Best Western Plus McDonough Inn & Suites

I'm not sure why this is rated as the #1 hotel in McDonough. The bed was comfortable and the room was quiet a night but this hotel is solidly a budget option. It took the check-in person some time to find my reservation since it was booked via a third party. I don't think it was her fault but it was not a great beginning to my stay. The elevator floor was sticky during my entire stay. I'm not sure if there was something wrong with the floor or if someone had spilled something but it wasn't clean. Room TVs should be updated. They weren't HD. Breakfast was also pretty simple with a lot of expected items missing. There wasn't any Greek Yoghurt. Oatmeal was instant only in small packets when most hotels have cooked oatmeal available each morning. I also didn't see any whole wheat or multi-grain bread. For the price and for one night, this hotel is okay, but if I'm in the area again I will stay elsewhere.

The front desk staff needs training from greeting the newcomers checking in to knowing when it is appropriate to call a guest in their room during sleep hours. We had an early morning ahead of us the next morning and so went to Bed fairly early. Were awakened after 10 pm by a young man banging on our door and he stated “Oh man they gave me the wrong room number!” Just as we were getting back to sleep, our phone rang incessantly until I answered it. A woman , who did not identify herself, asked “what is your last name?” Neither my husband nor I felt it appropriate first to call, then to not say it was the front desk, and not knowing for certain who it was, we did not want to give her an answer. She said that she needed the last name and since she didn't check us in, she didn't know it!🤷‍♀️We had signed 2 documents at the front desk on check in and they both had our room numbers printed on them! she could very well Have figured out who was assigned to this room! She was extremely rude and ended up hanging up on us. Because we didn't want her to wake up our other family in the room across from ours, we called the front desk. We told her the last name since we knew for Sure it was front desk and she proceeded to scold us for being upset! 😳 It took both of us a long time to get back to sleep and our 6am departure couldn't come soon enough. We won't be back. Also, roach in the toilet! Eww!

Decent hotel, off the freeway, tucked down a side road. Bed was firm but comfortable for me. Room was clean. Looked updated furniture/carpet-wise but areas in room along baseboards and door were worn or rusted looking. There were no forks when we went for breakfast at 8am. Several people came to eat after us. Breakfast was 6:30-9:30. We only stopped for one night so it served our purpose for being clean and free hot breakfast.

There are other nice hotels in the area, but you absolutely can not beat the price for what you get! First, in my book, it is cleanliness, and this hotel nailed it. It is an older one that has been renovated, but the room was CLEAN. Not as impressed with the staff... could definitely have been friendlier, but maybe they had a bad day. Slept well, although bring your own pillow - pillows could be improved if you want to be picky. Honestly, I would recommend if you just want a clean place to crash without paying for a lot of frills.

GREAT HOTEL and not expensive compared to other hotels today.... clean rooms and very comfortable....Great shower with good water pressure and HOT water, not luke warm water... will definitely stay here again.. and would highly recommend to anyone staying in the area!

We tried to check in last night (7/19/2024) and the hotel employee working was one of the rudest, unprofessional customer service people we have ever run into at a hotel. Will spare you the details, but we walked out of the hotel as he was the most unhelpful and unwelcoming staff while on a personal call during our attempted inquiry to a reservation. Left and drove not even 30 minutes South to a welcoming town of Forsyth which was the best decision!

Very happy with this hotel. The rooms are spacious with comfortable beds and a good air conditioner. Outside of the hotel was landscape very pretty. It has an indoor pool. The breakfast was good with many choices. Seem to be in a safe area with plenty of restaurants nearby. Would stay here again.

The shining reviews and status as #1 hotel in McDonough, GA are kind of confusing. The hotel was OK but felt tired. The room was old-school with dated linens and was mostly clean but definitely not spotless. The lobby also felt older and dark. Front desk service was friendly. The breakfast was probably the highlight with a decent selection. Having 6-person rooms is also a big plus and the reason we stayed there. However, the old pullout wasn't quite worth all being able to share a room. In short, it was OK for passing through, but I definitely wouldn't stay more than one night here.

Was an overnight stay, clean room, comfortable bed, nice variety at breakfast, room was bigger than most

Clean and comfy hotel. Breakfast was good with plenty of choices. Applebees is right next door and offers a discount for hotel guests. Convenient when you don't want to drive for dinner after driving all day! Would stay here again. Front desk personnel very nice. What I'm assuming was the manager came by and asked how breakfast was and was helping in the breakfast area. Very impressive!!

I stopped in while traveling to see family. It was only 1 night but I can see staying here every time I travel through the area. This location is a perfect distance from my home to where ever I am going. Also, as a solo travel I felt perfectly safe staying here.

My wife and I stayed on the way down to Florida from Illinois. We enjoyed the room and decided to stay on the way back home a week later. Comfortable rooms, comfortable beds and very clean. The staff were pleasant and helpful. The discount at Applebees was a plus. Well done.

Wonderful property at which to stay. Very convenient to I-75 and Route 20/Hampton Road. Free parking. Free breakfast. Quiet rooms that seem to be well maintained. Excellent front desk staff. Indoor pool (hot tub was closed). Workout room. Small snack shop, but Walmart is close by. Looking forward to staying here again.

Extremely clean and quiet hotel.Front desk was very personable and efficient.Located next door to an Applebees where you get 10% off bill with key card. Was not a fan of the small throw pillows instead of standard bed pillows. Will return when in area

Hotel is newer and was nice but staff could pay more attention to cleaning details. The room needed a thorough vacuuming and had some mold in the bathtub. The reason for the 3 star rating is mainly due to the highway noise if you receive a room facing the highway. The beds were super comfortable. Breakfast typical for hotel breakfast.

Visited with three kids aged 17 and up after a volleyball tournament. Pros: location, easy check-in, quiet inside hotel, good shower temp and water pressure Cons: bedsheets very worn-to the point of holes, small square pillows, mold in shower, pullout coach was not comfortable, the wind outside our window was very loud (random but true) I like this brand in Dalton, GA, but I will another hotel if back in McDonough.

Traveled from Florida and it was quiet and relaxing. Close to visit tourist sites, restaurants and come back and relax. Lovely visit. Would recommend. First time at this Best Western and it was very pleasant

We have stayed here for many years and always had great service/stays; but since the general manager, Helen, retired a couple of years ago, this place has gone downhill. It startred with the receptionist, a broken toilet handle, never giving us our requested wake up call, to issues at breakfast. Goodbye folks; YOU blew it.

Very helpful staff for our late check-in. The bed & pillows were comfortable - had a good night's sleep. The breakfast is a very full breakfast! Lots of choices. There was some noise from the I-75 but that wasn't a problem for us - but that's why I rated it 4 stars

Quiet, clean and well appointed hotel. Large room with King bed with everything in good repair. The hotel is just off the highway but had none of the truck noise we had been used to. The "hot breakfast" was exactly that. The best hotel breakfast we've had in several years... scrambled eggs, link sausage, fried potatoes, yogurt, bagels, hot waffles, cereals, fresh fruit, tea and GOOD coffee.

We stopped here on the way to Disney. It is right off the expressway, in a fairly quiet location. I completed pre Check-in and I had my room keys very quickly. The front staff were very friendly for both evening and morning shifts.

Best Western Plus offers a great stay for extended and shorter stays. A home away from home to some degree. Stayed 5 nights with family( 2 adults and 2 kids 2 and under) in transition as we moved. Rooms were spacious and clean and provide ample of storage and whatever you may need ( coffee maker , fridge , pull out sofa in addition to beds , desk or work space, Bluetooth alarm etc. ) Water temperature ( I like really hot showers especially in cold weather) and pressure were perfect! Regular Bathroom and rooms are moderately accessible for differently abled. Staff was prompt and courteous ( some more than others) Laundry and ice on etc level Water fountain only on first 3 level hotel Offers daily continental breakfast and can accommodate some dietary needs( no pork no dairy etc) Also has highchairs and boosters available for small children. TV and free Internet w/ good connection In room air and heating / blackout curtains Offers a secluded/ private feel while still being centralized to stores, entertainment, and interstate access. Heated indoor pool, gym , outdoor sitting areas available. Great bang for your buck !

Very large rooms. Tall ceilings. Hot breakfast was great. Front desk personnel were very helpful and friendly. Bed was big and very comfortable. Easy access from the highway. Restaurants were within walking distance.

Room was very comfortable. Bed was nice and room was clean. Enjoyed my stay and front desk person was very nice. She helped with my special accommodations and made sure we were comfortable. I would stay here again.

Had to sign a hotel policy that no alcohol would be consumed on hotel property. When traveling I like having a beverage before bed. Also was not told this at the time of reservation. Luckily Applebee's is right next door.

The room was very clean and nice. The ladies at the desk were very nice and helpful. Had everything in the room that we needed. We really enjoyed the breakfast. We would definitely stay at this hotel again.

Hotel was pretty clean but still needs updating, breakfast was pretty good, room was clean, beds were comfortable. Parking area was well lighted with ample parking, restaurants within walking distance.

The staff was very friendly and helpful. The bed and the pillows were very nice. I had a good nights sleep. The hotel was clean and safe inside and out. It was conveniently located near businesses and restaurants. Some restaurants offer discounts based on staying at the hotel.

Hotel was being remodeled during visit. Staff was not very friendly. Was given wrong room and had to change rooms. Hotel should be nice when remodel is finished. Breakfast had plenty of variety for us.

Please train all employees in ALL check in processes. We drove over 3 hours after receiving notice of of a family member passing. We booked the room 30 minutes prior to arrival to the property which was well maintained and the Nighy auditor had a pleasant attitude at check in. She was unaware of how to handle the check in for a third party. After speaking with the third party directly and confirming the virtual card (paid in full) was available We still waited over an hour in the lobby until hotel support walked her through the steps to successfully check us in. Hotel support advised to give us a key and allow us access to the room, which did not happen. The manager called to resolve the issue but only made excuses to why we were in the lobby so long.

I would recommend this hotel to anyone. Great location, customer service, and the rooms are really clean. The pool was great it's located in the inside. The hotel is quiet and Applebee's is right next door in walking distance.

We were very pleased with our Best Western experience. The hotel was very clean. The staff were pleasant and helpful. The beds and pillows were very comfortable. It was nice to have a sofa and coffee table where we were able to enjoy a pizza. We enjoyed our stay so much on our trip south, that we also stayed there on our way home.

I can't find anything bad to say. Clean room, nice breakfast area, nice pool. We had fast internet (5G) and the hotel was close to restaurants (depending on your choice, not all in walking distance). Very nice stay and highly recommended. Friendly check-in and check-out front desk.

Really nice place to stop on our way back home from Florida No surprises ........... the hotel was as advertised It was quiet, clean, comfortable and best of all .....NO Pets !! Staff were all polite & respectful

This hotel is being renovated so will hopefully be a 5 next time we stay. Our fan in bathroom which was also the bathroom light sounded like a jet engine and leaked on us in morning. The weirdest thing was a note left in our room telling us they had just cleaned carpets, sofa and chair so we were not to sit on them for 24 hours as they were still damp!. We are a Best Western Diamond Select member so thought they could of put us in a room that we could at least sit down someplace other than the bed. Maybe it was because we used a free certificate. Otherwise everything else was very clean which is always a big plus so almost gave it a 4.

I called the hotel before making a reservation to make sure that the indoor pool was functioning the day before. Upon arrival they informed me that it was being renovated. I had my eight year old daughter with me, so that was kind of a big deal the entire hotel smelled like cleaning chemicals, as if to mask the odor of, something else you can tell they are trying to renovate but if you look closely things are very worn all of the silicone around the tub in the bathroom was chipped and peeling, etc.

We planned to stay here, because it was rated well on Tripadvisor. We walked in to book in person. I asked to see the room first. The front desk person seemed annoyed, but walked my husband and I to the room on the main floor. My first impression was that it looked okay, but then we realized that the tile floor was extremely slippery. The employee explained that the carpets had just been cleaned that day. They were still wet! She said every room was the same...wet carpets! It's hard to believe that they would expect people to stay in rooms with wet carpet. It's especially bad to have the dangerously slippery tile floors. All 3 of us left wet footprints as we walked back toward the front door of the hotel, LOL! Needless to say, we did not stay here. We found a very nice hotel elsewhere in the same area.

What a great stay we had here at Best Western everyone was so nice the breakfast was great me and my family appreciate so much we stayed for a week in a half as a EF-5 tornado hit my city of Griffin, Georgia thank you all so much

Hotel room is spacious, whole facility is neat and clean. Staff is courteous and efficient. Parking is well-lit and convenient. There is a little road noise, but not enough to bother me. Price is very fair.

While the hotel is a bit dated it is apparent that they are in the process of updating/upgrading rooms section by section. We slept so well that we actually overslept a bit. Every member of the staff I encountered was helpful and pleasant. I did my research on Trip Advisor before making a reservation and we were happy with the choice. We'll definitely stay at this hotel again when traveling through the area.

100% Recommend. We only spent one night at the hotel, it was very quite and peaceful. But overall the room was spacious, bathroom was clean, the staff was nice. Best Western is my go to hotel. Would book again.

We have stayed at many hotels along interstate 75 over the years traveling back-and-forth from Ohio to Florida. This is without a doubt the nicest hotel at which we have ever stayed. The room was large, clean, and comfortable. The staff was courteous, helpful, and professional. I hope all other Best Western plus hotels are as nice as this one, as I plan to seek out more during our travels.

It's a nice place. Warm welcome from the nicest desk clerk. Elevator does not leave a real good impression— we took the stairs after one ride. Nice breakfast. Lots of choices. Upon arrival we immediately went next door to eat and that Applebees was nice, also.

The best western in McDonough ga was dated. Based on the hallway smell I want to say it's a pet friendly hotel. The location was okay but some other businesses had foot traffic that was concerning. The building needs to be updated and deep cleaned. Now for the staff they were great! They were very informative and helpful with each of my requests or concerns. The staff saved this stay for me. As a suggestion put the building the same condition of the staff, I will return

The room floor was covered in dog hair and crumbs, 3 of the towels in the bathroom were dirty and folded/placed to look clean. For the price paid it was very disappointing. Would not stay again. Though the staff was very welcoming and professional

Room was okay. Price was reasonable. There was only one elevator and it was noisy, must be old, a little worrisome. Located near the Interstate and it could be noisy from the highway. Applebee's is right next door, if you are into that. There must be a police station nearby, because we heard a lot of sirens during the night. Breakfast, which was served in a dark room, was okay. There was scrambled eggs, potatoes and the thinnest bacon I ever seen/ had. We were supposed to stay here on our return trip, but wifey nixed it. She did not like the property. So we stayed somewhere else.

I am very thankful this location exists. It is a joy to stay at Best Western Plus hotels because the service, rooms and amenities are often superior to other Best Western hotels. I was surprised how quiet was my stay was and the rooms and beds were clean. And the food was very good for full breakfast hotels. I will definitely come again.

I have stayed at this location once or twice each year for the past several years. Always a nice room at a reasonable rate. This year we checked in late. Took a while to find parking away from the groups arguing/fighting in the lots. Got the next to last room. Room had dirt in the entryway, blood smears on the bathroom floor and a massive urine stain in the center of the made bed. After too much discussion with the front desk, we got their other remaining room. The overnight stay was far noisier than previous visits. Overall, the quality of the stay has been declining over the past few years. This visit will probably be our last.

Nice large room but a bit dated. The whole hotel smelled really bad. Luckily we were able to get used to it. The price was higher than you would expect for the condition of the hotel. This hotel would be a 1.5 star but we paid for a 3 star.

This hotel is wonderful place to stop before fighting Atlanta traffic. Easy access from 2 exits with multiple restaurants available. Rooms are spacious with small refrigerator. Like the sofa and writing desk.

Staff was friendly and professional. Hotel was very clean . Bedroom was big. Breakfast had a nice selection. Good location-close to stores and restaurants. I will be staying here in the near future. It met all my expectations.

Clean and comfortable they only problem is that they didn't have biscuits and gravy for breakfast maybe next time. Otherwise great hotel worth the stay and will stay in the future easy access off the highway

For a room on Memorial Day weekend only costing $70 total I was very impressed. Did not expect the quality of renovations. In my opinion this room could've easily been twice what I was charged. For a dad traveling from Florida to Atlanta to visit his oldest serendipitously this place easily budgets an extra hundred dollars back to spend on doing something with your kid.

The mattress was the best. They were very comfortable. Even my husband was impressed. There was adequate parking for the handicap guests. I spoke with the supervisor of housekeeping, she was very professional.

We stayed in the king suite. The hotel and room we're clean, pillows were comfortable, the bed was a little firm for us. We liked the slightly larger refrigerator with a small freezer because we travel distances and usually have food and freeze water bottles to keep things cold(less messy). We did wish the room had a coffee maker and I would have liked a TV in the sitting area as well and not just by the bed. Hot breakfast was good.

We took the only room left and it was a handicap room. Shower, without a sill, worked very well for us. Room was quieter once we turned off the heater/AC unit. Breakfast was good but not very many healthy options.

Everything from the lobby, food area, hallways and rooms were very clean. The breakfast was good and provided a variety of options. The staff was always cleaning rhe area for other guests to dine. I always like their wonderful southern hospitality.

Enjoyed our overnight stay. The hotel, our room, and bedding were exceptionally clean. Beds were very pleasant, very restful sleeping conditions. Complimentary breakfast was enjoyable and served its purpose of refueling travelers for road trips. Appreciated the hotel discount at Applebee's, a walk-to location at end of hotel's parking lot. Staff was friendly, helpful, courteous. Only thing missing was a night light for the room!

We were passing thru GA and just wanted a nice and clean place to stay for the night. Mcdonough exceeded our expectations! Our king size suite was very large,clean, and welcoming. We slept well and enjoyed the relaxing down time we needed after being on the road all day. In the morning we had a hot breakfast that was very good. (I love those waffles!) The staff was very warm and friendly when we arrived and thanked us for choosing their hotel when we left. Highly recommend them!

We make this Best Western Plus a must stay when heading to and back from Florida . Our room was well laid out and very quiet; which is very important as I am a light sleeper. Breakfast was excellent with all my requirements. I noticed great detail to ensuring the breakfast area was extra clean.

Stay here in January have stayed here many times, this was our worst stay. Our room smelled like someone was smoking before us, wonder if they were charged the $100.00 that everyone has to sign. Wanted to change rooms, but wouldn't had to get the cleaning staff to spray the room.There was no coffee maker in the room said they removed them all, the pool was under maintenance so closed wasn't informed about this. This hotel is a plus which most differently is not. Won't be staying here ever again.

The front desk staff had 0 personality, very unwelcoming, rarely made eye contact or acknowledged guest presence. They were usually on their phones or having personal conversations that we would have stand and wait until they felt the guest was important enough to pause for. The room was surface clean, but there was hair between the headboard and mattress.. we had to clean the headboard because it had something disgusting smeared on it from previous guest. Housekeeper (1specific individual) was very unprofessional… I hate that the only way I can describe her is GHETTO!!! She spoke to you as if you were an irritating family member instead of a guest. We needed to stay an additional night and decided to go to JW Marriot… we received a deal that we paid the same price … I guess I've learned my lesson… I figured from reading the reviews that this would be a pleasant experience… I will never book a 2.5 or 3 star hotel (basically a motel) again.

Nice hotel and friendly staff. Only spent one night and I would give it a better rating except I had people banging on my door in the evening because they double booked my room. It was resolved when staff came up to make sure I was who I said I was. Then at 5:45 am I was awaken out of a dead sleep because the hotel alarm went off, briefly. They did offer a very nice breakfast which was greatly appreciated. Would I stay here again? Yes.

Easy check in. Nice size room and the room and lobby were nice and clean. The staff was very helpful in returning an item we left in the room. Lots of restaurants and gas stations nearby A good place to stop for the night when traveling g on I-75 south.

The experience was very excellent and the staff was very professional. The room was very clean. The breakfast and internet service was good. The location was very convenient to the restaurants, job training facility, Walmart, other places to shop and close to the freeway.

Went here for a little R &R! The room was spacious and clean with all the amenities. The lobby area was inviting and the front desk staff was very nice. They advised that you could get 10% off at two nearby restaurants by showing your room key. Shortly after check-in I realized I'd forgotten some toiletry items and they were able to provide complimentary items. Check-in and out was smooth. I called the front desk twice for information during my stay and was treated courteously. Requested housekeeping the following day, really just to get fresh towels. The housekeeper pulled trash and remade the bed with fresh linens. The breakfast offerings were simple and filling. My only complaint was the AC was a little noisy and there was this random noise that sounded like a fax machine or dial-up internet. Overall, pleasant stay! I definitely recommend and will return.

My stay at best Western was awesome. I enjoyed everything the room was clean and wholesome. I recommend Best western to my friends and love ones. Great atmosphere !!!!!!!!!!!!!! I look forward to seeing there on my next weekend getaway. It was fun

The room lights were meant for an operating room. The room was exceptionally poorly maintained and poorly constructed. The breakfast was inedible. There were noises from surrounding areas. The facility is poorly constructed.

staff was extremely nice, the pool was great but the advertised hot tub had been concreted over. the room was huge but dark. the bathroom was also very dark. they need more lighting. I would recommend this hotel its very close to the interstate and has restaurants walking distance, perfect for travel. clean and comfortable with a great breakfast.

While I was away on a business meeting, I received a call saying that maintenance needed to access my room to do work on a plumbing issue in the roam above mine. I had all of my personal belongings including my laptop, which was open in the room. I questioned the front desk lady and she said that the owner would be present. When I arrived back to my room, I went into the bathroom and noticed that one of the rolls of toilet paper had been used up completely. I went to the front desk to let them know this and she apologized and said they probably used it to clean up a mess/spill. That was it, nothing else. She did not offer to have my room cleaned or sanitized. In this day and time with the Covid stuff that we are dealing with and the ease at which people steal, I felt this could have been handled totally differently. I will probably never stay at a Best Western Plus again. Terrible experience

The location and room was great. No coffee in the room and no coffee in the lobby. Person in charge of making coffee did not know how to make coffee! Breakfast area was not well stocked. Had to ask for juice glasses and like i said - NO COFFEE

This was an average Best Western. The staff was very nice. The fitness center was very disappointing. There were four machines which is perfectly fine. The problem was that two of them were unusable. Breakfast was okay. I thought it was a little pricy for what we got.

I used the pre registration in my email on the way to the hotel. After registering it charged my card, once i arrived to the hotel the woman said they didnt accept that type of card EVEN THO THEY ALREADY CHARGED IT!! So she said i would have to use a different card & wait 2-3 weeks for the money back on my original card. I was out $100 my entire trip!

Well maintained hotel with spacious hallways and room. Well appointed room, only missing a coffee maker. Comfortable beds and quiet, even though our room backed to the freeway. We didn't partake of the breakfast, although it looked good.

Clean Hospitality and a great continental...yum! Just saying, that's the experience I had here and the price was well worth it, and I'm very picky about this. I had to find a place and was lucky to walk in and get a room to be honest. I was happy to find the price for the accommodations so agreeable to my situation, Although, the Card system was down and I had to pay cash I was still treated with

Highly recommend this hotel. Very clean and friendly staff with pillow top mattresses. This is the second stay at this property and have had an excellent experience both times. Staff is super friendly

Made a last minute reservation at this hotel, having stayed there before and had a good experience. The room was very clean. i did use disinfectant wipes for the usual high touch spots when I arrived; can't hurt! The provided toiletries were high quality. The AC unit is quiet enough. Internet was very fast, excellent Samsung TV. My room was adjacent to I-75 which is famous for the high % of truck traffic, so that does make the room noisier, but my white noise machine neutralizes that problem. Bed was comfortable. The breakfast has returned to the pre-pandemic level of offerings, and it was very good. I recommend this hotel for weary travelers.

The room was well appointed but absent a coffee pot. The air conditioner worked very well and the bed was comfortable. I would return there and stay again. That was my 2nd stay at this hotel. The staff was professional and polite. The hot breakfast was good and consisted of hot coffee, hot eggs and bacon and sausage on the second day.

We were traveling on our way to Florida. We stopped at Best Western. We chose them because they were rated the best in the area. They didn't disappoint. Lobby is clean and nicely decorated. Staff were friendly with nice smiles in greeting. Lobby was a pleasnat temperature. The room was clean with a nice temperature on arrival. Beds were comfortable. Room was nice and large. Check out was made very easy. The grounds also were taken care of nicely. The location was a little difficult to find but well worth it.

The McDonough Best Western Hotel was very clean and comfortable. The room was very spacious and the beds were very comfortable. The staff at the desk was very friendly and courteous. Check in and check out were very quick and easy. Would definitely stay here again.

My wife and I once again enjoyed our stay here. The manager, Tyana, is so nice and does everything possible to make your stay enjoyable. We really appreciate her and her staff. We also appreciate Shy who checked us in so quickly and courteously. We will definitely be back. Thank you! Bryan and Kim

We stayed here 2 nights. We were visiting friends in Mcdonough and wanted to stay near them. There were plenty of things to do in Mcdonough and the surrounding towns. We shopped, ate, and enjoyed a live jazz show. We did not have to go into ATL at all, which was nice. The hotel was clean and had everything needed for a pleasant stay. The complimentary breakfast was a nice touch. The young ladies who checked us in and out were very friendly and helpful. We had a good stay.

Tyana was amazing! She was very attentive and she communicated with me about everything I needed to know. She was patient and understanding! When I asked if she was the manager and she told me yes I didn't have to blink twice! Will definitely stay at this location again just because of her.

I called early to see if I could get an early check in due to a graduation in the afternoon. Shi was very helpful an got me a room very early. they also offered a FULL breakfast the first I have had since the pandemic and it was wonderful. Killer scrambled eggs the best I have ever tasted, bacon that was crispy, potatoes, what a wonderful breakfast !!!

Was very pleased with the staff and accommodations. The hotel was very clean, with very comfortable beds, nice free hot breakfast. The room was a suite with a sofa, refrig, micro, and desk. The only missing point was the maid service. We were staying a few days and they simply came in and emptied the trash, and straightened the bed, no new towels, no clean sheets, no replenishing of supplies.

We had a great time. Place was clean and quite and staff was very friendly. Breakfast was good and the pool was clean my kids enjoyed it. Only complaint would be the Marijuana smell in the halls and stairwells

The hotel seems to be on the newer side or at least the condition of everything. Right next door to an apple bee's and a good mexican restaurant. Will be staying again on our next adventure to florida. The area seems safe and plenty of restaurants close by.

We stay at BW a lot and had chosen this hotel because of the hot tub photo on line and the heated pool. We had many other options! It was priced much high then our normal choices but we were going to splurge for the added experience. Upon arrival we signed up for our hot tub and pool time. Imagine our disappointment when we entered the pool room and the spa was cemented in!!! Why are the photos still showing it being active?? I'd like a free room certificate, or at least a partial refund. And please update your website! The clerk didn't offer any resolutions at all. And the pillows are not of good quality about the size of a sofa pillow, glad we brought our own.

Just like name says it's the best. The staff is always friendly and helpful, the rooms are always clean and comfortable. The whole place from rooms to lobby to outside is always clean and inviting. I only stay there if you havent stayed there before atleast try it once you want be disappointed.

I did enjoy my stay here. Free Coffee is the best! Complimentary breakfast does the trick to get your day started. The bed was super comfy. Everything worked well. I enjoyed the handicapped room even though I didn't need it.

Nice, quiet, and clean hotel with decent breakfast and indoor heated pool. Rooms are very large with a couch. The only complaint I have is the rooms are not very sound proof, we could definitely hear people in the hallway.

Quick summary: a clean, quiet, comfortable room that is suite-like with a sofa area as well as 2 beds. Friendly, professional service. Cooked breakfast or grab-and-go. To note: this is a wonderful property for its class, i.e. I am NOT comparing it to a 5-star resort. Still, like many Best Western Plus properties, there are many amenities: microwave, fridge, iron/bard, a number of drawers for your stuff, and more described below. We stayed in room #325 - two very comfortable queen beds, a sofa a coffee table, good-sized work desk. The bathroom has a tub/shower combination. Plenty of good towels, etc. Spacious stone counter top leaves a good room to stash your personal stuff. The complimentary toiletries include shampoo, conditioner, and body lotion. (I LOVE a real tub at the end of a long day -- get off my feet.) Very clean room; good housekeeping. The wifi and HVAC worked well. Even during COVID times, this property offered a cooked breakfast, or grab-and go. Breakfast was scrambled eggs, bacon, fresh fruit, cereals, English muffins and other pastries, juice. Due diligence: I missed the in-room coffee maker that is usually standard at BW properties, but MIA in my room. Perhaps it was because of COVID, but I've stayed in a number of other BW properties this trip and all had coffee makers. I love getting dressed with coffee. Yes, I could go down to breakfast and bring back coffee to the room. Unfortunately, there were no lids in the breakfast room to put on the coffee cups. Also: in a perfect world, the fan vent in the bathroom would not roar when the light is turned on. Friendly, professional service throughout. Good COVID safety practices, i.e. staff wear masks, encourage social distancing, etc. Nice public rooms. Easy enough to find off the highway. Only downside: there are no restaurants that are an easy walk from teh hotel, but there are a few a quick drive away. This is a second stay at this property in our travels. We'd be happy to stay again.

Great place to lodge if you're looking for a hotel. The staff is very welcoming. The hotel is kept very clean and the breakfast is very good. Full of choices. It's worth every dollar spent. While enjoying this hotel you won't even consider the dollars you've spent. Adding you will be willing to return. Trust me!! YOU WILL❤❤❤❤❤❤❤

This location has very easy access on and off I-75. Check-in was a fast and pleasant experience.The only thing we missed was having a coffee maker available in the room. Hopefully, after a while (Covid) they will return coffee makers to the room. Nice to be able to have coffee in the morning without leaving the room.

Very nice hotel. Easy access from I 75. Friendly staff an the breakfast was nice. Great location near a couple of restaurants within walking distance. We didn't use the pool, however it looked nice. Definitely will stay there again.

Totally recommend this hotel. Brightly lit, neat and clean exterior (felt safe during my stay). Large lobby with efficient, courteous staff. Spacious, spotless room and nice complimentary hot breakfast. Check out was easy. Just drop your key off at the front desk. No checkout paperwork needed.

We stayed here during Supercross at Atlanta motor Speedway. It was a decent rate and there is a lot around the area to do and eat. Their pool is working, however you have to sign up for a one hour time slot with only six people allowed in the pool. If you have less than six people in your party you can write down That you want to be alone or share. So Some sign ups only had two people and they put down alone. So those two people got the pool for one hour by themselves when four more people could've joined in. What a waste of a pool and I know a lot of people missed out on using it. That was probably the biggest drawback.

I chose to stay here because the beds are usually very good and in makes the room worth a little more. Sadly that was not the case. I had the king size suite. As soon as I pulled the sheet back the tears are the 1st thing seen. Didn't realize the Best Western shops 2nd hand stores. Oh wait. even a second hand store would NOT sell torn sheets. Also. Get some new beds. At 100.00 a night your customers deserve much better. Also as I was checking in an older man came down and ask for maintance. The woman working said there was no one there but ask what the problem was. He told her his toilet seat is so loose. He is afraid he might fall. Woman working quickly dismissed his issue by saying, thanks for telling me, I'll let maintenance know in the morning. 1st housekeeping would have noticed, shame on them for not saying anything 2nd He should have been moved to another room! They were not full. Customer service here leaves a lot to be desired if you treat your guests this way. I will pass on this Best Western on all future trips.

If you're looking for a very clean Hotel wonderful staff with every commodity you need then you have found it at Best Western in McDonough. I absolutely had a perfect stay. Really love their breakfast

We were very pleased with everything concerning our stay at BestWestern Mcdonough. Despite our arriving past midnight, the desk clerk made us welcome. There was security on premises. Our room was what I would call oversized. The facility is well managed, the room was clean AND quiet. The soundproofing was above average. Staff we dealt with was courteous. Breakfast was good. We would not hesitate to stay again.

Always nice and friendly staff, Cindi and Bethany are great hosts... Rooms are always clean, beds are comfortable, and no over bearing cleaning product smells. We stay here weekly, because it's the best hotel so far for the price.

Great, friendly easy check in. Exceptionally clean. Large room. Affordable price. Full breakfast. Still a little nervous about eating from a buffet. It was very nasty. Had something for everyone. My husband and myself were very pleased with everything. Definitely will stay here again and recommend to or family & friends.

My room was large and the bed comfortable. Very clean. The staff and service very friendly. Free breakfast was standard fare. I highly recommend. There was immediate locations to eat as well as some others a little farther away.

Returning to Michigan from Hilton Head Island and pulling a 12 ft cargo trailer. We wanted a clean comfortable stay and found just what we needed here. No problems parking rig, Friendly Staff, comfortable bed, clean room and Applebee's right next door. Thank You for a great stay!

I am so grateful to have found this place of service in my most fatigue hour. The Guest host, Demetria, was timely with checkin and I was able to get the rest I so needed from driving all day. The rates were great, and customer service was superb. Thank you for your hospitality. I'd recommend based off that alone!

This hotel is usually one we would not consider. Being on the orad and having stped earlier in the day, we had to stay somewhere and with our preferred brands booked, we opted for a late night stop here. The check in was great, we received an inside room (they have outward facing doors on the 1st floor) and we made it to our room. The room was ok, the sink is in the entry immediately upon entering, interesting choice, and very functional. The tub area was a bit dated, but great water pressure and hot! The room was a bit older style, which was expected, but well appointed and clean. The only draw back, is we had a rude visitor nextdoor, and with no soundproofing, had to listen to their TV volume - arguably on the highest level - for severl hours, not waining until at least midnight. These same cads turned on some jungle type music (lots of repeating drums) at 5AM, again at the highest volume, it was turned off around 630, certainly this wwas due to complaints - or maybe the fools left. Anywya, not a restful night do to this noise, and we did not complain - point being, the room is not soundproofed and you may wind up with some idiot next door as we did. We did not see the breakfast buffet, too tired! LOL. But I am sure it was fine. They really seem to be trying to give the best available that they have. I would certainly stay here when passing through, only next time I may have to call the desk if the noise is this bad.

We needed an overnight stopping point on our trip home from Florida. This hotel served that purpose. By far the best thing about our stay was the young lady, Bethany, working the front desk. She was helpful and friendly and went out of her way to make our stay pleasant.

We really want to thank the whole staff for all they did to make our stay great! We were there for the races and will be back in July for the next weekend of races. Thank you again from Bryan and Kim :-)

Nice employees, clean room, great breakfast!!! Enjoyed the heated pool, but said there was a hot tub and there wasn't only disappointment. Would stay again!!! Has great rewards,make sure and sign up for the rewards program!! Close to restaurants to walk to also. Definitely recommend!!

Excellent clean large room. Perfect location with all amenities. Nice indoor pool. Good restaurants nearby within walking distance. Good hot breakfast included. Staff very attentive and polite. Felt very safe with staff and guests wearing masks.

Our stay was surprisingly pleasant. We stayed for 2 nights while visiting family. The front desk staff were friendly and competent. The housekeeping staff were pleasant and would speak to you when they passed you. The bacon was so crispy. I would certainly stay here again.

Quick check-in with a very pleasant staff. No problems with any of the amenities except for lack of quality in the breakfast items. Guests look forward to the coffee and what I was given was a hot cup of water and no interest from staff to make new. Good thing McDonalds was close by.

Stayed one night on a trip to FL -- convenient/easy access to I-75, just south of Atlanta, nicely decorated, clean, comfortable. Desk associates were friendly and helpful. Would be great to have designated parking for larger vehicles pulling trailers, but we figured it out.

Would definitely recommend this hotel. Staff was very friendly, room was spacious & clean, & the buffet breakfast had many choices with the hot food deliciously prepared! Hats off to the staff! Thank you for an enjoyable stay.

It was an om hotel would have done a 5 but when you use a card and book they do a pre charge on your card for the full charge then when you check out they charge you agian as a full charge and tell you to wait on your bank which takes 3 to 5 days. No one told me of this when checking in I would have used cash. No hot tub any more

My wife and I stay here on the way up to hike the North Georgia mountains. It was easy to find off of the interstate. Check in was easy. The staff was friendly. The room was nice and clean. The bed was comfortable. They are still serving hot breakfast which was great. So much better then a bag. The breakfast lady was very friendly.

I stayed at the Best Western Plus hotel in McDonough, GA, on two separate nights while driving to and from Florida in late January and early February 2021. It is a great hotel. I recommend it and would stay there again. I was with my family, including two young kids, who loved the indoor pool. It has a better than average breakfast, including some hot items. The room was large, with two queen beds and a pull-out couch. It was very clean, surprisingly inexpensive compared to comparable hotels, and has a friendly staff. Most people obeyed the hotel's COVID mask policy; hand sanitizer was located in the lobby and breakfast area. Overall, very nice stay.

We had a nice stay overall, however, the condition of the bathroom was not acceptable. The toilet was loose on the floor and the door hinges squeaked, which was disturbing at night. The positives included a great room layout, good electrical access, good AC/heat system, pleasant front desk personnel, and a very nice breakfast.

We were greeted by the friendly desk clerk & quickly got checked in. The room was clean,beds very comfortable, & we felt safe on the grounds. Breakfast was delicious & covid-19 precautions were used! We will be back!

I had mixed feelings about my stay which is why I rated it a 3. The parking lot is well lit. The hotel is in a convenient area, but there's a lot of traffic around there. The main road off the highway was very congested. Lots of food choices around. There is an Applebees and tex-mex place right next door. Gas stations nearby as well. I had a room at the end of the hall facing the parking lot and Applebees. The room was very spacious. Bathroom is in need of remodeling. The pillows were rock hard, so I didn't sleep well. I heard the vehicle traffic throughout the night as well as emergency vehicles. Some of the guests thought it was okay to talk at the end of the hall on speakerphone during the night. I was in the bathroom and someone was trying to get in my room. I didn't get out there in time and when I opened the door, no one was there. I assume it was the maintenance person because the door actually opened. I did have the bar across it which kept them from coming in. I immediately reported it to front desk and they came right up. The room also had a funky smell to it. I reported it to front desk as well. She brought up a difuser which helped to some degree. I didn't get the lady's name, but she was really helpful. About 10-10:30pm I had a teenager knocking on my door. Normally you can find extra pillows and a blanket in the closet, but none were to be found. I was a bit cold during the night. Maybe they didn't have those there because of COVID. It was around 10pm and didn't want to bother the front desk at that poin.

I was very surprised at how big the room was and very clean and front desk rep was very friendly over all stay was great. The smoke detector battery was dying and the maintenance man came quickly and fixed the issue

I've stayed here a couple of times before. The hotel is located in a good location. The staff is friendly and professional. The rooms are clean and quiet. We were even served a delicious hot breakfast.

I really enjoyed myself there. Neat environs and the lady at the front desk was extra nice. The only downside was the breakfast. They didn't have variety of food on there. In all I will recommend this for anybody who wants to spend time outside home

Place is located in a good area. Staff always very friendly and have stayed here many times with only one problem. Only down side is people in the area using the parking lot for drug deals late at night

I enjoyed my stay but there was no hot tub in the pool area and the beds seemed small. The room was clean although the cleaning staff did not clean our room and leave us fresh towels one day. I would stay here again in the future.

We've stayed here twice now and will continue to make it a regular stop on our way from Indiana to our kid's home in Savannah. Super clean and the people working there are great! I can't recommend it highly enough.

Everything about our stay was awesome from the staff to just the hotel cleanliness itself awesome...We would definitely stay there again.. Everyone was so helpful during our stressful time...We were buying a house and that was one thing that made our transition successful..

We were on our way to Atlanta to visit the Aquarium, and found this nice hotel just 30min outside the downtown area. Very clean, comfortable beds, & considering Covid restrictions we thought grab n go breakfast was good. We did not visit the pool, but you did have to sign up for a time slot to ensure social distancing. Highly recommend this hotel.

We stayed here on the way down to Disney. Older rooms that could use some updates, but fairly clean. Our room was at the end of the hall on the third floor. Very strong smell of detergent in the hallway due to laundry area very close. Front desk personnel friendly. Breakfast very limited due to Covid (honey buns, oatmeal packets, cereal cups, and bananas). No individual containers of milk or juice. Applebee's and a Mexican restaurant next door.

I stayed with my two children while on a road trip. This hotel is close to I-75. The room was big and clean. The staff was very friendly. The kids had fun in the pool, and the breakfast had lots of choices.

Very clean hotel, inside and out. The room was great. Front desk clerk was very nice. The breakfast was good. Plenty to choose from. BW does very good dealing with Covid. We were very happy. Will stay here next year on the way from MI to FL.

Was pleasantly surprised by the nice room we had at a reasonable price. This motel had all the amenities we would expect from a luxury motel costing twice as much. The complimentary breakfast was better than expected during the Coronavirus pandemic. We will stay there again any time we require a motel room within 50 miles of McDonough.

We stayed here Sept 25, I booked online beforehand, should have called to see what their protocols were and not just depended on what I read on the main BW site. We were all very disappointed that none of the staff we saw that evening were masked nor were the guests. There was no Covid 19 signage seen whatsoever nor was there any indication that our room had stayed sanitized once it had been cleaned previously. This is a hotel off a main highway with guests coming from all over the country. If they weren't concerned for the safety & health of their guests, they should at least be concerned for that of their staff. Yes, as someone previously posted there were partitions, however there were also 2 counters completely without. I will say that in the morning when we were checking out all staff members we saw were masked except one. I now know when we are travelling home to call the resort to see what their protocols are and not just see what the corporate site says.

Had to stay because of my mom's septic pump being broke and the staff was wonderful! Forgot a few items and needed extra pillows the staff brought them to us immediately. Room was clean and comfortable beds!

Stayed on Sept 25 for 1 night on our way home to Florida. Have stayed here before. Took a chance there were rooms as the parking lot was full and we arrived around 8:45pm. Two ladies at check in were not wearing masks but were seated 6ft apart. There were plastic partitions at the 2 check ins. Got a king room 107. Room was big, plenty of space. Looked clean. No coffee pot in room I assume due to covid. There was a fridge and microwave. There was coffee in the lobby. Who ever laid out the room blew it. The bed was a foot away from the air conditioner. We had to turn off the air conditioner so I wouldn't blow on me at night. So by the time we got up in the morning it was getting stuffy in the room. The bed and couch should have been switched in the room. We have stayed at this hotel before and can't remember the room set up like that. If this is a concern ask to see the room before paying for it. They offered grab and go bags but they also offered food in packages so they tried to offer a better breakfast so I appreciate the effort. Hopefully the hot breakfast will be back once covid is gone. I would stay here again.

I only stayed one night but the experience could've been a little better. Pros: Friendly staff and spacious room. Cons: conch in the room looked old and needed repair, too much noise activity outside of my room from outside the hotel. Location of the room was horrible, bottom floor by the exit.

Tried two rooms at ground level both smelled like mildew...manager mike didn't even wanna get off his ass to say sorry or offer apology for the inconvenience or a credit or comp for all the run around...finally after 30 to 40 minutes of run around I found a decent room on the 3rd floor...accountability,leadership,and hard work are important....to mike the supposed manager.... u possess none of these qualities

The room was clean, staff helpful and friendly, and great location. The grab and go breakfast was a nice perk and included choice of cereal or bagle as well. Everything appeared well taken care of and cleaned appropriately.

The hotel is clean and neat. The front desk clerk was friendly at check-in. Overall, it's a pretty nice hotel. This is where the "Buts" come in. But...the elevator door motor is worn and the door makes so much noise you can hear it down the hall when it's opening and closing 2 doors away. Our room was directly across the hall from it and it was so noisy we had to leave the HVAC fan running constantly to dampen some of the noise so we could sleep. At that, it still wasn't much help. Add to that guests banging on doors and talking loudly for over an hour between 1:00 & 2:00 AM and we got almost no sleep. Additionally, noise carries in the structure. Someone allowing their door to close normally half the length of the hotel made enough noise to wake us even with the AC running. The next morning we asked for compensation but the property manager wasn't on site and wouldn't speak to us directly. We got little satisfaction and no rest. We won't be back

I am a Best Western member and have stayed at several locations, this location was well maintained, staff was friendly and hotel was clean. We didn't use the pool or gym due to Covid 19; pool area quite nice

Has always been one of our favorite stops on our way to visit in Indiana. Staff is always pleasant and accommodating..Rooms are a good size, clean and comfortable. Bedding is also clean, and we always get a good night's sleep. For you smokers, there is a smoking area with seating, in back, next to the pool,

No running bath water, no business center. Old dusty computer and printer with no ink that front desk told us we will have to figure it out. She wasn't sure if it was working. Old torn furniture. Loud bathroom light and Loud AC unit that barely blew air. Mold smell not fresh.

The Best Western Plus at McDonough GA is a quietly tucked away hotel. You are met with a nice , modern lobby and friendly staff. The room was spacious and clean. The facility has an INDOOR POOL and small outdoor patio in back!

Though clean, comfortable, and good location they did not follow the Covid-19 protection protocol set by Best Western corporate.. Best Western corporate assured all members that certain protocols would be followed for ALL Best Western hotels. All non essential items were to be removed from lobbies and rooms. This is to include pamphlets, magazines in the lobby. Bed scarves, coffee makers, pens, writing paper, decorative pillows were to be removed from the room. This was not done

I truly appreciate the cleanliness of this hotel. My room was spotless. I had to of course have my disinfectant always because of the Era we live in. Best Western Plus was an amazing hotel to rest in.

Was moving from Tennessee to Florida. Was getting very tired of the rain and accidents. Traffic backups also. Found your hotel on line, called and asked about 2 rooms for my family and I ( 7 people total). Was accommodated right away. Thank you so much for being there in our time of need.

I have saved a business card for over a year and finally decided to write the review. We just wanted to say a HUGE THANK YOU to Sandra. Sandra works in the breakfast area. She is an EXCEPTIONAL service person. She went out of her way to welcome everyone, keep all the food supplied, and make sure everyone had what they needed. We truly feel like she made our family priority, but I'm sure others felt the same... She is an incredible assets to BW. Thank you Sandra for making our week long Georgia trip more enjoyable by starting our morning out at a continental breakfast feel more like breakfast with a friend. You are AMAZING!

Certainly a very nice clean and comfortable hotel it's a modern building so it is nice. Due to the current circumstances they do have a pool breakfast and gym but that's all closed for the moment. Rooms are very large and spacious king size bed very comfortable bathroom a little compact for the size of the room. All in all a great stay and would happily stay again

Very clean comfortable room and the staff was extremely helpful and courteous. We had driven all day and had an issue with our on line reservation which staff straightened out for us. Will definitely stay here again.

I booked a king room and prior to my arrival I received a call letting know of an issue with the room. They asked if I would be ok with upgrading my room. The fact that they called me and took care of the issue before I arrived was wonderful. Excellent customer service. Breakfast was great. Ms. Sharon was very friendly and attentive to the breskfast area. I will definitely stay again.

Had difficulty with expedia booking and lady at the desk was so kind and patient. A group of train engineers were reviwing for an exam in a corner of the lobby with power point. Thought how nice for them to be able to do that here. Heated pool was fantastic. Laid back congeniality. Breakfast buffet included chicken cutlets with the eggs. Staff in charge of buffet kept the serving dishes hot and full. Facility was clean and comfortable as home.

We use this hotel every year on our way to Florida. We've always been happy staying there, till this year. Booking a few months in advance, we didn't expect a situation like this, ever. We were placed in a converted meeting room. A large but unappealing room. The bed was a murphy bed, so with the panels open, we couldn't have the use of a night stand to view the clock, or for other uses. I didn't like a micro oven sitting on top of a bar fridge up against a wall either. I asked reception for a different room, but they said for another $27.00 US. they could arrange this for me. I declined that offer as I never had to pay extra for a room that I booked in good faith. I don't know if we will return to this hotel again.

I was on my way to Florida and needed a place to rest after getting through Atlanta. This hotel is easy to get to from the interstate. The staff is welcoming and kind. Rooms are clean and comfortable. Hot breakfast!

We were visiting friends and arrived fairly late on Saturday night. Although we were tired and cranky after a never ending drive from Texas, the receptionist was very professional and friendly. She gave us a great room away from the rest of the guests so we wouldn't be disturbed: she was a star. Room was very clean and neat, and had everything we needed and wanted. Breakfast was par for the class of hotel but still very welcoming. I'd recommend it to anyone.

Excellent service, clean facility, nice breakfast choices, great value, and friendly staff. WiFi strength needs to be improved in order for me to stay again. Facility also needs an upgraded elevator and maybe an additional elevator.

Bed were so soft, so were pillows, staff was friendly and help out on food options, maids cleaned room fast and always changed the bed sheets. Breakfast was always ready by 6 and was delicious. I liked how the hotel was not on a main road, there is a racetrac gas station, and a lot of restaurants around the hotel. The rooms are huge, and also they have a indoor pool. The gym could be bigger and cleaner. Walmart is across the street from the hotel so it's convenient to get the things you need. The hotel is great, I was considered about how cheap it cost but it's definitely a great hotel.

This hotel was in a great location as we travelled home from a vacation in Florida. It was easy to access from interstate 75. The hotel was in a location that offered affordable gas for refueling. An Applebee's and a Mexican restaurant were next door to the hotel and within an easy walk from the hotel. The hotel was clean and very nicely decorated. Coffee and fruit infused water was available in the lobby. The internet worked well and the room was very clean and very large. The parking lot was well lit and convenient to the rooms. We enjoyed our breakfast and the food was fresh and plentiful. Sandra kept the room clean and food replenished. This was a great stay for a stop on our way home.

We choose Best Western whenever possible and recentlybecame rewards members. . Great rates for the amenities and clean comfortable rooms! Staff was very friendly and accommodating. Breakfast was more than expected!

We just spent hours driving from Florida after a few days stay visiting Universal Orlando and were in search of accommodation where we can spend the night before proceeding to the next leg of our journey. Having found a coupon from one of the rest areas we've stopped at, we decided to go for Best Western Plus at McDonough. We were not disappointed. In fact, we were pleased that it was such a clean and vibrant looking hotel, in a very good location closed to Applebees and other dining options. There's even a Walmart close by where we can shop for a few items. The free breakfast was also quite adequate. We had a really good stay and for sure, will put this on our list if we ever find ourselves travelling along I-75 again and needed a place to rest for the night. We felt safe here and well-rested.

The staff was amazing! The beds were so comfy I had to ask what brand so I could find I e for my home! Clean and comfortable no overwhelming smells of cleaners or left over stinky. Solid shower with a lot of force!

The Staff here is Amazing! You know how everyone likes complementary Breakfast... I must say besides the Awesome front desk Staff, Ms Sandra on the Kitchen Staff is 1 of a kind! I mean She's GOD'S Gift to a Kitchen!!! Love You all & I'll most definitely be back to visit! Thanks to the clean up crew, the front desk Staff & especially Ms.Sandra!!!

This Best Western has comfy beds, a decent breakfast and spacious rooms with mini fridge, microwave, etc. Bathtub/shower combo was small but typical with no place to put your stuff. Room was clean, bathroom was clean. No external sink or makeup area so you have to deal with the steam from the shower and limited space in the bathroom. Also, for a Best Western Plus, I expect plush soft towels. These were not. Very scratchy. Had a little indoor pool and workout room. If your in town for a couple of days, it was located near a good variety of stores and restaurants. Applebees was right next door.

Extended stay of two weeks, friendly staff, and breakfast, pool and clean quiet rooms. Easy access to dining, and highways. Well lit parking area, and ample parking. nice pool and breakfast buffet each day

Great stop for the night. Felt like an expensive hotel for bargain price. Hotel employees were friendly & caring. We plan to go to Best Western Plus Hotel no matter where we travel to. The breakfast was perfect and catering staff greeted us as we dined.

The room is affordable, beds are comfortable, room very clean, staff accommodating, breakfast great, convenient and next door to Applebee's and Mexican Restaurant, walking distance. Walmart and interstate, as well as many restaurants, just minutes away.

The location is perfect, very close to I-75 but just far enough away that you don't have direct traffic or road noise. There is an Applebees next door and a Mcdonalds close as well. I found my room clean and the staff very friendly. The person making breakfast obviously cares about their work, it was fantastic! I will stay here again if ever in Mcdonough.

The hotel was very bright, clean and well decorated upon entry. The setup was nice to get to our room. The room was very nice and clean... spacious and it was exactly like the pictures online. The room was clean and everything was in working order. I would love to stay here again and I would highly recommend it to others.

Definitely worth staying here, room was huge, beds were comfortable, breakfast was good. I was surprised at how nice this hotel was. Was looking for a mid range hotel and this is definitely on the upper end of that.

I have stayed at this hotel for the past 7 years. I have never had a bad incident at this establishment. The staff is always very friendly and helpful. The grounds are always kept up good. The rooms are always very clean and comfortable. The price is always comparable.

My Fiancée decided that we needed a mini vacation, so he booked a room at our favorite hotel. Since our last stay they've remodeled which was a surprise to us both. The staff was friendly and professional as always and we were especially happy to see Tyana. If you're looking for a great place to stay this hotel is definitely the one.

The hotel is nice and the breakfast was good but I stayed on the first floor and there were ants in the room and on the bed nearest the window. Also since I was on the first floor I smelled the exhaust from the breakfast every morning which smelled like smoke. The iron had rusty water in it and we couldn't use it. They changed the sheets and sprayed some sort of pesticide that was stifling I guess to kill the ants. Although they replaced the iron and changed the sheets I still felt yucky. Besides the ants and the smell of exhaust we had a nice stay. Wish we were offered something for the inconvenience. We squeezed in the other bed for the remainder of our stay.

We got in at 10:30 pm after a 12 hour drive. Staff was very friendly, room nice and clean. Lots of baggage carts, unloaded and hit the room. Needed ice, ice machines only on second and third floors, second floor died earlier that day. Took the elevator to the third flor, ice machine worked great. TV channels good, mainly for ESPN and Weather channel. Bed was nice, room was quiet, slept well. Breakfast the next morning was very nice, hot and with meat and great scrambled eggs with (again) very friendly staff. This is where we will stay again next year.

Found this hotel as it was about half way for our journey,very welcoming staff,great room very clean,good pool to refresh. Next to a Applebee's no need to move the car that evening. Very good hot breakfast. Would highly recommend this hotel.

our Hilton Head ladies softball team stayed overnight. The rooms are clean, service is great and breakfast also has waffles! We enjoyed the pool after our game, missed the hot tub, but not their fault, new county law prohibiting hot tubs. Thanks !!

Great Service, very clean rooms, good breakfast selection for a free complementary breakfast. Just one of the nicest places In have stayed while traveling. I recommend this BW to any traveler for any type of travel

Hotel was decent; Todd was really nice and tried his best to be helpful however management, namely Talisha is very rude and not willing to help. This hotel charged my card that was on file for two rooms I booked. At time of checkin, I chose to use another method of payment. Essentially the initital card should not have been charged OR just reverse the charges. One charge was credited, to date the other has not been. Its been almost 4 months!!!!!! Not happy. I want my refund and some sort of compensation for my troubles.

Room was on the second floor a very quiet area. Handy to Atlanta if you are sightseeing. Also good if you are traveling back to Florida's west coast.the hotel is on route 75 just south of Atlanta which keeps you out of the early morning traffic.

Staff is great! Rooms are very comfortable..coffee, 24/7, which is good for us.. elevator is a little slow.. everything is very very clean..breakfast is good.. . And this is our "go to" motel in McDonough!

Stay here on our way to Florida, very modern hotel with great amenities. Location was nice had 3 restaurants within walking distance it was nice not to have to get back in the car for dinner. Breakfast was delicious and the room was spacious. Staff was friendly would definitely recommend and stay here again.

Arrived from Jacksonville Fl, to get out of the path of Dorian, the Staff at ck in, immediately asked us if we were there do to the hurricane, very nice, they were very pleasant made us feel welcomed, always greeted us with a smile, Beds comfortable, only 1 request, housekeeping should ck the coffee maker. We cked out early with no penalties, THANK YOU. will definitely reccomend this property.

This hotel was clean and the staff was friendly. The room was very spacious with a comfortable bed. Clean bathroom with quality soap, shampoo, and conditioner, thirsty towels and a hairdryer. The continental breakfast stayed stocked well and there was plenty of room for patrons to eat. Non-Smoking facility with an 11 p.m. noise ordinance.

Hotel is in a good location to explore the area. Rooms are clean but dated. Did not care for the carpet and the sofa. Did like the bed.very comfortable. Breakfast was okay. The designated area was to small for the large crowds. The staff could barely keep the food replenished. In summation. our two night .stay was fine

Storage room class room was issued as room. Employee advised room was used for class room or storage.Bed was pulled out of wall not a normal bed. Spider webs on walls we cleaned off. When talked to employee about room condition, offered no exchange.

I'm very picky about hotels and will read reviews for days before I book. This hotel was very nice. Only thing I would suggest is more options for breakfast. The room was cozy and I got a good price. I was in town for my dads funeral and they made sure I enjoyed my stay as best as possible.

My daughter enjoyed her bday sleepover with a couple of friends Check in was easy breezy. The pool stayed open until 11pm. And there are quite a bit of eateries close by. The room was big, spacious, and clean. The beds were very comfortable. Overall, my hotel stay wasn't bad at all. Will stay again!

The outside was clean as was the inside. The hotel room was clean and the beds were very nice. The staff was very nice too! The breakfast had a nice selection and it wasn't bad. We were happy with our stay!!

We booked two rooms at this location and we were not informed of their 4 pm cancellation policy. Mind you, the rooms been had booked the same day at approximately 3pm. After going back and forth with Best Western customer relations, it was ultimately determined that the charges would stay and that corporate would always abide with the hotel. My issue here is that: 1. Is there a consistent cancellation policy that as a consumer we can follow or are left at the mercy of the hotel management? 2. If you have an issue with Best Western be prepared NOT to be dealt with in a proper manner. 3. The desk clerk at the hotel DID not inform us of their 4 pm cancellation policy. In all, Best Western will not longer be a Hotel that my company will use or my family will use in our future travels. Thank you

We enjoyed a great stay and great breakfas. We would highly recommend this hotel. It was nice to be in a safe, restful hotel after a long days drive. Even better with an Applebees restaurant next to this hotel.

Great stay. First time staying at this location. Friendly staff at check in and check out. Checked in late pm checked out early am. Will more than likely stay here again when on business in the McDonough area

This is a really nice hotel!! It was clean and comfortable!! Spacious room!! The staff was very friendly and helpful!! I will definitely be going there again when visiting the area!! The pool was very nice. We used it 2 or 3 times a day. There's a small area outside the pool where my grandson played with his remote control cars.

I had a great stay. I was surprised because I usually stay at Hilton or Marriott. So the next trip I will consider staying at another Best Western Plus. Hopefully I will experience the same kind of hospitality I received at this location.

I booked through Hotels.com for a 2 night stay on July 19th. Check in was flawless. I asked what time is Breakfast served and was told it ends at 9:30am. I woke up late at 9:10am, called the front desk to recheck and was told breakfast ends at 10am. I assumed I had time to shower. However when I arrived breakfast was over and there was only some fruit and bread. Thanks to staff member, Ms. Sandra, who found us some boiled eggs and offered to have an omelet made gor me. When we returned to our room, it appeared to already been cleaned but the bed had not been changed. The same ink stained pillow case on my pillow from the night before. Mixed Review because I would still recommend this hotel. The kindness of the staff and willingness to assist outweigh the other incidents. B. McCain

The room smelled of mildew and did not have working WiFi. When I went to report this to the staff at the front desk, she told me there were no more rooms and that my device was the issue then walked away. Rude and dismissive and offered zero help.

Front desk people are great. My shower head was broke and sprayed everywhere. At 830 pm I went to front desk and complained. At 845 pm I had a replacement ( not a good one but it worked for 4 am shower) when I got back to my room I had the best shower head and shower in months. Great service.

We called to make a reservation & spoke with Todd P. @ the front desk. He was very knowledgeable and helpful, going out of his way to ensure our experience was a good one. The rooms were all very modern and luxurious. When we arrived early,the lady at the front desk was very pleasant and even switched our room from the 3rd floor to pool side on the 1st floor. Breakfast was also a nice surprise, with a lot of variety to choose from. We will definitely be booking here again !! Great times with fun in the sun! L.M.

Super clean, very spacious room, good location and extremely pleasant staff. Best hotel experience of our roadtrip and probably the best hotel in this class/price range in many years of summer family travel!!

Our family goes to Disney every summer and we always stop at Exit 218 off I75 to rest and go to Zaxbys. This hotel was on booking.com and Priceline. Really nice hotel renovated. Big rooms. 2 queen size beds with couch Very nice and updated. Front desk staff genuine and friendly. Lobby is very nice. Pool and hot tub with a free breakfast. This is our go to stop from now on. No need to try any other facility.

I can'nt wait to share to all my friends/relatives who travel from Atl,Savannah,Mobile,SC and Florida need to stay at this place. The clerk at the desk let me know that I was double chg on my card and she explained why. I thanked her for giving me heads up. The employees were professional and kind. They gave great customer service. My room was spacious,clean and smelled pleasant.

My kids and I stayed for one night. It is close to a lot of restaurants and stores. It was clean and everyone was very friendly. The room was spacious. My kids really enjoyed the pool. We would absolutely stay again.

We recently stayed for two nights here and loved every minute of it. Check in was a breeze, the staff was warm and friendly when we got there. Our room was spacious, very clean and comfortable. The hotel was close to everything so getting around was easy. Breakfast was delicious and plentiful. We will definitely stay here again.

The hotel is very clean. The front desk agents are very helpful and friendly. The breakfast is good too. Location is quiet and easy to get to. I would recommend this hotel. The price was very reasonable.

We are definitely marking this hotel down for our future pit stop on our way to the mountains. It was right off the highway. It had a pool for the kids, restaurant right beside it, nice rooms,and soft beds. We enjoyed the breakfast in the morning before we took off. Very friendly staff, we enjoyed our stay. We will be revisiting this hotel again.

Everyone my Dad and I found a jewel when we checked in here. We had stayed in a horrible hotel the previous night so you can imagine how relieved we were to get here! They staff was warm and friendly. Room clean and fresh. Breakfast was delicious and Sandra the hostess of the food made sure we were well taken care of. At most hotels the food is edible but not necessarily good but here it was delicious as well. A couple negatives 1) the water turned brownish red on our last day there. 2) the towels feel like sand paper! That's it. Thank you for making my dad and I a home away from home.

I was very happy with every aspect of my stay at this property. The staff was excellent and the property was clean. Josh and Cathy were wonderful. I highly recommend staying at this hotel. If you end up in Valdosta, Georgia, give it a try.

We've traveled a lot & we were very impressed with this hotel! Clean, the hotel & rooms have been remodeled! Comfortable beds! Lots of pillows & very clean. All employees we came in contact with were very friendly! Sweet lady in the morning with breakfast! Definitely recommend.

the rooms were clean and very large, and the beds were comfortable, the bathroom was clean, and there's a great hot breakfast. There are some not-so-great hotels In this area, so this was a great find. I would stay here again!

They have definitely made some upgrades here and it is a nice place off the highway to stay. A wonderful hotel for the price. I would recommend if you are passing through. If you are needing to explore the area I would recommend the other side of the highway to stay as it is a whole lot nicer than this side of the highway.

Slightly off the beaten 'motel' path but justenough for superb quieness. Efficient and courteous staff. Breakfas room very clean and food very good. Great start for any expected great day. Rooms comfortble and clean.

Very friendly staff, great rooms and great free breakfast. The rooms were clean and the price was great. Just passing through on our way home but would be a great place to spend more time. The Mexican restaurant next door was delicious also.

We have grown to love stopping at this Best Western as we travel back from Indiana to Florida. It is always clean, the staff is friendly and it is located close to a number of food options. This will continue to be our hotel of choice.

This hotel is the best! Everyone is so friendly! The staff from the front desk to the cleaning staff were all great. The room was nicely furnished and spotlessly clean. They have a very nice breakfast available with scrambled eggs, bacon and biscuits, etc. to make your own waffles. I highly recommend this hotel.

Room was clean, furnishings were modern and up to date and it was quiet. Front desk personnel were friendly and helpful. The breakfast was great; a cut above any “budget “ hotel. Like I said in the title; you should not drive past this hotel if it is time for an overnight stop.

Quick summary: clean, very comfortable room. Very good hot and cold breakfast. Friendly, professional service. Very good value. We often stay at Best Westerns for the room comfort and good value, and this location really impressed. Room 118 had 2 queen beds and a sitting room area with a sofa, large desk, chest with tree big drawers. Lighting where you wanted it. Lots of pillows and fresh, quality bed linens. Quiet rooms - no trouble sleeping. The bathroom had a shower/tub, toiletries (shampoo, conditioner, lotion, soaps) and good counter space where you could spread out. In-room coffee maker, fridge, microwave, and iron/board. No room safe (many BW don't have them.) The complimentary wifi worked well, and there were a number of well-placed electrical outlets to plug in and recharge your devices. Nice selection of TV channels. Spotless housekeeping. MANY compliments of the breakfast buffet. There were hot and cold items - scrambled eggs, sausages, make-your-own waffles, biscuits & gravy, etc. and cereals, breads pastries, fruit, juices. To note - the coffee was GOOD!! My usual complain with BW breakfasts is that the coffee is not strong enough, but this location got it right! There was a nice-looking pool, but we were just passing through and had no time to enjoy it. a family looked like they were having a good time when we returned from dinner. Friendly, professional staff in every way. Not too far off I-75. Assortment of restaurants in the area. To sum: a very good stay that sets the BW standard of a very comfortable stay and good value. It definitely deserves the "Plus" rating. We'd be happy to stay hre again if we are in the area (we were driving back north from Florida.)

This place made us feel like VIP! Everything was perfect from check-in to room cleanliness and quality to all the amenities to checkout. Couldn't find one thing to complain about. 10 Star all the way!

From the very first conversation with Todd Parker I knew we were in good hands. He and Cherry Williams ensured that we were taken care of and we appreciated them. They have gone above and beyond the call of duty to ensure we were happy.

Hotel is in a great location with a variety of places to eat nearby. The breakfast at the hotel was good and I like the extended hours (ending at 9:30) giving me time to sleep in. The housekeeping staff was friendly and kept a smile. Great value for the price. I'm sure I'll be back.

Best & well maintained breakfast offering ever! Hotel is very clean! Beds are the most comfortable ever! Friendly and most accommodating staff! Earline provides the phenomenal breakfast buffet with lots of smiles & friendly conversation! We've never had a bad experience or anything except the most welcoming staff.

Nicely appointed room. Not fancy; but comfortable. Slept very well. Entire hotel was nicely quiet. Lobby/reception area was well-appointed and lit without being in a glare. Staff was smiling, extremely courteous and caring. Quick check-in / check-out reasonable rates.

Stayed one night on our way to Florida. Check in was extremely slow, like 20 minutes. Really didn't appreciate that after an 8 hour drive with two kids in the back seating arguing all the way there. The lobby looked nice as well as the suite we stayed in with the exception of the bathroom. Dirty tub, hair from previous guests in it, and didn't drain properly. Had to shower in 2 feet deep standing water- yuck! There was also several patches of plaster on the bathroom walls to cover up holes. Breakfast was just ok- not a lot of options and dining area is pretty small. Would not stay here again.

Staff was very accommodating both while making reservations and upon our arrival. The hotel was very clean and quiet. The beds were super comfortable and the breakfast was very good!! This our second time staying here while traveling home from Florida and we will return. Very good value!!

Great location next to restaurants, easy access to major highways. Very efficent staff with a very good selection for breakfast. Excellent pool and hot tub with chairs and tables for relaxation. Well equipped work out room .

My family of 3 stayed here when we were in town for a softball tournament. This Best Western hit all the marks! Clean inside and out, large rooms, comfy beds, decent water pressure, friendly staff, convenient location, and the breakfast was fabulous! I will definitely stay here again if I'm in the area.

Stayed at the Best Western Plus recently with my daughter. She thoroughly enjoyed the indoor swimming pool. The room was clean, beds comfortable and the water pressure in the shower was GREAT! The price was perfect!

The hotel room (king suite) was not as inviting as some of the other hotels we stayed at during this trip. The bed was fine but a little hard for my taste. The lighting was a harsh florescent light that was not relaxing at all. The worst part though was the STRONG smell of cleaner or deodorizer. While the room was clean, if someone is sensitive to scents, it would have been intolerable. I am not usually affected by smells but it was over the top. The check in process was really fast and the front desk was professional and friendly. The pool was exceptional with a nice warm temperature that was very welcome after traveling all day. The extended pool hours were really appreciated since we did not arrive until 9 pm. Also, the ice water in the lobby was a fantastic touch and saved me an extra stop before getting back on the road. That little thing made a big difference! Breakfast was really good but I think some extra staff was needed as it was very busy with spring break families eating breakfast on Friday morning so supplies ran short at times. Overall, it was a pleasant experience except for the smell.

We stopped and stayed overnight on our drive down to Florida. We were exhausted from driving. Check in was quick and staff was friendly. The rooms were clean and the beds were comfy. Very kid friendly, spacious room. The restaurants near by offered 10% off your bill when you showed your room key and were in walking distance. There also was a pool and continental breakfast. Overall great over night stay. Will definitely be back!

We stayed here over the weekend for the JROTC state Drill Meet. I arrived later than the group and the staff was more than accommodating with my late check in. The check in process was easy the staff was so friendly and cheerful. The room was spacious and very clean. We were facing the highway but there was not any traffic noise. We went to the pool, it is kind of small but nice and clean. there was also a little hot tub for adults only. On the side of the pool is a little gym if you want a workout. There was a business office on site but I did not visit it. The breakfast buffet was very good! There was waffles, scrambled eggs, sausage, potatoes, breads, bagels. So many more items it was always very well stocked and the ladies stocking it were very friendly and helpful.

This is a very clean, well maintained hotel. Great pool and hot tub, well,appointed rooms and excellent breakfast. Lots of parking and a couple of good restaurants next door. The hotel staff were very friendly and professional.

A nice clean and friendly hotel. Room was spacious and very clean. The free breakfast had a good choice both hot and cold food. Good position for local restaurants. We were there to attend NASCAR at Georgia Speedway which was very close

We were looking for somewhere not too far from home with an indoor pool for a family Staycation. Randomly picked Bestwestern, but will definitely come back! Awesome staff, Sandra maintained a great breakfast buffet, the pool was perfect, room was clean and had enough room for 2 adults and 4 children. The location was close to expressways and plenty of restaurants choices. Don't sleep on Bestwestern Plus, they are doing a magnificent job!

Hotel is average but location is terrible, right on top of Interstate 75. We reserved room a week ahead of time on the BEst Western site through Trip Advisor and requested a room away from the highway. That request was ignored. What good is a hotel room if the noise is so bad you cannot sleep? Terrible experience. Go elsewhere!

Every time I spoke with a staff member they were attentive, friendly and smiling. My son also loved the people running the business. Also, had elevator near entrance for Handicapped. (ME) Jim Valyo (Rochester, NH)

This hotel was very comfortable, clean, & reasonably priced. The beds were very comfortable, bathroom clean & spacious. The room was quiet & the breakfast was good (though the breakfast area is rather cramped). The hotel is situated right next to an Applebee's. Would highly recommend this Best Western.

Just a-bit south of Atlanta; great location! Only a year old, a beautiful hotel. Great rooms and amenities. Terrific staff upon arrival and checking out the next morning. There are numerous eating places located very close to the inn. Will certainly stay there again on our trips to/from Florida.

This was our third time staying in McDonough Best Western on our way to Florida or way home. Great location. I look for stops that have restaurants within walking distance. There are several close by. Hotel is clean. Front desk staff are helpful. Breakfast room is good.

The place was clean and comfortable and the staff very friendly and professional! The price was very fair! Hot coffee and a very good breakfast was available for everyone. Would stay there again. Was a nice bonus getting a discount at the restaurant next door.

The check-in process was easy and quick. Staff was very pleasant. Rooms were spacious. Beds were very comfortable. Breakfast was delicious. Hotel is also pet-friendly. Will definitely recommend to others.

Clean, spacious rooms, comfortable beds with upgraded linens. Generous breakfast with enough of a selection to satisfy anyone. Warm, welcoming staff genuinely concerned with making your stay as comfortable as possible. Will continue visiting this hotel on our trips from Florida.

Clean, well appointed room. Very comfortable bed and pillows. Great breakfast with plenty of options, many of them warm. We would definitely stay here again and would certainly recommend it to others.

This hotel goes way beyond your normal hotel. The beds are very comfortable, the staff is spot-on, the breakfast was more than tasty, it was spotless everywhere. When traveling in this area this is the one to stay-in.

Clean hotel. Stayed here many times. Staff always nice. Breakfast was good. Earline was friendly & worked hard to keep items stocked even though there was quite a crowd there. I had sausage gravy & biscuit & it was tasty. Hotel is updated & furnishings are modern. Enjoyed our stay as usual.

First off, our check in was great. We checked in very late (almost 1 am) and the front desk attendant (Cara) almost immediately dropped her evening duties to help our family of five. Cara recognized that we were tired and ready to go to bed. And she made it quick and pleasant —which I think is just as important and knowing when to have a great conversation, and when to make it quick. Our breakfast food was good. But the two lovely ladies, Earline and Sandra made it GREAT. The experience for my children and me was very relaxing and those two ladies worked endlessly making sure the food was stocked, the place was clean and people were happy. And they did a great job. I really hope this review gets to those three ladies, because they certainly deserve it! As I'm sure there's many other workers that make it all possible. Thank you Best Western and your staff.

My husband and I visited this hotel for my birthday, I specifically chose it because of the indoor pool/sauna for me and the free breakfast for my husband. The room was a great size and it was clean, as was the pool/sauna & Sandra was really accommodating at breakfast. We'd definitely go back!

We stopped at the Best Western at McDonough Georgia on our way to Florida. Great room, friendly night staff and breakfast person (shout out for Sandra!). Room rate was good but I was a bit surprised Georgia taxes were so high. We would stay there again.

It was very clean service guest was very welcoming and nice. Very quiet stay. Lots of different places to eat around or near hotel. I would recommend coming back kids loved the indoor pool it was nice

The front desk staff was very friendly and helpful. Also, the breakfast staff, esp. Sandra, went above and beyond to engage in conversation with me and she asked if I needed anything else. She also greeted me with a smile. I will definitely come again!

I really enjoyed this hotel! The staff were very excellent! The rooms were very neat and clean! The breakfast were good! Housekeeper she was amazing! Hotel is very clean and neat! Receptionist staff is amazing!

This is the second time we've stayed there. Very clean. Employees were excellent and very helpful. Hot breakfast was excellent and we'll stocked and hot. Highly recommend that you stay there if you are passing through the area.

Great Service! A Wonderful continental breakfast that had something for everyone!! Would stay there anytime and the rooms were nice! Great atmosphere and all the staff was very friendly, helpful and accommodating.

Everything started out well with Todd, the assistant manager, assuring me as a Gold card holder that we would have a room with a pull out sofa, as my husband has a bad back and needs to sleep on the pull off mattress on the floor. Todd also assured me our room would be quiet. He said he could see it 'from where I am talking to you in the lobby, it is on the second floor.' NOT. We arrived much later than anticipated due to holiday traffic jams/accidents/delays, at 9pm. We were given a room on the 3rd floor, on the very end. There was NO SOFA BED. There was a sofa. My exhausted husband had to sleep on the floor, with just the bedding from one of the queen beds on top. To make matters worse, when we went down for breakfast at 7am with our 10 year old son, there was a very long line of guests (some coughing!) awaiting their turn for the breakfast buffet line. There was no seating in the breakfast area left. So we went back to our room, returning at 8:34am positive the line had died down and we could have our turn. NOT. The breakfast attendant was very apologetic saying the owner 'usually comes in with more food items but he didn't come in this morning." WHAT? And the hotel was pretty much booked TO CAPACITY as it was Dec 26th and every one was in transit post Christmas. So we left. And we spent an unexpected $14.00 for breakfast at Chick Fil A. My suggestion is to replace all sofas with new sofa beds. And be sure to have the hotel cleaning staff vacuum under/inside the sofa when each guest leaves. GROSS things hide in sofas. My suggestion is to have vouchers for those that are unable to be accommodated for breakfast. My suggestion is to treat GOLD members a little bit kinder and gentler when we have been driving 10 hours. Please don't give our promised room away. That is most likely what happened.

I love everything bout stay .the room was great the pool n the hot was good the bed n comfortable. I slept really well ..I was relaxed . My whole trip was great.. the front desk attendants were great n there customer service was on point .

Great place at a great rate staff was very helpful rooms very clean great breakfast will be back when in the area again. Very accommodating nice pool area and a great business center if your in the area stop in and relax

I had to find a hotel a few weeks ago, while I was in the McDonough,Georgia area, and called all the local hotels. I found that Best Western was the friendliest and their prices were more affordable than most in the area. I loved the cleanliness of the rooms and comfort of the beds. I called front desk to ask about TV remote and it was placed in front of TV, in a pouch saying it had been sterilized, that was a first for me, but I appreciated that they care enough to make sure the room was perfect. Everyone gave me a warm welcome and a friendly smile as I walked through lobby. The free breakfast included was wonderful and front desk made sure I knew about free breakfast and the times. I had to travel back to McDonough, Georgia last week and you better believe I only called and made my reservation with Best Western! Thanks Best Western & Staff! Merry Christmas & Happy New Year!

Great hotel! Everyone was very friendly and Sandra cooked up a bomb breakfast. The pool and hot tub was very nice and enjoyable. Staff was very personable. I would recommend to anyone looking for a quick stay.

We stayed overnight. Clean room, nice room service. Staff was very nice and accomodating. Breakfast was decent. Nice area too, lots of restaurants. If we go back to the area will definitely stay again here.

Excellant Hotel. Room was very Clean,workers were very helpful and friendly, great breakfast.....fresh and hot! My dog was accepted in this hotel and there was a place for him to go outside to the bathroom.

Hotel is Amazing. Breakfast was amazing. Very clean. Real close to food and attractions of McDonough Area. Room attendants professional and Breakfast prepares area very motivated. Will definitely be returning to this hotel for new years

This visit has been absolutely awesome, the staff were very helpful and fun to talk to. Shout out to Sandra for being the best, she takes care of what ever you need and is super friendly. Highly recommend staying here.

Very nice hotel! Friendly, helpful staff, clean and quiet, good breakfast, Applebees and Mesquite Mexican Grill and Bar next door. Room to park my Big Rig (just one!). I've been here before and I'll be back!

Had a great stay there.. rooms was very clean and homie.. the service was outstanding.. the staff was great also. Especially SANDRA. Thanks again and you will be Getting more of my families business..

Staff is friendly and inviting. Greeting each guest with a smile. Helpful when needed. Pleasant attitudes. Sandra is good about keeping breakfast area clean and stocked. The hotel is overall clean and comfortable. Rooms are comfortable.

Cleanliness, comfort, and accommodating innkeepers add to the attraction this Best Western offers. Room charges are reasonable, and the Best Western is close to local restaurants. Its proximity to the interstate made it easy to resume our travels quickly.

We've stayed at this motel numerous times within the past 2 years to visit family and attend sporting events in Atlanta. . The staff are consistently friendly, helpful and accommodating. The rooms have been consistently clean, beds are very comfortable, all electrical devices and phones are in working order and Wi-Fi is free. Hot breakfast in quiet seating area is available. Would highly recommend this motel.

Rooms were big. Got 2 queens. Shower and bathroom good. Room was clean. Could gave used an extra light but lighting was good. Breakfast was good. Eggs, cereal, yogurt, waffle mix, coffee, bacon or sausage, bagels. Could use fruit salad and toast. Ironing, microwave and fridge in room. Didn't try pool or fitness room. Staff was very nice and helpful. Location is good. 2 restaurants across parking lot and near to Wal-Mart and other stores via car. Right off highway. Price was reasonable and they let me check out a day early. There are some other hotels perhaps 40% less but whatever hotel, you choose, do your research. One impt thing for us was not to have room door on outside. Good luck. If I go back, I'll Dec look at them again.

We stayed here on our way down to Florida and was glad we did. For the price I would recommend this hotel. The rooms were very clean the bed comfortable. I used the indoor pool which was well maintained. Breakfast had lots to choose from and the staff are all very friendly.

Visited Oct 2016: A typical refurbished Best Western minus the "western" motiff. There is an Applebee's, and Mesquites Mexican Grill across the parking lot. We are dinner at Applebees, dropped teh kids off at the hotel, and then drank margaritas at the Mexican Grill. Great location: quiet and convenient.

We checked in late on a Wednesday, Todd Parker the night manager was most pleasant and professional. The room was spacious, clean, well maintained and quiet. Heating unit, refrigerator were quiet. Everything worked, Desk lamp has a USB port for device charging. Internet speed was good, no problems with VPN connections like in some places I've stayed. Parking area was well maintained and clean, and lighting was adequate. Breakfast was good, a nice selection of items(I liked the sausage gravy and biscuits and bacon with scrambled eggs). The area was well maintained and the lady in charge was very nice. All the staff we encountered were friendly, pleasant and professional. Desk checkout was fine and the lady was nice. One downside - the lobby was crowded and people milling and blocking the hallway and exit as there was some kind of event being held in the lobby. The people at the event's setup tables had taken the last of the luggage carts and were using it to hold boxes and wouldn't let us use it to load our vehicle. Additionally, I had to ask multiple times for people to move so I could shlep our bags and equipment through the lobby to our vehicle. They seemed irritated that I would even ask them to allow us passage to the doors. I don't blame the hotel staff for the conduct of those people, it just shows how thoughtless some people can be. The event might be a regularly scheduled one. If this is a consideration, I recommend checking beforehand to see if any such events will be held while you're checking out. With the exception of the rather thoughtless bunch in the event in the lobby, the stay was excellent. The only improvement to the property I'd suggest is to have better lighting in the room. I'd also use 'warmer' 2700K bulbs that would make the room more inviting.

Very nice and clean hotelThe host very friendly we made the reservation online and was so easyand the breakfast was great had a variety of breakfast items to chose fromWe have stayed at this location twice before and have always had a good experience each time

This is a very good buy with an excellent breakfast and sufficient parking. The bed was very comfortable and the room very clean. Also we had no problem getting parking even though we came in at 10 in the evening.

We were really impressed with this Best Western. It was rated a 4 on Trip Advisor and it did not disappoint! All redone and modernized, room was very pretty, nice and clean, a comfy bed, hot and cold breakfast, and everyone pleasant in the staff. Just what we needed to relax after a long day's drive. We will always keep it mind when looking for stopover lodging, when we travel to our beloved North Georgia or Tennessee mountains from Florida. A thumbs up indeed!

Hotel was clean, room was comfortable, easy check-in and out nice breakfast and was in place before scheduled time. Workout room and pool amentimies was offered during check-in. Staff was very friendly.

Very pleasant surprise. First time traveling with 2 dogs and this property was great. Thought we would end up in a cheap hissy motel with the dogs. The rooms are big and clean. Every staff person was very friendly. I hope we end up here on our trip home.

Location is a little hard to find off of the freeway, but OK. Staff was very friendly and helpful. Room was very well kept and updated. Breakfast was very good and provided early to get an early start on the road.

Every staff member was caring and helpful. We stayed almost a week on vacation visiting family and we felt very safe and comfortable at this hotel. Would definitely recommend. Very close to restaurants and stores.

This was our 2nd time staying here this year & would stay here again! This Best Western was great & very clean. It is very close to the Interstate & had a good hot breakfast with scrambled eggs, sausage, biscuits and plenty of toast, bagels & waffles. The indoor pool was a welcome amenity for our grandson, but we didn't use the hot tub. The room had plenty of space & the King bed was comfortable. I should have known that the roll-away bed was an extra $10, but I should have been told that when I requested the bed. Overall it was a great place to stay on our way down to Florida! Would stay here again.

This hotel has an ant problem. It is no fun waking up in the middle of the night picking ants off your face. There were ants on the walls, headboards, floors and beds. The front desk staff acknowledged they had a problem and offered to have the room sprayed. We were there for eight days. A man came to spray on our last day. My wife was getting dressed and he wouldn't wait until she was finished. She had to wait in the bathroom until he was done. The smell was not pleasant. An apology was the only thing the hotel offered as recompense.

We stopped here on our way to Florida. Staff was friendly and Sandra the breakfast hostess was so nice. She did a great job of keeping the food filled and tables clean. Our room was clean as was the public areas of the hotel. We will stop here again on our way to Florida.

We went back for the Scarecrow Festival, and stayed at the Best Western Inn and Suites in McDonough, Georgia. We were not disappointed! The rooms were big, the beds comfortable, the people friendly, and the breakfast always warm and waiting. The price did not disappoint either. If you are in the area for hiking or any sort of activity, be sure to stay there. You won't be disappointed.

This hotel was extremely clean. The service was great! Ms. Sarah was great and very helpful.This hotel was great quaility for the price. I will definitely come back to visit. Close to the all highways.

Leisure one night stay....Nice hotel that needs a Little attention to detailBathroom needs paint touch ups as well as the room areasLobby was very inviting and nice...Bedding was comfortable but nothing to brag about...Pillows were just ok...They are half sized pillows which was wierd to us...

I was having a difficult morning and went to breakfast hoping food would make me feel better, but Ms. Sandra was the highlight of my entire day! She kept a positive attitude and smile throughout her shift, which meant a lot to me and the guests that were lucky enough to meet her. Thank you! :)

Everything was great. Room was bigger than expected. Bed was super comfy. Youll be happy you stayed indoor pool and hot tub plus there is a shower in the pool area. Stafor was pleasant and helpful the whole way through.

We found this hotel to be easy off/on interstate. Walking to dinner was next door. Hotel staff was friendly and helpful. The bed was super comfortable. Would like to make suggestion. BW needs more roadside advertising!! Up in the air/street needs to be BIGGER!!

I found this Hotel to be very clean and welcoming. The have a GREAT Breakfast buffet and the Attendant Sandra was very Pleasant and Helpful. The Desk Clerk was also very helpful. This is a nice place to stay and many restaurants very close by. I really like their Lobby with the waterfall, it was soothing!

We were passing through on our way to our Wi yet home in Florida. Arrived late after many hours of driving. The area seemed safe and many restaurant choices nearby. Applebys walking distance. Front desk was very welcoming, room was clean, spacious and quiet. Had a good nights rest and a lovely breakfast the following morning - including eggs & bacon! Would definitely return. Only thing I would say was negative was that the lock on the door to the parking lot was broken so the door was always accessible to intruders.

I haven't been in a Best Western motel since it's rebranding efforts began in 2015. We found this motel to be a pleasant surprise. The room was large with high ceilings and very clean including a sanitized TV remote. Inside was a very comfortable bed and Samsung TV. Despite being close to the interstate we weren't bothered by traffic noise. There was a nice pool, exercise room and the breakfast matched that of the higher tier motel chain beds. A few downsides: small breakfast eating area and exterior building lighting that was impossible to block completely from the room. As noted, I consider this to be a good motel value.

We stayed overnight. Room was nice. Bathroom could use an update but was clean. Front desk staff were very friendly. We didnt use any of the amenities. The shampoo that they have was great. Had a nice scent to it!

We stayed at the Best Western McDonough one night on our way home from Florida September 20, 2018. We chose McDonough so we could go through Atlanta about 9:00 the next morning rather than after driving all day and to avoid rush hour. The hotel was super easy to get to, just seconds off of 75 N. but on a little side drive. Applebees right next door, a nice Mexican restaurant next to Applebees. The hotel looks new, was super clean, bed comfortable, plenty of towels. Our room was more spacious than most we've stayed in. It had a king bed, desk, couch, fridge and microwave. Super nice, high water pressure shower. The AC worked well. Our room was on the third floor and we didn't hear any street or parking lot noise. Other guests coming and going on our floor were not so quiet. Breakfast was very generous with sausage, eggs and potatoes. Fruit, cereal, muffins and pastries. Waffles, yogurt, orange and apple juice, milk and coffee. We didn't use the pool so cannot speak to that. The parking lot was very well lit. We were very, very happy and impressed with the hotel, location and close restaurants. The only glitch in our stay was we used a different credit card than the one we reserved the room with. The front desk called at 5 minutes before 11 after we were asleep and said the internet had been down when we arrived and when they ran the card it was denied. My friend had to get up, get dressed, go down to the front desk only for the card to go right through just fine. I thought 10:55 was too late to be called for that. We would have been glad to stop at the front desk on our way in and out during the evening to make sure the card went through but were not asked to do that. We didn't realize there was a problem. Even an earlier call to say the internet was still down and to check back would have been a nice heads up.

Highly recomended location for travelers on route or those who want to know town. Clean and spacious rooms, great amenities and close to everything. Great breakfast bar, good internet connection, pet and family friendly.

very clean, updated rooms. staff is friendly , breakfast was great. i would definitly stay here again, extra towels, they were soft too. internet was fast, bed was not too soft not too hard, location was good, very close to restaurants.

I've stayed here numerous times and I have never had any problems. The hotel is close to shopping and restaurants and access to the interstate. The staff is always friendly and the breakfast is hot and delicious. My granddaughters love the country gravy.

Very nice accommodations and appreciated that Applebee's was next door. No more driving for dinner. The breakfast bar was most complete and enjoyable. The staff was extremely friendly and Tanya at breakfast couldn't have been more helpful.

Hotel staff very friendly and helpful especially Sondra and Tonya. Room had lots of ants coming in through AC unit. Beds were comfy. Suite pictured with pullout sofa but our sofa didn't not pull out. Ok hotel

Labor Day 2018, quiet, easy to find on a side road, updated facility, we slept well, had the usual hot and cold breakfast available. Has elevator. Restaurants in walking distance. We would stay again.

I have used this Best Western on several occasions. And Each time I can always count on this Best Western to be clean. The beds are made for a great night sleep. Also if you are traveling alone you will feel safe the property is well lit. If you do not want to travel for lunch there is a Apple Bee's and Mexico restaurant next door. There are steps in the parking lot which connect the hotel to the apple Bees parking lot to keep you from walking in the road.

Clean, comfortable, modern hotel about 30 minutes from ATL airport. I flew in at night and had business in Macon the next morning. This cut my drive time down in the morning, and the hotel is much nicer than comparable hotels near the airport (College Park, Hapeville, etc.). This hotel is more updated than other Best Westerns in the area and exceeded my expectations. I will stay here again when work brings me back to the area.

This all suites Best Western is truly a hidden gem in the McDonough area. This 3 floor all indoor hotel is CLEAN, SAFE, and easy on the wallet. I paid right at $75 for a one night stay during the week. I stayed on the top floor because top floor rooms are really unwanted since bottom room floors are highly requested that means top floor rooms are cleaner & newer because they are used less. I got 2 clean queen beds with 4 regular pillows and a sausage pillow on each. That's a total of 10 pillows in my room. There's also a comfy sofa. LOTS of stretching room to lay out your luggage. Loved the quick flush toilets...only 12 seconds to fill up the tank. The bathroom was clean with tons of towels. Nice shower head with massage options and tons of hot water. BREAKFAST was the best part. Kudos to Sandra for an excellent breakfast experience. Tons of bacon, tons of (apple, raspberry, lemon, & cream cheese) pastries, bagels, croissants, biscuits, sausage & gravy, eggs, all the GOOD kinds of cereals, like Honey Nut Cheerios & Frosted Flakes. There were 2 different types of waffle makers for regular waffles or mini waffles. The best waffles I ever had...REALLY!!! Breakfast was plentiful, even up into the last hour and all this serviced by the ever smiling Sandra. The BESTEST BEST WESTERN EVER!!!

Great night sleep. Nice clean place. Sandra , breakfast staff was great! I have started staying in Best Westerns recently and they have all been very nice. Great staff. Nice to now you can feel good about where you are booking a room.

I have stayed at this hotel multiple times and each time has been a great experience. Everything is clean and well kept. The grounds/parking are well lit. The staff is friendly and helpful. Breakfast is your normal hotel breakfast, but still good. Great location when traveling to the Atlanta area.

The room was nice, the pool was dated. The front desk staff did not know how to complete our check in at first. They were friendly, just not organized. They called to complete check in at 9:30 pm and woke us all up.

Everything was perfect nice, clean, and staff was very friendly. The house keeping staff was very professional and pleasant and Sandra greeted us every morning for breakfast which by the was outstanding. My hotel of choice the next time I am in that area.

Clean and a great breakfast. Sandra was especially welcoming, greeting everyone who came in to the breakfast area. The breakfast was good with eggs, bacon, biscuits and gravy, and waffles. We had an enjoyable stay.

Best hotel we have stayed at anywhere! The room was large, clean, and nicely updated and decorated. Breakfast was good. The room had everything we needed (frige, microwave, internet). The staff was AMAZING!

I had never been to the Atlanta area, so I was unsure of the hotels in the area. This Best Western was clean, friendly & economical. The staff was very helpful & I appreciate the breakfast. It was located right off I75 so transportation was easy & there were many dining options in the area.

Great service all around. Mrs Sandra makes a great breakfast , she always makes sure there is plenty enough to eat. She cooks bacon perfectly Perfectly . And room service is amazing. They always great you with a smile .

Had a wonderful stay here, everything was clean, the staff was nice, and the free breakfast was good. The hotel was in a good location, near many restaurants and 24 hour Walmart. Would stay here again when I visit Atlanta.

Staff was very attentive and incredibly nice. They went out of their way to make sure I was happy and comfortable. Sandra, Tamikia and Helen....y'all are amazing! Thank you so much for treating me like family :)

We went on vacation to Disney World and we wanted to go to Georgia to finish our vacation but I had booked another hotel but my heart was telling me not to go there because of numerous reasons so on our way I started to search for other hotels and I booked Best Western Inns and I wasn't disappointed. The staff was very polite, rooms are clean and the complimentary breakfast was wonderful. I would definitely stay there again and recommend my friends to stay there too.

We stopped here on our return from FL with our 4 children. Very impressed with the cleanliness of the hotel and the comfort of the beds including the pull out sofa. The staff was quite polite as well.

The room was clean. There was a lot of towel in the bathroom.i love that they had a indoor pool and spa. it was gas station around and other nice places to eat around there. the staff was so nice to us. we had a good time. i will sty there again.

This hotel appearance from outside to the rooms. They are suites so the rooms are spacious and clean. Although everything about the hotel is overall 4 star, the breakfast is 5 star and free. Breakfast buffet consist of bacon, self cooked waffles, cereal, oat meal, hash browns, and so much more, everything as fresh, especially the bacon. I don't normally write reviews but this hotel is well worth it. I traveled from Nashville TN about ever 4-6 weeks, staying in hotels while visiting my 3 yr old grandson. I have stayed at Westin at airport and Fairfield Inn and. Hilton Garden Inn in Lithonia Ga. This is my new home away from home. Great trip and great customer service!!!

this was a great race and a great trip. the hotel was great and affordable. everything was perfect. the staff was very friendly and they went out of their way to make us feel like we were at home. the complimentary breakfast was great with a nice variety of options. the room was perfect. the room was super comfortable.

My family of 5 enjoyed themselves!!! It was my son's 11th birthday and he wanted to do an indoor pool party. From the moment we entered the facility to the moment we left everyone treated us like family. We had fresh towels for the pool delivered within minutes. There were other larger families there as well. There pool area was large enough so that everyone had their own space. Lots of options for breakfast, great for my picky eater. The rooms were a decent size. We had 2 queens with a sofa bed and everyone had enough space to play games.

VERY Clean room. Great service.very friendly. Came with 30 scouts and they all had a positive experience. The service was awesome and the breakfast was plentiful. Eggs, biscuits, gravy, cereal, just to name a few. The wi-fi service was also fast.

We had a party of 30 Boy Scouts and leaders spend the night here. Hotel was very clean and the staff were very professional. Sandra prepared a great breakfast—she didn't run out of food, which is saying something considering how much these kids can eat.

It had been a long time since I stayed at a Best Western. I always thought of them as a mediocre hotel chain at best and would only stay at one if a nicer hotel wasn't around the area. This hotel was a pleasant surprise. Everything was clean. Common areas were spacious. Room was well appointed and quiet (even though I was right across from the lobby restroom). Free breakfast was good. The main reason I only gave it 4 stars was because the bathroom was small and the door was in the way of the toilet (when travelling by myself, I don't always feel the need to close the bathroom door). The front desk staff wasn't rude or unkind, but they weren't particularly helpful at check-in (sent me down the wrong hallway, didn't inform me about breakfast hours or checkout time). Overall, however, I was pleased with my experience and would definitely stay again.

This was one of the most clean friendly,excellent stay and hotel to stay in whenever you're in the McDonough area, The staff is awesome they all treat you like home away from home, I will definitely stay again

This is a very clean hotel with nice rooms but the front desk staff leaves something to be desired. A small problem with check-in but more so the fact we have never received a receipt for our stay either in person or by email as promised. We paid cash and this is worrisome especially since they insisted on making us pay a $1 fee when we checked into the hotel. No idea what that is about other than to gain access to our credit card.

I have always liked Best Western Hotels and this one has not let me down. It is clean ,quiet, and the staff is very friendly: Ms Sandra in the kitchen works at putting out a wide selection of items for breakfast ranging from hot eggs and sausage to danish and coffee. It is close to several shopping areas and restaurants. Will definitely stay here again.

Highly recommend this location just south of Atlanta. Plenty of amenities around hotel with easy access to interstate. Double King suite was spacious, clean and comfortable; same price as double queen. Beds, pillows and shower were great. Mini frig, micro, coffee pot and hair dryer helpful. All staff were friendly. Amazing and plentiful breakfast selection. Sandra kept the area inviting! Would stay here again!!

This hotel is great and easy access in safe area, their staff is friendly hotel is up to date clean and quiet. The breakfast had a large variety, grits, potatoes, bacon, eggs, coffee, tea, biscuits and gravy.

I stay here often for work. the rooms are always clean and the beds are comfortable. The staff are friendly and accommodating. Todd is especially nice and always willing to help in anyway he can to make your stay better.

We had an overnight stay and the accommodations were very nice. The free breakfast the next morning was a very addition to our stay. The cost of our room was reasonable. I would recommend this Best Western to others if in the area.

We came in around 1 in the morning, we were very tired, staff welcomed us and was very easy to work with and payed attention to all our needs. The hotel was easy to settle into, nothing to worry about, clean beds, floors, bathrooms, and even got an extra blanket when we asked. The breakfast had a large variety, including different types of waffles, grits, potatoes, bacon, eggs, coffee, tea, biscuits and gravy, and more! The overall looks of the hotel were beautiful as well, recently renovated. Would 100% stay here again without a second thought.

This hotel is great, their staff is friendly and the hotel is clean and quiet. Everytime I visit Mcdonough or Atlanta I stay here. I especially like that they have free breakfast it makes things a little easier on the pockets when traveling with the whole family. Id recommend this hotel to anyone looking for a good hotel.

My family and I were in McDonough visiting family. This was our first stay at the Best Western so we didn't know what to expect. Turns out we had no reason to worry. We had a great experience! Management was very friendly and helpful. The breakfast was outstanding for a continental breakfast. Patricia kept the food coming and cleaned up at the same time. One of the best continental breakfasts I have had in a hotel. I'm very picky and I have nothing but accolades for this hotel.

Passing through we stayed at the Hotel. Overwhelmed at how friendly and helpful the staff was all around. Facilities very clean. In the morning Sandra worked very diligently at keeping everything full and delicious.

We were traveling as a group of 5. This hotel had a sleeper sofa that worked perfectly for our situation. The continental breakfast was the best that I have ever experienced. The pool looked inviting, although we did not have time to enjoy. The staff was very polite and friendly. The room looked and felt clean. We would definently stay here next time we were traveling through this area.

All 3 of us LOVED this hotel! Great rooms, wonderful staff, excellent breakfast. Price was very reasonable for all the service and amenities. We also used the hot tub and pool - pool was heated and the hot tub was actually hot (two other places we stayed at during our trip had hot tubs with lukewarm water).

This BW location is currently highly deserving of its #2 rank within the Top 10 Best Value hotel ranking with Trip Advisor. I relocated from a much more expensive hotel with a 3-star hotel rating which ended-up being a run-down, out-dated, couldn.t accommodate a 6'3

My overall experience was great the staff were great, the room was clean and very satisfying and the breakfast each morning was awesome. I will definitely come back there when I'm in the area again. I strongly recommend this hotel.

We stopped before Atlanta. I liked this hotel. Clean, comfortable beds, NO PETS!, good breakfast. Two issues. The AC unit in the room was pretty noisy, and the courtyard (smoking?) area is not door-key card operated so I locked myself out. Well, in, actually. But I assume these things will be remedied in time. I will definitely stop again if in the area.

Ms. Sandra always has a friendly smile and the food is amazing. The eating area is always clean. She is always willing to help .She has excellent customer service skills I would highly recommend anyone to stay at this hotel.

I stayed at best western McDonough with my mom for 3 days and 2 nights. It was a great experience. I enjoyed the breakfast, friendly staff, heated pool, and fitness center. We arrived 2 hours earlier than check-in time and there was a room available for us .

We stay at this hotel every time we go north to visit family. The amenities are nice, the hotel is quiet, the staff is friendly and helpful. It is the perfect stop for us. And we are grateful to have found it.

Loved everything and Sandra definitely kept everything stocked and fresh. I would just like toppings for my waffles like nuts , cranberries or raisins and cranberry juice as well. Sandra is very polite and hospitable too. Would come back for sure.

I checked in around 6 p.m. The front desk informed me the hotel had one room with left for $129, $159 after tax. I thought it was a little pricey, but since it was last minute, I went with it. I'm glad I did it was a lovely spacious room that came with television, couch, office desk, and King size bed. I would highly recommend this facility if you could get it at a discounted rate if you do not mind staying outside the city of Atlanta.

So I decided to book my mom a room so she can have time away. The little time I spent was anything but enjoyable. Lets start with me booking the room. They took 153.53 as a holding fee (which I was not made aware of). So I show up to pick up the key to the room the next day, when I arrive the front desk man, Todd, looked annoyed and said I was too early (I was not made aware of check in time either) and to show back at 3pm. So I show back up and Brandy (the lady who booked my room) was there and I pay for the room. She felt the need to let me know that I could not use the key after the nights I paid for which I am not stupid. It was at that moment I realized the separate holding fee. So I bring it up and she says the money will be back by 12am that night. The money wasnt there. So I call and speak with Todd and he brushes it off and says that it will be back within 24 to 72 hrs. I wait and wait and wait. The money is not there. So I call and speak back with Brandy. She says it should be back by 12am tonight AGAIN. At this point, they are all incompetent. So I wait and wait and wait. The money is not there. So I speak with the manager, Linda, she was rude and obviously did not care and tells me it should be there by tonight and hangs up in my face. My mother says she enjoyed her stay but she is not the one who paid. I spent less than an hour there and I will NEVER show back up. It is going on 3 days and my holding fee is not back on my account. Brandy and Todd made faces everytime they saw me as if I was dangerous. They only care about your money and obviously black money is not good money to them

Home away from home. very nice. And kind staff. And very clean. Concierge breakfast is very good. The best are very comfortable. Rooms are very spacious. The staff treat you like family. Pool and warm hot Jacuzzi is very wonderful.

Nice hotel, friendly staff, great location and easy on/off highway. Two restaurants are within walking distance with several others close. Beds are comfortable and the bath is large. Breakfast was good. Great value. Would recommend and stay again.

Great Experience! Would recommend to anyone traveling through McDoungh, GA. Great food. Comfortable bedding. Clean, quiet, the price was very affordable and worth the stay. Friendly staff who catered to my needs.

Great place to stop on our route down from Michigan to Florida. The room was lovely, breakfast was good and the staff was wonderful. We had a large room and the price was excellent for the space we had and the included breakfast.

Very clean and friendly. Breakfast was excellent. Would definitely recommend. Was easy to find and convenient. We liked the fact that it was quiet. There was restaurants near by with some within walking distance.

Room was very clean and bed comfortable for an overnight stay traveling from FL. Front desk staffer very helpful with a business center task. Breakfast your average hotel hot and cold choices. Pretty good coffee! Would definitely stay here again.

Very nice hotel and friendly service and staff. Sandra was very friendly and helpful!! Loved her spirt!!!! Breakfast was awesomely good!! I am very pleased thanks! I will be returning soon! Good experience

Really a pleasant place to stay. Clean, comfy beds and wonderful staff. Especially Sandra with breakfast. Really nice to be greeted with a smile and a good morning. Would definitely stay here in future.

Excellent value. Clean modern room with comfortable bed, good selection of TV options and excellent Internet service. Breakfast selections good, as well. Would stay at this property again. Did not use the indoor heated pool but will the next time.

Great hotel. Great place to stay. Gina was great. Room clean and beds comfortable. We were on our way to Florida. Trip through Atlanta was terrible. Two traffic delays. So glad to find a nice place to spend the night.

This place is so nice for the price! We came in for a family 70th Birthday and stayed here. Really nice rooms and Todd at the front desk is beyond amazing! So is the rest of the staff. Such a nice overnight break!

The motel is about 30 minutes from Atlanta. We left early Saturday morning and had a smooth travel through the city. Room was clean and the bed very comfortable. Breakfast started at 6 a.m. and had quite a variety. Gina was wonderful. She answered all of our questions and was a wealth of information.

We stayed for Import Alliance. We booked the 2 queen bed suite. It was roomy and very clean and comfortable. We only stayed 1 night but all the staff we encountered was very courteous and helpful. I would recommend this hotel to anyone. Thanks, Best Western, for the great stay!

Everything went very well, nice clean rooms, safe. You can get a good nights rest here before travelling again the next day. Down the street from Cracker Barrel, close to the I-75. Good variety of breakfast and drinks in the morning too. No worries!

This hotel was very clean and the staff is friendly. The breakfast bar is very good with eggs, bacon, sausage gravy, waffles, pastries, toast, English muffins, bagels, yogurt, cereal, oatmeal, fresh fruit, etc. Plenty of variety. There is an Applebees right across the parking lot, which is nice after a day of travel.

Very clean, the staff is friendly and the breakfast is delicious! Sandra in the breakfast room makes sure everyone is well taken care of! Also, even though it is near I-75, we didn't hear any truck noise during the night. We would highly recommend this hotel over nearby Country Inn & Suites where the room was moldy.

Ms. Gina was very welcoming and knowledgeable about different eateries! She was very sweet! The room was clean! I have no complaints about anything! Very nice hotel to stay in! You have a lot of things to do around here!

The hotel in McDonough is great. It is newly remodeled, clean, and spacious. The staff is really something to write home about. Gina at check-in is awesome. She is friendly, helpful, and kind. She had the answers to all of my questions and provided valuable information. Todd Parker was VERY helpful. After we left that morning, about an hour north and through Atlanta, we discovered that we had left behind an important item. He went to our room, found the item and made arrangements with his manager Helen to get the item back to us. Helen went out of her way and went to UPS to ship the item back to us. It was expertly packaged and arrived safe and sound to our home this morning. I can't thank Helen and her staff enough for helping us out. I would stay there again in a heartbeat!!!!! ***** Five Stars or higher to everyone at the Best Western Inn & Suites in McDonough Georgia!!!!

SANDRA WAS AWESOME! The breakfast was good but she made it great!!! Her Spirit was awesome & loving! Customer Service was on point! She deserves praise and recognition! The over all say was great! I love the upgrades!!

Gina was very helpful on a project I was involved with concerning work. She assisted me in every way possible. She gets 100 stars from me...!!!!!!! Hotel was nice & recently renovated. Other staff was also cordial.

Room was clean. Breakfast was plentiful. Lots of delicious choices! Brittany T did a great job and made sure everything clean and was stocked up. Good Mexican restaurant “Mesquite” within walking distance. Would definitely stay here again!

First off Gina, who checked us in, was extremely helpful and very nice. The hotel was nice. No not fancy but nice and clean. Room was a good size. We were in McDonough for GCAA State Championship for basketball and this hotel was conveniently located. The only thing I can complain about is that we had NO hot water this morning for showers. It was freezing ?? When I told the guy at the front desk he just said, “sorry, that shouldn't happen.” No it shouldn't and after paying $117 (after taxes) I feel we should at least have hot water. But that's the only complaint I have. So all in all it was a good place to stay.

Stayed here on my drive from Toronto to Clearwater. The breakfast was decent, the beds were very comfortable and the rooms were clean. There was nothing more I could have asked for. The lady at reception was super friendly

Friendly staff! Clean rooms. Gina was the best! Made me feel like I was at home especially since she was from my hometown. It's a small world. The breakfast was very good!! It's right next door to the Mexican restaurant that is so yummy!!

Really nice hotel well kept .... I will return.... I will suggest them upgrading their thread count on their sheets. spacious and clean room. Gina was Very Friendly and she Welcomed and Accommodated me with a smile.

We stopped at this hotel on our way from IL to FL. Check in was smooth, Room was very clean, breakfast was good. We stayed on the third floor and it was very quiet. If you're looking for a very clean and quiet place to stay this is your place! Very impressed and would definitely stay here again!!

We just spent the night while driving from Arkansas to Walt Disney World. It was a very nice place to stay. We did not experience any issues. We would stay here again. We only stayed for a few hours so we don't have a lot of feedback to share.

We would definitely stay here again - in fact, this was our 2nd stay here even though it's nearly 2000 miles from our home. The room was great, the location convenient for our travel through Georgia. Helen House, the manager, clearly is working hard to make this an even better place. The breakfast was in an especially pleasant part of the hotel and the food way above average.

I must say the woman who check is in very pleasant. They do take animals which is a plus. They have pillow top beds ( too soft for me ) but family sleep well. For me being that we were right in the outside of the building near the highway, I was up most of the night listening to the backing of trucks and the highway cars themselves. The shower was amazing and the breakfast was a great way to start. I gave four stars because it was loud, weather being the highway or just people walking all hours of the night. But it is a very nice hotel and staff are helpful.

I've stayed in a lot of Best Western hotels over the years, and this one is by far the best. It's modern and clean, the staff is extremely nice and professional (we dealt with Gina at the front desk, and she was fantastic), and the parking lot is clean and well-lit. I didn't have a chance to use the pool, unfortunately. The breakfast was nice too...not the most gourmet food, but it gets the job done.

Excellent stay. Would love to receive deals on future stays. The only thing I would like to see is more vegetarian options for breakfast. But, as it is there were enough of the usual options we find at other hotels.

This hotel was a very pleasant experience after a long day on the road. We stopped at a competitors property and were given the run around. The desk clerk was very helpful with information about the area. The room was very nice and clean.

This was a very nice hotel, the room was large, clean and comfortable. Gina, the front desk recieptionist was so friendly and helpful. The breakfast bar area was to small for all the people but the attendant managing the breakfast bar area was a hero, cleaning up, making more food and doing her best to please everyone with her friendly demeanor. We couldn't get a table or even a corner of a counter so we found it difficult to enjoy breakfast. We stood in the lobby and took turns balancing each other's food and coffee. We did notice the toilet in our room was leaking from the floor. It looked like it had been that way for a while as the tile was stained around the toilet. We did tell the daytime front desk person when we left. I would still recommend this hotel, it has been newly remodeled and looks very nice.

Great family vacation in McDonough Georgia over the Christmas holiday you want to stay here the beds are comfortable and Best Western McDonough Georgia and Industrial Boulevard breakfast is good beds are comfortable pillows are nice and comfortable cleaning and staff was very nice.

This hotel has some of the friendliest staff you'll ever have the pleasure of encountering. The facilities are clean and well kept. The pool and fitness center were in great shape and breakfast offered plenty of selections. Will definitely stay here again!

Extremely nice hotel, friendly staff. Price is well below other hotels for the type of room we needed. Would highly recommend this hotel if you are staying in or around McDonough. There was a wide variety at the breakfast, which saved us money because there were 6 of us total. Four were pre-teen teens so they can eat quite a bit

The receptionist , GINA was not pleasant and rude to our guests. She didn't listen well and threaten to put us out if we had too many guests. This was not the case , but as I stated , she didn't listen well. She has poor customer service skills, it's a bad reflection on the hotel to have her on the front desk. On another note, The room was clean and the breakfast was great, waffles, eggs, sausage and breakfast potatoes.

Staying at this hotel is awesome. Gina our receptionist is the best, lovely lady welcoming us and answering my questions and also helping me out with our hotel booking. I made a mistake and she was able to work with expedia to fix it. So I was very happy. The second time we stay here and we will continue stayimg here whenever we get a chance to. The hotel is also clean,comfortable, quiet and relaxing. Breakfast also very good. Thank you. Your smile is also great.

We stopped here on our way to the smokies. It was very clean, comfortable, everyone was extremely friendly and helpful. The pool area was clean and the pool water was nice and warm!!! We would definitely stay here again on our way through.

Nice place but walls are paper thin. Can hear tv, talking, showers from adjoining rooms. Personnel were very nice. Breakfast was very good. Close restaurant next door was convenient. Location was good but hard to find at night even with google maps. Front sign small but found on second pass by the hotel. Busy area for traffic. Interstate road noise was not noticeable because our room was on the opposite side of the hotel.

We had a very pleasant stay at the Best Western. If traveling that direction - would definitely stay again. Staff were all very nice and professional. Room was neat and clean. Breakfast was nice for free continental.

Southern hospitality at its best from hotel staff. Everyone goes out of their way to make sure you stay is perfect. Will definitely recommend this hotel! The room was very comfortable and spacious and very clean.

I was in Georgia for a funeral with my family but your hotel made it relaxing and stress free. I will stay again when I come through GA again. My family enjoyed the breakfast and the Applebees next door that we could walk and not move the car. Wonderful!!!

Had a really great experience at this BW hotel from nice accommodations to an excellent staff . has become am choice of place to stay when I am in the area .Sandra fixes an awesome breakfast and is very helpful . Almost like eating at grandmas house . the pool and hot tub is a great way to relax after a long day of driving

I had been staying with my dad in a hotel near the Atlanta airport but had to move to be near the Atlanta Motor Speedway for a Ritchie Bros. auction. After reviewing many areas nearby, I decided to stay in McDonough which had about everything. And it was as good as advertised. The hotel is conveniently located near highway 75 and besides an Applebee's restaurant. Check in was quick and excellent. I can't give them enough praise for their positive and friendly attitude. We stayed there for 3 nights but had to handle our reservations on a night by night basis since we didn't know if we were going to be able to get any equipments at the auction (which in the end, we did) and they were able to help us keep the same room for our 3 night stay. Top notch customer service! The hotel itself was very clean and modern. The rooms spacious and comfy. Bathroom was great too. Beds were amazing and a/c quiet. You can find many food options around, also a Walmart and CVS. Downtown Atlanta is a short 30 minute drive away so I would rather stay in this area and drive to and from there than to stay in pricier Atlanta. Whenever I go back to Atlanta this will definitely be my hotel of choice. Keep the good work!

Quick get away nice lobby decent room. Last minute book hotel front desk made sure late check in would be accommodated. Check it could have been better I guess they assumed I used this party to book. Was informed to leave room key on front desk and received receipt through email.

Overall stay was good. Although for the location and type of hotel the room was a bir pricey. Did not care for the square eggs :oP Pool was nice but being November could have used a heater. Teeny single elevator that you have to wait foreer for then cram in with every floor. Staff was very nice.

This hotel was very nice. Room was clean and the lobby was beautiful with friendly staff that made me feel very comfortable. I would love to book this hotel again when I'm in the area. I give it 5 stars!

We used it for short one day visit to family, Excellent value for the Atlanta area., Easy access to city proper after rush hour. Good food options for dinner in the area, We ate dinner at Appleby's next door. Above average quality and variety for breakfast compared to other hotels in this price class. Very clean dining area.

Fabulous place. Beautiful rooms, great hot breakfasts with bacon, waffles, biscuits and gravy! And, great staff - Helen is so great! Need anything? Let her know. Pool area has been re-done recently and they did a great job.

The staff at this Best Western is very friendly. The grounds and rooms are nice and clean. It is conveniently located near many restaurants and stores. We will stay here again the next time we are in the area..

My husband and I stayed here during the Irma hurricane this fall. My apologies for his incredibly late review. we have stayed here in the past, and each time we do we are always greeted by the nicest staff behind the reception desk and others. Very comfortable rooms,even our kitty cat was content! You will not regret your stay here, thank you Gina, Myleigh,and Helen!