Best Western Hotel Inn & Suites,  Copperas Cove

4.0/5  - basé sur 183 notations.
321 Constitution Drive, 76522-2580, Copperas Cove, United States - Karte ansehen
+1 254 518 3363 +1 254 518 4405

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  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
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von insgesamt 183 Gästebewertungen
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Fotogalerie :
Dieses Hotel in Copperas Cove ist ideal, wenn Sie früh am Morgen einen Flug vom Regionalflughafen Killeen-Fort Hood erreichen oder tagsüber Fort Hood besuchen möchten. Patienten regionaler Kliniken wie dem Central Texas Hospital oder Metroplex Hospital schätzen ebenfalls den günstigen Komfort unserer Anlage. Externe Mitarbeiter wie Krankenschwestern oder Ärzte, aber auch Patienten und ihre Angehörigen lieben die ruhigen und geräumigen Zimmer und die luxuriösen Betten in jedem Gästezimmer. Beginnen Sie jeden Tag mit einem kostenlosen, kompletten warmen Frühstück, das Waffeln, Gebäckstücke, frisches Obst, Müsli und Cornflakes, 100 % Arabica-Kaffee und alle übrigen Favoriten umfasst. Genießen Sie die bezaubernde Atmosphäre unseres Hotels in Copperas Cove, die Ausstattung mit Flachbildfernsehern mit HBO® und ESPN® und die Nähe zu Geschäften und Restaurants, wo Sie mühelos nötige Einkäufe erledigen oder berühmte texanische Grillspezialitäten probieren können. Gäste, die einen längeren Aufenthalt in der Stadt planen, schätzen die Ausstattung aller Zimmer mit Mikrowelle und Kühlschrank, sodass Sie nicht jeden Abend auswärts essen müssen. Auch was Unterhaltung und Freizeitangebote angeht, bietet die Umgebung zahlreiche Optionen. Was haben Sie für heute geplant?Wie wäre es mit einem Ausflug zum Golfplatz von Copperas Cove, wo Sie an Ihrer Golftechnik feilen können. First Team Museums ist eine weitere Attraktion, die besonders Geschichtsinteressierten und Familien gefällt. Die nahe gelegene Topsey Exotic Ranch bietet spannende Unterhaltung, und die Geschäfte der Killeen Mall sind stets eine Freude. Ganz gleich, ob Ihnen der Sinn nach einer Schnäppchenjagd oder etwas Kultur steht, in der Nähe des Best Western Copperas Cove ist immer etwas los. Hochschulen wie Tarlton University und Texas A&M liegen ebenfalls in der Nachbarschaft, sodass wir auch für Gastdozenten, externe Mitarbeiter, Studierende und ihre Familien eine hervorragende Wahl sind. Sind Sie für eine Abschlussfeier oder ein Gastsemester in der Stadt? Fühlen Sie sich bei uns wie zu Hause. Geschäftsreisende mit Terminen in Fort Hood und Krankenhäusern der Umgebung sind ebenfalls regelmäßig bei uns zu Gast. Reservieren Sie Ihr Zimmer im Best Western Inn & Suites und erleben Sie die Gastlichkeit des Südens!

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Certificate of Excellence
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Allein/Single Allein/Single 7
Alleinreisende Alleinreisende 12
Familie Familie 79
Geschäftlich Geschäftlich 20
Geschäfts-<br>reisende Geschäfts-<br>reisende 39
Geschäftsleute Geschäftsleute 21
Geschäftsreisende Geschäftsreisende 24
Paare Paare 35
Reisen mit Freunden Reisen mit Freunden 5
Best Western Inn & Suites,Copperas Cove
  • 2
    « Was Going to Give More Stars But... »

    I was going to give this more stars. But I have had trouble with desk clerks during my stay over two weeks which I have given them hundreds of dollars.I will get to them in a minute: The good: Ripley is a fantastic, friendly manager. The rooms are clean. The hot breakfast is substantial. It is located across the street from a Wal Mart and about half a mile from an HEB grocery store. The bad: I had several bad experiences with a few desk clerks. The first was friendly, although he dishonest, slept on the job, and put breakfast out late while telling guests that the hotel usually puts out breakfast later on weekends. That was untrue. The second clerk was extremely rude and hostile to me. She actually put biscuits inside the gravy and when I asked her to remake it, she snapped at me that she would have to wash the dishes all over again. I had to argue with her to get the gravy remade. She finally did after yelling at me. Finally, and this was the straw that broke the camel's back; I had been working on a major project for the two weeks that I have been there. The printer was not working when I tried to print out my finished project. The clerk, initially refused to call the manager to see if I could send it to the desk. Keep in mind this was a huge project and it took weeks to complete. Then, the clerk just flat out ignored me. I admit I did yell at her but that was only after she ignored me. What happened the third time, as I said, was the final straw. They seemed unappreciative of my long stay. Despite a couple friendly clerks and the manager and do not intend to return. If you want to keep your sanity, I would advise the same.

    « Great location and best western standards »

    Stayed one night here before catching a flight out of Austin... typical best western service... rooms were large and clean, shower and bathroom were in order... location was situated close to many services with Walmart right across the street...

    « A great experience »

    We were staying here just for the night for my son to see friends while we traveled cross country back to Seattle. The hotel had overbooked and so they gave us an upgrade to a suite at no charge which was a nice treat. The room was huge and very comfortable. There was a Walmart and restaurants in walking distance. I'd definitely stay here again if I was in the area.

    « Excellent Customer Service by the Team! »

    Excellent customer service by the Staff. Truly appreciate the professionalism by the staff, 1st I must thank the entire Janitorial staff, whom deserves to be applauded and appreciated. Thank you Amber D. (Wonderful job and Thank you for Intergrity), Thank you to Ripely, Danielle, and Margoire for taking the time to accommodate our Military personnel in resolving a difficult logistic situation. Thank you to Navaleme, Ruby and Bernice, and all the other Support staff I unfortunately may have not mention, I appreciate your efforts. I recommend this Best Western Inn & Suite location for future accommodations for handling both sectors, the Private sector (Civilian) and Military business. I will be retaining Best Western Inn & Suites services in the future.

    « Great room »

    We stayed in one of suites and couldn't have been happier. We have stayed here before and we are never disappointed with the quality of service and location. We would surely recommend this motel to anyone who would happened to be in this general area.

    « Very Pleased!!!!!! »

    We stayed at this Best Western on our way to visit the River Walk in San Antonio. Our room was on the first floor where we enjoyed the large room as well as the large bathroom with the long counter top. I don't know if the shower head had been replace but the shower pressure was awesome...loved it. The room was clean and comfortable. Another plus was the great breakfast with bacon & sausage, scrambled eggs, waffles AND biscuits and gravy. On our way home we stayed on the second floor. There's no elevator but these old folks didn't have any trouble. All was great except that the floor in the bathroom was dirty. That's why I rated it as Very Good.......So very close to being excellent.

    « Safe, Convenient, and Clean but Blah »

    We were in town for a wedding, got a good deal and figured you can't really go wrong with Best Western, I was wrong. To be fair, the hotel isn't horrible, just not somewhere I'd stay again for several reasons. The hotel is small but I assume Copperas Cove doesn't have a booming tourist industry. The room was simple but clean and it was in a good location. There are several restaurants near by and an HEB around the corner. The mattress was uncomfortable and the bed didn't have a comforter, just a thin blanket folded at the end of the bed. We had to ask for a second blanket because it was way too small to share with two people. The sheets were thin and wouldn't stay on the mattress so we woke up tangled in sheets and our sad blankets. Our phone was broken and they didn't replace it in that two nights we were there. The breakfast was mediocre at best. If you're just looking for a cheap, safe, and conveniently located hotel, it'll serve its purpose but don't expect more than that. I do have to say that the staff was very nice.

    « Could not fault »

    Visited overnight on a road trip from the UK . The hotel feels new with clean comfortable large rooms . Close to freeway and access to shops and restaurants. Walmart is opposite! Safe Neighbourhood. Ticks all the boxes !

    « You get what you pay for...or maybe less! »

    Firstly, hotels should inform their clients when construction is taking place. Thankfully our family is young and nimble enough to carry luggage up and down stairs, because we had to! The elevators weren't working. The quality of the beds themselves was poor. They were very hard. I know you cannot please every person, but I am not picky when it comes to mattresses; I can usually sleep pretty much anywhere, but these mattresses were so hard my hip bones were actually sore from sleeping on them for two nights. The blanket was more like a heavy sheet. One of the electrical outlets in the bathroom quit working. We tried using the re-set button, but it didn't fix it. The outlet itself looked to be partially broken. The lady who checked us in was rude. When my husband asked if a law enforcement discount was provided, she informed him in a less than friendly manner that since we booked using a 3rd party there wasn't any discount. When he asked her what the difference might be between booking directly though the hotel as opposed to using a 3rd party, she informed him she wasn't going to tell him; we were going to pay what we expected to pay via the 3rd party reservation. (He wasn't trying to get out of paying more; he was just curious.) He specifically asked her what time breakfast began and ended. She told him 6 am-10pm. However, when our family went downstairs, we discovered there wasn't any breakfast due to construction in that area. My husband asked a different employee about breakfast for the day & she told him it wasn't scheduled due to construction, and the night employee should have told him so. (The very same night employee who was so rude to him at check in.) Our second morning we did sample the breakfast area; however, it was incredibly disappointing. The coffee was so weak you could literally see the bottom of your cup, and worse, it was cold. One gentleman told the desk employee the coffee was cold, and she told him, ?let me finish this and I'll take care of it?. It sounded like a mother scolding a child. I don't know what she was doing, but almost 20 minutes later she finally made her way to the breakfast area. She took the coffee canisters to go make new coffee. That took another 20+ minutes. When she finally returned, I filled my cup from the fresh canister but it was the very same weak & cold coffee the gentleman had complained about to begin with. The bacon was a gooey mess, the eggs didn't taste like eggs. I don't recommend this hotel.

    « Best Western, Copperas Cove »

    The room was very clean and the staff very friendly and dedicated to making your stay comfortable. What I personally struggle with is the crappy showers. I've changed to several different hotels in Copperas Cove and they share the same issue. Clogged shower heads. They ALL seem to use the shower heads with all the special pulsing, throbbing water choices. The problem, they don't work, their clogged, dribbling water out of them. I'll be attempting to stay in Killeen next time.

  • 4
    « BW copperas cove »

    we stayed at the Best Western Copperas Cove, TX during the Christmas holidays to be close to family, We have stayed he several times, the room was large and roomy, clean and well kept. The morning breakfast was great with eggs, bacon, waffles, gravy, biscuits, the juice machine was off because the maintenance worker took the key and the server could not get to work. Overal a great trip and stay.

    « Great location. Perfect stay! »

    Overall we had a great experience. Very friendly staff and perfect service every time we stay here. We really enjoyed new furniture in room. When we stayed renovation was in progress and as per front desk staff it will completed soon.

    « Great Place! »

    I was very impressed. The service was excellent and very personable. It was clean and well-maintained as well. Very easy to find and in a nice location near restaurants, shopping, etc. I would stay there again in a heartbeat.

    « Happy Traveler »

    Excellent room and breakfast for a medium priced hotel room. Would have rated the room cleanliness a five star for excellence if not for the dead cricket behind the bathroom door which remained there during our three night stay.

    « Good Stay »

    Good stay. Was doing renovations to improve the place. No elevators to the second floor. Find better way to keep breakfast warmer longer. Look into possible early check in option. Look into replacing alarm clocks.

    « Texas! »

    Great hotel. Amazing staff. I would stay there again for sure! The staff and location of the hotel were perfect for the business I was there for. Always helpful and right off the interstate. I would recommend to anyone to stay at this Best Western. Definitely worth it!

    « bw - copperas cove tx »

    stary ws uneventful, room was quite and restfull. bathtub drainage wa slow, notified managment on departure on the slow drainage & they were receptive to our notification. Would stay here again when in the area. good price for the area.

    « Clean comfortable rooms »

    The beds were comfortable, the bathroom was clean, and the room was large enough to spread out and be comfortable...Staff was nice and accommodating. Location aws close to shopping and lots of eating places. Would stay here again!

    « Updated and renovated with lovely staff »

    As a former cove resident, I know the area and I know what's available, and the BWs in this area will please. Cove is quiet and many amenities are in walking distance during the stay. Coffee and breakfast items were fresh and great.

    « Great Stay!! »

    Overall it was great stay. Enjoyed pool and fitness center. Great loacation. Food Shopping Theater all in walking distance. Hotel staff was very helpful. All rooms were non smoking and loved it. Usually hard to find 100% non smoking hotel.

  • 5
    « Your hotel took good care of Harvey evacuees!! »

    Rooms are large and beds were very comfortable. We stayed for 4 nights and we felt very welcome and all staff provided whatever we needed! Used the fitness center and enjoyed! Breakfast was good, and was a friendly place to gather and watch the latest on Harvey. Breakfast staff always had the area clean and well stocked!

    « Good Best Western experience, as usual »

    I'm pretty loyal to best western hotels because of their rewards program. I can always count on best western to provide a clean comfortable room, with very comfortable beds and extra pillows for a fair price. Breakfast is pretty consistent throughout the chain, good variety. I have usually encountered great staff members too.

    « Horrible Service »

    The front Desk was extremely Rude. I let my family use my Reward points to go visit my brother before he deployed again and they refused to allow them to use the points until i called and then out of no where they kicked them out of there room after the first night and said they didn't have a room for the night

    « Dirty Room »

    Check in was fast and friendly. Upon entering the room foul odor was noticed. Comforter on one of the beds had huge stains that could not have been missed by the cleaning staff. The sheets on the other bed were full of hair from the previous guest so they had not been changed. They had obviously just made the beds and moved on. Asked the front desk for a different room and were told the only had two singles that were no joined so we checked out and left. Front desk staff was friendly and apologetic. Would not stay here ever. Nicer hotels on the same block for comparable rates.

    « Very outdated »

    1st room we checked into had a funky smell & bugs in the bathroom. I went down to desk was given a new room. Also had a funky smell front office gave us glade spray. The sleeper sofa mattress was extremely thin. I had my kids take turns sleeping on just the sofa. The beds were uncomfortable after 3 nights my hips hurt. We had two rooms & the other people with us had the same complaint. The kids liked the pool & adults liked the built in seats. Breakfast was your typical free breakfast. Front desk staff were always polite. This place needs a major remodel! In the end I guess you get what you pay for. $86 a night not the greatest accommodations.

    « Clean room and great air conditioning »

    We stayed 3 nights. Room was clean and nice and the air conditioning was cold (and it was 100* out.) Pool was nice. Breakfast was great... tons of choices. Very nice stay, we would definitely come back.

    « Excellent accommodation! »

    The stay was excellent overall. The staff was really friendly and helpful. The pool was nice and clean. Excellent breakfast item selection. Close to Walmart, Grocery Store, many fast food and restaurants.

    « Dirty tub »

    I hate surveys. Sometime the answer choices simply don't fit. I either lie or simply do not complete the survey. On this one, for example, I do not remember how many nights I've stayed at BW in the last year. Maybe 3 or even 10. Give more flexible for answers. Always allow "other."

    « Good »

    The breakfast food/drinks were not good. Most of the food was cold and rubbery tasting. The room was great and the service was excellent! Check in/out was easy and fast. The staff was friendly. Overall, it was worth redeeming my points for.

    « Would recommend! »

    The stay was great overall. The staff was really friendly and helpful. The pool was nice and clean. The only bad thing was the bed it was very hard but I have stayed here before and didn't have this problem so maybe it was just in this room. Overall great experience!

  • 2
    « 2nd Worst Best Western Ever »

    The interior of the hotel is as sad and neglected as the impression you get from the outside. The lobby has a musty smell. The staff didn't seem to be motivated, well-trained or happy. Our room wasn't clean and when we came back from dinner, there was a large, dead cockroach in the doorway. We didn't get any allergies from sleeping the night, though. We cut our stay short and found another hotel from that point on.

    « Great hotel »

    great hotel, great price, great amenities, great staff. definitely recommend and would stay here again. the location is great (large theater down street, restaurants close by, walmart across street.) thanks BW

    « Great hotel! »

    The staff at the hotel are very friendly, that stood out more than anything. The fitness center had the things I need. The pool was very nice, the inside of it looked new and it was very clean. The room was decent and very clean and the sheets on the bed smelled good. Overall it was a great hotel, I would definitely return. It is one of the nicer ones in the area.

    « 6/24/17 »

    The desk staff were very helpful. The room was average clean/decorated/updated. The bottom of the pool wore the skin off my grandsons toes. The mattresses REALLY, REALLY need to be replaced with better quality!!

    « Would recommend »

    Clean hotel, nice size outdoor pool for young children, friendly staff, clean rooms, good breakfast spread. Need to go to front desk for pool towels. Right next to wal-mart and right off main interstate/highway. Good location

    « Great rates, friendly staff, excellent accommodation! »

    I needed to cool off after a long work week and the outdoor pool has just finished being re-modeled, and was so refreshing on a hot Texas day! You can see that there are lots of improvements and updates being made at this somewhat older hotel. The maintenance staff, house-keepers and front desk employees were all just wonderful people. The hotel owner was there when I checked in, and he was very pleasant and welcoming. I will definitely come back! Also, the breakfast is very tasty and well-presented, with a large selection. I especially loved the "build-your-own" breakfast burritos. Yum! Hot coffee was available at any time, which I really liked. I signed up for express check-out, which was offered when I arrived for my stay, but I went to the desk anyhow, at check-out, just so I could again thank the caring staff for my wonderful visit. I would recommend this hotel to all of my friends and family. Two thumbs up! Thanks! ALSO - the location is SUPER convenient. Stores and the movie theater, as well as many restaurants are all in very close walking distance.

    « Overall Great Hotel »

    The staff at the hotel are very friendly, that stood out more than anything. The fitness center had the things I need. I would recommend adding a yoga mat or fitness ball for women. The pool was very nice, the inside of it looked new and it was very clean. The internet had a strong connection and didn't drop unless I left the building. The breakfast was great, a lot more choices than I'm used to seeing at a continental breakfast! I made my own breakfast tacos and my boyfriend made a blueberry waffle. He recommends you add whipped cream as a topping. The room was decent, it looked a little outdated but it was very clean and the sheets on the bed smelled good. They had free HBO which was nice to watch at night. Overall it was a great hotel, I would definitely return. It is one of the nicer ones in the area.

    « Great stay! »

    The hotel was very clean and the staff was very helpful. The pool was nice and refreshing! The breakfast was great and had different choices. Overall, excellent hotel and we will definitely be going back. Front Desk manager was very helpful at the front desk with all our questions! I would recommend this hotel to anyone!

    « Great hotel! »

    I can't say enough about this place! Clean, convenient, and extremely helpful staff. I was surprised at how attentive and helpful the staff was. The manager, Riley, was fantastic! My son was sick when we got there after a long road trip and she gave us hot cocoa, tea and honey and offered an ice pack. I've never had hotel staff treat us as friends before and she surely did. Room was clean, amenities plentiful, and incredibly affordable. Will be back anytime!

    « No pet allowed/No senior disc/No shampoo-conditioner »

    Great breakfast, Clean outside, new colors, clean lobby, good location near mayor markets but for me most important and sadly to say they do not allow pet, she say there was NO Senior discount, my room smell, heater lamp did not work, no shampoo no conditioner, refrigerator was old and ugly, bed lamp have no place to connect, control remote was dirty, bed comforter was stein, no elevator for second floor and no single bed room available for "BW reward" member on first floor. Cold swimming poll, I didn't use the exercise room but for the look of others customers that did went to see it, seems it was not good

  • 1
    « Best Western was Definitely Not "Best" »

    When traveling with your children you always want them to have a clean, safe environment to stay in as a minimum. I was severely disappointed that this property did not provide that! While I cannot speak for all Best Western Hotels, this property was terrible. In addition to a terrible odor in the room, there were live and dead bugs in the bathroom! I would not stay here again and would not recommend for anyone else to stay there either.

    « Excellent stay »

    Excellent stay staff was helpful and caring. Rooms were great and clean. Hotel was clean and pool was just remodeled and looked great. The facilities were very nice and very well kept. I plan on staying there again.

    « Reasonable and economical »

    The location was a great location. I found the it very convenient for my needs. ATMs, restaurants (Wendy, Panda Express, Chic Fil a, Walmart, HEB...etc. The staff is very polite. I would recommend this hotel to anyone that is passing through the Copperas Cove/Killeen area.`

    « Best we've found in the Cove, but room for improvement »

    My husband's home town is Copperas Cove, and we come home often to visit family and stay in hotels - needless to say, we've visited almost all of the Copperas Cove hotels. This is the best we found so far! The room was comfy (we had a king suite), pool was great, fitness center had what I needed and the business center was convenient when I needed printed copies. The only thing keeping me from giving a 5 rating was breakfast. I understand they will be redoing the breakfast area soon, but the food wasn't that great - and it was hard to find something healthy (low cholesterol, in my case) to eat. They did have fresh fruit that was very good. Coffee, water and juice are available all day in the lobby and I took advantage of that - it was appreciated. All the staff was very friendly.

    « Staying up to date, I will come back »

    I have been staying here for many years since new but I stayed somewhere else last time because I thought the place was getting a bit dated/worn ( how long until they start duct taping the carpet and furniture rips I thought ). I regretted that choice since the other place was no good at all. So I came back here for one night because I could not find a different location for all 3 nights. It turns out that this CC BW has been renovated etc. Also the same great customer service . To summarize I am just going to stay loyal to this location. I like it and it's kind of like home to me.

    « traveling »

    We had a room that did not cool, and carpet was wet. They were redoing that room, and the manager did not know it, and she gave the room to us. We were moved, but it was a hassle, and no compensation for this.

    « Awesome place to stay »

    I have stayed here many times and have always had a great experience! The staff are professional and friendly. The rooms are spacious and all needs are met. Breakfast is very good. Everything is clean and comfortable. It's like a home away from home.

    « Colo family »

    Very helpful. Very Professional staff. Rooms were very clean. Breakfast was excellent and nutritious. Check in was easy, efficient and again the staff was friendly. We will stay as well on our return to Colorado. We are looking forward to another stay at the Best Western inn and suites in Coppers Cove, Texas

    « Good stay »

    Needed to stay just 1 night while we are traveling. Check was fast and easy. This places does not have an elevator, but it's only 2 stores so it's not that big of a deal if you are able and no large luggage to carry. Bed was good and comfortable. We had a king suite so room was spacious. Even had a ceiling fan! Always a pause for air circulation. If we are ever in the area again, we will come back to this place.

    « Hotel Review Copperas Cove BW »

    Hotel was ok, but keycards almost never worked in side door of the hotel, and parking in front of hotel was very limited. Also, the shower head leaked very badly. More water dripped straight down from the shower head than came out the business end.

  • 5
    « Business Trip »

    This Best Western is a great value ? quiet and clean with a very friendly staff. I love the rooms, many of them have a ceiling fan. They have also upgraded their continental breakfast, making it comparable to Marriott courtyards, etc.

    « Wonderful over night stay »

    Stayed over night with 2 adults and 2 children age 1 and 3. Enjoyed the pool and the breakfast meal was one of the best. We would do it again. Only thing, I wished it had was a hot tub. The kids really enjoyed the pool

    « Nice new hotel at a nice price »

    We stayed here on the first night of a one-week road trip in Texas. Our room was clean, comfortable, and quiet. Breakfast included scrambled eggs and sausage. Front desk staff was friendly and helpful.

    « Best place to stay. »

    Members of the staff were very helpful. The food in the mornings was hot and very taste. We have been going to this hotel for many years and will continue to make it a part of out out of town hotel. We love the staff and the service.

    « Roaches in room »

    Unfortunately, the room I stayed in was over the septic system so I had to keep all drain plugs closed to keep them from invading my room. If I forgot, I came back to my room and found a few roaches ranging from an inch to two inches in length.

    « Find Some Other Place To Stay »

    Room had a musty smell. Crickets in bathroom. Hotel is in bad need of updates. Exterior looks better than interior. No elevator to second floor. Breakfast was average. Small lobby. Did not use workout room so I cannot comment on this. Key cards did not work properly.

    « Hotel Comfort »

    This hotel is close to Fort Hood and has very friendly staff. Breakfast is fair and the exercise room needs some updating. Bed are very comfortable and the rooms are large. All rooms have refrigerator and microwave and Wal mart is very close and convenient.

    « Don't let the price fool you »

    I was impressed from the front door on. Very clean and open rooms beautifully decorated. When we came to our room it was huge and very well kept. It was very clean and beautifully decorated. the manager called our room to see if we were satisfied I told her absolutely. I would gladly recamend this Best Western to anyone,

    « No elevator »

    We got a second floor room and then discovered there was no elevator. They had carts for luggage but seeing as they won't climb stairs, they were kinda pointless. It's OK if you are traveling light but lugging luggage to the second floor was rather inconvenient. Other than that it was a good clean motel on average with the Best Western chain.

    « Enjoy the friendly place »

    I am so thankful for the friendly and helpful staff at this hotel. I was very impressed as to cleanliness too . I had read some reviews and was trying to choose us a good place of value ...I will stay again when in this area .I know Jackie and Stephanie care for the folks that visit and take care of their needs .As I was one of them . Thanks so much .

  • 3
    « Good »

    Small hotel with very nice rooms. The hotel has an odor that hits you when you walk in the front door. Even the hallway has an odor. Smoking odor maybe but it's offensive. The rooms are very nice and have ceiling fans and do not have an odor. Breakfast was very good considering what the rate for the room is. Staff were friendly and helpful. I would stay there again.

    « Declining quality »

    The quality of the Copperas Cove Best Western has been declining in recent years. I've stayed a couple of times per year when in the that area for business for about three decades. This Best Western has a very good location for Fort Hood, and for many years this hotel was my favorite. The facility appearance is getting dingy, staff service has fallen to just average, and maintenance has deteriorated. One of the three exercise machines has been out of order for months and now two of the three don't work. Also function of the keycards has become less and less reliable.

    « My experience in Best Western »

    When we first arrived I was told the room was not ready and then told it was and when we entered it had not been cleaned out so we informed hotel staff and they accommodated us immediately in another room. the free buffet breakfast isn't too tasty so I suggest you prepare your own food or eat out while you enjoy your stay and the swimming pool is much smaller than it looks like in pictures but still very clean and nice to enjoy if it is a hot summer day.

    « Best in town »

    Outstanding comfortable place. I've stayed in several hotels in Copperas Cove and this is the best. One of the friendliest staff's I ever dealt with from owner to employees. Well maintained and great pool.

    « Two Rooms Two Experiences »

    We had two rooms. The mattresses in one was obviously newer than the other. Big difference in comfort. Room 117 needs new mattresses! Room 105 was great. Other than breakfast ending at 9am on Sunday, it was a decent stay for the price. I would stay again if traveling through. Everything else was good. The staff was friendly and helpful.

    « Worst motel/hotel/Inn »

    I wish I can give it a minus 10 for first impressions. I've stayed at many economic motel/Inn/hotel and this was by far the worst as far as first impressions. The landscape was unkempt, the front doors are manual (big inconvenience when you have arms full and baggage) and as soon as you enter, the smell of stale cigarette smoke permeates the entire lobby. The desk clerk on duty didn't acknowledge me as she stood there chatting with an employee, so I proceeded to ring the little silver bell on the counter to get her to attention. During check-in she handed me the room keys while at the same time, blurting out the room number. The room was on the second floor. I turned to look for the directional sign for the elevator, but couldn't see one. I asked where the elevator was located and she kindly told me "we don't have an elevator. " What!?! At that point, I was two seconds from turning around and going right through those manual doors and back into my car! I quickly said, that's not going to work...between my bad back and bad knees...not happening! I asked if a room was available on the first floor, she said yes and again handed me the room keys while blurting out the room number. I proceeded to the room, entered and was greeted by the stale cigarette smoke the filled the room. The very last impression was not so bad, which was the room layout and amenities. Overall, I will never ever stay at that property again! Ever!

    « Good Value »

    Clean room, comfy bed, reasonable price, close to Wal-Mart and HEB. What more could you ask for? The breakfast could be better but it was standard fare for a continental breakfast. This hotel is very close to Killeen with easy access if you can't find a room there.

    « Helpful Stall »

    The staff at this hotel was very helpful in meeting our needs in a direct manner. I liked that about this hotel. The breakfast was typical hotel breakfast which was nothing fancy but its food. Only real complaint i had was the internet was pretty much useless.

    « Worst stay »

    I stayed at this hotel many times and never had a issue. When I checked in the girl at the front desk was really polite and nice. The issue I had was late at night I heard a commotion that woke Me and my husband up. What I came out and heard was confrontation between a guest and the lady who was running the front desk at night. I heard cussing and other words that we're being said to the guest. I was so appalled to hear and see this. The front desk lady was antagonizing whatever issue the guest was having she was arguing and cursing with her. I don't think this kind of professionalism should be allowed no matter what the situation was. Employees should never come at a guest that way. My husband and I ended up leaving early the next morning we spoke to the front desk lady she was so sweet and she who was so apologetic and she said she would pass this on to her manager. I will never stay at this hotel if you have employees working there thinking it's okay to curse from behind the desk!

    « Recommended by a friend and I can see why. »

    A truly nice hotel with a decent breakfast included. (Yay, for bacon!) The room was very large and the bed truly comfortable. A great place to crash if you're in the area. This hotel does not have an elevator so be sure you can hike to the second floor or that they will work with you to get you into a downstairs room if you have mobility issues.

  • 3
    « Was ok for an overnight stay »

    This was a good hotel for the price. I had a smoking room, something that is hard to come by anymore, so I had no problems with smoky hallways. The room was clean and the bathroom very nice and big. The furniture was a little worn out but I expect that in an Inn.

    « Pleasant stay at Best Western »

    I recently stayed at this hotel while visiting Texas with family. Nice hotel, the Texas shaped waffles for breakfast was a nice touch. Not the best experience but definitely not the worst. I would stay again. I included a picture of the view from my room not bad.

    « Only place I stay when Im in Town »

    Outstanding comortable place. I've stayed in several hotels in Copperas Cove and this is the best. One of the friendliest staff's I ever dealt with from owner to employees. Well maintained and great pool.

    « Not smoke free »

    The hallway was full of smoke at all times. Needs better exhaust system or reduce the smoking inside. The bed was lumpy & uncomfortable. The eggs were terrible & there was no meat for breakfast. Could have had extra towels in the room.

    « Great »

    The stay was great. Room clean. Everyone was friendly. Check-out is at 12, which is good if you stay out late. Only complaint is cleaning ladies really loud at 9am when you are trying to sleep in. Great location. Walmart right across, theater down the street, restaurants nearby. Very reasonable prices!!! I would definitely stay again.

    « Telling it like it is:) »

    We enjoyed our stay , and would go back again. Everyone was warm and friendly from check in over the phone to checkout at the counter Breakfast was good, I just wish there had been some bacon /sausage. They did have sausage biscuit.

    « My stay at Best Western Hotels & Resorts »

    I always enjoy staying at Best Western. The staff is very friendly and helpful. The location makes it easy to shop at the 24 hour Wal-Mart or if you decide that your hungry there are a couple of fast food places opened with in walking distances, ie, Whataburger.

    « Excellent Staff »

    The staff was very friendly and helpful. The room could have been cleaner especially since they have a strict no check in till 3:00pm. Overall this was not a terrible experience. The room advertised and I had booked had a sleeper couch but when we checked in there was no sleeper couch. Please do not take this as a bad review because its not a bad place to stay and we will probably use this hotel again in the future.

    « Best Value & Quality for the area »

    This Best Western was the best value and the quality of the service, rooms and amenities were the highest any in this area. The staff was exceptional, all of them. I would stay here again when I am in the area.

    « Best, Best Western »

    This Best Western is one of the best in Copperas Cove, Texas. The staff is very nice and goes out of their way to help you. The place is always clean and present to stay there. The room we stayed in was clean and very nice. We had a suit and loved the way we could have family members over and have lots of room to move about.

  • 3
    « decent hotel »

    We stayed at this hotel for two nights while visiting the area. It was a good hotel but would probably check out another hotel next time. The people behind the counter are very friendly. The buffet type breakfast was very good. The one thing that lost them a higher rating was the staff that did the room. The beds were made but they didn't clean the bathroom very good, if they even went in there at all. The soap wrapper on the edge of the tub, which I forgot to throw away, was still there. The coffee pot supplies were not renewed. I drank the decaf, they did not replace it and didn't give any more sugar or creamer, which were used the previous day. And this, probably not their fault, was the tv cable went out our last night, all channels, so nothing was on the tv. When I went to the front desk I couldn't find anybody. Because of these we would probably not return.

    « Best Hotel in area »

    This is our 5th stay at this hotel since it was built. Our room is always clean and the staff friendly and very helpful. It was nice to have the buffet breakfast with a variety of hot and cold foods. This hotel does have WIFI, business center (fax etc) free newspapers (local and USA Today) and also an indoor fitness room. The only downside is that the handicap parking area in the front of the hotel is not well lit. I brought this to the attention of the manager who said it will be corrected. Will continue to stay here.

    « Best Western - Copperas Cove, Texas »

    A clean property and a good value for the money. Room was comfortable and clean with usual amenities. This two story hotel does not have an elevator. Guests with limited mobility should request a ground floor room for their stay.

    « Never again!!! »

    I've stayed in this hotel at least four days a month for over a,year while in the area on business. I had always had a comfortable room and friendly service until this time. The hotel manager has absolutely no business dealing with any customers. He was rude, disrespectful, and refused to give me a receipt to show my credit card was closed out. When asked about the receipt he told me I was stupid and didn't know what I was talking about. I have since started staying at the hotel next door with much better service. It's a shame this location has such a horrible manager because the other front desk clerks that were friendly and knew how to provide good customer service have been run off or left.

    « Great place to stay »

    Best Western Inn & Suites, in Copperas Cove, TEXAS has always been the best place to stay. The staff are very friendly and helpful. The place is always clean. Sometimes we have checked in late and our room is always available. We like to stay in the same room and the Best Western in Copperas Cove always try to give us the room we like so much.

    « Great place to stay. »

    The staff is very nice and helpful. We have stayed here many times when we come to visit family. We have never had a problem with this Best Western. We have been there so many times we the staff thinks we are family.

    « great front dest associate »

    kristi was extremely helpful and always cheery loved her personality and smile great experience because of her she went above and beyond to make our stay as comfortable as possible. her attitude will make us come back again... if she is there lol

    « Best value and Great Place to stay »

    We always stay at this Best Western when we are going over to Temple to the VA, as we like to enjoy the sites, history and little towns around that part of Texas. We take in a whole day of "fun stuff" before our annual medical visit.

    « In need of some detailing and renos »

    I have stayed here loyally since new and while I still like it , I am afraid that it needs some upgrading. The location is very quiet and convenient. The staff is friendly and helpful. The complimentary coffee is usually cold. The free breakfast is good except the hash browns which are bland. My room was ok except there were white stains on my blankets in various places and my pillow smelled like puke. In the bathroom there were hairs on the edge of the bathtub and the toilet caulking was grimy and separating from the toilet. The table in the room had wear spots on it. The carpet feels grimy like it was steam cleaned a hundred times. Please renovate this stuff so I can come back

    « Good Value »

    Closest hotel to Colorado Bend State Park that was decent & economical (found good rate online). Would have preferred to stay in Lampasas as its closer to the park but the hotels in Lampasas are limited - 1 hotel was super scary and another was over our buget for a 1 nite stay. This hotel was a little drive but conveniently close to a movie theatre, walmart and lots of places to eat. Hotel was pleasant, friendly staff, and had large, quiet room for us. Large restroom very nice. 2 problems - 1) our room was on 2nd floor and there is no working elevator. 2) pillows not to comfy. Free full breakfast had biscuits, gravy, sausages, eggs, cereals, juices, coffee - good variety. Dining area was crowded but appreciated the trays so you can carry the food to your room where it was quiet. Would stay again.

  • 4
    « Clean and a good nights sleep! »

    This was our 5th stay here. I'm very picky with cleanliness and this place I feel completely comfortable with. Rooms and bathrooms are clean. Beds are comfortable. Hotel is quiet. Breakfast was just okay on this last visit. They use to serve bacon but this time it was sausage and biscuits. Mine was a little too sweaty and I couldn't eat it. The only thing I can complain about is that there is a cigarette smoke odor in the hallways. But the place is clean and the rooms don't have that odor.

    « Not Good »

    Cleanliness!!! The cleanliness was horrendous. There was a seminal fluid stain on the bedspread under one of the pillows, there was a grotesque amount of hair built up and collected in the shower drain and strands of dark colored hair stuck to the light colored wall in the bathroom. The carpet was dingy looking and had some gum pressed into the carpet beside the bed, which someone had attempted to remove, but what remained of the gum was still tacky and stuck to your foot when that unsuspecting person steps out of the bed first thing in the morning.

    « Needs a makeover »

    Towels were rough and worn. Hall stunk with cigarette smoke. A/C not working in our room. After more than an hour they finally switched rooms for us. The hotel seemed run down and in need of updating. No elevator for 2nd floor.


Anfahrt zum Hotel ...

alle Richtungen
·Aus allen Richtungen: Die Anlage befindet sich 8 km westlich vom Haupttor von Fort Hood. Das Best Western Inn & Suites liegt am US Highway 190 im Osten von Copperas Cove.

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