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Best Western Plus Hotel First Coast Inn & Suites, Yulee

4.5/5  - basé sur 592 notations.
462577 State Road 200, 32097-5421, Yulee, United States - Ver el mapa

Disfrute de todo lo que busca, desde tumbarse en la playa hasta asistir a eventos locales o gozar de un cómodo acceso al aeropuerto de Jacksonville durante su estancia en este hotel de Yulee. Al ser el hotel de más reciente apertura de la zona, nuestros huéspedes se sentirán como en casa durante su estancia en nuestras amplias y confortables habitaciones. Todas las habitaciones de este hotel exclusivamente para no fumadores cuentan con televisión por cable o vía satélite con películas en la habitación, acceso gratuito a Internet Wi-Fi, microondas, nevera, escritorio y mucho más. Los huéspedes podrán disfrutar de un desayuno completo gratuito con carne, fruta, huevos, patatas y otros platos calientes. Con un cómodo acceso a la carretera interestatal y una fantástica ubicación a sólo unos minutos de Kingsland y Jacksonville, los huéspedes podrán explorar con comodidad lo principales enclaves de Florida y Georgia. Los entusiastas de los deportes acuáticos y amantes de la playa apreciarán especialmente el hecho de que este hotel que admite mascotas Yulee esté situado a sólo unos minutos de Fernandina Beach y Cumberland Island. Amelia Island está situada asimismo a solamente 21 kilómetros de distancia y ofrece numerosos recorridos, cruceros y actividades de paracaidismo. Relájese en la cervecería Anheuser-Busch Brewery o explore el zoológico y jardines Jacksonville, ambos lugares situados a menos de 32 kilómetros del hotel. Durante su estancia en las inmediaciones de este hotel del área de North Jacksonville también podrá disfrutar de un cómodo acceso a fantásticos eventos, entre los que se incluyen el Concours d'Elegance en Amelia Island, el Festival de lla Gamba en Fernandina Beach, la Gator Bowl y el partido anual Georgia-Florida. Saque el máximo partido a su viaje de negocios durante su estancia en este hotel de Yulee situado a poca distancia de RockTenn, Rayonier®, el colegio universitario estatal de Florida, la base naval de Jacksonville y la base de submarinos de Kingsbay, situadas a sólo unos minutos del hotel. Al estar situados asimismo a sólo 19 kilómetros del aeropuerto internacional de Jacksonville, nuestros huéspedes podrán disfrutar de gran comodidad durante sus desplazamientos. Relájese tras un día de visita a lugares de interés o ejercicio en nuestra resplandeciente piscina al aire libre y nuestra bañera de hidromasaje. Nuestro hotel ofrece asimismo un gimnasio abierto 24 horas, servicio de lavandería, centro de negocios abierto 24 horas, salas de reuniones y mucho más. Si desea disfrutar de una estancia en Yulee con una fantástica ubicación y un agradable personal, realice su reserva hoy mismo en el Best Western Plus® First Coast Inn & Suites y ahorre. Disfrute de su estancia en nuestro hotel.

Best Western Plus

Hotel First Coast Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basado en la opinión de 590 huéspedes
NOTA EMITIDA
Excelente
348
Muy bueno
159
Normal
52
Malo
19
Pésimo
12
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
32
De negocios De negocios
51
En familia En familia
214
En pareja En pareja
216
En solitario En solitario
44
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Oder in room"

1
07/09/2018

Not sure what they were trying to cover up, but the odor was so strong when we entered the room we had to turn down the ac to try and clear out the strong scented smell. Anyone sensitive to perfumes need to be aware. Also was surprised to find a vinyl flooring and not carpet. There were white stains on the red bed decoration. Breakfast was a good variety of offerings.

Susan G, Front Office Manager at Best Western Plus First Coast Inn & Suites, responded to this review
I do apologize for the inconvenience! As I'm sure you know, we are a pet friendly hotel. It sounds as if you were in a pet room room. I wish you would have let us know - we would have been more than happy to relocate you to a higher floor!

"Stopped on our way home from vacation"

4
31/08/2018

We stayed at the Best Western in Yulee on our way home from vacation. We had a queen room which was very roomy. The staff were friendly and helpful. This is a pet friendly hotel. Breakfast is also available.

Susan G, Front Office Manager at Best Western Plus First Coast Inn & Suites, responded to this review
We are so happy you chose to stay with us! We hope you enjoyed your vacation!

"Heading South "

5
20/08/2018

Made reservations for this hotel in route to Ormond Beach. Great hotel staff was so friendly and informative. Very clean and we were on the first floor and vaulted ceilings. Breakfast area was very easy to move around and food was delicious. Had potatoes that were wonderful. Highly recommend this hotel.??????

Susan G, Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you so much! We hope to see you when you're headed north as well!

"Night before cruise"

4
09/08/2018

The location of this Best Western Plus is amazing. Close to the cutest town of Fernandina Beach and the beach of Amelia Island. This area is amazing! The foyer and front porch is truly out of a Southern Living magazine. I enjoyed rocking in the rocking chairs. The pool area is very comfortable. I wish we could have spent more time there. The room was great too. The only issue was the closet door didnt have a handle. No biggie. The breakfast was sufficient and the staff very friendly. I would definitely come back here again! Thanks for a wonderful visit!

Susan G, Manager at Best Western Plus First Coast Inn & Suites, responded to this review
What a wonderful review to read!! Thank you so much forl the kind words!!

"Excellent Room, Breakfast, and Service"

5
07/07/2018

We would highly recommend this hotel if you are traveling through Yulee. We stayed in a 2 queen bed room which had ample space, was very comfortable, and spotlessly clean. WiFi worked fast. Parking was easy. Access to the highway is very close by and easy. Staff were very friendly. The breakfast was excellent. We've been traveling for three weeks and this was the best breakfast buffet so far. The staff work hard to keep the area clean and tidy and well stocked. Coffee is available throughout the day and cookies are sometimes available too which is a nice treat. There is a small sundry area as shown in the photo. Many shops are nearby ten minutes down the road at River City. We would not hesitate to stay here again.

Susan G, AGM at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you very much for the glowing review! I am so glad we continue to provide the service that keeps you coming back..

"Never disappointed!"

5
01/07/2018

I stay at this resort as a rest night while driving to Disney. Always quick service, good food selection at breakfast and clean room. The kids and I enjoyed the pool which was also well kept. I will be back!

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
I am so glad youi decided to stay with us on your way to Disney, and I am glad we were able to begin your "magical" experience the right way! Be sure stop by and see us on your way back through -

"Great Hotel. Great Lcoation."

4
24/06/2018

Pros: Great location. At the intersection of State 200 and Interstate 95 it is about 20 min to downtown Jacksonville and 20 min to Amelia Island. The Check in was fast. The rooms were clean and quiet. The room had a fridge and a microwave, which was very helpful. I didn't have the complementary breakfast, but did have the provided coffee, which was appreciated. There was always someone at the reception desk, and they were always helpful and pleasant. only Con: Getting out of the hotel to go east to Amelia Island was a little difficult as there is construction going on on State 200. Hint: Turn right toward the 95, and make a u-turn after passing the 95. Very quick and easy. Thank you for a nice stay.

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for the wonderful review! Hopefully the next time you come through you will be able to try the breakfast!!

"Filty Dirty"

1
03/06/2018

Good morning; My wife and I were returning home from a three week trip to N.C. We decide to stay at your motel in Yulee Florida the, Best Western Plus First Coast Inn & Suites, Yulee, FLORIDA What a mistake, if it wasn't so late or so rainy we would (should) have left. This has to be the worse run Best Western we have ever stayed at, DEIFINITY not a “Plus”, unless your quality has gone down. I'm not an average over complainer, BUT here are some of your deficits. FILTHY; ever where, even the eating area, wow. The outlets where your heat pans are plugged in has BLACK, grease, dirt around them. This whole area in itself should be shut down by the state, for contamination. Breakfast, we went around 8:45 not beginning or end of service. The Eggs were dried out and hard. Only three pieces of potatoes. The meat again was dried out and crispy, HARD. The toasted BAD, after running the bread thru TWICE all we got was Dried out bread with NO toast color. We were stuck in a handy cap room, WHY? Everything in the room smelled like urine. Even the underside of the toilet seat had something (DoDo?) on it. The bed sheets were not tucked in, and were wrinkled. Were any of them fresh? Did I mention how bad it smelled. I do not know how long since the carpets had been cleaned, but Both the room and the Halls were filthy. Went to get ICE, even that machine was defective. There was NO rack to set the ice bucket on. How do you hold the bucket and push the ice dispense Button at the same time? Please DO NOT take our work for this, Go and inspect, then change there rating so your chain does not lose the Best Western reputation….

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
I am terribly sorry that you did not enjoy your stay with us! I have forwarded your complaints to the correct departments and action will be taken immediately. Hopefully the next time you come to the area, you will give us another chance to wow you!

"Very Nice Place"

5
28/05/2018

This hotel was really nice, the beds & pillows were comfy. It was in a good location, just off I-95. My family and I will definitely stay here again. The bathroom was clean and a good size and the shower rod for the shower curtain was the rounded kind, so you didn't have to worry with the shower curtain sticking to you while you were taking a shower. I don't like when curtains touch me while I'm showering.

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for staying with us! I agree with you abour shower curtains, and I am glad ours worked for you!! See you again, soon -

"Bad location"

3
14/05/2018

Hotel accommodations were good. Rates were a bit pricey. The location is terrible. Almost impossible to get out of hotel parks my lot and head to Amelia Island. Pool is cute but noisy with lots of kids.

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
I am so sorry that the construction made your travels difficult. It should be done shortly and then the road to Amelia will be a breaze!!

"Clean and friendly"

5
06/05/2018

We stayed for three nights. All expected amenities were there and in working order. The breakfast included a good variety of hot and cold options. The attendant was so kind and helpful. She went out of her way to provide pamphlets and share about local activities.

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for staying with us and for the wonderful review! I hope you remember us when you come to the area next time - see you soon -

"Complimentary Upgrade!"

5
21/04/2018

I arrived at this hotel around 9 p.m. As I gave my name, I saw that the clerk had a puzzled expression. Apparently, someone else had signed in under my reservation. No problem! The clerk quickly handled the situation and awarded me a free upgrade for the inconvenience. The room was spacious, clean and comfortable. The bed was very comfortable, with the exception of a bottom sheet that needed to be retired. The breakfast was nice, standard fare. All in all, a very nice experience. I would definitely stay at this hotel again.

Susan G, Assistant General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
How wonderful the associate was able to handle the error quickly for you! Although, I am sorry it happened in the first place!! Thank you for staying with us, and we hope you come see us on your way through the area -

"Not bad"

3
16/04/2018

Good if you just need a place to rest, not really a workout area and coffee is terrible but otherwise not bad. Location makes it a little hidden and difficult to make lefts going towards the beach but easy access to Highway 95

"Not great"

3
14/04/2018

Hotel was wonderful when we stayed in the past. No longer true. Breakfast was a mess. Amenities were taken away and now only average. I had recommended this before but will cease in future. I probably will look elsewhere in the future.

"Long term stay"

4
11/04/2018

The BW 1st Coast Inn & Suites is adequate for multiple night accommodations. Parking around the hotel is adequate. Several Fast Food restaurants within walking distance, but I'd recommend using a car to cross the highway that is under construction (rush hour traffic in the early morning and late afternoon is horrendous). The Hotel is set back from the road that traffic noise is non-existent! Facility decor both exterior and interior is very nice. There is however, a raunchy stench that hangs in the hallways. The elevator is extremely slow. The breakfast room is very small and crowded at peak times. Breakfast offerings are good and adequate. The WiFi was excellent. The only real problem we had was the door to the room was crooked in the frame and allowed hallway noise and lights to enter the room.

"Highly Do NOT recommend"

1
02/04/2018

The entrance to the hotel looks as though there was a car wreck. We also had items missing from our hotel room and the GM was completely rude, unresponsive and had a lack of a moral compass. The room itself was dirty on the floor and in the closet (cobwebs) and it looked as though it had not been vacuumed for months...

"very nice Best Western"

5
27/03/2018

Traveling from Delaware to Florida with our 76 lb dog. No problem. Quite acceptable of our dog. Room was very nice and quite convenient to taking dog out for walks. I would highly recommend this place.

"Excellent staff - comfortable suite!"

5
03/03/2018

When we arrived in Yulee without a reservation, we stopped at one hotel that was full. The one next door was under renovation. We found the Best Western set back and learned it only had five rooms left - all suites. With an AARP discount the suite was less than the advertised price on the online sites. The woman at the desk was very professional and helpful. We enjoyed her pleasant ways. Our suite and bed were comfortable. The bathroom was narrow but with the extra sink it worked fine for us. Breakfast was standard hot fare that was satisfying. The woman attending to the breakfast area kept everything plentiful. Check out was quick and efficient. Altogether a pleasant surprise and experience!

"Pet friendly"

4
28/02/2018

Room was comfortable and clean.Staff was very friendly and helpful. Breakfast was well done just need stronger coffee.Hard to locate as it is hidden off the road and no signage to help you. Would stay there again when road construction is finished.

"Surprising Great"

5
24/02/2018

Been in resorts or Hotels for over a week and this was the best. I was in resorts and Hilton's. This was the cleanest and quietest room I have been in. The little breakfast bar was very good almost as good as the Hilton's and it was $17:00 a person. The handicap shower was great.

"Excellent Hotel"

5
02/02/2018

We have stayed here on our trips south for several years. The staff is accomodating and the breakfast selections are varied and very good. The rooms are clean and well appointed. We highly recommend this hotel.

"Would stay there again"

4
23/01/2018

Very relieved to hear (from another hotel that was booked) about this BW that accepts dogs. We had a large room (they termed it a suite) with a vaulted ceiling for $107. Quiet place, both off the road and yet convenient to I95. The included breakfast had enough to get one started except for terrible coffee, which seems endemic to these southern hotels. Note - restaurants are 8 miles away at a plaza where there is an excellent sushi place - Fancy Sushi & Grill on route 200 - and also a Mexican, Don Patron. Also, the road is under construction and there seemed to be no sign for the BW. we would not have know about it had we not been alerted by the other hotel.

"A little disappointed our second stay"

3
03/01/2018

This hotel is easy on and off when traveling south on I-95. Check in service was quick with a friendly desk attendant. The room was clean but the bathroom was a major disappointment. The shower rod was pulled out of the wall on both sides and the curtain dropped to the middle. As we didn't want to move rooms after already unpacking we had to be sure to not tug on the curtain or it might be down on us. I also felt that the towel quantity was very skimpy. Upon checkout at 7:30 AM I had to ring the counter bell 3 times. She wasn't even at the front desk. When I told her about the shower rod and skimpy towel issue, she didn't seem too concerned. Not sure if we'd stay again.

"Dec. 31, 2017"

5
02/01/2018

The front desk reception was very pleasant. Location was great with respect to I 295. The room was large and well appointed. The breakfast was quite good, although there was only 1 omelet left, with a half hour left in the breakfast time, and guests arriving after us. Parking was very close to an outside door near our room. Fresh, hot coffee was available in the lobby area. A noon check out time was great for us as we had a relatively short day's drive to our destination. The check out experience was also very well handled. It required a few more minutes as we took advantage of my BW Rewards points for a free night, and the processing required a bit more computer time. Overall a very amenable experience. Would not hesitate at staying here again.

"Nice, cheap place to stay"

4
28/12/2017

Nice, clean location, just off of I 95. There are a few restaurants just down the street. And the price is not too bad. Give them a try. I think we paid almost $300 last night at Hyatt in Savannah and around $130 tonight. I like the price savings.

"Lyssy"

3
26/12/2017

The hotel lobby was nice and clean so was the room. In front of the hotel is a gas station and a Burger King which I would suggest to stay away from the Burger King. My room was reasonably clean except the tub. At breakfast had no fruit which is uncommon from the other Best Western where I have stayed. I am planning to stay there again hopefully it will be a better stay

"A Nice Quiet Stay"

4
25/12/2017

This is a very nice and well kept up motel. It's just off I-95 and has a gas station convenience store right out by the road along with a few fast food places. The hotel staff was outstanding and the rooms were very neat and clean. We will probably stay here again and recommend it to travelers looking for quality and value !

"Can't go wrong"

5
23/12/2017

Property in and out very nice, staff very good, good clean room,matress very comfortable, exercise equipment good condition , (make your own waffles) got to love it! Parking lot surveillance good (this is very important to me).

"good place to stay"

5
23/12/2017

This was the first time at this Best Western, but I have stayed at numerous Best Westerns. This one lived up to expectations; clean, comfortable rooms, helpful staff and nice breakfast. only drawback is only fast food restaurants in the immediate area.

"Christmas Trip to Florida"

4
21/12/2017

Our experience was good. We selected this hotel as we were ending our drive for the day. We did not have a reservation and the hotel personal were very helpful. The rooms were nice, the other areas were also nice. We would stay again when traveling to FL.

"Yulee is a great place"

4
18/12/2017

Great value for your dollar. Friendly staff and clean rooms. Breakfast was good but, would have liked to seen some more healthier options. SPA was not working. Fitness room was clean and well maintained.

"Best Western Plus First Coast Inn & Suites"

5
14/12/2017

This is a great hotel, just off I-95. We had to stay 2 nights due to car problems. The staff is great, the hotel is very nice and clean. The rooms are well laid out and very comfortable. Also, the breakfast room was very good and the food good. Would definitely stay there again.

"Overnight stay"

5
13/12/2017

Great overall experience, breakfast was great, night auditor was great, she went out of her way to be kind and satisfying, rooms were very clean, very quiet hotel, no door slamming all night which is great for a change! I recommend this hotel !

"Nice!"

5
09/12/2017

I could not have picked a better place to stay. Great location. My vehicle and me were safe. The breakfast was very good. And the place was classy I thought. The only problem was the Direct TV receiver freezing up. It was a small box mounted on the back of the entertainment center, which I reset by unplugging and it was then good to go. If you smoke, ask for a room near the side doors and there are several smoking areas. I'm country and not picky, but I always had a good stay at all Best Western I have stayed at. This was no different. Nice place!

"Great place at a reasonable price"

5
06/12/2017

We had a wonderful stay. Lovely hotel, nice people, clean, lots of amenities, including a delicious breakfast. We stayed 3 nights. On the third morning, the tip jar was gone in the dining room. We asked why and were told that someone had complained about it, so management removed it. I hope they return it. That essentially reduces the income of the dining room attendant. Not fair, when most hotels like this have tip jars. We left a tip anyway.

"Nice"

3
06/12/2017

Nice, updated hotel, but the current state of the road and construction makes coming and going difficult. Lack of nearby restaurants other than fast food was disappointing. Employees and cleanliness a plus.

"Best Western Yulee Florida"

5
03/12/2017

This hotel sits just off the major highway thru the area. It was the PERFECT location because the Jacksonville airport is just a few miles away. The hotel is very clean and appearance is great from the outside and the inside. The room was clean (and I am pretty picky about this) and the decor was updated. We did eat breakfast and although it is the commonly found (cereal, etc) items there was some hot food. We are satisfied with the BW brand for our price range and especially this location makes this an overwhelmingly good choice of brands!

"Good stay"

5
27/11/2017

We stayed four nights visiting family over the Thanksgiving holiday weekend. Very friendly, welcoming, infomative check in. Room was clean, bed was comfortable, breakfast was hot with various choices. Dining area kept very clean, and check out was quick and simple. We were very satisfied with our stay. I never noticed any dog or musty odor, I never saw a flea or bedbug. The hallways at night smelled a little like nachos because I think they leave them out for the guests in the evening, as we passed a gentleman in the hall with some. But it wasn't unpleasant at all. There is construction going on the road that the hotel is on, that was probably the worst part, and it was not too bad.

"Better than some; great for dogs"

3
24/11/2017

We picked this as it had a reasonable dog rate of $20/night. The room was decent. I didn't get the heeby jeebies when getting in the bed. A few Clorox wipes or cleaning spray to the inside door frames and places on the wall would make this room go from decent to pretty dang good. So what I'm saying is there were places I chose not to look at too long if you know what I mean. Room temp was nice, bed was comfortable and breakfast was pretty good. I'd probably stay here again but likely only if I had our dog. For the rate, it's worth it.

"Dirty room."

3
13/11/2017

When we arrived there were tags lying in bedspread that someone had pulled off their clothes. It was very late and we had to get up early for a medical procedure. Told staff next evening and he acted as if it was no big deal. Then there was hair in the shower also. Was told it had a spa when I called a few days before to check reservation and sign was first thing I saw when walking in that it was out of service. Lady said it had been down quite some time she thought. That was after I waited over 5 minutes to check in. Im standing there calling and saying Hello looking like an idiot and there's no note , no nothing saying she was gone or would be back.

"Pleasant experience!"

5
10/11/2017

We always stay here. It's well kept, clean and the staff very friendly and caring. We have a dog and the "petville" rooms are always clean with no doggie odor, etc. They have excellent breakfast, which is an added plus??

"Modern clean and comfortable hotel"

5
09/11/2017

This hotel was recommended by the staff at the Florida welcome center and they were correct. It was quite new and the check in service was excellent. The room was pet free and of course smoke free. The bed was very comfortable and the suite was very clean. A hotel worth recommending to all travellers.

"Good stop along the way"

4
08/11/2017

We had a restful night in a nice room and a hot breakfast at the Yulee, FL Best Western Plus; then back on the road! The entire staff encountered were friendly, efficient, knowledgeable and helpful. The only criticism I would give of this hotel is there was a less than pleasant odor when the air conditioner was not on. I think it was from outside the hotel which of course there is not anything the hotel can do about it.

"Homeward Bound"

5
06/11/2017

We've been staying at this location for the past couple of years as our halfway home stay over from Key West. We stay here too when we cruise out of Jacksonville. Very convenient and always a friendly and accommodating to us.....THANKS!!!!!!

"Quality hotel"

4
04/11/2017

I have stayed here while on business in the area. Very convenient to get to from interstate. Friendly professional staff. Free breakfast is a real hot breakfast. Rooms are comfortable and clean. Close to restaurants and shopping.

"Excellent hotel - VERY clean and bright!"

4
30/10/2017

We have stayed at several BW's recently and this one is just excellent. Super clean and very new. It has really nicely appointed rooms and the beds were very comfortable. The breakfast was better (and offered more items) than other BW's we've stayed in and we would definitely stay here again.

"Traveling "

5
27/10/2017

This Best Western is the best that we have ever stayed at.The service at the front desk was excellent.The room was clean neat and the maid took some time in decorating the towels as if it was a resort.The breakfast was an actual breakfast not an continental breakfast.The rate was by far competitive to the competition for apple for apple.I would definitely recommend this hotel!

"Satisfaction"

5
27/10/2017

Great place to stay clean well kept. Courteous knowlegable staff. Would definitely stay again and recommend.We drove 18 hours and found them on the fiy very happy we did. Good breakfast as well. Comfortable bed.

"Nicest BW I've stayed in"

5
24/10/2017

This was, by far, the nicest BW I've stayed in. Very attractive hotel, great location near I-75, quiet, pet friendly, helpful staff. I'd recommend this hotel any day to anyone traveling in NE Florida.

"Yulee FL"

5
22/10/2017

Wonderful place to stay for leisure, business and families. Lots amenities for a great price. Pleasant and attentive staff. Activites for families in local area and lots of restaurants to chose from for eating. Breakfast at hotel was wonderful and very filling.

"first stop"

4
21/10/2017

Convenient place to rest after a long drive. crossing the state line when tired. Staff was very helpful and friendly. I would definitely consider staying there whenever I travel to Jacksonville, which is always busy.

"Moldy room"

3
08/10/2017

I can't give a full review as I did not actually stay all night. I made a three night reservation to spend time with my grandson. Upon arriving and checking in, our room smelled moldy and damp. I told the front desk and she told me there were no other rooms to move me to, and then offered to spray febreeze in my room. I said I could try it, and then she just handed me the bottle. Upon returning to the room, I thought how rude! The smell was overwhelming, mold causes sickness and allergies, a little febreeze won't help. I went across the street to Holiday Inn express, which was not much better. Yulee is not the place to stay!

"Hurricane Evacuation"

5
06/10/2017

We have stayed for the past 2 years during Hurricane Matthew and Irma and could not have been more pleased. Sherry and Susan at the front desk and Sheyli, Angelica and Jr in housekeeping, could not have been more accommodating. It's our go to place when evacuations are ordered!

"Best Western should be ashamed"

1
21/09/2017

I generally like Best Westerns when I am on the road. This one was God awful. The guy who checked us in was barely ever at the front desk. I found him texting on his phone in a back room. Our room smelled and you could hear everything in the hall. Worst of all the beds were barely made, and there were hairs(lots of them in the bathtub). Hopefully Best Western cleans up their act. I would sleep in my car instead of staying at this place again. One good thing was the breakfast lady was very friendly, and it is right f the highway.

Rebecca O, Director of Sales at Best Western Plus First Coast Inn & Suites, responded to this review
Dear Guest, We are saddened to hear that your stay was anything but exceptional. Our staff take pride in the hotel and management has reviewed your concerns and taken preventative measures. All housekeepers have been trained to make sure all guest rooms are cleaned to the highest standards. The hotel has is a 100% non smoking property. We guarantee a clean and satisfactory stay for all guests. We were recently awarded the prestigious AAA, 3 diamond designation that proves that we have a clean and safe hotel. We hope that you will give us another chance to serve up true "Southern Hospitality" that you will enjoy.

"Not up to par with Best Western quality!"

3
17/09/2017

I want to start off by saying I like Best Westerns when traveling, I consider them to be above average and get the best value for the rate. That being said, this one failed miserably. For a mid-range hotel it was more like a Knight's Inn or Motel 6! This is a pet friendly hotel, for the life of me I can't understand why hotels do not provide carpet free rooms for travelers with pets. Odor, dander and accidents are much easier to control in a room with tile flooring. I don't usually travel with my pets, but this was during a hurricane evacuation so I had no choice. I paid extra for my pet although I am not sure what that goes towards. I am glad to see more hotels offering pet accommodations but I think the 'design team' needs to take into consideration some factors of traveling with animals. This particular BW was rather disappointing.

hb723, General Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Dear Guest, I greatly appreciate staying and reviewing our hotel. As you mentioned, we are Pet friendly hotel and we actually have eight designated pet rooms with hardwood floor located on ground floor. These rooms are specially designed for travelers with pets. However due to a hurricane evacuation, we made exception and allowed guests like you to bring their pets with them. We must had over 30 rooms which were occupied by guest with their pets. Under the circumstances, we were not able to provide everyone our pet friendly room. During the hurricane, our hotel was operating with very limited resources and I do apologize for any inconvenience. Hope you consider staying with us in future. Sincerely, Hitesh Bhakta General Manager

"2 night Irma storm stay"

4
16/09/2017

Room was great overall. We had the suite, comes with a couch folds out to a bed and extra chair with ottoman. Only downer was the couch cushions were thin saggy sitting in a pothole. Firm foam needed. In the photo King bed, chair and ottoman behind me large tv left on top of dresser, desk chair combo, very nice bathroom lots of counter space. Closet and suitcase stand.

"Excellent"

5
05/09/2017

Wonderful place to stay. Convenient to I95, close to Fernandina Beach but better price than on beach. Great breakfast with hot items. Clean, comfortable rooms & beds. Enjoyed the pool & hot tub. Would definitely stay again.

"Worth staying"

5
04/09/2017

I picked this hotel with a coupon book. I got a good rate and the features of the hotel definitely made it worthwhile. The hotel is pretty new. It has an outdoor pool and whirlpool. It is right off the interstate. So, if you are travelling through, it is a good place to stay on the way.

"This is one great place to stay"

5
03/09/2017

This BW is EXCELLENT in all respects. Buffet breakfast was great, scrampled eggs with cheese, real home fries, and tender tasty sausage patty in addition to the waffles and all other items. I was only there one night on this trip but plan to stay on my way back home.

"My Stay"

5
30/08/2017

It has been awhile since I have needed a motel room. I found Best Western on line for my first stay. I had to return with my son this past week. It was supposed to be one night but plans changed and we had to stay another night. The staff made us welcome even though we did not reserve a room. I really enjoyed my time there.

"Great Hotel for Visiting Amelia Island"

5
11/08/2017

We stopped here on our way home to check out Amelia Island and the hotel on the Island were very expensive. This was a great find! Pleasant staff, nice outdoor pool, quiet hotel, clean and comfortable. Great value! Will definitely stay here again!

"staff was great and very helpful. Overall was super clean, safe and pleasant stay."

5
04/08/2017

Can't say enough positive things about our stay here! Staff was friendly and accommodating, the grounds were kept up, the rooms were super clean and the breakfast was always fresh hot and full of all items.

"Great value,"

4
31/07/2017

Hotel was clean, quiet and affordable. Amenities are excellent. Would recommend a quieter air conditioning unit. Overall a very nice hotel. We'll be staying there again as we travel up & down East coast.

"Great Value!!"

5
30/07/2017

Clean rooms, good breakfast, free Wi-Fi, nice pool. My wife and I spent two nights at this Best Western and really enjoyed our stay. Friendly staff as well. In the future we may attempt to stay at other BW's.

"Keep looking for a hotel"

2
25/07/2017

Was charged a checkout for a rollaway bed but was not told of the charge when I requested it. Found an empty vodka bottle in the room making me wonder if it was properly cleaned before we checked in. When it came time to users shower.....there is no water pressure so good luck being a female and having to wash your hair!

BestWesternHotels, Corporate at Best Western Plus First Coast Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Thought it was very good "

4
15/07/2017

I was pleasantly surprised with everything for how relatively inexpensive the room was. Clean, updated, no funny odors, it was just great for the family for the night. The hotel is very dog friendly, seems like everyone had a dog here. Dogs bark, so if that bothers you, be advised you'll be woken up early by it.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you so much for your kind words detailing your recent stay with us! We are all so pleased that you enjoyed your visit and we hope that you will remember us the next time you are in the area. Happy travels to you! Rebecca Odom Guest Services Manager

"Best Western as its "Best""

5
12/07/2017

This hotel was awesome inside and out, updated and spacious rooms,comfortable beds. The location was very convenient and away from heavy traffic area. There was a very nice pool, hot-tub, near the woods. Breakfast was top notch, waffles, pancakes, sausages, fruits, everything, lots of choices. This was one of the best hotels of Best Western Brand and we will come back again. Highly recommend for any family who travels with kids. Great customers service from the front desk at Check in and Check out. Two ladies that worked Friday afternoon and Monday morning were very helpful and professional. We Will be back for next tennis tournament.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Your review just made our day. Thank you for choosing our hotel and for posting these very kind remarks about our facility and especially our staff. As you can tell, we all work very hard to insure our guest enjoy their visit. Thank you again and please come back soon. At your service, Rebecca Odom

"Nice Place"

4
03/07/2017

On our way home from NC we stopped at this BW because I'm a Rewards member and I get a better rate. We asked for a double queen size bed on a higher floor and they honored my request. The hotel is off I-95 located about 8 miles from Fernandina Beach & Amelia Island. The room was spacious and the beds were very comfortable. My only complaint was the breakfast area was very small for the size of the hotel. One morning people had to eat their breakfast in the lobby because no tables were available. But the breakfast was very good, they served pre made 1 egg & cheese omelets, sausage patties & home fries. All in all it was an enjoyable stay and would stay there again if we were ever in the area.

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom

"Great stay"

5
26/06/2017

Last minute stop with no reservations, right in and no delays! Family loved the suite, 2 TVs, great beds and all very clean! Breakfast was great and everyone could meet their own dietary needs. Did not try the pool but other guests appeared to be having a great time around and in the pool!

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon!

"OK but needs a lot of TLC"

3
26/06/2017

Good space in room but very worn and needs some revamping. Spread and couch were gross (spots and worn out). Bathroom was very clean and spacious. A little over priced for the quality. I can usually count on Best Western but I was a bit disappointed by this one. Breakfast was good and the gal taking care of it was great!

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
I want to offer my deepest apology that we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff. We are sorry that we failed to meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure our guests have an enjoyable stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to show you the southern hospitality that we are so famous for. Rebecca Odom

"Disappointed"

3
14/06/2017

We were supposed to get two queen beds. If they were queen beds,they were the smallest I ever slept in. There were about 5 or 6 people smoking and talking outside our until about 10:00. Would not recommend for a good nights sleep.

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
I want to offer my deepest apology that we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff. We are sorry that we failed to meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure our guests have an enjoyable stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to show you the southern hospitality that we are so famous for. Rebecca Odom

"Pleasant Second Stay"

4
12/06/2017

Pleasant staff, decent hot breakfast with multiple selections, comfortable bed, clean room, convenient location right off I-95, couldn't hear a lot of noise from the hallway or other rooms (even though the inn was full all 3 nights of our stay). Price was much better than we could get at the beaches, yet didn't take too long to get there. Pillows are comfortable but kind of small. Asked for a couple additional pillows, which were gladly given to us. The air conditioner is kind of loud, but works very well. We have stayed here before and will probably end up here again.

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"Pleasantly suprised"

5
04/06/2017

This stay was very nice and the place seems to have thought of everything to make your stay pleasant. The room was nice, quite, and bed comfortable. The breakfast was one of the best I have had with the exception of high end chains. Well done to the staff.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you so much for your kind words detailing your recent stay with us! We are all so pleased that you enjoyed your visit and we hope that you will remember us the next time you are in the area. Happy travels to you! Rebecca Odom Guest Services Manager

"Pet-friendly"

5
02/06/2017

Welcoming ALL members of the family is important to us, This property fit the bill for us. The staff were very helpful and welcoming. The room was well-appointed and clean. We had a very comfortable stay.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
We are so glad you chose as your home away from home. It is a delight to read how much you and your fur baby enjoyed your time at our hotel and appreciate you highlighting the key features of our property. Thank you for sharing your experience with fellow reviewers online. We look forward to welcoming you back! Rebecca Odom Guest service Manager

"Best Western"

5
30/05/2017

Great stay in Yulee. This hotel is very nice and conveniently located just off 95. Delicious breakfast too. My only complaint was with sleeping. The room we were in does not have closeable room darkening blinds, so our room was flooded with light from the parking lot all night long. We were only there for 2 nights so it wasn't really worth making a fuss, but this is an easy fix that would make a big difference to a tired traveling guest.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"Good facility in need of a facelift"

3
23/05/2017

A friendly and welcoming check-in clerk and an ample breakfast did not compensate for the overall state of the hotel. This was probably a good place to stay once, but it has deteriorated. The elevator area near the gym smelled of sweat and dirty socks. Our third floor suite had trash under one of the tables and the sofa cushions had been flipped over to conceal tears and stains. The carpets smelled musty. Maintenance was below par with trash in the elevator. The basic structure and "bones" of the place seemed to be fine, but it needs better ongoing maintenance and ultimately a thorough renovation.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"Would recommend"

4
16/05/2017

New, clean nice Rooms very large, furniture nice, fridge coffee, bedding linens new, close to highway, maybe best place to stay in Yulee, 30 minutes to Atlantic and all the beaches, Amelia Island. Nearby food options not very healthy !

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
We appreciate you taking the time to share your great experience with us, and for mentioning the great service our dedicated staff provided you during your stay with us! Please come back and see us again. Rebecca Odom Guest Services Manager

"Good spot "

4
11/05/2017

Stay was good staff very helpful , rooms clean , loud neighbor only draw back but that's not Inn's fault . Would stay again lots of fast food nearby .parking wasn't any problem even with big rig ! Did stop on way back north and results same without the noises

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"Nice pet friendly place outside Fernandina Beach FL"

4
02/05/2017

We were traveling to Florida and stopped here for one night. 14 miles out from Fernandina Beach. Hotel was nice - large rooms. Pet friendly and located close to 95. Bed was comfy. Overall enjoyable stay.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"Tired traveler"

5
02/05/2017

Great sleep and great breakfast. Location was also very optimal and easily accessable. The exterior was tops and proximity to gasoline and food was great. I will definitely put this one on my trip planning next time around,

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
Thank you for taking the time to review the property and we are delighted that you found the property so welcoming. You will just need to come back again soon so you can enjoy the complimentary fresh baked cookies! Hope to see you soon. Rebecca Odom Regional Guest Service Manager

"Good dog-friendly place to stay"

4
22/04/2017

We could find a dog-friendly place to stay in Amelia Island so stayed here for the night. Sets back off of main road so a little hard to see. Fast and friendly check-in. Fresh cookies were available. Large comfortable room. Grassy area and dirt road were good for dog walks. Area was not too exciting for people but is convenient to highway. Our room was by the pool but no problem with noise. We visit this area once a year and will probably stay again.

"Great Hotel"

5
18/04/2017

Great hotel and delicious breakfast!!! Staff are friendly and efficient. Beautiful rooms and comfortable beds! Love the rocking chairs on the porch. Ice machine is convenient on every floor with drink machines.

Rebecca O, Public Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
We are so glad you chose as your home away from home. It is a delight to read how much you enjoyed your time at our hotel and appreciate you highlighting the key features of our property. Thank you for sharing your experience with fellow reviewers online. We look forward to welcoming you back! Rebecca Odom Guest service Manager

"Yulee Hotel"

4
17/04/2017

Good service the staff was friendly. The a/c should have been on when I came into the room but everything else was fine. The food was very very good. The location was great and there were places close to the hotel where I could eat and the breakfast was good and there were many choices available.

Rebecca O, Guest Relations Manager at Best Western Plus First Coast Inn & Suites, responded to this review
We are so glad you chose as your home away from home. It is a delight to read how much you enjoyed your time at our hotel and appreciate you highlighting the key features of our property. Thank you for sharing your experience with fellow reviewers online. We look forward to welcoming you back! Rebecca Odom Guest service Manager

"No sleep bed to hard"

3
10/04/2017

Need bigger breakfast area. Food filled regularly and bed hard as a rock no sleep. Great location off Highway. Make sure switch by door turned on or no bathroom light will not work.Room was clean. The king suite is small not worth extra $.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
I apologize for the challenges you experienced while staying with us, we are diligently following up with every guest challenge, for a better guest experience. I would like to get a few more details from you concerning your experience. Please feel free to contact us at your convenience to discuss the issues you encountered during your stay. At your service, Rebecca Odom Guest Services Manager

"GR8T VALUE"

5
08/04/2017

Good price, clean, comfortable bed, descent breakfast (even considering the snow birds stealing utensils, plates, cups, and carrying out enough food for lunch and dinner) HELP keep selection and quality of food items by confronting people who excessively steal items from a complimentary breakfast!!!!

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for taking the time to review the property and we are delighted that you found the property so welcoming. You will just need to come back again soon so you can enjoy the complimentary fresh baked cookies! Hope to see you soon. Rebecca Odom Regional Guest Service Manager

"Good Property/Pricey For the Location"

4
05/04/2017

The physical property is definitely 4*. Large rooms with desk, easy chair,fridge,micro,coffee maker. WiFi. Good size bathroom. Outdoor pool and grill. PM they offer nachos,dip, chese and cookies. Expanded continental breakfast but the worst OJ we have ever tasted. Tang would be an improvement. At check in a credit card required even though I had prepaid. At check out a hassle to get statement showing a zero balance. Finally had to do it manually. Nearest stores , regular restaurant in Yulee about five miles away. Immediate area fast food and gas stations. Paid $91 via Priceline Express. I'd try KIngsland ,Ga. Ten miles away and probably 25+% cheaper.

Rebecca O, Public Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"Right off the freeway so easy on and off if you just want to spend the night and pet friendly."

3
30/03/2017

Reasonably priced with clean rooms. Real eggs are used for breakfast so a plus there and all staff that we spoke to were friendly and helpful. Pet friendly and this was a must for us as we had a pet this time around. This is a great staging point for the long drive back to New England as there is no traffic you have to deal with in getting on or off the freeway. While just the usual

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager

"This will be our hotell each time we visit family"

5
27/03/2017

This hotel is very convenient to I-95. It a bright, cheerful facility with helpful, personable staff. Our room was clean and fresh with a large, well supplied handicap bathroom. We had plenty of fluffy towels and a shower bench designed for wheelchair transfer. Fortunately, that was not needed, but it was available. Our room had two queen beds with plenty of pillows that were real pillows, not the things that turned into pancakes when you laid your head on them. Our room was on the second floor and I was initially very concerned but there is an elevator that was located close by our parking spot. The room is equipped with a desk, WiFi, television, microwave and refrigerator and an in-room coffee maker. After a long day of being with a very active family, it was so relaxing to come to a quiet,a comfortable room. The room was quiet, no traffic noises, no noises from other quests either. The beds were wonderful! For the first time in a while, I woke with no aggravation of my arthritis. If I could have crammed those mattress into my purse or suitcase, I would have smuggled them home. Sunday morning we had a hot breakfast that was truly a breakfast - sausage, eggs, waffles and more. This is our go to place when we visit the younger generation from now on. Thank you Best Western Plus in

Rebecca O, Public Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to write a review based on your recent stay with us. We are pleased to hear that you were satisfied with your stay, and that you found our establishment to be clean, and that your guest room was spacious and comfortable. We know that traveling can be very draining, especially with a larger family, happy to provide all of you with an excellent night's stay. We look forward to seeing you next time you are in the area. Best Regards,

"Traveling through"

4
25/11/2016

Nice people, it's off the highway and I just couldn't drive to SC anymore. I was tired. They had snacks of warm cookies and nachos with cheese and jalapeños on the side. My room was comfortable and I would stay there again. You can become a best western member and receive a discount. They had breakfast in the morning and it's a smaller Best Western.

"Very nice for an "Off-the-Interstate" Property"

4
23/11/2016

Nice amenities. Nice Pool/Hot Tub area. I thought a fairly priced value. Staff was pleasant and professional. The coffee availability and brand could be updated and improved upon, though. Otherwise, I will stay there again.

"Returned my tablet"

5
19/11/2016

This is a very nice hotel that is convenient to Rt. 301 & I 10. The nachos and cookies in the evening saved us from having to go out. And the breakfast in the morning was very good. I enjoyed the waffles. I forgot my tablet in the room. I called and asked about it the next day and they promptly mailed it to me, Thanks so much to the staff.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
I'm so glad you enjoyed your recent stay with us and I'm glad we could deliver your tablet to you in a timely manner. I'll be sure to share your kind words with our staff!

"Very Pleasant Surprise"

4
15/11/2016

We travel to Jacksonville every year for annual GA/FL game. Usually stay at a condo on the beach. This year we were unable to make reservations early due to sickness in our family and not sure if we would even be going to Florida this year. Once things cleared up enough, we were anxious to find a nice place to stay. We booked at this Best Western. What a very pleasant surprise. It was very quite. Our room was perfect for the 2 of us. The staff was friendly and helpful. Breakfast was better than most hotel buffets. We will be returning to this Best Western Plus on our annual trips. Very nice.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We appreciate that out of all the other hotel properties that you chose us as your home away from home! It means so much to our staff that you enjoyed your stay. Please visit us again soon!

"Perfect Stop on the way to Florida"

5
12/11/2016

We cancelled a room in Savannah, after inspecting the hotel we had reserved and decided to push on for a few hours and find another place that would accept us and our Springer Spaniel. We were delighted to find this hotel, right off 95. It was nicely decorated, very clean, had a microwave and refrigerator in the room. It included a very nice breakfast and newspaper in a lovely dining area in the reasonable rate. We arrived too late for cocktail hour amenities. I did see a fitness center, but we did not use it. For someone driving to Florida or who has business near Jacksonville, or needs an almost apartment like room---this place fits the bill. All the employees were also very professional and helpful. Couldn't ask for anything more. They even mailed a back brace I had forgotten in the closet!

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
thank you for your detailed review. We work hard to make sure our guests have a wonderful stay and experience true southern hospitality at its best! We look forward to seeing you on your return visit!

"Nice for the money"

4
10/11/2016

Hotel is a little older but still nice.WiFi worked well which is always nice. Staff was very friendly, the ac was pretty loud, and breakfast wasn't bad. it's only about 20 minutes from Amelia island and Ferdinand Beach.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for your recent review of our property. We have a wonderful staff who are dedicated to making our guests needs are not only met, but surpassed! We thank you for your kind words and we cant wait to see you on your next visit.

"very nice place"

5
06/11/2016

The hotel is just off of i-95, behind some restauraunts, it was quiet, the breakfast was fair, the bed was good except for the pillows they were so fluffy when you put your head on it , it disappeared. the room itself was beautiful. the wooden stairs at the front was the centerpiece of the hotel. Suprisingly quiet due to the trees blocking the sound.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We truly appreciate your kind words. I am so glad you enjoyed your stay, and I hope you visit u again soon. Next time be sure to try our fresh baked cookies and our 24 hour coffee bar.

"Great lodging in Yulee Florida"

5
05/11/2016

If you are looking for lodging in the area of Amelia Island, look no further..This motel is exactly what you are looking for..It has everything you need, and it is close enough to everything in the area..And when you think of price for all the ammenities and a continental ( full) breakfast thrown in, my friend, you are the winner.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
thank you so much for taking the time to review our property on your recent visit. We realize there are plenty of lodging options in the area and we appreciate that you chose us as you home away from home. We look forward to your return visit.

"Good choice in Yulee, FL."

4
05/11/2016

Pleasant, helpful receptionist. Complimentary evening Nacho/cheese/salsa bar. Well appointed clean rooms with a good television and excellent satellite programming.Very nice breakfast with cheese omelettes, sausage and home fried potatoes. Only negative..somewhat soiled first floor hall carpet. Easy on/off I-95. Recommended.

"Highly recommended"

5
05/11/2016

We found this hotel excellent in every respect. Inside corridors to the rooms, and efficient elevator to the upper floors. The good AC/heater system has easy controls on the wall. The separate computer + printer room was very professional.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for such a glowing review of our Hotel! I'm very glad you took advantage of our business center, created for our guests convenience. Be sure to take advantage of our fresh baked cookies and 24 hour Coffee bar during your next stay. We look forward to seeing you again!

"Cozy Beds"

4
28/10/2016

I really enjoyed staying the night. The location is convenient---close to restaurants and convenience stores and Interstate 95. The bed was comfy. The entire hotel was beautiful and very clean. Our two cats were welcomed at a small fee. The food wasn't as good as I expected at breakfast but the free cookie and nachos in the evening were yummy.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for the kind words. I really appreciate you taking the time to write a review on or property. Our staff works hard to make sure our guests have a great stay every time they visit us. I am so glad you enjoyed our fresh baked cookies, and the nacho social as well. I am sorry that your breakfast was not up to your expectations, We do have a wide variety of items to choose from at breakfast, but we are always open to guest suggestions. We look forward to your next visit.

"Good value"

4
27/10/2016

Clean beds and showers, little high mileage but not bad. My gauge of a good hotel room is how clean and comfortable the beds are and they were great. It's a pet friendly property and we did hear a dog or two but when it came to bed time, it was quiet. Id recommend it.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
I'm glad you found our property and staff to be great! that's what we like to hear!!! Thank you so much for your kind words and we look forward to your return visit.

"Grave Disappointment"

2
26/10/2016

Driving from the north to the south I stayed in best Western plus every stop of the trip. Being very satisfied I decided to stay at the best Western plus in Yulee. It is definitely not a best Western plus even though they say it is. The breakfast was very meager and poorly presented. The room was fair and if you like using a bath towel that's maybe the size of a dishtowel then you would be satisfied. This was a very poor example of a best Western plus. It is just a regular average or mediocre motel. I believe the people from the organization should visit this motel and re-rate it since saying it is a Best Western plus motel is very very misleading.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
I would like to apologize that your stay was not up to your expectations. We strive hard to make sure our guests are comfortable during their time with us. We appreciate your detailed review, and I can promise that I will share it with our staff so that they can learn from this. Please remember us on your next visit to our area. I hope you were able to enjoy your spacious room, nacho social, yummy cookies, and hot fresh coffee bar.

"Help staff"

4
25/10/2016

I thought I had lost my custom Yeti cup and the staff retrieved it from outside of my door. It nice to know that there is still honest people in this world. The room had a odor in it when you first walk in. I always carry a can of air freshener for that very reason.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
I'm so glad our staff found your Yeti cup. We are blessed with an honest dependable hard working staff. Please visit us again soon.

"Excellent Roadside Property"

5
25/10/2016

Had to stop for the night on our roadtrip home and was hoping to find decent accomodations for the night that wasn't too expensive. This property was clean and fresh with friendly staff, nice room decor and a decent free breakfast including eggs, meat, potatoes along with the usual starches. I would stay here again.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for your recent review of our property. I cant wait to share your kind words with our staff. I look forward to seeing you on your next visit to our area. Next time try our fresh baked cookies. they are amazing with a fresh cup of lemonade.

"Great Staff"

4
24/10/2016

Enjoyed stay - beds were great - breakfast not bad Good location - plenty of placed near hotel - weather was wonderful - mosquito's bothered us some had to use spray to get them out of the inside of the car and a lot around the outside of hotel but some of that comes from the Hurricane Matthew

"I won't stay here again"

3
20/10/2016

The hotel is behind a gas station. The guy at the desk was nice. When I checked into the room, it smelled so terrible I went back to the desk to complain. Again, the guy at the desk was very nice. He offered to upgrade me but I had already unpacked all my things. (Stupid I know.) He gave me febreeze to spray and that helped a little. The room was fine but I was on the ground floor and the outside light was basically shining into my room. Even with both curtains pulled, it was so bright I could barely sleep. The bathroom had been recently updated and looked very nice and clean. The hotel was ok I guess, but I wasn't comfortable there so I won't stay again.

"Great Hotel-Great value"

5
16/10/2016

This hotel is clean, modern and has great service and is a great value!!! I always stay here when I pass through from South Florida. Great Hotel-Great Location is great right off 95!!!!! I compare this to a Courtyard hotel!!

""Old South" replicated"

5
03/10/2016

Great accommodations. Our first time here, but not likely our last! This places looks brand new, but is decorated in the style of the old south. Veranda across the front with rocking chairs to enjoy the evening breezes. Inside, the lobby is breath-taking. Dominated by a dark wood bannister stairway to the second floor (there is also an elevator), and the look of an old plantation library. In fact, there is a small "lending library" for the guests, and a book drop to return the books. Staff pleasant, helpful and knowledgeable. Rooms not huge, but comfortable. We require handicapped accessibility, and all the needs were met: raised toilet, grab bars in appropriate places, roll-in shower with a shower chair (this was not as sturdy as we would prefer, but it sufficed.) Hot breakfast, coffee pot, microwave, refrigerator w/freezer. Recommend!

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for taking the time to give us such a wonderful and detailed review. It means so much to us that you enjoyed your stay. We work hard to make sure our guests have all the comforts of home. We look forward to your return visit, and I promise the next visit will be just as perfect as your last. Also don't forget to try our fresh baked cookies in the afternoon.

"Great Overnite!!"

5
30/09/2016

Best place to stay off of I-95..Clean, Friendly Staff and pool and hot tub are great!! Breakfast was very good, many choices and TV in breakfast room, so you don't miss the morning news. also their coffee is very good and strong.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for letting us know how you enjoyed your stay. We pride ourselves on our friendly staff and lovely hotel property- Also happy to hear the the room was comfortable and the breakfast selections were to your liking; it is the most important meal of the day, after all. :)

"Warm and inviting"

5
27/09/2016

We visted Amelia in April. We stayed in Yulee. The room was wonderful. The beds were comfortable. Good location next two restaurants and gas stations. They also offered home made cookies and popcorn. They had lemonade cold and ready. Totally comfortable stay.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Fernindenia visit made cheap"

5
18/09/2016

We were visiting fernidenia for the weekend saved money by staying here. Great place to stay great staff and nice breakfast also had cookies and nachos in the afternoon. It was a great stay will come back. Cheaper than staying on the beach and only 15 minutes away from fernidenia.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Great stop over night!"

5
08/09/2016

We stayed here on our way down to Daytona Beach. The chicken was very easy staff was friendly, the room was very spacious as well as the bathroom. The bed was very comfortable and it was a quiet location. The breakfast had great choices from eggs and sausage two waffles and cereals as well as oatmeal. Would definitely stay here again.

Rebecca O, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

"Comfortable Stay, and the Kids liked it!"

4
05/09/2016

The grounds were kempt, and the staff was friendly and helpful. They have a salt water system for the pool, which is really nice for those with sensitive skin. Our room was quite spacious and setup well. Unfortunately, we were close to the elevator, and it was highly trafficked by loud inconsiderate guests. The breakfast has hot and cold selections, and was standard for a hotel. Overall it was a good visit.

"nice time"

4
04/09/2016

Overnighter before a long trip up north. Breakfast was typical for hot / cold buffet. A bit overpriced. this was our first night of 3 different stops, other hotels offered a nicer breakfast. Beds and room were comfy.

"Comfortable Stay"

4
23/08/2016

We had the king suite. The bed was so comfortable, I wish I had it at my house! Firm but not rock hard. The room was clean, bathroom was nice. Breakfast is the usual, not outstanding but still good & filling. Pool was small but was clean. Hot tub was tiny, didn't get in bc someone was in there but it looked clean as well. Our destination was Amelia Island. Memorial day weekend so no vacancies on island, this was the closest,about 20 min drive so no complaints. Would stay here again. Clerks were friendly.

"Stay was great!"

4
18/08/2016

This hotel was clean and the staff were pleasant. The breakfast was good and had a good selection of food. Beds were comfy. We had a great stay. Wi Fi worked well also. I saw that they had a fitness center but we arrived late and left early so we didn't use it. Check in and out was easy as well. I would definitely stay again.

"Worst hotel experience of my life."

1
14/08/2016

Upon arriving at the Best Western my father and I waited at the front desk for about 5 minutes until the receptionist on duty who was watching football in the lobby finally realized that we were there. Once we finally did check in and enter our room the first thing we noticed was how extremely hot the room was. We checked the thermostat to see that it wasn't working. We called the front desk and they sent a maintenance man who replaced the batteries which seemed to fix the issue. We also noticed that the towels in the bathroom that were supposed to be fresh had brown stains on them. Later on in the night my father and I lied down to go to sleep early since we had to be up really early the next day. Unfortunately after my father had fallen asleep the thermostat once again stopped working and the room quickly rose to a extremely hot temperature making it impossible for me to fall asleep. I tried to fiddle with it myself to no avail. I went down to the front desk to ask the receptionist what could be done. I explained to him that I did not want to wake my father so no one could enter the room. The maintenance man who "fixed" the thermostat earlier had simply yanked it off of the wall and took it to repair, so I explained that I could bring the thermostat down to the front desk myself, but after the receptionist left for twenty minutes to call the manager and maintenance man he told me that they would not want me to be responsible for any damage done to the already broken thermostat. At this point I had waited for the receptionist for about 25 minutes and it was around 11:45 at this point and I had to be up at 5 the next day. I stood at the front desk all this time for him to tell me that all they could do was give me a discounted room for 70$. I asked the young man to explain to me why I should pay more because they gave me a defective room to which he had no response other than to apologize. I asked the receptionist if I could please have the manager's number and he responded by telling me that it was not available to him even though he told me he had just called him to see what they would be able to do for me. Easily the worst hotel experience I have ever had and also some of the worst customer service I have received from any industry. Please do yourself a favor and do not stay at this outdated terribly run excuse for a motel.

"Pleasant Short Stay"

5
08/08/2016

The hotel appears to be fairly new and, as such, shows pretty impressively. Not a scenic location right off of I-95 but is a short 15 minute drive east to Amelia Island and Fernandina Beach. Also, easy off and on to I-95. Staff was friendly and helpful. Cookies every evening with evening social hours every weekday. Breakfast was okay...pretty standard. Internet service in our room was adequate though a bit slow at times. We'd certainly stay again if in the area.

"A pleasant stay!"

5
29/07/2016

This was our first time in a BW Plus. There were some complications with our check-in but the young man at the desk was a big help. There were fresh cookies, nachos lemonade for the guests in the lobby. Nice.Our room was large and nicely decorated. The bed and pillows were perfect. The bathroom was nice until you looked in the corners and saw dirt and grime. There is no excuse. The breakfast was very nice. The breakfast are is very cramped. Overall. A great place.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for taking the time to let us know how much you enjoyed your recent stay with us. We are pleased to hear that you appreciated our fresh baked cookies, nachos and lemonade in the lobby, and that you were more than satisfied by our complimentary breakfast selections. We are also happy to know that you found your guest room to be comfortable and inviting. We are sorry, however, that you found some areas in your bathroom that you felt were not so clean, and that there was some trouble during your check-in process. We are also sorry that you found our breakfast room to be somewhat crowded. We hope that in spite of this, you would consider staying with us again if you pass our way. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast

"Good quality at affordable price"

4
26/07/2016

For the price the accommodations were nice enough, clean and comfortable at a convenient location. Quiet secure rooms and area, good breakfast selection, a number of restaurants and local sites/activities for 'see n do' or explore within a short driveing distance. Biggest down side was the bed pillows and very heavy comforter on bed,,,either just a sheet or sheet plus what felt like 30 lb comforter! Other than that, all was good

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello, and thanks so much for writing a review based on your recent experience with us. We are pleased to know that you were satisfied overall with your stay, and that you found our hotel to be quiet and you felt safe here. We are also happy to hear that your guest room was clean and comfortable, that you appreciated our proximity to local restaurants and attractions, and that you enjoyed our complimentary breakfast selections. We are sorry to hear that you did not like our pillows and the heavy comforters on the beds. We will take your concerns into consideration, and we appreciate your honesty. We hope that you would consider staying with us again if you are ever in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast

"Double check your bill at check out !"

2
25/07/2016

I was over charged for one night of my stay, and then told I got makeup on 3-4 wash clothes and was being charged for replacing them. The air didnt cool properly, the bathroom sink backed up, the door entrance light was burnt out, and it is a pet friendly motel, which I love pets but would like to have known this up-front so that I could have requeste a "non- pet room..... the staff were great except for the one person I delt with at time of check out who over charged me for a night stay...

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello, and thank you for taking the time to provide us with valuable feedback concerning your recent stay with us. We are sorry to hear that you were not completely satisfied with your visit; specifically with your being charged for some of the washcloths you had used, and that you felt that you had been overcharged for one of the nights of your stay. We are also sorry that your air conditioner in your room did not work properly, and that the door entrance light was not working in your room. We are glad that you felt that the majority of our staff was friendly and welcoming, however. We apologize again for the fact that your stay was not the best, and we thank you for bringing your concerns to our attention. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast

"A place with character"

4
23/07/2016

I loved this place for a 2 night stay. We got a decent rate and we were visiting friends near by. Staff friendly, pool area was good and couldn't complain. I guess this is a kind of truck stop area but it seems to be a newish hotel. Staff were nice and helpful and I would definitely stay again.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for taking the time to write a review based on your recent experience with us. We are so pleased to know that you enjoyed your visit overall, and that you found our staff to be friendly and accommodating. We are also glad that you enjoyed the use of our pool during your stay, and that you would recommend our hotel to others. We look forward to seeing you again if you ever pass our way. Happy travels. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast

"Great Stay"

5
19/07/2016

Customer friendly, staff very helpful, safe area to spend the night, outside is clean and pleasant, plenty of parking, easy access to I-95, great breakfast with plenty variety of food, rooms are clean, amenities are great

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello there, and thank you so much for taking the time to let us know how we did during your recent visit to our establishment. We always love hearing from our former guests, and we are happy to hear that you were satisfied overall with your stay. We are glad that you felt our staff was courteous and professional, and that you found everything in our hotel to be clean and pleasant, inside and out. We are happy to know that you felt safe while you were here, and that you found our parking to be plentiful, and that we were convenient to the interstate. We are also glad that you were pleased with our complimentary breakfast selections and our other amenities. We hope that you will come stay with us again in the future if you ever pass our way. We would love to have you. Best Regards, Traci Sullivan

"Questions?"

2
06/07/2016

The Best Western at Yulee was one of those I prefer to put in the past. The rooms are very bland and dark and the bed looked questionable. When the sheets were turned back, "surprise", a dark curly hair between the sheets! When the reception was questioned if the sheets had been changed it was very hard to get positive responce. The sheets were changed but doubts remain. However, the breakfast room and staff were very tidy and helpful

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for providing us with valuable feedback concerning your recent stay with us. We are pleased to know that you found our breakfast room to be clean and well-maintained, and that you found our staff to be helpful, but we are very sorry to hear that there was a problem with the cleanliness level of your bed linens, and that you felt that the decor and color-scheme in your guest room was bland and unpleasant. We take your comments very seriously, and we we will use them to improve services for future guests. Thank you again for your honesty. Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Great location, crummy night sleep"

2
04/07/2016

This one is kind of a dosey... very convenient location off the interstate and close to local attractions. Very pet friendly (which I enjoyed), friendly staff, and very modern and clean. But the beds... the hotel should take every mattress outside and burn them. Then to ensure that the world is truly rid of the evil that is their mattresses, the ashes should be shot into space. Stayed 3 nights, and will probably never stay at a Best Western again bc in those 3 nights I probably slept 6hours. Very uncomfortable nights stay. If I pay u $350 for 3 nights, you can afford a decent mattress. While the hotel itself was very nice, the lack of sleep totally undermined all the good things I had to say.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to write a review based on your recent stay with us. We are pleased to hear that you found our establishment to be clean, modern, and pet friendly, and that our staff made you feel welcomed and at home, but we are very sorry that these positive aspects of your stay were negated by the fact that you were not able to get a comfortable night's sleep. We appreciate your honesty, and we will take your comments concerning our mattresses under advisement. Our goal is to provide each of our guests with a wonderful experience with us, and we are sorry that we fell short of this with you. Sincerely, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Golf and Shopping Ferendina"

4
30/06/2016

Have stayed at this hotel before.. Very clean, close to areas we visited.. Had 3 beautiful golf courses within 20 minutes of hotel on Amelia Island.. Were 15 minutes from downtown Fernendina for shopping and eating out at night..

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello, and thank you for taking the time to provide us with feedback concerning your recent visit. We always love hearing from our repeat guests, because it lets us know if we are keeping our services up to standard. We are happy to know that you enjoyed your time with us yet again, and that you found our hotel to be clean, comfortable, and convenient to Fernandina Beach and all of their dining and entertainment options. We can't wait to see you again the next time that you are in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"BW First Coast Inn"

4
30/06/2016

The hotel is an excellent choice if you have pets. It is not 3 star but feels like a 3 star. The amenities and furnishings are top notch. The staff is very helpful and friendly. It is very easily accessible from I-95. The only thing that needs improvement is their breakfast. It is not up to the standard of other Best Western hotels. I would highly recommend this hotel but if you like a good breakfast just eat somewhere else.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello to you. We would like to thank you for taking the time to let us know how we did during your recent stay with us. We are pleased that you were satisfied overall with your visit, and that our staff made you feel welcomed and at home. We are also happy to know that you appreciate our pet friendly policy, and that you found our amenities and furnishings to be pleasing. We are sorry to hear, however, that you did not find our complimentary breakfast options to be to your liking. We appreciate your honesty, and we will take your comments under advisement. We hope that you will consider staying with us again if you are ever in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Good value for your money"

4
29/06/2016

When you consider that there was an excellent breakfast included with the room it was a good value for the money. They pool was well maintained as well as the fitness center. The location is a well north of the city of Jacksonville but traffic was not an issue getting to where we wanted to go.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello to you, and thank you for providing us with feedback concerning your recent stay with us. We are happy to know that you enjoyed your visit, and that you found our hotel to be a great value. We are also pleased that you enjoyed our complimentary breakfast options, and that you felt out pool and fitness center were clean and well-maintained. We realize that there are other hotel options in the area, and we are glad that you took the chance on us. We hope that you will consider staying with us again if you are ever in the area. We would love to have you. Best Regards, Traci Sullivan Best Western First Coast, Yulee

"Above and beyond!"

5
29/06/2016

This property was clean, well decorated, and very convenient. The oversize parking was both plentiful and convenient to our room access. Plus the staff, particularly Sherry, has gone out of her way to return an item that I left in our room that is very important to me. When we spoke, she was happy to assist and is graciously setting it up to ship it to my home. This is why BW properties are my first choice when we need a hotel. And they welcome my two small dogs! Thank you Sherry!

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for letting us know how we did during your recent visit to our establishment. We really enjoy knowing that you found our hotel to be clean and pleasing to the eye, and that our parking area allowed you to have easy access to your room. We are also very happy to know that our front desk staff went out of their way to make sure that you were able to get the item that you left returned to you, and that you appreciate our pet-friendly policy. We hope that you will come and stay with us again if you are ever in the area. We would love to have you. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"GREAT PLACE TO STAY!"

5
20/06/2016

My family and I have stayed here several times and will continue too. The staff is great, hotel is always very clean. Pool and Hot tub are clean and very well maintained. Another plus is there are always clean towels at the pool. We have a Great experience every time we stay!

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hi there! Thanks so much for writing a review based on your most recent visit with us. We always love hearing from our repeat guests, because it lets us know if we are keeping our quality and services consistent. We are so pleased to know that our staff has always made you feel at home, and that this visit was no exception. We are also glad to hear that our hotel in general, including our pool area, was clean and well-maintained. Please continue to let us know how we are doing during your future visits. We look forward to seeing you next time. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Very good!"

5
20/06/2016

This was a great Inn! The breakfast was excellent, the bed and pillows very comfortable. The rooms and all other areas were very clean. The elevator was too slow; otherwise, , but I was only on the second floor, so I took the stairs. It was a great place to stay.

"Yulee FL Best Western Plus"

4
19/06/2016

Excellent stay. Caring and professional staff. We were moving to area and needed a hotel for our pets before moving in to our new home. Services were more than adequate. A/C was not as cold in room as I prefer. Refrigerator did not get cold enough. Hotel has a great pet policy. Would recommend this hotel!!

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We would like to thank you for your recent review of our establishment, and we are happy to hear that you were pleased overall with our services, but we are sorry that you had some problems with certain aspects of your stay. We are glad that you appreciated our pet friendly policy, but we apologize for that fact that both your a/c unit and the refrigerator in your guest room were not cooling adequately. We are very happy that in spite of these issues, you would still consider staying with us again in the future and would recommend us to others. We would love to see you again. Sincerely, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Very Good Hotel"

4
18/06/2016

Overall a very good hotel. Stayed just one night as we were passing through on I-95. Our room was pleasant and quite clean. Comfortable bed. Thee room's layout was more suited to the traveling executive and overlooked the front parking lot. Could not sleep in as desire as the window only had sheer curtains that could be pulled closed - not heavier light-blocking drapes. The drapes that were there could not be pulled closed and were there for décor only. Could also also hear children running through corridor. Room was upstairs and just off the hotel's lobby, so I would request a different room next time. But it was sufficient for one night and for not having previous hotel reservations. I would still def. recommend this hotel (BW in Yulee, Fl.). :)

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to provide us with valuable feedback concerning your recent stay with us. We are happy that you were satisfied overall with your stay, and that you found your room to be clean, quiet and comfortable. We are very sorry however, that you were not able to sleep in because of the light coming in through your guest room curtains. We are also sorry to hear that the noise from some of the children staying in the hotel was bothersome, as well as the close proximity of your guest room to the hotel lobby. We are happy to hear, however, that in spite of these drawbacks, you were sufficiently impressed enough with us that you would still recommend us to others. We hope to see you again soon if you are in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Excellent Value - Clean, comfortable, pet friendly, convenient"

5
14/06/2016

I travel from Key West to the mid-Atlantic area a few times a year. JAX is about mid-way. This hotel in Yulee is terrific. Everything you could ask for when traveling: close to I-95, has a lot of dining and shopping choices near by, is very clean, fresh smelling, welcoming, friendly, comfortable, and quiet. It is a BW Plus, so that accounts for some of it and I am so glad to have found it - I need pet friendly accommodations - because I usually stay at regular BW south of JAX off I-95 on the way up and it is horrible. Highly recommend this property.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. We would like to thank you for providing us with valuable feedback concerning your recent stay with us. We are very pleased to hear that you were more than satisfied with your visit, and that you found our establishment to be comfortable and convenient to both the interstate and local dining and shopping options. We are also glad that you found our hotel to be clean and quiet, you appreciated our pet-friendly policies, and that our staff made you feel at home while you were here. We hope to see you again the next time you are in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Clean, Easy Stop off i95"

3
10/06/2016

A clean mid level hotel (hard to find those these days). It was a great overnight stop for us on a road trip. It's right off i95. And, there are many good restaurants only a few miles down the street.

"Clean & pet friendly"

4
07/06/2016

It's not about amenities on our yearly road trips...this location is comfortable, good beds, convenient on/off I-95, WiFi (Free), in room fridge w/freezer section, very clean rooms & bathroom. Panera is fairly close by, as is a grocery. As an overnight stop, this is a good one.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for writing a review based on your stay with us. We love hearing from our former guests, and we are pleased that you found your guest room to be clean and comfortable and that you enjoyed the use of our in-room mini-fridge and free wifi. We are also happy that you found us convenient to the interstate and local shopping/dining options. We certainly hope that you would consider staying with us again in the future if you are ever in the area. We would love to have you. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast

"Nice and friendly"

4
05/06/2016

Everything you need, clean and convenient. Has a pool, small gym and jacuzzi, free breakfast and is close to the highway. Free cookies and nachos at night. Mostly just fast food venues surrounding it, not dine in restaurants. 15-20 minutes to the beach.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello to you. We would like to thank you for your review concerning your recent stay with us. We are so pleased to hear that you were satisfied overall with your visit, and that you found our location to be convenient to nearby Fernandina Beach. We are also happy that you enjoyed our complimentary breakfast and our evening nachos and cookies, as well as our fitness center and our pool and Jacuzzi. We hope that you would consider staying with us again if you are ever in the area. We would love to have you. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast

"Clean and Comfortable"

4
29/05/2016

We stayed here for 2 nights over the Memorial Day weekend and enjoyed it. The check-in process was quick and very friendly. The lobby is very well decorated and comfortable. The room was clean and the beds comfortable. I just wish hotels would get rid of the multiple stubby pillows they stack across the bed and get some good king size pillows on the beds. OK off my soap box. The bathroom was clean and well stocked with towels. The a/c worked well and kept the room comfortable. The breakfast was ok but not fantastic as advertised. :-) They did have a crock pot of oatmeal rather than the packages but I prefer grits to oatmeal. There was patty sausage, pre-formed cheese omelette and some soggy potatoes. I happen to like Missy's Kitchen here in Yulee for breakfast anyway. Will stay here again on our next visit.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for providing us with feedback concerning your recent stay with us. We are happy to hear that you were satisfied overall, and that you found our hotel to be clean and convenient, and that you appreciated our decor. We have made note of your comments concerning the small pillows on your bed, as well as your dissatisfaction with our complimentary breakfast options, and we will take that under advisement. Thank you very much for your honesty, and we hope to see you again the next time you are in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"family time."

5
28/05/2016

This hotel is off I-95, very clean, with a comfortable, firm bed. The breakfast was yummy and good variety of food and drinks. The price was affordable. There was a gas station and restaurants close by.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to write a review based on your recent experience with us. We are so pleased to hear that you found our location to be convenient. We are also glad that you enjoyed our complementary breakfast selections, and that you found your guest room to be comfortable. We love hearing from satisfied guests, because it lets us know that we are doing the best we can to keep you satisfied. We are happy to hear that you would consider staying with us if you are in the area, and we hope to see you again. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Decent place for a night's rest"

3
27/05/2016

We have been staying here for several years on our way to Sanibel Island. It is a decent place to spend the night. Our room was clean and comfortable. The breakfast is typical hotel fare although very few cereal and fruit choices, but enough to get the day started. I normally rate this hotel as a 4 but chose to drop down to 3 because it is beginning to show some wear - carpets and furniture could use refreshing. Have said that, the place was clean which is most important to me, especially since we're just staying overnight. Decent rooms at a decent price.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for providing us with feedback concerning your recent stay with us. We are happy to hear that you were satisfied overall with your visit. We enjoy hearing that you were satisfied with your visit and that you found your room to be clean and comfortable, and that our complimentary breakfast selections were acceptable (although we have made note of your comments concerning our lack of variety in cereal and fruit). We are sorry to hear that you felt our establishment is starting to show signs of age, however, and we will take this under advisement. We hope that in spite of this, you would consider staying with us again the next time you come to town. We would hate to lose a valued repeat guest such as yourself. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast

"Great stay"

5
26/05/2016

Hotel looked brand new, I was told it was 6 years old. It had more amenities than I ever would have used. Easy check in easy check out, breakfast was good, staff friendly and professional. Parking spaces were plentiful. Convenient stores and restaurant's within walking distance.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello there. Thanks so much for taking the time to write a review based on your recent experience with us. We are happy to hear that you were pleased with your visit, and that you enjoyed all of our little extras. We are also glad that our staff made you feel welcomed and at home, and that the check in/out process was simple and expedient. We are also pleased that you enjoyed our proximity to local stores and restaurants. Our goal is always to provide our guests with a memorable stay, and we are glad we made a good impression on you. We hope you will consider staying with us again in the future. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast

"Clean and reasonable rate"

3
24/05/2016

My wife and I were in town looking at homes in the Fernandina Beach area. It was spring break and this hotel had not raised the rates like all the hotels near the beach. This hotel is near the interstate but only a few minutes to drive over to Amelia Island. The staff was very accommodating and the room was comfortable and clean.

"Bad promotion and dirty hallways"

2
23/05/2016

Visited this property twice in May. The first visit was good we stayed on second floor the room was clean and comfortable. Upon checking out we were informed of the rewards card and also a $25 gift card to be used by the end of May. We signed up and returned for our second trip of which we were told that the promotion was no longer valid. Both the clerk and corporate stated they were sorry! All the promotional signs had been removed. Not a very good way to get people to return! Also, this second visit we were put on the first floor - the hallway carpet was dirty and also the upholster chair in our room! Beware of their promotions!!!

"Needs a uplift"

2
22/05/2016

We had stopped on our way from Myrtle Beach to South Florida & it was time to stop, our one experience at a Best Western Plus was awesome! This location is showing its age & needs some attention! At check in the young man was very helpful & recommended a great location to eat. The room after getting checked in was not the best, there was water on top of air conditioner unit, I could tell some of the dry wall above had been repaired before, I placed a towel on top. During using the shower I discovered a part of the drywall was totally wet & crumbled upon checking it. The breakfast was ok but after my night it wasn't appealing. At this time I advised the young man at front desk of issues, he really seemed like it was no issue. Would never stay here again. I hope the room was shut down & water leaks handled!

"A very clean and comfortable hotel"

5
20/05/2016

We stayed overnight here (March 2016) on our way to Amelia Island. There were no shops around but the hotel itself was very clean and comfortable. We were very impressed with their service as well (juice, coffee, tea were available in the lobby, nachos in the afternoon). This is the best 'Best Western' we've stayed in, so far. We checked-in smoothly, we were also able to check in earlier. Thank you so much for the wonderful stay!

"Clean, Convenient and comfortable"

4
19/05/2016

While traveling home from North Carolina to South Florida, we stopped here as an alternative to our usual hotel which was fully booked. It was a good experience, with friendly, helpful staff, clean, comfortable rooms and a convenient location. It as a pleasant surprise since we booked at the last minute. I would certainly recommend it, and will likely stay here again.

"Nice place to stay, long way to restaurants"

3
19/05/2016

Clean comfortable place to stay. Easy off of 95. Spa, pool and small fitness center. Well maintained. Restaurants are at minimum 3 miles away unless you want fast food. Breakfast buffet was well kept and had the usual things. Staff was nice.

"Last minute but pleased"

4
18/05/2016

My wife and myself decided almost at the last hour to spend the weekend in Fernandina Beach. All the hotels we considered were full and the others did't have "hot tubs"! This is February in Florida, the rates are usually higher especially in the high end hotels. Although Amelia Island has much to offer in the way of expensive hotels, this was a spontaneous , more like an economy weekend. We booked a room for 80ish bucks thinking we'll stay one night. Not expecting much we were really impressed with the staff that greeted us. They were friendly, helpful and sincere. The hotel was relatively new, rooms were better than average, comfortable, and ultra-clean. They also said we could use the hot tub as late as we pleased as long as we didn't disturb the other guests! That was a big thumbs up! The ride from the hotel was only 10 minutes to Fernandina Beach Historic Section. After a long day, we went back to the hot tub and booked another night. It's also 1/2 mile from I-95 which makes it a nice pit stop if you're traveling down I-95 and finally made it to Florida. They also serve standard hotel breakfast. We liked the do-it-yourself waffles!

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. Thanks so much for taking the time to let us know how we did during your recent stay with us. We are very pleased that you were satisfied overall with you experience. We are happy to hear that you found your guest room to be clean and comfortable, and that our staff was professional and helpful. We are also glad that you enjoyed our complimentary breakfast options, as well as the use of our hot tub, and that you found our location to be convenient to nearby Amelia Island . We know that there are many other hotels in the area, and we are happy that you gave us a chance to provide you with a great night's stay. We hope that you will consider staying with us again if you are ever in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Pleasant staqy and a terrific value"

5
17/05/2016

We called in advance and reserved our room. We've 2 dogs so finding high quality pet friendly motels is difficult. This one was top notch! Facilities were clean and fresh, the folks working there were pleasant, and the breakfast buffet was quite extensive and nicely presented. The overnight cost was extremely reasonable ... net opinion: one of the best pet friendly motels on Rt 95 between Philadelphia and Florida based on our many years of such experience.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to write a review based on your recent experience with us. We are so pleased to hear that our staff made you feel at home, and that you appreciate our pet-friendly policy. We are also glad that you enjoyed our complementary breakfast selections, and that you found our room rates to be reasonable. We love hearing from satisfied guests, because it lets us know that we are doing the best we can to keep you satisfied. We hope that you would consider staying with us again if you are in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Nice Stop"

5
10/05/2016

We stopped at this hotel on our way home from the south. It has relatively easy access off I-95. I say "relatively" as you do have to be attentive finding the entrance but nothing really difficult. There are a number of fast food chains in the immediate vicinity. The room was a typical BW Plus room. Very well appointed and nothing to complain about. Breakfast was again a normal BW Plus deal with adequate hot and cold choices. Check in and out were with easy and quick. All in all this was a very nice hotel and we would not hesitate to stay again

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to write a review based on your recent experience with us. We are so pleased to hear that you found our location to be convenient (although we are sorry that you had a slight bit of trouble finding our entrance), and that our desk staff made your check in/out a breeze. We are also glad that you enjoyed our complementary breakfast selections, and that you found your guest room to be comfortable and well-appointed. We love hearing from satisfied guests, because it lets us know that we are doing the best we can to keep you satisfied. We are happy to hear that you would consider staying with us if you are in the area, and we hope to see you again. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus First Coast

"Really Like This Hotel"

5
03/05/2016

I have stayed there 4 times now for business and I do not even consider another place. Good value, friendly staff, good location, always have cookies in the evening, very clean.... What else could you possibly want. Thanks guys, keep up the good work. See ya again next year.

"Okay for Overnight Stay"

3
03/05/2016

Have stayed at this hotel several times. It is convenient and clean--especially good because it is pet friendly. The breakfast was okay with eggs, sausage, and home fries. Fruit, yogurt, typical bread and pasties, as well. This facility is beginning to show its age.

"Shrimply Nice"

4
02/05/2016

Stayed at this location to attend the Amelia Island Annual Shrimp Festival. It was a very smart move on our part, being close enough yet far enough away from the hustle and bustle. The staff were very friendly and helpful. A little disappointed with the evening cookies the one night I was there to partake of them. The same evening the coffee maker went out(was given extra coffee packets to make my own in the room, very helpful staff)Stayed on the top floor(3) was nice and peaceful even though the hotel was booked solid. Plenty of breakfast items even though we came down towards the end of serving time.

"Happy Birthday leah"

4
29/04/2016

My wife's had her 30th the birthday and so I called ahead to see if this hotel could help with some surprises. The hotel made a birthday card, gave us chocolates, and wine. (We don't drink, but was very thoughtful) Very impressed with their thoughtfulness and helping my wife birthday very special. Thanks guys!!!

"Convenient and Confortable"

5
29/04/2016

Convenient location off of 95 on our trip north with great service and comfortable rooms. Staff was helpful and afternoon snack with 24hour availability of coffee was nic. Would definetly use it again

"Never again!"

2
24/04/2016

The first room we were assigned belonged to someone else. I opened the door, the tv was on, there was trash in the trash can, and the water in the bathroom was running. The hotel gave us an upgrade for our trouble but the second room wasn't much nicer. It was in need of repair and smelled unpleasant. We won't be returning...

"Loved the suite!"

5
21/04/2016

We stayed here on our way down to Miami and were very pleasantly surprised! It was new, clean, comfortable, easy to reserve and right off the highway. It was a great value and perferct for a small family. We loved the separate living area and the large screen tv on a hinged arm.

"Great Hotel"

5
19/04/2016

We were looking for a place to spend a night on our way down to Miami Beach. This hotel was a great hotel and a great value. It was very clean and professionally run. The breakfast was standard but good. We loved the suite style room with a fridge and separate living space and large flatscreen tv. The internet service was good to.

"Best Western Yulee"

4
13/04/2016

Very nice, clean, quiet, friendly and helpful staff. Breakfast area is good size but could be bigger, some people had to wait for a table to have breakfast. Close to the freeway and only about 8 miles to shopping center. Coast is about 30 minutes away. Best beach nearby is Fernando Beach on Amelia Island, about 30-40 minute drive but worth it.

"This is a new, well maintained property"

5
12/04/2016

Just stepping into the lobby gave you a sense of southern pride. There is a welcome table with a large container of lemonade for self-service and brochures listing some of the area attractions. Also the lobby contains a cozy sitting area. There is a LOT of road construction being performed around this property, but it was still possible to get to Fernandina Beach and Amelia Island. Front desk staff were polite and my reservation was handled quickly.

"Our Choice Place"

4
06/04/2016

As we travel I-95 often between NC & FL my wife and I always stay at First Coast Inn & Suites. Aside from an affordable clean room and a fine staff, their pet policy is attractive to us as dog owners. The ease of access to I-95 and the close proximity of fine restaurants in Amelia Island and Frenandina Beach always brings us back.

"All Good"

5
05/04/2016

All good here at this Best Western. Very nice place. Good location. Good Value. Very nice looking place. Breakfast was good. I would recommend this place for sure. Near I95 and easy ride to Amelia Island.

"The Absolute Most Disgusting Experience!"

1
05/04/2016

One of the absolute most disgusting hotel experiences that I've ever encountered, not sure where to even begin... Let's start with me calling to cancel one of my reservations online and got no answer for two days, oh I finally arrived got to the front desk no one acknowledge my presence for about 10-15 mins, no bell to ring, nothing, another gentleman waited as well, he was fed up and left, no lie, the manager sue, not sure if her name is correct came down and finally asked how she could help and I let her know how long I waited and she replied, I was only away for 5 mins and I let it go, she was pleasant after that. Strike two, I was charged over $460 three pending transaction holds on my account as well as $132 for a reservation I called to cancel and got no answer, I'm pretty upset at this point bc it's the weekend my bank is closed no way to access my hard earned money, it gets even better, we get to the room and found a huge stain on the mattress, in which I have photos to prove it, looks like a stabbing occurred, not even sure I really want to know wth happened, back to our findings, so we decided to flip the mattress bc there were no rooms available to change to, it was prom weekend, spring break, etc... So we flip the mattress and guess what's underneath the darn mattress? SOMEONE'S DIRTY UNDERWEAR!!! I kid you not, after this I'm pretty hot, I travel for a living and stay in Marriott hotels I'm pretty spoiled when it comes to cleanliness and customer service, Marriott is amazing btw. Anywho, so I contacted the customer service for best western and I'm pretty angry at this point, the lady at customer service contacted the front desk and no one reached out to me at all, nothing, I called Saturday it's now Tuesday and still nothing, the lady at the front desk told me, I'm not sure what you want, I can only give you 10% off your room, lady! really? No customer service, no sorry for us holding up your money for the weekend, or the fact that you had to stay in a filthy, smelly, dirty mattress hotel room, no customer service having hotel. Best Western Plus, I'm an awards member and every single stay with you guys have not been a clean experience, just saying, I've said plenty. If you stay here, check your mattress from top to bottom, who knows what's living under it, I'm done!

"Convenient Location"

4
03/04/2016

The hotel offers a comfortable and clean room with ample parking in a convenient location not far from Yulee and shopping possibilities and chain restaurants. The only minus was the breakfast, and we expect improvement the next time we visit. So do not rule this place out.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for taking the time to write a review based on your recent experience with us. We are so pleased to hear that you found your guest room to be clean and comfortable, and that you found our location to be convenient to area shopping and restaurants. We are sorry, however, that you did not find our complimentary breakfast options to be to your liking, and we will pass your comments on to our management so that we might be able to make improvements in this area. We thank you again for your honesty, and we hope that you will consider staying with us again if you are in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Excellent value"

4
02/04/2016

Great location and excellent value not far from Jacksonville. Just off the I95. We had no difficulty finding the hotel and it was close to several fast food restaurants. There did not seem to be any other restaurants nearby, even in Yulee, so were forced to eat fast food. That was disappointing.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. Thank you so much for letting us know how we did during your recent stay with us. We are very happy to hear that you were pleased overall with your visit. We are glad that you had no trouble finding our establishment, and that you enjoyed the fact that we were convenient to many area restaurants (although they were mostly fast food). We are also pleased that you found our room rates to be reasonable. We hope that you will consider staying with us again if you are ever in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus Yulee

"Easy asscess, clean and comfortable"

5
08/03/2016

This was a positive experience for this unit, It is a clean and comfortable motel with lovely rooms and service, morning meal and evening snack. Easy on off to 95 and easy trip to the beach. Good parking with many ways to reach your room. Adequate fitness center to work the kinks out of a long drive.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. Thanks so much for taking the time to let us know how we did during your recent stay with us. We are very pleased that you were satisfied overall with you experience. We are happy to hear that you found your guest room to be clean and comfortable, and that our staff was professional and helpful. We are also glad that you enjoyed our complimentary breakfast options, as well as our afternoon snacks, and that you were able to utilize our fitness center. We know that there are many other hotels in the area, and we are happy that you gave us a chance to provide you with a great night's stay. We hope that you will consider staying with us again if you are ever in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Clean, clean, clean"

5
04/03/2016

We stayed at the Best Western Plus at Yulee on 29 Feb. Everything about it was a positive, but special mention has to go to Paola C, the maid for our room. We did not meet or see her, but she obviously takes great pride in her work. The room was comfortable; desk staff were friendly and breakfast was very good. We would happily stay there again.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for letting us know how we did during your recent stay with us. We are glad to hear how pleased you were with your experience, specifically with the level of professionalism exhibited by our front desk and and housekeeping staff, the comfort and cleanliness of your guest room, and your satisfaction with our complimentary breakfast options. We are very happy that we were able to provide you with an excellent stay, and we look forward to seeing you again in the future if you are ever in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Location matters"

5
03/03/2016

Perfect for fast in and out. Being very close to Rt. 95 makes this place an excellent stop over. we love downtown Amelia Island but went to White Oak, ending at 8:30 and used this for a night on the way south. Everyone was great ... even our late check-in was respected. Breakfast is hot ... a good thing. Fake eggs are suspect but then ... McDonalds is nearby.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. Thanks so much for taking the time to provide us with valuable feedback concerning your recent stay with us. We are happy to hear that you were pleased overall with your experience. We are glad that you found our location to be convenient to the interstate, and that our staff was courteous and accommodating. We are also happy that you enjoyed most of our complimentary breakfast options (we are sorry, however, that you were not entirely pleased with our eggs). We hope that if you are ever again in the area, you will consider staying with us. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"One night layover"

4
28/02/2016

Very pleasant staff and extra service with snacks and breakfast. Very good location on and off the high way. Going to breakfast early the cook was extremely friendly and gracious. Would recommend it to anyone traveling to the coast and Florida. Not very bust during the week so we had a fast exit.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. We would like to thank you for taking the time to write a review based on your recent experience with us. We are happy to hear that you found our location to be convenient, and that our staff was courteous and made you feel welcomed at our establishment. We are also glad to hear that you would recommend our hotel to other travelers. It means a lot to know that we were able to provide you with a comfortable and enjoyable night's stay, and we hope to see you again if you are ever in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Save a bit of money if you are considering an Amelia Island stay."

4
23/02/2016

My wife and I stayed at the Yulee Best Western as it is in between Amelia Island and a wedding venue we had to attend. It is only 15 minutes to Amelia Island and you would pay at least double for a comparable room/amenities. It is only six years old and has been well maintained. The hotel is set quite a bit back from the expressway so there was very little noise. The room was very spacious and clean. The pillows could be better as they didn't hold their shape. The bed was fine though. Breakfast is standard for a Plus category: eggs, potatoes, bacon/sausage, waffles, etc. We would certainly go back when visiting Amelia Island again.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for providing us with valuable feedback concerning your recent stay with us. We are happy to hear that you were pleased overall with your experience, and that you found our location to be convenient and our rates to be affordable. We are also glad to hear that you found your guest room to be spacious, comfortable, and quiet, and that you enjoyed our complimentary breakfast selections. We are sorry that you were not completely satisfied with your pillows, however, and we will pass your concerns on to hotel management. We look forward to seeing you again during future visits. Happy travels. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"OK for a stop-over. Don't count on breakfast."

3
22/02/2016

This was a stop-over for us on the long drive from Canada to Florida. It's close to the I-95, so that's a plus. The room was fine. About what you'd expect. The real disappointment was the breakfast. We got down to the breakfast room in plenty of time - around 8:30. There was virtually nothing left. Not even any bread to toast. There was some cold cereal and 2 containers of yogurt. Great. There were other people milling around and some had obviously arrived when there was still food, because they were finishing up. Most were wondering where the food was. We asked the person at the front desk, who said the kitchen was replenishing "as we speak." We waited some more. No food. We went back up to our room, loaded up our bags, took them out to the car, came back and checked the breakfast room again. No food. We gave up and left.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for providing us with valuable feedback concerning your recent stay with us. We are happy to hear that our location was convenient, and that you found your guest room to be comfortable. We are very sorry to hear that our complimentary breakfast selections had not been replenished satisfactorily before you left in the morning following your stay. We do our best to replenish these items in a timely fashion for our guests, and we apologize for not having them out in time for you to enjoy them. We thank you for letting us know about this problem, and we will use your comments to provide better service for our future guests. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"A Best Western that is a plus"

5
21/02/2016

This BW is a great place when driving I 95 to or from Florida. We found the rooms clean with a refreshing fragrance along with a good breakfast. They were not able to fill my request for a first floor room due to bookings but they put us close to the elevator which was just as good This is one Best Western that is on our stop at again list

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hi there! Thanks so much for letting us know how your recent stay with us was. We are sorry that we were not able to fulfill your first choice for a first floor room, but we are glad that we were still able to satisfy you with a room close to the elevator. We are also happy to hear that you found our complimentary breakfast selections to your liking. We look forward to seeing you again the next time you come through the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Great hotel stay!"

5
21/02/2016

We really enjoyed our stay at the Best Western Plus! The room was clean and quiet, and beds were very comfortable. Staff was great. The breakfast was very good and had a nice selection of items. I would highly recommend staying at this hotel.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello there. Thank so much for letting us know how much you enjoyed your recent stay with us. We are always happy to hear from our previous guests. We appreciate the fact that you found your guest room to be clean, quiet and comfortable, and that our staff made you feel right at home. We are also pleased to hear that you found our complimentary breakfast selections to your liking. We hope you will consider staying with us again in the future if you are in the area. We would be happy to have you. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Stay at your own risk"

1
15/02/2016

My husband arranged for us to visit our daughter and grandchildren in Fernandina Beach for my birthday, Feb. 12 and Valentines Day as I just lost my last parent, my dad, on January 15 to help take my mind off my grief. The hotel is supposed to be non-smoking but the smell of cigarettes in the hall was so bad we nearly both had asthma attacks. It cold outside so it appears the smokers decided to smoke in the hallway to avoid being charged a cleaning fee. We had to ask the staff to change the linens the day after we checked in because the sheets did not feel or smell clean. The only cream for the coffee is half and half. No flavored creamers. Small thing maybe but important for some people. Lastly, I had a small, soft brightly colored blanket with me that was given to me by my boss and her husband with some food and other things while I was staying at the hospice house when my father was dying. When we checked out this morning the blanket got left behind by mistake. I called the hotel and spoke to Susan who said no one had been checked into that room but housekeeping said there was nothing in the room and nothing had been turned in. I insisted it had to be there and told her exactly where it was at...she said said she would check on it and call me back. She called back about 10 minutes later. She said she and two other people looked, but no blanket. So bottom line is housekeeping staff stole a blanket worth less than $10 in turns of money but priceless in terms of sentimental value. Makes you wonder what else they would steal. I am heartbroken.

Travelinprincess1, Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Ms. Valerie, as the General Manager of this Hotel for past 4 years, I can assure that our staff did everything possible to locate your blanket. They have searched in our lost and found, laundry room, and even in trash can to locate your blanket. The room was also thoroughly checked twice by both the front desk staff and head housekeeper. The message was also passed on to our other staff members to contact you immediately if the blanket is found. Over the years, my housekeeping staff has turned in many items from cigarette lighters to more valuable items such as cell phones, Ipads, jewelries, watches and many other sentimental items to their rightful owners and some of the guests also rewarded them. I am sorry that you lost your blanket but it is very degrading to accuse my honest and hard working staff as a thief. I am proud of my staff for doing amazing work and going above and beyond. As per our 24 hour coffee station, we provide half and half and non-dairy creamer along with THREE different flavored syrup (more then many other hotels). Our hotel is 100% non smoking and we do our best to make sure that it stays that way. Sincerely, Hitesh Bhakta General Manager

"GOOD PLACE TO STAY"

4
15/02/2016

Had to attend a funeral nearby and had to stay a couple of nights. Rooms were clean and the staff was very accommodating. The afternoon social was nice and as always the cookies were fresh and delicious ! Would stay here again.

"Pleasantly surprised"

5
12/02/2016

This one of hundreds of hotel just off 95. We were blown away at the quality and service here, end to end. We will be back, for sure. KFC and McDonalds across the street, for a quick dinner. Breakfast, hit the buffet at the hotel, it is actually pretty good.

"very convenient location, if you want to stop before you get to jacksonville."

5
08/02/2016

outstanding room in a newer motel. pool, gym and hot, free breakfast. they also give a good military discount. we wanted to stop before we got to the by pass at Jacksonville, and this was a perfect location.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for letting us know how we did during your recent stay with us. We are very pleased to hear that you appreciated some of our amenities, like our pool and fitness center, and that you found our complimentary breakfast selections to be to your liking. As for our military discount; this is just our way of thanking our brave armed services men and women for their service, and we are happy to provide it. We hope that you will consider staying with us again in the future if you are ever in the area. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast Yulee

"Wasn't all a Plus this stay"

3
08/02/2016

Fairly new property, front desk very helpful with directions, places to eat., etc. Main issues: 1 Bed sheets didn't quite fit mattress correctly and corners popped up...didn't realize that until morning after of uneasy sleep. 2 Had tiny little CFL lightbulbs, very low wattage, could not read in bed...ditto desk lamp. 3. Breakfast room way too small for facility...had to wait for table, food, etc. Didn't matter what time I tried. Check out was a breeze.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. Thank you so much for letting us know about your recent stay with us. We are pleased that you found our front desk staff to be helpful, and that your check-out was easy, but we are very sorry to heat that you had some concerns with the sheets on your bed not fitting properly, and that you found some of the light bulbs in the room to be too dim. We are also sorry that you had some issues gaining access to our complimentary breakfast due to the size and over-crowding of our dining area. We have made note of these concerns and they will be brought to the attention of hotel management. We thank you again for providing us with this feedback, Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast Yulee

"Room Block Booking"

2
05/02/2016

I'll start off by saying that my review is for their customer service as I was trying to book a block of rooms. I called two weeks ago to reserve the block of rooms for my wedding in April. My information was taken down and was told that the lady that handled room blocks would give me a call in the next day or two. A week later I hadn't heard anything so I called back. I was told that the room block lady would give me a call. She did call me that night and informed me she had a contract already put together and she was waiting for her manager to return from out of town the following day to get approval. ANOTHER, week later I still had not heard anything. I called once again. I was told that the same lady would give me a call. Keep in mind, I am waiting on this information to complete my invitations, so I was definitely upset when I received a call two days later and was told they already had an event going on. Like really? It takes two weeks to tell me you can't do a room block because you have an event that was probably booked before I even called the first time? I have worked at a hotel along with restaurants and am now at an accounting firm. The hotel business is all about customer service, which I something I know very well. There are BIG customer service problems here. I am not upset that they couldn't do the room block for me. I am upset because it took them numerous phone calls from me and two weeks to tell me this. I will not be recommending this hotel to any of my wedding guests.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for providing us with valuable feedback concerning your experience with our hotel reservations staff. We are very sorry to hear about the problems that you encountered while trying to book rooms for your upcoming wedding. A detailed record has been made of your complaint, and it will be sent to hotel management for review. Your information will be used to assist our staff in providing better customer service for future guests, and we thank you again for bringing this matter to our attention. We wish you the best of luck in finding acceptable accommodations for your wedding party, and we are sorry that we were not able to provide that for you. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast Yulee

"Spontaneous roadtrip"

5
03/02/2016

This was the first stop of a long road trip. The lovely lady at the desk... I believe was Shirley... Let us park up front because we had our kayaks in the back of the truck. Rooms were clean and breakfast was provided. Easy to get back on the interstate and back on the road.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello. Thank you so much for letting us know how we did during your recent stay with us. We are very happy to hear that you were pleased overall with your experience, and that our front desk staff was accommodating of your parking needs. We are also happy to hear that you found your guest room to be clean and comfortable, and that you enjoyed our complimentary breakfast selections. We hope that you would consider staying with us again if you are ever in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast Yulee

"Pretty Nice Place to Stay in Yulee, FL"

5
09/01/2016

Had a great night's stay with the wife and dog in this pretty nice place to stay in Yulee, FL. The first-floor pet-friendly room was carpet-free and had a really high ceiling. Had a quiet night. Really liked the quiet surroundings with the pool and hot tub outside in the back of the place. Free breakfast was pretty good also. Overall, we left there the next morning happy and rested. Thank you First Coast Inn & Suites. We will probably be back.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We are very happy to hear that you found your guest room to be quiet and comfortable (for yourself and your pet), and that our complimentary breakfast selections were to your liking. We know how important it can be to have a restful, stress-free place to stay while traveling, and we are glad that we could provide that for you. We hope to see you again if you are in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Dirty"

1
05/01/2016

Probably one of the dirtiest hotels I have stayed in....night manager changed my room 3 times admitting that the carpets were very dirty and one of the rooms had some kind of bugs or knats...very disappointed

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello! Thank you for providing us with valuable feedback concerning your recent stay with us. We are very sorry to hear that you were not satisfied with cleanliness level of our establishment, and that there was a possible pest problem in one of the rooms you were placed in. We have made note of these concerns, and they will be brought to the attention of hotel management in order to improve conditions for future guests. Our goal is to provide each of our guests with a comfortable and pleasant stay while they are here, and we are sorry to hear that we fell short of that with you. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"++Inn"

5
04/01/2016

Nicest Best Western we've stayed in so far, as far as décor and room amenities. Disappointed at noise level, couple across hall had a small dog that yapped and yapped which set our small dog off! This has never occurred before as we always travel locally with our small dog. It was too late and we were too tiered to call the front desk. Otherwise all else was A-Okay. We did not take time for breakfast, so can't rate there. Will not hesitate to stay again, but will request 3rd floor toom.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello! Thank you so much for taking the time to review your recent stay with us. We are happy to hear that you found your stay to be enjoyable overall, but we are sorry to hear that you had some issues with the noise of a neighboring dog. We understand how frustrating this can be. We are glad that in spite of this, you would still consider staying with us again in the future, and if this happens again, please do not hesitate to let our front desk staff know, so that they might potentially be able to place you in a different room. Your satisfaction is our ultimate goal. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"If you need a pleasant night to hit the road...Bingo!"

5
03/01/2016

The hotel is located 30 seconds from I95 with a Burger King right in front of it. Everything was excellent, the rooms are very spacious and the bathroom was very nice and clean. Beds were awesome, the breakfast was very good and the staff was very courteous and helpful. Thanks!!!

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for letting us know how we did during your recent visit with us. We are happy to hear that you found our location to be convenient, and that you were pleased with the spaciousness and cleanliness of your guest room and bathroom. We are also glad that that you had a comfortable nights sleep, and that you enjoyed our complimentary breakfast options. Our goal is to ensure that each of our guests feels welcomed and at home while they are here with us, and we are glad we were able to do that for you. We hope that you will consider staying with us again in the future if you are ever in the area. Best Wishes, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Best hotel in Yulee."

5
28/12/2015

Made an unexpected stop here on our way back from up North. This is by far the best Best Western hotel property. Amazing rates, food was great. Nice that they were offering nachos and cookies. Beds were comfy and the rooms were spacious.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello! Thank you so much for taking the time to let us know how we did during your recent stay with us. We are glad that you felt our rates were reasonable, and that you found your guest room to be comfortable. We are also happy to hear how much you enjoyed our complimentary breakfast selections and our evening nachos and cookies. We hope that you will stay with us again if you are ever in the area. Thank you again for your valuable feedback. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Nice place to spend the night when traveling."

4
26/12/2015

My wife and I were traveling from our home in South Carolina to Fort Lauderdale to catch a cruise and spent the night here. It is a nice, clean hotel with a friendly staff. It is far enough away from the interstate highway so that noise was not an issue. It is close enough to avoid wasting time traveling. There are restaurants relatively close by, we drove 6 miles to a shopping center with several chain restaurants. I would definitely stay here again.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for taking the time to write a review based on your recent experience with us. We are pleased that you found our hotel to be clean and comfortable, and that our staff made you feel welcome and at home. We are also happy to hear that you found our location to be convenient, and relatively close to desirable restaurants. We do our best to provide each of our guests with a great night's stay, and we are glad that we were able to do so for you. We look forward to seeing you again the next time you are in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Right off freeway with good rates"

4
20/12/2015

After checking several other hotel properties we decided to try the Best Western in Yulee. Because the rates were good and many of the reviews were also. We were pleasantly surprised. Breakfast was find with several choices. We had booked on line but had difficulty getting the additional 10% off by doing so. When I mentioned this at check out the desk clerk said I must have read it incorrectly but he did give us a $5.00 off which was ok. We would stay again if the rates were lower than surrounding hotels.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for taking the time to write a review based on your recent stay with us. We are very happy to hear that you enjoyed your stay with us, and that you found our rates to be reasonable. We are also pleased to hear that you enjoyed our complimentary breakfast selections. We are sorry to hear that there was some confusion with the discount, but we are glad to hear that you were satisfied overall. We hope to see you again if you are ever in the area. We would love to have you. Thanks again. Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Comfortable rooms, good rates, accept pets"

5
14/12/2015

We chose this hotel originally because they accept pets, but the nice rooms, comfortable beds, good rates and perfect location for us. We return (family in the area in the Navy) because they do all of this well. I was not sure about Best Western being the best choice for us the first time we stayed. We are sure now.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for letting us know how we did during your recent stay with us. We are happy to hear that you (and your four-legged friend) found your room to be comfortable, and that you found our rates to be reasonable. We are also glad that our location was convenient for you. Our goal is to provide each of our guests with a pleasant, and relaxing experience, and we are happy to know that we did not let you down in that area. We hope that if you are ever in the area, you will consider staying with us again. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"me and Jojo"

5
09/12/2015

Me and my 4 legged friend had a great rest on our drive to Fort Myers. Clean and no hassles. Booking was a little hassle. I was put on indefinite hold by the gentleman at the counter and then hung up on. Other than that everything was smooth sailing.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We would like to thank you for taking the time to write a review based on your recent stay with us. We are very happy to hear that yourself and Jojo had a pleasant stay with us, and that you found your guest room to be clean and comfortable. We are sorry, however, that you had some difficulty in booking the room when you called us. We will do our best to ensure that this does not happen again. We hope that you will consider staying with us again in the future if you are ever in the area. Thanks again, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Not what expected :("

2
27/11/2015

Beds awful. Air conditioner loud one window broken not able to open. Breakfast selection poor. Breakfast room too small. Attendant observed not using any disinfectant to wipe down breakfast tables and using a towel that ended up in his pocket and who knows where else.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for providing us with feedback concerning your recent stay with us. We are sorry to hear that you were not satisfied overall with your experience. Each of the concerns which you mentioned (uncomfortable beds, loud a/c unit, window unable to open, poor breakfast selection and cramped breakfast area, and a lack of proper disinfectant used while cleaning tables) have been documented and will be brought to the attention of hotel management. We take guest concerns very seriously, and see each review posted as an opportunity to improve our services for future guests. Our goal is that each of our guests have a comfortable and enjoyable stay, and we are are very sorry that was not the case during your visit. Sincerely, Traci Sullivan Guest Relations Manager

"quiet & new"

5
22/11/2015

This is right off the highway. Very quiet location. We haven't eaten the breakfast because we choose not to eat the choices offered. However, the coffee is fine. The staff is professional and nice. This hotel is pet-friendly which is a huge plus for us.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for your recent review concerning your stay with us. We are glad that you were pleased with the professionalism of our staff, and the convenience of our location. We are also happy to be able to provide accommodations for your pet while you were here, as well. We realize that it is not always possible (or desirable) to leave your pet behind when you go on vacation, and that it can be difficult to find lodging when you bring them along. We hope that you will consider staying with us again in the future if you are ever in the area. Best Regards, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Excellent stop"

5
22/11/2015

Have stopped here previously. Very comfortable stay. Staff and facilities excellent. Plan to continue stopping here in the future. Location is convenient and well worth the stop. Breakfast is good, and satisfying. Room was clean and neat. Definitely would recommend a stay to explore Amelia Island and Fernandina Beach. Keep up the good work.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Hello! Thank you so much for taking the time to tell us how we are doing. We are so happy to hear how pleased you were with your recent visit. Convenience, comfort, and excellent service are three of the top things people look for when choosing a hotel, and we are glad that we have satisfied each of those areas for you. We are also glad that you enjoyed our complimentary breakfast options. We can't wait to see you again when you travel this way. Sincerely, Traci Sullivan Guest Relations Manager Best Western First Coast, Yulee

"Excellent employees"

5
16/11/2015

Not only was this a very clean and comfortable hotel, but the employees were extremely helpful. On 2 different occasions staying at this location both night clerks recommended great places to eat and gave us maps and directions.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thanks so much for providing us with feedback on your recent stay with us. We always love hearing that our guests were pleased with the level of professional courtesy and comfort we were able to provide. Our front desk staff is the face of our hotel, which is why we feel it is so important to make sure they are as friendly, accommodating, and knowledgeable of the area as possible. We are also happy to hear that you found your guest room to be clean and comfortable. Next time you travel our way, please stop and stay with us again. We would always love to have you. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus First Coast Inn, Yulee

"Pet Friendly Plus"

5
11/11/2015

Great place to stay if you are traveling with a pet. Everthing was super clean. Staff very friendly to pets. Nice area to walk dogs. Wooden floors in first floor rooms were an excellent idea. Nice updates for bathroom.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Just wanted to take a moment to thank you for your review concerning your recent stay with us at Best Western First Coast Yulee. We are very happy to hear how pleased you were with our pro-pet policy. We understand that your pet is a part of your family, and we know that leaving your pet behind while on vacation is sometimes impossible (or, at the least, undesirable). Because of this, we try to make things as easy as we can on our pet parents. Just like you, they are our guests, and they deserve a pleasant stay, too. Please keep us in mind if you (and your pooch) are ever in the area again. Best Regards, Traci Sullivan Guest Services Manager Best Western First Coast (Yulee)

"DISAPPOINTED"

3
09/11/2015

Although the decor of the hotel was lovely, the room's air conditioning was broken and we weren't told till we unpacked our bags and I was rushing to get ready for a family wedding. We had to quickly shower, switch rooms all before leaving so we didn't have to move things late in the evening. New room's air conditioner, although set at 60, felt like 80 and sticky as well. Breakfast was average, we saw no one clean tables after people got up, bananas were being brought out green. Although not a horrible experience, considering how important a weekend it was for us, we were a bit disappointed. We also didn't see cookies or snacks at night either so they must have been in a special location and the front desk didn't notify us where it was. As new guests, I feel there should be signs for things like that. After a long night of wedding festivities, it would have been nice to have some snacks as we sat by the pool with our family and relived the fun night.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We are so sorry to hear that your recent stay with us wasn't quite what you were hoping for. We want each of our guests to have the best service and most comfortable stay when they are with us, and we appreciate you taking the time to let us know which areas we need to improve upon. Each of your concerns has been noted (non-working and inefficient AC units, cleanliness issues in breakfast area, unripened fruit, and apparent absence of complimentary snack offerings in the evening), and we will do our best to address each of them in a timely fashion. We sincerely hope that you will consider giving us another chance in the future. Best Regards, Traci Sullivan Guest Relations Manager Best Western Plus First Coast Inn & Suites (Yulee)

"Stay somewhere else"

1
03/11/2015

Bad Bed, AC unit very loud and did not work correctly. Not good breakfast service. Room not well cleaned between first and second night. Good location but not a good value when compared with other hotels we have stayed at in the past. Decided to give Best Western a try and if this is what we should expect from this brand will not be trying another Best Western.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We would like to thank you for your review of your recent stay with us, and extend our apologies for each of the issues you had with your room during your stay, specifically the discomfort with your bed and problems with your room's air conditioning unit. Sometimes, the request of another room is an option in these cases, until we can fix the problem completely. While that is not always possible,if we can, we are happy to do that in order to ensure the happiness our guests. Your feedback is very important to us so that we can improve the quality of our future guest's visits. We hope that you will consider giving us another chance if you are ever in the area again. Sincerely, Traci Sullivan Guest Relations Manager Best Western Plus First Coast Inn

"Good Night's Sleep"

4
30/10/2015

Really great staff here - professional and friendly. Greeted warmly. Front desk person went up to our room just to make sure it was perfect before we went in - it had not been marked as cleaned in their system. Once we went in we noticed that everything was indeed in order and all had been cleaned and taken care of. Comfortable beds and good shower. Lots of choices for breakfast in the morning. Other than the hallways smelling a little funky everything was fine. Maybe some money spent on new carpets would clear this up. Close to lots of restaurants and only 15 minutes to wonderful Amelia Island.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you so much for taking the time to tell us about your stay. We love hearing that our staff went the extra mile to provide you with excellent service. We're sorry to hear about the odor in the hallway, however, and we will do our best to address that issue. We hope that if you are down this way again, you will consider staying with us in the future. Best Regards, Traci Sullivan Guest Relations Manager

"Pleased"

4
28/10/2015

Clean outside and in, friendly staff, and convenient for my needs. Quiet area, easy access to interstate. I have stayed in Best Westerns in a lot of states and I don't remember any bad experiences.Not my first stay and won't be my last.

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Thank you for providing us with valuable feedback about our business. We agree that Best Western's are a terrific place to lay your head, but then again, we are a little biased. Great to hear that Best Western Plus First Coast Inn was no exception. We look forward to seeing you again the next time you travel our way. Happy Travels, Traci Sullivan Guest Relations Manager

"Stank Place!"

1
27/10/2015

Walked in the place immediately smelled like a dumpster. We wanted to walk back out but it was very late & we had my small kids with us. The shower was stopped up. The room air conditioner was loud & had a mildew smell. We asked to change rooms but the other rooms were much worst. (stains on sheets etc..) We originally booked for 2 nights but we only stayed for 1 night. The whole entire place gave me the creeps. We were scared to sleep on the beds. We left 7am the next morning. Do yourself a favor and avoid this nasty smelly place! The staff is probably writing positive reviews

Angela2592, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
We are very sorry to hear that you did not enjoy your recent stay with us. The management of this property has been notified of each of your complaints (musty odor, clogged sink, loud air conditioner and stained linens), and I'd like to assure you that these issues will be looked into in a timely fashion. As for our reviews, we certainly hope that no one (staff or otherwise) who has not been a guest at our hotel would write positive or negative reviews of our property. We want to hear only from guests, like yourself, to ensure that we are doing our best by our customers. Thank you for sharing this information, and we hope that you will consider giving us another chance in the future. Our Apologies, Traci Sullivan Guest Relations Manager

"Clean and Quiet!"

4
13/10/2015

Stayed here for a Friend Reunion recently, beautiful lobby!! Checked in and was told about the desserts in the lobby, happy hours times and times for breakfast. Went up to room and noticed right away the A/C didn't work. The Front desk clerk immediately moved me to another room, right next door so it wasn't so inconvenient and brought me up the key! 2nd room all was well and very clean! I would highly recommend this hotel to anyone traveling through the area and it was only a 15 minute drive to Fernandina Beach and Amelia Island.

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear tatter36, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. At your service, The team at Best Western Plus, First Coast Inn & Suites, Yulee

"Nice Place - Second Time Staying there within the last 6 months"

5
08/10/2015

A weekend getaway as well as a semi-business trip. The front of the hotel reminds you of a Bed & Breakfast it's quaint, has a porch with rocking chairs (reminds me of grandma's house), lemonade and chocolate chip cookies upon arrival. The rooms were nice spacious and for the most part quiet. There was a wedding party there but for the most part it was fine. The only negative was that we kept getting locked out of our room. After it kept happening the clerk had finally came up to our room to figure out the problem. It was determined the battery in the lick needed changing.

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear cassann64, We are deeply elated that we have been your constant hotel of choice then you're in Yulee. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care. Sincerely, The management team at Best Western Plus First Coast Inn & Suites, Yulee

"Comfortable and Relaxing"

4
30/09/2015

Overall it was a very nice stay,cheap and clean I would recommend this hotel for business tripp or 2 night stay High speed internet ,the gym a little small but nice and clean... So Enjoy your Trip!!!.

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear Ashira C, I am so glad to hear that we were able to offer you a refuge from your busy schedule. We are looking forward to welcoming you back soon! Sincerely, The team at Best Western Plus First Coast Inn & Suites, Yulee

"stop over waitng on house we rented."

4
26/09/2015

Went to Florida to meet up with Family for a little family reunion with my son who is serving over in Cuba right now. The hotel was very clean , and staff was very helpful and nice. Only issue was the internet didn't seem very good with the laptops everyone took.

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear Chris W, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you, The team at Best Western Plus First Coast Inn & Suites, Yulee

"Musty and Hot"

3
09/09/2015

we checked in late our room never cooled lower than 75 even with temp set at 70. Bare spots on carpet and we had a " spa " room . Breakfast was good . No attendant when we checked out . I refilled the coffee because it was made up but no one came to put it out .

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear IndyJMK, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Thank you, The management team at Best Western Plus First Coast Inn & Suites, Yulee

"Clean and friendly"

5
01/09/2015

Perfect stay, everyone made you feel welcome and room was clean. Breakfast offering was very good. The staff was very friendly and welcomed us with a smile. We felt at home through out our stay. The hotel grounds and facilities were well maintained and clean.

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear George T, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. At your service, The team at Best Western Plus First Coast Inn & Suites, Yulee

"Great stay with our dog"

4
29/08/2015

Hotel was very clean! Nachos and cookies were a nice treat! Only concern was the hot tub was not working.... Would definitely stay here again... Pool was beautiful! Great stop on our journey to the Keys.... Air conditioning was noisy in the room but worked well...

Angela C, Guest Relations Manager at BEST WESTERN PLUS First Coast Inn & Suites, responded to this review
Dear Welove G, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, The team at Best Western Plus First Coast Inn & Suites, Yulee