Best Western North Phoenix Hotel,  Phoenix

I used the hot tub, the computer area, and the breakfast room. I give this hotel a rating of 4 and half stars out of 5. The staff was very courteous and helpful. The pool and hot tub area is very clean.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you for your review. We always appreciate the feedback of our guests. We hope to see you again in your future travels!

Nice, newer property, very reasonable rate for the quality. Even though not a 'suite' the room had a couch and coffee table, desk, fridge, coffee maker, and microwave, so the room did not feel small or cramped. Room was very clean, everything works, staff very friendly and helpful. Full breakfast. Whole property was very, very quiet, and set well back from I-17. I'll stay again if in the area.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Hi William! Thank you for your review. It is good to hear that you enjoyed our rooms! Our staff does its best to offer the highest level of service and we look forward to the opportunity to serve your needs again in the future!

I stayed there on a business trip on this property and it was a very comfortable stay. Customer service was excellent and breakfast was awesome. they went out of their way and helped my with my business needs. I highly recommend this place Dax

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you Dax! It pleases us to hear that you received such a high level of customer service! We hope to see you again on your future visits!

We needed a handicap accessible room, and I reserved 4 hotels in this area. My granddaughter who resides in Phoenix, checked out each hotel and reported on the rooms reserved in the hotels. She was allowed to enter the rooms, and reported on the accessibility to the shower. This BW hotel had the roll-in shower which I needed. We cancelled the other hotels and chose to stay here. Aside from the location, which was off on a frontage road, after the first time of finding it, it was fine. Our granddaughter warned us of the location, and so we were ready for finding it. It was quiet even though it was fairly close to a major highway. We enjoyed our stay.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you for your view! It is terrific to hear that we were able to meet your needs. We truly look forward to seeing you again!

Me and my bf stayed for a get away weekend and had a marvelous stay expirence. The front desk man was so polite welcoming and funny. the hotel itself was very clean. The gym had a nice selection of weights and cardio machines. The pool was well kept. The breakfast was very satisfying as well it had a nice variety from waffles n cereal to sausage and bacon and eggs. I am satisfied with my stay and the price I paid I would recommend to anyone!

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you so much for your review. We are pleased that we were able to meet your needs and look forward to the next opportunity!

Honestly loved this stay! Great staff and great price. The greatest thing was the location too, right next to all restaurants and stores. Loved the breakfast, gym and pool, really clean and just enjoyed it. Will definitely return to this location.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you for your review. We are fortunate to be in such a fantastic location! We take pride in our hotel, its cleanliness and the service of our staff! We look forward to your next stay!

Very clean. Helpful staff. Hallway noise came through the walls. Easy to hear through the walls. Rooms are well set up. Plenty of space in rooms. Wonderful pool area. Nice options for breakfast. Will stay at another best western

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you for taking the time to post a review! We are so happy to hear that you enjoyed your stay and hope that you will choose our location again for your next visit!

This Best Western, being only open a month was the best we have stayed in. We have a small dog, really liked the all tile flooring (tile & simulated wood). should be much easier to keep clean and less chance of fleas hiding in carpet. Layout is nice and it sits back from the busy Interstate. Lots of places to eat within a couple of blocks.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Hello! Thank you for your review! We are pleased that you enjoyed your stay! This is a great location, very central with a lot of restaurant and entertainment options nearby. We look forward to your next visit!

Very clean and quite also in a great location. Friendly staff, nice pool. Comfortable bed. Great experience. Room size is perfect. Strong Wi-Fi connection. I would definitely recommend this place to a friend and I will definitely be back.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Thank you so much for your kind words. We strive to make each guests experience the best it can be! We look forward to your return!

We had a very nice quiet room in the hotel. The property is a new one and is clean and comfortable. The front desk staff was very helpful in providing most effective ways to get to and from various ball parks in Glendale and Surprise and best routes considering traffic patterns.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
Hi. We are pleased to hear that you enjoyed your stay and it's good to hear that we were able to assist you with directions around our fantastic city! We look forward to the opportunity to serve your needs again in the future.

First check in was 30 min (no line ,just slow employees that don't seems to know a lot) Room is nice and remodeled,but they won't refill your condiments you have to ask them every time also and the most important is the NOISE!! If you in the first floor forget about to sleep before 11pm- the people in the pool won't let you sleep, the pool should be close by 10pm but Managment don't care,even if you ask them to go to the pool and talk with people not to scream they won't do it. As a diamond member It felt useless to be a diamond in this hotel!

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
We do apologize that your check in was not a quick as we would have liked. As a brand new hotel, We have been learning a new process. I hope that you will come back and visit in the future and see how much this has already improved! We appreciate the feedback that you have left for us and take all of these things into consideration. These are definitely the opportunities that will help make us great!

There was nothing over the top exciting about this stay. I was in town for work, and that was completely fine for me. The staff was polite and helpful. The pool area is basic, but still nice. Would stay again if work brings me back to Phoenix.

« Christina C, General Manager at Best Western North Phoenix Hotel, responded to this review »
We look forward to your next visit and appreciate your feedback. I'm happy to hear the staff was polite and helpful. We truly enjoy the opportunity to make your stay the best that it can be!

Nice place. Everything was clean and comfortable.The breakfast was good enough. Laundry facilities and gym Room had kitchenette REALLY nice. Only problem is NO VISITORS AND YOU'RE ON CAMERA EVERY WHERE. Kinda creepy lol.So if you are looking for a quiet place to chill out ALONE. And not be able to visit the family you came to visit. Plus if you don't have transportation you're stuck.Nothing but your heels or a taxicab out. Otherwise very nice for price.

Went while hotel was undergoing renovations, which seemed well needed. But hotel was clean, staff was pleasant and communicated well with us about hours of renovations. Actually got a killer deal for the 3 nights we stayed there. Right across from Castles and Coasters. Tucked away with other hotels. Would stay again. Room was clean and air worked just fine.