Reiseziel
Oklahoma City, Etats-UnisDas SureStay Hotel by Best Western Oklahoma City West befindet sich in Oklahoma City, Oklahoma, in der Nähe von Oklahoma City Outlet Mall, FAA Academy, Dell, UPS und FedEx. Der Six Flags®-Wasserpark „White Water Bay“ liegt nur wenige Kilometer entfernt. Westgate Marketplace bietet eine Vielzahl von Restaurants und Geschäften. Nach kurzer Autofahrt erreichen Sie Bricktown, ein Unterhaltungsviertel mit verschiedenen Geschäften und einer guten Auswahl an Restaurants.Wenn Sie nicht unterwegs sind, können Sie das kostenlose drahtlose Internet (Wi-Fi) in unserem reinen Nichtraucherhotel nutzen. Jeden Morgen sorgt ein kostenloses Frühstück zum Mitnehmen für den perfekten Start in den Tag.
SureStay
LABEL_ITINERAIRE
"Best bang for your buck"
This is the cheapest place of the best western brand I found in the Oklahoma City area. just perfect for the solo traveler doing cross country. The room are basic with all the essential like fridge TV,etc. The room was cleaned the bed was comfy. The breakfast is basic with oatmeal cereal, danish, muffin, yogurt and fruits and other basic food item but that was enough for me to start the day and hit the road.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. I hope that we will impress you with exemplary service during future visits.
"Comfortable stay"
Newly remodeled rooms, very comfortable and affordable price. Friendly staff, easy and swift checkin and checkout. Safe and quiet location, near lots of restaurants. Internet was fast, well lit parking. Highly recommend.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
"Great visit "
My stay was wonderful. The location is amazing. The staff was so friendly and helped me with all of my needs. The rooms were very comfortable. I would recommend this hotel to anyone at anytime. Thank you.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
"Great customer service "
Nice and clean. Good customer service. We were very happy with the location of the hotel. It was in walking distance of the outlet mall. It was very clean and comfortable for my families. The staff was amazing to us and our kids.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
"Scary, Unpleasant Stay"
While the room was clean and the beds were comfortable, the A/C kept up awake all night; lighting gave us headaches; furniture was shabby and worn; toilet seat was loose; no stopper for tub; staff had difficulty understanding, speaking and reading staff computer screens.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the areas we can improve the guest experience. We apologize for the inconvenience you faced and will surely forward your valuable feedback to our team for improvements. I hope you will give us another opportunity to provide you with a better stay.
"Personal Trip"
The rooms were renovated and clean. Shower water pressure was great and the water was hot! The free breakfast does not have many items, but that was not a big deal for us. Close to lots of stores and restaurants.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
"Great especially for price"
I had a great experience. The rooms was clean and freshly upgraded and redone. The t.v. was big, the beds comfortable, convenient location. Despite other reviews saying so, I found the property to be pretty quiet. No person's lurking around. No people making me feel uncomfortable of unsafe. The staff was friendly. Breakfast had more than I expected. Overall a great experience.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
"The minimum room at a reasonable price."
This motel features the minimum accommodations for a reasonable price. Don't expect it to be a Wyndum, Hyatt, Hilton for other 5 star hotel. You get what you pay for in this case. But it has the bare minimum necessary for a stay.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Dear Guest, A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our Team hopes to have the chance to serve you again on your next visit.
"Night stay"
I went there to stay the night before working in Oklahoma City. The cost of the room was decently priced. The rooms you could tell went through a remodel. I will stay here again when going to Oklahoma City to work
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, We get inspired by the great feedback and comments we receive from the guests like you! Our Team thank you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.
"A good place to stay near Fort Sill"
We stayed here for 2 nights to attend my son's BCT graduation. It was a great experience. The Staff were nice, the breakfast was good and the breakfast area was maintained clean. It looks outdated but it was safe to stay there. 9 mins away or less from Fort Sill.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, Thank you for your positive comments and for staying with us. I'm so pleased that you found us a clean, comfortable and friendly place to stay. We focus on offering a guest experience that will satisfy a wide range of travelers. We loved serving you and look forward to having you back the next time you're in the area.
"It's okay"
Deadbolt on the door didn't work. Parking lot/outside was a little sketchy. Nice rooms overall tho. Rooms are updated. I had no idea where the ice maker was in the hotel. Lobby is small. There was no one at the desk to check in so I had to call to get someone to come
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback, however we apologize for the inconvenience faced by you. We will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services.
"Thanksgiving trip"
flooring work was being done from 9 to midnight in room above us, keeping us awake. Bed was not very comfortable. This was already the second room because the TV in first room didn't work. After long day on the road I was too tired to gather up our belongings for another move, so I didn't call the desk. Poor planning on their part to have this work done at night. we won't go back.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, Thank you for sharing your feedback. We sincerely apologize for your sub-par experience. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
"Terrific value."
Room clean and comfortable, especially for the price. Location noisy & scruffy, but convenient. Do note that you have to make your own coffee in the room in the morning (Oct. 2021). I'm sure I will stay here next time I visit family in the area.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, Thank you for choosing us for your recent stay. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team. We are looking forward to serving you again on your future travels.
"Awesome sauce"
Great staff who goes above and beyond to do their jobs. I have been coming to this specific location for 6 years. Same staff who is doing tremondously well as a team to keep things upright and in position.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
"An OK hotel"
The price was a little high for what we got. The room is in need of serious repairs. No breakfast... again. It might be time to consider other brands. In fact, I have figured it out that without the breakfast that almost any other brand offers the same value for less money.
Sophia Gutierrez, Owner at SureStay Hotel by Best Western Oklahoma City West, responded to this review
Hello, Thank you for your time and valuable feedback. We apologize for the inconvenience faced by you. We will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services.
"Sad & horrible"
I like the location.Ok rooms.But they had burnt holes in the mattresses.Only had one face towel and two big towels. I checked in with kids and I still couldn't get another face towel like we was all suppose to share that one towel.They say no pets allowed but I seen some big pitt bulls,heard dogs barking during the night and the morning.They will find any petty reason to keep ur deposit.They kept mine cause it's two trash cans in the room and I had trash in them plus an extra little bag of trash.I mean I did stay three nights and have kids.I want ever go back.
"Satisfying stay and Excellent location off I-40"
Made it easier with kids staying at SureStay , Room is very clean, comfortable, morden and looks like just been renovated . It was very convenient to have nearby many choices of restaurants and plazas to shop in.The best thing about our stay was that rate was very reasonable and clean room. We will definitely stay again.
"Excellent Room and Service"
Way greater then expected. The room was very well kept and clean. Did not have to think twice if room was sanitized. Great location easy off and on from freeway. I would and will recommend this place to stay without spending fortune.
"Nice place and friendly staff"
we really had a great experience staying their for 3 nights. My friends really the like the wallpaper that's was in one of room it was refreshing to see that type creativity on rom and the tag is friendly and caring. I would really recommend this place.
"Nice stay and attentive staff"
Clean and comfortable room. Seems like recently renovated. Wish they serve breakfast, so we don't have to spend time to go to restaurants around. Surely will stay there again. The property is well maintained.
"Mr. Rakesh Desai"
We have stayed at this hotel and absolutely loved it! The service was great, all the accommodations that we asked for were met and we were very satisfied with our stay. The staff is also very friendly and willing to make sure that the stay and time at the hotel is enjoyable. They don't hold back making sure if the customer is satisfied and happy with their stay. So glad that I ended up booking for my family to stay at this hotel! I would 10/10 recommend my friends and family to stay here! Also during this time as they keep their rooms and all the public spaces within their hotel clean and sanitized. It really made us feel safe within the premises.
"Roadway inn"
Clean rooms and great location. Also Taco Bell across the street. Close to downtown and everything we needed to do. Trip advisor requires 200 minimum characters so disregard the following text please and thank you.