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Best Western Resort Country Club

4.5 / 5
1162 Avis Tripadvisor
Pachgaon-Taura Road, Gurgaon, 122105 Inde  Kopieren !
Telefonnummer : +91 7290073447
Meine Forschung

Vorteile des Hotels


Golf vor Ort oder in der Nähe


Bügeleisen und -brett


Tennisplatz auf dem Gelände oder in der Nähe
Kostenloses Frühstück
Klimaanlage im Hotel
Restaurant vor Ort oder in der Nähe
Die Stärken


Golf vor Ort oder in der Nähe


Bügeleisen und -brett


Tennisplatz auf dem Gelände oder in der Nähe
Kostenloses Frühstück
Klimaanlage im Hotel
Restaurant vor Ort oder in der Nähe


Delhi ist der wichtigste Knotenpunkt für Reisen in den Norden von Indien, und unser Resort ist nur 45 km vom internationalen Flughafen von Delhi und 65 km von der Stadt Delhi entfernt. Die Fahrtzeit nach Delhi beträgt rund 1,5 Stunden und zum Flughafen 1 Stunde. Die Stadt Delhi dient auch als Basis für Reisende, die über Nacht zu Reisezielen wie Mussorie, Nainital, Manali und Shimla gelangen möchten. Das Best Western® Resort Country Club befindet sich an der Autobahn Delhi-Jaipur in der Nähe von Manesar, umgeben von Senffeldern in sattem Grün. Pink City (Jaipur) und Taj Mahal (Agra) sind jeweils nur 200 km entfernt. Vrindavan und Mathura sind 150 km entfernt. Nahe gelegene Sehenswürdigkeiten sind beispielsweise der Tijara Jain-Tempel (60 km) und das Nimana-Fort (70 km).



Gebildet aus de 1162 Gästebewertungen
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raghavs829, 20 Février 2024

Awsome place with so many activities for kids and youngs Best food and best service they never say no to anything i will 100% recommend to all and kids dnt want to go home it is such a beautiful place in lap of nature and speciall toy train camel ride lawn tennis pool table tennis and lot more

Jatin G, 20 Février 2024

The experience at Best Western was amazing. It was a comfortable stay and the hotel staff, specially the restaurant one, were so helpful that whenever anything was needed, it was provided without delay. I'll recommend staying at Best Western. Thank you for making the stay so great!

"Worst Rooms in the resort"
Voyager470196, 14 Février 2024

Don't waste your money in this resort. We paid a good amount for a room in which we got a pentagon (5 wall unsymetry) room with a TV on side wall so u can't even see it. Else we need to choose a interconnecting room with no privacy. After paying too much u will get a bed with separated mattresses which will tease you whole night. Then if u want to take a shower bath you need to stand in the bath tub, when everyone knows when u are standing in bath tub extra care need to be taken. Overall not recommended at all. Other options are better and cheaper nearby.

"Not good"
Aishwaryajain1988, 07 Février 2024

Not worth the money, food is ok and service is not upto the mark especially if they have another events aligned you will find delay in services. Plus , their delux category room is also small so be cautious while booking standard room and check .

"Great Place in the Lap of the Nature (#StayCation)"
Shailesh J, 04 Février 2024

I was referred by Mr. Brqjesh Jha, he has suggested me this place a year back, however due to my outstation trips, I couldn't visit. We however decided to visit this place and I must say me and my wife enjoyed the place for it's closeness to the nature and hospitality by the resort staffs. This luxurious property provides a perfect blend of modern amenities and traditional charm, ensuring a memorable stay. Very good property right on the outskirts of Gurgaon. The staff's hospitality is unparalleled, ensuring a memorable and personalized stay. Mukesh Jha ji at the property has ensured that our stay at the property was comfortable and great, that's to him for great hospitality. They made sure that necessary arrangements were in place and that we have a good experience. During our 2 day stay we were happy with the quality of food and taste, it was superb.

"Best Western you are really Best"
Passenger02770610119, 23 Janvier 2024

It was an amazing experience,we visited here for a corporate day outing,we were visiting here first time so was afraiding of experience, though it is located at outer edge of the city, But the hospitality which we got by Mr Raman Mishra, Mr Mukesh, Bhim Singh, Shahid Ali,and others really appreciable.This team doens't have Word NO in their dictionary whenever and whatever we asked they have provided us. Heads off to all Kitchen staff also who prepared a fresh and lip smacking food , the balance of spices was amazing. House keeping -We never asked for cleaning the staff was so attentive. All maintenance staff.everything was well maintained Front office was well dressed up and professional in interaction with us. The most memorable things which I observed here, Some of the staff was not well qualified like diploma holders or having 5 Star hotel background, but the way they were treating us much more better than a diploma holder staff, Whenever we cross any staff they always wish us by saying Namaste Sir. Very thankful to Mr/Mrs Sodhi keep these kind of people. Mr Raman Mishra and team you are rock.

"office trip to Best Western Resort"
Culture58042499960, 30 Novembre 2023

Our recent office trip to Best Western Resort . The well-appointed rooms were not only comfortable but also impeccably clean, ensuring a restful night's sleep after a day of team-building activities. The staff at Best Western Resort deserves special commendation for their warm hospitality and attentiveness and food was delightful.The best part of the resort is the open spaces - the huge lawns, open coffee tables, gabbanas, zhoolas and lots of outdoor activities like cycling, horse & camel rides for kids & all, two swimming pools, spa etc.

"A memorable outing to Best Western Resorts"
Voyager30286446198, 27 Novembre 2023

Attended a function at Best Western Resorts yesterday. A well laid out & nicely kept place. The staff is courteous & takes pride in looking after the guests. Special mention about Mr Mukesh & Mr Bhim Singh for their exemplary & praiseworthy conduct.

"Family Reunion made special and unforgettable!"
455kanikab, 05 Octobre 2023

Best place for a Family Reunion! We had a family union and were unable to finalise any place with decent number of rooms. Finally found this one.. Lalit from the booking team helped me close on the bookings very smoothly.. Moving on to check in process.. Ashish on the front desk was prompt and helpful for all the queries. Moving on to our stay.. it was a memorable one.. perfect place to have people of all age groups.. something or the other for everyone.. the property is huge so you can always go around and enjoy your personal time too.. We had some senior citizens in our group.. and Raman ji and his team helped us to arrange special food for them.. It's a great place for a family staycation.. close to Gurgaon and away from city's hustle bustle.. Your phone's network may not work at all (which is a blessing in disguise), so you are highly dependent on Resort's Wi-Fi.. Overall a great experience and stay to remember.. Thanks to the entire team for making our Family reunion a success..

poonam b, 01 Octobre 2023

Overall awesome experience in terms of stay, cleanliness, food, staff, activities, pool...Mr Mukesh Jha and Mr Bhim are very cooperative and polite...must visit place for family and friends...thanks for amazing hospitality.

Wander56182131177, 01 Octobre 2023

excellent experience...clean and sanitized rooms...nice place for family and friends....nice activities.....very good hospitality especially by Mr mukesh jha....would like to visit again soon....thanks

"Very good"
525aartis, 30 Septembre 2023

Stay was amazing. Staff was too corporate . Amazing hospitality by Mr. Mukesh Jha. He has given his best to serve the guest. Truly commendable person. Food was amazing. Overview 5 star to the stay. Thanks

"Foundation Day celebration with Team"
SumitD465, 28 Septembre 2023

Very well organised and supportive team starting with excellent Sales team Uma shankar ji was ver helpful, hand over to deliver the same was awesome with Raman Mishra ji being there. And for the day coordination both Mukesh ji and Dharmendra ji was there till the last mile to make the experience memorable.. wonderful team and good place to be .. Food and beverages was very good and served with hear .. special thanks to Mukesh ji and Sonu

"Trip to Best Western Resort Country Club "
RAJESH KUMAR S, 27 Septembre 2023

It was a nice experience in Best Western Resort Country Club...... We would certainly come back........ Thanks to the entire team of the Best Western Resort for making my daughter's birthday memorable... Our experience was unforgettable....

"Dream Stay in a Dream Resort "
FarAway03465142971, 27 Septembre 2023

Super fantastic stay due to the super delicious food and of ourse the best staff, led by Ms Pooja Kush. It was our second stay and surely, we are coming back for the third time as well. Thank you....

"Extraordinary People, Extraordinary Experience"
Quest29191297975, 10 Septembre 2023

If there's slightest of a chance for someone to visit them, please do so!! Mr. Sengupta (GM) and his team will make your stay a memorable one, to say the least. Ramesh Kumar's hospitality, Bheem/Kamalkant from the restaurant, or Peter from the activity team will make you feel at home and of family. Kudos to the team for making us feel the same.. Will see you again soon!

Excursion40692595403, 09 Septembre 2023

We stayed this hotel for over two days. We enjoyed the hospitality this hotel offered. Ghanshyam Bhagat and Mukesh jha were fantastic. Both always helped us whenever we needed. Restaurant team took a sincere care of me and my family members with best hospitality and they made our stay memorable and joyful. Very grateful for Raman Mishra and the hotel management hiring such professional and caring staff in the Restaurant. we always remember this trip because of delicious food and great service.

"The staff was very courteous and humble. You have huge area to entertain ourselves and we did not have any problem."
Trek41488549614, 04 Septembre 2023

The stay was very comfortable, especially thanks to Mr. Mukesh Jaha taken personally for memorable stay. We had a great fun over there, enjoyed all the meals, but required little improvement in the breakfast.

"Great Experience"
Flyer34266911581, 03 Septembre 2023

We visited with a 3 year old kid, wanted good place for him to explore things staying in single place Kids friendly Food choice in buffet, ambience, staff behaviour, cleanliness all were amazing We loved it, visited second tym n 3rd visit hopefully soon. Thanks Pooja(the reception staff) who has been very polite n patient for all our query Thanks Country Club for Wonderful stay!

"Fraud alert"
Wanderer36194571398, 01 Septembre 2023

Fraud alert!! Worst hotel Nothing is in working condition The pool is so dirty They cheated us by saying pool is working when we went there pool was not functional The gym is also not working properly The equipments are so old and everything is overpriced

"Perfect & a must place to visit with kids & family."
Jatin S, 26 Août 2023

Perfect place for a family specially those have kids, this place is just wow. The amazing space & the vast area in which this is constructed. Found this place while randomly searching out for the best & near by resort to Delhi NCR. We Saw some videos for this resort from you tube, which made us more crazy to book the same for my family trip with my kid. Once we reached here, we received a warm welcome from the reception team. Specially Pooja ( Frontdesk Reception), who helped me to get a good room with a perfect balcony view of garden. Such a hospitality we were getting there, Pooja explained all types of fun activities such as horse/Camel ride, kids toy train, kids swings, Rain dance, swimming pool, DJ night with a blasting sound to enjoy the beats, go carting for kids, tennis/badminton/volley ball/Cricket spaces, a big chess playing space, tambola game , kids special toys section etc. Food is also good, they have buffet and alacarte as well. Everyone should atleast come once & enjoy this place. I am good to come here again n again.

"Amazing place with best hospitality in Manesar"
priarora1, 26 Août 2023

Amazing place to visit. Ambience is so good. There are so many activities you can do with your friends and family such as camel riding, go karting, horse riding, indoor/outdoor games, pool access, rides for kids, rain dance, live music and Dj and many more. Staff is also splendid. Pooja from front office she is so polite and nice, the kind of hospitality she provided us is remarkable.

"Excellent stay.Go for refreshment "
Resort05767199592, 23 Août 2023

The ambience of the resort is very pleasant especially the manager Mr. Raman Mishra's behaviour is very good. He's very cooperative and took care of us. I recommend this resort to all who's visiting here.

"Breakfast and DJ activity are nice. Kids enjoy camel ride"
Shiva S, 17 Août 2023

Good atmosphere rooms are good. Special activities for kids camel and horse ride. Rooms are good condition. Swimming nice clean. DJ hall also has good atmosphere.Staff also good specially Raman misra and Mukesh jha.

"A memorable trip"
KKNAGRATH, 16 Août 2023

Wonderful hospitality, welcoming and green surroundings made our trip a memorable one. Keep it in BWRC! Highly recommended place to hangout with your family and friends. The courtesy and friendliness of staff is mesmerising.

"Disappointed !"
deeptikant y, 15 Août 2023

Firstly, after reading previous reviews & seeing management's involvement, was hopeful that the issues mentioned would be sorted. please read our experience below, before the management starts on their standard lines -" where did we go wrong" & starts with their usual lip service, without any intent to improve things. Getting charged the complete amount before you are handed your room key does feel cheap…. They have untrained & unprofessional staff, and I came back feeling angry and disappointed. the staff deployed are probably from nearby villages and not trained, they attend to you in chappals, give you extra coffee sashes in a bag-Jhola 1. we travelled with advance booking with family & a baby of 15 months, we were given a room on 1st floor, with absolutely straight and steep stairs & without any break in them, people will leave wet spots on these, exposing us to a greater risk of falls from these stairs and repeated use of the same was painful. we had to keep a eye out when family was using these stairs on their own. 2.washroom flowing throughout, wonder why they would not check these beforehand. 3. Sockets out of the holders, inconvenient and a safety risk for the baby. 4.out of the six meals we had- not once did we spend less than 20 minutes for glasses, spoons, forks or water. one time the person came with a single spoon and fork on a table of 4 & said enjoy, @ Sunday dinner one guest had to shout on top of his voice as he was waiting for over 25 minutes for glasses on their table. restaurant visits were horrible and just to organize a table and necessities- required one of us to go before to ensure table was ready. the staff will repeatedly come to table see and still miss what was required. 5. wait for 15 to 20 minutes for a naan/roti 6.staff would not change the linen no matter how dirty it was and were needed to be told. 7.the person will serve the next table but place his stuff on our table and leave. 8. last breakfast- we had bunch of tissues thrown at our table - really ! it took five minutes to register 9. they will just say alright to everything and leave 10. Out of so many staff in the resto.. they will just talk between themselves standing in the already congested food area and make movement even more difficult for guests. 11.Pool attendant will repeatedly switch off the water to the slide because kids were attracted to it, he kept asking us and other families to go to the rain dance. 12. Extra mattress for the help was absolutely dirty with black stains. 13. Food is just passable and will put it in average of above average category 14. Wi-fi doesn't work, and to top it they keep changing the password without letting you know, so second day required 4 phone calls and each time we were handed a different password. 15. Lights go off very frequently resulting in blackouts. Was difficult to have 1 meal without issues. After a damage of 40 k for 2 nights, we would have expected the basics to be in place. apologies if this is harsh but subjecting your guests to the above is absolutely not done and not acceptable. we feel this to be an wasted expanse and time, quite honestly, I'm not sure how this property is getting good reviews. Not recommended and the management needs to address these basic concerns on war footing instead of just writing out thank you notes, I welcome the management to spend and stay at this property with their own money and then attempt these courtesy notes. You will realize how sorry this sound. very poor show. regards.

qwqwqwqw q, 15 Août 2023

I am going this property since 24 years, staffs are so good specially Raman ji, f&b manager and Mukesh jha ji Restaurant head who alway helpful all the time whenever we visit with my family and friends. Today we really enjoyed Independence day special food, mouth watering and delicious food with best hospitality by Restauran team. Property is full of activities and we'll maintained. Whenever we visit always find difference and best quality. We really Love this time will come with more family members and planning for alluminium trip also.

"Beautiful and Lush Place"
13mansig, 14 Août 2023

It's a beautiful lush property and pretty big. I hosted my Birthday party and stay there with friends and family. The staff was so helpful and welcoming. We had an amazing time. Food was exceptional. They have two big swimming pools. One for adults and another for kids. It's the place to chill or to spend weekend there. They have plenty of activities planned for the weekend.

"Awesome "
Getaway611698, 30 Juillet 2023

came with my family this resort is awesome for food & service special thanks for Mr.Bhim singh for his service. Nice place for outing and lot of greenery nearby. For kids lot of rides like camel, horse.

"The best property in best price"
Theaccenture, 28 Juillet 2023

I am going this property twice in month, staff is so good specially mukesh fnb manager who always helpfull in every part. Property is full of activities n delicious food, well maintained, far from pollution, total piece of mind.

Happiness66053539783, 23 Juillet 2023

We have gone to celebrate personal milestone. And right from the start our experience was amaze and needs were taken care of by the restaurant FnB team. But the best part of the stay was FnB Manager Raman Mishra and Restaurant head Mukesh jha, delightful food and excellent service hospitality with smile took extra care of the requirements of our family as well. We really enjoyed rain dance, DJ in D3 Bar. Thank you very much Raman jii,Mukesh jii, Ujjal and wonderful team.

"Good experience"
Happiness61047247866, 21 Juillet 2023

Hi, everyone i came with my friend this resort is awesome for food & service special thanks for F&B team like Mr. Ass. F&B manager and Mr. Mukesh jha , sonu, and his team we had enjoyed lot of with D.J & drinks also….thanks

"Best hotel"
Devashish007, 19 Juillet 2023

“A beautiful, well-located hotel that offers endless amenities and a great staff. I highly recommend for anyone traveling Here plus front office manager mr ramesh kumar is an asset for anyone coming here

"Serene and peaceful resort"
Keshav Chand G, 12 Juillet 2023

Wonderful resort to relax with exceedingly good food, well-kept rooms and lawns and the walkways. Very pleasant and hospital staff and management. We found all the staff members very polite and courteous. A special mention of the hospitality of the General Manager, Mr. Ashok Patel and their F & B Manager, Mr. Mukesh Kumar is absolutely necessary as all of us found them very accommodating and always willing to help. We had a wonderful time at the resort.

"Excellent getaway for relaxation & good food."
Voyage46125637409, 12 Juillet 2023

An ideal resort for all age groups; from children to senior citizens. Whether you need activities for children or just relaxation for young people or total relaxation and a stroll in a serene environment, the resort has all these facilities. Food is excellent and the rooms are spacious and well maintained. A very good Indian and Continental spread. Above all, the staff and management are very polite and helpful. I would like to make a special mention of their Food & Beverages Manager, Mr. Mukesh Kumar, who is very caring, compassionate and accommodating. I was not feeling well and therefore, was compelled to request him for a meal without spices and he was kind enough to oblige. The staff of the restaurant perform excellently well under his able leadership. Overall, the credit goes to the top management led by their Director, Ms. Sodhi and the General Manager Mr. Ashok Patel. I wish them well.

"Amazing resort and great experience"
Quest18916577777, 11 Juillet 2023

It was an amazing stay with the Resort. Food and services are too good. Staff is also very polite and Helpful. We will be visiting again im the last week of July. Thanks to the resort staff for the wonderful service.

"Rejuvenating Break!"
nisha b, 10 Juillet 2023

Nice cozy resort with many amenities, activities and good food! We had a lovely 1 week break at the resort with warm hospitality extended by friendly and caring staff. Would like to mention thanks to Mr Ramesh, Mr Narang at front office, Mr Bhim, Mr Negi at restaurant, other senior restaurant managers ( great service), Mr Peter for sports, housekeeping - Ajay and others to all the staff. Staff caring made our stay more memorable and we hope to visit again soon.

Scenic18893054239, 09 Juillet 2023

It was wonderful experiance , I travel with with my 2 small kidos & they enjoyed all the activities i.e. rain dance , tambola etc. Special thanks to.Mr. Raman Mishra for esteemed hospitality &

"Home away from Home"
Meenakshi B, 09 Février 2023

I got my Son married here. Beautiful property. It has an excellent staff and delicious food. I felt like as if I was at home. Everything was taken care of. I would recommend people to go and spend time in this property and I would myself like to visit again. This property has created memories. I would like to Thank each and every member of staff of this property for taking care of all of us. God bless!Shall meet soon.

"Traditional Indian Wedding"
Jitesh K, 08 Février 2023

Anything that can go wrong, will go wrong in a traditional Indian wedding. And if yours is a marwari family, you already know what I mean by that. The staff at the Best Western Resort Country Club knows better. All our guests thoroughly enjoyed their stay. They were delighted by the warm hospitality of the resort staff. And last but not the least, loved the delicious food served in all the events. We are grateful to the rain gods for blessing our wedding with their plentiful presence. All the credit of my positive attitude towards the unexpected weather conditions during the wedding, goes to the amazing staff at the resort. With their constant smiles, outstanding promptness, and experience, they managed to cross all the hurdles, providing a very smooth experience. Our wedding was the first destination wedding experience for our families. In hindsight, we couldn't have chosen a better place to host our guests and pull off this feat. No price can be put on these words which came out of our mother's mouth during the post wedding gossip sessions, “Resort ke log bahut hi achche hain, sabne bahut help kari har kaam mein…”. Our best wishes to the resort staff for keeping up with their hard work and to you, the reader of this review, for hosting the most memorable event of your life. Cheers, Vartika and Jitesh Khandelwal

"Best Reason of returning to self: The Best Western Resort Country Club, Maneshar."
Mishras-ocean-coral, 05 Février 2023

The best things in life are the people we love, the places we've been, and all the memories we've made along the way. And never forget those who helped for this great memories. The Best Western Resort Country Club, Maneshar: Still my favorite since 06.

"Nice Resort and Nice Food"
V_kapoor2012, 28 Janvier 2023

Well maintained and good resort. Has a Very Good Restaurant & Food was excellent. Nicely prepared and perfect spices. Also staff was very polite, humble and friendly. Special thanks to Mr Mukesh Kumar - Asst F&B Manager who was personally visiting every guest and asking them how they liked the experience. Will definitely recommend to our family & friends.

"Wedding of wonders!"
MSBakshi2693, 26 Janvier 2023

Best Western Country Club was the ideal location for our wedding. The property was well maintained with excellent service. People savored the food, which was carefully crafted to our specifications by the chef. Their recommended events team - Tamana Events went beyond our expectations. The property and staff not only made us feel at home but took excellent care of us and our guests 24/7. Thank you for making our special day even more special ❤️ it was a party! And we are happy to do it all over again!

"Business conference"
Asrar1982, 25 Janvier 2023

One of the best experience which we had was two days back when i went along with my business partners to this resort. Amazing hospitality, superb service, great support from Management and staff. I would like to thank The General manager Mr Patil, F&B manager Mr Raman , Mr Dharmendra, Mr Ritesh , Front office staff Mr .Dimple, Ms Bhawana and entire staff of the resort for giving us a wonderful experience ..Will love to visit again ..Keep up the good work Regards Asrar Khan Rianna Travels

"Fabulous Stay at Best Western"
Global01048439232, 22 Janvier 2023

It was a great experience while our stay at best western, delicious food, we enjoyed gala night, stay was so comfortable.Dharmendra , Raman , Mukesh and the whole staff made our stay memorable.. Would like to visit with family soon..

"Just go if you do not want luxury and want an entertainment zone for kids"
Resort04125523595, 22 Janvier 2023

Best Western is being sold as 4 star property but it actually meets 2 or 3 star resort facilities. Hospitality is great. Food was pathetic, Lunch and Dinner was very very spicy, oily as if prepared by some marriage halwai... I fell ill after having their Vinegar rich manchow soup, throut infection leading to fever. We had normal diet in lunch but food was so heavy that we almost skipped dinner, just had khichdi in dinner...Breakfast was still acceptable. Suggestion is not to go for all meals package. Deluxe rooms are so badly designed that LED is placed on the right hand side of the bed. Washroom was without dryer or vanity mirrors. A lot available for kids like toy train, sand play area, activity room with some seapage smell, lawn tennis, badminton, volley ball, cricket...

"Sales Conference"
Rohitmerh, 05 Janvier 2023

Excellent venue to host a big official event with 200+ members. Great taste of food, very spacious if we consider both front and back locations. Great staff support round the clock. Over all a worthy place.

"Coco-Cola event"
iamdutt, 04 Janvier 2023

Really very nice, overall great service. Every single staff is very respective and supportive. There is well Mentenened gardens, swimming pools, and playing area.. Best food quality ever and they have own beak biscuits.

"Best New Year Party"
Wander52025793759, 01 Janvier 2023

Best place to go near Delhi , Specially the new year party , All inclusive package really worth it , Kids enjoyed their time and we loved the activities , Staff is really very polite and supportive , they doesn't seem to have a NO for anything

"Unprofessional Management, Agents specially avoid this property"
DuckHuntTravels, 10 Décembre 2022

We have booked a event in April for November, their GM Ms. Sodhi is so much old and she never ever used to remember anything and disclosed the rates in front of guest in our second meeting. I have got a eye opener when in the month of November 1st week they have closed the event directly and informed me that guest has postponed their event. However event happened on same date as they were lying, Later when I proved that event happened on same date they have stop reverting. My entire efforts and planning of 6 months gone for the toss, Loss of money, and wealth, The most unprofessional and liar people sitting in Management.

"Memorable Stay."
Pulkit G, 08 Décembre 2022

Had a great and comfortable stay. Manager ,Mr Ramesh ji was really helpful and he made our stay memorable. Thank you all the staff and Special thanks to Ramesh ji. Food was very delicious. Room were very clean and comfortable.

"Very nice ambience, with excellent food and well managed with courteous staffs."
Satyajeetbiswas, 29 Novembre 2022

Awesome ambience, excellent food and the best part was the kind of prompt service I have experienced, I was not expected. Staffs are very courteous and polite. Apart from it it has got nice comfortable rooms with big open area and lawn. Everything was nicely maintained and well managed.

THENrgh, 28 Novembre 2022

WONDERFUL EXPERIENCE! We were there during the weekend We had a great time at the Club Nice rooms, wonderful food Facilities are awesome , it's a great place Open green areas away from the rush of cities

"Best service restaurant Team Mr viram"
Ramhima, 27 Novembre 2022

Justa brij bhoomi Nathdara location is really very good. Super service in restaurant Team Mr viram he is very helpful. Very good unexpected resort. Food and variety is very good. Thank all justa Team.

"Perfect leisure holiday."
techno_engineers, 22 Novembre 2022

It's all perfect. From check-in experience, getting complementary upgrade. Mr. Ashok Patel is very humble & always ready to provide some special treatment. Also got special treatment at restaurant with extra complementary desert. Arranged Car for site seeing at very reasonable rates & with good travel agency. Mr. Ashok Kumar was very helpful for all the arrangements. We were offered complementary coffee at the time of check-out .. All memorable experience .. Experienced very Homely atmosphere during our stay. keep it up Best Western team ..

Odyssey17800866221, 06 Novembre 2022

Over all a good place for weekend holiday and get togethers. Food is very good nicely prepared. One of the best resort in Delhi ncr. Can't write write more. Pls ask trip advisors to reduce the minimum characters condition

"A visit to remember forever!"
KKNAGRATH, 03 Novembre 2022

My recent visit to the resort on 29th and 30th October for a weekend stay was indeed memorable. The cooperation shown by the staff - especially Mr Ramesh with the room bookings allowing flexibility of early check-in; and Mr Raman Mishra who is F&B manager - was exemplary and commendable in making my stay at the resort extremely comfortable and memorable. The room was tidy and The food was excellent I will make it a point to come to the resort at the earliest opportunity to make more sweet memories.

"Best place for corporate events."
anurag0540, 01 Novembre 2022

In the recent past, we visited the BWRCC for a corporate event and it was truly an overwhelming experience. This is an amazing resort situated in the heart of NCR (Manesar). Frankly speaking I being the organizer was a bit hesitant initially but after I personally visited the property, rooms, conference hall, food menu etc. I gained confidence. I guess it is the biggest resort in NCR with such a greenery. We witnessed couple of peacocks & ducks in morning hours. Must say, the front desk staff ladies (Saroj and Bhawna) are very professional and makes our corporate group check-in very smooth. Each staff working there is polite, humble and treats you like their family member. The rooms were cleaned, comfortable and smells good. Furthermore, there is a variety of activities (Cricket, Badminton, Tennis Court etc.) available for guests. There is a convenient store where guests can pick up a few items. In conference room also they gave dedicated person/ executive throughout the day for any requirement. DJ session was also a lot of fun. We recommend their “Beetroot Halwa”, this was so tasty that we asked Chef (Mr. Ravinder) to keep it as a special treat for our staff. The food was delicious, and everyone praised it. Special Thanks to Mr. Raman Mishra (F&B Manager) who managed our stay and continuously stood with us and took care of every last-minute request. Our sincere thanks go to Mr. Uma Shankar (GM Sales) for his professional commitments and making this event a success. A lot of our employees also showed interest in visiting this place personally along with their families later. Thank you very much for the great hospitality. Look forward to visiting the property soon. Anurag Sharma

"One of the best holiday resorts near Delhi"
RaviPuri123, 27 Octobre 2022

This was our 4th visit to this resort in the last 7 years and we found that the get up of the rooms has improved tremendously. The bathrooms have been totally renovated. The staff in the reception area as well as the room and restaurant areas were extremely courteous and helpful. Room service is excellent. It is such a pleasure to have a short 1 week holiday at the resort which is about 50-60 Kms from New Delhi. Ravi Puri

"Best Place for Corporate Events"
Jet60107471277, 19 Octobre 2022

We had our company's Family Day event at Best Western Resort Country Club. Best Western Resort Country Club was the perfect choice for us, there is large event space for various activities and the great staff made sure the events went smoothly. The hotel food was also of a very high quality with an impressive choice at breakfast. Combined with a stunning view and greenery around, we couldn't have asked for a better place for our company. Thank you for making our event so special.

chakrabortytarit, 17 Octobre 2022

5 days stay was really good. The staffs are also good and friendly. Foods are testy. If you want to breathe some fresh air, if you want some peace in life, If you want some relaxation just go there. For newly married couple it is fine, For business purpose it is fine.

"A Diamond in the Tough"
lydiai442, 14 Octobre 2022

This a diamond in the rough the suite was lovely and the staff tremendous. If you want away from everything then this the place to come. Great for holidays with the kids Also in my opinion great for conferences as there is nothing nearby. They have a restaurant so you do not have to leave the property

"Amazing place to stay"
_Chiragks, 11 Octobre 2022

Had an amazing stay at this lovely , well maintained property , had fun activities , many sports to opt for , and the highlight was the pool -seemingly quite big clean with a bar setup near it The food and buffet was lavish . Mr mukesh the restaurant manger is very cooperative with all the guests and has all the liesuning skills to entertain all your demands . Above all , the front desk manager Mr Ramesh is a gem of a person , always at his feets working his level best to keep up the high standards , and concludingly had an amazing trip and would love to visit here soon for i found peace here leaving Behind the chaos .

Lavangisehgal, 11 Octobre 2022

Great place to spend your vacation with family. Friendly staff with brilliant service. Restaurant incharge Mr.Ramesh and Mr.Mukesh were very cooperative and even offered to serve as per choice beside the buffet menu. Above all the front office manager Mr.Ramesh is very amiable person with a very cheerful personality.

"wonderful trip"
nair0889, 30 Septembre 2022

I was looking for a short holiday near gurgaon, found best western via online search. Went there with family. It was a great experience kids had an amazing time in the pool and garden . A very well maintained property, cordial and helping staff. Safe and clean environment. Great food. Overall it was a wonderful experience for the family in nature, . Special mention for the great service by ladies on the front desk.. thanku so much all team

"Close to nature"
digu0889, 30 Septembre 2022

this place is so much close to nature and staff is also very much helpful....thank you so much to all for make my trip memorable .. my wife also was very happy with the service .. highly recommend .must visit

"Low maintenace property."
ContactNaco, 29 Septembre 2022

Smelly rooms. Broken and / or missing inroom facilities. Unsafe exteriors ; insects wild life ...termites in grass lawns and bushes ..which sadly the resort pits out as its star attractions leaves much to be desired. Swimming pool only for show ...water not cleaned hold bars....attendent not in swimming gear with no personal hygiene or softskills..or training.

"Very nice hospitality"
harshiese, 12 Septembre 2022

We went for a corporate outing and the hospitality was A1, the food lounge and cafeteria had a premium vibe, staff was very friendly. The sports area is fully equipped and the resort is really well maintained. A must visit.

"Corporate Outing"
ashia_synopsys, 20 Août 2022

We were more than 100+ people, the resort team managed so well. Entire event went flawless without a single issue. Team activities conducted by Mr. Peter were amazing. Best place for Corporate Outing.

"Regarding Reception guidence and stay"
Aman_khan6826, 15 Août 2022

i was there Yesterday and it was great experience of my stay with my wife staff was very polite there specially Ms. saroj she help us and guide alot very polietly specially thanks to the lady - Thanks !!!!!

"Overpriced & overhyped resort"
Wadhwa007, 15 Août 2022

Location of resort is terrible no sign board are there u can on rely upon google maps , road nearby are in worst state with big pitholes . Upon reaching We waited for bell boy atleast 20 minutes , then reception staff left us to figure out our way to room didnt give us a shuttle to escort ,As room are very away from reception area. Resort has ample space but it is poorly maintained, ambiance is not same as shown in pic ( online ) Train area is poorly maintained with visible cracks on train & cemented bunches are broken , swings were rusted and perforation is seen on them easily . There are some activies like badminton& golf ,but there no sports gear for them . Swimming pool is dirty with leaves & ants in them nearby shower need maintenance, Room are not upto mark according to charges , cleanliness is a concern as I doubt they santise the rooms .The washroom was not working properly. For that price overall room isn't well maintained ,Stains on walls, chipped n stained furniture, NO wifi . Quality is worth ₹2000 -3500 room. Food quality is poor , they will serve u with pre-filled water bottle instead of packed bottle . I think management is careless abt customers & there health . Last but not least they will push u to checkout at 11am while in the booking mentioned Checkout time is 12noon .

"Nice memorable event"
PraveenK2680, 31 Juillet 2022

We planned our mini batch meet of 20 families of doctors from snmc 92 batch in this resort, it was a weekend event. The resort is excellent with spacious rooms, good enjoyable aminities specially swimming pool. The food was also good with many varieties. Special thanks to your front office manager Mr Ramesh, who coordinated very well, made our check in and check out process very smooth. He also attended to our small small concerns and rectified them promptly.

"Very Cooperative and helpful staff"
Aswal3120, 19 Juillet 2022

Just would like to say that the entire staff of Best Western Resort Country Club is very cooperative and helpful. Specially Mr. Mukesh Jha was very cooperative with our conference from 4 to 6 July 2022..

"Pathetic staff… not worth the query… never visit any of their properties"
PUJATANEJA, 13 Juillet 2022

Worst resort in the city. Ms. Archana, DGM is full of ego and attitudes. I called her for my booking and the way the query was dealt shows her hospitality and the mess we would invite by visiting any of their properties across the globe. Families travel for relaxation and peace. This lady at the Manesar property is full of nonsense and high drama. She screams on the call and humilities the clients. You ask her for clarity or more information she disrespects and calls you uneducated. No one wants such harassment. Bingo Best Western Resort for having such an amazing team to handle your affairs. First impression is always the lasting impression. I or any of my family members and friends will never use any of your properties worldwide.

"Great stay"
347vivekr, 08 Juillet 2022

We went to best western resort this july to celebrate my daughter's 1st birthday with family…It was a great stay ..all the staff members are very supportive..facilities and food was awesome ..we all enjoyed the stay

"Excellent everything"
Rishipal10, 29 Juin 2022

Fabulous memories created here ,food service and staying went off very well. I will visit soon only of be behalf of raghvendra ji who feels better than others managers.... It's my pleasure to be hare,

"K9 corporate event"
rahulkY6135TW, 26 Juin 2022

Awesome experience in the resort.. Food was tasty, well maintain property, staff was very dedicated especially raman ji, firoz ji, Bhim ji and Deepannday has managed everything what we need.. Best place to stay and party.

"Wrost experince"
rajeshsF9079OP, 19 Juin 2022

One of the worst resort services wise food wise food swimming pool room cleaning and house keeping best-age of money guys pls advice dont come in weekend..its bad experience never come with family……………………………….

"All enjoyment at one place"
Yogendrasingh8963, 16 Juin 2022

The resorts is very well designed and maintained. We are impressed with food quality. Services are above par. Swimming pool and Rain dance is awesome. And above this the DJ is mind blowing. Overall we had a wonderful experience.

"Good resort to spend your leisure time with family and friends"
Roam273990, 11 Juin 2022

I stayed in the garden resort for 2 nights. It's extremely nice and wonderful. It has lot of activities for both children and adult. Restaurant food is nice. The staff is very helpful and is always there to look after all your needs. Since I was travelling with my 3 yr old kid, Mr Bhim Singh (from restaurant of resort garden) made sure everything was available. Although, complete staff is highly trained and professional but Mr. Bhim is best. Thanks

"Wedding celebrations at best western"
Shreyashishir_, 08 Juin 2022

We hosted a three day wedding at the resort in May 2022. The event was very well appreciated by all our guests and immediate family members. Raman's on-ground arrangement and the great food by the chefs really made it worthwhile. Special support from Mrs. Sodhi was something something without which every wedding at any venue is incomplete. Her expertise with food, vendors and event management is exceptional! We shall always remember the property for its greenery, natural beauty and grandeur! :)

"Training on Audio-Visual Production"
tanvi1234566788, 26 Mai 2022

It is a very nice place, to be in here, all the things and managers are really caring and are always ready to support and help the guest who is there. Saroj ji, Bhim ji, Dimple ji, Ritesh ji, have all been very supportive and passionate to resolve all problems faced by us.

"Excellent Experience"
kanikaverma526, 03 Mai 2022

On talking about my overall Experience. I feel i never had such a good experience from decades. Amazing fun. Best days of my life without any delay. superb 3 course meal. Best gaming area with regard to cricket, swimming pool, badminton, table tennis.

"Awesome stay at BWRCC !"
sureshchanders2021, 14 Avril 2022

We booked for 4th April'22 one night stay bit stayed at Best Western Resort Country Club for an extra night ‘cause the services are excellent & unparalleled.The way Mr.Ramesh Kumar personally attended to us as soon as we reached there & his entire team ensured our comfortable stay. The meals were marvellous with lots of variety at hand & we highly recommend the property. We have been frequent visitors here & will continue to be there with our guests as often as we can.

"Amazing Fun packed time with Family and Baccha Party at Best Western Country Club Resort"
Family_Nov2020, 10 Avril 2022

Indeed it was a superb experience to be at this lovely resort felt like so closed to nature .. wonderful place to see such greenary along with peacock dancing infront of our rooms .. morning tea outside our cottage .. night party with songs apart from the DJs.. i must say it's not only the property which is different from others in this Buzz of city life but the class of service by the team be it reception with welcome drinks...special thanks to Ramesh Ji for the support and superb coordination , concierge, House Keeping, In Room Dining , Restaurant Buffet .. freshly made pasta .. Bengal Nariyal ke laddo ..with heat beating Chach , fresh juices and so on ... Mind blowing good options in each meal .. and top class taste .. we felt blessed as our Dad who is 83 was so much taken care by all it our Battery Operated Rickshaw Ashish Bhaiya Baba who was like always ready outside our cottage .. or the inter connected rooms that gave us the home feeling was wonderful.. Baccha party were like crazy with all the indoor activities and especially the camel and horse rides , toy train and pottery making with endless jhulas .. funpacked Rain dance and such lavish swimming pool .. indeed thinking to visit again soon and meet the lovely people of Best Western again ... A big thank you team ...

"An amazing hospitality for family"
Anurag_Del, 27 Mars 2022

We had been too the place with our family, parents and kids. It was an awesome delight to see the hospitality of the central manager Mr sengupta, the reception Ms bhist, the dinning- Ms pratibha, Mr ramakant, Mr Rawat. It was lovely stay with cosy rooms and beautiful ambiens. Thanks to the team Western resorts for making a day free from all tensions, great swimming, rides, toy train and lovely DJ, MATCH IPL on the screen in beautiful lawn as in the picture. Best wishes and thanks again for the comfortable time of one night stay.

"Corporate Offsite"
dishap2022, 26 Mars 2022

Well maintained property with ample of activities for kids & adult. Mr.Ramesh reservation head is very supporting person & well aware of entire property. Room size are bit smaller but all the aminities are there in room..

"Annual Service Conference for Orient Electric"
GrandTour662170, 25 Mars 2022

Excellent stay at the Resort, very friendly and courteous staff. Mr. Anjan Sengupta, GM was very very helpful and courteous too. Wish him and his team All the Best. Dinner and Lunch menu should have more options.

sacmon, 05 Mars 2022

We had great time here. Nice ambience with all amenities. Took good take care by staff. One must go there in groups preferably. Nice foods. With all verieties. If you got tired from your work go and refresh your self here.

"Best resort for Corpoarte offsite & conference"
Gautam029, 25 Février 2022

One word for this resort is Wow, I was thr with a group of 40 people and we stayed in Resort Garden area which is 300 mtrs away from main resort. Such a wonderful hospitality by whole staff. Specially wants to mention few people who are very good in the job. Mr. Sonu who was in restaurant and he was way to polite and very good at his work, everybody in my group was appreciating him. Mr. Raman, Mr. Ramesh both the managers are very humble and supportive, if I need anything they both were thr thru out our stay. Food was very good and rooms were very neat and clean. Recommend for corporate offsite or wedding.

"Relaxing Days with Friends & Family at BW."
manmeetcingh, 22 Février 2022

Hospitality was quiet Perfect. And Mr. Raman Mishra was so supportive & helpful, whose always keen to listen or has ability to learn from the guests to improve more & more. And always a check whether clients are happy or not. And I guess that kind of Staff, Managers, Superiors etc Hotel Industry needs.

DevK528, 21 Février 2022

Amazing is an understatement for the service we received. I got married here and can't think of a better place. The staff was on their toes and made the stay really special for all our guests. Great!!

"Wedding at Best Western"
Ddhir9904, 09 Février 2022

Amazing hospitality by best western resort, as always. Have been visiting the resort for about 10 years now and recently organised my brother's wedding at the place. Amazing food, beautiful ambience and comfortable stay. Would highly recommend!

"Wedding of my Son on 11th of December, 21"
SharmaNaveenC, 11 Janvier 2022

Excellent decision to organise marriage at BW. Everything about this place is outstanding. Beginning from Hospitality, Food, Services, safety is remarkable. Lost valuables recovered. Must visit place.

Govinid, 11 Janvier 2022

Amazing stay. Property inspired from different states of India, really its a best property. Thanks to entire team for making our stay smooth from check in to check out. Special thanks to Mr. Raman for taking our request on priority. Excellent service and food. "Keep it up guys. Best Western have Best team.

"Birthday party"
Manish1391979, 07 Janvier 2022

Enjoyed a lot on 7/1/2022, huge lawn and rooms are cosy Staff is very friendly and Co-operative specially Ramesh ji, Gaurav ji, Mukesh Jha ji, Raman ji Food is also very good Ambience is also excellent Nice change to stay Will come again

"A beautiful place to have a peaceful mind"
Shivasingh548, 29 Décembre 2021

The place was very quite and beautiful at times and was a very happening and joyful place sometimes . It was beautiful combination . The staff is very helpful and the food is really very tasty . Very nice ambience and they have got many games and they have badminton , table tennis and tennis court and we can play ludo and chess and gold and chess too .

"Good places to visit"
Sunny_bareth, 29 Décembre 2021

Visited the place for official outgoing of team, Good place to visit, following proper COVID protocol , front office staff was so good, handled our entire trip with so much professionalism with a smile everytime on face . Special thanks to Mr Ramesh Kumar for making our team outgoing a wonderful experience. Will recommend more team from office for outgoing.

AryaRJ, 29 Décembre 2021

Amazing stay at BW. I guess this is one of the best resorts in Gurugram. We enjoyed a lot. F&B service team served us so well. Mr. Raman and his team was so polite and gentle. We will come back with more family member very soon!!

PriyaGhoule, 29 Décembre 2021

Exquisite !! From the moment we arrived till the last moment of departure, we have had every whim and fancy of ours catered to with a smile. No request to big or small for any of them, like magicians out of thin air !! Secial thanks to Mr. Raman Mishra and his team, please take a bow for a job so very well done. It would be an absolute privilege and honour to visit this wonderful and lovely property.

vinodkN2247YS, 28 Décembre 2021

Best Western Resort Country Club is free from pollution & congestion of Delhi. The lush green Environment of the Resort makes us the perfect place for relaxing and enjoy our holiday Front office manager mr ramesh Bhardwaj had put all his effort to make our stay comfortable. So many many thanks to him to make our stay the perfect holiday.

"Great Experience - Highly recommended"
Himanshu_Sardana, 24 Décembre 2021

We stayed here on 23-24 Dec 2021. The place has something for everyone irrespective of the age group. This is a detailed review with the below sections: 1. Property (including facilities) 2. Rooms 3. Service 4. Food 5. Location 1. Property - The property is amazing and is spread in a huge area (around 8 acres). There are lot of open spaces and greenery in and around the property. Towards evening, peacocks can be seen roaming around in the resort. There are many birds species in the surrounding region. There is designated areas for each of the following sport - Cricket, table tennis, badminton, volley ball, Mini golf. A big chess and Ludo area is available which has boards drawn on the ground and the size of these boards is approx. 13X13 feets. Many swings are available for kids. A toy train is also available which kids enjoy a lot. There is also an activity room for kids. There is no dearth of options for kids and they enjoy a lot here. On the Christmas eve, there was a drawing competition for kids up to 12 years of age (This I have heard is quite regular on Fridays/weekends). There was also a tambola game for adults. Camel and horse rides are available which both kids and adults can enjoy. There are 3 swimming pools available but only one is functional in winter season and that too was not being used by anyone due to the cold weather. Bicycles are available on rent. 2. Rooms - Rooms are very clean with all amenities available - Tea/coffee maker, room heater, AC, blankets, quilts, sleepers. Toothbrush, paste, shaving kit, hair dryer, towels and bath kit (toiletries) is available in bathroom. Body wash and shampoo are available in dispensers attached near shower, unlike in small bottles found at most places including the high end ones. For a single room with a double bed, the bathroom is approx. 10X6.5 feet in size. 3. Service - Service is very prompt. Staff is very polite. Due to Covid norms in force, vaccination certificate for the second dose was required to check in. We were late to check in and missed our lunch at the resort. The staff at the resort offered us that we could take the lunch on the next day after the check out. Room service is available till 10 pm. As an exception, milk can be requested till late night via room service. This is very helpful if one is travelling with young kids. Even at the breakfast/lunch/dinner buffet there was a lot of staff available which made sure a prompt service is being provided to the guests. 4. Food - Food was a near perfect experience and it is extremely difficult to find anything which was not excellent. Variety in the buffet was good and so was taste. The only thing I did not like was a complementary cake they provided on my wife's birthday. It was a bit hard and taste was not up to the mark. The same cake was incidentally available in the desserts in the dinner buffet that night and it was amazing! I was surprised to find the difference in the quality and taste of the complimentary vs what they offered as a part of buffet. This put me a little off. 5. Location - The resort is approx. 17 Kms drive from Manesar toll plaza. There are multiple routes available. The most travelled route is highway route till the "Bikanerwala" which is around 12 Kms from Manesar toll. The resort is 5 kms inside the village from there and the road has to be literally found amongst big pothols. Another better route is via akbarpur village - Though no highway but the road is decent. No potholes. Overall this place is highly recommended, Hope this review provides all useful info.

"Wedding of my sister"
singlanishant, 14 Décembre 2021

An excellent experience in the wedding of my sister at this venue. Great place and very supportive staff especially Mr Ramesh (front desk), Mr Joshi and Mr Mukesh (F&B) for the whole of the event. The place is exquisite with all the thing in place when required and my entire family enjoyed a lot during the entire event.

"Marriage of Mayank-Tushita"
177avadheshs, 14 Décembre 2021

What an amazing location and place. All days passed in a dream, while attending all marriage ceremonies under supervision of Mr Ramesh Kumar, making rasoee for the host and group. Nicely arranged and letting guests feel at ease. I would recommend this Best Western Resort to anyone, i know or dont know, alike. Thanks Avadhesh Sharma Atlanta, USA

"Best place in Delhi NCR for family outing."
Awi2107, 08 Novembre 2021

Superb resort, well managed property having well trained staffs. Full of Green areas, good play areas for kids. Well maintained swimming pool for kids and adults. Food quality was superb and the service was very good. Special thanks to Mr.Raman and Mr. Mukesh Jha ,both were very courteous and helpful everytime. Best food and Hospitality in Delhi NCR region. Must visit place. All the best to western country club resort.

"Best place to spend time with family and friends"
Shailender S, 07 Novembre 2021

Best Resort to spend time with Family and Friends. I visited the resort with my family and extended family and we were 10 Adults and 4 Kids. Everything was very well managed with help of Mr RAMESH and team…first they arrange all our rooms together in a row and then the service and seamless and smooth execution of meals and billing was very well done. It was my 7th visit and I love the time I spend in this resort. Thanks you Mr Ramesh once again.

"Huge property and numerous activities makes it worth a stay..."
Varun M, 16 Octobre 2021

We as a couple of families stayed at Best Western Resort recently. The property is huge and there are numerous activities for kids and adults alike, which makes it worth a stay. Swimming pool, DJ, animal rides, sports activities; all this will ensure you have a lot to feel engaged through the day. The food was sumptuous and the staff was cordial. Overall, we felt the service was good. Food was on the costlier side though. Another downside was that the rooms and room amenities lacked maintenance. This should definitely be improved for a perfect stay. Overall, recommended especially if you visit in a group or as a family with kids.

SahilB379, 10 Octobre 2021

The place and food is good but over-priced. The staff especially Dharmendra, Arun Kumar and Jaspreet runs a racket to extort money. They won't discuss all details with you. Would not recommend anybody to host a party.

"Best weekend outing destination with kids..!!"
balindercustoms, 05 Octobre 2021

Best resortfor weekend outing with family and kids.The Food was really awesome..!! Many activities for the kids and adults..!! Must visit with specialy kids..!! The property was clean and well maintained.The outdoor sitting space was very refreshing..!!

"Best western is the best"
rajeevbanswal, 01 Octobre 2021

Cooperation of all staff with Raman mishra is wonderful + enjoyed ride by child. Really a good & memorable journey every time. Booking by staff is also very cooperative. Rooms are neat and clean.reception staff is also very good.

"Nice place for family stay/ Weekend Getaway/ Corporate events"
arunchand2018, 28 Septembre 2021

This was my third visit to this beautiful resort. Front office staff is very cooperative and helpful. Especially front office manager Mr Ramesh Kumar. The food was very good. Loads of fun filled activities for children and adults. Overall nice place for family visits, corporate events and weekends getaways.

"Relaxation with old friends"
DrDalipSehgal, 28 Septembre 2021

Resort country club is a place where u can have peace of mind , services of humble staff : too good. Overall food is delicious. Above all the the font office manager Mr Ramesh , a thorough gentleman. It was a great stay.

"Best western resort country Club"
Nupsgul, 16 Septembre 2021

Very good place to visit . The service was excellent. Mr. Ramesh took good care of us. Would love to visit again. Though the food was very tasty would love to have more verity included. All in all very good stay there.

"An offsite to remember!"
Shaila L, 16 Septembre 2021

The landscape and amenities are ample and engaging for all ages. The service staff are really good and caring. Mr.Dharmendra and Ramen were efficient and ensured that my group was taken care of. The food was great without being overly spicy. Apart from some tweaks to the plumbing (the hot water and shower did not work in my room) it a great place for a getaway, family or business!! Specially post the long lockdown!

"Worst place to stay, please don't go"
Amit S, 16 Septembre 2021

Worst place to spend time with your family. Pathetic food, Pathetic room service, Pathetic taste,we fell sick after eating food over here. High prices, room cleanliness is a concern as I doubt they santise the rooms. We could find dirt in the room. The washroom was not working properly. Front desk responds to your request at their own pace. Even after telling about the washroom and flush issue the problem was not sorted. In room dining was also a bad experience. Very high prices and very low quality. Cheap Dhabas serve better food. Please dont visit the place. I will never recommend it.

"Nice property and good hospitality"
Ddevikar, 30 Août 2021

Took our parents for a nights stay as they had been indoors for the entire pandemic duration . Ms. Jaspreet Mehta helped us book 2 resort garden rooms that had a splendid spread of greenery in front of them . There were numerous activities for the kids and they enjoyed to their heartful. Parents could take long nature walks , play indoors games and enjoy the scrumptious food . The service was very prompt and we made some very good memories .

"Dinesh Yadav, 9873849850"
DineshYadav_TPD, 30 Août 2021

Wonderful Property with Great Staffs which provides Superb Service to Guests .. We were in a Group over 50 , Really Enjoyed the Venue Well… Food including Drinks was Good one… Great Weekend… Will Love to visit again…Thanks

"Business meeting"
i_priyatiwari, 25 Août 2021

The property is very beautiful. Staff is very friendly hardworking and kind. All the arrangements was perfectly done taking care of everything. Had a great time there and would like to visit again if get a chance.

"SPA - Fabulous Service Must take"
Vineet85379, 21 Août 2021

Have taken Spa for self and family while at Best Western country club & resort. Amazing service by Rahul & Lucy. Very trained and customer centric people. Live being here I would highly recommend people to take atleast at once.. Thank you for servicing Great Work !!!

deveducationpoint961, 20 Août 2021

I am a regular visitor of Country Club. Last evening I went there along with my family for dinner. To be there is like to be on the clouds. The staff is very cooperative and decent. The food was very delicious. I am really thankful to the management of the hotel to provide so many facilities here in this hotel. May this hotel progress by leaps and bounds ! With best wishes Naresh Chauhan

"V v v v bad experience"
indrajit s, 18 Août 2021

It was ridiculous stay not a stay experience rooms r not clean so bad condition rooms I was a Diamond guest they are not ready to give me room because of I am booking through member reward points. After that anyhow take the room key and go into the room it was so bad experience for me

"Great team, Amezing Experience"
434meenakshic, 17 Août 2021

A very nice place to stay, enjoy & relax. rooms r good & nicely maintained. The check in & c/out experience was simply fantastic wr were greeted with a big smile & felt Warm welcome. The team at the reception also helped us plan our day & explained the various activities to make our stay even more memorable . Big thanku you to Ramesh kumar front Manager , Neha & bhavna for making our stay one to remember. Many pecock is there room side . Over all very beautiful property & highly recommended.

969saurabhb, 14 Août 2021

Hey Anjali, This is just to say thank you to you and to everybody at the Best Western. Absolutely everything went like a charm. We enjoyed our stay at Resort and did everything we set out to do. The hotel exceeded our expectations. Special thanks to those in reception who were able to solve every doubt we had and to the dining staff and manager for such a wonderful dining service. Thank you so much Anjali Ji for managing everything very beautifully. We look forward very much to coming back. Best regards SaurabhBatra

"Had a very good stay here , worth the money you spend"
410rameshs, 13 Août 2021

Went to this resort on my bday, had a great time there playing badminton and other sports, camel rides are available for kids which is really good, cycles are available on rent if you like riding bicycle. This resort is very close to nature, if you are a nature loving person you will definitely enjoy, we watched ducks, peacock, various other birds there, different types of trees are marked with the name, this place is very good for kids for learning from seeing. Food is very good , staff is very courteous. All and all its a good stay resort near delhi ncr

"Inder sain nagpal"
Inder456, 13 Août 2021

Yesterday we enjoy a lot in resort country club properties The food and service was excellent Reminded for best group on any working days lot of the activities are there where all children and young people can enjoy

"Extremely professional and hospitable staff"
shwetas91, 10 Août 2021

Great property, with beautiful sprawling lawns and a lot of games options. The staff, everyone from welcome, housekeeping to restaurant, they were extremely helpful and hospitable and polite. The food layout was good. All the three meals had different food options and the food tasted good! The room we stayed in was big and bright and cozy! A must visit for one of your staycations or weekend stays!

"Excellent Stay"
osrpharma, 06 Août 2021

I would like to forward my thanks to you. My team, their families as well as I had a wonderful time at the resort. The accommodation was wonderful well as the food was outstanding. The entertainment value was high for everyone and it was an overall good experience. The fact that the pool was inaccessible was a minor inconvenience but overall the experience was pretty good. Thank you for the wonderful experience.

"Fun Filled and Amazing Off Site"
corporatesolutio2019, 05 Août 2021

A Great Leisure time Spent with the Family in the nature's Lap. Property is fully surrounded by greenery with hard to see birds chirping in the morning. Nice food, courteous and well behaved staff, truly a calm and peaceful time spent. Must visit place in NCR.

"Great Facility, Amazing experience - Definitely Recommended"
aishwaryapradhanesec, 05 Août 2021

Went there on an office trip. Really great facilities, amazing & supportive staff. Amenities inside are also well maintained and regulated. Had a great time playing Table tennis, 8 ball pool & Cricket. It's worth mentioning that they have a dedicated cricket playground. Overall Superb experience, would love to go again.

"Good Service"
divyam0779, 04 Août 2021

The experience was very good best place to spend the weekend and cut off from daily life. Food was good and Ramakant was very helping. check in formalities were contact las frant desk teem was very helpfull.

"One of the best Family Resorts!"
surbhichn23, 03 Août 2021

My mom had not stepped out anywhere since months due to Pandemic and hence I decided to take her out to a nice resort close by for some rejuvenation. Best Western Resort Country Club, Manesar is at a 1.5 hour smooth drive from Delhi and we reached there in no time. . From our arrival until our check out, what was consistent was the warmth with which the staff serves you here. The staff is so approachable and at your service, all the time. We were welcomed with some nice refreshing drinks, followed by an easy check-in. . We had taken a studio room for our stay. Before I tell you about our room, I need to tell you how gorgeous this resort is. Walking to your room surrounded by the green patch is such a relief to the eyes. It's in the middle of Nature, surrounded by beautiful trees and lush greenery. You'll get to hear the birds chirping around. It's absolutely soothing to the ears. . Now talking about our room, what a spacious room it was. A dining room attached with our bed room and also a seperate closet area. Neat, clean, tidy and welcoming. Yes I call neat rooms welcoming. . There are multiple indoor and outdoor fun activities for the families, including cycling, horse riding, camel riding, lake side chilling, balloon shooting, badminton, cricket, rain dancing when it comes to the outdoor fun and super exciting rides for the kids, it's a perfect place for kids to have a Gala time. In addition, there are many indoor games as well. . Food is quite delicious, you'll get a feeling of almost home cooked tasting food. You get a variety of options to savour in their buffet spread. We also did a in-room dining one night and the food was stunningly tasty. I also requested for breakfast in bed, and the way they arranged it was so impressive. . . My mom was enjoying everything over there, even sitting on a swing in the garden and chilling with her was a bliss. It's one of my best memories with my mom.. . I would highly recommend this resort to everyone, who would like to visit with their friends, families, bffs, cousins, office gangs etc. A perfect place to unwind and relax.

"Bajaj Review meeting"
Rajatmadan27, 15 Juillet 2021

Seen amazing support and well functional with cooperative staff I love to come again to see greenery and love to enjoy food with lots of activity It's given a memorable moments for us to go with best functions and party to enjoy

"Nice place to hold a conference"
Gaurav_dadhich199, 09 Juillet 2021

Food and services were very nice. Good Environment. One of the best property in Manesar. Rooms were clean and all amenities were properly working Staff was very supportive and it was an overall good time spending there.

"Memorable weekend trip.."
AmanjeetS10, 05 Juillet 2021

Had a great weekend stay at Best Western resort. Completely kid-friendly place with lots of activities for all age groups. The staff especially Mr Ramesh very supportive and took care in following COVID protocol. The management is very pro-active and friendly. The food is also amazing with a special sugar-free dessert. Would come back definitely and recommend to others.

"Nice stay but tasteless food"
ankitgoel008, 04 Juillet 2021

A great place for weekend gateway near delhi /gurgaon. Activities are good and its full of nature. Resort is having very huge space for activities for every age group. But food is the only flaw here. Food is very expensive and its taste (veg) needs very much improvement.

"Weekend Getaway"
soumilrana, 25 Juin 2021

This is in reference to Room no. 19 and 20. We stayed at the resort from 18-20th of June. We have stayed at Best Western resort numerous times and unfortunately this time the experience was simply bad because of the following reasons:  1) The AC kept leaking out water into the room from day 1. Even though after two complaints, the maintenance team came over to fix it but the issue persisted throughout our stay.  2) The waiting for food was 15 minutes over the regular 30 minutes which we experience whenever we visit the resort.  3) Our costumes were stolen from the pool. After numerous complaints, two of the three costumes were returned to us.  4) The resort staff disturbed us twice at 2:30am for something that was not ordered by us. In this case, it was a mattress.  I was already planning to submit this complaint on the website before you contacted us for a review on our stay. It was pretty disheartening to see the service going downhill especially when hotels and resorts have had enough time during lockdown to give a fully sanitized and organic stay. Instead, it feels like the service is spiraling towards the other end of the spectrum.

"Great stay at the resort"
Lavangisehgal, 16 Juin 2021

Hospitality and service presented to us was splendid. The maintenance and cleanliness everything is up to the mark. Overall it's a worth it place to spend your time with your family and Friends or to have your functions to be celebrated at.

"Stay at BWRCC"
ParthSehgal, 16 Juin 2021

What an amazing experience!!! Special THANKS to Mr. RAMESH KUMAR ❤️❤️ Excellent customer service and support. Thrilling activities and mouth watering food! Mesmerizing poolside experience... All the good rates!

"Worst service and unprofessional behaviour"
mehashanky, 14 Juin 2021

Horrible experience. Property was not at all maintained. Rooms were not hygeinic,no mineral water only normal water prefilled in glass bottles,had to call room service many times for one thing and that too after so much struggle, staff was rude esp manager Mr Gupta was so rude that he nearly yelled at us for just sitting beside pool.hopeless service.would not suggest this resort to anyone.

"Awesome trip"
Sahil M, 11 Avril 2021

It was really awesome weekend trip. Swimming pool was very clean. Food was good. Services were also good. They have DJ as well which can doubles up your fun. Recommend this place to visit with their families to have fun.

"Best Western Country Club Resort Garden Menesar"
RahulTraveller79, 29 Mars 2021

Best Wesrern's Resort Garden is ideal for a Group family vacation as it offers ample space (the hutments) overseeing a large lawn with facilities of swimming pool, dining area and activity centre. Look for F&B Manager Firoz Khan, he is very accommodative. His whole team especially steward Kanchan is very helpful. Overall wonderful experience staying at this resort. Areas of improvement includes cleanininess of activity centre, preperation of food (veg lasagne, indian veg curry prep), locks malfunction of the doors, AC maintenance. Thankfully the service was prompt. Overall a great experience for a family group vacation.

"Very Good Hospitality"
gourava429, 26 Mars 2021

We had a wonderful experience in best western resort country club during our conference. We like the hospitality and service especially Mr Dharmender from restaurant is very helpful in all things. Thanks to everyone....

"Company off-site"
SheetalG49, 26 Mars 2021

We went there for our company's offsite. Everything was well taken care by Mr. Dharmendar, the restaurant manager. The whole staff was hospitable. Our teams had a wonderful time . Keep doing the good work.

"Best Resort Ever!"
Sim1333, 23 Mars 2021

Best resort near Delhi! My favourite resort, been 2 years and i cannot find a better place than BWRCC. From there staff to, ambience, cleanliness, everything is perfect. This resort is soo close to nature you will feel like you are nowhere near Delhi. It gives you a feel of hills. Definitely a place to relax on weekends. They have also started the pool which was soo clean and well maintained. Special thanks to Sarika Madam for convenient bookings.

"Family Wonder Land"
Mishras-ocean-coral, 21 Mars 2021

My family's favourite destination. The moment we get a break, we reach there. No debate, no discussion, no argument, no dissatisfaction --- it's my family's wonder destination. Amaging green, amaging aqua water, amaging food, amaging service and amaging people. A place worth to spend time with family everytime you get a break. Thank the sevice team there to make us feel SPECIAL. Special thanks to Mukesh ji and his team to serve wonder foods with care. Thanks Ramesh ji and his team to attain us whenever required. Thanks to all the wonderful employees taking care of our family since 2005. Thanks Resort Country Club to bring smile on our lips, happiness within heart and satisfaction in our mind. A BIG THANK !

RajeevArora9872, 07 Mars 2021

This Resort has a very punctual and cooperative staff along with mouth watering food and awesome ambience. I m the member of this resort and visiting frequently the restaurant with my family and friends. Every time we like the service as well food. Specially thanks to Raman Mishra and Mukesh jha for great service.

"Very Poor Services and anti customer attitude"
pankajklearon, 16 Février 2021

There is no support to customer. staff is very unmannered. management is careless about customer. sales team commitment totally fictitious no value of money. Fictitious billing. Food quality extreme poor.

"The resort has everything you want for a good weekend getaway"
985geetanjalik, 16 Février 2021

The resort has a lot of activities. It's a great stay for families. The staff is very professional and polite. The food is also really good. They have alot of complementary activities that they offer during the stay. Overall a great stay.

"Best resort near Delhi NCR"
ravianandcnlu, 04 Février 2021

If you want to escape from the hustle and bustle of Delhi and wish to have a quality time with Friends and family, BW Country Club, Manesar is a perfect place. We stayed there for 2D/1N with 11 other Friends and their families to celebrate 1st birthday of our Friend's daughter. Trust me, we had a great time at the resort. My two year Old son also enjoyed a Lot. The resort has a dedicated Kids Playe zone to keep tke kids of all age engaged. The Property is lush Green, spacious and clean. Beyond the relaxing atmosphere of the resort, the next best part was the fantastic food and excellent service at the Pool side resturant. Above all it has a team of super Friendly and Caretaking staff who are always available to Make your stay a memorable one. To Name a few Mr. Dharmendra (Manager) Mr. Firoz (F&B Executive), Mr. Mukesh (Captain), Mr. Shahid Ali, Mr. BK Jha & Mr. Ramakant (Steward/Dining hall Manager), and Mr. Ramesh (Office Manager). Overall we had a wonderful and relaxing stay and we Left the resort with wonderful memories. We Will be back soon. Thankyou BW Country Club :)

KumarPradeepsingh, 01 Février 2021

" The staff of Resort super friendly and property is lush green, beautiful and much more specious. The amenities are very luxurious and premises is well maintained. Mr. Raman and his team made our trip memorable. In Restaurant Mukesh ji and Bharti give us warm and personalized service. We Will be back soon with more family members".

"Perfect place for day picnic and weekend gateway"
GCRC75, 30 Janvier 2021

Wonderful place...had a great time spending the day with my team. Nice place to spend a day or weekend...Very caring and hospitable staff, especially Mr. Firoz Khan who was too good and served us with such a warm hospitality...Really enjoyed the stay.

"Awesome property with beautiful landscapes and nice hospitality"
PulinG2, 30 Janvier 2021

Very humble staff with amazing hospitality... Everyone ( from age 2 to 80) will get something to enjoy.... Mr Ramesh Kumar at reception and Kanchan Kumar were on their feet... Even the 2nd sister property of same company is nice and good for those who are in search of secluded space

"Amazing property and superb service"
ShreyR10, 30 Janvier 2021

We went out for a friend's get-together and the property is beautiful. The service is amazing and the food is delicious. Mr. Firoz was there to help and he was very considerate and attentive to all the details and requests we had placed. Really liked the experience and will be back soon.

Devindev, 29 Janvier 2021

"I have been to the retreat so many times, beautiful ambience, lush green garden, Buffet is perfect sundowner at this place is perfect. The entire team which is lead by Mr. Raman Mishra is fabulous. Kiddos to each one Dharmendar, Mukesh and Ujjal keep checking our comfort at service in restaurant. Always a home away from home for staycation".

"Excellent time with friends and family"
roomsid, 28 Janvier 2021

Perfect place for a weekend getaway...kid friendly place...a kitchenette room meant I didn't have to worry about working out my toddlers meals. Abundant activities to keep yourself and the kids busy...if you are lucky you will spot peacocks also. Cordial and very helpful staff. Mr. Ramesh from management was very helpful..will definitely suggest!

"Amazing for a family with Kids"
246sumers, 27 Janvier 2021

We visited the property on 23-Jan-21 to 25th Jan 21. This was our second visit. The property is full of space and activities for kids from rides to open spaces.It was all amazing. Special mention to Ramesh ji who helped us get rooms with amazing view and space. he also helped us with heater to sit under gazebo and enjoy our meals. Food in buffet is just about ok , can be improved. However ala carte food was good on taste but can hit pocket for few. Overall the property is good for a short getaway for family with kids, lawns are well accessible and you can enjoy the sun .

"Tour with friends"
Archu1991, 26 Janvier 2021

Awesome experience, wonderful location, perfect place to spend quality time. Extremely caring and supportive staff especially restaurant staff. They take utmost care of hygiene and provide a very healthy atmosphere at each spot of property. For the last 3 years I have been visiting this resort and every time I get new experience and a high level of services. Special thanks to Mr. Raman Mishra.

PriyaGhoule, 26 Janvier 2021

"Its our 25th Anniversary in the premises of BEST WESTERN RESORT COUNTRY CLUB and they really made it grand and made us feel like Maharaja and Maharani(Prince & Queen). Hygeine-- Hotel is taking all precautions from main entrance to residence and even in Restaurant. I love and feel safe by this step of we assure. Appreciation-- Mr. Raman Mishra, Kailash, Pratibha and Ranjit. They all are Superstars of this property who took my all query very seriously and made our stay more memorable. Well come back with my family as well and recommend everyone to visit once.... They made you keep repeating. LOVE YOU TEAM....YOU GUYS FABLOUS...!!"

"Nice resort with various activities"
ca_anilgoel, 18 Janvier 2021

This is one of the best resort in the area. I was provided complementary upgrade. It has various activities for all age group like cricket, badminton, rides for kids, TT etc. Overall very pleasant stay

Banga0303, 18 Janvier 2021

The place is just 30 mins drive from Gurgaon however, strategically away from husle bustle of city. It has many facilities like sports, games, kids area (multiple games) swimming pool. animal rides, etc to enjoy. However in terms of suggestion they need to focus on taste of food and House Keeping. Overall It is recommended place.

"Excellent property to be at"
Renuarora7, 13 Janvier 2021

Have been to this property number of times with family as well as offically. Excellent property to stay away near Delhi ncr with family n friends. Get so much postive fealling Food is amazing & yummy. Staff is very coordial and helpful. Really felt happy to be here. Recommend to others who r looking for a peaceful place near Delhi. I place to must visit. Ten on ten points.

"Best Holiday Destination in Delhi NCR"
SumitBudhiraja, 13 Janvier 2021

My family has always enjoyed the stay at Best Western Resort Country Club. The hospitality staff is great. Special Mention to Mr. Raman, Mr. Mukesh, Mr. Shahid, Mr. Bhim. Mr. Rajveer and others. They are all led by Mr. Ramesh, excellent and smiling manager. Food , the ambience, the stay all is awsome. We always look forward to meet the staff. The staff acts like our extended family. We are thankful to the managemnt of resort to have such a wonderl resort and team. May more years to come we keep enjoying.

"Wonderful stay"
Shiva S, 11 Janvier 2021

Very nice place good atmosphere so many activities for children like cricket tennis. Very nice rain dance specially D3 Dj area and bar.Very nice food and staff Specially mr. Raman Mishra ji and Mukesh jha ji very good

"Best l"
LoveTravel691956, 10 Janvier 2021

It's very best property for family & friends, best food, very carefull, friendly & cooperative staff. Many many games for children & families. Such a great place. It's amazing. Jhula, mini train, Ground chess, Ghudsavari, camel ride & many type of games in opposite room & ground.

"Beautiful resort ."
sukantj1979, 10 Janvier 2021

Excellent property to stay away from Delhi ncr with family n friends . Everything about this place is magical, peaceful environment , lake . Food is amazing & yummy. Staff is always helping and go out of there way to make you feel special ..Really felt happy to be here . Will surely visit once again and recommend to others for sure .. Ten on ten points.

"Best weekend getaway ever!!"
Pakhee_butterfly, 08 Janvier 2021

We were hesitant travelling in such grave scenario of Covid. But to our surprise The Best Western Resort Country Club was totally equipped to handle this. The measures taken for our safety were par excellence. On our arrival the temperatures were thoroughly checked, the staff was taking utmost care to sanitise everything. The waiting lounge furniture was wrapped with disposable sheets. Social distancing was followed. The rooms were sanitised thoroughly, house keeping staff was taking all the measures. And ofcourse the stay in itself is always a pleasant experience at the resort. The green area, play area, various activities, the whole atmosphere is so relaxing and sets the holiday mood. Food is very delicious and hygenic and is served piping hot. So I for sure would be spending more weekends there. Keep it up :)

Anuragtraveler123, 08 Janvier 2021

"Loved the stay in BWRCC we enjoyed the food and service in the restaurant and sports facilities also, I loved the dishes in the dinner and breakfast and I was really interested in knowing how they prepared and asked Mr. Raman Mishra(f&b manager). He showed intrest and guided through the preparation of food and recipe, and told me all staff members trained by Mrs. Roop Sodhi( club Director)under the her guidence. That was a wonderful experience for me. Thanks everyone for your service"

"Family Holidays"
Abh1408, 08 Janvier 2021

I was worried to go on a holiday with my family at the time of pandemic. However, on reaching thr resort my worries faded away. The rooms were sanitized,before check in and were sanitized every subsequent day. The restaurant too was sanitized after every meal. There is ample green cover and open spaces to ensure social distancing. There were many activities to keep us busy throughout the visit. The bouffe had good options and food tasted well. The staff was courteous and the services were well. All in all, its is a good place to go on a holiday with your family and friends.

"nice place to b for a holiday"
Poojagulati03, 08 Janvier 2021

Excellent place for family..awesome food nd hospitality. Staff is very pleasing.special thanks to Mukesh jha nd Raman sir...for their nice hospitality. Nd the service was nice nd satisfactory.rooms r spacious nd nice games 4 the kids.

"Awesome trip ever"
SpS3107, 08 Janvier 2021

Went there in the month of October and till now visited around 15-20 times... Very huge ground with all sports facility with horse riding... Very clear water in pool... Enjoyed alot every single time i went there... Awesome place for short visit... And food quality is awesome with good staff facility... Special thanks to Raman Mishra for their fantastic behaviour... So well behaved staff....

Td1Td23456, 01 Janvier 2021

It's was really great experience to stay with family... Perfect hospitality and clean place when it comes to corona . Staff have been very supportive and helpful through out the stay..special thanks to FNB team for taking special request of my son for food....Keep doing the same work....

Relax814628, 31 Décembre 2020

Thank you best western resort team for all the services you have rendered during our stay, I would like to specially thanks to FNB and housekeeping team for taking care of my family needs. Keep it up team. Thanks

"Excellent place to relax with amazing hospitality"
691manojk, 30 Décembre 2020

We had a fantastic experience at best western resort. We were greeted with lot of affection and were provided best of the services such as stay, facilities and food. Staff members were very courtesous and willing to support on everyting. Rooms were very clean and hygienic. I strongly recommend this resort for everyone :-)

"Recent Stay with Family & Friends on 27&28 Dec"
singhviren, 30 Décembre 2020

One of my best & most lovable place to spend weekend with my closed ones...Awesome environment , with full of games & activities for you & your children, wonderful staff , excellent hospitality, courtesy Anita Ma'am & Mr. Ramesh Kumar who are very supportive & caring during your booking & stay arrangements.. Wonderful place to have Corporate Meetups & well managed Cricket ground allow you to take a feel of playing T20 Cricket.... Overall excellent place in Delhi NCR where one can go & enjoy.... Kudos to the Best Western Team....

"Excellent place to relax and have fun with family."
SaurabhG808, 29 Décembre 2020

Awesome experience, wonderful location, perfect place to spend quality time with family and a group of people. Extremely caring and supportive staff especially restaurant staff.  They take utmost care of hygiene and provide a very healthy atmosphere at each spot of property. Thanks to Business Development Team Mr. Uma Shankar, Ms Sarika for providing the best deal every time and great support from time to time. Highly recommended. For the last 8 years I have been visiting this property and every time I get new experience and a high level of services. perfect place for Kids enjoyment. Will surely have more visits in future. three cheers to all members and keep the momentum up.

"Amazing service offered"
280rubyq, 24 Décembre 2020

It's been 3 years now I am visiting this beautiful resort BWRCC. I am soo glad I choose this resort as i needed a break from hectic days. Peaceful and divine place! Special thanks to Sarika Mam who made my bookings to stay so comfortable and easy! Can't wait to revisit!

"Best Place for Destination Wedding"
RahulFRoy, 24 Décembre 2020

Just attended my friend's wedding here last month, Services was so good. staff was so helpful, the rooms were good and the decoration was outstanding. Food was delicious. Overall i say best place for weddings

"Highly Recommended"
Piyusharmaa, 23 Décembre 2020

Just I had a weekend getaway there with my family and must say this is the best resort, you will feel like you are in the lap of nature. Want to visit again and I must say Except going out of Delhi, you must visit here, the very clean and fresh environment they are taking each precaution for COVID so it is so safe

"Amazing two days!"
Sahilaggarwal0693, 14 Décembre 2020

Having known this property and the staff for more than 17 years now, we decided to have this place as a destination wedding for my sister. The food, the decor, the tranquility, and the people who catered to all our guests, everything was in a perfect blend to make it a beautiful stay. Mr. Ramesh Kumar has always been a great friend and a very welcoming host for us. Cheers to the whole team for having us and creating a beautiful experience for all.

"Best western is synonymous to warmth"
devasarora, 14 Décembre 2020

I recently organized my son's destination wedding at the resort. The whole function was flawless thanks to the warm staff of the resort. Ms Sodhi, Mr. Gupta, Chef Ravinder, Mr. Raman, Mr. Gaurav & Mr. Ramesh specially treated us like family. Thanks to delhi staff and jaspreet for bringing us closer to this place. Thank you best western for helping me fulfill my dream to organize my son's dream wedding.

"Must visit placee!!!"
Sim1333, 28 Novembre 2020

From food to ambience to aura of this place beyond perfect!! Best service offered highly recommened!!!its worth the money spent. Management taking care of everything even in covid times highly appreciate it

"Sad state of affairs at a otherwise beautiful hotel"
rahullvv, 20 Novembre 2020

Let me start by saying that you will love the location. If you are looking for a quick weekend getaway from Delhi, this resort would have been perfect if not for the staff and food. You will be greeted at the front desk reception by a lady who could not care less. Imagine trying to haggle at the RTO office. Pro tip - The room will take 2 hours, whether you come early, late or on time, so make sure she knows you have arrived and head straight into the gardens. Of course just like at an RTO office there are forms to fill - Lots of them. I, for one, forgot to take back my driving license. They did not even bother calling me. On asking why was I not informed, the lady said you should have asked for it. What is rather interesting is that they have a bunch of these cards lying in their desk - I counted 20 in just once bunch. I guess everyone has hobbies - some collect stamps. These guys collect driving licenses. Let's talk about "food". Spare your stomach and pocket the pain. They don't even bother hiding the fact that it's more than a few days old. The idlis are a marvel - Gurgaon's cash strapped home builders could learn a thing or two about how to make good quality bricks. You have two options in this regard - order only the fresh omelette or drive to McDonalds and subway, which are just 10 minutes away. Do not buy the room with breakfast. Also, not a single staff was wearing mask correctly. Mask wearing was a formality that was quickly forgotten after the frontdesk. Its also worth pointing out that there are tons of places to hang around in the resort and take selfies at. But you can't really sit anywhere - its pretty dusty. It really is sad. It's a pretty large resort which has just not been maintained well. I imagine that with the right management, it could do rather well.

"My First Visit to BWRCC"
SudhanshuC24, 18 Novembre 2020

Very good option for a weekend getaway. Too much space for many activities for adults as well as for the kids. Staff is superb and very polite. Food is something which should not be missed. Pricing is little less competitive but in exchange of that "experience" is something which they serve you. I highly recommend this place for any short weekend getaway.

"Stay review"
Gurneetdhillon, 07 Novembre 2020

Visited the property for a leisure break. Overall was a good stay with amicable staff, good food & well maintained resort. There's some sort of activity for every age group. Lush greenery of the resort is a highlight.

"Isn't worth the price"
285karns, 04 Octobre 2020

Area wise its quite big and good for family get-togethers, especially in winters. But rooms, not that great with the tarrif charged. Plus food and over all service also wasn't that great you would like, considering the brand it is. Deluxe rooms aren't the same as shown in pictures so dont go by that. Deluxe and executive rooms are pretty much identical. Apartments are still worth considering the open space it jas infront of it. Ask for them, they are subject to availability, since they are specifically for their members with 2k on top of the tariff at that moment.

"Marriage Function"
Amitsakh9, 09 Juillet 2020

We had a wonderful experience staying in this property. The rooms were well cleaned and sanitized. The kind of dream wedding my sister had always thought of came true with this destination. The sanitization levels were up to the mark. The staff was always wearing mask. Also the food quality was excellent and all the guests had an amazing time. Thanks to Mrs. Sodhi for giving her personal touch to this occasion.

"Precautious Wedding during corona time"
nishummehta1997, 05 Juillet 2020

We visited this property for organising my sister's wedding. The property is very spacious and situated far away from metro area. We really enjoyed the natural beauty there.By God's grace, the weather was awesome during wedding days. The rooms were very clean and had all the necessary as well as luxurious services. The staff was very cooperative ( especially Saroj Thakur Mam) who tried to help us in every possible manner and made our experience wonderful. Cons- As huge distance is there between the parts of property(very difficult to travel by walk), cart is needed for travelling which were not there in sufficient quantity and we had to wait few times.

"#corona wedding"
BhavyaBanga, 01 Juillet 2020

Pros: This place is really away from the city and gives such a beautiful feeling to relax and enjoy your stay. Amazing service and housekeeping. Would recommend this place for wedding as well as relaxed stay. Very polite gentlemen at your service without any fuss. We partied late nights keeping social distance intact as the area is widespread. Cons: Plz put some mist fans and coolers in the lawns or sitting areas to enjoy in the natural beauty.

"Glass bottles for toiletries and drinking water"
Keertyd, 01 Juillet 2020

I'll begin with the things that matter to me, there were no plastic bottles for shampoo, lotion, body wash and drinking water. It's a huge step if the hospitality industry start using these little measures against one time use plastic. Having said that, there s still some plastic left for packagin of dental kits etc. The property is beautiful, serene location, it was cloudy days so all we could hear was birds chirping and peacocks eeeiu-ing. It was a perfect get away from the city . For Covid, they had strict measures in place right from the sanitization tunnel to the staff on the property. Clean rooms. Prompt service. Food could be improved.

"Perfect place nearby Delhi"
shubhambansal0908, 28 Juin 2020

I have visited this place along with my family and I am very much satisfied with the service and hospitality. The food was amazing and the best part is the property which has almost everything from TT, badminton court, volleyball court, cricket net and many more. I would recommend this place if you want to relax along with other activities.

Dinesh S, 16 Mars 2020

Recently we had a business get together for our pan India staff. we booked around 40 rooms and stayed here for 3 days. the trip was excellent and the resort was really well maintained. Here are the few highlights of our stay, in such conditions when everyone was panicked about the outspread of Corona virus, 1. Temperature check at check in - all my staff members were checked if anyone had any flu like symptoms or if anyone had temperature. we all were made to give a written declaration about the recent travel history and medical condition. 2. Hand Sanitizers everywhere - at check in, in restaurants, in meeting hall, lounge, in short the resort did not compromise on the health of guests and kept adequate supply of sanitizers everywhere. guidelines for personal hygiene were also present to make people aware . the staff had masks on their faces and extra care was being followed to maintain hygiene. 3. polite and helpful staff - all staff members were courteous and helpful to us and were always found at service with polite attitude and a big smile. apart from these, the rooms were clean and tidy, the garden was well maintained, food was amazingly yummy, swimming pool was cleaned twice a day. All our staff members were happy to attend the meeting there where they could indulge in many other activities (like cricket, football, badminton, horse ride, camel rides) after hectic work hours. Improvements required - Lobby area is a bit dull and needs a revamp. we ordered canned real juice which almost cost us 1000 INR for a 1 ltr box of Real juice. so that needs to be checked.

Wanderlust_pranji, 16 Mars 2020

All the services are awesome... Nice place to visit. Room is clean and cozy. Good option for family outing also. Tasty food, especially bakery items. Can enjoy nature. Well built place. Enjoyed a lot.

"Excellent Travel"
VinayGupt, 15 Mars 2020

Very much comfortable during all time and every kind of facility are there and its complete hassle free with full nature environment with all playing activities for family tour its wonderful place ....

"Excellent Hospitality"
ronwanderer, 15 Mars 2020

Good service in terms of clean rooms, food and ambience. The location is perfect to getaway from hectic city life. Sanitary and hygiene is well maintained. Good is delicious. The property is huge area with different sports activities for everyone

"Nice stay"
divyashrma, 13 Mars 2020

I visited with friends in the month of February and our stay was very nice. Staff is well mannered and friendly. Restaurant and food was also very good. Overall we spent stress free and pleasant time here.

"Close to Nature!"
mohit3456, 13 Mars 2020

It was my wedding and these guys nailed it! Stellar team at best western who took care of everything from rooms to food till event and delivered us a truly unforgettable experience with lots of happy memories. The property is a bit away from the main highway but is truly worth it, very close to nature with lush green beauty. Thank you so much Best Western & Team, especially Mrs. Sodhi who was one gem of a person to deal with. Thanks again for making our wedding so memorable.

"Truly Loved it!"
rituaggarwal1, 13 Mars 2020

It was the wedding of my daughter and they managed everything so perfectly. Ms. Sodhi was so nice to deal with. She promised and delivered even more & better. Food was great, rooms were nice and the event & Decor handled by Tushar & Abhiyank was managed exceptionally well..!! Highly Recommended to everybody.

"Close to Nature"
TusharM392, 13 Mars 2020

It was really nice staying there staff was also very professional. Didn't expected after seeing such a huge property that too very well maintained. Neat and clean rooms, specially food I must say it was really good. Thank you I will visit soon.

"Room service"
mickykharbanda, 11 Mars 2020

The room service was excellent by Mr. Sushil & Mr. Mohd. Anas. All the food was served in time and was warm when it arrived. The service in the restaurant was also perfect by Mr. B.K. Jha and Mr. Ali .

"Corporate offsite"
AtulG432, 03 Mars 2020

We recently had a corporate offsite the resort with almost 300+ People where almost 240 stayed back for night as well.Highlight of the event was our holi bash - well managed and we thoroughly enjoyed the same. Ramesh ji at reception handled a smooth check-in never felt like 300 people came in - not even a single que, pre-planned & well executed allotment 2. Raman ji , Inder Ji & Dharmender ji they are the gems of the resort...In case of any query or requirement these guys were our goto solutions 3. Quality food added to the colors of fun Thank you Team for your efforts.

Ankuryadavicsi, 29 Février 2020

after good experience of our previous business conference in the year 2017, on popular demand of our team member we again decided to conduct our 3days residential conference in the month of February 2020 at BEST WESTERN RESORT COUNTRY CLUB. I would like to congratulate Mr. Raman and his team on having an excellent team of service staff that truly defines service excellence. I also want to thanks entire staff of FRONT DESK TEAM excellence check in of our team member. And the food quality was very tasty. Thanks to entire staff of operation team. See you very soon.

"Best Western Resort Country Club"
frankram0s, 27 Février 2020

Location of this resort was terrible. Outside of the resort was trashy. Service was good, but there is nothing to do there. There are some activies like badminton, but the equipment are old and dont work. The advertised information and pictures are all misleading.

Dinjohn695, 26 Février 2020

I am a regular visitor of this club...this time we had planned a small get together with my company staff we were 25to30 member. Everything was organised so well. The taste of food was so good and staff was very cordial & supportive special thanks to Mr. Bhim and Mr. Raman Mishra along with his team for their Great Hospitality.

"awsm visit in best western country resort"
219karank, 26 Février 2020

Stayed there last month end with my family .It was really fantastic stay.Mr.Raman was very helpful.Food quality was awesome.The altogether experience was very good.I strongly recommend this place to everyone.

"memorable moments"
SpS3107, 25 Février 2020

I visited Best Western Resort Country Club in January... It was a complete package trip.we enjoyed our stay over there.good facilities of games, horse riding, swimming pool and the most important was Food and atmosphere all are amazing.cleaniness was too good... These all makes our stay superb... Special thanks to Mr. Raman Mishra (Manager F&B) for his continuous support throughout my stay... And all staff are so supportive.Its a beautiful stay.

"My special day"
Deepikaverm, 25 Février 2020

Amazing stay.. tasty food.. special thanks for Mr. Ramesh for all the things and support that make our to visit very special. Good services. Immidiate room service. Indor outdoor games. Had a great time.

"Daughter's Wedding"
akkhandelwal64, 21 Février 2020

Best Western was chosen as the venue for the wedding of my daughter and I really must thank the people who worked very hard and went an extra mile to make my daughter's wedding a great success- Mrs.Sodhi (Director), Mr. Ramesh (Front Office Manager), Mr. Mukesh Jha (Incharge, Food & Beverage), Mr. Firoz Khan (Manager), Mr. Ramesh Unyal (Housekeeping) and Mr. Raj Singh (Head Chef). The BW team was always there to help me with whatever I needed and their staff is polite, friendly and cooperative. Once again a big thankyou to Mrs. Sodhi and BW team!

"Good place for families and groups to spend a weekend"
donivk, 20 Février 2020

The hotel is quite remotely located so initially one starts wandering whether we are on the right path. But once u reach there the place is good with lot of greenery and activity areas. The rooms are pretty much average which is one of the major complaints I have with holiday resorts. Food on the room service menu is bit below average. I had a cream of chicken soup which was pathetic . The buffet menu for breakfast and lunch was pretty good. I also used the spa which was lousy . The staff there were neither pleasant nor skilled, hygiene was an issue and also after massage once couldn't shower because apparently they had no water . The purpose of my visit was more for business , had it been for leisure then I would have rated it lower

"Nice resort"
poonam786, 20 Février 2020

Stayed there last week for my business trip.It was really fantastic stay.Mr.Raman was very helpful.Food quality was awesome.The altogether experience was very good.I strongly recommend this place to everyone.

"Excellent Hospitality"
Club I, 19 Février 2020

We have 1night / 2days, 55 pax corporate group, food was really excellent, service was also very good I would like to thanks Dharmendra as a rest manager, Raman Mishra as Fnb manager they have done good job .. also special thanks to Pradeep sales person, Thanks

"Maja ayega"
Caakhilesh606, 18 Février 2020

Very good experience of stay. One may enjoy stay with activities and delicious food variety. Club facilities are unmatched. There are activities for all age group. Children to senior citizen. Only things missing is availability of utilities (water) near different play grounds.

"Sister's Wedding "
mahima2611, 12 Février 2020

Amazing staff great property and great service. We booked this resort forbmy sister's wedding and i would like to share that it was more than heb what we expected...the staff was very cooperative and on service for 24 hrs... special thanks to Mr.Ramesh , Mr .Inder , Mr Mukesh...also not to forget to mention one of the waiter his name i don't know but short in height and we use to call him chotu...he was tooo gud , he used to serve food with lots of love and enthusiasm. In the end big thanks to Sodhi aunty director of the resort for all her efforts and cooperation..must go place and trusted property with amazing food and staff ...

"huge, spacious, lots of activities"
RaviK1087, 12 Février 2020

we were there for wedding , the property is widely spread over huge area which causes incovienece for the guest to intermingle with each other. since its huge open area the decor has to be huge otherwise the look seems quiet mediocare

"Best Resort for any Corporate Event..."
Rare_Consultant, 12 Février 2020

If you want to learn hospitality, then come to Best Western Resort Country Club at Manesar... Hospitality , Food, Ambiance, Location, Coordination... the word for signify is "Best" Experience Was Awesome

"Family Holiday"
752atul, 12 Février 2020

Had a wonderful family holiday at Best Western Resort. Huge open spaces, great activities for Kids like tambola, go cart etc, excellent food. The best part was pollution free atmosphere. Strongly recommend a holiday.

surajsingh2020, 09 Février 2020

Best resort in Manesar Front desk staff is good, and their services are luxurious. I perfer my friends, relatives etc they should visit Best Western Resort Country Club. My experience was really goof i cant explain in words. Thank you Western

"Perfect for a family day out and big groups"
sid7188, 30 Janvier 2020

Just at the outskirts of gurgaon lies this beautiful resort. This resort has something for everyone, people of all ages, kids, adults, oldies. Go there if you wanna have some fun, masti and frolic as its loaded with fun filled activities - badminton, volleyball, cricket, cycling, carrom board, lawn tennis, camel ride, horse ride and much more. Then in the evening you can party and dance to your hearts content as they have dj playing till 10:30 pm. The rooms are super cozy and immaculate and they are build in a form of cottages which gives you a feel of home away from home. The staff is courteous and attends to all your queries with a smile on their face. Lastly, food is very good too, variety of options to choose from if you are going for buffet, in room dinning is also upto the mark. All in all, a bug thumbs up and would love to visit again.

"Excellent "
gsumitg, 26 Janvier 2020

Best place near Delhi for complete family . I don't remember since when I started visiting this place. I think back around from 25 years. Me my family friends and relatives almost everyone in my contacts have visited this place once . All like this property very much. Excellent staff Excellent food Excellent room service Overall excellent experience No more words for this property. Do visit and experience the same.

"Another Wow Experience"
amandhamoon, 21 Janvier 2020

I have now lost count of times I have stayed at this resort and the entire staff never fails to make the experience memorable. This time again Harpreet & Ramesh (FOM) took special care and upgraded our room for our two nights stay. Looking forward to another visit very soon.

"wonderful resort for a unforgattable marraige"
gauravg109, 20 Janvier 2020

we were there for our our brothers marriage for 2 days on 17 and 18 jan 2020 . everything liike weather arrangement food service were amazing . such a huge property that our 250 guest stayed so well with our 117 rooms available there for us . food was great staff was nice and helpful in all manners . none of my guests make any kind of complaints of any type .

TravelStudio, 19 Janvier 2020

Pros- big resort family friendly and kids centric, they do have good lawn,swimming pool(under maintenece currently) toy train, camel ride, horse ride, other play activities Rooms- Clean Staff- Polite Cons- Rooms pretty basic not as per tariif or rate card Breakfast buffet- basic and ordinary Our room NO 4- hot water issue i dont know about others Staff- self tip awarding- We order milk for our child they said Rs.60 while we recived the milk. I asked for the invoice the staff said yes on payment i shall give you in the evening when we repeated the order for milk and asked for the previous invoice It was Rs. 56 so the staff is self tipping itself. Approach road is not well paved but thats not in control of the resort.

"Wonderful resort for partying with friends and family"
Shailender S, 02 Janvier 2020

This resort is awesome for 2-3 days of visit with family or friends. Everybody in this hotel is very cooperative and food is great...rides for children is great and enjoyable. Adults can play cricket, lawn tennis etc. Thanks Ramesh ji ( Front office manager ) for your kind support. This was my 5th visit to this resort and i enjoy this everytime with my friends and family.

"Destination Wedding"
GreenCloudTrek, 31 Décembre 2019

Just a couple of hours since we left the BW and already missing it. After staying there for 2 nights we felt that a couple of days more would feel better. Awesome hospitality, great tasting food and no repetitiveness day on day. Courtesy of the staff, both indoor and outdoor was exemplary. Though we did find a bit coordination issues between the sister properties, it was kind of negligible. Overall a great place to be in.

VineetA85, 24 Décembre 2019

#BlueWestenResortnCountryClub I love this place! stayed there three times,so far, but will again, someday! Great location, great staff, great food, great rooms. Hotel views are very good.Hotel just like nature of lap. Regards VinEEt

"Very nice hospitality"
Saktalwar, 14 Décembre 2019

So we organized a destination wedding at the resort, as a wedding planner we hope the hotel coordinates with us for better management and at best western resort we experienced one of the finest management . Special thanks to ramesh ji bhavna ji and harpreet ji, they were so cooperative . Whether it be a 4am urgency or running out of rooms, they had our back in everything hence we added one more successful wedding in our list. - Team plantastic

NITINYAD1, 13 Décembre 2019

It's okayish. Facilities at not top notch but you will be provided with bare minimum that will help you in not remaining frustrated during stay. Lawn is huge and swimming pool is good, so children who like outdoors will have a fun time while being there. Other than that, there is nothing much to do. Food is okay. Nice place surrounded by nature in all the sides.....very nice for weekend holiday's.......

"Rooms need to be revamped"
K D, 09 Décembre 2019

This place is enjoyable if u spend it in the open areas...that is what they offer the acres of land ,camel ride , horse ride, goat and everything to do outside...being with nature!! Rooms are a little service not not impressive/ even the breakfast fails to impress...but still it's worth a weekend getaway especially in winters!! Can try it out!!

"Weddings at Best Western"
Kumar786, 09 Décembre 2019

A beautiful place to have a wedding. Raw natural beauty everywhere. Very cooperative staff. Ambience of rooms are good. Lot of place for kids and kids attractions. Excellent breakfast. Lot of other attractions like horse, camel, goat, ponds and ducks. A number of mini sports like golf, cricket, bowling , tt rooms available. I cannot forget the tea/ coffee service headed by Mr. Jha: always ready to serve your cup of tea or coffee with a smile. Even the service at the pavilion at breakfast or lunch was great. The reception was also great, ready to solve any personal needs like cabs to airport . Strongly recommended if you like the countryside and away from the hustle and bustle of a city. Wifi is reasonably good too.

"Delayed customer-service"
vineet_jain_77, 06 Décembre 2019

I have heard almost similar, to what sourabhd151 wrote in his following reveiew. I heard that hey have increased their prices Also, full day yesterday, I tried contacting at their given mobile number (I think that it is of Ms. Poonam) - left whatsapp also but no body called back

sourabhd151, 03 Décembre 2019

Visited Nov2019, firstly we got to know upon reaching the reception that our book is in an adjoining property which they call as Best Western Garden resorts. This property was 500mtrs away and was more like a motel with a big ground in front. Room was atleast clean but very simple in interiors. Hospitality: The flowers placed on the coffee table in the room were stale and the holder was all rusted and not appeasing to eyes at all! Check-in is at 2pm so we rchd post lunch and had evening tea and snacks at the resort, however they only had mix pakoras and potato fries as options. The food is cooked in the kitchen of main property and shuttled to this garden resort so it does not remain much hot when it comes to ur room. Activities: There s decent option for kids to enjoy horse, camel ride. However they have fixed timings so I saw some kids who turned up late could not take the ride and were asked to take this next mrng. The make shift indoor table tennis table was all dusty and even did not had the partition line in the centre to play doubles. The furniture and toddlers play area in the activity room was all dusty and appeared to be in poor state of affairs. We ordered noodles, chilly chicken and chilly panner for dinner which was tasty though. The rope hammock mounted between trees as an attraction and option to relax outdoors was all torn and not useable. Both these properties are actually being used for destination weddings and corporate events and in such a scenario families which go to relax in peace away from chaos of city ultimately land up in crowds of corporate employees enjoying DJ at their events and marriage guests. I wont recommend this property for family visits and not all worth of rs. 8000/- per night stay with breakfast which only included eggs, cornflakes, juice, tea, paranthas, idli and vada with not at all tasty sambar, poori sabzi... One can go and stay in a 5 star at these rates in Jaipur/ agra and enjoy awesome buffet breakfast including Indian, continental veg and non veg options.

"Wedding "
rishaina, 02 Décembre 2019

This is one of the best property for stay and specially for weddings staff is very Cooperative and always ready to help Miss Sodi herself ready to help you Really thankful to all the staff and to Maam Everything was up to the mark ,my guest had great time in the wedding everyone appreciated for the services given :) Thanks and regard Rishabh Jain

254mayankj, 02 Décembre 2019

Amazing property to have a wedding or a private affair. Stayed for 2 nights Staff is very cooperative. Food is good and landscapes are also very nice. our family wedding was handled excellently by the management. Would love to stay again :)

"Perfect wedding destination in Manesar"
sahiljain112, 01 Décembre 2019

Hosted an Indian wedding here. The bride side (20 rooms) and groom side(~100 rooms) are a little distance apart (perfect fot baarat). A free shuttle service can be used to availed for inter complex travel. Ambiance is unparalleled. Food is excellent Hospitality is truly commendable. Every staff member is very helpful and polite. All facilities including decorator/planner is provided by the hotel for a fee. Bride side rooms are a little small. Little inconvenient for 3 guests per room. Mirrors can be added at bride side. Shuttle services can be made more frequent during wedding. A very pleasant experience overall. Can't wait to head back soon. Special thanks to Mrs Sodhi, Mr. Ramesh, Mr. Dharmendra and Mr. Mukesh.

"Nice location and hospitality"
Akg2020, 01 Décembre 2019

Good place to spend weekends. Nice greenery. Good hospitality. Well maintained criket ground. Good for those interested in farm house type living. Food taste good. Fast housekeeping services. Simplicity served in best way.

"Must-Read review"
ShrutsA, 28 Novembre 2019

We visited this place yesterday night to attend a function (the host have booked this place for 3 days for a wedding, with about 20 rooms plus their one resort/garden). At the reception we see a gentleman busy on the phone, we inquired on the directions to the venue of the function where we had to go, he randomly ran through some pages and told us “go straight and right”. We followed like a usual direction, only to find for he sent us to the swimming pool! We came back and there was a new gentleman here thn. A few minutes later the person who gave us the wrong direction came. We asked for y he gave us the wrong direction, he looks at us and says “i hav jus come. Didn't give you any direction!”. We were amazed and asked where do we go. He then handed us a list stating for tell me where is your name here. Funniest is for that was the guest check in list with the room numbers! This irritated us to the core and we asked him to call the manager. This guy first said i dont know him and then claimed for i am the manager! Utter nonsense behaviour of this person was. No apologies no shame, he stood there smiling shamelessly. On my repeated question he gave his name as “Harpreet” which i doubt is his real name. I demanded his card, which he didnt have ofcourse! This is the worst behaviour I have come across till date at any hotel/resort. Please visit at your own risk, the place is far. Cut off from the main highway with no illumination throughout the way. Not sure if the way to this hotel is safe, specially during the night times.

"Not worth visiting ..... Waste of Money and more importantly our precious time."
whitesnake0, 25 Novembre 2019

Before we were finalising the resort, I went over all the reviews and thought that people were having great experiences living in this resort and I thought all the opinions are worth visiting. Today, I am taking a time out from my busy schedule just to make sure that other do not have to face the similar experience that we had. And I will not recommend anyone to visit this place due to the level of customer service they provide to their clients. We were all girls visiting a night away from our homes to have a relaxing time which eventually got ruined. Their staffs were unprofessional with no etiquettes to treat their customers. They were very rude to us when we asked them for any kind of help and support in settling down in a room. We ordered food for our lunch from the resort which was pathetic.(Very salty and tasteless) and when we complained they bluntly respond to us that nobody complained so its nothing wrong with the food. This kind of response we were getting from the staff members. So can imagine how professional and well trained the staffs are. The level of hospitality service that this resort will provide you is simply 0. So I would advise all my fellow readers to discard this resort from your list and find other options instead.

"Another excellent short week with our best Resort"
Mishras-ocean-coral, 23 Novembre 2019

Entertainment as usual. Comfort stay, good food. Friendly and well trained staff. This resort is my family's best and regular leisure trip's place. Whenever my family thinks of taking a short break, we choose to go here to spend some quality time. The Cobalt blue swimming pool, star studded nights, the natural green lush carpet spread over the place, the sounds of natural habitats, ever amazing, smiling and helpful, favorite staffs.. Inspire to get less connected with the crowded outer world. This was a short trip of 3 nights from October 17th to 19th, 2019. Very short stay..that's the only sad feel. Not justified for a calm, cool and comfort stay. As usual will never forget Mr. Ramesh for arranging our preferred room, Mr. Mukesh for serving us the best of foods and so many other staffs in restaurants, swimming pools, room service and executives etc(faces are so known, we never asked their name), those who made our every visit a memorable one. A BIG THANK FROM THE HEART. In return we pray that they should be heathy and fine so family like us get to spend more quality time together.

"Stay at your own Risk !"
Aashish C, 19 Novembre 2019

Worst experience in my 20 years of travel life, there were 3 couples who partied on 9th November, 2019 on the Balcony of Room No. 207 till 3:30 AM. Worst is, even after informing the Hotel Security Staff, "No Action" was taken and couples happily partied. Next day at the time of cehck out when I reported face to face, then Hotel`s GM just apologized conveniently for the incident and moved on with his life. Stay at your own risk for any eventuality, as Hotel staff is highly casual and insensitive.

Kajol1309, 16 Novembre 2019

An amazing stay,Great hospitality, provides every facilities and overall experience was awesome. Staff is very polite . Food was good . Arrangements were great , a complete family resort , peaceful area for relaxation , good atmosphere .Thanks for making it a memorable day & special thanks to Mr.Inder , he made an extra efforts to make it a special day.

"Superb "
Tarunjidelhi, 14 Novembre 2019

It was great stay in this hotel. Everything was fantastic. Staff was very polite. They never say 'NO'. Many games available for children. Complete entertainment for familes. Food was great . Very peaceful area for relaxation.

"Amazing family outspot"
rodaamit, 09 Novembre 2019

Thanks best western club for making my vacation a memorable time special thanks to Neha who made an extra effort to arrange for our memorable stay at the resort and showing us the facilities in the most lovable manner I appreciate and recommend this location for family outing just 60 km from Delhi two day outing visit a must to make your wife and kids happy thanks Neha once again.

"Memorable stay"
KKNAGRATH_77, 31 Octobre 2019

I along with my wife stayed at the resort on 21st and 22nd October. It was a sheer delight to spend some memorable moments on my birthday on 21st. The green surroundings ensured clean air far from smog zone of Delhi. Food at restaurant was excellent as the staff there, especially Mr Raman Mishra and Mr Mukesh Jha,pampered me with a complimentary cake and took special care of ongoing service. I definitely would recommend a stay in the green resort.

"Great Outdoor - Very Sad Food"
Vivek1311, 27 Octobre 2019

The place has an excellent outdoor (Lawns, Sport opportunities, Pool, Expanse, etc). It is great for a large group staying together and spending quality time playing and lazing around the place. The Rooms are decent with good amount of space and just well maintained. However, the Food was a major disapponitment. The speread + the quality of food is a BIG let down and that takes away a lot of other goods (of outdoors and location). Would not recommend purely because of Food Quality.

"Strongly recommend this for a quick getaway. Good for families & Groups"
SantoshR419, 17 Octobre 2019

The venue is at a perfect location within 30 mins from Gurgaon city center (Tip - There are 3 routes that lead to this venue ( research well and take the easiest route cuz the other 2 are bad) The moment you enter this property, the vast landscape will catch your eye. They have bought a good blend of leisure, nature and activities. Ample activities for Children, sporting activities, Rain dance, Toy Trains, Camel rides, spacious lawns etc. The food is decent ( definitely can be improved). They have a separate swimming pool for Adults and Children.( Cholrine levels in the pool is scary though). The evening DJ setup at the lounge is amazing. Overall an amazing place for a quick refresher. I recommend this place

"Ruby meet"
Gogiakuldeep, 15 Octobre 2019

Courteous staff, good food with good spread and wonderful ambience. Perfect place for get together. Mr Inder and Rajesh were wonderful host. Good recreational activities for every age group. Signboards for direction and network connectivity was poor.

"Very Nice experience"
AbhishekL126, 11 Octobre 2019

Food, location, staff and everything are really nice. The activities for kids and adults are also nice. Had a wonderful stay at the hotel and kids enjoyed a lot. I think it is really value for money..

"Good Getaway, service is slow"
HarjasS9, 08 Octobre 2019

The only reason to rate one point less is their room service. I find this place amazingly good for (extended) weekend. Very spacious, ample activities for all ages and good food. This being not too far from Delhi, one can save driving time and enjoy there.

"Nice place to relax with family "
809rahula, 08 Octobre 2019

It is a nice place if you want to relax. Kids enjoyed a lot, Camel ride, horse ride, goat ride, toy train, swings, etc. Everything for kids. Bhavna and Ramesh ji on front desk were very supportive. But I feel the property is not very well maintained, rooms are not as per 4 star standards and are small. The place can be more better. I would recommend this place and would like to come back again to relax.

"Excellent Property with lot of activities"
Sudeep B, 06 Octobre 2019

Big , well maintained property with lot of activities. U will be busy. Most of activities are free, disco dance, two pools, children play area. Very nice . Food is good. Staff very friendly and always willing to help. Would visit again. Room big and well maintained.

"Best Western Country resort and Spa"
Dileepsinghpbh, 05 Octobre 2019

Nice place to stay to relax from hectic schedule. Good amenities for business conference and off site meet. Nice ambiance. Staying in nest og nature with lot of gaming and fun amenities. lovely food with a wide spread of Indian and Chinese dishes. SPA facility are very good. Well trained staff taking care. Over all good place for Business conference as well as family holiday

"Best Trip Ever"
Priyanka8109, 28 Septembre 2019

Great location, really pleasant and amazing children activities, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Special Thanks to Neha Bhist, she made our trip special. She made sure my daughter had a gr8 birthday. Once again awsome property and will recommend to everyone.

"An amazing Stay: Highly recommended"
Nitu25, 24 Septembre 2019

A highly recommended resort !! The facilities are amazing with cooperative staff. We visited this place for team outbound and I must say that every single person enjoyed every bit of it. I would recommend this place not only for the business but also from family outing perspective too. They have n number of activites available just name it and have it. We visited this place for 2nd time and really look forward to visit again !! Thanks to the entire Best Western team!!

"One night stay "
AshishM1376, 22 Septembre 2019

Wonderful stay !! The rooms were clean and food was great. Best place for children they had enjoyed a lot. Outdoor games are great and so is kids play area. Food was also good. I would always suggest a breakfast lunch and dinner package.

"Awesome Stay..."
SachinBahl, 18 Septembre 2019

Stayed with friends for one night. Nice stay away from pollution in peace. Very nice property with great facilities like cricket, tennis, table tennis, spa etc. Very well maintained. Nice rooms. Really liked the DJ. Food quality and room service is good but can be improved. Staff is very helpful and polite. Special thanks to Ramesh ji (Manager) and Arcahna.

"Beautiful property & Courteous Staff"
Meenakshi135, 15 Septembre 2019

This is a ideal place to visit on weekends with family & friends. This place is not far away from delhi.We have planned our 1 night stay with my family. The stay was really amazing & comfortable. Room r very neat & clean . The all staff was very courteous & helpful specially front office staff.Overall it was great & memorable trip all of us.

"Destination Par Excellence!!"
Digvijaysinh, 14 Septembre 2019

Wake up to Peacock Songs & if you lucky see them Dancing in the Rains. Nestled in lush green surroundings, this is a perfect place to spend time with family, friends Or corporate event. Ample options for activities for all age, it's a must visit resort with excellent choice of rooms that are well furnished & equipped. Meet Ramesh and Raman, one of the best host in hospitality industry. Not to forget food that's five star just like the services by the staff.

"Amazing property for weekend fun!!"
Sunnygarg02, 14 Septembre 2019

It's a beautiful hotel with very good services. Rooms are clean and they provide you with all the modern facilities you must have not even thought off.. We do not have a single point wherein we can raise our concern. The staff was so helpful and courteous.. Bathrooms are good with a bath tub inside wherein hot water is available at all times..The restaurant food served was just amazing..This hotel also offers free Wifi with good connectivity..Just a beautiful hotel with all the 5 star Perks :) :)

"Nice resort with great hospitality"
Akhil r, 14 Septembre 2019

It was my second visit in 3 months, this time I went on a business trip but few of my colleagues brought their families, it was a blessing in disguise for their kids as there are lots of activities for them including camel ride, horse rode, toy train, swings etc. Resort also has few interesting entertainment options for adults including rain and dj apart from their outdoor activities like badminton, tennis, tt, swimming pool etc. Overall, it was a great trip and everyone including kids and adults had a blast, thanks a lot to the staff especially the lady at reception named Neha who made our check-in and check-out process smooth and sales guy named pandey who offered us pretty reasonable deal.

"Best food"
farooquesmfa, 12 Septembre 2019

Fantastic property with lovely food. The location of the property is bit far but once you get inside its a different world. Love to visit again and again. The restaurant has variety of quality food. Love it.

"Great Hospitality & service by team"
ashokk804, 11 Septembre 2019

I had a corporate event, which was manage by mr. Inder and his team very greatly. Everything was as per agenda discuss few things which was add on the spot. He gently helped me with out of way. His support made our event success. Keep it team, thanks for all your services.

"Family Trip"
Amit S, 10 Septembre 2019

Wonderful experience, Throughly enjoyed the stay. It provides a great experience specifically to the kids as the resort facilitate various games and activities.. Totally impresses by the services and food quality. Mr Anand Sharma was very helpful.

"Nice hotel and very nice staff"
arung0el, 08 Septembre 2019

Hotel is very good.Staff (specially Jaspreet kaur ji) is very very cooperative. She helped a lot while booking the room.Even before the booked dates,my daughter suffered from fever and my booking my non refundable as i was from goibibo. Still jaspreet ji told me not to worry. She said no need to worry ,pls take care of your child and as far as booking is concerned. Pls let me know if your daughter does not get well and you are not able to come.she told me that she will help in giving me other dates and will mail in goibibo.too good staff. Arun Goel Tanvi Goel

"Honest review"
Andazarora, 03 Septembre 2019

The property is amazing, lots of fun activities are available. Good for every age group, the rooms are beautiful and the pools are wonderful. The staff is also very supportive. One thing which can be little bit improved is the taste of food, otherwise a must visit property.

"A must visit place for the perfect weekend getaway"
praksh9, 02 Septembre 2019

It was a great experience ! You can't get tired of trying different things, be it Cricket, Tennis, Rain Dance, Good Swimming Pool, Table Tennis, Pool Table etc.. the staff is amazing as well. We met Neha at the Front Desk and she was always up with the help through out our stay at the Best Western Resort. So if you have a group of friends or family and are in the lookout for options around Delhi NCR do visit the property on the weekend. There's a DJ playing your songs at their Lounge too on weekends !

Nikesh12345, 31 Août 2019

We are saty one week in Best weatern country club Maneasr. Vary vary good and memorable saty. Resort like that my home,food quality amazing.staf is vary helpful ,cleaning quality so nice .my family says every year planning in this resort b

"Good place, good people, good food"
Anshooool, 31 Août 2019

A very good option for weekend getaway for ppl from NCR. The facilities and food is good. Reasonably priced. A very good destination for groups and families. There is bunch of stuff for kids incl. Swings, seperate pool, play area, toy train etc. Their evening DJ was also very decent.

"Good resort on highway"
Mayur_Ghodasara, 30 Août 2019

Good resort and away from high way. All types of facilities with good atmosphere and very pleasant. No traffic noise and away from city. All amenities are good with good service, hospitality and food quality. Overall a good and unique experience.

"Ground Staff especially Mr. Raman Mishra & Ms. Ratna (Sales) is highly prompt and cooperative !!"
goyatratour, 29 Août 2019

Recently we had a group residential Gala Dinner in this Hotel. This is my 6-7 residential booking to this Hotel. I try to repeat this Hotel due to it's prompt and responsive team. Ms. Ratna Nautiyal of Sales team is very go - getter and always bound me to bring business to her Hotel with her maximum sales effort. When we reach Hotel, we have to encounter with Ground Staff. I must say it is the courteous and prompt behavior of Mr. Raman Mishra and his entire team due to which we always feel secured. Till now they have arranged things even at last minute call. Environment and Cleanliness of Hotel is very Good. All the very best to Entire Best Western Team !! Keep it up Guys !!

"Wonderful stay "
503yashy, 29 Août 2019

It's one of the best resorts I've stayed in the ncr region. Lovely place to hangout with your friends and family during weekends. 1. Scenic beauty soothes you and complements other positives. 2. Great food 3. Very professional and Friendly staff 4. Best part is its location, away from the city and gives you a wonderful memories Must crash here with your friends and family

"Great experience"
Nup08, 29 Août 2019

One of the best resorts in delhi NCR, nice ambience, quality food, courteous staff. Best weekend getaway to hangout with family & friends. Would recommend all for a pleasant stay. Overall, a great experience.

Arunabhadu, 29 Août 2019

Awesome experience, staff very cooperative, manager helping and caring, pool area neat and clean, Cleanliness is good, great stay experience in reasonable charges. Room service is also good. Must visit

"Great place"
Shubham1787, 23 Août 2019

We went for a 2 days stay. The resort is great what is best is the staff is really dedicated and would go the extra mile to ensure your stay is comfortable. The Flora and fauna is also well maintained. My son who is about 20 months had a great time as well. All in all would recommend this place.

Soniya1994, 21 Août 2019

The service provided by Irfan was the best and he ensured that we should get what we need. Stay was great enjoyed alot. It's like a holiday with the nature. Where you can find yourself and peace. I recommend

"Country club at Manesar is a fanatastic place to spend weekends , be it any weather"
MrinalB5, 20 Août 2019

Best Western Country Club is a fabulous place to be with friends and family. We were there for 2 nights 3 days, everybody enjoyed the holiday especially food. Not to forget, Mr. Mukesh in the restaurant was extremely warm, ensuring everybody including kids and senior citizens get what they wish for. Tambola n rain dance kept everyone engaged. Lovely pools, fantastic outdoor games n lots of beautiful birds including wonderful peacocks all around.

"Very nice"
Shivani39, 19 Août 2019

Very nice .Neha in front office is a gem of a person,very helpful,polite..Inder in housekeeping was very nice..fantastic property..would love to come again..calm,composted environment. Friendly staff.good...

"Holiday at The Best Western Resort Country Club Gurgaon"
gprasadassociates, 19 Août 2019

We were at The Best Western Resort Country Club Gurgaon for Holiday for 3 nights in a 1BR unit. The stay was memorable with nice Green environment and neat & clean surroundings. Our unit was very well maintained with all the amenities and all channel Tata Sky TV, Pantry and wash rooms were of #5 standard.The food is fresh and we'll prepared and reasonably priced. The Resort has lot well maintained lawns with trees Avenus and many out door sports and facilities, with dedicated sports and outdoors areas for children and of all the age groups, apart from Swimming Pool and Golf course etc. G.Prasad #4438-00301

Malhotranamita, 15 Août 2019

It was just an awesome experience .. Miss saroj was so helpful and polite during the stay loved to be there Food was very good lots of activities to enjoy the dj was also vary nice the ambience is also very refreshing an nice

"Worst Shameful Unethical "
Ashish B, 15 Août 2019

All above words are even less for this resort as a whole and an absolute shame of personalised behaviour witnessed and experienced. It started from the time of booking when mistakingly I selected a wrong date of booking and then requested immd to them for a change of date when they asked for extra 3000/- for a change of date and did not cooperate citing an opportune moment to charge extra. Then I and my family which included my wife and a child went on 14th Aug 2019 and reached at the resort at around 6.00pm, they came with another opportune moment by asking extra 1500/- for child to be accommodated 8n same room and when I asked them that a hotel room always allows upto 2 children to be in the same room without any charges, they were arrogantly in denial seeking an opportunity to extract another 1500/-. I told them that this is unethical and I will go back if they don't review their decision but Shamefully they did not budge and rather turned their back and didn't even bother to stop you when you are on way back even as courtesy. What worse can happen when you take a call of returning from the reception itself without staying there bcoz of the sheer shameful & disgusting attitude. I think these type of managements who are so commercialized in mindset and subsequently downloaded to the staff is extremely disappointing and hopefully there will be Forum in country when Cheap tactics like these are immd addressed to punish these for better and ethical practices to prevail.

"Best Travel Destination"
Ankit K, 15 Août 2019

It was a good stay overall, we were four couples, Kids enjoyed a lot. We booked 4 rooms 214 214a 215 215a this location in itself is a complete package, range of outdoor activities, fine dine restaurant and natural beauty all combined in one. Rooms are good . Specially I would like to mention ms Saroj (Guest Relation manager) always caring for her customers and you just name a problem to her and she will get it resolved in few minutes, she made our experience homelike. Would visit again.

"Aweasom place in NCR " Jannat hai to yaha""
Vivek240481, 15 Août 2019

It was a great stay at Best western every vacation needs mental peace ,nice ambiance, quality food & other activities for kids and family so I feel best western is a rarest combination of above said things .Also thanks to cooperative staff specialy Mr.Neha Bhist reception manager and F&B captain Mr.Rana .All the best best team of BEST WESTERN. Regards Vivek P Mathur

"Superb Experience"
Shashank-Arora19, 15 Août 2019

A great enjoyable stay for my family.... whether it's the room, the staff or the courtesy all were top notch....any thing you name it and they have it kindoff resort. Lush green and very well maintained area...out of city rush very calm and peaceful. A day very well spent ....and special thanks to Mr. Mukesh Jha in the restaurant for special care delivered to kids... 10/10 rating and do keep up the standards will definitely visit soon. All the best

"Vast expanse of greenary"
Deepabali S, 08 Août 2019

I went for an official trip for one night, offsite to be precise. It is a pretty huge resort, very well-maintained, with manicured trees and duck ponds and open-air snakes and ludo and many other innovative ideas for relaxation. In fact the resort is so huge that elders might need go carst to go from one place to another. There is a huge play area for children. As I had gone for official outing, didn't get much time for relaxation. The swimming pool looked inviting . We stayed in cottages which were not too spacious, but had the essential amenities. The food was excellent for dinner and lunch. breakfast, not so good. One word of caution, the resort is pretty far from the main highway and there is nothing around to see. So one night or maximum two nights will be enough here. A group outing would be perfect!

"Family stay"
NeerajK110, 02 Août 2019

Good time with family and services provided by Mukesh Jha is recommendable, especially food for my daughter. Will definitely visit again. Amenities are also good and cleanness near the poll area and as well as the kids zone.

"One of Best Resort in NCR"
082003, 31 Juillet 2019

Excellent property near to Gurgaon. Friendly staff. Mr Dharmender has helped us throughout the event to make it success. With his friendly behavior, we have organized our next group meeting also in the resort which was scheduled for other place. Food quality and place is very good.

Chawlagurneet, 27 Juillet 2019

Excellent property with good spacious rooms.Need to mention about the great support and courtesy extended by Harpreet Singh - their Asst. Front Office Manager during our visit to the resort was awesome.

"Excellent Resort in NCR"
NareshN154, 22 Juillet 2019

we had a visit till 02 nights in may , it was very good experience, we are looking forward to have more visit over there. The staff has good manner and hospitality as well. Food is best plus FnB manager is really supportive.

"Amazing Resort"
shrikant s, 20 Juillet 2019

Best Western Amazing Resort in Manesar .rooms are specious along with good bathroom.staff behavior is very cooperative , beautifully covered with nature.swimming pool ,lake , children play area , cricket , tennis ,caram so many fun here. Chef of this Resort is very intelligent & smart.althogh food quality in their second resort banquet is poor.overallbits a beautiful & comfortable resort for conferences. Special thanks to our Avon chairman Sh.Sushil aggarwal ji.

"Excellent property"
Tashu2206, 20 Juillet 2019

We have our 3 days residential conference at best western. Amazing staff and amazing food quality, best hospitality in dehi ncr in resort category. Must visit. About property property has been renovated time to time, rooms are clean. In room dining service is prompt. Also has facilities like swimming pool, cricket net, lawn tennis, volleyball, gym, spa and other

"Awsome place near to NCR for a fun filled stay"
deepakguptaonline, 14 Juillet 2019

We were looking for a offsite training on one of the very important topics which required our employees away from daily work, traffic and other disturbances. And this is how we narrowed down on this 45 Kms away property from Delhi airport. Frankly speaking I being the organizer was a bit hesitant initially but after I personally visited the property, rooms, conference hall, food menu etc I gained confidence. We stayed here for 3 nights and 4 days and everything was perfect. From check-in to checkout everything was super smooth. (They had asked for Photo ID proofs in advance to ensure quick checkin. Perfect Idea!) I guess it is the biggest resort in NCR with such a greeenry. We witnessed couple of peacocks & ducks in morning hours. There were alot of options for other activities you can do like: play badminton, Chess, Golf, throwing darts, TT, Volleyball, GYM, etc. They have 3 swimming pools (different for child and adults) where our employees enjoyed alot. Only suggestion is the timing. It is allowed only 8am -8 pm. I guess in summers they can start early like 6 or 7 am. Food was awesome! Every one praised the taste. They are very much in demand for weekends hence one should avoid going on weekends. Having said that there was big rush at lunch area on saturday afternoon but I must say it was very well managed. May be a few people had to wait for 2-3 minutes but rest was perfect. Saying again food is awsome! Yes, they charge extra for liquor and the other stuff in the small shop inside the resort (Almost double) but I guess this is the same in most of the resorts. In conference room also they gave dedicated person/ executive through out the day for any requirement. We had only a small issue when another group was having some DJ activity and we were still in conference room and were being distracted by the high volume. It took not more than 3 minutes for them to correct it(Lower the volume) after I sent a message(not even a call) to the organizer/ our point of contact - Mr. Inder Singh) DJ session was also alot of fun. Special Thanks to Mr. Inder Singh who managed our stay. Staff at Reception including Mr. Anand and few other pretty ladies (Sorry I forgot their names) were very prompt for any help required. A lot of our employees also sowed interest in visiting this place personally along with their families later. Thank you very much for the great hospitality. Look forward to visit the property soon. Regards Deepak Gupta

"Family outing "
guptapushp, 14 Juillet 2019

Very well managed and huge property. Many things to do. Kids enjoyed a lot. Pool was clean, food was good, many sports option and friendly staff. The only thing which I didn't like was the escalated price of every off the shelf product. 25 Rs Pepsi can bottle was being sold at 83 Rs. Everything was priced little high. This can be looked upon. Highly recommended place.

"Best travel destination in Delhi/NCR"
varun k, 11 Juillet 2019

The best staff personnel in hospitality sector that i know of, kind,considerate,courteous,warm and concerned. Special mention of Mr. Anand, who ensured our stay was smooth and delightful. This location in itself a complete package, a range of outdoor activities, fine dine restaurants and natural beauty all combined into one. Highly recommended!!!

"5 star hotel with 2 star service"
BestOfFIFA B, 06 Juillet 2019

Pros : Amazing property Nice Room but a bit small for the price charged Cons : Quality of Service - Its a 5 star hotel with 2 star service. Went for breakfast to the Living Room restaurant. Service was slower than speed of Snail. Specially for those who didn't tip the waiters. Even for room cleaning and bedsheet change, had to make 4-5 calls and wait for 3-4 hours. Bathtub was also broken.

"A refreshing experience"
Neha G, 02 Juillet 2019

An amazing place to visit with kids. They have activities like camel ride, horse ride, toy train and lot of other outdoor swings and games for kids as well as adults. In addition, their rain dance is just awesome. Food was just average and they should improve buffet quality of breakfast. Rest everything was best just like their name

"Family visit"
Shreya603, 24 Juin 2019

It was a good stay overall. We stayed in Resort Garden...and had the whole property to ourselves. The kids enjoyed a lot I would like to mention Firoz Khan, Pradeep Kumar and Bhavna specially who werr very hospitable and made sure of our comfort. Would visit again :)

"Nice resort near delhi "
Parvez1234, 20 Juin 2019

Stayed for 2 days Resort is big with lot of activity You will find every activity cricket tennis volleyball badminton plus indoor games 2 pool 1 for kid with slides Rain dance DJ in night horse ride camel ride Goat cart ride toy train many swings all making it perfect place to stay with family greenry all around very relaxing and peaceful place Cycle is also available at rent 2 drawback Rooms are OK 4 star for that and service is bit slow and lighting at game is area and in ground is bit dim in night so can't play game in night Overall nice resort to stay

"The best staycation ever!"
Duggalsrhappy, 20 Juin 2019

Stayed here for 3 nights. With a 2.5yr old single child we were wondering how will we keep her entertained for so long. But the resort came to our rescue. The place is huge, beautiful landscapes, excellent food, two swimming pools, one especially made for kids, an in-house activity room which is like a mini tumble house, goat ride, horse ride, camel ride, rain dance, toy train, sand play area, slides (one for small Kids and another for bigger children), the list is endless. We made new friends and my daughter always had a playmate and we had other couples who became really good friends. We spent our time in playing, swimming, just chilling on their beautiful swings, relishing their good food or just cycling in the property. Special Thankyou to the manager of the restaurant- Mr. Shah, who was eversmiling and eager to serve. He made our experience very homelike. I would highly recommend this place to all my family and friends!

"Get together by batch-mates"
Ved M, 20 Juin 2019

My batch-mates-all senior citizens- and their spouses celebrated our 60 years of commissioning. A very spacious resort though a little distance from the highway. Each officer had an air-conditioned, well furnished room. The programme chalked out, including dancing in the rain and in the hall was arranged and conducted efficiently and with grace. The meals, mostly Indian cuisine, were well prepared and tasty. Served very well. The service, particularly at the bar and dining halls was excellent. Enjoyed our stay thoroughly.

"Perfect Getaway with Kids"
Ankush26, 19 Juin 2019

One of the best resorts for kids around Delhi. The rides, swings and kids room kept our daughter engaged for hours. Special mention to restaurant manager - Mukesh Jha who not only customised the dishes for us but went out of the way to help us. We would certainly go back.

"Good Experience"
Manishlohani, 19 Juin 2019

Excellent food , ambience and Hospitality. Mr Inder was great support in making the event a success. Good thing about food is they changed the menu for all three meals. Overall ambience and hygiene was great the whole team was very cooperative.

"Family trip"
640sanjeeva, 13 Juin 2019

We are group of 12 peoples visit the resort in second week of June (very hot climate) but the resort is fully sold out. The reception staff is very fast and after 10 minutes we will get rooms keys and after enter the room the ac is very chilled and room is fulfilled with all basic amenities the good thing is ac does not off u are in the room or out the room we will enjoy very much over there because lots of activities are in the super green resort ie cricket+volleyball+badminton+rain dance area+big swimming pool+DJ night+horse rides+camel+goat rides and children play area.We will take all meals plan and food is very good in taste with good variety .The high tea is also served with snacks+cookies+cold drinks. We will enjoy very much for 2 nights and we will definitely plan in winter also. Pleae do not go with google maps .After confirmed booking get the location from resort.

"Enjoyable Experience!"
GurdipSingh2808, 12 Juin 2019

From the time we checked in to the time we left, it was great fun for all of us friends! We celebrated 60 years of our commissioning in the army and the ambience was enjoyable, staff was courteous, service excellent and rooms were well kept!

majoratuldev, 10 Juin 2019

Our Army batchmates celebrated their DIAMOND JUBILEE of Commissioning at The Resort. It was an experience of a life time. Well looked after by the entire staff. Each one of us came back with very pleasant memories of this glorious time spent there. Thank you, The Resort Country Club. Major Atul Dev

"Nice stay"
dipanshuc, 08 Juin 2019

No regret. Fully satisfied. Nice stay. Good food. Breakfast was good and tasty. Nice arrangements in evening. Swimming pool was good. They prepare milk for us at 1am. Would come back and enjoy again;)

"Corporate offsite on 3rd & 4th june"
hari0915, 07 Juin 2019

Natural greenry inside the resort. whole area was clean n good. Our off-site manager Mr. Dharmendra managed everything in planned way. We used the conference hall and playing activities cricket, camel and horse ride the staff was very cooperative. Food quality is too good for breakfast, lunch and dinner. . We will recommend it for at least one time visit for outing. Must visit place nearby Delhi

"Excellent time out with family coupled with good food, fun and play at Best western country club Panchgaon - Manesar"
Vijayrais, 05 Juin 2019

On June 01 ,2019 My family stayed over at the hotel. The property is one of the best weekend getaways for people living around Delhi NCR and anyone else for that matter. We have chosen an “exotic holiday package” which included all meals, and snacks along with camel rides, swimming, Rain dance, DJ and dance at D3 disc, games and a host of other activities that were a part of the same. Suite number 108 was an ideal place to stay if one can best afford, since it's a big value for money given the lush green environment and a perfect ambience with family. We had a great time playing Tennis and Badminton and it was a good stress buster. Harpreet Singh at the front desk made our stay much comfortable and he gave us a reason to come back again and again. This is a must visit resort and I would give 5 star recommendations for the same. Vijay Rai Gurugram

"5 star property 2 star staff"
SUSHEELC, 03 Juin 2019

Claiming your self with 5 star services, You need to learn a lot. The main thing was it was monday and I think Director or GM was on leave, so staff was behaving like they are present but on leave. I wanted to write a lot about the resort being a Hotel Expert Reviewer, Resort is very nice with beautiful greenery nature , good for kids swings,pool , horse ride etc and all But in terms of hospitality it's a 2 star First of all I wrote a mail and sent all my IDs through mail telling it's my birthday, so please make it hassle free but no response was given to mail , on reconfirming through call after 5 days they confirmed. Then the location given is absolutely wrong. Nobody pics phone easily and after telling so many times 5o send location on watsapp it was sent after 20 mins. On arriving was hoping for an apology for that but no one was ready to pay attention, neither the luggage boy looked happy to help, no welcome drink, Room was booked on ground floor but given on first floor,carts are told to be sent if required who were refused later , fridge without any mini bar, no timings were told for any swings or anything, asking repeatedly they tell it's Monday so less occupancy so many events remain close today. If it's like that then you must not take booking on Monday. The resort reception and staff totally spoiled my birthday. But Resort is very nice and enjoyable. Food and staff at Restaurant was quiet good But they need to improve a lot, All staff at Reception is like they have in minds that why did you came here not at all happy to receive or help. If you can't manage better close it on Mondays like many other attractions which are closed on Monday. Buffet food is the only excuse I have heard on low occupancy and that looks genuine but they still served Buffet but were giving excuses for other amenities. And actually to be very true the things they refused ,happened in the end like rain dance and disco but they were not in mood to tell you about it. All the front office staff mostly the girls their were just their to spoil your trip with their answers. Atleast appoint one good cheerful staff to receive the guests. I enjoyed the Trip but 3 stars given are for the Resort only

"5 star property 2 star staff"
Susheel C, 03 Juin 2019

I wanted to write a lot about the resort being a Hotel Expert Reviewer, Resort is very nice with beautiful greenery nature , good for kids swings,pool , horse ride etc and all But in terms of hospitality it's a 2 star First of all I wrote a mail and sent all my IDs through mail telling it's my birthday, so please make it hassle free but no response was given to mail , on reconfirming through call after 5 days they confirmed. Then the location given is absolutely wrong. Nobody pics phone easily and after telling so many times 5o send location on watsapp it was sent after 20 mins. On arriving was hoping for an apology for that but no one was ready to pay attention, neither the luggage boy looked happy to help, no welcome drink, Room was booked on ground floor but given on first floor,carts are told to be sent if required who were refused later , fridge without any mini bar, no timings were told for any swings or anything, asking repeatedly they tell it's Monday so less occupancy so many events remain close today. If it's like that then you must not take booking on Monday. The resort reception and staff totally spoiled my birthday. But Resort is very nice and enjoyable. Food and staff at Restaurant was quiet good But they need to improve a lot, All staff at Reception is like they have in minds that why did you came here not at all happy to receive or help. You will never find any smiling faces in whole resort. They told to fill a form in which it was mentioned about your birth date and date of anniversary. Many hotels send wishes on your Birthday, and they I dont know why made me fill the form, when they cant even see the day I check in was my birthday. All front office busy on mobiles. It was a feeling like Ginger Hotels where people help themselves

"Lalit Suri"
Lalit S, 20 Mai 2019

Amazing property and the customer service is superb. Very friendly environment. We also used the conference hall and the staff was very cooperative. Must visit place nearby Delhi. This one is one of our best outing so far.

"Memorable trip"
Sherpa02942521093, 17 Mai 2019

It was indeed a pleasure to go to Best Western Country Club on Saturday or 11th May Though it was quite hot and I thought that we may not be able to enjoy the ethnic beauty of the resort in scorching heat. On the contrary the welcome given at the reception and from there straight to room made us very comfortable.we had delicious lunch in the cafeteria and waited for the evening to enjoy the scenic beauty of the resort with trees,and flowering plants. I was amazed to see the blooming Gulmohar tree In full pride. In the evening when gardeners started the sprinklers, the chirping of the birds specially the sight of peacocks was enchanting. Resort is full of beauty of nature and a rendezvous with nature for nature lovers. VIJAY SHRMA.. Mb no:9910053720

"Corporate offsite"
ashutoshandilay, 15 Mai 2019

We had a corporate offsite in the month of May. Mr Dharmendra was very supportive and always available to get things done. All arrangements we as planned and event was well managed by Team Best Western. Amazing infrastructure and good quality food.

"Best Resort"
Marsmountaneer1, 14 Mai 2019

Best facilities, services, quality of food & indoor-outdoor leisure activities Specially thanks to Mr Dharmender for making arrangements in quick time for our corporate group.Also thanks to Mr.Pradeep for helping with smooth booking.

"Wonderful experience"
aryantoursindia, 14 Mai 2019

We were at Resort Country Club, Manesar on 11th of May'19 for a residential group. Nice experience, great hospitality, supportive staff and excellent food. All HOD's are always ready to see that your group goes smoothly. Special thanks to Mr. Raman Mishra, Mr. Inder, Mr. Ramesh and Mr. Anjan. Would love to come again. Keep going.... Regard, Manoj Singh ARYAN TOURS INDIA

"Awesome stay"
Jksah, 14 Mai 2019

Had a memorable stay at Best Western Resort country Club. This is a perfect place away from city with awesome scenic beauty closer to nature. I visited the place along with my family and celebrated the 5th birthday of my son there.Thank you Mr.Inder for making arrangements in quick time along with complementary cake. Also thanks to Ms Jaspreet for helping with smooth booking of the property. Look forward to a longer visit next time.

"Beautiful property"
praveena a, 12 Mai 2019

It's located near agricultural lands.. So v greenish nearby. Beautiful one. Good one for bird lovers. Many species of birds. Best place for kids. They had camel ride, horse ride, goat ride, kids club, kids play area, big lawn. Separate big kids pool with sliders, badminton court etc. Lake side view was there adding to kids attraction. Must go for young moms. So that kids gets engaged in activities Nd moms can relax a lill. Rain dance was another best thing. Total fun. We had minor issues but on addressing those in reception got a very good response from them. Director madam made sure our concerns are listened and taken seriously. V good experience

Nitin2409, 06 Mai 2019

Nice place for weekend outing Keep calm and enjoy weekend here Family place Nice ambience Helpful staff One should must visit Amongest one of good resorts in manesar May rating 4.8 out of 5 ...........

"Team building"
Ruchichi08, 04 Mai 2019

Very nice property with nice rooms , pool ,swings, outdoor and indoor games area & etc .Also has awesome service and food. Must visit there again and again. I will definetely recommend it to my friends.

"Memorable visit enjoyed"
rameshp802, 01 Mai 2019

Overall it was a good stay.The staff is very accommodative and responsive. Started from c/in to c/out Mr. Dharmender is available through out with his smiling face to serve us better.. FULL MARKS TO HIM for his effort. See you soon..Tangent Inc..

"Annual Meet"
MManchanda7, 01 Mai 2019

It was wonderful experience in the resort. Great hospitality by Team. Everything was well organised and they support for all requirements. We have conducted our annual meet for 66 people and we enjoyed also. Special thanks to Mr Inder, Mr Raman and Ms Anjali to make the event memorable. Recommended for family and corporate events.

"Great Weekend trip"
sheetsaurab, 28 Avril 2019

It was good weekend trip with family. My daughter who is 10 yrs old really enjoyed a lot. Good place to go for weekend holiday. Must carry swimming costumes, sunscreen. Also i will suggest go for all meals deal. DJ was too good, enjoyed dancing for two hrs.

"Corporate Business Visits"
Shantanu2411, 28 Avril 2019

I am into corporate Events and Trainings so being a regular customer Best Western is the best venue according me to conduct my events and trainings because of fantastic staff and location of Venue. I suggest all my clients Best Western as the Venue because of its superb staff which supports and coordinates all time and also I believe awesome and refreshing location amongst all. Kindly do visit Best Western for your Mind-blowing experience in location as well as for the meals and quality.

"Excellent hospitality. Must visit"
Aashishsharma99, 28 Avril 2019

Great place to be visited with friends and family. Great hospitality. Very nice staff and excellent property. Must appreciate Mr Firoz, Mr Santosh and Mr Shailender for excellent service, support and care.

"Yoga Teacher Training Course"
Shivachittam, 24 Avril 2019

I conducted a week of Yoga TTC this year, and last year too for 9 days. Facilities are all very good. Food is excellent, as per demand we have without onion and garlic food, still taste was fabulous. Firoz and his team were always there if any thing needed. Thank you Firoz! Shivachittam

"Back to Nature Away from hustle bustle of Delhi"
SKapoorDelhi, 23 Avril 2019

A very calm and a beautiful place situated 1 hour by car from Dwarka, New Delhi. An apt place for a weekend gateway, to celebrate with your gang of girls, to enjoy with your family, to revive your own self. In all a great experience. I visited with my family on to celebrate our anniversary. From the pool fun to swings to ride to indoor and outdoor activities, games it has all. We enjoyed a lot. NOTE: The only thing to work on or to keep in mind is that GPS picks a different route so pls take the location once from the resort. Or I think the resort should themselves send the same to the visitors booked so that they have the ease to find the location. Thanks

"Best Resort For Family......."
RichaDilli, 19 Avril 2019

Give me a chance to begin this survey with desires one has with a Best Western Resort Country Club Property .. (a) 4 star (b) embodiment of accommodation (c) affable staff like ABHA SINGH and all other stuff a common 4 star offers. In all honesty when I proposed to visit a property to investigate nature .. I would prefer to need the property likewise as regular and crude as it very well may be with insignificant man made upgrades and that is the thing that the property is. All Best Western properties are ideal mix of the neighborhood culture, engineering and sustenance and this property isn't an exemption.

Harshkathpalia, 16 Avril 2019

Excellent courtesy extended by entire team especially Mr.Inder, Mr.mishra, Mr.Harpreet. Feel like living in home. Food is fantastic. Got all the services on time. This time I have a business meeting in this resort & next time will definitely plan with my family.

"Full Value for money!"
Pankaj B, 15 Avril 2019

Amazing experience in all aspects, fully realized the value as we desire from a short trip. All age groups can enjoy in this location whose outdoor facilities are as good as indoor facilities. Food is awesome.

"Had a great weekend"
nikhilpT6036HY, 12 Avril 2019

The perfect place for family and friends to enjoy the weekend. The resort has a great swimming pool facility and sepratre facility for adults and children, food was just Marvelous and secondly the staff is very supportive and understanding Mr raman mishra gave our family the best service possible There is dj facility and rain dance also and in evening game of tombola is also played Children who love to play cricket there are cricket nets also available and me and my family enjoyed a lot as we hop on animals like camel and horses and haf a great ride small theme park is also established for small childrens and photogenic scenarios are in resort. had a great time with my family.

nitusinghh001, 12 Avril 2019

We stayed there for 4 days as a corporate group of 65 rooms and aprox 140 pax. It's a huge property spread over around 15 acres, overall awesome service by hotel staff. FnB and House-keeping team was very co-operative . Specially thanks to Mr Harpreet Singh and all front office team for smoothly check-in and warm welcome which helped us to start a beautiful day, and this team was always there for every requirements...

"Stay from31 March to 2 April, 2019"
Paradise824666, 11 Avril 2019

We were two couples & visited the Resort Country club after 10 years. We found a tremendous improvement in the facilities & ambiance of the club. The rooms were very comfortable and well maintained. The services of the staff was excellent. Incidentally we are one of your earliest members since the early nineties. We will certainly visit more often as it is a great break from our homes in aNew Delhi. We enjoyed the food too. I gave aNew way to make mutton curry and your chef prepared it very well. My friends also enjoyed the visit and very impressed with resort.

"Beware! It's a 4-Star Trap. Don't ruin your brand like this."
RPSKohli, 08 Avril 2019

I had the highest regards for Best Western Brand of Hotels since I travel quite a lot and always had a pleasant experience with your hotels across the world. I do understand that the top management works very hard to let the established maintain its momentum and quality. I too run a company and hence I know the perils of scaling faster than ideal levels, and letting your focus go wrong in commercialisation instead of good services. I don't think the Best Western Brand Franchising or licensing department heads actually travel to look at the properties or even audit them regularly. Otherwise, I would never have been forced to bring such a disgusting experience here. I fail to understand as to how the BW team could ever think of letting your brand name to be used at the property in question. It amazes me as to how the audit team could ever approve of this property. I had the misfortune of staying at BEST WESTERN RESORT COUNTRY CLUB, (Now a 4 Star Govt. approved Hotel & acclaimed as a 5 Star experiential Resort – sic!), Pachgaon - Tauru Road, Near Manesar, District Gurgaon, Haryana, India. This was one of the most terrible and disappointing experience I have ever had across any resort, worldwide. We had booked three rooms. My observations are as under: - The property is large, but extremely unkempt and ill-maintained. Leaves litter every green place. The amenities are either missing or in ruins. - The reception was a small suffocating piece of so-called hall, that started giving us the jitters. - The room was quite pedestrian and it looked no better than the government rest houses that we have seen. I could make out that the property has outlived its life or been maintained poorly for long. - The foot mat near the bed was an eyesore, dusty and grimy. Edges were turned up. Even the floor was slippery. It was as if some bright mind had placed the sweeping cloth as a mat. - All the rooms did not have the complimentary water in place. - There was no complimentary welcome drink as advertised. - No newspaper in the room as advertised. - The swimming pool had questionable hygiene standards. Floating insects and leaves were visible. Chlorine taste was left in mouth and water was scaly. - All the green spaces were littered with leaves. It looked as if it was never swept for atleast a month since spring time had ended in mid-March. - The natural water body was green, slimy and algae coloured with a stink. Mosquitoes were aplenty. Maybe the health department never saw it. - The so-called cricket ground was in shambles. - The kids play area was dusty and never cleaned. The poor animals (rabbits) were literally getting roasted in unhygienic conditions. Spare them please! - Rooms were advertised as CP (with Breakfast). But finally the reservation team pulled off a standard trap and sold the AP. - Food was pathetic. The breakfast menu was laughable for a four-star resort. A few minutes into Gurgaon would let this resort management know, the definition of a king size breakfast. Either food was oily or bland. Only Watermelon and Papaya were served as assorted fruits. - The Lunch and Dinner, forced on us were equally bad in dish choices and taste. The chefs definitely need a refresher course in cooking. Almost every resident in the resort was of the opinion that the maintenance, service and food were below par. - Service is the crown of any hospitality outlet and here the crown lies demotivated, untidy and untrained. The glint in the eyes is only visible when you fish out tips. Otherwise, the staff show scorn on their faces, the moment, you ask for a second serving or ask for a service. - The low self-esteem of the management can be seen from the fact that they advertise in-campus travel by golf-carts, but they actually provide you with bumpy e-rickshaws. It is sad and shocking, to see such squalor in a place where you spend Rs. 10,000 per night. My earnest request is to please take care of your brand values or else the sales traps will finally devour the BW brand that took lot of efforts to establish.

"Outstanding hospitality"
MohitT163, 06 Avril 2019

I will congratulate Best Western Maryland for achieving heights in hospitality industry.We are with the corporate group of 50 pax and they take care of each member very well. Mr.inder Thakur ( Banquet Manager) is 24 x 7 person of this property who will handle all your requirement very patiently. All our event goes smooth because of this person he knows the true meaning of hospitality. I will be thankful for the front office department especially Saroj Thakur for all the assistance required during period. All over feel like homely in this property. kudos to best Western Manesar team. Keep up the good work.

"Our fav place to be.."
Pkab08, 02 Avril 2019

Our favourite property till date.. Great services.. Decent food and very supportive staff Mr. Dharmender was very cooperative throughout the stay. None of the staff members say no to any kind of work. The ambiance and the scenic beauty will surely take ur mind away! The confrence halls are always lively and they are best in business!

"Overall a good experience"
sadhak1984, 21 Mars 2019

But definitely below expectations..prop prop is good,maintained,nice activities is a plus..but average food wid limited options and a less supportive staff service makes it just a good stay

"Worst resort ever"
46shwetav, 21 Mars 2019

Rooms are so dirty and not worth 11k. Bathroom is stained , no glass and coffee mug in room , All activities lunch dinner are in main club and you have to go to and fro via a shuttle which is half km far. Spoiled my bday ..I think anyone who is paying 11k for one night expect some better service.

"Reasonably family club"
Kansalsk, 16 Mars 2019

We stayed for one night for attending a marriage arranged in the resort. It has sprawling lawns, swimming pool, SPA, free parking, several games n camel rides etc for kids. Nice food in restaurant and good spread in breakfast. Rooms spacious good washroom but linen need immediate replacemen.

"Simply Amazing"
cutefamily2015, 12 Mars 2019

This Is My Another Visit .Very nicely appointed place, but what really mattered was the service we've received. We were practically being treated like some VIPs. Thank you Raman for everything - starting from your kind attitude and beautiful smile and going through endless times off special attention. We Will Definitely Come Again Best Western.

"Full enjoy "
KishanPrasad, 12 Mars 2019

I went this resort again with family and it again met my expectations. Their hospitality is consistently improving so their quality of food and amenities. Mr. Raman manager of the property was very attentive to our needs and requests. Must stay place

"Nice experience"
OnAir14900194973, 07 Mars 2019

There is lot things to do in the property especially for kids their was horse riding, camel riding and kids library. For couples you can enjoy in the garden area, click photos of each other and enjoy sports game etc

"Beautiful resorts with lots of activities for kids"
_baljitpau, 03 Mars 2019

Resort is beautiful, with lots of greenery and activities. Away from hustle bustle of the metro and approachable with own vehicle only. Free unlimited camel rides and horse rides, games etc keeps the kids busy while for adults, rain dance and swiming pools are there. Must visit resort near Delhi.

lalitsaxena82, 27 Février 2019

First of all, one thing that is to be kept in mind is that the property has two parts, one is at the front and another one may be some 500 meters away from the primary. The primary property is vast and nice but I am gonna write about the other one. -- Reaching the property is a task due to the road condition and very less sign boards, the sign boards on the way from Panchgaon are not so obvious. -- The secondary property is not so vast so keep your expectations low, it has a swimming pool a ground with volley, badminton court and few swings. -- Staff remains haywire and do not seem much interested in the requirements of guests, if you ask them something they will run away and wont come back ever. -- The property is going thtrough renovation and some of the toilets were closed for use -- Parking is not available and then one has to park on the street infront of the property -- Food has a big variety but trust me none of them is with a good taste -- For billing and any other needs you will have to wait for a guy to come from the primary property Overall, for me, it was a team building event so it went good otherwise for personal stay, I wont suggest the secondary property.

"Good place for weekend travel"
Warty_12, 18 Février 2019

There are many games for kids in the resort which keep them busy all the time. Did not like the food somehow the taste of chicken was completely different, we chosed ala carte, buffet is expensive 1200+tax, some people from the corporate office tell they don't have ala carte but they have, the area covered is big but looks small may be because of the play area. I liked the room well equipped with big led TV and language channels, no view as such but first floor is still better some of ground floor rooms have window on backside. Breakfast spread was good, as far as the services it was excellent they also arranged a nice big complementary cake for my in laws Anniversary then complimentary cookies were served to the door steps in the evening and also a box given while leaving the place. Have been to similar and bigger resorts but never experienced such generosity. They also had medicine which was given on request. Overall a good experience, will like to mention Ms Neha Rawat for good services and hassle free check in and late check out. While going from gurgaon nearing the resort before Delhi Ajmer express road take service road on left there is baba narmadas ashram keep moving on left there is Fauji da dhabha where there is a big board of best western go further on the service road till you see best western boards then take a left.

"Best Western"
himanshu19jan, 17 Février 2019

Unique experience. Wonderful facilities. Nice cottages. Awesome food. Unmatched hospitality. Full of greenary. Happening place. Love the silence. Must Visit. Would like to come again and again and again.

"Yummy Breakfast"
rahulgomzy, 16 Février 2019

We were 20 Riders From Riders Club Bhiwadi. Visited The Resort For Breakfast. The Breakfast Was Yum. Great Hospitality By Mr Arun Bhardwaj. Variety of food items at Great price. Would Visit there again

"Nice resort along with superb hospitality"
ajayrathore50, 16 Février 2019

Visited several times this place and willing to visit again and again due to homely environment and lots of things to do. Special thanks to Mr. Arun Bhardwaj for his warmth and professional approach. Will visit again and again for sure

"Amazing resort in near by vicinity"
AshimaNitin, 16 Février 2019

Resort has enough activities to keep you busy through out the day. Camel riding, horse riding, goat cart, floor chess, floor snakes and ladders, DJ, bar, cricket, rides, cycling (chargable) , sand pool, swimming pool We stayed for 2 nights Room we stayed was very small for a couple and 2 kids. Resort staff is very helpful. Would like to mention great gesture of resort captain Arun Bhardwaj. I forgot my luggage at home on faridabad and he arranged for a help that he managed to get it delivered till Manesar from where I collected it. It saved me to travel 120 kms and spoil my vacation with family. I am really thankful to him. Food is little expensive in restaurant. Buffet is 1200 + tax and 900 + tax for kid Overall experience is amazing.

"My Daughters 2nd Birthday....."
myfunn, 08 Février 2019

This time we had a gala time as it was our daughters birthday.... But the lunch quality played spoilsport and the weirdest thing which I faced this time was the rude behavior of a junior staff who handles luggages.... But also had a positive and feel good experience at the restaurant where Mr. Naveen Yadav greeted us with utmost modesty and took good care of our visit.... Thanks Naveen...

"Good spot near the city"
bikerbt, 03 Février 2019

This is a good spot if one wishes to relax and have a good time. The staff is very courteous and supportive. The food is also tasty with lots of variety. Kids can have a good time and they have plenty of green areas. Downsides, the rates are on the higher side, but then its close to Delhi NCR. Being in Delhi NCR, there's not much change in weather like going away 200km into the hills. In hot weather, outdoor activities may not be much fun. But still you can have a relaxing break with reduced travel times!

"Admin Retreat"
747nitink, 03 Février 2019

Recently visited this place with official admin team of 40. It's a one day retreat plan. Resort is located near pachgaon village, Almost 5km inside from main Jaipur highway. Area of the place is very big. Very big garden with space for all kinds of sports : cricket, badminton, tennis , football. And has also so many things for kids like mini train, activity zone, swimming pool, slides, swings , horse riding , camel riding, goat cart etc. Resort has got very big and good swimming pool. And different styles of sitting arrangement near pool area. They serve all types of Food in their buffet meals. Good place for corporate visits and family groups too.

"Awesome trip"
Navigate770208, 31 Janvier 2019

We had a stay of one day which was very less actually. It's great place to hang on. Lots of activities for kids to do. Had an amazing experience, will definitely recommend to others. Many thanks to Naveen Yadav. Thanks Juhi

"Amazing PLace"
AakashK190, 30 Janvier 2019

recently went to this property for an event. amazing place to be at. rooms are clean and spacious. staff is helpfull and friendly. the environment is simply amazing. will definately like to pay more visit here.

"Loved It!!"
TimeshareDad, 30 Janvier 2019

All the staff were great!! Room was very comfortable. Food was great.But mostly the staff was fantastic.Improvements maybe: Keurig machine for coffee. Suggestions for travel: Bring a wash cloth, they don't seem to use them in India, from the three places I stayed.

"Best place to have a worthy weekend"
prerna t, 28 Janvier 2019

It was my first visit to this club in Manesar and I bet you will not find any other good place then this for a family outing... if you are a picture freak.. then you must visit there... you can click hundred of pictures with different and beautiful backgrounds... the most amazing part is that there is a natural essence of nature everywhere... I am surely going to recommend this resort to everyone out there who's a nature lover... please have a visit to live a life full of beautiful memories..

"Good stay, warm hospitality"
sonalit109, 26 Janvier 2019

My parents were booked in the resort for an overnight stay to celebrate their anniversary. They loved the property, and the rooms were also above average. The food was excellent, hot and fresh !! The only thing i did not like, i requested the f&b manager to do a nice table setting for their dinner which he overlooked, dont know why!! Overall a good experience!!

"Excellent hospitality and staff"
mahima2611, 24 Janvier 2019

Visited for my parents anniversary celebration... The event was awesome.. All thanks to Mr. Under and his team... They were very cooperative and supportive... Good place with good food and good people...

"Budget Meet"
Shri11081988, 22 Janvier 2019

I had my budget meet there along with my 90 other colleagues. The hospitality and the standard of services offered was commendable. I specially like to mention the name of Mr. Inder a pure gentleman and highly professional , he supported us in a best possible way a one can . I highly recommend this place for personal and business stays

"Stay at BERCC"
Wander20063083113, 22 Janvier 2019

Overall experience of stay was very good except for some issues like internet /wifi problem and some of room lock . Location is also very good . Definitely would recommend to others. I would also like to spend a few nights at your resort in the near future.

"Great experience at Best Western Resort"
2019man, 22 Janvier 2019

This Resort is worth visiting with family, value for the money. We had one night stay package with 3 meals. Hospitality, food and rooms all were great. They are having activities for all age groups, both indoor and outdoor

"Enjoybale Resort"
ShridharKamat, 16 Janvier 2019

Family friendly atmosphere. Well trained & responsive staff. Good restaurant. The last 10 km approach road to resort is very secluded 45 km from Delhi & 30 km from main Gurugram. There is nothing around the resort so you are dependent only on the resort amenities & restaurant. But its peaceful.

"Outing with small kids"
Sandyparmar22, 12 Janvier 2019

Good resort for group outing. Overall Area is however small but there is decent play area for kids. Room service menu is very expensive and not attractive at all. There are very limited food choice for vegetarians in room service menu. Food is very expensive as compared to the quality.

"Beautiful resort with excellent hospitality "
ca_anilgoel, 10 Janvier 2019

This is one of the best resort in NCR. we stayed here for two nights and three days. It has a lot of activities like horse ride, camel ride, goat ride for kids, amusement Park, kids area, tambola, cricket, badminton, TT, Lawn tennis etc. You will not get any time to get bored. Buffet is elaborated and you will be spoilt for choice. Their staff will be more than happy to serve you fresh food. It's out of the hustle bustle of the town but not far away and you will get fresh oxygen to breathe. Overall very satisfied and must recommend. Ca. Anil goel

"Very nice property"
Dhruuuvvv, 06 Janvier 2019

Very nice property specially when you are with family.. Kids will love it and food is time to there is in winters so that you can enjoy outdoor...rooms are okay not awey but with place like this who likes to stay indoor Nice property for a weekend getaway...

"Nice Relaxing Stay for us and quite exciting stay for Children"
Neeraj30101981, 01 Janvier 2019

Wonderful place to go and relax especially during the winters one can take sun bath in open green lawns and have ample amount of Vitamin D. For children, its an amaznig place. They have lots of things for children like camel ride, horse ride, goat cart, toy train, swings, Duck pond, library, playing area, cricket, table tennins, lawn tennis, volley ball and many more. Once you got enough of relaxation, its a time to move your legs on amazing numbers in the evening in Discotheque. Few things to improve upon: 1. Breakfast 2. Emergency lighting during power cuts. It gets pitch dark in the night 3. Faster room service - I understand that its spreaded in 10 acres but as a customer we want things faster :-) Would love to visit again for sure.

"Awesome resort"
Departure42291572585, 27 Décembre 2018

Amazing exprience... delicious food and very good hospitality... too many games and activities for all age groups. Cricket , badminton, swings, kid train, indoor room play for kids , sand pool , camel ride, horse ride and many many more.Totally amazing and wonderful

"Not the best option to choose. "
flyingattorney, 27 Décembre 2018

We were at this property for 1 night on Christmas Eve, and we are thankful that we were there for only 1 night, as we could not have tolerated that place for more than 1 night. We were allotted Room No. 15, and it is one of the most unpleasant rooms that they have to offer. To start with, the doors are swelled and hence, jammed. The room is relatively very small than what you can find for this price (we paid INR 4.5k), and to top that the washroom is again very small and shoddy. The bathtub is (probably) of plastic (the way it felt) and is just there for the namesake, and the shower head is absolutely rusted (see attached picture). There are no double beds provided and the two attached single beds were running away from each-other making it a very unpleasant sleep for a couple on holiday. The room did not even had enough lighting and it felt dark for most time of the day as the room does not even have a window! We asked for a Garden View room, and this Room No. 15 allotted to us opens in the garden but doesn't have any window for the view; guess they want the guests to keep the door open for the “garden view” in the winters of December in North India. The only plus side of this property is that the food (all 3 meals; not included in the price paid except for breakfast) were good and the portions are enough, but sadly, that doesn't make up for the disastrous stay that we had. Summarily stating - This is a totally avoidable property should you wish to enjoy some quality stay. Definitely not the best Best Western experience at all.

"Celebrating the Diamond Jubilee of Passing Out from Indian Military Academy by Veterans."
GENRK, 18 Décembre 2018

When we started planning the venue of our Diamond Jubilee the choice varied from many places including Delhi. Once the majority decided to have it in or around Delhi, we started short listing Hotels and Resorts. We decided on this Resort in the first visit due its lay out, open and well maintained lawns and over all ambience of the Resort We all were senior veterans with the youngest being 79 Years. We were looking for some thing which had sufficient rooms, open lawns to move about and sit in the sun together and talk of old times. Some of us would be meeting after sixty years..We felt that this Resort should fullfill all our requirements. I can say with pride that the Country Resort Club lived up to our expectations in all respects. We booked sixty Rooms for two days,13 -14 Dec 2018. Further I will like to high light the following--- The "welcome " in the traditional Indian way was heartwarming and touching gesture. The Rooms are well furnished, neat and clean. Each Room has every item which a guest needs on arrival. The food in addition to the variety, is delicious and tasty. The service in all fields be it Room, food or out door is excellent due to trained staff under able and responsive supervision.There is enough and suitable venues for formal Finally I would say that it has been a great experience for all 110 of us to have stayed in this Resort. Gen Khanna

"Kids will love the place"
swatig424, 12 Décembre 2018

We visited this place this weekend with family. Huge property with so much to do. There are so many activities to play and a huge area to roam around. We were very tired and wanted to spend a night somewhere near Gurgaon and found this place. It has cricket net, volleyball net, badminton net, dart, chess, TT and a pool table in bar. Kids can enjoy small golf space, toy train, camel ride, horse ride and swings. Kids will love the Goat ride and an exclusive kid space for them to play. There is so much to do that you will not get bored at this place. There is spa and bar also for adults. Peacock can be seen anywhere roaming around and there are swans in fishing pool. Only thing of improvement is staff which should be more polite and courteous and since the property is huge, maintaining it is a task. But whoever has designed it with a purpose of wedding point and weekend outing has done a wonderful job.

"Worst experiennce"
Vimal K, 12 Décembre 2018

Visited this place on 25 Nov 2018 with family. Check in was immediate at around 2.30 pm, no issues, but the room was not made up properly. There were no towels in the bathroom. After repeated calls to room service/ reception towels were provided by 6.00 pm. There was no crockery in the room, had to call for that. They send 1 maid with 2 cups in 1 hand and a broom in another hand. probably she was cleaning somewhere and was told to deliver cups. It was disgusting. The extra beds provided were in a very bad shape. Room lighting very poor. The only saving grace was there restaurant. Swimming pool was dirty. Play areas are not well maintained. Will never visit this place.

"Visit with Family"
Sanjay S, 01 Décembre 2018

It was awesome visit with My family to this property which is not so far from Delhi NCR. We gone there with kid who have enjoyed a lot because All the sports facilities was there. And our operations manager Mr Raman who has supported a lot and taken care of every single thing..He always encourage to taste the different cuisine.. Not only this All the crew were very humble.. Rooms are so clean and ventilated.. All together it will be always love to visit.. Thanks Sanjay Singh

219karank, 28 Novembre 2018

I visited there wid my family in Nov,18. This resort is in very peaceful area. All staffs are ver much friendly, specially Mr. Raman, F&V manager. He is such a well supportive person. Foods are very tasty. resorts are very clean and well management there. Recommend to stay there wid family and friends. BEST RESORT NEAR DELHI.

"Excellent resort"
Journey44050295474, 22 Novembre 2018

I visited with family post diwali It is excellent property and extremely pleased weather. Though property is in NCR area, it was pollution free as it is away from city. Excellent service by local staff. Staff management had demonstrated excellent hospitality

"Good Resort ,Good Service, Good Food,"
Maps06952386534, 21 Novembre 2018

Best Western Resorts Country Club Was An Excellent Experience, My Kids Enjoyed This Most That Is What Matters To Me The most. I Will Definitely Like To Visit In Future With The Family & Friends. Overall Service Right From The Entrance Until The Exit Was Superb. Keep Up The Good Service !!!! Enjoy.

"Family time"
AbhasV2, 15 Novembre 2018

Nice and comfortable stay.the 3 rooms allotted were quite spacious. All the kids enjoyed the rides..camel, horse and ram.Even the badminton court and cricket pitch was well maintained and we throughly enjoyed the stay.

"great short distance resort in NCR!"
Vish_Agrawal, 09 Novembre 2018

If you are a avid traveler, make plan in a short span of time and don't want to drive/travel distance then this resort is near perfect for you. Resort is thoroughly professionally managed. Service and food is amazing, vast variety with each item kid loved activities and pool very much. we literally have to pull him while checking out...would love to visit again with friends group..

"Shoot and fun"
Mobile41359683830, 05 Novembre 2018

Me and my team had great stay while shooting for our college TV show The staff is very friendly and the facilities are awesome.Delicious food with lot of varieties.Special thanks to Firoz and Saroj for helping and resolving the queries. All the best for future!!

"Excellent Resort in NCR"
Mobile53966207618, 04 Novembre 2018

My family loves this Resort n We come here very often , every time we co.e we find new features, activities added for us ,My wife n my children love the food here , service is par excellent n they take care of every little detail of our comfort , keep it up team Resort.

"Good destination for team outing"
vijayrawatsan, 28 Octobre 2018

Took my team for outing. Eveyone liked the resort and food. One can play cricket, badminton, volleyball, lawn tennis. Resort have 2 swimming pools one for kids and one for adults. Overall, a great team outing.

"Great Family Destination"
ManavDhingra, 21 Octobre 2018

Recently stayed there for 3 nights and 4 days. Enjoyed their refurbished new rooms. Stayed at Room no. 301 and 301a. Very nice interiors and new look. Excellent hospitality by very efficient team, who's always there to help with a smile. They take special care for kids and elders. An ultimate family destination. A well maintained Resort with lots of maintained green, kids joy rides, swimming pool, etc.

"A Complete Holiday!!!"
Girish C, 21 Octobre 2018

Best Western Resort Country Club in total turned out to a Big Big Surprise Package. The place is just about an hour drive from Gurgaon & has everything to keep Adults & Kids busy. Rooms are very spacious, beautifully done and exceptionally clean & neat. The service was just outstanding... my special thanks to Karishma at the Front Desk, Mukesh at the Restaurant who went out of their way to make our Holiday a great one. We were a large group with 4 Kids & thy loved playing Cricket, taking the Cycle for Ride around the resort, enjoyed at the Pool, the mini train Ride, Horse Ride, Camel Ride, Goat Ride, Pottery Making, Children's Play Room. Our 3 days at the resort just flew by. And yes we still didn't do the Rain Dance, TT etc. The resort is huge & has many things to offer for people of all ages. Most importantly it so peaceful with loads of Greenery is unbelievable!!! A must visit holiday location.

"Awesome stay"
Vacationer828175, 21 Octobre 2018

It's an amazing place with lots of activities. You will get surprised when you ll reach here and see that omg is this kind of a property is near your city. It's very peaceful and beautiful,clean and green. You ll get amazing views from your room. Ther service is very amazing. Our special thanks to Mr. Ramesh, very humble and nice person. He made my stay comfortable by his cool gesture and amazing hospitality. Again thanks to Mr. Mukesh Jha for their awsm food and service.Thanks to all the staff for their good service and support. Will visit again and going to recommend to all my friends.

"Fantastic experience with Best Western"
BharatL5, 10 Octobre 2018

We visited as 30 people together and it was an amazing experience with food, stay and quality maintained. Food was amazing. green grounds and proper arrangements of sitting and superior swimming area plus also can buy costumes if not brought with you

"Most arrogant ever staff and owner"
Sunjay_Goyal, 08 Octobre 2018

Traveled with family for 2 days on long weekend on 30th Sep, made part advance payment as advised by the reservation team, who promised to send the reservation voucher which they never sent and never confirmed. At front desk hotel demanded full payment for 2 days up-front and refused to give room keys. Well still ok as some hotels do have such policy, but never seen front desk who refused to hand over room keys unless payment was made. Interestingly owner was in the resort and met him, his reply was "one should read Terms and conditions of the hotel before paying or making a reservation, never apologized for his staff being stupid". How many of us really read terms and conditions or a hotel rule book before making reservation?? Still a good resort will go out of way to make you comfortable and treat you with respect. At the time of check-out the billing team was not sure if the rate that was there in the reservation was correct!!!??? So they wanted to make few phone call to make sure. There is no connection between the Ghost reservation team, Sales Team and Front Desk. The arrogance of owner, who runs the hotel as his fiefdom reflects fully well in the staff. One of the most in-experienced staff, no welcome drink or ever a glass of water, poorly maintained rooms, in-adequate supply in wash-rooms, always full of loud and unruly corporate groups, average food. It's a sham and cheap place.

"worst service .Worst hospitality.Worst Management."
Navigator820927, 04 Octobre 2018

I like to share my terrible experience of BEST WESTERN COUTRY COUNTRY CLUB RESORT.We were three families with 6 childen.We went on 2 nd october. First of all,The management says "pay the amount then we will show the room".Nowhere in the world such a rule.Second worst experience is the room given.We opted for Executive room but the room given were near the solar panel which offers no view at all and will feel like congested.Third one is biggest comedy is they tie the band in hand as if we are going to fun and food village..Nowhere in the category of this hotel,,,such a rule...we coped with that also..... Then we went to swimming pool and after had the swim ,we asked for the towel..the person sitting there says tell your room number ....i said we are alloteed the band and made the payment but the room number not yet allotted ..He says no you give room number and then i will give towel...isnt it cheap?Have you had such a treatment anywhere.... Then we called the reception and complaint about that ....But even the manager MR.ANJAN SEN is irresponsible person who do not know how to handle the customer and make them satisfy. We told him our complaint but never took in mind .Then we complaint about the room 's location ..he says this is the room have to adjust with this ......Then we got really frustrated and just told my other friend we must complain about this ..Then the Manager gets very angry that you complaint wherever you want ...No problem ... SO bold but arrogant and irresponsible person i have ever seeen in my life in category hotel.. Then we thought ignore we had come for 1 day stay ..then suddenly he gets more angry and tells i give you the refund of 30000.00 which we paid for 3 families expecting that we will tell from ourself that ok let it be but we understood his mindset and agreed to take the refund at 3.00 o clock and even did not have any lunch. Then we went out and booked LEMON TREE (The best in class,food,management,Great Hospitality and full greenery and GOLF)... I would say never ever go to BEST WESTERN COUNTRY CLUB (The worst hotel i have ever seen )

"Family gathering"
GauravGPaul, 02 Octobre 2018

We had a great time here. A perfect place for family get-together and not very far from Delhi. The place is approximately 45km from South delhi, nestled deep on manesar at a quite peaceful corner, very close to nature. This place is full of activities for kids and adults. It had cricket, archery, mini golf, darts, huge chess game, tennis, swimming, shooting, horse-back riding, camel-back riding, a toy train. Must visit on weekends or spend a day and come back. Rooms are very good. Staff needs a bit of training but nothing great to write about.

"Excelity Annual Day"
Wander820305, 29 Septembre 2018

Amazing nature place, Excellent stay. Polite staff. Nd d property is beautiful. Close to nature. Food is great. They made our annual day special. Surely visit here again. Not a single negative point. They gave us a pocket frndly deal on the last minute. Now i know y the resort is always full. Enjoyed horse nd camel riding, played many indoor and outdoor game, swimming are amezing part of there. Everything is memorable for us.

"worst western resort club"
kirthisshetty, 29 Septembre 2018

Far from everything geographically gastronomically and very far from good. The staff had no clue about any facilities in the property. The ambiance the attitude needs to be pulled up the service advertised as luxurious is not even basic , felt like fools

"Full experience "
Kirti P, 28 Septembre 2018

Excellent stay. Polite staff. Nd d property is beautiful. Close to nature. Food is great. They made our special day. Surely visit here again. Not a single negative point. They gave us a pocket frndly deal on the last minute. Now i know y the resort is always full. Enjoyed horse nd camel ride. Both r free.

doc242013, 25 Septembre 2018

We visited this resort on my birthday and since it was raining the whole time we were there we enjoyed the swimming pool while it rained and played badminton in the rain so if you have kids and would like to avoid the rain then think before you visit this place because everything is outdoors and that is the beauty of this place.For obvious reasons the camel ride/horse ride and other activities were not possible because of the rain but thankfully we had taken these rides the day of our check in so we were able to enjoy it.Its a beautiful place with a lot of greenery around and sitting in your room with the door open watching it rain is a wonderful experience.Rooms were clean and very basic,do not expect any luxury but whatever was provided was sufficient.Everyone was very cordial and Ramakantji who serves coffee next to the pool was very courteous.They had even decorated my room with balloons and they can bake a cake for you if you pay extra. I was not expecting a lot from the resort but i was pleasantly surprised,so yes i would recommend it to everyone!! Even though everything was good but the one thing i HATED and was really put off by was the behaviour of the man who handles the Spa,he is a Sardarji,he is the most mannerless man in the entire resort i think!!He does not know how to talk to clients and is as obnoxious as anyone can ever get.He is rude.One the day we arrived we called up the Spa and he said that since it was 6:30 pm,no services would be provided.So the next day i went again at 11:33 am and he told me that the spa was shut for lunch!!!i told him that it was only 11:33 am and how can it be lunch time yet? To which he replied that it was infact 11:34 am and since he is the person handling the Spa if he is saying that it is Lunchtime then it is lunchtime!!!So i left as it was my birthday and i really did not want to spoil my day arguing with someone as useless as him.So these are the tiny things that make you realise that you are not in a 5 star resort,where people would go out of their way to make you comfortable.If the management reads my review i hope you speak to this sardarji in the spa and teach him some manners and give him a coaching on how to talk to clients.Rest as i said- was all well!! I would have given and "excellent"to the place but for this Sardarji.

"Great place with family & friends"
Praveen20502, 23 Septembre 2018

CONFUSION, CONFUSION...First impression was the worst which i ever had in any hotel. when i booked last time in September 2015 through Ms. Archana, there was not a single issue and no confusion. But this time Abha has booked the room, she didn't inform that High tea is not included and you have to pay full money at the time of check in. Although she has sent mail to me which i have not read. Anyway why she didn't inform when i called her thrice for booking, we have got the above thing when we had visited in 2015. Worst part is when i spoke to Abha from the hotel, her language is changed. She was totally arrogant in her words. she is simply saying just check your mail. my point was only why you did not inform on phone but rudely she answer no. So, hotel management need to think about this part. Secondly, there is another worst person at the Reception i do not know his name but he was so rude that he was telling to the receptionist to cancel my booking. He was just arguing with me & with my friends. i mean how the hotel management hire such people that to be reputed hotel. When GM came, he spoke to me simply said sorry for everything and he was good gentleman. Anyway we had a good trip with 18 people.

"Chilling time with friends"
Rohit M, 18 Septembre 2018

It is a great place to be at on a nice day as it entails activity for all age groups. Decent food and service. We all were able to spend good quality time with family with engagements in different segment of activity

"Great Place to chill with Family and friends"
ritika j, 17 Septembre 2018

Great Place to chill with Family and friends, great amenities and lots of sports activities for kids, tennis, swimming pool, awesome room and greenery, food quality can still get better with buffet having more options.

"Value for money"
Krish1977, 16 Septembre 2018

I visited this resort last month along with wife and 2 kids (10 & 5 years)there are lot of acitivitea for kids, rooms are good, service is fine, food has variety and tasty, overall its a great deal in 10k/night

"Weekend Visit Review"
Siddhartha M, 13 Septembre 2018

I visited Best Western this month only. I stayed in resort garden. I found it peacefu & very relaxing. Service was good, food was good, good place to stay when u want to move out from the crowd and looking for peaceful place, be it wih family other freinds. Thanks

"My all time favourite weekendgetaway resort"
PragyaP56, 12 Septembre 2018

This is by far the best destination i have been to, for a weekendgetaway from delhi. It gives you a close-to-nature feel. And is perfect if you are travelling with children. We were a group of 4 couples and their kids (aged 1/3/5-6). Let me share the highlights of the property: 1. Indoor activity for kids - a decent size hut which houses a playzone section, library of books (wide-ranging books which can satisfy kids of all age), carrom, sketchboard, even a bed where your little one can nap in between! Thats really considerate 2. Outdoor activities for kids - toy train, area where they keep some rabbits and aquarium, see-saw, swings, mini-amusement park and some shoot the balloons/target kind of games. 3. The kids' swimming pool had 2 slides with it! There is a bigger pool for adults as well. Attentive swimming instructor. 4. Camel ride/horse ride/goat-pulled buggy ride 5. Pond with ducks (well landscaped) 6. Big manicured lawns in the property 7. Lawn tennis/volleyball/cricket 8. Rain dance/DJ area 9. Disc at night 10. Decent variety in food. 11. Rooms were clean and spacious. Comfortable beds. We chose first floor rooms which had good balcony space, facing the gardens. I will have to think hard for the "Cons". Well, its not a budget hotel. If you can pay extra.. this resort will be worth the money.

"Family Get Together"
Kapil J, 12 Septembre 2018

I rarely write reviews, but having just returned from a fabulous stay in Best western Garden resort I just had to share how wonderful this hotel and its staff are. The Resort is located at Manesar away from hustle bustle of city with Greenery, huge ground & lots of activities for kids & adults. This resort has 20 rooms out of which we booked 14 rooms . Rooms were clean & tidy . Mr Feroz looked after all things from Mouth watering food to rain dance ,DJ party , activities , etc etc. Really very nice & humble person. He arranged menu as per our request & everyone enjoyed food & Hospitality. what makes this hotel special is the staff, unbelieveably kind, helpful and they really do treat you like one of the family. They made a great trip really special and I'm very much looking forward to returning next year .

SharvilS9, 12 Septembre 2018

Prefect weekend gateway. Food was really good. Hospitality was really nice and calm . MR Firoz Khan took a complete care of our needs . Thankyou so much for the amazing time we had in your property ????

"Amazing experience.... Superb"
sgoyal81, 29 Août 2018

We were approx 20 families, it was 2 day stay. Property is excellent, lot of activities, camel riding, horse riding, rain dance and children park... More over delicious food and excellent hospitality.... Thanks a lot to Team of Best.... Or best team...

"Very good resort for family outing"
Akash A, 26 Août 2018

Recently stayed for a couple of days at BWRCC and had a wonderful time. The resort is very big and full of activities like badminton, lawn tennis , cricket, mini golf(3 holes), swimming pool, horse and camel rides, pottery, toy trains, kids zone to name a few. The only downside of my stay was insects in room but that is given as there is greenery everywhere. All in all a very fun trip. Will recommend this to other families.

"Huge Resorts spread across huge Guests Residencial Complex in many Zones."
Pradeep S, 14 Août 2018

This Resort is very well maintained . Green Environment every here n there. This Resort is divided in many Guest Residencial zones. With in 1 minute time u would get da transportaion to reach urs Destination spot. Dj during whole night, unlimited snacks whole day, Buffet lunch n Dinner in their Two Restros. U r getting da full value for urs money n da quality time for da family once u check in. Thanks for da Resorts who made ours family visit memorable. Pradeep Sood 9811440414

"Memorable get together"
malikcheshta, 13 Août 2018

Awesome place near ncr to plan a day hideout with family and friends Reasonably priced with good service and hospitality having decent activities to engage both adults and children Must go for an all inclusive package

"Stay Experience at Best Western Resort Country Club"
Khushwinder S, 12 Août 2018

I have recently stayed at BWRCC and had a very good experience. It is a good property and is spread over multiple acres. I specifically wanted to highlighted the smooth check-in experience I had. I had interacted with front office staff Priya, she was not only was polite but also understands customer service well and really had gone beyond her duty/role to provide a smooth check-in experience. She is an asset to BWRCC, hope she does well in her future endeavour. Another thing,I would like to highlight is that fittings in bathroom and amenities in the room needs a makeover / improvement. Hope it will be improved next time when I will stay here. Thank you.

"Wonderful weekend gateway.."
HeenaJain, 06 Août 2018

We visited for my son's second birthday. We heard it's kids friendly but to our surprise they have hell lot of options for kids to play out. Indoor, outdoor etc. Great place, good food, and nice staff. We totally recommend this place. And would love to visit again in future.. ??

"Soothing ,memorable ,awesome, hygiene conscious ."
testhome6601, 02 Août 2018

Very good ,nice, peacefull. Sometimes you feel speechless just like us. We have travelled almost all parts of India , but never experienced this type of comfortability.I wowould like to repeat this resort again and again..

Khalid R, 01 Août 2018

It was a funfilled package for a short distance trip near Delhi. Kids really enjoyed the activities of pottery making, camel riding and cycling Swimming pool is well maintained Food served was too good Amazing hospitality Open green fields give a spectacular view Must go destination

"Good wholesome family destination "
Prateek J, 30 Juillet 2018

We made the random booking for a Sunday check-in. The property is located 7 km off NH 8. It's a big resort having 2 sections . A main club section where all restaurants , swimming pools etc are located and another one is the resort section which is little farther from the club sec. Here lies the newer rooms. In between them lies all the activities. However if you have elderly with you or you would like to remain in pool than taking room in club section is advisable. Food is decent . We took the wine and dine option where all meals were included. This includes 2 hours of DJ with drinks. Shoukd take this option if you going out with friends and wanna dance. Lots of activities are there to do like cricket. Swimming. TT. Cycling. Kids activity area. Badminton court was under repair when we went. For drivers its a paid accommodation for Rs 500 which includes meals.

"Good ambience but not so good food and staff"
Samridh D, 28 Juillet 2018

Went there as a group for company offsite. Was served raw rice in dinner and lunch. Staff was not at all customer centric. Though the ambience was fine. Pool and volley ball court were good. Should definitely improve on food and service. Also was difficult to navigate as Google maps showed some other way. Internet signals were not available, so had few problems navigating. Rooms were fine. We were given a room which was next to store and had wet staircase. Also the staff started making some loud noises in the wee hours. Would not like to visit again.

"Modern and so Close to nature."
TravellerVishnu, 27 Juillet 2018

I have seen people traveling to Himachal & Uttarakhand to run away from the Concrete Jungle and waste the time traveling and I am one of them. People do not research about the places that are in/near NCR and are as green, as quiet, as enjoyable as any other resort on hills. I recently discovered this place near Manesar and I felt why I took so long to reach this place. Its actually different from any resort in the NCR Region. Honestly speaking, its rare to see birds these days in Gurgaon but as you move 30-35 km from the city and you enter this property, you could hear birds of all sorts chirping and singing near you. Wake up early in the morning and you could hear/see peacocks in the garden. I was able to see some of the birds of rare species. Rain Dance, Swimming Pool, indoor/outdoor games and Night Party are few activities that one should not miss. I stayed for 2 nights and I believe there was a lot left for me to enjoy during my next trip. It is a lush green well managed property with great internet connectivity. I HIGHLY RECOMMEND this place for couples, families with children, groups and in fact to companies who can do team outing or can make their teams to work from this beautiful property.

"Lovely stay"
Vasudha S, 27 Juillet 2018

Went there to celebrate our anniversary and it was indeed an amazing stay! Loved the rain dance and all the other activities incorporated by the resort. Danced the night away with my husband. It was an amazing and a much needed getaway from the routine life. We were able to see peacocks dancing as it was raining and that's a very rare sight these days! Loved it big time! It was an amazing feeling being in the nature's lap. Highly recommended place!! And the best place to stay are the rooms facing the garden area! You'll get the best view.

"Nice weekend getaway. Good for kids. Worth every Penny spent"
PoojaVikas, 22 Juillet 2018

We visited this property in July'18, 3rd week over a weekend for a night stay. We were 4 adults and 3 children under age of 10. Trust me, our children did not want to come back. It is a huge property amid lush green Aravalis. Very well maintained. Rooms were very big and clean. Toilet had necessary toiletries. Extra bed was arranged for kids without any additional charges. There are a lot of activities for all age groups to keep everyone busy like swimming pool (separate for kids and adults), Rain dance, Joy rides for kids, horse ride, camel ride, goat cart ride, swings, bowling, dart, Snakes and ladders, chess, carom board, cycles (on hire), slides etc etc. We took all 3 meals plan. Food options were numerous and the food was very delicious, neatly cooked and presented. The only minus was that room service took half an hour. May be due to rain but that can be well accommodated. Pls note they do not allow swimming without proper costume, so do carry your costumes. Definitely recommend. Will definitely return to celebrate some special occasions.

"Old setup but huge area and good food"
Pankaj B, 22 Juillet 2018

They are one of the oldest hotel in the area. They are spread over a large area and their rooms are divided in two parts, one in main hotel area and one in lawn. There is park in between two areas. Swimming pool is good and big with a separate one for kids. There are lots of activities for kids and families. Horse riding, cart ride etc all are free inside for guests. There is also small train ride for kids. There is a pond area in which there are many ducks. Rooms are pretty old and not renovated since long. You can easily see peacocks roaming in the open area.

"Peace,Tranquility, Ralaxation and Enjoyment with Fun"
Amolak Rattan K, 20 Juillet 2018

When you visit India and you want to enjoy and have good fun , you can do it only when you are relaxed and not tired . This place is ideal for relaxation, peace and tranquility . Away from crowded city , this resort is your answer for a start of awonderful holiday or you can end the holiday and go back to your work fully re juvinated . Food is delicious, tasty and sumptuous . Service is top class with personal touch . Once, you come here you will be tempted to come again and again . Governor Amolak Rattan Kohli

Yati B, 17 Juillet 2018

Awesome place nice quite, best resort in Delhi NCR, staff is very co-operative specially Mr. Inder. Food is very delicious, all the best western country club. You guys rock...... This is our second visit to this wonderful place. Definitely recommend to visit........

"Best resort in Delhi Ncr"
Anup R, 15 Juillet 2018

I am checking out from this resort and I am feeling very nostalgic. The whole experience was very satisfying and comfortable. Comfortable Rooms Serviy Staff- Priya at front office one of the best staff- All the Best priya Food- Excellent Activities- Awesome Overall- A must visit place with friends and family. All the best and do maintain the service level.

"Relaxing and fun filled getaway"
HansikaRehani, 09 Juillet 2018

I visited this property with my family in July '18 first week and experienced one of the most relaxing and rejuvenating stays. The resort offers picturesque sight..lush green gardens , huge trees, colorful birds and peacocks all was truly a delight to be surrounded by so much beauty.Every corner of the resort is aesthetically decorated right from swings to the chess n ludo floor games.Gardens and swimming pools are immaculately maintained. It is certainly one of the best kids friendly resort I've been to as it offers lots of activities like camel riding, horse riding, goat riding , play zone , swings ,ducks, rabbits etc for the kids.My 4 year old didn't want to return.For adults, the resort had organized tambola ,DJ rain dance,in addition to many other activities available. The staff is very warm and we could feel true hospitality in every sense. A special mention to Ms Abha who made my bookings, Mr Mukesh Jha and Mr. Rajveer in the kitchen, Mr Ghanshyam who drove us till the room and Mr Kailash who went out of his way to pamper my child. A must visit property. Donts Google map leads you to an unknown village in Manesar.Do not follow it. There is an easier route near KFC.

"V.Good stay"
dream5757, 08 Juillet 2018

We stayed there for weekend program.It is a good resort with lots of activities.You can enjoy rain dance,Camel ride.Children enjoyed a lot.Food was good n DJ party was great too. Good option for NCR perosns for weekends enjoyment. Precaution :Dont follow google map.You can miss an easier route near KFC.

"An excellent corporate function"
Pankaj A, 05 Juillet 2018

I would like to thanks on behalf of my company to whole team of best Western resort country club to provide best ever experience of a corporate function with near to nature experience. Sales team of Ms Shivi gives a best deal, reception team comprising Ms Priya and others were so accommodative to large team handling. Operation team lead by Mr Raman and Mr inder had supported every single second to make event successful. Apart from best team, property is having unmatched ambience in Delhi NCR with so much greenery that you start loving this place. Fr from noise of vehicle, it give you a feeling of ultimate relaxation and thus helps you in building more stronger business relation with your business partners. Thanks again to whole Best Western team for making our experience different and wonderful Pankaj Aggarwal Ashok Leyland Ltd

"Horrible stay and hotel "
Anjana P, 27 Juin 2018

I checked in for the weekend to the best Weston resorts with family. Had a terrible experience from check in to check out. Most shabby rooms and horrible staff. Don't recommend this place to anyone. There bathrooms were so shabby and stinking. Room service was horrible. Pool area was so bad with people drinking in pool. Horrible experience.

"Awesome service"
Manvendra S, 26 Juin 2018

It was great staying there. I would recommend it to my friends and family. They will also go there for sure.Nice staff, very helpful. Even with kids so many games and DJ night party, rooms were good, food is also awesome. This was my first trip, in short must visit place

"Calmness & fun at its best"
Sarvesh T, 26 Juin 2018

Great Place. Clean and tidy rooms. Efficient room service. Helpful staff. Separate pool for kids and adults. Natural beauty with the mesmerizing morning. Garden tea and calmness. I was here for holding an Official workshop on behalf of UNICEF. With 90 participants the staff attended all of them. Mr Dhruv was a great help. You should look for him, he will make your stay convenient. Go there, find yourself.

"A relaxing family holiday"
Lydia A, 20 Juin 2018

I stayed at the resort last week and would really like to appreciate Ms. Abha Singh for her prompt reservation services. The process was very smooth and user friendly. When we reached the resort, we were warmly welcomed at the reception by Ms. Priya. Would like to make a special mention for her help throughout our stay. She was always willing to help. The staff in all areas of the resort was helpful and friendly. The swing area needed maintenance, unfortunately some swings were broken. The play area too could be improved and better supervised. The food was good, could add a bit more variety to the breakfast though. A wonderful trip, thoroughly enjoyed by my family, especially by my toddler! Will surely visit again.

"Good family outing"
Sandeep B, 15 Juin 2018

Nice place to relax. Plenty of activities indoor and outdoor like pool, tabletennis, carrom, lawn tennis, camel/horse ride etc. buffet was nice and tasty with wide variety. Rooms are comfortable with greenery around. Prefer for funfilled relaxing for whole family.

"Awesome experience"
Manavi Jain, 14 Juin 2018

The resort is amazing if you are going with kids. They have all the facilities and enjoyment for kids. Camel horse ride, clay play area, duck ride, so many swings, peacocks, floor games awesome. Best kids friendly resort I have ever gone to.

"Good experience"
GoluMaihar, 10 Juin 2018

Reunion of our college friends held at this resort from 08/06/2018 to 10/06/2018. Resort is good and having almost all the amenities. Rooms is almost villa type and spacious enough. Food quality is really good we enjoyed it. Gardens, swimming pool and games facility maintained well. Room service is really very very poor, it should be improved.

"Reunion of friends "
drarorasunil, 05 Juin 2018

Club is away frm the city crowd which is really good for outing,plenty of things to enjoy like swimming pool,Table tennis,cricket ground,Disco,Spa.Food was average,Staff was ok with there behaviour.We enjoyed as we were meeting after long time.

"Perfect place for a Weekend Getaway"
abhi2605, 04 Juin 2018

Situated at 40 Mins Drive from Gurgaon , For people travelling with kids they might find this one handy. They have two Resorts one being the Main one and the other one is the Resort Garden, 500 mteres from the Main Resort and in case you have your own vehicle then you dont have to be bothered about the distance,you can use your own car. Plenty of activities for kids, nice theme park, a Proper Cricket Ground, Camel and Horse Rides available, 3 Swimming pools, Courteous Staff, Go A la carte for Food, Mukesh the Pool Instructor was very understanding and helpful, Rain dances around the pool definitely a Hit for kids. Must Visit with Kids or Get ur Cricket Team and go and play a game of cricket Next Morning - Match Fee is on the Resort ;) Thanks for the Lovely Stay Abhinandan

"As the name suggests-The Best."
Suvendu P, 01 Juin 2018

Visited this property with family on the occasion of my birthday for one night. I had heard few good things about this property and truly I was not disappointed at all. Greenery all around. I visited on weekdays but still I could see good crowd mostly families. Amenities and facilities are fully functional. Lot of kids activities, little more cleanliness is required in the activity/pool area though but still no complaints. Food taste is subjective thus do not take my words for granted, for me food was in between good and average. Resort provided me a cake and it was complimentary and cake tasted great. Such nice gesture. Appreciate it. I came back with good memories and surely visit again in winters.

"Lovely place but need some upgrade"
Sandeep G, 29 Mai 2018

We recently conducted a corporate event here for our team of around 25 people using their banquets, rooms and party lawn along with restaurant facilities. The place is little secluded from the mainstream which actually makes it desirable. Once you are inside, it's a different world and it doesn't disappoint you in any way. Staff is very courteous and humble and ready to help at every moment. loved the landscaping with a number of activities available for recreation. we were told that we have been given the luxury rooms, however; rooms are quite far from luxury in any sense. most of the places in a room need refurbishment if they have to be called anything close to modern and luxurious. but overall facilities, infra, staff, food was good. no real complaints.. Since we were a corporate group, we had tight agenda and didn't have time to enjoy all facilities but they all were functional and a lot of families were there for outing who weree really enjoying themself to the fullest.

"Fun place for kids"
Amanpreet_Bindra, 19 Mai 2018

If you have kids and looking for a weekend getaway without burning your pockets then look no further. This place has a long list of activities which will engage the kids all day. We were 6 familes and visited this place during the independence day leaves. The resort was full to its core but it didn't felt overcrowded, they managed the crowd well. The only drawback was that we opted for a package which didn't include hard drinks and evening snacks as we were not told about such a deal in the beginning and our request for upgrade was also denied. They don't let you bring your own stuff as well but we somehow managed to sneak in and enjoyed our holiday. Some flexibility on this part would have been welcomed and this is the only reason for 4 stars.

"Stay and outing"
Atul G, 16 Mai 2018

Really enjoyed my time at country club, it's worth every penny spent. Mr. Inder is a 24 hr available guy loved the service and warmth. Great place to relax, enjoy and cherish time. Food is good, rooms are clean and service is amazing

"Amazing Anniversary Celebration, Thanks to Ms. Uneeta"
User, 14 Mai 2018

This property is no doubt filled with a very soothing and relaxing atmosphere but the way it is kept in the manner is because of it's staff. One of them is Ms. Uneeta Bhardwaj. She is amazing at her customer service and eye for detail. She made sure of making my wedding anniversary be the best to remember, especially for my wife and my little one. Special thanks to her for making arrangements at short notice. Ms. Uneeta is a Star.

"nice and calm place near gururgam"
Himanshu S, 09 Mai 2018

Place is nice anc calm its a very large property with 2 resorts in one , feed is good , swimming pool area is good , rooms are clean and facilities are proper, alone you may get bored , but with the family and friends you will join, staff is co operative and mannered you have to via help of google map , since roadside marking are nil , this is a small drawback

"Nice cozy place near gurgaon"
priyavarsha, 07 Mai 2018

It was a short and sudden family trip for one night stay..after reading reviews was a bit scared after booking ,but went ahead. Place-very peaceful and fresh. Location-good place to relax near gurgaon Rooms-ok,not great Food-good Activites-lot many activities for 6years daughter enjoyed a lot. A lot many animals for kids- peacocks,rabbits,ducks... Pool-not up to the point,may be due to dusty weather... Hospitality-good... Overall nice experience.... Good relaxing place along with kids...

"Excellent resort for fun time"
Rakesh S, 07 Mai 2018

This is a resort very close to Delhi. It is the perfect place for a getaway. I and my family have loved this place for generations. There are so many activities happening and the options for kids are endless. We love every bit of our stay here. The staff and food is amazing. They have created a very family like atmosphere. The swimming pool is very clean and the entire place is kept very neat and clean. The nature and swings compliment each other very nicely. They have a small temple in the resort which is very impressive. We did swimming, played badminton, there are tennis courts too, we got cycles on rent and everyone in our family enjoyed cycling in the resort area. The tt room is very nice and all sport stuff is easily available. We did horse riding and camel riding also. Its the most fun we have had in any resort. We are lucky to have such a fun resort near Delhi. Thankyou so much country club!

"Mr. Bikash rathi"
bikashrathi2018, 03 Mai 2018

I have just a wedding function of my younger brother tarun rathi at best western country club resort. I m feeling top of the world after the successful completion. Wonderful resort fully romantic. Awesome rooms entertaining playing actives. I had organised a cricket match as well. Great food. Ultimate place to be in.

Gourav S, 03 Mai 2018

Visited here for a wedding function..and the place is awesome...there is a play zone for kids and youngsters and the food is fab with many varieties...the crew members a is a great family place to visit...happy to visit here and wanna come again...

"Awesome visit, a must weekend getaway"
Komal K, 30 Avril 2018

The club resort offers immense variety of activities, amazing food, sports, lovely rooms and cottages, courteous staff, a must visit in Delhi ncr, best for family outings even corporate offsite day picnics

"Not worth visiting"
Gulrez J, 21 Avril 2018

Dear Mr. Mishra, From the check in only, my stay is worse than anything from the start. 1. Served warm coke at reception 2. No bathroom basic amenities like toothpaste and tooth brush. After asking, we got to know it is on request. 3. After getting basic amenities placed, they forgot that there may be requirement of shampoo, shower gel etc which was never placed. 3. Wifi is still not working, I got it rectified for my laptop as I needed to work, however nobody checked that wifi in my room sharer is rectified or not which is still not working. 4.Asked for wine chiller and wine glasses. In one order, wine glasses came but two different types of glasses, in second order wine chiller came. 5. I tried to give feedback to server who acted very casually on it like "no interest listening to u miss". 6. Plz see picture of omelette presentation which is self explanatory. This kind of presentation of my food I do when I am in rush and getting late for office. 7. Not a single penny worth the service. 8. Food tasted bland. 9. I will definitely not going to come here ever. My one of dear friend recommended this hotel, she is going to listen hell of things from me when I will reach home. Wherever I have stayed, I always want to stay in that particular hotel if I am visiting that particular city. This hotel is the only glitch in my travel record. 10. I will definitely going to stop people if they are planning their trip here. Regards Gulrez

"Ok resort"
janhvi_mohanta, 20 Avril 2018

I went alongwith my colleagues for our annual meet. Stayed for 2 days. It was an ok resort not so happening. The food, breakfast, lunch and dinner was good. Rooms were also fine but some issues like phone wasn't working, slippers were not readily available. We had to ask them. Rest all was ok.

"Legal Case"
Nitin S, 19 Avril 2018

This is the worst resort with even worser management, the pictures shown everywhere is for the main property while selecting the rooms very cunningly they have mentioned Resort Garden Room which a layman will understand as a room view option however it is another property ( Marriage Garden ) far away from the main property. Normally they are not overbooked so they will give you a room in main property and call that as an upgrade. While in our case of two day booked. They were overbooked on saturday. Mr. Ramesh who is excellent at the art of Duping asked us to shift to another property which is nearby and same facilities and room type. However it is a marriage garden stinking so bad, that no one could imagine of staying there. Swimming pool was filled with mud, marriage tents were on display. When the same was complained to management Director's behaviour was atrocious, she must not be in hospitality industry at all. They issued refund for a day since we were three coupled who were duped in the same ponzi scheme of the resort and we reported the same to management. While other people were just complaining. Ultimately we had to call local police for help. It was a nightmare travelling with family and two year old kid.

"Highly recommended"
Raghavendra S, 16 Avril 2018

I'd been to this place earlier and I wanted to relive the experience. Mind you, this place is much in demand and I'd been unable to get a reservation for some time. Ms.Poonam Arya in their Corporate Office was kind enough to make sure I got a reservation. The staff is generally amiable and helpful. A special mention of Mr.Ramesh Kumar, Front Office Manager is imperative. He is always smiling and helpful despite the enormous pressure he is under. The food is good and the guys who manage the restaurant are simply superb. I found the F&B Captain Mukesh Jha always on his toes and alert to customer needs. There is this other bespectacled gentleman, Mr.Chouhan I guess, who is also very receptive and helpful. Their choice of rooms however needs a bit of refreshing and it would enhance the experience of they indulge repeat patrons a little! On the whole, a stay here is enjoyable and compliments are due to the hard working staff.

"Best place for family trip near DELHI-NCR and Quick booking by reservation department"
raj318608, 12 Avril 2018

This is a very good resort for families and kids because so many activities over their best thing is reservation department and staffs are very polite & professional ….. So my friends go and Enjoy …….

"Nice and great hotel with beautiful garden and plenty of space"
kishorjetwani, 11 Avril 2018

The resort is beautiful and perfect place for family weekend outing. The food and service was excellent. I didn't find main swimming pool clean enough for swimming so that's not recommended. There are many activities for children.

"Booked through Prerna at their Booking department in Delhi, Got the best deal with beginning to end support"
Nitin K, 11 Avril 2018

Booked through Prerna at their Booking department in Delhi, Got the best deal with beginning to end support. Stay was also good. Best place for outdoor activities, Like Cricket, Volley ball, Team activities.

"Family Day celebration @ BW"
Anju D, 10 Avril 2018

Had a lot of fun with the colleagues and their families. Various theme is there and well managed. We had enjoyed throughout the day and explore various rides. Special thanks to Ms. Archana for all the arrangement.

"Had fun time with family!"
rahul s, 10 Avril 2018

we stayed at this hotel for one day and that was funfilled experience. they got lots of activities for grown ups as well as place for boredom nd it is surrounded by beautiful nature..We used the spa as well which was good....the staff were good who took care of us... will recommend this place to all...

"Most Amazing Stay"
RISHAV P, 09 Avril 2018

The resort is one stop destination for amazement and fun with family. The various themes were enlivening and the overall management was superb. In particular, the Rain Dance and Bollywood Night were really entertaining and I enjoyed a lot with my family. The day was spent in an atmosphere of ultimate pleasurable experiences. As far as the staff is concerned, everyone was really sweet and compassionate. Mrs. Archana Pandey, in particular was really helpful and made our stay wonderful and memorable. It felt as if she was part of our own family. Best Western Resort is where you must head to when you crave for a lovely holiday with family.

"Very nice stay!!!!!!"
gbector, 19 Mars 2018

I went for weekend getaway alongwith with family in the month of January.The property is located in secluded area, However is well maintained with all basic amenities and various activities of kids (camel, horse rides, toy trains etc.). Lavish greens and landscaping gives a peaceful aura/ambiance to the property.Services and Food is OK , but not value for money. Best time to visit during winters,as during summers it will be immensely hot and unbearable. Recommended for one time visit alongwith friends and family.

"Great place is for kids"
sunilvaid, 18 Mars 2018

Very good amenities and kids-centeric activities. We also enjoyed a get together of our old cclass mates. And I must say that staff was very helpful to make our stay very comfortable , especially Mr Ramesh.

"Wonderful property"
Anubhav K, 16 Mars 2018

I went with my parents and kids for 3 nights at this place. The staff was very friendly and gardens were very well maintained. Its a peaceful place with lots of fun activities for kids. Food was okay and all other services were up to the expected standard. They offer a lot of things like idling on hammock, a small in house discotheque, swimming pool etc.

"Good for weekend, short family visit and busineess conference"
amit192, 16 Mars 2018

I stayed twice in short intetval, one for business conference and second for weekend visit with family. This place is ideal for both. Well spread property with couple of swimming pools, enough sports activities/facilities viz. Volleyball, Tennis, Batminton, Cricket. Resort room are Ok and bathroom need face-lift. Food is good, though a limited buffet spread but good taste.

"Atrocious Service"
SAMIR2424, 13 Mars 2018

Me and my Fiance checked in this property on the 13th March 2018 and were appalled by the kind of services we got. I'm not going to talk about the surroundings or environment over there as a horrendous service overshadows a picturesque scenery, lush green gardens and the chirping of the birds etc. We booked a Deluxe Club Room wherein an upgrade to Executive Main Room was offered depending on the availability. As per the so called proficient receptionist, an executive room was available but to our sheer surprise he gave us a Standard Room (downgrade) to what we originally booked. The room was in a complete state of mess, dirty bed sheets, cracked plaster walls, AC remote was not there and the television was not working. When we found out that it's a Standard room from hotel staff we complained and were given the room for what we paid for. To add to our misery after 10 PM no room service was available. Finally to top it up, the billing guy, and old guy who should resign and do something productive was not ready to give us 20% discount which was mentioned on the hotel booking voucher. Overall a pathetic, terrible,. ludicrous experience. I can go on and on and add more superlatives but I'd like to be a little polite. Feedback for the billing guy and the receptionist: Get your act together and at least give a standard service to everyone. Both of you guys needs a real hard dressing down from someone. P.S- The bellboy and the restaurant staff was calm, polite, courteous and always greeted everyone with a smile.

"Ideal for Quick Weekend Getaways"
Bindiya_5, 05 Mars 2018

We decided to take a last-minute quick break around the holi weekend with our 2.5 year old. And after much search decided to go to the Best Western Resort Club in Manesar. Our check-in was prompt despite the resort being full. We were allotted the garden view room in the main club. The property has two sections - one is the main club which has all the activities and the reception, restaurants, spa etc plus rooms; the other is the resort which is almost a kms away from the reception. We stayed in the main club section. Overall the property is a bit dated and so was the room. But we found the room and resort and general amenities to be clean and tidy. The resort is surrounded by lush green gardens all around with a tiny pond, ducks, peacocks. Once in the resort, its hard to tell that you are just an hour away from the hustle bustle of Gurgaon and city life. The resort offers a lot of activities on the weekends for families...which includes a life-size chess, carom, dart board, snakes and ladder, badminton court, swimming pool, pottery, tambola's live dance performances in the evening. For kids, there is a dedicated play area and also swings, slides, a mini-train, sandpit, horse, camel and goat rides. Our 2.5 year old just couldn't get enough of all the activities and was super happy exploring the green outdoors and chasing peacocks and birds. We had taken an all inclusive meal package and found the buffet to be good. The buffet spread is fairly varied, although mostly Indian, but also includes some continental and chinese dishes. The hotel also provided milk on request for children without any charge. But since the resort also had mostly all inclusive package guests, room service and a-la carte dishes are quite pricey. Overall, we had a great time at this resort and would recommend it to anyone looking for a quick getaway not to far from the city.

"Best Resort In Delhi NCR"
Jaideep J, 03 Mars 2018

Probably the best resort in Delhi NCR. Lots of facility for entertainment. Good food. Great Rooms. Great service. But very expensive and crowded. Lots of wastage of food and water. Filled with Super Rich People.

"Best Place for Anniversary.....!!!"
SharwanSharma, 28 Février 2018

I am really thankful to make my day so special as recently on 26th Feb 2018, We have celebrated our 17th Marriage Anniversary at this resort with great Fun & Pleasure. It is just like a paradise with various types of sports activities, Gym & Swimming pool. A beautiful fishing lake with Ducks and many other birds. A peaceful place blessed with dense greenery and amazing plants. Traditional natural Arrangments and antique collection for your memorable photography. Separate care for Kids to have fun. Classic Studio apartments with complete requirements. Amazing food and Buffa with excellent hospitality. Powerful DJ joined with Bar to have full fun and masti ...... I have really enjoyed a lot and it is always my best decision to celebrate my memorable Anniversary.

"Not so great"
Shivalika A, 24 Février 2018

The property is overall good , but I just felt that service is very much annoying. As they do not offer room service, you will end up walking few miles everytime to their main dining. This spoils the idea of relaxation , however it is still ideal for family outings, but not with friends.

"Needs better service"
Shivalika A, 24 Février 2018

Although the property is good and has a luxurious feel to it, but the most annoying thing is that they do not have room service. You will end up walking few meters to their main kitchen, every time you wish to eat. So the idea if relaxation goes in vein. However you can still consider it for family outing, but not ideal for friends

Kul Bhushan K, 23 Février 2018

This is situated just 60 kms away from delhi near Jaipur Delhi highway.visiting club was a blissful experience.quality and variety of food was very nice.rooms, maintenance of ambience and behavior of staff was also appreciable.

Sadhav K, 23 Février 2018

Marvellous ambience. A perfect getaway place. Excellent hospitality. Moreover being a nature freak loved the green atmosphere there. The number of activities available makes it easy to utilise the day in productive and fun ways.

"Needs Improvement"
tbeaker, 21 Février 2018

First, the staff were quite nice, helpful, and provided good service. The food was excellent! The grounds were nice with beautiful flowers and various birds. However, on the downside, the rooms were sad, not clean ( example, the headboard in our room was so dirty if you put the pillow against it the pillow case was got dirty). Not sure how this is a Best Western when the towels are grey instead of white and have holes in them. The rooms need a good cleaning and new paint. The staff was good and they came in and cleaned the floors, changed the linens, and gave fresh towels each day but the rooms needed more.

"Great Place for families"
Swati_BK, 20 Février 2018

We have been here couple of times for weekend stay and to celebrate bday , anniversary .It is always enjoyable here as it has great options for kids like animal riding , kids area , kids pool , rides , mini train , small zoo , games etc. It has enjoyable DJ night and food is awesome. They arranged food for our kid as per his choice as well . The lawn area is awesome. Must place to go.

"my visit in resort"
Karan K, 20 Février 2018

i visited resort in feb,18. this resort is in very peaceful area. all staffs are very friendly. food r much tasty. resorts r very clean. recommend to stay there. near to delhi. u can have enjoy there with friends and family. sports activity r there. swimming pool for kids r there.

"Excellent place "
Sahil G, 12 Février 2018

I visited this resort on jan 11th,2018 by virtue of my company's conference. I was absolutely delighted by the way the staff services close to 40 people. To start with , the food was great and the staff was affable when it came to lodging and room service. The resort's ambience and view from cottage type rooms were particularly amazing. I thoroughly enjoyed DJ by the poolside. To sum it up, it's a great place for family getaways, company offsite and conferences. Go for it ...

"Offsite "
AnandG1982, 10 Février 2018

Visited this resort for office offsite and stayed here for 1 day. Good resort ambience, however rooms needs improvement. Food was average. Lot of activities for children. Conference room provided was good.

"Reservations mean nothing to them"
vivektyagi20, 08 Février 2018

Hi had booked this hotel as a getaway for my wife's Birthday. After booking the room, I confirmed with the hotel and reached the venue. To my sheer surprise, I was informed that since there is a wedding at the venue, we cannot offer you any room or service. To make matter worse, I was told to leave the premise and book Park Inn, which was nearby. This is how the professionals deal with hotel guests.

"Great Family Outing"
singhabha123, 16 Janvier 2018

"Wonderful stay at Wonderful resort" . I went with my family at this beautiful resort last week and it was a memorable stay. Food was awesome and activities for kids and adults were also very good. My family enjoyed staying at this beautiful resort and want to visit again.

"An excellent outing for a family"
Ritwik P, 09 Janvier 2018

we checked in here with 8 families for my baby's first birthday. I couldn't have dreamt of a better outcome than this. Starting from booking taken care by Ms.Shalu and then check-in by Mr.Ramesh and Mr. Mukesh , all was taken care by utmost professionalism and outstanding hospitality. There was no scope left for me to find any kind of negative out of all this. 18 odd people going out with bright smiles and memories to live with forever. Coudlnt have asked for more: Pros : Good and clean rooms Always available staff Great , hot food served both in restaurant as well as rooms well maintained property proper execution of each and every detail requested by the client Great work Would love to visit again

"Extraordinary hospitality "
sandeepwadhwa1978, 01 Janvier 2018

We were 4 families and we celebrated new year eve ,and during new year it is totally sold out, we were aspecting crowed/lines on food and drinks counter but they hospitality was super ( humble staff ) and we had 4 meals and we were served hot food every time and choice of dishes was perfect for everyone .. We enjoyed all our door activities in resort Over all perfect holiday

"Company offsite visit of around 70+ people"
mukul22, 01 Janvier 2018

The resort is beautiful inside and has big lush green lawns which are well maintained. It's 1 day family spot as well with camel rides,horse rides, ducks in a pound, fountains etc. They organize games as well for groups, have SPA services, and I found it overall good. Things they can improve are: They should put sign boards from NH-8 towards their resort as reaching them is difficult through the narrow approach roads.Also they can improve their food quality. I had 3 meals there and I would rate their food just average considering the huge amount they charge.

"New year eve celebration "
Shaleen S, 01 Janvier 2018

We were a group of 5 families we visited for New Year eve the complete package included 2 days stay all meals and drinks. excellent package and very reasonable .The quality of food was great all the meals with unlimited drinks and evenings snacks . The resort is nice place for family to hang out lots of entertainment options badminton table tennis lawn tennis horse camel baggi ride swimming pool and many other outdoor games . The New Year program on 30th was great and on 31st December was very very ordinary the DJ was a very ordinary one probably from some nearby Haryana village . The quality of rooms in which we stayed was ordinary but comfortable the housekeeping was poor probably because of too much rush

"extended family vacation of 30 people from all over the world"
rajeshrungta, 26 Décembre 2017

this is an annual event with all my cousins and their children. we needed a place that offerred activity for everyone and value for money with good food and services. this place exceeded all our expectations. for any request made there was never a no from anyone. this along with very good service was cherry on the cake. i would recommend this to everyone especially who are planning an event with lots of people. you feel you are far away from city - very relaxing. food was also superb.

"Club meet"
ajay c, 24 Décembre 2017

Its not luxury property but good one if you are ok with 3-4 star facilites... I have been there for 3rd time in last 4-5 year on all different ocassions. For kids its good place as they have good engagement activities. Prefer to visit on some festivals when they have group activities.

"Team offsite 15-17 Dec 2017"
Anuj T, 20 Décembre 2017

It's been an amazing 2.5 days experience in Best Western Resort, indeed one of the best offsite for us in recent past. We were bunch of 70 odd people, and each one of us thoroughly enjoyed the trip. Excellent Food, big ground for all team activities, swimming pool to make you feel relax, top class hospitality, spacious rooms, and lot of outdoor games - lawn tennis, volleyball, cricket, etc. All i can say it was very memorable trip for all us. Make sure you visit this place once and click ample selfies amidst beautiful landscape ;) Good luck for your search..keep traveling and keep smiling :)

"Awesome Place "
Raaj1216, 20 Décembre 2017

HIGHLY RECOMMENDED :- I was Looking For a quiet peaceful and restful Place for my birthday weekend getaway and I can only thank God That we Found this great resort. The lush green lawns and the entire Property as such are immaculately well maintained. It is simple and Elegant. The Staff is Friendly and Efficient, The Food is delicious and Captain Mukesh Jha makes the eating experience in this divine place a memorable One. If you truly want to relax and unwind. This is a place ! Highly recommend.

"Awesome School Get-to-gather on 9th & 10th Dec 2017"
Navneet M, 19 Décembre 2017

Some 22 of us - high school friends got to gather at this resort and relived our childhood and teenage on 9th and 10th Dec. The arrangements were very good end to end - from front Desk , to check in, the Lunch and Breakfast . The private pary which we has in the R3R4 hall was the highlight of our stay. Over all great food and very good service - great support staff . One area to improve could be - the fitments on couple of rooms need repair and refurbishment. But overall a great memorable experience.

"Fine dinning"
Munish T, 19 Décembre 2017

Amazing resort with excellent service .in the month of september i had dinner with my friends that was delisiouse and staff also very nice.specially girl on reception Miss.Karishma very helpful. Will come again on next visit.thnx

"Great place for a quite weekend getaway from gurgaon"
diavel666, 18 Décembre 2017

Nice place to spend a quite weekend playing volleyball, tennis, chess, golf, swimming, or just resting on the hammocks with a good book. There is also a separate play area for kids and large laws for parties or fun activities

"Marriage ceremony of my my daughter"
Birendra N, 04 Décembre 2017

This is a wonderful place for marriage arrangement. Both the parties Bride and Bride Groom have separate portions to stay. The arrangements are wonderful. The food is fabulous and the service is excellent. All the 400 guests were more than satisfied. The ambiance is specifically clean and away from Delhi 's pollution. Big trees and lush green lawns make you feel fresh. The price for a two day destination wedding is more than satisfactory. All the 400 guests from both sides were more than happy for the stay with excellent services and activities. Father of the Bride. Thank you Mrs. Sodhi.

"Perfect Place For Marriage"
User, 03 Décembre 2017

The Best Western Resort Country Club is located slightly away from the Delhi - Jaipur H.W on the Pachgaon - Tauru Road . I got married at the resort, we had booked the entire resort for the wedding for two nights peaceful and beautiful place; the wedding was a dream come true, the staff and management were extremely helpful and were always on their feet to make our stay as comfortable as possible. The food was beyond great and simply awesome. There are Rooms / Suits / Swimming Pools / Bars for the clients. There is also a huge cricket ground where one can play cricket or host parties / marriages etc.  Thanks to everyone in the staff and management who made sure that everything was just perfect.

"S SINGH--All in all - totally worth the money and you feel totally luxurious and rejunevated after the BEST experience!"
admgroup211, 03 Décembre 2017

Excellent stay ! The staff is very friendly and accommodating. The rooms were luxurious and super clean (they cleaned the room and changed towels twice a day !).The rooms were spacious (bathrooms were big as the room-). Plenty of water bottles in the room (which is really different from other hotels which give you a bottle or 2 for the entire days stay). The pool is clean and big. The breakfast buffet was amazing - huge spread with a lot of options-by far the best complimentary buffet breakfast that I've had so far. Check-in and check-out process was steamed for comfort- the check-in happens in the room and the check-out was fast. All in all - totally worth the money and you feel totally luxurious and rejunevated after the BEST experience!

"Don't do on pictures listed"
Gautam B, 01 Décembre 2017

We booked 4 studio apartments 2 week prior our check-in dates but on the day of our arrival while check-in I asked the attendant that hope we are getting the same class of rooms as we have booked on which the attendant said yes. We took the keys of our 4 apartments and went to towards the room and I was so disappointed to see that they have given us the normal lower category rooms and that too they lied to us .we went back to the reception and asked them why have they lied to us and given us lower category rooms to which they insisted that they are the same rooms which I have made booking for but after sometime the senior manager came and apologised for there mistake and offered us free lunch and dinner . The room were dirty and very ordinary . Restaurant was over crowded and staff was still trying there best to cope up. Facilities are not best western standard. Westin and Taj damdama is much much better option.

"Extremely Worst than ever"
Kushal P, 26 Novembre 2017

I visited due to my wife's birthday. Thought of giving her a surprise but it was spoiled like anything. We went there and nobody was knowing that which room we have booked. On the other side they were convincing me to take the other category rooms because the room which i have booked was already full. I mean if i have paid earlier then how can someone give it to someelse. After that the room which was given to me that was untidy. No proper food was there. No room service was provided when we asked for. I will never ever recommend to anyone. If you guys are having extra than still dont waste your money and time. Do a charity of that money which you are going to pay to the this worst resort.

"Weekend Getaway near Delhi"
shobhitmca11, 22 Novembre 2017

We stayed for two nights in a suite room with garden facing, the room was beautiful as well neat & clean. One Stop resort to relax, enjoy, eat, drink, all sport activity and night life over a weekend. All kinds of indoor sports are available. You can also include the horse & Camel safari in the resort campus. You can also include in Spa.

"Weekend Getaway"
Neelaakshi, 09 Novembre 2017

One Stop shop to relax, enjoy, eat, drink and party over a weekend. Family entertainer where you can just laze around the whole day, click pictures at different beautiful spots, spend time in the swimming pool, enjoy the rain dance, tambola and mini cocktail party at the club. All kinds of indoor sports are available. You can also indulge in Spa. They offer varied packages- ALL inclusive, Half Board and Only Breakfast. I would recommend taking the all inclusive package to make the most of your weekend.

"Awesome Resort with Great Hospitality *****"
Bipin R, 01 Novembre 2017

We stayed here for 2 days for the celebration of our kids birthday. No doubt amazing place with amazing staff. The stay was simply awesome. The place has been tastefully done. Very lush green grass, well maintained lawns and activities. Both indoor and outdoor. The food is also good. Got personal attention from each department of the resort. The staff was very helpful. In short wonderful experience. Thank you Country Club team for making our stay superbb. Special thanks to: Mrs Anita - Sales Ms. Anu - Reception Mr. Inder - F&B department. Once again special thanks to Mr. Inder !!!!!!!!!!!!!!!!!!!!!!!!!!!!

"Amazing place with wholesome entertainment!!!"
abhijit_bsg, 22 Octobre 2017

I have been visiting this place since last 10 years. never ever felt let down. I have known many people over the years. They have been as jovial and cordial as they were before. I will talk about the people first. To start with Madam Roop Sodhi has always been ever accommodating. She never turns down anything. Perhaps that's the reason the property has become the cynosure of all eyes in Delhi NCR. Ramesh is another gentleman who is very forthcoming. Not to forget many others!!! Now, let me give a synopsis of the property. Let me tell you frankly, whenever i feel like going to some other place as i want to explore something different, thinking from everybody's perspective, i finally come here which i relish doing every time. The rooms are awesome , neat and clean with super fast room service. The property is far from madding crowd and close to the nature. They have sprawling lush green lawns which turn more lively during the evenings whereby some or the other events are arranged. Swimming pools are great. They have a separate pool for children. This is quite rare. Food is delectable and they usually have wide array of dishes so that no one feels left out. After all, during such outings you have to hog on. All the games are available, namely; Table Tennis, Lawn Tennis, Badminton, Cricket, Huge chess board, Dart, Mini Golf ETC. Now about the main attraction which i have failed to find in any other place. The concentration of children. Usually resorts concentrate on rooms and food. Children hardly have anything to do which can keep them engaged. Here they have Goat Ride. A huge goat pulls the cart. Then there is a camel, a horse, few hamsters and rabbits, swans, lots of toys and umpteen rides. The newly constructed rooms are awesome and this time we got to stay in an interconnecting rooms which made easy as children these days want their space. The trip was memorable as before. I wish Resort Country Club all the best and special thanks to Roop Madam for always listening patiently to my requests. Abhijit, Delhi

"Great location with pathetic rooms and service"
RG15121972, 22 Octobre 2017

I had very high regards for Best Western brand however it seems they have stopped auditing properties to whom they have given their brand name. It seems they are bothered only about royalties. We have been there day before yesterday for a day stay. Paid almost like a super deluxe 5star but after checkin felt like in 3 star. Rooms were smelling. Queen size beds with linen not up to the mark. Mosquitos all around and no solution with them. No amenities in the bathroom apart from towels. Response of housekeeping is absolutely poor. If you need something you need to ask 2 hours prior to use. Be rest assured that you still have to call 20 times. No arrangement of hot water for baby feed as the kettles in room stink. No packaged drinking water. They refill used water bottles to give you RO water which is absolutely uncalled for and illegal. Spoke to GM there and explained him and he just said he will look into it. I asked him to compensate me for trouble i terms of discount and he and his staff refused. No way I will recommend this property to anyone.

"Awesome place "
ashuksharma, 17 Octobre 2017

Pros Very kids friendly Lots of activity (TT, pool,badminton,tennis, cricket,volleyball etc) Responsive team Good buffet breakfast Very clean lawns Cons Large property at times bit tiring to fetch things as they don't provide room service Overall it's great place get together

"Superbb Hospitability"
Deepak3317, 13 Octobre 2017

Recently we did a group booking with this hotel and would like to thanks to all staff members for their support to make this stay a memorable stay... i specially thanks to Mr. Inder Kumar who has done a wonderful job and efforts to make this event a huge successful.

"A below average resort "
vjou9189, 03 Octobre 2017

Hey guys please think before you book this resort A highly overrated resort Visited here with my wife for her birthday . Lack of professionalism , hospitality Rooms are small with just basic facilities ..even the sage locker is missing , what to talk of high end facilities Housekeeping lacking ..order fresh towels say at 8 am and you get it at 9:15 after calling thrice If you see cart carrying your beddings: I am sure you will never us3 that beddings /linen No ala carte , only buffet and please a straight no for the buffet BWgrow up and please move out to know what does a buffet means Staff is least bothered Swimming pool : no privacy ...lack of washrooms at the pool side When you leave the resort are surrounded by the staff as beggars for tips The only good thing is lots of activities

"Perfect weekend getaway from Gurgaon"
Rachit P, 21 Septembre 2017

Nice place for a weekend trip, buffet is very good and worth. Bar and liquor are not to the mark so bring your own. Ambiance is excellent. Room service is not that great but rooms are very nice. Good for 1 day trip

Arunckhanna, 13 Septembre 2017

Nice place to chill.grows on you after a day nice pool . staff and food can be improved. parking also can be upgraded Direction to the resort are missing Direction s can be put to save client s Locating the venue

"Great venue for conferences"
anilc128, 06 Septembre 2017

Organized a 4 day conference for about 100 participants. Wonderful property with huge lawns and good facilities.Very satisfied with the services. Managed to see a lot of live ducks and peacocks on the lawns. An ideal place for family weekends as well.

"Closest getaway from Delhi"
Rohit B, 06 Septembre 2017

It's a great property and just an hours drive from the airport.... The spa is good and you can have a very relaxing weekend if you decide to visit them. The food quality is very average and I did not like anything I ate there. Plus the staff is untrained and confused you have to speak to a manager or someone higher if you have any request the waiters have no clue what they can and can't do for guests.

"Official Meeting"
pandeyarpan1, 05 Septembre 2017

Every year we have official meeting, where people from different departments come and have a get together. This time it was in this hotel. The way to reach this place is so serene and they offered the good breakfast and meals were tasty and hot. They have 3 pools, I think so and all were clean with different marking. Great place for official meetings and family function or get together.

"Shameless staff and loot"
Parag G, 03 Septembre 2017

They charge everything above mentioned mrp and also gst above that.. a cold drink can worth rs 25 is sold at 70 amd manager anjan sengupta says that its by order of honourable supreme court that we can charge 40 percent on cold drinks but we are charging just 28 percent from u.. And gives us this year old clipping.. shameless folks..

"Great place for a family Get together "
Skaiurrtaiv, 29 Août 2017

Due to a long weekend 15 Aug. We all planned for a family get together and was suggested this property by frnds. So we thought to try it out and our decision was great. So many activities to do.. Such a nice staff always eager to help you with a smile. The children in the families had the great fun of all. It was a very nice and memorable stay will surely came back and recommend this property to frnds.

"Lots of activities, unlimited enjoyment, value for money"
Pankajst, 27 Août 2017

We visited there on 26 Aug and stayed in room no 201 and 201A. This resort has lot of activities and most of these were included in our package including unlimited drinks. We enjoyed all activities thoroughly. Children were not coming to room and remained busy throughout. We also enjoyed SPA which was one of the best I have ever had. I enjoyed rain dance, swimming, cricket, horse, camel ride, other activities, SPA, and lots of drinks. We have decided to visit there regularly as a weekend refresher.

"Vibrant Green Paradise"
Ruchika M, 23 Août 2017

After hard working days .... if you are looking for a place to sit back , taking it easy , enjoying in for a relaxed and upscale life ...... then a vibrant green paradise "BEST WESTERN COUNTRY CLUB RESORT "... a nice mix of urban chain and rural beauty something you would love immensely to be in . Once you move here , you don't want to leave ! A quiet serene rejuvenating welcoming atmosphere with fine dining and other recreational activities . It's lush landscapes , gives you and your family, an escape from dust and pollution . Merging meadows and appealing environment created by Resort from the journey of our bookings by Mr. Rajat to fine dining facilities managed by Mr. Raman Mishra , is definitely a reason to celebrate an elegant vaccation at this Resort . A wonderful experience of meeting their mentor Ms.Roop Sodhi who detailed us about their creativity was unforgettable family bond that we shared . Best Compliments Nitin and Ruchika Madan

"Complete family fun destination, also recommended for large groups"
bharti d, 22 Août 2017

Lot of activities filled with elaborate meals. A complete end to end fun destination for family, kids, elders, all ages. Rain dance, disco in the evening, tambola, family games, etc. Two swimming pools, table tennis, lawn tennis, volley ball, cricket, badminton, horse riding, camel riding, etc. Huge open green area, very close to Delhi, 50-60 mins comfortable drive from Dhaula Kuan.

"Average accommodation, average food, plenty of children activities"
kohlirulez, 15 Août 2017

1. There price hugely varies, and as was in my case, was 3X since I booked over an extended weekend. 2. Well spread out but an ageing property. 3. If travelling with children , they won't be disappointed as there are many activities of interest for them. 4. Food quality is average, Service standards are better than expected in a resort. 5. Maximum 1 night stay is recommended if u already made up your mind.

dugh, 13 Août 2017

I went with my family for a weekend trip, total 8 adults and 4 kids, here is how it went Pros: 1. kids friendly place, lots of activities for them 2. good swimming pools was above average during all the meals 4. animal rides and other play areas well maintained Cons 1.for the price they charge rooms are average at the best. 2. buggies are only available for check in and check out , and there is lots of distance between rooms and entertainment area, so with old age people and kids this is a problem. 3. few games like golf and chess are totally outdated. 4. servers at dining area were expecting tips all the time. 5. bar was a let down with poor quality of cocktails. can be tried once to tick the spot.

"Nice comfy stay"
647gauravk, 09 Août 2017

Best Western Resort Country Club is hardly 1 hour drive from IFFCO Chowk, Gurgaon; located away from hustle and bustle of city life. It's a perfect escape for Delhiites seeking a quick getaway. The place is spread in more than 20 acres which doesn't include the cricket stadium. The staff is friendly and the place offers loads of activities for both children and adults. The only issue I had was the overpriced buffet dinner, it costed around 2500 for dinner for two. I must say the food was not worth in terms of taste and variety. Apart from this everything was fantastic about the place. I enjoyed relaxing on the hammock with my lovely wife, seen owls, peacocks, ducks, rabbits and frogs which made me real happy and felt as if I'm in nature's lap. Note: If you're planning to book stay here, better opt for inclusive dinner/lunch.

"Perfect place for weekend...."
cutefamily2015, 07 Août 2017

Had an awesome time here... They didn't just meet my expectations.they exceeded it.they kept surprising us and amazing with their hospitality and service over and over again. As we checked in.we got upgraded to better room The entire resort was huge and we didn't even realize where all the time flew. Would specially like to mention the staff Ramesh,Raman,Mukesh EXCELLENT,Very helpful and caring. They made the stay even more memorable

"Food is good but hospitality is not."
Pradnya W, 05 Août 2017

They had fixed timings for everything felt more like a hostel. You cannot eat dinner after 10 plus you cannot take it to your room. They are very strict about timings. Alot of restrictions too. Please take hospitality classes.

"Wonderful "
KishanPrasad, 04 Août 2017

The resort is very beautiful and spread in acres. It is a great option for family outing . It has so many activities games for adults and children both to keep you busy. The quality of food is good too

"Amazing greenery and space"
instanttraveller_11, 20 Juillet 2017

Positive points: Lush green lawns Cleanliness Camel ride and goat ride Cricket nets,badminton court n tennis court Kids n adult activities Bicycles r provided Areas which need some work Accessible road More and trained staff during peak season Better DJ on new year eve Crowd management as unruly and 'full of themselves' crowd is present on new year inspire of resort open only to members. Food

"An enjoyable place"
BanishSharma, 18 Juillet 2017

I visited this place as a group of 20+ for a day and enjoyed a lot. It was amazing to take a dip in their swimming pool while it was raining :) With acres of greenery, they have horse ride, camel ride, a basketball court, ample space for other sports activities like cricket, and parking. The only drawback is the location and the access road. This place is atleast 10 kms inside, after you leave the highway and the access road is in a real bad shape. Other than this, this is probably the best place for a short weekend getaway from the hussle of delhi.

"Enjoyable and best!"
Arwinder K, 16 Juillet 2017

I visited the Best western country club resort with my son for a weekend trip and we thoroughly enjoyed the placed. Loved the greenery, garden, food and accommodation. Hotel staff was quite good, hospitable and offered us a room upgrade upon arrival;-). My kid played all day long and enjoyed swimming. Best part is the cleanliness they have maintained so far. The variety of activities for kids and adults - all are so indulging that you wish to stay for longer ..... A must visit place for short break from routine life for all Delhi/Gurgaon walas.

"Lovely short outing particularly for Delhi NCR"
travel20151617, 11 Juillet 2017

The resort is just about one hour from Gurgaon. Sprawling green lawns all over with lots of activities for children makes it aworh visit place for couples with small children.Quite a few covered and open sit outs and swimming pools makes the place even more enjoyable.Restaurant too is farely decent and serves reasonably good food.House keeping is prompt and good. Staff is helpful and service is nice.

SKohli12, 10 Juillet 2017

Went here with my family including lil daughter She just enjoyed it so much This place has a lot to offer for kids Evry1 can just enjoy the peaceful surrounding Went there for the second time Nice place to relax..

"Decent place to stay overnigt in NCR."
rajatahuja837, 08 Juillet 2017

Although there are much better options available in NCR to stay but this place is not bad at all. Service was average because this place was fully packed on weekend when i visited with group of friends and families.. Food was nice in all three meals. One thing which i liked is the space and activities that one enjoys while staying like Pool is big and there is separate pool for kids as well. Rain dance is also fun espl the shower part. Big gardens add to the attraction of the place. Rooms are okay but good in size.

"Good resort for kids, pathetic service !!!"
AshwaniKumar1982, 04 Juillet 2017

We went to Best western resort on 1st July 2017. At first the resort looks good as it has lots of things for kids. They have a separate pool for kids with slide, camel and horse ride, and a small open play area. Also, the main swimming pool is also pretty good. There are lot of greenery inside the resort and the rooms are ok. Things which really killed our trip 1. My kid woke up early around 5 am. I ordered a glass of milk, it took them 2 hours to send the milk to my room (2 hours for a glass of milk, really?) 2. When we came back from swimming pool, our key did not worked. So we ask the housekeeping guy to open the room with masterkey. It turned out that the door lock had some issue, it took them more than 1 hour to open the door. We were standing outside the room whole time, in wet clothes, feeling frustrated. 3. The main porch got so muddy after rain, it was impossible to walk. 4. I ordered some food for my kid, i was told to come all the way to restaurant and collect it by myself. Seems they did not had waiters available to send it to my room, Advice: 1. Make sure you do not order anything from room service/restaurant(unless you order dinner around lunch time). Its not that the food is bad, but the food will take so much time to arrive that you would forget that you had ordered something. 2. Make sure you have all the food for your kids. You dont want to end up in situation where you kid is hungry and you are waiting for food or drinks from the room service. 3. Be prepare for a service without courtesy..infact, dont expect service level you generally expect in a 3-4 hotel.

"A great stay....."
Nitin B, 27 Juin 2017

We had one day full package including everything. Food - It was great food. Lunch/Dinner was great. Breakfast was on average side. Veg Snacks were delicious and mocktail (especially Fruit punch) was yum. Evening snacks were on average side. Grilled paneer could have been better. Staff - Everyone was great/supportive except staff at reception. They could have been better. No one offered welcome drink/garland. We had to ask them for welcome drink. Unfortunately staff at reception will straight away decline to accomodate any request for room adjustment irrespective whether yiu reach before time (as they say First Come first serve). I had stomach issue (not because of anything at resort). Staff specially arranged medicine to ensure comfortable stay. Really appreciate that. Rooms - We were offered room no 14 which was small compared to other deluxe room. Although it was non smoking room but seems previous guests had smoking in the room. It was smelling like anything. Couple of lizards in the room disappointed us. Activities - Thoroughly enjoyed each and every activities. Very well managed. Rain Dance/DJ/Dance Performance/Tambola etc....We never felt bore and activities engaged us through out the stay. Overall, it was a great stay. Thoroughly enjoyed..... Check if you can go there in groups. You will really enjoy a lot.

"Not worth for a family visit"
anindyarc, 22 Juin 2017

This was a business trip to this resort for our company program. We reached the venue at around 10 am. My perception started changing the moment I reached the approach road. It was muddy, broken and partially submerged in water.. the entry gate of the resort was no better. The drive way from the gate to the reception area was muddy. This is not expected from a resort which is charging quite an amount. The resort did not have ample parking space , so may be they don't expect many guests. Things pertaining to the resort: 1: food was disappointing . 2: dining area was inadequate. 3: rooms were of oblong shape. So watching tv in a double sharing arrangement was a pain. 4: room smelt as if it hasn't been used for quiet some time. I had the same smell in the washroom. 5: kids play area looked unused. 6: no local conveyance from the resort location to gurgaon. 7: service was slow. As per my understanding , why would a family come there when there are places available within city limits. Nothing for a family's interest in that area which in the middle of nowhere....

"Weekend Gateway in Delhi NCR"
Anupam J, 15 Juin 2017

Good place for Weekend activity. Good pools, lot of activities, good food for family outing. Lot of options for kids to enjoy. You should reach by 2 PM to enjoy maximum. Good to go in a group. Dinner was good, breakfast was average and lunch was good. Only challenge is rooms, Rooms quality is not good and ambiance is not great of the rooms.

"Good stay but poor hospitality"
Amitt05, 13 Juin 2017

First of all you should know that there is two types of property u get. First is garden resort which u can book online or From any travel agent and other one is club resort which is for the members only. Club resort is better one because it is nearby to all the facilities given by resort. Rooms of garden resort is little far away from the resort. Now come to the services, hospitality was below average, sometimes people there became rude to me when I asked for checked in and at the breakfast buffet also. So please don't expect much from the staff. Positive point, the activities u have in the resort for children or family. U have lots of things to do, so won't feel bored. Conclusion , it's totally a big family resort, not for a couple. Note: resort doesn't give u room services. Beside water, cold drink and sandwiches. If u want anything else u should visit to their restaurant till 11 pm.

"Best as the name sounds..very attractive resort with fun and activity for all."
Bhawesh V, 01 Juin 2017

We had been to this resort with family for two days. Very relaxing..staffs were very courteous and supportive. An elaborate buffet during the entire day meal. Rain dance, swimming pool and other activities kept us completely busy and children enjoyed thoroughly. A place to visit on every vacation. Value for money .

"Liked the garden "
Ankit A, 31 Mai 2017

I visited in Feb and really liked the place. My room was in the garden which was great as anytime you can come out and relax in the garden. We were around 20 friends and enjoyed a lot. The best part is you can easily drive to the place from Gurgaon and can spend quality time with friends. There are number of activities available. Property seems to be less maintained but you will definitely love the silence and being with nature. Will visit again soon.

"Best Resort Awesome Stay Unlimited Fun"
Mohammed A, 30 Mai 2017

I had a great experience during my stay in March. it was great fun, enjoyed Camel ride, Horse ride and outdoor sports and activities. It was amazing day out. one of the best Resort in Delhi NCR #1. Well maintained resort. neat and clean rooms, well behaved staff. great service by hotel staff. Best for family outing.

"Best Place near Delhi & NCR for Holidays"
hellovijaychauhan, 12 Mai 2017

very good resort near Delhi NCR for holidays & business meets. Food quality is very good and will organised very good service one can enjoy natural equity with all amenities like pool,games and well manage rooms

"Good weekend get away"
arjin13, 01 Mai 2017

The resort is well located surrounded by lush green areas and the resort is full of activity and is ideal for those seeking break from daily life. It is a weekend getaway. The place is a perfect destination for kids (and for adults also) with toy train, animal rides, mini water slides, swimming pool, kids activity center, cricket etc. you can hang around & relax. Rooms are neat and clean with basic amenities. Food is OK and housekeeping can be better.

"Superb and memorable visit at best western."
Sushil R, 25 Avril 2017

We stayed there for 2 days and it was an official trip dated 23- 24th april 2017, everything there was well organised and hospitality was also good. Everyone was helpful. The scenic views, landscape, pool, food, games & rooms were wonderful. There were so many activities which was enjoyable to do. Special thanks to Karishma (Receptionist) & Mr. Raman (F & B Manager) for their association.

"Average, clean, very far away"
sanjoy, 23 Avril 2017

we stayed here for 2 night for a reunion. The resort is very far and in a very desolated area. rooms are small but clean with basic amenities. there a quite a few activities in the resort complex to keep kids busy. food was average.

"An interesting place with lot of activities both for summers and winters."
Tejassvi, 22 Avril 2017

Very well landscaped resort. Good food, easily approachable. Staff is very courteous and helping. lot of options for activities and leisure. Swimming pool is quite well maintained. Had a wonderful stay. Sometimes gets overcrowded since lot of corporates visit for business conferences and team building activities. A bright sunny day in winters would be perfect for relaxing. But to enjoy pool and rain dance it has to be summers. Better to stay overnight to enjoy and view the complete resort.

"best for kids!"
ankur78, 18 Avril 2017

I have been to this place twice : october 2016 (Fri/ Sat) and april 2017 (Sat / Sun) First time it was lot better with lesser crowd and better quality of food This place is heaven for kids.. large play area with rides, animal rides (only weekend), duck pond swimming pools, DJ and rain dance, TT table, pool table... Ther are not many kid friendly resorts and thus this one stands out Pros: Courteous staff, activities keep your kids engaged, well maintained lawns Cons: Too many people at weekends, large family groups may hijack an event or place!!, expensive.. (especially the all inclusive package), mosquitos.. spring beds not comfortable in the middle and you are forced to sleep towards the periphery.. Room quality is average but surroundings are good.. garden, fountain, etc.

"A unwinding spot not far from Delhi"
srsharma_1955, 10 Avril 2017

We were for a Co. offsite meet of our Teams from different locations. It was really a treat to be there in the natural environs. We could see peacocks flying and a variety of other birds. The resort has most of the facilities like swimming pool, games, spa, conference rooms and usual bars / restaurants.

"Business tour with conference "
sanjupeps, 09 Avril 2017

I must say that the staying of this hotel consecutive for two years was amazing and mind blowing. Every one has got flattered by the way they experienced the hospitality. Me and my team members were zeal and thrilled by playing all the sports and on Dec. Food is as usual mouth watering by merely remembering that. The operation manager is very helpful and sober. Under the supervision of him every cast and crew were humbled. Thanks to all teammates of hotels.. Expecting shortly my third trip with my family...

"Excellent weekend getaway"
TanimaTiku, 06 Avril 2017

I visited the property with my husband over a weekend. We were very skeptical initially, but it turned out to be an amazing weekend for us. The property is huge with amazing facilities, play areas, outdoor game options, pool, bar, lounge, etc.

"This resort doesn't even deserve a single star"
AkshatJain95, 03 Avril 2017

The rooms are pathetic - door locks are broken ,no water in shower ,power points not working and many more. the type of service they provide they should charge around 1500 bucks per night. If u don't want to waste your money and time you should avoid visiting here and opt for another property. They are ruining the image of BEST WESTERN RESORTS.

"Resort not worth Money."
anonymousH19XW, 02 Avril 2017

They have very poor hospitality and this resort is not worth Money at all. They does not provide room service only tea/coffee will be served. Only on weekend incase there are many people they put buffet else they will give you buffet menu you can order few and they charge for buffet. There service is super slow. For some of the rooms the locks are not working you have to push 10 times to enter in your room. We visited place with our kid and they included us in an unlimited package. But then not much staff was available for many of the events so unlimited package is a waste. Unlimited cock tails but self service. Overall this resort is not worth the money they charge for .There are many other resorts which are at least worth money and there hospitality is very very good. But we would like to thank few of the good people there who atleast tried to make our stay little comfortable .

"Great property with average food"
kamakshi j, 28 Novembre 2016

We went to best western as a yearly off site from work...the place was fantastic for games and elephant rides..the property is pretty huge and green.However, the food sticks out like a sore thumb. I won't say the food spoiled my experience per se, but it could have been much much better.. sorry guys but could have been a little better.

"Nice Hospitality"
sagidee, 27 Novembre 2016

Best Western Resort Country Club is an old and average Property but Hospitality is good. There are lot of fun filled activities that keep you busy during your stay. Worth spending a weekend if you want change and don't want to spend more.

"Relaxed weekend Getway with Full of acivities"
Vaibhav B, 20 Novembre 2016

Excellent place for a relaxed weekend with full of activities and fun which rejuvenates your body completely. This is best place for kids to enjoy and explore various activities which they offer as part of any hotel deal which includes camel ride swings, various cultural activities etc. For adults they have separate court for every sport like badminton, lawn tennis, cricket, golf which you can enjoy during stay. Food quality is good but does not offer much variety in their buffet. They dint have room service after 8 pm which is very disappointing. Overall its a very nice and well maintained property to go and relax with family or friends.

"Conference "
Pkjbndu, 17 Novembre 2016

Dear Team . Big Thank you For Giving Us Nice Food n Beverage Services. Our Intire Stay In Your Property. All The Adjustments Was Done By Banquet Team According To The Our Requirements. Good Job Keep It Up.

"Excellent destination "
Harshit K, 14 Novembre 2016

Best place , best staff , excellent food , such a great and unforgettable experience. The activities are just awesome and rooms are extremely luxurious. Prices are even nominal and everyone can enjoy to their fullest.

"Excellent Place with full of fun & Activities."
Akash D, 14 Novembre 2016

Awsome Resort for family,friends & for everybody.Services was very good.Food was ultimate.Staffs are very Coopertive & helpful.Enjoyed alot.Amenities are awsome.We all like to come again & again in Best western manesar.. Enjoyed Alot. Awsome Trip.. Rocking Place.

"#Adhish Wedding"
Bipan G, 12 Novembre 2016

The most amazing outing we had with friends and family for 3 days with excellent service and delicious food and very warm hospitality by the staff, EXCELLENT KEEP IT UP!!!!!! Must visit advise to all travellers, will surely enjoy your stay there.

"Excellent place.fir family outing"
Anju K, 03 Novembre 2016

Visited the place with family on 31 Oct for one night stay....very nice resort....great food.... Helpful staff.Very large property with so many activities that one night stay is not enough to explore n enjoy the place.still we noticed a few shortcomings.we had 5 cottages facing garden night the garden n the resort were poorly was very dark n we find it difficult to reach dining hall with our aged parents who were on wheel chairs.some spotlights were there but not functioning. A group was having hard drinks inside the dining hall which was not ethical.the management should not allow this as there is a bar n so many outside sitting places to enjoy Otherwise this is surely a place to revisit

"a memorable weekend official conference at best western"
upr3coord w, 23 Octobre 2016

so our organisation had a 100 people conference over two days at the resort sept 2016. since there were people from all parts of india, from different org, arriving at different times, cancelling and adding names at last minute it was chaos. but the best western people were amazing in handling the chaos, in dealing with people, and some young managers even kept awake the entire night to deal with the arrivals. they were very helpful, friendly and accommodating. the best parts of the trip: 1-huge beautiful property across 22 acres i think, beautiful lawns, restaurants. 2-the package includes meals and the buffets were excellent every single time. amazing chefs. 3-very polite, extremely accommodating and very efficient staff..which ran around completing our whims at the last minute. 4-senior and junior staff were excellent. 5-finally the rooms were huge, clean and well kept. 6-only 2 hours away from south delhi cons: 1-huge property means elderly need golf carts if they can't walk much. 2-its difficult to reach there the first time. no good directions. you need to call the manager and ask. but all in all an excellent place for holding family weekends and office gatherings. great value for money. we're planning to go there soon for another retreat...perhaps with family this time.

"Good Property. Restaurant staff is tip hungry"
Dificultus T, 21 Octobre 2016

Night stay with family. Had an all inclusive package of food and drinks. Drinks were served nicely but curfew of 10PM closure of bar was a rip off. However they provided drinks to take along to room and retire. Bar Captain is Extremely Rude. Was not ready to provide a whiskey glass to be sent to room, had it not been restaurant manager's intervention, I would've had my drink in the room in water tumbler or dropped idea of it completely. Buffet Lunch was good since there was corporate event and food was fresh. Dinner was served lackluster, was really sad offering. Breakfast had decent choices, not many options in continental. Worst part about restaurant, Couple of waiters who followed me everywhere around in and outside restaurant to the point of nagging, for tips. Actually had to run away if they were seen approaching or in vicinity. Rooms and linen were clean. However, sound insulation is a much needed improvement. Room's main window is fogged with wallpaper and cuts out the view for the guest, though maintains privacy. Don't stay in cottages. Located next to park. No sense of privacy. Silhouettes can be observed from outside. Room is mostly child safe do didn't have to worry about my toddler getting hurt or electric sockets. Overall staff is cooperative. Pool is maintained clean. Separate pool for kids. Do not suggest going there in monsoon and humid weather. Lots of bugs and insects for no fault of the management.

"Great stay!"
Nikhil K, 06 Octobre 2016

Hi, I must recommend this property for two strong reasons Hospitality and Food. It is resort that to start with did not appeal me much looking at some of the snaps online. The suite was a comfortable stay apt with all the amenities. Resort looks maintained well with sprawling lawns and games for kids and grown ups with a cricket strip, badminton court and TT. However the biggest positive of this place is smiling and warm staff. They will go out of the to help you. Will always be around to attend to your needs. If you are fond of Indian delicacies, the food is one of the best I have had in recent times. Beats any five star hotel hands down. Typical punjabi food with authentic spices. The chef seems to get all the things right in terms of texture, taste and presentation. They have 10 conference rooms with biggest that can accommodate 150-180 People. I would recommend this place to any one who is looking for a tranquil place With team building activities and People who want to look after you. Nikhil Korgaonkar

"Wonderful outdoor, not so great indoor"
PravasiRJ, 04 Octobre 2016

Its a long drive from Delhi/Gurgaon, especially locating Tauru road one has to be careful. Once inside the premise, you are into another world. The ambiance is wonderful, big lawns, swimming pool, tennis court, pond, gardens ..amazing outdoors. One doesn't have to go out for couple of days, there is enough. Rooms are rather sad, at least in the block we stayed. They gave an impression that this place has seen better days. The view from window was junk furniture and scaffolding. May be newer block had better rooms. The restaurant is good and serves fairly good variety to keep everyone happy. We had four meals, they had variety and were delicious. Breakfast spread is good and chef makes excellent masala omelette. Service was efficient. Summary, enjoy outdoors spend minimal time in room.

"Huawei training "
Pradeep S, 04 Octobre 2016

The best part is the food,service,hospitality,...its really amazing..its big area excellent rooms..and people are so co-operative..i really love this place and i wish i could come back again... Thanks you best western country club for this super service

"Please avoid"
Vinayak_Bindal, 24 Septembre 2016

Please avoid this resort. Also when you write a review management will pursue you till the time you don't remove the review. I am posting my review again. 1) The check in time is 2:00 PM. I had reached around 1:00 PM and was told to have lunch and come back. I was intially assigned room 21 but when I had come back my room was changed to 41. This room was at the end of the resort, the corner most room on the first floor. This room robbed me of the resort like experience i was expecting. I called the Reception and asked for room change but my request was denied. Since there were just 2 of us, Management very conveniently dumped us in the worst room of the hotel. 2) Housekeeping did not pick my call despite several calls. I wanted water. Eventually I had to go down to get bottles of water. Further, the room had two separate beds instead of a king bed. 3) I had initially booked the resort for 28 August 2016, it was my birthday. Despite booking on the resort's official website and getting a confirmation, I was informed on 27th August that the resort was full and hence my "confirmed" booking was not valid. This was done in order to accommodate other important guests. This shows the management's arrogance and lack of respect for not so important guests. Please never book this resort. Attaching screenshot of management asking me to delete my review.

"No respect for guests"
Vinayak_Bindal, 20 Septembre 2016

After reading great reviews about the property, I decided to visit this resort. However, my experience was very unpleasant. 1) The check in time is 2:00 PM. I had reached around 1:00 PM and was told to have lunch and come back. I was initially assigned room 21 but when I had come back my room was changed to 41. This room was at the end of the resort, the corner most room on the first floor. This room robbed me of the resort like experience i was expecting. I called the Reception and asked for room change but my request was denied. Since there were just 2 of us, Management very conveniently dumped us in the worst room of the hotel. The rooms were not cleaned till 2:30 PM. 2) Housekeeping did not pick my call despite several calls. I wanted water. Eventually I had to go down to get bottles of water. Further, the room had two separate beds instead of a king bed. 3) I had initially booked the resort for 28 August 2016, it was my birthday. Despite booking on the resort's official website and getting a confirmation, I was informed on 27th August that the resort was full and hence my "confirmed" booking was not valid. This was done in order to accommodate other important guests. This shows the management's arrogance and lack of respect for not so important guests. Please never book this resort.

"Poor services and hospitality"
goelanshul, 17 Septembre 2016

Me and my friends visited the place for a weekend getaway and had decent expectations considering the price bracket of the rooms. But,we were deeply mistaken. Poor service and hospitality. The rooms are too small and bathrooms were not clean. Service was extremely slow, it took more than an hour to get water and a bucket of ice. For everything you ask for, it would be paid despite of that being mentioned as complimentary. Food was just average or rather below average for lot of cases. Suggestion : Don;t go for the place and choose somewhere else, it would be cheaper and better.

"it was awesum trip had a wonderful time"
neerajwadhawan, 15 Septembre 2016

its was a great fun to stay there , very good food, great fun to enjoy withs kids & good service given by the management Staff was very helpfull kids enjoy alot lot of amenities this trip should be for 2nights 3days

"Nice resort"
Hitik M, 14 Septembre 2016

This resort is having nice ambience,good hospitality, reception is pretty good, this resort have much activities for kids of small age group. And they also have a swimming pool. Meals are also somehow good.

"Amazing resort"
aarti s, 11 Septembre 2016

Nice hospitality. ...good ambience. ...amazing buffet. ...highly appreciated staff specially Mukesh ji in restaurant. ...swings n rides for kidz are good attractions ..would like to come again place for family and friends ....

"Needs to Refresh"
rajan_p, 10 Septembre 2016

The resort is old & the age is visible.... The rooms & washrooms are in bad condition need renovation. The food was good. Though the resort has good location for being a good weekend destination & has options for a family getaway, the only thing that puts off is the lack of maintenance of play area. One good thing is cricket ground, which is well maintained.

Debarun K, 06 Septembre 2016

We around 350 persons were on training program of our company but the SERVICE provided by the hotel staff was amazing they made our breakfast by 06:00 A.M LUNCH BY 2:30P.M. I & DINNER BY 09:30 P.M , not a single minute u have to wait. We salute the hotel staff for their service.

"Staff Picnic"
kanika k, 03 Septembre 2016

Pathetic food,zero hospitality,highly unhygienic,poor management and the worst resort ever.It ws no less than a mockery in d name of ambience and outdoor activities.It was a sheer wastage of time and money.

"Treasure hunt fun, but no no to 3 men in a room with double bed only"
SanjayDwivedi, 01 Septembre 2016

Wonderful food, clean amenities which rock for family outings. Winter sun will be even better. Only issue is illogical bed allocation. We conducted our. Client team offsites here. staff helpful and polite at all times. Would revisit!

"Country club"
Ashokcmehta, 30 Août 2016

A club with room faculties. Indoor and outdoor sports and games and activities. It has now turned into a hotel. It is situated off Delhi Jaipur highway. The basic services are available with 24 hour cafe. A good place to spend a weekend Public transport not available and one has to make own arrangements

"Nice place for a good family time. "
Nimin S, 22 Août 2016

I was @ a wrong place for a business training but it was good for that too. But highly recommended for those weekend family vacations especially for people in and around Delhi and Gurgaon. Bit far away from the main high way but a serene place which can be compared to the English county farm houses. The rooms are neat, spacious and clean. Good restaurant. Good food choices, enough of space for any outdoor games/team building activities, nicely maintained pool too. There was connectivity issues with wifi and the service was so poor in that aspect. It was strictly only one room key for the room even-though I was sharing the room with my colleague. Minor issues comparing the overall experience.

"Excellent Weekend Get-away"
Srivatsan, 22 Août 2016

As a family we love to stay here whenever we get a chance. All the facilities are suitable for every age group of the family [teens & children]. The food spread is always A-class, and have had no complaints. Spa & swimming pool are great places to hang-out, and completely relax over weekend. WiFi is a watch out!!!

"Overall Awesome experience at resort"
Poonambajaj, 21 Août 2016

Resort is full of activities for kids and adults, ideal place to stay for weekend, nobody can get bored here, helpful and cooperative staff, specially Mukesh ji in restaurant is a genuine person who treats us as a family member. He is very understanding and polite with guests. This resort is a Best place to visit with family and friends.

"Amazing Place"
Rahul S, 20 Août 2016

The resort was gorgeous! Everybody went above and beyond to make our stay the best. We loved our stay at the Excellence! The food was delicious as well. The resort was absolutely beautiful.The trip was pretty fantastic! The staff was friendly. I very much enjoyed the pool games and water exercises and camel riding.

"Great place to stay"
Anuj A, 17 Août 2016

Great place to stay with family and friends. For kids they have lot of activities there to be engaged with. Wonderful events hosted by management which are really nice. Food is nice and if you want to have drinks then make sure you have good stock as even a grocery Shop is like 10 kms away.

"Denied room inspite of a confirm booking"
GUNDEEP C, 13 Août 2016

I had a booking done 3 months before my travel date of 14 August to 16 August, the hotel denied any reservations, saying the hotel is sold out, I personally think this hotel don't belong to a best western category of hotels for which I would be mailing the requisite documents to the group as well.

"An excellent getaway Resort"
RRN71, 13 Août 2016

Visited this resort with family and friend. An excellent place nestled amidst nature where you can experience peace and tranquility. Wide spread property full of greenery. Overall great experience. The food was amazing with wide choice in veg and Non Veg section.

"Good place for group"
Archanbarua, 12 Août 2016

Very nice place with a lot of activity to plan for. Spread across a huge area, you have all major outdoor sports like cricket, tennis along with rain dance, pool, DJ etc. but the condition of the tennis court etc are not up to the mark for even semi serious amateurs. Rooms are nice but basic. This place being closer to gurgaon caters mainly to corporate off sites. If that's the plan, go for it - you'll enjoy when with a crowd. Given that you should not expect a place for quiet family outing.

"Super Service, Super Team, Super Hospitality"
nikhilmathur2016, 09 Août 2016

I visited with my office team of over 150 people. The trip was very well organized & planned and also the service quality was excellent. Team was very helpful and always ready to support us. Thanks to Best Western Team

"Must visit venue!!"
Ajay J, 06 Août 2016

Beautifully built, lots of peacock around roaming in the garden. Food was amazing. Activities like rain dance, tambola, DJ night are key highlights. Goat ride, camel ride was also good. Rooms were good. Must visit place.

"Review "
impuiru S, 05 Août 2016

I was there for three days and it was my third time in the resort and would love to come back again. The hospitality of the staff and the serene environment itself is applaudable. The dining hall manager Merina is so sweet and make us feel comfortable. Keep up the good work.

"Day out with family..."
Sakshi_1212, 31 Juillet 2016

Hardly 40 mins from gurgaon...we reached around 11:30 and Mr Dharmendra played the perfect host to us...he showed us the complete resort which was well maintained n few rooms were being upgraded...the food was really good n the staff was very courteous...many activities r there for the kids to spend the complete day perfectly...

"Perfect place for family outing"
Amit P, 27 Juillet 2016

Its a fantastic place especially for family outing. The swimming pools are well maintained .There are lot of things to do especially for kids. Their restaurent is very good . They have a wide variety of items in their buffet especially the desserts. Unlike most other resorts and hotels they have good quality sugarfree dessert.

"The perfect venue for my son's first birthday"
Swati M, 25 Juillet 2016

For my son's first birthday, instead of a regular party we wanted to take some close family members for a day out close to delhi and that's how we zeroed on Best Western Resort. And it was the best decision we took..A big thumbs up to the team that ensured that all our wishes were fulfilled..The staff was very courteous and the hospitality was awesome.. We spent a good 7-8 hours in the property and were always attended by staff who were very happy to help...The lunch buffet, evening snacks was savoring...They even got us a vendor to do a balloon decoration and cake smaash for my little one..We had access to all their facilities and because it was raining were offered both open and covered sitting areas. Overall, my son, my family and everyone enjoyed this one-day picnic away from the hustle-bustle of our regular lives...Thanks to the team for making it special.

"Excellent stay"
NareshMotwani, 23 Juillet 2016

It was an excellent weekendstay Best western Manesar...I appreciate all the hotel staff for the good work...specially the reception team and the restaurant team... Buffet had a large variety and food was amazing...

"Heaven near Delhi"
cutefamily2015, 22 Juillet 2016

I am a regular traveller from Delhi with family.i stayed there second time but this is my first review for this resort.being a hotelier I can that say that according to budget this resort is perfect package for me,wife,kids There service,food,swimming pool,kids zone,indoor,outdoor activities is the best in there rates Hats off to resort management.keep it up

"Service is still not their strongest point"
Sharma_Aditya, 19 Juillet 2016

This is a massive improvement in my writing about this place from my earlier stay. I found the stay to be much better on my most recent visit. That could be because the front office staff were not at their meanest best or because the Housekeeping staff went out of their way to make us feel more welcome.

"Good Stay"
Amita S, 19 Juillet 2016

Good hotel and lots many activities for kids and adult . Good for a quick weekend break. Just one request kindly improve food quality. Staff is nice and helpful must go once at this place. Best it is two pools once for kids and other for adults which makes kids really enjoy there slides in pool.

"Great place for board meetings!"
Priya R, 19 Juillet 2016

The rooms were spacious and good. The staff is friendly, hospitable and supportive. It's a good spot for team building, board meetings, workshops etc. as it keeps the participants together. Food and amenities were also good.

"Fun trip with family "
KishanPrasad, 19 Juillet 2016

We traveled last weekend to this property and our choice happened to be great. This resort is spread in acres and one can actually feel the nature. Many activities to keep you busy, food is also good. Overall great. Will definitely plan again soon.

"Best resort for family vacation nearest to Delhi"
Muddy W, 18 Juillet 2016

Me and my wife and two kids recently visited the resort and stayed for 4 nights and 5 days. Both my kids won't want to return home as there are lots to play around-different types of games facility, swimming pool and vast green lawn-for kids its like heaven. Awesome facility, variety of foods and plentiful, staffs and services is excellent. I would like to thank the Managers starting from Raman Mishra - excellent person, very cordial and very helpful-ask for his phone number and call him anytime, he would be there to help you. In restaurant one should definitely look out for Merina and Kelvin-their services surpassed anyone. I happened to meet the Director Roop Sodhi requesting for late check-out-her reply was enjoy as much as you can!!! What else one can ask for...Ramesh helped us out with the best room (super suite) 203, 203A...Staying in that room was a special treat...its worth mentioning, their mutton curry is my favourite...

"Just an an another outing spot No hospitality,"
sid2015, 17 Juillet 2016

Pros : Lavish green property. Ample of things to do if you have kids ( 2+ years) Good for families and corporate outings. Cons : In between all the activity area and the cafeterias for lunch or dinner there is a huge open space , so practically you have to cross down that area every time , weather you have to go for Lunch buffet or be it Swimming. Property is Old and the hospitality staff looks un- experienced. * When we entered the rooms every thing looked good but as I checked the washrooms so earthworms there and that place was so called sanitized** ( see the pics) * Instruments are worn out ( The room AC all of a sudden at 11pm started a rattling noise, on complaining house keeping arrived after 15 minutes and suggested that nothing can be done , you have to get along with it.) adding to the horror front desk suggested that we can change the room change the room at 12 in the night, with my mother and 5 month old baby ( well that seemed quite normal for them) ** see pics attached. *Food was good specifically the dinner how ever the food Quality was compromised on the veg and non veg starters presented. I won't recommend to anyone.

"Enjoyable weekend trip"
Lokeshkaushik2012, 16 Juillet 2016

It's a wonderful place to enjoy with your kids. This has got many activities/games for children to keep them busy, pool is also king size. Rooms are good and clean. The quality is food also good with variety of options to choose from. Special thanks to Mr. Raman Mishra who has taken care of special food requirements, specially food for infant was made available. Overall good experience.

"Wonderful place"
Amanjeet S, 13 Juillet 2016

Usually visit the place 3-4 times a year. Really enjoyable. Kids love the activities, the sports area and pool. Staff very helpful. Mr Ramesh Incharge reception gives personal care to all the guests. Good food. Worth visiting preferably as a group with friends and family...

"" Green Heaven on Earth "."
Ruchika M, 12 Juillet 2016

A swimming pool , rain dance , tambola , rooms with well provided essentialities , coffee shop , bar , disco theque , natural plantation , peaceful and serene surroundings with each unit having its own distinct decor......far from the hub of a hectic lifestyle is the tranquility of the Country Club Resort . As a Guru Harkrishan Public School Principal, I recommend that trips arranged to the resort for the students will regale them immensely and refresh them to excel in their studies.However guiding the visitors to reach the resorts location , needs to be abundantly displayed on the path towards the resort . Appreciation calls for the owner ....who has put in all his passion to build and maintain a " Green Heaven on Earth ". Raman Mishra , a fantastic F & B Manager , a detailed oriented planner , adaptable and poised under pleasure. He is exceptionally generous with his time management and talents .The food served every time in the dining hall was impeccable and delectable .Exceptionally great service and wonderful cuisine .All the staff members namely Captain Mr.Mukesh Jha , Restaurant Manager Mr.Ravinder Prashad , Banquet Manager Mr. Gulshan Kumar , Sr. Stewart Mr.Ritesh ,Mr.Uttam & Ms. Manisha at the Front Desk , Anju , Lucy , Deepak, Kelvin , Shailender were nice and attentive , blending rightly in all the tasks assigned to them , most hospitable people you would ever meet . Efforts of Mr. Raman Misra and his team are greatly appreciable. Summarizing the experience of our stay organized wonderfully by Mr. Vikas Arya Ruchika Rai Madan Principal ,GHPS

"A Sunday Sojourn "
Surinder K, 11 Juillet 2016

No electricity at home on a Sunday in a hot summer month means you have to perforce opt for a stay out as our Society offers no maintenance service this day. So when looking for a hotel option, my son suggested Best Western Country Club Resort.. After an online booking for a night with an all meals options, my wife and I started for the Best Western with an overnighter packed in the car. The supposed small distance of about 10-12 kms from our home at Vatika India Next, Gurgaon, turned out a good 20 kms including 7 kms away from NH-8 on the Taoru Road. At one point of time, this 7 km stretch gave quite a shiver down the spine, as it had more potholes than a road and country side giving no semblance of hosting a resort of this magnitude! However, ultimately seeing the signboards, gave a good relief as the claim of there being a resort proved true, as even the Google Maps had refused to provide any directions! The resort turned out to be more than expectations especially after covering the kind of terrain to reach it. A huge property, must be in tens of acres, with multitude of cottages, each into an independent unit and ensconced in layers of greenery, is a spectacle to watch and enjoy. After a welcome drink, the check in was swift and smooth. The girl at the counter suggested us to have our lunch first as the timeline of 3 PM for serving lunch was going to end. As it was music to our ears, we readily dashed towards the dining hall. The lunch was a well spread out buffet with sprinkling of everything, North Indian, South Indian and Chinese in vegetarian and non vegetarian dishes. In dessert, a huge variety of bakery cakes, soufflé, ice creams, phirni and fruits were available to partake. In dinner buffet also, there was no end to the number of dishes on offer to satisfy your palate. The breakfast was also quite well spread out with all essentials on offer. The resort has a very good discotheque, where scores of tourists were thronging to shake their leg or two. Anyone could hardly resist to the beats of current popular music of the movie Sultan or the not so current tunes of Punjabi and Hindi music. The bar at the disco was adding to the thrill. However, the icing on the cake was huge number of choices for the accompanying kids. From two swimming pools to any number of swings and slides, badminton court, tennis court, camel ride, goat buggy rides, well manicured lawns, never ending walkways are some of the attractions for visitors of all ages. The cottage and rooms are of moderate sizes, with all amenities in place. Beds are comfortable and soft but the furniture seems quite worn out with time. The over 25 years of the resort's existence explains the condition of the furniture and the furnishings. A renovation seems over due. The service offered by the staff at various points in the resort was quite satisfactory. However, some reorientation in lessons in etiquette can go a long way in enhanced customer satisfaction. Overall a good and satisfying experience and I will certainly recommend it to others except that they should make it to the resort well before the sunset.

"Excellent service - quick check-in process, memorable stay and mouth watering food"
farooque772002, 11 Juillet 2016

We have conducted our distributors' meet in the month of May 2016. The service we get was beyond our expectation. Right from check in to check out there was no issue at all. All the staff members were very co-operative and helpful. This event was one of the best experience thanks to all staff of Best Western resort. Special thanks goes to Mr. Raman, Ms. Merina, Ms. Delina and their team. The ambience was awesome and the food served in the restaurant are very tasty and I can say one of the best food we ever ate in any event.

"A perfect family destination on Weekend - Needs Improvement and Upgradation "
MannManish, 09 Juillet 2016

Stayed With Family - it was my 10th Visit at the club Pros : 1 . Nice staff at resort specially Mr. Mishra at reception and Jha at restaurants 2. Lovely Lush Gardens soothing for eyes ! 3 Activities for kids and adults both 4. Average Food - @ Dinner and breakfast needs improvement - Earlier it was much better Cons : 1. Distance - approx 90 Kms from South Delhi , Good 2 hours drive 2. Old style small rooms if you don't get the studio rooms 3. Washrooms needs - refurbishing urgently - the products are also below standard 4. Food Quality has gone down drastically specially at dinner & breakfast time - not the taste but also it has become a "short / budget " buffet type 5. The pond and the rabbit cage needs attention @ cleanliness " With all these Cons it's still a place worth visiting and spending time because of its peace and green charm ! I hope someone takes not of my review and would do something about it !!! Cheers !

"Full paisa wasool resort"
utsav b, 09 Juillet 2016

Lot of activities for kids and adults, lavish buffet which includes food items like khichdi n daliya also specially for small kids, well trained and cooperative staff, highly maintained resort, good service of housekeeping,.... I would like to mention about Capt. Mukesh ji in restaurant who is an extremely wonderful personality. He took special care for small kids needs. He made us feel as a part of family. He is very helpful and friendly. From last two years,i have been visiting this resort with my family, we had a best time here and I would like to come here every year.

"ultimate place for weekend trip, nice leisure time,"
naitik_tyagi, 08 Juillet 2016

ultimate place for weekend trip, nice leisure time, many fun activities are there and good travel with kids also Fantastic service by a very cordial staff made the trip a blissful experience. There was no dearth of amenities at the price point the hotel operates. I was totally satisfied and would love to stay there again whenever I go back to Gurgaon. Thank you guys, you really know what it takes to delight a customer!!!

"Good property but need a lot more for a family stay"
Wanderer_Gaurav, 05 Juillet 2016

First of all, if you are using google maps to reach the place, it will confuse you to take a left after the toll, which does not exist. You need to stay on highway for another ~6 kms before you find the actual left just beside an under construction flyover. It is away from the city however, the property is good. Now comes the question why are you going to this place is it with family as a holiday or with friends to spend some time together. Kids will like it as there are good options for them. There is NO ROOM Service so please be ready for hostel rules and dinner entry time of 10 pm (seriously on a holiday). The room i got was close to the music place and there was thump in room till 11 pm. The TV was on left side of the bed, not sure how you are expected to watch it. The bathroom was not maintained with dirty commode and leaking soap dispenser (spoiling the tub). Booked it for 3 nights however, could only survive one. Difficult to follow the RULES on a holiday. Staff is courteous although they are bound by some weird rules so have limited options.

"A Complete Package for All Reasons"
Dchudasama, 02 Juillet 2016

Go Anytime, Any Season, Any Occasion & for Any Reason, this place will continue to surprise you with impeccable service from absolutely happy Team at Reservation Desk (Archana), front desk (Remesh) & F&B (Raman). Renovated rooms with amenities, free wifi and beautiful views of gardens with playful peacocks helps you unwind & relax. Do not miss delicious food, play zone for kids, jogging track, Net games and late night Disc.

"Good stay and good activities for kids"
amit_m274, 30 Juin 2016

Good eating options in buffet, good fun with plenty of activities. Staff is very polite and eager to help. Though it was bit crowded due to the club membership but still had decent time with family. Approach road is bit cumborsome.

"picnic place only"
MANISHBINDAL, 28 Juin 2016

rooms were very old without any amenities,had to even ask for towels in the room.shower was not working.wi fi only for name and zero bell boy for the luggage.had to carry my own bags to the room.only thing good was that lot of activities for the children throughout the day.can be used as a weekend picnic place only.

"A good resort with some not so good services"
Ravinder S, 27 Juin 2016

Stayed in this resort for 3 nights from Jan 17 - 20. A good resort but quite a distance from Gurgaon main. Good rooms and layout with some good facilities like Swimming pool, Playground, Lawns, Club etc. But not having room service is a big drawback. Overall value for money if room service can be included.

"Awesome atmosphere, and good for all type of gathering"
brijender79, 21 Juin 2016

We have excellent experience of resort. we total hundred people have attended conference in resort for seven days. Resort is well maintained, clean and peaceful. Staff are very cooperative. All members have good opinion about resort and very positive for next visit . The main thing is about lavish buffet spread.we all are from different location and all are satisfied by warm hospitality.

"Simply Awesome and must visit Place"
sunilaroramoc, 19 Juin 2016

I visited this resort on the basis of all positive reviews I saw on Tripadvisor. But this resort was more then to those reviews. Resort is well maintained and have lot of activities for adults as well as kids. Rooms were very clean and have all the modern amenities. Resort staff was very much cooperative and they help us every time we need their help. If you are planning to visit this Resort then make a plan for at least 2 days stay because in one day you can not enjoy all the activities of this resort.

"Great Family Weekend!!"
Lokesh B, 17 Juin 2016

Its a good place for short weekend trip from Delhi. Located in outskirts of Manesar, this property has good activities for kids and sporting people. Swimming pool must be covered to avoid direct sunlight and rain. Some cultural shows also arranged on Saturday nights. Staff was courteous and smiling. Overall worth going once and enjoying the green resort.

"Lots of activities"
Ranjitkhatri, 17 Juin 2016

Located about 6 Kms off Delhi- Jaipur highway near Manesar. Visited as part of a group of 40 members during scorching IIIrd week of May 2016. Activities like rain dance, Bollywood night/DJ night, swimming besides cricket, T.T., etc kept us busy. Kids enjoyed their pool, rides,etc. Lavish buffet spread. Enjoyed deep fried crisp arbi. Warm hospitality. Best time to visit would be October to March.

Preeti M, 16 Juin 2016

Services were not up to the mark...Dusty rooms...Telephone line was out of order...electrical switches were not working fridge was out of order .... Electrical kettle was not working...Average was shut down for 4 hours ...Average stay............NOT WORTH THE MONEY SPENT

"A beautiful resort with excellent staff"
MrAnurag, 16 Juin 2016

We had a three-day meeting in this resort for our organisation. Staffs at the resort are dedicated and sincere in their work. The room we had was spacious and pretty, the food was awesome.Thank you very much for making our stay so pleasant!!!

"Best place for day out near Delhi"
Anshul A, 15 Juin 2016

We are the founder members of this club and have been visiting this club from past 18 years now.. whenever we visited there it's always a relaxing day out or trip.. You get all modern facilities with peacefully place to live near Delhi. Staff there is very helpful especially house keeping and wait staff. Even resort manager Mr. Ramesh is such a gem of a person. Whenever we visit the club he is always there smiling to receive us and arrange our stay to be more comfortable and relaxing. Activities during weekend are like Cherry on cake, you can't even think.lf missing it if u r there during weekend. Golf and other sport activities are also well maintained. Billiards trainer is also a great person to chat with while playing billiards or pool. Swimming pool is also neat, clean and well maintained. Restaurant also has good variety of food. Overall a good experience with this property. Must visit for a relaxing weekend trip near Delhi.

"Good Weekend resort for family"
Selestina E, 14 Juin 2016

Nice resort with V good staff, food was excellent,This was my 2nd experience with this property.But resort is in very interior, hotel should provide some shuttle service to the nearest bus stop or railway station. overall its a very good resort near Delhi.

"A blissful experience"
guptaharsh, 12 Juin 2016

I had planned for my parents silver jubilee at this resort on 5th June 2016. This was my first experience on organizing such an event and a lot of things were on my worry list. Starting from hospitality to food to entertainment everything was in place and was in its best. The support and service by Mr. Raman Misra and his team was at its par. No words can describe their humble and dedication towards the whole event. The management was also supportive in organizing all the events. Even if the things were going out of order they were well managed by the management team. The whole family enjoyed a lot at this event held at Best Western Country Club. The family games, rain dance and banquet events were far beyond excellence. The food was excellent and the taste was managed as per our requirement by Mr. Misra. I look forward to hold more events like these in future. PS: The only downside is the management at Delhi Corporate Office but the senior team takes care of all the things after a big bashing. Ironically, an excellent courteous support by the resort team under the leadership of Mr. Raman Misra and he was the only reason that gave me trust factor to go ahead and book this venue for my event.

_rocking794, 10 Juin 2016

Hi...RUDE BEHAVIOR at the time of CHECK IN ---this week we went to BWRCC Manesar ...we were welcomed by very rude reception staff courtesy towards families who reaches after struggling to locate the resort 6 to 7 kms..also no sign board on NH 8....distance to travel inside is very long and isolated.... We have booked 5 rooms initially,but then we confirmed 4 rooms only via telephonic conversation for 2 Nights weekday package, confirmed by Mr Mudit thru email...for which they send payment invoice ( 4 rooms )...we paid 50% advance online and balance at resort As per mail it was clearly mentioned a 10% discount( TAC) on our booking and on total amount a rs 5000/- was given as a discount, which there invoice clearly mentioned. PAYMENT DETAILS RS.15000 x 4 rooms = 60,000- 5000 discount = 55000/- we paid 27500 online as advance and balance to be paid at the resort. First we were told to pay for 5 rooms ,as we have earlier requested for,and later they refused to give discount of rs 5000/-. Harassment and disrespect towards families... They outrightly refused to consider mail sent by there corporate office and told us to CANCEL our booking that too without any refund. We reached resort around 1pm and till 3 pm we were not given any rooms and kept fighting for the money.( one room was alloted after repeated request that too with water leaking from AC) Mr Gaurav from corporate office created some fictitious calculations and tried to fool us on total amount we require to pay . Pathetic Room service Only the F&B staff ( Mr Mishra has created ) is good ,few old waiters were on toes to serve, humble and tries to serve us better...but with is good but lacks variety ( but satisfactory for a 3 star resort) No Water in rooms..bislery water chargeable a rs 20 bottle cost us Rs.36 AC--water leaking from AC, Hair dryer not working... No extra activity for the kids to enjoy..poor quality of sports equipments...POOL was chargeable... Swimming Pool - size is ok, but not clean...mosquitoes , leafs etc floating on water...regular cleaning by staff was lacking.. Disc- Best part is that 4 to 5 waiters standing close to families dancing..staring at ladies...never seen staff watching guest like this) POOR WIFI CHECK OUT- was equally the account girl was not clear abt total payment and kept asking reception staff for the amount to be charged.. Over all it only few hours were entertaining when rain god blessed us and we enjoyed the landscape beauty of the resort..sitting in the open having our own drinks( beer pint cost 450/-) NOT WORTH THE MONEY SPENT...MANY FIVE STARS ( AGRA ,JAIPUR) ARE OFFERING LESS THEN THE AMOUNT WE PAID HERE.... ONLY LANDSCAPING IS THE HIGH POINT...FULL CREDIT GOES TO GARDENING STAFF...

"Good Weekend Resort near New Delhi"
SinghCzar, 05 Juin 2016

This is a real nice resort just outside New Delhi and ideal for a weekend getaway.Was here for a Corporate offsite. Good facilities and a lot of green all around. Rooms are very nice and well equipped and tastefully furnished. We had all meals here and good quality.Service is smart and efficient.saw many families with kids and this is an ideal place to get the family and kids over for a weekend stay

"A good outing for the kids"
Rajat131, 03 Juin 2016

Beautiful family destination especially for the kids with activities such as rain dance, toy train,camel and horse ride. Rooms are spacious. If it is large group travelling together then we can get 4 rooms together also (2+2) which are interconnected. Food was also presumptuous and the snacks was also good. Took the all inclusive package which included bfast, lunch, snacks, unlimited imfl DJ night. They have two pools one for the kids and one for adults. On the negative side room Wifi was not working and there was no hot water available in room though to be frank it was not required also being summer time

"Excellent "
Tanvi243, 03 Juin 2016

Everytime we go there we just enjoy the stay . Staff is good and professional. Food cooking is good with lots of variety. Room service is also fast. Nice work done. Overall great experience with enjoyable one night.

"quality time with family"
vijaydeepakg, 31 Mai 2016

Over all trip was good . They hv taken extra amount for extra bad that was not mentioned in my booking . You should go in group to enjoy more . Food was good and swimming pool was maintained . You should take ur swimming costume .

"Wonderful Stay our Annual Award Function 11 -12 May 2016"
Manish R, 31 Mai 2016

My special thanks would goes to Mr Raman Mishra . He has done a very good job during our Stay . all things was organised properly , very helpful Staff . Food is amazing . if you would like to organised a cricket league they have a huge Ground specially for this . once again all the best for Mr Raman & his team . we will come back soon :-)

"Nice Holiday Resort near Delhi"
pururajgupta, 28 Mai 2016

lovely place for group holiday , specially with the company Team. Enjoyed a lot .Gardens , Swimimg Pools was very nice. On Demand DJ was arranged which was very enjoyable. On average a very beautiful place to enjoy a weekend trip

pritam s, 24 Mai 2016

For residents of NCR this is a wow place to visit . So near to home and yet so far away from the Madding crowd in 5 star luxury at a fraction of 5 star cost. The ambience was spectacular, with landscaped lawns, availability of all types of outdoor games, entertainment for children like camel rides , hammocks under the sky. The rooms were tastefully done and had all the luxuries that one may desire including modern toilets. A well stocked bar made the weekend outing delightful. The buffet spread on all meals was sumptuous and lavish to say the least!! A must visit for family to recover from a hectic week at work!!

"Go there if you are in a group, if a couple, it shouldn't be on your list of probables"
Manish S, 22 Mai 2016

Oh where do i start. Hospitality - the idea of a holiday is to relax , spend some peaceful time with your loved ones, do whatever you like without any disturbance, but not here, there was a construction going on the first floor, my room # was 20. I called them a number of times, walked up to the reception to get it stopped, but no joy. Food - Pavilion is probably the most overpriced restaurant I've come across, the minute i enter, i felt like I've entered a reception Lunch on Indian weddings, it was Chaos. the food was below average, when you are paying 1K+taxes for one person, you expect it to be good, at least above average. but alas. Pool - I've seen Swimming pools with 100 people and not at all dirty, but this one, 30 people and you could see hair and grass and what not swimming along. there was no administration at all. people were playing with the ball, splashing the water like it was their own private pool, i doubt if there was a cleaning system in place, and they were filling the swimming pool with a hose pipe , beat that. Customer Service - So i'm sitting in the lawn area trying to have a good time and ordered a Long Island Ice tea, what did i get, we don't serve ice tea. Facepalm, i literally had to write it on a piece of paper for him to read and understand, and when he got that, it was in a small whiskey glass, i mean, common. honey chili potato had no honey in it, guaranteed. Hotel Supplies and Room - there was nothing in the mini fridge bar, to refill, the number mentioned dind't work, called reception, they suggested to call the Bar, Bar said they don't do the refills. Bam.Towels were smelly, there was no water pressure in the shower, i felt like there was a shortage of water or something, TV had all the channels,but yo don't watch TV on your holiday, do you? Overall, they didn't care about the small groups, all their attention was on large groups, I suggest they should stop taking bookings for couples, literally . and they will do good

"Very average service n quality despite lush property "
MohitHanda10, 19 Mai 2016

Very good property in terms of infra, facilities. Has swimming pool, games , courts and lush gardens for parties and conferences Halls are bad and below average. Staff also below standard n so is the service n food quality. On contrary, rooms are clean huge n well equipped Not recommended for weekend family leisure

"Wonderful Experience."
kanishanand, 15 Mai 2016

We had a great time here. Especially Kids will enjoy this place a lot. It has provided with all amenities you look for a holiday. Every nook and corner of this resort is beautifully built and maintained . Will like to visit again.

"Best Hotel for Business and Family Outing"
baktosudhanshu, 09 Mai 2016

We were here recently for an Annual Meet of our sales team- over 150 of us had a great time together for 3 days. It is an awesome place to escape the city hustle and pollution. The very presence of infinite acres of greenery makes the air salubrious. The facilities are awesome, complete with conference facilities, coffee shop, outdoor and indoor games, Discotheque, pools, rain dance, and what not!! I am sure kids will enjoy it all the more with all facilities available to them. Food and service are some improvement areas, but that too is very minor. I am sure we will come back often..

"Unforgettable experience!!!!"
Sanjeev K, 03 Mai 2016

Stayed here in hot season, but the huge swimming pool, air conditioned rooms, and lovely meals made it a sheer delight. Overall whelmed with the hospitality of the Staff & management. I would strongly recommend as a must to visit place with family, friends or business meetings.

"Awesome resort, had great fun during my office retreat"
NikMahes, 28 Avril 2016

I have been there during my office retreat (party) and we had great fun. Its a huge resort with pool, play areas eg. Cricket, Tennis and badminton court. Resort can arrange additional sports and fun activities for you but you need to book that in advance. Food quality was good and service was awesome. Lot of ducks in the resort premises.:). The only negative thing about this resort is its remote location where cabs/ taxis are not available. Meru /Ola refused to provide cabs in that area. Resort staff can arrange a Taxi for you if you tell them in advance but you need to pay almost double for that. Overall it was a fine experience and I would recommend this place for a staff retreat (Party).

"Awesome Experience at Best Western"
Sumiit M, 23 Avril 2016

I have done plenty of groups with Best Western Club and each time my the level of satisfaction which i have got has been beyond my expectation . The property has good options of activities for kids and adults both and the rooms are very nice and food is really good. I Must say the the operation staff is very proactive and are very supportive which makes things hassle free , Particulary Mr .Raman and Ramesh they are most reliable and efficient senior staff and can one easily rely upon them and they ensure that the work will be delivered by there team without any follow up . I will be visiting the same again in near future

"Very peaceful! We loved it!"
mssrena, 21 Avril 2016

The staff was extremely friendly. They had tour packages, a playground, a train for kids, camel rides, horseback rides, and goat carriage rides. I have never seen a hotel with more activities for children. They have a large, attentive staff; your every need was met. The grounds were beautiful. We would return here without a doubt.

"Excellent Resort"
Sanjeev K, 10 Avril 2016

Awesome place. We were six families. We all including children had a fantastic time. Rooms are spacious, big lawns, nice play area for kids. DJ is superb, we had gala time. Good variety in lunch n dinner and breakfast was excellent. Worth going, I recommend this place especially for groups. Must visit.

"Excellent Weekend getaway for family"
delhidoc, 01 Avril 2016

We had a Family get-together there, 4 families, total 12 people; We stayed for 2 nights/3 days, and the package was all inclusive ( All Meals, + evening snacks + Free Drinks at Bar ) ; Rooms were very spacious & comfortable with Tea-maker with unlimited refills & Mini Bar ; Room service excellent ; Beautiful Grounds, lots of place for the kids to play - Free Horse/Camel rides, Machaan, Cycling(paid); as well as lots of games for adults - Tennis/ Badminton / Swimming etc; Food was excellent, & the staff was very accommodating for specific requests as to plain rice/tea etc ; We had a great time, just relaxing and lazing around;

"Good only"
vipinantil, 31 Mars 2016

I went to this resort on my school trip here. This place has a nice pool, interesting games, badminton courts, cricket nets, various rides plus the two things that remind me the most are TUG OF WAR and TAMBOLA, those were super fun (By the way, my team won ;) )

"Corporate stay at the sexo Resort !!"
erozsingh, 31 Mars 2016

we thank you for offering such a wonderful stay at your resort. Hotel is situated in a very beautiful location with a wonderful view. Hotel is well managed with helpful, friendly and highly professional staff along with delicious food in the restaurants. We stayed for 2N/3D but never felt uneasy at any time. Solid warm welcome with Dholl and Garlands with flower decorations added charm, to the event , of course it seems relaxing. The quality of food was perfection across a wide variety of tastes and dishes. The outstanding staff made every effort with smiles for three days with excellent reception staff not enough words to praise them. From conference room to the Cricket ground all added a unforgettable memory , In short it was a Fantastic experience. The rooms were clean and live. We all love to stay there again and its location is ideal for a corporate or family stay. Special thanks to :- Raman, Feroz, sports helper and all those involved in the event.

"An awesome resort"
AnshulK02, 28 Mars 2016

It is one of the wonderful place I have ever visited. One of the best family resort you would wish to go many times everytime feeling at a new place. The facilities and food are excellent. The room are cosy which gives you the feeling of total laying back and relaxating. And the most important which would reside in your memory is the hospitality of the staff. you would always find them helpful and dedicated to make your every visit a memorable visit.

"Great day picnic"
Punit G, 26 Mars 2016

We went along with colleagues and family members for a day picnic. We were a group of over 50 people and had great fun. The biggest strength of this place is their courteous staff and readiness to help. I have been visiting this place since last 7 years almost. I always rely on support from Raman and Dharmendra and they are always there to support. Food is good.

"Average Western Resort Country Club"
Dev010, 23 Mars 2016

We traveled from Gurgaon to this resort with the aid of Google maps. And we landed up in the wrong place. Later on we figured out almost everyone who come here for the first time, loses their way especially in the evenings. There are no signages or boards on the highway which helps a traveler to take the right turn to reach this place. The resort is located in a village, approximately 5 kms from the highway. There is no proper parking available, nor do they offer a valet parking service. The property is OK. Maintenance is just fine, not great. Food served is normal. Indeed the menu for the lunch was more or less the same as the previous day's dinner. The staff are courteous though a little slow in taking action on requests. My room was sufficiently large and well maintained. During the day time, there was some family function going on the lawns. they were playing loud music. We have to make multiple requests to the hotel staff to get the volume down.

"Visit to Best Western on Family Day"
AnkitAiren, 20 Mars 2016

We started our journey from Janakpuri - Cyber Hub - Best western, Approx 48 Km & took 1.30 hours for Day picknic with family. If you are travelling by bus then it would be little congested otherwise for car roads are ok. Property is huge and having many things for Kids:- Toy Train, Swimming pool, Camel ride, Horse ride, Goat Ride, Swings, Chess which every children will love it. For adults swimming & cricket is best & also can have coffee.. They have got also children rooms for infants ( one can relax ) on the whole have great taste of food. you will enjoy there, If you are by car start back to your place from best western before 6.00 pm

"Best Westren Resort is amazing resort like heaven to visited again and again"
sunil r, 16 Mars 2016

I am sharing our wonderful stay during our companies residential conference attended by 50 persons. From time of checking in to check out we all were treated with great respect. Their hospitality and service are excellent . Food is very good . Their staff is very cooperative and helpful . I would like to thank MR RAMAN MISHRA for taking care of all of us and giving excellent service.

"We organized "25th Marriage Anniversary" on 17th Feb, 2016, It was wonderful & excellent experience."
Anil3368, 12 Mars 2016

Amazing property, hospitality and Food. Our group comprising of around 35 people and all enjoyed to the fullest. This is the third time that we organized an event here mainly due to fantastic hospitality support of the staff everywhere. We would like to convey our special thanks to Mr. Raman in the club and Mrs. Rajput who have been so supportive in all our events. Mr. Raman has been present whenever we required him and sorted out each n every demand of our members. Its was altogether a memorable hospitality at "Best Western Club. Anil Dixit and Rajeev Sharma.

"A remarkable Trip"
VinaySharma29, 08 Mars 2016

Best Western Resort is a place that would make one to feel like heaven.Great service,great sights and fanatabulous rooms availability.Wishing a best future endeavour to complete resort members. Its a good place for family and business trip.Staff, is very helpful and would be available every time to provide effective service that one could dying for.

"Amazing experiences by conducting Residential Meeting"
Sanjay S, 08 Mars 2016

It is indeed a pleasure the sharing about the staying of good 50 peoples who have thoroughly enjoyed here. Situated in the heart of Farm with 11 acre area with maintaining the green carpet with all sports activity which had rejuvenate us after a long time. The service and etiquette was awesome. The quality of food was mouth watering the moment you think. In totality it was a mind blowing experience over there and looking for personal trip ASAP.

"Good for offsite meetings and weekend break with family"
abhi0211, 01 Mars 2016

Was here for an office offsite in Jun '15, the property is huge. Most part is very well maintained and landscaped well. They have an area for each member of the family to relax, a children's play area & pool (they have a few domesticated animals), they have a few resto bars (along with pool table, indoor conf area, small disc). We found the food really yummy (on the spicier side). The staff were very warm and friendly. Overall a good property for a quick break from NCR. The approach road to the property is off the Jaipur highway, and as you pass through the local villages the road conditions were not very good. Also if you are not driving down and dependent on taxi's for commute, please arrange for one in advance as its difficult to get one from here.

"'awesome stay.""
717123, 25 Février 2016

i have been to this resort many times as my official tours...recently i visited it with my husband and friends to celebrate valentines,i cant stop myself by praising it many times.very greatful staff,delicious and homely food,and every time the staff is so personilse of each department .specialy i would like to thank Mr RAMAN ( F&B MANAGER) for fulfilling my every need and demand with a smile on face.and also Mr Rakesh (reservation manager)for a great hospitality.all the above things forced me to take the membership and be associated with this resort for a life time.I would love to go again and again and even refer my family and friends. Richa.

Anurag C, 22 Février 2016

Was here for a wedding ... Scary ride leading upto this resort ... Deep in some villages.literally a single road. Could not have made it without GPS. Great lawns .. Good for destination wedding if you are not expecting any local guests. Too far for a private affair.

"Below average, would not recommend for quality seekers"
987harits, 20 Février 2016

Went to Best Western with my wife recently. To start with, gps does not help at all...had to call hotel reception to confirm route. I had asked for double-bed room at the time of booking and they provided twin bed at check-in and when i complained they arranged for a double-bed size mattress quoting all double bed rooms are occupied. The room was a family room with seperation by a common door between two rooms where another family was staying and really noisy people, i had to knock their door at 2 AM to be quiet. The food was at times good at times average. Chef at breakfast was missing on second day (was on-call basis if you want an omelette) since the larger group had gone and they considered us as non-existent. Door key stopped working in eve so had to go to reception which was far off from the room. To top it all off, they took 100% payment in advance when i checked in so that customer does not have any power to complain or anything. Overall, i would be much happier shelling out more to taj or other resorts than coming back here. Choose only if cost is a constraint.

"Unpleasant in quieter environment"
pravinsinha, 17 Février 2016

The place is away from Delhi - Jaipur highway. Unfortunately small signboard is not of much help. The rooms are cold and not provided for. The service is slow and unprofessional. The front office staff are casual so are the finance who insist the visitor to go to account section to make payment rather than receiving the same the front office. disappointed. The food too is average.

"Nice Stay With family"
Mohit L, 17 Février 2016

We went at this place to celebrate our anniversary on 15th and 16th Feb. It was my second visit at this place (the first one with my office team). This is a awesome place to spend a day and relax. Nice food and courteous staff (contrary to the reviews wherein many people have written that staff is not helpful). Right from checkin to checkout every thing was awesome. We bought complete holiday package which includes stay, all meals, evening tea and cocktail. The room was excellent and well maintained. The staff at all places was well behaved and very prompt in service. The food was nice and so was the snacks with evening tea and cocktail. All in all a nice place to spend time.

"Best Western Country Club Resort"
dinam3ba, 15 Février 2016

We were stayed on 12 and 13 February'2016 for business meeting. It was nice experience at stayed in this resort. Beautiful Hangout place, Nice food with courteous staff. I had enjoyed my office Annual meet here. We had enjoyed DJ sound party, Gaming zone like badminton, loan tennis, cricket etc. Also enjoyed breakfast, Lunch and dinner at buffet restaurant area. Really lovely place, must come with family together and enjoyed resort.

"Nice stay with family"
Karam D, 15 Février 2016

Nice property with water pond, cricket ground, badminton court, TT table, Lawn tennis, volley ball, Spa, you just name it and they have it in the property. peaceful environment without city noise.i visited this place twice and will visit again.

"Awesome Place"
Heena-1988, 09 Février 2016

Awesome Hangout place family, office pals... or your college gang... Nice food with courteous staff... I enjoyed my office Annual meet here.... will definitely look forward to visit again. Out from the hassle of city life... relaxing place

hitesh_sehgal, 08 Février 2016

Just i been to Resort Country Club for my Office Meeting stayed over there for three days . I observed that this is the best place for office meeting as far as enviornment/cleanness is concern simaltaniously i feel that this is the only place for family enjoyments plenty of Rides & games for kids for all the age group right from 5yrs to end of he age .As far as Food is concern this is best in taste delicious which i have got the comments all across my colegues though have come to attand the meeting across India . Resort Staff is well decplined & well mannered service is excellent in the room as far as outside & dining hall.

"Nature Walk"
AKR_1980, 08 Février 2016

one should try best western services and food.good place for unwind your body and soul....will explore more in future. highly recommended to all... UMa-GM member relations, add value to the resort with is hospitality. keep up the good work and stay connected.

"Fun Time With Family"
Manish G, 07 Février 2016

Very recently we made a trip to Best Western with close family and friends. For sure it is one of the best places to be for a fun weekend with family. There are a lot of activities that they host that helps you to spend quality time with your loved ones. The food is reasonably good if not sumptuous. The place is well kept and the staff is very friendly. The whole experience leaves you wanting more and emotes you to visit again. With a comfortable distance from Delhi, this is now one of my favourite destinations to spend a quick and quality fun weekend.

"Worst service"
atul20000, 06 Février 2016

Poor room service. Poor staff. Even after 2 hours no room service. In 40 minutes got milk for my kid in room. Called many times they always says milk left but received in after 40 minutes. Never come again. They have there own rules above the government also. While come here follow the rules of this resort which are not relevant. It must be improved.

"Weekend Gateway..!"
IamAnoopsingH, 03 Février 2016

If you want to spend your weekend with great food, outdoor activities and relaxing resort , this is your resort. This is really a very huge resort with 2 big gardens, pool , outdoor games and nice bar. For indoor games you can also enjoy table tennis and snooker. Lobby is bit small but rooms are specious and modern. Just 40 minutes drive from New Delhi.

"Very big & excellent Resort with all facilities"
Shri Pal S, 22 Janvier 2016

We booked it online and was not aware of it before we go there, but we found it a big and excellent Resort with almost all facilities a Resort must have to enjoy and relax. Rooms were big enough for family with kids with personal balcony. Most amazing thing was live belly dancers on stage while serving mocktails, cocktails and dinner. They also organized a Rain dance that everyone enjoyed. Only Drawback is its little far than Gurgaon after Manesar. We had nice stay. Thanks a lot for the Hospitality

KishanGoenka, 19 Janvier 2016

we were last weekend in this beautiful resort with family. we had great time in sun soaked day in the resrt. . enjoyed their sumptuous lunch. staff was ever helping and courteous . special mention for mr manoj jha, who looked after us very well. all the kudos to management.

"Average property....but still good for family/group outing! "
Jatin B, 10 Janvier 2016

Located near to manesar, on delhi jaipur highway this resort is ideal for a day out with family for leisure. Has got huge to offer from activites like camel ride, horse ride etc and sports like badminton lawn tennis cricket etc. there is much more.... The property is old though rooms are quite average but the quality of food and overall service of staff is really good. At this price its a good and recomended option around ncr.

"Weekend Getaway Near Delhi"
IssarS, 06 Janvier 2016

Stayed in Resort Country Club for Saturday Night with Family for relax in August. The Room is little small but good for couples. if you are travelling with kids you have to take family room otherwise it will be tight for all. They offer all inclusive package in weekends and if you see their buffet spread is really big and all the dishes are mouthwatering. As this resort is Family resort, you will get food variety for all age group. The staff is very courteous and helpful in every manor. This is our second chance to stay in resort and definitely will come again.

"Loved it"
Vivek1990, 02 Janvier 2016

Good resort near Delhi.. They serve really good food and have lot of exciting activity games to enjoy your time.. Staff is really good.. Just keep in mind to have a look at the location of hotel as Google map points out 2 locations and one of them is not correct.. This resort is in para.. Just keep a note of that :)

"Family place for one night fun near Gurgaon/Delhi NCR"
KrajB, 30 Décembre 2015

I checked in this place on Sunday 20th December with 2 other couples and 3 kids in total. I would recommend this place to families with kids for a one night stay. details below Pros 1. Location- it took us only 35 mins to reach here from Gurgaon 2. The place is nice with swimming pool, childrens play area, complimentary Horse ride, camel ride inside the resort. 3. Play area for adults with the likes of Tennis court, volleyball court, badminton court, cricket nets, dart games etc. 4. There is a very good picnic spot half km from this resort known as 'Enuf Garden' a must visit place for family picnic 5. The buffet Food is decent, we had all 3 meals included in our package through goibibo. 6. they also have other activities to keep guests entertained like tambola etc. Cons: 1. The house keeping service is below par 2. we had 3 rooms to us however only 2 were cleaned and the third one was cleaned only after we shouted at the reception at around 5pm (checkin time was 2pm) 3. the room service brought us beers at night as ordered however there were no bottle openers. When we asked the staff who delivered the bottles to leave the opener, he refused and said he has only one as asked us to call the housekeeping and figure out ourselves. This happened more than once when the staff refused to help and kept us telling to call house keeping and house keeping told us to call room service as this was not there department ( for a moment it seemed like we are in a govt office where no one wants to satisfy the customer but just pass on the buck) Overall, the kids will love the place with the huge children play area and open lawns to run around.

"weekend fun"
Noul_Singla, 29 Décembre 2015

located a little far away from the highways, it seems like not a place which will be satisfying in first preview, but then its just the cover. you need to turn the pages of this book. Good rooms, number of sports and good food will make your stay a very pleasant one.

"Just OK place"
Mayankbhatnagar, 27 Décembre 2015

The resort is good for a day's outing. Spread wide across, it is a nice and open place. The rooms, though are not very well appointed and look and feel quite dated. Food is also average and not really something to look forward to

"A perfect family place worth visiting again and again..."
invdinesh, 27 Décembre 2015

We had our first "school-friends'-family reunion with an overnight stay" at Resort Country Club, Manesar in Dec 2015, and there is absolutely no exaggeration in my saying that we had an absolutely memorable stay and time spent at this place. While I had spent full-day with family at this place a couple of times in the past, this was my first overnight stay at the resort. The 1-day package was fully packed and with satiating and with substantial variety in luncheon/multiple-snack times/dinner/breakfast, together with courteous staff and personally well looked after, the whole experience left us with nothing more to expect; but only to crave for more time and a heartfelt wish to let the time standstill...

Kamal Kant K, 24 Décembre 2015

It was Ruby Reunion-40 years after completing our Medical Graduation from Maulana Azad Medical College.The get together at resort was full of fragrance of sweet memories and Nostalgia.It was a large group of 94 people.The staff at front desk was courteous and helpful.The service in Pavilion restaurant and drinks in conference room was swift and praiseworthy keeping in view that all of us descended for food practically at same time.Housekeeping was at our beck and call.The billing staff was also cooperative.This is a place ideal for reunions or get together for big groups having excellent recreation facilities for children and adults.

"Nice place for a day outing"
MeenakshiMunjal, 23 Décembre 2015

this place is nice for a day outing.We went in a group for a office outiing. Camel ride, horse ride, goat ride..swimming pool..the place has it all.The place is located on Tauru road of Manesar.The road is not that great but the resort itself is very nice.

"Worth give it a try!"
Sahil S, 22 Décembre 2015

It's a nice place to go for weekend getaways, i've just been there with a family and spent good two days in a relaxation. They have almost all the facilities for everyone in like kids play room, sports ground like Long Tennis, Badminton court, cricket ground etc. Facilities like toy train, bouncy and camel/horse ride were really good to keep my baby engage for a whole day. Food was also good though the varieties could be more in buffets, Rooms and property are cleaned and well maintained. Staff is also good as overall it's a perfect weekend getaway trip and its worth try it. Will to be there again in another couple of months. Recommended!

"MAMCOS batch reunion"
suveer2015, 20 Décembre 2015

Poor housekeeping.Couldnt get hot water in the morning inspite of repeated reminders. During lunch or dinner was difficult to get Naan or Roti served. Single Bartender to serve to large number of guests,discourteous.

"not recomendable"
Anil768, 18 Décembre 2015

although it is a good property the staff and house keeping is poor. If god forbid you keep something loose in your room you might loose the item forever. Hotel just won't respond. So take extra care of your belongings. It might get misplaced. I had a chance to stay here from 12 to 14th dec'15.

"Poor behaviour of staff"
Nitishgoel13, 13 Décembre 2015

Though it is a very special place to visit with your loved ones but the managers over here are rude and dont show any courtesy at all with us.No problem with the property maintenance,facilities, but the behaviour of staff will make you feel uncomforteble.I visited this place as a guest member with my family.We are not a member of this property but if the staff over here would be polited with me i would definately take the membership.We were charged for the lunch buffet here which include lunch and evening tea.During evening Tea time there was a pakoras counter which were for the people who charged for the room but i wasnt aware of that fact and i put some pakoras on my plate.When i was having that pakoras their managers came and saw our table and sent off the staff member asking us not to take the food this made me so embarrased that i want to leave that place as soon as possible.Never expected this cheap thing from a resort which is extremely special.Hope the management will work on this.

"Beautiful property, worst service"
Dhananjay B, 12 Décembre 2015

You come in and the property throws you in a dream, till you realise why the staff wears smiley buttons pinned to their uniform, cause they don't smile, you ask for something and they look at you as if you've asked for their life. Only one key card per room, so if you're sharing a room, you have to stick together, did I mention rude staff, food isn't that good either, but the property is beautiful, did I mention the staff...yes they aren't actually smiling, its their smiley buttons pinned on. They seem to all be afraid of their "madamji" and its great if you can rough it out and have a lot of money to throw.

Komal N, 06 Décembre 2015

It was an awsome stay..each n every thing was superb..comfortable room.helpful staff.good n variety of food.fullest of entertainment for kids n was a dream come true holiday..plz visit this place..

Mulagunnathukavu, 05 Décembre 2015

Very large resort with multiple outdoor amenities. Excellent food at the restaurant. However the condition of rooms was very average. Poor maintenance of the rooms - Especially bathrooms which are very small. The shower was of poor quality spraying water all over.

"Team Event"
prashant1agrawal, 05 Décembre 2015

It's a nice and green property tucked away between farms off the national highway Overall this place seems to be built up for large groups only with shampoo and soap dispensers fixed on bathroom walls Very average overall maintenance and average quality of food I am certain this is an economies of scale operation instead of a luxury resort for families Not bad for its intent and purpose

drshilpijain, 02 Décembre 2015

Awesome is the only word i have for this beautiful place. Its little expensive but worth every penny. Amazing hospitality, well maintained and great food.. everything one can wish for... Must must go surely..

"Nice family weekend getaway with good facilities"
Kapil86, 29 Novembre 2015

The facilities are excellent, with a full fledged cricket stadium and variety of options for different sports. The area near the pool is really excellent for having a relaxed evening with your family. You can have light snacks at this place and the artist that performs here singing songs while playing the guitar was an awesome experience. Though I was here with my colleagues for the sales conference, the comfortability and pleasant stay makes me consider for an outing with my family. Though the rooms which were allotted to us were a bit far, I believe the higher end rooms are just across the green area near the pool. Overall a great option for having a rejuvenating weekend with your loved ones.

"Great weekend getaway for families"
JainRahul84, 09 Novembre 2015

Had an excellent family outing here. We had booked 17 rooms. Minor hiccups are always there in any trip / outing, but every time their team would go out of their way to help out the guests. What else can you ask for. 1. Food - excellent spread with good preparation throughout the stay (lunch, breakfast, dinner) - 4.5 stars 2. Rooms - well appointed, well maintained rooms with access to green lawns (cottages) - 4.5 stars 3. Activities - there is something for all age groups. facilities are well maintained. children - animal rides, theme park with swings and toy train, swimming pool, adults - sports (TT, LT, Cricket, Badminton, Volleyball), swimming pool - 4.5 stars 4. Hospitality - an excellent team led by Mr. Raman Mishra and Mr. Ramesh. Both highly experienced and accommodating to guest requests - 5 stars 5. Housekeeping - good in general, but at times feels understaffed as it takes minimum 20-30 min. to fetch basic things to rooms (e.g. water) - 3 stars 6. Room service - as good as non-existent. But to their credit, they tell you in advance that they don't provide room service. So, no complaints - 3 stars 7. Experience with Sales team - good experience overall. Our spoc was Ms. Shivi who made conscious efforts to guide us and follow-up with us before the event. Ms. Rajput was very professional and maintained clear communication throughout. She also informed us in advance about another big group party there on same day (and potential DJ noise issue - which never happened btw, as ops team ensured their DJ was shut at ~10:30p) - 4.5 stars Will definitely recommend to family, friends and colleagues.

"Over all good"
indian2008, 24 Octobre 2015

Over all we had a good experience during our stay and staff was also nice. Food was of good quality and children enjoyed the play area, horse, camel rides. During the check-in visitors are welcomed with garlands.

"Pigging out"
Parveen A, 22 Octobre 2015

The resort offers the best of food and beverages in a serene and lush green sitting dotted with the prettiest of cottages. We had stayed there with family for 2 days - and really enjoyed a relaxing holiday. In particular the food and snacks is quite outstanding - and we really had a wonderful break. Also being the resort members, the service and service standards both were very good as they really looked after us.

"Huge Property with lots of activites..super cool for families with children"
PSingal, 15 Octobre 2015

they were full , so we had to wait a little for check in , in the meanwhile we were told to go and have lunch ,so that they manage everything -which we did , and then proceeded towards the room after travelling a long way inside their property-we got a standard room ( though a little stench of moisture/seelan), we opened the windows for a while - otherwise nice, we were told that their studios / bigger rooms were much better. the best part of the place was the size and activites that they had for families / friends to do together which is most mandatory for families with children , we played cricket in the nets, tennis, badminton, swimming,rode cycles( on rent), the place had lavish space to it with huge gardens, ponds , etc even a full fledged cricket ground. they stuff you with food - with the lunch , evening tea , pre dinner snacks , drinks, dinner and finally breakfast next morning -and you dont want to eat anymore even if u nibble at each meal, overall great with kids in good weather. and just about 1.5 to 2 hours away from delhi , only con : we had to park very far and drag luggage into the resort and then further uptil the room - which was very cumbersome, need to have a valet and proper service thereon.

"Staff never smile. Food was pathetic."
traveller10212015, 15 Octobre 2015

I was there with my husband for my birthday celebrations. Staff was aware of this occasion well in advance, however none of them were bothered to wish or to do something for us. Staff never smile they look and work as of it is not a leisure property its a graveyard. Property is good. Lot of activities to do. Food was pathetic in the buffet. I was scared to try In room dinning. Fun part was the cocktail in the evening which had music and dance. Russian belle dance was fun.Be courteous to your guests and improve your food.

"good family resort specially if you are wid kids,cool,peaceful,lots of physical activities platform is their."
mamtagarg, 07 Octobre 2015

room which was alloted to us was ok,but according to price we paid its not worth,although rest of the factors like children play area was awesome,my children enjoyed playing over their,child pool is also plus point,n more over they havte children activity room. lots of activities are thier like ludo,chess,table tennis,large ground for cricket lovers,badminton,lawn tennis n many more food menu is medium class, but chefs n waiters are very cooperative they made less spicy food for me when i complained about spicy food. house keeping is super fast.

"Grt place"
Atushi K, 05 Octobre 2015

Have visited this place couple of times. Wow experience. Food is the best, they have many activities to keep engaged n SPA centre to relax. Full marks on hygiene, room service, swimming pool. They have separate children park and kids indoor games. Awesome is the word for them

"Reviews about visit"
rocky0102, 05 Octobre 2015

Hi ! My name is Deepak and i would like to share my my experience which i had on my last visit to Western Resort Country Club, especialy the reception area and staff....although it was a good experience in whole however the kind of welcome i recieved at the reception area by one of the staff named Shivangi,was truely pleasant and memorable..The way they welcomed me by putting Teeka on my forehead and all i was quite amazed and pleased to recieve such a warm welcome and honest treatment....hence i wanna say it rocks and i do recommend to my friends and business partners and co workers to visit the place as its worth money and time being there.....As food is nice,staff is good..its a good exp in whole again...

"Good place for meetings & family"
yogesh215, 05 Octobre 2015

Excellent location. Very Good service. Very courteous staff. Over all a memorable Holiday Experience. we enjoyed alot and captured lovely moments. Specially love the way we attended & welcome by Relationship manager (Shivangi)

"Good place for relaxation"
Shruti1061, 02 Octobre 2015

This one is a difficult one as I didn't really encounter any major issues. Good place for relaxation good view and service. Close by Delhi to chill as well making it easier to access. Rooms are clean service is good not exceptional but yes very good.

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