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Best Western Plus Hotel Pearl Addis, Addis Abeba

Cameroon Street BL 03 721, 40183, Addis Abeba, Ethiopia - Vedi su una mappa
Best Western Plus Pearl Addis - Hall Il Best Western Plus Pearl Addis è situato nel centro di Addis Abeba. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il Best Western Plus Pearl Addis è situato nella capitale dell'Etiopia, con facile accesso alla sede centrale di molte organizzazioni internazionali, come l'Unione africana e le Nazioni Unite. L'hotel si trova in una posizione privilegiata vicino all'aeroporto con servizio navetta gratuito, il che lo rende un ottimo punto di partenza per esplorare la vivace e bellissima città. Questo nuovissimo hotel è un'ottima scelta per gli ospiti che cercano una combinazione di lusso e servizio di prima qualità. Il Best Western Plus Pearl Addis offre 41 camere comode e moderne. Le camere spaziose e climatizzate dispongono di letti di lusso, scrivania dedicata, cassetta di sicurezza in camera, minibar, ferro e asse da stiro, televisione via satellite, telefono, bollitore per tè e caffè, accesso Wi-Fi a Internet gratuito e box doccia con articoli da toeletta di alta qualità. Il ristorante e bar mediterraneo all'interno dell'hotel accoglie tutti gli ospiti con piatti deliziosi e un servizio di alta qualità. Dopo una giornata di lavoro o di visite turistiche, il bar della hall serve bevande rinfrescanti o un pasto leggero. Le nostre strutture per convegni e riunioni sono in linea con i requisiti audiovisivi e Internet più moderni e il team di assistenza del reparto business è pronto a fornire tutto ciò di cui hai bisogno per la perfetta riuscita del tuo evento. Tieniti al passo con i tuoi regimi di allenamento nella nostra palestra, accessibile gratuitamente a tutti i nostri ospiti.

Best Western Plus

Hotel Pearl Addis

LABEL_ITINERAIRE

LABEL_DEPART:

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i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Colazione all
    Colazione all'americana
  • Navetta aeroporto
    Navetta aeroporto
  • Aria condizionata
    Aria condizionata
  • Lounge / Bar
    Lounge / Bar
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
  • Personale multilingue
    Personale multilingue
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 42 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
37
Molto buono
4
Nella media
1
Scarso
0
Pessimo
0
CONSULTARE I PARERI SU
Affari Affari
18
Da solo Da solo
8
In coppia In coppia
5
In famiglia In famiglia
1
Viaggio con amici Viaggio con amici
3
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Doctor"

5
azadabdullah, Calgary, Canada 12/04/2021

Cozy hotel in a very convenient location with affordable price and very good service including spacious room, house keeping, delicious food and very modest, humble and cordial hotel staffs. Best wishes

"Miss Ardinois"

4
User 12/04/2021

Beautiful clean hotel. Very friendly staff. Nati was really going the extra mile to assist. Beds are so soft. The food that was prepared was very tasteful. The morning early i had a wake up call from the guest service desk.

"Good Hotel"

5
User 10/04/2021

Thanks for the good reception i had during my stay in Best Western pearladdis hotel.Id like most specifically thank NATI for his good reception and gesture towards clients and especially me during my stay here. God bless you all.

"Nice hotel to stay"

5
User 09/04/2021

This is absolutely nice hotel to stay. Perfect location right at the airport and easy access to malls and town. Above all excellent staff to make your stay very pleasant and particularly the management who offer me a good discount and also Mr Nati who is very human and supportive.

"Food and beverage service"

5
User 09/04/2021

Best hotel with good experience from NATI. I hard only one night in adidas but the experience I got was splendid and the lady from boutique very cool I can't say 2 much but was good experience from this people and much respect Thanks Hamisi kombo. I love you all. I recommend you for your stay plz see best western is problem solved.

"HSE officer"

5
User 07/04/2021

My stay was wonderful, I received warm treatment from staffs, especially Natty who was always there for me to advise and talk to me. He made me feel at home. The entire place was need and great professionalism displayed

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear ebenezab, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Hospitality regards Yosef H General manger.

"Best western plus pearl hotel"

5
User 06/04/2021

Let me start off by saying thanks to the staffs of this beautiful hotel for their hospitality and care throughout my stay at the hotel most especially to the receptionist Nati and the Manager, they're really a nice people. I highly recommend this hotel if you looking for a nice place to stay in Addis Ababa Ethiopia

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Rose. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Hospitality regards, Yosef H General manager

"Very good hospitality"

5
User 05/04/2021

Bery close to airport , new and decent very clean, center to shops and night manager and staff very friendly and happy to help customers. Except minor Internet instructions the rest was wonderful. I will come back again.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, we would like to thank you for choosing our hotel and taking your valuable time to share with us your accommodation experience. I am very happy to hear that you liked our service and our staff made you feel at home. Thank you for your feedback regarding the internet we are working on it and it will be up to you on your next visit. We look forward to welcoming you back to Best Western Plus pearl. Hospitality regards, Yosef H

"Excellent stay in the Best Western Plus"

5
560lisam560, Maastricht, The Netherlands 04/04/2021

We had a layover in Addis Ababa and got to spent a night at the Best Western Plus hotel. We were picked up at the airport by a comfortable shuttle van sent by the hotel with a friendly driver David. The hotel itself is very beautiful. We had a spacious room with a very comfortable bed and rainshower, and overall excellent service. Really nothing negative to mention. Excellent service especially from front desk staff Nati, who was very friendly and helpful with everything. Will definitely visit again when in Addis.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon Hospitality regards, Yosef H General Manager

"Overnight Stay"

4
31quintonk, Nigeria 01/04/2021

I had a pleasant overnight stay at Best Western Plus. I arrived very late the evening and was welcomed by the friendly host, Nati. The staff is very friendly and very helpful. I will highly recommend making use of this hotel.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. Hospitality regards, Yosef H General Manager.

"Proud customer"

5
User 31/03/2021

The location is fantastic. Breakfast , lunch and dinner are good value for the money . The staff were very polity and helpful. A big thank you to Nati, the man at the reception , he made my stay unforgettable.” I recommend the hotel to everyone visting addis

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued, we would like to thank you for choosing Best Western Plus Pearl Addis and taking your valuable time to share with us your accommodation experience. I am haI am very happy to hear that you liked our service and our staff made you feel at home. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back. Hospitality regards, Yosef H General Manager

"Hotel/ staff review"

5
Ibukunerun, Gaborone, Botswana 31/03/2021

Best Western plus hotel has an excellent service and the facilities are quite modern. It's one of the best I have visited in Ethiopia. Particularly the hospitality of the receptionist Nati. Makes the guest feel at home. I will sure visit again!

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ibukunerun, Thank you for taking the time to review your stay with us. happy to hear that you enjoyed our service and our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon Hospitality regards, Yosef H General Manager

"Transit stay in Addis Ababa"

5
User 31/03/2021

It was a short but relaxing transit stay. The staff were very friendly and courteous, especially Nati from the front desk. The rooms were very nice. We traveled together with our ten year old dauhter and lived in 2 rooms.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear valued, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Nati that he made an impact during your stay. We hope to welcome you back to the hotel soon! Hospitality regards, Yosef H General Manager

"Excellent customer service"

5
User 26/03/2021

This hotel has excellent customer service, shuttle always arrives on time (the driver even has a placard in your name!), the hotel is strategically located (you can even walk to the airport if you want to!) the front desk staff are so super friendly and supportive ... I cant forget Tsion and Sami! You guys are so helpful. I will surely make this my second home whenever I am away from home.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued, we would like to thank you for taking your valuable time to share with us your accommodation experience. I am very happy to hear that our staff made you feel at home. and As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back to Best Western Plus pearl. Hospitality regards, Yosef H General manager,

"Been there for transit."

5
User 25/03/2021

Been there for transit. The hotel is 5mn from the airport. The hotel looked nice and the neighborhood was not too noisy. The service was excellent and the staff were nice. WiFi signal got weak from time to time. The food was not very various but delicious. But overall it was a nice place, I enjoyed my stay there and will be happy to come back.

"Wonderful hospitality"

5
152vanessam, Montreal, Canada 21/03/2021

The room is nice and clean, amazing staff, especially Nati at the reception, very caring and helpful with his smile. We are grateful of his hospitality as he made sure the staying was perfect for us. The hotel is very well located, closed to many facilities and airport, great location to get a glimpse of what Addis had to offer.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, we would like to thank you for choosing our hotel and taking your valuable time to share with us your accommodation experience. I am very happy to hear that you liked our service and our staff made you feel at home. Your satisfaction is encouraging us, which is what in fact we strive for every day. We look forward to welcoming you back to Best Western Plus pearl. Hospitality regards, Yosef H General Manager

"Mr Dake"

5
User 19/03/2021

I think my experience here was great. Clean rooms, good internet connection and great staff and services. I would highly recommend this hotel to others based on my wonderful experience. Great guy Nati

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mr. Dake. Thank you for taking the time to review your stay with us. I am very happy to hear that you enjoyed your stay with us and we will let Nati know that you were pleased with his service. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Hospitality regards, Yosef H General manager

"Great Staff, Convenient Location"

5
User 14/03/2021

The hotel is strategically placed near the airport. The staff is really friendly and the rooms are great. The internet connection is good and whenever the is an issue or downtime they respond quite quickly. Would definitely recommend it.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mendrine, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. thanks again for your kind words and we look forward to seeing you soon. Hospitality regards, Yosef H General Manager

"Great hospitality!"

5
User 11/03/2021

Friendliness, smiles and excellent service all experienced in this lovely, welcoming hotel! Nati in particular was a lovely host. Near to main amenities and sightseeing, the hotel has a convenient free shuttle from the airport. Highly recommended!

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mattia, We appreciate your valued feedback regarding your stay at Best Western Plus Pearl Addis. We are delighted to hear that you enjoyed our facilities and the service received from staff, it is always so encouraging for our staff to be named and recognized for their efforts. We hope to welcome you back to the hotel in the near future. Hospitality regards, Yosef H General Manager

"Pleasant Layover Surprise "

5
Tuisbly, Kleinmond, South Africa 10/03/2021

I had a long Layover in Addis Abbaba and included was a complimentary stay at the Best Western. I was pleasantly surprised. The room finishes was modern clean, the staff very friendly and helpful and the food excellent. I'd strongly recommend giving it a try.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Agstelaan, Thank you for taking the time to review your stay with us and for recommending our hotel to other travelers. I am very pleased to hear that our staff made your stay pleasant . We hope to welcome you back to the hotel in the near future. Hospitality regards, Yosef H General manager,

"Bishop"

5
User 09/03/2021

Thanks for the good service i did enjoy my short stay one of the lady who welcome me she is the best God bless her for us,she knows her work and looking after she borod a charger and Nati also he is the best

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Hospitality regards, Yosef H General manager

"Good location"

5
ibrari2021, Monrovia, Liberia 07/03/2021

Very close to the airport Convenient for business travelers Short trip Fast services Welcoming staff Good food Newly furnished rooms Mr Samuel good man to meet there night manager Definitely coming back

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ibrari, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Hospitality regards, Yosef H General manager

"Very happy"

5
User 02/03/2021

The stay at the hotel was excellent, all the workers are very friendly, the receptionist Nati very helpful always attentive to our needs, in the restaurant they treated us super well, the rooms very comfortable and clean. We felt very good during our stay. I will definitely recommend this hotel

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Cloliva, Thank you for taking the time to review your stay with us and I am glad to hear that your stay with us was a memorable one! We will let Nati know that you were pleased with his service. We look forward to welcoming you back to the hotel in the near future. Hospitality regards, Yosef H General Manager

"VERY CONVIENIENT HOTEL IN ADDIS"

5
User 01/03/2021

it's very close to bole international air port in Addis Ababa, brand and newly furnished room with professional staff members especially night shift team are very welcoming... it gives a big aplus to the country as well as the world, definitely i will come back again very soon

"Dear Client, Good morning client, I left your hotel on 24/02/2021 Wednesday and i was staying in Room Number 503 i d"

4
User 26/02/2021

Dear Client, Good morning client, I left your hotel on 24/02/2021 Wednesday and i was staying in Room Number 503 i do appreciate for your services and i do pray that we meet again, I wish you the best and covey my regards to ALL staff members of Best Western Hotel Best Regards Mwoda Francis

"My stay at Best Western Pearl"

5
User 06/02/2021

Very clean and comfortable bedding in room...I always struggle with pillows but this one had the most comfortable ones. Good nights rest. Staff very friendly and helpful. Met Yeabsira at front desk, a pleasant young man with a great outlook on life. Will definitely stay here again

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear, ChrisCogill We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend and we truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Mr. Yabsira that he made an impact during your stay. We hope to welcome you back to the hotel soon! Hospitality regards, The management,

"Very nice staff and great location"

5
MeireBrito, Tunis, Tunisia 02/02/2021

The hotel is at a great location, just at a walking distance from the airport. The room is very beautiful, cosy and clean. The staff is very helpful and friendly. They did their best to assist me and they're always smiling.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear MeireBerito, Thank you for choosing to stay with us and we are glad that you enjoyed your stay. Our location is definitely one of the things we are very proud of about our hotel. Our staff is always ready to help you with anything. Looking forward to seeing you again soon. Hospitality regards, The management.

"Your feedback matters"

5
User 25/01/2021

My first experienced of staying was moderate in overall but with one glitch of issue. I give feedback to Hotel management and they respond it well. On my second visit, improvement was made and all services was incredible. I recommend this hotel if you think that your feedback matters!

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Baguss. Thank you for making our hotel your second home. We appreciate your loyalty and your continued trust in our hotel and our staff. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Hospitality regards, Yosef. H General manager

"Great!"

5
go12345, Miami, Florida 12/01/2021

Great hotel option, very close to the airport, and on a nice street with lots of activity. I stayed here twice (on the front end, and back end of my trip to Ethiopia). The hotel is new and modern, with large, clean rooms, great showers, and VERY comfortable beds (to the Best Western: Whatever pillow brand you use there-- don't ever change it). Great breakfast, too! Service is warm and friendly, and there was a beautiful basket of fresh, local fruits waiting for me when I entered my room. Excellent experience, all the way around.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed positive feedback about our hotel and services. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests' needs the best way we can. Our location is definitely one of the things we are very proud of about our hotel to other travelers. I hope your next stay is just around the corner. Hospitality regards, Yosef.H General manager

"Overnight stay"

5
User 04/01/2021

Best accomodation we've stayed at in Ethiopia! It is immaculate from start to finish. Efficient and safe. Great location so close to airport. Dinner was delicious. The bedroom is comfortable and neat. Staff SO helpful and friendly! Would definitely recommend them. We will stay longer next time.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Lisa, Thanks for the great review and recommending our Hotel. we are delighted to read how our team delivered above and beyond your expectations. It was a real pleasure having you staying with us. Reviews like this make it all worthwhile and inspires us to do even better. We really hope to see you again in the near future! Hospitality regards,

"Keith Rennie "

5
User 26/12/2020

Great service the assistant was amazing, welcoming, kind, and went out his way to make sure we felt comfortable and at home. Will definitely be making another visit to the hotel in the near future. So thanks to all the staff and an extra thank you to. Mr Yeabsira

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Kelth rennie, Thank you for your kind review! We truly appreciate your kind words about our staff and Service, It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Hospitality regards, Yosef H. General Manager

"wonderfull place"

4
User 16/12/2020

my stay was short but the hotel is comfortable, the staff are friendly i remember the driver solomon, temesgen and merry at the reception the food is delicious and the hotel is quiet, it is located on bole street, surrounded by resturants and shops

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear our valued guest, Thank you so much for staying at Best Western Plus Pearl Addis and for your amazing review. We are pleased that our staff offered impeccable service. I have shared your complements to Solomon, Temesgen and Merry. Our team always sees the opportunity to offer the best experience to our guests. We are happy the we met your expectations. Thank you once again and we hope to see you again soon. Best regards, The Management

"Perfect service"

5
User 25/11/2020

I had great experience with very friendly professional staff The hospitality is good and the food is amazing I strongly recommend this hotel and will definitely come back to it even the weather at this time welcoming

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Abdirazaka, Thanks for the awesome review, Abdirazak! We work hard to meet expectations like yours, and we're happy to hear that our staff made your feel at home and you loved our service. Come back and see us soon. Cheers! Best Regards, Yosef Haileyesus

"is excellent hotel I'm very happy in stayed here , the team work is professional and so cute like robel and temesqen"

5
User 16/11/2020

my name is ibrahim from sudan is excellent hotel I'm very happy in stayed here , the team work is professional and so cute like robel and temesqen in the reception .next time i will go straight to best western plus pearl

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mr. Ibrahim, Thank you for taking your time to share your thoughts on our hotel. I am glad that you recognized our service standard and staff teamwork. I will definitely share your complements to Robel, Temesgen and the entire team. We cant wait to see you again in the near future. Warm regards, Yosef Haileyesus Acting General Manager

"wonderful service"

5
User 13/11/2020

I was a transit guest in this hotel for one night, and I'm really happy by there excellent services and Hospitality. and the hotel is close to the airport so it helps to me get easily to their, I hope I will be back soon.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear 86miaa, Thank you for choosing Best Western Plus Pearl Addis. It is a pleasure to hear that you had a wonderful stay in our hotel. You are right, our hotel is only 3 minutes drive from the Airport. Thank you for your feedback on our service and hospitality. We are already looking forward to welcoming you once again in the beautiful Addis Ababa. Yosef Haileyesus Acting General Manager

"Amazing customer service"

5
User 24/10/2020

I had an amazing experience as soon as I walked in by the bell boy named Yeabsira. Extremely helpful and very welcoming. Went out of his way to make me feel comfortable. Explained everything in detail. I will definitely recommend

Bilal Abebe, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Jones, What a feedback which gives us an effort and motivations, as we need to improve more and more your support is curtail. For that please share your email with me to discuss in detail. Or contact me by email at your continence. Looking forward to hearing from you, Kindest regards, Bilal Abebe | General Manager Tel +251- 116-890-005. | Mob : +251 93 093 93 93. | +251 96 668 8565 | E bilal.a@bwppearladdis.com

"Perfect"

5
Maaw H, London, United Kingdom 21/10/2020

I was in transit there 1 day. I am very happy the way they treat me.Reception guys they were wonderful and very helpful. Specially Mr Yeabsira was very helpfull and kind. He helps me a lot. Rooms were well cleaned and well organised

Bilal Abebe, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Haaw, I really appreciate your feedback, it is very helpful, I need your support for the future on what we can improve. For that please share your email with me to discuss in detail. Or contact me by email at your continence. Looking forward to hearing from you, Kindest regards, Bilal Abebe | General Manager Tel +251- 116-890-005. | Mob : +251 93 093 93 93. | +251 96 668 8565 | E bilal.a@bwppearladdis.com

"Terrible - Avoid!"

1
User 19/09/2020

Avoid, avoid, avoid.. Unless you would like to experience house arrest during quarantine. The Best Western Plus in Addis Ababa is being used by the Government as a COVID-19 quarantine hotel for people arriving in the city. The hotel is charging $55/day. They are rated as a 4 star hotel on the list of hotels provided by Ethiopian airlines. However, their services and facilities are disgusting, and their staff are rude, uncaring and unhelpful. During my seven days enforced stay they had only three menu options for the whole week: the same for lunch and dinner each day, everyday. On top of this, whenever I called room service to order food the items listed on the menu were almost always unavailable. The waiting staff knock on your door at the end of their shift and stand by the door waiting for tips. All the staff expect you to give them tips and if you don't, you don't get good treatment. At Reception, when you pay for your rooms they convert $ to the local currency using the bank's rate for the day. However, they give change in the local currency at 50% of this rate. I wish I could show pictures I took during my stay. The room I was confined to looked like it has never been cleaned. I also found a bug in the bread I was given for breakfast. Again, the staff were completely unconcerned. On another occasion an unidentifiable meat was served, the member of staff was unable to confirm whether it was pork or beef (it looked like saveloy sausage). I would not wish a stay in this hotel on anyone. It is such an embarrassment to the name!

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