Best Western Plus Hotel Drayton Valley All Suites,  Drayton Valley

I frequently stay here (1-2 nights a week) for business and I have never once thought of staying anywhere else. Debra, Cathy, Jen, Marissa, Robin, Lanie, Maria and all the members of the hospitality staff always ensure that my visit is better than the last. From the personal greeting at the front desk to the "thanks for staying" note on the desk, this hotel really is a home away from home for me. Have never had the continental breakfast but if its anything like the staff here, I have no doubt it is above your highest expectations. Keep up the great work and can't wait to stay again soon!

I Have Stayed At A Lot Of Hotels & Motels While On The Road Working This Hotel Is Geared For The Working Man. Once You Walk In Your Are Greated With A Smile Cookies & Lemonade You Are Given A Gift Bag At Check The Rooms Are Great Very Clean Great Beds They Have A Great Breakfast Buffet Style The Golf Sim & Race Car Sim Are Alot Of Fun They Also Have Pool Talbe Fooze Ball Darts & BBQ For Use Pretty Good Gym All In All This Is A Wonderful Place To Stay Thanks To All THe Wonderful Staff For Making My Stay So Enjoyable ever Have I Been Treated With As Much Coutesy And Caring Anywhere Else Thank you All

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Joe B, Thank you for being our guest. We appreciate you taking a moment to share your wonderful feedback! It was a pleasure having you stay with us! We are glad you enjoyed your welcome gift and our lobby treats! Thank you so much Joe B for the compliments you provided our hotel and our team members. This means so much to all of us! We do hope we will have the pleasure of welcoming you back to our hotel again soon! Wishing you all the best!

For the past three plus years I have been staying at the Best Western in Drayton Valley for business about 4 to 5 times or more per month. The great service and amenities at this hotel are absolutely the best I have been provided with in all the years I have been staying in hotels whether for business of leisure. Everything is this hotel is welcoming with the friendly management and staff down to the very clean parking lot and entrance to the hotel. The rooms are very spacious and beautiful with almost soundproof walls that really helps one get a great nights rest. I recommend this hotel to anyone staying in the Drayton Valley Alberta area. Thank you for making my stay so comfortable and relaxing.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello My, It is a pleasure having you as our guest this past three years. Thank you very much for sharing your wonderful feedback with us here on Trip Advisor! The compliments you provided our Team and our Hotel mean so much to all of us, My. We are very proud to be called the "best" by you. My team and I are very happy you continue to enjoy a comfortable and relaxing stay with us. We look forward to being your "best" hotel for many more years to come. Looking forward to seeing you again very soon, My. Until then wishing you all the best always

when I returned to my room after a day of work I was pleasantly surprised with a small gift waiting for me. I had the cleanest room of the day. I've been at many hotels with my line of work and no one has left me a gift just for keeping my room neat. I will definitely stay at this hotel again. thank you to Jennifer who checked me in with very welcoming attitude. Marla the General Manager must be really liked by her coworkers because all the staff I met were very friendly. I recommend this Best Western Plus for your travel needs.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello spttndn, Thank you for being our guest! It was a pleasure having you stay with us, spttndn. We are very happy you enjoyed the small gift given to you by our housekeeping staff. Thank you for being our cleanest room of the day! We appreciate the compliment you provided to our Front Desk Service Agent, Jennifer and the rest of our team. This means so much to my team and I. We are extremely proud to be among your recommended hotels! It will be a great pleasure to have you visit us again soon, spttndn. Until then, wishing you the very best

I came in durung a rain storm and noticed instantly the hotel has issues with oil field wirkers bringing in mud so they have not only boot scrubbers but also booties.... wow what a great idea. Anyway I got disturbed by my credit card company when my card didnt work and after driving 450km in the mud rain and slop i was tired and grumpy.... the staff was so nice, understood and said for me to go on up to room relax and then later we will sort this out.... thats first class service. Now, when I walked in and saw a full kitchenette I Was thrilled.... after 6 weeks on the road I wanted to cook something and I did that night after the cc got fixed. The room was great. Large bath room, comfortable bed with big pillows, dark and quiet except for loud pipes out on the road but nothing earplugs didnt handle. The breakfast was the same sysco stuff but the big eating lounge was great. I never git to see the arcade room but i did use the laundry room and that was really good... in my own floor too. 5 nights here and i will be back and although there is a Mr Mikes in the parking lot next time ill bring more food to cook...... The staff made this a excellent rating.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello John S, Thank you for being our guest. We appreciate you taking the time to share your wonderful review of our hotel here on Trip Advisor, John S! We are so happy our team was able to make your day a bit better after a long day of work and travel. Thank you for all the compliments you provided our team members and our hotel. This means so much to all of us! We hope during your next stay you will have the opportunity to enjoy our games room and more cooking in your guest room kitchen! We look forward to your next visit John S!

Breakfast was good, beds are comfy, rooms are new and modern. Everything was clean. Staff are friendly, helpful and professional. Check in and check out pricess was smooth. Games room and F1 simulator was a nice touch.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello beaugboucher, Thank you for being our guest! We appreciate you sharing your wonderful feedback with us here on Trip Advisor. We are very happy you enjoyed your time with us. Thank you for the compliments you provided our team and our hotel. We are so glad you enjoyed a clean comfy room, friendly and helpful service from our team, and some fun in our much loved games room and F1 simulator! We look forward to welcoming you back again soon beaughoucher!

To be honest I didn't have super high expectations and I am pleased to state that I was very pleasantly surprised and very satisfied with my overall experience at this location. The staff were incredibly welcoming upon arrival and made us feel as if our business was truly appreciated and valued. It is a clean hotel and it was handy to have the kitchenette in our suite - especially staying there for three days (although would be nice to have a few other basics in the kitchen such as a strainer, scissors, etc). The entertainment lounge was great, however the virtual reality room (golf, soccer, etc) - while awesome in theory - the sensors didn't work very well and it was a bit frustrating and disappointing. The virtual race car one wasn't operational either, which was unfortunate as it would've been really nice to try (they should have more staff trained in this regard). But the rest the lounge with the pool table, foos ball, ping-pong table, large TV, etc. was great. While don't foresee another trip to that area for quite some time, if I do return we definitely would stay there and do recommend others to check it out.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello SDPandCGP, Thank you for being our guest! We appreciate you taking the time to share your feedback with us on Trip Advisor. Thank you for the compliments you provided our team and our hotel. We are very happy you were pleasantly surprised and satisfied with you experience staying with us. We very much value and appreciate your business. We do apologize you had issues using our virtual simulators and do appreciate you bringing this to our attention. I am sorry we did not get the opportunity to get these issues corrected during your stay. We appreciate your recommendation to fellow travelers and do look forward to welcoming you back if you should visit the Drayton Valley area again!

The staff were super friendly. I have not stayed in a cleaner hotel. The games room is fantastic and great to hang out in as a family. The hot breakfast was delicious. The wifi was surprisingly fast! Overall great hotel!

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello mandyanderson, Thank you for being our guest. We appreciate you taking a moment to share your wonderful feedback! It was a pleasure having you and your family with us over the holidays. Thank you so much mandyanderson for the compliments you provided our hotel and our team members. This means so much to all of us! We do hope we will have the pleasure of welcoming you back to our hotel again soon! Wishing you and your family all the best!

My wife bought me a one night stay so I could play virtual golf. Well machine is so out of calibration that I quit after 2 holes. Waste of money and won't stay again. Definitely won't recommend this hotel to anyone

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello G Patten First I would like to thank you for taking the time to provide us with your feedback after your recent stay. Your comments are appreciated and although we do our utmost to provide our guests with a positive guest experience, it was unfortunate that your stay was not as enjoyable as you had expected. I am sorry I was unable to speak with you directly and get a better understanding of the issues you had with the sports simulator. I will let you know that we did have Visual Sports do a complete maintenance on the calibration system and they we unable to find any faults. If you have any further information you would like to add that may help us to understand the issue you had with the calibration please feel free to contact me directly at 780.621.2378. I am happy to pass along your insight to Visual Sports. Thanks again for taking the time to share your feedback G Patten! Wishing you and your family all the best in 2018!

In town for Christmas eve celebrations and required a room. As this was the first Christmas for my fiance and I we were looking for a quite, private space. The king room was spectacular! Great kitchen amenities as well. We both loved the huge shower! Very clean and upscale accommodation - fit the bill perfectly!

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello barrysJ938XA, Thank you for choosing to be our guest over the holiday season. It was a pleasure having you and your fiance stay with us, barrysJ938XA. Thank you for all the compliments you provided our hotel. We are so happy our king suite provided both of you the quite and private space you were looking for! Wishing you and your fiance all the best in 2018!

I was not impressed on dec 23 not having hot breakfest the front desk ladie told us ya no hot breakfast today there is cereal in the if you want . I didn't know it was okay to advertise hot breakfast ?which there usually is here I've stayed here a lot? and then All of a sudden son as it slows down a bit shut hot breakfast down that was my only concern

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello aaronthompson2017, Thank you for being our guest! We appreciate you taking the time to provide your feedback regarding your recent stay at our property. I am very sorry you did not have the opportunity to enjoy our hot breakfast during your stay with us. We felt due to our extremely low occupancy over the holidays to have no hot offerings and discount our room rate accordingly. Based on your survey, we understand that a discount does not replace this very important amenity. This will not happen again at our property. Thank you again for your feedback, aaronthompson2017. We look forward to providing you a better experience in the future.

The staff here is always nice and they try and accommodate for everyone. If you get the opportunity I recommend the race car simulator as well as the sport simulator both are wicked fun. They also have a nice big games room with plenary of things to do. They are very accommodating werher your travelling with the family or for business. There's lots to do and lots of good places to eat close to the hotel. There's even a good restaurant right across the parking lot.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello 149camb, Thank you for being our guest! We appreciate you taking the time to share your wonderful review here on trip advisor. Thank you for the compliments you provided my team member, I am so happy to hear you were provided great care by everyone! My team and I are very glad you enjoyed your time in our race car and sports simulator, 149camb! Your right, both are wicked fun! We all look forward to your next visit, 149camb!

Hotel staff where very accommodating and friendly during our hockey tournament stay. They handled several teams very well and kept the hotel fairly quiet at a reasonable hour. The games room was excellent, every kid found something to entertain themselves. The room was clean and in excellent working order. The kitchenette was great, everything you need was there. The sofa bed was used and found to be comfortable. Breakfast was great with options to suit a variety of eaters and those who sleep in - open until 10am.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello funeral2016, We appreciate you and your team choosing to stay with us during your tournament in Drayton Valley. It was a pleasure having you stay! Thank you so much for the compliments you provided our team, our hotel and our amenities. We are so happy you enjoyed your time with us! We look forward to having you visit us again soon, funeral2016!

If you're gonna stay in town for longer than a night, I strongly recommend this hotel with their kitchenettes. They also have a rec room to relax in and great breakfast The staff is friendly and they let you bring your pets in some rooms

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello 366maximg, Thank you for being our guest! My team and I are so happy you enjoyed your time with us. Thank you so much for your recommendation, this means so much to us, 366maximg! We appreciate the great feedback on our rec room and our great breakfast. Thank you for the compliment you provided my entire team on their great service! Pets are family and are a very welcomed guest in our hotel. We look forward to having you stay with us again very soon, 366maximg!

One of the best hotels I have stayed in by far..... I was in a king suit and it was very nice, clean and comfortable. The breakfast was great and the games/rec room was a great touch for any down time. Would 100% stay there again if I'm in Drayton Valley.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Chris C, Thank you so much for choosing to be our guest Chris C, we appreciate you taking the time to share your wonderful review here on trip advisor! My team and I are very happy you enjoyed a clean comfortable stay in you King Suite. Thank you for the compliment you provided to our breakfast attendant Fatima, she is so happy you enjoyed a great breakfast while staying with us! We are all looking forward to welcoming you back again soon, Chris!

A great place to stay....the people, the rooms and the breakfast are all top notch. Kathy and Marla always make you feel welcome. The rooms are big with lots of space for getting work done. The pillows are the best I have ever seen at any hotel. Breakfast is always delicious with lots of variety. One of my favorite hotels to stay in when I am working.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Rob H, It is always a pleasure for my team and I to have you visit, Rob! Thank you so much for taking a moment to share your wonderful feedback on our hotel here on trip advisor. I appreciate your compliments to Cathy and the rest of our team, this means so much to us Rob! Thank you for complimenting our breakfast, our breakfast attendant Fatima works hard each day to ensure you and all of our guest enjoy her service. We are happy to be one of your favorite hotels while your away from home working, you are most definitely one of our favorite guests! My team and look forward to your next visit, Rob H!

Great hotel, great staff always friendly, rooms are set up very well for people staying for extended time. Hotel is full of activities to occupy your time in the evenings and is close to several restaurants for dinner.

« Marla W, Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello paulsT4206YQ, Thank you so much for being our guest! We appreciate you taking the time to share your wonderful review on trip advisor. My team and I are very happy you enjoyed your time with us, paulsT4206YQ. Thank you for the compliments you provided my team members and our hotel. We are so pleased you enjoyed your guest room, our hotel activities and great service during your stay! We look forward to welcoming you back again soon, paulsT4206YQ!

i was up in Drayton Valley for business and stayed at this Best Western. What a great Hotel, the room I had was huge! Very clean, bright and new. The service at the front went out of her way to make sure I knew where to eat and the amenities of the Hotel. There is no pool but with all the things to do like the golf simulator, hockey table etc. there is lots to keep you occupied. The bed was very comfortable and the pillows were great as well. The room is well laid out and my room had a great kitchen with everything you need to make make a meal or snacks. Its not the lowest priced hotel in Drayton Valley but when you consider the size of the rooms and the quality of the breakfast and the great service that you receive its definitely worth every cent. You really get what you pay for. I would like to thank Marla and her staff for making my business trip to Drayton Valley so much more comfortable for me. I would definitely stay with them again on my next trip.

This was our 5th time staying in this hotel over the last three years and we'll never stay anywhere else. The rooms are spacious, clean and comfortable. The complimentary breakfast varies a bit every day which is great for longer stays. The staff are very friendly and remember us each visit.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Laura S, It is always a pleasure having you come and stay with us, Laura S! We are so happy that you and your family members continue to enjoy our hotel! I appreciate you always taking a moment to share your wonderful feedback with us. Thank you so much for all the compliments you have provided our hotel and our team members over the years! We look forward to welcoming you back again soon, Laura S. Until then many blessing to you and your family, from all of us!

This hotel is new. The rooms are unusually large and well designed. The breakfast was very good, giving a nice choice of items. The staff was very pleasant and helpful in answering questions about services available in the area. Would definitely stay there again.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello MGmama, Thank you for choosing to be our guest. We appreciate you taking a moment to share your wonderful review on our hotel! We are very happy you enjoyed our breakfast selection and the pleasant and helpful care received from our team members. We look forward to welcoming you back again soon, MGmama!

Totally enjoyed my stay at the Red Deer Best Western, multiple times, Drayton Valley Best Western, Wetaskawin Best Western, Edson Best Western was not able to provide us with a room as they were full ... had to use another hotel.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello R9418HMpatriciaf, Thank you for being our guest! We appreciate you taking a moment to let us know how much you enjoy staying in our hotels! Thank you for your loyalty to our hotel family, R941HMpatriciaf, this means so much to each one of us! Wishing you safe travels to your next Best Western Hotel! We look forward to welcoming you back to our hotel soon, R9418HMpatriciaf!

We had no booking when we dropped in to check prices in Drayton Valley. The girl at the front desk went out of her way to welcome us and to find the best fit for our needs, so we didn't even try anywhere else. Our room was spacious, and clean. Having a suite was wonderful, a real treat, and the price was very reasonable. We had company drop in and really appreciated the extra room. The bathroom is well supplied with a traveler's needs too. The breakfast offerered a variety of cooked and cold foods which allowed us plenty of choice. There is a restaurant adjacent to the hotel which made it so easy to grab supper without having to search for a place to eat. I highly recommend this hotel.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello judyl154, Thank you for being our guest judyl154! We are so happy you enjoyed a wonderful stay at our hotel! Thank you for taking a moment to share the exceptional care you were provided from our team. This means so much to all of us. I also appreciate that you took the time to send me a private email full of wonderful compliments on our hotel and our service team! This does not happen often, I want you to know how much it meant to me to share your words with everyone on the team! Thank you for highly recommending us here on Trip Advisor, it is wonderful guests like you sharing your experience that help us continue to stay focused on exceptional customer care and keep us number one in our market! We wish you the very best judyl154 and look forward to welcoming you back again soon!

Not only is this place over the top fancy but the breakfast will totally knock your socks off!! They served everything from delicious fresh fruit to nice, crisp bacon, an array of muffins and cresants, pancakes, waffles...even warm tomato beans...anyways you get the drift, too many items to mention. The room was beautiful and comfortable too!!

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Camilla J, Thank you for being our guest, Camilla J! We appreciate all the wonderful compliments you provided on our complimentary breakfast offering! We try our very best to ensure we offer a wide variety of items suitable for everyone. We are so glad you enjoyed it! We are very happy you heperienced a comfortable stay in your guest room! Thanks again for sharing your feedback with us, Camilla J. We look forward to welcoming you back again soon!

We were recommended this hotel by our co-workers. I was on a business trip with a co-worker. The hotel had a great breakfast and awesome rooms for a decent price! We were very happy with it. They also have a race car simulator, which was cool but the graphics made me feel dizzy/sick. If I hadn't felt sick, I would have raced longer! I'd totally stay here again, just next time I'd play foosball! :-)

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Jennifer H Thank you for taking your co workers recommendation and choosing to be our guest while working in Drayton Valley. We are so happy you enjoyed your stay and appreciate all the wonderful feedback you provided to us here on Trip Advisor! We are glad you took the time to try our race car simulator! It is very cool, but intense and you are not the first to experience dizziness from the graphics! We look forward to having you stay again and enjoy our other games room amenities, Jennifer!

We recently stayed here when we did the DV100 Event. Although this hotel was not one of the event hotels, it did have the best Trip Advisor ratings...so we booked! Check-in was fast and easy - although the clear did not mention anything about the breakfast that was included, we had to find that out from some friends who were also staying there. Room was clean and modern. We were surprised how clean they've managed to keep everything given it appears they have a lot of rig-type clients. Breakfast was disappointing. Their oatmeal machine did not work. And the granola was stale. The staff was very pleasant and helpful, but we've stayed at similar type places and had better breakfast experience. Beds and pillows were very comfortable. We would stay here if we ever go back to DV.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Jimmy3423, Thank you for being our guest! We hope you enjoyed success during the DV100 Event! We are very happy you found our hotel to be clean and modern. We appreciate your feedback regarding our breakfast offering and are very sorry the oatmeal machine was not working during your stay. Thank you for the compliment you provided our team, Jimmy3423. We are happy you found our team members pleasant and helpful during your stay. We look forward to welcoming you back again soon, Jimmy3423!

Really nice place. Very clean and friendly. Breakfast was good - loved the healthy choices they had - especially the pancake batter. Even though lots of workers stay at the hotel there were boot covers and cleaners provided for them at the front door.

The breakfast offers salsa and little green onion rings! (bingo for me!). At first my kids were disappointed because there is not pool at this hotel but once they try the sports simulator room and all the games at the game room they forgot about it! The lady at the front desk gave goodie bags to each of my kids at the check out... my kids were soooo happy and I was very impressed!. They upgrade our room without hesitation because my husband as Diamond Select Level (I mentioned this because very often in other locations they do not care about your level). Overall, awesome experience! Thanks!

We stayed here during our evacuation from Williams lake due to wildfires. Room was comfortable and breakfast was good. Lots of room to park even with a trailer The front desk staff very friendly . Would stay again.

Staying in Drayton Valley for business, stayed at the Holiday Inn for a few weeks and then changed over to the Best Western. Huge difference. The Best Western is the only place I will stay when I am in Drayton Valley. Rooms are very nice, staff is excellent!

Great hotel with very clean rooms, helpful staff and free hot breakfast. Instead of a boring evening in the hotel or going for "wobbly pops" I spent hours on the golf simulator,. The race car simulator looked like great fun and it is on my list of things to do on my next trip.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello edwardk621, It was a pleasure having you as our guest! Thank you very much for providing this wonderful review on our hotel! We are very happy you enjoyed your room, great service from our team and our sports simulator. Much more fun than "Wobbly Pops", I agree! We look forward to having you back soon to ride the race car simulator, it is great fun! We will look forward to hearing your feedback on this too, edwardk621! Until then, we wish you the very best always!

The attention to detail at this hotel was phenomenal!! All BW are not created equal and they could all take a lesson from this location. From the Games room to the Breakfast to the staff - All superior!! Most places i visit i think I will check out a different chain next time - not here - will definitely stay here when back in Drayton Valley. If I had to offer any constructive criticism it would be that I missed having bacon at the breakfast buffet :) (there was sausage and ham - just no bacon)

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello lisangeorge, Thank you for being our guest! We really appreciate you taking the time to share your great experience at our hotel on trip advisor! I am sorry you missed bacon on the menu the day you stayed. We do change our menu daily but do try to ensure bacon is on the menu at least three time per week. It is a favorite choice with all our guests! We are very happy you enjoyed our hotel and received great care from our entire team. It will be a pleasure for all of us to welcome you back again soon, lisangeorge!

Would recommend the Best Western in Drayton Valley to anyone, fair value with very clean rooms and possibly the most comfy bed/pillows. Located close to all a travelers needs for vehicle and close to restaurants as well. R

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello 940ronw, Thank you for choosing to be our guest while visiting the Drayton Valley area. We are very glad you enjoyed your stay with us! We appreciate being your hotel of choice in Drayton Valley, this means a lot to us! We look forward to welcoming you back again very soon, 940ronw!

Love this Hotel. Every detail was superior. Thought we might miss the pool - but we LOVED the Game Room and the Breakfast was better than most. CLEAN, Friendly staff, attention to details, wonderful experience. I usually feel that I need to check out other hotels on my next trip - not this time! Will def return. All 'BW' are not created equal - others could take lessons from this one.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Lisa D, Thank you so much for being our guest, Lisa! We are so happy you and your family enjoyed a wonderful experience with us! Thank you for the compliments you provided our hotel and our team members. It means so much to each and every one of us to be considered the BEST Best Western by you! We look forward to welcoming you back again soon, Lisa D!

Really enjoyed the hotel. It was clean and the beds were very comfy. The Breakfast was really good and lots of options. The staff are very friendly. Late checkout can be an issue - but I understand why. It would be great if they had a pool but the games room is a very good way to unwind after a tournament.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello tammyf276, Thank you for being our guest! We really appreciate the compliments you provided our hotel and our team members! We are so glad you enjoyed our breakfast and found some time to unwind in our games room during your visit. Once again Thank you, tammyf276, for providing this wonderful review on our property. We look forward to having you and your family stay with us again soon!

A very nice hotel. The décor is so nice. The staff are very friendly and informative. My daughter and I were staying there the night before her wedding and staff made sure we had everything we needed and we had a check out time extended 1 hour which was so helpful. Made her day even more perfect. Highly recommend this hotel.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Y272CSteresaw, Thank you for being our guest! It was a pleasure having you and your daughter stay with us during this very special time. Thank you for the great compliments you provided our team and our hotel, this means so much to us! We hope you day was all you dreamed of for your daughter and you! Wishing you and your family the very best always, from all of us at The Best Western Plus in Drayton Valley.

This is by far the best place to stay in Drayton Valley. The overall quality of the rooms, amenities and level of service are unmatched in the area. This is the best Best Western that I have stayed at in Western Canada.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Trevor B It is always a great pleasure having you visit us, Trevor. Thank you so much for taking the time to share your great experience with us on trip advisor! We appreciate your wonderful compliment to our hotel and all of our team members, this really means a lot to us and we can not thank you enough! We look forward to welcoming you back again very soon, Trevor B

You would pay $400+ a night in any west coast city for a stay like the Drayton Valley BW. The value is superb! Staff are amazing! Breakfast is fantastic with so many healthy choices. The rooms were super clean and very comfortable.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello D8722GKronp, Thank you so much for being our guest and providing us this wonderful trip advisor review! We are so happy you enjoyed superb value, great care from our entire team, a fantastic breakfast and a super clean and comfortable guest room. What a great compliment, to be compared to a west coast city hotel! This means so much to us, D8722GKronp, thank you so much! We do hope we get the opportunity to welcome you back again, should your travels bring you back to the Drayton Valley area, it would be our pleasure to have you stay once again!

This is by far the most welcoming hotel I've stayed at. Great breakfasts, fast internet, bachelor sweet type rooms, comfortable beds, warm hospitality and great games room to pass the spare time. The staff takes the time to learn your name and actually remembers it.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello C L, On behalf of my entire team, Thank You, for taking the time to review us on Trip Advisor, C L. We appreciate your positive feedback and are very happy to hear that you enjoyed your stay with us. As a team we appreciate each guest that chooses to stay with us, and very excited to welcome you for the first time and each time after. We look forward to seeing you again very soon C L

This hotel is 2.5 years old. We arrived to a very pleasant receptionist. Our suite was excellent with a good bed, many pillows, and all amenities working. The best advice for anybody staying at this hotel is ask for a room on the backside. Being at the front, there was noise from trucks starting up early in the morning. The fitness centre was adequately supplied with machines and even a massage chair. Though there is no pool, the games room was a really great idea that we had never seen in any BW hotels we had visited in the past. The breakfast room had a great selection of both hot & cold items & the sitting area was very well laid out. We would highly recommend this hotel.

This hotel is more than excellent value for the money. The suites are large and furnished very nicely. The internet is pretty quick. A short walking distance out the front door to a steak house and a liquor store.

The suites in this hotel feel like a second home. They are comfortable and well appointed. The staff are friendly and helpful. Best of all the games room is a great place to spend the evening. I can also recommend the restaurant across the parking lot. The food is great and the management and staff care. I'm up in Drayton Valley on business quite often and this has become my home away from home.

We've stayed at the Drayton Valley Best Western four times now and wouldn't ever considering staying anywhere else. The staff are extremely friendly and helpful. The rooms are large and comfortable with everything you need. I usually grab a complimentary cookie from the lobby and there is always coffee available in the breakfast area. The breakfast itself is extensive and there are different hot selections everyday.

This hotel by far exceeds any hotel in Drayton Valley the staff are very helpful and eager to help you. The hotel is in a great location and easily accessible. The rooms are spacious and clean. Also there is a great games room and fabulous simulators to keep you entertained.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello John A, Thank you for being our guest, John! We appreciate you sharing your wonderful experience with us on Trip Advisor! It means so much to us that you received such great care from our entire team! We are so glad you enjoyed your guest room, and were entertained by our games room and fabulous simulators! We look forward to welcoming you back again soon, John A!

I couldn't have asked for a better place to stay. Was just for one night since I'm a business traveler... wish I could have had a few days here. Nascar Simulator... golf simulator rec area... this hotel and the staff are 2nd to none.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Paul T, It was a great pleasure having you visit us. Thank you so much for taking the time to share your great experience with us on trip advisor! We appreciate your wonderful compliment to our staff, this really means a lot to us to be held in such high regard by you! We are so glad you enjoyed out games room, sports simulator, and formula1 simulator. It means so much to us to be called the "Best Hotel in Canada", we can not thank you enough! We look forward to your next visit, Paul T, we do hope you get your wish to stay a bit longer!

Great stay, fantastic breakfast. No pool or hot tub. Great exercise facility and the best games room. Close to Tim Hortons and gas stations. Busy during the week with the oil companies in town. Next to Mr. Mikes and the liquor store.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Stuart71, Thank you for choosing to be our guest while visiting Drayton Valley! We appreciate you sharing your wonderful feedback with us on trip advisor! We are so happy you enjoyed our games room, our exercise facility and the location of our hotel to some really great town amenities! We look forward to welcoming you back again soon, Stuart71!

Stayed here for work again and there is no where else I would stay in Drayton Valley. The staff are so friendly and welcoming, check in is impossibly fast and the rooms are comfortable and clean. The staff was even thoughtful enough to let us know what channel and what time the NHL playoffs were on when we walked through the lobby after a long day of work.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Pukewild, Thank you for being our guest once again, Pukewild! We appreciate you always taking the time to share your wonderful feedback with us on trip advisor! It means a lot to us that you continue to enjoy our hotel, our staff, and our amenities. We are so happy that you experience thoughtful care during you stay and it made your long day at work better. As always we look forward to your next visit, Pukewild!

Best place in drayron Valley that I have stayed at over the years. My kids really like the breakfast and games room. Definitely will stay again on our next family gathering. Nothing to complain about at all.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello R8472Awgregr, Thank you for being our guest, during your family visit to Drayton Valley. We are so happy you and your family enjoyed staying with us! We appreciate you taking the time to share your wonderful feedback with us. We look forward to welcoming your family back again for your next family gathering!

The bed in this hotel was worn out already with the hill and the valley. The room had a strong odor of cigarette smoke. Window didn't open wide enough. All the rest of the amenities were fine. Might want to sweep the parking lot too.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
925ronaldw thank you for choosing to stay at our Hotel. On behalf of the entire Team, we would like to apologize to you that we did not provide you with the experience you've come to expect from us. We were happy to hear you say that you were satisfied with our amenities. I do want to assure you that we are a 100% smoke free building. We will be investigating further the issues you experienced with the bed in your guest room. It is true that we are a newer hotel, 2 and half years old now, Our custom made beds do hold a 10 year warranty and will be replaced if nessasary. We count on guests like you letting us know any negative issues experienced with our product while staying with us so we can get them corrected for you and our future guests. We hope that you will return so we can provide you with a Superior Guest Experience next time. You can contact me directly if you should have any issues during your future stays with us, Ron and I would be happy to do all I can to ensure you enjoy a more positive experience.

The hotel amenities & staff at this hotel are second to none & the value For the price I s more than reasonable!! I would highly recommend if your in the area & need a place to stay, you make this your first choice as you won't be disappointed

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello hernyr2017, Our entire team would like to thank you sincerely for sitting down and taking the time to write such a positive and wonderful review of our Hotel, our Amenities and our Staff. It means so much to us to be held in such high regard by you, hernyr2017 and we appreciate you taking the time to share your wonderful experience on trip advisor. We look forward to having you as our guest again very soon, hernyr2017

Very clean hotel with awesome staff that care. Breakfast ladies are the nicest people ever. Overall cleanness of the hotel is excellent. Lobby offers a variety of food to buy if you dont want to out. Awsome!

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello 123456764, Thank you so much for choosing to be our guest and for sharing this wonderful feedback on your stay with us! I am so happy you found our hotel clean and enjoyed the convenience of our hotel suite shop. We do have a great staff who cares very much, Im so glad this made your stay awesome! We look forward to your next visit 123456764!

Newer very clean hotel , we had a two bedroom that was nice. Great games room. We enjoyed our time here , no rooms are more or less convenient or desirable for quietness etc... . The only off putting thing about the hotel was oilfield workers that were staying there were doing drugs in the parking lot , completely not hotels fault but still very off putting. My son and I were there for a Hockey Camp and besides the oilfield worker thing found the Hotel great.

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello Brent M, Thank you for being our guest and for sharing your feedback with us on Trip Advisor. We are very happy you found our hotel clean and enjoyed your two bedroom guestroom suite. We are glad you and your son found some time during the Hockey Camp to enjoy our games room. We look forward to your next visit Brent M!

We stayed there this past weekend for a hockey tournament. From the time of reservation to check out we had a wonderful experience. The hotel is beautiful. The front desk staff always had a smile on their face and were always friendly and answered any questions we had. For those travelling with a dog they have doggie treats. There were fresh cookies at the front counter at check in...and filled all weekend. The rooms were large and spacious. We didn't realize our rooms had a mini kitchen which was a bonus. It was nice to have a bigger fridge with freezer. There's two burner stove top and microwave. The microwave actually is like an oven as well. There isn't a bath tub but stand up shower in the large bathroom. The games room is awesome for teams, families or individuals. The work out room is fantastic with a nice variety of machines and weights. The bonus is the massage chair! This is a must do thing! The breakfast in the mornings was amazing. The lady working both mornings ways greeted us with a friendly smile and good morning. The food selection was huge...from fresh fruit, eggs, meats (they rotate but we saw sausage/ham then bacon/ham, waffle maker, a pancake waffle maker with lots of toppings, cereals, breads/bagels & pastries! Seriously probably the nicest breakfast selection. The breakfast sitting area was large as well. We sat after breakfast and socialized which is as nice. We would absolutely stay there again in back in the area!

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello alitrem, Thank you so much for sharing this wonderful feedback on your team stay with us. We are so happy you and your team members enjoyed a wonderful experience! We very much enjoyed having you and your team stay with us and look forward to having you visit again next hockey season!

Very nice kitchenette room, private bedroom, friendly staff, breakfast & coffee could use some improvement, fruit basket a little weak, lots of parking, overall I felt we got good value for the rate we paid.

By far the best hotel has ever offered in way of amenities and entertainment. Cheaper to book night here and play virtual golf then it would be to play 3 hours in Edmonton!!! Oh and the rooms had 50inch flat screens...amazing standup showers.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Shawn S, On behalf of my entire team, Thank You, for taking the time to review us on Trip Advisor. We appreciate the positive feedback and are especially happy to hear that you enjoyed our unique list of amenities. As a team we are very proud of our hotel, and very excited to welcome each guest that stays with us. We look forward to seeing you again very soon, Shawn!

When travelling for business or pleasure the stay at the Best Western in Drayton Valley is a must, the room and hotel is super clean and inviting, the staff are very friendly and outgoing and make you feel like part of the family. Mr. Mikes right in the same parking lot makes it convenient to grab a nice dinner and the complimentary breakfast buffet the hotel provides has numerous choices and is constantly refreshed.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Fred N, Thank you so much for being our guest and taking the time to review us on trip advisor. We are so happy you were pleased with our list of amenities and found our hotel super clean and inviting! Thank you for the compliment you provide the staff, it means a lot to us that you experience exceptional care from our entire team! We look forward to welcoming you back again soon, Ali Y!

Excellent hotel and super staff. Mini suite room with full fridge, counter top stove, dishwasher, microwave and walk-in shower. Hot buffet breakfast includes was great. Do not recommend Mr.Mikes restaurant beside hotel ... expensive and only average food and staff.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Bill K, On behalf of my entire team, Thank You, for taking the time to review us on Trip Advisor. We appreciate the positive feedback and are especially happy to hear that you enjoyed our in room amenities and our hot buffet breakfast! We know how important both can be when travelling away from home! We look forward to your next visit Bill K!

I've been staying here twice a week for over a year now and it's my home away from home. The staff is very friendly and commitment to excellent customer service. The rooms are very clean and comfortable. Games room and gym are a nice touch. If you stay away where in drayton valley this is the place

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Lonnie C, Thank you for taking a moment to provide this wonderful feedback on our hotel. We appreciate your loyalty to our hotel over this past year and always look forward to your weekly visits! It means a lot to all of us to be considered your home away from home and we look forward to being your place to stay for many more years to come!

The hotel was nice to stay at. Great breakfast, helpful staff, and awesome rooms (kitchenette inside). Decor was appealing, and the fitness centre is a step up from many other hotels with a "fitness centre."

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Chris F, Thank you for being our guest and providing this wonderful feedback on trip advisor. We are so happy you enjoyed your guestroom and found our staff to be helpful during your stay! We are also very pleased you found our fitness center a step up. We look forward to having you stay with us again very soon Chris F!

We checked out today after two nights in this terrific accommodation. The rooms and public areas were very clean, linens were excellent and the beds were very comfortable. Our room had a kitchen with all the necessary supplies, it looked great even though we didn't use it. Next time! The games room was a hit, we loved it, especially the simulator. Jennifer helped us check in and was extremely helpful during out stay, Thanks!! Thank you Drayton Valley Best Western for being a sponsor of the Drayton Valley Thunder Hockey Club, otherwise we might not have known about you!

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello Lael P Thank you so much for choosing to be our guest while visiting family in the area. We appreciate this wonderful feedback on our hotel and are so happy you enjoyed you stay with us! We are also pleased you received exceptional care from our guest service team member Jennifer! We are extremely proud of our local Thunder Hockey Club and will continue to offer all we can to ensure their success, I also thank them for bring you to us! We look forward to your next visit, Lael P and hope we can get you in to try our Formula 1 simulator!

I have been staying at this hotel during work since april. The hotel is very nice and clean. The rooms are spacious and have kitchens in them. The beds are comfortable and the maid service is great. The hotel is nice and quiet at night and even in the daytime when im sleeping due to night shift at work. There is a free breakfast included. There is everything there; oatmeal,cereal,yogurt. Coffee tea juice. There is also plenty of hot food like eggs bacon sausage ham and hash browns. There is also a games room and state of the art sports simulator which is a great feature. The front desk staff are amazing. Its always nice when you come back from a long day at work to see the big smiles on the girls at the front desk. They are very helpful with anything you may need. I highly recommend this hotel to anyone looking for a one night stay or long term.

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello Vactionbug_10, Thank you so much for being our guest and providing this wonderful feedback on your extended stay at our hotel! We are so happy you enjoyed your guest room and our list of unique amenities! What means the most is that our "big smiles" meant so much to you at the end of a long work day. I assure you that you have brought may smiles to all of us! We will miss you and hope that your travels will bring you back to our area again very soon!

Stayed here with my family for a couple of days. We saw it didn't have a pool or water slide but had a games room and sports simulator so we thought we'd check it out. So glad we did! The Queen Suite was very nice with lots of space and a pull out sofa bed for our two kids. The free breakfast was the best I've had at any Best Western in Western Canada. Lots of selection including an Instant Oatmeal machine. The games room had a Foosball table, Pool table, Ping Pong table and my kids fav a Table Top Hockey Game. But I loved the simulator. I played Golf with the supplied clubs, football, hockey, baseball & soccer until my arm hurt from throwing footballs & baseballs. The only thing I didn't get to try was the race car simulator in a separate room. You need to be trained on it by the manager so I'm guessing it's not your typical arcade game. I will go back and check it out. I recommend this hotel for anyone who's travelling in the area.

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello Dale S, First of Thank you on behalf of our entire team for choosing to spend some family time with us! We are so happy you and your family enjoyed our games room, our breakfast and your guest room! It means a lot to us to be rated so high within your choice hotels in Western Canada. I would be happy to arraign training for our Formula 1 race car on your next visit. I'm sorry we were not able to provide this during this visit. We will be very pleased to have you and your family stay with us again very soon!

The entire hotel staff was very friendly, courteous and accommodating, they strive for perfection and customer satisfaction. Hot Breakfast was good and the selection was plentiful enough. Very impressed with the sports center and the massage chair including the cleanliness on this property. I highly recommend this location.

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello vincentdW6723BR, Thank you so much for choosing to be our guest and for providing this wonderful review on our hotel! Our team goal is to provide our guests with an exceptional experience each time they visit us. "Impeccable Service" means so much to us when the feedback is provided by guests like you who stay at many hotels throughout the year. We look forward to having you visit us again VincentdWBR

I have been staying at this Best Western whenever I would come to visit my family; in particular, my mother. I've always been impressed with the cleanliness and friendliness of the staff, but never more so than when I booked a stay this past Thursday for two days to attend my mother's funeral. I had suggested to other family members to stay here and they were all super impressed with everything. When my husband and myself got to the room, we found a Sympathy card had been left for us. The General Manager, Maria Wile, had signed it and so had ALL of the staff! An incredible step above and beyond in customer service!

« Marla W, General Manager at BEST WESTERN PLUS Drayton Valley All Suites, responded to this review »
Hello R0nandlinda, Thank you so much for being our guest and for providing this wonderful trip advisor review! We have enjoyed having your visits throughout this past year and a half while you spent time with your Mom. We were so sorry to hear of her passing. We are glad we could bring a bit of comfort to you and your family during this difficult time. Wishing you and all of your family the very best always.

Very nice hotel, with great staff, amenities, internet, and comfortable bed. There is also a great fitness facility in the main floor and a shop with snacks and food. This location would also be perfect for families who have kids.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Ali Y, Thank you so much for being our guest and taking the time to review us on trip advisor. We are so happy you were pleased with our list of amenities and found our beds comfortable. We know how important it is to get a good nights sleep! Thank you for the compliment you provide the staff, it means a lot to us that you experience exceptional care from our entire team! We look forward to welcoming you back again soon, Ali Y!

What an amazing hotel. I only had the pleasure of staying 1 night but it was amazing. I stay in about 40 hotels a year and this one has been my favorite. Travelling alone sucks but when you can unwind after work with a round of golf or throw a football at a screen, it makes the stay that much better. The staff were amazing as well from check in to check out.

« Marla W, General Manager at Best Western Plus Drayton Valley All Suites, responded to this review »
Hello Justingenest, Thank you for being our guest and providing this wonderful feedback on your stay with us. We are so happy you enjoyed our unique list of amenities during you stay. It means so much to us to be held in such high regard by you, who stays in so many hotels in one year! Thank you so much for this wonderful compliment! We look forward to welcoming you back again soon, Justingenest!

This was our second time staying here and we will come back again. The rooms are clean and spacious; the beds comfortable. Jennifer on the front desk is very pleasant and helpful. The complimentary breakfast is standard but totally adequate. There is a new restaurant right beside the hotel that's very good for lunch or dinner.

« Marla W, General Manager at Best Western Plus Executive Residency Drayton Valley, responded to this review »
Hello Laura S, Thank you so much for being our guest and taking the time to review us on trip advisor. We were so happy to have you with us while you spent time visiting family in the Drayton Valley area! We are pleased you found your guest room to be clean and comfortable and experience exceptional care from Jennifer and the rest of our team. We look forward to welcoming you back again soon, Laura!

What an amazing Hotel, very high quality and service a must visit. The Hotel employees where friendly and accommodating. This location has an awesome cardio & weight training gym. The family game room includes Foosball, Air Hockey, Driving simulator for those young newbies and best of all a professional golf simulator that converts into soccer, baseball & cricket. All the required sports equipment is provided. Looking forward to my next visit. :-)

« Marla W, General Manager at Best Western Plus Executive Residency Drayton Valley, responded to this review »
Hello K1276MNtodds, Thank you so much for being our guest and taking the time to review us on Trip Advisor! We are so happy you enjoyed your stay with us and receive a quality care that exceeded your expectations. We are looking forward to welcoming you back for more fun, play and relaxation! Until then all the best to you and your family!

Stayed for 2 nights with a Peewee hockey team. Hotel staff were amazing! Completely catered to our team. The games room was far better than a pool. Kids had so much fun and were entertained the entire weekend. Parents had a blast as well! Hotel was incredibly clean, hotel staff were incredibly accommodating. Highly recommend staying here!

« Marla W, General Manager at Best Western Plus Executive Residency Drayton Valley, responded to this review »
Hello Shelly B Thank you for being our guest! It was a pleasure having your team stay with us! Thank you for all the compliments you provided The Best Western Team and the Hotel Amenities, we are so happy you had such a blast! We are aware that as a hockey family you stay in many hotel through out the year, it means so much to us that you rank us as one of the best! We look forward to having you visit again, when your travels bring you to Drayton Valley!

My stay here was extended from a few weeks to four months. Our room felt like a Condo... Staff were friendly and accommodating. Lots of extras and features unique to this hotel. in 120+ nights - never had a bad experience.

« Marla W, General Manager at Best Western Plus Executive Residency Drayton Valley, responded to this review »
Thank you Dan for being our guest and taking the time to write this wonderful review on trip advisor! We really enjoyed having you and your wife stay with us and are pleased you both enjoyed all our hotel has to offer. We appreciate being the first to welcome you to your new home in Drayton Valley and hope you do stop by to visit often!

Our extended stay here has ended and I can honestly say I am so very impressed with this hotel. Our kitchenette was roomy and clean (and, bonus, a dishwasher and convection microwave!!!!) and the staff was always friendly and helpful. We had our dog stay with us and this is the first hotel we have ever stayed at where she was not barred from any area except, of course, the dining area (she was even allowed to join me in the exercise room ). Tasty breakfast with a great selection, the Nascar simulator is awesome and I could go on ......but, in a nutshell, they really seem to have thought of everything to make the guests feel comfortable and I would not hesitate to recommend this property :) :)

« Marla W, General Manager at Best Western Plus Executive Residency Drayton Valley, responded to this review »
Teresa, on behalf of my entire team it was a great pleasure having Al, Penny and you stay with us! Thank you so much for all your positive feedback both during you stay and here on trip advisor. All three of you have become like family to us, We look forward to hearing how your first trip to West Edmonton Mall was! Wishing all three of you safe travel home and cant wait to welcome you back again! PS: Give Penny lots of love from her Best Western Extended Family!

I generally rate this hotel at a 5, however I'm only rating it at a 4 this time. It seems the "new" novelty of this hotel is wearing off. The staff is still fairly friendly but the atmosphere seems to have changed, maybe with the ups and downs of the economy? Upon check in, my room was clean however the couch was pulled out from the wall and one of the night stands was in the middle of the bedroom; I guess the cleaning staff forgot to put everything back.....at least I know they were cleaning the room. The hallways, corridors, elevators, etc., seem to be dirty, like nobody has vacuumed or cleaned anything in a long time. Fairly disappointed with the breakfast; every single morning, all of the breakfast items were cold (eggs, sausage, ham, etc.). The breakfast area wasn't very clean; dished stacked up in the dish pan, tables not wiped down after somebody eats, etc. This "is not" typical of this hotel; Marla and the staff do an exceptional job at keep this place "top notch" and making you feel at home. It just felt like none of them really cared anymore; like I mentioned, the "new" novelty has maybe worn off.

« Marla W, General Manager at Best Western Plus Executive Residency Drayton Valley, responded to this review »
Hello Bob S Thank you so much for being our guest and sharing your feedback with us. I am so sorry to hear your stay did not met what you've come to expect of us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and our guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 780.621.2378.

I love staying here because the staff are so friendly. The front desk is always helpful and made sure that a package I was expecting got to me quickly and they even offered to help bring my bags to my room which is above and beyond I would ever expect. I had an extended stay and the person running the breakfast in the morning was kind enough to make suggestions to make a more customized breakfast.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Pukewild, Thank you so much for coming to visit us again! I am so happy to hear you received exceptional care from the entire Best Western Team! I am pleased you enjoyed the new selections we have added to our morning breakfast. I appreciate you taking a moment to share your experience on Trip Advisor, your feedback helps us to continue improving each guest experience. Cant wait to welcome you back again, Pukewild!

I thoroughly enjoyed my stay here. Everything is in excellent shape and the rooms are big and bright. Staff is very friendly and easy to talk to. The snack store is well stocked and coffee is always on. Staying here next time I come.

« Marla W, Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Judy F, Thank you so much for being our guest! I'm so pleased your room exceeded your expectations and made you comfortable during your stay with us! Our guests are like family and we look forward to welcoming you back soon, Judy!

I've been staying at this hotel since May and it is one of the nicest hotels with the friendliest people I've ever stayed in. The staffs kindness and generosity make it feel like home. They are always willing to help and accommodate you the best they can. Couldn't ask for a better place or better people :)

« Marla W, Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello JSattaur, it is always a pleasure having you as our guest! Thank you so much for taking the time to compliment the staff on their commitment to exceptional guest service. We look forward to welcoming you back in the New Year!

I was surprised at how clean and well kept the hotel was,the night shift, Robin and Marissa were absolutely hysterical, they tried to quickly tell me about the amenities the hotel had to offer but were understanding that I was ready for bed. Breakfast wasn't ready by the time I left but Tim Hortons was right across the street.

« Marla W, Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Mattmac123, Thank you for being our guest and taking the time to write about us on Trip Advisor! I'm please to hear you were treated with great care from Robin and Marissa. I hope you will have the time to enjoy some of our great amenities during you next stay with us Mattmac123. We look forward to welcoming you back again soon!

Very nice new hotel, rooms are very spacious, and the kitchen facilities in each room are great. Spend alot of time here due to work. Staff is very freindly and helpfull. Breakfast bar is well stocked, with many choices. Racing simulator is fun. Please find a better TV system !!!! I hope to get back there ...

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Ian L, Thank you for being our guest and taking a moment to review us on Trip Advisor. I'm so happy you found our rooms spacious and quiet during your stay! I appreciate your feedback on our TV system and am sorry if you experienced difficulty with it during your stay with us. I am currently working with our provider to correct all issues that have been brought to our attention by you and other guests that stay with us. We look forward to welcoming you back again soon, Ian!

the staff here at the hotel are very nice and helpful to me I been staying here now sence May mouth cause of my work . One of the staff members here at the front desk Marissa she have help me a lot by uploading my wedding videos and pictures from the Philippines and helped me with a lot of personal things on the computer regarding moving my wife to Canada.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Roy H, Thank you for being our guest, it has been a pleasure for the entire Best Western team, having you stay with us since May! Thank you for allowing us to share in your wedding day, with pictures and video's, Once again congratulations to you and Emily! Thank you for taking a moment to thank Marissa and the team for providing you exceptional care during you stay with us! You truly are a part of our hotel family, Roy!

I was very surprised to see how nice this hotel was. The rooms are large and very well appointed. Fully stocked kitchen, including dishwasher and the walk in shower was an extra special treat. Downstairs for breakfast was great ! Very large buffet to choose from. If I could find a downside to this hotel it would be the lack of nearby restaraunts. There is a Mr Mikes being built in the parking lot that should help a lot tho. Tim Hortons and a small strip mall are just across the street .

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Ray F, Thank you for being our guest and sharing your experience on Trip Advisor. I'm please to here you enjoyed your stay with us and were pleasantly surprised by your in room amenities! As you mentioned we will soon have Mr. Mikes steak house opening, we are very excited to offer our guests a well appointed restaurant right outside our front door. We look forward to welcoming you back again soon, Ray F!

Marissa and all staff are extremely courteous and friendly, making your stay that much better. rooms are second to none and as a travelling service tech I've stayed in every nook and cranny around Alberta. This hotel makes my life on the road that much easier!! Actually trumps condo at home in Edmonton don't even get me started with the amenities! an actual nascar simulator as well virtual sports simulators.access to patio bbq's.pillows and beds sent from heaven. try it yourself and see you wil not be disappointed I promise!!

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Chad J, Thank you for being our guest and taking the time to write this wonderful review. We appreciate you coming to visit us each time you visit Drayton Valley! I'm so glad you think of us as "your home away from home" and this makes it a bit easier for you to be away from home working! I'm so happy to hear you are receiving exceptional care from Marissa and the entire Best Western Team! We look forward to welcoming you back again soon, Chad J!

Marissa in particular made our stay spectacular! Great place! Games room is awesome! Rooms super clean and in great shape. Accommodating to the max! Breakfast was great, couldn't be any better. Decor was well done.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello ceekomc, Thank you for being our guest and taking the time to write this wonderful review on trip advisor. Im so pleased to hear you enjoyed our hotel so much during your stay! I appreciate your complement to Marissa, for providing exceptional service during your stay. Thank you for mentioning our breakfast selections, it means a lot to the team who provides this to our guests each morning. We look forward to welcoming you back to the Best Western Plus, during your next visit to Drayton Valley, ceekomc!

My colleague and I were fortunate to have an extended stay at this hotel. The rooms were very comfortable, clean and the rest of the facility was equally on par. the staff were extremely helpful, courteous and professional. I would highly recomend staying at this hotel, whether it is for business or pleasure. Thank you Best Western Drayton Valley !! Cheers.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Murray H, Thank you for being our guest and taking a moment to share this wonderful review on Trip advisor! I am so happy to hear that you and your colleague receive exceptional service and care from our entire team, during your stay with us. We look forward to welcoming you back again soon, Murray!

Very nice hotel, the hotel was very clean the staff was superb and very friendly, it had great amenities-work out room, pool table, foosball, and even a fantasy golf range, very good breakfast., best coffee I can remember having in a hotel. Very near Tim Horton's, very easy to find.

I have to say this is in the top 4 hotels we have stayed in . Right from check in with the front desk person Felicia who gave us a welcome bag of goodies to the tour she took us on to know the hotel . The hotel is trendy , new , clean , staff awesome , rooms meticulous , good breakfast , virtual games room , billiard room with bubble hockey , darts etc..and best of all quiet and a good nights sleep . You can't go wrong here !

Great place to stay, highly recommend this hotel. Staff are friendly and professional. The recreation rooms are unreal with the NASCAR and sports simulators. Pipeline crew stayed here for a week and we will be back when we are in the area again. A shout out to Robin at the front desk/breakfast bar.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Con N, Thank you for being our guest and taking the time to review us on trip advisor. I'm so happy to hear you and your crew enjoyed our unique amenities during your stay with us! I appreciate your complement to Robin, for providing exceptional service during your stay. We all look forward to seeing you again, when you visit the Drayton Valley area!

The room was beautiful and the staff was super friendly. I really enjoyed the welcome bag as it was my first stay there - and the breakfast choices were delicious! I can't wait to go back! I would recommend this hotel to anyone staying on business or pleasure. The only thing that would have made my stay better is if it had a pool/hot tub!

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Maliesa C, Thank you for being our guest and taking a moment to provide this wonderful review! I'm so pleased you enjoyed your room and were treated with exceptional care by the entire Best Western Team! Thank you for complimenting our breakfast selections, it means a lot to the team who provides this to our guests each morning. We look forward to welcoming you back again very soon, Maliesa C!

I stay at this hotel for several days a month, Marla and the staff always do an amazing job of making me feel like I am at home!! Keep up the amazing efforts!! I would recommend this hotel to everyone!

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Greg H, Thank you for being our guest time and time again. You truly are a part of our family here at the Best Western! I appreciate you taking the time to share this review on trip advisor, it means a lot to the entire team! I also appreciate you taking the time to speak with me directly with complements and suggestion each time you stay. Its guests such as you who help us get closer and closer to our goal of 100% satisfaction, each guest, each time. I cant wait to welcome you back again soon, Greg!

I enjoyed my stay so much and I can't say enough about the staff the front desk clerk Marissa is awesome and when I needed help finding a place to eat in town she went above and beyond the call of duty and found me several locations to choose from! Ps love the halloween costunes way to go!!!

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Drew R, Thank you for being our guest and taking the time to provide this trip advisor review. I also want to thank you for complementing Marissa and the team here for providing you exceptional customer care during you stay. We had a lot of fun during Halloween week, dressing up each day, I'm so glad you enjoyed this during your stay! We look forward to welcoming you back again very soon, Drew!

This is not the type of hotel you expect to find in a small community. Everything from the staff to the room were excellent. The included breakfast was great with a wide assortment of items to choose from.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello jimwarnick, I want to thank you for being our guest and taking a moment to provide us a review on trip advisor. I'm so please to hear you had an excellent stay with us and enjoyed exceptional customer care from the entire team! We look forward to welcoming you back again very soon, Jim!

Had a crew of 30 guys that spent a few days and nights. Great breakfast great reck room for the guys in the hotel and great staff. Thank you Felicia and Kathy for your great hospitality. I would recommend this place if you are in the Drayton valley area.

WOW...I can not say enough about this Wonderful Best Western. This hotel is top shelf. I find the staff are always so helpful and so very friendly. You are always greeted with a smile and they are all willing to stop what they are doing to lend you a hand if needed. They are interested in your day and they stop to ask how things are going or they may remember from previous days what you may having been looking for and ask how you made out. The room we are staying in is amazing. The beds are so comfortable. Everything is at your finger tips and if it is not they will make it so. Oh and the complimentary breakfast bar is unreal..so much to choose from.. I will tell everyone about the great service here.

A new property and a pretty nice facility to boot. A real good gym for a hotel gym. Lots of "entertainment" options on-site for your stay. A bit of a TV lounge with a few activities to send your free time (if you have any). There will soon be a restaurant right beside this faculty so you will be able to walk over and have a steak sandwich and a bevy!!

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Robert O, Thank you for being our guest, and taking the time to write about us on Trip Advisor! Were so glad you enjoyed your stay with us. Thank you for sharing in our excitement, we can not wait to welcome Mr. Mikes Steakhouse as our neighbor! We look forward to welcoming you back again soon, Robert!

During the week I have been living in the drayton best western for work, personally after staying at most places in the area it is by far the best. From their games room, bbq area, sports simulator, oh and a race car simulator. Furthermore the customer service is outstanding, no matter how many times I lose my room key Cathy greets me with a smile and a new card.... Marisa is ok to.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello 796francoisb, Thank you for being our guests and taking the time to write this wonderful review! We love having you and the rest of your crew here at the Best Western Plus! I work beside an amazing team and appreciate their commitment to excellent customer care. I'm especially pleased that you think of our home as yours. Thank you for being a part of our hotel family!

rooms are very nice for extended stay. Marissa is very friendly and very helpful, all the staff is. hotel always very clean, great bbq area, awesome games room, with a pool table and driving simulator.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Llyod p, Thank you so much for being our guest and taking the time to review us on trip advisor. We appreciate your acknowledgement of our teams commitment to superior customer care. It is guests like you Lloyd, that make it an easy task and worth the while.

This newly established hotel has a great location, just off the highway into Drayton Valley. There are convenient amenities located within walking distance and we had a great view overlooking the valley. Lobby and hallways were clean considering the amount of traffic unable to take off their dirty footwear. One staff member in particular stood out during our visit; Marissa really helped us settle in for the night after a long drive cooped up in the vehicle.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello SarahJane420, thank you for taking the time to write a review on our Hotel. The Team and I sincerely appreciate the positive comments. We are delighted that we were able to surpass your expectations and that you enjoyed your stay, our amenities and the Staff. We look forward to welcoming you back again soon!

Reception by staff was very accommodating. High ceilings, tiled washrooms, elevators, common areas is very classy. Rooms were well appointed, and very clean. Tremendous value. We will stay here again.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Jeff G, Thank you for being our guest and taking the time to write this review. We are so happy that you enjoyed your stay with us and were treated with exceptional customer care. We look forward to welcoming you back again, Jeff G!

Excellent room and property, I would stay here again in a heart beat. You need to be here if you like games , comfort,and clean place to hang. They have good breakfast set up with relaxing dinning area, excellent excercise room and don't forget the message chair.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Tigerman 9, Thank you for being our guest and taking the time to write this wonderful review. We are so pleased your stay at our hotel was a great experience for you and you were able to enjoy all our special amenities. We look forward to welcoming you back again soon, Tigerman 9!

The staff are excellent and the hotel is very nice. The amenities are great. Just wish there was a pool. The rooms are very nice and clean. The golf simulator is an excellent way to pass time when not at work.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello James M, Thank you for being our guest and taking the time to write a review on our hotel. We are glad to see you coming back time and time again, and appreciate the feedback you provide each stay! It guests like you that make our jobs easier and help us to continue improving our guest experience. We look forward to your next visit as always, James!

If you want luxury, fun, comfort and something special, look no further. Opened in January, 2015, still smells new. BBQ's for those that want to live large away from home. An enormous, well equipped games room, pool table, golf simulator, darts, foosball. Breakfast is the best I've experienced ever at a Best Western. Great place to,stay on a work trip. Two thumbs up. See you again soon.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Zooropa 1966, Thank you for being our guests and for providing this wonderful review! Were so glad to hear you enjoyed your stay with us and our breakfast exceeded your expectations. We know how important a good breakfast is when travelling. We look forward to welcoming you back again soon, Zooropa!

This is the best hotel we have stayed in. The customer service is like no other. Marla and her staff are always so friendly and helpful. The rooms are very clean and the hotel has so many extras like free breakfast, games area, workout room etc.

« Marla W, General Manager at BEST WESTERN PLUS Executive Residency Drayton Valley, responded to this review »
Hello Melissa U, Thank you for being our guests and taking the time to write this wonderful review! We love having you and the rest of your crew here at the Best Western Plus! Im so glad you have enjoyed staying with us each and every time. I work beside an amazing team here and appreciate their commitment to excellent customer care. We can not wait to welcome you back again Melissa!