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I booked this hotel as my first stay in 2026 for a hike up Mt. Cheonggyesan without much expectation, but it was cleaner, friendlier, and had a better experience than I expected. Along with Gym, Sauna and good facilities including amenities, breakfast was also nice and impressive! I enjoyed my first stay in this property. Dear GM, I left one important message to your front regarding the room condition...
Great stay at a newer property build in a quiet, friendly neighborhood in the Best Western portfolio. The hotel was very clean, very professional staff and spacious common areas. The hotel has an upscale feel for its class and driving in and out was easy. The breakfast and dinner at the inhouse restaurant was very nice along with the sauna facilities. Would stay again!
While the location is within a 15 minute subway ride from Gangnam so it's not too bad of a location if you plan to travel to/from Gangnam area. Not a whole lot near the hotel but there were enough dining options nearby. Room was comfortable enough and spacious. The gym was quite big for a hotel one although the pool was tiny. The track on the rooftop was nice for a morning jog. Not the most welcoming vibe at check in but staff were efficient. The breakfast spread was one of the worst I had in a while. Along with the lack of options, they took forever to refill food or some just weren't replenished at all. "Today's bread" was dried up which was inexcusable as there is a bakery on site. Last kicker was when they refused to extend our check out by one measly hour. With the coronavirus scare, the hotel had to be more than half vacant and I felt there was no reason to deny the request. Then again, that is probably why they won't get many repeat visitors. With so many options actually in the city, no reason to stay here.
Warmest greetings from Orakai Cheonggyesan Hotel. We want to thank you for bringing your concern to our attention. The part that you have experienced is totally disturbing and unacceptable. We are going to take this case very seriously and make a step to investigate and improve ourselves. We will share your opinion throughout all the departments and this brings us improvements a lot. We hope you have the second chance to visit us and you will see the differences and developments. Sincerely, Front Office Manager Orakai Cheonggyesan Hotel
For business is the best rate and the best service. Just outside you find a metro station which take you to the city center in 10 min. Inside you have a good restaurant a bit over price, nice Illy Bar, a convenient store Emart24 and a Bakery. Nice big gym and swimming pool. Wellness at the level B1 you need to pay extra but you have discount if You are hotel guest.
Warmest greetings from Orakai Cheonggyesan Hotel. First of all, thank you for choosing Orakai Cheonggyesan Hotel. We are pleased to hear that you have experienced a memorable moment with us. Your valuable feedback helps us improving our service level. Every team will share your precious comments to keep on developing service standard of each and every staff in the hotel. Thank you again and we hope to serve you again in the near future. Sincerely,
Nous vous répondons sous 48H