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GLō Best Western Nashville

4.0 / 5
279 Avis Tripadvisor
425 Glastonbury RD, Nashville, 37217-5092 Etats-Unis  Copié !
TEL : (615) 265-0406
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Ma recherche

Les points forts de l'hôtel

Services hôtel

Air conditionné dans l'hôtel
Equipement Business Plus
Réception 24h/24
Centre de fitness
Petit déjeuner gratuit
Parking gratuit
Wifi gratuite
Personnel multilingue

Services chambre

Fer et planche à repasser
Les points forts

Services hôtel

Air conditionné dans l'hôtel
Equipement Business Plus
Réception 24h/24
Centre de fitness
Petit déjeuner gratuit
Parking gratuit
Wifi gratuite
Personnel multilingue

Services chambre

Fer et planche à repasser


Le GLō by Best Western Nashville se trouve à Nashville, dans le Tennessee, à côté de l'aéroport international de Nashville et à quelques minutes du centre-ville et du parc d’attractions Opryland. Le choix idéal pour les vacanciers et les voyageurs d'affaires !Cet hôtel est situé à quelques minutes seulement du cœur du centre-ville, de l'aéroport international de Nashville, des parcs d'activités et sièges sociaux de la région, du Music City Center et du centre de congrès Opryland.Le GLō est un hôtel boutique qui offre aux voyageurs une formidable expérience avec des équipements audacieux pour travailler plus intelligemment, jouer plus passionnément et vivre plus sainement lors de leurs déplacements. Le service d’exception chaleureux s’adapte toujours au moindre de vos besoins pour vous faciliter votre voyage. Grâce à un programme de récompenses primé, GLō offre un excellent rapport qualité-prix et vous permet de gagner et d’utiliser facilement vos points Best Western Rewards®.Profitez d'un délicieux petit déjeuner gratuit, d'un accès Wi-Fi gratuit, d'un centre de fitness ultramoderne, d'un hall spacieux équipé de postes de travail flexibles, d'une blanchisserie réservée aux clients de l'hôtel, d'un parking gratuit et de bien plus encore ! Notre espace de réunion sur place est l'endroit idéal pour organiser votre prochaine réception ou réunion d'affaires !Des tarifs hébergement et vol sont proposés sous réserve de disponibilité. Ce forfait pratique vous permet de séjourner dans notre hôtel la veille de votre vol et de laisser votre voiture jusqu'à sept jours.Nous attendons votre visite avec impatience !


Avis clients

Basé sur l'avis de 279 voyageurs
Très bon
Rapport qualité / prix
"Good value for money"
Escape677193, 22 Mai 2024

Loved the location of this hotel. 6 minute drive to the Grand Ole Opry and a great shopping mall with various restaurants. Hotel felt very safe. Was clean and we had a good sleep. Breakfast was good and the apples were amazing! Would stay here again if I'm in Nashville. The hotel is also about 5-10 minutes to downtown.

"Smelly and coffee-less"
Granny228, 15 Mai 2024

The hotel tries to mask the awful smells coming from the pipes by using heavily scented laundry soap and sprays throughout the hotel. It's over powering and sticks to anything you bring in the hotel with you. Bathroom pipes smell like death coming for you. The doors slide “close” but they don't lock and are extremely heavy to fully close. Lacks privacy. No morning coffee available because night staff was sleeping behind desk. We only found them on accident when trying to check out and couldn't find anywhere to put our keys. We reached around the monitor to put the keys and there we found them. Several angry people were waiting for coffee. So just checked out super early and went to the donut shop for ours. I don't trust any water that comes out of those pipes.

LuvliePugh, 12 Mai 2024

I had a lovely stay and the room was exceptional. Plenty of room and clean. Only thing missing was an indoor pool and/or Hot Tub❤️

"Thank you for a wonderful stay."
Macm0021, 29 Avril 2024

Very nice and clean. We had a pleasant experience. The beds were very comfortable, and the room was spacious:)

"Overnight Stay"
SMCrowe, 28 Avril 2024

Only negative was A/C was a little noisy. The bed was comfortable and room was very comfortable and clean. Overall good stay.

"Great clean room big ass hell for one man lol"
John28th, 19 Avril 2024

If you book this place you're gonna love it on me and god himself. The beds are so comfortable and the big pillows had me dreaming good

hmd1232024, 31 Mars 2024

I have stayed here twice in the past two months. The hotel is super clean, comfortable rooms and convenient location, overall a good place to stay. Will be staying here again on my next trip to Tennessee.

"Nice chic spacious"
ramaxwell22, 31 Mars 2024

Newly rehabbed! Clean very spacious room and bathroom. Bed very comfortable. Nice towels and toiletries provided. Lobby chic, and open. Great spacing for socializing. Breakfast provided options from cereals and yogurt to bacon, eggs, biscuits and waffles. Price was great. Location within minutes. of local attractions.

"Modern, pleasant"
2rhynes, 30 Mars 2024

Modern, clean look. Bright open lobby, friendly desk people. Room was spacious, very clean. In room coffee, small fridge. Very comfortable bed, no noise. Very convenient to the interstate. Definitely recommend.

"Pleasant and Great Location "
Sv314dws, 23 Mars 2024

Great location convenient to Opry Mills. Clean rooms. Not fond of bathroom sink style and limited water pressure but pleasant experience overall. Front desk staff was pleasant and friendly and willing to answer questions. Definitely recommend for a short stay.

"A great stay in a fabulous hotel"
michelledaniels2024, 18 Mars 2024

I was pleasantly surprised at the size of the room, which was huge! The walk-in shower was also an unexpected luxury. It was everything that was advertised and more! Included was a work desk with free wifi, a mini fridge and microwave, and a coffee pot. Thanks for a great stay!

"Okay time"
midnd05, 13 Mars 2024

Area seems kind of older--not much variety of stores--but the actual hotel is okay. Bed was comfortable, shower was comfortable and included liquid shampoo, soap, and conditioner. Towels were okay. Hot breakfast was okay. I especially liked the fresh yogurt, but it was running low on my second (and last) day. The only thing I didn't really like was the HVAC was quite loud, made it difficult to sleep.

GTloraC, 08 Mars 2024

Hotel was fairly new & was a nice room, pretty easy to find. Never found the in room safe. Bed not as comfortable as I would've expected. Stayed there for a couple of nights while heading down to Florida.

Sergrdz01, 26 Février 2024

Overall everything was excellent! Great customer service, cleaness, full breakfast, parking. Rooms are very roomy. Five minutes from downtown Broadway. Highly recommended and definitely will stay here again!!

"10/10 hotel experience"
Makayla R, 19 Février 2024

Great hotel, great location, great amenities, great service, very clean & comfortable rooms. Full breakfast was included-- it was all fresh and very delishish. Easy check in & out. Great location that was close to downtown while avoiding the trouble of finding parking/having to pay for parking and also not having to deal with the chaotic downtown traffic. Would recommend to anyone looking for a hotel in nashville.

"Clean and Friendly"
ashQ7969VP, 19 Février 2024

Clean and Neat Good breakfast.. but the sewer system is terrible.. comes from the shower. Other than that it is a clean hotel . Front staff is nice and you dont have to ask for anything. Everyone is there to assist you.

"Great Stay"
Jene T, 17 Février 2024

When I arrive the hotel staff young lady wasn't very hospitable but the hotel was very clean, the free breakfast was good and free parking was the best. The hotel was affordable based on the other places in Nashville. The hotel is maintained like a 5 star.

"Great place to stay"
Happiness59475792802, 12 Février 2024

The staff was very professional, the rooms were very clean. And the breakfast was good. Bacon and eggs, orange juice, waffles cereal, biscuits, sausage gravy.oatmeal, three types of juices, and bananas, oranges and apples. I'm very happy that I chose to stay there/

"Great staff!"
greyhoundmamma, 06 Février 2024

The front desk staff were super helpful! We really appreciated their extra effort to help us solve a problem with our reservation. Both people behind the desk were really nice and the manager was extremely organized and professional. Will definitely stay here again. The room was nice, too, and the bed very comfortable with giant pillows. Uber rates to Broadway (live music everywhere) varied from $12-$31, depending upon time of day.

"Do Not Recoommend Hotel"
Heidi S, 30 Janvier 2024

This location in Nashville is not a safe area and I do not recommend staying at. Personal Safety is @ risk of your family. No cameras in Handicap parking lot, management aware and does not want to fix. Guest vehicle was broken into, during stay and hotel staff didn't appear bothered. Dirty and poor housekeeping staff. It may look nice, and the rooms are upgraded but it is poorly managed, and the value is not worth it.

Compass19938633596, 27 Janvier 2024

The young man who checked me in was very customer oriented: friendly, helpful and professional. The young man at checkout is rude! I asked about checking out…never said a word he pointed at the small box to drop in the key cards. The room was very spacious, clean and the bed was comfortable. Very nice hotel and only 3 mls from the airport.

"Poorly designed property made for a poor night sleep. "
sunhead, 16 Janvier 2024

The only thing I can recommend about this Best Western is the breakfast being above normal for this chain. The room decor was outdated, the room itself was kind of small and not completely cleaned (dusty). The heating unit functioned only partially. Most importantly was the thin walls. The room next to us had their TV on all night. Another room the conversation was audible enough for me to understand what it was about till about 1am. I don't expect a hotel to control guests personal habits, but I do expect a hotel to be designed to filter a lot of the noise room to room. For those wondering I didn't ask to be moved because by the time I felt it was unreasonable for the TV/conversation noise to be done (around midnight) in my opinion I had no desire to call desk, pack up and move everything.

"Amazing stay"
FarAway34710368409, 16 Janvier 2024

Got stuck in nashville due to the storm for two nights and this hotel was amazing! It is so clean the staff is super helpful and friendly and the morning breakfast is delicous. Next time i come back to nashville im staying here

"Never again."
SicEmBears89, 19 Septembre 2023

We just needed a place to stay for the night on a road trip, and this place was cheaper than other hotels in the area. The best thing about our stay here was dinner up the hill at Agave's Mexican Restaurant. "Warm, exceptional service" according to their website. Not in our experience. Sunday morning, in the middle of breakfast hours, the dining area was beyond dirty - the buffet counter, floor, and every table had food, liquid or trash. Not because the guests didn't clean up after themselves; the tables were full, and every guest I saw was trying to make the best of a bad situatuion (using copious amounts of napkins). Even fast food restaurants are expected to wipe down tables in between guests and tidy up food/drink stations from inevitable drops/spills. Yet, the Glo staff who put out a "tips" jar was nowhere to be seen, not even taking care of the basics much less doing anything tip-worthy. When I inquired at the front desk, she didn't apologize or offer to call someone to help, instead said "she must be in the kitchen." I asked if there was anyone who could help out, and she told me the manager wasn't there (concluding, I guess, that "anyone" doesn't include housekeeping, maintenance, reception, or any able-bodied staff member who can push a broom or use a cleaning cloth). A restaurant operating with that level of disregard for guest experience and cleanliness would either be closed down or go out of business. DO BETTER, or don't do it at all. The room was fine, but the no-carpet aesthetic makes the rooms louder and neighboring rooms easier to hear. The very loud AC unit covered some noise, but was also annoyingly erratic in its fan speed. If you stay on the first floor, you'll have to go to another floor for ice.

"Room was great, other kinks need to be worked out"
byoung30, 17 Septembre 2023

Glo is our go to whenever we stay in Nashville. Nice room, comfy bed, great value for the price. When we arrived we stood at the front desk for almost 20min before someone arrived. One lady was sitting in her car hanging out and the other was nowhere to be found. They magically appeared at the same time later. We stayed 2 nights. Check out is 11am. We were awakened around 8am by the housekeepers being very loud and constantly slamming doors. I stepped outside around 9:30a. Housekeepers and all their supplies were posted up right outside our door. Seemed like an attempt to wake everyone early so we could get out and they could clean rooms. Very upsetting.

"Great Staff, Great rate, Great Kingsize Bed!!!!"
Passport32552113240, 13 Septembre 2023

Great place!!! Everything is bright and clean!!!!! Nice parking area, Staff was very courteous and was very attentive. If I am ever back in town I will stay at this place again. Breakfast was ok and coffee was good, I am a bacon person so If you had bacon that would be Awesome!!!!

"High expectations, sad delivery"
MB-bham-2023, 11 Septembre 2023

beautifully designed lobby and room. We had expectations that were doable from the pictures but we were seriously let down from the noises that we encountered. - Loud (thin walls - could hear the next room over conversation) (doors - we could doors opening and closing from outside our room very loudly) (ceiling - we could hear normal walking of the guest above us) - AC was loud and making noises ( we know how loud they can be but this was different) - We could also hear some noise from outside that was maybe an AC unit or generator on premise of some sort - Mold, yes MOLD starting to grow on the ceiling in the shower. There is no excuse for that and is a serious health risk. Because of all that, I could barely sleep and my wife couldn't.

"Cute boutique hotel"
Whosiswhosis, 05 Septembre 2023

The location is great - easy access to Briley Parkway and anywhere you want to go. Breakfast was yummy, hot, and fresh. Check in and check out was super easy. Instructions for the television were on the wall beneath which was very helpful! Price was comparable to others in the area. I look forward to staying here again.

"We'll Be Back"
Tour68716646486, 21 Août 2023

This was a comfortable, clean, and safe experience. Beautiful building—loved the atmosphere!! We were out and about a lot, but someone was always at the front desk and available to us. We always found parking upon return to hotel. Great breakfast!

"Back to school"
Nathifa L, 20 Août 2023

We really enjoyed our stay. The hotel was clean and the staff are friendly. Breakfast is always a plus when we stay because of our busy schedule. We can either sit and have a warm breakfast or grab something to go. This is always out first choice due to price cleanliness and friendly staff.

"Mostly perfect"
JudyLMay, 13 Août 2023

The room was nice and clean. The only issue I had was I wanted to check in around 1pm and the gentleman at the front was rude and told me I had to wait until 3. Luckily I had my car and could drive around. But, he didn't have to be rude. I did tell the front desk about it when I checked in at 3. That were apologetic and and nice.

"Your car will be broken into"
dbman1995, 08 Août 2023

I stayed the night on the 3rd of August and that night, multiple cars were broken into including my 2022 Lexus. The hotel staff acted like this was a normal occurrence and the best they could offer were trash bags to put over the busted windows. They did not call your room or let you know cars were broken into and it also rained very hard that morning so additional water damage was done to peoples cars who slept in. I guess you get what you pay for staying there. I will never be staying there again.

"Worst stay ever"
Gwen P, 07 Août 2023

I strongly advise against staying at this establishment. On our first night our vehicle, along with 13 others, had windows smashed out around 2:00 am. A woman staying at the hotel was able to call police and get video on her cell phone to share with police. We were told by the night receptionist that this kind of vandalism happens frequently and seemed unconcerned. Two of the other members traveling with our group had bugs in their beds and had to be moved, No compensation was offered. Cleanliness of the facility was poor and as another review stated, the floors were filthy! The maids had their small children, who were running around while “cleaning” was going on. There was a lack of professionalism and if the chain has standards they expect the franchise name to adhere to, they were definitely lacking. Usually when I write a review I like to include the positives. Sorry…I can't think of one.

"Nashville week-end"
nicolehammal, 07 Août 2023

The rooms were big and spacious. Breakfast was ok overall. Coffee was terrible. The Uber ride into the city was 11$ but in the way back the cabs are charging 35-45$ flat fee which is illegal. Uber were unavailable late at night.

"Over all ok."
Cole88x, 06 Août 2023

Car was broken into along with several other cars. Not really the hotel's fault but where it was built I'm thinking wasn't a great choice. Everything was clean. Checking out this morning the front desk guy was rude. Probably shouldn't be in a “costumer service” position.

"Horrible experience"
mjamison732, 06 Août 2023

I would not recommend staying here. Though the hotel itself was decent the parking is not save. 14 cars had windows busted the first night. The hotel was not in the least concerned. It is very disappointing to spend money at an establishment and have to pay more for repairs than the actual cost of the room.

"Overall good stay"
Milkvan, 01 Août 2023

Great experience and hotel staff at check- in. Not so at checkout. Two of three mornings, noticed front desk clerk left prior to day staff arriving. Had questions about checkout on morning leaving - had to wait 30+ minutes for day staff to arrive prior to getting questions resolved.

"Nice, modern and clean"
DarlaJonesParker, 30 Juillet 2023

The Glo Best Western is a modern hotel with great amenities such as a refrigerator and microwave. I liked that it had lament flooring instead of carpet making it have a clean appearance. They have a free hotel shuttle to and from the airport. The staff is friendly and the beds were very comfortable. I would definitely stay there again in the future.

"Nice hotel bad location"
Adventure1428271130, 30 Juillet 2023

Hotel was not bad. It's basic. Clean except the chair in our room had rice and chicken in it. The location is not good. We heard gunshots. Breakfast was good. Hotel is hidden in a hole. There is nothing near except a Dunkin'. However when we went there it did not feel like a safe area at all. We were watched by groups hanging out. Overall nice hotel bad location.

"Good hotel."
Courtney72917, 29 Juillet 2023

The location was not as close to Music Row as we were hoping despite the proximity of the area (due to traffic). Room was small but clean and updated. Staff was friendly and the breakfast was good. Overall good experience.

"Cute and cozy room!"
tjwood1222, 23 Juillet 2023

Had a weekend trip and this place was great. Conveniently located off of the interstate and was very easy to find. Hotel was nice and clean. Breakfast was good. Room was small but cozy and got the job done. I would definitely stay again.

"Very impressed."
Coastal10768588159, 18 Juillet 2023

I was very impressed with the cleanliness and the beauty inside and outside. The set up of the breakfast bar excellent. I look forward to telling others about Hlo Best Western. The food was good, the bed very comfortable, the setup of the room and the furniture in the room was very nice and colorful. The bathroom was nice and everything was very clean.

"Awesome staff"
Darlene V, 12 Juillet 2023

My mother my son and I stayed there July 5-9. Samantha, Cortez, Petros And Syell ( forgive me if I didn't spell the names, right) everyone was so nice and so helpful. The breakfast there is amazing, I absolutely loved the fresh yogurt. The room was clean, spacious, and a huge bathroom.. it was nice to not hear people walking up and down the halls so the rooms are very quiet! On Sunday, my mother was at the airport ready to go home and sat there for seven hours when the plane was canceled till the following morning at 9:30 AM. Cortés and Samantha checked her back in that night, and made her feel so much better because she had such anxiety.! The one thing I will let you know is there is only one downfall to staying there and her name was Anna. My mom booked a hotel with her American Express and then when she got there, she decided to use her Discover no one explain to us that they have to authorize the card that you made the reservation with. So when my mom saw two charges, she got nervous and didn't understand what happened. I spoke with Anna on the phone and I asked her why didn't nobody tell us this, and she said I don't have to tell you anything and that there were signs all over the lobby. She was rude, unprofessional, and needs sensitivity training in hospitality. When I saw her the next morning, I said to her Anna I would like to see where the signs are for charging a credit card authorization. She brought me over to a sign that said debit card not credit card, and when I confronted her she said I don't know the difference I don't have any. I also confronted her and said it was terribly rude for her to tell me she didn't have to tell me anything. Her manager was standing there and she said I never said that. So basically, she was calling me a liar and kept saying I never said that. I will not let her ruin my experience there . They do need to let her go because she has no respect. But I will return to Glo Best Western because of the experience I had with everybody else there, including the breakfast lady who I don't know her name. Housekeeping was amazing They all look really great and I will definitely go back.

"Awesome Stay"
Lisa B, 07 Février 2023

I loved everything about the Glo! Staff was friendly, breakfast was delicious, decor and furniture was retro and very cool, the hotel and rooms were clean. It was great! Will definitely stay here again!

"Would come back!!"
Nomad02926620494, 15 Janvier 2023

Bed was SUPER comfy. Pillows were very big so if you prefer a smaller flatter pillow, I recommend bringing your own. The AC gets down to 60 at night if you want it to which is great for us people who like to sleep colder! We also brought our box fan. Nice big tv. Cute clean little mini fridge and a desk area. Good amount of plug ins. Floors were filthy. Also the sheets kinda looked unwashed. So I stripped the bed before we left so the maid would have to change it all for the next person. I was surprised to not find a Bible. They provide shampoo conditioner and body wash. The shampoo and conditioner aren't very good for your hair though. They left my hair feeling very waxy, meaning they contain lots of sulfates so if you're big on hair care bring your own. There was a blow dryer and plenty of tissues and toilet paper. An iron and ironing board. Little closet are. Housekeepers came every day and restocked the towels and made the bed, but I don't think they ever swept or mopped, like I said, floor was disgusting. Breakfast was good! Just wish there was more of a variety. Would definitely come back here!

"Classy hotel with good service"
randeecamille, 26 Décembre 2022

I have stayed here twice for business. The hotel is clean, good service and good breakfast. In a location where you feel safe and around things. Very close to the airport if you need a nice place close by,

"Family Christmas Trip"
tpoint2022, 22 Décembre 2022

Very nice hotel. Clean rooms and friendly staff. The check in process was easy, and the front desk was helpful. I did have to remind the front desk clerk about my stay being off points, but he quickly corrected it. I will definitely be back.

"great place"
charlottesZ4956UN, 13 Décembre 2022

This hotel is very clean and service was excellant. Room was very spacious so you werent hitting your knees on furniture and with 3 people in the room none of us were in each others way. Bathroom was also very large and shower was amazing. Water was hot almost as soon as you turned it on.

"Glo one night stay"
rdclayton12, 10 Décembre 2022

This stay was a free night reward. I have stayed at alot of Best Western Plus but never a Glo. Really liked the property. Rooms were very nice. Liked the large walk in tub. Only negative the water in sink had a slight rotten egg smell.

"Would not recommend"
Kristen R, 03 Décembre 2022

I would not recommend staying here. It was very loud and impossible to sleep. We didn't say our second night. The people at the front desk were not very friendly or accommodating. We had no hand soap and had to ask for some.

"Ruined vacation"
daryionew, 03 Décembre 2022

Do not stay here the hotel itself is amazing but what they don't tell you is people burst your windows out your truck and apparently it happens a lot the lady gave me a number to non emergency the cop gets here finds 2 other trucks broken into so my advice if u don't want your vacation and your truck broken into don't stay here

"Not clean"
Quest11385921693, 03 Décembre 2022

If you just need a quick 1 night stay and you don't care about how clean it is or the fact that you can definitely hear the guest in the next room, then this is a cheaper option. It does have hard surface floors, which is a plus. There was such a thick layer of dust on most of the surfaces, I would guess that none of the surfaces had been wiped down in some time. The location is convenient, but like another review mentioned, just 2 blocks from a pretty run down neighborhood. Not totally sure what the walls are made of, but we could clearly hear the guest in the next room talking at a normal level, as well as hear him Snoring through the night, with my sound machine on! The lobby area and gym area seem clean and tidy. The gym did not have towels or water. We were unable to reach the front desk to ask questions about breakfast and there was only coffee in the lobby during breakfast hours. The coffee maker in the room is quite sad. The staff was friendly on check in and put us on quiet floor away from a floor reserved for a large group. Also important, when we were parking our car, there were two individuals in the parking lot, in there car, with the windows down, clearly smoking marijuana.

"Mediocre hotel"
LarryE335, 29 Novembre 2022

My wife and I spent the Thanksgiving weekend here. The establishment tries to be trendy with all the modern upscale furnishings, but these things only hide the warts that this place has. The place looks like it's only been around for a couple of years, so we were surprised to see the wear and tear that's evident throughout. The building also appeared to be built as cheaply as possible. Some of the workmanship we saw was under par; spotty painting, uneven trim, electrical outlets off kilter and not set right in the wall are some examples. That aside, the cleaning staff really needs to go back to school and learn how to wield a mop. Our floor was so filthy that our socks were black from walking in our room. The toilet seat was so loose that it swerved from side to side. We pointed that out to staff, but it wasn't fixed. Went to take a shower and noticed lots of hair from a previous guest was all around the floor tiles and the shower door had what appeared to be spit or heaven knows what on it. We had to call the front desk to have the room cleaned. We had to move the platform bed to retrieve a game piece that we dropped and were horrified at the amount of stuff that was under the bed, including someone's tube of KY Jelly. Thankfully we didn't move the bed any more than a few inches for fear of finding more disgusting things. The guest above our room walked like a draft horse and stomped with every step he/she took. This pacing went on for hours. I blame the hotel for shoddy building and insulation. The staff was also less than congenial throughout our stay. Disappointing to say the least.

"Smashed car windows"
TaylorKramschuster, 07 Novembre 2022

Windows being smashed seems like a regular occurrence at this hotel. 15 car windows smashed Friday night. You would expect the hotel to get security and watch Saturday night but they did nothing and it happened again Saturday night. After reading more reviews, we realized this is not the first time this has happened. Rooms are poorly laid out. Furniture was very run down and things were very dusty and dirty. I would not recommend staying here.

"Terrible service, room and location."
sqchapman, 06 Novembre 2022

I would like to rate my experience and service a 0 instead of 1. The place is dirty and the staff is rude and unprofessional. There is no phone service in the area and the beds are horrible. Will never return to this hotel.

angelbatey21, 29 Octobre 2022

Most relaxing and enjoyable stay I've had in a very long time. The hotel itself is sitting back by itself, like a hidden treasure. The staff was great, very helpful and pleasant. I will definitely come back to stay here at my first opportunity!

pamhP179RP, 09 Octobre 2022

We had reservations to stay at Glo in Nashville after driving 8 hrs from Kansas. We had called and let them know we would be checking in around 10 PM. We arrived at 9:55. When we went in to check in there was one woman working at the desk. She said she was sorry, but had an issue and needed to leave. She states she would be back in 10 minutes. very strange. After 15 minutes, she was not back and I did call the customer service number online., briefly explaining that the employee left and was not back yet and could we cancel the reservation and go somewhere else without being charged. He could not answer that question and told me to call back the next day. I tried explain that would be too late. I asked if he had a number to call a manager and he stated no, the only number he had was to the hotel. The lady returned at 10:40, but stayed in the truck, found out she had to borrow the truck from a customer at the hotel. They must have known each other, as she was texting him during this. That's also strange and suspicious. At 10:50, my son and another man that was waiting to check-in went to the truck and basically had to tell her to come check us in or we are leaving. At this point there are 4 sets of people waiting to check in. She told us we would get a discount for having to wait, but of course we did not and the person checking us out the next morning knew nothing about what had happened the night before. it was very very unprofessional. we arrived at 9:55 and checked in at 11:00 . I have never seen anyone walk away from customers, having them wait and leave the hotel unattended with the doors unlocked. Don't think I will go back.

"Not very clean and absent staff"
Amyemmence, 13 Septembre 2022

We had high hopes for this hotel based off of prior reviews. We were very disappointed When we got in the room it was not cleaned to any normal hotel standards. There were a few towels, but they were haphazardly placed and hanging off the towel bars as if already used. There were no bars of soap for the sink, but 9 conditioners, 6 shampoos of two different types and they were just all thrown in the corner of the counter. We started out with a half a roll of toilet paper as well. Remote control was sticky and dirty and hardly worked. Desk chair was dirty and had a broken back. It was just overall disarray. We were only there a night on our road trip and wanted to just sleep so that is what we did, but uneasily as who knows if sheets were up to par. The worst was when we went to check out very early in the morning. We went to grab the luggage cart and there was no one at the front desk. We loaded the cart and went downstairs still no one. Went and loaded car and came back in, still no one around. We sat around another half hour to check out, still nothing. Knocked on every office and storage door and no response. Tried to call the hotel, it rang once and hung up. Called the 800 number who tried to reach the staff and they could not. Finally grabbed paper from the business center printer and left a note with the keys saying we were checking out. What an aggravating waste of time. We for sure will never be back to this property, and most likely not another Best western as there are better hotel groups out there.

"I was prepared to give this hotel a five for excellence."
Wanda C, 28 Août 2022

The customer service at glow was top notch. We arrived a day late because of a canceled flight. They made sure our room was ready the next day and even offered to let us check out a little late, if we needed to because they knew that we were tired. The lobby and everything appear to be very clean. We arrived at our room and even though I found the decor a bit too modern for my liking everything is pretty nice and spacious. The one thing that annoyed me was that the mattress kept sliding on the platform from the bed and I hit the back of my leg and got a huge bruise. I was still not upset. Upon packing up the next day, my daughter discovered huge brown stain on the side of her bed sheets. We did not see this the day before and thank God, she slept on the other side of the bed. I'm so disgusted! I'm a Best Western Rewards member. This really left me concerned about the cleanliness at each BW. This was going to be a five-star review from the minute I walked into that hotel, now it's a three.

"Bad night"
esthermW1426PJ, 30 Juillet 2022

Stayed here last night worst sleep in my life no air in my room or my daughter room roaches in the bathroom I complained during the night. When I saw the manager in the morning she said she could take $10 off of a $245 bill for one night

"Hidden Gem"
Q6161BKvaleriel, 25 Juillet 2022

This hotel is a hidden gem in a great location. Close to the Nashville airport, minutes drive to downtown Music row, Blue bird cafe, hour or so to Chattanooga and Look out mountain/ Ruby Falls. Great breakfast, amazing friendly and helpful staff and the beds were like sleeping on clouds after a busy day of activities.

"Great staff subpar accommodations"
zabe2142022, 22 Juillet 2022

The young lady who checked us in was phenomenal and went above and beyond. When we got to our room my son took a shower. The shampoo and body wash were completely empty. She came up and filled them and then cleaned up his mess. I told her we would get that but she did it anyway. When I got in the shower, the faucet handle and cover fell off. I spent 30 minutes getting it re attached. There was a large spider web in the corner by the window and on the opposite side the wall paper was peeling. House keeping is apparently cleaning “around” the furniture as there were crumbs behind the chair and dirty q-tips under the nightstand. The stoppers on the sliding door are also in the wrong place. Because of this my son and I both smashed fingers. This also makes it difficult to open the door while in the bathroom since the handle is against the wall and is also bent from slamming into the wall multiple times.

"Best place for ur money"
emmahail, 02 Juillet 2022

Tbh it's super close to the airport and easy to Uber anywhere downtown for next to nothing. I have stayed once before and I'm happy that it was about the same as last time. A few changes for the better and safety of others

"Business stay"
earlys165, 14 Juin 2022

The staff was not very friendly or welcoming. The room was not clean (hair on floor from previous guests apparently). The guest upstairs was very loud / walls and floors paper thin. Construction going on so not a lot of rest during stay especially after long flight. Breakfast was really good!!

tanyacandy, 01 Juin 2022

The main complaint for the GLO was the staff and customer service. The front desk staff and management were horrible! They have no customer service skills. Sofia would not get off her chair from behind the desk. Very snotty attitude. Samantha was just as bad upon check-in. Andrea, asst mgr was supposed to get back to me with my concerns and the GM, both chose to ignor me as the hotel guest. The washer/dryer does not work. The shower was out of soap/shampoo, we checked in at night, super tired and Samantha FDesk could not find extra bottles and blew us off to start! (they have the kind that attach to the wall) View was ugly parking lot over the Rodeway Inn The AC made a lot of noice, off/on/off/on The blinds did not work well.

"Alright for the weekday prices"
Giggles1965, 30 Mai 2022

Our room looked over into the Rodeway Inn, not the best view. Blinds did not function properly, they were out of theguide tracks. Bathroom shelves are over the toilet, not the most sanitary place for them.

"Good place to stay"
TravisC09, 30 Mai 2022

The room was nice and spacious. The bed was very comfortable and neat. The bathroom was very nice and clean. This was our first time staying at a Glo, and we were impressed. Very nice hotel with a good price. Next time we visit Nashville we will definitely be considering this location. As for the previous reviews of vehicles being broken into, we were fortunate to have not seen this. Hopefully the issues have been resolved and local law enforcement has it under control. I especially love the diamond member parking spot. Only complaint with that is that there should be 2 or 3 of these parking places instead of the 1

"Kaylee and Naudia are AMAZING!"
ashleypV1260CR, 14 Mai 2022

These ladies deserve a raise!! They have went above an beyond for us in service!! And they are AWESOME!!! Best front desk an valet parkin I've EVER dealt with!! Kaylee went out of her way to make sure that we were MORE the. Comfortable ab helped us with EVERY thing we needed! And naudia was AMAZING also! We are in town for the truck show this weekend an these girls were AMAZING!! Give them A RAISE!!!

"Wasn't like what I saw online"
barrerasoccer, 26 Avril 2022

I had to stay one night so I could be close to the airport. I saw online that it was newly renovated and only miles from the airport. Not only were the 4 first rooms I was assigned not even cleaned, the room I did end up staying in had a crack in the door where I felt unsafe as a female traveling alone and still not the cleanest. There were slamming of doors until 3-4am and at that point I just checked out and headed to the airport early. Unfortunately won't be staying here again. The woman at the front desk was so nice and wasn't her fault. The hotel in general is nothing like what you see online.

"Very nice, but very noisy"
pubcrawler73, 01 Avril 2022

Positives - spacious room, very comfortable bed, spacious bathroom with great shower, nicely decorated, refrigerator and microwave, nice dark shades, great breakfast, clean except for the floor Negatives - You can hear everything above you. Person walking at 4:30 am woke us up, so loud it sounded like stomping, could hear the bathroom door close loudly above, heard two different alarm clocks going off. It was a good thing I slept so comfortably until 4:30, because that was it for me. The floor in my room was pretty dirty. The amount of dirt my feet picked up between the shower and the bed was gross, and I kept getting my sock stuck on a sticky spot. The pillows are thick and hard. The bathroom door handle was very loose. The tissue in the bathroom was like sandpaper. No water to drink at the breakfast bar. Recommendation - It was a very nice, comfortable room, so I wouldn't say don't stay here. Just ask for the top floor, bring ear plugs, and hopefully they'll start cleaning the floors better.

"Great hotel"
sahilp1995, 31 Mars 2022

Friendly staff, hot breakfast, very comfortable beds. Hotel is new and rooms were very clean. The hotel was in a great location, very close to the airport and Opry. Would definitely come back and recommend!

"Great hotel"
Debdj22, 26 Mars 2022

The hotel was clean, the staff friendly and helpful, the beds comfortable, and we appreciated the hot breakfast in the morning. The location was an easy drive to downtown as well as the Grand Ole Opry.

"Clean, nice rooms, with huge bathrooms"
FrankDell345, 25 Mars 2022

Clean rooms, very nice and friendly staff. The bathrooms are the biggest ones I've seen at a hotel, mind you I don't stay at five star hotels or have tons of money to do so. Very close, a short uber ride, to the downtown area of Nashville. Would stay there again in the future. Also very quiet. Some hotels you can hear the guests going in and out of there rooms, here there were no such distractions.

"Highly Recommend!"
944ameea, 23 Mars 2022

I found this hotel as the cost was affordable with free parking and it is about a 15 minute drive to downtown and 8 minutes from the airport. You can barely hear airplanes and it is a quiet safe area which is nice. I took the complimentary shuttle from the airport. The room is clean and the bed is comfortable. The rooms and hotel are modern looking. We got into a car accident and we were able to extend two nights last minute. Everyone at the front desk was helpful and kind. We highly recommend this hotel! I will definitely book this hotel again the next time we visit Nashville.

"Great Breakfast, Great Service, No bath tubs, No pool."
AuttyCa, 23 Mars 2022

We stayed here for a week for my boyfriends birthday. I am writing this review to give credit to the front desk person Sophia for making our stay incredibly enjoyable. Every morning she greeted us with a warm welcome to breakfast, and every evening on the way out she made me feel beautiful, and wished us a lovely evening. She also printed us an embarrassing amount of replacement room keys with a smile on her face! Get yourself a partner who looks at you and talks to you like Sophia from Best Western.

"Weekend Getaway"
mabgoss, 21 Mars 2022

Booked this hotel the day before my stay. It was very quick and easy to book, simple to navigate, and in a great location! The manager was on duty when we checked in, and she was extremely personable and easy to talk to! When we left for dinner and came back, she greeted us and asked how our night went! SO nice!

"Needs better security"
rottenempire05, 07 Mars 2022

Hotel is nice! I'm an elite member! However I woke up to check out Sunday morning to discover my car window had been busted out as well as 7 other windows. Security needs to be upgraded and additional cameras should be added to cover entire parking lot! Paid $143 for a room then $200 for a window I'm not happy about that. Room had a small odor and found hair clips in shower

"Nice and quiet"
tnjplus2, 22 Février 2022

My first impression of the hotel was nice and clean. The lady at check-in was nice. She informed me of the $25 incidental fee and quiet hours after 10. I got to my room, and everything appeared clean. The bedroom and bathroom were very spacious; bed was comfortable. The bathroom had dispensers inside the shower for body wash, shampoo, and conditioner. The body wash dispenser was empty but there was a bar of facial soap and a small bottle of body wash by the sink. The only problem was there were bags of garbage piled up outside the elevator on the ground floor and the floor where my room was located. The next morning as I was leaving the elevator, there was orange juice spilled all over the floor.

"Friendly staff"
K8520YWmichaelr, 05 Février 2022

I had a great stay here at the Glo Jasmine the lady at the front desk was amazing and very helpful I would recommend staying here.thanks again thank you thank for all the wonderful work and wonderful day and thank you

Amanda174777, 28 Janvier 2022

Great breakfast, and coffee all day. Excellent options in gym. This hotel has very nice clean rooms. The staff is also very friendly and professional. I've stayed at many hotels in Nashville, TN, and this is my preferred one now. Recommended!

"Best hotel I've ever stayed in!"
ddelvalle28, 18 Janvier 2022

Ms. Deisy is the greatest ever! This hotel was absolutely immaculate from the service, to the cleanliness, to the appearance, and the breakfast. The staff were so friendly and kind and they were very quick with any requests. The manager Ms. Deisy is an absolute sweetheart and made my stay that much more enjoyable. I now have a go to hotel when I come to Nashville and certainly am looking forward to it! Would recommend this to anyone looking for the best quality for price.

"Best stay I've had!"
ecko0204, 15 Janvier 2022

The service at the hotel and the attentiveness of the all the staff was impecable! We were snowed in but the manager went out of her way to get us all food! We couldn't have been in better hands! If I was ever back in Nashville this would be were we would stay without a doubt!!

"all that matters for avg human…"
Companion254870, 03 Janvier 2022

Very nice and clean hotel, Parking is included (free) which is very nice, Uber to Downtown is $12 .. Its cheaper to stay further and pay for uber than stay closer to downtown pay more for hotel and $40-50 for overnight parking.

"Great hotel"
Y2287LNbens, 24 Novembre 2021

Hotel is slightly out of the city centre, yet a 10-15 minute car journey in. Check in staff were friendly and welcoming, with the room clean and well furnished. Great value for what I paid and wouldn't hesitate in staying again.

"I will be back! 100%"
HollyaH17, 22 Novembre 2021

This hotel is an ideal location. It's near the airport and tucked away from the touristy hub bub. It is a straight shot short 8 minute drive to Berry Hill area where the recording studios are and basically one road to it. If you're a producer, artist or session player looking for a quiet and clean place to stay - this is it! The manager Katie is very accommodating and friendly. The hotel is very clean and rooms are spacious. It felt calm and a home away from home vibe. The bed, pillows and linens were VERY comfortable.

"Poor Breakfast"
CoonHollow, 27 Octobre 2021

The breakfast was advertised as a full, hot breakfast. We were very disappointed. Usually there was no meat or eggs. When they were there, they didn't amount to much. Over all, the breakfast was a major disappointment. They maid service was poor even though ours was better than our friends, who stayed on a different floor. The motel isn't located too far from Nashville's major attractions but it is not close. Another issue with the location is that there are very few restaurants within walking distance of the property. There are lots of hotels in Nashville and I think there are more than likely many hotels that would be a better choice than this one. This was the first time we stayed in a Glo Best Western. If this is what they are all like, I will pass on the next one.

"Worst Best Wester hotel we've ever stayed at"
etzel501, 27 Octobre 2021

My wife and I stayed here for 5 nights. When we checked in the first thing I noticed was that the inside handle on the “barn door” slider to the bathroom was falling off. I reported it to the registration desk, and also left a polite note for maid service to have it repaired. The following day nothing had been done. I again reported it to the registration desk. This went on each day. On day 4 the entire handle fell off onto the floor. It was still on the floor when we left to come home. Maid service was terrible as well. 3 of the 5 days after returning from downtown the service had not been to our room. We had to get towels from the front desk. So you know we had a pile of wet towels on the bathroom floor that we had to deal with. And on the 2 days maid service did arrive, the bed wasn't made, and the pillows we're laying on a chair. Each morning when I entered the wet shower, dirt from walking in bare feet in the room would come off in the shower. The hardwood and tile floors were filthy. The breakfast buffet was staffed by one attendant. Totally inadequate. The hot food items would be mostly gone when we would get there by 7:30. There was no variety to the menu. I really felt sorry for the attendant, and told her so. We will never stay here again. For $150-160 a night I certainly would expect better.

"No thanks!"
Greg B, 27 Octobre 2021

First off, they need to pay closer attention to damage and poor repair work. For a new hotel, the repair work on any damage was subpar. Putty filler was still visible and unpainted, large holes in the wall where the install crew made errors and never fixed them. When housekeeping "cleans" the room, they should actually do a complete job. For the first 3 nights, we had a broom left in our room. I even moved it so the maid would see it and remove it, but nope, it stayed! They only made the bed 2x of our 4 nites stay. Towels were only put in the towel area once. Other times, they were on the unmade bed, on the counter top or on the chair by the door. The lamps that are affixed to the wall are about 8" from the night stand and you can barely put anything on it, let alone not hit the lamp when you access the alarm clock. 2x we didnt have our coffee of drinking cups (cold and hot) replaced, and when we called the desk, we were told we could come down and get the requested items. Water leaked under the shower door, which had the potential for a slipping hazard. The breakfast was no where near what was described. There were these little mini hamburger looking things that were so dry and hard, they could not be eaten. Desk clerk George was literally the only good thing about this place!

AuntLeaky, 22 Octobre 2021

This is a nice new hotel in Nashville, the breakfast area needs some work to make sure there is enough during the whole time frame. The showers are nice, the storage and closets are roomy. The rooms are a nice size and comfortable. Minutes from downtown and cheap Uber/Lyft costs.

"Hotel looked just like the pictures online"
hmh264, 20 Octobre 2021

The hotel looked just like the pictures online. The breakfast was great. The staff very friendly. The issue I had was no one came to tidy our room. We spent 3 nights. No I wasn't expecting the bed to be made. I was expecting the trash to be emptied, fresh towels and toilet paper to be changed. (there was not a backup roll of toilet paper otherwise I would have done it myself)Everyday I had to ask for fresh towels.

"A Great Value, Great Service, Clean and Modern Appearance"
tigermann2021, 18 Octobre 2021

I highly recommend GLo Best Western. Our room was modern attire, comforatable and quiet. I loved the desk area with the ergonomic fitted chair that tilts and rolls. The price with taxes was only $140.00 per night. You cannot beat the price and the comfort/ammenities of GLo Best Western.

"Fun and Hip for the Young at Heart"
houstonsue, 17 Octobre 2021

This is new version of Best Western which is fun and hip for the young at heart. We were not entuhsaistic about the location, which might be more appreciated for an airport stay. For the passing-through, traveller, it did not seem to be located near a reasonable selection of nearby restaurants. It is so new that there were a few small quirks which they will probably soon straighten out, like a lack of decaf coffee at an otherwise nice breakfast.

"Breakfast is a joke here!"
Carolina2774, 08 Octobre 2021

Located behind a roach motel, this Glo I had better expectations on the overall stay. This concept does not have a warm welcome at all. The pictures online are overly photoshopped, its crazy. I even felt bad for all the guests while they looked at disappointment at the the breakfast options. Not cool when you charge full price and then use the Covid excuse for the crappy breakfast. Pop tarts, brown bananas, cheap stale bagel. Come on, you can do much better!

"It has a lot of potential"
Stephanie M, 05 Octobre 2021

It was clear from the start that this property was recently built or renovated. but once in our room it became clearer that the work was done quickly and half assed. bathroom mirror was secured tot eh wall but very crooked, outlet covers did not line up with outlets so they were hard to use. fixtures on walls and in bathroom shower were poorly done, large spaces our fixtures wide open. Check in and out was quick and easy aside from the fact that we were assigned a room that was already take and woke the poor people up at 1230 in the morning when trying to get into the room. They too were assigned the wrong room. Once the room was straightened out it as all good. It was clear there were 2 people in our room but we were never left enough towels and washcloths for 2 and the last day we didn't receive any at all, had to go to the front desk to get towels and washcloths.

"Great style but poor quality of service"
EmoAnne, 28 Septembre 2021

The decor was great, the location was great but the service was poor. Front desk staff lacked any sort of customer service skills and house keepers were beyond lazy. I understand everywhere is short staffed but there wasn't even an effort to make things right. Our king room was perfect sized and decorated nicely. Would be awesome to have a bar in the lobby :).

"Great staff - poor management"
676april, 11 Septembre 2021

Check in staff was wonderful…had gift cards issued by BW and Assured management would handle the credit prior to card being charged. 24 hours later they still have not handled and charged my card the full amount: called to resolved within the hotel and left on hold for 14 minutes with no assistance or resolution. Great staff…poor management.

"Nice Clean Room"
Rick1591, 03 Septembre 2021

We stayed here last night. The room was nicely appointed in a minimalistic/modern style. Very nice. The bathroom was clean and well organized also. We only have two comments. First, the walls were thin and allowed us to hear someone in the adjoining room argue on the the phone at around 11pm. I was able to make out most of the conversation. Second, as we were getting ready to leave at about 9am I went to get one last coffee for the road. The coffee container was empty. They said they would make more but it would take a few minutes. Bummer.

"Hospitality Is Not Even Close To Good"
billydiamondlive, 26 Août 2021

Upon arrival and checkout (two days later) the front desk staff had friends hanging out at the counter (two different team employees). The place was not worth the price. It was pretty inside but the lack of customer service in a hospitality industry was way below average. Also, upon arrival the outside trash cans were overflowing with trash. I understand that it was late but if that is a guests first perception then it should be addressed. In the past month I have stayed at 23 hotels, including this one. I would not stay here again when returning to Nashville. There are much nicer places in the area for the price.

"Great hotel and great service. Would definitely recommend!"
wb329, 23 Août 2021

The rooms are clean and the staff is very helpful. It was an easy check in and the staff answered all our questions about the area. The location is great and easily accessible to all things Nashville!

"Hidden gem in Nashville"
Wander02367885024, 15 Août 2021

One of my favorite hotels, and I travel around the country so stay in many places. Hotel is colorful and positive, and the staff has always been great, even at the height of the covid thing. Minimalist approach in some ways, but I stay here every trip to Nashville.

"Clean & Spacious hotel"
moski0830, 14 Août 2021

The hotel is very nice from the outside (don't be deceived by the hotel in front of it). When I checked in, the front desk attendant was friendly and very willing to help. We parked and went up to our room, which was beautiful. It was clean, bright, and very spacious. The breakfast was good and included quite a few options. Our only ‘complaints' were the person above us was wearing heels at 6 am and could be heard stomping around, and the alarm on the room clock was set for 530 am. We appreciated this hotel being away from the busy downtown. It was easy to get downtown from this location.

Hope6482, 08 Août 2021

This was our 2nd. visit to Nashville and I searched pretty hard to find somewhere reasonable in the busy summer month of July, that was also pretty nice. This place fit the bill. It was a good location without too much noise, it was only a few years old; bright and modern and it was clean. With that being said, one day our room wasn't cleaned or restocked with towels, so I had to get them from the front desk. It seems that most places are lacking help & this may be why I was a tad frustrated with the lack of front desk help and maid service. BUT, I DO want to give a shout out to "Miss Margaret" who made my reservation with a great disposition and gave me a very fair rate with a discount. I never got to meet her, but she needed to be commended for her determination to make me happy with a good rate to stay there at the GLO BW. From the others I met there, she definitely stood above the rest! --I'd definitely stay here, doubt.

"Looks can be deceiving"
L A, 23 Juillet 2021

The hotel that sits directly in front of this hotel made my spouse and I almost do a U-turn. We continue to go to the hotel and found out that this is actually a really nice hotel. The lobby was nice the gym was amazing the rooms were really nice the breakfast was great. All in all this hotel was actually great. We really enjoyed the fact that there was no swimming pool because that meant people would not be running around in the hallway areas would not be wet. This hotel seems to be either for a business or leisure time for adults.

"Charged for room twice"
cre8kell, 05 Juillet 2021

Paid for room via Priceline but hotel charged my credit card again still not resolved. Floor of room was sticky dried food stuck to floor. Toilet made gurgling sounds all night and if you have guests in the floor above you beware you will not be getting any sleep.

"Hotel Clean"
Idahostateusa, 05 Juillet 2021

The only remarks, I have with this Hotel is, They need to keep the entrance outside clean for the cost of the room I expected clean. The rooms were awesome as it is a new hotel. The location is a bit concerning for safety, Close to the Airport. If you are staying to visit Nashville for a few days, I would suggest another place to stay.

"Just a little more Glo to Shine Brighter"
maryrJ4109DL, 04 Juillet 2021

Hotel needs a little minor maintenance to make it top notch but conveniently located if you have a car rental. Front desk staff amazing. Carley was so accommodating and made our guest experience welcoming and accommodating from start to finish. Thank you Carley. George was also very helpful and accommodating for our stay. If I ever come back no question I will be a returning guest.

"GLo Nashville - Super Convenient Location - Super Rooms"
254molly, 28 Juin 2021

Second stay at GLo Nashville in three months. The location is so convenient for travelers flying in. Rooms are super comfortable with contemporary style! Satisfaction from first visit wasn't a fluke...this is a GREAT hotel and the only place we'll stay when traveling to Nashville.

"Decor was a bit silly, but overall, good hotel"
christopherrB8451UL, 19 Juin 2021

If you like sleeping in a shipping container, pick this hotel! Actually, it wasn't half bad. Hotel and everything in it appears new and clean. The staff was friendly and attentive. The room was the size and shape of a shipping container and had a very unwelcoming, cold feel to it. The furniture and décor was overly trendy and sparse. Perhaps it will appear to younger types. There was no counter space and the lack of carpet gave the room a bit of an echo! Also, the room needed more outlets. The A/C died the first night , but they switched rooms for us no problem and comped the bill. The staff was great and the place was clean and everything appeared new. If you like trendy and something different, this hotel is for you.

"Very Happy"
bobV9930JH, 14 Juin 2021

Everything was excellent. Nice clean rooms at a good rate. I would definitely stay here again when we come back to visit. It was convenient for a lot of activities and it was a quick Uber ride to downtown.

"Has potential to be great"
Traveltime317, 13 Juin 2021

Overall, it's a nice hotel with a great location. Just seems to be issues with maintenance and housekeeping. It's only 2 years old so the maintenance issues really shouldn't even be there. I'd go back.

"I hope they clean up their act"
9dianey, 08 Juin 2021

The room was very nice, I really liked the modern décor. The bed was very comfortable. This is a new hotel, but it is already showing signs of neglect. This hotel did the smart thing & got rid of carpet in the rooms. Love that, BUT I spilled some water on the floor & wiped it up with a white wash cloth & the cloth came up black. Which shows they are not mopping the floors on a regular basis. We watched dirt that remained in the corners of the elevator & in our room for 3 days that was never touched. When they came in daily they did provide new towels & wash cloths & emptied the trash, but left the trash cans in the middle of the room. I never saw anyone in the 3 days we were there cleaning the public spaces other than the gentleman outside cleaning the parking lot, the outside of the facility was spotless.

"Best get away ever."
aracelis7772018, 17 Mai 2021

Glo Best Western provided a sense of privacy and welcoming stay all in one. My husband and I are locals and we wanted to experience a get away from home but not leaving Nashville as a whole. We were very pleased on how clean the hotel was. The setup of the room , loved that you couldn't hear people in the hallway what so ever. Water was scolding hot and that is one thing I pay attention to . Bed was extremely comfortable and over all the staff was so nice. Definitely will be staying again.

"Lipstick of a Pig..."
rathertadventures, 18 Avril 2021

This is Best Western's failed attempt at being relevant. On the outside, looks great, updated, hip, modern. Upon entering the room we were hit with a not fresh scent, not BAD, just not a clean scent. However the floor was not clean, in all the corners were dusty and had debris including a candy wrapper and a razor head behind the toilet. Signs of wear are already present from disrespectful travelers. There is currently no breakfast being served, but a bagged breakfast instead. Now let's talk about the bedding. Pillows are atrocious! Hard, thick, and cheap. Baby cot was requested and there is no bedding! How do they expect you to place a baby on a surface that has no way to be cleaned. Gag me. Didn't see it prior to going to sleep because it was under the pillows, but there was dried blood under my pillows that I didn't discover until the morning after sleeping on it. The ONLY reason I gave this place 2 stars instead of 1 was because of the staff. They were extremely pleasant and helpful. They are the only thing that keeps this place afloat. Gym did look nice too.

"Fresh, clean Boutique Style hotel from Best Western"
danX3287MM, 16 Mars 2021

Best Western's approach to boutique hotel is fresh and clean. I can't review all of the amenities and services during COVID but my stay was pleasant and efficient. Convenient location. Easy parking. Spotless and comfortable rooms.

Paul W, 06 Mars 2021

This hotel is really dirty and I would not recommend anybody stay on it. There's spots on the wall and it looks like things here and there have been beat up really bad and not taken care of. The hotel staff is not that great either they seem to be bothered we need to ask him a question about anything. I'm not impressed!

"Extremely affordable; High quality don't let the price fool you"
metrobotanicals, 28 Février 2021

The hotel was everything you need with the extremely comfortable beds, fridge in room, nice shower, microwave, clean, hardwood laminate floors, the room was quiet, smelled clean, the air worked well and was quiet compared to other places I've stayed. The staff was great. This was a wonderful last minute find. It was my first stay here, but it certainly won't be my last.

"Hip Hotel"
ashleygbeal, 27 Février 2021

Hotel was very nice, check in and out was easy. I just know the area and it's got some seedy apartments near by. But what you get for the price a night is Awesome. The hotel it self was kept up very nice, and I give the Covid breakfast an ok considering... my favorite thing was the stand up shower even in a queen room and the hotel decor overall:)

"Must see hotel"
MrBradstreet, 27 Janvier 2021

New sleek design, amazing room and area not far from downtown. After an 8 hour drive the shower was great, extremely comfortable bed, and having a larger tv was a great overall improvement especially laying dowm

"Awesome Hotel"
Justin9093, 07 Janvier 2021

My wife and I were extremely impressed with this hotel. Overall, we enjoyed the modern style of the hotel, cleanliness of our room, and proximity to downtown Nashville. Check-in and check-out was quick. Front desk employees were friendly and helpful.

"Glo = No!!"
travelpr0123, 28 Novembre 2020

Cheap, cheap, cheap. Bring your earplugs, otherwise you will hear everything at night, from the rooms next to you, the hallway, the road. Cheap air con unit (PTAC) is insanely loud, especially in heating mode. The receptionist was unfriendly, and disinterested at check in, the lady at checkout was more into checking her email than telling us of the breakfast options, we had to ask her for the small bag with the apple and muffin. Coffee undrinkable. In the forested area next to the property people live in tents.

"Best Hotel outside of Downtown Nashville"
Mario G, 26 Novembre 2020

This is my 6th stay in Nashville area this year. My go to place when I have a conference at the Gaylord Convention Center is this GLo Best Western! I first came here in July 4,2019 since then the building and service is more professional and safe. I was happy with the to go breakfast given which included muffin, water, two fruits, breakfast bar, and coffee to go! I love the VIP parking for Platinum/Diamond members too! I always sleep my best here with the bedding and amenities. Love the decor boutique style of this hotel and it's only 13 mins to Convention Center/Opry Mills and same to Downtown Nashville. Hope to be back here again!

"Mask requirement during a pandemic."
D4467PAandrewf, 25 Octobre 2020

I stayed at the Glo Best Western hotel 10/15/20-10/18/20. At first I felt safe because on each door there was a mask requirement for all hotel staff and guests. However, the front desk attendant was not wearing a mask, nor was any of the house keepers during my stay at this location. When I asked the front desk clerk why she was not wearing a mask, she replied " I'll put one on if it makes you feel better." This was a mockery of my question, when I was simply referring to the signs on the front door and elevators requiring guests and hotel staff to wear a mask. I requested that the house keepers not enter my room during my whole stay. If you require your guests to wear masks, the hospitality staff should be a direct reflection of the hotel's requirements. Best Western's actions jeopardized my health, and ultimately my family's health upon my return. I thought I would be in a safe environment staying in your hotel, I was mistaken.

"Great value, clean and bright newer hotel"
amaddage, 14 Octobre 2020

I wasn't super excited to book at a hotel type I'd never heard of (GLo? Huh?), but at check in I was surprised to see a bright and lovely new hotel with modern decor. My room was clean and well appointed, the bed was comfortable and pillows firm, and the layout was logical! I appreciate that the flooring is a sensible laminate, no gross carpet, and the shower is spacious with nice water pressure and REALLY HOT water. I would happily stay here again -- oh and tons of Uber Eats, etc., delivery options too. Really pleasant stay.

"Clean, Bright, Generally Friendly"
matthewstarbuck, 29 Septembre 2020

I stayed here back in 2018, and loved it. I saw that it was the cheapest option for my trip and was very happy. I stayed twice this week on my trip. The first trip was without a hitch. Rooms both times were clean, the same standard from when i was there a while ago. Staff on the first stay were amazing. Unfortunately, the second time around, a male employee who I believe might have been the same male employee as someone else commented about in August of this year was a bit...frustrated when I attempted to check in. Very harshly and abruply indicated that he had no rooms. (Granted yes, I was a bit early, but it could have been a bit nicer about it.) It did not help that it appeared he had a personal visitor there speaking to him, which honestly seemed to be his irritant. Aside from his facemask being a bit...interesting, everything else was amazing as usual.

"Great Service, Clean Updated Rooms"
threetaz3, 18 Septembre 2020

The rooms as well as the Hotel was very well kept. The bed was comfortable, decor was fun, bathrooms were well stocked and Amazing!! The staff was friendly are willing to answer any questions. Hotel was quiet as well.

"GLO Experience ... Cool!"
Seaside702872, 06 Septembre 2020

Over night stay here, as we had a flight early the next morning. Had seen GLO's before, just had never tried... really enjoyed it! Would recommend this hotel to anyone- travelers, family, etc. Everything one needs- very comfortable and great value.

"I'd think again before booking..."
shoediva79, 15 Août 2020

We stayed at GLO for one night while traveling home from Florida. There are some positives and some negatives about my stay. Positives are the modern decor and freshness of the property are fantastic! Our room was spacious and clean - however when we woke up the next morning there were ants crawling all over the table by the window! I'm talking 20 - 30 nasty ants. It was disgusting! When I checked out of the hotel the next morning I spoke to the gentleman at the front desk, who was wonderful by the way. He said he would have the manager contact me on Tuesday about my issue. I have yet to hear from someone so I'm posting this review for you to see. As we were driving home that day I had about 5 ants climb out of my purse, which had been setting on that table all night! So so gross! I Won't be back to Stay at this hotel! If you have an ant problem then get it taken care of! Absolutely disgusting! Just sharing my experience so you can be aware!

Invisibl3Kid, 02 Août 2020

I don't understand how this place doesn't have bad reviews! I'm not one to hang a place to dry. But this place sucks! 1. Horrible customer service! Grab and Go bags for breakfast are handed out in the mornings. I went to get some for self and family members. The black male individual made some remarks and faces of being annoyed. I'm guessing he had to refill some more bags. Horrendous! 2. There were ants in the room. We sprayed some Lysol bleach on the floor and near the microwave to get rid of them. 3. The room door didn't close completely. It was locked. But there was still a crack. It's a new hotel building. This is evidence of quick construction buildings. We will never stay at this place again. And won't ever consider Glo BW Hotels. It's a shame. I'm so disappointed.

"Probably aimed at a younger crowd"
shawnlakeland, 06 Juillet 2020

Clean, new hotel, Quirky decoration. Lighting in the room is pretty weak. I am sure this place is meant for the budget minded millenial business travler. Nothing really to complain about but at 50 years old I probably should have picked a slightly more expensive competitor.

"Nice, clean, new property!"
Jsellers1, 13 Février 2020

The property is new and well maintained, we had an enjoyable stay. The hotel has nice, modern decor. Free breakfast is a plus. Location is great, right outside of Nashville without being too far away. No complaints!

"A nice change of pace"
59kipw, 07 Février 2020

Glo offers a nice new contemporary feel to a cookie cutter world. The lobby was designed beautifully and the rooms felt great. My only complaint is the breakfast, it was definitely lacking compared to most of the places that I stay.

"Comfy bed, beautiful hotel"
Melissa T, 04 Février 2020

The hotel was new with a funky, modern decor. Check in was easy. Check out was quick. Front desk supplied us with tooth brushes because we forgot ours. Located very close to the airport which was convenient. That was the reason for our stay. We caught a plane the next day.

"Pleasant surprise"
sandyjohnson1205, 24 Janvier 2020

Staying overnight in Nashville was unexpected. I searched for a nearby hotel that was inexpensive and clean. This lovely hotel exceeded my expectations. It is brand new, very clean, modern, colorful, spacious, comfortable beds, and an excellent free breakfast. The staff was friendly and attentive. It has a quiet culdesaclike location. I will definitely stay there again. . .

"New hotel a delight"
705maryanneg, 19 Janvier 2020

This hotel's name, Glo seemed a little odd until we arrived. All modernistic lighting on the outside makes it glow. It is eight months old and very clean and well built. Whenever you book an airport hotel jet noise is a concern. Not here. The building is so well insulated that we had to listen carefully before hearing the whisper sound of a plane passing by. The rooms are a little different from most. They are long, and rectangular. The floors are “bare” making them cleaner than their carpeted brethren. We had a problem with the shower and when they couldn't fix it immediately, gave us a new room. Beds comfortable, shower door sealed perfectly, no leaks on the floor. Coffee served all day. Nice breakfast area. Good breakfast: eggs, breakfast meat, waffles, yogurt, etc. We stayed three nights and were very happy.

"New and impressive with exceptional service!"
David H, 16 Janvier 2020

Everythiing about this location was better than my expectations. The breakfast was good. The staff could hardly be any better. It is new and as such, not smelly or dirty. It is close to the airport and close enough to a couple of places to eat out. This will be my place to stay when in Nashville.

"Best Western Glo - Nashville Airport Weekend Visit"
544fellowtraveler684, 14 Janvier 2020

New hotel with friendly staff. Near airport and convenient for most attractions around Nashville. Hot breakfast above average. Rooms pleasant and beds are comfortable. Plentiful free parking in well lighted lot in front of hotel.

"Modern hotel great for allergy suffers"
heather l, 11 Janvier 2020

Very nice modern hotel. No carpet which is great for allergy suffers. Rooms are modern for miliniums but if ur up to speed u will like it! I would stay again there. Shuttle take u to and fr airport. I walked around area as solo traveler and had no issues.

"Nice change to the hotel industry"
lisaburnett1241, 04 Janvier 2020

Loved the room! Nice decor. Didn't have the same ole same ole feel of every other hotel out there Very pleasnt. Super comfy bed with TONS of pillows! Superb! The bathroom was phenomenal. I will definitely return.

"Poor customer service"
lmlm26, 03 Janvier 2020

So we book this room on Priceline. We only needed it to stay for an early airport flight the next morning. We called a few days before we arrive to ask a question. We had to call 4 or 5 times before anyone answered. Once they answered they could not answer my question. She said she would call her manager and call me back. After an hour, I tried to call back. They hung up on me and then would not answer the phone again. Frustrating!!!! Then we arrive for our stay. They had us down for a king bed. We needed 2 beds. They were not going to budge on swapping our room. So we walked out. We were going to just forget it and lose our money. My husband walked back inside the lobby and overheard the guy talking about him to the manager. So guess what they did, they gave us a room with 2 beds (only because he heard them talking about us). We will not be booking this place again! It's unfortunate because the place is super nice but just horrible customer service.

"Modern hotel"
Sunshine19466888866, 03 Janvier 2020

Beautiful hotel. More for business travelers than families. Very clean and modern. Some friendly staff. Hot breakfast. 10 min from downtown nashville. Room was awesome, comfortable bed, microwave, fridge. Bathroom was beautiful.

"Convenient, clean, comfortable"
zaeg10, 22 Décembre 2019

Beds are extremely comfortable, rooms are clean and bright, very modern feeling. Location could not be more convenient. Feels tucked away, but extremely close to both the airport and downtown. We came to go to Vanderbilt and it is a very easy commute.

"Great place to stay!!!"
KeithC141, 19 Décembre 2019

Spent one night, but by the time I left I felt like I knew the staff...and better yet, that they knew me! Jamaika greeted us warmly, and explained everything that we needed to know. The next day, she had excellent suggestions of things to do and places to go! We greatly appreciated all that Jamaika did to make our one night stay a wonderful experience! John, of housekeeping, was super friendly and outgoing! The hotel is just 5 months old, but still seems brand new. Everything was super clean and fresh. I read another review which criticized the “harsh” lighting in the room. While several of the lights had very cool white led lights, there were also some more “warm” tinted lights, too. During the day, the natural light from the large window adequately illuminated our room. Definitely a place where I would stay again. Convenient to BNA and Park and Fly! Thanks for a great stay!!!

"We won't stay again"
USA_Travellers, 19 Décembre 2019

This hotel was not for us and we won't stay at a GLO hotel again. From other reviews, we were very disappointed. It did not have a welcoming feel to the hotel, especially the room. It had a cold, cheap modern look. We like the modern look, however, this hotel was remodeled with a low budget. Lighting was harsh and housekeeping was lacking in our room.

"Great Hotel"
slawrence0025, 13 Décembre 2019

I had a great overall experience at the Best Western Glo. Nice clean rooms, courteous staff and hot breakfast. I'd recommend this hotel to anyone who needed a room in the Nashville area and I'm sure I'll stay here again when I come back through.

"Lipscomb Visit"
Curious240160, 12 Décembre 2019

The hotel was easy access from I-40. It has only been opened for six months. Close to the airport and next to a neighborhood. It was just my Teenage Granddaughter and I traveling and we felt very safe. Room is very modern, no carpet! (yay!). Extremely clean ! Complimentary breakfast was very good for a hotel breakfast. I worried that the close proximity to the airport may be a problem but planes flying over were minimal. Very reasonably priced especially for the Nashville area. Hotel staff were very friendly and welcoming! Will definitely stay here for future trips to the Nashville area!

"Nice BW Glo Stay"
MSM19, 12 Décembre 2019

I was very satisfied with my stay at the Best Western Glo, Nashville. This is a very modern hotel. Bright and comfortable. My bed was comfortable and pillows excellent. The room was large and spacious. This is a cool hotel and has a great feel to it. I will be back!!! Great value for the area.

"Clean, comfortable Hotel"
AnitaM1957, 10 Décembre 2019

I had an early morning flight, so my daughter drove me to Nashville the evening before. The Best Western, only a few minutes from the airport, was clean and the beds were super comfortable. The room looked like it had recently been remodeled. Free breakfast was included, but we had an early checkout. Perfect choice for a short stay.

"Very good hotel"
jtj483, 28 Novembre 2019

Enjoyed two nights at the BW Glo Airport. Convenient to the airport. Breakfast was pretty good, and complimentary. Room are very modern looking. Beds and pillows very comfortable. We like firm! Customer service was very helpful.

"Fisk University Modern Black Mass Choir 50th Anniversary Concert"
CoachAJ2127, 21 Novembre 2019

Fisk University Modern Black Mass Choir 50th Anniversary Concert was the reason I came to Nashville. This new hotel was so available and so very nice to stay in. Quiet, safe and clean. Easy access to the highway and a great breakfast. I definite re-stay location

"Above and beyond what I had expected."
jasewolff1, 19 Novembre 2019

This hotel is incomparable to most hotels I have stayed in. First of all, WOW... The customer service is amazing. The night we checked in, the lady who helped us (forgot her name-beautiful long colored hair) went above and beyond to impress us. We are Best Western Elite Members, so we received our free snacks upon check-in, but she also gave us an amazing and large room. The room was clean, nice new fixtures and everything was perfect. I felt like I was in a $300+ per night hotel, as I have stayed in many of them. I told my spouse that from here on out, if we are out of town on a trip, we are searching for a GLO Hotel first! The breakfast was also good. Many options to choose from and healthy ones also at that. We will definitely be back!

"Preds game stay"
Lis B, 18 Novembre 2019

First of all I can't say enough how wonderful Jamaica and Regina were at the front desk. They were so sweet, friendly and helpful. When we checked in and out. The room was spacious, clean and nicely set up. The bed was so comfortable. The best thing was we did not hear a peep from the other rooms, so quiet, there was a small gathering across the hall. We could not hear them from the room. It is close to the airport we barely heard the planes. Best night of sleep I have ever had away from home. We will definitely stay here again.

JenniferSines13, 13 Novembre 2019

We stayed here three nights to visit Nashville. Never being in the area, we were unsure where to stay. This was a convenient location near downtown and Opry area. Uber/Lyft averaged $10 per ride. We were also able to take a drive to areas other than downtown. The hotel is new, clean and very modernly decorated. I caution that noise travels, if you are a light sleep you may want to look elsewhere. Also, the bathroom has a barn door which does not lock or block out all noise - be sure you are comfortable with who is in your room!

"New and Modern"
wsguyer, 11 Novembre 2019

We were in Nashville to celebrate a bday. The room was clean, bed comfy and, surprisingly, the pillows were nice! We liked having laminate floors instead of carpet. We weren't fans of the modern sink. I had to use the full length mirror for hair/make up as the bathroom mirror is small and just above the sink making it unsharable. The staff were friendly.

"Go Glo"
Dutchydog, 06 Novembre 2019

This was our third stay at a Glo and second at the Nashville Glo is a new hotel brand for Best Western and we like it a lot. It is new , clean and bright , with big rooms and all the basics, but without the unnecessary frills that jack up the price. It is still a bargain hotel which is the hallmark of Best Westerns. This hotel also has the other hallmark of Best Western-- pleasant and helpful people

"Friends reunion"
ethelcraig, 05 Novembre 2019

Beautiful, clean and new hotel. Very quiet and relaxing area. Having personal transportation is a definite advantage since the hotel is pretty remote and in a residential area. Front desk provided exceptional customer service. I was surprisingly impressed with Best Western Hotels.t Disappointed with their rewards program.

any866, 03 Novembre 2019

We thoroughly enjoyed our stay at Glo! The hotel was brand new. Everything was fresh and clean. The decor was sleek, modern, and colorful. Our room was immaculately clean. The room was very quiet and comfortable with a large bathroom, microwave, mini fridge, blackout window covering, effective AC/heater, and very comfy bed and pillows. A hot/cold breakfast buffet was included with our stay. There was a nice selection of tasty food including fresh waffles, eggs, sausage, biscuits and gravy, oatmeal, cereal, fruit, yogurt, bagels, juices, and coffee. It was the best free breakfast I've ever had at a hotel. Another nice touch was that the lobby had puzzles, board games, and candy for the guests to enjoy. The best part of our hotel stay was the staff! Everyone was incredibly warm, welcoming and friendly. We will absolutely stay here again!

"Vacation stay"
sharonsundermeyer, 27 Octobre 2019

I would totally recommend this establishment! Staff was excellent and very helpful. Rooms were very nice and clean! The breakfast was very good! A lot of choices of food to pick from! Highly recommend!!!!!!

"Enjoyed our Nashville trip"
cnarita7, 23 Octobre 2019

We enjoyed our stay at the GLO Best Western. It's about 10 minutes from downtown Nashville. We were only in Nashville 3 days so we didn't rent a car and decided to use Uber instead. You need to add a special note to the Uber driver that it's the GLO Best Western because the hotel is tucked away off the main road. Otherwise everything about this hotel was right on. It's very clean, the rooms were nice and clean, the breakfast was good and offered lots of options. I would definitely recommend.

"New, clean property with a friendly staff!"
Traveler44900627418, 21 Octobre 2019

This was my first time to stay at a GLo hotel. You can tell there is an upbeat energy and the entire team was very friendly! The staff even offered to wheel out my luggage the day I left! I would recommend this property if you are wanting something close to the airport and downtown.

"Great modern hotel"
Kim H, 21 Octobre 2019

We had a great experience!! Close to everything - airport and downtown!! Clean and modern! Everyone there was so nice and helpful!! Definitely recommend! Already have friends booking their trip! We will be back!!!

"leisure weekend trip with friends"
Quest22388082269, 14 Octobre 2019

Motel is new for 2019, rooms are very modern with comfortable furnishings. Everything worked as it should. Very clean. All the staff were very helpful and courteous. If in the area will stay there again.

"Very nice place to stay"
cmsgobucks, 13 Octobre 2019

New hotel - only 4 miles to downtown. Easy Uber/Lyft ride in. Breakfast was very good. Rooms are European style (more compact), but who goes to Nashville to stay in the hotel room? We'd stay here again.

lrsmith1120, 11 Octobre 2019

Great place to stay! Customer service was AWESOME! I would definitely recommend my friends and family. If you are looking for the right hotel Best Western GLO is the perfect place.They have security to

"Glo Nashville west"
beckyf824, 07 Octobre 2019

Ok this hotel is new and retro. They have some growing pains to work through. For instance breakfast was sub par for a best western. Eggs were not cooked and powdery no batter for the waffles and sausages were so overcooked you couldn't chew them. One day the staff didnt show so the poor FD lady who was so nice tried to do both. With that said room are clean and beds awesome. So hopefully they can maintain it! Great area uber averaged $11. No pool so keep that in mind for the kiddos.

"Nashville Bash"
Bobbi D, 30 Septembre 2019

Came to town to celebrate a friends 40th. Uber is about $12 to downtown. Downtown isn't far, but it's still about a 20 min drive due to traffic during the day. Night (like 11pm) about 10 min drive back to the hotel. When getting an Uber make sure to tell the drive you are at the Glo Hotel, otherwise they will drive right pass it. Since it's so new it's not on the GPS I guess. Breakfast was good and hot. Room is nice and clean. I love that there is no carpet. They have games to play in the lobby that was nice. Best are comfy, but the pillows not so much. They were really hard. Well for me anyways.

"Not my cup of tea"
wfrain, 29 Septembre 2019

First time staying in a Glo hotel. Appearance is very modern/contemporary. Rooms were the same style. Barn door at bathroom was heavy and bulky. TV didnt work first night and front desk person had to pull out wood panel from wall to access coax cable and took alot of effort - said cae needed replaced but wasnt going to do that that night and didnt offer another room. Second night TV didnt work, we kept having to wiggle the coax cable that she had pulled through the wood panel. After asking two different staff, did receive a generous discount. Room was loud due to non-carpeted floors and for little children - no bathtub. I dont desire to stay at another Glo.

"light sleepers beware"
197sunshinecass, 25 Septembre 2019

If you are a light sleeper this is not the hotel for you. I first want to say that the staff was very polite, friendly, and accommodating. The hotel itself is very clean. The communal games and puzzles in the lobby area is a very nice touch. The breakfast was your normal continental style. My biggest issue was the lack of sound barrier. You could hear everything above you and in the room next to you. While it is nice that they have eliminated the nasty carpet that most hotels have by replacing with tile the downside is the lack of sound absorption. If you stay there stay on the top floor and all the way at the end hopefully that will help eliminate most noise.Also the A/c said 66 but felt like 74 , it did not cool down.

"Very Satisfying"
tchowell41, 24 Septembre 2019

Very comfortable, clean, and contemporary. All the amenities you need. Great place to stay. I will definitely be staying with Glo in my future travels. I really don't need 200 characters to get the point across. It's a great hotel.

"Just the two of us!!"
Sherry-Billy, 20 Septembre 2019

This Hotel and staff was awesome! I would stay here again in a heartbeat!! Everything was clean and everyone was friendly!! The breakfast was very good! You can't beat the price for the town and everything was still close enough but far enough to get away from the hustle and bustle of downtown. We went to the museums and enjoyed a bit of the nightlife all in Nashville.

"Delightful sparkling hotel"
Nytex1130, 17 Septembre 2019

Traveling to DC- found this gem on the east side of Nashville. Hotel even has a laundry! Bright and clean, good breakfast with a range of food. Friendly staff, humongous king size bed room. Great TV channel selection. Not a good springboard for heading back into town but that wasn't our objective. A few pleasant and cheap eateries in the area.

"Wonderful place to stay!"
rnba1254, 11 Septembre 2019

Quiet, beautiful area. New hotel that was well cared for and clean inside and out.Superior staff and great choices for breakfast. Rooms were spacious and spotless. Had a bad first night experience else where and this was a great relief!!

"Love Glo"
rubyvino1126, 06 Septembre 2019

We were blown away! Great job Best Western. You are batting a million! This hotel was much nicer than the high end hotels!Listen people stay at Glo, you will not be disappointed!! The hotels was beautiful,once you walk in a very pleasant smell, smiles and greeting for everyone we met. The room was great, with barn bathroom doors that opens to the most beautiful, spacious bath and beautiful shower. The bed, oh my it is heaven. You feel like you are sleeping in a cloud. The shades on the windrow , yes that's right they are black out..So, yes I love Best Western Glo!! Congratulations Best Western

"Not your standard Best Western"
mfsinmo, 03 Septembre 2019

This is called a "boutique" hotel, with a bright modern interior with bright yellows and blues throughout lobby and rooms. Our room had good lighting and a comfortable chair. The bathroom was large with a good shower. Room had a refrigerator but no microwave. Room window did not open (a disappointment). Average hotel breakfast.

"Great Location & Great Service"
rachaelwilmoth27, 01 Septembre 2019

I stumbled across GLo when finding a hotel for a concert and was so impressed! It was in the exact location I was looking for, and a very reasonable price for being a new hotel in a prime location. And the staff was very friendly and helpful!! I will definitely be booking with this hotel during all of my stays in Nashville!! Highly recommend!

"Excellent hotel - would highly recommend (but no pool)"
janeenmk, 27 Août 2019

Great location - close to the airport and the interstate. The hotel is beautiful and the staff is lovely. Its so beautiful and modern. Breakfast is standard continental. The only downside is that it doesn't have a pool. If you don't care about that, then definitely book this hotel! It's very new so they're working out a few kinks but it's completely worth it!!

"First time in a Best Western and most likely my last"
Chris S, 24 Août 2019

This location was only 3 months old but wallpaper is already peeling off the walls, house keeping will not remove any trash that does not fit in the garbage can, coffee is out of date and the A/C is undersized for the room.

"great hotel to stay"
alabaferreira, 21 Août 2019

The hotel is an excellent place to stay in Nashville , took my daughter back to school in Vanderbilt University I love it and I will recommend this hotel to everyone a very clean and close to the university and downtown area.

"Not your fathers Best Western !!"
Dream36626987944, 18 Août 2019

Not your fathers best western ! Great modern look and the rooms are great. Our bathroom door handle was falling off and the walls are paper thin, but this is a great hotel! Extremely close to airport and opry mills .

"Great stay with my husband of 47 years."
Chocff, 14 Août 2019

Beautiful new hotel with classy mid century modern decor. Loved the hardwood floors in the room and enjoyed a hot shower with a rainfall shower head. Room was quiet and lobby is surrounded by trees not concrete with mostly windows to enjoy the view. Breakfast was also better than usual at a hotel that offers a free breakfast

centralplains, 08 Août 2019

Very clean, sleek and modern. Quiet rooms and very spacious bathroom. Hotel staff very friendly and helpful. Had a very late check in. Basic hot breakfast, but good. Overall good value and recommend to anyone traveling.

"Best hotel we've ever stayed at !!!!"
RoseGold2121, 08 Août 2019

Nice quiet location, very friendly and welcoming staff here. The hot breakfast was awesome, the eggs and sausage were both fresh, hot, and great tasting, as well as the waffles you make yourself. Very clean rooms with very comfortable beds & pillows!!! The bathroom is very nice with the lighted mirror and the shower is amazing!!! Booked online & check in was a breeze, as well as checkout!! We highly recommend staying at the GLo Best Western and will be returning here ourselves when we visit Nashville again!!!

"New hotel with substandard service"
DCRNAS, 07 Août 2019

Hotel was nice from the outside. It is new so you expect new and clean rooms. However services were substandard. they didn't acknowledge my diamond elite status and didn't offer me gift /points. I had to mention to make sure my points are credited. They don't have "do not disturb" tags. The staff refuse to provide additional towels when asked .The food selection was sub par. The noise from the other others and floors bled through the wall. I have been woken up several times due to these noises.

VsopTommy, 06 Août 2019

This hotel was perfect for a stopover close to the airport. The hotel was clean and fresh. The rooms were really spacious. Free and good wifi + free parking. The hotel does not have a restaurant, but there are a few restaurants just around the corner. This hotel is maybe not the closest option if you wanna do sightseeing downtown. But if you want a quiet and nice hotel a bit away from downtown, or if you need a hotel close to the airport this is an excellent option. Even though there are traffic around, but by land and sky haha, the rooms are really quiet. The beds are also excellent! I had the best sleep there in a long time.

"Short vacation. Stayed at this hotel 4 nights for a mini vacation on our anniversary."
Onceinandout, 04 Août 2019

The hotel opened only 2 months ago, looked very up to date and is in a great location for many attractions. However, we experienced a number of problems.. The front desk people were nice but one of the breakfast area attendants was not nice - had an attitude toward customers if asked a question. Coffee was luke warm every day and we reheated in microwave.. The room didn't meet cleanliness expectations, especially for a new hotel. Dirty floors in our room were never cleaned the entire visit.. White socks got filthy walking around the room. Shower was not well cleaned. Our stay was 4 nights and every day we had to go to lobby for supplies ie. towels, shampoo, soap, toilet tissue, water cups. Ice bucket was never serviced the entire stay and dirty cups not removed from room. We had to request a change of bed sheets after 3 nights. The breakfast was good for a hotel this level. Breakfast tables were not kept cleaned. We noticed several people (didn't seem to be guests and not sure if employees) hanging around in the lobby area most times day and night. In our opinion this nice new hotel is not being kept very clean and will become less appealing over time if not given more attention. We plan to visit this area again, but will not plan a stay at this hotel.

sumitp41, 01 Août 2019

Stayed at this property on our way back home. The staff at the property go above and beyond to meet your needs, the hot breakfast option was good. No complaints. Already made reservation at this property for my September trip!!.

"Gorgeous New Property"
432MichelleB, 29 Juillet 2019

This hotel is beautiful. The decor and fixtures are wonderful, clean and elegant. The staff was top notch, very helpful and SO kind, gracious and patient. I will definitely recommend and stay there for future visits. Breakfast was amazing, hot food well prepared and hot, and SO many options. I just wish it stayed available later than 9 for us non-morning folk, haha though I understand why it isn't. Bed was SUPER comfy! I have a really great bed at home, and so sometimes hotel beds can be.....somewhat of a struggle, but this one was fantastic, and I LOVE LOVE LOVE all the pillows! **Edited to add: Shower was not super hot. Not sure if this is a problem, or a feature, LOL! Since a few others have also remarked on that, perhaps someone at the hotel can take a look and address? Either let us know that's how it's set up to be, or have your maintenance folk check it out?***

"luke-warm shower"
paullG6796KM, 28 Juillet 2019

New hotel; few room furnishings ; slightly overpriced; luke warm water in room; desk lamp was removed and not replaced; courteous staff; plenty of parking; no pool; obviously an economy-model Best Western; good location

bobbihutch, 27 Juillet 2019

This was a very nice property. Husband and I both enjoyed the stay great breakfast. Staff were very friendly and helpful with surrounding areas. Hotel beds are comfortable. Enjoyed coffee in room and well supplied. Would highly recommend.

"A Gorgeous New Property"
432MichelleB, 22 Juillet 2019

This hotel is beautiful. The decor and fixtures are wonderful, clean and elegant. The staff was top notch, very helpful and SO kind, gracious and patient. I will definitely recommend and stay there for future visits. Breakfast was amazing, hot food well prepared and hot, and SO many options. I just wish it stayed available later than 9 for us non-morning folk, haha though I understand why it isn't. Bed was SUPER comfy! I have a really great bed at home, and so sometimes hotel beds can be.....somewhat of a struggle, but this one was fantastic, and I LOVE LOVE LOVE all the pillows!

"Nashville concert visit"
zacharyg195, 21 Juillet 2019

My wife and I stayed here for 1 night, and were initially pleased. When we arrived, we were greeted by the two ladies at the front desk. Then, a man came in and started cutting a tile with a very loud saw. I would think he would come during the period of time after guests have checked out. The elevators were very hot and humid. However, our room was very clean and modern. We did not have any hot water for our showers in the morning, and that is one thing I look for in a hotel. I saw other reviews had the same issue. The breakfast was average, but still good. As we were preparing to check out, the maid knocked on our door an hour and 15 minutes before check out time. She said we were due to check out and that she had to clean the room. I have never had that happen to me in a hotel ever. That did not set well for me. Overall, our stay deserves the 4 star rating. Many of these things are trivial, but still should have been done better. It was an enjoyable stay despite all of these things.

"Nice and clean but lacking"
Trail483925, 21 Juillet 2019

We stayed at Glo in Asheville and it was wonderful. The next evening we stayed at Glo in Nashville and it was not as nice, especially to be the same brand new hotel. The elevators were very warm and musty. Our first room the shower door fell off and the second room the faucet moved (a lot). The hotel also has a very bad A/c issue and ran out of hot water. Nashville needs some pointers from Asheville. The staff was amazing though!!!

"Overnight stay"
Russell Y, 20 Juillet 2019

Stayed here to catch a flight to Seattle from BNA. hotel with friendly staff in very close proximity to the airport (BNA) plenty of places to eat and many deliver. Will certainly stay here again when I'm in the area.

"New colorful hotel"
RON G, 18 Juillet 2019

The hotel was new and very modern. The front desk people were very nice. The only problem we had was the room was a little dirty. Maids didn't clean floors or shower very well. Stayed three days and the maids didn't refill towels and toilet paper very well. Didn't dump trash cans daily either. The entry and breakfast were very good. I didn't care for all the people hanging around in the entry all the time.

"Loved this place"
Robin C, 15 Juillet 2019

The lobby was spacious. Breakfast was delicious and included many options. I loved the decor of the room! We booked this at the last minute after our flight to Nashville was delayed causing us to arrive at 2am and we didn't want to cause trouble with the host of our Airbnb. It was reasonably priced and a beautiful hotel.

"stayed while visiting nashville"
peggy2525, 14 Juillet 2019

when checking in we were waited on by Meredith who was very pleasant and very helpful about the area and was able to answer our questions and Regina was at the desk and as was very pleasant as well the hotel was clean, was hard to find any negatives during our stay, was located out of the main traffic craziness excellent place to stay

"Great New Property Near Airport"
DamonSoul, 14 Juillet 2019

This was a great new property near the airport. Gave me the look and feel of hotels when I stay abroad. would definitely stay here again. Probably not the best size room if you were bringing a family but it's perfect for business or single person/couple travel.

"Strong on appearance and amenities , poor on service"
amishjeff, 11 Juillet 2019

The hotel and staff were very nice. The hotel was clean and aesthetically pleasing with it's retro/modern/deco decor. A little hard to locate due to NO signage on main roadway. GPS actually took us to another hotel next door. The hotel was opened only a couple months ago and was very clean and functional. Breakfast is served but was CONSISTENTLY LATE and lacked fruit selection. 6am should mean 6am,NOT 7ish...Parking was well lighted and plentiful. Secluded off main road allowed for a quiet atmosphere. Would visit again and hope that they have breakfast issues figured out.

"Brand new and so convenient!"
Lindapie7, 09 Juillet 2019

Great friendly staff, very nice room, and really close to the airport. Also Downtown Nashville is just a 10 minute ride, Awesome Value for the money, I would totally stay there on my next visit to Nashville. Linda H.

"Full Gospel Conference"
Cassandra B, 05 Juillet 2019

July 2019 was in Nashville Tn. for the Full Gospel Conference at Grand Ole Opryland. The Glo hotel was close to Opryland and many other things. The staff was very kind and wonderful. Regina was very helpful.

"I highly recommend it! My room was amazing! Bed was comfy. Rol"
Tracee C, 01 Juillet 2019

My Room was amazing. Everything looked very modern. My bed was amazingly lush and comfortable. The Room was very, very clean. The next time that I am in Nashville I am definitely going to stay there again.

"Fresh & New"
jburd09, 01 Juillet 2019

The property was very new, so some parts had an unfinished feel, for example there was no shelving in the shower to place toiletry items, they had to be placed on the floor. Otherwise, the room was clean and the modern decor was very welcoming. The website did mention a sunbathing pool deck, but during my stay I was unable to locate a pool. Staff were super friendly and welcoming. When we arrived the cleaning staff and accidentally left our door ajar and the general manager offered to change our room for peace of mind - we declined because it wasn't a huge issue and it did not occur again while we were occupying the room. Overall, a great place and we would definitely go back.

"Great Stay"
Nomad56827327731, 30 Juin 2019

I particularly like the wood floors, very well kept. Breakfast was great, never out of anything even with a full breakfast area at 9:45 am on Saturday. Very quiet rooms as there was a family reunion going on and we Never heard anything.

"First time at a Glo"
willis_w, 30 Juin 2019

It's a contemporary design and on par with most modern, reputable brands. This is a few miles from the airport and right by the highway, so it's a good choice if you're flying in or out. FYI They're a member of best westerns rewards program.

henrymc65, 22 Juin 2019

Hotel is decorated in a very modern theme.It has only been open sense May.The staff on duty was very nice & helpful. Our room was clean quiet & comfortable with large walk in shower.It has a large breakfast area & has average hotel breakfast. It does not have a pool, but is supposed to eventually have one. It has charging ports for hybird electric cars. I could not find building number in GPS, but hotel was very easy to find right after tuning on the street. Short driving distance from local attractions.

"Great Cool New Hotel"
the_gambles10, 22 Juin 2019

Tucked away behind an older, rundown hotel on a residential street. Sort of looks like a hotel merged with an Apple Store. Sleek, clean. Good breakfast. There is no pool, so I'm not sure if the kids will like it. But a good fitness center and beautiful lobby and sitting area. Easy access to downtown and near Opry Mills for shopping.

"Excellent Stay!"
drewgal, 20 Juin 2019

We were thrilled to find this newly opened hotel during the week of CMA Fest at such a reasonable price. I'm guessing a lot of people were unaware of its existence since it was so new. Unlike some hotels in the airport area, parking was not a problem for us. Everyone we encountered at the front desk was friendly, every employee in general we encountered was friendly, in fact. Our room featured 2 queen beds, and I was surprised to see that there is no carpet, at least none in the room we were in. As another reviewer mentioned, the tv is mounted on the wall with the bathroom behind it. The bathroom featured a shower stall, which I loved. There was a sliding door for the bathroom, when the bathroom door is closed, a closet is revealed in the sleeping area which had a small shelf, as well as an iron & ironing board. There is also a desk area in the room with a small coffee maker and mini fridge, and an area with drawers and a chair. The room had a minimalist feel, but that was fine with us. There weren't a lot of other guests while we were there, I feel like it's because of the newness, so I can't really speak to the noise level other than to say it was quiet and peaceful for us while we were there. Complimentary breakfast is offered in the lobby, and was pretty typical. Overall, a great stay, a great value & a fantastic staff - we would definitely stay here again!

"Great Location & Beaufitul Hotel"
karen w, 19 Juin 2019

Loved my stay at this brand new hotel. Very clean and staff was friendly and helpful. Located right by the airport. Beautiful hotel with great amenities. If you are visiting Nashville I would recommend staying here!

"Beautiful & Friendly Staff"
Ashley W, 18 Juin 2019

This was my first time staying at a Best Western Glo and I will definitly be staying again. Beautiful hotel with very friendly staff. Rooms were in tip top shape. Very clean. If you are coming to Nashville and looking for a place to stay, this is your spot! Will be staying again in the future!

"Convenient Location & Excellent Customer Service"
David M, 18 Juin 2019

Location was super convenient to BNA, amenities were excellent, staff was super friendly and professional in all aspects of customer service; nothing short of 5-star with our overall experience. After several subpar past experiences with overnights in Nashville, I have finally found THE hotel that meets all of my expectations. Keep up the good work, can't wait to visit again!!

"Beautiful new facility!"
Alex D, 18 Juin 2019

Upon arrival we were greeting by smiles and genuine hospitality despite the busy afternoon timing of our arrival. The hotel is beautiful, clean and perfect for our family. Just what we needed for our little weekend get away.

"Five Stars"
tennessippi, 12 Juin 2019

Great hotel with great staff, amenities, and all-around service. Will be staying here for future visits. I highly recommend this hotel anytime you need a place to stay when visiting Nashville for business or pleasure.

Jim A, 12 Juin 2019

The hotel was very clean, up to date on amenities and VERY reasonably priced. The staff was very friendly and a pleasure to work with. I'd recommend this place over others that are twice the price. We look forward to staying here again.

"Absolutely Loved This Hotel"
Scenic560416, 12 Juin 2019

Great hotel and ideal location! Very friendly staff, they were attentive to our needs. Beautiful and comfortable rooms. We enjoyed our stay at Glo and would stay here again. Delicious breakfast! This will be our go to hotel in Nashville.

"Good Branch of Best Western"
LAB20, 07 Juin 2019

This is a brand new hotel (apparently opened about 2 weeks prior to our stay- stayed late May). As this is a new hotel, they are working out some kinks. We were on a cross country trip (reloating) and wanted some place to stay that was close enough to downtown Nashville without being in busy areas as we were traveling in a Uhaul. This hotel was in a good location. About a 15 minute Uber drive away from the Country Music Hall of Fame/Broadway area. A Dunkin Donuts, Subway, and a Mexican restaurant were up the block from the hotel if needed. The hotel is hidden from main roads which provided some safety. Decently priced compared to other hotels in the area. During check-in, there was some confusion regarding the correct wifi code as the one originally provided for guests wasn't working. We ended up getting different codes later in the day. Internet was slow to connect. Otherwise, check-in was was easy and efficient. There is coin-operated laundry in the hotel. As one of the front desk attendents said, this hotel is "very Millennial". Very streamlined, simple, and clean. A refreshing concept compared to some other hotels on our trip. I liked the layout of the rooms- TV was on the wall sharing the bathroom to prevent TV noise leaking into adjoining rooms. The beds were like clouds! Best beds so far from any hotel- the front desk attendent said they are gel-topped. Good firm pillows as well. A little mini fridge was in the room. Bathroom was large with a stand-up shower. We noticed that water was leaking from the shower door and created a puddle near the shower- we mentioned this to the front desk upon checkout. You do hear guests walking in the room above you. Breakfast was included. The scrambled eggs were the best hotel eggs I've ever had- light and airy, almost melted in your mouth. I liked the yogurt machine with toppings (crasins, granola, and shredded coconut). My only complaint with breakfast was the lack of attention from the attendent. The sausage had run out prior to him starting to make more. It took about 10-15 minutes for him to bring out 5 sauage patties. He was making more links and patties at the time but it took about 5 additional minutes. Overall, enjoyed my stay at Glo and would stay here again. You need some patience in the beginning as they work out some kinks as they are a brand new hotel.

"The bar is set high "
josephbN9103UC, 06 Juin 2019

This hotel is absolutely one of my favorite properties in Nashville. They set the bar high for all other hotels in the market. The front desk is sharp and ahead of the game, rooms are pristine, breakfast great, and the management gets it. I will definitely be back!

"NO SHUTTLE/Terrible customer service"
jens836, 29 Mai 2019

If this is a Best Western, it's the worst one I have ever experienced, and I stay almost exclusively at Best Westerns. We were stranded in Nashville due to flight delays. We needed a hotel near the airport, WITH A SHUTTLE, another Best Western listing for this hotel stated it included an airport shuttle. When I called the front desk at10:30 PM on Memorial Day, I was informed there was no shuttle. The male working the front desk had zero customer service skills; he offered to call his manager, was gone for a minute, then claimed the manager wasn't answering. I told him to cancel my reservation even though it was a non-cancellable, non-refundable booking. He agreed and then hung up on me! Never once confirmed who I was (I had never given my name), never gave me a cancellation confirmation. I called back and asked why he hung up on me. "Oh, I thought the conversation was over" I asked if the reservation was cancelled, he said yes. I asked how that was possible, since he had never once confirmed who I was; did I have a cancellation number? Would I get an email? "Uh yeah" Never got an email. Still don't know if I've been refunded. The only way I knew the reservation was cancelled was by logging in to my Best Western account.

"Brand New Hotel"
vishalabanker, 24 Mai 2019

Great location, brand new hotel, very easy to get in and from the BNA Nashville airport. Very clean and great staff. The interior of the hotel is so nice and neat, a must stay place next time you are in the Nashville area.

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