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Leigh Park Country House Hotel & Vineyard, BWSC

3.5 / 5
884 Avis Tripadvisor
Leigh Road West, Bradford-On-avon, BA152RA Grande Bretagne  Copié !
TEL : +44 1225 864885
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Les points forts de l'hôtel

Activités

Salle de jeux
Tennis

Services hôtel

Ascenseur
Parking gratuit
Wifi gratuite
Blanchisserie
Restaurant à proximité
Service d'étage
Court de tennis sur place ou à proximité

Services chambre

Cafetière
Sèche-cheveux
Les points forts

Activités

Salle de jeux
Tennis

Services hôtel

Ascenseur
Parking gratuit
Wifi gratuite
Blanchisserie
Restaurant à proximité
Service d'étage
Court de tennis sur place ou à proximité

Services chambre

Cafetière
Sèche-cheveux

Description

Le Leigh Park Country House Hotel & Vineyard, BW Signature Collection se situe dans un domaine de deux hectares avec son propre jardin clos et son propre vignoble.C'est un lieu simple et reposant situé à 11 kilomètres de la ville géorgienne de Bath. Son histoire est riche, le bâtiment original ayant été un cadeau de la reine Elizabeth 1ère au comte de Leicester en 1574.Les 22 chambres ont été individuellement conçues avec les tissus et les ameublements en harmonie avec le cadre, offrant du charme, et du caractère au milieu d'installations modernes. Les chambres familiales, king size et avec lit à baldaquin sont disponibles sur demande.La salle de restaurant Winston donne sur les Wiltshire Downs. Les chefs cuisiniers proposent à la fois cuisine traditionnelle anglaise et cuisine internationale : des plats imaginatifs cuisinés sur demande.Si vous souhaitiez organiser une réunion d'affaires ou une manifestation privée, la suite Fitzmaurice est la salle de réception idéale. Nous pouvons accueillir des conférences et réunions jusqu'à 120 personnes, avec trois salles qui plairont à l'organisateur de séminaires avisé.Le belvédère de l'hôtel détient désormais une licence pour cérémonies civiles.

Activités

Avis clients

3.5
Basé sur l'avis de 884 voyageurs
Excellent
311
Très bon
224
Moyen
172
Médiocre
95
Horrible
82
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
"Lovely friendly well placed hotel."
2846kl, 14 Juillet 2024

Staff excellent, excellent location, beds comfy, room and bathroom very clean. Lovely breakfast. When we visited it was nice and quiet. Looks like a lovely location for wedding though. Would definitely book again if we visit Bradford on Avon again.

"Poor practice"
Sally T, 11 Juillet 2024

In my experience, this hotel has a poor practice of inviting teenagers (under 18s) to do 'trial kitchen porter' shifts to supply free labour when they are bus, for example have an event, such as a wedding, with no intention of offering a job or getting back to the child at all. This is poor practice and very disappointing for the children they take advantage of.

"Average. Front desk staff could do with a few smiles."
Alhan A, 29 Juin 2024

Coming from a friendly , welcoming and warm hotel in Cornwall the reception at the Leigh Park Country House hotel was a huge let down. Receptionist was gloomy and dull, made us aware that we were early and out room was not readyn which is well and good but the same information could be communicated in a much friendlier way.I asked if we could walk around and explore she said sure..but we felt as though that would be an invasion. A little smile and friendliness goes a long way. Especially if you are in the hospitality industry. However, the staff at the restaurant feel as though they are from a paralellel universe. Very friendly, welcoming waiters and waitresses. Patient with orders and requests. Complete contrast to the front desk staff. The quality of the food and variety was exceptional. The dessert menu was so diverse and everything proffessionally presented. Compliments to the chef and the reataurabt staff for making our stay bearable. The hotel is on a very pretty piece of property, and has the 'Georgian' feel however, certain things could do with an upgrade and it wont comprimise the theme...i promise. Like the toilet flush was very weak, shower was acceptable and some limescale removal for the kettle. Overal, average expeience and that is all thanks to the restaurant and their staff.

"Tries to more than it is. Yes it's a manor house yes it has nice grounds, but do you get more for your money, no."
seleeyore, 25 Juin 2024

A romantic anniversary, it was not. No thought given for simple problems and solutions. It would need to do more than just have nice grounds and have a vinyard to get the rating it does

"another amazing stay at this hotel"
ipriscilla2024, 20 Juin 2024

The food was exceptional (compliments to the chef) and the service was brilliant. All the staff were keen to ensure we were well looked after and had a good time.

"Staff need to talk to each other"
FlowerFlo123, 16 Juin 2024

No tv remote in room. Staff could not find one, promised we'd have one by next day. Didn't appear the whole four day trip. Heating would not turn on in room. I was told it doesn't come on until 8pm. When I spoke to manager I was told it was turned off in the whole building because it was June. So if we have a cold summer we're not allowed to have the heating on!! Housekeeping was missed one day. Another day did not leave any tea or milk. It was noisy. Could hear the person in room above pacing up and down the room. When staff changed shifts did not pass on problems.

"Perfect Wedding"
charvin468, 06 Juin 2024

The perfect day!! Amazing team of staff, all going the extra mile to ensure the day was amazing. We cannot recommend this venue enough. Nothing was too much trouble. The venue, food and service were all perfect.

"Exceptional"
ifrench333, 04 Juin 2024

i have been to stay here a number of times and it just gets better and better each time; the food is exceptional, as is the service, the staff are all so helpful, friendly and go above and beyond in ensuring i have a wonderful stay; the hotel itself is beautifully positioned with a gorgeous view over the wiltshire countryside; the beds are really comfortable and i always have a peaceful nights sleep; i highly recommend staying for a wonderful experience.

"Better location than i expected !"
JKD, 03 Juin 2024

Very nice room in a nice property. The room was large and comfortable and we enjoyed our three night stay. It seems a bit remote, but since we were driving most of the days, it was fine. It turned out to be more convenient once we realized we could easily walk to Bradford on Avon which had all of the amenities we wanted - grocery stores, pubs and nice walking around the town.

"Avoid! False Advertising throughout"
Simone N, 03 Juin 2024

I took my fiancé away for a surprise couple of days to visit the Wolves for his birthday. The hotel room that I booked was supposed to be an Executive room (advertised as 'with upgraded facilities' and 'recently refurbished' with 'a view' with its own Vineyard and the wine from the vineyard could be purchased at the bar). Our stay, from start to finish, was bad. We are not ones to complain, but feel it is warranted on this ocassion. As soon as we went to our room (no.43) and saw the dated room, the one towel that was in there was dirty and screwed up on the hanger in the bathroom, the toiletries and bar of soap were all half used, holes and cracks in the ceiling, the carpet very worn, large gaps on the door meant that alot of light was coming in from the corridor all night. There was a very old kettle that had seen better days. We went straight to reception and asked to be moved. They couldn't move us due to the hotel being busy. On arrival, we were asked what time we would like to book in for dinner. Having travelled for 5 hours to get there, we wanted to rest, enjoy the grounds and sample the hotels wine from the vineyard and so we requested the last available dinner slot. The garden was lovely. We walked to the vineyard and saw alot of rubbish along one side. The greenhouse was full of rubbish, rubbish scattered everywhere. Very disappointed to note that this is not a working vineyard anymore and they no longer make their own wine (that stopped a few years before) so no sampling of the wine. Dinner was another story! We had been sat in the garden for a couple of hours enjoying the weather and garden view. We went to dinner and was made to feel unwelcome immediately, we were told that it was too late and that we had 10minutes to order our starter, main and dessert before they shut the kitchen. We were served the wrong measure when ordering Port, had a drink forgotten, and we had to order the 3 courses, we didn't know if we wanted dessert before starting our meal but felt we had to order it in case we did want a dessert because the kitchen would close. I ordered salt and pepper squid. When it arrived, it had a horrible smell to it and it tasted like it had been left out of the fridge/on the side for alot longer than it should have been, it tasted 'off'. We spoke to the waiter who took the squid away, apologised and offered us a drink on the house for the inconvenience. My fiancé, the birthday boy, who's 'surprise' this was all for, did not sleep at all the night. Due to the light, there was alot of banging, sounded like hoovering but we were later told that it wasn't hoover, this was all night long. The 'View'was of the carpark only. Breakfast..... a very similar experience. Upon checking in the day before, we were asked what time we would like to book in for breakfast. We, again, requested the latest slot as our wolves experience wasn't until the afternoon and again we wanted to enjoy a little time. Unfortunately we arrived for breakfast, on time for our 9.15am booking. The breakfast was nice, although there wasn't much left (ok). We were rushed as they had already started to prepare for a wedding that day, which is fine but if the 9.15am slot was like this then they should have said for us to book earlier. As we checked out of the hotel, we had a meeting with the Hotel Manager, who seemed to be very helpful, nice and he listened to all of the issues that we encountered during our stay here. He offered us a complimentary night at one of their 4 hotels in the group, which we accepted and we were told that customer services would be in touch to rebook. That was, expected as our stay was so awful. But a nice way to be able to redo my fiancées birthday. We left the hotel thinking that it was all sorted.... How wrong were we!!! I received a 'review request' to review our stay, which I replied to, to let them know that we were expecting contact from customer services before leaving a review. We have received many emails from the group. They will not honor the Hotel Manager's offer, their only offer was '50% off a bridal suite stay' and £30 refund. We advised them that we were not happy with this second offer and that we had accepted the complimentary stay to try and make it better. This was a special occasion which was totally spoilt by all these things, above. This certainly wasn't the surprise I was expecting. The stay was totally ruined and I don't recommend this hotel for these reasons. I wanted to surprise my fiancé with a special stay at a special hotel in an Executive room, with upgraded facilities on a beautiful vineyard, sipping their wine, enjoying dinner and breakfast before heading out for the birthday boy's surprise wolves experience. sadly the trip was ruined. It certainly was not the experience I was hoping for. Certainly not the experience I paid for. Certainly not executive, certainly no where near the plush rooms advertised. False advertising throughout.

"Great!"
Milly B, 27 Mai 2024

My room was spacious and clean, the hotel is a lovely building & nice grounds - good location. There was a wedding on the evening I stayed, but I wasn't kept up by loud music or guests which was excellent (as I had started to think that might be the case). The tea tray was very basic & I was disappointed with the shower - it would seemingly lose pressure & the water would ease regularly throughout. I did not have breakfast but my evening meal was delicious and reasonably quick - the waitress was very polite & chatty (Ronnie I believe)

"A gem of a hotel!"
davidtittle, 15 Mai 2024

Beautiful setting & very welcoming staff. Spotlessly clean and recently refurbished bedroom & bathroom. Fabulous breakfast & great dinner too.

"Great Hotel"
martbr1299, 14 Mai 2024

Stayed at this hotel whilst on a course in the local area. Food, both breakfast and dinner were delicious. Would definitely stay again when in the area.

"Very comfortable stay."
David F, 13 Mai 2024

The Best Western hotel was very comfortable and the staff were very helpful. The food, both breakfast and evening meal, were very good and plentiful. The service was good. The bed was very comfortable. The room was basic, but clean. The bathroom was well designed.

"Excellent"
Catherine R, 12 Mai 2024

Beautiful location- accommodated us when another hotel let us down. Lovely rooms great breakfast and friendly staff. Really nice grounds and terrace to enjoy in the sunshine and we were lucky with the weather! Short walk to town but hilly walk back.

"Stunning views"
Gaye C, 08 Avril 2024

Beautiful hotel, the grounds are very well kept, it was a shame it was raining because there was lots of seating to sit out and enjoy the lovely view. We had a ground floor room which was very spacious nice large comfortable bed and a good shower. The food was of a high standard and the staff very good, highly recommend this hotel.

"Management must up their game. You are letting your team down"
Kevin F, 25 Février 2024

Although overall we were pleased with our accommodation. Sadly the hotel management lets down their hard working staff. We had a 2 night stay with breakfast included. Our room was very comfortable and over looked the vineyard. We were asked at check in if we wished our room to be serviced during our stay and what time booking for breakfast. Wished for both to be done. First morning excellent breakfast. Plenty of choice , hot, good service . Returned to our room mid afternoon cold and wet. No heating. Turns out our annex is on timed and wasn't turned on . Room was not serviced. 2nd morning breakfast was carnage. Not enough seating, lack of food, staff were over run . So disappointed. It is a management problem. Breakfast booking should be staggered to work with the seat numbers and what the kitchen can produce. House keeping. If you know how many are staying. Adjust your housekeeping staff to suit. Sadly those who make the decisions are never to be seen. Our thanks to the hard working staff on duty this morning 25th feb . You were let down by management.

"What a lovely hotel"
Wanderer36646566517, 20 Février 2024

What a lovely hotel. Our room was huge, with a modern bathroom, but an unspoilt old bedroom. Paddy our barman+ was exceptional as were all the staff, which made for an excellent stay. Great food too. Breakfast and evening meals were super, Thank you so much.

"An great shame"
ceridwyn1952, 06 Février 2024

Breakfast was dreadful , bacon was like shoeleather ,scrambled eggs grey ,sausages poor quality and undercooked. All pre cooked buffet style continental choice was abysmal. Dinner menu limited barman didnt know what a white wine sprizer was. Rooms not serviced so not replinished of tea e.t.c Our room was the bridal suit ,ok but disappointing if I was'the bride. No lights over bathroom mirror no body lotion no water in the room.

"Executive room misadvertised!"
Ewa G, 14 Janvier 2024

I upgraded to an executive room and I feel the room I was given is not what is shown on the website. It was in the stables and only had a very small window and no view. I complained to reception and to the manager that it did not warrant an extra £20 per night. I was told an email was sent to top management but as yet I've had no response. Please be aware that if you book an executive room here it may not be what you expect and is not worth it! It was a shame as otherwise it was an enjoyable trip.

"Food is shocking"
ianstarkey3, 11 Janvier 2024

Whilst waiting for our food, a gentleman complained that his fish was stone cold inside and walked out. My fish arrived 15v mins later and it wasn't cooked in the middle and also stone cold. Drinks are massively expensive and the wine (which isn't from their vineyard because they don't make wine anymore) is very poor.

"Discovered a gem"
Jayne S, 20 Décembre 2023

What a wonderful discovery. A beautiful building though, as with all Best Westerns, a faded lady. The staff and environment more than made up for that, they deserve 5 stars . A sumptuous cosy room, with 2 proper arm chairs, where we were able to in comfort. There are no words for how good the dinner was, one of the best meals out we've had in years. I had lamb, my companions the skate wing and chicken Milanese. Thoroughly recommend staying here, or going just for dinner, but remember the faded lady comments.

"A stop over."
willnparker, 10 Décembre 2023

An excellent hotel with a good location. An imaginative and varied menu in the restaurant with a good wine list. A good selection of hot and cold food and fruit at breakfast. Very good value for money. Would go back for a longer stay.

"Disappointing"
MartinHooperIOW, 19 Septembre 2023

We stayed for three nights over a weekend. We were disappointed overall for a variety of reasons. Our room was not up to the quality we expected based on those shown on the hotel website. We had a so called executive room, in a separate block. It was not comfortable - there were two very hard chairs. There was only one very small window in a corner of the room so it felt claustrophobic. We were expecting a bright room like those on the website. The bathroom was clean but the shower had very low water pressure. Just about adequate to wash your hair. The rest of the hotel was also a bit worn out and needs a refresh. Marks 5 out of 10. Breakfast. The bacon was hard and difficult to cut with the blunt knives. It must have been cooked for a very long time to get that chewy. I didn't see anybody replenish the hot food for the three mornings we were there so it must be cooked in bulk early. Maybe it's ok at 7am but not 9am. I didn't trust the look of the sausages - they didn't seem properly cooked. Marks 5 out of 10. The evening menu was identical for the three nights we were there. The only meal that we really enjoyed was when we had steak on the third night. The other meals seemed to be microwaved. Marks 7 out of 10. The restaurant staff were very good. Scott, Ibram, Paddy, and Richie - well done to you all. Unfortunately there didn't seem to be enough staff all the time. Getting a drink at the bar was an ordeal until Richie arrived on our third night. Marks 8 out of 10. Check in. When we checked in the receptionist asked us to pay our bill up front. I asked why that was - I'm used to paying when we check out. She said it was their policy. So reluctantly I paid. Then I was told if I wanted to put drinks on my room I would need to pay a deposit of £200 up front. I was getting the feeling they didn't trust me - I felt insulted. Anyway I decided not to give them any more money up front and paid as went along. Marks 2 out of 10. We were on a Dinner Bed and Breakfast rate and I was surprised after the second night dinner to be asked to pay extra because we'd gone over the limit. What limit? Nobody had told me that there was a limit. Anyway I refused to pay the extra. And I realised that with this system if you have a meal within the limit you don't get any credit for that when you go over the limit on another day. No wonder they don't explain it to you. It would all be much simpler and fairer to tot it all up as you go and pay at the end when you check out. Marks 2 out of 10. There were plenty of other minor niggles. We were glad to get away. Shame really - it's got the potential to be a good hotel, but we won't be returning.

"Room Quality issues."
Kathryn B, 15 Septembre 2023

Paid for an Executive room in the main building only to be placed in a standard room in an annex. Breakfasts are very poor the bacon must have been under the grill for a minute at the most. When I enquired about our room being a standard one with a member of the reception staff it was confirmed, then when I said I had booked an Executive room she backtracked and said that it actually was an executive room needless to say that we will not be returning.

"Stunning hotel"
46valentin046, 08 Septembre 2023

We stayed for 3 nights this week and I can honestly say we could not have picked a better place to stay. The staff were so nice, polite and helpful. Got to say they are all a credit to your hotel. The room was really well presented and spotlessly clean. The breakfasts were great. Plenty of selection hot or cold. The only criticism I have is the evening menu was a bit limited. Not a great deal of choice. In all great Hotel, awesome staff and views to die for. Thank you.

"Our beautiful wedding "
Liz N N, 07 Septembre 2023

We had our wedding at Leigh Park on the 20th August. It was the most amazing day. The attention to detail before the wedding with emails and meeting made me feel confident that the hotel were in control. The staff on the day made our day so special. The team are so great, a special thank you to Josh, Kat, Ibrahim, and Cindy who made our day the best it could be but the whole team worked hard. The food was fantastic both in the day and evening. Our guests have all commented on the whole day being perfect. We had a couple of problems, nothing to do with the hotel, they helped and dealt with them without my day being affected. If you want amazing staff, food and a beautiful setting then there is no better place

"Pleasant stay"
jonesamiss, 30 Août 2023

We stayed for three nights rooms a bit tired and basic but OK, staff very polite and helpful would stay there again, walking distance to Bradford on Avon town which was lovely, nice view from the grounds but place could do with updating

"another wonderful stay at this hotel"
23pelliott, 28 Août 2023

i love staying at this hotel - mainly because of the staff; they are so friendly and do their best to give us an exceptional service; it was great value for money and my group and i thoroughly enjoyed our stay; the food was fantastic and the service and effort put in was amazing.

"Leigh country hotel and vineyard"
Jayne D, 27 Août 2023

We really enjoyed our stay at the hotel ,super friendly staff ,we were made to feel very welcome ,comfy bed !! Slept really well can't recommend it highly enough,we would stay again beautiful grounds as well.

"Historic hotel in a beautiful location with a fantastic view"
5Dste, 18 Août 2023

Leigh Park is a friendly hotel with excellent conference facilities and service. The staff are particularly good and this meant we were able to focus on our conference with all the details taken care of. The main dining area is in a stunning setting with a fantastic view of the beautiful English countryside. The garden and grounds are well maintained are part of this view and a real feature of the property. The building itself is historic and has alot of character, so it would appeal to tourists looking for an authentic English hotel in a great location. The food is delicious and good quality. There are lots of walks and places to visit nearby.

"Wonderful staff"
Jacquie W, 04 Août 2023

Wonderful welcome, we ate in the restaurant- the food was excellent, but the service was exceptional. Polite, attentive and cared for our every need. Paddy took care of us and Kate was friendly and polite. We will definitely be back!

"A relaxing and enjoyable 2 days."
Dianne c, 04 Août 2023

This is our 4th visit to Leigh Park as we stay here whilst visiting friends locally. The rooms are so spacious all with lovely views and we especially like room 34 with 2 large bay windows. The bathroom is also large and well away from the bedroom area unlike en-suites in many hotels where you can hardly squeeze inside as they are crammed in to part of the bedroom. Hot water took a long time to come through but when it did it was a super temperature. A small box of tissues and a tiny guest soap would have been appreciated as the liquid soap was over the bath and a long way from the hand basin but this is not meant as a complaint. Breakfast bacon was delicious on both mornings and being served with coffee and tea pot at the table was a definite improvement on previous visits when guests collected their own drinks from the serving area and then had to carefully balance them when returning to one's table. The staff were always very helpful and cheerful. Will definitely continue our visits.

"No hot water and medicore for price paid."
Rebecca P, 16 Juillet 2023

Room was of a standard that you would find in an old hotel. No plug sockets near the bed, TV had no control so could not watch the TV, bathroom had paint slatters all over the bath and the shower had no hot water at all. It was clean and tidy but definitely needs a little updating. Reported no hit water to reception and the TV issue but nothing came of it. Also for £12.50, the breakfast was quite expensive for a buffet which was lukewarm.

"A Home from Home x"
karensD5627VR, 14 Juillet 2023

Wow what a fantastic place.. we arrived on the Tuesday and couldn't t believe the size of our room and how comfortable it was, We ate in the restaurant and again was amazed by how loverly the food was, Mainly locally sourced or even from the hotel grounds itself … we stayed for 3 nights and it felt like a home from home… Nothing was too much trouble for the staff and they were very friendly, We will Definitely be back and I could honestly recommend it to anybody looking for a country manor stay at very reasonable prices…..Thankyou to all of the staff especially Cindy in the restaurant xxx

"Ideal location"
Laura G, 13 Juillet 2023

We love the Best Western hotels and they suit us and our needs, we dont like modern hotels or rowdy ones, this hotel did not have any extras as such ie swimming pool or gym or spa, but we would never have time to use it anyway, the hotel like all the older type hotels could probably do with some re decor, but the room we had in the loft was lovely and had an amazing view. there is no lift but I think its only 3 floors. it is perfect to get into the little village , you can walk, and there are about 3 restaurants to choose from and a really lovely stroll along the river and bridge

"Silver Wedding Anniversary "
julieB8248, 06 Juillet 2023

We went for our silver wedding anniversary it was gorgeous scenery, clean hotel and lovely food. Richie a member of staff made it a five star experience he was polite, professional and attentive on the ball.

"Worst hotel stay ever"
Sara C, 30 Juin 2023

Booked a room here to attend a family wedding I was given a random room away from the other family guests, nothing in the room worked properly, the bathroom light flickered, no hot water from the shower, the tv didn't work, very poor quality room despite paying £250 for two night stay here, other budget hotels would have been better. wouldn't stay here again. shame as waiting and bar staff were polite, helpful and good service.

"Very disappointing."
Tony M, 18 Décembre 2022

Unfortunately my stay at the Best Western Leigh Park was by far the worst Best Western that I have stayed in. To start there were a number of issues that I would group together as poor/non-existence maintenance which the Hotel itself must be fully aware of, not least of which were windows that didn't shut properly during sub zero temperatures outside, and having bathrooms with no extraction/ventilation at all. My main issue was that the Hotel had booked in a Wedding Party which meant that various facilities were not available. For instance in the evening the Bar was closed, presumably as the reception was going on and there were staff shortages. Not a big problem, but why not warn residents and perhaps provide an alternative service. Another issue was Breakfast whereby on arrival I was told it finished at 08.45, whereas their BW website says 09.30, which was then further exasperated when the whole room was taken over by the Wedding Guests who turned it into a Menagerie with children and adults creating a total din. I have no problems with the Hotel concentrating on their wedding parties at all, BUT NOT at the expense of the other guests staying there. There are many many Hotels in the Bradford/Bath/Bristol area and I chose the Leigh Park because it was a Best Western, and I had experience and confidence of the standard to be expected, unfortunately not the case this time. I did mention a couple of the issues to reception on leaving, but the problems were systematic not one offs.

"Recommend!"
BubseyBooxo, 18 Décembre 2022

Attended for a works Christmas party in Dec 22. Very lovely staff, very helpful. Good location, good service and very good breakfast! Room was lovely, homely cottage feel, not the biggest but lovely. Bathroom a little cramped but also lovely with everything you could need.

"One night's stay"
Tony E, 27 Novembre 2022

Excellent hotel. Great staff and good quality food and accommodation. Adequate parking, well off the main road. Room I had was large and comfortable, with excellent bathroom facilities. Hotel was very quiet throughout my stay, even though there were quite a few guests staying at the time I was there.

"Weekend to Remember"
J7276RPtracy, 17 Novembre 2022

I usually don't like to review, but this Hotel deserves a special mention. As a popular Wedding Venue in the area, the Hotel was recommended to me by a friend that had her wedding there recently. Wow! I cannot put into words how this Hotel and Staff make you feel, the customer service and the charm of the older building is truly outstanding, if you want personality and a relaxing experience book Leigh Park.

"Fabulous Wedding"
V1801PZjims, 17 Novembre 2022

We Attended our Friend's Wedding a few weeks ago, my partner & I thoroughly enjoyed ourselves throughout the day. The food was beautiful, and the presentation was top drawer. What impressed us the most, was the attention to detail from the staff, nothing was too much trouble and the Bride was utterly spoilt all the way through. Special mention to Ebram, Josh, Grace and Alvin. All were on another level in terms of customer service.

"Poor wedding sevice "
Kerry W, 14 Novembre 2022

Wolf wedding 07.07.22 Its taken me quite some time too write this review with out getting angry or sad. The venue its self is beautiful, we got married on an extremely hot day, so enjoyed the garden and have some fantastic picture. The rooms we stayed in were lovely, the bridal suite absolutely gorgeous. Those are my good bits. The morning of the wedding was told on two separate occasions that my wedding flowers had not arrived. A little bit stressed phone the florist who confirmed they had been delivered at 10 oclock. This was now 12.30 and i got married at 1 oclock! The Conservatory ( where the ceremony was held) was absolutely boiling, not 1 window had been opened, had too ask guests too do so while getting married. It was unbearable! The food was awful, we choose a summer bbq Burgers were raw! No sauces, no vegan food,which was preordered,No kids food also pre ordered no body on hand too tell, i had too keep walking too the bar and asking where everything was! Bbq left unattended, i had too ask a guest too Man it as we had lots of under 5s in our party. Bar staff were rude and unhelpful! Saying they had run out of specific drinks, when it transpires they could not be bothered too walk too the cellar! When i complained via email i was told that the on duty manager and they gave me his name confirmed that id had a lovely day, but im unsure how he new as nobody with his name was looking after my wedding party!! I was given a complimentary stay at a sister hotel with dinner and it was absolutely lovely, the place, rooms, food & staff but i still feel it not enough too Compensate for an over£4000.00 wedding shambles on their behalf. But short of small claims theirs nothing i can do!

"Not the best"
RJHowell075, 13 Novembre 2022

Well let's start with the good. the hotel was in a great location, the rooms are very nice.The bathrooms was good except there were grips in the Bath for when you have a shower, it was like an ice rink, very dangerous. The staff were very good The bad. The food isn't of a very high standard. We were there for a wedding. First course good, main course was terrible the meat was chewy to say the least a lot of people left it on their plates. dessert excellent. Breakfast was ok not brilliant but ok.

"Beautiful hotel , good value for money ."
Hilruc, 12 Novembre 2022

We were initially disappointed at being told that we were not in the main hotel but in the coach house . However on arriving at the room we were pleasantly surprised by it's size , cleanliness and decor . The bathroom was spotless . The only slight downside was the lack of towel rails for hanging damp towels , however this was only a minor issue . The hotel and its grounds are beautiful and reasonably priced . We will definitely be returning

"Ideal for visiting Bath and Bradford on Avon"
V7344MPamberst, 09 Novembre 2022

We stayed at the Leigh Park for a one night break whilst visiting Bath. Great Location only a 15 minute drive into Bath and easily found parking. We also visited the local town Bradford on Avon which we thoroughly enjoyed, plenty of restaurants and bars, great for an afternoon stroll. We will certainly be back again.

"Fabulous Hotel and Great Value"
RobLog19, 25 Octobre 2022

Our stay was brilliant in all respects. Our room was excellent and breakfast was very well presented with food cooked to perfection. Reception staff were welcoming on arrival and very friendly on departure. The hotel grounds were well kept and parking was convenient.

"Excellent base for exploring Bath and beautiful Cotswolds for the first time."
Ann G, 18 Octobre 2022

Was pleasantly surprised at how clean and comfortable the accommodation was, and the food very high standard, including buffet breakfast which was always kept topped up on our visit. Staff young but very professional and friendly, with special thanks to Joshua - excellent and very professional service with a smiling and relaxed manner. Thanks also to Emily and Luke and the rest of the staff for making our stay such a nice experience. Gave 4 stars simply because the heating was not working in our room at the time but alternative heating provided immediately which did the trick However we were there when the weather was quite mild, so one to address before the cold weather arrives. Also the vineyard is no longer a going concern so name of hotel a bit misleading. Suggest the management consider offering some form of spa facilities, given the area - in my humble opinion!!

"A little disappointed"
dbye2016, 10 Octobre 2022

Lovely setting , room small but adequate , very disappointed with breakfast we chose 9.15 but by then the buffet was practically empty juice on last dregs and cooked items looked as though they had been there a long time, I think staff had given up replenishing things that had run out like only one slice of bread left not worth the £10 charged. I also think dinner menu lacked a bit of imagination for a hotel.

"Helpful staff, clean rooms, will come again"
kelly c, 04 Octobre 2022

I've said here a few times over the years and the most recent visit was fantastic. I arrived really late and tired after a 3 hour drive and the receptionist was so kind. He could tell I was tired and just not functioning fully. I asked for a bottle of water for the room and he brought it across to me no problems. The room was lovely and clean. Room had only a shower, but that was fully functioning and clean. Bed was clean and typical for a hotel. Breakfast was plated and they've removed the buffet, but I can understand why. The food was cooked well and everything you could want. Coffee machine was out of action, but not an issue for me. I had 2 evening meals and these were yummy and very quick to come out, even with a function on the 2nd night. Wait staff were super friendly and attentative. I look forward to my next stay!

"The Perfect Wedding Ceremony"
Dave P, 24 Septembre 2022

Pam Duckett and her fantastic team made it easy to arrange our wedding, from the first meeting, Pam put our minds to rest, gave us ideas and inspiration to make our day flow well. I ( The Groom ) stayed previous night, was given a great spacious room, staff helped unload boxes full of the table decoration etc.. made me feel welcome from the start, even though they had another wedding that day, still made plenty of effort to ensure I was helped and prepped for my big day following. The staff were so helpful, organised everything, I literally sat in the garden whilst they whisked around and got everything ready, I should have taken the name of young lass who decorated our dining room, (I'm sure they will know – she deserves a pat on the back) WOW!! she done a brilliant job, so pleased when came to check the room. To be honest, all the staff were warm and welcoming, very friendly and polite, nothing was too much trouble! We used the conservatory for our ceremony, again well organised room by the staff, simple but elegant, red carpet made it nice for my bride on entrance. We choose the breakfast wedding (3 course meal), the food was good, all served in good timely order for 60 guests, portion sizes were perfect, was a pleasant meal and not rushed, and most of all, very tasty. After a nerve racking speech… and some nice Bubbly to toast, we cut the cake, they served with Tea & Coffee. Kids were able to run free and enjoy the secluded gardens safely. DJ introduced himself, really nice guy, asked for special requests and made the evening fun for all. Some of our guests travelled so stayed at the hotel, all satisfied with rooms, prices and hospitality. We stayed in Honeymoon suite, very grand with Four Poster Bed, good sized, room lovely Roll Top Bath and good sized bathroom, very flash! We enjoyed Breakfast following morning, good choice of hot and cold food, something to please everyone. Our final Thoughts: Great Value, Quality Service, Top Staff, Great Location, Lovely Gardens, Highly Recommendable. Thank you all for making our day so very special!! Mr & Mrs Pepler - 10/09/2022

"Carla"
callumf516, 10 Septembre 2022

A horrendous hotel, breakfast is awful, service is shocking. We had to ask for everything to be topped up. Showers are rubbish and weak! False advertisement as we booked an executive room and got a rubbish horrible room. smelt of damp and dirt. Never stay in this hotel. Receptionist was useless and didn't know Anything. Beds were uncomfortable, rooms were tired and disgusting. I would never stay again. Never stay in this hotel!!!!!

"Outstanding Wedding Venue"
murray9512022, 22 Août 2022

Value for money, staff helpfullness set in stunning grounds, there is none better. Anyone on a budget that wants the look of a 5-star stately mannor without the 5-star stately bill and be treated like Kings & Queens, need to check this hotel out as their wedding venue of choice. Speak to Pam the wedding organiser or Kat the Duty Manager. So helpfull.

"Find Somewhere Else"
Nipper2011, 21 Août 2022

I booked a few days away to surprise my partner and somewhere to relax, well thats what I thought. What a big mistake. Probably the worst hotel experience I have had. I paid for an executive double but think I got a standard double, did question it but informed it was an executive. The bed was two singles put together, lumpy and soft, it was dirty, the bathroom was no better, the toilet felt like it was going to fall off the wall and so high my partner could swing her legs as they didn't touch the floor, the basin was low and with no soap so had to use what was in the shower, as for the shower hairs stuck all over the walls, the shower head was so low had to step out to wash my hair as I was touching the shower head and had to crouch to rinse the soap out. If you wanted the window open you had to have the curtains open as they were on rods which would not close unless the window was closed so woke. By the sun coming through early hours of the morning. Even though the price of the room had gone up by £50 from one night to the next. The staff were rude and unprofessional. Had breakfast and the food was from Brakes so cheap and tasteless, the waitresses were clearing away your plates before you had finished eating as they wanted you out of the way. The hotel looked tired and need of a refurb to bring in to the 21 century.

"Private Function"
unhappy156, 21 Août 2022

The total hotel experience was VERY disappointing, the room was supposed to be an ‘Executive Double' but was like a standard double, the price was £50 more expensive for the second night. The bathroom was not clean, the shower had hairs stuck to it so had not been cleaned, the shower was so low you had to stand out of it to wash you hair and crouch to rinse, you could not have the windows open and close the curtains due to the design so morning sun blasting in waking you up. Staff rude, abusive and unhelpfull

"Fantastic Wedding"
kathp320, 16 Août 2022

We held our wedding reception here and stayed here for 2 nights. I cannot speak highly enough of the hotel and staff. All the staff were so helpful and friendly, nothing was too much trouble. We ate in the restaurant on Friday night and food was great. Great choice for breakfast too. Bar in main hotel and reception room great.The rooms were spacious, clean and had all the facilities we needed. The grounds were well kept. We had the most fantastic wedding day and the hotel staff played a large part in that.

"Should have been better"
BackPacker765990, 03 Août 2022

Rooms in the Coach House were very good - I cannot comment on those in the main building. I really would not suggest that you eat there in the evening. Poor service, poor food choices, not serving what's on the menu i.e. Pie of the day (Lamb and Vegetable on this occasion) was supposed to be served with seasonal vegetables but came with a pile of shredded lettuce. We also found out after ordering, that there were "specials" available but we had not been offered these. I found a moth in my beer (yes, I don't know how it got there either) which I fished out with the end of a knife. I brought this to the attention of the waiter who offered to get me a new knife and that was it. We had breakfast included with the room rate and were not looking forward to it after the previous evening's fiasco but as it turned out it was like being at a different hotel - staff were very friendly and happy to help, the cooked breakfast was cooked to order and was very good all things considered. If it hadn't have been for this then the rating for "Service" would have been a lot lower. Overall, the hotel was let down by the service and menu in the restaurant in the evening - otherwise a good stay but not a hotel I would recommend.

"Tired"
ecy99, 27 Juillet 2022

This is a hotel with lots of potential, but on the whole it feels quite tired. And I am tired today due to awful mattress and the bins being emptied/collected at 5.10am this morning. The hotel has a lot of good points (beautiful view, nice food, friendly staff) but there are some odd bits: plastic glasses in the bedrooms, paper napkins on the tables, umbrellas randomly strewn across the porch even though it hadn't rained in days. I stayed for a work trip but I wouldn't stay for a holiday. With a bit more attention to detail/care this place could be great, but it missed the mark for me.

"Great wedding"
V580REsarahb, 23 Juillet 2022

I attended a wedding party at the Leigh park hotel, it was a really beautiful setting and the bar staff working that night were great and all very happy and friendly, especially Paddy! The area was really nicely decorated and the place had a lovely feel to it.

"Pretty venue but very poor customer service"
DonnaM87, 03 Juillet 2022

I booked 9 rooms for the night before my wedding. The general manager Pam was not helpful and was unable/unwilling to organise a group discount so I had to book via Booking.com. She was also really dragging her feet around organising a meal for 26 of us and in the end we went elsewhere. I felt like we were a pain for them. They put my elderly grandparents up very steep stairs and didn't offer to helps with bags. I had to sort them and swap their room when I found out. Didn't offer to do anything on my wedding morning to make it special. They even hoovered around our friends in the bar when they wanted to enjoy a drink! I think lockdown suited them!

"Could be so much better"
Q2387DOrogerh, 03 Juillet 2022

Stayed recently on a cooperate function. The fixed menu we had booked was shocking. Starter, soup, weak and tasteless Mains, described as fruits of the sea in pasta, packet spaghetti in tin tomatoes with some mussel's and one single piece of calamari Desert, tinned pineapple with sugar on top. Then we went to the bar, ran out of ice pretty quick, ran out of gin, ran out of mixers. For a hotel the wine choice was very poor. The staff had no experience and was so disinterested it become a joke. Every time we needed service we had to wait for some one to turn up behind the bar. Breakfast was to a good standard only issue was you had to book a time.

"Lacklustre Country Hotel"
DarrenRMM, 30 Juin 2022

This hotel has great potential given its location and style of building. However its let down but the overall state of repair, room cleanliness and disinterested staff. You get a good selection at breakfast but the quality of the food is poor.

"Great country hotel"
johnemma1, 29 Juin 2022

Beautiful hotel in stunning gardens. Room was big and well appointed as well as being clean. Food was excellent: Evening menu had plenty of choice with a good steak and service great. Breakfast was a buffet but the food was hot and enough choice. Reception helpful and friendly. Also well priced, couldn't fault.

"Just Superb."
CUZCO48its, 29 Juin 2022

My wife and I were invited to an 80th birthday party at this hotel so we decided to stay the night after the afternoon tea party.The room we had was in the Coutyard Block overlooking the vineyard.The room was way above our expectations for the price we paid,king size bed,large flatscreen tv,nice furnishings and a very modern shower room with a lovely view of the vineyard . The bar prices were not exorbitant and the views from the lounge and dining room were just breathtaking.The breakfast was a buffet of very good quality product The hotel is set in very well looked after gardens, would we stay here again YES without a doubt as this hotel is probably the best hotel we have stayed in in the UK !

"Disappointing"
HelenUKMalaine1, 27 Juin 2022

This is the second time I have written this as this hotel tends to remove bad reviews. I got married at this hotel 5 years ago so as a surprise to my husband I booked us in for a meal on the date of our anniversary. I emailed the hotel months before hand to say I'm gluten free and they said it wouldn't be a problem, I also explained why I booked a table as it was our anniversary and that we got married there. We arrived on the evening of the 10th June, got seated in the corner and was given some menus. First problem was that they had given us the wrong menus and the starter we wanted to order wasn't available. I was told the chef could make anything gluten free even the pie, I was abit nervous as that sounded strange but gave them the benefit of the doubt. I ordered a chicken mushroom and leek pie. What arrived was something else, it had bright pink meat inside. I didn't eat it but didn't want to make a fuss as it was our anniversary dinner so just ate the salad and the chips that was on the plate. We were told that dessert would be a wait of over 40 mins as there were two events on that night and the staff were under a lot of strain, we were happy to wait as we were trying to enjoy being back at what we called our hotel. The food was brought out eventually and we were told it would be on the house alongside the glass of wine as the wait was so long. I asked for the bill and we had been charged for it, I told the waitress who redid the bill. The food was very over priced and poor quality, after being given the receipt I saw that the pie was in fact chicken and ham, I don't eat pork so was very angry I had been given something that I want told about, thank goodness I never ate it. Huge problem here as that could have been very dangerous. The staff were under pressure but no excuses for being given food for allergy sufferers like me without knowing what's in the ingredients. We didn't even get a happy anniversary from any of the staff, the reception staff were rude and ignored us coming in and going out. Will be interesting to see if this review disappears again. As a note to the manager I will keep leaving this review until it's acknowledged, being ignorant about peoples food allergies is a huge red flag that need to be addressed. I will never come back to this hotel again, it's not the lovely hotel we got married in, so disappointed.

"Wedding Day"
V7344MPamberst, 21 Juin 2022

Attended my cousins wedding at this hotel, I was the head bridesmaid and the main point of contact on the day. The hotel looked wonderful, and my cousin was very happy with everything on the day. Throughout the entire wedding day I spoke with the hotel staff and they could not do enough for us, everything was first class. The food tasted so good and the evening bbq was ideal. It was quite warm on the dancefloor but that didn't stop us having a boogie. Thank you for everyone at the hotel that made this such a great day, my boyfriend and I have already booked again so we can go to Bath and explore.

"Leigh park"
nicola2911, 20 Juin 2022

Hotel was clean. Rooms were clean and tidy Not much parking on site Food in restaurant was nice Maybe need more staff as waiters manning bar as well so abit of a wait for drinks Walking distance around 15/20 minutes to Bradford on Avon Small town and not much open on a Monday

"Excellent Hotel for a visit to Bath"
matteblackmedia, 19 Juin 2022

We have visited this hotel a couple of times in the past few months, as our daughter is attending University in Bath. We found the hotel an ideal base for travelling in and out of Bath and the scenery and views are outstanding. Rooms are situated either in the main hotel building or in a building called the Coach House, which we were informed was a converted barn. The bedroom offered fantastic views over the gardens and the local countryside, we thoroughly enjoyed both dinner and breakfast, compliments to the chef, and my steak was cooked perfectly. We will certainly visit again when we drop our daughter off at University later this year.

"Great Hotel, Great Location"
476jaretr, 19 Juin 2022

Stayed here recently for a 2 night break, our room was in the Coach House which overlooked the Vineyard, room was a good size with all the expected facilities. The restaurant served a good menu and food was nothing short of superb, as was the service by a young lady (sorry didn't get her name). The ground and gardens were extensive and very enjoyable to walk around, there is a small terrace where we had a few drinks before and after dinner. We will be back again in August.

"Not to book this is the wedding venue"
178garyt, 17 Juin 2022

My best advice to you is not to book any weddings at this place the organisation was disgusting and the food was terrible specially in the evening when I had a sandwich I found a piece of string metal which I presume was from the scouring pad in my sandwich. And if this sandwich was consumed by a child that could cause serious damage to that child. So my best advice do not book this for a wedding venue.

"Could be perfect if..."
lucasrg2017, 16 Mai 2022

If they could care of all details as a country house deserve should be a lovely place. Unfortunately is managed by a big standard chain and part of the experience is linked to some details that should be considered.

"Recommend"
lesban, 11 Mai 2022

A wonderful room ,No 36, with views of the beatifull sweepng grounds The staff were exeptionall and the buffet breakfast could not be faulted . The dinning room was delighful with views to the gardens.

"Barbara Palmer"
geoffreyp804, 27 Avril 2022

We really enjoyed our 3night stay here .staff very helpful,especially I would like to mention Jo on reception . We look forward to our next stay with you hopefully not to far away .very well located for the town center and the walks ion the canal

"Wedding Reception 15/04/2022"
colin s, 18 Avril 2022

Very Very Good in all areas 10/10 could not fault, helped by excellent weather, rooms and facilities tip top, service polite and professional, room was great apart from being over the kitchen hence a trifle noisy first thing but hey they have to operate don't they? more than made up with the excellent breakfast, gardens were in excellent order, all round very good experience.

"Value for money & good location, clean rooms & friendly staff."
paullucasuk55, 17 Avril 2022

We stayed @ Leigh Park Hotel for 2 nights while visiting our son in Bradford on Avon. The location was good & only 10-15 minute walk to town centre & local taxi cost about £8. Its an old building with nice grounds & popular for weddings. Rooms were clean & comfortable. Will stay here again when visiting family.

"Lovely character hotel"
B6792YWlisag, 10 Avril 2022

Lovely hotel with beautiful grounds and aspect. Our room in the Coach House was comfortable and nicely decorated. The staff were very busy and seemed to be covering many tasks but were always helpful and polite. Breakfast choice was good rather than extensive and was tasty. We also had the 3 course dinner option both nights and it was very nice. As previously mentioned, the bar area is quite small for a large group. We had a very enjoyable stay.

"Excellent food and Service"
IanC955, 30 Mars 2022

Have stayed at this hotel for 4 years. The food has always been 1st class. Tonight the service was outstanding, the young serving assistance Paddy dealt with all customers with a smile on his face and answered difficult questions from another party with ease. He is a credit to the hotel.

"Wouldn't stay there again."
catskills9, 25 Mars 2022

Room freezing cold, dark dingy, no amenities, very uncomfortable worn out bed, old-fashioned lights which didn't work, room overlooked by cars parking outside the window, so no natural light. Staff were Very helpful friendly, nothing too much trouble. We didn't complain about the issues with the room, because we were attending a wedding there. The wedding was excellent, But we wouldn't choose to stay there again. Should have been a much higher spec, for the price paid.

"In stunning grounds this hotel could be so much nicer"
Kate_Maxwell, 22 Mars 2022

Arranged to meet friends for a weekend away. Adequate double room overlooking the extensive grounds. What was so disappointing was the lack of areas to sit/chat and enjoy a drink. A small “cocktail style “ bar with minimal seating leading to a conservatory area with inadequate seating for a hotel of this size. Arrived on a Friday afternoon and understood a wedding was to take place on the Saturday so guests staying over monopolised all available limited areas to congregate. The wedding itself was held in the adjoining part with own bar/restaurant facilities so the Saturday evening was slightly better and we were certainly not bothered by any noise. Staff all very friendly, standard, dated, double room was acceptable for the price. Breakfast was OK although tea/coffee served from flask style containers tasted stale and stewed. The grounds are well maintained with lovely views across the countryside - a good size conservatory/bar would certainly make a good addition and attraction to this hotel. Just somewhere to comfortably sit and enjoy the surroundings. Bradford on Avon just a few minutes drive down the road offers a good selection of pubs and restaurants and a taxi was only just over a fiver. Value for money for this type of chain hotel but doubt if I would choose to stay again there.

"Good value break"
Mark B, 21 Mars 2022

Stayed here for 3 nights booked through hotels.com. Check in was good room clean and spacious. The first night first of all had no cold water then no water at all. The hotel called a plumber they had to call a plumber out the day before not the same in that came out this time anyway he had turned off the hotels main stop cock so this was only for a few hours without water. We had dinner in the hotel restaurant the first night it was really nice menu changes daily VERY NICE. Breakfast was lovely good choice and lots of it. I can not fault it around the edges needs attention but we have had 2 years of covid lo lockdown. It was nice to go back to a break and be normal. The staff all the staff including management polite caring attentive. Would not hesitate to go back and it is VERY GOOD VALUE FOR MONEY. Thank you.

"Perfect for a 60th Wedding Anniversary Weekend"
jackierowland, 06 Mars 2022

Thank you to all the staff at the Leigh Park.for making this a very special weekend for my parents Diamond Wedding Anniversary. The private dining room was ideal for our family group of 11 and the food was delicious. All of the bedrooms seems to be a little different in the hotel and we had 6 rooms in total booked for two nights and although some are definitely grander than others, our twin room on the top floor was smaller than some of the rooms but very charming and clean with beautiful views over the countryside. Thank you to Pam and Cindy especially. To Pam, for helping with planning the weekend and for Cindy for making all of us feel very welcome during our stay. The little touches the staff do are what makes this hotel the warm place it is and set it apart from the everyday hotels and I would recommend it to anyone wishing to plan a family event such as this.

"Preferred stopover"
janice c, 19 Février 2022

I have now stayed at Leigh Park three times. I come down once a month usually but, as we all know, the last two years have been "unprecedented!!!" I used to stay at the Limpley Stoke but found the 10 mile drive back and forth to Trowbridge tiresome. Then I found this hotel - same chain - which is literally 2 miles away from my destination. My first stay was disappointing because I booked a room with a view but the view turned out to be a red car outside my window!! The manageress was lovely and told me to have a specific room the next time, which I did, so I have now stayed three times. The food has been perfect each time and the staff really could not have been more helpful. I unfortunately use crutches so the extremely kind attitude of the staff when it comes to my luggage - I do pack the kitchen sink - or room service as I hate struggling in to the restaurant is much appreciated. The rooms are clean, tidy, well-equipped and, if you do need something extra like a fan , a member of staff is always ready to help.

"No Room Service, Repetitive Menu."
clivesdrums, 12 Février 2022

I stayed here recently to find out that my Room wasn't turned around the whole of the 4 days. Their excuse was Covid!! Heater in the room never worked. Upon having to ask for toilet rolls they were just dumped on the floor outside my room. The menu was practically the same every day with very little Choice. Breakfast was bland and eggs were scramble every day and snotty and watery. Have to say this is the worst Hotel I have stayed in. And I stay In alot of Hotels every week. Plus note if there is one Staff are pleasant and the young Manager was very good and helpful. If I was him I would find a better chain of Hotels to Work for nothing else to. Say I'm afraid. I hope this helps when choosing where to stay.

"Best experience ever"
CsengeM98, 01 Février 2022

My boyfriend and I had the best time here, we extended our stay twice so we stayed for 10 nights in total. The staff was incredibly kind and friendly. The room was very cosy and very elegant and gave a real home feeling.

"OK"
D6184WBkatej, 26 Janvier 2022

January and not many other guests. Less than happy check in experience. Room nice and warm and very quiet - slept well. Tetley tea - bring your own teabags if fussy. Felt safe and car parking safe also. Prepare to hear the same Tom Jones song over and over for days. Still better than modern rubbish but variety is the spice of life! Handsome building but accommodation in seperate building before you carry it all to the wrong place. Staff doing their best.

"Good but could be better"
Steve and Dee C, 13 Janvier 2022

Fabulous building and setting but needs updating. The room was comfortable with good crisp white sheets and nice towels and generally clean except for some cobwebs. Dinner was very good. Short menu but varied choice and excellent food and wine. Breakfast was disappointing with limited choice. Staff were fabulous, very friendly and helpful

"Typical Best Western Hotel, faded grandeur, but brilliant staff"
John B, 03 Janvier 2022

Loved the location and the Hotel, but it really needs urgent updating, we booked two rooms for ourselves and our friends, our room had a faulty blind in the bathroom, our friends had damp walls with the wallpaper peeling off right across the top of the window. Real shame as the historic building could command a lot more business . Would give five stars for the staff as they were very good.

"New Years Eve"
tanyazumba, 02 Janvier 2022

We arrived to a warm welcome at Leigh Park Hotel for New Years Eve gala dinner and dance and overnight stay. I could not fault the beautiful meal , excellent singer , service and all the staff were really attentive. After a lovely evening a good nights sleep , we enjoyed a hearty breakfast. Nothing was too much trouble . I would thoroughly recommend and our experience was great value for money.

"Relaxing in the beautiful Wiltshire countryside"
Quantum2628, 02 Janvier 2022

Our 5 night stay in Leigh Park Hotel was outstanding for a number of reasons. The venue has a wonderful Georgian atmosphere with all the modern conveniences for our comfort. Since international travel was involved we changed our booking several times. Nothing was too much trouble. Pam, the General Manager, and all her staff made our stay enjoyable and unforgettable. Our schedule only allowed us to dine in the restaurant for one night and we are so glad we did. Super atmosphere, fresh delicious well-presented food and excellent wine list. The hotel and its setting are amazing with beautiful views of beautiful Wiltshire countryside and within easy drive or energetic walk to Bradford-on-Avon, and pleasant drive to Bath. Leigh Park Hotel is definitely on our list to return one day.

"Great value"
WoodstockJack2013, 17 Décembre 2021

On the outskirts of Bradford on Avon. If you like walking it's about 20 minutes to get to the town, which has many places of interest. The hotel itself was great value. We had 3 nights here, and used it as a base to explore Bath and BOA. All staff we met were friendly, the food was excellent and the menu changed each day. We had a nice room overlooking the gardens. Plenty of parking. Reasonable price paid for our stay. Based on our experience here we will probably come back and use it as a base to explore other parts of the country. Nice wedding venue!

"A wonderful hotel situated near to Bradford-on-Avon."
mattrose128, 07 Décembre 2021

The hotel is located just outside of Bradford on Avon and has a large grounds and onsite vineyard which are great for an evening stroll rounds the grounds. The hotel compromises of the main building and the annexed 'coach house'. On the two occasions I have stayed I have been located in both buildings and the rooms were both superior executives which boasted a large floor space, king size bed and large bathroom. The food in the restaurant for the evening tea and breakfast was very nice, on the evenings the service was slightly slow but this was justified from the quality of the freshly prepared and cooked food. I would definitely recommend this hotel for a nice night away or whilst staying on business.

"Very Poor"
S7563SVinfo, 02 Décembre 2021

My room smelt of mould and everything that I took into the room came out smelling of mould. The towel rail heater in the bathroom of my room was completely inadequate to hear the room - especially as it only became lukewarm at best. As I was there for a conference I was reliant on the hotel for food. The breakfast was adequate but no more. The dinners were awful - the food took ages to come though we had been asked to order it earlier in the day. When it did come it was cold or at best tepid. Who wants a cold duck breast sitting on cold potatoes with a congealing sauce on a cold plate? Who wants cold sticky toffee pudding? Who wants a waiter with dreadful BO?

"Great quality hotel and a great price"
lauradangerfield, 01 Décembre 2021

This hotel is in a great location from central Bath. The hotel is extremely good value for money. The room was spacious and we even got a free upgrade on our second night! Breakfast had a variety of different options.

"A wedding to remember"
323nickys, 15 Novembre 2021

Where do I start, the staff all work so dam hard and were so helpful to assist. We had booked two nights here for my sons wedding and they couldnt be more helpful. The evening meal with the family was fantastic, my step dad even said it was the best burger he ever tasted, it was excellent. I had to get ready early for the wedding the next day and they opened up early for me to have breakfast and I felt like a princess being waited on and the ingredients were 5 star, tasty good quality sausages to nice thick bacon and not greasy. Compliments to the chef. The wedding venue all round was beautiful and the meal was again so tasty and hot, every guest was fed and happy. I kept hearing comments about how good the venue was and staff and the meal was excellent. I credit even goes out to the young lads serving behind the bar, they were brilliant dealing with our guests who had to much to drink and great dancers. Now I did have an issue with my room but thats the corporates faults and certainly not the staff, they did everything to help and again credit goes out to the chefs, everyone in the party said what tasty breakfast it was, ok you had to book a time but this wasnt an issue as other comments on here said. Give the staff credit, they are dealing with shortages etc and are working long hours and still smiling. If you want a good day for your wedding (we had 50 people) this is the place, great views, excellent food, helpful staff and a short walk to large rooms for the night. Overall excellent weekend was had and certainly recommend this place.

"Surprisingly Good"
Johnny8oy, 09 Novembre 2021

Visiting BOA for a birthday and wedding celebration I had left it a little late so selection of places to stay was very limited. A last minute choice I was satisfied to find somewhere to lay my head. The Leigh Park was surprisingly more than i expected. The staff were very welcoming and accommodating, nothing is too much trouble. My room was well appointed very large and and far more excellent value than rooms I have paid three times as much for,. I would stay here again in a heart beat.

"Read the reviews before you stay"
B9268NHjosh, 07 Novembre 2021

Nice looking place, however we booked an executive double room, when we arrived there was nothing executive about it. It was so cold in there, but the heating couldn't be turned on as it was on a timer. The shower was cold, no matter what time of day.

"Very disappointing"
Tracysholiday, 05 Novembre 2021

Booked a two night stay for our anniversary in Sept. On entering our room in the coach house there was an unpleasant smell, my husband showered and the water was rising in the very shallow shower tray, we realised it was obviously blocked so we called reception, the Duty Manager came up with a young man and a plunger, when he plunged the shower trap, it came up with a high amount of old hair and debris of gunk and slime, he even said himself “that is awful” it was absolutely disgusting and stunk, They couldn't resolve the problem, so I couldn't shower and no other room was offered. We had a broken chair in our room so it couldn't be used, these two issues should of be picked up by the room maid surely. We went down for dinner, two items we wanted to order were not on the menu, no brown rolls and we were completely ignored by the duty manager, who originally came to our room, he went to every table asking “how was your food” but never came to us. We did ask him about this in a quiet place and he said to speak to the manager in the morning. We had breakfast which was fine but I didn't find food safety and cleanliness was great so we only had cereals that was in closed boxes. We then went look for the General manager who was sitting at the reception desk, we said we are here to speak to the Manager and gave our name, her response was, “oh I've heard about you, Oh dear !! what a rude lady she was, she blamed everyone else including delivery drivers, said the three young men in the restaurant are new and haven't been trained properly ( is that not her job to make sure staff are trained) to be fair the three young men were very polite just didn't know what to do. She really wasn't listening us, had no empathy was so ever, so we said we are not staying another night especially as we couldn't shower. We didn't pay for the night we didn't stay, but still had pay for the night we did and for dinner and breakfast, on leaving her last remarks were “at least some of our clients are happy “ & “you won't find any else to stay” As we were leaving the house maids and the General Manager we're all standing at the back watching us leave. The whole experience was a disaster, the hotel needs lots of TLC and so do the staff. We understand times are hard at the moment especially Hospitality, but they done themselves no favours. Josh the restaurant manager who greeted us for breakfast was absolutely superb, the only friendly person in the building.

"Not impressed"
F2435YHdavidd, 02 Novembre 2021

After first being told they didn't have any family rooms and being quoted for 2 rooms, we were eventually given a room with a double and a single bed. Staff seemed rude during our stay. Couldn't eat some of the food as it was over cooked. Won't be going back. Condensation covered the windows (that couldn't be opened) in the morning, so much so that it was dripping off and landing on plug socket.

"Overnight stay"
Vlees2021, 01 Novembre 2021

Good location. Friendly staff. In my opinion my room was overpriced based on my experience and the quality of facilities. The room was big and nicely decorated, bed comfortable but one window rattled all night as the catch was broken and I had to ask for the toilet to be cleaned when I arrived. The hotel staff did this straight away.

"Fine, beds were not comfortable"
jessyl0u, 26 Octobre 2021

Bed was uncomfortable, bath had not been cleaned, heard a lot of guests complaining about the meal! Waiting up to two hours for food! Must say though that staff were very kind and professional. Overall would not go back.

"Really poor food, interior dated and falling apart"
wiltshirebathlocal, 14 Octobre 2021

Pros: The staff were friendly, free parking, spacious Cons: dated tired interior, We were there for a wedding and the food was more like a school dinner. The interior is not just tired but blinds and other things were faulty. The breakfast was pretty terrible also

"Disappointed"
helenparsons12, 29 Septembre 2021

The room was clean and did have reasonable facilities. We had breakfast the first day of our stay which was a big disappointment. Scrambled egg that tasted as though it was a packet mix, Hash Browns which were soggy, sausages & bacon which tasted very synthetic. After this experience we ate in other places for breakfast, we had booked in as B & B only, thank goodness we did, goodness knows what the evening meal would have been like. There was no curtain over the bathroom window and no opaque glass. There was a net curtain track, so there had been a net at one time. Reported this to reception, they said they knew about it and there wasnt a need for a curtain as in there opinion no one could see in the window., this wasnt true as when the light was on you could clearly see inside the bathroom from the ground, I hung the bath mat over the window when I was in there.

"Not worth the £180 we paid, for lots of reasons..."
Belacqua_x, 28 Septembre 2021

This hotel was a real mixed bag. For anyone wanting an honest review of what it's like to stay in this hotel, here you go: Pros: - Location: located about 15-20 mins drive from the middle of Bath, it's ideal for those who don't want to stay in the hustle and bustle of it, but within a reasonable distance to commute in and out. - Cleanliness: the main areas of the room that you'd want to be clean (bathroom and bed linen) were clean. - Staff: the lady on the front desk (not sure of her first name but her surname was McBryde) was lovely – genuinely kind and friendly and a pleasure to deal with. - Price: generally, I think this would prove to be a cheaper option than central Bath, and you can park your car for free. - Spacious: our room was very spacious and felt larger with the vaulted ceiling. Cons: - Noise: we knew prior to arriving that it was likely a wedding would be taking place during our stay so we were prepared for that. What I don't understand though is why rooms in the Coach House are left for guests who aren't attending the wedding? Surely wedding guests should be placed in these first and foremost? Our room was right outside the doors to the wedding reception room, meaning we were incredibly close to the party and noise. The music itself wasn't incredibly disturbing for us (as it's a constant noise, we eventually got used to it – like having a fan on or something), but the guests going in and out of the venue for air/cigarettes was. We had guests shouting/laughing/talking right outside our room window, as well as kids screaming and crying throughout the evening. The room was warm so we couldn't close the window, and the only fan in the room was covered with dust and hadn't been cleaned for a long time. Surely this room should be given to wedding guests? People who will actually be enjoying the wedding for the evening and who will only be going to bed once the wedding is over – thus not being disturbed by the noise? Plus, we also got noise in the morning from an extractor fan (I assume coming from the kitchen?) as well as staff standing outside smoking. Largely, the staff who did stand there were quiet – but on a couple of occasions we were disturbed. - Price: the room we got was spacious and, on the whole, it was clean. But given that the venue know a wedding will be taking place and thus know that that persons sleep is highly likely to be disturbed, to still charge £180 seems incredulous to me. As I said before, we were aware that a wedding would likely be taking place. What we didn't expect was to have a room right outside the venue where people congregate to chat/smoke/shout at their kids etc. A bit of music noise and mild disturbance was expected but, having paid for an executive double room, I didn't expect the level of disturbance we inevitably had. - Cleanliness: as mentioned, the room on the whole was clean, but attention to detail was lacking. The fan in the room was covered with dust, and certain things outside of eye level (up and/or down) hadn't been cleaned. We noticed a couple of hairs on the bathroom floor and a very small stain on the bed linen but the general standard of cleanliness was fine. - Furnishings: fairly old fashioned and the mattress was low quality. Curtains kept coming off the hooks. £180 for a room which only had a view of the building opposite; was affected by music, guest and staff noise; and wasn't furnished brilliantly… just seems like a bit of a joke. If the price of the room is non-negotiable, surely guests can be offered some sort of “compensation”? Free breakfast perhaps? Either way, I probably wouldn't stay here again unless the price was dramatically reduced, or I was assured a room at the opposite end of the hotel to the wedding reception.

"Friendly hotel."
Scousegrannie, 27 Septembre 2021

A two night stay that turned into one night due to illness. We had read some negative reviews so not sure what to expect. When I realised there was a big wedding taking place my heart and any expectations dropped. But we were so pleased and delighted at what we experienced. Dinner was good, I had hummus and chunky bread starter, followed by lamb loin served with a medley of fresh vegetables. Wine was very good. The staff were excellent, from registering, to telling them we needed to leave early they couldn't have been more helpful. We only payed £75 a night and it was a nicely decorated clean room. Complain would be that room 31 was noisy but when I mentioned it in conversation to the duty manager he arranged for us to be moved to a better room the following day, sadly we had to leave so never did see this room. The views from the gardens across the Somerset Hills was special. We hope to return one day and can certainly recommend a stay.

"Lovely Hotel"
Mark B, 25 Septembre 2021

superb hotel. Our room was spacious and very quiet. Internet was fast and free. The breakfast was a buffet offering cereals, pastries as well as a full English option along with tea, coffee and juices.

"Character Property"
Ian S, 19 Septembre 2021

A very pleasant stay, just the one night. It was a delightful property in a very nice area. Didn't really experience much of the hotel services as it was a late check in and an early departure. Would recommend this hotel.

"Coach House Room"
Kelly R, 19 Septembre 2021

Stayed for one night on a Saturday with my husband as we were in the area for his birthday. Didn't have the breakfast or eat at the hotel so can't comment on that. The grounds and surroundings were pretty and it's not too to far to walk into Bradford on Avon. We stayed in a room in the Coach House which exceeded my expectations. It was spacious and spotless. Couldn't hear the wedding which was going on. Huge bed which was really comfy. My only slight quibbles would be that the shower was either powerful or warm, you couldn't have both and the entrance to the coach house was being used as storage for some chairs and towels/linens which didn't make for a nice entrance area or first impression of the building.

"Disappointing"
82ellanor, 12 Septembre 2021

Executive suite bed very wide but too short, and the mattress was hard and lumpy. The room had not been cleaned thoroughly, even on kettle and tea tray. However, the room was quiet and within easy reach of car park.

"Great venue for a wedding"
sharonwill2, 08 Septembre 2021

We stayed for 2 nights to attend a family wedding. The hotel catered very well for the wedding, I think they had about 5 weddings in a row that week. It was a comfortable room & enjoyable stay. The breakfast was well catered for myself as I am coeliac & lactose intolerant.

"Our perfect wedding!"
emems88, 05 Septembre 2021

I got married at Leigh Park Hotel on Friday 3rd September and it couldn't be more perfect! As the bride, I stayed the night before with my bridesmaids and my wedding night with my husband! Both rooms were so clean and well presented, beds comfortable and included everything we needed. The staff could not be more helpful, the duty manager was great, nothing was too much trouble and he answered any question or problem I had confidently. The reception and bar staff were lovely! Quite a few of our family members and friends also stayed at the hotel the night of the wedding and all had great things to say about the accommodation and staff. Thank you so much Leigh park for making our wedding day so special, a day we feel like we have waited for so long due to Covid! If anyone is looking for a beautiful wedding venue I would highly recommend leigh park hotel.

"£90 for a mouldy, damp room...."
westtori, 01 Septembre 2021

After calling for 2 weeks trying to book a room for a friends wedding, i findally got thorough and was quoted a very high amount for a twin room (if they had one, as the lady kept saying). After speaking to the bride before checking we were then quoted £90, which we would not complain about because it was our friends day. I called 4 days before arriving asking if i needed ot book an early check in or if we could check in before the ceremony as we were there for the wedding which started at 2, i was told to simply turn up and the room would be ready - great! Well i went to check in on the day of the wedding, not yet in my best dress to be told that no, i would not be able to check in before the ceremony as i had been told days before, eventually the lady went to see if my room was ready and it was - crisis averted... So i thought. I got into the room and was hit in the face by how moist, warm and mildewy it smelled. We didn't have time to complain at the time as we needed ot get ready so we cracked a window to try and get the ventilation going. The drink selection and mixer quality is poor but the service wasn't bad (although i did have to keep asking for them to top the pints up as the glasses stated pint to the rim not an inch down...) We were advised that check in was at 11 and when we got up and went for breakfast at 09:30 we were told breakfast stopped at 9. The beds were very soft but not uncomfortable. Overall i would not stay again because of the state of the mouldy, damp mildewy walls for the grand old price of £90. i would much rather pay an extra £20 and stay at a much nicer hotel int he local area!

"Disappointing"
louiseb344, 25 Août 2021

Definitely not worth the £110 a night we were charged. Disappointing to say the least. Tiny room in need of drastic update. Bed was so small and mattress so bad husband and I nearly fell out of it. Room not properly cleaned as used soap and shampoo bottles in the shower, and the shower although it looked quite good was rubbish as leaked all out of the top. Overpriced meals with ‘green' vegetables going grey, fish overcooked and the meal actually cold. No aircon so tiny window open and people chat at all times of the night. Directly over a wedding venue with no real sound proofing so could hear it all. Have stayed in better budget hotels for much less. Don't waste your money

"Could be so so much better"
Gareth , 23 Août 2021

Here's the pros and cons... the hotel exterior and grounds are beautiful and as you would expect from a Best Western hotel. The car park is sufficient. The interior is such a shame for such a grand building. It's in need of some cash injection and decor updating. The wallpaper and carpets need attention especially as this is what a customer sees. The room we stayed in (43) was large and tidy, but unfortunately we don't enjoy seeing hairs from someone else's groin in the bed and bath, nor do we enjoy seeing rusty plugs, chipped bath enamel, broken bedroom furniture or stains in the duvet and mattress. I know Best Western can do so much better than this as I've stayed at other sites. The staff are courteous, the breakfast is a good standard, the bar meals are average. It's not bad, it just could be so much better. Please Best Western, take a look and see the obvious things that stop you from obtaining a 4 star rating. It just needs a fresh pair of eyes and a quick update

"Good value for the money"
jas403, 23 Août 2021

We stayed here whilst attending a wedding nearby. We booked an executive room which was very clean and comfortable, with a modern en-suite shower room. The breakfast was adequate, and the staff all very polite and courteous. There is ample car parking, and the grounds of the hotel are well maintained and a lovely feature of the property. This is not an expensive hotel and in my opinion is good value, especially for its location.

"Family Funeral"
alecfmcandrew, 15 Août 2021

The hotel was really good. Room very good, good nights sleep. Staff helpful and friendly, several new to the job. Just avoid the restaurant for dinner. Very poor quality, burgers better in McDonalds. Thai spices appalling, chicken so tough it could not be eaten.

"Awful hotel"
martinnewell2021, 11 Août 2021

Very dated hotel needs a major up date. Tried charging me for and evening meal that had already been paid for. Also booked b and b then tried saying I had book bed only. Got very aggressive when told it was paid for in booking. WILL NOT JUST NOT BE STAYING IN THIS HOTEL BUT ALL BEST WESTERN HOTELS

"Getting better every time"
RTravelsPlaces, 09 Août 2021

Improved since my last visit - I was stopping in a different building to last time and it seemed to back all the difference. Quality bedding, good shower that was clearly fairly new or well looked after. Staff member on the evening was really helpful and went out of his way quite late on in the night to get me a hairdryer.

"friendly hotel"
brianluckwell, 01 Août 2021

nothing was to much trouble, one downside the matress in room 20 was very lumpy it would have Ok if the window could be opened even a fraction, the outside siting area was 7empting if the weather was fine

"23rd wedding anniversary celebration"
Clive W, 30 Juillet 2021

Beautifully advertised amazing pictures, Myself and my wife came to celebrate our 23rd wedding anniversary Looking at the pictures, seeing the rooms, it all looked amazing We turned up really friendly staff, great welcome However once we got to our room we discovered that firstly the room door was open the rooms weren't like the pictures, we seemed to be in the attic, no iron or ironing board In the room, We ordered a room For 2 adults but got 2 beds, for £120 I'd at least expect a kingsize bed, We had 1 dirty cup and a hole in a door Although the food was great and value for money the room was not worth £120 Should have been no more than £70 we didn't fuss because the staff were really friendly and nice But hey you live and you learn.

"Felt like old Friends"
emspar82, 25 Juillet 2021

We stayed at the Leigh Park Hotel as we were there for a friends wedding. Start to finish the staff were amazing. We felt like old friends rather than paying guests. On arrival our room was not quite ready (we were early for 3pm check in). We left our bag with reception and a lovely lady came and found us when the room was ready and gave us our keys. The wedding reception was great. Kind helpful staff. My daughter stung her foot (running barefoot on the grass!). I asked for ice and vinegar to treat. While calming her, the bar manager came over and offered to call 111 if needed and ask us to inform him if we needed assistance or if she had a reaction. My daughter is a drama Queen! But as the manager didn't know this he was very kind in the offer to assist. Food at the reception (especially the little bread and chilli jam canapés) was great! We checked out our room after we'd eaten - WOW! huge bed, fluffy pillow, traditionally decorated, and SOOO clean. I can be very picky, but this was spotless! I would recommend a stay here if you are exploring the beautiful local area. I couldn't fault a single thing, from our welcome, the care we got for our daughter, the friendly staff and excellent food - breakfast is a treat! We will return

"lovely hotel"
858victoriad, 25 Juillet 2021

Lovely hotel, fantastic views and really helpful staff. can be a little busy when weddings are taking place but the staff do an amazing job of adapting and also keeping noise to a minimum. the rooms can be a little warm when the weather is exceptionally hot, but it is very relaxed and has a feeling of holiness and safety. you can walk into the local town within about 15-20 minutes.

"Tired and emotional"
amandathebanna, 20 Juillet 2021

Checked in at 6.30pm to a room that had not been serviced after the previous occupants, the room smelt, it was littered with beer cans ans bottles. Disappointing After a three hour journey in the heat

"Worst Western"
Peej66, 20 Juillet 2021

In short we were put in a room above a wedding reception when we had nothing to do with the wedding. It was extremely hot and as there is no air con or fans in the room we had to have the windows open and could literally hear the guests' conversations. We asked to be moved but were told they were full. When we had checked in the recetionist realised we were over the reception but assured us that there would be no music or party. They were wrong. I don't blame the wedding party - but to put a non-wedding guest that close to the wedding is just incompetence. We were assured it would be done by midnight - we went to bed at half ten as had an early start! They finally finished at 1. We got told they didn't know why we had been put there and a half sorry. Maybe they shouldn't take other guests when they have a wedding on if they can't cope? Shame as the location of the hotel is stunning. I just got the feeling they didn't care. Shame on you Best Western. Maybe rename it Worst Western. Not what I expect.

"Nice building and grounds but poor breakfast"
philippabaxter2017, 12 Juillet 2021

Very nice looking hotel set in spacious, pleasant grounds Pleasant room with nice, very clean bathroom. As it's an old building the windows are not frosted and there are no net curtains. Our room overlooked another building so we felt very exposed, especially in the bathroom where the blind was broken. Breakfast is in a lovely modern conservatory extension but the breakfast buffet was disappointing. Steer clear of the hot food which seems to have been kept warm for hours - rubbery scrambled egg- yuck!

"Wedding"
ktmockridge, 02 Juillet 2021

We had our wedding at the hotel on the 26 June 2021. Nothing was too much trouble had a wonderful day. The food and hospitality was amazing. We would definitely recommend this hotel for anyone looking to get married here.

"Rachel Morris"
rachelmorris03, 28 Juin 2021

Extremely satisfied with our stay. Excellent location, fantastic staff. Would recommend this hotel to family and friends. My sisters wedding day was made exceptionally amazing. A day and night we will remember for a very long time. Thank you to all of the staff at this hotel for a very special and memorable day

"Recently reopened, not quite ready! "
Debbie M, 12 Juin 2021

Stayed 1st week of reopening after lockdown in a coach house room. There was no Covid procedure information in the room, a photocopy could be destroyed after each visitor. The telephone had no instructions, so to get WiFi code I rang reception from my mobile, maybe the room phone should not have been there! The room was recently decorated and spacious. 2 light bulbs didn't work and it took 2 of us to work out where and how to turn on the heated bathroom towel rail. Dinner was in the beautiful conservatory at suitably spaced tables with good service. No frozen peas to replace the mushy peas with the fish and chips. Breakfast was very disappointing, no soya milk although ordered, just sliced loaf to toast, no pastries left as they didn't expect to have as many guests! Only weetabix or cornflakes, not continental breakfast at all. We did tell the manager of our issues at checkout, she accepted our complaints, to ensure they improve for future guests. Shame to not get it right for their 1st guests.

"A release from lockdown"
EnglandPops, 11 Juin 2021

I chose the hotel for it's great location, close to Bath, Lacock Abbey & Bradford on Avon & only 25 minutes from the M4. The hotel is full of character, with a lovely dining/breakfast room over looking the grounds & patio, ideal for an after breakfast coffee or pre dinner drinks. Our double room was of adequate size & complete with a full bathroom with shower over the bath, both were tastefully furnished & clean with a comfortable bed. One slight annoyance was there was an outside light over the Coach House & driveway which shone into the bedroom regardless of the blackout curtains. It could be dimmed or turned downwards to reduce this. It didn't spoil our stay. All the staff were happy, friendly & helpful, nothing was too much trouble. We added breakfast & dinner to our stay, both were excellent, well prepared, served with substantial portions. There was ample free parking.

"Dirty shower"
kellypC4482IY, 06 Juin 2021

Unfortunately our shower base was filthy it was cleaned at my request but when I went to get my key back there was no apology in fact this particular member of staff was quite rude. Really disappointing for such a nice hotel. Considering there is a pandemic the rooms and bathrooms shout be spotless, this was pretty disgusting it was like they had thrown the dirty water from a mop bucket down there but not cleaned it after.

"Extremely comfortable and clean"
wendyksutherland2021, 23 Mai 2021

We had a fantastic value for money stay. The view from the room were lovely, the staff friendly and the breakfast in the conservatory was lovely because of the atmosphere (although music could be a bit more relaxing) and views and decor. It was a great hotel I would be happy to come back to.

"A disappointing stay"
Helen J, 29 Octobre 2020

The booking was for a wedding that was cancelled, due to COVID The hotel refused to refund the room. I had no other reason to move the date of my stay or stay at an alternative hotel, both of which were offered. So decided to meet family and use the room. Leading up to the stay there was confusion about my booking, members of staff at reception, although polite, having either no record of it, or the incorrect checkout date. The hotel décor is rather tired, the executive double room, apart from size, having very little in the way of luxury for the price. The notice on the room door telling me the room had been thoroughly cleaned and sanitised due to COVID was just a piece of card. As soon as I took hold of the TV remote I saw that it was disgusting and had to clean it myself before use, and a foray behind the TV to establish why it was not working revealed a dirty and dusty plug socket. Having chosen to dine, I was disappointed that the menu was just very basic pub food, contrasting with the lunch I had had at a pub a few miles away the same day, serving interesting and high quality food. I appreciate that this was not the pre-COVID menu but don't really understand the necessity for such a restricted menu. The staff serving at dinner and breakfast were attentive and efficient. In fairness I was not well disposed towards Leigh Park before I arrived because of the way they had treated the couple due to be married; lack of communication being a major issue, but I have based this review on facts. A disappointing stay.

"Outstanding Birthday Lunch"
maggierayner05, 27 Octobre 2020

We were given a magnificent welcome, 5 stars in every way. Steak and chips on a Monday lunchtime is almost unheard of so we were lucky to find this restaurant. Many thanks to Pam, Josh and all the team for helping make my birthday very special.

"Excellent value and great staff"
DameJean, 13 Octobre 2020

We stayed two nights. Even in the current virus situation we very much enjoyed the hospitality offered. A large bedroom with everything we needed, tv, good size bathroom, tea and coffee making facility. Our room had a good view. Very reasonable price. Food is good, staff are exceptionally helpful and courteous. Maybe some aspects of decoration could be improved but given the hard time hotels and restaurants have gone through we appreciated the relaxing, comfortable days spent at the Leigh Park Hotel for a most reasonable price. Thanks to all for a great break.

"Great hotel in quiet place"
Joanna D, 25 Septembre 2020

Hotel was located in quiet neighbourhood. We took there bus from Bath, way from bus stop even in the night was piece of cake. Thanks to my BWR card status we were greated wih welcome drink on the house which was very nice. Guy who checked us in and served in the bar was really nice and friendly. Unfortunately i don't remember his name. Room was really spacios and cuz we had bahtub we could relax after long journey from London. I will definitelly go back.

"Decent room but poor interiors and surroundings"
CharPsom, 18 Septembre 2020

The size of the room was ok but the interiors and the surroundings of the hotel are really poor. The breakfast was also disappointing. I found a ball of hair in my bathroom . The guys serving breakfast were polite and nice to talk to but unfortunately I can not say the same thing about the receptionist. " Checking in ?" she asked when she saw me. No "welcome " , no "Hello, can I help you ?". Let alone a smile.

"Decent room, poor interiors"
charalamposp955, 17 Septembre 2020

I stayed at Leigh Park Hotel for 2 days. The room was not bad but the surroundings and the interiors of the hotel are really poor. I did a great efford to hide my surpise when the receptionist said to me "checking in ?" when I arrived . No "Hello", no "good afternoon" no "welcome". I felt like I was disturbing her!! Let alone a smile. " I got the payment " she informed me with a strict tone of voice !! I found a ball of red hair in the bathroom!!!

"I would not hesitate to stay again."
A2680UZalanh, 15 Septembre 2020

The hotel is very good value. A period building, but does now require a bit of maintenance. The ground are beautiful, with a lovely outside terrace and a large conservatory restaurant area to enjoy the views over the gardens. A short walk in Bradford on Avon, which is simply lovely. Our room was spacious and clean with good tea making facilities. Large bathroom well equipped. Breakfast was lovely sitting in the conservatory overlooking the well kept grounds.

"One night trip"
720janem, 15 Septembre 2020

Excellent service from all staff from booking direct with hotel reception staff bar staff waiter/waitress. Hotel very on top of Covid measures felt very safe, dinner and breakfast quality again excellent. The cherry on the cake was that we were upgraded to a fabulous room on the first floor overlooking the gardens all in all an excellent stay in a beautiful building we only stayed one night due to business commitments but we will be back.

"Fabulous stay with excellent service"
Cruiser551719, 14 Septembre 2020

Shared a twin room which was clean and spacious. The beds were really comfortable. Our food was pre-ordered and it was well presented and served and delicious. Social distancing and other Covid measures were put in place to ensure our stay was safe and enjoyable. The staff were friendly and accommodating. Several members of our party were vegetarian and vegan and a good selection was provided for them. The hotel is set in lovely grounds and the location is very peaceful. I would recommend Leigh Park to others.

"Not as bad a some make out"
17sam1975, 03 Septembre 2020

We stayed here over the bank holiday weekend for a last minute break as we wanted somewhere away from the hustle and bustle. We arrived very early, parked the car and walked 15 mins into town (be warned it is a pretty steep hill on the way back!). Our room was in the Vendange Suite and cannot complain at all. Very clean, pretty modern, large double window that opened to an unspoilt view of the area. Did have an issue at around 1.00am on the Sat night when 3 other rooms in this building decided to have a party, no answer from the night porter to sort it so I dealt with it and then there was silence. Bar area nowhere near as bad as complaints on here, yes its small but the lounge and garden very comfortable. Glasses matched the drinks, nice tall pint glass with the Atlantic IPA. We didn't eat in the restaurant as we walked down to town again. Breakfast, whilst limited was cooked very well, if you wanted more you only needed to ask rather than complain later. I think people need to put things into perspective and appreciate the efforts and challenges of the hospitality industry in getting back to business.

"Terribly understaffed, awful service, breakfast joke!!!"
Katarina_B07, 02 Septembre 2020

To keep it brief: - beautiful hotel but dirty and neglected (cob webs, broken window in the restaurant, dust, spiders). - Limited bar, limited menu (but I get it as it's everywhere atm). - comfy and specious bedroom, large bed, clean with awesome views and amazing vineyard with apple trees and veg. No hair dryer in the room or in reception. Dark bathroom. Nothing to complain about. - Dinner - one guy serving, running around, you feel forgotten, they leave a tray on the table forever, cheap glasses, no decor, really wouldn't eat there again. I'd rather drive somewhere for a meal. - Breakfast - we booked for 9 am. We got seated immediately but some people were waiting for 15-20 minutes standing at the door as 2 people weren't managing to serve, take orders and clean tables. It was meant to be lovely atmosphere, instead we all felt like a nuisance! We waited until 9.45 to have our coffee and tea order taken. Yes, that's 45 minutes of sitting and watching this absolute misery. The lady serving said they are understaffed and she had to cover the reception and the restaurant - frankly, that's not what I want to listen to when I pay £140 per night!! Only two options on the menu - full English or vegan full English. They forgot my water, my breakfast arrived with no bacon only because I ordered vegan sausages they made an assumption I was a vegan (but they put an egg on my plate!)! By the time they came back with my bacon and water, everything was cold. You get 1(!!!) slice of toast each with an egg on it. When I asked where the jams are and butter as it says in the menu, she came back with them but didn't ask if she wanted more toast. Sorry, but shall I eat jam on its own with a teaspoon? What's the logic to it?? The menu also said a cereal bar each - we didn't get anything. Staff dressed casually, sporty trainers, completely degrading the whole thing. The hotel has a lot of amazing potential to be a quiet and decent place where people feel relaxed. This was just ridiculous! I deeply regret eating over there. Please don't eat there, totally not worth it, not organised, confused, they can't even follow the set menu and being everything on the tray to you without forgetting 10 times. - @Management - please put more staff in and save this business!! Surely there's a local person willing to do 2-3 hours breakfast and dinner whenever needed, you don't even need to employ anyone on fixed hours. I'd love to return as the hotel and the views are amazing, but the theatre at the restaurant wouldn't allow me to spend more than £40/night and I wouldn't even eat there. Certainly not worth £140!!

"Perfect Location for Visiting Bath City"
TheDrabwells, 25 Août 2020

We chose this hotel for the close proximity to Bath City Centre and we were not disappointed, under 20 minute drive. Bradford on Avon is a beautiful village a 15 minute walk away (downhill). The hotel offered a online check in prior to arrival, which sped up the check in. The room was 'executive' although it was standard for me, however the bed was huge! A hairdryer would have been useful, I made do with the fan. We had to request extra toilet roll, due to covid the hotel understandably are not offering daily turn down service.

"Average"
Beardedviking1, 23 Août 2020

Beautiful building, friendly receptionist. Bed was very uncomfortable and the room had some sort boiler next door that kept firing up all night that kept waking us. Room service food was nice, social distancing ok, breakfast was nice.

"Would never go back or recommend"
Lktoday88, 23 Août 2020

I am unsure on where to start really so I'll start with the positives; most of staff friendly, lovely grounds and beautiful building from the outside sadly that's all the good out of the way. The room we were given was a ground floor room designed for disabled access, which is great however, I would worry about having this room if you were disabled as the key to get in is high up on the door and is very tricky to open. The windows all had mould and mildew growing around the glass and one of them had a huge crack in it. The room also offers very limited privacy as the only window that opens, opens right out onto a terrace and right next to outdoor seating area. You also need to open the window because the room is boiling hot and smelly. The carpet was tired and needed replacing and the mattress was very uncomfortable. Both my partner and I slept really badly. Our bathroom was okay only there was someone else's beard trimmings along the top of the wooden surround and when I complained about it, the girl on reception wasn't at all apologetic. I told her we were going out for the day and when we got back I would like it to be cleaned. We were out from 9.30am-5.30 pm and when we got back it hadn't been rectified so I had to complain again. The manager came in and Looked and was a lovely lady and was very apologetic but it was too bad that we had to complain twice. The bar is incredibly limited and the soda water in my wine was flat. The Only beer oN draught was Carling and was served in a dirty glass which we had to send back. I also asked if there was any bar snacks ie crisps or nuts and I was told there was nothing due to Covid. The breakfast was an absolute joke, it's £11.95 for a “full English” which was tiny and included half a tomato and we never got our orange juice, I point blank just refused to pay for it as it really added insult to injury. The table outside our bedroom window was broken and in disrepair with an empty wine bottle just discarded on the top which was there for the entire 3 nights we stayed. We would have just walked out however there was no where else to stay locally. The trip was booked to celebrate our anniversary, which was spoiled by all the above. I will be taking my complaints further and have photographic proof of most of the things that I need to complain about, let's just hope best western can slightly redeem themselves with the way they handle my Official complaint. I don't often complain or do reviews, however, I felt the need to here due to the way the place is portrayed online and the reality of actually being there.

"Few days in Bradford on Avon"
JASELEE, 17 Août 2020

Lovely hotel set in well maintained grounds, just outside of Bradford on Avon. Spacious and well equipped, food was very nice with room service being available. The staff were very friendly and although running on a reduced team due to covid, nothing was too much trouble. Bradford is in walking distance (approx 15mins) and is a lovely part of the world with its historic buildings, river and canal plus a number of very nice restaurants and bars. Do prepare yourself for the walk home as the hill down definitely felt steeper on the way back up, or plan ahead and book a cab. We stayed in room 34 which was on the corner, with dual aspect views across the grounds and on to the countryside. If you look closely you can pick out The White Horse in the distance. All in all a great base to work from and we definitely visit again.

"Beautiful building but....."
TKEN2020, 16 Août 2020

.........Worst hotel I have ever stayed in!!!!! Rooms smell, the food is awful, the beds are uncomfortable. I have absolutely nothing good to say about our experience! The hotel is so bad we only stayed for 1 of the 2 nights we had booked for. Awful, awful......don't waste your money!

"Beautiful externally but not well run"
amychelts, 12 Août 2020

Stayed here for one night sightseeing in Bradford on Avon and Bath. The location is excellent, good car parking and walkable into Bradford (albeit on some very steep roads). The hotel and grounds are beautiful from the outside. Inside it was very disappointing. Our room was on the top floor and was over 30 degrees inside. It was almost unbearable to sleep in. Windows had been closed all day and there is no air conditioning or fan. It was a shame no one thought to leave the windows open during the day to cool the room. The carpet was not very clean and the mattresses were old and lumpy. I had matress springs digging into my shoulder all night. The shower was quite new and really good, probably the best bit about the room. We had a few drinks in the evening. The staff were helpful but the bar was limited and drinks served in cheap, old glasses reminiscent of a working mens club. Food was similarly disappointing. Waited ages to be seated for breakfast, then sat at a table that hadn't been cleaned. No dairy-free milk was available despite the hotel serving a vegan breakfast. The food was passable, though uninspiring and a bit dry. This is a beautiful building with great potential to be a fabulous country hotel. However it hasn't been kept up to current standards and there isn't the care and attention to guests required to make this an enjoyable stay. Its a shame as it could be lovely with a bit more tlc.

"Out of the blue weekend away!"
Stevelindsay1957, 09 Août 2020

My partner and I booked a room (bed and breakfast) the evening before we travelled after looking at various places to stay in the area and we are SO glad that we did! From the moment we arrived, the greeting at the reception desk was very impressive and welcoming. Even at this early stage we felt very safe and secure with the measures this hotel has put in place to keep everyone safe during this worrying time. There were hand sanitising stations throughout the whole building, screens were in place in the reception and bar area. All tables and chairs, even outside, were placed at least 1.5 m apart. Bar and restaurant staff were all wearing either masks or visors to keep us all safe (most impressive). We stayed in room 260, which is in the Coach House and on arrival into our room, the notice on the door explaining that the room had been completely sanitised and that no persons would enter the room apart from ourselves, unless requested. Even the remote control for tv was in a sealed plastic bag, along with the hotel information leaflet, which could also be accessed using an App on smartphone. The menus were also available via the app and ordering could also be done this way and food and drink delivered to your room if preferred. Covid-19 done......this hotel is a lovely place to stay with beautiful views over the Wiltshire Downs. All of the staff are so friendly and welcoming. There is nothing they wouldn't do to make our stay a happy and memorable one! To the point that even after we'd had our breakfast, they delivered us a tray of fresh coffee on the patio area (at no extra charge even though we offered). The room was a brilliant size with enormous bed, which was extremely comfortable. The modern bathroom had walk in shower and piping hot water was available 24/7! We ate breakfast and dinner in the hotel restaurant and found the food to be excellent, good quality and professionally cooked and served. The hotel is set in the most glorious of grounds, which are kept immaculate, even down to the Vineyard. Our overall view of this hotel is excellent! At no time were we closer than 1m from another visitor or member or staff and felt safe and at ease! We were a little hesitant in going away during these 'difficult' times but can honestly say that we are so glad that we did, and that we chose this hotel! All of the staff, from the General Manager, Front of House down to the gardeners need to be commended on their efforts to make this hotel feel really safe, welcoming and enjoyable. We will be returning - Covid-19 or not!! Steve and Wendy (Bournemouth)

"Avoid breakfast and new mattress needed for room 40"
MalachiWilliams, 07 Août 2020

We booked a one night stay at the hotel and we were happy with the local and the lovely grounds in which in the hotel sits. It was also great to have plenty of parking. The views from room 40 are good and the water pressure in the shower is excellent, but that is where it ended for us sadly. Room 40 has no air con and the mattress needs to be replaced. It was an uncomfortable night spent in the bed. The TV is on a lower shelf that is practically on the floor and you need to sit to use the toilet. Breakfast was just awful. Cheap, badly cooked and served. I appreciate that hotels are having to adapt in the current COVID crisis, but we had the opportunity to stay in a couple of hotels over the weekend as part of a little tour we were doing and sadly Leigh Park ranked significantly lower than the others.

"Good Location - very convenient for Bradford on Avon and local touring"
E-EMCEE2, 06 Août 2020

This was our second stay at the Leigh Park, and it worked very well, despite the need for coronavirus precautions. The hotel is very well placed for a visit to Bradford on Avon, it's in a quiet part on the outskirts but less than a 20-minute walk from the town centre. The hotel has plenty of parking, and you can easily drive into town, but it's quite pleasant to stroll in and perhaps get a bus or a taxi back (it's uphill on the way back). Looking slightly further afield, it's very well located for visiting places such as Castle Combe, Bath, Lacock Abbey, etc. The hotel is set in very pleasant grounds, and has excellent views over the surrounding open countryside. Our room was clean and functional, and everything worked. The staff stayed out of the way unless called upon, because of covid-19, but were pleasant and helpful when needed – requests for extra pillows, etc., were dealt with immediately, and the only time I had to have a detailed discussion with Milan & Katie, the result was acceptable all round. We only used the restaurant for breakfast, but it was a very pleasant room and we enjoyed the food.

"Don't eat here!"
James H, 05 Août 2020

The hotel is lovely with soo much potential. The rooms are clean and very relaxing however the food, catering and service in the restaurant is horrific. I've had hair in my food, the wrong order many times and I genuinely think the chef can't read the orders. There is no structure on how to man the restaurant. I was asked what I wanted to eat and I wasn't given a menu. I had to wait 20 mins before I was asked if I wanted a drink. Every worker that has served me in the time I've stayed here has told me sorry but they won't put staff on to help in the kitchen. Once taken my order, 5 mins later I had someone else bringing me over a menu and askin if I would like to order. It's a complete shamble. They really don't have. Clue what they are doin there!! Don't get me started on breakfast time! U May aswell go cook the food yourself!

"Helpful and friendly staff"
tjbk2016, 05 Août 2020

Lovely hotel with helpful and friendly staff who went out of their way to make our stay enjoyable. The hotel and the rooms we stayed in were well set up for dealing with the current pandemic. Given the circumstances, it was inevitable that the breakfast and evening meal menus would be restricted, but there was still plenty of choice and the food and service were excellent.

"Disappointing"
johnhough, 04 Août 2020

GOOD beautiful old building with loads of character even got a vinyard. Set in lovely grounds. BAD room tired broken windows and tiles. Took 30mins to get a very average breakfast Would I stay again? Doubtful

"Beautiful loaction"
bobpok, 26 Juillet 2020

Lovely Hotel just outside Burton -on -Avon a must to visit .A pity COVID19 meant the hotel was quiet but the room was good overlooking the vineyard. A very relaxing stay and I would deferentially recommend it.

"Probably the worst hotel I have stayed in"
kieran l, 04 Juin 2020

Lovely settings but poor quality food and decor, no breakfast available for me and so got that part refunded. Mould on walls, filthy bath water and poor TV signal I have stayed in many best western hotels of varying standards and quality, but I think this this one is the far from best! Friendly staff!

"Super Afternoon Tea"
340elainep, 07 Mars 2020

Visited Leigh Park Hotel this afternoon on the spur of the moment with 6 friends We were met by a very friendly and welcoming member of staff We were shown to the very pretty dining room were we enjoyed a gorgeous afternoon tea of scones jam and cream together with a selection of dainty cakes with pots of tea and coffee. Delicious. Infact one of the nicest afternoon teas we have enjoyed for sometime. We all agreed that we would encourage the Hotel to offer afternoon tea as a regular feature.

"Great place with friendly service"
A_Shivers, 20 Février 2020

We were here for a course and found everything pretty good. Accommodation was comfortable, food was excellent, service friendly and welcoming and the setting was very pleasant. It's about a 15-20 minute walk to the centre of beautiful Bradford upon Avon. On the negative side a gym would be welcome and drinks could be a bit more reasonably priced.

"Probably the best Best Western, I have stayed in "
190yanb, 05 Février 2020

Staff helpful and pleasant. Nice quiet location but needs a car. Decent sized car park which is free of charge. Decent room (I had an exec). It's in a separate building but only a short walk from the hotel. Smallish bathroom with shower but enough room. Good selection of towels but no face cloths. No aircon but in a nice quiet location so sleeping with the window open wasn't an issue. Shower had decent water pressure and was of a good size. Bed was huge and comfortable enough. Bfast. From 7:30. OK, usual hot and cold but not a huge choice. Latte on order. Dinner. In a large conservatory, pleasant surroundings. Small bar area. Dinner. Fair meal. Well cooked. Starter and main course plus three pints: £35. My only complaint was the piped classical music.... Way too loud! Perhaps when the restuarant was busy then fine but when there were only two of us the peaks of the music were too much.

"Photographers Joy #2"
matteblackmedia, 31 Janvier 2020

We enjoyed our recent stay here whilst touring the southwest. This was the second hotel in the Best Western chain that we stayed at and just like the first it was excellent. Friendly staff, good food and situated just outside of beautiful Bradford-on-Avon.

"Overnight stay"
simonjohnfoale, 18 Janvier 2020

Easy to find with good parking, friendly staff and really nice food in lovely surroundings with character but well decorated. Many of the bedrooms are outside the main house so when it's raining take an umbrella!

"A GEM of a venue"
Malcolm C, 08 Janvier 2020

ThisHotel is situated within walking distance of Bradford on Avon and easy commuting distance of Bath and all the surrounding attractions. The former house has many of its original features and has been tastefully extended over the years to include excellent dining and wedding facilities. The Staff on reception and bar are exceptionally welcoming and friendly. Food and facilities very good. Parking no problem. Great grounds and views to the distant hills.

"Fantastic Wedding Venue"
U8640VUjoeb, 16 Décembre 2019

My Wife and I were lucky enough to have our wedding at Leigh Park in November 2019. What an incredible venue! From start to finish the staff are incredibly helpful and can't do enough for you. When planning our big day the events coordinator, Jess, was brilliant. No request was too big, and she even put up with all of our silly questions. The Master of Ceremonies on the day was Ebram and he was amazing! He helped make our special day a reality. Making sure all of our plans fell into place perfectly. The rooms were decorated exactly as we asked, and all the finishing touches on the tables were remembered and placed brilliantly. For our evening reception we turned the Vendange suite into a funfair! We had game stalls, a popcorn machine & Sweet Ferris wheel. Somehow this all happened seamlessly as if by magic. The staff helped with the entire set up, meaning we didn't have to worry about a thing. The food was fantastic and they dealt with all our guests dietary requirements perfectly. The rooms are all beautiful and were perfect for our large wedding party staying the whole weekend. Every staff member we saw was helpful and professional from breakfast through to the last drinks being served just before midnight. We cannot thank the team enough for everything they did for us. A fantastic hotel and an amazing team!

"Upgraded"
justinec357, 13 Décembre 2019

Lovely hotel who upgraded me to the most beautiful suite thank you! The food was gorgeous in the evening and breakfast alsothe hotel clean the staff considerate and helpful I will be back! Thank you again great service xx

"Brilliant"
Carole S, 12 Décembre 2019

Really couldn't find fault. The room was amazing, it was like staying a stately home! Receptionist was very helpful, going above and beyond when the arrival of the Christmas Market in Bath meant we were unable to get a can to take us from hotel to theatre. Bed was very comfortable, lovely shower, everything was perfect.

"Lovely welcome in a relaxed atmosphere"
B0nsey, 24 Novembre 2019

This is a super property with all the character expected of a Grade II listed building. The welcome was impeccable and I was especially impressed by the grounds which were exceptionally well groomed. Where were all the autumn leaves? :-) When we visited it was quiet and relaxed, which actually suited us fine. A special thanks to Josh for manning the bar & reception, whilst being an A1 concierge & night porter. Not to mention heading up front on house and juggling all the demands of breakfast...constantly with a smile and positive attitude. Diolch cariad.

"Golf Trip"
GabbySteve, 17 Novembre 2019

the staff were very friendly and professional and made us feel very welcome the hotel is in a good location in a nice part of the world if im in the area again i will book it again without hesitation thanks

"Tired Hotel"
ilandka, 01 Novembre 2019

I work away a lot so get to stay in lots of hotels / BnB's etc - Unfortunately Leigh Park Hotel is on the bottom end of my scale for decent places to stay (its my own fault as I chose it) The bathroom smelt of cigarette smoke, room looked a bit tired - quite noisy with doors slamming. The highlight was a wet bed! (we're not talking a soaking mattress) but I wasn't brave enough to have a sniff to see if it was pee - so ended up throwing all the towels over it and sleeping on top of the covers on the end of a bed - I should of let the hotel know, it was late before I got under the sheets and was in a rush in the morning after waiting for the shower to warm up. Trust me when I say this - it aint the worst I've stayed in and over the years I've slept in the back of a van just so I didn't sleep in a minging room. Usually I book hotels last minute as most of the time I don't know where I'll be (it does limit my chose of good hotels). I didn't eat here so can't make comment. I wouldn't stay here again

"Disappointed"
ann k, 28 Octobre 2019

Location splendid. Staff helpful and polite if rather scarce. Room small dated and freezing! Radiator came on for very short time and was luke warm. Beds awful hardly slept at all. Food variable. Lunch good dinner dire and breakfast mixed. We decide to treat ourselves rather than stay in one of the cheaper chains just for once. Suffice it to say that us not a mistake I will make again or at least until significant changes are made.

"Nothing was too much trouble :-)"
Den50008, 25 Octobre 2019

The hotel is a lovely old house with nicely refurbished outbuildings providing further accommodation. My room was in the Coach House and was warm and quiet and very comfortable. The staff were all friendly and helpful and were accommodating of my needs as a night worker (sleeping during the day at hotels can be difficult).

"Average and dated hotel "
oxfordred, 24 Octobre 2019

Plenty of car parking. Check in quick bot not exactly very polite and professional. Room was cold and heating only comes in for a few hours. Room has thin doors and walls which leads to noise outside. Shower was warm not hot. No towels, only a bath robe. Room was dirty and dated in places but overall ok. Bed not too comfortable. Breakfast ok and quite a choice, although coffee was horrible. Bar area ok if you can find someone to serve you!

"Wonderful Autumn break"
WickersWorld50, 24 Octobre 2019

We spent two nights at this pleasant hotel. Our room was in the stable block overlooking the orchard and vineyard. Very good clean room and nice quiet location. We used the hotel restaurant for dinner on both nights, the food was excellent and good value. In the morning when we had breakfast in the restaurant we realised that it had wonderful views over the nearby countryside. The staff were very friendly and helpful, especially the restaurant staff giving excellent advice on the choices available. We will certainly visit again when we are in the area.

"LEN - UK"
lenfox3, 20 Octobre 2019

This has been our first and last visit to Leigh Park Hotel run by Best Weston in Bradford on Avon for a weekend away to meet up with friends. They have lots of problems with rooms which were cold, heating only comes on between the hours of 5pm and 7 pm leaving it extremely chilly in the mornings. The walls between rooms are paper thin leading to being able to hear neighbours conversations, in our case until 3 am. We tried to contact reception but had no reply, so had to knock on their door to complain but it did not help the situation. In our room the kettle which was plastic and yellow with age was plugged into an extension lead hanging off the wall.windows were dirty with mildew and lots of condensation in the mornings. Breakfast was ok but we had to wait 10 minutes for hot food to be replenished. When we all complained we were told there was only one person in the kitchen cooking meaning there was a serious lack of staff for the amount of guests staying. There was also no heating in the dining room it was freezing in there. All in all we paid £366 for bed and breakfast for 2 nights. WHAT A RIP OFF BEST WESTON.We will not be staying in any of your hotels ever again.

"Excellent stay from check in to check out."
TJH469, 15 Octobre 2019

We stayed for 1 night as a birthday treat for myself. We were visiting Bath, so this was a good location a little away from the City. The hotel is beautiful, made from local stone, it had so much character inside and out. All the staff where friendly, helpful and efficient. Everywhere was clean and tidy. Food was excellent. Beautiful gardens to the rear and lovely views in the distance. We stayed in an upstairs suite at the rear which gave us great views from the windows. This was our first stay here but it certainly won't be the last.

"Lovely building, some way out of town"
SimonB-Ely, 14 Octobre 2019

We had a spacious room overlooking the gardens at the back of the Hotel. Beautiful oval staircase! The room was very hot, even when we had opened windows and tried to turn down the radiators. Comfortable bed; the shower pressure was very poor. We stayed on a Sunday evening and the bar was closed. We did not eat in the restaurant so cannot comment on the food. It is quite a long walk downhill into town but at least you don't need to worry about parking. Good for a one night stay on route to the West country.

"What a great place to say"
COLIN J, 09 Octobre 2019

We stayed fo a couple of nights for our 52nd wedding anniversary. The staff were wonderful and even presented us with a bottle of wine, we don't like bubbly stuff. It is very handy for Bath. Need to get down a bit earlier for breakfast but otherwise great.

"Excellent stay"
NINJA01, 07 Octobre 2019

Lovely stay in a well run hotel. Quick and welcoming check in. Fantastic evening meal with very attentive staff. Varied menu with extremely large portions. Nothing was too much trouble and would return again.

"Not what we expected!"
alant284, 04 Octobre 2019

We stayed here on the 3rd October so that we could explore both Bath and Bradford on Avon. The hotel was impressive from the outside and the gardens well cared for.We were given room 25 and dropped our baggage in the room and went out for dinner. On our return we unpacked and as we were putting things away we noticed that the room was very dusty. On further investigation we observed that the room was actually very dirty with cobwebs and dust everywhere. There was even blood on the bathroom door surround. In the bathroom more cobwebs and dust were apparent on the windows and extractor fan. We reported all this to the manageress and pointed out the mess.She assured us that the room would be thoroughly cleaned. I hope this will be so for the sake of any other users.

"The most uncomfortable hotel bed EVER!!"
Ilovemyholidaysnow, 01 Octobre 2019

I stayed at this hotel on Saturday 28th September, 2019. The hotel room that I was assigned was pleasant enough but the bed was simply appalling - the most uncomfortable hotel bed that I have ever endured - shameful! Hotel guests pay hotels to sleep in believe it or not!! A really poor offering, considering today's choice - sadly the decent hotels were all full, as this was a last minute trip. Also, the TV did not work and it decided to switch itself on a 5AM - not ideal. Hotel staff are very much of the 'glass half full' variety - I normally avoid Best Western and this stay confirmed exactly why!! My friend, with whom I was travelling had to change his room as it was so hot and stank of smoke. He was awoken by drunken guests and paper thin walls. Avoid this place!

"Nice looking hotel, good service but poor food"
Sue C, 27 Septembre 2019

My wife and I booked 2 nights in the hotel 26 & 27th Sept when there were just a few other guests. The receptionists were friendly and welcoming, the room we had booked was smaller than we thought having looked at the photos on the website and the bathroom was a bit dusty where the shelves hadn't been cleaned properly over a long period and dust had become ingrained. There was a lack of vanity surface to place toiletries on. Overall it looked as if it needed refurbishing. The mattress was quite hard and uncomfortable. The door outside our room was continually banging until all the guests were in bed. We had dinner in the restaurant and for starter I had smoked salmon and my wife had seared scallops. When they arrived we could not believe the size of the scallop portion. There were 2 small scallops on the plate with no accompanying bread or anything else other than a teaspoonful of sauce. It looked as if they had run out of scallops. You'd have to see it to believe it. We didn't complain as we felt it would spoil the evening. For main course we both ordered a burger served with potato skin fries according to the menu. When the meals arrived there were ordinary skinny fries on the plate instead. This would not normally be an issue except that they were not cooked properly. (Surely if MacDonalds and Burger King can get this right, the hotel should be able to). They looked like they had been taken out of the freezer and put in the oven for just a few minutes. The burgers were inedible, being burnt on the outside and partially raw inside. The bun had not been toasted. The desert was fine - no complaints. We would not recommend this hotel because of the food issue. How they get away with it, we cannot comprehend, We were booked in for breakfast the following morning and for the following night, but we decided we could not face any more of the hotel food or the noisy room location and left in the morning. We have eaten in many hotels where the food is excellent but this is one of the worst.

"Great venue"
lme582016, 27 Septembre 2019

We had a great time at Leigh Park hotel. Fabulous gardens and nice food. Friendly staff. Room was spacious with good views. Only criticism was shower as not very powerful and water could have been warmer. Easy access to Bath.

"Birthday treat "
140debbieg, 01 Septembre 2019

On approach the hotel looks beautiful and check in was fast and friendly. The room was small but very well set out. However, it was a very hot evening and there was no air conwhich given how warm it was with being at the top of the building would have been welcomed. The TV only worked properly for a couple of the channels. The restaurant meal was pleasant and the staff were all friendly and helpful. So all in all a lovely stay.

"Lovely hotel"
annette38, 23 Août 2019

Spent three nights here. Room was a bit tired but spotless. Bathroom was excellent. Had dinner one night in the restaurant and it was very good. Found all the staff lovely and very helpful. Grounds and building are absolutely beautiful.

"Great weekend away"
OnAir760270, 19 Août 2019

This hotel was local to where we had a wedding reception and proved to be a great find. The executive room we had was enormous and more than satisfied our needs. The resturant was first class and offered a good menu to satisfy most peoples tastes

"Lovely tree day stay."
James W, 12 Août 2019

Stayed at the hotel two weeks ago. Delightful old building with modern extensions and even a vineyard. Our room was on the ground floor overlooking lovely gardens to the Wiltshire Downs beyond. Staff were helpful and attentive and the food interesting and well prepared. The Dining Rooms had good views and were well furnished. All in all a very pleasant stay.

"Too hot!"
scole170702, 28 Juillet 2019

Lovely hotel, with well decorated room. On late check in, the night porter gave us keys and let us go and find the room, which was extremely hot. On investigation only one window could be opened - lower part of sash window, which didn't have much effect even with using the portable fan that had been provided. We did take the duvet out of the cover but unfortunately and uncomfortable night for both of us. Lovely well finished ,clean bathroom and shower, the toilet flushing mechanism did need some attention. Pleasant breakfast served in the conservatory both continental and full English.

"Lovely staff"
Rachel E, 07 Juillet 2019

Spent a weekend here in July. A lovely setting, and our top floor room with a view was spacious and clean. The large bed was very comfortable. The evening meals were fabulous and good value. The breakfast was average. The floor boards were creaky but that is to be expected in an old country house hotel. The staff were amazing - especially the waiting staff. I would definitely stay here again. The only reason for not giving it top marks is that our bathroom, although very large and with a good shower, did not have a bath. Personal taste, but I much prefer a bath.

"Great views, Great event, so much more needs to be done..."
Sharron D, 07 Juillet 2019

Spent three night and two days at the Leigh Park for a Training event. The location, views and conference facilities/ team faultless. The rooms, all be without air con (building restriction i imagine) are clean, well tendered and spacious. Hair dyer, tea & coffee, TV and in keeping decor. Slept well. What lets the place down is the detail: Food and menu not so great in the evening, a colleague and myself made a complaint, staff dealt with it well and then made a gesture of good will. Tick. What i would stay, if the menu is the menus then two of 5 meals on that table should not be wrong. Breakfast, asked for poached egg on muffin, no avocado (smashed). Clearly auto mode, must have realised and scrapped off the avocado, leaving trashes of green on the muffin. Had i been allergic?? Have we not leant lessons from Pret a Manger? Mistakes happen, just remake it. Following days breakfast, asked for the same but this time with Avocado. the avocado was so hard it would have taken a sledge hammer to smash it, so they left it in chunks, nice! That all aside, the staff happy and helpful, the lunch time buffet for our delegates far outweighed the taste and quality of the evening meals. This wasn't just my opinion but that of those who had stayed overnight. Leigh Park, you have so much potential and so much more to offer. Get on point and consistent with your detail and you will smash it for being the best of the best!!! Place could also do with a refresh of decor.. but not a deal breaker

"Nice setting "
MargieM795, 03 Juillet 2019

Stayed one night and the staff shuffled things around so that we could have a ground floor room. There is no lift & we would have had difficulty with our luggage. Hotel is large with a nice restaurant and sitting area. It's a bit old and dated but charming. It was lovely to walk around the garden and sit outside in the evening. The outside furniture was very old though & should be replaced. Room was standard and comfortable but not soundproof. Large free parking area, free Wi-Fi. Good breakfast. Would stay here again

"Overnight stop"
AlexDoyle, 02 Juillet 2019

My partner and I stopped one night at the start of July after a day at Longleat and journeying onto Bath the next day. I was pleasantly surprised upon arrival, very pleasant looking building with a small vineyard (and everything always looks better with the sun shining down). It was clear the venue was being used for a wedding which raised concern about potential noise/delays at bars. The lady was nice on check in, explained breakfast and dinner times and checked us into the coach house. The room, although somewhat dated from a young persons perspective, was clean and had a nice large shower room and ample hanging space (the tea/coffee station had plenty of bags/sachets/milks unlike most places that ration them) a lovely view of the vineyard and a handy information folder in the room as well. We enjoyed the views from the bar/lounge area prior to our evening meal and again was pleasantly surprised by the quality of the meal; a house burger with chips and scampi with chips. Attentive service, bread and water offered upon being placed, quality food and a reasonable price (the wine wasn't to my liking but this is completely personal preference). My only niggle was, as mentioned at the start, concern of disturbance due to wedding guests, and was disturbed at 1am by loud bolshy men who by the sounds of it were intent on having a fight. We called to the desk in hope of a night porter being on (as at one point the use of a knife was threatened) but I believe that a member of staff was in fact trying to placate the matter...very brave if so...the disturbance lasting maybe only 30mins. (This issue of course not directly a fault of the hotel.) That being said, I cannot the fault the hotel, the staff or the service we received and I would not hesitate to stop here again if in the area. Furthermore, I would not be so reluctant at choosing another Best Western property as this was my first experience of the brand. Well done guys, keep up the work. A

"Leigh park hotel"
Stay21054688230, 01 Juillet 2019

We attended for a wedding which was lovely. However the room was very standard. Small no fridge very small toilet space. Bedside lights dodnt work. Table light didn't work. Kettle was very dirty. We dodnt use any of this in our room. Very outdated.

"friends wedding"
Relax10842873853, 27 Juin 2019

Lovely place, with beautiful surroundings. Went for a wedding which went really well and good facilities for it. Although I woke up to find a cat asleep at the bottom of my bed. The breakfast was not great, cold dry scrambled eggs, sausages not that nice, not a great selection.

"Great wedding venue"
rich b, 25 Juin 2019

We got married there on the 21st and we couldn't have had a better time. Rooms were evcellant, the staff couldnto have been more helpful in the build up to the event and the wedding meal was amazing. The grounds are beautiful with views for miles including the Westbury white horse. Breakfast was also nice and a special mention to jess who looked after us brilliantly throughout

"Good stay spoiled by necessary plastics"
RTravelsPlaces, 24 Juin 2019

The hotel was clean throughout and I found it to have a great atmosphere with helpful staff. The disappointing factor for me though was the needless usage of single-use plastic (see attached) - single-use plastic cups for the bathroom both wrapped in single-use bags. It makes no economic sense. Damaging the environment in the process.

"Group Visit"
Mermaid4665, 01 Juin 2019

Thirty of us, mostly over 70's, stayed for four nights at this charming hotel at the end of May 2019. We had dinner, bed and breakfast. The hotel went out of their way to help us all, they were extremely friendly and welcoming. The food was lovely and enjoyed by all, and I was especially grateful that they put so much thought into preparing me a delicious and varied vegan meal each night. The grounds of this hotel are also very lovely, as is the wonderful view. I would definitely recommend this hotel and would love to stay there again.

"Very poor customer service"
13fairmead, 28 Mai 2019

Lovely grounds but hotel lets it down. Hotel looking very tired and shabby, heating far too hot. Sleep was disrupted from the creeks of the rooms up above. The receptionist were both unhelpful, and unfriendly. We stayed here as we were attending a family wedding in the grounds next door. We had quite a few rooms booked between us. My Son was supposed to be in a delux room but it certainly was not and when mentioned to the receptionist she made no attempt to do anything about changing the room. The receptionist was so unfriendly and did not make us feel welcome at all. On the plus side a male cleaner who was exceptional and very friendly. Overrated for price of the rooms.

"Business Trip"
Tourist32812111214, 23 Mai 2019

Great hotel in a lovely location - and easily accessible by foot into Bradford on Avon. The grounds the hotel is in are very nice and well worth a weekend stay to recharge. Hotel staff are very helpful

"Group stay in May 2019"
FarAway283127, 21 Mai 2019

Lovely place in lovely grounds. made to feel very welcome by all staff. facilities clean and comfortable. General maintenance required, heating requires balancing,very hot in some areas, draw handle loose, kettles need defuring, dining chairs very rickety, and knives require sharpening etc.

"Leigh Park Hotel, Bradford On Avon"
StuartChatman, 19 Mai 2019

Room - paint peeling from ceiling, radiator on hot all the time and bed springy and uncomfortable. The whole hotel is looking tired and shabby. It in a great setting and has Marvellous views, but it could probably do with a £100,000 makeover. Drinks expensive and food ok at best. Fish out of a packet and roast potatoes fried. Probably Aunt Bessie's. Not good enough for a hotel, why not have a nice piece of fish and batter. Hotel could do with a reality check. Coaches starting up at front of hotel at 0830 is not good when you want a sleep and a lay in. Reception staff very good.

"Disappointed "
Stuart H, 19 Mai 2019

On arrival we received a nice welcome at reception. Unfortunately the restaurant had just closed (9pm) which seems a little early. Rooms are small, if you have a twin, the bed covers the bathroom door. Quite liked the older look to the room was fitting to the hotel. The bathroom again small, shower head in desperate need of replacing. Complimentaries in the room, good. Most disappointing was the breakfast First morning greeted well by hosts, but the room was very untidy, staff apologised they had just been very busy. Food was poor left under the hot lamp for far too long, I suspect big batches done early, rather than little but often. No crockery or glassware available and the buffet area very very messy, cereal bring the main issue. 2nd day breakfast very miserable staff, anything we asked for wasn't met with good service. I don't feel the hotel justifies the price. Shame as it looks like it was probably once a great place to stay. Building is beautiful

"Leigh Park Hotel"
Sightseer58934230574, 06 Mai 2019

Very comfortable room. No noise or disturbance issues, over the three nights I stayed. I was working away on business, therefore I undertook work in the evenings within my room. WIFI was good, plenty of electrical power pick up points. Staff were incredibly helpful and attentive throughout my stay.

"Excellent stay with very friendly and attentive service."
bandjclifford, 02 Mai 2019

My wife and I have just returned from a short break at Bradford on Avon. We prefer Best Western hotels, and when booking, my wife was offered a ridiculously low-priced offer for room and breakfast. We did not expect overmuch at the price, especially when we were put in the Coach House! But ... The room was very comfortably appointed, the bed comfortable (I have never seen such a choice of pillows on the bed!), 'the 'welcome tray' was well-stocked; the shower was fine, and the hot water piping hot. On the personnel side, I cannot thank the staff enough; the receptionist was exceedingly helpful, and the gentlemen who looked after the bar and restaurant could not have been more pleasant or helpful. The food appeared freshly cooked and was always very hot. Compared with past experience, the continental breakfast menu could perhaps have been a little more imaginative (especially as a party of Belgian 'bilkers' stayed a night). Overall, based on the experience of my wife and myself, I would thoroughly recommend this hotel

"lovely views"
OnAir55952184557, 01 Mai 2019

the hotel has lovely grounds and a beautiful vineyard. The View in the morning was stunning The rooms are large a little dated but clean and had everything you needed such as kettle, iron bathrobes, hairdryer and toiletries

"Wedding Delight "
940barriec, 23 Avril 2019

We stayed two nights in the lovely room 34. The hotel is stunning with beautiful grounds and the staff were amazing. They could not have done more to make our experience better. The second day was the big wedding day of my Stepson and his lovely wife. The food at the wedding meal was amazing and the beef wellington was the best I have had. Thank you very much to all the Staff we will return.

""It could have been better experience....""
Jet492104, 22 Avril 2019

My wife and I were excited about our weekend getaway. We decided to stay at the hotel as a treat although we were visiting friends in Trowbridge! Our initial impression when we walked into the room was definitely not what we had seen in the online photos plus the musty smell of the room was a disappointment. The bathroom was outdated, the shower had no proper power except for the taps. Having a shower meant water just trickling down. We figured out that before we jumped into the bath we had to keep the shower running for at least 5 mins for the water to warm up (which was just a waste of water). Although we had a King Size bed (i.e. two beds put together) the mattress was so uncomfortable. You could feel all the springs against your body and woke up with aches and pains. Our sleep was disrupted each time by footsteps and creeks from the room above. The heating got terribly hot and it was very difficult to regulate it. We would switch it off but yet come back to a very hot room. The window sills were a sight too. Surely a little bit of paint could have been used to enhance the beauty. The receptionist were just okay. Having had the opportunity to stay over at various hotels in my life time, the receiptionist could have been more friendlier. We had dinner at a restaurant in town and the warmth from the staff was 5/5! it made all the difference. We were eager to leave this experience behind and under no circumstances would I like to revisit. I have never ever given a bad review but I regret that I only speak from experience. The price we paid was certainly not good value!

"Really noisy hotel"
Sophie A, 21 Avril 2019

This hotel looks lovely and is in a great location but we were not warned when we booked that they had a wedding there on the night of our stay. The reception staff didn't even warn us about the noise when we checked in. It sounds dramatic but it genuinely felt like our bed was in the middle of the dance floor it was that loud. No chance of getting to sleep when the cheesy end of party songs are blaring out at you and the drunk bridesmaids are arguing next to your room. The staff hung up on us when we called from the room phone to ask what time the music was planned to finish and when we rang from our personal number the night porter told us to just take it up with reception in the morning which wasn't any help to us! I'd avoid this hotel unless they can guarantee there is no wedding or party happening during your stay because there is no point in paying to stay somewhere that noisy if you plan on sleeping. Massive shame because the hotel looks lovely and the location is perfect.

"Friendly and helpful in all respects"
Wendy B, 17 Avril 2019

Excellent in all ways - food, service, staff, room - absolutely no downside. We were there for an essential family visit and were looked after perfectly from arrival to departure. Food in both the restaurant and bar was varied enough for all tastes and service and presentation impeccable.

"Tewksllocallady"
Tewksllocalladydiner, 15 Avril 2019

What a lovely hotel Spotlessly clean rooms and friendly helpful staff Although there was a wedding on this Saturday so a busy time for the staff they all still had a smile on their face Not something you find everywhere! We will certainly stay here again

"Stayed at this Hotel for a Wedding"
MrGandFriends, 15 Avril 2019

Nothing 'BEST' about this place to be honest. Its clearly in need of a major refurb or a buy out as it could be so much better! Room: Dated interior, bed was so uncomfortable with springs totally shot. Window fittings were hanging off the windows frame. TV was picking up no reception and you could not retune due to PIN protection. Bathroom: Again, needed a refurb. Shower cubicle took and age to drain, and ended up being more paddling pool! Food: I will only refer the breakfast which was not very well cooked, bacon extremely fatty, sausages underdone, eggs creasing - its basic stuff! Staff: Not welcoming or just not enough of them - first night they ran out of cider, ran out of Gin, and was all pretty poor - even struggled with clean glasses. Shame as could be a nice place, but really does need work. Certainly would not recommend, and would never stay again.

"Wedding"
157wendy, 15 Avril 2019

Spent the weekend here for my sons wedding. The food was lovely, breakfast was great. Room lovely as well.we stayed in an executive room. Wedding went smoothly, couldn't fault it. Grounds pleasant with stunning views

"Shocking Experience :("
Sgags, 06 Avril 2019

So sad to have to write this review. I was so looking forward to staying here for a relaxing weekend away with my partner who had booked the reservations via his Best Western Reward Reservation using his Diamond Status on 23/3/19 and had booking confirmation. We arrived at the hotel around 6.30 pm driving past signage clearly stating Best Western and walked into the main entrance and found reception. We walked up to the desk and had to get the attention of the person sat at a desk behind, The receptionist made no effort to stand up or welcome us and said “oh are you checking in “ “What's your name ?” Without looking up or getting up or any welcome. After a few minutes we were told we don't have a reservation in your name. When presented with the booking confirmation email, she disappeared to go and ask some one else. We were then told by the Assistant Manager you have no booking you will have to rebook now as we are not owned by Best Western and can not help you. After several attempts trying to explain we had booked via Best western Rewards and shown the booking on The Best Western App, we were told it's not my problem and to call Best Western, which we did and the office was closed until Monday. We had booked an executive room for two nights clearly showing in the app and my partner has also spoken to the booking team over the phone re up grading the room and this was then communicated directly with the hotel on the telephone. Even more frustrating was the fact that we had already been told by the Receptionist that there were eight free rooms of this type ! We were made to feel very unwelcome and it was although he did not want us to stay at the hotel. There was no help offered to solve the problem and the rudeness and abruptness of his attitude was very upsetting. Every time we tried to speak he talked over us and just kept saying talk to Best Western. He refused to believe the acknowledge the information provided on the Best Western App. With no resolution offered other than doing a new booking and taking payment on a credit card, despite having had 40000 reward points deducted from our Rewards account and us not been given any confidence he would not take payment in full thus we would be paying twice. We decided to leave not wanting to stay. I have never experienced such rudeness and complete lack of interest or been to a hotel where I have been made to feel so unwelcome. We now have to resolve the used points for the booking. We have not received an apology or been contacted by anyone. Absolutely appalling! Customer Service training required, no common courtesy.

"Water can shower"
BoA1965, 30 Mars 2019

Try not to be booked into room 29 - the shower is so beyond weak and pointless that it's almost a water can shower of lukewarm water! Also, the bathroom seems to receive all the noise from the other bathrooms exiting water......Mind your head when entering the bathroom as you'll whack your head on the low door frame. The decor is somewhat stained, dirty and tired.

"Presence and rooms are very grand"
Seaside37887438237, 29 Mars 2019

Nice setting and the executive room we had was extremey comfortable, spacious, and very well laid out. Views from the room were lovely too. Service all round was of a very high standard. The only things that let it down for us was the beer battered fish we chose for dinner must have been deep fried? In itself that is not an issue but it was VERY oily almost the point of being sickening. Then at breakfast we had the 'full English'. Only one rasher of cool hard bacon and only the choice of scrambled eggs by the time we sat for our meal. I suppose if we'd waited longer there may have been other eggs choices perhaps and no doubt more bacon would have been brought out from the kitchen? Having said that, we would be more than happy to visit this hotel again and I'm sure we would thoroughly enjoy the experience again, although if the food was the same next time, I think I would bring the issue up with the very courtious and very helpful staff.

"Relaxing stay"
Don2569, 21 Mars 2019

We stayed 2 nights and from check in to check out stay was lovely. All staff were friendly and helpful. The meals were good and the vine restaurant was clean and comfortable to sit in and enjoy a meal. Nice grounds to walk round and outdoor seating must be wonderful in the summer.

"Second visit based on how good first was "
Djcdigital, 14 Mars 2019

I first visited here in January 2019 and sadly didn't have a very good time , from booking in at reception there's a lovely resident cat and during the booking procedure I broke away to stroke it. The receptionist gave me an audible exasperation and then made me wait while she took a phone call. In the morning I was ready to demote this place a star or two accordingly & just never return until breakfast where a wonderful smiling jovial person greeted me ( later I asked her name it's Amanda ) She instantly picked up my mood and she alone is the reason for my return stay today and further bookings here in the future. What a transformation and all off the back of kindnesses and good customer skills. I've just finished breakfast ( wonderful too may I add ) and she's now going to make me a takeaway latte setting me up for the day ahead. I feel I should also mention the hotel being nice which it is but I'd stay in a shed if Amanda was greeting me in the morning haha :)

"I am always looked after so well when staying here!"
Sarah M, 13 Mars 2019

I stay at Leigh Park several times a year when working locally. The established team ensure that everyone's needs are catered for well - Hence the five stars! Rooms are lovely - all different and have been upgraded over time. The grounds are superb!! My only recommendation would be for a little more ambiance in the restaurant as it can feel/sound quite austere without any background music at breakfast time or in the evenings. I decided to have a room tray this time around for this reason.

"Quite good overall"
173alastairb, 05 Mars 2019

A mild aura of confusion reigns in the dining room but the friendly staff are keen to please and do their best within their skill sets. Our room and en suite were clean and well equipped but unfortunately the room heating was jammed at sauna temperature. Quite good value for money in the round and well located for local attractions.

"Sons' Wedding Venue"
Kathryn S, 27 Février 2019

Beautiful Georgian hotel set in lovely grounds. Very friendly & helpful staff. Perfect wedding venue. Was an amazing day! Our room was very spacious, very clean with good amenities. Would definitely stay here again.

"Wonderful customer service"
louloubeth, 24 Février 2019

My Daughter got married here on 20th February 2019. The rooms were comfortable and spotlessly clean. The staff were amazing and couldn't do enough for us. A very special mention for Duty Managers Paul and Amanda and also the lovely Lucy on reception. They went out of their way to make the day special and nothing was too much trouble.

"valentine treat"
Trek06580788964, 21 Février 2019

elegant hotel historic but warm and friendly. Staff welcoming and help full. rooms comfortable and food good. Made a lovely valentine special. Grounds well kept and the hotel would make a first class venue for a special occasion such as a wedding

"Fantastic customer service!"
Sarah S, 25 Janvier 2019

What a great place. Booked and paid for our room for a special occasion - two days before the stay my father had a terrible fall and ended up in A&E for the night with a fractured and dislocated shoulder. With him being alone there was no way we could honour the stay - more than three hours away so we let the hotel know. Fully aware that we had paid and could not expect a refund. The team at Leigh Park hotel decided to give us a full refund given the circumstances. What a lovely gesture and so kind of them. What a lovely hotel! I would strongly recommend this place!

"Warm hospitality"
Edievedder, 18 Janvier 2019

I often stay at the Leigh Park and have always found the accommodation to be of a good standard. During this stay I ate in the restaurant for the first time of an evening. I was so pleasantly surprised! I was informed the menu changes daily but I can highly recommend it and it is quite inexpensive compared to other hotels and restaurants in the area. Really excellent meal, fantastic wine and attentive staff.

"Business meeting"
somersetsqueaky, 16 Janvier 2019

My company used this venue for a two day conference. We had one night stay and two days food and conference. Conference facilities were ok, bit cold on day one and too hot on day two! Projector and screen a bit antiquated. Lunches were ok with choice of one hot dish or cold meat salad with cheese and biscuits and a sweet. My room was no. 20 and was just off reception. It is pretty small and very, very hot with no way to turn heating down, also when opening window in bathroom to get some air through you had the smoke from the kitchen staff smoking outside. I did complain but they said they couldn't adjust the heating and nobody told the staff to stop smoking. Pretty quiet as hotel was empty apart from our group and couple of others. Other members of my group said some rooms were very cold! Evening meal was good with no complaints. Hotel is about tired as many country house hotels are. Overall it was very average and I won't rush back and wouldn't use for my own personal stay.

"Lovely Counrtyside views"
Truwick, 09 Janvier 2019

Lovely Manor House type building in large grounds with vineyard, Wonderful views across the Wiltshire Countryside. A nice 10-15 minute walk into Bradford on Avon main shops - or £5.00 taxi ride. Big spacious rooms, very warm so had to have window open. Very good breakfast, plenty to eat and drink. Polite friendly staff.

"4 / 10"
aashnaramnani, 05 Janvier 2019

I stayed here for 2 nights in January 2019. I had to change rooms 3x due to heating issues, and in the end just requested a heater for the room. However, the lady at reception was very helpful and friendly. Room was small, and bed was uncomfortable, but good spacious bathroom. Cleanliness average. Wifi didn't work / password was changed and not updated in guest information, and wake up calls didn't work either (even though requested 3x). Lighting in car park extremely poor, can barely see where you're going. Overall 4 / 10.

"johnsons coach holiday"
xcrosstitcher, 29 Décembre 2018

stayed in room 36 ,from day one which was the 24th of dec.2018 to 28th of dec 2018 no hot water reported it to reception when some one was there (which wasnt very often) the shower was fine ,one young lady at the desk said they didnt have a plumber at the hotel to sort it out she said if i run the hot water in the gents toilet down stairs it would cure the problem ,only two staff on duty after christmas day to look after 40 guests never again to a best western

"Christmas meal"
cawheeler490, 16 Décembre 2018

Meal was very tasty. Had pate for starters, mushrooms for main and a beautiful cheesecake for dessert. Would recommend this place for a night out especially for a works party. Only downside was slow with taking drinks order.

"Beautiful hotel wonderful staff."
Bryanr1972, 08 Décembre 2018

Second stay here and I'd highly recommend turgid hotel. From the lovely reception desk, friendly efficient staff to the generously sized wonderful rooms. Expect high standards it's an excellent hotel with wonderful views from the restaurant situated in the conservatory. Only negative was just wish I could have stayed longer!

"Fabulous food"
Anita W, 21 Novembre 2018

Stayed here 3 nights while working in the area. I don't usually write reviews although I stay in a different hotel each week, but felt I had to comment on how good the food has been here. Delicious home cooked food, generous portions, well presented and great value for money. My room was in the Coach House, a short walk around the corner from the main hotel and was very comfortable with a modern shower room. Staff were all friendly and helpful. Would happily come here again for a leisure break, and wish I lived close enough to visit the restaurant regularly.

"Another one stand ends with me leaving before breakfast"
Nickit7676, 17 Novembre 2018

Just a quick business night sleepover here. Booked via Hotel.com, it was just £60 without breakfast. A ground floor room (25) with lots of room and nice decor. Bed comfy, room warm with auxiliary heater (not needed). Well serviced and clean. Reception friendly. Checked out with no fuss.

"Wedding"
Rogue E, 13 Novembre 2018

Venue and staff were really fantastic all day, but my room was not as advertised and didnt even have tea & coffee. Breakfast was stingy and the decor on the top floor is horrid - how much would it cost to cover up that pollyfilla with a tin of paint?

"Loved the Food"
Brotherbill99, 06 Novembre 2018

Stayed here for one night and as a country hotel we found it really awesome. Great views over the valley, friendly staff and the quality of the food was superb. The rooms were clean and comfortable. Great stay for exploring the local area and the views from the grounds are stunning.

"Short stay"
Georgina W, 30 Octobre 2018

We stayed at this hotel in duration of our visit to longleat and the fact we got married the day before arriving. Everyone was so lovely and nice and helpful. The only thing I would say is the shower in our room wasn't very powerful but it did the job. Thank you for such a lovely stay and we will defiantly be back.

"Friendly staff"
PJ777, 22 Octobre 2018

Stayed for a weekend & was pleasantly surprised, the coach house room was nicely furnished & bathroom to a good standard. Very helpful & friendly reception staff & indeed all others. My only slight moan was that they closed the bar at 11.

"Mr martin"
nigel642018, 14 Octobre 2018

Stayed the one night... on arrival receptionist never said hello ... just have you a booking ... said yes ..sorry can't find it ... but we have rooms so your ok ... not a good start .. restaurant staff had no knowledge of the food on the menu or In fact what the description of the food was ... the food itself was very dry with only ketchup the only available sauce ... even though room service is advertised only crips was available lol what a joke ... the deluxe room we paid for was no better than a bog standard travel lodge room ... no air con tiny tv ... breakfast for £12 Really poor as over cooked under a heat lamp ... so overall very poor value for money... sorry

"OK but needs attention"
CoolCaro, 10 Octobre 2018

We were here for a training course and the facilities for that were excellent. The food at lunch and dinner was fine. Breakfast on the first day was a bit problematic. We were presented with a limited buffet (cereals, fruits, breads, jams) and a menu but it was difficult to get anyone's attention to order from the menu. My partner ordered an omelette which looked good and was generously filled with cheese and tomato. I asked for cheese and was given an enormous block of cheddar which I couldn't get through. I couldn't understand why they couldn't just put cheese and ham out for people to help themselves. But on day 2 when the hotel was much busier things were very different with a generous hot and cold buffet laid out so no need to order at the table. The room was very substantial and had a beautiful view. The bathroom was large with both a small bath and a walk in shower. It had quite a dangerous step in it that would have been easy to miss. It had a strange and noisy macerating toilet which I have never come across before but presumably old plumbing prevented a normal type of toilet. It took a long time to get hot water out of the taps. So all in all while there were some very good points about this hotel, including lovely grounds, it really could do with some more up to date plumbing and a bit of refurbishment e.g. cleaning the grubby hall carpets. Not the best value for money.

"Lovely Short Stay"
clijan, 04 Octobre 2018

We only stayed one night but got what was the best room in the hotel with a four poster, lots of space and very modern bathroom. The room was well furnished and comfortable and had great views over the garden and the land beyond to the far side of the valley. We had a very pleasant meal in the restaurant where the staff were very helpful.

"An Enjoyable Stay"
SteveC2, 30 Septembre 2018

We stayed here with four of our friends over a weekend. There were weddings going on on Friday and Saturday evenings, but these didn't distract from the quality of the food we were served, nor from the level of service which was, on the whole, good. We stayed in Executive rooms which were located in the annex, a walk away - during wet weather, which wasn't that great! The room was a good size and comfortable and quiet. The room, and the adjoining bathroom were clean. The weather was chilly and the hotel's heating wasn't on. However, they lent us an electric radiator which warmed the room adequately. We all enjoyed our time here and we would come back if the occasion arose.

"Our revisit"
j2b1g, 20 Septembre 2018

We got engaged here in Feb 2010, and decided to come back to celebrate my husbands birthday here this year. So pleased we did. The views from the hotel are gorgeous, so many opportunities for great photos if you're here for a special occasion. Evening meal was lovely. The bedroom was large, not at all cramped, the bed was huge! We had such lovely memories of our first visit here we knew it would be impossible to live up to those. Although you made this visit seem special too! Thank you.

"Pretty good"
Jeff1903, 09 Septembre 2018

I thought that this was a pretty good hotel. The room was quite small but well equipped. It is a nice old building with interesting features and a great view from the dining room. We had a meal in the dining room which was very nice, while breakfast was adequate but the choice was a bit limited. There were a few minor issues. The shower was anaemic, with not much more than a trickle of water. The parking is a bit tight when there is an event on, and there is no real alternative than squeezing in. The bar has no cask beer. If I had been less attentive I would have paid for a breakfast that was included. That said, all the staff we encountered were great and we would be happy to return.

"A few disappointments"
Dodge1991, 27 Août 2018

We stayed at the Leigh Park last week in one of the executive double rooms with breakfast included. Although the place was quiet and it was generally quite pleasant, there were a few let downs. The place definitely needs some TLC, a lot of the decor is tired and many things don't work properly - our shower for example had zero pressure and kind of dropped water straight downwards. The water was warm though which is one good thing. We went down for breakfast in the morning and there is a white cat that roams around the room, which is fun except for when it decided to climb on you whilst you're eating, one of our party is severely allergic to cats and I don't think it's unreasonable to expect not to share your dining experience with one. It climbed up onto people and generally just wouldn't leave people alone, unsure who's cat it was or why it was always in the room but it was a bit annoying. When the cat was in the bar the night before it wasn't a huge deal but it's not acceptable whilst eating food. The final issue is that we were advised by the bar staff that every card machine in the building except reception was either lost or broken, you wouldn't except a Best Western chain hotel to only take cash, so we didn't think we'd need it - leading to complications. Our room had a few cool features such as galaxy hot chocolate and lots of oat biscuits, and we didn't need to ask for anything such as a hair dryer or toiletries. Overall, it certainly wasn't the worst place I've stayed at, and the surroundings are nice, the staff are polite but things were far from perfect unfortunately. I can't say that we'd think of the place again next time we're in the area.

"Best Western Leigh Park"
Jimmynavan, 23 Août 2018

I stayed here whilst working in the area, the hotel is set in its own grounds which are well maintained.A very relaxing place to stay. ( A pity the weather was not so great). The food was of excellent quality in the restaurant

"Great Food"
8Angie, 22 Août 2018

Enjoyable 2-night stay at Leigh Park Hotel while attending a two-day seminar. Although in parts the hotel decor looked a bit old fashioned it was still very charming. Our room was adequate for two people and had everything we needed. It was very clean and comfortable with a large bathroom. All the staff were friendly, helpful and polite, a real credit to the hotel. The food was outstanding! We enjoyed a buffet breakfast, lunch and a three-course meal each day of our stay..... compliments to the chef. There is plenty of free parking at the hotel. The grounds and views are lovely. We would definitely recommend this hotel and stay here again.

"A pretty hotel, good location. Great breakfast!"
stockysarah, 11 Août 2018

The website is misleading. The photo of the executive room is clearly very different to the room and bathroom we stayed in. (252) When I checked / questioned the reason for our room being an executive room the older lady at the desk was quite rude to me in her manner. I assumed that because the photo on the website had 2 windows, I had assumed hat ‘double view' (written on my order) meant a double aspect room, but she told me it meant double bed with a view. She was patronising towards me and this made me feel uncomfortable so we decided not to eat at the hotel for this reason. Views were lovely and the hotel was quiet and peaceful but we're not sure why we spent more on this room in terms of the facilities. The bed was 2 singles pushed together. Not ideal. The shower room was lovely and seemed brand new, clean and modern. For an executive room I did expect a bath. The room, although clean, was a little tired and old fashioned. The facilities were very basic and the kettle clearly very old and needed replacing. There was no music dock as advertised and the remote control for the tv didn't work from the bed. The towels and robes were large and clean. The bar staff in the evening were very attentive and polite, as were the staff serving breakfast. The breakfast was delicious and nothing was too much of a bother. Overall we did enjoy our stay (mainly due to the location) but feel like we were mislead slightly with the idea of an executive room and next time we would only book a standard room for what it's worth.

"Our wedding!"
s0phieday05, 09 Août 2018

We had our wedding at Leigh Park and I just felt I had to leave a review so everyone knows how amazing it is! From the very start you guys were absolutely amazing, you were so professional and made our day go so smoothly. Everybody kept saying how lovely the food was and how lovely all the staff were! We felt you went above and beyond to make our day so special and it's something we will remember forever! I'd just like to mention Jonathan and Ebrams names personally as they were absolutely amazing! Ebram spent the whole day making sure it was perfect and really was so so lovely, he came to let us know he was going home and I just felt like he genuinely enjoys his job! He's very very professional and very good at his job. Jonathan was also very lovely and did all he could to make sure the rest of our evening was perfect, he was so polite and professional and helped us wherever he could! Thank you Leigh Park so so much!

"Lovely Hotel, Gorgeous Grounds, Fab Breakfast, Friendly Staff"
christievictoria2018, 06 Août 2018

Lovely Hotel. brought back some great memories as friends have been married here. The grounds are gorgeous and beautifully kept. The decor of the hotel is lovely and not too over powering, posh or outdated its just very Best Western-esque! Johnny (Bravo) the barman was absolutely amazing!! He went out of his way to chat to us and asked if we wanted any more drinks whilst he let us know when the bar was closing, he also made recommendations to us on some of the drinks to try! we were celebrating our anniversary and he wished us well and told us it was his birthday so we hope he had a great day. He's an asset to Best Western. Lovely, funny guy! Breakfast was really tasty and the room very nice, comfortable and had everything we needed. Will definitely return!

"Lovely quiet retreat"
pedrosU678YI, 02 Août 2018

Lovely room with an amazing view! The staff couldn't be more welcoming, freshly cooked well presented food with excellent service. Room service was very quick and an excellent menu. Very pleasant stay a good choice for walkers or just a short trip into bath if you don't want to stay in the city. Highly recommend!

"A perfect three night stay"
Silverlad, 28 Juillet 2018

My wife and I stayed three nights to attend an event on the Saturday night, The accommodation was excellent with great food, staff that attended to all of our needs with enthusiasm and lots of client care. Cant compliment the management enough! The location is brilliant and the hotel and grounds just perfect. We look forward to returning soon.

"Lovely location and individual rooms"
Lesh0507, 21 Juillet 2018

The hotel is in a lovely location and easy to find. The rooms are spacious and individually styled. We had an annex which could be used for a family room. The restaurant closes at 9 but they do bar menu which we had. The food and service were fast and the quality and portion excellent. The breakfast the following day was a great disappointed. We were early and just when it opened but the food was dried sausage were undercooked and bacon burnt. The self service breads and toaster were poor. All together not a great experience. We will not be going back.

"Summer Trip Stop Over Stay"
PaulandJoanne_10, 20 Juillet 2018

Booked this as I like to use Best western brand hotels and it was close to bath where we were visiting. The check in was promptly done, well mannered receptionist and helpful. We were in room 38 which is upstairs, and it should be noted that there are no lifts so if you are disabled and unable to climb stairs then this is not the hotel for you. In fact to room 38 we encountered a few smaller set of stairs as this hotel is a 'little' maze in itself. My wife is disabled but can just about manage a few stairs, so we just took our time. On the handrail going up the circular stairs there was a piece of wood missing so one had to be careful not to catch your ring finger on this bit in case it snagged. All in all the room was just right. The table lamp did not work though, also the television remote volume and channel change buttons worked the opposite way round. two panes of window glass in the bathroom were cracked and the bathroom overlooked a roof. The room overlooked to the rear of the hotel and there is the kitchens more or less underneath as the air conditioning fans from the kitchen were noticeable but not too noisy. In the morning they had a delivery to the kitchen and they were a bit noisy. The grounds to the hotel are very big and well kept (although as it was a very not summer the grass was brown, but so was most of England). We had an evening meal there in the restaurant and it was just perfect, as was morning breakfast. Check out was quick. All in all a nice hotel with a few minor details that did distract from a top score I would have given. Staff were perfect all the way.

"Great Staff"
ExploringKatie, 17 Juillet 2018

This hotel is situated on a beautiful hill with stunning views. The rooms were old but clean and large. The restaurant was okay. Dinner was fine but you can tell it was probably top of the line when it first opened. Breakfast was good, a traditional English breakfast. The staff was fantastic! The two ladies at the front desk were outstanding. We had many questions and a couple of special requests that they handled expertly! The staff in the dining room was attentive and always checking in on us. We drove our car down the hill to the Bradford on Avon train station and caught the 15 minute train to Bath. This worked out great and the train drops you just a 5 minute walk to the Roman Baths. Great location, great staff, free parking, good breakfast, clean rooms- great for a 3 Star hotel.

"Good Weekend"
ericrichards2017, 10 Juillet 2018

We arrived at Leigh Park Hotel early afternoon, very hot and tired and got a very warm welcome from reception and supplied us with a fan for the bedroom. We stayed in the coach house with lovely views over the garden and vineyard. We went to this hotel for a function on Saturday night, and met up with very dear friends, we had a marvellous time made even better by the wonderful staff, namely a gentleman by the name of David. He was absolutely fantastic, nothing was too much trouble he really deserves praise indeed. If we are ever in that part of the country again we shall stay there.

"Wedding guest"
debfirth30, 24 Juin 2018

We stayed at Leigh Park hotel last night following a family wedding. We booked 3 rooms, 2 doubles & a family room. I was amazed that the family rooms were right up in the roof. Getting toddlers & or pushchairs with sleeping babies in is crazy to have to go up to that level. One of the double rooms had pubic hair on the pillow! Also in the same room I think the spiders had had a party the night before as there were quite a few large cobwebs. Breakfast this morning was a joke, having to queue while waiting for food to come out of the kitchen ridiculous, every item needed to be replenished . Surely ( you the hotel) know when it's your peak times for breakfast areal you accommodated for that time. I don't seem to be able to click on the Hotel ratings selection. I would mark it as a 2 on all 3 counts.

"A lot of money for an average room"
Docker1160, 21 Juin 2018

We had one of the top rooms (34) but it was not in top condition. The room was tired the carpet old with an iron mark by the bed, The bath room had seen better days and the wardrobe too. The breakfast was buffet style and they need to change the food more often, the bacon was like a leather sole! The staff were pleasant though and did all they could to help.

"Don't stay in room 25"
Heather B, 11 Juin 2018

I rarely write reviews but there's a genuine health and safety issue here. We moved from rm25 to one in the stable block that was much better Back to rm25. The tiny tray on the wall that the kettle balances on was loose so when the kettle boiled the whole tray shook so much boiling water could have spilled out over someone and on to the floor. That was not the main problem though. The real danger was the shower. After we'd moved rooms I read a previous review about this room and how hot the shower was. Obviously nothing had been done since then. The coldest temperature was scaldingly hot - dangerously so. We complained, were moved and the woman on reception said she'd left a message to follow up the following day ( this all happened on a Sunday). I've no idea if anything has now been done - my guess is no so please be careful if you're given this room.

"Assistant Manager lets the hotel down"
Charles B, 24 Mai 2018

We stayed for four nights as part of a group of 24. Our room (No 25 in the main building) was dated and shabby with rotten window frames, a malfunctioning bath plug and poorly-flushing loo. For some reason the cold water runs warm and the hot water is scalding. Most of the hotel staff are very friendly though the Assistant Manager, Cathy, was deliberately difficult. On our fourth night she insisted on seeing our room card, despite the fact she knew who we were that all other members of staff had willingly taken drinks orders and charged them to the room by looking at our room keys over the past three evenings. The cleaning staff had reomoved our key card. The kitchen cannot cope with a large group and it was a challenge every morning to see if they could have all the items on the hot buffet available at the same time: which they only managed one morning. The basic, but essential skill, of making a soft poached egg was not mastered until the final morning. Dinner was adequate and perfect for those who like over-cooked vegetables and all their meat well done.

"Poor value"
Fussydave, 23 Mai 2018

£90 for a double room without breakfast. Bathroom cupboard surfaces were dusty, the spare toilet roll and box of tissues were inprinted in the dust. Windows would not open, window frames were rotten. Two tea bags and a couple of sachets of coffee for the tea/coffee facility. Two small tubes of non-descript shampoo/shower gel in the bathroom other than that the bathroom was bare. Decor and condition of the room was extremely dated. This must be the worst value hotel I have ever stayed in. Most B&Bs have far better facilities.

"First time but it won't be the last"
dianemdickson, 21 Mai 2018

We have usually stayed in a different hotel when visiting family in the Bath area. The change to this one was a wonderful surprise. The hotel and surroundings are really beautiful. The rooms, we stayed in the coach house are clean and well maintained. There is free parking, free internet tea and coffee making facilities. The breakfast was well presented and the dining room, which is a sun room on the rear of the hotel has stunning views of the garden and surrounding countryside. Some breakfast items were a bit dry due to the hot dishes being uncovered but the food is replenished regularly and there are other options if you don't fancy what is in the buffet. It was a lovely stay and we are now going to consider Best Western hotels for our other stop overs where they are available. The price is reasonable and especially somewhere like this the free parking is a huge bonus.

"Great place to stay"
ericmaslin, 18 Mai 2018

This is a great hotel and is so convenient for visiting Bath and also other lovely places around Wiltshire .Bradford on Avon has a main line station , so no need to use the car when visiting Bath etc .We stayed in the coach house and it was so peaceful , will stay here again when in the area .

"Hotel OK, but avoid the restaurant!"
Samantha C, 17 Mai 2018

The outside of the hotel and Public areas and very pleasant. My room was OK, clean and pleasant décor with OK Wi-Fi. However the areas away from Restaurant, bar & lobby are dated and look tired and grubby. I've also stayed in the Coach House this is a separate building which is much more pleasant. Personally i'd avoid the restaurant and eat in one of the many places in nearby Bradford on Avon. The menu is rather limited and the food is disappointing and expensive for what you get. Prawn and Avocado salad arrived as 3 prawns and 2 slices of avocado for £5.50!!!

"Leigh Park Not bad at all"
IanLoughborough, 16 Mai 2018

Traditional old English house turned into Hotel Rooms very good size especially 43 Despite being on a junction Road noise was surprisingly low Food overall good but breakfast a let down View from Terrace really good

"Wedding Stay"
Stephenallberry, 02 Mai 2018

Excellent venue for a wedding, which why we were there even though we live in the town, plenty of rooms for guests. Good food, Good clean spaces, helpful staff. An excellent base for visiting local attractions including Stone Henge, Longleat, Lacock & Bath, to name a few.

"A very pleasant stay"
mikewood2018, 30 Avril 2018

Great location for visiting this part of Wiltshire. Bath is a short drive away. Walk down into Bradford on Avon is steep but well worth it. Visit Mr Salvat's coffee house in town for a unique experience. Room very comfortable. Wedding guests (we weren't attending) were a bit noisy. Staff extremely helpful. Great views. Excellent food.

"Weekend away"
lwood227, 29 Avril 2018

The staff at this hotel were so friendly and couldn't do enough to help. Excellent room. Staff outstanding. Good food. Lovely views from dinning room. Main entrance could do with a repaint by coach house rooms top rate

"Convenient for Bath"
colbox, 29 Avril 2018

I stayed in the Coach House for several nights. The room was a good size, as well as the shower and closet. The bed was comfortable and there was an ironing board and iron in the main area of the Coach House, if needed. The wood framed window made a banging noise when it was windy outside. The room was on the ground floor a little dark, with all the lights off. There is plenty of parking and it is located on the outskirts of Bradford-on-Avon. There was a wedding group during weekend, who were extremely loud and dud not allow for much sleep. Overall, not a bad stay for the price.

"Wedding reception stay"
Britgirl90, 25 Avril 2018

Came here for a wedding reception. The hotel Is very beautiful and the staff are really accommodating. The food was ok, wasn't bowled over by it, i don't think the quality is very good. Stayed in the vendage suite overnight, room was ok, just what you need but it was so hot!! Couldn't fix the radiator so slept with the windows open all night and was still uncomfortably hot! But room was cleanish, a few hairs around the loo etc. Was good for the wedding but probably wouldn't stay in the hotel again, I felt it was a bit overpriced for the room and breakfast was mediocre. Really lovely wedding though, we really wanted for nothing.

"1 night stay"
RadekUK, 23 Avril 2018

Please care more about cleanliness. I found a lot of spider webs on the ceiling in the bedroom. Also there was one spider on the ceiling at the evening and one at the morning near the door frame. It would be much better if you prevent such problems.

"Cheap for a reason"
Charles F, 14 Avril 2018

It might be thought from the description and external photos that this is a much higher quality establishment than it is. This is the 3rd time I have stayed here for business and I have had mixed experiences on the rooms. On the ground floor the rooms seem OK but nothing special (and a bit noisy) but the rooms higher up the building are in desperate need of a refurb and the communal areas are a little tired. Where the hotel really fails is in the food which explains the empty restaurant. Food here has never failed to be mediocre at best with prices far too high for the poor fare on offer which is usually tepid, tasteless and dull. Breakfast is standard hotel stuff. This will be my last time here for my monthly visits to the area.

"Wedding Reception"
WillCampbell87, 07 Avril 2018

My brother and his wife hired the function room for their wedding lunch and reception. Very accommodating staff who will go out of their way to help. Emram the function room coordinator was helpful and proactive to our needs from start to finish. Beautiful setting and a great wedding atmosphere. Most guests slept at the hotel too. Top marks all around.

"Wedding"
Emma R, 04 Avril 2018

My sister hired the venue for her wedding Easter weekend. What a brilliant venue, with amazing staff who cater for your every need, everyone had such an enjoyable experience! Food was great, service was amazing! The whole weekend was incredible! Would highly recommend this hotel to everyone! We celebrated such an incredible day and couldn't of done it without the help of all the staff members!!

"Easter rip off"
trudyjane1966, 02 Avril 2018

We spent the whole day here for my nieces wedding on Sat 31st march. I cannot fault it one little bit, the food was gorgeous the wine lovely and the staff work their socks off for all the guests, it was excellent. It is a beautiful setting to have a wedding even though ours was a damp day. The whole day was a lovely event and i would recommend it to anyone to have a wedding here. My partner and i stayed in a room in the Coach House which was small but nice. My only and very strong bug bear is that because it was Easter they bump the prices up to £120 per night which makes me so angry where as today Easter Mon you can stay there for £71.Not fair on the paying public as these are the people that get you trade from word of mouth, TREAT US MORE FAIRLY. We all agreed the rooms were not worth this money.

"Highly Recommended"
Visitorsx4, 02 Avril 2018

A delightful country house hotel with lovely grounds, a lovely peaceful place. We had 2 rooms in a top corner of the hotel, which were private and quiet with beautiful views over the grounds. The staff were very pleasant and helpful. Walking distance to Bradford on Avon and the town centre for shopping and to catch the train to Bath. The walk to the town centre was an easy downhill walk but quite a steep walk on the way back, and next to the rather busy road to the town centre. We would definitely stay here again and thoroughly recommend it. Visitors x 4 from NZ and Australia

"weekend away"
mooredahlias, 01 Avril 2018

A nice weekend away, good location, walking distance to Bradford on Avon if you dont mind walking up a hill on the way back. Good location for cycling along the lovely Kennett and Avon Canal tow paths. Some really nice places to eat in Bradford on Avon and a pleasant cycle into Bath

"CLEAN AND TIDY"
ima874, 23 Mars 2018

Lovely setting and close to Bradford on Avon. Lacking staff to attend guests which can be annoying. Some parts of the hotel could do with a little refurbishment. Breakfast is quite good. Rooms clean and tidy. Value for money.

"Better than expected"
Len H, 07 Mars 2018

So, I was booked into here after another booking dropped out. Seemed to cause angst with a number of colleagues who have been here before and had a low opinion of it? Nevertheless, it seemed promising and the initial impression was positive. A lovely frontage and a nice setting as you drive in, followed by an impressive interior (though I have to say I've been to enough older properties to have a deep suspicion of the ‘implied' quality this professes to give).... I was booked into a room in another outbuilding to the left of the hotel just in front of the rear car park. So I can't give an overall impression of the main building. My room had a spacious double bed, clean and simple decor which made it feel airy and spacious. The views were lovely out of double aspect windows, and the bathroom really well kitted out - sorry, shower-room. In essence - Pro Big comfy bed Large light room Lovely view Lots of parking Warm rooms (too warm!) Lots of t&c in room Really nice shower room Nice food Helpful staff, though I found service a little slow. Con Food is expensive for what you get No usb charging points The sink had a slow blockage Despite the initial misgivings, I would book this again....

"Brilliant "
Sue H, 04 Mars 2018

We held an event at this hotel. The support and hep was brilliant! We also stayed over our room was lovely, the staff so helpful and the food was well presented, and hot! Would highly recommend this hotel for an event or a wedding absolutely lovely. The picturesque views are awesome! Can't thank the management and staff enough

"Mini break"
Sandra P, 03 Mars 2018

We had a super time in the very picturesque town of Bradford on Avon, staying in the delightful Leigh Park Hotel. Our double aspect room allowed us wonderful views to the South and West. Whilst we were there, Storm Emma struck, causing widespread travel disruption in the area. Against all the odds, the staff at the hotel, especially Hugo the Duty Manager did all they could to maintain the guest experience. Because other staff were unable to travel to the hotel, the very resourceful Hugo still managed, without a chef, to produce a lovely three course dinner for us, and other guests, all the while also manning reception and the bar. We will return, hopefully without the snow!

"Lovely room and gorgeous Town ! "
Georgie57, 26 Février 2018

After a number of days working away and this being my last night in the West County l was very happy with my room in the Coach House. Clean, comfortable, roomy and very quiet, great nights sleep ! Dinner was very nice as was breakfast, staff very friendly. Took a chance to pop into Bradford-on-Avon, amazingly beautiful and well worth a visit. Will return.

"Disappointed "
richardhollister, 11 Février 2018

At first thought this was a good find, but found the hotel a little shabby. It has been maintained but obviously at a very low budget. Breakfast particularly disappointing. Hotel room had an inch gap under the door which not only a fire hazard but let in the noise from the corridor. Reception staff not particularly helpful. Was most annoyed when I informed the staff I had accidentally got mud on the floor of the hotel room (from my walking boots) and could them ask house keeping to clean for me, was told that house keeping was finished for the day and I would just have to have a muddy room for the rest of the day, that evening and morning. I really did not want to walk about on the muddy floor.

"Average hotel however staff were lovely"
ilonaplumb, 10 Février 2018

Location good, rooms tired and breakfast was unorganized to say the least. On a positive the staff were extremely helpful and the manager was quick to listen and refund us for breakfast as the buffet was not replenished regularly enough due to staff difficulties. Overall we would not stay here again however an excellent option if you plan to visit the Bath Xmas Market.

"Family Anniversary"
chrissnelling2016, 31 Janvier 2018

When I read the mixed reviews on this hotel I wasn't sure what to expect. We arrived for our 2 night stay about 90 minutes before check in. The receptionist was helpful and said our room was ready and we could book straight in. We had booked a deluxe double room. When we went up to the room it was simply but nicely decorated. It had beautiful views and lovely big floor to ceiling windows. The bed was huge and very comfy. It was also very warm. The first evening we ate in the restaurant. The service was great and the food arrived hot and was fresh and homemade. Like wise with breakfast. It wasn't busy so food was cooked to order and came out really hot. When it's busier they do a hot buffet. There was also a great continental option. Over the 2 nights we stayed the staff were all friendly and helpful. Would definitely stay again.

"First time visit to Bath area"
maybury71, 22 Janvier 2018

Booked by our children as a xmas gift as we have always wanted to visit Bath. Very pleasant hotel and grounds, quiet country surroundings - a little dated and lots of damp patches and cobwebs in the dining area. Could do with some modernisation and tlc. We had dinner in the restaurant the first night and the food was very good, portions were a little too large for us but its better than leaving hungry! Good value for money but would say drinks were quite expensive. There was a large conference on as well and unfortunately they took up the whole bar and seating area - there was no-where else for other guests to sit and have a drink/relax. Which was a bit unfortunate. Breakfast was ok, help yourself buffet style hot and cold selection - other items can be ordered and cooked fresh, I think there was an extra charge for omelettes extra. Room - the room was nicely decorated, we requested a ground floor room and they did provide that. It was quite cold and we had to leave the heat on full all day to ensure it was warm for the evening. Basic standard double bed, all other Best Westerns I have stayed at have usually had a kings size so this bed did feel very small. But clean bedding. Large bathroom but no light over the mirror - it was very dark in there, had energy saving bulbs and the mirror was in the corner. Not very practical for a woman to apply make-up etc. Also the shower head wasnt adjustable - which is a pain if you just want to wash your hair. Replacing the shower and putting better lighting in would greatly improve the room. Ladybirds - harmless little things but there were a small army of them on the windowsills everyday! Its about 15-20 minute drive into Bath City Centre and we also went in the local town of Bradford on Avon where there is a good selection of restuarants.

"Weekend break"
Tim C, 21 Janvier 2018

Great setting and views but the main building is very much in need of sprucing up. Yes it's a country manor but it is a bit dingy. Lots of older guests and several wedding parties over the course of the weekend meaning breakfast was a squeeze. The bedrooms on the converted stable were modern and fresh. Parking in the town is limited and to walk down is fine but taxi required to get bank unless you enjoy hill climbing.

"Average Western"
Paul B, 20 Janvier 2018

Stayed two nights on business. Building itself was nice and lots of parking. Receptionist was nice and pleasant. Heating gets turned off between 10pm - 6am because “some guests complain about the heat”. Well I bet they don't in January and especially in the attic rooms on top floor! More like cost cutting. Thankfully they had spare blankets so as soon as the clock struck 10 I bedded in for the night. The roof sounded like it was going to blow off in the storm one night with rattling tiles so got little sleep. Breakfast varied between buffet full English and cooked to order full English (with a delay). Also one guy only takes the hot drink order and another girl the food one which is a bit inefficient. Didn't have dinner at the hotel or use the bar. One morning the hot water was only tepid. Both mornings the hot water smelt of sulphur - bit like it does in Reykjavik but where are the volcanic vents here? Also just plain boring PG Tips on offer (could do with some fruit or mint teabags) but biscuits were chunky and more upmarket than usual hotel fayre.

"Heating is turned off at night"
Bridget H, 19 Janvier 2018

The staff were friendly and the food was ok but as I was spending 4 nights here for work I did not appreciate waking up every night at 3am because of how cold the room had become. It was confirmed that the heating is turned off for 9 hours because of "hotel policy" which in the middle of winter is just unreasonable. The water pressure wasn't great and I found three dead flies in my room on arrival and hair in the bathroom sink. Could do with rethinking the iron and board policy of one per floor as guests do not return them and they have no way of knowing where it is, so if you need an iron grab it quick! Would be better to keep it at reception if they can't afford one pre room In much need of renovation.

"Lovely New Year Spent at Leigh Park"
Sally C, 04 Janvier 2018

We enjoyed a very nice New Years'2-night break and attended the Gala dinner and dance on New Year's Eve held at the hotel.. Location was great for a trip to Bath on New Years Day.. We liked the location very much and so will be staying at this hotel again!

"Christmas"
John M, 27 Décembre 2017

Overall this hotel did not meet our expectations. Rooms are comfortable, albeit a little shabby chic. Check in was a little confusing and there is porterage, but no lift. The main purpose of the visit was to celebrate Christmas, but that proved disappointing. Apart from a large tree in the entrance decorations were sparse....as were the staff. Reception closed down over Christmas, leaving room keys unattended and bar staff and waiting staff were stretched to their limits. Dinner outside Christmas Daywas quite good, but Christmas lunch was dreadful....meals plated up well in advance and not very appetising. It did not help that as well as having over 40 guests staying, lunch was also open to the public. Due to staffing shortages, it took ages to be served and, due to seating arrangements, our table was the last to be served. Lunch was only memorable for its poor quality. Yes, the hotel put gifts in our room, but staff were pleasantly indifferent to us rather than full of Christmas cheer. It was like staying in an old country house where the owners had decamped with nost of the staff and taken the real Christmas with them. We were left with its ghost. We would not stay here again.

"Large Rooms - Good Value for Money"
howie999, 10 Décembre 2017

First visit there, recommended by a local yokel - really nice hotel - not too big - not too small - really nice. Obviously an old converted stately home. Huge rooms - good and cosy bar - above average hotel restaurant Good staff - nothing too much of a problem would I stay there again most surely

"Best of Best Western ... revisited"
Steve P, 28 Novembre 2017

Recently re-visited the Leigh Park hotel (on business) after an absence of 18 months or so, and was absolutely delighted that not only was I recognised (for all the right reasons, i hope!), but was presented with a bottle of their own wine labelled "welcome back". It's customer service like that that you rarely find these days, and I have no hesitation in re-iterating that the Leigh Park is a little gem in the Wiltshire countryside. So a big thank you to Pam and Courtney and the Leigh Park team for making me welcome once again ... hope to be back again soon.

"Perfect base for exploring Wiltshire!"
robjac33, 16 Novembre 2017

We recently stayed for 6 nights, our room was in the converted barn alongside the original house, now hotel. Our room was large with a great bathroom & shower - heated floor was a bonus. Large king size bed + dead quiet at night = great sleep quality. All staff we dealt with were friendly helpful and accommodating. In particular the chap with the tatt on the back of his neck (didn't catch his name!) he was everywhere, seemed to have a hand in most practical operations - don't lose him! The meals we had were well prepared and presented and reasonably priced. We were very pleased with our stay!

"Comfortable and welcoming, if a little careworn"
Rickanstis, 31 Octobre 2017

Comfortable and welcoming, if a little careworn, this hotel delivers a pleasant stay, and the staff are friendly and helpful. The tiny bar is cosy and surprisingly well-stocked for its size; the dining room is a bit old-fashioned but serves satisfactory ‘British fare' type food. There's little else better in Bradford on Avon, which rather lacks exciting places to eat.

"a good wedding venue"
gillphilip63, 29 Octobre 2017

we attended a wedding at the leigh park hotel, on arrival friday afternoon for our pre booked and pre paid room the service from reception was very good we was given our and offered help with the luggage, the room was clean and spacious in this beautiful 16th century house with original fixtures, we dined that evening with the bride and maid of honour, the kitchen slightly let themselves down a bit even though the stakes was cooked as requested they took a bit of chewing as if they was not cooked from room temperature, we did not send them back as not to offend the bride, the wedding was handled by very smart and well mannered staff and went perfectly smooth well done for that, but the kitchen slightly let them down, but over all a very good job done, sunday morning breakfast was spot on ,on departure we was given a very nice departure from reception. All in all a very nice weekend,the hotel was clean all through out, the staff was very good well mannered and very professional, thanks for that regard Philip

"Comfortable and good breakfast"
PJSAVS, 29 Octobre 2017

The room was large and we'll appointed. Bed was comfortable, I slept well. Grounds and views are wonderful. Evening meal was tasty and reasonably priced. Overall a good experience and would stay again.

"Among the worst hotels "
paocavallo, 29 Octobre 2017

I understand this is a quite cheap 3 stars hotel but the building is a little bit outdated and needs a refurbishment ASAP. Room are clean enough but not very spacious and ventilate. They are equipped with the extremely basic things. Our room was very noisy (above all during the night), because you could hear very loud screams, steps and appliances all around us. Sometimes in the middle of the night and/or early morning there is someone using a vacuum or something - very noisy - similar appliance. The bedroom we had was absolutely uncomfortable (worst mattress ever had). Basically a nightmare!

"Good Value"
sskinners, 28 Octobre 2017

At £88 I thought this was good value, a nice relaxed atmosphere and a pleasant stay, combined with a function that included a very good and well presented meal, service at the bar was competent and well organised, which is good at busy times.

"One Night Only"
kcoysh, 23 Octobre 2017

Family trip to Bath and several of us stayed in Bradford on Avon to complete the trip. Comfortable room and efficient, helpful service. Breakfast was very good and we all enjoyed ourselves very much. Quite a large hotel, just a little faded.

"Average Hotel"
Boozemobil S, 14 Octobre 2017

Stayed 2 nights here. Rooms were average and shower had no pressure at all so having a shower was a major event as you had to wash one limb at a time and that took forever. Rooms were clean but asked for a light bulb to be replaced as it had blown and it never happened so could not see the keyboard of my laptop as the blown bulb was right over the desk so was hard to work in the early morning as the WiFi did not come on till 5.00am so I could not access it at 4.00am when I had to contact Australia.Breakfast buffet was ordinary. No lift on the premises and getting suitcases up the winding staircase was hard and no help was offered. I am nearly 70 yrs old reasonably fit but I had been traveling for 3 weeks with a 50kg suitcase and my sister who is 70 had the same trouble too. There are no ground floor rooms at all Supposed to be a 4 star establishment (we booked it online from Australia) but I would say 3 stars would be closer. Would only go back if I really had to.

"Wedding reception "
Emma W, 14 Octobre 2017

We attended a wedding reception here on 13/10. The room was stunning, and the venue is beautiful. What got me was the £1 coin situations. There was a notice on every till saying that the old £1 coins could not be used on the weekend of 13/14/15 October and the bar staff would not be accepting them. This is fine but for every round of drinks I was paying for I was receiving the old £1 coins in my change. It wasn't until the father of the bride had a loud word with a barman that he offered to change the £1 coins for new ones. May seem silly to some people but having £12 in £1 coins in my purse that I couldn't spend was pretty frustrating The on site DJ was also very poor. More nightclub music than wedding music.

"Noisy room during WE"
LeTn0, 14 Octobre 2017

Stayed two nights in September as a part of a small French group travelling in south England. On Friday night there was a wedding party with very noisy music, good for them but not for my sleep ! When reserving for a WE, ask for a room far away from the banquet rooms to get a quiet night. My bathroom only had roof lighting, making shaving very difficult, also no bath gel. Would have preferred more choice of bread at breakfast. I may have missed it, but did not find an international (CNN) or French speaking TV channel.

"Great wedding venue"
nclc, 07 Octobre 2017

Last weekend I attended a wedding at this venue and stayed overnight. It is an ideal place for a wedding with lots of quiet areas to sit in, if you do not wish to sit in the main reception area during the evening. The views from the garden were stunning. The wedding breakfast was delicious and delivered efficiently by the busy waiting staff. The evening buffet was also well presented. We stayed at the hotel overnight taking several rooms. All our rooms were well appointed ,clean and comfortable. The breakfast choice in the morning was good. I am hoping to return to the hotel for a short break in the near future.

"Satisfactory four night stay"
rbherts, 03 Octobre 2017

Went with a group of 14. We were well looked after without either discommoding other guests or being ghettoised. My room was well appointed,clean and comfortable. The food was consistently competent, although undistinguished. Good value for ,money. Not that easy to find without satnav

"Disappointed"
Kenneth C, 26 Septembre 2017

Attended a wedding at this gorgeous looking property and was really looking forward to it; unfortunately a number of things let this trip down. The rooms, understandably, are dated, but unfortunately are also in desperate need of some TLC. The room that I stayed in did not have a functional shower (no hot water), and despite attempts by the staff to get it going it would not work. There also seems to be some management issues. On the day of the wedding where there are over 70 guests, they put one member of staff at the bar, which meant a long wait for everyone. However, not all is negative. As mentioned the grounds of this period building are lovely, and the food for the evening and breakfast was delicious. Overall, disappointed with what could have been.

"Beautiful venue for Birthday Party"
Lorraine B, 22 Septembre 2017

Lovely setting for my daughter in laws surprise birthday party. The suite had a separate room with tables a bar dance floor and room for the photo booth. So plenty of space for guests to mingle etc. A special mention to chrissy, who went out of her way to make it a memorable weekend.

"Convenient"
vince c, 14 Septembre 2017

Spent four nights at this hotel which is a 3 minute car ride from the centre of Bradford upon Avon and 20 minutes from Bath. Very reasonable price between £60 and £100 depending on single or double or luxury. I had a lovely quiet spacious double room overlooking the gardens. Meals are taken in the glasshouse with a superb view for many miles around. Food is very good and chef should be congratulated given that prices are great value. The female staff are in general fun and friendly. The men need follow their example. The wine list could be politely described as needing attention. Other than that I enjoyed my stay here. Well worth visiting the lock in the centre of town and spending a pleasant hour or two watching the narrow boats pass through.

"Family one night stay"
xxxvanxxx, 12 Septembre 2017

We stayed overnight as a family member was getting married at the property, reception were helpful bringing up jugs of water, ice and fresh glasses for the bridal party as it was an absolutely beautiful day. Wedding breakfast service was average and slow, food was very good but it took along time to arrive and had big gaps between courses most of our table didn't even get a coffee at the end. Table space was a squeeze as side plates and glasses were not cleared during service (I did ask and was ignored by a young lady) plus the bride actually had to get up and ask for wine on our table as they had missed all the family tables, it appeared that they were very short staffed (confirmed by a member of staff 3 had called in sick) the members of staff there did there very best especially those behind the bar and should get a pat on the back, unfortunately I had to ask for tables to be cleared on more than one occasion as it looked messy for the evening guests arriving. Doors from main function room to the outside are lovely but would benefit from some outdoor lightning we placed lots of solar jars from the table centres and it made a huge difference. Finally our family room which was far more expensive then those in a double was small and right in the eaves not the best approach with z beds in the hallway and incredibly hot (on request we did get a fan) it was clean but someone had decided to take a wee in our toilet before our arrival which was somewhat off putting! Breakfast was nice if again slow with refilling hot option and no pastries left. All the makings of a great property decorating the halls to the rooms in the upstairs would make it a difference as it felt like stepping back in time and a fear what was waiting at the end thankfully rooms were ok decor wise.

"Lovely grounds, but could be better"
StryW, 30 Août 2017

We took an overnight stay for our son's wedding being held at the hotel. The wedding went well with beautiful grounds helped by the excellent weather. The service at the wedding could have been better and at times was quite slow. The service in he main hotel bar was also very slow and the barman was lacking in customer service skills. We had a very large room with a big comfortable bed and lovely view across the grounds. The bathroom was also large but the shower was very poor with very little water pressure. We had been told that discounts were available as part of the wedding party but upon calling the hotel direct I established that it was very slightly cheaper to book via booking.com or hotels.com. When I pointed this out on the phone I was not offered any further reduction which I thought was 'short sighted' given the hotel had to pay commission to the booking company. Needless to say I did not book direct with the hotel. I would rate the stay as average overall but it could have been so much better with a bit more attention to customer service.

"Good .... but could be very good!"
Wiltshire_Wanderer_9, 27 Août 2017

Stayed 2 nights in Deluxe Room. As other reviewers have stated helpful staff and great location. Lovely grounds. Is undoubtedly great venue for a wedding but if like us you are just looking for a nice break it's probably best to avoid weekends in the prime wedding seasons. It's an old building so as you would expect floors creak and wedding guests will wake you up when they finish their celebrations in the attached function room. If the owners did update the plumbing (shower & toilet not great) and refreshed the paint work, and had a few more staff on a peak periods the hotel could be very good. Towels do need changing each day especially if there is a lack of towel rails - a table isn't appropriate in a bathroom! Overall we enjoyed our stay. Impressed that Reviews are read by Management!

"A great place to stay........"
Gary P, 20 Août 2017

We stayed here for a family wedding & can honestly say it was superb in every way, my only grumble was an upstairs room (so up & down the stairs on my bum) - not great for a wheelchair user & I would say when we booked we weren't asked if we needed anything special, but we were more concerned with getting a room for the wedding than getting an accessible room. Great staff, great location & great service - I'd recommend this to anyone. The room we have was great, super king sized bed & a great walk in shower with rainfall head (which sadly was about an inch above my head ha ha) Dont miss breakfast - its awesome & the bacon is the best I've tasted.

"Average"
Dave O, 18 Août 2017

Went here for a business meeting the location looked nice on the surface but when we had the meals and coffee breaks I found it average. Maybe this was what the company had booked. The location was nice and the service we received was good.

"Enjoyable Stay "
holidayguy51, 30 Juillet 2017

Recently stayed at Leigh Park Hotel for one night which was a Friday as we were attending a wedding which was at another venue nearby which was fully booked, after checking in we were given our key to our room which was a ground floor room at the Coach House adjacent to the main hotel, the room was very spacious with all the facilities needed for a comfortable stay, we would just like to thank the guy on reception for his help in giving us a late check out on the Saturday due to us attending a wedding function. Would definitely recommend staying at this hotel.

"Tranquil and comfortable country hotel"
Kurnalpi, 29 Juillet 2017

We stayed Wednesday to Friday and were very impressed with this hotel. Friendly and professional ladies on reception who gave me the key to a ground floor room in the adjacent Coach House. The room was off the large and airy hall and had an opening window looking out onto the garden and vineyard. Spacious room (12 ft by 14 ft) with more space by the door and a small walk in wardrobe. the room had two chairs and a desk with kettle, china cups, ample tea, coffee and milk and two packets of biscuits renewed each day. The bathroom was also spacious with an excellent shower (though a bit slippery - really needs a mat) and complimentary shampoo, shower gel, shoe shine, sewing kit etc. The room was very quiet and comfortable. Free WiFi for any devices - unlike Travelodge who make you pay £3 for each device! Plenty of channels on the TV. We did not try the restaurant for breakfast or dinner, having made other arrangements but the ambiance of the dining room, overlooking the extensive well kept grounds, was very pleasant. All told a very pleasant hotel and good value for money compared to 'cheaper' competitors. Very convenient for Bath - you do not have to negotiate the narrow streets of Bradford on Avon as it is just to the north of the town. I guess that if a big wedding party is booked in at a weekend there might be people wandering around at night.

"Lovely surroundings, could be fantasic"
gareth b, 25 Juillet 2017

Stayed one night July 2017 Really nice setting, deluxe room very spacious, staff friendly and accommodating, although no help offered with luggage. Typical hotel prices for beverages and snacks. Unfortunately all a bit dated and in need of some TLC. Shower useless, morning and evening no pressure and warm at best. Upon checking out the receptionist was not interested, not even the customary 'was everything Ok sir' and when informed about the shower she had no interest or concern.

"Shocking staff"
ChalkieGreen, 22 Juillet 2017

So many bad reviews recently must tell a story I don't like leaving bad reviews but right from the off the impression the staff give is not good. A miserable bar man who continued his attitude at breakfast. When you order a large round of drinks and get huffed at because it's busy says something about this place. No other staff to serve. There for a wedding, we were told we couldn't check in before 3, no problem. But there was a mix up with the rooms and we had apparently booked twice, I don't recall doing this but it appears we may have. The attitude was though that it was tough, get someone else to take the room or lose out...no empathy there. But as I say the attitude from one member of staff was truly awful, and agreed by some of the other guests who had dealt with her. Food was OK, room looked OK when we got into it but the toilet was disgusting, I don't think it's been cleaned properly in a long while. Very uncomfortable bed and a very strong smell of smoke in the pillows. We got down to breakfast at 08:05, there was a group there who had seated themselves, by 08:15 we had not been seated so I went to reception and said we had been waiting for 10 minutes, 'no, it's not been that long' said the receptionist...guess who? Breakfast was cold, the beans had a skin that I could have stood on, coffee and pastries were nice. Lipstick on the juice glasses...nice We left early, I couldn't bare to be there any more. £140 for a room is expensive but for that money I would expect a lot better, I hope the bride and groom enjoyed their experience a lot more than we did.

"Nice hotel but forget quiet country retreat as advertised"
kmsHerts, 21 Juillet 2017

Booked a last minute B&B at reasonable room rate for a weekend exploring Bath. Booked a hotel out of the city to try and find some peace and quiet but Room 38 whilst it is very nice is directly over the kitchen extractor fan which sounds like a jumbo jet engine and the double whammy is that the entrance to the wedding hall means that all the smokers are congregated outside making a bloody racket so forget any chance of an early night or sleeping. I am extremely cross that this was not mentioned when booking as I would have gone elsewhere as I work shifts and value my sleep. They either find me a quieter room tomorrow night or I will be leaving and demanding a refund! Shame as its a nice hotel in a good location and I had a very nice meal in the lovely restaurant. But Best Western shame on you for doing the dirty on me, I will think twice about using you again

"A little disappointing...."
Ian R, 17 Juillet 2017

We had recently stayed in a Best Western Hotel in Pickering in Yorkshire (Forest and Vale) and were very happy with the bedroom, staff, food, service, etc. and assumed that Best Western quality was standard throughout their hotels. Alas, this was not the case at Leigh Park. I don't think that it was the fault of the staff - there just wasn't enough of them to offer a good service. Food wasn't great either. A very restricted menu appeared most nights and if there was a wedding you could wait 20 minutes to be served with one drink. Shame - wouldn't recommend.

"Large and Impressive building in expansive grounds"
Andi408, 16 Juillet 2017

This Hotel is in large grounds and was obviously once very grand, but my impression on entering was that it has seen better days and the decoration was a little 'tired' - although there are some areas that have been decorated and updated . Our room was on the third floor and there didn't appear to be a lift so we had to carry our luggage up three flights of stairs,- so this would not be a suitable room for someone unable to cope with stairs! The room was large and comfortable, with a good size en suite bathroom. Again the decor was quite dated but the room was clean and bright. The en-suite water supply seemed to be operated via a loud clunking water pump, presumably due to being high up in the building, on the third floor. We didn't use the dining room, but that was well-decorated and had big windows with views. I believe some parts of the Hotel are more modern than others, but if you are not good with stairs It is worth letting the Hotel staff know when you book so that you can arrange a downstairs room. The Hotel is about 5 minutes taxi drive from Bradford-on-Avon town centre, and the receptionist was helpful in arranging a taxi for us to travel into town. Bath is only a short drive away.

"Avoid at all cost!"
Jake_97_x, 10 Juillet 2017

Oh dear, where do I start! On arrival at the hotel we were booked in and told where the room was, it was like a rabbit warren but eventually it was found. The room was extremely warm due to it being a hot day but unfortunately no windows were open and the towel rail was on full. The room smelled very strongly of food and on opening the windows we realised why....... there was the biggest extractor fan coming from the kitchen below. directly to to the side of our window making the loudest noice imaginable. We quickly unpacked and left for the afternoon. On arrival back at the hotel there was an ongoing wedding where the entrance to this was again directly below our windows. You could hear everything the guests were saying due to the closeness of proximity but we quickly got changed and left. On arrival back to the hotel at approximately 10pm the wedding was in full swing, we sat out in the grounds and had a drink before returning to our room. The noice was unbearable. Again under our windows there was shouting and swearing with the occasional whistle which continued until approximately 2am, there was nobody on reception and apparently a night porter was on duty but we didn't see anyone. The noise reduced slightly and we were able to get a small amount of sleep until, wait for it, .................the said kitchen extractor fan kicking in for business at approximately 7am! The smell of fried food soon hit our bedroom and the thought of sleep was now just a distant memory! We met with the rest of our family for breakfast and paid £12 each. On arrival the male in charge of the restaurant told us we would have to wait for a table or would we like to sit on the sofas outside with tables just high enough to be off the floor which would make it impossible to eat! I declined this offer and said we'd wait. In the meantime people were going in to the restaurant and being seated so after approximately 30 minutes of waiting we said we didn't mind having separate tables, he told us these people were from the wedding party and he needed to seat these first!!! We were made to feel like second class citizens, I asked if the wedding party had paid more than us for breakfast, his answer was no! Anyway eventually 15 minutes before the close of breakfast we got a table. We went for toast but there were no plates to put it on so we asked for these. Then we went to the hot buffet............ this was disgraceful for £12 a head, there were again no plates, there was no bacon, a few cold sausages, scrambled eggs with a thick custard like skin on, cold beans, cold hash browns and 2 tomatoes! There was one large slotted spoon to use for serving everything. I asked if there were any utensils and fried eggs the next minute waiters came rushing out with utensils and were told the eggs would be any minute, 10 minutes later we are still stood at the buffet waiting for eggs! Eventually the male in charge told us he would bring them to the table. When we had nearly finished the cold breakfast 20 minutes after asking for eggs the male arrived with them but no utensils and carried on to slide the eggs off the plate onto ours which slid and burst onto our plates............ it was like being in a carry on film. Will we be returning............ I think we can safely say no. The building is a lovely period feature in stunning grounds but that's where the complimentary expressions unfortunately end. On reception there is a sign saying if you have a problem we will do everything we can to solve it..........this translates to being given a leaflet and being told to email the said address. There's some lovely places to stay around this area as we have found over the last 12 months but unfortunately this time was short notice and the majority of places were full apart from this hotel..........I think this is self explanatory as to why.

"Disappointing stay"
Corfufan_11, 09 Juillet 2017

Booked 3 rooms for our family of 6. Ground floor room for parents was lovely. My brother and sister-in-law had room 38 and we had room 37. Pleasant rooms and very clean but come bedtime- no sleep! The rooms back on to the courtyard and when there's a wedding on you get all the noise from wedding guests. And they were noisy! My brothers room also had the added bonus of kitchen extractor fan being right outside the window which guaranteed them no sleep! Why is there no mention of this when booking? We complained to reception but no manager on so just email. Then we paid £72 for 6 English breakfasts. What a waste of money and what truly bad service we had. On arriving at the dining room we asked for a table for 6. Non available so we had to wait. The dining room was full but still people kept going in. After half an hour we asked for a table for 4 and a 2 thinking this would be easier for them. We were told there was a wedding party of 100 and they were obviously the priority. By this time it was 10 mins before breakfast finished and there were no plates and hardly and food left. We asked for eggs and were told they were being cooked. We did get them about 20 mins later. We had already eaten our over cooked bacon and cold beans. On a positive note they had gluten free bread and the waiters and waitresses were polite. What had been a very pleasant stay was totally spoilt by the breakfast fiasco. To say they had 100 wedding guests made us feel like second class citizens and the food was awful. We paid a lot of money for this one night stay with breakfast extra. We regularly come to Wiltshire to visit relatives but we will not be returning to Leigh Park. Such a shame.

"HOme of my Great, great, great Grandfather Sir Thomas Fellowes!"
R P T, 07 Juillet 2017

I was so excited to be staying here as it was once the home of an ancestor and although the room in the coach house was very pleasant I would have rather stayed in the actual house but they were full due to there being a coach party staying! The food was very nice as were the staff! The views were stunning including seeing one of the several chalk White Horses in the area!

"Perfect location for a relaxing weekend "
Emma B, 02 Juillet 2017

I stayed as part of a group of 15 for a hen party. The staff were friendly and accomodating even when we swapped who was in each room several times. They kindly allowed us to use the conservatory area for a craft activity and we set up our own picnic on the lawn. We chose to eat dinner in the bar area and were allowed to choose from both the bar or restaurant menu. The food was good and there was a varied drinks list. All in all a great stay with everything we needed and a good location to visit Bradford on Avon and Bath.

"Peaceful Weekend"
Danielle R, 30 Juin 2017

Stayed at this hotel over a long weekend with my partner in bath. The hotel was lovely and the staff were really nice and happy and polite. the hotel its self is beautiful and the grounds of the hotel are even better. There is a very peaceful garden and seating area which is the perfect beginning or end to your day. This hotel is a 15-20 drive to bath and a perfect place to stay to feel like you have gone away.

"Cheer up!!!!!"
Jill r, 28 Juin 2017

It was raining when we arrived at Leigh Park and the man on Reception reflected the weather, he was very matter of fact, didn't have many people skills and we certainly didn't feel welcome. We went to the bar and had our room keys with us and wanted to put drinks on our bill, but were told that we had to have a green card with us, so had to pay cash, this was not specified when checking in. Breakfast was okay once the dining room doors were unlocked and one poor lad was running about trying to service everyone!! At check out the Receptionist woman informed me that she was running end of day reports and couldn't give me a receipt, again no apology or pleasantries. The place needs a good clean and update that's probably why the staff are as tired as the hotel? This used to be one of my favourite places to stay when working in Wiltshire but never again.

"What a beautiful place"
mcwgeary, 20 Juin 2017

The accommodation and grounds are spectacular. The food is cooked fresh to order, and the dining areas have you overlooking the gardens. Staff are great, pleasant and professional. Best Western hotels most certainly have set a high benchmark for others to follow

"Disappointing stay"
Jane D, 17 Juin 2017

The hotel is in a very good location, in a peaceful area. Great views of the local countryside. Booked a deluxe double however some of the decoration was a bit shabby, one wall had at least two shades of cream plus an area of white paint on it. ( should have called it a Dulux room!) The exterior paintwork on the windows was all flaking off, as for housekeeping the room appeared not to have been hoovered during our stay. Also the bed was not made up properly each day. In our opinion the breakfast buffet was average, the hot food was better on a couple of days when it was cooked fresh from the kitchen. One morning the staff were even moving tables and plants around, right in front of the buffet. Making it difficult to access whilst people were attempting to eat there breakfasts. This was very off putting and not acceptable. On this occcasion we felt the Best Western standard was not met, and we left a little disappointed.

",'A hidden gem...tucked away in the countryside....ideal for that perfect weekend break'"
pch2dream, 08 Juin 2017

The minute you turn into this hotel you feel this may be something rather special., and despite initial problems with car parking that was just what we experienced . We arrived last Friday just as a wedding function was about to get underway. (this hotel is renowned locally for these at weekends in particular!!... thus the parking issue ) so initially the staff were at full stretch. But a little patience was well rewarded. Sara was on reception and within 5 minutes we were in our room , which overlooked the fabulous gardens and grounds. which have been highlighted by many other guests Our room was large, well furnished and well kept . Yes like many things around the hotel . it could be freshened up, but then it would lose much of its character Whilst we did not use the restaurant other than for Breakfast the food choice for that was extensive and plentiful , and the cooked breakfast excellent. as was the service . This lovely hotel is relatively small in terms of bedroom and guest capacity but I suspect the needs and costs of renovation and maintenance is a real burden so in taking this into account the hotel is in good order. The small team of staff go out of there way to help you and I we will certainly be returning in the future. ..

"wouldn't go again"
andreaanson, 08 Juin 2017

We booked an accessible room and a double room. The accessible room was just that, Accessible! It was not user friendly for my disabled husband. only one tiny grab rail by the loo. Shower not accessible. Tiny little stool in it that would be fine if you weighed 6 stone!! Because it is a listed building the floors different levels that was difficult to push a wheel chair over the bumps. The beds were very hard and uncomfortable. My husband and I stayed only one night of our three and they have agreed to refund one of the other two nights. My daughter and her fiancée are leaving after two nights as the beds are so uncomfortable they are getting back ache. The food was not the usual best western plus standard. I had overcooked duck that was dry and the skin soggy. The lamb my husband had was cooked within an inch of its life. Female waitress not knowledgeable. Drinks overpriced. I have stayed in many best western hotels but this one a disaster

"Charming but Under-resourced Hotel"
Graham J, 04 Juin 2017

Leigh Park is a lovely hotel with superb views over the adjoining countryside, and we were allocated a very comfortable room. We were staying to attend a friends wedding, which was a happy occasion, but let down due to a lack of staff. The staff who were present, were clearly under a fair amount of pressure and did not appear to be trained or particularly well-prepared for the event. Most appeared to be there grudgingly. Is service with a smile a thing of the past? On a number of occasions drinks served were short measures and/or overcharged. I'm sure this did not stop the guests from enjoying the occasion, but it felt as if the hotel did not want to add value to the event.

"Formally Leigh House - A Great Example of a Georgian Country Home - Amazing Views!"
costaricatravel09, 03 Juin 2017

I stayed here when I attended my niece's wedding held on the premises. I had no idea this was a Best Western Hotel until I checked in. If you are looking for the experience of staying in an historic English Country House but with modern conveniences, this is the place for you! The house has a fascinating history - in 1574 Queen Elizabeth's favorite courtier, Dudley, was granted the house and Queen Elizabeth I herself is rumored to have stayed here. The rooms are updated with all the modern amenities - comfy beds, spacious up to date bathrooms. The rooms vary in size so make inquiries depending on your needs. I stayed in the newer addition and some of these room overlook the car park while others have amazing views of the grounds. The original part of the house is fascinating with staircases and different doors leading to other areas. One can imagine living here in the fifteen hundreds! The grounds are beautiful to walk around and one can see for miles including the White Horse. One of the recent owners planted a vineyard and the hotel has produced its own white medium dry wine. Breakfast is included and served in the comfortable, sunny conservatory overlooking the picturesque Wiltshire grounds. Breakfast is buffet style and includes everything that goes into making a traditional English breakfast. It was very satisfying and tasty! FYI I checked out various rooms while visiting with family and they are all very well decorated and comfortable. The staff here are very hospitable and helpful. The historic town of Bradford-on-Avon is a short distance from here and is full of history and beauty not to be missed. The World Heritage City of Bath is approx.. eight miles and again not to be missed.

"Wedding "
Dave C, 03 Juin 2017

Visited this hotel to attend a wedding. Really nice hotel.Nice and more than adequate room.Standard room facilities. Excellent breakfast. The one downfall which can easily be avoided was during the day the small bar was badly staffed and all the guests not just myself were getting pretty peed off with the wait which is totally avoidable. It is a Small bar but one poor sod working on his own is not acceptable. Apart from that would recommend this place

"Two night Stay"
andrew w, 22 Mai 2017

We had a two night stay booked as we were attending a wedding in Bath early on Saturday morning. The room we had was recently refurbished and apart from the fact had no bath but a shower only was very nice.We left our room at 7-15 AM to travel to Bath and was disappointed to return to our room at 2 pm to find our room had not been made up and had to go to reception to ask them. However it took another half hour before we managed to get some coffee. The restaurant had stunning views and was very light and comfortable but the only meal we had there was breakfast on the Sunday. Ordered poached haddock and poached egg which arrived 20 minutes later and was totally inedible. Nothing from the help yourself buffet was replenished and was messy. Had to ask the staff as the orange juice had run out, there were no glasses, no butter. The staff started to clear the cooked breakfast items away by 9.50am. Other people were complaining about omelettes and poached eggs. Had to ask for more food which came out after clearly being reheated.

"Good allround hotel"
Anne2304, 17 Mai 2017

The Leigh Park is a pretty hotel on the northern outskirts of Bradford on Avon (about a mile from the centre but a pleasant walk). We had a room on the top floor which while not large had a beautiful view across the Vale of Pewsey. The ensuite bathroom was quite small but perfectly adequate for our two night stay. Everything was clean and the tea and coffee making facilities always welcome. The self service breakfast was good and had a good range. Only downside was the fruit salad which was rather tired but not a major problem. We also ate in the hotel one evening and were more than happy with the meal and the service. Overall this hotel is worth a visit, it has some pleasant gardens and a vineyard to wander around (you can buy the wine produced from the vineyard in the bar). The décor in some parts of the hotel were dated but that did not detract from our visit. If you are visiting Bradford on Avon which is a wonderful town then I would recommend the Leigh Park.

"Family Lunch"
Steve R, 16 Avril 2017

We were there for a family lunch to celebrate my father's 90th birthday. The staff looked after us very well, form the moment we arrived. They were very attentive and ensured that we had all we needed. The lunch itself was very good, and no-one went hungry. All in all, a lovely location for a special lunch.

"Overnight for work"
38alann, 10 Avril 2017

Stayed overnight whilst visiting for work. Clean and tidy, bit dated, but good value as B&B rate was just over £50. Breakfast was good. Hotel has parking. Didn't use restaurant for dinner. Would book again if I was working in the area.

"Lovely place but minimal effort made."
Paynes-Grey, 10 Avril 2017

We recently stayed at Leigh Park Hotel for a wedding. The building is lovely and the setting very relaxing. On arrival a rude receptionist told everyone that they could not check-in a few minutes, early unless they paid £10, and did not answer as to whether any of the rooms were actually available. I found it odd that both the check-in and wedding were scheduled for 3pm, as it was obvious that guests who had travelled some distance would require to change, which they had to do in the toilets. At 3pm there was a long queue to check in, making everyone late for the start. Surprisingly enough the receptionist was moaning about the queue. The food was mediocre through out – canapés and drink, half a glass of flat bucks fizz minus the canapés, afternoon tea consisting of half a round of dull sandwiches, a cut up sponge or two, a scone and a few strawberries. The other half of the missing sandwiches appeared for the evening buffet, along with some fries and wedges, and what appeared to be frozen sausage rolls. Breakfast was almost non-existent, and there was no attempt or offer to refill the buffet with nearly an hour of service to go. We ordered ham and cheese omelettes which came out without any ham or explanation. Our room was nice and airy with a pleasant view over the garden. It was more of an £80/£90 a night room, rather than the £120 we paid, due to its size. The evening bar staff were good and made an effort to be polite and friendly. All in all, the hotel could be much more pleasant to stay in. Its is a lovely place, but needs to stop giving customers the impression they don't matter, and to invest in some staff training.

"Wedding celebration"
larkyonline1, 08 Avril 2017

Wow what a wonderful day we had celebrating my sister in laws wedding on the 2/4/2017! The venue was excellent, staff were perfect all day! Food was fab! Rooms very nice and comfortable, couldn't have asked for more! Thank you x

"My eldest daughters wedding "
BathHolidayfun, 04 Avril 2017

My daughter got married here on 02/04/2017 and had both the wedding breakfast and evening do here . Quite a few guests including ourselves also stayed the night . It was brilliant from beginning to end and the staff were excellent. The weather played ball as well which made the hotel grounds even more beautiful. Our room was on the ground floor and overlooked the grounds and we also had our youngest daughter in with us . Breakfast was great too and plenty of it . The wedding breakfast and evening food were also very good and plentiful. All in all a fantastic time . Thank you to all the staff who work there.

"Really nice hotel"
iLikeFoodAndWine93, 03 Avril 2017

Room was lovely and service by staff was helpful & professional, really enjoyed my visit had a large car park and lovely views from the gardens. Easy to find and in a great location. Would recommend staying!

"Nice location"
gepff p, 27 Novembre 2016

We have stayed at this hotel many times over the past few years and slowly it has gone down hill. It is in a lovely position and is a lovely building. We asked for a room overlooking the field at the back and ended up with a room at the front overlooking the car park and was told that all the other rooms were taken at the back.The hotel had very few guests. We were offered another room on the ground floor which looked as if it hadnt been make up from the last guest,the reception staff were not concerned and told me we had a nice room. The evening meal was poor, quality not quantity springs to mind,the restaurant staff were great and making the best of the poor food. The hotel needs a lot of TLC it all looked a bit tired. WE will not be going back

"Nice hotel and location"
Tim S, 17 Novembre 2016

Visited for one night only and was pleasantly surprised that the hotel experience matched the outside expectation. The room no its amenities were all excellent, decent ensuite, toiletries, bottled water. However, I do have one issue. I arrived fairly late and therefore want to eat in the bar area (the bee was execellent). Therefore, I choose a simple Southern fried chicken burger. The fries were good as was the salad and bun. But the burger was awful, a reconstituted chicken burger with a basic (not southern fried) crumb. I ate it because I needed to eat, but would not buy again or recommend.

"Decent Room, Food Less Good"
The_Coach55, 09 Novembre 2016

Stayed here for a couple of nights recently. The hotel is located just off the B3109 around one mile north of Bradford upon Avon. There are pleasant views across the local downs from the hotel's lofty position. For those wishing to walk into town, please be aware that it is a strenuous walk back up the hill to the hotel. Our room was located in the Vendange suite and was medium sized but more than adequate, although there was no bath. The shower was hot and powerful. Our breakfast on the first morning, however, was disappointing to say the least. The scrambled egg was verging on the inedible and there was a lack of items such as mushrooms and croissants, which made the cost at £12 per head seem poor value. In fairness, the mushroom and croissant situation was rectified the following morning and I had a freshly made omelette, which was good. We also had a couple of buffet lunches which were a little bland although the one dinner we did have was OK. Service was generally good, but I think the hotel needs to up the ante with regard to its food if it wishes to attract guests to revisit.

"Awul for a longer stay or business"
AlloverEngland, 07 Novembre 2016

I stayed at the hotel for five nights on business. I regularly stay in hotels across the Country but rarely do I find inspiration to write a review. This time however, was different! I'll start with a whinge or two: Not once during my stay was the carpet in my room vacuumed. Five days, it's winter outside and leaves are falling all over the place, but in five days the carpet had not been touched. It was filthy dirty and in good need of a clean as well. The heating didn't start coming through my radiators until nearly 7am, just as I was about to go down to breakfast (apparently the boiler fires up at 6am, which is no good if you are an early riser and the room is freezing cold) and the working space is so minimal it verges on ridiculous. My colleague's room had a large vomit stain on the carpet and the room stank. She insisted on a move (having endured it for one night) but please, does nobody oversee the quality of room service? These are basics and paying guests deserve better. My bed was comfortable, but I would not suggest peeking inside the pillow cases! The décor is 80s retro with peeling wallpaper and migraine inducing curtains. My colleagues advised that the restaurant food was good and I can confirm that breakfast was likewise, if a little variable (pastries one day but not the next). There are plenty of good restaurants nearby however. My shower ran as a virtual tickle. I wanted to run a bath on arrival but it would have taken all night to fill, the taps run that slowly. Now to the noise; If you are staying for more than just one night and want a good night's sleep every night, then expect to be woken in the early hours at least once during your stay by inconsiderate guests shouting and talking loudly outside the front of the hotel or on the patio area into the early hours. I was once woken by people speaking to each other like they are yards apart as they passed my room at three in the morning. It's a wedding/conference/party venue, I get that; but can the staff not politely request that guests consider other paying customers? The staff are, like most hotels now days, quite young but distantly friendly and accommodating. The hotel could be a gem but Best Western are missing a trick and relying too heavily of single night staying guests who care nothing for anybody but themselves. This place also needs some serious updating to bring it into the 21st century. Not at all recommended and the conference room we used is poorly equipped and badly lit!.

"Sadly disappointed."
Jaxter21, 05 Novembre 2016

We stayed here for one night only for a wedding reception. Our room was (when you found it) was ok and the bed was comfortable. Sadly we were woken up by the extractor fan from the kitchen at 4am. We were in room 38 in the main house. The shower is a joke, it must be the original fixed and certainly not powerful. Towels nice and fluffy and large. The breakfast buffet was very nice it was busy and we had to wait a few minutes for the buffet to be refilled but all cooked fresh. The main house is very tired and needs a refurb. The stair carpet is stained and in places it is threadbare. We asked for an early morning alarm call, guess what it never happened. We were told on check out that our phone probably doesn't work!!!

"Disappointing"
E k M, 03 Novembre 2016

Am kicking myself that I spend additional money to book a room with a view - ended up in the attic in a room with a tiny dormer window - had to stretch to catch the view. Room freezing at mid afternoon as 'the heating is not on yet, mam'. Newly renovated bathroom with huge shower, but bathroom window frames are covered in mould. What a shame..... - thank God it's only for 1 night.

"Nice place & gluten free options"
Karlie123, 01 Novembre 2016

Yesterday evening I stayed at the hotel on business and I was pleasantly surprised. Nice room, traditional with everything you needed. Shower was lovely. The food in the restaurant was really tasty but I was a bit disappointed that the menu wasn't marked up with their gluten free options. For coeliac disease sufferers like me it is vital that this is in place. The restaurant staff were very helpful, a blonde lady in particular did go the extra mile to offer help. I recommend that you either have a gluten free menu or mark on to your new menu prints a (GF) addition so I can clearly see what is suitable without bothering the staff whilst their busy. Overall very nice. Thank you for having me ??

"Loved this place"
paul s, 29 Octobre 2016

What a grand place, great big building at TH and he of a private drive surrounded by beautiful grounds. Check in staff was nice and polite and as a best western rewards member I got a room upgrade, I couldn't believe what I got. Huge 2 bedroom room great views, lovely bath and bath robes the lot! Food was nice and priced well. Breakfast was nice and cooked to order, my only let down was I ordered a paper and was told the next morning it wouldn't arrive till about 09:30 as that's when the staff go and get it! I thought why not get them on your way in at 07:00 but there you go! Great for couples, family and business

"Nice hotel. Some friendly staff - some not so much"
cathleenirisjones, 26 Octobre 2016

Came here during the month of August for a friends wedding. Was a beautiful day and there is no doubt that the scenery which is around the hotel is beautiful. The grounds are kept tidy and clean and the vineyard is a lovely touch to the surroundings. You can see for miles stood outside the hotel. It really is breathtaking. The reception staff were lovely, but somewhat a little bit snotty when we requested certain things, such as a change of room due to the uncleanliness but never the less they catered to our "fussiness". A gentleman named lance who was working the bar was one of the nicest gentleman we had the pleasure of meeting. He was happy and upbeat - which can't be said for other members of staff. He was a credit to the hotel - so if you happen to stay at this hotel and encounter a tall man named Lance I can assure you he will make your stay worth while! Of course, some members of staff were equally as delightful but this one man really made an imprint on my memory. Was a wonderful wedding, the wedding coordinator was fantastic and it really was a great time had by all. Will definitely be attending this hotel on my next visit to Wiltshire - hopefully some of the staff including the female manager (I assume she was the manager) will be a lot more happier this time!

"Nice hotel, friendly staff"
Lindsey_singleton, 24 Octobre 2016

Stayed here overnight on business and this was my second stay. Had a large room in the main building upstairs. Comfortable bed, nice food and good quick room service by friendly staff. Plentiful breakfast and good parking. Left an item behind and was promptly contacted on email by the hotel and offered to post but as still in the area was able to drive past on the way home and collect. Excellent service!

"Some rooms nice, some, not so much."
David W, 23 Octobre 2016

I have stayed here a few times in the last month or so, and have been put in very differing rooms. The newer blocks away from the main building have nice modern rooms, but the main house rooms are a bit past their sell by date. Nice and comfy beds throughout though. Staff at reception are very friendly and helpful. Evening menu fine but unoriginal. Service is very swift though.

"Disappointed "
AK47Northampton, 21 Octobre 2016

Stayed here in September and all was good. This time around, not so good. Positives.... Large car park, vineyards to walk around, good food, good service at front of house Negatives.... Cold room, 3 dirty towels that also felt damp, mouldy bathroom window, musty smell in the room, kettle still with water in from previous guest, and a lukewarm shower the next morning. And I was sooo looking forward to my stay. I have to stay away from home so much, that to end up in a bad room is quite depressing, especially when you are away from wife and child. Almost feels like punishment. All-in-all not a great experience. I know you can do better. Last time I stayed I got a room in the coach house, but this time I had an original room in the main house (20) I couldn't recommend this hotel as I wouldn't feel confident where they would end up (I.e. Good room, or bad room) I have been fair and given 3 stars because this place isn't that bad.... It's just a bit pot luck I'm sorry to say that I have been put off by this last visit and probably won't be back unless convinced otherwise.

"A comfortable stay in Wiltshire"
tdippel, 18 Octobre 2016

I stayed at this hotel for three nights, as I was attending a photographic course at nearby Lacock and also had a personal photoshoot at Tintern Abbey. I found this hotel extremely welcoming and traditional with fabulous grounds and views. My room was very comfortable and had all the facilities which I expect in a hotel today, including WiFi. The restaurant provided well prepared meals which were well proportioned and satisfying. There was nothing to go WOW about them, but they were enjoyable. During my stay there were two wedding receptions, but these did not detract from my stay. At the end of some intensive photography on each day, I was able to get the rest and relaxation which I wanted. This is clearly a wedding venue, but this did not affect my stay and I would certainly return here if the opportunity arises.

"Enjoyable Stay"
Jacfran67, 10 Octobre 2016

Stayed here for one night as wedding guests. The hotel is set in lovely grounds with a vineyard, amazing views. Our room was in the coach house section and was lovely. Bed was comfortable and the room was very clean, great shower, breakfast was reasonable. Staff very friendly. Would definitely stay again

"A Corporate Affair"
joyr456, 08 Octobre 2016

The hotel is in need of some modernisation. The staff are very dedicated but the overall experience & set up is geared towards wedding/large group/corporate business. Having chairs & furniture moved to accommodate or prepare for a large function whilst you are either reading in the lounge or having breakfast at the designated time gives you the impression that you're in the way.

"Lovely building and grounds and nice room, but everything else was pretty average."
hellraiser45, 06 Octobre 2016

Our initial impression as we drove up was good as it was a nice building in lovely grounds. However, the entrance hall and reception were dingy and not really inviting, a bit like an old peoples home. Our room in the old coach house was lovely with nice views and a great bathroom. However, the shower switched itself on at 3am which was weird. The staff were lovely and very enthusiastic but the food menus were uninspiring and the food pretty average - OK but nothing special. I enjoyed our stay and would come again. With a little more effort this place could be superb.

"Family wedding"
Helen M, 04 Octobre 2016

Lovely staff, nice setting and beautiful hotel, shame the room was cold and the bed was a big hard. Very peaceful place if you're looking for a get away. The wedding itself was wonderful and the drinks are reasonable for a hotel.

"Disapointing wedding venue"
Gail n, 24 Septembre 2016

We visited this hotel as a posible wedding venue a few weeks ago. The outside of the hotel and the pictures on the website looked promising. Unfortunately we arrived to find dirty floors and windows in the bar lobby and lounge area, there was also a very bad musty smell. The carpet by the so called feature staircase "wedding photo opertunity" was thread bare and shabby and was also by the gents toilets. The wedding coordinater disregareded me, the brides mother and the grooms mother as she only wanted to speak to the bride and groom which i found very rude and unwelcoming. she also wanted us to hire the consevitory part of the resterant so only half of the room would be for us the other half would have been open to hotel guests not be very privete considering the cost of the room hire she also sugested that if a hotel guest was to object during the ceromoney there was not much they could do about it.definately not a wedding venue for us (dirty shabby rude)!!!!!

"Family Wedding Celebration"
Jono1971_11, 19 Septembre 2016

We attended this beautiful venue to celebrate the wedding of our niece and her partner on 17/09/16 Firstly we must begin by expressing our sincere thanks towards each and every member of staff at the hotel for their 5* service! For any bride and groom their wedding day is of principle importance and they hope for a magical experience - this hotel delivered on every level. We were greeted on arrival by a very pleasant Receptionist who welcomed us as if we were staying at her personal home. A lovely warm welcome which set the scene for the rest of the excellent customer service we received during our visit. Fortunately for us our room was ready on our early arrival. The room resembled an old country house. Clean and spacious with an array of toiletries and tea/coffee/mineral water. The light and airy room where the ceremony took place had views across the breath-taking grounds. Chandeliers and tasteful decor - it was beautifully furnished. The Wedding Breakfast was delicious - the food was of a very high standard. What made it extra special was the service - all waiting staff were attentive and pleasant. Smiling and courteous they attended to each table efficiently but without haste. The evening BBQ was plentiful and tasty too - the only minor constructive criticism would be a few more outdoor lights to make it more visible when making a selection. Beds were comfy and the breakfast selection and quality emulated that of the Wedding Breakfast - lovely! Would highly recommend this hotel to any potential bride and groom. A memorable wedding day thanks to Leigh Park. Sincere thanks, Jonathan, Katrina, Sarah & Phillipa Brown

"Poor"
CharlesandCharlie, 17 Septembre 2016

Recently attended a wedding and sadly the food was very poor. Reheated and miserable staff. Everyone walking around like it was a funeral instead of a wedding. I asked for a plate and a member of staff simply pointed at the them behind where she was serving and could clearly see I could not reach them from behind her. Exceptionally rude to be honest and very poor standard. The setting is nice and the rest of the facilities are okay.

"Wedding"
David H, 16 Septembre 2016

We had our wedding here and Rebecca and her team could not do enough for us. They made what is normally a stressful occasion a very smooth and stress free day.I would definitely recommend if you are budgeting for a wedding but this by no means feels like a budget wedding and the staff can not do enough. Will look to visit again to just reminisce with my wife

"Our wedding "
Michelle W, 16 Septembre 2016

We had an excellent wedding at this hotel they made everything really stress free. All of the staff were so friendly and nothing was too much trouble. Rebecca in particular who is the wedding planner was amazing. I would highly recommend this hotel. You will not be disappointed

"Poor room"
tulips201367, 15 Septembre 2016

Checked in a room with flies and kitchen's fan just below our room, complained to reception can't do anything cos hotel is fully booked for weeping and realised our room has not been serviced by housekeeping yet. How can they can check in guest without service the room yet. VERY DISAPPOINTED WITH THEIR SERVICE.

"Beautiful house"
Joy S, 13 Septembre 2016

This hotel is about 6 miles from Bath and a good base for seeing the area. Our room was in the converted stable block and overlooked the vineyard. The room was beautifully clean and very comfortable....would have no hesitation to return. Breakfast was delicious and varied.....hot dishes and more continental options available....and served in an attractive conservatory overlooking the garden. It is a popular wedding hotel and we were slightly disconcerted to find that there was a wedding reception when we stayed, but we were not disturbed at all by the party or by people leaving.

"Very enjoyable"
Tom M, 11 Septembre 2016

We stayed for a weekend away and found this hotel to be delightful. Even though there were weddings on all weekend we did not find this impacted us in the slightest. The room was lovely and spacious and the food was simply delicious. Breakfast was a buffet but the staff were continually coming out with fresh food. We found the staff to be very polite and helpful with no request being too much effort for them. All in all a very enjoyable stay, will definitely be back!!

"Disappointed"
scattygirl52, 06 Septembre 2016

Was there for stepsons wedding, bookings messed up , no where for groom,best man or parents of bride and groom to get ready as was requested when we arrived at 8 am yet other guest from wedding party got their rooms on arrival. room where we had meal very cramped, meal was nice and hot, no discount for guest from wedding party, wedding not worth the money that was paid , only 20 chairs put out for outside wedding so most of guests had to stand , we took a sweet cart that was put in shabby back room the had not even been washed neither did it get washed, bride and groom were not looked after as you would expect them to be on such a special day,morning after their stuff including cake which they didn't cover and placed on top of a cushion on a chair and not safely on the table , breakfast staff were the most polite and cheerful ones, the MC was miserable and arrogant very disappointed , as for the evening buffet didn't look very appetising I certainly could not face eating it the way it looked .

"Customer not the priority "
CK2622, 06 Septembre 2016

I attended a wedding at the weekend which was lovely but the staff need some serious work (granted - not all of them). I rang when first booking the room to ask for an early check in as we needed to get ready first. I was told this wouldn't be a problem and rang a couple of weeks earlier to check this. Again I was told it shouldn't be a problem. The wedding was at 1.30 and we arrived at 11. The room wasn't ready meaning we had to squash with friends to get ready in theirs. we were told it shouldn't be long so checked back before the ceremony at 1 - still not ready, it wasn't ready at 2.30 and it wasn't ready at 3.15 (despite official check in being 3pm). We were told that if we came back after the wedding meal it should be ready (should!). We didn't end up getting into our room until gone 5pm. When discussing with other guests, it turned out this was a common problem and even the groom was left without a room until that evening. We found out the housekeeping team had gone out the night before and were all hungover, hence the slacking. I don't judge but when you have paying customers, they should be the priority. If we hadn't been attending a wedding, we would have been waiting there for hours and hours! Working in a hotel reception myself, if we have guests turn up earlier than expected - they become priority. The bar during the day was poorly staffed, with only 1 person to serve a whole wedding party. (And he was a bundle of joy..not). The wedding was beautiful but the hotel was overpriced, the staff don't care about their guests and i can't see myself returning anytime soon.

"Shabby without the Chic"
Domirwin, 04 Septembre 2016

Was a walk in at midnight and did manage to get a room so I am grateful for that. Ninety one quid for B&B means that this place should deliver more than a travel lodge but cannot be expected to reach the standard of other "country house hotels" (something it regards itself to be). The room and bathroom fell way short of a travel lodge - it had poor quality beds (or at least the one I slept in), a shower with very weak water pressure (a basic failure which is unacceptable) and was generally shabby and dated. Although judging it as a country house hotel may be harsh at the prices quoted the hotel largely failed on that score - public areas were functional but dreary, although of course the setting and gardens are beautiful. Breakfast was average but the house doesn't live up to its pedigree (it was once owned by Robert Dudley, Elizabeth I's favourite courtier).

"A beautiful and charming place with lots of old English character"
David C, 31 Août 2016

We loved this place at first site. The building and premises have that old world English character. The views around the property are very pleasant. Everything was clean and well kept. The site is located 5 minutes away from the charming town of Bradford-On-Avon, and 20 min. drive to beautiful Bath. We stayed in the coach house, which is not part of the main building. However, it is still a beautiful building with lots of character. The room was roomy and very clean. The bathroom facilities were excellent. The staff was super friendly and helpful with all our questions.

"Inconsiderate staff"
Molesey19, 25 Août 2016

Received a pleasant welcome on arrival, and then directed to our room (261) which was in the Coach House, a detached building with a vineyard on one side and the drive leading to the rear car park on the other. It was also directly opposite the area obtaining a number of screened-off rubbish bins. It was a large comfortable room situated on the ground floor, but the first thing we noticed were the numerous liquid stains on the carpet from previous occupants. Perhaps some stain removed might lessen the impact. There was a refreshment tray with biscuits and bottled water, which were replenished each day. The bathroom had underfloor heating (not used), a heated towel rail, and a very efficient shower. The room had two smallish sash windows, one of which was sealed shut, whilst the second could only be opened about six inches obviously for security reasons. We arrived on a hot Friday evening to find a wedding reception taking place which was no problem, but the noisy wedding guests returning to their cars late in the evening made sleeping very difficult. But worse of all was the inconsiderate member(s) of staff who felt it necessary to send empty bottles crashing into the nearby rubbish bins exceedingly annoying. The last of these actions occurred at 3.30am! The next day was little different, when a civil ceremony had taken place. Bottles again went crashing into the bins, but thankfully this only lasted until just after midnight. If the weather had been cooler we could have closed the window, but as it was a stifling weekend this was not an option. Had this been a Premier Inn we would at least have received a refund under their ‘good nights sleep guaranteed, or your money back'. Luckily there were no functions on our third night, so we had an excellent nights sleep. Breakfast was a semi self service affair of hot and cold dishes, and had all the ingredients to set you up nicely for the day ahead. The hotel has a large well maintained garden, and a small vineyard for guests to stroll through. Overall a very pleasant hotel, but one probably to avoid at weekends.

""Pleasant Hotel for a Mini Break""
Eileen P, 23 Août 2016

We stayed from Wednesday to Sunday for a mini break. The hotel is set in lovely grounds with a small vineyard. Our room was on the ground floor at the front of the hotel, nice and easy access as the hotel has no lift. The room was large enough and the bathroom a good size, although the shower could be rather temperamental. I made sure when I booked that our room rate included breakfast as it seems common practice now for hotels to offer room only. Breakfast can be costly when added on and although the breakfast was adequate I could not say it was amazing. The weather was warm while we were there and because the room was on the ground floor we did not open the windows and the room was stuffy at night. The staff were always helpful and attentive. We ate in the hotel dining room on the Saturday evening and both chose the beef wellington which was first class, so tender. There were two weddings held during our stay but there was no noise intrusion at all. The hotel is ideally situated for local sightseeing and visiting Bath, which can be done by train. The town is about a twenty minute walk - downhill, so beware coming back!! I would recommend and stay again.

"Let down by Management"
Paul D, 22 Août 2016

I arrived 15-20 mins before the restaurant closed and was directed there for food from reception. The restaurant 'manager' then asked me to wait while he checked with the chef. The chef said no so ended up going to a garage for a sandwich - clearly the customer was not the priority. First and last time in a Best Western.

"Nice Gardens"
Tom T, 20 Août 2016

Had an overnight in the Coach House (Annexe). Room was adequate but very poor natural light. (Due to the design) Shower decent and the room was clean. Not much of a desk if you want to carry out any work. Didnt have dinner but the breakfast offered plenty of options. The staff were very pleasent. The have nice gardens and even a small vineyard and Orchard. Might stay again if in the area.

"MOST ENJOYABLE"
Elaine B, 20 Août 2016

Had a lovely time at this hotel, great place to stay, nice location, restaurant very good, food very good although a little more than we would normally like to pay however it was for a special occasion, staff excellent in all areas, would highly recommend if you are in the area

"Excellent weekend."
marlou1810, 19 Août 2016

The weekend started with a very friendly receptionist welcoming us and directing us to our room in the coach house. Not huge but big enough overlooking the vineyard. The bathroom needed a light over the mirror but we managed. The hotel had three weddings on while we were there but none intruded on our stay and we heard nothing of the late night discos. The menu would get boring with a longer stay (it was practically the same both nights). It was a bit unimaginative, but good both nights. Perhaps the kitchen cannot cope with many extras with so many functions to cater for.The Saturday evening we practically ate alone so there was no atmosphere in the restaurant as the wedding obviously took over the hotel. The same nice receptionist wished us a safe journey when we left. We enjoyed our break.

"A friendly and elegant hotel"
Ana gabriela R, 16 Août 2016

Delightful hotel, very friendly and discreet staff. Excellent room. I was very impressed with the size and decoration of my room, in a country elegant style and by the green spacious gardens. Very cheerful atmosphere, Perfect for a romantic escaped or a wedding party.

"Wedding!!"
Michaela B, 14 Août 2016

We had our wedding here on 07/08/2016 and we absolutely loved every second of it. The venue is beautiful and the staff were all so helpful and friendly. Everything ran smoothly from start to finish. It's clear that they know what they are doing, and they do it well. I stayed in the hotel the night before with my bridesmaids, as we got a complementary room for booking on the day of the wedding fair, and it was lovely and spacious, easily fitted 3 people with an extra single bed (not a fold out cot like you find sometimes) and the double bed was huge! There was a wedding on that night, but we couldn't hear a thing as we were on the top floor of the main house. In the morning, the staff willingly offered to help set up with my new husband and his groomsmen, and where we didn't have enough bowls for our sweet table they kindly let us borrow some. The wedding coordinator, Rebecca, is absolutely brilliant. She was very understanding that I like things a certain way, and she made us feel very at ease throughout every stage, and we kept in constant communication so we never felt like we didn't know what was going on. Our master of ceremonies for the day, Jack, was amazing and a really down to earth guy. He was always happy to help with whatever requests we had, and nothing seemed like a silly question. We booked the resident DJ with them for the reception. He was really good and happily took song requests. We stayed in the honeymoon suite on the night of the wedding, which was beautiful. Fire place, four poster bed and views over the gardens and towards the Westbury white horse. We honestly couldn't have asked for a better day and we will definitely stay there again in the future. Thank you everyone at Leigh Park, you are all amazing!

"A good 3 star hotel"
essexreviewer1954, 08 Août 2016

We stayed for 2 nights in a standard double. It was clean and comfortable. The bathroom was fine although the shower could have been rather more powerful. But it was adequate. We booked breakfast and the choice was reasonable. Perhaps a better choice of fruits and bread products would lift the standard. But look at the breakfast menu before helping yourself from the buffet as there is more choice than you might otherwise think. Service was fine and all in all, value for money.

"Fantastic friendly hotel"
Lorraine G, 05 Août 2016

Went back for our 1st anniversary and its lovely to be remembered by staff and greated by our wedding planner becky. Most friendliest hotel we have stayed in. So peaceful and has well kept gardens and a lovely view. Food is fantastic . Thank You to david for looking after us and keeping us supplied with drinks. We will be back!!! Again..

"Very enjoyable stay"
850debbie, 04 Août 2016

Myself and husband stayed at Leigh park hotel for three nights, the whole stay was very relaxing, as I'm disabled i was a bit worried how disabled friendly the hotel would be but was pleasantly surprised to find they catered for my needs without any problem, the staff were wonderful and very helpful, the room was ample in size and the shower room had all my needs, everywhere was clean. The restaurant was lovely and plenty of room, as I am vegitarian it's difficult to find choice at restaurants however the first two meals I was offered a choice by the chef, the only let down was the meal on the last night the veggie option was stuffed courgette, as I don't really like courgettes I requested an option to be told there wasn't any, it seemed a bit harsh to only give one option when meat eaters had a few choices, I couldn't understand why only one night there was no option. I did try the courgettes but didn't like it so was disappointed . But this has not in anyway spoilt what was a great visit.

"Nice stay"
Ian S, 03 Août 2016

Stayed here for 3 nights. Rooms clean and comfortable. Staff friendly and helpful. WARNING: if you book via internet check that breakfast is included. I thought it was but then realised it wasn't and had over £100 extra to pay. Not hotels fault but annoying all the same.

"Wedding Day! "
Janieb292, 01 Août 2016

We have just arrived home from a lovely stay at the Leigh Park Hotel, having been to a family wedding. The hotel did a fab job for the wedding, We couldn't fault it at all. Our room in the 'coach house' was clean and comfortable, the only downside was the lighting in the bathroom, and no instructions to turn on the over mirror light. Breakfast was ok, with plenty of variety, something for every taste. I would highly recommend this venue for a wedding!!!

"Average"
hjshaw1971, 26 Juillet 2016

Stayed fora week for work. Room nice and spacious. Beds awkward as 2 together at different heights !!! Pleasant grounds and good car parking. But the meals were very average......dry food, and very rude waiter.to the point that his colleague apologised on his behalf. We stopped eating there on an evening following this. I would not return

"Very comfortable stay, happy to recommend"
businesstraveller095, 25 Juillet 2016

Stayed here for 1 night as need to be near to Trowbridge. Charming receptionists allocated me a ground floor room in the coach house which was very comfortable and well appointed. Good bed and quality bedding. Free Wi-Fi in the room. Room service dinner was superb as was cooked breakfast in the restaurant with a lovely view. Plenty of free on-site parking. A really nice hotel in a peaceful location. Would happily stay here again!

"Wedding 2016"
Amy L, 24 Juillet 2016

We got married here on 22/7/16, we had our ceremony here & reception. What an amazing day sun was blazing & the hotel were amazing. Everything ran smoothly and the staff are lovely and so helpful. Bridal suite & the room I stayed in the night before were both great. I'd recommend it to anybody. Really helped make our wedding an even better day!

"Fantastic hotel and staff"
Andyangel6, 23 Juillet 2016

I have been staying 2 to 3 nights a week at the Leigh Park with work for the last 8 months. I have stayed in almost every hotel in the Chippenham/Corsham area and choose the Leigh park for many reasons. The staff are friendly and helpful, the food is good but not fussy, the rooms are clean, tidy and comfortable. Although my work paid, the Leigh park is exceptional value for money and well located for Bath, Bradford and the surrounding area.

"Bed + Breakfast - Excellent"
Marios M, 20 Juillet 2016

Ideal location for a few days to explore Bath and surrounding are. Plenty of parking. Rooms were average but clean. Good facilities, TV, wifi, shampoos, coffee, tea in rooms. Breakfast excellent. Would definately stay again

"Nothing Special!"
Simon G, 13 Juillet 2016

Overall i was disappointed with this hotel. We paid for a 'deluxe room' which judging by the photos only means "we've redecorated this sooner than the rest". We were put up in the 'Stable Block'. The rooms were clean with a very comfortable MASSIVE bed, but for a deulux room for a couple I would expect a bath for this price and a bit of 'wow factor' this had no more wow factor than a Premier Inn. We arrived late and the staff had given up on us attending, it looked like they were about to shut up for the night and that it was an inconvenience that we'd shown up. There was a wedding party on right outside our window, which you think would have been given to someone actually attending the wedding rather than for another guest to listen to until about 1am. Their no smoking policy also seems to be an 'optional' policy for guests as the common areas smelt strongly of smoke. For the price paid i would not recommend staying here!

"Comfortable stay , lovely grounds"
PurplewallLondon, 12 Juillet 2016

The location and setting was beautiful, which explains why it's a popular wedding destination. We stayed here 2 nights for our visit to longleat, as it's only a 20 minute drive to the park....and as accommodation goes it was comfortable......Though it does look a bit tired and dated, and the luggage racks were broken. The breakfast was full English, but i'd advise to order poached or fried eggs instead as that would be more fresh. Silver lining is It's only a 5 minute drive into the picturesque town, which has some delightful places to eat.

"80th Birthday family celebration"
David P, 11 Juillet 2016

Weekend of 17-19th June. We held a family gathering here for a weekend with a big meal on the Saturday to celebrate my Mum's 80th Birthday. We could not have chosen better! Firstly i have to praise the Manager Pam Ducket. She always took my many calls, or got back straight away. She was very helpful and friendly and came up with many ideas to help me organise this weekend. She gave me names and numbers for outside help too like a hairdresser for mum, someone for flowers and another for balloons and room decorations. We needed various bedrooms for various members of the family, all of which were accommodated for. The food for all the guests was spot on even with various individual special requirements. The staff were all very happy and helpful. The hotel is very bright and clean and the gardens and views are a perfect place for photographs. Just perfect! My husband and I will definitely be going back and would highly recommend Leigh Park to anyone. Wendy

"Staff could be more friendly"
IncredibleBaker, 04 Juillet 2016

Arrived late at night to find reception staff having a stroppy because we didn't inform my 5 years old son was going to sleep on our bed. The receptionist was not very friendly and did make us feel very uncomfortable.

"Bradford on Avon"
Jan S, 01 Juillet 2016

Lovely setting very close to Bradford on Avon, so excellent for visiting. Very gentile country hotel. Excellent staff. Nice to sit in the conservatory with a drink and relax looking over the gardens before going in for a lovely dinner.

"Our fabulous wedding day!????"
Gemma W, 27 Juin 2016

Well what can we say? Absolutely amazing, from the moment we booked our day with Rebecca, she was always on hand to answer any questions & help to make our day as special as possible. The master of ceremonies Chris, was also superb on the day, making sure everything ran smoothly alongside Rebecca. Every single member of staff went above and beyond, making sure our guests were attended to, a special mention to Noel, Who has certainly gained a few fans! ?????? The venue is absolutely STUNNING! The grounds are very well kept, which has made for some wonderful photos to remind us of our day. The day ran extremely smoothly, the food was excellent, we could not fault it. We have nothing but good things to say about Leigh park, & would just like to say a massive thank you to all involved, for helping make memories which will last a lifetime. We will be back for our 1st anniversary, & if I could I would do it all again tomorrow & would not change a thing. Gemma & Henry. (Mr & Mrs Topham)??

"Wedding at Leigh Park Hotel"
jhall272016, 23 Juin 2016

We recently help my daughters wedding at the Leigh Park Hotel, Bradford-on-Avon, Wiltshire and it was an excellent day in every aspect. Well organised, nice facilities and nice people with a lovely backdrop of the wonderful Wiltshire countryside. The service was excellent throughout our stay but especially through the duration of the wedding and evening party. What also amazed me was the cost of such an event - excellent value for money. Thank you everyone for giving me and my family a day they will not forget.

"Wonderful Wedding at Leigh Park Hotel 4th june"
deejay14, 17 Juin 2016

We held our wedding at Leigh Park Hotel and from the moment we met Pam and the team, a year prior to the main event, they were nothing but a delight.So helpful but so at ease with everything.The fact they hold so many weddings was not just reassuring they know what they are doing but, as we also found out, why so many Wed there. The Venue itself is perfect an old building but wonderfully decorated and with a wedding venue that unlike several we visited flows ideally especially for weddings. The wedding ceremony was held in the vine room and then we moved through to the Vendange suite area. Ideal for our 80 guests a lovely oak floored wedding breakfast room that later opens up through oak doors to a wonderful dance floor and also a large bar area and quiet room at the back. The main room also leads out onto wonderful grounds that was perfect for all to enjoy and for kids to runaround. We bought our own garden games like footballs great for the men and boys and the hoola hoops for the kids a real winner. The hotel also has its own vineyard wonderful for our romantic wedding shots.We bought hotel produced wine as gifts for our guests which for many already has been a real winner. The fireworks, that the hotel can organise for you, were also a winner and the flowers that again the venue can help with (through Jacqui), were beautiful .We'd also recommend our other services, beautiful cake (sandra monger), magician (grand maidment), both from Bath and the harpist (Christine Hinder) from Swindon. The honeymoon suite is wonderfully decorated and a lovely bathroom and wonderful views over the gardens and countryside. We also experienced some of the bedrooms in the in the coach house which again were nicely decorated/designed. So to round up the service, organisation and food on the day was great as was the service that Pam, Rebecca and all the team provided us from the moment we made our choice (which wasn't a difficult one)! Just a shame a wedding takes so long to arrange and so little to enjoy but thanks to all at Leigh Park, that's just what we did and will never forget.

"Just what we needed"
Cate G, 17 Juin 2016

We stayed here for 4 nights while visiting Bath and surrounding areas. We were in the coach house which is separate from the main building and due to a wedding on Saturday night was a little noisy from the reception and guests leaving the car park. But overall, very clean and reasonable bed. We ate in the restaurant one night and had a very nice meal with the restaurant in the conservatory overlooking the garden. Staff very pleasant and helpful. Would stay gain if right deal was on.

"Nice hotel"
Viji M, 07 Juin 2016

Clean, parking on site and probably one of my 2nd best best Western hotels I have stayed in. Wifi inclusive and hopefully food Will be good too. Bathroom was clean and bed comfortable. Definitely recommended and will return if I get the chance.

"Attended wedding reception here"
Helen P, 05 Juin 2016

Stayed at this hotel last night (4th June) following attending a wedding reception there. Hotel is magnificent and we were really impressed with our room. Wedding reception was also superb! Rebecca the wedding planner was so friendly and made me feel so welcome, and I was only one of the guests! Room was clean and wifi worked fab! The size of the bathroom was amazing. HUGE shower cubicle that was very clean! We stayed in room 253. The bed was king size and so comfy! We received a bottle of wine from the vineyard there on check out. Was a really nice touch to send you on your way following the wedding. The hotel staff were really helpful and pleasant. You were always referred to as air or madam and nothing was too much trouble. I wish I could say the same for the front desk/reception staff, however they were very rude, impersonal-able and made sarcastic comments! - particularly the one with blonde hair! That is my only quibble and we didn't let that spoil our stay, everything else was perfect and I will defo be recommending to friends and family and returning!

"Pleasant Stay"
janhealyrichard1, 30 Mai 2016

I arrived at the hotel after a long journey to find plenty of parking space. The staff were efficent and friendly and I was directed to the Coach House. My room was spacious and clean with a plenty supply of beverages and I was easily able to get on-line. It was a beautiful sunny day, so was able to make use of the superbly maintained garden. I had a good nights sleep, as it was very quiet. Breakfast is buffet style and was hot. I would be happy to return.

"A great (Unplanned) getaway!"
readup, 21 Mai 2016

We stumbled across this little gem by accident, (14th May) I was looking for somewhere to stay so I could rediscover my birth town of Bradford on Avon whilst we were passing. The welcome was really genuine and the lady at reception made us feel really special she even went as far as searching for the hospital we were hoping to visit. When we told her why we were visiting she made sure we had a really nice room in the old coach house. The receptionist recommended the hotel restaurant which is where we ate that night, again the welcome was very professional and the food and wine (from their own Vin-yard) was very well presented and tasty. Our room was lovely, looking over the Vin-yard, not particularly to our taste in décor but very in-keeping with the location and hotel style. We had such a good stay we got up and immediately booked a second night at reception. Breakfast was buffet style which I wouldn't have expected at this hotel but no complaints the restaurant staff were very attentive and were happy to cook (to order) fried eggs for me. My only gripe would be that like a few other comments, my check-out was silent. No-body asked if we had enjoyed our stay or if everything was to our satisfaction (a different lady to the one who checked us in) which is a shame because I couldn't wait to tell them how great our stay was. It seemed as if it didn't matter as long as I knew my pin number. Overall a great (unplanned) weekend we would certainly recommend!

"Amazing Location for Wedding Reception"
Charlene O, 21 Mai 2016

We had our wedding reception at Leigh Park on Saturday 7th May. The preparation was made extremely easy with help from Rebecca and other staff, all fine details were taken care of. The day itself was perfect, the suite looked stunning, the backdrop of the hotel is rolling countryside and was perfect for photos etc. The gardens are so beautifully kept. The wedding breakfast was fantastic and the waiting staff were highly attentive. Our master of ceremonies did a brilliant job in getting everything organised on the day and all ran smoothly. Our room was perfect and very comfortable, we had many guests stay the night and it was very positive all round. All in all I would recommend this hotel to anyone looking to book as a wedding venue, it was an absolutely amazing day with thanks to the staff at Leigh Park.

"One night mid-week stay"
Winky71248, 18 Mai 2016

We booked a room in this hotel because we have stayed there once before but many years ago. Unfortunately it was no longer as good as it was then but, having said that, last time we were in the main house and this time in the Coach House. Arrival at Reception was OK and our room in the old Coach House had lovely views over the garden and vineyard. On entering our double room I immediately noticed how dusty everything was. The furniture was dark and the sun was shining and this immediately showed up the thick layer of dust everywhere. I rang Reception to ask to be moved to a cleaner room but was told there were none as they were full and we had to settle for it being dusted while we were at Dinner. Whilst complaining about the dusty room I also asked how to turn on the light (which had finger marks all over it from the previous occupants) over the bathroom sink. My husband who is 6 ft 1 inches could reach it but could not see how to turn it on. We were told how to switch it on but I could only reach it with difficulty. I eventually found some switches in the wardrobe which were for the bathroom but I never did get the 'heated' towel rail to come on and had by now lost the will to live! Pre-dinner drinks and dinner were perfectly acceptable but us, and other guests, would have appreciated if it had been a 'no mobile phone' dining room! The bed was comfortable and clean. I found Breakfast only adequate. An ample supply of tea, coffee, chocolate and biscuits were provided in he room.

"An idyllic location, but could do better with service"
John T, 11 Mai 2016

Whilst the arrival at this hotel leaves you with a pleasantly surprised, both by the location, and the old traditional buildings, the nuts and bolts of providing customer service, whilst functional perhaps do not live up to the expectations of the modern day business traveller. The rooms are clean, and rooms on the upper floor have excellent views of the local countryside Food is about par for the course, and complimentary WiFi (a little slow) is available throughout the hotel.

"Pleasant"
Misgsy123, 11 Mai 2016

Beautiful building. A little aged in decor and carpets (I stayed in Room 44 on the second floor). Friendly staff. It had a peaceful and homely feel and I would stay there again. It is very convenient for Bradford on Avon and about 15 minutes by car from Bath.

"First the good points"
travelandtrek26, 10 Mai 2016

A pleasant, well situated hotel with delightful, helpful staff. Nice restaurant with mainly good food and reasonably varied menu. The Leigh Park comes up to its 3 star rating. I stayed for a week and had a clean, modern room in the coach house with view over the vineyard. Sadly, I understand, none of the rooms in that building have a bath. The shower is a good size. The "lounge" area (only in the main building) is not a convivial shape and somewhat inadequate for the number of guests staying. I arrived around 5.00pm tired after a long drive to walk into a very cold room. It was the week of extreme weather: hail, snow, sleet, thunder, frost, sun and rain. The room was unheated and I was told that the heating would come on at 6.00pm (around the time to go down to the bar?) and I found went off at approx. 9.00pm (just when one returns to the room?). To the staff's credit I was offered a plug-in heater for the room but when attempting to rectify the situation of insufficient heating with staff the following morning didn't appreciate a comment that they "had to be green" whilst I was turning blue. Additionally I pointed out to the staff that my towel rail was cold. I don't like having to use wet towels. Reception said they would look into it. That evening after returning from a day out, I was told that the heating had been put on for me.......... including the "oh so welcome" underfloor heating in the shower room which I would never have known existed and remained on regardless of the general central heating. If the hotel insists on leaving a room freezing cold for incoming guests, perhaps they could leave a note (I didn't find one) explaining how to put some of the heating on which, it transpired, required grovelling in the hanging clothes cupboard to locate various switches. To add insult to injury, the shower room heating and towel rail were turned off part way through my stay but by then I was wise enough to know how to put it back on. I did feel it was a nice hotel with generally exceptionally friendly, courteous and helpful staff but the cold room on arrival and general problems with the heating did mar my stay and had it not been for that I would have given a better than average rating.

"Wedding"
Kasia M, 07 Mai 2016

We have just got back home after having our wedding reception at leigh park. The venue was stunning, the staff....Fantastic and the bridal suite was perfect. We honestly couldn't ask for more and Rebecca was so helpful throughout. THANK YOU

"Looks can be deceiving"
Olivia8181, 24 Avril 2016

From the outside I was nicely surprised at the hotel, it looked quite impressive. There wasn't really enough parking (due to a function) so ended up parking in the middle of the car park which was acceptable apparently. The reception was modern and the girl who welcomed us was friendly and helpful - at this point I was feeling optimistic. Up the spiral staircase we went, found our room and oh no, disappointed straight away. I don't mind a smallish room but when the decor is dated it just really dampens your spirit. We tried the "bar" - again helpful staff but there was no atmosphere it felt more like a library or doctors surgery waiting room! Back to the room, the bed was small and for my boyfriend, uncomfortable. The pillows were hard and high. Then we get to the bathroom - only one towel for two people!! And the shower had no pressure - at one stage I thought it had turned off it was so soft. However whilst there were quite a few negatives I can't fault the staff or the breakfast which was delicious. Unfortunately that's just not enough to make me want to return.

"Not so good this time"
Andrew O, 15 Avril 2016

Having stayed here before and in the Exec rooms in the Stable block with my elderly parents, the overnight stop was not helped by the noise from a wedding party right outside our rooms when guests were outside the function room making a lot of noise well after 01.00. No objection to enjoying the occasion but making so much noise outside guest bedrooms oblivious to the fact that people were trying to sleep was disappointing and I am sure this must have happened before. Perhaps the hotel staff could encourage guests to use the other side of the building where fewer "sleeping" guests would be disturbed? Larger rooms more space, one comfortable chair to use, why not two?

"Wedding Stay"
kckeef, 12 Avril 2016

Stayed at the hotel for 2 nights for a family wedding. We had a family room booked (45) which was great. Lots of room & fab 'rain' shower in bathroom. Bit of a windy staircase & feel that someone with mobility issues may have struggled to get to 2nd floor? Great breakfast (need beans though?!) & very pleasant staff. Would recommend.

"Shame about the coffee"
Snetzler, 11 Avril 2016

Beautiful location with Bradford on Avon close enough to walk, but far enough to keep the country feel. Rooms in the adjacent Coach House were clean and comfortable. All good but for weak and gutless coffee at breakfast. Fix that and they could get five stars.

"Good nights stay"
Lindsey_singleton, 10 Avril 2016

Stayed here for the first time on business. Always stayed somewhere else when in the area. Room was quite airy and large. Bed very comfortable and nice views of the gardens. Ate dinner in the bar and had a nice steak. Staff can be difficult to get hold of as not many about. One on the bar and serving food and one on reception. Lots of car parking available. No complaints really just nothing special, tend to stay elsewhere when in Bath and would probably revert back to type rather than stay here. Little bit dated but does the job.

"Best friends wedding "
bobesponger, 08 Avril 2016

We stayed at The Best Western Leigh Park hotel for our friends wedding. A lovely hotel in a beautiful location. The staff were very friendly and helpful. Rooms comfy and spacious with a huge bed and fabulous shower. The staff helped to make the wedding reception an awesome experience. Would definitely stay again.

"A lovely mini-break"
Nigel H, 02 Avril 2016

A very pleasant experience. Staff attentive and helpful. Facilities well presented and managed. The hotel has a very good feeling, and was very comfortable. Location is excellent for experiencing the beauty of the South Cotswold region and the City of Bath is within easy reach.

"hotel good let down by poor breakfast service"
johnpY9359YJ, 29 Mars 2016

Small restaurant but kitchen could not keep a simple cooked buffet breakfast bar stocked and guest left standing with plates waiting for bacon and scrambled eggs for 15 minutes. By the time I finally got my breakfast my toast which I had stood putting through twice as it was only toasting on 1 side had been removed from my table and I had to start with the toast all over again. Nice hotel lovely setting let down by clearly insufficient breakfast kitchen cover. So not a great start to the 1st day, it did improve the following day so I can only guess I was not the only guest distinctly unimpressed the forst morning.

"Valentines Weekend (Samanthas turn)"
WookiePlymouth, 26 Mars 2016

We stayed for the weekend of Valentines so we could visit Longleat. The Hotel was good, The Reception Staff could have got out of their seat to great us however maybe they'd had a hard day! We'd just driven up from Plymouth so quickly went out for a bite to eat. Breakfast on Saturday was excellent and served impeccably. Valentines dinner that night was really good, it was evident that care and thought had gone into the menu and once again the staff were impeccable. There was a private function on that night and having been boarded in the Stables (very comfortable) we were disturbed by an inconsiderate coach driver parked next to out bedroom window who insisted on keeping his engine running. This wasn't the fault of the hotel however the coach driver was an inconsiderate animal and refused to turn his engine off, this lasted until 2330. Not nice!!! Maybe the Hotel could provide parking away from their accommodation. Overall it is worth 5/5 but I'm not sure I would stay again unless it was confirmed NO COACHES!!

"Overnight stay for an evening in Bath"
Tracy B, 23 Mars 2016

We were going to a Black Tie event in the centre of Bath, and our organisers booked us into this hotel. I'm so pleased we stayed here, what a beautiful place! With its own vineyards in the grounds, I wish we we able to stay longer than one night! Although we didn't use the hotel facilities - we just needed somewhere to stay for our event - I would definitely stay again if we needed to come back to this area. Very helpful, friendly staff. There was a wedding happening here as well, and would say it's a lovely place to spend your special day.

"A lovely stay and felt valued as a repeat guest"
Sarah M, 19 Mars 2016

I have not stayed here for over 18 months and was welcomed back warmly! The management team is excellent and the grounds are kept immaculate. My evening meal was superb and the dining experience was only let down by poor breakfast quality which was a shame.

"Mothers Day Weeked Treat"
Valandken3, 15 Mars 2016

Our daughter arranged for us to spend the weekend here. ?We have previously stayed at Christmas but never at a more 'normal' time.?Once again our stay was lovely. Both rooms were lovely and spacious and the beds are very comfortable. ?The staff are extremely friendly (but not in your face, over the top) and very helpful. ?I admire the staff for their professionalism with some of the rude and obnoxious people they have to deal with which we unfortunately witnessed on the Saturday evening whilst dining in the restaurant. ??The food is really good, especially in the restaurant. My daughter highly recommends the Coffee Panacotta!??There was a slight issue with one of the blinds in our daughter's room but once reported this was resolved very quickly and without any issues at at. Yes it is a dated building but most hotels in and around Bath are - it adds to the character. The rooms are being updated but this takes time. Be patient, but if you are interested in this property try it for yourself the judge.??Thanks to Pam for arranging this surprise stay with our daughter and also to Chris, Noel and the rest of the team for making our stay so relaxed and comfortable.

"Our wedding"
Natalie W, 13 Mars 2016

We chose the hotel for our wedding on 12th March 16 and our whole day was perfect. Special thanks to Rebecca and Chris for making sure the day ran smoothly and the other members of staff who were all so helpful. I really couldn't fault the hotel, the whole day was incredible. All the rooms were a great size, we have no complaints at all! Stunning grounds, great food and wonderful staff. Thank you for making our day so special. We will definately be returning sometime soon.

"Leigh park Hotel"
Brian L, 11 Mars 2016

The Hotel is situated in its own grounds with vineyard attached. I do feel that some level of refurbishment is due in the near future, everything is looking very tiered and well worn. I expect as a minimum a very comfortable bed on my business trips and found this only just acceptable for purpose.

"Nice View and Beautiful Grounds"
rogersequest, 06 Mars 2016

Close to Bath and surrounding attractions this hotel has a great view and beautiful grounds. Check-in staff friendly and very helpful. Nice lounge area to sit and look at the view. Good size room and bathroom. Food in restaurant was good with service ok.

"Terrible hotel"
Laura N, 06 Mars 2016

Stayed at this hotel for my sisters wedding. From moment of arrival the staff were rude. Have never in my life experienced treatment like at this hotel. Manager made no effort to placate the situation or rectify it. Just challenged us and my father ended up trying to make piece with them. When he approached them and asked to turn over another leaf was told they were about to ask us to leave. Am flabbergasted at the apparent lack of experience of dealing with a large party of people. Have myself worked in customer service my whole working life. Also no lift. Food was inadequate. And our keys left in an envelope on reception with the main door open. So serious breach of security.

"rudest confrontational manager and some staff-horrible experience"
tubcat, 05 Mars 2016

stay ruined by aggressive argumentative manager and staff when we queried 2 things about the hotel.despite having 96 year old lady and family party for a wedding manager was about to throw us out for asking why there was no lift and no spare keys.do not stay here as despite it being pretty house it has a manager who is the rudest and most miscast in a job you will ever meet.complaining to head office.no customer service .accused of barging into their meeting when we arrived and walked into a front room to wait for rooms.unbelievable.nearly ruined daughters wedding.

"just back from weekend away there"
dw12393, 29 Février 2016

stayed there last weekend, when we arrived our room wasnt ready they didnt know how long it would be so gave us another room. not impressed with the rooms, old drafty windows the room was freezing and the rad wouldnt come on when asked in reception the said the heating was on a timer to come on at 4:30, when went to have a shower about 5:30 tiped water would be kind, went up to reception as thought shower was broken they gave me another room key but when checked that shower it was a case of no hot water at all when i said this to reception all the response was there is nothing i can do on saturday the water was just the same. the food in the resturant was nice, at breakfast u had to keep getting up to fill up ur own coffee or tea would be handy if they put some at the tables seen as there was 2 guys standing at the door just telling you where things were but nothing else. food was nice if they could give more choice like more than just scrambled egg. wouldnt go back to the hotel, £4.50 for a bottle of budweiser that my husband had to wait ages to be served at the bar rang the bell went to reception but was about 15 minutes waiting for someone. rooms have peeling paint stains on the carpert drafty windows dodgy taps. wouldnt stay here again.

"Nice hotel"
Ken H, 28 Février 2016

nicely located quiet hotel, except for the early morning plumbing noise, but lovely views across the valley, the restaurant was very good too with generous portion sizes and the staff were very helpful and pleasant.

"Could Be So Much Better"
Phil J, 23 Février 2016

My wife & I visited the area for a long weekend break and used the hotel as a base. The position is great, and the grounds beautiful, such a pity we could see none of them from our "superior" room in a coach house annex. Our view was the side wall of the main hotel, kitchens and service yard, staff taking a smoke break and the Saturday night function goers using the same area for similar purposes, but with 10 times the volume. Really pleasant eh, good job we didn't book an inferior room! The room itself was roomy, reasonably furnished and bland, but 3 star. The en suite only had a shower, and we missed the soak in the bath after a long day out seeing the sights. The evening meal was very nice and well served on Friday. Breakfast (£12 extra per head per day) served OK food in a buffet style, and really terrible tea which you had to get yourself from a keepwarm flask. It was both stewed and luke warm. This could be a great hotel in an impressive building, but lacked the finishing touches and had a lot of prissy do's and dont's in messages around the room. I am glad to see that the no denim rule was universally ignored by both guests and staff. So why publish the rule? Just a few small things would have earned you at least an extra point in your rating.

"Excellent Wedding Venue"
Mark P, 22 Février 2016

We booked the Leigh Park Hotel for our wedding in January on a Special Winter Package which was excellent value for money, we cannot fault the venue and the services of Rebecca the hotel wedding planner who was very approachable and extremely flexible catering for all our wishes, wants and needs. we can honestly say everything was professionally organised and stress free which left us to enjoy every minute of the day and evening celebrations. We would not hesitate to recommend this hotel. Friendly staff, excellent food and lovely venue.

"Best Western Leigh Park Hotel, Bradford upon Avon"
J P, 21 Février 2016

A quiet hotel on the edge of Bradford Upon Avon. The staff were very welcoming, friendly, smart and professional. Our room was very clean and comfortable. Bar meals and drinks were good value for money and there was a good variety of food for breakfast. Check in and check out was fast and efficient. Thanks for our stay.

"Great!"
Jo S, 17 Février 2016

The staff are very friendly and helpful, the location is really good and only a short (albeit steep) stroll down into the village. The breakfast is great and the conservatory dining area has a great view! The room was a good size although the decor a bit tired in places and the bathroom fan very noisy.

"A bit tired"
Chris D, 17 Février 2016

Stunning building and grounds but the hotel itself is a bit tired. In need of a bit of modernisation whilst keeping its charm. Building and grounds have the wow factor but does not carry on through the Hotel.

"Could not of wished for more "
Claire S, 14 Février 2016

Stayed her for Valentine's on Saturday night . The room was stunning and spotless lovely Power shower . The staff were so friendly really made our stay special . The barman was a real credit to the hotel . Had a 4 course meal really top quality . The waiting staff were great and really polite and chatty . Breakfast was nice everything you could want hot and fresh . Can't wait to return x

"Valentine's getaway"
K88M, 12 Février 2016

We stayed in this hotel with the intention of visiting Longley Safari park and Bath. This hotel was well located for both without having to pay considerably more to stay in Bath. The building and grounds are quite lovely and the bed very comfy. One problem was the room was stifling as the radiator was on and couldn't be turned down (we managed eventually) nor could a window be opened as we were on the bottom floor. A pleasant stay.

"Pleasant hotel"
Cheryl S, 31 Janvier 2016

We stayed over on a trip to Bath, hotel was very pleasant. Although food was very tasty not a huge choice but we are in a less busy time of year. Breakfast was lovely and again the quality was very good and extremely tasty. I would recommend the hotel to others as good value for money and very helpful staff.

"Not quite fawlty"
June H, 20 Janvier 2016

I don't know about the rooms but the food was like school dinners and although staff were friendly, glimpsing waiters playing football in the disco between courses wasn't very professional. Looks like a lovely old building but look closer and see its rather dilapidated and in dire need of some renovation

"Comfortable and large restaurant portions!"
peter c, 19 Janvier 2016

Checked in for one night and room comfortable and nice touches with the tea and coffee and biscuits. Good bathroom and nice big double shower. Room could have been warmer as very cold outside but radiator appeared not to be working even though requested eating to be increased. Small bar area with plenty of seating in and nearby and pleasant restaurant where dinner and breakfast are taken. Good dinner menu and well prices. Portions for dinner large so good for hungry people and of a good quality. Good choice for breakfast also. Plenty of parking and nice overall feel to the place. Looking forward to going back.

"Why not?"
Andrew F, 19 Janvier 2016

No reason at all. Lovely building which is quirky but well finished and maintained. Good staff, lovely comfortable room, peaceful, good food. Better than Premier Bed Factory by a Country Mile! Need I say more?

"Boyfriend's Birthday"
Laura F, 10 Janvier 2016

I took my partner away for the weekend and we stayed in this hotel which was absolutely beautiful, the receptionist was very helpful and kind, the room was beautiful with a stunning view, we would definitely stay here again!!

"Wedding - September 2015"
Joanna C, 10 Janvier 2016

We got married at Leigh Park in September 2015. Rebecca and her team were brilliant and she was very professional and helpful. We had a fantastic day and had so many compliments on the venue. The staff were fantastic and the food was great. Everything exceeded our expectations. We would also like to say a big thank you to the bar staff as they were very friendly and efficient. We would recommend Leigh Park as a wedding venue and hotel to anyone. Thank you for helping to make our day so special!

"Wonderful Christmas Stay"
Lisasaxo, 27 Décembre 2015

We stayed for 3 nights over Christmas. This was our second visit, having spent Christmas Night here last year. Staff are all really friendly and down to earth, which is nice and means it doesn't feel like a "stuffy" old place. The main building is old so don't expect a lift but staff always help with bags etc. We had rooms 34 & 36 both lovely rooms with 36 being a little more spacious. The beds were both Kings and were very comfortable. Both rooms had flat screen TVs with good selection of channels. Room 36 had just been redecorated, which was an improvement giving a slightly more modern finish without losing the character of the venue. Food is very good. Breakfast is a buffet which has scrambled eggs, but they will make any egg you require if you just ask. I would give breakfast an 8/10 - losing two points for no black pudding and only having orange or apple juice (my own preference is cranberry) but this is just me being picky really! All meals we had were really good, Christmas Day was a 7 course menu (you can book this even if you don't want to stay) and was again a brilliant meal. The beef was fantastic with the mushrooms. And mum enjoyed the turkey. Boxing Day evening meal was another great meal - with the rack of lamb a real treat! There was a coach party staying at the same time, having visited other venues were coach parties have been we were a little apprehensive as they have a tendency to take over. This was managed well here, an example of this was with Boxing Day canapés - we were given our own selection (in one hotel, the coach party commandeered all the canapés stopping anyone else having any), they did kinda take over the seating area near the bar with their own quizzes but this didn't really bother us. We enjoyed our stay so much we have already put our names down for next year, but for an extra night! A big thank you to Pam, Chris and all of the rest of the staff for making our stay so enjoyable.

"Room quality"
Ronaldmr F, 17 Décembre 2015

Appearance and recepotion were excellent, restauraunyt was very good, staff were excellent however, the only issue I had was the water pressure in my room was very low and it affected my shower and sink usage.

"Nice Little Break"
watford99, 10 Décembre 2015

Just returned from a two-night B & B break at the Leigh Park, basically to visit Bath. The hotel is in a quiet spot about a 20 minute walk outside Bradford-On-Avon. (There is a local bus, the 265, which helps coming back up the hill!). Everything went well, receptionists and bar staff friendly, plenty of parking space. Food wise we didn't want to lash out on full restaurant meals in the evenings, so we ordered from the Bar Snacks menu, which was a pleasant surprise, excellent helpings! Full breakfasts were fine. Our room was in the Coach House annexe, very spacious, warm and comfortable, quiet at night. We found BOA a very attractive little town - illuminations excellent! One tip - don't try and drive in and out of Bath, especially during rush hour! We did this on the first day, and it was disastrous. We found the local train the best option, and the bus takes about 35 minutes for the same journey. We booked through bookings.com, which was very user-friendly, no problems at all. As you can imagine, the central Bath hotels are very expensive, and well booked at the moment. OK, it's a minor inconvenience going backwards and forwards from BOA, but we enjoyed a pleasant stroll along the river there, and there are some interesting old buildings and a Saxon church. No shortage of lunch stops - we used the Teapot, which was fine. Whilst in Bath we took the City Sightseeing Bus Tour, which was excellent. Good value if you take both routes 24 hours apart. All in all, highly recommended, and we would definitely return to Leigh Park. We took the Best Western loyalty card, which could prove useful in the future.

"Like the curate's egg, good in parts."
Crowdercref, 09 Décembre 2015

Leigh Park Hotel is a fine sandstone building in it's own grounds, commanding good views over the vale of Avon. Set back from the road there is little traffic noise and car parking is conveniently close. The staff at reception, bar and restaurant were friendly, polite and immaculately turned out. Service was attentive without being intrusive. The bar and public areas were intimate but not extensive. They were just fine for our stay, but I wondered if they might be crowded out if the hotel was busy. Our room, number 33, was palatial, with a large ante-room as well as an en-suite bathroom. It had lovely views and was spotlessly clean.The bed was enormous and very comfortable. The shower was hot and the towels were soft. The room was clearly equipped to a Best Western price point, perfectly adequate. In my judgment the accessories were certainly better than the well known budget chains, but not quite as classy as, say, a Holiday Inn. We were disappointed with our evening meal. Service was excellent, and prompt. However the rib-eye steak was very ordinary: not a very good piece of meat. The grilled liver was OK but not inspiring. I think the restaurant manager needs to have a word with his butcher. The pre-prepared sweets again were OK but unmemorable. The meal was not cheap, so we were rather disappointed. We decided not to breakfast in the hotel as a result. On the other hand the hotel is closely associated with a vineyard on the same estate. The wine list was interesting and we wished our stay had been longer so we could have explored it further. Overall, yes I would stay there again, the staff were excellent, and the building was fine, but I probably would be careful about my dining arrangements

"Nice hotel but rooms need updating"
SJH213, 06 Décembre 2015

The hotel itself is a lovely building, the receptionist was friendly and helpful but we were disappointed with the room. It was a small double and had basic amenities but was too warm even for December. The shower had very little pressure and the bathroom smelled of mould, which was evident on the ceiling and up the walls by the window. The worst thing however was the most uncomfortable mattress I have ever slept on in which we could feel every spring. It was mentioned to the receptionist so hopefully the management will listen.

"Bath Stone Country"
APT1963, 28 Novembre 2015

A very nice hotel on the edge of Bradford on Avon. Excellent rooms over looking the large gardens surrounding this excellent Best Western hotel. Only really bad point was not enough water pressure for the shower otherwise very good.

"Our wedding"
Shelley B, 23 Novembre 2015

We had our wedding at Leigh Park Hotel 3 weeks ago and it was perfect from beginning to end. We had a large number of guests in the day and evening and the food and organisation was wonderful and professional. It all went so smoothly and couldn't ask for anything more. Hotel staff and our wedding planner Rebecca were all lovely and helpful. Would recommend to anyone for a wedding venue. MR & MRS BUTLER

"Great location for a black tie event"
sarahpWiltshire, 20 Novembre 2015

Our family of 6 enjoyed a black tie event in the function room at Leigh Park Hotel. We had a warm welcome from the staff and everything was well set out including the reception room, the bar area, dance floor and the dining room. Service at dinner time was swift and the food tasty and well presented. I can recommend the hotel for an event, be it a black tie, party or wedding.

"Flat pillows and instant coffee in morning cafetiere"
Rick186411, 18 Novembre 2015

Using ye ol British business model "doors are open with limited competition" this seems to work for many UK businesses. You pay to stay, just don't expect a smile..... Best western is always Clean comfortable but it angers me when customer service personnel chat amongst themselves and never ask if your stay was pleasant. So I brought up the instant sweet coffee in a french cafetiere..... The woman at the check out shrugged her shoulders and said, "it comes out of a machine, I don't know what coffee they use.... It's coffee isn't it and it wakes you up". If you need a place to stay it's in a nice location but don't hold your breath for a pinch of customer service. As far as the flat pillows, I was in no mood to take this person on head to head first thing in the morning. I Wouldn't stop here again out of principle.

"Great value"
crazeefrog, 16 Novembre 2015

I am all about what you get for your money. I don't mind expensive if I get a "wow", and I don't mind mediocre if the price is right. So the reason I gave this place a 4/5 rating is not because it's a four-star hotel, but rather because for 104 pounds a night including breakfast and free wifi everywhere, I don't think you're going to do much better. The grounds and building are truly lovely, but things start to go downhill a bit once you start looking closely at the interior furnishings. Our room was run down: the door rattled, the carpet was stained, and the bedding and curtains were actually embarrassingly shabby. However, the breakfast was good, the staff were friendly, and we enjoyed a few nightcaps in the charming bar with the charming bartenders. With some refreshment, updating, and interior TLC, this could be a fabulous place to stay. As it is, we felt like we paid the right price for,what we got.

"Just spent a fantastic weekend at Leigh Park Hotel at a wedding would highly recommend A***********"
Alexandra H, 16 Novembre 2015

My family and I have enjoyed the hotels hospitality this weekend at our neices wedding so we had 2 nights and 3 rooms we took our 93 year old mother with us and the staff couldnt have been more helpful nothing seemed too much trouble for them . we had a first class evening meal onthe friday night in the resturant with some eating off the bar menu and some on the full one and the standard of food was excellent without exception. they could even do small portions of any of the dishes if thats what you needed. We all went to the church for the wedding on the saturday and then came back to the wedding meal which was soooooo well organised and seamless. the room was laid out beautifully and in opened out in the evening to a separate bar area and dance floor , much food and family ,friends , wine , speeches and fireworks and the evening and staff were fantastic . a special mention must go to LISA who was an exceptional host nothing was too much trouble and she helped the smooth running of the wedding and guests . Our rooms at the hotel were lovely and comfortable with an excellent showeroom onsuite and plenty of hot water . the bed were so comfortatable I cant really remember going off to sleep as we all slept so well ..And the breakfast was plentiful and tasty with a great hot and cold selection. Very satisfied customers . we all would highly recommend this friendly relaxing hotel to everyone. Thankyou all for making our short break soooooo memorable A*******

"Great location for exploring the surrounding area"
andcro, 09 Novembre 2015

Lovely warm welcome from reception on arrival, all staff very professional and polite. We had rooms in the Coach House which is a lovely conversion from the original building. It has a very noisy staircase - but I suspect that will have been fixed by now. Rooms comfortable with good wifi and a decent TV. there is a kettle to make a hot drink and plenty of storage space. Breakfast was great - self service for full cooked or other things on demand. I didn't realise this was an option until one of my friends came back with fried eggs and said he'd seen other things cooked to order - so one to note if you visit. We had drinks in the bar which was very nice and reasonably priced. Snack menu looks like it has something on there for everybody - the evening meal menu was also reasonable - though we didn't eat in the evenings. On the whole - nice place with beautiful grounds and a nice quiet location. Easy walk down in to the town - or a £6 taxi fair to the railway station. We'd visit again so it comes recommended from us.

"I liked just the location..."
AmmyBC, 08 Novembre 2015

Good service, and quiet place ......... But no pressure in the bath to take a shower (first floor), and I couldn't seal the bathtub, the stopper was broken. The restaurant was expensive. I liked just the location.

"Great Hotel for exploring Bath and Longleat"
darren b, 04 Novembre 2015

Visited 30th October for a weekend break to Bath and Longleat. The hotel is a mixture of old and new ( the coach house) and the old theme runs throughout the main hotel. There is a quirky mens toilet on the spiral staircase with a concave entrance door - i said the olde - the bar is small, cosy and serves a variety of drinks. The menu in the restaurant is limited but the food offered is well cooked and presented - the house red wine compliments the meat dishes beautifully. Be sure to ask at breakfast if you wish to have fried eggs as they are not routinely on the hot counter, the mix of hot and cold served breakfast items are good. The staff are pleasant, accommodating and understanding if you have any issues - there are also new staff members learning their roles ( restaurant ) and they are attentive, be patient with them, we all have to learn. The rooms are clean, tidy and well appointed. The hotel is easily, about 15mins, within reach of Bath and Longleat and offer good value for money - Would i return? Yes definately.

"Hotel location and room satisfaction"
Ronaldmr F, 31 Octobre 2015

During a review of the hotel and room I found it to be very clean, efficient and comfortable and my only comment was the water pressure in the bath was weak. The staff were polite and helpful and I would stay there again

"Wedding, not ours thankfully."
Jon H, 30 Octobre 2015

Hotel on first arrival is very nice. Food was ok and certain staff were very good at there job, but some didn't have a clue how to serve a drink at the bar. The room we stayed in (No: 39) was clean but smelled of paint to the point that we had to sleep with all the windows open. When we ran the tap in the bathroom it smelled of rotten eggs. The security chain on the door wasn't connected to the door frame, when I took the chain to reception the answer was " I will make a note of this" as I lay in bed writing this the constant humming from something is ensuring I won't get the nights sleep I was expecting. Not sure how good we will feel for the wedding tomorrow morning. In all quite a poor hotel, I understand it is old, but not good for the price. One good thing is the free wi-fi. This morning I complained about the noise and asked for a new room and was told the manager would contact me regarding this matter. 14 hrs later and no one has attempted any sort of contact. I will again complain to reception on check out tomorrow morning as the constant humming is still happening. After further investigation I think I have found the source! The water pumps are sitting in a cupboard directly on the floor. I think these should be on a rubber matting or anti vibration mounts. (I may be wrong) In all a very poor hotel and customer service is very poor. Will not stay again and puts me off using Best Western brand.

"Wedding Anniversary trip"
Cathyd4, 30 Octobre 2015

Very comfortable stay, also booked dinner, good choice of courses. Lovely area plenty to see, loved Lacock very old village. Staff friendly and helpful, Walkable to Village of Bradford on Avon and Close to Bath

"Great Place to base a visit to Bath from"
Don M, 29 Octobre 2015

A welcoming, relatively small hotel with beautiful grounds and we had an excellent large room. Used as base to visit Bath but spent two evenings in Bradford upon Avon village with its so many great eating and drinking places. A really pretty place but a short drive from Hotel.

"No Customer Service ... do not accept room 43!"
Richard N, 28 Octobre 2015

Wow! In all the hotels I have ever stayed in I have never had staff of a hotel treat a situation where one of their guests with less interest, help or sympathy. I'm currently in room 43 and the bolier for the whole hotel is right behind the headboard. It is ridiculously noisy and having got in to bed the bolier has come on and drowned out my TV. I called Reception, having mentioned it earlier, to be told "there is nothing I can do and it will be on to 11pm but it will go off then and be back on at 6am". The solution to this situation then I was basically given was to stay awake till then and awake at 6am! No real apology, no "I'm sorry, we would try and move you but the hotel is full", nothing. I would not stay here ever again.

"Anniversary meal"
Sekliw j, 26 Octobre 2015

Last minute booking, great service, super menu, lovely presentation, spotless white table cloths, friendly and professional, regularly returning . We've been for family events and works meals in dedicated room, always reliable for a special treat

"Fabulous Facade...then the rest of it"
Jack E, 22 Octobre 2015

I regularly use hotels for business and stay in a variety from budget to executive standard. I arrived at Leigh Park a good few weeks ago and thought the Façade was lovely - a great first impression, however this impression didn't last. Yes, the staff were friendly, however this was at their convenience when they were not pre occupied having their personal conversations not relating to work. I checked into a room which once upon a time would have been lovely - sadly the room just looked tired, run down and was a bit tatty. The level of cleanliness in the bathroom was also not great. Yes I did voice this opinion to staff. Evening meal was alright in term of taste, however as many others have said, the temperature was far too low and did spoil the meal. This has been mentioned a few times by others whom have posted reviews and the manager has stated on each occasion that meals are freshly cooked to order - so does this mean the food sits around for a while before arriving at the table? Because it certainly did not have a freshly cooked temperature. I also voiced this opinion. In the evening, like many I am partial to a small tipple. The service at this point reminded me of the film 'Carry on Abroad'. There appeared to be one member of staff working the reception, the bar, the restaurant...I waited and waited to be served for a drink. (Yes I did ring the bell). When someone turned up, I did state I'd been waiting a long while. On a positive note, I had a good night sleep. (However you expect this and usually get that at any budget hotel also). Sadly, the breakfast disappointed again. Not hot as per evening meal. Again, this has been raised by various guests and despite the manager commenting on trip advisor that breakfast if cooked freshly depending on demand, the problem persists. Check out was easy and on departure, I raised my concern with regard to the not so hot breakfast. This hotel has huge potential. The outside areas are well kept and the building façade is spectacular. I do however feel that unless improvements are made, you may as well check into any other hotel. The manager appears to be very defensive with responses on trip advisor band often takes credit for the superb Georgian façade of the building. Rather than taking credit for the exterior build which has been there long before any of our time, I think it would be wise for the management to focus on the negative comments at the hotel and improve on not only the interior, but also the operation. The hotel could be amazing!! I hope it will be one day.

"Good service, food average"
wayhut221, 19 Octobre 2015

Dined in their restaurant with family on a rather busy night. Staff were lovely and helpful, although rather rushed off their feet. Food was average, not very exciting and some main courses only lukewarm. Can't comment on their rooms.

"OK visit"
Emma M, 12 Octobre 2015

It was okay. The food was nice but the atsomphere was reuined as i felt uncomfratble as i could tell the staff felt it too. The manager ,or person in charge, seemed to be rude to our waiter and it made us feel awkward. They were doing a fine job, they may have been new but everyone starts somwhere and you could tell they were trying their best. Overall it was okay but i wouldn't go here again. However the food was well priced and tasty,

"BW Leigh Park Hotel"
Ashleigh G, 08 Octobre 2015

Pot luck with rooms - some good, some not so good. Restaurant and breakfast is fine, but Bar and Bar Menu could be better. Girls at reception very helpful, Service Staff good to above average. Good value for money overall.

"It's almost good........"
Vokon, 06 Octobre 2015

First impressions looked very promising - elegant Georgian façade nicely kept grounds, straightforward check in.........yet there was something missing. We were in a modern annexe called the Vendange on the first floor overlooking a car park. The room and shower room seemed clean and adequate for our stay of three nights, but as our stay progressed little things started to niggle. Of the 2 chairs in our room, one was so small it would have been better suited to a child (I am not a large person, but got cramped in it); several hangers were missing in the wardrobe cupboard, but the rings were there; and in the shower room the only space for toiletries was above the toilet with no space to even put a toothbrush by the basin which was several feet away(a small glass shelf would solve this). We had dinner on one night and the breakfasts were okay, but marred by what appeared to be cheap sliced bread for the toast. However, several staff generally gave the impression that they were only doing the job until something better turned up which was a shame as staff are the face of the hotel. In particular this was the case with reception staff - there did appear to be a lack of professionalism or maybe it was simply a lack of training - it was small things - as a guest I do not like being addressed as 'love' or 'darling' - on another occasion we handed in our key when going out for the evening to find it was still on the counter when we returned several hours later, which I consider to be a security issue even though the desk was staffed. The hotel does have a lot of potential - as I said in my title - it's almost good and is in an excellent location, being just outside of the town.,

"Lovely building but room for improvements"
Miles N, 05 Octobre 2015

We stayed at the Leigh Park Hotel as part of a wider group that attended a local wedding (at another venue). The hotel is an attractive building, set in lovely grounds and with good size rooms - we stayed in the main house. Unfortunately, the hotel is let down by a number of factors: shower did not work, some of party were told there was no breakfast left despite arriving in time, staff appeared to lack management and tended to shrug shoulders rather than try and resolve issues. On their own, these issues were minor but they left you with the impression that the hotel didn't really value your custom. This is a shame as the hotel is a lovely building and could be a lovely place to spend a weekend with a little more thought and care.

"A real gem."
papage0ff, 04 Octobre 2015

Spent 3 glorious days at this beautifully located hotel. We stayed in the Coach House annexe - our room was quiet, clean, spacious, and furnished to a high standard. The staff were welcoming and friendly throughout. Special thanks to Lisa for looking after us so well, and also to Courtney for her warm welcome on the first day.

"Marvellous Spot for a Reunion"
Tony W, 02 Octobre 2015

The British Friends of Vanuatu had their Autumn week-end from 25-27 September. We all met on the Friday and were able to have a nice supper sitting with any of our fellow travellers. On the Saturday we had a coach tour of the area, stopping for a coffee break at the Chew Valley Lake Cafe ending up in Bath. Everyone then wandered round Bath and returned to the coach at 4 p.m. to return to our Hotel. That evening we all ate together in a long table and continued our chatting until the early hours. after a full English Breakfast we all departed, or most did, visiting nearby National Trust properties.

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assistance Best Western
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assistance Best Western
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assistance Best Western
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assistance Best Western
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assistance Best Western
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