Best Western Hotel Brussels South, Ruisbroek

This is essentially a hotel in a motorway service area south of Brussels. Its quite new so everything inside is clean and mostly well designed. The good points: reasonably priced; rooms are not large but comfortable and have good soundproofing from road noise; plenty of free parking; free wifi; pleasant staff; ok restaurant. The less good points: no power sockets anywhere near the bed - for a new-build hotel this is amazingly poor; its very popular with coach tour groups so be prepared for long queues, noise and crowds every time a bus/coach arrives; poor soundproofing between rooms and from the corridor - every footstep is audible; breakfast selection/quality average at best.

Stayed here for 5 days in May 2017 for business. In general, it's an OK hotel. Good points: - Good service from front desk - Free gym (if you are a rewards member). Also free bottled water at the gym. - Large (free) car park - Rooms are modern and clean (but small) - Air conditioning is good (but sometimes they turn it off from the front desk even when you are in the room using the air conditioning) Bad points: - This hotel gets large tour parties. Breakfast can be extremely busy and once they ran out of food by 8 AM (manager refunded me the cost of breakfast). Generally service at breakfast is slow and they don't always re-fill items (e.g. milk) unless you ask them - Wi-fi is extremely slow (around 0.1 Mb/sec) in the evenings. During day time, average speed was around 4 Mb/sec. - Hotel restaurant is closed on weekends and public holidays. Nearest food outlet (fast food) is a few minutes by car (or 15 mins walk) - Nearest town with restaurants is about a 10-12 minute drive in the car - Sound proofing can be better as you hear doors slamming from other rooms - Tour groups tend to be noisy in the mornings

It's a pretty simple, no-frills Best Western. The location is right off the highway, so it's super easy to get to and there is ample parking. It was really clean inside and everything seemed pretty new. It's not very well insulated for sound, so it could be a little noisy when people were opening and closing doors or talking in the hall. My biggest complaint: There are picnic tables right outside some ground floor windows (including mine). People would sit there, talk loudly and smoke. The smoke would seep into the room through the closed window. There was a separate smoking area outside, but the staff doesn't do a good job of encouraging people to use it because they put ashtrays on the picnic tables.

Good Points + Got the disabled room, very spacious + Good free parking, no hidden charges + In room tea/coffee + bed was comfortable + room was quiet + wifi very good + individual toiletries ... and the not so good... - Receptionist really would have preferred not to talk with customers - no ironing board - no bedside sockets (come on?) - no shaving mirror - no shaving mirror - no bathtub

Simple, not expensive and offering a good quality, this hotel has nice modern rooms with flat screen, Nespresso coffee maker for free, italian shower and comfortable bed. Ideal place for 1 night. Free parking available on site.

Simple, but excellent hotel as basis for business or leisure in the Brussels area (if you are with a car - I have no experience with public transportation from this hotel). Comfortable bed, clean bathroom, Free parking and WiFi. The breakfast was also excellent, and I could not notice that a big group ( 2 busses) had breakfast just before I arrived at the buffet.

Neat and cozy..good for overnight stay. Comfortable and specious room though not much to see around. In first look it does not look like a Hotel but once you enter you can realize with good ambiance at reception

An ideal overnight or weekend away hotel to base yourself for a visit to areas in South Brussels. The hotel is on a motorway service area, but is in a quiet location. There are no restaurants in walking distance, they are some a short drive away. The hotel is clean with comfortable beds, and I would stay here again. The breakfast is expensive at €12, so give that a miss and go into the service area next door instead.

A very handy place from which to see this amazing museum site. Good easy accommodation to use with limited restaurant. The biggest problem was interpretation of the 'get to' instructions we received and perhaps a lapse of memory of the photograph on the advert that we did not have with us. The hotel is ON the Brussels ring road next to the service station so you should not leave the motorway as we did!

It is blantantly situated on the E19 motorway. For a motorway hotel this was actually exceptional. I knew we could count on Best Western when I made the reservation, but this surpassed my expectations. They know exactly where they stand in the market and deliver accordingly. From the young eager service at the front desk, accommodating us after we realised that booking.com had not really communicated with them, to lending us a plug UK/B converter free of charge, to understanding that we were not part of the wedding party and so putting us upstairs in a separate more quiet area. The rooms were perfect. Modern up to date and practical. A card light switch insured the hotel keeps up its green credentials. It helps that this hotel in particular was purpose built. The decor is typical executive, slightly cheerful but functional and exact. The bathroom with a big shower space is just the right size. The bed was extremely comfortable and the noise of the motorway was non-existent. Simply amazing trick they pulled off. Price was right on the money. And access super practical for a motorway departure obviously. We didn't have time to stop for breakfast, but I regret that, personally. I am proud to say it will not be the last time I indulge in a motorway best western hotel. Value, cleanliness and service. No other reason to go there, but they didn't disappoint. 10/10.

Travelled with group tour . Seeing old remarks I had fear in mind about Air Condioning & noise problem. But to my surprise Air condioning was working very well & there was no noise from High way inspite of my room was High wayfacing . Beds are very comfortable. Breakfast was good. I would like to give special thanks to Hotel because I had left my Bag on reception at the time of departure in morning & realised in evening after reacing Paris that it is missing. We contacted Hotel & they confirmed that it is with them. They were kind enough to keep it for 2 days before

Quite a pleasant place, though out of the way. Small rooms but comfortable and clean. Nice food, though service was a little slow. The only real issue was the rooms were far too hot and we couldn't do anything about it. We were overlooking the motorway so couldn't open the windows and the air-con switched itself off. Not perfect, but I would use it again.