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Vorteilscode

Best Western Plus Hotel Lampasas Inn & Suites, Lampasas

4.5/5  - basé sur 96 notations.
1504 S Key Avenue, 76550, Lampasas, United States - Karte ansehen
Best Western Plus Lampasas Inn & Suites - Außenansicht Das Best Western Plus Lampasas Inn & Suites ist ideal in Lampasas Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Das neue Best Western Plus Lampasas Inn & Suites befindet sich im Zentrum von Texas und am nördlichen Rand des Texas Hill Country. Das Best Western Plus Lampasas Inn & Suites verfügt über eine gute Anbindung an die Highways 183, 190 und 281, die das Hotel mit den Großstädten Austin und Killeen/Fort Hood verbinden. Lampasas ist nur 30 Minuten Autofahrt von Killeen/Fort Hood sowie eine Stunde Autofahrt von Austin entfernt. Gäste, die für eine Hochzeit oder eine Schulabschlussfeier in der Stadt weilen, legen Wert auf eine hochwertige Ausstattung zu einem konkurrenzfähigen Preis. Regionale Sportveranstaltungen, prächtige Wildblumen, Antiquitäten, Fort Hood und die Schönheiten des Colorado Bend State Park bringen zahlreiche Gäste in die Region. Die typische texanische Gastlichkeit unserer Mitarbeiter und die schön eingerichteten Zimmer zeichnen unser Hotel vor anderen aus. Gäste genießen unsere konkurrenzfähigen Preise sowie attraktive Extras wie unser berühmtes komplettes warmes Frühstück, das jeden Morgen ohne Aufpreis serviert wird. Heiße Eier, Frühstücksfleisch und eine breite Auswahl an Brotsorten, Obst, Müsli und Cornflakes sorgen für einen perfekten Start in den Tag. Dazu gibt es unseren köstlichen 100 % Arabica-Kaffee und gekühlte Säfte. Bei uns geht die wichtigste Mahlzeit des Tages aufs Haus. Im Best Western Plus Lampasas Inn & Suites gehören Sie auch als Gast zur Familie. Sie kommen in den Genuss der günstigen Lage des Hotels und des freundlichen Service unserer Mitarbeiter, die gern mit Empfehlungen bereitstehen. Entspannen Sie sich am Pool, oder verbringen Sie den Tag in den nahe gelegenen Geschäften und Restaurants in der historischen Stadtmitte von Lampasas, die nur wenige Minuten vom Hotel entfernt liegt. Hier finden Gäste alles Notwendige für einen unvergesslichen Aufenthalt.

Best Western Plus

Hotel Lampasas Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
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Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2018
Gebildet aus de 96 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
63
Sehr gut
24
Befriedigend
5
Mangelhaft
2
Ungenügend
2
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
7
Familie Familie
37
Geschäfts-<br>reisende Geschäfts-
reisende
16
Geschäftsreisende Geschäftsreisende
0
Paare Paare
23
Reisen mit Freunden Reisen mit Freunden
10
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Very nice stay,"

1
15/10/2018

Very clean and friendly staff. Breakfast was excellent! Room was clean although we did have some problems with the room key not working. We had booked a room for two night but they deactivated the card after one night. Plus had to scan it multiple times to work.

"Clean, new, and comfortable"

5
17/09/2018

I booked two rooms here for my daughter, grandchildren, and me so II could attend a high school reunion. The grandchildren used the pool and my daughter used the fitness center. This is a new hotel and is very nice. We all enjoyed a great breakfast with a good selection of items. My husband describes me as a clean freak, but cleanliness is the number one important thing I look for in a hotel. This Best Western gets high marks.I thought the hotel was a little pricey but would rather spend the money than go some place that is tired, needs updating, and needs a good cleaning. I recommend the Best Western in Lampasas and would go there again.

"The ONLY true Hotel in Lampasas!"

5
12/09/2018

I was not disappointed in any portion of my stay. The staff was kind and helpful. I like the open Breakfast area that had a nice view, rather than overlooking a parking lot. Restaurants and gas stations nearby. Also, a city park across the way... convenient for a walk.Beautiful interior with spacious rooms. The pool was nice with an adjoining outdoor seating area and BBQ grill.

gm821, Front Office Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you so much! I am glad you enjoyed your stay with us.

"Excellent"

5
25/08/2018

I recommend this best western inn to anybody in the lampasa area great service and great breakfast I had a peaceful time from the service the staff kind and understanding they and we all my question and help me with the internet log in

"Best hotel in Lampasas"

5
21/08/2018

Best hotel in the city. It looks brand new but it opened in 2016. Very impressed with the facility. I like the keyboard function (touchpad) so no need to slide the card. Breakfast bar was good but it needed bacon and cranberry juice. Minor issues and I am being picky. Great stay for the price. An hour away from Austin.

"Harvey Evacuees"

5
21/07/2018

Me and my family had to evacuate for Harvey flood in Galveston county in September of 2017. The manager took us in with open arms she and her employees took care of us like we were her own direct family. She helped celebrate my son bday she made sure we didn't want for any thing from diapers and clothes to food every night making sure we were fed and taking care of. I have a big heart but it brought me to tears how these people came together to take care of me and family. I hope god blesses you all 10 times over. You will forever be our angel Crystal. Great home like experience. Love y'all!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Being here and able to help you and your family, did more for my team and I- than we could ever do for you. Coming together when we are need, is what its all about! We sure do miss yall!!

"Best Hotel in Lampasas"

5
19/06/2018

Stayed at another hotel for past 6 years and so glad we made the move to the brand new Best Western, rooms are bigger, everything was fresh and up-to-date. Super friendly staff from check in to breakfast!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
WE are glad you made the move as well! See you next time!!

"Perfect Stopover in Lampasas"

5
27/05/2018

Needed a place to stopover enroute to Austin and chose the Best Western at Lampasas. Very happy with our stay. Hotel seemed brand new - everything was clean and stylish. The bed was super comfy and the shower had great water pressure. Free breakfast had lots of choice from healthy cereals/yogurt/fruit to bacon and eggs. All staff we interacted with were polite and friendly. Highly recommended.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for sharing your expirence with others!! We will see you next time!!

"Perfect Stopover in Lampasas"

1
25/05/2018

Needed a place to stopover enroute to Austin and chose the Best Western at Lampasas. Very happy with our stay. Hotel seemed brand new - everything was clean and stylish. The bed was super comfy and the large walk-in shower had great water pressure. Free breakfast had lots of choice from healthy cereals/yogurt/fruit to bacon and eggs. All staff we interacted with were polite and friendly. Highly recommended.

"Nice place, one rude staffer "

4
20/05/2018

Booked multiple rooms for family event. As day drew closer, conflicting schedules forced changes. Called hotel to adjust reservations, was met with staffer who refused to take a room off reservation. Hung up, called toll free line, got it fixed immediately. Nice facility.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Im really sorry to hear that. If you would like to discuss this please contact me. 512-556-2100. Thank you for seeing past one situation, and not holding us, as a whole accountable. We hope you will be back soon!

"Great value"

5
10/05/2018

Nicely done, new, and clean hotel with very friendly, caring staff. Great value, nice, clean, comfortable and roomy guest rooms! After a long day of driving this was a delightful overnight stay. We'll definitely stay here again.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you!

"Great hotel"

5
09/05/2018

Brand new hotel, very well taken care of. Breakfast service was excellent, just like being at Grandma's house! Room was very clean and the bed was comfortable. Didn't use the pool but it looks very inviting

"Nice, Clean Stay"

5
06/05/2018

We stayed here on our way to Austin. New and nice. Friendly staff, comfortable bed, and clean room. We were on third floor and found it very quiet. Nothing to complain about. Great complimentary breakfast.

"GREAT HOTEL"

5
27/04/2018

Everything is wonderful at this hotel - except lighting in bathroom - kind of dim...so bring your own make-up mirror :) Very clean & great breakfast included. Friendly and helpful staff. Very quiet in rooms.

"Bed too hard"

4
11/04/2018

The bed was so hard that I slept on the sofa, but the blanket was soft and cozy. The staff was excellent, met me at the front with a smile and a very caring attitude.The room was very clean and comfortable. The only issue was the bed. It was not comfortable at all.

"ok hotel"

3
09/04/2018

hotel was ok/average. newer hotel but not as clean as you would expect. there was alot of dust/dirt near the floors, especially apparent near the baseboards in the bathroom. room size was spacious. didn't get to try the complimentary breakfast because we checked out early in the morning.

"Cancellation Policy Loses Our Business"

1
15/03/2018

We had a two-day trip planned to Lampasas. This BW was totally booked for the first night we wanted to stay there, so I just booked the second night. For the first night we stayed in the nearby Copperas Cove Best Western, which was HALF the price and a lot more customer-friendly - we WILL be back to Copperas Cove's hotel, and highly recommend it! Anyway... On the morning of the day we were to move over to the Lampasas BW, my husband woke up with a terrible cold. We called to see if we could cancel our reservation because we needed to head straight back home to get him well. We spoke with Jessie at the front desk. She informed us their policy was a 24-hour notice is needed to cancel without a charge. We understand that is their stated policy but also from previous experience with other hotels with similar policies, there is manager's discretion to alter that policy. I can't speak highly enough of the Holiday Inn Express in Gatesville, TX, also not too far from Lampasas, when they gladly canceled our reservation when the softball tournament we were coming for was rained out the first day of our stay. The tournament resumed the next day though, and we happily made another reservation at the hotel. Christian was the young man who canceled our reservation with no problem, even though their policy was also to provide 24 hours notice. In other words, you have MANY OTHER choices of places to stay when visiting Lampasas and I would recommend ANY OF THEM as opposed to THIS Best Western. The Inn at Lampasas is wonderful, and will allow pets at no charge, if you require that. Also, Copperas Cove is only about 20 miles away from Lampasas and their hotel is great! DO NOT STAY AT THIS BEST WESTERN! Customer service is important to customer loyalty. We have family we visit in Lampasas quite often and you can bet we will be staying anywhere but HERE in the future. They have taken the last they will see of our money. Sorry customer service!!!!!!!!!! .

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Ma am, thank you for taking the time to review us on all the social media sites. I would like to apologize for all the confusion this may have caused you. Customer service is definitely important to us, we take pride in being in the top 20% in guest satisfaction, cleanliness, and overall service in the Best Westerns Brand in North America. If you read our reviews we always try and please our guest. The cancellation policy is needed for several reasons. One reason is to avoid people from holding rooms until the day of arrival then deciding to cancel. As you stated the cancellation fee has been waived for you in other occasions. At this point I must stand by our policy.Thank you again for your feedback.

"Excellent place"

5
12/03/2018

Will definitely stay again. Great location for Hill Country adventures. All the staff was amazing. Very clean rooms. Just overall great place to stay. I love the feel of the smaller hotel and newness of it.

"The Best Stay Ever!"

5
27/02/2018

We want to say, Thank you to the staff @ the Best Western Plus in Lampasas, TX. A Special shout out to Two of our Favorite People Ms. Jessica the Clerk and Mrs. Susie the cook. Thank you Ladies for the Great Hospitality, Friendliness and Genuineness. We truly enjoyed our stay and look forward to coming and staying again. We also wanted to say, Well Done to the Hotel own. You have a Lovely Hotel it was very clean, neat and it smelled Great. We were very impressed with the Hotel and the very Pleasant Staff. Thank Y'all again and we will see you soon.

"Weekend visit"

5
18/02/2018

Great 2 night stay. The hotel was clean and pet free which is a plus due to my husband's allergies. The staff was great. Beds are comfortable. Breakfast included a good selection of items. The hostess was friendly and kept the buffet well stocked and the area clean. We will definitely stay here again when we are in the area.

"One yr New"

4
18/01/2018

The hotel still has the feel a fresh new feeling after a year in operation. A typical "free" chain breakfast - maybe not as good as some but better than others. Staff was very friendly and had a good customer service attitude. Rooms were still fresh after a year of operation and showed no signs of wear.

gm821, Front Office Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for taking the time to fill out a survey! We are happy to hear that you enjoyed your stay and that the hotel still has that fresh new smell to it! Our team always tries to make everyone's stay enjoyable! We hope to see you back soon! Thank you! Front Desk Manager Jessie Scott

"It is what it is..."

4
09/01/2018

My wife and I were impressed with the staff and the cleanliness of the lobby and room. Everything was very well put together and the staff was extremely helpful and courteous. However, the mattress in our room was extremely hard which caused some major discomfort and didn't allow us to get very good sleep. We woke up with sore shoulders and hips due to the stiffness of the mattress. We were also "underwhelmed" by the quality of the food at breakfast. For the most part there was a good amount of choices (waffles, yogurts, cereal, sausage, etc.), however the eggs were not fresh (fake) and the coffee was not much better than what you'd find at a gas station. Overall, we'd stay there again if we had to, but just because of the location (close to family) and we'd probably bring a mattress-topper.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
I am sorry to hear that you did not receive a great nights sleep. We will utilize your feedback to improve others experience. Thank you for taking the time to share your experience with others.

"Here for hunting trip"

5
21/12/2017

Stayed here 2 nights for trip to Colorado Bend State Park for a drawn hunt. Very clean and up to date. Staff was excellent. Parking was very good and well lit. Would definitely consider staying here again.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you very much! We look forward to seeing you again!

"Book early!"

4
19/12/2017

This hotel is a good value, very clean, friendly staff. This is the only hotel in Lampasas that I will stay at. Unfortunately many people feel the same way so if you are planning a trip to Lampasas book this hotel as soon as possible.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Awww what a nice thing to say. We are honored to have you as a return guest! We will see you next time time you're in town!

"Very Nice Best Western"

5
26/11/2017

Beautiful, clean, good breakfast, nice pool with cabanas. Probably the best Best Western we have ever stayed at. Everything is brand new. Very nice! You can't go wrong with choosing this hotel. Easy to get to.

gm821, Front Office Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for taking the time to fill out a survey! We are so happy to hear that you enjoyed your stay with us, and liked our hotel! We trying to make sure that every guest is comfortable and has a great experience here with us! Hope to see you again! If you need anything or have any questions you can contact us at 512-556-2100. Thank you again! Jessie Scott Front Desk Manger

"Fantastic staff "

4
22/11/2017

This is a very new facility. The staff are quite an asset. Only downside the waterproof mattress cover crinkles when you roll over in bed. Linens bed and plows were very comfortable. Had to ask for additional towels. I don't understand why a king room doesn't get more than 2 towels. Many women require a towel to dry their hair. Breakfast was nice.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
I am one of the women who requires an extra towel for my hair, so I totally understand needing more towels. We do have standards we have to follow, but next time when you're checking in or making a reservation just let us know how many towels, and we will make sure to accommodate you! Thanks for the nice review, and we will see you next time!

"Great new place in Lampasas"

5
15/11/2017

Beautifully landscaped, modern amenities, thoughtfully designed, and comfortable beds. We stayed here the night before a short visit to Colorado Bend State Park. Staff was professional and helpful. Highly recommend.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you!!!

"hunting trip"

4
13/11/2017

friendly service and clean rooms . breakfast was out at 5:00 am which is good for deer hunters. would recommend this hotel to other hunters. only problem was wanted to stay an additional night and they were sold out ... that was my problem for not booking room before hand

"Comfortable modern hotel "

4
11/11/2017

Stopped here with wife. King room was spacious with sitting area as well as desk. Bathroom had large shower. Complimentary breakfast wit eggs, ham,biscuits, gravy , cereals, toast, waffle maker. Everything was clean and new looking.

"One of the BEST"

5
05/11/2017

We just finished a wonderful 2 night stay here. Only a year old, it still smells new. Staff was great, especially the breakfast lady. So attentive to the guests and cleaning up. Quiet and also very convenient. Highly recommend!!

gm821, Front Office Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We are so glad you enjoyed your stay! Thank you for the great review, hope to see you all again soon!

"Excellent Experience"

5
03/11/2017

Hotel was new and super clean and service was excellent. Breakfast was very good. The air conditioning was perfect for a hot day in October. The bathrooms were very clean and we enjoyed the large walkin shower with lots of hot water.

gm821, Front Office Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for the great review, we try to make sure our guest are comfortable and have everything they need! Hope to see you all again soon!

"Excellent hotel"

5
01/11/2017

The hotel was very nice in the outside and very nice on the inside. I was very pleased with my room, comfort of bed, and cleanliness of the room and hotel in general. The air temperature was just right. The desk clerk was very nice. My receipt was put under my door so I didn't have to check out. I left my glasses in the room after check out and the staff went out of their way to help get those shipped to me. Very satisfied with this location.

gm821, Front Office Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We are so happy you enjoyed your stay with us, and that we were able to accommodated your needs! We try to make our guest as comfortable as possible. Hope to see you again! Thank you!

"The only place to stay in Lampasas..."

5
29/10/2017

The hotel staff was very helpful, accommodating and professional. Property is new, well-maintained and well-managed. I experienced no issues whatsoever. The breakfast buffet was good and the coffee was freshly brewed. I will stay here again when passing through Lampasas.

"Clean, friendly service"

5
28/10/2017

I arrived in the early evening on a Saturday night. The clerk gave me a wonderful room with a walk-in shower. I inquired about where to eat and he printed off a list of local restaurants with suggestions. My sleep was peaceful. The next morning the breakfast was superb and the kitchen help came out to check the food often. This was a superb place to stay if ever in Lampasas or passing through and need a clean, quiet place to stay.

"Good Stay"

5
27/10/2017

Clean room and nice people. You accommodated our group of 65 with ease. You found ways to shift with our needs for a quick meeting space and for luggage storage for our check out day. Super friendly and helpful staff.

"Pricey for area but excellent"

5
16/10/2017

Excellent facility, especially for the hill country. Seemed overly high-priced compared to other weekends.Bathrooms were very nice. One of the nicest continental breakfasts I've had.Free Wi-Fi was pretty speedy.

"A week. "

4
10/10/2017

I stayed here a week. The hotel is nice. It's less than a year old. The staff is great. They are all friendly and professional. The parking lot is small, so if you're in a big truck and/or towing a trailer, you need to park on the street in front. Also, the internet kept kicking me off ... I don't think it gets good signal on the top floor. I enjoyed my stay though.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for your feedback. We are pleased to hear that overall we were able accommodate you. I will be having someone out here to check the WiFi on all floors to make sure all our guests are getting the best use of our WiFi. Thanks again, and we will see you next time!

"Wedding Block of Rooms"

5
09/10/2017

My daughter got married and I blocked rooms at this hotel. All the guests from the wedding just went on and on about the quality of this hotel. The entire staff went above and beyond the call of duty to make the stay very comfortable. The guests all had bags in their rooms on their arrivals and I knew nothing about this. I really appreciate all they did for us. This is a top notch run operation. The cleaning staff went above and beyond to help my friends they arrived late and the room was not clean and they were going to late to the wedding and the cleaning staff had the room ready in like 10 minutes. THANKS SO MUCH!!!!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
With all the worries a wedding can bring, the last thing you need to worry about is your HOTEL! We enjoy making our guest happy, and do whatever it takes to go the extra mile. Thank you for sharing your experience with others, and congratulations on gaining a Son in Law! See you next time!!

"Nice place to stay!"

5
04/10/2017

One of the new hotels in Lampasas! everything is just around the corner! Pleasant staff and nice accommodations! Would recommend a stay here if you need a place in the area! Golf course and park are right around the corner! HEB and Walmart within easy driving distance!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We love being right in the middle of Lampasas. Thank you for the recommendation, and we look forward to having you again!!

"My Stay"

5
03/10/2017

This is the best hotel for service, friendliness, cleanliness, price and accessibility. The staff will go out of their way to make you feel comfortable. The rooms are clean and spacious. The breakfast is outstanding. For business or leisure this Best Western in Lampasas is the place to stay.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
You are too sweet! Thank you for noticing our efforts. We all love making such an impact on our guests! Thanks for staying with us, and we will see you next time!!

"VisitING the area"

5
25/09/2017

The stay at your hotel made the trip very enjoyable.There is noting like checking in into a hotel with a friendly person at th desk.The only small part that bothered me was my card was charged ahead of time.This made me feel as if I was not trusted to meet my obligations.I even called when I was running late.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We are pleased you enjoyed our hotel. I would like to apologize for making you feel as if you were not trusted to meet your obligations. That was not our intentions. This was only done to secure the room for you. I do apologize. Again thank you for staying with us, and we hope you will be back soon!!

"Great nights stay"

5
25/09/2017

We stayed here after wussing out camping in the 100 degree heat. All I can say is it was absolute heaven. The guy at the front desk was very friendly and helpful. He printed out a list of his favorite restaurants in the town. The shower was great and the air conditioning worked fantastic. The hotel is located in a great area right off the main street in town. If we even happen to pass through here again and need a place to stay this will be it.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Nothing is better than planning a trip and making changes along the way. We are pleased we could be a part of your trip! Next time your going camping- give us a call, we will save you a room!! Thanks for sharing your experience with others! See you next time!

"Nice and New"

4
23/09/2017

All aspects that the hotel could control were quite acceptable. We would, however, recommend, that when a party with young people check into two different rooms, they be sequestered away from those who asked for quiet, for the hallway at 3:00 a.m. was anything but. Once the lengthy conversations and numerous "I love you" utterances had been concluded, the noisy ones finally settled in, after of course posting "Do Not Disturb" placards on their doors. Some people's nerve never ceases to amaze me, and, shall we say, they were up with the chickens along with us, as our noise matched theirs from the wee hours before. All this, of course, was beyond the hotel's control and we though it futile to complain, because nothing could be done other than my own retaliation in the morning. The hotel itself is new, bright, and quite comfortable and well-maintained. The bed was comfortable and with the exception of noisy neighbors, we would have enjoyed our stay more. We'll give the another try.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Oh no! Im so sorry!We do have a rule in place for situations like this. Please if this ever happens again contact the front desk. Thank you for still being so positive towards our hotel, and understanding. We look forward to you coming back!

"September 2017"

5
21/09/2017

Highly Recommend this "Excellent" Hotel. New opened about 10 months ago. Excellent Location! Staff was excellent and went above an beyond! Room was very clean, mini fridge, microwave and coffee pot, bed and pillows very comfortable, very clean bathroom, rain show head, water pressure excellent. Breakfast was excellent by Susie. Pool and recreation (Grill Available) area very nice, exercise room had about 3/4 different equipment available. Very safe environment!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Wow! What an amazing description of our hotel! We also love Susies cooking. Maybe a little to much. Lol. Thank you for staying with us, we will see you next time!

"Wonderful stay!!!"

5
19/09/2017

Hotel staff was extremely friendly and accommodating! Hotel is beautiful and clean! Beds and pillows very comfy with quiet rooms! Slept like a baby!!!! And to top it off, Susie makes a killer breakfast!!! The best breakfast at any hotel I have ever eaten at (and I travel for work so I've been to a bunch)!!! Please go visit this brand new hotel, you won't be disappointed!!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We really appreciate you giving us a chance. We are pleased to know you enjoyed our hotel. Susie does have an amazing variety of breakfast daily, that we all enjoy a little too much. Lol. Thank you for supporting us, and we look forward to your business in the future!

"Great stay"

5
05/09/2017

The Best Western in Lampasas Texas is a clean and enjoyable hotel. They do go above and beyond to make their guests feel welcomed and comfortable. I feel it was a safe environment and would recommend it to one and all.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you so much! We really enjoy our guests! Hope you will be back to visit soon!

"Spent night on way out of austin"

5
16/08/2017

This is a very new hotel. Staff was nice and the room was clean. We arrived very late and parking lot was well lit. The room was a great size and had a mini fridge. I didn't go down for the free breakfast but my friend did and she said it was good.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for staying with us! We are pleased to know we were able to meet your expectations!

"Great new Best Western in Lampasas"

5
08/08/2017

Many new chain hotels early challenges with both facilities and services, but this facility appears to have worked out its kinks and is running very well. During our stay, the staff was quite friendly and the facilities are better than we expected. There was a "new hotel" smell, but rather than bothering us, it reminded us that the hotel's construction was relatively recent. We will definitely stay there again when visiting Lampasas.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We would definitely appreciate you staying here again. We enjoy pleasing our guest and reviews like this one, makes us strive even harder. Thank you for sharing your experience with others. See you next time :)

"Extremely Nice"

5
31/07/2017

Brand new built - maybe 1-2 years old. This is easily the nicest BW and hotel around and puts most of the other brands to shame. Plus Lampasas is a way nicer town to do stuff in than the ones within about a 1hr drive. Room, pool,(salt water not chlorine), access, staff all excellent. Good breakfast - get kolaches if they have them. Great rates too. Stay here you wont regret a thing.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
You're so sweet! Thank you for sharing your experience with others. We work hard to be the best in this area, and we appreciate that you noticed! We will see you next time!!

"AMAZING STAFF"

5
29/07/2017

My husband and I are staying here for an extended amount of time for his job. Thanks to Crystal and her awesome staff they have made our stay feel like a 2nd home. Our room and entire hotel is always spotless. The complimentary breakfast is delicious everyday. We recommend this hotel 100% !!!!!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you so much for sharing your experience with others! We enjoy having you here, and look forward to many more months with you!!

"Great Experience"

5
17/07/2017

Hotel and staff were top notch. Staff was friendly and professional. Facility was clean and comfortable. Breakfast was good. Hotel could use a few more parking spaces during sold out times, but I would highly recommend compared to other options in the area.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you very much for sharing your experience with others. We hope you will stay again soon!

"Clean, convenient"

5
13/07/2017

Very nice hotel for small town. Room was clean. Convenient location for day visit to Colorado Bend State Park. Breakfast had typical variety for a breakfast buffet, but there was something for everyone. Would stay here again.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
thank you for sharing your experience with others! See you next time!

"Spring Ho"

4
11/07/2017

I stayed at this hotel during the Spring Ho festival held in Lampasas the 2nd weekend of July every year. I was on the ground floor near an exit and across from the ice machine and workout room. The only time I heard any noise was on Sunday morning when everyone was checking out. Otherwise it was very quite. The rooms were very clean and the cleaning staff was attentive to our needs. This hotel is new so the rooms are in excellent condition. Will stay there again.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for sharing your experience with others! We will see you again next year!

"Love it"

5
08/07/2017

Everyone was perfesiional.rooms were clean and tidy . Noise level was perfect . The staff was very knowledgeable about everything that was going on in town for that week . This truly one of the best experiences I've had in Lampasas yet . Thank you everyone !

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
With our busiest time of year, we are pleased to hear we were able to make your stay the best ever! We hope you will return again next year!!

"Service was good. Stinky bed though."

4
05/07/2017

Ok, but the bed stunk?? It was hard to sleep because of that. Otherwise it was ok. I wanted to tell the staff, but they were so good to us that I didn't complain. I just couldn't stand the smell of the bed. It was like old sweat (the best way I can describe).

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Please know this has taken me by great surprise. Our housekeepers work very hard to ensure our rooms are clean! I will personally be looking in to this, to see where we dropped the ball. You know, my staff is pretty amazing but they are only amazing because of the feedback we receive that helps us improve daily. Always let us or any other Hotel know about any concerns you have about your room. We are here for you. We hope you will give us another try. Thanks for the feedback! We do appreciate it!

"Clean New Hotel"

4
05/07/2017

This is a clean new hotel that has average service and a sub-par breakfast. We had a good nights sleep on a clean bed and if that is a top point for you this is the place. I understand that small towns don't offer much in the way of new/clean hotels and this was a big point with us. It was a little disappointing that the breakfast wasn't a little better... I can get past the powdered eggs with the tiny bits of ham...but not having bacon and or sausage and english muffins and or bagels isn't asking much to include. Not everyone is 10 years old and wants waffles. I will summarize that overall this was a good experience.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for your feedback! We work hard to keep our hotel looking new and clean. We have made some new changes to the breakfast menu. So we hope you will enjoy it next time you are in town.

"Best night ever!"

5
03/07/2017

After a long drive to look at real estate and a lot of walking on 88 acres in the heat we were glad to check in at the Best Western Plus in Lampasas. They had our room ready and it was emaculate!! Our daughter was ready to hit the pool and so was I! The pool was wonderful! Beautiful decor with 2 waterfalls and crystal clear water. After about 2 hrs of swimming it was time for supper. Lots of places to eat nearby. Came back to the hotel and showered and relaxed in our beautiful comfortable room watching DIRECTV just like at home!! I feel asleep and slept so comfortably. It was a great experience!! The next morning the free breakfast was a smorgasbord of a tempting variety of tastes. Everything we tried was delicious with the exception of the scrambled eggs that tasted like powdered eggs. Thank you for a wonderful stay and a great nights sleep! What a nice way to recover from a long drive!

"Wedding weekend"

5
26/06/2017

This is any EXCELLENT place to stay motel is clean and great good location. Staff was very friendly made you feel very comfortable like you were at home. Housekeeping staff for floor 2 was amazing and night clerk was so helpful and they seem to care about you and your comfort

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for sharing your experience with others. I truly believe that our Housekeeping staff does not get enough credit for their hard work. Thank you very much for noticing their effort! Our entire team, enjoys being able to see our guest happy. We definitely use this to motivate us each day! Thanks again for sharing!!

"Great Accommodations"

4
23/06/2017

Excellent place to stay in Lampasas with a friendly, accommodating staff. Only negative would be in regard to breakfast. There was no separate meat item such as bacon or sausage offered (scrambled eggs had sausage mixed in every day) and only limited variety of fresh fruit.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for bringing this to my attention in regards to breakfast. I have spoken to our breakfast department, and we will make sure to always have a separate meat available. We have also added Fruit on a stick to our daily menu. We always use our guests feedback to make their next stay a little more pleasant. Thanks again!!

"Great hotel stay"

5
18/06/2017

Very nice hotel. Staff was friendly and kept the breakfast area clean and well stocked. The hotel is new and smelled clean. The room had a mini fridge, microwave and coffee maker. It also had a chair and ottoman which was nice to relax on. Would definitely stay again if in the area.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you!! We are pleased to hear you enjoyed your stay!! We work hard to keep our hotel clean with the goings and comings of traffic. So thank you for noticing. See you next time!!

"Best Hotel in Lampasas"

5
11/06/2017

Of the 3 hotels in Lampasas, this one is the newest and nicest. Friendly staff, very clean, excellent breakfast buffet, large pool with tables and chairs around it and large well appointed rooms and bathrooms.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We appreciate your compliments on our Hotel! We work hard, we have fun, and most of all we love seeing our guest happy!! Thanks for the great review, hope to see you soon!!

"A little more training would make a difference"

3
07/06/2017

Made reservations through Travelocity for 2 rooms/2 nights and gave a credit card number to guarantee my reservation. While in route to the hotel I was alerted by my bank on 4 different amounts being charged to my credit card from Best Western Hotel. I made no fuss about it and figured I would handled once we arrived to the hotel. Upon check-in I mentioned to the front desk & they said they would look into it. When it was time to check out the front desk would not give me a receipt because they claimed I booked through Expedia (actually it was Travelocity) and they were the ones that charged me. I showed them my receipt and manager insisted it was not the hotel. Once I returned home I called my bank and not only were the charges from the hotel but they over charged me. I had to call the hotel and break it down to them in order to get a refund. I understand it's a new hotel but a little more Management training would help. On a different note please have them change the air freshener they use in the rooms. Both of our rooms smelled like Musk Cologne. Not very flattering.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
I would like to apologize again for any inconvenience we may have caused you. Expedia now owns Travelocity, Orbitz, Hotels.com, Hotwire, Trivago, CheapTickets and eBookers. When we receive a reservation, most of the time we can only see that it was made by Expedia, not the actual company it self. Also because we have a contract with Expedia, We are not able to issue out receipts that are paid by Expedia. Once a guest checks out then Expedia will send an email with a receipt to that guest. We did however over charge your personal card by $13.00. I am truly sorry for this inconvenience. I have spoken to my entire front desk, to ensure they know the importance of paying attention when charging for items out of gift shop or other items purchased at our location. I am sorry we let you down, and that is not the impression we wanted you to leave here with. If I can be of further assistance..please contact me at 512-556-2100.

"Okay"

3
05/06/2017

Hotel was new and clean but built to min. standards so was just acceptable. Part of the staff was great rest of not trained well enough. Breakfast was okay, but juice contained did not work so had watered down orange juice.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
I am sorry to hear that you had an "Okay" stay. If you would like to discuss this further, please contact me . 512-556-2100. All feedback is appreciated, an d used to help improve our Hotel on a daily basis

"Great for Spartans!"

5
28/05/2017

We needed somewhere to stay the night before competing at the Austin Spartan Race. It was so clean and the staff made sure we knew they would be having healthy options available for Spartan racers for breakfast. The pillows on the bed were too thick for my liking, but I am extremely picky when it comes to pillows. All in all a GREAT stay for that area.

"Very nice & new, I like it "

4
23/05/2017

Very new, so nice and clean and in a good location. Hope it stays that way. No complaints. There are 2 restaurants in VERY close walking distance. Convenience store across the street with gas and other stuff

"T Williams"

5
08/05/2017

Had pet friendly rooms, very clean and fresh. In walking distance to city park along spring fed river. Will definitely stay again. Only 29 miles to Colorado Bend State Park. Excellent German restaurant on the square.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for sharing your experience with others! I actually love that we are so close to the park as well. I have enjoyed many peaceful lunches there! Thanks again!

"Clean, quiet, comfortable"

4
24/04/2017

I stayed one night at this hotel, using it as a base for going to Colorado Bend State Park. The staff were very helpful (including getting me change for park entry fee, getting me a plate and plasticware for warming my take-out dinner when I arrived back late, etc). The room I rented was spotless; bed was very comfortable. I didn't hear any noise from the hallway nor surrounding rooms. Great place to stay.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
We truly enjoy being able to make our guests stay as comfortable and pleasant as possible. Thank you for sharing your stay with others. We hope you will be back again soon!!

"FANTASTIC STAY!!!!!"

5
24/04/2017

We stayed at the Best Western Plus in Lampasas while visiting Colorado Bend State Park. This hotel is THE place to stay - we are already planning a trip back. The staff members are sincerely kind and very thoughtful, always ready to greet you with a smile. The room was immaculate and VERY spacious and has a VERY comfy bed. Shower pressure was great and the water stays nice and hot. Breakfast was fantastic, with a lot of options. We will definitely be coming back!

"Clean and comfy"

5
21/04/2017

The rooms were very clean. The staff was helpful, friendly and professional. A hot breakfast was served and was good. The hotel was convenient to the area of town we needed to be in. We had a large family group and they allowed us to use the breakfast area to have a late dinner together bringing in outside delivery food. A/C worked well. No complaints at all!

"Nice but rooms not cleaned"

2
19/04/2017

We stayed here 3 nights. The day we arrived our room was fresh/clean. The next 2 nights nobody had made the bed/changed the sheets, picked up the towels or left fresh ones despite the "Please make up room" sign being on the door. This soured us on the whole experience, which is too bad as the registration desk staff was great, the building new and they did have a nice buffet. We will probably try the other new lodging establishment the next time and hope they can do better.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
When returning to work on Monday, this was brought to my attention. I take full responsibility for this happening. It seems that the new do not disturb signs I ordered, have 2 sides. One that states Make room and the other side that states Do not disturb. I did not know this at the time therefore did not relay this to my team. I truly apologize for this. I hope you will try us again in the future, we really do take pride in our work, and we do our best to accommodate our guests here. Thank you.

"Impressive"

4
14/04/2017

I am a travel agent with hotel management background. I walked the entire hotel inside and out. It's a brand new property only open 5 months. The bed was comfy. The room was clean. My largest complaint was we had a room with a kitchenette. The sponge in the kitchen was used. I suggested to the manager they replace the sponges with each new guest for sanitary reasons. I was impressed to find a restroom inside the fence with the swimming pool. For a small town the hotel had a wonderful large boardroom! I highly recommend staying here should you be in the area. I too would return.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you very much for your feedback. We agree with you 100% on the sponges, and this will be addressed immediately. As you know the hectic life the hotel business may bring, so we utilized our guests feed back help us improve daily. Thanks again for the great review! Hope you will join us again soon :)

"My stay at the Lampasas Best Western"

4
11/04/2017

It is by far the best place to stay in Lampasas, I will stay again when visiting friends while there. Interesting places to view from this area. The weather was great. The staff was very polite and nice. had a good time.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for sharing your experience with others! Hope to see you again soon!

"Nowhere"

5
08/04/2017

We were tolt thatthere were no motels in Lampasas. Imagine our surprise to find a Best Western Plus.An oasis in the middle of nowhere. Had a place to park our trailer and outstanding staff. Will stay here again.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
I am so happy you found us!!! Thank you- for your kind words! We hope to see you again soon!!

"Nice, new Hotel, but need to upgrade bed linens to achieve 'plus' status"

3
07/04/2017

Hotel was similar to other BW Plus where we've stayed in the last year. Nice Hotel, friendly staff, typical breakfast. Central location, etc. However, the bed linens especially pillow cases felt low quality and scratchy. I thought that I was just over critical... Until my spouse made an unsolicited comment about the pillow and top sheet being scratchy. If they want to meet "plus" expectations for the newest and most expensive hotel in the area, then this should be addressed.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for your feed back! We enjoy hearing what pleases our guests and what needs to be addressed. The bed linens are a great example, and I will do a some researching on this. Thanks again and we hope you will be back soon!

"Highly recommend"

5
29/03/2017

Room spacious and clean, location was perfect for us. Staff friendly and helpful in every way. Quiet location. Would like to see a larger coffee maker in the room; but with everything else being near perfect we could let that slide...

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you very much! We appreciate you sharing your experience with others! We truly work hard to make sure each guest enjoys their stay!!

"Best Hotel in Lampasas"

4
28/03/2017

Newest Hotel in Lampasas & the Best Hotel!!!!!! However there is No Hot Tub in Lampasas at all......... not even in rooms.... great décor breakfast is good too.. Coffee needs to be stronger!! other than that Great Hotel!

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you very much!! I definitely wish we had a hot tub as well!! LOL. Thank you for staying with us, we really really appreciate your feed back! See you next time :)

"Lampasas Best Western Review"

5
21/11/2016

Myself and several friends were on a motorcycle trip in the area of your hotel and decided to make an unscheduled stop for the night. Your entire staff, from the girl that checked us in to the girl that checked us out were a pleasure to deal with. I will stop there again on any travels that brings me to your area. Your facility was clean, neat, and well kept. You can be proud of you entire staff.

gm821, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you very much, I appreciate your feedback. I take pride in knowing that my entire staff is genuinely caring and concerned with each guest experience. I will read this to our staff in our morning meeting. Thank you for staying with us, and we will see you next time.

"Brand New, Super Clean, Comfortable Bed"

4
12/11/2016

Stayed in this place one night. Really loved it, except the WiFi did not work. If you go there bring your own ethernet cable until they work the bugs out. Otherwise my stay there was PERFECT! The pool area is beautiful. The free breakfast is great, including sausage, scrambled eggs, and great orange juice.

, General Manager at Best Western Plus Lampasas Inn & Suites, responded to this review
Thank you for being so understanding! We are working on the wifi TODAY.I am so sorry you encountered this problem, but i am also pleased to here that your stay was more then pleasant. We hope you will stay again soon!