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SureStay Plus Hotel by Best Western Alvin, Alvin

1535 S Bypass 35, 77511-4102, Alvin, United States - Ver el mapa
SureStay Plus Hotel by Best Western Alvin - Vista Exterior El SureStay Plus Hotel by Best Western Alvin se encuentra en el centro de Alvin. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

El SureStay Plus Hotel by Best Western Alvin ofrece el espacio de alojamiento idóneo para visitar a amigos y familiares, así como las empresas y atracciones de la zona.

SureStay Plus

Hotel by Best Western Alvin

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Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 168 huéspedes
NOTA EMITIDA
Excelente
63
Muy bueno
43
Normal
25
Malo
22
Pésimo
15
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
16
De negocios De negocios
34
En familia En familia
74
En pareja En pareja
28
En solitario En solitario
13
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Needs more self respected employees"

2
08/12/2018

Checked in was welcoming, the lady that checked us in was very sweet and very well mannered, I didn't see a name tag but she presented herself with her name Erica. Housekeeping lady was very nice and welcoming herself (Edna) rooms are extremely beautiful and beds are comfy. The pillows are as soft as cloud's. Front desk greeted us as we were coming and going, made us feel at home. I'm guessing it was shift change because another female employee arrived and I have never seen a young lady scream and act with so much disrespect as she screamed and cursed hollering at the other employee. The young lady I give so much credit for stood there as she held her tounge talked calm to avoid a fight as to I would of done different. This was very unprofessional and very low class. The rest of that night the second shift lady was rambling going on and on cursing and talking so ugly about the other lady as she was on a personal call. Mind you this could of been taken to the back and not up front where everything echoed. Other than that everything was great, breakfast said 6AM to 9AM but was a bit late. Seen Ms.Erica that morning and she personally came up and apologized for the incident that occurred. Now that is what your hotel needs more of,Young ladies with class and respect.

"Bed good, food bad."

3
27/08/2018

Bed was comfy, room was clean but a little small. Bed was VERY high. Need a stepstool for short people to make it up. However, breakfast sucked! Not a lot of choices, raw sausage, terrible coffee (bring your own and make it in room), cold eggs. Whataburger is close by, as is a great place called Kelly's (about two miles in the opposite direction from the hotel. Just ask). I wouldn't recommend for a long stay but for a day or two, it would be ok.

AlvinTexas, Manager at SureStay Plus Hotel by Best Western Alvin, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize our breakfast did not meet your satisfaction. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you for take the time to complete our survey.

"Mini vacation"

1
31/07/2018

No elevator and they did not even offer a room downstairs. We went at 3 pm and our room was not ready. No hot water if 2 people plan to take a shower back to back. The breakfast room has only 4 small tables. Terrible place.

AlvinTexas, Manager at SureStay Plus Hotel by Best Western Alvin, responded to this review
We would like to apologize for not exceeding your expectations here at sure stay in Alvin. I do apologize for no elevator we are working on that, Also we can not offer room downstairs if there are not any available if that was not the case I extremely apologize on behalf of the entire staff. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Disappointed the Hotel always displayed CNN "

2
12/07/2018

I stayed at a SureStay Plus Hotel by Best Western in Alvin, TX. I was surprised that every time I turned on the TV, CNN (FAKE NEWS) was displayed. It was also continually showing in the Breakfast room. Most hotel TVs come on with a guide or preview of movies. YES, I can change the channel, BUT it is easier to choose another hotel chain. Since we stay at 12 -18 hotels/yr. Hotel management shouldn't push their views on their guests if they want repeat business.

"Weekend visit"

4
02/10/2017

This was a quick visit to see family. We really enjoy this Super 8 since it is always clean and has a good quick breakfast (cereal, toast or waffles) Nothing fancy. Price is very resonable.