Best Western Hotel at 108, Stockholm

There is a lot to like about this hotel . It has a new and modern vibe, it's clean, with a great location 25 minute walk from Gamla Stan. The breakfast is very generous as well. My caution would be aware that many of these rooms are extremely small. It was barely big enough for one person. It's perfect if you are a solo traveler and won't be spending much time in the room. If there are more than one persons be aware of the room size when booking. I will also say the front desk was extremely helpful particularly the young lady. I had to check out two days early and she went out of her way to help me get refunded for the two nights I did not use. That pushes this to a 4 star.

Good place to stay in Stockholm. An underground station is 100 m near, so getting to city center is easy. Suitable for wheelchair persons. Absolutely professional and kind stuff. Good breakfast. Liked my stay here.

I am frequent business traveler and visit Stockholm often and I choose this hotel because of short stay in Stockholm and meetings around Sveavägen and with my experience with Best Western Hotel at 108 its the worst customer service experience by the receptionist Martin. No matter if you are new or not its important to treat your customers good and always remember customers don't buy products or services. They buy good feelings and solutions to problems. I traveled from Dubai to Stockholm with the shock I was offered a room in the basement without a window even tho the whole hotel is empty due to covid-19. As per booking the single room has tea/coffee maker and electric kettle and offers Gluten free breakfast but no trace of anything Gluten free. I asked kindly several times if possible get a room with window and the reply was No, I have booked a single room without window and upgrade was not possible. The Hospitality Industry suffered greatly during the Covid-19 pandemic and still some hotels like Best Western Hotel at 108 in Stockholm, Sweden so ungrateful and treating their customers bad. I would never ever recommend this hotel to anyone in my network no matter of how good the location is.

I had to book a room in this hotel. Unfortunately the booking was canceled due to the closure of the hotel. The hotel staff contacted me in the name of martin sock who is extremely responsive and willing to help. Martin quickly helped me find and book a great room in another hotel for the same price. Unfortunately, I did not manage to meet with Martin personally, but I am sure he is a good and responsible worker.

Guys ,Best Western Hotels are great .Price and quality is excellent . Staff is very good,they always ready to help u with advise or with some thing else. Breakfast always in time and very tasty. They have very good coffee machine and fresh juices

Stayed at thot hotel as late as this past weekend, our original booking at another property got cancelled, so we had to find something else. As this was close to our original location and in the same price range it was an easy pick. Turned out to be a very pleasant surprise, newly open, calm, clean, great location and good value! Would go back in a hart beat!