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Codice vantaggio

Destinazione

Addis Abeba, Ethiopie

ARRIVO

28/06/2022

PARTENZA

29/06/2022

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2  Adulti0   Bambino

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Codice vantaggio

Best Western Plus Hotel Pearl Addis, Addis Abeba

Cameroon Street BL 03 721, 40183, Addis Abeba, Ethiopie - Vedi su una mappa
Best Western Plus Pearl Addis - Ricezione Il Best Western Plus Pearl Addis è situato nel centro di Addis Abeba. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il Best Western Plus Pearl Addis è situato nella capitale dell'Etiopia, con facile accesso alla sede centrale di molte organizzazioni internazionali, come l'Unione africana e le Nazioni Unite. L'hotel si trova in una posizione privilegiata vicino all'aeroporto con servizio navetta gratuito, il che lo rende un ottimo punto di partenza per esplorare la vivace e bellissima città.Questo nuovissimo hotel è un'ottima scelta per gli ospiti che cercano una combinazione di lusso e servizio di prima qualità.Il Best Western Plus Pearl Addis offre 76 camere comode e moderne. Le camere spaziose e climatizzate dispongono di letti di lusso, scrivania dedicata, cassetta di sicurezza in camera, minibar, ferro e asse da stiro, televisione via satellite, telefono, bollitore per tè e caffè, accesso Wi-Fi a Internet gratuito e box doccia con articoli da toeletta di alta qualità.Il ristorante e bar mediterraneo all'interno dell'hotel accoglie tutti gli ospiti con piatti deliziosi e un servizio di alta qualità. Dopo una giornata di lavoro o di visite turistiche, il bar della hall serve bevande rinfrescanti o un pasto leggero.Le nostre strutture per convegni e riunioni sono in linea con i requisiti audiovisivi e Internet più moderni e il team di assistenza del reparto business è pronto a fornire tutto ciò di cui hai bisogno per la perfetta riuscita del tuo evento.Tieniti al passo con i tuoi regimi di allenamento nella nostra palestra, accessibile gratuitamente a tutti i nostri ospiti.

Best Western Plus

Hotel Pearl Addis

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante all
    Ristorante all'interno dell'hotel
  • Colazione gratuita
    Colazione gratuita
  • Servizio auto di cortesia da e per l
    Servizio auto di cortesia da e per l'aeroporto 24 ore su 24.
  • Hotel dotato di aria condizionata
    Hotel dotato di aria condizionata
  • Sala cocktail nelle vicinanze, entro 30 metri dalla hall dell
    Sala cocktail nelle vicinanze, entro 30 metri dalla hall dell'hotel
  • Reception 24 ore su 24
    Reception 24 ore su 24
  • Cassaforte in camera
    Cassaforte in camera
  • Centro fitness/Centro benessere
    Centro fitness/Centro benessere
  • Servizio in camera
    Servizio in camera
  • Personale multilingue
    Personale multilingue
  • Lavanderia a secco
    Lavanderia a secco
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Travelers Choice 2022
 
Basato sul parere di 81 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
73
Molto buono
7
Nella media
1
Scarso
0
Pessimo
0
CONSULTARE I PARERI SU
Affari Affari
35
Da solo Da solo
16
In coppia In coppia
7
In famiglia In famiglia
3
Viaggio con amici Viaggio con amici
4
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Excellent and Caring Customer Service"

5
Roc-Global, Addis Ababa, Ethiopia 09/06/2022

The mother of a friend of mine needed medical treatment in Addis, so I secured funds to fly the two of them and a helper to Addis. Since the mother is in a wheelchair and unable to walk, I scouted out the BW Pearl the day prior to their arrival. I inquired about the airport shuttle, walked through the route the mother would take to her to her room, looked at the accessible room, and met some of the staff. Everything was to my satisfaction, so I booked two standard rooms. The day of my friend's arrival, things went as planned. I was very happy with the hotel staff's treatment of my friend's mother. I had a couple of meals at the hotel (nice breakfast spread, by the way) and got good feedback from my friends about the room. My personal experience was very positive, as was my guests. I decided to add an additional 5 nights because of the positive experience. Shout out to Mesfin for going above and beyond.

"My Stay at BW Plus Pearl Addis"

5
User 23/05/2022

Excellent. One can start to feel the environment as gets into the premises, just a few steps up to the reception area. Vibrant and welcoming by all counts. Hotel provides the services, it committed to 100%, be it Care, cleanliness, Wi-Fi and breakfast. Being in the category of a 3-star hotel, it exceeded my expectation. It was my first experience with BW hotel, and I can declare to choose the same hotel when I visit Addis Ababa next.

"Good staff"

5
User 17/05/2022

I was very happy when l coming.. the location is very nice in very good position (close to the airport). The staff and the service was very very helpful and friendly especially Roman and Asmaraw very positive staff thank you very Mach Everything what you did to us

"Home away from home."

5
User 06/05/2022

Brilliant hotel with all the facilities that you expect. Proximity of the airport is very good and as the shuttle that is available at all hours. Security is very good too. I would totally recommend BWP Pearl t any first time traveler to Ethiopia. The staff are very resourceful. They helped me find a reliable driver while I was there. They made soups for my father who was in hospital. They helped me figure out luggage and restaurants. And best of all, I would come back every evening to a warm friendly smile. Truly home away from home!

"Safe and healthy hotel with friendly service"

5
Otto H, The Netherlands 27/03/2022

Food is good (salades and fruits are prepared/washed with good water, date March 2022) and severall healthy choices (even some vegetarian). Friendly employees, speaking good English. Clean room, firm cloths hangers, safe available, free water bottels and water boiler available. Flexible service for in case your plans change (and availability of course). Good hotel for westerners to stay safe and healthy. Covid files where there, but among your own group you could do what you prefer when not disturbing otters.

"Excellent service and very kind owner and staffs o"

5
Mylnuvegur17, Faroe Islands 15/03/2022

Excellent customer service and very friendly staff. I had the pleasure of staying at BW Plus Pearl Addis in January 2022 People are so kind and friendly from the entrance to the housekeeping. I enjoyed Ethiopian traditional coffee almost every day while I was in the hotel. I had a chance to speak with the owner. He was the kindest and most down-to-earth person that I ever met. I wish them all the best of all.

"Mr."

5
User 24/02/2022

Very nice rooms, great food, nice meeting halls, great customer care. Gym space is too small. A health club with Sauna and steam bath would be a great addition. Overall, a nice place with easy proximity and access to the airport.

"Exceptional service"

5
Ermias2022, Atlanta, Georgia 04/02/2022

The entire staff from room service, front desk, and hotel manager were very attentive, polite, professional, and very helpful. I have stayed at many hotels around the world and the service here was exceptional. After I checked out, the manager called me on. Y cellphone to thank me for my stay and ask if my stay was comfortable. The staff exceeded my expectations.

"Exceptional service"

5
User 27/01/2022

Visiter this place for business trip and trust you me, the service is extremely good like jo other places visited in addis. World class status and experience, you would love the warmth of the staff, from the driver who picked us up from airport on 26th JAN, Quest experience customer service, yet to meet the jovial and most kind staff by the name Roman at the restaurant, who made the environment more likable and comfortable. Highly recommended even just for a day's visit, you will love it. Thanks for making my stay memorable. Mathias

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mathias, we would like to thank you for choosing our hotel and taking your valuable time to share with us your accommodation experience. We are very happy to hear that you liked our service and our staff made you feel at home. Your satisfaction is encouraging us, which is what in fact we strive for every day. Looking forward to seeing you again soon. The Management,

"Exceptionally good value property"

5
SeanMendis, Blantyre, Malawi 17/01/2022

This is a new hotel that is located very conveniently in the Bole area, just a stone's throw from the airport. The rooms are international quality, the staff are very helpful and the value is exceptionally good. This is definitely one of the best options for accomodation in this part of Addis.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Sean, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We hope your next travels bring you back to our hotel, and we ensure that your stay will be more enjoyable. The Management

"Mr Brandon McAfee"

5
User 12/12/2021

I had a lovely stay at the Best Western Pearl in Addis , the staff were exceptional and very helpful as well as the food being delightful especially the Omlettes for breakfast in the morning! The hotel is well situated just a short drive to the airport. I would highly recommend staying at the best western pearl in Addis , Ill certainly be back.

"Super"

5
Stakys, Kaunas, Lithuania 06/12/2021

Just the proper place for business stays. Excellent location, just next to the air port, so you avoid Addis traffic Jams. On the main street, so it is convenient to reach any part of Addis. Has parking on backside of hotel so your friends can easily reach you.

"Rest between flights"

5
User 03/12/2021

I was very happy to stay at this hotel. The hotel is near the airport, just 10 minutes' drive away. There is a free shuttle. The rooms and the whole hotel are very clean. All hotel staff are very friendly. I especially want to note Front office supervisor Meron. She was very helpful and mindful. So if you have a long transit between flights I recommend to stay in Best Western Plus Pearl Addis.

"Dear beloved Ethiopian at best western hotel workers"

5
User 23/11/2021

Warm greetings!!! I am misganaw from Ethiopian airlines , staying your hotel the past 3 days ,since I don't want go home with out saying something about your service... * Your good service starts from Ethiopian airlines terminal ,the driver were impressed me the way he treats us. when I arrived to the hotel first I like the view and the location that the hotel located then for me your kindness,genuineness, helpfulness all in all your hospitality was unforgettable and I wish others got some experience from your good hotel and keep going on your strong side!! Nati, Meron, Eskiyas... and I forgot some other kind front desk workers deserve my appreciation with exception!!

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Misganaw, Thank you for your kind review! We truly appreciate your kind words about our staff and the services It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. The Management,

"Francios"

5
User 14/11/2021

I have been stauing this hotel several time , I appreciate the service being delivered. Internate is good, friendly staff, comfortable shuttle from the airport with free of charge. Welcoming staff at the reception.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Franciosdfd, we would like to thank you for choosing Best Western Plus Pearl Addis and taking your valuable time to share with us your accommodation experience. We are very happy to hear that you liked our service and our staff made you feel at home. We hope to see you again at the soonest time! The Management

"Mark"

5
User 14/11/2021

Wonderful stay, the the service was excellent, the restaurant food and service is very good. The room was spacious and clean. Gym also nice. I go back soon with my family will stay more than a week. I recommend this hotel to my friends too.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Betty, We would like to thank you for choosing Best Western Plus Pearl Addis and taking your valuable time to share with us your accommodation experience. Your satisfaction is encouraging us, which is what in fact we strive for every day. We look forward to welcoming you back to Best Western Plus pearl. The Management

"Eyob's Amazing Visit"

5
User 12/11/2021

This was one of the best stays of my life. From the minute I walked in the place felt like home. It was great and I felt well and I had everything I needed. I would recommend this hotel to everyone looking for a good stay and great service. I especially like to give thanks to Mati at front desk who made my stay amazing. He spoke many languages which made my stay very accommodating. He also recommend lots of good spots that very unique and cultural.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Eyob, we would like to thank you for choosing Best Western Plus Pearl Addis, We truly appreciate your kind words about our staff We will be sure to let Mati that he made an impact during your stay. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We hope to welcome you back to the hotel soon! The Management

"Pleasant Stay"

5
palanivelnagappan, Pittsburgh, Pennsylvania 10/11/2021

The hospitality and services are excellent. Restaurant menu choices and buffet choices must be improved to mee international travellers expectations. Rooms are very clean and serviced daily. Had a noise issue in my first room but they provided me another room immediately upon request. Very satisfiend and worth for every cents.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Palanivel, We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We will certainly share your kind comments with our team as it is such a great motivation for us to provide our best service. We hope to welcome you back to the hotel in the near future. The Management

"Lovely hotel and amazing staff"

5
User 30/10/2021

I have been to Addis Ababa three times but with other hotels. My experience with Best Western Plus Pearl Hotel has been nothing but the best. The location is perfect, as you are close to the airport and the center (Edna Mall). The hotel rooms are beautiful, clean and nice size. The food is tasty and the breakfast staff great. The managers Josef and Metsun were very accommodating. I was especially pleased with Meron and her amazing customer service. I can name them all, as they were all very professional and made my staff lovely. I will be coming back in December and would not think of going anywhere else. Hope this review is helpful for people considering this hotel.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Amal, Thank you for taking the time to tell us about your experience at Best western plus pearl Addis, Addis Ababa. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our service to be excellent. I will share your comments with our team, who I am certain will be encouraged by your remarks. Exceeding our guests' expectations and creating a memorable experience is our priority, so I am happy to read that you were able to experience this during your visit. Thank you again for your comment regarding our GYM I personally addressed the issue to the concerned section and will be resolved soon. Hospitality regards, Mesfin. A Front office manager

"Mrs Sole"

5
User 29/10/2021

I stayed in this hotel when I was in Addis for meeting, the room was excellent, I like the food which served on 1st floor. Internate was good and I was given two hours free late check out. The staffs are very polite and helpful

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mrs. Sole. We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel in the near future. The management

"Mr Alex"

5
User 26/10/2021

We stayed for five nights in this hotel, I really appreciate the staffs; they are kind and frindly. The room is nice and clean. Meal is also good. It is situated very near to the air port there fore we could manage our time.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mr. Alex, We truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. The management

"Mrs. Albe"

5
User 26/10/2021

Nice hotel, excellent service and helpful staffs. Location close to the airport. The staffs at front desk are accomidating and friendly. The food also tasty and the service is good. The rooms sre comfortable. Generaly I like the hotel.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Albe, Thank you for your positive comments and we truly appreciate your kind words about our staff, service, and our location. Your satisfaction is encouraging us, which is what in fact we strive for every day. We look forward to welcoming you back to Best Western Plus pearl. Tha management

"Great hotel service"

5
User 25/10/2021

I visited Addis for a month and during my time i stayed at the BWPP Addis. I had a lovely stay at this hotel and enjoyed the best and professional service given by the hotel staff from the shuttle service, restaurant, room service, house keeping and the receptionists. They where there to assist in way possible at anytime. I would definitely go back when i travel back to Ethiopia. The hotel is located a kilometer away from the airport and close to many shops should you need to hop out for a walk and grab yourself a few things for yourself.

Best western Plus Pearl Addis Ababa, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Murtazaa, Thank you for your kind review! We truly appreciate your kind words about our staff and service It's definitely a boost for us every time we hear positive reviews such as this. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back to Best Western Plus pearl. The Management

"Excellent customer service and luxury accommodation"

5
User 20/09/2021

Best Western Plus Pearl Addis is located conveniently near the airport. I was greeted from the airport with a complementary hotel shuttle. When arriving at the hotel it was clear to witness that the hotel had an amazing ambiance, and professional staff that greets their guests with a smile. More surprisingly, I witnessed that the hotel was super clean and the rooms were spacious with comfortable mattress and fast in-room WIFI internet access. The bathroom had all the amenities, and the best hot and cold shower one could find anywhere in Addis. The hotel has a fine-dining restaurant located on the first floor of the hotel. The restaurant prepared delicious meals with varieties from Mediterranean to Italian dishes as well as comfort meals. To my delight, I enjoyed the cozy bar/cafe on the ground floor with the best cup of macchiato I have tried anywhere in Ethiopia! Most importantly, the hotel is located in one of the safest areas of Addis Ababa - upscale neighborhood of Bole. There are shopping malls, banks, cinemas, restaurants, and entertainment venues all within walking distance. All in all, I enjoyed my stay at Best Western Plus Pearl Addis and would recommend it to anyone who is looking to travel to Addis.

"I went there to use WiFi"

5
AdhanomE, Ethiopia 18/09/2021

I went to this hotel for a quiet room with good wifi for my interview. The wifi was VERY STRONG! The staff was bound helpful in arranging that. They made sure the wifi remains good, even provided me a personal number of the IT support. Also, they gave me a dongle to use in case the power goes off. The hotel room was clean, modern with all amenities. I highly recommend this hotel to anyone!

"Great Hotel Service"

5
User 17/09/2021

I stayed at Best Western for 4 nights and found it to be an amazing place. I would definitely come back at it. The bed is comfortable and the room very well decorated. The only comment I have is to make the wifi stronger and faster. There is also unpleasant smell that comes out of the rest room if you leave the door open. It may be a bad floor vent design. It had nothing to do with sanitation. Excellent place overall!

"A fantastic stay"

5
Maryam S, Los Angeles, California, United States 02/07/2021

I stayed here in July 2021 and these are the pros and cons based on my experience. Pros: The hotel is located in a very nice area, walking distance to many great restaurants, ATMs, shops also it's close to the airport. The hotel is super clean and beautiful. The staff are a group of fantastic people who were very helpful. They even helped me to get the results of my Covid test from the lab near the airport and printed it for me. They have complimentary shuttle to the airport. The breakfast which was included was fantastic. Overall I highly recommend this hotel. Cons: I stayed here two nights and there was absolutely nothing negative about this hotel it was all positive and fantastic experience.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Maryam, We would like to thank you for choosing Best Western Plus Pearl Addis and taking your valuable time to share with us your accommodation experience. We are very happy to hear that you liked our service and our staff made you feel at home. As you have mentioned, our hotel has a super convenient location, which is definitely one of our very proud things about our hotel. We look forward to welcoming you back. The management

"Solo trip"

5
User 17/06/2021

Amazing staff, very clean and hygienic place. Outstanding service and very friendly staff. I would highly recommend this place for solo travellers,family, couple, Students. Good food, at reasonable price. Location is very remote to the airport so that's the best part.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Chin, We would like to pass our deepest gratitude for taking the time to give us your feedback and thank you for choosing to stay with us. We are pleased to receive your feedback that you enjoyed the service and facility of our hotel. Your feedback and comments help us to enhance the quality of our service. We hope your next travels bring you back to our Hotel, and we ensure that your stay will be more enjoyable. The management

"Trip To Ethiopia"

5
User 13/06/2021

The hotel was really good. It's situated 5 minutes from the airport. Staff is very courteous, breakfast buffet was very good, A lot of options like sausages, eggs, orange juice, waffles, tartes, cereals. The hotel room was good with a balcony overlooking the city. The city was spectacular (See pics) Our whole trip was coordinated with Mr Mati Megersa from reception, who was amazing. He took the liberty of booking us a room during odd hours and assisted us with all the procedures. Cannot thank Mati Megersa enough, We had a short 1 day stay in Ethiopia, but will definitely come back to this hotel to see Ethiopia again.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ankit, we would like to thank you for choosing our hotel and taking your valuable time to share with us your accommodation experience. We are very happy to hear that you liked our service and our staff made you feel at home we will be sure to let Mr. Mati know how much of an impact they made on your experience. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back. The management

"Good hotel experience"

4
User 25/05/2021

Best western plus pearl gave a fair experience in services and accommodations. Its proximity to the airport and main town another added points, beautiful space and interactive staff. It's a Nice place

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear valued guest, We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. The management,

"Best one in Ethiopia!"

5
User 21/05/2021

The rooms are extra clean and well equipped! The breakfast is unbelieavbly very good and fresh. Furthermore, the services are done with utmost professionality. The workers are very kind, professional and helpful. Best place to be in Ethiopia for any kind of visit.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Khalid, Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. The management,

"Excellent, immaculate and extremely cooperative staff"

5
User 20/05/2021

I had an extra ordinarily well stay at Best Western Plus Pearl Hotel in Addis Ababa as the location of the hotel is very close to the Airport, the staff is very efficient, cooperative and polite and the cleanliness, room size, city view and room service they are all beyond words. I definitely recommend this hotel for a family, solo, business or vacation stays as it is very safe and have good taxi facilities too.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Vatsal, Our locations are definitely one of the things we are very proud of about our hotel. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! The management

"Amazing Location, Fantastic Staff!"

5
User 06/05/2021

This hotel exceeds all expectations and I would like to give a special thanks to Meseret & Temesegen. The decor is modern, clean and inviting, the dining area, staff and food are very impressive and the room itself is extremely clean with all the necessary amenities.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Reece, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient and we truly appreciate your kind words about our staff and service. It's definitely a boost for us every time we hear positive reviews such as this. We are always pleased to be your second home when you're in the area. Hospitality regards, The management

"Doctor"

5
azadabdullah, Calgary, Canada 12/04/2021

Cozy hotel in a very convenient location with affordable price and very good service including spacious room, house keeping, delicious food and very modest, humble and cordial hotel staffs. Best wishes

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, We would like to pass our deepest gratitude for taking the time to give us your feedback and thank you for choosing to stay with us. We are pleased to receive your feedback that you enjoyed the service and facility of our hotel. Your feedback and comments help us to enhance the quality of our service. We hope your next travels bring you back to our hotel, and we ensure that your stay will be more enjoyable. Hospitality Regards, The management

"Miss Ardinois"

4
User 11/04/2021

Beautiful clean hotel. Very friendly staff. Nati was really going the extra mile to assist. Beds are so soft. The food that was prepared was very tasteful. The morning early i had a wake up call from the guest service desk.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ardinois, Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. Hospitality regards, The Management

"Good Hotel"

5
User 10/04/2021

Thanks for the good reception i had during my stay in Best Western pearladdis hotel.Id like most specifically thank NATI for his good reception and gesture towards clients and especially me during my stay here. God bless you all.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear asabod, Thank you for your kind comments. We will be sure to let Nati know how much of an impact he made on your experience. We are always pleased to be your second home when you're in the area. Hospitality regards, The Management

"Nice hotel to stay"

5
User 09/04/2021

This is absolutely nice hotel to stay. Perfect location right at the airport and easy access to malls and town. Above all excellent staff to make your stay very pleasant and particularly the management who offer me a good discount and also Mr Nati who is very human and supportive.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ahmed, Thank you for your kind word about our Service and staff. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back. Hospitality regards, The Management

"Food and beverage service"

5
User 09/04/2021

Best hotel with good experience from NATI. I hard only one night in adidas but the experience I got was splendid and the lady from boutique very cool I can't say 2 much but was good experience from this people and much respect Thanks Hamisi kombo. I love you all. I recommend you for your stay plz see best western is problem solved.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Hamisi, We are pleased to receive your feedback that you enjoyed the service and facility of our hotel. Your feedback and comments help us to enhance the quality of our service. We hope your next travels bring you back to our hotel, and we ensure that your stay will be more enjoyable. Hospitality regards, The management

"HSE officer"

5
User 07/04/2021

My stay was wonderful, I received warm treatment from staffs, especially Natty who was always there for me to advise and talk to me. He made me feel at home. The entire place was need and great professionalism displayed

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear ebenezab, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Hospitality regards Yosef H General manger.

"Best western plus pearl hotel"

5
User 06/04/2021

Let me start off by saying thanks to the staffs of this beautiful hotel for their hospitality and care throughout my stay at the hotel most especially to the receptionist Nati and the Manager, they're really a nice people. I highly recommend this hotel if you looking for a nice place to stay in Addis Ababa Ethiopia

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Rose. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Hospitality regards, Yosef H General manager

"Very good hospitality"

5
User 05/04/2021

Bery close to airport , new and decent very clean, center to shops and night manager and staff very friendly and happy to help customers. Except minor Internet instructions the rest was wonderful. I will come back again.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, we would like to thank you for choosing our hotel and taking your valuable time to share with us your accommodation experience. I am very happy to hear that you liked our service and our staff made you feel at home. Thank you for your feedback regarding the internet we are working on it and it will be up to you on your next visit. We look forward to welcoming you back to Best Western Plus pearl. Hospitality regards, Yosef H

"Excellent stay in the Best Western Plus"

5
560lisam560, Maastricht, The Netherlands 04/04/2021

We had a layover in Addis Ababa and got to spent a night at the Best Western Plus hotel. We were picked up at the airport by a comfortable shuttle van sent by the hotel with a friendly driver David. The hotel itself is very beautiful. We had a spacious room with a very comfortable bed and rainshower, and overall excellent service. Really nothing negative to mention. Excellent service especially from front desk staff Nati, who was very friendly and helpful with everything. Will definitely visit again when in Addis.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon Hospitality regards, Yosef H General Manager

"Overnight Stay"

4
31quintonk, Nigeria 01/04/2021

I had a pleasant overnight stay at Best Western Plus. I arrived very late the evening and was welcomed by the friendly host, Nati. The staff is very friendly and very helpful. I will highly recommend making use of this hotel.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. Hospitality regards, Yosef H General Manager.

"Proud customer"

5
User 31/03/2021

The location is fantastic. Breakfast , lunch and dinner are good value for the money . The staff were very polity and helpful. A big thank you to Nati, the man at the reception , he made my stay unforgettable.” I recommend the hotel to everyone visting addis

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued, we would like to thank you for choosing Best Western Plus Pearl Addis and taking your valuable time to share with us your accommodation experience. I am haI am very happy to hear that you liked our service and our staff made you feel at home. As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back. Hospitality regards, Yosef H General Manager

"Hotel/ staff review"

5
Ibukunerun, Gaborone, Botswana 31/03/2021

Best Western plus hotel has an excellent service and the facilities are quite modern. It's one of the best I have visited in Ethiopia. Particularly the hospitality of the receptionist Nati. Makes the guest feel at home. I will sure visit again!

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ibukunerun, Thank you for taking the time to review your stay with us. happy to hear that you enjoyed our service and our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon Hospitality regards, Yosef H General Manager

"Transit stay in Addis Ababa"

5
User 31/03/2021

It was a short but relaxing transit stay. The staff were very friendly and courteous, especially Nati from the front desk. The rooms were very nice. We traveled together with our ten year old dauhter and lived in 2 rooms.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear valued, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Nati that he made an impact during your stay. We hope to welcome you back to the hotel soon! Hospitality regards, Yosef H General Manager

"Excellent customer service"

5
User 25/03/2021

This hotel has excellent customer service, shuttle always arrives on time (the driver even has a placard in your name!), the hotel is strategically located (you can even walk to the airport if you want to!) the front desk staff are so super friendly and supportive ... I cant forget Tsion and Sami! You guys are so helpful. I will surely make this my second home whenever I am away from home.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued, we would like to thank you for taking your valuable time to share with us your accommodation experience. I am very happy to hear that our staff made you feel at home. and As you have mentioned, our hotel has a super convenient location, which is definitely one of the things we are very proud of about our hotel. We look forward to welcoming you back to Best Western Plus pearl. Hospitality regards, Yosef H General manager,

"Been there for transit."

5
User 25/03/2021

Been there for transit. The hotel is 5mn from the airport. The hotel looked nice and the neighborhood was not too noisy. The service was excellent and the staff were nice. WiFi signal got weak from time to time. The food was not very various but delicious. But overall it was a nice place, I enjoyed my stay there and will be happy to come back.

"Wonderful hospitality"

5
152vanessam, Montreal, Canada 21/03/2021

The room is nice and clean, amazing staff, especially Nati at the reception, very caring and helpful with his smile. We are grateful of his hospitality as he made sure the staying was perfect for us. The hotel is very well located, closed to many facilities and airport, great location to get a glimpse of what Addis had to offer.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, we would like to thank you for choosing our hotel and taking your valuable time to share with us your accommodation experience. I am very happy to hear that you liked our service and our staff made you feel at home. Your satisfaction is encouraging us, which is what in fact we strive for every day. We look forward to welcoming you back to Best Western Plus pearl. Hospitality regards, Yosef H General Manager

"Mr Dake"

5
User 19/03/2021

I think my experience here was great. Clean rooms, good internet connection and great staff and services. I would highly recommend this hotel to others based on my wonderful experience. Great guy Nati

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mr. Dake. Thank you for taking the time to review your stay with us. I am very happy to hear that you enjoyed your stay with us and we will let Nati know that you were pleased with his service. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Hospitality regards, Yosef H General manager

"Great Staff, Convenient Location"

5
User 14/03/2021

The hotel is strategically placed near the airport. The staff is really friendly and the rooms are great. The internet connection is good and whenever the is an issue or downtime they respond quite quickly. Would definitely recommend it.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mendrine, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. thanks again for your kind words and we look forward to seeing you soon. Hospitality regards, Yosef H General Manager

"Great hospitality!"

5
User 11/03/2021

Friendliness, smiles and excellent service all experienced in this lovely, welcoming hotel! Nati in particular was a lovely host. Near to main amenities and sightseeing, the hotel has a convenient free shuttle from the airport. Highly recommended!

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mattia, We appreciate your valued feedback regarding your stay at Best Western Plus Pearl Addis. We are delighted to hear that you enjoyed our facilities and the service received from staff, it is always so encouraging for our staff to be named and recognized for their efforts. We hope to welcome you back to the hotel in the near future. Hospitality regards, Yosef H General Manager

"Pleasant Layover Surprise "

5
Tuisbly, Kleinmond, South Africa 10/03/2021

I had a long Layover in Addis Abbaba and included was a complimentary stay at the Best Western. I was pleasantly surprised. The room finishes was modern clean, the staff very friendly and helpful and the food excellent. I'd strongly recommend giving it a try.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Agstelaan, Thank you for taking the time to review your stay with us and for recommending our hotel to other travelers. I am very pleased to hear that our staff made your stay pleasant . We hope to welcome you back to the hotel in the near future. Hospitality regards, Yosef H General manager,

"Bishop"

5
User 09/03/2021

Thanks for the good service i did enjoy my short stay one of the lady who welcome me she is the best God bless her for us,she knows her work and looking after she borod a charger and Nati also he is the best

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Hospitality regards, Yosef H General manager

"Good location"

5
ibrari2021, Monrovia, Liberia 07/03/2021

Very close to the airport Convenient for business travelers Short trip Fast services Welcoming staff Good food Newly furnished rooms Mr Samuel good man to meet there night manager Definitely coming back

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Ibrari, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Hospitality regards, Yosef H General manager

"Very happy"

5
User 02/03/2021

The stay at the hotel was excellent, all the workers are very friendly, the receptionist Nati very helpful always attentive to our needs, in the restaurant they treated us super well, the rooms very comfortable and clean. We felt very good during our stay. I will definitely recommend this hotel

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Cloliva, Thank you for taking the time to review your stay with us and I am glad to hear that your stay with us was a memorable one! We will let Nati know that you were pleased with his service. We look forward to welcoming you back to the hotel in the near future. Hospitality regards, Yosef H General Manager

"VERY CONVIENIENT HOTEL IN ADDIS"

5
User 01/03/2021

it's very close to bole international air port in Addis Ababa, brand and newly furnished room with professional staff members especially night shift team are very welcoming... it gives a big aplus to the country as well as the world, definitely i will come back again very soon

"Dear Client, Good morning client, I left your hotel on 24/02/2021 Wednesday and i was staying in Room Number 503 i d"

4
User 26/02/2021

Dear Client, Good morning client, I left your hotel on 24/02/2021 Wednesday and i was staying in Room Number 503 i do appreciate for your services and i do pray that we meet again, I wish you the best and covey my regards to ALL staff members of Best Western Hotel Best Regards Mwoda Francis

"My stay at Best Western Pearl"

5
User 06/02/2021

Very clean and comfortable bedding in room...I always struggle with pillows but this one had the most comfortable ones. Good nights rest. Staff very friendly and helpful. Met Yeabsira at front desk, a pleasant young man with a great outlook on life. Will definitely stay here again

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear, ChrisCogill We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend and we truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Mr. Yabsira that he made an impact during your stay. We hope to welcome you back to the hotel soon! Hospitality regards, The management,

"Very nice staff and great location"

5
MeireBrito, Tunis, Tunisia 02/02/2021

The hotel is at a great location, just at a walking distance from the airport. The room is very beautiful, cosy and clean. The staff is very helpful and friendly. They did their best to assist me and they're always smiling.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear MeireBerito, Thank you for choosing to stay with us and we are glad that you enjoyed your stay. Our location is definitely one of the things we are very proud of about our hotel. Our staff is always ready to help you with anything. Looking forward to seeing you again soon. Hospitality regards, The management.

"Your feedback matters"

5
User 25/01/2021

My first experienced of staying was moderate in overall but with one glitch of issue. I give feedback to Hotel management and they respond it well. On my second visit, improvement was made and all services was incredible. I recommend this hotel if you think that your feedback matters!

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Baguss. Thank you for making our hotel your second home. We appreciate your loyalty and your continued trust in our hotel and our staff. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Hospitality regards, Yosef. H General manager

"Great!"

5
go12345, Miami, Florida 12/01/2021

Great hotel option, very close to the airport, and on a nice street with lots of activity. I stayed here twice (on the front end, and back end of my trip to Ethiopia). The hotel is new and modern, with large, clean rooms, great showers, and VERY comfortable beds (to the Best Western: Whatever pillow brand you use there-- don't ever change it). Great breakfast, too! Service is warm and friendly, and there was a beautiful basket of fresh, local fruits waiting for me when I entered my room. Excellent experience, all the way around.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed positive feedback about our hotel and services. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests' needs the best way we can. Our location is definitely one of the things we are very proud of about our hotel to other travelers. I hope your next stay is just around the corner. Hospitality regards, Yosef.H General manager

"Overnight stay"

5
User 04/01/2021

Best accomodation we've stayed at in Ethiopia! It is immaculate from start to finish. Efficient and safe. Great location so close to airport. Dinner was delicious. The bedroom is comfortable and neat. Staff SO helpful and friendly! Would definitely recommend them. We will stay longer next time.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Lisa, Thanks for the great review and recommending our Hotel. we are delighted to read how our team delivered above and beyond your expectations. It was a real pleasure having you staying with us. Reviews like this make it all worthwhile and inspires us to do even better. We really hope to see you again in the near future! Hospitality regards,

"Keith Rennie "

5
User 26/12/2020

Great service the assistant was amazing, welcoming, kind, and went out his way to make sure we felt comfortable and at home. Will definitely be making another visit to the hotel in the near future. So thanks to all the staff and an extra thank you to. Mr Yeabsira

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Kelth rennie, Thank you for your kind review! We truly appreciate your kind words about our staff and Service, It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Hospitality regards, Yosef H. General Manager

"wonderfull place"

4
User 16/12/2020

my stay was short but the hotel is comfortable, the staff are friendly i remember the driver solomon, temesgen and merry at the reception the food is delicious and the hotel is quiet, it is located on bole street, surrounded by resturants and shops

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear our valued guest, Thank you so much for staying at Best Western Plus Pearl Addis and for your amazing review. We are pleased that our staff offered impeccable service. I have shared your complements to Solomon, Temesgen and Merry. Our team always sees the opportunity to offer the best experience to our guests. We are happy the we met your expectations. Thank you once again and we hope to see you again soon. Best regards, The Management

"Perfect service"

5
User 25/11/2020

I had great experience with very friendly professional staff The hospitality is good and the food is amazing I strongly recommend this hotel and will definitely come back to it even the weather at this time welcoming

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Abdirazaka, Thanks for the awesome review, Abdirazak! We work hard to meet expectations like yours, and we're happy to hear that our staff made your feel at home and you loved our service. Come back and see us soon. Cheers! Best Regards, Yosef Haileyesus

"is excellent hotel I'm very happy in stayed here , the team work is professional and so cute like robel and temesqen"

5
User 16/11/2020

my name is ibrahim from sudan is excellent hotel I'm very happy in stayed here , the team work is professional and so cute like robel and temesqen in the reception .next time i will go straight to best western plus pearl

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Mr. Ibrahim, Thank you for taking your time to share your thoughts on our hotel. I am glad that you recognized our service standard and staff teamwork. I will definitely share your complements to Robel, Temesgen and the entire team. We cant wait to see you again in the near future. Warm regards, Yosef Haileyesus Acting General Manager

"wonderful service"

5
User 13/11/2020

I was a transit guest in this hotel for one night, and I'm really happy by there excellent services and Hospitality. and the hotel is close to the airport so it helps to me get easily to their, I hope I will be back soon.

Yosef Haileyesus, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear 86miaa, Thank you for choosing Best Western Plus Pearl Addis. It is a pleasure to hear that you had a wonderful stay in our hotel. You are right, our hotel is only 3 minutes drive from the Airport. Thank you for your feedback on our service and hospitality. We are already looking forward to welcoming you once again in the beautiful Addis Ababa. Yosef Haileyesus Acting General Manager

"Amazing customer service"

5
User 24/10/2020

I had an amazing experience as soon as I walked in by the bell boy named Yeabsira. Extremely helpful and very welcoming. Went out of his way to make me feel comfortable. Explained everything in detail. I will definitely recommend

Bilal Abebe, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Jones, What a feedback which gives us an effort and motivations, as we need to improve more and more your support is curtail. For that please share your email with me to discuss in detail. Or contact me by email at your continence. Looking forward to hearing from you, Kindest regards, Bilal Abebe | General Manager Tel +251- 116-890-005. | Mob : +251 93 093 93 93. | +251 96 668 8565 | E bilal.a@bwppearladdis.com

"Perfect"

5
Maaw H, London, United Kingdom 21/10/2020

I was in transit there 1 day. I am very happy the way they treat me.Reception guys they were wonderful and very helpful. Specially Mr Yeabsira was very helpfull and kind. He helps me a lot. Rooms were well cleaned and well organised

Bilal Abebe, General Manager at Best Western Plus Pearl Addis, responded to this review
Dear Haaw, I really appreciate your feedback, it is very helpful, I need your support for the future on what we can improve. For that please share your email with me to discuss in detail. Or contact me by email at your continence. Looking forward to hearing from you, Kindest regards, Bilal Abebe | General Manager Tel +251- 116-890-005. | Mob : +251 93 093 93 93. | +251 96 668 8565 | E bilal.a@bwppearladdis.com

"Terrible - Avoid!"

1
User 19/09/2020

Avoid, avoid, avoid.. Unless you would like to experience house arrest during quarantine. The Best Western Plus in Addis Ababa is being used by the Government as a COVID-19 quarantine hotel for people arriving in the city. The hotel is charging $55/day. They are rated as a 4 star hotel on the list of hotels provided by Ethiopian airlines. However, their services and facilities are disgusting, and their staff are rude, uncaring and unhelpful. During my seven days enforced stay they had only three menu options for the whole week: the same for lunch and dinner each day, everyday. On top of this, whenever I called room service to order food the items listed on the menu were almost always unavailable. The waiting staff knock on your door at the end of their shift and stand by the door waiting for tips. All the staff expect you to give them tips and if you don't, you don't get good treatment. At Reception, when you pay for your rooms they convert $ to the local currency using the bank's rate for the day. However, they give change in the local currency at 50% of this rate. I wish I could show pictures I took during my stay. The room I was confined to looked like it has never been cleaned. I also found a bug in the bread I was given for breakfast. Again, the staff were completely unconcerned. On another occasion an unidentifiable meat was served, the member of staff was unable to confirm whether it was pork or beef (it looked like saveloy sausage). I would not wish a stay in this hotel on anyone. It is such an embarrassment to the name!

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