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Best Western Plus Hotel Executive Residency Waterloo & Cedar Falls, Waterloo

205 W 4th Street, 50701-5403, Waterloo, United States - Voir sur une carte
Best Western Plus Executive Residency Waterloo & Cedar Falls - Vue extérieure Best Western Plus Executive Residency Waterloo & Cedar Falls est idéalement situé dans le centre de Waterloo. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

En raison des tempêtes récentes, notre ligne de téléphone locale et notre service Internet sont en panne, mais nous sommes toujours ouverts. Veuillez effectuer vos réservations par le biais du bureau de réservation Best Western en appelant le 1(800)-780-7234. Pour la sécurité du personnel et des clients, la piscine et le centre de fitness peuvent être fermés pendant votre séjour. Veuillez nous excuser pour la gêne occasionnée. Situé au cœur du centre-ville de Waterloo, dans l’Iowa, cette magnifique propriété est en passe de devenir un symbole de la revitalisation de la région. Le Best Western Plus Executive Residency Waterloo & Cedar Falls est synonyme d’équipements modernes et de design élégant. Que vous veniez passer un week-end de détente dans l'une de nos magnifiques chambres Best Western Plus ou un séjour d'affaires prolongé dans l'une de nos superbes suites Executive Residency, vous vous sentirez comme chez vous. En plus des prestations et du service clients exceptionnels, nous offrons un emplacement central par rapport à de nombreuses attractions locales, restaurants et enceintes sportives. N'oublions pas de mentionner la meilleure partie de la propriété, notre passerelle aérienne directe pour le centre de congrès Five Sullivan Brother.

Best Western Plus

Hotel Executive Residency Waterloo & Cedar Falls

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Bar-salon
    Bar-salon
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
  • Salle de jeux
    Salle de jeux
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 1 voyageurs
Note attribuée
Excellent
1
Très bon
0
Moyen
0
Médiocre
0
Horrible
0
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RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Business Trip"

5
User 04/09/2020

Staff was great! Property was clean! remodel of this property is truly amazing. highly recommend anyone coming to town to stay at the Best Western Plus Executive Residency. You will not be disappointed. I will be back!

Kayleen Leonard, Owner at Best Western Plus Executive Residency Waterloo & Cedar Falls, responded to this review
Hi Gavin, Thank you for taking the time to provide us with your feedback. We are thrilled to hear you enjoyed your stay at our newly renovated hotel. We will be sure to pass on your compliments to our staff as well! If your travels ever bring you back to the area, we would love to share our hospitality with you again. Thank you for choosing Best Western Plus Executive Residency Waterloo and travel safe!

"Dirty bathroom"

1
User 14/10/2019

We reserve two rooms an both of the bathrooms where not clean. One of the showers had a ball of hair in it. when we mention the condition of the bathroom to the desk.. we where told "I don't doubt it".

"Crappy Hotel, Service was horrible"

1
barry0065, Delta, Ohio 02/10/2019

Didn't get the room I had confirmation for, they wouldn't do anything to change it. They double booked rooms with several high school marching bands for the weekend of a wedding I was attending. Some wedding party didn't get their rooms because of this and they traveled here from Sweden. The manager didn't do anything to make things right.

"Nice place to stay in the heart of Waterloo"

4
User 29/09/2019

Enjoyed a return visit to this property. The best part are the staff. They are quick to help you and don't give up until the job is done right. We had to wait for our room as they were quite full. We understood that sometimes you have to wait and were thanked with a clean and nice room. Yes, some parts of the hotel show heavy use but I'm hoping their good care for the guests will include some needed updates to their facility. The breakfast is nice and free. Always enjoy a waffle maker, which wasn't there the day we stayed. Maybe something they can add? Their skywalks to the parking garage and their Event Center are a real plus if you are there for an event in the next door event center. The front desk and hospitality staff are to be commended for their hard work with a very full hotel. BRAVO! Just a note, if you use the stairway, exit out the 2nd floor and use the skywalk stairs to exit down to the lobby. We had more than a few friends go all the way to the bottom of the stairs to find a locked door on the ground floor and the outside door which had an Emergency buzzer on it if used. We needed a wheelchair for a family member with weakness and were thankful their front desk and house staff quickly had one for us! Good work team!

"WORST Customer Service Ever"

1
User 28/08/2019

I booked (prepaid) a room here through Wyndham for Irish Fest. Went to check in and was told that my room was cancelled by Wyndham, who still had me down as being reserved. I was forced to take the last room, a suite, even though I had prepaid for a double Queen room. The hotel wouldn't take the prepaid cost off of the much more expensive suite room, blaming Wyndham. The hotel has been no help in coming to a resolution - I've called multiple times and it's now been 4 weeks. Wyndham has also been no help. I have never seen customer service so bad - I just want my prepaid money back at this point. I will NEVER stay at this hotel again, no matter how convenient it is, and I would urge others to avoid it as well.

Reggie S, General Manager at Best Western Plus Executive Residency Waterloo & Cedar Falls, responded to this review
Dear Chad, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Waterloo Hotel and Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we couldn't fix your reservation problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

"Dan Gable Museum"

4
User 07/08/2019

This was my forth stay at your hotel. I want to thank the staff at hotel for doing a great job: Andrew, Kelise, Kimmie, Chandler, Robert, Samantha, and Alma. It was a great stay. Looking forward to coming back hopefully next year.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.