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Codes Avantages

London Chigwell, BW Signature Collection Hotel, Londres

Manor Road, IG8 8AE, Londres, Great Britain - Voir sur une carte
London Chigwell, BW Signature Collection - Vue extérieure London Chigwell, BW Signature Collection est idéalement situé dans le centre de Londres. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Installé près du centre de Londres, le London Chigwell, BW Signature Collection vous permettra de vous éloigner de tout, dans un cadre paisible et tranquille. Cet ancien manoir géorgien, qui fut une chapelle dans les années 1930, associe grandeur d'un bâtiment historique, décor contemporain élégant et confort moderne. Il est situé sur un magnifique domaine paysager, idéal pour se détendre lors d'une pause loisirs, d'un séjour de renforcement d'équipe ou pour la célébration d’un mariage. L’hôtel se trouve dans la ville de Chigwell, à quelques minutes de la M11 et de la M25, et propose de nombreuses places de parking gratuites. Depuis la station de métro Woodford, vous atteindrez le cœur de Londres en 35 minutes par la Central Line. Nous bénéficions d’un emplacement très pratique pour rejoindre la salle omnisports O2 Arena, le centre commercial Westerfield et le parc olympique Queen Elizabeth. Oubliez tous vos soucis à l’Epping Forest, une forêt ancienne de 2 428 hectares. Nous disposons de 62 chambres décorées avec goût, dotées de lits confortables parés de draps frais et d'oreillers moelleux. Chaque chambre comprend une télévision à écran plat, un bureau, un sèche-cheveux et une cafetière/théière. Pour encore plus de luxe, offrez-vous une ou deux nuits dans notre superbe suite, équipée d'une baignoire, d'une douche à l'italienne et d'un coin salon séparé. L’accès Wi-Fi gratuit est disponible dans tout l'hôtel. Si vous recherchez un lieu de séjour pour votre escapade urbaine ou une réunion d'affaires, le London Chigwell, BW Signature Collection est un excellent choix.

BW Signature Collection

London Chigwell, Hotel

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Bar-salon
    Bar-salon
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Personnel multilingue
    Personnel multilingue
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2019
Basé sur l'avis de 309 voyageurs
Note attribuée
Excellent
166
Très bon
71
Moyen
33
Médiocre
15
Horrible
24
CONSULTEZ LES AVIS POUR
En couple En couple
101
En famille En famille
56
Escapade entre amis Escapade entre amis
43
Professionnel Professionnel
75
Voyage solo Voyage solo
8
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Worth the money. Event staff amazing."

5
wtfwhy123, Essex, United Kingdom 21/03/2020

The event staff were AMAZING. Went above and beyond before, during and after the event. Great customer service, attention to detail and responsiveness. The reception staff seemed disinterested and to not like each other, sniping at each other visibly. The rooms were great, spacious, well kept, good bathroom. For a huge hotel that seemed relatively quiet we were placed SUPER far away. 2 separate lifts and about 500 metres walk at least to our rooms, doesn't seem far but trust me it is. Breakfast was fantastic. Worth paying for in your room rate and not on the day however. Really good quality, and variety. Would recommend this place and was happy with our stay and the value for money.

ShaneTownsendGM, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review
Dear wtfwhy123 Thank you so much for your feedback following an event at the hotel. It's great to hear the events team looked after you so well. Your breakfast feedback is also very much appreciated, as the most important meal of the day, it's a key service that we offer at the hotel so delighted you enjoyed. With regards to your bedroom allocation regrettably all but 11 of our rooms are located in the chapel building which as you experienced is a bit of a walk from reception, however hopefully you was able to enjoy the view of our stunning garden along the corridor when travelling to and from the room. We look forward to welcoming you back in future. Kind regards Shane Townsend General Manager

"Fairly good."

4
Hilary B, Cambridge, United Kingdom 20/03/2020

A popular Hotel. I was impressed by the e mail to welcome me and the follow up e mails. My room was spacious and comfortable. Most importantly it was warm and obvious how to control the heat which responded. What wasn't obvious was how to work the shower and I struggled with understanding the controls. I went for room service for dinner which was a little pricey but came promptly. I was not very impressed with the food and thought the portions small. So, a fairly good Hotel with fairly average food is how I would sum up my experience.

ShaneTownsendGM, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review
Dear Hilary B Many thanks for taking the time to share your experience at the hotel. Although great to hear you enjoyed your stay and the hotel overall it is disappointing to hear you did not feel the meal represented good value for money. With a menu change coming soon feedback such as yours is much appreciated and will enable us to make the relevant tweaks to ensure next time we wow you with the food. Thanks again for the valuable feedback. Kind regards Shane Townsend General Manager

"Afternoon tea - half a tea for birthday person!"

3
travellover2013, London, United Kingdom 13/03/2020

Overall was an ok experience, I wouldn't rush back many better places. They were very accommodating of dietary requirements of 7 vegetarians, 1 egg free and 1 gluten free afternoon teas, however the eggless one had no cakes, scones etc only a few sandwiches nothing else. I had explained beforehand that the eggless tea was for the birthday person so was very very very disappointing. The afternoon tea is the same price as one in central London, not too pricy but not of the same quality for example some pieces of bread were broken and stuck onto a sandwich to be used up. I'm not sure if the cakes are made in house. The scones and cucumber sandwiches were lovely. The staff were very attentive to start with when they brought out the food and tea but we never saw them again after that. We had to keep walking to the bar eg when we wanted water or the bill or to pay which is pretty poor service. We're also not sure if the staff understood very well, when we asked which food was eggless they weren't sure and told us everything was after so I wouldn't trust them if you have severe allergies. The biggest let down was half a tea for the birthday person, especially with full charge.

ShaneTownsendGM, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review
Dear travellover2013 Thank you for your afternoon tea feedback, please accept my apologies for any disappointment caused to you and your friend celebrating their birthday. Please rest assured we take all dietary requests, particularly those relating to allergies most seriously. Providing we have adequate prior warning we can usually accommodate most requests however that does normally mean ordering products in hence why we do need the prior notice. I will be personally investigating into why the team had not taken the measures to ensure that your friend was well catered for. I have also noted your feedback on the service you received which will be used to improve the service the team provide as part of their ongoing training. I thank you for bringing this to my attention and do hope you will allow us to restore your faith in the near future. Kind regards Shane Townsend General Manager

"no improvement"

3
H1314DCtimb, Burnley, Lancashire 06/03/2020

I thought I would try your hotel again (in the hotel currently) to see how true your email from previous discussions was. Lets just say it is worse than last time with the following being the low-lights – Service in the bar – attitude of the 2 children behind the bar was poor, jovial but swearing under breath. Exceptionally slow service, 20 minutes to get a drink. Group of 3 stood at the bar waiting to order food for 30 mins (not exaggerated) Yes your computer system was down but this is no excuse for the above Room service – I ordered a breakfast in my room, rung reception where the phone was picked up then put down disconnecting the call, tried again where it wasn't answered at all. 3rd time finally answered, put through to the restaurant where someone answered with a mumbled ‘brasserie' (sounds like no interest at all), I explained and she said ‘doing it now' and hung up……. Lets just say I'm not impressed On a plus note Check in was polite and quick I look forward to your further reply on this.

ShaneTownsendGM, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review
Dear H1314DCtimb Thank you for again providing feedback during your stay. Naturally it is most embarrassing to hear that once again the service you have received has fallen below expectation. Given that I was away from the hotel when you stayed I do hope you was able to highlight your concerns to the Manager on duty and they were able to address some of these points for you. I will certainly be raising your feedback with my Operations Manager and address with the team members on that particular evening. I do thank you for bringing this to my attention. Kind regards Shane Townsend General Manager

"Great overnight stay and party!"

5
jrg197993, United Kingdom 03/03/2020

Stayed overnight in one of the family rooms, really nice we were all really pleased with the room/facilities, the next day had my mums 70th in the drawing room, food was great and staff were too, especially Bernadette, she was lovely! thanks for great weekend.

ShaneTownsendGM, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review
Dear jrg197993 Thank you so much for your very kind words regarding your mums 70th birthday and stay at the hotel, particularly your feedback on Bernadette, who I know will be thrilled to receive this. Hosting the event and looking after you all was an absolute pleasure. I do hope we can welcome you back soon. Kind regards Shane Townsend General Manager

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.