SureStay Plus by Best Western Beaumont

We were able to check in late at night. We explicitly booked a non-smoking room, but our room smells like smoke, and there is a cigarette burn hole on the bed together with stains. They did offer to move us, fortunately. The room itself is fairly clean. The bathroom is not quite as clean and is missing any sort of shampoo or body wash. There is only one bar of soap. The shower drain was also clogged with hair. I probably won't stay here again.

We booked 2 rooms on Priceline for traveling employees. They arrived at 10pm and were denied the rooms that we already paid for. The manager said they had no rooms left. We should not have been left without our rooms since they were pre-paid. I would not book this hotel. Apparently this is a regular occurrence by reading other reviews.

Our room smelled strongly of air freshener. It was almost unbearable. It wasn't cleaner because the floors turned our feet black when just walking across the room once. Older hotel so the room was furnished as expected. Not new but not too bad. Neighborhood was a bit scary. The locals definitely let you know you are not welcome. I'm sadly assuming it was due to being of a different race, since that was the most obvious difference for their immediate rudeness and glares. Crazy Cajun across the street was friendly and served delicious food. Free breakfast wasn't the best. Hot foods were less than room temp. Coffee was great! Panhandlers and questionable "ladies" made our stay even more of a poor choice on our part.

Staff is friendly. Room was clean. Breakfast was a surprise. It was very good compared to other hotels by a long shot. I recommend this place. Management team was very friendly as well. I will stay here again. Slept great in the bed, that is important.

This review is for the Days Inn at 5430 Rexora Dr, Beaumont, TX. First off, when I called the front desk answered immediately. The lady was very accommodating in reserving my room for me. I had to take an exam the following morning of my stay so it was very important that I find a comfortable and quiet place to stay the night. Upon arrival my check in was quick and painless. I went into my room and it smelled fresh and was super clean. It was very commodious as I had a kitchenette with utensils and dishes as well as pots and pans. The bed was comfortable and the room and bathroom were spacious. The carpet was well vacuumed. The staff were super friendly. This is the 3rd time staying at a place by Wyndham. I will be using Wyndham hotels from now on when I travel. I highly recommend the Days Inn in Beaumont, TX.

August 15. Room 118. There's a hole in the sheet and a hole in the shower curtain. 1 roach came from under the bed, and another roach scurried under the dresser the TV is sitting on top of. I went to request for another room, was given room 151. I walked in and a flying roach scared me and flew into the vent under the window. I'm sleeping in my truck and requesting a refund in the morning

Gross, dirty, ac unit was dusty and had bugs in it. Sink and bath had hair in it. We didn't even feel sanitary enough to take a shower. Sheets were stained, smelled like cigarettes even in a non smoking room. Awful stay.

We arrived a bit early and had to wait, however the staff was friendly and the room was clean, the beds comfortable.... we didn't have the breakfast. The shower was very nice, water was hot and the pressure was amazing....