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Vorteilscode

Best Western Hotel El Reno, El Reno

4.5/5  - basé sur 203 notations.
2701 S Country Club Road, 73036-6116, El Reno, United States - Karte ansehen

Genießen Sie Ihren Aufenthalt in El Renos bestbewertetem Hotel, dem preisgekrönten Best Western El Reno. Gäste geraten ins Schwärmen über unseren herzlichen Empfang und die erstklassige Ausstattung. Die geräumigen und schön eingerichteten Zimmer mit neuen Betten, komfortablen Möbel und neu renoviertem Bad bieten viel Platz zum Entspannen. Sehen Sie sich einen Film oder ein Spiel auf den Breitbildfernsehern an, und nutzen Sie Extras wie Kühlschrank und Mikrowelle, Kaffeemaschine, geräumigem Schreibtisch sowie Bügeleisen und Bügelbrett. Beginnen Sie Ihren Tag mit einem umfangreichen kostenlosen Frühstücksbuffet, mit zahlreichen warmen Speisen und so viel Feinschmeckerkaffee, wie Sie wünschen. Nutzen Sie das kostenlose High-Speed-Internet oder auch unsere Fax- und Kopierdienste. Schwimmen Sie eine Runde in unserem großen Swimmingpool (im Freien), oder genießen Sie ein Getränk auf der Terrasse. Lassen Sie Ihre Kinder auf unserem Spielplatz toben. Haustiere sind bei uns willkommen! Hungrig? Unser Hotel in El Reno, OK, liegt nur wenige Schritte von Restaurants mit mexikanischer und amerikanischer Küche entfernt, und die berühmten Burger mit frittierten Zwiebeln, für die die Stadt bekannt ist, sind ebenfalls leicht im Zentrum zu finden. Bereit für Spaß und Unterhaltung? Das historische Stadtzentrum von El Reno, das kanadische Geschichtsmuseum von Canadian County im Rock Island Line Depot, das Lucky Star Casino und mehrere Golfplätze sind nicht weit entfernt. Bringen Arbeit oder Ausbildung Sie in die Stadt? Das Hotel liegt in der Nähe von Redlands Community College und Canadian Valley Vo-Tech. Unser Hotel gehört zu den bestbewerteten Anlagen in der Stadt und wurde bereits von TripAdvisor® mit dem „Zertifikat für Exzellenz“ ausgezeichnet. Gäste schwärmen von unseren günstigen Preisen, dem umfangreichen Frühstück und dem Swimmingpool. Unser freundliches, professionelles Personal freut sich darauf, Ihren Aufenthalt in El Reno zu einem großartigen Erlebnis zu machen. Buchen Sie noch heute zu einem günstigen Preis!

Best Western

Hotel El Reno

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 203 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
117
Sehr gut
50
Befriedigend
22
Mangelhaft
11
Ungenügend
3
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
17
Alleinreisende Alleinreisende
28
Familie Familie
54
Geschäftlich Geschäftlich
19
Geschäfts-<br>reisende Geschäfts-
reisende
29
Geschäftsleute Geschäftsleute
22
Geschäftsreisende Geschäftsreisende
26
Paare Paare
70
Reisen mit Freunden Reisen mit Freunden
14
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Nice place to stay"

5
29/08/2018

We really liked this hotel. It was clean and quiet and very nicely updated. The staff was very helpful. The breakfast was so nice and in an area where you could see the breakfast being cooked. It was so nice and cozy. It was close to the freeway but quiet. Recommend this hotel.

John K, Owner at Best Western El Reno, responded to this review
Thank you so much for the Outstanding review. We know it takes a pice of your valuable time to fill out these surveys. I assure you, it really makes a difference to the entire staff when folks like you let us know we provided a fantastic experience. Safe travels and hope to see you when your travels bring you our way next.

"Very Disapointing"

2
02/08/2018

Not good. Checking in was very awkward as clerks were aloof, and uninformative. Bordered on rude. Room was in back building. Go to get ice, ice machine not working and obviously had not been for a long time. Rusty, etc. Shows how much they value their customers. Called front desk re ice - very rude; kind of a too bad, deal with it, we don't really care response. The whole place was unkempt and dirty. The room definitely not up to Best Western standards. Very disappointed. Will not stay here again.

John K, Owner at Best Western El Reno, responded to this review
Rick, we deeply apologize for you issue. We were in the middle of moving the Ice Machine room for one location to another. In the process we attempted to keep two machines working. However, the night you stayed we had issues with our brand new machine located in the new room that is now up and running and the old room (which is where the old machine with corrosion was located). A repair was made later that evening to the old machine that evening and the next day the new machine was up and running. This was just bad luck on our part and I am sure a huge inconvenience for you. Additionally, we understand the old ice machine was located was in great disrepair, as it is being re-purposed for a new operation. We are really sorry and hope you try us again so we can provide you with a Great experience the next time your travels bring you our way.

"Great stay!!"

5
16/07/2018

Clean and comfortable, friendly and caring staff. Always the best places to stay in my opinion. I always stay at a Best Western or Best Western Plus and I am never disappointed. They are pretty friendly and that's important to me because I travel with my pets.

John K, Manager at Best Western El Reno, responded to this review
Thank you for the Great Rating and the wonderful comments. We greatly appreciate you valuable time to let us know we were able to make your experience an outstanding one. Hope you have safe travels and hope to see you next time your travels bring you our way.

"Great hotel, negligent breakfast lady"

5
17/12/2017

We loved everything about our stay at the BW until we went in for breakfast. Poor choices in bread items and never filled up while we were there. Never cleaned off tables or even acknowledged guests. The girl was more interested in being on her phone and talking with her co-workers. The girls at the desk were great, clean comfie room

John K, Owner at Best Western El Reno, responded to this review
We are so glad you enjoyed your stay with us. We have already addressed the issue with the Lady working breakfast. She normally does an outstanding job and gets lots of compliments. She felt very bad but told us she thinks it was a day she left for a an hour or so to see her son in a school Christmas program. We addressed it with the lady who normally relieves our Breakfast cook. I hope it doesn't happen again. We work very hard to deliver a fantastic experience for all of our guest and our entire staff is upset when we don't. Thank you so much for the great ratings and we hope to see you next time your travels bring you our way. Merry Christmas and hoping you have a great Holiday day season and healthy and prosperous new year.

"Relaxing night!"

4
29/11/2017

Great staff! Room was nice. Breakfast smelled good but I didn't have time to stop and eat. Bed was comfortable. Enjoyed my stay! Would stay again. Close to the highway, but could not here the cars passing.

John K, Owner at Best Western El Reno, responded to this review
Thank you for very nice comments and rating. Most the time the wind comes from the South. So, Highway traffic is not an issue. I appreciate the comment. I will let you know that a light breeze from the North will bring the traffic noise to an audible level in the rooms sometimes. Not bad, but some light sleepers can hear it. We have gone to great lengths of putting extra insulation and foam in the walls to help alleviate the noise. Hope you stay with us again so you can enjoy our fantastic breakfast. Thanks for letting us know you enjoyed your stay and have a wonderful and blessed Holiday season.

"Best Western - again a notch above the rest in this price range."

5
01/10/2017

Very clean, comfortable room. Staff friendly and helpful. Décor very nice and new. Breakfast available although we chose to eat breakfast at the Campus Café, which is terrific. Dog-friendly, but no grass. This is because El Reno doesn't have much grass.

John K, Owner at Best Western El Reno, responded to this review
Thank you for the Great Rating and wonderful comments. Without the input of our great customers, such as yourself, we wouldn't know when we are doing it right. Folks are very inclined to spend the time to tell you a mistake was made but it takes time and effort to let us know we are doing a good job. It is so appreciated. Hope to see you next time you are coming through.

"Good Place, Good Value"

5
29/09/2017

We have had good experience with almost all of Best Western Hotels we have used, both internationally and domestic. This hotel in El Reno is not exception. Clean and comfortable. Helpful staff. Located closed to plenty of eating establishments. The only thing that would have made it nicer would be a hot tub instead of an outdoor pool, but it is a good value for the money.

John K, Owner at Best Western El Reno, responded to this review
We appreciate you taking the time to fill out the great review. We are sorry about the lack of hot tub but we only keep it open in the summer and those moths are very warm. We continue the discussions and we may do it at the end of our remodel. Hope you stay with us next time your travels brings you this way.

"Nice hotel"

5
21/09/2017

This hotel makes the top of my list. 2 story buildings with plenty of parking right outside your room. Very convenient if traveling with a lot of luggage. While close to the interstate I was not bothered by noise and my husband and I both slept well. Smallish room had everything you could possibly need. Everything! Desk with chair, sitting chair with side table, 2 night stands, iron/ironing board, luggage rack, hair dryer, microwave, mini fridge. Very nice countertops on everything. Comfortable bed with awesome pillows. All clean. Nice shower. Staff was very courteous, room was ready when we arrived, and breakfast offering was hard to believe. Once again, anything you would want. A must stay if traveling through El Reno.

John K, Owner at Best Western El Reno, responded to this review
Thank you so much for the great review. It always makes us proud when our hard work shows through. We are hoping in the months to come the hotel becomes even more accommodating. We really appreciate you taking the extra time to fill out two surveys. Thanks so much. Hope to see you next time you come through

"Very Comfortable"

5
11/08/2017

I was very impressed by the friendliness of the staff at check-in and throughout my stay. The room was very clean and the bed was totally comfortable. Breakfast was great,,,I would definitely stay there again and would recommend it to anyone needing a room in the El Reno area,

John K, Owner at Best Western El Reno, responded to this review
Thank you so much for the great endorsement! We are doing big things and I know it is a little messy on the outside at times. We so much appreciate you taking your time to fill out a survey. Hope to see you next time your travels bring you our way.

"My Favorite Hotel!"

5
03/08/2017

I have stayed at Best Western Hensley's anytime I travel east. I began staying there at least twice a year since 1999. During ANY time I have stayed at this hotel, I have been treated ONLY with utmost courtesy and respect. The staff have been nothing but smiling and willing to see if they can do anything else for the guests. At Hensley's the breakfast is excellent, with a great variety. I have seen breakfasts at other hotels being nothing but coffee, milk, juice, bagels, doughnuts and cereal. Hensley's boasts waffles, eggs, bacon, sausage, biscuits and gravy and many other items are available. I look forward to staying at Hensley's whenever I go back east, and will always stay there if I travel through Oklahoma.

John K, Owner at Best Western El Reno, responded to this review
Thank you so much for taking the time to let us know we have been doing a great job for 18 years. We take pride in our property and comments like yours makes it all worth while. We are blest with a low turnover in staff and that helps a lot. Our goal has always been to have great people doing a great job for our customers. We know we couldn't do it alone. So glad you took the time to let us know we have done fantastic job for you. We will continue to try to improve our property and your experience in the years to come. Thank you

"Nice Motel"

3
22/07/2017

Stayed overnight. Clean and fresh smelling room. Liked that parking was right in front of room. Bed was too hard for me. Husband liked it. Staff was great. Overall we would definitely recommend this motel.

John K, Owner at Best Western El Reno, responded to this review
Thank you for your very nice comments. We know it takes time to fill out a review and we are so happy your chose to do so for us. We are glad you enjoyed your stay and hope to server you the next time your travels takes you our way.

"Very nice and accommodating, breakfast was the best of any motel we have visited in the country. And the kitchen ladies"

5
09/07/2017

The ladies in the kitchen were real cooks and not to just open a can or bag. They helped in every way possible and always was keeping food on service line fresh. We will be stopping at this B/ W again...

John K, Owner at Best Western El Reno, responded to this review
Thank you for your outstanding comments about our ladies in the Kitchen. One of them is like my sister (she was 19 and I was 13 when we started working together) and the other has been with us for one 17 years. We are truly blest to have such great people as part of our family. Look forward to seeing you next time you come our way.

"Quiet night"

4
05/07/2017

Even with the hotel full of road crew workers, who can be noisy at times, the rooms were very quiet. Breakfast was great, hot and fresh. The rooms, although a little dated were clean, fresh and comfortable. Next to the hotel was a Denny's where i had dinner - walking distance.

John K, Owner at Best Western El Reno, responded to this review
Thank you for taking the time to fill out the survey. I realize you probably saw the dumpster and the work going on, but we are completely stripping the rooms down to concrete block and building them back up. Although we will never be modern we will hopefully be much fresher and very up to date. Thanks for the nice complements and hope to see you next time you're coming through our area.

"Great stay"

5
30/06/2017

I would recommend you stay here if you intend on staying in El Reno Oklahoma. Great staff, friendly and knowledgeable. Clean rooms, good breakfast, easy access to the Interstate or El Reno itself. All rooms were in the process of being updated, although i stayed in an un updated room it was not apparent. My stay was a 2 week stay, will stay here again.

John K, Owner at Best Western El Reno, responded to this review
Thank you for your great endorsement! We appreciate you taking the time to tell folks how much you enjoyed your stay. Hope to see you next time your travels take you our way.

"Wonderful staff"

4
23/06/2017

We have stayed at this property a number of times over a long period. The Staff are always friendly and helpful, Rooms comfortable - and they are in the process of remodeling Breakfast is typical of a Best Western, Good and plenty to eat. We will be back

John K, Manager at Best Western El Reno, responded to this review
Thank you for your very nice comments. We appreciate you choosing us, and we hope to take care of you the next time you come through.

"Best Western Hensley's, El Reno, OK"

4
19/06/2017

Overall, a good experience. Typical road-side hotel. Close-by restaurants were limited. Dominos delivered quickly. I did not use the pool but it looked clean. Internet speed was average. Parking lot did not accommodate the number of vehicles with trailers, that night. Room was clean. Bed was amazing. I would stay here again.

John K, Owner at Best Western El Reno, responded to this review
We always appreciative when someone take the time to let us know how we are doing. I know sometimes we get a large number of Trucks and although we have a very large parking area it can get overwhelmed with vehicles. Hope you stop next time your travels take you our way. Thanks again

"El Reno OK."

5
13/06/2017

I travel quite a bit, and I am very impressed with this establishment. I hesitate to book accommodations in hotels with exterior entrance rooms, but I am more than glad that I took the leap of faith and stayed here.

John K, Owner at Best Western Hensley'S, responded to this review
Thank you for your sterling endorsement. We are remodeling every room and we have a more exterior and parking lot work to do as well. In about a year we will be like new (as new as a 40 year old building can be). Hope to see you again. Thanks so much.

"Nice place to relax"

5
03/06/2017

The rooms were comfortable and breakfast was ok but the biscuits and gravy left a bit to be desired. The gravy was just white gravy with no sausage. The staff was helpful and very good. The rooms were comfie and all items worked.

John K, Owner at Best Western Hensley'S, responded to this review
Thank you for the very nice comments. We apologize the biscuits and gravy weren't to your standard and I will talk to the cook about that. I am sure she will work on it. She like to see great comments and she always tries to make sure the customers walk away with a great experience at breakfast. Thanks again and we hope to see you next time your travels take you our way.

"Impressive"

5
14/05/2017

Good check in. Nice lobby. The room they gave me seemed to be pretty fresh from a remodel. Nice lazy boy in the room, but my favorite part is that they had showers installed that are showers only, no stupid bath tubs. I have no recommendations for this Best Western as they seem to know what they are doing pretty good. Anthony from hotel impossible would be happy with them.

John K, Owner at Best Western Hensley'S, responded to this review
Thanks you for the nice comments. We are always striving to provide the best product we can to accommodate our guests preferences and wants. We feel blessed with the folks who work at the hotel. From the housekeepers to the front desk, we feel we have a great staff and great people. Thanks again for the nice words.

"Very Nice"

5
21/04/2017

Comfort and quality of this motel is great. Rooms are very clean, up to date, and comfortable. Staff is always friendly and go out of their way to make sure you have everything that you need. It is also in a great location off of I-40.

John K, Owner at Best Western Hensley'S, responded to this review
Thank you for your GREAT review. The folks here work very hard to make our hotel as accommodating as possible. We are doing a lot of Constuction on the rooms right now and I am glad it didn't hinder the quality of your stay. Thank you for taking the time to fill ou the survey and we hope to see you when your travels take you this ways again.

"If you like hards beds"

4
06/04/2017

Clean hotel, friendly helpful staff, rate was adjusted due to the pool and hot tube was out of service. The beds were hard as rocks. This is the hotel for you if you like a hard bed. Plenty of parking and restraunt s close by.

John K, Owner at Best Western Hensley'S, responded to this review
We so appreciate your great comments about the staff and the cleanliness of our property as well as our large parking area. We are sorry the bed was "hard". We do use firm mattresses as this is the most highly requested type of mattresses among our customers. However, we do understand they are not everyones "cup of tea". This is an unfortunate problem that occurs. Our pool is exterior and doesn't open until Memorial Day. I think your comments about the pool and hot tub were another property you stayed during your travels as our is still closed and it is way too cold most days to even think about swimming as of yet. Thanks for the input. We are still trying to find a solution for the beds that satisfies every customer but haven't found it yet.

"Very good rooms I love it"

5
11/03/2017

I love the location of the hotel it's right off the interstate going to Clinton . They help you around the hotel show you where you need to go. I loved the breakfast there. I love the beds. Me and my family have stayed at this hotel forever

BWYukon, Owner at Best Western Hensley'S, responded to this review
We really appreciate the great review. We hope to keep making your stays better and better. We are Starting our Room remodel this week and I think you will be very pleased with the changes over the next weeks and months.

"Very good motel"

4
01/03/2017

This was a very good motel. The price was average but the staff was very friendly and helpful. It was very comfortable and we even overslept the next morning. There was a Denny"s restaurant anf a steak house close by the motel and the staff recommended the cat fish at the steak house.

BWYukon, Owner at Best Western Hensley'S, responded to this review
Thank you for your nice comments. Our staff is very friendly and really appreciate you taking the time to comment on their great attitude and the property. We are still remodeling so in the months to come it will be newer and nicer.

"Safe haven"

5
21/01/2017

A terrible rainy icy day and driving and then I arrived at the Best Western. The room was warm and dry and clean. The check in and out staff was wonderful and understanding. They made me feel like family coming home.

BWYukon, Owner at Best Western Hensley'S, responded to this review
Thank you for taking the time to tell us what we have done well. Our folks are great and really do enjoy the people who stay with us. We all think of our customers as friends and family and hope it conveys to a coming home experience.

"Fantastic Place to stay!"

5
28/12/2016

This is a fantastic place to stay! Right off I-40, very clean rooms, very friendly staff AND a full breakfast that is complimentary! My family and I highly recommend Best Western Hensley's for a great place to break from a cross country trip. And if you stay in the warmer seasons they have a nice pool.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
Thank you for the great compliment. We work hard to make out road side hotel as comfortable and convenient as possible for our guest. We are blest with a staff that really does a care and works hard every day to provide the best stay possible for the folks that stay with us. We are staining now for a complete overhaul of the interior of the rooms new walls vanities tubs toilets and more. Hope to see you the next time your travels take you our way.

"Diamond member"

5
21/11/2016

Staff did an excellent job, check in and check out. They have truck parking a big plus for us. Breakfast is excellent, a hearty variety, & the lady that served it did a super job, from keeping coffee butler's filled with hot coffee etc, to cleaning tables, plus cooking extras that a lot of motels don't offer.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
We have been blessed with a larger property that allows trucks; RVs; U-Halls and other trailer and vehicles to circle and negotiate around the property without backing. We are glad that it worked out well for you and hope to see you next time.

"went for work, going back for fun"

5
18/11/2016

The front desk clerk was very helpful and the breakfast was excellent. No problems at all. Bringing grand kids back when it is warm again because they would love the picnic tables and play area outside the pool.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
Thank you for gracious comments about our Staff and service. Hope to see you when the weather warms up.

"A weekend in El Reno"

5
31/10/2016

The facility is clean and well maintained. It is convenience to get to but without road noise. The staff are friendly and helpful. The breakfasts are hot and tasty. This is an excellent hotel to stay in the area.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
Thanks for the complements. We try very hard every day. We may not be the newest but we try to be the best stay in town.

"Great stay"

4
28/10/2016

Room was clean and had a comfortable bed. Plenty of room for the baby to crawl around on a blanket. The shower was really nice. The location really is the best part. Right by the interstate on the south side of el Reno where it's not as busy. No elevators. Had to walk up stairs to get to our room. Honestly though I probably needed the exercise after a long drive.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
So glad you enjoyed the shower. We will be converting the majority of the rooms to showers but keeping 7 with tubs for those that still enjoy a bath. It has been a while since our children were crawling and we understand the ease of being downstairs. Call us directly at (405) 262-6490 next time your traveling through and we will do whatever we can to fit you in on the first floor.

"Route 66 trip"

5
26/10/2016

Super easy check in, great front desk service, very helpful. absolutely the best breakfast cooked in the on site kitchen. The only fault is that the guest laundry is across the parking lot in a separate building.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
Thank you for taking the time to fill out our survey. As you may have noticed we are undergoing a major remodel. When it is complete the laundry facility will be in the East building.

"El Reno"

4
26/10/2016

The room was nice, bed was comfortable. I like that each room has a fridge and microwave. Breakfasts were good, but the staff seemed to have some difficulty anticipating the amount of food needed. We were on the first floor and when the cleanding carts were on the 2nd floor, I thought it was thunder rolling around. Oh well. Took me a minute to figure it out.

BWYukon, Owner at BEST WESTERN Hensley's, responded to this review
Thank you for taking the time to fill out the comments. I will make sure the breakfast cooks are aware of your concerns and their supervisors and managers as well.

"Beej, from Iowa"

5
19/10/2016

Clean & quiet room .. Friendly staff .. Delicious ' serve yourself ' breakfast bar .. Nice pool .. Well kept grounds .. Picnic & play area .. Well lit parking lot .. Lobby staffed 24/7 .. Great location, close to interstate & many restaurant choices .. We would definitely stay here again.

"Cross country trip"

2
14/10/2016

Spent last night at this motel. Our expectations were high, based on the reviews posted on Trip Advisor. We were very disappointed! There are two buildings; we were in the backside of the back building. The road noise from interstate 40 was loud and made it difficult to sleep. The room was clean and the bed was comfortable. A TV, hair dryer, microwave, and refrigerator were the "amenities ". The refrigerator did not function properly (did not keep things cold). Perhaps because of the inadequate exterior lighting coupled with the location of our room, we did not feel safe. In fact, we had to search for a bright lite in the parking area to leave our car in hopes it would be less likely to be broken into. Several of the lights were burned out or broken. We will not recommend this motel because we would not stay there again.

"Excellent facility"

5
11/10/2016

Staff was very helpful and polite. Hotel grounds clean and had a play area for children. Rooms are very nice and clean. There was breakfast available but, I left prior to breakfast. Easy access to Interstate 40. I would recommend this facility and will be using again.

"Helpful and caring service"

5
24/09/2016

We had to book a room rather quickly due to death of a close friend whose services we attended. Due to a mix up, the wrong dates were given. The staff here was so kind and Understanding to correct the dates for us. The facility was clean, comfortable and the staff so friendly.

"Great place to stay for the night or a week."

4
07/09/2016

Hotel Rooms are always clean & fresh. The Staff are always courteous and welling to assist you any way they can. All you need is to ask. Very well Managed Hotel. Easy Interstate access, with a verity of convenient stores & restaurants just minutes away. They even have an RV Park available that is also well kept that includes washer/dryer & restroom/showers.

"Nice place to stay"

4
17/08/2016

The hotel is newly renovated and it is a nice place to stay in the area. We stay here while visiting our son at Redlands Community College for baseball games. The breakfast is nice and the rooms are clean.

"Great stay!!"

5
14/08/2016

Clean, comfortable, great breakfast...with enough tables for everyone. The breakfast was a full breakfast. So many choices of food!!! Well, maintained breakfast area. The front desk was helpful. Close freeway access.

"great hotel"

5
11/08/2016

we had a great stay. good pool. play place and swing set for the kids. great breakfast, a little bit of everything. very comfortable beds and very clean rooms. plenty of space in the rooms highly recommend! ! ! ! ! ! ! ! ! ! ! ! 200 characters for a review is way too many ! ! !

"nice room, Great breakfast "

5
06/08/2016

Well appointed, up-to-date room, clean, well-maintained property with a GREAT breakfast. Eggs, bacon, sausage, flapjacks, B&G, make your own burritos, and their famous bagel toppers (gotta try one). Walk to Dennys or drive to other side of freeway for a bunch of restaurants and a Walmart. Very good WiFi, even in back building on other side of pool. Nice pool area.

"Motorcycle friendly"

5
27/07/2016

Staff was most helpful, given a room on the east side out of the evening sun. Provided with a snack bag upon arrival along with a towel to use on my Harley. Shower was great! Hotel within walking distance of 2 restaurants.

"Nice, clean, comfortable at a good rate!"

5
22/07/2016

Stayed here one night on our way west and it was very pleasant. Gentleman at check in (Steve?) was welcoming and friendly, which is always a plus! Received a little "goodie bag" (fruit and mints) at check in. Room was clean with updated fixtures and bed was very comfortable with nice linens. The pool looked wonderful, though we didn't use it on our overnight stop. Fridge, microwave and coffee in room. Location is convenient, right off I-40 and makes for a quick start the next day. Breakfast was probably the best hotel included breakfast we had during our 2 week trip. Would definitely stay here again and would recommend.

"Beautiful Room"

5
18/07/2016

The bed was the best overnite-away-from-home I've had in several years. The room had been updated and the deco touches were perfect. I liked having the sofabed so that there was comfortable seating for two in the room although I was there by myself. Most hotels have one fairly comfortable chair and a swivel. Guess who usually gets the latter...

"Comfortable and Clean"

5
18/07/2016

Stayed here one night on our way West. Hotel is right off the interstate. Front desk clerk at check-in was extremely friendly and efficient. Room was clean and comfortable. Best part of our stay was the HOMEMADE breakfast: fresh cooked scrambled eggs. Only downside to the location was the lack of restaurants for dinner. There is a steakhouse across the street (OK but not great) plus Dennys and some fast food places. But would definitely stay here again!!

"nice stay"

5
12/07/2016

excellent place to stay after a long days drive .Nice breakfast so I didn't have to drive to a restaurant. Comfortable mattress and a good nights sleep and was quiet. I would recommend Best Western to my friends.

"Love this place"

5
30/06/2016

We have stayed at this hotel several times on our way to New Mexico. The staff is friendly and has great recommendations for meals. Also it is a wonderful location just off the freeway. We would stay here anytime and recommend it highly

"Two night Stay with my Wife"

4
27/06/2016

Great place with a really good breakfast. Loved the homemade salsa. The Room was nice and clean the A/C was wonderful and very cold, the tub and shower can be slippery but the wall had handrail to hold on to and I did use it when I slipped and did not fall. Huge nice TV and good selection of channels.

"Very nice"

5
04/05/2016

Since we've stayed here before in February we decided to stay here again, the staff is very nice, the property well kept, remodeled the rooms. The decor was very very nice. Nothing bad to say about this property. The only thing we suggest is ceiling fans.

"Right off the interstate I-40 in El Reno, OK"

5
02/05/2016

This is my second stay at this Best Western. It was very nice the first time and possibly even better this stay. The fellow that checked us in for our reservation was super pleasant and very helpful. The room price was reasonable and the rooms were very nice. Cleanliness was superb and everything worked. Yes, I would go back there if it worked out that I needed to stay in El Reno again. Montana Mikes is across the street and it is a great steak house,

"A a really good place to stay"

5
18/04/2016

Sometimes I think the personality of the person greeting you makes all the difference in the quality of one's stay. Steve made us feel welcome immediately with a smile and great sense of humor. He gave us a welcome bag and we went to our room. In size and appearance it was not as nice as other places and better than some. It was comfortable and we got a great night's rest. Breakfast was hot and delicious. The location was ideal and in a few minutes after leaving we were back on the highway.

"Great place"

4
12/04/2016

I gave Hensley's a 4 star rating only because it was a little noisy, BUT they are in the middle of a huge remodeling job. Our room was bright and clean, beds were comfortable, and bedding was new and crisp. Complimentary breakfast was delicious! We would definitely stay here again.

"Great place for us on our way to New Mexico"

5
18/03/2016

We have stayed at this hotel several times. We have always enjoyed our stay. The staff is friendly and helpful. Great location off Interstate 40. We will stay here again on our next trip to New Mexico.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We are always glad to host our repeat customers.

"Very Accommodating"

4
14/03/2016

The staff is very helpful if you need to extend or shorten your stay. Book in advance as this location is very busy. The breakfast is standard but tasty. I enjoy that the pancakes are already made and you don't have to make them in the pancake machine.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We are so glad that we were able to accommodate you with your check out date change. And we hope to see you again.

"Terrible Place"

2
14/03/2016

Full of construction workers that stand outside your room at night and drink beer and talk all night. Dirty unkept rooms with hard beds. Outdated, worse shower head you will ever experience. Right down the road is a clean Comfort Suites for about the same price.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you for your review on Trip Advisor. We are sorry that you were not happy with your stay with us. We are in the middle of a remodel, and we do take your concerns in to consideration, and will see were we can improve.

"A Mess -- for a While"

2
10/03/2016

The registration area was being painted when I walked in to an unfriendly greeting. We had a second floor room with no elevator access and the closest stairway was blocked by construction. The walkway to our room had a lot of trash, some of which blew into the room. We walked outside to the breakfast area. The redecorated room was nothing special -- typical BW. This place has received good ratings, but I would not go there until the renovation has been completed.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you for filling out a review on Trip Advisor. Our property is currently in the middle of a full renovation, and we do realize that we have several appearance issues, and we are trying to get them finished as quickly as possible. And we hope that you will try us again when the renovation is complete.

"Newly renovated"

5
06/03/2016

Don't let the outside renovation look concern you (Even though it made alone gave you the impression it was "new". The rooms are renovated, they are nicely decorated, everything is "new" !! It was a delightful stay. It's also conveniently located across the street from a steak house.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your response on Trip Advisor. We are in the middle of renovations, and we are getting excited to see the outcome. We do our best to keep our rooms updated.

"Lonoke Relaxation"

5
06/02/2016

Moving across country and stayed at this hotel. It is handy to the interstate and was clean and comfortable. Breakfast was good, indoor pool, workout room, all clean and like new. Don't miss the opportunity to eat at Pruett's BBQ and Catfish.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
This is not our property.

"Okay Place to Stay the Night"

3
24/01/2016

This was a decent place to stay the night. Appearance is a little outdated, but they were going through a remodel so that seems like it will be taken care of. Staff was very friendly at check in & check out.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We are in the mist of remodel, we are so excited to see the final out come, and hope that you will stay with us again.

"Nice place in El Reno"

4
09/01/2016

Nice staff, great breakfast and a really comfortable bed. The grounds are nice, even have a playground. Parking is good and I like the location. I have stayed here several times and will continue. People are great

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We are glad that we have fulfilled your needs and we will continue too.

"Right on I-40 yet Comfortable and Quiet"

4
14/12/2015

The staff was very hospitable and the room was quite satisfactory. I only experienced a problem with the plumbing which I reported upon departure, The desk clerk was very apologetic and called maintenance immediately to remedy the situation. The breakfast offered a wide selection of items. The quality of the breakfast was only fair, though.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We do strive to be the best that we can be for out customers.

"Good price for the room"

4
14/12/2015

My wife and I along with our 5 year old daughter stopped in El Reno to get a room for the night before visiting family. I had looked here on Trip Advisor to see where a decent place to stay could be found in the area. We are glad that we stopped. The young lady at the front desk had us checked in quickly and the price was reasonable. I wondered about the rooms since it seems so many oil and energy workers stayed there but the room was clean and fresh smelling. No offence to the workers intended but I had visions of oil stains on the carpet. It was a little noisy the next morning with many of the people heading out to work but that was ok. We had had a long drive so we did not get started very early and they were doing some remodeling at the hotel so I thought that someone was knocking at the door but it was a hammer somewhere next door. All in all it was a nice room and the price was good. If we ever go back to the area we will probably stay here again.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We are so glad that you stayed with us by finding us on this site. We do try to be a good stay for our customers.

"Good value for the money"

5
10/12/2015

The hotel staff was friendly and efficient. The location convenient to the highway, easy on and off. The bedding and the mattresses very good quality and comfortable. Our large double room was very clean.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We strive to have the cleanest and most comfortable rooms for all of our guest. We hope to see you on again.

"good stop for a long driving day"

3
26/11/2015

It met our needs and expectations, but really not much more than that. Rooms were decent, the hotel needs a little facelift, however. It was typical and convenient. Breakfast was the standard Best Western. Nothing really stands out good or bad about this property. Not much else to say.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you for your review on Trip Advisor. Any and all feedback is appreciated, we are starting a complete renovation, and we would like for you to try us again in the future.

"Served our needs"

3
24/11/2015

Staff was great, very friendly, rooms were average size for the area. The towels were old and worn, the carpet needed to be changed 5 years ago. The government and AAA rate was good and reasonable for that area

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you for your response on Trip Advisor. I am sorry that you had worn towels, if you would have come to the front office, we would have been happy to replace them for you. We are in the process of doing a complete remodel, and we hope that you will try us again.

"Good Stays"

4
19/11/2015

Hotel is easy to get to as it is not far off the freeway, dinner and gas stations are close by. Greeting and check-in friendly and welcoming. Service was friendly and efficient, room was clean and comfortable, breakfast is what one would expect, not five star but enough to get you started and on the road.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. Our hi-way access is easy on easy off, and we are glad that we could fill your needs for your stay, and will look forward to seeing you again.

"Nice Place in El Reno"

5
16/11/2015

Hotels are plentiful, but a comfy nice hotel that cares about the customer are not. This hotel is so nice, even give you a little snack pack with bottle water when you check in. Very nice! Beds are amazing and when tired from working 10-14 hours it it perfect. Location cant be beat!

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review in Trip Advisor. I am so glad that we were able to fill your needs in a motel, with good rooms and friendly atmosphere. Hope to see you again.

"Will not stay here anymore."

3
04/11/2015

We have stayed at this BW 6 times...we use to luv it here..not so much anymore. Closet rack needs to be moved from the vainity area to the pony wall in room..hubby and I kept hitting our heads on it. The room could have been a little cleaner..rugs were really dirty. No desk in our room...a large table and comfortable beds..this BW is starting to show it's wear..needs updating. The breakfast is great....nice and hot and freshly made..but for the price...we will now stay more in town. We mentioned these concerns to the front desk..but they don't seem to be to concerned about it..since corporations book rooms there..and they are always full. Such a shame..since we always stayed here cause it's right off I44.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you for your review on Trip Advisor. I am sorry that you were not happy with your stay. We are in the beginning stages of a full remodel, and we hope that you will stay with us again.

"Awesome Stay!"

5
30/10/2015

Great location just off the I-40, especially if you're traveling cross-country. Beds extremely comfortable with plenty of pillows. Microwave, fridge, coffee maker, iron & ironing board in room. All rooms have direct access from parking lot, which I prefer. Nicely decorated rooms. Clean. Decent towels and plenty of them. Denny's Restaurant w/in walking distance across parking lot. A steakhouse restaurant just across the street. Walgreen's, Burger King, McDonald's, gas stations just a short drive over the interstate overpass. And probably THE BEST free and FRESH hot breakfast of any hotel in this price range. Scrambled eggs, pancakes, biscuits & gravy, bacon, sausage, bagels & cream cheese, assorted breads & muffins, yogurt, bananas, apples, cereal, oatmeal, juice, coffee, tea, etc. All breakfast items cooked FRESH (not cooked to order) in small kitchen just off the breakfast area. All staff from desk clerks to maids to cooks are extremely friendly, helpful & pleasant. Would definitely stay here again and DEFINITELY recommend. Not noisy either even though you're just off the Interstate!

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We strive to meet all needs of our customers, and it is nice when those are acknowledged.

"pleasant"

5
26/10/2015

Hotel was very clean on outside and inside. The room was decorated well. Bath room looked recently redone and workmanship was vary good. Staff was pleasant. Will definitely stay again. The parking lot was clean with ample parking.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. It is always good to hear that we are doing things right.

"Very pet friendly"

5
19/10/2015

This hotel provides a very pet friendly campus with plenty of grassy areas for pets to feel at ease. Staff was very warm and welcoming and the rooms were all you could expect at home. Breakfast was well planned and prepared. This hotel also provides easy freeway access and if you also have a Denny's right next door for convenience. Thank you

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We are glad that we were able to furnish all of your needs, and look forward to seeing you again.

"Great place to stay"

5
17/10/2015

Made a reservation the day before it was needed, phone conversation was very complete. Upon arrival the gentleman behind the counter was very friendly and helpful. He had very good tips for my travel back home thru Oklahoma City to Ohio. The room was very clean on the first floor and everything in the room worked. The breakfast was very good. They had a young lady cooking the eggs, bacon, sausage, biscuits and gravy. The coffee was hot. I you want a room here you better have a reservation before you arrive. Several people came in and the place was booked solid.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We do try to furnish our customers with a nice clean room and a full hot cooked breakfast.

"A repeat stop"

5
16/10/2015

Stayed here a few years ago, during the hight of the oil boom. As was the case then, lots of working people - construction, oil, and the like. Probably best to make reservations, but we did fine. Room over the office worked out well. Clean, bed a bit firm for my taste but others may prefer it, spotless bath. Good breakfast with fluffy biscuits, real potatoes. You can even see the food being cooked. Friendly people made us feel at home.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your nice review on Trip Advisor. We strive to furnish our customers with a nice and clean room, and a good breakfast.

"One night on route 66 trip"

4
12/10/2015

We found this motel to met our needs quite well. Although located near the interstate, we noticed very little highway noise. Room was clean. Our room had a shower only, so if you need a tub, be sure to request a room with one when making the reservation. Breakfast was good. Staff kept the food well stocked. There was gravy, biscuits, eggs, pancakes, as well as the usually fruit, yogurt, and cereal. There also a Denny's just across the parking lot. We would stay here again if we needed a room in the area.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We strive to have clean and comfortable rooms.

"Great Place In El Reno"

5
06/10/2015

I enjoyed everything about this place. It was clean with a very good mattress. Breakfast was good. Everything was clean and conveniently located to stores restaurants. I would highly recommend this Motel!

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your feedback on Trip Advisor. We always enjoy hearing from our customers.

"Best Western Hensley"

5
03/10/2015

Was one of the best Best Western Hotels we have stayed at. Would definitely recommend it to anyone. The staff was very friendly and very helpful. It was easy to access this Hotel from I-40 in either direction. We did not stay late enough for breakfast, but I'm sure it would have been excellent.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your review on Trip Advisor. We enjoy hearing from our customers, that we are doing a good job.

"Good Motel"

3
01/10/2015

This is a good motel for a nite or 2 or 3 days. It is not the Hampton, but it gives you what you need. Rooms are clean and comfortable. Breakfast is home cooking and all you can eat. We stay there every year when we go west on motorcycles. From check in to check out, it is a good stay.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for your comments on Trip Advisor. We strive to offer a clean and comfortable stay for all of our guest.

"okay"

3
23/08/2015

be sure to call hotel in order to confirm your room. do not book online and show up at hotel because your room may not be available when you get there. breakfast and pool were great. air conditioning could be better it gets hot in the rooms at night.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you for your review, all feedback is appreciated. I am sorry that you had a hard time with our reservation the first visit, but I have tried to pull that reservation up, and I can not find one with us. Are you sure that it was made at this motel.

"Very nice motel"

4
21/08/2015

I usually don't stay at best Western but I was in a bind and had to stop there. The room rate was more than I would usually spend. But when I got to my room I was very pleasantly surprised. The room was very plush and had everything that you would want or expect a motel room to have. I had an issue at about 9:30 PM with the air-conditioner, it was not cooling like it should. I called the front desk and the gentleman working, brought me a fan to help me make it through the night. The next day at about 9 AM, the manager of the motel called me. She told me that because of the issue with the air-conditioner that my room would be comped. I thought that was very very nice of her to do that. Then she informed me that I left my charger for my electric toothbrush. She said that she would mail it to me and I told her I would appreciate it very much. Two days later I received my charger in the mail. There's not many businesses that will go that far to satisfy customer. And I really appreciate it. I wish I could recall the lady's name, but that's how you get repeat business.

Hope F, Manager at BEST WESTERN Hensley's, responded to this review
Thank you so much for writing a review on Trip Advisor. We do try to accommodate the guest and if there is an issue that we can not fix we will comp the room. And we were happy to mail the charger to you, and glad that you received it in a timely manner. Thanks again.