Best Western Plus Hotel Blaine at the National Sports Center,  Blaine

4.0/5  - basé sur 234 notations.
10580 Baltimore Street NE, 55449-4512, Blaine, United States - Karte ansehen
+1 763 792 0750 +1 763 235 1897

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  • Klimaanlage
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  • Kostenlose Parkplätze
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  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Willkommen im BEST WESTERN PLUS Blaine at the National Sports Center!Hotels in Blaine, MN, sind bekannt für ihre günstigen Preise, fantastischen Service und eine Ausstattung, die dafür sorgt, dass sich jeder Gast bei uns wie zu Hause fühlt. Das BEST WESTERN PLUS Blaine at the National Sports Center liegt ganz in der Nähe von Arenen und Veranstaltungsorten, in denen die interessantesten Sportveranstaltungen der Region stattfinden. Da unser Hotel sich unweit der Fogerty Arena befindet, beherbergen wir regelmäßig sowohl Teams als auch Fans. Wir bieten Blockbuchungen und Sonderpreise, um Ihnen einen komfortablen Aufenthalt zu bereiten. Die hervorragende Lage ist allerdings nur einer der vielen Vorzüge. Außerdem erwartet Sie jeden Morgen ein köstliches und kostenloses warmes Frühstücksbuffet. Perfekt zum Entspannen eignen sich das große Hallenbad, der Whirlpool und das Kinderbecken. "Entspannung" ist überhaupt das Zauberwort in diesem Hotel in Blaine. Dazu bieten neben dem großen Pool auch alle 96 extragroßen Suiten die besten Voraussetzungen. Nicht umsonst wird unsere Anlage gern für Hochzeiten und Hochzeitsfeiern gebucht. Hotels in Blaine, MN, pflegen enge Beziehungen zu Hochzeitsausrichtern wie zum Beispiel Banquets of Minnesota, TPC, Majestic Oaks, Bunker Hills und The Elegance Room. Gemeinsam mit einem unserer Mitarbeiter können Sie Ihren großen Tag aufs Wunderbarste gestalten. In der Umgebung dieses Hotels in Blaine befinden sich neben etlichen Golfplätzen auch das Target Center und Xcel Center. Hier finden Sportveranstaltungen, Messen und Konferenzen statt. Im nur wenige Blocks entfernten National Sports Center werden renommierte Eishockeyturniere ausgetragen. Während der Sommermonate finden auch Fußballspiele statt. Die Fogerty Arena ist Austragungsort von Curling-Wettbewerben und verschiedenen anderen Veranstaltungen. Der Nahverkehr von Minneapolis/St. Paul und der Flughafen sind ebenfalls in der Nähe, was das Reisen leicht macht. Mitarbeiter von Medtronic und Geschäftsreisende, die auf dem Infinite Campus zu tun haben, können ihre Ziel von dieser Anlage in Blaine aus rasch erreichen. Ganz gleich, ob Sie wegen einer Tagung im CLC anreisen oder anlässlich einer großen Veranstaltung in der Stadt sind, die Unterkunft spielt eine große Rolle. Buchen Sie noch heute Ihren Aufenthalt im BEST WESTERN PLUS Blaine at the National Sports Center!

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ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
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133
sehr gut
 
52
befriedigend
 
23
mangelhaft
 
12
ungenügend
 
14
Allein/Single Allein/Single 6
Alleinreisende Alleinreisende 18
Familie Familie 116
Geschäftlich Geschäftlich 18
Geschäfts-<br>reisende Geschäfts-<br>reisende 47
Geschäftsleute Geschäftsleute 19
Geschäftsreisende Geschäftsreisende 30
Paare Paare 18
Reisen mit Freunden Reisen mit Freunden 26
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Best Western Plus Blaine at the National Sports Center,Blaine
  • 1
    « Bring your least favorite swimsuit »

    High chlorine levels in hot tub left swimsuits bleached, eyes burning, and skin that smelled like chlorine even after multiple showers. I was told the levels were safe, but our skin, eyes, and swimsuits indicate otherwise.

    2
    « This place is not that great! »

    First of all the guy at check in was very rude the entire stay and not helpful at all. The check in process was slow seeing they only had one person working the desk. The hotel is pretty clean and rooms are very neat and tidy. Only problems encountered with the king suite I stayed in was that when I went to open the curtain the whole thing fell down and the fridge took almost an entire day to get cold. Also the bed is too firm for my liking and the pillows are way too soft. The pool was heated and nice and so was the hot tub. The arcade room is a joke... Half the games don't work, they run off tokens but you can only get tokens from the machine if you have 1

    5
    « Would recommend to anyone! »

    Incredible staff, commodities, and cleanliness! They were very friendly and accommodating for my sons birthday and our special dietary needs. The hotel manager was wonderful! We'll definitely go back! A+++

    5
    « Excellent »

    The staff was friendly and helpful, the breakfast had excellent selections... not just cold breakfast items and waffles, the pool was clean. A lot of great restaurants and shopping nearby, and very close to the sports center

    5
    « Amazing,! »

    Excellent place! Beds we're comfy! Clean and well kept! Friendly, helpful staff! Pool was warm and clean! Nice continental breakfast! Coffee, tea and fruit available 24/7. Great place for families! Convenient to stores and restaurants.

    5
    « Nice place, great value, excellent location »

    Stayed here with friends for New Years eve, it was an excellent stay overall, the only problem was an extremely cold pool. The room was a great value and very nice. Did not have breakfast.Was able to check in on my phone as well as check out, It was fast and easy.

    5
    « Clean, easy access »

    We often stay at this Best Western wen traveling to the Twin Cities. We have many relatives in the immediate area. It is a great location. Easy access to main freeway to get any where in the Twin Cities area

    5
    « great »

    was overall a great hotel and I would recommend it especially if you are attending a sporting event because it is close to the National Sporting Complex. And there are tons of shops and restaurants near by

    5
    « Amazing hotel »

    I was so impressed by the excellent accommodation provided me at this hotel. The gentlemen at the front desk was so kind and generous with me. After I checked in her called my room to see if everything was ok! I loved that. My room was a gorgeous condo style suite with two great beds, a large desk, mobile flat screen TV and plenty of closet space. It really does feel like an normal, upscale condo room. The great thing about the location of this hotel is it's close to lots of great food places, Target, gas and good coffee. I really got treated so well. I can't say enough good things. Thanks so much!

    5
    « Nice 3 day stay at this hotel »

    Stayed with my 2 dogs at this hotel and was impressed with how they switched me from the 3 floor to the 1st floor when I asked which made things way easier when I had to take the dogs outside. It was nice and quiet the nights that I stayed also which is always a plus.

  • 5
    « Great Stay »

    We really enjoyed our stay here, room was quiet, clean and comfortable. Breakfast had lots of options and staff was helpful and friendly. The only negative is that the sidewalks were not cleared of snow and ice, which was a safety hazard. We will stay again, if we are in the area.

    5
    « Wonderful Stay »

    Thank you Jami and Roxi for the wonderful hospitality. You are a great asset to this hotel and are true champions of providing great customer service. All the staff helped to make our stay a memorable one. There is everything at your doorstep from shopping, food and evening entertainment. You are near to some of the Nations top Sporting Complexes and the night I was there were hosting a wedding. It shows that your team is well trained when you are able to handle a variety of events and keep your top notch service to the guests. I will stay whenever in the area again.

    5
    « Family Christmas »

    Absolutely wonderful! Suite was clean and nicely equipped. Pool area was perfect, with a walk-in pool for the kiddies. Hot tub and pool also great. Very helpful and friendly staff. Would recommend this hotel

    5
    « Great hotel, Great area, Great Staff. »

    Nothing about my stay was negative and I'll gladly stay again as well as recommend this location to people I know. Didn't get a chance to experience the amazing breakfast, but everything about the stay was excellent!

    4
    « Family Wedding Stay »

    This hotel really covered all the bases. Friendly, Professional staff. Very Clean. Great Rooms, plenty of space and functional. Pool area is very kid friendly and large. Fitness center is decent and has plenty of equipment to get your workout in. Standard issue breakfast, area was very clean and staffed accordingly.

    5
    « Engagement Party Gathering »

    We thoroughly enjoyed our stay! Jamie and Todd really helped to ensure our experience was perfect! Thank you! The room was clean and very nice. The pool was beautiful. We had everything we needed during our meeting - coffee; audiovisual. We will definitely be back for future events.

    5
    « Stay at Best Western in Blaine was excellent!! »

    Great hotel in Blaine with clean comfortable rooms, great staff and breakfast included! Wasn't able to check in early due to hotel being short staffed due to Thanksgiving holiday. Our second stay there this year and we will definitely return.

    5
    « hotel review »

    Everything was handled efficiently from the online reservation up to and includung my stay. the room exceeded my expectations, s well as the courtesy of the entire staff. I particularly enjoyed the swimming pool and spa facility.

    5
    « Very nice hotel! Spacious option for families with children. »

    We booked the king suite which had a separate bedroom within the room. It was very nice, very clean, lots of amenities, everything you'd need for traveling with kids! The breakfast was great, the pool area was nice, and the staff were accommodating.

    5
    « Family Wedding Stay »

    Had a family wedding, this was one of the hotels we could stay at. It is a very nice place, and excellent employee's. Had a problem with the shuttle only taking us back from the reception, complained to the staff about this. They looked into it, and got the shuttle service for both to, and from the reception. We would defiantly stay here again when we are in the area.

  • 3
    « BW »

    Excellent services or checking in and out. However, the maid service was poor. We arrived on Friday and the room was not cleaned until Monday. We ask for extra towels which we got, we ask for coffee never received, ask for trash to be removed never happened. The ice machine on the 4th floor did not work. On departure, the manager did adjust the rate of the room because of the problem with maid service.

    5
    « Wedding weekend getaway »

    We were here in MN for a wedding. After driving 17 1/2 hours, when we arrived late, the person at the front desk greated us as if we were arriving right on time. So sweet and friendly. Got us right in, room was ready and clean. Lots of food places and shopping within walking distends.

    5
    « Exceeded expectations »

    Past experiences with this brand have put them more of a level with Super 8, Motel 6 and other budget brands. This hotel is at least on par with a Hampton, Courtyard and similar. I was recognized as a member (easy to join when you book), allowed an early checkin, etc. The room was lovely, the breakfast good, and the staff pleasant. Would absolutely stay here again, especially for activities at the National Sports Center. We drove between the two, but it is walkable depending on where in the complex you need to be.

    4
    « Good hotel that is geting better »

    Both the room and bath were clean and orderly, and everything in the room worked properly. Room was modern and updated. I stay at this property about once a year and they have definitely improved since my last visit. Seems to be more attention to detail in cleanliness of rooms, and the staff is much more friendly and helpful than in the past. Great to see them improve, so will continue to stay a this property.

    5
    « Stayed for wedding in town »

    great hotel; good location; nice staff; clean; friendly; easy to get too. would stay at again or recommend to others. shuttle offered for wedding in area made things very convenient for eveyone who was there for wedding.

    4
    « Nice comfortable hotel however... »

    This hotel was great. check in and out was simple and people friendly. My room was immaculate and I am very very picky. The woman working on cleaning rooms on the 4th floor was amazing and the sweetest lady ever! The only complaint I have about the hotel is the kitchen lady. When I read the reviews before I didn't really seem to care about that, but she was downright rude! She made comments under her breath to me and my daughter twice. I really didn't appreciate her grumpy attitude at 7am! This really isn't a deal breaker for staying here again, but someone should really talk to her about how she is treating guests at this hotel! The kitchen and food is there for guest to enjoy and she makes you feel very uncomfortable eating there. I rating the service as average due to my complaint but overall great stay!

    1
    « Seniors Evicted »

    I booked a room for my parents for the weekend of my son's wedding. When I stopped at the front desk to confirm the reservation I was told it had been cancelled. When I found out that my parents' room had been cancelled, which still hasn't been explained to me, I pulled up their original room confirmation that showed 2 queen beds & included the $20 pet fee. I told them they needed 2 beds because of my father's restless leg syndrome & that they were still bringing their dog. I also asked that they remove the pet fee from my room as I hadn't brought my dog. This was Thursday morning and I was told it would be taken care of & they would call me to let me know. I didn't get a phone call from anyone until my father called me after they checked in to ask why they had a king size bed when their confirmation said they were to have 2 queen beds. They had walked through the lobby with the dog to get to their room. We left the hotel at 5:30 pm to go to the Groom's Dinner leaving the dog at the hotel. My phone rang at 7:07 pm. I didn't answer as I was just getting up to give the dinner toast for my son. No voice message was left, no other phone call received. As I was pulling into the parking lot about 10:00 pm after dinner & cleaning up there was 2 police squads out front & my phone was ringing. My mother was calling to tell me they were being evicted from the hotel because the dog had been barking "the whole time we were gone." When I got to my parents room my 70+ year-old father with heart disease was red-faced & sweating and on the phone trying to find new accommodations. I kept my parents calm & got them to a different hotel on the other side of town from the rest of the family & where the wedding was taking place. I then asked the staff at the front desk to help me understand what happened. They said the dog (which they later claimed no knowledge of even though he was disclosed on the 1st reservation, the confirmation & my conversation AND my parents had walked through the lobby with him) had been barking the entire time (which would have been 4 hours since we left at 5:30 & my parents returned at 9:30) we were gone. They said they tried "multiple times " to reach me but I didn't answer. I stopped them at that point and pointed out that I received ONE phone call from a phone number I didn't recognize just as I was getting ready to give the toast at my son's Groom's Dinner. NO voice mail message was left. NO follow-up attempt was made. When I offered to show him my call log showing I had received one call he had nothing more to say as he realized I was calling out the lie. I pointed out that if a voice mail message had been left we could had immediately resolved the issue because my aunts were staying at the same hotel and could have taken care of the dog right away. One would hope in a service industry & in such a sensitive situation lasting 4 hours they would have tried harder to reach me. The entire situation could have been avoided. Instead they lied to me & involved the police. The other reasons I got for them having to leave were: a. They were not on a pet-friendly floor. Well, who put them there? They didn't ask for that specific room number. In addition, when I was talking to the woman that checked me out on Saturday about the situation to find out why they were booked on the 3rd floor she stated that although it's preferred to put pets on the lower floors the entire hotel is pet-friendly and sometimes they need to put pets on the upper floors. b. The dog was barking after quiet hours. My parents were not provided any information on "quiet hours" when they checked in even as they walked through the lobby. In addition, the city noise ordinance goes into effect at 10:00 pm. The dog was quiet before then. c. Hotel policy is that pets cannot be left alone in the room. There is no mention in the confirmation that pets cannot be left alone. (If you are traveling alone be prepared to eat delivery meals.). Nothing was provided or communicated to my parents on this policy when they arrived. d. They cannot provide a refund because the police became involved. As a service provider I would expect that they would defuse conflict without the police, without kicking elderly guests out of the hotel. Why could they not have relocated my parents to another room? Twice I asked them to apologize. I asked them to reimburse the $500 we spent citing multiple reasons. 1. My parents' original reservation was cancelled without explanation & rescheduled incorrectly even though they had all the correct information to book it properly. 2. The staff may have called once; however, they didn't leave a voice mail message. In addition a member of the staff looked me straight in the eye & lied to me about calling more than once. I offered to show him my call log showing I had received only one call. He did not counter my statement because he knew he was caught in the lie. Had they made any real effort my aunts could have helped and the entire situation could have been avoided all together 3. The hotel didn't abide by the city ordinance. The staff told me the police told my parents to leave. This was also not true. The officer told my father to go up to the room & quiet the dog. It was the staff's decision to kick them out. 4. They turned out 2 seniors, one with a heart condition, at 10:00 at night expecting them to find a Thursday/Friday reservation in the Twin Cities at a pet friendly hotel. 5. The staff provided nothing in writing on the pet policy to my parents when they arrived. 6. I had to pay for their room for the night they were not allowed to stay at the hotel. 7. What was to have been one of the most enjoyable family events was overshadowed by staff unable to properly resolve conflict through a simple voice mail message. What happened was, quite simply, wrong.

    5
    « Great Stay! »

    We had a brief but nice quiet stay after a family wedding. Enjoyed a satisfying breakfast, with many food options, before heading out. Would highly recommend this hotel if you're in the area. There are many stores and a few bar/restaurants nearby.

    4
    « Nice room. »

    The front desk staff was great, check on simple and fast. Facilities are kept clean and comfortable. Breakfast, while not fancy was good, plentiful and filling. We did experience some noise, but the front desk dealt with it quickly. The only negatives were the fitness center and the whirlpool. The center was stuffy and not well equipped. The whirlpool jets bubbled but didn't really jet.

    5
    « Family Gatering »

    Family gathering for a surprise party....worked out excellent for having party at Culver's right in the Best Western parking lot....walked right over! Located in good distance from area bus depot where we took the bus directly to the Minnesota State Fair! Great time had by all!

  • 5
    « Great to be home BW Blaine »

    Dogs aside, this is my home-away-from home. It just is. I always feel welcome here, and I love the location. Its about 15-20 minutes from Columbia Heights, which has a row of restaurant killers like Chimbarazo, Maya, and Karta Thai. Breakfast also has bananas, and the room is always spot-on.

    1
    « Worst Hotel I have ever Visited »

    I try to be fair in my reviews as it is the only means by which potential guests can evaluate potential hotels for their travel plans. I would start by saying that the hotel, for the most part is clean and well kept. I was forced to stay here as a result of a poison that was installed in floor joists for the new home we built. My oldest son (15) had run-ins with the staff and comments were exchanged. When I found out what happened I apologized to the staff and took steps to ensure that it would not happen again. With that background, the hotel staff was INCREDIBLY rude, arrogant, and disrespectful. The front desk manager, who was by far the most arrogant and disrespectful person I have ever encountered, came to my room (we had two rooms) and informed me that we were being charged for "trashing" the room that the kids stayed in. I asked to view the room prior to check-out and was expecting to see a room that looked like Charlie Sheen had a 3 week party. What I did see was blankets and trach on the floor, which I picked up but everything was in working order and unbroken, TV, Microwave, Lights, Drapes... Having cleaned the room and taken pictures, I went to the front desk to confront the manager about exaggerating the condition of the room. I do not recall the conversation exactly but essentially he told me that he had pictures and was charging for damages. I asked what the damages were and I did not get a response. I understand that my son can be a little hyper and sometimes argues when he thinks he has a complaint but to have a service industry worker take it personally and then decide he has the right and authority to impose charges for trash and blankets on the floor is ridiculous, in my opinion. He spoke to me as if I was a homeless guest that he allowed to stay in his home, rather than a paying customer who apologized and corrected staff concerns. I would avoid this facility at all costs, at least until the staff has been turned over. Please e-mail for ACTUAL pictures of the room when I left.

    5
    « Very nice hotel »

    This was a very clean, quiet hotel. We stayed with our 35 lb. dog. Staff was very nice about our dog. Beds comfy, breakfast area clean and ample space for visitors. Would definitely recommend this hotel.

    4
    « Great Front desk staff, Kitchen staff AWFUL »

    Good experience overall, front desk staff were very pleasant and friendly. The kitchen staff however, extremely rude and unfriendly. Rolled their eyes when we asked for something, and I got snapped at for something I did not even do. Her tone of voice was extremely rude and unprofessional. Would like to stay here again, hopefully kitchen staff is more pleasant next time. Room was nice and clean, pillows ARE AWFUL, lumpy and small. Bring your own if you can.

    5
    « Great stay/great location »

    Hotel is in a great spot in blaine especially if you have stuff going on at the national sports center. Just a couple minute drive there. Also close to lots of shopping and restaurants. Hotel was clean, as were the rooms. Both Nathan and Doreen who work at the front desk do such a great job. Awesome employees and people. Management do what you have to do to keep those two around, they are awesome.

    5
    « Excellent customer service »

    Rooms were roomy & fit our family of 5! Front desk was very helpful and helped us find places to go in the community. The location is perfect walking distance to many restaurants and very close to the rink

    2
    « Did not turn rooms until 100 geusts were waiting »

    We arrived at 2:30 but could not get into our room until after 4. We were with a number of other guests who had the same issue, two wedding parties in fact! The wedding had to be delayed because there were so many people that could not get ready on time. No accomodation was offered. Very dissapointing

    1
    « Overwhelmed »

    Stayed here on a Saturday with a wedding party. Front desk was very overwhelmed. Check in was at 3. We were told at 230 when we got there that no rooms were ready (over 50 people waiting in the lobby). Very rude and not nice people at front desk. Asked to have my credit card changed. Was told didn't have time for that. My friends room was NOT ready until 7pm. And they would not give them a discount. Not happy at all with this place

    1
    « VERY POOR customer service »

    This hotel is a security risk. Hotel staff unlocked security latch and dead bolt and entered the room while I was sleeping. I was awoken in my under wear to two hotel employees in the room. VERY POOR customer service from hotel staff and management.

    5
    « Impressive staff- very accomodating »

    I was so impressed with the staff here. I had booked a room for my parents and my dad uses a wheel chair. This was during graduation season and we discovered upon arrival that they had accidentally booked him for a regular room. With no other options, we got him settled into that room, and the staff assured me they would move them to a handicap room first thing in the morning. Ted the maintenance gent also helped me haul in and assemble a recliner for my father. As promised them completely moved my parents to a handicap room, recliner included while we were away at the graduation. They went above and beyond to make sure they were comfortable. Much appreciated. Nice breakfast, nice pool area. Hotel is very clean and rooms are quite spacious!

  • 4
    « Nice place to stay. »

    We had a good stay. The biggest draw back was the lawn care service and their weed spraying. We had our dog with and the place claimed to be pet friendly. Not really when you can't use the grounds because of the dangerous chemicals. One other thing, the breakfast sausage was raw.

    5
    « Lovely stay! »

    We had a very comfortable stay at this motel. The rooms were impeccable and the staff was caring and friendly. It is a very quiet hotel, too. The location was convenient for visiting family, shopping and dining and we will definitely come back.

    3
    « Ok experience »

    Hotel bed was very dirty, stains on the bed skirt upon arrival, had to have them change it. The hotel breakfast was a average hotel breakfast. The fitness center was honestly the worst hotel fitness center i ever been in. No bench, cable on weight machine needs to be fixed and serviced on. Other then that, there was only a treadmill and a bike elliptical machine.

    5
    « Home away from home »

    We have stayed here many times and will return. Convenient location (once you figure out how to get from the highway to the parking lot), friendly staff, comfortable and spacious rooms. It always works well for us.

    3
    « Beds »

    The bed was like sleeping on the floor which in this case would have been more comfortable and the A/C did not work on auto so we were either too cold or too hot. The service of the hotel staff was good and the overall cleanliness of the room was very good. this hotel was close to the wedding and reception and they also offered a shuttle for those staying to and from the wedding which was very nice as well.

    4
    « Little to no follow through »

    Forgotten item. Called right away and was told they found it and would mail it to me. Gave them my credit card toncover the mailing expense. Called back 3 times to follow up to aee if they mailed the otem. Each and evsrytime tbey assured me it would be mailed. Never recieved the item.

    5
    « Great All Around »

    The staff was great at check in. The room was clean and updated, the internet service worked great, and the bed was very comfortable. It was an all around nice place to stay at a great cost. From beginning to end, it was a nice experience. I would definitely stay here again.

    5
    « Clean! »

    The staff was very helpful and professional, will definitely be back next year. The room was large, clean bed was comfortable. Was staying there for an outdoor concert at the Blaine Sports center, was about 3 blocks away - easy walk. Will be back next year for sure.

    4
    « Would stay again »

    This hotel was quite nice. It was very clean and the staff went out of their way to accommodate our requests. My only concern is that it has potential to be loud. Thankfully most of the guests were attending the Joyful Noise Christian Festival so it was pretty quiet. Had it been a wedding, I may have had a hard time sleeping.

    4
    « Overall good »

    Overall this is a very good hotel. They had an excellent breakfast and excellent staff. The beds weren't very comfortable but we only stayed one night thankfully. If we needed to stay in the area again we would choose the same hotel

  • 5
    « Very Clean, Perfect for NSC Events »

    The location is less than half a mile from the National Sports Center and is very clean. Beds are comfortable and wi-fi is good. It's right next to a Culvers. If you're coming for a soccer tournament book far in advance.

    5
    « amazing »

    Well, my trip here was on May of last year 2016. I was here with some groups on a two-day religious event. We had group discounts but I was charged the full price per night. I could not settle it with the guy at the front desk. However, aftet the event was over, I flew back to my destination, I emailed the manager about the issue. The discounted rate was $95 and full price was $120. Fortunately, I had the email receipt which confirmed my discounted rate. So, the manager Dennis agreed to adjust the charges and refunded me the difference. Dennis was very understanding even when the other guys at front desk said no to my request. For example, the other guy at front desk said no to my refund but Dennis said yes. The other guy at front said no to my groups all day shuttle ride request to the National Sports Center which was across less than a mile away but Dennis said yes. Since I had no car, this shuttle rides saved me lots of taxi money which I could have some 4 times a day. The General manager made this trip amazingly great. Also, rooms were very clean with microwave. I don't remember the breakfast dogs but I ate it and it was good.

    5
    « Nice place ! »

    Room was clean & comfy, and breakfast items abundant. The staff really went out of their way to accommodate me on a few items. I'd stay here again in a heartbeat. See you soon BW Blaine. This hotel is in the Northern part of Minneapolis about 30 minutes from city center.

    3
    « Whoa to my car »

    Ode to my truck. how thee was scratched i will not know for cameras will not tell me so. Although i was parked out side thine door your scratch free paint job is never more. I enjoyed the pool and the king size bed but the damage to my car stays stuck in my head. The police were left puzzled and without a clue. The culprit who had stayed with Best Western too. the narrow parking spaces left me confounded as my truck alarm had never sounded. i wish there was more that i could do but alas it seems i get to deal with the poo.

    4
    « Surprisingly Good »

    My husband claims I've turned into a hotel snob, which I guess traveling at least once a week and living out of a suitcase will do to you. Thus is the first time I've stayed at a BW Plus and, for the most part, I was pleasantly surprised. 2 complaints, 1) shower drain was extremely slow and 2) employees were very loud. My from was right at the top of the stairs of the lobby and as I was getting ready in the morning I could hear the employees talking to each other from what seemed to be across the room. They really seemed to enjoy each other as there was a lot of laughing and talking back and forth, but it seemed very unprofessional in my opinion. Maybe they don't realize how thin the walls and doors seem to be. Overall, I would stay again but request a room further away from the front desk.

    5
    « Wedding Bliss »

    Best Western was a great addition to our Families wedding guests! Very accommodating, friendly knowledgeable staff. The breakfast was something to be desired, it really could use reviewing and maybe changing it up a bit. I HIGHLY recommend choosing this hotel for your guest...Thanks for a great stay!!!

    5
    « Clean, nice rooms. »

    A quick get away and we were told the rooms were clean. And they really were. The place was very neat. The room was nice. And very quiet. We heard nothing from other rooms and only a bit from the hallway. There are restaurants and shopping close enough to walk if needed also.

    4
    « Business trip »

    The Best Western in Blaine, MBN is a good hotel when traveling on business. Easily accessible, staff is pleasant. It has very comfortable beds and is reasonably priced. You also get a continental breakfast that has many options.

    5
    « Best stay ever!!! »

    I've stayed at many hotels. But this one is best ever. Reasonable price. Staff is friendly and always smiling. Everything is so clean. Breakfast is loaded with extras you don't see at other places and dining area is spotless.

    1
    « Bad customer service »

    We stayed here for a hockey tournament ad and the rooms were super but well there wedding ring got stolen out of my room. Went to front desk to talk to a manager and Zack would not help me and told us to leave the property. The only people in our room was my family and the maid . Asked to see the video tapes from the cameras and surprise they could not pull it up. Week and a half later the maid turned the ring in. The manager never would talk to us.

  • 5
    « Solid hotel »

    Great location, some junk food within walking distance (very useful when out with kids) as is a Target and the National Sports Center. Pool is decent but not large, big plus is a wadding pool for little ones along with a whirlpool for the adults. My daughter (11 years old) loved the games room.

    4
    « Best Western Plus Blaine National Sports Centre fits the bill »

    This was the recommended host hotel for our daughter's gymnastics competition. For the price , this hotel had everything we needed.: clean rooms, a complimentary breakfast and very close proximity to the National Sports Centre. The pool was small and was therefore overcrowded. A bit more seating around the pool for parents might be nice. Overall a great stay.

    5
    « Great quality and accommodations »

    This hotel was ideal for a group of students to stay during a recent competition event. Convenient location, great amenities. Pools and hot tub were right temperature, clean, and fitness room was not large but sufficient. Mattresses were very comfortable, rooms had fold out couches as well as beds. No problems with in-room wi-fi.

    5
    « Great Hotel »

    We stayed at the Best Western for a wedding in the area. They provided a shuttle for the guest that was quite nice. Hotel room was clean and well maintained. The beds were a bit hard for my liking but that's personal preference. We stayed in a king room on the 4th floor. The room was spacious and well appointed. I was unable to find a safe in the room, but it may have been hiding to well or not available. Staff was friendly and accommodating. The complementary breakfast was typical of a hotel breakfast, but good. I would stay here again.

    5
    « Wonderful Stay for Blaine Schwan Events »

    Great hotel with large suite rooms that is located right next to the Schwan Center. Location is excellent and the staff is amazing. Great breakfast as well. Internet was fast and reliable. Rooms have an extra sitting area with a full sized pull out couch. Hotel location has restaurants and shopping all within walking distance. Very nice to be out of town and not driving around looking for things since everything is right there.

    5
    « Great Place to Stay for Tournaments at National Sports Center »

    Rooms were clean and modern. Staff was great. Pool and games room for the kids during down time. The included breakfast was great. There are plenty of dining options near by and the sports center is less than 5 minute drive from hotel.

    5
    « Above and Beyond »

    Our stay at the Best Western - Blaine- MN was superb. All staff members were helpful, kind, personable and accommodating. The young lady at the from desk - went above and beyond to make sure our stay was pleasant. The room was clean- the breakfast was good - and the facility was nicely decorated. I would recommend this hotel - not only for cleanliness and value - but also the customer service provided.

    5
    « Great stay, very comfortable room. Coffee offered in hotel lobby very good »

    Everyone was be friendly I really liked the pet area, and that they supplied bags for clean up after pets. Breakfast was very good, beds were comfortable. Room temperature was good. Did not visit the pool.

    5
    « Pre-wedding Girls Night »

    Love love love this hotel! Beautiful room, and amazing staff. I stayed here the night before my wedding with 4 other girls in the 2 bedroom suite and all of us were in shock at how wonderful the room was. It's close to everything. I plan to stay here again in the future.

    5
    « Perfect Stay »

    From the moment we walked in the door we felt very welcomed and comfortable. Excellent suggestions for restaurants and directions to places we wanted to go. We would definitely stay at this hotel again.

  • 2
    « Hiccups »

    I've been to this hotel a few times but can't figure out for the life of me why they can't get things right! I was there on a weekend when there were lots of weddings so I understand being busy but my room was freezing and I got no response at all. The toilet kept having issues, no maintenance. Towel bar was broken, no one fixed it. They had a difficult time keeping up with towels at the pool. It seems to me they need additional staff on the busy weekends. One person can't do it all and do it well.

    3
    « Kids Birthday Party »

    I stayed in a 2 bedroom suite, room 229. The second bedroom was very cold. There was no heat coming in , other then a after market 6 inch duct through the wall coming off the main heater in the room. I could feel cold air coming through the window. Comforter was very thin. Wi Fi was not very strong, no Wi Fi at all in the pool area.

    5
    « Beautiful rooms. Great price. »

    Beautiful, spacious rooms. Internet works great. Culver's (Burger place) is literally just outside the doors. Quiet. The breakfast was superior to other hotels I have stayed in. We would recommend and definitely return!

    5
    « Newly remodeled »

    Very nice, clean and pleasantly decorated. 1st time staying here and would stay again! We were here for a wedding and we received a nice group rate. Nice to stay in a newly remodeled hotel with very clean smell.

    4
    « Wedding Suite »

    I used Best Western Plus for my wedding, We had some bumps in the road in the planning process, but BWPlus did everything in their power to make it right and I was very satisfied. We had a maintenance problem the night of our stay, and the night manager was wonderful. Dennis Gumke was wonderful! Very nice.

    5
    « Nice stay and very affordable »

    Had a nice stay in Blaine, MN. I played a round of golf at TPC Twin Cities. The hotel is very near the golf course. Best Western upgraded my stay at no additional cost. The hotel was very nice, clean, and spacious. The staff was very accommodating and friendly. I recommend staying at this hotel.

    4
    « Wedding »

    My favored nephew got marred. Was the best time, I ever had on vacation. I really enjoyed myself. I am so glad ,I could be apart of it. We enjoyed the mall. The worlds biggest mall. It was great. Everything went great, really love seeing every one, all in one place again. We must do it again.

    5
    « Military friendly, very welcoming and helpful staff! »

    My family and I were moving to the area due to a military move. We ended up staying in the hotel for 2 weeks while we found a new house. The hotel crew was nice and always took time to say hello and talk to my wife and kids to make the stay more enjoyable, almost like staying with family. The morning breakfasts were better than most hotels I've ever stayed in. I will definitely recommend this hotel to anyone visiting the area!

    5
    « Great Stay in Minnesota »

    Our stay at Best Western was awesome! Right from checking in to end of our stay, it was a pleasure dealing with front desk and all other staff. Our room was new and so clean and cozy...made our stay very enjoyable and comfortable! We wouldn't stay anywhere else if coming back for a visit.

    5
    « Great stay...would have enjoyed staying longer! »

    Great hotel, great breakfast, homey, clean rooms, and wonderful staff! We would highly recommend! The bed was very comfortable and we liked having a refrigerator and microwave in the room. The wifi worked great and enjoyed having the closet!

  • 5
    « Wonderful and accommodating!! »

    I traveled here with my family and was incredibly pleased with my stay. I have 3 children and they absolutely loved the arcade room as well as the pools!!!! Everywhere in this hotel was clean and updated. The rooms were just amazing and my whole family couldn't have been happier with our stay. My husband enjoyed the fitness center and they had a HUGE breakfast that had more selections than most hotels offer. Location was very handy and the staff is friendly and helpful. Will recommend this hotel to friends and family for sure.

    5
    « Great room and service »

    Room was clean, comfortable and quiet. Check in was quick and easy. There is parking all around the hotel but vehicles with trailers or large vehicles (e.g. moving vans) might have trouble finding space if the hotel is full. It was at 1/3 capacity when I checked in so plenty of parking space was available. Best Western has a great rewards program if you have their credit card as well and they will match elite status with other hotel chains.

    5
    « Wedding »

    I used this hotel for myself and wedding guests. It was a nice hotel with plenty of options for breakfast. The bridal suite is very nice and we received complementary Champaign from the hotel for our wedding. My guests and I took advantage of the shuttle service. The general manager was very nice. Only hiccup in the road was the hotel had gone through at least 3 people who were in charge of group blocks so every time I would need to make a change nothing ever got changed or completed. Thankfully the last person who I had talked to took care of the issues that the others didn't. A few of the front desk staff members came across as annoyed when I talked with them mainly the ladies, I don't not have names because that was the least of my worries on my wedding day.

    3
    « Great Hotel/Awful Coffee »

    The hotel was wonderful. It was clean and the beds were great. The coffee offered at breakfast was instant coffee. It was undrinkable. We had to get in the car to find coffee. My advice: Ditch the coffee dispenser and brew your coffee.

    5
    « Recent stay at Blaine Best Western »

    Overall a very nice stay at the Best Western at Blaine, MN. The staff was excellent--very friendly and helpful. We were there to attend a wedding, and everyone there for the event was impressed by how accommodating everyone was. We even had use of a private room for breakfast! We would definitely stay there again.

    3
    « Not up to par »

    It's a good hotel in a convenient location. The staff is friendly and anxious to please. Unfortunately they had plenty of opportunities to try. I won't cover the details since I provided the hotel manager with a complete listing but there were a number of items which required fixing. And we are talking about non-traditional things going wrong. Hopefully our visit was an anomaly and your stay will go smoother.

    5
    « Excellent staff »

    The staff here were excellent. They are really friendly and helpful. They have gone out of their way to give us excellent service. I will definitely be staying here again. I will be staying at Best Westerns whenever I travel.

    5
    « Best Western Blaine Minnesota »

    Hotel was very nice. Decorated nice. The staff was very helpful and courteous. Breakfast was displayed well and always full. I would highly recommend this hotel. This hotel is close the city and a lot of area attractions. There are also quiet a few restaurants near by, some even in walking distance.

    5
    « excellant »

    We were very pleased with this hotel. We were in town for eye surgery and the location was great. Price was discounted for people staying having surgery. I was very comfortable at this motel!! Would stay again!!

    5
    « Unbelievably Fantastic Experience! Terrific Employees Genni, John, Matthew ! »

    It started with Genni helping Me with my reservation, She was AWESOME! She was the most helpful, very friendly, who had a great attitude and terrific personality! I cant say enough about her and My experience that would do her justice. I will always be a customer because of her and hope others get to experience the complete customer satisfaction that I received. Thank You! Also adding to My terrific stay were John and Matthew who are number 1 professionals at there job and treated Me like royalty. They were very friendly, knowledgeable and helpful. I cannot say enough about these 3 employees and wish everyone has the Fantastic experience that I had during My stay at the hotel; I'm positive that they will. Thank You Again, Genni, John, Matthew, You're The BEST! I highly recommend staying here, Matter of fact, I had a opportunity to stay at 5 star hotel in Boston and decided to stay at a Best Western Plus solely because of these 3 employees and my experience at there hotel. To Me, they are a 6 Star Hotel ! Thank You, I will see You all soon!

  • 5
    « Vacationing sick »

    Stopped in Blaine on our way through to North Dakota. Our hotel room was very nice as well as the staff. I got sick just as we got there and they were able to accomodate us for another day last minute.

    4
    « Ok for short stays »

    Worked for purposes. Tight quarters. Good pool area. Not a lot of restaurants close by and so no walking to eat. Very small parking lot and the overflow goes into the business lot next door. Not sure what they do during the weekday.

    5
    « Fantastic! »

    Newly remodeled. Loved the two queen bed rooms had a pull out couch. Was not expecting this surprise. Breakfast was 5-star. This hotel did not leave me wanting more. It was perfect! Fitness center is lacking, but overall it great and I will stay here always!

    5
    « wonderful »

    We checked into another hotel on Sunday evening because it was reserved for us through a national sports site and it was horrible (dirty, bug infested with terrible beds) . Went over to the Best Western Monday morning and they helped us out. It was clean and bright with wonderful beds and great service,

    5
    « Our stay at the Best Western at The National Sports Center »

    Very beautiful hotel with large clean rooms. Staff is so friendly, courteous and helpful. We didn't want to leave! Thank you Best Western for a great time! My granddaughter loved the pool area. The hotel is close to shopping and good resteraunts

    5
    « Nice Hotel... Great Staff! »

    I was absolutely surprised at how nice the room was, the comfort of the bed and how kind and accommodating the staff were. We stayed over the fourth of July weekend and they even allowed us to use a free room voucher with no questions asked they even upgraded my room to the king and queen suite! Thank you for the great stay we will definitely be returning.

    5
    « Fabulous Hotel and Great Value for the Rate »

    This hotel is fabulous for families and groups on sporting events. We stayed here for a week as part of a sports group and liked it so much we stayed on for a couple days after while visiting in the area. We stayed at several hotels in the area during our visit to Minnesota and could not find one anywhere near this one in terms of staff hospitality and value for money. Rooms are great for families and they have a sofa bed. We felt safe at this hotel and the breakfast staff are so nice! They even put out an extra waffle maker and all day all night cereal and milk for all the kids on soccer teams that were visiting which was greatly appreciated. Restaurant is right next door to Culvers a good quality fast food place that the kids and parents loved and that is open late. Staff and the General Manager go out of their way to help you with any concerns you might have and are so patient with all the kids running around during a huge group stay for the USA Cup. Target right next door. Highly recommend!!

    5
    « Great location and amenities »

    Stayed here for the USA Cup soccer tournament. It was walking distance which is a huge plus. Clean and friendly. I would definitely stay here again for this tournament. It was also very close to many good restaurants.

    5
    « Great place to stay »

    Great place to stay!! outstanding help with check in!, great pool area! great area! for shopping, food entertainment sports area!. the Breakfast area has a good assortment of food, waffle iron ( I do miss the pancakes ) fresh fruit is fresh!

    5
    « Very nice stay »

    We stayed here for our daughter's soccer tourney, the U.S.A Cup. The hotel was very clean, staff very friendly, and front desk staff very helpful. The hotel is with in walking distance to the soccer fields which was nice. There is a Super Target across the street as well. The breakfast was good too! Would stay here again!

  • 4
    « Best Western Plus at Blaine MN »

    Very clean and appealing hotel, LARGE room (2 queens with a sofa area) - the hotel and room decor were well done. The breakfast selections were adequate. The hotel grounds were very well kept. I would definitely recommend this hotel - it was pricier than a regular Best Western.

    5
    « Great visit of Twin Cities »

    Everything was great at this BW - allowed us to visit with all of our former neighbors and friends we know here. We even checked out Menards, Fleet Farm, Byerleys, Cub Foods, downtown Minneapolis, Wife loved it - was able to visit former work friends.

    4
    « Nice Place »

    Hotel was super busy and we had to wait to check in but staff was friendly and helpful. Room was nice, clean, quiet. Nice breakfast selection but they were out of milk. Good location, close to Gander Mountain, Target and a Culver's right next door.

    4
    « Weekend Wedding »

    We stayed because our son was in a wedding in Ham Lake. The hotel was clean and comfortable. When we checked in the receptionist was friendly and helpful. The only complaint is that the shampoo dispenser was broken. Housekeeping came to fix it 3 times but didn't have the right tools and/or parts. It was never fixed in 3 days with 3 different interruptions while we were trying to get ready for the wedding. They also didn't refill coffee so we had to get it from the lobby. Small inconveniences that wouldn't keep us from visiting again.

    4
    « Great Place to stay »

    Great place to stay very friendly staff and willing to help out anyway they can. I stay here every time I am in town. The property is always kept clean and also a great breakfast to help start off your day. You will not be disappointed

    5
    « Great Stay »

    I was very impressed by this Best Western. The hotel had been renovated a couple of years ago and they did a very good job. The decor was modern, beds were comfortable. The bathroom was private and quite large with a large vanity area. The air conditioner was quiet and did not wake me during the night going on and off. The breakfast was very good with the same choices everyday for the hot items, bacon, sausage, scrambled eggs, biscuits and gravy. The staff was very friendly and helpful. I would definitely recommend this hotel if you are in this area.

    5
    « Great value »

    My employer's travel agent booked this hotel for me. it's a gem, great value for the price. Attentive, friendly staff, clean room, hot breakfast. I'm sold on BW Plus, and will be staying at this hotel on my next trip to the area.

    2
    « Breach of Contract-they cancel rooms after payment received! »

    booked room at the Best Western Plus Blaine on May 15, 2016 for June 2 and June 3, 2016, PAID with points. points were taken out of our account immediately when we made the reservation. I have copy of points that were withdrawn) Therefore we had a contract. (Reservation/Payment confirmed) 10 Days after paying/reserving room, On May 25, 2016, at 4:25 pm, we were contacted by the hotel staff canceling our room. When the reservation was cancelled that was a Breach of Contract by the Hotel. The hotel tried to find us another hotel, but only other Best Westerns would have been 45 min to an hour from our destination each day, that was too far. We had to pay more for the hotel we had to book to be within the same distance as the Best Western was (20-25 Min) than we did at the Best Western. We were out of pocket an addition $288.00 approximately than we would have been if we could have kept our room at the best western. They told us we could stay the first nite of our reservation which was Thursday, but not Friday nite--they had a flood and someone else had the room that nite. Now, I do not understand if we had the room how someone else could have it also? We made and PAID for these reservations 10 days before we were contacted and our room cancelled by the Hotel, not by us. We were scrambling trying to find another hotel for those dates that took pets and that was also a comparable distance (not further) I contacted hotel and owner directly by phone, email and US mail and have not heard from them. It has been over 22 days with no response. This was not a vacation trip, it was a specific destination and we had to travel/stay on those dates. We are out of pocket $288, MORE than we were with Best Western. Be wary that they don't cancel your room and leave you in a bind.

    2
    « Breach of Contract- »

    We made reservations and they took our points for payment. Ten days after making the reservation they called and cancelled it. They told us we could stay the 1st day, but not the 2nd day. They said there was a flood. They did try to find us another hotel, but the others would have been approximately 46 min to an hour away from where we had to be in the Friday evening 5:00 traffic. To get a hotel in a comparable distance it costs us appx 288.00 more than it would have at the Best Western. We were not very happy since this was the first time we had been able to pay with points and this was how we were treated. I asked did they cancel our reservation just because we used points. The manager said no, he had reservations that had been made before ours (again--we made ours 10 days before they cancelled) And why could we stay the 1st day of our reservation (a Thursday) and could stay on Monday--but not Sat/Sunday...

    5
    « Very Clean Hotel »

    Very clean and very quiet! Nice amenities! Good breakfast. The price was very reasonable for the quality of the hotel. Located in a very nice neighborhood and easy to find. Located very close to many sports activities.

  • 5
    « Great place great staff »

    Clean, nice location, friendly staff. The value is good and the rooms are clean. Pool area for the kids along with an arcade room. Great location and easy to get to. Breakfast is not bad either. Staff is always helpful.

    5
    « Great hotel and staff »

    This was our second stay at the hotel: great facility and location, excellent value and outstanding, friendly and helpful staff. Excellent breakfast also provided. Will be back whenever we are in the area again.

    5
    « Best hotel in a long time. »

    This hotel was the best stay I've had in a long time. It was clean and comfortable. I actually wanted to go back to the hotel take a shower and lay down after work. A lot of hotels out there don't make me feel that way. And I travel almost weekly.

    5
    « Wonderful stay in Blaine »

    Great hotel, nice facility, very clean rooms, really nice breakfast, nice staff. It is close to the Sports center, so possibility of lots of kids running thru out the building. Excellent rooms and staff.

    5
    « Great hotel! »

    Rooms were large and very clean. The hotel as a whole was clean and modern. Pool area well kept. They had an arcade for the kids.Breakfast was good and the staff very friendly and accommodating. Very reasonably priced.This will always be our hotel of choice when we go to visit our family!

    5
    « Very nice »

    I was impressed with the staff, the management, the pool, and the rooms. It has very easy access to a Target and a fast food restaurant, and walking distance to the soccer complexes. The kids loved the arcade and I loved the cleanliness. I'd definitely stay here again.

    4
    « Great location & staff »

    We recently spent 2 nights at the hotel. Very convenient (walking distance) to the National Sports Center. The rooms and the public areas were exceptionally clean, and decor is both modern & appealing. We had a 3 month old with us & the staff was extremely accommodating of the need to have breast milk frozen & offered to put it in their freezer. They were very happy to provide us with the little extras we needed. Breakfast was included, with a good variety of options including fruit, cereals, eggs, bacon, waffles & pastries. As well hot beverages were available throughout the day & there is a well stocked snack bar (not free) both in the main lobby. Definitely family friendly, and there are nearby dining and shopping options in the immediate area.

    3
    « Great Location, Beautiful Room, Noisy Floor »

    Despite the beautiful lobby, comfortable/lovely room, and welcoming staff, I could hear conversations and knocking of doors in our hallway from midnight through 5 am keeping me awake. The hallways, elevator, and stairways were littered with beer bottles and cans on our way to breakfast and checkout Sunday morning (8:30 am). I am not likely to stay at this hotel again unless I first ask the desk staff if there is a likelihood of similar activities happening in the evening.

    5
    « Impressive »

    Was in the area for business. This place is unbelievable for the cost. Clean and upgraded. The rooms have nice upgrades and look like a 5 star place. I can't believe it is only $90 a night. The breakfast is very good for such a low cost.

    5
    « Very, very, nice! »

    Check in was fairly quick. Room was a suite which includes a couch/sofa bed. It was clean and good sized with comfortable king bed. All amenities were present including ironing board and iron. Breakfast was quite impressive with hot items as well! Stayed only one night but it was worth it.!

  • 5
    « Highly recommended »

    Clean rooms, great service, comfortable bed, privacy, good Internet connection, superb breakfast, helpful staff. Would recommend as a satisfying place to stay on business or family trips. Restaurant next door is handy, too!

    5
    « Beautiful Hotel »

    Everything during my stay was perfect. The room was beautiful, clean and well maintained. Matthew at the front desk was so very helpful and cheerful. I couldn't have asked for a better stay. I will definitely be back as soon as possible!

    5
    « Great Hotel, Great Location, Great service! »

    We brought our soccer team of 15 year old boys to a tournament at the National Sports Center, and we were so lucky to get into this hotel right at the doorstep of the soccer fields! Its one thing to find a convenient, handy place to stay, but what a bonus when the place is such a great hotel as well! Everyone on our team was commenting on what a nice place it was~roomy, comfy, clean, friendly, affordable and well, convenient!

    5
    « Nicely located Hotel right next to sports center »

    The Place to stay when visiting Blaine. Perfect hotel for anything happening at the sports center. Close to several restaurants and shopping. Wonderful spacious rooms, nice pool and a great morning breakfast. You be glad you stayed.

    5
    « Great Place to stay »

    Last minute stop. Front desk very friendly and she was very busy when we arrived but handled the situation nicely. Room was very nice and clean. Would stay there again. Breakfast was very good with many options to choose from.

    5
    « What a pleasant treat!! »

    I was passing through Blaine, MN on Day 3 of a six-day trek across the country. I had always wanted to visit the Aveda headquarters so I checked to see what hotels were nearby to spend the night in. Apparently I chose the nicest Best Western I've ever seen! Jessi was very friendly and welcoming. She set me up in a beautiful huge corner King room, complete with a jetted tub! What a treat after 3 long, cold, windy and rainy days on the road. I can't even tell you the last time I had a hot bath. Definitely worth it right there! The hotel is quite trendy and the suite itself is extremely clean and quiet. I have never been so impressed with a room before! Looking forward to spending a day relaxing in luxury. So pleased to have discovered this gem! Would definitely recommend this hotel.

    5
    « Amazing Staff »

    This hotel was very clean and the staff goes out of their way to assist you. The hotel rooms were clean and everything was like new. I loved the pools and not a lot of hotels have baby pools so this was a plus. Wonderful service! Also, this hotel is around a lot of things to do such as shopping and restaurants.

    5
    « Wonderful staff, CLEAN with a great location! »

    Our hockey team participated in the Stick It To Cancer Hockey Tournament the weekend of April 15-17, 2016 and we all stayed at this hotel. It was so nice! Completely updated, clean and the staff was very helpful. The hotel's location is close to several places you may need, whether it's places to eat and a Target less than a mile away. My boyfriend and I had our little dog along so it was very nice that this was a pet-friendly hotel. One of their front desk staff, Jessi, was very helpful and knowledgable when answering my questions and even offered to look up a dog park for us. And for those of you who travel with your pets, I saw that the hotel offered plastic poop baggies for their guests on each side of the hotel so you can pick up after your pet. Very helpful since I forgot to bring our plastic poop bags. We stayed in room 209 which had a king-sized bed and a pull out sofa which was spacious and clean. No issues at all. The only problem we did encounter (NOT the hotel's fault) was the people who were staying above us. They were loud, lots of stomping and running; it was disruptive enough that I had to call the front desk around 11:30 pm Friday night to report it. The gentleman that answered at the front desk went up to investigate it and within 5 minutes, the noise stopped. Unfortunately, the noise went on all weekend but we weren't in our room that much from Saturday to Sunday. Again, not the hotel's fault. Our team ended up playing in the championship on Sunday afternoon at 12:30 pm, which is after their normal check out time. We couldn't bring our dog into the arena and we would never leave her in the car, so I phoned the front desk on Saturday evening to request a late checkout so we could leave the dog in our hotel room while we played our 12:30 pm game. The manager, Genni, was so nice. When I explained to her our dilemma with the dog, she didn't hesitate to give us a late check out. This was a **huge** relief to my boyfriend and me. If she hadn't allowed us to check out later than normal, my boyfriend would've been forced to miss my game because he would've had to either walk the dog around the outside of the arena (can't bring the dog into the arena) or drive around while we played. I encountered at least 5 different staff members during our stay and every one of them were professional and pleasant. I was very impressed with this hotel (and I'm somewhat of a hotel snob) and I'm looking forward to staying their next year!

    5
    « Wonderful Staff, Excellent Property »

    Dennis, Jessie, Jenny and Matthew all went went above and beyond in making sure our family was well taken care of during our 10 day stay here. They have become part of our extended family. Housekeeping Staff and Roxy had our room immaculate and ALL showed prompt and couteous service with a friendly attitude. We recommend this hotel to anyone and plan to come back. Hot Tub and pool were clean with plenty of towels. Even had a designated area we could take our service animals! How cool is that! You guys Rock! Thank You so much!

    5
    « Great hotel & wonderful staff! »

    We stayed with our puppy in a king suite and it was the most comfortable bed I have ever slept on. We stayed during the week so it wasn't very busy. I am very picky when it comes to hotels and I would have to say this is one of the best that I have stayed at and it wasn't outrageously expensive. I will be going back to this hotel in the future!

  • 4
    « Pet Friendly »

    I travel to this area with my dogs often. They have nice rooms and are pet friendly. In the dog walking area they have bags and a trash can, so the area stays neater than other pet friendly hotels in the area. Hockey kids stay here and can get noisy but the front desk will address it if you ask.

    1
    « A few horrible staff »

    I had stayed here, I went down to breakfast and there where two men down there working. They did not seem friendly at all and looked very upset. Not a way to show good customer service. I grabbed my coffee and left because I was not about to sit around and watch some younger man and some older man be all grumpy in the morning not OK! Also, I will have to say that during my stay I had one AMAZING housekeeper come to my room I think her name was Mallory, gosh what a great lady she was the only reason why I didn't complain to front desk about those two guys! She did such a good job in my room I loved her spunk, and personal touch to my room! I love her smile! She is a keeper at this hotel! I will make sure my next stay I will see if she is working or I will NOT even dare come back!!!!!!! Give her some praise!!!!!!!!! Good job Lady!!!!! Keep up the hard work you guys probably never get enough!!!!!! The room was amazing!!!!! However boy better fix some crabby pants that work there!!!!

    3
    « Poor basic service »

    Staff did not seem prepared for number of people booked for our venue. Short on breakfast supplies, no towels for pool, poor shuttle service. Asked for express checkout, didn't get it. Computer shut down so I could not get a receipt

    5
    « Excellent! »

    The fumes from having our floors refinished were too much to sleep in, so at the last minute we contacted this hotel because it is near our kids' school and my husband's work. Because of the late hour and our circumstance, they didn't require a full booking over the phone - they just walked me through the options and then held the room we needed. The staff was very friendly, professional and helpful. The hotel was attractive and clean both on the outside and the inside. The modern decor was a lot of fun. Our room was very spacious, with comfortable places for all four of us to sleep. The breakfast was tasty and filling, and at a great time so that my kids were able to be well-fed before I took them to school. The pool was very comfortable and the hot tub was actually hot, which was a fun way to relax on a school night - a nice treat! The hotel is right next door to a Culver's so we enjoyed dinner, and later treats there. There is also a Target not quite a block away. We didn't use it, but it was nice to know it was there just in case. The internet worked wonderfully. We could all be on our devices with no problem, while enjoying cable TV. The kids were able to get their studying done and still have some fun. I would highly recommend this hotel.

    5
    « Hockey tournament »

    What a fantastic hotel! Very courteous staff! The family was welcomed at the desk and they help a fellow family out when the heat in their room stopped. Maintenance was there in no time. A great hotel overall! The kids enjoyed the pool and arcade. The breakfasts were also delicious!

    1
    « Thermostats Dont Work »

    If you stay at this hotel, plan on the thermostats not working, and the internet was horrible. We froze the first night after they said they would send someone to fix it. The internet keeps dropping you, so if you plan on working from your room, better have a hot spot.

    5
    « Great Stay »

    Very clean and modern rooms. Good looking hotel. Hot breakfast in morning. Comfortable beds. Very friendly and knowledgable staff. Would definitely stay here again. There was a barking dog and crying baby in room above me in the early morning. Cant help that though I guess. Wish I could have brought my dog!!

    5
    « Beautiful and functional rooms »

    Loved the décor in our King suite; had a nice dressing table with outlet just outside bathroom. Very spacious, and included fridge, microwave, coffee maker, etc. Bed very comfortable. Free internet and free parking. Close to sports center (we were there for gymnastics competition). Only down side was one of the elevators out of order and hot tub not working the night we were there. Breakfast was good.

    4
    « Stayed before? Try it again . . . »

    I have stayed at this property many times in the past 4 years. Very close to the Schwans Rinks for hockey. It has always been a good location but was a bit run down before. It looks AMAZING now! New decor in and out. New flooring, updated breakfast area. I was impressed. There was also new management - nice but still working thru some change over issues. Overall good experience for our team.

    5
    « Great Pet Friendly hotel »

    Great hotel, conveniently located. Clean rooms, nice staff and very pet friendly. Dog area has bags for clean up and a trash can so the area stays clean. Located next to Culvers, Gander Mountain just behind it and Target about 2 blocks away

  • 1
    « Hotel »

    I was treated very poorly at this hotel. The front desk was very rude to me and had no respect what so ever. I thought it would be nice to stay at but I will not stay here again. They didn't treat me good the whole time I was here. Veryy disappointed.

    2
    « Bad Service »

    My experience with this Hotel was not good. They were rude and disrespectful to my girlfriend. Even though I was a part of a larger group for a wedding they did not give me group rate. When my girlfriend tried to check in they would not let her. Even thought i had put her name on reservation and put my card down. They forced her to put her name down and change it to her. So she ended up paying. Over all just not good. I will avoid this Hotel in the future especially with other good options close by.

    4
    « Great Hotel for the money »

    This hotel was very accommodating to our Hockey team...it was a nice treat to have a hotel welcome a team. The facility was clean and well run...an overall good value. Location is perfectly located near National Sports Center and many restaurants. Really appreciated the hot breakfast.

    4
    « Quiet & Clean - recently remodelled »

    I stayed here with my son for a hockey tournament in the fall of 2015. It was a group booking of about 15 families, scattered between three floors. Breakfast: The included breakfast was your usual continental, but with some notable differences. There was your waffle maker, but there was also a pancake maker! The hot food selection was also nice... Sausages, scrambled eggs, hashbrowns (grated), and one day was biscuits and gravy. The coffee was also excellent. The only issue we had was the placement of the coffee machine. It was next to the hot entree's (popular area) which was in the corner. The creamers were fine where they were, but the sugar and such was on the wall next to the hot food section. It seemed like every time you went for a coffee you were battling around people getting their hot food. Hopefully that's something that they can easily modify. Pool/Arcade: Decent size for a hotel... had a small wading pool for the little ones. Hot tub was actually hot and a decent size. Pool area was clean. The arcade on site was clean and in a separate room. Rooms: You can tell they've recently updated. Everything was new or refreshed. Room was clean and definitely comfortable. Large screen tv, microwave and mini-fridge. Bathroom was clean, decent water pressure and hot water. The spacious room also had a small couch/table area. The beds had brand new linens/pillows and you could tell the mattress was also brand new. We could hear pounding from the room upstairs, but no noise transferred through the walls. Service: Check-in was a breeze. No issues with keys not working all weekend. Maid service was friendly and efficient. The only issue we had was when we wanted to gather as a group in the evening. There really wasn't a place we could go. They would not allow us to sit in the breakfast area, and they advised that they could let us into the conference room, but there would be a charge and we would have to vacate by 10 anyways. I understand the viewpoint of the hotel of attempt to curtail evening functions for various reasons, but it's frustrating when you're looking to keep things quiet and willing to stay in one area to limit noise transference. We were eventually allowed to congregate in the lobby area. The staff was polite through the entire conversation - no issue with them, just with policy. Location: 2 mins from Schwan rinks, in the same parking lot as a Culvers. 2 seconds to pretty much all shopping and food choices you'd like. So great location. Wifi: The FREE wifi was kind of sketchy... Fair amount of disconnects that was noticed by more than myself. Perhaps a few wi-fi extenders are in order. Overall stay: Very enjoyable, would stay again if the price was right. We did get a great rate going through the hockey tournament of $99/night for double queens. A friends team is there in early January for $169/night for the same room.

    4
    « Obvious closest place for NSC events »

    Was at the NSC for a sports show and booked this hotel due to its convenience. More expensive than other options in the general area, but nothing else is as close to the NSC facilities. That was worth paying for, in my opinion. There was a hockey tournament also being held at the NSC, so this hotel was busy with young hockey players and their families. I chose a room on the top floor to minimize the noise from some of these other guests. Check in and out was efficient, friendly, and accurate. Room was modern and comfortable. Bed was very comfy. Plenty of room to work and spread out. Bathroom was without any problems. Wifi was strong in the room. Loads of restaurants nearby. All in all, I'd recommend and would certainly stay here again.

    4
    « nice place clean quiet comfortable »

    Good price, stayed with 2 of our grown children and their spouses in a suite. Place was very quiet at night , nice pool area , business center and breakfast area. Breakfast was basic free breakfast but well stocked and fresh.

    5
    « a good value »

    we enjoyed this stay, the hotel had been recently remodeled, very tasteful. The breakfast was exceptional, pancakes, waffles, eggs sausage, cereal, strawberry topping, toast, jam , peanut butter, Juice, and coffee , milk for beverages.

    4
    « Decent Hotel »

    Nice comfortable hotel. Parking is a bit of a pain. During my stay, a construction trucks were blocking an entrance and several parking spots. Good location. The pool is great for families with small children! Breakfast was on the below average side.

    4
    « Good except beds too high in accessible rooms. »

    Everything good except the beds are kind of high for a mobility accessible room. My travel partner and I are both wheelchair users and the beds were hard to get into. This has become a problem nation wide. WAKE UP AND SMELL THE BACON HOTELS! STOP PUTTING HIGH BEDS IN ACCESSIBLE ROOMS!

    5
    « outstanding »

    Great place to stay! A little hard to get to if you don't know the area! Long pool hours! friendly staff to check you in! Great breakfast! Rooms are very clean! and nice deco in them. like having a sofa in the room, along with a fridge and microwave in them. also having coffee in the lobby!

  • 5
    « Pam »

    We would like to say what a wonderful staff you have. First of all your housekeeper Shariee is a sweetheart and does a great job, next Shanen is also a good housekeeper. And in the breakfast area Bonnie helped me out everyday mshe was there and what a big help since I am in the wheel chair. Now the smiling face that I seen every morning and the joy she gave me was Mallory. Ever one of these girls helped me more than you know but mmost of all there smiles and there friendlyness keep me going. Thank all of you!

    4
    « One Night Stay »

    We stayed here for a night due to a function I was attending in the area. Check in was quick and efficient. We stayed in a 4th floor double. The room was very nice and the beds were very comfortable. I was not able to partake in the provided breakfast but it looked better than an average hotel continental breakfast. I wish we had time to use the pool and hot tub as it looked nice. There was also a decent sized workout room and arcade. Everything was clean and updated. I appreciated the complementary Sunday paper. I would stay here again next time I'm in the area. Good job Best Western Plus!

    5
    « Nice Value »

    Decided to stop here on our way home from Glacier National Park. Nice surprise. Newer property with nice furnishings on the north side of the Minneapolis area. Close to many restaurants. Second time we have stayed at Best Western Plus and I am becoming a fan of this brand.

    3
    « Needs work woth details »

    Room and bath were clean and nice. Bed was comfortable. But the 1 queen bed room was not very large, and the bathroom was also small. Housekeeping missed cleaning my room on the 3rd day. Went to the desk to get some clean towels. Desk clerk provided them, but he clearly did not care that my room was not cleaned. Stay at this property once a year for business, and have found they have trouble getting employees that provide great service - or perhaps the training is poor. But not a lot of hotel choices in Blaine, and the location is convenient for me.

 

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