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Best Western Plus Longbranch Hotel & Convention Center, Cedar Rapids

4.5/5  - basé sur 392 notations.
90 Twixt Town Road NE, 52402-3205, Cedar Rapids, United States - Voir l'itinéraire
Best Western Plus Longbranch Hotel & Convention Center - Façade Best Western Plus Longbranch Hotel & Convention Center est idéalement situé dans le centre de Cedar Rapids. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le Best Western Plus Longbranch Hotel and Convention Center propose des tarifs très intéressants, d’excellents équipements et une situation privilégiée. Profitez du club de fitness de 743 mètres carrés, de la piscine intérieure, du bain bouillonnant, du sauna sec, des restaurants sur place, de la salle de jeux et de l’aire de pique-nique de cet hôtel primé de Cedar Rapids, dans l’Iowa. Notre hôtel, où les animaux sont les bienvenus, offre également d’autres avantages comme le parking et le petit déjeuner gratuits, une boutique de cadeaux et l'accès à Internet haut débit gratuit dans tout l'établissement. Onze salles de réception, dont une salle de convention pouvant accueillir jusqu'à 500 personnes, sont à votre disposition. L'atrium, la salle de jeux et les restaurants sont également parfaits pour se retrouver. Les voyageurs d'affaires et les clients venus assister à un événement ne seront qu'à 24 km de l'aéroport municipal de Cedar Rapids et à seulement quelques minutes des grandes entreprises locales. Nos chambres confortables et modernes sont équipées de toutes les commodités : four à micro-ondes, mini-réfrigérateur, cafetière/théière, bureau et télévision à écran plat. Les chambres avec kitchenettes sont idéales pour un séjour prolongé et nos suites avec bain bouillonnant rendront votre escapade encore plus relaxante. Toutes les principales attractions de Cedar Rapids sont à votre porte. Situé à proximité des restaurants, magasins, cinémas et attractions, vous n’aurez que l’embarras du choix pour commencer votre aventure. Profitez des événements de la région et visitez le majestueux domaine Brucemore avec son manoir ou le musée scientifique Science Station, à seulement quelques minutes. Le Musée national tchèque et slovaque, le musée de la moto ainsi que le musée des afro-américains d'Iowa sont également très prisés. Les fans de sport pourront assister aux matchs semi-professionnels de l’équipe de base-ball des Kernels, des Rough Rides en hockey ou des Titans en football américain. Les clients qui viennent dans la région de la mi-juin au 4 juillet seront à proximité de tous les événements incontournables du Freedom Festival. Réservez votre chambre au Best Western Plus Longbranch Hotel and Convention Center dès aujourd'hui et faites des économies ! Passez un excellent séjour !

Best Western Plus

Longbranch Hotel & Convention Center

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Air conditionné
    Air conditionné
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
Basé sur l'avis de 392 voyageurs
Note attribuée
Excellent
209
Très bon
122
Moyen
32
Médiocre
15
Horrible
14
CONSULTEZ LES AVIS POUR
En couple En couple
66
En famille En famille
124
Escapade entre amis Escapade entre amis
23
Professionnel Professionnel
148
Voyage solo Voyage solo
22
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Would never stay here again. Noisy Noisy Noisy"

1
05/12/2018

No sleep. Boisterous people partying all night. Three calls to front desk failed to stop it. At midnight, asked for refund so we could go to another hotel and were refused. Noise went on until 3:00 am. Complained in writing to management next day. Offered a complimentary night at same hotel. As if I would stay there again. Am a BW Diamond member since 2002. Meant nothing to this hotel.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
I apologize for the folks making noise you reported, staff swiftly removed them from the hotel. Our hotel hosts airline crew and we have a zero tolerance for noise. Thank you for reporting it so we could handle it quickly. Thank you for staying with us.

"LB is Fantastic"

5
16/11/2018

The LB is a great place to stay for business travel or pleasure, great staff, great restaurant, great lounge, continental breakfast has something for everyone. Been staying at the Long Branch since early 90's just gets better all the time.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your continued business over the years and kind comments! Our staff truly makes the difference between us and those non-locally owned chain hotels.

"Celebration of life"

5
16/10/2018

The whole family reserved rooms here for the weekend of grandpa's celebration of life. The rooms were extremely comfortable. We had rooms on the second floor right by the restaurant/bar. There was a pool and hot tub located there as well. The bar staff was awesome and very professional with the large crowd we had. We had dinner on sunday night at the longbranch restaurant located by The main lobby, excellent steaks!! Will definetly be staying again when I'm back in cedar rapids

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Please let me express my condolences for the loss of your Grandfather. I'm glad we were able to accommodate your family and everyone was comfortable. Thank you for your comments.

"Work Conference"

5
12/10/2018

Wonderful setting for our work conference. The ballroom where our classes were held had been recently remodeled, the chairs were comfortable, great food and parking was nice and close. Hotel rooms are really nice and really loved the indoor pool and gym.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for choosing the Longbranch for your meeting. Good to hear you enjoyed our facilities. Please visit again soon!

"Hidden gem!"

5
30/09/2018

Stayed here when Iowa City hotels were full and very glad we did. I referred to it as a hidden gem because it does sit back off the main highway a bit and doesn't have the typical front entry of a hotel. Add in the construction in the area and it did take a little bit to find it, but once we did we were happy about it. This is a fairly large property with 2 buildings that connect with a skywalk. Don't let that scare you, it was easy to find parking and you don't have to walk all over the place to get to the pool or breakfast, etc. Everything was conveniently in our building. The common areas were clean and the room was nice. The bed was very comfortable. I enjoyed the layout. Reminded me of the old Holidomes. Breakfast was very good. I was pleasantly surprised to find homemade French toast and real eggs. The staff at breakfast was incredibly attentive, got our drinks and escorted us to a table! This was a buffet! While on the subject of staff the front desk was great as well. Very helpful and engaging. We did not try the restaurant in this hotel. I'm very glad we happened upon this hotel and would have no hesitation in staying here again.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for staying with us, we are glad you enjoyed your stay! Come visit again soon!

"Business Trip"

5
27/09/2018

The Best Western Plus Longbranch provides a high quality while providing everything you need at one location. This is a company business trip with our crew we average about 14 rooms for almost a month stay and have been using this hotel since 2003. We keep returning because of the quality and the exceptional personnel that work there.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for sharing your experience at The Longbranch hotel. We are proud of our staff and appreciate your comments. Thank you for your choosing us!

"Best stay ever"

5
20/09/2018

We travel between the Mid-West and South-West twice a year, lodging 2 or 3 times each way.During the summer months we will go on a few weekend getaways, more lodging.The Best Western Plus Longbranch Hotel is now the #1 on our list. VERY impressive Hotel.Thank you Best Western !Jerry & Theresa

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your kind comments about our family built, owned and operated business. Our caring staff have made the difference for our guests for the past fifty years! Please visit again soon!

"Lunch at Longbranch"

4
24/07/2018

We enjoyed the buffet lunch with friends at the Longbranch. The service is always good and the price is fair. They have a very good buffet lunch for the money and their restaurant is clean. Great place for meetings and gatherings.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you!

"Heading home "

5
24/07/2018

On our way back from 3 weeks of vacation travel out west and need a place to stay for the night.What a pleasant surprise Jenn and Haley checked us in smiling faces and the rest of our stay just got better !Clean quiet room relaxing night in the pool and spa, dinner in the hotel was great have to go back to visit the area even the local people were friendly!

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you John for reviewing our hotel. Jen and Halie are a great asset to our property I'll pass your comments along to them. Come back again soon!

"My 1990's Fantasy Hotel!"

4
23/07/2018

Ah, this hotel took me back to another era. It is truly a 1980's - 1990's fantasy hotel, but nonetheless, updated to stay relevant. There were such cool features, such as a truly awesome pool, a curvy lit up staircase, ample areas for families to hang out and spend time, cute accompanying restaurant and bar area, and best of all: a TRUE AND DELICIOUS, UNBEATABLE hotel complimentary breakfast. Yes, the real deal. Hot omelets, these amazing cinnamon pastries, TRULY fresh fruit looking healthy (not anemic and colorless), and more. There is a second section to this hotel that is connected by a vintage indoor walkway. I can't say enough good, overall. The only drawback, keeping me from giving this hotel a 5, is that our room was too humid. That being said, temperatures that weekend in Cedar Rapids were in the high 90's. I would most definitely book a room here again.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your comments.

"Great stay!"

4
23/07/2018

My boyfriend and I were traveling to a concert in Monticello, but there were no hotel rooms available so the woman I spoke with said to try cedar rapids. I googled hotels & made a list of prices & distances from hotels to where we were going. This one was one of the closest. So we chose it. They wouldn't guarantee us an 11am check in. So we called & they were able to get us a day early. They were so friendly & helpful. When we got to our room it was beautiful. It was very clean. The bed was so comfortable! Like sleeping on a cloud. We walked around checking out the hotel. It's huge! Nice gym & pool areas. My boyfriend has traveled to Denver, Kansas city, Vegas & all over Florida. He said more than once that this was probably the nicest hotels he's ever been in. We got burgers in the bar area about 10:30 at night. They were great! The breakfasts were good, but both morning we were there they were almost out of eggs. Probably only negative because I have a feeling he would've liked more, but didn't take what was left so I could have some. If I'm ever in the area again. I would definitely stay here again!

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to give your feed back!

"Comfortable"

5
20/07/2018

Awesome 2 day stay! Breakfast included was a bonus. Comfortable bedding. Thanks to the friendly staff for a pleasant stay. Conveniently located with lots of shopping and restaurants in the area. Will definitely be back!

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to share your experience. We strive to make every guest stay memorable & enjoyable. We hope to see you again soon!

"Great hotel !!"

5
20/07/2018

We stopped at this hotel on our way back home from Michigan. Our stay was great! The room was clean and spacious. The Longbranch Restaurant/bar has a $5 taco bar on Wednesday's and the fixings were plentiful and delicious! So were the margaritas! The hotel is split up in three different buildings which was a little confusing but easy to maneuver. Breakfast was great and all hotel staff were friendly and accommodating! Give this place a try if you are in Cedar Rapids :)

"My Wedding Venue!"

5
17/07/2018

When I decided to go back to Cedar Rapids and to host my wedding, I immediately though of the Best Western Plus Longbranch. It is conveniently located next to just about everything you would, or could, need. The complimentary breakfast is one of the best I've ever had and the property itself is clean and full of very helpful and friendly staff. Everyone here treats you as though they have known you forever. Will definitely be back.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to review our hotel & convention center. Your comments are appreciated I will pass them along to our dedicated staff. Please visit again soon!

"Cedar Rapids visit"

5
16/05/2018

We really enjoyed our stay in Cedar Rapids. Cassandra in the breakfast/bar area was really great. She made our evenings fun and shared information from around the area. The weather held for us to sight see the area and the Art Museum downtown was wonderful.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing our hotel & convention center.

"A Throwback Tucked into Cedar Rapids"

3
14/05/2018

Overall, this is not a bad place to stay. It's just dated a bit. It would have been state of the art in the 1980s. Some parts like the lobby are updated. I didn't get a chance to get to the gym which I regret, but it looks like it might be a good one. I stayed in a suite. The bed was comfortable, the internet service was good, and there was a very handy little kitchenette. Also, there was a nice backdrop of woods behind me. The water pressure in the shower was pretty low and there was a definite smell about the place that was stale and a little funky. If you aren't the picky type, this is a perfectly fine stay, but if you're picky or travel with anyone who is, you may want to pass.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for staying with us and your comments.

"Get a map of the property"

4
12/05/2018

To me the most striking thing about this hotel was the unusual layout of the property. It was confusing until I studied the map provided to me at check-in. Basically there are three buildings with hotel rooms: the largest building with four floors and the lobby area, the smallest one with six suites, and a third building with three floors. They are connected by two skywalks. The third one also houses the pool, an atrium area with game tables, the restaurant where the complementary buffet breakfast is served, and most surprisingly a fitness center which is like a small commercial gym. In front of the hotel is what I would call a small convention center, with meeting rooms and a couple restaurants. Now I have some comments about my stay: Check-in and check-out were easy. I had one of the suites, which included a kitchenette. The room was clean and it was quiet. There is no elevator in the building with the suites, which can be worked around by using the one in the main building, but this involves a long walk. In my opinion breakfast was sub-par for a Best Western Plus location. I did not have time to use the large fitness center. If working out is important then this is a very nice (free) amenity. Lastly there was a washer and dryer in the hallway of the second floor in the building with the suites, which could present a noise issue.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your detailed comments about our hotel & convention center.

"good value"

1
07/05/2018

very clean rooms and all of the staff were very helpful all in all a great stay hotel was a little hard to find the only down side was the restaurant the bbq ribs and fish were overcooked and dried out

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Sorry to hear about your meal thank you for reviewing us.

"Best western long branch Marion /Cedar Rapids Iowa"

5
04/05/2018

Awesome family / game room loft area. Allows out of town guests to share time with near by family without being cooped up in a hotel room. Pool table, dart board, coin op video games, it was a great family reunion experience and this hotel was a big part of that fun and relaxed reunion.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Please visit again soon!

"Great Hotel"

5
03/05/2018

This hotel has a lot of amenities from a Pool, Gym, Restaurant, Lounge, and even a Conference area. It is a Very nice, clean, and important to me Quiet. The Staff is very professional and are willing to go out of their way to help guests with any issues.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to review our property!

"Jon"

5
02/05/2018

Great room and service! Food was great. Pool area was one of tbr best I have been in as far as cleansliness Very helpful employees and staff. Will visit again on business.. Trisha was our housekeeper.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Jon, thank you for your comments, come back soon!

"Longbranch Wedding"

5
26/04/2018

Our wedding was perfect all thanks to the staff at The Longbranch! From day one of planning they made the entire process so easy and stress free. We had nothing but compliments from our guests on the food and staff. They were quick to clear dirty plates, quick to serve the food and very pleasant! I highly recommend. We had 300+ guests and plenty of room. Once the reception was over, we headed over to the hotel bar and restaurant for some karaoke which was also very accommodating.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to review our property and staff. Congratulation on your wedding, glad to hear everything went smoothly!

"Great place to stay while visiting Coe College"

5
09/04/2018

Very clean property, very friendly staff. Excellent breakfast buffet - love the hot breakfast offerings, and the blueberry pancakes were fantastic! The attached restaurant had a great prime rib, and there was live music the night we visited. It was nice to not have to walk outside to go to either the restaurant or the breakfast area. Close enough to Coe College to make it convenient without feeling like we were staying on campus.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for choosing the Best Western Plus Longbranch hotel for your stay in Cedar Rapids. I hope you enjoyed your visit to Coe College it's a great school. I also want to thank you for taking the time to review our family owned and operated hotel. Please come back and visit us again soon!

"Excellent in All Aspects - Great Stay!"

5
31/03/2018

We enjoyed everything about our recent stay at the Best Western Plus Longbranch Hotel. The staff was very courteous and helpful. This includes front desk personnel, breakfast/bar and restaurant/lounge staffs. The room was very clean and well appointed. We were conveniently located close the the pool and fitness room and the breakfast/evening bar area. We also had easy access to the main restaurant and lounge via a skywalk. So we never had to leave the hotel. We recommend the Longbranch and will definitely return the next time we are traveling to or through the Cedar Rapids area.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your review of our property. I'm glad you enjoyed your stay with us, please visit again soon!

"Outstanding Experience at Budget Price"

5
17/01/2018

As I've shared elsewhere on TripAdvisor, I don't frequent Best Westerns, but this Cedar Rapids, IA property is a hidden gem on the northeast side of this Eastern Iowa metro! Best Westerns are locally-owned franchises, so "quality" varies some. My room here was outstanding, and every element of the property appears to have been updated over the last couple years, and ALL of it's current since what I'm sure is an original late-1960's footprint. I stayed in their newer, adjacent property connected by sky-way, and I recommend that as well. The fitness center is amazing, and they serve a complimentary breakfast in that building with actual sausage and eggs, etc., NOT the normal military-like "MRE"-fare. The staff was excellent, and I will definitely come back.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you Bill for your review of our property & staff. Our property is and has been rated in the top 20% of all North American hotels for the past ten years true, however the Best Western brand has greatly improved. Best Western's in general are now held to a much higher standard then a few years ago, maybe worth another try? I am glad you enjoy our property and all the updates which are ongoing. Come back soon!

"Great area for the Kids"

5
03/01/2018

We selected this hotel to have a winter swimming vacation for my kids. The pool and game area are connected and the pool side room allows you to have quick access to everyone. The common space was very nice and the staff helped at every turn. The staff all seemed very nice and helpful. The hotel has a very interesting layout. Even the Kevin, the maintenance person went above and beyond helping us. Great Job BW Longbranch

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing our family business. I am glad your family enjoyed your stay, come visit again soon!

"Reliable staff"

4
02/01/2018

I had forgotten my wallet in my room when I checked out. I called the front desk to explain and they told me they would have my wallet at the front desk when I returned. Sure enough it was and the contents of it was intact.

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for choosing us and your comments. I am glad we were able to find your wallet and get it back to you, please visit again soon.

"Excellent Experience"

5
02/01/2018

Had a nice stay! Buffet is excellent as always. Great roast beef and ham., Staff was helpful with smoke odor in room.The place was clean. We did get a New Years noise complaint at 8 pm but we left the room. Bed was comfy too. Breakfast was good too!

Douglas D, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for celebrating with us and your comments. Hope to see you again next year!

"Best hotel"

5
27/11/2017

Kind, caring, helpful staff. Bartender in the lounge was very kind & professional. He did a great job. One of the cleanest hotels I have ever stayed in. You could tell employees took pride in their job. All staff were excellent. We will be staying there again!!

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your kind comments, i'll be sure to recognize the staff during our daily meeting. Come back soon!

"Very nice hotel"

5
27/11/2017

Our very large family used 3 rooms and a suite for one night to attend a family gathering. We loved the breakfast buffet--lots of choices! Rooms were clean and nicely decorated. We loved the gathering space/game area between the pool and the breakfast room. kids loved the pool. Also loved the noon checkout so kids could swim before we checked out.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing our family business. Please visit again soon!

"Nice hotel, ok restaurant."

3
19/11/2017

I stayed at the BW Longbranch hotel in November of 2017. It's a nice hotel, located around 20 minutes from CID airport. Friendly front desk staff, clean rooms, swimming pool and recreational area...the place is huge! The rooms are nice, not ultra modern, but not too outdated either. Fridge and microwave were good, a/c unit is somewhat loud, but works well. The cleanliness of the bathroom and room was good. Old thin towels and face cloths. Well, the restaurant. They have a buffet with fries, wings and a few other sides for $5. While modestly priced, the quality of the food was fair at best. My server, a young lady with black lipstick who was less than professional and seemed like she didn't want to be there. The customer service and overall experience between the hotel and restaurant were like night and day. The hotel is in a good location. Movie theater, park, hiking (river trail) and shopping all within walking distance. ~in the travel and hospitality business for over 10 years.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your comments and review of our property. We use comments like yours to help improve the guest experience and appreciate your feed back. Please come visit again soon.

"Martelle Trip"

5
14/11/2017

This hotel is very convenient for getting in and out of the city, the folks at the front desk are excellent, the breakfast is unique in that the area for the buffet is part of the bar and has a very nice atmosphere. The food was good and there was plenty. The lady looking after the breakfast was very accommodating and made sure that everyone knew what was available and kept you coffee and juice cups filled up. This is an excellent hotel and I would definitely recommend it for the business traveller.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing our family business.

"Very friendly"

5
08/11/2017

Everyone at the hotel was very friendly and very helpful. Rooms very clean and well stocked, all areas of hotel were very clean and well cared for. Pool and hot tub was very nice for the whole family to enjoy.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to write your review, please come see us again soon.

"Thumbs up"

4
07/11/2017

had a good experience here for a wedding ceremony, reception. wedding party all stayed overnight, enjoyed the pool until 1030 when it closed. there was no room service because unfortunately they were understaffed, but they had a restaurant that we were able to get food from.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing our hotel. I apologize that we were short staffed during your visit.

"Very pleasant and very clean"

5
06/11/2017

This hotel was oddly located, kind of behind a small mall. However the staff was pleasant and helpful, the rooms comfortable and clean. It was also very quiet, despite there being many, many cars in the parking lot. Pool was clean, there was a very nice area in the fitness building where you could sit and have a conversation, all nicely tended.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you, hope you visit again soon!

"BW Cedar Rapids, IA"

5
04/11/2017

Great facilities, quick and helpful check-in, close and secure parking. Stayed in Pool and fitness club building where facilities were excellent. Lounge/bar with full menu from Longbranch Restaurant ( and attentive service) plus hot breakfast buffet in the morning. A tad off the beaten path, but that also meant a quiet and peaceful stay. Checkout was quick and convenient. We will stay again when in the area.

"Have been staying there for years. Staff is helpful and our stay is always trouble free. Recommended."

5
30/10/2017

The experience is always as expected. Clean and comfortable rooms at an affordable price. Have eaten at restaurant and used pool a number of times and experience has been good. Convenient and worry free stay for me and my family.

Shanna G, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing our family business. We hope to see you again soon!

"There are better choices"

2
29/10/2017

We stayed there for a night as it was the only choice available for the weekend. The room smelled strongly of mold and the fire alarm in the room started beeping incessantly at 5:30 am. It is hard-wired, so our only choice was to get up and leave. It was clear that every noise from the hall could be heard in the room so we were lucky that we were at the end of the hall. That said - when anyone walked by, it was loud. The only good news was that it is very close to a Starbucks that is open at that hour so we could get coffee and breakfast and get on the road. Will plan to NOT stay there again.

Shanna G, Owner at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
I would like to apologize for the problems with your stay. local code requires all hard wired smoke detectors to have a battery in case of power loss. We replace those yearly but may have missed your room. Our hotel is all concrete construction so sound shouldn't normally be an issue? Could you please let us know which room you stayed in so we can correct these issues for future guests? My emails is [email protected] Thank you

"AMAZING Food, Staff, and the Most Comfortable Bed Ever"

5
25/10/2017

I've traveled for work since 2012. Of all of the hotels I've stayed at, this hotel has the absolute best food. The hotel breakfast is freshly prepared, and the dinner is most definitely not just a hotel dinner. The ribs are to die for. Also, the restaurant recently updated their menu and added a nice steak house with a great menu. The fitness facility is practically an entire gym-free weights and cardio equipment. Also, the beds are honestly the most comfortable beds I've ever laid in. Overall-GREAT experience.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you!

"original hospitality"

5
25/10/2017

best place to stay in the area.family owned which started in the 60's.can't say enough about this place.been going there about 44 years.surrounded by shopping centers and restaurants.just minutes from downtown cedar rapids and also marion

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you still the original family ownership, 50 years next year!

"Nice place to stay and a good value! GREAT staff!"

5
23/10/2017

This is a great place to stay at the price! The staff, free breakfast in the Gold Zone Cafe, and dining in the Longbranch Restaurant are all excellent. Rooms are very clean, quiet, and comfortable. Bathroom is small but accomodating. They have many beautifully-decorated event rooms and a steakhouse as well. Definitely will stay here again!

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Hope to see you again soon!

"Best Western Longbranch"

5
20/10/2017

I LOVE this hotel! The staff are very welcoming and they make you feel like your comfort matters. The rooms are always clean and well decorated. The breakfast is the best in town! They have everything from eggs to cold cereal and the best fresh fruit and pastries. The adjacent restaurant is convenient and serves a variety of menu items. If you stay there you will also be close to shopping and more restaurant options.

"Annual Reunion"

5
17/10/2017

A group of us have stayed here for the last 2 years for a girl's reunion and will continue to do so for as long as we are able. The staff is great, rooms are clean, breakfast is very good and food in general is excellent. They are very accommodating in every way. We reserved a meeting room for our reunion and the staff checked in several times to make sure we had everything we needed. Would recommend to anyone looking for an enjoyable, reasonably priced play to stay.

"A nice place to stay"

5
14/10/2017

Clean rooms, friendly, helpful staff. Good hot breakfast with a variety of options. You won't go away hungry! Plus a very nice, quaint eating area to enjoy your morning. Lots of eye appeal. The staff has always been great to deal with. The restaurant is clean with a great smorgasbord. If you don't want to eat in house, the hotel is in a great location where there are other restaurants and plenty of shopping. So convenient. No complaints here!

"Family Funeral"

5
26/09/2017

Our entire stay at the hotel was stellar? The desk staff, lounge, breakfast, atrium, restaurant, rooms, gym were all superior during our stay. Everybody was very helpful and accomodating. We will be back.

"Fantastic Stay"

5
24/09/2017

I enjoy all the Best Westerns I have been staying at and like the points program. But the Hotel in Cedar Rapids was extra special. The minute I checked in the staff was exceptionally friendly and was for the 9 days/nights that I was there. I could walk by and get a "Hi Mike". Also 2 different bars at this hotel. And the Longbranch lounge, a top notch restaurant with great daily specials. Full menu. Aaron was very friendly and a great manager. I look forward to going there next week again for a few days!

"Great Motel"

5
20/09/2017

The is one of the Best Hotels in the Cedar Rapids/Marion area. If you need a place to stay this is the hotel for you.. The food is outstanding and the Rooms are Great and very reasonable. The Staff are Great and Very Helpful

"Wow. "

5
14/09/2017

We arrived thinking we were booked at a different location. SO glad to be here. The hotel had many levels, sky walkways, and two restaurants. Our room was very spacious, had a mini kitchen and separate sitting area. The anvionce is awesome throughout. Staff from check in to morning breakfast were so nice. Will make it a point to stay here if ever going thru cedar rapids again.

"nice facility"

4
02/09/2017

The fitness center and hotel is great...Rooms are spacious and clean ...Good wi-fi in our room...Handy location and fairly easy to find..Breakfast was above average...A real safe area of town.The swimming pool and hot tub spa were really nice...Staff could be improved..

"OK value"

4
02/09/2017

Somewhat of an odd layout. There is an older section and newer one. Staff sent us to a room in the older section. Went to it, opened the door and saw that it had not been visited by housekeeping. Went back to desk. Staff was apologetic and put us in room in newer part of complex. Room was OK, but we couldn't get air unit to work -- apparently had no power because none of the displays were lit. Could have gone back for another room, but it was late, so we just opened a window and enjoyed some fresh air. Place was quiet, bed comfortable. Best part of this place was the exercise facility, which was actually was a publicly available health club -- free weights, machines, cardio, exercise room, massage, tanning, etc. So, that was great -- though when I went down there at 8 a.m.,, it was locked. Not sure what time someone got there, but it was open when I went back at 8:45. Breakfast was adequate and well maintained. There also was a restaurant on the site, but we didn't use it. Longbranch had its plusses and minuses, but I would rate it a good value because the price was reasonable.

"Wonderful experience while in Cedar Rapids"

5
31/08/2017

I had the opportunity to attend a conference in Cedar Rapids and stay at this property. The staff was very helpful with suggestions on property and within the community to do while there. The staff was friendly and continued to go above and beyond. I highly recommend this hotel if your travels bring you into Cedar Rapids.

"Longbranch Hotel is Perfect"

5
17/08/2017

We had 28 people at the Longbranch Hotel for a 3-day family reunion. From the initial contact through months of planning and then 3 days of the event, this hotel and staff had it all for us. We felt like we stayed with family. The facility was perfect. Rooms are very clean and comfortable with all the needed amenities (great beds, wi-fi, fridge, microwave) The food in all venues (breakfast, bar, restaurant and our Czech reunion dinner) was excellent. The service was always first class. Every detail was perfect and every request attended to. ALL employees and staff we encountered were TERRIFIC. I highly recommend this hotel for service, convenience, comfort and value.

"Best Western Plus Longbranch Hotel & Conference Center"

5
14/08/2017

This hotel had the best customer service that I have experienced at any hotel. The hotel was nice but the building with the pool was newer and I would recommend you request your room in that building.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Allyn, Thank you so much for your review. We are happy to hear you enjoyed your stay! I will make sure to pass along your comments to staff. We hope to see you soon! Thank you, Sarah Dengler, CFDM Best Western Plus Longbranh

"Hidden Gem!"

5
28/07/2017

This is THE place to stay when visiting Cedar Rapids. Comprised of several architectually-interesting buildings built over the past 30-40 years, this complex has very nice rooms, pool and health club, welcoming lobby and two restaurants plus the breakfast area (the breakfast area does double-duty as a bar during evenings). The breakfast (along with the friendly hostess) was a treat and included in the reasonable room rate; plenty of protein, fresh fruit, waffles and baked-goods if you want, and good coffee. Highly recommended!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Brenton, Thank you for taking the time to complete a review about your recent stay. We are very lucky to have the amazing staff we do for the breakfast area. I will make sure to pass along your comments. We hope you stay with us again soon. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Bad breakfast experience"

3
25/07/2017

If you are looking for a good breakfast, this is not the place. We paid a lot of money (too much) and wanted a good breakfast. That did not happen. A huge disappointment. The pool and hot tub were decent. My husband thought the bed was very comfortable.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Judy, We do apologize about your recent stay, we try very hard to accommodate every guest and provide a variety of options for breakfast. If you would like to call the hotel so we have a better understanding and can try to prevent this from happening again. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Great Place for the whole family"

4
19/07/2017

This is a very nice hotel with great staff. The complimentary breakfast is really good with different options every day. The bar is close for a night cap and has a great staff as well. (Cassie in the Gold Zone and Ben at the Longbranch). Better lighting in the bathroom would be nice, but that is always a comment of mine as it is sometimes difficult to put on makeup with poor lighting. We had a great stay and the people at this hotel were awesome. There is no airport shuttle, but Uber got me there for just $20. They accommodated our family for the whole weekend, my nephews had fun in the pool, and there is a great place to sit out by the pool to visit with family and friends without having to be in someone's room. Great stay!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Marjory, Thank you for reviewing your recent stay with us! We are very lucky to have both Cassie & Ben for employees, I will make sure to compliment them both. Our breakfast staff tries to prepare something different everyday so our guest get a variety. We hope that you come and stay with us if you are ever in the area. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Great Staff"

4
16/07/2017

Comfortable room, great staff, really good breakfast, nice amenities, all for a reasonable price. I wouldn't recommend staying here if you use a wheelchair vehicle though. The rooms are great for that use, large, well laid out and comfortable including the bathroom, but the parking lot isn't prepared for wheelchair only use. The slope is dangerous and the room provided isn't adequate. Anyone else would get a great value and comfortable experience.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing your recent stay. We are happy to hear you enjoyed your time with us. We hope you stay with us again soon. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Excellent Value and Comfort"

5
14/07/2017

Comfortable room, competent friendly staff, good restaurant, exceptional breakfast! Great in accommodating early check-in! Excellent assistance in using computer for printing boarding passes. Competitive Rates.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Mark, We appreciate your kind comments, I will make sure to pass them along. We try our best to accommodate early check-in, so I'm happy to hear we were able to do that for you! We hope you stay with us again soon. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"one night stop"

5
12/07/2017

check in was good, room by the pool and breakfast bar, taco bar was very good ! drinks are all ways good !! pool table is fun. we stay here at least once a year.good night sleep all ways. they have two bars in this hotel, and excellent staff!!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to give us a review! We are so happy to hear that you enjoyed your time with us. We look forward to seeing you again. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Great bartender"

4
09/07/2017

My husband and I both ordered the prime rib and it was excellent. Baked potatoes and veggies were equally good. We were able to gave a couple of drinks with our meal and the bartender made them perfectly. It was relaxing and relatively quiet. Would definitely eat there again.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
We are so happy to hear you enjoyed your meal. If you ever have any questions please feel free to give us a call. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Great place to stat"

4
04/07/2017

Great place to stay , especially great if you have kids . Breakfast staff are excellent, and one of the best we have had on the road . Convenient location and comfortable beds . Only complaint I could make is the coffee could be better , not good !

"One night stop"

4
02/07/2017

This hotel is off the main roadway which makes it a quiet and pleasant place. There was a game room for kids. The lounge bar area was nice and we were waited on quickly. The room had been scented probably when vacuuming and that did cause a bit of a problem because of allergies. Overall it was pleasant stay for one night.

"Mistake staying here"

1
30/06/2017

The hotel was very hard to find. Google maps takes you several blocks away. Hotel was average. Reminded me of the 90's. The bar / restaurant was at best a dive bar. With very drunk and vocally baligerant local customers. Non of the staff appeared to be surprised or bothered at all by the drunk customers.

"Was ok"

3
28/06/2017

Kids enjoyed the pool and arcade area breakfast was ok unfortunately several things cleanliness wise were wrong with the room at check in and front desk staff was rude checkout when I stated several things were wrong with the room when I checked in

"FRIENDLY STAFF"

5
24/06/2017

this family owned / american owned motel is the ONLY place to stay in cedar rapids, Iowa. i have traveled this area since 1981, stayed in numerous motels in the area, this is the only property i will patronize in the area.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your continued loyalty. We appreciate that very much and look forward to seeing you again soon. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Sixty-first wedding Anniversary"

5
20/06/2017

A very enjoyable and friendly place to celebrate special events in our lives.We were very pleased to be able to invite our family to join us for breakfast to help us celebrate our Anniversary and Fathers Day.We also enjoyed a lovely and relaxing anniversary dinner.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Donna, Happy Anniversary!!! Thank you for choosing to spend your anniversary with us. We are delighted to hear that you had a relaxing evening here at the hotel. We hope that you come back and visit us soon. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Good option in Cedar Rapids"

4
19/06/2017

Best Western Longbranch in Cedar Rapids is a good choice for a night's sleep. Nice, clean room. Small bathroom with tiny sink. Nice mint soap. Breakfast was OK, just average. The hotel itself is setup strangly, but that is not a problem. We enjoyed our stay.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for taking the time to complete a review of your recent stay here at the Best Western Plus Longbranch. We are happy to hear that you enjoyed your stay with us! We hope that if you're ever in the area again you stop and see us. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Love it every time we stay"

5
13/06/2017

My new husband & I stayed in the honeymoon suite...it was wonderful! The Jacuzzi tub & huge bed made for a fun & relaxing night after our wedding! As always the breakfast was delicious & filling. There were so many options!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
First off, Congratulations!! We are happy that we were able to provide you with a nice getaway for your special occasion and we appreciate you choosing our property! Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Enjoyable Stay"

5
12/06/2017

The hotel was very clean. The hotel staff was very friendly.The room was nice. Plenty of clean towels and pillows. The breakfast was good and had plenty of food. We didn't get a chance to use the pool or gym...maybe next time.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Valerie, Thank you for taking the time to complete a review on your recent stay. We are so happy to hear that you enjoyed your visit! We hope if your ever in the area again you will stop and see us. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Very Good Best Western Hotel"

4
11/06/2017

Hotel is nicely remodeled, with very good facilities such as Fitness Room, Pool & Recreation room, and Restaurant We stayed during a wedding celebration and the Food provided for the Wedding was excellent The Rooms are comfortable and clean

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for reviewing your recent stay with us. We are happy to hear that you were able to enjoy the fitness room, pool/recreation area, and the restaurant. We hope if you ever get the chance you'll stay with us again! Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Great Hotel"

5
02/06/2017

This is a Quiet and Caring Hotel. The Food is fabulous. With the buffet style breakfast, Caring Staff, and all the other amenities you will enjoy your stay here. I have repeated stayed here because of the service, and will continue to do so.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Allen, We appreciate your business and always look forward to you staying with us! Thank you for taking the time to share your comments. I will pass them along to the staff. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Pleasantly Impressed"

4
31/05/2017

The 2nd floor recreation area is amazing! I just wish I had an opportunity to visit the bar but alas, it was closed due to a staff member family emergency. Would love to see key cards go away though; but it next to a cell phone and it deactivates. Honeywell has an app for that.... all hotel chains should really look into this to enhance guest experiences. I only got locked out once but my husband made the trek to the lobby (in another building); thank goodness it wasn't winter but even if it was, there is a skyway! Now that was an excellent idea!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Kelly, Thank you for taking the time to leave a comment, we appreciate it! We apologize that you were not able to use the restaurant/bar area. Hopefully you come see us again soon! Thank you, Sarah Dengler, CFDM

"Loved this hotel!!!"

5
29/05/2017

My sister had a 50th birthday bash here in the lounge with a band, so we stayed in the hotel for convenience. I was very impressed with everything! I have nothing bad to say about the staff, the lounge, the food, the room, or the breakfast. Everything was great! The breakfast was awesome! Lots of options and hot items !!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you so much for your kind comment! We are extremely happy to hear that you enjoyed your time here, and we hope your sister enjoyed her 50th birthday celebration. We hope to see you all soon! Thank you, Sarah Dengler, CFDM

"Amazing location for business or pleasure"

5
27/05/2017

I stayed here two nights for a business trip, and it was amazing. I travel quite frequently for work, and I was extremely pleased with this hotel. It's located near a lot of restaurants and stores, and it's pretty close to the main roads, which made around a breeze. Despite being so close to busy places, the hotel was actually very quiet; it's tucked away from all the busy happenings of the city. It was amazing to come back to the hotel after a long day of traveling or working. The beds were amazing and had great pillows. I loved all of the toiletries provided, including mouthwash. The restaurant connected to the hotel was great. I was able to get unlimited wings and meatballs for only five dollars on my first night. For someone who'd been traveling all day, it was wonderful to just walk over there, get some food, and get back to my room. The second night, I ordered room service. The food got there quite quickly with all of the necessary utensils. On my second day there, I also decided to have some of their breakfast. The continental breakfast was what all hotels should strive for. They had a wide assortment of hot and cold dishes that could be eaten by anyone, even someone on a diet. They had a staff there to help you with your plates and refill your coffee. Amazingly, there was no additional charge for the breakfast, although I personally recommend tipping the serving staff there for all their great work. When I was down by the breakfast lounge, I saw that there was a foosball table, a pool table, and some coin-operated arcade games. This would be a great place to bring a family. I truly felt like it was a home away from home. I would gladly stay here again.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you so much for the kind comments, we appreciate you taking the time to complete a review. The whole staff here at the Longbranch strive to make every guest experience memorable, so we are so glad to hear that you enjoyed your stay! I look forward to sharing your review with the staff. We hope to see you again soon! Thank you, Sarah Dengler, CFDM

"Great Room, Great Service"

5
15/05/2017

Enjoyed our stay from Check in to Check out. Very friendly Staff that was willing to help us out and make our stay more comfortable. Great Restaurant and Bar at the Hotel, great meal at a great value.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thanks Jim! We are happy you enjoyed your stay. We hope to see you again!

"Great 3 night stay"

5
11/05/2017

My family and I recently stayed here for 3 nights celebrating graduation at Coe College. The location was great and it was an easy drive to campus. We were impressed with the cleanliness, large size of the rooms, and the friendliness of every employee we encountered. Breakfast had everything you could want and more. If we ever back in the area, I would stay here in a heartbeat.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Sarah, Thank you so much for your kind comments! We are very lucky to be so close to Coe College and meet all of the families that stay here because of Coe. We hope to see you again, Sarah Dengler, CFDM Best Western Plus Longbranch

"Restaurant review only"

2
04/05/2017

Chef's salad??? Loads of wilted and brown lettuce, barely any cheese, 2 tiny tomatoes and no taste whatsoever. Service was 1 server for over 20 people. She was great at refreshing drinks but slow on serving food.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Hello Polly, Thank you for taking the time to give us a review. We apologize for not meeting your expectations but we truly do appreciate you bringing it to our attention. I will back sure to address this with our Executive Chef to ensure this does not happen in the future. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch (319) 377-6386

"Nice hotel"

4
26/04/2017

This hotel was nicely updated. The breakfast area had plenty of seating and a decent breakfast. There are refrigerators and coffee makers in the room. We stayed in a double queen room. The beds are the best hotel mattresses we have slept on in awhile. We were there for a softball tournament and it was within a 20 minute drive from the parks and right off a major highway and interstate.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Hello, Thank you for taking the time to give us a review! Many guest comment on the comfort of our beds, so I am glad that you also enjoyed them! We hope that you stay with us again when you're in town. Thank you, Best Western Plus Longbranch

"Best Western Longbranch"

4
10/04/2017

I found the hotel very nice. The entrance is a little unusual along with the layout of the hotel. The staff was very professional and friendly. We liked that the room we stayed in was in the back. I was conveniently located near the mall and a lot of restaurant choices. I would stay again if I was in the area.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Dale, Thank you so much for taking the time to comment on your recent stay. We are conveniently located near many restaurants and shopping centers, so that is always a plus for our guest. We are very happy to hear you enjoyed your stay and look forward to seeing you in the future. Thank you, Sarah Dengler, CFDM

"Great place to stay"

5
03/04/2017

Very nice hotel, well decorated and maintained...everything works. Staff is friendly and welcoming, great value. Room was large, clean and super quiet. Did not use them restaurant, lounge or free breakfast.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Hello Irensch, Thank you very much for your comment. The staff here at the Best Western Plus Longbranch is happy to hear you enjoyed your stay. Next time we hope you get to experience the restaurant! Until next time, Sarah Dengler, CFDM Best Western Plus Longbranch

"Very pleasurable stay."

4
17/03/2017

The hotel breakfast was excellent and the hotel was set-up nice. Our only complaint was limited use of the pool during water aerobics classes (joint use fitness center). Having a 7 year old would make us think twice about staying here again because of that. The room was clean and the attached restaurant was a great feature that we capitalized on.

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
James, Thank you for taking the time to review your recent stay here at the Best Western Plus Longbranch. We are glad that you were able to enjoy the hot breakfast buffet. We do apologize for the limited use of the pool during your stay, having the Gold Pointe gym we offer water aerobics classes that are 45 minutes long. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"Perfect Weekend Getaway"

5
10/03/2017

The staff greeted me at check in with such professionalism! They knew my name immediately and presented me with a welcome gift, explained to me what my upgrade options were. Cheerfully provided me with my room choice, layout of the hotel with detailed explanation of hotel amenities and ask if there was anything I needed. The Manager was very professional, knowledgeable and extremely funny! I recommend this hotel..

Shanna G, Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Hello Jennifer, Thank you for your comment. I'm happy to hear that your check-in experience was exceptional! We are looking forward to seeing you again soon. Thank you, Sarah Dengler, CFDM Best Western Plus Longbranch

"excellent hotel"

5
31/01/2017

The Best Western Longbranch is a absolute top quality hotel to stay at if you are traveling through Iowa. It is located centrally and has the best amenities in the area. The staff is professional without being too stiff. They are helpful and friendly. The breakfast is the best i have had in the whole state. The fact that they have an actual health club associated with the property makes them truly unique.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thanks for the great comments. We appreciate the kind words about the facility and the staff. We agree the breakfast is top notch here. They have many items to choose from, so there is a little something for everyone. The 8,000 sq. ft. fitness club is a huge draw and usually a huge surprise to travelers expecting a "fitness room". We hope to see you again soon!

"Felt like I stepped back into the 70s. And...no...that's not a good thing."

2
23/10/2016

I really didn't care for this hotel. Everything about the common spaces was very dated and stale. We didn't stay in the main building, rather we stayed in the smaller building with the pool. That foyer area with a pool table and some tables and chairs had a lousy vibe and felt very old. The hot tub wasn't hot, and the sauna had a window that opened, causing kids to hang out inside like it was a warm little fort. There was a lounge in our building that served cocktails and food. Not real impressed with the meal. Breakfast was a typical substandard affair with rubbery eggs and weak coffee. Really the only bright side was the room which was clean and somewhat updated. All in all, this was a place that I was happy to say "goodbye" to.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Ckreie, Thank you for taking the time to provide us with feedback. We will use this information you have provided to help us move forward. We are still currently in the process of remodeling the hotel. We do hope that you give us another try. Thank you, Sarah Dengler Best Western Plus Longbranch

"Great breakfast!"

4
21/10/2016

Breakfast buffet was included, and it was delicious. They had REAL eggs and sausage-no powered and fake stuff. Pastries and cereals, breads and juices. Hand made French toast blew us away. Great value and very clean. Staff were all friendly and the price was fair.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Mommyrn1973, On behalf of our whole team thank you for your kind comments. We try to offer a variety of items for breakfast to suit many peoples needs and likes. I will be sure to pass along your comments to the other departments. We hope you stay with us again soon! Thank you Sarah Dengler Best Western Plus Longbranch

"Very good choice."

5
20/10/2016

The hotel is very clean and well kept and provide an enjoyable stay and I worked both shifts during my stay and was comfortable sleeping on either shift at the hotel. I have stay here on and off since 2001 and over the years they have made positive improvements and do not even think of different options to stay at.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Ed, We really appreciate your continued loyalty throughout the years. I know I speak for everyone when I say it is always a pleasure to see you! We have done many updates since your last stay so we are glad that you enjoyed them. We are still in the process of remodeling the exterior of the building and soon new carpet throughout the hotel hallways. We can not wait to see you again! Thank you, Sarah Dengler Best Western Plus Longbranch

"Big spread - lots of walking, several plusses, several minuses."

3
17/10/2016

Hotel is very spread out from lobby to amenity rooms. We were in an accessible room in the same building as the pools, atrium, breakfast area. Long walks to Lobby, restaurant, and function rooms. Has grown like Topsy on hillsides. Not enough elevators. Very few level parking spaces - even for HDCP spaces. Very supportive staff, but facilities are old. Clean and spacious. Great pocket door to HDCP bath with great shower, but too low toilet and dangerously smooth tile floor. Very spacious room, with nice beds, TV, closet, etc. Reasonable rates, but I'll try for better package next trip.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Steve, Thank you for taking the time to give us feedback. We have many ADA rooms available on property some close to the pool others closer to lobby. I do apologize if we were not able to get you in a room to better suit your preferred location. Our staff does a wonderful job on trying to help whenever possible and our housekeepers do a great job, I will make sure to pass along your kind comments. We hope to see you in the future. Thank you, Sarah Dengler Best Western Plus Longbranch

"Special Kudos......"

4
16/10/2016

Clean rooms, food very good in longbranch restaurant. All help couldn't have been nicer or more accommodating. Special Kudos to Sarah at front desk. We were in a bind to get to a family wedding and she went out of her way to arrange for transportation for us. Thanks to Sarah & Albert for getting us there.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Bluegilly1, We are so happy to hear that you enjoyed your stay! Thank you for all of your kind comments. Our staff works very hard to make sure each guest has a pleasant experience. I will make sure to pass along the comments to the right departments. We hope to see both of you soon! Thank you, Sarah Dengler Best Western Plus Longbranch

"Best Western Longbranch"

4
12/10/2016

Overall a very good experience. I was pleasantly surprised.The room was very comfortable with ample roominess. It didn't feel cramped at all. The breakfast they offer has a fairly good selection of hot and cold items. Lots of shopping and dining nearby.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Rosemary, Thank you so much for your kind comments. We appreciate hearing feedback. We are so glad that you enjoyed your stay and we hope to see you again soon! Thank you, Sarah Dengler Best Western Plus Longbranch

"Conference in CR"

5
08/10/2016

Best Western Longbranch offered great customer service. Room was comfortable and clean. Location was perfect for my conference and meeting the night before. Breakfast had many choices and was delicious. Wished I could have stayed longer to take advantage of pool, fitness room, restaurant and lounge. Express checkout was a convenient option. The next time I am in town, I will definitely stay at the Longbranch again!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Barbara, Thank you so much for your comments. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again and hopefully you will be able to take advantage of the pool, fitness room, restaurant and lounge. Thank you, Sarah Dengler Best Western Plus Longbranch

"Clean, pleasant, quiet, up to date building, friendly helpful staff"

5
07/10/2016

This hotel is clean, rooms and lobby are pleasant, parking is good and the staff is helpful and friendly. It was quiet during my Monday to Saturday stay, which was n ce, I was working odd hours. The hotel is located a block off the main drag, which contributes to the quiet atmosphere. There are a number of restaurants and stores nearby. There is a surprisingly (at least to me) large number of craft brew operations in the area. When I am back in the area I will come back to this hotel

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Jim, We are so happy to hear that you enjoyed your stay at the Best Western Plus Longbranch. We are lucky to be conveniently located near so many restaurants and shops all within walking distance. We hope to see you again soon and if you ever need anything just give us a call. Thank you, Sarah Dengler Best Western Plus Longbranch

"Travel Stop and Sightseeing"

4
04/10/2016

Wonderful place to stop when traveling. Little on the high price side, but the convenience of an on sight restaurant with a seperate lounge, swimming pool, fitness room, and Saturday night karaoke helps to overlook the cost. Staff is very friendly and rooms are clean and modern. Try to avoid the back building if you have walking disabilities as the slant of the parking lot is very hard to maneuver with a cane, wheelchair, or scooter but if you have someone to assist you, it is possible.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Margaret, Thank you for choosing the Best Western Plus Longbranch for your recent stay. We appreciate hearing feedback. We are happy to hear that you enjoyed your stay and we hope you come back soon. Thank you, Sarah Dengler Best Western Plus Longbranch

"Good enough"

3
20/09/2016

Great price, nice room...not clean to average expectations. trash left in kitchen from previous people. Master bath, has had a suite, was dirty. Dried urine spots and pubic hair noted upon our arrival. From previous persons as we had not used the facilities yet.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Misszippo, Thank you for taking the time to give us feedback. By providing us with feedback we can take this information and use it to retrain staff, etc., to make sure this does not happen again in the future. On behalf of our whole entire team I would like to apologize to you. If you would like to call and discuss this further please give me a call at (319) 377-6386. Again on behalf of our entire team we sincerely apologize for not meeting your expectations. Thank you, Sarah Best Western Plus Longbranch

"Tricky to find but nice folks"

3
31/08/2016

If I had not been a little bit familiar with CR this hotel would have been tricky to find. Hard to tell what is the front and the back door as well. It had all the basics and was clean, comfortable and convenient to stores of all kinds. The hallways were dark; it was close to a residential area so comfortable places to walk the pooch who was welcome at this hotel. Lobby was small but nicely appointed. Met a friend I had not seen in years and it was an easy place to sit and chat.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Thank you for your comments. We are happy to hear that you were able to catch up with a friend while visiting and we hope you stay again soon. Thank you, Shanna Guyer Best Western Plus Longbranch

"Third time's a charm!"

5
22/08/2016

This was the third time we have stayed at this hotel in three years. We come here on business every August. The beds are comfortable and the rooms are clean. The breakfast is not fancy but still good. The breakfast is served in a building that is not in the Main building but there is a hallway and a skywalk to get there so it is not like you have to go outside to get there...Just a nice morning walk. See you again next August!

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
BnBsAreGreat, Thank you for choosing to stay with us again, we appreciate your loyalty. Our housekeepers do a wonderful job and I will make sure to let them know you appreciate their hard work. We look forward to seeing you next August. Shanna Guyer Best Western Plus Longbranch

"Bestwestern Longbranch"

4
08/08/2016

This hotel was very clean and fresh with lots of updates. New beds were very comfortable. Property was recently updated and very friendly staff. Great location with shopping and restaurants within walking distance.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Debbie H, Thank you so much for your kind comments. Our staff works very hard to ensure everyone has the best stay possible. I'll make sure to pass along your comments to our staff. We are lucky to be in such a great location with so much within walking distance from the hotel. We hope you stay with again soon. Thank you, Shanna Guyer Best Western Plus Longbranch

"Great Experience"

5
07/08/2016

The staff was great getting me settled. I was a very late arrival. Great room and the nicest bath, shower I have ever seen in a Hotel. Great layout of the Hotel and I loved the Breakfast area. Thank you very much for the great nights stay.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Michael S, I'm so happy to hear that our staff was able to not only accommodate your late arrival but meet your expectations. We work hard to make sure every guest has a pleasant stay. Thank you so much for the kind comments. We hope you are able to stay with us again. Thank you, Shanna Guyer Best Western Plus Longbranch

"Very nice room and agreat breakfast .. we loved our stay"

5
26/07/2016

A very nice clean hotel and restaurant and facilities. they have a pool excercise room and all the amenities. loved our stay and plan to use this hotel again. we had a very delicious breakfast, I would recommend this hotel to anyone traveling in the area of Cedar Rapids, we visit our daughter in Marion, convenient location.

Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
msrs1084, We are so glad to hear that you had a pleasant stay. Our hotel is in a very convenient location for anyone visiting or working in Marion. So glad that worked out for you. We hope to see you soon and please let us know if you ever need anything. Thank you, Shanna Guyer Best Western Plus Longbranch

"Different in a good way"

5
22/07/2016

Stayed here one evening while traveling. The room was very nice, clean and comfortable. We were in a separate but connected building. The building we were in had its own bar and restaurant where food could be ordered from the main restaurant. The food was good and the location convenient. The room rates were good also. The was a very nice pool and rec area attached. We would definitely stay again. There was a very large parking area.

"Thanks"

5
22/07/2016

Stay at the Long Branch ! Very clean,good food,nice room,good price.Every thing one needs to have a great time ! As close to home as possible.I've had "free" breakfast at nice hotels before as I have traveled much,the Long Branch had the Best !

"Very good considering.........."

4
20/07/2016

The location is great, the staff are great, restaurant and bar are a very popular spot for locals- which says a lot. Building is strange and very dated - considering the limited options in Cedar Rapids I would gladly come back here. The restaurant, bar, and location out weigh the dated old building.

"Fantastic weekend"

5
12/07/2016

My wife and I traveled from Cincinnati, Oh to attend a family reunion centered in Cedar Rapids, Iowa. Our accommodations at the Best Western Plus Longbranch could not have been better. The rooms were clean, spacious, with plenty of closet space. Accessing their other amenities could not have been easier with the skywalk or other enclosed walkways connecting the pool, full gym, whirlpool and three attached restaurants. The free breakfast was ample with a large selection. Convenient to shopping, movies and other entertainment could not have been better. Am sad there are only 5 stars to rate the establishment. With Jen and Beth helping at the front desk, there should be 10 stars! Thank you for the stay.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
chip553, Thank you so much for your review. We work so hard on our amenities and staff training, so we are really appreciative of your review. Please come back and stay with us again Thank you so much, Best Western Plus Longbranch Rebecca.

"Nice place to stay"

4
05/07/2016

Pros Helpful staff, great breakfast, great workout facility, nice bed Cons Older facility, shower had a couple of hairs in it, price was a little higher than what I would expect for this particular rating of hotel. Thought it was summer rate and hotel would be full, but that is not the case.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Kyle_SD_308, We really appreciate your review. We work very hard on our amenities and staffing, so we do appreciate your feedback. There are a lot of variables in setting rates for a hotel so hearing your feedback is very important to us. We hope you will come stay with us again. Thank you, Best Western Plus Longbranch Rebecca

"Cedar Rapids"

5
30/06/2016

The hotel and room were very clean and comfortable. The staff were friendly and professional. I particularly enjoyed the fitness center, as it is actually a pretty well equipped athletic club, much better than the usual minimally equipped fitness center normally found in hotels. The breakfast was pretty good.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
William H, Thank you so much for your review! We work extremely hard on ensuring guest satisfaction, so we really appreciate your feedback. We hope you will come stay with us again soon. Thank you so much, Best Western Plus Longbranch Rebecca

"DID NOT STAY THE NIGHT"

2
22/06/2016

This is listed as a 3 star hotel on Priceline for $81 a night. Drove up and new I was in trouble. The buildings are old and the hallways smelled. The rooms have update floors but old furniture. It was so depressing I paid another $80 to stay at the renovated La Quinta. I do not know the people who have given this a good rating. Stay away until renovated.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Bill W, We appreciate your feedback. I apologize that you did not think the amount paid was worth the quality you received at our hotel. We have been working very hard on updating our facility, so we hope to gain your business in the future. I really appreciate your feedback, and I apologize for any inconvenience. Thank you so much, Best Western Plus Longbranch Rebecca D.

"five stars"

4
21/06/2016

the only complaint that i have is that they charged us 24 dollars for breakfast in bed. we ordered a couple eggs and pancakes. We got married and had our wedding reception in the ballroom, and it was beautiful. I would recommend this venue.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
409paulak, First off, congratulations on getting married! We are so pleased to hear, that you enjoyed your wedding reception at the hotel. All of our staff work very hard on ensuring your wedding experience goes smoothly, so we really appreciate your feedback. On the other hand, I apologize that you did not think the quality of your breakfast was worth the amount paid. We really appreciate your feedback. Thank you so much, Best Western Plus Longbranch Rebecca D.

"A place to stay"

4
21/06/2016

On a cross country trip to the west coast and need a place to stay. This hotel was clean, staff friendly, and helpful, room was not small and a free breakfast. The feel of the place is hotel in a rural town that has local entertainment. If you are looking for a luxury hotel this is not it. But it is a great place for a night as you travel.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
newjersey123, We really appreciate your review. We are in a great location near entertainment, and we have plenty of on site amenities for every guest. Also, our staff works tremendously hard on all of our amenities, so we really appreciate your review. Please come back and stay with us again Thank you so much, Best Western Plus Longbranch Rebecca D.

"Excellent facilities"

5
22/05/2016

We had a great time at the Cedar Rapids Best Western. Breakfast was outstanding, they have a cook that keeps the fresh food coming until 10 am. Variety and quality was fantastic. Rates were very competitive, facilities were in great shape. The staff was polite and helpful.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Keith_Bridgewater_IA, Thank you so much on your feedback. Our staff works very hard on our amenities, so we really appreciate your feedback. Please come back and stay with us very soon. Thank you so much, Best Western Plus Longbranch Rebecca D.

"Over-rated"

3
17/05/2016

I booked a night here as an Express Deal on Priceline. Hotel was described as comparable to more upscale chains, so when Best Western popped up as the result I thought we overpaid. Then I read the reviews and thought this hotel would be the exception to the lower-budget Best Westerns I've stayed in--it was not. Room had bizarre odor, pool area was not well-maintained and adjacent gaming area had the feel of a 70's lounge. The worst part, our room was in a separate building that had a locked door with no key entry when it was still light out... so a huge inconvenience when we were parked right by that entrance. Do not spend more than $60 plus tax or you'll regret it.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Tara T, I really appreciate your review. We have worked very hard on the appearance and quality of our hotel, so I do apologize for not meeting your expectations. I believe the door you were attempting to access was the gym, next door to the hotel, because all of the other doors have a guest key access to them. I can understand the frustration and the confusion, so I do apologize. We do hope you stay with us again. Thank you so much, Best Western Plus Longbranch Rebecca D.

"Great Hotel"

5
04/05/2016

This is a Great Hotel to stay at.. If you have to stay in the area, pick this Hotel. I stay at no other Hotel than this one, the Lounge has great buffet at a ridiculously low price. It is quiet, and comfortable to make my long stays more reasonable.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Allen B, We really appreciate your review. We work extremely hard on guest satisfaction, so we are pleased to hear you enjoyed your stay. Yes, our lounge is a great place to hang out in, and we have great prices! Please come back and stay with us again. Thank you so much, Best Western Plus Longbranch Rebecca D.

"experience"

4
02/05/2016

enjoyable all around and I would come back here again if need be. I even got to sing at the Karaoke bar which was a first time experience. My boyfriend and I loved the fact that everyone treated us like we were their only customers. thanks so much

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Josy G, We are extremely appreciative of your review, because we work extremely hard on our customer satisfaction. Please come back and stay with us when you travel back to Cedar Rapids. Thank you so much, Best Western Plus Longbranch Rebecca D.

"Clean"

4
26/04/2016

Room was clean and comfortable with a nice breakfast buffet, however, depending on the location of room it may be tricky to find the first time. Friendly staff and a fun decor. A bit off the highway, but that makes the place a bit more quiet for a restful nights sleep. My room was large so lots of room to move around.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Sharkhunter2010, I really appreciate your review. We work extremely hard on our customer appreciation and amenities to our guests, so we are thrilled to hear that you enjoyed your stay. We are in a great location, because we are close proximity to plenty of shopping and guests do not hear noise from the highway. Again, we are extremely appreciative of your feedback. Please come back and stay with us. Thank you so much, Best Western Plus Longbranch Rebecca D.

"Very Satisfied Customer"

5
12/04/2016

Very Helpful and curteous Staff. I travel to the Cedar Rapids area on a weekly basis and I have enjoyed my stay at the Best Western Long Branch. The Attached restaurant is convenient and the they offer reasonably priced dinners. They have a wide range of items on the menu. The Complimentary Breakfast offers hot and cold options and is always fresh. I would recommend this Hotel to anyone traveling for business or Pleasure.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Jim S, Thank you so much for your review. We work extremely hard on our customer satisfaction and amenities, so we are extremely pleased to hear that you enjoy your stays here. We really appreciate your loyalty to our branch. Please come back and stay with us soon. Thank you so much, Best Western Plus Longbranch Rebecca

"Great Place to Stay"

5
06/04/2016

I have stayed at the Best Western Long Branch hotel for the past 6 years and have never had a bad night's stay. The professionalism of the staff for the hotel branch is great. The amenities the hotel has to offer from two lounges to a restaurant that has some of the best meals in the Cedar Rapids area is just a couple of examples of why I love to stay here. I have traveled for business for the past 25 years and have stayed at many hotels, the Best Western Longbranch is the best hotel for total accommodation's that I have stayed at.

Assoc16071, Director of Sales at Best Western Plus Longbranch Hotel & Convention Center, responded to this review
Jeff L. Thank you so much for you review! First off, thank you so much for your loyalty to our hotel. We really appreciate it. We work extremely hard on ensuring good customer service and our amenities, so we really appreciate this review. Please come back and stay with us soon. Thank you so much, Rebecca D. Best Western Plus Longbranch

"Clean and friendly"

3
04/04/2016

This hotel met our needs. It was very clean and the staff was super friendly. It is dog friendly as well! We were a little surprised by the location when we pulled up. It isn't in the best part of town. The breakfast and pool area is in anther building and they have a skywalk connecting the two.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Katiebooklady, I appreciate your review. Unfortunately, we are unable to change our location, but I am pleased to hear you enjoyed your stay. Our staff works very hard on ensuring guest satisfaction, so I will pass this information onto our staff. Please stay with us again. Thank you so much, Best Western Plus Longbranch Rebecca D.

"overall good stay but some improvement could be..."

3
03/04/2016

they should update their bedding and enlarge the bathrooms. The breakfast was excellent. I plan to stay here again, The staff was very friendly and professional.This is all I care to say about this stay but this review requires 200 characters so here it is.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Louise M, I appreciate your review. Unfortunately, enlarging each guest bathroom would be very costly, but we will definitely take this in consideration. I am glad to see you enjoyed our great customer service and breakfast. Our staff works very hard on ensuring guest satisfaction, so I appreciate your comments. Please stay with us again. Thank you, Best Western Plus Longbranch Rebecca D.

"Great Hotel"

5
23/03/2016

If you are every in the Cedar rapids area this is the place to stay. rooms are GREAT and the food is awesome, plus with the very reasonable buffet that they have every night it is the place to be. Easy to find, and easy parking area

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Allen B, Thank you so much for your review! We work very hard on our accommodations, including our great foods, so I am very happy to hear you enjoyed your stay. Please come back and stay with us. Thank you so much, Rebecca [email protected]

"You Will Love It!!"

4
20/03/2016

This hotel is in an ideal location. There are not too many other nice hotels in the immediate area. There are two main buildings. The back building is newer, is away from road traffic, and has an atrium. Ask for it. There is an indoor swimming pool, a foos ball table, a billiards table, a bar, as well as breakfast area. It has 4 floors. There is plenty of shopping and restaurants within walking distance if preferred.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Loupoo, Thank you so much for your positive review! I am pleased to hear, that you enjoyed all of our amenities and our convenient location. Yes, the back building is convenient with the pool gym, breakfast, and atrium area. Please come again to the Best Western Plus Longbranch Thank you, Rebecca D

"Longbranch, Cedar Rapids"

5
20/03/2016

Very clean hotel with all the amenities you could ask for. Best breakfast bar I have seen in quite a while, quality and variety of breakfast items were very good. The staff were very helpful and friendly, treated you as a guest, not as just another room filler.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
David B, I really appreciate your review. I will pass this information to our breakfast host, because I know she works very hard on display and quality of food. On the same note, we also work very hard on our customer service efforts to guests. We are pleased to hear you enjoyed our efforts. Please come again to the Best Western Plus Longbranch Thank you so much, Rebecca D

"Terrific experience"

5
19/03/2016

Totally positive experience. The staff are friendly and helpful, the rooms clean and attractive and the bar and restaurant are first-class. It was convenient to my meeting site and located near everything I needed for a great stay.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Les E, Thank you so much for your positive review! We work extremely hard on our accommodations, so I am thrilled to hear you enjoyed your stay. Please stay again at the Best Western Plus Longbranch Thank you, Rebecca D.

"great stay!"

5
14/03/2016

Room was modern and very clean, nicely decorated. complimentary breakfast was good with may choices including fresh fruit. Nice pool area with an area for socializing. great location with plenty of parking.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Paula, Thank you for your review. I am pleased to hear, that you enjoyed all of our services. Our housekeeping and breakfast staff work very hard to accommodate our guests, so I will make sure to pass this review on to them. Please come back to visit the Best Western Plus Longbranch. Thank you so much! Rebecca [email protected]

"Fitness Center"

3
29/02/2016

The fitness center looked great. However, the hours of operation on the weekend made it impossible for us to use it.. The hotel was fine for a quick stay. Friendly staff, housekeeping prompt. and responsible.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Melissa K, I appreciate your feedback. Currently, we have not looked into expanding our hours of operation on the weekend, but I will bring this up. I appreciate you bringing this to our attention. Also, I am very pleased, that our staff excelled your expectations! Please come back and stay with us. Thank you so much! Rebecca [email protected]

"Stayed from Feb 19-21/16"

4
23/02/2016

Good quality and great service. They need to pay attention to detail, especially when cleaning. Staff were friendly and helpful. Beds were very comfortable. Breakfast was of good quality. Did not use the pool but it looked fantastic and others seemed to be enjoying it. Used conference room - staff were accommodating when setting up. Overall, a Good stay. We were there to attend a funeral. Bereavement rate could have been better.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
MichelleGlo, I am sorry to here about your loss, but I do appreciate your positive review. Thank you for bringing it to our attention on our cleanliness issue. We work very hard on ensuring each stay is satisfactory, and we will definitely work on ensuring this issue is fixed. Also, I am happy to hear our customer service and overall quality was exceptional! Again, I am so sorry to hear about your loss, and we will definitely work on the issues presented. Please come back to visit soon. Thank you so much, Rebecca [email protected]

"Great Place To Stay"

5
16/02/2016

The Best Western Longbranch Hotel is a wonderful, friendly place to stay or to just stop by with family and friends for relaxing dinning and fellowship.The dinning area is lovely with helpful and friendly service.If you prefer a more lively atmosphere you can always visit the lounge.The large TV's will provide you with the latest sports events, and the small stage for musical entertainment.Overall a great place to visit.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Donna O, I appreciate you taking the time to review the Best Western PLUS Longbranch, and I am also very happy to hear you enjoyed your stay. Yes, we try to make our restaurant fun for anyone who walks in. I will pass this review onto our restaurant manager. I really appreciate your feedback. Thank you so much, Rebecca [email protected]

"nice place to stay"

5
15/02/2016

very nice location, near restaurants and shopping. hotel has a restaurant but I didn't eat there. breakfast was good and had variety. there was coffee and apples in the lobby too. ask for a room away from the breakfast area if you don't like noise

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Arla59, Thank you so much for taking the time to submit your review. I am very please you enjoyed your stay and our amenities. We worked very hard on our amenities, so we can make each guest stay satisfactory. Please come back to the Best Western PLUS Longbranch. Thank you, Rebecca [email protected]

"Great Service"

4
04/02/2016

We stayed at the hotel for my sisters party and the staff was friendly and upgraded us for no extra cost to a bigger room. The beds were very comfortable and the complimentary breakfast was warm and good.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Sarah M, Thank you so much for your positive review of the Best Western PLUS Longbranch. We worked extremely hard on our customer service and quality of our hotel. I will pass the positive feedback to our staff. Please come again to the Best Western PLUS Longbranch Thank you, Rebecca [email protected]

"Hotel stay"

4
22/01/2016

Five of us stayed at this hotel due to a conference we attended at the hotel. We were very satisfied with the staff and hotel. Staff was very nice and rooms were clean and comfortable. Would definitely recommend this hotel for business and pleasure.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Christine W, Thank you for reaching out to us. I am pleased to hear your satisfaction in our hotel. Our housekeeping staff work really hard on ensuring guest satisfaction. I will pass this review onto our staff. Please come back to the Best Western PLUS Longbranch Thank you, Rebecca [email protected]

"Long Branch Best Western"

4
20/01/2016

Great staff and service. Food is very good and always fresh. Hotel is very clean and neat. Best feature is the staff at checking in & out as well as the restaurant and bar staff. I recommend this hotel.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Terrance S, I really appreciate your review, and I will pass this information to the appropriate staff. That is correct, our food is always fresh and we work very hard on training our staff. Please come back to the Best Western PLUS Longbranch Thank you, Rebecca [email protected]

"Longbranch"

5
20/01/2016

This place is one of the best values I've ever received at a hotel. 2 lounges, one full service restaurant (we had $3 all you can eat wings at one of them). It was amazing the ammenaties we got for the money we paid. The breakfast was the best hotel breakfast I've had in years.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Jib W, Thank you so much for your review! I really appreciate the view you saw in our hotel. We all definitely work hard on making guest satisfaction our number one priority. I will pass on your review to our restaurant and breakfast staff. Please come back to the Best Western PLUS Longbranch Thank you, Rebecca [email protected]

"Great Hotel for the Price"

5
19/01/2016

Always clean rooms and pool area, great food in the pool bar area, big pool/spa/sauna. Game room is nice and by the pool/bar. Decent breakfast. Location is great - near Mall, Trampoline park, restuarants, etc.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Kathy R, I appreciate your positive review. I am happy to see you enjoyed all of our amenities. Please come back and visit the Best Western PLUS Longbranch Thank you, Rebecca [email protected]

"Longbranch is the place to stay"

5
06/01/2016

If you are traveling to Cedar Rapids I would highly recommend staying at the Longbranch Best Western. It has everything you need from a pool, to fitness, to food, and a good nights sleep. A five star rating from me.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Martin L, I really appreciate your review. I am very pleased to hear, that you enjoyed all of our amenities we offer. Over the years, we have worked hard on the quality of these amenities to our guests. I really appreciate your feedback. Thank you so much!

"Wow what a great family hotel!"

5
05/01/2016

Hidden gem is right! Clean, remodeled ,comfortable beds, beautiful bathroom. Huge warm indoor pool, sauna&whirlpool. So quiet,we thought we were one of few guests until breakfast which was buzzing with several guests filling up on eggs, toast, bacon, fruit, yogurt, French toast, cereal, multiple drinks, awesome! Just a great atmosphere, homey, plenty of space and tables and t.v.s around a bar. Loved this place! So uniquely beautiful.

Assoc16071, Director of Sales at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Ann K, Thank you so much for your kind review! We work very hard on ensuring each guest stay is satisfactory, so we appreciate your feedback. Please come back to the Longbranch when you visit Cedar Rapids

"Decent Hotel for Cheap"

4
28/12/2015

I booked this hotel using rewards points that I had built up from work. The booking process was easy like always. When we got to town and checked in the staff was very helpful. We ended up in a suite which is attached to the main building by a skywalk. The suite had a lot of space and was very clean, but it could use some updating and had a bit of a musty smell. The internet worked well and the beds were comfortable. In the morning we took the skywalk to the breakfast area which is next to the pool. The breakfast area was clean and well laid out. The breakfast was pretty good and the pool was very nice. Check out went smoothly and I would stay at the hotel again when in the area.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Brian, Thank you for your kind review and for your loyalty to the Best Western brand. I'm glad you enjoyed your stay. We have been doing extensive remodeling in the lobbies and starting in the restaurant after the first of the year. The suites and hallways carpet will be updated as we progress. Have a wonderful day.

"great place"

4
17/12/2015

Lots of shopping in the area with comfortable surrounding. Great place for business or personal. Love its close to a mall , theater, and local food. One of few remaking happy joes restaurants with in walking distance. Scrapmania scrapbooking store with items you can't find in the chain stores is just down the street.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Jamie, I'm glad the location worked so well for you. We are in a great location with many unique specialty stores within walking distance. Thank you for sharing your experience on TripAdvisor. I hope to see you again when you are in the Cedar Rapids area.

"Wonderful place to stay"

5
16/12/2015

This hotel is an unfound gem. We chose this hotel because we were unhappy with another hotel we had been staying at during our trips to this area for several years. We were surprised at how wonderful it was. The check in process was quick and staff is wonderful, even the staff members you happen to pass in the hall or outside always had a friendly hello, or a how are you today, or can I help you with anything. The room was spotlessly clean and fresh smelling. Room had plenty of space and every ammenity needed, including high end shampoo, conditioner, and body lotion. I have back problems and some other pain issues, the bed was extremely comfortable and I slept better than I have in years. I wanted to take it home with me. Unfortunately due to the delightful sleep we had we missed the continental breakfast but I heard it's great, we will not miss it again. We had 2 of our grandchildren with us the first night. We took them swimming and in the hot tub, and the sauna (or hot house) as they called it. A lot of fun was had. We did order an pizza and soft drinks by room service. Pizza was great and done just the way we asked. Makes me think that the rest of the food in the restaraunt is just as good. We go to Iowa often because our son and his family live there and will be staying at the Best Western from now on. We signed up for their frequent visitor program and received points for this stay. When we travel from now on we will also look for Best Westerns to stay at.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Patti, Thank you for your very kind review. I'm so glad you were able to experience the exceptional customer service and amenities we have to offer firsthand. It's nice your grandchildren were able to enjoy the indoor pool. The pool side atrium is a great place for families to get together. Hopefully the next time you are in Cedar Rapids you will be able to enjoy the complimentary hot breakfast; we have expanded it to include a yogurt bar, oatmeal bar and sandwich bar. I look forward to seeing you again and thank you for choosing Best Western's on your future travels.

"Consistently clean and comfortable"

4
15/12/2015

My family has stayed here many times, as my son is a college student in a nearby town. The rooms and common areas are clean. The pool area is well-maintained. Breakfast is wonderful, with cereals, rolls, fresh fruit, and several hot choices daily. Don't let the strange exterior influence your attitude about this hotel. It is a bit unconventional, but you will not be disappointed. Well worth the rate of $100-125/night.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Valued Guest, Thank you for sharing your experience on Trip Advisor. Our layout is unique; we started in 1968 with a western themed restaurant thus the western front. The convention center and hotel buildings were added over the years. We are very proud of the complimentary hot breakfast buffet and have recently added more toppings for the yogurt and oatmeal as well as a breakfast sandwich area. Thank you for your loyalty. I look forward to seeing you again.

"Quick stop"

5
12/12/2015

Stopped in for a one night stay. The hotel is a great place to stay. Everything was in good order, staff was comfortable to interact with. There is a lot to do in this area and this is a great hotel to stay in while you are in town.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Mearl, Thank you for sharing your experience on TripAdvisor. I'm glad you enjoyed your stay and the location worked well. We are conveniently located within walking distance to many shopping venues, movie theatres and restaurants. I look forward to seeing you again.

"A very eclectic hotel"

5
10/12/2015

I enjoyed my stay here but it's a very off layout. To get to breakfast or the gym, you need to go up to the 4th floor and take the skywalk and then down 2 floors. Kind of a pain when you like to have breakfast in your room. The fitness center was great- a real gym! Bonus! I could control the temperature in the meeting room which was great for our small group. I enjoyed the apples they had out. Monday is $3 burger night in the restaurant. Delicious!

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Lisa, Thank you for sharing your experience on Trip Advisor. We do have a very unique layout; we started as a restaurant only in 1968 and have been growing ever since. If you are not staying in the pool view building where the complimentary hot breakfast buffet is being served it is a short walk across the covered skywalk to get to breakfast. The 8,000 sq. ft. fitness club with free access for hotel guests is a surprise to many but for those who like to keep up with their fitness routine while traveling it is a definite bonus. Each of our meeting rooms have individual thermostats so they can be adjusted by the meeting speaker to fit the needs of the attendees. I hope to see you again if you have a seminar to present.

"Great place to stay!"

5
30/11/2015

Excellent service and quality of room. My family really enjoyed the pool and having dinner at the Saturday night Buffet. I would recommend this motel for the convenience and quality of having a nice room, pool, and dinner just a short walk from the room.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Donna, Thank you for sharing your experience on Trip Advisor. I truly enjoy receiving guest comments regarding their stay. I'm glad you and your family enjoyed the indoor pool and the buffet. For those guests who want to enjoy their time with family and not be continually having to drive to another location to eat our on site restaurant is a perfect fit. I hope to see you and your family again. Have a wonderful day.

"Training Trip"

5
20/11/2015

very nice place.. ill recommend to all my friends and co-workers. Nice convention rooms. Rooms are clean beds are wonderful. Staff very friendly and helpful. Close to shopping and places to eat. They have a very large excercis faciality on sight place resterant on sight. So if you are heading in this direction you need to stay here...

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Laurie, Thank you for your very kind review on TripAdvisor. I'm glad you found the guest rooms and hotel amenities comfortable and accommodating. Our exceptional customer service, location and amenities are what keep our guests coming back. The ideal location within walking distance to many shopping venues, movie theatres and restaurants is a bonus for our guests when they have some free time. Our onsite 8,000 sq. ft. fitness center, heated indoor pool and award winning restaurant are available for those who choose to unpack and unwind at the hotel. I hope to see you again if you are in the area for business or pleasure.

"Accommodating and accessible."

5
15/11/2015

Both checking in and checking out were pleasant experiences with friendly staff. The rooms were spacious. We had an accessible room and it was especially roomy for a wheelchair. My mother also appreciated the sliding door for the bathroom, the roll in shower, and night lights. Also included are refrigerators and microwaves. The breakfast is very nice and reminds me of an Embassy suites with lots of hot food choices. We didn't take advantage of all the hotel had to offer but there was plenty: bar with music, restaurant, exercise room, pool, and beautiful hiking paths out back. Great location, too.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear MNfamilytravelers, Thank you for the very kind review regarding your stay at our hotel. Guest reviews are the best way for future travelers to know what to expect when they stay with us. I'm glad the mobility accessible room you stayed in fit your needs. The mobility rooms were designed by our maintenance staff and the pocket doors and built in shower seat have been very well received. Hopefully you will be back in the Cedar Rapids area and will be able to take advantage of the many amenities we have to offer.

"Room Review"

5
01/11/2015

I would recommend this hotel to anyone. We checked in and were greeted with a smile, our room was located in an excellent area. The rooms were neat and clean and the staff was very friendly and helpful.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Cecelia, Thank you for your kind comments and review of the hotel. The staff truly enjoy our guests and want to make their stay comfortable and enjoyable. I look forward to seeing you again if you are in the Cedar Rapids area.

"Berst Western - Longbranch Convention Center"

4
29/10/2015

Great staff in restaurant, check in/out. Always stay at this hotel when I come to Cedar Rapids. The staff always makes you feel like you're part of the family. I would recommend this hotel for it's convenience, restaurant and especially their staff.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Terrance, Thank you for your very kind comments regarding the staff and facilities. We truly enjoy our guests and customer service is a priority in all departments; I appreciate your recognizing this. It will be a pleasure to share your comments. I look forward to seeing you again.

"Definately a different property, in a good way"

4
27/10/2015

The property is laid out strangely. It is quite a walk to the lobby and the restaurants. The work out center is in a whole different building. Now this should not be a turn off. It is very neat and the buffet that we had on Saturday night was great and very reasonable. It is a quiet hotel. The staff is great. The only problem was that they did not clean our room the next day? They left clean towels but that is all, did not fill coffee or change bedding. I am confused at that but normally we opt out for the changing of the sheets when we only stay 2 nights. It helps out with the environment so I really didn't mind, but I did bring it to their attention. They were very apologetic. I would definitely stay here again. The bed was so comfortable. The food was great and the staff very friendly. DO not judge by the outside of the hotel. It looks old, but the inside is very nice!

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Corrine, Thank you for sharing your experience by completing the Trip Advisor. survey. We do have a unique layout as we started as a restaurant in 1968 and to better serve our guests have built on over the years. If the rooms are available in the pool view building which also house the complimentary hot breakfast buffet and the 8,000 sq. ft. fitness center, we are happy to upgrade our guests should this area fit their needs better. I apologize that your room was not properly serviced during your stay. Thank you for sharing your concerns at check out so we are able to correct the problem. We have been busy remodeling many areas of the hotel interior with the exterior slated in the near future. I look forward to seeing you again.

"Business Trip with my Wife"

5
21/10/2015

My wife and I really enjoyed our stay. We were only there 1 night but it was great. The employees are extremely customer service focused. The woman at the front desk and the one in the breakfast area were super friendly, professional and professional. We did not get a chance to workout or go in the pool but both looked like they were top notch. I travel often and rarely see free weights in fitness center. The breakfast was the BEST!!! We were given a room upgrade. Everything was great. We will definitely stay here again. I have stayed in some upscale hotels and this one felt just as great and for a lot cheaper. We did not try the restaurant but it looked great as well. The bed was so cumfy!!! I can't say enough about this hotel.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Rodolfo, I'm so glad you and your wife enjoyed your stay while you were in town on business. We truly enjoy our guests and customer service is a priority. I have the best employees and it is always a pleasure for me when guests recognize them also. I hope when you are back in the Cedar Rapids area you will have time to take advantage of the 8,000 sq. ft. fitness club; free admission for hotel guests.

"Comfortable Beds, Good Breakfast"

4
15/10/2015

Great things - Beds were extremely comfortable and breakfast tasted great. Breakfast selection was good, but I would have liked to see more hot choices like hash browns. Helpful, respectful staff. Hotel theme and décor is was great. Excellent fitness room - wish I had it in my town! Minor issues - bathtub had some hair in it and shower head barely worked

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Gaylen, I appreciate you taking the time to share your hotel experience on Trip Advisor. I'm glad you found the new plush top mattresses comfortable and enjoyed the complimentary hot breakfast buffet. I'm sorry we didn't have hash browns during your stay, the breakfast chef changes the menu daily and rotates the hot items. I do apologize for the cleanliness issues you encountered, thank you for bringing this to my attention so I can share your comments with the housekeeping staff. I look forward to seeing you again.

"Best Western Long Branch"

3
12/10/2015

Overall this hotel property has a lot to offer guests. If you are hosting an event it is a MUST to look at. The space is great and well kept and up to date. The staff at the lounge and restaurant was very helpful and nice. The long walk between buildings could pose a problem for families with little ones or elderly. The security should be updated, new key slots for the outside doors, and the windows you could unlatch and jump right out of it you really wanted to. Plus it is kind of located in a shady apartment complex area so security should be heightened. The Sunday Brunch is fantastic, if you enjoy a large brunch with lots of choices, and for what you get the price is fair. I would stay at the LongBranch again but the pool area needs WORK! LOTS OF WORK...The Gold Zone Cafe was a great additional feature though.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Ashley, Thank you for sharing the details of your stay with us. Guest reviews are a great way for our future guests to know what to expect when they stay. We have everything to offer if you are hosting an event, our 13 meeting/banquet rooms can seat from 10 to 350. Our experienced banquet staff take care of all the details. All our windows are equipped with a safety lock to prevent the window from opening more then 6 inches. There are apartments located next to us but we have not experienced any issues with the tenants. I'm glad you enjoyed the Gold Zone Café, it is open for our complimentary hot breakfast in the morning and for a small lounge in the evening. I hope to see you again when you are in the Cedar Rapids area.

"Excellent stay for family wedding"

5
12/10/2015

Stayed at this hotel with extended family for family wedding. Beautiful, comfortable and safe. Nice ameneties, good breakfast. Area around the hotel also has nice restaurants, shopping and movie theatre.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Colette, I'm glad you enjoyed your stay with us. We are in a quiet neighborhood yet within walking distance to several shopping malls, many restaurants and movie theatres. It makes a great location when there is a family occasion such as a wedding. The amenities we have at the hotel also cater to families, such as the garden atrium for gatherings or the Gold Zone breakfast café for a leisurely complimentary hot breakfast buffet. Thank you for taking the time to share with future guests what they can expect when they stay with us.

"Awesome!"

5
12/10/2015

Stayed here for a family wedding. Older hotel that had been recently remodeled. Comfortable, affordable and staff was nice. Close to everything. Lots of restaurants and shopping. The only complaint......low water pressure, however , I found this problem throughout the state of Iowa.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Christy, Thank you for taking the time to share your experience on Trip Advisor. I'm glad you enjoyed your stay, it's always a fun time when family and friends can gather for a wedding. We have installed new eco friendly rain shower heads that have a larger head but a lower flow, the low flow shower heads seem to be the trend upon replacement in most hotels. I hope to see you again if you are in the Cedar Rapids area.

"everything was just easy"

5
10/10/2015

breakfast was a treat, check-in was easy, everyone was nice, and the room was comfy and quiet, and the $3 meals in the lounge are a real steal. The hotel is different from any other I've stayed in, and it was close to everything. I would highly recommend this hotel to anyone, and I will be staying again. If I had -anything- bad to say, it's that the shower pressure isn't the best, but otherwise, this place is a must-try.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Russell, I appreciate when our guests complete the Trip Advisor survey, this helps our future guests know what to expect when they stay with us. I'm glad you enjoyed your stay and were able to take advantage of the lounge specials offered each night. We are ideally located within walking distance to shopping, movie theatres and many restaurants. We have just installed eco-friendly rain shower heads that do give the impression of low water pressure; I thank you for mentioning this however so I can have the maintenance staff check for any problems. I look forward to your next visit when you are back in Cedar Rapids.

"Love the ammenities"

4
05/10/2015

For the traveler who uses the gym, restaurant, and pool, this place is excellent. Older hotel so you wouldn't know it from the outside. They are remodeling to freshen up the look inside. Biggest gym at a hotel I've stayed at, as a 5 day/month traveler. Restaurant had very wide variety menu. Good location to freeway and easy access to downtown. Price was very fair. Will stay there again.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Paul, I am very glad you enjoyed your stay with us and were able to take advantage of some of the many amenities we have to offer our guests. The 8,000 sq. ft. fitness club is wonderful for those guests who like to keep up with their workouts, especially when you are on the road several days a month. The on site restaurant is great for those wanting a relaxing meal following a long day and the complimentary hot breakfast buffet served each morning gets you on the road quicker. I look forward to seeing you again when you are in the Cedar Rapids area. Thank you for sharing your experience on Trip Advisor.

"skip this one"

2
02/10/2015

very dated, pictures online looked great, deceiving! Musty rooms, didn't even turn on air the first night because of the smell. Cleaned the filter in my sink and it was better. Lumpy pillows and bad breakfast and coffee. We had a tiny bathroom with bad lighting and bad water pressure, although a friend said here bathroom was a walk-in shower(no bath). The only good thing about this hotel was being there with our friends and free wi-fi. Don't expect to bring in your own food or drinks, it's against their policy. You must buy at their bar(poor) or restaurant(did not go).

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Janice, I apologize that your stay with us was les than satisfactory. We pride ourselves on meeting and exceeding guest expectations. As we do have a restaurant and lounge on property we do have to monitor the food and drink that is brought in to stay within health regulations. We have recently installed eco friendly rain shower heads that are better for the environment and do seem to have low water pressure but in reality they are made this way and give the impression of a soft rain. We have just recently installed new lighting in the bathrooms as well as the sleeping area which have been met with very positive reviews, I again am sorry they did not meet your expectations.

"Great Hotel"

5
30/09/2015

We always have a great time here and pleasant stay. The food in the hotel is very good; it is also close to many other restaurant options. There is shopping in the area as well. The whole family loves the pool & hot tub as well as the gaming area.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Tanya, We always appreciate when guests share their experience on Trip Advisor. I'm glad your family is able to enjoy the indoor pool, whirlpool, dry sauna and game area. We are located within walking distance to shopping, movie theatres and restaurants as well as having our award winning restaurant on property. I hope your family will be able to stay with again when you are in the area.

"Nice room"

4
28/09/2015

The room was nice and clean, bathroom was clean as well. Terrible water pressure in the shower though, but that is not unusual in hotels anymore. Beds were very comfortable and the free breakfast was pretty good too. The location was not ideal and the hotel was very difficult to find as it was hidden behind a strip mall.

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Joni, Thank you for sharing your experience with us on Trip Advisor. We have installed the eco friendly rain showerheads and it does seem that the water pressure is low but that is the normal flow. I'm glad you enjoyed your stay and hope to see you again if you are in the Cedar Rapids area.

"Always Great Service!!"

5
22/09/2015

I have had the pleasure to stay at the Longbranch 3-4 times over the last 3 years. The Service has always been exceptional! There is a restaurant/bar on premises that has specials during the week like taco bar on Wednesdays (awesome) and wings on Thursdays. The pool was heated-and I mean it was warm enough to swim in! Whirlpool is huge-open until 10:30. There is also a pool table, couple of video games and a fitness area that is very nice! You can get breakfast cooked to order(minimal $)-or do the buffet for no charge-although please remember to leave a tip for wait staff Loretta at the front desk is my favorite lady at the front desk who has been tolerant of my requests and anticipates my needs almost before I ask. All of the staff at the Longbranch is GREAT! The facility is clean through and through-absolutely no issues with the room or anywhere in the hotel!

Kathy L, General Manager at BEST WESTERN PLUS Longbranch Hotel & Convention Center, responded to this review
Dear Mary, It was such a pleasure to receive your Trip Advisor review. We truly value our guests and do everything we can to make their stay enjoyable. I'm glad you are able to take advantage of the lounge specials and enjoy the indoor pool and whirlpool during your stays. Thank you for your very kind comments regarding the staff, Loretta is wonderful and a great ambassador for The Best Western Plus Longbranch. It will be a pleasure to see you again.