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Best Western Casa Grande Inn

850 Oak Park Boulevard, Arroyo Grande, 93420-1812 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (805) 481-7398
4.0 / 5
1623 Avis Tripadvisor
REVENIR_AU_DEBUT
My research
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Hotel advantages

Activities

Games room
Jacuzzi
Swimming pool

Hotel services

Buisness Plus equipment
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Laundry
Sauna

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Activities

Games room
Jacuzzi
Swimming pool

Hotel services

Buisness Plus equipment
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Laundry
Sauna

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators

Description

Stay at this Mission villa style hotel located next to Pismo Beach. Enjoy year around sun, sea and solace on California's Central Coast. The Best Western Casa Grande Inn next to Pismo Beach, California is pleasantly situated mid-way between Los Angeles and San Francisco on the beautiful, sunny central coast. Hotel guests are just two miles from the attractions of Pismo Beach and pier where they enjoy ocean recreation such as sailing, fishing, scuba and ATV riding. Guests also take advantage of the area's golfing, tennis, walking trails, biking, horseback riding and abundant wineries. The Best Western Casa Grande Inn offers all the right amenities for a pleasurable and enlivening stay. Each well-appointed guest room or suite is tastefully furnished for comfort and charm. Hotel guests start the day off right with a complimentary continental breakfast and relax and unwind in the hotel's outdoor heated swimming pool, hot tub, steam room and dry air sauna. Other popular amenities include access to a full fitness center, game room and library, garden atrium and 24-hour lobby. Hotel guests take advantage of the plentiful restaurants, theatres and shopping that are within walking distance of the hotel. For exceptional service while traveling, make an online reservation today at the Best Western Casa Grande Inn in Arroyo Grande!

Activités

Customer reviews

4.0
based on 1623 guest reviews
Excellent
791
Very Good
514
Average
173
Poor
81
Terrible
65
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great experience"
Passport769683, 03 Octobre 2024

Best mattress ever in a hotel ever! Had a problem with the tv at 9:00 p.m. Someone came to our door and had it resolved it less than 5 minutes! Had 24 hour front desk and coffee available. Absolutely will stay again when in the area. Beautiful Spanish design in lobby.

"theft problem?"
juliana f, 22 Septembre 2024

Lovely property, but signs in rooms indicated there was a theft problem which we"ve not seen in other best western hotel rooms. Check in person not very friendly, but check out gal was very friendly and understood my concerns over theft signs. Overall the hotel itself is fine.

"Visit to Cal-Poly"
ALBERTO S, 21 Septembre 2024

Great locale near restaurants and shopping. Clean, nice continental breakfast, quiet, and near freeway. Ate Seafood, Thai food, visited antique shops, near the outlets, great customer service. Done………………………………………………………………………..,,,,,

"Easy in and out for accessibility."
Barbara J, 20 Septembre 2024

There are lots of nice things to say about this hotel. It's certainly a bang for your buck in this area. Rooms are clean and well appointed. Staff is courteous and helpful. This was our third stay in a handicap assessable room... our third stay in THIS room. We'd hoped to find that we could experience another assessable room on this stay but that wasn't possible. The shower is a small step, so not a roll-in, has a large removeable shower chair and is large enough with good placement of handrails. The breakfast room is just a short distance away. Only drawback is that the room is dark. Has a lot of lights. But it's dark. We will, however, return. And the pool area, in September, was delightful.

"Drop off at college experience"
Voyage14158527343, 19 Septembre 2024

Up grate to a suite, super nice., brakefast was good with fresh waffles. The room was always clean with extra towels, my family was impressed. The best experience for dropping off my daughter at college, high recommended. Front desk were realy nice and looks like they realy care about the conversation we had.

"Casa Grande Was Beautiful"
Elizabeth A, 16 Septembre 2024

The architecture was charming. Accessibility couldn't have been better. The room was immaculate. The staff was kind and helpful. Add perfect weather to our weekend, and we had a near perfect weekend. Highly recommend Casa Grande to anyone interested in visiting the Pismo Beach area.

"Good experience"
Roberta H, 16 Septembre 2024

Staff is nice,friendly and helpful..Breakfast is nice and warm. My family loves Best Westen we use them for all our family long road trips. We highly recommend Best Wester to all of our friends and families. Never have we encountered a problem. Thank you Best Western..

"We will definitely be back"
Stevie B, 01 Septembre 2024

Clean rooms with comfy beds a lots of space for my family. Loved that it came with a fridge an microwave. The shower was pretty nice too didn't feel all squeezed in it . The breakfast was delicious an had plenty of options for my family to choose from. Didn't get to use the pool but it will definitely be a must when we come back

"Exceeded expectations"
maxnicetrip, 31 Août 2024

Pretty good value. No problem finding parking. We were glad they had an elevator. Room was clean, no issues. Rooms were outdated and as others mentioned no usb (but hey who doesn't bring a wall plug or portable battery when traveling). Pool looked clean, but we didn't get to use it. The best part is *Free Breakfast!*, if you consider inflation during this troublesome economy, you'd be looking at easily +$10 per person for breakfast. This is a huge savings. The selection was great, and they had bacon!

"The Good The Bad & The Ugly"
WickedTruth6, 11 Août 2024

Beds are very comfy, slept soundly, room clean and linens fresh and soft; towels thick, new, soft-everything in room was just right. HOWEVER...I left my phone on the table. When I called couple hours later it had not been turned in to the office. NOT only am I 100% sure I left it there, my Find My Device mapped last location as the hotel. When I went to screenshot the map, it then said Unable to Communicate with Device. I just hope which ever housekeeper STOLE it gets caught with another phone. It's not their first time. Plus not sure I'll warm up to Debit/Credit only vending machines, they are now No Cash purchase.

"Nice place to stay"
Alison B, 10 Août 2024

Nice place, good location and lots of amenities. Very well kept property. Rooms are large and clean. Pool is very popular! The main breakfast room gets very crowded and hot inside but there is plenty of food and coffee. Located near freeway but no traffic noise. Close to everything.

"Family trip"
Jose G, 06 Août 2024

Great Comfortable and relaxing places walking areas pool and spa great place. Breakfast is always good. This is our number 1 places to stay at when coming to pismo great location near everything food place shopping center and gyms as well great place to stay

"Good experience as always"
Tim J, 05 Août 2024

This hotel is exactly what you can expect from a Best Western: a clean room, a quiet location, and well placed for anyone staying in south San Luis Obispo County. SLO is nearby, the beaches are nearby, and north County isn't too far away. The free breakfast is tasty and well-stocked. While I went solo, it was nice to hear kids enjoying the pool. I'll definitely be recommending it to my brother and sister if they ever take their kids to the area.

"Nice hotel with bad policy"
Muchele T, 05 Août 2024

Hotel is nice, clean, and comfortable plus very reasonably priced online. I would have given 5 stars however a ridiculous I didn't happened at check in. My husband arrived like 14 minutes before the check in time of 3:00. He was told for an additional $50 he could check in early. Obviously there was a room ready and it's not like he was even an hour early. My other complaints would be very little lighting and no easily accessible outlets to use to charge phones at night near the bed.

"A fun visit to Pismo"
Karen L, 03 Août 2024

The room was perfect for my friend and myself. The beds and couch were very comfortable, and there was a second bedroom so that we each had some privacy, which I really appreciated. The friend of mine who shared the room has some mobility issues, so the hotel staff made sure we were very close to an elevator. This made it so much easier for her to come and go while we were there. All of the staff were professional, friendly, and very helpful. We appreciated the fact that there were many options for breakfast. The location was perfect. Easy to get to, close to the places we wanted to visit for sight seeing or shopping. I would definitely come stay here again.

"Great hotel!"
Lucrecia H, 03 Août 2024

We enjoyed our stay at the hotel, our room was clean and very specious the view was great, we loved the hacienda look of the hotel. The pool is heated and the sauna room is amazing. We felt safe at this hotel and will definitely be back with the family!

"Great place"
L6108QMheatherb, 31 Juillet 2024

This hotel was exactly what we needed. It was a short drive on the freeway to Pismo. It was peaceful. The lobby is really nice and they offer cookies at night. The breakfast was included and great. It had eggs, bagels, cereal, a waffle making station, yogurt, toast, coffee, milk etc. The pool and hot tub area was nice. The rooms were spacious and clean. We would definitely stay here again.

"We love Best Western"
Angela B, 27 Juillet 2024

The stay was completely comfortable and we even got little gift bags!!! My kids loved the cookies!!! The rooms are always clean and the staff is always friendly and professional. And the breakfast is delicious!!! We love staying at Best Western Casa Grande every time we are in that area!

"Super convenient"
Vanessa D, 27 Juillet 2024

Pool and hot tub was great! Breakfast had a wonderful selection including waffles! Would recommend, and stay at this location again. Was clean and convenient. Minutes from downtown and also very close to dunes. Pet friendly too. Plenty parking.

"Great Getaway!"
Tracey B, 20 Juillet 2024

We have been staying at Casa Grande for a long time and we really love this hotel! And we recommend it to our family & friends! ❤️❤️ we plan to come back before the summer is over! The weather was wonderful because it was & us in the Triple Digits here in the Valley!

"My stay yesterday"
Navigator537611, 17 Juillet 2024

Nice clean room and I was able to connect my Roku stick to the TV so I could watch my programs. My upstairs neighbors were a little noisy, and there was a unexpected power outage. Nonetheless, it was a quiet and restful room and I would strongly consider staying there again. The young lady that was running the desk was very pleasant, polite and helpful. Don't lose her! She is a great front for your property!

"So Disappointing! We Did Not Feel Like Valued Guests."
Heidi W, 01 Juillet 2024

This BW is very beautiful, with its Spanish style architecture and murals and blooming bougainvillea. But it was very noisy! We had the misfortune of booking our stay at the same time as a large group of teenagers who were partying and yelling (literally screaming, not just talking loud) in the pool area and parking lot, running up and down the breezeways in front of rooms and up and down the stairs playing tag until well after 10:00 pm. When I called the front desk, I was told there wasn't really anything they could do. When I am a BW rewards member and also paying $300 for a room, I honestly expected better customer service. The person who took my call was very kind and tried to be sympathetic; I don't fault him at all. I do, however, wish the hotel had policies and systems in place to deal with these situations when they arise. I also did not appreciate having to pay extra to check in early when we were only about 30 minutes early and we were attending a memorial service that started at check in time and had to change before we went. We normally always stay at BWs, and I was so excited to stay at this property. Of all the hotels we stayed at on this trip, this was the most disappointing and the one we felt the least valued at.

"Spacious family room for 4"
I A M, 28 Juin 2024

A rather big room, suitable for a family of four adults. Hotel may be somewhat dated, but it's okay, still relatively clean. Location is near shopping, within walking distance, where you can get cooked food as well as groceries. Check in and check out are a breeze.

"Great place to stay in AG/Pismo"
Grendalf, 15 Juin 2024

All around good experience. Clean, comfortable, good service, nice pool/spa facilities. Unique & interesting architecture. Lobby/Boardroom and upstairs game room all have interesting period/theme decorations. Interesting place to spend a few minutes and explore

"Great Stay!"
Sheila D, 14 Juin 2024

Right off the bat, the front desk crew was wonderful. Our room was spacious, comfortable and quiet, great shower. We enjoyed the ample breakfast in a sunny room. Free parking was a bonus. We didn't have time to try out the pool or hot tub but they were available. We will return for a longer stay - that's how pleasant it was.

"Best Western Casa Grande is amazing!"
KMfrom559, 09 Juin 2024

What a great stay! From a minute I arrived I knew this is going to be a great place to stay. The rooms were clean and very spacious. The parking situation was great. Loved the balcony overlooking the pool. Weather was great and staff was kind. Would definitely stay here again.

"Casa grande"
pgergel68, 02 Juin 2024

Love this hotel! We come here at least twice a year! Beautiful setting and close to great restaurants and only a few minutes from the beach! For a free breakfast it is good! The rooms are clean and kept up nice! The pool is warm when it's cool out and the hot tub is nice and hot!

"Good stay"
dyfrigt, 23 Mai 2024

We were upgraded to a suite overlooking the pool which was good. The room was dated, but clean and met all our needs. We had a good sleep and the breakfast was good with lots of verity.

"Nice Place!"
Wendy C, 21 Mai 2024

I love the check in office. Very western! I loved that! Breakfast was great, it's just so tiny in there and gets super packed. Good customer service. And I would have gave it a 5 star, but our shower didn't work, when you turn it on it barely release any water, and water did not get hot. Then our TV in a he suites room was not working. But I am hoping next time it will be a better experience! Because I paid wayyy too much for a Suite just for the shower not to work and one of the TVs.

"Place was fine but screwed for early check in."
Richard O, 21 Mai 2024

Everything was fine except the $25.00 fee charged to get in the room a couple hours early. You would think that would be a perk for BW Platinum members. Makes you feel like you got screwed and your patronage and loyalty are not appreciated. It's a way to inspire customer satisfaction that costs them absolutely nothing but they choose to screw you instead.

"Pros and cons"
Astiana F, 20 Mai 2024

Pros: 5 min drive to the beach, beautiful architecture, clean and spacious rooms, slept like a swaddled baby, overall a great stay. Cons: TV was broken, but they addressed the issue quickly. There are only two plugs (one outlet) next to the beds that we could find. The lamp occupied one plug, and, with limited overhead lighting, you need the lamp light. The alarm clock ended up being unplugged, so we could plug our phones in. Thankfully, I had brought a dual charger box, so we could charge both phones with one box. Overall, though, we enjoyed the area, stay, staff and amenities. The Cons are just very small complaints.

"Ask for upper room"
djstockton, 06 Mai 2024

Casa Grande is a lovely destination. The continental breakfast was tasty and ample. Excellent coffee. (The young lady who was staffing the downstairs venue was very courteous and friendly.) My only complaint was that I had a ground floor room and one or more individuals entered the room above me around 10:15 and stomped around the room for about two hours. The insulation was totally inadequate, so as a result I was unable to get to sleep. Next time I'll request an upper room.

"10/10"
Jose R, 06 Mai 2024

Best rooms and pool! We always enjoy staying at Best Western. This was our first time at this location and we really enjoyed it.. The breakfast was amazing!! Staff was very friendly and helpful. We even got the room last minute and the clerk helped us secure it with no money.

"GOOD QUALITY FOR THE PRICE"
nicole V, 28 Avril 2024

Nice hotel I dont think i would change anything really the pool ,jacuzzi and breakfast where great me and my family enjoyed our stay every time we come here this was my 3rd time here and i can say that will be back again soon and appreciate the kind office staff aswell

"Cozy, Hidden Gem"
SydneyAnn2024, 27 Avril 2024

We enjoyed sitting by the cozy fire in the beautiful cowboy-themed lobby after a day of sightseeing in SLOCAL. The hotel is tucked away yet convenient to everything. It's cozy and quiet. The grounds are small but beautiful with lush landscaping. A nice retreat.

"Arroyo Grande Spring Visit"
Jo P, 24 Avril 2024

This location, as with many best westerns throughout the country are on the older side. The bed was quite comfortable. The shower was good. The mini-fridge had no freezer compartment so I couldn't freeze my cold packs. The decor was a bit dated, dark inside. The coffee was great, only ate breakfast on one of our 3 days stay. It was so hot inside the breakfast room we couldn't stay to eat inside. Tried the scrambled eggs but first bite left a sour taste so didn't eat more. Made me not want to try anything like the bacon or sausage. Ended up with a bagel/cream cheese & toast for my husband. The staff the night of our arrival were helpful with our room keys that stopped working a few times. The following days found different people behind the desk who were delightful and most helpful. Since we don't travel much, the cost of the room was startling, appreciated that I had points for Saturday night which helped. Parking was adequate, good sized spaces, but far away & uphill from your room if you came in later.

"We enjoyed our stay and will stay there again."
timridley, 18 Avril 2024

The beds were comfortable. It had HBO & Showtime channels so we could watch TV without commercials. The continental breakfast was good. It included cereals, breads, packaged pastries, yogurt, fresh fruit, waffles, sausage, bacon, and scrambled eggs. There were 3 types of juice, 2% milk, and coffee. There were various toppings for the waffles, yogurt, and cereals. This hotel is easy to get to from the highway. The property is on a low hill and it is beautifully landscaped. It has a pool, spa, and exercise room. There is only one elevator. We used the stairs on our side of the property.

"Great family friendly hotel"
David M, 09 Avril 2024

Nice and clean rooms. The gal at the front desk was awesome and the two fellas helping out were great too! Pool and spa was perfect for the kids and we all enjoyed their breakfast. Will be coming back to stay for his summer for sure! Keep it up Thanks again! The Monroe Family

"Comfortable, good location, excellent service"
Eddie G, 06 Avril 2024

I was very happy with my one-night stay here - room was clean and bed was comfortable; overall this hotel is a great value. Two things to note: 1) there was a line for check-in, but the front desk associate (whose name I did not catch) was friendly and efficient (and apologized for the wait), and 2) I thought I left something behind, and when I called a few days later, Rita was extremely helpful in trying to locate it, although I found it later in my trunk. I would stay here again!

"Best of the Best"
Paul J, 04 Avril 2024

All things are so good~ The room, two breakfast rooms, and quiet surroundings are nice and friendly. And it's nice that there are a lot of female grandparents around. In particular, Pismo Beach is excellent, the nearby hot springs are good, and there are many different things to eat, which is especially good.

"Could have better parking solutions for guests to access cars closer to rooms."
Andrea D, 04 Avril 2024

Room and bed were very comfortable. But parking was horrible. Workmen with huge trucks parked close the the rooms rather than on the perimeter or back parking. It made it horrible for guests to get in and out of spaces near our rooms. BW should help guests by ensuring large vehicles don't create problems for other guests.

"Fully Enjoyable Stay"
Kalpana S, 31 Mars 2024

Our room was spacious and comfortable. All the amenities were in excellent working order. The breakfast buffet was vast and delicious and there was a huge variety of items on it. The service was efficient and courteous. It was, all in all, an excellent value for our money.

"Excellent Central Coast Hotel"
Garyrlabe, 29 Mars 2024

I stay at this hotel every time that I come to the Central Coast, for business or leisure. The accommodations are excellent, the staff are wonderful, and the continental breakfast is really a full breakfast buffet with a great selection of hot and cold entrees. I highly recommend this hotel.

"Casa grande bueno"
Safari36589322504, 29 Mars 2024

Nice hotel great price and location. Hot tub was nice and relaxing after a day running around on the beach to relax. Breakfast was good. Wish there was some sausage with the bacon though will stay there again my next trip to the coast. Thanks for a great stay

"Not happy this visit."
Fernando D, 26 Mars 2024

Receptionist lady in the morning of 3/23 and 3/24 was very rude. Also the hot tub jets were not working and were not fixed. Other than that the rooms were excellent. And the cleaning ladies were also very polite. Helped to get clean towels in our rooms.

"Unique Decor, Passable Breakfast; Incredible Staff."
eternityfire017, 25 Mars 2024

A spacious hotel with unusual character. Loved the atmosphere. The staff were so kind to my family traveling with young kids and gave us a free room upgrade. The breakfast was more substantial than expected, too. But no gluten-free option and the eggs and bacon were pretty low quality. Overall, this would be a great place for a family to vacation and we loved our stay.

"The Casa Grande is one of our favorites BW's"
Gail P, 22 Mars 2024

We are returning customers who used to live in the Pismo Beach area. We love the Spanish ambiance and gorgeous lobby, cookies and coffee in afternoons, and breakfast. The rooms were updated awhile ago so beginning to show their age, no USB ports on lamps to charge phones etc. but all the necessities like fridge, micro, flat screen TV. The evening and day check in staff were friendly and efficient. We extended our days twice so stayed a week comfortably. Great location to Hwy 101 but quiet, easy walking to several restaurants and shops, very short drive to Walmart and movie theater and just minutes to Pismo & Shell Beach without the higher hotel prices. We've stayed here multiple times in past 10 years and continue to return as we find most BW hotels to be reliable in all important ways - and the Casa Grande is one of our favorites.

"Visit my 101 year old friend"
Robert S, 22 Mars 2024

very nice all help was attentive and met my needs. Nice clean rooms. good breakfast. conveniently located to shopping and restaurants. lovely old California look to the buildings. safe courtyard parking and shielded from road noise. Enjoyed my stay.

"Very nice visit"
Matthew W, 22 Mars 2024

It was very pleasant and enjoyed the location and clean rooms Enjoyed the breakfast and the area was very nice that we were able to go to and from family and the ocean. And all up-and-down the area of the coast. I could use another notch, but. Everything was good.

"Much better than most"
GrandTour42629167453, 20 Mars 2024

Love the breakfast, hot tub, the staff is friendly and welcoming, and the rooms are nice and clean and bigger than most places i know of. I like the atmosphere and look of the hotel too. Not much negative to say. Even the parking lot is safe to leave stuff. Never had anything stolen and had police talk to me (make sure I m not stealing my stuff) a couple times. So that's good and bad, mostly good tho.

"Great prices."
Martin J, 11 Mars 2024

Great price for suites, one exit away from pismo beach. Free breakfast. Nice heated pool. Nice nig jacuzzi. Very nice staff. Lots of food places close by. It feels like home. Been coming here for the past 20 years. Simple check in and out. Lots of extra parking in back.

"Illegal business practices"
Kathryn B, 11 Mars 2024

During check-in, I was informed there was an additional $100.00 fee, which would be refunded. When I questioned it, I was informed the information was on the Best Western website as well as the Best Western Casa Grande Inn website. When I stated it was not, I was then told I was informed of this charge during check in. My final bill shows a balance of $0, while my charge card statement shows the full charge of $228.07-no refund. Upon contacting the hotel and Best Western this morning, I was told Best Western hotels are individually owned & operated, so the chain has no record of how each hotel operates. The hotel informed me I was not charged but I would receive a refund in approximately 30 days. This is bordering on illegal practices & I will no longer stay @ Best Western Hotels.

"Good stay, great location!"
shelibear, 07 Mars 2024

beautiful property, excellent location, welcoming staff, good breakfast, fabulous room! the shower was excellent - really appreciated that the shower had shampoo, conditioner, and body wash already available which is great (i didn't have to pack it myself). since i'm a best western rewards member so i received a goodie bag right at check in ( i felt so special). highly recommended!

"Large and beautiful"
711kelseyb, 07 Mars 2024

Gorgeous grounds with murals and waterfalls plus having a large room made this a great stay. Breakfast was good. The bed was comfortable. Shower was amazing. Very nice rooms (the 2 queen had a double vanity and a mini bar sink) and I would definitely stay again.

"5 stars!"
Msmalloryst, 29 Février 2024

Such a great experience. Booked last minute online with no issues. Beautiful and clean hotel. Restroom could use an update/upgrade but otherwise it was 5 stars. Breakfast was a plus too and the beds were so comfy!! I would definitely go back.

"Accessible room outdated and dark"
Q4913EOwilliamb, 24 Février 2024

The room we had was once nice, 2 counters with sink, lots of cabinets, thick but worn carpet. But the bathroom was tiny and the fan that cameon with the light hung down and was super noisy. The room was dark due to the decorative overhang. Beds good. I had considered staying 2 nights because of our schedule, but decided to do it somewhere else. Big problem $100 deposit to make sure I didn't steal the ironing board…….

"Love Verbal abuse ?"
brkinlv, 23 Février 2024

My company makes my reservations. I came in a day early. Parked behind the property waiting for approvals. Was cofronted by a unknown guy. No name tag. Logo shirt etc ..banged on my car , yelling get the "f" out of here. Tried to tell him what was happing. He continued to be verbally abusive. So I departed. Completely shaken from my ptsd...I checked in the next day, the verbally abusive person was DILLION...Spent 2 sleepless nights fearing DILLON,would return to bang on my door and continued verbal abuse. When I mentioned the issue to the front desk. Got a "oh, I'm sorry you experienced an issue" was told the Manager Rita would get back. But never did. If you love snooty. Elitist staff great....it's for you! Lastly. the front desk clerk dismissed Dillions behavior as that "he's new" .

"Good hotel bad neighbors"
Steven C, 22 Février 2024

We had problems with loud neighbors late at night but the staff was very accommodating and moved out room after trying to quiet the group at about 12:00 am. The next morning I found out the management refunded my money for the night. The rest of the staff was great.

"Couldn't have been better."
Jim E, 18 Février 2024

A very satisfying experience. The staff was first-rate and extremely helpful. Moreover, the room was comfy and clean. Also, all the amenities needed to ensure a pleasant stay were available. And the price was certainly right. So glad we decided to stay there.

"Nice property, not generic"
Jodie G, 29 Janvier 2024

Clean affordable, convenient, easy access, friendly staff, breakfast incl. Nice pool and area. Beautiful lobby full of gallery quality art and decor. Old Spanish motif carried throughout the property from wall murals to room decor and tile. Would def stay here again.

"Nice Spot"
ruthmiller1, 13 Janvier 2024

The staff were very friendly. The room was clean and the bed was very comfortable. The hotel is located near shopping and restaurants. My grandsons really enjoyed the pool. I have stayed here before and have always been pleased with my stay.

"Hotel Needs Work"
Lee T, 10 Janvier 2024

We stayed at this hotel about 2 years ago and was very impressed. We booked 2 days expecting the same experience. We looked forward to coming back. This time things were looking rundown. Location is great—near Pismo Beach. Breakfast was only ok. Staff at checkout was very helpful.

"Enjoyed our stay with 2 teens. Solid Best Western standard. "
Winnie M, 08 Janvier 2024

Comfortable room and beds, convenient location, hot and fast breakfast. Friendly front desk with wonderful holiday decor in the lobby. Housekeeping quickly supplied body wash that's emptied in our bathroom.

"Quick overnight stay"
Tlbusby, 06 Janvier 2024

It was an older property but I could see the beauty from years past. The rooms were clean and I loved the lobby! It looked beautiful for Christmas. We were towing a trailer and there was a back parking lot with plenty of room to turn around and park for the night.

"Pet friendly"
fmt222023, 04 Octobre 2023

This is our second time staying here. This time we noticed it was a pet-friendly hotel, so we brought our dog with us. This time we stayed two nights and we loved there was a miniature dog walk. It was wonderful and dog-friendly.

"It was a nice stay"
Esther E, 02 Octobre 2023

We really enjoyed our stay. The staff were kind. The room was clean. I really enjoyed the free breakfast. I will always stay at this Hotel when I visit this area. I will recommend this to my all my family and friends!

"We like the pool. Not too cold."
Carolyn S, 24 Septembre 2023

We like the pool temperature and the hot tub. My husband likes that the breakfast selection is more than just continental. We stop over here every year. With fridge and microwave and low midweek prices, it is a super convenient and comfortable layover for our trips up and down 101. Pets allowed in some rooms.

"Great place"
Passenger216286, 14 Septembre 2023

Very clean well maintained property. Friendly staff and a great swimming pool. We left our dog at home but it seemed all the guests had dogs. We were pleased with how quiet everyone was too. Will be back for sure

"Great place to stay"
Norm W, 11 Septembre 2023

This was our 5th time we stayed at this place. We really like it and will stay again if we ever get back here. Beautiful landscape and a great breakfast! Everyone is friendly and professional. We are now living in Tennessee!

"BUG BITES"
MMMC21, 05 Septembre 2023

The hotel was in a good location however our room had plumbing issues, which is normal for an older hotel understandable. The tech came in and could not fix it, then the bathtub filled up with black water, that was a new one. It was disgusting, called the front desk and asked for a different room so we could shower and leave, they moved us to a large suite which was nice.... Or so we thought, we woke up with bug bites all over our face, I was so shocked! Right on my eye and cheekbone area, I was terrified when I looked in the mirror. Went downstairs to let them know and check out, didn't want to be in that room any longer than I needed. The response was, ok we will deep clean. They didn't seem to care at all. The bites are so bad my eye has swollen shut, doctors apt tomorrow make sure it isn't anything serious. I have never had an experience like this at a hotel room and we do travel frequently especially to this area since our daughter attends CalPoly. Beware before booking, I am currently writing this with one eye shut!!

"Great stay"
cwsmeds, 04 Septembre 2023

This was a free room for points stay. We were upgraded to a king/queen suite, which was unexpected and very welcome. The room was huge, with one bed in a separate room. The beds were very comfortable and so were the pillows. A/C worked well. The room was quiet and had everything we needed. The water pressure in the shower was a little weak, but it's always that way in the area. The last time I stayed here was 30 years ago and there has obviously been a lot of updating done during that time. But this is still an older property and expectations should be adjusted accordingly. Breakfast was nothing special, but met our needs. I would stay again and I would even pay for the larger room.

"Comfy and cozy"
Travis K, 30 Août 2023

Great hotel. It's a little on the older side but has a ton of charm and is well maintained. It can be a lively place if you are in a room near the pool, but it isn't overly rowdy and people respected quiet hours every night we were there. Loved our room. The overall style/theme of the hotel is really cool. With an old spanish style feel to it. Included breakfast is a nice touch. The setup they have is cozy and comfortable. With the breakfast room right above the pool area. One thing we noticed was that the water had an odd taste and smell to it. Like a slight algae taste. Nothing too worrisome. More than fine for showering and brushing your teeth, but we drank filtered water just in case. Onsite laundry is coin operated and one of their machines is broken. Getting change for the machine was a little tricky but being able to do laundry onsite is nice. WIFI is decent. Good enough to watch Netflix in the evening. Front desk staff was okay depending on who we interacted with. Asking to exchange money for quarters to do laundry with one person felt like pulling teeth, but then another front desk person was incredibly helpful. Location is great. Walking distance from Starbucks and a grocery store via a little trail, which is super convenient. And located right next to a freeway entrance so you have quick access to downtown Pismo and beaches. If you're in Pismo, I would recommend staying here.

"Great stay for a weekend away."
Cassie S, 26 Août 2023

The rooms are always clean. The beds are comfortable. Breakfast is great with several options. The grounds are beautiful. The pool and location are topping on the cake. We love this best western. We will be back again soon!

"Nice resort-like hotel"
th3kk, 23 Août 2023

The Casa Grande Inn is among the coolest Best Western hotels I stayed at. The bed was comfortable, the pool area was good as well as the breakfast. Unfortunately, the staff didn't tell us about the second, bigger breakfast room in the main building. But we had a good breakfast with a view of the pool. The hotel and the room was clean.

"Great Birthday getaway!"
Elizabeth G, 22 Août 2023

The pool was really nice and warm enough. The staff was gracious and eager to be helpful. Breakfast was also good. The building/room appeared to be quite old but well maintained. Overall we would come back again.

"Top notch accommodations"
jeremymF5591YG, 20 Août 2023

Beautiful place to stay, room was spacious and clean, pool and hot tub were as well, staff was friendly and helpful, nicest place we stayed on our 10 day trip in California . I would recommend this place to anyone. Breakfast was excellent, eggs, bacon, waffles, fruit etc.

"Beautiful hotel, heated pool, lovely breakfast"
circlejf, 19 Août 2023

Beautiful and private hotel with Western theme. Huge room that was very clean. Heated large pool and even a sauna. Great pool area with restrooms and patio. Breakfast served in two lovely locations. Downfall, sleep quality is highly affected by thin walls. The neighboring showers and faucets above and to sides are extremely loud and sound like they are going to come through wall. Bummer, because the rest is so nice. Would definitely try this hotel again, maybe with ear plugs.

"Good for a a few nights."
aaronb809, 18 Août 2023

This best western was pretty good, I'd say standard as best westerns go, the beds were good in my opinion but they are on the firmer side so if you don't like that then you probably won't like these beds, The room was also a little dark for my liking and there were very new outlets. Other than that the room was big, there was a microwave, mini fridge, and counter sink. The bathroom was pretty good, on the bigger side, good shower and two sinks outside the bathroom bringing the total sinks to three. The breakfast was not the best, mediocre at best, bacon and eggs but the waffles were good, coffee, tea, juice, bagels, breads, and individually packaged muffins were also available. The room was relatively quiet, you could hear the room above you but I brought earplugs so it didn't bother me too much. For $122 I can't complain too much, it was good for a night or probably even for a couple nights.

"Nice place but very noisy pool area"
Z490PJericv, 04 Août 2023

This Best Western Plus has a western look which is quite cool. Parking near your room may be difficult if you go out for the day and return late. That area fills up. The pool area is generally filled with familiesa and lots of noisy children (no knock on children-- they were having a blast), but too noisy for us and also would not recommend a room near the pool because of the noise. But other than that, we would recommend this hotel. Staff was very friendly and helpful. Breakfast as what you would expect-- maybe a cut above the 'usual" -- two locations and includes outdoor tables and chairs if desired.

"This hotel could use a clean makeover!"
lisae92, 04 Août 2023

The room we stayed in was shabbily and dingy. The whole place is in desperate need of a makeover. The carpet in our room was torn , dirty, and smelled. The bathroom floor had built up dirt in the corners, the the fan vent was dirty. Everything in the room was old and worn out. I wouldn't stay there again unless they do a remodel.

"Great Value"
johnwN8506EU, 03 Août 2023

I would rate it 4.5, but that is available and felt it was better than 4. The rooms were clean and large. The value was great we were on a baseball tournament and other were paying twice what we did. I slept great there, would definitely stay there again.

"Great place to stay in Arroyo Grande"
Garyrlabe, 02 Août 2023

An excellent hotel. Breakfast was awesome with a nice selection of hot and cold items. Good location with plenty of parking. Comfortable beds and pillows, big showers, and the rooms are very clean. Excellent staff in all departments.

"Family vacation"
Andrew W, 30 Juillet 2023

Great hotel the kids love the pool and the breakfast that they serve in the morning we always have a great time at this hotel every time we stay there. Would highly recommend it to any family traveling to the beach.

"Great vacation at Arroyo Grande , Best Western"
Susan G, 26 Juillet 2023

We really enjoyed the stay. The jacuzzi and the pool really enjoyed that. Thank you and ofcourse we slept well and your breakfast was really good. Clean rooms that is why I would come back and recommend you to family and friends

"Fun"
kim g, 26 Juillet 2023

Had a super wonderful nights rest, shower was amazing , hot tub was fun, breakfast was amazing , we really super duper enjoyed , cant wait to come back again as soon as we can! Thanks for the amazing service !

"Great Family Fun"
mrgsjsu, 26 Juillet 2023

We love staying at this hotel for its proximity to Pismo, Grover Beach and Avila Cove. The rooms are spacious and clean. The old California west theme is charming. The pool and jacuzzi are a favorite for the kids. Breakfast has good options. Good value for a family vacation.

"Amazing"
Shannon C, 25 Juillet 2023

Great place to stay! Great location, great price and really great staff! Came to get out of the heat and visit the beach. Room was spacious, breakfast was good and spent a lot of time in the pool. Loved it

"Would stay here again"
Jennifer D, 24 Juillet 2023

Older, but well-kept, clean property with beautiful grounds & very spacious rooms! Very friendly staff at front desk and breakfast area. Standard breakfast fare. We only stayed one night as we traveled through the area.

"OVER PRICED"
rat2n11, 19 Juillet 2023

run down rooms and property mainly a hotel for workers they eat all of the breakfast items and take up all of the parking spaces. Noisy little or no staff and the staff was not well schooled in how to handle customers

"Family friendly, and fun!"
Demetrius O, 19 Juillet 2023

We arrived and received a complementary gift bag for being members. The room was huge and everyone slept great. The pool and spa are fantastic. The hotel is close to the beach and pier. We really enjoyed our time.

"Awesome time!"
Vanessa C, 19 Juillet 2023

Amazing time! Everything was clean, pet friendly and quaint! Couldn't have asked for a better trip. My son loved the pool and jacuzzi also. We definitely will be back . It is close to Pismo and the main strip.

"Great stay."
Jon B, 17 Juillet 2023

Stayed here several years ago. The decor is awesome and very authentic. Rooms were clean and comfortable. Breakfast had a good variety and tasted great. It is a very unique property sitting on a hillside. Will definitely stay there again

"Comfortable stay"
NareshMoorthy, 16 Juillet 2023

Stay is comfortable, rooms are decent. Pool facilities are good. How we the breakfast needs a major upgrade. It is very basic and not worth having more that for one morning, this is a major weak spot.

"Why has the prices increased so much?"
RNominni, 06 Février 2023

Have always stayed at this Best Western and found it to be very clean and well managed. The people are great! This past weekend when I tried to reserve a room in April I was quoted a price for two nights doubled for what I paid for the two nights this Friday and Saturday. With those prices I can stay in San Luis Obispo. Why have the prices increased so much? I am a Diamond Elite member and when I asked the clerk about the increase they stated "That's our price". Unfortunately at those prices I will not be back.

"Bedding was too thin."
Michelle T, 06 Février 2023

It was a nice room, but the bed needed more blankets. The thin sheet/comforter was not enough warmth. When asked for a blanket, all they had was a thin stained blanket. They had water and coffee available in the lobby which was nice.

"Clean and quiet rooms."
susanlX7711RC, 25 Janvier 2023

Check in was fast and easy. Great front desk staff, friendly and helpful. Room was spotless and quiet. Had protein choices for breakfast - low carb. Friendly guest service at breakfast. Easy to find. Great looking property.

"Great Price! Nice Hotel."
gregy968, 23 Janvier 2023

Nice, clean hotel at at great price includes breakfast. Love the decor! Good location. Not too far from the California coast.Would definitely recommend it and stay there again. Staff were very nice and helpful.

"Disappointed in this place"
BoomerDoodle, 08 Janvier 2023

We were on a road trip and located this Best Western Casa Grande Inn on a search. Generally we have good stays with Best Westerns so we booked this one on our drive. When I called, I requested a quiet room & was told by the young man on duty that they were not busy. It was late when we arrived, so we were ready for showers and sleep. As we took the only elevator and walked to our room, we passed 5 rooms (doors all open) of loud, rowdy young men on a sports team and their rooms reeked of pot. Their chaperones were on the floor below. Our room had no towels, so when I reported this at the front desk I was made to follow a trainee from linen closet to linen closet all over the property to collect towels. When I returned to the room my friend said the kids next door were very loud to the point of disturbing. So I called the desk to report this. Getting another room was a hassle dealing with the young man on duty and we finally got a smaller room on the other side of the property. Will not choose this place again. Ever.

"Good Experience"
Deborah C, 19 Décembre 2022

The rooms could use some up grading but love the landscaping & lobby. New carpet would improve the rooms a lot! Breakfast was great. Like the building it was in over looking the pool. Sorry to see the restaurant was closed. I suppose Covid didn't help We ended up at AJ Spurs which was right up the street It was too cold to use the pool but I would bet it's nice in the summer time.

"love the casa grande"
planaria, 17 Décembre 2022

We have been staying at the Casa Grande for 20? years. We drive from LA to Big Sur 2-3 times each year and overnight at Arroyo Grande. We've stayed in a few around there and find the Casa Grande just the best!!!! Quiet comfortable clean, friendly staff..... It's perfect for us in every way.

"Lovely area and well-maintained facility"
mariO1852HZ, 05 Décembre 2022

We had a great time staying in this well-maintained, well decorated and beautifully landscaped BW Casa Grande Inn. Located in a nice neighborhood and close driving distance to touristy places, shows, restaurants, freeway, etc. Staff are friendly and helpful. The room was clean and spacious. Amenities included were microwave, minifridge, hairdryer, coffee, and comfortable furniture. Grateful that they also have a full breakfast from 6.30 to 9.30 am. We will be back!

"Reset Ride"
johnnieg441, 29 Novembre 2022

We rode our Harley's from Los Angeles to Big Sur. We reserved rooms at BW Arroyo Grande and we were pleasantly surprised. Nice hotel with a Spanish Rancho theme to it. I've already recommended it to our other military friends and family. We will definitely be staying here again. BTW, they honor military with a discount which is a big plus in my book.

"Nauseating stay"
Phyllis J, 27 Novembre 2022

The room smelled so rancid and moldy that it bordered on uninhabitable. It was so bad that we left before they opened the breakfast room for the free breakfast the next morning. To add to this, there was a room of highway workers in the next room who were loud and inconsiderate. It was such a bad experience, it was like we were being pranked into the worst motel stay ever.

"Thanksgiving visit"
CynthiaC1572, 27 Novembre 2022

Visiting family in the area for thanksgiving. We were so close to them as well as stores for last minute items. The hotel has a very nice mission style decor and friendly staff. Overall, a nice place to stay!

"Wonderful"
whocares88887, 23 Novembre 2022

Nice complimentary breakfast, beautiful property and garden. Perfect for dogs with plenty of grass area for your pet. Great location overall. I wish the breakfast options would cater to special diets (gluten free, dairy free).

"Excellent Choice in the Five Cities area"
Garyrlabe, 18 Novembre 2022

This is the best hotel in the Arroyo Grande / Pismo Beach area. Stayed here many times during the past 10 years, and the accommodations are consistently excellent. The staff is friendly, rooms are well maintained, and the buffet breakfast includes a wide variety of hot and cold items. A good value for this popular tourist destination.

"Handicap room had sitting room, bathroom had all the amenities including walkin shower."
alta626, 15 Novembre 2022

1. The TV feed needs an upgrade. Difficult to view local TV stations. The hand held only set on cable. The programs on cable were not news worthy. Needs improvement. 2. Good location for stopover for those traveling from LA to Bay Area. 3. Although BW location is tucked on a hillside, it is accessible, 4. Best room rate is during the week, but generally mid-range costs. 5. On-line reservation is very convenient, if there are other amenities like handicap room, its best to call front desk.......very accommodating if rooms are available, of course. 6. Folks at the front desk are always polite and try to accommodate our requests.

"Ok hotel for price"
Timothy John W, 14 Novembre 2022

Ok location and quiet location. This hotel is on the hill by chain stores and not within walking distance of downtown Pismo. It has good free parking and very quiet at night. The pool is located at tge enterance and not too loud. Close to a Taco Bell and Grocery store is across the street. There's a grocery outlet within walking distance through the parking lot there's a bridge.

"An enjoyable vacation"
leslin63, 04 Novembre 2022

I loved staying at this Best Western. The staff is friendly, helpful and they go out of their way to make your stay comfortable and relaxing. The room was clean and the grounds are gorgeous. The pool is heated and the spa is relaxing. I highly recommend this place.

"Excellent. Most excellent!"
CaptainMonfils, 25 Octobre 2022

Great hotel with quality and consistency for guests. The full breakfast was great and the rooms were clean and comfortable. Really...if you're coming to the south county of the central coast - stay here and get real value. Right across the street is the great A.J. Spurs restaurant where they serve dinner "chuckwagon-style." You'll love both places and the hotel is right off the Highway 101, but it is very quiet.

"Great location and good value for the money. Great place if you're traveling with pets!"
N9297BJthomasg, 23 Octobre 2022

Rooms are large with microwaves and small refrigerators. No carpeting which I really appreciate. Housekeeping is very accommodating. Beds were a little firm and lumpy, but better than most in this price range. There was an area to hose off our dogs after going to the beach, which was so helpful.

"Large Comfortable Clean Room"
sharonlhanes, 18 Octobre 2022

Great beds and cozy soft bedding in large room with wet bar (love not having to share a vanity) microwave, fridge, large TV. Nice property with old Spanish character. The hot tub and pool looked inviting although we didn't use.

"Quirky, quaint hotel, great price "
PurdueGirl84, 17 Octobre 2022

We stayed overnight while passing through town. This hotel has a very unique ambiance! The lobby is really impressive and has lots of interesting artwork on display, as well as a welcoming fireplace. Staff were very friendly and helpful. We had a king room. It was small, but not cramped. It was clean and had everything we needed. We were able to park right outside our room, making it easy to unload. The breakfast was in a small room that overlooks the pool, and was decent. We did not use the pool. We did have to do some laundry, and had some issues but they were quickly resolved. There is a nice little garden path area in the middle of all the buildings. The rooms are on several different levels because the hotel is built on a hill. There was nothing within walking distance of this hotel, but it is very convenient to the 101 and a short drive down to the beach boardwalk area. I would definitely stay here again.

"GOOD VALUE FOR THE COST"
Companion775938, 12 Octobre 2022

The bed pillows were enormous, and were at first, difficult to sleep on. My wife and I had a room that pet dogs are allowed in. FYI they are different from the people only rooms. Breakfast was satisfactory and the staff was accomodating.

"Great BW!"
Roving45764054467, 12 Octobre 2022

It was a great looking Spanish hotel, we loved the interieur. They gave us a very big room on the groundfloor in the main bilding, it was very luxury and close to the breakfastroom. It was just for one night, would stay longer.

"Good stopover"
KaraOlivia, 11 Octobre 2022

It was a nice room, good big shower! Friendly desk staff, it was pretty quiet so we had a good nights sleep and it was easy to find. Great for a stopover. Pool looked nice too. Breakfast wasn't bad there was a mix of things to eat and waffles to cook yourself. Be warned breakfast finishes at 9.30am.

"Quirky but comfortable stay"
760hitenp, 04 Octobre 2022

We spent one night at BW Casa Grande Inn en-route to SF. The location is great for easy access to shops and restaurants at Pismo Beach, as well as the Premium Outlets. The accommodation itself has a quirky colonial Spanish feel but we really liked that. It was a different experience to the other hotels we stayed at during our holiday. We were upgraded to a family room with two seperate bedrooms and a large living area. We loved the space the room provided and although the decor was a little outdated, we did enjoy our stay here. I'd certainly recommend this place to others who are open to new and different experiences - this isn't like a typical hotel you may stay at so keep an open mind and enjoy the experience!

"Average"
Nomad12186057223, 04 Octobre 2022

We stayed 1 night, place was ok. Rooms are dated, breakfast was ok. For the price, it didn't seem like it was worth it. Parking was right outside the room so that was a plus. Was not able to walk to beach. No safe in room Good for a night if you don't mind paying a little more for an average place.

"Great weekend overall"
N8082TBryanm, 02 Octobre 2022

We had such a good time. Trip started right when we got a free upgrade to a pool side suite. Found a perfect dinner spot within a couple minutes of hotel. Then had a nice free simple breakfast and hit splash for lunch...everything within 10 minutes of hotel...thank you amd can't wait to come back...girlfriend loved the decor...

"Va-cay"
321timberv, 02 Octobre 2022

We've been staying here for several years whether it's the whole family staying or just the hubby and I we absolutely love it conveniently located but I especially love the hot tub!!! We usually stay in the family suite this time the hubby and I stayed in the king suite poolside and I am in love!!!

"DON'T STAY HERE! The rooms are not clean!!!"
reviewer1734, 01 Octobre 2022

As soon as we walked in the room, there was an atrocious odor coming from the bathroom and the room in general. It was so bad that my partner and I just left the best western, went to our event and then went back home. Bottom line is that there is a cleanliness issue and we did not feel comfortable staying there. I've stayed at many motels in my life that have been less than great but this odor was enough to make me just say forget it I'M OUT.

"One night stay"
cheerlyc, 20 Septembre 2022

This BW is one of our favorites! It was also our first time staying at a hotel with our dog but the front desk were very helpful and assigned us a room on the first floor that was clean and spacious. There's also a small beautiful dog area right in the middle of the hotel. The one star I left out is due to the building being slightly older so you can hear people walking around, rolling their suitcases through the hallway and if the person above you is heavy footed, you can definitely hear them stomping around. Besides that, we had a restful night and I still think they have the comfiest pillows in all the hotels/motels I've stayed at. Please tell me what type of pillow it is. I need one. Anyway, we love this side of town and although we don't come as often as we'd like, I know that I will always choose this BW.

"Beautiful property"
edwardwell, 16 Septembre 2022

The architecture is beautiful in a lovely area. The staff is very accommodating. Even though the property looks like it has some age with it, it is beautifully kept. The lobby is caught my attention with the great architecture. Internet is a bit slow but it got the job done. Definitely worth the value. I would stay again!

"Taking my daughter to Cal Poly"
663suy, 13 Septembre 2022

This best western is one of my favorite best westerns! Great large rooms and very friendly staff. Places to eat are walkable and shopping. And just 20 minutes away from cal Poly university. Lot's is good places to eat and near the beach if you drive.

"Knee surgery"
messine025, 07 Septembre 2022

I stayed for a few days as an out patient at the nano institute for a full knee replacement. It's next door and the hotel staff was fantastic. Every time I needed something they were so helpful. That included housekeeping , front desk and anyone else we walked into. Great resort.

"Weekend vacation"
dionr671, 30 Août 2022

This Best Western Motel in Arroyo Grande is awesome and very clean. The pool has a water fall and is clean also.I give it 10 star. We will be visiting again soon. I really like the price range and is close to the beach.

"Beautiful Hotel"
464beccih, 26 Août 2022

This hotel was beautiful. Lots of beautiful artwork that we learned was the owners personal collection. And it was easy to get to Pismo Beach and Morro Bay. Staff was wonderful. Close to freeway access.

"Stained pillow not a 3 star hotel"
Vikingsalmon, 11 Août 2022

My pillow was stained and the room smelled. The tv was to dark to see. There were huge stains on the floors. Local construction workers were staying at this place and in my experience that usually means cheap and no care for the quality of the rooms. The breakfast was ok but nothing special at all. This place says it's a 3 star but it's definitely a 2 star and reflects it. We stayed in a double queen. I'm not sure if the poolside rooms are better or not.

"Always a good place to stay"
Garyrlabe, 02 Août 2022

I have been staying at the Best Western Casa Grande Inn every time I visit the Five Cities area, usually once a month. The accomodations are excellent at this well managed hotel. There are two breakfast rooms, both of which offering a full breakfast buffet with much more than the usual continental breakfast. Everyone on the staff is friendly and always willing to help. There is a computer in the lobby for guests to use, and not being computer savvy I needed guidance, which the desk clerk was able to provide. The location of this hotel is close to excellent restaurants, like Ada's, Rosa's or Brad's in Pismo Beach, along with shopping and movie theaters. Even the city bus is handy if you don't have a car, or prefer not to drive. I always look forward to staying at this hotel.

"Beautiful hotel with a lot of great collection of arts"
Karen S, 01 Août 2022

We had a great stayed in this hotel, they accommodated our early checked in. Super comfortable bed and pillows. Breakfast is awesome, lot. of choices. Location is perfect, easy access to Freeway 101. Highly recommend to our friends.

"Lovely architecture, very comfortable and well appointed rooms"
739theresep, 26 Juillet 2022

We were here for a wedding and this was an affordable but high class hotel. I was impressed with the architecture and how it fit into the community of Arroyo Grande so beautifully. We loved the pool and jacuzzi, really lovely space and appreciated the luxurious, well appointed rooms.

"Great Getaway!!"
Lorie B, 26 Juillet 2022

Upon checking in we were informed that we had been upgraded to a Suite! Everyone working here were great and helpful. This hotel is located in a great location within several restaurants. Will be coming back here again

"Beach weekwnd"
isabelmR2143AZ, 21 Juillet 2022

We had a good stay although the people above us were loud and stomping late at night. Also, the ice machine was not working and or no ice Available. The breakfast was good and the person was working really hard keeping everything stocked. She deserves a raise. Thank you Best Western for having a nice clean room for us. The Milburn family Isabel Milburn

"Really Enjoyed"
Toryor, 19 Juillet 2022

Very nice. The room with two queen beds was very spacious and clean. We asked for extra towels. Staff was friendly and helpful. We did not do the breakfast, but did do coffee in the main lobby. Would recommend to family and friends.

"Great place, great quick breakfast, nice pool"
737erwinp, 18 Juillet 2022

The design and layout of the hotel -though a classic BW with all what one would expect- is quite unique, elegant and inviting. Spacious. Quiet. The serve-yourself breakfast was perfect, even included a waffle maker and bagels, not common these days. You can go in and out and just grab a coffee, or a basic breakfast to eat outdoors, indoors or in your (spacious, clean) room.

"Vacation stop"
kimashelly, 16 Juillet 2022

Very nice, spacious enough for 3 people, kitchenette-ish good, cleanliness was good- carpet in that room probably needs to be replaced- tears in it and felt kind of gross under feet, other than that, highly recommend this one- easy access. Breakfast was nice too!

"One of the best Best Westerns I have stayed in."
Charles M, 11 Juillet 2022

An excellent facility. Rooms are large and nicely appointed. Staff were prompt and helpful. I forgot toothpaste and they had small samples. Breakfast was very good, and the area was clean and well stocked.

"Enjoyable"
miamar07, 10 Juillet 2022

Relaxing, enjoyable, nice scenery, close to the beach. Awesome Customer Service .. Walking distance to stores and restaurants. A hop and skip away from Pismo Beach. Lots of shopping. Cleanliness great

"Wonderful stay on a busy 4th of July weekend"
socorrog775, 05 Juillet 2022

super clean, roomy, great friendly service. Loved the breakfast. everyone around us was super nice. The room was very clean and the beds were comfortable. Other breakfast room was room. I loved the decor of the lobby.

"Brothers wedding"
normarA1181XG, 02 Juillet 2022

Excellent had brothers wedding Clean rooms Breakfast great Close to the beach And the place where we had the ceremony Will be back again soon to enjoy more of pismo beach And all the great places and restaurants around our stay with best western again. Thank you

"Big rooms"
CarlH1753, 10 Juin 2022

This place is nice. The rooms are spacious and have comfortable beds with nice pillows . There is a nice pool and hot tub to relax in. They are right next to a shopping center. This might just be the nicest place in the area. If you are planning a trip to Pismo I recommend staying here. They have pet friendly rooms so you can bring the dogs with you.

"HORRIBLE CUSTOMER SERVICE"
Dogsandcats3, 08 Juin 2022

DON'T STAY HERE!!! The parking here is horrible for disabled. There are 2 spots for the entire building and really not enough other spots for the rooms. I had to park in in between two cars in handicapped spots. I am disabled and have a placard. Then I was called at 10 p.m. and told I was parked illegally and would be towed if not moved. Apparently I was actually in the loading spot for the handicapped spot, yet that was not clearly marked (at least in the dark). I was already in bed, so I went out in my robe and slippers to move it, I was greeted by a woman employee in the parking lot and I asked where I was supposed to park and she said there are spots behind the building and there was some back entrance. There were spots back there with semi trucks and RVs and then the back entrance had a flight of stairs, really?!? I hurt my bad hip and knee climbing them and got back to my room. I called the front desk to say I was not happy about this and asked if someone had complained and the same woman told me no, they just saw my car, then she tells me she thinks I hit the car next to me with my door when I got in to move it!! I know I didn't and told her so, but she said I heard a definite “thunk”, so I asked if she had any proof, was there any of my paint on the car? She says she did not have a chance to investigate it yet, really, she was right there! I went back out to investigate myself and found the car had dings all along that side and nothing that looked fresh or my color paint, I took pictures. The room was not that great either, especially for the amount charged, the bathroom was small and dingy, like you'd expect in a Motel 6, the bedding was rough and a ratty blanket covered by a thin cover. I won't be staying here again!! Many other choices around!

"Vacation"
Y998BWmichaelr, 31 Mai 2022

Reasonable nice place to stay friendly and courteous receptionist morning breakfast is a real bonus I have stayed at three different Best Western hotels recently and planning more stays in the future looking forward to it

"Nice stopover on our road trip"
paulvenables79, 29 Mai 2022

Nice hotel and room we stayed in was clean and spacious. Hotel is close to a few restaurants and good location for the beach. Pool was out of action which was disappointing but we were only there for one night. Would definitely stay here again.

"Excellent Location & Staff"
cindyhaven210, 29 Mai 2022

We had a wonderful experience, and this was our third time staying here. They offer a nice breakfast, great resort like location. The staff goes out of their way to help you. They provide a safe and clean environment.

"Hidden quiet gem"
Iamvonda, 22 Mai 2022

Such a quaint beautiful hotel in Arroyo Grande. It's very close to eateries and shops and not to far from the beach. Very quiet. Pool was nice and beautiful at night. Room was spacious with a little outdoor patio over looking the pool. Bed was comfy but linens were a little scratchy. Water pressure was really poor. Great place to stay.

"Last min trip"
mcruz1630, 21 Mai 2022

booked last min trip for one night, clean quiet rooms not too far from the beach. Big plus for us they had free breakfast, not just pastries and juice but eggs bacon and you can make your own walffle !

"California"
B2996OFkarenm, 20 Mai 2022

When we checked in they didn't have any king bed rooms cleaned so the clerk checked us into a two bed room. She said there was no difference but the two bed rooms were queen beds and we like a king that is why I booked one. The room was good except the people above us were making noise most the night so was not quiet like the desk clerk stated it would be a nice quiet area. I think the people above might have had kids so that might be why. Our stay was fine overall.

"Good Location, good sized room."
Z3684BQlynneh, 17 Mai 2022

Our room was a very nice sized room. The desk person recommended a restaurant and we appreciated it being just a very short walk across a footbridge from the hotel. We liked their breakfast the best due to the belgian waffles and strawberries and caramel to go on them. Nice touch.

"Granddaughter wedding"
C6914WJcarolv, 04 Mai 2022

We stayed 3 days and the hotel was clean, comfortable and staff was helpful. The location was perfectly to get to all our wedding events. Close to freeways and nice restaurants. We would definitely stay there again.

"Cops. Minor, housekeeping"
Cats4ever87, 03 Mai 2022

Had a extremely bad stay for a late anniversary we stayed on the second floor I asked for a more accessible room for me and my son but they would accommodate it, I asked for a late check out and I got one for 12 noon so I said great but the next day at 11am housekeeping opens the door on me and I'm half naked and I told her please close the door I have a late check out and again at 1130 she opens the door and my 7yr old son that's disabled is naked and I told her close the door and she wouldn't she keeps telling me it's after check out and I had a late check for noon. She was exposing my naked son he's a minor, I made a police complaint, so now the hotel wants to blacklist me when they don't even want to help me in anyway, I will be reporting this hotel to better business burreu. It's highly illegal what they do. And they kept lying saying I asked for a refund before but this was my second stay only and my other stay great!

"Average"
ZirTin, 02 Mai 2022

Average stay. The room was very large and bed comfortable. The breakfast was typical with powdered eggs, bacon, bagels, waffles… Coffee and cookies in the lobby Saturday night was wonderful! On the negative side: Broken electrical outlet and toilet ran. The key card stopped working while we were packing up. The gal cleaning rooms was gracious and helped get me back in. We would stay here again.

"Nice stay"
mikebarajas2022, 01 Mai 2022

Hotel lobby is very nice and the staff were great with my dog. Room was very clean. I had a noise issue but the staff handled it very quickly which I appreciated. It's less than 5 minutes from Pismo Beach which is where I spent my time so that we convenient. There's also nice grass areas for the pups to go potty.

"Great place to stay!"
M9382SSkarenw, 29 Avril 2022

Great place to stay. Clean, friendly staff. Beautiful landscape. Nice pool. Parking is a little shaky, but doable. Good free breakfast. Easy access to freeway and other local sightseeing. Close to beach.

"Relaxing"
valerie7743, 27 Avril 2022

Absolutely love this hotel There friendly the rooms are always clean and well stocked on toiletries there breakfast is good great variety of items and the pool and hot tub are excellent my kids favorite the hot tub is big and both are very clean and there restroom has a sauna pretty awesome hotel with great service love the atmosphere

"Very pleasant hotel."
orami5, 18 Avril 2022

Room was good and it was in a good location. Amenities were also good; however, I did NOT like the very, tiny, small cafeteria. You have a huge hotel and not a big enough cafeteria to accommodate its guests. At times, during breakfast time, it got extremely crowded, and by 9:00am the place had run out of many of the breakfast items. I asked the attendant about the missing items, and she said he had run of out many items already. So, yes, a bigger and better stocked cafeteria is badly needed.

"Nice older hotel at a great price"
Posies, 17 Avril 2022

The property grounds and pool are beautiful. Mission style buildings are pretty. The hotel is older and the rooms could use renovating, but they are kept very clean. There were no appropriate kids channels and the breakfast room was hard to navigate with a lot of people in it. Breakfast was good though.

"Great for one night pit stop"
EmilyZEisenberg, 10 Avril 2022

We arrived very late to spend the night and leave the next morning. We had everything we needed. When we arrived there was no one at the reception desk for a while, which was frustrating after a long drive. The pillows were not comfortable.

"Great staff"
501marian, 08 Avril 2022

The staff at this location are always super nice. The young lady who assisted me was being treated very poorly by a client but she remained nice, professional, and helpful. The room smelled musty and the air conditioner didn't work, but otherwise everything was fine.

"Satisfied with stay"
Nicolette C, 03 Avril 2022

Spent two nights for a quick getaway trip to Pismo. The hotel is in close proximity to the beach & attractions, but you will have to drive. Since it is outside of the area it is on the quieter side of town which I like. The hotel is in good shape for the price. You don't have to worry about paying too much for a dumpy stay. This is better! You will get what you paid for. My family stays at this hotel often. The rooms & beds are decent. My king bed was a little stiff for me but it did not interrupt the enjoyment of my stay. It is a clean hotel room, a little on the older side but it is well maintained. All staff are helpful. It was an easy check in & check out process. The breakfast room, pool, and jacuzzi are all great! This is a hotel that I keep coming back to. It is a good stay. :)

"RUDE RITA"
P2635AGdianam, 03 Avril 2022

The Hotel is ok a little outdated, the room smelled musty, the beds were comfortable but the ONLY REASON I gave 1 Star is because of RUDE RITA at the Front Desk .. My husband got up in the morning to get some of the continental breakfast ..he didn't know where to go so he went to the front office and asked where he could find the breakfast , that's when Rude Rita told my husband “they only had coffee!” He came back to our room with only Coffee, I asked him what happened and he said there's no breakfast only coffee .. I went to call the office but The Phone in the room wasn't working so I called in and asked what time breakfast started it was 6:53 and RITA answered she said breakfast starts at 6:30 so I was confused and Rita said hello it's 6:53 we have breakfast it's by the pool in a very condescending manner … HEY RITA YOU DONT HAVE TO BE RUDE MAYBE HAD YOU TOLD MY HUSBAND THAT instead of trying to mislead him into thinking there was no breakfast I wouldn't have had to call in and ask! Relax lady we are guests here and the hotel offers breakfast.. my husband went and wasn't impressed so you can stuff yourself with the breakfast you didn't want us to have .. we will take the kids somewhere else and for $250 a night where the one staff member ruined it for us we will stay somewhere else next time we visit

"Home away from home"
974jone, 27 Mars 2022

I love staying at casa grande the staff always makes me feel welcomed.the facilty is immaculate great location the breakfast is great ( should add some kosher options)I bought my dog there's a large more than adequate field for my dog to play OFF leash. Excellent choice for family trips and busissiness

"Enjoy pismo with pet"
315britts, 15 Mars 2022

Very nice and clean room. We had a most enjoyable time at BW. Thank you. The room had a nice mini bar unfortunately never used. The shower hot water could have been a little warmer. The exterior grounds are well kept.

"Great getaway location"
betseys596, 13 Mars 2022

I've stayed at Best Western Casa Grande Inn on a number of occasions. It never fails to provide a nice respite for a quick getaway whether you live San Francisco Bay Area or Los Angeles region. The rooms are very clean, beds are comfortable. Even though the Inn was quite booked, the rooms were insulated so that you couldn't hear any noise from the neighboring rooms. Complimentary breakfast and afternoon snacks are always a plus.

"Stuck in the 70's"
shanehowry, 13 Mars 2022

My wife and I stayed at this hotel cause our daughter was in a swim tournament at Cuesta. The outside of this hotel is nice. The inside looks like it was stuck in the 70's. The beds were very uncomfortable. The pillows were very small but they were the most comfortable thing on our bed. At present time I would not recommend this hotel to anyone

"Cozy Stay"
126denap, 08 Mars 2022

The staff is very friendly and and meet our accommodations. I loved the nostalgia and comfort of the room. Felt right at home so far away. Breakfast was very nice especially since COVID has really limited a lot of anemmeties. The hot tub and pool were at the correct temperature. The grounds were very well kept and we enjoyed the walk through the property.

"Great location! Good for 1 night"
Darthvader_7, 04 Mars 2022

The location is great. It's very close to Pismo Beach. The room looked antique, and very damp. Also, the walls were very thin, and we could hear people walking and talking in the room above us. It is okay for a couple who are looking for a quick weekend getaway.

"Good stop on our way to San Francisco"
Angela v, 03 Mars 2022

Large room, large and very comfortable bed. The fridge made a lot of noice, but easy to switch off. Nice breakfast, not to fancy but enough choice to start your day. Small pool and jacuzzi, didn't use.

"Sisters"
doreeni629, 23 Février 2022

My sister amd I spent one needed getaway night from the men here. Room was big enough to move around comfortably. Bed super comfy. Room warmed up quickly and stayed comfortable throughout evening and next morning. Only downside.....** All the kids. And a couple of toddler tyrants! Waking up to the screams was extremely agitating. NOT the Hotels fault. Just a side note. And lastly, no ocean view. Ocean on the other side of hill.

"Our favorite place to stay"
nessfree80, 19 Février 2022

We love this best western. Our kids love it even more. Great location close to Wal-Mart and in and out and close access to 101 just minutes away from Pismo and Avila.Not to mention a Starbucks in the next door shopping plaza. I exit away from the outlet.

"Great staff, location, clean rooms"
SusuBeatriz, 17 Février 2022

I've stayed here a couple of times now, it never disappoints. Rooms are exceptionally clean and spacious with coffee maker, mini fridge, microwave and plenty of cups, coffee and tea supplies. Staff is very friendly. Very convenient location, just off the 101 and walking distance to restaurants and convenience stores.

"Great experience"
cmclowers, 15 Février 2022

The staff was great the rooms were very clean everybody was very helpful and I was happy they had to breath it back my wife and I enjoyed our trip. We are definitely gonna stay here again without any question thank you

"Nice but need more parking space"
vy725, 14 Février 2022

This is a good hotel given that it serves good breakfast and kids friendly. The breakfast is almost as good as the 4 stars hotels near the beach. Kids love the pool and hot tub/spa. The pool is slightly heated where the water isn't icy cold during this warm winter weather. The hot tub/spa was hot..which is perfect for me. The room are spacious but parking not so much. I feel like there isn't enough parking for each room that are there. I feel like I couldn't drive out for a nice dinner because I won't be able to find parking space when I return. It's a quiet place to stay and in close proximity to fast food places. I'm willing to come back in the future.

"Pismo Beach Monarch Grove is filled with Monarch butterflies now"
Edward M, 08 Février 2022

Hotel was great, room and breakfast were excellent. Pismo Beach pier area is beautiful at sunset. Good seafood restaurant right at the pier. Pismo Beach looks like a fun place for everyone. We will be visiting again.

"Stayed one night"
binksmom95010, 28 Janvier 2022

This is the 2nd time we've stayed here. The desk staff is wonderful. Our room this time and the last time was decent. We have a dog, so of course we stayed downstairs, which we don't mind at all. There's a good grassy area next to the motel for the dog, but I didn't see any bags for poop. There are a lot of workmen who stay there, so the parking lot is to capacity most of the time. My husband slipped in the bathtub the morning we were leaving. He didn't break anything, but it was quite difficult for him to get up again, as there's no area or bar to hold onto. The beds on both of our trips were not comfortable at all nor were the pillows. We found out the first time we stayed there to not eat the breakfast in the morning-nothing was freshly cooked at all.

"Needed room due to fumigation of our home"
918rossv, 17 Janvier 2022

We needed a 2 night stay as we are buying a house that required fumigation. The first night's room was comfortable but totally unsatisfactory due to the noise level in the room caused by other guests. I spoke to Rita in the morning of the second day and she was very courteous and understanding of the situation as I relayed to her. She moved us immediately for our second night and it was 100% improved over the first night. Rita's actions and demeanor were the reason we stayed at the hotel the second night and changed our review from below average to above average.

"Never Disappointed"
Garyrlabe, 15 Janvier 2022

I travel frequently, mostly for visiting friends and family now that I am retired. The Best Western Casa Grande is one of my favorite places to stay. The staff is great, the rooms are very nice, and the traditional breakfast buffet in the breakfast room is back. Daily newspapers are available in the lobby, as well as fresh coffee any time of day. Stores and restaurants are within walking distance, and it is a pleasure to walk in the clean ocean air. I look forward to returning again.

"Very nice BW!"
Jim D, 13 Janvier 2022

I love this hotel. This was my third time stay here in the past couple of years. Especially the atmosphere of the lobby is very welcoming and like an old hacienda from a movie set rather than cold, boring, classic hotel look. Rooms are very nice and clean and everything is in good working order. Since I travel with my motorcycle I love motel style parking right in front of your door. Breakfast room is cozy little area and very adequate choices. Employees were respectful to Covid regulations and everything look clean and sanitized carefully. Appreciated and I will be back again!

"Amazing"
jazminev304, 11 Janvier 2022

The surrounding areas are gorgeous & you are so close to the beach. Just far enough for a calm & relaxing beach trip. The staff were all very kind and assisted us with a remote issue right away! We ended up booking for another night!

"Rain visit"
E10LIthomasb, 20 Décembre 2021

Room good and clean, Tv channels are awful, could use a financial channel, plus you could hear people walking above us, also you could hear dripping in the went in Bathroom vent when it rained. bed was good.

"The Best"
planaria, 17 Décembre 2021

We have stayed every six months (except during the pandemic) at the Best Western Casa Grande in Arroyo Grande, California. We just love everything abut it. Charming architecture and decor, great comfortable, clean rooms, great staff and a few blocks from our favorite Central Coast restaurant AJ Spurs

"Great last minute booking!"
Diditay93, 13 Décembre 2021

Was able to book a room easily the night before. We just needed a 1-night stay. Got everything we expected from a Best Western. Easy check-in & check-out, continental breakfast, TV, mini fridge & microwave in room. Staff we interacted with were all nice. This Best Western actually had a decently sized bathroom, unlike some other locations where they are the size of a broom closet. This location seems a little older, but everything seemed clean and neat. One downside is walls are quite thin so having rowdy neighbors wasn't great. There's a coffee station in the lobby and they had packs of free cookies out at night during our stay. The Christmas decor and Spanish style of this Best Western was really cute too. Would stay again.

"Good choice"
Trudie J, 07 Décembre 2021

The room was very nice. They serve a great breakfast with lots of options. An employee was very helpful when I left an item behind. The king size bed was very comfortable. We really enjoyed our stay at this hotel.

"Casa Grande Inn"
alexisshersingh, 01 Décembre 2021

This was a pleasant stay - the décor and ambience was delightful. The staff were polite and helpful. The rooms were clean and comfortable. I would recommend it to anyone traveling. The check in and the check out was also fast and with no problems. The bag breakfast was just right with a variety of items and there were beverages in the room. The access to internet and the TV service was available also.

"Beautiful architecture"
44vijaym, 30 Novembre 2021

The architecture and construction are the best part. Yes the rooms are as you would expect from a Best Western but once you step out of the room, everything looks so beautiful. Because of COVID-19 they gave a packed to breakfast

"Gross hotel ACTUAL HEALTH HAZARD"
msteiger657, 19 Novembre 2021

My wife and I stayed here last week (Nov 2021). We checked in late, crashed out, and we both woke up coughing profusely. I have a known allergy to mold. Peeking around the room in the daylight I saw this. Prodigious mold growing on and around the AC unit. This is a serious health hazard. THEY HAVE A SPECIAL SYSTEM TO DISPERSE BLACK MOLD INTO THE AIR. Angry and annoyed, I went to check out. The front desk jotted a note and said they would check it. They *may* have offered a weak apology but that's it. No offer to make things right. I complained to corporate and after a week of useless emails, customer service came back with "the local hotel said they apologized and you should have let them know earlier so they could fix your stay." Oh my bad; I forget to play health inspector when I checked in the middle of the night and just needed a clean place to crash. I have submitted complaints with the BBB and the CA Dept of Public Health. I wish they put the effort into cleaning which they are now putting into retaining my ill-begotten money. DON'T STAY HERE IF YOU LIKE HAVING LUNGS.

"Rude staff"
brooklynb2011, 01 Novembre 2021

There was an issue with noise and cleanliness when I spoke with a staff member I was treated poorly and rudely I was met with a combative attitude. And was afraid to even say how I felt about anything .

"Oct 26 to 29 2021"
Nursepianist, 31 Octobre 2021

Very clean and comfortable . When I called for assistance regarding bathroom fixtures shower and faucet it was attended to right away . Good service from staff . Breakfast could be a little improved . Cold breakfast sandwich if you're on the go ... is not well thought off ... maybe a little microwave at the breakfast area in the lobby could have helped . A little warmer receptionist personnel can also add more to the experience .

"Good place to stay with kids..."
Japezoid, 26 Octobre 2021

The hotel parking lot is pretty scruffy, but the rooms were comfy. The pool was above average and we were within walking distance to some stores & restaurants. They could really use EV charge stations or outlets in the parking lot.

"Pismo BEST Western"
tornadoconsultingllc, 18 Octobre 2021

I came to Pismo Beach with my girl for the night to get out of Bakersfield (like 84% of the people in town are doing) & needed a room. I frequent BW and decided to use points I have accrued over the years. Without the points it would be in $310 before tax which is crazy, so it cost me 40,000 points which is unreal as well but it was a beautiful hotel room, bed was comfy, swimming pool and hot tub were clean and nice the hot tub is perfect temp, the lady at the chicken is really nice and helpful and got me a good ground level room! I highly recommend. 40k points sounds like, well is a lot actually but they wanted 56k to stay in SLO, Morro-Bay, & Nipás, so 40k isn't that bad and it's literally a 4 min drive to the beach from there instead of a 30 - 45 min drive from the other hotels! My girl and I really liked the room. So thank you Best Western!

"Very enjoyable stay!"
BAD1956, 09 Octobre 2021

Wonderful ambiance & a great spot for the night. Clean & comfortable; my 1 Bedroom Suite over the pool was impressive. The staff was attentive & efficient. Great “grab n go” breakfast. If I'm by there again, I'll surely stay.

"Quick Roadtrip"
randgome, 29 Septembre 2021

I just took a quick trip to SLO and decided to stay at the Best Western which i had not stayed there for over 20 years. Grounds were well kept since I was there but the rooms need to be updated at least change the carpeting to a wood plank material would be a huge improvement. Bed was really comfortable! Quick check in and was able to park right in front of my room.

"Short stay"
reysd2021, 27 Septembre 2021

Clean room and great location. Price is very affordable and nice breakfast food selection which was individually packaged due to COVID safety measures.. Although would prefer the buffet offered in the past.

"Enjoyable stay"
Curiosity589734, 23 Septembre 2021

This has been our go-to place to stay on the central coast. Check-in has been fast and efficient, the rooms are clean and they give you a generous brown bag breakfast. Our shower looked recently remodeled but the water pressure was weak.

"Clean, western gem with tons of amenities!"
Maps08806346827, 22 Septembre 2021

The staff were friendly, location amazing, room rate is very reasonable, room and facilities were clean and the decor tastefully done. A rare gem just right off the 101 with a great breakfast to get you going back on the road again. Hear the sister hotel is quite the great option as well!

"Was just okay"
michael z, 20 Septembre 2021

We've stayed here several times over the years and the hotel provides a good stay but it's starting to age with little upkeep. The best part is the pool, spa and sauna. The pool is nicely heated and the spa has some strong jets. The beds are very comfortable. The negatives were the carpet in the rooms are aging and our computer chair looked like it was bought at a yard sale. For the price it's still a good value but with some upkeep it could be a lot nicer.

"Very spacious rooms"
costafam, 20 Septembre 2021

Nice room, very spacious and clean. Shower was great, nice setup and good water pressure. Love the 2 sinks and space to put on makeup. Lots of parking. Nice pool & hot tub. We were disappointed with breakfast but we understand due to the pandemic it had to be bagged items.

"Best Western outdid itself !!!"
totallytiffany23, 19 Septembre 2021

Usually the best western ive stayed at has been basic and this one was great it had a guest room for my toddlers to stay in and it was the best Best Western I've ever stayed in I'd stay there if I could afford it every time

"the place to stay at arroyo Grande"
s3production, 17 Septembre 2021

whenever we visit this is the place to stay , very nice place ,( I took pictures of the murals) we had no problems or issues, We look forward to the next visit Hotel is close to everything The breakfast go bag had a lot of food

"Good"
PascaleC710, 16 Septembre 2021

Thin walls & ceilings, so if you expect to be making noise, or are very keen on silence, be aware. We could hear the guests walking around in the room above us. It's a nice hotel though. For the little bit more I paid over the run of the mill motel, this was a good choice. Too bad, we only were there very briefly and did not have time to check out the pool or even breakfast.

"Clean and attractive"
R Y, 06 Septembre 2021

This hotel was very nice and staff was friendly and helpful. The breakfast was a to go bag and was a lot of food. A check off list with breakfast requests would have been better as we did not eat many of the items in the bag.

"Very nice Hotel"
519SteveC, 03 Septembre 2021

The Spanish style design of the hotel is very nice and the rooms are clean. Located in a quiet neighborhood. The breakfast-to-go bag was very thoughtful. It comes with sausage and egg muffins, a cheese horn, a cheese stick, a bag of pretzels, peanut butter, orange juice, yogurt, and a banana. Weekday price is reasonable, definitely will stay here again the next time we visit this area.

"Very welcoming and gave us great recommendations for food. The Quarterdeck was perfect for delicious seafood."
poppy052217, 26 Août 2021

The room was very clean and it was easily accessible to the parking lot. The walls are paper thin, though and we could hear everything from our neighbors. There is a beautiful parklike area above the parking lot, which was perfect for walking our dog. The breakfast bag was okay, but the coffee was great!

"Friendly Staff Very Clean Rooms"
Mae P, 18 Août 2021

We could not have been more pleased with the motel. The staff was so helpful and everyone was pleasant. Upon arriving in the room we noticed it was extremely clean. Due to Covid the breakfast was in a bag but it was very filling. It included a sausage and egg patty in a muffin and six or seven other items. Five star review from us.

"Way to expensive"
7Rina7, 09 Août 2021

Been staying here 8 yeara but after looking at prices this year we only stayed one night using all our gift cards. No more breakfast buffet, one large family drinking & taking over the hot tub. We choose the rest of our stay to be at Motel down the road saving over 100.00 per night & no issue with pool or spa crowding it for hours. The staff of BW have also been exceptional as well as our stay it comes down to money that is all.

"Nice location"
cat p, 05 Août 2021

This hotel is really nice, has great pool and is near enough to drive to beach and see areas round there. was quite and room was nice. A good value for you money too. We were on the 3rd floor. Staff was super nice and helpful.

"Mission atmosphere at fair prices"
BonnieBellBottims, 23 Juillet 2021

Feels like you're in Old California here… lovely garden, mission style, tilework. Room has tinest bathroom— like being in Europe! But nice shower & sink in open space in room. Very large closet! Great pool for families— noise from pool traveled far, but all was quiet at 9– thank goodness! Great breakfast bag that staff were happy to personalize. Good size table in room to eat at Room prices seem to vary by the day— so keep checking rates. Had a little confusion upon arrivalas late confirmation email had right price, but one bed vs two. Doublecheck! Manager worked out orice adjustment next morning.as

"Grande Disappointment"
Linda D, 19 Juillet 2021

Overall the hotel was dirty and dungy inside and out. The parking lot was in poor condition, walkways were dusty and dirty. The bathroom door hinges were rusted. We found a bottle cap on the carpet upon arrival. The carpet was not vacuumed in corners and under tables. The shower water pressure was almost non-existent. We couldn't sleep for the first two nights due to tremendous noise above us and in the outside corridors. We called the front desk three times to complain. Several plugs were not working.j Lamp didn't work on arrival but maintenance did come and exchange it The ice bucket was so thin that ice melted within an hour. TV only got about 20 channels. There was no COVID protection on the remote. Square bed pillows were not comfortable. The room had no ISB plugs. For a price of nearly $400 per night, we were highly disappointed and will definitely not return.

"Best Hotel ever stayed at ."
garzavero21, 19 Juillet 2021

The check in time was very fast, the staff was very friendly. The hotel rooms with the 2 queen size beds were very comfortable and the rooms were a very good size. My kids enjoyed the pool. Overall experience was very great. I would stay here at the BW again. Thank you to all staff.

"beach visit"
garybeavers2021, 17 Juillet 2021

Hotel is about 2 miles from the beach but easy to get there. All of the staff i was in contact with were helpful and friendly. The adjacent restaurant was closed and would have been nice to have on closer to the motel so driving to eat was not required.

"Looks are deceiving."
E3778EZrichardo, 09 Juillet 2021

2 night stay. Not accommodated on any basic request except for more TP and coffee pods. We asked if we could check in a bit early and for easy access parking because 2 of us are handicapped. There wasn't a single handicap stall in the parking lot my room was in. The coffee maker only uses proprietary coffee pods so making your own is not possible. Bathroom had black mold in the shower. Entry door had a gap at the top so large we could hear conversations outside several feet away from the door. The blackout curtains fell 2 inches short of covering the window making them useless for intended purposes. The Manager sent a generic response to the review exemplifying their commitment to poor customer service.

"Pleasant Stay"
c00perharris, 06 Juillet 2021

My stay at BW Casa Grande was smooth and relaxing. I was on a business trip and spent most of my time away from the Inn but it was nice to come back to a quite environment even for how busy it was. Having a pool (with waterfall), jacuzzi and sauna really made it relaxing. Was greeted with a smile and felt welcomed by the friendly front desk employees. Coffee and breakfast was ready bright and early as well. Definitely recommend staying here.

"Dirty"
deg796, 05 Juillet 2021

The carpet in the room was filthy the walls outside the room door were moldy the pool's deck was dirty the coping had black scum all around it the pool was not cleaned the room smelled the couch was stained there was stains on the bed skirt one TV didn't have a remote and when we got a remote it didn't work the front desk manager was rude the lobby had dust thick dust the drapes in the room were broken the room patio was dirty the shampoo bottles were half empty

"Itchy sheets and muggy smell"
angelcerna1993, 03 Juillet 2021

Very loud, tv is hard to see, itchy sheets every time I got bit by bugs, the soap game me a rash and I usually don't every get any allergic reaction to anything house keeping was on top of everything every time I got back from work but still nothing was changed about the bug bites

"Not Sure I'd Stay Here Again"
tymadcourt, 01 Juillet 2021

The hotel is the same way that is has been since about 20 years ago. The carpets are disgusting and walking on them barefoot feels gross. With all the other Best Westerns being build new and updated I feel this location needs to be updated also.

"Not worth the money"
Randd2678, 27 Juin 2021

The king room was small, the furnishings and bathroom was outdated, and what we had to pay for one night in June was not worth it. The room was clean although, and the bed was comfortable. I normally don't complain, but over $300 for one night was overpriced for this room.

"Great and Affordable!"
redshoes50, 18 Juin 2021

I called here from another hotel near Solvang where we spent one night and decided that was not quite for us. Rita in reservations was so kind and helpful in making this last minute reservation. I was excited to visit this property as I had been looking at it for a while on line. This hotel is near the beach without the big price tag per night for being on the ocean. It is an older property but well kept. Our room was so nice and overlooked the pool! It was very clean and the staff were welcoming and very helpful. The room had a great sitting area and a awesome outdoor sitting area that added a special element to the visit. Was great to have coffee out there in the morning. This hotel is right next to Grover Beach and just a couple fwy exits to Pismo Beach as well. You can easily visit the beach all day and then be back at your hotel in minutes to relax and enjoy the afternoons and evenings. There is a great steak house just 5 minutes from here called AJ Spurs. Definitely give it a try. This hotel property is nice, the price is fair and the staff are great! We are definitely planning to visit again soon! Thank you Rita for all your help! You saved our trip! Give this hotel a try, I think you will find it special! Enjoy

"Pleasant surprise"
lalmanza1, 13 Juin 2021

We booked last minute and thought the hotel would not be great but we were pleasantly surprised! Beautiful hotel, super comfy beds and excellent location! 15 min to SLO and.2 min to Pismo!! Loved it and will definitely return!

"Excellent friendly stay"
dizzymom71, 24 Mai 2021

All staff went out of their way to make us feel welcome. The only downside was the hot tub being out of order. Rooms were clean and welcoming. Very roomy. Elevator for upstairs rooms. Easy access. We will be back.

"Business here every week and the service is always top notch. Staff is pleasant and the property is always clean. Never"
michaelnagao1, 01 Mai 2021

Service is always top notch. Staff is always very friendly and helpful. Property is always clean. Property is near a lot of restaurants and amenities in the area. Never any problems at this hotel and surrounding areas.

"Overpriced for the service received"
Rick1562, 16 Avril 2021

Chose this location based on good reviews and higher than average price made me feel as i was getting something good. Room smelled dirty and although it was a none smoking room, it smelled a lot like smoke. We found a spoiled sandwich in the microwave, which leads me to see they don't clean and inspect as needed even with all the COVID protocols. I expected stellar cleaning and inspections of each room but didn't seem like it. Other family members stayed near by at a different chain for half the price what we paid and had really good cleanliness with freshly washed and clean fragrance smelling linens. We got stuck with mold/smoke smelling linens and a spoiled sandwich in the microwave. Never staying here again.

"Spring Break !!!"
familygetaway2021, 07 Avril 2021

with the recent COVID19 restrictions it was very nice that Best Western Casa Grande Inn had many protocols in use to allow my family to enjoy the stay - after a couple days in the beach it was satisfying to relax in the hotel's pool. rooms were clean / the surrounding parking lot and dog walk area as well

"Gross rooms. Won't keep your reservation"
linkage858, 04 Avril 2021

Picked this hotel because they were dog friendly. Called ahead and they told me to put in the notes section of the online reservation that I will have a dog. Followed their instructions precisely. Reserved a king room and noted I had a dog. Upon arrival I found they never read the note and the hotel was booked. My wife and I had to share a queen bed. The front desk told me I should have called. I told her that I did and she said I should have called again. She was kind of rude. Room was gross. Floor was dirty and made our feet black. Beds were old and uncomfortable. Everything seemed like it was falling apart. Doors and walls were very thin. You can hear people very clearly from outside.

"Feels like home."
martinjimenez7, 29 Mars 2021

Quick check in. Clean room. Staff is ready to provide anything needed. Multiple stores close by. Beach is 2 minutes away. Multiple seafood, pizza and fast food close by. Most willing to deliver straight to hotel room.

"Noisy, noisy!"
analE3084YV, 23 Mars 2021

I am here listening to a bunch of guys in the room beside us talking and laughing so loud at 11.15 pm. They went from hanging out in the outdoor tables by the closed restaurant to the room beside us to outside our door. We complained, someone came and they are now back in their room being more noisy! This is ridiculous. We woke up early am by loud noisy guests, might be them. Thin walls.

"Bikers Avoid!!"
AllenD164, 22 Mars 2021

If you have anyone in your group with a personality avoid staying here. From the moment we arrived we were greeted with nothing but confrontation. We are a group of 12, 9 rooms three couples all professionals on a motorcycle trip from San Francisco to lax. Tour operator assigned us this hotel. They aren't biker friendly.

"Romantic room"
rachtiz85, 16 Février 2021

This was a beautiful hotel. Our room was huge and exceeded our expectations. The jetted tub was so relaxing and his and her counters and restrooms were a plus. I recommend the room for any couple looking to have a pleasant stay.

"Excellent stop just off the highway!"
Dan O, 29 Janvier 2021

Had to pull over during a driving rainstorm and decided to spend the night. I've been a Best Western customer for years so this place got the bill. I was pleasantly surprised. I arrived late and the lobby had a nice warm fire going. The clerk checked me in quickly, giving me a choice of rooms. The room was fantastic: large, clean, and above all, quiet. Great night's rest followed.

"Great Great Property"
reachmangos, 14 Décembre 2020

Been in and out of hotels in the Pismo Area for years this is a hidden gem, I highly recommend. I am a former hotel GM and am picky about where I stay, and this is a great value! Inside and out it is clean and well run.

"Wonderful stay"
Judy M, 08 Décembre 2020

I stayed on my way back from appointments in Santa Barbara. I have stayed at Casa Grade several times over the years. It is always clean, comfortable and I feel very safe with the wonderful staff.I will gladly stay again.

"Truck window bashed! "
BoardingPass645043, 03 Décembre 2020

We travel for business and were in town to deliver a new trailer from the factory to the dealership. We parked on the back side as directed and then called the front desk to ask if they could see our truck & trailer on security cameras. I was told there were NO SECURITY cameras. I was concerned since we had a new trailer. I was told by Mickey this was the safest in 5 cities. In the morning we discovered a broken drivers side window with shattered glass inside & out. The maintenance man was walking around the corner and asked if that was our truck. I said yes & he said when he saw the damage he went to the front desk to find the owner but our plate, make, model, etc. was NOT entered into the computer by the night check in clerk Mickey. $3k in tools were stolen along with our briefcase containing our passports. (None of these items were visible from outside the truck) I realize the hotel has zero responsibility but if guests get their windows smashed & their vehicle trashed, the inconvenience of having to get your vehicle cleaned of glass & window replaced is a big enough pain even if nothing is stollen. Don't risk it!

"Where the Griswolds would stay"
prestoninaj, 29 Novembre 2020

The whole vibe was very National Lampoons Vacation. I don't say that as a bad thing. This is motel, not a hotel. It met our needs and the room was huge. For such large rooms a larger bathroom would've been nice.

"ANGRY MANAGER"
81time, 12 Novembre 2020

Just had our hotel keys thrown across the lobby counter by the Mgr. She couldnt comprehend us upgrading our room and paying the difference. Hey KarenZilla, this is a shabby 2 star with a non working pool and Jacuzzi,badly in need of upgrades.go find another job if you cant hack it.i hear the 7-11s gonna be offering free health insurance soon...

"Nice decor - Good location"
Rebecca D, 30 Octobre 2020

Far enough off the freeway that the freeway noise was not a problem. Very nice front desk staff. The decor is fun and festive. Easy drive to Pismo Beach pier and restaurants. The sack breakfast worked out fine.

"Old and gross !!"
cindyhZ752HO, 09 Octobre 2020

Don't waster your money on this Hotel! My husband and I had stayed here a few times, years ago. It was nice. Not anymore, the rooms are old, smelly, outdated. Trash under the beds. People were partying in the parking lot all day, and into the night. Loud music coming from different rooms. I went with friends, we shared a suite. After one of us took a shower, it became clogged, maintenance was sent to our room with a toilet plunger, (for the shower) ! We asked for another room , which they gave us. When we got there we checked under the bed, there were a pair of shoes and various trash, under both beds! Again ! We called the manager (Rita) she didn't seem to care about any of our issues, and was glad to hear that we wanted our money back, because we were leaving. Believe me this hotel has gone down the drain.

"A good place to stay and visit."
560lindym, 20 Septembre 2020

We love staying here when we visit Pismo Beach. We will be visiting again next week and look forward to a clean room, the great staff, and most of all the great breakfasts that are served. It's a very restful home away from home and we look forward to this coming week! Lindy Martin

"Pismo trip"
978maryjo, 08 Septembre 2020

The location wan good, it was away from the Pismo commotion. It was a Holiday weekend and downtown Pismo was too busy, we were close to the beach but yet far enough. The hotel is a little on the older side but still a nice architecture. Front lobby area carpets need cleaning as well are the stairs going to the bathroom on the 2nd floor. Our room was spacious decor a little outdated Carpets were really dirty with big spots which i think its what gives the room a odor. when we got in the room there was a strong smell of cleaning products but after turning on the AC and leaving the door open for a while it went away. for the $240 a night i really expected better cleaner accommodations. Parking lot has pot holes. Swimming pool is way smaller than what the pictures make it look like, it was nice and clean on saturday but on sunday afternoon it was really dirty, didn't look like it was cleanned overnight although there was a bucket full of clean towels and one for the dirty ones. There was no supervision, there was 3 child booggie boards in the pool and no one to enforce the rules.

"Dirty Room!"
unionfk, 01 Septembre 2020

For years we have always stayed at this hotel when we visited family in the area but never again! In June we brought our 3 granddaughters with us and our 12 year old granddaughter found a used condom under her bed when she was looking for her shoes. The blanket on our bed had brown stains on it! When I told the lady at front desk and showed her the pictures she acted liked I was lying! I asked if she was going to do anything about it, she said ok I'll credit you $50.00! We are definitely done with this hotel.

"Great hidden gem"
Donald C, 29 Août 2020

This hotel is centrally located to all the local attractions and restaurants. Very clean, beds are comfortable, good pillows. Staff very friendly and helpful! We've stayed here many times over the years and keep coming back!

"In town for knee surgery "
MikeAroundTheWorld77, 27 Août 2020

The entire property could use a refresh. The staff was nice and put together a good grab and go continental breakfast due to COVID. As for the room. Walls were thin. Could hear footsteps all the time upstairs. Carpets were very dirty. Was in town to have knee surgery. Took a shower in the evening and didn't leave the room. The next morning I took another shower and so much dirt came off of my feet from just walking on the carpet. Overall not worth the price. If I ever have to go back to Arroyo Grande again I would probably stay at the Hampton Inn.

"Dirty room in times of COVID"
busyone7, 26 Août 2020

The room was very dirty for our expectations. Dirt on sheets, stained towel, food crumbs in the air conditioning unit. Also, no internet on the night of our arrival and a very blasé attitude on the part of the staff. Expensive for what we got!

"Good and not so good"
rita2seahorse, 31 Juillet 2020

We had a poolside room. The pool and hot tub were nice when they weren't mobbed with people who seemed to stay all day, no distancing, smoking, no towels. Room was comfortable and large with a patio. WiFi was pretty much non existent. Room keys didn't work more than a few times. Breakfast was unremarkable, maybe due to covid. We loved nearby Oceano dunes and beaches.

"Fair price but needs updating"
travelizlife2me, 27 Juillet 2020

Originally booked a poolside King for myself and teenage family member for two nights. When arriving there were many people and children in the pool area which made for quite a busy and noisy atmosphere, so I asked to change rooms. I was offered the choice of a

"Great price and Comfy Stay!"
sammiduran91, 22 Juillet 2020

This hotel offers a pool and jacuzzi which my family and I enjoyed very much. During the COVID pandemic they still over breakfast but in a paper bag rather than buffet style for health and safety purposes. They hotel staff were very friendly and were able to honor our request for an earlier check in. I definitely will come back and I definitely recommend this place to everyone.

"Not what I expected"
kathybilyeu, 01 Juillet 2020

The person at front desk was rude when we checked in. My kids woke up to seeing a housekeeper standing in the door. A housekeeper used her key card on my door before knocking. THAT'S NOT PROTOCOL!! The room didn't look that clean, there was a dirty hand towel, it looked like it was dropped on the ground then hung. I found a twist tie by the lamp on the night stand. Management never contacted me to make it better

"Unsafe"
32cll, 29 Juin 2020

Hardly and staff wears mask. Got into it with a staff member and his response was you are not wearing a mask. Well we were inside our room... and we do not work at this hotel. The people that are behind the plexi glass do not wear mask but hand out bags of food. This hotel was very gross and old. There was hair in our bed and a sanitary sticker from bathing suit underwear stuck on our "clean" blankets. Poor quality best western.

"Best Hotel in Arroyo Grande"
gregorydgibson1, 30 Mai 2020

Great staff, great price, great amenities! When I'm in the area, I stay nowhere else, even if there is a motel closer to my location. My favorite place when I'm the road. Next time you're in the area, try it and see. Guaranteed satisfaction.

"Highly recommended "
nelidad2017, 09 Mai 2020

Good location ! Clean & spacious rooms ,comfy beds ,clean bathroom! friendly and helpful staff . Outside and the lobby look amazing ! We will come back ! Highly recommended for a short (or long ) stay !

"I'd Definitely Stay Here Again"
Phyllis D, 12 Mars 2020

Recentlt attended a large party in SLO County. Stayed in this location with travel friend. Pleasantly surprised by all aspects. Large room with 2 queen beds, fridge, m/w, coffee maker, table and chairs and lots of fresh, soft towels. Receptionist at desk extremely friendly and gave us several room/location options. There was coffee and tea plus cookies in the lobby, a welcome afternoon treat. Full breakfast served with so many choices of food and beverages. Server in breakfast room very gracious and helpful. Beds comfy, room quiet All this for less than $95 including taxes/fees, breakfast, cookies. Easy check-in and check-out.

"Very Nice - For the Price"
LuvToCruise4001, 05 Mars 2020

My wife and I stayed at this property as part of an 8-day "Southern California and Arizona Swing" during which we stayed at Best Western properties in Ventura, San Diego, and Oceanside, California as well as Casa Grande Inn. Of the four properties, Casa Grande by far and away had the best accomodations and grounds. It has a pleasing Spanish-style exterior. The rooms are well-appointed; especially nice was the walk-in shower offered rather than the typical over-the-tub showers in all of the other Best Western hotels we have stayed in over the years. Two issues with the shower were encountered: 1) the sliding doors did need some work done to allow for smooth sliding, both doors were difficult to open and close; and 2) there was no grab-bar present. An abundance of towels were provided - something not always found in other properties. Breakfast offering were adequate. Parking was convenient. Very nice, well-tended grounds provided place to take advantage of a bench for sitting in the garden area if one so chooses. Would stay at this property again if in the area.

"Wow our new home away from hom"
leggicarol, 01 Mars 2020

Wow this was the perfect hotel for my family. We are a large family 4 children, my grandma, husband and myself and this was beyond the perfect hotel for all of us. From the minute we arrive we were amazed at the beauty of Casa Grande. The pool was heated but not supper hot it was so nice, normally I am freezing when the kids are swimming. Cookies in the evening are delightful. Breakfast has something for everyone even my carnivor of a husband and vegetarian son. The 2 room suite we stay in was huge and had space where everyone could streach out and relax. The staff was amazing we love the Casa Grande

"Pretty Disappointing"
Kay L, 24 Février 2020

The hotel looks good on the outside, but is a letdown on the inside. Attention to detail inside our room was really lacking. Bathroom smelled like mildew. Refrigerator had a loud buzz. Lighting is very dull. Beds are soft. Bathroom fan was loud and cannot be turned off, as it is one in the same with the lights. For the price we paid, this was not to our satisfaction.

"Comfortable Hotel"
Twisty, 15 Février 2020

Stayed here for 2 nights when we were driving down the coast of California. Bed was comfortable and the room was clean. Reasonable rates. Breakfast had a good selection. Staff were friendly and helpful. Would stay here again.

"Best Hotel with Awesome Rates, Close to Beach."
GLADYS A, 10 Février 2020

Rooms are super clean, has "Hacienda" feel to it. Variety of breakfast items, Lobby is very "home like", you can actually sit around the lobby and feel relaxed next to the fireplace. The Decor in the Lobby, gave it a special touch. Very Western/Country Feel. Loved it. Just a few minutes away from Pismo Beach.

"Arroyo Grande Best Western"
Rich N, 09 Février 2020

Great location, great staff, good value.I would recommend this location to anyone traveling in the area for pleasure of business. Very easy access to and from the 101 and centrally located to all the local attractions. Very quiet and clean rooms.

"Best Western's jewel of the area"
941debrak, 26 Janvier 2020

The best place to stay! It is the best value in the area. It feels like a luxury hotel. The staff are helpful and friendly. Since our first time staying here, it is our choice of hotels in the Pismo area! You won't be disappointed!!

"better value in Arroyo Grande than in San Luis Obispo"
David W, 26 Janvier 2020

We chose this hotel in Arroyo Grande when visiting San Luis Obispo because hotels and restaurants are more reasonable priced in Arroyo Grande, but it is only about 15 miles by 101 Freeway south of San Luis Obispo. This Best Western is a large property and appears to be clean and well maintained. It is done in Mission-style architecture and is an older style hotel with individual exterior entrance doors and somewhat sprawls on a hillside. The only criticism is that their breakfast room is a small separate building the size of a one-car garage, and can be crowded for the size of the facility; we recommend you go to breakfast early. Breakfast is the usual items of scrambled eggs, bacon, waffles, oatmeal, fruit, etc. and is served on disposable plates with plastic utensils.

"Cool older hotel"
Donald P, 21 Janvier 2020

This is a great place if you are looking for something different. It has a very cool Spanish/Mexican vibe in both architecture and decor. While it is showing it's age in some details , it is a good value. Pool area and center courtyard are especially attractive. I enjoyed staying here.

"Great! Good price"
ZedAbdn, 18 Janvier 2020

Stopped here for one night on our road trip South. Really liked the decor, fast and friendly check in. Room was huge with plenty of facilities. Breakfast was good and better than other hotels offered on our trip. 5-7 minute walk to restaurants. Price was good and much better value than others we looked at. Shower was broken, which we told them about when checking out but otherwise we enjoyed our stay here.

"A beautiful hotel but...."
Anne D, 12 Janvier 2020

Check in was easy and receptionist gave us good advice on restaurants. Was not recognized as a loyal member which was unusual. Went to our room which was a good size and comfortable. Before we unpacked we walked over to the Quarter Deck for a nice dinner then headed back to our room. As soon as we entered the room we heard a dog barking constantly in the room next door. We waited a while but it didn't stop so I went to reception and they said they would call the room. We figured there was no-one in the room and that's why the dog was barking. After another 20 minutes of barking we went back to reception and requested a room change which we were given and we were also told that the rooms in our area were not supposed to have pets. As we were moving to the new room we saw a lady and 2 kids head into the next room coming back from the pool. The kids were pretty noisy too so we were happy to move. We did have a comfortable quiet night in our new room, thankfully. We had been told there were 2 breakfast areas so we went into the one near the pool and it was pretty cramped so we headed over to reception to use the other one but were told it was closed as the hotel was not full so we had no choice but to go back to the other one. It was pretty busy with kids running around but we did manage to get 2 seats. We also saw the dog lady and her kids at the pool with the dog wrapped in a towel. This dog issue really spoiled our experience at what looked like was a very nice hotel. We may think twice before staying here again but were happy we avoided what could have been a noisy night.

"Great hotel"
fr0g2fr0g, 09 Janvier 2020

This hotel is amazingly great the decor and the office staff and the peace an quiet the rooms are comfy and relaxing would definitely stay here again and price was perfect , location was close to most things and shopping

"Beautiful Spanish Style Property"
cathrynl2015, 07 Janvier 2020

Good location. Close to shopping, Pismo Beach and the Monarch Butterfly Groves. Very reasonable rates. Has outdoor pool and laundry facilities. We stayed in a King Suite on top floor. Was reasonably quiet and very comfortable. The room and furnishings were "spanish vintage" and a little dated but in very good condition. Used the guest laundry near the pool area which was very useful.

"Best Western Casa Grande Inn"
aditeachmath, 07 Janvier 2020

This Hotel is a 3 stars hotel with great amenities. It is a great value for your money because their prices are reasonable compared with other hotels in the area. Overall, we were very satisfied!!! Try this place out!!!

"Housekeeping?"
Irene P, 06 Janvier 2020

Friendly customer service but housekeeping needs to be more aware and check all areas of the room before someone else checks in and walks into a dirty restroom or shower. I often look up hotel locations and cleanliness.

"Old and dirty"
Woodywoodworker, 04 Janvier 2020

The building, corridors and room were old, dirty and smelly. I didn't bother to use the ac unit, as those dirty filters would get things worse. Breakfast was decent, with hot eggs, meat and fruit etc. overall though, I would not recommend it.

"Beautiful Hotel!"
nutmeg622020, 02 Janvier 2020

Clean, beautiful property. Rooms clean, comfy bed. Great price for area. Breakfast was warm and plenty on our 4?day stay, breakfast attendant was friendly and helpful! Would definitely stay there again. Highly recommend.

"Family visit made simple."
Voyage561274, 31 Décembre 2019

Good value, great location. We plan to return to Best Western Casa Grande, Arroyo Grande CA as often as possible. We are members of Best Western and almost always have a good experience. This location is close to shopping and only a couple miles to the beach.

"Quiet, clean..."
Renee002, 27 Décembre 2019

Old facility-1984, charming lobby...rooms ok, bathroom needed help (loose toilet seat). Breakfast room kind of small for the number of clients (maybe detouring folks from when Grapevine was snowed in). Standard selections but ok. Breakfast attendant helpful, desk staff gave a good restaurant recommendation (an adjacent one was closed).

"Outstanding facility!"
Nikki C, 09 Décembre 2019

The hotel staff was outstanding. Rita and Kim made the check-in process so early and so simple. They were so patient with my group of 4 girls. Breakfast was delicious and the breakfast attendant was so kind and friendly. Definitely will plan to stay there again. And the price is just right!

"Dark dreary loud and smokey"
H5096XMpamelad, 02 Décembre 2019

This room was a motel not a hotel. It was dark and dreary. I asked for quiet room. People above me very loud. People outside my room smoking cigarettes and other things. It felt like a Motel 6. That is not what I paid for. When you sat on the bed it went to the floor.

"Arroyo Grande"
christopher m, 24 Novembre 2019

We love this area , we always stay at the Best Western, They are so consistent!!!!! We look forward to every trip.Just a beautiful area !!!!!!!!!! We went Wine tasting in Edna Valley , We went down to the Pismo Fish and Chips Restaurant ,It is our favorite . The hotel is beautiful . The staff are always helpful, !!!!!!!!!!!

"Neat spot to stay near beautiful San Luis Obispo"
wmteweles, 17 Novembre 2019

Casa Grande Inn is right off Hwy. 101 in the middle of Arroyo Grande and just a couple of miles from Pismo Beach. This part of California, the Central Coast, is a nice blend of SoCal weather and NorCal culture. The hotel has wonderful amenities, plus you get to have a full breakfast overlooking the pool and can enjoy a cozy lounge with a fireplace and coffee/tea right at hand. Truly like this place!

"Pismo trip to see my kids"
rider4402019, 11 Novembre 2019

I love this hotel. Clean rooms, pool and spa with plenty of clean towels. Staff was friendly and accommodating. I will always use this Best Western in the future. Location is good, just a short drive to any of the beaches in the 5 cities area..

"Noisy, dated expensive hotel"
Corine G, 10 Novembre 2019

No. No. No. I booked this place two days ahead based on online reviews. I deliberately chose a place that was a bit more expensive in hopes that it would not be a complete dive. Well, it is not a complete dive, but for the money I paid (almost 200USD) I was completely let down. We were on the lower floor (room 204) and EVERY single footstep and movement could be heard upstairs. That included the bed-bouncing sex, laughter, toilet flushing and coughing. Ugh. Needless to say, all of these noise issues made for a crappy night sleep. The rooms are decorated in a 1980's shall I say “hacienda” style. The brown carpet sported some even browner stains, the fan comes on automatically with the bathroom light and sounds like a helicopter in the room. The furniture and fixtures are very dated. In this day and age even the motels are providing SOMETHING beside the bed to charge various electronic devices......but not here. I will say that the rooms are a good size, the towels are plentiful and the small pool area looked nice. Breakfast is included in the price, but both Food areas were so crowded we grabbed a yogurt and ran for the highway. We are currently in an almost beachfront hotel with a full kitchen and much better amenities on a weekend for a much lower price than the Best Western Casa Grande. Oh! And just in case you want some souvenirs from your stay at the Casa Grande, this convenient shopping sign is left for you in the room!!! (See picture).

"Disappointed - rates spike"
Joel M, 05 Novembre 2019

disappointed with local manager on duty. She tripled the rate over one weekend on us after being loyal and staying multiple times per year as we visited our daughter while in college. recommendation "Paso Robles Inn" its worth the extra drive!

"A warm welcoming with good rooms"
751morganb, 29 Octobre 2019

This hotel is very good. It's appearance and construction has one of the most personal atmospheres I have found in this kind of hotels in the US. The lobby is beautiful. The welcoming was wonderful and the room was pretty. I did not try the pool, but it looked very ok. It is two places to eat breakfast. I personally liked the room just above the lobby. This hotel is a place to recommend if you are visiting this town.

"One night stay"
jcooperh88, 28 Octobre 2019

Great room with a mini fridge. Clean and comfortable. Breakfast included waffles, fruit, yoghurt and pastries. Pool looked lovely. There is a shopping area across the road and another a shirt drive away. Not walking distance to the beach but i great place to stop.

"Family event in area"
Tim_the_Train_Man, 27 Octobre 2019

Spent three nights while attending a family wedding. Hotel property was nicely maintained. Location good. Near freeway but not too close for noise. Plenty of parking. Full breakfast included. Main issue was housekeeping services. Arrival day room was clean. Second day, returned room still not cleaned at 2:00 pm, never came. We didn't notify office. Third day- request cleaning after 1:00 pm. When returned in evening nothing had been done. Wet towels on floor, trash not emptied. Reported immediately to office. Clerk apologized and brought us clean towels. Upon checkout the next morning they apologized again and gave us a small discount.

"Casa Grande"
unionfk, 21 Octobre 2019

The staff was amazing, very courteous, polite and friendly. Excellent place to stay. Great location, convenient to the freeway, shopping and the beaches. Breakfast was very good with 2 separate places to eat.

"Quick and helpful"
Cruiser02598924076, 17 Octobre 2019

I was looking for a hotel at the last minute was able to get reservations pretty easily had a clogged toilet but was able to get that fixed fairly quickly great job great location quick drive to the beach and the outlets.

"BUSINESS TRIP TO 5 CITIES, CALIFORNIA"
Charolette F, 16 Octobre 2019

Best Western Casa Grande in Arroyo Grande is excellent freeway accessible to 101. It is in the middle of what is known as 5 Cities. All beach area with excellent eating establishments and recreation galore. Very beautiful property, Spanish mission style interior and exterior, well kept, clean and safe. Would recommend for business or pleasure. It is alittle inland from the actual water front, but so affordable and road close to everything it made it a best selection.

"place to sleep, stay here; want to enjoy your stay, go somewhere else"
ThePeabodys, 14 Octobre 2019

I have Diamond/Elite status (via Business Advantage Program); I was treated like I was being GIVEN a room and my stay was a favor to ME...Wasn't greeted, just processed and the staff argued with me about my status/benefits (and when I SHOWED them, I was told they never heard of that in their life and I would need to deal with it during checkout if it was that important to me). In our SUITE, the mattress felt as if it were only springs with limited topping; probably the most uncomfortable mattress I have slept on in years. One of the TV's had multi-colored lines obstructing the video (like the panel was going out), some of the lamps didn't even turn on (despite the plugs), the HVAC seemed to only work when on heater mode from the wall controls (unit controls were physically disabled), spider webs in windows and a continental breakfast set-up that doesn't appear to work well with high-volume of guests (some guests, ourselves included, forfeited breakfast on different days simply because of the chaos and delay in attempting to get into the dining areas, regardless of the time). The housekeeping staff was great...the front desk staff, not so much. Upon check-out, I wasn't even asked how my stay was In my opinion, there is a difference between this type of property and the "plus" properties...moreso than just amenities.

"Wonderful stay"
gftravelingdad, 09 Octobre 2019

Wonderful stay with large very comfortable rooms. Lobby is incredibly well decorated. Bed and pillows were very comfortable. Had a great night's sleep. I will definitely stay at this property again when in town.

"Surprisingly good value for your money"
Tore D, 08 Octobre 2019

Went on a California road-trip with family (9 people all together) first week in October. Stayed at this place overnight before driving off San Francisco next day. This is a really nice place to stay. They have nice big well equipped rooms, the hotel itself is very nice looking and well decorated, they have an outdoor pool which is heated, and they even have a big spa pool which is more heated. Really had a great time in the spa pool with my family in the evening. Friendly staff, and a quite and cozy place. If you every need a sleepover in this area while you are traveling, I certainly recommend that you consider this place.

"A worn-out hotel that caters more to bikers than families."
RobInSanDiego, 04 Octobre 2019

My wife and I stayed at this hotel at the end of September. I had been swayed by the photos from other reviews that showed an old Spanish charm. We regretted staying here. At the check-in counter there is a sign entitled “good neighbor policy” that addresses loud, disruptive parties. Is it that common that they need a sign, which I've never seen before in a 3-star hotel? That was the first clue. We were lucky to get a room near the elevator, because there is only one in this U-shaped motel complex, and not all sides have access to it. This place is really a motel, where all room entrances open onto an outdoor balcony. It is not an enclosed hotel. The third-floor hallway (where we stayed) had a lot of wear and tear and big spots of paint missing. That was the second clue. Our room was clean enough, but it felt old and dingy. On the bathroom sink was a price list of each item in the room, in case someone stole them. Is it that common that they have to tell guests what the cost is? Again, it is not something I have ever seen in a 3-star hotel. That was the third clue. The night we stayed there, there were A LOT of Harley Davidson motorbikes in the parking spaces. It is obviously a popular spot for travelling bikers. At 9:00 that Friday night there were about 15 adult males all standing in the hot tub holding cups of drinks and talking loudly. I don't think this pool area (let along the hot tub) is a place you would want to use with your spouse, let alone your family. There were also a number of adult males standing over the second-floor balcony drinking beers. That was the fourth clue. In our room, the shower had very week water pressure and the bars of soap broke easily because they were so old. We had to unplug the clock to have a bedside electrical outlet, because there are so few outlets in the room. The bathroom light also turned on a very loud fan. There are no modern conveniences like USB outlets. The only good thing I can say about this hotel was our room was actually quiet enough to sleep. The bed was semi-firm. At least there was a luggage bench in our room. This place has sunk to no better than a 2-star motel. It needs a major renovation, updating and painting if it wants to be a competitive 3-star facility. Spend the extra money (because this area is expensive to stay in) and stay elsewhere. We regretted it.

"bad"
sweetwhisperca, 28 Septembre 2019

This place needs to clean there rooms much better than they do... Majorly run down place. Beds are old, shower is tiny and the electronic doors dont work right got locked out twice. I wont stay here again!

"Best staff"
8danadavis8, 26 Septembre 2019

Beautiful property with bridge and waterfall. Didn't experience pool but it looked quite nice. Very clean and didn't smell too musty. Absolutely best staff I've ever experienced at a hotel. Would definitely stay again.

"Very nice for the price"
andiromeo, 24 Septembre 2019

We were dropping our daughter off at UCSB and so many hotels in the area are too expensive. This one was very nice and very reasonably priced. It's a little over an hour from her school, but very close to Pismo Beach and many other fun activities!

"Great stay!"
reneedelport, 23 Septembre 2019

I am very impressed with this property. Keep in mind this isn't the Biltmore, so don't get confused. It is a Best Western. The hotel is very well maintained. It is clean. The staff is friendly. The pool and hot tub area were basic but nice. The option to have breakfast in two different areas was great. I will definitely stay again. This hotel was very comfortable.

"Old and funky."
carolBurlington, 07 Septembre 2019

Poorly kept - everything looks like a bad picture of 1975 - lots of stairs or a good walk to wait for a slow elevator. We stayed at this property 15 years ago and did not return because it was not well kept then. Should have stayed with that memory.

"Our stay at the Best Western Casa Grande in Pismo Beach/ Arroyo Grande"
Road621253, 06 Septembre 2019

We have had several great stays at this property. It is clean and rooms are comfortable and well appointed with all necessary amenities. The grounds have room to walk our dog and there is a small bridge. The gorounds are clean and well landscaped. The pool area is nice and inviting. Breakfast is good and as you would expect, with inside and outside seating. The location is convenient and easily accessible. The property is pet friendly, which is a plus for us. The staff is helpful, professional, polite and accommodating. We highly recommend this property and will stay here again, when we are in the area.

"Best service."
angelv4eva, 04 Septembre 2019

Best service and room was huge. The price was the best compared to the 3 closest cities. The breakfast was awesome. I would recommend this a hundred times. There are not enough good things i could say. Affordable... Affordable... Affordable.....

"Warm welcoming hotel"
lwcatmom, 29 Août 2019

If you want to stay in a hotel with character and warmth, stay here. Lovely old west Spanish feel, well appointed rooms, breakfast includes scrambled eggs, bacon, make your own fresh waffles, yogurt, cereal, bagels, toast, muffins, coffee, tea, orange or apple juice. Staff is efficient and friendly. Lobby has a lovely sitting area with fireplace. Lots of great western art and old saddles.

"Nice hotel"
mahafangary, 29 Août 2019

The hotel is nice and comfortable. However, the room smelt old, though It was clean and had all we needed. The breakfast buffet was very good and had much more than we expected. You can even make your own waffle with all the additives like fruits and syrups. The free WiFi was great.

"Great value on the central coast of California"
Robert N, 25 Août 2019

This Best Western Plus is the best value I've found in the Pismo Beach area. The service is always very good and the staff is friendly. Rooms are well appointed and always clean. We stayed in a dog-friendly room and it was very nice. The location is very convenient, only 5-7 minutes from the beach and only 2- 3 minutes from restaurants. The price for the room includes breakfast and the pool and hot tub aarea is very nice and clean. Towels are supplied at the pool.

"Well needed rest"
Lisa M, 19 Août 2019

This hotel experience was wonderful. We were traveling with my 89 yr old Mother and we were concerned. But the room was awesome. It was so roomy and convenient. I was not expecting it to be a large as it was and it had a pull out bed, King and another room with a queen. Everyone was able to sleep in comfort. My mother was able to be lowered into the hot tub also with the lift at the pool! The price was really quite reasonable. It was actually less expensive over all than renting a Motel 6, as we would've needed 2 rooms.

"Will definitely be staying here again"
ggonza329683, 07 Août 2019

The price was great! The location was great! The room was very spacious and clean. Breakfast was delicious, we were very happy to save a few dollars on breakfast with the free breakfast that was included. I've already recommend this hotel to various people and will definitely be staying here again.

"Had the best girl trip yet"
Vacationer763598, 05 Août 2019

Myself and 3 friends spent 3 days on Central Coast. We relaxed in the pool and Jacuzzi each morning and evening. Having breakfast on the premises made it easy to start the day without rushing. We intend to take monthly trips and hope to find a Best Western each time we go.

"Mission Style Hotel Near Everything!"
Lisa L, 04 Août 2019

The hotel is conveniently located to the freeway and shopping. This is our second visit here and it was very nice. The gardens are really pretty. The beds and bedding could be more comfortable. The noise level is about medium because the walls are thin.

"trip for family"
Judy M, 04 Août 2019

the hotel is nice, breakfast not so much, but everyone there was very nice. The breakfast room is very small, and there were lots of people in there, it was hard to find a place to sit at first. The waffles were really runny like to much water in the mix. They had great bacon!

"Room was not very clean and the air-conditioning did not work."
Culture537585, 02 Août 2019

Our room was not very clean. We found hair in some of the pillows. Air conditioning was not working on the first day, we told the front office about the air-conditioning and they sent maintenance down the following morning. Maintenance person told me there was an issue with the thermostat on the wall. As I checked out I told them the air-conditioning never worked and they told me I did not know how to use the thermostat on the wall. This used to be a very nice hotel that I stayed it plenty of times. Quality has definitely dropped off.

"Beach trip"
Curiosity574469, 01 Août 2019

Family trip with a beach day. Clean hotel, easy access to the freeway, Walmart and Food 4 Less were around the corner so we grab some food and drinks. The breakfast was good. The hotel was clean with great service.

"Great place for a family to stay"
Tami H, 21 Juillet 2019

After staying at 7 hotels down the coast, this was our favorite! The lobby is beautiful. Our suite was reasonably priced and spacious and comfortable. The amenities in the room were above average for this level of hotel. Service was friendly and professional. The breakfast room was big and enjoyable to eat in. I only wish we could have had more time there.

"Good Location, Very Nice Rooms, But...."
golfkat, 13 Juillet 2019

Our suite was quite large and comfortable. Water pressure in shower is terrible. And mattresses on both beds need update. But the worst thing is the isolated pet area, where the road is a pathway for homeless and others. Not safe!!!

"our best western while visiting Pismo Beach on our family vacation"
gregcI8229GJ, 03 Juillet 2019

when we come back to visit Pismo, we will also come back and visit Best Western, the Staff was amazing and the rooms great, I have come to expect this at Best Western and have never been Disapointed. the Casa Grande Best Western was a hit for me and my Family....Thankyou

"Weekend trip"
roshank814, 24 Juin 2019

Did not meet expectations, staff was not accommodating at check in nor at check out. The manager on duty was not very helpful as well. Room needs a makeover my socks were black when walking on carpet. Very little lighting in room no natural light room was under a overpass. I am part of the Best Western Family as a GM if another property and did not feel like I was part of it at this location.

"Moderate hotel near Pismo Beach"
made2worship, 10 Juin 2019

I booked this place because it's nearby Pismo Beach with large rooms and good price. To drive to the beach it took us 5 min. There are restaurants nearby as well. Less crowded location. The hotel ground was well kept with a nice Spanish style theme. There's a pool. They gave you access to a gym next door. We had the suite which is 2 room with 2 beds. It was very spacious. I would stay there again.

"Beautiful hotel, unfortunately we had a short visit"
Skwiki, 02 Juin 2019

We arrived late at night and had to leave relatively early the next morning. I would have loved to be able to spend a day just relaxing on the grounds. The pool looked gorgeous, even on a foggy morning. There is a cute little path through a garden. Roses and other flowers were in bloom. The room itself was clean and comfortable. Our only problem was arriving around 11pm the parking was full and we had to park a bit of a hike to our room. The breakfast was awesome, overlooking the pool. The scrambled eggs were absolutely delicious. The employees in the breakfast room were doing a fantastic job and they were all very friendly. Check in and check out was quick. The lobby looked cool ! A very reasonable price for a beautiful looking property.

"Great hotel"
popeadventure, 31 Mai 2019

We stayed for 1 night at this hotel but wish we could have stayed longer to take advantage of the lovely pool area. The exterior looks great in a traditional spanish style. Check in was quick in the lovely lobby area. Our room was on the ground floor and we could park the car right outside. The room was clean and comfortable. Breakfast was good in a nice room overlooking the pool, everything was topped up promptly and there was a choice of hot and cold food.

"Our go to hotel in this area"
Mamalitamsg, 31 Mai 2019

What you get for the Price is great, the rooms are large and the Pool area is relaxing and love the waterfall. So much to do in the area other than the beach. For us it rained so one day was Movie day the theatre was maybe 3 min away by car on same side of street. The steakhouse across the street I would recommend for both quality and price. Hope you are big eaters its lots of GREAT food. AJ Spurs walking distance

"Loved the "Mexican" style"
Laurie R, 30 Mai 2019

We stayed at this property for 3 nights as a base for exploring San Luis Obispo, Pismo Beach and area. Great location for that. Hotel doesn't feel like you're in town at all. Beds were comfortable although a little soft for our liking. I found the breakfast room small and the menu limited for what I like to eat for breakfast although there were scrambled eggs and bacon the 2 days we had breakfast there. Pool looked nice although we didn't get a chance to use it.

"Great place!"
DanM2861, 24 Mai 2019

Loved the western décor! Our room was clean and seemed recently refurbished. The grounds were well-kept and the staff was friendly and helpful. We were there to get my wife a new knee at the surgery center literally right next door, so the proximity was nice, but having it be such a nice hotel was a plus.

"Great stop off for Pacific coast drive "
CathP, 24 Mai 2019

We spent a night here last week, as a family of 3 with a 3-year-old. We were driving along the Pacific coast and it looked a decent stop off in the Pismo Beach area. It was a little out of Pismo so needed the car to get to beach or the town but it was just off the highway, in a great location for Pismo shopping outlets and there's a small retail park next door that is walkable with a restaurant called the quarterdeck for an evening meal. We had a large suv and parking was fine and plentiful. The room was upstairs but there's a lift. The room itself was dark but huge with a nice shower room, kitchenette area and two good beds. The style of the place is like a ranch and we loved it. The pool and hot tub is nice too. My son loved it and the breakfast was great. Would use it again if in the area in the future.

"Beautiful "Mexican" Style Hotel"
Coover, 22 Mai 2019

We loved our one night stay at the Casa Grande. We stayed in a "Suite" which had a 2nd bedroom for our grandson. We did have complaints ... It was hard to find the light switches.. I had to hunt in the dark to find them, and when the lights came on, they were low wattage and did not provide enough light for our 77 year old eyes. Additionally, it is evident that they had a difficult time finding a place for a desk. Yes, they had one, but it was in a very inconvenient location and I had to rearrange the chairs in order to use it. And when I did use it, I found that their wifi is not useful for somebody who is trying to do anything beyond email. The speed down was only 2 Mbps, and it occasionally died for a minute or two. They do need to get serious about having a decent internet connection. Finally, you may want to bring extension cords as some of the electrical plugs are not in a position you want to use them in or they might be already filled with hotel device plugs. The compliments ... the Hotel is beautiful. The beds were wonderfully comfortable. And the rooms are clean and attractive. Additionally, the front desk people were wonderful. And the breakfast room is very nice with a decent continental breakfast available. . This hotel is a place I'd come back to, but only if the internet is not important to me during my stay. I can deal with everything else. That bed is really comfortable.

"disappointed"
Dreamer14811695971, 22 Mai 2019

Shower was dirty, still had hairs from last person who showered. Very obvious it was not cleaned up after last guest. To top it off when I lay down to get some rest, I saw a big black spider on the wall

"Family Reunion"
Pdxtender, 14 Mai 2019

I thought I had prepaid for my stay. I choose that option at booking and when I checked in I was told their system doesn't actually charge your card as it says it does. That also means my no refund/ no cancellation reservation could have been canceled. This also threw my travel budget for a loop. Since I thought I had paid for the room a few months in advance. Was there for 2 nights and room key shut off after 1 night. Had to go to the office and have it reprogrammed. Room was nice and large. Could use more plug ins near the beds.

"One of the Best BW"
Jackpot771, 04 Mai 2019

Exceptional Stay! We have stayed here before, yet this was the Best Stay ever! The Waffle Breakfast we well run and clean and great food. The BW Team was very courteous. We recommend this Hotel to others looking for a comfortable stay!

"underated hotel"
Don H, 27 Avril 2019

We enjoyed our 3 night stay here, the property is on the older side, but nevertheless it was clean & quiet.. The breakfast was good, coffee too. It is a pet friendly hotel as well! The location is excellent, easy on to. the 101. Hotel staff were friendly & helpful. Recommend & we will stay again!

"Definitely a keeper"
mesatraveler, 16 Avril 2019

This is an outstanding property in every sense. It's less than five minutes from Pismo Beach, on the 101 and very close to a first-rate restaurant. The rooms are very large and clean and the full breakfast is just as advertised./

"4th time here and still love it"
Inspire25332030516, 13 Avril 2019

I've stayed at this hotel 4 times now and it never disappoints. I love the Spanish style decor and tiles, pool is great, staff is great, rooms are perfect and spacious. I love the suite with the private bedroom. We've shared a room with family members and it gives you privacy.

"Terrible housekeeping, room smell, lack of service"
GlobeTrotting493668, 12 Avril 2019

Our room smelled of toxic cleaning chemicals. Also, housekeeping did not clean our room one day and when they did, they left our door ajar; we came back hours later to an open room. I could not reach the front desk and had to walk downstairs to retrieve fresh towels because of the lack of housekeeping and service.

"Good- will stay again"
JaniceC1498, 10 Avril 2019

On our way to So Cal needed an affordable place to stay. We arrived at 11pm at night to police activity in front of the property. All was fine. Rooms accessible from outdoors. Good value. Room was spacious and clean. Breakfast was good, but there were more people in the breakfast rooms than tables. I would stay again.

"Comfortable room, budget hotel."
lauras_farm, 10 Avril 2019

We had a stopover here on our way to San Diego just for one night. As per other reviews you get what you pay for. Check in was easy and friendly however, no information regarding breakfast or amenities was given, just directions to our room. Room was on the ground floor and spacious with a king bed. Avoid getting a ground floor room if possible, you can hear every creak from the floors above and as most guests looked to be construction/road workers, we were awoken by loud noises from above and the carpark from around 5.30-6am. This hotel obviously has a lot of theft from rooms, as literally the only things left were a few disposable cups for the coffee machine. No spoons, forks, plates, glasses, actual cups etc. There was also a helpful list which provided the cost for every item if you did take something (sheets, towels, hairdryer, alarm clock etc). There was also nothing in the room to tell us about the hotel for example, the pool hours, if there was a laundry, breakfast etc. As I said, the room was comfortable and served its purpose but 1 night was enough.

"Very Nice "
Allfunallthetime, 10 Avril 2019

A last minute decision for us that worked out well. We typically stay at another chain, but the Pismo location was booked full. Found this on Trip Advisor and set it up. Easy to find, right off the highway, easy check in, within walking distance of some shopping and eateries. Counter service was prompt and courteous with simple directions on how to find our room. Both the grounds and the exterior are well kept and have a nice look to them. Parking at the rooms us a bit tight, but not terrible. Our room was larger than most, and included 2 queens, a wet bar. 2 sink vanity, and a huge shower. Everything looked very clean and well maintained. The beds were comfortable as were the chairs. Since we were pressed for time, we didn't use the pool or fitness room, but the a.m. breakfast was a decent spread, kinda typical of hotel complementary breakfasts these days. We enjoyed our stay, would recommend, and will stay here next time we are in the area.

"Nice looking hotel and great breakfast"
FarAway62166516276, 06 Avril 2019

We loved the Mexican theme. Pool and hot tub area was very nice with a relaxing waterfall. The breakfast had hot items and everything was very good. The lady helping in the breakfast room was very nice and cheerful every morning. I really enjoyed the comfy beds.

"Nice, but LOUD"
JGTravels99, 04 Avril 2019

Price was fair. Staff was nice. Bathroom fan sounded like it was about to fall out of the ceiling. Breakfast area was almost like trying to eat while spelunking. Breakfast was cold. Highway noise was fine. It's incredible how rude, inconsiderate guests can ruin the entire experience. The hotel isn't at fault for that though. The amount of people talking on their phones on the walkway in front of their rooms was amazing. Past 10pm before 7am really is not ok. Other people want to sleep. Slamming, banging, yelling, running... We don't want to hear you or your kids. Keep it classy. Really, the hotel itself was fine. Probably wouldn't go back though.

"Don't have breakfast here"
lloydmax, 04 Avril 2019

Quite frankly, it is an excellent place to stay and the breakfast is actually wonderful. The problem is, they stuff you in an area that is like a coffin as far as we are concerned. If there are a dozen people, you can't hardly move without bumping into someone. Tight squeeze. They do have a nice roomy place above the lobby but prefer to use an outside box type room that ruined our stay. There is no excuse for this no matter what they might tell you. Otherwise, everyone working there is great! Room attendants, lobby staff, breakfast servers, couldn't be better. And the hot tub is exceptional (hot!). So if you don't have breakfast, we'd certainly recommend this facility.

"3 Day Stay"
JenJen1865, 04 Avril 2019

Enjoying Spring break in Arroyo Grande and this was the perfect place to spend it. When we first arrived it did not seem crowded but by the end of the evening the parking was full. Usually with crowds means noise, not here. We had a very peaceful stay. Freeway close and convenient to Old Village Arroyo Grande, Pismo Beach and Edna Valley wine tasting. The room is spacious with in room coffee, microwave and fridge. Bed is comfortable for sure Property offers a good breakfast to get you going for the day. Only draw back is that the breakfast room is very small. The pool and spa are nice and they also have a sauna for use. All three nights of our stay we enjoyed the lobby and fireplace for a few hours.

"My Stay at Best Westen Arroyo Grande"
Venture12093499632, 27 Mars 2019

I made a reservation at Best Western because it was one of the few places that my Mom could include her dog with our stay. What a WONDERFUL surprise I had starting with their beautiful lobby, friendly staff, spacious clean rooms, clean dog run, and warm pool. I'll be staying there again!!

"Clean and pleasant"
bajatwo, 17 Mars 2019

From the time we pulled into the parking area we felt we would enjoy this facility. The person checking us in was friendly and gave us a wonderful suggestion for dinner. Our room was clean and well appointed plus we had a table to eat at. We had our dog with us. The next morning we enjoyed a full breakfast from a very well appointed kitchen. Eggs,Bacon, Waffles and more before heading on down the road

"Great place to stay to visit the coastal sand dunes."
paulhundal, 16 Mars 2019

Excellent accommodation! Very good value! Staff were great (I was lucky to be served by someone who gave excellent directions to local places). Everything worked. The atmosphere & decor were tasteful and attractive. I better not say too much or they might raise their rates. I am definitely staying here again when I pass through in the future.

"Great Central Coast Hotel"
Cindy S, 13 Mars 2019

This is a very convenient hotel for the Central Coast area. It is reasonably priced and provides a great home base to see all the sites. They have a great staff and it is nice they offer a breakfast that has a good variety of options.

"Best Western"
Stay52742003916, 07 Mars 2019

HaGood breakfast and very nice breakfast room. They kept the food coming during breakfast time,=. When we check in, the front desk was very helpfull. Easy check in. We did have a resevervation . did not stayed in a BW before. Was pleasantly surprised! Much better than maybe 30 years ago.

"noise"
Godshook, 04 Mars 2019

if staying downstairs expect to be disturbed by guests above you. You can hear conversations, tv, footsteps, toilet, and showers running. the complimentary breakfast was good, plenty to eat, good strong coffee.

"Nice stay"
KellyJoD10, 17 Février 2019

Overnight stay, visiting daughter at Cal Poly. Clean and comfortable, the woman at the front desk (sorry I don't have a name) was super nice and pleasant. The breakfast in the morning was absolutely crazy ... so many people in such a small space. I walked in, got a cup of coffee and left immediately. Needless to say we went elsewhere for breakfast.

"Charming Property and fFiendly Staff"
Roxannequilts, 11 Février 2019

We enjoyed our visit and everything was perfect. The hotel staff greeted us and our room was lovely. We were looking for a pet friendly hotel and this one really fit the bill. they have an excellent dog walking area in the back which was kept up very nicely. I would certainly recommend this place and will stay there again when I am in the area.

"Excellent hotel"
radar60, 10 Février 2019

We had a last minute trip to Pismo. Good hotels in Pismo itself were either sold out or very expensive. For a lot more reasonable price ( still $ 175 for a Saturday night) we found this hotel about 2 Miles from downtown Pismo so short uber ride. We were pleasantly surprised, beautiful lobby is all Western themed and the rooms were very spacious , the kingbed was great and bathrooms very nice as well. Hands down the best BW I've ever stayed at

"Great motel!"
Leslie H, 22 Janvier 2019

We stayed here for the first time and it was really nice! The room was very clean and updated. We stayed on the second floor and it was surprisingly quiet for being fully booked. We will definitely be going back again.

"Enjoyable stay"
Teresa V, 14 Janvier 2019

Have stayed in this hotel a number of times over the last few months. It's always clean. The staff and housekeeping are always friendly and professional. It's convenient to where I'm going. I would definitely recommend staying here.

"BW in Arroyo Grande"
richardsF1135QH, 12 Janvier 2019

This is the second time we have stayed at this Best Western. The hotel is Pet Friendly ($20 extra for the dog). The hotel is just off of 101 but is a very quiet "compound" isolating the highway noise. Breakfast is provided and has a very good selection available.This was a birthday and clam chowder trip, and enjoyed both

"Perfetc Hotel"
Compass58566647767, 10 Janvier 2019

Wow.. nice Hotel.. i am so happy and have relaxed. Place is very good, the personal super und nice.this can help for all problem or question.Where we go agin to LA, go to this hotel. Airport is 5min, santa monica 15min..

"Stop on the way home near pismo beach"
Z6570SSclairer, 08 Janvier 2019

I was looking for a place to stay the night on the way home from a family trip near pismo beach. Location easy to find, the hotel is nice and has good breakfast. There is a pool and hot tub too. Rooms are basic, but bed is comfortable and there is a fridge and microwave. Not too much parking space is arrive later in the evening. The hotel is not far from restaurants and close to pismo beach and butterfly sanctuary. I would go back.

"Nice little hacienda in the hills of AG"
Andrea R, 07 Janvier 2019

Very attractive facility tucked away from the highway and tourists. We brought our pet and it was very clean and quiet. You can walk your dog along the creek trails behind the hotel. Great value for the location which is close to the beaches and restaurants.

"Great Stay"
SheriHair, 03 Janvier 2019

Everything about this Hotel was great. The room was very comfortable and met My accessible needs. Very good Breakfast with many options. Close to the Freeway and all the Beach areas. This was Our second time staying here. Also very Pet Friendly.

"Worst stay ever"
Voyager52486748700, 03 Janvier 2019

Water heater not working so cold showers with low water pressure . We stayed on bottom floor and it was so loud ... we heard every flush, shower and step from the 2 doors above ... front desk on night shift rude and not accommodating . It was so noisey i had maybe an hour sleep

"Night stop"
MissL219, 02 Janvier 2019

We stayed here for a night as we were driving along Big Sur to San Francisco. The hotel was fairly easy to find from the highway. There is parking at the front, you can even park outside your room if there's a space. The hotel was quite full and there was noise as people walked past your room but we didn't hear any noise when we were sleeping. The room was a good size and the bed was nice and comfortable. There is a pool but unfortunately we didn't have time to try it. You get breakfast which is served in a small room. There was a good choice of food: cereal, porridges, toast, fruit, hot foods and a waffle maker. There is a shopping complex a 5 minute drive away which has a Walmart and an In N Out Burger. I'd recommend this hotel if you're in need of a place to stay for a night or two.

"really confortable"
Explorer00867133834, 02 Janvier 2019

Pro: large rooms, comfortable beds, hot breakfast, pool and spa that work!Cons: noisy if you are down stairs, breakfast ends by 9:30 Overall we really enjoyed this hotel. Most hotels near the beach are far less comfortable but they are close to the water. This one is far enough away that you have to drive to the beach and finding parking is kind of tricky.

"Nice place to stop"
Uri N, 08 Décembre 2018

I searched for a nice place to stop on the way from San-Francisco to LA and I was impressed from the room (its only 2.5 stars but the room is fine). Nice room, great bed for nice rest I didn't need more then that, also they have nice parking area with few elevators to the rooms Have Walmart and places to eat in the area I see lots of families there believe its also great place for families, the disadvantage is that you can hear them in the morning

"Fantastic hotel"
634wendya, 02 Décembre 2018

Found a great gem of a hotel. Hotel has a Spanish feel with the decor and design. Staff was friendly and helpful. Rooms very nice and clean. Within walking distance of our favorite restaurant. I will definitely be coming back.

"Lovely hotel, close to shopping and restaurants."
Voyager41012171215, 28 Novembre 2018

Stayed here for 2 days during my trip through the US and thoroughly enjoyed it. It was close to several nice places to eat, close to the highway and not to far away from great shopping. It was clean, had a nice pool and the breakfast in the morning was one of the better presented ones of the other hotels I stayed at during my trip.

"Great Location - Staff training needed"
Benjamin S, 15 Novembre 2018

My wife and I really enjoyed our stay at the Best Western Casa Grande. For all intents and purposes the location is great, facilities are nice, breakfast was good! However, the room cleaning staff failed to come back by our room to clean it after they knocked at 9:30 am to see if we were ready? I mean, you have to expect people to sleep in a bit. Not coming back to check was a bit annoying (since what else are we paying for at a hotel?). Secondly, the Pet Fee is $20 PER DAY. When I initially called I was told $20. Per day versus total is a substantial difference that would be a make or break on a long stay. All in all, good stay and would stay again, but that's what happened.

"It's OK"
baldeagle7777, 08 Novembre 2018

Room is nice. Bathroom is nice. We booked for 2 queen size beds but we got 2 doubles instead. Not happy with this because we wanted the queens for a reason. I reported it, they only smiled and did nothing.

"No loyalty for customer!"
OnAir65415926521, 04 Novembre 2018

Used to be a loyal customer; however, we had to pay more to stay Saturday even though we had stayed Friday & stayed at the Casa Grande for years! Went to another hotel for a lower price. May go there in the future.

"Beautiful place to stayi."
Y4338BYnadines, 30 Octobre 2018

The old Spanish decor and architecture is lovely. Well kept. Beautiful landscaping. Room was very nice. WiFi, refrigerator, microwave and coffee/tea maker. The room provided a walk-in shower and safety bars in the bathroom for disabled persons, which I really appreciated. Excellent breakfast.

"Charming"
GinnyBNT, 28 Octobre 2018

This is a hidden gem! Beautifully decorated inside and out with a Mexican/Western feel. The staff was extremely friendly and attentive. They are even dog friendly. I'd go back just to stay at the Hotel again!

"Nice Place to Rest Up"
JBLB, 26 Octobre 2018

Nice hotel off of US 101. Room was spacious with 2 queens. Bedding was nice and comfy. Nice room decor and had coffee maker, micro and fridge. Shower was a walk in, nice. Breakfast included. Pool and sauna available. Free parking. Lots of service nearby.

"Best Western Arroyo Grande"
Stay257752, 17 Octobre 2018

We have stayed here a few times and it keeps getting better! Pismo Beach is so relaxing, the weather was great. We used the pool and Jacuzzi. Breakfast every day at the hotel. Also, they have passes to use the gym down the street for free. Very Nice plus!!! Staff were very attentive and prompt!! See you next time , Chris and Julie.

"Fun Place"
Dave R, 14 Octobre 2018

This is something I have not come across in bars of .CA. You hand them your drivers license, get a writband, and go up to several taps to either sample or pour a full beer paid by the ounce. Every beer is calculated at a different rate, so taste what you want, pour what you want, and it all gets send to your tab. The food is tops too.

"Quick Getaway"
maggieellan, 14 Octobre 2018

Always stay at Best Western and this one is one of the better ones. Right in the middle of the 5 cities and not far from anywhere you want to go. Very spaciouse room for a family of 4 with 2 busy toddlers.

"Wonderful Surprise "
t100baker, 12 Octobre 2018

We we're on a road trip to Northern California. We decided to make a few days of it and visit the Coast. Our first stop was Pismo Beach. We like staying at Best Westerns. However, there are no Best Westerns in Pismo Beach. I read the reviews about the Casa Grande and said let's give it a try. To our surprise the hotel was a lot was more than we expected. It was in a good area, close to Pismo and was reasonably price. I would definitely recommend this place to anyone.

"Beautiful hotel"
abakerDowney, 09 Octobre 2018

We were visiting Pismo Beach and needed a place to stay for the night. We wanted somewhere off the beaten path so we chose Arroyo Grande. This place is a great find. So "Mission Like" . Beautiful surroundings. Very nice breakfast spread, quiet room... There's a restaurant within walking distance (just across a cute wooden bridge) that has great prices and good seafood. We would definitely stay here again...

"Just what we needed"
Ike E, 05 Octobre 2018

We had such a great get-away. Our mini-vacation was for the beach, but Casa Grande is a location unto itself. We enjoyed the hot tub, roomy room, and free breakfast. There were numerous places to eat close by. Easy access to the 101 freeway. If you turn right out of the hotel there is a great view of the beach before getting to the next 101 onramp.

"Great value"
Skip D, 28 Septembre 2018

This is my go to hotel when visiting the Central Coast, very nice reasonable suites above the pool. Comfortable and quite. Very professional staff,great General Manager.Trust me you will not be disappointed.

"A Great Place To Stay"
Laura F, 20 Septembre 2018

I took a few days to visit Pismo Beach.This hotel is 1 exit shy of Pismo but you save a lot of money and that staff is not only professional but friendly and they go out of their way to make your stay awesome

"Arroyo grand"
janezrob, 13 Septembre 2018

This hotel was a a delightful place to stay just off the 101, the decor was lovely and created a restful ambience, all done in Spanish style. The rooms were good size, nice and clean. The breakfasts was excellent, and the pool was very relaxing

"Motorcycle road trip"
Q7139AGthomass, 30 Août 2018

Great hotel and staff, breakfast was very good with large selection of foods. Desk staff was great in helping with selection of area places to dine. Location was close to freeway but not so close you heard and noise. I would stay again next time I am in the area.

"Great Value"
Unhui C, 25 Août 2018

Clean, comfortable and VERY quiet Best Western. Free continental breakfast was delicious and the staff were friendly. Pool and hot tub open late, saunas available. Lots of parking available. Safe neighborhood and good location in Pismo Beach.

"Nice hotel noisey guests"
ctageson7, 14 Août 2018

The hotel and staff were great, unfortunately our surrounding guests were not to courteous to others. Normally I wouldn't really care. This night they seemed to be up all night and between rooms. From the guests above running and jumping to the guests running up and down the stairs and hanging out, out in parking lot and surrounding rooms.l. Not much sleep was had that night. The only other complaint I would have is the breakfast areas are too small and made for an unpleasant experience.

"Lovely Best Western with great staff"
Cynthia C, 14 Août 2018

This Best Western is lovely in the lobby and on the grounds. The decor is Southwestern. The rooms are well appointed and comfortable. I overheard a desk clerk calmly and good naturedly disarm a customer who insisted she'd reserved a room with a balcony though it was clear she hadn't. I was impressed that the desk clerk treated the customer with respect throughout the exchange.

"Fun trip"
gilberts53, 13 Août 2018

The room was excellent. Conveniently located to the outlets and many restaurants. The beds were super comfortable and very relaxing. Would definitely stay there again. The breakfast was a little bland but good.

"Casa Grande Best Western in Arroyo Grande"
cryder562, 12 Août 2018

Beautiful property with spacious rooms, large Jacuzzi and heated pool. Generous breakfast, clean rooms, and friendly service. Seems to be popular with families and business travelers. One exit from Pismo Beach off the 101.

"The BEST Best Western and its real"
Nathen G, 12 Août 2018

Most of the time we stay at Best Western, but this is the BEST one we ever stayed. Most of the item the picture you see on the website is not same as it looks when you arrive, but this facility beats. The Spanish style decor and no carpet in the room and the best breakfast, swimming pool, Jacuzzi were very clean and convenient. The only hitch was breakfast timings are bit early for a weekend vacation travelers. We will be back here again !!!

"Excellent Location for Visiting Area"
Snosearch, 09 Août 2018

Just a couple of blocks off the 101 Highway, easy to vist neighboring communities of Nipomo, Pismo, Shell Beach and San Luis Obispo wine country in under 10 minutes. Lots of parking, fairly spacious rooms, pool, jacuzzi spa, and 24 hour desk all benefits, along with a nice included breakfast (fresh fruit, waffles, baked goods, yoghurt, scrambled eggs & bacon). Shopping centers and restaurants across the street, and only about a mile to the charming old downtown area. Our particular downstairs room had a squeaky ceiling from an occupied room above, which liked to wake up about 5 am every morning, but other than that minor irritant, it was a comfortable stay, with friendly and helpful staff. Lots of onsite parking, no surprises or extras.

"Exceeded expectations"
always_Itchy_feet27, 06 Août 2018

This hotel was expected as an affordable stop-over, but for the price it was so much more than we expected. Grand, beautiful old hotel with wonderful staff and amenities. We were so thrilled to have found this gem

"Gorgeous hotel!"
malesleyc, 01 Août 2018

I really enjoyed my stay at this hotel. The appearance of the lobby is beautiful, the room was super clean, with the necessary amenities. I loved that is pet friendly, they have a Designated area to walk them and they provide poop bags. The breakfast was also so good and with a lot of options.

"3 days stay with comfortable bed and room and low level breakfast "
Bernard F, 01 Août 2018

The hotel is central and good accessible with comfortable rooms and bed. Also quiet rooms. The breakfast is really not worth it. At least there were some fresh fruits available. The rest was kind of cheap (bacon, eggs, bread etc.).

"No Complaints "
Glyn W, 31 Juillet 2018

A 1 night stay on route up Highway 1. Comfortable clean room with a fair breakfast. Small pool if you have time for it. Nicely laid out with ample parking. Fine for a 1 night stay. We like to walk out for dinner and not sure if anything was walkable but that wasn't a problem

"Reasonably Priced Pet Friendly Hotel"
mark8man2015, 29 Juillet 2018

We've stayed at this location a few times. They have a very pet friendly policy and good areas for your pet to roam. Rooms are clean and the breakfast waffles are great!. The hotel is reasonably priced and has easy access to the freeway.

"Refreshed room"
monkeyinbend, 16 Juillet 2018

This was my third stay at the Casa Grande Motel. We generally stay here when in AG because their pet policy is reasonable and not too expensive ($20) compared to other nearby hotels. This trip the room had been redone with simulated wood floors (luxury vinyl planks) which are durable and easy to clean (which is nice when you know other pets have stayed there before you). Room was large and beds comfortable. The rate was ridiculously high but that is what the central coast goes for in the summer now. Breakfast was mid-range for help-yourself. Plenty of parking even though the hotel was sold out.

"Great Hotel"
texasreferee, 13 Juillet 2018

Had to book late on same day, and found a great rate here. The room was spacious, clean, adequate breakfast, and quiet. The hotel met all but one expectation...we asked for additional towels. The person at the front desk said he'd bring them to the room, but they never arrived. The best part of our stay was how clean the entire hotel was as well as the VERY spacious room.

"Nice and reasonable deal"
mrsaandw, 12 Juillet 2018

Found a great deal on here for a suite that had a king and a queen bed as well as a sleeper sofa for under $200. Was clean, had air conditioning, large and open and offered a decent continental breakfast. My only complaint would be that our room was on side of highway and once morning hit it was a bit loud.

"2 room post channel island dive trip"
Jim D, 08 Juillet 2018

A little tired, but quiet & clean, obviously a popular stop, as parking was limited / full up when we returned from diner, glad we used Lyft & left our truck in the parking area. Would stay here again.

"Stupidly awful"
Shatila82, 06 Juillet 2018

I was travelling for over a month and stayed at various hotels throughout the states. This one refused my Mastercard because.. wait for it.. it doesn't have my name on it... It's a US dollars currency card... Every hotel I had stayed in accepted it without issue. Even other BW hotels. The room was prepaid using the same card but they wanted a hold of 100 dollars... This forced me to go to a ATM and get cash despite the fact I did not want or need any "incidentals" the stafff were right rude and called me a liar when I said the card had been accepted in countless hotels for over a month! Avoid this farcical Mexican tarts boudoir.

"Average stay at a worn out motel"
yoohoo614, 20 Juin 2018

We were visiting family in the area. Because of the rate we paid, we expected so much more. The first problem was that I have a minor disability. The room assigned to us was not close to the one elevator but the check in person said that the place was full- no other rooms available. The room was old and worn, but clean. Bed was not comfortable. The whole place needs to be renovated. I would not stay there in the future.

"Enjoyed our Stay Very Much-Book really early at Cal Poly Graduation time."
Janis I, 19 Juin 2018

We were lucky to find a room here for our granddaughter's graduation from Cal Poly. It brings something like 2000 extra people into a small town surrounded by small towns. Our rate was $525 for two nights which is high for a Best Western but we heard people talking about paying $400+ a night for a Motel 6 if they could even find one due to graduation. This hotel is a lovely California Spanish design which made it look fancier than it really is. The doors to the rooms are located on 3 floors with open walkways, but we had no problems except for our keys not working twice-aggravating! The hotel has a very strict no party or noise policy which we really appreciated. The rooms seemed recently remodeled with granite counter tops, tile showers, a nice counter with a microwave and refrigerator. The room was spotless. And they had a counter with a cupboard in the dressing area and the toilet and shower were separate. Bed was one of the most comfortable I've slept on and I stay about 20+ nights in hotels in a year. Pillows were small sized but plentiful and fabulously comfortable. I'd love to buy some. And thank you to the manager for having a liner in the trash cans. Parking was easy, staff was nice and breakfast was good. I wish hotels would let the free breakfast attendants put out a tip jar. We tip anyway but so many don't and they are working hard to keep everything fresh hot and replenished. Would definitely stay here again. Not a beach property but so many beaches are so close it was ok. Nice small to mid size pool.

"Stay here next time you are visiting Pismo Beach"
Charleemarie, 19 Juin 2018

This is our second time staying here while vacatiokning during the summer for two years in a row, it is kid friendly, close to Oceano dunes, we trailer out our side by side and park it here with no problems...the staff is friendly and they include breakfast. It is near the freeway and has laundry on site.

"Great stop going down to San Clemente."
Symmes345, 18 Juin 2018

We found the large family suite perfect while traveling down from No. Ca. to San Clemente. Good stopping point. It was exceptionally clean and the breakfast bar was so easy for starting out the day south. We liked it so much that we stayed again on our return trip. Very nice stay!

"Nice hotel"
Claudia A, 13 Juin 2018

Rooms overlook pool or small garden. No elevator so if you need to, ask for a ground level room. Good continental breakfast included with eggs, sausage make your own waffles, cereal, fruit and pastries.

"Expensive"
Sue L, 29 Mai 2018

This hotel was very expensive for the quality received. The beds are very uncomfortable and the room itself was just ok, nothing great. This definitely should have been a cheaper rate than what we paid. Spider in bathroom was a little concerning since this should be kept up with a service that Best Western should have for their hotels.

"Noisy, but decent location"
maksdiesel, 21 Mai 2018

The only real complaint we had was that we could hear everything. Granted, there was a group of about 10 kids who were having a birthday at the hotel, but we shouldn't have been able to hear what was happening throughout the facility. The place was generally clean, and the staff was very nice. Just the noise level bumped down the rating.

"Suite for a King"
mrblap2018, 18 Mai 2018

The room was fantastic. Large a lot of room. The Jacuzzi needed some help but 1/2 of it worked. I have stayed at a lot of Best Westerns all over the country and this is well located. The parking is a bit funny but once you get used to the layout is works well There are plenty of places to eat and stores within walking distance. Driving to Pismo is easy and very close. Avila Beach just a short hop. San Luis Obispo is 11 miles up the coast. You've have it all..

"Great value"
coffeebeanthere2018, 15 Mai 2018

This facility has a perfect combination on location, close to everything beach,shops,attractions etc but far enough away to be peaceful and tranquil and loads of free parking. The pool and jacuzzi area was spotlessly clean as was the breakfast area, although the breakfast area is small it seamed to run extremely efficiently with a great selection of food and drink and very pleasant friendly staff.

"Excellent Stay"
Alexandra P, 13 Mai 2018

We stayed at this Best Western property for three nights while visiting Arroyo Grande to see family. We ended up getting a great rate through a Groupon promotion the hotel happened to be running and considering the rate we paid, we were extremely happy with this hotel. The property has a nice Spanish theme and the grounds were definitely maintained well. The front desk staff were super friendly and worked very efficiently for a quick check-in/out. We had a room on the third floor, conveniently by the elevator. Self-parking was always super convenient as there seemed to be plenty of spaces. Our room was extremely clean and kept with the nice Spanish theme. The bathroom and shower area were also spotlessly clean which to us, is always super important. The room in general even smelled nice and clean. We had a king sized bed which, was on the firm side but, still very comfortable. The bed linens were clean and smelled freshly washed. We slept very well for all three nights. The only possible gripe I could think of was the water pressure in the shower which, could definitely be better. Overall though, we were extremely happy with our stay at this Best Western and feel as if we received an exceptional value for our money. If you're looking for a nice, simple, and clean place to sleep at night without spending a huge amount of money, I highly recommend this hotel.

"Great Place to Stay"
Topkick642, 07 Mai 2018

This hotel is located near to the beach, shopping and dining. The rooms are clean and comfortable. The staff is friendly and courteous. Very relaxing and with great amenities, pet friendly, free wifi, free breakfast, it's hard to beat for the price.

"convenient location"
Rose2364, 07 Mai 2018

Great place to stay in the middle of beautiful wine country. Quiet and clean. Lots of free parking. Breakfast area was very, very small (not enough seating). Recommend visiting a few wineries in the region and a hike around nearby Lake Nacimiento (about a 20-30 minute drive from downtown).

"Truly the best in Arroyo Grande"
Karen M, 07 Mai 2018

We have tried other motels and hotels in the Arroyo Grande, Pismo Beach area and have not been as happy with the room for the cost. The place is beautiful, with a hacienda flair. The rooms are clean and comfortable. Love that every room has a small fridge and microwave, as well as coffee maker. We travel here several times a year to visit family who live here. I highly recommend BW Casa Grande.

"charming and great location"
KristineH622, 30 Avril 2018

we were in the area to watch some sport events at nearby Cal Poly SLO. The hotel is literally right off the freeway, as is the University, so it is a quick and very scenic 15 minute drive! The room is a good size and we had 2 queen beds. The complimentary breakfast buffet provided all the options we could want and was a great value daily. didn't get to use the pool area but it was gorgeous, as is the landscaping and architecture of the hotel. The staff was very friendly and professional as well and the price was very inexpensive for a California coastal hotel.

"Beautiful, great theme, convenient location"
Palma M, 22 Avril 2018

Just loved the authentic Mexican decor, down to the distressed interior doors. We were upgraded to a suite which was very nice. The king bed was very comfortable, nice cozy sheets, spacious room with mini frig and microwave. Loved the tiled bathroom with step in shower. Very clean, quiet room even though it was close to the freeway. Pool area very cool.

"Great For The Price"
Kirk F, 22 Avril 2018

This is not the fanciest place to stay in the area, but it is clean, the staff are friendly, it has a great location and the prices are very reasonable. We will definitely stay here again next time we are in the area.

"Great place to stay when SLO is over priced"
TalonCalif, 17 Avril 2018

Our family recently stayed at this hotel on our visit to SLO's open house. The surrounding area hotels had jacked up their rates because of the open house so we looked at Pismo Beach and Arroyo Grande hotels. Unfortunately Pismo prices were also expensive, but we found this great hotel in Arroyo Grande. It's minutes south of Pismo Beach and about 20 minutes from SLO. A similar hotel during this time in SLO would have been $300 plus. It was only $170 for us. The 20 minute drive is easy and well worth the savings The hotel had a nice spanish style decor and the breakfast had your usual items at these types of hotels. Check in/out process was easy. Unfortunately because it seemed like we walked all day during the open house, I did not get a chance to work out at a nearby facility with arrangements with this hotel (btw one day gym visit in SLO will run $20/day). If I'm in the area, I would defintely consider staying here again.

"Clean And Respectful"
895shaynea, 16 Avril 2018

Being clean is some thing I really need this Motel met all standards. Every employee I come in contact with were very respectful and helpful during my stay. I would definitely recommend this motel to my close friends.

"Great clean, comfortable hotel."
Jodi F, 16 Mars 2018

For the area this hotel is reasonably priced. For this class of hotels it gets 5 stars. It is not the Ritz, it is very clean, modern fixtures, quiet and a very comfortable bed. The staff was very friendly and helpful. We did not try the included continental breakfast. There is coffee in the room, a small refrigerator and microwave.

"Beautiful facility BUT....."
scott s, 19 Février 2018

This Hotel is really beautiful and is in a Spanish style and nicely landscaped. The staff were all kind and pleasant to deal with and the location is ok being close to the 101. BUT we stayed four nights recently and for two nights had noisy neighbors and on those nights it became clear that there is nearly no sound insulation between the rooms. You can hear nearly everything. Secondly, in my opinion, the breakfast buffet really needs upgrading--very few healthy items and poor quality of food and coffee is offered. The exact same food is offered daily. Well below our expectations for this type of hotel.

"Large Elegant Rooms"
R M E, 15 Février 2018

Oh, how I boast about the Best Western Casa Grande Inn! Don't be fooled by the term "Inn" because the rooms are, in no way, shabby. Chic is the order of each day at the Casa Grande with beautifully landscaped grounds and wonderfully inviting service. This is a favorite Generational Getaway Spot. I first stayed at the Inn back in or around 2001 when my maternal grandmother was still living. She, my mother and I would do a trip to Pismo Beach several times per year for our Mother-Daughter-and-Grandma getaway. Since then, this is the only place where I will stay when visiting Pismo Beach. From time to time, my mother and I still go...or, I also enjoy the stay here during solo trips. Great breakfast...Nice Jacuzzi...Ample Parking and, for me, sentimental value.

"Beautiful motel in the Best Western Chain"
Diane D, 09 Février 2018

We chose this motel because of its wheelchair accessibility. It's close proximity to the Monarch Butterfly Park was also a consideration. Although there were a few others a little less expensive, I didn't want to be disappointed in the cleanliness. What a treat when we opened the door to a cooled room (Our February weather reached the mid 80's) with a fresh smell. The room was large, and the bathroom had a chair height toilet with grip bars for extra help. The shower had a built in seat and a hand held shower wand if needed. Breakfast was pretty tasty for motel food...scrambled eggs that were still warm, bacon, and make your own waffles with strawberry topping. The motel is on a multi tiered piece of property but they have used it to their advantage. Several eateries are nearby and the quaint old town of Arroyo Grande is just a few blocks away. Cookies and coffee are served from 4 - 6pm. Very clean room, beds were comfortable, CC TV, plenty of clean towels in our room and friendly service.

"Family trip"
lujuannc, 07 Février 2018

My family and I stayed at Best Western in Arroyo Grande. The staff was very friemdly. We will be back. Complimentary breakfast was good. Accommodations and decorations were very nice and clean. The beds very comfortable.

"Nice stay at casa grande!"
Y9093ZBemilyh, 31 Janvier 2018

Comfortable, beautiful property. Very clean, great breakfast, easy check in and check out. Walking distance to Kmart if you need anything.We would definitely stay here again if we are in the area.staff was very helpful

"Very nice stay"
Sharon K, 12 Janvier 2018

Great location, not to close to the freeway so no loud freeway noise. Very pretty grounds & nice pool. The rooms are comfortable & have some recent updating. The pool area is very nice. The staff is friendly. Really nice lobby. Breakfast is okay. We will continue to .stay there as we have for many years as it is a good value,safe & comfortable

"Great Staff and Facility"
P5344AEstevep, 11 Janvier 2018

Overall, the value is tremendous. The hotel staff are courteous and professional. The rooms are very nice and well maintained. The breakfast buffet is wonderful. Even the groundskeeping crew is super. Pool, jacuzzi, and sauna are well serviced and maintained, and I would recommend this property to any and all travelers in California's central coast.

"Excellent"
kburdmomof5, 06 Janvier 2018

Beautiful decor, great pool and jacuzzi, excellent service. Close to Restaurants and shopping. Good breakfast, good parking, Breakfast was great although the room is too small. Outdoor seating available if not raining.

"Nice property"
thrifty, 06 Janvier 2018

We stayed here for one night on our journey south. Check-in was swift however, as longtime BW Rewards members, we wondered about the room-allocation sandwiched between a bunch of early-rising tradesmen with noisy trucks. The hotel did not appear to be full so this was puzzling. Otherwise, the room itself was fine and the breakfast was reasonable. This is a very nice property in an excellent location and only a few steps to the shopping precinct with a particularly nice fish restaurant, among others. We would stay here again but next time we will insist on a better room allocation.

"Always pick this place over the rest!"
anniemL8890VO, 06 Janvier 2018

Have stayed here a lot in the last year! My kids love it and my parents love it. Always nice staff. Clean rooms, big rooms. Great breakfast. Would recommend this hotel to anyone looking for a nice place to stay!

"Turned away even when the room was booked and paid for, must be 21."
dph2161, 05 Janvier 2018

Had two girl ages 19 and 20 showed up little after 11:00 pm to check in on a pre-booked paid for room. Fron counter person asked for ID and credit card, then chuckled when he say the ID and sai" this isnt going to happen". She wasnt 21, cant book a room. He provided no guidance told them all the hotels around here are 21 nad over. NO where does it say you have to be 21, uness its the smallest print somewhere. I called reservation.com and the front desk asking what i would need to book a room and at NO POINT did they ask my age. So they will happily book you a room but then turn you away once you arrive and then ask for your ID.

"Great place to Stay"
M1238CAmelissas, 04 Janvier 2018

I have been coming here for 15 years for getaways to Pismo Beach, birthdays, and stopping midway on a longer trip. Consistent quality is keeps me loyal. Great customer service! The Suite rooms are large and private. Nice breakfast also offered at no charge.

"Wheelchair accessibile not understood by staff"
ksclcook, 03 Janvier 2018

Do not understand needs of a person in a wheelchair. Put us in a room with a 6 in side walk and no ramps. They did finally get us a room that was wheelchair accessible but I don't think we should have had to go thru the hassle they put us thru since I told them when making the reservation and again at check in that my husband was in a wheelchair. Maybe they should read the American Disability Act

"All you need for the price"
marier1955, 01 Janvier 2018

The room was clean and the wi fi was strong enough for streaming. The grounds were well kept and the architecture had a cute western theme. The staff was very kind and let me know about joining Best Western club for future discounts.

"Great Facility, very nice rooms."
Mike N, 29 Décembre 2017

We have stayed at this motel before, obviously we like it as we drove further this day to get here. Rooms are clean, staff are friendly and courteous, Very nice outward appearance. Convenient location, right off the freeway. We had a King room with a setting area, one of the bigger motel rooms we have ever had.

"Quick getaway"
Geraldine D, 28 Décembre 2017

Always a pleasant stay here. Atmosphere is very pleasant and quiet. Always enjoy the morning breakfast and convenient that its within walking to some dining locations. Only thing that would make this absolutely perfect is if it were within walking to the actual beach.

"Best ever hotel! Beautiful theme hotel, large rooms, great staFF spot"
Sharon J, 18 Décembre 2017

Yummy food, great service, big rooms, many amenities in a gorgeous setting! The reservation and breakfast staff are among the Reservation and food staff is the best I have experienced even in five star hotels. This is a llot of value for the money. The hotel public areas are great and beautiful. Sleeping rooms are well-equipped. Easy parking, great pool and excellent wifi help the hotel earn a 10, a perfect 10!

"Road Trip from San Francisco to LA"
Sue P, 13 Décembre 2017

Check in was so easy and smooth, Mike was great and the Christmas decorations We're beautiful. The room was very clean and well presented and the bed was so comfortable, best sleep for a while. Breakfast was nice and well stocked up. Check out was very easy. Definitely would recommend and only 5 mins from Pismo

"Arroyo Grande"
richardpQ5149JC, 05 Décembre 2017

The staff are great!, the hotel is nice and the grounds are kepted up nicely. Breakfast is typical but Ok. Not a big fan of the later checkin time 4pm? What happened to a reasonable 2pm checkin? Seems like less for more.

"Convient"
313valeries, 30 Novembre 2017

Easy to find, right off the freeway. Rooms are quiet, clean and well kept. This is our second stay because of the first. Have found employees, all of them, hospital and professional. Thank you Casa Grande Inn for all the good service.

"Great stay for our Anniversary!"
Andrea S, 27 Novembre 2017

I surprised my husband and got us a room at this hotel. I was super excited because we booked the King Suite that had a jacuzzi. The second we arrived the staff was so warm and welcoming. When we got in our room we were pleasantly surprised at how big it was! It was a little dated but it worked with the Spanish style of the hotel! The jacuzzi tub was AWESOME! The only thing that we did not care for was the bed. Which was disappointing. It was hard and could use at least a pillow top. The continental breakfast wasn't bad. I enjoyed the waffles, eggs and sausage. Overall we had a wonderful stay and we'll possibly stay again, we just hope the bed will be updated so we could sleep better!

"Trip to Pismo beach"
sergeysQ2403EH, 26 Novembre 2017

Overall great experience but they do need a little bit of updating nothing to much but definitely on the key card readers.. Also the price is a bit high, if it wasn't for the points I wouldn't stay here with out of my pocket tho, no offense.

"The Beginning of our Thanksgiving Break"
Gayle H, 25 Novembre 2017

BW Casa Grande Inn has always been a mainstay when we visit the Central Coast. Sharon, Rita and the team treat us as family. We have spent countless summers, winter and spring breaks here. It is within driving distance to the beach. Staff had been welcoming and courteous.

"Wonderful Stay at BW Casa Grande"
Gayle H, 25 Novembre 2017

Our family vacation was very enjoyable at Casa Grade. We spend many of our vacation here. It is very comfortable and close to attractions. Staff is very hospitable and accommodating. Very relaxing and serene here. Coffee and cookies are available at late afternoon arrival.

"Great Room"
larryt458, 19 Novembre 2017

We really enjoyed our stay. Nice room. We were in 220 which I think was an accessible room. It was spacious. Bed was comfortable, as were pillows. The shower was really nice. Loved the separate vanity and extra long counter space and sink. My one very small complaint was the smell of the complementary soap. But a great place. Will stay there again.

"Visit"
William B, 16 Novembre 2017

We had booked three nights but had a medical emergency and had to leave the next day. The staff was VERY caring and helpful in guiding us to local care. We would definitely recommend this hotel for the service, location and appearance.

"Nice place to stay in Central Coast, CA"
Joseph W, 13 Novembre 2017

This is our second time staying at this property, the staff at the front desk were very helpful and professional. The hotel is located in a good location. We've stayed at many different hotels in Pismo/Arroyo Grande and San Luis Obispo. The overall property was clean, although the rooms are slightly dated, its clean and in working order. Will be back in a few months.

"A little gem"
156lilianh, 11 Novembre 2017

Beautiful property and great staff... we were pleasantly surprised with what a great BW this is. Within walking distance to AJ Spurs for a great meal. I loved that they had coffee at all times in the lobby and I certainly took advantage of it.

"Great place and location and value"
joanl881, 10 Novembre 2017

Love Arroyo Grande/Pismo area. We go at least 4 times a year. We have tried several hotels and this is the best. If you are looking for a quiet, clean, pleasant, place to stay and be in a convenient location for a reasonable price. This is the place!

"Very nice and spacious hotel"
ZapCa, 09 Novembre 2017

Travelled in August 2017 with friends. Very nice property with the outdoors pool, spacious and nice rooms and amazing breakfast in the morning (freshly baked waffles, yogurt and many other things. Highly recommended!

"Coast visit"
CATraveler2006, 07 Novembre 2017

This is a nice hotel although if your mobility is limit you might let them know as it is built on a hill and some areas are a little steep. There could be more access to ice machines. Good breakfast, nice room. Overall a great stay.

"A lovely place."
Y4338BYnadines, 06 Novembre 2017

My daughter and I had a really nice experience here. The buildings are beautifully decorated in Spanish style, with murals and other decorations. Use of plants and trees is very effective. The room was furnished with two queen beds, a walk-in shower and safety bars for disabled people. I appreciated those amenities, as I need them. The breakfast included waffle, bagels, other rolls and breads, eggs, bacon, yogurt, cereals, juices and coffee/tea. Wonderful!

"Great Place to stay"
sandywatso, 06 Novembre 2017

This place is great the rooms are very spacious. The breakfast is not bad. The staff was great everyone was very nice and friendly. The pool and spa was very nice. My mother is handicapped and they were very accommodating. I will be staying here again

"Great Place to Stay"
Sylvia H, 05 Novembre 2017

This is a great place to stay. It is reasonably priced compared to other hotels/motels in the area. It is close to shopping, the beach, and other points of interest. And it's not too far from other beach ares, such as, Avila Beach and Moro Bay.

"Jazz best"
George M, 02 Novembre 2017

I have stayed there for many years when attending Jazz festival in Pismo Beach, and always have been more than satisfied. It is also, close to restaurants and vent locations, Breakfast is much better than average, but the rood can get crowded

"Perfect Overnighter"
Brenda G, 30 Octobre 2017

The hotel was a perfect for a quick overnighter coming in from the Bay Area. It was an hour out of Lompoc. The hotel and room was clean and in a nice area. I travel through-out California and picking hotels that are clean and in nice areas are normally a crap shoot. I would definitely stay here again.

"Nice Best Western"
Sheryl E, 30 Octobre 2017

Overall state of hotel was in excellent shape and well maintained. Front desk staff was friendly and efficient upon arrival though could dress more business-like. Room was very clean and spacious (oversize king), bed a bit soft for my taste. Immaculate pool and spa outside with plenty of lounges. Breakfast included basic continental items as well as scrambled eggs, thin (but plenty) bacon, and waffles. Staff very friendly and helpful. Good central location between downtown Arroyo Grande and Grover Beach/Pismo, also near malls and Outlet Mall.

"Beautiful Southwestern Motif"
Philip V, 28 Octobre 2017

This place was surprisingly beautiful. Fountains, rock walls, swimming pool, all decorated to a Southwestern canyon theme. The whole interior parking area and room doors all enclosed in beautiful rock walls. King size bed and nice sitting chair. The room was also decorated to the same southwestern theme

"Good choice"
922donaldg, 25 Octobre 2017

After reviewing many hotel choices in the area, I was most impressed by the competitive price and the reviews that I saw. I wasn't disappointed. In my many years of business travel, I have been disappointed too many times to count! I would definitely stay here again.

"Hotels Rooms are very Large"
N2540DCchrisc, 17 Octobre 2017

The hotel has really nice rooms. I loved the decor of the room. I did run into an issue, I was on the first floor and the people above me were very noisy. It seemed as though they were stomping around it was terrible. I had to call and complain which i do no like doing. It was not the hotels fault and i would stay again.

"nice hotel"
jackrL6972VJ, 17 Octobre 2017

i would stay here again. very nice hotel, and good service. love the spanish style. the breakfast was pretty good. the people were really nice. we have friends that stayed in a suite and their room was really nice also.

"Affordable lodging on the Central Coast"
528rhondar, 16 Octobre 2017

We love the Casa Grande! The Inn has clean rooms, refreshing pool and hot tub, and a good variety of continental breakfast items. Perfect spot to stay when enjoying beaches and activities on the central coast. The southwest decor in the lobby is amazing!

"nice place to stay"
John M, 15 Octobre 2017

rooms were in excellent condition. We've stayed here in the past, several times. Easy to find and conveniently located. The only thing we had to say that was negative, was that the bacon at breakfast was thinner than wallpaper

"Excellent Accommodations"
melaniesB7669EA, 10 Octobre 2017

Absolutely Love this Place for a Stop Over when heading to Northern or Southern California. It's Perfect! Great Staff, and totally receptive to every need. They have recommendations to the restaurants in the area, and are happy to share them. We loved the rooms, and the staff is professional and courteous. Great Place!!!

"Beautiful Property"
ralphw843, 09 Octobre 2017

A very nice "mission styled" property on the central coast. Lobby area loaded with many interesting artifacts and pictures, with a western (cowboy) motif. Very nice new (redesigned) pool and giant hot tub. Property next to a creek, Fast food, two excellent restaurants, and two shopping areas within walking distance. Have stayed here many times. Highly recommended.

"If you don't Expect Much, You won't Be Disappointed"
mikepasqua, 09 Octobre 2017

Make sure that you can cancel reservation when you book...it's not clear from the web site (as we found out when we tried to cancel a week before we were to go there). The breakfast is jammed into the narrowest part of the room so you have to wait until the person making waffles gets out of the way. If you don't like noise and expect a newspaper, this may not be the place for you (too much of one and nothing of the other).

"good hotel and friendly staff"
georgepF3885WS, 09 Octobre 2017

Very good hotel and very friendly staff. Hotel has a very attractive spanish colonial architecture. Nice swimming pool and spa. 5 minutes from the beach. We enjoyed our stay. Good value Overall we had a great experience at Psmo Beach although the hotel is in nearby Arroyo Grance

"Very nice"
pghstillerfan, 09 Octobre 2017

Very nice stay. Excellent pool and hot tub. The breakfast was very good--eggs, bacon, waffles, fruit, cereal, and yogurt. It's just a short drive into town and to the beach. There is a laundry area right next to the pool, so you can just throw your clothes in the wash and sit poolside til they're done.

"A great time at the beach"
junes359, 30 Septembre 2017

We had a great stay.Every time we come to Pismo, CA, we always stay here.Have never been disappointed yet.Great area close to shopping and dining.It is always clean and the people who work there great in handling any problems, if they come up

"Nice Stay"
roland g, 27 Septembre 2017

Stayed in a pet friendly room for a couple of nights. The room was a little on the small side but everything was in working order and fairly clean. The floors could use a good mopping. Pet relieve area was conveniently located in a couple of spots. Breakfast consisting of eggs, bacon, waffles, etc. was also included. Hotel was also just off Hwy 101 and close to shopping and restaurants. All in all a good stay.

"Excellent"
L7710NEthomasc, 25 Septembre 2017

My stay was short but very satisfying. The staff was excellent, the breakfast was very well displayed and delicious. Plenty of parking. It was very nice that it is pet friendly. The price was reasonable and the location was great. I will definitely plan to stay there on my next visit.

"Great place to stay in AG"
greglK3956NA, 24 Septembre 2017

Very reasonably priced with great breakfast & very convenient location in 5 cities + SLO area. Best lobby in area for its price class. Once "next door" Restaurant is operating again it will have everything you need.

"Good hotel to stay at"
B640TDestherm, 23 Septembre 2017

Hotel is comfortable and so is the room and the bed and bedding. The breakfast is enough to fill you up. The location is great for where you want to go or eat. You can drive down to Solvang in 1 hr off the 101, plus go to the outlet mall, as well as shop at various locations off the 101 and near the hotel. TV and worked well, and there is a nice pool. Staff is friendly and helpful.

"ChaChaChanges"
r0berts589, 19 Septembre 2017

Two years ago our suite was great!However this time we stayed ina regular room. The management , both day and night were not in guest services. Meaning when we arrived the welcome cookies and coffee the lobby were no t present and when replenished were stale and lukewarm. The room lacked a pen at the night stand as well as the don't bother me door insert(the maid came three times to clean before we both showered). The room reeked of mildew since the exhaust fan worked only intermittently due to a faulty electrically issue. We were however referred to a great gourmet burger place at Shell Beach called Shelbys ( 10 minutes north of the hotel just off the freeway. And, just a plug for heading this way: the funky two day Whale Rock Festival held at Castors Vinewardd( 30 miles north of arroyo Grande and the outstanding smoked albacoretacos served at the Somehouse Shack (two plastic tables outside to sit and eat) right across from the seawall and pier in Cayvous(25 minutes north of Arroyo Grande off Highway 1.

"Old meets new"
gregmD9070SK, 18 Septembre 2017

This hotel still maintains the Mission feel to it but was recently updated -- rooms and the elevators. Excellent price for what you get. Try to find a hotel that offers an in-room fridge, micro, coffee pot, and provides a no additional charge breakfast in the morn at this price-point!

"Upgrades were a pleasant surprise"
J4890NGcharless, 17 Septembre 2017

We have stayed at the Casa Grande the last 3 years when attending a conference. It's dated, charming and clean. We have never had an unpleasant experience with the rooms or the staff. The recent upgrades to the bathrooms and vanities were a nice surprise. We will stay there again next year.

"Beautiful grounds and room"
ANDREW A, 16 Septembre 2017

We really enjoyed staying at this Best Western. The property was beautiful, the rooms comfortable and some even have balconies. Full breakfast buffet was offered overlooking the beautiful pool. It's close to vineyards in the area, along with the famous Jocko's Steak House for dinner in Nipomo. Also fairly close to Pismo Beach area.

"Great place for a visit and kind to the pocket-book"
SurFun5389, 15 Septembre 2017

On a recent vist to see my aging Dad he suggested this hotel as close by. I am not a fan of Best Western but I was only going to be there for 4 nights so how bad could it be? Well, in short it was GREAT. From the ousting it first dose not look like any other B/W I have seen. It has more of a resort look and feel. The front desk created me as a old friend and in fact once they heard why I was in town made a point of asking me each day how my father was feeling. The room was nice in size and all details. I took a room on the 2nd floor of there smaller buildings the other being 3 stores at the suggestion of the front desk. I also noted that they had a group of suites and one large grand suite that I may book next visit. Although the hotel is close to the 101 freeway I heard no traffic noise at all. It has a nice outside pool and spa as well as a men and woman's sauna. The complimentary breakfast looked nice even though I did not have time to try it. I will now make this my home base with each visit to my dads!!!

"Beautiful Hotel minutes from San Luis Obispo, Ca."
barbaracP5551NX, 11 Septembre 2017

Best Western hotel in Arroyo Grande is conveniently located off 101 hwy and is built in a old Spanish style motif. It is located about 10 minutes from San Luis Obispo where an old Spanish mission is in the center of town and near the University and Pismo Beach. The lobby is beautiful with Mexican Talavera pottery accents with wood and leather furniture. Rooms (2 queen beds and a Suite are two types we have stayed in) are spacious, meticulous, with very comfortable beds. Breakfast is included in the price of the room. Huge swimming pool with a waterfall and attached hot tub. You can relax in the hot tub while watching your kids take a swim. We stay there every time we get a chance!

"Beautiful!"
Debra F, 10 Septembre 2017

Lovely room, spacious and clean. This hotel is a crown jewel of the area! Amazing decor, awesome staff, and unbelievably affordable! One of the best values for the central coast. Only 5 minutes from Pismo Beach!!

"Excellent staff and comfortable stay"
Rajan A, 10 Septembre 2017

We stayed in Arroyo Grande at this hotel since we could not find a hotel closer to Cal Poly. The stay was comfortable and spacious rooms. The staff was superb. They were able to make changes from a king to 2 queen at the last minute without an additional charge. Location is very convenient as well. One complaint I have is about the saggy beds. I personally prefer firmer beds.

"Outstanding Service"
Dennis F, 09 Septembre 2017

The staff of this Inn did an exceptional job and making our stay as pleasant and comfortable as possible, especially considering we were in town for our pet to have surgery. Each person went out of their way to be both professional and kind. We will definitely return here.

"Great hotel, we enjoyed our stay!"
520mjc2017, 04 Septembre 2017

We arrived in town early and it was hot. We made a few stops in Pismo before decided to check out where the hotel was. Decided to go in see if there was a dog friendly room (there was one left) and the lady at the front desk said it was ready now. I was so happy as it was hours before check in time and we needed a place to rest. The room was nice and spacious and had hardwood floors which is nice when traveling with a dog. Got to hang at the pool with my son who loved the pool, especially the hot tub. The garden area was well maintained. Grover Beach is just a short drive from the hotel, and great for kids (just arrive early for parking). Breakfast was delicious..waffles, eggs, bacon, yogurt, bagels, pastries, toast, oatmeal, cereal, bananas, apples and oranges, orange and cranberry juice. Overall we enjoyed our stay very much and plan on returning!

"Nice Place Overall!"
Claus S, 04 Septembre 2017

The hotel is nicely decorated and spacious. we had our dog with us and the accommodations were great. The pool is nice and there are plenty of places to sit outside and enjoy the surroundings. A very good place to stay with the family.

"Amazing Style"
meganpO1076DU, 02 Septembre 2017

Loved the hotel structure and pool area the building was well taken care of and very clean. Checking in was easy as well as checking out. I've never had a problem with Best Western I've only been a member for a couple years and I'm pleased with everything so far.

"The Resort You Love To, Well, Not LIke"
Bryce G, 02 Septembre 2017

The Casa Grande is not particularly special. The rooms are small, the bathrooms are smaller, and the furnishings and carpeting are dated and worn. If you have a pet, this might be your only choice, but if you're just really only people it does not represent good value for the price. The whole faux Spanish mission style just does not appeal to me. But I can see why hermits and monks might appreciate the room sizes and furnishings. That said, everyone in the five cities area jacks up their prices on the weekend. We have yet to find really good lodgings at a reasonable price in the area.

"Nice hotel but be careful"
Soph1801, 31 Août 2017

Myself and my partner stayed at this hotel last week for one night. We chose this hotel due to its location as we were travelling from San Francisco to LA. The hotel itself was lovely and we enjoyed our stay. However when I arrived home I noticed that my credit card had been charged £111 ($142). I rang the hotel and was left on hold while they checked what had happened. Eventually I was told, rather unapologetically, that this had been charged by 'mistake.' I expressed my concern at how this sort of mistake had been made to which the lady replied 'human error.' She said that she would put the money back onto my card and after I expressed further concern she finally apologised. Considering the hotel had made the mistake I feel that I was spoken to quite rudely. I would just like to advise others to check your account after your stay so it doesn't happen to anyone else.

"Charming hotel"
CapDG, 30 Août 2017

Stayed for one night. A charming hotel. The rooms are quite bigger than the regular sized hotel rooms (we were a big party so we booked 5 rooms). A better-priced option hotel if you want to stay overnight to Pismo beach. It's more or less a 10-minute drive from Pismo. The breakfast buffet was good, 2 hot breakfast options to chose from.

"Rude and demeaning"
ruthlL6452JX, 25 Août 2017

Property presented very impressive but young desk clerk to check in was the worst. Gave wrong directios. Promised to take care of something in room and didn't. Shower stall had peeling paint and was so dirty. At check out was told they had to Bill my credit card $300.00 even though they had deducted from our diamond rewards account unbelievably amount of points. I had to wait for my husband to get supervisor to fax to the rude desk clerk.after waiting for the fax, seeing it come in,was told she'll do it in AWHILE. Took two people to answer question off a phone call for several minutes.I was treated worse than any other hotel. Hospitality absent, enjoy the lobby murals

"Beautiful Place"
E1137PMjamesa, 23 Août 2017

The decor in the lobby was phenomenal, I would certainly advise people to go just to see that itself. There was a room located just next to the lobby that had a really nice Southwest and Cowboy style to it, almost like a mini-museum. The staff were very kind and professional, when I go back to California in that area I will certainly stay there again.

"Beautifully decorated."
439alvinf, 23 Août 2017

Beautifully decorated, Clean, clean, clean, exceptionally nice breakfast, friendly staff. Lobby full of paintings, artifacts & a Remington bronze. Very nice. Grounds nicely kept. I think the portico tiles were waxed(but not slippery).

"Great Hotel Experience"
Lupe M, 21 Août 2017

Front Desk and Housekeeping were professional and very helpful with any questions we had. Very clean room with clean remote controls for the TV, carpet looked clean as well and employees were very polite. Although the complimentary breakfast was good , I would suggest extending the hours to 10am.

"Great Stay"
Rudy P, 21 Août 2017

Loved this place. Very clean and nice looking. far away from the hustle and bustle, but not too far away. Breakfast was pretty good. Rooms were big and beds were comfortable. Great steak place nearby as well.

"Our go-to hotel near Pismo"
Loretta F, 18 Août 2017

We have stayed at this hotel for the last five years in August. They are always accommodating, the breakfast area is excellent and the coffee in the lobby twentyfour/seven and cookies at four o'clock p.m. are a very nice touch.

"Pleasant Stay"
Mary Lyn K, 16 Août 2017

I would recommend this hotel as it is conveniently located to Pismo Beach and surrounding area. Hotel facilities were great, staff very friendly and great variety of breakfast items. Free internet a real plus.

"OK for one night"
Tom S, 15 Août 2017

Bed mattress was worn out, they really need replaced. Location is good, breakfast was good, except the eggs were made from powdered egg mix, not real eggs, so I passes on that after the first bite. This place has potential to be a great value if management would invest in some good mattresses.

"Always good"
wilfulRiverside_CA, 13 Août 2017

This place just reeks charm and appeal. Has a cowboy, Spanish mission style which works well for us. We have stayed here several times over the years and always enjoyed the experience. The location is only a few minutes drive from the ocean. The hotel no longer has its own restaurant per se, but two blocks away is A.J Spurs - a great place to put on the feed bag, in a big way! The hotel breakfast, which is presented in two sites - is very good - especially the "make em yourself" waffles!

"Best Western Casa Grande Inn, Arroyo Grande, CA"
Stabler2branch, 10 Août 2017

Excellent value hotel while vacationing in the Pismo Beach area. A short drive from the dunes at Pismo and downtown. The rustic Spanish architecture and terraced building layout offer extra privacy. The hotel is built completely within an inner court design with a pool surrounded by upgraded rooms with balconies overlooking the pool with small waterfall. The lobby is cute, the breakfast rooms are by the pool and above the check-in in a private room (see the tall tower in the photos, the top floor up a double set of stairs. The suite rooms overlooking the pool are spacious, a balcony overlooking the pool off the second bedroom. Near shopping and restaurants. Courteous staff, clean, easy access, affordable, one of the nicer hotels for a good price.

"Great place to stay"
colleend65, 08 Août 2017

Everyone is very polite whether it be the front desk or the housekeepers. I stayed here twice with my family and both times we had a wonderful experience. The pool was refreshing. I would recommend this place to anyone traveling to Arroyo Grande.

"GREAT PLACE TO STAY"
cerasi1976, 07 Août 2017

It's a great hotel to stay in if you do not mind not being by the Ocean. The pillows are not great. The breakfast is good but not great. The pool is nice and the rooms are big. Pet friendly. The internet (wifi) did not connect well.

"a nice hotel"
s3production, 05 Août 2017

I have stayed here several tines abd have always been really happy and I still am everything went very well MINOR gripe got there early and was told to come back in a hour or so came back in about in about 1 1/2 hours and was told room still not ready and check in is at 4:00 came back at 4:30 everything peachy my only minor issue will continue to stay there in the future because i really do like the place

"Poor Experience"
Jennifer D, 04 Août 2017

This Best Western was highly disappointing. Despite being dog friendly, there really was no area to walk the dogs. They also put us next to the pool, which is loud and can cause one of our dogs to bark, so we couldn't leave them even for a few minutes. The air conditioner was on way too low when we walked in, so we turned it up. But later, when we wanted to lower it, despite all of us trying to turn it down, it absolutely would not. So we spent the night way too hot. Additionally, the room felt dirty and the microwave was filthy; it looked like a pizza had exploded inside of it. This made us wonder what else had not been recently cleaned. Finally, we had a $30 gift card to use, and they did not know how to input it. So, they took off $30 after charging us tax, which if applied before tax would have lowered the tax as well. This was ridiculous, as theoretically we should have saved more and the staff should have known how to do it. My parents had been to this hotel four times before and really liked it, but they were severely disappointed this time and said that the quality of the facilities had gone way down. I would not stay at this hotel again, and my parents who were repeat customers will not either.

"very nice place"
Y437RGcaroll, 03 Août 2017

We were visiting friends in Pismo Beach. This hotel was very convenient to everything, yet very quiet and relaxing. Free breakfast was very good with a very friendly and helpful attendant. The entire staff at this hotel were very pleasant and knowledgeable about the area.

"Noisy"
hollyn829, 31 Juillet 2017

Booked in advance & still got the ground floor "noisy" room facing the pool. Bummer. Super rushed check-in after I waited for the front desk clerk to return, and all the while had to smell another guest's cigarette smoke drift into the front lobby through the doors. Yuck.

"Little Off The Beaten Path"
Mark C, 30 Juillet 2017

It was a comfortable stay, a little out of the way and away from everything. However due to our last minute reservation, it worked out. Not on the beach, but few minute drive and your there. Good eats just down the road as well.

"Very good"
953micah, 29 Juillet 2017

Very nice place to stay. I will stay there again the next time I am in the area. Seemed very family friendly too. Coffee was nice & hot as well. Good way to start the morning off. Close to some good places to eat and shop.

"All Around Best Place To Stay"
michaellJ323DZ, 18 Juillet 2017

Great customer service, clean rooms & facilities, comfortable beds, good continental breakfast options. Good place to stay if looking for a place when visiting Pismo Beach or SLO. Very affordable & close to both cities.

"Price adjusted"
O6166K9Annie, 18 Juillet 2017

I stayed three nights with my pet while attending a dog training seminar. Good pet friendly hotel and room. Didn't have wifi at all during my stay. I reported the problem and the evening front desk employee was rudely unhelpful. Same issue with the tv. However, I reported the problem to the day manager when I checked out and she adjusted the price of the room. Tight parking. Hallways should be cleaner. Average breakfast.

"happy days"
douglasaH8240LK, 17 Juillet 2017

this place has the best bang for the buck in town. i would stay here again as a matter of fact we always stay here when we are in town.this survey has me trapped so i must write more and at this point im over it

"Great place to stay"
johndH2809MH, 15 Juillet 2017

We have stayed at the Casa Grande for the last five or six years and have found it to be a great value considering all the amenities they offer. We really love the art work that is on display in the lobby.

"Ideal motel"
John W, 08 Juillet 2017

When you are out and about and need a comfortable place to stay, you can't beat the Casa Grande. We always stay there when we visit the Pismo Beach area a ferw times each year for wine tasting in Arroyo Grande. It's not fancy, but is cleafly the best value and in an ideal location.

"Great time at Pismo Beach"
Gerald W, 08 Juillet 2017

The Best Western Resort is very clean and the staff are very nice. They can accommodate a trailer of quads and motorcycles in the parking lot.It really feels like a resort stay. I would recommend this hotel more than any other.

"thank you"
okidoki1991, 06 Juillet 2017

ez off the freeway location good service and close to pismo , morro bay , not too crowded and enough parking ( very important in this part of California) it's your average hotel with legit breakfast and clean rooms

"Good accommodations, nice staff."
Carol M, 03 Juillet 2017

We stayed for 3 nights in a roomy comfortable room but I left with some kind of bites (fleas, spider?) all over my body. Maybe because it's so dog friendly? But really I love dogs and pets. Other than that a fairly decent experience.

"great stopping place"
Elizabeth R, 01 Juillet 2017

Convenient to find from freeway, quiet, clean, nicely appointed rooms, comfortable beds. Very welcoming staff. Grounds are beautiful - great landscaping. Breakfast room quite small for hotel this size, and not many choices of food, but coffee great. We would definitely return when in this area again

"Very nice!"
wendyjo98, 28 Juin 2017

We stayed at this hotel the weekend of the Cal Poly San Luis Obispo College Graduation. This was the first time we brought our two small dogs to a hotel ever, so I was a bit nervous on how they would do. I LOVED that our room was tucked back into a back corner (Room 109) and it had wood floors instead of carpet. YAY! No smells! Nice grassy dog area to do their business with handy pickup trash bags available. I really prefer hotels where you can park right outside your room. Reminds me of the good old days. Check in was friendly and helpful. Microwave, refrigerator, Iron/Ironing Board and Hair Dryer. Everything we needed. All in all, we had a great stay. Would definitely stay here again.

"Nice"
josemL2310DZ, 27 Juin 2017

Nice place to stay. Great decor and clean. Price is great for what you get. Quiet and comfortable. Nice little private patio next to the pool off my room. Liked my stay. Will definitely stay here again.

"surgery stay"
X8428DIbarbarac, 26 Juin 2017

Our stay was very nice and convenient. The staff was great and friendly ! Looking forward to our next stay! We were there for medical reasons and will be returning soon. Liked the mission look of this hotel and it is located to many things to see and do.

"Lovely looking hotel with all the amenities"
judysQ4447DW, 25 Juin 2017

This was a great hotel. the style was exceptional and I loved the look and feel of it. The beds were comfortable and the pool looked lovely. The staff were helpful and friendly and provided us with the information we needed.

"very good stay"
719shankerp, 23 Juin 2017

This Best Western is resort style hotel. Nicely landscape ground. small waterfalls and pool area were enjoyable delights .Great breakfast. Very friendly staff. great location . close to freeway makes easy in and out. Will come again.

"Best Best Western in area"
Brenda Z, 22 Juin 2017

This is a wonderful place to stay on a trip along the coast. The have great rooms with clean comfortable beds and furniture. The location is near all the fun places yet just far enough out of the crowds. You can get a calm relaxing evening after a fun filled day.

"Great stay at Best Western!"
nolanr352, 22 Juin 2017

Great hotel in a wonderful location 9 minutes from the beach! Staff was wonderful and the breakfast was a plus! Rooms are extremely clean and hve everything you need. We're so lucky to have found this hotel. Would definitely stay again!

"beautiful!!!love the design! close to Avila Beach and SLO!"
S4806STjenniferl, 20 Juin 2017

We came up just for a few nights-- my husband, 3 year old daughter, and I. I loved it! The design in the lobby is soooooo cute--- very southwestern--- reminds me of old school Disney Epcot (Mexico)- The staff was very friendly and offered cookies and milk to my daughter. Room was spacious and quiet. Breakfast was free- crowded- but lots of yummy choices including waffles, pasteries, and cereals... Pool was warm and fun- my daughter had a blast--- she loved the fountain! And the jacuzzi was nice and warm. Would definitely stay here again when in the area.. Nicer than any of the old beach motels!

"Great Suite for a Family"
SoCalGirl533, 19 Juin 2017

We loved the configuration of this hotel suite, it had a King and a sofa bed in the larger room as well as a small fridge, micro and sink. The private second room had a Queen bed with it's own closet and TV. The only downside was the mattress on the sofa bed but unfortunately you don't often get one of those that's comfortable!

"Mini Vacation"
lisaeL639UM, 16 Juin 2017

I really like this Hotel. My family and I have stayed at this Best Western Hotel twice. Any time I go to visit there, I plan on staying there. It is a beautiful Hotel, with a relaxed setting. Great service, and rooms. I always sleep soundly in the comfortable beds. Staff is very helpful and friendly. We all had a great time.

"Nice staff but old and musty place"
P446JVhelenh, 12 Juin 2017

Hotel appears nice from the outside. Inside has nice themed decor(old Mexico), but overall appears musty and aging. The price per night was over $200, which was too much for these old musty rooms. The hotel is not in sight of the beach, so I thought it was too expensive. Could have been fresher and cleaner too.

"Nice little getaway."
rhiannanicolecreel, 09 Juin 2017

My husband and I live right around the corner from Casa Grande Inn, and were forced to leave our home and stay at a hotel because of a sticky situation - (BEES IN OUR CHIMNEY!) - and boy am I glad I chose this place! We were able to bring our dogs as they are pet friendly which is the main reason we booked here to begin with. Staff is amazingly friendly and accommodating, rooms are extremely reasonably priced, there are amenities such as a mini fridge and microwave in the room, and a complimentary breakfast each morning. Even with a stressful situation unfolding at home, Casa Grande Inn has made our hotel stay the least stressful part. Also, heated pool and spa! Heck yeah!

"A Pleasant Night"
928rosemaryr, 09 Juin 2017

This facility is by far one of the nicer ones in Best Western Hotel/Motels. It has a pool and hot tub, although because of our schedule and the weather, we were not able to take advantage of it. I noticed a 'bride-to-be' as we arrived, so this location is used not just for travelers. The other guests were courteous as we did not hear any noise from their celebrations. Be sure to check out the free cookies when you arrive. A nice touch!

"You are going to like this place."
sincityterry, 06 Juin 2017

This is a very comfortable place to stay when visiting the California Central Coast. Unlike many lodging choices in the Pismo Beach area, it is not loud, messy and overpriced. It is a good value, a clean and well kept property, and the mission architecture gives it the feel of an old inn that may have been here a hundred years ago. There are plenty of good restaurants nearby, and the property is far enough off the freeway to eliminate any traffic noise. Breakfast is included, but unless you are not particular about what you eat, it is not anything special. The coffee is good, though. We had absolutely no complaints.

"Memorial Day weekend stay!"
Wendy A, 30 Mai 2017

I searched this hotel after a horrible experience at another Best Western in Morro Bay. I had to travel more than 40 min to get another Best Western in hopes that this one will have better costumer service. At the morro bay location there was no one at the reception desk. We waited for a few min but no one came out. We had to knock on the table for someone to come out. Which she did then she was can I help you with anything I said yes I will like to check in. Mind you it was about 12 noon. Yes it's way early to check in . I don't expect to be given a room at this time but what threw me off what's that she didn't not even ask who I was, if I am a member she didn't even ask for any of my details and she simply said no we have no rooms available at this moment. I asked again if there any chance that I am able to to and early check in. Again she said no. The issue here then becomes something else. I have the receptionist a second chance together my info and she never even bother collect my details. As a diamond member of Best Western I think I should of gotten a little bit more of costumer service. This wount make me change how I view this hotel in general. I love staying a Best Western. If I were someone else I would of it proceeded to spend another 200$ to stay at another location at best western that same day.

"Best Western"
355joanab, 29 Mai 2017

Love the service! We have stayed in rooms and pent house. Great breakfast. Friendly staff. Clean rooms and breakfast area. Family loves the pool. Great little patio area to walk through and take some pictures.

"Charming hotel near town"
Earlene W, 28 Mai 2017

This is a great location close to San Luis Obispo but in the quaint town of Arroyo Grande the hotel is clean well taken care of and comfortable rooms we are repeat customers this was our 4th visit and it was a great stay as always!

"Very pleasant..."
313valeries, 27 Mai 2017

Here for Son's wedding so it was wonderful to have a quiet comfortable place to stay. Several water running features made you feel like you were some place far away. Thank you BW Casa Grande in Arroyo Grande CA

"Love this hotel"
Heather W, 24 Mai 2017

I've stayed here twice and both times the rooms were clean and it was quiet at night. They have a nice pool and a great breakfast! The staff if very nice and it's good location. About a 10 minute drive to the beach and plenty of restaurants near by.

"Great place to stay."
ray372, 23 Mai 2017

Excellent place. Everything was clean and in order. Friendly staff. The rooms are ample clean, and the beds are very comfortable. Definitely making this my place to stay when I'm in the area. It's conveniently right off the freeway.

"Great hotel"
P7132OLwilliaml, 23 Mai 2017

This is a great hotel in an excellent location, the facility is absolutely spotless. The staff is way above average, very helpful and made our stay very pleasant. We would go out of our way to stay at this facility in the future.

"Good time with friends"
NickB93619, 23 Mai 2017

Alaska get away! Very pleased with the friendly staff. Although I did not ask the front desk, towels at the pool would have been nice to have. Slept well. Grateful for the amenities that were offered. Refrigerator, microwave, coffee pot and cookies of course.

"Great Hotel"
wendyaW2709ZV, 22 Mai 2017

Great place to stay with family, clean and comfortable rooms, awesome service by staff. Close to beach and nice restaurant plus shopping. We won't stay anywhere else. Nice landscaping too. Highly recommended!

"Great Location, All you need"
RoseKala15, 17 Mai 2017

We booked this place direct through the website, used the AAA rate. Really, it had all we needed. The hotel itself is very cute. The room had all we needed but the bathroom was small. Like small small. Like, my boyfriend who is 6'2 didn't close the door at all because it was a tiny space. We were only there for one night so it worked out. Also, they mixed up the floor mats and the towels so we got 1 towel and 3 floor mats folded up. Breakfast was OK, it was sustenance. They did a good job of keeping it coming with the crowds. The breakfast area got cramped at the end but over all, it suited what we needed and was close to Pismo. Can't beat free parking and free breakfast. Staff all super nice.

"Excellent Location"
Jeanette C, 17 Mai 2017

On this trip we rode down on our motorcycle with our club. We were very comfortable and happy with all the amenities at this location. Rooms clean, free wifi, and quiet. The grounds are beautiful, nice pool and jacuzzi. We took advantage of the complemnetary breakfasts of course. Nothing fancy but enough to keep you going until lunch. Cereals, waffles, eggs, bacon, toast, bagels, muffins, yogurt, and fruit. Juices, milk, and coffee. There are a couple of little courtyard areas perfect for hanging out with friends. The staff was very friendly and informative. Check out the Western artwork in the lobby! If you need anything there is a Kmart just across the bridge within walking distance or a Walmart up the hill. Our group walked to Walmart. The location is excellent. Just minutes away from Morro beach, Avila, Beach, Pismo Beach, Grover Beach, and the dunes. Just up the road is Santa Maria and Solvang. Oh, and don't forget to check out a show at the Great American Melodrama Theatre in Oceano. I will stay here again.

"Fantastic friendly staff in a spotlessly clean hotel."
David S S, 17 Mai 2017

Although the hotel is not located directly on the coast, it has such a great atmosphere about it that it is well worth sacrificing that to enjoy a stay here. The reception was excellent with a great Spanish/Mexican aura. The room was excellent, although we never had time to make use of the pool and hot tub, I wish we had chosen this hotel for the previous night as it offers very good value for money.

"You get your monies worth at this Best Western in Arroyo Grande"
Pfoskett, 16 Mai 2017

When we go to see the family in Arroyo Grande, without a second thought we book into the Best Western Plus Royal Oak Hotel and look forward to spending time at this resort looking hotel. The front desk are always cordial and if you are there around 5:00 pm, they will invite you to coffee and hot out of the oven cookies. Their rooms are large and inviting and almost make you want to just stay and relax, but the pool and spa and the grounds invite you to come and look around. The next morning you get a wonderful breakfast and great smile from the hostess as you sit and talk with fellow travelers. If you are going north up the 101, and you see Arroyo Grande, think about getting off on Oak and dropping by for a great experience.

"NEAR TO EVERYTHING IN PISMO"
Lori C, 14 Mai 2017

The room was nice but had the sinks in the room instead of the bathroom. I did not care for that. It had a pool, spa and breakfast that was more complete then other Best Western Hotels I had stayed at. The one problem was we were on the third floor right across from the elevator and the ash tray for cigarettes is right there and the smokers gathered there and talked. Not Good. Request a room away from the ash trays.

"Room updates are on point!"
gatoventura, 10 Mai 2017

I have been staying here for several years when traveling for business in this area, the recent updates to the rooms are great. The look and feel is new yet still captures the Americana vibe. My favorite rooms are the ones upstairs above the lobby because of the interior corridor. These rooms have 2 sink areas, mini fridge and microwaves. This hotel is a good value on many levels.

"i really liked this hotel, it was more than I expected"
Gary B, 09 Mai 2017

I really liked this hotel, the price was reasonable, the lobby was really nice, the room was all that you would want it to be and the breakfast was really good. I only stayed one night and was going along the coast but it was in a very nice part of California and I would highly recommend this place to stay. I did not take advantage of it but they had a really nice well maintained pool as well.

"great hotel with an elevator"
Judy W, 05 Mai 2017

This is a great hotel in the five cities area, with a great staff and wonderful, full, free breakfast. And it has an elevator for my elderly father to get up to the third floor room. Very nice. I would always come back and stay here.

"Yeeeeeeha!"
tillylamp, 03 Mai 2017

OH MY GOD WHERE DID THEY GET THE WALLPAPER BORDER OF COWBOYS FROM???? I LOVE this place! Pity we were moving on or I would have ended up looking and walking/talking like John Wayne after a few nights here, you get the definite Western feel from this hotel. spacious, clean and free continental breakfast. Saddles all over the place and helpful staff, love it as it really isnt like most other roadside hotels. A big thumbs up from me, pity the pool was out of service when we were there but other wise it was great!

"Central coast trip"
Bruce C, 02 Mai 2017

I used to stay at this hotel but had issues with staff. First time back in a year and saw only new staff (refreshing) and a very nice reception at check in. Hotel has a good location with close proximity to Pismo Beach and good restaurants.

"Great place to stay and relax"
andys_robert, 01 Mai 2017

Staff very helpful and friendly, the grounds were nice to wonder around, the gardens and water features were very nice, had two breakfast rooms so they didn't get overcrowded, the pool area was also very nice

"Good option little noisy"
Trip T, 30 Avril 2017

This is a very nice hotel, comfortable beds, clean, good service, ok breakfast, terrible pillows... We got a room facing the parking lot close to the pool and the elevator... it was noisy with all the people coming in and out of the elevator... ask for a room a way of those two places and ou Will have a better night of sleep than I had... Iníquos stay here again. The location is good and it is a fair price, super clean and nice staff. We didn't use the pool...

"Charming find."
DeeNep, 23 Avril 2017

Convenient location just off the 101 Fwy. Restaurant adjacent is no longer in business. Lobby area is very charming and great decor. Room was spacious and clean. Pool and spa are well maintained and clean too. Fair pricing for a beautiful area to visit. 5 minutes to Pismo Beach...depending on traffic. Planning another return trip next month.

""One night stop off""
Sue H, 23 Avril 2017

Unfortunately because we arrived 1/2 hr early our room hadn't been cleaned when we went in, our fault for being early apparently. Once sorted we were happy, the room was of good size, pool was nice and garden area was peaceful. Reception was lovely, staff were welcoming and helpful. Breakfast was good however it got very busy, we found out after that they had a nicer area set up in the main hotel. We felt that the hotel was suitable for the one night we stayed but wouldn't have wanted to stay longer, not much around.

"Disappointing stay"
Jennifer D, 17 Avril 2017

We stayed at the hotel last Thursday night and left Friday morning. My husband was ill and running a fever and we were in a hurry to get him to an appointment at a clinic. We accidentally left his brand new, $200 jacket in the closet. We realized in the afternoon that the jacket was missing when we went to checkin to our next hotel. I immediately called the hotel. They told us to check back the next day. I have since called everyday. They have not put us in touch with the housekeeping staff and have not checked the room. I was very disappointed by the lack of concern shown by the hotel staff. The loss of the jacket ruined the last few days of our vacation.

"Return after many years..."
151bille, 17 Avril 2017

It was ~10 years since my last stay, when I was a regular guest (on business). The same staff that was there then remembered me! Still a nice facility. Wed-Fri stay during the week before Easter was busy, but acceptable. A little on the pricey side...

"Very comfortable"
Skinnyminnie65, 16 Avril 2017

Warmly welcomed by a lovely gentleman on check-in, who pointed out tea, coffee, hot chocolate and cookies served from 4pm in the lobby. Large room on the second floor - no elevator - a little dark and dated looking, however, very comfortable with two bedrooms, a bathroom with huge double width shower and loo. Out in the main bedroom was a vast vanity unit with two basins, and a run of kitchen units with fridge,microwave and sink. Excellent facilities. Relatively quite - a little traffic noise during the night but nothing too disturbing. Breakfast was busy at 8.30am and it was a case of if you left your seat to grab another item of breakfast, it would be gone to someone else on your return! Plentiful choice of breakfast items with scrambled egg, sausage, yoghurts, bagels, pancakes. Pleasant hotel which served its purpose for our brief overnight stop.

"Best Pet Hotel in the area"
Ellen G, 16 Avril 2017

This Best Western was a pleasure to stay at with our dog. The rooms were clean and the services for both people and pets were first rate. It was a much better experience than the Motel 6. Worth the extra money. The location is perfect being right off highway 101. We spent most of our time in San Luis Obispo, but it was only a 15 minute drive into downtown.

"Friendly, Very Clean, & Quiet"
Hugh L, 14 Avril 2017

We stayed here based on our grandson's recommendation as the best place to stay in Arroyo Grande - he was right! We have stayed at other locales in the area, and this is the nicest one we have experienced. They have recently remodeled and refreshed the complex which says a lot about the level of care the management has for this facility. We were warmly greeted at check in, and provided hot coffee and fresh cookies. There was ample parking for our van, with good lighting for security. The room was very clean and fresh, and the bed was comfortable - no "holes" in the mattress. Breakfast in the common area was good and well stocked. We will most definitely stay here again when we visit our grandsons.

"Loved it...."
306suziel, 11 Avril 2017

A very clean, well-maintained hotel. We needed to find a place to stay and found this was on our way. The staff was very pleasant and accommodating. We were very impressed with the breakfast the next morning - that held us over for our remaining trip home.

"Great hotel near Beach"
hansw161, 10 Avril 2017

Nice ambiance. Very good staff. Easy access to coast.. Very good breakfast included. Decor is relaxed but well done. I like everything about this hotel. Would recommend to friends and family in a heartbeat,.

"Well worth the stay"
patriciasG2529LC, 09 Avril 2017

Very beautifully landscaped, clean hotel, in a convenient location. Staff were very attentive and friendly. Room had all the conveniences and had much more space than a typical 2-queen room. Very impressed. Will definitely recommend this hotel and will stay here again.

"Excellent trip to arroyo grande for a family trip we had fun staying in the hole hope to stay again in our next trip"
814manuellac, 07 Avril 2017

Family h Ave fun in the pool and going to the stores close by they also enjoy the breakfast in the morning it was very nice. We would like to go back in the summer vacation is a relaxing place to be. ,

"Enjoyable weekend getaway"
Rebecca V, 05 Avril 2017

We really enjoyed our two room suite at the BW Casa Grande Inn. It was affordable and clean. It was really great having a separate room with a door where the kids could hang out and watch tv together after a long day at the beach. The parking at night was a little difficult on a busy night, but there was always room in the morning!

"OK for a layover."
nomorefox, 27 Novembre 2016

My daughter and I stopped here to break up a trip from Big Sur to Orange County. The room was large; the bed was comfortable. There were not enough blankets and we had to request more. The heater settings were confusing. The housekeeping was slipshod. Lampshades were askew; bed skirts were off center, giving an impression of indifference. The free breakfast was standard with little imagination. The breakfast room did not have enough seating. The Casa Grande was my first choice after a fondly remembered earlier visit. It is not now.

"We stayed here because it was dog-friendly"
Bargainhuntress, 27 Novembre 2016

We had googled the property and saw that it had an very nice dog walking area out back. We were unable to reserve one of the rooms near it because those rooms did not allow dogs. The desk clerk was helpful in showing us how to get to the area via an elevator so we were OK getting our disabled dog out to the area. The employees here do a very good job, the groundskeepers, maids, and woman in charge of the breakfast were terrific. Our room was just OK. It did have a slight smell from having been a smoking room up until a year ago but it wasn't awful. We may or may not stay here again. We spent some time investigating other dog friendly properties in the area.

"Excellent Place to Stay"
Annette C, 26 Novembre 2016

We have stayed at this hotel many times and have always been well pleased. It is clean, well decorated, and pleasant staff. Convenient right off the 101. We have never had an issue on any of of stays but, the particular room we stayed in this last time happened to be right at the staircase and it was very noisy as guests came and went. On future visits we would be sure not to get that room. Other than that this is a wonderful place to stay.

"Mrs."
Dolores G, 18 Novembre 2016

For my birthday, my family and I decided to go visit a city near the ocean. We found the best, beautiful hotel near Pismo Beach at Arroyo Grande. I had the most wonderful time celebrating my birthday with my family and accommodating hosts. Thank you staff of the Best Western Casa Grande Inn. You made my day brighter....

"Excellent hotel stay"
704jeffreyf, 16 Novembre 2016

Great hotel experience with quality rooms, staff, pool, and breakfast! Close to the beach, resorts, and local restaurants in the area. The staff is attentive and very courteous every time I've stayed at BW Casa Grande!

"Nice Stay"
Lynda C, 14 Novembre 2016

Not bad. Old but clean. Needs some remodeling but clean and quiet. Rooms are a little small and should be updated. Bathrooms need some tender loving care. The person who checked us in was very nice and the breakfast was good.

"Great place!"
Happyfornow, 14 Novembre 2016

Spent overnight at this great place. It was not like the newest place, but it was clean, and staff was very, very nice. Now that we have found this place, I would definitely go back. So close to Pismo!

"Location, location"
Judith H, 07 Novembre 2016

Good jump off point for central coast. Short drive to some excellent restaurants (Jockos, AJ Spurs, McClintocks, et.al.) and wineries. Shopping within walking distance. Beach fun at the dunes or Pismo. Golf is a short drive. You can stay at the hotel for the heated pool and spa or go dancing in Pismo or San Louis. The hotel is an easy on and off the highway. Has become more popular since we began staying there 15 years ago.

"You don't want to get out of the beds"
mearlsantos, 01 Novembre 2016

This is an awesome place to stay. We have a favorite room, inside, upstairs last room om the left. Quite, peaceful and the bed is so comfy, you don't want to get up. Staff is very friendly and it's clean.

"Great Central Coast Hotel at a reasonable price"
mscbshaw, 26 Octobre 2016

we recently stayed at the Casa Grande, and really enjoyed the visit. Grounds are very pretty -> spanish look with nice landscaping. Rooms are recently renovated. we had a suite with sitting room that was spacious and comfortable. Great Location for exploring the coast. Arroyo Grande and Grover Beach are nice places, and you're minutes from Pismo and Avila Beach

"Excellent place to stay!!!"
deetter2016, 25 Octobre 2016

Wonderful location, excellent staff and rooms, very comfortable, clean and accommodating! Excellent area to stay in, close to many sites and adventures. Staff and hotel are beautiful and breakfast is great!!

"stay in the hotel"
arakel2015, 24 Octobre 2016

The front desk person was not there during the check in. he came and checked as in and did not give the key cards and went away. we called him again . he gave us the keys . i reserved 2 separate rooms. the first one was the right key, the second key was wrong and did not open the room. this room was in front of the elevator and all night long you can hear '' going up'' , ''going down''

"Satisfied For The 2nd Time!"
Michael S, 23 Octobre 2016

This is a quite hotel just a bit up the hill and far enough from the busy main streets and strip mall action that you won't hear any noise. Compare that to the Hampton Inn (another brand I often stay at) which is right on the busy street. This property is a well-maintained Spanish Mediterranean style. I took the King room overlooking the swimming pool on the top floor. The room is very big and has a separate sitting area where the kitchenette is and a second television. This is where we set up the 'baby room' and it all worked out great!

"Unable to shower or bathe"
Joyce L, 22 Octobre 2016

Handle for shower was missing and stopper for tub was broken. for almost $200 per night this was very unacceptable. we asked for another room and was told there were any vacancies, yet I was able to secure another reservation on online.

"Tranquility at Pismo Beach"
roeg61, 15 Octobre 2016

Beautiful landscaping & comfortable rooms at the hotel. Staff was polite, and helpful. We only spent one night, wish it was longer. The pool area was nice. You can see they were fixing the hotel. Cannot wait to see it finished.

"Comfortable Hotel"
Ken D, 13 Octobre 2016

We stay here when we are up visiting our children and grand-children. It is always clean and the staff is very friendly. It is in close proximity to everything we need and like, beach, stores, kids, wineries. We enjoy it very much.

"Nice place!"
Joi I, 07 Octobre 2016

Stayed a couple nights here. Clean, quiet. Nice free breakfast in the mornings. Close to freeway. Really nice staff. A little pricey on the weekends but not too bad for a weeknight stay. Would totally stay here again!

"none"
Douglas M, 29 Septembre 2016

My wife and I researched housing in this area and used your motel as a base for phone and internet communications. We especially liked the location for easy driving and entertainment options. We will use this BW again in October when we return to complete real estate negotiations. I also like accruing guest reward points for all travel options. D Marshall

"Happy in Arroyo Grande"
Gretchen A, 28 Septembre 2016

It is close to golf courses and great restaurants that we enjoy. So close to the highway with easy access in both directions. Staff was very nice. Breakfast in the am was more than I hoped for. Able to fill the need for that meal right there.

"Very attractive property along the coast"
Fred C, 24 Septembre 2016

The property is very nice with a pleasant pool, decent breakfast, not far from good restaurants and a short drive to the beach. The rooms are clean and comfortable with a fridge and adequate work space.

"Convenient overnighter"
Clint E, 21 Septembre 2016

We landed in LA the day we checked in and found this place a convenient location for our first stop on HW1 on our way towards San Francisco. The room was rather large with a good sized shower/bath combo, the beds were comfortable and the room itself was clean and easy to access. There was a walmart just up the road for our road trip necessities. We ventured to Pismo beach for world famous clam chowder and a walk along the pier which is only 10 mins up the road. The breakfast was ok but not great and this was our first taste of American coffee. If you can call it that??. Over all its a good spot though and would stay again.

"Arroyo Grande Best Western"
Farrenjw, 19 Septembre 2016

We selected the hotel because of it's location and we have stayed at some nice Best Westerns. The staff at this best western was pleasant, helpful, and polite; The property however was tired and in desperate need of updating. The property looks worn as do the rooms. The bathrooms were old and some mold- clearly needed to be replaced. The beds were ok but about 3 years past their replacement date - old and somewhat lumpy.

"Nice accommodations"
moe2468, 18 Septembre 2016

The hotel was clean and our room was large. It was nice to be able to do laundry while there. It was close to Pismo Beach. The front desk provided some quick instructions and a map of the area so Pismo Beach was easy to find. Breakfast was what you would expect for this type of hotel. We follow a vegan diet so our choices were limited, but we expected that. A sign did say they had gluten free items and non-dairy milk available. We had showed up for breakfast with our carton of almond milk, so we didn't inquire about the non-dairy option. There were slivered almonds, raisins and granola for oatmeal toppings, which was a nice treat. We had to ask for peanut butter for our toast and we were each given a single-serving package out of a drawer, as it wasn't sitting out with the jams.

"A pleasant surprise!"
Carolyn C, 17 Septembre 2016

We were on our way back from San Francisco to catch our plane from LA the next day and chose this hotel more for its proximity than anything else. But it turned out to be one of the nicest hotels we stayed at. The rooms were large, clean and well appointed with a big bathroom. The free cookies and tea and coffee in the foyer were an unexpected bonus and the staff were lovely. Breakfast was included and there was a good choice. It also turned out to be ideally located to nearby outlet malls and stores for some last minute shopping. Not the cheapest hotel but a nice way to end our trip.

"Nicw Stay"
garydn, 15 Septembre 2016

This Hotel was very good except the breakfast area was a little hard to access the food. The room is tight when filled. The room was clean and in very good condition. Location was in a quiet area an close to ocean.

"Comfortable, great price, but needs upgrages"
lisadX4631VI, 15 Septembre 2016

Great prices overall, especially for location. However, hotel needs bathroom, carpet and bed upgrades. Ease of check-in and pleased with amenities. Great for a quick stay and not planning on staying in room for a lengthy period of time.

"One night stay"
Andrius K, 12 Septembre 2016

Fast reception, explained everything, gave us all information we needed, room needs more lighting, to dark, old furniture has specific smell, a lot of parking spaces, breakfast was good. Great location, close to highway 1, easy to find.

"Hacienda style"
Paul-Limburg, 08 Septembre 2016

As intermediate step between San Francisco and Los Angeles, we spend 2 nights here. It looks like a hacienda, but tends more to a motel like hotel. Some might consider it outdated, others call it cosy. Helpful personnel.

"great place for a night "
Leli14, 08 Septembre 2016

Good spot along the way for a stop Location is great, close to Wallmart and Trader Joe. close the Main Street and highway..arroyo is a nice place on the coast and 1 hour from Santa Barbara. Loved the country style of the house

"Excellent!"
Laurie M, 04 Septembre 2016

I would highly recommend Best Western Casa Grande Inn to everyone. Beautiful place and grounds with excellent attentive staff. I was always greeted with a smile and hello. The breakfasts were excellent and I so appreciated the high speed (free) internet. Like paradise!

"Old"
b_lizard76, 04 Septembre 2016

Beautiful buildings but old and slightly musty rooms. Check in was unfriendly. Bed was softer than I liked. We had corner 2br suite that was spacious and reasonably priced but I'm not sure I'd stay here again. Nice pool and hot tub. Hot tub was foamy though and there were not enough pool towels. Someone stole mine ?? Breakfast was usual free crap

"Location, Location, Location"
Steve C, 03 Septembre 2016

Arroyo Grande and Pismo are gorgeous! Favorites of mine and we had accumulated enough Best Western points to get a free room here. The only hotel in the five citys that would honor our points in summer peak season. A big bonus considering its a 300 bucks a room place. I should say, they charge that much. The room was not worth that. Kinda old and outdated and badly in need of a modernization, with no extra towels or soap, not even a phone book, which we though was weird. Maybe someone stole it. Now, Im not saying it was bad, Not at all. Just not a 300 dollar a night room. That said the hotel and grounds are spectacular! The lobby is extravagantly beautiful, and the pool is awesome. And Breakfast was very good! The check in staff here was fantastic! We had booked trough headquarters and the wrong date was booked. The hotel was near sold out and a great effort was made to ensure we would still be able to stay. I was VERY impressed with the staff. I feel the most impressive charity is done when one thinks no one is watching, and I equate the staff here, just about bending over backward to, essentially give us a free room. They in fact, turned away potential paying customers to accommodate Best Western Rewards members.Top notch!

"HORRIBLE!!!"
msg60, 28 Août 2016

Had to find a local hotel because we were having work done in our house. This hotel was close and a better price than others in the area -- I realize it is high price summer rates but it was ridiculous what this place charges! It had dirty, stained carpeting, molding shower doors, poor quality linens, air conditioning and bathroom fan EXTREMELY LOUD! UGH!!! I didn't even bother taking a shower it was so bad! Plus the rooms -- bathroom in particular is SO cramped!!! It's really sad because from the outside and the hotel lobby you would think it would be a nice place! Desperately needs renovating! Would NOT recommend! WAY overpriced!

"Beautiful Little Retreat"
JanaM07, 28 Août 2016

This place was a nice get away. They had a beautiful courtyard with a walkway surrounded by flowers. The running water fountains added a nice ambiance. The rooms were nice, a little worn, but very clean. They had a nice free breakfast. Cereal, fruit, eggs, bacon, and waffles. The staff in the breakfast room were attentive and friendly. The hotel is close to the shopping outlets and all the fun in Pismo. We are definitely going back!!

"Good for the Price"
Victor L, 25 Août 2016

They have good prices and staff at this location and I will most likely stay there again when in the area. However if you have allergies to animals there was need for allergy meds for our son and an more then we are used to needing when so close to the ocean. I think it is great they let people stay with pets because they are part of a family but think they should set aside rooms that do not allow pets for those that have allergies and breathing problems.

"Very beautiful"
Katherine B, 18 Août 2016

Expensive but very beautiful hotel with great service. Bed was not the most comfortable and shower left some to be desired, but clean, with helpful staff. Would consider staying there again but given nature of the trip might look for a less expensive option.

"Conveniently located, friendly staff"
James G, 13 Août 2016

This BW is conveniently located right off the 101. We had a double family room which consisted of a large living space with king bed and pull out sofa sleeper, a separate bedroom with a queen bed, and the bath. Bathroom had only a shower which was kind of a bummer with the kids. Our room comfortably accommodated 4 adults and 3 children ages 1, 1, and 4. The staff provided two pack & plays for the little ones. Living space had mini-fridge, microwave, coffee maker and sink. Not bad. A couple things we didn't really like was that the sofa sleeper was very very old and uncomfortable. Fortunately though, it was good enough for the 4 year old but i really can't see how a teenager or adult could sleep on it. Also, the wi-fi is awful. You are better off using your own data. We couldn't even play games on our phones and I wouldn't even bother trying to stream any movies or shows off of Netflix or YouTube. BW definitely needs to upgrade this feature. Shower was large with bench seating, a plus. Continental breakfast was about what you'd expect although more fresh fruit would be nice. "Cookie hour" in the lobby from 4-6 is another nice touch. All staff interactions were friendly and the housekeepers did a good job servicing the room. The price point was competitive with other hotels in the area (a bit pricey), but with the breakfast, fridge and microwave, we felt it was a good deal. The pool looked nice but we didn't use it. Overall, a nice place at a fair price. I would definitely recommend to others.

"unclean and unsanitary"
Michelle S, 13 Août 2016

carpet was filthy and our bare feet were black. there were stains all over. linens were stained and had holes. room had odor and toilet repeatedly clogged. there was no tv channel list and only one children's station with one or two programs per day. no "do not disturb sign" and no laundry bags and insufficient towels for number of people staying there.

"Interesting place with some character!"
westcoastim, 12 Août 2016

I recently stayed here for 2 nights while traveling for work. The lobby of the hotel is very nice and not your typical chain hotel. I had one of the 5 rooms that are upstairs in the lobby area. There is no elevator so you must go up and down the stairs. I liked the room location because there were only 5 rooms here so it was very mellow and quiet. I never saw another guest in the hallway or stairs. The room was up against the road but it didn't bother me because the a/c drowned out any road noise. The room was larger than average. It was old but it appeared to have been renovated recently. The carpet seemed clean and new. The room itself seemed clean! The bed was comfortable and the linens and pillows were very clean and fresh. The room had 2 bathroom sinks which was a nice upgrade. The people working at the front desk were friendly and always said 'hello' every time we came and went. I could see some people not liking the location of the room because of the steep staircase, but it didn't bother me. The pool was loud and filled with kids/families every time we walked by going to the car. The cookies and coffee in the lobby was a nice touch. Great location... very close to Pismo Beach which is just a few miles away. My biggest complaint was the absolutely horrible water pressure in the shower. Probably one of the worst showers ever. It was impossible to take a quick shower because there was so little water. It was so bad that I would probably stay somewhere else to not have to deal with the lack of water pressure and that is pretty sad because I did like the rest of the experience here.

"Really nice experience at this hotel!"
Jeniffer C, 12 Août 2016

We were very happy with this hotel. Our room was nice - king size bed, couch, desk area, coffee table, frig, microwave, & mini coffee maker. Staff were very friendly and accomodating. Loved the free continental breakfast in the morning with lots of choices - eggs, bacon, waffles, bagels, muffins, cereal, toast, fruit, yogurt. There's free coffee/hot tea all day in the lobby and they have cookies from 2-4.

"Beautiful Hotel"
Luisana P, 12 Août 2016

My family and I stayed at this hotel for one night on our way up to San Francisco. We arrived late and left early the next day, but we really enjoyed our stay. The hotel is modeled after a Spanish hacienda and is beautifully decorated!! Our room was clean and comfortable, with adjustable A/C and a nice TV. Wi-fi is free and fast. The only complaint I have about the room is the low water pressure in the shower, but this was a minor issue. Although we didn't use it, the pool and hot tub looked clean and fun. The continental breakfast in the morning was delicious and offered several options, including eggs, bacon, waffles, breads, and coffee (and much more). The price we paid was reasonable (I booked through Hotels.com) and our stay was very comfortable. The hotel is located in between Grover and Pismo beaches, and is close to several restaurants and tourist attractions, including the Pismo pier. I would recommend this hotel to anyone, from a quick 1-night stay, to a longer period of time!!

"Old but very nice"
Loretta F, 12 Août 2016

This is a great place to stay. Away from the busy part of beaches, yet close. We stay here every year while visiting friends at Pismo Coast Village. Golf is close. Cookies at 4 are a nice touch. Coffee always out and breakfast has a HUGE variety to choose from.

"Pet friendly kennel hotel"
Timothy L, 12 Août 2016

Although the hotel is pet friendly, the hotel will charge you a $20 fee to put you in a room that has not been remodeled and smells like a kennel. We let the hotel staff know--via a call--that we where traveling with a small dog. Upon checkin, they wanted me to sign an acknowledgement there would be a $200 fine if I smoked in the room or had an animal in the room. The exterior of the hotel is appealing and I'm sure the remodeled rooms are nicer.

"Relaxing"
Lopez I, 06 Août 2016

My experience with the hotel and the room were pleasant I enjoyed the pool and hot tub. It was sometimes busy in the breakfast room, but the breakfast was good. The room I stayed in was clean and nice. The front office people were nice, friendly and helpful, and it was convenient for me.

"A perfect location"
Lois G, 06 Août 2016

We have stayed at this motel several times in the past few years and have enjoyed it each time. It is located in the middle of all the fun things to do in that area. Pismo Beach, Morrow Bay Avalia Beach all within a short drive. Arroyo Grande itself has improved its downtown area to include many nice wine tasting places, coffee houses and great eating establishments. If you are going to visit that area don't forget the Casa Grande Inn.

"Awesome "
golflover26, 03 Août 2016

One of the best BW in which I have ever stayed. Very well kept. Very clean rooms and surroundings. Breakfast was OK. Could have been better but it's better than nothing. Parking is small. It gets pretty crowded. Anyways, We loved it. Our only regret was not having more time to spend in this area and this hotel.

"overall had a good stay"
Linda E, 31 Juillet 2016

The hotel had a very good breakfast selection, with many food choices to choose from. The desk service people were very helpful and nice they went out of there way to be nice and helpful. The location was in a good area next to some nice restaurant.

"Relocation Exploration"
MILES G, 29 Juillet 2016

This is the 2nd time we have stayed in this BW. Our room appeared to be one of the recently updated and very comfortable. We travel with our Dog and so we have to take whatever dog friendly room that is available and always is just as good as any other. We had a problem with the Shower and received a discount as a result, we were surprised and grateful. This hotel is in a great location for restaurants and access to Pismo or Grover Beach. If you want to swim, they have a great pool and spa for your enjoyment.

"great place to stay"
Richard T, 26 Juillet 2016

Beautiful hotel, room, and grounds with spacious room. Loved the walk in shower, comfortable beds and quiet. Also included a full breakfast with our stay that was great. Would definitely recommended this hotel for a family trip.

"A really neat place tp stay"
s3production, 24 Juillet 2016

It had a been awhile since the last time we stayed ( a couple of years ago) since then it has only got better, new pool , new jacuzzi and a second breakfast bar added, we were able to extend our stay on day on very short notice which made life a whole lot easier we had a second floor room overlooking the pool whiich made a very relaxing enviroment would highly recommend staying there again

"Good price, good value"
jjmalter, 19 Juillet 2016

The grounds are so pretty and the location is just great for roaming around that area. Only stayed there one night this time but the room was nicely furnished. We asked for the ground floor and they accommodated us easily. My sister had the room next door, again very accommodating. The breakfast was typical hotel but we enjoyed it.

"Large room, heated pool"
CentralCATraveler, 18 Juillet 2016

Stayed here on a Saturday night with family. I booked the room through Expedia about a week in advance and it was pretty pricey. We were in an ADA room that had a separate sitting room and a balcony overlooking the pool that had a table and chairs. The room had a fridge, microwave, and sofa bed which was pretty worn on the outside and uncomfortable to sleep on. The bed was fine and the room was clean. There was only a shower. Free parking, wifi, and breakfast. There were 2 breakfast rooms. We got there a little after 9 AM and got a table. They had eggs and bacon which were not that good. You could make your own waffles though, and they had cereal, muffins, bagels, yogurt, juice, and coffee. The pool was heated and they had a good size hot tub. Easy access to the 101 and Grover Beach was a 10 minute drive away. Stores and restaurants nearby. Recommend to book in advance, mid-week, and/or off season for more reasonable rates.

"Great Experience"
Rodolfo P, 14 Juillet 2016

We felt the first room had a bed that was too hard for our needs. Staff quickly moved us to another room. Room was very clean and comfortable. Staff very attentive to our needs throughout our stay. Property is well-maintained. Highly recommend this hotel.

"Great family hotel"
Stephanie T, 14 Juillet 2016

The decor is a little dated, but other than that the room size and amenities are great for groups or families. The breakfast was great with many options. Hotel room was clean. Overall, we had a very good experience.

"Very nice place."
beachandskifam, 04 Juillet 2016

We stayed there in June for one night. Close to Grover Beach. The hotel is very nice with a spanish look. Front desk clerk was very nice. Room was very nice with plenty of room. Room only had a shower, no tub, which was fine. Swimming pool and hot tub were very nice. Located near lots of good restaurants.

"Very accommodating and affordable"
mdrag, 03 Juillet 2016

We arrived late and left early. The room was very well equipped, comfortable and clean. The grounds were very nice and well kept, beckoning a walk. The breakfast room was busy and for good reason. Our only regret is that we wish we would have planned on staying here for more than one night just to get some R&R. Maybe another time..

"Old but Clean"
Sandi Y, 30 Juin 2016

Outside has curb appeal and lobby has good southwest theme. Renovated pool. Rooms are old and in need of updating, however they are clean! Breakfast appearance is impressive however food quality wasn't.

"great value"
Vivian1605, 30 Juin 2016

nice property, clean room, good bed, great breakfast in small room, we encountered a couple of issues which were all resolved quickly and with no hassle, easy freeway access and close to Trader Joe's and food

"Good quality for a good price"
Paula L, 30 Juin 2016

This hotel is just off the 101, but it is far enough away from the freeway, there is no noise. It is beautiful. It has a mission look and feel. It's in the town of Arroyo Grande, but it is a few blocks from Grover Beach, which is practically Pismo Beach. It's close to everything...shopping, restaurants, the beach. I had business at the San Luis Obispo Airport and SLO hotels were much more expensive. This hotel was only a 15 min drive away to the airport.

"Not your usual Best Western..."
TravelDeMistyFied, 29 Juin 2016

...this place is unique. The room was really big and had a separate bedroom. There were two breakfast areas and a nice pool that you could sit by. Coffee, tea, and water in the Lobby at all times. Plus they put out cookies in the afternoon. Nice touches that gives this place a feel that someone has pride of ownership.

"BWCGI"
Bdbc, 27 Juin 2016

Easy check in with nice staff, fresh hot coffee in lobby. We were in room 206. Room was small but clean, no frills, bed was comfy.It was fine for our one night. I would try and book the BW closer to the ocean next time.

"Expected as per price"
slugabedd, 27 Juin 2016

Looks good from the outside. Room is pretty average though. You get what you pay for. Has a pool but didn't get time to use it. Also, was full of children. Parking can be a concern specially if you arrive late at night. :)

"Better than Expected"
lnlwalters, 26 Juin 2016

Better than I expected for a 3-star property. Check-in gentleman was super accommodating, informative, and funny. Nice big lobby with waters, coffee, cookies in the evening. Room was clean, the AC worked quickly, refridge, ice machines close by. All was very, very nice. For one of the lower priced hotels in the area, this one was delightful. We were there for a wedding fairly close-by, all worked well.

"surprising hotel gem"
sportsmomLondon, 24 Juin 2016

My husband and I booked via TripAdvisor and were very pleasantly surprised when we arrived. This BW had the feel of a western/Mexican theme. The bed was really comfortable, the room very clean, quiet, breakfast was good. It was also just off the highway so easy to find. There was an excellent restaurant that we walked to that the hotel staff had recommended. We were going to the Pismo Beach car show-which was only a 10 min drive away so very convenient too. We highly recommend this hotel and would return ourselves.

"nice"
snaxss4, 22 Juin 2016

was impressed the first stay, chose to stay again. Slightly disappointed, couch had big hole showing hardware the floor was dirty look like crumbs of chips. the mixed reviews because of first stay was very impressed with no issues, will stay again

"Quiet and beautiful"
821janedoe, 20 Juin 2016

My great grandson just loved the clean pool and I enjoyed the hot tub!! The beds are so comfortable and its very clean !! We go to Pismo every year for my birthday in June and I wouldn't stay any were else. Even if its a little far from beach it's worth it's just nice there!! I've told a lot of my friends and they too stayed there and they say they like it there!!

"Best Western Casa Grande Inn"
Donald D, 16 Juin 2016

Have been here many times and it is good quality at a reasonable price. Will stay again in the future as we have family in Arroyo Grande. The complementary breakfast had a variety and was served in a comfortable room.

"Restless Night"
juvemeister, 15 Juin 2016

Booked this for one night and was impressed with the attractive courtyard area and the western-themed office & commons area, where we ended up having a nice breakfast in the morning. Our room was another story. Although clean, it was small and dark, with a bed that was not comfortable. Our sleep was frequently interrupted by some sort of electric transformer sort of noise that emanated from the bathroom area. Perhaps we were near a mechanical room; can't say. Best part of our stay was leaving in the morning.

"Nice place, but not ADA compliant"
Patti H, 15 Juin 2016

We stayed here as a couple, along with my 94 yr old dad. It's a nice place: clean, comfortable beds, you can open a window for ventilation rather than use the below- window AC box. We all slept well. The breakfast was OK; very tasty scrambled eggs, three kinds of fruit, they had raisin bran so there was a carb choice beyond low fiber sweet muffins and sugary cereals. We've stayed here three times before, while visiting relatives nearby. The con: it was probably built in the 70s or early 80s, and hasn't been updated to meet current ADA guidelines. If there is a trip hazard, they don't fix it, they just paint it red, trying to warn you (and acknowledging liability). With my dad's increasing age and frailty he doesn't lift his feet as high as he should. He also doesn't like to acknowledge that he's had any physical decline. So he tries to go up the step to get to the main entrance for the Sunday breakfast room: he trips, falls, skins his knee. The usual breakfast room didn't have enough seats for the 3 of us Sun am, so we went to use the alternate breakfast room on the 2nd floor, where we find there is no elevator access for a man with mobility problems. He struggles up the stairs. We were happy a bathroom was adjacent to that breakfast room for quick access, though. What is needed is remediation of the trip hazards and more designated disabled parking spaces in the back of the lower building. And probably two or three designated disability breakfast seating areas in the lower breakfast area on Sundays. They need to do this ASAP before 1) anyone else gets hurt and 2) the notorious litigation- happy ADA advocates profiled recently in the news find this place and file a lawsuit, costing this establishment tens of thousands of dollars.

"Best thing about it: the first glance"
supersupergrobi, 12 Juin 2016

Best thing about it: the first glance. It looks very inviting and is quietly located assuring a silent night. Parking is convenient, too and rooms are large enough by far. Well, on the other hand, there is nothing that you could do in walking distance. Breakfast is rather disapointing. Pricy for what the deilver. Pool looked nice.

"I expected more for the price"
Ann E, 12 Juin 2016

The rooms were clean but small. The bathroom didn't have a tub. In general, the room was very dark. The lighting in the dressing area outside the bathroom was very dim and yellow in color. Not good for getting dressed and make up. Parking was a problem. Our room was on the front of the hotel, but there wasn't enough parking. We had to go around back and walk a much farther distance to our room. The parking area was only one way in, so when we found that there weren't any spaces, we had to back out ... not good! Overall, OK but not great. The staff were very friendly.

"On the Road"
Beth F, 11 Juin 2016

On my way to see my sick father and had to stop for the night. I saw this Best Western and knew that would be the place. Best Western is one of my two go tos so that was the way to go. I used my points and had a great room and cookies too even though it was after the time. Nice place to stay even though it is very large.

"Great stay, very handicap accessible."
Christopher H, 10 Juin 2016

I'm in a power chair, I don't always get around well, even in some so-called accessible rooms. This one was great. lots of space to move, great shower, comfortable grounds. The even had a handicap lift for the pool (You do ned to ask to have Maintenance guy to hook it up).

"A clean and comfortable place to stay"
Danielle-Jim S, 07 Juin 2016

Spent two nights at this Best Western in Arroyo Grande while visiting family in the area. The room was spacious, clean, had a nice shower. There was an in-room refrigerator and small coffee pot. We enjoyed the complimentary morning coffee in the lobby and there was a nice looking breakfast available, although we did not eat there. Overall, a very pleasant place to stay.

"Great Location Friendly Staff"
Bella M, 06 Juin 2016

My bestfriend and I stayed at this hotel to meet up with our other friends for a bachlorette party, The room was Nice and Clean and quiet ?? The Location was Great and Close to everything ... I totally recommend this hotel for any of you that are in this Area??????

"This is a quality & well run BW... great pool area!"
David D, 05 Juin 2016

This BW, (not a Plus, but could be...) is very well run & the staff were all personable & efficient. I especially enjoyed the poolside King Suite which is very spacious...& w/b great for a family of up to four. The pool & spa & deck areas are very nice & kept clean. The breakfast is pretty standard but well hosted by very accommodating & smiling staff.

"Nice Hotel and Good location"
Sola F, 04 Juin 2016

I loved that when we checked in a 6:00 pm they had coffee ready. The lobby is very nice and clean with an south west theme. The room was big and bathroom, the beds were so comfy, the grounds were very clean,and kept up, I like the water fountain and the breakfast was bacon waffles, eggs, cereal, orange juice, coffee, milk ,rolls, toast, muffins, you name it ! And housekeeping is always available. Well be back.

"Comfportable over night stay"
Pacificabun, 03 Juin 2016

Over night stay to break up our trip to Orange County Ca. Older property large very clean room with the convenience of a microwave and fridge. This motel was very reasonably priced and walking distance to several eating establishments.

"Ok for an overnighter"
KonaMom2, 25 Mai 2016

The staff was friendly, especially Mark. He was helpful on the phone and greeted us warmly when we checked in. This is an older motel, but the room was clean. The beds were hard as rocks though. (Glad we were only there for one night.) Complimentary breakfast was the usual dry cereals, powdered scrambled eggs, bacon, yogurt, assorted breads, and a waffle maker. It's good if you're not picky or are famished. We were in town for a wedding, so it served our purpose of needing a place to stay overnight. I don't think we'd stay here again though. This is a good motel for families because the rate was decent, there's a pool and breakfast is included. TIP: We stayed here in May. The weather in Arroyo Grande was very chilly and breezy. Bring coats and jackets. Don't let the sunshine fool you that it'll be warm. The front desk staff said the same thing!

"Best Room we have stayed in for three people"
Lynn H, 23 Mai 2016

This wonderful hotel gave us two rooms in one. It had a King bed, couch, two tables and chairs, sink, micro, cupboards then two bathroom sinks then a whole other bedroom with a queen bed, and tv in it. It was wonderful for the tree of us. Would definitely come back and the grounds outside are beautiful.

"Very satisfied"
Virgil M, 20 Mai 2016

We have stayed here before and found it to be clean, comfortable and the staff are polite. It is close to our purpose of being here. We will continue to stay here. My suggestion would be to change breakfast times until 10:00 AM. Not a deal breaker but we wouldn't have to hurry to make it to breakfast before it closes at 9:30 AM

"Enjoyable stay for a quick visit"
taylorcalm, 19 Mai 2016

This was a one-night stay for us as we were passing through. The hotel was well-appointed and maintained. We had limited interactions with the staff, but they were always pleasant and helpful. The breakfast bar was nicely laid out and had a little something for everyone. We would stay here again.

"Simply Marvelous"
Negrete / Jose Z, 19 Mai 2016

I was extremely tired when I arrived at this hotel and I was met with caring and warm people. I am a Red Cross volunteer and I had traveled a long way after working a disaster; hence the tired aspect. Everyone was so kind upon check in and check out. The accommodations were wonderful and I felt safe, refreshed and ready to attack another day after spending it with you all. Thank you.

"Disappointed this time"
Mary Jo S, 17 Mai 2016

I have stayed here at this hotel a few times now. Unfortunately each time has become increasingly disappointing. The first time I enjoyed a beautiful pool view room with a balcony and the most comfortable bed of any hotel bed ever. The next visit was a pretty standard room experience and worth the price but nothing special. The third stay was a strange room that had two bedrooms, not sure why I was given that room but it was ok other than the old sofa and the bed being old and uncomfortable. This is my forth stay here and this is by far the least desirable room I have been paid for... Old furniture, no outlets convenient for electronics, a bathroom that needs remodeling... And the bed less than the comfort I expect at Best Western. I know they are in the process of remodeling so there is hope for future stays to be better. I can't wait to see if my next time here will come close to the expectations set for me when I first visited.

"Spacious Accomodations"
SightseersfromCA, 17 Mai 2016

We have been staying at the Best Western Casa Grande Inn for many years. This hotel is convenient to San Luis Obispo, Pismo Beach and the wine country. We stayed in one of the family suite rooms that have two separate rooms. This hotel is a great value for the two room suites as compared to others on the Central Coast. Another couple shared the suite with us that had not stayed at this hotel before that weekend. They were very impressed with the accommodations, the buffet breakfast and location for the cost. We plan to return to this hotel the next time we are in the area.

"Wonderful service, great value hotel"
ksmerk, 17 Mai 2016

We stayed here overnight on our way up the Pacific Coast highway and were very impressed with the level of service and value we got for the price. Upon checking in, the staff were warm and friendly. Our room was large, with a comfortable king bed, coffee maker, fridge, and microwave. The pool looked nice, although we did not get a chance to use it. Parking near the rooms is plentiful and made loading and unloading the car easy. Breakfast, included in the price, was excellent - juice, coffee, breads, pastries, plus eggs and bacon and a waffle maker. A great value for the price that I most definitely recommend.

"arroyo grande - best western"
traceym429, 16 Mai 2016

I love this area of California. Many of the hotels in this area are very expensive. The Best Western Arroyo Grande is a great value and near everything. The staff is always friendly and the rooms are always clean. its not right on the beach, but if it were you would be paying a lot more. I stay hear about 6 times a year, and i keep coming back

"A Wonderful Stay"
Kimberly A, 14 Mai 2016

The Casa Grande Inn is a beautiful hotel located very near to several beaches and hiking spots, and only about an hour away from places like Piedras Blancas seal viewing point, and Hearst Castle. The staff is friendly, complimentary breakfast is delicious, and the pool is great. Despite being just off the 101 freeway, the hotel grounds are quiet and well manicured. We would definitely recommend this hotel experience.

"Unsatisfied"
janeta553, 29 Avril 2016

this hotel needs new accommodations; bedding needs to be replaced, the rooms need renovation; the smell is old; The cleaning staff needs to be educated on the timing of a persons stay; They should not be disturbed before the actual exit time automatically. Hours of entering and existing a room is getting way to long. Not being able to enter a room until 3 or 4 in the afternoon is a rip off! The cost of renting a room for the night is really getting out of control and without the value.

"Old motel, not worthy of the price. "
RoadWrangler, 24 Avril 2016

This is an old motel, and not what were expecting for the price we paid. Check-in was super slow. Why couldn't they have keys ready like other hotels do? There was no elevator to our room; this is a motel with outside access to the vast majority of rooms. Our room was dated, and the furniture was extremely worn. The room smelled musty and old, like the dated furniture. There were smashed bugs on the walls; you'd think housekeeping or maintenance would care enough to clean them off. The bed was lumpy and overly soft. There were no power outlets on the nightstand. In this modern age of electronics, all hotels should have a simple solution of power hubs on both nightstands for charging phones and devices at bedside. I guess to be expected, since our room was a step back in time--and not in a charming way. The room did have a refrigerator and a microwave. The bathroom had a shower only, which had some mold on the caulking and grout. Housekeeping needs to apply a bit of elbow grease there. The water pressure was OK and the hot water stayed good and hot. The towels were hard and crunchy. The free WiFi worked very well. The hotel had a free, open-air parking lot. I'd only stay here again if desperate. Maybe it was just the night we stayed, but this place is way too pricey for an old, chintzy motel.

"Think twice before staying here..."
Photogal154913, 24 Avril 2016

The exterior of this hotel appeared nice, and so did the pool (which we didn't get a chance to use) but when we checked in, the front staff were rude and distracted. When we got into our room there were dirty used towels on the bathroom floor, and the toilet didn't flush. After THREE phone calls to the front desk (and several hours later) the front desk girl came to our room with a plunger in hand and told us that maintenance had left already. Of course the plunger didn't work so we were switched to a different room (slight upgrade). The new room was cleaner, but the decor and microwave looked as though it was straight out of the 80s. The bed was weak and squeaky, and there were several bugs (on the ceiling) which I had to kill that evening. Fortunately we only had to stay there the one night but I was SO glad to get back to my own bed after this experience.

"great hotel"
Judy W, 23 Avril 2016

This is a great hotel in the middle of the five cities. With so much to do around there and so many different hotels we've tried around there, we always love this one the best. And great free breakfast too!

"Nice stay"
Thierry H, 23 Avril 2016

A very nice hotel. Calm and clean. Good situation between San Francisco and Los Angeles. Not too close to the highway. We arrived too late to enjoy the pool and the neighborhood. We wished we could have stayed a little longer than one night. Maybe next time.

"Worth the stay"
Mattigunta N, 23 Avril 2016

Everything was good except the ill managed breakfast arrangements. The checkin and checkout process was smooth. Good quality internet and good location especially close to any of the famous beaches. The replenishment of items during the breakfast was managed poorly.

"Lovely"
lastminute22, 19 Avril 2016

Spent one night. A real coffee pot (tho small) was a surprise, since most BW have those dumb single cup hot pots. We only do BW. Bed was comfy. Breakfast was worse than most BW hotels we've stayed at. But we don't choose a place to sleep for breakfast. Very nice western decor.

"Lovely room, terrific hotel"
Kathy L, 18 Avril 2016

We had a pool-side suite and it was perfect! The extra room, with a wet bar, microwave, refrigerator, sofa, big screen TV, surrounded by picture windows, a view of the pool and a private patio, was excellent! The bed was super comfortable, the a/c worked wonderfully, huge vanity, and even bigger bathtub!

"noise"
Robert G, 13 Avril 2016

The front desk was advised of noise by workers in front of ourI room and response was that I should have read notice that was posted in office. He didn't offer lower rate or discount on next visit. Live with it!

"Excellent location and adorable decor and services"
Robert A, 12 Avril 2016

Enjoy our stay with excellent location nearby restaurant, shopping center, nearby beaches and I like the Spanish décor with beautiful landscaping. The rooms are very clean and updated and comfortable bed. I plan to come back again in the near future.

"Maddies Birthday Celebration"
Bonny S, 11 Avril 2016

We had a wonderful time for Maddies birthday with Grandma, Mom, Maddie, Reyna and Samantha. We loved the breakfast ! The service was wonderful. one of the maids was singing all 3 days. We will definitely stay here again. The sooner the better!

"Best in area"
bruce12015, 10 Avril 2016

We have stayed in this hotel before and enjoyed it but enjoyed it even more this time. The staff was excellent and gave us a great room. Check in was fast and efficient. Room was really big and comfortable and clean. Breakfast was very good with plenty of choices.

"nice but noisy"
Peter C, 09 Avril 2016

Nice Hotel, friendly people but very noisy... Location of water falls echos through every room, 24/7.. Repairs begin too early making it impossible to sleep in ... breakfast was good, staff id friendly but if you're looking for someplace to relax at night, this is not the place.. Oh yeah, Cable was out and we were promised a discount but it didn't happen.. Check out guy was kind of a dick.. no personality and no concern of your concerns...

"Tranquility in Pismo"
Connie O, 04 Avril 2016

Me and the hubby spent a solid week at this hotel and the management went above and beyond our expectations, was very friendly and courteous, greeted us with a big bag of goodies, including books, pamphlets for sightseeing, shopping, things to see and do.We began each morning with a good choice for breakfast, and our room was as we expected, really comfortable bedding, and very clean room everyday when we returned from our daily outings. We had our small Corgi, Cooper who walked daily out back in the dog area they had on site, nicely kept and clean. Thanks to the hotel management, we had a wonderful vacation because of your friendly staff. See ya next year

"Awesome"
Laura F, 04 Avril 2016

Just stay here instead of spending $300 to $700 a night in Pismo Beach. better quality of staff, amenities and very pet friendly. The staff alone from the time you check in until you leave are extremely friendly and if you need anything extra the do not hesitate to get it for you. The 2 queen bed room that I had was very comfortable, clean and even though I was on the first floor I couldn't hear people above me or outside.

"Pet friendly rooms are filthy and unkempt"
118CRAIG118, 03 Avril 2016

The hotel is nice in most ways, unless you are traveling with a pet. Then you are stuck in a "pet room". In our case, there were at least a dozen stains on the carpet floor from pets soiling. The furniture is old and tired. It sounded like people were playing basketball upstairs. Since you are paying $20 a day for your pet, the least they could do would be to shampoo the carpet from time to time and give you a room that didn't look like it had ten year old furniture. It was very disappointing considering the premium I paid to have a pet with me.

"Good motel; good value"
jeff573, 02 Avril 2016

Nice, clean room. Pleasant, helpful staff. Breakfast includes make-your-own waffles, scrambled eggs, bacon, plus the usual continental breakfast items. Nicely located just off the freeway and close to wineries, Pismo, and San Luis Obispo. Good price.

"Epic house keeping failure "
Joleen D, 02 Avril 2016

First off we looked in the shower and noticed that a used soap, shampoo, and conditioner bottle were still in the shower. I won't even mention the hair that also resided in the shower with the above containers. Second thing I noticed were the ants in the bathroom that had my 4 year old screaming like crazy. ?????? The bed was nice and comfortable. I had enough pillows for my family. One had a nasty stain on it brown spots from who knows what!!! ???? Now I had not been in my car for the past 14 or so hours I might have packed all the luggage back up so we could change rooms but I was exhausted.

"good"
854elened, 02 Avril 2016

You can't beat this hotel for the price you pay. And very nice staff! Have stayed here many times. And they bake fresh cookies everyday at 4 pm. The breakfast is average but perfect when you're ready to go out and start your day

"Pick the right room"
Peter G, 31 Mars 2016

We have had a good experience with this hotel, but this time we were in room 108. The furniture looked to have been salvaged from a dumpster. The bed was rock hard and I think that the pillows were stuffed with golf balls. We could hear the people upstairs chatting, rolling luggage around maybe even bowling by the sound of it. The clocks were all wrong (how irritating is that!!). The room was not clean and had nasty smell. The breakfast room was crowded. We later found that there are two additional breakfast room and it would have been nice to be told that at check in. Not the best BW experience.

"Greatest time ever"
ciramirez, 30 Mars 2016

Check in was super quick and I was given all the information I needed informed about WiFi that's very important to my kids and told about continental blast times for the pool and sauna my kids loved the hot tub and breakfast was super delicious eggs bacon and make your own waffles was a big hit with my kids I will be going back for sure :)

"Overall Good"
Jessica H, 29 Mars 2016

It was a good place to stay, a little high on the price, but it was still better than other surrounding hotels. A little far from the beach itself, but still good area. Very clean, relaxing environment. Staff was friendly, courteous and prompt. The hotel is very cute and mission looking. The pool and Jacuzzi area was very clean, had access to clean towels, bathrooms, and sauna. The room was pleasant, nothing fancy, but well maintained. Bed was a lumpy and not that comfortable, however, I have stayed there before and the bed was perfect. Breakfast was a bonus, lots to choose for a simple breakfast, Overall, I enjoyed my stay.

"Pleasant place to stay"
459tammiep, 29 Mars 2016

Best Western Casa Grande Inn was a very pleasant place to stay from the check in to the time we departed. The rooms can use a little updating, but not in bad condition at all. upon entering the room it looked very clean, and the smell was pleasant. I would definitely stay here again.

"Great Choice for Pismo Area"
dgl20, 28 Mars 2016

We have been coming down to this area for many years and have stayed at various locations from Atascadero down to Pismo Beach. Being best Western Platinum members, we decided to try the BW Casa Grande. It was an excellent decision!. We spent two nights here the weekend before last and most everything was spot on. We booked a suite next to the pool. It is very large with a separate sitting area, with fridge, and large windows looking out onto the pool area. We had the corner, first floor suite which we did not mind at all. There were people above us, but we really didn't hear them at all. The suite has a nice outside patio with tables and chairs where you can enjoy a refreshment. The only thing I would change with that patio would be to put a gate on the small railing which would give us direct access to the pool, instead of having to go out the front door and around the building to access the pool area. The pool was nicely heated and the jacuzzi was good and hot, and the best part is, it's not a small jacuzzi. There is enough room for many guests! The pool area is very attractive. It has great potential if they wanted to build it up even more(music, outside bar, etc). Check in was very easy. The young lady was very pleasant and acknowledged us as BW members. Check out, too, was taken care of in 5 minutes. The only "not perfect" area was the breakfast room. It is fairly small, and on a busy weekend, like ours, it was very crowded. They did, though, anticipate this in advance, and on the Sunday, opened up a second breakfast room in the lobby building-very good planning! Also, don't be a minute late as ice 9:30 came, the breakfast room was locked. It would be nice to open up a little later on weekends and stay open a bit longer. For us, a minor prob. I could still get coffee in the lobby. We come down here often and plan on making the Casa Grande our" go to" hotel. It is very close to Pismo, San Luis, and even Nipomo(Jocko's!).

"Good Place to Rest"
Karyn B, 26 Mars 2016

I have been staying here for the last five years. Comfortable beds, good Breakfast, and good service. Last stay here, I was a bit upset by the ants in the room. Otherwise, great place!!! Good location, near Panera and In and Out Burger! I would stay here again.

"Outdoor Heated pool and HOT jacuzzi"
Elain, 20 Mars 2016

Very nice updated rooms, outdoor pool was very warm, and jacuzzi is very large was so hot, it took me a few minutes to get in. Had a variety of options for breakfast, muffins, fresh fruit, mini waffles, as well as regular sized waffles, cold cereal, juice, yogurt, toast, bagels, scrambled eggs and bacon. Beds felt comfortable, and nice pillows. They did need a towel shelf in the bathroom, as no where to hang or keep towels. Had a great stay, and the beach was only 3 miles away.

"A Gem In Our Own Backyard!"
inthewind65, 14 Mars 2016

We had work being done on our home so had to move out for a few days. We needed to stay local and on advice from friends and reviews on TA, chose the Casa Grande Inn. It is conveniently located near the freeway, shopping and easy access to three South County Cities, Arroyo Grande, Pismo Beach and Grover Beach. It is an older hotel, but well maintained, quiet and the staff is excellent. Nice breakfast- standard fare with a beautiful view overlooking the pool area. The rooms are clean and comfortable with abundant storage and seating /eating area as well as a comfortable desk area. The bathroom was updated and I really liked the handheld shower. Lots of pillows on comfortable beds. They have many ADA rooms of all types. There is a very large family play area over the lobby. We will definitely recommend Casa Grande Inn for visiting family and friends.

"They really are the BEST"
Denis L, 14 Mars 2016

Beautiful, well kept property. We were impressed from the moment we arrived. Rooms are spacious and well appointed. our dog traveled with us and we were delighted with the Pet-Friendly accommodations and facilities.

"Facade"
RalphVentura, 10 Mars 2016

The forced Spanish facade only serves to hide some flaws. Let's start. It took 25 minutes to check in. Only one employee at the desk despite a line of people waiting to check in. When I finally was served I asked for a receipt. Nope. I was told their computer system does not give you a receipt and that I'd have to come back tomorrow. Room 302 is pleasantly adorned. Bed was fine. Water pressure in the shower was ok, but the shower had rusted hinges and mold at the bottom of the sliding door. The complimentary soap is awful. Wifi was ok, but slow. Dish TV was standard. Microwave and small fridge in room. For $111 not sure of the value here and for a bit more I think the Hampton down the street offers better value. BW is ok, but it's not worth seeking out, but it's a viable option for a short stay.

"Sweet and Spanish"
Jessica R, 05 Mars 2016

Loved the Villa style architecture! Staff was very friendly. My husband and I showed up very late at night and they accommodated us and our two dogs right away. Breakfast had lots of choices and very sweet staff. Would definitely stay again!

"Convenient, comfortable stay"
Marydeane F, 02 Mars 2016

Remodeling was in progress, but ALL hotel and construction crews were extremely considerate. Hotel is near freeway, but quiet. The restaurant was closed, but just a 10 minute walk a couple are available. Rooms are spacious, with comfortable beds. the room directly over ours was being remodeled. The front desk manager was so concerned for our stay, he called as soon as we returned from dinner and offered to move us to another room.

"Nice hotel for short stay"
Cheryl G, 26 Février 2016

Not a new or upscale hotel, but the price was great, and Hotel was clean, quiet, older décor but still clean. Bathroom was nice and shower updated. Great convenient location to freeway without the noise and walking distance to shopping center. Safe area. Nice breakfast room with free breakfast. Overall a good value.

"Pismo Beach"
Natalia M, 26 Février 2016

Stayed for couple nights on the way back from San Francisco, not a first time staying in this hotel, Good for the money you paid. There is a hot tube and pool, standard breakfast. Nearby (walking distance) there is a restaurant where you may have dinner. Rooms are always clean and beds are comfortable. Complimentary coffee and tea provided 24 hour in the hotel lobby.

"Clean & Comfy"
cammelview, 22 Février 2016

We stayed here while attending a wedding at Spreafico Farms in San Luis Obispo. The hotel was only 15mins. away from wine country (Edna Valley). The hotel staff was awesome! They had great recommendations for restaurants and local attractions. The room was very clean, the beds and pillows were comfy and the grounds were impeccably maintained. Overall, I was impressed with the professional staff and the cleanliness of the hotel. I will be staying here again on my next wine tasting trip to Edna Valley.

"great hotel"
Gerold M, 21 Février 2016

Loved the ambiance and the hot cookies in the afternoon The charming architecture set it apart from the other hotels. The hotel lobby was lovely and the reception warm. Parking was convenient and close to some wineries.

"Cute and Comfy..."
Donna1001, 07 Février 2016

Very nice quality building, staff was friendly and profession at check in. Room was as requested, comfortable and quiet. The staff at breakfast was great. Breakfast was good. The hotel has lots of little details that make a difference. It looks like a cute little village... Made the difference....

"surprisingly nice"
William M, 06 Février 2016

Very nice mission-like look. Well-maintained facility. The hot tub was a treat, I was the only occupant. Breakfast was good and the staff at the desk and at the breakfast was very friendly. Highly recommend. Great value!

"Great Value"
Keith S, 30 Janvier 2016

Well maintained with a great pool and SPA. They also have an agreement with the Kennedy Fitness center across the parking lot from the Motel, allowing guests to use all the gyms amenities, including exercise equipment, classes, SPA and Steam sauna.

"Great Suite"
Swathi999, 29 Janvier 2016

We booked a suite and stayed for 1 night while on our way from SF to LA.The hotel location is good and it was easy to find. The property is big so park your car near your room. The suite had a separate bedroom and queen beds and sofa is the main room. The ground floor room was very spacious and while we were a family of 5, we had a very comfortable stay. Breakfast spread was decent and was near the pool. Would definitely stay here again !

"Wonderful Experience"
rbenn8, 28 Janvier 2016

This is amy second stay at this hotel. The first time was march of 2015. I came in contact with 3 emplyees during my stay. All three where fantasstic in every respect. The hotel is centrally located for the places we wanted to visit. The front desk stafff were helpful in answering questions and making suggestions for places to visit.

"Great Central Coast Value"
769debraz, 23 Janvier 2016

We always stay here! It is the perfect Central Coast Getaway location. The staff are wonderful. The pool is newly remodeled. It has a new fresh look. You can even book one night on the week-end. Lastly; Call in advance for a pet friendly room if you need one. They are limited.

"Great experience"
Caroline H, 22 Janvier 2016

Very beautiful and nice place to stay. Great customer service with Elizabeth and crew. Loved the cookies and beverages that were accomadated to us. As well as all you can eat free breakfast. Close to the beach and lots of great shopping areas there.

"Family Oriented"
Kelly A, 21 Janvier 2016

I picked this hotel because of the two room suites with non-pullout beds in both rooms. However, that also made it a family hotel and the noise levels were unreal in the early morning. The hotel was fine but the other people staying there woke me up way too early. Not the fault of the establishment and I do recommend it for families.

"Value"
O539JEmaryh, 08 Janvier 2016

Kind and professional staff. Beautiful facility. Value for your dollar unbeatable in this area. Breakfast was included. Heated pool and hot tub in a nice setting. This is a nice setting and probably the best experience I've had.

"great value"
John M, 08 Janvier 2016

I enjoy staying at this hotel when I come to the area. Great breakfast too. We've stayed here before and will every time we visit the area. We like Best Western better than other hotels. The location and value suits our needs when we are here visiting family,

"Good value for my dollar"
Mike B, 07 Janvier 2016

Met our expectations and breakfast was included so we feel like our business was appreciated. Pismo Beach is close by, but not close enough to walk to. Lots of big box stores close by for amenities so you can easily get your stuff that you forgot to pack.

"Great Stay"
Geraldine D, 04 Janvier 2016

Best Western Casa Grande Inn is our favorite place to stay, The staff is friendly, its clean, luv the layout and look and décor, its reasonably priced, breakfast is perfect. Has plenty of parking & great when we have our small trailer with beach riding toys.

"Good Service, Honest employees"
Marie E, 04 Janvier 2016

Overall great experience in this hotel. My husband left his backpack and the employees took care of it for us. We got the backpack back in few days. Room and other facilites are clean. Employees are courteous. I couldn't be happier.

"Not my worse experince; but close"
Phillip H, 31 Décembre 2015

It is unfortunate the location of this hotel is a beautiful area and exterior look of the hotel is nice; however thats decieving the guest room was musty and smelly odor, old and dated room furnishings and linens,

"Christmas vacation"
U2816KKdavids, 30 Décembre 2015

Exterior and landscaping were beautiful but room needs remodeling & the bed was horrible. Average breakfast. Would stay here again if the rooms were remodeled, but we will probably look elsewhere the next time for the price we paid. Location was handy to the downtown and only 9/10's of mile from our son and his wife.

"Bring your own blanket !"
Janeallison, 26 Décembre 2015

The motel is clean and friendly , hotel rooms are small , towels and accessories are adequate . The problem starts when the weather is chilly, the temperature is LOCKED at 63 degrees. The bed offers double sheeting between a thin Cotton blanket . We literally froze on a less then comfortable. Bed. No return visits for us .

"One Of My Favorite Hotels"
DeeCapp49, 22 Décembre 2015

I've stayed at this particular hotel twice now. In March 2015, I stayed here to meet family so we could celebrate my birthday. My latest was a last minute, walk-in, "Do-you-have-a-room;I'm-too-tired-to-drive-further" stay. Both stays were wonderful. The staff is helpful and so pleasant I was astounded. I've stayed at Hilton and Marriot hotels (and a Palm Springs time share) that don't have anywhere near the outstanding staff. I love the architecture == this hotel has a kind of hacienda/mission style architecture rather than the boring, beige rectangle box style of most hotels. The lobby is beautiful -- especially during the end of year holidays -- full of local history. The grounds are lovely; the swimming pool and jacuzzi are clean and fresh and relaxing. They provide DELICIOUS coffee (including decaf) and tea in the lobby 24/7 plus fresh cookies at 4pm. There's a good breakfast bar that offers juices, waffles, muffins an other yummies. Full disclosure, I'm vegan so only partake of the orange juice and fruit but heard from non vegans that the breakfast was fine). This is a good value hotel with a lovely ambiance, great staff where middle income and retired folks can spend a restful, comfortable stay (the beds are great) -- and they're dog friendly ($20 fee).

"Good value for the Pismo area"
gypsy724, 15 Décembre 2015

This location is just minutes from the beach but you can save a good amount of money here vs staying at the beachside Best Western. The outside of the Inn is very nice with a pool and a fountain and Spanish-style influence. The lobby was beautifully decorated for the Xmas holiday. Our room, however, was underwhelming. PROs: Clean, remodeled shower, free HBO, blackout curtains, decent free breakfast, in-room microwave CONs: musty attic/old smell, thin blankets, broken heater? Overall it was just ok. We had just stayed at another BW in Northern CA the night before so I couldn't help but compare. I might stay there again but if I did I would insist on a room without that odor (it just makes me feel like the place isn't clean).

"Making our 40th Aday outstanding!"
SleepyNKat, 10 Décembre 2015

We stay here when in the area. Great place to stay! Clean, comfortable, beatiful decore, great staff and relaxfull and omantic. This tme it wasThe SLO County Toy Run and our 40th A DAY. We were upgraded to a suite A BIG SURPRIZE!! Ate at t Qarter Deck just across the bridge across the parking lot, Good food geat service Thanks

"Friendly staff"
Steven P, 09 Décembre 2015

Good sized room, facilities and friendly staff. Breakfast was nice, pretty standard but to be expected. Would have been a 4/5 but room walls are thin and could hear snoring which lead to other guests banging on walls and doors. Once settled it was fine. Close to pismo which has good beach and nice local shops and restaurants. The steak house restaurant 'A J Spurs' across the road is also great - huge portions!

"Nice Place To Stay"
davidlC5787LW, 08 Décembre 2015

We have stayed at the Best Western Casa Grande Inn several times and it has always been a pleasant experience. Easy access, close to local businesses and services. The hotel is also conveniently located to access to local attractions in Grover Beach, Arroyo Grande and Pismo Beach.

"Best Western Casa Grande Inn, Arroyo Grande, CA"
WalkerBasinMimi, 08 Décembre 2015

This hotel will meet all your expectations. Also, the town of Arroyo Grande, CA is one of the friendliest places we know. Attended the local Christmas parade the evening of Nov. 29th and enjoyed it immensely. We had dinner at McClintock's. The best steak ever and the service is great. Recommended by the locals.

"Good Value"
Patrick K, 07 Décembre 2015

Staff was very attentive and friendly. Grounds and Exterior of the hotel are very nice for this price range. Room was a bit dated, but the bed was very comfortable. I'd definitely stay here again if I was in the area.

"Pleasant enough"
oldgang598, 23 Novembre 2015

Stayed here for one night on route up the Pacific Coast. The hotel was pleasant and the reception staff were very helpful. The room was a reasonable size, clean with a large comfy bed. Breakfast was the usual offering, nothing out of the ordinary. There was only a small eating area which could easily become fairly crowded. There are a couple of restaurants close by and there is a large shopping mall further up the road which no doubt included other restaurants. We approached Arroyo Grande on Route 1 and found the hotel a little difficult to find, however if approaching on Route 101 the hotel is much easier to locate. We would certainly stay here again if we were in the area.

"Nice hotel, close to Pismo Beach"
Tami A, 16 Novembre 2015

We had a nice stay at this Best Western during a surf contest we were participating in at Pismo Beach Pier. It was 5 -10 mins drive time to the Pier. The Hotel was large, nice, comfortable, safe. Breakfast room was a bit small and the breakfast was just average. The room was clean and beds were comfortable. There was a fridge and microwave in the room and that was useful. We were on the second floor and it was a little loud in the morning with the people above us. Overall we liked the hotel but I thought $140+a night was too much.

"Pleasant Weekend in Wine Country"
FLR, 15 Novembre 2015

Stayed here this past weekend with ladies from my cycling group. Our room was large with two queen beds. The room was a little dated but it was really perfect for our purpose. There were two separate sinks which was really helpful with 3 ladies sharing a room. Also the beds were comfortable with clean linens. There was a microwave and fridge which were nice extras. The jacuzzi is large and perfect after our long rides. The breakfast was standard fare, waffles, eggs, bacon, all fresh, good coffee and many other items to choose from including fresh whole fruit. The staff was wonderful and very attentive. The price was okay but think we might have over paid a bit at $305.00 for 2 nights. The only thing I would say needs real attention is the elevator. We used the stairs because the smell was horrid. Other then this one issue, I would recommend this location. It was just minutes by car to Pismo Beach and wineries.

"Comfortable and Clean"
Linda R, 11 Novembre 2015

We just recently started staying here again after the free continental breakfast had continued to decline. However, things have picked up again! The continental breakfast has really improved. They have the waffle machines back. They also have great cookies in the evening. The rooms are always clean and comfortable. We are happy to be back.

"Nicest BW I have stayed at"
jiseguerreros, 11 Novembre 2015

I have no complaints about this property. Staff was extra friendly, especially front desk-Elizabeth:) she gave us a room upgrade to all of our 3 couples traveling together. Rooms were amazing! Very clean. Just one suggestion: put some sofa covers or replace them because the plastic or leather is peeling off. Breakfast was ok but the location was perfect for us. Would definitely recommend and stay there again.

"Pismo family secret"
Jerry S, 11 Novembre 2015

Beautiful setting, great staff and very good value. We've stayed here 6+ times and have always enjoyed our visits. Centrally located with fast freeway access, close to all kinds of shopping and the beach.

"Pleasant stay"
Rick T, 09 Novembre 2015

We had a nice stay and enjoyed the facilities and location. We will stay here in the future. There is ample shopping and restaurants closeby, with a variety of choices of cuisine. The beach is also close by as well.

"Very good balance of comfort and quality"
Joel L, 09 Novembre 2015

I really enjoyed my stay here. the room was smaller, but very comfortable. they need some updates to their rooms, but everything was very clean and everything functioned properly. This Best Western seemed a bit on the pricey side to me, but by far the best hotel I've stayed in in this area for this price range.

"Nice lobby+pool, rooms not so great"
MisterGulliver, 09 Novembre 2015

When you arrive, this place seems pretty nice. The lobby is very pretty, nice fountain on the grounds, pleasant pool area. The room wasn't very nice though. Bathroom (lacking a tub) needed a decor update, and there was no natural light other than to the outdoor walkway. The elevator utterly reeked, we had to hold our breath every time we used it, it was that bad. Breakfast was standard fare for these sorts of hotels. Overall, felt it was overpriced by about 30%.

"Passing by"
alyssas289, 08 Novembre 2015

We try to stay at Best Westerns when we are on a roadtrip. This Best Western, Casa Grande Inn, has a great location, right off highway 101. It was just what we needed after a long day of driving. Large, very clean, nicely decorated, comfortable room. Very helpful, friendly staff. The grounds are very nice. I would have liked to stay more than one night so I could have explored and enjoyed the very relaxing landscaping.

"Nice stay but expensive."
Kae C, 04 Novembre 2015

i called twice to check if i could book a room but it was full and there was no waiting list. i would love it if they have one. the 1 night stay was pleasant. the room was clean and large. everything was in place. i enjoyed their breakfast but would love it if the quality was better. the orange juice i had tasted like water mixed with orange flavor and the scrambled eggs tasted like it wasn't from fresh eggs. overall, it was a nice stay but i would think twice when it comes to $200+ per night. Will definitely go back if there were no other choices around the area.

"Great value"
Peter G, 03 Novembre 2015

It's hard to beat $98 for a comfortable, spotless room. Nice pool and hot tub. Cosy king size bed. Close to decent restaurants. Very dog friendly. Minutes from the beach. Easy access to the freeway. Highly recommended.

"Central Coast Sunset"
Benito M, 03 Novembre 2015

When traveling, my wife and I try to stay at Best Western Hotels. For the most part, this is the best value for the money. We have stayed at this particular Best Western and have not been disappointed yet.

"best western near pismo beach"
Robert R, 02 Novembre 2015

this hotel is just about 10-15 minutes from the beach right off the freeway. easy access. i was traveling with my pup and she loved the hotel too. rooms are big and spacious. bed is cozy. really cute garden area which my dog loved and hotel has poopie bags around the complex for easy clean up. breakfast was just ok. don't expect much but there are plenty of restaurants near the beach.

"Best in the area"
Mary Jo S, 26 Octobre 2015

We loved staying at this hotel. We had stayed at others in the area but were very happy to find this Best Western in Arroyo Grande. It is kept very clean, including the beautiful pool and Jacuzzi area that are nicely decorated with a working waterfall and ample poolside furniture with towels available for all guests. Super comfortable beds in the suite rooms. We look forward to staying here when we are traveling on business in the area.

"Great place just off the highway"
aussie_rose64, 26 Octobre 2015

This was our first night stay after a long flight from Australia, we really wanted to be out of LA. The hotel is clean, quiet and comfortable. Check in/out was very easy with no hassle as I had booked early. The room was clean and the bed comfortable. Plenty of parking and free wifi to boot. I got a great price so we were very happy, highly recommended to anyone wanting a quiet nights sleep.

"Jewel of a Hotel"
bruce12015, 23 Octobre 2015

We were given the name of this hotel when our first choice was unavailable. It turned out to be an excellent hotel that is very well located. We had excellent service and it was a very comfortable and quiet room. Nice looking and easy access to the room and the luggage cart was available right where you would want it.

"Motel firewall restricts your internet acces"
Denis M, 23 Octobre 2015

This Best Western is overpriced with limited number of television channels and blocked websites on the internet. If internet access is critical during your stay, don't stay here. You may log into the motels wireless service only to find your website is blocked

"Excellent customer service"
Rick C, 20 Octobre 2015

Stayed at this hotel on a Friday night back in September 2015. When I went to check in I discovered that I got a smoking room. Apparently I didn't check the box for non-smoking. My mistake. However, after some discussion with management they gave us a larger room that was being converted to non-smoking. The room was very nice. Parking is tight but the grounds are nice. Another major nicety was the fact that it was not next to the freeway like many Hotels are so it was very quiet. Definite do-again.

"Accomadating to your needs!"
Irene H, 19 Octobre 2015

A nice small town outside of San Luis Obispo! This motel sure knows how to treat their guests. I had a request to have an alternative method for a bed due to an acute medical issue. I couldn't have asked for such a more "we can do whatever it takes" attitude. The promise the clerk made during the reservation was spot on. The room was clean, large, and comfortable and although we were next to the stairwell it was quiet. The staff responded immediately to requests for additional linen, and any questions asked. There were knowledgable in the area in enable to direct us to restaurants, shopping etc. Shopping for that quick, " we forgot......" very nice stores close in proximity, not run down or dirty. Glad we pushed on past San Luis! Good job Best Western in Arroyo Grande! And thank you.......

"Pet friendly and convenient"
slowgal, 17 Octobre 2015

We stayed one night while waiting for beach front hotel. Staff very helpful and great BW style hot breakfast. Room was well used but clean. Bed comfortable. Tight parking lot. Spanish style hotel. Had to sleep with AC on as congested site and close to freeway with noise. Close to shopping centers.

"perfect accomodations"
Judy W, 16 Octobre 2015

This hotel is always our choice when we stay in Arroyo Grande, and we stay here at least 2 or 3 times a year. The people who work here are so nice, and the rooms are great, each with a nice TV, refrigerator, microwave & coffee maker. Everything always looks and works great. And they have an elevator in case your suitcase is big and heavy!

"Sister to Sister"
Priscilla B, 13 Octobre 2015

I highly recommend this hotel to family memebers and friends. Me and my sister spend out birthday together every year and, this year we decided to visit Pismo Beach. Our stay was very nice it was peaceful and the staff was great. I can't wait to come back again.

"Just loved it here"
rogica, 13 Octobre 2015

Very happy helpful staff,nothing was too much trouble for them. Clean and peaceful surroundings. Breakfast was really nice,with the usual offerings plus scrambled eggs and bacon,fresh fruit and cereals. The young woman attendant at breakfast was also very attentive with a lovely smile each morning. I cannot find a negative at all. Overall impression when we arrived at this hotel was truly positive. Thank you

"Who Could Ask for Anything More?"
barbaracP5551NX, 08 Octobre 2015

Located just off Hwy 101 (very near Pismo Beach) in the heart of wine country. Beautiful early California décor includes hand painted Talavera pottery and a beautiful pool with waterfall adjacent to the hot tub which makes it easy to keep an eye on the children. Good selection of breakfast items which is included in the room charge! Rooms are immaculate. Great value and location.

"Nice on the outside"
GolfNutMorganHill, 07 Octobre 2015

Very long wait for check in. Clerk did apologize. The outside of the inn looks very nice. The room was clean, but very out dated. Just a little disappointed as this was listed as a 3 star inn. To me it didn't meet that requirement.

"First poor service in USA"
Ofir B, 27 Septembre 2015

Ive been traveling in the states for the past 3.5 weeks. Everybody was really nice and helpful. The first bad experience we had was with the lady at the reception (Elizabeth). Very rude. Will never come back again.

"Pretty Tired Property"
Conrad C, 26 Septembre 2015

Best Western's can vary greatly! This is an older hotel with very small rooms. Breakfast was pretty sub par. Service at the front desk was slow. The room was at least clean. The picture makes you think it's an old style hacienda but it's not.

"Great value "
David M, 23 Septembre 2015

Great two night stay. Clean room, comfortable bed. TV etc all in working order. Adequate breakfast. Good local restaurant nearby for dinner. Good location for Pismo Beach and surrounding area. We wouldn't hesitate to use this motel again.

"Great Location AND VALUE"
Sharron A, 23 Septembre 2015

The hotel seems to be a throw back to Old California. Nice Property easy on and off from freeway close to dining and shopping options. Family friendly with standard breakfast fare included in the stay. Our room was clean and quite. Be sure to have a first floor room is you have challenges with the stairs.

"arroyo grande"
oddrim, 18 Septembre 2015

this is my go to hotel when i'm on the central coast,great staff nice pool and Jacuzzi close to all my destinations.the only downside to this property is you can't get cnbc on the television,available on line but i prefer a bigger screen

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