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SureStay Plus Hotel by Best Western Alvin, Alvin

0.0/5  - basé sur 0 notations.
1535 S Bypass 35, 77511-4102, Alvin, United States - Voir l'itinéraire
SureStay Plus Hotel by Best Western Alvin - Façade SureStay Plus Hotel by Best Western Alvin est idéalement situé dans le centre de Alvin. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le SureStay Plus Hotel by Best Western Alvin est le lieu de séjour idéal pour rendre visite à des amis et des proches, découvrir les attractions de la région ou honorer ses rendez-vous dans les entreprises locales.

SureStay Plus

Hotel by Best Western Alvin

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 168 voyageurs
Note attribuée
Excellent
63
Très bon
43
Moyen
25
Médiocre
22
Horrible
15
CONSULTEZ LES AVIS POUR
En couple En couple
28
En famille En famille
74
Escapade entre amis Escapade entre amis
16
Professionnel Professionnel
34
Voyage solo Voyage solo
13
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Needs more self respected employees"

2
08/12/2018

Checked in was welcoming, the lady that checked us in was very sweet and very well mannered, I didn't see a name tag but she presented herself with her name Erica. Housekeeping lady was very nice and welcoming herself (Edna) rooms are extremely beautiful and beds are comfy. The pillows are as soft as cloud's. Front desk greeted us as we were coming and going, made us feel at home. I'm guessing it was shift change because another female employee arrived and I have never seen a young lady scream and act with so much disrespect as she screamed and cursed hollering at the other employee. The young lady I give so much credit for stood there as she held her tounge talked calm to avoid a fight as to I would of done different. This was very unprofessional and very low class. The rest of that night the second shift lady was rambling going on and on cursing and talking so ugly about the other lady as she was on a personal call. Mind you this could of been taken to the back and not up front where everything echoed. Other than that everything was great, breakfast said 6AM to 9AM but was a bit late. Seen Ms.Erica that morning and she personally came up and apologized for the incident that occurred. Now that is what your hotel needs more of,Young ladies with class and respect.

"Bed good, food bad."

3
27/08/2018

Bed was comfy, room was clean but a little small. Bed was VERY high. Need a stepstool for short people to make it up. However, breakfast sucked! Not a lot of choices, raw sausage, terrible coffee (bring your own and make it in room), cold eggs. Whataburger is close by, as is a great place called Kelly's (about two miles in the opposite direction from the hotel. Just ask). I wouldn't recommend for a long stay but for a day or two, it would be ok.

AlvinTexas, Manager at SureStay Plus Hotel by Best Western Alvin, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize our breakfast did not meet your satisfaction. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you for take the time to complete our survey.

"Mini vacation"

1
31/07/2018

No elevator and they did not even offer a room downstairs. We went at 3 pm and our room was not ready. No hot water if 2 people plan to take a shower back to back. The breakfast room has only 4 small tables. Terrible place.

AlvinTexas, Manager at SureStay Plus Hotel by Best Western Alvin, responded to this review
We would like to apologize for not exceeding your expectations here at sure stay in Alvin. I do apologize for no elevator we are working on that, Also we can not offer room downstairs if there are not any available if that was not the case I extremely apologize on behalf of the entire staff. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Disappointed the Hotel always displayed CNN "

2
12/07/2018

I stayed at a SureStay Plus Hotel by Best Western in Alvin, TX. I was surprised that every time I turned on the TV, CNN (FAKE NEWS) was displayed. It was also continually showing in the Breakfast room. Most hotel TVs come on with a guide or preview of movies. YES, I can change the channel, BUT it is easier to choose another hotel chain. Since we stay at 12 -18 hotels/yr. Hotel management shouldn't push their views on their guests if they want repeat business.

"Weekend visit"

4
02/10/2017

This was a quick visit to see family. We really enjoy this Super 8 since it is always clean and has a good quick breakfast (cereal, toast or waffles) Nothing fancy. Price is very resonable.