Best Western Hotel Gudauri, Kazbegi

I'm giving it 5 stars because of the ladies in the reception who were just the sweetest and most caring people. Thank you! I will however note that the room cleanliness needs some improvement. When I checked in, it looked clean from far, but it was not clean. Balls of dust on the carpet, hair (not mine) on the table, in the bathroom. They even left their mopping clothes in the bathroom. I threw it under the sink… Restaurant: breakfast was very tasty. The staff - they all need to start smiling. Overall nice hotel. Would gladly come again.

Jacuzzi on the roof with snow covered mountains view. Comfortable & cozy room (Bed, Pillow and Duvet), lovely balcony setup. very helpful staff.. they arranged a pizza for us at midnight even though their kitchen was closed.

I really enjoyed the stay over there. It was calm and quite. All the staffs in the hotel are very helpful. They are ready to guide you with the locations and its details. If you need a PCR test too, they will arrange it for you. All the whole , the stay was quite wonderful and memorable one.

We had a lot of fun in the hotel!the stuff members we're great especially one stuff memebre called Nini she helped us allot and wase so kind and nice to us. she really made our vection!! thanks Nini we love you :)

I came for a ski vacation to the hotel and everything was great. The service is amazing mainly because one of the hotel workers "Nini" she is the best! She is helping us every time with a big smile! Thank you very much.

The hotel staff was excellent. The rooms are small, but they have everything you need for a perfect family ski vacation. Hotel manager Nina helps with everything. The receptionist tended to help with anything we asked for. There is a shuttle car that serves hotel guests. Breakfast is good and includes vegetables, eggs, cheeses and hot dishes. A varied dinner accompanied by a singer and saxophone. We were and really enjoyed. Ski equipment can be rented from a shop next to the hotel

I stayed in the hotel last week and it was amazing. We book direct with the hotel and the rate is much better. The staffs are always willing to help and assist you always. Their manner is very polite and helpful. The room is a bit small in my opinion, it is only fit for 2 luggage and you have space to open 1 bag each time. As well as the bed and it is quite hard. I fall off the bed in the night time ^^. the room is warm with heater in bedroom and bathroom as well as the floor is warm. The mountain view is facing the main road but it was amazing for the sun rise. I did the time lapse VDO. The food also amazing, there was Saxophone show during the dinner. The price of the food is acceptable, not too expensive. The outdoor jacuzzi is really good for photo and relax. It is not open all the time, you need to book with the staff in advance. I use the transfer from hotel to Tbilisi which cost 250gel. The service is also good and driver was very much. The location of the hotel is on the main road not in the ski area. But they have transfer to the ski area. It is nice, cozy and comfortable place to stay. Just not suite for many luggage, if you have only 2 bag will be fine.

Rooms are nice and clean. Staff is professional and attentive. The food is amazing. The owner is very nice and helpful. We were 10 pax (5 rooms) and the owner was involved with everything and made sure we have everything we need. The best hotel in Gudauri by far.

Such a good resort with well setup rooms and a great staff to support your requests. The location is close enough to the Ski Slopes and to other restaurants as well that you can walk it or get a short cab ride.The breakfast options could improve but not bad anyhow. The highlight is probably the jacuzzis on the roof; so imagine sitting in a warm jacuzzi during snowfall or while it's snow season! Awesome

The hotel is newly opened and is clean, modern and the rooms are really comfortable. The staff was helpful with everything and went above and beyond to make sure we enjoyed our stay. The food serving, both restaurant and breakfast/dinner buffet was excellent. Will recocomend if you´re visiting Gudauri to ski (which you probably are) since the hotel rents out skis and equipment for very reasonable prices and even has a free shuttle bus up and down to the ski-resort.