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Had a previlage to stay at this BW hotel . Room was very clean . Staff is very helpful and courteous. Free breakfast was awesome . Lobby is very clean and beautifully designed . Will stay here for sure next time when I am back to Dayton . Front ladies are very polite and helpful.
This hotel is a nice place to stay. Clean and modern rooms. Restaurant right next store. Helpful and friendly staff. Close to plenty of restaurants and other businesses. Would recommend if staying in this area.
Nice hotel with all amenities necessary. Professional and helpful staff. Clean facility with a safe location. I will be traveling to the Dayton area multiple times over the next year, and this hotel will be my choice.
Booked a double queen handicap accessible room. Confirmed first time while making reservation. Hotel called me a week prior to visit to confirm what I requested which was that they have bars near the toilet. They said they did but only had bath tub and asked if that was okay, I said yes. Got into town early spoke to the receptionist and confirmed again we were staying in a room with bars on side of toilet. We checked in at 11:30 pm, to find out they did not have any bars near the toilet. Thank goodness the receptions was very kind and helped find us a different room. She said there are no queen handicap accessible rooms only rooms with one king. It worked we were able to use that restroom. Only to realize their door opens outward into the room. But hall way isn't big enough to pass a wheelchair through! We had to open the room door to get my mom into the bathroom. Definitely poor design. Now to get a handicap person onto a tall King size bed. The people who design handicap accessible hotel rooms must not know one person who is actually handicap. It was very difficult for my mom and I to enjoy this hotel. We managed and we made it work. But would not recommend this to other handicap people. Place was very clean and again receptions was very helpful.
From not changing our room when the AC was broken, to the STICKY and freshly dirty sheets, and COCKROACHES, the atrocious smells, the hot and no flooring in the hallways, the rips and white stains on the couch, then the Staff acting like I was a liar and not wanting to do their job or acknowledge the problems when I showed them!!! Don't stop here!!! Go to Baytown and get anything else.
Staff was friendly, breakfast was good. Only complaint is not enough lighting in the room. Also several tv channels were not working, poor antena/satellite service, but overall my family enjoyed their stay.
Bet Western staff was friendly informative and fast at check in. room was clean and comfortable. the only thing they didnt have this time that they usually do is the disposable tooth brushes. other than that it was all good
This is the best hotel in the Dayton, Liberty area. Clean and comfortable rooms. Great location right off of highway. Good and shopping close by. Hotel is usually busy, but seemed to be fairly quiet stay.
Seemed like your Staff didn't know who was doing what. Everyone should have cross training together so they can see what each job demands. Room was clean!!!! Especially for staying at a Best Western!!! However, I never received correspondence back from the Hotel via email. I was given only one key for my room. I had to hear door slamming and children in the hallway bc of no carpet, and I WAS NEVER INFORMED YOU WERE DOING RENOVATIONS!!!!! That is beyond rude!!! I should have been informed as I made the reservations long in advance.
It's a fairly decent hotel. This is the second time we've stayed there, of course there's not a lot of choices in Dayton. Pros: Clean room/No smoky smell/comfortable bed Cons: Only thing I would highly recommend is asking for a room on the BACK side, because it's not far off the road and a train runs alongside the front.
We generally try every option we have to stay at one of the Best Western branches. We always have enjoyed our stays here. The hot breakfast is a huge plus for us (family of 4), this saves us time and money vs. going somewhere else to eat breakfast. Definitely a HUGE contributing factor for our family. Thank yall!
I booked a room for a 2 night stay in Dayton while I was visiting family. We arrived right before check in, and other than a little trouble with my card, check in was fast and easy. The lady at the front desk was friendly. The lobby and breakfast area was clean. Our room was spacious and clean. And check out was a breeze at the end. I've already booked another stay for the end of May.
This was the most disgusting place that we have ever stayed. Management is very rude and unreasonable and does not seem to care about Covid. We all felt sick after staying here. There is a mold and ventilation problem, not to mention a roach problem. Our rooms all smelled terrible and we did not get good rest. Never again. Worse than last summer.
The staff was very nice at check in and helpful when switching rooms due a strong pet odor in the first room at this “no pet” motel. Someone snuck a cat in without a litter box and left it in the room it appeared. This could happen anywhere. The second room was fine until I pulled the sheet back. I was too tired so just slept on top of the covers and requested extra blankets. See pic below. I like the hotel and will give it another try but there want be anymore if the stay resembles anything like my first. Very disappointing. Staff is the only reason I will give it a second chance.
Best Western Dayton Inn and Suites offers great service with comfortable beds,clean rooms, internet and fitness room for a nice getaway at a good price, traveling alone or with others it's the best !!
I stop at this hotel often when I visit family near by, I can always depend on getting a clean room at a good price. There are several choices nearby but price and cleanlyness are my top priorities and I am happy with both here.
Room smelt funny when we entered it.Did not get much sleep due to smell, plus making me cough as breathing in. In town for son's wedding so family had booked over 5 rooms. The following moring wheile taking shower, noticed black mould covering bathroom wall! compained to front desk, they moved us to another room. Still smelled musty but no mould. Manager gave us $8 discount!
Best Western Dayton Inn and Suites Texas,is my favorite Hotel. I had a funeral to attend and stayed at this Hotel the night before,knowing I would relax,have a great night's sleep with great accommodations
Best Western Dayton Inn and Suits has always met expectations, great service,rooms and prices,great staff,breakfast and amenities. Love the work out room and the internet is fast.Located close to shops
Our room was super clean, and very comfortable. The bed was very comfortable and so were the clean sheets. Their staff were courteous and very friendly and helpful. The bathroom was very roomy, and very clean. Not a lot of choices in Dayton, but this is a good hotel...!!!
As usual the standard in this hotel was great The rooms were clean tidy and roomy The breakfast was very good and theclose proximity of the steak and seafood house next door is a bonus the staff were again very helpful
I was visiting my daughter at the women's prison in dayton for the first time and had no idea what to do or even if I was even in the right place. The lady behind the front desk was very helpful and gave all the information that she had to help me.the only complaint I had with the room is that I wish the pillows were bigger
Awesome staff, very friendly and helpful. Room clean and taken care of. Beds just right for comfort. Plenty of parking for bigger trucks. I didn't get to use, but had a nice pool people were enjoying. Wouldn't stay anywhere else in this region.
It was hot...all night. The AC was terrible. Broken toilet seat, dirty shower curtain, smelled very musty. The ventilation in the bathroom was horrible. Don't take a hot shower because you will sweat.
Hotel clean and attractive. However, ice maker didn't work, heater didn't work. Breakfast service stopped long before promised. More than an hour hot foods ran out and was not replenished. Even after being asked. We were told yes, then she left and went into the laundry room and watched the machines wash.
Location was great for where we were going to and from. The room was clean and the bed was comfortable. However, this place is across from railroad tracks and the rooms facing the tracks were not built for buffering that kind of noise. So needless to say, we did not get a full night of sleep. There is also one ice machine THAT WORKS and it was in the lobby area...complete opposite area from my room. Totally inconvenient to say the least.
Although this motel services work crews, I have not had any issues, with rowdy lodgers and we have been staying here for extended periods for work. Very clean motel and there a lot of places where one can eat.
I have yet to have a bad experience at any of the hotels I ha e staid with thru the years. Staff, grounds, rooms, food always the best. If I could afford to move in and live in one of them I would. Have a restful night next time
I recently stayed at this hotel for three nights, from 5-31-2018 to 6-2-2018. I can't remember a worse hotel in my memory. The staff is very rude. The young lady at the front desk acts as if her daddy owns the place and she is beyond reproach. After showing me how I had to jimmy my hotel room door to open it, she acted as if she was put out that I found it unacceptable that a hotel room door did not lock and unlock securely. I was SHOCKED at her lack of care for such an important safety issue. Beyond that, this property stinks. My room smelled like dirty laundry. The AC has leaves or something collected in the blower area and when it kicks on it sounds like a train is in the room. The toilet seat in this room is so loose that when you sit down on it, you feel as if you are going to fall off the toilet on to the floor. At Check-In, I was not given a rate, only told to refer to "the online company you dealt with." It was as if they are upset that people book rooms online via 3rd party services. She was VERY rude about this. I will be back in this area pretty regularly over the coming months and years. I will drive 20 miles to another town in hopes of finding a hotel that is not such a DUMP. Unfortunately, on this trip I did not have an opportunity to find another place to stay. I figured that if they won't fix something as important as a door lock on the room, they would surely not fix anything else, so I endured it and left. Upon my telling the front desk lady that I would contact BW over the door lock issue, she quickly replied that she would be happy to give me the number, so on top of being rude and lazy and not fixing things, staff at this hotel is passive-aggressive as well as rude. This hotel does NOT deserve to display a Best Western sign. BW has higher standards than that and they should investigate this property because it makes them look really, really bad.
Excellent excellent staff everybody was very nice and the best were really comfortable always AC to access the hotel from the main road I always try to stay here when I can it's just a good hotel that I like to stay atni
We were in Dayton to visit family. Hotel was chosen based on previous reviews. Place had nice room, very comfortable beds, quiet atmosphere, good hot breakfast with several options and friendly staff.
The room was nice and was quite large. The king bed was very comfortable but the queen size hidabed was not very comfortable. The mattress was very thin making it very uncomfortable. The front desk staff was awesome. The restaurant next door is WORTH checking out.
Nice place! Rooms were large and clean...beds were very comfy! Bathroom was a nice size...it was clean but it did have some black mold around bathtub...staff was very friendly! Breakfast was ok...fitness room was good! It was a very quiet hotel...right across from railroad tracks and never heard 1 train in 2 days! I would definitely return!
The hotel was very clean and modern. The bed was comfortable. The staff was friendly. Breakfast was hot and fresh. We came to visit relatives and this hotel is definitely on our list of places to stay again in the area.
We've stayed here a couple of times while n Dayton visiting family. Rooms are clean and well maintained and prices are good. NOISY!!!! This place is notorious noisy with the train tracks across the street, big rig trucks running in the back lot, slamming doors and a homeowners freaking loud barking *@^% dogs right next door. Okay cold continental breakfast but don't get your hopes up.
The staff was very professional and helpful. The facility is very clean. The staff make sure nothing is missed during the room service experience. Any concerns are addressed immediately and management follow up to make sure your satisfied.
Trying to get home during Hurricane Harvey, Dayton, Texas was as far as we could bet because the roads were flooded out in all directions. This hotel came our home for 6 days and 5 nights. I can not say enough nice things about this place and its staff, several of whom were stranded at work and couldn't get home so they had to work for all those days and night straight. Our room as cleans and comfortable and the staff made every effort to see that it stayed that way even under the most adverse of conditions. After the first morning they ran out of anything that could be cooked for a hot breakfast because supply trucks could not get in to replenish. Nonetheless, they made sure that there was least something there to eat every morning and that there was hot fresh coffee all the time. There is a small guest laundry on site that was most useful. Most of our fellow refugees made the best of the situation and stayed pretty congenial, however, some people became very testy. The staff handled these situations professionally and with grace. I heartily recommend this hotel for cleanliness, comfort and service. I also want to give a sincere Thank You to all the staff that became our second family.
I checked my parents into the Best Western during probably one of the worst times in SE Texas - Hurricane Harvey! Even though the front desk staff were being inundated with displaced evacuees, they smiled at all times and were kind and helpful. I thank them from the bottom of my heart for taking such good care of my elderly parents.
The hotel/room was nice and the bed was great. Unfortunately, they wouldn't give a discount for multiple nights. I ended up in another best western in another town that was about the same for almost 1/2 price due to multiple night discounts
Lots of problems and unfriendly staff! Room was not very clean and smelled and hotel was very hot! Would not recommend to anyone instead go to the best western in Seabrook where they care about their guests and it was extremely overpriced as well
The staff was great & very accommodating to our needs. The room was fine. The breakfast was what we expected. Our group had rented about 14 rooms. Even though the breakfast closed at 9:00, some of us sat around & visited in the breakfast area. Some motels want you out of the breakfast area when it is closed. If we are in the area again, we would stay there.
Very impressed with the desk help at the time we checked. She was polite, friendly. My room was very clean and neat. I would highly recommend this hotel to anyone. The employees were extremely courteous and helpful.
We routinely visit one of our family members who does not travel. We stay at this hotel because of the care and cleanilness we have found. Breakfast offerings are nothing to write about. Rooms are nice. Trains are across the street and didn't bother us. The lobby is nice. Ice machines were broken or that's what signs said.
The beds are perfect! Not too soft and not too hard! I remember the last time we stayed I always felt as if I was beat up - this time - slept like a baby! All of the areas are very clean and the staff was very nice. We would stay here again.
Very nice hotel. Would stay there again. Bed was very comfortable and rooms were clean. It was a pleasurable stay. I would stay here again if I come to this area. Good breakfast but needed a few more options.
Did not extend, Checked out and back in, Went up on rate, Made change room. Made attempt to discuss it with desk, Said I needed to contact my company for rate, I told I got the rate from rewards program, They were ugly.
Everything was great and met my expectations. I highly recommend staying at the Best Western in Dayton when you are in the area. Great service and breakfast. Thank you for a wonderful stay I will be returning.
I was visiting family in a very rural small southern Texas town. According to the internet there were three hotels in the area. To their credit, Best Western was the only chain with very good reviews. The other two were seedy at best. To my surprise the room was very clean and the bed was wonderful.
The room was nice and clean with good bed. Easy to find on Highway 90. The front desk and management were very kind and easy to work with when we had an issue come up. Asked for late checkout as we had errand to run and didn't want to drag our bags. Of course, issues came up and we couldn't make it back in time. They worked with us regarding our very late departure. Very nice and very accommodating. Very much appreciated all they did for us.
A good hotel with great caring staff. I stay there whenever I am in the area. They know my voice on the phone, they know my room preferences even my food choices because they take notice and care about their customers. They go the extra mile if you need anything.
Outside of some typical freeway sounds, a good rest. Very clean room, helpful staff, and great breakfast. The bed was extremely comfortable and the room large with everything I needed to prepare for a conference I was leading the next day. Highly recommend if you're in this part of Texas.
Spent one night here on business. Good, clean and comfortable room. Nice lobby décor, nice grounds, and nice staff. Will stay here again when in the Dayton area. Hot breakfast was enjoyable. Close to restaurants, pool are is clean, and overall appearance of motel is good.
I had a good experience at this hotel. Was a little concerned about finding a place in a small community but the hotel was clean and all staff were not only hospitable but professional a helpful. I would highly recommend the facility
I stay here for work cause there isn't any other place around and this place is loaded with roaches! Big ones too. Sleep with your lights on to keep them under the TV cabinet and bed! YUCK YUCK YUCK! I told them and they moved my room but then they just cleaned the other one and checked someone else in too it. Try to stay in the main building if you can but this place is BAD!
I stayed here last week, I came back this week, they didnt have a single this week so they charged me more. I told them that I asked for a single and was told that they didnt have any availible. So if I wanted the double it would be more. Like its my falt they didnt have a single. I asked for the same price and they acted like I was asking for them to pull teeth. I will say this to Drivers and Pilot Cars. Stay Far Away unless you want to pay for there lack of ability to care.They dont seem to care about anything but the money, Not the people that stay at there motel, I stay about 200 nights a year and hold a diamond BW card and I have never been treated like this before, I will never stay at this place again and I will tell everyone I work with and know to stay away, they would be better off in a cheeper motel. Atleast they care. I will be contacting BW to let them know how this place treats there diamond members. I asked the clerk to call a manager I wanted to talk to them, She text them and said that there was nothing they could do. Well I gave them the extra money because I was tired, and It will be the last time. I hope they choke on the 12 dollars because it will be the last penny they ever get from me. Dont get me wrong this place is clean and updated, but money isnt all that counts about comfort.I asked to for the manager to call me and I my gess is they got there money so I dont expect to hear from anyone.But thats ok because in the morning they will never see me again.I would rather sleep in my car or a dive motel then ever stay here again. I would probbly get better treatment. So if you want to pay top dollar and get treated like dirt STAY HERE. I never will again.
The room was clean, quiet, and comfortable. Breakfast was good. I wish that they would extend breakfast until 10. However, The hotel is located well to hop right into town. I would definitely recommend it. The price was worth it.
So enjoyed our stay at Best Western, Dayton, TX. Friendly staff, clean, modern, comfortable rooms. I would enjoy staying at this Best Western Hotel again in the future. Thank you for a very pleasant two-night experience.
Overall, the exterior of the hotel needed an update as well as the exterior stairway to the second floors. I could not locate an elevator; therefore, for those customers with physical disabilities, climbing the stairs could pose problems.
The staff were very courteous and gracious and went out of their way to accommodate. The breakfast was good and the room was quiet and perfect for a good nights sleep. I appreciated my stay at the Best Western and will choose it again.
We really enjoy our stay and the comfort of our room, very clean, quietness and the breakfast was very good. We enjoy the work out room, and the cleanness of the hotel, but I never got a chance to get into the pool because of rain (LOL) but we enjoy our stay and with going to the steak house next door very nice sitting.
All I want in a clean hotel/motel room is a comfortable bed, comfortable pillows (not too hard; not too soft) & a nice shower with a good water flow. The Best Western in Dayton, TX passed w/flying colors! I would have given 5 stars but when I asked for late check-out @ 1:00 I was told the latest check-out time they could give us was noon (11:00 is regular check-out time). There was a specific reason I asked for a late check-out but was told they could only give us 1 hour later. Sometimes there ARE extenuating circumstances....
The hotel appears to be old and the maintenance is inadequate. Railroad tracks run on the other side of the highway. During the night a train goes by every hour or so. Fortunately the train does not sound it's horn but the rumble is audible. The most disturbing factor was the musty, humid air in my room. This is a maintenance problem caused by not maintaining the AC system. Because this represents a health hazard, this condition is inexcusable. At checkout I notified the desk clerk of my concern. She told me they had no maintenance personnel on staff. I cannot recommend this hotel.
Prices are good,service is great and so are the amenities.We stay here often and I recommend this hotel to anyone. The pool is great too. Rooms are clean ,breakfast is awesome and the free internet works great
For a small town this was a good place to stay. Room was clean, check in staff was friendly and helpful. It appeared the room was recently remodeled. We stayed in an interior room which I recommend. It was quiet. The only complaint was the very bright security light shining directly into the room. The black out shade couldn't block it out.
This best western is ok, nothing else is this small,but busy town. they know it and charge way more than its worth. You would think the owner could spend some of that money on an exterminator, and clean the smelly rooms. There is a train that goes right by, at all hours.
I was very Please with the Guest suite ----My daughter and her bridesmaids used this suite to get ready for her Wedding Day----So glad we have this hotel in Dayton and so close to the Church And Reception!!
BW is a great place to stay for the price. Clean, comfy and staff is very friendly and accommodating. Only draw back is that is located directly across the street from a train track. It is very loud when the train goes by in the middle of the night. First night I heard it scared me, but the second night I was so tired, it didn't even faze me when it when by! ") I would stay here again without a doubt. Breakfast was pretty good and is part of the room rate
This hotel had clean comfortable rooms and comfortable beds. Stayed here on business. Be sure and request the back due to the train track across the highway. I was on the back and did not hear it. The little restaurant next door was ok, all the food was fried and seemed to be frozen not fresh.
We stayed as family and friends to ski at bluewood over new years this year. The hotel is newer and so everything was nice and modern. The hospitality was good and the typical hot continental breakfast is always loved by the kids.
Dayton, Texas is a small town. The Best Western exceeded my expectations! I was expecting to have to walk up stairs to my room. There is a new section that is two stories with an elevator and I felt very safe. Yahaira could not have been better!
the room was crawling with hundreds of small roaches that appeared day and night. and when i asked to move rooms, the front desk gave me nothing but attitude. if you want a decent night's rest, stay somewhere else.
This overnight stay was so relaxing. The remodeled rooms were fantastic and all of the staff were very friendly. The breakfast was wonderful with such a wide variety of foods. Wished we could have stayed longer but we will be back.
The service was OK, the non smoking room was clean and spacious. The breakfast is light, the price for a room is too high, I paid almost the same amount when I go in San Antonio at the Drury Plaza (# 1 hotel in this town). The location of this hotel is very close to the highway 90 and the rooms facing the road are noisy. They have a outside pool, I think that hotel is Ok for a stop for one night.
My non smoking room reeked of stale smoke. Room was clean and my needs were met. I feel price for room was a bit on the high side for what you get. Thought it was the only hotel available there, will check other one next time
I stayed in a king bed non-smoking room. My room was spacious and clean. The staff was friendly and helpful. The breakfast was OK. Typical serve yourself stuff. Sausage and and egg patty were available. They have a make your own waffle station. The pool was delightfully cool for such a hot day. A definite contrast to the bathwater temperature public pool.
I recommend staying at the Best Western Inn & Suites in Dayton, TX. The office staff were kind and helpful. The rooms were clean and confortable with extra amenities like a microwave oven and refrigerator. As well as a workout room and outside pool.
Upon arrival at the Best Western, I was very pleased with the appearance. The check-in was fast & easy with the rooms very nice, clean and smelling fresh. We enjoyed the pool and the continental breakfast was awesome with everything you could imagine. A stressful drive with small children turned into a very nice leisure trip due to the amenities. Thanks Best Western, we enjoyed it!!!
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