience was great for our group. The staff was helpful and efficient. There is many restaurants around, easy access to the highway. I definitely recommend it if you are looking for simplicity, clean and friendly place to stay at a good price.

"Hotel for Hockey Tournament"

User 04/01/2019

I was shocked at how friendly and happy every single staff member was.... I don't see that at many places anymore. This hotel was clean, affordable, safe, and served a great breakfast. The kids liked the pool and free popcorn and the parents appreciated the complimentary coffee/tea station.

"Excellent stay"

User 26/12/2018

Super clean, comfortable, very quiet room. Spacious room. Free upgrade given with my best western membership. I would highly recommend this facility to anyone travelling for any reason. Across the street from a great mall, close to 401 highway. Easily accessible to many attractions.

"A VERY pleasant surprise !"

Departure63276291301, Unionville, Canada 06/12/2018

Our first stay at a Best Western. Extremely pleased to find an excellent hotel for a change after years ofchallenging and tough stays in awful locations. Highly recommended. Sets a high standard.Other hotels should take note

"Anniversary and shopping."

User 03/12/2018

The location could not be better for casino and shopping. Great internet and breakfast. Will always use this hotel as the staff are so pleasant to deal with. Very nice anniversary night for us. Thank you.

"Tidy and Convenient"

Inspire60657099526, Windsor, Canada 20/11/2018

Room was comfortable, as were the beds. Close to the 401 and many amenities so really convenient. Breakfast was hot and plentiful. Overall a nice stay. Will certainly consider staying here again on our next trip to the Belleville/Trenton area.

"Excellent Stay"

I5562RIjessicac, Tiny, Ontario 19/11/2018

Best Western staff went above and beyond to make our stay comfortable. Staff was very polite and accommodating. Rooms and hotel were clean. Pool area was clean and comfortable. Would definitely stay at this hotel again.

"An enjoyable trip to Belleville"

terri355, Bermuda 10/11/2018

I visited Belleville November 7, 2018 and stayed at Comfort Inn. The staff were professional and friendly. The room was clean. The bed was comfortable and it was quiet. They offer a very adequate complimentry breakfast and ther is tea and coffee available free of charge 24 hours. The hotel is surrounded by places to eat and shopping. The Quinte Mall is about a five minute drive away from the hotel. The hotel has an indoor pool as well.

"Great Stay!!"

User 05/11/2018

My daughter and I booked a weekend "girls getaway" at this hotel. We had a fabulous time! Our room was neat and clean. We were located very close to the pool and hot tub area, yet it was quiet as can be. The front desk staff were probably the friendliest and most accommodating of any we have ever met! Look forward to our next visit...hopefully sooner than later!

"Best is a good description"

rlambieucc, Montreal, Canada 28/10/2018

Room was clean and comfortable, staff helpful, coffee and tea always available, breakfast good - especially sticky buns, printer available in lobby, enjoy the swimming pool when not overflowing with hockey team... not hotels issue to discipline.

"One of the best in Ontario"

Jim A, Exeter, Canada 24/10/2018

I travel extensively for business and one of the best hotels I have run into is the Best Western Belleville. They really cater to the road warrior. There is a young lady - Meghan, who runs the front desk when I check in who is the most conscientious, courteous and diligent hotel staffers i have every run across. I stay here 8-12 times a year for nearly a decade and have never had a bad experience. If something is wrong, they go above and beyond to fix it or make up for it.

"My stay"

lndsllns651, Barrie, Canada 20/10/2018

Friendly staff, could not do enough to make sure our stay was enjoyable. Great Breakfast , clean comfortable room and close to all amenities. Would stay here again. The interior and exterior was clean and well lit. This was my first time staying at this Best Western in Belleville On but would not hesitate to stay there again in the furture.

"Good Venue"

jim w, Hamilton, Canada 19/10/2018

Arrived and was greeted by friendly staff, check in was quick. Food in morning was excellent for a continental break fast needed scissors from front desk and was looked after no questions asked. Returned item and was thanked for brining back so fast. Parking was good. Asked directions to food and casino and was given map and directions. Would recommend stay at this hotel if in Belleville again.

"Good Location and Dog Freindly"

Steven D, NEWMARKET 19/10/2018

Comfortable Beds, Average breakfast, missing BACON!. Good size room and amenities. Hotel has a cute hot tub and pool that really make this worth while. Location is walkable to great trails and parks and close enough to entertainment.

"Great stay"

Rbjdtb, Milton, Canada 14/10/2018

Easy to find, clean rooms and great breakfast. The staff, from reception to breakfast were friendly and welcoming. There are plenty of dining options within walking distance and a gas station on the corner to fill up before you hit the road again the next morning. We would definitely stay here again on our next roadtrip.

"Amazing Little Hotel in Belleville"

Nick P, Toronto, Canada 14/10/2018

Hands down one of the best/the best hotel in Belleville. Well worth the money spent, rooms were nice and clean. Pool was nice and the breakfast/lounge was very welcoming. Staff were friendly and even baby sat my puppy when I had breakfast. Highly recommended and will defiantly be back for another visit.

"Perfect location, great hotel"

Ray J, Winnipeg, Canada 11/10/2018

My wife and I stayed there Sept. 11, 2018 on way to Montreal, Quebec City. We had flown to London Ontario and got a rental car. This hotel is easy access off the 401. It was extremely clean and QUIET. You would swear they soundproofed the rooms. It is close to many restaurants and any kind of shopping you would need. The staff was exceptional.. We are in our 70"s and they went out of their way to assist us in any way they could. The room was excellent and bed very comfortable. Added bonus, fresh popcorn every evening. Breakfast was all you could ask for. Would definitely stay there again.

"Hotel is as hotel does"

DrEavestrough, South River, Canada 06/10/2018

Easy access of the 401. Large enough parking lot to accommodate large vehicles. Breakfast was good and plentiful with lots of staff on hand. Plenty of restaurants close by as well as well as the ever Canadian timmies.

"Great staff"

Brodzki, Hamilton 06/10/2018

Stayed here for one night and I have the day the staff is pretty amazing. Always checking if you need anything and the popcorn in the lobby was great. The pool was clean the the hot tub small but did its job!

"Dog friendly hotel"

User 04/10/2018

Reasonably priced, and dog-friendy hotel. Staff were both professional and informal, chatting with guests and their pets. Rooms were clean and confortable. Complementary breakfast in the lobby with reasonable variety. Dogs were treated as valued guests. Recommended!

"Simple but very good hotel"

Sparkling_Julia, Utrecht Province, The Netherlands 27/09/2018

Nothing fancy, just a very good hotel. Nice big soft beds, two suit case standards, TV with a lot of channels, big fridge, nice fresh breakfast. It's a little outdated in the way it looks but the amenities are good. So not a romantic place but a good hotel for passing through. It even has a small pool. Breakfast had bagels, bread (even multigrain), muffin, bacon, eggs, waffles, yogurt (in packaging), fruit, cereal, tea and coffee. I would have liked more options. They even had complimentary lemonade and popcorn in the afternoon.

"Excellent Value"

Norm T, Wasaga Beach, Canada 20/09/2018

The staff was incredible. They were cheerful, friendly and helpful. The price for value was excellent. The room was attractive, comfortable, exceptionally clean and very quiet. I highly recommend this hotel!!!!!!!!

"Very nice hotel and wonderful staff!"

Sandi96, Ottawa, Canada 20/09/2018

We spent two nights at this hotel and were very pleased. The room was clean and bright and the bed was very comfortable. Every staff member was very pleasant and helpful. We would definitely stay here again. Also, the breakfast had many choices.

"Brief stay"

lizlopes2018, Kingston, Canada 18/09/2018

Very clean rooms and common areas. Comfy bed and liked that they had choice of pillows. one soft and the other more firm. Fantastic breakfast, many options to choose from. They even had fresh fruit so if you had to grab and go you could.


lesliemccaw5, Ennismore, Canada 17/09/2018

Open soap taken from room and not replaced. Was there for a wedding 20 minutes away with a 3pm check in and 4pm wedding. Not very accommodating. Some staff very helpful and some ride. Breakfast was good. Cheaper and nicer hotel down the street even without group booking rate.

"Great hotel"

User 15/09/2018

The room was clean and comfortable. The service was friendly and helpful. The hot breakfast was quite good -- good variety and more than typical continental. The hot tube was nice, but a little small and would have preferred a little hotter. They gave us a good recommendation for a place to eat supper. The location was good as it was not far from the 401.


Lorie B, Cornwall, Canada 09/09/2018

Staff are beyond being so helpful. Very clean. Breakfast buffet, is delicious, Eggs were excellent. Sausage very tasty. We requested 2 rooms, one for us and one for our son and they accommodated us by placing us next to each other. expensive but worth it.

"Clean, comfortable, frig in room, good breakfast, excellent value"

User 08/09/2018

Great place overall, staff, rooms, amenities including the hot tub and pool, convenient location.- make sure you take a bathing suit, the breakfast was particularly good with wide variety selection - hot drinks were available at all hours

"Stop over for Donairs"

D J, Ottawa, Canada 04/09/2018

The staff were fantastic. Great location. Very clean facility. Continental breakfast was a feast. Lots of free parking, well lite lot. Beautiful town with lots to do. Casino around the corner. Reasonably priced well worth the money.

"Nice Hotel But Breakfast Was Disappointing"

BK-LaSalle, LaSalle, Canada 28/08/2018

Enjoyed our stay for the past 3 nights. Rooms were comfortable and clean. Housekeeping staff were attentive and front desk staff were very helpful. The breakfast was another matter. Went there on our 1st morning. From the coffee machine to the runny (were they powdered eggs?) scrambled eggs, sausage patty (shoe leather), it was a real turnoff. Ended up going to Denny's for the remainder of our stay.

"Convenient Location"

User 26/08/2018

Clean and adequate room. Comfortable beds, excellent breakfast and fast internet. Friendly and knowledgeable staff. Free coffee and selection of teas available in the lobby 24/7 also free popcorn in the afternoons and evenings. Convenient location, close to Hyw 401, Quinte Mall, restaurants, shops and the biggest and best ice-cream anywhere at Reid's Dairy. Also just 35 mins from Sandbanks Provincial Park.


Patrick E, Venise-en-Quebec, Canada 20/08/2018

The staff was always helpful in suggesting places to see, visit and great restaurants in the area as well as location of the casino. They were helpful inchanging the room cause the best was too soft for my wife.

"Friendly staff clean rooms"

judy19632018, Keswick, Canada 17/08/2018

Staff were all friendly and helpful check in and out were a breeze. Rooms were very clean bed was very comfortable. Shops and restaurants close by including the Casino just a short drive down the road.

"Needs update- Bad experience "

User 10/08/2018

This hotel really needs an update. Our family stayed here with friends and their kids and right off the bat the drains in the room hardly worked. The cold water handle was broken and the shower curtain was ripped and blood stained. AC unit in room was very loud and beds are pushed up against it because room is so small. Every time it started it woke us up and froze us. All night long. Breakfast was greasy eggs and they ran out of bacon before we got some with an hour left in service. Coffee was terrible and undrinkable. Poor quality food. Pool was heavily chlorinated and small. This place needs a lot of help.

"Great Customer Service"

ToLo5357, Ottawa, Canada 08/08/2018

I made a reservation for Wednesday, August 1 but when I called to book it, I told the desk clerk the reservation was for Wednesday, August 3. Much to my chagrin, when my husband and I arrived on August 1, my husband and I were told the hotel was full and our reservation was for the 3rd. We were horrified. Where could we go for the night? The desk clerks Meghan and Christina went overboard to reassure us that they would find us a room, not to worry and that no one would be inconvenienced in doing so. They were super friendly, courteous and professional. Great customer service was shown to us that evening.


plunkett886, Bancroft, Canada 07/08/2018

Very clean & comfortable hotel! The hotel staff are very professional and go above and beyond to make each stay one to remember. Easy access to the 401, restaurants, shopping & Hockey arenas. The hotel also offers shuttle service to the Casino and other tourist areas.

"excellent room and breakfast too"

Cheryl A, Ottawa 03/08/2018

Best Westerns have always given us a good nites sleep, and this one was excellent. the room was big and the bed so comfortable, and YES breakfast is included too. The staff were informative about what we should check out in the area, they sent us to great vintage shops.

"great hotel."

User 02/08/2018

the staff was very helpful and accommodating. The rooms were great.I had an excellent breakfast with many choices, including a variety of fresh fruit. Good accessibility. Would definitely recommend. indoor pool. small but clean.

"CLEAN & comfortable."

Smileapril1, Montreal, Canada 01/08/2018

We enjoyed our stay at this best western immensely due to its location close to many restaurants, mall, gas stations, casino and easy access towards Sandbanks. All areas of the hotel were clean. The rooms were comfortable and yes, clean. Fridge and a/c working. Coffe/tea in room. Awesome breakfast selection in a.m. Coffe/tea/hot chocolate/juices/water available at all times. Fresh popcorn in evening. Also access to a microwave. Pool was clean as well. You can't go wrong.

"Great Hotel"

User 30/07/2018

I truly appreciated every aspect of my stay at the Belleville Best Western Inn. The customer service from the front desk to the room attendants were amazing. Every single amenity worked to perfection and my sleep was blissful. I couldn't have asked for anything more. I always appreciated the VIP customer service attendants at the front desk. One of the employees saved me three small bags popcorn from their popcorn night cause they knew I wanted some. Thank you for all your hard work.

"Business in Belleville"

955joanne, Cambridge, Canada 28/07/2018

I have stayed at Best Western often because of the consistency of the level of service. This particular hotel did not have satellite TV which made for a boring evening, when you are in for business. The room had a seriously musty odour. I wish I had a candle to cover the smell. And lastly, I was unable to take advantage of the complimentary breakfast as the room was filled to capacity. Overall, the result is, I will not stay at this Best Western again. I go to Belleville about three times a year for business.

"Very Nice Best Western"

Josh P, Canada 24/07/2018

Typically I'm not a huge fan of Best Westerns but this one was fabulous! Stayed two nights here. Updated rooms and very nice people taking care of everything! Will stay here again in the future for sure!

"It was OK"

niner42, Stratford, Canada 23/07/2018

Pretty standard hotel. Nothing bad to say but wasn't outstanding either. The staff that I interacted with were very nice and helpful. Room was clean and comfortable. Breakfast was just fair, but it was included so there's that. Overall a decent stay but probably won't be back.

"Beautiful room! Very friendly service"

User 21/07/2018

We were immediately welcomed at the front desk by very friendly staff and Jam a beautiful poodle. We were surprised to hear that there was a complimentary hot and cold breakfast which we did enjoy before our departure the next morning. Lots of parking and we found our room to be very clean and nicely decorated. Lovely hotel. We will definitely return.

"Wonderful Clean Place"

Diane F, Orillia, Canada 20/07/2018

We were very impressed with this hotel. To start with we were met by Megan at the front desk who was extremely helpful. She went above and beyond all expectations of front desk staff. The lobby of the hotel was very clean and we were impressed by the cleanliness, everything was shining. Free coffee, lemon water and popcorn is provided all day, which was a lovely treat. A hot breakfast is provided with your stay and it was excellent. The staff kept everything clean and tidy during the breakfast hours and fresh.

"Best Western Belleville"

User 19/07/2018

My husband and I stayed here while touring Prince Edward County. The bed was the most comfortable I have ever slept in while staying at a hotel. The room was clean, the staff was friendly, and I'd recommend it for anyone staying in the Belleville area.

"Good stop for long dive through Canada"

Wendy M, Little Rock, Arkansas 15/07/2018

Stopped for an overnight stay while driving through Canada. Reservation was easy over phone just 20 minutes prior to arrival. Checking was swift and upstairs to room. Room was as expected, clean with comfortable beds. Staff had fresh popcorn and a warm smile even at 11pm, I would have loved a dip in the pool... Closed. The breakfast area is large with table and lounges. There was no coffee when I arrived but the attendant made some quickly... And very good coffee! Bonus for the coffee drinker, standard breakfast, eggs, potatoes, eggos. Excellent! All staff were very friendly, seems as if this is a resort town... Fishing and golf, almost all the cars were gone early in the morning. Wish I could have done some sightseeing. Would highly recommend and would stay here again.

"Excellent service"

Merv C, Canada 10/07/2018

We arrived early but the reception staff could not be more helpful there found us a room straight away and explained everything. The room was very clean and the coffee and tea making facilities were excellent, The beds were extremely comfortable with ample pillows and great air conditioning. The breakfast offered was scrambled eggs, sausage patties and 3 different types of waffles and pancakes,jams,yogurt and different muffins etc. Coffee and tea again excellent. We will be returning to Belleville and will most certainly return to this Hotel !! Well Done Guys and Gals great job.

"Good Hotel, Great location"

User 04/07/2018

Stayed for a week on a business trip and was overall impressed with the hotel. Friendly staff willing to go.above and beyond to ensure I had everything i needed. Hot Tub could have been warmer is my only complaint.

"Friendly staff, Excellent Value!"

Craig C, Waterloo, Canada 29/06/2018

All staff were so welcoming and helpful. Full breakfast included. Our room had a comfortable bed, was quiet, clean and modern. So enjoyable and we stayed another day partly because of our accommodation. Hotel is near the 401, a large mall and desirable stores and restaurants. As well, it is close to the riverside trails. One of the best in the chain!

"Clean, convenient and dog-friendly"

PypsandFriends, Toronto, Canada 24/06/2018

Don't let the aged exterior scare you away. This is an excellent place to spend the night. Front desk staff was extremely helpful and friendly, room and bathroom were very clean, bed was comfortable, and the grounds are well kept. Breakfast is included. Dogs up to 80lbs (max 2/room) are welcome at no extra charge, and there is a great little fenced area to let the dogs stretch their legs right behind the hotel, as well as a beautiful park just down the street. Definitely would stay again and recommend this place!

"Too Cool"

Summer B, Ottawa, Canada 18/06/2018

My friend and I were lucky to get a room at all but ended up sharing a king-sized bed. The great thing about their beds is if she moved in her sleep I did not feel it at all on my side. The mattress was comfy and so were the pillows. I would have preferred the option of blankets in the closet, as after being in such heat outside we found our internal temperatures went too cold in the evening. The air conditioning can be adjusted but it wasn't the same. The pool was set a little too cool as well, & the hot tub just felt slightly higher than that. There is a little private patio you can get to through the pool area which I enjoyed. Breakfast is held a long time, which is perfect for however early or late you rise. Rude guests were not spoken to by staff though, & I think they should have been. Late check out is noon: another good feature. The desk staff were very helpful in giving info about travel, & nice people. Because of the light covers on the bed, & how cold I was most of the time, I will probably check out other hotels in the area before using this one again. A good night's sleep is too vital for me.

"Excellent place to stay!"

User 13/06/2018

Love this place. The staff are so friendly; welcoming and accommodating. they never forget my name! Breakfast is great too! Great selection; always fresh. The rooms are great. Beds are very comfortable and clean! I would highly recommend the Belleville Best Western!

"Great No Frills place"

Lovemylife2016, Kingston, Canada 08/06/2018

This is a very simple no frills place to stay. We can to Belleville for a school reunion and spent two night at the BW. The staff were pleasant and helpful. The hotel and room were clean. The breakfast bar was decent as well. I would stay there again.

"Excellent Stay"

User 04/06/2018

We have stayed at this Best Western (Belleville) many times in the past & it has never failed to provide excellent accommodation & service. The rooms are comfortable & welcoming. The staff is always friendly & extremely helpful. We have a dog with us & there is never a problem - they even offered to watch our dog while we got breakfast! The location of this Best Western is perfect as it is close to shopping, restaurants & easy access to Highway 401. We definitely will return.

"Great Hotel"

Stephanie016, Ottawa, Canada 23/05/2018

Everything was great. Very quiet hotel, good breakfast, clean and friendly staff. We stayed for only one night on our way to Toronto, it was convenient, close to the highway. Rooms were updated and nicely decorated. They allowed dogs and it was not noticeable, no smell, no noise.

"Great stay!"

User 29/04/2018

This is a no frills type of place with excellent friendly staff and clean comfortable rooms. Found the prices to be reasonable with breakfast included. Would definitely return either for business or a night with the family as the pool and hot tub are great.

"Ok! It is not the Ritz Carleton but ...."

Y3719JDrichardg, Ottawa, Canada 26/04/2018

Ok! It is not the Ritz Carleton but it is clean, cozy, quiet and comfortable. Staff are exceptionally friendly. Close to restaurants, shopping malls and you are back on the 401 in no time if you are passing through. Regards

"Always Welcome"

BayswaterMontreal, Montreal 25/04/2018

We are here again, the first stay in 2018, and the people here are still as welcoming as ever. We went across the street to eat dinner at Swiss Chalet and we enjoyed that too. Food was hot and served as ordered. We are on our way to Niagara Falls from Montreal and we had a miserable drive in heavy rain and construction delays and the warm welcome when we came in put all that behind us.

"Great Hotel Excellent Value Fantastic Staff"

pollardtony6, Pembroke, Canada 21/04/2018

This is a very convenient hotel adjacent to the region's largest mall and right next to the 401. The staff at the front desk and in the Breakfast Room were so friendly and helpful. We would like to especially recognize Meghan at the front desk. What a cheerful and outgoing individual who could not do enough to help us.

BestWesternHotels, Corporate at Best Western Belleville, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"So welcoming - THE place to stay in Belleville !"

User 19/04/2018

I booked this hotel because Best Western has a great reputation and after driving for 6 hours on Good Friday we were exhausted so we were hoping this would be a good experience at the least. I was wrong....we had an AMAZING experience...Meagan at the front desk assured us that even though were an hour early to check in it was "absolutely no problem" and went on to explain the hotels amenities with the most welcoming personality and a smile the whole time !! The room was on the first floor with access to a door to the parking lot right down the hall and around the corner. We slept well - no noise, the location was close to restaurants, gas stations and conveniences and right off the 401 what could be more convenient ! The popcorn is a nice touch ! I want to make a special mention to Diane T. Diane located my makeup bag that I neglected to pack when we left the room. She wrapped it and labelled it with the date, room number and description. When I called the next day the front desk said they had it and would I like to have them mail it to me. So accommodating ! I would recommend this hotel 100% and will look forward to visiting again soon ! Thank you for a wonderful experience...!

"Good hotel, great location."

tsayers2018, Sault Ste. Marie, Canada 18/04/2018

Surrounded by great restaurants, and convenience shopping. there is a hub trail near by great quality, and helpful staff. Beds are comfortable, you get a variety of pillows to find the comfortable one.

"Accommodating and Welcoming"

eliant2014, Macomb, Michigan 09/04/2018

Travelling from Detroit to Montreal, our +60 party found this hotel at a very convenient location. We were late for the check in, however the staff was very efficient in accommodating our needs. The rooms were clean and the complimentary breakfast came in handy for continuing our journey.

"Nice Hotel"

Janet B, Brampton, Ontario 28/03/2018

Came to see The Price is Right Live. The hotel was great....much better than the show. Would definately stay here again. The included breakfast was very good with plenty of options. Clean rooms and staff were willing to accommodate requests.


User 21/03/2018

My sister and I came to Belleville to visit relatives. Checked in to another hotel and didn't like it. Changed to Best Western and had a very warm welcome. We were busy all day and arrived and sat in front of the fireplace with a cup of hot chocolate. Then went for a swim and sat in the hot tub - felt so good. Walked next door to Shoeless Joe's for a delicious dinner. Free Breakfast the next morning at the hotel was very good. I will return.

"Terrific stay,..good sleep even though busy with March break."

OntarioTravellers684, Orangeville, Canada 15/03/2018

We checked in for the night as we were attending an event at the local arena that evening. Tonisha was tending to us during our check-in and she was lovely,..very professional, helpful and friendly. She made us feel very welcome and told us to ask if there was any questions at all. The hotel seemed busy being it was March break, however you would never know it the way it was run to smoothly. Our room overlooked the front doorway and it was very quiet for us, even though we were just down from the elevator as well. The breakfast was lovely with everything you would like with scrambled egg, bacon, breads, muffins, cereals, and lots more. Nice to have a popcorn maker in the lobby as well with fresh popcorn all the time, thanks for that. We shall return again as we enjoyed our stay and the staff were terrific. Upon our check-out, Meghan helped us and was very professional and friendly with us,..making sure our stay was satisfactory for us. Thanks gals, we will return, a lovely stay.

"Great Stop for a Bussinessman"

dunc7906, Kitchener 14/03/2018

Have stayed in this facility on many occasions - and always a great experience - and they keep the facility in good shape - good location - close to 401 and numerous choices of restaurants close by - comfortable room - very comfortable bed, good internet connectivity - good breakfast - as mentioned a good business stop

"Great Breakfast!"

User 12/03/2018

The breakfast that is included with your room is very good! The scrambled eggs are some of the best I have ever had. Rooms are exactly what you expect at this price point. If you are expecting a gym however, take a pass on this hotel as there is only a swimming pool. Overall great stay in Belleville.

"Quick Visit"

kelley918, Belleville, Canada 12/03/2018

Booked last minute they found adjoining rooms on a moments notice. Staff was friendly and helpful. Will stay again. Kids had a blast in the pool for sure. Pool is open late till 11 great for our March Break.

"Great stay."

carriek43, Nottawa 11/03/2018

Friendly staff, clean, comfortable rooms. I just wish they would have had queen size beds instead of double size. There is a mall and lots of restaurants close by. Easy to get to. I would stay there again.

"Good value"

sbpep, Cobourg, Canada 19/02/2018

This hotel is a good value. Even though it is located on a busy street the room was very quiet. Be careful entering or leaving the parking lot during high traffic times.The breakfast was quite nice with a good selection of hot and cold items and lots of seating. The pool is nice but the hot tube is small, 3 people make it crowded. We would certainly stay here again.

"Wow Just Wow"

fran v, Kingston, Canada 18/02/2018

This hotel is amazing, the staff was wonderful, We got a text a few hours before we arrived to see if there was anything we needed upon arrival. Thanks Geraldine. The pool was lovely and warm . My granddaughter spent hours in it. It was very quiet and comfortable for sleeping. The breakfest had many choices even for the pickiest of eaters. my granddaughter included. I will always stay at bestwesterns from now on.

"Basketball tournament"

zeynepakman, Izmir, Turkey 12/02/2018

Lobby area very attractive for teams to gather around. Kids loved the pool area too. Very clean, good service. Beds were good. Pull out was comfy. Easy checkin check out. Lots of info about town at reception area. Great stay. Thank you.

"Very satisfied"

garethelaine045, Thornaby on Tees, United Kingdom 02/02/2018

We have just stayed at the best western Belleville for 3 nights,all the staff were so helpfull,cheerfully and no request was to small .There always asked how your day was and answer any questions on the hotel and surrounding areas. .The breakfast was plentiful with a good variety of choice. Swimming pool was lovely,also warm. Room was very clean and spacious,only request we would have is for a walk in shower. Also casino packages are available, A good stay was had,as previously we had only been for one night stopovers.

"Great value and location "

Lianne S, Ontario, Canada 18/01/2018

We stayed here for one night on our way through Belleville. A text a few hours before check in was promptly responded to and my request for ice and wine glasses in the room was fulfilled - it was waiting for us when we got to the room. Excellent customer service, decent breakfast and comfortable room. Pool area looked inviting. Parking was a bit tight but we managed.

"Great package !"

User 14/01/2018

I purchased a " SENS HAT TRICK PACKAGE " as a gift for our son and daughter-in-law . This included a lovely room, great tix for Belleville SENATORS game,a delicious hot breakfast, and credits for a nearby restaurant for supper plus for the local casino. This was a great deal . Staff at the BEST WESTERN were very friendly and helpful.

"Great place to stay!"

I6604IVmattr, Chatham, Canada 12/01/2018

I have stayed at this hotel quite a bit for the last 4 years (over 40 nights) and appreciate the helpful friendly staff. The rooms are kept clean and the food at breakfast is great (I just wish they served bacon every morning ;) ) I will keep going back. The only negative is that they don't have an exercise room.

"Nice enjoyable stay"

funpower, Montreal, Canada 04/01/2018

Good hotel very well situated in Belleville, next to a shopping mall and many restaurants close by. Rooms were well appointed, clean and free breakfast was good (eggs, sausages or bacon, toast, bagels, english muffins, pancakes or waffles, cereals, fruits, yogurt, juices and tea or coffee. The quality of the coffee could be improved, but they had a nice selection of teas. The children loved the pool and had a great time. Free popcorn was available in the afternoon and evening. The staff was very nice. Overall we had a nice three days over the holidays and I would go back to this hotel.

"Quality Family Time."

741stewartd, Belleville, Canada 28/12/2017

Great place to take the Grandchildren on a swim and relax outing, awesome room, awesome breakfast, lots of happy staff doing all they can to ensure the children have a great experience........The beds gave an very comfortable sleep with no angry back in the glad we decided to do this great event before the holidays. Thank you Belleville Best Western Staff. You never fail!!!

"Mediocre hotel all around"

sonyad35, United States 28/12/2017

We stay at a number of hotels a year, often Best Westerns. This is not one of the better ones we've been to. The hotel has kind, helpful staff but seems understaffed. Breakfast was not up to standards we expect - eggs were watery, pancakes and waffles were premade in a heating tray (not good) and the only fruit (eg apples and bananas) looked like they had sat there days if not weeks. Elevator didn't work one day and we were on the 3rd floor.

"Fine place to stay"

TorontoSteve58, Toronto, Canada 27/12/2017

I was just needing a room to stay overnight. The hotel was clean, the bed was very comfortable. Breakfast was ok ; nothing special but it got me back on the road in the morning. I'd stay there again if I wanted a no fuss bed in Belleville.

"Great place to stay"

User 24/12/2017

Rooms are very clean, great location with restaurants across the road and very comfortable beds and helpful staff. Only improvement I would suggest is a better tv cable package and maybe a happy hour :)

"Pleasant night's stay in Belleville ON."

William K, London, Canada 20/12/2017

We stayed overnight at this hotel. The room was very comfortable, and even though it was pretty chilly outside, we didn't need the heat going all night long. The bed was very comfortable. And the tv worked well. The only problem was that when the bathroom light was on, the exhaust fan was also on. This made it impossible for us to have any "night light" in the room. And it was very dark in the room. The included breakfast was nothing spectacular, but satisfactory.

"Great place to stay."

Mary-Lou S, Belleville, Ontario, Canada 17/12/2017

My room was very clean. There was a nice selection of hot beverages in my room. Hotel staff were very friendly and helpful. Breakfast offered a large variety of breads and pastries. There were two protein options, fruit and yogurt.

"Staff here are amazing!"

lynnscott100, Cambridge, Canada 04/12/2017

This hotel is clean and well cared for. The pool and hot tub were great with towels available deckside. Our room was spacious and nicely decorated but the thing that made our visit most memorable was the amazing staff. Everyone was friendly and eager to help.

"Great Hotel in Belleville"

DayTrippingontario, Campbellford, Canada 03/12/2017

Great Place to stay. Had my husbands Christmas party in Belleville, so we wanted not to have to dirve home, and have some drinks. Great place to stay, staff very friendly and helpful. They even have an electric car charger in the parking lot.

"Fantastic experience"

Kelly T, Calgary, Alberta, Canada 30/11/2017

Coming off a horrible stay the weekend before at a Hilton property in Toronto, this hotel was clean, quiet and beautiful. Staff was incredible and the popcorn in the lobby gave the whole thing a very comfortable feel.

"Best Hotel, a must stay"

DaveRiman, Kemptville, Canada 29/11/2017

The hotel was the cleanest and well maintained hotel the facilities such as the pool and hot tub were immaculate, the breakfast was great many choices eggs, bacon, pancakes, waffles, fruit, yogurt, the list goes on, the staff were very personable and professional, a must try.

"Great Customer Service save my trip, twice!"

ggillies, Calgary 27/11/2017

I can't say enough about the amazing customer service at this Hotel. Heading out for a quick family visit I booked 2 nights through online about 6 weeks ahead of my trip. I didn't notice that all of my noodling around switched up the dates I finally ended up booking. I discovered my screwup when I saw a charge on my MasterCard for the hotel - 3 weeks before we were scheduled to arrive! I contacted and the Best Western hotel - both of which bent over backwards to reverse the charge. I then rebooked directly with the Hotel. All good. Then one day before we were ‘really' supposed to arrive, i discover I'd mucked up my dates again. Completely my fault. I called the Best Western and for the second time a cheery front desk woman told me ‘not a problem!', and she corrected my latest mistake. Fantastic service. The hotel itself is close to the 401 highway for quick access. Room was nice and the free breakfast more than adequate. Will definitely stay here again.

"Comfortable and Quiet"

O6980DYannan, Milton, Canada 27/11/2017

Clean and comfortable rooms. Did not use the pool, but did see lots of guests using it. The breakfast is typical Continental. The eggs were not tasty. Hard boiled eggs would have been appreciated. As well, the coffee is terrible--they need to change the brand and not water it down so much. It needs to be stronger. This one item makes or breaks a breakfast!

"Very good for money you pay"

User 27/11/2017

We are pleased the value of the hotel. Close to shopping mall and swimming pool. Rooms are clean and spacious, family friendly. Pool and hot tub are clean. Breakfast is a good value for money.The staff is friendly and very helpful.

"Pleasantly Surprised"

584sylviag, Lanark, Canada 19/11/2017

The best hotel experience we have had in a very long time. The breakfast which is included in the price, was excellent. Everything was warm and fresh and the dining area was very nice and clean. The staff were very friendly. This is the only place we will stay in the future when we come to Belleville.

"Friendliest city award!"

Lori J, Mississauga, Canada 17/11/2017

Everyone we interacted with was super friendly and full of helpful and interesting suggestions of ways to spend our time in Belleville. We found the best restaurants, fabric and yarn stores, and interesting landmarks. And best of all the breakfast was lovely and plentiful. We were treated like family coming for a visit and made to feel very comfortable.

"Very Cozy"

866jenniz, Belleville, Canada 16/11/2017

Stayed over one night because of a gymnastic competition. The lobby was very cozy, staff was very friendly. Rooms were average size, and clean. (Internet was on the slow side), but overall was a great stay. Nice pool setup... very cozy and inviting overall experience.

"Home away from home"

williamtH1741RA, Wellington, Canada 14/11/2017

We always go to the Best Western in Belleville because it's a nice clean freindly hotel with a comfortable relaxed feeling, so you can rest and enjoy all the dining and shopping and leave feeling good about your stay when you head for home.

"Good place to stay"

388howardh, Toronto, Canada 14/11/2017

Hotel staff are very good. Room is neat and clean. Breakfast was good. Good location for seeing the city. Pool and hot tub were clean, and in good working order. A pleasant stay. I would definitely stay at this hotel again.

"Business trip to Belleville"

J3895TVmatthewr, Brampton, Canada 14/11/2017

This hotel is centrally located and walking distance to many restaurants and shopping. Within a 5 minute drive are many other restaurants and bars to find something to eat and spend your evenings. Belleville is a nice town with many of the amenities of a bigger city. I saw business people to hunters staying here this week to it is suitable for any type of stay. The staff are friendly and helpful.

"Great pet friendly experience"

262dane, Hamilton, Canada 14/11/2017

Brough our dog on a road trip. The front desk staff were amazing. They greeted us all with smiles. Asked if they could take pictures of our dog. Even offered to dog-sit if we needed to go out without her. Blown away by the service. We will be back.

"Big price for small town"

catjo100, Cambridge, Canada 06/11/2017

cleaning has gone downhill in the last few months. Prices keep going up. Don't know if we will stay here anymore. Sad, since this used to be our favorite hotel. We have stayed here many times over the years.

"Continues to be the Go to Hotel in Belleville"

Mike S, Lindsay, Canada 06/11/2017

I have stayed at this hotel previously and have submitted a review prior. The hotel continues to provide good service and food for breakfast. It's busy when there is a hockey tournament in town and those kids take over the pool area with no concern for others. It' not the hotel's fault it's that of the parents letting the kids smash balls around yelling and screaming. Other than that the pool area is clean with comfortable chairs and a T.V. Breakfast is good with great choice. Lots of places nearby to eat. Remember if coming from the highway you need to turn left at the main intersection just past the hotel and enter off that cross street. You can't access entrance coming right off highway due to a median.

"Pet friendly"

User 30/10/2017

The staff not only tolerated my two dogs, they liked them. There was no additional charge for for them and the hotel is right beside a great park for walking them. Beyond that, the hotel was as good as any I have stayed in. It was clean and comfortable with a nice pool and a good, hot breakfast.

"Family Weekend"

V9405RKpamelab, Niagara Falls, 30/10/2017

Welcoming front Counter Guest; quick check-In, overall well maintained and clean rooms; good supply and variety of breakfast items; decent wifi connections and speed; small but nice pool; close to mall and shopping.

"wedding weekend"

John V, CANADA 30/10/2017

Attended a large family wedding and special celebration's with family and friends all weekend long. Also reconnected with old friends from my school days when I lived in the area in the sixties and seventies. We are planning to return soon to spend more time with our family and friends.

"Good hotel"

BJ2005, Oshawa 30/10/2017

Stayed here for a hockey tournament . Found the room very comfortable . Breakfast was good and plentiful . There is a pool did not get to use it. Situation good directly across from the Quinte Mall . It could have used a hook to hang clothes on in bathroom . Being older we found the toilet really low. Everything else was good and the staff was very friendly

"Best Western Bellevile our first time staying there"

290carolynr, Whitby, Canada 29/10/2017

this was our first time staying at the Best Westerns in Belleville. We have stayed many, many times at the Best Western in Orilla There is no way to compare the hotels. Orilla is far superior with handicapped rooms and hot great breakfast. They even have a free appetizer & cocktails ever night 8-10pm+coupons for two to Casino Rama buffet and $5.00 free play at the casino. Maybe we will try the Belleville Hotel once again in a few years when they have had time to grow.

"Great Hotel"

User 23/10/2017

Good, clean place to stay. Close to many different restaurants and shopping mall. easy to get to, right off the Highway. Excellent breakfast. Great staff. Bed was softer, which was great for my wife but I like a firmer mattress.

"Nice Hotel"

229Kathy_901, Oshawa, Canada 23/10/2017

We stayed here one night. The hotel is very nice, clean and friendly helpful staff. The girts at the front desk doggy sat our little Yorkie when we went out for dinner and another customers dog when they were out. Breakfast was good for a hotel breakfast but the eggs and sausage could have been hotter. Room was clean and bed comfortable.

"Great place to stay"

ottawajohn59, ottawa ont 16/10/2017

Made my reservation on line and got the exact room I was looking for, a handicapped room on the ground floor. The check in was easy and I checked in early and my room was ready. The room was large with a queen sized bed a pullout couch and chair as well as a desk. the room was very clean and the washroom is big enough for a wheelchair. There are plenty of restaurants within walking distance of this hotel.

"First Time a Charm"

Eric E, Cambridge, Ontario, Canada 15/10/2017

First time staying at this hotel. Conveniently off the highway the Best Western Belleville is a typical national chain hotel. It is very clean and the front-desk personnel were excellent. The room was not ready (please note this was over a Thanksgiving Long Weekend so we should expect some challenges) and the staff-member promptly and accurately gave us an update on our rooms and they were ready when estimated. Rooms are very clean and updated. Good TVs and Wifi.

"Good place to stay"

256lw123, Toronto, Canada 13/10/2017

Staff are friendly and helpful. Rooms are standard but OK. Breakfast is very good, lots of choice and not too crowded. Hotel is well located, close to 401, shopping mall and main street. Stayed here several times and always reliable.

"Good Place to Stay in Belleville Trenton Area"

X2148XYmichaell, Ottawa, Canada 12/10/2017

Best hotel for the money in the area. Close to the 401. Good buffet breakfast. Comfortable clean room. TV seemed rather small for the room. Front office staff recommended an excellent pizza place. Great place to stay if you are travelling to Toronto or Ottawa.

"Great location and good value"

trainfan2000, Hamilton, Canada 10/10/2017

This hotel is located about a minute away from the 543 exit of the 401 and right across the street from the Quinte Mall. Downtown Belleville is within minutes. The staff are very friendly and will do their best to accommodate reasonable requests or deal with issues that arise. The complimentary breakfast is well done and offers a good selection of items. The rooms are comfortable and the hotel is well maintained. Ample parking beside the hotel.

"Clean, comfy and good breakfast "

User 09/10/2017

Great value here. Room was very clean, check in was super easy, and the breakfast was very good for a continental. Location was great too. Walking distance to mall, restaurants and PEC wine tours picked us up free of charge!

"Needs work"

Robert V, Stratford, Canada 09/10/2017

The mattress was definitely overdue for replacement: much too soft. The bathroom fan comes on with the light, and is much too noisy. A microwave should be standard in a Best Western; a coffeemaker that is contaminated with reheated coffee is not adequate for making tea! (Not only that, but the microwave in the breakfast area was out of order.) Rate was higher on the weekend -- when the place was overrun by noisy, undisciplined young boys at a hockey tournament. Definitely not the adult/business-oriented style that one expects at a Best Western. I am a fan of BW, but this one is not doing the brand any favours.

"Great Location & Price"

User 09/10/2017

I stayed here last minute for business and was able to secure a reduced rate/night due to booking 4 rooms/night. Rooms were well accommodated with a fridge and flat screen TV. Internet was excellent and much better than other hotels I have stayed at with a router for each individual room. I was very pleased overall and will stay here again.


Mackenzie S, Brockville, Canada 03/10/2017

Nelly was extremely efficient in getting the room ready as I required it early. The room was very clean, neat and tidy. Clearly, a woman who takes pride in her work!She went above and gave me a brief tour of hotel. She is a very kind, helpful and professional lady. Both women at the front desk made my stay even more enjoyable with their extremely friendly and welcoming demenor! They are BOTH very professional and knowledgable and assisted me with my questions of the area. I have been so incredibly pleased with my stay here! Thank you kindly!

"Belleville Ont"

User 28/09/2017

Hotel clean, rooms comfortable clean nice decor. The large breakfast room had good selection of hot food including bacon eggs, pancakes and waffles along with yogurt fruit and other cold items. As I use a wheelchair the staff were very helpful bringing my breakfast to the table. Friendly and helpful staff.Close to restaurants and mall.


Jokerbase, Georgetown, Canada 24/09/2017

All and all a Nice, clean,friend staff,hotel, The only this was when call to confirm the reservation we asked for a late check out,they said no problem stay until 1pm, We said ok thanks, when we got there we said about late check out, they said no sorry I told them about what the man had said And she said you should have got his name, then she said we stay, but one of the staff said if we stayed later we would have charged another day rental , wTf So we just left.

"Always Excellent like in the past"

Louise-Guy G, Ottawa, Canada 18/09/2017

My spouse and I went to the Best Western in Belleville, Ontario in September 2017. We visited the Sandbanks Provincial Park beach and enjoyed it. There are MANY restaurants in walking distance to choose from. So no need to drive if you had a drink at the hotel prior to dinner.... Also, the Quinte mall is nearby (walking distance). Our experience was again excellent. From our greeting at the main desk to the room we had requested. All was made possible by the friendly/smiley employees at the hotel. In the morning, the offered breakfast was delicious and there were many items to choose from (scrambled eggs, bacon/sausages, pancakes, bagels, bread/toast, cereals, many jams, yogurts, fruits, juices and 24 hour coffee...), all was plentiful and always replenished before any items went low/missing. We have been attending the Best Western, Belleville, for at least 7 years now. There was free popcorn available in the lobby area. This popcorn is healthy, no butter or salt and you can obtain bags to bring to your room. We had a renovated room which we enjoyed. My spouse and I found the bedding extremely comfortable. The only minor issue was a defective hair dryer (burnt hair smell) which was reported to Meaghan. Overall, our experience was again excellent. We will be returning to this hotel again.

"Amazing stay!"

stellasamaras, Toronto, Canada 18/09/2017

My family and I stayed there this past weekend. We were in Belleville to volunteer for the Terry Fox Run at Zwicks Park. Just wanted to say our stay was fabulous. The staff was friendly and inviting.Kids loved the complimentary popcorn machine and the lemon water is a nice touch. Our room was nice and clean and nicely decorated, Loved the hot breakfast...pancakes waffles eggs , so much selection, something for everyone. I especially like how you offered gluten free items as I am celiac., We will definitely stay there Again! Will definitely bring our swimsuits next time as the pool looked great .Keep up the great job. We will definitely recommend your place to all our friends !


luvtog0, London, Canada 06/09/2017

Have stayed here before and returned. Comfortable room and convenient to hwy when passing through. It was a holiday weekend so the breakfast room was crowded in the a.m. Breakfast was good. Snacks provided when checking in. Pleasant staff.

"Great Stay"

courtneyg833, Morrisburg, Canada 05/09/2017

We recently stayed at Best Western Belleville for our small getaway. We were greeted by very friendly staff. We received complimentary coffee, lemon water or popcorn. The swimming pool was smaller but was very refreshing. We enjoyed our stay immensely.

"Great place To Stay"

881rossb, Pointe Claire, Canada 05/09/2017

Good value, great staff, good breakfast, clean rooms, lots of free parking. Unfortunately there is no on site restaurant however there is free coffee and popcorn in the lounge till 11pm. Well located for access to local shopping and attractions. We will stay again when in the area.

"Great experience"

jeanbM2261DE, Tilbury, Canada 05/09/2017

Staff is friendly and the place was very clean and comfortable. Breakfast was very good with quality food. Good experience and would recommend to friends and family. Was close to highway so did not have to travel far into the city.

"Nice room, bad breakfast "

SutterCaine, Belleville, Canada 04/09/2017

Stayed here for one night while travelling from Montreal, ore-booked the room check in was very easy. The parking lot was quite small but managed to find a space. The room was nice and the bed was comfortable, for being an older hotel I enjoyed my stay. Didn't find it overly noisy. The breakfast included, however was s big let down. This was probably the worst selection (both in choice an appearance) that I have seen. Fruit was bruised and almost spoiled, not cooked eggo waffles, muffins covered with flies.... The breakfast is not the reason for staying at this hotel, but it was quite a disappointment for an otherwise nice stay.

"Very comfortable stay"

User 27/08/2017

My husband and I stayed here for three nights while we were in Belleville for our nephew' wedding. Overall, we were very happy with our stay. The location is great - right at Hwy. 401 with access to hopping, the casino, and routes south to anywhere you need to go in Belleville. Both check-in and check-out were handled efficiently by friendly and helpful staff. The room was large, clean, and quiet even though it overlooked the front parking lot. There was a small fridge in the room and the internet access was great. Best of all, the bed was comfy! Breakfast was included in the room rate and there was a lot of choice - cereals, sweet rolls, breads for toast, juices, fruit, yogurt, scrambled eggs, sausage and bacon. The breakfast area is in the lobby so it can get crowded at peak times. But all in all, we enjoyed our stay and would not hesitate to stay here again.

"Continuous hospitality"

Stephen H, Ottawa, Ontario 24/08/2017

Front desk personnel, room service personnel and food service personnel are all very hospitable always going beyond the service norm. Pleasant experience each time very welcoming, cooperative and helpful. Always offering travel related assistance. On several occasions accommodating extra specific requests.

"Our stay in the Best Western Motel, Belleville, Ontario. A positive experience"

W1879WKjima, Meaford, Ontario, Canada 24/08/2017

From our reception at the Best Western in Belleville to our departure we were treated like Royalty. Courteous service, efficient service and friendly too. Everything was so clean and the beds were oh so comfortable. I prefer to say to folks, Follow me to BW rather than just go to BW.

"Great stop over"

jeff f, bedale 23/08/2017

Having arrived at Toronto Airport we needed somewhere at a reasonable distance as a stopover on our way to Ottawa, Belleville was any ideal distance and this hotel proved perfect for that stay. The room was pretty good, clean, decent size and the breakfast was perfectly adequate for our first day in Canada. If I had a criticism it would be the plastic knife, forks and plates for breakfast,. However, overall this is an ideal place to stop for one or two nights.

"Happy employees"

Q7892OLdavidc, Brownsburg-Chatham, Canada 23/08/2017

August 2017, we spent 4 days with our kis at this hotel. Everyone was really happy and careful with us. I do spend about 2 weeks / month in different hotels and I can tell you that our experience was a 10/10 and the breakfast with the home made baked goods & eggs where top notch. Bravo!

"great stay"

gord h, Owen Sound, Canada 21/08/2017

this was our second visit to this hotel.nice clean room great price, average people who travel on a budget will appreciate the excellent free breakfast.we'll stay there next time we come to belleville

"A+ for Excellent Service"

Paul S, Toronto, Canada 15/08/2017

My wife and I, along with two other couples stayed at this Best Western for two nights this past weekend. From the moment we walked through the front door it was evident that this establishment was run by a staff that truly cares about providing guests with the best of consideration. Riva, in charge at the front desk greeted us with a big smile, checked us in quickly then happily took an extended length of time to explain the highlights of Prince Edward County, answer all of our questions and make several suggestions as to activities & restaurants. While a couple of us were consulting with Riva, my wife and I were approached by two of the staff working the breakfast area, Maryam and Danielle. They welcomed us to the hotel and area then proceeded to ask what we were interested in doing and to offer recommendations of their own. Their enthusiasm was infectious. In between their duties in the room each would return to our group to add to her previous suggestions. It was obvious that they took pleasure helping us out. I was especially impressed when we came down for breakfast the following morning when the Danielle made a point of coming over to our table to ask what we did the day before and how we enjoyed everything. You can't teach people to do these things. It is a natural talent. As for the breakfast, it was impressive. Muffins, bagels, toast, cereal, scrambled eggs, bacon, pancakes, juice, coffee. And both Danielle and Maryam were everywhere; cleaning tables off, insuring that there was a fresh batch of eggs or pancakes at the ready, checking with the guests if anything else was needed. We couldn't have asked for more. The hotel rooms were spacious, clean and well appointed. Unfortunately our room was on the ground floor close to and facing the hotel front entrance. With guests coming and going luggage rolling into the hotel and people standing out front talking loudly, my wife and I could not get to sleep until after 3:30am. We were not at all happy with this and twice I dressed and walked to the front desk. Understandably, the entrance is public space and one cannot demand that guests not stand there carrying on loud conversations. Nor is it an easy task for hotel staff to ask these guests to take their conversations elsewhere. But to his great credit, after expressing his understanding to me and offering apologies, the night manager Solomon did his best to control the situation and ask guests to please move their conversations inside. Had the hotel not been sold out Solomon would have given us a different room but did promise to see that we had a quieter room the following night. I certainly appreciated his efforts in a difficult situation. He made certain that Riva was aware of the situation and she made finding a quiet room for us a priority, along with a reasonable concession on the cost of that first night. All in all, with the unfortunate exception of the first night, our stay was most pleasant. Every staff person we encountered was friendly, enthusiastic in providing assistance, willing to go the extra distance with a smile and cooperated easily with one another. This was most evident the morning that we were checking out. Solomon was still at the desk almost 3 hours after his shift had ended. Why? It was really busy and he knew the other front desk staff could use a hand. As the owner of a small business I understand how providing great service to my customers is truly a make or break issue. When dealing with other establishments I pay close attention to the service offered. While this Best Western is clean, well cared for and appointed it was the incredible staff that really made our stay most pleasurable. Kudo to them.

"Staff is excellent."

Josephversace, Orillia, Canada 13/08/2017

The best part of the stay is the welcoming, attentive and friendly staff. The hotel is nice. Bonus for being dog friendly without an added cleanup charge. The room is tastefully decorated. Our coffee machine was broken and the fan in the bathroom was quite loud. Other than that a pleasant trip. Thanks especially to the front staff.

"Consistently good"

ericbkihei, Greenville, South Carolina 08/08/2017

It's not fancy or very modern but it's always clean, great service and a great breakfast. Book ahead because they do fill up. It's a little pricy but the competition in the area is just terrible. The staff is always friendly ad very attentive. The beds are comfortable and its quiet.

"Nicest Best Western"

User 05/08/2017

Had a great time. The staff were excellent. The property was well kept. The pool was nice but always busy, and the hot tub is great, but only one and it is small. Breakfast was very good. Hot and cold choices.

"Friendly, pricey sub par rooms"

Courtney2210, Ottawa 03/08/2017

Stayed here for a few days. I chose this hotel due to their pet friendly policies. Very friendly staff. The breakfast was lacking in terms of quality and quantity and slow to refill. Bed was a tad bit small and not overly comfy. Nice pool and hot tub.

"Charming Staff"

TorontoSER, Toronto 02/08/2017

This basic hotel is super clean and comfortable. The beds and pillows are divine. But what makes this hotel stand out is the staff. Nothing is too much trouble to make your stay comfortable. The kitchenette in the main lobby supplies coffee, tea and certain nights popcorn. You are made to feel that you are a special guest. Nice feeling.

"My home away from home."

User 31/07/2017

As always, when I arrive at the Best Western in Belleville, I'm greeted like a friend. I feel so welcome and relaxed when I get there. The rooms are comfortable and service is great. Highly recommended!

"Very nice"

Majolo450, Montreal, Canada 28/07/2017

Very clean room and wc. Towels are thick. Nice hot and cold breakfast. Well located. Bed is so so but pillows way too big. Staff is nice. Many families. Pool is large . Lots of malls near by and restaurant options

"A great place to stay!"

williamtH1741RA, Wellington, Canada 27/07/2017

We love coming to the Best Western Belleville because the hotel owner updates the interior and exterior of the hotel from time to time and keeps it looking fresh and up-to-date, plus the owner and his staff are friendly and wants to make sure the guests are happy, content and enjoying their stay.To us this hotel is our home away from home.

"Convenient location, clean, and pleasant"

simkamak, Montreal, Canada 23/07/2017

We stayed at the hotel for the weekend. The room was nice and clean. So was the bathroom. Staff was very courteous and accommodating. We did not use the indoor pool, but it looked like a fun place for a quick splash with kids. Breakfast had your basic line-up of eggs, sausages, waffles, yogurts, and pastries. Nothing special, but a good variety. Overall, very pleasant experience.

Ryan W, Manager at Best Western Belleville, responded to this review
Thank-you for staying at Best Western Belleville. We are glad you did, and we appreciate the great comments! Please visit us in the Bay of Quinte Region again soon!

"Great Stopover minutes from Highway 401"

User 23/07/2017

Had pre booked 1 night. Arrived early at 1 00pm seeking information on the local area and was surprised when the very helpful receptionist offered that our room was available. Large comfortable clean room with tea/coffee facilities and fridge which was a bonus. Good free wi fi. Restaurants and shops within walking distance. Breakfast was adequate and constantly topped up by one hard working member of staff. Ok so it was paper plates and plastic cutlery but that didn't affect the quality of food. Check out was swift and pleasant.

Ryan W, Manager at Best Western Belleville, responded to this review
Thanls-you for choosing Best Western. We are glad you did and are grateful you had a great stay. Have a great summer, and we hope to see you again soon!

"Long weekend Getaway"

User 21/07/2017

We stayed here for a long weekend getaway. The hotel is very clean and the location is great, walking distance to several restaurants and the shopping mall. The kids loved the pool and the fenced in garden. The hotel staff were very helpful. Breakfast was excellent. The rooms were a bit small for 4 people when the sofa bed was out.

Ryan W, Manager at Best Western Belleville, responded to this review
Thank-you for choosing Best Western. We are glad you did! We are happy that you were happy with us, and we hope to see you again soon!

"Good hotel for a stop over"

shutcheson, Fife, Scotland 19/07/2017

Used this hotel as a stop over between Toronto and Ottawa after a long flight from the UK. The hotel is well situated just off the 401 and easy to locate. If coming off the 401 however you have to go past the hotel and take the next left to enter through the rear entrance due to the road layout. Plenty of dining options and stores nearby. Welcome was excellent and staff extremely helpful. Also having a free popcorn cart offering goodies and delightful smells on checking in is also a bonus! Room was excellent and complimentary breakfast had plenty of choice with different hot items each day.

Ryan W, Manager at Best Western Belleville, responded to this review
Thank-you for choosing Best Western. We are glad you did! We are incredibly happy that you chose us and you had a great stay! We hope to see you soon.

"Poor Value"

georgehutchisonv, London, Canada 17/07/2017

insulted by telling us a wineglass would be added to our bill...just for borrowing one & returning it the next morning.Three steep stairs in lobby up which we had to negotiate our luggage. There was no elevator. Breakfast was self serve...on paper plates & plastic cutlery.

"Quick getaway"

laruPeterborough, Peterborough 14/07/2017

My wife and I went here for a quick golf getaway since I had arranged for a large group of guys in May and enjoyed it. We found the breakfast was handy as you could eat when you wanted and what you wanted. Staff were knowlegable and friendly and were available when needed.I would recommend this hotel for stopovers or short getaways for the Quinte region.

"Very Pleased with this Hotel"

kreid1998, Toronto, Canada 13/07/2017

We enjoyed staying at this hotel. It was located conveniently just a short way off the highway and the rooms were clean and comfortable. The staff was friendly and courteous and promptly took care of our special requests.

"Our Stay"

P781CStanyam, Kingston, Canada 12/07/2017

We had a great room clean and air conditioned. The breakfast was terrific with a great assortment of items as well as coffee, tea and hot chocolate and popcorn through out the evening and night time. The pool although small was just the right temperature and the jacuzzi was amazing after a long day of driving and walking. The staff were polite and answered all my questions...loved my stay and will continue with Best Western...

"Great Hotel"

stanceyrpn, Eldorado, Ontario 04/07/2017

Beds were comfy! You have to be patient for the breakfast...the toaster took forever!! Waffles were not cooked. Pool was nice! Staff were very friendly. Shopping close by! We were able to get joining rooms so our friends were close by!

"Nice surprise"

User 03/07/2017

My familly and I (6 pers) and a dog stayed at the Belleville BW and were quite surprise with the quality of our stay. Exceptional staff were working there and they were always asking us uf they could di something else to make our stay better.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank-you for staying with us! We appreciate your patronage. We are more than happy to have you stay with us and hope to see you again.

"Awesome Place"

F8734XCdavids, ottawa, Canada 28/06/2017

This is an awesome place to stay. The best one that I have ever stayed at anywhere. Wonderful selection for breakfast. Had everything covered that you would want to eat. Rooms are wonderful, airy and we stayed in a room that was away from any site of traffic or noise. Staff were excellent and extremely friendly. Location was centralized to anything that you would need.

"Comfortable Stay"

ShoppingBound, Ottawa 23/06/2017

One thing that is always so nice when you arrive at a hotel is a warm welcome. And we certainly had this! The staff is fantastic! I was a little concerned for noise when I saw how close we were to the 401, but it was a very quiet stay. Rooms are a little dated but clean and comfortable. Parking right outside the hotel and free. A mini fridge in our room, which is always nice. Breakfast included and the dining area and choices were above satisfactory. And if you're looking for food and shopping, you are in walking distance to a mall and every fast food joint you can think of. There are some nicer dining establishments in walking distance as well. There is no reason to dislike this place.

"A pleasant surprise."

Scrappydoo2014, Bradford West Gwillimbury, Canada 23/06/2017

The location is close to the 401 as you exit into the downtown of Belleville. Ample parking and the rooms are very nice. The bed is very comfortable and the hot tub and pool are a welcome end to a long travel day. The big surprise was the full breakfast area and food in the morning. Hot food not only cold cereal. Seating is limited only because everyone takes advantage of the hot food. They do make extra seating available on the second floor which almost no one uses so it nice and quiet.

"A very satisfactory stay."

Rod P, Ottawa,Canada 22/06/2017

The room was comfortable and fully satisfactory. The front desk staff were friendly and helpful. The included breakfast was very good - better than one we had had at the Toronto Hilton for a very fat price.

"Mini Vacation in Belleville"

David H, Ottawa, Canada 22/06/2017

Our experience at this Best Western was just awesome. All of the staff were super friendly and made you feel just like you were at home. The room was very clean and quiet and breakfast was very good. We would recommend this Best Western to everyone.


Dformtoronto, Toronto, Ontario, Canada 20/06/2017

Spent a night in at the Best Western Belleville June 2017. Although the city did not offer the romance that we were looking for the hotel was great and the staff was amazing. We were hoping for a move Lake Side walking trip but this location does not offer this. This is a good location for overnight stay if crossing into the US border.

"On our way to Niagara Falls"

BayswaterMontreal, Montreal 17/06/2017

Great hotel - great staff - great breakfast and everything worked well as usual. Right off the 401 but no traffic noise. The addition of floor to ceiling windows makes the room that much brighter and fells bigger.

"Great place to stay."

User 15/06/2017

The morning of our arrival I received a text message from the hotel saying welcome and asking if there was anything they could do for us before our arrival. Impressive! After we checked in I received another text asking if we were pleased with our room and reminding us that if we needed anything to call them. The staff were extremely accommodating and friendly. The best attention we have ever received at a hotel. The room was clean, the bed comfortable, great water pressure for the shower. The wi-for wasn't great cans I talked to the staff about that. There is a pool and hot tub with comfortable chairs to sit in. Breakfast is included and was good with enough variety. After checkout we received a text thanking us for staying there and asking for an overall rating. We will go back for sure. I would rate it a 4.5

"Excellent, friendly, clean"

jackiemZ7378SH, Belleville, Canada 14/06/2017

Awesome service, we were on a house hunting trip and they honoured a military discount. Pet friendly and quiet with clean updated rooms. The breakfast was great for a small hotel and the pool was very nice.

"Good value"

michaelrS6064GH, Greenville, South Carolina 12/06/2017

Located just of the highway and within easy distance of all the attractions of Belleville. Coming off of the highway it is a little difficult to find the main entrance to the hotel, but once in the parking lot there is plenty of parking soace

"Great Stay"

Xraymagic, North of Toronto 12/06/2017

Hotel was nicely decorated and clean with very pleasant staff. The swimming pool and hot tub were clean and in good repair with good hours of access. Full breakfast available. Enjoyed our night here very much

"Great Place to Stay"

annagG1132LP, Renfrew Ontario, Canada 06/06/2017

My first choice of a hotel to stay in Belleville. Treated with dignity and respect by all employees. Very clean and excellent breakfasts in the morning. Quiet during the sleeping hours also highly recommend staying here. .

"Best Value in Belleville"

Damian A, Mississauga, Canada 04/06/2017

I stayed at this hotel with a group for the OFSAA track & field championships in June 2017. The hotel was clean and the staff was accommodating. The hotel lived up to the #1 value hotel in Belleville as listed on tripadvisor.

"Great experience"

peterkS2504SD, Winnipeg, Canada 03/06/2017

All the staff were wonderful and accommodating. Rooms were clean and a pride of place was felt in all areas. Would stay again. Close to all services and had the chance to use the 10% discount (using teh room key) at Shoeless Joes which is located just across the street.

"Weekend Visit to Belleville"

V9405RKpamelab, Niagara Falls, 01/06/2017

Room was in clean and orderly state. Condition of furniture and appliances all in excellent condition. Temperature of room was decent. Lobby is nice and large and roomy. Wide selection offered for breakfast. Plenty of seats available to sit at during breakfast or relax in the evening. My children enjoyed the pool. Towels available at pool side to use.

"Would recommend and return"

carole b, Brick, New Jersey 31/05/2017

Room was comfortable and clean. The location is convenient to the highway and great choice of restaurants. All staff from booking, check in and included breakfast were helpful and polite. Breakfast includes locally homemade pastries. Room rates are competitive to the area.

"Welcoming Experience!"

Scott_42195, Ottawa, Canada 30/05/2017

We have stayed here a few times but this is our first review. The person at the front desk greeted us warmly and enthusiastically. We complimented her on the renovations to the front entrance (work was underway we we last visited in March) and she was clearly proud of the improvements they had made and thanked us for choosing to stay with them. Check in was fast and efficient. Our room was clean and the bed very comfortable. The bathroom fan was a bit noisier than we'd like but otherwise the room was quite quiet. The breakfast buffet had a good selection of hot and cold items. We noticed that they had added a second breakfast area to relieve the seating scarcity we had sometimes noticed in past visits. Check out was just as fast and efficient as check in. In fact, the staff we encountered from the front desk, to the breakfast area to housekeeping were all friendly and engaging. We'll certainly be back in the future.

"Very nice rooms."

Ian M, Petawawa, Canada 29/05/2017

Nice pool and hot tub area. Slow and buggy Internet. Continental was okay if you like that but could use a breakfast with freshly cooked eggs. No fitness center but I was told hotel guests have a prefered rate at the nearby gym. Overall good experience, need improvement on the Wifi.

"Great staff"

User 26/05/2017

Very friendly staff both at check in and check out.Clean rooms bed not as soft as I prefer but still reasonably comfortable. Priced a little higher than others. Great hot buffet breakfast. TV in the room a bit on the small size.

"Our May long weekend getaway"

Della M, Marathon, Canada 24/05/2017

We enjoyed our stay at the Belleville Bestwestern! The staff was courteous and helpful. It was a good location. Also good value! The mattress was a little soft for our liking but that was our only complaint!

"A nice place to stay!"

jameskul, Toronto, Canada 22/05/2017

We stayed just one night while on a road trip but we were very happy we did! I haven't always liked Best Western's but this location is comfortable and well run. The room was fairly spacious and very clean. The breakfast was just what you would expect for a place like this (nothing special, but with some hot items) but included in the price. Conveniently located next to highway 401 and the Quinte Mall, but nowhere near the lake if that's what you are interested in.

"Travelling to Niagara"

Andrew R, Quebec City, Quebec, Canada 17/05/2017

Very nice place, it was our second and third stay. When travelling to Niagara we always stop by for one night going to and coming from Niagara. It is near the 401. Very comfortable room, it is calm, The place and the choice for the morning is great.

"Best Western Belleville"

GaloshesGuyRedFrog, Bocas del Toro Province, Panama 15/05/2017

A group of us went for a high school reunion and this was one of the hotels arranged for us. I had not expected the level of service, cleanliness and large size of the rooms. They were reasonably priced and the staff were exceptionallly attentive. The morning breakfast was standard Best Western fair but it was notably fresh all 'rubber eggs and dried out sausage'.

"Comfy beds!"

User 15/05/2017

Always have a great experience at The Best Western. Very friendly staff, hot breakfast and the beds are so comfy. The indoor pool and hot tub is also awesome after a long day out. Will definitely recommend this hotel!

"Best Western Belleville, Ontario"

justnona, Orono, Canada 14/05/2017

This hotel is the best in town always clean and has a great staff. The breakfast buffet is plentiful and always fresh. The rooms are clean, modern and staff take extra care to make your stay pleasant. An added bonus they serve fresh popped corn in the lobby in the afternoon. Nice job

"excellent hotel"

william f, oshawa 07/05/2017

i booked this hotel through best western diamond select for Friday night may 5 2107 for one night we went to kfc which is south of the hotel and bought our take out supper and ate in our room while marie watched y&r heading north from kfc the entrance to the hotel is right next to the pioneer gas station entrance the is a very narrow entrance and I missed it I had to go forward for a hundred feet and safely did a you turn I was now on 62 south as if I had just come of the 401 at the traffic light turn left on to bell road the entrance is on your left fifty feet or so but bell road westbound was very heavy waiting for the light to change so i did not want to create a traffic problem by waiting so I drove to the next traffic light and turned left doing a you turn and coming back to westbound bell to the hotel entrance. the hotel was recently renovated so the rooms were new we checked in and used the elevator to the 2 nd floor for our room entering the room the 4 piece bathroom is on your right then the closet a king size very comfortable bed with night stands a silent heating air conditional unit windows then a desk and chair with the tv and the fridge no micro wave this was a very comfortable room with lost of room to move around the breakfast was buffet toast and pastry scrambled eggs sausage flats pancakes juices and tea or coffee the breakfast area was incorporated into the front lounge and reception desk the staff was very friendly which gave us an enjoyable stay we will be staying here on our next trip to belleville

Ryan W, General Manager at Best Western Belleville, responded to this review
Good morning. Thank-you for your review of our hotel! We are happy you are a Diamond Select Member, and thank-you for continuing to stay at Best Westerns.

"Great location! Good tips from hotel reception"

MTLtravelfun, Montreal 05/05/2017

What I liked: 1. Hotel reception was very helpful and friendly when I called ahead to ask questions 2. Hotel reception was also very helpful giving us tips about taxis – it is best to call and book ahead because there seems to be a ridiculous shortage 3. Requested room ready before regular check-in and appreciated they were able to accommodate 4. Great location! Very close to main mall. Easy to walk to several fast food places to eat 5. This is an older hotel, but clean, simple room – didn't really look around too much since attending wedding 6. Breakfast was included in the price 7. Cosy breakfast and sitting area What could be improved/other comments 1. While, I understand the front of the hotel is under construction – it hides the hotel from view and could cause confusion when initially coming in. It also means you need to stand outside to really see a taxi. 2. Breakfast wasn't that great – even though pancake machine is cool – the pancakes have no taste 3. In the morning, the elevators really smelled of spray.

Ryan W, General Manager at Best Western Belleville, responded to this review
Good morning and thank-you for taking the time to review our hotel! I'm glad we were able to accommodate you and your needs. We hope to see you again soon. I'm pleased to let you know that our new construction of the hotel fascia and entrance is finished this week, in time for summer. We have just improved breakfast this week, adding more items, and we will address the cleaning products we use in and around the elevator. Have a great week.

"Overnight stay"

ginab239, Beleville, ON Canada 27/04/2017

The hotel is quaint and in a good location. It is near malls, gas station, restaurants, fast foods and 401 highway. The receptionists were friendly and accommodating. The hotel is under renovation and so there were a number of construction materials right on the front and side doors.

Ryan W, General Manager at Best Western Belleville, responded to this review
Thank-you for reviewing our hotel on Tripadvisor. We are happy that you chose Best Western. We are happy to announce that our construction of our front entrance and fascia of the hotel are completed this week. We hope to see you again soon!

"Very well cared for, great place to relax during business meetings/events"

User 23/04/2017

I had a very positive experience with Best Western Belleville, the staff were very kind and helpful to me. I had a couple of little things I needed help with and they went out of their way to really ensure my problems were solved to my satisfaction. The room was clean and the beds really comfy, the hottub and pool were a huge blessing. The poolside lounge was a haven of relaxation after hours on the highway.

Ryan W, General Manager at Best Western Belleville, responded to this review
Good morning, thank-you for reviewing our hotel on Tripadvisor. We are very happy that you enjoyed your stay with us, and we look forward to seeing you again soon!

"Great Value @ Best Western in Belleville"

Sue E, Sarnia, Ontario, Canada 20/04/2017

This hotel is conveniently located right off the 401 in a busy shopping district very close to restaurants and shopping mall. We have stayed multiple times at this location when we visit family and have never been disappointed with any aspect of our stay. The hotel is immaculate, staff are friendly and helpful. The buffet breakfast (included) is exceptional and the service area is very clean and buffet items are plentiful and the variety of items is excellent. The indoor pool/atrium is also immaculate. 5 Star rating from this very satisfied customer!

"Great location!"

Mary-Lou S, Belleville, Ontario, Canada 18/04/2017

The location is immediately after you exit the 401. The rooms are clean and very comfortable. Breakfast is good and offers a selection. Staff very friendly and helpful. They are available to make suggestions for tourist.

"Good hotel.. great staff"

catjo100, Cambridge, Canada 16/04/2017

Hotel had some kind of construction at the entrance but it didn't bother us... we love the staff here.. always courteous and friendly. There is a smell in the lobby and elevator that seemed to be sewer? Maybe the reason for the construction? We have stayed in this biel several times but this is the first time we had encountered this... we'll stay again!


djr171, Ontario, Canada 11/04/2017

Great place to stay, they are doing construction but did not bother us in any way. Breakfast was great, fresh popcorn in the evening was a great treat. Beds and pillows were like sleeping on a cloud, even asked where they got their pillows. Lots of restaurants and shopping close by.

"Nice hotel, great pool"

User 10/04/2017

We went there in April with a group of 11 families. Although the front entrance was being renovated, the hotel was really confortable. The staff was really friendly and the pool is large and enough space around it for 15 kids + parents

"Nice Beds"

V6165EVpaulw, West Midlands, United Kingdom 01/04/2017

Good clean and comfortable. Nice pool and hot tub. Breakfast had great options. Staff polite and helpful. 10% off coupon for Shoeless Joe's was a great perk. Easy check in and check out. We will definitely return for a golf package weekend.

Ryan W, Manager at BEST WESTERN Belleville, responded to this review
Good morning and thank-you very much for your response. One small favour, it looks like you might have wanted to score us higher ;) Thank-you for staying with us and we look forward to seeing you again soon!

"Very nice "

User 30/03/2017

Very nice hotel. Clean rooms and comfortable bed. Staff was very friendly. Alot of choice for restaurants in the immediate area. Front entrance being remodled but did not cause any issues for my stay.

"Short Area visit"

garantje, Barrie, Canada 27/03/2017

Nice hotel very friendly and helpful staff, beds were very comfortable and they switched our rooms last minute to allow for adjoining rooms with the kids. Electric car charging station was a nice option to plug in our car.

"Great location, goid price, great service every time"

User 22/11/2016

I stay here every time I'm in town on business. Lots of places to eat and shop within walking distance. The rooms are nice, the pool is lovely, and the breakfast is good. Very comfortable and a great rate.

"Barking Dog"

Peter D, Ottawa, Canada 21/11/2016

My wife and I stayed here for two nights while exploring Prince Edward County. It was an easy decision, since the cost was much less than anything in PE County. The hotel met all our expectations - it was clean, the staff were friendly and we slept comfortably. The popcorn was a nice added touch. The hotel is close to a number of restaurants. In fact, we decided to take a walk the first night and explore the neighbourhood to find a place to eat. One disappointment - there was a dog in the room next to ours that barked incessantly the second night of our stay. Thankfully, the barking subsided by the time we decided to go to sleep.

"Nice stay!"

Jaiman24, Ontario, Canada 15/11/2016

The bed was comfortable, room clean and well stocked... Staff were friendly, ample parking. I didn't use the pool but I did use the lounge area every morning for the breakfast and it was clean and breakfast was decent! Good place to stay, I would stay again and recommend the hotel!

"Not professional"

User 14/11/2016

The front desk guy doesn't pay attention to the desk so when a customer comes they wait. Then I saw all the managers bullying the hostess. The reason I'm writing a review is because I felt bad for her after they said what they had to say. When she came back out you can tell she was crying. If the head boss is reading this it was unprofessional what you did. She was nice the food was wonderful everything was cleaned and everyone that I saw she greeted them she said good morning asked how they were and took her time with them. Then she would run back and do something but then 5 to 10 minutes later she would come back and repeat. Treat your employees better or your going to lose the good ones. I won't be coming back here. The employees were very nice the food and destination is great. The rooms were nice but the managers are horrible to their staff from what I saw. Just from seeing that turned a 5 review to a two.


User 14/11/2016

I always stay here when visiting Belleville. It's like my own Cheers, as I'm greeted by name as I walk through the door. Rooms are comfortable, staff friendly. They even text before to see if you need anything when you arrive.


jcd152, Toronto, Canada 11/11/2016

This hotel should be shut down, it's a waste of money. I was their Wednesday to Friday for business. The breakfast could of had more of selections. Also my room had hair on the bathroom floor. Friday morning I wanted to leave early around 6-630 am. Their was no one around then I saw a girl come out and I asked if she could help me and she said I'm sorry I can't but I will get him for you. He was hiding in the back, not professional. So after 10-15 min I finally was able to check out. Who ever owns this place should be ashamed. The rooms could look cleaner and more upgraded. The front desk guy who I can't recall his name but he was older should do his job and stop sleeping in the back, and breakfast could be better. The only person who helped me was the one who brought breakfast out. Very disipointed.

"Service sucks"

mastiffc, Toronto, Canada 08/11/2016

If you are planning on an early checkout. Dont bother coming here. I would recomend staying at another hotel within the city. I tried to check out at about 6am and there was no one around. I waited at the desk for multiple minutes and still no one came. Thankfully enough a young lady found the guy for the desk and told him i was there. His name was Gordon. He started making excuses when he saw me saying he never heard me etc. He also said the young lady that helped me was his "early warning system" I was very frustrated to learn that he was basically waiting for her to tell him there was someone at the desk. Then while checking out he kept talking and took forever to complete my paperwork. I'm so dissapointed with this stay here. There was hair in my room and then there was the desk guy who couldnt be found, but for the breakfast lady. Maybe improvement is needed on the lazy morning staff!

"Well located and comfortable"

BayswaterMontreal, Montreal 07/11/2016

Situated just off the 401 with no traffic noise we use this hotel as a stopover on our way from Montreal to Niagara Falls. The staff here at all levels are excellent. The breakfast is great and the beds are very comfortable.

"Motel... not a hotel."

Derron T Mr L, Toronto, Canada 07/11/2016

Good customer service but very old rooms. I would consider this a Motel.. The location didn't have room service and offered breakfast in the cramped lobby. The bed was very soft and uncomfortable, felt like I was sleeping on a pullout couch.

"Amazing Service!"

User 26/10/2016

My husband and I recently attended a wedding in Belleville and stayed at the BW. From the time we booked the room until the time we checked out the staff were absolutely amazing and truly made our stay personal. We not only received confirmation of the booking, but also a text on the day of check in to ensure that we didn't need anything else. When we checked in the staff remembered that we were there for a wedding and commented on how good we looked! The service was so personal and every person at the front desk went out of their way to speak to us and to help us in finding out way to the reception. What an amazing team of professionals!

"Stayed for business"

Lisa O, Hamilton, Canada 26/10/2016

I stayed here recently for business. The hotel is in a good location, close to the mall/restaurants. At check in I waited over 5 minutes as there was only one person working and she was on the phone. The room was clean.I am not sure I would stay here again if I returned to Belleville.

"Pleasant stay."

Pauline W, Grange Over Sands 25/10/2016

Stayed 2 nights. Nice welcome.We were on the second floor. Clean room, overlooking the front car park. Reasonably quiet. Quality of bed was good, as was the duvet etc. Breakfast was included in the seating area as you enter. Just help yourself. Used the pool one of the days. Rained the whole time we stayed,so didn't do a lot of exploring. Did go into Downtown for a walk around the day we arrived , as that was going to be the only dry time. Work going on there,starting to look good. Plenty of shops and food places near the hotel. So we made the most we could of the time here. Stayed in a couple of Best Western's on this holiday, good thing is you know you will get a certain standard and can rely on this.

"Hospitality Plus Bacon"

Stephen H, Ottawa, Ontario 25/10/2016

Personnel are super friendly and hospitable and very accommodating. They acknowledge reservation the day before arrival and inquire whether there are any special needs. Hot breakfast are consistently great especially the bacon days. Rooms, beds and pillows are very comfortable. Location is ideal for business purposes. Pool in hotel

"Perfect for the Traveller"

Tom W, Niagara Falls, Canada 23/10/2016

My wife and I stayed at the Best Western for two nights. The hotel is located adjacent to the 401 Hwy and lots of shopping. The room was clean, the staff friendly, and the included breakfast, with lots of bacon or sausage, was far more than we usually find on our travels, Although the prices are slightly higher than we usually like to pay we will definitely stay here again on our next visit to Belleville.

"Favorite hotel in Belleville "

Mike R, Stratford, Canada 21/10/2016

We have stayed at the hotel many times when visiting family, and on average it is miles ahead of the competition. Best value in town, great breakfast bar in the morning and a helpful staff. The pool is always in great shape. 5 stars if it wasn't for their terrible WiFi, but hopefully they can solve the issue.

"Great staff "

Michael S, Belleville, Ontario, Canada 17/10/2016

We rented a room as a gift for friends of ours as a bridal present. The staff were accommodating, they allowed us to decorate the room and fill their fridge with drinks. The hotel texted our phone both before and after to ensure the stay was ok.(pretty cool)

"Really Good Value - Great Front Desk"

StanMJ, Ottawa, Canada 17/10/2016

We stayed for 4 nights during the Thanksgiving period. Upon arrival, we were greeted by Meagan. She was enthusiastic, welcoming, friendly and made you feel like you were more than just a customer. We were early but our room was ready. The 3rd floor king bed room was clean, large, bright and away from the elevator as we had requested. There were a few little things that we requested and Meaghan provided everything with a smile and always "No problem, I'm here to make your stay a happy one" and indeed she did. When she found out that we were celebrating our anniversary she gave us a handwritten card, a very thoughtful and appreciated gesture. The included breakfast is simple but hearty and plentiful, toasts, muffins, bagels, eggs, bacon, pancakes, coffee, tea, juices, and cereals. The location is convenient and you can walk to many restaurants and shopping. A good value.

"Wonderful place and Excellent Staff"

Mahendra L, Toronto, Ontario, Canada 28/09/2016

My wife and I were coming back from visiting 1000 Islands and it was late at night. I was feeling very tired and knew I could not make the drive back to Toronto. So we decided to stop in Belleville and try and get a room. We stop at the Best Western and the night staff was very welcoming and helpful. She made us feel very welcome and comfortable. We got a great room. Thank you to the staff on the night of Sept 17. PS> Great breakfast next day.

"A good experience"

karmacoma, Toronto 16/09/2016

Stayed here for a night with the family during the labour day long weekend. Room was clean and spacious and the staff was friendly. We enjoyed the complementary breakfast and liked the fact that the pool was open quite late. Being one of the busiest weekends of the year, the hotel was quite full. When we went down for breakfast in the morning, it was clear that they were somewhat understaffed to handle the rush of people waiting to eat. For the most part, there was just one gentleman tasked with restocking the food and taking care of the buffet line. It was a stressful and chaotic situation, but at no point did he look frazzled. In fact he always had a smile on his face, was joking around with the patrons and was utterly professional. I commended him on his great work, though forgot to get his name, and wanted to make a note of that here. Sometimes it's not just the room that leaves you with a good impression of a hotel.


luvtog0, London, Canada 11/09/2016

Used points for this stay. Very comfortable room on ground floor - convenient to pool and breakfast. Lots of shopping and restaurants nearby. Easy access to 401. Only issue was a group of men who monopolized the hot tub while having their drinks in the evening. Morning swim was great.

"Reliable choice"

Linz61, Toronto, Canada 01/09/2016

Typical but not disappointing. Convenient location, pool, hot breakfast, pleasant service. No surprises but often that's a good thing. The mall is across the street and your only minutes from the highway so this is a good overnight stop,

"So much noise"

M C, Rive-sud 01/09/2016

The ventilation very noisy and poor. Would need update for decor and breakfast area. Morning staff very slow. Arrival was difficult could not find the reservation even with confirmation number. We were asking for direction to find a Tim Hortons in the area but the young lady did not seem to know where in Belleville. Every location according to her but not very clear.

"Belliville a stop along the way"

Gerald C, Windsor, Canada 28/08/2016

Nice clean Best Western nothing outstanding here but overall a nice place indoor pool and a good breakfast . Jut off the 401 rates where a bit on the high side but comparable to the rest of town . Easy parking

"Room was okay"

LindaScannell, Portage, Michigan 28/08/2016

The room and hotel itself was adequate, but the eggs on the breakfast buffet were the worst! It didn't feel or taste like eggs, which was a grainy, dry substance, disgusting! We did enjoy the location near Prince Edward Island.

"Perfect Little Place"

DO5458, Ottawa, Canada 27/08/2016

Three of us had occasion to stay one night while visiting the area. The hotel seems quite new, is very reasonably priced, and easy to find. The rooms were a decent size and nicely appointed. The beds were brilliant - so comfortable I was reluctant to rise after a nine and one half-hour sleep. The complimentary breakfast offered a good selection, which should satisfy most people. We had a dog with us and were delighted to find Memorial Park a block away for her run.

"Would stay again"

RosannaZM, Montreal, Canada 25/08/2016

Everything was impeccable. Considerate staff, welcoming environment, cleanliness of the rooms and excellent, tasty breakfast. The only problem is that they did not take the gluten free requirement very seriously. They offered frozen gluten free bread and insisted it could have been toasted. They did not seem to understand the concept of cross contamination. However, the eggs and bacon, which were gluten free, were very good.

"Fun sisters reunion"

shoppernut, Ontario 23/08/2016

Hotel was close to the mall to shop and several great dinner options. We went to dinner and a concert in town. Clean hotel great breakfast all good! Hotel was under renovation and we were never inconvienced Would stay again

"Quick Stay butGREAT"

Will F, Deep River, Canada 21/08/2016

Great place to stay nice clean and a great Breakfast for me my wife and my kids, The BEST part iis Forget about all the online booking options BOOK directly with the hotel for the best deal/ We were quite happy with the hotel overall and only wish we got there earlier to check out the pool.

"Don't let the outside fool you"

George F, Canada 14/08/2016

The outside looked a bit tired, but the inside and the room were fantastic. The room and the inside of the lobby and breakfast area were very well done. The room was spacious and comfortable. The Hotel is right off the highway and very convenient. Adjacent to it were many places to eat and shop.

"Consistent Quality"

ericbkihei, Greenville, South Carolina 12/08/2016

I've been staying at this hotel annually for over 10 years, traveling from the USA. It's the last stop for us before we head to a cabin for vacation. It's always clean, the staff is always friendly and the rooms are comfortable. The breakfast is always good, with eggs, sausage, pancakes and a good variety of other things. It's right off the 401 Hwy, close to good food and a Walmart nearby. They get full so make sure you get a reservation. Compared to other hotels nearby this place is the clear choice.

"Great price vs quality value!"

Minesh P, montreal, Canada 05/08/2016

The rooms were clean and helpful staff . Great quality vs price value. Working internet unlike other hotels.Enjoyed the stay...Recommended the place for to everyone.Just 40 min to sanbbanks beach. Includes hot breakfast and indoor pool.

"Best Western"

Gaston D, Metcalfe, Canada 04/08/2016

Satisfied but hotel needs a little upgrade but staff were very nice to us . Hotel was clean but the smell of smoke in the lobby and throughout the hotel was bad . Need to change the carpets to get the smell out of there .

"Busy spot in the summer"

EastCoastCanada, East Coast Canada 02/08/2016

The hotel was what we expected and sold out the night we stayed travelling down the 401. Convenient stop just off the highway. Room was clean, the bed was comfortable, shower was good, the decor was a little dated and there was a fridge in room. We had no bath towels when we arrived, but a call to the front desk quickly got this fixed. Obviously a busy spot in the summer- glad we had a reservation. Hot Breakfast was good, but coffee machine was not available when we were eating- had to come back to get coffee. Staff very friendly and welcoming. For a nights stop on a long drive it was ok.

"clean comfortable huge breakfast"

Devora W, Toronto, Ontario 02/08/2016

near all shopping in Belleville.We stopped here on our way eastward. In my opinon the beds were too high up to crawl into if youre not young and athletic. Otherwise a very pleasant stay and No complaints

"Spacious and comfortable"

Pushkatrina, Niagara-on-the-Lake, Canada 31/07/2016

Location was easy, just off Highway 1. Lots of restaurants and shopping close by. Our Queen room had a sofa bed, too. Mini fridge was nice to have. Wifi did not work in the morning but were told that it was the fault of the Internet provider. Would have preferred a less expensive hotel (seems over-priced for a place like Belleville) but there is not much to choose from in this category in the area. Breakfast was the usual, nothing special, and the eating area was too crowded.

"family get away"

Neal C, toronto, Canada 29/07/2016

it was a nice quiet hotel with great in room stuff and excellent breakfast! friendly staff. located close to highway and very close to tons of food and shopping with major stores and lots of local ones to

"Nice but overpriced."

JayKoss, Toronto, Canada 24/07/2016

Stayed there with family over the weekend. It's a small 3 storey hotel with typical Best Western standards. It was very clean, great pool, good breakfast and friendly stuff. Giving only 3 stars cus of the price of almost $200 per night. We stayed in bigger cities and in nicer hotels for $100-$120. In US for about $60 USD so in my opinion this hotel is overpriced. Nothing alse was wrong with it and we had a pleasant stay.

"Clean, comfortable and friendly"

Ivette D, Hollywood 21/07/2016

The hotel is right off of the main highway and is located near many restaurants. The staff is friendly and very helpful. The rooms were pretty, clean and the beds were very comfortable. The free breakfast was delicious and included pancakes.

"Moving across the country "

User 21/07/2016

Great stay and staff only complaint is the hot tub should be bigger as it barely fit two adults. Other than that everything was great with our stay we loved that the hotel pool was opened as late as it was, it gave us the opportunity to wasted the kids energy after a day in the car.

"Best Hotel of Trip"

Donald D, Northville, United States 20/07/2016

No hesitation recommending this hotel! Great value, location and staff. When traveling through or in Ontario, Canada along the north shore of Lake Ontario this is where you should stay. Easy on and off expressway but far enough for quiet.

"Worst Stay Ever! Beyond DIRTY"

tjhalifax, Halifax, Canada 19/07/2016

One of the worst hotel stays ever. We will never return to another Best Western again. Just look at the pictures. The pictures don't show the pubic hairs all over the bathroom floors, walls and shower. Used Half empty shampoo bottles. So we asked for another room, told they only had one left, which was think was only to shut us up. The staff really didn't seem to care. The next room was no better, dirty shower with more pubic hair than the last room, dirty floors, popcorn all over the place, bed frame was falling apart, smashed my shin which left a nasty bruise. Can't see it too well in the picture, but there was a receipt from a strip club on the floor. We asked if someone could clean our room and they told us there was no one around to do that. We didn't stay the full night, we kept thinking how they probably didn't even change the sheets or towels. What a dump!

"Nice break"

Marilyn A, Palmetto, Florida, United States 19/07/2016

I stayed two nights at the BW Belleville and found it clean, comfortable and welcoming. The staff is outstanding, and went out of their way to be helpful. The beds, bath and appliances were great. When we had to leave because one of our group became ill, they called and helped cancel our next nights stay. I am becoming a fan of Best Westerns!

"Friendly staff, poor beds"

Torontofave8, Toronto, Canada 11/07/2016

My husband and I stayed at the Best Western Belleville hotel for one night in July 2016. The staff is friendly and the pool is quite good. However, the mattress is very worn and offers no support. I read other reviews and talked with other guests; it seems most people stop here while going elsewhere; as a result, supportive beds are vital for a good sleep. I suggest the hotel discontinue free popcorn and breakfast and invest in new mattresses, so guests can sleep well. I will not stay at this hotel again.

"Everything you need, and it all works!"

John_Arthur_Sweet, Montreal, Canada 09/07/2016

I've stayed here twice, in December 2015 and again in July 2016. I don't drive, and I was initially a bit worried that I'd be stuck there in the midst of the north Belleville shopping malls and traffic, but there's a great bus service to downtown (it's so direct and fast, it's like taking a taxi) with a stop just outside the hotel, and a beautiful park just two minutes away. I went running there, and it connects to the riverside trail that goes downtown and to the Bay of Quinte. More about the hotel itself: The employees are friendly and seem to enjoy their jobs--always a good sign! There are always people cleaning, and it shows; the place is spotless. The complimentary buffet breakfast is just fine, and has nice touches like a pancake machine and good fruit (oranges, grapefruit, bananas). The rooms are comfortable and (again) very clean. The wifi works. What more could you want at this price?

"stop by"

Andrew R, Quebec City, Quebec, Canada 09/07/2016

It was ouf first stay at this hotel for travelling to Niagara. It is a very nice hotel. The problem is to find the hotel once your in town.There s some signs on the highway but once in town no more signs,

"Loved our stay!!!!"

Christine D, Ajax, Canada 05/07/2016

Stayed in 117...front desk staff were very friendly. Room was very small for 4 people. Considering it was an accessible room... it needs to be re-evaluated. Should not be an accessible room... way to small for someone in chair. If the adjoining room was open for someone in a wheel chair without having to pay for an extra room per night... that may work but the furniture needs to be more condo size.... way to chunky for where it is. The pool was great... not cold for families. On the small size for teens. For young families its perfect with a hot tub attached to the pool makes it easy to monitor the children. Location is to the mall. The breakfast is nothing to write home about considering there was no kid friendly cereal... the donuts and muffins were stale and red-used for the next day. The pool area is noisy and near the front lobby with the elevators. Request the third floor less busy and noisy. Not enough swim towels in pool area. Pool needs to be more secured... teens get unruly. Beds are comfortable and pillows.

"Second 2 night stay in 2 years. Great room, staff, facilities and breakfast - even on July 1st and 4th long week end"

CindyPolkaDotDoor, Toronto, Canada 01/07/2016

I could live here! Comfortable, quiet rooms with lovely local paintings and extemely comfortable beds. The staff are unbelievably nice and helpful. The community and breakfast dining room is large and comfortable. Everyone...old and young feels like they are "home". It is also affiliated with Good Life Fitness - right across the road. I stay in hotels across Canada and U.S. This is a "real" hot breakfast with bacon, eggs and fresh a wonderful pancake maker for the kids. The hrs. were also very civilized. The pool and hot tub were wonderful. The location is great.... close to downtown waterfront and across from a great mall...with every family food restaurant within a 3 minute drive. I just cannot recommend Best Western Belleville enough!

"Great budget friendly hotel in Bellevile"

712Renee, Kitchener, Canada 28/06/2016

We stayed at the Best Western Belleville for one night in April. Prior to check in the staff texted to see if there is anything that they could get ready and again after we left to see how the stay was. After check in, fresh popcorn was available along with all day coffee/tea. The hotel was clean and comfortable with ample parking and located directly accross from the mall. The pool/hot tub area was also clean and quiet. Breakfast was the standard hotel breakfast but was plentiful and kept clean. A great spot to stay while in Belleville!

"Perfect for celebrating our wedding anniversary"

Carol J, Uxbridge, Canada 23/06/2016

Loved everything about the hotel, staff, location, room, lounge and dining area, real plants inside, and the lovely pool. The room was cozy, bed very comfortable. Enjoyed the fact that there weren't piles of fancy pillows to have to move. Muffins at breakfast were fresh baked and full of fruit. Plan to return this summer and to stay more nights in a row.

"Great Spot Great Staff"

User 21/06/2016

Two couples visited Belleville for concert and spent the night ,the rooms where excellent the breakfast was also very good The hotel is close to other restaurants and drive distance to the theatre. Anyone visiting Belleville the down is under construction

"Great breakfast, but I'm not sure I would stay again. "

Gogojanet, Waterloo, Canada 16/06/2016

I stayed at the Best Western Belleville for one night last weekend. The hotel was located right off the highway and across the street from a large shopping mall. The room was a bit worn, but appeared clean. The toilet was very slow to flush and we called for a plunger at one point as it took so long for the toilet to work. It was a chilly day so we needed the heat on in the room. The fan was distractingly loud and we ended up shutting it off so that we could sleep. The room had a good-sized In-room fridge that was handy, and the bed was comfortable. However, the next day I noticed I had a few bites on my arm and leg. I didn't see anything in the room or bed, but given the cool temps, I had been wearing pants everywhere except when I was in bed. Breakfast was simple, but exceptionally well done with toast, bagels, fresh pancakes, bacon, scrambled eggs, you hurt, oatmeal, coffee, tea, and fruit juice. The hotel staffed messaged me to confirm my stay, to ask if I needed anything, and to offer express checkout. It was nice being able to quickly handle these issues by text. Given the choice, I probably would not stay at this hotel avian. I would likely continue my travels to the next city.


jobt9, Ottawa Canada 13/06/2016

We stayed one night last week for a graduation in Belleville. The staff was very friendly and helpful. The room was very clean and bed very comfortable. I received a text prior to arriving asking if I needed anything special and another while I was there to see if I needed anything. i forgot my phone charger in the room so I sent them a text to let them know and they had it waiting for me at the desk for pickup. It was a nice touch to the great service received. Keep up the good work!

"Nice Hotel in Belleville"

User 11/06/2016

This hotel has every thing you need. We appreciate the free parking, free Wi-Fi, the little fridge for our cold drinks, the hot breakfast and the nice pool. For lunch and dinner, there are lots of good restaurants walking distance from the hotel or a short drive. The personnel is nice and competent. We will be back.

"Best sleep"

Eric W, Ottawa, Canada 01/06/2016

Good friendly service. Most comfortable bed and pillows. Usually I don't sleep well in hotels but this was the exception. When you're on the road a good comfortable sleep is critical and they delivered.

"Good location"

User 31/05/2016

Looked specifically for a BW, and was not disappointed. Very good location with restaurants nearby and gas station next door. Beds were comfy and room was nice and quiet. Stayed on 2nd floor, and had little to no noise. Front desk staff were very nice. Breakfast was normal fair, but well presented. Lobby and front desk area neatly decorated. Highly recommend this BW if you are traveling thru the area.

"Good except for staff"

RWNF, Ottawa, Canada 28/05/2016

I chose this place to stay at since it was number 1 on tripadvisor. The room was nice and clean. Bed and pillows were comfortable. The things I weren't impressed with: 1. The pool and whirlpool were overcrowded. There must have been like 12 people in a small jacuzzi. The pool was was also full of people and they were playing dodgeball, throwing the ball very hard which would end up everywhere. Obviously we couldn't use it because of that... A hotel staff should've kept an eye on that. 2. The person who welcomed me was very dismissive. I would ask questions and her tone of voice would tell me to leave her alone... Not very welcoming. 3. I received 4 messages while out but nobody know how to retrieve them... Although these things were an inconvenience, I would still go back since I did have a good night sleep.

"Decent price"

LilyDee22222, Hamilton, Canada 22/05/2016

Good size pool. Big rooms and we just got basic 2 queen beds. Big bathroom and small coffee maker. Decent price and clean room. Complimentary breakfast was really good. Included coffee, eggs, bacon, sausage, muffins, bagels, orange juice, milk and cereal.


Ross F, Barrie, Canada 22/05/2016

A very clean and tidy location. Highly recommended and great value. Easy to find, near local shopping and restaurants. Reservations were easy to make on the internet and were as requested Would definitely recommend and would definitely return to this hotel.

"Good value all around"

Marcel33364, Mackenbach, Germany 19/05/2016

Clean, comfortable, friendly and affordable. This is a great family hotel. The rooms were plenty large, the bed was comfortable and the bathroom had all we needed to enjoy our stay. The hot breakfast included in the price was also very good. Most people travel with their own laptops or tablet, and can enjoy the free in room wi-fi, but the availability of a desktop and printer in the lobby is handy for printing boarding passes and the like. It's a non-smoking hotel, so you know your room won't reek when you enter, and it has a pool to boot. Also, it's very close to the Belleville exit of the 401, so you're not driving all over town looking for the hotel. All in all, it's an excellent value for the money.

"Comfortable stay"

FritzieD55, Creston, Canada 18/05/2016

We recently spent 11 days at this Best Western and can't say enough about the courteous staff and the whole hotel in general. We had a lovely suite with a very comfortable bed, good sized bathroom and lots of room for all our stuff. The cleaning staff were always cheerful and did a good job of making sure our room was clean and we had clean towels and sheets when requested. The breakfast had everything we needed and, considering we were there for so long, there was enough variety for us. Bottom line - would we stay there again? Most definitely. Thanks to BW for helping us make our sad visit a little less stressful.

"Comfortable and Convenient"

aswinibharani, dubai 15/05/2016

Room had all the standard amenities, Coffee / Tea, Free WiFi, Iron etc. Liked that i could be really specific about extend of room service / maintenance required. The Pool was kind of small, and not quite as big as the picture suggests.

"Nice new carpeting"

ferguson4, Griffith 08/05/2016

We usually always stay at this hotel but we were just there again. Loved the new carpeting and the smell in elevator is gone. Hotel was very clean. Beds are so comfortable. Service is great. My only complaint is door slamming at night when you are trying to sleep, maybe signs on doors to remind people to close doors softly would work or take off the door closers. New key cards are great. Keep up the good work.

"Family visit"

BCVG, Ontario 03/05/2016

This hotel offered an excellent location near the 401 Highway making it very easy to find. It had all of the required basic facilities. Everything worked well in the room including free internet access. Breakfast was good if not elaborate. All of the staff were very friendly and appeared to really enjoy having us visit. The main detrimental comment was there was no floor mounted reading light available beside the easy chair in the room.

"beautiful hotel, beautiful stay."

User 03/05/2016

very comfortable beds, very nice greeting staff, pillows were fluffy and soft, neat folded towels, bath/shower was a very nice size, good pressure in the showers. I enjoyed the stay at best western and I would definitely come back. I recommend this hotel to everyone.

"Comfortable Stay"

Zann11, Oshawa, Ontario, Canada 22/04/2016

This is an older hotel that has been nicely updated. Modern furniture, extremely comfortable beds, newer bath fixtures. All very clean. It is 3 floors and has an elevator for those with luggage. The front lobby lounge is a highlight. This is the location of the complimentary breakfast. Plenty of comfortable seating is available. Location is close to the highway and close to tons of shopping options. Check-in and check-out process was smooth. I would definitely stay here again.

"Nice place to stay"

John N, Dundas, Ontario 20/04/2016

Arrived in the early evening, newly renovated, comfortable beds, morning breakfast, nice staff. Several food restaurants in the area. Rates are average, lots of parking. Easy access from Hwy 401 and close to downtown.

"good nights stay"

Sandylee03, Guelph, Canada 16/04/2016

We were pleased with our visit for a one nights stay. The bed was the most comfortable bed I have ever slept in. Pillows were soft and comfortable. Front desk staff efficient and very pleasant. Breakfast was good, loved the pancakes. Lots of tea choices, and coffee, tea and hot chocolate available in lobby at all times. They also had popcorn in the evening. We did not use the pool, it looked nice, and area was clean. Rooms were also quite clean, although house keeping has been missing the dust on back of desk chair. I would recommend this hotel.


User 10/04/2016

We (myself and three girlfriends) stayed for two nights and were extremely impressed with the facilities. Reception advised they were doing renovations but one would not have known. Comfy beds, clean rooms, friendly staff and adjoining rooms as requested at the time of booking.

"Great Service"

KanuJ, Canada 04/04/2016

I stayed here as a I had an early morning meeting in the city. The hotel is currently undergoing renovations. The only way I knew this is that there was a sign at the front desk and the information was clearly marked on the reservation site for the hotel. My room was on the first floor. I walked in and I thought that the room had already been renovated as it was in great condition. I learned the next morning that only the desk furniture etc had been replaced. The hotel is very clean and the morning breakfast buffet is very nice and has a great selection available. The only thing that seemed odd is that the tv seemed small compared to other hotels that I have been in. The free wifi is fast and reliable. I plan on staying at this hotel again in the future as it is definitely the best bang for the buck in Belleville.

"Fantastic and clean"

User 03/04/2016

Stayed here for one night. Booked online and upon driving, I won't lie, I was worried. An old red brick exterior with no personality looked horribly ghetto. As soon as I walked inside I breathed a sigh of relief. Front desk was polite and helpful. They have a seating area in the main lobby with coffee, tea, and breakfast in the morning as well as a fireplace and computer for public use. My room was very clean, comfortable, and was great value for the money I spent. Highly recommended and will stay here again.

"Very Awesome!"

Jennifer W, Muskoka / Parry Sound District, Canada 29/03/2016

We really enjoyed our stay at the Belleville Best Western this Easter Weekend! Our Room was awesome, the staff were awesome, and there was an indoor pool and hot tub! They also offer a full breakfast, which had plenty of items to choose from! And, the best part was how Pet-Friendly the entire property was, since we had our Dog with us, that was very important! Thanks for that and everything else! We will definitely be back again very soon!

"Family visit in Trenton"

User 27/03/2016

Stayed here while visiting family in Trenton. The room was nice, as well as clean. The staff was very accommodating .The breakfast was very good. We were accompanied by our pet Labrador retriever and there was no additional charge for this which was rather nice. There was a fair size area in the back of the hotel that was grassy, Where I was able to walk the dog. My only complaint was an awful smell in the elevator. It smelled as though someone had vomited. And the two days that we were there the smell never left but again it was only in the elevator. We would definitely stay here again. As it is close to Trenton, Past trips have shown that the hotels in Trenton are terrible this was a rather pleasant experience this time around.

"Standard, but cozy"

blazzake, Toronto 26/03/2016

Stayed here during the county's maple fest. Comfortable place with nice pool and breakfast in the morning. Across the street from the quinte mall, thus fairly central. This part of town is the typical highway off ramp nonsense including tons of fast food and gas stations, thus lacks any character. There is a tiny burger joint down the street that was yummy though. Room heaters are noisy wall units though, which was a tad annoying at night.


Beverley B, Canada 25/03/2016

would come again very much enjoyed gacilities nice to have information booklet that was thourough on events and food offered in city and sights to see well done for informing only could recomend better staff contacting but other than that great hotel

"Great hotel"

User 23/03/2016

Would recommend this hotel to anyone! I love staying here! Clean rooms, comfortable beds, great hot breakfast (glass plates and real silverware)!! That really makes a difference. Is pet friendly!!!!! Front desk staff and house keeping are always professional, polite, and offer excellent service (especially Gord!!...he is always amazing!) this hotel is in a great location!!! close to everything!! Love their pool and hot tub! Thank you BW Belleville...hope to see you soon!!

"Consistently good"

Jerry H, Toronto, Canada 15/03/2016

Second time staying here with my dog. Staff are super friendly, rooms are clean, location pretty good. Starting to be a regular stop to break up the drive home from cottage or visit Prince Edward county.

"Business Accomodations"

judysE6576SV, Toronto, Canada 06/03/2016

Excellent service, well maintained fitness facilities and breakfast choices were outstanding. I always stay at this hotel when in the area for both business and pleasure. It is conveniently located to many of the area attractions. the staff are friendly and knowledgeable about the area and the overall experience is always positive!

"I would come back again"

inga j, Ottawa, Canada 02/03/2016

The room was clean & very nice. Room comfortable. Was on the second floor. Not a lot of noise. Good nights sleep. Good breakfast with a lot to choose from. Staff very helpful. Empty containers refilled fast. The dishes could be replaced as they are well worn. But over all it was a great stay & would go again. Close to all kinds of shopping of ever kind. Just off the hwy so very well located

"had a great experience"

Chad S, Ottawa, Canada 27/02/2016

Expecting to check in late in the day, I received a text from the front desk to welcome me in the morning... nice touch! Checked in, helpful staff, answered questions, and let me know about breakfast. Got to the room, clean and warm. Walked to a nearby restaurant and got another text to make sure everything was good in the room and offering express checkout. Overall great experience, good breakfast, clean nice property.

"Staff always polite and helpful"

Joe L, Uxbridge, Canada 26/02/2016

This is the 4th year we have stayed at the Belleville Best Western and the staff are always polite and helpful. The rooms are clean and comfortable. The free breakfast is always a bonus. The hot tub although small is better than none at all, after a couple of hockey games its nice to relax.

"Nice for a small town"

EaglesFan11, Philadelphia, Pennsylvania 20/02/2016

Stayed at the Belleville Best Western 1 night while i was on business. This was my second stay here within the past year. The hotel is clean and in great condition. The staff was friendly, free internet and a basic free breakfast buffet. While the hotel is conveniently located right off the highway, be prepared to drive short distances to find a restaurant or you can walk across the street to a Swiss Chalet or the Bones Grill bar - ribs at the Bones Grill are great! Will stay here again when i am back in Belleville

"Great stay!"

adventureman50, Ottawa, Canada 15/02/2016

We stayed at this location with a group for a basketball tournament. The rooms were very clean, and found the beds to be quite comfy. Staff was excellent! Very friendly, always helpful and accommodating to any of our requests. Only downside, is there is no restaurant on site. Unfortunately, we had to go out every time we wanted something to eat. There is a wide selection of restaurants within walking distance, which is convenient. We found a local grocery store and stocked up on beverages and snacks, fresh fruit and veggies. They have a nice size fridge in the room which was handy to be able to keep our items fresh. They also had a tea and coffee bar set up in the main lobby, for the entire day. Great place to stay, only suggestion is bring some beverages and food items with you, unless you want to rely on the vending machines.

"Great property"

Don W, Palmerston, Canada 14/02/2016

I was pleasantly surprised when I stayed at this hotel. Located 2 minutes south of the 401 Hwy. Upon arrival, not only greeted by very friendly desk staff but a beautiful female Labdoodle who loves everyone. Having a Diamond Best Western card I was already upgraded to a King room. Room was very clean and comfortable. Full hot breakfast and Coffee and popcorn machine during the day in the lobby. This should be a Best Western Plus hotel.

"Great hotel but some staff aren't up to par"

Louise B, Sault Ste. Marie, Canada 13/02/2016

Hotel was VERY clean. The cleanest I've seen in a long time, but i tried to check out in the morning around 5:30-6:00 and stood at the desk for a good 15 minutes before i asked a girl on staff behind the breakfast bar for help. She immediately went behind the desk and told the guy (Josh I think) that I was standing there. Then he proceeded in checking me out but that took another 8 minutes. I was not impressed with the service I received from this staff member but I am glad that the other staff were there to help me out.

"Hockey Team"

Kevin S, Ennismore, Canada 09/02/2016

We were there with our hockey team at beginning of February .Hotel was very clean. It was fantastic, the staff were awesome,always friendly and made sure our needs were taken care of.Had use of a meeting room which was great .I highly recommend to any hockey team that needs a place to stay in the area.Thankyou to the staff at Best Western Belleville.

"Great night"

kat351, Ennismore, Canada 07/02/2016

We stayed as part of a hockey group. Hotel was very clean and accommodated our group nicely. Kids loved the pool. The hotel was smart and put our large group together with some other hockey groups. We got a hospitality room which was great for all the parents to sit and chat and have dinner. Breakfast was included in the morning.

"Very clean easy access just off the highway!"

User 02/02/2016

Friendly professional front desk staff. Room was very very clean. Parking lot was also very clean. Pool was a nice touch, also very clean. I liked the windows Nice and open feeling Love sunshine in the pool area. A very positive stay.

"Eastern Ontario Regionals"

Canuck_on_Tour_12, Geilenkirchen, Germany 01/02/2016

Location was excellent. Breakfast was well received by the kids. Pool is small but sufficient. No fitness machines. Sofa beds are a bit dated. Internet is good and parking is ample. Staff very friendly.

"always consistent and clean"

Paula B, Ottawa, Canada 28/01/2016

Every time I go to Belleville I always try to stay at this hotel. They are always friendly upon arrival and go out of their way to help make your stay pleasant. The room is always clean and breakfast is good.

"Stay was great"

Don N, Almonte, Canada 27/01/2016

I just returned from two nights at the Best Western in Belleville, and it was great. The room was very clean and comfortable. The amenities were great. I especially loved the 24 hour hot beverages in the lobby with real milk, and 24 hour juice in the lobby too. The fresh popped popcorn in the afternoon was also a nice touch. The breakfast in the morning was wonderful, and all you would need. Staff were all nice as well.

"Great Stay"

User 21/01/2016

After driving for 6 hours and stopping in Belleville, this was the first hotel we came across. Boy did we luck out. This was an excellent hotel at a very reasonable price. Room was extremely clean and the bed was very comfortable. The location could not be more convenient - it's located right off the 401 and everything you need is within walking distance (restaurants, mall, cinema, lcbo, etc). Highly recommended hotel.

"Top Notch Customer Service"

dpal70, Ottawa 19/01/2016

This review is overdue as we stayed here with our hockey team the first weekend of December. The hotel is clean and the free breakfast is a bonus to players who are heading out to a morning game. The five stars is for the service. Kendall was simply the best. From check-in to check-out, she was friendly, professional, accommodating and helpful. The young lady who was working security was also great. Both of these ladies made our stay top notch!!

"Pet friendly nice hotel in Belleville"

Dawn W, Ottawa, Canada 19/01/2016

The hotel was well kept, very clean, comfortable and good had facilities.We were pleasantly surprised at how nice the hotel was and how spacious the room. We were also very grateful that our dog was so welcome.

"my stay at the best western belleville"

judysE6576SV, Toronto, Canada 17/01/2016

convenient, clean and staff very nice. Would recommend it to anyone staying for a night or as a base for a wine tour in Prince Edward County. Pool is a nice added feature. Close to mall and dinner locations

"Hockey tournament"

HAACAM, Ontario, Canada 12/01/2016

Although the hotel appears to be older it is clean and well kept. They could stand to update some of the rooms, but I was impressed with how clean the hotel is. The breakfast in the morning is pretty good, offers a variety of foods. The only reason I did not give it a 5, was I thought the rate was a bit high at $139/night. They had a full house the weekend we were there, and our room was a single queen bed with a pullout sofa bed...not a big room by any means. Barely enough room for my daughter and I along with our belongings and her hockey equipment. I thought the room rate should have been more like $99/night. The only other issue is the parking lot, it could be a bit of a nightmare in the evening and people were fighting over spots. The hotel is very conveniently located just off the highway 401, across the street from the mall and close to the arena and restaurants. I would stay here again providing the rate was cheaper.

"Excellent value and super location"

Sue E, Sarnia, Ontario, Canada 03/01/2016

We have stayed at this hotel many times when visiting family in the area. It is conveniently located right off the 401 and is in the heart of shopping and restaurants in Belleville. The hotel is impeccably clean and the staff is extremely friendly and provide excellent customer service.

"Love the Pet Friendly atmosphere"

vany2483, Peterborough, Canada 29/12/2015

We couldn't have asked for a better location during Christmas to bring our pet with us! Having the ability to be with my dog (BEAR) to one of the friendliest, cleanest, most dog friendly hotels during the Christmas holidays was a "present" in itself. We truly felt like we were at home with friends because we found all the staff amazingly friendly and helpful. Saturday afternoon we were invited with family to see Star Wars and we would never leave our pet alone in a room by himself ( so not to disturb other guests) that they would have arranged to babysit BEAR if we didn't come up with another solution. Thanks for being there, and allowing us to have one of our Best Christmas's ever! If and when we need to stay in Belleville you are our #1 choice.

"Best-Ever Best Western!"

EJFM, Montreal, Canada 14/12/2015

This place is a great bet if you are heading to the Belleville-Quinte area, or need an overnight stop in eastern Ontario. It absolutely sparkles with high standards and personal touches. My husband and I recently stayed here for three nights, and we were very surprised by the extra comfort (super-comfy bed and duvet bedding) and amenities we didn't expect to find. Even the included self-service lobby breakfast is extra-civilized—real china and utensils, a big bowl of fresh orange and grapefruit wedges, and good coffee, along with the usual hot and cold choices. There is also a pool and whirlpool, so it would be a great stop for a family. Staff were helpful and professional, and the owners of this hotel clearly care about their property—it's a chain hotel at its best.

"Fantastic! "

User 13/12/2015

Fantastic place! Even more fantastic service! Luckily, I dealt with Kendall from booking the room 2 weeks before our stay, during checkin and check out ... Kendall is a HUGE asset to the business! Only complaint I have is we couldn't stay longer!

"Nice, clean and close!"

Mary-Lou S, Belleville, Ontario, Canada 04/12/2015

Rooms are spacious, clean and comfortable. Plenty of room for storage, nice large fridge in the room. Breakfast included, continential style! Close to shopping and a myriad of restaurants. Check in was fast and efficient. Able to extend check out time and we checked in early!

"Will definitely stay here again"

Mavis L, Bancroft, Canada 22/11/2015

Staff were happy and friendly, hotel clean and modern, located close to shopping and restaurants, plus within walking distance of river side trail. I was impressed with the size, cleanliness and newness of the room. The king bed had an extremely comfortable pillow top mattress and quality bedding. All in all a great stay at a reasonable price which included our two dogs. Will be back.

"Excellent hotel"

Mike155012, Sault Ste. Marie, Canada 22/11/2015

Fast, friendly and courteous service. Clean and lovely room. VERY comfortable beds!!! Excellent breakfast served in the common area with a wide variety of breakfast foods. Please to see they had alternatives to bagels and muffins. Fresh fruit, eggs, sausage etc.

"Great Stay!"

Nathan P, Catskill Region, New York 19/11/2015

Had a great stay. I can't say enough...central location, very well kept and clean (even saw someone outside cleaning the parking lot), friendly staff (got text on my check in day asking if I would be needing anything - never happened before!), quiet. The breakfast was the best I've had at a Best Western...well stocked and a large selection. Will stay again.

"Nice Clean Hotel"

Brenda S, Bruce Peninsula, Canada 19/11/2015

This was a nice Hotel to stay at the staff were friendly , the food was good buffet style breakfast,very clean rooms and a comfortable bed. I also like that I can bring my time. It also has a pool and sauna

"Very good value"

chillwills, Ottawa, Canada 09/11/2015

I stopped in recently and was very happy with the service here. Good, clean and comfortable rooms. WIFI was not very reliable. Breakfast is complimentary. Well worth the stop and it's right off the 401. There are lots of restaurants in the vicinity as well.

"Clean, comfortable and budget-friendly otel"

ge0rgannr, Budd Lake 08/11/2015

This Best Western is off the 401 and in the Bay of Quinte Region of Ontario. Good hotel to stay for a couple of days to either tour the area or on business. There were lots of fastfood restaurants and shopping nearby. Breakfast was basic, but there was plenty of food. Hotel is fairly quiet and had plenty of parking despite being very crowded on the weekend.

"A fine place to stay"

Rick D, Trenton 06/11/2015

Another stay at this Best Western. Staff is friendly and helpful as always. Breakfast was hot and tasty as always. Only negative is they no longer have pay-per-view movies. All in all I would still recommend this hotel to anyone visiting the area.

"Very happy customer."

User 28/10/2015

From check in to check out, our stay was far more luxurious than expected for the price of our room. Very friendly and helpful staff at every level of service. Very nice room, extremely clean, NO Voucher required for breakfast, towels available at the pool so you don't need to bring them from your room or ask the front desk. TV next to the hot tub and nice lounging furniture poolside. I couldn't find the remote for the TV in the pool room, but I'm sure they would have given it to me if I'd asked for it. My wife is also celiac, and it was nice to see whole fresh fruits for breakfast, however there wasn't anything else that was safe for her to eat. I've stayed at hundreds of hotels around the world, and I have to say, for the price, this might be the best I've seen. Service and cleanliness comparable to rooms that go for over $500 a night. Will definitely be staying here again my next time I'm in the area.

"Very nice, and I can unreservedly recommend it"

Edward M, Mission 27/10/2015

The kind of property where nothing stands out, but it was all good. A nice alternative on your way in or out of Toronto to staying in the city. Again, there's nothing to point to in particular, but it was a nice room in a good location with great people at the front desk and a decent breakfast, for a change. Good job, folks.

"Great place to stay"

hockeygypsy2015, Newcastle, Canada 24/10/2015

We were there for a hockey tournament. Great rooms, the kids loved the pool, the free breakfast was great and convenient headed out for our morning game. The desk put us all together on the same floor along with another team. Close to the Quinte Mall and tons of restaurants. Would stay here again in a heartbeat.


weescotslass80, Prince Edward Island, Canada 24/10/2015

got here yesterday after a 17 hr drive to stay here Girls at front desk were a. Either rude or b. don't know what they are doing. My husband went In to get our rooms we had booked two months earlier takes my cc and runs it through without even asking how we were going to pay. I have never stayed at a hotel where you have to pay beforehand either, always pay when you leave. Anyway after a confusing start we get our rooms. Clean, standard and small. Very very outdated. It was clean and because there is no availability in city we stay. Go down to use hot tub,pool to relax and it's FULL of kids all ages jumping into hot tub and pool. Again never been at a hotel that always toddlers in a hot tub! It's now 9:30pm there is a party going on across hall from our room kids are running wild all over hallways, banging on people's doors. Called front desk they sent security up three times ( a young gal maybe 24 ) Finally peace and quiet it's 11pm So much for rest and relaxation. NEVER AGAIN

"Holiday and relax"

K B, Hamburg, Germany 22/10/2015

As a Best Western Platinum Member I got a wonderful Room Upgrade. Quite, tidy, clean and comfortable room. I was there to explore the area around. Beautiful landscape. Breakfast is ok and a good choice of everything. The only thing to criticize is, that there are no glutenfree offers for the breakfast. The personal is very helpful and friendly.


OntarioTrekker, Innisfil, Canada 17/10/2015

We only stayed one night and after some confusion with our reservations got our room - not on the main floor as asked and no microwave. Room 207 - faces the front of the hotel. Pretty standard double beds, clean washroom and a good distance from the elevators so it's fairly quiet.


Ian M, Deseronto, Canada 17/10/2015

My wife and I stayed at this hotel on a Saturday night, the room was delightful,clean and tidy, as were all the public areas. Breakfast had many items from which to choose, Overall this is an excellent hotel stay in.

"Comfortable and Clean"

CAThorne, Brooklin, Canada 14/10/2015

My fiancee and I stayed here on a Friday and Saturday night. We were in town for a golf tournament. The lobby, hallways, pool area, and rooms are very clean. The bed was comfortable and the sheets were clean and pressed. The bathroom was tidy and had everything we needed (shampoo, soap, clean towels, facial tissue, etc). The room included a heating/air conditioning unit which worked well and was easy to operate. The staff was very friendly and helpful. When we stay in Belleville next, we will be staying here.

"Traveling to Vermont"

Dennis B, United States 12/10/2015

Nice clean hotel, friendly staff. Breakfast had a good selection of items. The beds with the pillow top mattress were great. Soft, yet somewhat firm. If mattress comfort matters, be sure to check with staff to be sure both beds have been changed to pillow top.

"Crappy customer service "

putzboy, Mississauga, ON 11/10/2015

Stayed there one night. Show up a a little early and check in at 1215ish. So that was good. But the front desk was like hello, we need your credit card. All about the credit card, need your credit card need and imprint etc. ok. Room was satisfactory. Then left today and asked for a receipt. Nope can't because you booked through orbitz. Also out a $250 hold on credit card which is still on there and likely will be for a week or more. Breakfast was ok nothing special. Then the manager sends me a Text asking me for a rating out of 5. I say 2.5 then she argues with me. I won't be back.

"Terrific Staff"

Alan G, Glencoe, Canada 09/10/2015

This hotel is in the best location in Belleville, staff are helpful and professional, as well as friendly. The hotel is close to the 401 highway, and a number of restaurants, shopping, cinema, etc. The breakfast area has a good assortment of hot and cold foods.

"Always a pleasant stay"

Mike M, owen sound, Canada 21/09/2015

Repeat customer. Visit twice yearly on my way to Ottawa. It breaks up the drive nicely. Always satisfied. Rooms are always clean and tidy. Staff are exceptional. Breakfast is a nice way to start a second leg of the trip. Parking is easy and location is just off the highway. Good sleep quality rooms.

"Great hotel"

Jsor2015, Toronto, Canada 15/09/2015

This was a great hotel and met our needs for the purpose of the stay. We were in town for a wedding in Prince Edward County. They were accommodating to our early check in request, clean comfortable rooms and great breakfast selection. Would recommend this location to others.

"Super Hotel"

MFradkin, Ajax 12/09/2015

The best Western Belleville is an excellent choice whether for Pleasure or business. The hotel is located at the centre of everything in Belleville and it is easy to get to shopping, golf or whatever. The staff is very friendly and helpful and the accommodations are excellent.

"Outstanding breakfast"

Shellysky, San Francisco, California 09/09/2015

Overall my experience here (1 night, long road trip) was fine, but I want to give them Kudos for an excellent breakfast. There was real food (eggs, bacon, potatoes) on real plates with real silverware. Not only is this Not Wasteful, it just tastes and is better. Today at a different BW I had eggs on plastic - it's just awful. All the staff were helpful and the room was exceedingly comfortable. I would definitely go back, but I highly commend this BW for giving me real food in a classy and non-disposable, non wasteful way. Thank you.


User 08/09/2015

Top customer service even before check in! The staff was diligent to the most, they took care of my request for late check out, no billing issues. The amenities were great, room service was very satisfactory. Will go again for sure!!

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