Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
I feel compelled to share my experience with this hotel. We originally booked to stay for my brother in law's birthday celebration (family of 6 so we needed two rooms) But we ended up getting called to the hospital as my father in law was dying. The front desk was amazing and cancelled our rooms, no questions asked. Then, he ended up passing away, so we showed up late at night after the hospital, in tears, and still needing a room. The night clerk was super compassionate and helped us get settled. The rooms themselves were fantastic. It was so comforting to sleep in a clean, comfortable bed/room after the day we had. We were so impressed that we booked them same hotel a few weeks later for the funeral. They remembered us, and gave us the same care and compassion. If this were a regular hotel stay, they'd still get high marks for friendly staff, clean rooms, great breakfast and great location. My husband does not typically comment on hotels and he said it's the best hotel he's ever stayed at. Thank you to your staff for making our stay as good as possible. You all went over and above for us and we will never forget it. If you're reading this review as a potential customer, you will not be disappointed by this hotel.
If you are looking for a great place to stay when in the Drayton Valley area for work, pleasure or just be travelling through & are looking for a great nights stay & value, then I would highly recommend staying at this hotel. The rooms are specious suites& well apointted with kitchenettes, quiet comfy rooms & all the amentities you want from a hotel. The price for value is well worth it as this hotel has something for everyone, from a great free breakfast that is a 15 out of 10, to a well equipped firness facility, to a rec room with airhockey, pool tables, ping pong, shuffle board available, board games & a virtual sports simulator free of charge. The staff are amazing & great you with their smiles & enthusiasm from the moment you arrive, to each & everytime you enter & leave the hotel. The housekeeping staff leave pleasant little notes each day they make up your room wishing you a great day & stay & there is always fresh baked cookies on hand in the the lobby.
This my favorite BW hotel. It is clean and modern. The complimentary breakfast is the best I've ever had in any hotel chain. The kitchen staff and front desk are friendly and professional. Kitchen staff go out of their way to provide a great breakfast experience. This hotel is a model of how a kitchen should be run. The front desk people were helpful and friendly, made me feel welcome.
Hi Warren P, It was a pleasure having you as our guest, thank you so much for your kind words — we're truly honored to be your favorite Best Western hotel! It means the world to us that you had such a great visit and that you noticed the little things we take pride in, from our clean and modern rooms to the warm welcome from our front desk team. And we're especially thrilled that our breakfast stood out to you — the kitchen team will be over the moon to hear your compliments. Thank you so much for the personal recognition, Warren! We're so grateful you took the time to share your experience, and we look forward to welcoming you back the next time you're in Drayton Valley. Until then, safe travels!
This is a gem in Alberta ! The most welcoming staff and helpful . Cleanest hotel in 50 years of hoteling. The breakfast was unbelievable served by Wendy the coinsure of hotel food . The eggs were like cooked to order . Never had it better. Wife said best bed ever ! Good Tv after we we figured it out, lots of channels.
Hello 16422DMkellyc, Thank you so much for being our guest! We're thrilled you enjoyed your stay and that Wendy and our team made such a great impression. It's wonderful to hear you loved the breakfast, bed, and everything else—your kind words mean the world to us! We can't wait to welcome you back.
Out of 12 nights on the road & 12 different hotel rooms, this was by far the BEST!!! Extremely friendly & efficient staff. Room was immaculate, large & quiet. Best night's sleep we had on our trip. We are loyal Marriott travelers, but have now added BW+ to our preferred stays! I highly recommend this hotel. You won't be disappointed.
Hi Herbert778, It was a pleasure having you visit us. Thank you so much for choosing to be our guest. Out of 12 hotel stays on your trip, to be told that we were by far the best is incredibly rewarding for our entire team. It's especially meaningful to hear this coming from loyal Marriott guests—what a compliment! We're honoured to have earned a spot on your list of preferred stays and can't wait to welcome you back whenever you're in the area again. Until then, safe travels and thank you again for choosing us!
This is THE nicest Best Western we have ever stayed in !!! I'm not sure there is “any” thing you can do better . The staff were so wonderful from check in to check out. Wendy in the breakfast room is such a warm lovely lady and so helpful and pleasant … she is such a great asset to your business !! The room was more than we could have expected . The bedding left me wishing I could take it home with me. There were pillows to suit everyone's comfort . And the gift bags for each of us was the nicest surprise . The staff all seem to really enjoy their jobs and we're all so pleasant and welcoming. Thank you so much for such a delightful stay 💝
Hello Jeanette R, Thank you so much for this incredibly thoughtful and heartwarming review! We're absolutely thrilled to hear your stay was such a memorable one — it means the world to our team. Your kind words about Wendy will certainly make her day; she truly is a gem, and we're lucky to have her! We're also so happy to hear you enjoyed your room, the bedding, and the little touches like the gift bags. It's wonderful to know our team made you feel so welcome from check-in to check-out. Thank you for being such a delightful guest — we can't wait to welcome you back again soon! 💛
This was the best complimentary breakfast I have ever had at a hotel chain hotel. Large variety of breakfast items. Fresh. Comfortable and clean eating area. Jewel of this hotel. Room was very clean and comfortable bed. Modern room. I will definitely be coming back to this BW hotel.
Hello 675wp Thank you so much for your kind words and wonderful review! It means the world to us to hear that our breakfast was the best you've had at a hotel — and that you felt comfortable and well taken care of during your stay. We're so glad you enjoyed the room and the overall experience. We truly look forward to welcoming you back soon!
From the minute we walked in we felt cared for ! Polite, kind, helpful friendly ! Received a welcome bag with water and snacks! Rooms are clean, modern, and spacious. Games room is incredible - The breakfast!!! Wowza! I have never seen such an o credible spread! Everything was fresh, warm, delicious. The variety was outstanding The staff went above and beyond to ensure everyone was happy and fed.
Hi Angela, Thank you so much for your wonderful 5/5 review! We're beyond thrilled to hear that your stay was incredible from start to finish. It's fantastic to know that you felt cared for the moment you walked in. We're so glad you enjoyed the welcome bag with water and snacks, as well as our clean, modern, and spacious rooms. It's great to hear that the games room was a highlight for you too! And your feedback about breakfast just made our day! We take great pride in offering a fresh, warm, and varied spread, and we're so happy to know it exceeded your expectations. Our team is always dedicated to going above and beyond to ensure our guests are happy and well-fed. Thank you again for your kind words. We can't wait to welcome you back for another incredible stay!
The entire guest suite was very comfortable. Bed and furniture very clean. Bathroom immaculate. Many lovely personal touches, from check-in welcome packages, to in-room personal notes and a very well supplied kitchenette. Totally recommend this hotel for short and long-term stays. Breakfast room and food were lovely.
Hello Cosmopolitan17386, Thank you so much for your wonderful review and for choosing to visit us during your visit to Drayton Valley! We're thrilled to hear that you enjoyed your time in your guest suite and found everything to be comfortable and clean. It's great to know that our personal touches, such as the welcome packages and in-room notes, made your stay special. We're also delighted that you appreciated the well-supplied kitchenette and enjoyed the breakfast room and food. Your recommendation means a lot to us, and we hope to welcome you back for another stay, whether it's short or long-term!
July long weekend camping was super loud. I hadn't slept well in three days and the fireworks had scared my dog. I called the BW around 11pm and asked for a room. She gave me the best rate possible, a super clean and nice room and we slept great! I love the bedding, the extra pillows and the ultra quiet air conditioner. My only request would have been black out blinds but it was honestly such a great stay. Breakfast was clean, delicious and plentiful!
Hello Carmenjlove Thank you so much for sharing your experience and for giving us a 5-star review! We're thrilled to hear that we were able to provide you with a peaceful and comfortable stay, especially after your challenging weekend. It's wonderful to know that you appreciated our clean rooms, comfortable bedding, and the ultra-quiet air conditioner. We're also glad that our breakfast met your expectations and helped start your day off right. We appreciate your suggestion about the blackout blinds. Your feedback is valuable to us, and we'll certainly consider it for future improvements. We hope to welcome you and your furry friend back soon for another restful stay. Safe travels!
This is, without a doubt, the very best 'Best Western' hotel that I have ever been to. Everything was fantastic. The staff were friendly and helpful, there was a pleasant welcome package, the rooms were extremely clean and were also cleaned daily. There was an excellent fitness center, games room, and massage chair. The breakfast selection was rotated daily and offered beans and oatmeal every day which I enjoyed. The hotel is located close to a Mr. Mike's restaurant for a quick dinner as well as close to a gas station. I cannot say enough good things about this experience. I rarely leave reviews but I had to leave one to promote this kind of positive experience.
Hello TimothyFerguson1986, It was a pleasure having you visit us. Thank you for choosing to be our guest! Your glowing review means the world to us, and we can't thank you enough for your kind words and for choosing to share your experience with others. We look forward to welcoming you back for another fantastic stay!
Great value, great location, clean hotel, friendly staff,,fantastic breakfast, close to highway quiet area,
Hi steveanderko, It was a pleasure having you visit us! Thank you so much for choosing to be our guest. We appreciate you taking a moment to share your wonderful review! We're thrilled you enjoyed your first stay with us. It's great to hear you found our hotel clean, our staff friendly, and our breakfast fantastic. We're glad you appreciated the quiet location and convenient highway access. We look forward to welcoming you back soon!
stayed in many best westerns .. always a pleasure but THIS one in DRAYTON VALLEY ALBERTA is Exceptional!!!!.. bagged snacks when you arrive .. complete breakfast well done they left nothing out. !! rooms were beautiful .. Thanks Drayton WELL DONE!!
Hello Coastal02003736186 Thank you for being choosing to be our guest! We appreciate you taking the time to share your wonderful feedback. We're thrilled to hear that you found your stay exceptional, from the warm welcome with bagged snacks to our complete breakfast and beautiful rooms. It was our pleasure hosting you, and we can't wait to welcome you back for another fantastic experience!
This location, Drayton Valley, Alberta is the best Best Western Plus! They are very clean and the service is excellent! Attentive care from the staff. Breakfast is good and the bonus when you arrived, they have the yummy cookies as a treat too, not every Best Western offer this welcoming! Love every room has the little kitchen.
Hi ql888, Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our Best Western Plus in Drayton Valley, Alberta. We're delighted that you found our service to be excellent and attentive. It's wonderful to know that you enjoyed our clean accommodations, delicious breakfast, and the delightful treat of cookies upon arrival. We take pride in offering amenities like the in-room kitchenettes to enhance your comfort and convenience. Your satisfaction is our priority, and we look forward to hosting you again soon!
This is a really lovely hotel on the outskirts of Drayton Valley. Helpful staff, very clean and a really fantastic breakfast available from 5-10 a.m. Kitchenettes were well appointed including dishwasher. Great fitness room and free massage chair.
Hello shireenmears It was a pleasure having you visit us! Thank you so much for choosing to be our guest! We're thrilled to hear that you had such a wonderful experience at our hotel. It's fantastic to know that you found our staff helpful, appreciated the cleanliness of our facilities, and enjoyed our breakfast offering. We're delighted that you found our kitchenettes well-appointed and enjoyed the added convenience of amenities like the dishwasher. We appreciate your recommendation and look forward to welcoming you back on your next visit to Drayton Valley.
Amenities are broken, no pool nothing for the kids to do. Bad customer service at the front desk. Breakfast was the only good thing, they say they have a golf simulator, and massage chair and ganes room. Mostly everything in there was broken or not working/out of order. Do yourself a favor and pick a hotel with a pool unless breakfast is the only thing your looking for. Beds were lumpy and uncomfortable.
Hello Inspire21911732557 Thank you for sharing your recent experience with us. We appreciate your comments and regret to hear about the challenges you encountered during your time with us. We understand the importance of accommodating our guests' needs, especially during special events. We sincerely regret the inconvenience caused by the unavailability of our sports simulator during your stay. We understand the disappointment this may have caused, particularly for the children who were looking forward to it. In an effort to mitigate this inconvenience, we extended the operating hours of our games room, offering alternative gaming amenities for their enjoyment. As a team dedicated to delivering exceptional experiences, it saddens us to fall short of our guests' expectations. Your feedback is invaluable, and we remain committed to continuously improving our services to ensure a more satisfying stay for our guests. Thank you once again for bringing these matters to our attention, and we hope to have the chance to welcome you back for a more positive experience in the future.
The entire front end staff was amazing, helpful and went above an beyond for our stay. The rooms are clean, fresh and big and the breakfast is one of the best ones I've seen/had. The general manager, Angela, is amazing and will do everything she can to help you with your stay and any additional bookings or items you may need.
Hello LoniL30, It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful review. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
The room was very large with a mini kitchen. Would be excellent for a longer stay. I was impressed with how clean the entire facility is, from lobby to eating area to the room. Great selection for the breakfast buffet.
Its was a pleasure having you visit Sheiladpl, Thank you for being our guest! My team and I appreciate you taking a moment to let us know you enjoyed your time spent with us. We appreciate all of your wonderful feedback on our hotel and are grateful to you for the amazing compliments to our team. We all look forward to your future visits, Sheiladpl!
We stayed at this hotel for 3 nights while visiting Drayton Valley and from the moment we checked in until we left the staff was amazing, the room was very clean, the service was honestly outstanding! This hotel brought the bar back up for us and we highly recommend.
Hello April K. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate your compliments to our team and our hotel. We are so happy you enjoyed your time with us. Your recommendation means the world to us April K, Thank you. We look forward to your next visit!
This hotel experience was the most pleasant hotel stay we've had! Staff were all friendly and welcoming. The breakfast was great, and the 24 hour coffee/tea bar was amazing!! Beds were comfortable and rooms were clean and quiet. Wouldn't hesitate to book here if we ever had to go back to Drayton Valley
Hello melissaawest79 It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful review. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
We were for the first time at Best Western in Drayton Valley for a wedding. The rooms were clean and full kitchen supplies. The breakfast was great and the Coffee too. The staff was friendly and sincerly interessed
Hi scheffer9. It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful feedback. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
My husband and I had a relaxing, quiet stay with our big dogs, in a spacious 2 queen room with kitchen. Delicious buffet breakfast and specialty coffees; locally made cookies every evening. Walking distance to a restaurant. Great staff, friendly and accommodating. Lots of parking and green space nearby for the dogs. Small town hospitality in a modern hotel. Will stay again!
Hello LindseyKCanada. It was a pleasure having you and your family stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate your compliments to our team and our hotel. We are so happy all of you enjoyed your time with us. We look forward to your next visit!
Could not ask for a better stay, very hospitable staff, nice amenities, even a golf and soccer simulator, breakfast was excellent with lots of variety, nice coffee machine can even do fancy coffee, lots of little details considered which made you feel very much at home.
Hello Adventure17302683044. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate your compliments to our team and our hotel. We are so happy felt at home during you time spent with us. We look forward to your next visit!
This is one of the top hotels in the province, especially for a worker. It has every feature you could ask for and the breakfast is top notch. The rooms don't get any cleaner nor does the quality get much better either. Highly suggest.
Hello david142023 It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful review. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
I've stayed at many BW hotels in western Canada and this was by far the nicest and most well thought out. The gym is excellent, the breakfast was generous, rooms were spacious, the activity room (pool, ping pong, arcade,etc.) is a great value add!
Hello Rdb1223 It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful review. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
For the price and value recieved from this hotel by far the best. Not just your run of the mill hotel. Well thought off design with the intent to make the long term stay feel like home or better. Little bonus when stay here to Mr Mike's restaurant next door in parking lot. Parking lot is huge to minimize vehicle crowding and damage.
Hi JaseRandle338. It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful feedback. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
Always love checking in and staying at this location. staff is very friendly and eager to help in anyway they can. Rooms and hotel are always very clean and stocked. Would highly recommend this location if your in or around the Drayton Valley area, tons of amenities and things to do at the hotel whether your with friends, family or just there for work highly recommend staying here.
Hello 149camb. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate your compliments to our team and our hotel. We are so happy you enjoyed your time with us. Your recomendation means the world to us 149camb, Thank you. We look forward to your next visit!
Beautiful hotel, our stay was not only enjoyable but we were treated so well. The lady at reception Angela was the sweetest , kindest, most helpful and accommodating person we've ever had the pleasure of dealing with.
Hi gerrycarde1282 Its was a pleasure having you visit us, Thank you for being our guest! My team and I appreciate you taking a moment to let us know how much you enjoyed your time spent with us. A special thank you for the amazing compliment to our Team Member, Angela! This means so much to all of us. We all look forward to having you visit again gerrycarde1282!
This hotel is one of the nicest and most accommodating places that I have ever stayed! The Internet worked really well, breakfast was phenomenal, and the staff was very warm and welcoming! There was fresh baked cookies at check-in, and the heated smoking area is definitely a plus! I recommend this hotel to anybody staying in Drayton Valley!
Hi MelaniePerryman. It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful feedback. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
The staff at Drayton Valley Best Western represent the best of the best in terms of hospitality and customer experience at any price point in the world. The property itself is well appointed, modern and well thought out. It is perfect for both short and long term stays.
Hi jasOnley. It was a pleasure having you stay with us! Thank you for being our guest! We appreciate you taking the time to provide us your wonderful feedback. Your compliments to our team members and our hotel mean so much to all of us. We are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
A 5 Star Hotel - the entire property is immaculate and staff are personable, accommodating, efficient and friendly. Rooms are clean, well equipped kitchenettes and the 24 hour coffee bar is very well stocked. The hotel is conveniently located just off hwy 22 but is surprisingly quiet and relaxing.
Hello Lee-Ann A. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate all of your compliments and are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
Kitchen was well stocked, which allowed us to cook in room. Staff are extremely friendly and helpful. If you need anything, just call and you are taken care of. Comfy beds and very clean rooms. Games room is a lovely touch, much prefer over a pool!
Hi Laurie R Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We look forward to welcoming you back again soon, Laurie R!
Best Best Western in the Province. Best one I have stayed in in North America. I have staying in plenty of Best Westerns, from Northern Alberta to South Texas, and west coast of the USA. A comfortable quiet property
Hi MudDoctorMD. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate all of your compliments and are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
One of the beds in our room had filthy and stained sheets on it. We assumed that would be noticed by house keeping and changed. But no, when we checked back, the bed had been made with the same dirty sheets. We talked to the staff at the front desk and showed them pics of the sheets. They said that they could get clean sheets for us to put on the bed ourselves and that we could pick them up at the front desk. These sheets never did appear. In the meantime, the front desk staff did email the manager to see what could be done for us. Each new staff member added comments about our issue. The manager never did get back to us during our stay nor in the 2 weeks since our stay. The hotel itself is lovely but if we can't even have clean sheets or a response of some sort from the manager, we will not be staying at this hotel again and will not recommend it to others.
Hello Pioneer67788768864 First I would like to thank you for choosing to be our guest. We appreciate you taking the time to provide us with your feedback here on Trip Advisor. Your comments are appreciated and my Team and I are committed to learning and growing as a team from both the negative and the positive feedback we receive. On behalf of my team and I, we would like to apologize that we were unable to meet your expectations in regards to the room cleaning you were provided during your second night of stay with us. I am sorry we were unable to connect and discuss personally during your visit. Thanks again for taking the time to share your feedback Pioneer67788768864! Wishing you the best.
Great hotel, staff are always friendly and helpful. Rooms and amenities are always clean. This trip was for an event however I have stayed here many times for work and it is always a great place to stay.
Hi Swat4, Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We look forward to welcoming you back again soon, Swat4!
Called last minute for a work trip. Great rooms, great service and very accommodating when the trip was extended with no definite end date. All of the staff were pleasant and sincerely wanted to help if needed
Hi catlinpeters213, Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, catlinpeters213!
Couldn't have chosen a better place. A family friendly hotel that has a games room or entertainment lounge including the virtual sports simulator. You can go for business in the morning and come back in the evening for some games. And the staff, are one in a million. Very friendly. Enjoyed my stay with the family.
Hi davidhaastrup Its was a pleasure having you and your family visit us, Thank you for being our guest! My team and I appreciate you taking a moment to let us know how much all of you enjoyed your time spent with us. A special thank you for the amazing compliment to our entire team. This means a lot to all of us. We all look forward to having you visit again soon, davidhaastrup!
The hotel staff were friendly and helpful, got a welcome gift bag with some goodies. The room was spacious and clean, laundry for long term stay. Room had lots of towels, coffee & tea so didn't have to ask for extras. Overall very impressed! Would 100% recommend!
Hi melissafowler2022, Thank you so much for being our guest! My Team and I are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. Your recommendations means the world to us melissafowler2022. We look forward to welcoming you back again soon.
Great place to stay. Staff were all exceptionally professional, friendly and accommodating. Price point was fantastic for the quality of the room. Rooms were clean and if you wanted to cook for yourself they were fully equipped.
Hi rlightfoot, Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, rlightfoot
Great staff, room was exceptional, easy location to get to, restaurant out front, quiet. After staying at many hotels over the last few years, this one stands out as a great value and very nice facility.
Hi mjimsF7916WD. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate all of your compliments and are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
Great service and very clean rooms. Reception staff was inviting and friendly. The rooms were very clean, even the halls which in the evening were covered in mud from the rude oil field workers. These ladies deserve much more credit than they deserve as they kept the hotel super clean
Hi Dusty8551 Its was a pleasure having you visit us, Thank you for being our guest! My team and I appreciate you taking a moment to let us know how much you enjoyed your time spent with us. A special thank you for the amazing compliment to our entire team. This means a lot to all of us. We all look forward to having you visit again soon, Dusty8551! All my best,
Such caring, happy employees who genuinely care about your stay. I had a dog with me, and they were so kind to him. He was so excited to go to the front desk daily to get his treat. I left my car door open when unpacking my belongings, and one of the front desk ladies notices immediately, and closed it for me. She called my room to let me know. The staff are the best.
Hello Heatherp20062022 I speak for my entire team when I tell you how enjoyable it is for us to have Fenway and You and as our guest! We enjoyed your company very much! Thank you so much for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoy your time spent with us along with the care provided by our entire team! Your recommendation means the world to us,heatherp20062022. We look forward to welcoming you both back very soon. Wishing the very best to you always.....
Drayton Valley residents said; this is the coldest April they have for.as long as they can remember!Weather changing at timea during the day. Windy and we had a bout of snow as well. We are from Vancouver and glad to stay at Best Western Plus at Drayton each time we visit relatives in Buck Creek. Hotel accommodation always great. Staff are always friendly and helpful. Breakfast( food is great) is now in dining room. Place is clean. Highly recommended.
Hello josielonzanida91 I speak for my entire team when I tell you how enjoyable it is for us to have you as our guest! We enjoyed your company very much! Thank you so much for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoy your time spent with us along with the care provided by our entire team! Your recommendation means the world to us, josielonzanida91 Wishing the very best to you always.....
I stayed at the BW Plus Drayton Valley for just over two mos for work. The Staff are all wonderful, the rooms are great, kitchenettes, laundry faciities on each floor, nice gym and games area, full breakfast that has more than enough choices, the location was great, easy access, lots of parking. The most quietest hotel I have ever stayed in hands down.
Hello Missy19952000 I speak for my entire team when I tell you how enjoyable it is for us to have you as our guest! We enjoyed your company very much! Thank you so much for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoy your time spent with us along with the care provided by our entire team! Your recommendation means the world to us, Miss19952000 Wishing the very best to you always.....
Fabulous hotel with very friendly staff to all people!! Welcoming of everyone!! Had a hot breakfast to go with many options. Lots of parking. Rooms were very nice and clean! Loved the welcome bag they gave out at checkin! The pre checkin was very quick and easy! Great hotel, will stay again if in the area!
Hi cindybH1680IN, Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, cindybH1680IN
Very happy of my stay,very freindly staff,excellent breakfast .6 of us was very happy to stay at best western plus drayton valley for our hunting trip .the hunt was a success .see you next year guy's and take care .
Its was a pleasure having you and your hunting partners visit us Stephanlaflamme433, Thank you for being our guest! My team and I appreciate you taking a moment to let us know how much you enjoyed your time spent with us. A special thank you for the amazing compliment to our entire team. This means a lot to all of us. We all look forward to seeing you next year! All my best,
After staying in several hotels during a recent road trip, we stayed at the Best Western in Drayton Valley. This hotel had the most comfortable bed I've ever had staying in any hotel! The rooms are very clean, spacious and nicely decorated. Staff very friendly and accommodating. All other areas of the hotel (lobby, elevators etc.) very clean and inviting. Will definitely stay here again.
Hi kenwen66. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate all of your compliments and are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
Had a great stay. Clean rooms no carpet!! Easy access to get pets out side. Amazing breakfast and the staff is so welcoming and friendly. The massage chair is exactly what you need after a long day. Definitely recommend this hotel
Thank you so much candigo, for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoyed your guest rooms, breakfast, and hotel amenities along with the care provided by our entire team! My team and I appreciate your recommendation of our hotel. We look forward to your next visit candigo72! All our best to you always!
This hotel was phenomenal! One of the best I've stayed at. I was pleased by the quality, cleanliness and service. Everything is renovated and clean. Staff was also very helpful with booking for an additional nights stay.
It was a pleasure having you stay with us Greg-ra-dan! Thank you for the wonderful feedback. Your compliments to our team and our hotel mean so much to all of us! We are very happy you enjoyed you time spent with us. We look forward to seeing you again soon, Greg-ra-dan!
Friendly knowledgeable staff, great rooms, breakfast was good also. I have been coming here since it opened 3-4 years ago and the terrific service has been consistent every time! I use the business centre quite often as well.
Thank you so much clOwen, for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoyed your guest rooms, breakfast, and hotel amenities along with the care provided by our entire team! We appreciate being your choice hotel in Drayton valley since opening. We look forward to your next visit clOwen! All our best to you always!
We have stayed in Drayton Valley often over the last year as a hockey family and this is our first time at the Best Western but it won't be our last. The service was excellent and we loved the games room. We will be staying here in the future and thank you for your care and attention to this property.
Hi mamareid. It was a pleasure having you stay with us! Thanks so much for taking a moment to provide us your wonderful feedback. We appreciate all of your compliments and are so happy you enjoyed your time with us. We look forward to welcoming you back again soon!
My stay was short only overnight, I was here for business and could say that the staff was very professional, courteous and efficient. Rooms were organized, clean and cozy. The beds were soft and were very comfortable.
Hello Desm0nd90 It was a pleasure having you stay with us Thank you for the wonderful feedback. Your compliments to our team and our hotel are so appreciated. We are all very happy you enjoyed you time spent with us. We look forward to seeing you again soon, Desm0nd90! All my best
I travel and stay at a number of hotels with business. I also rate other hotels to the BW-DV. The hotel is fully out fitted and the staff are awesome. After a few days and they know you by name, which makes the time away from home that much more bearable.
Hello davsoln, I speak for my entire team when I tell you how enjoyable it is for us to have you as our guest! We enjoy your company very much! Thank you so much for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoy your time spent with us along with the care provided by our entire team! Your recommendation means the world to us, davsoin! Wishing the very best to you always.....
Excellent hotel and service, Clean room was upgraded to suite for same price, great complimentary breakfast , great location and parking quite and great entertainment lounge. Good amenities and friendly staff
Hello kpongo, Thank you so much for choosing to be our guest! We appreciate you taking the time to share your great review of our hotel on Trip Advisor! Thank you for the great compliments on our breakfast and your guest room. We are happy you enjoyed your time spent with us! We look forward to welcoming you back again kpongo!
Everything from booking the room to checking out was great. I will definitely look for a Best Western on my next trip to stay at. Absolutely great genuinely friendly staff. You can tell they care! Won me over.
Hi ritap0well Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, ritap0well!
All the staff is professional and make you feel welcome when you enter the building and are willing to help with any concerns that you may have. The breakfast is made very well and a good selection. The rooms are very clean and the beds are the most comfortable. Enjoy your stay wont be disappointed.
Thank you so much OnAir710618, for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoyed your guest rooms, breakfast, and hotel amenities along with the care provided by our entire team! Your recommendation means the world to us! We look forward to your next visit to Drayton Valley and can not wait to hear where your next travels take you! All our best to you always!
Surprisingly nice hotel. Looks brand new. Hotel has a great games room that kept the kids and adults entertained. Even has a golf simulator. Nice hot breakfast with a good variety of food options. Rooms are spacious and clean. Kitchenette is nice with a stove, fridge, microwave, and dishwasher
Hello 4rchie! Thank you so much for choosing to be our guest! We appreciate you taking the time to share your wonderful review of our hotel on Trip Advisor! Thank you for the great compliments on our breakfast and your guest room. We are happy you enjoyed your time spent with us! We look forward to welcoming you back again next year 4rchie!
Close to coffee and not far from grocerys. short distance from highway and truck parking avaialble. close to card lock. there is a great restueruant in parking lot . they also have a games room if you need some time to burn off some steam
Hello quinn762019, It was a pleasure having you stay with us. Thanks so much for choosing to be our guest! We really appreciate that you enjoyed your stay at our hotel. Thank you for sharing this with us! We look forward to welcoming you back again soon!
We stayed in the family suite. Clean, friendly, well equipped. Overall a great experience! Staff were very friendly, welcoming and accommodating. The continental breakfast was great. We really enjoyed the games room. Fun for kids and adults!
Hello karen592019 Thank you so much for choosing to be our guest! We appreciate you taking the time to share your wonderful review of our hotel on Trip Advisor! We are very happy you enjoyed our Gamesroom area during your stay! Thank you for the wonderful compliments on our breakfast and your guest room. We look forward to welcoming you back again soon karen592019!
The rooms are spacious with a fridge. The shampoo, conditioner and shower gel are upgraded products over most hotels. The mattress was very comfortable. Breakfast was pretty amazing compared to the lesser fare of other establishments and it's included.
Thank you so much for being our guest and for the great review, danimary! Our entire team is so glad to read we surpassed your expectations with your room and breakfast. We all hope to welcome you back again soon.
Very friendly front desk, nice room, clean property with lots of parking. Fitness center was small but ok. Breakfast was decent as well. Beds comfortable and quiet room, small bathroom. Place was virtually empty, a sign of the times in oil country!
Hello Dan M It was a pleasure having you stay with us. Thanks so much for choosing to be our guest! We really appreciate that you enjoyed your stay at our hotel. Thank you for sharing this with us! It is true Drayton Valley is experiencing some difficult times. We remain hopeful that things will turn around soon. Thank you very much for the wonderful compliments to our Team members and our Hotel. This means a lot to all of us, Dan! My team and I look forward to welcoming you back again soon!
This was a wonderful hotel to stay at. One of the cleaners, Joan, could not do enough for us. She was so kind and made sure that we always had fresh towels and anything else we needed for our stay. The place was immaculate, the beds extremely comfortable and the entire staff that we had an opportunity to interact with were all great. The breakfast buffet was wonderful as well. I highly recommend this hotel if you are staying in that area.
Hello 295red, Thank you for being our guest! We really appreciate you taking the time to write this wonderful review on our Hotel. The Team and I sincerely appreciate all of your positive comments. We are delighted that you enjoyed your stay, our amenities and the care provided by Joan and our entire team. We do hope you find a reason to visit Drayton Valley again soon, we will all be thrilled to welcome you back again. Until then wishing you all the very best always!
I think that all rooms are suites. The hotel was just as bright and clean as when I stayed there 2 years ago. A lot of amenities to explore and the best breakfast choices I have had at any Best Western. Lemonade in the lobby, with free fruit in the morning and a glass cookie jar in the afternoon. Friendly happy staff who want to be helpful.
Hello Michael C, It was a pleasure having you stay with us again! Thank you so much for taking the time to share this awesome review on Trip Advisor! It is such a huge compliment to us that you found our hotel just as clean and bright as when you stayed with us 2 years ago! We are so happy you enjoyed all the added touches since then! I speak for all of us when I say Thank you Michael, for continuing to be our guest when visiting Drayton Valley. We look forward to welcoming you back again soon!
I visted Drayton Valley with 2 of my sisters and my Daughter, we stayed at the Best Wester Plus in Drayton Valley - when they say they treat you like your the only one they mean it. The hotel was spotless and so quiet. The breakfast was amazing - everything you could want for a breakfast. The beds were also very comfy - best beds I've slept on at any hotel. Everyone was beyond helpful and friendly - Would highly recommend this hotel for anyone staying the the area... its only about an hr from Edmonton.
Hello Cheryl C I speak for my entire team when I tell you how enjoyable it was for us to have you and your family with us during your visit to Drayton Valley! We enjoyed your company very much! Thank you so much Cheryl C, for taking the time to share your wonderful review of us and our hotel on Trip Advisor. We are all so happy you enjoyed your guest rooms, breakfast, and hotel amenities along with the care provided by our entire team! Your recommendation means the world to us! We look forward to your next visit to Drayton Valley and can not wait to hear where your next travels take you! All our best to all of you!
The Best Western in Drayton Valley was a great experience! The staff were helpful and welcoming. The room was clean, the beds comfortable and the welcome gift was greatly appreciated. The breakfast was included in the price of the room and was hot and delicious with many options. Overall our stay was pleasant and we will be back next year!
Hello PeeGadget! Thank you so much for choosing to be our guest! We appreciate you taking the time to share your wonderful review of our hotel on Trip Advisor! Thank you for the great compliments on our breakfast and your guest room. We are happy you enjoyed your welcome gift! We look forward to welcoming you back again next year PeeGadget!
This was one of the cleanest hotels I have been in and my family and I have traveled a lot. The service was outstanding!! Very happy with the entire stay, will definitely return to this hotel The only bad thing was the bed was a little lumpy, but it was clean and otherwise comfortable
Hello Dusty8551, Thank you so much for the 5 star review! We appreciate all the feedback you provided us here on Trip Advisor. My team and I are so sorry your found your bed to be a bit lumpy. Thank you for mentioning this to us and allowing us the opportunity to inspect the bed for damage. We are so happy you received outstanding service from our entire team! We all look forward to welcoming your family back the next time your travels bring you to our area. Until then, my team and wish you and yours the very best always!
I alwways have a great stay at the BW in Drayton. Love the fact that its close to the edge of town and close to the Tim's;) Great staff and they are very accomodating. Nice that there is a restaurant right in the parking lot as well.
Hello GoPlaces07876386541, Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to all of us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, GoPlaces07876386541
Awesome hotel it nails all the little things! Breakfast selection is the best I have come across, staff happy and helpful and the grounds and hotel itself are clean and appear well maintained. Well done.
Thank you for being our guest stefanp431! We appreciate you taking the time to share your wonderful feedback with us here on Trip Advisor. We are very happy you enjoyed your time with us. Thank you for the compliments you provided our team and our hotel. We are so glad you enjoyed happy and helpful service from our team, and a great breakfast! We look forward to welcoming you back again soon stefanp431! All my best,
Best Western in Drayton Valley is terrific every time. Staff are fantastic, rooms are spacious, clean and very sound proof. Breakfast is great. Never had any issues with the hotel. My wife and I love staying there when we visit Drayton.
Hello Drrickmozell, Thanks so much for being our guest! It was a pleasure having your family with us during the Family Day long Weekend. My team and I appreciate you taking the time to share your wonderful review of our hotel here on Trip Advisor. Thank you for the compliment to our team, our breakfast and our guest rooms. This means so much to all of us. We look forward to welcoming you back to our hotel again soon, Drrickmozell! All my best,
By far the best hotel in Drayton. The price was very similar to the Holiday Inn and the Ramada but it is lightyears ahead. Wifi was better, food was better and the gym was a gym you could actually do a proper workout with. Highly recommend.
Thank you for being our guest! It was a pleasure having you stay with us, Jared H. We appreciate you taking the time to provide this wonderful review of our hotel on Trip Advisor. I want to thank you for taking the time to speak with me during your stay. I appreciated all your feedback and am pleased to be your choice hotel when your visiting Drayton Valley. If at anytime you experience anything less from us , please don't hesitate to contact me directly by email or by phone 780.621.2378. We appreciate the opportunity to continue providing you a wonderful stay! My team and I look forward to your next visit, Jared H!
We booked two nights at this hotel as part of a group booking for our son's hockey team, who were playing in a tournament 30 minutes away in Evansburg. I cannot say enough good things about this place. The room we had was spacious, comfortable, clean, and well equipped. The hotel also blocked off the games room for a team party Saturday night, and allowed us the use of the spacious breakfast room for the team's meal. There was nothing they wouldn't do for our group, and did everything with a smile. The only thing I don't like about this hotel is the fact that I will likely not find myself again in Drayton Valley anytime soon, and I am now spoiled in terms of expectations o whenever I have a stay in a small town hotel. It's very easy to see why the travelers' rating is so high as of the time of this review.
Hello blkjck5697, Thank you for being our guest! We really appreciate you taking the time to write this wonderful review on our Hotel. The Team and I sincerely appreciate all of your positive comments. We are delighted that we were able to surpass your expectations and that you enjoyed your stay, our amenities and the care provided by our entire team. We do hope you find a reason to visit Drayton Valley again soon, we will all be thrilled to welcome you and your team back again. Until then wishing you all the very best always!
Super clean modern hotel with large fully equipped suites. Tim Hortons across street for coffee! Great amenities including huge games room and fitness room. Restaurant in same lot convenient . Great service and clean.
Hello Sightsee283328 Thank you so much for being our guest! We are very happy you enjoyed your time with us. Your compliments to our Team and our Hotel mean so much to us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, Sightsee283328!
Guest rooms were amazing. Hotel staff was very friendly and accommodating. Breakfast room layout was fantastic easy to grab a coffee did not feel congested. Great location easy to get to with lots of parking and close by amenities.
Thank you for being our guest Navigator26266730489! We appreciate you taking the time to share your wonderful feedback with us here on Trip Advisor. We are very happy you enjoyed your time with us. Thank you for the compliments you provided our team and our hotel. We are so glad you enjoyed a super clean room, friendly and helpful service from our team, and a great breakfast! We look forward to welcoming you back again soon Navigator26266730!
I was surprised how nice this place is. Rooms are modern and spotless. Much nicer than any other Best Western I've stayed at (and I'm a Platinum member who stays often). Good breakfast area with free & hot meal in the morning. There's also a Mr. Mike's Restaurant about a 1 minute walk out the front door which is perfect for drinks and dinner. Nothing to complain about here!
Hello TorontoBloorTravel, Thank you for being our guest! We appreciate you taking the time to share your wonderful feedback with us here on Trip Advisor. We are very happy you enjoyed your time with us. Thank you for the compliments you provided our hotel. We are so glad you enjoyed a spotless guest room and a great breakfast! We look forward to welcoming you back again soon TorontoBloorTravel!
Stayed here while in town for work. This hotel definitely lives uo to the standard set by Best Western Plus. The hotel and room were immaculate. Great shower, very comfortable beds, tasteful decor. Very comfortable setting. The breakfast provided is excellent, and is a step up from what most hotels offer. This will now be my go to when I am in town for work.
Hi Cory M, Thank you for being our guest. My team and I appreciate you taking a moment to share your wonderful feedback with us. Thank you so much for all the compliments, we are all so glad you enjoyed a comfortable stay, Cory M! We know how important a great breakfast is in the morning. Thank you for letting us know you enjoyed it so much. This means a lot to my breakfast team, who work very hard each morning to ensure we are offering something excellent for everyone's tastes. We are happy to be your go to hotel when you are working in our area and look forward to your next visit, Cory M!
You are treated very nicely the staff goes behond to make sure your comfortable. Very clean the breakfast is awsome and the in suite store is awsome its stocked with anything you can imagine you dont jave to run to the store its a one srop shop.
Hello ScottO1139 Thanks so much for choosing to be our guest! We are so happy you enjoyed your time with us, ScottO1139. Thank you for the compliments to our outstanding service team. It means a lot to all of us that you feel appreciated and comfortable each time you stay with us. Thank you for your feedback on our Breakfast offerings, we are all very happy you enjoyed our selections! My team and I look forward to welcoming you back again soon, ScottO1139!
Booked the King Suite. Compared to other BW Hotels at this price level, was an awesome room for the money.Free Breakfast was well stocked and fresh, even 2.5 hours in (about 8:30am). Hotel Staff addressed problems brought to their attention.
Hello Skunktracker Thank you for being our guest! My team and I appreciate you taking a moment to share your feedback with us here on Trip Advisor. We are very happy you enjoyed our breakfast offerings and our breakfast teams commitment to keeping it fresh and well stocked at all times. I am sorry for the issues you experience during your stay. Thank you so much for bringing them to my attention and allowing my team and I the opportunity to address them during your stay with us. We very much appreciate the opportunity to continue to improve from both the positive and negative feedback we receive. We look forward to welcoming you back again soon, Skunktracker!
Everything in this hotel is run on the top level, there isn't one thing to complain about. Highly recommend! Rooms are super clean, great breakfast, if you're in need of any necessities you forgotten home front desk will have them for you.
Thank you for being our guest Krzysiek1963 ! We appreciate you taking the time to share your wonderful feedback with us here on Trip Advisor. We are very happy you enjoyed your time with us. Thank you for the compliments you provided our team and our hotel. We are so glad you enjoyed a super clean room, friendly and helpful service from our team, and a great breakfast! We look forward to welcoming you back again soon Krzysiek1963!
Excellent clean and spacious rooms. Staff is wonderful. Breakfast is one of the best I've had. Games room is fantastic. I stay at hotels 200 days a year and this one is one of my favourites, highly recommnd.
Hello Andrew M, Thank you so much for being our guest! We are very happy you enjoyed your time with us. We are thrilled to be one of your favorite hotels, Andrew M! Your recommendation and compliments to our Team and our Hotel mean so much to us. We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. We look forward to welcoming you back again soon, Andrew M!
My husband and myself spent a very enjoyable evening at this Best Western. We were made to feel very welcome by Cathy upon arrival...she was very pleasant and helpful. Marla, the manager, was assisting and you could tell she was making sure we had everything we needed...we which did. We had a one bedroom with a kitchen....a wonderful room...wish we were staying longer so we could really appreciate the room. The breakfast was very nice, a great selection of hot and cold items. Jen was very friendly and efficient as we were checking out. We would definitely stay here again.
Thank you for being our guest Suzanne G! It was a pleasure having you stay with us! We appreciate you taking the time to share your wonderful feedback with us on Trip Advisor. Thank you for the wonderful compliments to our team, our hotel and our amenities! We are so happy you enjoyed an exceptional stay with us. We look forward to welcoming you back again soon, Suzanne!
It's literally an oasis in the middle of nowhere. If you find yourself anywhere near this area of Alberta, this is the place to stay for at least a hundred kilometres in any direction. It seems brand new. Very clean throughout and well-maintained. It's beside a gas station/convenience store, liquor store, and there's a steak house in the parking lot. It's right beside Highway 22. The free breakfast buffet had scrambled eggs, bacon, sausage, hash browns, 3 kinds of bread for toast, waffles, a selection of yogurt and fruit, pastries and more. A real added bonus. They gave me a bag with 2 free bottles of water and a bag of chips upon check-in. The rooms also seem brand new. My room came with a condo-size kitchen. The bathroom was spacious and spa-like. They have a great games room and BBQ patio but I never had time to use either. Free WIFI. Great cable TV. It was a great stay and it exceeded my expectations!
Hello Rick_on_the-Rock, Thank you for being our guest! It was a pleasure having you visit. My team and I are very happy you enjoyed you time with us Rick_on_the_Rock. It is a wonderful compliment to be called " an oasis in the middle of nowhere" , thank you so much for sharing this with my team and I. It means so much to all of us that you enjoyed an exceptional stay with us! If you every find yourself in the middle of no where once again, Rick_on_the_Rock, it will be our pleasure to welcome to back to our oasis!
Clean, great amenities, friendly staff, good size room, great breakfast. Highly recommended . The only thing that let the hotel down was the view out my window, which was looking right out to the back of a company who rented port-a-loos.
Thank you for being our guest, vickiboyle! We appreciate you taking a moment to share your feedback with us on trip advisor. I apologize that you guest room was overlooking the industrial yard next door to us. I have updated your reservation profile to request that your guest room never be facing the industrial yard. My team and I will do our very best to make sure you have a different view during your future stays with us. Thank you so much for your compliments to our hotel and our team. We appreciate your high recommendation, vickiboyle! We look forward to welcoming you back again soon!
Great place to stay! Very clean and great games room! We booked with trip advisor, but the deal was through, “get a room”. When we got to the hotel they said they were not able to put our cc through with the number that was given to them. So they charged us and said the other charge would not go through. I double checked a week later and realized my card had been charged from the hotel and get a room. I immediately contacted get a room and they cancelled their charge right away! I was very happy with the service they provided. I think the hotel didn't realize that get a room takes your info and charges your cc. Then they pay the hotel.
Hello Troy E, Thank you for being our guest. We are very happy you enjoyed our games room during your stay with us! I do apologize about the confusion with your booking. I appreciate you sharing this with me and have used your feedback to assist my team members in understanding how to process future reservation of this kind correctly. I am glad to hear "get a room" cancelled the charges right away, and provided you great service! Thanks again for taking the time to share your feedback, Troy E! We are very happy you enjoyed your time with us! We look forward to welcoming you back again soon!
I frequently stay here (1-2 nights a week) for business and I have never once thought of staying anywhere else. Debra, Cathy, Jen, Marissa, Robin, Lanie, Maria and all the members of the hospitality staff always ensure that my visit is better than the last. From the personal greeting at the front desk to the "thanks for staying" note on the desk, this hotel really is a home away from home for me. Have never had the continental breakfast but if its anything like the staff here, I have no doubt it is above your highest expectations. Keep up the great work and can't wait to stay again soon!
Hello Mat J, Thank you for being our guest! It is always a pleasure having you stay with us! We appreciate you taking the time to share your wonderful feedback on Trip Advisor. We are very honored that you think of us as your home away from home. Thank you so much, Mat J, for the compliment to our team, our hotel and our amenities! We are so happy you continue to enjoyed an exceptional stay with us! We look forward to welcoming you back again soon, Mat J!
I Have Stayed At A Lot Of Hotels & Motels While On The Road Working This Hotel Is Geared For The Working Man. Once You Walk In Your Are Greated With A Smile Cookies & Lemonade You Are Given A Gift Bag At Check The Rooms Are Great Very Clean Great Beds They Have A Great Breakfast Buffet Style The Golf Sim & Race Car Sim Are Alot Of Fun They Also Have Pool Talbe Fooze Ball Darts & BBQ For Use Pretty Good Gym All In All This Is A Wonderful Place To Stay Thanks To All THe Wonderful Staff For Making My Stay So Enjoyable ever Have I Been Treated With As Much Coutesy And Caring Anywhere Else Thank you All
Hello Joe B, Thank you for being our guest. We appreciate you taking a moment to share your wonderful feedback! It was a pleasure having you stay with us! We are glad you enjoyed your welcome gift and our lobby treats! Thank you so much Joe B for the compliments you provided our hotel and our team members. This means so much to all of us! We do hope we will have the pleasure of welcoming you back to our hotel again soon! Wishing you all the best!
For the past three plus years I have been staying at the Best Western in Drayton Valley for business about 4 to 5 times or more per month. The great service and amenities at this hotel are absolutely the best I have been provided with in all the years I have been staying in hotels whether for business of leisure. Everything is this hotel is welcoming with the friendly management and staff down to the very clean parking lot and entrance to the hotel. The rooms are very spacious and beautiful with almost soundproof walls that really helps one get a great nights rest. I recommend this hotel to anyone staying in the Drayton Valley Alberta area. Thank you for making my stay so comfortable and relaxing.
Hello My, It is a pleasure having you as our guest this past three years. Thank you very much for sharing your wonderful feedback with us here on Trip Advisor! The compliments you provided our Team and our Hotel mean so much to all of us, My. We are very proud to be called the "best" by you. My team and I are very happy you continue to enjoy a comfortable and relaxing stay with us. We look forward to being your "best" hotel for many more years to come. Looking forward to seeing you again very soon, My. Until then wishing you all the best always
when I returned to my room after a day of work I was pleasantly surprised with a small gift waiting for me. I had the cleanest room of the day. I've been at many hotels with my line of work and no one has left me a gift just for keeping my room neat. I will definitely stay at this hotel again. thank you to Jennifer who checked me in with very welcoming attitude. Marla the General Manager must be really liked by her coworkers because all the staff I met were very friendly. I recommend this Best Western Plus for your travel needs.
Hello spttndn, Thank you for being our guest! It was a pleasure having you stay with us, spttndn. We are very happy you enjoyed the small gift given to you by our housekeeping staff. Thank you for being our cleanest room of the day! We appreciate the compliment you provided to our Front Desk Service Agent, Jennifer and the rest of our team. This means so much to my team and I. We are extremely proud to be among your recommended hotels! It will be a great pleasure to have you visit us again soon, spttndn. Until then, wishing you the very best
I came in durung a rain storm and noticed instantly the hotel has issues with oil field wirkers bringing in mud so they have not only boot scrubbers but also booties.... wow what a great idea. Anyway I got disturbed by my credit card company when my card didnt work and after driving 450km in the mud rain and slop i was tired and grumpy.... the staff was so nice, understood and said for me to go on up to room relax and then later we will sort this out.... thats first class service. Now, when I walked in and saw a full kitchenette I Was thrilled.... after 6 weeks on the road I wanted to cook something and I did that night after the cc got fixed. The room was great. Large bath room, comfortable bed with big pillows, dark and quiet except for loud pipes out on the road but nothing earplugs didnt handle. The breakfast was the same sysco stuff but the big eating lounge was great. I never git to see the arcade room but i did use the laundry room and that was really good... in my own floor too. 5 nights here and i will be back and although there is a Mr Mikes in the parking lot next time ill bring more food to cook...... The staff made this a excellent rating.
Hello John S, Thank you for being our guest. We appreciate you taking the time to share your wonderful review of our hotel here on Trip Advisor, John S! We are so happy our team was able to make your day a bit better after a long day of work and travel. Thank you for all the compliments you provided our team members and our hotel. This means so much to all of us! We hope during your next stay you will have the opportunity to enjoy our games room and more cooking in your guest room kitchen! We look forward to your next visit John S!
Breakfast was good, beds are comfy, rooms are new and modern. Everything was clean. Staff are friendly, helpful and professional. Check in and check out pricess was smooth. Games room and F1 simulator was a nice touch.
Hello beaugboucher, Thank you for being our guest! We appreciate you sharing your wonderful feedback with us here on Trip Advisor. We are very happy you enjoyed your time with us. Thank you for the compliments you provided our team and our hotel. We are so glad you enjoyed a clean comfy room, friendly and helpful service from our team, and some fun in our much loved games room and F1 simulator! We look forward to welcoming you back again soon beaughoucher!
To be honest I didn't have super high expectations and I am pleased to state that I was very pleasantly surprised and very satisfied with my overall experience at this location. The staff were incredibly welcoming upon arrival and made us feel as if our business was truly appreciated and valued. It is a clean hotel and it was handy to have the kitchenette in our suite - especially staying there for three days (although would be nice to have a few other basics in the kitchen such as a strainer, scissors, etc). The entertainment lounge was great, however the virtual reality room (golf, soccer, etc) - while awesome in theory - the sensors didn't work very well and it was a bit frustrating and disappointing. The virtual race car one wasn't operational either, which was unfortunate as it would've been really nice to try (they should have more staff trained in this regard). But the rest the lounge with the pool table, foos ball, ping-pong table, large TV, etc. was great. While don't foresee another trip to that area for quite some time, if I do return we definitely would stay there and do recommend others to check it out.
Hello SDPandCGP, Thank you for being our guest! We appreciate you taking the time to share your feedback with us on Trip Advisor. Thank you for the compliments you provided our team and our hotel. We are very happy you were pleasantly surprised and satisfied with you experience staying with us. We very much value and appreciate your business. We do apologize you had issues using our virtual simulators and do appreciate you bringing this to our attention. I am sorry we did not get the opportunity to get these issues corrected during your stay. We appreciate your recommendation to fellow travelers and do look forward to welcoming you back if you should visit the Drayton Valley area again!
The staff were super friendly. I have not stayed in a cleaner hotel. The games room is fantastic and great to hang out in as a family. The hot breakfast was delicious. The wifi was surprisingly fast! Overall great hotel!
Hello mandyanderson, Thank you for being our guest. We appreciate you taking a moment to share your wonderful feedback! It was a pleasure having you and your family with us over the holidays. Thank you so much mandyanderson for the compliments you provided our hotel and our team members. This means so much to all of us! We do hope we will have the pleasure of welcoming you back to our hotel again soon! Wishing you and your family all the best!
My wife bought me a one night stay so I could play virtual golf. Well machine is so out of calibration that I quit after 2 holes. Waste of money and won't stay again. Definitely won't recommend this hotel to anyone
Hello G Patten First I would like to thank you for taking the time to provide us with your feedback after your recent stay. Your comments are appreciated and although we do our utmost to provide our guests with a positive guest experience, it was unfortunate that your stay was not as enjoyable as you had expected. I am sorry I was unable to speak with you directly and get a better understanding of the issues you had with the sports simulator. I will let you know that we did have Visual Sports do a complete maintenance on the calibration system and they we unable to find any faults. If you have any further information you would like to add that may help us to understand the issue you had with the calibration please feel free to contact me directly at 780.621.2378. I am happy to pass along your insight to Visual Sports. Thanks again for taking the time to share your feedback G Patten! Wishing you and your family all the best in 2018!
In town for Christmas eve celebrations and required a room. As this was the first Christmas for my fiance and I we were looking for a quite, private space. The king room was spectacular! Great kitchen amenities as well. We both loved the huge shower! Very clean and upscale accommodation - fit the bill perfectly!
Hello barrysJ938XA, Thank you for choosing to be our guest over the holiday season. It was a pleasure having you and your fiance stay with us, barrysJ938XA. Thank you for all the compliments you provided our hotel. We are so happy our king suite provided both of you the quite and private space you were looking for! Wishing you and your fiance all the best in 2018!
I was not impressed on dec 23 not having hot breakfest the front desk ladie told us ya no hot breakfast today there is cereal in the if you want . I didn't know it was okay to advertise hot breakfast “which there usually is here I've stayed here a lot” and then All of a sudden son as it slows down a bit shut hot breakfast down that was my only concern
Hello aaronthompson2017, Thank you for being our guest! We appreciate you taking the time to provide your feedback regarding your recent stay at our property. I am very sorry you did not have the opportunity to enjoy our hot breakfast during your stay with us. We felt due to our extremely low occupancy over the holidays to have no hot offerings and discount our room rate accordingly. Based on your survey, we understand that a discount does not replace this very important amenity. This will not happen again at our property. Thank you again for your feedback, aaronthompson2017. We look forward to providing you a better experience in the future.
The staff here is always nice and they try and accommodate for everyone. If you get the opportunity I recommend the race car simulator as well as the sport simulator both are wicked fun. They also have a nice big games room with plenary of things to do. They are very accommodating werher your travelling with the family or for business. There's lots to do and lots of good places to eat close to the hotel. There's even a good restaurant right across the parking lot.
Hello 149camb, Thank you for being our guest! We appreciate you taking the time to share your wonderful review here on trip advisor. Thank you for the compliments you provided my team member, I am so happy to hear you were provided great care by everyone! My team and I are very glad you enjoyed your time in our race car and sports simulator, 149camb! Your right, both are wicked fun! We all look forward to your next visit, 149camb!
Hotel staff where very accommodating and friendly during our hockey tournament stay. They handled several teams very well and kept the hotel fairly quiet at a reasonable hour. The games room was excellent, every kid found something to entertain themselves. The room was clean and in excellent working order. The kitchenette was great, everything you need was there. The sofa bed was used and found to be comfortable. Breakfast was great with options to suit a variety of eaters and those who sleep in - open until 10am.
Hello funeral2016, We appreciate you and your team choosing to stay with us during your tournament in Drayton Valley. It was a pleasure having you stay! Thank you so much for the compliments you provided our team, our hotel and our amenities. We are so happy you enjoyed your time with us! We look forward to having you visit us again soon, funeral2016!
If you're gonna stay in town for longer than a night, I strongly recommend this hotel with their kitchenettes. They also have a rec room to relax in and great breakfast The staff is friendly and they let you bring your pets in some rooms
Hello 366maximg, Thank you for being our guest! My team and I are so happy you enjoyed your time with us. Thank you so much for your recommendation, this means so much to us, 366maximg! We appreciate the great feedback on our rec room and our great breakfast. Thank you for the compliment you provided my entire team on their great service! Pets are family and are a very welcomed guest in our hotel. We look forward to having you stay with us again very soon, 366maximg!
One of the best hotels I have stayed in by far..... I was in a king suit and it was very nice, clean and comfortable. The breakfast was great and the games/rec room was a great touch for any down time. Would 100% stay there again if I'm in Drayton Valley.
Hello Chris C, Thank you so much for choosing to be our guest Chris C, we appreciate you taking the time to share your wonderful review here on trip advisor! My team and I are very happy you enjoyed a clean comfortable stay in you King Suite. Thank you for the compliment you provided to our breakfast attendant Fatima, she is so happy you enjoyed a great breakfast while staying with us! We are all looking forward to welcoming you back again soon, Chris!
A great place to stay....the people, the rooms and the breakfast are all top notch. Kathy and Marla always make you feel welcome. The rooms are big with lots of space for getting work done. The pillows are the best I have ever seen at any hotel. Breakfast is always delicious with lots of variety. One of my favorite hotels to stay in when I am working.
Hello Rob H, It is always a pleasure for my team and I to have you visit, Rob! Thank you so much for taking a moment to share your wonderful feedback on our hotel here on trip advisor. I appreciate your compliments to Cathy and the rest of our team, this means so much to us Rob! Thank you for complimenting our breakfast, our breakfast attendant Fatima works hard each day to ensure you and all of our guest enjoy her service. We are happy to be one of your favorite hotels while your away from home working, you are most definitely one of our favorite guests! My team and look forward to your next visit, Rob H!
Great hotel, great staff always friendly, rooms are set up very well for people staying for extended time. Hotel is full of activities to occupy your time in the evenings and is close to several restaurants for dinner.
Hello paulsT4206YQ, Thank you so much for being our guest! We appreciate you taking the time to share your wonderful review on trip advisor. My team and I are very happy you enjoyed your time with us, paulsT4206YQ. Thank you for the compliments you provided my team members and our hotel. We are so pleased you enjoyed your guest room, our hotel activities and great service during your stay! We look forward to welcoming you back again soon, paulsT4206YQ!
i was up in Drayton Valley for business and stayed at this Best Western. What a great Hotel, the room I had was huge! Very clean, bright and new. The service at the front went out of her way to make sure I knew where to eat and the amenities of the Hotel. There is no pool but with all the things to do like the golf simulator, hockey table etc. there is lots to keep you occupied. The bed was very comfortable and the pillows were great as well. The room is well laid out and my room had a great kitchen with everything you need to make make a meal or snacks. Its not the lowest priced hotel in Drayton Valley but when you consider the size of the rooms and the quality of the breakfast and the great service that you receive its definitely worth every cent. You really get what you pay for. I would like to thank Marla and her staff for making my business trip to Drayton Valley so much more comfortable for me. I would definitely stay with them again on my next trip.
This was our 5th time staying in this hotel over the last three years and we'll never stay anywhere else. The rooms are spacious, clean and comfortable. The complimentary breakfast varies a bit every day which is great for longer stays. The staff are very friendly and remember us each visit.
Hello Laura S, It is always a pleasure having you come and stay with us, Laura S! We are so happy that you and your family members continue to enjoy our hotel! I appreciate you always taking a moment to share your wonderful feedback with us. Thank you so much for all the compliments you have provided our hotel and our team members over the years! We look forward to welcoming you back again soon, Laura S. Until then many blessing to you and your family, from all of us!
This hotel is new. The rooms are unusually large and well designed. The breakfast was very good, giving a nice choice of items. The staff was very pleasant and helpful in answering questions about services available in the area. Would definitely stay there again.
Hello MGmama, Thank you for choosing to be our guest. We appreciate you taking a moment to share your wonderful review on our hotel! We are very happy you enjoyed our breakfast selection and the pleasant and helpful care received from our team members. We look forward to welcoming you back again soon, MGmama!
Totally enjoyed my stay at the Red Deer Best Western, multiple times, Drayton Valley Best Western, Wetaskawin Best Western, Edson Best Western was not able to provide us with a room as they were full ... had to use another hotel.
Hello R9418HMpatriciaf, Thank you for being our guest! We appreciate you taking a moment to let us know how much you enjoy staying in our hotels! Thank you for your loyalty to our hotel family, R941HMpatriciaf, this means so much to each one of us! Wishing you safe travels to your next Best Western Hotel! We look forward to welcoming you back to our hotel soon, R9418HMpatriciaf!
We had no booking when we dropped in to check prices in Drayton Valley. The girl at the front desk went out of her way to welcome us and to find the best fit for our needs, so we didn't even try anywhere else. Our room was spacious, and clean. Having a suite was wonderful, a real treat, and the price was very reasonable. We had company drop in and really appreciated the extra room. The bathroom is well supplied with a traveler's needs too. The breakfast offerered a variety of cooked and cold foods which allowed us plenty of choice. There is a restaurant adjacent to the hotel which made it so easy to grab supper without having to search for a place to eat. I highly recommend this hotel.
Hello judyl154, Thank you for being our guest judyl154! We are so happy you enjoyed a wonderful stay at our hotel! Thank you for taking a moment to share the exceptional care you were provided from our team. This means so much to all of us. I also appreciate that you took the time to send me a private email full of wonderful compliments on our hotel and our service team! This does not happen often, I want you to know how much it meant to me to share your words with everyone on the team! Thank you for highly recommending us here on Trip Advisor, it is wonderful guests like you sharing your experience that help us continue to stay focused on exceptional customer care and keep us number one in our market! We wish you the very best judyl154 and look forward to welcoming you back again soon!
Not only is this place over the top fancy but the breakfast will totally knock your socks off!! They served everything from delicious fresh fruit to nice, crisp bacon, an array of muffins and cresants, pancakes, waffles...even warm tomato beans...anyways you get the drift, too many items to mention. The room was beautiful and comfortable too!!
Hello Camilla J, Thank you for being our guest, Camilla J! We appreciate all the wonderful compliments you provided on our complimentary breakfast offering! We try our very best to ensure we offer a wide variety of items suitable for everyone. We are so glad you enjoyed it! We are very happy you heperienced a comfortable stay in your guest room! Thanks again for sharing your feedback with us, Camilla J. We look forward to welcoming you back again soon!
We were recommended this hotel by our co-workers. I was on a business trip with a co-worker. The hotel had a great breakfast and awesome rooms for a decent price! We were very happy with it. They also have a race car simulator, which was cool but the graphics made me feel dizzy/sick. If I hadn't felt sick, I would have raced longer! I'd totally stay here again, just next time I'd play foosball! :-)
Hello Jennifer H Thank you for taking your co workers recommendation and choosing to be our guest while working in Drayton Valley. We are so happy you enjoyed your stay and appreciate all the wonderful feedback you provided to us here on Trip Advisor! We are glad you took the time to try our race car simulator! It is very cool, but intense and you are not the first to experience dizziness from the graphics! We look forward to having you stay again and enjoy our other games room amenities, Jennifer!
We recently stayed here when we did the DV100 Event. Although this hotel was not one of the event hotels, it did have the best Trip Advisor ratings...so we booked! Check-in was fast and easy - although the clear did not mention anything about the breakfast that was included, we had to find that out from some friends who were also staying there. Room was clean and modern. We were surprised how clean they've managed to keep everything given it appears they have a lot of rig-type clients. Breakfast was disappointing. Their oatmeal machine did not work. And the granola was stale. The staff was very pleasant and helpful, but we've stayed at similar type places and had better breakfast experience. Beds and pillows were very comfortable. We would stay here if we ever go back to DV.
Hello Jimmy3423, Thank you for being our guest! We hope you enjoyed success during the DV100 Event! We are very happy you found our hotel to be clean and modern. We appreciate your feedback regarding our breakfast offering and are very sorry the oatmeal machine was not working during your stay. Thank you for the compliment you provided our team, Jimmy3423. We are happy you found our team members pleasant and helpful during your stay. We look forward to welcoming you back again soon, Jimmy3423!
Really nice place. Very clean and friendly. Breakfast was good - loved the healthy choices they had - especially the pancake batter. Even though lots of workers stay at the hotel there were boot covers and cleaners provided for them at the front door.
The breakfast offers salsa and little green onion rings! (bingo for me!). At first my kids were disappointed because there is not pool at this hotel but once they try the sports simulator room and all the games at the game room they forgot about it! The lady at the front desk gave goodie bags to each of my kids at the check out... my kids were soooo happy and I was very impressed!. They upgrade our room without hesitation because my husband as Diamond Select Level (I mentioned this because very often in other locations they do not care about your level). Overall, awesome experience! Thanks!
We stayed here during our evacuation from Williams lake due to wildfires. Room was comfortable and breakfast was good. Lots of room to park even with a trailer The front desk staff very friendly . Would stay again.
Staying in Drayton Valley for business, stayed at the Holiday Inn for a few weeks and then changed over to the Best Western. Huge difference. The Best Western is the only place I will stay when I am in Drayton Valley. Rooms are very nice, staff is excellent!
Great hotel with very clean rooms, helpful staff and free hot breakfast. Instead of a boring evening in the hotel or going for "wobbly pops" I spent hours on the golf simulator,. The race car simulator looked like great fun and it is on my list of things to do on my next trip.
Hello edwardk621, It was a pleasure having you as our guest! Thank you very much for providing this wonderful review on our hotel! We are very happy you enjoyed your room, great service from our team and our sports simulator. Much more fun than "Wobbly Pops", I agree! We look forward to having you back soon to ride the race car simulator, it is great fun! We will look forward to hearing your feedback on this too, edwardk621! Until then, we wish you the very best always!
The attention to detail at this hotel was phenomenal!! All BW are not created equal and they could all take a lesson from this location. From the Games room to the Breakfast to the staff - All superior!! Most places i visit i think I will check out a different chain next time - not here - will definitely stay here when back in Drayton Valley. If I had to offer any constructive criticism it would be that I missed having bacon at the breakfast buffet :) (there was sausage and ham - just no bacon)
Hello lisangeorge, Thank you for being our guest! We really appreciate you taking the time to share your great experience at our hotel on trip advisor! I am sorry you missed bacon on the menu the day you stayed. We do change our menu daily but do try to ensure bacon is on the menu at least three time per week. It is a favorite choice with all our guests! We are very happy you enjoyed our hotel and received great care from our entire team. It will be a pleasure for all of us to welcome you back again soon, lisangeorge!
Would recommend the Best Western in Drayton Valley to anyone, fair value with very clean rooms and possibly the most comfy bed/pillows. Located close to all a travelers needs for vehicle and close to restaurants as well. R
Hello 940ronw, Thank you for choosing to be our guest while visiting the Drayton Valley area. We are very glad you enjoyed your stay with us! We appreciate being your hotel of choice in Drayton Valley, this means a lot to us! We look forward to welcoming you back again very soon, 940ronw!
Love this Hotel. Every detail was superior. Thought we might miss the pool - but we LOVED the Game Room and the Breakfast was better than most. CLEAN, Friendly staff, attention to details, wonderful experience. I usually feel that I need to check out other hotels on my next trip - not this time! Will def return. All 'BW' are not created equal - others could take lessons from this one.
Hello Lisa D, Thank you so much for being our guest, Lisa! We are so happy you and your family enjoyed a wonderful experience with us! Thank you for the compliments you provided our hotel and our team members. It means so much to each and every one of us to be considered the BEST Best Western by you! We look forward to welcoming you back again soon, Lisa D!
Really enjoyed the hotel. It was clean and the beds were very comfy. The Breakfast was really good and lots of options. The staff are very friendly. Late checkout can be an issue - but I understand why. It would be great if they had a pool but the games room is a very good way to unwind after a tournament.
Hello tammyf276, Thank you for being our guest! We really appreciate the compliments you provided our hotel and our team members! We are so glad you enjoyed our breakfast and found some time to unwind in our games room during your visit. Once again Thank you, tammyf276, for providing this wonderful review on our property. We look forward to having you and your family stay with us again soon!
A very nice hotel. The décor is so nice. The staff are very friendly and informative. My daughter and I were staying there the night before her wedding and staff made sure we had everything we needed and we had a check out time extended 1 hour which was so helpful. Made her day even more perfect. Highly recommend this hotel.
Hello Y272CSteresaw, Thank you for being our guest! It was a pleasure having you and your daughter stay with us during this very special time. Thank you for the great compliments you provided our team and our hotel, this means so much to us! We hope you day was all you dreamed of for your daughter and you! Wishing you and your family the very best always, from all of us at The Best Western Plus in Drayton Valley.
This is by far the best place to stay in Drayton Valley. The overall quality of the rooms, amenities and level of service are unmatched in the area. This is the best Best Western that I have stayed at in Western Canada.
Hello Trevor B It is always a great pleasure having you visit us, Trevor. Thank you so much for taking the time to share your great experience with us on trip advisor! We appreciate your wonderful compliment to our hotel and all of our team members, this really means a lot to us and we can not thank you enough! We look forward to welcoming you back again very soon, Trevor B
You would pay $400+ a night in any west coast city for a stay like the Drayton Valley BW. The value is superb! Staff are amazing! Breakfast is fantastic with so many healthy choices. The rooms were super clean and very comfortable.
Hello D8722GKronp, Thank you so much for being our guest and providing us this wonderful trip advisor review! We are so happy you enjoyed superb value, great care from our entire team, a fantastic breakfast and a super clean and comfortable guest room. What a great compliment, to be compared to a west coast city hotel! This means so much to us, D8722GKronp, thank you so much! We do hope we get the opportunity to welcome you back again, should your travels bring you back to the Drayton Valley area, it would be our pleasure to have you stay once again!
This is by far the most welcoming hotel I've stayed at. Great breakfasts, fast internet, bachelor sweet type rooms, comfortable beds, warm hospitality and great games room to pass the spare time. The staff takes the time to learn your name and actually remembers it.
Hello C L, On behalf of my entire team, Thank You, for taking the time to review us on Trip Advisor, C L. We appreciate your positive feedback and are very happy to hear that you enjoyed your stay with us. As a team we appreciate each guest that chooses to stay with us, and very excited to welcome you for the first time and each time after. We look forward to seeing you again very soon C L
This hotel is 2.5 years old. We arrived to a very pleasant receptionist. Our suite was excellent with a good bed, many pillows, and all amenities working. The best advice for anybody staying at this hotel is ask for a room on the backside. Being at the front, there was noise from trucks starting up early in the morning. The fitness centre was adequately supplied with machines and even a massage chair. Though there is no pool, the games room was a really great idea that we had never seen in any BW hotels we had visited in the past. The breakfast room had a great selection of both hot & cold items & the sitting area was very well laid out. We would highly recommend this hotel.
This hotel is more than excellent value for the money. The suites are large and furnished very nicely. The internet is pretty quick. A short walking distance out the front door to a steak house and a liquor store.
The suites in this hotel feel like a second home. They are comfortable and well appointed. The staff are friendly and helpful. Best of all the games room is a great place to spend the evening. I can also recommend the restaurant across the parking lot. The food is great and the management and staff care. I'm up in Drayton Valley on business quite often and this has become my home away from home.
We've stayed at the Drayton Valley Best Western four times now and wouldn't ever considering staying anywhere else. The staff are extremely friendly and helpful. The rooms are large and comfortable with everything you need. I usually grab a complimentary cookie from the lobby and there is always coffee available in the breakfast area. The breakfast itself is extensive and there are different hot selections everyday.
This hotel by far exceeds any hotel in Drayton Valley the staff are very helpful and eager to help you. The hotel is in a great location and easily accessible. The rooms are spacious and clean. Also there is a great games room and fabulous simulators to keep you entertained.
Hello John A, Thank you for being our guest, John! We appreciate you sharing your wonderful experience with us on Trip Advisor! It means so much to us that you received such great care from our entire team! We are so glad you enjoyed your guest room, and were entertained by our games room and fabulous simulators! We look forward to welcoming you back again soon, John A!
I couldn't have asked for a better place to stay. Was just for one night since I'm a business traveler... wish I could have had a few days here. Nascar Simulator... golf simulator rec area... this hotel and the staff are 2nd to none.
Hello Paul T, It was a great pleasure having you visit us. Thank you so much for taking the time to share your great experience with us on trip advisor! We appreciate your wonderful compliment to our staff, this really means a lot to us to be held in such high regard by you! We are so glad you enjoyed out games room, sports simulator, and formula1 simulator. It means so much to us to be called the "Best Hotel in Canada", we can not thank you enough! We look forward to your next visit, Paul T, we do hope you get your wish to stay a bit longer!
Great stay, fantastic breakfast. No pool or hot tub. Great exercise facility and the best games room. Close to Tim Hortons and gas stations. Busy during the week with the oil companies in town. Next to Mr. Mikes and the liquor store.
Hello Stuart71, Thank you for choosing to be our guest while visiting Drayton Valley! We appreciate you sharing your wonderful feedback with us on trip advisor! We are so happy you enjoyed our games room, our exercise facility and the location of our hotel to some really great town amenities! We look forward to welcoming you back again soon, Stuart71!
Stayed here for work again and there is no where else I would stay in Drayton Valley. The staff are so friendly and welcoming, check in is impossibly fast and the rooms are comfortable and clean. The staff was even thoughtful enough to let us know what channel and what time the NHL playoffs were on when we walked through the lobby after a long day of work.
Hello Pukewild, Thank you for being our guest once again, Pukewild! We appreciate you always taking the time to share your wonderful feedback with us on trip advisor! It means a lot to us that you continue to enjoy our hotel, our staff, and our amenities. We are so happy that you experience thoughtful care during you stay and it made your long day at work better. As always we look forward to your next visit, Pukewild!
Best place in drayron Valley that I have stayed at over the years. My kids really like the breakfast and games room. Definitely will stay again on our next family gathering. Nothing to complain about at all.
Hello R8472Awgregr, Thank you for being our guest, during your family visit to Drayton Valley. We are so happy you and your family enjoyed staying with us! We appreciate you taking the time to share your wonderful feedback with us. We look forward to welcoming your family back again for your next family gathering!
The bed in this hotel was worn out already with the hill and the valley. The room had a strong odor of cigarette smoke. Window didn't open wide enough. All the rest of the amenities were fine. Might want to sweep the parking lot too.
925ronaldw thank you for choosing to stay at our Hotel. On behalf of the entire Team, we would like to apologize to you that we did not provide you with the experience you've come to expect from us. We were happy to hear you say that you were satisfied with our amenities. I do want to assure you that we are a 100% smoke free building. We will be investigating further the issues you experienced with the bed in your guest room. It is true that we are a newer hotel, 2 and half years old now, Our custom made beds do hold a 10 year warranty and will be replaced if nessasary. We count on guests like you letting us know any negative issues experienced with our product while staying with us so we can get them corrected for you and our future guests. We hope that you will return so we can provide you with a Superior Guest Experience next time. You can contact me directly if you should have any issues during your future stays with us, Ron and I would be happy to do all I can to ensure you enjoy a more positive experience.
The hotel amenities & staff at this hotel are second to none & the value For the price I s more than reasonable!! I would highly recommend if your in the area & need a place to stay, you make this your first choice as you won't be disappointed
Hello hernyr2017, Our entire team would like to thank you sincerely for sitting down and taking the time to write such a positive and wonderful review of our Hotel, our Amenities and our Staff. It means so much to us to be held in such high regard by you, hernyr2017 and we appreciate you taking the time to share your wonderful experience on trip advisor. We look forward to having you as our guest again very soon, hernyr2017
Very clean hotel with awesome staff that care. Breakfast ladies are the nicest people ever. Overall cleanness of the hotel is excellent. Lobby offers a variety of food to buy if you dont want to out. Awsome!
Hello 123456764, Thank you so much for choosing to be our guest and for sharing this wonderful feedback on your stay with us! I am so happy you found our hotel clean and enjoyed the convenience of our hotel suite shop. We do have a great staff who cares very much, Im so glad this made your stay awesome! We look forward to your next visit 123456764!
Newer very clean hotel , we had a two bedroom that was nice. Great games room. We enjoyed our time here , no rooms are more or less convenient or desirable for quietness etc... . The only off putting thing about the hotel was oilfield workers that were staying there were doing drugs in the parking lot , completely not hotels fault but still very off putting. My son and I were there for a Hockey Camp and besides the oilfield worker thing found the Hotel great.
Hello Brent M, Thank you for being our guest and for sharing your feedback with us on Trip Advisor. We are very happy you found our hotel clean and enjoyed your two bedroom guestroom suite. We are glad you and your son found some time during the Hockey Camp to enjoy our games room. We look forward to your next visit Brent M!
We stayed there this past weekend for a hockey tournament. From the time of reservation to check out we had a wonderful experience. The hotel is beautiful. The front desk staff always had a smile on their face and were always friendly and answered any questions we had. For those travelling with a dog they have doggie treats. There were fresh cookies at the front counter at check in...and filled all weekend. The rooms were large and spacious. We didn't realize our rooms had a mini kitchen which was a bonus. It was nice to have a bigger fridge with freezer. There's two burner stove top and microwave. The microwave actually is like an oven as well. There isn't a bath tub but stand up shower in the large bathroom. The games room is awesome for teams, families or individuals. The work out room is fantastic with a nice variety of machines and weights. The bonus is the massage chair! This is a must do thing! The breakfast in the mornings was amazing. The lady working both mornings ways greeted us with a friendly smile and good morning. The food selection was huge...from fresh fruit, eggs, meats (they rotate but we saw sausage/ham then bacon/ham, waffle maker, a pancake waffle maker with lots of toppings, cereals, breads/bagels & pastries! Seriously probably the nicest breakfast selection. The breakfast sitting area was large as well. We sat after breakfast and socialized which is as nice. We would absolutely stay there again in back in the area!
Hello alitrem, Thank you so much for sharing this wonderful feedback on your team stay with us. We are so happy you and your team members enjoyed a wonderful experience! We very much enjoyed having you and your team stay with us and look forward to having you visit again next hockey season!
Very nice kitchenette room, private bedroom, friendly staff, breakfast & coffee could use some improvement, fruit basket a little weak, lots of parking, overall I felt we got good value for the rate we paid.
By far the best hotel has ever offered in way of amenities and entertainment. Cheaper to book night here and play virtual golf then it would be to play 3 hours in Edmonton!!! Oh and the rooms had 50inch flat screens...amazing standup showers.
Hello Shawn S, On behalf of my entire team, Thank You, for taking the time to review us on Trip Advisor. We appreciate the positive feedback and are especially happy to hear that you enjoyed our unique list of amenities. As a team we are very proud of our hotel, and very excited to welcome each guest that stays with us. We look forward to seeing you again very soon, Shawn!
When travelling for business or pleasure the stay at the Best Western in Drayton Valley is a must, the room and hotel is super clean and inviting, the staff are very friendly and outgoing and make you feel like part of the family. Mr. Mikes right in the same parking lot makes it convenient to grab a nice dinner and the complimentary breakfast buffet the hotel provides has numerous choices and is constantly refreshed.
Hello Fred N, Thank you so much for being our guest and taking the time to review us on trip advisor. We are so happy you were pleased with our list of amenities and found our hotel super clean and inviting! Thank you for the compliment you provide the staff, it means a lot to us that you experience exceptional care from our entire team! We look forward to welcoming you back again soon, Ali Y!
Excellent hotel and super staff. Mini suite room with full fridge, counter top stove, dishwasher, microwave and walk-in shower. Hot buffet breakfast includes was great. Do not recommend Mr.Mikes restaurant beside hotel ... expensive and only average food and staff.
Hello Bill K, On behalf of my entire team, Thank You, for taking the time to review us on Trip Advisor. We appreciate the positive feedback and are especially happy to hear that you enjoyed our in room amenities and our hot buffet breakfast! We know how important both can be when travelling away from home! We look forward to your next visit Bill K!
I've been staying here twice a week for over a year now and it's my home away from home. The staff is very friendly and commitment to excellent customer service. The rooms are very clean and comfortable. Games room and gym are a nice touch. If you stay away where in drayton valley this is the place
Hello Lonnie C, Thank you for taking a moment to provide this wonderful feedback on our hotel. We appreciate your loyalty to our hotel over this past year and always look forward to your weekly visits! It means a lot to all of us to be considered your home away from home and we look forward to being your place to stay for many more years to come!
The hotel was nice to stay at. Great breakfast, helpful staff, and awesome rooms (kitchenette inside). Decor was appealing, and the fitness centre is a step up from many other hotels with a "fitness centre."
Hello Chris F, Thank you for being our guest and providing this wonderful feedback on trip advisor. We are so happy you enjoyed your guestroom and found our staff to be helpful during your stay! We are also very pleased you found our fitness center a step up. We look forward to having you stay with us again very soon Chris F!
We checked out today after two nights in this terrific accommodation. The rooms and public areas were very clean, linens were excellent and the beds were very comfortable. Our room had a kitchen with all the necessary supplies, it looked great even though we didn't use it. Next time! The games room was a hit, we loved it, especially the simulator. Jennifer helped us check in and was extremely helpful during out stay, Thanks!! Thank you Drayton Valley Best Western for being a sponsor of the Drayton Valley Thunder Hockey Club, otherwise we might not have known about you!
Hello Lael P Thank you so much for choosing to be our guest while visiting family in the area. We appreciate this wonderful feedback on our hotel and are so happy you enjoyed you stay with us! We are also pleased you received exceptional care from our guest service team member Jennifer! We are extremely proud of our local Thunder Hockey Club and will continue to offer all we can to ensure their success, I also thank them for bring you to us! We look forward to your next visit, Lael P and hope we can get you in to try our Formula 1 simulator!
I have been staying at this hotel during work since april. The hotel is very nice and clean. The rooms are spacious and have kitchens in them. The beds are comfortable and the maid service is great. The hotel is nice and quiet at night and even in the daytime when im sleeping due to night shift at work. There is a free breakfast included. There is everything there; oatmeal,cereal,yogurt. Coffee tea juice. There is also plenty of hot food like eggs bacon sausage ham and hash browns. There is also a games room and state of the art sports simulator which is a great feature. The front desk staff are amazing. Its always nice when you come back from a long day at work to see the big smiles on the girls at the front desk. They are very helpful with anything you may need. I highly recommend this hotel to anyone looking for a one night stay or long term.
Hello Vactionbug_10, Thank you so much for being our guest and providing this wonderful feedback on your extended stay at our hotel! We are so happy you enjoyed your guest room and our list of unique amenities! What means the most is that our "big smiles" meant so much to you at the end of a long work day. I assure you that you have brought may smiles to all of us! We will miss you and hope that your travels will bring you back to our area again very soon!
Stayed here with my family for a couple of days. We saw it didn't have a pool or water slide but had a games room and sports simulator so we thought we'd check it out. So glad we did! The Queen Suite was very nice with lots of space and a pull out sofa bed for our two kids. The free breakfast was the best I've had at any Best Western in Western Canada. Lots of selection including an Instant Oatmeal machine. The games room had a Foosball table, Pool table, Ping Pong table and my kids fav a Table Top Hockey Game. But I loved the simulator. I played Golf with the supplied clubs, football, hockey, baseball & soccer until my arm hurt from throwing footballs & baseballs. The only thing I didn't get to try was the race car simulator in a separate room. You need to be trained on it by the manager so I'm guessing it's not your typical arcade game. I will go back and check it out. I recommend this hotel for anyone who's travelling in the area.
Hello Dale S, First of Thank you on behalf of our entire team for choosing to spend some family time with us! We are so happy you and your family enjoyed our games room, our breakfast and your guest room! It means a lot to us to be rated so high within your choice hotels in Western Canada. I would be happy to arraign training for our Formula 1 race car on your next visit. I'm sorry we were not able to provide this during this visit. We will be very pleased to have you and your family stay with us again very soon!
The entire hotel staff was very friendly, courteous and accommodating, they strive for perfection and customer satisfaction. Hot Breakfast was good and the selection was plentiful enough. Very impressed with the sports center and the massage chair including the cleanliness on this property. I highly recommend this location.
Hello vincentdW6723BR, Thank you so much for choosing to be our guest and for providing this wonderful review on our hotel! Our team goal is to provide our guests with an exceptional experience each time they visit us. "Impeccable Service" means so much to us when the feedback is provided by guests like you who stay at many hotels throughout the year. We look forward to having you visit us again VincentdWBR
I have been staying at this Best Western whenever I would come to visit my family; in particular, my mother. I've always been impressed with the cleanliness and friendliness of the staff, but never more so than when I booked a stay this past Thursday for two days to attend my mother's funeral. I had suggested to other family members to stay here and they were all super impressed with everything. When my husband and myself got to the room, we found a Sympathy card had been left for us. The General Manager, Maria Wile, had signed it and so had ALL of the staff! An incredible step above and beyond in customer service!
Hello R0nandlinda, Thank you so much for being our guest and for providing this wonderful trip advisor review! We have enjoyed having your visits throughout this past year and a half while you spent time with your Mom. We were so sorry to hear of her passing. We are glad we could bring a bit of comfort to you and your family during this difficult time. Wishing you and all of your family the very best always.
Very nice hotel, with great staff, amenities, internet, and comfortable bed. There is also a great fitness facility in the main floor and a shop with snacks and food. This location would also be perfect for families who have kids.
Hello Ali Y, Thank you so much for being our guest and taking the time to review us on trip advisor. We are so happy you were pleased with our list of amenities and found our beds comfortable. We know how important it is to get a good nights sleep! Thank you for the compliment you provide the staff, it means a lot to us that you experience exceptional care from our entire team! We look forward to welcoming you back again soon, Ali Y!
What an amazing hotel. I only had the pleasure of staying 1 night but it was amazing. I stay in about 40 hotels a year and this one has been my favorite. Travelling alone sucks but when you can unwind after work with a round of golf or throw a football at a screen, it makes the stay that much better. The staff were amazing as well from check in to check out.
Hello Justingenest, Thank you for being our guest and providing this wonderful feedback on your stay with us. We are so happy you enjoyed our unique list of amenities during you stay. It means so much to us to be held in such high regard by you, who stays in so many hotels in one year! Thank you so much for this wonderful compliment! We look forward to welcoming you back again soon, Justingenest!
This was our second time staying here and we will come back again. The rooms are clean and spacious; the beds comfortable. Jennifer on the front desk is very pleasant and helpful. The complimentary breakfast is standard but totally adequate. There is a new restaurant right beside the hotel that's very good for lunch or dinner.
Hello Laura S, Thank you so much for being our guest and taking the time to review us on trip advisor. We were so happy to have you with us while you spent time visiting family in the Drayton Valley area! We are pleased you found your guest room to be clean and comfortable and experience exceptional care from Jennifer and the rest of our team. We look forward to welcoming you back again soon, Laura!
What an amazing Hotel, very high quality and service a must visit. The Hotel employees where friendly and accommodating. This location has an awesome cardio & weight training gym. The family game room includes Foosball, Air Hockey, Driving simulator for those young newbies and best of all a professional golf simulator that converts into soccer, baseball & cricket. All the required sports equipment is provided. Looking forward to my next visit. :-)
Hello K1276MNtodds, Thank you so much for being our guest and taking the time to review us on Trip Advisor! We are so happy you enjoyed your stay with us and receive a quality care that exceeded your expectations. We are looking forward to welcoming you back for more fun, play and relaxation! Until then all the best to you and your family!
Stayed for 2 nights with a Peewee hockey team. Hotel staff were amazing! Completely catered to our team. The games room was far better than a pool. Kids had so much fun and were entertained the entire weekend. Parents had a blast as well! Hotel was incredibly clean, hotel staff were incredibly accommodating. Highly recommend staying here!
Hello Shelly B Thank you for being our guest! It was a pleasure having your team stay with us! Thank you for all the compliments you provided The Best Western Team and the Hotel Amenities, we are so happy you had such a blast! We are aware that as a hockey family you stay in many hotel through out the year, it means so much to us that you rank us as one of the best! We look forward to having you visit again, when your travels bring you to Drayton Valley!
My stay here was extended from a few weeks to four months. Our room felt like a Condo... Staff were friendly and accommodating. Lots of extras and features unique to this hotel. in 120+ nights - never had a bad experience.
Thank you Dan for being our guest and taking the time to write this wonderful review on trip advisor! We really enjoyed having you and your wife stay with us and are pleased you both enjoyed all our hotel has to offer. We appreciate being the first to welcome you to your new home in Drayton Valley and hope you do stop by to visit often!
Our extended stay here has ended and I can honestly say I am so very impressed with this hotel. Our kitchenette was roomy and clean (and, bonus, a dishwasher and convection microwave!!!!) and the staff was always friendly and helpful. We had our dog stay with us and this is the first hotel we have ever stayed at where she was not barred from any area except, of course, the dining area (she was even allowed to join me in the exercise room ). Tasty breakfast with a great selection, the Nascar simulator is awesome and I could go on ......but, in a nutshell, they really seem to have thought of everything to make the guests feel comfortable and I would not hesitate to recommend this property :) :)
Teresa, on behalf of my entire team it was a great pleasure having Al, Penny and you stay with us! Thank you so much for all your positive feedback both during you stay and here on trip advisor. All three of you have become like family to us, We look forward to hearing how your first trip to West Edmonton Mall was! Wishing all three of you safe travel home and cant wait to welcome you back again! PS: Give Penny lots of love from her Best Western Extended Family!
I generally rate this hotel at a 5, however I'm only rating it at a 4 this time. It seems the "new" novelty of this hotel is wearing off. The staff is still fairly friendly but the atmosphere seems to have changed, maybe with the ups and downs of the economy? Upon check in, my room was clean however the couch was pulled out from the wall and one of the night stands was in the middle of the bedroom; I guess the cleaning staff forgot to put everything back.....at least I know they were cleaning the room. The hallways, corridors, elevators, etc., seem to be dirty, like nobody has vacuumed or cleaned anything in a long time. Fairly disappointed with the breakfast; every single morning, all of the breakfast items were cold (eggs, sausage, ham, etc.). The breakfast area wasn't very clean; dished stacked up in the dish pan, tables not wiped down after somebody eats, etc. This "is not" typical of this hotel; Marla and the staff do an exceptional job at keep this place "top notch" and making you feel at home. It just felt like none of them really cared anymore; like I mentioned, the "new" novelty has maybe worn off.
Hello Bob S Thank you so much for being our guest and sharing your feedback with us. I am so sorry to hear your stay did not met what you've come to expect of us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and our guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 780.621.2378.
I love staying here because the staff are so friendly. The front desk is always helpful and made sure that a package I was expecting got to me quickly and they even offered to help bring my bags to my room which is above and beyond I would ever expect. I had an extended stay and the person running the breakfast in the morning was kind enough to make suggestions to make a more customized breakfast.
Hello Pukewild, Thank you so much for coming to visit us again! I am so happy to hear you received exceptional care from the entire Best Western Team! I am pleased you enjoyed the new selections we have added to our morning breakfast. I appreciate you taking a moment to share your experience on Trip Advisor, your feedback helps us to continue improving each guest experience. Cant wait to welcome you back again, Pukewild!
I thoroughly enjoyed my stay here. Everything is in excellent shape and the rooms are big and bright. Staff is very friendly and easy to talk to. The snack store is well stocked and coffee is always on. Staying here next time I come.
Hello Judy F, Thank you so much for being our guest! I'm so pleased your room exceeded your expectations and made you comfortable during your stay with us! Our guests are like family and we look forward to welcoming you back soon, Judy!
I've been staying at this hotel since May and it is one of the nicest hotels with the friendliest people I've ever stayed in. The staffs kindness and generosity make it feel like home. They are always willing to help and accommodate you the best they can. Couldn't ask for a better place or better people :)
Hello JSattaur, it is always a pleasure having you as our guest! Thank you so much for taking the time to compliment the staff on their commitment to exceptional guest service. We look forward to welcoming you back in the New Year!
I was surprised at how clean and well kept the hotel was,the night shift, Robin and Marissa were absolutely hysterical, they tried to quickly tell me about the amenities the hotel had to offer but were understanding that I was ready for bed. Breakfast wasn't ready by the time I left but Tim Hortons was right across the street.
Hello Mattmac123, Thank you for being our guest and taking the time to write about us on Trip Advisor! I'm please to hear you were treated with great care from Robin and Marissa. I hope you will have the time to enjoy some of our great amenities during you next stay with us Mattmac123. We look forward to welcoming you back again soon!
Very nice new hotel, rooms are very spacious, and the kitchen facilities in each room are great. Spend alot of time here due to work. Staff is very freindly and helpfull. Breakfast bar is well stocked, with many choices. Racing simulator is fun. Please find a better TV system !!!! I hope to get back there ...
Hello Ian L, Thank you for being our guest and taking a moment to review us on Trip Advisor. I'm so happy you found our rooms spacious and quiet during your stay! I appreciate your feedback on our TV system and am sorry if you experienced difficulty with it during your stay with us. I am currently working with our provider to correct all issues that have been brought to our attention by you and other guests that stay with us. We look forward to welcoming you back again soon, Ian!
the staff here at the hotel are very nice and helpful to me I been staying here now sence May mouth cause of my work . One of the staff members here at the front desk Marissa she have help me a lot by uploading my wedding videos and pictures from the Philippines and helped me with a lot of personal things on the computer regarding moving my wife to Canada.
Hello Roy H, Thank you for being our guest, it has been a pleasure for the entire Best Western team, having you stay with us since May! Thank you for allowing us to share in your wedding day, with pictures and video's, Once again congratulations to you and Emily! Thank you for taking a moment to thank Marissa and the team for providing you exceptional care during you stay with us! You truly are a part of our hotel family, Roy!
I was very surprised to see how nice this hotel was. The rooms are large and very well appointed. Fully stocked kitchen, including dishwasher and the walk in shower was an extra special treat. Downstairs for breakfast was great ! Very large buffet to choose from. If I could find a downside to this hotel it would be the lack of nearby restaraunts. There is a Mr Mikes being built in the parking lot that should help a lot tho. Tim Hortons and a small strip mall are just across the street .
Hello Ray F, Thank you for being our guest and sharing your experience on Trip Advisor. I'm please to here you enjoyed your stay with us and were pleasantly surprised by your in room amenities! As you mentioned we will soon have Mr. Mikes steak house opening, we are very excited to offer our guests a well appointed restaurant right outside our front door. We look forward to welcoming you back again soon, Ray F!
Marissa and all staff are extremely courteous and friendly, making your stay that much better. rooms are second to none and as a travelling service tech I've stayed in every nook and cranny around Alberta. This hotel makes my life on the road that much easier!! Actually trumps condo at home in Edmonton don't even get me started with the amenities! an actual nascar simulator as well virtual sports simulators.access to patio bbq's.pillows and beds sent from heaven. try it yourself and see you wil not be disappointed I promise!!
Hello Chad J, Thank you for being our guest and taking the time to write this wonderful review. We appreciate you coming to visit us each time you visit Drayton Valley! I'm so glad you think of us as "your home away from home" and this makes it a bit easier for you to be away from home working! I'm so happy to hear you are receiving exceptional care from Marissa and the entire Best Western Team! We look forward to welcoming you back again soon, Chad J!
Marissa in particular made our stay spectacular! Great place! Games room is awesome! Rooms super clean and in great shape. Accommodating to the max! Breakfast was great, couldn't be any better. Decor was well done.
Hello ceekomc, Thank you for being our guest and taking the time to write this wonderful review on trip advisor. Im so pleased to hear you enjoyed our hotel so much during your stay! I appreciate your complement to Marissa, for providing exceptional service during your stay. Thank you for mentioning our breakfast selections, it means a lot to the team who provides this to our guests each morning. We look forward to welcoming you back to the Best Western Plus, during your next visit to Drayton Valley, ceekomc!
My colleague and I were fortunate to have an extended stay at this hotel. The rooms were very comfortable, clean and the rest of the facility was equally on par. the staff were extremely helpful, courteous and professional. I would highly recomend staying at this hotel, whether it is for business or pleasure. Thank you Best Western Drayton Valley !! Cheers.
Hello Murray H, Thank you for being our guest and taking a moment to share this wonderful review on Trip advisor! I am so happy to hear that you and your colleague receive exceptional service and care from our entire team, during your stay with us. We look forward to welcoming you back again soon, Murray!
Very nice hotel, the hotel was very clean the staff was superb and very friendly, it had great amenities-work out room, pool table, foosball, and even a fantasy golf range, very good breakfast., best coffee I can remember having in a hotel. Very near Tim Horton's, very easy to find.
I have to say this is in the top 4 hotels we have stayed in . Right from check in with the front desk person Felicia who gave us a welcome bag of goodies to the tour she took us on to know the hotel . The hotel is trendy , new , clean , staff awesome , rooms meticulous , good breakfast , virtual games room , billiard room with bubble hockey , darts etc..and best of all quiet and a good nights sleep . You can't go wrong here !
Great place to stay, highly recommend this hotel. Staff are friendly and professional. The recreation rooms are unreal with the NASCAR and sports simulators. Pipeline crew stayed here for a week and we will be back when we are in the area again. A shout out to Robin at the front desk/breakfast bar.
Hello Con N, Thank you for being our guest and taking the time to review us on trip advisor. I'm so happy to hear you and your crew enjoyed our unique amenities during your stay with us! I appreciate your complement to Robin, for providing exceptional service during your stay. We all look forward to seeing you again, when you visit the Drayton Valley area!
The room was beautiful and the staff was super friendly. I really enjoyed the welcome bag as it was my first stay there - and the breakfast choices were delicious! I can't wait to go back! I would recommend this hotel to anyone staying on business or pleasure. The only thing that would have made my stay better is if it had a pool/hot tub!
Hello Maliesa C, Thank you for being our guest and taking a moment to provide this wonderful review! I'm so pleased you enjoyed your room and were treated with exceptional care by the entire Best Western Team! Thank you for complimenting our breakfast selections, it means a lot to the team who provides this to our guests each morning. We look forward to welcoming you back again very soon, Maliesa C!
I stay at this hotel for several days a month, Marla and the staff always do an amazing job of making me feel like I am at home!! Keep up the amazing efforts!! I would recommend this hotel to everyone!
Hello Greg H, Thank you for being our guest time and time again. You truly are a part of our family here at the Best Western! I appreciate you taking the time to share this review on trip advisor, it means a lot to the entire team! I also appreciate you taking the time to speak with me directly with complements and suggestion each time you stay. Its guests such as you who help us get closer and closer to our goal of 100% satisfaction, each guest, each time. I cant wait to welcome you back again soon, Greg!
I enjoyed my stay so much and I can't say enough about the staff the front desk clerk Marissa is awesome and when I needed help finding a place to eat in town she went above and beyond the call of duty and found me several locations to choose from! Ps love the halloween costunes way to go!!!
Hello Drew R, Thank you for being our guest and taking the time to provide this trip advisor review. I also want to thank you for complementing Marissa and the team here for providing you exceptional customer care during you stay. We had a lot of fun during Halloween week, dressing up each day, I'm so glad you enjoyed this during your stay! We look forward to welcoming you back again very soon, Drew!
This is not the type of hotel you expect to find in a small community. Everything from the staff to the room were excellent. The included breakfast was great with a wide assortment of items to choose from.
Hello jimwarnick, I want to thank you for being our guest and taking a moment to provide us a review on trip advisor. I'm so please to hear you had an excellent stay with us and enjoyed exceptional customer care from the entire team! We look forward to welcoming you back again very soon, Jim!
Had a crew of 30 guys that spent a few days and nights. Great breakfast great reck room for the guys in the hotel and great staff. Thank you Felicia and Kathy for your great hospitality. I would recommend this place if you are in the Drayton valley area.
WOW...I can not say enough about this Wonderful Best Western. This hotel is top shelf. I find the staff are always so helpful and so very friendly. You are always greeted with a smile and they are all willing to stop what they are doing to lend you a hand if needed. They are interested in your day and they stop to ask how things are going or they may remember from previous days what you may having been looking for and ask how you made out. The room we are staying in is amazing. The beds are so comfortable. Everything is at your finger tips and if it is not they will make it so. Oh and the complimentary breakfast bar is unreal..so much to choose from.. I will tell everyone about the great service here.
A new property and a pretty nice facility to boot. A real good gym for a hotel gym. Lots of "entertainment" options on-site for your stay. A bit of a TV lounge with a few activities to send your free time (if you have any). There will soon be a restaurant right beside this faculty so you will be able to walk over and have a steak sandwich and a bevy!!
Hello Robert O, Thank you for being our guest, and taking the time to write about us on Trip Advisor! Were so glad you enjoyed your stay with us. Thank you for sharing in our excitement, we can not wait to welcome Mr. Mikes Steakhouse as our neighbor! We look forward to welcoming you back again soon, Robert!
During the week I have been living in the drayton best western for work, personally after staying at most places in the area it is by far the best. From their games room, bbq area, sports simulator, oh and a race car simulator. Furthermore the customer service is outstanding, no matter how many times I lose my room key Cathy greets me with a smile and a new card.... Marisa is ok to.
Hello 796francoisb, Thank you for being our guests and taking the time to write this wonderful review! We love having you and the rest of your crew here at the Best Western Plus! I work beside an amazing team and appreciate their commitment to excellent customer care. I'm especially pleased that you think of our home as yours. Thank you for being a part of our hotel family!
rooms are very nice for extended stay. Marissa is very friendly and very helpful, all the staff is. hotel always very clean, great bbq area, awesome games room, with a pool table and driving simulator.
Hello Llyod p, Thank you so much for being our guest and taking the time to review us on trip advisor. We appreciate your acknowledgement of our teams commitment to superior customer care. It is guests like you Lloyd, that make it an easy task and worth the while.
This newly established hotel has a great location, just off the highway into Drayton Valley. There are convenient amenities located within walking distance and we had a great view overlooking the valley. Lobby and hallways were clean considering the amount of traffic unable to take off their dirty footwear. One staff member in particular stood out during our visit; Marissa really helped us settle in for the night after a long drive cooped up in the vehicle.
Hello SarahJane420, thank you for taking the time to write a review on our Hotel. The Team and I sincerely appreciate the positive comments. We are delighted that we were able to surpass your expectations and that you enjoyed your stay, our amenities and the Staff. We look forward to welcoming you back again soon!
Reception by staff was very accommodating. High ceilings, tiled washrooms, elevators, common areas is very classy. Rooms were well appointed, and very clean. Tremendous value. We will stay here again.
Hello Jeff G, Thank you for being our guest and taking the time to write this review. We are so happy that you enjoyed your stay with us and were treated with exceptional customer care. We look forward to welcoming you back again, Jeff G!
Excellent room and property, I would stay here again in a heart beat. You need to be here if you like games , comfort,and clean place to hang. They have good breakfast set up with relaxing dinning area, excellent excercise room and don't forget the message chair.
Hello Tigerman 9, Thank you for being our guest and taking the time to write this wonderful review. We are so pleased your stay at our hotel was a great experience for you and you were able to enjoy all our special amenities. We look forward to welcoming you back again soon, Tigerman 9!
The staff are excellent and the hotel is very nice. The amenities are great. Just wish there was a pool. The rooms are very nice and clean. The golf simulator is an excellent way to pass time when not at work.
Hello James M, Thank you for being our guest and taking the time to write a review on our hotel. We are glad to see you coming back time and time again, and appreciate the feedback you provide each stay! It guests like you that make our jobs easier and help us to continue improving our guest experience. We look forward to your next visit as always, James!
If you want luxury, fun, comfort and something special, look no further. Opened in January, 2015, still smells new. BBQ's for those that want to live large away from home. An enormous, well equipped games room, pool table, golf simulator, darts, foosball. Breakfast is the best I've experienced ever at a Best Western. Great place to,stay on a work trip. Two thumbs up. See you again soon.
Hello Zooropa 1966, Thank you for being our guests and for providing this wonderful review! Were so glad to hear you enjoyed your stay with us and our breakfast exceeded your expectations. We know how important a good breakfast is when travelling. We look forward to welcoming you back again soon, Zooropa!
This is the best hotel we have stayed in. The customer service is like no other. Marla and her staff are always so friendly and helpful. The rooms are very clean and the hotel has so many extras like free breakfast, games area, workout room etc.
Hello Melissa U, Thank you for being our guests and taking the time to write this wonderful review! We love having you and the rest of your crew here at the Best Western Plus! Im so glad you have enjoyed staying with us each and every time. I work beside an amazing team here and appreciate their commitment to excellent customer care. We can not wait to welcome you back again Melissa!
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