Best Western Plus Hotel McDonough Inn & Suites, Mc Donough

Really nice place to stop on our way back home from Florida No surprises ........... the hotel was as advertised It was quiet, clean, comfortable and best of all .....NO Pets !! Staff were all polite & respectful

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 288enricos, Good day! Thank you for leaving your five-star rating of our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the hotel to be clean and comfortable. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

This hotel is being renovated so will hopefully be a 5 next time we stay. Our fan in bathroom which was also the bathroom light sounded like a jet engine and leaked on us in morning. The weirdest thing was a note left in our room telling us they had just cleaned carpets, sofa and chair so we were not to sit on them for 24 hours as they were still damp!. We are a Best Western Diamond Select member so thought they could of put us in a room that we could at least sit down someplace other than the bed. Maybe it was because we used a free certificate. Otherwise everything else was very clean which is always a big plus so almost gave it a 4.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 448megs, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am very sorry to hear that you experienced such unusual inconveniences with the carpets, sofa, and chair during your most recent stay with us. We will fix your complaint about the fan, light in bathroom and already reported it to our maintenance staff. Please keep us in mind for your next stay in the area.

I called the hotel before making a reservation to make sure that the indoor pool was functioning the day before. Upon arrival they informed me that it was being renovated. I had my eight year old daughter with me, so that was kind of a big deal the entire hotel smelled like cleaning chemicals, as if to mask the odor of, something else you can tell they are trying to renovate but if you look closely things are very worn all of the silicone around the tub in the bathroom was chipped and peeling, etc.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi mcraver76, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want our guests to enjoy the pool and to find our amenities to be accommodating. We are sorry that we failed to do this during your most recent stay. Allow me to forward your concerns to our management team so they can discuss this at one next meeting. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

We planned to stay here, because it was rated well on Tripadvisor. We walked in to book in person. I asked to see the room first. The front desk person seemed annoyed, but walked my husband and I to the room on the main floor. My first impression was that it looked okay, but then we realized that the tile floor was extremely slippery. The employee explained that the carpets had just been cleaned that day. They were still wet! She said every room was the same...wet carpets! It's hard to believe that they would expect people to stay in rooms with wet carpet. It's especially bad to have the dangerously slippery tile floors. All 3 of us left wet footprints as we walked back toward the front door of the hotel, LOL! Needless to say, we did not stay here. We found a very nice hotel elsewhere in the same area.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi familytime000, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am so sorry to hear about the inconvenience that you experienced with the carpet and floors. We are always looking for ways to improve the guest experience and your input helps us do that. I hope you will return to see how we continue to grow and evolve.

What a great stay we had here at Best Western everyone was so nice the breakfast was great me and my family appreciate so much we stayed for a week in a half as a EF-5 tornado hit my city of Griffin, Georgia thank you all so much

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 669latashiab, Thank you for your compliments to our staff, hospitality and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We will happily share your comments with Georgia and we look forward to seeing you soon!

Hotel room is spacious, whole facility is neat and clean. Staff is courteous and efficient. Parking is well-lit and convenient. There is a little road noise, but not enough to bother me. Price is very fair.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi scoobapad, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are excited to learn of your five-star experience at our hotel and hearing about how our efforts to give you a pleasant experience have been successful is very rewarding for every member of our staff and management team. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area!

While the hotel is a bit dated it is apparent that they are in the process of updating/upgrading rooms section by section. We slept so well that we actually overslept a bit. Every member of the staff I encountered was helpful and pleasant. I did my research on Trip Advisor before making a reservation and we were happy with the choice. We'll definitely stay at this hotel again when traveling through the area.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi FSB1980, I am happy to learn that you enjoyed the value and thank you so much for your kind compliments to our staff. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

100% Recommend. We only spent one night at the hotel, it was very quite and peaceful. But overall the room was spacious, bathroom was clean, the staff was nice. Best Western is my go to hotel. Would book again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Road721734, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you with the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. Once again, thank you for your recommendation and we look forward to seeing you again!

We have stayed at many hotels along interstate 75 over the years traveling back-and-forth from Ohio to Florida. This is without a doubt the nicest hotel at which we have ever stayed. The room was large, clean, and comfortable. The staff was courteous, helpful, and professional. I hope all other Best Western plus hotels are as nice as this one, as I plan to seek out more during our travels.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello sprobst2022, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality, and cleanliness of our guest rooms. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

It's a nice place. Warm welcome from the nicest desk clerk. Elevator does not leave a real good impression— we took the stairs after one ride. Nice breakfast. Lots of choices. Upon arrival we immediately went next door to eat and that Applebees was nice, also.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Impalaguy , Thank you for your compliments to our staff, hospitality and breakfast layout. I am happy to hear that you had a great time at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

The best western in McDonough ga was dated. Based on the hallway smell I want to say it's a pet friendly hotel. The location was okay but some other businesses had foot traffic that was concerning. The building needs to be updated and deep cleaned. Now for the staff they were great! They were very informative and helpful with each of my requests or concerns. The staff saved this stay for me. As a suggestion put the building the same condition of the staff, I will return

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Ja_glov_er333 , We are delighted that you found our location convenient, we thank you for sharing this heartfelt review of our hospitality and accommodations. However, we're sorry to learn that your experience was anything less than exceptional due to the problems that you encountered. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We can't wait to show you how we continue to improve based on feedback like yours.

The room floor was covered in dog hair and crumbs, 3 of the towels in the bathroom were dirty and folded/placed to look clean. For the price paid it was very disappointing. Would not stay again. Though the staff was very welcoming and professional

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Akcon21 , Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property and were reviewing your comments with our housekeeping team to make sure all needed improvements are made. We do appreciate the compliments to our front desk staff and we are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. Please keep us in mind for your next stay in the area.

Room was okay. Price was reasonable. There was only one elevator and it was noisy, must be old, a little worrisome. Located near the Interstate and it could be noisy from the highway. Applebee's is right next door, if you are into that. There must be a police station nearby, because we heard a lot of sirens during the night. Breakfast, which was served in a dark room, was okay. There was scrambled eggs, potatoes and the thinnest bacon I ever seen/ had. We were supposed to stay here on our return trip, but wifey nixed it. She did not like the property. So we stayed somewhere else.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi cdrake3460 , Thank you for taking the time to complete our survey and share your experience! We appreciate your feedback regarding the elevator as this will help us to continue to improve upon the guest experience. We are sorry for the uncontrol road-noise, that our location is too close to the highway for your comfort and convenience. We hope you'll return to enjoy a better experience with our breakfast as well.

I am very thankful this location exists. It is a joy to stay at Best Western Plus hotels because the service, rooms and amenities are often superior to other Best Western hotels. I was surprised how quiet was my stay was and the rooms and beds were clean. And the food was very good for full breakfast hotels. I will definitely come again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Brian , Thank you for letting us know how impressed you were with our breakfast service , cleanliness and amenities. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

I have stayed at this location once or twice each year for the past several years. Always a nice room at a reasonable rate. This year we checked in late. Took a while to find parking away from the groups arguing/fighting in the lots. Got the next to last room. Room had dirt in the entryway, blood smears on the bathroom floor and a massive urine stain in the center of the made bed. After too much discussion with the front desk, we got their other remaining room. The overnight stay was far noisier than previous visits. Overall, the quality of the stay has been declining over the past few years. This visit will probably be our last.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Vumaster , We appreciate your loyalty and we are deeply saddened to hear that you are seeking out other hotels due to the lapse in service you experienced during your recent stay. We are so sorry to hear about the difficulties that you experienced in the parking during your recent stay with us and please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

Nice large room but a bit dated. The whole hotel smelled really bad. Luckily we were able to get used to it. The price was higher than you would expect for the condition of the hotel. This hotel would be a 1.5 star but we paid for a 3 star.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Jason , Thank you for taking the time to complete our survey and share your experience! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry that our hotel did not smell fresh, and for the inconvenience this caused you. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We want you to experience the best value for your money, to feel comfortable, and have your expectations exceeded; we hope that this will be the case during your next stay with us.

This hotel is wonderful place to stop before fighting Atlanta traffic. Easy access from 2 exits with multiple restaurants available. Rooms are spacious with small refrigerator. Like the sofa and writing desk.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Red, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Staff was friendly and professional. Hotel was very clean . Bedroom was big. Breakfast had a nice selection. Good location-close to stores and restaurants. I will be staying here in the near future. It met all my expectations.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Rebecca, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five-star accommodations and hospitality that we strive to show to each guest, during every stay. It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

Clean and comfortable they only problem is that they didn't have biscuits and gravy for breakfast maybe next time. Otherwise great hotel worth the stay and will stay in the future easy access off the highway

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Edward, Thank you so much for your heartwarming review. We are happy that you had an amazing time and we greatly appreciate that you've taken the time to share your five-star experience at our hotel. We will also be working on improving our breakfast service, we promise better options next time. Thank you for the great feedback and we look forward to serving you again.

For a room on Memorial Day weekend only costing $70 total I was very impressed. Did not expect the quality of renovations. In my opinion this room could've easily been twice what I was charged. For a dad traveling from Florida to Atlanta to visit his oldest serendipitously this place easily budgets an extra hundred dollars back to spend on doing something with your kid.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Troy, Thank you for your kind comments and 5-star rating! We are happy to learn that you enjoyed the value and we were able to provide you with a comfortable experience. We are looking forward to seeing you and your family again here at the Best Western Plus Mcdonough Inn & Suites!

The mattress was the best. They were very comfortable. Even my husband was impressed. There was adequate parking for the handicap guests. I spoke with the supervisor of housekeeping, she was very professional.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Boligee, Thank you for letting us know how impressed you were with our mattress and that you have rated our hospitality and accommodations so highly! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

We stayed in the king suite. The hotel and room we're clean, pillows were comfortable, the bed was a little firm for us. We liked the slightly larger refrigerator with a small freezer because we travel distances and usually have food and freeze water bottles to keep things cold(less messy). We did wish the room had a coffee maker and I would have liked a TV in the sitting area as well and not just by the bed. Hot breakfast was good.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Curios, Thank you for your kind comments and review regarding our high standards of cleanliness. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is great to hear that you enjoyed the breakfast as well, and we are looking forward to your next visit to the area!

We took the only room left and it was a handicap room. Shower, without a sill, worked very well for us. Room was quieter once we turned off the heater/AC unit. Breakfast was good but not very many healthy options.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Passport, Thank you for your compliments to our staff, hospitality, and breakfast layout. It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! We hope to see you stay with us more in the future as we promise to push our services better to provide you with the most pleasant stay that you can find. We thank you that highlighted our strengths in your review. May you return again soon and feel at home just like the last time!

Everything from the lobby, food area, hallways and rooms were very clean. The breakfast was good and provided a variety of options. The staff was always cleaning rhe area for other guests to dine. I always like their wonderful southern hospitality.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi vickymonts77, Thank you for your kind comments and 5-star rating! We are so happy to learn that you enjoyed our staff's hospitality, breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We appreciate the great review and look forward to working with you again soon.

Enjoyed our overnight stay. The hotel, our room, and bedding were exceptionally clean. Beds were very pleasant, very restful sleeping conditions. Complimentary breakfast was enjoyable and served its purpose of refueling travelers for road trips. Appreciated the hotel discount at Applebee's, a walk-to location at end of hotel's parking lot. Staff was friendly, helpful, courteous. Only thing missing was a night light for the room!

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
ExpectsFairDeal, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. We are so happy to learn that you enjoyed our staff's hospitality, breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We appreciate the great review and look forward to working with you again soon.

We were passing thru GA and just wanted a nice and clean place to stay for the night. Mcdonough exceeded our expectations! Our king size suite was very large,clean, and welcoming. We slept well and enjoyed the relaxing down time we needed after being on the road all day. In the morning we had a hot breakfast that was very good. (I love those waffles!) The staff was very warm and friendly when we arrived and thanked us for choosing their hotel when we left. Highly recommend them!

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Cmoo73, Your five-star review means a lot to us! Thank you so much for your compliments and great review of our hotel! We take pride in our staff, cleanliness, and the quality of service that we can provide for our dear guests. We also appreciate your appreciation of our breakfast menu as we try our best to satisfy our guests as they stay with us. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.

We make this Best Western Plus a must stay when heading to and back from Florida . Our room was well laid out and very quiet; which is very important as I am a light sleeper. Breakfast was excellent with all my requirements. I noticed great detail to ensuring the breakfast area was extra clean.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello Edwin G, Thank you for leaving your five-star rating of our hotel. We appreciate your compliments with our breakfast and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you with the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!

Stay here in January have stayed here many times, this was our worst stay. Our room smelled like someone was smoking before us, wonder if they were charged the $100.00 that everyone has to sign. Wanted to change rooms, but wouldn't had to get the cleaning staff to spray the room.There was no coffee maker in the room said they removed them all, the pool was under maintenance so closed wasn't informed about this. This hotel is a plus which most differently is not. Won't be staying here ever again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
ivywilson66, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. Your very detailed negative review of our facilities and cleanliness is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. We also do engage in deep cleaning processes right now as guest satisfaction is our top priority. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.

The front desk staff had 0 personality, very unwelcoming, rarely made eye contact or acknowledged guest presence. They were usually on their phones or having personal conversations that we would have stand and wait until they felt the guest was important enough to pause for. The room was surface clean, but there was hair between the headboard and mattress.. we had to clean the headboard because it had something disgusting smeared on it from previous guest. Housekeeper (1specific individual) was very unprofessional… I hate that the only way I can describe her is GHETTO!!! She spoke to you as if you were an irritating family member instead of a guest. We needed to stay an additional night and decided to go to JW Marriot… we received a deal that we paid the same price … I guess I've learned my lesson… I figured from reading the reviews that this would be a pleasant experience… I will never book a 2.5 or 3 star hotel (basically a motel) again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
NikkiL78HTX, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and we want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We sincerely apologize for the service you received from our front desk staff at that time, which made your stay less pleasurable. Please allow us another chance to serve you better next time as we are investigating the matter with our staff. We are in the process of retraining our staff to further better our services in handling our valued customers. Rest assured that in the coming days, we will be offering a much better stay. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Nice hotel and friendly staff. Only spent one night and I would give it a better rating except I had people banging on my door in the evening because they double booked my room. It was resolved when staff came up to make sure I was who I said I was. Then at 5:45 am I was awaken out of a dead sleep because the hotel alarm went off, briefly. They did offer a very nice breakfast which was greatly appreciated. Would I stay here again? Yes.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
charlenec48103, Thank you for your compliments on our staff, hospitality, and breakfast layout. We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed. Yes, a hot breakfast is offered at the hotel. Breakfast is the most important meal of the day and our meal service is the perfect way to get it started! We are glad your stay was comfortable and we look forward to your next visit! We look forward to serving you again in the future!

Easy check in. Nice size room and the room and lobby were nice and clean. The staff was very helpful in returning an item we left in the room. Lots of restaurants and gas stations nearby A good place to stop for the night when traveling g on I-75 south.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
IndyBee, Thank you for your kind comments and 5-star rating! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping, and our friendly and welcoming staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

The experience was very excellent and the staff was very professional. The room was very clean. The breakfast and internet service was good. The location was very convenient to the restaurants, job training facility, Walmart, other places to shop and close to the freeway.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi walanthony, Thank you for your kind comments and 5-star rating! We are so happy to learn that you enjoyed our staff's hospitality, breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We appreciate the great review and look forward to working with you again soon.

Went here for a little R &R! The room was spacious and clean with all the amenities. The lobby area was inviting and the front desk staff was very nice. They advised that you could get 10% off at two nearby restaurants by showing your room key. Shortly after check-in I realized I'd forgotten some toiletry items and they were able to provide complimentary items. Check-in and out was smooth. I called the front desk twice for information during my stay and was treated courteously. Requested housekeeping the following day, really just to get fresh towels. The housekeeper pulled trash and remade the bed with fresh linens. The breakfast offerings were simple and filling. My only complaint was the AC was a little noisy and there was this random noise that sounded like a fax machine or dial-up internet. Overall, pleasant stay! I definitely recommend and will return.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
MoMocha76, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. Once again, thank you for your recommendation and we look forward to seeing you again!

My stay at best Western was awesome. I enjoyed everything the room was clean and wholesome. I recommend Best western to my friends and love ones. Great atmosphere !!!!!!!!!!!!!! I look forward to seeing there on my next weekend getaway. It was fun

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi rickeyallen3, Thank you for your kind comments and review regarding our high standards of cleanliness. We are so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to serving you again and giving you another five-star experience.

The room lights were meant for an operating room. The room was exceptionally poorly maintained and poorly constructed. The breakfast was inedible. There were noises from surrounding areas. The facility is poorly constructed.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi f2harrell, Thank you for sharing your experience, and we are so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. We hope you'll return to give us a chance to impress you with a five-star experience

staff was extremely nice, the pool was great but the advertised hot tub had been concreted over. the room was huge but dark. the bathroom was also very dark. they need more lighting. I would recommend this hotel its very close to the interstate and has restaurants walking distance, perfect for travel. clean and comfortable with a great breakfast.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi lanaw2013, Thank you for leaving your high rating of our hotel. It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. Yes, our hotel is located within short walking distance to the restaurant and stores. Your feedback about the room and the bathroom are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. Once again, thank you for your recommendation and we look forward to seeing you again!

While I was away on a business meeting, I received a call saying that maintenance needed to access my room to do work on a plumbing issue in the roam above mine. I had all of my personal belongings including my laptop, which was open in the room. I questioned the front desk lady and she said that the owner would be present. When I arrived back to my room, I went into the bathroom and noticed that one of the rolls of toilet paper had been used up completely. I went to the front desk to let them know this and she apologized and said they probably used it to clean up a mess/spill. That was it, nothing else. She did not offer to have my room cleaned or sanitized. In this day and time with the Covid stuff that we are dealing with and the ease at which people steal, I felt this could have been handled totally differently. I will probably never stay at a Best Western Plus again. Terrible experience

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
tcjb000, Thank you for taking the time to complete our survey and share your experience! We are deeply saddened to hear that you are seeking out other hotels due to the lapse in service you experienced during your recent stay. Apparently, the room has been clean and sanitized already. We treat cleanliness as one of our highest priorities, especially amid such a global outbreak where guests are all the more concerned about their overall well-being and safety. Upkeep and cleanliness are very important to us, and we want our guests to have a top-notch stay with us. Our room service team is generally very attentive to guests' needs and we prepare the room thoroughly for upcoming guests.

The location and room was great. No coffee in the room and no coffee in the lobby. Person in charge of making coffee did not know how to make coffee! Breakfast area was not well stocked. Had to ask for juice glasses and like i said - NO COFFEE

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi James H, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are still operating with restrictions on our food service so we apologize if you did not enjoy the complimentary breakfast. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

This was an average Best Western. The staff was very nice. The fitness center was very disappointing. There were four machines which is perfectly fine. The problem was that two of them were unusable. Breakfast was okay. I thought it was a little pricy for what we got.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Companion769686, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We do apologize for the inconveniences that you experienced due to fitness equipment. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. We appreciate the compliments to our staff and we look forward to your next visit.

I used the pre registration in my email on the way to the hotel. After registering it charged my card, once i arrived to the hotel the woman said they didnt accept that type of card EVEN THO THEY ALREADY CHARGED IT!! So she said i would have to use a different card & wait 2-3 weeks for the money back on my original card. I was out $100 my entire trip!

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
madisonmosley, Thank you for taking the time to rate our hotel and to explain your experience. Please remember if there is a deposit that is charged to your card, as well as your room charge, it might look like a double charge. The deposit will be refunded upon check out if everything is acceptable in the room, and may take up to 7 business days to be returned to your credit card. Give the refunded deposit time to show up in your account, and then if you still have questions regarding billing, please call us at the hotel and we can discuss the matter. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Well maintained hotel with spacious hallways and room. Well appointed room, only missing a coffee maker. Comfortable beds and quiet, even though our room backed to the freeway. We didn't partake of the breakfast, although it looked good.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 901maxinec, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. Next time you visit us you may try our yummy breakfast. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!

Clean Hospitality and a great continental...yum! Just saying, that's the experience I had here and the price was well worth it, and I'm very picky about this. I had to find a place and was lucky to walk in and get a room to be honest. I was happy to find the price for the accommodations so agreeable to my situation, Although, the Card system was down and I had to pay cash I was still treated with

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
johndollar877, Thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!

Highly recommend this hotel. Very clean and friendly staff with pillow top mattresses. This is the second stay at this property and have had an excellent experience both times. Staff is super friendly

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi landona979, We are so pleased to hear that you enjoyed your stay! Thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!

Made a last minute reservation at this hotel, having stayed there before and had a good experience. The room was very clean. i did use disinfectant wipes for the usual high touch spots when I arrived; can't hurt! The provided toiletries were high quality. The AC unit is quiet enough. Internet was very fast, excellent Samsung TV. My room was adjacent to I-75 which is famous for the high % of truck traffic, so that does make the room noisier, but my white noise machine neutralizes that problem. Bed was comfortable. The breakfast has returned to the pre-pandemic level of offerings, and it was very good. I recommend this hotel for weary travelers.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello jwawker, Thank you for your kind comments and 5-star rating! It is wonderful to hear of the great impression we made with our amenities and services. Yes, hot breakfast is finally back. Breakfast is the most important meal of the day and our meal service is the perfect way to get it started! We are glad your stay was comfortable and we look forward to your next visit!

The room was well appointed but absent a coffee pot. The air conditioner worked very well and the bed was comfortable. I would return there and stay again. That was my 2nd stay at this hotel. The staff was professional and polite. The hot breakfast was good and consisted of hot coffee, hot eggs and bacon and sausage on the second day.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Brian C, Thank you for your compliments to our staff, hospitality, and breakfast layout. We are so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

We were traveling on our way to Florida. We stopped at Best Western. We chose them because they were rated the best in the area. They didn't disappoint. Lobby is clean and nicely decorated. Staff were friendly with nice smiles in greeting. Lobby was a pleasnat temperature. The room was clean with a nice temperature on arrival. Beds were comfortable. Room was nice and large. Check out was made very easy. The grounds also were taken care of nicely. The location was a little difficult to find but well worth it.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Nancy2801, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!

The McDonough Best Western Hotel was very clean and comfortable. The room was very spacious and the beds were very comfortable. The staff at the desk was very friendly and courteous. Check in and check out were very quick and easy. Would definitely stay here again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello jkornbau, Thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!

My wife and I once again enjoyed our stay here. The manager, Tyana, is so nice and does everything possible to make your stay enjoyable. We really appreciate her and her staff. We also appreciate Shy who checked us in so quickly and courteously. We will definitely be back. Thank you! Bryan and Kim

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Skalku, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Tyana is so happy that she can provide such an awesome experience for everyone. We hope to impress you again during your next visit and we thank you for sharing your experience.

We stayed here 2 nights. We were visiting friends in Mcdonough and wanted to stay near them. There were plenty of things to do in Mcdonough and the surrounding towns. We shopped, ate, and enjoyed a live jazz show. We did not have to go into ATL at all, which was nice. The hotel was clean and had everything needed for a pleasant stay. The complimentary breakfast was a nice touch. The young ladies who checked us in and out were very friendly and helpful. We had a good stay.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello Roy-N-Risa, Thank you so much for your kind comments and review regarding your most recent stay with us. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Tyana was amazing! She was very attentive and she communicated with me about everything I needed to know. She was patient and understanding! When I asked if she was the manager and she told me yes I didn't have to blink twice! Will definitely stay at this location again just because of her.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello 1EMAF2017, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Tyana is so happy that she can provide such an awesome experience for everyone. We hope to impress you again during your next visit and we thank you for sharing your experience. Have a great day ahead from all of us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

I called early to see if I could get an early check in due to a graduation in the afternoon. Shi was very helpful an got me a room very early. they also offered a FULL breakfast the first I have had since the pandemic and it was wonderful. Killer scrambled eggs the best I have ever tasted, bacon that was crispy, potatoes, what a wonderful breakfast !!!

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello Michael D, Thank you for your compliments on our staff, hospitality, and breakfast layout. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We enjoy sharing these reviews with our Shi and we all look forward to seeing you again.

Was very pleased with the staff and accommodations. The hotel was very clean, with very comfortable beds, nice free hot breakfast. The room was a suite with a sofa, refrig, micro, and desk. The only missing point was the maid service. We were staying a few days and they simply came in and emptied the trash, and straightened the bed, no new towels, no clean sheets, no replenishing of supplies.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
LindaRisden, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Maid service is limited for now due to covid. In an attempt to keep our guests and housekeeping staff as safe as possible, we are currently operating with reduced services. Sorry, this was not fully explained to you upon check-in. We look forward to serving you again in the future!

We had a great time. Place was clean and quite and staff was very friendly. Breakfast was good and the pool was clean my kids enjoyed it. Only complaint would be the Marijuana smell in the halls and stairwells

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello andreasO7853IU, Thank you for sharing the fun experience that your kids enjoyed at the pool. We aim to impress with our breakfast, hospitality, and comfortable accommodations and we are thrilled to hear of our success in this ambition. We're glad you had a great time with us and we look forward to serving you again. Take care and stay safe as you travel back home!

The hotel seems to be on the newer side or at least the condition of everything. Right next door to an apple bee's and a good mexican restaurant. Will be staying again on our next adventure to florida. The area seems safe and plenty of restaurants close by.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello bcsdco2, Greetings from Best Western Plus Mcdonough Inn & Suites! We can't thank you enough for your five-star rating of our hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience while staying with us near the Apple bee's and Mexican restaurant. Our team so excited to hear that we have been an important part of your travel convenience and we look forward to your next visit!

We stay at BW a lot and had chosen this hotel because of the hot tub photo on line and the heated pool. We had many other options! It was priced much high then our normal choices but we were going to splurge for the added experience. Upon arrival we signed up for our hot tub and pool time. Imagine our disappointment when we entered the pool room and the spa was cemented in!!! Why are the photos still showing it being active?? I'd like a free room certificate, or at least a partial refund. And please update your website! The clerk didn't offer any resolutions at all. And the pillows are not of good quality about the size of a sofa pillow, glad we brought our own.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello RPFDAM Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are terribly sorry to hear of your disappointment due to the pool and the spa. We are updating the website as soon as possible. Also, I do apologize for the discomfort you experienced with the pillows. It is our primary aim to give you a five-star experience and it is disheartening to hear that this is not the impression we left you with. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Just like name says it's the best. The staff is always friendly and helpful, the rooms are always clean and comfortable. The whole place from rooms to lobby to outside is always clean and inviting. I only stay there if you havent stayed there before atleast try it once you want be disappointed.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello O2220MEkimh, Good day! Thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. It's nice to be appreciated by our staff and Our management is always happy to serve you and we can't wait to see you again! 4 Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

I did enjoy my stay here. Free Coffee is the best! Complimentary breakfast does the trick to get your day started. The bed was super comfy. Everything worked well. I enjoyed the handicapped room even though I didn't need it.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello Cloris33, Good day! Your kind compliments mean so much to us, and we thank you for taking the time to share this review. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to welcoming you back during your next stay in the area. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Nice, quiet, and clean hotel with decent breakfast and indoor heated pool. Rooms are very large with a couch. The only complaint I have is the rooms are not very sound proof, we could definitely hear people in the hallway.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
I1504SQjenniferw, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving you again! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Quick summary: a clean, quiet, comfortable room that is suite-like with a sofa area as well as 2 beds. Friendly, professional service. Cooked breakfast or grab-and-go. To note: this is a wonderful property for its class, i.e. I am NOT comparing it to a 5-star resort. Still, like many Best Western Plus properties, there are many amenities: microwave, fridge, iron/bard, a number of drawers for your stuff, and more described below. We stayed in room #325 - two very comfortable queen beds, a sofa a coffee table, good-sized work desk. The bathroom has a tub/shower combination. Plenty of good towels, etc. Spacious stone counter top leaves a good room to stash your personal stuff. The complimentary toiletries include shampoo, conditioner, and body lotion. (I LOVE a real tub at the end of a long day -- get off my feet.) Very clean room; good housekeeping. The wifi and HVAC worked well. Even during COVID times, this property offered a cooked breakfast, or grab-and go. Breakfast was scrambled eggs, bacon, fresh fruit, cereals, English muffins and other pastries, juice. Due diligence: I missed the in-room coffee maker that is usually standard at BW properties, but MIA in my room. Perhaps it was because of COVID, but I've stayed in a number of other BW properties this trip and all had coffee makers. I love getting dressed with coffee. Yes, I could go down to breakfast and bring back coffee to the room. Unfortunately, there were no lids in the breakfast room to put on the coffee cups. Also: in a perfect world, the fan vent in the bathroom would not roar when the light is turned on. Friendly, professional service throughout. Good COVID safety practices, i.e. staff wear masks, encourage social distancing, etc. Nice public rooms. Easy enough to find off the highway. Only downside: there are no restaurants that are an easy walk from teh hotel, but there are a few a quick drive away. This is a second stay at this property in our travels. We'd be happy to stay again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Mme_X , Good day! Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Great place to lodge if you're looking for a hotel. The staff is very welcoming. The hotel is kept very clean and the breakfast is very good. Full of choices. It's worth every dollar spent. While enjoying this hotel you won't even consider the dollars you've spent. Adding you will be willing to return. Trust me!! YOU WILL❤❤❤❤❤❤❤

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi vmoore354, Greetings from Best Western Plus Mcdonough Inn & Suites, It is always a pleasure to receive positive feedback! Thank you for taking the time to share your experience, I am pleased to hear that our hotel was clean, you enjoyed the breakfast offered and our customer service was great. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

This location has very easy access on and off I-75. Check-in was a fast and pleasant experience.The only thing we missed was having a coffee maker available in the room. Hopefully, after a while (Covid) they will return coffee makers to the room. Nice to be able to have coffee in the morning without leaving the room.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
James H, Greetings from Best Western Plus Mcdonough Inn & Suites. Your comfort and convenience are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. We also appreciate your feedback regarding the coffee maker and we already informed our manager about this. We look forward to serving you again and giving you another five-star experience.

Very nice hotel. Easy access from I 75. Friendly staff an the breakfast was nice. Great location near a couple of restaurants within walking distance. We didn't use the pool, however it looked nice. Definitely will stay there again.

Guest Relations Manager, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Lutmi , Thank you for your compliments to our staff, hospitality and breakfast layout. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Stephanie and we look forward to seeing you soon here at the Best Western Plus Mcdonough Inn & Suites.

Totally recommend this hotel. Brightly lit, neat and clean exterior (felt safe during my stay). Large lobby with efficient, courteous staff. Spacious, spotless room and nice complimentary hot breakfast. Check out was easy. Just drop your key off at the front desk. No checkout paperwork needed.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi geriwhite55, Good day! It is very heartwarming to learn that you enjoyed your stay with us and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

We stayed here during Supercross at Atlanta motor Speedway. It was a decent rate and there is a lot around the area to do and eat. Their pool is working, however you have to sign up for a one hour time slot with only six people allowed in the pool. If you have less than six people in your party you can write down That you want to be alone or share. So Some sign ups only had two people and they put down alone. So those two people got the pool for one hour by themselves when four more people could've joined in. What a waste of a pool and I know a lot of people missed out on using it. That was probably the biggest drawback.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
kobe104 , Greetings from Best Western Plus Mcdonough Inn & Suites. Thank you for your high rating of our hotel and for taking the time to share your experience! I am very pleased to learn that you enjoyed the breakfast offered at our hotel. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

I chose to stay here because the beds are usually very good and in makes the room worth a little more. Sadly that was not the case. I had the king size suite. As soon as I pulled the sheet back the tears are the 1st thing seen. Didn't realize the Best Western shops 2nd hand stores. Oh wait. even a second hand store would NOT sell torn sheets. Also. Get some new beds. At 100.00 a night your customers deserve much better. Also as I was checking in an older man came down and ask for maintance. The woman working said there was no one there but ask what the problem was. He told her his toilet seat is so loose. He is afraid he might fall. Woman working quickly dismissed his issue by saying, thanks for telling me, I'll let maintenance know in the morning. 1st housekeeping would have noticed, shame on them for not saying anything 2nd He should have been moved to another room! They were not full. Customer service here leaves a lot to be desired if you treat your guests this way. I will pass on this Best Western on all future trips.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
991missyp, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are deeply saddened to hear that you are seeking out other hotels due to the lapse in service you experienced during your recent stay. I do apologize for the sheets and your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We look forward to serving you again!

If you're looking for a very clean Hotel wonderful staff with every commodity you need then you have found it at Best Western in McDonough. I absolutely had a perfect stay. Really love their breakfast

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Beckamadden40, Your review is very impressive and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Wishing you a safe and beautiful journey as you travel back home. Great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

We were very pleased with everything concerning our stay at BestWestern Mcdonough. Despite our arriving past midnight, the desk clerk made us welcome. There was security on premises. Our room was what I would call oversized. The facility is well managed, the room was clean AND quiet. The soundproofing was above average. Staff we dealt with was courteous. Breakfast was good. We would not hesitate to stay again.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi IllinoisG_man, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Always nice and friendly staff, Cindi and Bethany are great hosts... Rooms are always clean, beds are comfortable, and no over bearing cleaning product smells. We stay here weekly, because it's the best hotel so far for the price.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 922clintw, Good day! Thank you for rating our hotel so highly! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Wishing you a safe and beautiful journey as you travel back home. We thank you for your loyalty and look forward to serving you again in the future! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Great, friendly easy check in. Exceptionally clean. Large room. Affordable price. Full breakfast. Still a little nervous about eating from a buffet. It was very nasty. Had something for everyone. My husband and myself were very pleased with everything. Definitely will stay here again and recommend to or family & friends.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 2boys4girls, Thank you so much for sharing your review and giving us an honest look at the guest nexperience in our hotel. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

My room was large and the bed comfortable. Very clean. The staff and service very friendly. Free breakfast was standard fare. I highly recommend. There was immediate locations to eat as well as some others a little farther away.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 857barbarar, Good day! Thank you for your kind comments and 5 star rating! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again during your next visit and we thank you for sharing your experience. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Returning to Michigan from Hilton Head Island and pulling a 12 ft cargo trailer. We wanted a clean comfortable stay and found just what we needed here. No problems parking rig, Friendly Staff, comfortable bed, clean room and Applebee's right next door. Thank You for a great stay!

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 1stMateRobin, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

I am so grateful to have found this place of service in my most fatigue hour. The Guest host, Demetria, was timely with checkin and I was able to get the rest I so needed from driving all day. The rates were great, and customer service was superb. Thank you for your hospitality. I'd recommend based off that alone!

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Eagleflyy, Good day! Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We enjoy sharing these reviews with Demetria and we all look forward to seeing you again. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

This hotel is usually one we would not consider. Being on the orad and having stped earlier in the day, we had to stay somewhere and with our preferred brands booked, we opted for a late night stop here. The check in was great, we received an inside room (they have outward facing doors on the 1st floor) and we made it to our room. The room was ok, the sink is in the entry immediately upon entering, interesting choice, and very functional. The tub area was a bit dated, but great water pressure and hot! The room was a bit older style, which was expected, but well appointed and clean. The only draw back, is we had a rude visitor nextdoor, and with no soundproofing, had to listen to their TV volume - arguably on the highest level - for severl hours, not waining until at least midnight. These same cads turned on some jungle type music (lots of repeating drums) at 5AM, again at the highest volume, it was turned off around 630, certainly this wwas due to complaints - or maybe the fools left. Anywya, not a restful night do to this noise, and we did not complain - point being, the room is not soundproofed and you may wind up with some idiot next door as we did. We did not see the breakfast buffet, too tired! LOL. But I am sure it was fine. They really seem to be trying to give the best available that they have. I would certainly stay here when passing through, only next time I may have to call the desk if the noise is this bad.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Worldlycouple, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I want to apologize for the noises that disturb your rest, All Front Desk Clerks are instructed and trained on how to handle these types of issues and I'm very sorry they failed to correct this problem for you. I hope that this will not deter you from enjoying our accommodations and services in the future.

We needed an overnight stopping point on our trip home from Florida. This hotel served that purpose. By far the best thing about our stay was the young lady, Bethany, working the front desk. She was helpful and friendly and went out of her way to make our stay pleasant.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
F6056PGcarolm, Good day! Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again here at the Best Western Plus Mcdonough Inn & Suites!

We really want to thank the whole staff for all they did to make our stay great! We were there for the races and will be back in July for the next weekend of races. Thank you again from Bryan and Kim :-)

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Skalku, Greetings from Best Western Plus Mcdonough Inn & Suites. Thank you for taking the time to share this five-star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Bryan and Kim and we look forward to seeing you soon!

Nice employees, clean room, great breakfast!!! Enjoyed the heated pool, but said there was a hot tub and there wasn't only disappointment. Would stay again!!! Has great rewards,make sure and sign up for the rewards program!! Close to restaurants to walk to also. Definitely recommend!!

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 720dejahb, Good day! Thank you for letting us know how impressed you were with our breakfast services, cleanliness and heated pool. Our team so excited to hear that we have been an important part of your travel convenience. Thank you for your recommendation, and we look forward to welcoming you back for a return visit. Have a great day ahead.

Excellent clean large room. Perfect location with all amenities. Nice indoor pool. Good restaurants nearby within walking distance. Good hot breakfast included. Staff very attentive and polite. Felt very safe with staff and guests wearing masks.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Escape223688, Good day! Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We enjoy sharing these reviews with our staff and we all look forward to seeing you again. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Our stay was surprisingly pleasant. We stayed for 2 nights while visiting family. The front desk staff were friendly and competent. The housekeeping staff were pleasant and would speak to you when they passed you. The bacon was so crispy. I would certainly stay here again.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi deborahmcguire72, Good day! It is wonderful to hear from you! Thank you for your high rating of our hotel and for taking the time to share your experience! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

Quick check-in with a very pleasant staff. No problems with any of the amenities except for lack of quality in the breakfast items. Guests look forward to the coffee and what I was given was a hot cup of water and no interest from staff to make new. Good thing McDonalds was close by.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
matthewbullock644, Greetings from Best Western Plus Mcdonough Inn & Suites. Thank you for your high rating of our hotel and for taking the time to share your experience! It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. Please keep us in mind for your next stay in the area.

Stayed one night on a trip to FL -- convenient/easy access to I-75, just south of Atlanta, nicely decorated, clean, comfortable. Desk associates were friendly and helpful. Would be great to have designated parking for larger vehicles pulling trailers, but we figured it out.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi paintgirlchgo , Greetings from Best Western Plus Mcdonough Inn & Suites. Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Kind regards.

Would definitely recommend this hotel. Staff was very friendly, room was spacious & clean, & the buffet breakfast had many choices with the hot food deliciously prepared! Hats off to the staff! Thank you for an enjoyable stay.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi I7680BPlindaa, I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Great to hear that you enjoyed our breakfast as well. Our management is always happy to serve you and we can't wait to see you again!

It was an om hotel would have done a 5 but when you use a card and book they do a pre charge on your card for the full charge then when you check out they charge you agian as a full charge and tell you to wait on your bank which takes 3 to 5 days. No one told me of this when checking in I would have used cash. No hot tub any more

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
DouglasJ617, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. With regards to the double charge, we will be holding a meeting to discuss the matter to see the next steps in handling this unfortunate situation. I promise that we will be fair and that we are taking further steps to assist you and please feel free to contact us if this situation has not been resolved to your satisfaction. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

My wife and I stay here on the way up to hike the North Georgia mountains. It was easy to find off of the interstate. Check in was easy. The staff was friendly. The room was nice and clean. The bed was comfortable. They are still serving hot breakfast which was great. So much better then a bag. The breakfast lady was very friendly.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi rarmst8544, Good day! Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again here at the Best Western Plus Mcdonough Inn & Suites

I stayed at the Best Western Plus hotel in McDonough, GA, on two separate nights while driving to and from Florida in late January and early February 2021. It is a great hotel. I recommend it and would stay there again. I was with my family, including two young kids, who loved the indoor pool. It has a better than average breakfast, including some hot items. The room was large, with two queen beds and a pull-out couch. It was very clean, surprisingly inexpensive compared to comparable hotels, and has a friendly staff. Most people obeyed the hotel's COVID mask policy; hand sanitizer was located in the lobby and breakfast area. Overall, very nice stay.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Jacob W, Good day! Thank you for sharing the fun experience that your family enjoyed at the pool. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

We had a nice stay overall, however, the condition of the bathroom was not acceptable. The toilet was loose on the floor and the door hinges squeaked, which was disturbing at night. The positives included a great room layout, good electrical access, good AC/heat system, pleasant front desk personnel, and a very nice breakfast.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Bert0751, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bathroom. We will act on this complaint seriously and will fix all problems as soon as possible. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

We were greeted by the friendly desk clerk & quickly got checked in. The room was clean,beds very comfortable, & we felt safe on the grounds. Breakfast was delicious & covid-19 precautions were used! We will be back!

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi M9750IUcathyr, I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again with our breakfast during your next visit and we thank you for sharing your experience. Have a great day ahead from all us Best Western Plus Mcdonough Inn & Suites Hotel Team. Take care and stay safe as you travel back home.

I had mixed feelings about my stay which is why I rated it a 3. The parking lot is well lit. The hotel is in a convenient area, but there's a lot of traffic around there. The main road off the highway was very congested. Lots of food choices around. There is an Applebees and tex-mex place right next door. Gas stations nearby as well. I had a room at the end of the hall facing the parking lot and Applebees. The room was very spacious. Bathroom is in need of remodeling. The pillows were rock hard, so I didn't sleep well. I heard the vehicle traffic throughout the night as well as emergency vehicles. Some of the guests thought it was okay to talk at the end of the hall on speakerphone during the night. I was in the bathroom and someone was trying to get in my room. I didn't get out there in time and when I opened the door, no one was there. I assume it was the maintenance person because the door actually opened. I did have the bar across it which kept them from coming in. I immediately reported it to front desk and they came right up. The room also had a funky smell to it. I reported it to front desk as well. She brought up a difuser which helped to some degree. I didn't get the lady's name, but she was really helpful. About 10-10:30pm I had a teenager knocking on my door. Normally you can find extra pillows and a blanket in the closet, but none were to be found. I was a bit cold during the night. Maybe they didn't have those there because of COVID. It was around 10pm and didn't want to bother the front desk at that poin.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
MarioRTR, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. I do apologize for the discomfort you experienced with our pillows, unpleasant odor and your feedback regarding the bathroom are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

I was very surprised at how big the room was and very clean and front desk rep was very friendly over all stay was great. The smoke detector battery was dying and the maintenance man came quickly and fixed the issue

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi sarasI8094HY, We are so pleased to hear that you enjoyed your stay and thank you for your kind comments and 5-star rating! Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. On behalf of our entire staff of Best Western Plus Mcdonough Inn & Suites , we thank you for your business and we hope to see you again when your travels bring you back to the area!

I've stayed here a couple of times before. The hotel is located in a good location. The staff is friendly and professional. The rooms are clean and quiet. We were even served a delicious hot breakfast.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
cb202021, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again!

I really enjoyed myself there. Neat environs and the lady at the front desk was extra nice. The only downside was the breakfast. They didn't have variety of food on there. In all I will recommend this for anybody who wants to spend time outside home

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 445hanst, Greetings from Best Western Plus Mcdonough Inn & Suites . Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your feedback regarding the breakfast service as this will help us to continue to improve upon the guest experience. We can't wait to give you another five star experience!

Place is located in a good area. Staff always very friendly and have stayed here many times with only one problem. Only down side is people in the area using the parking lot for drug deals late at night

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi kenhI8541CO, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient . On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

I enjoyed my stay but there was no hot tub in the pool area and the beds seemed small. The room was clean although the cleaning staff did not clean our room and leave us fresh towels one day. I would stay here again in the future.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi jhalsey2020, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our team so excited to hear that we have been an important part of your travel convenience and we hope to see you again soon!

We've stayed here twice now and will continue to make it a regular stop on our way from Indiana to our kid's home in Savannah. Super clean and the people working there are great! I can't recommend it highly enough.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Slweddle5, Your five star review is greatly appreciated and we thank you for taking the time to write this awesome review . It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We appreciate your loyalty and look forward to your future visits!

Everything about our stay was awesome from the staff to just the hotel cleanliness itself awesome...We would definitely stay there again.. Everyone was so helpful during our stressful time...We were buying a house and that was one thing that made our transition successful..

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Latonya C, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Plus Mcdonough Inn & Suites hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience

We were on our way to Atlanta to visit the Aquarium, and found this nice hotel just 30min outside the downtown area. Very clean, comfortable beds, & considering Covid restrictions we thought grab n go breakfast was good. We did not visit the pool, but you did have to sign up for a time slot to ensure social distancing. Highly recommend this hotel.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi jeancY4520P, Your comfort and cleanliness are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

We stayed here on the way down to Disney. Older rooms that could use some updates, but fairly clean. Our room was at the end of the hall on the third floor. Very strong smell of detergent in the hallway due to laundry area very close. Front desk personnel friendly. Breakfast very limited due to Covid (honey buns, oatmeal packets, cereal cups, and bananas). No individual containers of milk or juice. Applebee's and a Mexican restaurant next door.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi APNmom, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We wish you would have informed the front desk staff regarding the smell of detergent , so we can transfer you to a room that suits your comfort. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

I stayed with my two children while on a road trip. This hotel is close to I-75. The room was big and clean. The staff was very friendly. The kids had fun in the pool, and the breakfast had lots of choices.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Lorijmay, Thank you for your kind comments and 5 star rating! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We hope you're looking forward to your next stay as much as we are!

Very clean hotel, inside and out. The room was great. Front desk clerk was very nice. The breakfast was good. Plenty to choose from. BW does very good dealing with Covid. We were very happy. Will stay here next year on the way from MI to FL.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Renee B, Thank you for your compliments to our staff, hospitality and breakfast layout. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to serving you again and giving you another five star experience.

Was pleasantly surprised by the nice room we had at a reasonable price. This motel had all the amenities we would expect from a luxury motel costing twice as much. The complimentary breakfast was better than expected during the Coronavirus pandemic. We will stay there again any time we require a motel room within 50 miles of McDonough.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi DonByle, We are very happy to discover that you had such a pleasant experience with us DonByle and we can't thank you enough for your five star rating of our hotel. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We enjoy sharing these reviews with our staff and we all look forward to seeing you again here at the Best Western Plus Mcdonough Inn & Suites.

We stayed here Sept 25, I booked online beforehand, should have called to see what their protocols were and not just depended on what I read on the main BW site. We were all very disappointed that none of the staff we saw that evening were masked nor were the guests. There was no Covid 19 signage seen whatsoever nor was there any indication that our room had stayed sanitized once it had been cleaned previously. This is a hotel off a main highway with guests coming from all over the country. If they weren't concerned for the safety & health of their guests, they should at least be concerned for that of their staff. Yes, as someone previously posted there were partitions, however there were also 2 counters completely without. I will say that in the morning when we were checking out all staff members we saw were masked except one. I now know when we are travelling home to call the resort to see what their protocols are and not just see what the corporate site says.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Kathy P, I want to apologize for our staff not wearing mask and to assure you that this inconvenience has been addressed thanks to your feedback. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Had to stay because of my mom's septic pump being broke and the staff was wonderful! Forgot a few items and needed extra pillows the staff brought them to us immediately. Room was clean and comfortable beds!

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
amandanjim41215, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again!

Stayed on Sept 25 for 1 night on our way home to Florida. Have stayed here before. Took a chance there were rooms as the parking lot was full and we arrived around 8:45pm. Two ladies at check in were not wearing masks but were seated 6ft apart. There were plastic partitions at the 2 check ins. Got a king room 107. Room was big, plenty of space. Looked clean. No coffee pot in room I assume due to covid. There was a fridge and microwave. There was coffee in the lobby. Who ever laid out the room blew it. The bed was a foot away from the air conditioner. We had to turn off the air conditioner so I wouldn't blow on me at night. So by the time we got up in the morning it was getting stuffy in the room. The bed and couch should have been switched in the room. We have stayed at this hotel before and can't remember the room set up like that. If this is a concern ask to see the room before paying for it. They offered grab and go bags but they also offered food in packages so they tried to offer a better breakfast so I appreciate the effort. Hopefully the hot breakfast will be back once covid is gone. I would stay here again.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
IPJSIllinois, We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service . I apologize for the issue with our staff for not wearing a mask that time. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

I only stayed one night but the experience could've been a little better. Pros: Friendly staff and spacious room. Cons: conch in the room looked old and needed repair, too much noise activity outside of my room from outside the hotel. Location of the room was horrible, bottom floor by the exit.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
mlauderdale03, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. I want to apologize for the noises that disturb your rest, All Front Desk Clerks are instructed and trained on how to handle these types of issues and I'm very sorry they failed to correct this problem for you. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

Tried two rooms at ground level both smelled like mildew...manager mike didn't even wanna get off his ass to say sorry or offer apology for the inconvenience or a credit or comp for all the run around...finally after 30 to 40 minutes of run around I found a decent room on the 3rd floor...accountability,leadership,and hard work are important....to mike the supposed manager.... u possess none of these qualities

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
truckersam, Thank you for sharing your experience, and I do apologize for the smelled of mildew that you experienced in your room. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

The room was clean, staff helpful and friendly, and great location. The grab and go breakfast was a nice perk and included choice of cereal or bagle as well. Everything appeared well taken care of and cleaned appropriately.

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi passingthrough2020, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope you're looking forward to your next stay as much as we are!

The hotel is clean and neat. The front desk clerk was friendly at check-in. Overall, it's a pretty nice hotel. This is where the "Buts" come in. But...the elevator door motor is worn and the door makes so much noise you can hear it down the hall when it's opening and closing 2 doors away. Our room was directly across the hall from it and it was so noisy we had to leave the HVAC fan running constantly to dampen some of the noise so we could sleep. At that, it still wasn't much help. Add to that guests banging on doors and talking loudly for over an hour between 1:00 & 2:00 AM and we got almost no sleep. Additionally, noise carries in the structure. Someone allowing their door to close normally half the length of the hotel made enough noise to wake us even with the AC running. The next morning we asked for compensation but the property manager wasn't on site and wouldn't speak to us directly. We got little satisfaction and no rest. We won't be back

Tina M, General Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
ricklawson55, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered with the elevator door, HVAC fan during your stay. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

I am a Best Western member and have stayed at several locations, this location was well maintained, staff was friendly and hotel was clean. We didn't use the pool or gym due to Covid 19; pool area quite nice

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
scottien2016, Thank you for taking the time to complete our guest satisfaction survey and for rating our Best Western Plus Mcdonough Inn & Suites hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to seeing you again!

Has always been one of our favorite stops on our way to visit in Indiana. Staff is always pleasant and accommodating..Rooms are a good size, clean and comfortable. Bedding is also clean, and we always get a good night's sleep. For you smokers, there is a smoking area with seating, in back, next to the pool,

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Barbara R. W, Thank you so much for your kind comments and review regarding your most recent stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

No running bath water, no business center. Old dusty computer and printer with no ink that front desk told us we will have to figure it out. She wasn't sure if it was working. Old torn furniture. Loud bathroom light and Loud AC unit that barely blew air. Mold smell not fresh.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Jessica J, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and cleanliness. We want our guests to enjoy and to find our amenities to be accommodating and convenient. I am sorry that we failed to do this during your most recent stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

The Best Western Plus at McDonough GA is a quietly tucked away hotel. You are met with a nice , modern lobby and friendly staff. The room was spacious and clean. The facility has an INDOOR POOL and small outdoor patio in back!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
new t, I am happy to learn that you enjoyed the value and the amenities of our hotel! Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!

Though clean, comfortable, and good location they did not follow the Covid-19 protection protocol set by Best Western corporate.. Best Western corporate assured all members that certain protocols would be followed for ALL Best Western hotels. All non essential items were to be removed from lobbies and rooms. This is to include pamphlets, magazines in the lobby. Bed scarves, coffee makers, pens, writing paper, decorative pillows were to be removed from the room. This was not done

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Debbie M, Thank you so much for your kind comments and review regarding your most recent stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

I truly appreciate the cleanliness of this hotel. My room was spotless. I had to of course have my disinfectant always because of the Era we live in. Best Western Plus was an amazing hotel to rest in.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
uberbrown45, Thank you so much for your kind comments and review regarding your most recent stay with us. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

Was moving from Tennessee to Florida. Was getting very tired of the rain and accidents. Traffic backups also. Found your hotel on line, called and asked about 2 rooms for my family and I ( 7 people total). Was accommodated right away. Thank you so much for being there in our time of need.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
winquestd, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We hope you're looking forward to your next stay as much as we are!

I have saved a business card for over a year and finally decided to write the review. We just wanted to say a HUGE THANK YOU to Sandra. Sandra works in the breakfast area. She is an EXCEPTIONAL service person. She went out of her way to welcome everyone, keep all the food supplied, and make sure everyone had what they needed. We truly feel like she made our family priority, but I'm sure others felt the same... She is an incredible assets to BW. Thank you Sandra for making our week long Georgia trip more enjoyable by starting our morning out at a continental breakfast feel more like breakfast with a friend. You are AMAZING!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
lauracZ8423FQ, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Sandra and we look forward to seeing you soon!

Certainly a very nice clean and comfortable hotel it's a modern building so it is nice. Due to the current circumstances they do have a pool breakfast and gym but that's all closed for the moment. Rooms are very large and spacious king size bed very comfortable bathroom a little compact for the size of the room. All in all a great stay and would happily stay again

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi leed809, Greetings from Best Western Plus Mcdonough Inn & Suites. Your kind compliments mean so much to us, and we thank you for taking the time to share this review. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Very clean comfortable room and the staff was extremely helpful and courteous. We had driven all day and had an issue with our on line reservation which staff straightened out for us. Will definitely stay here again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Treas96, Thank you so much for your kind comments and review regarding your most recent stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

I booked a king room and prior to my arrival I received a call letting know of an issue with the room. They asked if I would be ok with upgrading my room. The fact that they called me and took care of the issue before I arrived was wonderful. Excellent customer service. Breakfast was great. Ms. Sharon was very friendly and attentive to the breskfast area. I will definitely stay again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
779tlee, We enjoy sharing these reviews with Ms. Sharon and we thank you for giving us this opportunity to congratulate her on a job well done. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We can't wait to give you another five star experience here at the Best Western Plus Mcdonough Inn & Suites.

Had difficulty with expedia booking and lady at the desk was so kind and patient. A group of train engineers were reviwing for an exam in a corner of the lobby with power point. Thought how nice for them to be able to do that here. Heated pool was fantastic. Laid back congeniality. Breakfast buffet included chicken cutlets with the eggs. Staff in charge of buffet kept the serving dishes hot and full. Facility was clean and comfortable as home.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Sue H, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience.

We use this hotel every year on our way to Florida. We've always been happy staying there, till this year. Booking a few months in advance, we didn't expect a situation like this, ever. We were placed in a converted meeting room. A large but unappealing room. The bed was a murphy bed, so with the panels open, we couldn't have the use of a night stand to view the clock, or for other uses. I didn't like a micro oven sitting on top of a bar fridge up against a wall either. I asked reception for a different room, but they said for another $27.00 US. they could arrange this for me. I declined that offer as I never had to pay extra for a room that I booked in good faith. I don't know if we will return to this hotel again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
brimet, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I do apologize for the discomfort you experienced with our bed. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope you'll change your mind about seeking other accommodations in the area and that you will return to enjoy our service .

I was on my way to Florida and needed a place to rest after getting through Atlanta. This hotel is easy to get to from the interstate. The staff is welcoming and kind. Rooms are clean and comfortable. Hot breakfast!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi T7765KBjenniferm, I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five star rating of our hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We hope you're looking forward to your next stay as much as we are!

We were visiting friends and arrived fairly late on Saturday night. Although we were tired and cranky after a never ending drive from Texas, the receptionist was very professional and friendly. She gave us a great room away from the rest of the guests so we wouldn't be disturbed: she was a star. Room was very clean and neat, and had everything we needed and wanted. Breakfast was par for the class of hotel but still very welcoming. I'd recommend it to anyone.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
geofff826, We are overjoyed to discover the positive impression we made with our service and hospitality. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

Excellent service, clean facility, nice breakfast choices, great value, and friendly staff. WiFi strength needs to be improved in order for me to stay again. Facility also needs an upgraded elevator and maybe an additional elevator.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

Bed were so soft, so were pillows, staff was friendly and help out on food options, maids cleaned room fast and always changed the bed sheets. Breakfast was always ready by 6 and was delicious. I liked how the hotel was not on a main road, there is a racetrac gas station, and a lot of restaurants around the hotel. The rooms are huge, and also they have a indoor pool. The gym could be bigger and cleaner. Walmart is across the street from the hotel so it's convenient to get the things you need. The hotel is great, I was considered about how cheap it cost but it's definitely a great hotel.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Destinbrooke, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We can't wait to give you another five star experience!

This hotel was in a great location as we travelled home from a vacation in Florida. It was easy to access from interstate 75. The hotel was in a location that offered affordable gas for refueling. An Applebee's and a Mexican restaurant were next door to the hotel and within an easy walk from the hotel. The hotel was clean and very nicely decorated. Coffee and fruit infused water was available in the lobby. The internet worked well and the room was very clean and very large. The parking lot was well lit and convenient to the rooms. We enjoyed our breakfast and the food was fresh and plentiful. Sandra kept the room clean and food replenished. This was a great stay for a stop on our way home.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
ginnsnap, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

We choose Best Western whenever possible and recentlybecame rewards members. . Great rates for the amenities and clean comfortable rooms! Staff was very friendly and accommodating. Breakfast was more than expected!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi kellieshort, It is wonderful to hear that you enjoyed your stay with us and we thank you for leaving your five star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to welcoming you back during your next stay in the area. Have a great day ahead, From the g eneral manager of Best Western Plus Mcdonough Inn & Suites Hotel

We just spent hours driving from Florida after a few days stay visiting Universal Orlando and were in search of accommodation where we can spend the night before proceeding to the next leg of our journey. Having found a coupon from one of the rest areas we've stopped at, we decided to go for Best Western Plus at McDonough. We were not disappointed. In fact, we were pleased that it was such a clean and vibrant looking hotel, in a very good location closed to Applebees and other dining options. There's even a Walmart close by where we can shop for a few items. The free breakfast was also quite adequate. We had a really good stay and for sure, will put this on our list if we ever find ourselves travelling along I-75 again and needed a place to rest for the night. We felt safe here and well-rested.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Footprints392236, Happy new year! Thank you for your kind words! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your five star experience! Have a great day ahead, From the g eneral manager of Best Western Plus Mcdonough Inn & Suites Hotel

The staff was amazing! The beds were so comfy I had to ask what brand so I could find I e for my home! Clean and comfortable no overwhelming smells of cleaners or left over stinky. Solid shower with a lot of force!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Tour27226922093, Warmest wishes for a happy holiday season and a wonderful New Year. Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff , of Best Western Plus Mcdonough Inn & Suites , we thank you for your business and we hope to see you again when your travels bring you back to the area!

The Staff here is Amazing! You know how everyone likes complementary Breakfast... I must say besides the Awesome front desk Staff, Ms Sandra on the Kitchen Staff is 1 of a kind! I mean She's GOD'S Gift to a Kitchen!!! Love You all & I'll most definitely be back to visit! Thanks to the clean up crew, the front desk Staff & especially Ms.Sandra!!!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Iamexcluzive, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again.

This Best Western has comfy beds, a decent breakfast and spacious rooms with mini fridge, microwave, etc. Bathtub/shower combo was small but typical with no place to put your stuff. Room was clean, bathroom was clean. No external sink or makeup area so you have to deal with the steam from the shower and limited space in the bathroom. Also, for a Best Western Plus, I expect plush soft towels. These were not. Very scratchy. Had a little indoor pool and workout room. If your in town for a couple of days, it was located near a good variety of stores and restaurants. Applebees was right next door.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Thank you for your kind words Teri W! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We hope you're looking forward to your next stay as much as we are! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Extended stay of two weeks, friendly staff, and breakfast, pool and clean quiet rooms. Easy access to dining, and highways. Well lit parking area, and ample parking. nice pool and breakfast buffet each day

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
joek823, It is always exciting for us to read such positive reviews from our valued guests. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Great stop for the night. Felt like an expensive hotel for bargain price. Hotel employees were friendly & caring. We plan to go to Best Western Plus Hotel no matter where we travel to. The breakfast was perfect and catering staff greeted us as we dined.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
astevensschultz, We thank you for recognizing the service of our staff and the overall cleanliness of the hotel . We take pride on reviews like this as it is a testament of our guest's satisfaction! We sure will strive for the best. Wishing you a very good trip back home and we look forward to serving you again here at the Best Western Plus Mcdonough Inn & Suites.

The room is affordable, beds are comfortable, room very clean, staff accommodating, breakfast great, convenient and next door to Applebee's and Mexican Restaurant, walking distance. Walmart and interstate, as well as many restaurants, just minutes away.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
brightnsavvytraveler, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

The location is perfect, very close to I-75 but just far enough away that you don't have direct traffic or road noise. There is an Applebees next door and a Mcdonalds close as well. I found my room clean and the staff very friendly. The person making breakfast obviously cares about their work, it was fantastic! I will stay here again if ever in Mcdonough.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
ken3787, can't begin to tell you how much we enjoyed reading this review and we hank you for your kind words! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We look forward to serving you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

The hotel was very bright, clean and well decorated upon entry. The setup was nice to get to our room. The room was very nice and clean... spacious and it was exactly like the pictures online. The room was clean and everything was in working order. I would love to stay here again and I would highly recommend it to others.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
emerald82, Thank you so much for your kind words regarding the cleanliness of Best Western Plus Mcdonough Inn & Suites. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We hope that your next visit will be another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Definitely worth staying here, room was huge, beds were comfortable, breakfast was good. I was surprised at how nice this hotel was. Was looking for a mid range hotel and this is definitely on the upper end of that.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Kris B, Thank you so much for your kind comments to our breakfast and review regarding your most recent stay with us. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We look forward to serving you again and giving you another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

I have stayed at this hotel for the past 7 years. I have never had a bad incident at this establishment. The staff is always very friendly and helpful. The grounds are always kept up good. The rooms are always very clean and comfortable. The price is always comparable.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
teresavos, Thank you for leaving your five star rating of our hotel and we are very honor to have customer like you. As a matter of fact, we are looking forward to serve you in the following years. On behalf of our entire staff, we thank you for your business and we hope to see you again. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

My Fiancée decided that we needed a mini vacation, so he booked a room at our favorite hotel. Since our last stay they've remodeled which was a surprise to us both. The staff was friendly and professional as always and we were especially happy to see Tyana. If you're looking for a great place to stay this hotel is definitely the one.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Tolonda W, Thank you for sharing this heartfelt review of our hospitality and accommodations. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. On behalf of our entire staff of Best Western Plus Mcdonough Inn & Suites , we thank you for your business and we hope to see you again when your travels bring you back to the area!

The hotel is nice and the breakfast was good but I stayed on the first floor and there were ants in the room and on the bed nearest the window. Also since I was on the first floor I smelled the exhaust from the breakfast every morning which smelled like smoke. The iron had rusty water in it and we couldn't use it. They changed the sheets and sprayed some sort of pesticide that was stifling I guess to kill the ants. Although they replaced the iron and changed the sheets I still felt yucky. Besides the ants and the smell of exhaust we had a nice stay. Wish we were offered something for the inconvenience. We squeezed in the other bed for the remainder of our stay.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
laurawO8387UI, We do have pesticide treatment every month and we never had problem in past and also usually our housekeeping staff always check it properly after they complete cleaning the room make sure with my housekeeping staff about the incidence. I hope you give us a chance and we can make your stay pleasant and comfortable. On behalf of our entire staff of Best Western Plus Mcdonough Inn & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area!

We got in at 10:30 pm after a 12 hour drive. Staff was very friendly, room nice and clean. Lots of baggage carts, unloaded and hit the room. Needed ice, ice machines only on second and third floors, second floor died earlier that day. Took the elevator to the third flor, ice machine worked great. TV channels good, mainly for ESPN and Weather channel. Bed was nice, room was quiet, slept well. Breakfast the next morning was very nice, hot and with meat and great scrambled eggs with (again) very friendly staff. This is where we will stay again next year.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi 88travelwizard88, We are driven by the motivation of giving our guests the best service there is to offer, and it gives us great joy to know that we have done a good job in attending to your needs. Thank you very much for the compliments you give to our hotel! We look forward to serving you again! Kind regards. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Found this hotel as it was about half way for our journey,very welcoming staff,great room very clean,good pool to refresh. Next to a Applebee's no need to move the car that evening. Very good hot breakfast. Would highly recommend this hotel.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
tiki37, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

our Hilton Head ladies softball team stayed overnight. The rooms are clean, service is great and breakfast also has waffles! We enjoyed the pool after our game, missed the hot tub, but not their fault, new county law prohibiting hot tubs. Thanks !!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Janet-R-Bass, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is wonderful to hear of the great impression we made with our amenities and services. We are all looking forward to your next visit and hope it will be just as enjoyable. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Great Service, very clean rooms, good breakfast selection for a free complementary breakfast. Just one of the nicest places In have stayed while traveling. I recommend this BW to any traveler for any type of travel

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Rainesandbeck, I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Hotel was decent; Todd was really nice and tried his best to be helpful however management, namely Talisha is very rude and not willing to help. This hotel charged my card that was on file for two rooms I booked. At time of checkin, I chose to use another method of payment. Essentially the initital card should not have been charged OR just reverse the charges. One charge was credited, to date the other has not been. Its been almost 4 months!!!!!! Not happy. I want my refund and some sort of compensation for my troubles.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Shelli1409, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please feel free to contact us if this situation has not been resolved to your satisfaction. Thank you for calling our attention for this matter and we promise you a better service and a professional staff.

Room was on the second floor a very quiet area. Handy to Atlanta if you are sightseeing. Also good if you are traveling back to Florida's west coast.the hotel is on route 75 just south of Atlanta which keeps you out of the early morning traffic.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Richard P, Thank you for your high rating of our hotel and for taking the time to share your experience! We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We also appreciate your ideas for improving on our decor, and we look forward to serving you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Staff is great! Rooms are very comfortable..coffee, 24/7, which is good for us.. elevator is a little slow.. everything is very very clean..breakfast is good.. . And this is our "go to" motel in McDonough!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Good day Grandmaof12! It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We look forward to serving you again and giving you another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Stay here on our way to Florida, very modern hotel with great amenities. Location was nice had 3 restaurants within walking distance it was nice not to have to get back in the car for dinner. Breakfast was delicious and the room was spacious. Staff was friendly would definitely recommend and stay here again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
lmumaw, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We look forward to serving you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Arrived from Jacksonville Fl, to get out of the path of Dorian, the Staff at ck in, immediately asked us if we were there do to the hurricane, very nice, they were very pleasant made us feel welcomed, always greeted us with a smile, Beds comfortable, only 1 request, housekeeping should ck the coffee maker. We cked out early with no penalties, THANK YOU. will definitely reccomend this property.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
sandracotto, It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

This hotel was clean and the staff was friendly. The room was very spacious with a comfortable bed. Clean bathroom with quality soap, shampoo, and conditioner, thirsty towels and a hairdryer. The continental breakfast stayed stocked well and there was plenty of room for patrons to eat. Non-Smoking facility with an 11 p.m. noise ordinance.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
LifeinCamoMedia, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We hope that your next visit will be another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Hotel is in a good location to explore the area. Rooms are clean but dated. Did not care for the carpet and the sofa. Did like the bed.very comfortable. Breakfast was okay. The designated area was to small for the large crowds. The staff could barely keep the food replenished. In summation. our two night .stay was fine

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Beachlover888, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your comments on how we can further improve upon the guest experience are also very helpful to us. We are looking forward to hosting you again and have a great day ahead!

Storage room class room was issued as room. Employee advised room was used for class room or storage.Bed was pulled out of wall not a normal bed. Spider webs on walls we cleaned off. When talked to employee about room condition, offered no exchange.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Jim H, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We do have pesticide treatment every month and we never had problem in past and also usually our housekeeping staff always check it properly after they complete cleaning the room but I will also make sure with my housekeeping staff about the incidence. I hope you give us a chance and we can make your stay pleasant and comfortable.I am very concerned with the cleanliness of the room you occupied.

I'm very picky about hotels and will read reviews for days before I book. This hotel was very nice. Only thing I would suggest is more options for breakfast. The room was cozy and I got a good price. I was in town for my dads funeral and they made sure I enjoyed my stay as best as possible.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Kierra E, Sorry for your loss Kierra E. I am so happy to learn that you enjoyed and we were able to provide a comfortable experience. Thank you for your rating of the five star service, and accommodations you experienced during your recent stay with us! We look forward to the next! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

My daughter enjoyed her bday sleepover with a couple of friends Check in was easy breezy. The pool stayed open until 11pm. And there are quite a bit of eateries close by. The room was big, spacious, and clean. The beds were very comfortable. Overall, my hotel stay wasn't bad at all. Will stay again!

The outside was clean as was the inside. The hotel room was clean and the beds were very nice. The staff was very nice too! The breakfast had a nice selection and it wasn't bad. We were happy with our stay!!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
cwoodruff1574, Thank you for your compliments to our staff, hospitality and breakfast layout. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We hope that your next visit will be another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

We booked two rooms at this location and we were not informed of their 4 pm cancellation policy. Mind you, the rooms been had booked the same day at approximately 3pm. After going back and forth with Best Western customer relations, it was ultimately determined that the charges would stay and that corporate would always abide with the hotel. My issue here is that: 1. Is there a consistent cancellation policy that as a consumer we can follow or are left at the mercy of the hotel management? 2. If you have an issue with Best Western be prepared NOT to be dealt with in a proper manner. 3. The desk clerk at the hotel DID not inform us of their 4 pm cancellation policy. In all, Best Western will not longer be a Hotel that my company will use or my family will use in our future travels. Thank you

BestWesternHotels, Corporate at Best Western Plus Mcdonough Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

We enjoyed a great stay and great breakfas. We would highly recommend this hotel. It was nice to be in a safe, restful hotel after a long days drive. Even better with an Applebees restaurant next to this hotel.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
retiredSLP-Carp, It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Great stay. First time staying at this location. Friendly staff at check in and check out. Checked in late pm checked out early am. Will more than likely stay here again when on business in the McDonough area

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
247donaldj, Thank you so much for your kind comments and review regarding your most recent stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We look forward to welcoming you back during your next stay in the area.

This is a really nice hotel!! It was clean and comfortable!! Spacious room!! The staff was very friendly and helpful!! I will definitely be going there again when visiting the area!! The pool was very nice. We used it 2 or 3 times a day. There's a small area outside the pool where my grandson played with his remote control cars.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
luanne531, Thank you for leaving your five star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

I had a great stay. I was surprised because I usually stay at Hilton or Marriott. So the next trip I will consider staying at another Best Western Plus. Hopefully I will experience the same kind of hospitality I received at this location.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
shtoomer, Thank you for leaving your five star rating of our hotel. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

I booked through Hotels.com for a 2 night stay on July 19th. Check in was flawless. I asked what time is Breakfast served and was told it ends at 9:30am. I woke up late at 9:10am, called the front desk to recheck and was told breakfast ends at 10am. I assumed I had time to shower. However when I arrived breakfast was over and there was only some fruit and bread. Thanks to staff member, Ms. Sandra, who found us some boiled eggs and offered to have an omelet made gor me. When we returned to our room, it appeared to already been cleaned but the bed had not been changed. The same ink stained pillow case on my pillow from the night before. Mixed Review because I would still recommend this hotel. The kindness of the staff and willingness to assist outweigh the other incidents. B. McCain

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
BonnieRe52, Thank you for sharing this experience and I am so glad that our staff was able to assist you . Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I do apologize for the inconvenience that you encountered with the pillows , though I'm very glad that this did not detract too much from your overall experience. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

The room smelled of mildew and did not have working WiFi. When I went to report this to the staff at the front desk, she told me there were no more rooms and that my device was the issue then walked away. Rude and dismissive and offered zero help.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
emijo2019, Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the internet during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. Thank you again for calling our attention for this matter and we promise you a better service and a professional staff.

Front desk people are great. My shower head was broke and sprayed everywhere. At 830 pm I went to front desk and complained. At 845 pm I had a replacement ( not a good one but it worked for 4 am shower) when I got back to my room I had the best shower head and shower in months. Great service.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
GlobeTrotting811848, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want to apologize for the issues that you experienced with the shower, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed . We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

We called to make a reservation & spoke with Todd P. @ the front desk. He was very knowledgeable and helpful, going out of his way to ensure our experience was a good one. The rooms were all very modern and luxurious. When we arrived early,the lady at the front desk was very pleasant and even switched our room from the 3rd floor to pool side on the 1st floor. Breakfast was also a nice surprise, with a lot of variety to choose from. We will definitely be booking here again !! Great times with fun in the sun! L.M.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
SafeFunInTheSun, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We enjoy sharing these reviews with our staff and we all look forward to seeing you again. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Super clean, very spacious room, good location and extremely pleasant staff. Best hotel experience of our roadtrip and probably the best hotel in this class/price range in many years of summer family travel!!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
BethB363, Thank you for leaving your five star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We look forward to serving you again and giving you another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Our family goes to Disney every summer and we always stop at Exit 218 off I75 to rest and go to Zaxbys. This hotel was on booking.com and Priceline. Really nice hotel renovated. Big rooms. 2 queen size beds with couch Very nice and updated. Front desk staff genuine and friendly. Lobby is very nice. Pool and hot tub with a free breakfast. This is our go to stop from now on. No need to try any other facility.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Emsmom215, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

I can'nt wait to share to all my friends/relatives who travel from Atl,Savannah,Mobile,SC and Florida need to stay at this place. The clerk at the desk let me know that I was double chg on my card and she explained why. I thanked her for giving me heads up. The employees were professional and kind. They gave great customer service. My room was spacious,clean and smelled pleasant.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi Vendola L, Thank you so much for your kind words regarding the cleanliness and fresh smell of your rooms. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again and giving you another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

My kids and I stayed for one night. It is close to a lot of restaurants and stores. It was clean and everyone was very friendly. The room was spacious. My kids really enjoyed the pool. We would absolutely stay again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Annie B, Good day Annie B! Thank you for sharing the fun experience that your kids enjoyed at the pool. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We look forward to seeing your family again and we hope that your next visit will be another five star experience! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

We recently stayed for two nights here and loved every minute of it. Check in was a breeze, the staff was warm and friendly when we got there. Our room was spacious, very clean and comfortable. The hotel was close to everything so getting around was easy. Breakfast was delicious and plentiful. We will definitely stay here again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Thank you restinc , your review is very impressive to us . It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We are overjoyed to hear that you had a great time with us and hope that your next visit will be another five star experience. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

The hotel is very clean. The front desk agents are very helpful and friendly. The breakfast is good too. Location is quiet and easy to get to. I would recommend this hotel. The price was very reasonable.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi teresavos, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It is great to hear also of how you enjoyed the value and the convenient location of our hotel! We hope you're looking forward to your next stay as much as we are! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

We are definitely marking this hotel down for our future pit stop on our way to the mountains. It was right off the highway. It had a pool for the kids, restaurant right beside it, nice rooms,and soft beds. We enjoyed the breakfast in the morning before we took off. Very friendly staff, we enjoyed our stay. We will be revisiting this hotel again.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello Clyles0722, Your kind compliments to our breakfast service , staffs hospitality mean so much to us , and we thank you for taking the time to share this review. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to seeing you and your family again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Everyone my Dad and I found a jewel when we checked in here. We had stayed in a horrible hotel the previous night so you can imagine how relieved we were to get here! They staff was warm and friendly. Room clean and fresh. Breakfast was delicious and Sandra the hostess of the food made sure we were well taken care of. At most hotels the food is edible but not necessarily good but here it was delicious as well. A couple negatives 1) the water turned brownish red on our last day there. 2) the towels feel like sand paper! That's it. Thank you for making my dad and I a home away from home.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello Lele360, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. We are extremely proud of Sandra for her outstanding service. Your compliments have been passed along to her! We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

I was very happy with every aspect of my stay at this property. The staff was excellent and the property was clean. Josh and Cathy were wonderful. I highly recommend staying at this hotel. If you end up in Valdosta, Georgia, give it a try.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello M M, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope that your next visit will be another five star experience here at the Best Western Plus Mcdonough Inn & Suites.

We've traveled a lot & we were very impressed with this hotel! Clean, the hotel & rooms have been remodeled! Comfortable beds! Lots of pillows & very clean. All employees we came in contact with were very friendly! Sweet lady in the morning with breakfast! Definitely recommend.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello 621verag, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

the rooms were clean and very large, and the beds were comfortable, the bathroom was clean, and there's a great hot breakfast. There are some not-so-great hotels In this area, so this was a great find. I would stay here again!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
jh0ly, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are looking forward to hosting you again and have a great day ahead! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

They have definitely made some upgrades here and it is a nice place off the highway to stay. A wonderful hotel for the price. I would recommend if you are passing through. If you are needing to explore the area I would recommend the other side of the highway to stay as it is a whole lot nicer than this side of the highway.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hi jasonk0916, On behalf of my entire team, we would like to thank you for your wonderful review of Best Western Plus Mcdonough Inn & Suites. I am happy to learn that you enjoyed the value and we were able to provide a comfortable experience. Your recommendation to other travelers is truly appreciated and we can't wait to see you again! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Slightly off the beaten 'motel' path but justenough for superb quieness. Efficient and courteous staff. Breakfas room very clean and food very good. Great start for any expected great day. Rooms comfortble and clean.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Royce V, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to us that you've taken the time to share this positive experience at our hotel. We are glad your stay was comfortable and we look forward to your next visit! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Very friendly staff, great rooms and great free breakfast. The rooms were clean and the price was great. Just passing through on our way home but would be a great place to spend more time. The Mexican restaurant next door was delicious also.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Good day Clifford G! We thank you for your comments regarding the cleanliness of our property and our great value. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

We have grown to love stopping at this Best Western as we travel back from Indiana to Florida. It is always clean, the staff is friendly and it is located close to a number of food options. This will continue to be our hotel of choice.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Good day Culture67771118869! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Thank you for your kind comments. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

This hotel is the best! Everyone is so friendly! The staff from the front desk to the cleaning staff were all great. The room was nicely furnished and spotlessly clean. They have a very nice breakfast available with scrambled eggs, bacon and biscuits, etc. to make your own waffles. I highly recommend this hotel.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
MarthaA1650, I am so happy to learn that you enjoyed our hospitality, breakfast service and the cleanliness of our guest rooms. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Room was clean, furnishings were modern and up to date and it was quiet. Front desk personnel were friendly and helpful. The breakfast was great; a cut above any “budget “ hotel. Like I said in the title; you should not drive past this hotel if it is time for an overnight stop.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
LuFMyers, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are looking forward to hosting you again and have a great day ahead! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Quick summary: clean, very comfortable room. Very good hot and cold breakfast. Friendly, professional service. Very good value. We often stay at Best Westerns for the room comfort and good value, and this location really impressed. Room 118 had 2 queen beds and a sitting room area with a sofa, large desk, chest with tree big drawers. Lighting where you wanted it. Lots of pillows and fresh, quality bed linens. Quiet rooms - no trouble sleeping. The bathroom had a shower/tub, toiletries (shampoo, conditioner, lotion, soaps) and good counter space where you could spread out. In-room coffee maker, fridge, microwave, and iron/board. No room safe (many BW don't have them.) The complimentary wifi worked well, and there were a number of well-placed electrical outlets to plug in and recharge your devices. Nice selection of TV channels. Spotless housekeeping. MANY compliments of the breakfast buffet. There were hot and cold items - scrambled eggs, sausages, make-your-own waffles, biscuits & gravy, etc. and cereals, breads pastries, fruit, juices. To note - the coffee was GOOD!! My usual complain with BW breakfasts is that the coffee is not strong enough, but this location got it right! There was a nice-looking pool, but we were just passing through and had no time to enjoy it. a family looked like they were having a good time when we returned from dinner. Friendly, professional staff in every way. Not too far off I-75. Assortment of restaurants in the area. To sum: a very good stay that sets the BW standard of a very comfortable stay and good value. It definitely deserves the "Plus" rating. We'd be happy to stay hre again if we are in the area (we were driving back north from Florida.)

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Mme_X, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't wait to give you another five star experience! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

This place made us feel like VIP! Everything was perfect from check-in to room cleanliness and quality to all the amenities to checkout. Couldn't find one thing to complain about. 10 Star all the way!

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Good day MudM! I can't begin to tell you how much we enjoyed reading this review and you've taken the time to share this positive experience at our hotel. Our team so proud hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We look forward to the next! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

From the very first conversation with Todd Parker I knew we were in good hands. He and Cherry Williams ensured that we were taken care of and we appreciated them. They have gone above and beyond the call of duty to ensure we were happy.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Hello 489erickaj, It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Thank you for your rating of the five star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Hotel is in a great location with a variety of places to eat nearby. The breakfast at the hotel was good and I like the extended hours (ending at 9:30) giving me time to sleep in. The housekeeping staff was friendly and kept a smile. Great value for the price. I'm sure I'll be back.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Good day Explorer59042928437! Thank you for taking the time to let us know how you enjoyed your stay with us! I am glad that our location to be convenient for your needs and prices have been useful for your getaways. We are extremely proud of our housekeeping staff which is friendly and welcoming as possible. We look forward to serving you again and giving you another five star experience.

Best & well maintained breakfast offering ever! Hotel is very clean! Beds are the most comfortable ever! Friendly and most accommodating staff! Earline provides the phenomenal breakfast buffet with lots of smiles & friendly conversation! We've never had a bad experience or anything except the most welcoming staff.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Gussie W, Your five star review is greatly appreciated. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your kind comments and we look forward to seeing you soon! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Nicely appointed room. Not fancy; but comfortable. Slept very well. Entire hotel was nicely quiet. Lobby/reception area was well-appointed and lit without being in a glare. Staff was smiling, extremely courteous and caring. Quick check-in / check-out reasonable rates.

Tina M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
johnmQ7537WP, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Plus Mcdonough Inn & Suites hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We will happily share your comments with our staff and we look forward to seeing you soon!

Stayed one night on our way to Florida. Check in was extremely slow, like 20 minutes. Really didn't appreciate that after an 8 hour drive with two kids in the back seating arguing all the way there. The lobby looked nice as well as the suite we stayed in with the exception of the bathroom. Dirty tub, hair from previous guests in it, and didn't drain properly. Had to shower in 2 feet deep standing water- yuck! There was also several patches of plaster on the bathroom walls to cover up holes. Breakfast was just ok- not a lot of options and dining area is pretty small. Would not stay here again.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
LJ C, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience .I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our service and cleanliness.

Staff was very accommodating both while making reservations and upon our arrival. The hotel was very clean and quiet. The beds were super comfortable and the breakfast was very good!! This our second time staying here while traveling home from Florida and we will return. Very good value!!

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Thank you Wanderer50965313507, your review is very impressive to us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again with our breakfast during your next visit and we thank you for sharing your five star experience! Have a great day ahead, General manager of Best Western Plus Mcdonough Inn & Suites Hotel

Great location next to restaurants, easy access to major highways. Very efficent staff with a very good selection for breakfast. Excellent pool and hot tub with chairs and tables for relaxation. Well equipped work out room .

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Bary R, Thank you for such a good review for Best Western Plus Mcdonough Inn & Suites Hotel, we truly appreciate your business and your trust in us. We are happy to hear that you found our location to be so convenient while staying with us near at the restaurants , and that you enjoyed our staffs hospitality that we strive to show to each guest, during every stay. We're glad you had a great time with us and we look forward to serving you again.

My family of 3 stayed here when we were in town for a softball tournament. This Best Western hit all the marks! Clean inside and out, large rooms, comfy beds, decent water pressure, friendly staff, convenient location, and the breakfast was fabulous! I will definitely stay here again if I'm in the area.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
bamaman15, Thank you so much for your kind comments and review regarding your most recent stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience

Stayed at the Best Western Plus recently with my daughter. She thoroughly enjoyed the indoor swimming pool. The room was clean, beds comfortable and the water pressure in the shower was GREAT! The price was perfect!

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Culture60752449700, Greetings from Best Western Plus Mcdonough Inn & Suites Hotel. We thank you for your comments regarding the cleanliness of our property and our great value. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We hope that your next visit will be another five star experience.

The hotel room (king suite) was not as inviting as some of the other hotels we stayed at during this trip. The bed was fine but a little hard for my taste. The lighting was a harsh florescent light that was not relaxing at all. The worst part though was the STRONG smell of cleaner or deodorizer. While the room was clean, if someone is sensitive to scents, it would have been intolerable. I am not usually affected by smells but it was over the top. The check in process was really fast and the front desk was professional and friendly. The pool was exceptional with a nice warm temperature that was very welcome after traveling all day. The extended pool hours were really appreciated since we did not arrive until 9 pm. Also, the ice water in the lobby was a fantastic touch and saved me an extra stop before getting back on the road. That little thing made a big difference! Breakfast was really good but I think some extra staff was needed as it was very busy with spring break families eating breakfast on Friday morning so supplies ran short at times. Overall, it was a pleasant experience except for the smell.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Angela K, I am happy to see the high rating and to read the pros of your experience; yet I regret to hear of your dissatisfaction with our bed, lighting and the deodorizer we are evaluating every aspect of the business and that includes our cleaning products! Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We thank you for choosing our hotel and look forward to seeing you again.

We stopped and stayed overnight on our drive down to Florida. We were exhausted from driving. Check in was quick and staff was friendly. The rooms were clean and the beds were comfy. Very kid friendly, spacious room. The restaurants near by offered 10% off your bill when you showed your room key and were in walking distance. There also was a pool and continental breakfast. Overall great over night stay. Will definitely be back!

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Thank you for your kind comments and 5 star rating Coastal30747811097 ! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

We stayed here over the weekend for the JROTC state Drill Meet. I arrived later than the group and the staff was more than accommodating with my late check in. The check in process was easy the staff was so friendly and cheerful. The room was spacious and very clean. We were facing the highway but there was not any traffic noise. We went to the pool, it is kind of small but nice and clean. there was also a little hot tub for adults only. On the side of the pool is a little gym if you want a workout. There was a business office on site but I did not visit it. The breakfast buffet was very good! There was waffles, scrambled eggs, sausage, potatoes, breads, bagels. So many more items it was always very well stocked and the ladies stocking it were very friendly and helpful.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Miztoast215, Greetings from Best Western Plus Mcdonough Inn & Suites. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We look forward to serving you again and giving you another five star experience.

This is a very clean, well maintained hotel. Great pool and hot tub, well,appointed rooms and excellent breakfast. Lots of parking and a couple of good restaurants next door. The hotel staff were very friendly and professional.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Pioneer554106, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality of Best Western Plus Mcdonough Inn & Suites Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. It was a pleasure serving you and hope that your next visit will be another five star experience.

A nice clean and friendly hotel. Room was spacious and very clean. The free breakfast had a good choice both hot and cold food. Good position for local restaurants. We were there to attend NASCAR at Georgia Speedway which was very close

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
jimsuer2, Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We look forward to the next!

We were looking for somewhere not too far from home with an indoor pool for a family Staycation. Randomly picked Bestwestern, but will definitely come back! Awesome staff, Sandra maintained a great breakfast buffet, the pool was perfect, room was clean and had enough room for 2 adults and 4 children. The location was close to expressways and plenty of restaurants choices. Don't sleep on Bestwestern Plus, they are doing a magnificent job!

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
FamilyFun4Life, Thank you so much for your kind remarks to our breakfast, rooms cleanliness and staff hospitality of Best Western Plus Mcdonough Inn & Suites. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. It was a pleasure serving you and we hope to see you again on your next visit to the area.

Hotel is average but location is terrible, right on top of Interstate 75. We reserved room a week ahead of time on the BEst Western site through Trip Advisor and requested a room away from the highway. That request was ignored. What good is a hotel room if the noise is so bad you cannot sleep? Terrible experience. Go elsewhere!

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
bradleyhsmith, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We hope you let our front desk team know about this so we can transfer you in a room that suits your comfort. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. .

Every time I spoke with a staff member they were attentive, friendly and smiling. My son also loved the people running the business. Also, had elevator near entrance for Handicapped. (ME) Jim Valyo (Rochester, NH)

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
James V, We can't thank you enough for your five star rating of our Best Western Plus Mcdonough Inn & Suites hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We love having families around and I hope you and your son will come back to spend another wonderful time with us.

This hotel was very comfortable, clean, & reasonably priced. The beds were very comfortable, bathroom clean & spacious. The room was quiet & the breakfast was good (though the breakfast area is rather cramped). The hotel is situated right next to an Applebee's. Would highly recommend this Best Western.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Dear Richard K, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! Your recommendation to other traveler's means a lot to us, and we thank you for taking the time to share it.

Just a-bit south of Atlanta; great location! Only a year old, a beautiful hotel. Great rooms and amenities. Terrific staff upon arrival and checking out the next morning. There are numerous eating places located very close to the inn. Will certainly stay there again on our trips to/from Florida.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
18frankd, Thank you for letting us know how impressed you were with our services and amenities of Best Western Plus Mcdonough Inn & Suites Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

This was our third time staying in McDonough Best Western on our way to Florida or way home. Great location. I look for stops that have restaurants within walking distance. There are several close by. Hotel is clean. Front desk staff are helpful. Breakfast room is good.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
ooannie, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

The place was clean and comfortable and the staff very friendly and professional! The price was very fair! Hot coffee and a very good breakfast was available for everyone. Would stay there again. Was a nice bonus getting a discount at the restaurant next door.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
sklott, Thank you for letting us know how impressed you were with our breakfast service and hot coffee. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. s great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area!

The check-in process was easy and quick. Staff was very pleasant. Rooms were spacious. Beds were very comfortable. Breakfast was delicious. Hotel is also pet-friendly. Will definitely recommend to others.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
64Grace, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay at the Best Western Plus Mcdonough Inn & Suites Hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your recommendation to other travelers means a lot to us, and we thank you for taking the time to share it.

Clean, spacious rooms, comfortable beds with upgraded linens. Generous breakfast with enough of a selection to satisfy anyone. Warm, welcoming staff genuinely concerned with making your stay as comfortable as possible. Will continue visiting this hotel on our trips from Florida.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
Barbara R. W, Thank you so much for your kind remarks to our breakfast, cleanliness and staff hospitality of Best Western Plus Mcdonough Inn & Suites. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

Clean, well appointed room. Very comfortable bed and pillows. Great breakfast with plenty of options, many of them warm. We would definitely stay here again and would certainly recommend it to others.

This hotel goes way beyond your normal hotel. The beds are very comfortable, the staff is spot-on, the breakfast was more than tasty, it was spotless everywhere. When traveling in this area this is the one to stay-in.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
I2Loves2travel, I can't begin to tell you how much we enjoyed reading this review I2Loves2travel . I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Thank you for sharing your 5 star rating!

Clean hotel. Stayed here many times. Staff always nice. Breakfast was good. Earline was friendly & worked hard to keep items stocked even though there was quite a crowd there. I had sausage gravy & biscuit & it was tasty. Hotel is updated & furnishings are modern. Enjoyed our stay as usual.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
GATravelsby4, Thank you so much for sharing your review and giving us an honest look at the guest experience in ourBest Western Mcdonough Inn & Suites hotel. We are overjoyed to discover the positive impression we made with our breakfast service and hospitality. We are all looking forward to your next visit and hope it will be just as enjoyable.

First off, our check in was great. We checked in very late (almost 1 am) and the front desk attendant (Cara) almost immediately dropped her evening duties to help our family of five. Cara recognized that we were tired and ready to go to bed. And she made it quick and pleasant —which I think is just as important and knowing when to have a great conversation, and when to make it quick. Our breakfast food was good. But the two lovely ladies, Earline and Sandra made it GREAT. The experience for my children and me was very relaxing and those two ladies worked endlessly making sure the food was stocked, the place was clean and people were happy. And they did a great job. I really hope this review gets to those three ladies, because they certainly deserve it! As I'm sure there's many other workers that make it all possible. Thank you Best Western and your staff.

Nerissa M, Guest Relations Manager at Best Western Plus Mcdonough Inn & Suites, responded to this review
C4551UUkevinl, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

My husband and I visited this hotel for my birthday, I specifically chose it because of the indoor pool/sauna for me and the free breakfast for my husband. The room was a great size and it was clean, as was the pool/sauna & Sandra was really accommodating at breakfast. We'd definitely go back!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
rackaya, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to us that you've allowed us to be such an important part of your special day and celebrations! We are thrilled to find out that we were able to make this occasion more enjoyable and we hope to see you again, soon!

We stopped at the Best Western at McDonough Georgia on our way to Florida. Great room, friendly night staff and breakfast person (shout out for Sandra!). Room rate was good but I was a bit surprised Georgia taxes were so high. We would stay there again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Deswamprabit, We are excited to share this wonderful review with Sandra , and we thank you for giving us this opportunity to congratulate them on a job well done. So excited to hear that we have been an important part of your travel convenience. On behalf of our entire staff, we appreciate your stay and we look forward to seeing you again when your travels bring you back to Florida City! Kind regards.

It was very clean service guest was very welcoming and nice. Very quiet stay. Lots of different places to eat around or near hotel. I would recommend coming back kids loved the indoor pool it was nice

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Maps66056779132, Happy new year Maps66056779132! Thank you for sharing the fun experience that your kids enjoyed at the pool . We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We look forward to serving you again here a the Best Western Mcdonough Inn & Suitesand giving you another five star experience.

The front desk staff was very friendly and helpful. Also, the breakfast staff, esp. Sandra, went above and beyond to engage in conversation with me and she asked if I needed anything else. She also greeted me with a smile. I will definitely come again!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Angelfire50, We are overjoyed to discover the positive impression we made with our service and hospitality of Best Western Mcdonough Inn & Suites Hotel. Thank you for taking the time to share this five star experience with our management, staff, and future guests.We will happily share your comments with Sandra and we look forward to seeing you soon!

I really enjoyed this hotel! The staff were very excellent! The rooms were very neat and clean! The breakfast were good! Housekeeper she was amazing! Hotel is very clean and neat! Receptionist staff is amazing!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Happy new year sherryberry1993! Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again with our breakfast during your next visit and looking forward to serving you again for another five star experience.

This is the second time we've stayed there. Very clean. Employees were excellent and very helpful. Hot breakfast was excellent and we'll stocked and hot. Highly recommend that you stay there if you are passing through the area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
tcz155, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites Hotel . Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Your loyalty is truly appreciated and we can't wait to see you again!

Great Service! A Wonderful continental breakfast that had something for everyone!! Would stay there anytime and the rooms were nice! Great atmosphere and all the staff was very friendly, helpful and accommodating.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Ashley C, Thank you for your kind comments and 5 star rating of Best Western Mcdonough Inn & Suites Hotel! We are overjoyed to discover the positive impression we made with our breakfast service and hospitality. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Everything started out well with Todd, the assistant manager, assuring me as a Gold card holder that we would have a room with a pull out sofa, as my husband has a bad back and needs to sleep on the pull off mattress on the floor. Todd also assured me our room would be quiet. He said he could see it 'from where I am talking to you in the lobby, it is on the second floor.' NOT. We arrived much later than anticipated due to holiday traffic jams/accidents/delays, at 9pm. We were given a room on the 3rd floor, on the very end. There was NO SOFA BED. There was a sofa. My exhausted husband had to sleep on the floor, with just the bedding from one of the queen beds on top. To make matters worse, when we went down for breakfast at 7am with our 10 year old son, there was a very long line of guests (some coughing!) awaiting their turn for the breakfast buffet line. There was no seating in the breakfast area left. So we went back to our room, returning at 8:34am positive the line had died down and we could have our turn. NOT. The breakfast attendant was very apologetic saying the owner 'usually comes in with more food items but he didn't come in this morning." WHAT? And the hotel was pretty much booked TO CAPACITY as it was Dec 26th and every one was in transit post Christmas. So we left. And we spent an unexpected $14.00 for breakfast at Chick Fil A. My suggestion is to replace all sofas with new sofa beds. And be sure to have the hotel cleaning staff vacuum under/inside the sofa when each guest leaves. GROSS things hide in sofas. My suggestion is to have vouchers for those that are unable to be accommodated for breakfast. My suggestion is to treat GOLD members a little bit kinder and gentler when we have been driving 10 hours. Please don't give our promised room away. That is most likely what happened.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
FamilyFunThingsToDo, On behalf of our entire staff of Best Western Mcdonough Inn & Suites, we apologize for the concerns you shared about your experience with us. Our team is working hard to make sure our guests are comfortable and are receiving the best service. Your feedback will be forwarded to the hotel management to ensure that situation like this will not happen again in the future. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

I love everything bout stay .the room was great the pool n the hot was good the bed n comfortable. I slept really well ..I was relaxed . My whole trip was great.. the front desk attendants were great n there customer service was on point .

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Tourist53363496722, Thank you for your kind comments and 5 star rating of Best Western Mcdonough Inn & Suites Hotel! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We are all looking forward to your next visit and hope it will be just as enjoyable.

Great place at a great rate staff was very helpful rooms very clean great breakfast will be back when in the area again. Very accommodating nice pool area and a great business center if your in the area stop in and relax

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Pat W, Thank you so much for your kind remarks to our breakfast, rooms cleanliness and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

I had to find a hotel a few weeks ago, while I was in the McDonough,Georgia area, and called all the local hotels. I found that Best Western was the friendliest and their prices were more affordable than most in the area. I loved the cleanliness of the rooms and comfort of the beds. I called front desk to ask about TV remote and it was placed in front of TV, in a pouch saying it had been sterilized, that was a first for me, but I appreciated that they care enough to make sure the room was perfect. Everyone gave me a warm welcome and a friendly smile as I walked through lobby. The free breakfast included was wonderful and front desk made sure I knew about free breakfast and the times. I had to travel back to McDonough, Georgia last week and you better believe I only called and made my reservation with Best Western! Thanks Best Western & Staff! Merry Christmas & Happy New Year!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Happy holidays brightnsavvytraveler! We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

Great hotel! Everyone was very friendly and Sandra cooked up a bomb breakfast. The pool and hot tub was very nice and enjoyable. Staff was very personable. I would recommend to anyone looking for a quick stay.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Bulldog553, Thank you for staying with us and for sharing your wonderful review of Best Western Mcdonough Inn & Suites Hotel! We are overjoyed to discover the positive impression we made with our service, amenities and hospitality. We look forward to having you stay with us again and earn another perfect 5 rating.

We stayed overnight. Clean room, nice room service. Staff was very nice and accomodating. Breakfast was decent. Nice area too, lots of restaurants. If we go back to the area will definitely stay again here.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for your kind words Anneliuchua ! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We would love to have you back and we do hope to see you again soon here at the Best Western Mcdonough Inn & Suites Hotel.

Excellant Hotel. Room was very Clean,workers were very helpful and friendly, great breakfast.....fresh and hot! My dog was accepted in this hotel and there was a place for him to go outside to the bathroom.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Hi Curiosity13568765871, We are overjoyed to discover the positive impression we made with our breakfast service, cleanliness and hospitality of Best Western Mcdonough Inn & Suites Hoitel. Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We look forward to the next!

Hotel is Amazing. Breakfast was amazing. Very clean. Real close to food and attractions of McDonough Area. Room attendants professional and Breakfast prepares area very motivated. Will definitely be returning to this hotel for new years

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Eli2018888, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites Hotel. I am excited to hear that we have been an important part of your travel convenience.On behalf of our entire staff, we appreciate your stay and we look forward to seeing you again when your travels bring you back to McDonough City! Kind regards.

This visit has been absolutely awesome, the staff were very helpful and fun to talk to. Shout out to Sandra for being the best, she takes care of what ever you need and is super friendly. Highly recommend staying here.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Scott R, I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

Very nice hotel! Friendly, helpful staff, clean and quiet, good breakfast, Applebees and Mesquite Mexican Grill and Bar next door. Room to park my Big Rig (just one!). I've been here before and I'll be back!

Had a great stay there.. rooms was very clean and homie.. the service was outstanding.. the staff was great also. Especially SANDRA. Thanks again and you will be Getting more of my families business..

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Walt G, Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work.We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience!

Staff is friendly and inviting. Greeting each guest with a smile. Helpful when needed. Pleasant attitudes. Sandra is good about keeping breakfast area clean and stocked. The hotel is overall clean and comfortable. Rooms are comfortable.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Jerrell B, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team.We look forward to welcoming you back during your next stay in the area.

Cleanliness, comfort, and accommodating innkeepers add to the attraction this Best Western offers. Room charges are reasonable, and the Best Western is close to local restaurants. Its proximity to the interstate made it easy to resume our travels quickly.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
I can't begin to tell you how much we enjoyed reading this review Altamahamama ! We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

We've stayed at this motel numerous times within the past 2 years to visit family and attend sporting events in Atlanta. . The staff are consistently friendly, helpful and accommodating. The rooms have been consistently clean, beds are very comfortable, all electrical devices and phones are in working order and Wi-Fi is free. Hot breakfast in quiet seating area is available. Would highly recommend this motel.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
roryzbostwick, It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!

Rooms were big. Got 2 queens. Shower and bathroom good. Room was clean. Could gave used an extra light but lighting was good. Breakfast was good. Eggs, cereal, yogurt, waffle mix, coffee, bacon or sausage, bagels. Could use fruit salad and toast. Ironing, microwave and fridge in room. Didn't try pool or fitness room. Staff was very nice and helpful. Location is good. 2 restaurants across parking lot and near to Wal-Mart and other stores via car. Right off highway. Price was reasonable and they let me check out a day early. There are some other hotels perhaps 40% less but whatever hotel, you choose, do your research. One impt thing for us was not to have room door on outside. Good luck. If I go back, I'll Dec look at them again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Your positive review means a lot to us Scenic06980739500 . It is wonderful to hear of the great impression we made with our breakfast services, rooms cleanliness and our amenities of our hotel. We are overjoyed to hear that you had a great time with us and can't wait to see you again!

We stayed here on our way down to Florida and was glad we did. For the price I would recommend this hotel. The rooms were very clean the bed comfortable. I used the indoor pool which was well maintained. Breakfast had lots to choose from and the staff are all very friendly.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
ivywilson66, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

Visited Oct 2016: A typical refurbished Best Western minus the "western" motiff. There is an Applebee's, and Mesquites Mexican Grill across the parking lot. We are dinner at Applebees, dropped teh kids off at the hotel, and then drank margaritas at the Mexican Grill. Great location: quiet and convenient.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Cubmaster99, We can't thank you enough for your five star rating of our Best Western Mcdonough Inn & Suites hotel. We are also happy to hear that you found the location to be so convenient for your needs. We love having families around and I hope you come back to spend another wonderful time with us.

We checked in late on a Wednesday, Todd Parker the night manager was most pleasant and professional. The room was spacious, clean, well maintained and quiet. Heating unit, refrigerator were quiet. Everything worked, Desk lamp has a USB port for device charging. Internet speed was good, no problems with VPN connections like in some places I've stayed. Parking area was well maintained and clean, and lighting was adequate. Breakfast was good, a nice selection of items(I liked the sausage gravy and biscuits and bacon with scrambled eggs). The area was well maintained and the lady in charge was very nice. All the staff we encountered were friendly, pleasant and professional. Desk checkout was fine and the lady was nice. One downside - the lobby was crowded and people milling and blocking the hallway and exit as there was some kind of event being held in the lobby. The people at the event's setup tables had taken the last of the luggage carts and were using it to hold boxes and wouldn't let us use it to load our vehicle. Additionally, I had to ask multiple times for people to move so I could shlep our bags and equipment through the lobby to our vehicle. They seemed irritated that I would even ask them to allow us passage to the doors. I don't blame the hotel staff for the conduct of those people, it just shows how thoughtless some people can be. The event might be a regularly scheduled one. If this is a consideration, I recommend checking beforehand to see if any such events will be held while you're checking out. With the exception of the rather thoughtless bunch in the event in the lobby, the stay was excellent. The only improvement to the property I'd suggest is to have better lighting in the room. I'd also use 'warmer' 2700K bulbs that would make the room more inviting.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Paul B, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our rooms. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart.

Very nice and clean hotelThe host very friendly we made the reservation online and was so easyand the breakfast was great had a variety of breakfast items to chose fromWe have stayed at this location twice before and have always had a good experience each time

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
408donnab, Your comfort and convenience are our top priorities 408donnab , and we thank you letting us know how we have been successful in our efforts to impress you. It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We appreciate your loyalty and look forward to your future visits!

This is a very good buy with an excellent breakfast and sufficient parking. The bed was very comfortable and the room very clean. Also we had no problem getting parking even though we came in at 10 in the evening.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Your five star review means a lot to us Voyage49924881843 ! We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

We were really impressed with this Best Western. It was rated a 4 on Trip Advisor and it did not disappoint! All redone and modernized, room was very pretty, nice and clean, a comfy bed, hot and cold breakfast, and everyone pleasant in the staff. Just what we needed to relax after a long day's drive. We will always keep it mind when looking for stopover lodging, when we travel to our beloved North Georgia or Tennessee mountains from Florida. A thumbs up indeed!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Isabel A, Thank you for your high rating of our hotel and for taking the time to share your experience! We are overjoyed to discover the positive impression we made with our breakfast service, cleanliness and hospitality. Glad that we were able to meet your expectations of service and accommodations and all looking forward to your next visit!

Hotel was clean, room was comfortable, easy check-in and out nice breakfast and was in place before scheduled time. Workout room and pool amentimies was offered during check-in. Staff was very friendly.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
597owenk, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality of Best Western Mcdonough Inn & Suites Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

Very pleasant surprise. First time traveling with 2 dogs and this property was great. Thought we would end up in a cheap hissy motel with the dogs. The rooms are big and clean. Every staff person was very friendly. I hope we end up here on our trip home.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
ruthk805, We can't thank you enough for your five star rating of our Best Western Mcdonough Inn & Suites hotel. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I'm glad that you found our efforts to be successful. We look forward to serving you again!

Location is a little hard to find off of the freeway, but OK. Staff was very friendly and helpful. Room was very well kept and updated. Breakfast was very good and provided early to get an early start on the road.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Odyssey272194, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites . We are very happy to discover that you had such a pleasant experience with us! We are overjoyed to hear that you had a good time with us and we are looking forward to your next visit!

Every staff member was caring and helpful. We stayed almost a week on vacation visiting family and we felt very safe and comfortable at this hotel. Would definitely recommend. Very close to restaurants and stores.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
GenevieveH222, Thank you for leaving your five star rating of our hotel. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

This was our 2nd time staying here this year & would stay here again! This Best Western was great & very clean. It is very close to the Interstate & had a good hot breakfast with scrambled eggs, sausage, biscuits and plenty of toast, bagels & waffles. The indoor pool was a welcome amenity for our grandson, but we didn't use the hot tub. The room had plenty of space & the King bed was comfortable. I should have known that the roll-away bed was an extra $10, but I should have been told that when I requested the bed. Overall it was a great place to stay on our way down to Florida! Would stay here again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
cdennis359, Thank you for leaving your five star rating of our hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again.

This hotel has an ant problem. It is no fun waking up in the middle of the night picking ants off your face. There were ants on the walls, headboards, floors and beds. The front desk staff acknowledged they had a problem and offered to have the room sprayed. We were there for eight days. A man came to spray on our last day. My wife was getting dressed and he wouldn't wait until she was finished. She had to wait in the bathroom until he was done. The smell was not pleasant. An apology was the only thing the hotel offered as recompense.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
U1284UHrichardm, Thank you for alerting us to a potential pest problem. I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. This is certainly distressing to hear and we want you to know that we are addressing the issue as guest service and satisfaction are our top priorities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

We stopped here on our way to Florida. Staff was friendly and Sandra the breakfast hostess was so nice. She did a great job of keeping the food filled and tables clean. Our room was clean as was the public areas of the hotel. We will stop here again on our way to Florida.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Lisa M, Your kind compliments mean so much to us, and we thank you for taking the time to share this review of Best Western Mcdonough Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!

We went back for the Scarecrow Festival, and stayed at the Best Western Inn and Suites in McDonough, Georgia. We were not disappointed! The rooms were big, the beds comfortable, the people friendly, and the breakfast always warm and waiting. The price did not disappoint either. If you are in the area for hiking or any sort of activity, be sure to stay there. You won't be disappointed.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Gina M, Thank you so much for staying at the Best Western Mcdonough Inn & Suites Hotel during the Scarecrow Festival. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again and giving you another five star experience.

This hotel was extremely clean. The service was great! Ms. Sarah was great and very helpful.This hotel was great quaility for the price. I will definitely come back to visit. Close to the all highways.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for your kind words divatb2000 ! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We will happily share your comments with Sarah and we look forward to seeing you soon!

Leisure one night stay....Nice hotel that needs a Little attention to detailBathroom needs paint touch ups as well as the room areasLobby was very inviting and nice...Bedding was comfortable but nothing to brag about...Pillows were just ok...They are half sized pillows which was wierd to us...

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
TROYBDUNCAN, Thank you for taking the time to write this review and share your experience of Best Western Mcdonough Inn & Suites Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to welcoming you back during your next stay in the area.

I was having a difficult morning and went to breakfast hoping food would make me feel better, but Ms. Sandra was the highlight of my entire day! She kept a positive attitude and smile throughout her shift, which meant a lot to me and the guests that were lucky enough to meet her. Thank you! :)

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Avion B, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Sandra and we look forward to seeing you soon!

Everything was great. Room was bigger than expected. Bed was super comfy. Youll be happy you stayed indoor pool and hot tub plus there is a shower in the pool area. Stafor was pleasant and helpful the whole way through.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
ismilie24, Thank you so much for your kind remarks to our bed , leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

We found this hotel to be easy off/on interstate. Walking to dinner was next door. Hotel staff was friendly and helpful. The bed was super comfortable. Would like to make suggestion. BW needs more roadside advertising!! Up in the air/street needs to be BIGGER!!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear arnadeneg, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to welcoming you back during your next stay in the area. Kind Regards, General Manager of Best Western Mcdonough Inn & Suites Hotel

I found this Hotel to be very clean and welcoming. The have a GREAT Breakfast buffet and the Attendant Sandra was very Pleasant and Helpful. The Desk Clerk was also very helpful. This is a nice place to stay and many restaurants very close by. I really like their Lobby with the waterfall, it was soothing!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
jmbr252016, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying at our hotel near at the food chains. We hope to impress you again during your next visit and we thank you for sharing your experience. Kind Regards, General Manager of Best Western Mcdonough Inn & Suites Hotel

We were passing through on our way to our Wi yet home in Florida. Arrived late after many hours of driving. The area seemed safe and many restaurant choices nearby. Applebys walking distance. Front desk was very welcoming, room was clean, spacious and quiet. Had a good nights rest and a lovely breakfast the following morning - including eggs & bacon! Would definitely return. Only thing I would say was negative was that the lock on the door to the parking lot was broken so the door was always accessible to intruders.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Ellen S, Thank you for your high rating of our hotel and for taking the time to share your experience! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying at our hotel near at the Applebys and food chains. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

I haven't been in a Best Western motel since it's rebranding efforts began in 2015. We found this motel to be a pleasant surprise. The room was large with high ceilings and very clean including a sanitized TV remote. Inside was a very comfortable bed and Samsung TV. Despite being close to the interstate we weren't bothered by traffic noise. There was a nice pool, exercise room and the breakfast matched that of the higher tier motel chain beds. A few downsides: small breakfast eating area and exterior building lighting that was impossible to block completely from the room. As noted, I consider this to be a good motel value.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
William M, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience of Best Western Mcdonough Inn & Suites Hotel. It means a lot to hear from guests who are satisfied with all of our services and amenities. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart.

We stayed overnight. Room was nice. Bathroom could use an update but was clean. Front desk staff were very friendly. We didnt use any of the amenities. The shampoo that they have was great. Had a nice scent to it!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Livingsnowbirddream, Thank you for letting us know how impressed you were with our room, shampoo and staffs hospitality of Best Western Mcdonough Inn & Suites Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We also appreciate your ideas for improving on our bathroom, and we look forward to serving you again!

We stayed at the Best Western McDonough one night on our way home from Florida September 20, 2018. We chose McDonough so we could go through Atlanta about 9:00 the next morning rather than after driving all day and to avoid rush hour. The hotel was super easy to get to, just seconds off of 75 N. but on a little side drive. Applebees right next door, a nice Mexican restaurant next to Applebees. The hotel looks new, was super clean, bed comfortable, plenty of towels. Our room was more spacious than most we've stayed in. It had a king bed, desk, couch, fridge and microwave. Super nice, high water pressure shower. The AC worked well. Our room was on the third floor and we didn't hear any street or parking lot noise. Other guests coming and going on our floor were not so quiet. Breakfast was very generous with sausage, eggs and potatoes. Fruit, cereal, muffins and pastries. Waffles, yogurt, orange and apple juice, milk and coffee. We didn't use the pool so cannot speak to that. The parking lot was very well lit. We were very, very happy and impressed with the hotel, location and close restaurants. The only glitch in our stay was we used a different credit card than the one we reserved the room with. The front desk called at 5 minutes before 11 after we were asleep and said the internet had been down when we arrived and when they ran the card it was denied. My friend had to get up, get dressed, go down to the front desk only for the card to go right through just fine. I thought 10:55 was too late to be called for that. We would have been glad to stop at the front desk on our way in and out during the evening to make sure the card went through but were not asked to do that. We didn't realize there was a problem. Even an earlier call to say the internet was still down and to check back would have been a nice heads up.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Allthingsbeachy, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are thrilled to have met your expectations with our friendly services and cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

Highly recomended location for travelers on route or those who want to know town. Clean and spacious rooms, great amenities and close to everything. Great breakfast bar, good internet connection, pet and family friendly.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Carlos B, Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are very happy to learn that your stay was so peaceful, and we hope to see you again.

very clean, updated rooms. staff is friendly , breakfast was great. i would definitly stay here again, extra towels, they were soft too. internet was fast, bed was not too soft not too hard, location was good, very close to restaurants.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
vizjenn, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our rooms . I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We welcome you to visit our hotel again in the near future. Have a great day!

I've stayed here numerous times and I have never had any problems. The hotel is close to shopping and restaurants and access to the interstate. The staff is always friendly and the breakfast is hot and delicious. My granddaughters love the country gravy.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
sharonc1035, We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our yummy breakfast. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will happily share your comments with our staff and we look forward to seeing you soon!

Very nice accommodations and appreciated that Applebee's was next door. No more driving for dinner. The breakfast bar was most complete and enjoyable. The staff was extremely friendly and Tanya at breakfast couldn't have been more helpful.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Grandma33317, Thank you for your high rating of our hotel and for taking the time to share your experience! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again in the future!

Hotel staff very friendly and helpful especially Sondra and Tonya. Room had lots of ants coming in through AC unit. Beds were comfy. Suite pictured with pullout sofa but our sofa didn't not pull out. Ok hotel

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dortfo1, Thank you so much for alerting us right away to the pest in your room. Any issue related to pest alerts is quickly addressed through professional treatment and investigation. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again.

Labor Day 2018, quiet, easy to find on a side road, updated facility, we slept well, had the usual hot and cold breakfast available. Has elevator. Restaurants in walking distance. We would stay again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Tom B, We can't thank you enough for your five star rating of our of Best Western Mcdonough Inn & Suites hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for letting us be a part of your holiday and we hope to see you again soon!

I have used this Best Western on several occasions. And Each time I can always count on this Best Western to be clean. The beds are made for a great night sleep. Also if you are traveling alone you will feel safe the property is well lit. If you do not want to travel for lunch there is a Apple Bee's and Mexico restaurant next door. There are steps in the parking lot which connect the hotel to the apple Bees parking lot to keep you from walking in the road.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for letting us know how impressed you were with our bed of Best Western Mcdonough Inn & Suites Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We appreciate your loyalty and we are looking forward to seeing you again.

Clean, comfortable, modern hotel about 30 minutes from ATL airport. I flew in at night and had business in Macon the next morning. This cut my drive time down in the morning, and the hotel is much nicer than comparable hotels near the airport (College Park, Hapeville, etc.). This hotel is more updated than other Best Westerns in the area and exceeded my expectations. I will stay here again when work brings me back to the area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Aaron O, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience at the Best Western Mcdonough Inn & Suites. I am excited to learn that we have been an important part of your travel convenience. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

This all suites Best Western is truly a hidden gem in the McDonough area. This 3 floor all indoor hotel is CLEAN, SAFE, and easy on the wallet. I paid right at $75 for a one night stay during the week. I stayed on the top floor because top floor rooms are really unwanted since bottom room floors are highly requested that means top floor rooms are cleaner & newer because they are used less. I got 2 clean queen beds with 4 regular pillows and a sausage pillow on each. That's a total of 10 pillows in my room. There's also a comfy sofa. LOTS of stretching room to lay out your luggage. Loved the quick flush toilets...only 12 seconds to fill up the tank. The bathroom was clean with tons of towels. Nice shower head with massage options and tons of hot water. BREAKFAST was the best part. Kudos to Sandra for an excellent breakfast experience. Tons of bacon, tons of (apple, raspberry, lemon, & cream cheese) pastries, bagels, croissants, biscuits, sausage & gravy, eggs, all the GOOD kinds of cereals, like Honey Nut Cheerios & Frosted Flakes. There were 2 different types of waffle makers for regular waffles or mini waffles. The best waffles I ever had...REALLY!!! Breakfast was plentiful, even up into the last hour and all this serviced by the ever smiling Sandra. The BESTEST BEST WESTERN EVER!!!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
howardw819, Your five star review means a lot to us howardw819 ! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. We welcome you to visit our hotel again in the near future. Have a great day!

Great night sleep. Nice clean place. Sandra , breakfast staff was great! I have started staying in Best Westerns recently and they have all been very nice. Great staff. Nice to now you can feel good about where you are booking a room.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Hi cjcovey13, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

I have stayed at this hotel multiple times and each time has been a great experience. Everything is clean and well kept. The grounds/parking are well lit. The staff is friendly and helpful. Breakfast is your normal hotel breakfast, but still good. Great location when traveling to the Atlanta area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for your kind words Karen J ! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We're glad you had a great time with us and we look forward to serving you again.

The room was nice, the pool was dated. The front desk staff did not know how to complete our check in at first. They were friendly, just not organized. They called to complete check in at 9:30 pm and woke us all up.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Heather H, I regret to hear that you weren't thoroughly impressed with our staff and services, though it is good to hear that you found the majority of your experience to be satisfactory. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and hospitality. We hope you will return to be more impressed during your next visit.

Everything was perfect nice, clean, and staff was very friendly. The house keeping staff was very professional and pleasant and Sandra greeted us every morning for breakfast which by the was outstanding. My hotel of choice the next time I am in that area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear _jonward2006, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Mcdonough Inn & Suites hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again during your next visit and and we thank you for sharing your five star experience!

Clean and a great breakfast. Sandra was especially welcoming, greeting everyone who came in to the breakfast area. The breakfast was good with eggs, bacon, biscuits and gravy, and waffles. We had an enjoyable stay.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Susan S, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We are all thrilled to learn that you enjoyed such a pleasant experience with us and we look forward to serving you again.

Best hotel we have stayed at anywhere! The room was large, clean, and nicely updated and decorated. Breakfast was good. The room had everything we needed (frige, microwave, internet). The staff was AMAZING!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Brinasinger83, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and looking forward to serving you again and giving you another five star experience.

I had never been to the Atlanta area, so I was unsure of the hotels in the area. This Best Western was clean, friendly & economical. The staff was very helpful & I appreciate the breakfast. It was located right off I75 so transportation was easy & there were many dining options in the area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Josiah F, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Best Western Mcdonough Inn & Suites Hotel. It is wonderful to hear of the great impression we made with our amenities. We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We will share your comments with our staff and we look forward to your next visit.

Great service all around. Mrs Sandra makes a great breakfast , she always makes sure there is plenty enough to eat. She cooks bacon perfectly Perfectly . And room service is amazing. They always great you with a smile .

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Brandon B, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites Hotel. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Hope that your next visit will be another five star experience.

Had a wonderful stay here, everything was clean, the staff was nice, and the free breakfast was good. The hotel was in a good location, near many restaurants and 24 hour Walmart. Would stay here again when I visit Atlanta.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
htammie51, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Mcdonough Inn & Suites Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are all looking forward to your next visit and hope it will be just as enjoyable.

Staff was very attentive and incredibly nice. They went out of their way to make sure I was happy and comfortable. Sandra, Tamikia and Helen....y'all are amazing! Thank you so much for treating me like family :)

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Paul J, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with our staff and we look forward to seeing you soon!

We went on vacation to Disney World and we wanted to go to Georgia to finish our vacation but I had booked another hotel but my heart was telling me not to go there because of numerous reasons so on our way I started to search for other hotels and I booked Best Western Inns and I wasn't disappointed. The staff was very polite, rooms are clean and the complimentary breakfast was wonderful. I would definitely stay there again and recommend my friends to stay there too.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
suzettedvs, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again! 14

We stopped here on our return from FL with our 4 children. Very impressed with the cleanliness of the hotel and the comfort of the beds including the pull out sofa. The staff was quite polite as well.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
elisaky, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We will gladly share your compliments with our staff. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

The room was clean. There was a lot of towel in the bathroom.i love that they had a indoor pool and spa. it was gas station around and other nice places to eat around there. the staff was so nice to us. we had a good time. i will sty there again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
keentic123lk, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

This hotel appearance from outside to the rooms. They are suites so the rooms are spacious and clean. Although everything about the hotel is overall 4 star, the breakfast is 5 star and free. Breakfast buffet consist of bacon, self cooked waffles, cereal, oat meal, hash browns, and so much more, everything as fresh, especially the bacon. I don't normally write reviews but this hotel is well worth it. I traveled from Nashville TN about ever 4-6 weeks, staying in hotels while visiting my 3 yr old grandson. I have stayed at Westin at airport and Fairfield Inn and. Hilton Garden Inn in Lithonia Ga. This is my new home away from home. Great trip and great customer service!!!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Kenneth J, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites Hotel. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We are all thrilled to learn that you enjoyed such a pleasant experience with us and hope that your next visit will be another five star experience.

this was a great race and a great trip. the hotel was great and affordable. everything was perfect. the staff was very friendly and they went out of their way to make us feel like we were at home. the complimentary breakfast was great with a nice variety of options. the room was perfect. the room was super comfortable.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Kevin V, Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home! It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

My family of 5 enjoyed themselves!!! It was my son's 11th birthday and he wanted to do an indoor pool party. From the moment we entered the facility to the moment we left everyone treated us like family. We had fresh towels for the pool delivered within minutes. There were other larger families there as well. There pool area was large enough so that everyone had their own space. Lots of options for breakfast, great for my picky eater. The rooms were a decent size. We had 2 queens with a sofa bed and everyone had enough space to play games.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
nekia06, Thank you for taking the time to let us know how you enjoyed your stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We love having families around and I hope you come back to spend another wonderful time in Best Western Mcdonough Inn & Suites Hotel.

VERY Clean room. Great service.very friendly. Came with 30 scouts and they all had a positive experience. The service was awesome and the breakfast was plentiful. Eggs, biscuits, gravy, cereal, just to name a few. The wi-fi service was also fast.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Anthony D, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We hope to impress you again during your next visit and hope that your next visit will be another five star experience.

We had a party of 30 Boy Scouts and leaders spend the night here. Hotel was very clean and the staff were very professional. Sandra prepared a great breakfast—she didn't run out of food, which is saying something considering how much these kids can eat.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Matt W, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites . Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

It had been a long time since I stayed at a Best Western. I always thought of them as a mediocre hotel chain at best and would only stay at one if a nicer hotel wasn't around the area. This hotel was a pleasant surprise. Everything was clean. Common areas were spacious. Room was well appointed and quiet (even though I was right across from the lobby restroom). Free breakfast was good. The main reason I only gave it 4 stars was because the bathroom was small and the door was in the way of the toilet (when travelling by myself, I don't always feel the need to close the bathroom door). The front desk staff wasn't rude or unkind, but they weren't particularly helpful at check-in (sent me down the wrong hallway, didn't inform me about breakfast hours or checkout time). Overall, however, I was pleased with my experience and would definitely stay again.

This was one of the most clean friendly,excellent stay and hotel to stay in whenever you're in the McDonough area, The staff is awesome they all treat you like home away from home, I will definitely stay again

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Comella D, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your five star experience!

This is a very clean hotel with nice rooms but the front desk staff leaves something to be desired. A small problem with check-in but more so the fact we have never received a receipt for our stay either in person or by email as promised. We paid cash and this is worrisome especially since they insisted on making us pay a $1 fee when we checked into the hotel. No idea what that is about other than to gain access to our credit card.

ami p, Owner at Best Western Mcdonough Inn & Suites, responded to this review
Dear Guest, Thank you for staying with us and I do apologize about the problem that you had while checking in. I will be more than happy to E:mail you your receipt. Just give us a call and I will gladly do so. When paying cash if you have a credit card we charge the $1.00 to make sure the card works as that is your security deposit, otherwise we ask you pay a $100.00 in cash for the security deposit and you receive that back upon checkout. It is company policy to do this. Usually if you just pay with a credit card that is your security deposit and we do not charge anything other that the room rent. Again, my apologies for your issue and we do hope to see you again. Cara Horvath Night Auditor

I have always liked Best Western Hotels and this one has not let me down. It is clean ,quiet, and the staff is very friendly: Ms Sandra in the kitchen works at putting out a wide selection of items for breakfast ranging from hot eggs and sausage to danish and coffee. It is close to several shopping areas and restaurants. Will definitely stay here again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Suz R, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Mcdonough Inn & Suites Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

Highly recommend this location just south of Atlanta. Plenty of amenities around hotel with easy access to interstate. Double King suite was spacious, clean and comfortable; same price as double queen. Beds, pillows and shower were great. Mini frig, micro, coffee pot and hair dryer helpful. All staff were friendly. Amazing and plentiful breakfast selection. Sandra kept the area inviting! Would stay here again!!

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Beth, Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. We appreciate your positive ratings and we hope to impress you again during your next visit to the area!

This hotel is great and easy access in safe area, their staff is friendly hotel is up to date clean and quiet. The breakfast had a large variety, grits, potatoes, bacon, eggs, coffee, tea, biscuits and gravy.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Alonzo C, Thank you so much for your compliments to our breakfast options and service. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

I stay here often for work. the rooms are always clean and the beds are comfortable. The staff are friendly and accommodating. Todd is especially nice and always willing to help in anyway he can to make your stay better.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear shealy2018, Thank you so much for your loyalty to our brand. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will happily share your comments with our staff and hope that your next visit will be another five star experience.

We had an overnight stay and the accommodations were very nice. The free breakfast the next morning was a very addition to our stay. The cost of our room was reasonable. I would recommend this Best Western to others if in the area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Paul A, I am happy to learn that you enjoyed the value and the free breakfast of our hotel! We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

We came in around 1 in the morning, we were very tired, staff welcomed us and was very easy to work with and payed attention to all our needs. The hotel was easy to settle into, nothing to worry about, clean beds, floors, bathrooms, and even got an extra blanket when we asked. The breakfast had a large variety, including different types of waffles, grits, potatoes, bacon, eggs, coffee, tea, biscuits and gravy, and more! The overall looks of the hotel were beautiful as well, recently renovated. Would 100% stay here again without a second thought.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear KathyFedor, Thank you so much for your kind remarks to our breakfast, cleanliness and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

This hotel is great, their staff is friendly and the hotel is clean and quiet. Everytime I visit Mcdonough or Atlanta I stay here. I especially like that they have free breakfast it makes things a little easier on the pockets when traveling with the whole family. Id recommend this hotel to anyone looking for a good hotel.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
WHEN YOUR S, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!

My family and I were in McDonough visiting family. This was our first stay at the Best Western so we didn't know what to expect. Turns out we had no reason to worry. We had a great experience! Management was very friendly and helpful. The breakfast was outstanding for a continental breakfast. Patricia kept the food coming and cleaned up at the same time. One of the best continental breakfasts I have had in a hotel. I'm very picky and I have nothing but accolades for this hotel.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Martha C, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Mcdonough Inn & Suites Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We love having families around and I hope you come back to spend another wonderful time with us.

Passing through we stayed at the Hotel. Overwhelmed at how friendly and helpful the staff was all around. Facilities very clean. In the morning Sandra worked very diligently at keeping everything full and delicious.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear noverojg, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We will share your comments with our staff and we look forward to your next visit.

We were traveling as a group of 5. This hotel had a sleeper sofa that worked perfectly for our situation. The continental breakfast was the best that I have ever experienced. The pool looked inviting, although we did not have time to enjoy. The staff was very polite and friendly. The room looked and felt clean. We would definently stay here next time we were traveling through this area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Emma J, Thank you so much for your kind remarks to our breakfast, cleanliness and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

All 3 of us LOVED this hotel! Great rooms, wonderful staff, excellent breakfast. Price was very reasonable for all the service and amenities. We also used the hot tub and pool - pool was heated and the hot tub was actually hot (two other places we stayed at during our trip had hot tubs with lukewarm water).

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Hi Ellen D, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

This BW location is currently highly deserving of its #2 rank within the Top 10 Best Value hotel ranking with Trip Advisor. I relocated from a much more expensive hotel with a 3-star hotel rating which ended-up being a run-down, out-dated, couldn.t accommodate a 6'3

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
nenespobox, We can't thank you enough for your five star rating of our hotel. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. On behalf of our entire staff of Best Western Mcdonough Inn & Suites Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area!

My overall experience was great the staff were great, the room was clean and very satisfying and the breakfast each morning was awesome. I will definitely come back there when I'm in the area again. I strongly recommend this hotel.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
ericacollington82, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Best Western Mcdonough Inn & Suites Hotel. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your five star experience!

We stopped before Atlanta. I liked this hotel. Clean, comfortable beds, NO PETS!, good breakfast. Two issues. The AC unit in the room was pretty noisy, and the courtyard (smoking?) area is not door-key card operated so I locked myself out. Well, in, actually. But I assume these things will be remedied in time. I will definitely stop again if in the area.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
bethi259, Thank you so much for your kind comments and review regarding your most recent stay with us. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our air conditioner. We appreciate your rating and are very glad that this annoyance didn't detract too much from your overall experience with us. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.

Ms. Sandra always has a friendly smile and the food is amazing. The eating area is always clean. She is always willing to help .She has excellent customer service skills I would highly recommend anyone to stay at this hotel.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Your five star review is greatly appreciated jordanmars100. Thank you for your compliments to our staff, hospitality and breakfast layout. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We will happily share your comments to Ms. Sandra and we look forward to seeing you soon!

I stayed at best western McDonough with my mom for 3 days and 2 nights. It was a great experience. I enjoyed the breakfast, friendly staff, heated pool, and fitness center. We arrived 2 hours earlier than check-in time and there was a room available for us .

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
jen7252018, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

We stay at this hotel every time we go north to visit family. The amenities are nice, the hotel is quiet, the staff is friendly and helpful. It is the perfect stop for us. And we are grateful to have found it.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
K H, Thank you for letting us know how impressed you were with our services and amenities of Best Western Mcdonough Inn & Suites Hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We hope that your next visit will be another five star experience.

Loved everything and Sandra definitely kept everything stocked and fresh. I would just like toppings for my waffles like nuts , cranberries or raisins and cranberry juice as well. Sandra is very polite and hospitable too. Would come back for sure.

ami p, Night Auditor at Best Western Mcdonough Inn & Suites, responded to this review
Dear Guest, Thank you so much for staying with us and I am so pleased that you enjoyed your stay. I will pass along your recommendations for the Breakfast Bar. We hope to see you in the near future. Cara Horvath Night Auditor

I checked in around 6 p.m. The front desk informed me the hotel had one room with left for $129, $159 after tax. I thought it was a little pricey, but since it was last minute, I went with it. I'm glad I did it was a lovely spacious room that came with television, couch, office desk, and King size bed. I would highly recommend this facility if you could get it at a discounted rate if you do not mind staying outside the city of Atlanta.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Angelica M, Thank you for letting us know how impressed you were with our services and amenities of Best Western Mcdonough Inn & Suites Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant experience. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

So I decided to book my mom a room so she can have time away. The little time I spent was anything but enjoyable. Lets start with me booking the room. They took 153.53 as a holding fee (which I was not made aware of). So I show up to pick up the key to the room the next day, when I arrive the front desk man, Todd, looked annoyed and said I was too early (I was not made aware of check in time either) and to show back at 3pm. So I show back up and Brandy (the lady who booked my room) was there and I pay for the room. She felt the need to let me know that I could not use the key after the nights I paid for which I am not stupid. It was at that moment I realized the separate holding fee. So I bring it up and she says the money will be back by 12am that night. The money wasnt there. So I call and speak with Todd and he brushes it off and says that it will be back within 24 to 72 hrs. I wait and wait and wait. The money is not there. So I call and speak back with Brandy. She says it should be back by 12am tonight AGAIN. At this point, they are all incompetent. So I wait and wait and wait. The money is not there. So I speak with the manager, Linda, she was rude and obviously did not care and tells me it should be there by tonight and hangs up in my face. My mother says she enjoyed her stay but she is not the one who paid. I spent less than an hour there and I will NEVER show back up. It is going on 3 days and my holding fee is not back on my account. Brandy and Todd made faces everytime they saw me as if I was dangerous. They only care about your money and obviously black money is not good money to them

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Quentavious F, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main goal is to serve our guests above and beyond and satisfy them during their stay but it is saddening to learn that your expectations weren't met. You are welcome to contact us at the Hotel, should you have any other concerns about your stay. We hope that you would consider us again in the future so we may change your views about our hotel and management.

Home away from home. very nice. And kind staff. And very clean. Concierge breakfast is very good. The best are very comfortable. Rooms are very spacious. The staff treat you like family. Pool and warm hot Jacuzzi is very wonderful.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
KathyBradford, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

Nice hotel, friendly staff, great location and easy on/off highway. Two restaurants are within walking distance with several others close. Beds are comfortable and the bath is large. Breakfast was good. Great value. Would recommend and stay again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. I am very pleased to learn that you enjoyed the value and breakfast offered at our hotel. Your recommendation means a lot to us, and we thank you for taking the time to share it.

Great Experience! Would recommend to anyone traveling through McDoungh, GA. Great food. Comfortable bedding. Clean, quiet, the price was very affordable and worth the stay. Friendly staff who catered to my needs.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
701michaelmoore, Thank you for taking the time to complete our guest satisfaction survey and for rating our Best Western Mcdonough Inn & Suites hotel so highly! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Great place to stop on our route down from Michigan to Florida. The room was lovely, breakfast was good and the staff was wonderful. We had a large room and the price was excellent for the space we had and the included breakfast.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Susanne V, I am happy to learn that you enjoyed the value and we were able to provide you a comfortable experience. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Very clean and friendly. Breakfast was excellent. Would definitely recommend. Was easy to find and convenient. We liked the fact that it was quiet. There was restaurants near by with some within walking distance.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Patty B, What a splendid review! Thank you for your kind remarks regarding our high standards of cleanliness and we were able to give you a comfortable experience of Best Western Mcdonough Inn & Suites Hotel. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

Room was very clean and bed comfortable for an overnight stay traveling from FL. Front desk staffer very helpful with a business center task. Breakfast your average hotel hot and cold choices. Pretty good coffee! Would definitely stay here again.

Nerissa M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear melmar58, Thank you so much for your compliments to our coffee! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a good time with us and Our team will be waiting for your next return for another well-deserved break.

Very nice hotel and friendly service and staff. Sandra was very friendly and helpful!! Loved her spirt!!!! Breakfast was awesomely good!! I am very pleased thanks! I will be returning soon! Good experience

Really a pleasant place to stay. Clean, comfy beds and wonderful staff. Especially Sandra with breakfast. Really nice to be greeted with a smile and a good morning. Would definitely stay here in future.

Tina M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear Wanda B, Thank you so much for your kind comments and review regarding your most recent stay of Best Western Mcdonough Inn & Suites Hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience!

Excellent value. Clean modern room with comfortable bed, good selection of TV options and excellent Internet service. Breakfast selections good, as well. Would stay at this property again. Did not use the indoor heated pool but will the next time.

Tina M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Bob S, What a splendid review! Thank you for your kind remarks regarding our high standards of cleanliness and we were able to give you a comfortable experience of Best Western Mcdonough Inn & Suites Hotel. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

Great hotel. Great place to stay. Gina was great. Room clean and beds comfortable. We were on our way to Florida. Trip through Atlanta was terrible. Two traffic delays. So glad to find a nice place to spend the night.

Tina M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Dear droberto0213, Thank you for your kind comments and 5 star rating! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a great time with us and we look forward to serving you again.

This place is so nice for the price! We came in for a family 70th Birthday and stayed here. Really nice rooms and Todd at the front desk is beyond amazing! So is the rest of the staff. Such a nice overnight break!

Tina M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and price. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

The motel is about 30 minutes from Atlanta. We left early Saturday morning and had a smooth travel through the city. Room was clean and the bed very comfortable. Breakfast started at 6 a.m. and had quite a variety. Gina was wonderful. She answered all of our questions and was a wealth of information.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you, very much for a awesome review. I am glad to hear you timed it just right with traffic through the city. Traffic can be most stressful on Saturday morning in Atlanta. I'm happy that you took time to enjoy the breakfast. Gina is definitely a asset to our company. We hope to see you again in the near future

We stayed for Import Alliance. We booked the 2 queen bed suite. It was roomy and very clean and comfortable. We only stayed 1 night but all the staff we encountered was very courteous and helpful. I would recommend this hotel to anyone. Thanks, Best Western, for the great stay!

Tina M, Guest Relations Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for your valuable opinion regarding our staff and bed. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Everything went very well, nice clean rooms, safe. You can get a good nights rest here before travelling again the next day. Down the street from Cracker Barrel, close to the I-75. Good variety of breakfast and drinks in the morning too. No worries!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thanks for a awesome review, we are so happy to hear that you enjoyed your stay. We have been working on our hotel the past year and we are so happy with the outcome We will be looking forward to seeing you again very soon

This hotel was very clean and the staff is friendly. The breakfast bar is very good with eggs, bacon, sausage gravy, waffles, pastries, toast, English muffins, bagels, yogurt, cereal, oatmeal, fresh fruit, etc. Plenty of variety. There is an Applebees right across the parking lot, which is nice after a day of travel.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, we do appreciate you being our guest and taking the time to write a review. We hope that you will pass the word along to future guest that we are 95% complete with our renovation and so excited for our guest to see our acccomplishments.

Very clean, the staff is friendly and the breakfast is delicious! Sandra in the breakfast room makes sure everyone is well taken care of! Also, even though it is near I-75, we didn't hear any truck noise during the night. We would highly recommend this hotel over nearby Country Inn & Suites where the room was moldy.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for your very kind remarks, We are working on improving our property in every way, We have an excellent that really enjoy their job. We are number one in Henry county and work very hard to hold on to tat position

Ms. Gina was very welcoming and knowledgeable about different eateries! She was very sweet! The room was clean! I have no complaints about anything! Very nice hotel to stay in! You have a lot of things to do around here!

The hotel in McDonough is great. It is newly remodeled, clean, and spacious. The staff is really something to write home about. Gina at check-in is awesome. She is friendly, helpful, and kind. She had the answers to all of my questions and provided valuable information. Todd Parker was VERY helpful. After we left that morning, about an hour north and through Atlanta, we discovered that we had left behind an important item. He went to our room, found the item and made arrangements with his manager Helen to get the item back to us. Helen went out of her way and went to UPS to ship the item back to us. It was expertly packaged and arrived safe and sound to our home this morning. I can't thank Helen and her staff enough for helping us out. I would stay there again in a heartbeat!!!!! ***** Five Stars or higher to everyone at the Best Western Inn & Suites in McDonough Georgia!!!!

SANDRA WAS AWESOME! The breakfast was good but she made it great!!! Her Spirit was awesome & loving! Customer Service was on point! She deserves praise and recognition! The over all say was great! I love the upgrades!!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you very much for a awesome review. We do love our Sandra and realize that she does a terrific. We know that our guest really enjoy her. Thank you so much for staying at our hotel and we do hope that you will be back soon

Gina was very helpful on a project I was involved with concerning work. She assisted me in every way possible. She gets 100 stars from me...!!!!!!! Hotel was nice & recently renovated. Other staff was also cordial.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you very much for your very kind remarks about our fabulous Gina. I'm glad you enjoyed your stay, hope this means we will see you again very soon. We are very pleased with our renovation and we still have a ways to go. I can't wait to see our finished product.

Room was clean. Breakfast was plentiful. Lots of delicious choices! Brittany T did a great job and made sure everything clean and was stocked up. Good Mexican restaurant “Mesquite” within walking distance. Would definitely stay here again!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a fabulous review, Brittany is a new team member and she is doing a terrific job. We are happy to hear that you enjoyed your stay and hope that this means you will be coming again.

First off Gina, who checked us in, was extremely helpful and very nice. The hotel was nice. No not fancy but nice and clean. Room was a good size. We were in McDonough for GCAA State Championship for basketball and this hotel was conveniently located. The only thing I can complain about is that we had NO hot water this morning for showers. It was freezing ?? When I told the guy at the front desk he just said, “sorry, that shouldn't happen.” No it shouldn't and after paying $117 (after taxes) I feel we should at least have hot water. But that's the only complaint I have. So all in all it was a good place to stay.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Wow, I am so sorry, I was off for the weekend and never heard one thing about the hot water but I will certainly be looking into the situation. We have two brand new boilers so you are absolutely right whatever happened should not have. I am very glad that you enjoyed the rest of your stay. We are working very hard to be the best that we can be, almost finished with renovation, Hope to see you again in the near future

Stayed here on my drive from Toronto to Clearwater. The breakfast was decent, the beds were very comfortable and the rooms were clean. There was nothing more I could have asked for. The lady at reception was super friendly

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, hopefully we will see you again soon. Please pass the word on to all your friends and neighbors that we are almost 100% finished with our renovation, We have an exceptional staff that have been trained to always go the extra mile to give exceptional service to our guest

Friendly staff! Clean rooms. Gina was the best! Made me feel like I was at home especially since she was from my hometown. It's a small world. The breakfast was very good!! It's right next door to the Mexican restaurant that is so yummy!!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, I am so happy that you enjoyed your stay hope this means we will be seeing you again soon, Gina is a jewel and I am very happy to have her on my staff. We are constantly looking for ways to improve our breakfast bar, glad you enjoyed it.

Really nice hotel well kept .... I will return.... I will suggest them upgrading their thread count on their sheets. spacious and clean room. Gina was Very Friendly and she Welcomed and Accommodated me with a smile.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a very nice review, we do have a jewel in Ms Gina, our guest really like her very much, she goes out of her way to accommodate all guest and shes exceptionally friendly. I will talk to our boss about upgrading the sheets, our rooms have all been upgraded so why not the sheets. We will be looking forward to your next visit through our city, hopefully you will be staying with us again.

We stopped at this hotel on our way from IL to FL. Check in was smooth, Room was very clean, breakfast was good. We stayed on the third floor and it was very quiet. If you're looking for a very clean and quiet place to stay this is your place! Very impressed and would definitely stay here again!!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a very nice review, Its always nice to hear from our guest that we are doing a good job and we thank you very much for your recommendation. We hope you will stay again on your way home from Florida.

We just spent the night while driving from Arkansas to Walt Disney World. It was a very nice place to stay. We did not experience any issues. We would stay here again. We only stayed for a few hours so we don't have a lot of feedback to share.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
We are so glad you were able to spend the night at our Best Western in McDonough. We hope you had a wonderful time at Disney World and hopefully you will stay again on your way home. Please tell all your friends and neighbors about us.

We would definitely stay here again - in fact, this was our 2nd stay here even though it's nearly 2000 miles from our home. The room was great, the location convenient for our travel through Georgia. Helen House, the manager, clearly is working hard to make this an even better place. The breakfast was in an especially pleasant part of the hotel and the food way above average.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
I am so glad that you enjoyed your stay, We are working very hard trying to make sure that we can satisfy all of our guest needs. It is always nice to hear from the guest that we have been successful. We do hope to see you again in the near future and please tell all your friends about us.

I must say the woman who check is in very pleasant. They do take animals which is a plus. They have pillow top beds ( too soft for me ) but family sleep well. For me being that we were right in the outside of the building near the highway, I was up most of the night listening to the backing of trucks and the highway cars themselves. The shower was amazing and the breakfast was a great way to start. I gave four stars because it was loud, weather being the highway or just people walking all hours of the night. But it is a very nice hotel and staff are helpful.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a very nice review, maybe on your next visit we can place you on the topside of the building and front side, we ant all of our guest to enjoy a very pleasant nigh sleeping. We do receive a lot of nice compliment about our showers and breakfast, We're especially glad that you had the chance to enjoy them as well. Looking forward to your next visit

I've stayed in a lot of Best Western hotels over the years, and this one is by far the best. It's modern and clean, the staff is extremely nice and professional (we dealt with Gina at the front desk, and she was fantastic), and the parking lot is clean and well-lit. I didn't have a chance to use the pool, unfortunately. The breakfast was nice too...not the most gourmet food, but it gets the job done.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank You so much for a very nice review, we are certainly glad that you enjoyed your stay and we hope this means that you will come back and be our guest again. Please tell all your friends and neighbors about our well kept secret in the city of McDonough.

Excellent stay. Would love to receive deals on future stays. The only thing I would like to see is more vegetarian options for breakfast. But, as it is there were enough of the usual options we find at other hotels.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
thank you for a nice review, I will look into some more vegetarian options. We recently added the potatoes which the guest seem to be enjoying. We are so glad that you chose our Best Western for your trip through McDonough and we hope to see you again in the near future

This hotel was a very pleasant experience after a long day on the road. We stopped at a competitors property and were given the run around. The desk clerk was very helpful with information about the area. The room was very nice and clean.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
We are so happy that we were able to meet your needs, we certainly hope that you will be staying with us again in the near future. Thanks for a very nice review.

This was a very nice hotel, the room was large, clean and comfortable. Gina, the front desk recieptionist was so friendly and helpful. The breakfast bar area was to small for all the people but the attendant managing the breakfast bar area was a hero, cleaning up, making more food and doing her best to please everyone with her friendly demeanor. We couldn't get a table or even a corner of a counter so we found it difficult to enjoy breakfast. We stood in the lobby and took turns balancing each other's food and coffee. We did notice the toilet in our room was leaking from the floor. It looked like it had been that way for a while as the tile was stained around the toilet. We did tell the daytime front desk person when we left. I would still recommend this hotel, it has been newly remodeled and looks very nice.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a review about our hotel, we do apologize for having such a small breakfast area, We do understand what a real inconvenience this is to our guest, We are trying to think of ways to help the situation. We do appreciate you taking the time to let us know about the leaking toilet. Thank you so much for complimenting the staff. Hope to see you again very soon

Great family vacation in McDonough Georgia over the Christmas holiday you want to stay here the beds are comfortable and Best Western McDonough Georgia and Industrial Boulevard breakfast is good beds are comfortable pillows are nice and comfortable cleaning and staff was very nice.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
We are so glad that we got to be a part of your Christmas vacation, happy you found or beds to be very comfortable, we find ourselves to be lucky with all of our staff members they take great pride in doing a wonderful job. We will be looking forward to your next visit through the McDonough area and hope that you will choose our hotel once again

This hotel has some of the friendliest staff you'll ever have the pleasure of encountering. The facilities are clean and well kept. The pool and fitness center were in great shape and breakfast offered plenty of selections. Will definitely stay here again!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for writing a review about out hotel, We do take pride in our staff members. So glad to hear that you will be back, our number one goal is to please all of our guest and work everyday to achieve that goal

Extremely nice hotel, friendly staff. Price is well below other hotels for the type of room we needed. Would highly recommend this hotel if you are staying in or around McDonough. There was a wide variety at the breakfast, which saved us money because there were 6 of us total. Four were pre-teen teens so they can eat quite a bit

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you very much for a extremely nice review, We take great pride in making our guest happy, always nice to hear when we have been successful. I am so glad to hear that your family enjoyed the breakfast. Thank you so much for the recommendation . We will be looking forward to your next stop over in McDonough.

The receptionist , GINA was not pleasant and rude to our guests. She didn't listen well and threaten to put us out if we had too many guests. This was not the case , but as I stated , she didn't listen well. She has poor customer service skills, it's a bad reflection on the hotel to have her on the front desk. On another note, The room was clean and the breakfast was great, waffles, eggs, sausage and breakfast potatoes.

Staying at this hotel is awesome. Gina our receptionist is the best, lovely lady welcoming us and answering my questions and also helping me out with our hotel booking. I made a mistake and she was able to work with expedia to fix it. So I was very happy. The second time we stay here and we will continue stayimg here whenever we get a chance to. The hotel is also clean,comfortable, quiet and relaxing. Breakfast also very good. Thank you. Your smile is also great.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank You for a very nice review, I'm glad to hear that you had the chance to meet our Gina, she is really a jewel. We all work very hard to satisfy our guest but she definitely adds a spark We hope you will be back soon and hope that the third go around will be even better that the first and second

We stopped here on our way to the smokies. It was very clean, comfortable, everyone was extremely friendly and helpful. The pool area was clean and the pool water was nice and warm!!! We would definitely stay here again on our way through.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for staying with us, we really appreciate the review, I'm so glad that we were able to meet your needs, hope this means we will be seeing you again very soon.

Nice place but walls are paper thin. Can hear tv, talking, showers from adjoining rooms. Personnel were very nice. Breakfast was very good. Close restaurant next door was convenient. Location was good but hard to find at night even with google maps. Front sign small but found on second pass by the hotel. Busy area for traffic. Interstate road noise was not noticeable because our room was on the opposite side of the hotel.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for staying with us on your trip through McDonough, We do apologize for the thin walls in our property , Glad you were on the front side of the building and did not have to deal with the noise from traffic. I'm glad you enjoyed our breakfast and we hope you will come again Happy Holidays to you and your family from Best Western McDonough Inn & suites.

We had a very pleasant stay at the Best Western. If traveling that direction - would definitely stay again. Staff were all very nice and professional. Room was neat and clean. Breakfast was nice for free continental.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for taking the time to write a very nice review, we are so happy you enjoyed your stay with us. Sincerely hope that means you will be back. Happy Holidays from our house to yours.

Southern hospitality at its best from hotel staff. Everyone goes out of their way to make sure you stay is perfect. Will definitely recommend this hotel! The room was very comfortable and spacious and very clean.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
We are so happy that you enjoyed your stay with us, We do have an exceptional staff and we are happy to know that our guest recognize this. We are almost finished with our renovation and so proud of the outcome. We will be looking forwardto your next visit

I was in Georgia for a funeral with my family but your hotel made it relaxing and stress free. I will stay again when I come through GA again. My family enjoyed the breakfast and the Applebees next door that we could walk and not move the car. Wonderful!!!

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
We are so glad that we were able to accommodate during a stressful time in your life , we will be looking forward to a more pleasant visit from you and your family in the near future Glad you had time to enjoy breakfast

Had a really great experience at this BW hotel from nice accommodations to an excellent staff . has become am choice of place to stay when I am in the area .Sandra fixes an awesome breakfast and is very helpful . Almost like eating at grandmas house . the pool and hot tub is a great way to relax after a long day of driving

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a very nice review about our hotel and our beloved Sandra. We are so happy that you enjoyed your stay with us. We will be looking forward to your next visit.

I had been staying with my dad in a hotel near the Atlanta airport but had to move to be near the Atlanta Motor Speedway for a Ritchie Bros. auction. After reviewing many areas nearby, I decided to stay in McDonough which had about everything. And it was as good as advertised. The hotel is conveniently located near highway 75 and besides an Applebee's restaurant. Check in was quick and excellent. I can't give them enough praise for their positive and friendly attitude. We stayed there for 3 nights but had to handle our reservations on a night by night basis since we didn't know if we were going to be able to get any equipments at the auction (which in the end, we did) and they were able to help us keep the same room for our 3 night stay. Top notch customer service! The hotel itself was very clean and modern. The rooms spacious and comfy. Bathroom was great too. Beds were amazing and a/c quiet. You can find many food options around, also a Walmart and CVS. Downtown Atlanta is a short 30 minute drive away so I would rather stay in this area and drive to and from there than to stay in pricier Atlanta. Whenever I go back to Atlanta this will definitely be my hotel of choice. Keep the good work!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a awesome review, I am so glad we were able to meet your needs. We certainly hope that you will be back soon. It is always a pleasure to hear from our guest and know that we were successful in taking excellent care of you. Thanks once again.

Quick get away nice lobby decent room. Last minute book hotel front desk made sure late check in would be accommodated. Check it could have been better I guess they assumed I used this party to book. Was informed to leave room key on front desk and received receipt through email.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a review about our hotel, glad you enjoyed your stay. I'm not sure what went on with your checkout, I will check into the situation. the opinion of our guest is very important to us. We strive to please our guest everytime. We will be looking forward to your next stay.

Overall stay was good. Although for the location and type of hotel the room was a bir pricey. Did not care for the square eggs :oP Pool was nice but being November could have used a heater. Teeny single elevator that you have to wait foreer for then cram in with every floor. Staff was very nice.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a review about our property. I will check on the pool right away it is a heated pool and is suppose to stay at the recommended heat that comes from the health department, We try to change up our eggs, the patties one day and scrambled eggs the next day, Thanks so much for the nice compliment about the employees. We do hope to see you again very soon

This hotel was very nice. Room was clean and the lobby was beautiful with friendly staff that made me feel very comfortable. I would love to book this hotel again when I'm in the area. I give it 5 stars!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
wow, thanks for a great review. We are so happy that you enjoyed your stay and looking forward to your next visit. We recently renovated our lobby and getting a lot of nice compliments very motivational to our staff members

We used it for short one day visit to family, Excellent value for the Atlanta area., Easy access to city proper after rush hour. Good food options for dinner in the area, We ate dinner at Appleby's next door. Above average quality and variety for breakfast compared to other hotels in this price class. Very clean dining area.

Fabulous place. Beautiful rooms, great hot breakfasts with bacon, waffles, biscuits and gravy! And, great staff - Helen is so great! Need anything? Let her know. Pool area has been re-done recently and they did a great job.

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for such a wonderful review about our hotel. The owner has done a great job renovating the hotel and the pool area. Our breakfast host Sandra do a great job with the breakfast. She try to make sure all the items on the breakfast is fresh and hot. We are so happy you enjoyed your stay with us. Looking forward to seeing you on your next visit here in McDonough. Thank you again

The staff at this Best Western is very friendly. The grounds and rooms are nice and clean. It is conveniently located near many restaurants and stores. We will stay here again the next time we are in the area..

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for such an awesome review. Customer service is out top priority here at the McDonough, Ga Best Western Inn and Suite. We take proud in the way our property look. So glad your stay was pleasant. Many of our guest love how convenient we are to all the shopping areas and restaurants. We are definitely looking forward to your next stay with us. Again, thank you.

My husband and I stayed here during the Irma hurricane this fall. My apologies for his incredibly late review. we have stayed here in the past, and each time we do we are always greeted by the nicest staff behind the reception desk and others. Very comfortable rooms,even our kitty cat was content! You will not regret your stay here, thank you Gina, Myleigh,and Helen!

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, we work very hard at satisfying our guest. I am so glad that you liked our property and happy to hear that you came back to stay again. Please share your experience with all of your friends. Thank you again

The overall experience was good, room service was really good during the stay bathroom was cleaned everyday, fresh rags n towels n clean sheets. I appreciated that due to the fact I had a young baby with me. Breakfast was good though some the items were a bit stale. Pool and jacuzzi was clean. Front desk staff was very friendly.

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a wonderful review. I am so glad everything turned out so good for you and your family. In the future, we will make sure all items on breakfast is fresh. Thank you again

I arrived early at the hotel on a rainy, cool morning traveling on company business. There was an issue with my reservation that had nothing to do with BW. However, the check in clerk went over and beyond to help resolve it. Gina was AMAZING! She was attentive, kind, friendly, and courteous. Gina's response to my situation meant the world to me and definitely turned my morning around. After checking in, Gina called my room to make sure I was satisfied with it AND later, when asked, recommended a wonderful lunch entree at a neighboring eatery. Gina Rocks! Thanks Gina and BW for a great stay!

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for such a awesome review. So glad you had the opportunity to meet our Gina. She is certainly an asset to our front desk. We are working very hard to be the best that McDonough has to offer. The staff really go out their way to wow the guest. We will be looking for you on your next trip through McDonough. Thank you again.

fantastic. very clean and friendly. located close to hwy75. lots of food options in the area as well as walmart and other stores. stayed 1 night and would return the next time im heading south to florida.

Hotel always looks clean. Breakfast was hot and delicious. Room was clean and very spacious. I would prefer bathroom be a bit wider. The room was very large and would not be impacted by losing a couple of feet to add to the bathroom space. Employees were friendly and efficient.

Stayed one night here on our way south to Florida. The total cost was just under $107.00. The staff was friendly and thorough, the room clean, comfortable and quiet. We will stay here again as we pass through.

Gina at the front desk was great on check in. She was fast, courteous and gave me good local information. I will stay again. The hotel has been remodeled in nice light cheerful decor. The beds are on the soft side. The AC unit fans runs all the time, not just when its cooling, which I like.

Great value---large, clean room, excellent TV quality (unlike most hotels), nice bathroom, pleasant/helpful staff, well above average breakfast buffet. This will be our hotel of choice when we visit family.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, we work very hard at satisfying our guest. I am so glad that you liked our property and happy to hear that you will be back. Please share your experience with all of your friends

The Best Western is older but recently painted and maintained. Staff were helpful and attentive. Nearby restaurants are within walking distance. Great location while travelling down to Florida with easy access from I75.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a review about our hotel, we are glad you chose our hotel on the way to Florida and we hope to see you again on your way home. We have completed many projects in our hotel trying to look new again. We also have a few more things happening in the near future, can't wait for you to see.

We have stayed at this hotel many times before but we are reviewing it again because their Desk Staff person, Gina, was so great. We arrived to a warm friendly greeting. She exhibited care and concern as she booked us in and later when we asked for suggestions for dinner she had lots of local knowledge and ended up directing us to Pastamax in downtown McDonough. Her directions were accurate to get there and her recommendation could not have been better. Gina also took our freeze packs for our cooler and put them in her freezer to help us out. What a truly pleasant and informative representative! We will be back again and again!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a awesome review, so glad you had the opportunity to meet our Gina she is certainly an asset to our front desk, we do realize that customer service is everything, we have recently renovated our property and we are certainly feeling very proud of all our accomplishments and on top of all that we have had fabulous guest. looking forward to your next visit.

Very clean and enjoyable overnight stay. Always looking for a good hotel on way to Florida, and this is definitely on the list. Room was clean and comfortable and the service was excellent. Breakfast was OK/

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Glad we can be the hotel of your choice on your future Florida trips. We have just about completed our renovation. It has really paid off very motivational to our staff. We thank you for your review and we are looking for ways to improve our breakfast.

Very nice hotel staff went above to accommodate our needs with some attractions we wanted to see close to the Hotel. Close to restaurants. Very clean and updated. The area is very pretty. We just stopped over for the night.

Best Western McDonough is the perfect place to stay when in town. I came to Georgia to do a wedding and this hotel exceeded my expectations. Very Clean and the Staff was knowledgeable and friendly. I have stayed in many hotels and have had horrible experiences, but this hotel took care of me and I will be going back next trip.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a awesome review, I am so glad that we were able to meet all your expectations . We certainly hope that we will be your hotel of choice on each of your visits to our area. Look forward to seeing you again soon.

Gina at the BW McDonough Inn & Suites was so warm and pleasant. I had decided to take some time off. I had previously stayed at a BW in Madison, Florida. I enjoyed it so I looked for one in my State. So I did.

Helen H, General Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank You for a very nice review, we are so excited about our hotel and all the new things that has been added throughout the last year. We hope that you and your family will be coming back very soon. It will be our pleasure to have you as our guest

When I informed my wife we were staying at BW she was less than thrilled with the idea. I too was skeptical. What a surprise and impression the McDonough, GA location made with us. The exterior was as beautiful/modern as the interior. Clean rooms, friendly & professional staff that tenaciously ensure your stay is pleasant and worry-free. Better than the Hilton I stayed at earlier in the year. Kudos to the owner and staff.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Wow, thank you so much for a very awesome review, we are working very hard to be the best that McDonough has to often. The staff really go out of their way to wow the guest, We consider ourselves very lucky to have the best guest all around. We will be looking for you on your next trip through McDonough

We needed a quick stopover motel close to the Atlanta airport for a morning flight. Not only did we get a wonderfully comfortable and spacious room, but also a superior, hot, complimentary breakfast awaited us at 6:00 a.m., enough to fortify us for our long day of travel. Great location just off the interstate and near restaurants. Friendly greeting and a great experience overall.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for taking the time to write a very nice review about our property. My staff and I take great pride in our property It is always nice to hear about a job well done. We will be looking forward to your next visit and hopefully your visit will be even more enjoyable than the first

Large room. Comfortable beds. Clean. Not a luxury hotel but adequate for the price range. The only problem was the greasy bacon and salty eggs. Great staff during the time of our stay. I would stay there again if in that area.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a awesome review, I am so glad that you found our hotel to be comfortable , so sorry to hear about the greasy bacon hopefully we have that problem under control. We will be looking forward to your next visit to our area.

All I can say this was one of the best hotels that I've ever stayed in. The staff are very friendly and professional. The room was large and very comfortable. Great beds and pillows! Shower was awesome!! I wish every hotel was like this.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Wow, Thank you for a awesome review, I am so glad that you enjoyed your stay , hopefully your next trip through our town you can stay longer and maybe enjoy the indoor pool, we are already looking forward to your next visit.

This hotel was quite and very clean.. The staff has the best customer service I have come across..It is very convenient to numerous restaurants..It has comfortable beds and my stay was great..I liked the indoor pool..

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for taking the time to write a review about our hotel, the staff is always excited when we get positive reviews, I always tell them this means a job well done. We hope to see you again very soon.

Arrived to a very friendly staff who checked us in very quickly. Location was right next door to an Applebees (horrible service) and many other restaurants so is in a great location. The breakfast in the morning was amazing and everything was fresh and hot. Whole time there every employee greeted us with a smile and were very friendly. Great experience!!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you so much for a outstanding review , thanks for the compliments to our staff members, we are very proud of them. We hope you will come back to see us in the near future and we hope that you will recommend us to all your friends

Excellent check in staff, issues with room cleanliness. Beds slept very well. Breakfast was good. Breakfast attendant very nice! Have stayed at this location previously, this was the first time with issues of cleanliness.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
I am so sorry to hear about the cleanliness of the room, we do take great pride in our hotel. We have a wonderful staff including our breakfast attendant and thank you so much for recognizing her. I am going to speak to my executive housekeeper about your room, whatever happened I do not want to happen again. I do look forward to you being our guest again and next time expect perfection

This was a very nice and clean place to stay. Beds were comfortable and breakfast was wonderful. Gina was very helpful when we checked in and all our needs were met. Applebee's next door was also nice.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, glad you enjoyed your stay and we hope to see you again in the very near future

We arrived at 2 am weary from running from hurricane Irma. The receptionist welcomed us and assured we had all we needed. We slept in and missed the 9:00 cut-off time for breakfast, but the attendant, knowing many travelers were hurricane related, she kept the food line open, clean, abd refreshed. She also made a point of checking on every guest she saw to be sure they had eaten. She did this with pleasure and graciousness , smiling all the while. Now thats great hospitality!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thanks for a awesome review, I was out of town during the hurricane on a family emergency I am so happy to hear about my staffs outstanding performance even when I'm away. I know this must have been a very difficult experience for you and your family. I am glad you were able to find comfort at our property We hope you will come again but hopefully better circumstances next time.

Dirty carpet, rude employees, small pillows, and non-existent customer service. This is a very basic hotel, should be ok if you are used to employees being rude to you, black feet when walking on the carpet, and putting on your own pillowcases. We are not so this was our first and last visit to a Best Western.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Sorry about your bad experience at our property, We take great pride in satisfying our guest needs. I will certainly be addressing this problem with my staff members and discussing what we could have done differently We do hope that you will change your mind about Best Western, we receive so many compliments about our hotel , we would definitely like a second chance to make it up to you.

Incredible staff especially at front desk. She was extremely helpful at check in and recommended a wonderful restaurant for dinner which was delicious. So nice to have a great meal in a strange town and not have to eat at a chain restaurant. Room was clean with comfortable bed. Room had been remodeled recently. Breakfast could be a bit better. More choices on coffee, light, dark roast

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thanks, for making our day. Its always nice to hear about a job well done. My staff really appreciates your thoughtfulness ,I consider myself to be one lucky manager to have such a nice staff that goes the extra mile to take care of our guest needs. We hope to see you again in the very near future

I would recommend this hotel to anyone traveling through this area. Personnel were very pleasant and accommodating. When my family chooses to travel I will make sure they stay here! Breakfast was very plentiful and huge selection, definitely enough protein to keep you going until lunch and some.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thanks, for a really nice review, glad we were able to accommodate you and your family, we are hoping that on your next trip through McDonough you will stay with us again and we'll be able to introduce you to even more things.

After a tough day on the road this was a welcome respite. Staff was helpful and welcoming (Thanks Gina). Rooms were nicely updated & very clean. Having Applebee's next door was very helpful too. Parking lot is very tight with no turn around. If you are pulling a trailer or larger motor home, park next door in the Applebee's lot.

Hotel was very modern and clean. Great lobby and courteous employees. Room was spacious and bed very comfortable. Would use again. Great place to stay. Close to freeways and only about an hour outside of Memphis.

We were there due to a evacuation the staff was very helpful in our time of need I don't have any negative things to say about this hotel the location was great too so close to Atlanta and ton of hinges for the kids to do.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Happy to hear that you had a nice experience at our hotel. So glad your family found a safe haven. Hope we were able to add a little ray of sunshine to your family. Looking forward to your next visit.

We had a wonderful stay! Rooms were very big. Lighting was not that great a little dark, need more lighting! Food was wonderful in the morning!! Staff was great! Will stay her again very soon. Great location, many resturants are close.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, we are so glad you chose to stay at our hotel. We hope you will be back soon We are working on the lighting in the rooms. Hope we can come up with a solution soon. Glad to hear that you had time to enjoy our breakfast bar. We will be looking forward to your next visit

Arrived at 8:30 PM after a 13 hour evacuation drive from Florida. Friendly check in, great large well equipped room, allowed us to get carry in food and eat in Breakfast area and provided us with paper plates and napkins. Good hot breakfast. Even got a great rate through Hotels.com

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, I'm so glad we could accommodate your family during your evacuation from Florida Hopefully we were able to add a little ray of sunshine during your very frightening time. Please come again

While fleeing hurricane in Florida stayed at this hotel. All personnel were very helpful and kind. The rooms were very clean and comfortable. Special Kudos to Sandra in the breakfast room. The food was always quickly replinished, hot and tasty. She never lost her cheerful attitude..

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a nice review, glad you were able to stay with us, Hope we were able to offer comfort to you and your family during a frightening time for you and your family. We hope you will return again maybe next time during a more relaxed time

The staff are very friendly, helpful and respectful. As an out of stater, but not an Irma evacuee, the staff created a calm port in the storm. The breakfast topics were of having a good nights rest after a long slog of a drive and concerns for home, friends, & family. Thank You Sandra for being a friendly face at the breakfast room.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you for a very nice review, we are glad you chose our property for your hotel needs. We are working very hard on improving our hotel and we aim to please every guest every time. We hope to see you again in the near future, Ms Sandra says thanks for the very nice compliment

I needed reasonably priced lodging for a business trip and after filtering down choices based upon price, and reading recent reviews posted by others, I chose this BW property. Good move. The room was clean and spacious (King Suite) and the bed was very comfortable. The A/C unit was reasonably quiet which, for me, is important as I hate the chunka chunka sound you often have to put up with in this price ranged property. The listing for this BW said "refurbished" and it was. Not the Ritz but certainly suitable for my taste and needs. Above all, the staff was excellent. They let you know that they were there if you needed them and not grudgingly or because the boss said so. They were truly warm, welcoming and interested in that the customer's needs were met. I would not hesitate to stay here again should I need to return to McDonough.

This hotel met all our our requirements. The only thing was the pool was closed for one of our nights stay. My kids were disappointed.The room was clean and the staff was very nice. The pancake maker was out of order also.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
I'm so sorry for your disappointment about the pool. We have finished all the work in that area so hopefully there will be no more problems. We are working on trying to replace the pancake machine. Hope to see you and your family again in the very near future.

Staff are friendly. Rooms are clean. Breakfast is good. My family and I have stayed at this hotel twice and have not had any problems. We will definitely be staying here again on our next vacation to this area.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thank you sincerely for a very positive review, we hope that you will continue to come back, We have a very nice hotel to sell and we have the nicest guest around. Thank you for being one of them.

I was somewhat disappointed with my stay because the experience was not what I thought it would be. The room that we stayed in was just clean enough to stay two nights; the bedcover was dirty, but the inside of the bed was clean where the sheets were. I was looking forward to working out in the exercise room, but found out that the whole amenities area was off limits to the guests due to "repair".I expected a decent breakfast experience, but was dissatisfied with the overall setup of the breakfast area.

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
I understand your disappointment, please except my sincere apology. We hope you will give us another chance hopefully everything will be in great working order during your next visit.

We went to the FSU-Alabama game, checked in early with one of the nicest counter people we've ever met and drove up to the game. After the game, we drove the 30 minutes back to McDonough and spent the night. My wife and I with our son and grandson enjoyed two king-size beds and the softest mattresses I can remember in a motel!

Helen H, Manager at Best Western Mcdonough Inn & Suites, responded to this review
Thanks for a awesome review, happy you chose our hotel for your lodging needs. We hope that you will spread the word to your friends and neighbors. We are number one on Trip Advisor and we 're hoping to make it to number one on Best Western We are almost complete with our renovations and we have a fabulous staff hopefully that means we are on our way up.