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Codes Avantages

Best Western Plus Hotel Ponderay Mountain Lodge, Ponderay

477326 Highway 95, 838529773, Ponderay, United States - Voir sur une carte
Best Western Plus Ponderay Mountain Lodge - Vue extérieure Best Western Plus Ponderay Mountain Lodge est idéalement situé dans le centre de Ponderay. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Récemment rénové, le Best Western Plus Ponderay Mountain Lodge se trouve à seulement 3 kilomètres du lac Pend Oreille, où vous pourrez faire du canotage, de la pêche, du kayak et des promenades en bateau, ainsi que des croisières sur le lac. Le personnel de l'hôtel vous recommande fortement plusieurs restaurants locaux et les petites boutiques pittoresques de la ville tenues par des artisans locaux. Nous bénéficions d'une position centrale entre l'aéroport international de Spokane, le parc national de Glacier et la frontière canadienne et nous sommes l'hôtel le plus proche de la station de ski de Schweitzer Mountain. Le lac Coeur d'Alene est à seulement 79 kilomètres au sud du Best Western Plus Ponderay Mountain Lodge.

Best Western Plus

Hotel Ponderay Mountain Lodge

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 236 voyageurs
Note attribuée
Excellent
112
Très bon
82
Moyen
24
Médiocre
9
Horrible
9
CONSULTEZ LES AVIS POUR
En couple En couple
61
En famille En famille
96
Escapade entre amis Escapade entre amis
13
Professionnel Professionnel
38
Voyage solo Voyage solo
10
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Clean and comfortable stay"

5
User 22/03/2020

The hotel is convenient to downtown Sandpoint and right on the highway, yet it seemed quiet and peaceful. Our front desk experience was great with a quick check-in and a room available two hours before rooms are typically available. The breakfast bar offered a good variety of food and the employee refreshing the food even asked if we wanted to wait for fresh eggs that would be ready in a couple minutes. The staff seems to care about the customer experience. We highly enjoyed our stay.

"THE WORST SERVICE BY MANAGEMENT EVER!!!!"

1
User 12/02/2020

I have NEVER experienced a more incompetent group of management staff in my life. The front desk manager couldn't answer my question so I asked for the manager. The manager and assistant manager came out. I had to talk to the assistant manager who then relayed the message to the manager who was standing right next to her. As if I couldn't speak to the manager directly because she doesn't respond to people directly. I walked out completely upset and they could have cared less. Manager, Marie Stewart, you should be ashamed of yourself.

Marie S, General Manager at Best Western Plus Ponderay Mountain Lodge, responded to this review
Hello Squirreldonkey, thank you for taking the time to write a review! I pride myself and my front desk manager as well as the rest of my staff on how friendly everyone at this hotel is. I would love to speak with you about this review if you would please contact me at the hotel. I love to visit with my guests and want all of my guests to feel that they can come to me with any issues. I look forward to hearing from you, Marie

"Poor Management/Hidden Fees"

1
User 27/12/2019

Management through in a sneaky $150 charge for our dog and we did not know of this charge. We booked this hotel when it was Holiday Inn Express and no one informed us of $150 charge. After we checked out, the charges were sneakily added to our credit card without our consent. When asked about the charges, the manager told us it was on their website (see picture) and then lied about all the extra cleaning that they had to do. She even went into our room when we were not there to take a picture of our dog. Who does that? Do not stay here!!!!

"Excellent Stay"

5
sgisme, Rogersville, Missouri 15/12/2019

This hotel is undergoing renovations. The renovations are making this hotel an even better Gem in Sandpoint. The beds & pillows comfortable. The room make it feel like home. If I travel back this way I would surely plan to stay here.

"Clean, clean, clean!"

4
Kris_K_D, Gig Harbor, Washington 17/11/2019

The room and facilities overall are very clean. This property is expected to become a Best Western in or by 2020, so the interiors are nearly finished being updated -- including new linens and mattresses. The rooms are pretty standard, but come with a mini refrigerator, microwave, and in-room coffee maker. Electrical outlets are well positioned by the bedside and at the desk. However, since there's only one nightstand, it's terribly inconvenient for your partner -- especially if you each have glasses, phones and watches. The breakfast is okay, and the staff stay busy ensuring food and coffee are well-stocked. Quality-wise, scrambled eggs and bacon days are significantly better than when they serve omelettes. And here's hoping they keep the cinnamon rolls when they become Best Western! Assuming you do not need to be within walking distance of Sandpoint, this property is a great, reliable value.

"Love the new decor"

4
skindle, lawrence, wa 04/09/2019

We have stayed here several times. This time we were on our way to Glacier National Park with a goal of seeing 3 historic lodges. The new Lodge decor at HIE Sandspoint got us in the mood right away. See photos below. They were just in the process of unloading new lobby furniture. Charming. Breakfasts were healthy and delicious. Eating on the west balcony was peaceful

"A Tale of Two Hotels"

4
User 23/08/2019

Eastside rooms face the highway and that comes with noise and lack of privacy. The Westside rooms face the mountains and a beautiful pasture. It is a lovely setting and I would recommend making that part of your specification when reserving. The lounge area and deck are very nice. Alas, the parent company has the most regressive policies imaginable regarding reservations and changes. It is a Singapore company (Agoba). I reserved six months in advance and had to make full payment. There was a notice on the receipt that changes and alterations were not allowed. And for this reason I would never stay there again.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.

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