SureStay Plus Hotel by Best Western Point Richmond,  Richmond

3.5/5  - basé sur 15 notations.
915 W Cutting Boulevard, 94804-2027, Richmond, United States - visualizzare mappa
+1 510 237 3000 +1 510 778 9506

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  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Il nuovo SureStay Plus Hotel by Best Western Point Richmond sta per aprire le porte e invita i viaggiatori a scoprire uno dei marchi più recenti della catena alberghiera Best Western. Tutte le camere sono spaziose, ristrutturate di recente e dotate di microonde, frigorifero e macchina per il caffè. Gli ospiti registrati hanno inoltre accesso alla nostra piscina all'aperto stagionale e alla palestra e possono approfittare di una colazione all'americana completa a buffet gratuita.

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Qualità del sonno
SureStay Plus Hotel by Best Western Point Richmond,Richmond
  • 5
    « Family trip »

    Our experience at SureStay Plus Point Richmond Hotel was AMAZING!!! Upon entering the hotel to check in we were greeted by a young lady at the front desk. Her name was Vanessa, she was very nice and helpful to us with everything we needed to know about the area and directions. The rooms were big,clean and the beds were very comfortable. The services provided there were great and the food was delicious. I recommend this hotel the rates are reasonable in that area compared to others. Thank you guys for the great hospitality. We will definitely be coming back soon. -Family Ochoa

    « Great Stay »

    Been working at the P66 Richmond Terminal for 4 months now and have been staying here since. So far everything has been great. House keeping does a great job and place is kept up on a daily basis. Anything I need I just walk to the office ask, and it always gets taken care of. I met the manager. She's very grateful we chose Sure Stay and let's us know all the time. Breakfast is always good and on time. All staff is managed well and has great customer service. This hotel is located in an industrial area so no problems with theft of people walking around the hotel that shouldn't be there. I would recommend Sure Stay in Richmond for these reasons.

    « Great hotel »

    Been working out here for a couple of months now and I've never had a problem in this hotel great staff ... close to everything, nice area a lot of remodeling going on this will definitely be my hotel everytime I come out here

    « New management has improved this Hotel »

    If you are visiting San Francisco and willing to save lots of money this hotel is affordable. Distance to the Icons of the city are 30 to 40 minutes away. At the beginning we had our concerns about staying at this hotel due to the prior reviews. The new management is truly turning the bad reputation around. 75 percent of the customers are oil field workers that just want to rest. The rooms are clean and the cleaning crew is amazing. They are polite and attentive to the needs of the clients. Front desk is fabulous. The ladies at the front desk are ready to help at all times. The property has been updated with a contemporary taste. The lobby has electric colors, very vibrant and are very eye pleasing. This hotel is gated and a security guard walks the property. I highly recommend this place.

    « Miss chevron »

    Wow when I pulled up was like I am not staying here then I walk into office and it's beautiful and the front desk staff was so nice and smiling .then I was asking about the rates for Chevron and the manager came out I think her name was Janine and was very helpful and wow breakfast was so good at 6 am but didn't have time to eat cause I had to be at work so I asked to take it with me and front desk staff I think her name was Eva said sure I will be staying here at this hotel for the next week and I'm very happy with my stay and the clean rooms are so nice with big flat screen TV and the beds are awesome thank you surestay plus point Richmond

    « Great Stay! »

    At first I was a little nervous because of some of the reviews on here, but I am happy to say that I am completely satisfied with my stay, and will definitely be returning. The staff was very helpful at check in and very welcoming! Summer checked me in she was very sweet and had no trouble accommodating to my needs and my Jeannine the manager has an amazing sense of humor. My favorite part had to be the rooms very clean and had usb outlets right next to the bed how convenient!

    « Well... »

    The property is clearly under a renovation, which was probably much needed based on the past reviews. The rooms are very nice, clean, and comfortable. What we had problems with was the friendliness of the front desk night auditor, wifi working, people talking outside of our room and others yelling across the courtyard for several minutes at 5:15 am for at least 15 minutes (despite having a security guard on duty), thin walls, and the breakfast. The breakfast was one for our worst on record at a hotel. No butter for toast, no fresh fruit of any kind, burnt tasting coffee, no hot water, very poor selection of items. They are renovating and the rooms and outside of the hotel are nice and modern. The price was great for the actual room. Kudos for trying, I am sure it will be a great place sooner than later!

    « I would highly recommended sure stay to any one traveling to Richmond California anytime »

    SureStay by BW in Richmond 915 Cutting Blvd I would recommed staying here at SureStay in Richmond to any one traveling in this area due to clean rooms/property, couteous staff and well guarded 24hrs a day......jose rodriguez #202

    « Very friendly »

    I frequently stay here at least twice a month! The rooms are extremely well kept, staff always make me feel comfortable and parking ( I'm a truck driver ) is plentiful and hot breakfast with a lot of room! Over all very well managed property! Thank you for the great hospitality! Sincerely, Big Business

    « Worst BW Hotel ever. »

    This place is an embarrassment to the chain. We have stayed in over 100 BW's in the last couple years. Never again here for sure. A 100% non smoking hotel that allows dope smoking dirt bags to smoke their weed right outside their room door. Real enjoyable to smell that crap all night long. Our grandkids even asked, what's its that nasty smell? 6" weeds growing thru the expansion joints in the pool area. Mud and un-landscaped areas. I have been totally disgusted. Even called BW and got no satisfaction. Nearly ready to switch to another chain. Really expected better.

  • 2
    « Might be ok »

    Non-smoking only applies to inside the rooms. Management allows smoking everywhere else, so you better enjoy secondhand smoke. Cheap rates bring in workers who like to drink and party on the walkway in front of the rooms, so expect plenty of drinking, barbecue smoke, loud music, screaming and yelling. Most of these people have no consideration for others, and management tolerates the behavior. On the plus side, new bedding, towels, etc. Good housekeeping. But noisy environment, so you can wash your sleepless face with a clean towel before going out into the world.

    « A nice place »

    I recently stayed here. I have to say even though it started sketchy, i was pleased how well the staff got things in order. The room was very pleasing. It was nice having a hot breakfast( wake early its over at 9a). I had a chance to speak with Jeanine Petrow the GM. She exemplified customer service. I will stay again if im in the area. P.s. if you need a late checkout. Just ask.

    « wow »

    when I first came to this property I was like oh no . Now I came back and wow what a change the rooms are very nice the breakfast is really good and the employees from front desk to housekeeping are very nice and friendly and always has smiles on there faces thank you to sure stay plus point richmond

    « Huge difference »

    I was told this place went through a renovation. Wow there is no comparison. Rooms are very nice and service was spot on. Free breakfast was a bonus before heading out. The lady manager was also very helpful

    « Richmond Trip »

    This hotel was a pleasant surprise! The rooms have obviously been updated very recently, the room was way better then any of other SureStays I've been to. The bed and pillows were super comfortable, we slept great. I would definitely recommend this your in the area. It's clean, comfy, and affordable.

    « Nice stay!! »

    I have stayed at this place before it was a bestwestern and I got today what a change. Everything is new from Tv's to furniture. The rates are reasonable compared to the hotels nearby. Easy access to the highway. Totally had a great sleep on there new beds. Bathrooms are really nice as well!! I will be back again...

    « Consturction not renovation »

    We got booked here under Hotel .com..arrived late 10:30pm from traveling from Oregon. Theplace was under construction..we were put in second story had no numbers onit, stairway looked like they just finish the cement that morning, room smelled like construction, half of the rooms electricity did not work fan in bathroom handing off the wall, furniture looked like they just brought it in from a swap meet..should not be open to lobby had to talk to a lady thru window like you were at a gas station..system was doen so ould not give me a receipt...we were so tired we slept on top of the locks on the door. I am trying to get my money back..dangerous place..

    « No »

    If you have no other choice! Walked in there was a band playing in the reception hall that is attached to the front desk so the desk clerk could not hear us when we tried to check in. The rooms were not like the picture online. The rooms were dirty and had a smell to them. Rift raf was walking around most the night and Into to the morning. We had two rooms and in the middle of then night we had someone knocking at our door. The walls are very thin, you can hear the traffic all night, not to mention the train tracks next to the hotel which are used very often. Bring an extension cord if you plan to plug anything in by the bed. The area has nothing to offer. There is a walk up gas station next to the hotel and after that nothing but industrial. They do have security which are armed that walk the hotel at night. Stay away from here if you can.

    « overcharged at checkout »

    we sere presented with bogus charges at check out, and even though we were promised a refund, they kept most of the overcharges. our stay was prepaid for the entire stay, the office misplaced the paperwork, and charged us directly from our deposit CC. we have been repeatedly told that the person who can authorize a refund is unavailable, or any number of excuses. we were overcharged approx. $240 and refunded $170. absolutely dishonest management.

    « Run down and dirty just gross »

    The worst motel I ever stay in. Bathroom is very dirty, mattress is dirty, infected with roaches. The motel is located in a ghetto area of Richmond. A lot of noise from other hotel guest, at night you can smell reefer and smoke smell from other room. Just horrible... Got this room from hotwire , it didn't show until I paid and booked the room, thought just for one night it was ok but I was truly terrified. Will never use hotwire mystery room again.

  • 5
    « Great Place to Stay!! »

    I booked this for my daughter and her co-workers after I called the hotel and they said they had new management. We were so worried after reading the reviews, but the hotel was GREAT!!! Wi-fi, free coffee and tea in the lobby, microwave and mini-fridge, tons of parking, big clean rooms, they brought them extra towels and blankets, friendly workers, easy check in and check out, plus it was so close to the Crane Pavilion where they were working. They are already planning on booking it next year as all of their other co-workers who booked different hotels couldn't believe how nice it was.


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·Da: Interstate 880 direzione sud. Prendi l'Interstate 880 direzione nord. Usa le 2 corsie di destra per prendere l'uscita dell'Interstate 80 direzione est/Interstate 580 direzione ovest verso San Rafael/Sacramento. Prosegui sull'Interstate 580 direzione ovest/Interstate 80. Usa le 2 corsie di destra per prendere l'uscita 13B per l'Interstate 580 direzione ovest verso San Rafael/Point Richmond. Prosegui sull'Interstate 580 direzione ovest. Prendi l'uscita 8 per Canal Boulevard verso Garrard Boulevard. Svolta a sinistra su Canal Boulevard, quindi svolta a destra su Cutting Boulevard. Il Surestay Plus Hotel by Best Western Point Richmond si trova poco più avanti.