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Best Western Plus Hotel Cecil Field Inn & Suites, Jacksonville

525 Chaffee Point Boulevard, 32221-4109, Jacksonville, United States - Ver en un mapa
Best Western Plus Cecil Field Inn & Suites - Vista de la piscina El Best Western Plus Cecil Field Inn & Suites se encuentra en el centro de Jacksonville. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Este hermoso hotel ofrece un cómodo acceso a las principales atracciones de la zona, entre las que se incluyen el centro ecuestre de Jacksonville, el estadio Everbank Field y Jacksonville Landing. Tanto si viaja por negocios como por placer, el Best Western Plus® Cecil Field Inn & Suites le garantiza el mejor servicio de atención al cliente y todo tipo de comodidades. Situado en el noreste de Florida, este hotel de servicio completo de Jacksonville ofrece habitaciones y suites muy completas, todas con microondas, nevera, televisión por cable vía satélite y acceso a Internet de alta velocidad gratuito. Empiece el día con un desayuno completo gratuito antes de relajarse en el balneario y la piscina al aire libre o de hacer ejercicio en la instalación deportiva abierta 24 horas. Este hotel también cuenta, entre otros servicios, con servicio de lavandería, centro de negocios completo y salas de reuniones con capacidad con capacidad para un máximo de 40 personas. Disfrute de una tarde de compras en los centros comerciales Orange Park Mall o Regency Mall, a poca distancia del hotel, o pase el día en las hermosas playas de Jacksonville, a sólo 40 kilómetros de distancia. Podrá vibrar con alguno de los partidos de los Jacksonville Jaguar en el estadio Everbank Field, sede de celebración de partidos entre los equipos de fútbol de Georgia y Florida, o bien con un partido de los Suns en el estadio de béisbol antes de disfrutar de una noche de ocio en la ciudad en Jacksonville Landing. Las familias que visiten este área adorarán Adventure Landing®, que cuenta con minigolf y videojuegos, o bien podrán visitar el zoológico de Jacksonville. ¿Viaja por negocios? El Best Western Plus® Cecil Field Inn & Suites goza de una estratégica ubicación a menos de diez kilómetros de Publix, Winn Dixie, Michaels® y el parque empresarial Cecil Airfield. El personal cordial y eficiente del Best Western Plus® Cecil Field Inn & Suites está preparado para proporcionarle una estancia inolvidable y llena de diversión en Jacksonville, Florida. ¡Haga su reserva hoy mismo y ahorre!Disfrute de su estancia en nuestro hotel.

Best Western Plus

Hotel Cecil Field Inn & Suites




Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2019
Basado en la opinión de 224 huéspedes
Muy bueno
Con amigos Con amigos
De negocios De negocios
En familia En familia
En pareja En pareja
En solitario En solitario
Calidad del sueño
Relación calidad-precio


DARDY2, Winston Salem, North Carolina 28/10/2019

First time stopping at this location. As a snowbird, needed a last stop before getting back home in Tampa Area. It's not out of the way, just off I-10 West of Jacksonville. Room was clean, free WiFi and quiet. You can actually feel safe, because CSS railroad employees stay there and are coming and going at all hours of the day and night. Friendly front desk, Donna is a blast to talk to. She has that real Southern Twang. Free breakfast was very good with a good selection of food. Room coffee was not good but go to the breakfast room for a good cup of Columbian coffee. Most of all, plan to eat at the Mexican Restaurant in the shopping center one block away. It'd the real deal...The name is Cinco De Mayo. This whole stop will be a regular for us every year as we travel back to our southern home.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Hello Guest, Thanks for your stay at the Best Western Plus Cecil Field Inn & Suites. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.

"Enjoyable stay."

User 17/10/2019

Located in a nice, safe area just a short distance from I-10. The rooms were clean and smelled fresh. Bed slept well. Adequate hot breakfast. Internet worked well. Outdoor pool and fitness center but did use these. Two restaurants close to the hotel.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Penny, Greetings from the Best Western Plus Cecil Field Inn & Suites. It is really nice to note that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"Good location & nice people."

Ellen A, Pensacola, Florida 16/10/2019

Room was clean, comfortable, and quiet. A/C was a little difficult to get just right. Decent breakfast and front desk personnel were nice. Could not get a room with balcony, but they upgraded to a suite. It was a convenient location for us and close to restaurants, grocery, and gas.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Ellen, Thank you for taking the time to share your thoughts with us about your stay at the We truly appreciate all of the wonderful feedback and will be sure to share it with our team. It is great to know that you've enjoyed the room, friendly service, and convenient location. We hope to have the pleasure of welcoming you back for another wonderful stay. Sincerely, Hotel Manager.

"Better Options Next Door"

User 14/10/2019

From the outside and in the lobby, the hotel property appears to be well-kept and very nice. However, that's where it ends. My room was poorly cleaned and prepared. Cleaning materials were left in the bathroom (including a wet shower cap in the sink), dirt and make-up marks on the walls, and the entire room smelled of rotten food because the fridge was not properly cleaned. Even though I reserved the room for two guests, we only received one hand towel, one bath towel, and no washcloths. The staff was not welcoming or friendly in any way. During peak check-out time, the lobby staff member was taking cigarette breaks outside every 5 minutes, consistently leaving the front desk unoccupied and guests waiting. I have no idea what the "Plus" in the name indicates, because there was nothing positive about this stay. I highly recommend checking out the accommodations next door before booking here.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Hello Guest, It is disappointing to note that your stay at the Best Western Plus Cecil Field Inn & Suites was not satisfactory. We regret the inconvenience due to many unfortunate happenings. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.

"Poor Accommodations"

nbransford, Jacksonville, Florida 10/09/2019

Air Conditioner did not work properly and room was hot even though it was set at 54 degrees, elevator was not functioning (Had to walk up and down several flights of steps with broken foot) and cleaning lady did not speak or understand English. When requesting she take the trash and provide clean towels, she walked away and never came back.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that we could not meet your expectations. On behalf of our entire team, I would like to apologize for the problems you experienced while staying at our hotel. We would like to thank you for bringing these issues to our attention so that we can resolve these problems as quickly as possible. Again we are sorry you had a bad experience and we hope that you will consider staying with us again. We shall ensure that you have an awesome stay. Sincerely, Hotel Manager Best Western Plus Cecil Field Inn & Suites.

"Worn down and tired"

PatriciaH561, Antioch, Tennessee 06/09/2019

Not sure how or what gives this hotel a Plus rating. We stayed for 4 nights and never experienced a Plus. We are Diamond reward members, so when we booked this Plus hotel our expectations were predicated from other Best Western Plus hotels. We arrived early evening and the young man behind the desk was not the happy employee. He barely spoke as he checked us in. Okay, everyone has a bad day. And, we typically get a room upgrade, maybe this courtesy is specific to certain hotels? I'm not sure. On we go, from mediocre to “oh no”! Our king room was small and oddly shaped. We were given a room right next to the elevator (oh joy!), so the room had a long entrance hall with a small space for the bed and the typical pieces of furniture. The room is just flat out awkward. But it appeared to be clean although the carpet is worn. The bathroom walls had toothpaste splatter and dirty hand prints. Uck. And the tiled shower had mold in the grout with a shower head in need of deliming. Yes disappointing. But the clincher was the shower itself. The shower stall was deep. So deep that you couldn't turn on the water without getting drenched with a blast of cold water. After a couple of days we developed a technique to use the towel to hit the faucet, get the water started and then bolt before getting wet. Oh yeah, and we only got 2 towels each day. Yep, it was that kind of visit. Never again.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Patricia, Thanks for your stay at the Best Western Plus Cecil Field Inn & Suites. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that we could not meet your expectations. On behalf of our entire team, I would like to apologize for the problems you experienced while staying at our hotel. We would like to thank you for bringing these issues to our attention so that we can resolve these problems as quickly as possible. Again we are sorry you had a bad experience and we hope that you will consider staying with us again. We shall ensure that you have an awesome stay. Sincerely, Hotel Manager.

""Best" Best Western"

JohnS5724, Greenville, South Carolina 20/08/2019

I've stayed at a dozen or more, and this Best Western is the best so far. Modern, clean, safe-feeling, and very quiet. Any problems encountered were minor (spa pump on order, room clock inoperative). Highly recommend.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Greetings from the Best Western Plus Cecil Field Inn & Suites. Thank you very much for your recent stay with us and we are really glad that you enjoyed it. It's wonderful to know that you found our hotel location very convenient and your stay was a comfortable one. We hope you will give us the opportunity of welcoming you back at our hotel in the near future. Sincerely, Hotel Manager.

"Fantastic Hotel"

User 16/08/2019

This was our first experience with the Best Western chain, but it certainly will not be our last! We were so pleased with the location, staff, cleanliness of our room, hot breakfast, hotel interior and exterior. We had been at the HOT ball field the entire day so getting checked in in a speedy and thorough manner was a huge plus! We found everything we needed within walking distance (although we drove in the rain!). There is a gas station, a Cracker Barrel, a beverage shop and the most amazing authentic Mexican restaurant close to the hotel among several other places. I would recommend this hotel and will definitely stay again when we are back at the Jacksonville fields.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for choosing to stay at the Best Western Plus Cecil Field Inn & Suites and for taking the time to share your experience. Your generous appreciation of all aspects of our hotel is very encouraging. I have personally shared your feedback about the excellent service you received with the entire team and they are thrilled to receive your compliments. We are grateful for the opportunity to have been of service to you and will look forward to welcoming you back many more times. Sincerely, Hotel Manager

"Hotel Stay at Best Western Plus Cecil Field Inn & Suites"

User 02/08/2019

This property was a great value for the price we paid. Staff were great. The breakfast was okay. The bathroom looked new. The bedroom looked a little worn and outdated, but it was clean. The wireless was great, and the price couldn't be beat.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.

"Do Not Care"

Kevmalo, Valdosta, Georgia 15/06/2019

Check in was great. The room was adequate for the price. At check out I asked for a receipt, and was told I would get it from Hotels.com since that was who booked. I told them I needed a hotel receipt so I could get reimbursed for the stay, from my company. They did not care. I have never stayed at a hotel that did not give a receipt at checkout and I use Hotels.com all the time but the Best Western is the only one that did not offer a receipt even after I asked and explained my need. My company will now refuse stays for any of our people traveling.

bestwesternpluscecil, Hotel Manager. at Best Western Plus Cecil Field Inn & Suites, responded to this review
Hello Kevin, Thank you for your stay at the Best Western Plus Cecil Field Inn & Suites. We are disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager.

"Passing Through"

yaneickiah, Pensacola, Florida 04/06/2019

My mom, daughter, nephew, and I stopped here on our way to Myrtle Beach. The front desk staff was very nice. The room (queen double suite) was clean and large enough to accommodate us. I have no complaints. It was a good value for the price.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"clean great location"

User 22/05/2019

clean, great location, nice amenities, minutes to I-10 interstate near Chaffee road, Cracker Barrell restaurant nearby, gas station nearby, grocery store nearby, good price, on the Westside of Jacksonville, quiet.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for your review. We are delighted you had such a wonderful arrival experience with us. It is great to hear you enjoyed the amenities offered and nearby restaurant. Our hotel is surely ideal and convenient. Your compliment on our amenities is much appreciated. We look forward to welcoming you back soon! Sincerely Hotel Manager

"Bed was ok"

Silas1881, North Myrtle Beach, South Carolina 23/04/2019

Trash in our bathroom, took it to front desk. Young man did look up from his phone and took the trash bag to put it aside. the safe in the closet was totally dead, no comment from desk clerk. Little egg patties were pitiful. breakfast ????

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Valued Guest, Greetings from the Best Western Plus Cecil Field Inn & Suites. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.

"Nice Hotel!"

joanie30735, Dalton, Georgia 09/04/2019

We were late arrival upon check-in, at 1am, the lady at the front desk was very professional and polite, with all smiles! We needed that after being in traffic for hours in Atlanta! We had a Family Suite which had 1 room with a King Bed and its own TV, and the other room with Bunk Beds and its own TV. The only downfall was that the TV in the Bunk Bed Room wouldn't work, said no connection? The room itself was very roomy and nice! We also had a desk and a couch. For the price it was a great deal! The beds were very comfortable and we slept great! The only other downfall was the next morning when we took showers; the drain was stopped up very bad and while taking a shower we had to stand in dirty water :( didn't like that. All in all we were just there to sleep a little bit, and shower. If we are ever needing a hotel in this same area again, we'd give them another try!

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for choosing to stay with us on your trip to Jacksonville. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our Staff, rooms, beds. We have noted your concerns and shared with the department heads to take required action. We will constantly strive to give an excellent service and product to achieve good compliments from you on your next visit with us. Hope see you soon... Sincerely Hotel Manager

"Wonderful staff"

Don E, Marco Island, Florida 04/03/2019

Due to a family emergency we had to stay in a hotel for almost a week. We had previously stayed at this location and were happy to stay at this location again. The staff, Sheryl, Donna and the young man that worked nights were so helpful and concerned for our sick loved one. The housekeeping staff was awesome, always cleaning the room spotless and leaving extra towels. We stayed in a suite and were always very comfortable with a little mini bar and separated bedroom from the living area. Breakfast was always tasty and the lady overseeing it was always a welcome sight in the morning. Hotel is well light and the beds are awesome.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest Here at the Best Western Plus Cecil Field Inn & Suites Hotel, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. I will be sure to share your compliments with my staff, especially with Sheryl, Donna. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Manager

"Very disappointed "

NJDebW, Toms River, New Jersey 25/02/2019

Best Western needs to step up their game. Lobby was clean and nicely decorated. We had a room with two queen beds. Upon entering the room, it was quite musty smelling. Turning on the AC helped. The bathroom was extremely small with a postage stamp shower. The faucet at the sink was very loose and there were stains all around the mirror. The sink and toilet tank cover were cracked. Breakfast was okay, but the fruit was overripe and we would have liked more healthy options. We chose this property since it was about $20 cheaper than the other hotels in close proximity. It was not worth the savings.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Esteemed Guest, Thanks for your comments. I'm sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we'll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.

"Great Hotel"

User 23/02/2019

The hotel was very clean. Rooms are very nice.Staff was very courteous, friendly & accomodating. Breakfast has a lot of options to choose from. Within walking distance to Winn Dixie grocery store, Cracker Barrel, Wendy's, Family Dollar, strip mall with Subway, Mexican & Chinese Restaurants, Nail Salon & Barber Shop. Would stay here again.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thanks for staying with the Best Western Plus Cecil Field Inn during your recent visit to our area and `the review. We are addressing your observations related to the amenities and cleanliness. Glad to note that you liked the front desk service. Each room will be thoroughly checked before checking in a new guest. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Clean, safe, friendly, good value"

purplepirategal, Eastern, NC 01/01/2019

This motel was a good value for the area. There is a Cracker Barrell and several nice hotels nearby. The room was clean and quiet. Desk staff were friendly. Breakfast was ok but limited. We would stay again if in Jacksonville.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for the wonderful review. We are so delighted that you liked the friendly front desk staff, clean room, and nice breakfast. We're excited that we usually completely satisfy our guests. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to serving you again soon. Sincerely, Hotel Manager.

"Favorite place to stay"

Inspire15329625844, Ocala, Florida 16/12/2018

The rooms are clean, the staff is friendly and helpful. It is in a safe location and I feel safe staying here. This is our 5th time staying here. I love the fact that breakfast is at 6 am so when we stay we can have breakfast before the swim meet. It is close to the aquatic center. Cracker Barel is super close as is I-10, Not far from Normandy Bulvd either. Over all great hotel. They also have joining suites for large family trips

bestwesternpluscecil, Hotel Manager. at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Greetings from the Best Western Plus, ​Cecil Field. We are really glad to hear that you have enjoyed your time with us so much. As we emphasize on personal service and individual guest approach, we are happy to see you highlighting your good stay as well as our team as well. We will continue to offer the best service to our guests always. Thank you and hope to be able to welcome you back soon! Warm Regards, Hotel Manager.

"Weekend Trip"

Ginny B, Rolla, Missouri, United States 10/12/2018

Hotel was clean, easy to get to, staff was great, and breakfast was as expected. Hotel did need some upgrading however overall satisfied. Did not have any problems. Having a grocery store down the road was nice too.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"Needing updates on handicap requirements in showers."

Charles B, Asheville, NC 22/10/2018

We noticed when we check in that the bath room had a tub not a walk in shower which limited my wife in getting in and out by herself. Also the shower head was of the type mounted to the wall instead of being the type that could have been adjustable for height. The shower head also didn't function fully due to mineral build up inside the head which limited the amount of water coming through the pin points. Recommended that they use some one with knowledge of what being handicap is due a complete evaluation of their handicap rooms to be in compliance with the Disabilities Act of 1993. Every hotel that we have stayed in seems to have this same misconception as to what is required to be in compliance.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Valued Guest, Thanks for your stay at the Best Western Plus Cecil Field Inn & Suites. Our apologies for all the inconveniences you had with your stays like bathroom amenities and handicap features. We are making efforts to offer our guests a better stay, but somehow it has not worked for you. Your review is serious to us and we will take effective actions to check and rectify the mismatches and you can truly expect a better stay next time. Hope to see you back, Sincerely, Hotel Manager.

"Family ties"

Deborah C, Monroe, Georgia, United States 09/10/2018

I stayed in a suite while on a family wedding trip with both an 80+ AND a 90+ years old family member who were both delighted with the room and the service from the staff. Quiet, clean and close to highway it was perfect for our family .

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Hello Deborah, The Best Western Plus Cecil Field Inn is really privileged to have you as our guest. We are really overwhelmed to see your feedback. Our team is feeling very much proud of what they did to offer you genuine hospitality. Eagerly looking for your next visit and we shall pamper you with our hospitality. Warm Regards, Hotel Manager.

"excellent service, friendly staff"

User 21/07/2018

I Love the service me and my Husband recieve at best western he is Disable and they always made great provision for us.I would recommend, the Best Western to any senior couple with disablity to stay with BW, they have a very caring staff.

bestwesternpluscecil, Hotel Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Esteemed Guest, Best Western Plus Cecil Field always tries to offer the finest stay to every guest. Thanks for choosing us and it feels great that you found the hospitality disable friendly and very convenient. We are happy that we could match your expectations. We look forward to welcome you again soon. Sincerely, Hotel Manager.

"Good for price"

Kristy B, Luray, Virginia 19/06/2018

Clean. Small pool. Breakfast lady is kinda rude.... she mumbles under her breath about how messy people are while cleaning up the counters. Good breakfast for a hotel and for it to be free. There is meat, eggs and gravy as well as other options that should satisfy anyone. Was not able to get a port a crib. Even though their website and pamphlet in the room says they have them.

bestwesternpluscecil, Webmaster at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for a review. We are so pleased to hear you enjoyed our great breakfast, clean room offered at our location. Housekeeping received additional training in the level of cleanliness required of them as our employees. I apologize if we let you down in any ways. You can be sure we're working toward complete satisfaction of all guests. Sincerely, Hotel Manager

"Great service /under renovations "

CSambroak, Conway, South Carolina 19/06/2018

One night stay. Building is undergoing renovations, so the the floors are new, but furniture is not. Clean and well supplied. Construction noise until 7pm, although not too loud. Overnight noise was nonexistent, so we had a good night's rest. Desk clerk was very friendly. Smoke detector was chirping in our room and maintenance replaced battery immediately. Breakfast was good, well stocked. Biscuits were tough. Breakfast attendant was very friendly and efficient. Would rate 4 stars after renovations are completed.

bestwesternpluscecil, Webmaster at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thanks for the comment. I am sorry you visit us when our hotel property was under renovation. I am happy to hear that you like our clean and well supplied room. We have shared your nice comment with the desk clerk and they received our commendation. We have noted all your observation and shared with the concern department for required action. Hope you will see many changes once the renovation is complete. Do visit us again. Sincerely Hotel Manager

"Easy and Awsome!"

randys404, Douglasville, Georgia 16/06/2018

Stayed here many times, it never disappoints. Always clean, always friendly, always easy access to the Jacksonville terminal and the breakfast is something that I can appreciate. Easy access with a varitey of restaurants, gas, and a full-size supermarket. Love it.

"Best Western Plus Cecil Fields"

dmfl1215, Charlotte, North Carolina 01/06/2018

Always enjoy this hotel - Check in and out is easy and quick. Rooms are clean and comfortable with microwave and frig as extra pluses. The staff is always friendly and I enjoy the complimentary breakfast. There's a nice pond out front if going for a walk, and there are other stores that are a quick drive & within walking distance - grocery, convenience/gas, fast food.

"an awesome stay"

Arthur G, delaware, United States 31/05/2018

Upon checking in to this fine location. The desk lady was kind proficient, friendly and professional. She located me where i wanted to be, including a free upgrade. This lady is an asset to the chain and deserves management, I travel extensively in sales and know a good stay when i have one. this location was like being home. i enjoyed my stay, thanks to the lady that checked me in. i will stay here again while in the area.

"Loved the family suite"

U274BOcarlas, Oxford, Georgia 19/05/2018

Great experience, with friendly staff! The family suite was spacious, a definite plus, the room was clean, and the king bed slept great. We would choose this best western again over the other hotels at the chaffee rd exit, close enough to Jax and convenient to restaurants! Thank you

"Comfortable Stay"

Bromom, Clermont, Florida 16/05/2018

I stayed with my husband during a business trip and arrived earlier than expected. I was just going to wait in the lobby while he went to work, but the front desk staff went out of their way to find a room that was ready and got me in as soon as one was cleaned. The room itself was clean and the bed was comfortable. My only complaint was that the linens on the bed were torn in several places. The breakfast served daily was good, with a variety of items including egg patties, bacon, yogurt and waffles. Not a luxury hotel, but clean and comfortable.

"Great Stay"

Bruce K, Woodruff, South Carolina 01/05/2018

Either a newly constructed hotel or recently went through upscale upgrades. Very clean and in a good area. Close to stores and restaurants (all within walking distance). Very friendly and professional staff. Our room had all you would need. Coffee maker, fridge, microwave, hair dryer, iron/ironing board etc. Nice furniture, pillow top bedding. A walk-in shower that was roomy even for a big man. They even have a guest laundry! We even worked out in the exercise gym. Everything about this stay was great.


Terence G, Central Florida, Florida 26/04/2018

We have stayed a lot of places good and bad, but really like this motel. It is back off the road so it is very quiet yet it is close to lots of food and shopping. The room was very clean and the walk in shower great.


jadeb9458, Cincinnati, Ohio 25/04/2018

My sister in law stayed at this hotel. I must admit, we almost did not stay due to lack of reviews. I'm glad we did. The hotel is in Orange Park, a light turn off the interstate. It's on an end road. There is another hotel, family dollar, Crackel Barrel and another building on the same road. Housekeeping missed our room the last day we were there.

"SLOW elevator!!!"

Fredrick S, Plantation, United States 23/04/2018

Front desk staff was excellent - friendly, informative and cheerful; rooms were clean and bright; items offered for breakfast were acceptable; beds comfortable and access to restaurants, fuel and shopping was nearby. We were there for a national go-kart race and found the location perfect. ...But I have never experienced a slower elevator!

Best Western C, Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Fredrick, Thank you for your feedback regarding your stay at our hotel. I am pleased to hear that the staff made you fell welcome, on the other hand i would like to apologize for the slow elevator, we called a technician to look at it. I hope to see you when you are in the area.

"Right off the 10 fwy"

Terryfromupland, Upland, California 15/04/2018

Easy access right off the 10, the staff is attentive and caring. Usually has cookies (cookie oven broken this time) and everyone is very friendly and accommodating. I've stayed here before, and I will again.

"Spring Break 2018"

User 09/04/2018

We stayed here from Tuesday-Saturday while visiting FL for Spring Break. I called ahead of time to see what kind of suites they offered. (Traveling with a teenager who likes his own space). We ended up getting a family suite for about $111 a night. This hotel is located right off the interstate. There is a strip mall within walking distance. The strip mall has a Chinese food place, grocery store, ABC store and a few other shops. There's a family dollar, another hotel, and a Cracker Barrel on the road of the hotel. The hotel sits on a dead end street Check in was a breeze. Our room was very spacious and clean. The family suite includes an extra bedroom equipped with bunk beds, chair, separate AC unit, dresser, and TV. Perfect for extra travelers. The main bedroom and a desk, table, sofa, fridge and microwave. The fridge was NOT on when we arrived so it took quite some time for our drinks and snacks to cool. Our stay was quite enjoyable until the very LAST day. We usually sleep in and don't get our room cleaned. We'll just ask for extra towels and toilet paper as needed. We requested housekeeping on Friday as we would be gone for most of the day. Saturday morning (check out) comes and we are preparing to take showers and there are NO wash cloths. Maybe the housekeeper forgot. Ok. I see a house keeper in the hallway and ask for some but she doesn't have any. I called the front desk and they said they'd send some right up. 10 minutes later, a young lady knocks on the door with the wash cloths. As she turns to leave I asked her for one more because I requested 2 and she only gave me one. Without even turning around to talk directly to me, she says “I don't have any more, I'll bring the other one later”. It's 10am. Checkout is at 11. What time is later? Her nasty attitude was definitely uncalled for. Other than that, our stay was great!

"Good Location. Good Hotel. Great Service."

Aaron B, Hartford, United States 27/03/2018

Good Location. Just outside of town but right off the highway and near a plaza with stores and food. Good Hotel. Free parking. Great Service. Great breakfast. Lobby needs work but lots of potential. Fitness room needs work.

"Nice hotel"

sbrad09, shiloh, nc 23/03/2018

Stopped overnight during travel. Quiet, nice clean room. Comfortable bed. Friendly staff. Ample restaurants in surrounding area. The breakfast was ok. I have had better but was not bad either. The price is moderate and reasonable. I would stay here again.

"Getting a Little Tired"

mikechnj, Cherry Hill, New Jersey 20/03/2018

We have stayed hear for 5 years on our trip to Florida. Management needs to keep a close eye on everything. Chipped paint .in the bathroom. TWO skinny towels. My wife was not amused! Half hour check in due to computer problems. On the good side: Excellent breakfast, New rugs (finally) throughout the hotel.

"Best Value at this Exit off I-10 West of Jacksonville. Only downer is choice of eateries not to wide."

Paul M, Walnut Creek, Ohio 09/03/2018

We needed a good night of rest after a day of traveling. While the Best Western was at the far end of the motels area at this exit off I-10, it was the best value. Definitely deserves the "Plus" rating by Best western. Only downer is the choice of eateries is not wide, though there is a Japanese place and some good American pub grub. We would stay again, but stop somewhere else for the southern BBQ we hoped to eat.

"We liked staying here."

faps3wm, Fort Mill, South Carolina 03/03/2018

We liked staying here. The location is excellent for our trips to visit family. There is a pretty good place to eat very close. The grocery store nearby is also pretty good. We liked how nice everything was and thought that the price for the room was very reasonable.

"This location is perfect for cruise travelers!"

randys404, Douglasville, Georgia 02/02/2018

Coming from Atlanta this motel works out excellently for us. It shortens our trip, we don't have to drive through Jacksonville traffic at the end of the trip, and the people are personable, the motel is quiet, and close to restaurants. On cruise day, it is a short drive to the terminal.

"Good value"

TravelingReader2012, Pittsburgh, Pennsylvania 02/02/2018

This hotel offered a good value for this area at the time of our travel. Room as good size with king bed. Bathroom vanity and counter space was especially roomy. My husband and I could us the bathroom mirror at the same time. One sink but lots of vanity space. Nice updated shower stall. Breakfast okay; included with room.


DayBreeze, Michigan 31/01/2018

Stayed here based on reviews but reader beware! Old run down hotel. Supposedly no smoking, no pets, however we tried a couple rooms before finding one w/o an odor that we could live with. Caters to working men who don't care about smoking policies. Check in person was not personable or all that friendly. Cleaning people didn't speak english. Stained bedding. Bath towels were thin oversized hand towels. Definitely worth paying $30.00 /night more at another hotel. Live and learn.

Sunil D, General Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear guest, Thank you for coming to stay with us and for posting a review on your stay. We love hearing from our guests! I'm sorry this stay wasn't as enjoyable as expected. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 904-265-7759.

"All the comforts of home."

ccreinsel, Waterford, Pennsylvania 15/01/2018

Checking in was very nice. They had everything waiting for us. The room was very comfortable and the breakfast was very, very good. We would return there for sure. They had some very good resturants very close to the hotel.

"Older Hotel at An Affordable Price"

ramco, Easton, PA 11/01/2018

Needed a place to stay overnight off I-10 West while enroute to Florida Gulf Coast. Other hotels in this neighborhood were $40-45 pricier than the Best Western and this was our main reason for staying there. This is an older hotel and the rooms need refurbishing. Old furniture in bedroom but bed was very comfortable. All this being said, the hotel is clean and well-maintained. Very friendly and helpful staff at check-in. Good free breakfast-good variety of hot and cold items. In summary, while this hotel is far from upscale it is clean and suitable for an overnight stay. And the room rates are much more affordable than at the neighboring hotels.

"excellent service"

Jeanie M, Spring Valley, United States 31/12/2017

Staff was pleasant and friendly and very concerned with my comfort on this stay! Traveled cross country from San Diego to east coast twice 2 years ago and had very good service in all states where I stayed. Highly recommend this hotel.

"best one yet"

Kenneth H, Ware, United States 24/12/2017

of the many hotels I have stayed in over the years, this one is the best. great people, great room., breakfast was just a little better than most. great coffee the people seem to go above and beyond to make us feel at home

"value for the $$$"

r0sie03225, Tampa, Florida 17/12/2017

This hotel is convenient off Rt. 10. The rooms are clean but may need some updates. The staff is good, especially the breakfast lady who was very helpful especially with my handicaps. The front desk personnel were very helpful also.

"No one told us it was under construction"

Donna J, Waukesha, Wisconsin 09/12/2017

Weekend stay due to Wedding in the area. I would not have put this hotel under the BW " PLUS" choices. Don't get me wrong, they are fixing it up, our room was clean with very comfortable beds, and the staff was very nice and accommodating to our requests. But we were NOT informed that they are under major renovation! No carpeting in the halls and furniture in the hallway, not to mention the workers outside our door gluing down carpet pads at 7 am after a late arrival. The towels were paper thin and looked as if they came from an old Holiday Inn. I don't feel that we got what we paid for, as the rates were the same as the other hotels in the area. If we didn't have a wedding to go to, I would have switched to a different hotel with my family.

"Oops. Hotel under major redecorating."

Lynn S, Michigan 03/12/2017

There are a few rooms to rent, but one gets to them walking through a maze of mattresses, furniture, workmen and materials!!! Our room had been redone. New carpet, walk in shower and window treatments. VERY noisy under window fan unit. Needed it to run because of new carpet smell!! Door to hallway difficult to open from inside or out. May have bowed with construction.

"Nice place to stay"

kennethkX6460DW, Tampa, United States 30/11/2017

Needed a room in the area for a night. Was clean, friendly and not outdated. I would stay here again when needing a room for the night in this area. Breakfast was good and the room was clean. We enjoyed our stay here.

"Great, as always"

DaeTrip, Southern US 13/11/2017

I tend to stay at this location in Jax every chance I get. Centrally located, good value. Will recommend to family and friends. I really have nothing more to add. Darn it, I need to get off my computer, have an appointment.

"good value, clean and pleasant"

waltersE8394OK, Atlanta 07/11/2017

We stayed here for one night, and were pleased. the BW is on a strip with other more expensive rooms, but was totally satifactory. Near to cracker Barrell and other shopping, and ideal location off I-10.

"Great clean cheap hotel"

Banana427, Tarpon Springs, Florida 31/10/2017

Great location off I10. Great service, clean, and cheap. Some of the renovations are not the nicest ( chipped paint and overlapped paint) but they did not affect our stay. We would defiantly stay again as needed!

"Aunt Patsy"

Terence G, Central Florida, Florida 24/10/2017

What a nice surprise! Very nice room, large walk in shower and very quiet facility. The free breakfast was the thing that made this a better than average motel. Not only was there a larger than normal variety of items, but the floor manager-Patsy-was right on top of every detail. As soon as someone took a roll, she would bring a fresh one from the kitchen. She gave everyone a big smile and good morning when they arrived. Very refreshing.

"Hurricane Irma !!!"

sunonme2day, Jacksonville, Florida 24/10/2017

We live two miles from this Best Western.. Hurricane Irma knocked out the power for seven days, lucky we found a room. We were very satisfied with these accommodations, beds were very comfortable and the hotel very clean. Yes, we would stay here again . You will not be dissatisfied with this area , it's in walking distance to Cracker Barrel.

"The most spacious hotel room!!"

sgo12016, Jacksonville, Florida 13/09/2017

I just stayed at this hotel as I had to evacuate due to Hurricane Irma. I have to say that it was the best hotel experience!! The hotel is very well-maintained and the staff are extremely friendly and helpful. I was most impressed by the quality of the room which was the most spacious hotel room that I have ever stayed in. In spite of the strong winds outside from the hurricane, the sound proofing was so good that I barely heard any noise. Also the breakfast was excellent!! I would highly recommend this hotel!!

"Very Nice!"

User 04/09/2017

The overall experience was awesome! This was the cheaper option among the other hotels in the circle, however the experience did not indicate that. The room was clean, the breakfast was good, and the staff was pleasant. This hotel is located 12 min from WW Motorsports Park which was the primary reason for my stay. I will certainly stay here again when I come back to race. There were also great amenities nearby, such as Winn Dixie, Cracker Barrel within 2 min walking distance, also good selection of fast food eateries.

"It's ok"

racheltK8774BM, Mobile, United States 06/08/2017

The staff was very friendly and helpful. However, the carpet in the room itself was so dingy that I was afraid to go barefoot. It had been vacuumed but really needed a deep cleaning. The bed was pretty good. If you're tired and don't want a motel, this is okay.

"Decent value"

Jaxfamvaca, Birmingham, Alabama 01/08/2017

We needed a place close to family that would accommodate a family of 5. The interiors could use some updating and cleaning... but it served its purpose for what we needed. Bathroom was very clean and beds were comfortable.

"Hotel was a disappointment"

timcI4527GE, Richlands, NC, United States 30/07/2017

Room was not clean, A/C did not work very well, bathroom vanity counter was cracked, full breakfast was horrible. Contacted front desk about A/C not working properly, no one ever checked on the A/C unit

"Overnight stay"

User 23/07/2017

Hotel was clean, comfortable, staff was very helpful, and breakfast was very good. We stayed as a family and needed extra linens for the pull-out, staff was very attentive with our late night needs. We had a suite-beds were comfortable and the air worked great.

"Clean and Comfortable"

U7586XQsusanb, Winter Haven, Florida 13/07/2017

The hotel was restful and quiet. The breakfast varied and served by one of the warmest servers. The check in needs some retraining since i was given keys to someone else's room when the host wrote down the wrong room number. thank goodness the guests were not there or we would all have been embarrassed. The rest of the stay was comfortable and I would go back again.

"good quality"

Delila H, Dacula 07/07/2017

The employees were courteous and helpful, the place was very clean and the quality was good for the money.when I checked in the clerk was checking in a bachelor party, and much to my gratitude, she made sure I was not near them. The breakfast was fresh and there was a good variety. Check out was easy. The location was close to my brother and the interstate.

"North Jacksonville BW"

Dan O, Los Lunas, United States 03/07/2017

I enjoyed the proximity of this Best Western to I-95 and being able to walk to the Cracker Barrel Restaurant. You do have to loop around past the other motels in the area but it was still easy to find and the motel itself is new, clean and the staff was great.

"Room stink with smoke"

Gwendolyn S, Johns Island, United States 01/07/2017

Upon entry of room notified front desk that the room was stink with smoke. she said she would send someone. We left for the Wake service and returned, no one had been there. Called again and she brought an air purifier. Tired got ready for bed and the 2nd tv did not work nor the air conditioner. No maintenance person on site. Got ready for the funeral room still stink and hot. No other room to move to and no manager on site. worst stay ever

BestWesternHotels, Corporate at Best Western Plus Cecil Field Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great Value for the money"

Mary Anne D, Pensacola, Florida 27/06/2017

This was a great place to stay overnight. Our room was like a junior suite. The staff was very helpful and friendly and there were plenty of choices for eating out. The decor was bit bright ( bright orange) but aside from that I would highly recommend this hotel.

"Great place!"

Z4377ZJcharlesr, Moultrie, Georgia 23/06/2017

This is a great hotel for vacationing. Good breakfast, nice, large TV and good wifi. Service was professional and extremely proficient in English. Room was comfortable and well kept. Overall, a great stay.

"This had a family suite!!!"

User 22/06/2017

The family suite is amazing!! We usually get a condo style room but this had a king suite with an adjoining room that had bunk beds!! I know right!!!! Our kids had their own space and were in heaven in their own room! This was an amazing experience that I have already called to ask which other best westerns offer a family suite.

"Best Western's Inconsistent Value"

Deena C, Columbia, South Carolina 17/06/2017

The problem with Best Western is you never know what you're going to get. As of late, this hotel is one of the better Best Westerns when it comes to cleanliness, decor and atmosphere. It is well kept and maintained. Out bedroom was immaculate, breakfast was decent, and the personnel were helpful and friendly. HOWEVER, the wifi was not accessible--ended up having to use my phone as a hotspot. We were upgraded to a suite (Yay!), Neither phones in this suite worked--so in order to report that our wifi didn't work, the remote control didn't work, the door key didn't work, required for us to return to the front desk from our room on the 4th floor. Since Best Westerns are privately owned, my experience is that there isn't a quality standard, pricing, or consistent rating that you can count on from hotel to hotel in this brand.

"Average Hotel"

ifem2017, Albuquerque, United States 10/06/2017

Good for a one-night stay. Rooms are needing overall, tidy but not clean. Night table phone did not work, clock in room did not work. our room was unlocked when we arrived. There were no towels in the room and when we requested them we did not get any till 10:30 pm at night. They say they have gluten free options for breakfast but do not.

"Very clean and great value!"

Angela S, Jacksonville Beach, Florida 06/06/2017

I've stayed here several times when I come to visit family. It's in a safe and convenient location. Very clean rooms and breakfast is pretty good. Pool is great. Staff is pleasant and overall price is good.

"Not good "

amcutestkids, Charleston, WV 03/06/2017

This hotel is in desperate need of renovating. When entering the lobby there was an odd smell, the hallways smelled nasty, and our room was overly fragranced. Whomever stayed in the room before us left a cup of cigarette butts on the balcony so housekeeping definitely didn't go there. The shower had a weird smell, carpet dirty and stained. Definitely not worth what I paid. Maybe $50 a night at most. Breakfast was ok.

BestWesternHotels, Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to work harder to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 904-265-7759.

"Excellent stay!!!"

Joann D, Wa 02/06/2017

Everything was great, except a couple staff needs more trainings. Christy, Shelby, Marina, Lenette and Ms Patsy was great and deserves a raise. Made our stay wonderful, also Ms Donna. The other staff just needs more training . The lady that checked us out also was great. Almost forgot she was also wonderful. Thanks ladies

"This was a Construction Workers Room"

Jerry L, Fairburn, Georgia 30/05/2017

This room had been occupied by construction workers and had been almost ruined. Good paying customers should not be put in a room like this. This Hotel needs to replace carpet, faucets and many things that are not up to date. Beds are very old and do not sleep well at all.

Sunil D, Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Jerry L. On behalf of our entire team. Please accept my apology for your unpleasant stay at our Hotel on 5/30/2017 We strive to ensure our patrons experience the best visit possible during their travels and we fell short of out goal this time. To prove to you that we take every complaint seriously, we'd be really grateful if we're given another chance to satisfy your needs.

"Family Visit"

James M, Pensacola, Florida 23/05/2017

Hotel was good for the price, the room was clean except for several carpet stains. The bathroom was poorly lit and the fan and light are on the same switch which can get on your nerves. But not that bad would stay there again.

"Welcome to Rockville 2017"

WannaBfoodie, Port Orange, Florida 09/05/2017

This was a new location for us after attending Rockville (A two day rock concert for the past few years) at Metropolitan park in Jacksonville's down town area (only a 20min drive). We found the hotel was easily accessible off the highway but far enough away from any noise. It was located next to a 24-hour gas station, little strip mall that had a subway's. Cracker barrel was just a walk away, everything that we needed was near by. Check-in was quick and efficient, Donna and everyone on staff we encountered was nice. We even received a free upgrade to one of their balcony rooms. Which was absolutely beautiful to wake up, have a cup of coffee, and sit on the balcony watching the ducks play in the pond. They offered free Wi-Fi, full hot buffet breakfast, parking, gym, pool. Everything was clean and well maintained. Very quiet and relaxing after a long day of rocking out.

"Stand up breakfast"

James S, Lauderdale by the Sea, Florida 07/05/2017

The location was great with several restaurants nearby. Hotel interior appeared to be clean and well maintained. Breakfast was OK, but the room was too small. The outdoor pool was small with no towels. The hot tub was reported as not working but there were two children in it and it looked green,

"Don't stay here unless desperate"

blandboy, Quad Cities USA 20/04/2017

Seemed everything aboit this place was a mess. They didn't have my reservation even though I booked on the BW website. Then, reveived a call telling me I had left clothes behind (yes I did...had booked three nights, instead of just the one that had just passed). Room decor is run down, carpet was filthy, AC noise pretty unbearable. Breakfast items lower quality than you'd find at Fairfield Inn or Hampton Inn. There HAVE to be better choices in the area!

Sunil D, General Manager at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Bland, Thank you for completing the survey regarding your recent stay at our property. I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


pleased2meetu, New York City, New York 19/04/2017

Cleaning scent is too strong. So upon entering room, one gets that overpowering aroma. Beds are comfortable. No bathtub, but the shower stall has a good needlepoint shower that converts to pulse. Annoying beeping noise at several times throughout the night coming from possibly the parking lot area. Breakfast okay in small area. No butter found. Make your own waffles has a heart with BW in the middle. I rated service Very Good because at check in, no luggage cart was available, and the desk clerk (sorry I don't know his name) promptly found one for me.

"Over night stay."

CarolH5970, Severn Bridge, Canada 12/04/2017

We stayed here on our way to southern Florida. It was very clean. The rooms were large and nicely decorated. The service was good and the check in quick. It was a great location as just off the ring road. The morning breakfast was very good. We would definitely stop here again.

"Personal trip"

R1499KRdavidl, Fort Walton Beach, Florida 09/04/2017

Traveling from Charleston to Fort Myers. Good half way stop. Excellent accommodations and often stay at this location. Recommend the Italian restaurant nearby that also gives a hotel discount. Enjoy the stay.

"Wonderful stay"

Johnny W, Augusta, Georgia 26/03/2017

We stayed at the Best Western Plus Cecil Field Inn and Suites from March 17 to the 20th, 2017. We were in Florida for the Gatornationals in Gainesville. After much research prior to going to Florida, I thought that this hotel was the best option for us. It was a little bit of a drive back and forth to the racetrack, but it wasn't bad at all, and we got to enjoy some of the Florida countryside. The hotel was great. It is located just off I-10, but is located in a complex with a few other hotels. The grounds were beautiful with all the palm trees, and the hotel was very nice, too. Our room was clean and spacious. The bed was very comfortable. All the furniture looked in good shape. There was a walk-in shower which was nice. The only thing about that was I wish the shower would have had more little shelves for soap and stuff. Ours only had one shelf and it was a little crowded for the soap and a bottle of shampoo. But, it wasn't that much of a problem. The hotel staff we encountered were very friendly and helpful. The breakfast consisted of egg patties, sausage, biscuits and gravy. There was fruit, cereal, oatmeal, and many other things available. There was also a waffle iron. We really enjoyed staying at this hotel. I would not hesitate to stay there again next time we are in Jacksonville.

"Uncomfortable stay"

Alain F, Pembroke Pines, Florida 10/03/2017

Not a very welcoming place to stay. I will definetly not come back. Smoking smell in the hallways. The ice machines are rusted. Will not recommend this hotel to anyone. This is my opinion as a frequent traveler around the US.

Sunil D, General Manager at BEST WESTERN PLUS Cecil Field Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 904-265-7759. Sincerely, 10372 Property Sunil Dharma Best Western Plus Cecil Field Inn & Suites

"New Gem on our Journey"

Tom H, Saint John, Canada 06/03/2017

Really enjoyed our stay. Right next door to the Cracker Barrel Restaurant. Very clean and restful. Staff were very friendly and helpful. The location is fantastic for anyone stopping over before taking the 301.

"Love love BW!"

sandrasF7010YB, Sunrise, Florida 06/03/2017

We love everything. Just perfect location, value, and stay! I would definitely recommend this Best Western in Jacksonville to anyone!!! We were celebrating my husbands birthday, by taking a long weekend!

"Most friendly staff, environment presentable, rooms spacious, clean, comfortable."

Marie K, Brandon, Florida 19/11/2016

Breakfast was good, dining staff very friendly, clean, comfortable environment. Rooms were clean, spacious, colorful and bright. Beds were very comfortable. Overall staff was patient, helpful, courteous.

"Extended stay for work"

User 12/10/2016

One of the nicer hotels I've stayed at. Room is always clean and fresh towels daily. Directv and a nice tv is a pleasant surprise. Internet seems to come and go. Breakfast every morning with good selection. Bed is comfy and ac is cold. All staff is friendly. Only one elevator and it is slow as Christmas. Parking may seem to be an issue if it gets really packed. Can walk to Cracker Barrel next door and eat.


Robert C, Pennsylvania, United States 03/10/2016

All was very good including breakfast, except for the cleaning solution odor in the room which caused me to be stuffed up and sneezing alot which in turn created some sleeping issues but it all cleared up after leaving the room for the day. The odor did not bother my room mate. The selection for breakfast was limited but what they had was very good. All this being said I was happy with our stay.

"Best Western Plus Cecil Field Inn & Suites, Jacksonville, FL"

Mary S, Albany, United States 02/10/2016

The rooms were spacious with a refrigerator and microwave. The rooms were nicely decorated, and the complementary hot breakfast was very good. The only negative was the clock in the room wasn't working due to a defective plug, and the fan in the bathroom wasn't working. Overall our stay was great, and I give this hotel high marks.

"Not horrible but could be better "

User 15/09/2016

My family and I have been to Jax 3 times in the last year. The first two times we stayed at the Fairfield Inn that's 2 doors down, but this last time, they were booked so we stayed here. It's hard not to compare them to Fairfield since it's literally with walking distance. When we first checked in, the front desk attendant was very friendly, and she even upgraded us to a family suite when she saw we were a family of 5 for no additional charge. This was obviously a huge deal, and much appreciated, and I added a whole star just because of this. But honestly, this was the only time we felt the hotel offered great service. We stayed here for 4 nights, so I feel like we got a fairly good idea of how they run things. I noticed from other reviews on here that it's recommended to make sure you get a smoke free room. Our room was listed as smoke free, but it had an odor neutralizer sitting on the table that was turned all the way up, and at times my husband said he would notice a faint cigarette smell. I read multiple reviews about bad smells - cigarettes, mustiness, "skull" smell - what's the deal that they have such issues with keeping things smelling decent? I'm not sure I want to know the answer to that question. We have 3 young children, so as you can imagine, eating a meal isn't mess free. While the breakfast attendant wasn't necessarily rude, she made me feel guilty every time one of my children made a mess that needed cleaned up. I would try to clean it up myself but she made me feel like that wasn't the right thing to do either. I was not impressed with the breakfast selection either - mostly all sugary carbs, or "egg" like patties that were less than appetizing looking - but I know that they just serve what Best Western gives them and it's out of their control. I would love to see actual oatmeal, not instant packets that I have to microwave, or Greek yogurt, instead of no-name brand regular yogurt with a whopping 3g of protein. On more than one occasion, I needed to request clean linens - a clean hand towel for our room, or towels while we swam in the pool - and was told I'd need to wait a bit because they were being washed. Apparently they need to purchase more linens to have on hand, because out of the dozens of hotels I've stayed at throughout the country, running out of linens has never once been an issue. Through the length of our stay, the staff was attentive, but just not friendly. Overall, we much prefer Fairfield Inn, which has one of, if not the most, friendliest staff we've ever encountered. Do yourself a favor and book over at Fairfield, especially since it's the same price point.

"Home away from home"

K.g. G, Altamonte Springs, United States 14/09/2016

I am here 1-2 times a week and the staff is always helpful. Breakfast is good but could last longer, they went from 4th floor smoking to a non smoking hotel, nice. they NEED BLACK OUT curtains for those of us who end up sleeping until noon because of business.

"great Hotel"

B.d. R, Fitzgerald, United States 13/09/2016

This hotel has it all. The staff are very attentive and took care of every need I had during each of my many stays. The rooms were always clean and smelled good. I was able to check in/out quickly which saved me a lot of time with my job.

"Very Clean BW"

LavFam, Florida 07/09/2016

Overall impression of this location is positive although there are a few things that could have made it a fantastic choice. First the positive...very clean facility. Love the waiting the area, the rooms and the upscale large showers compared to a plastic tub/shower combo. Staff were very nice throughout my stay there as well. Areas of opportunity: * Front desk needs more than one computer. There was a long line when I was checking in and it took 20 minutes just because there was only 1 computer for 2 ladies to work off of. * Elevator seemed to come out of a bldg from the 1980's. It couldn't have been any slower. I could have wen to the end of the hall, walked the steps and made it to my room faster than taking the elevator to the 2nd floor. * Bed was a little too firm for my liking. I've stayed at other BW's and their mattresses were much plusher than this one was. * Breakfast was pretty bad. It's the same egg patties (not even sure if they are frozen before being microwaved), salty gravy with small biscuits and 1 waffle machine that had line that wrapped around the dining area. BW really needs to improve on their breakfast options. For a 1 night stay, it's a nice place and good dining options within walking distance.

"Business Requirements"

Ronald B, Atlanta, United States 27/08/2016

Way too hot and humid weather conditions in Jacksonville for too much outdoor activity. Nice restaurants and entertainment. Fairly good access to any locations within city that are required.Originally born and raised in Jacksonvilleand has it ever grown.

"Plus, Plus, Plus"

dewarsduo, Florida 21/08/2016

My wife & I were returning from North Carolina & decided to stay in Jacksonville. Actually the hotel is on the outskirts of Jacksonville off I-10. Which worked out well for us since we go down 301 south to get back to Punta Gorda. Anyway, our experience was excellent and the hotel was top notch. Our room was clean & well maintained, we also liked how spacious the room was. Upon arrival we were greeted by Christi, who checked us in. She was very friendly & personable and made us feel welcome. The Full breakfast was very nice, the only recommendation I would make is to extend the hours to 10am instead of 9am (for those of us who like to sleep a little later). Other then that there was no other concerns. I certainly would stay there again and would recommend the hotel to anyone that wants to stay near Jacksonville whether it be business or pleasure.


chryso2013, Charlotte, North Carolina 14/08/2016

When we first arrived at this Best Western and got on the slow elevator, there was somewhat of a skunk smell in the elevator. I will not put too much emphasis on that because my husband was explaining about the standing water in Florida and the elevator shaft, and there was a body of water in that area, so he seemed to have a plausible explanation. Just be prepared. The real experience came when we opened the door to our suite. The room had not been cleaned. I don't know what happened, but the beds were unmade, and the shower had been used. It was now 12:30 am, and we were tired, but we quickly jumped back on that elevator and made our way back to the lobby. They did not have another suite, and there were five of us, so we were given 2 separate rooms. When we arrived at the first room, you could tell that someone had smoked in that room, but at this point, my mother-in-law seemed fine with it. I would not have been. We proceeded to go to our room, and when we opened the door, there was a huge air cleaner in the room. It was on, and I will say the room smelled fresh, and the room was also very clean. We turned off the air cleaner because the room smelled fresh and the air cleaner was loud. We had a nice sleep, and I was impressed with how clean and nice this room turned out to be. We had an average breakfast the following morning, which included the usual staples and also a waffle maker. They did have fresh apples, oranges, and bananas, which was a nice touch! The following morning, we did talk with the manager and she did make things right. I'm not sure if I would stay here again. Mistakes do happen and the room we ended up with was extremely clean. However, there must also be a problem with cigarette smoking since my mother-in-law's room smelled of smoke, and there was a huge air cleaner running in our room.

"We love Christi!"

Jorge V, THOMASVILLE, United States 06/08/2016

We stayed here for only one night-on our way down to PCB, but needed to stop and rest. Christi was awesome, got us checked in quickly and was so friendly and positive! If we are in the area again next year, we will most definitely stay here again, mostly because of Christi being so great!


DaeTrip, Southern US 01/08/2016

Convenient to much of Jax, yet still in a quiet area. Family and friends nearby, so visiting them is a breeze. Staff is always helpful, breakfast is good. Not much more to say than that, other than nice place.


rderonvil, Saint Augustine, Florida 31/07/2016

everything was good except the fact that someone came in our room at 1:30 in the morning and left while my family were sleeping. We did not know what to think or what was going on. When we called the front desk we were told that it was a miscommunication between housekeeping. They instructed them to clean a room and they went a floor below, we were told that the housekeeping staff didn't speak good english. UNACCEPTABLE!!!!!!!

"Best Western Plus"

User 25/07/2016

Best value around, comfortable, beautiful décor, friendly staff. Was nice after a long day at the beach to come back to such a comfortable room. Was a very nice breakfast before church on Sunday. Will definitely stay there again.


User 20/07/2016

Arrived to a exceptional and professional front desk. I was treated well, with courtesy and efficiency. The hotel is located in an area with sufficient restaurants. It is a hotel I will definitely return to in the future.

"Great location"

User 09/07/2016

I was very satisfied and happy with my stay here. Staff was super nice. Rooms were very clean . And breakfast was great would highly recommend this location. Plus beds were very comfortable it was very pleasant experience and I appreciate that thank you

"Clean and convenient"

Micheal/ Delane... W, Tallahassee, United States 01/07/2016

Clean and convenient. I was staying for the Justin Bieber concert and didn't want to stay in downtown Jax. So this was a clean and convenient alternative. I would stay there again on my next trip. Thanks.

"Jacksonville visit"

User 31/05/2016

I have stayed in B.W. hotels and have always been pleased with the room and the service. Unfortunately this trip was different. The room had a "sewer" odor. Front desk brought up a plug-in device to help freshen the room. It helped somewhat. There also was no towel service. I straightened up the bed myself after no maid service. I asked for a total cost of the room when checking in as I was splitting the cost with my sister. The total didn't include tax and state costs.

"Great place to stay"

Mark P, Yulee, United States 31/05/2016

Staff always make you feel welcome and very friendly. Hotel rooms are always clean as well as property. I stay here often on business and always have had an excellent experience. Breakfast is good! They actually have bacon on some mornings!

"Pleasant surprise. "

AuntieCricket, Milford, Connecticut 17/05/2016

This hotel is a lovely property. We requested a room impromptu on a very busy weekend and despite the Desk Clerk being told that they were sold out she looked anyhow and found a suite available. She read the apprehension in my face and stated that she could give me a discount and I booked the room for $116/night. The room was clean, brightly decorated and the bed was super comfortable. This one goes on our list of places to stay when we visit Florida.


User 03/05/2016

The rooms are very spacious. Complementary breakfast was good. The lady that works the breakfast area was very nice and helpful. The room we where in was very clean, elavator a bit slow. Other than that we enjoyed our stay

"Unimpressed, but it's a bed, convenient to Cecil Field"

nontexan, Texas 24/04/2016

Flight delayed a day, I called the hotel to advise and I was told "No problem" I arrived and they advised they didn't have any reservation for me and no rooms were available. The girl at the desk rifled through a desk drawer and did find my reservation and apologized for the mixup. She had housekeeping ready a room for me and all was good. The room was big, smelled kind of musty; the AC units have a sour odor. Bathroom is large, relatively clean and all fixtures worked. Hotel is fairly new, linens were clean but didn't fit the bed well... corners kept slipping off the mattress. Elevator is painfully slow. Breakfast is good and the staff is pleasant. I did observe the phone sitting off the hook the other day, not sure if the girl at the desk was working on the call or not, just an observation. Overall, it's an average hotel that is convenient to Cecil Field. I would recommend this hotel for business travelers, but not for vacationers, as it's a bit off the beaten path, not much in this area.

"best western suites"

Wanda W, jacksonville, United States 14/04/2016

the best western suites we utilized while our rv home was being repaired was a great place for us to stay simply because it is a suite and not just a room. we had a good size refrigerator along with a safe and a microwave in our suite and it made it easier to "live" there for a week. our room service was timely and well done. the breakfast was well prepared. we would easily stay here in the future.

"Our Stay at Best Western"

Rachel D, Jacksonville, United States 13/04/2016

Overall, our family was very pleased with our stay. The room was spacious and it allowed the adults to be separate from the children when it was time to go to bed. The staff was extremely friendly and helpful and continental breakfast was a nice addition. We had a wonderful stay!

"Great place"

Latasha S, WARNER ROBINS, United States 05/04/2016

After trying 6 hotels I walked in at 11 pm to find out that yall did have a room open!! The stay was great, super comfie beds! Would most definatley sat here again! Clean and conveniently located to downtown Jacksonville

"Adequate - reasonably priced"

DMRocker7, Pace, Florida 29/03/2016

Spent two nights here on Easter weekend while visiting family. Check-in and check-out were perfectly fine. I had prepaid the room through Hotels.com for $201 (tax included) for 2 nights. The room was decent size with a king-size bed. Fairly firm mattress - firmer than I care for but it's a lower-priced hotel. Only a thin blanket on the bed. Fairly thread-bare towels in the bathroom. Pros: good size refrigerator in room, strong AC unit (a Florida plus), plenty of room for two, DirecTV, quiet Cons: cheap rough towels, not much in the way of bed linens, small bathroom sink vanity This was a place for us to sleep, and it did accomplish that.

"Great Place to Stay..."

Mark M, Cocoa, United States 21/03/2016

This is a great place to stay for any events at the Jacksonville Equestrian Center. The hotel is clean and quiet, and the prices are the best in the area. Their staff is very helpful. They offer a free breakfast in the mornings.

"Delivered All Expectations"

mikechnj, Cherry Hill, New Jersey 21/03/2016

Everything went well. Room, breakfast, service were well done. abcdefghi jklm nopq rstub jdmnfm mmfjj ejdjfj dkdjsj mfmfmjf mdmfmvkf,vf,vgmdfkdf fdklvml ,dffdlekllkkln opdkswwerr d,fkmdlkd sdd,kdf,dekerlk,lfd,d ds sdlksd dkmdsds,mlds sd sd,,ddsd,,m,mdd df,mdd,m,msd sd dd fdkll;[p[p[[

"Perfect for a southbound stopover..."

ve3ikv/w6, Ontario, Canada 08/03/2016

This is a very quiet, well-built older property that is perfect for a southbound stopover via I-295 / I-95. The room has a nice walk-in shower with lots of water pressure and hot water. Check in was fast and pleasant. The bed was excellent. The hot breakfast buffet was quite good and it has something for everyone - including some great Colombian coffee. I noticed an outdoor pool that was already up & running by March 1, so that is impressive right there. The hotel decor may be getting tired, but at the reasonable AAA rates, I'm not complaining.....

"Have stayed here before,forgot that it was just ok."

daveb22x, Lockport, New York 03/03/2016

Not even close to the qualities of other nearby hotels.Will not stay there again. this hotel is in need major updating. The front desk person was pleasent and had us checked in quickly. The condition of the room was fair. We found the bed to be uncomfortable.

"Very Good Experience"

Sonya M, Laurel, United States 14/02/2016

We stayed for three nights on a house hunting trip. The bed was comfortable and the room was clean and properly stocked each day. Staff were courteous and helpful. We were pleased and would be delighted to offer it up to family and friends who wish to visit but don't want to stay with us.

"Great Place to Stay in Jacksonville, Florida"

aldorlinel, Hatboro, Pennsylvania 24/01/2016

Stayed at the Best Western Plus Cecil Field Inn & Suites in Jacksonville, Florida for one night while traveling by car to the Florida Gulf Coast. The hotel staff were pleasant and helpful. The hotel is nicely decorated and our was room clean and comfortable. The hotel was conveniently located within walking distance of several restaurants and a supermarket. Enjoyed our stay very much.

"This was a very average hotel, nothing special."

r0sie03225, Tampa, Florida 07/01/2016

The price was not cheap so I expected more. Was disappointed with the whole atmosphere. The TV was a direct TV with no tv listing in the room. The beds were good and the staff pleasant. Breakfast nice standard options.

"Need repairs"

judith h, Weston, Massachusetts 30/11/2015

There were no towels in the room, the safe was locked, and the television in the fitness room was broken. The manager attempted to take care of all these complaints and was quite accessible . The room was clean. the breakfast was fair.

"VG Property & staff, Location issue for Dining out, shower problem"

Stephen S, Southport, North Carolina 24/11/2015

Staff, cleanliness, are fine. The price was best of the 4 locations off this exit. Overall, nice property. There were two issues for us. I've read other reviews and we are not the only ones who found the shower was an issue, I believe a safety hazard, accident waiting to happen. Instead of tub, there is a walk in shower, which as a concept I like. When the conversion was done, no shelf to hold soap or shampoo, etc. So..you put the soap on the wet floor...a slippery combination for sure. Plus, who wants to bend over for soap, shampoo, etc. Very surprised they haven't addressed this. Second issue, the shopping center nearby does not have any good options for dinner in my opinion. There is a Cracker Barrel Restaurant in the area. Not familiar with them, but would choose that if I were to return to this facility. Wish front desk had list of dining options particularly better ones...maybe a short drive away. AC/Heat unit was quiet (didn't cycle on and off..) Close to highway, but far enough so no truck/car noise. Breakfast was average buffet choices..attendant was almost over the top to please.

"Best Western Plus has minuses"

User 21/11/2015

There are a cluster of hotels at Chaffee Point just west of Jacksonville. This may be the worst. No towels, no working TV in fitness center (a cramped room), a very modest free breakfast, a single video monitor for the parking lot. From Boston to Florida we stayed in excellent hotels: Holiday Inn Express ,Chambersburg, VA and Fairfield Inn, Elkin, NC.

"Coming home"

868funinthesun, Kingston, Canada 19/11/2015

We were trying to beat hurricane Joaquin up I-10 back to I-95 returning from Naples Fl to Ontario Canada when low and behold we spotted the Best Western sign. We pulled in and were greeted by one of the most friendliest desk clerks ever. He checked us in in a flash recommended an Italian restaurant around the corner and had us settled in no time flat. This was all appreciated by myself and my wife after a full day on the road.

"Mostly Accessible"

6Wheels, Charlotte, North Carolina 13/11/2015

I'm a full time power wheelchair user. I travel alone with my service dog. The desk clerk impressed me when I was checking in. He noticed that my reservation wasn't correct and said, "You need a roll-in shower, don't you?" Now that was a guy on his toes! Room 215 was roomy with plenty of room to turn around even with the king size bed. Generally, it was a good place to stay. Lots of electrical outlets, but the ones closest to the bed were behind the night stands. Yes, there was a peep hole at the correct height. A nice touch -- the curtains were short so that the air conditioner wasn't constantly blowing them. The room was a bit beaten with holes where the door knobs met another object. There appeared to be water stains on much of the furniture. Unfortunately, the bed was 28 inches high. The clothes hangers were at 64 inches. Turning on the bathroom light required reaching across the hair dryer. The roll in shower had a portable plastic shower bench. The shower diverter valve was attached to the shower head at 75 inches high, making the hand held shower head useless. Its located in a good spot, looks safe. A number of restaurants nearby.

"Change of Heart"

Justin C, Plant City 03/11/2015

Excellent and above reproach. Rob, the gentleman at the front desk went above and beyond for my family as we stayed here. It was truly and enjoyable experience. I will consider staying at other Best Westerns in the future now that I have stayed here.

"Very Convenent"

sallysue1279, Fort Myers, Florida 29/10/2015

I spent a night here on my way to South Florida. My room was spacious, clean, and well maintained. The young lady at the desk was very pleasant, which is not always the case. Breakfast and wifi are a "must" these days, and of course, were included. Just a few minutes off I-10, I would definitely stay here again.

"good clean hotel"

Donald F, pensacola, United States 29/10/2015

Reasonably priced hotel conveniently located for our travel needs. Hotel was newer and we had no issues during stay. I would recommend this hotel. FYI, Less than .5 m away is a small shopping mall with several places to get good food.

"Family Fun"

Louis I, Ft Walton Beach, FL, United States 14/10/2015

Visiting with my two daughters, Angelina from NH with her husband, Mark whom we had not seen for a couple of years the other daughter, Janet from Jacksonville. We spent the first day getting to know what has been going on with all of us and resting up from the trip to Jacksonville. The next day we went out for a Italian dinner and a tour of the city with Janet as the Driver and tour guide. Monday we went to one of the beaches where we had a great dinner at fish restaurant which was excellent. I had a bowl of clam chowder that was great, I have not eaten this type of chowder for years. My wife and I went back to the hotel early to get ready for the ride home the next morning. The five of us met for breakfast together and then left to go home. All toll it was wonderful four days..

"Convenient stop"

gailmath, Massachusetts 10/10/2015

This property was ideally located for a stop over from Miami to New England. The rooms are large, nicely appointed and have comfortable beds. The property is clean and well maintained. Breakfast was good with a large variety of choices. One of our favorite parts of the stay was the excellent shower with great water pressure. If there was a shelf to hold toiletries in the shower it would have been perfect. We would definetly stay here again.

"One night getaway"

Trumaine E, Orange Park, United States 05/10/2015

My wife and I need a night to getaway and what we found was a quiet and peaceful night of sleep and relaxation. We loved the night and we loved the value. We will be staying here again for another getaway night very soon.

"Great stay"

SarahI224, Leland, North Carolina 03/10/2015

Stopped here on out way to Tampa for our honeymoon and I have no complaints. Clean and very modern rooms, great breakfast. Very friendly staff. Located right by a ton of places to eat. I booked this hotel based on the ratings as compared to those of the two other hotels located right next door to this one, and I'm sure I made the right choice. If we're ever in Jacksonville again, I'll be sure to book here

"another stay"

Merry S, fort myers florida, United States 14/09/2015

This is our second stay here while traveling in the past two months. When the staff realized we had visited them before they welcomed us back. We had thought of stopping before reaching Jacksonville but read the reviews for the other hotel and decided to keep traveling until we were comfortable with our hotel. Rooms are clean quiet and comfortable. They have a nice outdoor pool and hot tub which we used just to relax a little, breakfast is ok and there is always someone around to greet you and help if you need anything!

"My visit to Jacksonville"

Sarah R, Lake Park, Georgia, United States 09/09/2015

Had a good stay the pool was nice would definitely stay again. The staff were wonderful I really appreciated there help I suggest this hotel...to many other people........stayed there to be able to go to st Augustine

"Best Western Plus"

Merry S, fort myers florida, United States 29/07/2015

stopped here on our way home from my husbands business meeting, the hotel was very nice, the staff was very courteous from check in to check out. The room was spacious and clean. We enjoyed the breakfast the next morning, they had a good variety of options and someone always there if anyone needed anything.

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.