Explore the beauty of California when selecting this Arcata hotel. A great location, friendly service, and plenty of perks are what keep guests coming back. This Arcata hotel is close to the Redwood Forest and the beaches. Spend a day among the grand beauties or frolicking on the rolling sand. We're pet-friendly, so if Fido wants to come along, he's more than welcome. After all, every family needs their fur baby along for hiking, kayaking and fishing expeditions. Humboldt State University is also in the neighborhood, and our Arcata hotel is happy to host visiting professors and families touring the campus. Being close to the university is just one of the perks here. Our heated indoor/outdoor pool is open year-round so swimming is always an option. The National Redwood Parks provide the perfect background for an idyllic vacation. Guests come to check out the Avenue of the Giants and Jedediah Smith Redwoods State Park where Return of the Jedi was filmed. Film buffs are thrilled to visit Prairie Creek Redwood State Park where scenes from Jurassic Park were filmed. However, gastro pros are delighted with the Oyster Festival where seriously fresh seafood is dished up. When traveling on business, rest assured that you'll have all of the comforts of home. This Arcata hotel is proud to host employees of Sun Valley Floral Farm, Mad River Hospital and Historic Arcata Plaza. After clocking out, why not take a look at the Arcata Marsh, New Humboldt Bay Wildlife Center, or Natural History Museum? But first, enjoy our free deluxe continental breakfast with biscuits and gravy, waffles, cereals and more. There are seven marathons throughout the year and no better place to find your stride. Jazz festivals, Art Arcata, Arts Alive, Farmers Markets and Van Duzer Theatre are just a taste of the local attractions. This Arcata hotel is centrally located to numerous casinos for guests who want to flirt with Lady Luck. Book a quaint, cozy room at Best Western Arcata Inn and get back in touch with nature! Enjoy your stay.
Have stayed here a few times in the last couple years- Rooms were great- nice and clean- front desk help was great- Breakfast in the morning was good- just enough to get you on the road. Would stay there always from now on when traveling through Arcata.
I called the motel directly because I saw that the motel was pet-friendly. I asked if there were rooms available that were kept pet-free since my husband has allergies. The clerk told me that pet-free rooms were available on request so I said, “Then I would like to request one.” I made reservations for four nights. When we arrived, I reminded the clerk that I had reserved a room that was pet-free. He told me that dogs are allowed in ALL of the rooms. I explained about my husband's allergies and he suggested that I try the room for the night and then if there was a problem, I could check out the next day by 11:00 and try the Hampton Inn across the street. My husband's allergies aren't severe so he said let's give it a try. There was no smell in the room and after a while he thought it would be ok so we stayed. People with severe allergies should avoid this motel. Breakfast-very good selection including waffles, biscuits and gravy, ham, eggs, Greek yogurt, string cheese. However, VERY limited seating. For two days we asked to share a table with someone and one day we invited a couple to sit with us. The last day we slept late and went in at 9:00am and most of the food was out. Other people were also there so the employee said that she would “extend the breakfast” since there were several of us but breakfast hours were from 6-10am. The picnic/bbq area is not like it looks in the pictures. There is one picnic table and an old grill like you see at campgrounds way back in the corner of the property. Given the number of street people hanging around the area, we did not feel it would be safe to go back in the corner after dark. There was a large lawn area but no seating areas to enjoy it. Cleaning-for two days the room was not cleaned. Even though I am ok with not changing the sheets, I still expect the bed to be made up. The second day, we returned and my husband said, “no one has been in”, but then I saw that the tip that I had left was missing. The waste basket, which contained maybe a couple of tissues, was emptied and one towel and one plastic cup was replaced. Neither the sink nor the table was wiped down and the bed wasn't made. The next day I didn't leave a tip (why bother) but that day the room was cleaned very well, toiletries replaced, bed made. I felt bad that the one maid who did a good job didn't get a tip because of the shoddy job by the previous maids. The room itself was nice except the toilet was so small, you had to go in and slide around the commode in order to shut the door and the door had to be shut at night because the light from the parking lot directly behind the room shined in and the bed faced that way so the light is in your eyes. Also the refrigerator froze our sodas and exploded them even though we had it on the lowest setting. A bottle of wine, at 12% alcohol, was almost frozen! Overall, the cons outweigh the pros so I won't stay there again. Maybe I'll take the clerk's suggestion and try the Hampton Inn.
Our trip down the coast from Longview Washington took longer than we thought and we were not going to make it to Garberville like we thought. These guys were the perfect spot to stop and help us with contacting the other Best Western about us not making it. The room was clean and well kept. Worked out to be relatively quiet. Actually didn't notice much of anything once we passed out. Which itself says a lot about a place that you can sleep well in the place.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Thank you so much for you wonderful response. Glad you enjoyed your stay with us. We look forward to seeing you the next time you are able to visit the area.
The king sized bed and pillows were very comfortable. Good size room and quiet. Typical personal care amenities. The pet friendly fee is one of the highest we have encountered in our five week cross country trip, so next time I would shop around more. The grass pet area had pet waste bags and trash can. The landscaping was beautiful...loved the variety and multi-colored flowers and bushes. Well maintained. The pool looked inviting but we didn't have time to use it. Really appreciated the security measures. Front desk clerk, Casey, was especially helpfu...friendly and knowledgeable. Breakfast was good, nice variety.
We stayed here as part of our June road trip along the Northern California coast. This is your basic motel style facility. It is one of a large cluster of motel/hotels at the Giuntoli Lane exit in Arcata. The town plaza with shopping and restaurants is about a five minute drive up the freeway. Across the street is basic chain fastfood and some shopping. We stayed in room 219. It is a large clean room with two very comfortable queen beds, a tv, refrigerator, microwave and divided bathroom (sink separated from the tub and toilet). Staff is friendly and helpful. I would stay here again if traveling through the area.
This was an old motel that was clean with great beds, the employees were very friendly, but I can't say much for the free breakfast. I guess you get what you pay for. The breakfast room was small and noise y. If you just need a clean room with comfortable bed it is great.
Stayed here for three days in late May, early June. Found the hotel staff to be very friendly and they set me up with a room on the ground floor which was a blessing to my guest who has Parkinson's. There was a guy there who is the perfect Concierge and should be snapped up fast by a larger hotel chain. Breakfast was good as was access to nearby restaurants if needed. Loved visiting the nearby Redwood National Park and beaches nearby. It was the most perfect day or two for me to spend some time there.
We are on a 28 day road trip and Arcata was a pitstop after a long day of driving. Normally we are happy when staying at a BW hotel but this was disappointing. The man who checked us in was friendly and explained everything we needed to know. We were displeased to hear the hot tub was out of order as my husband was really looking forward to relaxing in it in the evening after a long day. We had some issues - the tv and remote didn't work well so we just gave up on it, the walls are way too thin as we kept hearing kids screaming at each other in the room over from us, before 6am there were workers talking loudly outside our door so we got up an hour before we had to..thanks to them and since we were up...went to go have breakfast. There were NO hot breakfast options as the workers staying there ate it all up. When I mentioned it to the woman at reception she said there was nothing left til more got delivered! Never experienced this in all the years we have been staying at hotels! This was just an all around crappy stay and I would not recommend this Best Western.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Hello Nordictat2, I'm also disappointed we were not able to provide the accommodations you expect from Best Western. I would like to thank you for your comments and we are making every effort to correct the deficiencies you have noted. We can replace remotes and fix spas and prepare better for our food demands. Depending on our availability, we are certainly able to accommodate guest request for a quiet area. I hope you will consider staying with us again if you find yourself in the Arcata area. We will make every effort to make your stay a comfortable and happy one.
Average place to stay. Bathroom had a window so the door had to be closed to make room dark and the door was hard to close and stuck. So noise was made to open and close waking up other guests in the room.
The grounds were beautiful and the breakfast was excellent! We also enjoyed hot tub and swimming pool use. Location was perfect-not far from the downtown where there were many excellent restaurants to choose from. There was also close access to Humboldt State University where there is a redwood trail.
Lisa C, Manager at Best Western Arcata Inn, responded to this review
We are so pleased you enjoyed your stay. Thank you for your review. It means a great deal to us.
Was pleasantly surprised at the cleanliness of this hotel! Even the smoking area was immaculate. It is very evident that the staff is happy because the property is well cared for. The breakfast was wonderful.
We had a good room with everything working well. Probably the best hot breakfast of our trip. Being an outside exit motel had to walk outside to get to breakfast are in the registration building. Could be an issue in bad weather but not sure how much of that they have in this area. Our main issue is that a lot of homeless people hang out in this area. Motel seemed to be secure and took extra steps to assure they didn't attempt to use the breakfast area. Would stay here again if in area.
Large room, clean, big spa bath and separate shower and bathroom. The shower had a curtain rather than a glass partition which I personally don't like. But maybe that's just me. Big bed comfortable. Breakfast was the usual US self service with waffle maker, plastic cutlery and paper plate. All a bit motel ish. No great complaints it just isn't quite a 4 star rating. There are better best westerns around. It is not in a hugely upper end of town either, near a shopping mall.
Pleasant Employees,, Clean and fast service.. Very well stocked breakfast bar,, Hot showers,, VERY nice pool and hot tub,, Beds were a little hard but not to bad,, just a personal preference Really,, But we will look for BW in the future for sure,,
We stayed for two nights and enjoyed the stay. It was easy to get to just right off the freeway. It was clean and nicely decorated. The room was nice with a microwave, small fridge, and ironing board, and hair dryer. The morning breakfast nice with fruit, hot items, waffles, yogurt, pastries, oatmeal, etc. Even had soymilk. Lobby was nice and plenty of magazines and brochures for reference. The staff was very nice, friendly, and polite. We will stay again if in the area.
A motel (rooms open to outside, not an interior hallway) with decent to good amenities. It's a five-minute drive to Humboldt State, and you can walk across the street for good coffee and a couple of good restaurants. Great greeting on check-in: Bryan was friendly and very helpful, answering all of our questions and making us feel welcome. We had a first-floor room, which like the inn was older but comfortable. The soap, shampoo and conditioner for the shower are in a dispenser on the wall opposite the shower head. Great water pressure in the shower. Comfortable beds, good TV. Good breakfast: make your own waffles, plus eggs, meats, bagels and pastries, dairy items and juices. Pretty good coffee available 24/7 in the lobby. We enjoyed the indoor/outdoor pool and hot tub, and there's plenty of parking. If you're looking for hotel-level amenities, this might not be for you, but a great budget option.
I stayed here the better part of a month while relocating from the Bay Area. The rooms were clean and comfortable, but the staff is top-rate, super friendly and genuinely so. The breakfast was much better than I usually do on my own (biscuits and gravy never get old). Mellow environment, felt safe, convenient location.
We changed hotels to your location after sleeping on a poor mattress in a an ADA room nearby. Fed up with trying out cheap motels. Very nice facilities and knowledgeable staff! What more can I say? Thank You!
Though an older establishment, Arcata Inn's rooms are fresh, well-appointed, and quiet. Breakfast was above average and staff were friendly. Everything about my stay met or exceeded my expectations. I recommend Arcata Inn .
Lisa C, Manager at Best Western Arcata Inn, responded to this review
Thank you David. We appreciate the time you took to review our property. You've made our day!
Ok, first of all, it isn't fancy. But, we like that it is a great little home away fro home. It clean, efficient, and the price is reasonable. It is near our family whom we are visiting. It comfortable, has a nice laundry area. The breakfast is standard, but always fresh.
An old school property, you drive up to your door, but this works great if you are traveling with dogs. Very pet friendly, with a large green space for walking, plus bags and disposal cans. The room was clean, comfortable and quiet. The staff was very nice. The place is starting to get a little old but they make an effort to keep it well maintained. Breakfast is the usual paper plates and plastic utensils like everyone is doing now. I would stay here again.
The hotel was pretty nice. I would stay there again. The room was clean and the staff treated us well. It is located near restaurants and and a grocery store which made it very convenient for all of us.
In great need of better housekeeping. The rug was visibly dirty, we found big globs of hair in the whirlpool tub and the bathroom tub, there were ants all over the room and I found toenail clippings on the bed. Nice area though, but I'd skip staying here! I love Best Westerns, we've used the chain all across the country, but this one doesn't live up to the brand.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Hello Lynn, I noticed in your direct survey with us you did not report this to the front desk. We are available 24 hours a day. We certainly can service your room or find a more suitable room for you. I am disappointed we did not get the opportunity to make your stay more comfortable.
This BW is as clean, well-appointed and comfortable as some of the BW-Plus hotels we have stopped at. The staff was friendly, obliging and helpful. We had two great nights of sleep and two very substantial and tasty breakfasts that satisfied all 6 of us---yes, kids 17, 15, 6 and 3, meaning we booked two rooms. Even so, we believe it was "cheap at twice the price." Very convenient to Humboldt State University
Like the hot breakfast, room is comfortable and clean , location is good and convenient to nearby restaurants , front desk is very helpful, bathroom is a bit small but it is fine, ample of car parking lots.
My girlfriend and I stayed here for two nights and were very pleased with our stay. The staff was very informative and kind. The rooms were VERY clean, had exceptional amenities and great central heating and air. For the complimentary breakfast, they had a wide variety of quality food options to choose from. It is also right across the street from a diverse array of food options, as well as a grocery store. After deciding to stay another day in Arcata to explore more of the area, we decided to check out the Red Roof just next to it. Within 30 minutes of our arrival, we were getting a refund (it was genuinely awful) and we went straight back to the Best Western. Great hotel for a great price!
Terrible location with crackheads roaming around all night. Staff was less than helpful. I stay at best westerns about 50-60 a year usually have a great experience and after the lack of flexibility from them I will no longer stay at best westerns.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
I'm disappointed our property did not meet your satisfaction. I am unable to match this survey with a stay with us. I would be interested in the details of your stay, so that we can determine areas needing extra effort.
These rooms were VERY clean and spacious. We did not expect this for the cost. The water pressure was excellent. Check in and out were a great experience. Breakfast was fabulous and fresh and clean area. Staff were pleasant and helpful.
A super clean, very comfortable room that allows dogs (even my big Lab) Super comfortable bed and pillows - quiet. Loved the big dog yard and the outdoor/indoor heated pool looked fun. As a parent of an HSU student - I appreciate a home away from home
When you know what a Best Western Sign looks like after years of staying there, it is a rude jolt to finf=d it replaced by a modest little sign in blue letters that attracts no attention at all and is easy to miss in daylight. God forbid you need to find it at night. It's as though management is ashamed of its motels. And the heating unit is too noisy. Had to turn it off so I could sleep.
This hotel is obviously older- the outdoor landscaping was beautiful, but the rooms were musty smelling and dated. The drain was very slow in the tub- the bed was comfortable. The server warned us about walking anywhere after dark- said that the neighborhood wasn't the safest . Had to leave fan on high in room so we didn't hear the street noises.
Hotel was nice, breakfast was good. I arrived a little early and they allowed me to check-in. A few very, very small ants crawling on desk area. Manager did note my observation. There is a 200 word minimum to post a comment so: This little piggy went to market etc etc
Located right off the main expressway through northern California, and near good restaurants. Kebab Cafe was recommended by the desk & was great. Downtown Arcata has good restaurants, but the parking is difficult. Landscaping is lovely, even in Fall.
We have stayed at this hotel many times over the last year for business in the area. The rooms are always clean and ready when we get there. The staff is attentive and we always feel welcome. The breakfast is very satisfying and the location is good.
Stopped after crossing 299. Clean, spacious rooms with surprisingly very comfortable beds. Rooms are quiet and the grounds are well maintained. Also nice, clean, well kept up pet area. Would for sure stay again.
We were pleasantly surprised with this hotel. The grounds are landscaped nicely and the staff are friendly. The room was large and a bit better than I anticipated. The breakfast had a variety of items, but still was a continental breakfast. There weren't a lot of tables so we sat with someone else.
Excellent location. Quiet. Selection of good restaurants in downtown Arcata. Stayed in this inn many times rather than other locations nearby. if you have time there are many sights worth exploring in the area.
The food was great, and the staff was very helpful and wonderful to be around. The room was clean and quiet, and the shower was wonderful, great pressure and temperature. Definitely would recommend it to anyone that is looking for a room to stay for the night or longer.
We were on a 3 week pleasure driving trip from Southern Calif, to Gig Harbor, Washington state. The Best Western Hotels are always clean, friendly, with comfortable beds, and good breakfast to start the day. This hotel had all of this. Nice room with sunshine. I would recommend this hotel to anyone. Good value for your money.
This motel looks like it was recently remodeled. The room is large and very clean. The beds are new but could be a bit firmer. There is a refrigerator and coffee maker in the room. The breakfast was good , including hot oatmeal, and there is a pool and hot tub. The hot tub could be updated to be hotter and stronger jets.
My husband and I spent one night at this hotel. We thought it was great value for money. The room was well presented and had everything we required. Tea and coffee were available in a very pleasant and comfortable lounge area. The breakfast room was attractive and the choice of breakfast food was excellent, varied and complimentary. We would definitely recommend staying there.
The Arcata Best Western is clean and comfortable. It is located in a high traffic area, so it is difficult to watch the gps, traffic, and pedestrians! The rooms all face the parking lot so it is a little noisy in the morning.
A great staff at this facility.The service was outstanding,location convient,breakfast was very good.This is a nice,clean,safe place to stay.Do not be put off by the outside appearance which is somewhat dated
It was fully renovated, quiet, safe, comfortable and included free breakfast! The location was very close to Arcata/Eureka and downtown with lots of cute shops and restaurants. It was my base for exploring the Redwoods. I would definitely stay here again.
This is a perfectly reasonable hotel with comfortable rooms and pleasant staff. It is what you would expect from a Best Western, and there aren't any surprises. The two things that stood out for us are (i) the landscaping on the grounds is quite remarkable. The management must love vegetation because not only do they have wonderful plants, flowers, shrubs, etc., they also label them. It is almost like a miniature botanical garden. They have certainly taken advantage of the great micro-climate and created a botanical oasis. (ii) the included breakfast could be better. The space is not great and the offerings are not much to write home about. The person who was working the breakfast area was working very hard. It is not a major complaint, but this stood out as a weak point for this property during our recent trip.
This hotel is hard to find fault with, and so I won't. We began with being greeted warmly by the front desk staff, who immediately noted we were Gold level customers, and who offered us a choice of additional points or a snack. I was actually surprised by this, as we frequently stay at Best Western hotels, and rarely are welcomed this well, which makes a huge difference to guests coming off the road. The rest of the hotel was everything we needed - very clean, comfortable, well appointed, with an eye for detail. It's clear that management here has their act together, and probably should hit the road teaching others how to do it (we travel quite a bit, and while many hotels get a lot of things right, it's rare they get nearly everything this right). We love Arcata, and we will definitely stop here again whenever we are up that way. After all, they made us feel welcome.
I have stayed at this hotel a number of times. It is my go-to place to stay in the Arcata/Eureka area. I have a service dog so I need a place that can easily accommodate dogs and this is it. they have a very large grassy dog area. The rooms are luxurious. There are so many pillows on the bed that you don't need them all. I have found that some are fuller and some are firmer. You can choose the one that is perfect for you. There is a plug on both sides of the bed for electronics. There is a variety of lighting, some dimmer than others, which I like because it helps me relax at night to have mellow lighting. The hotel is right off of the freeway and does back up to the freeway. That is not a problem. The area is still quiet and the rooms are quiet, even the ones closest to the freeway. The internet is free and I have never had problems with the signal.They serve a full breakfast including eggs and a breakfast meat. The food selection is large and varied. Most people with food restrictions should be able to find something to eat for breakfast. I must admit one of the reasons I select Best Western is the Breakfast. I like protein with my breakfast.
great for business travel when you bring your furry friend along. they have a great outdoor space, and breakfast! Housekeeping staff are always a pleasure. The outdoor space is great for pets, and even team bonding BBQs after a weeks work!
This hotel is very nice and well maintained. The staff were helpful and kind. The rooms have been remodeled over the last few years. Nice pool that is uniquely set up. Half is inside and half is outside. Recommend staying at the very back building.
Very nice, clean, neat motel located in a convenient location in Arcata. All the staff were courteous and helpful in every way. No problems at all. Will definitely stay there again. Completely satisfied. Thank You All!
the best western that we stayed at in arcata,ca. was clean and the bed was one of the best ones we have slept in! besides our own. the weather was wonderful! we hiked some local trails. the Rim trail at Patricks Point, and the trail to agate beach. we also toured the LOst coast brewery, it was interesting.
very courteous, friendly, & informative check-in person - enjoyed the hot tub - shampoo & shower get dispenser in the shower - had to close the bathroom door because of dripping tub faucet & because there was a window above the toilet that let light in at night that could be seen while lying in bed - very good breakfast - the best sausage gravy
I've been traveling to the Arcata area for decades - and this is by far my favorite hotel in the region. I look forward to booking here anytime they have an available room. Clean, quiet, and comfortable. Fast Wi-Fi. Attentive and professional staff.
Fabulous service, above and beyond. Beautiful landscaping. Large comfortable rooms .Descent free breakfast. Indoor pool and hot tub. I've stayed at a few places near HSU but will definitely stay here again.
Although we initially had trouble finding the hotel, it proved to be a secluded oasis. Very quiet with lovely landscaping, a generously sized room and decent breakfast. We would definitely stay here again.
This has been a very consistent hotel to stay at. Very few problems and nice staff. They are dog friendly. The location is very busy and has a few very nice restaurants in the nearby area. Overall a nice hotel to stay at.
My husband and I were moving our daughter into Humboldt State University and a friend who had moved his son there the year before recommended this hotel. When we arrived, the exterior was lovely, with buildings painted a beautiful sea blue. We were completely surprised and delighted when we entered our room and discovered how huge it was! Even with 2 queen beds there was so much extra room, and the decor was lovely. The breakfast each day featured delicious biscuits along with other dishes, and there's an indoor/outdoor pool. We got fantastic value for the price! The location is fantastic, close to Eureka, Arcata, HSU, Trinidad, Holly Yashi's store (if you know and love her jewelry it's a must-see - they even have tours!) and more.
Over the past five years, while our daughter was at Humboldt State, we have stayed 2-4 times a year at Best Western Arcata. It's just the best! The staff are great, room is fine, and they have warm cookies at the front desk in the afternoon when you check in. What more could you ask? We will really miss going there now that she has graduated, but YOU shouldn't miss it!
Located on the coast with good access to the beaches and tide pools. The Redwoods State and national park close. This was late summer kids still out of school so some parks over run with uncontrolled young people.
The hotel was very clean, the breakfast was good but the pool is very cold and small. I would recommend the staff get training on local beaches and restaurant locations but overall you will enjoy this motel/hotel.
Idiots don't know how to use a credit card machine. Charged the wrong card and refused to fix anything because they don't know how to charge a card. Now i have to dispute with my card company. Whole stay was such a waste of my time. Should have kept driving and stayed at a motel 6.
Lisa C, Manager at Best Western Arcata Inn, responded to this review
We would be happy to look into your credit card issue if you would like to give us a call. If we have a training opportunity, it will be addressed. (707)826-0313
This hotel was way overpriced. The most it should have been was <$90. It is in a terrible (dirty & homeless) neighborhood. I'd opt for the Motel 6 next door if I were going to that area in Arcata again. Pool area was small, ok but out of towels. Kids are supposed to be free but room was $9 more for second child. Breakfast was a joke...very small area with 4 tables and 30 people at least. Breakfast person could not keep up. Asked for extra points on both stays, received a bag with 2 bottles of water on first stay. We paid less than this for BW Premium stays! So disappointed. Pillows horrible. Shower rod falling off wall. Was told extra points would be added to our account because of this. Will NEVER stay at BW Arcata again. Housekeeper was nice as was woman who takes care of garden. We are Platnium members and have never left a negative review...but this was a great disappointment.
Lisa C, Manager at Best Western Arcata Inn, responded to this review
I'm disappointed we failed to give you the service you expected during your stay with us here at the Best Western Arcata Inn. We are doing our best to keep up with the summer demand in our area. Thank you for your time to review our property. We will make every effort to make adjustments for our future guests. Children under a certain age are free. If you feel your billing is incorrect, we are happy to look into the matter. (707)826-0313
Typical older BW hotel, somewhat renovated, yet you can only do so much with the floor plan. Didn't feel overly secure here based on some clientele I saw. Overpriced definitely, I would say $100 max based on value you receive. Breakfast so-so; wifi ok.
I travel a lot and just went to Arcata fro business, I thought the hotel was clean and very friendly staff. I would recommend this hotel to everyone and I believe the Best western awards are very important.
Stayed two nights. Wouldn't recommend unless you are single or on a tight budget. People smoking outside room and smoke came in through ac. Shower was hot and cold, never constant. Cleaning ladies smoking in parking lot. Ice machine took 10 minutes to fill bucket halfway. Ants in room upon first opening door.
The hotel was less than average. The rate was high for what we got. The breakfast is nothing to write home about. There are better values. It was noisy and there was a pet smell in the room. I would not stay here again.
Lisa C, Manager at Best Western Arcata Inn, responded to this review
Thank you for taking the time to write a review. I would like to encourage you to communicate with the front desk when ever you find your room unsatisfactory. We will always do our best to make your stay comfortable and happy. There are many choices in Arcata, I hope you find your way back to us and give us another opportunity to provide you with your hospitality needs. Or perhaps try a Best Western Plus in our neighbor city Eureka. You may find the breakfast choices your looking for at a Plus location. If you have any questions. Let us know. We will be happy to help. (707)826-0313
We love this place. From the time you check in till the time you leave you feel special. Good restaurants are within walking distance. We recommend Kabob for excellent Greek food. Whole experience excellent
We recently stayed at the Best Western Arcata. As I have come to expect from this chain, the rooms were clean, service was good, and the quality fit the price. There is always some ambient noise in these hotels, and the rooms aren't luxurious at all, but are good quality and reliable for the price point.
We were a group of 4 couples on motorcycles riding down the coast from Canada. Arcata was our most southerly destination where we stayed 2 nights to enjoy the July 4th celebrations and rest up. The hotel staff were friendly, accommodating and made sure we were looked after. They explained the local haunts, called us cabs, and made ensured we had everything we required. There was a continental breakfast included, and a coin laundry service. And, they had no issues with bikers!!
I booked D I booked this trip via a priceline express deal for a three night stay. It was good value,clean but is a slightly dated hotel. It was quite and the breakfast was adequate. My daughter loved the pool and I enjoyed the hot tub after spending a few days at the Redwood np...
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Thank You for staying at the Best Western.
Fantastic pool/jacuzzi, excellent breakfast with a lot of quality choices, Easy check in and out, nice room with comfy bed. Nice area. Downtown Arcata was a little sketchy but Mexican restaurant was delicious!
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Thank You for choosing Best Western Arcata Inn for your stay. We are glad you enjoyed the hotel and area. Hope to see you on your next trip to the area.
Standard Best Western room. Second floor; no elevator. Outside walkway. Room furnishing could have used more thought, e.g., had a comfortable easy chair, but you couldn't see the TV from it, and there was no reading light near it. Very friendly and efficient check in and out. Not nearly enough seats in the breakfast area, so I had to skip it. Can't blame the staff for the Harley driver who warmed up his bike outside everybody's window for 10 minutes early in the morning. It's outside of town at a freeway exit with a grocery store, restaurants, and other services.
We booked this hotel for our wedding guests when we got married 9 years ago and the hotel was affordable and a quality stay for the grounds, pool, hot tub, and pet-friendly. This time the pool and grounds were still great but the room was average: pillows were too hard and I kept smelling pee next to my bed. My kids had already fallen asleep so I didn't want to wake them up to change rooms. I think a pet has an accident. I talked to the receptionist in the morning and she assured me that they would look into it and gave my points.
We used Arcata really due to it's very reasonable price compared to other hotels in the Best Western group and other hotels in general. The receptionist was lovely, sorted out my WIFI connection issues and those in the morning helped with my booking at Fort Bragg for that night. Nice quite room. Good pool and chance to wash clothes. Nice place - situation great for walks in the redwoods and visting the Ave of the Giants.
This is a classic basic Best Western but was very clean and staff was lovely. Priced a bit high but that is because there is really not many to chose from in the area. Mostly used as a one night stay for those travelling along the 101. Check in was quick. The indoor/outdoor pool was pretty cold as the temps were cooler than normal so would recommend heating it a bit. Neighbourhood (or all of Arcata I guess) is very grungy and seemed unsafe but this is a fine place to rest your head after a long day of travel. Would recommend stopping to get food before Arcata as options are very limited for healthy food in the area.
We decided to make Arcata our home base when visiting the redwoods. The hotel has easy access to the freeway. Our room was clean and comfortable. The breakfast was good but the seating area is on the small side. There is also a Mc Donald's right next door. The hotel is not in the main hub of town but that was ok with us as it what just a short drive. I would stay here again.
good location- breakfast was ok- rooms were clean -staff was great- pool was nice and so were the grounds- across the street were some shopping centers and places to eat -gas station at the corner- we traveled up to Klamath and down to Eureka
I loved the view of the river, the friendliness of the staff, the cleanliness of the room, the great breakfast (omelet made to order) and the ability to bring my dog. We had been traveling for several days and were ready for a relaxing evening at a place with a river view. We were able to sit on a small deck outside our room overlooking the river and enjoy a lovely glass of wine from the bistro as we bird-watched and wound down. (I saw three bald eagles flying over the river throughout the evening.)
I would never recommend this hotel. First of all it's location is way out of the main part of town. There is no reason to spend any time in the area around the hotel. The only positive is that it is close to major highways. The toilet showed signs that there were prior problems with it which by the way were not fixed. The toilet did not flush and was a mess. I would never go back to this hotel.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
I am disappointed we failed to provide you with the accommodations you expected. We encourage all of our guests to give us the opportunity to correct any issues that may arise during a stay. I can assure you we can and will address any problems concerning plumbing. Thank you for the information, it will help us better maintain our property for our future guests.
Excellent staff very clean rooms easy location to find its next to freeway But didn't here it. breakfast wonderful. pet friendly. great indoor out door pool family friendly. great area for children to run and play.
I travel often up and down the coast and find it harder and harder to find a nice hotel, that's dog friendly, in the Eureka/ Crescent City area. This Best Western is a jewel. Seriously. The rooms are huge, clean, quiet, comfortable and pet friendly. Grounds are well maintained. Service is outstanding. Cost is reasonable.
This was a great hotel for a family trip up the 101. The room we had was good sized, very clean and comfortable. The breakfast had lots of great options for everyone. There's a coffee shop across the street with yummy Mexican Mochas and a gas station for easy fill up before getting back on the road again.
Easy check-in, easy check-out, got a good rate for location & they accommodated us with a late request for a ground level room after my mother had a stroke between making reservations & our stay, clean rooms, okay breakfast could benefit some changes from day to day, convenient laundry
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Thank you so much for choosing Best Western for your stay. We look forward to seeing you again when you travel this way. I am glad you had a wonderful stay at our hotel.
Pleasant motel with nice beds and roomy accomodations. Plenty of space outdoors to walk the dog. Decent breakfast. Convenient location to Kebab house across the street and the downtown Arcata square. Freeway location doesn't impact quiet in rooms
This was a lovely place to stay. The hotel personnel were friendly and helpful and it was a quiet, restful night. It was close to my friend's home which made it even a better choice for staying at this place.
The guest room smelled of sanitizing spray so intensely that I felt nauseous all night long. There were vagrants eating in the breakfast area. I brought my dog to this pet friendly hotel but feel that caused me to be placed in a smelly room. Most unfortunate.
Lisa C, Manager at Best Western Arcata Inn, responded to this review
Thank you for the feedback regarding your say with us. We are willing to accommodate our guest when ever possible. If a room is unsatisfactory please let us know, we will do our best to make sure your stay is comfortable. Our pet rooms are cleaned very thorough, if you have a sensitivity to cleaners we are able to use only very mild detergent. We welcome the input for your needs at the time of reservation. I hope you will consider staying with us again if you find yourself in the Arcata area once again. -Lisa G.M. (707)826-0313
This is pretty much your standard Best Western. Service ok, room reasonably spacious, bed comfortable, sheets clean, good towels, bathroom small and a bit tired but fine. All the usual facilities - fridge, heater, TV etc. It's quite near the highway so the rooms down that end would be pretty noisy. The breakfast was not great but as I said, pretty standard.
Beautiful grounds, friendly and helpful staff, comfortable rooms and convenient to Arcata, Eureka and Blue Lake. Breakfast area is small but the food is good. Great place to stay and close to the Redwoods and the ocean. Definitely will return!
A delightful stay with superior service from Justin at check in. Thanks for the dinner recommendation at the delicious Kebab Cafe across the street. Hotel was easily one of the best Best Western experiences ever. Very pet friendly with plenty of green well maintained grounds. Quiet. Clean. Also had a very good breakfast. We would stay again.
When staying with a pet try to remember that not all people think your animal is cute especially when it pees near the door to room we are staying in. If I wanted a dog I'd have one of my own. You give good pet owners a bad name. And the hotel staff cannot watch you 24/7. Try being a bit more courteous!
We've stayed here twice now and would absolutely recommend this place,especially if traveling with dogs. The staff is bend-over-backwards accommodating, which is Soooo appreciated after a long days journey. Our room was huge, priced reasonably...not an easy thing to do on the Pacific Coast, and the bed so very comfortable. Best place we've stayed in on this trip!
This is a remodeled 2-storey motel with stairs to second floor. Painted in blues with lovely plants on the property. The indoor/outdoor pool was very clean and clear and so was the hot tub. The rooms were clean. I am quite sure we had room 127. he queen bed was very comfortable. The granite countertop in bath area was at the height for a five foot tall person. The toilets were very low, it came to mid-thigh. I am 5'10" and my husband is 6'4", so bending to use the sink was uncomfortable. The breakfast area was nice and the food was good. The coffeemaker in the room was for one cup at a time.
The rooms felt like they had been remodeled. The rooms were clean. Breakfast was a bit strange, as we had to use our room key to get through the door, and in the front desk, it was zoned off to the breakfast area. It did not feel welcoming. The area that the motel was located also was near a bus stop - so yes there are grocery stores and food places near by. Great stop for the price, however, most likely, we won't be back to this area. Conveniently located by the highway but just did not feel for the town.
I was travelling through with some friends on a motorcycle ride, and we typically stay at a Best Western. The grounds were clean, the rooms were clean, neat, comfortable, and the staff were friendly! While checking out of my room, I left my cell phone on the dresser. After arriving at our next destination in Petaluma, I discovered my mistake, and called the hotel. I spoke with the manager (Lisa) who was so polite, kind, and understanding. Lisa went out of her way, above and beyond, researching various options to return my phone to me.
My wife and I just completed a weeks vacation. Stayed in 5 motels, three of which were Best Western. The Best Western Arcata was the cleanest, most friendly and accommodating staff. We had a problem with our room, it was resolved immediately without any hassles.
We enjoyed our single night at the Arcata Inn. Fast WiFi, HD TV, comprehensive breakfast and comfortable beds. After a long day on our motorcycles, we appreciated the Jacuzzi and pool. Reception staff were excellent and knowledgeable about recent road closures (thank you guys, you helped us save time) The walls are a little thin - we could hear the neighbors, but were not disturbed. Good restaurants and shopping close by.
Lisa C, Manager at Best Western Arcata Inn, responded to this review
Thank you for the kind review!
The bed was fluffy and very comfortable! It was close to Humboldt University and had several eating options close by. Breakfast was better than a continental breakfast. Great value for the price. I recommend this hotel.
I have stayed at the Best Western Arcata Inn in the past as it is near my son's residence. I've always found it clean & comfortable, with a friendly, efficent and helpful staff. This time was no exception. I will be returning!
We had our twin 7 yr old grandsons with us and the trip was wonderful. The breakfast, the free wifi, indoor pool, great water pressure in the shower, all wonderful components to a great stay. There are a lot of homeless in the area, but they were everywhere in Eureka and Arcata. They were not allowed on our hotel premises so not a problem. I highly recommend this hotel.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Thank you. We appreciate your wonderful comments and hope to see you for your next visit.
Beds were so comfortable!!! That's the most important thing. Breakfast was disappointing. Many items were empty. The pool looked inviting - wish I had brought my swim suit. The location was good; easy to find and walking distance to anything you might need.
Lisa C, General Manager at Best Western Arcata Inn, responded to this review
Thank you for your survey about our hotel. We look forward to seeing you next time.
Best Western Arcata is a very nice hotel! Our friends recommended it to us. The rooms are modern, clean and very nice. The breakfast buffet had a good variety of foods - and the coffee pot is always on! The staff was friendly and helpful. It is so close to Humboldt State so it's a perfect place to stay while visiting students.
We stayed here when we visited HSU with our son as a prospective student. The exterior of the hotel looks like a very old hotel but the rooms themselves are clean and comfortable. The bed was very comfortable. The bathroom was a bit small and the shower head was a bit unusual but functioned well.
Reviews mentioning neighborhood are deceptive. Once you turn into the well-tended courtyard with attractive landscaping, any local problems are left behind. Swim pool and hot tub were nice. Breakfast only okay. Spacious room, comfy bed, very clean. I'm a very light sleeper and did not notice any noise during the night. Our room was downstairs facing parking area.
We booked this hotel due to its being very dog friendly according to reviews on other sites. That is a true statement--there is a very big grass area for dogs, and we were offered a dog treat upon checking in. There are plenty of options during breakfast, including quick pastries, or waffles and sausage for bigger appetites. The room itself was spacious, with two tables and very comfortable beds; bathroom could be bigger. The grounds were very clean, and there are paper towel dispensers along the hallway. We will definitely be staying here on all future trips to Arcata!
Very nice locale and comfortable beds an bedding. Great staff, however, the age and condition of the hotel and the quality of the breakfast keeps us from rating higher. In addition the TV was of only average quality and took a long time to come on.
Clean, friendly, nice breakfast offset the higher price. Good espresso a cross the street. Fairly quiet, not a party hotel. The nicer of the hotels in this area. Worth spending a little more to sleep better.
I stay here for business a lot. The rooms are always clean, and well cared for. I have never found anything broken or unkept. They serve a great bfast, and the staff is always willing to go out of their way to accommodate you.
The place was very tidy and clean, it obvious that they take pride in their hotel. I specified that I wanted a room with limited road noise and they obliged my request. The welcoming staff were very nice and were friendly on the way in and out. The breakfast was better then places we spent on this trip that were a bit more expensive. Trust me, the other places heard about your quality breakfast compared to theirs. No place is perfect and will usually get at least one gripe from me, but this one had nothing to do the the hotel or its quality staff. Below us was a small group of PlasticFarians (dreadlocked anglos pretending to be Rastafarians) that were burning weed all night that eventually lingers upwards. I actually witnessed them make a purchase right there in the parking lot. They were a bit loud, though it was not enough to go down there and give 'em the what for, but it was getting close. We liked the hotel and staff and if we ever decided to go back to Arcata, which is very unlikely, we would consider BW Arcata Inn.
Lisa C, General Manager at BEST WESTERN Arcata Inn, responded to this review
Thanks for your review!
We spent 3 nights at this Bestwestern in Arcata over Thanksgiving break while visiting Redwoods National Park. The counter staff were always helpful and friendly and there was free coffee or hotwater for teas all day in the lobby and cookies in the evenings. Check-in was a breeze, and our room came with 2 Queen-sized beds, a flatscreen TV, small microwave oven and mini fridge. The bathroom was on the small side, with sink outside. There was free wifi (with password provided) in the room and computer was available in the lobby. I used the pool and jacuzzi - half of the pool was indoors. Breakfast was good - we had choice of cereal, hot oatmeal, waffles, yogurt, sausage and biscuits, breads and bagels. Fruits included bananas, apples and oranges. Housekeeping was efficient, and completed by early afternoon. The hotel is pet friendly - many guests brought their dogs and could be seen walking them on the grounds.
Terrific place. We were happy with everything. The landscaping is gorgeous. It's obvious the gardner cares about each and every plant. Most of the plants have identification signs and it's fun to just walk around and look at everything. I was really impressed with the beautiful display of plants and considering we stayed in late November, that's something. I would stay here again anytime. Rooms were clean, staff was friendly, the breakfast bar was nice and dogs are welcomed. We'd come back again anytime.
We were pleasantly surprised by our very nice room, friendly front desk & clean grounds for walking the dogs. We checked in & had a couple of freshly baked chocolate chip cookies & a biscuit for the dog. The room was clean & the bed very comfortable, there was a cigarette burn in the chair but that was the only I found wrong in a very nice room. The complimentary breakfast the next morning was one of the best I've ever had, there was much to chose from. The grounds for walking the dog was nice & big, plenty of room to walk the dog. There were even pic nic tables to sit out with the dogs.
This is the first time staying at the Best Western Arcata, CA. The room was clean and very comfortable. The room had a desk and chair, recliner chair and a table and two chairs so I was able to sit comfortably anywhere. I also appreciated that the person servicing the room left a couple packets of coffee. The continental breakfast was very basic but adequate.
The hotel itself is nice, at bit dated. We got the whirlpool room, and the whirlpool is hardly big enough for one person. The walls in this hotel are tissue paper thin. There was a party going on in 4 or 5 rooms around us until 445 am. There were homeless people just about every where. If you are going to see the redwoods, don't stay in Arcata, stay in Crescent city. The homeless, hippies, pot smokers, and beggers are everywhere in Arcata. The breakfast was very nice, and so was the staff.
I called the Arcata hotel to make reservations, and the staff was very friendly and helpful making a reservation for a dog friendly room near the pet walk area. Check in was easy, again with friendly, helpful staff and dog treats to welcome my dog! The room was clean with everything I needed including microwave and small refrigerator. There is a large, grassy, safe dog walk area that is fenced on the highway side, and set way back from the street on the other side. The beds were comfortable with a large selection of pillows. There is a small indoor/outdoor pool and a hot spa tub.The complimentary breakfast included something for everyone... waffles, oatmeal, yogurt, bagels, eggs, etc. Both the housekeeping and maintenance staff had friendly smiles and hellos.The only thing that could make them better would be to add an enclosed fenced area with a picnic table to have your dog off leash to play with the other dogs. I would definitely stay here again.
We pulled in after 9pm and were thankful to get a room. It was nice being able to park right outside our unit. Helpful staff. The breakfast options weren't as plentiful as other Best Westerns we'd stayed at. Over all, a good experience.
Totally recommend this hotel. Staff was friendly, room was clean, and one of the best breakfast experiences I've had in my years of traveling. Several different bagels and coffee selections, as well as a nice waffle maker. Plenty of fruit, cereals, and juices. Staff was attentive and ready to replace any items that were running out. The check-in process was easy and fast. The girl behind the desk could not have been more pleasant, friendly, and helpful.
We were very surprised to find such a wonderful hotel that offered great service, comfortable and clean rooms. The room had everything one would need and was roomy, clean and comfortable. Lots of good lighting which you don't find in a lot of motels today. The staff were friendly, helpful and willing to help with any problems if needed., We would definitely recommend this hotel to any of our friends and family. Should we ever travel on this route again, we would definitely stay here.
As we have to come to expect from the Best Western Brand, Arcata,CA BW clearly a superior motel stay. Keep up the good work and we will always be coming back! This property clearly had a superior management staff as well as those we came in contact with in the housekeeping and front desk staffs. Clearly a job well done.
We recently stayed here and had a very good experience. Room was very clean and had really nice furnishings. King sized bed was super comfy. I'm used to Best Western's being nice, but I wasn't expecting this one to be among the nicer ones we've stayed at. Glad to say it was at the top. Cookies, coffee and tea at check in. Very nice breakfast. Biscuits and gravy, waffles with fun toppings, hot oatmeal with every fixing you could want, cinnamon rolls, bagels, English muffins, yogurts, applesauce, toast, and 4 different juices. The grounds were nicely kept and the location is convenient because it's across the street from a shopping center with a Safeway. The only thing I can complain about was the reception on the TV was very grainy. Nice flat screen TV, but bad reception. It was very stormy while we were there, si maybe that played a part.
Very well kept property. Beautiful plants, very nice rooms with all the amenities one could want. Staff are very friendly and helpful. Breakfast is nice, but a few additions would be a plus. The property was quiet during the night, which is always appreciated. Very convenient location. I would recommend to a business or pleasure traveler. Will definitely stay here again when in this area.
Very nice inn: clean, spacious, decent breakfast, great scenery, friendly owner. This is our second time to stay there, and it is very nice. Scenery is stunning. If you want a GREAT breakfast, go down the strew to the Sportsman's Inn. HUGE breakfast at a reasonable price. Lunch and supper are fantastic, too. Give it a try, you won't regret it!
My family stayed here for one night and really felt safe and comfortable. The grounds are beautiful with lush plants and green grass for the pets, though we didn't bring out pets. I even saw hummingbirds. There is an express coffee drive up and walk up across the street with a Rays Market for incidentals.
awesome location, great floral landscaping, easy access to 101 and good breakfast, loved the ground floor walk in access and the staff was extremely courteous, friendly, and professional were a lot of help with an early checkin great variety of tea and coffee all day long
We spend 3 to 7 nights on average every week in a hotel. This place is above and beyond! The Jacuzzi was awesome the Jets and the power of the water amazing, both in the Jacuzzi as well as the shower. The bed was fabulous and very cushy and the room was very clean. We got an upgrade for being a diamond member and upon entering the room were pleasantly surprised with robes actual glass cups extra soaps a bottle of water and some nice apple cider. Crazy that this place is hidden away behind a motel six and an eight I believe. Don't stay cheap if given the option, these people are great and this hotel is beyond clean. We will definitely be back here!
The office staff greets you with a dog biscuit! It has a large lawn where you can walk your dog. What more can I say if you are traveling with your family fur friend. The rooms are big and clean. The free breakfast is fine.
We love to stay here. The landscaping is beautiful and it is close to the beaches. Very friendly employees. Great cookies and snacks in the lobby. Nice breakfast buffet with several specialty coffee creamers. Clean rooms with baskets of extra shampoos, conditioners, shower caps, mini sewing kits, soaps, etc. This Best Western is way nicer than some of the BW Plus inns we have stayed in. Highly recommended and I will definitely stay there again.
As in the past the Best Western in Arcata was very comfortable, from check in to check out. The beds are some of the most comfortable we have slept in, even at hotels costing 4 time as much. Rooms are very quite and clean and quite large, only draw back may be that it looks more like a motor lodge than a hotel but don't let that stop you from booking
The Motel was in a busy section of the city, our room was noisy from the outside traffic, The TV didn't work so they gave us another room, which was kind of them. The kids were excited to go swimming, but the water was very cold, and it was advertised as indoor pool - it wasn't ! ( Half in and half out ). The laundry room consisted of ONE washer and ONE dryer, which was a joke! The breakfast was good however. I won't return to this Best Western.
Spent one evening in Arcata on way to Redwoods NP. Check in was a breeze and room was more than adequate.Hotel and grounds are very well kept, maintenance crew are very conscientious and attentive to detail. Office staff very polite and helpful. Close to restaurants and a quaint downtown. Very nice heated pool and hot tubl
Most of my favorable comments were mentioned in the title. I'll add that the room was quite large with ample seating, closet space, drawers for storage, microwave and mini-refrigerator. Our only complaint was that the television reception was such that we seldom got a full screen picture, and portions of the sides were cut off most of the time. We became aware that this was the satellite provider's doing, and that Arcata Inn had no control of the matter.
It is a great place to stay in Humboldt County. We stay here frequently whenever we visit. It is very dog friendly, yet very clean and attractive. The people are extra nice and helpful. With the pool and breakfast, and a big dog run area that is kept very clean and grassy, it is a great place. For a medium priced hotel, you can't get better in the area.
Rooms are clean which is very important and less important, the breakfast was meh. The bathroom is the toilet and bathtub (very small space) and the sink is right outside. Ice machines (2) are located on the first floor. One is between the 2nd and 3rd stairs, the other is at the corner. You need your room key to get into the breakfast room so don't check out first. Breakfast items included: biscuit and gravy, cereal, oatmeal, waffles (make your own), cinnamon bun, hard boiled eggs. I was expecting eggs and bacon or sausage like how the Hyatt and Marriott brands provide. I was hungry an hour later.
We stayed here when passing through Arcata and we're very pleased with the quality for such a great price. Staff was friendly, room was clean, beds comfy and even a decent breakfast with lots of choices. We didn't stay long enough the enjoy the pool facilities but they looked nice as well. The grounds were well kept and it is pet friendly as well.
We stayed here for one night on our road trip then another night on the way back. Rooms are clean and comfortable. You get free WiFi and a breakfast .you get fruit Juice teas coffee Cereal fruit bread. There is also a hot tub and a pool .there is a laundry as well. Staff were nice and friendly.
Great stay overall. BUT, need to update breakfast offering similar to many other BWs... Breakfast meat like bacon or sausage, warm eggs, FRESH fruit, HOT coffee, or warm syrup dispenser for example. Too many "flavored" coffee karaffes. Need at least one more regular coffee karafee as most customers drank regular which was out all the time, even at 7 AM, AND warm to cold. The free breakfast is always a deciding factor for me of where I will stay as I typically don't have time to go to a restaurant in the morning.
I love this hotel. They have the most comfortable beds, with soft, clean, fitted bedsheets, a clean room, quiet location, windows that actually open, air conditioning / heat with thermostats to set that actually work, great breakfasts...I just won't stay anywhere else. Super comfy and spotless.
Positive: Clean, quiet (no highway traffic noise), spacious room. Efficient front desk service. Comfortable king bed. Affordable price. Large parking lot. Negative: No elevators to the second floor. Mediocre breakfast. Overall verdict: Enjoyable overnight stay.
The room is big and clean, the beds firm and comfortable and lots of fat pillows. The grounds had pretty plantings and there was quite a large grass area for dogs. Front desk staff was friendly and helpful. I would stay here again
My family and I stayed here on the way up to Oregon. It is conveniently located to restaurants and stores. It is very clean and has spacious rooms. We loved the choices at the continental Breakfast. We would definitely stay here again!
My wife and were in town for a weekend and selected the Arcata Inn over a couple of other choices. The property had been nicely upgraded. Room were newly done, the beds were comfortable all fixtures were new. We found the staff polite and helpful.
I brought my High School Varsity Soccer team up to Arcata for a tournament, and the employees and accommodations were great. We come every year and stay here because they are the best! While my team can be a little rowdy at times, the staff were great at letting me know and showed great patience with them when I would not have been so nice.
We only stayed one night as part of our tour of Northern California, after driving through the Avenue of the Giants earlier that day. Our room was very large and clean with it's own kitchenette space. There was some noise from the highway but windows seemed to shut that out. Breakfast was better than the usual chain hotel with a good choice. The only downside was that there were no good restaurants within walking distance and we were reduced to a nearby Macdonald's. If we had thought in advance maybe we should have gotten something to eat before arriving, but didn't want to get back into the car to find somewhere after a long day. Easy connection to Highway 101 and 299 Trinity Highway.
The beds were comfortable. The continental breakfast was like a premium version with waffles, biscuits and gravy, bagels and toast, oatmeal bar and cereal and yogurt. The staff were very nice and friendly. The reason I would not be back is that we were awakened by a horrible smell coming into the room from the a/c system about 2 am. It lasted for about 15 minutes and we wondered if it was car exhaust since this is a hotel with outside doors. It was old and decrepit and needed maintenance. Look elsewhere.
Room was large and clean. Staff was friendly and helpful. The breakfast buffet was sufficient and well stocked. Easy to find and close to Rt. 101. Washer and dryer were on site. The cookies at check in were delicious.
Best Western hotel was a nice hotel in Arcata close to Redwood. Breakfast are pretty good with basic breakfast produckts, and the rooms are big and clean. It is easy to find with car from the freeway.
We stayed here when visiting the redwood parks. Comfortable rooms, swimming pool and a great breakfast made our stay enjoyable. The only thing I can ask for its too have a freezer in the refrigerator and then it would be perfect
This is an old-time Best Western with a wonderful garden. It is quiet, clean, and has acceptable wi-fi. All amenities you expect at a Best Western. Breakfast choices limited. First floor rooms nearer the office are quietest.
This is honestly the first time I have not found something wrong when staying at a hotel. The room was clean and well stocked, lots of pillows and everything was in good condition and working. On top of the nice room the staff was very friendly and helpful! I would highly recommend.
Our room was big, so we had lots of room for our stuff, & our dog. Big, comfy bed and pillows! Big, plush, clean white towels. The cleanest room we stayed in, during our 2 week trip. Pet friendly, too, but you'd never know it, it was so clean. The landscaping was done really nice. Pretty and green. The front desk staff was very friendly. We were exhausted and frustrated when we arrived. They cheered us up, and gave us some really good pointers on where to eat out, etc. We slept so good the first night, that we stayed an extra night. We didn't use the indoor pool, but it looked really cool. Maybe next time. I highly recommend this motel.
I just needed a hotel so that I didn't have to camp after driving 9 hours to an event... This hotel was recommended by a friend, and so I made the reservation. This hotel, checked off all the normal things, (clean, didn't smell weird) that I normally look for in a hotel, and then upped the anti, bu giving us a luxury experience. We had a King Sized bed, 48" TV, Jacuzzi tub, access to the pool and hot tub and breakfast in the lounge. I wanted to extend our vacation a day, just so we could enjoy the hotel. We plan on staying here again next year.
Have stayed at this property every month for 19 years. Consistently good. Close to everything, many good food choices within 10 minutes. Personally, I would not consider staying anywhere else. Breakfast is really good. Be sure to start your day with a big bowl of biscuits and gravy.
We just needed a centrally located place near Arcata and this was fine. The pool and hot tub were in good condition. When I reported that the TV needed fixed the front desk was very accommodating. The continental breakfast was as expected, everything was set up nicely.
Good service, good breakfast. The room was clean and stocked. They have different firmness pillows on the bed to choose from, which made it nice. My wife liked the pillows so much, she checked the tags to see who made them. Would love to see any hotel put California King beds in their rooms, tired of my feet hanging over the edge. I would recommend this hotel to stay at; it's right off the freeway!
I reserved thru expedia 8 months ago. It was paid at that time. I got and printed out my confirmation. Upon my arrival I was told there was no reservation or that it had been canceled by the hotel ? Expedia ?. We were a few days into a weeks vacation. It was evening and we were tired and expecting a 4 night stay at best western. although the desk clerks were very sympathetic and expedia both called and faxed my reservation they still refused to honor it, even though they had a room available for all 4 nights. I had to pay a much higher rate to get 2 nights. If I took 4 the rate went up even higher. I had no choise as every hotel in town was booked. We were forced to drive 2 hours north to get a room for our next 2 nights. Regardless of who's error it was I felt that it was very poor business to not honor the reservation when a room was available. I spoke to the manager the morning we checked out and he still didnt offer anything but sympathy for our botched reservation. expedia did offer us a $ 200 credit for our trouble toward booking an aditional 2 night stay at another hotel. Still, it would have been nicer had we been able to remain in one place for our redwood vacation. Shame on best western for not being more helpfull. I guess our business was not as important to them. In spite of everything the room was large and clean. My daughter enjoyed the pool and the free breakfast was very good.
Everything was nice at this hotel, clean, great breakfast, I recommend it. The staff is very friendly, fresh baked cookies in the lobby........the Jacuzzi was not working when we were there, which was disappointing but other than that, it was great.
We were pleasantly surprised at the quality and service at this property. We stayed one night on our way to the Big Sur. The room was well appointed with quality sheets and towels and exceptionally clean. The staff were very helpful and answered questions before we even asked. For all of this, the price was incredibly reasonable.
Very nice hotel with great service. Will definitely stay again . . . I lived for many years in the Arcata/McKinleyville area - moved away in 1982 so it was a blast from the past to stay in a nice place with great accommodations while visiting the area.
We usually stay in a Holiday Inn or Marriott Hotel, but they were so expensive for this area that we decided to try the Best Western. The beds were some of the most comfortable we've slept in and the rooms were very nice. I would highly recommend this hotel. We were there 3 nights.
Stayed here one night while traveling South on a summer kids trip. We had stayed in may different budget style hotels on our 17 days out. This was much better than we expected. The staff was super nice. Young people who actually looked you in the eye, smiled, and spoke to you like a normal person. The staff was surprisingly polite and helpful. The room was modern, clean and worked out very well. We had 2 adults and 2 children. The beds were great, the pillows were good, and large new TV. We did enjoy the pool which we don't always use in a hotel. It half indoor and half outdoor which the kids love. A very nice sitting area around the outside pool area. For the size property they have here, they did a goo job of adding little sitting areas, parking, grass and plants to give it a nice look. You can go outside and hangout in the grass are if you like. It was quiet, and clean. Its Humboldt County so there are homeless that hang around across the street. Across the way is a shopping center with options for food but you will have to walk through a few homeless who may ask for change. They were harmless but I wouldn't send my wife or kids alone. It was not big deal to us at all. I would absolutely stay here again in the future.
This hotel is motel style, however, the rooms were clean and fairly updated. There are a few pools but no fitness room. The breakfast is standard best western and just fine as well. This hotel is just fine for a night or two. It is close to the 101 exit and it is about a 10 minute drive from downtown Arcata.
Very pleasant one night stay. The room was clean and spacious, the bed was comfortable, it was quiet, breakfast was good, and the staff were the friendliest we encountered among the seven places we stayed on our vacation. Arcata itself is a lovely town with lots of restaurants, but if you don't want to travel the mile or so into town there are also many places to eat very close to the hotel (which is in a newer area just north of town).
So impressed by this hotel. The staff was always friendly and helpful. The grounds are beautiful, wonderful variety for breakfast, and the rooms were modern and very clean. Wonderful place if you are traveling with you pet. Large grass area for them. Best all around hotel.
A friend and I went to Arcata for a weekend on a lark and after reading reviews and checking prices we settled on this hotel. I'm so glad we did! Our room was clean and spacious, and had both a mini fridge and a microwave. This was a great place to land each night of our trip. The beds were comfy and the water pressure in the shower was amazing. The free breakfast had a nice selection. Plus, there's a Pokestop and we caught many Pokemon ;) (I'm enjoying imagining how quickly this review will be hilariously dated.) I'd totally stay here again.
Both rooms were clean and comfortable. It was the best price that I could get at a nicer hotel in the Redwoods area. The breakfast was continental and OK for a continental but I like eggs and potatoes in the AM.
We found this BW to be clean and all employees to be helpful, nicely dressed and courteous. We will continue to stay at Best Western Motels on our travels around the country side. I have stayed with Best Western Motels since 1980 and have never found one to not be nice.
Trip of Oregon Coast first stop was here. Very nice clean hotel grounds were excellent. Pool was an indoor outdoor with hot tub. Pool was open till ten which was a plus since we arrived late and grandson was looking forward to swimming. We had to also make this our emergency stop on the way back home because of an injury. Nice beds were a plus to my back injury. They were quite helpful when I called and needed a room on the way home. They have a great complimentary breakfast and coffee available all day. Thanks for making our stay enjoyable.
We needed somewhere to stop in our north California adventure and this fitted the bill pretty well. The rooms were good and checkin was very pleasant. It was very easy to find. The room was clean and the area was good. We walked across to the shopping area and thought it was ok. We really enjoyed the Mexican. Would happily stop here again.
The landscaping at this hotel was really outstanding. Kudos to whomever does that job for them. It was beautiful. Everything was spotless outside too, and since they do allow pets, you know that means someone is working hard to keep it looking this good. The room was very nice. It was oversized and not crowded as some hotels can be. This is an older property and a classic motel with outside corridors. So you will have people and children passing your windows frequently. Also, if steps are an issue, make sure you get the ground floor. There are no elevators. The breakfast room was too small. People were generous about sharing their tables, but it was still difficult to find room and many were trekking food and drinks back to their rooms - no easy task with the stairs. This hotel was close to the highway but not to the center of town. You will have to get back in your car to go anywhere near there.
hotel was quite, clean and helpful nice staff it was only one night but we would stay there again we enjoyed the pool and hot tub. A nice personal touch were the fresh baked cookies on the front counter my husband went back three times to enjoy them. The breakfast was fresh, the dining room was clean and plenty to choose from.
We stayed here for one night while touring the pacific coast. Check in staff were just ok, there were 2 girls working in there, helping us interrupted their chat and I felt like they rushed through to get us out of there, not really answering questions, etc. I felt awkward about the whole check in experience. There are no elevators, so make sure to ask for ground level if you can't do stairs. There is an on-site guest laundry and pool room, but they close really early. The room was just ok, a good spot to sleep and be on our way...it could use some updating. Continental breakfast is available with the typical offerings.
The rooms are clean, the staff is friendly and helpful. The hotel does show it's age, but the furnishings are up to date which helps. You can hear the other guests, especially the ones upstairs.I f I had a choice I would book an upstairs room, or maybe you'll luck out an not get the elephant pacing the room for an hour at midnight. I swear I don't know why folks can't be a little more courteous when traveling and realize those heavy footstep are like thunder in the room below (by the way not the hotels fault, just wanted to vent).
The first thing I noticed was each room has a purple door. I loved that. The staff was very friendly and the room was comfortable and clean. I wasn't a fan of the breakfast. The pool is an inside/outside pool. I didn't like the low wall that divided it. A child playing could easily hit their head on that wall. It's right off the highway and there was lots to do close by.
I was attending my 50th class reunion for Arcata High. We chose this motel because it's in a great location. Easy access to Trinidad and Arcata. The staff were very helpful. The breakfast exceptional. The room was quiet and well appointed. We really enjoy BW properties.
Convenient location if you are travelling - near Highway. Well kept grounds. Very welcoming staff. Room large, clean & very comfortable beds. Breakfast very good. No complaints - good hotel Advice for eating - we would probably have been better taking staff recommendation to drive to central Arcata to find a restaurant to eat. Regrettably because we were tired we instead walked across the road from the Hotel to a very grotty shopping mall which had a couple of poor eating options (we had Chinese buffet which was not great). This mall was full of homeless people several of whom approached us and hassled us for money - quite unpleasant and threatening - AVOID
Great place, well landscaped, clean hot tub all six days, friendly helpful staff, great breakfast, home made oatmeal, yum!, good place to make as home base for exploring Redwoods, beaches, etc. Close to downtown Arcata. Room faced freeway at back of room, yet very little freeway noise, well sound-proofed.
The outside of this Best Western is an older style, but it's well maintained and has beautiful flower planters around. The inside of the rooms are nicely remodeled with the MOST COMFORTABLE mattresses I've ever slept on.
We loved staying at this motel. Access was easy, quiet location. Great staff, welcoming and professional with good suggestions for area restaurants. Room was large and comfortable with a good/comfortable mattress. The breakfast offered several options, hot and cold. The breakfast staff was friendly and professional. The grounds are nicely maintained. Although we did not use the pool (in-door and half out) or spa, the area was clean and people were enjoying it. There was a fitness room. I had requested an accessible or ground floor unit and we were offered a convenient ground floor room. This motel lived up to our expectations for a Best Western and this is the reason that when we can't access our WorldMark time share, we look first for a Best Western in the area.
This Best Western was the nicest one I have stayed at. Everything was clean. Lots of green grass for doggies. Was going to travel further north but that Best Western did not accept pets so we stayed here. Other places were booked also. Room very nice. Great water pressure in the shower. Good choices for breakfast. Lots of parking and trash cans. Nice directory of things in room which other BW's don't seem to have anymoire
Clean and easy access for our road trip. Staff was great and a typical continental breakfast. Great value for the money. This hotel is very close to Eureka and this Arcata location is much nicer and cheaper than the BW in Eureka! Stay here you will enjoy it!
This hotel was lovely! Excellent room, very fast check in process. Cookies every afternoon, and a great breakfast buffett. We will definitely return to this hotel again and again. It is also dog friendly, has a clean pool and a nice large jacuzzi. Best surprise: we had a jacuzzi bath in our room. Nice touch.
A well appointed comfortable room in a motel lushly landscaped met us on the last day of our road trip along the Oregon Coast. Great service from a friendly staff at this otherwise ordinary motel located in a strip mall area north of the old town of Arcata. Would definitely stay again and recommend it to friends.
Stayed one night on a California road trip. Made reservation a week before our stay, booking directly with the motel. Pictures made the place look great, but when we drove in thought we might be at the wrong place... not impressive from the outside. Once we got in our 2nd floor room we were very impressed. All the amenities including a small jacuzzi tub, only big enough for one, but very relaxing. There were also robes, chocolates and sparkling cider and bottled water. Good breakfast for guests. Great place to stay in a small town! Dog friendly too.
Very convenient hotel with large comfortable, clean rooms. I had a single King (although you could get two queens). Rooms include bar fridge, microwave, desk, table etc. The bed was very comfortable. The bathroom sink is in the main bedroom just off to the side and a separate toilet and shower and very small bath. The was no safe which was the only thing really missing. Overall this was very good value for money and would be comfortable for families. It's also pet friendly (but no bad pet smells) and had a reasonable selection for included breakfast including mostly continental but also biscuits and gravy etc. It is walking distance to a coffee place and shops but I suspect most people would be driving anyway. Free wifi was reliable.
Traveling with my family and were appreciative of the cleanliness, friendliness of staff and the great pool! We only stayed one night but it was a good one. Breakfast was great too! Lots of choices. The room was quiet and the location was convenient.
I found that the staff in the dinning room were very professional and very good with their guest. The presentation although spread out was very cramped but the staff came to the help of the guests. The location of Arcata was very close to all of the State Parks. I liked Patrick's Point very much and I went to Humboldt State Museum which had some great displays. In the evening we had dinner on the coast at a restaurant that looked like a lumber mill. The dinner was family style and had a lot of good food. For a great break I can recommend Arcata Inn Best Western.
Pick this one on line and we were really pleased. The room was large and clean and comfortable. We were able to walk to get something to eat with several choices. The staff was friendly with cookies waiting for us upon arrival.
I think the three people I spoke with at the front desk during my stay were some of the nicest I ever met at a motel. Truly exceptional. There is a large grassy area for dogs (leashed). The room was adequate and the bed was comfortable. No complaints.
We spent 2 nights at the Arcata Inn this past weekend. When we drove up and saw the 'older styled motel' we wondered if this was the right decision - but it definitely was. The rooms are nicely appointed, clean, spacious and comfortable. Staff excellent.
we arrived tired after a 697 mi 1 day drive, we were greeted by a very friendly staff given our room and had the breakfast times explained .the room was a very good choice, since my wife had her laptop with her Having a desk was great .Room 111 ground floor across from the pool was good. WE were very happy for the soundproofing of the room.across the street the Kabob cafe serves Gyro hambergers. THE BEST. The comp breakfast was very good many choices. THANK YOU ALL FOR A GREAT STAY.
This hotel has everything when you travel with children and beds were very comfortable. The breakfast had many choices for adults and children. The pool and hot tub was just what I was looking for after being in the car all day.
We were ending the first day of our road trip and had traveled for several hours. This place was far enough off the highway that we did not hear the traffic at all. Restaurants (fast food and dine in) were right across the street. Hotel staff was very nice and accommodating. We had a room upstairs, with a nice comfortable bed. The bathroom is a little on the small side but other than that we had a very nice stay and would recommend this hotel to our friends.
We have stayed here twice and have been greeted with friendly service; a clean, comfortable room; and a bathroom with a window. We skipped the hi-carb breakfast, but it appears to be at the higher end of similar "free, hot breakfasts". Best Western does a great job of training it's staff and has exceptionally personable people working in it's establishments.
We were pleasantly surprised by the quality of the Best Western in Arcata! The staff was amazing and gave us a wonderful room with a king sized bed that was super comfortable. This location is in Valley West and is extremely secure, making us feel protected. Although we didn't know it, they also offer Grab and Go bags for travelers, something we really love. The breakfast didn't offer any eggs or meat but did have oatmeal, waffles and the usual cereals. The highlight of the breakfast was the freshly baked cinnamon rolls! Yummy! This will certainly be our go-to place in Arcata from here on out!
This hotel was surprisingly good. It is located in a convenient area for people visiting Humboldt County and the pricing was comparable to other properties. There are many hotels in this area and we've stayed in a couple that had sketchy people hanging around. This hotel does not allow transients to hang out (I asked) and is protected somewhat by not having open spaces nearby.
The Arcata Inn is a great location to stay if you are planning a trip to the redwoods. It makes the perfect place to use as a base to start out each day on your adventure to the north coast and Redwood Parks. I would love to see this location upgrade their breakfast to full offering we were looking for a little more than continental breakfast more Hot items eggs and the like if they upgrade this it will be the perfect place to stay. We will return here again. the location is great and all the staff is wonderful.
family trip to niece's Law School graduation in OR -- BW is the "best" in the west/east/ north/south!!! We have tried many over the years - most are resort quality with supurb staff and service. Arcata and Agate Beach were notalel this trip.
The room was clean but could use some updating. The shower was nice and clean and the water pressure was great. The bed was a little soft for our liking. Carrying the luggage up two flights of stairs is a work out.
Double queen room large and clean. Bathroom clean. Bed superb. Great nights sleep. Breakfast had numerous choices of everything. Most extensive continental yet on this trip. Couple arguing outside their room about 2am woke us, but soon settled. Definitely worth going back to.
This was a stop on our 101 highway trip. I've never had any issues with Best Western plus they offer free parking and breakfast at this location which with the good reviews tempted me here. I was pleasantly surprised at the quality considering we paid less that $80 for the night! There is ample parking and the room was great. Very clean and a good size! The breakfast area was quite small but no worries just take the food away! There are lots of shops and fast food joints within walking distance or nice restaurants a short drive down the road in Arcata.
This hotel is nice, clean and comfortable while moderately priced. Staff at this particular BW are AWESOME! I had no problems of any sort, but enjoyed the overwhelming reception and friendliness of staff on all shifts I dealt with. The cookies in the lobby are quite tasty as well!
I'm a BW gal. When I head to a particular destination, I always look to see if there is a BW in the area. This was my first stay at this particular BW. I was with friends, and we stayed one night, left for a night in Oregon, and then returned for two nights. The location is good, right off the highway, and there are restaurants within easy walking distance. I like that I can count on a refrigerator and a microwave. The room was clean, comfortable, and quiet--my criteria in a motel. Though normally I don't pay attention to the landscaping, here the motel makes nice use of local plants. I noticed and appreciated that. Very nice.
Room very quiet and clean and super comfortable bed! Had friends right up stairs, never heard a sound!! Staff was all very nice and professional looking, very helpful! Great place to stay! Although the freeway is close, the room was really quiet! Enjoyed my stay!
We were traveling from Oregon to California with our Shih Tzu. This hotel offers beautiful grounds with tons of space for the pets. Lots of grass and area for them to be walked. Rooms were very nice and quiet and we were right against the freeway and never heard it. Staff are very friendly and professional. You will enjoy your stay.
The rooms here are large with really comfortable beds. I can't get my head around the Best Western chain having their sinks outside their bathrooms. The shower was the most powerful shower I have stood under, it was amazing. It is a shame we didn't get a chance to use the hot tub or the indoor/outdoor pool. What was disappointing was breakfast the next day, the person in charge was not keeping an eye on things and it seemed to take a long time to refill the coffee canisters. There are lots of fast food restaurants within walking distance of the hotel. I would like to thank the receptionist who suggested we go to the restaurant at Cher-ae Heights for an amazing sunset experience. The sunset and view were amazing, however, the service at the restaurant was dreadful.
I was in town on business and found my stay to be quite comfortable. My room was large, clean, and the bed was comfortable. The refrigerator was off when I arrived to save energy but cooled very quickly. The staff was very friendly and helpful. Breakfast was just average continental fare. Although I did not have my dogs with me; this is a pet friendly property and I loved the look of the dog area. It was so much larger than most and appeared very clean. Will stay there again.
location was good, but the freeway noise was pronounced. The breakfast had no variety . Same every morning. No meat items, no potatoes, only waffles and hard boiled eggs. It is not that the room was cheap, but we have stayed at Best Western hotels that were more upscale and still cost the same or less
I stay at this Best Western Frequently. The staff if great. They have added a couple of items to the breakfast. Hot Oatmeal with the trimmings and Plain Yogurt which I love. The only thing missing from their menu is hot eggs.
As with most BWI, the staff was very friendly and welcoming! The room was very spacious, especially for not being a "Plus" or "Premium" BW. HVAC was spot on and ample hot water was available. The bed and pillows were like floating on a cloud and we slept soundly! The only reason for 4 stars was the breakfast. It was crowded by 7:30 and the space is very limited. There were no scrambled eggs or sausage as is customary with most BWI and the orange juice was very diluted. Nonetheless, the biscuits and gravy were good. The fruit was below average. But don't let the breakfast stop you from staying at this location...there are plenty of places to eat right across the street and there is even a grocery store if you want to just run in and get something! I have to say, the cookies at the front desk were some of the best we've had at any hotel property! The front desk staff was the best!
We have stayed at the Best Western Arcata Inn for almost 16 years during our stays in Humboldt County. We are very happy with the pleasant and helpful staff and the nice, clean rooms. After so many years there, almost everyone knows us and makes us feel welcome once again. Best Western Arcata Inn will remain our motel of choice whenever we visit Humboldt County.
This is a very good stop along the way in Northern California and was the best buy of a recent trip. The rooms have been redone and are fresh and comfortable. The staff are friendly and there are restaurants nearby. They have a complimentary breakfast for a bite before hitting the road. The second floor rooms are preferable from a noise stand point and we haven't found any thing that compares with this along the coast for convenience and value.
Stopped on a long drive, did not see any sights in Arcata. The motel next door to this was yukky and some bums hanging outside the McDonalds two doors down, but this hotel felt very safe. The grounds are closed in, very well kept, pretty landscaping, the room was very very clean and large. Nice small pool. Friendly staff. It was quiet and we got a good night sleep. They need more laundry facilities, just one washer and dryer, had to wait for them and the dryer did not work, otherwise I would give them a 5 star review.
I needed to stay in the area for business, so I chose this hotel based on other reviews. The location is great -- not too far from the highway 101 exit. The front desk staff were very courteous and efficient. The property looks a bit run down, but the rooms are very clean, and the bed was extremely comfortable. The T.V was nice, and it had all of the basic channels. Internet is free and much better than most hotels. I was ab it worried about potential noise from the highway, but it wasn't an issue. The breakfast was O.K. - cold and dry cereal, various bread options, a waffle maker, but no eggs or protein. Also, it is pet friendly.
Overall, this place was OK. The people at the front desk were nice and the room was decent. However, the one issue we did run in to were ants. The room had ants, especially in the bathroom area. The continental breakfast was good, but they needed a LOT more seats. As the title says, for the price this place was just OK, but there appear to be some nicer places in the neighborhood.
Thank you to the check-in person who helped me get a lower level room (because of arthritis - going up and down stairs hurts). You were kind, conscientious and your got the job done. I screwed up and you made it better - thank you!
Great service with helpful recommendations for sights to see. Really nice breakfast was offered in the morning; everything was nice and fresh! The room was clean for the most part, but the bathroom window was rather odd.
We have stayed here numerous times but this last trip no one stepped up with any effort From the front desk to departure all we got was excuses One problem after another So much for the Reward program
I stayed on the first floor and there was a constant pulsing sound of running water (About 1 pulse per second), and it was very bothersome. I don't believe it is a common problem, as other reviews don't mention it. The problem may be solved if you stay on the second floor. Other than that, the room is very good. It is large, however it has older walls, although maintained and cleaned very nicely. All of the furniture was kept in good condition as well. The beds are very comfortable and come with very large pillows. During breakfast, there were not many items available. There was no meat, and the hard boiled eggs were cold. Other than the few problems, it was a nice stay and I would return again.
We chose this hotel for our stay in Arcata as we usually have very good experiences with the Best Western brand. We were in Arcata to visit Humboldt State University with our daughter. The hotel was very close to the college and many beautiful beaches as well. The front counter staff was very helpful both at check in and check out. They answered all our questions. The property, although older, was clean and our room (211) was very spacious. The only problem we found were the number of homeless people roaming the streets. We didn't notice any on the property though. Directly across the hotel was a small shopping center which had several places to eat and a grocery store. We walked to Round Table Pizza, ordered our pizza (expensive but delicious) and brought it back to the room. The breakfast was standard continental fare, nothing special but adequate for our needs. We will definitely stay here again when bringing our daughter up to the college.
I'm not sure what you are asking here. I'm looking the receive my traveling card. I want to receive my discount as soon as possible. I've already have missed out on many discounts in the past and feel at I am owed something for my loyality.
Stayed in Arcata so we could look at the Humbolt Sate campus. It was in the perfect driving location. The staff was friendly and ready to please. The breakfast was full of options like fruit and cereals. My daughter is vegan and my husband cannot have gluten but they had plenty of choices for them. They could improve the waffle batter as my 13 year old did not care for it. Our room was a bit small but clean.
I drove 4500km from Vancouver to Anaheim and back. This was the most reasonable and most relaxing hotel on our trip. The breakfast spread was very good and I would stay again. The hotels in Eureka were full so we stayed here 1 night.
After checking in, I tried to enter the room, but the keys didn't work, so I had to go back to the front desk and have them re-do the keys. Upon entering the warm room, I discovered that the AC didn't work properly. Upon laying on the bed, I found it to be way too soft. Since It was late, and since I was tired, I didn't want to have them try to remedy the issues. Not usually this many issues with Best Western, just not a good experience this time.
The rooms are very spacious and very quiet despite being next to a freeway,breakfast was adequate and the location was ideal being close to the freeway to go either north or south and also close to McKinleyville which has a host of places to eat.
Very spacious (standard) room with 2 queen beds and 2 desks. As celiacs we were delighted that they had Gluten Free bread for us at Breakfast something that Crowne Plaza and Hyatt Regency's don't even have (this year's travels). We usually stay at a VRBO in Arcata but this is our new go-to property. Fair value and much better than the adjoining properties that charge the same.
This Best Western property is a little smaller than many of the others where we have stayed; but it made up for it in service. Quick efficient check in (and check out.) Our room was an end unit at the back and was very quiet. We talked to many of the people staying here who indicated that this was a regular place they stayed. After eating breakfast and enjoying the ambiance; I could completely understand their reasoning. We'll be back!
So maybe this is not the most fair review. We were there over Halloween. Do yourself a favor and be elsewhere if at all possible unless you like being awake all night. Loud partying, frontdesk could not do anything, police refused to show up until daylight. Scattered drug use stuff, roaches, pipes (broken), clips, bags full of weed. (Right I just made this place popular) people laying on the sidewalks passed out... It was a real mess. Unless that is your thing... Stay away... Front desk attitude was, and this is an actual quote, "it is halloween in Arcata, what did you expect?" Yikes!
We were really happy with this accommodation, where we stayed for 3 nights. We were visiting a friend who goes to Humboldt State. It is a relatively small motel, but was excellent in just about every way. The rooms were large and reasonably priced, compared to many other CA locations. We had 2 chairs around a small table, plus a desk and chair, plus an upholstered comfy chair. This worked out well because we were there with other people, and we could sit and visit in the room. The microwave and frig were great to have too. The shower worked super-well, as there was a lot of water pressure. I am tired of staying in accommodations where the shower has one of these "green, low-flow" shower heads. This means you have to stay in the shower twice as long to wash your hair, so where is the water savings? Surprisingly, the breakfast was very good at this Best Western. There was the usual assortment of bagels and sweet rolls. They had a great coffee set-up with several types of coffee in thermal pots, plus syrups and whipped cream to make fancier coffee drinks. In addition, they actually had protein foods like yogurt, boiled eggs, and cheese sticks. I found a couple ants wandering around the bathroom; the heavy rains must have driven them in. I told the front desk and they were "on it" immediately, and even gave me extra reward points for the inconvenience. The in-room wifi was absolutely great. It was always available and had a strong signal for all 4 of our devices. This place is a winner, and we'll stay here again when we come back to Arcata for a visit!
Older hotel very well kept and clean lnside and out,Quiet with good beds pool was nice with novel inside and outside sections spa was clean and temp was nice, Staff was friendly and helpful,. would stay again,
Room was average. Clean and nice. Hot tub was nice. Too cold this time of year to use the indoor/outdoor pool though. Free breakfast basic continental. Coffee in the room was awful but the coffee in the breakfast room was good.
Our room was clean and there was plenty of parking. The pool and hot tub were very nice, albeit very chlorinated. The breakfast was decent, but didn't offer any meat and the only eggs were hard boiled. This is a good location for visiting the redwood forest. The gentlemen working the desk in the morning were very friendly and had great recommendations for places to sightsee.
Pro's: great location and price for where it is in Arcata. Near 101 and 299. Across the street from grocery store, fast food and my favorite Kebab Cafe (a must try-excellent). The grounds are clean and room was fine. A true Best Western Con's: I wasn't comfortable walking around after sun set. The bus stop is a mecca for the homeless and transients. The parking lot across the street had every exit blocked one day by someone holding a sign. I'm ok with the homeless but this area had more than its share for some reason
This Best Western is conveniently located off the freeway but is not noisy. It's close to the bay, has restaurants across the street which you can walk to and the staff is incredibly nice and helpful. The beds at the Best Western are always extremely comfortable.
For some reason, college towns in California do not seem to have really nice hotels. The best you can hope for is something clean and quiet. That is what we got at the Best Western. The staff was very cordial and made us feel very welcome. Our room was spacious, clean, and comfortable but outdated. This is an older property, and the rooms open to the outside. We did not travel with our dog, but the hotel allows pets. There is a very nice, large grassy area for dogs. The wifi was good. The breakfast that is provided was very, very basic. What we really liked about the hotel was that it was very quiet, in spite of the fact that it was pretty full the weekend we were there. One of the things we didn't like is that they do not provide small shampoo, conditioner, etc. They have one of those dispensers in the shower that they fill up with shampoo, conditioner and shower gel. Ours must have been clogged as the conditioner barely came out. Who knows how long that stuff had been sitting in those dispensers? Yuck.
I choose this place totally off a website. It is in a good location (maybe hotel row?). Places to eat nearby and close to the freeway. The rooms are nice and spacious. The bed and pillows excellent. Surprisingly great breakfast. Free too! Fresh cookies available all day. But the best was Robert at the front desk. He made me feel welcome, he is FABULOUS.
This motel provided a warm, dry, cleanish place for travelers. It seemed a bit outdated, although carpets look fairly new. For a pet room, it did not smell, so that was very gratifying. All in all, fair value for what we needed.
Bryan has been here since we started coming to the coast, always friendly and knowledgeable. 7 yrs ago signed me up for Best Western rewards. We enjoy the breakfast and the spa/pool every time. The rooms are always nice, clean and comfortable. Great job staff! Compliments to the house keeping for an outstanding job! We will be back.
Everything was great, only just make the pool and the jacuzzi with a temperature gauge to make the water temperature warmer. The breakfast was very plentiful and my room was right next to the vending machines which was nice when I needed a quick snack.
I have stayed at this property for over 500 nights over an 18 year period. During this time, the property has been consistently upgraded in ways big and small. Locally owned, the Inn is friendly people doing their best to make sure you are at home while you are away from home. Great value.
We had traveled all day through on and off bad weather. When we finally arrived in Arcata, it was really raining and was very dark. The staff recommended a great restaurant for dinner and gave us very good directions, which were much needed in the bad weather. When we came back into the lobby, we discussed our travel for the following day. We planned to go to California. A better route was recommended, which turned out to be shorter and faster. The route that looked good on our map actually was about 80 miles longer and through bad snow. The gentlemen also gave us a BW map of three states and Hawaii. This was actually a better map than our old Rand McNally and easier to keep. The map alone was a big bonus. Thank you B.W.
We have stayed at the Best Western Arcata Inn whenever in the Humboldt County area for the past 16 years. Obviously, we are happy with the motel and its staff. The staff remains fairly constant, and it is always nice to enter the door and have whoever is at the desk say" Welcome back." The rooms are always neat and clean, and the grounds are kept up nicely. This is where we will continue to stay as long as the facility remains the same as it has for the past 16 years we have enjoyed it.
A very pleasant stay in Arcata over the Christmas Holiday. Having the indoor hot tub directly across from the guest room was quite nice during cold, rainy weather. Staff was extremely helpful and cooperative. I will definitely stay there again when I return to visit family in the area.
The Arcata Inn is our idea of a perfect hotel for a road trip. The property is very well maintained, the staff are always cheerful and helpful and the rooms are comfortable. There are some very interesting things to visit in the Arcata area and even though the Arcata Inn isn't right in the middle of town it is very well located for almost everything one would want to visit.
Positives: Laundry service, pool, and hot tub in hotel. Close by car to tourist sites. Hotel is well maintained and staff is friendly and helpful. Negatives: Immediate neighborhood is safe but charmless.
First... I checked in with front desk they were so helpful and kind. The homemade cookies were amazing!!! Robert helped me with my luggage, and Aubrey showed me a list of restaurants and parks to go to in area. The room was very clean and new looking, and quiet at night. The breakfast waffles were yummy! I would recommend this place to anyone. cant speak for the hotels on the rest of the block but this one is a gem!!!
We enjoyed staying at the best Western, Arcata. The service was great from check-in to the cleaning staff. We really appreciate the fact that they allow dogs. They also have an area for them behind the hotel which is great.
for the price it was a good hotel,I never use the breakfast they offer at any hotel,but from what i have seen this hotel has a decent selection,the beds are great and the rooms are quite,I would say the only bad thing i could say about this hotel is they allow pets,for some people that is a good thing,I have never found anything in the rooms that would indicate that a animal had stayed in the room
We were expecting a little more since it was rated so highly on Tripadvisor. It was fine. Basic place but nothing special. The bathroom floor was a little sketchy to me so I threw down a towel. It was mostly quiet tho we could hear the person next door watching the news in the morning. They do have wifi but I couldn't get mine to connect.
I have stayed here many times over the last seven years. I often stay here when I am visiting Humboldt State University. The motel really isn't a destination itself, however if you have a family and need a place to stop and relax for a day on a long trip it will serve, and children will enjoy the pool. There so much to see and do in the immediate area that you definitely need to take some time to look around – from the ocean, Patrick's Point State Park, downtown Arcata, and then there's Humboldt State which almost always has loads of activities going on. But back to the motel; the staff are friendly, the rooms have always been clean and comfortable. The breakfast are a simple selection of toast, waffles, hard-boiled eggs, fruit, yogurt and the like. The catering staff do appreciate tips. The free wifi is nice as well. Overall a fine place to stay when you're visiting Arcata.
This was my 2nd stay at this hotel and I will continue to come back. Reasonable price and a very friendly staff. Large rooms. Nothing extra fancy but simple and well done. You can't go wrong staying here.
The room was very clean and comfortable. The breakfast was fine. I was disappointed that the rooms were not enclosed within the hotel that they opened to outdoors. I try to always stay where the rooms are entered within the hotel. I travel alone and feel safer in the rooms inside the hotel. I did feel the hotel room was overpriced compared to other hotels.
The accomodations were nice and convenient to my son's apartment (near Humboldt University). There were plenty of fast food places nearby as well and easy freeway access with little noise. It is also convenient to Eureka (7 miles) where there is more shopping and restaurants.
Really like the hospitality the employees give you. They really make you feel welcome and at home. The place is very clean and close to restaurants. Great location and easy access on and off the freeway. Plenty of parking and truck parking.
We only stayed here one night on our way through California. The motel is well maintained and easily accessible from the highway. We had a room on the 2nd floor overlooking the lobby. We requested this so I could keep an eye on my motorcycle. Very accommodating staff and they had no issues with making that happen. Clean rooms, good wi-fi and a great breakfast with lots of choices made this a welcome and positive choice. If we have to come through this way again, I would definitely stay here.
The room was large and comfortable and the staff was friendly. Good location just a few miles from Humboldt State and downtown Arcata. Breakfast was fine and the wifi was fast. Some noisy guests our second night. We would stay there again.
For once, the website pictures for this hotel do justice to this Best Western. Clean, comfortable and up to date rooms with all of the amenities a family traveling with a dog would need. Great area to let your favorite four legged traveling companion stretch those four legs. Nice breakfast. Will keep this one on our list to return to when we come back thru Arcata
Very clean, friendly staff, and the grounds are kept up. I love this hotel and would recommend to family and friends. The rooms are always clean, the grounds are pet friendly and staff is helpful. The breakfast offered is better than most with a lot of selections.
This is perhaps where "Best Western" got the name because BW Arcata Inn is one of the best Best Westerns we have stayed at and could set the standard for all in the price range. The property is clean and well maintained inside and out and the staff act like they are actually happy you are staying with them. The breakfast was surprisingly good with a presentation of an excellent variety of food and drink but the fresh cinnamon rolls were worth the trip by themselves.
Excellent place for a clean, quiet, and comfortable stay. Did not use the pool/spa or try out the continental breakfast but I knew they were available. This was just a quick business trip and I wanted to feel comfortable away from home.
a real charmer, nice rooms/service, beautifully done gardens; highly recommend Rob Fowler as a birding guide in Arcata marshes .... although he's not associated with motel .... hope the staff at motel know about him
Thought everything was really great. Good service, very comfortable bed and room, Quiet . Nice breakfast . Reasonably priced. Close to any shopping needs you may have. Good restaurants across the street. Very close to the freeway , yet no noise heard.
the day I got to this property I had flown 5.5 hours from ohio, jumped in a rental car in sacramento, and drove another 6 hours to arcata. half of the drive was on a very scenic, but very slow and winding, 2 lane road through the forests. to say the least, with travel and 3 hr time change, I was pretty dazed. I was greeted by a young front desk staff member named Aubrey. after checking in and driving the length of the parking lot to get to my room, there was Aubrey. without being asked, she had walked down to where i was. she grabbed a bag or two and helped me carry them up the steps to my second floor room. thank you Aubrey!! you made an impression that will bring me back.
We went over reviews for the area hotels and decided on the Best Western. I must say that we were very happy with our choice. The staff are very nice, the gardening is spectacular and the rooms were the cleanest I've ever seen. You give Best Western a good name!
We really enjoyed this hotel. EVERYTHING worked well. The Staff was helpful, available 24 hrs., and plentiful. The Room was spacious. The bed was very comfortable. There were plenty of chairs, tables, and dressers. The pool was both indoor and outdoor. It was very nice as was the hot tub. The breakfast was also very good. We had fresh waffles, hard boiled eggs, oranges, bananas, cheese, juice, coffee,tea, yogurt and there were many items we skipped. Great hotel for the price.
Conveniently located off Hwy. 101 in northern California between Eureka and Crescent City. Everything was up to the Best Western accommodation standard, welcome cookies at the front desk, local newspaper, and friendly welcoming staff. We travel with a dog and they had a welcoming treat for her too. The indoor-outdoor pool and spa were functioning and clean with plenty of towels on hand. The room was very well appointed and comfortable. New TV, working fridge and microwave and even a recliner to sit back and read the newspaper. This was a great choice!
We were met with a smile and a welcome, quickly given our keys and instructions which was important as we were very tired after a extremely long day. The room was clean, well painted and had nice quality furniture and decor. The carpet was in good shape. I was pleased to see a recycle bin in the room. The grounds were well kept with a gazebo and picnic benches on a large grassy area. There were many different flowering plants which were well trimmed. The beds were comfortable although the sheets felt a little rough. We were comfortably warm while sleeping and never had to turn on the heater. The TV was of a decent size and was a flat screen Philips. The desk was large enough to accommodate computer and various papers. The toilet was not a water saving type and I was surprised that they weren't using the water saving trick of a brick or a full 2 liter bottle in the tank to save water in this drought stricken part of California. The knob on our bathtub/shower was marked incorrectly in direct opposition to the plate under the knob. I nearly scalded myself when I used the knob as my guide. The outdoor/indoor pool was actually of a size large enough to do laps (albeit only a few strokes from one end to the other) and the temperature of the water was almost comfortable (I am from a warmer climate). Breakfast was a bit more than the standard continental with hard boiled eggs, biscuits and gravy, a variety of coffees and string cheese plus a choice of cereals or oatmeal of course. The attendant was great (and friendly!) and worked hard to restock and keep up with the influx of individuals. The hotel is probably not in an area you'd want to go walking or running in but largely because of the nonexistent lighting on the streets and it is in a more heavily trafficked area. The room was fairly quiet however.
Has a great indoor outdoor pool. reasonable breakfast. nice size room. pet friendly. Staff was very helpful. easy access location right off the 101. good value for the quality of the rooms and breakfast served.
The room I had was large with two queen size beds. I didn't find the one I slept in to be very comfortable. The room was very clean and the television and other accessories were all in good working order. All the hotels seem to be in the same area which to me is too far from the great little township of Arcata, especially if you like to have a drink with your dinner. Breakfast was a simple affair of helping your self to cereal or muffins etc. It didn't appeal to me at all so I gave it a miss!
When we arived no one was in the office to check us in , (A PIECE OF CARDBOARD ON COUNTER SAID BE RIGHT BACK) BY TIME THEY CAME BACK THERE WAS SERVERAL PEOPLE AND A LARGE DOG IN LOBY). waiting to check in. While I was checking in the dog was running around and standing up and leaning on counter, after he gave me my room key he then told the owners to put a leash on the dog.
While we thought this hotel was over priced for the season...we were impressed with the pains the ownership has taken obviously to keep this older "court style" motel in good shape. It was clean and comfortable enough for one night. They even labeled the flowers/plants planted around the courtyard. Very sweet.
nice place to stay and great for traveling with dogs, nice area to exercise dogs and good selection on breakfast. Staff was helpful when I called ahead to make reservations. Note to other people that travel with dogs: Please clean up after your dogs
Decent accommodations at a reasonable price but noisy. A block away from Hi-way 101, and the outside pool, in the middle of the motel green area is open until 10:00 p.m. so kids screaming made it hard to relax or sleep before then. Breakfast area was very small and over-crowded in the morning. Make you own waffle machines. Fantastic free chocolate chip cookies- more chips than cookie!
My family and I love this hotel, we'd prefer to stay here over any other hotels in the area. The rooms are clean, spacious, and aside from the passing fellow guests very quiet. The pool are is very clean and nicely decorated, love going in the jacuzzi. The property is very nice and well manicured with beautiful plants and flowers. There's picnic tables and barbecues available. Heck, even the pet area is pretty! Breakfast is pretty average but they have EXCELLENT coffee choices and creamers. My one and only complaint is that the breakfast area is too small to cater to the amount of people frequenting it. More than 6 people and it becomes a bit uncomfortable and cramped. If they could expand the building a little, it would be great. I will continue to stay here with my family and I would recommend it to anyone staying in the area.
Hotel is off the Interstae, clean rooms, good size, breakfast average, small area for it. Didn't use the pool but it looked good (1/2 indoor 1/2 outdoor with a partial wall). Not much around there for amenities, but if your looking for a 1 night road trip type of hotel this is good. Although if I was driving through this area again I would probably try to stay in Trinidad! Such a beautiful small town.
We stayed at the Best Western in Arcata, CA this weekend. We haven't had the best luck with hotels in Arcata in the past. Best Western staff, was more than friendly when booking the stay over the phone. Upon arriving we were greeted by the front desk, and offered fresh baked cookies. The staff made sure to explain where the pool, hot tub and breakfast were located. Our room was clean, and had more than enough included. ( mini fridge / small freezer, microwave, ac,) and other small extras including, real glasses for water, make up remover pads, on demand with current movies, and high speed Internet wifi. The only minor complaint I had, was that it was a little louder than expected. I think next time we would request to be on the 2nd floor, rather than the first. I also was a bit bummed that the rooms all faced to the outside, more like a motel. The previous Best Westerns we have stayed at were all indoors. All around, great stay. We will definitely be back!
I stayed at Best Western Arcata Inn for one night and it was a super nice experience. The staff was very friendly and my room was extremely comfortable, especially given I was on a road trip on my own carrying a bunch of things. The breakfast was good and they have some nice facilities. Terrific hotel! I highly recommend this hotel to anybody staying in Arcata.
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