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Best Western Hotel Westfield Inn, Westfield

4.0/5  - basé sur 310 notations.
435 North Avenue W, 07090-1433, Westfield, United States - Ver el mapa
Best Western Westfield Inn - Vista Exterior El Best Western Westfield Inn se encuentra en el centro de Westfield. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Los huéspedes que se alojen en este hotel de primera clase de Westfield, Nueva Jersey, podrán disfrutar de una serie de instalaciones y servicios entre los que se incluyen uno de los restaurantes franceses de mayor renombre del estado, ubicado en el hotel. Bienvenido al Best Western® Westfield Inn, donde los huéspedes encontrarán un servicio de atención al cliente sin rival y unas cómodas habitaciones al mejor precio. Situado a poca distancia a pie de de las tiendas y los restaurantes del centro de Westfield, este hotel de Nueva Jersey ofrece a los huéspedes espaciosas habitaciones y suites equipadas de forma muy completa con televisión por cable y acceso gratuito a Internet de alta velocidad inalámbrico. Los huéspedes del hotel podrán disfrutar de una serie de servicios entre los que se incluyen desayuno completo gratuito cada mañana, acceso al centro Westfield YMCA y servicios de negocios. El Best Western® Westfield Inn cuenta también con un restaurante francés de 3,5 estrellas, Chez Catherine. Los huéspedes que se alojen en el Best Western® Westfield Inn estarán situados a poca distancia en tren de las numerosas atracciones de la ciudad de Nueva York, como por ejemplo la Isla Ellis, el Radio City Music Hall y Times Square. Los viajeros corporativos que se alojen en este hotel de Nueva Jersey valorarán especialmente estar situados a menos de 8 kilómetros de Merck y L'Oreal USA. Este hotel de primera clase es también idóneo para aquellos huéspedes de visita en la ciudad para acudir a reuniones familiares y eventos como por ejemplo "bat mitzvah" en las salas de fiestas y los clubs de campo locales. El hotel goza asimismo de una estratégica ubicación junto al parque Mindowaskin y la casa-museo Miller-Cory. El Best Western® Westfield Inn estará encantado de ofrecerle un magnífico servicio de atención al cliente y una cómoda ubicación en Westfield. ¡Haga su reserva hoy mismo y ahorre! Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Westfield Inn




Los puntos fuertes del hotel

  • Restaurante
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 310 huéspedes
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De negocios De negocios
En familia En familia
En pareja En pareja
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Calidad del sueño
Relación calidad-precio

"Room was dirty"


Had a very disappointing stay. The room seemed like it had not been cleaned. We checked in late and decided to make the best of it. Bath tub had mold on it. Hair on the bed and I am attaching a picture of what the sheets looked like on one of the beds. The toilet whined all night and we were on the second floor and heard people walking all night. I wrote to the manager about the lack of cleanliness as per the recommendation of the staff (wrote to Michael Camassa, General Manager) and received no response. The staff was very pleasant and apologetic.

"Average Last Minute Booking"


First and foremost, get black out curtains. The room we were given faces a very nearby building that had lights on in rooms facing ours until late at night. Sheer curtains let in all light. The decorative curtains do not close to block out light. This is a huge oversight to guest comfort and would not be that expensive to correct with new curtains or, pull down shades installed. Decor is out dated including the front desk area. Carpet in room appeared in good condition but had a "sticky" feel to it in bare feet. The price for the room was quite high for the quality unfortunately we had no choice as we live nearby and our a/c broke that day and the Best Western in Westfield was the only hotel nearby with a room available. I would not purposely book this hotel otherwise, nor would I recommend based on the price vs the quality of accommodations. Having said that, the bed was fairly comfortable and pillows were adequately supportive. Room was very clean also and considering how close to the railroad tracks this room was, extremely quiet at night. Personnel were professional and pleasant. This hotel is good for someone that doesn't have high expectations or needs and wants to be in a nice town, with easy access into New York City.

"Close to train to NYC"


We enjoyed our stay at this cozy hotel in Westfield. The hotel was quiet and clean, the staff friendly and our room very comfortable. The hotel is located about a 2 minute walk from the commuter train to Newark/New York and there are many nice restaurants within walking distance.

Westfield_Inn, Guest Relations Manager at Best Western Westfield Inn, responded to this review
Thank you for your review. We are so glad you enjoyed your stay. We hope you will stay with us again soon!

"Comfortable bed, friendly staff"


Convenient location, rooms spacious, clean, very comfortable king bed, tiny lobby and front desk. Staff exceptionally welcoming, professional and personable. Close to train station. Generic exterior. Not fancy, but a comfortable motel. Breakfast included w room includes scrambled eggs for those who need protein.

Westfield_Inn, Guest Relations Manager at Best Western Westfield Inn, responded to this review
Thank you for your review. We truly appreciate your feedback and hope you will stay with us again in the near future!

"Very nice facility"


We love coming to Jersey. I love the people at Westfield in. Very polite and pleasant people. I would reccomend this facility to anyone. There breakfast is always fresh and hot and there juice is always fresh

Westfield_Inn, Guest Relations Manager at Best Western Westfield Inn, responded to this review
Thank you so much for choosing the Best Western Westfield inn, we truly appreciate your positive feedback! I will be sure to relay your kind words to our staff. We hope you will consider staying with us again soon.

"A pleasant stopover"


Visited Westfield for a family birthday and stayed here last year. It's not special but it has everything you need including friendly staff and a car park. Westfield is a nice town and the hotel is well situated in the 'walking' area close to shops and a wine bar across the road!

Westfield_Inn, Guest Relations Manager at Best Western Westfield Inn, responded to this review
We are so glad we could be of service and thank you for your positive feedback. We hope to see you again soon.

"Not as good as it used to be"


It's a shame as the location is great. Some of the reception staff are not friendly or helpful. The rooms are often not amazingly clean. They don't hoover often or clean tiles etc. If you stay over a week you will need to ask to get your sheets changed. The breakfast is not great and often don't have yoghurts etc. (Not topped up during the morning, so go early). No water or anything on arrival. The beds are comfy and location is good - otherwise would rate as a 2.

Bernadette D, Front Office Manager at Best Western Westfield Inn, responded to this review
Dear Natalie: Thank you for your feedback regarding your recent stay at our property. I apologize that you were unhappy with your stay with us. Should you ever feel unsatisfied with any service or amenity, please do not hesitate to ask for a manager immediately. We always want to know if a guest is unhappy, so we may do our best to make the issue right for you. I am very surprised to hear the unfortunate news that you did not feel properly accommodated and welcomed by a member of our staff. Our agents and other staff members truly love what they do here and thrive on guest satisfaction. I apologize this characteristic was not better displayed to you. Please know that we are always striving to go above and beyond for our guests. We are continuously providing further education to our staff on guest service related matters; in conjunction with working as a team to provide the best overall amenities and experience to our guests. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. Your satisfaction is important to us and we will be using your feedback to implement improvements, ensuring we offer an overall superior experience in the future. I hope that you will consider staying with us again; so we may have another chance to provide you with a much improved and higher quality overall experience. If I can provide any assistance, please don't hesitate to contact me directly at 908-654-5600 x 402. Warmest Regards, Bernadette Dear Front Office Manager Best Western Westfield Inn

"Clean comfortable room at a great price"


Nice hotel with clean, comfy rooms. Right downtown, easy walk to all the local shops. Very reasonable price, especially since we had a small, but fully stocked, kitchen! Would gladly stay there again, and would definitely recommend.

"Walk-able, downtown, best breakfast"


This is a great hotel in Westfield NJ. Great rooms and amenities. Great breakfast, Set in downtown Westfield, walkable and close to train station or Port Authority bus lines. All of the staff, from room reservation, to housekeeping, to front desk, were very professional and respectful.

Bernadette D, Front Office Manager at Best Western Westfield Inn, responded to this review
Thank you so much for your review. We are very happy to have accommodated you, and greatly appreciate your feedback. We hope to see you again soon in the future.

"Excellent place to stay"


The staff was very professional and met our every need. One example: we came back at 1:30 am from a day trip to NYC. We had an early flight later that morning that required us to leave the hotel at 4 am. When I returned from NYC, I made two requests, a wake up call at 3 am and a copy of the bill before I left. Both requests were fulfilled. At 4 am, I went to check out and was greeted with a smile. Throughout our three day stay, the staff was always professional and very helpful. They answered our questions and seemed genuinely interested in making sure our stay at the hotel was a positive one.

Bernadette D, Front Office Manager at Best Western Westfield Inn, responded to this review
Thank you so much for your feedback. We pride ourselves on creating the best possible guest experience for each individual. We are so pleased that you enjoyed your stay with us. We look forward to serving your best expectations again in the future.

"Very nice hotel"


My family stayed at this hotel while attending the funeral of my father. Jennifer and Amanda were so thoughtful, considerate and very helpful. The rooms were very nice and clean. I would recommend this hotel without hesitation

Bernadette D, Front Office Manager at Best Western Westfield Inn, responded to this review
Hello Joann: Thank you so much for your kind feedback. We do our best to create the most upstanding guest experience for each individual. Jennifer and Amanda take such pride in exceeding their roles and genuinely care for our guests and their needs. They will be elated to hear they helped create such a positive experience for you. We hope to be able to continue providing you excellent services in the future.

"Primary reason for stay was to attend a wedding in Westfield, N.J."


Excellent hotel....very clean....very nice room (nicely decorated) excellent service...friendly staff... very nice complimentary breakfast....very comfortable bed, had a good night sleep! Looking forward to many more visits to this hotel in the future!

Bernadette D, Front Office Manager at Best Western Westfield Inn, responded to this review
Thank you so much for your review. We are very happy to have accommodated you, and greatly appreciate your feedback. We hope to provide you with excellent services in the future.

"Quiet place to get some rest"


This is a nice quiet spot in the middle of Westfield, which was convenient for some regional work I had. Everyone was very helpful and understood the value of customer service. Like many Best Westerns I do not expect a lavish breakfast, but what I needed to start my day.

Bernadette D, Front Office Manager at Best Western Westfield Inn, responded to this review
Hello Jeffrey: I apologize that you did not feel your breakfast was the best it could have been. I thank you for your feedback in letting us know. We are always striving to create the most outstanding experience possible for our guests. Suggestions on areas to better improve are always appreciated. I do hope you will consider staying with us again in the future; at which time are better able to provide you with outstanding services, not only with your room expectations, but with improved breakfast services as well. We look forward to serving you in the future. Best, Bernadette Dear Front Office Manager

"Nice Place to Stay"


Very nice, cozy hotel in convenient location. We walked to restaurants, shopping and the train station. I read a review that said it's "outdated", but I do not agree. It is charming! The bed and pillows were very comfortable. A good breakfast is included. Staff is very friendly and helpful.

"Nice hotel"


Very nice hotel although not very luxurious. The rooms were very clean and the staff was excellent. My only complaint is the water pressure/ shower head. This could use some improving. Overall good location, lots of good restaurants and bars within walking distance.

"Best Best Western!"


Everyone here is exceptional friendly, front desk staff, supervisor Teresa, Manager, Kimmy and rooms clean, beds comfortable, food good. Jeremy and Melanie in restaurant, very friendly and helpful! TY

"Fab facility in a great town"


I stay here every year and once again had a fab time. The team are really helpful and the beds are so comfortable. Bathrooms have been decorated and at last there is a decent hairdryer. Have already booked for Thanksgiving weekend 2018.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
It is always a pleasure to hear that Guests who stay with us frequently notice the changes made since their previous visit. Enjoy the upcoming Holiday season. We will see you next year!

"Home away from home!"


Always have had wonderful experience staying at Best Western in Westfield NJ which is our reason for staying several times per year. Family is nearby and town has many restaurants and a great selection of stores most of which are walkable.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
Our Inn is fortunate to be located in such a wonderful town and I'm so glad you stay with us often! Your generous comments re: our Inn are greatly appreciated and we are pleased that you choose to stay with us regularly.

"Treated Like Family"


The staff at the Best Western Westfield truly care about the comfort and welfare of their guests. We appreciate the very personal accommodations so that we could observe the Jewish Sabbath.....It's like coming home to family!

"favorite place to stay"


This is a very comfortable, warm friendly place to stay. We visit every Fall and always look forward to seeing the stuff each year. Very convenient location. Close to restaurants and shopping And comfortable walking neighborhoods.

"Good experience"


Family members gathered in Westfield...our old home town...for a Memorial Service. The Westfield Inn was a perfect location for all our activities. Shopping, train to NYC, etc.The service was at a local church and we had dinner at Chez Catherine which is directly next door to The Westfield Inn. Good experience.

"Great Place!"


A little dated but price was excellent. Excellent staff. Very mediocre breakfast included - don't bother. Very noisy construction next door. Would definitely stay here again. Only place in town, but great location, easy walk to shops, restaurants, and train in to the city.

"City chic, suburban wow!"


Small community setting with NYC chic amenities, out the door shops, high end restaurants, trains, etc.. Convenient to NYC, airport. would definitely choose again! Having run my own B&B in the past and chose to list on Trip Advisor, I highly recommend and rate Best Western Westfield Inn, Westfield, NJ as high end with lots of caring thought put into location, amenities and staff. Tina B

"In decline"


Have stayed at hotel many times in the past. They are cutting corners in the breakfast and front end service. Ran out of Cream cheese. Noisy. Church next door rings bells hourly through the night. You must ask for a room away from church.Toilet overflowed not due to us.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
I sincerely apologize for any inconsistencies you encountered during your recent visit. As you know, this is not the typical service oriented conduct we are known for. Please feel free to contact me directly and I will be happy to discuss your comments, concerns or even future reservations. Thank you for being a loyal Guest and I appreciate your honesty.

"Nice place in a nice town"


Very nice, small hotel right in the center of town. Several minutes from train station with service to Newark or NYC. Parking is free and directly under the hotel. Room was comfortable, clean and quiet. Breakfast was good with actual china plates and real knives and forks rather than plastic. Front desk was helpful and pleasant.

"East coast trip for a wedding"


Stayed here as it's near the RR station and convenient to our home town of Cranford. Room was comfortable and breakfast was very good. Parking is a bit tight, but there seems to be enough for the guests. Easy walk to Trader Joe's.

"Westfield Inn"


This hotel is in a very convenient location for commuters to NYC or those visiting and working in central NJ. It is a small hotel, which makes getting a reservation difficult. The service by desk staff is a bit uneven--and the rules about accommodating guests seem strict. Staff are not always gracious in their refusals. Housekeeping is excellent. Food for breakfast is not very healthy or flavorful. Rooms are a bit worn--especially bathrooms. Noise can be an issue. However for my purposes it was a good place to stay.

"A Wonderful Stay"


this is really the place of choice when visiting this part of New Jersey - the hospitality, room and the entire " inn feeling " . The location is perfect for local , New York City, shore, etc. Most of all , the entire staff went out of their way to assure my stay was flawless , enjoyable , and looking forward to the next time. Whenever something asked for immediate response was given and the value superb. the inn is not new but this is what makes it so charming and not cookie cutter style which is tiring. Obviously, an important component of Westfield after all these years and years to come. Am used to the Best Western properties and really rate this one very highly.

"Quaint Hotel"


Stayed here on Aug 25 with my parents, we had a funeral to attend to the next morning. Staff was nice. The room we stayed in was very outdated, definitely old. Also we had breakfast the next morning, it was fair. I would've liked to have a better selection. Other than those two issues, we enjoyed our stay and hopefully if we ever visit the area again we'll definitely book here.

"First visit to Westfield"


Lovely clean comfortable hotel. It was very central and the staff were very friendly and helpful. We were visiting for my niece's wedding when my Mother took ill and it was good to know that while my mother was in hospital I had somewhere safe and friendly to return to each night. The breakfast each morning was an added bonus and the breakfast room was kept clean and well stocked. I would have no hesitation in recommending this hotel to others visiting Westfield.

"Best Western Westfield Inn, Westfield New Jersey"


It was the closest to home atmosphere we could have found. The desk clerks were so very helpful in regards to local transportation, restaurants, etc. The breakfast was very nice. Appreciated the plain yogurt, nuts, applesause and fresh fruit.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
I am pleased that we were able to contribute to the enjoyment of your visit to the area and I appreciate the time you took to complete the survey. I will certainly pass along your gracious comments to the Staff and we look forward to having you stay with us again very soon. Take care.

"A nice two night stay"


Very nice stay at this Best Western. Accommodations were great, room was very clean and newly renovated. Hotel was within walking distance of many restaurants and shops. Staff was very pleasant. Only minor fault was low water pressure in shower but that may just be the nature of all hotels nowadays.

"Great stay"


The hotel was clean, comfortable and had more amenities than I actually required. I had a one night visit only with the sole purpose of visiting my Aunt. I would definitely stay at the Best Western in Westfield again.

"On city streets"


Excellent hotel in the middle of Westfield NJ, an upscale and quite affluent community with a train station and bus service around 40 minutes from Manhattan. Downtown area loaded with almost every ethnic entry restaurant. you can imagine from takeout Chinese to upscale sushi and Asian. You may walk almost everywhere and enjoy smart shopping for the women(and men) Trader Joes is here with its low price high quality wines. Call it plonk, but call it excellent tasting.A town to visit or live in.

"Friendly & Central Location"


Features to appreciate about this hotel: * friendly front desk ~ Amanda checked us in and was wonderful. She told us of places to eat and was warm and welcoming. * on-site parking * central location ~ walk to train station, next to Well-Fargo bank, across the street from downtown shopping area and restaurants (5 Guys Burger, Starbucks, etc.and upscale restaurants all within 3-4 blocks) * fairly spacious rooms and updated baths * liked the fabric covered big bench to put suitcase etc. on in room * free internet and breakfast * bed is super-comfortable * working frig We were very pleased with our stay and will stay here again. Some of the room decor may be a little dated. I don't mind as it is comfortable, and sometimes when a room is updated, they lose some of the comfortable features.

"Wouldnt stay again."


This hotel is in my opinion a 2-star hotel that charges 4-star prices. The front desk seemed very uninterested in having my business when I was checking in, it took 15 mins to get someone to answer the front desk phone when trying to set up a wake up call. The refridgerator was really noisy with an incessant buzz that made it very hard for me to sleep. The counter for the sink in the bathroom is tiny, not really enough room for two peoples bathroom supplies. That all said the room was decent sized and reasonably clean, and the bed was ok, though the sheets are pretty coarse. For the price I definitely would not stay again!!!

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
We are a 3 star Inn in downtown Westfield which is considered a prime location and the amenities and linens we use are well above industry standards . I have spoken to the appropriate personnel to ensure the issues you encountered are not repeated. Thank you for making me aware of this and I hope you will stay with us again soon.

"Close By Family"


This property is dated; however, the staff was very courteous & efficient. The room was cleaned, but smelled strongly like a man's cologne. I could hear the person above me. The check-in & departure process was seamless.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
Thank you for the compliments re: our staff. We truly do our best to make your visit a pleasurable one and I regret that you had difficulties while staying with us. Please feel free to contact me directly for your next reservation and I will address any concerns you may have.

"Hope Visit"


The staff were exceptional. Went out of their way to get my room cleaned so that I could check in early. In the evening, found me real wine glasses and brought them up to my room even after I told them I could use the plastic ones in the lobby.

"We'll be back."


Great location to visit family in Westfield. Easy walking to many restaurants and a lovely park. Great staff. The rooms could use some updating but I'd happily stay again. No outdoor space. I'd love to see them use the roof as a place to get a little sunshine but until then there is none.

"Hotel gem in Westfield"


What a great experience! Helpful, courteous staff, delicious breakfast, terrific FSC little town location. Should not be missed if you stay over in the Westfield, New Jersey area. Surrounded by great local restaurants and a grand find! Definitely staying there again soon!

"It was awesome!"


You could not ask for a more friendly and personable staff. It was refreshing to receive such courteous and professional service in a time when rude and abrupt behavior seems to be the norm. They even put out fresh chocolate chip cookies every evening and had cold lemon water available at all times! I would definitely go back there.

"Weekend Getaway!"


A friend and I spent a wonderful weekend at this Inn. Rooms are clean and spacious, employees were knowledgeable and the breakfast had so much to choose from! Downtown shopping is great and everyone is so friendly! We both loved it and will surely be back.

"Live Roach in the room"


Nothing to say except VERY disgusted, LIVE ROACH found on the bed under the pillow. Checked out immediately. Will not recommend in the future. Unfortunate, as my family has used this hotel for 25+ years.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
I apologize for your discomfort, but as mentioned to you prior to this review, service professionals were called immediately and found absolutely no evidence of anything amiss, either in the room you occupied or elsewhere in the Hotel. I realize that it would be very disappointing to have such an experience, especially in a place that you have previously frequented, but I assure you that all here is well and secure. Please feel free to contact me personally at any time.

"Provides for not only a luxurious Inn stay, but also a pleasant experience in Westfield."


By pulling through the arched opening and into the parking area of the Best Westfield Inn, parking my car, and walking into the small lobby, I immediately achieved a pleasant serenity and escape from what would otherwise be the rat-race atmosphere of suburban New Jersey. By then checking into what I was told was the "one room" that was still available, I gained access to impressively large and luxurious sleeping quarters and a magnificent bathroom. The location of the Inn is optimal for strolling around the downtown area, with several nice restaurants in the immediate vicinity. I also walked through a public park area to the suburban neighborhood where my parents were born and raised.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
Thank you for completing the survey! I am so glad we were able to meet and even exceed your expectations with the ambience and peaceful surroundings you desired. I do remember you and hope you will be paying us another visit in the very near future. You were a joy to have at the Hotel!

"Charming hotel on main st next to train to NYC"


Clean rooms larger than expected when we entered the tiny lobby. Not many rooms, and all guests are catered to. Free breakfast was good...they closed at 930am, and reopened 15 minutes later and stayed open until almost 11am..after they found that many guests missed out! Thank you amanda at desk for making the decision, and to melanie for serving us all with sincere desire for our satisfaction. The beds were older, and a bit stiff, and doors not soundproof. But for a 100yr old bldg, it was in very good condition! Highly recommend to those who dont like crowds or hearing no...kudos to yet another best western inn

"Get your act together"


We told them we had 6 people staying in the room, but they didn't provide sheets in advance for the extra bed. When we asked it took them over 2 hours to find sheets for us. My small children were way past their bedtime and crying because they had no place to sleep.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
I apologize for the inconvenience you experienced during your stay. According to the confirmation letter sent to you several weeks prior to your arrival, the number of occupants was stated as "1". Since we did not receive any return correspondence disputing this, we naturally assumed that the linens in your room were sufficient for your needs. I apologize again for the misunderstanding.

"We had a great time in town and at the hotel. It was an all around wonderful experience."


I really enjoyed my stay at this hotel. Beds were comfortable and everyone was pleasant. Location was right in the center of town with wonderful shops and restaurants...all within walking distance. Highly recommend and will stay there again!



Great time, beautiful place. The rooms were clean and the staff was very friendly. Can literally walk to restaurants, stores and bars. If I need to come back again, I would definitely stay here again.

"Beautiful Hotel"


I stayed at the Westfield Inn while interviewing for a job nearby. The staff was incredibly friendly and helpful. The cookies at the front desk were a nice touch and a welcome snack after a long day. The room itself was spacious and the beds were extremely comfortable. The bathroom was beautiful and clean. I was not familiar with the area and the front desk staff was more than happy to provide suggestions for local spots to eat dinner that were close enough to walk to. I would definitely recommend the Westfield Inn to anyone visiting the area.

"Always A Pleasure Staying Here"


This Best Western has never let us down. Convenient for our needs, helpful, courteous staff, kitchenette is a great option to keep food costs down. Best of all are the fresh baked cookies around 5 pm!

"Nice hotel in a great location"


This is a small hotel in a great location. It is within walking distance of many nice restaurants and stores. The hotel is clean, the staff is professional, and the wifi is terrific. The breakfast isn't anything exceptional. For a small hotel, I think they can really set themselves apart with a full breakfast. It's a little loud at the hotel due to its proximity to the train station (the tracks run right behind the hotel). Overall, it was a nice experience and I would come back.

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
Thank you for completing the survey and letting us know your thoughts. Breakfast is definitely an important aspect and we offer options that are standard and a few that are requested by Guests. This is a very "intimate" style Inn and we do our best to provide Guests with well rounded options. I listen to all suggestions and if there is a particular item that is preferred, we will add that item, if possible. We are constantly upgrading our breakfast and suggestions are always welcome.

"Small, Friendly & Intimate"


This is a gem. It's near the train, in the heart of Westfield. It's also walking distance from boutique stores & restaurants. Breakfast is included as is WiFI. The rooms are warm & welcoming. Highly recommended.

"Nice surprise"


This little hotel is a gem. We were in town for a family funeral and this place was recommended. It is small and while the building is a bit older, everything looked to have been renovated recently and was very clean and nice. Comfortable beds. The heating/cooling system actually worked (how often does THAT happen?) and was easy to adjust. We had a corner room with a nice view of the town. Breakfast was a very nice surprise.... lovely breakfast room on the 2nd floor, looked brand new with a very friendly manager standing there to help with anything we needed. Eggs, sausage, cereals, pastries, bagels fruit and 2 kinds of juice. Lot's of hot coffee, and a huge selection of teas. Concierge couldn't have been nicer or more helpful. Would stay there again in a heartbeat!

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
Thank you so much for voicing your opinion and presenting us in such a positive light! It was a genuine pleasure having you visit us and I believe I remember your friendly smile. I am happy you were able to feel comfortable and enjoy the amenities offered here at our Inn. We look forward to having you stay with us again very soon!

"Charming ...Westfield Inn"


Pleasant stay , greeted by very friendly and professional staff. Loved the decor and clean, beautiful remodeled rooms! Free parking and delicious breakfast included with your stay. Great location! I would definitely recommend this hotel to to my friends & family .

"Good location"


This hotel is located at the heart of Westfield with plenty of restaurants nearby and also close to the train station. Rooms are spacious and staff is very nice. There is continental breakfast included but it is very simple (after a while we get bored as there aren't many options). You can sleep very well (very quiet).

"Wonderful Hotel!"


Quaint hotel. Very quiet and arrived to the smell of freshly baked cookies. The guestrooms were spacious, modern and the beds are extremely comfortable. A welcoming staff and very courteous. Also enjoyed the complementary healthy breakfast. I recommend staying here for your next visit to Westfield New Jersey.

"Very pleasant visit"


My boyfriend and I stayed here this weekend, the hotel itself is a little dated but that didnt matter, the beds were comfortable and the rooms were very clean. The breakfast was excellent, the girls that worked in the breakfast room were very pleasant and so were the rest of the staff

Kimmie T, General Manager at Best Western Westfield Inn, responded to this review
Your comments and compliments are very much appreciated. thank you! I will tell the Associates you mentioned in your review about your kind words and I'm sure that will make their day! I am so glad you had a wonderful visit and I hope to see you again soon.

"Absolutely love this hotel!"


What a quaint hotel. It definitely has that European boutique feel to it especially with a wonderful French restaurant attached. The staff was awesome and were all very knowledgeable with my requests on the local scene. There is a ton of shops and restaurants all just a few blocks away. My room was immaculate and the free breakfast was a nice surprise. I really enjoyed the fresh New York styled bagel shop bagel. I will definitely be back!

"One of my favorites. Highly recommend"


I really enjoyed this hotel and found the employees very friendly and helpful. It was like a home away from home. There was a delicious breakfast. The fresh pastries and bagels were my favorites, but there was also gluten free items and fresh fruit for my girlfriend. I will definitely be staying again.

"Do not stay here! Stay at the new Hilton Garden 19 minutes away!!!"


Terrible! Old smelly rooms, cracked tile, dirty soap, rooms overlooking construction. We've had to switch rooms twice because of smell and heating problems. Our room smelled old and musty. The room , which supposedly is the nicest and largest in the hotel, had a kitchenette from 1970. The carpets haven't been cleaned since about that time. Our bed is a rock with scratchy, paper think sheets. No down comforter in sight. Thin, uncomfortable pillows. The roll away bed and pull out couch are not even worthy of my 5 and 8 year old who could be happy sleeping on the floor. The decor is completely outdated, the knobs on the cabinets don't even match. The paint is scuffed all over and the wallpaper is old and peeling in many places. They have apparently patched several holes over the years but have not made much of an effort to cover up the patch job. The bathrooms are the size of a closet and the lobby is not much bigger than that. The tub/shower is old and rusty and, for my parents in their seventies, will be a challenge for them to step into. We stayed here because we were under the impression there are no other hotels nearby. We found out there is a BRAND new hotel just 10 minutes down the road. Though we only checked in this afternoon, we came back to the Westfield best western around 8 to tell them that we were completely dissatisfied and wanted a refund so that we could take our two young children and move to the much nicer and cleaner hotel 10 minutes from here. However, they refused to refund our money and said that they are sorry for the inconvenience, but have given us a Best Western gift bag to compensate. This bag consisted of two small random bottles of water and two European cookie looking things. I have stayed here before, because again, there were no other hotels in the area up until a month ago, and the 'free continental breakfast' consists of some dehydrated eggs and a bunch of prepackaged cereals and pastries that no health-conscious individual would want to consume. For a quaint, New Jersey town with some upscale boutiques and salons, I cannot believe this dump has been the only option for many many years. I have no loyalty to Hilton Garden but after just walking in to the lobby and seeing a basic room, I urge you to stay there, rather than there. Not to mention, that the brand new hotel is the same exact price. I've added several photos but will attempt to take more in the daylight hours.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
Please understand that I do not want anyone to be unhappy while staying with us. When you expressed dissatisfaction with your room, even though that was the exact room you booked online, we tried our best to accommodate your needs and you were upgraded to a larger room, which you accepted. The rollaway was provided at your request and is actually comparable to those provided at other hotels, including the one you mentioned above. As a courtesy, we also gifted you with 4 BW totes that each contained 2 regular sized bottles of water and several snack items. This you also accepted. We made every effort to conciliate your objections, and you made a conscious decision to remain, so I am a bit confused as to the nature of your concerns. Our bedding and Guest rooms have been recently refurbished and our breakfast items are plentiful and are well above industry standards. We have multiple healthy items for consumption, ie, fresh fruit, oatmeal, hard cooked eggs and genuine egg products, as well as gluten free, vegan, and paleo items. We are a quaint, intimate Inn and our décor is a representation of Westfield and all it has to offer. We coordinate wonderfully with other local structures in our area, and the charm and character of our building is often described in a much more positive light. It is unfortunate that we were not able to meet and exceed your expectations.

"Quaint but overpriced "


I must start by saying that this hotel is quaint, the rooms are clean, and the staff are very friendly. The hotel is also extremely overpriced for a hotel next to a train station with train noise pretty much all day and night! Then add in the fact that the black out curtains don't close, so you have constant light and noise from the train station with the sun streaming right in because only the shears fully close. Right now, there is also construction going on right next door-translate to right outside my window making more noise at 7am ... of course that was hours after the trains started sounding the horns though... all in all just way too much money for a room where it was impossible to get any sleep. Oh, and as someone else pointed out the walls and floors are paper thin so you hear everything- I could tell what tv stations both of our neighbors were watching (come to think of it the people above us too). Again, quaint, clean, and friendly... just not nearly $170 worth.

"Awesome Stay at Best Western"


My sister and I planned a trip to New Jersey to visit family and due to unforeseen circumstances we had to book in to a hotel. Westfield Best Western Inn was recommended due to it's location and it was perfect. It is a 40 bed Boutique Hotel which serves breakfast only. The whole ambience was magnificient. Staff from General Manager to reception to breakfast room and housekeeping and maintenance were the most friendly group of people I have ever encountered in a hotel abroad. The hotel is quaint in style with spacious rooms. We had the benefit of a kitchenette which as Irish, made it so easy to make a cup of tea. Beds and bed clothes and pillows were very comfortable. I usually spend the first few nights fighting with pillows when not having my own but they were perfect. Noise levels were very very low in the building itself which added to it's comfort. Sadly Chez Catherine was closed for renovations so we did not get to enjoy a meal there. The hotel is near the train station and all shops and restaurants. location was 100% Woukd recommend this hotel without hesitation but be aware it does not have a bar.

"Super Hotel ."


I have just returned from a 10 day trip to the USA and stayed in this quaint beautiful 40 bedroomed hotel for 8 night. It came on the recommendation of an American cousin as we requested information on a suitable place in the centre of the many cousins we were hoping to meet. Our room was a lovely big room with 2 Queen beds. A kitchenette was attached to it with fridge, stove,microwave ,coffee maker with endless supplies of coffee/tea. Staff were top class. Roberta the Manager was a delight to meet and such was her concern she gave us goodie bags for our return plane journey. She runs a great business there. The accommodation staff were friendly efficient and courteous. Breakfast room Valerie was a delight to meet first thing in the morning.Front desk staff were first class also. I couldn't find fault with anything in this hotel and totally recommend it. The area is terrific as the train station is nearby and wonderful restaurants all around. Best Western dosent have a restaurant so location was perfect for restaurants. If I ever return to N.J. this will be my first choice of hotel. Loved it.

"Hidden gem in Westfield, NJ"


The Best Western Westfield Inn is a charming inn tucked away in a convenient location on a main street within walking distance of stores and restaurants in a delightful town. It doesn't have the feel of a hotel chain. It is cozy and comfortable. The rooms are clean and comfortable. The complimentary breakfast is substantial. Nobody will go away hungry. In the evening there are complimentary warm, delicious chocolate chip cookies There is also a dispenser of lemon water in the office for thirsty travelers .

"Highly Recommended"


I was in town for three nights and found this property to be superior in every way (I did not eat the breakfast). If there is such a thing as a boutique chain hotel, this is it. Having grown up in Westfield, I was concerned by the proximity to the railroad tracks, but I never heard a whistle when inside the room. Ditto the nearby fire station. Room was nicely appointed, clean, comfortable, very well serviced each day without inconveniencing me by friendly housekeeping staff (kudos!). Front desk staff were knowledgable and helpful about area dining, attractions, shopping, and necessities. Many dining options nearby, ranging from fast food to the white-tablecloth Chez Catherine, on site. Regrettably, I was not able to eat there. Centrally located, you can walk to dining, upscale shopping, sundries and necessities, banks. I rarely recommend a property unreservedly, but I have no trouble doing that with this Best Western.

"Noise in front, noise in back"


We booked this hotel months before we arrived. Upon going to our room (210) we noticed it was next to the elevator, and hoped that it would not be noisy. The elevator was the least of our problems, about 5:30 am the guest above us must have started his tap dancing lesson, the floors cannot be soundproof since we heard every step.In addition, there is something wrong (?or its just old) with the a/c when it goes on it sounds like a small car is driving through the room .Then at around 7, and to our surprise, the breakfast room was our adjoining room, and so the real noise began, so much for sleep. We were going to leave but the desk person assured us that changing to a larger( suite) would be quiet, I asked for some compensation for the lost night, but did not get anywhere with that, I cannot imagine that anyone staying in room 210 could get any reasonable amount of sleep, but they sell it anyway. The next room was much better, but beware the train! It runs right behind the hotel, and the engineer want to say hello as he passes, so a couple of loud train whistles gets that done. So off to breakfast, it's just ok, bland eggs and then the usual other stuff, we were lucky enough to enjoy our coffee next to a family with young children, they thought they were home, and in keeping with hotel policy, made as much noise as possible, not only the children, but the parents as well. Ok , no nice quiet cup of coffee, and reading the paper on this Sunday morning. So the moral of the story is, I won't be back anytime soon. With two large hotels being built close by there will be other options.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
I apologize for the difficulties you experienced during your recent stay with us. Please be assured that I have spoken to the Staff re: your comments and we will do our best to ensure this does in the future. Thank you for completing the survey and we hope to see you again soon.

"Decent Choice for short Business Stay"


This hotel was convenient to our business destination and the rooms clean. The bed was hard but OK. Breakfast, typical fruit, yogurt, toast and eggs/sausage. Coffee very weak - need better. Vending machines only take cash. Parking are was good and somewhat protected. There were not note enough electrical outlets available. The town itself is nice and there are plenty of restaurants to choose from - This hotel was easy to get to from the highway. If other options are available in the future, I will probably not come back to this particular hotel. If you like the sound of a near-distant train, then this place might appeal to you! -------- P. McNaught November 16, 2016

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
Thank you for completing the survey and voicing your opinion. All comments are taken seriously and discussed within the Staff. We appreciate your honesty and look forward to revising your view of us in the near future. Sincerely, Kimmie T

"Perfect boutique hotel"


Reserved a room for my wife's 50th high school reunion. Perfect from check-in to checkout. Nicely decorated room with king-size bed. Clean everywhere. No complaints. She mistakenly left an article of clothing which they found. Not only that but she had left another article of clothing as well. They sent both to her Priority Mail, no charge!! Amanda is top-notch on the front desk. The breakfast room was stocked with great choices. It was a great stay We would highly recommend. Reasonably priced, too, for the reunion group.

"Great Location, Needs Updating!"


Outstanding location for restaurants, shops, and a village shopping feel. The rooms are in desperate need of renovations/updating. Service was good but the price was pretty high considering the quality of the room. However, the location is outstanding.

"Depends on what you want.."


this is a very old hotel in a small town in New Jersey. My husband and I were married there and lived there several years as well ,so the purpose of the trip was sentimental and we wanted to stay in town so this was the choice The rooms were well equipped and clean and all the staff ere friendly. A fitting place for a sentimental journey!



I really enjoyed my stay at the Westfield Best Western. Just like the town itself, it's classy! The room was clean & quite comfortable. The location is great - right in the center of town. I will always stay there when I'm in the area. Thank you.

"Convenient and Comfortable"


We stayed on a big weekend in central New Jersey, this summer. The Westfield Inn was close to everything we were doing and there are so many places to eat, within a few blocks, we didn't know where to begin. The staff was very accommodating, friendly, and efficient. The Inn has been there for a long, long time. The room and bathroom were nothing to write home about but were clean. The breakfast that was included was your typical motel breakfast except for real bagels and some nice fresh pastries. They were a very pleasant surprise. Also surprising was the unusually generous cable television lineup. If we ever travel back to the area, we would stay again for convenience sake.

"Always Love Staying Here"


My husband and I love the Westfield Inn and employees like Amanda and Shelia make the stay extra special. They know us by name and always go out of their way to make our stay extra special. The chocolate chip cookies are a treat and we look forward to them. The breakfast is nice and it's great that they serve healthy choices like hard boiled eggs, yogurt and fruit.

"Very Nice"


Just a one nighter, but the suite was great! The VIP treatment was a nice touch and worth the few extra dollars. Staff friendly and helpful! Right in the middle of where I needed to be and close to many things that I could have gone to. I look forward to staying there again when I am in the area!

"Comfortable, Freindly, Well located"


Nice Clean hotel in the middle of very nice town of Westfield NJ. Rooms were clean and up to date with friendly helpful staff. Staff was helpful in reffering excellent restaurants in the area as well as place of interest and directions.

"Unexpected Surprise"


I travel to NJ on business and only see the industrial side and highways. I didn't know what to expect in Westfield, NJ but as I approached the area I could tell it was going to be good. The downtown is beautiful with shops, restaurants, a movie theatre and a train station. Nestled among this is the Best Western. This property has free parking, a small lobby and a helpful staff. The inn is 3 floors and decorated with traditional furniture. The rooms are a good size and mine had a kitchenette. The bed was very comfortable, large flat screen tv, well equipped bathroon. The place was quiet and the complimentary breakfast was good. The only downside was that I was here for only one night.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
Thank you so much for your positive opinion of our Hotel! It is always a pleasure when a Guest who is unaware of our many amenities and services discovers our hidden gem and takes time from their busy day to post their views. I look forward to meeting you during your next visit with us!

"Very nice hotel"


We come to this area often and have passed by this hotel hundreds of times over the years without really noticing it. So when we needed to stay in town for a weekend we booked it without expecting much. But we were very pleasantly surprised by the nice rooms, friendly staff, comfy beds, modern furnishings, decent free breakfast, and just overall comfortable feel of the room and the property. And the price was <100 bucks which was also great. I think we'll be planning to come back for a weekend in Westfield because we liked this hotel so much.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
Your kind comments re: our hotel are very much appreciated! We welcome every opportunity to ensure that Guests are pleased with their stay and your kind words reaffirm our efforts. Please visit us again soon.

"Nice hotel in a good location."


Having had a long flight we were glad that Westfield was easy to get to from the airport. We were even more pleased to find that this hotel is in the middle of a lovely small town. The hotel staff were very pleasant, the room was clean and the breakfast was o.k. Just across the road there are plenty of places to eat or drink with no chain restaurants except for a Subway. We will stay here again if we are in the area.

"New Jersey"


This hotel has limited rooms and parking. I booked a 2 queen bed suite and was told when I checked in that only a 2 double bed suite was available. The breakfast is good. The hotel is located very conveniently close to town so you can walk to shopping and restaurants. But it is also right by the train so do not plan on sleeping in the trains roll in at 630am.

"Charm & Friendliness at Your Service"


The Best Western Westfield Inn in Westfield, New Jersey is a warm and welcoming place to stay while visiting this inviting City. The staff is warm, welcoming and helpful. The breakfast is generous and offers great variety, from warm omelets and waffles, to cereal, bagels and muffins, and fresh fruit. The rooms are generously sized and handsomely appointed. This hotel is a former motor court, bearing the age well and still imbuing the charm of that era. The warm chocolate chip cookies at the front desk are a delicious and memorable touch.

"Decent hotel in outer NYC Jersey suburbs"


A nice little place on the main street in Westfield. Obviously a building converted over from something, the building itself is old. They've done a decent job updating the interior while retaining some of the historic charm, and the rooms are decent though on the smaller side. Nothing really special, but a decent choice if you need to stay in the area.

"Great Value and Service in Westfield"


Nice hotel with super nice staff. Clean and comfortable. Near stores and restaurants. You can walk right to the train and take it into NYC. Breakfast was nice and the room was kept clean. 200 characters minimum will dissuade people from posting because it is too much. This is crazzzzzzzzzy



The hotel is located in Westfield and close to shopping, restaurants and the train station. It is a good value and accommodates many business travelers from our company. It is conveniently located near the office. The service is friendly and the rooms are clean,

"Nice hotel in center of Westfield"


Great little hotel right in the center of Westfield, NJ. Could not be more convenient - train station to NYC a block away, many many restaurants, cafes, etc. only steps away. Whenever we visit family in the area we like to stay here. But - book early - we almost couldn't get a room!

"Quaint and very friendly staff"


This hotel has very comfortable beds and super friendly staff. I was very happy to stay here as it is in very close proximity to the train station, amazing restaurants and a memorial park. This is a cute historical place and I would love to stay again.

"Small hotel with personal service"


The hotel is well located with easy walk to downtown, restaurants, shops, train station. Service is personal and taken seriously. There is a breakfast room that is pleasant and well stocked. The hotel is not glitzy or fancy but the rooms are comfortable and well sized and it fits the bill nicely.

"My first stay at a Best Western Inn"


this was my first time to stay at a Best Western Inn. I was very satisfied with everything. the Bath room and room were very clean, spacious and comfortable. I would recommend this Inn to anyone and my future trips I will definitely try to find a Best Western Inn to stay at.

"Best location, clean, comfortable rooms"


Great location! In the heart of the downtown with many restaurants, coffee shops, and a couple of nice bars. There is nothing else like it in terms of location in Westfield or (nearby) Cranford. Clean, comfortable rooms with decent WiFi and complimentary breakfast every day. Very nice, helpful staff.

"My stay at Best Western Westfied Inn NJ"


My wife and I had a wonderful 2-night stay here. All of the staff was very friendly. The Inn is in the heart of Westfield, NJ and you can walk to many fine restaurants and shops. Rooms were very accommodating. The breakfast... I wouldn't write home about it but it was free and there were many choices.

"All business"


Located in the sleepy town of Westfield, this Best Western was exactly what it was intended to be. It's a no frills, business orientated hotel. The rooms are very comfortable, the breakfast punctual and delicious, the staff incredibly accommodating and courteous and the location central. I thoroughly enjoyed my stay and would definitely recommend it to any business travelers.

"Quaint and Clean Hotel"


This cute hotel was perfect for our group who was in town for a family event. The rooms were clean, nice size, close to town and walking distance to/from train station where we came in from the city. The staff was lovely and accommodating.

"Retirement Party"


The hotel was one of the nicest I've stayed at., Lovely style, spotless, best bed I've ever slept on in a motel. Town is a great walking town lots of shops, restaurants to enjoy.Staff pleasant and very helpful.Worth a stay.

"Great Cozy Hotel In Westfield"


This is a really nice place to stay. The staff is very friendly and Super kind most importantly its very clean. located in the middle of Westfield where everything is within walking distance. It really is a great place.



My wife and I would definitely not recommend this hotel. It was over priced, noisy, and not clean. The only accommodating person was the breakfast attendant. The rates go up a ridiculous amount during the week.

"Overpriced, in desperate need of renovation"


Disappointing stay overall. Very nice, quaint town and good for 1-2 day stay in the area. Hotel location is fine, in the middle of the town, many shops, cafes, restaurants to choose from, easy to walk around. That is the only positive. The hotel is old, in desperate need of full renovation, total overhaul from top to bottom, including services. This hotel is hugely overpriced for the place and quality. We paid less at a NYC Midtown 4 star luxury hotel !!!!! Many rooms are old, bathrooms, carpet, curtains need to be changed; heating is loud and antiquated. Linens are worn and not good quality. Bathrooms are old and ours was not well cleaned at arrival. Small kitchen area in the room looks like from the 1940's and needs to be updated and cleaned better. Breakfast is small, limited, poor quality, and space is tight, not enough seating. Lobby also small and not well organized for check-in. Staff is fine, but some are slow and not too enthusiastic. Parking in the back is fine. French restaurant next door is also absurdly overpriced and not good quality or service. Maybe these places were nice years ago, but they have gone down hill. We have stayed here before but will avoid in the future.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
I am disappointed to hear that you were not entirely satisfied with your stay. We have recently completely refurbished our lobby and breakfast area, along with the majority of our Guest rooms. I am sure you noticed a vast difference since your previous visit with us in 2010. Please feel free to contact me directly and I will be happy to discuss your concerns. Thank you for expressing your opinion.

"My stay in Westfield, New Jersey"


This hotel was very comfortable and ideally located to New York City. A train station was located right next to the hotel. The surrounding area was loaded with shops, restaurants and a movie theater which are easily accessible within walking distance. This city is very safe to walk around in at night. I really enjoyed staying here.

"Accomodations were great"


While attending a funeral, the family needed a hotel for overnight and this Best Western was exceptionally clean, the staff was very friendly and the location was conveniently located for the traveling necessary for the family. I would recommend this particular Best Western and the chain again.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
I am so glad that your stay with us was an enjoyable experience. We try our best to meet the needs of all our Guests and your comments reinforce and encourage our efforts. Please visit us again soon!

"Best Place to be when in New Jersey"


The staff at Westfield Best Western was very helpful, courteous and accommodating. I stop here whenever I'm in the Westfield, NJ area. The service and price is great, walking distance to great eateries and a French Restaurant right next door! Always a pleasurable stay! You won't be disappointed. The staff go out of there way to accommodate. Kudos to the staff! VT-Fresh Meadows, NY

"Cozy and convenient"


A cozy, comfortable hotel right in the heart of town. You can walk to great restaurants and shops, and jump on the train to the city. The rooms aren't large, and it doesn't have a gym, but the staff is friendly and accommodating. Warm cookies at the front desk are a nice touch.

"Lovely service, dated decor"


The strength of this property is its location in the heart of Westfield and its employees. It's easy walking distance to the huge variety of fine restaurants, shopping and transit to NYC and it's employees are first-rate. The nightly chocolate chip cookies are to die for ~ don't miss them. However, the wallpaper, bathrooms, carpeting, etc. are all stuck in the 1980's. Fortunately, they have updated to flat screen tvs, but they need to invest in HD services; internet reliable/speedy.

"Nice Local Hotel"


Very friendly staff, convenient to downtown shopping and restaurants and train into NYC. There are very few in-hotel amenities. The included breakfast provides great local bagels, but microwaved eggs and toaster waffles.

"Comfortable, convenient and welcoming"


Clean, well furnished rooms decorated in 'colonial Westfield' style. Comfortable beds. Amenities include microwave and fridge in many rooms. Heating system is a little loud at night, but easy to turn off if needed. Staff are pleasant and efficient. Convenient location, excellent French restaurant next door. Highly recommend!

"Accomodating for observant Jews"


They went our of their way to open doors. Easy walk - only three stories. No electric entry. Understanding staff. Plenty of room in mini kichen for a plata (blech). nice size refrigerator in the suites - not that expensive - plus comfortable beds, clean, etc.

"Great hotel - walking distance to train station"


Much cheaper than NYC, friendly people and great amenities. 2 minute walk to train station. They have cookies at check in and a decent breakfast. Elevator is small but only three floors. Trains quit around 10 pm if you are worried about sleeping.



Small hotel nestled between the bustling downtown of Westfield and the quiet residential sections that reminds me of the street that Josh (Tom Hanks) lived on in the movie BIG. On one side of the hotel is a main street and on the other side is a busy commuter railroad. Surprisingly, except for an occasional firetruck and/or a train whistle had a restful night sleep. The rooms do need upgrades but front desk service was polite and prompt and maid service was thorough. Not far from Newark airport and about an hour train trip to Manhattan. Local restaurants within walking distance were very good.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
Being compared to a Tom Hanks movie is indeed a compliment and I thank you very much! Westfield is such a quaint town with all the modern conveniences, and we are very fortunate to be able to afford our Guests all that Westfield has to offer. Thank you for staying with us. I look forward to hosting you again very soon!

"Conveniant spot"


Nicely updated good sized room Very clean Nice bathroom. Service was friendly and helpful Free breakfast was good. Right in Westfield downtown area Resturants and shopping all around Parking a bit tight glad we didn't have the 4 door F-350 -would never fit. Would defenately stay here again



We stayed for a few nights while work was being done in our home. The hotel has been at this location for many years and I'm not sure how much updating has been done. The first thing you notice is a very strong smell of cleaning products in the hallways. This odor never dissipates. In the room, the odor is there but a little but lighter. We found the curtains were graying from age and in spots were frayed. Also, the bathroom needed some new tiles to replace cracked tiles and one morning water did not come out of the shower head! The heating element was also a little wonky and consistent warm air was sometimes replaced by cool air (remember this was December!) The other issue is their parking lot. There is limited parking, so if you arrive late at night there might not be a space - we tried calling the local police to let them know that we parked in a space at a parking lot down the street and we were warned that we might get a ticket (we did not but it was disturbing us all night wondering if our car would be towed). The location of this hotel is ideal- a quick walk to the stores and restaurants intown and a very quick walk to the train station. Hopefully, some cosmetic updates will be made in the near future !

"Great rooms, service and lovation"


Stayed once before. Clean rooms with fridge and micro plus free breakfast. Parking underneath and walk to town for great restaurants. Train to NY is a minute walk. Great staff. Westfield is a great little town with unique shops and a great variety of food establishments. Definitely a come to again

"Excellent Service"


I stayed for a weekend visiting some family in Scotch Plains thanks to my aunt for putting me up in a room. I was impressed. The hotel itself is quiet and in its own little world, but right outside is every restaurant imaginable. We stayed two nights and had no trouble sleeping. The, or at least what appeared to be, head housekeeper, Dawn I believe, was incredibly nice to us making sure that our stay was enjoyable and we had all we needed. Breakfast was by far the best part of our stay. Karen the woman whom prepared our food not only made delicious omelets but was so friendly and welcoming we didn't want to leave the breakfast room. Checking out was quite easy thanks to the bellboy, Anthony I believe his name was or Andrew (forgive me if I'm wrong) we asked the front desk for assistance and he was at our door in minutes with a smile! Overall it was a great experience. Service & Location: 5 Stars. Appearance and modernization: 3 stars. Very happy can't wait to stay again

"Great hotel stay"


Hotel was clean, quiet and low key. The room was clean, quiet, bed comfortable. I was a late arrival/and off early - stayed one night for business. I found the hotel easy to find. It appears to be close to a train station, but I didn't use that.

"Great staff and try conveinient"


We stayed here for three nights. The staff is great and the location is very convenient. The rooms have a kitchenette feature which is helpful to families. Local restaurnats and bars are within walking distance.

"On business? Don't stay here. "


I'm writing this review at 5 am after not being able to sleep all night. Between the non stop road noise (nothing like hearing trucks down shifting all night for a good night's sleep), the creaky floors, the musty odour as soon as you walk in the room, and the loud in-room refrigerator, this has to be one of the worst hotels I've stayed in for business and I cannot recommend. To management, invest in soundproofing and better pillows!

"Hidden Gem"


This hotel was wonderful nestled in the heart of great downtown Westfield. Hotel was very clean and welcoming within walking distances to many great restaurants, cafes and shops. The bed was extremely comfortable and breakfast in the morning was delicious.

"Bad start, decent finish"


Stayed in 210. Heard kitchen noise at 05:00. Unfortunately, I had King Kong in the room above me who was walking back and forth in his room until 02:00. The fact that the room is right off the elevators and next to the ice machine didn't help the noise. We barely slept that night. The front desk did move us to another room, but not before the staff barged in to clean this room. One small tap on the door, a key swipe, and the maid was standing in the room staring at me (I was in my underwear) and she Just. Kept. Staring. at me...

"Nice boutique hotel experience"


This is the second time we have stayed at this hotel while visiting family. While it costs a bit more than other hotels in the area, which are few and far between, it is worth it for the small boutique hotel ambiance. The rooms vary in size, but our king room was large and well equipped. The windows opened, which is always a nice plus. The breakfast was good - comparable to other hotel breakfasts. Chocolate chip cookies awaited us in the lobby upon returning at night. The location can't be beat - walking distance to everything in the quaint town of Westfield.

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
Your compliments re: our Hotel are much appreciated and I am so happy that your stay was enjoyable! Our Staff does its best to ensure a wonderful experience for Guests, I will be sure to share your positive remarks with them. Please come and visit us again soon!

"Small gem"


Not overly fancy but exceeds expectation. Hotel is located very centrally in town that we visit often because we have relatives who live nearby. From this hotel we can walk to coffee shop, restaurants and shops. It is also very near train station, which would be an asset if we planned to go into Manhattan.

"Great location, great quality"


The Westfield Inn is an excellent hotel, well-located within walking distance to restaurants, shops, trains & buses, with a friendly staff and comfortable accommodations. Booking ahead for holidays is essential.

"Great location"


This was a very good hotel and extremely well located right in the middle of the town of Westfield (Great Shops) We had muy husband's 50th high school reunion there and everyone was very happy with the hotel

Kimmie T, General Manager at BEST WESTERN Westfield Inn, responded to this review
We do our best to ensure that our Guests feel comfortable and at ease and your thoughtful comments are very much appreciated. Thank you for choosing to stay with us. I look forward to hosting your next reunion!

"Great Stay at Best Western in Westfield NJ"


The Best western in Westfield New Jersey is a great place to stay. Clean Friendly Great breakfast Affordable I Normally never write a review on a hotel but this place really deserved it because they work very hard keep the place clean and making the customers happy.