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Stayed here for a family getaway. Awesome staff, great amenities, comfortable rooms, overall wonderful experience! Max went above and beyond in his service to help and make this stay truly enjoyable for my family and I. Will definitely recommend this hotel to others 10/10
This is a great hotel. Nicely located near the National Sport Center. Staff is very friendly and helpful. Close to many shops and restaurants. Rooms are clean. The breakfast is very good. WIFI works well.
Imwhen showed up at the best Western I was very impressed with whole place. It really impressed me with it having a gym and especially it having the arcade. The arcade made it so as a family we had so withing to do out of the ordinary. We won like 5 hats and a flash light and a couple stuffed animals out if the Machines. It made the stay a little more exciting.
Everything was great from the time we got there to the time we left. We were greeted upon walking in the door. We stayed in room 303 and was super spacious and had everything we needed. 2 queen beds and a pull out couch. Fridge and microwave in the room. Ice machine and vending super close. The pool area was nice. Chlorine was a little much in my eyes but the kids had fun! I would suggest getting rid of the couch set up and add a couple more round tables. The free breakfast was great! The coffee machine was an added bonus! Very well stocked and clean! Highly recommend. Tons of restaurants, grocery stores, target, etc that were close by.
Great property and location. Well staffed (especially with all the staff shortages at businesses recently). Clean, modern, and welcoming hotel. Walking distance to an area of a strip of stores and restaurants and to Petco, Kohls, Menards, and Target. Right next door bis Culver's, Crisp & Green, and Five Guys.
We had reservations at a different hotel, and right before we were to check in, they called and said they over booked. We searched high and low for a hotel that could accommodate our family. This hotel was perfect, amazing, AWESOME!!! The hotel was very clean, our room, fantastic, the kids enjoyed the pool area too.
rooms are super clean but didn't smell of disinfectant. I also thought our room was very quiet ie no road noise nor did I hear everyone in the halls or above or below me. Staff is super friendly and honest...they found my daughters Apple air pod and mailed it to us. The post office lost it so we never got it but the hotel staff did their best. i definitely recommend this Best Western
Excellent hotel! Staff is super friendly and helpful. The breakfast was perfect especially for a large family with kids. The hotel was very clean and the housekeeping staff does an excellent job! The kids loved the pool and the arcade. We really appreciated the friendliness of all the staff. The front desk staff was very nice and went out of their way to help us.
We swam and played arcade games, ordered pizza and slept very well! It was a nice night away from home that was well needed. Staff was very helpful and kind! Breakfast was nummy with all sorts of different foods yay!
I would definitely stay at this location again. The rooms was clean and the staff was very professional. The location was easy to find and the breakfast was delicious. I would recommend this hotel to anyone.
I was very happy with our experience with this hotel. I was able to pre check in online, which is very helpful when traveling with small children. They sent a text message when our room was ready for us, and it was ready early (another plus). The staff was very friendly and welcoming. The kiddie pool was great for our young children. All areas of the hotel were clean.
For the past four years we have attened the Hendrickson Foundation hockey closeby this hotel. I have now stayed here three years in a row and I feel bad for not writing this after the first year. As a Bonvoy, Hyatt and IHG Resorts frequent traveler, I can say without hesitation that this Best Western Plus will delivery everything you need. I've had the king size room that has a large sitting area with couch, coffee table, a great sized workdesk with desktop outlets for your computer. Every room has a mini-fridge and microwave. The bathrooms are a good size and all the soap and shampoo is in the large dispensers in the shower so no need to squeeze out tiny bottles of soap. The breakfast spread each morning is something that would make any family with kids or not very happy. Fresh waffles, muffins, pastries, bagels, english muffins, peanut butter, jelly, eggs (differnt type each day), biscuits and gravy, sausage, bacon, cerals, oatmeal, fruit, yoghurt and juices. They have a great indoor pool that I have seen the kids that are staying there enjoying it very much. A large jacuzzi as well. There is an onsite laundry room that has soap for sale as well. When being there for a hockey event, I think anyone would apprecaite being able to wash some clothes so they don't stink up the room. The front desk staff has always been friendly and the kitchen staff works their tails off and are always smiling...tell them thank you and you will make someone's day. There is a Culver's in the parking lot that will take you 30 seconds to walk across the lobby parking lot to get into. Still have not had a butter burger but that place is always busy so it must be good. There are other hotels around the area but from my experience this place would be hard to beat for the price, value and location. I will certainly be staying here again next year without hesitation! Realize, this is a five star 'excellent' based on expectation. I'm not saying this is a Four Seasons in Whistler or the Andaz in Maui. :)
Nice hotel, unfortunately there were a ton of teenage hockey players that were incredibly rude and cussing a lot in front of my 3 year old. Room was either way to hot or way to cold, parking lot way EXTREMELY icy. Pool was nice and nice surprise that it had an arcade and business center.
This was our first visit to Best Western Plus Blaine. Staff was very helpful, and the bed was very comfortable. Even though our room was right off the stairs, our room was quiet. Would definitely recommend this hotel.
I was coming from a warm weather location to Blaine MN in December. The weather was as expected: cold, snowy, icy. Since I'm not in the habit of driving in these conditions, I wanted a hotel near Schwann to minimize my time on the road. This hotel fit the bill. The rooms were clean, if a bit dated (something my wife has taught me to notice). I had a room with a king bed and a small suite, which was nice - I didn't have to live/work on the bed, there was some separation. Breakfast was a nice mix of hot and cold items. There's always coffee/tea available.
Very clean, comfortable and homey with friendly staff and a large selection of hot and cold breakfast choices, in a large seating area. Close to Hwy 65, but I had no issues with noise. The only thing missing here is a guest laundry.
This Best Western was clean and comfortable with friendly staff. Great breakfast offerings! The only thing that would make it better is if it lasted a little longer. Being centrally located so it's near restaurants and shopping is a plus. Making check-out at noon would be ideal, but it's understandable that it's earlier in order to make the rooms ready for the next guests. I hope they feel the same as i did abut this cool hotel. I plan on staying again next time I'm in the area. (All of these things make up for the slowest elevators on the planet.)
Rooms are kept clean with fridge and coffee maker, the breakfast has a great selection to choose from, has a pool/hot tub/arcade, the hotel is right next to Culver's and is close to the national sports center.
I tried to save $20-50 a night by going to two other hotels in the area. I ended up coming here for my remaining three nights. I am so glad I did, this hotel was by far worth the extra money. Sometimes it is not worth trying to skimp on where you are staying. The breakfast food offered was decent for not having a full kitchen.
This hotel is reasonably priced, and was very clean. It's just a 5 minute drive to the Nation Sports Center complex. I even walked over there one day, and it took about 15 minutes. My only knock on the place is the limited parking in front. The is a Culvers Restaurant in front of the hotel with a non stop line of cars going through the drive thru. My room was on the back of the hotel and I never heard any noise, but I wondered if that would be an issue for rooms on the front. It's almost required to drop your bags at the door, and then drive around back to park as the parking lot on the front entrance side is almost exclusively reserved for Culvers.
Well kept, friendly staff, freshly prepared breakfast, we enjoyed it. Kids enjoyed the choices of pool. Also water was warm for the kids to swim in. Rooms were clean had a corner room with two different view
Breakfast was horrible and cheap. Booked online for 209$ just to arrive and be uncharged for 249$ curtains are immobile and you can see from your room to the dining areas nearby and people in the parking lot surrounding the building. Curtains that are movable are see through on both ends looking in and out.
The check in staff Lydia and the entire staff were absolutely very welcoming and just overall best hotel stay in a long time. Especially the pool & arcade with my kids were amazing. Even better there breakfast is really a hot meal. I recommend this hotel to anyone with family, business etc because they are above satisfactory :)
My family took a mini vacation and randomly stumbled on this hotel. We were all so satisfied with our experience. This hotel has a great selection of video games in their game room. It was actaully way larger than we expected. Their pool was excatly what we were looking for. We have 3 young boys amd having a hot tub, regular pool and a mini warm pool was so great. We will always be coming to this hotel.
My husband and I were looking to getaway without the expense of traveling too far. Best Western exceeded our expectations after reading the reviews. We were there during the weekday which makes a huge difference in terms of other guests. We did notice on Friday night the amount of kids in the hotel increased exponentially. These kids were not being regulated which led to loud noise in the hallways and above our heads. During our last night I thought the ceiling was going to fall in on us. Overall it was a great stay and I do not fault the hotel for rude guests/ unsupervised children.
Great pool area for kids. Fun little arcade room to play in. If you stay during hockey season kids will be playing in the hall! About 30 mins away from mall of America. Area around hotel is quiet. Breakfast had both hot and cold options.
Once a month we do a getaway close by and we found this best western. Very friendly people. Very nice comfortable rooms, bed and pillows. The hot tub was very relaxing. And you can't beat the warm free breakfast.
The gentleman at the front desk was very friendly and accommodating. The room with 2 queen beds and a sofa sleeper was perfect for our family of 5. Everyone had a place to sleep comfortably. The breakfast was great!
You get what you pay for. Do not recommend for the average person. However, if you enjoy smoking weed for all to smell, drip-drying after a swim, sleeping with crummy, not-so-clean linens, stinky rooms, and terrible food, then this place is for you.
Great place to stay if you are playing out of the Blaine, MN. 8 sheet ice complex! The entire staff was very nice and accommodating. Any request we had was granted including a last minute late check-out request. I would stay here again if visiting the Blaine, MN. 8 sheet ice complex.
If you stay at this hotel this is what you should expect. Expect ants and dirty band aids by the pool. Expect pubic hairs in the showers and bedding. Expect poor front desk service. Expect your things to disappear if you leave them at the hotel, and know the staff could care less. And just know if something does not work in the hotel do not bother letting the front desk know, they don't care. I have worked in this industry long enough to know there is an extreme lack of moral with staff and management. No one cares about their jobs and it shows in the overall cleanliness and service at the hotel. I will never stay here again. And I hope things change.
Very good hotel with great front desk service, clean rooms and bathrooms, and a full breakfast. The pool area was kept clean and updated. COVID meant that we didn't get daily cleaning service, which was fine - but we had to go to the front desk to get refills on toilet paper.
I recently spent four nights at this property for an event at the National Sports Center. We had an issue with the thermostat which was immediately fixed. The rooms are quite large and though a little dated, very functional and comfortable. There were no noise issues whatsoever despite being on the first floor. I appreciated the first floor location near a door on the end of the hallway making it easy to go in and out of the building near our parking. I also really appreciated the refrigerator in the room as well as having a full length mirror and an additional mirror with bench outside of the bathroom. Breakfast was better than expected with four warm items (eggs, a potato, a meat, and biscuits). My daughter would have liked some bread options to toast. The milk was wonderful and we put an extra cup each day in the room refrigerator to have before bed. There are plenty of nearby options for dining and shopping. I think I visited the Target every day of our stay. Overall, every staff member we interacted with was super friendly, the hotel was clean, and I would readily choose to stay here again should we have another trip to Blaine!
Breakfast is excellent. The breakfast lady was excellent. The front desk folks are good at there jobs.Pool and hot tub are great. Rooms are really large and comfy. All Employees very friendly. Keep up the good work.
We were in town for a wedding. The bridal party was staying the night before the wedding and did not receive the room the bride reserved 6 months prior. She also had many issues booking her block of rooms for the wedding guests. I called the day prior to the wedding to ask about an early check in and was hung up on by the front desk. I had to check in at midnight after the wedding because of this. It should have been the least of our worries that weekend but the staff here made it very stressful. I would not recommend this hotel if looking for big events.
Enjoyed our week long stay at this property. It was clean and comfortable. Room was located on the corner near an elevator. For as busy as the hotel was, especially on the weekend, there was not a lot of noise and the property was clean. Culver's in the parking lot was a nice plus. Beds were good. Laundry facility was okay - two washers and two dryers. May need a little more with all of the sports teams that are in and out of this hotel. Overall, I was happy with our stay. Great location for events at the sports center.
I stay at Best western hotels across the country sometimes over a hundred days a year and I can say I have not had a bad stay up until this weekend and have stayed at this location before so I will just write it off as a bad day nothing in the room worked from the TV to the internet to the bed not being made I spend thousands of dollars at your hotels and when I said something to the employee behind the counter although very FRIENDLY she said there was nothing she could do.
Nice place to stay close to many things. This place has 2 pools, a hot tub, and if that's not enough fun it's even got a video game arcade. My kids loved it! They've got a regular sized pool, and a kiddy pool for your little ones that don't quite swim yet but do a fair amount of splashing.
The hotel was very clean and "covid" compliant. Breakfast bags were provided to all guests. Front desk employees and other employees very helpful and friendly. Blizzard conditions made travel difficult but the employees made every attempt to help with any situations related to the snow.
Several issues came up during my stay due to all the changes with Covid. I contacted the manager and he resolved them right away. The hotel is centrally located so many restaurants and shops are within walking distance.
I don't know if this hotel is new construction or recently remodeled. Either way, it is a beautiful building with beautiful and comfortable rooms. We received excellent service! The people at the front desk were helpful and quick to respond.
We stayed at this hotel for a wedding, and we booked the king kitchenette suite for the staging area for the bridal party. It was great! There were plenty of outlets to use, the room was big enough for the whole party, everyone had a place to sit and relax. There was a full size refrigerator, and plenty of room to set up snacks. The room was also very comfortable to sleep, there were plenty of pillows and extra blankets in the room. The staff was very helpful and accommodating and made sure that all the rooms booked for our family were right next to each other!
This Hotel is very clean, the staff is helpful and friendly. It is a very well managed hotel as evident by Covid Protocol. We switched from another hotel in the area and it is like night and day. The amenities are great, the daily breakfast even in Covid times is very generous and diverse. Couldn't be happier!
The hotel seemed to be brand new. It was clean, modern and quiet. The standard queen room was huge. There was a loveseat area separate from the beds. There was a refridgerator and microwave, both which were clearn. THe room was clean, the towels were soft. The room was quiet despite that there were many people at the hotel. I would definitely stay here again if I am in the area.
This is a wonderful place to stay. ALL Covid19 protocols being practiced! Excellant customer service and CLEAN!!! We switched to this hotel after a one night stay at a filthy place of the same brand. We could not have been more impressed with this hotel. Even in the midst of Covid19 pandemic, they were cleaning, following protocol, and were so very nice! EVERY associate was wearing a mask and housekeepers were also wearing gloves. The breakfast was "Grab and Go" and gave so much more than the previous hotel. Very satisfying! So happy we changed hotels and we will be back when we come to visit family again!
Excellent from top to bottom ! Best management service and staff around ! Rooms of all sizes , great internet and all the little extras. Pool for kids hot tube with extra late night hours for adults only is a huge plus . Awesome breakfast for entire group or family, with tons of choices. Business center with computers and printer for keeping on top of business and emails. Fitness center is private and clean and arcade for kids has more adults playing games . ( it was fun to do !) The location was minutes from great bars and food !
I traveled to this hotel with my daughter who was having surgery The staff were very considerate and helpful to us. They inquired several times if there was anything they could do to help. The rooms were clean and comfortable. The complementary breakfast was excellent and well prepared. I would stay there again anytime, Thank you Best Western Plus!!!
It was great but the extra blankets were not clean, and there should be more Communication with letting the guests know if they have to move rooms or not so they don't have to Pack all there things up and then find out there staying in the same room.
Service was great, fast check in with fresh cookies, fast internet, wonderful full breakfast hot and fresh made. Relaxing hot tub after a long day and the pool temperature was perfect. Will definitely stay there again.
Everything about our stay here was wonderful! Friendly people, comfy bed, clean room, nice shower, the pool area was great! A lot of times this area is lacking in hotels. The breakfast was very yummy!
Can't be negative about a thing....the entire hotel was very clean, staff friendly. Our room was great..mattress and pillows were fine. Breakfast had many options to choose from. Close to the sports areas..but not really in walking distance..
It was a great experience! There room was big and clean. We were able to have out 12wk old puppy stay with us, so we didn't need a sitter. Amazing breakfast with many options for all of us!!!:-) I tell everyone to start there!
This Best Western Plus was one of the best I have visited in the chain. The breakfast was great both days and was very well maintained by the ladies there. I would not hesitate to go there again. The front desk was eager to help with questions and service.
My family and I stayed at this hotel just this past weekend. Our family of six has stayed here numerous times. It is an excellent location for numerous reasons, but what really makes this a great place is the overall customer service and value. I don't normally write longer reviews, but this place deserves it..... There are some great room choices: Two Kings, Two Kings with a sofa bed, etc. If you want extra room during your stay, I feel this is the best place for the money. In addition, the hotel is an easy 25 minute drive to U.S. Bank Stadium. The National Sports Center is within a mile and Invictus Brewing Company is also within a mile. Shopping and restaurants are right next door and you have everything you could need at your fingertips. Rooms are clean as are the facilities. The breakfast buffet alone is a great value with as hearty of a free breakfast as you will find in any hotel. Finally, the customer service was amazing. Zana at the front desk understands that people want friendly and professional customer service. She was welcoming, fun to talk to, and generally interested in making the stay enjoyable. Someone at this facility should really recognize Zana for her great contributions to the success of this hotel. We will be back and this will be our only spot we stay when in the Minneapolis area.
We stayed here November 2-3 for my dear friend's wedding. This hotel is beautiful with great amenities! I loved that there was a mirror, shelf, and cushioned bench outside the bathroom to put my makeup on! The staff was so nice. Always asking how my stay was going. A special shout out to Zana at the front desk. So beautiful and NICE, always smiling and laughing. I couldn't ask for more!! Highky recommend this hotel!!
In for a couple nights for business. Hotel has been updated in past few years and looks very nice. Clean, pleasant service, spacious room. Nice indoor pool and hot tub area. Breakfast (although I didn't partake) looked good. Staff all very nice. Excellent value
Check in was fast and easy. Rooms are extremely clean and updated. Host was extremely well spoken and presentable. I know this will be a favorite Hotel of mine every time that I stay in Blaine. Kudos to the ownership and staff!
Our check-in was easy and the front desk manager was friendly and upon being informed that I needed a walk-in shower (I'm handicapped), without hesitation, he changed our room to one with a walk-in shower. Our room was clean, the Queen bed very comfortable. There was a problem with a loose "grab bar" in the shower, but we reported the problem to the front desk and the problem was repaired immediately. The hotel offers daily free breakfasts with a wide selection of hot and cold choices from cereal to fruits to scrambled eggs to sausage and bacon. The hot selections were delicious and perfectly done (no "rubber" scrambled eggs) and derlicious and the hostess/cook friendly and helpful. All-in-all, the Best Western PLUS was (is) a great place to stay!
The staff was very friendly and helpful. Check in and out was very easy. The shuttle was a nice option to have for the wedding we attended.Overall we we're very pleased. The rooms are amazing. Would definitely go back.
This was a great hotel to stay at. We made our reservation online after reading the wonderful reviews. Room was very nice and clean, breakfast offered many options, staff we saw were very nice. We will certainly stay here again.
The rooms are spacious, clean and well appointed. Staff is very friendly and helpful. Hotel is located in a quiet, secure area five minutes away from Natn'l Sports Centre, restaurants, shopping malls etc. The gym is somewhat limited and small but can work in a pinch.
I've stated a lot of Bestwestern's across the United States. This is definitely a top notch property, one of the best as a matter of fact! I would highly recommend this property to anyone. Everything was in perfect condition!
Situated in an outskirt of Minneapolis. Most shops are nearby, chinese foods etc. There is a gym and pool facilities for you to use. The breakfast was not too good, there is a need for more varieties and focus on health contious.
We had a King Suite and it was very spacious for two people. The complimentary hot breakfast was good and changed up a bit every morning. Our room was very clean as was all of the common areas of the property itself. All staff were very friendly and accommodating including the front desk staff, housekeeping, grounds keeping crew, and the ladies who worked in the breakfast area. The property itself is conveniently located right off Central Ave./HWY 65 and near many restaurants as well as a Target. We would definitely stay here again.
We just spent 7 nights there and we were impressed. The staff was very friendly and efficient. We had a two queen suite and it was a good size. They also have a nice selection for full breakfast which was included with our rooms and free coffee and tea available in the lobby throughout the day. Would definatley recoommend this hotel.
Zana at the front desk was amazing and allowed my to check into my room early after I had just gotten in off a red eye from LA. The room was clean and comfortable. Overall amazing customer service here and a solid place to stay in Blaine.
The hotel has so much to offer including amazing staff from front desk to maintenance, to cleaning people to the on-site mgr. The location is good with many good restaurants within walking distance, some shopping close and more shopping about 5 miles away. We wanted info on a local event & the front desk girl (Nayla?) looked it up and came to find us in the pool so we could attend the event the next day. Extra special customer service! We have stayed here multiple times and will continue to do so.
We had a lovely room. Everything was clean and updated. Everything was in working order. Housekeeping was very accommodating and we needed extra towels. The swimming pool Jacuzzi or very nice clean and operating well. Lobby and Breakfast room were very clean and orderly. Breakfast Attendant was super sweet.
The htoel was perfectly centralized for what we need. It was clean, rooms were spacious, and the associates were so friendly and welcoming. The breakfast in the morning had a great selection of hot and cold food and you could make your own waffle.
Great hotel, great location to the soccer fields. Very clean and great staff especially the front desk. The breakfast area was very clean and organized. Good parking and very easy to find off Hiway 65 & 35W,
This hotel is clean & very comfortable. The staff is friendly, even housekeeping was very helpful & wanted to make sure we had everything we needed. I loved the staircase in the front lobby. Breakfast could have had more options for the price. This hotel is a little pricey but we used our points. Restaurants in walking distance. Will stay here again
Best option for a stay in the vicinity of the NSC and TPC. Decent location behind Culvers and close to other restaurants as well as shopping. Target wlakable distance as well. Rooms nice as are amenities and the daily breakfast.
I have been coming to this Bw for years we really enjoy this one... the pool could be a little bigger and deeper but still enjoyable love the kiddy pool, hot tub open late so less time in the room all together, my kids love the arcade here plus they have a small store. Rooms were nice, they have lots of space we had a 3 room so 2 bedrooms one king one queen a kitchen and livingroom the couch pulls out to be a full size. Bathroom was nice size. Had an extra closest kitchen had some dishes and pans microwave, coffee and smaller fridge We also had a handicap room 2 king beds one in each room lots of space and a pull out couch in that one as well large bathroom wider shower plus bench and bars to grab if needed. Our last room was one king and a huge Jacuzzi tub it also had a pullout enough space and comfort for the romance you may need
Very clean, friendly, quiet hotel. Very easy to find. We enjoyed the extra sitting space in our room. We had family come visit and they didn't have to sit on our beds. We have plenty of room to move around with a pack n play set up. It was very quiet after 10pm
The staff was friendly and helpful. The room was clean and comfortable. While we appreciated that there were washers and dryers available to the guests, we felt that they were too expensive at $3.50 per wash. Enjoyed our stay and would stay here again.
Had a great stay at the Best Western Plus Blaine. Friendly staff, great breakfast. Nice pool area. Plenty of restaurants near by/ Also a plenty of shopping places close. Easy to get to and also pet friendly.
We needed something within walking distance of the Schwann Super Rink for a hockey tournament and wound up at this Best Western Plus. The front desk was friendly and helpful. We were initially assigned a handicapped access suite which was a very nice size, 'tho we decided to move to a smaller room with 2 queen beds instead. The service was great, everyone at the hotel was friendly, from the front desk to the breakfast people to the cleaning help. They always asked what they could do to help. Free internet, free breakfast. Best of all, especially as we came in January, was 24 hour hot coffee, tea or hot chocolate. My son had hockey games throughout the weekend at various times and it was nice to be able to grab a hot drink to help stay warm or warm up after.
Best Western international sports center Was a great place to check in and out was very easy for wasn't open very late so we didn't have a chance to use it but Staff seem to go out of their way to help us with anything we needed
Stayed here for family wedding in January, 2019. Wish I had more time to enjoy the hotel - very comfortable beds and spacious rooms. My nephews enjoyed the pool and arcade. The gentleman at the front desk (can't remember his name), but he was FANTASTIC. We had complicated check-in and it didn't phase him in the least and he was very friendly and helpful. Thanks for a great stay!!
This Best Western typically runs $50 more per room than other Best Westerns in surrounding cities because of it's PRIME location next to shopping and restaurants. It has a big lobby with a great breakfast, great staff, and a great big (2 actually) pools. Smaller fitness center but it works. One smaller, slower elevator. Be prepared for lots of athletic teenagers here running the halls because of its proximity to the local sports center that houses tournaments year round.
On a business trip, but the hubs and grandkids were able to join me. They loved the arcade and pool area. Everyone here is very friendly and welcoming. The rates are reasonable, too. Rooms are clean, breakfast was fresh and there was a good selection. There are many restaurants in the area and a Super Target is also nearby.
I had an unexpected extended stay for 3 weeks while we closed on our home. Staff was courteous, helpful and consistent. Breakfast every day. Quiet rooms. Dogs are allowed and I heard none barking and there were many. Close to basic shopping needs and restaurants.
This hotel is conveniently located a block from the NSC Soccer fields. Hotel staff is always friendly and accommodating. The variety of breakfast is a great addition. My kids love the bacon and sausage.
This hotel was renovated probably about fifteen years ago. It lacks USB outlets on the lamps, but at least it has electric outlets on the lamps. It's nothing fancy, but it's clean and it has what a leisure traveler needs. On a weekend, it was full of soccer families attending a tournament. There's a pool area with two pools, one of them very shallow, and children of all ages were enjoying them. There's a Culbert's hamburger shop just across the front parking lot. There are a couple of other places to eat within about two blocks. The front desk and breakfast room employees were friendly.
Were in the area to play Disc golf at Blue Ribbon Pines and Vision Quest. The room was clean, the bed was comfortable and it was quite. breakfast was good, Just average nothing stood out, but it was a nice stay. was close to everything
The hotel was beautiful. The room had great amenities and was quiet and comfortable. The continental breakfast had a lot of options, both hot and 'grab and go.' The staff working the breakfast was super friendly and very helpful. I cannot say the same about the front desk staff. We were not welcomed with a smile or even a 'hello.' We were greeted with a bland, "checking in?" The front desk clerk did not tell us our room number, just gave us directions to find the room. He did not tell us about the hotel features, nor the WiFi password. It felt very robotic. Other than the unfriendly front desk staff, we loved our stay at this hotel!
Horrible check-in experience! Front Desk staff not friendly at all! Requested a whirlpool suite 2 months in advance did not get room requested. Requested late checkout did not receive threatened with another day's charge! Staff needs to work on teamwork and communication issues!
This hotel has weird parking because it shares parking with Culver's. But that was nice because you can get food quick. I came back mid afternoon to work and had to sit in the lobby because the rooms still weren't made up yet. Both nights and mornings we were woken many times with heavy sounds of walking and voices from the guests in the room above. This is not a hotel to get your rest. I even asked the front desk the first night, if the people who were in our room above us had checked out. She said there wasn't anyone above us that night. Humm... this hotel is noisy. Breakfast was good and the manager of the kitchen was extremely friendly. Hotel was clean. Rooms are large.
Everything was perfect. Room was exceptional. Service was great. Breakfast was superb; special thanks to the ladies in the breakfast room who were so friendly and helpful.Would highly recommend Best Western Plus Hotel in Blaine Minnesota.
The new Best Western update is in play here. Nice facility. Clean , nice staff There are a ton of kids visiting the nearby sports complex. It is noisy, but amazingly calms down by bedtime ( unless your bedtime is early!). If you are traveling to the sports complex it is perfect! The is a Culver's in the Parking lot! Easy travel to and from If you are not going to the complex, it's fine( I got a great deal) but know who your neighbors will be!
stayed three nights for a wedding in area. Enjoyed the cleanliness, the free wifi, the comfortable beds and pillows. My two criticisms are: not enough housekeeping help (took until dinner time to get room made up) and better training of front desk help, who were not friendly and didn't know how to do some things.
Recently stayed two weeks for business. Overall the hotel is very clean and well kept. The staff were friendly and went above to help provide a pleasant stay. The rooms were spacious and comfortable. The first week was better than the first, only due to a couple little issues that overall weren't a big deal. One room had a mini fridge with a little freezer, the second didn't. The second week the exterior door on my end of the hotel was broken. Again, little inconveniences that probably won't affect most. The breakfast selection was very good, something for everyone (both hot and cold foods were good). Close to the sports center, Target, Culver's next door. Would definitely stay again in the future. Don't hesitate to use this hotel.
The maid service was excellent thank you Relanda. also I loved the Culver's coupons. The pool was full of dogs, I'm sorry I misspoke I meant children. I often get the two confused because they're both a financial and emotional burden. Dog and kid friendly, i assume other animals.are also allowed, such as the magestic seal.
This is a newer hotel north of the Twin Cities. If you have business in the area, it is a great place to stay. If you have business in Minneapolis, it is a little far from that area. That said, this is one of the nicest Best Western Hotels I have ever stayed in......and I stay in a lot of them! Clean and pretty, with friendly staff. I will be back!
The breakfast was great. The pillows on the beds are awesome. The pool area is great along with the hot tub. The staff are friendly and professional. The overall stay was a great experience. Would I stay again the answer is definitely yes!!!!!
Good experience. Minor issues with the room, but very comfortable. That's all I wan't to say but I can't submit this review unless I put more words to meet the character requirements. Gosh, am I up to 200 haracters yet? This seems like a silly requirement.
High chlorine levels in hot tub left swimsuits bleached, eyes burning, and skin that smelled like chlorine even after multiple showers. I was told the levels were safe, but our skin, eyes, and swimsuits indicate otherwise.
First of all the guy at check in was very rude the entire stay and not helpful at all. The check in process was slow seeing they only had one person working the desk. The hotel is pretty clean and rooms are very neat and tidy. Only problems encountered with the king suite I stayed in was that when I went to open the curtain the whole thing fell down and the fridge took almost an entire day to get cold. Also the bed is too firm for my liking and the pillows are way too soft. The pool was heated and nice and so was the hot tub. The arcade room is a joke... Half the games don't work, they run off tokens but you can only get tokens from the machine if you have 1
Incredible staff, commodities, and cleanliness! They were very friendly and accommodating for my sons birthday and our special dietary needs. The hotel manager was wonderful! We'll definitely go back! A+++
The staff was friendly and helpful, the breakfast had excellent selections... not just cold breakfast items and waffles, the pool was clean. A lot of great restaurants and shopping nearby, and very close to the sports center
Excellent place! Beds we're comfy! Clean and well kept! Friendly, helpful staff! Pool was warm and clean! Nice continental breakfast! Coffee, tea and fruit available 24/7. Great place for families! Convenient to stores and restaurants.
Stayed here with friends for New Years eve, it was an excellent stay overall, the only problem was an extremely cold pool. The room was a great value and very nice. Did not have breakfast.Was able to check in on my phone as well as check out, It was fast and easy.
We often stay at this Best Western wen traveling to the Twin Cities. We have many relatives in the immediate area. It is a great location. Easy access to main freeway to get any where in the Twin Cities area
was overall a great hotel and I would recommend it especially if you are attending a sporting event because it is close to the National Sporting Complex. And there are tons of shops and restaurants near by
I was so impressed by the excellent accommodation provided me at this hotel. The gentlemen at the front desk was so kind and generous with me. After I checked in her called my room to see if everything was ok! I loved that. My room was a gorgeous condo style suite with two great beds, a large desk, mobile flat screen TV and plenty of closet space. It really does feel like an normal, upscale condo room. The great thing about the location of this hotel is it's close to lots of great food places, Target, gas and good coffee. I really got treated so well. I can't say enough good things. Thanks so much!
Stayed with my 2 dogs at this hotel and was impressed with how they switched me from the 3 floor to the 1st floor when I asked which made things way easier when I had to take the dogs outside. It was nice and quiet the nights that I stayed also which is always a plus.
We really enjoyed our stay here, room was quiet, clean and comfortable. Breakfast had lots of options and staff was helpful and friendly. The only negative is that the sidewalks were not cleared of snow and ice, which was a safety hazard. We will stay again, if we are in the area.
Thank you Jami and Roxi for the wonderful hospitality. You are a great asset to this hotel and are true champions of providing great customer service. All the staff helped to make our stay a memorable one. There is everything at your doorstep from shopping, food and evening entertainment. You are near to some of the Nations top Sporting Complexes and the night I was there were hosting a wedding. It shows that your team is well trained when you are able to handle a variety of events and keep your top notch service to the guests. I will stay whenever in the area again.
Absolutely wonderful! Suite was clean and nicely equipped. Pool area was perfect, with a walk-in pool for the kiddies. Hot tub and pool also great. Very helpful and friendly staff. Would recommend this hotel
Nothing about my stay was negative and I'll gladly stay again as well as recommend this location to people I know. Didn't get a chance to experience the amazing breakfast, but everything about the stay was excellent!
This hotel really covered all the bases. Friendly, Professional staff. Very Clean. Great Rooms, plenty of space and functional. Pool area is very kid friendly and large. Fitness center is decent and has plenty of equipment to get your workout in. Standard issue breakfast, area was very clean and staffed accordingly.
We thoroughly enjoyed our stay! Jamie and Todd really helped to ensure our experience was perfect! Thank you! The room was clean and very nice. The pool was beautiful. We had everything we needed during our meeting - coffee; audiovisual. We will definitely be back for future events.
Great hotel in Blaine with clean comfortable rooms, great staff and breakfast included! Wasn't able to check in early due to hotel being short staffed due to Thanksgiving holiday. Our second stay there this year and we will definitely return.
Everything was handled efficiently from the online reservation up to and includung my stay. the room exceeded my expectations, s well as the courtesy of the entire staff. I particularly enjoyed the swimming pool and spa facility.
We booked the king suite which had a separate bedroom within the room. It was very nice, very clean, lots of amenities, everything you'd need for traveling with kids! The breakfast was great, the pool area was nice, and the staff were accommodating.
Had a family wedding, this was one of the hotels we could stay at. It is a very nice place, and excellent employee's. Had a problem with the shuttle only taking us back from the reception, complained to the staff about this. They looked into it, and got the shuttle service for both to, and from the reception. We would defiantly stay here again when we are in the area.
Excellent services or checking in and out. However, the maid service was poor. We arrived on Friday and the room was not cleaned until Monday. We ask for extra towels which we got, we ask for coffee never received, ask for trash to be removed never happened. The ice machine on the 4th floor did not work. On departure, the manager did adjust the rate of the room because of the problem with maid service.
We were here in MN for a wedding. After driving 17 1/2 hours, when we arrived late, the person at the front desk greated us as if we were arriving right on time. So sweet and friendly. Got us right in, room was ready and clean. Lots of food places and shopping within walking distends.
Past experiences with this brand have put them more of a level with Super 8, Motel 6 and other budget brands. This hotel is at least on par with a Hampton, Courtyard and similar. I was recognized as a member (easy to join when you book), allowed an early checkin, etc. The room was lovely, the breakfast good, and the staff pleasant. Would absolutely stay here again, especially for activities at the National Sports Center. We drove between the two, but it is walkable depending on where in the complex you need to be.
Both the room and bath were clean and orderly, and everything in the room worked properly. Room was modern and updated. I stay at this property about once a year and they have definitely improved since my last visit. Seems to be more attention to detail in cleanliness of rooms, and the staff is much more friendly and helpful than in the past. Great to see them improve, so will continue to stay a this property.
great hotel; good location; nice staff; clean; friendly; easy to get too. would stay at again or recommend to others. shuttle offered for wedding in area made things very convenient for eveyone who was there for wedding.
This hotel was great. check in and out was simple and people friendly. My room was immaculate and I am very very picky. The woman working on cleaning rooms on the 4th floor was amazing and the sweetest lady ever! The only complaint I have about the hotel is the kitchen lady. When I read the reviews before I didn't really seem to care about that, but she was downright rude! She made comments under her breath to me and my daughter twice. I really didn't appreciate her grumpy attitude at 7am! This really isn't a deal breaker for staying here again, but someone should really talk to her about how she is treating guests at this hotel! The kitchen and food is there for guest to enjoy and she makes you feel very uncomfortable eating there. I rating the service as average due to my complaint but overall great stay!
I booked a room for my parents for the weekend of my son's wedding. When I stopped at the front desk to confirm the reservation I was told it had been cancelled. When I found out that my parents' room had been cancelled, which still hasn't been explained to me, I pulled up their original room confirmation that showed 2 queen beds & included the $20 pet fee. I told them they needed 2 beds because of my father's restless leg syndrome & that they were still bringing their dog. I also asked that they remove the pet fee from my room as I hadn't brought my dog. This was Thursday morning and I was told it would be taken care of & they would call me to let me know. I didn't get a phone call from anyone until my father called me after they checked in to ask why they had a king size bed when their confirmation said they were to have 2 queen beds. They had walked through the lobby with the dog to get to their room. We left the hotel at 5:30 pm to go to the Groom's Dinner leaving the dog at the hotel. My phone rang at 7:07 pm. I didn't answer as I was just getting up to give the dinner toast for my son. No voice message was left, no other phone call received. As I was pulling into the parking lot about 10:00 pm after dinner & cleaning up there was 2 police squads out front & my phone was ringing. My mother was calling to tell me they were being evicted from the hotel because the dog had been barking "the whole time we were gone." When I got to my parents room my 70+ year-old father with heart disease was red-faced & sweating and on the phone trying to find new accommodations. I kept my parents calm & got them to a different hotel on the other side of town from the rest of the family & where the wedding was taking place. I then asked the staff at the front desk to help me understand what happened. They said the dog (which they later claimed no knowledge of even though he was disclosed on the 1st reservation, the confirmation & my conversation AND my parents had walked through the lobby with him) had been barking the entire time (which would have been 4 hours since we left at 5:30 & my parents returned at 9:30) we were gone. They said they tried "multiple times " to reach me but I didn't answer. I stopped them at that point and pointed out that I received ONE phone call from a phone number I didn't recognize just as I was getting ready to give the toast at my son's Groom's Dinner. NO voice mail message was left. NO follow-up attempt was made. When I offered to show him my call log showing I had received one call he had nothing more to say as he realized I was calling out the lie. I pointed out that if a voice mail message had been left we could had immediately resolved the issue because my aunts were staying at the same hotel and could have taken care of the dog right away. One would hope in a service industry & in such a sensitive situation lasting 4 hours they would have tried harder to reach me. The entire situation could have been avoided. Instead they lied to me & involved the police. The other reasons I got for them having to leave were: a. They were not on a pet-friendly floor. Well, who put them there? They didn't ask for that specific room number. In addition, when I was talking to the woman that checked me out on Saturday about the situation to find out why they were booked on the 3rd floor she stated that although it's preferred to put pets on the lower floors the entire hotel is pet-friendly and sometimes they need to put pets on the upper floors. b. The dog was barking after quiet hours. My parents were not provided any information on "quiet hours" when they checked in even as they walked through the lobby. In addition, the city noise ordinance goes into effect at 10:00 pm. The dog was quiet before then. c. Hotel policy is that pets cannot be left alone in the room. There is no mention in the confirmation that pets cannot be left alone. (If you are traveling alone be prepared to eat delivery meals.). Nothing was provided or communicated to my parents on this policy when they arrived. d. They cannot provide a refund because the police became involved. As a service provider I would expect that they would defuse conflict without the police, without kicking elderly guests out of the hotel. Why could they not have relocated my parents to another room? Twice I asked them to apologize. I asked them to reimburse the $500 we spent citing multiple reasons. 1. My parents' original reservation was cancelled without explanation & rescheduled incorrectly even though they had all the correct information to book it properly. 2. The staff may have called once; however, they didn't leave a voice mail message. In addition a member of the staff looked me straight in the eye & lied to me about calling more than once. I offered to show him my call log showing I had received only one call. He did not counter my statement because he knew he was caught in the lie. Had they made any real effort my aunts could have helped and the entire situation could have been avoided all together 3. The hotel didn't abide by the city ordinance. The staff told me the police told my parents to leave. This was also not true. The officer told my father to go up to the room & quiet the dog. It was the staff's decision to kick them out. 4. They turned out 2 seniors, one with a heart condition, at 10:00 at night expecting them to find a Thursday/Friday reservation in the Twin Cities at a pet friendly hotel. 5. The staff provided nothing in writing on the pet policy to my parents when they arrived. 6. I had to pay for their room for the night they were not allowed to stay at the hotel. 7. What was to have been one of the most enjoyable family events was overshadowed by staff unable to properly resolve conflict through a simple voice mail message. What happened was, quite simply, wrong.
We had a brief but nice quiet stay after a family wedding. Enjoyed a satisfying breakfast, with many food options, before heading out. Would highly recommend this hotel if you're in the area. There are many stores and a few bar/restaurants nearby.
The front desk staff was great, check on simple and fast. Facilities are kept clean and comfortable. Breakfast, while not fancy was good, plentiful and filling. We did experience some noise, but the front desk dealt with it quickly. The only negatives were the fitness center and the whirlpool. The center was stuffy and not well equipped. The whirlpool jets bubbled but didn't really jet.
Family gathering for a surprise party....worked out excellent for having party at Culver's right in the Best Western parking lot....walked right over! Located in good distance from area bus depot where we took the bus directly to the Minnesota State Fair! Great time had by all!
Dogs aside, this is my home-away-from home. It just is. I always feel welcome here, and I love the location. Its about 15-20 minutes from Columbia Heights, which has a row of restaurant killers like Chimbarazo, Maya, and Karta Thai. Breakfast also has bananas, and the room is always spot-on.
I try to be fair in my reviews as it is the only means by which potential guests can evaluate potential hotels for their travel plans. I would start by saying that the hotel, for the most part is clean and well kept. I was forced to stay here as a result of a poison that was installed in floor joists for the new home we built. My oldest son (15) had run-ins with the staff and comments were exchanged. When I found out what happened I apologized to the staff and took steps to ensure that it would not happen again. With that background, the hotel staff was INCREDIBLY rude, arrogant, and disrespectful. The front desk manager, who was by far the most arrogant and disrespectful person I have ever encountered, came to my room (we had two rooms) and informed me that we were being charged for "trashing" the room that the kids stayed in. I asked to view the room prior to check-out and was expecting to see a room that looked like Charlie Sheen had a 3 week party. What I did see was blankets and trach on the floor, which I picked up but everything was in working order and unbroken, TV, Microwave, Lights, Drapes... Having cleaned the room and taken pictures, I went to the front desk to confront the manager about exaggerating the condition of the room. I do not recall the conversation exactly but essentially he told me that he had pictures and was charging for damages. I asked what the damages were and I did not get a response. I understand that my son can be a little hyper and sometimes argues when he thinks he has a complaint but to have a service industry worker take it personally and then decide he has the right and authority to impose charges for trash and blankets on the floor is ridiculous, in my opinion. He spoke to me as if I was a homeless guest that he allowed to stay in his home, rather than a paying customer who apologized and corrected staff concerns. I would avoid this facility at all costs, at least until the staff has been turned over. Please e-mail for ACTUAL pictures of the room when I left.
This was a very clean, quiet hotel. We stayed with our 35 lb. dog. Staff was very nice about our dog. Beds comfy, breakfast area clean and ample space for visitors. Would definitely recommend this hotel.
Good experience overall, front desk staff were very pleasant and friendly. The kitchen staff however, extremely rude and unfriendly. Rolled their eyes when we asked for something, and I got snapped at for something I did not even do. Her tone of voice was extremely rude and unprofessional. Would like to stay here again, hopefully kitchen staff is more pleasant next time. Room was nice and clean, pillows ARE AWFUL, lumpy and small. Bring your own if you can.
Hotel is in a great spot in blaine especially if you have stuff going on at the national sports center. Just a couple minute drive there. Also close to lots of shopping and restaurants. Hotel was clean, as were the rooms. Both Nathan and Doreen who work at the front desk do such a great job. Awesome employees and people. Management do what you have to do to keep those two around, they are awesome.
Rooms were roomy & fit our family of 5! Front desk was very helpful and helped us find places to go in the community. The location is perfect walking distance to many restaurants and very close to the rink
We arrived at 2:30 but could not get into our room until after 4. We were with a number of other guests who had the same issue, two wedding parties in fact! The wedding had to be delayed because there were so many people that could not get ready on time. No accomodation was offered. Very dissapointing
Stayed here on a Saturday with a wedding party. Front desk was very overwhelmed. Check in was at 3. We were told at 230 when we got there that no rooms were ready (over 50 people waiting in the lobby). Very rude and not nice people at front desk. Asked to have my credit card changed. Was told didn't have time for that. My friends room was NOT ready until 7pm. And they would not give them a discount. Not happy at all with this place
This hotel is a security risk. Hotel staff unlocked security latch and dead bolt and entered the room while I was sleeping. I was awoken in my under wear to two hotel employees in the room. VERY POOR customer service from hotel staff and management.
I was so impressed with the staff here. I had booked a room for my parents and my dad uses a wheel chair. This was during graduation season and we discovered upon arrival that they had accidentally booked him for a regular room. With no other options, we got him settled into that room, and the staff assured me they would move them to a handicap room first thing in the morning. Ted the maintenance gent also helped me haul in and assemble a recliner for my father. As promised them completely moved my parents to a handicap room, recliner included while we were away at the graduation. They went above and beyond to make sure they were comfortable. Much appreciated. Nice breakfast, nice pool area. Hotel is very clean and rooms are quite spacious!
We had a good stay. The biggest draw back was the lawn care service and their weed spraying. We had our dog with and the place claimed to be pet friendly. Not really when you can't use the grounds because of the dangerous chemicals. One other thing, the breakfast sausage was raw.
We had a very comfortable stay at this motel. The rooms were impeccable and the staff was caring and friendly. It is a very quiet hotel, too. The location was convenient for visiting family, shopping and dining and we will definitely come back.
Hotel bed was very dirty, stains on the bed skirt upon arrival, had to have them change it. The hotel breakfast was a average hotel breakfast. The fitness center was honestly the worst hotel fitness center i ever been in. No bench, cable on weight machine needs to be fixed and serviced on. Other then that, there was only a treadmill and a bike elliptical machine.
We have stayed here many times and will return. Convenient location (once you figure out how to get from the highway to the parking lot), friendly staff, comfortable and spacious rooms. It always works well for us.
The bed was like sleeping on the floor which in this case would have been more comfortable and the A/C did not work on auto so we were either too cold or too hot. The service of the hotel staff was good and the overall cleanliness of the room was very good. this hotel was close to the wedding and reception and they also offered a shuttle for those staying to and from the wedding which was very nice as well.
Forgotten item. Called right away and was told they found it and would mail it to me. Gave them my credit card toncover the mailing expense. Called back 3 times to follow up to aee if they mailed the otem. Each and evsrytime tbey assured me it would be mailed. Never recieved the item.
The staff was great at check in. The room was clean and updated, the internet service worked great, and the bed was very comfortable. It was an all around nice place to stay at a great cost. From beginning to end, it was a nice experience. I would definitely stay here again.
The staff was very helpful and professional, will definitely be back next year. The room was large, clean bed was comfortable. Was staying there for an outdoor concert at the Blaine Sports center, was about 3 blocks away - easy walk. Will be back next year for sure.
This hotel was quite nice. It was very clean and the staff went out of their way to accommodate our requests. My only concern is that it has potential to be loud. Thankfully most of the guests were attending the Joyful Noise Christian Festival so it was pretty quiet. Had it been a wedding, I may have had a hard time sleeping.
Overall this is a very good hotel. They had an excellent breakfast and excellent staff. The beds weren't very comfortable but we only stayed one night thankfully. If we needed to stay in the area again we would choose the same hotel
The location is less than half a mile from the National Sports Center and is very clean. Beds are comfortable and wi-fi is good. It's right next to a Culvers. If you're coming for a soccer tournament book far in advance.
Well, my trip here was on May of last year 2016. I was here with some groups on a two-day religious event. We had group discounts but I was charged the full price per night. I could not settle it with the guy at the front desk. However, aftet the event was over, I flew back to my destination, I emailed the manager about the issue. The discounted rate was $95 and full price was $120. Fortunately, I had the email receipt which confirmed my discounted rate. So, the manager Dennis agreed to adjust the charges and refunded me the difference. Dennis was very understanding even when the other guys at front desk said no to my request. For example, the other guy at front desk said no to my refund but Dennis said yes. The other guy at front said no to my groups all day shuttle ride request to the National Sports Center which was across less than a mile away but Dennis said yes. Since I had no car, this shuttle rides saved me lots of taxi money which I could have some 4 times a day. The General manager made this trip amazingly great. Also, rooms were very clean with microwave. I don't remember the breakfast dogs but I ate it and it was good.
Room was clean & comfy, and breakfast items abundant. The staff really went out of their way to accommodate me on a few items. I'd stay here again in a heartbeat. See you soon BW Blaine. This hotel is in the Northern part of Minneapolis about 30 minutes from city center.
Ode to my truck. how thee was scratched i will not know for cameras will not tell me so. Although i was parked out side thine door your scratch free paint job is never more. I enjoyed the pool and the king size bed but the damage to my car stays stuck in my head. The police were left puzzled and without a clue. The culprit who had stayed with Best Western too. the narrow parking spaces left me confounded as my truck alarm had never sounded. i wish there was more that i could do but alas it seems i get to deal with the poo.
My husband claims I've turned into a hotel snob, which I guess traveling at least once a week and living out of a suitcase will do to you. Thus is the first time I've stayed at a BW Plus and, for the most part, I was pleasantly surprised. 2 complaints, 1) shower drain was extremely slow and 2) employees were very loud. My from was right at the top of the stairs of the lobby and as I was getting ready in the morning I could hear the employees talking to each other from what seemed to be across the room. They really seemed to enjoy each other as there was a lot of laughing and talking back and forth, but it seemed very unprofessional in my opinion. Maybe they don't realize how thin the walls and doors seem to be. Overall, I would stay again but request a room further away from the front desk.
Best Western was a great addition to our Families wedding guests! Very accommodating, friendly knowledgeable staff. The breakfast was something to be desired, it really could use reviewing and maybe changing it up a bit. I HIGHLY recommend choosing this hotel for your guest...Thanks for a great stay!!!
A quick get away and we were told the rooms were clean. And they really were. The place was very neat. The room was nice. And very quiet. We heard nothing from other rooms and only a bit from the hallway. There are restaurants and shopping close enough to walk if needed also.
The Best Western in Blaine, MBN is a good hotel when traveling on business. Easily accessible, staff is pleasant. It has very comfortable beds and is reasonably priced. You also get a continental breakfast that has many options.
I've stayed at many hotels. But this one is best ever. Reasonable price. Staff is friendly and always smiling. Everything is so clean. Breakfast is loaded with extras you don't see at other places and dining area is spotless.
We stayed here for a hockey tournament ad and the rooms were super but well there wedding ring got stolen out of my room. Went to front desk to talk to a manager and Zack would not help me and told us to leave the property. The only people in our room was my family and the maid . Asked to see the video tapes from the cameras and surprise they could not pull it up. Week and a half later the maid turned the ring in. The manager never would talk to us.
Great location, some junk food within walking distance (very useful when out with kids) as is a Target and the National Sports Center. Pool is decent but not large, big plus is a wadding pool for little ones along with a whirlpool for the adults. My daughter (11 years old) loved the games room.
This was the recommended host hotel for our daughter's gymnastics competition. For the price , this hotel had everything we needed.: clean rooms, a complimentary breakfast and very close proximity to the National Sports Centre. The pool was small and was therefore overcrowded. A bit more seating around the pool for parents might be nice. Overall a great stay.
This hotel was ideal for a group of students to stay during a recent competition event. Convenient location, great amenities. Pools and hot tub were right temperature, clean, and fitness room was not large but sufficient. Mattresses were very comfortable, rooms had fold out couches as well as beds. No problems with in-room wi-fi.
We stayed at the Best Western for a wedding in the area. They provided a shuttle for the guest that was quite nice. Hotel room was clean and well maintained. The beds were a bit hard for my liking but that's personal preference. We stayed in a king room on the 4th floor. The room was spacious and well appointed. I was unable to find a safe in the room, but it may have been hiding to well or not available. Staff was friendly and accommodating. The complementary breakfast was typical of a hotel breakfast, but good. I would stay here again.
Great hotel with large suite rooms that is located right next to the Schwan Center. Location is excellent and the staff is amazing. Great breakfast as well. Internet was fast and reliable. Rooms have an extra sitting area with a full sized pull out couch. Hotel location has restaurants and shopping all within walking distance. Very nice to be out of town and not driving around looking for things since everything is right there.
Rooms were clean and modern. Staff was great. Pool and games room for the kids during down time. The included breakfast was great. There are plenty of dining options near by and the sports center is less than 5 minute drive from hotel.
Our stay at the Best Western - Blaine- MN was superb. All staff members were helpful, kind, personable and accommodating. The young lady at the from desk - went above and beyond to make sure our stay was pleasant. The room was clean- the breakfast was good - and the facility was nicely decorated. I would recommend this hotel - not only for cleanliness and value - but also the customer service provided.
Everyone was be friendly I really liked the pet area, and that they supplied bags for clean up after pets. Breakfast was very good, beds were comfortable. Room temperature was good. Did not visit the pool.
Love love love this hotel! Beautiful room, and amazing staff. I stayed here the night before my wedding with 4 other girls in the 2 bedroom suite and all of us were in shock at how wonderful the room was. It's close to everything. I plan to stay here again in the future.
From the moment we walked in the door we felt very welcomed and comfortable. Excellent suggestions for restaurants and directions to places we wanted to go. We would definitely stay at this hotel again.
I've been to this hotel a few times but can't figure out for the life of me why they can't get things right! I was there on a weekend when there were lots of weddings so I understand being busy but my room was freezing and I got no response at all. The toilet kept having issues, no maintenance. Towel bar was broken, no one fixed it. They had a difficult time keeping up with towels at the pool. It seems to me they need additional staff on the busy weekends. One person can't do it all and do it well.
I stayed in a 2 bedroom suite, room 229. The second bedroom was very cold. There was no heat coming in , other then a after market 6 inch duct through the wall coming off the main heater in the room. I could feel cold air coming through the window. Comforter was very thin. Wi Fi was not very strong, no Wi Fi at all in the pool area.
Beautiful, spacious rooms. Internet works great. Culver's (Burger place) is literally just outside the doors. Quiet. The breakfast was superior to other hotels I have stayed in. We would recommend and definitely return!
Very nice, clean and pleasantly decorated. 1st time staying here and would stay again! We were here for a wedding and we received a nice group rate. Nice to stay in a newly remodeled hotel with very clean smell.
I used Best Western Plus for my wedding, We had some bumps in the road in the planning process, but BWPlus did everything in their power to make it right and I was very satisfied. We had a maintenance problem the night of our stay, and the night manager was wonderful. Dennis Gumke was wonderful! Very nice.
Had a nice stay in Blaine, MN. I played a round of golf at TPC Twin Cities. The hotel is very near the golf course. Best Western upgraded my stay at no additional cost. The hotel was very nice, clean, and spacious. The staff was very accommodating and friendly. I recommend staying at this hotel.
My favored nephew got marred. Was the best time, I ever had on vacation. I really enjoyed myself. I am so glad ,I could be apart of it. We enjoyed the mall. The worlds biggest mall. It was great. Everything went great, really love seeing every one, all in one place again. We must do it again.
My family and I were moving to the area due to a military move. We ended up staying in the hotel for 2 weeks while we found a new house. The hotel crew was nice and always took time to say hello and talk to my wife and kids to make the stay more enjoyable, almost like staying with family. The morning breakfasts were better than most hotels I've ever stayed in. I will definitely recommend this hotel to anyone visiting the area!
Our stay at Best Western was awesome! Right from checking in to end of our stay, it was a pleasure dealing with front desk and all other staff. Our room was new and so clean and cozy...made our stay very enjoyable and comfortable! We wouldn't stay anywhere else if coming back for a visit.
Great hotel, great breakfast, homey, clean rooms, and wonderful staff! We would highly recommend! The bed was very comfortable and we liked having a refrigerator and microwave in the room. The wifi worked great and enjoyed having the closet!
I traveled here with my family and was incredibly pleased with my stay. I have 3 children and they absolutely loved the arcade room as well as the pools!!!! Everywhere in this hotel was clean and updated. The rooms were just amazing and my whole family couldn't have been happier with our stay. My husband enjoyed the fitness center and they had a HUGE breakfast that had more selections than most hotels offer. Location was very handy and the staff is friendly and helpful. Will recommend this hotel to friends and family for sure.
Room was clean, comfortable and quiet. Check in was quick and easy. There is parking all around the hotel but vehicles with trailers or large vehicles (e.g. moving vans) might have trouble finding space if the hotel is full. It was at 1/3 capacity when I checked in so plenty of parking space was available. Best Western has a great rewards program if you have their credit card as well and they will match elite status with other hotel chains.
I used this hotel for myself and wedding guests. It was a nice hotel with plenty of options for breakfast. The bridal suite is very nice and we received complementary Champaign from the hotel for our wedding. My guests and I took advantage of the shuttle service. The general manager was very nice. Only hiccup in the road was the hotel had gone through at least 3 people who were in charge of group blocks so every time I would need to make a change nothing ever got changed or completed. Thankfully the last person who I had talked to took care of the issues that the others didn't. A few of the front desk staff members came across as annoyed when I talked with them mainly the ladies, I don't not have names because that was the least of my worries on my wedding day.
The hotel was wonderful. It was clean and the beds were great. The coffee offered at breakfast was instant coffee. It was undrinkable. We had to get in the car to find coffee. My advice: Ditch the coffee dispenser and brew your coffee.
Overall a very nice stay at the Best Western at Blaine, MN. The staff was excellent--very friendly and helpful. We were there to attend a wedding, and everyone there for the event was impressed by how accommodating everyone was. We even had use of a private room for breakfast! We would definitely stay there again.
It's a good hotel in a convenient location. The staff is friendly and anxious to please. Unfortunately they had plenty of opportunities to try. I won't cover the details since I provided the hotel manager with a complete listing but there were a number of items which required fixing. And we are talking about non-traditional things going wrong. Hopefully our visit was an anomaly and your stay will go smoother.
The staff here were excellent. They are really friendly and helpful. They have gone out of their way to give us excellent service. I will definitely be staying here again. I will be staying at Best Westerns whenever I travel.
Hotel was very nice. Decorated nice. The staff was very helpful and courteous. Breakfast was displayed well and always full. I would highly recommend this hotel. This hotel is close the city and a lot of area attractions. There are also quiet a few restaurants near by, some even in walking distance.
We were very pleased with this hotel. We were in town for eye surgery and the location was great. Price was discounted for people staying having surgery. I was very comfortable at this motel!! Would stay again!!
It started with Genni helping Me with my reservation, She was AWESOME! She was the most helpful, very friendly, who had a great attitude and terrific personality! I cant say enough about her and My experience that would do her justice. I will always be a customer because of her and hope others get to experience the complete customer satisfaction that I received. Thank You! Also adding to My terrific stay were John and Matthew who are number 1 professionals at there job and treated Me like royalty. They were very friendly, knowledgeable and helpful. I cannot say enough about these 3 employees and wish everyone has the Fantastic experience that I had during My stay at the hotel; I'm positive that they will. Thank You Again, Genni, John, Matthew, You're The BEST! I highly recommend staying here, Matter of fact, I had a opportunity to stay at 5 star hotel in Boston and decided to stay at a Best Western Plus solely because of these 3 employees and my experience at there hotel. To Me, they are a 6 Star Hotel ! Thank You, I will see You all soon!
Stopped in Blaine on our way through to North Dakota. Our hotel room was very nice as well as the staff. I got sick just as we got there and they were able to accomodate us for another day last minute.
Worked for purposes. Tight quarters. Good pool area. Not a lot of restaurants close by and so no walking to eat. Very small parking lot and the overflow goes into the business lot next door. Not sure what they do during the weekday.
Newly remodeled. Loved the two queen bed rooms had a pull out couch. Was not expecting this surprise. Breakfast was 5-star. This hotel did not leave me wanting more. It was perfect! Fitness center is lacking, but overall it great and I will stay here always!
We checked into another hotel on Sunday evening because it was reserved for us through a national sports site and it was horrible (dirty, bug infested with terrible beds) . Went over to the Best Western Monday morning and they helped us out. It was clean and bright with wonderful beds and great service,
Very beautiful hotel with large clean rooms. Staff is so friendly, courteous and helpful. We didn't want to leave! Thank you Best Western for a great time! My granddaughter loved the pool area. The hotel is close to shopping and good resteraunts
I was absolutely surprised at how nice the room was, the comfort of the bed and how kind and accommodating the staff were. We stayed over the fourth of July weekend and they even allowed us to use a free room voucher with no questions asked they even upgraded my room to the king and queen suite! Thank you for the great stay we will definitely be returning.
This hotel is fabulous for families and groups on sporting events. We stayed here for a week as part of a sports group and liked it so much we stayed on for a couple days after while visiting in the area. We stayed at several hotels in the area during our visit to Minnesota and could not find one anywhere near this one in terms of staff hospitality and value for money. Rooms are great for families and they have a sofa bed. We felt safe at this hotel and the breakfast staff are so nice! They even put out an extra waffle maker and all day all night cereal and milk for all the kids on soccer teams that were visiting which was greatly appreciated. Restaurant is right next door to Culvers a good quality fast food place that the kids and parents loved and that is open late. Staff and the General Manager go out of their way to help you with any concerns you might have and are so patient with all the kids running around during a huge group stay for the USA Cup. Target right next door. Highly recommend!!
Stayed here for the USA Cup soccer tournament. It was walking distance which is a huge plus. Clean and friendly. I would definitely stay here again for this tournament. It was also very close to many good restaurants.
Great place to stay!! outstanding help with check in!, great pool area! great area! for shopping, food entertainment sports area!. the Breakfast area has a good assortment of food, waffle iron ( I do miss the pancakes ) fresh fruit is fresh!
We stayed here for our daughter's soccer tourney, the U.S.A Cup. The hotel was very clean, staff very friendly, and front desk staff very helpful. The hotel is with in walking distance to the soccer fields which was nice. There is a Super Target across the street as well. The breakfast was good too! Would stay here again!
Very clean and appealing hotel, LARGE room (2 queens with a sofa area) - the hotel and room decor were well done. The breakfast selections were adequate. The hotel grounds were very well kept. I would definitely recommend this hotel - it was pricier than a regular Best Western.
Everything was great at this BW - allowed us to visit with all of our former neighbors and friends we know here. We even checked out Menards, Fleet Farm, Byerleys, Cub Foods, downtown Minneapolis, Wife loved it - was able to visit former work friends.
Hotel was super busy and we had to wait to check in but staff was friendly and helpful. Room was nice, clean, quiet. Nice breakfast selection but they were out of milk. Good location, close to Gander Mountain, Target and a Culver's right next door.
We stayed because our son was in a wedding in Ham Lake. The hotel was clean and comfortable. When we checked in the receptionist was friendly and helpful. The only complaint is that the shampoo dispenser was broken. Housekeeping came to fix it 3 times but didn't have the right tools and/or parts. It was never fixed in 3 days with 3 different interruptions while we were trying to get ready for the wedding. They also didn't refill coffee so we had to get it from the lobby. Small inconveniences that wouldn't keep us from visiting again.
Great place to stay very friendly staff and willing to help out anyway they can. I stay here every time I am in town. The property is always kept clean and also a great breakfast to help start off your day. You will not be disappointed
I was very impressed by this Best Western. The hotel had been renovated a couple of years ago and they did a very good job. The decor was modern, beds were comfortable. The bathroom was private and quite large with a large vanity area. The air conditioner was quiet and did not wake me during the night going on and off. The breakfast was very good with the same choices everyday for the hot items, bacon, sausage, scrambled eggs, biscuits and gravy. The staff was very friendly and helpful. I would definitely recommend this hotel if you are in this area.
My employer's travel agent booked this hotel for me. it's a gem, great value for the price. Attentive, friendly staff, clean room, hot breakfast. I'm sold on BW Plus, and will be staying at this hotel on my next trip to the area.
booked room at the Best Western Plus Blaine on May 15, 2016 for June 2 and June 3, 2016, PAID with points. points were taken out of our account immediately when we made the reservation. I have copy of points that were withdrawn) Therefore we had a contract. (Reservation/Payment confirmed) 10 Days after paying/reserving room, On May 25, 2016, at 4:25 pm, we were contacted by the hotel staff canceling our room. When the reservation was cancelled that was a Breach of Contract by the Hotel. The hotel tried to find us another hotel, but only other Best Westerns would have been 45 min to an hour from our destination each day, that was too far. We had to pay more for the hotel we had to book to be within the same distance as the Best Western was (20-25 Min) than we did at the Best Western. We were out of pocket an addition $288.00 approximately than we would have been if we could have kept our room at the best western. They told us we could stay the first nite of our reservation which was Thursday, but not Friday nite--they had a flood and someone else had the room that nite. Now, I do not understand if we had the room how someone else could have it also? We made and PAID for these reservations 10 days before we were contacted and our room cancelled by the Hotel, not by us. We were scrambling trying to find another hotel for those dates that took pets and that was also a comparable distance (not further) I contacted hotel and owner directly by phone, email and US mail and have not heard from them. It has been over 22 days with no response. This was not a vacation trip, it was a specific destination and we had to travel/stay on those dates. We are out of pocket $288, MORE than we were with Best Western. Be wary that they don't cancel your room and leave you in a bind.
We made reservations and they took our points for payment. Ten days after making the reservation they called and cancelled it. They told us we could stay the 1st day, but not the 2nd day. They said there was a flood. They did try to find us another hotel, but the others would have been approximately 46 min to an hour away from where we had to be in the Friday evening 5:00 traffic. To get a hotel in a comparable distance it costs us appx 288.00 more than it would have at the Best Western. We were not very happy since this was the first time we had been able to pay with points and this was how we were treated. I asked did they cancel our reservation just because we used points. The manager said no, he had reservations that had been made before ours (again--we made ours 10 days before they cancelled) And why could we stay the 1st day of our reservation (a Thursday) and could stay on Monday--but not Sat/Sunday...
Very clean and very quiet! Nice amenities! Good breakfast. The price was very reasonable for the quality of the hotel. Located in a very nice neighborhood and easy to find. Located very close to many sports activities.
Clean, nice location, friendly staff. The value is good and the rooms are clean. Pool area for the kids along with an arcade room. Great location and easy to get to. Breakfast is not bad either. Staff is always helpful.
This was our second stay at the hotel: great facility and location, excellent value and outstanding, friendly and helpful staff. Excellent breakfast also provided. Will be back whenever we are in the area again.
This hotel was the best stay I've had in a long time. It was clean and comfortable. I actually wanted to go back to the hotel take a shower and lay down after work. A lot of hotels out there don't make me feel that way. And I travel almost weekly.
Great hotel, nice facility, very clean rooms, really nice breakfast, nice staff. It is close to the Sports center, so possibility of lots of kids running thru out the building. Excellent rooms and staff.
Rooms were large and very clean. The hotel as a whole was clean and modern. Pool area well kept. They had an arcade for the kids.Breakfast was good and the staff very friendly and accommodating. Very reasonably priced.This will always be our hotel of choice when we go to visit our family!
I was impressed with the staff, the management, the pool, and the rooms. It has very easy access to a Target and a fast food restaurant, and walking distance to the soccer complexes. The kids loved the arcade and I loved the cleanliness. I'd definitely stay here again.
We recently spent 2 nights at the hotel. Very convenient (walking distance) to the National Sports Center. The rooms and the public areas were exceptionally clean, and decor is both modern & appealing. We had a 3 month old with us & the staff was extremely accommodating of the need to have breast milk frozen & offered to put it in their freezer. They were very happy to provide us with the little extras we needed. Breakfast was included, with a good variety of options including fruit, cereals, eggs, bacon, waffles & pastries. As well hot beverages were available throughout the day & there is a well stocked snack bar (not free) both in the main lobby. Definitely family friendly, and there are nearby dining and shopping options in the immediate area.
Despite the beautiful lobby, comfortable/lovely room, and welcoming staff, I could hear conversations and knocking of doors in our hallway from midnight through 5 am keeping me awake. The hallways, elevator, and stairways were littered with beer bottles and cans on our way to breakfast and checkout Sunday morning (8:30 am). I am not likely to stay at this hotel again unless I first ask the desk staff if there is a likelihood of similar activities happening in the evening.
Was in the area for business. This place is unbelievable for the cost. Clean and upgraded. The rooms have nice upgrades and look like a 5 star place. I can't believe it is only $90 a night. The breakfast is very good for such a low cost.
Check in was fairly quick. Room was a suite which includes a couch/sofa bed. It was clean and good sized with comfortable king bed. All amenities were present including ironing board and iron. Breakfast was quite impressive with hot items as well! Stayed only one night but it was worth it.!
Clean rooms, great service, comfortable bed, privacy, good Internet connection, superb breakfast, helpful staff. Would recommend as a satisfying place to stay on business or family trips. Restaurant next door is handy, too!
Everything during my stay was perfect. The room was beautiful, clean and well maintained. Matthew at the front desk was so very helpful and cheerful. I couldn't have asked for a better stay. I will definitely be back as soon as possible!
We brought our soccer team of 15 year old boys to a tournament at the National Sports Center, and we were so lucky to get into this hotel right at the doorstep of the soccer fields! Its one thing to find a convenient, handy place to stay, but what a bonus when the place is such a great hotel as well! Everyone on our team was commenting on what a nice place it was~roomy, comfy, clean, friendly, affordable and well, convenient!
The Place to stay when visiting Blaine. Perfect hotel for anything happening at the sports center. Close to several restaurants and shopping. Wonderful spacious rooms, nice pool and a great morning breakfast. You be glad you stayed.
Last minute stop. Front desk very friendly and she was very busy when we arrived but handled the situation nicely. Room was very nice and clean. Would stay there again. Breakfast was very good with many options to choose from.
I was passing through Blaine, MN on Day 3 of a six-day trek across the country. I had always wanted to visit the Aveda headquarters so I checked to see what hotels were nearby to spend the night in. Apparently I chose the nicest Best Western I've ever seen! Jessi was very friendly and welcoming. She set me up in a beautiful huge corner King room, complete with a jetted tub! What a treat after 3 long, cold, windy and rainy days on the road. I can't even tell you the last time I had a hot bath. Definitely worth it right there! The hotel is quite trendy and the suite itself is extremely clean and quiet. I have never been so impressed with a room before! Looking forward to spending a day relaxing in luxury. So pleased to have discovered this gem! Would definitely recommend this hotel.
This hotel was very clean and the staff goes out of their way to assist you. The hotel rooms were clean and everything was like new. I loved the pools and not a lot of hotels have baby pools so this was a plus. Wonderful service! Also, this hotel is around a lot of things to do such as shopping and restaurants.
Our hockey team participated in the Stick It To Cancer Hockey Tournament the weekend of April 15-17, 2016 and we all stayed at this hotel. It was so nice! Completely updated, clean and the staff was very helpful. The hotel's location is close to several places you may need, whether it's places to eat and a Target less than a mile away. My boyfriend and I had our little dog along so it was very nice that this was a pet-friendly hotel. One of their front desk staff, Jessi, was very helpful and knowledgable when answering my questions and even offered to look up a dog park for us. And for those of you who travel with your pets, I saw that the hotel offered plastic poop baggies for their guests on each side of the hotel so you can pick up after your pet. Very helpful since I forgot to bring our plastic poop bags. We stayed in room 209 which had a king-sized bed and a pull out sofa which was spacious and clean. No issues at all. The only problem we did encounter (NOT the hotel's fault) was the people who were staying above us. They were loud, lots of stomping and running; it was disruptive enough that I had to call the front desk around 11:30 pm Friday night to report it. The gentleman that answered at the front desk went up to investigate it and within 5 minutes, the noise stopped. Unfortunately, the noise went on all weekend but we weren't in our room that much from Saturday to Sunday. Again, not the hotel's fault. Our team ended up playing in the championship on Sunday afternoon at 12:30 pm, which is after their normal check out time. We couldn't bring our dog into the arena and we would never leave her in the car, so I phoned the front desk on Saturday evening to request a late checkout so we could leave the dog in our hotel room while we played our 12:30 pm game. The manager, Genni, was so nice. When I explained to her our dilemma with the dog, she didn't hesitate to give us a late check out. This was a **huge** relief to my boyfriend and me. If she hadn't allowed us to check out later than normal, my boyfriend would've been forced to miss my game because he would've had to either walk the dog around the outside of the arena (can't bring the dog into the arena) or drive around while we played. I encountered at least 5 different staff members during our stay and every one of them were professional and pleasant. I was very impressed with this hotel (and I'm somewhat of a hotel snob) and I'm looking forward to staying their next year!
Dennis, Jessie, Jenny and Matthew all went went above and beyond in making sure our family was well taken care of during our 10 day stay here. They have become part of our extended family. Housekeeping Staff and Roxy had our room immaculate and ALL showed prompt and couteous service with a friendly attitude. We recommend this hotel to anyone and plan to come back. Hot Tub and pool were clean with plenty of towels. Even had a designated area we could take our service animals! How cool is that! You guys Rock! Thank You so much!
We stayed with our puppy in a king suite and it was the most comfortable bed I have ever slept on. We stayed during the week so it wasn't very busy. I am very picky when it comes to hotels and I would have to say this is one of the best that I have stayed at and it wasn't outrageously expensive. I will be going back to this hotel in the future!
I travel to this area with my dogs often. They have nice rooms and are pet friendly. In the dog walking area they have bags and a trash can, so the area stays neater than other pet friendly hotels in the area. Hockey kids stay here and can get noisy but the front desk will address it if you ask.
I had stayed here, I went down to breakfast and there where two men down there working. They did not seem friendly at all and looked very upset. Not a way to show good customer service. I grabbed my coffee and left because I was not about to sit around and watch some younger man and some older man be all grumpy in the morning not OK! Also, I will have to say that during my stay I had one AMAZING housekeeper come to my room I think her name was Mallory, gosh what a great lady she was the only reason why I didn't complain to front desk about those two guys! She did such a good job in my room I loved her spunk, and personal touch to my room! I love her smile! She is a keeper at this hotel! I will make sure my next stay I will see if she is working or I will NOT even dare come back!!!!!!! Give her some praise!!!!!!!!! Good job Lady!!!!! Keep up the hard work you guys probably never get enough!!!!!! The room was amazing!!!!! However boy better fix some crabby pants that work there!!!!
Staff did not seem prepared for number of people booked for our venue. Short on breakfast supplies, no towels for pool, poor shuttle service. Asked for express checkout, didn't get it. Computer shut down so I could not get a receipt
The fumes from having our floors refinished were too much to sleep in, so at the last minute we contacted this hotel because it is near our kids' school and my husband's work. Because of the late hour and our circumstance, they didn't require a full booking over the phone - they just walked me through the options and then held the room we needed. The staff was very friendly, professional and helpful. The hotel was attractive and clean both on the outside and the inside. The modern decor was a lot of fun. Our room was very spacious, with comfortable places for all four of us to sleep. The breakfast was tasty and filling, and at a great time so that my kids were able to be well-fed before I took them to school. The pool was very comfortable and the hot tub was actually hot, which was a fun way to relax on a school night - a nice treat! The hotel is right next door to a Culver's so we enjoyed dinner, and later treats there. There is also a Target not quite a block away. We didn't use it, but it was nice to know it was there just in case. The internet worked wonderfully. We could all be on our devices with no problem, while enjoying cable TV. The kids were able to get their studying done and still have some fun. I would highly recommend this hotel.
What a fantastic hotel! Very courteous staff! The family was welcomed at the desk and they help a fellow family out when the heat in their room stopped. Maintenance was there in no time. A great hotel overall! The kids enjoyed the pool and arcade. The breakfasts were also delicious!
If you stay at this hotel, plan on the thermostats not working, and the internet was horrible. We froze the first night after they said they would send someone to fix it. The internet keeps dropping you, so if you plan on working from your room, better have a hot spot.
Very clean and modern rooms. Good looking hotel. Hot breakfast in morning. Comfortable beds. Very friendly and knowledgable staff. Would definitely stay here again. There was a barking dog and crying baby in room above me in the early morning. Cant help that though I guess. Wish I could have brought my dog!!
Loved the décor in our King suite; had a nice dressing table with outlet just outside bathroom. Very spacious, and included fridge, microwave, coffee maker, etc. Bed very comfortable. Free internet and free parking. Close to sports center (we were there for gymnastics competition). Only down side was one of the elevators out of order and hot tub not working the night we were there. Breakfast was good.
I have stayed at this property many times in the past 4 years. Very close to the Schwans Rinks for hockey. It has always been a good location but was a bit run down before. It looks AMAZING now! New decor in and out. New flooring, updated breakfast area. I was impressed. There was also new management - nice but still working thru some change over issues. Overall good experience for our team.
Great hotel, conveniently located. Clean rooms, nice staff and very pet friendly. Dog area has bags for clean up and a trash can so the area stays clean. Located next to Culvers, Gander Mountain just behind it and Target about 2 blocks away
I was treated very poorly at this hotel. The front desk was very rude to me and had no respect what so ever. I thought it would be nice to stay at but I will not stay here again. They didn't treat me good the whole time I was here. Veryy disappointed.
My experience with this Hotel was not good. They were rude and disrespectful to my girlfriend. Even though I was a part of a larger group for a wedding they did not give me group rate. When my girlfriend tried to check in they would not let her. Even thought i had put her name on reservation and put my card down. They forced her to put her name down and change it to her. So she ended up paying. Over all just not good. I will avoid this Hotel in the future especially with other good options close by.
This hotel was very accommodating to our Hockey team...it was a nice treat to have a hotel welcome a team. The facility was clean and well run...an overall good value. Location is perfectly located near National Sports Center and many restaurants. Really appreciated the hot breakfast.
I stayed here with my son for a hockey tournament in the fall of 2015. It was a group booking of about 15 families, scattered between three floors. Breakfast: The included breakfast was your usual continental, but with some notable differences. There was your waffle maker, but there was also a pancake maker! The hot food selection was also nice... Sausages, scrambled eggs, hashbrowns (grated), and one day was biscuits and gravy. The coffee was also excellent. The only issue we had was the placement of the coffee machine. It was next to the hot entree's (popular area) which was in the corner. The creamers were fine where they were, but the sugar and such was on the wall next to the hot food section. It seemed like every time you went for a coffee you were battling around people getting their hot food. Hopefully that's something that they can easily modify. Pool/Arcade: Decent size for a hotel... had a small wading pool for the little ones. Hot tub was actually hot and a decent size. Pool area was clean. The arcade on site was clean and in a separate room. Rooms: You can tell they've recently updated. Everything was new or refreshed. Room was clean and definitely comfortable. Large screen tv, microwave and mini-fridge. Bathroom was clean, decent water pressure and hot water. The spacious room also had a small couch/table area. The beds had brand new linens/pillows and you could tell the mattress was also brand new. We could hear pounding from the room upstairs, but no noise transferred through the walls. Service: Check-in was a breeze. No issues with keys not working all weekend. Maid service was friendly and efficient. The only issue we had was when we wanted to gather as a group in the evening. There really wasn't a place we could go. They would not allow us to sit in the breakfast area, and they advised that they could let us into the conference room, but there would be a charge and we would have to vacate by 10 anyways. I understand the viewpoint of the hotel of attempt to curtail evening functions for various reasons, but it's frustrating when you're looking to keep things quiet and willing to stay in one area to limit noise transference. We were eventually allowed to congregate in the lobby area. The staff was polite through the entire conversation - no issue with them, just with policy. Location: 2 mins from Schwan rinks, in the same parking lot as a Culvers. 2 seconds to pretty much all shopping and food choices you'd like. So great location. Wifi: The FREE wifi was kind of sketchy... Fair amount of disconnects that was noticed by more than myself. Perhaps a few wi-fi extenders are in order. Overall stay: Very enjoyable, would stay again if the price was right. We did get a great rate going through the hockey tournament of $99/night for double queens. A friends team is there in early January for $169/night for the same room.
Was at the NSC for a sports show and booked this hotel due to its convenience. More expensive than other options in the general area, but nothing else is as close to the NSC facilities. That was worth paying for, in my opinion. There was a hockey tournament also being held at the NSC, so this hotel was busy with young hockey players and their families. I chose a room on the top floor to minimize the noise from some of these other guests. Check in and out was efficient, friendly, and accurate. Room was modern and comfortable. Bed was very comfy. Plenty of room to work and spread out. Bathroom was without any problems. Wifi was strong in the room. Loads of restaurants nearby. All in all, I'd recommend and would certainly stay here again.
Good price, stayed with 2 of our grown children and their spouses in a suite. Place was very quiet at night , nice pool area , business center and breakfast area. Breakfast was basic free breakfast but well stocked and fresh.
we enjoyed this stay, the hotel had been recently remodeled, very tasteful. The breakfast was exceptional, pancakes, waffles, eggs sausage, cereal, strawberry topping, toast, jam , peanut butter, Juice, and coffee , milk for beverages.
Nice comfortable hotel. Parking is a bit of a pain. During my stay, a construction trucks were blocking an entrance and several parking spots. Good location. The pool is great for families with small children! Breakfast was on the below average side.
Everything good except the beds are kind of high for a mobility accessible room. My travel partner and I are both wheelchair users and the beds were hard to get into. This has become a problem nation wide. WAKE UP AND SMELL THE BACON HOTELS! STOP PUTTING HIGH BEDS IN ACCESSIBLE ROOMS!
Great place to stay! A little hard to get to if you don't know the area! Long pool hours! friendly staff to check you in! Great breakfast! Rooms are very clean! and nice deco in them. like having a sofa in the room, along with a fridge and microwave in them. also having coffee in the lobby!
We would like to say what a wonderful staff you have. First of all your housekeeper Shariee is a sweetheart and does a great job, next Shanen is also a good housekeeper. And in the breakfast area Bonnie helped me out everyday mshe was there and what a big help since I am in the wheel chair. Now the smiling face that I seen every morning and the joy she gave me was Mallory. Ever one of these girls helped me more than you know but mmost of all there smiles and there friendlyness keep me going. Thank all of you!
We stayed here for a night due to a function I was attending in the area. Check in was quick and efficient. We stayed in a 4th floor double. The room was very nice and the beds were very comfortable. I was not able to partake in the provided breakfast but it looked better than an average hotel continental breakfast. I wish we had time to use the pool and hot tub as it looked nice. There was also a decent sized workout room and arcade. Everything was clean and updated. I appreciated the complementary Sunday paper. I would stay here again next time I'm in the area. Good job Best Western Plus!
Decided to stop here on our way home from Glacier National Park. Nice surprise. Newer property with nice furnishings on the north side of the Minneapolis area. Close to many restaurants. Second time we have stayed at Best Western Plus and I am becoming a fan of this brand.
Room and bath were clean and nice. Bed was comfortable. But the 1 queen bed room was not very large, and the bathroom was also small. Housekeeping missed cleaning my room on the 3rd day. Went to the desk to get some clean towels. Desk clerk provided them, but he clearly did not care that my room was not cleaned. Stay at this property once a year for business, and have found they have trouble getting employees that provide great service - or perhaps the training is poor. But not a lot of hotel choices in Blaine, and the location is convenient for me.
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