Nouveau ! Payez vos séjours en 3 fois SANS FRAIS dès 150€ En savoir plus
Sélectionnez l'option Klarna « Paiement en 3 fois sans frais » au moment de régler votre séjour. Le paiement en 3 fois sans frais est valable uniquement sur les tarifs en ligne non annulables et non remboursables dans les hôtels en France.
Notre service commercial dédié aux groupes affaires et loisirs est à votre disposition.
Hôtel idéalement situé, proche du centre ville et des activités nautiques. Le personnel est très agréable et plein de petites attentions, je recommande vivement.
Dear Valentin F, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed our convenient location and the attentive service provided by our team. Your positive feedback truly motivates us to continue delivering memorable experiences for our guests. We hope to welcome you back again soon.
Très belle endroit. Personnelle aux petit soins et très attentionnés. Un grand merci à Noel pour son aimaibilité il a su répondre à toutes nos demandes. Accès direct à la plage.
Dear alains427, Thank you very much for taking the time to share your wonderful feedback. We are delighted to know that you had a superb stay and that you enjoyed the beauty of our resort as well as the attentive service of our team. Your kind words about our staff mean a lot to us, and we will be sure to share your special mention with Noel. He will be truly happy to know that his kindness and dedication made a positive impact on your experience. We sincerely hope to welcome you back again for another memorable stay.
Très bel hôtel personnel charmant très beau sejour
Dear 877marieclairef, Thank you very much for sharing your kind feedback. We are delighted to hear that you had a wonderful experience with us and enjoyed our hotel, our team's service, and your overall stay. Your positive comments are truly appreciated and serve as great encouragement to our staff. We hope to have the pleasure of welcoming you back again in the future for another enjoyable visit.
Hôtel très propre, avec une position géographique idéale ! Petit déjeuner de qualité et personnel au petits soins. Un grand merci à Noël pour son accueil et son sourire 😉
Dear camillecX6927RC, Thank you so much for your kind words! We're delighted to hear that you enjoyed the cleanliness of our hotel, our ideal location, and the quality of our breakfast. It's always our goal to provide attentive service and create a welcoming atmosphere for every guest. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus The Ivywall Resort Panglao in the near future!
Attention réservation faite pour 4 adultes 2 enfants avec deux chambres deluxe double bed ,impossible de dormir à 2 dans un lit 1,5 place ( vraiment trop petit) Donc après avoir demandé ( plusieurs fois )ils nous ont donné qu un seul lit à 22 h pour un seul enfant l autre a du dormir avec moi Moyen comme solution La route pour y arriver est inondée en permanence , il faut passer par la plage mais ce n est pas un problème Bruit de Clim ( impossible de dormir avec ) Bruit musique à fond ( bar d à côté ) Points plus : très bien situé à proximité de belle plage et de centre avec massages restos … Petit dej :très bien même si il manque jus d orange frais et viennoiseries Service sympa Petite attention faite en nous offrant le transfert au port .c est sympa et appréciable
Dear Magui W Thank you for sharing your feedback. We appreciate your time and the details you provided, as they help us improve our services and the experience for future guests. We sincerely apologize for the inconvenience caused by the room setup. We understand how important it is to have comfortable sleeping arrangements for all members of your group. We regret that the solution provided did not fully meet your expectations. Please rest assured that we are reviewing our processes to ensure better communication and room arrangements in the future. We are also sorry to hear that noise from the air conditioning and the nearby bar disrupted your stay. Providing a restful environment is a priority, and we will work on addressing these issues to enhance the comfort of our accommodations. On the positive side, we're delighted that you enjoyed our convenient location near the beach and local amenities, as well as the quality of our breakfast and the friendliness of our staff. Your suggestion to include fresh orange juice and pastries in the breakfast offerings has been noted, and we will explore ways to incorporate these improvements. Lastly, we're pleased to hear that you appreciated the complimentary transfer to the port. It's important to us that our guests feel cared for during their stay. Thank you again for your feedback. We hope to have the pleasure of welcoming you back and providing a more seamless and enjoyable experience in the future. Warm regards, Doer Escoto General Manager
Superbe hôtel à taille humaine. Personnel sympathique souriant à l'écoute. Chambre propre literie impeccable. Petit déjeuné buffet mélangé Asie et Europe, très bon. Donne directement sur la plage. Piscine avec bar. Animation le soir les pieds dans le sable superbe pour y dîner ou boir un verre. Bravo et merci à l'hôtel notre séjour était merveilleux!
Dear Venture63033303361 Thank you for taking the time to share your review. We are glad to hear that you had a wonderful stay at our resort, we all strive to create exceptional experiences for our guests, and reading reviews such as yours gifts all of us encouragement to be even better tomorrow, while at the same time a sense of pride that we were able to add fond memories of your time spent here. We would love to have you back and hope to see you back sometime soon. We thank you for allowing us the privilege to be of service Sincerely, Doer R. Escoto General Manager
Bon hôtel à l'architecture peu conventionnelle et ne présentant pas beaucoup de charme. Les chambres familiales sont très grandes et très bien équipées mais très mal insonorisées. La clim est mécanique donc le réglage est manuel pendant la nuit... Très bien situé à proximité des restaurants et de la plage. Personnel très agréable.
Dear Sanreb83, We really appreciate you taking the time to share your experience with us. There is nothing more rewarding than knowing that our dedication to service excellence is cherished. Your observation will be duly noted and we will continue strive hard to deliver topmost quality service and facilities. We also hope to see you again real soon for another magnificent experience! If I can be of assistance in the future, please don't hesitate to contact me at +63 (038) 412-11-28. Yours in hospitality, Yvonne D. Villacorte General Manager Best Western Plus The Ivywall Resort-Panglao
Nous vous répondons sous 48H