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Best Western Plus Hotel Ponderay Mountain Lodge, Ponderay

477326 Highway 95, 838529773, Ponderay, United States - See on a map
Best Western Plus Ponderay Mountain Lodge - Exterior The Best Western Plus Ponderay Mountain Lodge is ideally located in the center of Ponderay. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Newly renovated, the Best Western Plus Ponderay Mountain Lodge is just 2 short miles from Pend Orielle Lake where there is plenty of boating, fishing, kayaking and paddle boarding as well as lake cruises. There are several local restaurants that are all highly recommended from our hotel staff and quaint little shops in town from local artisans. We are centrally located between Spokane International Airport, Glacier National Park and the Canadian border and we are the closest hotel to Schweitzer Mountain Ski Resort. Lake Coeur d'Alene is only 49 miles south of the Best Western Plus Ponderay Mountain Lodge.

Best Western Plus

Hotel Ponderay Mountain Lodge




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 246 guest reviews
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Sleep Quality

"Great hotel and location"

User 25/08/2020

The hotel was very clean and comfortable and the staff was very helpful. We came to just stay here overnight and ended up staying 3 nights. It was close to Sandpoint and had good restaurants nearby as well.

"I Cannot Say Enough About This Wonderful Place!"

AmafinaG, Fresno, California 12/08/2020

We had an extended stay. BW provided us a fantastic, large , quiet room. Extremely clean and comfortable and such a blessing for so many nights. The housekeeping staff were gracious, accommodating, polite, and excellent at their work. They went the extra mile every day to keep us comfortable. Logan at the front desk is wonderful. Greeted us each time we passed through the lobby. He was genially interested in us as people and our visit to Sandpoint and he treated us like family.


junebils, Dallas, Texas 11/08/2020

Staff was extremely competent. friendly and eager to make sure our stay was perfect. Only 2 miles from Sandpoint and there's a great restaurant next door. Comfortable beds and clean Room. King Room had sofa. View out the back side.

"Excellent affordable property with great staff"

KKJ W, Tucson, Arizona 18/07/2020

My children and I stayed in the 1 King - 2 Queen suite for 3 nights in July 2020. During this time, the only pandemic restrictions were on breakfast (ordered via form each night, picked up at front desk in the morning - great offerings!), masks recommended to wear (staff was wearing), and no use of the breakfast area. We LOVED the suite we were in as it had 3 beds, 2 full bathrooms, a 4-person table, microwave, fridge, couch, 3 TVs, and 2 windows that faced the parking lot. Some of the other reviews mentioned noise from the road and airplanes - while we did notice the noise, it was very minimal and didn't disturb our time in the room. The staff at this hotel were all extremely kind and helpful, including recommendations for restaurants in the area. We highly recommend Sweet Lou's, which is in the same parking lot, especially for their $5-6 kids meals of high quality. The pool area is large and spacious, laundry room is by the elevator (which helps cart clothing up and down!), and the sundry room was especially helpful when my kids got late-evening hankerings for snacks. There is a Wal-Mart visible across the road from the hotel, and many restaurants in the area. It took us approximately 10 minutes to drive to Sandpoint City Beach and 20 minutes to get to the Schweitzer Resort. Definitely recommended!

"Montana traveler"

WayneM805, Kalispell, MT 13/07/2020

Brand name change but outstanding staff retained! Was pleased with "seamless transition", upgraded decor and continued theme for this intermountain property. Convenience of adjacent restaurant an added value as well.

"Great location and hotel"

AndyFox197900000, Phoenix, Arizona 12/07/2020

One of the better best westerns I've stayed at (I'm a diamond member). They recognize your status and offer upgrades if available. Very nice views and it shares a parking lot with a great BBQ restaurant. Front desk staff is amazing. Highly recommend.

"If you can sleep through trains and planes.."

4snickers, Portland, Oregon 12/07/2020

Located at the far end of Sandpoint, this hotel is under the airport take off zone..Yes, helicopters, float planes and airplanes low and right over the hotel. Also long freight trains are right next to it and blowing their horns multi times a trip. The microwave did not work; told staff, did not replace. Noisy, dogs only allowed on first floor. Suites look over the front parking lot.

"Best bang for you buck in, or around, Sandpoint!!!"

User 07/07/2020

This hotel is clean and beautiful! The rooms are modern and comfortable. The pool and hot tub are clean and perfect temperatures! Now the best part? The staff. Marie and her team are some of the kindest most hardworking people I have met. I would choose this hotel over any other hotel in the area. Their breakfast burritos were yummy and we were all sad to go! Check it out, you wont regret it!!!!! Classy, affordable and clean!

"Despite being restricted by Covid , a nice stay , beatifully clean! Good breakfast choices!"

Rust-E-Junque, Hermiston, Oregon 31/05/2020

Everything was clean , there were a few neccessities at check in , but they didin't have a fence made on shelves or have a number to call to find a desk clerk! We stayed when it was a Holiday Inn , this was probably better! Breakfast instead of a bag with water and a cheap pastry , you got to pick from a list - It wasn't fancy or hot (we nuked out breakfast burritos in the microwave in the room) but it was good Everything worked as it was supposed to , nothing was broken ! Unlike the Meridian Best Western ..

"Great rates, excellent stay."

WandahF, Coquille, Oregon 04/04/2020

If your looking for a great place to stay you found it. Rooms are very clean and comfy beds. Our room was large and even the bathroom was big. Our manager was very accommodating and had great customer service. He was friendly , very helpful and fast.the place was very quiet and no road noise. We had to stay during the virus and all the CDC recommendations were followed. The breakfast was to go because of the circumstances, but it was good. I will stay here again when I'm in this area.

Marie S, General Manager at Best Western Plus Ponderay Mountain Lodge, responded to this review
We are very happy to hear that you enjoyed your stay with us. We are very concerned when it comes to our guests health and well being therefore we are staying on top of all of the CDC rules and regulations concerning disinfecting everything. We look forward to seeing you again and hopefully everything will be back to normal with our great breakfast buffet and being able to have our pool and hot tub back open along with the fitness center for your enjoyment!

"Clean and comfortable stay"

User 22/03/2020

The hotel is convenient to downtown Sandpoint and right on the highway, yet it seemed quiet and peaceful. Our front desk experience was great with a quick check-in and a room available two hours before rooms are typically available. The breakfast bar offered a good variety of food and the employee refreshing the food even asked if we wanted to wait for fresh eggs that would be ready in a couple minutes. The staff seems to care about the customer experience. We highly enjoyed our stay.


User 12/02/2020

I have NEVER experienced a more incompetent group of management staff in my life. The front desk manager couldn't answer my question so I asked for the manager. The manager and assistant manager came out. I had to talk to the assistant manager who then relayed the message to the manager who was standing right next to her. As if I couldn't speak to the manager directly because she doesn't respond to people directly. I walked out completely upset and they could have cared less. Manager, Marie Stewart, you should be ashamed of yourself.

Marie S, General Manager at Best Western Plus Ponderay Mountain Lodge, responded to this review
Hello Squirreldonkey, thank you for taking the time to write a review! I pride myself and my front desk manager as well as the rest of my staff on how friendly everyone at this hotel is. I would love to speak with you about this review if you would please contact me at the hotel. I love to visit with my guests and want all of my guests to feel that they can come to me with any issues. I look forward to hearing from you, Marie

"Poor Management/Hidden Fees"

User 27/12/2019

Management through in a sneaky $150 charge for our dog and we did not know of this charge. We booked this hotel when it was Holiday Inn Express and no one informed us of $150 charge. After we checked out, the charges were sneakily added to our credit card without our consent. When asked about the charges, the manager told us it was on their website (see picture) and then lied about all the extra cleaning that they had to do. She even went into our room when we were not there to take a picture of our dog. Who does that? Do not stay here!!!!

"Excellent Stay"

sgisme, Rogersville, Missouri 15/12/2019

This hotel is undergoing renovations. The renovations are making this hotel an even better Gem in Sandpoint. The beds & pillows comfortable. The room make it feel like home. If I travel back this way I would surely plan to stay here.

"Clean, clean, clean!"

Kris_K_D, Gig Harbor, Washington 17/11/2019

The room and facilities overall are very clean. This property is expected to become a Best Western in or by 2020, so the interiors are nearly finished being updated -- including new linens and mattresses. The rooms are pretty standard, but come with a mini refrigerator, microwave, and in-room coffee maker. Electrical outlets are well positioned by the bedside and at the desk. However, since there's only one nightstand, it's terribly inconvenient for your partner -- especially if you each have glasses, phones and watches. The breakfast is okay, and the staff stay busy ensuring food and coffee are well-stocked. Quality-wise, scrambled eggs and bacon days are significantly better than when they serve omelettes. And here's hoping they keep the cinnamon rolls when they become Best Western! Assuming you do not need to be within walking distance of Sandpoint, this property is a great, reliable value.

"Love the new decor"

skindle, lawrence, wa 04/09/2019

We have stayed here several times. This time we were on our way to Glacier National Park with a goal of seeing 3 historic lodges. The new Lodge decor at HIE Sandspoint got us in the mood right away. See photos below. They were just in the process of unloading new lobby furniture. Charming. Breakfasts were healthy and delicious. Eating on the west balcony was peaceful

"A Tale of Two Hotels"

User 23/08/2019

Eastside rooms face the highway and that comes with noise and lack of privacy. The Westside rooms face the mountains and a beautiful pasture. It is a lovely setting and I would recommend making that part of your specification when reserving. The lounge area and deck are very nice. Alas, the parent company has the most regressive policies imaginable regarding reservations and changes. It is a Singapore company (Agoba). I reserved six months in advance and had to make full payment. There was a notice on the receipt that changes and alterations were not allowed. And for this reason I would never stay there again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.