Best Western Hotel Gudauri, Kazbegi

I was there in the start of November the rooms were clean we were provided a room with a beautiful view there was room services and the staff was very polite but didn't like the catering staff we reached around 8:56 and they were like the breakfast is at 9:00 am and slammed the door infront of us but which was not polite at all but over all experience was very good

Visited hotel in September 2022, hotel is new very clean and modern, restaurant is designed very nicely as well. staff was very friendly helpful advising with all of our request. breakfast nice, there is no live station which would be nice to add, but we asked for additional omlet and they were kind enough to provide it free of charge.

The rooms were clean, very comfortable, food was amazing, interior was great and the staff was so friendly, kind, they tried their best and thank you for everything.I highly recommend this hotel for anyone. We were staying for eight days and that was one of the best experience in my life. Once again thank you for everything, I definitely come back ❤️❤️❤️❤️

we have visited this hotel in august 2022 for few days. new hotel, very clean rooms, very very good service, staff is very friendly. breakfast is also very good. will definately come back for winter holidays.

This place is divine - the staff are super great (shoutout to Vika!) - they made sure that you feel at home; very friendly & hospitable. The hotel lobby is great with such an impeccable interior (nice lounges), the restaurant serves an amazing food - hands down to their super yummy Khinkali; breakfast spread was nice too! The rooms are beautiful - spacious balcony, comfy bed & pillows (very important to me) - the bathroom is spacious too with nice rain shower. The staff also helped us book our paragliding which is great! Such a beautiful experience - exceptional, indeed! :)

I'm giving it 5 stars because of the ladies in the reception who were just the sweetest and most caring people. Thank you! I will however note that the room cleanliness needs some improvement. When I checked in, it looked clean from far, but it was not clean. Balls of dust on the carpet, hair (not mine) on the table, in the bathroom. They even left their mopping clothes in the bathroom. I threw it under the sink… Restaurant: breakfast was very tasty. The staff - they all need to start smiling. Overall nice hotel. Would gladly come again.

Jacuzzi on the roof with snow covered mountains view. Comfortable & cozy room (Bed, Pillow and Duvet), lovely balcony setup. very helpful staff.. they arranged a pizza for us at midnight even though their kitchen was closed.

I really enjoyed the stay over there. It was calm and quite. All the staffs in the hotel are very helpful. They are ready to guide you with the locations and its details. If you need a PCR test too, they will arrange it for you. All the whole , the stay was quite wonderful and memorable one.

We had a lot of fun in the hotel!the stuff members we're great especially one stuff memebre called Nini she helped us allot and wase so kind and nice to us. she really made our vection!! thanks Nini we love you :)

I came for a ski vacation to the hotel and everything was great. The service is amazing mainly because one of the hotel workers "Nini" she is the best! She is helping us every time with a big smile! Thank you very much.